Content Specialist Contract: 6 Months (Outside IR35) Rate: £300-£350 per day Commitment: Part-time (2-3 days per week) Location: Remote/Hybrid (UK-based) We're looking for an experienced Content Specialist to support the delivery of high-quality visual design, digital content and paid media campaigns for a globally recognised organisation operating in the education and social impact sector. This is an excellent opportunity for a creative and digitally savvy marketing professional who enjoys working across a variety of projects - from designing campaign assets and social media content to delivering paid digital campaigns and creating compelling stories that showcase impact. Working as part of a collaborative international team, you'll help produce engaging, brand-aligned content that supports global programmes, events and communications, while providing flexible support for fast-turnaround creative projects. What You'll Be Doing Design high-quality graphics and digital assets for campaigns, social media, presentations and programme communications. Create engaging multimedia content, including infographics, social media graphics, branded materials and short-form video content. Develop and manage digital content calendars aligned with marketing and organisational priorities. Produce social media toolkits and campaign assets for use across multiple countries and regions. Deliver paid digital campaigns across platforms including LinkedIn and Meta, including audience targeting, optimisation and performance monitoring. Monitor campaign performance, analyse digital metrics and provide recommendations to improve engagement and reach. Support storytelling initiatives that showcase programme impact through engaging, human-centred content. About You Strong experience in graphic design and digital content creation. Proficiency in Adobe Creative Suite (Photoshop, Illustrator and InDesign), Canva and other digital design tools. Experience managing paid digital advertising campaigns across LinkedIn and Meta. Excellent copywriting skills with the ability to produce engaging digital content and social media captions. Experience monitoring campaign performance and interpreting digital analytics to optimise results. Strong organisational skills and the ability to manage multiple projects simultaneously. What's on Offer 6-month contract Outside IR35 £300-£350 per day Part-time commitment (2-3 days per week) Opportunity to contribute to meaningful global education and social impact initiatives Flexible, collaborative working environment
Sep 21, 2026
Full time
Content Specialist Contract: 6 Months (Outside IR35) Rate: £300-£350 per day Commitment: Part-time (2-3 days per week) Location: Remote/Hybrid (UK-based) We're looking for an experienced Content Specialist to support the delivery of high-quality visual design, digital content and paid media campaigns for a globally recognised organisation operating in the education and social impact sector. This is an excellent opportunity for a creative and digitally savvy marketing professional who enjoys working across a variety of projects - from designing campaign assets and social media content to delivering paid digital campaigns and creating compelling stories that showcase impact. Working as part of a collaborative international team, you'll help produce engaging, brand-aligned content that supports global programmes, events and communications, while providing flexible support for fast-turnaround creative projects. What You'll Be Doing Design high-quality graphics and digital assets for campaigns, social media, presentations and programme communications. Create engaging multimedia content, including infographics, social media graphics, branded materials and short-form video content. Develop and manage digital content calendars aligned with marketing and organisational priorities. Produce social media toolkits and campaign assets for use across multiple countries and regions. Deliver paid digital campaigns across platforms including LinkedIn and Meta, including audience targeting, optimisation and performance monitoring. Monitor campaign performance, analyse digital metrics and provide recommendations to improve engagement and reach. Support storytelling initiatives that showcase programme impact through engaging, human-centred content. About You Strong experience in graphic design and digital content creation. Proficiency in Adobe Creative Suite (Photoshop, Illustrator and InDesign), Canva and other digital design tools. Experience managing paid digital advertising campaigns across LinkedIn and Meta. Excellent copywriting skills with the ability to produce engaging digital content and social media captions. Experience monitoring campaign performance and interpreting digital analytics to optimise results. Strong organisational skills and the ability to manage multiple projects simultaneously. What's on Offer 6-month contract Outside IR35 £300-£350 per day Part-time commitment (2-3 days per week) Opportunity to contribute to meaningful global education and social impact initiatives Flexible, collaborative working environment
Location Bristol Regional Centre - 3 Glass Wharf Newcastle Upon Tyne - Benton Park View Worthing - Teville Gate House Leeds Regional Centre - Wellington Place Stratford Regional Centre - Westfield Avenue Telford - Plaza 1 and 2 Please note that due to workforce controls, Stratford and Newcastle are only available to existing HMRC staff in these locations. HMRC staff based in Reading can also apply to move to Stratford in line with Migration path. HMRC staff based in 100PS can also apply to move to Stratford. About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Shape the Future of HMRC's Technology Platforms. The Chief Engineering and Platform Office (CEPO) are leading HMRC's technology transformation - simplifying systems, modernising IT delivery, and creating a future-ready digital landscape. Our mission is to reduce complexity by consolidating applications and adopting scalable, service-based solutions from trusted commercial partners. CEPO ensures HMRC's business groups, products, and services are supported by robust, secure, and innovative infrastructure. We set the direction, lead governance, and guarantee that every live service meets the highest standards - enabling efficient, reliable, and user-focused digital experiences for millions of customers. About the Teams Successful candidates will join one of three specialist teams within CEPO: Enterprise Cloud Services (ECS) - ECS delivers secure, scalable cloud platforms that underpin HMRC's digital services. With a broad customer base and diverse requirements, ECS provides foundational infrastructure that enables other teams, including EIS, to build and innovate. Enterprise Integration Services (EIS) - EIS ensures seamless connectivity and data flow across HMRC's systems. Acting as a consumer of ECS, EIS plays a critical role in driving integration standards and enabling interoperability across platforms. Contact Engagement Platform (CEP) - Build and run the core platforms that underpin HMRC's customer facing digital services. Further, CEP sets engineering standards and drives platform excellence across HMRC, ensuring consistency, resilience, and innovation in every solution we deliver. Job description As a Lead Infrastructure Engineer, you will manage infrastructure services and lead teams to design, build, and support complex infrastructure solutions. You will oversee programmes and projects, ensuring alignment with organisational strategy and operational integrity. This role requires expert-level technical knowledge, leadership skills, and the ability to anticipate future technological trends. Person specification We seek a strategic leader with deep technical expertise and hands-on experience managing large-scale cloud infrastructure projects. You will lead by example in delivering code in critical projects to a high standard. You will also bring excellent communication skills and an ability to influence at senior levels, alongside a strong understanding of modern development standards and security practices. You will provide technical leadership, manage third-party suppliers, and ensure systems integration standards are applied effectively. Other responsibilities include defining strategic roadmaps, managing resources, driving continuous improvement, and embedding security controls into all solutions. You will lead others in applying modern development standards and troubleshoot complex technical issues across multiple technology domains. Key Responsibilities Lead the design, implementation, and administration of complex Cloud infrastructure solutions and services. Establish standards and procedures for systems integration across the service lifecycle. Define and maintain strategic technology roadmaps for infrastructure services. Interact with, read, and write code to support automation and baseline repair activities. Design solutions with embedded security controls to mitigate security threats. Establish standards and procedures for systems integration across the service lifecycle. Manage planning and coordination of system and acceptance tests, including functional and non-functional specifications. Troubleshoot and resolve complex technical issues using lateral thinking across computing, storage, networking, and software. Lead teams in applying modern development standards and best practices. Mentor and guide infrastructure teams to deliver high-quality outcomes and continuous improvement. Essential Criteria Expert knowledge of IT infrastructure and ability to lead teams in secure by design implementations. Ability to identify and apply modern development standards and lead others in applying them. Experience establishing standards and procedures for systems integration. Proven leadership and mentoring skills with a focus on continuous improvement. An ability to read and write code and perform basic remediation activities. Experience managing system and acceptance test planning and providing authoritative advice.
Sep 21, 2026
Full time
Location Bristol Regional Centre - 3 Glass Wharf Newcastle Upon Tyne - Benton Park View Worthing - Teville Gate House Leeds Regional Centre - Wellington Place Stratford Regional Centre - Westfield Avenue Telford - Plaza 1 and 2 Please note that due to workforce controls, Stratford and Newcastle are only available to existing HMRC staff in these locations. HMRC staff based in Reading can also apply to move to Stratford in line with Migration path. HMRC staff based in 100PS can also apply to move to Stratford. About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Shape the Future of HMRC's Technology Platforms. The Chief Engineering and Platform Office (CEPO) are leading HMRC's technology transformation - simplifying systems, modernising IT delivery, and creating a future-ready digital landscape. Our mission is to reduce complexity by consolidating applications and adopting scalable, service-based solutions from trusted commercial partners. CEPO ensures HMRC's business groups, products, and services are supported by robust, secure, and innovative infrastructure. We set the direction, lead governance, and guarantee that every live service meets the highest standards - enabling efficient, reliable, and user-focused digital experiences for millions of customers. About the Teams Successful candidates will join one of three specialist teams within CEPO: Enterprise Cloud Services (ECS) - ECS delivers secure, scalable cloud platforms that underpin HMRC's digital services. With a broad customer base and diverse requirements, ECS provides foundational infrastructure that enables other teams, including EIS, to build and innovate. Enterprise Integration Services (EIS) - EIS ensures seamless connectivity and data flow across HMRC's systems. Acting as a consumer of ECS, EIS plays a critical role in driving integration standards and enabling interoperability across platforms. Contact Engagement Platform (CEP) - Build and run the core platforms that underpin HMRC's customer facing digital services. Further, CEP sets engineering standards and drives platform excellence across HMRC, ensuring consistency, resilience, and innovation in every solution we deliver. Job description As a Lead Infrastructure Engineer, you will manage infrastructure services and lead teams to design, build, and support complex infrastructure solutions. You will oversee programmes and projects, ensuring alignment with organisational strategy and operational integrity. This role requires expert-level technical knowledge, leadership skills, and the ability to anticipate future technological trends. Person specification We seek a strategic leader with deep technical expertise and hands-on experience managing large-scale cloud infrastructure projects. You will lead by example in delivering code in critical projects to a high standard. You will also bring excellent communication skills and an ability to influence at senior levels, alongside a strong understanding of modern development standards and security practices. You will provide technical leadership, manage third-party suppliers, and ensure systems integration standards are applied effectively. Other responsibilities include defining strategic roadmaps, managing resources, driving continuous improvement, and embedding security controls into all solutions. You will lead others in applying modern development standards and troubleshoot complex technical issues across multiple technology domains. Key Responsibilities Lead the design, implementation, and administration of complex Cloud infrastructure solutions and services. Establish standards and procedures for systems integration across the service lifecycle. Define and maintain strategic technology roadmaps for infrastructure services. Interact with, read, and write code to support automation and baseline repair activities. Design solutions with embedded security controls to mitigate security threats. Establish standards and procedures for systems integration across the service lifecycle. Manage planning and coordination of system and acceptance tests, including functional and non-functional specifications. Troubleshoot and resolve complex technical issues using lateral thinking across computing, storage, networking, and software. Lead teams in applying modern development standards and best practices. Mentor and guide infrastructure teams to deliver high-quality outcomes and continuous improvement. Essential Criteria Expert knowledge of IT infrastructure and ability to lead teams in secure by design implementations. Ability to identify and apply modern development standards and lead others in applying them. Experience establishing standards and procedures for systems integration. Proven leadership and mentoring skills with a focus on continuous improvement. An ability to read and write code and perform basic remediation activities. Experience managing system and acceptance test planning and providing authoritative advice.
We don't just believe in better. We make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Role/Team overview The Technical Security Systems Manager plays a key role in keeping Sky's physical security technology resilient, compliant and operational. Sitting within Workplace Technology and reporting to the Technical Security Operations Manager, this role leads the technical management of Sky's electronic security systems, including access control, CCTV, intruder, intercom and integrated platforms. You'll work closely with the Technical Security Team who are responsible for the operation, support and continuous improvement of Sky's physical security systems and platforms. The team supports these critical services across the estate ensuring systems remain available, secure and aligned to business, audit and cyber requirements. What you'll do Lead the implementation, management, support and innovation of Sky's electronic security systems, including access control, CCTV, intruder, intercom and integrated platforms. Ensure electronic security systems and associated applications remain operational, supported and available to meet business needs. Oversee access control and CCTV platform changes to support business moves, changes and operational requirements. Maintain accurate system data, documentation, procedures and configuration records in line with standards, stakeholder, audit and compliance requirements. Manage system platform patching, vulnerabilities, certifications and lifecycle activities. Generate reports, support audits and provide technical guidance to help the business manage security risk and performance. What you'll bring Essential criteria: Degree-level qualification or equivalent technical experience in electronic security systems, technology platforms or a related discipline Strong technical knowledge of access control, CCTV, intruder detection, intercoms, integrated security platforms and associated physical security infrastructure. Enterprise-level experience supporting Lenel and Genetec applications, including system configuration, maintenance and troubleshooting. Experience in IT security, networking, server diagnostics, system hardening, patching and vulnerability management. Desirable skills and experience: Experience of change management, document control, audits, reporting and maintaining accurate operational records. Ability to analyse complex technical issues, identify risk and recommend practical mitigation options. Strong communication and stakeholder management skills, with the confidence to work with internal teams, external suppliers and specialist contractors. Highly motivated self-starter who can plan, organise and prioritise work effectively within a small, experienced team. Desirable skills and experience: Experience of change management, document control, audits, reporting and maintaining accurate operational records. Ability to analyse complex technical issues, identify risk and recommend practical mitigation options. Strong communication and stakeholder management skills, with the confidence to work with internal teams, external suppliers and specialist contractors. Highly motivated self-starter who can plan, organise and prioritise work effectively within a small, experienced team. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV or NOW package, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2-3 days in the office per week. On Call is expected for this role, one week in four. Your office base Osterley will be the main office base for this role. Travel to other Sky sites will be required from time to time to support projects, audits, incidents, supplier activity and business requirements. Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position . To find out more about working with us, search on social media.
Sep 21, 2026
Full time
We don't just believe in better. We make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Role/Team overview The Technical Security Systems Manager plays a key role in keeping Sky's physical security technology resilient, compliant and operational. Sitting within Workplace Technology and reporting to the Technical Security Operations Manager, this role leads the technical management of Sky's electronic security systems, including access control, CCTV, intruder, intercom and integrated platforms. You'll work closely with the Technical Security Team who are responsible for the operation, support and continuous improvement of Sky's physical security systems and platforms. The team supports these critical services across the estate ensuring systems remain available, secure and aligned to business, audit and cyber requirements. What you'll do Lead the implementation, management, support and innovation of Sky's electronic security systems, including access control, CCTV, intruder, intercom and integrated platforms. Ensure electronic security systems and associated applications remain operational, supported and available to meet business needs. Oversee access control and CCTV platform changes to support business moves, changes and operational requirements. Maintain accurate system data, documentation, procedures and configuration records in line with standards, stakeholder, audit and compliance requirements. Manage system platform patching, vulnerabilities, certifications and lifecycle activities. Generate reports, support audits and provide technical guidance to help the business manage security risk and performance. What you'll bring Essential criteria: Degree-level qualification or equivalent technical experience in electronic security systems, technology platforms or a related discipline Strong technical knowledge of access control, CCTV, intruder detection, intercoms, integrated security platforms and associated physical security infrastructure. Enterprise-level experience supporting Lenel and Genetec applications, including system configuration, maintenance and troubleshooting. Experience in IT security, networking, server diagnostics, system hardening, patching and vulnerability management. Desirable skills and experience: Experience of change management, document control, audits, reporting and maintaining accurate operational records. Ability to analyse complex technical issues, identify risk and recommend practical mitigation options. Strong communication and stakeholder management skills, with the confidence to work with internal teams, external suppliers and specialist contractors. Highly motivated self-starter who can plan, organise and prioritise work effectively within a small, experienced team. Desirable skills and experience: Experience of change management, document control, audits, reporting and maintaining accurate operational records. Ability to analyse complex technical issues, identify risk and recommend practical mitigation options. Strong communication and stakeholder management skills, with the confidence to work with internal teams, external suppliers and specialist contractors. Highly motivated self-starter who can plan, organise and prioritise work effectively within a small, experienced team. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV or NOW package, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2-3 days in the office per week. On Call is expected for this role, one week in four. Your office base Osterley will be the main office base for this role. Travel to other Sky sites will be required from time to time to support projects, audits, incidents, supplier activity and business requirements. Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position . To find out more about working with us, search on social media.
