Fundraising Marketing Manager Fixed Term Contract to Cover Maternity Until January 2027 £44,374- £46,943 pa City of London E1 8QS and we are a hybrid working organisation Please note this is a hybrid role based on the successful candidate working at least two days a week in our London office. Remote contracts would not be considered for this role. Purpose of Role At Comic Relief, we harness the power of entertainment and pop culture to create a just world free from poverty. And, as our Fundraising Marketing Manager, you ll contribute to this by developing brilliant marketing strategies and fundraising toolkits for multiple fundraising campaigns. You ll identify ways in which we can use powerful stories and integrate our content and communications to maximize impact across difference audiences. You ll also lead on awareness generating activity to fill the top of the funnel, and ultimately leading supporters to donations and other activations. You ll balance data and creativity in equal measure; you ll think strategically, act tactically and you ll be a natural collaborator, informing and delivery to ultimately drive joyful generosity. Key responsibilities: Manage the development of marketing plans to support fundraising campaign strategies and objectives that support fundraising income generation. This may include for example working with internal and/ or external teams to create: o Creative campaign propositions/ strategic approaches to fundraising campaigns o Look and feel guidance o Campaign Proposition Guidance (Songsheet), including headline messaging approaches Hero campaign assets such as advertising asset concepts or marketing photography shoots. o Developing money buys and identifying suitable stories to enable and facilite powerful impact led storytelling. Work with the Senior Fundraising Marketing Manager to develop campaign and marketing activity briefs for delivery teams and external agencies. Specify how marketing activities for campaigns will contribute to, and help achieve, fundraising goals. Specify key channels and tactics to consider for driving awareness and moving audiences through stages of engagement towards conversion and ultimately donating, whilst also ensuring CR comms content/ activity is consistent, strategically aligned and focussed. Work with digital fundraising experts (for example in paid media) and delivery experts (for example in content production or third parties) to implement the agreed plan and ensure that it activity is aligned and integrated. This may include o The management of BBC Marketing Campaigns with BBC Marketing and BBC Creative o Day to day management of campaign creative agencies. o Working with internal or external creatives on delivering top of the funnel assets for paid media and other channels. Working with the corporate partnerships and new business teams to introduce creative campaign propositions to new and existing corporate partners with the goal of achieving wider integration and alignment across campaigns to achieve enhanced conversion and income generation. Overseeing the communications calendar and supporting integration and alignment of communications Playing an active part in the success of our fundraising and engagement strategy by contributing to the development of team wide annual plans and budgets, using learnings and insight to make recommendations to facilitate growth Proactively participating in and leading aspects of wider team planning activities. Keeping abreast of the fundraising marketplace and wider legislative and regulatory landscape to ensure Comic Relief s fundraising campaigns and activities are compliant Playing an active role in the Fundraising Team championing inclusivity and diversity in order to drive high performance and an action-oriented culture Undertaking and managing ad-hoc duties as needed, ensuring alignment with the scope and responsibilities of the role This role may develop to include line management responsibilities and duties as the portfolio expands in the future. Postholders may be expected to take on line management responsibilities when required. Person specification Essential criteria Strategic marketing planning: o Knowledge of fundraising campaigns, fundraising tactics, and fundraising channels, especially digital channels. o Experience of planning marketing activity or projects for campaigns that drive audiences to take action (creative, headline messaging, hero assets etc.) o Experience of marketing/fundraising planning and tracking, including setting and monitoring performance KPIs and metrics across online and offline channels. o Ability to analyse complex data to identify actionable insight to produce clear plans, briefs and effective marketing plans o Experience working across online and offline channels o Experience of creating campaign alignment, integration and channel alignment to help optimise campaigns. Stakeholder management: o Experience of working collaboratively with a range of team members, including audience strategists, media buyers, PR experts, content specialists, channel experts and creative leads o Experience of managing external parties such as creative agencies and broadcast partner marketing teams as well as working collaboratively with corporate partners. o Experience working and influencing across multiple teams and functions to achieve a common goal. Knowledge and experience in developing and rolling out activity specific activations as part of a wider integrated campaigns, actively opportunity spotting; championing collaboration and adapting in response to wider factors. A creative self-starter with proven ability to work independently, managing own work plan to deliver against goals and objectives. Excellent project manager, able to demonstrate effective use of tools, processes and ways of working to deliver projects to plan. Effective relationship builder with strong stakeholder management and communication skills, and the ability to adapt to different styles and ways of working. Excellent oral, written communication, attention to detail, and presentation skills with the ability to inspire and influence stakeholders. Ability to understand risks, issues and dependencies within a project / campaign and to use this information to inform decision making in a timely and accurate way Desirable criteria Experience of fundraising for both international and national charity causes Accredited fundraising or marketing qualification Perks and benefits: Flexible working hours Work from home option Life Insurance Wellness programs Employee Assistance Programme Enhanced maternity and paternity leave Paid emergency leave Sabbatical Opportunities Professional development Mentoring/coaching Paid volunteer days Payroll giving Salary sacrifice Team social events Extracurricular clubs Cycle to work scheme Free fruit To apply please visit our website via the link and apply online. Comic Relief reserves the right to close the role early if a large number of applications are received. Don t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Why work at Comic Relief There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London, There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work. Disability Confident Employer As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions. We ask that candidates that wish to be considered for this scheme email us via our website to discuss further. Please do not email CV's/cover letters.
