Overview In our pursuit of excellence within our maritime department, we're seeking individuals who bring a wealth of knowledge and experience to the Demand Planning Manager position. At our core, we believe in the strength of a diverse and skilled team to drive our business forward. Your skills and qualifications are valuable to us. Role Overview Join our Maritime team at Carnival UK, where we play a pivotal role in maintaining the operational readiness and compliance of our fleet. As Demand Planning Manager, you'll be at the heart of our technical supply chain, ensuring optimal inventory levels onboard vessels through data-driven planning and collaboration. You'll be part of a high-performing team that works closely with Procurement, Supply Chain, Inventory Management, Suppliers, and Technical Operations-both shipboard and shoreside. Operating with a high degree of autonomy, you'll lead initiatives, drive improvements, and support strategic decision-making. Key Accountabilities Develop and manage robust demand plans for technical parts using historical data, maintenance schedules, and stakeholder input. Monitor and report on demand planning effectiveness, identifying opportunities for cost savings and process improvements. Collaborate with ship and shore teams to manage onboard stock levels, ensuring operational readiness and compliance. Support inventory and supply planning teams, buyers, and suppliers to optimise inventory pipelines and service levels. Position Requirements We're looking for someone with a strong analytical mindset, excellent communication skills, and a passion for continuous improvement. You'll be comfortable working independently, managing pressure, and making informed decisions that deliver value across the business. Required Qualifications and Skills In-depth knowledge of supply and demand chain systems and processes. Supply Chain Certification (e.g., APICS/ASCM or IBF). Strong Excel and Microsoft Office skills; experience with Power BI. Proven experience in demand planning, forecasting, or supply chain management. Working knowledge of shipboard engineering and/or a background in Martime advantageous but not essential About You You thrive in a collaborative environment and bring a high level of accuracy and accountability to your work. You're curious, proactive, and eager to contribute to the success of the team and the wider business. Personal Qualities High level of attention to detail and accuracy in execution Excellent collaboration and communication skills: Capable of networking and influencing both internally and externally (ships/suppliers). Able to discuss complex issues with clarity and credibility to a cross functional audience Commercially aware analyst Strong process orientation, able to apply clarity of purpose and define simple, robust operating processes. Why Join Us? Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK07 offered as a full-time position, on a permanent basis, with hybrid working including up to two days from home. Read our employee experience guide to learn more about life as a Carnival UK colleague. CUK-employee-experience-guide-July-2025.pdf Benefits Employee Discounted Cruising plus Friends and Family offers Annual bonus Extensive learning and development opportunities Minimum 25 days leave, bank holiday allowance and holiday trading scheme Employee Assistance and Wellbeing programmes Contributory Defined Contribution Pension scheme Company paid private medical and dental insurance and health assessment In-house Occupational Health help and access to digital GP Life Assurance Parental and adoption leave Employee Shares Plan Electric Car and Cycle to Work schemes Onsite restaurant offering range of healthy cooked and grab and go meals Application Note Given the opportunities we provide, we encourage prompt applications. We are committed to finding the right blend of talent and passion, and our recruitment process may close earlier than advertised for roles with high applicant volumes. Apply today and let's explore how your skills and ambitions align with our opportunities! Recruitment Journey For more information on your recruitment journey, please visit bit.ly/CUKCandidateJourney. Functions: Supply Chain; Engineering; Other
Nov 18, 2025
Full time
Overview In our pursuit of excellence within our maritime department, we're seeking individuals who bring a wealth of knowledge and experience to the Demand Planning Manager position. At our core, we believe in the strength of a diverse and skilled team to drive our business forward. Your skills and qualifications are valuable to us. Role Overview Join our Maritime team at Carnival UK, where we play a pivotal role in maintaining the operational readiness and compliance of our fleet. As Demand Planning Manager, you'll be at the heart of our technical supply chain, ensuring optimal inventory levels onboard vessels through data-driven planning and collaboration. You'll be part of a high-performing team that works closely with Procurement, Supply Chain, Inventory Management, Suppliers, and Technical Operations-both shipboard and shoreside. Operating with a high degree of autonomy, you'll lead initiatives, drive improvements, and support strategic decision-making. Key Accountabilities Develop and manage robust demand plans for technical parts using historical data, maintenance schedules, and stakeholder input. Monitor and report on demand planning effectiveness, identifying opportunities for cost savings and process improvements. Collaborate with ship and shore teams to manage onboard stock levels, ensuring operational readiness and compliance. Support inventory and supply planning teams, buyers, and suppliers to optimise inventory pipelines and service levels. Position Requirements We're looking for someone with a strong analytical mindset, excellent communication skills, and a passion for continuous improvement. You'll be comfortable working independently, managing pressure, and making informed decisions that deliver value across the business. Required Qualifications and Skills In-depth knowledge of supply and demand chain systems and processes. Supply Chain Certification (e.g., APICS/ASCM or IBF). Strong Excel and Microsoft Office skills; experience with Power BI. Proven experience in demand planning, forecasting, or supply chain management. Working knowledge of shipboard engineering and/or a background in Martime advantageous but not essential About You You thrive in a collaborative environment and bring a high level of accuracy and accountability to your work. You're curious, proactive, and eager to contribute to the success of the team and the wider business. Personal Qualities High level of attention to detail and accuracy in execution Excellent collaboration and communication skills: Capable of networking and influencing both internally and externally (ships/suppliers). Able to discuss complex issues with clarity and credibility to a cross functional audience Commercially aware analyst Strong process orientation, able to apply clarity of purpose and define simple, robust operating processes. Why Join Us? Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK07 offered as a full-time position, on a permanent basis, with hybrid working including up to two days from home. Read our employee experience guide to learn more about life as a Carnival UK colleague. CUK-employee-experience-guide-July-2025.pdf Benefits Employee Discounted Cruising plus Friends and Family offers Annual bonus Extensive learning and development opportunities Minimum 25 days leave, bank holiday allowance and holiday trading scheme Employee Assistance and Wellbeing programmes Contributory Defined Contribution Pension scheme Company paid private medical and dental insurance and health assessment In-house Occupational Health help and access to digital GP Life Assurance Parental and adoption leave Employee Shares Plan Electric Car and Cycle to Work schemes Onsite restaurant offering range of healthy cooked and grab and go meals Application Note Given the opportunities we provide, we encourage prompt applications. We are committed to finding the right blend of talent and passion, and our recruitment process may close earlier than advertised for roles with high applicant volumes. Apply today and let's explore how your skills and ambitions align with our opportunities! Recruitment Journey For more information on your recruitment journey, please visit bit.ly/CUKCandidateJourney. Functions: Supply Chain; Engineering; Other
IT Support Analyst (2nd Line) - Digital Health, System Support Engineer Location: Norfolk and Norwich Salary: £18 - £20/hr The Job: We need an experienced 2nd Line IT Analyst to join our Digital Health team. You will be the technical expert solving the toughest IT problems for our hospital staff, ensuring critical systems stay online click apply for full job details
Nov 18, 2025
Contractor
IT Support Analyst (2nd Line) - Digital Health, System Support Engineer Location: Norfolk and Norwich Salary: £18 - £20/hr The Job: We need an experienced 2nd Line IT Analyst to join our Digital Health team. You will be the technical expert solving the toughest IT problems for our hospital staff, ensuring critical systems stay online click apply for full job details
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Nov 18, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Nov 18, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Nov 18, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Nov 18, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are looking for a highly collaborative and strategic Account & Commercial Marketing Manager to help scale and evolve BCG's Account Based Marketing program (ABM). This individual will play a central role in designing and delivering high-impact, cross-functional ABM programs for our most strategic accounts. Reporting to the Senior Manager of Account & Commercial Marketing, this role will partner closely with account teams, practice area marketers, regional marketing, and cross-functional digital experts to bring personalized, insight-driven campaigns to life. You'll operate across all stages of the buyer journey-using creativity, data, and technology to engage decision-makers, accelerate pipeline, and drive measurable impact. KEY RESPONSIBILITIES Help Shape and Scale the ABM Function: At BCG, this involves identifying the right accounts and embedding ABM as a strategic growth lever across the organization. Identify and prioritize key accounts across ABM tiers (1:1, 1:Few, 1:Many) and drive strategic planning for each. Promote ABM adoption internally-acting as a trusted partner to the Senior Manager and a subject matter expert to internal stakeholders. Facilitate account strategy sessions with account teams, helping translate insights into actionable campaign plans. Track and articulate program performance and ROI narratives and translate into compelling slides for senior leadership. Proactively manage program risks and evolving scope-adapting quickly with a solution-oriented mindset. Lead Campaign Development and Execution: This includes end to end campaign planning, creative development, and execution that is tailored to client contexts and decision-maker needs. Manage the onboarding process for new accounts: data validation, goal-setting, campaign strategy, and launch. Ideate and implement standout ABM campaigns that resonate with C-level decision-makers and drive tangible business outcomes. Serve as a quality gatekeeper-ensuring campaign assets are compelling, brand-aligned, and conversion-optimized. Own Measurement and Impact: We focus on turning marketing data into actionable insights that empower account teams in their commercial efforts and demonstrate our program's impact. Define and track success metrics across the ABM funnel: engagement, pipeline, velocity, and influenced revenue. Partner with the CX Senior Analyst to build out the client intelligence arm of ABM-translating marketing signals into insights and actions for account teams. Collaborate with analytics and operations teams to strengthen attribution models and program impact analysis. Be a Power User of Tech and Process: BCG leverages a robust MarTech stack to power our ABM efforts. This role ensures we're using our tools to their fullest potential and creating scalable systems for long-term success. Lead the ABM tech stack across platforms including Marketo, Demandbase, LinkedIn Sales Navigator, CRM, and Tableau. Document scalable processes and best practices to streamline execution and knowledge-sharing across teams. Partner with Enablement, Automation, and Insights teams to pilot new tools and drive innovation. Act as a connector across functions-building strong relationships and embedding ABM best practices across the organization. What You'll Bring You have the aptitude and skills to help drive and scale ABM at BCG in a way that is aligned with BCG's business goals and unique go-to-market approach. You thrive by collaborating with teams across the organization, working in a lean and agile way to implement BCG's Account & Commercial Marketing vision and strategy. You are a Strategic thinker with strong problem-solving and storytelling skills. Confident communicator who builds trust and alignment across diverse stakeholders. Comfortable shifting between high-level strategy and in-the-weeds execution. Proactive self-starter who thrives in fast-moving, matrixed environments. EXPERIENCE & QUALIFICATIONS Bachelor's degree - degree in marketing or communications preferred 5-7 years of experience in B2B marketing managing ABM programs. Proven track record designing and launching ABM campaigns that influence pipeline and revenue. Exceptional writing and content development skills-able to bring clarity, creativity, and energy to complex topics. Experience engaging senior stakeholders and coaching teams through change. Strong data and analytics orientation-you don't just report results, you shape the story they tell. Familiarity with ABM and Martech tools (Marketo, Demandbase, Salesforce, LinkedIn Sales Nav, Tableau, etc.) Who You'll Work With You will be a critical team member in BCG's Marketing function, collaborating across global Marketing, Marketing Technology, and Practice Areas, while supporting BCG accounts and client teams. Your days will be spent working with all levels of the BCG organization, including Managing Directors and Partners (and their account teams, support staff, and assistants), Marketing Directors, and peers. You also may work some with external vendors. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Nov 18, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are looking for a highly collaborative and strategic Account & Commercial Marketing Manager to help scale and evolve BCG's Account Based Marketing program (ABM). This individual will play a central role in designing and delivering high-impact, cross-functional ABM programs for our most strategic accounts. Reporting to the Senior Manager of Account & Commercial Marketing, this role will partner closely with account teams, practice area marketers, regional marketing, and cross-functional digital experts to bring personalized, insight-driven campaigns to life. You'll operate across all stages of the buyer journey-using creativity, data, and technology to engage decision-makers, accelerate pipeline, and drive measurable impact. KEY RESPONSIBILITIES Help Shape and Scale the ABM Function: At BCG, this involves identifying the right accounts and embedding ABM as a strategic growth lever across the organization. Identify and prioritize key accounts across ABM tiers (1:1, 1:Few, 1:Many) and drive strategic planning for each. Promote ABM adoption internally-acting as a trusted partner to the Senior Manager and a subject matter expert to internal stakeholders. Facilitate account strategy sessions with account teams, helping translate insights into actionable campaign plans. Track and articulate program performance and ROI narratives and translate into compelling slides for senior leadership. Proactively manage program risks and evolving scope-adapting quickly with a solution-oriented mindset. Lead Campaign Development and Execution: This includes end to end campaign planning, creative development, and execution that is tailored to client contexts and decision-maker needs. Manage the onboarding process for new accounts: data validation, goal-setting, campaign strategy, and launch. Ideate and implement standout ABM campaigns that resonate with C-level decision-makers and drive tangible business outcomes. Serve as a quality gatekeeper-ensuring campaign assets are compelling, brand-aligned, and conversion-optimized. Own Measurement and Impact: We focus on turning marketing data into actionable insights that empower account teams in their commercial efforts and demonstrate our program's impact. Define and track success metrics across the ABM funnel: engagement, pipeline, velocity, and influenced revenue. Partner with the CX Senior Analyst to build out the client intelligence arm of ABM-translating marketing signals into insights and actions for account teams. Collaborate with analytics and operations teams to strengthen attribution models and program impact analysis. Be a Power User of Tech and Process: BCG leverages a robust MarTech stack to power our ABM efforts. This role ensures we're using our tools to their fullest potential and creating scalable systems for long-term success. Lead the ABM tech stack across platforms including Marketo, Demandbase, LinkedIn Sales Navigator, CRM, and Tableau. Document scalable processes and best practices to streamline execution and knowledge-sharing across teams. Partner with Enablement, Automation, and Insights teams to pilot new tools and drive innovation. Act as a connector across functions-building strong relationships and embedding ABM best practices across the organization. What You'll Bring You have the aptitude and skills to help drive and scale ABM at BCG in a way that is aligned with BCG's business goals and unique go-to-market approach. You thrive by collaborating with teams across the organization, working in a lean and agile way to implement BCG's Account & Commercial Marketing vision and strategy. You are a Strategic thinker with strong problem-solving and storytelling skills. Confident communicator who builds trust and alignment across diverse stakeholders. Comfortable shifting between high-level strategy and in-the-weeds execution. Proactive self-starter who thrives in fast-moving, matrixed environments. EXPERIENCE & QUALIFICATIONS Bachelor's degree - degree in marketing or communications preferred 5-7 years of experience in B2B marketing managing ABM programs. Proven track record designing and launching ABM campaigns that influence pipeline and revenue. Exceptional writing and content development skills-able to bring clarity, creativity, and energy to complex topics. Experience engaging senior stakeholders and coaching teams through change. Strong data and analytics orientation-you don't just report results, you shape the story they tell. Familiarity with ABM and Martech tools (Marketo, Demandbase, Salesforce, LinkedIn Sales Nav, Tableau, etc.) Who You'll Work With You will be a critical team member in BCG's Marketing function, collaborating across global Marketing, Marketing Technology, and Practice Areas, while supporting BCG accounts and client teams. Your days will be spent working with all levels of the BCG organization, including Managing Directors and Partners (and their account teams, support staff, and assistants), Marketing Directors, and peers. You also may work some with external vendors. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
About us At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market-leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role We're looking for a driven and strategic individual to grow, nurture, and expand sales of BNG Units for Environment Bank, focusing on a defined portfolio of Strategically Important Accounts (Developers). You'll build a strong business pipeline and play a key role in delivering Environment Bank's growth strategy by meeting ambitious sales targets. This is an exciting opportunity to work with some of the UK's most influential land developers on nationally significant projects. High performers will have the chance to shape our strategic account plans and may progress into a leadership role following a period of trust-building and consistent, high-quality delivery. Key responsibilities Provide expert consultation to help prospective customers meet their BNG requirements at both project and organisational levels. Own the full sales cycle-from initiating relationships and qualifying opportunities to scoping, pipeline management, and closing deals. Use a consultative sales approach to build strategic, long-term relationships with new and existing clients. Identify and develop new business opportunities within your account portfolio over the short and medium term. Drive growth within each account through a proactive, multi-threaded engagement strategy. Collaborate closely with the Partnerships team, Senior Leadership, and other Sales functions to deliver the best outcomes for our customers and Environment Bank. EDI & Belonging At the heart of Environment Bank are the people, who make it all possible. We employ individuals, who share the same passion to live our Environment Bank mission and values. At Environment Bank we believe that fostering a diverse, equitable, and inclusive workplace makes us more innovative, dynamic, and competitive. We welcome individuals from all backgrounds, ethnicities, cultures, and experiences. We are committed to creating an environment where everyone is valued and respected, free from discrimination based on race, religion, sexual orientation, age, marital status, disability, gender identity or expression, or any other legally protected status. Proven strong sales operator in any of the following fields: Enterprise B2B Sales Planning or Ecological Consultancy Multi-Disciplinary Consultancy Strong communicator as comfortable sharing a coffee with one decision-maker as presenting to a full executive team of a prospective client Able to pivot between strategic deal-making and tactical application of skills as suits the opportunity. Knowledge of the development sector Managing complex, longer term deal cycles with multiple stakeholders Organised and self-sufficient As an organisation, we believe that work should be fulfilling, inspiring, and balanced, so we're creating a space where our team can thrive, both personally and professionally - providing flexible working arrangements, mental wellbeing support, and more. We offer Performance-based annual bonus up to 10% of salary Pension scheme with employer-matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leaveafter probation Remote and hybrid flexible working options Regional and departmental team co-working days Expenses-paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
Nov 17, 2025
Full time
About us At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market-leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role We're looking for a driven and strategic individual to grow, nurture, and expand sales of BNG Units for Environment Bank, focusing on a defined portfolio of Strategically Important Accounts (Developers). You'll build a strong business pipeline and play a key role in delivering Environment Bank's growth strategy by meeting ambitious sales targets. This is an exciting opportunity to work with some of the UK's most influential land developers on nationally significant projects. High performers will have the chance to shape our strategic account plans and may progress into a leadership role following a period of trust-building and consistent, high-quality delivery. Key responsibilities Provide expert consultation to help prospective customers meet their BNG requirements at both project and organisational levels. Own the full sales cycle-from initiating relationships and qualifying opportunities to scoping, pipeline management, and closing deals. Use a consultative sales approach to build strategic, long-term relationships with new and existing clients. Identify and develop new business opportunities within your account portfolio over the short and medium term. Drive growth within each account through a proactive, multi-threaded engagement strategy. Collaborate closely with the Partnerships team, Senior Leadership, and other Sales functions to deliver the best outcomes for our customers and Environment Bank. EDI & Belonging At the heart of Environment Bank are the people, who make it all possible. We employ individuals, who share the same passion to live our Environment Bank mission and values. At Environment Bank we believe that fostering a diverse, equitable, and inclusive workplace makes us more innovative, dynamic, and competitive. We welcome individuals from all backgrounds, ethnicities, cultures, and experiences. We are committed to creating an environment where everyone is valued and respected, free from discrimination based on race, religion, sexual orientation, age, marital status, disability, gender identity or expression, or any other legally protected status. Proven strong sales operator in any of the following fields: Enterprise B2B Sales Planning or Ecological Consultancy Multi-Disciplinary Consultancy Strong communicator as comfortable sharing a coffee with one decision-maker as presenting to a full executive team of a prospective client Able to pivot between strategic deal-making and tactical application of skills as suits the opportunity. Knowledge of the development sector Managing complex, longer term deal cycles with multiple stakeholders Organised and self-sufficient As an organisation, we believe that work should be fulfilling, inspiring, and balanced, so we're creating a space where our team can thrive, both personally and professionally - providing flexible working arrangements, mental wellbeing support, and more. We offer Performance-based annual bonus up to 10% of salary Pension scheme with employer-matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leaveafter probation Remote and hybrid flexible working options Regional and departmental team co-working days Expenses-paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
Infopro Digital group is recruiting for a Senior Partnerships & Product Marketing Manager on a permanent basis to join our Red-on-line business unit. Infopro Digital is a B2B group specialising in information and technology. With a presence in 20 countries, the group has 4,000 employees of 79 nationalities. About Red-on-line Red-on-line offers a complete all-in-one solution - software, expertise, and content - supporting management systems in EHS across more than 85 countries. Used by over 2,000 leading organisations, our services empower EHS professionals and certified companies (ISO 9001, ISO 14001, ISO 45001) to manage all their compliance and risk challenges through a comprehensive multilingual online platform. From regulatory monitoring, risk analysis, audits, and incident tracking, through to action plans, Red-on-line delivers tailored solutions backed by our multidisciplinary international team of legal experts, marketers, product managers, sales professionals, and engineers. As part of Infopro Digital's global group of 4,000 employees across 20 countries, Red-on-line combines the stability of a well-funded international leader with the agility of a specialist team making an impact in the EHS technology space. About the role As Senior Partnerships & Product Marketing Manager, you will play a pivotal role in driving Red-on-line's growth by building strategic software partnerships and leading product go-to-market initiatives. Working in a fast-paced, international, and collaborative environment, you will shape joint value propositions, bring new products and features to market, and ensure strong positioning across our ecosystem. This role is suited to an experienced marketing professional with a proven track record in B2B SaaS, product marketing, and partnership development. Key tasks and responsibilities Partnership Management Define and lead Red-on-line's partnership strategy, focused on building a new distribution channel via software vendors. Map and evaluate the partner ecosystem to identify high-value opportunities. Engage directly with potential partners, shaping the strategic narrative, value proposition, and joint business cases. Collaborate with internal stakeholders (sales, product, marketing, leadership) to co-create go-to-market strategies. Drive execution of joint go-to-market plans, from early discussions through to full commercial activation. Develop co-branded marketing assets, including sales toolkits, joint campaigns, and thought leadership content. Product Marketing Actively contribute to product discovery, providing market insights, customer feedback, and competitor analysis. Define clear product positioning and messaging, ensuring market differentiation and resonance with buyer personas. Lead go-to-market strategies for new features and launches, working cross-functionally with product, sales, and marketing teams. Produce high-quality sales enablement assets (presentations, battlecards, demo scripts, product sheets). Conduct regular market and competitive intelligence to refine strategy and maintain product-market fit. Build relationships with industry analysts to strengthen Red-on-line's visibility and credibility. Qualifications Bachelor's degree in Marketing, Business, or related field. 7+ years' experience in product marketing within B2B SaaS or technology. Strong track record of building partnerships and executing joint go-to-market strategies. Proven success in international markets and multi-country GTM execution. Comfortable engaging with partners, prospects, industry analysts, and cross-functional teams. Balance of strategic thinking and hands-on execution, thriving in fast-paced, scale-up environments. Excellent communication skills, able to craft compelling narratives and build strong relationships. Fluent in English; additional European languages (French, German, Spanish) are an advantage. Benefits This role is hybrid based in London We have plenty of options for your working preferences. A fantastic holiday allowance that increases as you spend longer with the company Take your birthday off on us Access to a 24/7/365 Employee Assistance Programme offering support and guidance around all areas of wellbeing and mental health, including face-to-face counselling. Access to our extensive learning programmes, through our dedicated platform, Generation Infopro Paid volunteer days throughout the year where you can contribute your skills and expertise to make a meaningful difference to the lives of others What you'll get Our global employee benefits include: 25 days annual leave (rising up to 30 days) Group personal pension plan Life assurance Interest free season ticket loan (STL) Private medical insurance Employee assistance programme Bonusly employee recognition Employee discount scheme Eye-care Vouchers Discounted gym membership Agile/remote working Bike to work Buying holiday Dental insurance Give as you earn Add partner to gym membership Health cash plan Personal accident insurance Learn more about us Infopro Digital is a B2B group specialising in information and technology. With a presence in 20 countries, the group has 4,000 employees of 79 nationalities. Infopro Digital connects professional communities. Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail. With our solutions, decision makers make informed decisions and companies develop their business and performance in a sustainable way. Equal Opportunities We provide equal opportunities to employees and job applicants and do not discriminate either directly or indirectly, because of any protected characteristic or any other characteristic or activity protected by law. To fully comply with all laws prohibiting discrimination in all phases of employment, we have set up a system of monitoring all job applications, we therefore ask you to complete the equal opportunities questions on this form. This information will be collected anonymously, in confidence and will not be seen by anyone directly involved in the hiring process, it will be stored separately and used only to provide statistics for monitoring purposes. There is no obligation on you to provide information. All applicants will be treated the same, whether or not they provide this information.