Job Description What if you could do the kind of work the world needs?At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Job DescriptionWhat if you could do the kind of work the world needs?At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.A Little More About Your Role You will lead the Civil & Structural Engineering discipline within the Energy team, reporting to the Head of Engineering and working alongside other discipline and technical leads. You will be accountable for the technical direction, governance, capability and performance of the discipline, while taking an active role on strategically important and technically complex projects. Our work spans major energy transition, power and infrastructure programmes, including power generation, transmission and distribution, substations, gas infrastructure, carbon capture, hydrogen, industrial decarbonisation and other critical energy assets. You will help teams deliver safe, practical and buildable solutions from feasibility and concept selection through FEED, detailed design, construction support and commissioning. This is not solely a resource management post. We are looking for a recognised technical leader who can challenge design decisions, undertake or direct independent reviews, act in technical authority or design assurance roles, resolve complex engineering issues and represent the discipline with clients and delivery partners.What You Will Be Accountable ForTechnical leadership and assurance Set the technical direction for civil and structural engineering across the Energy team, maintaining a clear focus on safety, quality, constructability and whole life value. Act as technical authority, discipline lead, design approver or independent reviewer on complex or high risk commissions, appropriate to competence and project need. Lead technical reviews and provide proportionate challenge across structural steelwork, reinforced and prestressed concrete, foundations, geotechnical interfaces, earthworks, drainage, roads, buildings, buried services, site infrastructure and temporary works interfaces. Ensure that designs, calculations, specifications, drawings and technical reports are appropriately scoped, checked, approved and evidenced. Own and develop discipline procedures, design guides, calculation tools, standard details, checking arrangements and competence requirements. Promote Safety in Design, CDM compliance, hazard elimination and robust recording of residual design risk throughout the project lifecycle. Drive consistent application of the Business Management System, SHEQ requirements, applicable legislation, codes, standards and client specific engineering procedures. Lead the resolution of significant technical issues, non conformances and lessons learned, ensuring improvements are embedded across the team. Champion digital engineering, automation, standardisation and practical innovation where these improve quality, efficiency or decision making. Project and client delivery Provide visible civil engineering leadership on major multidisciplinary programmes and first of a kind projects. Confirm that scopes, deliverables, programmes, budgets, assumptions and interfaces are sufficiently defined before work starts. Work closely with project managers and other disciplines to manage technical interfaces, design change, risk, programme and resource priorities. Build trusted relationships with clients, contractors, operators, OEMs and delivery partners, representing WSP as a senior technical adviser. Support construction, commissioning and operational queries, including site based reviews where required. Contribute to bids and proposals by shaping the technical approach, delivery model, resource plan, programme, assumptions and pricing basis. Undertake technical due diligence and peer review for internal and external commissions where appropriate. What you will be accountable for People leadership and capability Provide line management and leadership for the Civil & Structural Engineering team, creating clear expectations and a supportive, accountable culture. Maintain an overview of workload, utilisation, competence and future demand; work with project and business leaders to deploy people to work that matches their capability and development needs. Identify capability gaps and lead targeted recruitment, succession planning and development of technical specialists and future leaders. Set objectives, hold meaningful performance and development conversations, and address issues promptly and fairly. Mentor engineers and technicians, support professional registration and create opportunities for technical learning, coaching and knowledge sharing. Maintain an effective competence and authorisation framework for checking, approval and technical authority roles. Connect UK and international delivery teams, including global delivery centres, so that work is integrated, appropriately supervised and consistently assured. Promote inclusive leadership and ensure individuals can contribute, develop and progress based on their skills and potential. Business and discipline development Work with the Head of Engineering and business leadership to deliver the strategic plan for the Energy team. Develop a forward view of market demand, technical capability and workforce needs across the civil and structural discipline. Support key client relationships and identify opportunities where the team can add value or broaden its services. Build effective links with civil and structural teams elsewhere in WSP, sharing work, expertise, lessons and best practice. Monitor discipline performance and take action to improve quality, predictability, utilisation and delivery efficiency. Represent the discipline in internal governance forums and, where appropriate, relevant industry and professional networks. What We Will Be Looking For You To Demonstrate You will be an experienced civil or structural engineering leader with the judgement and credibility to make, review and assure important technical decisions. You will combine depth in your own field with enough breadth to lead an integrated civil and structural discipline across complex energy projects.Essential Qualifications And Experience A degree, or equivalent qualification, in Civil Engineering, Structural Engineering or a closely related discipline. Chartered Engineer status with the Institution of Civil Engineers, Institution of Structural Engineers or an equivalent recognised professional body. Significant post chartership experience in the design and delivery of complex civil and/or structural engineering work within energy, nuclear, industrial or major infrastructure environments. Demonstrable technical depth in several relevant areas, together with experience reviewing and approving design deliverables beyond your immediate specialism. Experience acting as a Lead Engineer, Discipline Lead, Design Manager, Technical Authority, Design Approver or equivalent on multidisciplinary projects. Strong working knowledge of engineering governance, design assurance, quality management, Safety in Design and the Construction (Design and Management) Regulations. Experience across multiple project stages, such as feasibility, concept design, FEED, detailed design, construction and commissioning support. Proven ability to lead and develop engineers and technicians, including objective setting, coaching, performance conversations, recruitment and succession planning. Ability to plan resources and balance technical risk, programme, cost, quality and team capacity across a portfolio of work. Commercial awareness and experience contributing to bids, scopes, fee estimates, programmes and change control. Clear, confident communication with clients, senior leaders, project teams and technical specialists. Desirable Experience And Sector KnowledgeTechnical authorisations and approvals The following would be particularly valuable. They are desirable rather than essential, and applicants with comparable client or industry authorisations are encouraged to explain their relevance: Current or previous approval to act as a Civil Design Approver / Civil Design Assurance Engineer (CDAE) on National Grid or comparable transmission infrastructure. G17/G35 Approver and/or Appraiser status, or demonstrable experience working within equivalent requirements for civil and structural assets in the gas transmission sector. Client specific design authority, checking or approval credentials for electricity transmission, gas transmission, nuclear or other safety critical infrastructure. Experience establishing or administering technical authorisation and competence frameworks. Relevant technical and sector experience Gas transmission and distribution infrastructure . click apply for full job details
Sep 21, 2026
Full time
Job Description What if you could do the kind of work the world needs?At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Job DescriptionWhat if you could do the kind of work the world needs?At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.A Little More About Your Role You will lead the Civil & Structural Engineering discipline within the Energy team, reporting to the Head of Engineering and working alongside other discipline and technical leads. You will be accountable for the technical direction, governance, capability and performance of the discipline, while taking an active role on strategically important and technically complex projects. Our work spans major energy transition, power and infrastructure programmes, including power generation, transmission and distribution, substations, gas infrastructure, carbon capture, hydrogen, industrial decarbonisation and other critical energy assets. You will help teams deliver safe, practical and buildable solutions from feasibility and concept selection through FEED, detailed design, construction support and commissioning. This is not solely a resource management post. We are looking for a recognised technical leader who can challenge design decisions, undertake or direct independent reviews, act in technical authority or design assurance roles, resolve complex engineering issues and represent the discipline with clients and delivery partners.What You Will Be Accountable ForTechnical leadership and assurance Set the technical direction for civil and structural engineering across the Energy team, maintaining a clear focus on safety, quality, constructability and whole life value. Act as technical authority, discipline lead, design approver or independent reviewer on complex or high risk commissions, appropriate to competence and project need. Lead technical reviews and provide proportionate challenge across structural steelwork, reinforced and prestressed concrete, foundations, geotechnical interfaces, earthworks, drainage, roads, buildings, buried services, site infrastructure and temporary works interfaces. Ensure that designs, calculations, specifications, drawings and technical reports are appropriately scoped, checked, approved and evidenced. Own and develop discipline procedures, design guides, calculation tools, standard details, checking arrangements and competence requirements. Promote Safety in Design, CDM compliance, hazard elimination and robust recording of residual design risk throughout the project lifecycle. Drive consistent application of the Business Management System, SHEQ requirements, applicable legislation, codes, standards and client specific engineering procedures. Lead the resolution of significant technical issues, non conformances and lessons learned, ensuring improvements are embedded across the team. Champion digital engineering, automation, standardisation and practical innovation where these improve quality, efficiency or decision making. Project and client delivery Provide visible civil engineering leadership on major multidisciplinary programmes and first of a kind projects. Confirm that scopes, deliverables, programmes, budgets, assumptions and interfaces are sufficiently defined before work starts. Work closely with project managers and other disciplines to manage technical interfaces, design change, risk, programme and resource priorities. Build trusted relationships with clients, contractors, operators, OEMs and delivery partners, representing WSP as a senior technical adviser. Support construction, commissioning and operational queries, including site based reviews where required. Contribute to bids and proposals by shaping the technical approach, delivery model, resource plan, programme, assumptions and pricing basis. Undertake technical due diligence and peer review for internal and external commissions where appropriate. What you will be accountable for People leadership and capability Provide line management and leadership for the Civil & Structural Engineering team, creating clear expectations and a supportive, accountable culture. Maintain an overview of workload, utilisation, competence and future demand; work with project and business leaders to deploy people to work that matches their capability and development needs. Identify capability gaps and lead targeted recruitment, succession planning and development of technical specialists and future leaders. Set objectives, hold meaningful performance and development conversations, and address issues promptly and fairly. Mentor engineers and technicians, support professional registration and create opportunities for technical learning, coaching and knowledge sharing. Maintain an effective competence and authorisation framework for checking, approval and technical authority roles. Connect UK and international delivery teams, including global delivery centres, so that work is integrated, appropriately supervised and consistently assured. Promote inclusive leadership and ensure individuals can contribute, develop and progress based on their skills and potential. Business and discipline development Work with the Head of Engineering and business leadership to deliver the strategic plan for the Energy team. Develop a forward view of market demand, technical capability and workforce needs across the civil and structural discipline. Support key client relationships and identify opportunities where the team can add value or broaden its services. Build effective links with civil and structural teams elsewhere in WSP, sharing work, expertise, lessons and best practice. Monitor discipline performance and take action to improve quality, predictability, utilisation and delivery efficiency. Represent the discipline in internal governance forums and, where appropriate, relevant industry and professional networks. What We Will Be Looking For You To Demonstrate You will be an experienced civil or structural engineering leader with the judgement and credibility to make, review and assure important technical decisions. You will combine depth in your own field with enough breadth to lead an integrated civil and structural discipline across complex energy projects.Essential Qualifications And Experience A degree, or equivalent qualification, in Civil Engineering, Structural Engineering or a closely related discipline. Chartered Engineer status with the Institution of Civil Engineers, Institution of Structural Engineers or an equivalent recognised professional body. Significant post chartership experience in the design and delivery of complex civil and/or structural engineering work within energy, nuclear, industrial or major infrastructure environments. Demonstrable technical depth in several relevant areas, together with experience reviewing and approving design deliverables beyond your immediate specialism. Experience acting as a Lead Engineer, Discipline Lead, Design Manager, Technical Authority, Design Approver or equivalent on multidisciplinary projects. Strong working knowledge of engineering governance, design assurance, quality management, Safety in Design and the Construction (Design and Management) Regulations. Experience across multiple project stages, such as feasibility, concept design, FEED, detailed design, construction and commissioning support. Proven ability to lead and develop engineers and technicians, including objective setting, coaching, performance conversations, recruitment and succession planning. Ability to plan resources and balance technical risk, programme, cost, quality and team capacity across a portfolio of work. Commercial awareness and experience contributing to bids, scopes, fee estimates, programmes and change control. Clear, confident communication with clients, senior leaders, project teams and technical specialists. Desirable Experience And Sector KnowledgeTechnical authorisations and approvals The following would be particularly valuable. They are desirable rather than essential, and applicants with comparable client or industry authorisations are encouraged to explain their relevance: Current or previous approval to act as a Civil Design Approver / Civil Design Assurance Engineer (CDAE) on National Grid or comparable transmission infrastructure. G17/G35 Approver and/or Appraiser status, or demonstrable experience working within equivalent requirements for civil and structural assets in the gas transmission sector. Client specific design authority, checking or approval credentials for electricity transmission, gas transmission, nuclear or other safety critical infrastructure. Experience establishing or administering technical authorisation and competence frameworks. Relevant technical and sector experience Gas transmission and distribution infrastructure . click apply for full job details
With every community, Stantec redefines what's possible. The Opportunity Join our 2027 (Autumn) Graduate Programme as a Graduate Stakeholder Engagement Consultant in our London office, where you'll be part of a market-leading Community Development discipline. As a Stantec Graduate Stakeholder Engagement Consultant, you'll work closely with your team and fellow graduates, building your stakeholder engagement and communication skills within a collaborative, multidisciplinary environment. Supported by experienced professionals, you'll contribute to projects that make a positive impact on communities, helping to develop and deliver effective engagement strategies while gaining exposure to a diverse range of clients, projects and sectors. Take a look at our discipline here:- Community & Stakeholder Engagement () , and review the career journey of our Stantec graduates here:- Stantec Career Stories About the Role No two days are the same in our Stakeholder Engagement team. Based in our welcoming Taunton office, you'll gain experience across stakeholder and community engagement, consultation delivery, and social research, supporting projects from planning through to delivery. Your day-to-day responsibilities could include: Coordinating meetings with technical specialists and external stakeholders. Tracking project actions and supporting teams to deliver key outputs. Assisting with reporting, digital engagement platforms, and social media research. Supporting the production of consultation materials, event content, and communications alongside our graphics team. Organising and attending both in-person and virtual engagement events. Analysing qualitative and quantitative data to inform project recommendations. Contributing to newsletters, marketing content, and stakeholder communications. Managing and developing digital engagement platforms such as Commonplace. We are committed to supporting employees in achieving relevant professional qualifications and accreditation. Your Impact This role will help deliver sustainable, resilient infrastructure and community developments that create lasting benefits for people, places and the environment. Working across a range of projects, you will support the planning, design and delivery of infrastructure solutions that enhance communities, promote sustainable growth and improve quality of life. Your work will contribute to addressing key challenges such as climate resilience, resource efficiency and environmental stewardship, helping clients deliver innovative, future-ready solutions that meet the needs of both local communities and wider society. About you At Stantec, we value your potential over past experience. Along with a minimum of a Bachelor's degree in Psychology, Social Sciences, Human Geography, Journalism, Economics (or equivalent), and a keen interest in Stakeholder Engagement, you will be:- A Perseverer - You stay composed in the face of setbacks, approaching challenges with confidence and determination. An Adapter - You're able to remain calm in new and changing situations, comfortably switching between a variety of dynamic and exciting tasks. A Focused Individual - You focus on what matters, tuning out distractions to perform effectively in any situation. A Collaborator - You work effectively with lots of different people, considering others' perspectives to shape better outcomes. An Eager Learner - You learn from your experiences and the world around you, using this knowledge to anticipate how situations may unfold. Please note, we ask our graduates to come into the office 4 days per week, to ensure that you receive sufficient time with your team and receive the appropriate level of support. What we can offer you: A competitive salary Private medical insurance A range of benefits, including holiday buy and sell, group income protection and life assurance Permanent employment contract to demonstrate our commitment to your long-term career at Stantec Professional progression plan, supporting you to gain professional chartership A supportive and collaborative team environment and Early Careers peer group and wider ERG network (see more on our ERGs here: Stantec Employee Resource Groups) Applicants must have an unconditional right to live and work in the UK for an indefinite period without limitation. About Stantec The Stantec community unites more than 34,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities. Our teams provide effective and relevant solutions, translating our clients' vision into valued consents, deliverable plans for projects and programmes, and efficient designs for delivery, based on technical excellence and deep market insights. We deal with today's challenges, but also keep a fairer, better tomorrow in sight, looking at how we deliver clean growth, support radical changes in our economy and meet the needs of future communities. Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment. Building an inspired, inclusive work environment that attracts, supports, and develops world-class talent is a crucial key to our success. If you are excited by this role but worry that your experience doesn't exactly align, we encourage you to apply. At Stantec we want you to perform your best at every stage of the recruitment process and are committed to ensuring it is accessible to all. If you need any support or require adjustments to be made then please contact we will talk to you about how we can support you.
Sep 21, 2026
Full time
With every community, Stantec redefines what's possible. The Opportunity Join our 2027 (Autumn) Graduate Programme as a Graduate Stakeholder Engagement Consultant in our London office, where you'll be part of a market-leading Community Development discipline. As a Stantec Graduate Stakeholder Engagement Consultant, you'll work closely with your team and fellow graduates, building your stakeholder engagement and communication skills within a collaborative, multidisciplinary environment. Supported by experienced professionals, you'll contribute to projects that make a positive impact on communities, helping to develop and deliver effective engagement strategies while gaining exposure to a diverse range of clients, projects and sectors. Take a look at our discipline here:- Community & Stakeholder Engagement () , and review the career journey of our Stantec graduates here:- Stantec Career Stories About the Role No two days are the same in our Stakeholder Engagement team. Based in our welcoming Taunton office, you'll gain experience across stakeholder and community engagement, consultation delivery, and social research, supporting projects from planning through to delivery. Your day-to-day responsibilities could include: Coordinating meetings with technical specialists and external stakeholders. Tracking project actions and supporting teams to deliver key outputs. Assisting with reporting, digital engagement platforms, and social media research. Supporting the production of consultation materials, event content, and communications alongside our graphics team. Organising and attending both in-person and virtual engagement events. Analysing qualitative and quantitative data to inform project recommendations. Contributing to newsletters, marketing content, and stakeholder communications. Managing and developing digital engagement platforms such as Commonplace. We are committed to supporting employees in achieving relevant professional qualifications and accreditation. Your Impact This role will help deliver sustainable, resilient infrastructure and community developments that create lasting benefits for people, places and the environment. Working across a range of projects, you will support the planning, design and delivery of infrastructure solutions that enhance communities, promote sustainable growth and improve quality of life. Your work will contribute to addressing key challenges such as climate resilience, resource efficiency and environmental stewardship, helping clients deliver innovative, future-ready solutions that meet the needs of both local communities and wider society. About you At Stantec, we value your potential over past experience. Along with a minimum of a Bachelor's degree in Psychology, Social Sciences, Human Geography, Journalism, Economics (or equivalent), and a keen interest in Stakeholder Engagement, you will be:- A Perseverer - You stay composed in the face of setbacks, approaching challenges with confidence and determination. An Adapter - You're able to remain calm in new and changing situations, comfortably switching between a variety of dynamic and exciting tasks. A Focused Individual - You focus on what matters, tuning out distractions to perform effectively in any situation. A Collaborator - You work effectively with lots of different people, considering others' perspectives to shape better outcomes. An Eager Learner - You learn from your experiences and the world around you, using this knowledge to anticipate how situations may unfold. Please note, we ask our graduates to come into the office 4 days per week, to ensure that you receive sufficient time with your team and receive the appropriate level of support. What we can offer you: A competitive salary Private medical insurance A range of benefits, including holiday buy and sell, group income protection and life assurance Permanent employment contract to demonstrate our commitment to your long-term career at Stantec Professional progression plan, supporting you to gain professional chartership A supportive and collaborative team environment and Early Careers peer group and wider ERG network (see more on our ERGs here: Stantec Employee Resource Groups) Applicants must have an unconditional right to live and work in the UK for an indefinite period without limitation. About Stantec The Stantec community unites more than 34,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities. Our teams provide effective and relevant solutions, translating our clients' vision into valued consents, deliverable plans for projects and programmes, and efficient designs for delivery, based on technical excellence and deep market insights. We deal with today's challenges, but also keep a fairer, better tomorrow in sight, looking at how we deliver clean growth, support radical changes in our economy and meet the needs of future communities. Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment. Building an inspired, inclusive work environment that attracts, supports, and develops world-class talent is a crucial key to our success. If you are excited by this role but worry that your experience doesn't exactly align, we encourage you to apply. At Stantec we want you to perform your best at every stage of the recruitment process and are committed to ensuring it is accessible to all. If you need any support or require adjustments to be made then please contact we will talk to you about how we can support you.