Mar 11, 2026
Full time
Fundraising Marketing Manager Fixed Term Contract to Cover Maternity Until January 2027 £44,374- £46,943 pa City of London E1 8QS and we are a hybrid working organisation Please note this is a hybrid role based on the successful candidate working at least two days a week in our London office. Remote contracts would not be considered for this role. Purpose of Role At Comic Relief, we harness the power of entertainment and pop culture to create a just world free from poverty. And, as our Fundraising Marketing Manager, you ll contribute to this by developing brilliant marketing strategies and fundraising toolkits for multiple fundraising campaigns. You ll identify ways in which we can use powerful stories and integrate our content and communications to maximize impact across difference audiences. You ll also lead on awareness generating activity to fill the top of the funnel, and ultimately leading supporters to donations and other activations. You ll balance data and creativity in equal measure; you ll think strategically, act tactically and you ll be a natural collaborator, informing and delivery to ultimately drive joyful generosity. Key responsibilities: Manage the development of marketing plans to support fundraising campaign strategies and objectives that support fundraising income generation. This may include for example working with internal and/ or external teams to create: o Creative campaign propositions/ strategic approaches to fundraising campaigns o Look and feel guidance o Campaign Proposition Guidance (Songsheet), including headline messaging approaches Hero campaign assets such as advertising asset concepts or marketing photography shoots. o Developing money buys and identifying suitable stories to enable and facilite powerful impact led storytelling. Work with the Senior Fundraising Marketing Manager to develop campaign and marketing activity briefs for delivery teams and external agencies. Specify how marketing activities for campaigns will contribute to, and help achieve, fundraising goals. Specify key channels and tactics to consider for driving awareness and moving audiences through stages of engagement towards conversion and ultimately donating, whilst also ensuring CR comms content/ activity is consistent, strategically aligned and focussed. Work with digital fundraising experts (for example in paid media) and delivery experts (for example in content production or third parties) to implement the agreed plan and ensure that it activity is aligned and integrated. This may include o The management of BBC Marketing Campaigns with BBC Marketing and BBC Creative o Day to day management of campaign creative agencies. o Working with internal or external creatives on delivering top of the funnel assets for paid media and other channels. Working with the corporate partnerships and new business teams to introduce creative campaign propositions to new and existing corporate partners with the goal of achieving wider integration and alignment across campaigns to achieve enhanced conversion and income generation. Overseeing the communications calendar and supporting integration and alignment of communications Playing an active part in the success of our fundraising and engagement strategy by contributing to the development of team wide annual plans and budgets, using learnings and insight to make recommendations to facilitate growth Proactively participating in and leading aspects of wider team planning activities. Keeping abreast of the fundraising marketplace and wider legislative and regulatory landscape to ensure Comic Relief s fundraising campaigns and activities are compliant Playing an active role in the Fundraising Team championing inclusivity and diversity in order to drive high performance and an action-oriented culture Undertaking and managing ad-hoc duties as needed, ensuring alignment with the scope and responsibilities of the role This role may develop to include line management responsibilities and duties as the portfolio expands in the future. Postholders may be expected to take on line management responsibilities when required. Person specification Essential criteria Strategic marketing planning: o Knowledge of fundraising campaigns, fundraising tactics, and fundraising channels, especially digital channels. o Experience of planning marketing activity or projects for campaigns that drive audiences to take action (creative, headline messaging, hero assets etc.) o Experience of marketing/fundraising planning and tracking, including setting and monitoring performance KPIs and metrics across online and offline channels. o Ability to analyse complex data to identify actionable insight to produce clear plans, briefs and effective marketing plans o Experience working across online and offline channels o Experience of creating campaign alignment, integration and channel alignment to help optimise campaigns. Stakeholder management: o Experience of working collaboratively with a range of team members, including audience strategists, media buyers, PR experts, content specialists, channel experts and creative leads o Experience of managing external parties such as creative agencies and broadcast partner marketing teams as well as working collaboratively with corporate partners. o Experience working and influencing across multiple teams and functions to achieve a common goal. Knowledge and experience in developing and rolling out activity specific activations as part of a wider integrated campaigns, actively opportunity spotting; championing collaboration and adapting in response to wider factors. A creative self-starter with proven ability to work independently, managing own work plan to deliver against goals and objectives. Excellent project manager, able to demonstrate effective use of tools, processes and ways of working to deliver projects to plan. Effective relationship builder with strong stakeholder management and communication skills, and the ability to adapt to different styles and ways of working. Excellent oral, written communication, attention to detail, and presentation skills with the ability to inspire and influence stakeholders. Ability to understand risks, issues and dependencies within a project / campaign and to use this information to inform decision making in a timely and accurate way Desirable criteria Experience of fundraising for both international and national charity causes Accredited fundraising or marketing qualification Perks and benefits: Flexible working hours Work from home option Life Insurance Wellness programs Employee Assistance Programme Enhanced maternity and paternity leave Paid emergency leave Sabbatical Opportunities Professional development Mentoring/coaching Paid volunteer days Payroll giving Salary sacrifice Team social events Extracurricular clubs Cycle to work scheme Free fruit To apply please visit our website via the link and apply online. Comic Relief reserves the right to close the role early if a large number of applications are received. Don t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Why work at Comic Relief There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London, There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work. Disability Confident Employer As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions. We ask that candidates that wish to be considered for this scheme email us via our website to discuss further. Please do not email CV's/cover letters.