Nov 17, 2025
Full time
Infopro Digital group is recruiting for a Senior Partnerships & Product Marketing Manager on a permanent basis to join our Red-on-line business unit. Infopro Digital is a B2B group specialising in information and technology. With a presence in 20 countries, the group has 4,000 employees of 79 nationalities. About Red-on-line Red-on-line offers a complete all-in-one solution - software, expertise, and content - supporting management systems in EHS across more than 85 countries. Used by over 2,000 leading organisations, our services empower EHS professionals and certified companies (ISO 9001, ISO 14001, ISO 45001) to manage all their compliance and risk challenges through a comprehensive multilingual online platform. From regulatory monitoring, risk analysis, audits, and incident tracking, through to action plans, Red-on-line delivers tailored solutions backed by our multidisciplinary international team of legal experts, marketers, product managers, sales professionals, and engineers. As part of Infopro Digital's global group of 4,000 employees across 20 countries, Red-on-line combines the stability of a well-funded international leader with the agility of a specialist team making an impact in the EHS technology space. About the role As Senior Partnerships & Product Marketing Manager, you will play a pivotal role in driving Red-on-line's growth by building strategic software partnerships and leading product go-to-market initiatives. Working in a fast-paced, international, and collaborative environment, you will shape joint value propositions, bring new products and features to market, and ensure strong positioning across our ecosystem. This role is suited to an experienced marketing professional with a proven track record in B2B SaaS, product marketing, and partnership development. Key tasks and responsibilities Partnership Management Define and lead Red-on-line's partnership strategy, focused on building a new distribution channel via software vendors. Map and evaluate the partner ecosystem to identify high-value opportunities. Engage directly with potential partners, shaping the strategic narrative, value proposition, and joint business cases. Collaborate with internal stakeholders (sales, product, marketing, leadership) to co-create go-to-market strategies. Drive execution of joint go-to-market plans, from early discussions through to full commercial activation. Develop co-branded marketing assets, including sales toolkits, joint campaigns, and thought leadership content. Product Marketing Actively contribute to product discovery, providing market insights, customer feedback, and competitor analysis. Define clear product positioning and messaging, ensuring market differentiation and resonance with buyer personas. Lead go-to-market strategies for new features and launches, working cross-functionally with product, sales, and marketing teams. Produce high-quality sales enablement assets (presentations, battlecards, demo scripts, product sheets). Conduct regular market and competitive intelligence to refine strategy and maintain product-market fit. Build relationships with industry analysts to strengthen Red-on-line's visibility and credibility. Qualifications Bachelor's degree in Marketing, Business, or related field. 7+ years' experience in product marketing within B2B SaaS or technology. Strong track record of building partnerships and executing joint go-to-market strategies. Proven success in international markets and multi-country GTM execution. Comfortable engaging with partners, prospects, industry analysts, and cross-functional teams. Balance of strategic thinking and hands-on execution, thriving in fast-paced, scale-up environments. Excellent communication skills, able to craft compelling narratives and build strong relationships. Fluent in English; additional European languages (French, German, Spanish) are an advantage. Benefits This role is hybrid based in London We have plenty of options for your working preferences. A fantastic holiday allowance that increases as you spend longer with the company Take your birthday off on us Access to a 24/7/365 Employee Assistance Programme offering support and guidance around all areas of wellbeing and mental health, including face-to-face counselling. Access to our extensive learning programmes, through our dedicated platform, Generation Infopro Paid volunteer days throughout the year where you can contribute your skills and expertise to make a meaningful difference to the lives of others What you'll get Our global employee benefits include: 25 days annual leave (rising up to 30 days) Group personal pension plan Life assurance Interest free season ticket loan (STL) Private medical insurance Employee assistance programme Bonusly employee recognition Employee discount scheme Eye-care Vouchers Discounted gym membership Agile/remote working Bike to work Buying holiday Dental insurance Give as you earn Add partner to gym membership Health cash plan Personal accident insurance Learn more about us Infopro Digital is a B2B group specialising in information and technology. With a presence in 20 countries, the group has 4,000 employees of 79 nationalities. Infopro Digital connects professional communities. Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail. With our solutions, decision makers make informed decisions and companies develop their business and performance in a sustainable way. Equal Opportunities We provide equal opportunities to employees and job applicants and do not discriminate either directly or indirectly, because of any protected characteristic or any other characteristic or activity protected by law. To fully comply with all laws prohibiting discrimination in all phases of employment, we have set up a system of monitoring all job applications, we therefore ask you to complete the equal opportunities questions on this form. This information will be collected anonymously, in confidence and will not be seen by anyone directly involved in the hiring process, it will be stored separately and used only to provide statistics for monitoring purposes. There is no obligation on you to provide information. All applicants will be treated the same, whether or not they provide this information.
The Role: Joining Moderna offers the unique opportunity to be part of a pioneering team that's revolutionizing medicine through mRNA technology, with a diverse pipeline of development programs across various diseases.As an employee, you'll be part of a continually growing organization, working alongside exceptional colleagues and strategic partners worldwide, contributing to global health initiatives.Moderna's commitment to advancing the technological frontier of mRNA medicines ensures a challenging and rewarding career experience, with the potential to make a significant impact on patients' lives worldwide.Moderna's mission is to establish a leading-edge research, development, and manufacturing facility at Harwell, as part of a long-term commitment to onshore mRNA vaccine production for respiratory diseases. This initiative will create a multitude of highly skilled jobs and foster collaboration with academic, NHS and government partners across the UK. We're looking for global experts eager to join us in this endeavour, contributing to a future where access to life-saving vaccines is a reality for all.We are seeking a hands-on and technically adept GxP IT Systems Engineer to support Moderna's manufacturing operations at our Harwell site. This is a highly interactive role embedded in site operations, working alongside automation engineers, QC analysts, warehouse teams, and manufacturing operators. You will serve as the critical link between IT and Operational Technology (OT), delivering robust, compliant systems performance and exceptional end-user support.This is a dynamic opportunity for an individual contributor who thrives in complex, regulated environments and enjoys maintaining the technical backbone that drives GMP production. With exposure to modern observability, cybersecurity tooling, and the potential to work closely with Generative AI and automation systems, this position places you at the forefront of digital manufacturing in biotechnology. Here's What You'll Do: Your key responsibilities will be: Ensure compliance with GMP and data integrity standards, supporting inspections, audits, deviations, CAPAs, and SOP adherence. Provide Tier 1 support for manufacturing operations, responding to shop floor issues across workstations, HMIs, scanners, label printers, and Thin Clients. Triage and resolve IT incidents, requests, and change controls using a service-oriented mindset and SLAs. Manage infrastructure operations including troubleshooting of Windows servers, VMs (VMware/Hyper-V), Active Directory, DNS/DHCP, and time sync services. Support change execution activities in a validated GxP environment, maintaining audit trails and system states. Use observability tools such as Dynatrace, Splunk, and PagerDuty to monitor system health and resolve performance issues. Participate in endpoint protection and vulnerability management in coordination with security teams using tools like CrowdStrike. Maintain CMDB accuracy, system inventories, configuration baselines, and network documentation. Your responsibilities will also include: Provide day-to-day end-user IT support, including configuration and maintenance of laptops, mobile devices, and peripherals. Diagnose and resolve issues related to OS, Microsoft Office Suite, Outlook, and third-party applications. Maintain detailed documentation for tickets, repairs, imaging, data wiping, and asset tracking. Deliver a high-quality, customer-centric experience in all end-user interactions. Collaborate with QA, QC, Automation, Plant and Lab Engineering, and Digital Core teams to coordinate system downtime, restoration, and change advisory reviews. Participate in after-hours or weekend support activities as needed based on manufacturing demands. The key Moderna Mindsets you'll need to succeed in the role: "We behave like owners. The solutions we're building go beyond any job description." In this role, taking ownership is vital - you'll be the bridge between IT, automation, and the GMP shop floor, managing essential systems that directly impact product delivery. Your ability to act proactively and think holistically ensures production continuity and regulatory alignment. "We digitize everywhere possible using the power of code to maximize our impact on patients." As a GxP IT Systems Engineer, you'll operate in a highly digitized environment using advanced monitoring, cybersecurity, and infrastructure automation tools. Your contribution will enable faster, smarter, and safer operations that ultimately accelerate the delivery of mRNA medicines to patients. Here's What You'll Bring to the Table: Education and Experience Bachelor's degree in computer science, Information Technology, Industrial Engineering, physical science or related field or relevant experience. Minimum of 3-5 years of experience supporting IT/OT systems in manufacturing and labs. Experience working in a BioPharma, GxP environment Some experience working with virtual environment (VMware/Hyper-V) and/or cloud platform (AWS preferred) Some experience working with RDBMS (SQL Server or Oracle) Some experience working with backup/recovery systems (Acronis, Veeam, N2WS, etc.) Some experience working with Cybersecurity endpoint protection applications (CrowdStrike, Symantec, McAfee, Carbon Black, etc.) Some experience working with infrastructure tools (Dynatrace, Pager Duty, Splunk) Excellent Windows and Microsoft Office Suite trouble shooting skills, as well as hardware trouble shooting skills. Experience with Apple device support for both MacOS and iOS, including the JAMF environment Experience with Service Now a plus Basic understanding of network routing, switching and firewall concepts. Skills and Competencies: Creative, analytical, and strong problem-solving skills. Ability to troubleshoot complex issues in a high pressure environment. Ability to react under pressure to any given situation that may arise, in a professional manner and with positive results, in support of a multi-location, 24x7 environment. Ability to work hard to effect change in a dynamic, high standards environment while maintaining a positive approach with management and peers. Highly collaborative work style. Strong interpersonal skills with the ability to build successful professional working relationships. Ability to work effectively in a cross-functional, fast-paced project environment. At Moderna, we believe that when you feel your best, you can do your best work. That's why our global benefits and well-being resources are designed to support you-at work, at home, and everywhere in between. Quality healthcare and insurance benefits Lifestyle Spending Accounts to create your own pathway to well-being Free premium access to fitness, nutrition, and mindfulness classes Family planning and adoption benefits Generous paid time off, including vacation, bank holidays, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown Savings and investments Location-specific perks and extras!The benefits offered may vary depending on the nature of your employment with Moderna and the country where you work. About Moderna Since our founding in 2010, we have aspired to build the leading mRNA technology platform, theinfrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.By living our mission, values, and mindsets every day, our peopleare the driving force behind our scientific progress and our culture.Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company
Nov 16, 2025
Full time
