What you'll be working on To oversee the development of product strategy and roadmap from conception to launch to support long-term strategic objectives. Your day-to-day Develops product strategy and roadmap in alignment with business goals. Defines and evolves product direction based on user feedback, market research, company vision, and stakeholder input. Identifies and articulates compelling customer problems and market opportunities. Translates product vision into detailed, actionable plans and partners with engineering to drive delivery. Defines clear product requirements, user stories, and acceptance criteria and detailed user interaction scenarios. Prioritizes and manages the product backlog, leading sprint planning and participating in agile rituals. Partners with the engineering and regulatory teams to ensure efficient and effective implementation of product features. Partners with Marketing & Sales to develop go-to-market plans, positioning, and messaging. Partners with leadership to ensure product direction supports business strategy, growth, and commercial viability. Develops and manages effective working relationships with internal stakeholders and external vendors across global locations. Develops, implements, and optimizes tools, processes, and practices for product management function to enhance operational efficiency and scalability. Oversees product management documentation, knowledge management, and tooling (e.g., Jira, Notion). Partners with stakeholders to define key performance indicators (KPIs) and analytics infrastructure for product insights. Advocates for the customer throughout the product lifecycle by gathering insights through user research, testing, and feedback loops to inform product features and strategies. Oversees development of product experiments, minimum viable product (MVPs), and rapid iterations to validate assumptions and optimize performance. Assesses post-launch outcomes, usage data, and key metrics to inform ongoing product improvement. Hires, manages, develops, trains, reviews, and sets goals for department and staff. Establishes goals for team in accordance with company and division plan and vision. Ensures the team understands the performance standards of their department and has a clear understanding of their own individual performance. Ensures high productivity and adherence to turnaround time schedule by problem solving, motivating, and delegating. Manages and supports team members in areas of problem solving, decision making, process improvement, and professional growth in accordance with company policies. Handles employee relations matters including but not limited to performance management and enforcement of corrective or disciplinary actions. Partners and coordinates with Human Resources in a timely manner on all employee relations matters. Assess and ensure appropriate staffing levels. Conducts interviews and hires staff to maintain staffing levels within the department. Performs other related duties and projects as business needs require at direction of management. You should apply if you have Bachelor's degree in Engineering, Computer Science, Biomedical Engineering, or related technical or scientific field is strongly preferred. A master's or other advanced degree is a plus. Minimum eight (8) years in product management with demonstrable success owning full product lifecycle in a startup or scale-up environment. Minimum five (5) years in a leadership or management role. Experience delivering physical and digital products in health technology, sports technology, wearables, or Internet of Things (IoT) domains is highly desirable. Experience in consumer-facing and/or medically regulated products is preferred. Strong background in working autonomously and leading cross-functional product delivery without an established product team. Experience working closely with marketing/commercial functions to position products and support launch strategies. Experience with product management tools, with a strong preference for Jira. Experience with design collaboration platforms such as Figma. Experience with knowledge management and documentation tools such as Notion or comparable systems. Even better if you have Product-specific certification. Hybrid work schedule
Aug 02, 2025
Full time
What you'll be working on To oversee the development of product strategy and roadmap from conception to launch to support long-term strategic objectives. Your day-to-day Develops product strategy and roadmap in alignment with business goals. Defines and evolves product direction based on user feedback, market research, company vision, and stakeholder input. Identifies and articulates compelling customer problems and market opportunities. Translates product vision into detailed, actionable plans and partners with engineering to drive delivery. Defines clear product requirements, user stories, and acceptance criteria and detailed user interaction scenarios. Prioritizes and manages the product backlog, leading sprint planning and participating in agile rituals. Partners with the engineering and regulatory teams to ensure efficient and effective implementation of product features. Partners with Marketing & Sales to develop go-to-market plans, positioning, and messaging. Partners with leadership to ensure product direction supports business strategy, growth, and commercial viability. Develops and manages effective working relationships with internal stakeholders and external vendors across global locations. Develops, implements, and optimizes tools, processes, and practices for product management function to enhance operational efficiency and scalability. Oversees product management documentation, knowledge management, and tooling (e.g., Jira, Notion). Partners with stakeholders to define key performance indicators (KPIs) and analytics infrastructure for product insights. Advocates for the customer throughout the product lifecycle by gathering insights through user research, testing, and feedback loops to inform product features and strategies. Oversees development of product experiments, minimum viable product (MVPs), and rapid iterations to validate assumptions and optimize performance. Assesses post-launch outcomes, usage data, and key metrics to inform ongoing product improvement. Hires, manages, develops, trains, reviews, and sets goals for department and staff. Establishes goals for team in accordance with company and division plan and vision. Ensures the team understands the performance standards of their department and has a clear understanding of their own individual performance. Ensures high productivity and adherence to turnaround time schedule by problem solving, motivating, and delegating. Manages and supports team members in areas of problem solving, decision making, process improvement, and professional growth in accordance with company policies. Handles employee relations matters including but not limited to performance management and enforcement of corrective or disciplinary actions. Partners and coordinates with Human Resources in a timely manner on all employee relations matters. Assess and ensure appropriate staffing levels. Conducts interviews and hires staff to maintain staffing levels within the department. Performs other related duties and projects as business needs require at direction of management. You should apply if you have Bachelor's degree in Engineering, Computer Science, Biomedical Engineering, or related technical or scientific field is strongly preferred. A master's or other advanced degree is a plus. Minimum eight (8) years in product management with demonstrable success owning full product lifecycle in a startup or scale-up environment. Minimum five (5) years in a leadership or management role. Experience delivering physical and digital products in health technology, sports technology, wearables, or Internet of Things (IoT) domains is highly desirable. Experience in consumer-facing and/or medically regulated products is preferred. Strong background in working autonomously and leading cross-functional product delivery without an established product team. Experience working closely with marketing/commercial functions to position products and support launch strategies. Experience with product management tools, with a strong preference for Jira. Experience with design collaboration platforms such as Figma. Experience with knowledge management and documentation tools such as Notion or comparable systems. Even better if you have Product-specific certification. Hybrid work schedule