About the Bonhams Network Founded in 1793, Bonhams is a global network of auction houses, with the largest number of international salerooms, offering the widest range of collecting categories and selling at all price points. Bonhams is recognised for its bespoke service, and a dedication to local market relationships, enhanced by a global platform. With 14 salerooms, Bonhams presents over 1,000 sales annually, across more than 60 specialist categories, including fine art, collectables, luxury, wine & spirits, and collector cars. In 2022, Bonhams added four international auction houses to its network: Bukowskis, Stockholm; Bruun Rasmussen, Copenhagen; Cornette de Saint Cyr, Paris and Brussels; and Skinner, Massachusetts. The success of Bonhams' global strategy is a result of recognising the shift in growing intercontinental buying and increased digital engagement. About the Role The Specialist plays a pivotal role in the success and integrity of the auction house by combining subject matter expertise with strategic business development, market insight, and transparent client service. This role exists to identify and secure high quality consignments, provide trusted valuations, and contribute to the house's reputation as a collaborative, data informed, and ethically grounded institution. Acting as both a category expert and client advisor, the Specialist supports the entire auction lifecycle-ensuring accuracy, building trust, and driving growth through shared knowledge and cross team engagement. About You Bonhams is seeking a knowledgeable and commercially minded Specialist to join our expert team. The ideal candidate will have deep expertise in 20th & 21st Century Fine Art, a passion for client engagement, and a proactive approach to sourcing, research, and market analysis. This role blends scholarship and sales with a commitment to transparency, collaboration, and accurate data stewardship. You will be expected to work across departments, contribute to strategic planning, and uphold the highest standards in valuation and cataloguing, all while growing the house's presence in the marketplace. This role will be based in London or in Germany and will be part of the global 20th and 21st Century Art team. Key Tasks and Responsibilities Specialist Expertise Valuations and pricing: Provide researched, evidence based valuations and assessments of property, both in the office and at external venues, ensuring accuracy and transparency throughout the process. Condition Reporting: Oversee the preparation of detailed and accurate condition reports for works consigned for sale, working closely with the more junior team and acting as a sounding board for them to rely on and learn from. Scholarly Research: Contribute to the academic credibility of the department by preparing texts for publication in the sale catalogues. Catalogue production: while not central to the role, the specialist position might be required to help with cataloguing, overseeing condition reporting, supervising research and helping with authentication of artworks consigned to the sales. Business Development Consignment Support: Identify, secure, and manage property for sale through existing relationships and new client engagement, supported by effective proposal preparation. Client Relationships: Maintain and grow relationships with clients by providing trusted advice, responsive communication, and proactive follow up. Proposal & Pitching: Collaborate with the senior team on proposals and pitches, preparing compelling and well documented presentation materials for potential consignors. Commercial Judgement: Apply a considered and commercially aware approach to all activities, ensuring that the needs of both the client and the company are balanced, clearly communicated, and effectively negotiated. Market Insight: Monitor auction trends and market developments to inform pricing strategy and opportunity identification. Data, Knowledge Sharing & Collaboration Data Stewardship: Record and maintain accurate object, client, and market data in internal systems to ensure transparency and continuity across the team. Knowledge Sharing: Contribute to a collaborative working culture by sharing research, insights, and updates across the department and broader company. Cross Departmental Collaboration: Work closely with teams including specialists in other locations and different departments, marketing, finance and occasionally logistics and photography to support smooth and aligned sale operations. Learning & Mentorship: Support the development of junior colleagues by offering guidance, feedback, and the sharing of best practices. Compliance & Ethics: Uphold best practices in object due diligence, compliance, and ethical standards in all areas of departmental operation. Key Skills and Experience Bachelor's or Master's degree in Art History. Between 3 and 5 years of proven experience in an auction house or commercial enterprise in the art world. Proven experience of consigning and selling. Proactive business getter with established client network. Flexibility to travel internationally. Ability to work both as a team and individually. Excellent attention to detail. Excellent interpersonal, written and verbal communication skills Strong understanding and experience in the contemporary art market, provenance and authenticity research, condition reporting, valuation of artworks. Requirements - Desired Fluent in German What We Offer Some of our benefits and perks include: 28 days holidays (including Bank Holidays), increasing to 33 with service Healthcare and Life Assurance Enhanced maternity and paternity leave Cycle to Work Scheme Season Ticket Loan If you wish to apply, please send your CV and cover letter by the 11th March 2026 at midnight. We thank you for your interest in this position but please note that we will only contact candidates chosen for further consideration. Bonhams is an Equal Opportunity Employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.
Mar 08, 2026
Full time
About the Bonhams Network Founded in 1793, Bonhams is a global network of auction houses, with the largest number of international salerooms, offering the widest range of collecting categories and selling at all price points. Bonhams is recognised for its bespoke service, and a dedication to local market relationships, enhanced by a global platform. With 14 salerooms, Bonhams presents over 1,000 sales annually, across more than 60 specialist categories, including fine art, collectables, luxury, wine & spirits, and collector cars. In 2022, Bonhams added four international auction houses to its network: Bukowskis, Stockholm; Bruun Rasmussen, Copenhagen; Cornette de Saint Cyr, Paris and Brussels; and Skinner, Massachusetts. The success of Bonhams' global strategy is a result of recognising the shift in growing intercontinental buying and increased digital engagement. About the Role The Specialist plays a pivotal role in the success and integrity of the auction house by combining subject matter expertise with strategic business development, market insight, and transparent client service. This role exists to identify and secure high quality consignments, provide trusted valuations, and contribute to the house's reputation as a collaborative, data informed, and ethically grounded institution. Acting as both a category expert and client advisor, the Specialist supports the entire auction lifecycle-ensuring accuracy, building trust, and driving growth through shared knowledge and cross team engagement. About You Bonhams is seeking a knowledgeable and commercially minded Specialist to join our expert team. The ideal candidate will have deep expertise in 20th & 21st Century Fine