The Role: Joining Moderna offers the unique opportunity to be part of a pioneering team that's revolutionizing medicine through mRNA technology, with a diverse pipeline of development programs across various diseases.As an employee, you'll be part of a continually growing organization, working alongside exceptional colleagues and strategic partners worldwide, contributing to global health initiatives.Moderna's commitment to advancing the technological frontier of mRNA medicines ensures a challenging and rewarding career experience, with the potential to make a significant impact on patients' lives worldwide.Moderna's mission is to establish a leading-edge research, development, and manufacturing facility at Harwell, as part of a long-term commitment to onshore mRNA vaccine production for respiratory diseases. This initiative will create a multitude of highly skilled jobs and foster collaboration with academic, NHS and government partners across the UK. We're looking for global experts eager to join us in this endeavour, contributing to a future where access to life-saving vaccines is a reality for all.We are seeking a hands-on and technically adept GxP IT Systems Engineer to support Moderna's manufacturing operations at our Harwell site. This is a highly interactive role embedded in site operations, working alongside automation engineers, QC analysts, warehouse teams, and manufacturing operators. You will serve as the critical link between IT and Operational Technology (OT), delivering robust, compliant systems performance and exceptional end-user support.This is a dynamic opportunity for an individual contributor who thrives in complex, regulated environments and enjoys maintaining the technical backbone that drives GMP production. With exposure to modern observability, cybersecurity tooling, and the potential to work closely with Generative AI and automation systems, this position places you at the forefront of digital manufacturing in biotechnology. Here's What You'll Do: Your key responsibilities will be: Ensure compliance with GMP and data integrity standards, supporting inspections, audits, deviations, CAPAs, and SOP adherence. Provide Tier 1 support for manufacturing operations, responding to shop floor issues across workstations, HMIs, scanners, label printers, and Thin Clients. Triage and resolve IT incidents, requests, and change controls using a service-oriented mindset and SLAs. Manage infrastructure operations including troubleshooting of Windows servers, VMs (VMware/Hyper-V), Active Directory, DNS/DHCP, and time sync services. Support change execution activities in a validated GxP environment, maintaining audit trails and system states. Use observability tools such as Dynatrace, Splunk, and PagerDuty to monitor system health and resolve performance issues. Participate in endpoint protection and vulnerability management in coordination with security teams using tools like CrowdStrike. Maintain CMDB accuracy, system inventories, configuration baselines, and network documentation. Your responsibilities will also include: Provide day-to-day end-user IT support, including configuration and maintenance of laptops, mobile devices, and peripherals. Diagnose and resolve issues related to OS, Microsoft Office Suite, Outlook, and third-party applications. Maintain detailed documentation for tickets, repairs, imaging, data wiping, and asset tracking. Deliver a high-quality, customer-centric experience in all end-user interactions. Collaborate with QA, QC, Automation, Plant and Lab Engineering, and Digital Core teams to coordinate system downtime, restoration, and change advisory reviews. Participate in after-hours or weekend support activities as needed based on manufacturing demands. The key Moderna Mindsets you'll need to succeed in the role: "We behave like owners. The solutions we're building go beyond any job description." In this role, taking ownership is vital - you'll be the bridge between IT, automation, and the GMP shop floor, managing essential systems that directly impact product delivery. Your ability to act proactively and think holistically ensures production continuity and regulatory alignment. "We digitize everywhere possible using the power of code to maximize our impact on patients." As a GxP IT Systems Engineer, you'll operate in a highly digitized environment using advanced monitoring, cybersecurity, and infrastructure automation tools. Your contribution will enable faster, smarter, and safer operations that ultimately accelerate the delivery of mRNA medicines to patients. Here's What You'll Bring to the Table: Education and Experience Bachelor's degree in computer science, Information Technology, Industrial Engineering, physical science or related field or relevant experience. Minimum of 3-5 years of experience supporting IT/OT systems in manufacturing and labs. Experience working in a BioPharma, GxP environment Some experience working with virtual environment (VMware/Hyper-V) and/or cloud platform (AWS preferred) Some experience working with RDBMS (SQL Server or Oracle) Some experience working with backup/recovery systems (Acronis, Veeam, N2WS, etc.) Some experience working with Cybersecurity endpoint protection applications (CrowdStrike, Symantec, McAfee, Carbon Black, etc.) Some experience working with infrastructure tools (Dynatrace, Pager Duty, Splunk) Excellent Windows and Microsoft Office Suite trouble shooting skills, as well as hardware trouble shooting skills. Experience with Apple device support for both MacOS and iOS, including the JAMF environment Experience with Service Now a plus Basic understanding of network routing, switching and firewall concepts. Skills and Competencies: Creative, analytical, and strong problem-solving skills. Ability to troubleshoot complex issues in a high pressure environment. Ability to react under pressure to any given situation that may arise, in a professional manner and with positive results, in support of a multi-location, 24x7 environment. Ability to work hard to effect change in a dynamic, high standards environment while maintaining a positive approach with management and peers. Highly collaborative work style. Strong interpersonal skills with the ability to build successful professional working relationships. Ability to work effectively in a cross-functional, fast-paced project environment. At Moderna, we believe that when you feel your best, you can do your best work. That's why our global benefits and well-being resources are designed to support you-at work, at home, and everywhere in between. Quality healthcare and insurance benefits Lifestyle Spending Accounts to create your own pathway to well-being Free premium access to fitness, nutrition, and mindfulness classes Family planning and adoption benefits Generous paid time off, including vacation, bank holidays, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown Savings and investments Location-specific perks and extras!The benefits offered may vary depending on the nature of your employment with Moderna and the country where you work. About Moderna Since our founding in 2010, we have aspired to build the leading mRNA technology platform, theinfrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.By living our mission, values, and mindsets every day, our peopleare the driving force behind our scientific progress and our culture.Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company
Senior Analyst, Revenue & Yield Management EMEA The Disney Advertising portfolio covers world leading brands within The Walt Disney Company's entertainment segment and related film, television, and streaming businesses. This includes family favorites Disney, Pixar, Marvel, & Lucasfilm, general entertainment networks ABC, Star, & FX, sports leader ESPN, iconic factual brand National Geographic, and our flagship streaming product, Disney+. Within Disney Advertising EMEA, Business Operations serves as the core sales support group, ensuring strategic alignment and operational efficiency. Key functions include media planning & campaign management (Client Services), ad tech & vendor oversight (Automated Operations), and forecasting & reporting (Revenue & Yield Management). These teams define policies, build processes, enable capabilities, and manage daily workflows that support Sales success. The Revenue & Yield Management (RYM) team delivers critical inventory and revenue forecasting, reporting, and management, particularly for Disney+. They oversee planning tools & systems, ensuring Sales & Ops have access to necessary data and are entering campaign details accurately and timely. They sit at the heart of the Sales organization and collaborate closely with leadership, Operations, Finance, Trading, Analytics, and Strategy teams. They ensure consistency in reporting, alignment with financial goals, and clear visibility into Ad Sales performance across EMEA. In the pre-sale phase, the RYM Analyst supports media planners by optimizing our inventory forecasting system, answering complex availability requests, and maintaining detailed pricing documentation. They also help create, analyze, and iterate media packages that maximize yield, while meeting advertiser demand and aligning with business priorities. Post-sale, the RYM Analyst assists with revenue tracking and analysis to review performance and guide future strategy. This includes compiling and distributing regular reporting for global and regional leadership, monitoring inventory levels and usage, and identifying revenue opportunities or risks. They work across dashboards and systems, and support offline analyses when needed. The ideal candidate brings experience in digital inventory and revenue management, preferably in streaming video products. They are detail-oriented, well-organized, commercially aware, and confident using data to support strategic decisions that drive business forward. This is an office-based role. 4 days working in the Hammersmith, London office with 1 day working from home (Monday or Friday). The Opportunity & Responsibilities: Form a key part of the Revenue & Yield Management function within the EMEA Ad Sales organisation Provide answers to complex inventory availability requests, including helping build sponsorship packages Analyse data to identify ad inventory/revenue impacting insights, trends, and patterns Assist in the optimisation of forecasting tools and systems, constantly exploring ways to improve processes and efficiencies Forecast sellable ad impressions at a network level and for specific inventory segments to assist Sales & Operations with media planning and adjustments to active campaigns, factoring in category/brand restrictions, content rules, age limitations, and user experience considerations (i.e. frequency capping) Provide guidance to campaign managers for reallocation options on under-pacing campaigns Assist in maintaining detailed pricing documentation (scatter, trading, premiums, discounts, added value, etc.) Design inventory reporting to monitor, regulate, and analyze supply & usage Generate revenue tracking reports and analysis, using a variety of systems, and distribute to local, regional, and global Sales & Finance leads Track granular revenue spend by advertiser, brand, category, agency/holdco, and DSP Ensure the integrity of Sales data across multiple systems Advocate for EMEA Sales needs with global Product & Technology teams Collaborate with global teams and act as a regional center of RYM excellence for other EMEA offices Maintain a comprehensive understanding of TWDC's global content, product, and advertising strategies & policies, and those of the industry (i.e. competitor offerings, content trends, industry regulations, etc.) The Experience We Require From You: 5+ years in the advertising sector, either publisher/broadcaster/agency side or in ad tech, focusing on inventory analytics and revenue management Highly competent in managing display and video ad inventory across websites, apps, and CTV environments, including both live and on-demand streaming Strong knowledge of digital ad sales strategy, process, transaction models, and ad systems/technologies Experience working in ad-servers (i.e. Google Ad Manager), inventory forecasting engines (i.e. YieldEx), and BI tools (i.e. Microstrategy) Expert level user of Microsoft Excel and comfortable working with visualization software Adept in financial modelling and analysis, with experience contributing to annual budgeting and long-term strategic planning Demonstrated experience in extracting actionable insights and developing business strategies from data General understanding of the digital media landscape, platforms, technologies, key players, & revenue streams Experience navigating the General Data Protection Regulation and similar advertising privacy requirements Strong network of contacts within ad sales, technology, and operations industries History of working with global stakeholders Proven success of collaboration, building consensus, and managing/delivering complex projects Comfortable representing company in external meetings and events Media or entertainment brand experience is beneficial, as is familiarity with processes and policies of a multinational corporation The Perks 25 days annual leave Private medical insurance & dental care Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing Excellent parental and guardian leave Employee Resource Groups - Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST. The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives. We will ensure that individuals with disabilities are provided the necessary accommodations to participate in the job application or interview process, to perform essential job functions, and to receive all benefits of employment. Please contact us to request accommodation.