About DUAL Working across 21 countries, DUAL has built a reputation as a specialist underwriting group and the market of choice for insurance intermediaries around the world. That's how we have become one of the world's largest international underwriting agencies (or MGAs) with US$3.4bn GWP. DUAL is part of Howden, a leading global insurance group with employee ownership at its heart. Founded in 1994, it provides insurance, reinsurance and underwriting services to clients ranging from private individuals to the largest multinational companies. The Group operates in 57 countries, employs over 24,000 people and manages premiums totalling US$50bn on behalf of its clients. The Underwriting Technician delivers accurate, timely underwriting administration and responsive broker support across Personal Lines products. The role supports brokers, underwriters and internal teams by processing policy transactions, maintaining high-quality records and applying agreed underwriting procedures within delegated authority. The role contributes to strong broker service, compliant customer outcomes and efficient operational delivery, escalating matters outside authority or requiring technical judgement. Key accountabilities Policy administration and processing Process new business, renewals, mid-term adjustments, endorsements, cancellations and policy documentation accurately and within agreed service levels. Check policy information and supporting documentation for completeness, consistency and accuracy. Maintain clear and accurate records across relevant insurance and workflow systems. Identify errors, missing information or unusual features and take appropriate action or elevate. Broker support and service excellence Provide professional, clear and timely support to brokers by telephone, email and approved digital channels. Respond to queries regarding products, policy documentation, underwriting requirements and operational processes. Build effective broker relationships through ownership, reliability and high-quality service. Escalate complex, sensitive or technical matters promptly to the appropriate colleague or manager. Technical underwriting support Support underwriters by gathering information, preparing referrals and completing agreed underwriting administration. Apply underwriting guidelines, procedures and delegated authority consistently. Recognise underwriting anomalies, potential risk issues and policy discrepancies, escalating them appropriately. Support implementation of product, process and underwriting changes. Quality, risk and compliance Complete work in line with internal procedures, quality standards and control requirements. Maintain strong data quality and protect confidential business, broker and customer information. Operate in accordance with applicable FCA requirements, Consumer Duty expectations and company policies. Complete mandatory training and support quality assurance, audit and compliance activity when required. Continuous improvement and teamwork Identify practical opportunities to improve broker experience, accuracy, turnaround times and efficiency. Participate in process reviews, system testing, training and change initiatives. Share knowledge and good practice, supporting colleagues during workload peaks and operational change. Take ownership of personal development and build broader product and underwriting knowledge. Knowledge, skills and experience Essential Experience in Motor Personal Lines insurance and Agricultural Fleet. Underwriting support, broking, policy administration or a comparable regulated service environment. Good understanding of insurance terminology and the policy lifecycle. High attention to detail, with the ability to work accurately at pace. Strong written and verbal communication skills, including confident broker contact. Ability to prioritise work, meet deadlines and take ownership through to resolution. Competence using Microsoft 365 and the ability to learn insurance and workflow systems. Collaborative approach and willingness to seek guidance when a matter is outside authority. Desirable Experience of UK Motor or other Personal Lines insurance products. Experience working directly with insurance brokers. Understanding of underwriting principles, referrals and delegated authority. Cert CII, progress towards an insurance qualification, or willingness to study. Personal qualities and behaviours Broker and customer focused, with a commitment to fair outcomes. Professional, dependable and accountable. Curious and willing to build technical knowledge. Calm, resilient and organised in a fast-paced environment. Positive team contributor who communicates openly and respectfully. Proactive, solutions-focused and receptive to feedback. Development opportunities The role provides a foundation for broader technical authority and future progression, subject to capability, business need and available opportunities. Potential pathways may include Senior Underwriting Technician, Team Leader, technical underwriting, product or operational specialist roles. General responsibilities Act consistently with company values, policies and standards of conduct. Carry out other reasonable duties aligned to the nature and level of the role. Maintain confidentiality and comply with information security and data protection requirements. Support an inclusive working environment in which colleagues, brokers and customers are treated with dignity and respect. What do we offer in return? A career that you define. Of course, we offer a competitive range of rewards and benefits to support you, but we know you expect all that. What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. Our culture: people first Our core values dictate how we live and work. We're a group with independence and people at its heart - and a home for talent with a unique culture: the biggest small company in the world. Being a people-first business has always been central to who we are. Our vision was to create an independent organisation with a distinctive culture that would survive and thrive through the people who shape it. Finding the most talented and entrepreneurial individuals to join the group has been, and will continue to be, key to our success. Diversity and inclusion At DUAL, our people are our greatest strength. We are committed to building an open and inclusive culture where everyone feels trusted and that they belong. We work to ensure all candidates, employees, clients and business partners are treated with fairness and respect. We want every candidate to be able to bring their best to the recruitment process, so if you require reasonable accommodation at any stage, please let us know and we will work with you to provide appropriate support. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us - the people who work in the business - supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They're invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.
Sep 21, 2026
Full time
About DUAL Working across 21 countries, DUAL has built a reputation as a specialist underwriting group and the market of choice for insurance intermediaries around the world. That's how we have become one of the world's largest international underwriting agencies (or MGAs) with US$3.4bn GWP. DUAL is part of Howden, a leading global insurance group with employee ownership at its heart. Founded in 1994, it provides insurance, reinsurance and underwriting services to clients ranging from private individuals to the largest multinational companies. The Group operates in 57 countries, employs over 24,000 people and manages premiums totalling US$50bn on behalf of its clients. The Underwriting Technician delivers accurate, timely underwriting administration and responsive broker support across Personal Lines products. The role supports brokers, underwriters and internal teams by processing policy transactions, maintaining high-quality records and applying agreed underwriting procedures within delegated authority. The role contributes to strong broker service, compliant customer outcomes and efficient operational delivery, escalating matters outside authority or requiring technical judgement. Key accountabilities Policy administration and processing Process new business, renewals, mid-term adjustments, endorsements, cancellations and policy documentation accurately and within agreed service levels. Check policy information and supporting documentation for completeness, consistency and accuracy. Maintain clear and accurate records across relevant insurance and workflow systems. Identify errors, missing information or unusual features and take appropriate action or elevate. Broker support and service excellence Provide professional, clear and timely support to brokers by telephone, email and approved digital channels. Respond to queries regarding products, policy documentation, underwriting requirements and operational processes. Build effective broker relationships through ownership, reliability and high-quality service. Escalate complex, sensitive or technical matters promptly to the appropriate colleague or manager. Technical underwriting support Support underwriters by gathering information, preparing referrals and completing agreed underwriting administration. Apply underwriting guidelines, procedures and delegated authority consistently. Recognise underwriting anomalies, potential risk issues and policy discrepancies, escalating them appropriately. Support implementation of product, process and underwriting changes. Quality, risk and compliance Complete work in line with internal procedures, quality standards and control requirements. Maintain strong data quality and protect confidential business, broker and customer information. Operate in accordance with applicable FCA requirements, Consumer Duty expectations and company policies. Complete mandatory training and support quality assurance, audit and compliance activity when required. Continuous improvement and teamwork Identify practical opportunities to improve broker experience, accuracy, turnaround times and efficiency. Participate in process reviews, system testing, training and change initiatives. Share knowledge and good practice, supporting colleagues during workload peaks and operational change. Take ownership of personal development and build broader product and underwriting knowledge. Knowledge, skills and experience Essential Experience in Motor Personal Lines insurance and Agricultural Fleet. Underwriting support, broking, policy administration or a comparable regulated service environment. Good understanding of insurance terminology and the policy lifecycle. High attention to detail, with the ability to work accurately at pace. Strong written and verbal communication skills, including confident broker contact. Ability to prioritise work, meet deadlines and take ownership through to resolution. Competence using Microsoft 365 and the ability to learn insurance and workflow systems. Collaborative approach and willingness to seek guidance when a matter is outside authority. Desirable Experience of UK Motor or other Personal Lines insurance products. Experience working directly with insurance brokers. Understanding of underwriting principles, referrals and delegated authority. Cert CII, progress towards an insurance qualification, or willingness to study. Personal qualities and behaviours Broker and customer focused, with a commitment to fair outcomes. Professional, dependable and accountable. Curious and willing to build technical knowledge. Calm, resilient and organised in a fast-paced environment. Positive team contributor who communicates openly and respectfully. Proactive, solutions-focused and receptive to feedback. Development opportunities The role provides a foundation for broader technical authority and future progression, subject to capability, business need and available opportunities. Potential pathways may include Senior Underwriting Technician, Team Leader, technical underwriting, product or operational specialist roles. General responsibilities Act consistently with company values, policies and standards of conduct. Carry out other reasonable duties aligned to the nature and level of the role. Maintain confidentiality and comply with information security and data protection requirements. Support an inclusive working environment in which colleagues, brokers and customers are treated with dignity and respect. What do we offer in return? A career that you define. Of course, we offer a competitive range of rewards and benefits to support you, but we know you expect all that. What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. Our culture: people first Our core values dictate how we live and work. We're a group with independence and people at its heart - and a home for talent with a unique culture: the biggest small company in the world. Being a people-first business has always been central to who we are. Our vision was to create an independent organisation with a distinctive culture that would survive and thrive through the people who shape it. Finding the most talented and entrepreneurial individuals to join the group has been, and will continue to be, key to our success. Diversity and inclusion At DUAL, our people are our greatest strength. We are committed to building an open and inclusive culture where everyone feels trusted and that they belong. We work to ensure all candidates, employees, clients and business partners are treated with fairness and respect. We want every candidate to be able to bring their best to the recruitment process, so if you require reasonable accommodation at any stage, please let us know and we will work with you to provide appropriate support. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us - the people who work in the business - supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They're invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.
Paid Marketing Executive Altrincham Office-based 40,000- 45,000 Zachary Daniels are excited to be partnering with a fast-growing premium retail brand to recruit a Paid Marketing Executive as the business continues to expand its digital presence across both the UK and US. This is a fantastic opportunity for a hands-on paid media specialist who wants genuine ownership. You'll take responsibility for planning, delivering and optimising paid activity across Google and Meta, managing meaningful budgets and playing a key role in driving profitable eCommerce growth. You'll be in the platforms, making decisions, testing campaigns and using performance data to continually improve results. Key responsibilities will include: Owning paid media activity across Google Ads and Meta in the UK and US Managing budgets, spend pacing and reallocating investment based on performance Building and optimising Search, Shopping, Performance Max, remarketing and paid social campaigns Managing Google Merchant Centre, product feeds and campaign segmentation Running structured testing across creative, audiences, messaging and campaign structure Analysing ROAS, CPA, conversion, revenue and customer acquisition performance Working closely with eCommerce, Buying, Product and Finance teams Turning performance data into clear commercial recommendations We're looking for someone with proven hands-on paid search and paid social experience, ideally gained within eCommerce, retail or a commercially focused team environment. You'll be confident across Google Ads, Meta Ads Manager, Google Analytics and Google Merchant Centre, with a strong understanding of metrics including ROAS, CPA, AOV and conversion. Experience with Shopify, product feeds, Google Tag Manager or international campaigns would be a real advantage. Most importantly, you'll be analytical, commercially minded and comfortable taking ownership of a channel where your decisions have a direct impact on business performance. This is an exciting opportunity to join an ambitious premium retailer where you'll have real autonomy, visibility and the chance to make a measurable impact. Apply today or contact Zachary Daniels for more information. BH37393
Sep 21, 2026
Full time
Paid Marketing Executive Altrincham Office-based 40,000- 45,000 Zachary Daniels are excited to be partnering with a fast-growing premium retail brand to recruit a Paid Marketing Executive as the business continues to expand its digital presence across both the UK and US. This is a fantastic opportunity for a hands-on paid media specialist who wants genuine ownership. You'll take responsibility for planning, delivering and optimising paid activity across Google and Meta, managing meaningful budgets and playing a key role in driving profitable eCommerce growth. You'll be in the platforms, making decisions, testing campaigns and using performance data to continually improve results. Key responsibilities will include: Owning paid media activity across Google Ads and Meta in the UK and US Managing budgets, spend pacing and reallocating investment based on performance Building and optimising Search, Shopping, Performance Max, remarketing and paid social campaigns Managing Google Merchant Centre, product feeds and campaign segmentation Running structured testing across creative, audiences, messaging and campaign structure Analysing ROAS, CPA, conversion, revenue and customer acquisition performance Working closely with eCommerce, Buying, Product and Finance teams Turning performance data into clear commercial recommendations We're looking for someone with proven hands-on paid search and paid social experience, ideally gained within eCommerce, retail or a commercially focused team environment. You'll be confident across Google Ads, Meta Ads Manager, Google Analytics and Google Merchant Centre, with a strong understanding of metrics including ROAS, CPA, AOV and conversion. Experience with Shopify, product feeds, Google Tag Manager or international campaigns would be a real advantage. Most importantly, you'll be analytical, commercially minded and comfortable taking ownership of a channel where your decisions have a direct impact on business performance. This is an exciting opportunity to join an ambitious premium retailer where you'll have real autonomy, visibility and the chance to make a measurable impact. Apply today or contact Zachary Daniels for more information. BH37393
About DUAL Working across 21 countries, DUAL has built a reputation as a specialist underwriting group and the market of choice for insurance intermediaries around the world. That's how we have become one of the world's largest international underwriting agencies (or MGAs) with US$3.4bn GWP. DUAL is part of Howden, a leading global insurance group with employee ownership at its heart. Founded in 1994, it provides insurance, reinsurance and underwriting services to clients ranging from private individuals to the largest multinational companies. The Group operates in 57 countries, employs over 24,000 people and manages premiums totalling US$50bn on behalf of its clients. The Underwriting Technician delivers accurate, timely underwriting administration and responsive broker support across Personal Lines products. The role supports brokers, underwriters and internal teams by processing policy transactions, maintaining high-quality records and applying agreed underwriting procedures within delegated authority. The role contributes to strong broker service, compliant customer outcomes and efficient operational delivery, escalating matters outside authority or requiring technical judgement. Key accountabilities Policy administration and processing Process new business, renewals, mid-term adjustments, endorsements, cancellations and policy documentation accurately and within agreed service levels. Check policy information and supporting documentation for completeness, consistency and accuracy. Maintain clear and accurate records across relevant insurance and workflow systems. Identify errors, missing information or unusual features and take appropriate action or elevate. Broker support and service excellence Provide professional, clear and timely support to brokers by telephone, email and approved digital channels. Respond to queries regarding products, policy documentation, underwriting requirements and operational processes. Build effective broker relationships through ownership, reliability and high-quality service. Escalate complex, sensitive or technical matters promptly to the appropriate colleague or manager. Technical underwriting support Support underwriters by gathering information, preparing referrals and completing agreed underwriting administration. Apply underwriting guidelines, procedures and delegated authority consistently. Recognise underwriting anomalies, potential risk issues and policy discrepancies, escalating them appropriately. Support implementation of product, process and underwriting changes. Quality, risk and compliance Complete work in line with internal procedures, quality standards and control requirements. Maintain strong data quality and protect confidential business, broker and customer information. Operate in accordance with applicable FCA requirements, Consumer Duty expectations and company policies. Complete mandatory training and support quality assurance, audit and compliance activity when required. Continuous improvement and teamwork Identify practical opportunities to improve broker experience, accuracy, turnaround times and efficiency. Participate in process reviews, system testing, training and change initiatives. Share knowledge and good practice, supporting colleagues during workload peaks and operational change. Take ownership of personal development and build broader product and underwriting knowledge. Knowledge, skills and experience Essential Experience in Motor Personal Lines insurance and Agricultural Fleet. Underwriting support, broking, policy administration or a comparable regulated service environment. Good understanding of insurance terminology and the policy lifecycle. High attention to detail, with the ability to work accurately at pace. Strong written and verbal communication skills, including confident broker contact. Ability to prioritise work, meet deadlines and take ownership through to resolution. Competence using Microsoft 365 and the ability to learn insurance and workflow systems. Collaborative approach and willingness to seek guidance when a matter is outside authority. Desirable Experience of UK Motor or other Personal Lines insurance products. Experience working directly with insurance brokers. Understanding of underwriting principles, referrals and delegated authority. Cert CII, progress towards an insurance qualification, or willingness to study. Personal qualities and behaviours Broker and customer focused, with a commitment to fair outcomes. Professional, dependable and accountable. Curious and willing to build technical knowledge. Calm, resilient and organised in a fast-paced environment. Positive team contributor who communicates openly and respectfully. Proactive, solutions-focused and receptive to feedback. Development opportunities The role provides a foundation for broader technical authority and future progression, subject to capability, business need and available opportunities. Potential pathways may include Senior Underwriting Technician, Team Leader, technical underwriting, product or operational specialist roles. General responsibilities Act consistently with company values, policies and standards of conduct. Carry out other reasonable duties aligned to the nature and level of the role. Maintain confidentiality and comply with information security and data protection requirements. Support an inclusive working environment in which colleagues, brokers and customers are treated with dignity and respect. What do we offer in return? A career that you define. Of course, we offer a competitive range of rewards and benefits to support you, but we know you expect all that. What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. Our culture: people first Our core values dictate how we live and work. We're a group with independence and people at its heart - and a home for talent with a unique culture: the biggest small company in the world. Being a people-first business has always been central to who we are. Our vision was to create an independent organisation with a distinctive culture that would survive and thrive through the people who shape it. Finding the most talented and entrepreneurial individuals to join the group has been, and will continue to be, key to our success. Diversity and inclusion At DUAL, our people are our greatest strength. We are committed to building an open and inclusive culture where everyone feels trusted and that they belong. We work to ensure all candidates, employees, clients and business partners are treated with fairness and respect. We want every candidate to be able to bring their best to the recruitment process, so if you require reasonable accommodation at any stage, please let us know and we will work with you to provide appropriate support. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us - the people who work in the business - supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They're invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.
