226 jobs found

Location: Remote / up to 2 days per week in the office for London-based employees. This role may also involve some travel around the UK to visit our Community Partners. Contract type: Permanent, flexible full-time (part-time hours will be considered) Reporting to: Director of Delivery Compensation: £30,000-£45,000 dependent on experience, plus 3% pension Perks: 23 days holiday allowance plus bonus days over the Christmas period A monthly wellbeing day and menstrual leave Generous maternity, paternity and adoption leave Up to 3-months working from abroad each year Annual Code App Membership for discounts across the hospitality sector £500 annual professional development budget Objectives: To lead the delivery of our City Bridge Foundation grant to drive the growth of Carefree's model in London through the expansion of our referral partnerships programme, gifted accommodation supply and carer breaks delivery To grow Carefree's Community Partnerships among carer support organisations, local authorities and other health-related charities that pay an annual membership fee to refer eligible carers to Carefree and receive live impact reporting on the breaks they have taken To work in collaboration with the Director of Delivery (DD) and CTO to improve lead conversion, onboarding and key account management processes To build lasting and sustainable relationships with Carefree's Community Partners and service users through new initiatives to drive retention To lead and develop training workshops, guides, help articles and other online/marketing content to ensure that members of Carefree's community are getting the most out of the platform To provide input and support across Carefree as needed on breaks delivery, platform performance and organisation culture 40% - City Bridge - London Area Manager Identify, engage, secure, and onboard new London Community Partners and work with the Director of Delivery to support pitches to London-based Hotel Partners to increase our supply of gifted accommodation in the city. Host co-production workshops, training sessions and events with London-based Carers, Community Partners and Hotel Partners to strengthen our stakeholder engagement Support the CEO in the development and distribution of Carefree brand/marketing initiatives such as the Invisible Army touring exhibition and future projects Lead the overall project management and impact reporting of the City Bridge Project in collaboration with the CEO. 30% - Business Development To identify and secure new Community Partner member organisations to expand our geographic reach of referral partnerships and grow our earned income stream To shape our offer to Local Authorities and build relationships with Commissioners who can advocate for the adoption of our service Deliver pitches to Community Partners and Local Authorities, representing Carefree's model and service persuasively, to establish mutually beneficial partnerships and ultimately secure more carer referrals. Conduct research to stay informed on sector trends, emerging opportunities, and potential collaboration prospects for Carefree. Develop and refine outreach materials to effectively engage new prospects and build strong relationships. Attend carer, and community sector events, actively networking to promote Carefree, build partnerships, and raise awareness of our mission. 30% - Membership Services Support Community Partners by providing materials, training sessions, hands-on guidance, and feedback to ensure they effectively use Carefree's platform to refer carers Drive the uptake of carer break credits among members to increase the financial accessibility of our offer to carers Provide key account management to Carefree's Community Partners and ensure the timely delivery of bespoke impact reports to each member on the collective difference their referrals make to the carers involved Work with the Customer Operations Manager to deliver a range of communications and engagement activities to promote membership retention, such as in-person workshops, newsletters, help articles and automated drip-feed campaigns Support the customer service team to service incoming communications and support requests from Community Partners Manage Community Partner-related issues, including complaints, safeguarding concerns, risk assessments, and case reporting to relevant bodies. Solicit feedback and input from partners regarding Carefree's service and membership offer to be shared with the business and technology teams to help improve our offering. Maintain accurate Pipedrive, Glide and Intercom information on all Community Partner engagement Person specification: Knowledge of the Adult Social Care sector: Experience working in or alongside the sector, with an understanding of the challenges faced by unpaid carers and service providers. Strong business development & relationship-building skills: Confident in networking, pitching, and securing partnerships across various stakeholders. Tech-savvy & comfortable with digital tools : Able to quickly learn and navigate Carefree's tech infrastructure (Pipedrive, Glide, Intercom) and use CRM systems effectively. Experience in account management or membership services: Skilled at maintaining and deepening relationships with partners, ensuring engagement and retention. Excellent communication & presentation skills: Able to deliver compelling pitches, facilitate workshops, and write engaging outreach materials. Ability to work independently & proactively: A self-starter who is confident attending external events, networking, and driving new partnerships without needing close supervision. Lived experience as an unpaid carer (desirable) Hiring Process: Applications will be reviewed for fit and given an initial accept/reject Successful applicants will be invited for a 20-minute phone screener Applicants who pass the phone screener will be invited to submit a written exercise Applicants who pass the phone screener will be invited for an in-depth, 90-minute interview (in-person or remote, as appropriate) Optional: Additional interview with another Senior Manager at Carefree Final offer discussed and made to successful candidate We are an equal opportunities employer and firmly believe that diverse teams create better work. As such we welcome a broad range of perspectives, approaches and background in applicants. We will offer interviews at times that suit you, so if you have children, caring duties, or have to travel after work we're happy to offer these at convenient times outside of work hours. We can support travel costs outside of London if we take you to an interview stage. Please note, this job description is subject to annual review to reflect changes to internal and external factors.