Nov 16, 2025
Full time
Senior Analyst, Revenue & Yield Management EMEA The Disney Advertising portfolio covers world leading brands within The Walt Disney Company's entertainment segment and related film, television, and streaming businesses. This includes family favorites Disney, Pixar, Marvel, & Lucasfilm, general entertainment networks ABC, Star, & FX, sports leader ESPN, iconic factual brand National Geographic, and our flagship streaming product, Disney+. Within Disney Advertising EMEA, Business Operations serves as the core sales support group, ensuring strategic alignment and operational efficiency. Key functions include media planning & campaign management (Client Services), ad tech & vendor oversight (Automated Operations), and forecasting & reporting (Revenue & Yield Management). These teams define policies, build processes, enable capabilities, and manage daily workflows that support Sales success. The Revenue & Yield Management (RYM) team delivers critical inventory and revenue forecasting, reporting, and management, particularly for Disney+. They oversee planning tools & systems, ensuring Sales & Ops have access to necessary data and are entering campaign details accurately and timely. They sit at the heart of the Sales organization and collaborate closely with leadership, Operations, Finance, Trading, Analytics, and Strategy teams. They ensure consistency in reporting, alignment with financial goals, and clear visibility into Ad Sales performance across EMEA. In the pre-sale phase, the RYM Analyst supports media planners by optimizing our inventory forecasting system, answering complex availability requests, and maintaining detailed pricing documentation. They also help create, analyze, and iterate media packages that maximize yield, while meeting advertiser demand and aligning with business priorities. Post-sale, the RYM Analyst assists with revenue tracking and analysis to review performance and guide future strategy. This includes compiling and distributing regular reporting for global and regional leadership, monitoring inventory levels and usage, and identifying revenue opportunities or risks. They work across dashboards and systems, and support offline analyses when needed. The ideal candidate brings experience in digital inventory and revenue management, preferably in streaming video products. They are detail-oriented, well-organized, commercially aware, and confident using data to support strategic decisions that drive business forward. This is an office-based role. 4 days working in the Hammersmith, London office with 1 day working from home (Monday or Friday). The Opportunity & Responsibilities: Form a key part of the Revenue & Yield Management function within the EMEA Ad Sales organisation Provide answers to complex inventory availability requests, including helping build sponsorship packages Analyse data to identify ad inventory/revenue impacting insights, trends, and patterns Assist in the optimisation of forecasting tools and systems, constantly exploring ways to improve processes and efficiencies Forecast sellable ad impressions at a network level and for specific inventory segments to assist Sales & Operations with media planning and adjustments to active campaigns, factoring in category/brand restrictions, content rules, age limitations, and user experience considerations (i.e. frequency capping) Provide guidance to campaign managers for reallocation options on under-pacing campaigns Assist in maintaining detailed pricing documentation (scatter, trading, premiums, discounts, added value, etc.) Design inventory reporting to monitor, regulate, and analyze supply & usage Generate revenue tracking reports and analysis, using a variety of systems, and distribute to local, regional, and global Sales & Finance leads Track granular revenue spend by advertiser, brand, category, agency/holdco, and DSP Ensure the integrity of Sales data across multiple systems Advocate for EMEA Sales needs with global Product & Technology teams Collaborate with global teams and act as a regional center of RYM excellence for other EMEA offices Maintain a comprehensive understanding of TWDC's global content, product, and advertising strategies & policies, and those of the industry (i.e. competitor offerings, content trends, industry regulations, etc.) The Experience We Require From You: 5+ years in the advertising sector, either publisher/broadcaster/agency side or in ad tech, focusing on inventory analytics and revenue management Highly competent in managing display and video ad inventory across websites, apps, and CTV environments, including both live and on-demand streaming Strong knowledge of digital ad sales strategy, process, transaction models, and ad systems/technologies Experience working in ad-servers (i.e. Google Ad Manager), inventory forecasting engines (i.e. YieldEx), and BI tools (i.e. Microstrategy) Expert level user of Microsoft Excel and comfortable working with visualization software Adept in financial modelling and analysis, with experience contributing to annual budgeting and long-term strategic planning Demonstrated experience in extracting actionable insights and developing business strategies from data General understanding of the digital media landscape, platforms, technologies, key players, & revenue streams Experience navigating the General Data Protection Regulation and similar advertising privacy requirements Strong network of contacts within ad sales, technology, and operations industries History of working with global stakeholders Proven success of collaboration, building consensus, and managing/delivering complex projects Comfortable representing company in external meetings and events Media or entertainment brand experience is beneficial, as is familiarity with processes and policies of a multinational corporation The Perks 25 days annual leave Private medical insurance & dental care Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing Excellent parental and guardian leave Employee Resource Groups - Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST. The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives. We will ensure that individuals with disabilities are provided the necessary accommodations to participate in the job application or interview process, to perform essential job functions, and to receive all benefits of employment. Please contact us to request accommodation.
Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £2 billion. At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London and Manchester 25 days holiday per annum plus bank holidays and Christmas period Excellent learning and development opportunities Open plan office with collaborative working spaces, on-site gym, outdoor tiki bar, coffee bar, and lunch area Company wellbeing and social events Sports and social clubs Incentive trips Employee Assistance Programme Discounted private healthcare EV scheme and Ride to Work scheme Winners of an array of industry awards Great Place to Work Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Accounts Receivable Executive Reports to (POSITION): Accounts Receivable Manager Team: Accounts Receivable Department: Finance PURPOSE OF JOB: To ensure that the Accounts Receivable operation runs efficiently and to time each month. To continually work with relevant teams to improve the process, resolve Accounts queries and related issues. To provide a high level of internal & external support to Finance teams/customers by working cohesively with the Accounts Receivable team. KEY RESPONSIBILITIES: Process employee expenses Month end and year end reconciliation and reporting Customer account set up and management Order check and invoicing (PR lines, Finance orders, Irish Accounts etc ) Shared mailbox management Liaise with the Sales team for efficient orders processing Process credit card payments Working through customer credit limit reviews Work with Team Lead and Business analysts to improve systems and processes Involvement with rebates WIDER TEAM NETWORK Internal Accounts Payable, Invoices, Purchasing, CSP/Microsoft/Adobe operations QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Essential Other Requirements Good understanding of IT (specifically software) Interest in acquiring further knowledge to help progression within the role Desire to assist in the growth of the team Knowledge of Accounts processes Desirable Previous involvement with month-end processes Core Competencies & Skills Organised individual with excellent time management Accuracy and attention to detail essential Copes well under pressure and can meet deadlines Excellent verbal and written communication with customer service/facing skills essential Self-motivated and able to take responsibility Intermediate-level skills in use of Microsoft Office suite applications Tenacious and quick to learn Adaptable and forward thinking MEASURES & GOALS Month End Integration Ensuring tasks within month end are completed with quality-assurance in good time
Nov 16, 2025
Full time
Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £2 billion. At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London and Manchester 25 days holiday per annum plus bank holidays and Christmas period Excellent learning and development opportunities Open plan office with collaborative working spaces, on-site gym, outdoor tiki bar, coffee bar, and lunch area Company wellbeing and social events Sports and social clubs Incentive trips Employee Assistance Programme Discounted private healthcare EV scheme and Ride to Work scheme Winners of an array of industry awards Great Place to Work Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Accounts Receivable Executive Reports to (POSITION): Accounts Receivable Manager Team: Accounts Receivable Department: Finance PURPOSE OF JOB: To ensure that the Accounts Receivable operation runs efficiently and to time each month. To continually work with relevant teams to improve the process, resolve Accounts queries and related issues. To provide a high level of internal & external support to Finance teams/customers by working cohesively with the Accounts Receivable team. KEY RESPONSIBILITIES: Process employee expenses Month end and year end reconciliation and reporting Customer account set up and management Order check and invoicing (PR lines, Finance orders, Irish Accounts etc ) Shared mailbox management Liaise with the Sales team for efficient orders processing Process credit card payments Working through customer credit limit reviews Work with Team Lead and Business analysts to improve systems and processes Involvement with rebates WIDER TEAM NETWORK Internal Accounts Payable, Invoices, Purchasing, CSP/Microsoft/Adobe operations QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Essential Other Requirements Good understanding of IT (specifically software) Interest in acquiring further knowledge to help progression within the role Desire to assist in the growth of the team Knowledge of Accounts processes Desirable Previous involvement with month-end processes Core Competencies & Skills Organised individual with excellent time management Accuracy and attention to detail essential Copes well under pressure and can meet deadlines Excellent verbal and written communication with customer service/facing skills essential Self-motivated and able to take responsibility Intermediate-level skills in use of Microsoft Office suite applications Tenacious and quick to learn Adaptable and forward thinking MEASURES & GOALS Month End Integration Ensuring tasks within month end are completed with quality-assurance in good time
Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £2 billion. At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London and Manchester 25 days holiday per annum plus bank holidays and Christmas period Excellent learning and development opportunities Open plan office with collaborative working spaces, on-site gym, outdoor tiki bar, coffee bar, and lunch area Company wellbeing and social events Sports and social clubs Incentive trips Employee Assistance Programme Discounted private healthcare EV scheme and Ride to Work scheme Winners of an array of industry awards Great Place to Work Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Accounts Receivable Executive Reports to (POSITION): Accounts Receivable Manager Team: Accounts Receivable Department: Finance PURPOSE OF JOB: To ensure that the Accounts Receivable operation runs efficiently and to time each month. To continually work with relevant teams to improve the process, resolve Accounts queries and related issues. To provide a high level of internal & external support to Finance teams/customers by working cohesively with the Accounts Receivable team. KEY RESPONSIBILITIES: Process employee expenses Month end and year end reconciliation and reporting Customer account set up and management Order check and invoicing (PR lines, Finance orders, Irish Accounts etc ) Shared mailbox management Liaise with the Sales team for efficient orders processing Process credit card payments Working through customer credit limit reviews Work with Team Lead and Business analysts to improve systems and processes Involvement with rebates WIDER TEAM NETWORK Internal Accounts Payable, Invoices, Purchasing, CSP/Microsoft/Adobe operations QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Essential Other Requirements Good understanding of IT (specifically software) Interest in acquiring further knowledge to help progression within the role Desire to assist in the growth of the team Knowledge of Accounts processes Desirable Previous involvement with month-end processes Core Competencies & Skills Organised individual with excellent time management Accuracy and attention to detail essential Copes well under pressure and can meet deadlines Excellent verbal and written communication with customer service/facing skills essential Self-motivated and able to take responsibility Intermediate-level skills in use of Microsoft Office suite applications Tenacious and quick to learn Adaptable and forward thinking MEASURES & GOALS Month End Integration Ensuring tasks within month end are completed with quality-assurance in good time
Nov 16, 2025
Full time
Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £2 billion. At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London and Manchester 25 days holiday per annum plus bank holidays and Christmas period Excellent learning and development opportunities Open plan office with collaborative working spaces, on-site gym, outdoor tiki bar, coffee bar, and lunch area Company wellbeing and social events Sports and social clubs Incentive trips Employee Assistance Programme Discounted private healthcare EV scheme and Ride to Work scheme Winners of an array of industry awards Great Place to Work Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Accounts Receivable Executive Reports to (POSITION): Accounts Receivable Manager Team: Accounts Receivable Department: Finance PURPOSE OF JOB: To ensure that the Accounts Receivable operation runs efficiently and to time each month. To continually work with relevant teams to improve the process, resolve Accounts queries and related issues. To provide a high level of internal & external support to Finance teams/customers by working cohesively with the Accounts Receivable team. KEY RESPONSIBILITIES: Process employee expenses Month end and year end reconciliation and reporting Customer account set up and management Order check and invoicing (PR lines, Finance orders, Irish Accounts etc ) Shared mailbox management Liaise with the Sales team for efficient orders processing Process credit card payments Working through customer credit limit reviews Work with Team Lead and Business analysts to improve systems and processes Involvement with rebates WIDER TEAM NETWORK Internal Accounts Payable, Invoices, Purchasing, CSP/Microsoft/Adobe operations QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Essential Other Requirements Good understanding of IT (specifically software) Interest in acquiring further knowledge to help progression within the role Desire to assist in the growth of the team Knowledge of Accounts processes Desirable Previous involvement with month-end processes Core Competencies & Skills Organised individual with excellent time management Accuracy and attention to detail essential Copes well under pressure and can meet deadlines Excellent verbal and written communication with customer service/facing skills essential Self-motivated and able to take responsibility Intermediate-level skills in use of Microsoft Office suite applications Tenacious and quick to learn Adaptable and forward thinking MEASURES & GOALS Month End Integration Ensuring tasks within month end are completed with quality-assurance in good time
Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £2 billion. At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London and Manchester 25 days holiday per annum plus bank holidays and Christmas period Excellent learning and development opportunities Open plan office with collaborative working spaces, on-site gym, outdoor tiki bar, coffee bar, and lunch area Company wellbeing and social events Sports and social clubs Incentive trips Employee Assistance Programme Discounted private healthcare EV scheme and Ride to Work scheme Winners of an array of industry awards Great Place to Work Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Accounts Receivable Executive Reports to (POSITION): Accounts Receivable Manager Team: Accounts Receivable Department: Finance PURPOSE OF JOB: To ensure that the Accounts Receivable operation runs efficiently and to time each month. To continually work with relevant teams to improve the process, resolve Accounts queries and related issues. To provide a high level of internal & external support to Finance teams/customers by working cohesively with the Accounts Receivable team. KEY RESPONSIBILITIES: Process employee expenses Month end and year end reconciliation and reporting Customer account set up and management Order check and invoicing (PR lines, Finance orders, Irish Accounts etc ) Shared mailbox management Liaise with the Sales team for efficient orders processing Process credit card payments Working through customer credit limit reviews Work with Team Lead and Business analysts to improve systems and processes Involvement with rebates WIDER TEAM NETWORK Internal Accounts Payable, Invoices, Purchasing, CSP/Microsoft/Adobe operations QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Essential Other Requirements Good understanding of IT (specifically software) Interest in acquiring further knowledge to help progression within the role Desire to assist in the growth of the team Knowledge of Accounts processes Desirable Previous involvement with month-end processes Core Competencies & Skills Organised individual with excellent time management Accuracy and attention to detail essential Copes well under pressure and can meet deadlines Excellent verbal and written communication with customer service/facing skills essential Self-motivated and able to take responsibility Intermediate-level skills in use of Microsoft Office suite applications Tenacious and quick to learn Adaptable and forward thinking MEASURES & GOALS Month End Integration Ensuring tasks within month end are completed with quality-assurance in good time
Nov 16, 2025
Full time
Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £2 billion. At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London and Manchester 25 days holiday per annum plus bank holidays and Christmas period Excellent learning and development opportunities Open plan office with collaborative working spaces, on-site gym, outdoor tiki bar, coffee bar, and lunch area Company wellbeing and social events Sports and social clubs Incentive trips Employee Assistance Programme Discounted private healthcare EV scheme and Ride to Work scheme Winners of an array of industry awards Great Place to Work Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Accounts Receivable Executive Reports to (POSITION): Accounts Receivable Manager Team: Accounts Receivable Department: Finance PURPOSE OF JOB: To ensure that the Accounts Receivable operation runs efficiently and to time each month. To continually work with relevant teams to improve the process, resolve Accounts queries and related issues. To provide a high level of internal & external support to Finance teams/customers by working cohesively with the Accounts Receivable team. KEY RESPONSIBILITIES: Process employee expenses Month end and year end reconciliation and reporting Customer account set up and management Order check and invoicing (PR lines, Finance orders, Irish Accounts etc ) Shared mailbox management Liaise with the Sales team for efficient orders processing Process credit card payments Working through customer credit limit reviews Work with Team Lead and Business analysts to improve systems and processes Involvement with rebates WIDER TEAM NETWORK Internal Accounts Payable, Invoices, Purchasing, CSP/Microsoft/Adobe operations QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Essential Other Requirements Good understanding of IT (specifically software) Interest in acquiring further knowledge to help progression within the role Desire to assist in the growth of the team Knowledge of Accounts processes Desirable Previous involvement with month-end processes Core Competencies & Skills Organised individual with excellent time management Accuracy and attention to detail essential Copes well under pressure and can meet deadlines Excellent verbal and written communication with customer service/facing skills essential Self-motivated and able to take responsibility Intermediate-level skills in use of Microsoft Office suite applications Tenacious and quick to learn Adaptable and forward thinking MEASURES & GOALS Month End Integration Ensuring tasks within month end are completed with quality-assurance in good time
Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £2 billion. At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London and Manchester 25 days holiday per annum plus bank holidays and Christmas period Excellent learning and development opportunities Open plan office with collaborative working spaces, on-site gym, outdoor tiki bar, coffee bar, and lunch area Company wellbeing and social events Sports and social clubs Incentive trips Employee Assistance Programme Discounted private healthcare EV scheme and Ride to Work scheme Winners of an array of industry awards Great Place to Work Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Accounts Receivable Executive Reports to (POSITION): Accounts Receivable Manager Team: Accounts Receivable Department: Finance PURPOSE OF JOB: To ensure that the Accounts Receivable operation runs efficiently and to time each month. To continually work with relevant teams to improve the process, resolve Accounts queries and related issues. To provide a high level of internal & external support to Finance teams/customers by working cohesively with the Accounts Receivable team. KEY RESPONSIBILITIES: Process employee expenses Month end and year end reconciliation and reporting Customer account set up and management Order check and invoicing (PR lines, Finance orders, Irish Accounts etc ) Shared mailbox management Liaise with the Sales team for efficient orders processing Process credit card payments Working through customer credit limit reviews Work with Team Lead and Business analysts to improve systems and processes Involvement with rebates WIDER TEAM NETWORK Internal Accounts Payable, Invoices, Purchasing, CSP/Microsoft/Adobe operations QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Essential Other Requirements Good understanding of IT (specifically software) Interest in acquiring further knowledge to help progression within the role Desire to assist in the growth of the team Knowledge of Accounts processes Desirable Previous involvement with month-end processes Core Competencies & Skills Organised individual with excellent time management Accuracy and attention to detail essential Copes well under pressure and can meet deadlines Excellent verbal and written communication with customer service/facing skills essential Self-motivated and able to take responsibility Intermediate-level skills in use of Microsoft Office suite applications Tenacious and quick to learn Adaptable and forward thinking MEASURES & GOALS Month End Integration Ensuring tasks within month end are completed with quality-assurance in good time
Nov 16, 2025
Full time
Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £2 billion. At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London and Manchester 25 days holiday per annum plus bank holidays and Christmas period Excellent learning and development opportunities Open plan office with collaborative working spaces, on-site gym, outdoor tiki bar, coffee bar, and lunch area Company wellbeing and social events Sports and social clubs Incentive trips Employee Assistance Programme Discounted private healthcare EV scheme and Ride to Work scheme Winners of an array of industry awards Great Place to Work Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Accounts Receivable Executive Reports to (POSITION): Accounts Receivable Manager Team: Accounts Receivable Department: Finance PURPOSE OF JOB: To ensure that the Accounts Receivable operation runs efficiently and to time each month. To continually work with relevant teams to improve the process, resolve Accounts queries and related issues. To provide a high level of internal & external support to Finance teams/customers by working cohesively with the Accounts Receivable team. KEY RESPONSIBILITIES: Process employee expenses Month end and year end reconciliation and reporting Customer account set up and management Order check and invoicing (PR lines, Finance orders, Irish Accounts etc ) Shared mailbox management Liaise with the Sales team for efficient orders processing Process credit card payments Working through customer credit limit reviews Work with Team Lead and Business analysts to improve systems and processes Involvement with rebates WIDER TEAM NETWORK Internal Accounts Payable, Invoices, Purchasing, CSP/Microsoft/Adobe operations QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Essential Other Requirements Good understanding of IT (specifically software) Interest in acquiring further knowledge to help progression within the role Desire to assist in the growth of the team Knowledge of Accounts processes Desirable Previous involvement with month-end processes Core Competencies & Skills Organised individual with excellent time management Accuracy and attention to detail essential Copes well under pressure and can meet deadlines Excellent verbal and written communication with customer service/facing skills essential Self-motivated and able to take responsibility Intermediate-level skills in use of Microsoft Office suite applications Tenacious and quick to learn Adaptable and forward thinking MEASURES & GOALS Month End Integration Ensuring tasks within month end are completed with quality-assurance in good time
Are you ready to rethink your routine?We're looking for a Service Delivery Manager to join our focused and highly skilled internal Tech team. Reporting into our Head of Tech Enablement, you will owner and coordinate the day-to-day delivery of technology operations across the business. You will act as the critical liaison between business stakeholders, the offshore application management partner, and the internal End User Computing (EUC) team, with the primary goal of ensuring reliable, secure, and customer-focused IT services that uphold business continuity and efficiency. Please note, this role is based at our Head Office in Chelsea 4-5 days a week. Welcome to Trinny London! Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. Our Values We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration. The Role Your daily to-dos might look like this: Own and manage end-to-end IT service delivery, ensuring high levels of availability, performance, and user satisfaction, leading our End User Analysts to deliver first and second-line support to head office, retail, and field users. Oversee incident, problem, and change management processes - ensuring timely resolution, root cause analysis, and continuous improvement. Maintain and communicate service performance metrics (SLAs, KPIs, and trends) to business and technology leadership. Manage major incidents and coordinate cross-team resolution (internal and offshore). Collate and manage a service risk log and work with development partners to implement solutions and mitigations. Act as the primary operational contact for the offshore application management partner. Monitor and review partner performance against contractual SLAs and KPIs, driving accountability and service improvement. Participate in regular service review meetings and manage escalation paths. Work with procurement and the Head of Tech Enablement on renewal planning, performance reviews and commercial negotiations. Oversee endpoint management, device lifecycle, and user access processes. Drive user experience and service desk improvements: process, tooling, onboarding/offboarding efficiency, and proactive maintenance practices. Ensure compliance with security, patching, and backup standards. Maintain the IT service management framework (e.g., ITIL-aligned processes). Identify opportunities for automation, AI/analytics-based insight, and process efficiency within service operations. Develop and maintain service documentation, CMDB accuracy, and knowledge base articles. Act as the key contact for business stakeholders on operational technology matters and End User Compute education / upskilling. Communicate service performance, risks, and planned improvements in clear, business-friendly language. Manage user communications around service changes, outages, and improvements. These skills will help you go far in this role: Proven experience as a Service Delivery Manager or equivalent IT operations role, ideally within a multi-channel retail or consumer brand environment (beneficial to have familiarity with eCommerce, ERP, and CRM systems) Strong understanding of ITIL or similar service management frameworks Experience managing offshore or third-party support providers Customer-focused and pragmatic problem solver Calm under pressure, able to manage competing priorities Collaborative, with a continuous improvement mindset Empathetic leader who develops and supports their team Able to translate technical issues into business language Hands on experience in end user support environments (e.g., Google Workplace, Windows 10/11, endpoint management) Excellent communication, stakeholder management, and vendor relationship skills, experience of vendor selection, management and contract negotiation is a bonus. Strong analytical and reporting skills for service metrics and performance trends Exposure to automation, AI, or digital service improvement tools ITIL v4 certification or similar is a bonus We love to hear from anybody interested in Trinny London! Although it's useful to have the skills listed above, we're always eager to hear from ambitious people looking for their next challenge. Benefits Flexible working, with core working hours however you will be the primary out of hours contact for any priority 1 service issues. 25 days holiday (we're also partial to a handful of spontaneous and well earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays) Welcome to Trinny London Starter Stack and swag Your Beauty Wallet: You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash (including dental, optical & audiological care) An annual personal training and development budget Enhanced family friendly packages Pension scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal Opportunities We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Nov 15, 2025
