Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG's global career site is the primary entry point to the firm's talent ecosystem, supporting millions of candidate interactions each year across experienced hire, campus, and event-based recruiting. We are seeking a Director, Career Site to own and evolve this business-critical platform, balancing operational excellence, stakeholder partnership, and future-ready digital innovation. This role is ideal for a digitally savvy leader with deep career-site experience who can manage complex stakeholder needs, run multiple workstreams in parallel, and ensure the platform operates reliably, compliantly, and at scale. What you'll do Own BCG's global career site as a critical BCG recruiting platform supporting the firm's talent strategy Serve as the central point of coordination across Talent Acquisition, Marketing, Brand, Communications, Legal, Risk, Technology, and external vendors Actively listen to stakeholder needs (internal and external), translate them into clear requirements, and set realistic priorities, timelines, and delivery plans Lead end-to-end project management for site enhancements and fixes, including scoping, sequencing, dependency management, and progress tracking Ensure recruiting, accessibility, privacy, and data-handling compliance across site content, tagging, and application flows Oversee SEO, AEO, site structure, content strategy, analytics, and performance optimization Manage CMS workflows to ensure content accuracy, localization, and alignment with employer brand standards Partner with vendors to manage SLAs, issue resolution, and roadmap execution Monitor site health and performance, translating insights into clear actions and recommendations Advance innovation across AI, personalization, automation, and emerging best practices in digital candidate experience Core capabilities Strong stakeholder leadership, you listen carefully, anticipate needs, navigate competing priorities, and align groups toward shared outcomes Proven project and program management discipline, with the ability to manage a high volume of concurrent requests while maintaining clarity and momentum Deep career-site and digital platform expertise, including CMS, SEO, analytics, tagging, and content optimization Comfort operating in high-traffic, high-visibility environments where accuracy, compliance, and uptime matter A curious, forward-looking mindset, with interest in AI, personalization, and the future of digital recruiting What You'll Bring 10+ years of employer branding and/or recruitment marketing experience including digital channel management Hands-on experience with content management systems (CMS) and website operations Strong working knowledge of SEO, AEO, site analytics, tagging, and performance optimization Experience implementing and governing tags and pixels in compliance with privacy and consent requirements Familiarity with consent management platforms (e.g., TrustArc or similar) and accessibility standards Experience working with enterprise career site platforms and ATS/CRM systems (e.g., Phenom, Eightfold, Workday, or comparable tools) Demonstrated success leading cross-functional initiatives and managing vendor partnerships Background in talent acquisition, recruitment marketing, employer branding, or HR technology preferred You're good at Listening carefully, synthesizing diverse perspectives, and turning input into clear priorities and plans Bringing structure to ambiguity by defining scope, timelines, dependencies, and next steps Taking accountability for outcomes, not just coordination Balancing rigor and pragmatism - knowing when precision matters and when iteration is appropriate Using data, analytics, and user insights to inform decisions and recommendations Managing vendors and high-visibility work with calm judgment, driving resolution in complex, fast-paced environments Additional info Why this role matters This role ensures that one of BCG's most visible and heavily used platforms operates with clarity, reliability, and confidence. By stewarding the career site at scale, the Director helps protect candidate experience, support recruiting teams globally, and shape how future talent engages with BCG. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Mar 03, 2026
Full time
Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG's global career site is the primary entry point to the firm's talent ecosystem, supporting millions of candidate interactions each year across experienced hire, campus, and event-based recruiting. We are seeking a Director, Career Site to own and evolve this business-critical platform, balancing operational excellence, stakeholder partnership, and future-ready digital innovation. This role is ideal for a digitally savvy leader with deep career-site experience who can manage complex stakeholder needs, run multiple workstreams in parallel, and ensure the platform operates reliably, compliantly, and at scale. What you'll do Own BCG's global career site as a critical BCG recruiting platform supporting the firm's talent strategy Serve as the central point of coordination across Talent Acquisition, Marketing, Brand, Communications, Legal, Risk, Technology, and external vendors Actively listen to stakeholder needs (internal and external), translate them into clear requirements, and set realistic priorities, timelines, and delivery plans Lead end-to-end project management for site enhancements and fixes, including scoping, sequencing, dependency management, and progress tracking Ensure recruiting, accessibility, privacy, and data-handling compliance across site content, tagging, and application flows Oversee SEO, AEO, site structure, content strategy, analytics, and performance optimization Manage CMS workflows to ensure content accuracy, localization, and alignment with employer brand standards Partner with vendors to manage SLAs, issue resolution, and roadmap execution Monitor site health and performance, translating insights into clear actions and recommendations Advance innovation across AI, personalization, automation, and emerging best practices in digital candidate experience Core capabilities Strong stakeholder leadership, you listen carefully, anticipate needs, navigate competing priorities, and align groups toward shared outcomes Proven project and program management discipline, with the ability to manage a high volume of concurrent requests while maintaining clarity and momentum Deep career-site and digital platform expertise, including CMS, SEO, analytics, tagging, and content optimization Comfort operating in high-traffic, high-visibility environments where accuracy, compliance, and uptime matter A curious, forward-looking mindset, with interest in AI, personalization, and the future of digital recruiting What You'll Bring 10+ years of employer branding and/or recruitment marketing experience including digital channel management Hands-on experience with content management systems (CMS) and website operations Strong working knowledge of SEO, AEO, site analytics, tagging, and performance optimization Experience implementing and governing tags and pixels in compliance with privacy and consent requirements Familiarity with consent management platforms (e.g., TrustArc or similar) and accessibility standards Experience working with enterprise career site platforms and ATS/CRM systems (e.g., Phenom, Eightfold, Workday, or comparable tools) Demonstrated success leading cross-functional initiatives and managing vendor partnerships Background in talent acquisition, recruitment marketing, employer branding, or HR technology preferred You're good at Listening carefully, synthesizing diverse perspectives, and turning input into clear priorities and plans Bringing structure to ambiguity by defining scope, timelines, dependencies, and next steps Taking accountability for outcomes, not just coordination Balancing rigor and pragmatism - knowing when precision matters and when iteration is appropriate Using data, analytics, and user insights to inform decisions and recommendations Managing vendors and high-visibility work with calm judgment, driving resolution in complex, fast-paced environments Additional info Why this role matters This role ensures that one of BCG's most visible and heavily used platforms operates with clarity, reliability, and confidence. By stewarding the career site at scale, the Director helps protect candidate experience, support recruiting teams globally, and shape how future talent engages with BCG. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Chief Operating Officer (Group)-Publishing, Digital and Events Reporting to: Chief Executive Officer (CEO) Direct Reports: Group IT Director, Web Development Director, Group Production and Design Director, Group Subscriptions and Customer Services Director, Group Subscription Marketing Director, Group Product Analyst Director, Data Operations Director Location - Herne Hill SE24 Start date: 1st April The Chief Operating Officer (COO) is responsible for overseeing and optimising the day-to-day operations of the group's publishing, digital and events businesses. This executive leader will translate strategic vision into operational excellence, ensuring scalable systems and processes, strong financial performance and consistent delivery of high-quality publishing products and live experiences within a culture of collaboration, accountability, and innovation. The COO will act as a key executive, providing management, leadership and vision to ensure the group meets its short-term and long-term objectives. A key focus of the role is bringing systems and data together across the group, tightening cost control and improving delivery discipline, while building strong leadership across the functions listed in this job description. The role will include working with internal teams and external consultants to drive execution of operations across technology, digital platforms, IT infrastructure, data analytics, product development, production, design, marketing and subscriptions, while increasing efficiency, introducing cost savings and supporting revenue generation. Our Organisation Mark Allen Group is values led. We are looking for a COO who delivers results in a way that reflects our values of Passionate, Creative, Nurturing and Fair. Passionate: brings energy, pace and pride in quality, with a clear focus on outcomes and delivery. Creative: solves problems pragmatically, simplifies complexity, and improves systems without adding unnecessary bureaucracy. Nurturing: develops leaders, builds trust across teams, and fosters the conditions for people to excel in their work. Fair: acts with integrity, makes transparent decisions (especially when trade offs are tough), and holds people to account consistently and respectfully. We are looking for a leader who is hands on when required but who also builds scalable ways of working, sets clear expectations, and brings teams through change. Key Responsibilities Oversee operational systems, tools, and platforms supporting publishing, events, and internal operations. Review and implement operational processes and systems across technology, IT infrastructure, data analytics, product development, production, design, marketing and subscriptions to ensure that the group meets both its short term and long term strategic objectives. Identify operational risks and opportunities and lead initiatives to improve efficiency and scalability across the group. Monitor, measure and report on operational issues, opportunities, development plans and achievements within agreed formats and timescales in accordance with the business plan. Support revenue growth through pricing strategies, cost controls, and operational support for sales and partnerships. Lead process improvement initiatives to enhance speed, quality and measurability of deliverables. Build, lead and mentor high performing cross functional teams. Working with the Group HR Director to establish clear goals, KPIs and accountability across departments. Manage and develop direct line reports, ensuring weekly meetings take place. Manage and control departmental expenditure within agreed budgets. Liaise with other functional/departmental managers to understand all necessary aspects and needs of operational development and to ensure they are fully informed of objectives, purposes and achievements. Foster a culture of collaboration, continuous improvement and operational excellence. Ensure compliance with legal, regulatory and contractual obligations. Establish and maintain operational policies, procedures and best practices. Drive integration and standardisation of systems, platforms and reporting across the group, improving data quality, visibility and decision making. Ensure clear ownership, governance and ROI for major projects and key suppliers, in line with agreed budgets. Specific Responsibilities Work with the Group IT Director, who will report directly to the COO, to recommend, establish and maintain appropriate systems for operational management and development of the business. Ensure that all IT implementations do not exceed budget or delivery deadlines, and establish clear governance, prioritisation and reporting for IT delivery across the group. Work with the Web Development Director, who will report directly to the COO, to ensure that both the group's web in house platforms and third party platforms are appropriate for the developing needs of the business, as well as to research and recommend other platforms which would enable the group to meet its growth plans. Ensure that all web development implementations do not exceed budget or delivery deadlines, including improving the performance, reliability and scalability of group digital platforms. Work with the Subscriptions and Customer Services Director, who will report directly to the COO, to review subscription processes, systems, and platforms, including developing reports to analyse subscription performance and to help recommend further development of subscription options and packages. Work with the Group Subscription Marketing Director, who will report directly to the COO, to ensure all processes, systems and platforms are appropriate to deliver the group's marketing strategies to drive revenue growth in subscriptions and related events and awards, as well as enhance brand awareness. Work with the Group Product Analyst Director, who will report directly to the COO, to put in place an integrated platform which connects the various systems, applications, and data sources within the business. Work with the group product analyst director and the Chief Commercial & Development Officer to analyse data across the platform to work out behavioural trends to aid decisions on product development. Ensure the platform enables consistent reporting and actionable insight across brands, supporting both cost control and revenue growth decisions. Work with the Group Data Operations Director, who will report directly to the COO, to work out the data requirements for the group, including strategies to increase the first party data sets required for each operating business and brand. To work with the data operations director to review data policies to ensure compliance with data legislation, as well as ensure data delivery systems and processes are appropriate so that data sent out by the group is successfully delivered to its intended recipient. Work with the Group Production Director, who will report directly to the COO, to oversee end to end publishing operations, including editorial workflow, production, design, distribution and digital platforms, as well as ensure cost effective purchasing of print and ensure strong operational delivery across print and digital channels. Work with the Group Production Director and the Chief Commercial & Development Officer to implement a commercial strategy for group photography, videography and podcasts. Work closely with the Chief Commercial & Development Officer on commercially viable digital strategies across the group. Why join Mark Allen Group? Be part of a specialist media business with strong, trusted brands and loyal professional audiences. Work in a hybrid environment that supports focus, collaboration and flexibility. Learn and grow through tailored development, mentoring and hands on experience. Contribute to work that informs, connects and supports industries that matter. Join a culture grounded in passion, creativity, fairness and long term thinking. How to apply Upload your application and cover letter via our careers site. You may include a short video introduction if you wish (optional). References or recommendations can also be shared (optional). Right to Work Applicants must have the right to live and work in (country). We do not offer visa sponsorship. About Us For over 40 years, Mark Allen Group has built and grown specialist media brands that inform, connect and support professional communities. We operate across healthcare, education, agriculture, business, finance, travel retail, exhibitions and critical communications, combining trusted content, data, events and insight. We are a commercial media owner with a long term mindset, balancing strong legacy brands with innovation and evolution. Our people play a central role in shaping how our audiences engage with us today and how we grow for the future.