Sep 21, 2026
Full time
About DUAL Working across 21 countries, DUAL has built a reputation as a specialist underwriting group and the market of choice for insurance intermediaries around the world. That's how we have become one of the world's largest international underwriting agencies (or MGAs) with US$3.4bn GWP. DUAL is part of Howden, a leading global insurance group with employee ownership at its heart. Founded in 1994, it provides insurance, reinsurance and underwriting services to clients ranging from private individuals to the largest multinational companies. The Group operates in 57 countries, employs over 24,000 people and manages premiums totalling US$50bn on behalf of its clients. The Underwriting Technician delivers accurate, timely underwriting administration and responsive broker support across Personal Lines products. The role supports brokers, underwriters and internal teams by processing policy transactions, maintaining high-quality records and applying agreed underwriting procedures within delegated authority. The role contributes to strong broker service, compliant customer outcomes and efficient operational delivery, escalating matters outside authority or requiring technical judgement. Key accountabilities Policy administration and processing Process new business, renewals, mid-term adjustments, endorsements, cancellations and policy documentation accurately and within agreed service levels. Check policy information and supporting documentation for completeness, consistency and accuracy. Maintain clear and accurate records across relevant insurance and workflow systems. Identify errors, missing information or unusual features and take appropriate action or elevate. Broker support and service excellence Provide professional, clear and timely support to brokers by telephone, email and approved digital channels. Respond to queries regarding products, policy documentation, underwriting requirements and operational processes. Build effective broker relationships through ownership, reliability and high-quality service. Escalate complex, sensitive or technical matters promptly to the appropriate colleague or manager. Technical underwriting support Support underwriters by gathering information, preparing referrals and completing agreed underwriting administration. Apply underwriting guidelines, procedures and delegated authority consistently. Recognise underwriting anomalies, potential risk issues and policy discrepancies, escalating them appropriately. Support implementation of product, process and underwriting changes. Quality, risk and compliance Complete work in line with internal procedures, quality standards and control requirements. Maintain strong data quality and protect confidential business, broker and customer information. Operate in accordance with applicable FCA requirements, Consumer Duty expectations and company policies. Complete mandatory training and support quality assurance, audit and compliance activity when required. Continuous improvement and teamwork Identify practical opportunities to improve broker experience, accuracy, turnaround times and efficiency. Participate in process reviews, system testing, training and change initiatives. Share knowledge and good practice, supporting colleagues during workload peaks and operational change. Take ownership of personal development and build broader product and underwriting knowledge. Knowledge, skills and experience Essential Experience in Motor Personal Lines insurance and Agricultural Fleet. Underwriting support, broking, policy administration or a comparable regulated service environment. Good understanding of insurance terminology and the policy lifecycle. High attention to detail, with the ability to work accurately at pace. Strong written and verbal communication skills, including confident broker contact. Ability to prioritise work, meet deadlines and take ownership through to resolution. Competence using Microsoft 365 and the ability to learn insurance and workflow systems. Collaborative approach and willingness to seek guidance when a matter is outside authority. Desirable Experience of UK Motor or other Personal Lines insurance products. Experience working directly with insurance brokers. Understanding of underwriting principles, referrals and delegated authority. Cert CII, progress towards an insurance qualification, or willingness to study. Personal qualities and behaviours Broker and customer focused, with a commitment to fair outcomes. Professional, dependable and accountable. Curious and willing to build technical knowledge. Calm, resilient and organised in a fast-paced environment. Positive team contributor who communicates openly and respectfully. Proactive, solutions-focused and receptive to feedback. Development opportunities The role provides a foundation for broader technical authority and future progression, subject to capability, business need and available opportunities. Potential pathways may include Senior Underwriting Technician, Team Leader, technical underwriting, product or operational specialist roles. General responsibilities Act consistently with company values, policies and standards of conduct. Carry out other reasonable duties aligned to the nature and level of the role. Maintain confidentiality and comply with information security and data protection requirements. Support an inclusive working environment in which colleagues, brokers and customers are treated with dignity and respect. What do we offer in return? A career that you define. Of course, we offer a competitive range of rewards and benefits to support you, but we know you expect all that. What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. Our culture: people first Our core values dictate how we live and work. We're a group with independence and people at its heart - and a home for talent with a unique culture: the biggest small company in the world. Being a people-first business has always been central to who we are. Our vision was to create an independent organisation with a distinctive culture that would survive and thrive through the people who shape it. Finding the most talented and entrepreneurial individuals to join the group has been, and will continue to be, key to our success. Diversity and inclusion At DUAL, our people are our greatest strength. We are committed to building an open and inclusive culture where everyone feels trusted and that they belong. We work to ensure all candidates, employees, clients and business partners are treated with fairness and respect. We want every candidate to be able to bring their best to the recruitment process, so if you require reasonable accommodation at any stage, please let us know and we will work with you to provide appropriate support. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us - the people who work in the business - supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They're invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.
About DUAL Working across 21 countries, DUAL has built a reputation as a specialist underwriting group and the market of choice for insurance intermediaries around the world. That's how we have become one of the world's largest international underwriting agencies (or MGAs) with US$3.4bn GWP. DUAL is part of Howden, a leading global insurance group with employee ownership at its heart. Founded in 1994, it provides insurance, reinsurance and underwriting services to clients ranging from private individuals to the largest multinational companies. The Group operates in 57 countries, employs over 24,000 people and manages premiums totalling US$50bn on behalf of its clients. The Underwriting Technician delivers accurate, timely underwriting administration and responsive broker support across Personal Lines products. The role supports brokers, underwriters and internal teams by processing policy transactions, maintaining high-quality records and applying agreed underwriting procedures within delegated authority. The role contributes to strong broker service, compliant customer outcomes and efficient operational delivery, escalating matters outside authority or requiring technical judgement. Key accountabilities Policy administration and processing Process new business, renewals, mid-term adjustments, endorsements, cancellations and policy documentation accurately and within agreed service levels. Check policy information and supporting documentation for completeness, consistency and accuracy. Maintain clear and accurate records across relevant insurance and workflow systems. Identify errors, missing information or unusual features and take appropriate action or elevate. Broker support and service excellence Provide professional, clear and timely support to brokers by telephone, email and approved digital channels. Respond to queries regarding products, policy documentation, underwriting requirements and operational processes. Build effective broker relationships through ownership, reliability and high-quality service. Escalate complex, sensitive or technical matters promptly to the appropriate colleague or manager. Technical underwriting support Support underwriters by gathering information, preparing referrals and completing agreed underwriting administration. Apply underwriting guidelines, procedures and delegated authority consistently. Recognise underwriting anomalies, potential risk issues and policy discrepancies, escalating them appropriately. Support implementation of product, process and underwriting changes. Quality, risk and compliance Complete work in line with internal procedures, quality standards and control requirements. Maintain strong data quality and protect confidential business, broker and customer information. Operate in accordance with applicable FCA requirements, Consumer Duty expectations and company policies. Complete mandatory training and support quality assurance, audit and compliance activity when required. Continuous improvement and teamwork Identify practical opportunities to improve broker experience, accuracy, turnaround times and efficiency. Participate in process reviews, system testing, training and change initiatives. Share knowledge and good practice, supporting colleagues during workload peaks and operational change. Take ownership of personal development and build broader product and underwriting knowledge. Knowledge, skills and experience Essential Experience in Motor Personal Lines insurance and Agricultural Fleet. Underwriting support, broking, policy administration or a comparable regulated service environment. Good understanding of insurance terminology and the policy lifecycle. High attention to detail, with the ability to work accurately at pace. Strong written and verbal communication skills, including confident broker contact. Ability to prioritise work, meet deadlines and take ownership through to resolution. Competence using Microsoft 365 and the ability to learn insurance and workflow systems. Collaborative approach and willingness to seek guidance when a matter is outside authority. Desirable Experience of UK Motor or other Personal Lines insurance products. Experience working directly with insurance brokers. Understanding of underwriting principles, referrals and delegated authority. Cert CII, progress towards an insurance qualification, or willingness to study. Personal qualities and behaviours Broker and customer focused, with a commitment to fair outcomes. Professional, dependable and accountable. Curious and willing to build technical knowledge. Calm, resilient and organised in a fast-paced environment. Positive team contributor who communicates openly and respectfully. Proactive, solutions-focused and receptive to feedback. Development opportunities The role provides a foundation for broader technical authority and future progression, subject to capability, business need and available opportunities. Potential pathways may include Senior Underwriting Technician, Team Leader, technical underwriting, product or operational specialist roles. General responsibilities Act consistently with company values, policies and standards of conduct. Carry out other reasonable duties aligned to the nature and level of the role. Maintain confidentiality and comply with information security and data protection requirements. Support an inclusive working environment in which colleagues, brokers and customers are treated with dignity and respect. What do we offer in return? A career that you define. Of course, we offer a competitive range of rewards and benefits to support you, but we know you expect all that. What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. Our culture: people first Our core values dictate how we live and work. We're a group with independence and people at its heart - and a home for talent with a unique culture: the biggest small company in the world. Being a people-first business has always been central to who we are. Our vision was to create an independent organisation with a distinctive culture that would survive and thrive through the people who shape it. Finding the most talented and entrepreneurial individuals to join the group has been, and will continue to be, key to our success. Diversity and inclusion At DUAL, our people are our greatest strength. We are committed to building an open and inclusive culture where everyone feels trusted and that they belong. We work to ensure all candidates, employees, clients and business partners are treated with fairness and respect. We want every candidate to be able to bring their best to the recruitment process, so if you require reasonable accommodation at any stage, please let us know and we will work with you to provide appropriate support. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us - the people who work in the business - supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They're invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.
Sep 21, 2026
Full time
About DUAL Working across 21 countries, DUAL has built a reputation as a specialist underwriting group and the market of choice for insurance intermediaries around the world. That's how we have become one of the world's largest international underwriting agencies (or MGAs) with US$3.4bn GWP. DUAL is part of Howden, a leading global insurance group with employee ownership at its heart. Founded in 1994, it provides insurance, reinsurance and underwriting services to clients ranging from private individuals to the largest multinational companies. The Group operates in 57 countries, employs over 24,000 people and manages premiums totalling US$50bn on behalf of its clients. The Underwriting Technician delivers accurate, timely underwriting administration and responsive broker support across Personal Lines products. The role supports brokers, underwriters and internal teams by processing policy transactions, maintaining high-quality records and applying agreed underwriting procedures within delegated authority. The role contributes to strong broker service, compliant customer outcomes and efficient operational delivery, escalating matters outside authority or requiring technical judgement. Key accountabilities Policy administration and processing Process new business, renewals, mid-term adjustments, endorsements, cancellations and policy documentation accurately and within agreed service levels. Check policy information and supporting documentation for completeness, consistency and accuracy. Maintain clear and accurate records across relevant insurance and workflow systems. Identify errors, missing information or unusual features and take appropriate action or elevate. Broker support and service excellence Provide professional, clear and timely support to brokers by telephone, email and approved digital channels. Respond to queries regarding products, policy documentation, underwriting requirements and operational processes. Build effective broker relationships through ownership, reliability and high-quality service. Escalate complex, sensitive or technical matters promptly to the appropriate colleague or manager. Technical underwriting support Support underwriters by gathering information, preparing referrals and completing agreed underwriting administration. Apply underwriting guidelines, procedures and delegated authority consistently. Recognise underwriting anomalies, potential risk issues and policy discrepancies, escalating them appropriately. Support implementation of product, process and underwriting changes. Quality, risk and compliance Complete work in line with internal procedures, quality standards and control requirements. Maintain strong data quality and protect confidential business, broker and customer information. Operate in accordance with applicable FCA requirements, Consumer Duty expectations and company policies. Complete mandatory training and support quality assurance, audit and compliance activity when required. Continuous improvement and teamwork Identify practical opportunities to improve broker experience, accuracy, turnaround times and efficiency. Participate in process reviews, system testing, training and change initiatives. Share knowledge and good practice, supporting colleagues during workload peaks and operational change. Take ownership of personal development and build broader product and underwriting knowledge. Knowledge, skills and experience Essential Experience in Motor Personal Lines insurance and Agricultural Fleet. Underwriting support, broking, policy administration or a comparable regulated service environment. Good understanding of insurance terminology and the policy lifecycle. High attention to detail, with the ability to work accurately at pace. Strong written and verbal communication skills, including confident broker contact. Ability to prioritise work, meet deadlines and take ownership through to resolution. Competence using Microsoft 365 and the ability to learn insurance and workflow systems. Collaborative approach and willingness to seek guidance when a matter is outside authority. Desirable Experience of UK Motor or other Personal Lines insurance products. Experience working directly with insurance brokers. Understanding of underwriting principles, referrals and delegated authority. Cert CII, progress towards an insurance qualification, or willingness to study. Personal qualities and behaviours Broker and customer focused, with a commitment to fair outcomes. Professional, dependable and accountable. Curious and willing to build technical knowledge. Calm, resilient and organised in a fast-paced environment. Positive team contributor who communicates openly and respectfully. Proactive, solutions-focused and receptive to feedback. Development opportunities The role provides a foundation for broader technical authority and future progression, subject to capability, business need and available opportunities. Potential pathways may include Senior Underwriting Technician, Team Leader, technical underwriting, product or operational specialist roles. General responsibilities Act consistently with company values, policies and standards of conduct. Carry out other reasonable duties aligned to the nature and level of the role. Maintain confidentiality and comply with information security and data protection requirements. Support an inclusive working environment in which colleagues, brokers and customers are treated with dignity and respect. What do we offer in return? A career that you define. Of course, we offer a competitive range of rewards and benefits to support you, but we know you expect all that. What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. Our culture: people first Our core values dictate how we live and work. We're a group with independence and people at its heart - and a home for talent with a unique culture: the biggest small company in the world. Being a people-first business has always been central to who we are. Our vision was to create an independent organisation with a distinctive culture that would survive and thrive through the people who shape it. Finding the most talented and entrepreneurial individuals to join the group has been, and will continue to be, key to our success. Diversity and inclusion At DUAL, our people are our greatest strength. We are committed to building an open and inclusive culture where everyone feels trusted and that they belong. We work to ensure all candidates, employees, clients and business partners are treated with fairness and respect. We want every candidate to be able to bring their best to the recruitment process, so if you require reasonable accommodation at any stage, please let us know and we will work with you to provide appropriate support. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us - the people who work in the business - supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They're invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.