Full time
Are you ready to rethink your routine?We're looking for a Service Delivery Manager to join our focused and highly skilled internal Tech team. Reporting into our Head of Tech Enablement, you will owner and coordinate the day-to-day delivery of technology operations across the business. You will act as the critical liaison between business stakeholders, the offshore application management partner, and the internal End User Computing (EUC) team, with the primary goal of ensuring reliable, secure, and customer-focused IT services that uphold business continuity and efficiency. Please note, this role is based at our Head Office in Chelsea 4-5 days a week. Welcome to Trinny London! Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. Our Values We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration. The Role Your daily to-dos might look like this: Own and manage end-to-end IT service delivery, ensuring high levels of availability, performance, and user satisfaction, leading our End User Analysts to deliver first and second-line support to head office, retail, and field users. Oversee incident, problem, and change management processes - ensuring timely resolution, root cause analysis, and continuous improvement. Maintain and communicate service performance metrics (SLAs, KPIs, and trends) to business and technology leadership. Manage major incidents and coordinate cross-team resolution (internal and offshore). Collate and manage a service risk log and work with development partners to implement solutions and mitigations. Act as the primary operational contact for the offshore application management partner. Monitor and review partner performance against contractual SLAs and KPIs, driving accountability and service improvement. Participate in regular service review meetings and manage escalation paths. Work with procurement and the Head of Tech Enablement on renewal planning, performance reviews and commercial negotiations. Oversee endpoint management, device lifecycle, and user access processes. Drive user experience and service desk improvements: process, tooling, onboarding/offboarding efficiency, and proactive maintenance practices. Ensure compliance with security, patching, and backup standards. Maintain the IT service management framework (e.g., ITIL-aligned processes). Identify opportunities for automation, AI/analytics-based insight, and process efficiency within service operations. Develop and maintain service documentation, CMDB accuracy, and knowledge base articles. Act as the key contact for business stakeholders on operational technology matters and End User Compute education / upskilling. Communicate service performance, risks, and planned improvements in clear, business-friendly language. Manage user communications around service changes, outages, and improvements. These skills will help you go far in this role: Proven experience as a Service Delivery Manager or equivalent IT operations role, ideally within a multi-channel retail or consumer brand environment (beneficial to have familiarity with eCommerce, ERP, and CRM systems) Strong understanding of ITIL or similar service management frameworks Experience managing offshore or third-party support providers Customer-focused and pragmatic problem solver Calm under pressure, able to manage competing priorities Collaborative, with a continuous improvement mindset Empathetic leader who develops and supports their team Able to translate technical issues into business language Hands on experience in end user support environments (e.g., Google Workplace, Windows 10/11, endpoint management) Excellent communication, stakeholder management, and vendor relationship skills, experience of vendor selection, management and contract negotiation is a bonus. Strong analytical and reporting skills for service metrics and performance trends Exposure to automation, AI, or digital service improvement tools ITIL v4 certification or similar is a bonus We love to hear from anybody interested in Trinny London! Although it's useful to have the skills listed above, we're always eager to hear from ambitious people looking for their next challenge. Benefits Flexible working, with core working hours however you will be the primary out of hours contact for any priority 1 service issues. 25 days holiday (we're also partial to a handful of spontaneous and well earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays) Welcome to Trinny London Starter Stack and swag Your Beauty Wallet: You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash (including dental, optical & audiological care) An annual personal training and development budget Enhanced family friendly packages Pension scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal Opportunities We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Base Location Flexible Scotland We're proud to offer a Flexible First approach to work, and this role is no exception. We will, however, need your base 'home' location to be one of our SSEN offices or depots in either Perth, Inverness, or Aberdeen. Salary £42,600 - £64,000 + performance related bonus + car/car allowance + a range of benefits to support your finances, wellbeing and family. Working Pattern Permanent Full Time Flexible First options available The role SSEN Transmission are looking for an Asset Information & Systems - Building Information Modelling (BIM) Manager. You'll manage digital data and information management for our energy projects in Scotland, from development through to handover. This includes developing BIM information requirements (BS EN ISO 19650), validating processes, and managing asset data. You will Support legal and commercial teams in preparing contracts and developing PQQ's for digital implementation and information management on behalf of Asset Management. Review and assess Exchange & Information Requirements (EIRs) in line with industry standards, internal governance, and ongoing development. This includes the project specific BIM Execution Plan (BEP) and other supporting information for departments like IT and GIS. Take direct control on all asset specific digital and BIM information. This involves guiding internal departments, problem solving technical and information management queries, and managing data from various software, systems, and technologies. Manage and support BIM Coordinators in performing model interrogation, coordination, federation, and clash detection processes between package contractors to identify design related issues and facilitate decision making. Support Asset Information & Compliance Analysts (AICAs) in setting up and managing asset spaces within the Common Data Environment (CDE), in line with BS EN ISO 19650 processes and business specific requirements. You have Extensive experience as a BIM or Information Manager on major infrastructure projects or as a Lead BIM Coordinator. Experience with Autodesk Construction Cloud (ACC) however, knowledge in other typical Common Data Environment's (CDE) are also welcomed. Extensive experience in Computer Aided Design (CAD) and modelling preferably for energy or linear and vertical infrastructure projects, such as Converter Stations, Substations, Overhead Lines, Cables. Experience in 2D and 3D CAD, e.g. AutoCAD, Revit, Civil 3D, Navisworks and other modelling authoring or coordination tools linked to the previously mentioned software packages. About SSE SSE has a bold ambition - to be a leading energy company in a net zero world. We're investing around £10 million a day in home grown energy to help power a cleaner, more secure future. Our investment will see us build the world's largest offshore wind farm and transform the grid to deliver greener electricity to millions. SSEN Transmission owns and operates the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all - we're upgrading the grid to deliver cleaner, home grown energy for the future and building a network for net zero to create secure power for generations to come. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact Andy on / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
Nov 15, 2025
Full time
Base Location Flexible Scotland We're proud to offer a Flexible First approach to work, and this role is no exception. We will, however, need your base 'home' location to be one of our SSEN offices or depots in either Perth, Inverness, or Aberdeen. Salary £42,600 - £64,000 + performance related bonus + car/car allowance + a range of benefits to support your finances, wellbeing and family. Working Pattern Permanent Full Time Flexible First options available The role SSEN Transmission are looking for an Asset Information & Systems - Building Information Modelling (BIM) Manager. You'll manage digital data and information management for our energy projects in Scotland, from development through to handover. This includes developing BIM information requirements (BS EN ISO 19650), validating processes, and managing asset data. You will Support legal and commercial teams in preparing contracts and developing PQQ's for digital implementation and information management on behalf of Asset Management. Review and assess Exchange & Information Requirements (EIRs) in line with industry standards, internal governance, and ongoing development. This includes the project specific BIM Execution Plan (BEP) and other supporting information for departments like IT and GIS. Take direct control on all asset specific digital and BIM information. This involves guiding internal departments, problem solving technical and information management queries, and managing data from various software, systems, and technologies. Manage and support BIM Coordinators in performing model interrogation, coordination, federation, and clash detection processes between package contractors to identify design related issues and facilitate decision making. Support Asset Information & Compliance Analysts (AICAs) in setting up and managing asset spaces within the Common Data Environment (CDE), in line with BS EN ISO 19650 processes and business specific requirements. You have Extensive experience as a BIM or Information Manager on major infrastructure projects or as a Lead BIM Coordinator. Experience with Autodesk Construction Cloud (ACC) however, knowledge in other typical Common Data Environment's (CDE) are also welcomed. Extensive experience in Computer Aided Design (CAD) and modelling preferably for energy or linear and vertical infrastructure projects, such as Converter Stations, Substations, Overhead Lines, Cables. Experience in 2D and 3D CAD, e.g. AutoCAD, Revit, Civil 3D, Navisworks and other modelling authoring or coordination tools linked to the previously mentioned software packages. About SSE SSE has a bold ambition - to be a leading energy company in a net zero world. We're investing around £10 million a day in home grown energy to help power a cleaner, more secure future. Our investment will see us build the world's largest offshore wind farm and transform the grid to deliver greener electricity to millions. SSEN Transmission owns and operates the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all - we're upgrading the grid to deliver cleaner, home grown energy for the future and building a network for net zero to create secure power for generations to come. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact Andy on / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
Base Location Flexible Scotland We're proud to offer a Flexible First approach to work, and this role is no exception. We will, however, need your base 'home' location to be one of our SSEN offices or depots in either Perth, Inverness, or Aberdeen. Salary £42,600 - £64,000 + performance related bonus + car/car allowance + a range of benefits to support your finances, wellbeing and family. Working Pattern Permanent Full Time Flexible First options available The role SSEN Transmission are looking for an Asset Information & Systems - Building Information Modelling (BIM) Manager. You'll manage digital data and information management for our energy projects in Scotland, from development through to handover. This includes developing BIM information requirements (BS EN ISO 19650), validating processes, and managing asset data. You will Support legal and commercial teams in preparing contracts and developing PQQ's for digital implementation and information management on behalf of Asset Management. Review and assess Exchange & Information Requirements (EIRs) in line with industry standards, internal governance, and ongoing development. This includes the project specific BIM Execution Plan (BEP) and other supporting information for departments like IT and GIS. Take direct control on all asset specific digital and BIM information. This involves guiding internal departments, problem solving technical and information management queries, and managing data from various software, systems, and technologies. Manage and support BIM Coordinators in performing model interrogation, coordination, federation, and clash detection processes between package contractors to identify design related issues and facilitate decision making. Support Asset Information & Compliance Analysts (AICAs) in setting up and managing asset spaces within the Common Data Environment (CDE), in line with BS EN ISO 19650 processes and business specific requirements. You have Extensive experience as a BIM or Information Manager on major infrastructure projects or as a Lead BIM Coordinator. Experience with Autodesk Construction Cloud (ACC) however, knowledge in other typical Common Data Environment's (CDE) are also welcomed. Extensive experience in Computer Aided Design (CAD) and modelling preferably for energy or linear and vertical infrastructure projects, such as Converter Stations, Substations, Overhead Lines, Cables. Experience in 2D and 3D CAD, e.g. AutoCAD, Revit, Civil 3D, Navisworks and other modelling authoring or coordination tools linked to the previously mentioned software packages. About SSE SSE has a bold ambition - to be a leading energy company in a net zero world. We're investing around £10 million a day in home grown energy to help power a cleaner, more secure future. Our investment will see us build the world's largest offshore wind farm and transform the grid to deliver greener electricity to millions. SSEN Transmission owns and operates the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all - we're upgrading the grid to deliver cleaner, home grown energy for the future and building a network for net zero to create secure power for generations to come. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact Andy on / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