Location: Remote / up to 2 days per week in the office for London-based employees. This role may also involve some travel around the UK to visit our Community Partners. Contract type: Permanent, flexible full-time (part-time hours will be considered) Reporting to: Director of Delivery Compensation: £30,000-£45,000 dependent on experience, plus 3% pension Perks: 23 days holiday allowance plus bonus days over the Christmas period A monthly wellbeing day and menstrual leave Generous maternity, paternity and adoption leave Up to 3-months working from abroad each year Annual Code App Membership for discounts across the hospitality sector £500 annual professional development budget Objectives: To lead the delivery of our City Bridge Foundation grant to drive the growth of Carefree's model in London through the expansion of our referral partnerships programme, gifted accommodation supply and carer breaks delivery To grow Carefree's Community Partnerships among carer support organisations, local authorities and other health-related charities that pay an annual membership fee to refer eligible carers to Carefree and receive live impact reporting on the breaks they have taken To work in collaboration with the Director of Delivery (DD) and CTO to improve lead conversion, onboarding and key account management processes To build lasting and sustainable relationships with Carefree's Community Partners and service users through new initiatives to drive retention To lead and develop training workshops, guides, help articles and other online/marketing content to ensure that members of Carefree's community are getting the most out of the platform To provide input and support across Carefree as needed on breaks delivery, platform performance and organisation culture 40% - City Bridge - London Area Manager Identify, engage, secure, and onboard new London Community Partners and work with the Director of Delivery to support pitches to London-based Hotel Partners to increase our supply of gifted accommodation in the city. Host co-production workshops, training sessions and events with London-based Carers, Community Partners and Hotel Partners to strengthen our stakeholder engagement Support the CEO in the development and distribution of Carefree brand/marketing initiatives such as the Invisible Army touring exhibition and future projects Lead the overall project management and impact reporting of the City Bridge Project in collaboration with the CEO. 30% - Business Development To identify and secure new Community Partner member organisations to expand our geographic reach of referral partnerships and grow our earned income stream To shape our offer to Local Authorities and build relationships with Commissioners who can advocate for the adoption of our service Deliver pitches to Community Partners and Local Authorities, representing Carefree's model and service persuasively, to establish mutually beneficial partnerships and ultimately secure more carer referrals. Conduct research to stay informed on sector trends, emerging opportunities, and potential collaboration prospects for Carefree. Develop and refine outreach materials to effectively engage new prospects and build strong relationships. Attend carer, and community sector events, actively networking to promote Carefree, build partnerships, and raise awareness of our mission. 30% - Membership Services Support Community Partners by providing materials, training sessions, hands-on guidance, and feedback to ensure they effectively use Carefree's platform to refer carers Drive the uptake of carer break credits among members to increase the financial accessibility of our offer to carers Provide key account management to Carefree's Community Partners and ensure the timely delivery of bespoke impact reports to each member on the collective difference their referrals make to the carers involved Work with the Customer Operations Manager to deliver a range of communications and engagement activities to promote membership retention, such as in-person workshops, newsletters, help articles and automated drip-feed campaigns Support the customer service team to service incoming communications and support requests from Community Partners Manage Community Partner-related issues, including complaints, safeguarding concerns, risk assessments, and case reporting to relevant bodies. Solicit feedback and input from partners regarding Carefree's service and membership offer to be shared with the business and technology teams to help improve our offering. Maintain accurate Pipedrive, Glide and Intercom information on all Community Partner engagement Person specification: Knowledge of the Adult Social Care sector: Experience working in or alongside the sector, with an understanding of the challenges faced by unpaid carers and service providers. Strong business development & relationship-building skills: Confident in networking, pitching, and securing partnerships across various stakeholders. Tech-savvy & comfortable with digital tools : Able to quickly learn and navigate Carefree's tech infrastructure (Pipedrive, Glide, Intercom) and use CRM systems effectively. Experience in account management or membership services: Skilled at maintaining and deepening relationships with partners, ensuring engagement and retention. Excellent communication & presentation skills: Able to deliver compelling pitches, facilitate workshops, and write engaging outreach materials. Ability to work independently & proactively: A self-starter who is confident attending external events, networking, and driving new partnerships without needing close supervision. Lived experience as an unpaid carer (desirable) Hiring Process: Applications will be reviewed for fit and given an initial accept/reject Successful applicants will be invited for a 20-minute phone screener Applicants who pass the phone screener will be invited to submit a written exercise Applicants who pass the phone screener will be invited for an in-depth, 90-minute interview (in-person or remote, as appropriate) Optional: Additional interview with another Senior Manager at Carefree Final offer discussed and made to successful candidate We are an equal opportunities employer and firmly believe that diverse teams create better work. As such we welcome a broad range of perspectives, approaches and background in applicants. We will offer interviews at times that suit you, so if you have children, caring duties, or have to travel after work we're happy to offer these at convenient times outside of work hours. We can support travel costs outside of London if we take you to an interview stage. Please note, this job description is subject to annual review to reflect changes to internal and external factors.

Commercial Head of FP&A 90,000 - 115,000 + bonus and great benefits Uxbridge (Hybrid working) Our Client, a multi-dimensional global entity with UK Head offices based in and round London, is looking to source a proven commercial finance professional within the FP&A arena, with a track record of delivering profit enhancing results across business units and divisions. The client, which prides itself on employee retention and development, has chosen to add to the existing finance team with the creation of a brand new role which will focus on partnering with all areas of the business and the senior management team, to help drive performance and profits. Aside from being formally qualified with multiple years post qualified experience, the successful candidate will have exemplary academics including strong A Level grades and a finance related degree from a reputable institution. They will be comfortable working within a fast paced commercial environment and be able to react to changing briefs and objectives. In addition, they will be communicatively strong and have experience liaising with people at all levels, subtly influencing and persuading as and when required. They will have a mindset that constantly questions the status quo as well as provide recommendations and potential solutions. Examples will need to be given of instances where mental agility has been displayed and results achieved through clever thought, and a proactive approach. Whilst the business is robust and secure, the role will be fluid and thus applications should only be made if variety and unpredictability appeals. Key areas will include: - Formulation of strategic plans and delivery of initiatives to the business as a whole. - Weekly analysis of sales and related movements. - Highlighting potential risks and gains to board of directors. - Analysing marketing spend, promotions and competitor performance. - Providing 1:1 support with regional managers and directors facilitating their personal growth and journey to achieve company goals. - Presenting strategy and results to large business groups with eloquence, confidence, style and charisma. The chosen individual will be part of a successful team dynamic and will be given the freedom to use creative thought and leave their stamp accordingly. On offer is the chance to make a real difference to the bottom line, whilst achieving regular career growth and personal development. Applicants will only be considered if they are professionally qualified (ACA, CIMA, ACCA) and have a consistent and proven FBP / FP&A background within large and multifaceted UK based organisations. AGY - Vitae Financial Recruitment We Exist To Be Different - Membership NOT Registration

Senior Marketing & Communications Manager Hampshire (Hybrid) Perm - £40-£45K Are you an experienced marketing professional with a passion for communication, strategy, and membership growth? We are looking for a Senior Marketing Communications and Membership Manager to lead the development and delivery of multi-channel strategies that increase engagement, drive membership growth, and elevate the brand. This is a fantastic opportunity to shape the marketing and communications direction of a leading membership organisation. About the Role This senior leadership position will oversee all marketing and communication activities, manage key relationships, and ensure the organisation s brand and image are consistently maintained. You will lead a growing team to achieve membership, revenue, and engagement goals through innovative strategies and data-driven insights. Key Responsibilities Develop and implement a strategic marketing and communications plan to grow membership and enhance the organisation s reach. Lead multi-channel campaigns to support membership acquisition, retention, and engagement. Oversee the organisation s website, ensuring it serves as an effective resource and marketing hub. Manage relationships with media outlets, influencers, and key stakeholders to increase visibility and impact. Ensure consistent branding and tone across all platforms and communications. Analyse audience insights and campaign data to refine strategies and improve performance. Develop and mentor the marketing and membership team, fostering professional growth and innovation. Oversee budget management, ensuring campaigns deliver maximum ROI. Collaborate with internal and external stakeholders to identify new opportunities and improve member value. What You ll Bring 3 + years in a senior marketing or communications role, with a proven track record in strategic planning and execution. Membership / subscriptions Marketing experience Strong leadership, analytical, and interpersonal skills, with experience managing teams and budgets. Solid understanding of digital marketing, audience segmentation, and multi-channel campaigns. Entrepreneurial mindset, solution-driven approach, and the ability to build meaningful relationships. A marketing or communications qualification (degree or CIM) or equivalent experience.