Art, a passion for client engagement, and a proactive approach to sourcing, research, and market analysis. This role blends scholarship and sales with a commitment to transparency, collaboration, and accurate data stewardship. You will be expected to work across departments, contribute to strategic planning, and uphold the highest standards in valuation and cataloguing, all while growing the house's presence in the marketplace. This role will be based in London or in Germany and will be part of the global 20th and 21st Century Art team. Key Tasks and Responsibilities Specialist Expertise Valuations and pricing: Provide researched, evidence based valuations and assessments of property, both in the office and at external venues, ensuring accuracy and transparency throughout the process. Condition Reporting: Oversee the preparation of detailed and accurate condition reports for works consigned for sale, working closely with the more junior team and acting as a sounding board for them to rely on and learn from. Scholarly Research: Contribute to the academic credibility of the department by preparing texts for publication in the sale catalogues. Catalogue production: while not central to the role, the specialist position might be required to help with cataloguing, overseeing condition reporting, supervising research and helping with authentication of artworks consigned to the sales. Business Development Consignment Support: Identify, secure, and manage property for sale through existing relationships and new client engagement, supported by effective proposal preparation. Client Relationships: Maintain and grow relationships with clients by providing trusted advice, responsive communication, and proactive follow up. Proposal & Pitching: Collaborate with the senior team on proposals and pitches, preparing compelling and well documented presentation materials for potential consignors. Commercial Judgement: Apply a considered and commercially aware approach to all activities, ensuring that the needs of both the client and the company are balanced, clearly communicated, and effectively negotiated. Market Insight: Monitor auction trends and market developments to inform pricing strategy and opportunity identification. Data, Knowledge Sharing & Collaboration Data Stewardship: Record and maintain accurate object, client, and market data in internal systems to ensure transparency and continuity across the team. Knowledge Sharing: Contribute to a collaborative working culture by sharing research, insights, and updates across the department and broader company. Cross Departmental Collaboration: Work closely with teams including specialists in other locations and different departments, marketing, finance and occasionally logistics and photography to support smooth and aligned sale operations. Learning & Mentorship: Support the development of junior colleagues by offering guidance, feedback, and the sharing of best practices. Compliance & Ethics: Uphold best practices in object due diligence, compliance, and ethical standards in all areas of departmental operation. Key Skills and Experience Bachelor's or Master's degree in Art History. Between 3 and 5 years of proven experience in an auction house or commercial enterprise in the art world. Proven experience of consigning and selling. Proactive business getter with established client network. Flexibility to travel internationally. Ability to work both as a team and individually. Excellent attention to detail. Excellent interpersonal, written and verbal communication skills Strong understanding and experience in the contemporary art market, provenance and authenticity research, condition reporting, valuation of artworks. Requirements - Desired Fluent in German What We Offer Some of our benefits and perks include: 28 days holidays (including Bank Holidays), increasing to 33 with service Healthcare and Life Assurance Enhanced maternity and paternity leave Cycle to Work Scheme Season Ticket Loan If you wish to apply, please send your CV and cover letter by the 11th March 2026 at midnight. We thank you for your interest in this position but please note that we will only contact candidates chosen for further consideration. Bonhams is an Equal Opportunity Employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.
Company Description With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa. We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025. Publicis Commerce As a global branded "wrapper" that delivers the strongest commerce talent, tech, and partnerships in markets, Publicis Commerce provides clients with end-to-end products and solutions that drive clear business outcomes. With a highly collaborative team of subject-matter experts, Publicis Commerce is a trusted partner to clients in navigating the complexities and emerging opportunities of the Commerce landscape, whether that be through marketplaces, eRetail or emerging direct-to-consumer channels. We have a flexible go-to-market strategy, whether we appear as Publicis Commerce to clients or through one of our many agencies within the Groupe. From strategy and organisational design to activation models, Publicis Commerce works across a number of exciting briefs, such as how clients can maximise visibility and sales on the digital shelf, best construct data led relationships with retailers and how to effectively transform legacy organisational structures. Our aim is not to talk to individual capabilities, instead focusing on driving client outcomes. There is significant momentum in the Groupe having acquired the retail media platform, Epsilon Retail Media, and the eRetail analytics platform, Profitero, alongside a genuine desire from clients to explore the opportunity the emerging landscape offers. We are placing a significant bet on Commerce within the Groupe on eRetail and are building a powerhouse of capability to deliver on this. We are on the hunt for interesting and ambitious people to join us on this journey. Overview Amazon Specialist Manager Iconic Beauty Client What will you be doing? We're looking for an Amazon Marketing Cloud (AMC) Manager to support advanced analytics and audience strategy for one of our key beauty clients on Amazon. Reporting directly to the Commerce Analytics Associate Director, the Amazon Specialist Manager role sits at the intersection of data, media, and ecommerce performance, using AMC to unlock insights, build high impact audiences, and drive smarter full funnel activation across Sponsored Ads and DSP. The role is Amazon centric, so you will have a strong background in Amazon, understanding all aspects of data (across Vendor Central and Amazon Ads platforms) and a good knowledge of Amazon Marketing Cloud (AMC). Responsibilities Use proprietary Publicis tools to translate complex AMC outputs into clear, actionable insights for media, ecommerce, and brand teams Build, manage, and maintain custom AMC queries to analyse shopper behaviour, paths to purchase, and campaign performance Translate insights into optimisation recommendations, test and learn frameworks, and activation changes across Amazon campaigns. Own project workflows and trackers, ensuring tasks, timelines, and deliverables are clearly organised and up to date Train and support team members on the foundations of AMC, best practices, and organisational processes to scale knowledge across the team. Implement and manage quality assurance processes with the retail media activation team to ensure campaign accuracy and effectiveness Support the strategic use of AMC custom audiences, improving communication flows and leading client calls to maintain strong relationships. Provide regular reporting, insights, and recommendations to client teams. Participate in ongoing internal training to continue developing expertise in retail commerce and digital advertising. Qualifications What are we looking for? Experience in Amazon Ads, DSP, or ecommerce analytics. Hands on experience with Amazon Marketing Cloud (AMC). Strong understanding of Amazon Sponsored Ads, DSP, and retail media ecosystems. Comfortable working with SQL based queries (or similar logic in AMC). Ability to translate data into business and growth recommendation Excellent communication and presentation skills, with the ability to manage internal and external stakeholders at all levels. Advanced proficiency in Microsoft Excel and PowerPoint for data analysis and reporting purposes. Preferred certifications or experience with Amazon Advertising Foundations, Sponsored Ads Foundations, Amazon Vendor Central, Amazon Brand Analytics, Amazon DSP, Epsilon Retail Media, Criteo, or other retailer specific platforms would be a bonus. Additional Information Starcom has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlans we also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Mar 07, 2026