Mar 02, 2026
Full time
Chief Operating Officer (Group)-Publishing, Digital and Events Reporting to: Chief Executive Officer (CEO) Direct Reports: Group IT Director, Web Development Director, Group Production and Design Director, Group Subscriptions and Customer Services Director, Group Subscription Marketing Director, Group Product Analyst Director, Data Operations Director Location - Herne Hill SE24 Start date: 1st April The Chief Operating Officer (COO) is responsible for overseeing and optimising the day-to-day operations of the group's publishing, digital and events businesses. This executive leader will translate strategic vision into operational excellence, ensuring scalable systems and processes, strong financial performance and consistent delivery of high-quality publishing products and live experiences within a culture of collaboration, accountability, and innovation. The COO will act as a key executive, providing management, leadership and vision to ensure the group meets its short-term and long-term objectives. A key focus of the role is bringing systems and data together across the group, tightening cost control and improving delivery discipline, while building strong leadership across the functions listed in this job description. The role will include working with internal teams and external consultants to drive execution of operations across technology, digital platforms, IT infrastructure, data analytics, product development, production, design, marketing and subscriptions, while increasing efficiency, introducing cost savings and supporting revenue generation. Our Organisation Mark Allen Group is values led. We are looking for a COO who delivers results in a way that reflects our values of Passionate, Creative, Nurturing and Fair. Passionate: brings energy, pace and pride in quality, with a clear focus on outcomes and delivery. Creative: solves problems pragmatically, simplifies complexity, and improves systems without adding unnecessary bureaucracy. Nurturing: develops leaders, builds trust across teams, and fosters the conditions for people to excel in their work. Fair: acts with integrity, makes transparent decisions (especially when trade offs are tough), and holds people to account consistently and respectfully. We are looking for a leader who is hands on when required but who also builds scalable ways of working, sets clear expectations, and brings teams through change. Key Responsibilities Oversee operational systems, tools, and platforms supporting publishing, events, and internal operations. Review and implement operational processes and systems across technology, IT infrastructure, data analytics, product development, production, design, marketing and subscriptions to ensure that the group meets both its short term and long term strategic objectives. Identify operational risks and opportunities and lead initiatives to improve efficiency and scalability across the group. Monitor, measure and report on operational issues, opportunities, development plans and achievements within agreed formats and timescales in accordance with the business plan. Support revenue growth through pricing strategies, cost controls, and operational support for sales and partnerships. Lead process improvement initiatives to enhance speed, quality and measurability of deliverables. Build, lead and mentor high performing cross functional teams. Working with the Group HR Director to establish clear goals, KPIs and accountability across departments. Manage and develop direct line reports, ensuring weekly meetings take place. Manage and control departmental expenditure within agreed budgets. Liaise with other functional/departmental managers to understand all necessary aspects and needs of operational development and to ensure they are fully informed of objectives, purposes and achievements. Foster a culture of collaboration, continuous improvement and operational excellence. Ensure compliance with legal, regulatory and contractual obligations. Establish and maintain operational policies, procedures and best practices. Drive integration and standardisation of systems, platforms and reporting across the group, improving data quality, visibility and decision making. Ensure clear ownership, governance and ROI for major projects and key suppliers, in line with agreed budgets. Specific Responsibilities Work with the Group IT Director, who will report directly to the COO, to recommend, establish and maintain appropriate systems for operational management and development of the business. Ensure that all IT implementations do not exceed budget or delivery deadlines, and establish clear governance, prioritisation and reporting for IT delivery across the group. Work with the Web Development Director, who will report directly to the COO, to ensure that both the group's web in house platforms and third party platforms are appropriate for the developing needs of the business, as well as to research and recommend other platforms which would enable the group to meet its growth plans. Ensure that all web development implementations do not exceed budget or delivery deadlines, including improving the performance, reliability and scalability of group digital platforms. Work with the Subscriptions and Customer Services Director, who will report directly to the COO, to review subscription processes, systems, and platforms, including developing reports to analyse subscription performance and to help recommend further development of subscription options and packages. Work with the Group Subscription Marketing Director, who will report directly to the COO, to ensure all processes, systems and platforms are appropriate to deliver the group's marketing strategies to drive revenue growth in subscriptions and related events and awards, as well as enhance brand awareness. Work with the Group Product Analyst Director, who will report directly to the COO, to put in place an integrated platform which connects the various systems, applications, and data sources within the business. Work with the group product analyst director and the Chief Commercial & Development Officer to analyse data across the platform to work out behavioural trends to aid decisions on product development. Ensure the platform enables consistent reporting and actionable insight across brands, supporting both cost control and revenue growth decisions. Work with the Group Data Operations Director, who will report directly to the COO, to work out the data requirements for the group, including strategies to increase the first party data sets required for each operating business and brand. To work with the data operations director to review data policies to ensure compliance with data legislation, as well as ensure data delivery systems and processes are appropriate so that data sent out by the group is successfully delivered to its intended recipient. Work with the Group Production Director, who will report directly to the COO, to oversee end to end publishing operations, including editorial workflow, production, design, distribution and digital platforms, as well as ensure cost effective purchasing of print and ensure strong operational delivery across print and digital channels. Work with the Group Production Director and the Chief Commercial & Development Officer to implement a commercial strategy for group photography, videography and podcasts. Work closely with the Chief Commercial & Development Officer on commercially viable digital strategies across the group. Why join Mark Allen Group? Be part of a specialist media business with strong, trusted brands and loyal professional audiences. Work in a hybrid environment that supports focus, collaboration and flexibility. Learn and grow through tailored development, mentoring and hands on experience. Contribute to work that informs, connects and supports industries that matter. Join a culture grounded in passion, creativity, fairness and long term thinking. How to apply Upload your application and cover letter via our careers site. You may include a short video introduction if you wish (optional). References or recommendations can also be shared (optional). Right to Work Applicants must have the right to live and work in (country). We do not offer visa sponsorship. About Us For over 40 years, Mark Allen Group has built and grown specialist media brands that inform, connect and support professional communities. We operate across healthcare, education, agriculture, business, finance, travel retail, exhibitions and critical communications, combining trusted content, data, events and insight. We are a commercial media owner with a long term mindset, balancing strong legacy brands with innovation and evolution. Our people play a central role in shaping how our audiences engage with us today and how we grow for the future.
Overview / About us We're The Leith Agency - Scotland's leading creative agency. We're a bunch of creative, digitally-minded, content-loving people working across a number of digital formats and disciplines for our incredible clients: Tennent's, Lloyds, ScotRail, Sanofi and the Scottish Government (to name but a few). Leith is part of Lumanity, a global 1,200-strong consultancy group that has offices across the UK, Europe, the USA and Asia. We see data and insight as key drivers in blending creative, strategic and analytical thinking and we have ambitious plans to grow the digital side of our business in 2026 and beyond. Responsibilities / Position overview Who are we looking for? We are seeking a motivated, proactive, and ambitious Media Executive to support the planning, activation, and optimisation of multi channel paid media campaigns. This is a junior-level role, designed for someone with, preferably, 1 year's experience in a paid media, digital marketing, or agency environment. This position is ideal for a driven self starter who is eager to learn, highly organised, and confident working across various digital platforms. The successful candidate will demonstrate strong initiative, curiosity, and problem solving skills, with a willingness to take ownership of tasks and contribute positively to team culture. The role Support the development and rollout of multi channel media plans across the UK and international markets. Assist with hands on campaign setup across Meta, LinkedIn, Google platforms, YouTube, CTV, and programmatic channels. Review campaign performance regularly and support senior team members by recommending simple optimisations. Prepare weekly and monthly performance reports. Work closely with media owners, suppliers, and internal teams. Assist with interpreting briefs, audience planning, and building foundational rationale for channel choices. Communicate clearly and professionally with colleagues, contributing positively to team workflows. Qualifications Skills and experience you'll need 1 year of experience in a paid media, digital marketing, or media agency role is preferred but not required. Self starter who takes ownership of their work and confidently tackles new challenges. Driven and ambitious, eager to build a career in media. Curious and willing to learn - actively seeks answers, asks questions, and explores new approaches. Strong organisational skills with the ability to manage multiple tasks simultaneously. Comfortable working with numbers and interpreting platform data. Excellent verbal and written communication. Nice to have: Basic hands on experience with Meta, LinkedIn, programmatic platforms, or paid video environments & Google Ads platforms. Proficient in Excel/Sheets and familiar with analytics dashboards. Benefits Flexible hours and opportunity to work from home on 2-days per week. Regular, company-wide learning sessions, meetups and talks. Enhanced maternity/paternity leave and shared parental leave. Pension plan with employer contributions. Private Healthcare Plan. Childcare Voucher Scheme. Charitable giving and volunteering days. Employee Assistance Programme, including Counselling. Social events throughout the year. Free Yoga sessions on our barge. A cycle to work scheme to save you cash for saving the planet Electric vehicle scheme, saving 30% - 40% on leasing an EV Generous Annual Leave Entitlement + Your birthday off Annual discretionary bonus A boat, yes you heard that right! Our own boat docked at the Leith shore where we host client meetings and parties.
Mar 02, 2026
Full time
Overview / About us We're The Leith Agency - Scotland's leading creative agency. We're a bunch of creative, digitally-minded, content-loving people working across a number of digital formats and disciplines for our incredible clients: Tennent's, Lloyds, ScotRail, Sanofi and the Scottish Government (to name but a few). Leith is part of Lumanity, a global 1,200-strong consultancy group that has offices across the UK, Europe, the USA and Asia. We see data and insight as key drivers in blending creative, strategic and analytical thinking and we have ambitious plans to grow the digital side of our business in 2026 and beyond. Responsibilities / Position overview Who are we looking for? We are seeking a motivated, proactive, and ambitious Media Executive to support the planning, activation, and optimisation of multi channel paid media campaigns. This is a junior-level role, designed for someone with, preferably, 1 year's experience in a paid media, digital marketing, or agency environment. This position is ideal for a driven self starter who is eager to learn, highly organised, and confident working across various digital platforms. The successful candidate will demonstrate strong initiative, curiosity, and problem solving skills, with a willingness to take ownership of tasks and contribute positively to team culture. The role Support the development and rollout of multi channel media plans across the UK and international markets. Assist with hands on campaign setup across Meta, LinkedIn, Google platforms, YouTube, CTV, and programmatic channels. Review campaign performance regularly and support senior team members by recommending simple optimisations. Prepare weekly and monthly performance reports. Work closely with media owners, suppliers, and internal teams. Assist with interpreting briefs, audience planning, and building foundational rationale for channel choices. Communicate clearly and professionally with colleagues, contributing positively to team workflows. Qualifications Skills and experience you'll need 1 year of experience in a paid media, digital marketing, or media agency role is preferred but not required. Self starter who takes ownership of their work and confidently tackles new challenges. Driven and ambitious, eager to build a career in media. Curious and willing to learn - actively seeks answers, asks questions, and explores new approaches. Strong organisational skills with the ability to manage multiple tasks simultaneously. Comfortable working with numbers and interpreting platform data. Excellent verbal and written communication. Nice to have: Basic hands on experience with Meta, LinkedIn, programmatic platforms, or paid video environments & Google Ads platforms. Proficient in Excel/Sheets and familiar with analytics dashboards. Benefits Flexible hours and opportunity to work from home on 2-days per week. Regular, company-wide learning sessions, meetups and talks. Enhanced maternity/paternity leave and shared parental leave. Pension plan with employer contributions. Private Healthcare Plan. Childcare Voucher Scheme. Charitable giving and volunteering days. Employee Assistance Programme, including Counselling. Social events throughout the year. Free Yoga sessions on our barge. A cycle to work scheme to save you cash for saving the planet Electric vehicle scheme, saving 30% - 40% on leasing an EV Generous Annual Leave Entitlement + Your birthday off Annual discretionary bonus A boat, yes you heard that right! Our own boat docked at the Leith shore where we host client meetings and parties.