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? What you'll do: Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds) Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform. Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem. Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary. Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD. Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles. Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts , Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring: Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud ( Vlocity , CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment. Experience in design and"development across the Salesforce platform including OmniScripts , Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with"external systems using SOAP, REST, BULK, Platform events and Streaming APIs. Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation. Good knowledge of industry CPQ offerings such as Assetization , Product lifecycle management, Digital Commerce/Cart based APIs and external APIs. Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers . Knowledge of TOGAF principals would be advantageous . Experience with Version Control Systems and Continuous Integration/Continuous Delivery CI/CD workflows (GitLab CI/CD, Jenkins) using Vlocity Build tool (CLI) or Vlocity IDX tool and SFDX . Knowledge of using SonarQube or other static code analysis tools and ELK or Splunk for log analysis would also be beneficial for this role. Team overview: UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: • Sky Q, for the TV you love all in one place • The magic of Sky Glass at an exclusive rate • A generous pension package • Private healthcare • Discounted mobile and broadband • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Aug 02, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? What you'll do: Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds) Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform. Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem. Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary. Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD. Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles. Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts , Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring: Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud ( Vlocity , CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment. Experience in design and"development across the Salesforce platform including OmniScripts , Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with"external systems using SOAP, REST, BULK, Platform events and Streaming APIs. Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation. Good knowledge of industry CPQ offerings such as Assetization , Product lifecycle management, Digital Commerce/Cart based APIs and external APIs. Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers . Knowledge of TOGAF principals would be advantageous . Experience with Version Control Systems and Continuous Integration/Continuous Delivery CI/CD workflows (GitLab CI/CD, Jenkins) using Vlocity Build tool (CLI) or Vlocity IDX tool and SFDX . Knowledge of using SonarQube or other static code analysis tools and ELK or Splunk for log analysis would also be beneficial for this role. Team overview: UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: • Sky Q, for the TV you love all in one place • The magic of Sky Glass at an exclusive rate • A generous pension package • Private healthcare • Discounted mobile and broadband • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Tech marketing is a specialized field that involves not only promoting services online but also understanding complex customer needs and providing tailored, high-tech solutions. Shalini Shrivastava, our next pathbreaker, works as Senior Manager Marketing Strategy and Branding at Pi DATACENTERS (Hyderabad), a leading datacenter firm that specializes in providing a range of services such as cloud computing, colocation, AI consulting, managed services, and disaster recovery. Shalini talks to Shyam Krishnamurthy from The Interview Portal about her moment of reckoning that led her to transition from her initial role in the field of medical diagnostics to the marketing and branding side of things. For students, once you find your niche, commit to it, work hard, then success will naturally follow. There are no shortcuts! Shalini, can you share your background for our young readers? Born in the early 80s in Bokaro Steel City, where my father dedicated 40 years of service to the Steel Authority of India Limited (SAIL), I grew up in an environment shaped by the industrial heritage of the city. My schooling, from the late 80s until 2000, took place in a neighborhood school established by SAIL for the children of its employees. As a millennial, I was heavily influenced by societal expectations to pursue either a medical or engineering career-academic paths seen as the only viable options at the time. Under immense pressure, I prepared for medical entrance exams after completing my 12th grade, but deep down, I knew I was not fully committed. I've always been opinionated and good at strategizing and planning, qualities I didn't recognize until later during my first master's in Life Sciences. Despite being creative and inclined to do something different, I ended up following the conventional path set by my parents, though one thing was certain: I didn't want to be confined to the traditional role of a homemaker. After finishing my 12th, I moved to Indore, Madhya Pradesh, to pursue a bachelor's degree in Life Sciences. Afterward, driven by family expectations, I completed a master's and got my first job at a medical diagnostic kit manufacturing company in Surat, Gujarat. However, as soon as I started working, I realized my true passion lay in marketing and branding. After two years, I left the job to pursue an MBA, recognizing that it was the key to advancing my career in the direction I truly wanted. What did you do for graduation/post graduation? I did my BSc in Microbiology from Davi Ahilya Bai Vishwa Vidyalaya followed by MSc in Microbiology. I then completed my MBA in Marketing from ICFAI Business School. I also have a certification in Digital Marketing from Digital Vidya by Engaging Idea Pvt. Ltd. Additionally, I completed an Advanced Program in Marketing from IIM Calcutta. What were some of the key influences that led you to such an unconventional career in Marketing and Branding? My English Teacher Mr. R Sharma was a key influencer in my journey. All the setbacks which made me feel helpless were also the drivers. My first job gave me the power of earning, which further gave me confidence and a sense of independence that I could do whatever I wanted and I didn't need to ask anyone for money. How did you plan the steps to get into the career you wanted? Tell us about your career path. My career path was not linear, and for the longest time, it felt like I was navigating without a clear sense of direction. Initially, I followed the conventional route that was expected of me. After completing my 12th grade, I pursued a bachelor's and then a master's degree in Life Sciences, mainly due to family pressure. I even secured a job in a medical diagnostic kit manufacturing company in Surat, Gujarat, thinking that this was the natural course of action after completing my education. However, during those two years of working, I had a moment of reckoning. I realized that while I had followed the conventional academic path, my real interests lay elsewhere. My job exposed me to various business functions, and I found myself particularly drawn to the marketing and branding side of things. This was the space where I felt my creativity and strategic thinking could really thrive. It was also the first time I felt a strong sense of clarity about what I wanted to pursue. I knew that to make this transition, I needed a formal education in business, especially in marketing, to truly excel. So, I made the decision to leave my job and pursue an MBA. This step was crucial in my career transition because it allowed me to build a strong foundation in marketing and gave me the tools to break into the field that I had come to realize was my true passion. My journey wasn't just about moving from one career to another-it was about finally aligning my career with my strengths and passions. After completing my MBA, I transitioned back to the corporate world as a Business Development Associate. This role gave me the opportunity to not only re-enter the business landscape but also understand the intricacies of business operations on a global scale, particularly in the European region. From learning about diverse business models to pitching our firm's services, I gained a wealth of experience. It was during this period that I truly grasped how impactful marketing and branding can be in driving a company's success. This experience laid a solid foundation for my future career in marketing. After gaining valuable experience in the corporate world, I switched to freelancing to explore my capabilities and push myself outside the boundaries of a typical 9-to-5 role. I wanted the flexibility and freedom to work on diverse projects and see how well I could handle responsibilities independently. However, freelancing turned out to be a much bigger challenge than I anticipated. Without the structure and support of a team, I struggled to manage my workload and build a steady client base, leading to measurable failure in my freelancing endeavors. Freelancing was very different from my previous roles. While I had the autonomy I sought, I quickly realized how much I relied on the systems, processes, and teams in a corporate environment. It taught me how crucial self-discipline, marketing, and networking are in freelance work, and it gave me a