Full time
Company Description With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa. We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025. Publicis Commerce As a global branded "wrapper" that delivers the strongest commerce talent, tech, and partnerships in markets, Publicis Commerce provides clients with end-to-end products and solutions that drive clear business outcomes. With a highly collaborative team of subject-matter experts, Publicis Commerce is a trusted partner to clients in navigating the complexities and emerging opportunities of the Commerce landscape, whether that be through marketplaces, eRetail or emerging direct-to-consumer channels. We have a flexible go-to-market strategy, whether we appear as Publicis Commerce to clients or through one of our many agencies within the Groupe. From strategy and organisational design to activation models, Publicis Commerce works across a number of exciting briefs, such as how clients can maximise visibility and sales on the digital shelf, best construct data led relationships with retailers and how to effectively transform legacy organisational structures. Our aim is not to talk to individual capabilities, instead focusing on driving client outcomes. There is significant momentum in the Groupe having acquired the retail media platform, Epsilon Retail Media, and the eRetail analytics platform, Profitero, alongside a genuine desire from clients to explore the opportunity the emerging landscape offers. We are placing a significant bet on Commerce within the Groupe on eRetail and are building a powerhouse of capability to deliver on this. We are on the hunt for interesting and ambitious people to join us on this journey. Overview Amazon Specialist Manager Iconic Beauty Client What will you be doing? We're looking for an Amazon Marketing Cloud (AMC) Manager to support advanced analytics and audience strategy for one of our key beauty clients on Amazon. Reporting directly to the Commerce Analytics Associate Director, the Amazon Specialist Manager role sits at the intersection of data, media, and ecommerce performance, using AMC to unlock insights, build high impact audiences, and drive smarter full funnel activation across Sponsored Ads and DSP. The role is Amazon centric, so you will have a strong background in Amazon, understanding all aspects of data (across Vendor Central and Amazon Ads platforms) and a good knowledge of Amazon Marketing Cloud (AMC). Responsibilities Use proprietary Publicis tools to translate complex AMC outputs into clear, actionable insights for media, ecommerce, and brand teams Build, manage, and maintain custom AMC queries to analyse shopper behaviour, paths to purchase, and campaign performance Translate insights into optimisation recommendations, test and learn frameworks, and activation changes across Amazon campaigns. Own project workflows and trackers, ensuring tasks, timelines, and deliverables are clearly organised and up to date Train and support team members on the foundations of AMC, best practices, and organisational processes to scale knowledge across the team. Implement and manage quality assurance processes with the retail media activation team to ensure campaign accuracy and effectiveness Support the strategic use of AMC custom audiences, improving communication flows and leading client calls to maintain strong relationships. Provide regular reporting, insights, and recommendations to client teams. Participate in ongoing internal training to continue developing expertise in retail commerce and digital advertising. Qualifications What are we looking for? Experience in Amazon Ads, DSP, or ecommerce analytics. Hands on experience with Amazon Marketing Cloud (AMC). Strong understanding of Amazon Sponsored Ads, DSP, and retail media ecosystems. Comfortable working with SQL based queries (or similar logic in AMC). Ability to translate data into business and growth recommendation Excellent communication and presentation skills, with the ability to manage internal and external stakeholders at all levels. Advanced proficiency in Microsoft Excel and PowerPoint for data analysis and reporting purposes. Preferred certifications or experience with Amazon Advertising Foundations, Sponsored Ads Foundations, Amazon Vendor Central, Amazon Brand Analytics, Amazon DSP, Epsilon Retail Media, Criteo, or other retailer specific platforms would be a bonus. Additional Information Starcom has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlans we also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Location: DMGT HQ - High Street Kensington, London Position: Permanent About the Role Are you a programmatic pro with a "can-do" attitude and a passion for the evolving ad tech landscape? Mail Metro Media is looking for an Ad Operations Specialist to join our team. In this role, you'll be at the heart of our digital engine, trafficking and optimising campaigns across some of the UK's most iconic websites and apps. You will be responsible for maximising programmatic revenue across display, mobile, and video while ensuring our marketplace remains best-in-class for performance. You will be the technical bridge between our sales teams, media buyers, and external agency partners. Main Responsibilities Set up PMP, PG, and Preferred deals across all agency hubs Monitor active campaigns to ensure optimal pacing and performance Troubleshoot technical setup issues and address client or agency queries Stay ahead of the curve on emerging ad tech developments and contribute to internal projects that streamline our tools and processes Create and manage programmatic performance campaigns on DSPs such as DV360 and Xandr Pull regular spend analyses and performance reports, ensuring accuracy for client billing and internal strategy Create and track development requests for internal projects. Participate in weekly sales meetings to provide updates on campaigns, revenue, and processes. Act as a consultative partner to the Sales teams, providing insights for new business pitches Contribute to side projects that improve internal tools, workflows, and processes Person Specification Proven experience with GAM, Xandr, and Magnite Hands-on experience managing PMP, PG, and Preferred deals Advanced Excel skills and a data-driven mindset for troubleshooting and reporting Possess excellent analytical skills with a data-driven mindset Be familiar with Permutive or other DMPs. Have a strong understanding of the programmatic advertising ecosystem Have meticulous attention to detail Package Description Our benefits package increases