Great opportunity to join this market leading manufacturer of Environmental Products, the product range is vast and includes Street Furniture, Waste Management, Safety Products and a range of Seating solutions. Field/Home based, Account Management focused covering the North West, Lancashire to Cumbria, strong access to Manchester is preferable. Offering up to £41,500 basic, £51k ote, electric car, final salary pension and other leading benefits. If this sounds of interest, read on! The Role: Your role is to sell the company's manufactured range of Environmental Products, the product range is vast and includes Street Furniture, Waste Management, Safety Products and a range of Seating Solutions. Field/home based covering the North West, Lancashire to Cumbria, strong access to Manchester is preferable. Account Management focused selling to Local Authorities, Government Departments, Hospitals, Universities and Colleges, Contractors, Retail, Leisure, Manufacturing Sites, Sports Stadia, Forecourts, Transport and the Financial Sector. Although Account Management focused you will be required to show some new business initiative. Fantastic Leads provided and a huge database of clients to work with. You will be required to demonstrate the products on a regular basis so must be able to carry/transport products. Attending around 2-3 face to face appointments per day. Excellent product training with great support and back up Realistic and achievable targets, orders can be £2-3k to £50-60k The Company: Fantastic employer known for staff retention Offices worldwide Known for producing high quality products Very innovative business Strong training, support and back up Well established brand name The Candidate: Must have field sales experience Ideally located with strong access to Manchester Career stability Strong relationship builder but happy with the new business element of the role Can sell products by demonstration, must be able to carry/transport products Strong written and verbal communication skills Great presentation skills and experience Self motivated and determined The Package: Up to £41,500k basic salary dependant on experience, Quarterly bonus OTE £51,000. EV Company car. 33 days annual leave. Comprehensive training programme. Company Final Salary Pension scheme after a minimum of two years service. Life insurance after a minimum of two years service. Pension through NEST within 3 months of start date. Cycle to Work Scheme Long Service Awards Private health care scheme after a minimum of one years service. If this sounds of interest then get in touch asap! We have full commitment from our client, speed up the process by calling us on (phone number removed) or send your CV directly to us on (url removed)

Head of Membership, Sales and Retention Contract: Full time, Permanent Salary: £39,000 + bonuses OTE We re an independent, not-for-profit health club nestled in the heart of Thames Ditton, and are looking to recruit a Head of Membership, Sales and Retention. Our state-of-the-art facilities include a 25m pool, fully equipped gym, squash courts, nursery and junior provisions. As our Head of Membership, Sales and Retention your key objectives would be: Grow membership through the attraction and retention of members Ensure the team is motivated and trained to achieve minimum standards in terms of leads, appointments and sales with the use of the sales dashboard To support promotions and marketing campaigns in conjunction with our Marketing Manager To support with all aspects of the member journey including member onboarding, customer satisfaction, queries and complaints, cancellations and retention Role and Responsibilities: Members: Ensure Member onboarding is processed correctly and within parameters Co-ordinate with the marketing department for promotional activity Handling complaints, member issues for your department and following up in a timely manner Liaise with marketing on the promotions and events calendar for lead generation Initiate member referral activity and incentives Work in conjunction with marketing and IT for all aspects of the member journey People: Conduct interviews for your department and follow recruitment procedure Set team targets and monitor Team meetings including daily huddles, weekly team meetings Sales coaching People / Performance Management for your team Training and Development of your team Effective communication Effectively delegate Manage staff incentives / commission targets Operations: Ensure all membership contracts and sign-up procedures are administered correctly Administer all sales reporting on a daily, weekly and monthly basis Manage monthly Direct Run and Debt recovery Coordinate with the Service Manager regarding DM shifts Deliver end of month reports to CEO and GM Manage department rostering cost effectively Attend monthly SLT Meetings Manage H&S for your department in conjunction with the H&S Manager Duty Manager shifts Finance: Attend monthly P&L Meetings Banking reconciliation, monthly Direct debit run and Debt recovery Forecasting, pricing and setting of annual budgets for the department in conjunction with the CEO & Finance Assume ownership of departmental budgets with full accountability for P&L expectations Optimise efficiency and improve financial margins within legal parameters Research, benchmark and adopt best practice from similar businesses Responsible for reporting to management on your department Our Values: Welcoming We do things a little differently, we are not just another corporate gym Supportive Of our community, members and each other We genuinely care Independent We are inclusive, unpretentious and trustworthy Not for profit Their Personality: Motivated Engaged, part of the family and driven to make a genuine contribution Friendly Outgoing, enthusiastic and able to engage with both colleagues and customers Proud Positive has a can do energy that brightens up those around them KPI s of this role: Membership growth Achievement of budget Member onboarding NPS & ENPS The ideal candidate: Solid Sales and Management experience Excellent communication skills We offer an EXCLUSIVE bundle of company BENEFITS: Free membership at award-winning Health and Fitness Club (worth over £100 per month) Paid birthday leave Paid sickness leave Paid lunch break Ride to work scheme Discounts on hair and beauty (onsite salons) Discounts on food and drink when working Childcare discount where applicable Long-term service awards Apply today with an up-to-date CV.