new perspective on the effort it takes to manage every aspect of a business. During this period, I handled various verticals, including business development, marketing strategy, and branding, but without the right framework, my approach lacked consistency, and I ultimately decided to pivot back to a more structured environment. Each internship or job gave me the next clue about what to do and if I took this step what would be my fate. It's always important to keep breathing and have a "don't give up" approach. Living a mediocre life is not worth it, excel in whatever you choose. Leave the trail wherever you go. It's really very important to be financially independent. How did you get your first break? My first initial break was through campus selection. What were some of the challenges you faced? How did you address them? Challenge 1: First ever job, where I was lacking practical industry knowledge; addressed it by sticking to defined protocol and following senior colleagues and learning constantly. Challenge 2: Language Barrier - I was in a non-Hindi speaking state. It was challenging to work with the older senior crowd as they were less accepting. I made my place in their day-to-day life through honesty, integrity, and hard work. Challenge 3: Preparing myself for further studies by taking out time after work. I learned time management and dedicated time after my job and daily chores for studies every day, and after two years, I got selected. Where do you work now? What problems do you solve? I work for Pi Datacenters, Hyderabad. Pi Datacenters, as the name suggests, is a leading datacenter firm that specializes in providing a range of services such as cloud computing, colocation, AI consulting, managed services, and disaster recovery. The business model revolves around offering high-end data infrastructure solutions to enterprises, enabling them to scale and optimize their digital operations securely. At Pi Datacenters, I lead the marketing and branding portfolio, addressing business problems by strategically positioning our services to meet market demands. I focus on building the brand's presence and highlighting its capabilities to potential customers, which include businesses from industries like IT, BFSI, healthcare, and more. The customers are enterprises looking for reliable data infrastructure, cloud solutions, and managed services. While digital marketing is a significant part of our strategy, it goes beyond just that. Tech marketing is a specialized field that involves not only promoting services online but also understanding complex customer needs and providing tailored, high-tech solutions. For example, marketing our cloud solutions involves explaining how businesses can securely scale operations, improve disaster recovery plans, or enable AI-driven innovation through our platforms. What skills are needed in your role? How did you acquire the skills? Analytics & Management skills. I acquired skills through practical implementation of what was learned during studies. What's a typical day like? Typical day is busy analyzing data for the work already done and planning and its execution accordingly. What is it you love about this job? Ability to innovate, test, and re-innovate strategies. How does your work benefit society . click apply for full job details
Aug 01, 2025
Full time
Tech marketing is a specialized field that involves not only promoting services online but also understanding complex customer needs and providing tailored, high-tech solutions. Shalini Shrivastava, our next pathbreaker, works as Senior Manager Marketing Strategy and Branding at Pi DATACENTERS (Hyderabad), a leading datacenter firm that specializes in providing a range of services such as cloud computing, colocation, AI consulting, managed services, and disaster recovery. Shalini talks to Shyam Krishnamurthy from The Interview Portal about her moment of reckoning that led her to transition from her initial role in the field of medical diagnostics to the marketing and branding side of things. For students, once you find your niche, commit to it, work hard, then success will naturally follow. There are no shortcuts! Shalini, can you share your background for our young readers? Born in the early 80s in Bokaro Steel City, where my father dedicated 40 years of service to the Steel Authority of India Limited (SAIL), I grew up in an environment shaped by the industrial heritage of the city. My schooling, from the late 80s until 2000, took place in a neighborhood school established by SAIL for the children of its employees. As a millennial, I was heavily influenced by societal expectations to pursue either a medical or engineering career-academic paths seen as the only viable options at the time. Under immense pressure, I prepared for medical entrance exams after completing my 12th grade, but deep down, I knew I was not fully committed. I've always been opinionated and good at strategizing and planning, qualities I didn't recognize until later during my first master's in Life Sciences. Despite being creative and inclined to do something different, I ended up following the conventional path set by my parents, though one thing was certain: I didn't want to be confined to the traditional role of a homemaker. After finishing my 12th, I moved to Indore, Madhya Pradesh, to pursue a bachelor's degree in Life Sciences. Afterward, driven by family expectations, I completed a master's and got my first job at a medical diagnostic kit manufacturing company in Surat, Gujarat. However, as soon as I started working, I realized my true passion lay in marketing and branding. After two years, I left the job to pursue an MBA, recognizing that it was the key to advancing my career in the direction I truly wanted. What did you do for graduation/post graduation? I did my BSc in Microbiology from Davi Ahilya Bai Vishwa Vidyalaya followed by MSc in Microbiology. I then completed my MBA in Marketing from ICFAI Business School. I also have a certification in Digital Marketing from Digital Vidya by Engaging Idea Pvt. Ltd. Additionally, I completed an Advanced Program in Marketing from IIM Calcutta. What were some of the key influences that led you to such an unconventional career in Marketing and Branding? My English Teacher Mr. R Sharma was a key influencer in my journey. All the setbacks which made me feel helpless were also the drivers. My first job gave me the power of earning, which further gave me confidence and a sense of independence that I could do whatever I wanted and I didn't need to ask anyone for money. How did you plan the steps to get into the career you wanted? Tell us about your career path. My career path was not linear, and for the longest time, it felt like I was navigating without a clear sense of direction. Initially, I followed the conventional route that was expected of me. After completing my 12th grade, I pursued a bachelor's and then a master's degree in Life Sciences, mainly due to family pressure. I even secured a job in a medical diagnostic kit manufacturing company in Surat, Gujarat, thinking that this was the natural course of action after completing my education. However, during those two years of working, I had a moment of reckoning. I realized that while I had followed the conventional academic path, my real interests lay elsewhere. My job exposed me to various business functions, and I found myself particularly drawn to the marketing and branding side of things. This was the space where I felt my creativity and strategic thinking could really thrive. It was also the first time I felt a strong sense of clarity about what I wanted to pursue. I knew that to make this transition, I needed a formal education in business, especially in marketing, to truly excel. So, I made the decision to leave my job and pursue an MBA. This step was crucial in my career transition because it allowed me to build a strong foundation in marketing and gave me the tools to break into the field that I had come to realize was my true passion. My journey wasn't just about moving from one career to another-it was about finally aligning my career with my strengths and passions. After completing my MBA, I transitioned back to the corporate world as a Business Development Associate. This role gave me the opportunity to not only re-enter the business landscape but also understand the intricacies of business operations on a global scale, particularly in the European region. From learning about diverse business models to pitching our firm's services, I gained a wealth of experience. It was during this period that I truly grasped how impactful marketing and branding can be in driving a company's success. This experience laid a solid foundation for my future career in marketing. After gaining valuable experience in the corporate world, I switched to freelancing to explore my capabilities and push myself outside the boundaries of a typical 9-to-5 role. I wanted the flexibility and freedom to work on diverse projects and see how well I could handle responsibilities independently. However, freelancing turned out to be a much bigger challenge than I anticipated. Without the structure and support of a team, I struggled to manage my workload and build a steady