Influencer & Community Executive Lincoln Full Time £38,000 £40,000 per annum Do you love building online communities, creating meaningful connections, and working with influencers to grow engagement? If so, this could be the perfect opportunity for you. Our client, a market-leading manufacturer and distributor of cabinet hardware, fixtures, fittings, and site supplies, is continuing to expand its digital footprint. They are seeking a dynamic Influencer Marketing & Community Executive to strengthen their online presence through authentic partnerships and an engaged community. What s in it for you Profitability-based bonus scheme 28 days holiday (including bank holidays) Collaborative and inspiring work environment with a small, passionate team Opportunity to join a fast-growing business and shape your role as the team expands What they re looking for Minimum of 1 year s experience in influencer marketing, social media management, or community engagement Proven experience managing influencer partnerships from negotiation to campaign reporting Strong communication and relationship-building skills Deep understanding of social media platforms (Instagram, TikTok, YouTube) and influencer ecosystems Data-driven mindset with the ability to interpret analytics and adapt strategies A keen eye for high-quality content and visual storytelling Highly organised, proactive, and able to manage multiple campaigns simultaneously Experience in lifestyle, interiors, or design industries is a plus Your Role Identify, assess, and onboard influencers aligned with their influencer partnership programme Develop and execute influencer campaigns to drive engagement and reach Negotiate deliverables, timelines, and compensation with influencers and agents Manage ongoing relationships with content creators and ambassadors Monitor influencer content for alignment and performance Respond to community comments, DMs, and tags across social platforms Track and report on influencer ROI, engagement metrics, and community growth Collaborate with the wider team on campaign integration and content planning Stay ahead of social trends, platform updates, and emerging creators This role is primarily office-based in Lincoln, with occasional travel to support photoshoots, exhibitions, and events. What s next? It s easy! Click APPLY now! Our client can t wait to hear from you! Your data will be handled in line with GDPR
Mar 02, 2026
Full time
Influencer & Community Executive Lincoln Full Time £38,000 £40,000 per annum Do you love building online communities, creating meaningful connections, and working with influencers to grow engagement? If so, this could be the perfect opportunity for you. Our client, a market-leading manufacturer and distributor of cabinet hardware, fixtures, fittings, and site supplies, is continuing to expand its digital footprint. They are seeking a dynamic Influencer Marketing & Community Executive to strengthen their online presence through authentic partnerships and an engaged community. What s in it for you Profitability-based bonus scheme 28 days holiday (including bank holidays) Collaborative and inspiring work environment with a small, passionate team Opportunity to join a fast-growing business and shape your role as the team expands What they re looking for Minimum of 1 year s experience in influencer marketing, social media management, or community engagement Proven experience managing influencer partnerships from negotiation to campaign reporting Strong communication and relationship-building skills Deep understanding of social media platforms (Instagram, TikTok, YouTube) and influencer ecosystems Data-driven mindset with the ability to interpret analytics and adapt strategies A keen eye for high-quality content and visual storytelling Highly organised, proactive, and able to manage multiple campaigns simultaneously Experience in lifestyle, interiors, or design industries is a plus Your Role Identify, assess, and onboard influencers aligned with their influencer partnership programme Develop and execute influencer campaigns to drive engagement and reach Negotiate deliverables, timelines, and compensation with influencers and agents Manage ongoing relationships with content creators and ambassadors Monitor influencer content for alignment and performance Respond to community comments, DMs, and tags across social platforms Track and report on influencer ROI, engagement metrics, and community growth Collaborate with the wider team on campaign integration and content planning Stay ahead of social trends, platform updates, and emerging creators This role is primarily office-based in Lincoln, with occasional travel to support photoshoots, exhibitions, and events. What s next? It s easy! Click APPLY now! Our client can t wait to hear from you! Your data will be handled in line with GDPR
Marketing & Events Executive Salary: up to 40000 Based in Cosham, Portsmouth Hybrid role: 3 days in office, 2 at home A global business consultancy is seeking a Marketing & Events Executive to join its growing Portsmouth team. You'll deliver and execute the regional marketing plan, drive content-led campaigns, strengthen digital presence, and support demand generation across Europe. Working closely with senior leaders and global teams, you'll combine strategic thinking with hands-on delivery and confidently leverage AI tools to enhance marketing impact. Key Responsibilities Own and deliver the regional marketing plan and calendar to drive brand growth, thought leadership, and new client acquisition. Align messaging and positioning across European markets, ensuring consistency with global brand strategy while adapting campaigns for local needs. Partner with Heads of Office, Subject Matter Experts, and Go-to-Market leaders to define priority themes and develop high-impact content (case studies, blogs, white papers, articles). Lead planning, creation, and management of the European LinkedIn channel. Support PR activity in collaboration with global marketing colleagues. Leverage AI tools to enhance content creation, campaign performance, and insight generation. Work closely with Business Development and Sales Enablement to support outreach, demand generation, and prospect engagement. Ensure effective use of Salesforce, Pardot, and other marketing tools to track activity, measure impact, and generate actionable insights. Monitor campaign performance, competitor activity, and market trends to continuously refine strategy and inform future investments. Collaborate with senior leaders and Centres of Expertise to strengthen market positioning. Skills & Experience Proven experience in a B2B marketing role, ideally within professional services. Experience creating content for senior business audiences. Track record of running multi-channel, content-led marketing campaigns. Experience of Event planning, coordinating, researching Experience incorporating AI tools into marketing processes with a forward-looking, digital mindset. Ability to translate industry and market trends into practical go-to-market insights. Comfortable collaborating across multiple geographies and global teams. Knowledge of Salesforce, Pardot, or other marketing automation tools (desirable). Able to work from our Portsmouth office (3 days per week) with occasional travel to London. Benefits 25 days holiday plus Bank Holidays + close at Xmas Private Medical Insurance Gym Allowance Cycle to work scheme Task Human App (discount on personal training, cooking session, counselling etc Employee Assistance Program Pension Contribution 5% Life Insurance 4 x salary Annual Conference abroad Discretionary Bonus up to 6000 euros (depending on company and individual performance) Hybrid working - 3 days in office, 2 at home Apply today as we are short-listing candidates now! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Mar 02, 2026
Full time
Marketing & Events Executive Salary: up to 40000 Based in Cosham, Portsmouth Hybrid role: 3 days in office, 2 at home A global business consultancy is seeking a Marketing & Events Executive to join its growing Portsmouth team. You'll deliver and execute the regional marketing plan, drive content-led campaigns, strengthen digital presence, and support demand generation across Europe. Working closely with senior leaders and global teams, you'll combine strategic thinking with hands-on delivery and confidently leverage AI tools to enhance marketing impact. Key Responsibilities Own and deliver the regional marketing plan and calendar to drive brand growth, thought leadership, and new client acquisition. Align messaging and positioning across European markets, ensuring consistency with global brand strategy while adapting campaigns for local needs. Partner with Heads of Office, Subject Matter Experts, and Go-to-Market leaders to define priority themes and develop high-impact content (case studies, blogs, white papers, articles). Lead planning, creation, and management of the European LinkedIn channel. Support PR activity in collaboration with global marketing colleagues. Leverage AI tools to enhance content creation, campaign performance, and insight generation. Work closely with Business Development and Sales Enablement to support outreach, demand generation, and prospect engagement. Ensure effective use of Salesforce, Pardot, and other marketing tools to track activity, measure impact, and generate actionable insights. Monitor campaign performance, competitor activity, and market trends to continuously refine strategy and inform future investments. Collaborate with senior leaders and Centres of Expertise to strengthen market positioning. Skills & Experience Proven experience in a B2B marketing role, ideally within professional services. Experience creating content for senior business audiences. Track record of running multi-channel, content-led marketing campaigns. Experience of Event planning, coordinating, researching Experience incorporating AI tools into marketing processes with a forward-looking, digital mindset. Ability to translate industry and market trends into practical go-to-market insights. Comfortable collaborating across multiple geographies and global teams. Knowledge of Salesforce, Pardot, or other marketing automation tools (desirable). Able to work from our Portsmouth office (3 days per week) with occasional travel to London. Benefits 25 days holiday plus Bank Holidays + close at Xmas Private Medical Insurance Gym Allowance Cycle to work scheme Task Human App (discount on personal training, cooking session, counselling etc Employee Assistance Program Pension Contribution 5% Life Insurance 4 x salary Annual Conference abroad Discretionary Bonus up to 6000 euros (depending on company and individual performance) Hybrid working - 3 days in office, 2 at home Apply today as we are short-listing candidates now! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Marketing Executive Lisburn - Offlice based role £28,000 - £32,000 MCS Group is delighted to partner with an innovative and forward-thinking company based in Lisburn to recruit a talented Marketing Executive to join their growing team. This is an exciting opportunity to join a dynamic and growing team, contributing to new product development, brand launches, and creative marketing campaigns. This is a varied role, where you will gain hands-on experience across all areas of marketing; from traditional campaigns and events to cutting-edge digital strategies and brand development. Core Responsibilities: Plan, develop, and execute integrated marketing campaigns to promote products, brands, and services. Take an active role in the new product development process, offering both creative insight and technical expertise. Assist in organising and delivering events and trade shows that boost brand exposure. Create high-quality written content for marketing materials, ensuring accuracy and alignment with brand guidelines. Support the digital marketing strategy by enhancing the organisation's online presence and audience engagement. Work collaboratively with customers to provide tailored marketing solutions, including bespoke materials and showroom displays. Carry out market research and analyse data to evaluate performance, identify emerging trends, and guide future campaign planning. Essential Criteria . Minimum 2 years' experience in a similar marketing role. Strong planning and organisational skills , with the ability to meet tight deadlines. Excellent verbal, written, and presentation skills . Proven track record in managing and delivering marketing projects on time. A good understanding of digital marketing tools and techniques . To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Molly Rea, Senior Specialist Consultant at MCS Group on . If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. MCS Group is committed to providing equality of opportunity to all.
Mar 02, 2026
Full time
Marketing Executive Lisburn - Offlice based role £28,000 - £32,000 MCS Group is delighted to partner with an innovative and forward-thinking company based in Lisburn to recruit a talented Marketing Executive to join their growing team. This is an exciting opportunity to join a dynamic and growing team, contributing to new product development, brand launches, and creative marketing campaigns. This is a varied role, where you will gain hands-on experience across all areas of marketing; from traditional campaigns and events to cutting-edge digital strategies and brand development. Core Responsibilities: Plan, develop, and execute integrated marketing campaigns to promote products, brands, and services. Take an active role in the new product development process, offering both creative insight and technical expertise. Assist in organising and delivering events and trade shows that boost brand exposure. Create high-quality written content for marketing materials, ensuring accuracy and alignment with brand guidelines. Support the digital marketing strategy by enhancing the organisation's online presence and audience engagement. Work collaboratively with customers to provide tailored marketing solutions, including bespoke materials and showroom displays. Carry out market research and analyse data to evaluate performance, identify emerging trends, and guide future campaign planning. Essential Criteria . Minimum 2 years' experience in a similar marketing role. Strong planning and organisational skills , with the ability to meet tight deadlines. Excellent verbal, written, and presentation skills . Proven track record in managing and delivering marketing projects on time. A good understanding of digital marketing tools and techniques . To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Molly Rea, Senior Specialist Consultant at MCS Group on . If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. MCS Group is committed to providing equality of opportunity to all.
Company Description We are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross95marketsofferunparalleledcapabilitiesinMedia,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definitionof ROI, as it has changed with the ever- complicatedcommunicationslandscape.ROI isnolongersimplyaboutthemost efficient planning, buying and reporting of media. Yes,ROIisaboutdeliveringReturnonInvestment;butit'salsoaboutgoingbeyondtodelivera ReturnonImaginationandmoreintegratedexperiencesthatinspireGrowth.Top-linegrowth forourclients'businesses,growthforourpeopleandgrowthforourculture. Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading. ThisbreadthmeanswedeliverInsightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business outcomes. Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-classstrategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuilding relationshipswithsomeoftheworld'smostexcitingstart-ups.Weleverageover30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. AtZenith,weultimatelyseekoutamoremeaningfulkindofROI. Ouruniquewayofthinking inspiresgrowth for some of theworld's leadingbrands,includingCoty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,TikTok and Verizon. Overview We're now looking for a Global Data & Analytics Director to lead the charge in data-driven media excellence - elevating analytics from reporting to true strategic influence. If you're passionate about turning complex data into compelling insight, building high-performing teams, and shaping multi-market media strategy, this is your opportunity to make a global impact. Responsibilities As Global Data & Analytics Director, you will: Lead the delivery of high-impact campaign reporting, dashboards, and cross-channel insights Transform complex datasets into clear, actionable narratives for diverse stakeholders Drive advanced exploratory and performance analysis to inform planning and optimisation Ensure analytics directly influences budget allocation, channel strategy, and market prioritisation Own the end-to-end analytics and BI lifecycle - from data ingestion and modelling to insight delivery Establish and evolve robust data governance frameworks Mentor and grow a talented analytics team, fostering innovation and continuous improvement Shape the roadmap for reporting infrastructure and next-generation tools This is a strategic leadership role sitting at the heart of global media decision-making - partnering closely with planning and investment teams to ensure data drives every critical choice. Qualifications What You'll Bring Strong experience in paid digital reporting (agency or in-house), with edxperience leading teams Deep experience in campaign and marketing performance analysis Strong knowledge of digital media vendors and ATL measurement Proven ability to integrate multiple data sources into compelling, data-led storytelling Expertise in ETL processes and managing large-scale datasets Familiarity with modern analytics stacks and hands on scripting experience Advanced Excel skills (PowerQuery, PowerPivot, array formulas) Experience with web analytics tools such as Adobe Analytics and GA4 Strong project management capabilities (Agile experience a plus) A collaborative, strategic mindset with the confidence to influence senior stakeholders Most importantly, you're driven by impact. You don't just report on performance - you improve it. Ready to Lead the Future of Analytics? If you're ready to step into a role where your insights shape global strategy and your leadership elevates an entire analytics function, we'd love to hear from you. Apply now and be the driving force behind data-powered media transformation. Additional Information Zenith Internationalhas fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP BIRTHDAY DAY OFF - You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Mar 01, 2026
Full time
Company Description We are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross95marketsofferunparalleledcapabilitiesinMedia,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definitionof ROI, as it has changed with the ever- complicatedcommunicationslandscape.ROI isnolongersimplyaboutthemost efficient planning, buying and reporting of media. Yes,ROIisaboutdeliveringReturnonInvestment;butit'salsoaboutgoingbeyondtodelivera ReturnonImaginationandmoreintegratedexperiencesthatinspireGrowth.Top-linegrowth forourclients'businesses,growthforourpeopleandgrowthforourculture. Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading. ThisbreadthmeanswedeliverInsightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business outcomes. Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-classstrategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuilding relationshipswithsomeoftheworld'smostexcitingstart-ups.Weleverageover30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. AtZenith,weultimatelyseekoutamoremeaningfulkindofROI. Ouruniquewayofthinking inspiresgrowth for some of theworld's leadingbrands,includingCoty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,TikTok and Verizon. Overview We're now looking for a Global Data & Analytics Director to lead the charge in data-driven media excellence - elevating analytics from reporting to true strategic influence. If you're passionate about turning complex data into compelling insight, building high-performing teams, and shaping multi-market media strategy, this is your opportunity to make a global impact. Responsibilities As Global Data & Analytics Director, you will: Lead the delivery of high-impact campaign reporting, dashboards, and cross-channel insights Transform complex datasets into clear, actionable narratives for diverse stakeholders Drive advanced exploratory and performance analysis to inform planning and optimisation Ensure analytics directly influences budget allocation, channel strategy, and market prioritisation Own the end-to-end analytics and BI lifecycle - from data ingestion and modelling to insight delivery Establish and evolve robust data governance frameworks Mentor and grow a talented analytics team, fostering innovation and continuous improvement Shape the roadmap for reporting infrastructure and next-generation tools This is a strategic leadership role sitting at the heart of global media decision-making - partnering closely with planning and investment teams to ensure data drives every critical choice. Qualifications What You'll Bring Strong experience in paid digital reporting (agency or in-house), with edxperience leading teams Deep experience in campaign and marketing performance analysis Strong knowledge of digital media vendors and ATL measurement Proven ability to integrate multiple data sources into compelling, data-led storytelling Expertise in ETL processes and managing large-scale datasets Familiarity with modern analytics stacks and hands on scripting experience Advanced Excel skills (PowerQuery, PowerPivot, array formulas) Experience with web analytics tools such as Adobe Analytics and GA4 Strong project management capabilities (Agile experience a plus) A collaborative, strategic mindset with the confidence to influence senior stakeholders Most importantly, you're driven by impact. You don't just report on performance - you improve it. Ready to Lead the Future of Analytics? If you're ready to step into a role where your insights shape global strategy and your leadership elevates an entire analytics function, we'd love to hear from you. Apply now and be the driving force behind data-powered media transformation. Additional Information Zenith Internationalhas fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP BIRTHDAY DAY OFF - You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Since June 2021, frog is part of Capgemini Invent. frog partners with customer centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What you will be doing We are seeking to grow our Customer Transformation consulting practice by hiring a dynamic Content Lifecycle & Strategy Senior Consultant. The individual we are looking for must have a sound understanding of Marketing Strategy and Activation, with specific experience in Content Lifecycle Management Solutions and a proven ability to shape and deliver innovative marketing related programmes of work. You should have some of the following experience: Previous relevent experience, preferably in an agency/consultancy or Industry. Understanding of content lifecycle management, digital publishing, and omnichannel content delivery. Understanding of digital content across its entire lifecycle-from creation and governance to distribution. You must also have hands on experience in driving digital transformation more broadly, in areas such as building marketing strategies, designing future fit marketing operations, and activating content, data & technology to deliver growth. You will need to understand how to turn a set of business objectives, into capabilities and map those capabilities to solutions. An overview of the role: This role is an exciting blend of management consulting skills, mixed with Content Lifecycle Management specialism along with Marketing Strategy and Operations. You will engage with clients to understand how they can transform their Content Lifecycle Management and wider marketing practices to better influence changes in consumer behaviour through progressive ideas, creativity, and consumer insights. You will work with multi disciplinary teams to design, develop and deploy marketing strategies & deliver quality consulting work that meets client commercial and strategic objectives. You will help clients design, implement, and optimise content operations across digital platforms, ensuring seamless content delivery, governance, and performance. You will stay current with industry trends in content management, headless CMS, DAM, Workflow, personalization, measurement/analytics and digital experience platforms. You will have experience working in one of more of Consumer Products, Retail, Technology, Utilities, Telco, Public Sector, Financial Services. What we look for A good fit for this role will bring many of the skills, experience, and attributes below. Pragmatic problem solver - Focuses on finding practical solutions and reducing complexity to drive results. Proactive and flexible - Adopts a hands on approach to solving problems and adjusts to shifting priorities with ease. Collaborative team player - Builds strong relationships and works effectively across diverse stakeholders. Excellent interpersonal skills - Builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - Thrives in dynamic environments and embraces modern, agile ways of working. It would be a bonus if you had: Familiarity with CMS platforms (i.e. Adobe Experience Manager, Contentful, Wordpress, etc) and/or with DAM tools such as Adobe Assets, Bynder, etc, and/or with workflow tools such as Workfront, etc. Familiarity with compliance and regulatory frameworks relevant to digital content. We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.