Do you have expertise in sales, training, marketing, and business development? Are you ready to take on a key role in driving revenue growth and shaping the future of our franchise network? This is a rare opportunity to join the UK s number one travel company. As a globally recognised, multi-award-winning brand at the forefront of the industry, we are shaping the future of travel and franchising. Named Best Lifestyle Franchise in the World and Best European Franchise at the Global Franchise Awards 2025, we are taking franchise excellence to the next level. With rapid growth and ambitious plans ahead, now is the perfect time to be part of our success. What are you waiting for? The Role at a Glance: Head of Sales & Business Development UK Remote Based / Occasional Meetings at Warwick Office Top of Market Salary Plus: Pension, life insurance, discounted travel, opportunity to visit some fantastic locations and much more Values: Do the Right Thing, Loyalty & Appreciation, Mutual Respect, Trust & Honesty, Success Driven, Enjoy the Journey Product / Service: Award-Winning travel home-working company Growth: Over 400% in the last 5 years. Breaking sales records every month Your Skills: Sales, Business Development, Sales Strategies, Training and Development, Leadership and Mentoring Who: A multi-award-winning fast-growing travel company that has helped 100 s of first-time travel homeworkers start their very own travel businesses. We re expanding rapidly and looking to grow the very best team ahead of the next peak period in travel. Reasons to join us: + Home Working Agency of The Year 5 years in a row + Top-rated travel franchise in the UK + Top 10 franchise in the UK, beating household names + Top 5% franchise in the UK + We offer the widest choice of holidays in the UK + Fully independent with over £2 billion per year of buying power + We are expecting the next 2-3 years in travel to be the biggest ever in terms of growth + Featured continually in the trade press, national press The Head of Sales Coaching & Growth Role: We are looking for a strategic, results-driven leader who thrives on helping others grow their businesses and increase sales. If you have a passion for developing high-impact coaching and mentoring programmes that strengthen sales and commercial skills, this role offers an exciting challenge. You ll lead a remote team of Business Development Managers (BDMs), focussing on coaching, training and developing strategies that enable Travel Consultants (TCs) to grow their businesses, increase their income, and build a repeat customer base. With a natural ability to motivate and inspire entrepreneurs, your success will be measured by sales growth, TC retention, and how quickly TCs achieve key milestones. This role is an excellent opportunity for someone with excellent strategic leadership, sales & marketing expertise, and a passion for coaching. Your Key Responsibilities Cover 5 Main Elements Including: + Business coaching and franchise development + Training and development + Business development and sales strategy + Product sales and market alignment + Leadership and team management What your day might look like: + Leading and managing a remote team of BDMs to ensure they receive expert coaching and support + Developing structured onboarding programmes to help new TCs hit the ground running + Creating and delivering high-impact training and coaching programmes for TCs that drive sales and business growth + Designing an engaging coaching pathway from onboarding through to top-level achievements + Developing strategies to maximise retention and franchise agreement renewals + Analysing training effectiveness and adjusting programmes based on data and feedback + Collaborating with Trade and Marketing teams to align sales strategies with key business goals + Driving performance by setting and managing sales targets, reporting regularly to senior leadership About You: + Experience utilising strong commercial, analytical and strategic skills to accelerate business growth and meet sales targets + Strong track record of building commercially successful relationships + Excellent communication and negotiation skills + Proven experience in leading the creation of coaching and training programmes which are engaging and produce attributable results + Experience coaching first-time entrepreneurs or business start-ups, ideally within a franchising, direct sales, or home-working business + A Background and passion for direct sales and marketing, with a track record of revenue growth + Project management and organisational skills to oversee multiple initiatives + Proven leadership experience, ideally managing remote sales teams + Ability to mentor, coach and train own team members to achieve challenging targets The Reward for You: We live and breathe our values Do the Right Thing; Loyalty & Appreciation; Mutual Respect, Trust & Honesty; Success Driven & Enjoy the Journey - in everything we do. Our employee benefits are just one example of how we ve done this. Working with us, you can enjoy industry leading package which includes: + Excellent pension package + Private medical + Inservice Life Insurance + Dental + Gym access + Range of discounts / perks from leading brands + Monthly rewards + Discounted travel + Excellent holiday entitlement + Commission on any referred customers + Learning & Development Programme Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Background / Previous Roles May Include: Sales Manager, Head of Business Development, Development Manager, Sales Development, Head of Sales Coaching, Sales, Business Development, Team Sales. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Marketing Manager Location: Eastbourne, East Sussex Join an Award-Winning Innovator in Digital Connectivity! Our client, a highly rated and award-winning internet service provider, is on a mission to redefine digital experiences. Rated Excellent on Trustpilot and trusted by thousands, they are driven by innovation, collaboration, and a relentless passion for delivering top-tier service. Now, they re looking for a Marketing Manager to bring their brand to life and propel their marketing efforts to the next level! This brand-new role offers the exciting opportunity to craft and execute powerful multi-channel marketing campaigns that captivate audiences, attract and retain customers, and elevate brand awareness. If you re a marketing visionary with expertise in campaign analysis, Meta, Google PPC, and Google Analytics, this is your chance to shine! Based in Eastbourne , with some flexibility for remote working and travel across the South East, this role is perfect for a dynamic leader who thrives in a fast-paced, forward-thinking environment. You ll oversee a Marketing Executive and Marketing Assistant , reporting directly to the Chief Commercial Officer . What You ll Be Doing Strategy & Planning Develop and execute game-changing marketing strategies that align with business goals, leveraging market insights, audience analysis, and competitive research. Be the mastermind behind data-driven campaigns that create buzz and engagement. Campaigns & Brand Storytelling Design and roll out impactful marketing campaigns across digital, social media, content, email, print, and PR. Ensure messaging is bold, fresh, and consistent across all platforms, reinforcing the company s brand identity. Budgeting & Performance Optimization Take ownership of the marketing budget, allocating resources wisely to maximize return on investment. Track and analyze performance metrics, including website traffic, lead generation, conversion rates, retention, and ROI then fine-tune strategies for even better results! Customer & Market Insights Dive into customer data to uncover powerful insights about market trends, customer behavior, and emerging opportunities. Stay ahead of industry trends and adapt quickly to evolving market dynamics. What You Bring to the Table Creative Genius: You re a storyteller at heart, with a knack for designing compelling marketing campaigns that captivate and convert. Collaboration King/Queen: You thrive in teamwork, seamlessly working with sales, customer service, and support teams. Data-Driven Decision Maker: Analytics is your secret weapon! You use Google Analytics, NetInsight, Omniture, WebTrends, and other tools to drive insights. Master Communicator: Your written and verbal skills are top-notch, making you an ace at managing agencies and internal stakeholders. Digital Marketing Pro: You re an expert in SEO, PPC, UX, and social media, always staying ahead of the digital curve. Market Savvy: You have a pulse on industry trends, keeping an agile mindset to pivot strategies as needed. What You Need A valid UK driving license . A marketing degree or equivalent experience. Energy, motivation, and critical thinking skills . A proactive, solutions-focused attitude with a drive to make things happen! The Perks Salary: £neg Hours: Monday to Friday, 09 00 (37.5 hours per week, occasional weekend availability) Location: Office-based in Eastbourne, with travel across the South East Company Pension Salary Exchange Scheme 22 days annual leave (increases by 1 day per year, up to 27 days!) Cycle to Work Scheme Employee Discounts & Referral Programme Enhanced Maternity & Paternity Pay Health & Wellbeing Programme Life Assurance Benefit Sick Pay Ready to Make Your Mark? This is your chance to take the reins of a high-impact marketing role in a thriving company. If you re ready to think big, drive innovation, and create unforgettable marketing campaigns , apply today!