client base, leading to measurable failure in my freelancing endeavors. Freelancing was very different from my previous roles. While I had the autonomy I sought, I quickly realized how much I relied on the systems, processes, and teams in a corporate environment. It taught me how crucial self-discipline, marketing, and networking are in freelance work, and it gave me a new perspective on the effort it takes to manage every aspect of a business. During this period, I handled various verticals, including business development, marketing strategy, and branding, but without the right framework, my approach lacked consistency, and I ultimately decided to pivot back to a more structured environment. Each internship or job gave me the next clue about what to do and if I took this step what would be my fate. It's always important to keep breathing and have a "don't give up" approach. Living a mediocre life is not worth it, excel in whatever you choose. Leave the trail wherever you go. It's really very important to be financially independent. How did you get your first break? My first initial break was through campus selection. What were some of the challenges you faced? How did you address them? Challenge 1: First ever job, where I was lacking practical industry knowledge; addressed it by sticking to defined protocol and following senior colleagues and learning constantly. Challenge 2: Language Barrier - I was in a non-Hindi speaking state. It was challenging to work with the older senior crowd as they were less accepting. I made my place in their day-to-day life through honesty, integrity, and hard work. Challenge 3: Preparing myself for further studies by taking out time after work. I learned time management and dedicated time after my job and daily chores for studies every day, and after two years, I got selected. Where do you work now? What problems do you solve? I work for Pi Datacenters, Hyderabad. Pi Datacenters, as the name suggests, is a leading datacenter firm that specializes in providing a range of services such as cloud computing, colocation, AI consulting, managed services, and disaster recovery. The business model revolves around offering high-end data infrastructure solutions to enterprises, enabling them to scale and optimize their digital operations securely. At Pi Datacenters, I lead the marketing and branding portfolio, addressing business problems by strategically positioning our services to meet market demands. I focus on building the brand's presence and highlighting its capabilities to potential customers, which include businesses from industries like IT, BFSI, healthcare, and more. The customers are enterprises looking for reliable data infrastructure, cloud solutions, and managed services. While digital marketing is a significant part of our strategy, it goes beyond just that. Tech marketing is a specialized field that involves not only promoting services online but also understanding complex customer needs and providing tailored, high-tech solutions. For example, marketing our cloud solutions involves explaining how businesses can securely scale operations, improve disaster recovery plans, or enable AI-driven innovation through our platforms. What skills are needed in your role? How did you acquire the skills? Analytics & Management skills. I acquired skills through practical implementation of what was learned during studies. What's a typical day like? Typical day is busy analyzing data for the work already done and planning and its execution accordingly. What is it you love about this job? Ability to innovate, test, and re-innovate strategies. How does your work benefit society . click apply for full job details
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do At BCG Platinion we're keen to engage with experienced, passionate and creative IT Architects who will help us unlock our client's digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Senior IT Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures. You will work alongside a bold, energetic and collaborative team. You will evaluate and coach our clients' technology teams, define technology strategies, architect their solutions and help us design the future. You will develop and grow by being exposed to new and complex challenges daily. Together with our clients, you will develop superior digital and technology concepts and architecture solutions as well as support technical implementations actively and on site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills. Your responsibilities will include : Develop comprehensive CRM strategies that align with enterprise goals and deliver value across marketing, sales, service, and customer experience functions. Evaluate, compare, and integrate CRM and Commerce solutions from leading platforms (Salesforce, Microsoft, Oracle, etc.) based on client needs. Design robust architectures that integrate CRM and commerce solutions with ERP systems, data platforms, analytics tools (Tableau, Power BI), and external systems. Lead large-scale digital transformation projects, ensuring alignment of CRM solutions with ERP, data lakes, cloud infrastructure, and CI/CD frameworks. Work with C-level stakeholders to define CRM technology roadmaps, manage build-vs-buy decisions, and ensure seamless integration across systems You will work alongside a bold, energetic and collaborative team. You will evaluate and coach our clients' technology teams, define technology strategies, architect their solutions and help us design the future. You will develop and grow by being exposed to new and complex challenges daily. What You'll Bring 5 to 10 years of experience in IT architecture with a strong focus on CRM solutions, in consulting, working with clients in the consumer goods, industrial goods or retail sectors. Demonstrated experience with CRM platforms such as Salesforce, SAP, Microsoft Dynamics, or Oracle working across sales, service and marketing. Proven expertise in delivering complex CRM integrations with external systems (Data Lakes, ERP, analytical platforms, and messaging systems) Experience with commerce platforms (such as Salesforce commerce cloud, Adobe commerce, etc ) and integration platforms (such as Mulesoft, Dell Boomi, etc) Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.) Overview of in modern architecture patterns: CI/CD pipelines, cloud-native development, and API-led integrations. Deep understanding of: Different integration patterns and best practices such as events, synchronous vs. asynchronous E2E business processes: Lead-to-Quote, Quote-to-Cash, Service Management, Marketing, etc. Analytical mindset and excellent problem-solving skills. Strong communication skills for stakeholder engagement at all levels Ability to work under pressure and willingness to travel to clients world-wide Strong communication and presentation skills. University degree with above-average academic performance in a mathematical-scientific field, information technology, or business administration. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Aug 01, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do At BCG Platinion we're keen to engage with experienced, passionate and creative IT Architects who will help us unlock our client's digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Senior IT Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures. You will work alongside a bold, energetic and collaborative team. You will evaluate and coach our clients' technology teams, define technology strategies, architect their solutions and help us design the future. You will develop and grow by being exposed to new and complex challenges daily. Together with our clients, you will develop superior digital and technology concepts and architecture solutions as well as support technical implementations actively and on site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills. Your responsibilities will include : Develop comprehensive CRM strategies that align with enterprise goals and deliver value across marketing, sales, service, and customer experience functions. Evaluate, compare, and integrate CRM and Commerce solutions from leading platforms (Salesforce, Microsoft, Oracle, etc.) based on client needs. Design robust architectures that integrate CRM and commerce solutions with ERP systems, data platforms, analytics tools (Tableau, Power BI), and external systems. Lead large-scale digital transformation projects, ensuring alignment of CRM solutions with ERP, data lakes, cloud infrastructure, and CI/CD frameworks. Work with C-level stakeholders to define CRM technology roadmaps, manage build-vs-buy decisions, and ensure seamless integration across systems You will work alongside a bold, energetic and collaborative team. You will evaluate and coach our clients' technology teams, define technology strategies, architect their solutions and help us design the future. You will develop and grow by being exposed to new and complex challenges daily. What You'll Bring 5 to 10 years of experience in IT architecture with a strong focus on CRM solutions, in consulting, working with clients in the consumer goods, industrial goods or retail sectors. Demonstrated experience with CRM platforms such as Salesforce, SAP, Microsoft Dynamics, or Oracle working across sales, service and marketing. Proven expertise in delivering complex CRM integrations with external systems (Data Lakes, ERP, analytical platforms, and messaging systems) Experience with commerce platforms (such as Salesforce commerce cloud, Adobe commerce, etc ) and integration platforms (such as Mulesoft, Dell Boomi, etc) Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.) Overview of in modern architecture patterns: CI/CD pipelines, cloud-native development, and API-led integrations. Deep understanding of: Different integration patterns and best practices such as events, synchronous vs. asynchronous E2E business processes: Lead-to-Quote, Quote-to-Cash, Service Management, Marketing, etc. Analytical mindset and excellent problem-solving skills. Strong communication skills for stakeholder engagement at all levels Ability to work under pressure and willingness to travel to clients world-wide Strong communication and presentation skills. University degree with above-average academic performance in a mathematical-scientific field, information technology, or business administration. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Company: Sitech Technology Systems Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: If you passionate about cutting-edge technology and precision engineering, we have an exciting opportunity for you to join our team as a Site Surveyor. Sitech are the exclusive dealer for Trimble's machine control systems and experts in deploying site positioning systems, construction site software and delivering first-class training and professional services. As a Site Surveyor at SITECH, you will be responsible for the installation of Trimble hardware/firmware (Cab kit), including accurately measuring & calibrating of 2D, 3D & UTS machine control systems on OEM dealer machines and customers construction equipment whilst recording all calibration results. Job Description: Key Responsibilities: Set up base stations and perform site calibrations. Support the calibration of on-machine control equipment Provide a diverse mix of activities including site setups, data processing, professional consultations, drone services, and training. Collaborate closely with the Product Management and Marketing team, as well as the Service and Operations team. What We are Looking For: Experience of construction equipment and technology preferred. Experience of ground survey / digital field equipment, preferred. Understanding of field installation, calibration and service support processes and documentation Ability to work closely with various teams and support the Sales Organizations of SITECH and other OEM Dealer Partners. Ensure accurate measurement and calibration of equipment. Provide excellent consultation services to customers on land surveying options. What We Offer: In addition to a competitive salary, an annual bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development Why Join Us? At SITECH, we are dedicated to bringing the benefits of efficiency, cost reduction, performance, and finish to the Heavy Construction and Civils market. Join our growing team of dedicated specialists and be part of a company that values innovation and precision. At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Aug 01, 2025
Full time
Company: Sitech Technology Systems Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: If you passionate about cutting-edge technology and precision engineering, we have an exciting opportunity for you to join our team as a Site Surveyor. Sitech are the exclusive dealer for Trimble's machine control systems and experts in deploying site positioning systems, construction site software and delivering first-class training and professional services. As a Site Surveyor at SITECH, you will be responsible for the installation of Trimble hardware/firmware (Cab kit), including accurately measuring & calibrating of 2D, 3D & UTS machine control systems on OEM dealer machines and customers construction equipment whilst recording all calibration results. Job Description: Key Responsibilities: Set up base stations and perform site calibrations. Support the calibration of on-machine control equipment Provide a diverse mix of activities including site setups, data processing, professional consultations, drone services, and training. Collaborate closely with the Product Management and Marketing team, as well as the Service and Operations team. What We are Looking For: Experience of construction equipment and technology preferred. Experience of ground survey / digital field equipment, preferred. Understanding of field installation, calibration and service support processes and documentation Ability to work closely with various teams and support the Sales Organizations of SITECH and other OEM Dealer Partners. Ensure accurate measurement and calibration of equipment. Provide excellent consultation services to customers on land surveying options. What We Offer: In addition to a competitive salary, an annual bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development Why Join Us? At SITECH, we are dedicated to bringing the benefits of efficiency, cost reduction, performance, and finish to the Heavy Construction and Civils market. Join our growing team of dedicated specialists and be part of a company that values innovation and precision. At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Role - Senior Consultant - Data Modeller Technology - Data Modeller Location - London Business Unit - Data & Analytics Compensation - Competitive (including bonus) Job Description We are seeking a highly skilled and experienced Data Modeller/Architect with deep expertise in the digital media ecosystem, especially in media buying, activation, and campaign performance analytics. This role will be pivotal in designing scalable, reusable, and business-aligned data models that support marketing effectiveness, media spend optimization, and cross-channel activation insights. Your role This role involves designing and maintaining robust data models supporting content analytics, audience insights, advertising performance, and digital transformation initiatives. You will collaborate with data engineers, analysts, and business stakeholders to translate complex business requirements into scalable, efficient, and high-performing data structures. Responsibilities Data Modelling & Architecture Design conceptual, logical, and physical data models for digital media and marketing domains. Translate media buying and activation workflows into structured data assets. Collaborate with data engineers to implement models in cloud platforms (e.g., Azure, Databricks). Domain Expertise Understand and model data from platforms such as DV360, Meta, Amazon DSP, TikTok, IAS, Innovid, and others. Integrate campaign metadata, audience segments, impressions, clicks, conversions, and spend data. Align models with taxonomy standards and media KPIs. Stakeholder Collaboration Work closely with the head of architecture, media teams, activation teams, and analytics leads to capture requirements. Support data governance, cataloguing, and lifecycle management initiatives. Optimization & Reusability Ensure models support modularity, composability, and reusability across campaigns and markets. Enable downstream media use cases such as MMM, MTA, and real-time performance dashboards. Required 7+ years of experience in data modelling. Broader understanding of the CPG or consumer healthcare industry and functional understanding of data from one or more business functions. Familiarity with key master domains such as product, customer, vendor, finance, people, location; and challenges involved in managing an enterprise view of these domains. Experience with transactional data domains such as sales or consumption and managing an enterprise view of these domains. Proven experience in creating and managing enterprise data architecture and detailing data flows between systems. Strong skills in data design and modelling, proficiency with modelling tools. Understanding of media buying platforms, ad servers, and campaign activation tools. Proficiency in SQL, data warehousing, and cloud data platforms. Experience with data governance, metadata management, and data quality frameworks. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience, we manage the systems and workings of global enterprises, guiding our clients through their digital journey. We do this by enabling enterprises with an AI-powered core that helps prioritize change execution. We empower businesses with agile digital solutions to deliver high performance and customer satisfaction. Our continuous learning agenda fosters ongoing improvement through digital skills, expertise, and innovation transfer from our ecosystem. Infosys is an equal opportunity employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Aug 01, 2025
Full time