Feb 28, 2026
Full time
Since June 2021, frog is part of Capgemini Invent. frog partners with customer centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What you will be doing We are seeking to grow our Customer Transformation consulting practice by hiring a dynamic Content Lifecycle & Strategy Senior Consultant. The individual we are looking for must have a sound understanding of Marketing Strategy and Activation, with specific experience in Content Lifecycle Management Solutions and a proven ability to shape and deliver innovative marketing related programmes of work. You should have some of the following experience: Previous relevent experience, preferably in an agency/consultancy or Industry. Understanding of content lifecycle management, digital publishing, and omnichannel content delivery. Understanding of digital content across its entire lifecycle-from creation and governance to distribution. You must also have hands on experience in driving digital transformation more broadly, in areas such as building marketing strategies, designing future fit marketing operations, and activating content, data & technology to deliver growth. You will need to understand how to turn a set of business objectives, into capabilities and map those capabilities to solutions. An overview of the role: This role is an exciting blend of management consulting skills, mixed with Content Lifecycle Management specialism along with Marketing Strategy and Operations. You will engage with clients to understand how they can transform their Content Lifecycle Management and wider marketing practices to better influence changes in consumer behaviour through progressive ideas, creativity, and consumer insights. You will work with multi disciplinary teams to design, develop and deploy marketing strategies & deliver quality consulting work that meets client commercial and strategic objectives. You will help clients design, implement, and optimise content operations across digital platforms, ensuring seamless content delivery, governance, and performance. You will stay current with industry trends in content management, headless CMS, DAM, Workflow, personalization, measurement/analytics and digital experience platforms. You will have experience working in one of more of Consumer Products, Retail, Technology, Utilities, Telco, Public Sector, Financial Services. What we look for A good fit for this role will bring many of the skills, experience, and attributes below. Pragmatic problem solver - Focuses on finding practical solutions and reducing complexity to drive results. Proactive and flexible - Adopts a hands on approach to solving problems and adjusts to shifting priorities with ease. Collaborative team player - Builds strong relationships and works effectively across diverse stakeholders. Excellent interpersonal skills - Builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - Thrives in dynamic environments and embraces modern, agile ways of working. It would be a bonus if you had: Familiarity with CMS platforms (i.e. Adobe Experience Manager, Contentful, Wordpress, etc) and/or with DAM tools such as Adobe Assets, Bynder, etc, and/or with workflow tools such as Workfront, etc. Familiarity with compliance and regulatory frameworks relevant to digital content. We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.
Are you an experienced SEO specialist looking for a step up into a prestigious, high-growth environment? Our client, a highly regarded and well-established digital agency based near St Albans, is seeking a technical-minded SEO Executive to join their award-winning team. This is a brilliant opportunity for a professional who thrives on data, technical troubleshooting, and delivering high-impact organic growth for a diverse high profile portfolio of clients. The Opportunity This agency is known for its high staff retention and commitment to professional development, making it the ideal home for an ambitious SEO professional. The Role Strategic Execution: Develop and implement end-to-end SEO roadmaps, from complex keyword mapping to content gap analysis. Performance Tracking: Utilise GA4 to provide high-level reporting and actionable insights to stakeholders. Client Management: Act as the technical point of contact for a range of exciting accounts, bridging the gap between data and business goals. The Requirements At least 1 years Agency Experience (Ideally) Proven experience with Technical SEO Analytical Mindset Strong Communication Why This Agency? Hybrid Flexibility: A genuine balance of home and office-based work. Reputation: Work for an agency that is genuinely respected within the search industry. Collaborative Culture: No silos here you ll work alongside a great team to deliver holistic digital excellence. For immediate consideration, apply with your CV or feel free to call for more details.
Feb 28, 2026
Full time
Are you an experienced SEO specialist looking for a step up into a prestigious, high-growth environment? Our client, a highly regarded and well-established digital agency based near St Albans, is seeking a technical-minded SEO Executive to join their award-winning team. This is a brilliant opportunity for a professional who thrives on data, technical troubleshooting, and delivering high-impact organic growth for a diverse high profile portfolio of clients. The Opportunity This agency is known for its high staff retention and commitment to professional development, making it the ideal home for an ambitious SEO professional. The Role Strategic Execution: Develop and implement end-to-end SEO roadmaps, from complex keyword mapping to content gap analysis. Performance Tracking: Utilise GA4 to provide high-level reporting and actionable insights to stakeholders. Client Management: Act as the technical point of contact for a range of exciting accounts, bridging the gap between data and business goals. The Requirements At least 1 years Agency Experience (Ideally) Proven experience with Technical SEO Analytical Mindset Strong Communication Why This Agency? Hybrid Flexibility: A genuine balance of home and office-based work. Reputation: Work for an agency that is genuinely respected within the search industry. Collaborative Culture: No silos here you ll work alongside a great team to deliver holistic digital excellence. For immediate consideration, apply with your CV or feel free to call for more details.
Company Description We are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross95marketsofferunparalleledcapabilitiesinMedia,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definitionof ROI, as it has changed with the ever- complicatedcommunicationslandscape.ROI isnolongersimplyaboutthemost efficient planning, buying and reporting of media. Yes,ROIisaboutdeliveringReturnonInvestment;butit'salsoaboutgoingbeyondtodelivera ReturnonImaginationandmoreintegratedexperiencesthatinspireGrowth.Top-linegrowth forourclients'businesses,growthforourpeopleandgrowthforourculture. Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading. ThisbreadthmeanswedeliverInsightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business outcomes. Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-classstrategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuilding relationshipswithsomeoftheworld'smostexcitingstart-ups.Weleverageover30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. AtZenith,weultimatelyseekoutamoremeaningfulkindofROI. Ouruniquewayofthinking inspiresgrowth for some of theworld's leadingbrands,includingCoty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,TikTok and Verizon. Job Description We're now looking for a Global Data & Analytics Director to lead the charge in data-driven media excellence - elevating analytics from reporting to true strategic influence. If you're passionate about turning complex data into compelling insight, building high-performing teams, and shaping multi-market media strategy, this is your opportunity to make a global impact. Responsibilities As Global Data & Analytics Director, you will: Lead the delivery of high-impact campaign reporting, dashboards, and cross-channel insights Transform complex datasets into clear, actionable narratives for diverse stakeholders Drive advanced exploratory and performance analysis to inform planning and optimisation Ensure analytics directly influences budget allocation, channel strategy, and market prioritisation Own the end-to-end analytics and BI lifecycle - from data ingestion and modelling to insight delivery Establish and evolve robust data governance frameworks Mentor and grow a talented analytics team, fostering innovation and continuous improvement Shape the roadmap for reporting infrastructure and next generation tools This is a strategic leadership role sitting at the heart of global media decision making - partnering closely with planning and investment teams to ensure data drives every critical choice. Qualifications What You'll Bring Strong experience in paid digital reporting (agency or in house), with edxperience leading teams Deep experience in campaign and marketing performance analysis Strong knowledge of digital media vendors and ATL measurement Proven ability to integrate multiple data sources into compelling, data led storytelling Expertise in ETL processes and managing large scale datasets Familiarity with modern analytics stacks and hands on scripting experience Advanced Excel skills (PowerQuery, PowerPivot, array formulas) Experience with web analytics tools such as Adobe Analytics and GA4 Strong project management capabilities (Agile experience a plus) A collaborative, strategic mindset with the confidence to influence senior stakeholders Most importantly, you're driven by impact. You don't just report on performance - you improve it. Ready to Lead the Future of Analytics? If you're ready to step into a role where your insights shape global strategy and your leadership elevates an entire analytics function, we'd love to hear from you. Apply now and be the driving force behind data powered media transformation. Additional Information Zenith Internationalhas fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Feb 28, 2026
Full time
Company Description We are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross95marketsofferunparalleledcapabilitiesinMedia,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definitionof ROI, as it has changed with the ever- complicatedcommunicationslandscape.ROI isnolongersimplyaboutthemost efficient planning, buying and reporting of media. Yes,ROIisaboutdeliveringReturnonInvestment;butit'salsoaboutgoingbeyondtodelivera ReturnonImaginationandmoreintegratedexperiencesthatinspireGrowth.Top-linegrowth forourclients'businesses,growthforourpeopleandgrowthforourculture. Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading. ThisbreadthmeanswedeliverInsightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business outcomes. Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-classstrategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuilding relationshipswithsomeoftheworld'smostexcitingstart-ups.Weleverageover30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. AtZenith,weultimatelyseekoutamoremeaningfulkindofROI. Ouruniquewayofthinking inspiresgrowth for some of theworld's leadingbrands,includingCoty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,TikTok and Verizon. Job Description We're now looking for a Global Data & Analytics Director to lead the charge in data-driven media excellence - elevating analytics from reporting to true strategic influence. If you're passionate about turning complex data into compelling insight, building high-performing teams, and shaping multi-market media strategy, this is your opportunity to make a global impact. Responsibilities As Global Data & Analytics Director, you will: Lead the delivery of high-impact campaign reporting, dashboards, and cross-channel insights Transform complex datasets into clear, actionable narratives for diverse stakeholders Drive advanced exploratory and performance analysis to inform planning and optimisation Ensure analytics directly influences budget allocation, channel strategy, and market prioritisation Own the end-to-end analytics and BI lifecycle - from data ingestion and modelling to insight delivery Establish and evolve robust data governance frameworks Mentor and grow a talented analytics team, fostering innovation and continuous improvement Shape the roadmap for reporting infrastructure and next generation tools This is a strategic leadership role sitting at the heart of global media decision making - partnering closely with planning and investment teams to ensure data drives every critical choice. Qualifications What You'll Bring Strong experience in paid digital reporting (agency or in house), with edxperience leading teams Deep experience in campaign and marketing performance analysis Strong knowledge of digital media vendors and ATL measurement Proven ability to integrate multiple data sources into compelling, data led storytelling Expertise in ETL processes and managing large scale datasets Familiarity with modern analytics stacks and hands on scripting experience Advanced Excel skills (PowerQuery, PowerPivot, array formulas) Experience with web analytics tools such as Adobe Analytics and GA4 Strong project management capabilities (Agile experience a plus) A collaborative, strategic mindset with the confidence to influence senior stakeholders Most importantly, you're driven by impact. You don't just report on performance - you improve it. Ready to Lead the Future of Analytics? If you're ready to step into a role where your insights shape global strategy and your leadership elevates an entire analytics function, we'd love to hear from you. Apply now and be the driving force behind data powered media transformation. Additional Information Zenith Internationalhas fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
About the opportunity Contentful is a leading intelligent composable content platform that has evolved from a pioneer in headless CMS into a comprehensive Digital Experience Platform (DXP) for the modern enterprise. By decoupling content from its presentation layer, Contentful enables more than 4,200 organizations-including 30% of the Fortune 500-to create, manage, and deliver seamless digital experiences across any channel, from mobile apps and websites to voice assistants and digital signage. Contentful provides native AI and real-time personalization to help brand, marketing, and engineering teams collaborate more effectively and scale their digital footprints without the constraints of traditional, monolithic systems. The Role The Director of Product Marketing is the primary strategist for our market positioning and the arbiter of our competitive standards. Reporting to the VP of Product Marketing, you serve as the bridge between high-level brand vision and the granular reality of the product roadmap. You don't just observe the market; you identify strategic gaps to out-position the competition and codify the technical logic that establishes our platform as the benchmark for the modern DXP and CMS categories. You own the translation layer between Product Development and the market, possessing the technical depth and knowledge of buyer personas to feel equally comfortable building architectural frameworks for a CTO or crafting a strategic vision to justify enterprise value to a CMO. By synthesizing market intelligence into actionable requirements, you actively shape the product roadmap and turn complex technical milestones into a visionary narrative for the world's most sophisticated enterprises. As a player/coach for a distributed US/EMEA team, you are as comfortable brainstorming five-year category shifts with the VP of Product Marketing as you are line-editing a practitioner-level technical blog. You elevate your team's technical acumen by teaching them how to find the 'human story' inside a technical feature. What to expect? Positioning & Messaging: Own the master product messaging and positioning frameworks for the products that define our business. You ensure that our platform is not viewed as a mere utility, but as a critical strategic investment for digital transformation. Prod Dev Collaboration: Act as the primary liaison to the Product Management organization. You will work in tight coordination with product leaders to ensure the roadmap is influenced by market needs and that technical milestones are translated into high-impact value propositions. Cross-functional Collaboration: Serve as the narrative connective tissue between Product, Sales, Analyst Relations, and Corporate Marketing teams. You will collaborate with the Director of Go-To-Market Product Marketing to ensure the core messaging is successfully integrated into global campaigns, enablement, and sales motions. Creation of Product Marketing Artifacts: Personally, and with the team, develop and maintain the foundational assets that represent our business, including core corporate decks and platform-level narratives. You ensure that the company's most visible materials are accurate and compelling. Team Leadership: Direct a high-performing Core PMM team across multiple time zones, including actively investing in your team's growth, delivering thoughtful feedback and elevating their ability to operate with both technical depth and executive-level clarity. This position is remote, but expected to travel to the Berlin office at least once per quarter. What you need to be successful? At least 8 - 10 years of experience in Product Marketing or a related strategic function within B2B SaaS, and 3-5 years of experience leading a team. Direct experience in CMS, DXP, or Personalization technology is highly preferred. Exceptional Communication: You are a gifted writer and an accomplished public speaker. You possess the presence to influence C-level stakeholders and the technical depth to earn the respect of product architects. Instructional Management Style: You have a proven track record of managing global teams (US and EMEA) and a passion for mentoring. You enjoy the process of reviewing work and coaching your team to achieve a higher standard of output. Technical Acumen: You possess hands-on fluency in modern software architecture. You can read API documentation and credibly challenge product and engineering partners while shaping external narratives around headless configurations and composable digital ecosystems. You can explain the "how" just as well as the "why." Judgment and Precision: You have a refined sense of timing and tone, knowing exactly how to adjust a message based on market shifts or the specific needs of an analyst or enterprise buyer. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Feb 28, 2026
Full time