Marketing Manager Required! Our client is a family-owned business with over 30 years of success as a leading manufacturer and distributor of window and door hardware. On behalf of our client, we are seeking an experienced and commercially focused Marketing Manager to lead their marketing function. Reporting directly to the Managing Director, you will shape the brand strategy, drive awareness and demand across both trade and retail markets, manage a team of two, and contribute to key commercial decisions. This is a hands-on leadership role, requiring a balance of strategic thinking and practical delivery. The ideal candidate will be a confident user of AI, applying it to market research, insight generation, and content creation to deliver commercially effective, brand-consistent marketing. Package: Monday-Friday 8:30am - 5:00pm FULLY OFFICE BASED. Company pension scheme Salary up to £60,000 (DOE) Opportunity to earn two discretionary bonuses annually, based on company profit 25 days holiday + bank holidays Marketing Manager - Responsibilities: Lead brand strategy, annual marketing plans, and integrated campaigns across trade and consumer channels to support business growth. Present marketing performance, insights, and recommendations to the MD and senior leadership team. Use AI-powered research and analytics tools including Perplexity Enterprise, Brandwatch, Talkwalker, Statista, Qualtrics, and GA4 to identify market trends, customer behaviour, competitor activity, and growth opportunities. Apply customer insights and predictive analytics to shape commercial strategy and audience development. Deliver AI-enabled content creation using Midjourney, Adobe Firefly, Canva AI, DALL-E 3, and Runway ML, ensuring brand consistency, IP/licensing compliance, and effective governance. Create AI workflows, prompt libraries, and templates using ChatGPT, Claude, Gemini, Jasper, and to improve marketing efficiency. Manage digital marketing activity across website, SEO, paid search, email, social media, and e-commerce, using analytics and CRO to optimise performance. Lead content, SEO, and GEO strategies across product pages, case studies, technical content, and Knowledge Hub resources. Manage marketing platforms including GA4, SEMrush/Ahrefs, HubSpot, Klaviyo, and Clearscope. Deliver product launches, trade promotions, seasonal campaigns, and exhibition activity including FIT Show and Fensterbau. Manage agencies, suppliers, marketing collateral, and technical documentation. Lead and develop the marketing team while collaborating with Sales, Estimating, and Product teams to deliver commercially focused activity. Marketing Manager - Requirements: Minimum five years' marketing management experience, ideally within a B2B or trade-focused environment (ideally building products, joinery, construction or specialist hardware), with clear progression in responsibility. Relevant marketing qualification - CIM Chartered Marketer, degree in Marketing, Business, or equivalent professional qualification Proven hands-on experience using generative AI tools in a commercial environment, with AI embedded in day-to-day marketing activities. Strong prompt engineering skills, with the ability to develop, refine and document prompts for LLMs and image generation tools to produce consistent, on-brand content. Practical experience with AI-powered design tools, including Midjourney for ideation and Adobe Firefly and/or Canva AI for commercial content creation. Good understanding of the intellectual property, licensing and brand governance considerations surrounding AI-generated content. Experience using AI-driven market research and brand intelligence platforms such as Brandwatch, Perplexity, or equivalent. Knowledge of Generative Engine Optimisation (GEO), with an understanding of how to optimise content for AI-powered search as well as traditional search engines. Strong digital marketing expertise across SEO, PPC, email marketing, social media, GA4 analytics and CMS management. Experience leading, managing and developing a small marketing team. Excellent written and verbal communication skills, with the ability to present marketing strategies and AI-driven insights clearly to senior stakeholders. Streamline Search is acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Sep 21, 2026
Full time
Marketing Manager Required! Our client is a family-owned business with over 30 years of success as a leading manufacturer and distributor of window and door hardware. On behalf of our client, we are seeking an experienced and commercially focused Marketing Manager to lead their marketing function. Reporting directly to the Managing Director, you will shape the brand strategy, drive awareness and demand across both trade and retail markets, manage a team of two, and contribute to key commercial decisions. This is a hands-on leadership role, requiring a balance of strategic thinking and practical delivery. The ideal candidate will be a confident user of AI, applying it to market research, insight generation, and content creation to deliver commercially effective, brand-consistent marketing. Package: Monday-Friday 8:30am - 5:00pm FULLY OFFICE BASED. Company pension scheme Salary up to £60,000 (DOE) Opportunity to earn two discretionary bonuses annually, based on company profit 25 days holiday + bank holidays Marketing Manager - Responsibilities: Lead brand strategy, annual marketing plans, and integrated campaigns across trade and consumer channels to support business growth. Present marketing performance, insights, and recommendations to the MD and senior leadership team. Use AI-powered research and analytics tools including Perplexity Enterprise, Brandwatch, Talkwalker, Statista, Qualtrics, and GA4 to identify market trends, customer behaviour, competitor activity, and growth opportunities. Apply customer insights and predictive analytics to shape commercial strategy and audience development. Deliver AI-enabled content creation using Midjourney, Adobe Firefly, Canva AI, DALL-E 3, and Runway ML, ensuring brand consistency, IP/licensing compliance, and effective governance. Create AI workflows, prompt libraries, and templates using ChatGPT, Claude, Gemini, Jasper, and to improve marketing efficiency. Manage digital marketing activity across website, SEO, paid search, email, social media, and e-commerce, using analytics and CRO to optimise performance. Lead content, SEO, and GEO strategies across product pages, case studies, technical content, and Knowledge Hub resources. Manage marketing platforms including GA4, SEMrush/Ahrefs, HubSpot, Klaviyo, and Clearscope. Deliver product launches, trade promotions, seasonal campaigns, and exhibition activity including FIT Show and Fensterbau. Manage agencies, suppliers, marketing collateral, and technical documentation. Lead and develop the marketing team while collaborating with Sales, Estimating, and Product teams to deliver commercially focused activity. Marketing Manager - Requirements: Minimum five years' marketing management experience, ideally within a B2B or trade-focused environment (ideally building products, joinery, construction or specialist hardware), with clear progression in responsibility. Relevant marketing qualification - CIM Chartered Marketer, degree in Marketing, Business, or equivalent professional qualification Proven hands-on experience using generative AI tools in a commercial environment, with AI embedded in day-to-day marketing activities. Strong prompt engineering skills, with the ability to develop, refine and document prompts for LLMs and image generation tools to produce consistent, on-brand content. Practical experience with AI-powered design tools, including Midjourney for ideation and Adobe Firefly and/or Canva AI for commercial content creation. Good understanding of the intellectual property, licensing and brand governance considerations surrounding AI-generated content. Experience using AI-driven market research and brand intelligence platforms such as Brandwatch, Perplexity, or equivalent. Knowledge of Generative Engine Optimisation (GEO), with an understanding of how to optimise content for AI-powered search as well as traditional search engines. Strong digital marketing expertise across SEO, PPC, email marketing, social media, GA4 analytics and CMS management. Experience leading, managing and developing a small marketing team. Excellent written and verbal communication skills, with the ability to present marketing strategies and AI-driven insights clearly to senior stakeholders. Streamline Search is acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Shape the Future of HMRC's Technology Platforms. The Chief Engineering and Platform Office (CEPO) are leading HMRC's technology transformation - simplifying systems, modernising IT delivery, and creating a future-ready digital landscape. Our mission is to reduce complexity by consolidating applications and adopting scalable, service-based solutions from trusted commercial partners. CEPO ensures HMRC's business groups, products, and services are supported by robust, secure, and innovative infrastructure. We set the direction, lead governance, and guarantee that every live service meets the highest standards - enabling efficient, reliable, and user-focused digital experiences for millions of customers. About the Teams Successful candidates will join one of three specialist teams within CEPO: Enterprise Cloud Services (ECS) - ECS delivers secure, scalable cloud platforms that underpin HMRC's digital services. With a broad customer base and diverse requirements, ECS provides foundational infrastructure that enables other teams, including EIS, to build and innovate. Enterprise Integration Services (EIS) - EIS ensures seamless connectivity and data flow across HMRC's systems. Acting as a consumer of ECS, EIS plays a critical role in driving integration standards and enabling interoperability across platforms. Contact Engagement Platform (CEP) - Build and run the core platforms that underpin HMRC's customer facing digital services. Further, CEP sets engineering standards and drives platform excellence across HMRC, ensuring consistency, resilience, and innovation in every solution we deliver. Job description As a Lead Infrastructure Engineer, you will manage infrastructure services and lead teams to design, build, and support complex infrastructure solutions. You will oversee programmes and projects, ensuring alignment with organisational strategy and operational integrity. This role requires expert-level technical knowledge, leadership skills, and the ability to anticipate future technological trends. Person specification We seek a strategic leader with deep technical expertise and hands-on experience managing large-scale cloud infrastructure projects. You will lead by example in delivering code in critical projects to a high standard. You will also bring excellent communication skills and an ability to influence at senior levels, alongside a strong understanding of modern development standards and security practices. You will provide technical leadership, manage third-party suppliers, and ensure systems integration standards are applied effectively. Other responsibilities include defining strategic roadmaps, managing resources, driving continuous improvement, and embedding security controls into all solutions. You will lead others in applying modern development standards and troubleshoot complex technical issues across multiple technology domains. Key Responsibilities Lead the design, implementation, and administration of complex Cloud infrastructure solutions and services. Establish standards and procedures for systems integration across the service lifecycle. Define and maintain strategic technology roadmaps for infrastructure services. Interact with, read, and write code to support automation and baseline repair activities. Design solutions with embedded security controls to mitigate security threats. Establish standards and procedures for systems integration across the service lifecycle. Manage planning and coordination of system and acceptance tests, including functional and non-functional specifications. Troubleshoot and resolve complex technical issues using lateral thinking across computing, storage, networking, and software. Lead teams in applying modern development standards and best practices. Mentor and guide infrastructure teams to deliver high-quality outcomes and continuous improvement. Essential Criteria Expert knowledge of IT infrastructure and ability to lead teams in secure by design implementations. Ability to identify and apply modern development standards and lead others in applying them. Experience establishing standards and procedures for systems integration. Proven leadership and mentoring skills with a focus on continuous improvement. An ability to read and write code and perform basic remediation activities. Experience managing system and acceptance test planning and providing authoritative advice. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Benefits Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, full qualification details and previous experiences. A 500-word Personal Statement. Making reference to the Essential Criteria, please describe a specific example where you identified and resolved a significant infrastructure, platform or service issue that required collaboration across multiple teams. Your response should focus on what you personally did, how you led the activity, and the outcome achieved. We are interested in understanding your technical expertise, leadership, decision-making and influencing skills. Sift Prior to applications being sifted candidates will be asked to complete an additional IKM (International Knowledge Measurement) assessment. Candidates will be sent details of the assessment once the advert has closed. Candidates will be able to choose one of the following cloud technology assessments: Amazon Web Services (AWS) for Developers Microsoft Azure Developer Google Cloud Platform (GCP) This assessment is a pass or fail and only those who pass will be considered at the sift stage. In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and your Personal Statement, will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be assessed on both your experience and technical expertise. Your experience will be assessed through a combination of career based and behaviour style questions, allowing you to demonstrate how you have led teams, delivered technical outcomes . click apply for full job details
Sep 21, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Shape the Future of HMRC's Technology Platforms. The Chief Engineering and Platform Office (CEPO) are leading HMRC's technology transformation - simplifying systems, modernising IT delivery, and creating a future-ready digital landscape. Our mission is to reduce complexity by consolidating applications and adopting scalable, service-based solutions from trusted commercial partners. CEPO ensures HMRC's business groups, products, and services are supported by robust, secure, and innovative infrastructure. We set the direction, lead governance, and guarantee that every live service meets the highest standards - enabling efficient, reliable, and user-focused digital experiences for millions of customers. About the Teams Successful candidates will join one of three specialist teams within CEPO: Enterprise Cloud Services (ECS) - ECS delivers secure, scalable cloud platforms that underpin HMRC's digital services. With a broad customer base and diverse requirements, ECS provides foundational infrastructure that enables other teams, including EIS, to build and innovate. Enterprise Integration Services (EIS) - EIS ensures seamless connectivity and data flow across HMRC's systems. Acting as a consumer of ECS, EIS plays a critical role in driving integration standards and enabling interoperability across platforms. Contact Engagement Platform (CEP) - Build and run the core platforms that underpin HMRC's customer facing digital services. Further, CEP sets engineering standards and drives platform excellence across HMRC, ensuring consistency, resilience, and innovation in every solution we deliver. Job description As a Lead Infrastructure Engineer, you will manage infrastructure services and lead teams to design, build, and support complex infrastructure solutions. You will oversee programmes and projects, ensuring alignment with organisational strategy and operational integrity. This role requires expert-level technical knowledge, leadership skills, and the ability to anticipate future technological trends. Person specification We seek a strategic leader with deep technical expertise and hands-on experience managing large-scale cloud infrastructure projects. You will lead by example in delivering code in critical projects to a high standard. You will also bring excellent communication skills and an ability to influence at senior levels, alongside a strong understanding of modern development standards and security practices. You will provide technical leadership, manage third-party suppliers, and ensure systems integration standards are applied effectively. Other responsibilities include defining strategic roadmaps, managing resources, driving continuous improvement, and embedding security controls into all solutions. You will lead others in applying modern development standards and troubleshoot complex technical issues across multiple technology domains. Key Responsibilities Lead the design, implementation, and administration of complex Cloud infrastructure solutions and services. Establish standards and procedures for systems integration across the service lifecycle. Define and maintain strategic technology roadmaps for infrastructure services. Interact with, read, and write code to support automation and baseline repair activities. Design solutions with embedded security controls to mitigate security threats. Establish standards and procedures for systems integration across the service lifecycle. Manage planning and coordination of system and acceptance tests, including functional and non-functional specifications. Troubleshoot and resolve complex technical issues using lateral thinking across computing, storage, networking, and software. Lead teams in applying modern development standards and best practices. Mentor and guide infrastructure teams to deliver high-quality outcomes and continuous improvement. Essential Criteria Expert knowledge of IT infrastructure and ability to lead teams in secure by design implementations. Ability to identify and apply modern development standards and lead others in applying them. Experience establishing standards and procedures for systems integration. Proven leadership and mentoring skills with a focus on continuous improvement. An ability to read and write code and perform basic remediation activities. Experience managing system and acceptance test planning and providing authoritative advice. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Benefits Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, full qualification details and previous experiences. A 500-word Personal Statement. Making reference to the Essential Criteria, please describe a specific example where you identified and resolved a significant infrastructure, platform or service issue that required collaboration across multiple teams. Your response should focus on what you personally did, how you led the activity, and the outcome achieved. We are interested in understanding your technical expertise, leadership, decision-making and influencing skills. Sift Prior to applications being sifted candidates will be asked to complete an additional IKM (International Knowledge Measurement) assessment. Candidates will be sent details of the assessment once the advert has closed. Candidates will be able to choose one of the following cloud technology assessments: Amazon Web Services (AWS) for Developers Microsoft Azure Developer Google Cloud Platform (GCP) This assessment is a pass or fail and only those who pass will be considered at the sift stage. In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and your Personal Statement, will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be assessed on both your experience and technical expertise. Your experience will be assessed through a combination of career based and behaviour style questions, allowing you to demonstrate how you have led teams, delivered technical outcomes . click apply for full job details
About DUAL Working across 21 countries, DUAL has built a reputation as a specialist underwriting group and the market of choice for insurance intermediaries around the world. That's how we have become one of the world's largest international underwriting agencies (or MGAs) with US$3.4bn GWP. DUAL is part of Howden, a leading global insurance group with employee ownership at its heart. Founded in 1994, it provides insurance, reinsurance and underwriting services to clients ranging from private individuals to the largest multinational companies. The Group operates in 57 countries, employs over 24,000 people and manages premiums totalling US$50bn on behalf of its clients. The Underwriting Technician delivers accurate, timely underwriting administration and responsive broker support across Personal Lines products. The role supports brokers, underwriters and internal teams by processing policy transactions, maintaining high-quality records and applying agreed underwriting procedures within delegated authority. The role contributes to strong broker service, compliant customer outcomes and efficient operational delivery, escalating matters outside authority or requiring technical judgement. Key accountabilities Policy administration and processing Process new business, renewals, mid-term adjustments, endorsements, cancellations and policy documentation accurately and within agreed service levels. Check policy information and supporting documentation for completeness, consistency and accuracy. Maintain clear and accurate records across relevant insurance and workflow systems. Identify errors, missing information or unusual features and take appropriate action or elevate. Broker support and service excellence Provide professional, clear and timely support to brokers by telephone, email and approved digital channels. Respond to queries regarding products, policy documentation, underwriting requirements and operational processes. Build effective broker relationships through ownership, reliability and high-quality service. Escalate complex, sensitive or technical matters promptly to the appropriate colleague or manager. Technical underwriting support Support underwriters by gathering information, preparing referrals and completing agreed underwriting administration. Apply underwriting guidelines, procedures and delegated authority consistently. Recognise underwriting anomalies, potential risk issues and policy discrepancies, escalating them appropriately. Support implementation of product, process and underwriting changes. Quality, risk and compliance Complete work in line with internal procedures, quality standards and control requirements. Maintain strong data quality and protect confidential business, broker and customer information. Operate in accordance with applicable FCA requirements, Consumer Duty expectations and company policies. Complete mandatory training and support quality assurance, audit and compliance activity when required. Continuous improvement and teamwork Identify practical opportunities to improve broker experience, accuracy, turnaround times and efficiency. Participate in process reviews, system testing, training and change initiatives. Share knowledge and good practice, supporting colleagues during workload peaks and operational change. Take ownership of personal development and build broader product and underwriting knowledge. Knowledge, skills and experience Essential Experience in Motor Personal Lines insurance and Agricultural Fleet. Underwriting support, broking, policy administration or a comparable regulated service environment. Good understanding of insurance terminology and the policy lifecycle. High attention to detail, with the ability to work accurately at pace. Strong written and verbal communication skills, including confident broker contact. Ability to prioritise work, meet deadlines and take ownership through to resolution. Competence using Microsoft 365 and the ability to learn insurance and workflow systems. Collaborative approach and willingness to seek guidance when a matter is outside authority. Desirable Experience of UK Motor or other Personal Lines insurance products. Experience working directly with insurance brokers. Understanding of underwriting principles, referrals and delegated authority. Cert CII, progress towards an insurance qualification, or willingness to study. Personal qualities and behaviours Broker and customer focused, with a commitment to fair outcomes. Professional, dependable and accountable. Curious and willing to build technical knowledge. Calm, resilient and organised in a fast-paced environment. Positive team contributor who communicates openly and respectfully. Proactive, solutions-focused and receptive to feedback. Development opportunities The role provides a foundation for broader technical authority and future progression, subject to capability, business need and available opportunities. Potential pathways may include Senior Underwriting Technician, Team Leader, technical underwriting, product or operational specialist roles. General responsibilities Act consistently with company values, policies and standards of conduct. Carry out other reasonable duties aligned to the nature and level of the role. Maintain confidentiality and comply with information security and data protection requirements. Support an inclusive working environment in which colleagues, brokers and customers are treated with dignity and respect. What do we offer in return? A career that you define. Of course, we offer a competitive range of rewards and benefits to support you, but we know you expect all that. What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. Our culture: people first Our core values dictate how we live and work. We're a group with independence and people at its heart - and a home for talent with a unique culture: the biggest small company in the world. Being a people-first business has always been central to who we are. Our vision was to create an independent organisation with a distinctive culture that would survive and thrive through the people who shape it. Finding the most talented and entrepreneurial individuals to join the group has been, and will continue to be, key to our success. Diversity and inclusion At DUAL, our people are our greatest strength. We are committed to building an open and inclusive culture where everyone feels trusted and that they belong. We work to ensure all candidates, employees, clients and business partners are treated with fairness and respect. We want every candidate to be able to bring their best to the recruitment process, so if you require reasonable accommodation at any stage, please let us know and we will work with you to provide appropriate support. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us - the people who work in the business - supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They're invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.