Role - Senior Consultant - Data Modeller Technology - Data Modeller Location - London Business Unit - Data & Analytics Compensation - Competitive (including bonus) Job Description We are seeking a highly skilled and experienced Data Modeller/Architect with deep expertise in the digital media ecosystem, especially in media buying, activation, and campaign performance analytics. This role will be pivotal in designing scalable, reusable, and business-aligned data models that support marketing effectiveness, media spend optimization, and cross-channel activation insights. Your role This role involves designing and maintaining robust data models supporting content analytics, audience insights, advertising performance, and digital transformation initiatives. You will collaborate with data engineers, analysts, and business stakeholders to translate complex business requirements into scalable, efficient, and high-performing data structures. Responsibilities Data Modelling & Architecture Design conceptual, logical, and physical data models for digital media and marketing domains. Translate media buying and activation workflows into structured data assets. Collaborate with data engineers to implement models in cloud platforms (e.g., Azure, Databricks). Domain Expertise Understand and model data from platforms such as DV360, Meta, Amazon DSP, TikTok, IAS, Innovid, and others. Integrate campaign metadata, audience segments, impressions, clicks, conversions, and spend data. Align models with taxonomy standards and media KPIs. Stakeholder Collaboration Work closely with the head of architecture, media teams, activation teams, and analytics leads to capture requirements. Support data governance, cataloguing, and lifecycle management initiatives. Optimization & Reusability Ensure models support modularity, composability, and reusability across campaigns and markets. Enable downstream media use cases such as MMM, MTA, and real-time performance dashboards. Required 7+ years of experience in data modelling. Broader understanding of the CPG or consumer healthcare industry and functional understanding of data from one or more business functions. Familiarity with key master domains such as product, customer, vendor, finance, people, location; and challenges involved in managing an enterprise view of these domains. Experience with transactional data domains such as sales or consumption and managing an enterprise view of these domains. Proven experience in creating and managing enterprise data architecture and detailing data flows between systems. Strong skills in data design and modelling, proficiency with modelling tools. Understanding of media buying platforms, ad servers, and campaign activation tools. Proficiency in SQL, data warehousing, and cloud data platforms. Experience with data governance, metadata management, and data quality frameworks. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience, we manage the systems and workings of global enterprises, guiding our clients through their digital journey. We do this by enabling enterprises with an AI-powered core that helps prioritize change execution. We empower businesses with agile digital solutions to deliver high performance and customer satisfaction. Our continuous learning agenda fosters ongoing improvement through digital skills, expertise, and innovation transfer from our ecosystem. Infosys is an equal opportunity employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Our client is a market-leading company in a niche sector who have been established for over 60 years. They specialise in the supply, manufacture, design, installation, and service of engineering equipment. An opportunity has arisen for an E-commerce Specialist to support a small marketing team to maintain the Magento 2 websites and support other aspects of their marketing, including sending email marketing and content creation. You must have a driving licence to apply for this role due to the location of the company. Job Description for the E-Commerce Specialist: Complete digital marketing activities and use of digital channels, including social media Used Magento 2 to troubleshoot and resolve technical issues Supporting with website updates and improvements, maintaining accuracy of the company s content and designs Develop and implement e-commerce strategies for the improvement and management of their website Design and build email marketing through their ESP Content page creation CRM and database management Used Google Analytics, Clarity, and Lookers Studio to monitor, report, and optimise business performance Requirements for the E-Commerce Specialist role: At least 1 year s experience in a B2B e-commerce role Must know e-commerce strategies and principles Knowledge of SEO principles Must be able to use various digital marketing tools and be a proficient user of Magento 2 Experience with Microsoft Excel and manipulating files A driving licence is essential Hours: Monday Friday 8:30 am 5:00 pm Salary: £24,000 to £26,000 Per Annum Benefits: 30 holidays, including BH, rising to 33 after 1 year of service and the beginning of the next calendar year Auto-enrolment pension. Initial 5% employee contribution; after 3 years of service, the company will fund employee contribution After a qualifying period, you will be entitled to private health care (taxable), critical illness cover, and death in service cover Annual business performance-related bonus (non-contractual) Opportunity for progression and training Flexibility to work contracted hours over 4 days subject to manager s discretion Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Jul 31, 2025
Full time
Our client is a market-leading company in a niche sector who have been established for over 60 years. They specialise in the supply, manufacture, design, installation, and service of engineering equipment. An opportunity has arisen for an E-commerce Specialist to support a small marketing team to maintain the Magento 2 websites and support other aspects of their marketing, including sending email marketing and content creation. You must have a driving licence to apply for this role due to the location of the company. Job Description for the E-Commerce Specialist: Complete digital marketing activities and use of digital channels, including social media Used Magento 2 to troubleshoot and resolve technical issues Supporting with website updates and improvements, maintaining accuracy of the company s content and designs Develop and implement e-commerce strategies for the improvement and management of their website Design and build email marketing through their ESP Content page creation CRM and database management Used Google Analytics, Clarity, and Lookers Studio to monitor, report, and optimise business performance Requirements for the E-Commerce Specialist role: At least 1 year s experience in a B2B e-commerce role Must know e-commerce strategies and principles Knowledge of SEO principles Must be able to use various digital marketing tools and be a proficient user of Magento 2 Experience with Microsoft Excel and manipulating files A driving licence is essential Hours: Monday Friday 8:30 am 5:00 pm Salary: £24,000 to £26,000 Per Annum Benefits: 30 holidays, including BH, rising to 33 after 1 year of service and the beginning of the next calendar year Auto-enrolment pension. Initial 5% employee contribution; after 3 years of service, the company will fund employee contribution After a qualifying period, you will be entitled to private health care (taxable), critical illness cover, and death in service cover Annual business performance-related bonus (non-contractual) Opportunity for progression and training Flexibility to work contracted hours over 4 days subject to manager s discretion Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
We are a global digital agency comprised of strategists, creatives, media experts, data scientists, and engineers driven by one common purpose - accelerate business growth through marketing and digital transformation. Named a top 3% Google Premier Partner and recognized by Inc. 5000 and Adweek's 75 Fastest Growing Companies, we're constantly looking for "A" players to join our team. The rapid growth is attributed to our strongest asset - our people. Our teams are highly collaborative and work closely with each client to set clear goals and objectives so that we can deliver exceptional results. Mindgruve is a place where every opinion is valued. Not only will you be empowered to contribute ideas, but you will also play a key role in the execution and driving success for brands across a variety of industries. Sound fun? Perfect - you'll fit right in. We are looking for a Director, Business Development to be responsible for leading and closing new business, and driving revenue growth through strategic prospecting, networking, and relationship building for Mindgruve. The position requires a relentless focus on building a robust sales pipeline by qualifying and progressing leads to ensure a steady flow of new business opportunities. The primary function of the role is to expand our client base, drive business growth and enhance our European market presence. The ideal Director, Business Development is a hunter and doesn't rely on inbound leads. This individual must have a proven track record of success by exceeding sales targets within the advertising and marketing industry, particularly with mid to enterprise-level clients. A robust industry network and strong track record of driving new business for brands seeking a