About the opportunity Contentful is a leading intelligent composable content platform that has evolved from a pioneer in headless CMS into a comprehensive Digital Experience Platform (DXP) for the modern enterprise. By decoupling content from its presentation layer, Contentful enables more than 4,200 organizations-including 30% of the Fortune 500-to create, manage, and deliver seamless digital experiences across any channel, from mobile apps and websites to voice assistants and digital signage. Contentful provides native AI and real-time personalization to help brand, marketing, and engineering teams collaborate more effectively and scale their digital footprints without the constraints of traditional, monolithic systems. The Role The Director of Product Marketing is the primary strategist for our market positioning and the arbiter of our competitive standards. Reporting to the VP of Product Marketing, you serve as the bridge between high-level brand vision and the granular reality of the product roadmap. You don't just observe the market; you identify strategic gaps to out-position the competition and codify the technical logic that establishes our platform as the benchmark for the modern DXP and CMS categories. You own the translation layer between Product Development and the market, possessing the technical depth and knowledge of buyer personas to feel equally comfortable building architectural frameworks for a CTO or crafting a strategic vision to justify enterprise value to a CMO. By synthesizing market intelligence into actionable requirements, you actively shape the product roadmap and turn complex technical milestones into a visionary narrative for the world's most sophisticated enterprises. As a player/coach for a distributed US/EMEA team, you are as comfortable brainstorming five-year category shifts with the VP of Product Marketing as you are line-editing a practitioner-level technical blog. You elevate your team's technical acumen by teaching them how to find the 'human story' inside a technical feature. What to expect? Positioning & Messaging: Own the master product messaging and positioning frameworks for the products that define our business. You ensure that our platform is not viewed as a mere utility, but as a critical strategic investment for digital transformation. Prod Dev Collaboration: Act as the primary liaison to the Product Management organization. You will work in tight coordination with product leaders to ensure the roadmap is influenced by market needs and that technical milestones are translated into high-impact value propositions. Cross-functional Collaboration: Serve as the narrative connective tissue between Product, Sales, Analyst Relations, and Corporate Marketing teams. You will collaborate with the Director of Go-To-Market Product Marketing to ensure the core messaging is successfully integrated into global campaigns, enablement, and sales motions. Creation of Product Marketing Artifacts: Personally, and with the team, develop and maintain the foundational assets that represent our business, including core corporate decks and platform-level narratives. You ensure that the company's most visible materials are accurate and compelling. Team Leadership: Direct a high-performing Core PMM team across multiple time zones, including actively investing in your team's growth, delivering thoughtful feedback and elevating their ability to operate with both technical depth and executive-level clarity. This position is remote, but expected to travel to the Berlin office at least once per quarter. What you need to be successful? At least 8 - 10 years of experience in Product Marketing or a related strategic function within B2B SaaS, and 3-5 years of experience leading a team. Direct experience in CMS, DXP, or Personalization technology is highly preferred. Exceptional Communication: You are a gifted writer and an accomplished public speaker. You possess the presence to influence C-level stakeholders and the technical depth to earn the respect of product architects. Instructional Management Style: You have a proven track record of managing global teams (US and EMEA) and a passion for mentoring. You enjoy the process of reviewing work and coaching your team to achieve a higher standard of output. Technical Acumen: You possess hands-on fluency in modern software architecture. You can read API documentation and credibly challenge product and engineering partners while shaping external narratives around headless configurations and composable digital ecosystems. You can explain the "how" just as well as the "why." Judgment and Precision: You have a refined sense of timing and tone, knowing exactly how to adjust a message based on market shifts or the specific needs of an analyst or enterprise buyer. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Overview The Mission At Haymarket we are at the forefront of the AI media revolution. We have successfully laid the foundations for staff augmentation (Stream 1) by deploying Gemini, a best-in-class AI tool across the organisation and our workplace tools. While the business change, learning, and awareness programmes for Stream 1 remain vital and ongoing, we are now ready to accelerate our goals, focusing on greater speed, sharper intent, and deliberate commercial viability across Product Innovation (Stream 2) and Automation & Agents (Stream 3). We are seeking a high-calibre, commercially minded Senior AI Strategy & Implementation leader to bridge the gap between our technical foundations and our commercial ambitions. This is not a research or experimentation role; the focus is on pace, clarity, and outcomes. Reporting directly to our Group Chief Technology Officer, you will lead the end-to-end delivery of Streams 2 and 3 globally. Building on the momentum of our early, high-impact AI projects, your mission is to work hand-in-hand with our Divisional MDs and their senior teams to architect the processes and discovery frameworks that enable each business unit to continuously identify, validate, and deliver transformative value through AI. Crucially, you will act as the "Voice of AI" for the group, ensuring progress and successes are communicated effectively to both the executive team and the wider organisation, while navigating the sensitivities inherent in the shift towards automated workflows. Responsibilities Strategic Leadership & Stream 2 (Product Innovation) Architect Divisional Discovery Processes: Partner with divisions to design and embed sustainable processes within their teams to discover high-value AI product opportunities. You will provide the "playbook" and consultative support needed for brands to surface ideas that solve specific market needs. Establish the Innovation Funnel: Create a formalised, group-wide Innovation Funnel that captures divisional discoveries. You will lead the validation and prioritisation of these opportunities based on their potential to drive revenue or audience growth. Commercial Prioritisation: Establish a rigorous ROI-led framework to evaluate AI initiatives, ensuring resources are focused on products that drive subscription retention, ad revenue, or market expansion. Cross-Divisional Orchestration: Act as the central architect for innovation, ensuring that breakthroughs in one brand are shared and scaled across the group. Stream 3 Architecture & Execution (Automation & Agents) Sensitive Automation Strategy: Lead the rollout of the Agentic roadmap with a focus on addressing operational friction and removing drudgery. You will navigate the organisational sensitivities of automation by prioritising internal efficiency and trust-building over disruptive external changes. Agentic Infrastructure & Tooling Selection: Evaluate and recommend the optimal technology stack for agentic orchestration. You will ensure that selected tools align with Haymarket's existing technical foundations while providing the scalability required. Define Safety Boundaries: Develop the strategic roadmap and safety framework for Stream 3. You will define the boundaries for autonomous agents, ensuring "human-in-the-loop" oversight remains central to our agentic architecture. Agent Lifecycle Management: Lead the transition from Phase 1 "Digital Interns" (Internal/Low Risk) to Phase 3 "Autonomous Creators" (External/High Value), ensuring each stage is met with cultural readiness and clear communication. AI Evangelism & Strategic Communication Executive Strategy Partner: Provide regular, high-impact briefings to the Executive Leadership Team (ELT) on the progress of Streams 2 and 3, highlighting ROI, strategic risks, and future opportunities. Cultural Catalyst: Champion AI success stories to the wider organisation. You will design and lead initiatives (such as "AI Showcases") to share progress, demystify the technology, and inspire employees with the "art of the possible." Future Organisational Design (The Legacy) Future Structure Proposal: Conduct an assessment of the current AI operating model and propose a permanent future structure for AI within Haymarket. This includes identifying the permanent roles, central vs. divisional reporting lines, and the long-term capabilities required to maintain momentum beyond this 12-month contract. The Ideal Candidate Seniority: Extensive experience in senior product strategy, technology leadership, or management consultancy, ideally within Media, Publishing, or Data services. Empathetic Change Leader: Highly attuned to the cultural sensitivities of automation; able to frame AI agents as "co-pilots" and "interns" that empower staff. Master Communicator: Exceptional at translating complex AI concepts into compelling narratives for different audiences, from technical teams to the executive board. Process Architect: Exceptional at designing discovery frameworks and workshops that empower non-technical leaders to identify high-value AI use cases. AI Fluency: Deep conceptual understanding of RAG, LLM limitations, and Agentic workflows. We are a Disability Confident employer and offer guaranteed interviews to all disabled applicants who meet the above minimum criteria. To be considered as part of this initiative, please ensure you indicate if you have a disability when applying for the post. If you need any reasonable adjustments to enable you to fully participate in the recruitment process, please contact us at . Why work with us? Haymarket Media Group values its people and strives to shape a better future with remarkable content. From paid content and subscription services; to integrated advertising and content marketing packages. We deliver market-leading branded experiences that inspire great decisions. From data and digital information solutions to live events, awards and professional education services. Our benefits include: Flexible working hours (core hours from 10-3) allowing you the flexibility to adapt your work schedule to your personal commitments 25 days holiday per year excluding bank holidays (increasing 1 day per year of service up to 30 days) Work from anywhere in the world for up to 3 weeks of the year Generous contributory pension scheme Health Cash Plans: With our health cash plans, you can access a range of healthcare benefits, including coverage for medical expenses, dental care, optical services, and more More about working for Haymarket. Putting social and environmental responsibility at the forefront of our business we have aligned our current sustainability goals with the United Nations Sustainable Development Goals. As we serve our audiences, clients and communities, we are committed to driving the meaningful change necessary to build a better world. The principles of diversity, inclusion, respect, responsibility and sustainability are at the heart of our business. We want to support our people to balance their personal and professional lives and we believe our range of benefits encourages this. Nothing beats face-time with our colleagues to promote creativity and collaboration, we've therefore adopted a blended working model where full time employees can expect to spend 3 days of their week in the office and the other 2 working at a location of their choice. Haymarket is proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability. If you need any reasonable adjustments to enable you to fully participate in the recruitment process, please contact us at . Come and join us and see for yourself how Haymarket is an enriching, empowering and exciting place to work.
Feb 28, 2026
Full time
Overview The Mission At Haymarket we are at the forefront of the AI media revolution. We have successfully laid the foundations for staff augmentation (Stream 1) by deploying Gemini, a best-in-class AI tool across the organisation and our workplace tools. While the business change, learning, and awareness programmes for Stream 1 remain vital and ongoing, we are now ready to accelerate our goals, focusing on greater speed, sharper intent, and deliberate commercial viability across Product Innovation (Stream 2) and Automation & Agents (Stream 3). We are seeking a high-calibre, commercially minded Senior AI Strategy & Implementation leader to bridge the gap between our technical foundations and our commercial ambitions. This is not a research or experimentation role; the focus is on pace, clarity, and outcomes. Reporting directly to our Group Chief Technology Officer, you will lead the end-to-end delivery of Streams 2 and 3 globally. Building on the momentum of our early, high-impact AI projects, your mission is to work hand-in-hand with our Divisional MDs and their senior teams to architect the processes and discovery frameworks that enable each business unit to continuously identify, validate, and deliver transformative value through AI. Crucially, you will act as the "Voice of AI" for the group, ensuring progress and successes are communicated effectively to both the executive team and the wider organisation, while navigating the sensitivities inherent in the shift towards automated workflows. Responsibilities Strategic Leadership & Stream 2 (Product Innovation) Architect Divisional Discovery Processes: Partner with divisions to design and embed sustainable processes within their teams to discover high-value AI product opportunities. You will provide the "playbook" and consultative support needed for brands to surface ideas that solve specific market needs. Establish the Innovation Funnel: Create a formalised, group-wide Innovation Funnel that captures divisional discoveries. You will lead the validation and prioritisation of these opportunities based on their potential to drive revenue or audience growth. Commercial Prioritisation: Establish a rigorous ROI-led framework to evaluate AI initiatives, ensuring resources are focused on products that drive subscription retention, ad revenue, or market expansion. Cross-Divisional Orchestration: Act as the central architect for innovation, ensuring that breakthroughs in one brand are shared and scaled across the group. Stream 3 Architecture & Execution (Automation & Agents) Sensitive Automation Strategy: Lead the rollout of the Agentic roadmap with a focus on addressing operational friction and removing drudgery. You will navigate the organisational sensitivities of automation by prioritising internal efficiency and trust-building over disruptive external changes. Agentic Infrastructure & Tooling Selection: Evaluate and recommend the optimal technology stack for agentic orchestration. You will ensure that selected tools align with Haymarket's existing technical foundations while providing the scalability required. Define Safety Boundaries: Develop the strategic roadmap and safety framework for Stream 3. You will define the boundaries for autonomous agents, ensuring "human-in-the-loop" oversight remains central to our agentic architecture. Agent Lifecycle Management: Lead the transition from Phase 1 "Digital Interns" (Internal/Low Risk) to Phase 3 "Autonomous Creators" (External/High Value), ensuring each stage is met with cultural readiness and clear communication. AI Evangelism & Strategic Communication Executive Strategy Partner: Provide regular, high-impact briefings to the Executive Leadership Team (ELT) on the progress of Streams 2 and 3, highlighting ROI, strategic risks, and future opportunities. Cultural Catalyst: Champion AI success stories to the wider organisation. You will design and lead initiatives (such as "AI Showcases") to share progress, demystify the technology, and inspire employees with the "art of the possible." Future Organisational Design (The Legacy) Future Structure Proposal: Conduct an assessment of the current AI operating model and propose a permanent future structure for AI within Haymarket. This includes identifying the permanent roles, central vs. divisional reporting lines, and the long-term capabilities required to maintain momentum beyond this 12-month contract. The Ideal Candidate Seniority: Extensive experience in senior product strategy, technology leadership, or management consultancy, ideally within Media, Publishing, or Data services. Empathetic Change Leader: Highly attuned to the cultural sensitivities of automation; able to frame AI agents as "co-pilots" and "interns" that empower staff. Master Communicator: Exceptional at translating complex AI concepts into compelling narratives for different audiences, from technical teams to the executive board. Process Architect: Exceptional at designing discovery frameworks and workshops that empower non-technical leaders to identify high-value AI use cases. AI Fluency: Deep conceptual understanding of RAG, LLM limitations, and Agentic workflows. We are a Disability Confident employer and offer guaranteed interviews to all disabled applicants who meet the above minimum criteria. To be considered as part of this initiative, please ensure you indicate if you have a disability when applying for the post. If you need any reasonable adjustments to enable you to fully participate in the recruitment process, please contact us at . Why work with us? Haymarket Media Group values its people and strives to shape a better future with remarkable content. From paid content and subscription services; to integrated advertising and content marketing packages. We deliver market-leading branded experiences that inspire great decisions. From data and digital information solutions to live events, awards and professional education services. Our benefits include: Flexible working hours (core hours from 10-3) allowing you the flexibility to adapt your work schedule to your personal commitments 25 days holiday per year excluding bank holidays (increasing 1 day per year of service up to 30 days) Work from anywhere in the world for up to 3 weeks of the year Generous contributory pension scheme Health Cash Plans: With our health cash plans, you can access a range of healthcare benefits, including coverage for medical expenses, dental care, optical services, and more More about working for Haymarket. Putting social and environmental responsibility at the forefront of our business we have aligned our current sustainability goals with the United Nations Sustainable Development Goals. As we serve our audiences, clients and communities, we are committed to driving the meaningful change necessary to build a better world. The principles of diversity, inclusion, respect, responsibility and sustainability are at the heart of our business. We want to support our people to balance their personal and professional lives and we believe our range of benefits encourages this. Nothing beats face-time with our colleagues to promote creativity and collaboration, we've therefore adopted a blended working model where full time employees can expect to spend 3 days of their week in the office and the other 2 working at a location of their choice. Haymarket is proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability. If you need any reasonable adjustments to enable you to fully participate in the recruitment process, please contact us at . Come and join us and see for yourself how Haymarket is an enriching, empowering and exciting place to work.