the longer you've been with us. Here's what to expect: 25 days' holiday (increasing by 1 per year up to a total of 30) Pension plan and life cover Discounts on online shopping, dining cards and vouchers, and access to our Employee Assistance Programme Onsite gym, subsidised canteen and onsite nurse and GP clinics Plus much more About Us Mail Metro Media is the advertising home of some of Britain's biggest and most engaged newsbrands. With a powerhouse portfolio that includes the Mail brands, Metro, i, The Telegraph's print products, and New Scientist, we tell stories that drive outcomes, with our reach extending to one in five adults in the UK every single day! But we've evolved beyond just print and digital news, building a commanding presence in the social, video, and audio spaces that includes the biggest TikTok following of any newsbrand in the world, chart topping UK podcasts, millions of YouTube subscribers, and more. When you work at Mail Metro Media, all this comes together to put you at the heart of the advertising and media industry. We combine the rich wisdom of traditional media with a deep running commitment to collaboration and innovation to create an environment where our people play an active role in the evolution of media. If you want to help reshape advertising with fresh ideas and a can do attitude, this is the place for you. Find out more about us at mailmetromedia.co.uk or find us on LinkedIn, Instagram, and X Leadership At the helm of Mail Metro Media are Chief Revenue Officer, Dom Williams, who is responsible for all advertising revenue across our far reaching portfolio and Chief Commercial Digital and Strategy Officer, Hannah Buitekant, who is responsible for digital operations, data, and indirect revenue. Dom and Hannah are supported by an extensive senior leadership team that boasts a wealth of specialist media knowledge and decades of industry experience. Why work for Mail Metro Media? Not only will you be a part of the biggest media organisation in the UK, but you'll work somewhere that's dedicated to people and culture. Our people are a top priority - whether that's supporting mental health, being Disability Confident, accommodating parenthood, providing fitness classes, driving diversity and inclusion, flexibility, or anything else, it matters to us. Many of our team members work flexibly, in many different ways, including flexible hours or an element of working from home. Please talk to us during your interview about any flexibility you may need - we can usually find a way to make work work for you! Here are some of the top reasons our people love working for us: Collaborate and innovate with the best people in media on a daily basis Work in an award-winning team in the fast-paced world of news and entertainment Get support in reaching your professional goals through webinars, workshops, mentorship and more Get personal support through mental wellbeing, volunteering time off, our menopause policies, a working parents group, our EDI Champions network, and more Comprehensive benefits including medical and dental insurance, childcare schemes, a huge range of discounts, enhanced pension contributions and more A lively, friendly office complete with a free gym, subsidised canteen and doctor's surgery (London only) Our Commitment We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability. We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process. Registered in England and Wales. No
Mar 06, 2026
Full time
Location: DMGT HQ - High Street Kensington, London Position: Permanent About the Role Are you a programmatic pro with a "can-do" attitude and a passion for the evolving ad tech landscape? Mail Metro Media is looking for an Ad Operations Specialist to join our team. In this role, you'll be at the heart of our digital engine, trafficking and optimising campaigns across some of the UK's most iconic websites and apps. You will be responsible for maximising programmatic revenue across display, mobile, and video while ensuring our marketplace remains best-in-class for performance. You will be the technical bridge between our sales teams, media buyers, and external agency partners. Main Responsibilities Set up PMP, PG, and Preferred deals across all agency hubs Monitor active campaigns to ensure optimal pacing and performance Troubleshoot technical setup issues and address client or agency queries Stay ahead of the curve on emerging ad tech developments and contribute to internal projects that streamline our tools and processes Create and manage programmatic performance campaigns on DSPs such as DV360 and Xandr Pull regular spend analyses and performance reports, ensuring accuracy for client billing and internal strategy Create and track development requests for internal projects. Participate in weekly sales meetings to provide updates on campaigns, revenue, and processes. Act as a consultative partner to the Sales teams, providing insights for new business pitches Contribute to side projects that improve internal tools, workflows, and processes Person Specification Proven experience with GAM, Xandr, and Magnite Hands-on experience managing PMP, PG, and Preferred deals Advanced Excel skills and a data-driven mindset for troubleshooting and reporting Possess excellent analytical skills with a data-driven mindset Be familiar with Permutive or other DMPs. Have a strong understanding of the programmatic advertising ecosystem Have meticulous attention to detail Package Description Our benefits package increases the longer you've been with us. Here's what to expect: 25 days' holiday (increasing by 1 per year up to a total of 30) Pension plan and life cover Discounts on online shopping, dining cards and vouchers, and access to our Employee Assistance Programme Onsite gym, subsidised canteen and onsite nurse and GP clinics Plus much more About Us Mail Metro Media is the advertising home of some of Britain's biggest and most engaged newsbrands. With a powerhouse portfolio that includes the Mail brands, Metro, i, The Telegraph's print products, and New Scientist, we tell stories that drive outcomes, with our reach extending to one in five adults in the UK every single day! But we've evolved beyond just print and digital news, building a commanding presence in the social, video, and audio spaces that includes the biggest TikTok following of any newsbrand in the world, chart topping UK podcasts, millions of YouTube subscribers, and more. When you work at Mail Metro Media, all this comes together to put you at the heart of the advertising and media industry. We combine the rich wisdom of traditional media with a deep running commitment to collaboration and innovation to create an environment where our people play an active role in the evolution of media. If you want to help reshape advertising with fresh ideas and a can do attitude, this is the place for you. Find out more about us at mailmetromedia.co.uk or find us on LinkedIn, Instagram, and X Leadership At the helm of Mail Metro Media are Chief Revenue Officer, Dom Williams, who is responsible for all advertising revenue across our far reaching portfolio and Chief Commercial Digital and Strategy Officer, Hannah Buitekant, who is responsible for digital operations, data, and indirect revenue. Dom and Hannah are supported by an extensive senior leadership team that boasts a wealth of specialist media knowledge and decades of industry experience. Why work for Mail Metro Media? Not only will you be a part of the biggest media organisation in the UK, but you'll work somewhere that's dedicated to people and culture. Our people are a top priority - whether that's supporting mental health, being Disability Confident, accommodating