Sep 21, 2026
Full time
About DUAL Working across 21 countries, DUAL has built a reputation as a specialist underwriting group and the market of choice for insurance intermediaries around the world. That's how we have become one of the world's largest international underwriting agencies (or MGAs) with US$3.4bn GWP. DUAL is part of Howden, a leading global insurance group with employee ownership at its heart. Founded in 1994, it provides insurance, reinsurance and underwriting services to clients ranging from private individuals to the largest multinational companies. The Group operates in 57 countries, employs over 24,000 people and manages premiums totalling US$50bn on behalf of its clients. The Underwriting Technician delivers accurate, timely underwriting administration and responsive broker support across Personal Lines products. The role supports brokers, underwriters and internal teams by processing policy transactions, maintaining high-quality records and applying agreed underwriting procedures within delegated authority. The role contributes to strong broker service, compliant customer outcomes and efficient operational delivery, escalating matters outside authority or requiring technical judgement. Key accountabilities Policy administration and processing Process new business, renewals, mid-term adjustments, endorsements, cancellations and policy documentation accurately and within agreed service levels. Check policy information and supporting documentation for completeness, consistency and accuracy. Maintain clear and accurate records across relevant insurance and workflow systems. Identify errors, missing information or unusual features and take appropriate action or elevate. Broker support and service excellence Provide professional, clear and timely support to brokers by telephone, email and approved digital channels. Respond to queries regarding products, policy documentation, underwriting requirements and operational processes. Build effective broker relationships through ownership, reliability and high-quality service. Escalate complex, sensitive or technical matters promptly to the appropriate colleague or manager. Technical underwriting support Support underwriters by gathering information, preparing referrals and completing agreed underwriting administration. Apply underwriting guidelines, procedures and delegated authority consistently. Recognise underwriting anomalies, potential risk issues and policy discrepancies, escalating them appropriately. Support implementation of product, process and underwriting changes. Quality, risk and compliance Complete work in line with internal procedures, quality standards and control requirements. Maintain strong data quality and protect confidential business, broker and customer information. Operate in accordance with applicable FCA requirements, Consumer Duty expectations and company policies. Complete mandatory training and support quality assurance, audit and compliance activity when required. Continuous improvement and teamwork Identify practical opportunities to improve broker experience, accuracy, turnaround times and efficiency. Participate in process reviews, system testing, training and change initiatives. Share knowledge and good practice, supporting colleagues during workload peaks and operational change. Take ownership of personal development and build broader product and underwriting knowledge. Knowledge, skills and experience Essential Experience in Motor Personal Lines insurance and Agricultural Fleet. Underwriting support, broking, policy administration or a comparable regulated service environment. Good understanding of insurance terminology and the policy lifecycle. High attention to detail, with the ability to work accurately at pace. Strong written and verbal communication skills, including confident broker contact. Ability to prioritise work, meet deadlines and take ownership through to resolution. Competence using Microsoft 365 and the ability to learn insurance and workflow systems. Collaborative approach and willingness to seek guidance when a matter is outside authority. Desirable Experience of UK Motor or other Personal Lines insurance products. Experience working directly with insurance brokers. Understanding of underwriting principles, referrals and delegated authority. Cert CII, progress towards an insurance qualification, or willingness to study. Personal qualities and behaviours Broker and customer focused, with a commitment to fair outcomes. Professional, dependable and accountable. Curious and willing to build technical knowledge. Calm, resilient and organised in a fast-paced environment. Positive team contributor who communicates openly and respectfully. Proactive, solutions-focused and receptive to feedback. Development opportunities The role provides a foundation for broader technical authority and future progression, subject to capability, business need and available opportunities. Potential pathways may include Senior Underwriting Technician, Team Leader, technical underwriting, product or operational specialist roles. General responsibilities Act consistently with company values, policies and standards of conduct. Carry out other reasonable duties aligned to the nature and level of the role. Maintain confidentiality and comply with information security and data protection requirements. Support an inclusive working environment in which colleagues, brokers and customers are treated with dignity and respect. What do we offer in return? A career that you define. Of course, we offer a competitive range of rewards and benefits to support you, but we know you expect all that. What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. Our culture: people first Our core values dictate how we live and work. We're a group with independence and people at its heart - and a home for talent with a unique culture: the biggest small company in the world. Being a people-first business has always been central to who we are. Our vision was to create an independent organisation with a distinctive culture that would survive and thrive through the people who shape it. Finding the most talented and entrepreneurial individuals to join the group has been, and will continue to be, key to our success. Diversity and inclusion At DUAL, our people are our greatest strength. We are committed to building an open and inclusive culture where everyone feels trusted and that they belong. We work to ensure all candidates, employees, clients and business partners are treated with fairness and respect. We want every candidate to be able to bring their best to the recruitment process, so if you require reasonable accommodation at any stage, please let us know and we will work with you to provide appropriate support. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us - the people who work in the business - supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They're invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.
Stantec Consulting International Ltd.
Ashton-under-lyne, Lancashire
With every community, Stantec redefines what's possible. Application Deadline: Recruitment is ongoing. Please apply as soon as possible as the advert may close once we have sufficient applicants. The Opportunity Join our 2027 (Autumn) Graduate Programme as a Graduate Stakeholder Engagement Consultant in our Taunton office, where you'll be part of a market-leading Community Development discipline. As a Stantec Graduate Stakeholder Engagement Consultant, you'll work closely with your team and fellow graduates, building your stakeholder engagement and communication skills within a collaborative, multidisciplinary environment. Supported by experienced professionals, you'll contribute to projects that make a positive impact on communities, helping to develop and deliver effective engagement strategies while gaining exposure to a diverse range of clients, projects and sectors. Take a look at our discipline here: Community & Stakeholder Engagement () , and review the career journey of our Stantec graduates here: Stantec Career Stories About the Role No two days are the same in our Stakeholder Engagement team. Based in our welcoming Taunton office, you'll gain experience across stakeholder and community engagement, consultation delivery, and social research, supporting projects from planning through to delivery. Your day-to-day responsibilities could include: Coordinating meetings with technical specialists and external stakeholders. Tracking project actions and supporting teams to deliver key outputs. Assisting with reporting, digital engagement platforms, and social media research. Supporting the production of consultation materials, event content, and communications alongside our graphics team. Organising and attending both in-person and virtual engagement events. Analysing qualitative and quantitative data to inform project recommendations. Contributing to newsletters, marketing content, and stakeholder communications. Managing and developing digital engagement platforms such as Commonplace. We are committed to supporting employees in achieving relevant professional qualifications and accreditation. Your Impact This role will help deliver sustainable, resilient infrastructure and community developments that create lasting benefits for people, places and the environment. Working across a range of projects, you will support the planning, design and delivery of infrastructure solutions that enhance communities, promote sustainable growth and improve quality of life. Your work will contribute to addressing key challenges such as climate resilience, resource efficiency and environmental stewardship, helping clients deliver innovative, future-ready solutions that meet the needs of both local communities and wider society. About you At Stantec, we value your potential over past experience. Along with a minimum of a Bachelor's degree in Psychology, Social Sciences, Human Geography, Journalism, Economics (or equivalent), and a keen interest in Stakeholder Engagement, you will be:- A Perseverer - You stay composed in the face of setbacks, approaching challenges with confidence and determination. An Adapter - You're able to remain calm in new and changing situations, comfortably switching between a variety of dynamic and exciting tasks. A Focused Individual - You focus on what matters, tuning out distractions to perform effectively in any situation. A Collaborator - You work effectively with lots of different people, considering others' perspectives to shape better outcomes. An Eager Learner - You learn from your experiences and the world around you, using this knowledge to anticipate how situations may unfold. Please note, we ask our graduates to come into the office 4 days per week, to ensure that you receive sufficient time with your team and receive the appropriate level of support. What we can offer you: A competitive salary Private medical insurance A range of benefits, including holiday buy and sell, group income protection and life assurance Permanent employment contract to demonstrate our commitment to your long term career at Stantec Professional progression plan, supporting you to gain professional chartership A supportive and collaborative team environment and Early Careers peer group and wider ERG network (see more on our ERGs here: Stantec Employee Resource Groups) Applicants must have an unconditional right to live and work in the UK for an indefinite period without limitation. Please take a look at our Graduate FAQs ( Graduate Application FAQs ) if you have any questions. About Stantec The Stantec community unites more than 34,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities. Our teams provide effective and relevant solutions, translating our clients' vision into valued consents, deliverable plans for projects and programmes, and efficient designs for delivery, based on technical excellence and deep market insights. We deal with today's challenges, but also keep a fairer, better tomorrow in sight, looking at how we deliver clean growth, support radical changes in our economy and meet the needs of future communities. Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment. Building an inspired, inclusive work environment that attracts, supports, and develops world class talent is a crucial key to our success. At Stantec we want you to perform your best at every stage of the recruitment process and are committed to ensuring it is accessible to all.
Sep 21, 2026
Full time
With every community, Stantec redefines what's possible. Application Deadline: Recruitment is ongoing. Please apply as soon as possible as the advert may close once we have sufficient applicants. The Opportunity Join our 2027 (Autumn) Graduate Programme as a Graduate Stakeholder Engagement Consultant in our Taunton office, where you'll be part of a market-leading Community Development discipline. As a Stantec Graduate Stakeholder Engagement Consultant, you'll work closely with your team and fellow graduates, building your stakeholder engagement and communication skills within a collaborative, multidisciplinary environment. Supported by experienced professionals, you'll contribute to projects that make a positive impact on communities, helping to develop and deliver effective engagement strategies while gaining exposure to a diverse range of clients, projects and sectors. Take a look at our discipline here: Community & Stakeholder Engagement () , and review the career journey of our Stantec graduates here: Stantec Career Stories About the Role No two days are the same in our Stakeholder Engagement team. Based in our welcoming Taunton office, you'll gain experience across stakeholder and community engagement, consultation delivery, and social research, supporting projects from planning through to delivery. Your day-to-day responsibilities could include: Coordinating meetings with technical specialists and external stakeholders. Tracking project actions and supporting teams to deliver key outputs. Assisting with reporting, digital engagement platforms, and social media research. Supporting the production of consultation materials, event content, and communications alongside our graphics team. Organising and attending both in-person and virtual engagement events. Analysing qualitative and quantitative data to inform project recommendations. Contributing to newsletters, marketing content, and stakeholder communications. Managing and developing digital engagement platforms such as Commonplace. We are committed to supporting employees in achieving relevant professional qualifications and accreditation. Your Impact This role will help deliver sustainable, resilient infrastructure and community developments that create lasting benefits for people, places and the environment. Working across a range of projects, you will support the planning, design and delivery of infrastructure solutions that enhance communities, promote sustainable growth and improve quality of life. Your work will contribute to addressing key challenges such as climate resilience, resource efficiency and environmental stewardship, helping clients deliver innovative, future-ready solutions that meet the needs of both local communities and wider society. About you At Stantec, we value your potential over past experience. Along with a minimum of a Bachelor's degree in Psychology, Social Sciences, Human Geography, Journalism, Economics (or equivalent), and a keen interest in Stakeholder Engagement, you will be:- A Perseverer - You stay composed in the face of setbacks, approaching challenges with confidence and determination. An Adapter - You're able to remain calm in new and changing situations, comfortably switching between a variety of dynamic and exciting tasks. A Focused Individual - You focus on what matters, tuning out distractions to perform effectively in any situation. A Collaborator - You work effectively with lots of different people, considering others' perspectives to shape better outcomes. An Eager Learner - You learn from your experiences and the world around you, using this knowledge to anticipate how situations may unfold. Please note, we ask our graduates to come into the office 4 days per week, to ensure that you receive sufficient time with your team and receive the appropriate level of support. What we can offer you: A competitive salary Private medical insurance A range of benefits, including holiday buy and sell, group income protection and life assurance Permanent employment contract to demonstrate our commitment to your long term career at Stantec Professional progression plan, supporting you to gain professional chartership A supportive and collaborative team environment and Early Careers peer group and wider ERG network (see more on our ERGs here: Stantec Employee Resource Groups) Applicants must have an unconditional right to live and work in the UK for an indefinite period without limitation. Please take a look at our Graduate FAQs ( Graduate Application FAQs ) if you have any questions. About Stantec The Stantec community unites more than 34,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities. Our teams provide effective and relevant solutions, translating our clients' vision into valued consents, deliverable plans for projects and programmes, and efficient designs for delivery, based on technical excellence and deep market insights. We deal with today's challenges, but also keep a fairer, better tomorrow in sight, looking at how we deliver clean growth, support radical changes in our economy and meet the needs of future communities. Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment. Building an inspired, inclusive work environment that attracts, supports, and develops world class talent is a crucial key to our success. At Stantec we want you to perform your best at every stage of the recruitment process and are committed to ensuring it is accessible to all.
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. VML's global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. About WPP WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit Senior CX Consultant wanted to join our Customer Experience team. The opportunity This is an amazing opportunity for an experienced CX Consultant, to join our rapidly expanding CX team, where you will work alongside Leads in UX and UI design, Optimisation and Consulting. Reporting into the Head of UX & CX Consultancy, this role serves as a SME for the consulting Customer Experience and Employee Experience offering. What you'll be doing As CX Consultant, you'll be a natural problem solver, who has planned, run and delivered customer experience optimisation and/or transformation projects across customer touchpoints (physical & digital). You will be an expert at getting under the hood of complex problems, facilitating workshops, and using design-thinking methods and techniques to improve digital products, services and enable organisations to embrace design-thinking and customer centric practices. You'll pride yourself on your can-do attitude, flexible approach and ability to adapt processes to best suit client briefs. As a thought leadership in customer experience, you will have a high-level understanding of eCommerce technology, and be able to communicate effectively at all levels, including C-Level stakeholders. What we want from you You will have experience supporting Clients with CX consultancy services - concentrating (albeit not exclusively) on new product development, roadmap definition, experience management and support in the creation of business cases Have in depth experience of CX for eCommerce and influencing physical and digital journey's Experienced designing and leading CX engagements and facilitating workshops Experience Strategically leading the development of CX consultancy propositions and go-to-market strategies, helping scope new client engagements and involvement in pitches Prior Experience Creating frameworks and approaches to key CX consultancy offerings to give structure and confidence to customers. Contribute strategically to CX frameworks and tools, such as blueprinting, service ideation, journey mapping, and present to both to working groups and C-Suite. Understanding of research methodologies, and ability to contribute to definition of research projects and utilise insights You will bring together CX, data and tech services to run joined up consultancy engagements for brands and retailers You will bring new ways of working, innovative ideas and experiences to our teams and be passionate about making the difference both in the short term but also embedding these into the longer-term culture of our Business You will help grow your client's business by helping them develop their CX and EX initiatives and roadmap What we can offer you Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Permanent only: We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday. How we use AI in the recruitment process: To ensure more focused and engaging conversations, we leverage AI in our recruitment processexclusively for secure, objective note-taking, never for evaluative judgments. This allows our team to be fully present with you. You are always welcome torequest a transcript of these notes or opt outof this feature at any time. Opting out will not impact the outcome of the interview process We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP agency (NYSE: WPP). For more information,please visit , andfollowalong on Instagram,LinkedIn, andX.