Internal Sales & Marketing Executive - Transport & Logistics Location: Redditch Salary: £32,000 - £35,0000 Our client, a leading business within the transport, haulage and European freight forwarding sector, has continued to grow its service offering over the years. Their operations now span UK distribution, pallet network services, warehousing and storage solutions, as well as global air and sea freight. They are now looking to appoint an energetic Internal Sales & Marketing Executive to join their team based in Redditch. Working closely with the Sales Manager, this role will support both commercial activity and customer engagement across the business. Key Responsibilities Content & Brand Development Create marketing content that reflects the organisation's brand and values Assist with producing sales materials, presentations and promotional assets Market & Competitor Insight Research industry trends and competitor activity to identify areas for growth Collect and interpret customer feedback to aid product positioning Prepare reports that support strategic planning and commercial decisions Digital Marketing Oversee social media activity and help expand online visibility Monitor digital performance metrics and compile regular updates Lead Generation & Sales Support Generate new business opportunities through targeted campaigns Provide the sales team with relevant marketing resources and data Support follow up activity through email campaigns and lead nurturing Customer Communications Create and distribute newsletters, updates and customer focused material Contribute to initiatives that enhance customer loyalty and retention Handle marketing-related enquiries in a timely, professional manner Administration & Coordination Maintain CRM and marketing databases Liaise with external agencies, suppliers and creative partners Assist with managing marketing budgets, invoicing and schedules Package & Benefits Salary: £32,000-£35,000 (depending on experience) Hours: Monday-Friday, 9am-5pm Holiday: 20 days plus Bank Holidays Attendance Bonus: £200 per quarter Pension scheme How to Apply If you're a motivated sales administration professional looking to take the next step in your career within a dynamic transport and logistics environment, we'd love to hear from you. Please submit your CV or get in touch with Jack at Four Squared Recruitment for a confidential discussion about the role.
Feb 28, 2026
Full time
Internal Sales & Marketing Executive - Transport & Logistics Location: Redditch Salary: £32,000 - £35,0000 Our client, a leading business within the transport, haulage and European freight forwarding sector, has continued to grow its service offering over the years. Their operations now span UK distribution, pallet network services, warehousing and storage solutions, as well as global air and sea freight. They are now looking to appoint an energetic Internal Sales & Marketing Executive to join their team based in Redditch. Working closely with the Sales Manager, this role will support both commercial activity and customer engagement across the business. Key Responsibilities Content & Brand Development Create marketing content that reflects the organisation's brand and values Assist with producing sales materials, presentations and promotional assets Market & Competitor Insight Research industry trends and competitor activity to identify areas for growth Collect and interpret customer feedback to aid product positioning Prepare reports that support strategic planning and commercial decisions Digital Marketing Oversee social media activity and help expand online visibility Monitor digital performance metrics and compile regular updates Lead Generation & Sales Support Generate new business opportunities through targeted campaigns Provide the sales team with relevant marketing resources and data Support follow up activity through email campaigns and lead nurturing Customer Communications Create and distribute newsletters, updates and customer focused material Contribute to initiatives that enhance customer loyalty and retention Handle marketing-related enquiries in a timely, professional manner Administration & Coordination Maintain CRM and marketing databases Liaise with external agencies, suppliers and creative partners Assist with managing marketing budgets, invoicing and schedules Package & Benefits Salary: £32,000-£35,000 (depending on experience) Hours: Monday-Friday, 9am-5pm Holiday: 20 days plus Bank Holidays Attendance Bonus: £200 per quarter Pension scheme How to Apply If you're a motivated sales administration professional looking to take the next step in your career within a dynamic transport and logistics environment, we'd love to hear from you. Please submit your CV or get in touch with Jack at Four Squared Recruitment for a confidential discussion about the role.
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Services Product & Innovation (P&I) team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview: This is a dynamic leadership role in the global organisation requiring the individual to display a very good understanding of Digital Assets, Client needs, perform continuous market scans and work across multiple product, risk and compliance groups and geographies to deliver solutions that serve clients digital asset needs and help create the network of the future. While at the same time evaluate and engage various internal and external partners to augment core product offerings as required. The role also requires client engagement to drive commercial agendas and deepen Citi's understanding of client needs in this space. Citi is a market leader in global payments and serves our clients in 90 markets with on the ground presence. Our network is a key differentiator. Digital assets are a fast moving space where there is significant innovation and disruption requiring a forward looking and focused execution strategy. This role offers the unique experience of supporting the development of Citi's network of the future, supporting the development of the new products, network, and modernisation. What you'll do: Define and execute on go-to-market commercial strategy to drive revenue and scale Citi Token Services for European region aligned with Citi and Services' vision and objectives. Lead alignment on Digital Assets strategy through cross functional collaboration with senior leadership and product heads. Drive product life cycle from ideation to market adoption for new digital asset initiatives. Ownership of P&L for European Digital Assets business and partner with business lines to achieve profitability targets. Identify and pursue new business opportunities, partnerships, and client segments to expand market share. Internal and external engagement: Sales Training, Enablement and Outreach. Develop client pitch decks and marketing material to support Sales and marketing initiatives. Source and maintain strong relationships with clients including financial institutions, fintechs, virtual asset service providers, and crypto native firms. Liaise with regulators as a SME and ensure compliance with evolving European regulatory frameworks such as MiCA. Thought and brand leadership through representation at industry events. What we'll need from you: Significant experience within a large, complex financial institution or related fintech/technology firm in a senior commercial leadership role with proven track record of P&L ownership and achieving revenue growth. Preferred experience building and scaling new business lines in the digital asset space. Strong understanding of financial services products and Digital Assets, including tokenisation, stablecoins, DLT, smart contracts, and custody solutions. Proven ability to develop and articulate thought leadership content. Strong communication and presentation skills, capable of engaging with senior stakeholders and diverse client types with corporate sectors and asset managers. Strong analytical skills to assess market opportunities, competitive threats, and product fit. Experience in client-facing roles, participating in client discussions, demos, and workshops. Ability to collaborate effectively with cross-functional teams, including business, sales, and marketing, and with the five product organisations of Services. Possess a strong commercial mindset, essential for contributing to business growth as a trusted advisor. Exhibit a strategic mindset, necessary to help shape the future direction of Citi's solution innovations. Be a highly motivated self-starter, with excellent communication skills, able to influence and align peers and partners to execution across a large, global, matrix organisation. What we can offer you: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Product Management and Development Job Family: Market Segments and Services Time Type: Full time Most Relevant Skills: Please see the requirements listed above. Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Feb 28, 2026
Full time
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Services Product & Innovation (P&I) team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview: This is a dynamic leadership role in the global organisation requiring the individual to display a very good understanding of Digital Assets, Client needs, perform continuous market scans and work across multiple product, risk and compliance groups and geographies to deliver solutions that serve clients digital asset needs and help create the network of the future. While at the same time evaluate and engage various internal and external partners to augment core product offerings as required. The role also requires client engagement to drive commercial agendas and deepen Citi's understanding of client needs in this space. Citi is a market leader in global payments and serves our clients in 90 markets with on the ground presence. Our network is a key differentiator. Digital assets are a fast moving space where there is significant innovation and disruption requiring a forward looking and focused execution strategy. This role offers the unique experience of supporting the development of Citi's network of the future, supporting the development of the new products, network, and modernisation. What you'll do: Define and execute on go-to-market commercial strategy to drive revenue and scale Citi Token Services for European region aligned with Citi and Services' vision and objectives. Lead alignment on Digital Assets strategy through cross functional collaboration with senior leadership and product heads. Drive product life cycle from ideation to market adoption for new digital asset initiatives. Ownership of P&L for European Digital Assets business and partner with business lines to achieve profitability targets. Identify and pursue new business opportunities, partnerships, and client segments to expand market share. Internal and external engagement: Sales Training, Enablement and Outreach. Develop client pitch decks and marketing material to support Sales and marketing initiatives. Source and maintain strong relationships with clients including financial institutions, fintechs, virtual asset service providers, and crypto native firms. Liaise with regulators as a SME and ensure compliance with evolving European regulatory frameworks such as MiCA. Thought and brand leadership through representation at industry events. What we'll need from you: Significant experience within a large, complex financial institution or related fintech/technology firm in a senior commercial leadership role with proven track record of P&L ownership and achieving revenue growth. Preferred experience building and scaling new business lines in the digital asset space. Strong understanding of financial services products and Digital Assets, including tokenisation, stablecoins, DLT, smart contracts, and custody solutions. Proven ability to develop and articulate thought leadership content. Strong communication and presentation skills, capable of engaging with senior stakeholders and diverse client types with corporate sectors and asset managers. Strong analytical skills to assess market opportunities, competitive threats, and product fit. Experience in client-facing roles, participating in client discussions, demos, and workshops. Ability to collaborate effectively with cross-functional teams, including business, sales, and marketing, and with the five product organisations of Services. Possess a strong commercial mindset, essential for contributing to business growth as a trusted advisor. Exhibit a strategic mindset, necessary to help shape the future direction of Citi's solution innovations. Be a highly motivated self-starter, with excellent communication skills, able to influence and align peers and partners to execution across a large, global, matrix organisation. What we can offer you: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Product Management and Development Job Family: Market Segments and Services Time Type: Full time Most Relevant Skills: Please see the requirements listed above. Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Salary: £Outstanding Director Salary + Bonus + Benefits Have you always dreamed about playing a pivotal role within the most innovative businesses in the industry? Well now is your chance. A print business which has been outperforming the market over the years is looking for a New Business Director with experience operating successfully at a senior level to support its continued growth. Proactive, innovative and with a knowledge of digital, litho and large format printing, you will be responsible for: New business strategy development and implementation for print & marketing services Identifying and generating new name leads and opportunities Converting new name new business account wins Pitch presentations, delivering engaging and compelling content Contributing towards the tender process Transfer of knowledge/relationships from new business to account management Managing sales pipeline of new client opportunities Working collaboratively and build strong relationships with the wider team Candidates must have at least five years of related professional experience in delivering successful pitches and new business account wins. Key skills and abilities Results driven to win new business Excellent communication skills Detailed understanding of print and managed services Great organisational skills Strong attention to detail Ability to write compelling propositions Excellent presentation skills Ability to work on multiple projects simultaneously Ability to work under pressure and to demanding deadlines Be proactive, innovate and propose the right solutions We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors.
Feb 28, 2026
Full time
Salary: £Outstanding Director Salary + Bonus + Benefits Have you always dreamed about playing a pivotal role within the most innovative businesses in the industry? Well now is your chance. A print business which has been outperforming the market over the years is looking for a New Business Director with experience operating successfully at a senior level to support its continued growth. Proactive, innovative and with a knowledge of digital, litho and large format printing, you will be responsible for: New business strategy development and implementation for print & marketing services Identifying and generating new name leads and opportunities Converting new name new business account wins Pitch presentations, delivering engaging and compelling content Contributing towards the tender process Transfer of knowledge/relationships from new business to account management Managing sales pipeline of new client opportunities Working collaboratively and build strong relationships with the wider team Candidates must have at least five years of related professional experience in delivering successful pitches and new business account wins. Key skills and abilities Results driven to win new business Excellent communication skills Detailed understanding of print and managed services Great organisational skills Strong attention to detail Ability to write compelling propositions Excellent presentation skills Ability to work on multiple projects simultaneously Ability to work under pressure and to demanding deadlines Be proactive, innovate and propose the right solutions We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors.