parenthood, providing fitness classes, driving diversity and inclusion, flexibility, or anything else, it matters to us. Many of our team members work flexibly, in many different ways, including flexible hours or an element of working from home. Please talk to us during your interview about any flexibility you may need - we can usually find a way to make work work for you! Here are some of the top reasons our people love working for us: Collaborate and innovate with the best people in media on a daily basis Work in an award-winning team in the fast-paced world of news and entertainment Get support in reaching your professional goals through webinars, workshops, mentorship and more Get personal support through mental wellbeing, volunteering time off, our menopause policies, a working parents group, our EDI Champions network, and more Comprehensive benefits including medical and dental insurance, childcare schemes, a huge range of discounts, enhanced pension contributions and more A lively, friendly office complete with a free gym, subsidised canteen and doctor's surgery (London only) Our Commitment We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability. We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process. Registered in England and Wales. No
Exciting opportunity for an experienced Customer Success Manager to join a fast-growing AI AdTech SaaS platform, as they continue to scale their Retail Media specialist team. The Company $100m in funding by top VCs Manage $8B annually in media spend Power digital marketing campaigns in more than 190 countries Work with half of the Fortune 50 and all the top 10 Global Ad agency networks Bonus, share options and extensive benefits The Role As an Customer Success Manager, you will leverage your expertise across various marketplaces to drive success for a portfolio of well-known global brands. Build and optimize successful marketing campaigns across Amazon, Walmart, etc Utilise digital marketing analytics to interpret campaign trends, make performance recommendations and tell the story behind your clients' KPIs Identify new marketing opportunities to optimize brand awareness and drive sales Desired Skills & Requirements Proven Retail Media/Commerce expert, confident working with high-value global brands Experience across full Amazon Ads suite highly beneficial Highly strategic, comfortable managing and developing relationships with senior stakeholders Data-driven with strong attention to detail
Mar 02, 2026
Full time
Exciting opportunity for an experienced Customer Success Manager to join a fast-growing AI AdTech SaaS platform, as they continue to scale their Retail Media specialist team. The Company $100m in funding by top VCs Manage $8B annually in media spend Power digital marketing campaigns in more than 190 countries Work with half of the Fortune 50 and all the top 10 Global Ad agency networks Bonus, share options and extensive benefits The Role As an Customer Success Manager, you will leverage your expertise across various marketplaces to drive success for a portfolio of well-known global brands. Build and optimize successful marketing campaigns across Amazon, Walmart, etc Utilise digital marketing analytics to interpret campaign trends, make performance recommendations and tell the story behind your clients' KPIs Identify new marketing opportunities to optimize brand awareness and drive sales Desired Skills & Requirements Proven Retail Media/Commerce expert, confident working with high-value global brands Experience across full Amazon Ads suite highly beneficial Highly strategic, comfortable managing and developing relationships with senior stakeholders Data-driven with strong attention to detail
Are you a competent and committed Administrator who loves to manage all aspects of a busy office, and who loves being a fundamental part of a successful business Are you frustrated because you re not getting the support, flexibility of working hours, or being rewarded appropriately by your present employer Are you highly organised, pride yourself with accuracy and attention to detail, and have a proven ability to follow procedures The successful candidate will possess strong communication skills, both written and verbal, and exceptional customer service strengths. If this sounds like you, and you want to join a supportive environment that recognises and appreciates your diligent efforts, then read on. Our client is a well-established business in South East England that manufacture high-quality dance footwear. They are seeking an enthusiastic and committed Administrative Assistant to manage all areas of office administration, with the ability to work independently, as well as part of a team. This role offers potential progression into Sales Support, Office Administration Specialist, or Customer Service Lead, as the business needs develop. Benefits Our Client Offers: Results-based bonus structure Company pension scheme Flexible working hours Career development opportunities Training and development Team and industry events Good access to local public transport Time off over Christmas Additional holidays for long service Hours and Salary: 3 4 hours per day preferably spread over 4 5 days a week. £13 £15 p/h dependant on experience Key Responsibilities Order and Customer Requests: Handle incoming customer queries related to orders, exchanges, and refunds. Track, record, and process return requests. Follow established processes for refunds and replacements. Provide correct information to customers around shipping time, sizing, or order status. Update order notes within systems to keep customer records current. Administrative and Clerical Support: General office admin. Filing and digital record keeping. Updating spreadsheets and databases. Email inbox monitoring, routing and tagging. Processing and categorising customer communications. Taking messages and delegating escalations. Operational Support: Assist staff members with sales-related admin tasks, and logistical or stock-related admin tasks. Help with packaging, labelling, or scanning orders during busy periods. Unpacking (shelf stacking) and sorting deliveries every four weeks. Returns and Exchange Processing: Receive returned items. Log return data. Check product condition against return reason. Prepare replacement shipments. Process refunds through approved channels. Communicate return outcomes to customers. Customer Service Support: Provide polite and accurate communication. Send confirmation emails and update notifications. Route higher-level enquiries to senior staff. Escalate complaints or sensitive issues to relevant staff. Skills and Competencies: Strong communication and written clarity. Friendly and professional customer manner. High level of accuracy and attention to detail. Ability to follow procedures. Good organisational ability. Proactive attitude. Comfortable using desktop software and online platforms. Able to multitask without losing accuracy. Customer service or retail admin. Office administration. Working with inventory or orders. Experience in a small business environment. Knowledge of social media platforms advantageous. KPIs and Success Measures: Query resolution time. Return / exchange processing time. Accuracy of admin data. Customer satisfaction in responses. Reduction in administrative workload for senior staff. Smoothness of office support. Ability to work independently. If you want to join a well-established business and be a catalyst for their future growth, then this is the job for you! Our client s selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with themselves. They look forward to hearing from you. Don t miss this opportunity. Start your application NOW!