Sep 21, 2026
Full time
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. VML's global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. About WPP WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit Senior CX Consultant wanted to join our Customer Experience team. The opportunity This is an amazing opportunity for an experienced CX Consultant, to join our rapidly expanding CX team, where you will work alongside Leads in UX and UI design, Optimisation and Consulting. Reporting into the Head of UX & CX Consultancy, this role serves as a SME for the consulting Customer Experience and Employee Experience offering. What you'll be doing As CX Consultant, you'll be a natural problem solver, who has planned, run and delivered customer experience optimisation and/or transformation projects across customer touchpoints (physical & digital). You will be an expert at getting under the hood of complex problems, facilitating workshops, and using design-thinking methods and techniques to improve digital products, services and enable organisations to embrace design-thinking and customer centric practices. You'll pride yourself on your can-do attitude, flexible approach and ability to adapt processes to best suit client briefs. As a thought leadership in customer experience, you will have a high-level understanding of eCommerce technology, and be able to communicate effectively at all levels, including C-Level stakeholders. What we want from you You will have experience supporting Clients with CX consultancy services - concentrating (albeit not exclusively) on new product development, roadmap definition, experience management and support in the creation of business cases Have in depth experience of CX for eCommerce and influencing physical and digital journey's Experienced designing and leading CX engagements and facilitating workshops Experience Strategically leading the development of CX consultancy propositions and go-to-market strategies, helping scope new client engagements and involvement in pitches Prior Experience Creating frameworks and approaches to key CX consultancy offerings to give structure and confidence to customers. Contribute strategically to CX frameworks and tools, such as blueprinting, service ideation, journey mapping, and present to both to working groups and C-Suite. Understanding of research methodologies, and ability to contribute to definition of research projects and utilise insights You will bring together CX, data and tech services to run joined up consultancy engagements for brands and retailers You will bring new ways of working, innovative ideas and experiences to our teams and be passionate about making the difference both in the short term but also embedding these into the longer-term culture of our Business You will help grow your client's business by helping them develop their CX and EX initiatives and roadmap What we can offer you Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Permanent only: We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday. How we use AI in the recruitment process: To ensure more focused and engaging conversations, we leverage AI in our recruitment processexclusively for secure, objective note-taking, never for evaluative judgments. This allows our team to be fully present with you. You are always welcome torequest a transcript of these notes or opt outof this feature at any time. Opting out will not impact the outcome of the interview process We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP agency (NYSE: WPP). For more information,please visit , andfollowalong on Instagram,LinkedIn, andX.
End Date Friday 21 August 2026. Salary Range £26,200 - £26,200. We support flexible working - click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked. Job Description Summary: A part-time branch-based opportunity working 28 hours per week. Job Title Customer Support Location(s) Coatbridge. Working across our Bank of Scotland branches within a reasonable distance. Hours 28 hours a week, including Saturdays. Working Pattern Part-time. Salary £20,960, increasing to £21,560 after 6 months. What you'll be doing You'll start your journey in one of our branches, providing face to face support to customers. While you'll handle some everyday banking tasks, the heart of this role is helping people through important moments - offering reassurance, guidance and practical support. This could include supporting someone through a bereavement, resolving a fraud concern, helping a vulnerable customer, or building confidence with digital banking. You'll adapt to different customer needs, promote and support our digital services, and confidently help customers use online and mobile banking independently. You'll also recognise opportunities to connect customers with the right products and services. We don't expect you to know everything about banking - we'll teach you. What matters is being calm under pressure, adaptable, and empathetic. As you grow, you may progress into other roles across the Group, including supporting customers by phone, online, or through channels like web chat, video or social media. What we're looking for A minimum of 12 months customer service experience. A people person - You'll be honest and genuine, caring about helping people with their finances (no previous financial services experience required). The ability to quickly build relationships to give customers a fantastic experience. The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing. The commitment to deliver on your promises and going above and beyond for your customer. A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met. Grow Your Career with Our Skill Progression Framework At Lloyds Banking Group, we don't just offer jobs - we offer careers. We believe in building strong foundations, which is why we ask all new colleagues to spend a minimum of 12 months in a customer service role, mastering new skills, dealing with more complex customer needs, and earning valuable accreditations through our Skill Progression Framework. This helps you develop a deep understanding of our customers, our services, and the values that drive us. Once you've built that foundation, we'll support you in exploring a wide range of career opportunities across the Group in more specialist areas including Digital, Operations, Fraud, and Financial Planning, as well as opportunities to move into leadership roles. This is a place for you Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Private medical benefit with BUPA Share schemes Benefits you can adapt to your lifestyle, such as discounted shopping 22 days' holiday (increases over time), with bank holidays on top - pro rated for part time roles A range of wellbeing initiatives and generous parental leave policies Salaries are reviewed annually on 1 April as part of our annual pay review We'll also provide you with a full uniform, so you'll always feel prepared and won't need to think about what to wear for work each day. We know that great talent comes from many backgrounds. Whilst this advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. Should you wish to contact us for any reason, please email us at: For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.
Sep 21, 2026
Full time
End Date Friday 21 August 2026. Salary Range £26,200 - £26,200. We support flexible working - click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked. Job Description Summary: A part-time branch-based opportunity working 28 hours per week. Job Title Customer Support Location(s) Coatbridge. Working across our Bank of Scotland branches within a reasonable distance. Hours 28 hours a week, including Saturdays. Working Pattern Part-time. Salary £20,960, increasing to £21,560 after 6 months. What you'll be doing You'll start your journey in one of our branches, providing face to face support to customers. While you'll handle some everyday banking tasks, the heart of this role is helping people through important moments - offering reassurance, guidance and practical support. This could include supporting someone through a bereavement, resolving a fraud concern, helping a vulnerable customer, or building confidence with digital banking. You'll adapt to different customer needs, promote and support our digital services, and confidently help customers use online and mobile banking independently. You'll also recognise opportunities to connect customers with the right products and services. We don't expect you to know everything about banking - we'll teach you. What matters is being calm under pressure, adaptable, and empathetic. As you grow, you may progress into other roles across the Group, including supporting customers by phone, online, or through channels like web chat, video or social media. What we're looking for A minimum of 12 months customer service experience. A people person - You'll be honest and genuine, caring about helping people with their finances (no previous financial services experience required). The ability to quickly build relationships to give customers a fantastic experience. The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing. The commitment to deliver on your promises and going above and beyond for your customer. A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met. Grow Your Career with Our Skill Progression Framework At Lloyds Banking Group, we don't just offer jobs - we offer careers. We believe in building strong foundations, which is why we ask all new colleagues to spend a minimum of 12 months in a customer service role, mastering new skills, dealing with more complex customer needs, and earning valuable accreditations through our Skill Progression Framework. This helps you develop a deep understanding of our customers, our services, and the values that drive us. Once you've built that foundation, we'll support you in exploring a wide range of career opportunities across the Group in more specialist areas including Digital, Operations, Fraud, and Financial Planning, as well as opportunities to move into leadership roles. This is a place for you Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Private medical benefit with BUPA Share schemes Benefits you can adapt to your lifestyle, such as discounted shopping 22 days' holiday (increases over time), with bank holidays on top - pro rated for part time roles A range of wellbeing initiatives and generous parental leave policies Salaries are reviewed annually on 1 April as part of our annual pay review We'll also provide you with a full uniform, so you'll always feel prepared and won't need to think about what to wear for work each day. We know that great talent comes from many backgrounds. Whilst this advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. Should you wish to contact us for any reason, please email us at: For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.
Closing date: 22-09-2026 Night Ambulance Crew - 6 Month Fixed Term Contract £13.24 per hour plus shift premium and benefits Full time 38.5 hours per week, on a 4 on 4 off rota including nights and weekends - 8pm-8am Bristol, BS30 8FR You'll need a full manual UK driver's licence for this job You can apply for this job on your mobile in a few simple steps - no CV needed. Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties - the amount of contact will differ dependant on role applied for. Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards. Please carefully consider your comfort levels with these responsibilities before applying. We're looking for people to join the Co-op Funeralcare team as night ambulance crew. You don't need experience to do this job, just a genuine desire to help people at the time they need it most. To help you learn the skills you need to help support families in our care, we'll support you with training along the way. We'll also offer you a competitive salary, an excellent pension, and discounts on a range of Co-op products and services. As a part of a specialist night ambulance service, you'll carry out the collection and transportation of the deceased coming into our care during night hours. This allows us to have a 24-7 operation, supporting our clients whatever time they need us. You'll be working on a regular shift pattern, with shifts starting at 8pm and ending at 8am. What you'll do • collect the deceased during the night from a range of locations and scenarios, in a professional, empathetic and dignified manner • carry out support activities whilst at the funeral home, including the care and preparation of the deceased • work closely with the wider team to make sure there's a clear hand-over for daytime colleagues • update and maintain records, on both written and digital platforms, in line with processes and regulation • report into the care logistics manager, carrying out any requests as instructed What you'll bring • the flexibility to work night shifts • a full UK manual driving licence • the ability to act promptly but in a measured and considered way • the ability take instructions and follow them to the letter, with a high attention to detail • a calm approach in sometimes distressing situations and the ability to think on your feet • the ability to carry out duties involving manual lifting Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • 30% off Co-op branded products in our food stores all year-round • 10% off other brands in our food stores all year-round • discounts on other Co-op products and services • 23 days holidays (pro rata, rising with service) • a pension with up to 10% employer contributions • access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day • access to virtual GP and free eye tests • endless career development opportunities including apprenticeships • friendly, supportive team and the knowledge that you make a huge difference to your community • access to Stream - a money management app that gives you access to a percentage of your pay as you earn it A place you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test. If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of pre-employment screening checks. We reserve the right to remove a vacancy before the scheduled closing date.
Sep 21, 2026
Full time
Closing date: 22-09-2026 Night Ambulance Crew - 6 Month Fixed Term Contract £13.24 per hour plus shift premium and benefits Full time 38.5 hours per week, on a 4 on 4 off rota including nights and weekends - 8pm-8am Bristol, BS30 8FR You'll need a full manual UK driver's licence for this job You can apply for this job on your mobile in a few simple steps - no CV needed. Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties - the amount of contact will differ dependant on role applied for. Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards. Please carefully consider your comfort levels with these responsibilities before applying. We're looking for people to join the Co-op Funeralcare team as night ambulance crew. You don't need experience to do this job, just a genuine desire to help people at the time they need it most. To help you learn the skills you need to help support families in our care, we'll support you with training along the way. We'll also offer you a competitive salary, an excellent pension, and discounts on a range of Co-op products and services. As a part of a specialist night ambulance service, you'll carry out the collection and transportation of the deceased coming into our care during night hours. This allows us to have a 24-7 operation, supporting our clients whatever time they need us. You'll be working on a regular shift pattern, with shifts starting at 8pm and ending at 8am. What you'll do • collect the deceased during the night from a range of locations and scenarios, in a professional, empathetic and dignified manner • carry out support activities whilst at the funeral home, including the care and preparation of the deceased • work closely with the wider team to make sure there's a clear hand-over for daytime colleagues • update and maintain records, on both written and digital platforms, in line with processes and regulation • report into the care logistics manager, carrying out any requests as instructed What you'll bring • the flexibility to work night shifts • a full UK manual driving licence • the ability to act promptly but in a measured and considered way • the ability take instructions and follow them to the letter, with a high attention to detail • a calm approach in sometimes distressing situations and the ability to think on your feet • the ability to carry out duties involving manual lifting Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • 30% off Co-op branded products in our food stores all year-round • 10% off other brands in our food stores all year-round • discounts on other Co-op products and services • 23 days holidays (pro rata, rising with service) • a pension with up to 10% employer contributions • access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day • access to virtual GP and free eye tests • endless career development opportunities including apprenticeships • friendly, supportive team and the knowledge that you make a huge difference to your community • access to Stream - a money management app that gives you access to a percentage of your pay as you earn it A place you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test. If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of pre-employment screening checks. We reserve the right to remove a vacancy before the scheduled closing date.
Outcomes First Group
Princes Risborough, Buckinghamshire
We work smarter so that you can enjoy the things that matter outside of work Job Title: SEN Teacher Location: Red Kite School, Princes Risborough, HP27 0JW Hours: 40 hours per week Monday-Friday Salary: Up to £45,000 per annum (depending on experience, not pro rata) Contract: Permanent Term Time Only Start: January 2027 UK applicants only - no sponsorship available About the Role As an SEN Teacher, you'll have the opportunity to do exactly that. We're looking for a passionate and creative SEN Teacher with experience, skills or a strong interest in Music and/or Technology to join our specialist school and help young people overcome barriers, discover their strengths and achieve things they may never have thought possible. This is a role where relationships matter just as much as results. You'll get to know each pupil as an individual, understand how they learn best and create engaging learning experiences that build confidence, curiosity and a genuine love of learning. Whether through music, technology, or wider curriculum subjects, you'll inspire pupils to explore their talents, express themselves and develop skills for the future. Whether you're an experienced SEN teacher or an excellent mainstream teacher ready for a new challenge, we'll give you the support, training and professional development to thrive in specialist education. No two days are the same, but every day gives you the chance to make a lasting difference. What you will be doing Plan and deliver engaging, creative and highly personalised lessons that meet a wide range of learning needs. Use music, technology, computing or digital resources to engage pupils and enhance learning opportunities. Build strong, trusting relationships with pupils, creating a classroom where they feel safe, understood and motivated to learn. Adapt your teaching to remove barriers and help every young person experience success. Set meaningful goals, track progress and celebrate the small wins and major milestones along the way. Develop and review personalised learning plans, including IEPs and behaviour support strategies. Contribute to a positive, nurturing and inclusive school culture where every pupil is encouraged to believe in themselves. What You'll Bring Qualified Teacher Status (QTS) or equivalent required. A genuine passion for helping children and young people overcome barriers to learning. Experience, qualifications or a strong interest in Music, Music Technology, Computing, IT, Digital Skills or Technology-based learning. Creativity, flexibility and the ability to adapt teaching to individual needs. A calm, patient and resilient approach, with the confidence to support pupils with additional needs. Strong communication skills and a collaborative approach to working with colleagues and wider professionals. Experience working within SEN, Autism, SEMH or specialist education is highly desirable, but we also encourage applications from mainstream teachers with a background in Music, Technology or Computing who are looking to make the move into specialist education. Full support and ongoing professional development will be provided. About Us Red Kite School is an independent special school for up to 60 young people aged 11-18 with Social, Emotional and Mental Health (SEMH) needs. Opened in September 2024, the school is located in the beautiful market town of Princes Risborough, Buckinghamshire. We provide a safe, nurturing and supportive environment where every young person is understood, valued and encouraged to thrive. Our experienced team creates a calm, structured environment where pupils build confidence, resilience and achieve positive outcomes through personalised learning, high expectations and strong relationships. Our curriculum develops the knowledge, emotional resilience, social communication and life skills pupils need to succeed in education, their communities and beyond, helping every young person become a confident learner, responsible citizen and prepared for their future. Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Sep 20, 2026
Full time
We work smarter so that you can enjoy the things that matter outside of work Job Title: SEN Teacher Location: Red Kite School, Princes Risborough, HP27 0JW Hours: 40 hours per week Monday-Friday Salary: Up to £45,000 per annum (depending on experience, not pro rata) Contract: Permanent Term Time Only Start: January 2027 UK applicants only - no sponsorship available About the Role As an SEN Teacher, you'll have the opportunity to do exactly that. We're looking for a passionate and creative SEN Teacher with experience, skills or a strong interest in Music and/or Technology to join our specialist school and help young people overcome barriers, discover their strengths and achieve things they may never have thought possible. This is a role where relationships matter just as much as results. You'll get to know each pupil as an individual, understand how they learn best and create engaging learning experiences that build confidence, curiosity and a genuine love of learning. Whether through music, technology, or wider curriculum subjects, you'll inspire pupils to explore their talents, express themselves and develop skills for the future. Whether you're an experienced SEN teacher or an excellent mainstream teacher ready for a new challenge, we'll give you the support, training and professional development to thrive in specialist education. No two days are the same, but every day gives you the chance to make a lasting difference. What you will be doing Plan and deliver engaging, creative and highly personalised lessons that meet a wide range of learning needs. Use music, technology, computing or digital resources to engage pupils and enhance learning opportunities. Build strong, trusting relationships with pupils, creating a classroom where they feel safe, understood and motivated to learn. Adapt your teaching to remove barriers and help every young person experience success. Set meaningful goals, track progress and celebrate the small wins and major milestones along the way. Develop and review personalised learning plans, including IEPs and behaviour support strategies. Contribute to a positive, nurturing and inclusive school culture where every pupil is encouraged to believe in themselves. What You'll Bring Qualified Teacher Status (QTS) or equivalent required. A genuine passion for helping children and young people overcome barriers to learning. Experience, qualifications or a strong interest in Music, Music Technology, Computing, IT, Digital Skills or Technology-based learning. Creativity, flexibility and the ability to adapt teaching to individual needs. A calm, patient and resilient approach, with the confidence to support pupils with additional needs. Strong communication skills and a collaborative approach to working with colleagues and wider professionals. Experience working within SEN, Autism, SEMH or specialist education is highly desirable, but we also encourage applications from mainstream teachers with a background in Music, Technology or Computing who are looking to make the move into specialist education. Full support and ongoing professional development will be provided. About Us Red Kite School is an independent special school for up to 60 young people aged 11-18 with Social, Emotional and Mental Health (SEMH) needs. Opened in September 2024, the school is located in the beautiful market town of Princes Risborough, Buckinghamshire. We provide a safe, nurturing and supportive environment where every young person is understood, valued and encouraged to thrive. Our experienced team creates a calm, structured environment where pupils build confidence, resilience and achieve positive outcomes through personalised learning, high expectations and strong relationships. Our curriculum develops the knowledge, emotional resilience, social communication and life skills pupils need to succeed in education, their communities and beyond, helping every young person become a confident learner, responsible citizen and prepared for their future. Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