Event Director £70,000 - £85,000 DOE + 20% Bonus + Excellent Benefits Hybrid London Our client is a long-standing and trusted provider of large-scale, international networking events, memberships and news covering the AI/Data Centre / Tech and Telco space. Due to ambitious growth plans the need has arisen to hire an Event Director to lead across their flagship events portfolio. These events are large-scale in nature, circa attendees, they are flagship, industry leading events. Role Summary: Reporting to the Managing Director, you will shape event propositions, drive growth, and ensure each product meets its commercial, strategic, and brand objectives. You will manage and mentor a team of Senior and Product Managers, working cross-functionally with content, marketing, operations, and sales to deliver world-class event experiences. This is a key role for a strategic yet hands-on product leader who can balance growth with commercial discipline, ensuring that every event evolves in line with customer needs and market opportunities. Crucially, you must love producing commercial events as this role is still very much hands on, building relationships with key speakers, partners and working with SPEX. Profile Required: Circa 8 + years' experience in B2B events, media, or community-led businesses, including 3+ years in a product or portfolio leadership role. Strong background in conference production Proven ability to grow event brands commercially and strategically. Strong commercial and analytical skills - comfortable with budgets, P&L ownership, and KPI tracking. Deep interest in (or experience with) the telecoms, data centre, or technology sectors. Exceptional communication and stakeholder engagement skills, with confidence at senior industry level. Strong people leadership experience, with the ability to motivate and mentor cross-functional teams. Entrepreneurial mindset - curious, creative, and outcome-focused. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Feb 28, 2026
Full time
Event Director £70,000 - £85,000 DOE + 20% Bonus + Excellent Benefits Hybrid London Our client is a long-standing and trusted provider of large-scale, international networking events, memberships and news covering the AI/Data Centre / Tech and Telco space. Due to ambitious growth plans the need has arisen to hire an Event Director to lead across their flagship events portfolio. These events are large-scale in nature, circa attendees, they are flagship, industry leading events. Role Summary: Reporting to the Managing Director, you will shape event propositions, drive growth, and ensure each product meets its commercial, strategic, and brand objectives. You will manage and mentor a team of Senior and Product Managers, working cross-functionally with content, marketing, operations, and sales to deliver world-class event experiences. This is a key role for a strategic yet hands-on product leader who can balance growth with commercial discipline, ensuring that every event evolves in line with customer needs and market opportunities. Crucially, you must love producing commercial events as this role is still very much hands on, building relationships with key speakers, partners and working with SPEX. Profile Required: Circa 8 + years' experience in B2B events, media, or community-led businesses, including 3+ years in a product or portfolio leadership role. Strong background in conference production Proven ability to grow event brands commercially and strategically. Strong commercial and analytical skills - comfortable with budgets, P&L ownership, and KPI tracking. Deep interest in (or experience with) the telecoms, data centre, or technology sectors. Exceptional communication and stakeholder engagement skills, with confidence at senior industry level. Strong people leadership experience, with the ability to motivate and mentor cross-functional teams. Entrepreneurial mindset - curious, creative, and outcome-focused. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Company Description Within Publicis Groupe's Intelligent Creativity business, we specialize in bringing creative ideas to life, and to consumers. By combining 100 years of craft excellence with 6,000 experts across 52 locations of the world's biggest studio network, we leverage the industry's richest data, through the power of agentic AI, to radically redefine content production with Intelligent Content. We intuitively deliver this through Marcel Make, the world's first Intelligent Content agent. The result? Predictively performing content that unlocks business growth in unprecedented ways. No more guesswork. No more waste. Just content that works, working a lot harder. About the role The Product Success Director for the Technology Team is a senior, client-facing leadership role responsible for owning the technology relationship and client experience during the implementation phase of complex enterprise engagements. Acting as the senior Tech relationship lead, this role ensures clients have a clear, confident, and well supported experience while the internal implementation teams deliver the solution. This position focuses on strategic communication, expectation management, commercial alignment, and client satisfaction. This position collaborates extensively with the commercial client lead, product success and implementation solutions teams. The ideal candidate has a strong background in technical account management, excels in senior stakeholder influence, and thrives in environments requiring calm, clarity, and strategic alignment. They play a critical role in positioning Publicis Production as trusted technology and production partner. Key responsibilities Executive Client Leadership Serve as the primary relationshiptech lead for clients throughout the implementation period. Lead C level conversations, ensuring clientsremainconfident, informed, and aligned to strategic outcomes. Drive executive level expectation setting, ensuring clarity on programme progress, decision points, and risk posture. Act as the escalation owner for senior stakeholders,maintainingcontrol, calm, and clarity in high pressure moments. Implementation Communication &Change Management Lead onboarding and change management for large scale technology rollouts, ensuring smooth implementation. Partner closely with the internal tech teams (product success, program management, implementation solutions) ensuring clients understand timelines, milestones, risks, and decisions. Distillcomplex technical updates into clear commercial language focused on value, impact, and decisions. Ensure delivery teams are aligned with commercial commitments and client expectations, keeping all stakeholders up to speed according toinitialalignments. Strategic& Commercial Partnership Partner with commercial teams to ensure a smooth client experience. Advocate for client needs and long term strategic alignment, shaping roadmap conversations and multi year partnership planning. Drive up sell and cross sell opportunities within existing accounts by aligning client needs with technology offerings. Operational excellence Monitor implementation health, risks, and dependencies to ensure predictable outcomes. Drive standards for communication, documentation, and client engagement across global implementation teams. Identifyand lead process improvement initiatives that enhance scalability, quality, and client experience Qualifications & Skills: Bachelor's degree (Master'spreferred) in Business, Technology, Marketing, or related field. 10+ years' experience intechnicalaccount management(preferably in creative production, marketing tech, or SaaS environments). Exceptional executive presence, negotiation, and stakeholder management skills with C suite clients. Proventrack recordof managing large enterprise clients through technology deployment or transformation programmes. Strong understanding of digital/creative production workflows and supporting technologies. What We Offer: Opportunity toown the relationship withsome of the world's most recognized brands. A global, collaborative, and innovative culture where yourexpertisewill have significant impact. Professional growth and visibility at the executive level across our international network. KPIs & Success Metrics: Client Satisfaction NPS (Net Promoter Score):Client willingness to recommend the product. CSAT (Customer Satisfaction Score):Post interaction or quarterly satisfaction ratings. Reference:Number of clients willing to act as references or provide case studies. Client Value Realization Time to Value (TTV):Average time taken for clients to achieve their first measurable outcome. ROI Delivered:Quantifiable business impact (e.g., cost savings, efficiency gains) reported by clients. Client Health Score:Composite metric based on usage, engagement, and satisfaction. Retention & Expansion Renewal Rate:% of accounts renewing contracts on time. Churn Rate:% of accounts lost within a given period. Up sell/Cross sell Revenue:Additional revenue generated from existing accounts through product expansion. Strategic Influence Executive Engagements:Number of strategic business reviews or roadmap sessions conducted with senior stakeholders. Product Feedback Impact:% of roadmap items influenced by client feedback provided by the Product Success Lead. Operational Excellence Onboarding Completion Rate:% of clients completing onboarding within agreed timelines. Issue Resolution Time:Average time to resolve adoption or product related issues. Process Improvement Initiatives:Number of improvements proposed and implemented to enhance product success workflows. Product Adoption & Engagement Adoption Rate:% of users actively using the product within X days of onboarding. Feature Utilization:% of key features adopted by clients. Active User Growth:Increase in Monthly Active Users (MAU) or Daily Active Users (DAU) for assigned accounts. Additional Information Diversity and inclusion is a core part of who we are at Publicis Production. We're committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group - whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn't just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process. If you need assistance or adjustment due to a disability, please contact us.
Feb 28, 2026
Full time
Company Description Within Publicis Groupe's Intelligent Creativity business, we specialize in bringing creative ideas to life, and to consumers. By combining 100 years of craft excellence with 6,000 experts across 52 locations of the world's biggest studio network, we leverage the industry's richest data, through the power of agentic AI, to radically redefine content production with Intelligent Content. We intuitively deliver this through Marcel Make, the world's first Intelligent Content agent. The result? Predictively performing content that unlocks business growth in unprecedented ways. No more guesswork. No more waste. Just content that works, working a lot harder. About the role The Product Success Director for the Technology Team is a senior, client-facing leadership role responsible for owning the technology relationship and client experience during the implementation phase of complex enterprise engagements. Acting as the senior Tech relationship lead, this role ensures clients have a clear, confident, and well supported experience while the internal implementation teams deliver the solution. This position focuses on strategic communication, expectation management, commercial alignment, and client satisfaction. This position collaborates extensively with the commercial client lead, product success and implementation solutions teams. The ideal candidate has a strong background in technical account management, excels in senior stakeholder influence, and thrives in environments requiring calm, clarity, and strategic alignment. They play a critical role in positioning Publicis Production as trusted technology and production partner. Key responsibilities Executive Client Leadership Serve as the primary relationshiptech lead for clients throughout the implementation period. Lead C level conversations, ensuring clientsremainconfident, informed, and aligned to strategic outcomes. Drive executive level expectation setting, ensuring clarity on programme progress, decision points, and risk posture. Act as the escalation owner for senior stakeholders,maintainingcontrol, calm, and clarity in high pressure moments. Implementation Communication &Change Management Lead onboarding and change management for large scale technology rollouts, ensuring smooth implementation. Partner closely with the internal tech teams (product success, program management, implementation solutions) ensuring clients understand timelines, milestones, risks, and decisions. Distillcomplex technical updates into clear commercial language focused on value, impact, and decisions. Ensure delivery teams are aligned with commercial commitments and client expectations, keeping all stakeholders up to speed according toinitialalignments. Strategic& Commercial Partnership Partner with commercial teams to ensure a smooth client experience. Advocate for client needs and long term strategic alignment, shaping roadmap conversations and multi year partnership planning. Drive up sell and cross sell opportunities within existing accounts by aligning client needs with technology offerings. Operational excellence Monitor implementation health, risks, and dependencies to ensure predictable outcomes. Drive standards for communication, documentation, and client engagement across global implementation teams. Identifyand lead process improvement initiatives that enhance scalability, quality, and client experience Qualifications & Skills: Bachelor's degree (Master'spreferred) in Business, Technology, Marketing, or related field. 10+ years' experience intechnicalaccount management(preferably in creative production, marketing tech, or SaaS environments). Exceptional executive presence, negotiation, and stakeholder management skills with C suite clients. Proventrack recordof managing large enterprise clients through technology deployment or transformation programmes. Strong understanding of digital/creative production workflows and supporting technologies. What We Offer: Opportunity toown the relationship withsome of the world's most recognized brands. A global, collaborative, and innovative culture where yourexpertisewill have significant impact. Professional growth and visibility at the executive level across our international network. KPIs & Success Metrics: Client Satisfaction NPS (Net Promoter Score):Client willingness to recommend the product. CSAT (Customer Satisfaction Score):Post interaction or quarterly satisfaction ratings. Reference:Number of clients willing to act as references or provide case studies. Client Value Realization Time to Value (TTV):Average time taken for clients to achieve their first measurable outcome. ROI Delivered:Quantifiable business impact (e.g., cost savings, efficiency gains) reported by clients. Client Health Score:Composite metric based on usage, engagement, and satisfaction. Retention & Expansion Renewal Rate:% of accounts renewing contracts on time. Churn Rate:% of accounts lost within a given period. Up sell/Cross sell Revenue:Additional revenue generated from existing accounts through product expansion. Strategic Influence Executive Engagements:Number of strategic business reviews or roadmap sessions conducted with senior stakeholders. Product Feedback Impact:% of roadmap items influenced by client feedback provided by the Product Success Lead. Operational Excellence Onboarding Completion Rate:% of clients completing onboarding within agreed timelines. Issue Resolution Time:Average time to resolve adoption or product related issues. Process Improvement Initiatives:Number of improvements proposed and implemented to enhance product success workflows. Product Adoption & Engagement Adoption Rate:% of users actively using the product within X days of onboarding. Feature Utilization:% of key features adopted by clients. Active User Growth:Increase in Monthly Active Users (MAU) or Daily Active Users (DAU) for assigned accounts. Additional Information Diversity and inclusion is a core part of who we are at Publicis Production. We're committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group - whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn't just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process. If you need assistance or adjustment due to a disability, please contact us.