We're partnering with an exciting and rapidly growing direct-to-consumer (DTC) brand, and we're looking for a talented Senior CRM Manager to take charge of retention and lifecycle marketing. This is your chance to work with a bold, creative brand that s scaling quickly and building a highly engaged customer base. As the CRM Manager , you'll lead the strategy for email and SMS marketing, focusing on driving customer retention, engagement, and revenue growth. Using data and insights, you ll help increase Lifetime Value (LTV) , reduce churn, and create personalised journeys that keep customers coming back. Key Responsibilities: Email & SMS Campaigns: Plan and execute retention strategies to boost customer engagement and maximize revenue. Customer Lifecycle & LTV: Focus on increasing customer loyalty, repeat purchases, and lifetime value. Segmentation & Personalisation: Use data to deliver targeted, personalised messaging at each stage of the customer journey. Campaign Execution: Lead email and SMS campaigns, including automated flows and re-engagement programs. Analyse & Optimise: Track performance metrics (open rates, CTR, conversions, retention rates) and use insights to improve. A/B Testing: Test subject lines, content, and timing to continually enhance campaign performance. Subscriber Engagement: Manage communication with subscription customers for a smooth and engaging experience. Collaboration: Work closely with marketing, content, and design teams to ensure consistent branding and messaging. Compliance: Ensure all campaigns meet GDPR and marketing best practices. Stay Ahead: Keep up with industry trends and use new tools and strategies to improve performance. Team Leadership: Manage and guide a junior team to ensure campaigns run smoothly. The Ideal Candidate: Experience in CRM, retention marketing, or lifecycle marketing, ideally in e-commerce or DTC. Strong knowledge of LTV, retention strategies, and reducing churn in a fast-growing brand. Expertise in Klaviyo or similar CRM platforms and email/SMS automation best practices. Analytical mindset with the ability to turn data into actionable insights. Experience with Google Analytics and CRM reporting tools is a plus. Strong project management skills and ability to juggle multiple campaigns. Creative, strategic thinker with a focus on customer retention. Knowledge of GDPR and email marketing best practices. Proactive and results-driven, thriving in fast-paced environment If you're passionate about customer retention and want to make an impact at a fast-growing DTC brand, we'd love to hear from you!

Job Title: Sales Agent Location: London Salary: 24,255 to 25,876 Plus up to 2,000 performance related bonus per annum Job Type : Permanent, Full-time The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills. If you are a self-motivated individual who can build rapport with people from all backgrounds this would be the role for you! About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Responsibilities; Providing customers with insurance quotes for taxi insurance. Handling midterm enquiries and renewals. Retain current clients to ensure high retention at renewal stage. Providing excellent rapport building skills Identifying and assessing customer needs, working to deliver good outcomes for our customers displaying strong consumer duty practices. Answering inbound telephone calls. Making outbound telephone calls (no "cold calling"). Maximise targets through the provision of effective and efficient communication and negotiation skills. We are looking for; Friendly, approachable and enjoys helping people. A confident communicator who has good sales, negotiation and persuasion skills and can manage challenging conversations. Know how to have authentic and engaging conversations. A confident & effective communicator, both written and verbal, with a great telephone manner. Focused on delivering exceptional customer experiences. Organised and able to multitask in a fast-paced environment. Trustworthy and reliable. A team player who is enthusiastic, driven and self-motivated and who understands the importance of their role and the role of others in their team. Able to keep their product and finance services knowledge up to date. Motor Insurance experience is an advantage but no essential. Why Acorn? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a 250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. RR&C; Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits! Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Account Manager, Business Development, Insurance Sales, Business Development Executive, Sales Executive, New Business Sales Executive, Sales Consultant, Sales, Customer Services Assistant, Customer Support Administrator, Outbound Sales Advisor, Customer Service, Sales Assistant, Sales Support, Inbound Sales, Customer Service Agent, Customer Service Assistant will all be considered.

Job Title: Sales Agent Location: Manchester Salary: 24,255 to 25,876 Plus up to 2,000 performance related bonus per annum Job Type : Permanent, Full-time The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills. If you are a self-motivated individual who can build rapport with people from all backgrounds this would be the role for you! About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Responsibilities; Providing customers with insurance quotes for taxi insurance. Handling midterm enquiries and renewals. Retain current clients to ensure high retention at renewal stage. Providing excellent rapport building skills Identifying and assessing customer needs, working to deliver good outcomes for our customers displaying strong consumer duty practices. Answering inbound telephone calls. Making outbound telephone calls (no "cold calling"). Maximise targets through the provision of effective and efficient communication and negotiation skills. We are looking for; Friendly, approachable and enjoys helping people. A confident communicator who has good sales, negotiation and persuasion skills and can manage challenging conversations. Know how to have authentic and engaging conversations. A confident & effective communicator, both written and verbal, with a great telephone manner. Focused on delivering exceptional customer experiences. Organised and able to multitask in a fast-paced environment. Trustworthy and reliable. A team player who is enthusiastic, driven and self-motivated and who understands the importance of their role and the role of others in their team. Able to keep their product and finance services knowledge up to date. Motor Insurance experience is an advantage but no essential. Why Acorn? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a 250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. RR&C; Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits! Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Account Manager, Business Development, Insurance Sales, Business Development Executive, Sales Executive, New Business Sales Executive, Sales Consultant, Sales, Customer Services Assistant, Customer Support Administrator, Outbound Sales Advisor, Customer Service, Sales Assistant, Sales Support, Inbound Sales, Customer Service Agent, Customer Service Assistant will all be considered.