Nov 15, 2025
Full time
Base Location Flexible Scotland We're proud to offer a Flexible First approach to work, and this role is no exception. We will, however, need your base 'home' location to be one of our SSEN offices or depots in either Perth, Inverness, or Aberdeen. Salary £42,600 - £64,000 + performance related bonus + car/car allowance + a range of benefits to support your finances, wellbeing and family. Working Pattern Permanent Full Time Flexible First options available The role SSEN Transmission are looking for an Asset Information & Systems - Building Information Modelling (BIM) Manager. You'll manage digital data and information management for our energy projects in Scotland, from development through to handover. This includes developing BIM information requirements (BS EN ISO 19650), validating processes, and managing asset data. You will Support legal and commercial teams in preparing contracts and developing PQQ's for digital implementation and information management on behalf of Asset Management. Review and assess Exchange & Information Requirements (EIRs) in line with industry standards, internal governance, and ongoing development. This includes the project specific BIM Execution Plan (BEP) and other supporting information for departments like IT and GIS. Take direct control on all asset specific digital and BIM information. This involves guiding internal departments, problem solving technical and information management queries, and managing data from various software, systems, and technologies. Manage and support BIM Coordinators in performing model interrogation, coordination, federation, and clash detection processes between package contractors to identify design related issues and facilitate decision making. Support Asset Information & Compliance Analysts (AICAs) in setting up and managing asset spaces within the Common Data Environment (CDE), in line with BS EN ISO 19650 processes and business specific requirements. You have Extensive experience as a BIM or Information Manager on major infrastructure projects or as a Lead BIM Coordinator. Experience with Autodesk Construction Cloud (ACC) however, knowledge in other typical Common Data Environment's (CDE) are also welcomed. Extensive experience in Computer Aided Design (CAD) and modelling preferably for energy or linear and vertical infrastructure projects, such as Converter Stations, Substations, Overhead Lines, Cables. Experience in 2D and 3D CAD, e.g. AutoCAD, Revit, Civil 3D, Navisworks and other modelling authoring or coordination tools linked to the previously mentioned software packages. About SSE SSE has a bold ambition - to be a leading energy company in a net zero world. We're investing around £10 million a day in home grown energy to help power a cleaner, more secure future. Our investment will see us build the world's largest offshore wind farm and transform the grid to deliver greener electricity to millions. SSEN Transmission owns and operates the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all - we're upgrading the grid to deliver cleaner, home grown energy for the future and building a network for net zero to create secure power for generations to come. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact Andy on / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
What you will do: Provide first and second line support to the teams across our organisation using ITIL (IT Infrastructure Library) incident management methodologies in FreshService ITSM (IT Service Management) tool. Be the first point of contact for support tickets, triaging as appropriate, coordinating 3rd line problems with Developers, Business Analysts, and third parties to ensure issue are resolved or escalated in a timely fashion. Lead and provide support for our Azure infrastructure estate ensuring its performance and security exceeds our business defined Non-Functional Requirements. Be the organisations champion for Azure best practice, ensuring that continuous improvement of our Azure Estate is a fundamental part of the role. Support and assist the wider IT team in day-to-day operations, sharing knowledge and skills as required. Maintain our Windows desktop estate and onsite physical infrastructure including VPN (Virtual Private Network) configuration. Design and take ownership of monitoring tools including Azure Sentinel, incorporating our Azure BCDR (Business Continuity Disaster Recovery). Oversee system security including Azure RBAC (Role based access control), PIM (Privileged Identity Management) & PAM (Privileged Access Management), Microsoft 365 security investigations and mitigations and access reviews. Administer systems including Azure, Microsoft 365, ERP (Enterprise Resource Planning), CloudFlare and others ensuring appropriate backup and security is in place. Keep up to date on existing and emerging technologies. Act as Change Manager alongside the IT operations manager, ensuring the process is fit for purpose and adhered to by the IT team and wider organisation using digital services. Our values and behaviours Our values and behaviours set out how we work. Everyone is expected to behave in a respectful and inclusive way. Behaviours Leading the way Working as one team Being a business Focusing on people, including those with lived experience of social work and registered social workers Embracing change Respecting each other Values Providing a framework for work relationships and how we treat each other Providing a framework for customer service Providing a framework for achieving our vision and increasing the effectiveness of our organisation Creating an environment that promotes job satisfaction and emotional safety Microsoft and or Azure Fundamentals - but not essential
Nov 15, 2025
Full time
What you will do: Provide first and second line support to the teams across our organisation using ITIL (IT Infrastructure Library) incident management methodologies in FreshService ITSM (IT Service Management) tool. Be the first point of contact for support tickets, triaging as appropriate, coordinating 3rd line problems with Developers, Business Analysts, and third parties to ensure issue are resolved or escalated in a timely fashion. Lead and provide support for our Azure infrastructure estate ensuring its performance and security exceeds our business defined Non-Functional Requirements. Be the organisations champion for Azure best practice, ensuring that continuous improvement of our Azure Estate is a fundamental part of the role. Support and assist the wider IT team in day-to-day operations, sharing knowledge and skills as required. Maintain our Windows desktop estate and onsite physical infrastructure including VPN (Virtual Private Network) configuration. Design and take ownership of monitoring tools including Azure Sentinel, incorporating our Azure BCDR (Business Continuity Disaster Recovery). Oversee system security including Azure RBAC (Role based access control), PIM (Privileged Identity Management) & PAM (Privileged Access Management), Microsoft 365 security investigations and mitigations and access reviews. Administer systems including Azure, Microsoft 365, ERP (Enterprise Resource Planning), CloudFlare and others ensuring appropriate backup and security is in place. Keep up to date on existing and emerging technologies. Act as Change Manager alongside the IT operations manager, ensuring the process is fit for purpose and adhered to by the IT team and wider organisation using digital services. Our values and behaviours Our values and behaviours set out how we work. Everyone is expected to behave in a respectful and inclusive way. Behaviours Leading the way Working as one team Being a business Focusing on people, including those with lived experience of social work and registered social workers Embracing change Respecting each other Values Providing a framework for work relationships and how we treat each other Providing a framework for customer service Providing a framework for achieving our vision and increasing the effectiveness of our organisation Creating an environment that promotes job satisfaction and emotional safety Microsoft and or Azure Fundamentals - but not essential
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Staff Software Engineer- (Optimizely Analytics, Backend) At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution. We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech. At our core, we believe work is about more than just numbers it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued. Join us and become part of a company that's empowering people to unlock their digital potential! To get a sneak peek into our culture, find us on Optimizely Analytics is the industry leading warehouse native analytics platform. We are used by Canva, Grammarly, Alaska Airlines, and many more to unlock data-driven decisions for experiment analysis, product analytics, sales analytics and beyond. You will work in a small, nimble team. Our team prides itself on shipping with speed and having our engineers be make product and design decisions with ownership and autonomy. As the newest addition to the Optimizely product portfolio, with a rapidly growing customer base there is tremendous opportunity to work on exciting and impact areas of the product. Job Responsibilities As a Staff Software Engineer, you will be a technical leader responsible for shaping the foundation of Optimizely Analytics' backend systems and scaling them to meet the needs of our rapidly growing customer base. You will: Design and evolve the architecture of highly scalable, reliable, and secure distributed systems. Drive technical excellence across the engineering organization by setting standards for code quality, system design, observability, and operational best practices. Collaborate closely with Product, UX, and Application Engineering teams to deliver impactful features while ensuring architectural soundness and scalability. Mentor and guide senior and mid-level engineers, fostering technical growth and elevating the overall team's capabilities. Anticipate and address complex system challenges such as performance optimization, fault tolerance, and data-intensive workloads. Influence product direction, leveraging deep technical insight to shape road Knowledge and Experience Bachelor's degree in Computer Science, or equivalent practical experience. 8+ years of software development experience with strong foundations in data structures, algorithms, and distributed systems. 5+ years of backend experience building, deploying, and operating large-scale distributed systems in production. Deep expertise in system design, API design, scalability, and performance tuning. Proficiency in at least one modern backend programming language (Java preferred). Hands-on experience with cloud-native architectures, containerization, orchestration, and CI/CD pipelines. We Would Love to See Prior experience as a technical lead or staff engineer, driving large cross-functional initiatives to completion. Experience building enterprise-grade backend infrastructure that handles high-volume, low-latency workloads. Proven ability to influence architecture and technical strategy across multiple teams. A track record of mentoring engineers and scaling engineering organizations. Passion for working in fast-paced environments where you wear multiple hats and influence both product and technology. Education Bachelor's Degree (Computer Science or engineering preferred) or equivalent work experience Displaying Technical Expertise Communicating Effectively Solving Complex Problems Demonstrating Initiative Delivering High Quality Work Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Nov 15, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Staff Software Engineer- (Optimizely Analytics, Backend) At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution. We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech. At our core, we believe work is about more than just numbers it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued. Join us and become part of a company that's empowering people to unlock their digital potential! To get a sneak peek into our culture, find us on Optimizely Analytics is the industry leading warehouse native analytics platform. We are used by Canva, Grammarly, Alaska Airlines, and many more to unlock data-driven decisions for experiment analysis, product analytics, sales analytics and beyond. You will work in a small, nimble team. Our team prides itself on shipping with speed and having our engineers be make product and design decisions with ownership and autonomy. As the newest addition to the Optimizely product portfolio, with a rapidly growing customer base there is tremendous opportunity to work on exciting and impact areas of the product. Job Responsibilities As a Staff Software Engineer, you will be a technical leader responsible for shaping the foundation of Optimizely Analytics' backend systems and scaling them to meet the needs of our rapidly growing customer base. You will: Design and evolve the architecture of highly scalable, reliable, and secure distributed systems. Drive technical excellence across the engineering organization by setting standards for code quality, system design, observability, and operational best practices. Collaborate closely with Product, UX, and Application Engineering teams to deliver impactful features while ensuring architectural soundness and scalability. Mentor and guide senior and mid-level engineers, fostering technical growth and elevating the overall team's capabilities. Anticipate and address complex system challenges such as performance optimization, fault tolerance, and data-intensive workloads. Influence product direction, leveraging deep technical insight to shape road Knowledge and Experience Bachelor's degree in Computer Science, or equivalent practical experience. 8+ years of software development experience with strong foundations in data structures, algorithms, and distributed systems. 5+ years of backend experience building, deploying, and operating large-scale distributed systems in production. Deep expertise in system design, API design, scalability, and performance tuning. Proficiency in at least one modern backend programming language (Java preferred). Hands-on experience with cloud-native architectures, containerization, orchestration, and CI/CD pipelines. We Would Love to See Prior experience as a technical lead or staff engineer, driving large cross-functional initiatives to completion. Experience building enterprise-grade backend infrastructure that handles high-volume, low-latency workloads. Proven ability to influence architecture and technical strategy across multiple teams. A track record of mentoring engineers and scaling engineering organizations. Passion for working in fast-paced environments where you wear multiple hats and influence both product and technology. Education Bachelor's Degree (Computer Science or engineering preferred) or equivalent work experience Displaying Technical Expertise Communicating Effectively Solving Complex Problems Demonstrating Initiative Delivering High Quality Work Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