At OFG we allow for greater work life balance and extra time to do the things you love outside work Role: Maths Teacher Location: Park School, Chipping Norton, OX7 5QH Salary: Up to £48,000 per annum (depending on experience, not pro rata) Hours: 37.5 hours per week Monday to Friday 8:30am - 4:30pm Contract: Permanent, Term-Time Only Start: November 2026 UK applicants only. This role does not offer sponsorship About the Role As our Maths Teacher, you'll do more than teach a subject, you'll help pupils discover what they're capable of. Through creative, engaging and highly personalised lessons, you'll make maths accessible, build confidence and inspire a genuine love of learning. Working closely with our multidisciplinary team, you'll create a classroom where every pupil feels safe, understood and encouraged to succeed. You'll adapt your teaching to overcome individual barriers, celebrate progress and help pupils develop the confidence, independence and skills they need to thrive both in school and beyond. You may also take on the role of Form Tutor, becoming a key source of support and encouragement for your pupils. From championing their pastoral development to working alongside families, professionals and Teaching Assistants, you'll help create a consistent support network that enables every young person to reach their potential. What You'll Be Doing Deliver engaging, creative and differentiated Maths lessons that inspire every learner. Plan and deliver high-quality teaching that enables pupils to achieve their individual targets. Create an inclusive, nurturing and positive learning environment where every pupil can thrive. Monitor, assess and track pupil progress, adapting teaching to maximise achievement. Use a range of assessment strategies and digital recording tools to celebrate progress and inform future learning. Work collaboratively with Teaching Assistants, therapists, families and external professionals. Support pupils' social, emotional and personal development alongside their academic progress. Contribute to curriculum development and wider school life. About You QTS/QTLS or equivalent required. Experience teaching Maths across secondary age pupils. High expectations and a genuine belief that every child can succeed. Excellent classroom management and behaviour support skills. The ability to adapt teaching to meet a wide range of learning needs. Experience working within an SEN or specialist setting is desirable but not essential. About us Park School is an independent specialist day school for boys and girls aged from 7 to 18, catering for pupils with a wide range of social, emotional and mental health needs. Our dedicated team work together to ensure successful outcomes for pupils who often arrive at the school with a troubled view of education and life. We pride ourselves in steering pupils in the right direction, nurturing aspiration to progress them both academically and socially to encourage them to take pride in their achievements. Socially, we build confidence in our students, so they are able to have a greater understanding of the wider community in which they live. Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Sep 20, 2026
Full time
At OFG we allow for greater work life balance and extra time to do the things you love outside work Role: Maths Teacher Location: Park School, Chipping Norton, OX7 5QH Salary: Up to £48,000 per annum (depending on experience, not pro rata) Hours: 37.5 hours per week Monday to Friday 8:30am - 4:30pm Contract: Permanent, Term-Time Only Start: November 2026 UK applicants only. This role does not offer sponsorship About the Role As our Maths Teacher, you'll do more than teach a subject, you'll help pupils discover what they're capable of. Through creative, engaging and highly personalised lessons, you'll make maths accessible, build confidence and inspire a genuine love of learning. Working closely with our multidisciplinary team, you'll create a classroom where every pupil feels safe, understood and encouraged to succeed. You'll adapt your teaching to overcome individual barriers, celebrate progress and help pupils develop the confidence, independence and skills they need to thrive both in school and beyond. You may also take on the role of Form Tutor, becoming a key source of support and encouragement for your pupils. From championing their pastoral development to working alongside families, professionals and Teaching Assistants, you'll help create a consistent support network that enables every young person to reach their potential. What You'll Be Doing Deliver engaging, creative and differentiated Maths lessons that inspire every learner. Plan and deliver high-quality teaching that enables pupils to achieve their individual targets. Create an inclusive, nurturing and positive learning environment where every pupil can thrive. Monitor, assess and track pupil progress, adapting teaching to maximise achievement. Use a range of assessment strategies and digital recording tools to celebrate progress and inform future learning. Work collaboratively with Teaching Assistants, therapists, families and external professionals. Support pupils' social, emotional and personal development alongside their academic progress. Contribute to curriculum development and wider school life. About You QTS/QTLS or equivalent required. Experience teaching Maths across secondary age pupils. High expectations and a genuine belief that every child can succeed. Excellent classroom management and behaviour support skills. The ability to adapt teaching to meet a wide range of learning needs. Experience working within an SEN or specialist setting is desirable but not essential. About us Park School is an independent specialist day school for boys and girls aged from 7 to 18, catering for pupils with a wide range of social, emotional and mental health needs. Our dedicated team work together to ensure successful outcomes for pupils who often arrive at the school with a troubled view of education and life. We pride ourselves in steering pupils in the right direction, nurturing aspiration to progress them both academically and socially to encourage them to take pride in their achievements. Socially, we build confidence in our students, so they are able to have a greater understanding of the wider community in which they live. Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Job Title: Social Media & Content Creator Location: Harlow, Essex - Office & site based Salary: £28k - £35k Depending on Experience Job Type: Permanent, Full About us SheaWorks is a fast-growing, family-run electrical and building services contractor working with some of the UK's leading property, managing agent and commercial organisations. We are looking for a confident, creative and outgoing Social Media & Content Creator to join our team full-time. We don't want corporate, boring social media. We want someone who can capture the real personality behind SheaWorks - our engineers, our office team, the jobs we attend, the chaos, the laughs and everything that happens in between. You'll need to be confident both behind AND in front of the camera, full of ideas and happy to get involved. One day you could be creating funny, relatable content with the office team; the next you could be heading into London to meet one of our engineers on site and film a day in their life. What You'll Be Doing You'll take ownership of SheaWorks' social media presence and create regular, engaging content across platforms including Instagram, TikTok, Facebook and LinkedIn. Your role will include: Planning, filming, editing and posting social media content Regularly appearing in content yourself Creating funny and relatable office content with the SheaWorks team Travelling to jobs and meeting our engineers on site to capture real-life content Filming project transformations, behind-the-scenes footage and completed works Creating "day in the life" content with our engineers Coming up with challenges, trends, interviews and entertaining video ideas Creating educational content and simple electrical/property tips Interviewing engineers and team members on camera Keeping up with TikTok, Instagram and social media trends and adapting them for SheaWorks Producing Reels, TikToks, Stories, photographs and other short-form content Editing videos ready for posting Writing captions and scheduling posts Responding to comments and helping grow our online community Creating more professional content for LinkedIn alongside our fun social content Capturing company milestones, new starters, apprentices, training, team events and achievements Helping build the personalities of our engineers and office team online Tracking what performs well and creating more of the content our audience actually engages with Who We're Looking For We're looking for personality as much as experience. You'll ideally be someone who: Is naturally confident and not camera shy Has a good sense of humour Is comfortable approaching people and getting them involved Understands what makes TikTok and Instagram content entertaining Can spot content opportunities without constantly needing to be told what to film Is creative and constantly thinking of new ideas Can film and edit short-form video to a high standard Is organised enough to maintain a consistent content schedule Is comfortable working in a busy office environment Is happy travelling to sites across London, Essex and surrounding areas Can switch between funny, informal content and polished professional content when needed Understands that sometimes the best-performing content isn't perfectly polished - it's real, relatable and entertaining Experience using platforms or software such as CapCut, Canva, Adobe, TikTok and Instagram would be beneficial. Experience within construction or electrical services is not essential - we'll teach you that. We'd much rather find someone with the right personality, creativity and understanding of social media. The Opportunity SheaWorks is a growing, family-run electrical and building services business with a large team of engineers working across London, Essex and surrounding areas. There's always something happening. We want someone to come in and make our social media feel completely different from the typical construction company. We want people to follow SheaWorks even if they don't currently need an electrician. We want to show the personalities behind the business, create content people relate to and laugh at, showcase the work our team carries out and build a recognisable online brand. You'll have a huge amount of creative freedom. If you've got an idea and think it'll work, we want you to try it. Important This is not a remote social media role. A huge part of the job is being around the SheaWorks team, capturing spontaneous content and getting out on site with our engineers. You'll be based from our Harlow office and regularly travel to sites to create content. You'll also need to be comfortable appearing regularly on SheaWorks' social channels yourself. How to Apply Don't just send us a standard CV. Show us what you can do. Send us your CV along with your TikTok, Instagram, portfolio or examples of content you've created . We may ask you to send us a short video introducing yourself and telling us why you think you'd be perfect for SheaWorks, something to really get our attention! We care just as much about your personality, ideas and creativity as we do about what's written on your CV. Candidates with experience of; Social Media Manager, Content Creator, Social Media & Content Specialist, Digital Content Creator, Social Media Coordinator, Content & Social Media Executive, Digital Content & Social Media Manager, Social Media Strategist, Content Marketing Specialist, Social Content Manager will also be considered for this role.
Sep 19, 2026
Full time
Job Title: Social Media & Content Creator Location: Harlow, Essex - Office & site based Salary: £28k - £35k Depending on Experience Job Type: Permanent, Full About us SheaWorks is a fast-growing, family-run electrical and building services contractor working with some of the UK's leading property, managing agent and commercial organisations. We are looking for a confident, creative and outgoing Social Media & Content Creator to join our team full-time. We don't want corporate, boring social media. We want someone who can capture the real personality behind SheaWorks - our engineers, our office team, the jobs we attend, the chaos, the laughs and everything that happens in between. You'll need to be confident both behind AND in front of the camera, full of ideas and happy to get involved. One day you could be creating funny, relatable content with the office team; the next you could be heading into London to meet one of our engineers on site and film a day in their life. What You'll Be Doing You'll take ownership of SheaWorks' social media presence and create regular, engaging content across platforms including Instagram, TikTok, Facebook and LinkedIn. Your role will include: Planning, filming, editing and posting social media content Regularly appearing in content yourself Creating funny and relatable office content with the SheaWorks team Travelling to jobs and meeting our engineers on site to capture real-life content Filming project transformations, behind-the-scenes footage and completed works Creating "day in the life" content with our engineers Coming up with challenges, trends, interviews and entertaining video ideas Creating educational content and simple electrical/property tips Interviewing engineers and team members on camera Keeping up with TikTok, Instagram and social media trends and adapting them for SheaWorks Producing Reels, TikToks, Stories, photographs and other short-form content Editing videos ready for posting Writing captions and scheduling posts Responding to comments and helping grow our online community Creating more professional content for LinkedIn alongside our fun social content Capturing company milestones, new starters, apprentices, training, team events and achievements Helping build the personalities of our engineers and office team online Tracking what performs well and creating more of the content our audience actually engages with Who We're Looking For We're looking for personality as much as experience. You'll ideally be someone who: Is naturally confident and not camera shy Has a good sense of humour Is comfortable approaching people and getting them involved Understands what makes TikTok and Instagram content entertaining Can spot content opportunities without constantly needing to be told what to film Is creative and constantly thinking of new ideas Can film and edit short-form video to a high standard Is organised enough to maintain a consistent content schedule Is comfortable working in a busy office environment Is happy travelling to sites across London, Essex and surrounding areas Can switch between funny, informal content and polished professional content when needed Understands that sometimes the best-performing content isn't perfectly polished - it's real, relatable and entertaining Experience using platforms or software such as CapCut, Canva, Adobe, TikTok and Instagram would be beneficial. Experience within construction or electrical services is not essential - we'll teach you that. We'd much rather find someone with the right personality, creativity and understanding of social media. The Opportunity SheaWorks is a growing, family-run electrical and building services business with a large team of engineers working across London, Essex and surrounding areas. There's always something happening. We want someone to come in and make our social media feel completely different from the typical construction company. We want people to follow SheaWorks even if they don't currently need an electrician. We want to show the personalities behind the business, create content people relate to and laugh at, showcase the work our team carries out and build a recognisable online brand. You'll have a huge amount of creative freedom. If you've got an idea and think it'll work, we want you to try it. Important This is not a remote social media role. A huge part of the job is being around the SheaWorks team, capturing spontaneous content and getting out on site with our engineers. You'll be based from our Harlow office and regularly travel to sites to create content. You'll also need to be comfortable appearing regularly on SheaWorks' social channels yourself. How to Apply Don't just send us a standard CV. Show us what you can do. Send us your CV along with your TikTok, Instagram, portfolio or examples of content you've created . We may ask you to send us a short video introducing yourself and telling us why you think you'd be perfect for SheaWorks, something to really get our attention! We care just as much about your personality, ideas and creativity as we do about what's written on your CV. Candidates with experience of; Social Media Manager, Content Creator, Social Media & Content Specialist, Digital Content Creator, Social Media Coordinator, Content & Social Media Executive, Digital Content & Social Media Manager, Social Media Strategist, Content Marketing Specialist, Social Content Manager will also be considered for this role.
Data Migration Specialist 6-Month Contract Start date - early October start £48,559 per annum 6-month contract Mostly Remote 1 day per month in office ASAP start We're working with a leading UK not-for-profit organisation that is undertaking a major Data, Digital and Technology Transformation Programme . As part of this programme, they are looking for an experienced Data Migration Specialist to join the team on a 6-month contract , providing parental leave cover for a key technical role. This is an excellent opportunity for a hands-on data migration professional to play a central role in a significant CRM transformation, helping ensure that data is accurately extracted, cleansed, transformed and successfully migrated into a new CRM environment. The role You'll act as a key technical contact for data migration activities throughout the contract, working closely with internal teams, external partners and technical stakeholders. Your responsibilities will include: Extracting data from legacy systems using SQL and agreed extraction procedures. Analysing source data to identify quality issues, anomalies, gaps and inconsistencies. Cleansing, standardising and transforming data in line with approved business rules and mapping specifications. Designing and maintaining data mappings , migration documentation, procedures and technical runbooks. Creating and maintaining datasets for migration, testing, reconciliation and validation. Delivering migration activities across development, test and production environments. Supporting the design and execution of migration cutover activities . Investigating and categorising data quality issues and ensuring appropriate resolution. Reviewing extraction approaches, transformation logic and migration outputs. Providing technical guidance and quality assurance to colleagues. Tracking and reporting on migration progress, risks, issues and dependencies. Acting as a primary technical point of contact for internal and external stakeholders. What we're looking for We're particularly interested in candidates with: Significant hands-on experience using SQL for complex data extraction and selection. Strong knowledge of data migration principles and methodologies . Experience working with CRM data , ideally within a non-profit, charity or membership environment. Experience designing and implementing complex cross-system data mappings . The ability to translate business and data requirements into robust technical data-selection criteria. Experience leading or taking ownership of data migration execution. Strong understanding of data quality, cleansing, transformation, reconciliation and validation . Knowledge of payment processing, particularly Direct Debits and Gift Aid . Desirable experience It would be advantageous if you also have: Experience working within an Agile delivery environment . Experience with Salesforce , particularly Nonprofit Cloud/Agentforce for Nonprofits. Knowledge of FinDock and its data model. Previous experience within the charity or not-for-profit sector. BCS PDMv3 or an equivalent data management/migration qualification. Contract & working arrangements Contract: 6 months Start: Mid-October 2026 Salary: £48,559 per annum equivalent Working pattern: Mostly remote Office: Approximately 1 day per month in the office Availability: Candidates who are immediately available or available to start by mid-October are particularly encouraged to apply. Why this opportunity? You'll be joining a high-profile transformation programme at an organisation whose work has a significant soci
Sep 18, 2026
Full time
Data Migration Specialist 6-Month Contract Start date - early October start £48,559 per annum 6-month contract Mostly Remote 1 day per month in office ASAP start We're working with a leading UK not-for-profit organisation that is undertaking a major Data, Digital and Technology Transformation Programme . As part of this programme, they are looking for an experienced Data Migration Specialist to join the team on a 6-month contract , providing parental leave cover for a key technical role. This is an excellent opportunity for a hands-on data migration professional to play a central role in a significant CRM transformation, helping ensure that data is accurately extracted, cleansed, transformed and successfully migrated into a new CRM environment. The role You'll act as a key technical contact for data migration activities throughout the contract, working closely with internal teams, external partners and technical stakeholders. Your responsibilities will include: Extracting data from legacy systems using SQL and agreed extraction procedures. Analysing source data to identify quality issues, anomalies, gaps and inconsistencies. Cleansing, standardising and transforming data in line with approved business rules and mapping specifications. Designing and maintaining data mappings , migration documentation, procedures and technical runbooks. Creating and maintaining datasets for migration, testing, reconciliation and validation. Delivering migration activities across development, test and production environments. Supporting the design and execution of migration cutover activities . Investigating and categorising data quality issues and ensuring appropriate resolution. Reviewing extraction approaches, transformation logic and migration outputs. Providing technical guidance and quality assurance to colleagues. Tracking and reporting on migration progress, risks, issues and dependencies. Acting as a primary technical point of contact for internal and external stakeholders. What we're looking for We're particularly interested in candidates with: Significant hands-on experience using SQL for complex data extraction and selection. Strong knowledge of data migration principles and methodologies . Experience working with CRM data , ideally within a non-profit, charity or membership environment. Experience designing and implementing complex cross-system data mappings . The ability to translate business and data requirements into robust technical data-selection criteria. Experience leading or taking ownership of data migration execution. Strong understanding of data quality, cleansing, transformation, reconciliation and validation . Knowledge of payment processing, particularly Direct Debits and Gift Aid . Desirable experience It would be advantageous if you also have: Experience working within an Agile delivery environment . Experience with Salesforce , particularly Nonprofit Cloud/Agentforce for Nonprofits. Knowledge of FinDock and its data model. Previous experience within the charity or not-for-profit sector. BCS PDMv3 or an equivalent data management/migration qualification. Contract & working arrangements Contract: 6 months Start: Mid-October 2026 Salary: £48,559 per annum equivalent Working pattern: Mostly remote Office: Approximately 1 day per month in the office Availability: Candidates who are immediately available or available to start by mid-October are particularly encouraged to apply. Why this opportunity? You'll be joining a high-profile transformation programme at an organisation whose work has a significant soci