An Outstanding Opportunity for a Sales Leader with a Growth Mindset Are you a hands-on, entrepreneurial sales leader ready to drive growth in an SME-focused, Microsoft-centric MSP, renowned for service excellence and client loyalty? The Role: Sales Director Location: London HQ at least 3 days per week in the office Salary: circa £130,000 base (£260,000 OTE, uncapped) depending on experience Comprehensive benefits package Type: Full Time - Permanent As our Sales Director, you will lead from the front, building trusted relationships with new and existing clients in regulated industries. This player-manager role is integral to our growth journey, with responsibilities spanning sales leadership and team development. You ll be part of a senior management team helping shape the company s strategic direction, focusing on delivering consistent revenue growth. If your proudest achievements stem from relationship-driven SME MSP sales, this role is an ideal fit. About Us: We re a nimble, London-based Managed Services Provider (MSP) with deep expertise in Microsoft technologies and a specialised focus on regulated sectors. Entering an ambitious growth phase, we re looking to expand our reach and elevate client success through this pivotal role. With the highest customer retention rate in our market, we combine a strong operational foundation with agility and an entrepreneurial spirit. The Opportunity Reporting to the CEO, you will: • Lead the sales and marketing team with a strategic focus on expanding our reach within our target markets. • Develop and nurture meaningful client relationships, positioning our technical expertise to create shared value. • Collaborate with the senior management team to help shape the business s strategic direction, ensuring consistent, profitable revenue growth. Key Responsibilities: 1. Achieve and exceed sales targets through direct sales and team leadership 2. Strengthen client relationships and broaden our footprint across key verticals. 3. Contribute to the business s strategic direction and long-term planning. Your Experience: • Proven record in SME MSP sales, particularly with 20-150 user organisations. • Evidence of successful leadership of high-performance teams, in particular in new logo wins, setting commission plans, and driving results. • Demonstrable knowledge of Microsoft 365 and Azure environments, with skills in crafting compelling proposals. • Sound judgment and commercial acumen across complex sales scenarios. Why This Role? We offer an environment where your impact is visible and valued. If you re ready to bring your strategic vision, entrepreneurial approach, and deep MSP sector knowledge to a team that values service excellence and growth, we want to hear from you. Your Background: With proven success in SME MSP sales, team leadership, and growth-focused strategies, you ll understand our clients' needs and know how to articulate value at every stage of the sales journey. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect, you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

An Outstanding Opportunity for a Sales Leader with a Growth Mindset Are you a hands-on, entrepreneurial sales leader ready to drive growth in an SME-focused, Microsoft-centric MSP, renowned for service excellence and client loyalty? The Role: Sales Director Location: London HQ at least 3 days per week in the office Salary: circa £130,000 base (£260,000 OTE, uncapped) depending on experience Comprehensive benefits package Type: Full Time - Permanent As our Sales Director, you will lead from the front, building trusted relationships with new and existing clients in regulated industries. This player-manager role is integral to our growth journey, with responsibilities spanning sales leadership and team development. You ll be part of a senior management team helping shape the company s strategic direction, focusing on delivering consistent revenue growth. If your proudest achievements stem from relationship-driven SME MSP sales, this role is an ideal fit. About Us: We re a nimble, London-based Managed Services Provider (MSP) with deep expertise in Microsoft technologies and a specialised focus on regulated sectors. Entering an ambitious growth phase, we re looking to expand our reach and elevate client success through this pivotal role. With the highest customer retention rate in our market, we combine a strong operational foundation with agility and an entrepreneurial spirit. The Opportunity Reporting to the CEO, you will: • Lead the sales and marketing team with a strategic focus on expanding our reach within our target markets. • Develop and nurture meaningful client relationships, positioning our technical expertise to create shared value. • Collaborate with the senior management team to help shape the business s strategic direction, ensuring consistent, profitable revenue growth. Key Responsibilities: 1. Achieve and exceed sales targets through direct sales and team leadership 2. Strengthen client relationships and broaden our footprint across key verticals. 3. Contribute to the business s strategic direction and long-term planning. Your Experience: • Proven record in SME MSP sales, particularly with 20-150 user organisations. • Evidence of successful leadership of high-performance teams, in particular in new logo wins, setting commission plans, and driving results. • Demonstrable knowledge of Microsoft 365 and Azure environments, with skills in crafting compelling proposals. • Sound judgment and commercial acumen across complex sales scenarios. Why This Role? We offer an environment where your impact is visible and valued. If you re ready to bring your strategic vision, entrepreneurial approach, and deep MSP sector knowledge to a team that values service excellence and growth, we want to hear from you. Your Background: With proven success in SME MSP sales, team leadership, and growth-focused strategies, you ll understand our clients' needs and know how to articulate value at every stage of the sales journey. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect, you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