Overview The Customer Success Manager is essential in driving customer engagement and maximizing product usage, serving as the primary liaison for our customers. This role ensures that customers fully adopt and leverage our solutions to achieve their objectives, deriving maximum value from their investments. Responsibilities include cultivating and maintaining long-lasting customer relationships, developing and executing personalized success plans, and facilitating seamless onboarding and training experiences. A critical focus is placed on closely monitoring adoption trends and usage patterns, and implementing strategies to boost product engagement and satisfaction. Regular check-ins and quarterly reviews are conducted to align with customer goals, while collaboration with sales identifies retention and expansion opportunities. This role also serves as a customer advocate, gathering feedback to influence product development, and partners with internal teams to align customer success with broader business objectives. Success is measured by metrics such as time to first value, customer health scores, and adoption rates of new features. (Note: This description has been reformatted from the original to meet the required formatting standards while preserving content.) About the Role In this opportunity as a Customer Success Manager (Tax & Trade), you will play a critical role in driving customer value, adoption, and long term success. You will serve as the primary trusted advisor for your customer portfolio, ensuring clients fully adopt and leverage our Tax & Trade solutions to achieve their business and compliance objectives. Your Responsibilities Cultivate and sustain strong relationships with key customer stakeholders, acting as the primary point of contact for ongoing engagement, support, and strategic guidance. Design and execute tailored customer success plans aligned to each customer's objectives, regulatory context, and maturity, ensuring measurable outcomes and value realization. Proactively identify retention and churn risks, develop targeted mitigation strategies, and triage issues with the appropriate internal teams to protect customer outcomes and renewals. Conduct regular customer check-ins and Executive Business Reviews (EBRs) to review progress, align on priorities, and proactively address risks or opportunities. Monitor and analyze product usage and adoption trends, identifying barriers to adoption and implementing targeted strategies to increase engagement, feature utilization, and customer health. Track and manage key success metrics, including customer health scores, adoption of new features, time to first value, and overall satisfaction. Collaborate closely with Sales to support renewals and identify expansion opportunities, including upsell and cross-sell initiatives, while helping customers evolve and challenge their goals. Act as the voice of the customer, gathering insights and feedback to inform product development, roadmap prioritization, and go-to-market strategies. Develop customer success stories and case studies that demonstrate the value and impact of Tax & Trade solutions. Partner cross-functionally with Sales, Product, Marketing, and other internal teams to align customer success initiatives with broader business objectives and strategic account plans. Success in this role is measured through strong customer outcomes, high retention rates, increased product adoption, and long-term customer advocacy. About You You're a strong fit for the role of Customer Success Manager if you bring the following experience, skills, and mindset: Bachelor's degree, preferably in Law, Business, Finance, Economics, or a related field (or equivalent professional experience). 3-5 years of relevant experience in Customer Success, Account Management, Consulting, or a client-facing role within SaaS, Tax, Trade, Regulatory, or Financial Services environments. Strong interest in technology and software solutions, with a willingness to learn and work with innovative, AI-enabled products. Proven ability to build trusted, long-term customer relationships and engage effectively with stakeholders at multiple levels. Analytical mindset with the ability to interpret usage data, adoption metrics, and customer health indicators to drive proactive action. Excellent communication, presentation, and stakeholder-management skills. Positive, customer-centric attitude with strong problem-solving capabilities and a proactive approach to managing risk and change. Demonstrated ability to work effectively in cross-functional teams, contributing to shared goals and exceptional customer experiences. Comfortable operating in a regulated and detail-oriented domain, balancing customer needs with compliance and product best practices. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on
Feb 28, 2026
Full time
Overview The Customer Success Manager is essential in driving customer engagement and maximizing product usage, serving as the primary liaison for our customers. This role ensures that customers fully adopt and leverage our solutions to achieve their objectives, deriving maximum value from their investments. Responsibilities include cultivating and maintaining long-lasting customer relationships, developing and executing personalized success plans, and facilitating seamless onboarding and training experiences. A critical focus is placed on closely monitoring adoption trends and usage patterns, and implementing strategies to boost product engagement and satisfaction. Regular check-ins and quarterly reviews are conducted to align with customer goals, while collaboration with sales identifies retention and expansion opportunities. This role also serves as a customer advocate, gathering feedback to influence product development, and partners with internal teams to align customer success with broader business objectives. Success is measured by metrics such as time to first value, customer health scores, and adoption rates of new features. (Note: This description has been reformatted from the original to meet the required formatting standards while preserving content.) About the Role In this opportunity as a Customer Success Manager (Tax & Trade), you will play a critical role in driving customer value, adoption, and long term success. You will serve as the primary trusted advisor for your customer portfolio, ensuring clients fully adopt and leverage our Tax & Trade solutions to achieve their business and compliance objectives. Your Responsibilities Cultivate and sustain strong relationships with key customer stakeholders, acting as the primary point of contact for ongoing engagement, support, and strategic guidance. Design and execute tailored customer success plans aligned to each customer's objectives, regulatory context, and maturity, ensuring measurable outcomes and value realization. Proactively identify retention and churn risks, develop targeted mitigation strategies, and triage issues with the appropriate internal teams to protect customer outcomes and renewals. Conduct regular customer check-ins and Executive Business Reviews (EBRs) to review progress, align on priorities, and proactively address risks or opportunities. Monitor and analyze product usage and adoption trends, identifying barriers to adoption and implementing targeted strategies to increase engagement, feature utilization, and customer health. Track and manage key success metrics, including customer health scores, adoption of new features, time to first value, and overall satisfaction. Collaborate closely with Sales to support renewals and identify expansion opportunities, including upsell and cross-sell initiatives, while helping customers evolve and challenge their goals. Act as the voice of the customer, gathering insights and feedback to inform product development, roadmap prioritization, and go-to-market strategies. Develop customer success stories and case studies that demonstrate the value and impact of Tax & Trade solutions. Partner cross-functionally with Sales, Product, Marketing, and other internal teams to align customer success initiatives with broader business objectives and strategic account plans. Success in this role is measured through strong customer outcomes, high retention rates, increased product adoption, and long-term customer advocacy. About You You're a strong fit for the role of Customer Success Manager if you bring the following experience, skills, and mindset: Bachelor's degree, preferably in Law, Business, Finance, Economics, or a related field (or equivalent professional experience). 3-5 years of relevant experience in Customer Success, Account Management, Consulting, or a client-facing role within SaaS, Tax, Trade, Regulatory, or Financial Services environments. Strong interest in technology and software solutions, with a willingness to learn and work with innovative, AI-enabled products. Proven ability to build trusted, long-term customer relationships and engage effectively with stakeholders at multiple levels. Analytical mindset with the ability to interpret usage data, adoption metrics, and customer health indicators to drive proactive action. Excellent communication, presentation, and stakeholder-management skills. Positive, customer-centric attitude with strong problem-solving capabilities and a proactive approach to managing risk and change. Demonstrated ability to work effectively in cross-functional teams, contributing to shared goals and exceptional customer experiences. Comfortable operating in a regulated and detail-oriented domain, balancing customer needs with compliance and product best practices. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on
# Our Privacy Statement & Cookie Policy The Customer Success Manager is essential in driving customer engagement and maximizing product usage, serving as the primary liaison for our customers. This role ensures that customers fully adopt and leverage our solutions to achieve their objectives, deriving maximum value from their investments. Responsibilities include cultivating and maintaining long-lasting customer relationships, developing and executing personalized success plans, and facilitating seamless onboarding and training experiences. A critical focus is placed on closely monitoring adoption trends and usage patterns, and implementing strategies to boost product engagement and satisfaction. Regular check-ins and quarterly reviews are conducted to align with customer goals, while collaboration with sales identifies retention and expansion opportunities. This role also serves as a customer advocate, gathering feedback to influence product development, and partners with internal teams to align customer success with broader business objectives. Success is measured by metrics such as time to first value, customer health scores, and adoption rates of new features. About the RoleIn this opportunity as a Customer Success Manager (Tax & Trade) , you will play a critical role in driving customer value, adoption, and long term success. You will serve as the primary trusted advisor for your customer portfolio, ensuring clients fully adopt and leverage our Tax & Trade solutions to achieve their business and compliance objectives.You will: Cultivate and sustain strong relationships with key customer stakeholders, acting as the primary point of contact for ongoing engagement, support, and strategic guidance. Design and execute tailored customer success plans aligned to each customer's objectives, regulatory context, and maturity, ensuring measurable outcomes and value realization. Proactively identify retention and churn risks , develop targeted mitigation strategies, and triage issues with the appropriate internal teams to protect customer outcomes and renewals. Conduct regular customer check ins and Executive Business Reviews (EBRs) to review progress, align on priorities, and proactively address risks or opportunities. Monitor and analyze product usage and adoption trends , identifying barriers to adoption and implementing targeted strategies to increase engagement, feature utilization, and customer health. Track and manage key success metrics , including customer health scores, adoption of new features, time to first value, and overall satisfaction. Collaborate closely with Sales to support renewals and identify expansion opportunities, including upsell and cross sell initiatives, while helping customers evolve and challenge their goals. Act as the voice of the customer , gathering insights and feedback to inform product development, roadmap prioritization, and go to market strategies. Develop customer success stories and case studies that demonstrate the value and impact of Tax & Trade solutions. Partner cross functionally with Sales, Product, Marketing, and other internal teams to align customer success initiatives with broader business objectives and strategic account plans.Success in this role is measured through strong customer outcomes, high retention rates, increased product adoption, and long term customer advocacy. About YouYou're a strong fit for the role of Customer Success Manager if you bring the following experience, skills, and mindset: Bachelor's degree, preferably in Law, Business, Finance, Economics, or a related field (or equivalent professional experience). 3-5 years of relevant experience in Customer Success, Account Management, Consulting, or a client facing role within SaaS, Tax, Trade, Regulatory, or Financial Services environments. Strong interest in technology and software solutions , with a willingness to learn and work with innovative, AI enabled products. Proven ability to build trusted, long term customer relationships and engage effectively with stakeholders at multiple levels. Analytical mindset with the ability to interpret usage data, adoption metrics, and customer health indicators to drive proactive action. Excellent communication, presentation, and stakeholder management skills. Positive, customer centric attitude with strong problem solving capabilities and a proactive approach to managing risk and change. Demonstrated ability to work effectively in cross functional teams , contributing to shared goals and exceptional customer experiences. Comfortable operating in a regulated and detail oriented domain , balancing customer needs with compliance and product best practices. Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion,
Feb 28, 2026
Full time
# Our Privacy Statement & Cookie Policy The Customer Success Manager is essential in driving customer engagement and maximizing product usage, serving as the primary liaison for our customers. This role ensures that customers fully adopt and leverage our solutions to achieve their objectives, deriving maximum value from their investments. Responsibilities include cultivating and maintaining long-lasting customer relationships, developing and executing personalized success plans, and facilitating seamless onboarding and training experiences. A critical focus is placed on closely monitoring adoption trends and usage patterns, and implementing strategies to boost product engagement and satisfaction. Regular check-ins and quarterly reviews are conducted to align with customer goals, while collaboration with sales identifies retention and expansion opportunities. This role also serves as a customer advocate, gathering feedback to influence product development, and partners with internal teams to align customer success with broader business objectives. Success is measured by metrics such as time to first value, customer health scores, and adoption rates of new features. About the RoleIn this opportunity as a Customer Success Manager (Tax & Trade) , you will play a critical role in driving customer value, adoption, and long term success. You will serve as the primary trusted advisor for your customer portfolio, ensuring clients fully adopt and leverage our Tax & Trade solutions to achieve their business and compliance objectives.You will: Cultivate and sustain strong relationships with key customer stakeholders, acting as the primary point of contact for ongoing engagement, support, and strategic guidance. Design and execute tailored customer success plans aligned to each customer's objectives, regulatory context, and maturity, ensuring measurable outcomes and value realization. Proactively identify retention and churn risks , develop targeted mitigation strategies, and triage issues with the appropriate internal teams to protect customer outcomes and renewals. Conduct regular customer check ins and Executive Business Reviews (EBRs) to review progress, align on priorities, and proactively address risks or opportunities. Monitor and analyze product usage and adoption trends , identifying barriers to adoption and implementing targeted strategies to increase engagement, feature utilization, and customer health. Track and manage key success metrics , including customer health scores, adoption of new features, time to first value, and overall satisfaction. Collaborate closely with Sales to support renewals and identify expansion opportunities, including upsell and cross sell initiatives, while helping customers evolve and challenge their goals. Act as the voice of the customer , gathering insights and feedback to inform product development, roadmap prioritization, and go to market strategies. Develop customer success stories and case studies that demonstrate the value and impact of Tax & Trade solutions. Partner cross functionally with Sales, Product, Marketing, and other internal teams to align customer success initiatives with broader business objectives and strategic account plans.Success in this role is measured through strong customer outcomes, high retention rates, increased product adoption, and long term customer advocacy. About YouYou're a strong fit for the role of Customer Success Manager if you bring the following experience, skills, and mindset: Bachelor's degree, preferably in Law, Business, Finance, Economics, or a related field (or equivalent professional experience). 3-5 years of relevant experience in Customer Success, Account Management, Consulting, or a client facing role within SaaS, Tax, Trade, Regulatory, or Financial Services environments. Strong interest in technology and software solutions , with a willingness to learn and work with innovative, AI enabled products. Proven ability to build trusted, long term customer relationships and engage effectively with stakeholders at multiple levels. Analytical mindset with the ability to interpret usage data, adoption metrics, and customer health indicators to drive proactive action. Excellent communication, presentation, and stakeholder management skills. Positive, customer centric attitude with strong problem solving capabilities and a proactive approach to managing risk and change. Demonstrated ability to work effectively in cross functional teams , contributing to shared goals and exceptional customer experiences. Comfortable operating in a regulated and detail oriented domain , balancing customer needs with compliance and product best practices. Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion,
Social Media & Marketing Executive Loughton 35,000 - 48,000 Monday - Friday 9am-5pm Benefits include 20 days annual leave + Bank Holidays (increasing with service), pension scheme, on-site gym and free on-site parking Are you a creative and organised marketing professional ready to take the next step in your career? Our well-established client in Loughton is looking for a proactive Social Media & Marketing Executive to drive brand engagement across digital platforms and support wider marketing initiatives. This is a fantastic opportunity to join a collaborative and forward-thinking team. Key Responsibilities: Social Media Management Plan and deliver engaging monthly content calendars across LinkedIn, Instagram and Facebook Create eye-catching visuals using Canva Respond to candidate interactions and direct enquiries to relevant teams Monitor performance and compile monthly analytics reports Analytics & Reporting Track and report key metrics (unique visitors, page views, engagement) Collaborate with management to assess team activity on social platforms Monitor lead generation from digital campaigns and website forms Email Marketing Support automated campaigns targeting prospective employees and clients Design and execute segmented email campaigns Maintain branded email templates for consistent communication Website & Content Management Write and publish blog posts with stakeholder input Update website visuals and content as needed Track and report on inbound website enquiries Events & Sponsorships Organise internal and client events Source and manage gifts for clients and employee milestones Coordinate sponsorships and fundraising initiatives Additional Marketing Support Design marketing collateral (posters, brochures, business cards) Train colleagues on LinkedIn branding tools and content creation Lead Google Reviews initiatives to boost online reputation Assist with ad hoc projects including branded documents and event materials About You: Proven experience in social media planning and content creation Proficient in Canva or similar design platforms Strong understanding of social media and basic website analytics Excellent copywriting and communication skills Experience with email marketing tools and CRM systems (desirable) Highly organised, with the ability to manage multiple projects and deadlines Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 28, 2026
Full time
Social Media & Marketing Executive Loughton 35,000 - 48,000 Monday - Friday 9am-5pm Benefits include 20 days annual leave + Bank Holidays (increasing with service), pension scheme, on-site gym and free on-site parking Are you a creative and organised marketing professional ready to take the next step in your career? Our well-established client in Loughton is looking for a proactive Social Media & Marketing Executive to drive brand engagement across digital platforms and support wider marketing initiatives. This is a fantastic opportunity to join a collaborative and forward-thinking team. Key Responsibilities: Social Media Management Plan and deliver engaging monthly content calendars across LinkedIn, Instagram and Facebook Create eye-catching visuals using Canva Respond to candidate interactions and direct enquiries to relevant teams Monitor performance and compile monthly analytics reports Analytics & Reporting Track and report key metrics (unique visitors, page views, engagement) Collaborate with management to assess team activity on social platforms Monitor lead generation from digital campaigns and website forms Email Marketing Support automated campaigns targeting prospective employees and clients Design and execute segmented email campaigns Maintain branded email templates for consistent communication Website & Content Management Write and publish blog posts with stakeholder input Update website visuals and content as needed Track and report on inbound website enquiries Events & Sponsorships Organise internal and client events Source and manage gifts for clients and employee milestones Coordinate sponsorships and fundraising initiatives Additional Marketing Support Design marketing collateral (posters, brochures, business cards) Train colleagues on LinkedIn branding tools and content creation Lead Google Reviews initiatives to boost online reputation Assist with ad hoc projects including branded documents and event materials About You: Proven experience in social media planning and content creation Proficient in Canva or similar design platforms Strong understanding of social media and basic website analytics Excellent copywriting and communication skills Experience with email marketing tools and CRM systems (desirable) Highly organised, with the ability to manage multiple projects and deadlines Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