Feb 20, 2026
Full time
Are you a competent and committed Administrator who loves to manage all aspects of a busy office, and who loves being a fundamental part of a successful business Are you frustrated because you re not getting the support, flexibility of working hours, or being rewarded appropriately by your present employer Are you highly organised, pride yourself with accuracy and attention to detail, and have a proven ability to follow procedures The successful candidate will possess strong communication skills, both written and verbal, and exceptional customer service strengths. If this sounds like you, and you want to join a supportive environment that recognises and appreciates your diligent efforts, then read on. Our client is a well-established business in South East England that manufacture high-quality dance footwear. They are seeking an enthusiastic and committed Administrative Assistant to manage all areas of office administration, with the ability to work independently, as well as part of a team. This role offers potential progression into Sales Support, Office Administration Specialist, or Customer Service Lead, as the business needs develop. Benefits Our Client Offers: Results-based bonus structure Company pension scheme Flexible working hours Career development opportunities Training and development Team and industry events Good access to local public transport Time off over Christmas Additional holidays for long service Hours and Salary: 3 4 hours per day preferably spread over 4 5 days a week. £13 £15 p/h dependant on experience Key Responsibilities Order and Customer Requests: Handle incoming customer queries related to orders, exchanges, and refunds. Track, record, and process return requests. Follow established processes for refunds and replacements. Provide correct information to customers around shipping time, sizing, or order status. Update order notes within systems to keep customer records current. Administrative and Clerical Support: General office admin. Filing and digital record keeping. Updating spreadsheets and databases. Email inbox monitoring, routing and tagging. Processing and categorising customer communications. Taking messages and delegating escalations. Operational Support: Assist staff members with sales-related admin tasks, and logistical or stock-related admin tasks. Help with packaging, labelling, or scanning orders during busy periods. Unpacking (shelf stacking) and sorting deliveries every four weeks. Returns and Exchange Processing: Receive returned items. Log return data. Check product condition against return reason. Prepare replacement shipments. Process refunds through approved channels. Communicate return outcomes to customers. Customer Service Support: Provide polite and accurate communication. Send confirmation emails and update notifications. Route higher-level enquiries to senior staff. Escalate complaints or sensitive issues to relevant staff. Skills and Competencies: Strong communication and written clarity. Friendly and professional customer manner. High level of accuracy and attention to detail. Ability to follow procedures. Good organisational ability. Proactive attitude. Comfortable using desktop software and online platforms. Able to multitask without losing accuracy. Customer service or retail admin. Office administration. Working with inventory or orders. Experience in a small business environment. Knowledge of social media platforms advantageous. KPIs and Success Measures: Query resolution time. Return / exchange processing time. Accuracy of admin data. Customer satisfaction in responses. Reduction in administrative workload for senior staff. Smoothness of office support. Ability to work independently. If you want to join a well-established business and be a catalyst for their future growth, then this is the job for you! Our client s selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with themselves. They look forward to hearing from you. Don t miss this opportunity. Start your application NOW!
UK based jewellery manufacturer A business in growth with huge opportunity About Our Client My client is a long established UK based jewellery and manufacturing specialist with decades of heritage in the industry. The business operates from within one of the country's most respected jewellery districts and is known for combining traditional craftsmanship with modern production techniques. Its work spans areas such as precious metal casting, bespoke design development, and advanced digital manufacturing services, supporting a wide variety of jewellery creators and retailers. The company has built a strong reputation over many years for reliability, technical expertise, and consistently high quality output. Job Description Lead the UK sales strategy across independent retailers, national chain accounts, department stores and e commerce. Deliver sustainable revenue growth, market share expansion, and improved profitability across all channels. Develop and manage key customer relationships at senior level, ensuring exceptional service, collaboration, and account development. Drive commercial planning, forecasting, pricing, promotional strategy, and sales budgets. Lead, coach and develop a high performing commercial team, setting clear goals, KPIs and performance standards. Identify and unlock new business opportunities across retail and digital channels. Work closely with marketing, product and global leadership teams to ensure brand consistency, strategic alignment, and successful market execution. Oversee all e commerce growth initiatives, including online retail partnerships, marketplace strategy, digital brand presence, and trading performance. Monitor market trends, competitor activity and category performance to inform commercial decisions. The Successful Applicant Proven senior commercial leadership experience within jewellery, fashion accessories, or homewares. Strong track record of success in independent retail and national chain retail environments. Demonstrable experience leading teams within a design led or lifestyle consumer brand. Strong understanding of the dynamics, challenges and opportunities within UK retail. E commerce experience is essential, ideally covering online retail partners, marketplace strategy, digital commercial planning or D2C. Exceptional relationship builder with strong negotiation and influencing skills. Strategic thinker who can also operate tactically when required. Commercially sharp, data driven, and comfortable managing budgets, forecasts and commercial decision making. Inspirational leader with the ability to engage and mobilise team. Midlands based, regular travel to Birmingham required. What's on Offer Competitive basic salary performance bonus car executive package
Feb 15, 2026
Full time
UK based jewellery manufacturer A business in growth with huge opportunity About Our Client My client is a long established UK based jewellery and manufacturing specialist with decades of heritage in the industry. The business operates from within one of the country's most respected jewellery districts and is known for combining traditional craftsmanship with modern production techniques. Its work spans areas such as precious metal casting, bespoke design development, and advanced digital manufacturing services, supporting a wide variety of jewellery creators and retailers. The company has built a strong reputation over many years for reliability, technical expertise, and consistently high quality output. Job Description Lead the UK sales strategy across independent retailers, national chain accounts, department stores and e commerce. Deliver sustainable revenue growth, market share expansion, and improved profitability across all channels. Develop and manage key customer relationships at senior level, ensuring exceptional service, collaboration, and account development. Drive commercial planning, forecasting, pricing, promotional strategy, and sales budgets. Lead, coach and develop a high performing commercial team, setting clear goals, KPIs and performance standards. Identify and unlock new business opportunities across retail and digital channels. Work closely with marketing, product and global leadership teams to ensure brand consistency, strategic alignment, and successful market execution. Oversee all e commerce growth initiatives, including online retail partnerships, marketplace strategy, digital brand presence, and trading performance. Monitor market trends, competitor activity and category performance to inform commercial decisions. The Successful Applicant Proven senior commercial leadership experience within jewellery, fashion accessories, or homewares. Strong track record of success in independent retail and national chain retail environments. Demonstrable experience leading teams within a design led or lifestyle consumer brand. Strong understanding of the dynamics, challenges and opportunities within UK retail. E commerce experience is essential, ideally covering online retail partners, marketplace strategy, digital commercial planning or D2C. Exceptional relationship builder with strong negotiation and influencing skills. Strategic thinker who can also operate tactically when required. Commercially sharp, data driven, and comfortable managing budgets, forecasts and commercial decision making. Inspirational leader with the ability to engage and mobilise team. Midlands based, regular travel to Birmingham required. What's on Offer Competitive basic salary performance bonus car executive package