An Outstanding Opportunity for a Sales Leader with a Growth Mindset Are you a hands-on, entrepreneurial sales leader ready to drive growth in an SME-focused, Microsoft-centric MSP, renowned for service excellence and client loyalty? The Role: Sales Director Location: London HQ at least 3 days per week in the office Salary: circa £130,000 base (£260,000 OTE, uncapped) depending on experience Comprehensive benefits package Type: Full Time - Permanent As our Sales Director, you will lead from the front, building trusted relationships with new and existing clients in regulated industries. This player-manager role is integral to our growth journey, with responsibilities spanning sales leadership and team development. You ll be part of a senior management team helping shape the company s strategic direction, focusing on delivering consistent revenue growth. If your proudest achievements stem from relationship-driven SME MSP sales, this role is an ideal fit. About Us: We re a nimble, London-based Managed Services Provider (MSP) with deep expertise in Microsoft technologies and a specialised focus on regulated sectors. Entering an ambitious growth phase, we re looking to expand our reach and elevate client success through this pivotal role. With the highest customer retention rate in our market, we combine a strong operational foundation with agility and an entrepreneurial spirit. The Opportunity Reporting to the CEO, you will: • Lead the sales and marketing team with a strategic focus on expanding our reach within our target markets. • Develop and nurture meaningful client relationships, positioning our technical expertise to create shared value. • Collaborate with the senior management team to help shape the business s strategic direction, ensuring consistent, profitable revenue growth. Key Responsibilities: 1. Achieve and exceed sales targets through direct sales and team leadership 2. Strengthen client relationships and broaden our footprint across key verticals. 3. Contribute to the business s strategic direction and long-term planning. Your Experience: • Proven record in SME MSP sales, particularly with 20-150 user organisations. • Evidence of successful leadership of high-performance teams, in particular in new logo wins, setting commission plans, and driving results. • Demonstrable knowledge of Microsoft 365 and Azure environments, with skills in crafting compelling proposals. • Sound judgment and commercial acumen across complex sales scenarios. Why This Role? We offer an environment where your impact is visible and valued. If you re ready to bring your strategic vision, entrepreneurial approach, and deep MSP sector knowledge to a team that values service excellence and growth, we want to hear from you. Your Background: With proven success in SME MSP sales, team leadership, and growth-focused strategies, you ll understand our clients' needs and know how to articulate value at every stage of the sales journey. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect, you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Business Development Manager 40k basic with uncapped commission- OTE around 80k- 100k based on performance Full-time, Permanent role Hybrid Working Monday-Friday 9-5 Car Allowance + Fuel Card UK Staffing Group are currently seeking a highly motivated and experienced Business Development Manager to join one of our fast-growing clients based in Nottingham. This role offers a fantastic opportunity to join a flourishing business on a rapid scaling journey. Excellent training and development will give you the tools to succeed by generate new leads and leveraging an extensive database of 1.7 million potential clients nationwide. The successful candidate will have the drive and ambition to exceed targets and maximise their earning potential with an uncapped bonus structure. The role involves a mixture of office, home based work with 2-3 days a week for on-site client meetings. Job Role New Client Development: Be on the phones 2-3 days a week to develop leads from new and existing clients. Client Engagement: Conduct face-to-face meetings with clients 2-3 days a week to understand their needs, and present our services effectively Sales Strategy: Develop and implement sales strategies to achieve and exceed targets Account Management: Maintain and grow relationships with existing clients, ensuring high levels of satisfaction and retention Essential Requirements: Motivation and success: Proven track record of success in sales with a high level of motivation and drive B2B Experience: Strong experience in B2B sales with a personable approach New Business and Client Meetings: Demonstrable experience in new business development and conducting face to face client meetings Flexibility: Ability to work out of the office 2-3 days a week for client meetings, with the rest of the time spent in the office. Some flexibility is given for hybrid working when needed. Desirable Criteria Industry Experience: Relevant industry experience with financial or professional services is beneficial but not essential Education: Accounting degree or similar qualification is desirable but not essential Communication Skills: Excellent Service and Solutions Sales: Proven experience in selling a service rather than a product Please send your CV for immediate consideration either by clicking apply now or sending directly. This is an immediate requirement with interviews taking place over the next week. Manchester Staff operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we are happy to accept applications from persons of any age for this role. By applying for this role you accept our Terms and Privacy Policy which can both be found on our website. We take the security of personal data very seriously and by applying for this role you consent that we may hold your personal data on our database (CRM) for the purpose of finding jobs that could match your skill set. If we become aware of any other opportunities that could be of interest to you, we may let you know by either phone, email or SMS. About Manchester Staff: Manchester Staff are part of the UK Staffing Group and a specialist recruitment business focused on delivering highly experienced and reputable permanent staff to local businesses. We can offer: Free support and advice to help you with your job search. Full interview support including a preinterview call with a specialist consultant and coaching on interview tips and techniques. After placement support

VS/7642 Resident Services & Leasing Assistant Birmingham Salary: £25,000 - £26,500 per annum, plus 10% performance bonus Hours: 8am 4pm and 12.00 8pm on a rota, Monday to Friday My client is an emerging Build to Rent property management company. They are looking to hire a permanent Resident Services & Leasing Assistant for a new BTR scheme in the centre of Birmingham consisting of 230 residential apartments You will work alongside the team to ensure that KPI s are achieved to include, lettings, minimising rental debt, budget management, robust health and safety management, and positive resident reviews, whilst maintaining the highest of standards on site. We are looking for individuals who will take ownership of all tasks assigned to them and do so with a can-do attitude and a people first approach to the role. This role will report directly into the Resident Experience Manager and will collaborate with other teams across the UK. Site Management Communicate well with colleagues to ensure you work together as a team and take an enterprising approach to the role. First point of contact/front of house presence Co-ordinate, instruct and allow access for services to the development. Responsible for all deliveries to main reception, by receiving, safekeeping and issuing of all parcels/registered mail Carry out specific daily/weekly tasks as agreed with the City Manager. Support City Team with tasks at another City site when required. Customer service Provide outstanding customer service to residents. Ensure a warm, welcoming, helpful, efficient, and responsive reception service for residents, telephone callers and visitors Manage and respond to general enquiries via phone, email and other channels. Assist with resident engagement strategies to ensure a strong resident community is built and maintained. Record, monitor and respond to any resident feedback. Assist with resident communications through multiple channels. Ensure resident issues and service requests are addressed and dealt with quickly, efficiently, and professionally. Promote and encourage a neighbourly and community atmosphere. Meet and interact with residents in a customer friendly and professional manner. Seek ways to exceed service expectations of residents and enhance the brand. Achieve positive resident reviews on various online platforms to include but not limited to home views and Google. Assist with executing the smooth running of all aspects of the community. Provide an information service for the local area. Take ownership of the reception/communal areas and ensure they are kept clean, tidy, and well-presented at all times. Marketing, Social Media, Events & Community Presence Post frequently on social media platforms ensuring content is aligned to the brand manifesto. Drive the highest rates of retention and community engagement. Support the overall marketing/leasing efforts and offer input and suggestions regarding promotions, advertisements, and pricing. Assist with regularly reviewing competitor activity and provide robust reporting to evidence this. Assist with planning and hosting networking events to create and forge new relationships within the community. Promote events/give-aways to residents to ensure they are deemed successful. Facilities Management and Health & Safety Ensure all risks to visitors, staff and residents are removed or reported. Ensure security and emergency procedures are always adhered to, taking an active role in the event of an emergency, and reporting any concerns. Assist with turnaround of vacant apartments, including check-out reports, schedule of cleaning, repair, and maintenance. Leasing Support the overall marketing/leasing efforts and offer input and suggestions regarding promotions, advertisements, and pricing. Drive the highest rates of retention and community engagement. Validate Right to Rent document checks. To support Resident Services Assistant and Resident Operations Manager with leasing process when needed. The ideal candidate will have: At least 2 years experience in a similar role, preferably in either BTR or PBSA. My client will also consider candidates who have worked in a similar role within the hotel / hospitality industry. Professional presentation, be confident and outgoing in nature. Basic understanding of landlord and resident relationship. Basic health and safety knowledge. Excellent English language skills - both written and spoken. IT literate - MS Office at intermediate level and other relevant software a level to undertake the role satisfactorily. In the first instance please apply by submitting your cv. Please contact Vicky at the Manchester office. Ritz Recruitment - Employment Agency

Product Experience Manager Individual Giving Are you an experienced Individual Giving Manager? Have you delivered engaging supporter experience and are passionate about fundraising? Do you want to make a lasting impact for the world s most vulnerable children? If so, this role is perfect for you! Position: Product Experience Manager - Individual Giving Location: Milton Keynes (with Hybrid working) Hours: Full-time - 36.5 hours per week Contract: Permanent Salary: £42,750 per annum, depending on experience + good range of benefits Closing Date: 24 March 2025 As part of the newly formed Integrated Fundraising and Marketing department you will manage a team of Supporter Care Specialists to engage proactively and reactively with supporters across the UK. The goal as a directorate is to support impacting 5.5 million lives and raising £100m in sustainable income by 2029. By enhancing the experience of our generous supporters, the department aims to showcase the impact of the charity s work, bringing hope and sustainable change to vulnerable communities worldwide. About the Role As the Individual Giving Manager - Product Experience, you ll be responsible for managing a rich and engaging supporter experience for all our regular giving products with a key focus on our sector-leading flagship Child Sponsorship product. You ll lead the development and delivery of inspirational experiences to drive loyalty and satisfaction by bringing to life the impact of our supporters generosity. With a number of significant strategic projects underway, this is an exciting time to join the team. You ll play a crucial role in growing one of our lead product, Child Sponsorship, by increasing retention and loyalty as well as looking for opportunities to promote additional giving. You ll also play a leading role in the implementation of our new CRM system, Dynamics 365, ensuring the marketing function best supports our fundraising objectives and helping to lead the business transformation that is required for the organisation to adopt new ways of working. As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. About You It s essential that you have previous experience of working in a fast-paced direct marketing team. You ll have/be: • Strong project management skills • A track record of delivering end-to-end donor experiences • A self-starter who motivates and inspires those around them • Exceptional relationship-building skills • Experience of managing people and teams • A strategic thinker, with an ability to seize opportunities and shape solutions. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment. About the Organisation World Vision is an international children s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God s unconditional love. As a child-focused organisation, we are committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check. We are a registered organisation operating the Misconduct Disclosure Scheme (MDS) and we shall check with your previous employers about your behaviour and conduct. We will be requesting you to complete a form known as a Statement of Conduct. For more information see: The Misconduct Disclosure Scheme. Please note we can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client s Christian mission, values, culture, and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3. You may also have experience in areas such as Individual Giving, Individual Giving Manager, Individual Giving Lead, Individual Giving Fundraiser, Supporter Care Manager, Supporter Experience Manager, Fundraising Manager, Individual Giving Fundraising Manager, Fundraising and Marketing Manager, Marketing Manager, Direct Marketing, Customer Service Manager, Customer Service. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Are you an experienced sponsorship sales professional in the B2B events sector, looking to work on a rewarding and exciting portfolio? This is a fantastic opportunity to be involved in internationally recognised, large-scale events-driving business growth and building relationships with key industry leaders through meaningful, impactful projects. Key Responsibilities Drive new sponsorship and exhibition business through targeted outreach and innovative sales techniques. Manage the full sales process, from lead generation to closing deals and ensuring client retention. Achieve and exceed sales targets, directly contributing to event growth and success. Collaborate with internal teams to guarantee seamless event delivery and outstanding client satisfaction. Ideal Candidate 2-3 years' experience in B2B sponsorship, conference, or event sales. A strong sales acumen with a proven track record of meeting or exceeding targets. Excellent communication, negotiation, and relationship-building skills. Highly motivated, resilient, and eager to excel in a fast-paced environment. Benefits Competitive salary with a world-class commission structure. A friendly, dynamic culture complete with team incentives and social events. The opportunity to elevate your career internationally by working from one of our global offices.

Head of Membership, Sales and Retention Contract: Full time, Permanent Salary: £39,000 + bonuses OTE Our client, an independent, not-for-profit health club nestled in the heart of Thames Ditton, is looking to recruit a Head of Membership, Sales and Retention. Their state-of-the-art facilities include a 25m pool, fully equipped gym, squash courts, nursery and junior provisions. As their Head of Membership, Sales and Retention your key objectives would be: Grow membership through the attraction and retention of members Ensure the team is motivated and trained to achieve minimum standards in terms of leads, appointments and sales with the use of the sales dashboard To support promotions and marketing campaigns in conjunction with their Marketing Manager To support with all aspects of the member journey including member onboarding, customer satisfaction, queries and complaints, cancellations and retention Role and Responsibilities: Members: Ensure Member onboarding is processed correctly and within parameters Co-ordinate with the marketing department for promotional activity Handling complaints, member issues for your department and following up in a timely manner Liaise with marketing on the promotions and events calendar for lead generation Initiate member referral activity and incentives Work in conjunction with marketing and IT for all aspects of the member journey People: Conduct interviews for your department and follow recruitment procedure Set team targets and monitor Team meetings including daily huddles, weekly team meetings Sales coaching People / Performance Management for your team Training and Development of your team Effective communication Effectively delegate Manage staff incentives / commission targets Operations: Ensure all membership contracts and sign-up procedures are administered correctly Administer all sales reporting on a daily, weekly and monthly basis Manage monthly Direct Run and Debt recovery Coordinate with the Service Manager regarding DM shifts Deliver end of month reports to CEO and GM Manage department rostering cost effectively Attend monthly SLT Meetings Manage H&S for your department in conjunction with the H&S Manager Duty Manager shifts Finance: Attend monthly P&L Meetings Banking reconciliation, monthly Direct debit run and Debt recovery Forecasting, pricing and setting of annual budgets for the department in conjunction with the CEO & Finance Assume ownership of departmental budgets with full accountability for P&L expectations Optimise efficiency and improve financial margins within legal parameters Research, benchmark and adopt best practice from similar businesses Responsible for reporting to management on your department Their Values: Welcoming They do things a little differently, they are not just another corporate gym Supportive Of their community, members and each other They genuinely care Independent They are inclusive, unpretentious and trustworthy Not for profit Their Personality: Motivated Engaged, part of the family and driven to make a genuine contribution Friendly Outgoing, enthusiastic and able to engage with both colleagues and customers Proud Positive has a can do energy that brightens up those around them KPI s of this role: Membership growth Achievement of budget Member onboarding NPS & ENPS The ideal candidate: Solid Sales and Management experience Excellent communication skills Our client offers an EXCLUSIVE bundle of company BENEFITS: Free membership at award-winning Health and Fitness Club (worth over £100 per month) Paid birthday leave Paid sickness leave Paid lunch break Ride to work scheme Discounts on hair and beauty (onsite salons) Discounts on food and drink when working Childcare discount where applicable Long-term service awards Apply today with an up-to-date CV.