partner in performance marketing, retail media and analytics are required. This position requires a highly motivated, results-driven entrepreneurial mindset to achieve quarterly and annual revenue goals. The ideal candidate would have a well-established rolodex of key decision-makers at major brands. What You'll Do Here: Create and implement a new business sales strategy that identifies potential clients that align with Mindgruve's service offerings and objectives. Build and nurture client relationships with past and prospective clients, key stakeholders, and decision-makers. Generate and manage a robust sales pipeline to ensure a steady flow of new business opportunities. Achieve and outperform business development goals and objectives as defined within performance plan (quarterly and annual new business quotas). Strategize and create detailed plans for how Mindgruve can generate new business opportunities and client wins at industry conferences, gatherings and events. Foster a collaborative and high-performance culture, promoting teamwork and innovation. Collaborate with internal teams to create presentations and proposals. Partner with key platform partners such as Google, Amazon, Walmart, Meta and Salesforce to drive channel sales leads. Act as the sales lead for Mindgruve by prospecting, performing proper needs assessments, and closely managing opportunities through the entire sales lifecycle. Work with internal teams to deliver timely pitches and proposals tailored to each prospect's specific needs. Ensure proposals and new client SOWs are vetted internally to ensure client profitability. Continuously collaborate and communicate with internal teams to evaluate the sales process - identify gaps, streamline communications, and optimize sales. Stay current on industry trends and inform leadership of new findings that could be utilized to grow new business. Other duties and projects as assigned. We Need a Person With: 8+ years of sales and prospecting experience in a mid to large-sized digital marketing and/or retail media agency, preferred. Proven track record of successfully building an agency's new business practice for performance marketing and/or retail media including marketplaces (such as Amazon, Walmart, Target, etc.) is required. Comfortable communicating and presenting to the C-suite and well-versed in all aspects of performance marketing and retail media with the ability to manage complex client relationships. Experience working with internal teams to estimate budgets, internal resources needed and facilitating new client onboarding with account management team. Understanding a wide range of performance marketing channels paid, owned and earned platforms, including social platforms is preferred. Strong business acumen with the ability to understand client needs and market dynamics. Compensation will be commensurate with experience. Additionally, for eligible full-time employees, we offer a competitive benefits package including medical insurance, dental insurance, and vision insurance; a flexible spending account; voluntary life and accident plans; and a 401(k) retirement plan with matching. Our headquarters is based in San Diego, California, with additional offices in Covington, Kentucky, Denver, Colorado, Nashville, Tennessee and Charleston, South Carolina. We're seeking local candidates (or those open to relocation) who are able to work collaboratively with us in one of our office's; however, based on business needs and unique job functions, some roles may be eligible for remote work. (Bonus points if you're bilingual in Spanish and/or Portuguese.) Mindgruve is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Thought Leadership from the Brightest Minds in the Industry .
Jul 31, 2025
Full time
We are a global digital agency comprised of strategists, creatives, media experts, data scientists, and engineers driven by one common purpose - accelerate business growth through marketing and digital transformation. Named a top 3% Google Premier Partner and recognized by Inc. 5000 and Adweek's 75 Fastest Growing Companies, we're constantly looking for "A" players to join our team. The rapid growth is attributed to our strongest asset - our people. Our teams are highly collaborative and work closely with each client to set clear goals and objectives so that we can deliver exceptional results. Mindgruve is a place where every opinion is valued. Not only will you be empowered to contribute ideas, but you will also play a key role in the execution and driving success for brands across a variety of industries. Sound fun? Perfect - you'll fit right in. We are looking for a Director, Business Development to be responsible for leading and closing new business, and driving revenue growth through strategic prospecting, networking, and relationship building for Mindgruve. The position requires a relentless focus on building a robust sales pipeline by qualifying and progressing leads to ensure a steady flow of new business opportunities. The primary function of the role is to expand our client base, drive business growth and enhance our European market presence. The ideal Director, Business Development is a hunter and doesn't rely on inbound leads. This individual must have a proven track record of success by exceeding sales targets within the advertising and marketing industry, particularly with mid to enterprise-level clients. A robust industry network and strong track record of driving new business for brands seeking a partner in performance marketing, retail media and analytics are required. This position requires a highly motivated, results-driven entrepreneurial mindset to achieve quarterly and annual revenue goals. The ideal candidate would have a well-established rolodex of key decision-makers at major brands. What You'll Do Here: Create and implement a new business sales strategy that identifies potential clients that align with Mindgruve's service offerings and objectives. Build and nurture client relationships with past and prospective clients, key stakeholders, and decision-makers. Generate and manage a robust sales pipeline to ensure a steady flow of new business opportunities. Achieve and outperform business development goals and objectives as defined within performance plan (quarterly and annual new business quotas). Strategize and create detailed plans for how Mindgruve can generate new business opportunities and client wins at industry conferences, gatherings and events. Foster a collaborative and high-performance culture, promoting teamwork and innovation. Collaborate with internal teams to create presentations and proposals. Partner with key platform partners such as Google, Amazon, Walmart, Meta and Salesforce to drive channel sales leads. Act as the sales lead for Mindgruve by prospecting, performing proper needs assessments, and closely managing opportunities through the entire sales lifecycle. Work with internal teams to deliver timely pitches and proposals tailored to each prospect's specific needs. Ensure proposals and new client SOWs are vetted internally to ensure client profitability. Continuously collaborate and communicate with internal teams to evaluate the sales process - identify gaps, streamline communications, and optimize sales. Stay current on industry trends and inform leadership of new findings that could be utilized to grow new business. Other duties and projects as assigned. We Need a Person With: 8+ years of sales and prospecting experience in a mid to large-sized digital marketing and/or retail media agency, preferred. Proven track record of successfully building an agency's new business practice for performance marketing and/or retail media including marketplaces (such as Amazon, Walmart, Target, etc.) is required. Comfortable communicating and presenting to the C-suite and well-versed in all aspects of performance marketing and retail media with the ability to manage complex client relationships. Experience working with internal teams to estimate budgets, internal resources needed and facilitating new client onboarding with account management team. Understanding a wide range of performance marketing channels paid, owned and earned platforms, including social platforms is preferred. Strong business acumen with the ability to understand client needs and market dynamics. Compensation will be commensurate with experience. Additionally, for eligible full-time employees, we offer a competitive benefits package including medical insurance, dental insurance, and vision insurance; a flexible spending account; voluntary life and accident plans; and a 401(k) retirement plan with matching. Our headquarters is based in San Diego, California, with additional offices in Covington, Kentucky, Denver, Colorado, Nashville, Tennessee and Charleston, South Carolina. We're seeking local candidates (or those open to relocation) who are able to work collaboratively with us in one of our office's; however, based on business needs and unique job functions, some roles may be eligible for remote work. (Bonus points if you're bilingual in Spanish and/or Portuguese.) Mindgruve is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Thought Leadership from the Brightest Minds in the Industry .
Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Job Description Posted Friday 23 May 2025 at 05:00 Title: Product Manager Department: Product Location: Sheffield or London Working Pattern: Hybrid, includes 3 days each week in the office Contact Type: Full time, permanent Salary: Up to £75,000 per annum Tes is an international provider of software-enabled services passionate about using technology to make life easier for schools and teachers. All products and services are built with teachers and schools needs at the core, ensuring they are innovative, trusted education solutions. Role overview: We are looking for a proactive and customer-focused Product Manager to take full ownership of one or more products or product areas within our fast-evolving SaaS platform. Reporting to the Product Director, you'll be responsible for driving both customer and business value through thoughtful prioritisation, fast iteration, and coordinated execution. This is more than a traditional product development role. You'll identify and prioritise the right problems to solve, lead discovery and delivery, and collaborate cross-functionally to drive product performance across the business. You'll be joining at a pivotal time of transformation for our product team and the wider business, creating a unique opportunity to help shape the future of the company and the EdTech market. Key Responsibilities: Take end-to-end ownership of a product or product area, accountable for performance and impact. Lead product discovery to deeply understand user needs, business goals, and market dynamics. Prioritise initiatives that maximise value, balancing short-term gains with long-term growth. Work in an agile, iterative way-validating quickly, shipping value early, and learning fast. Coordinate cross-functional initiatives across product, marketing, operations, and customer success-not just engineering and design. Support go-to-market and post-launch activities to ensure that intended value is realised. Use data and feedback loops to track performance, inform decisions, and iterate effectively. Contribute to evolving our product practices as part of a growing, learning-oriented team. What You Need to Succeed Experience 3+ years of product management experience in a SaaS or tech-focused environment. Demonstrated experience in driving business outcomes working with cross-functional teams in fast-paced settings. Knowledge Solid understanding of product discovery, delivery, and continuous iteration practices. Familiarity with SaaS metrics and customer engagement models. Skills Strong communicator and collaborator with a customer-first mindset. Data-informed decision-making skills with a focus on driving measurable outcomes. Comfortable working across diverse initiative types-technical, commercial, and operational. Agile mindset: values experimentation, continuous learning, and iterative delivery. Qualifications Highly Desirable: Certified Product Owner or Certified Product Manager accreditation. Desirable: Any qualifications/accreditations in SAFe or other similar scaled agile framework. Desirable: Has completed training courses in User Centred Design Desirable: Any qualifications/training in Product Analytics and Business Intelligence tools. What do you get in return? 25 days annual leave rising to 30 State of the art city centre offices Access to a range of benefits via My Benefits World Discounted city centre parking Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Monthly Tes Socials Access to an extensive Learning and Development menu Who are Tes? Tes has been supporting the education sector for over a century, growing and changing alongside the evolution of education. Today, Tes is focused on providing digital solutions to support school leaders and teachers with wellbeing, continuous professional development, safeguarding, SEND provision, flexibility through timetabling, and pupil behaviour management. Our Vision is to power schools and enable great teaching worldwide, by creating intelligent online products and services to make the greatest difference in education. Tes has over 13m teachers in its online community and working relationships with 25,000 schools in over 100 countries. Tes helps schools find the teachers they need via a range of recruitment solutions; brings new teachers into the profession through initial teacher training; provides teachers with continuous professional development and world class safeguarding training. It also offers a range of expert tools for the classroom from timetabling, SEND provision, and behaviour management solutions to dynamic staff surveying and wellbeing tools. Tes brings educators together online so they can share expertise and teaching resources and it provides them with vital information, research and analysis about education via its fully digital Tes Magazine. Tes is a global company employing over 600 people and operating across 10 offices, including in London, Sheffield, Hong Kong, Sydney, and Dubai. We are proud of our people centric culture where everyone is driven to achieve the same goal. We are an agile organization striving for continuous improvement. We invest in our people with extensive learning and development opportunities and support our colleagues with various mentoring and career enhancement programmes. Tes Global will ensure all qualified applicants receive consideration for employment without regard to race, sex, colour, religion, sexual orientation, gender identity, national origin or on the basis of disability. We invite applicants to contact us directly to identify any additional support required. Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK
Jul 31, 2025
Full time
Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Job Description Posted Friday 23 May 2025 at 05:00 Title: Product Manager Department: Product Location: Sheffield or London Working Pattern: Hybrid, includes 3 days each week in the office Contact Type: Full time, permanent Salary: Up to £75,000 per annum Tes is an international provider of software-enabled services passionate about using technology to make life easier for schools and teachers. All products and services are built with teachers and schools needs at the core, ensuring they are innovative, trusted education solutions. Role overview: We are looking for a proactive and customer-focused Product Manager to take full ownership of one or more products or product areas within our fast-evolving SaaS platform. Reporting to the Product Director, you'll be responsible for driving both customer and business value through thoughtful prioritisation, fast iteration, and coordinated execution. This is more than a traditional product development role. You'll identify and prioritise the right problems to solve, lead discovery and delivery, and collaborate cross-functionally to drive product performance across the business. You'll be joining at a pivotal time of transformation for our product team and the wider business, creating a unique opportunity to help shape the future of the company and the EdTech market. Key Responsibilities: Take end-to-end ownership of a product or product area, accountable for performance and impact. Lead product discovery to deeply understand user needs, business goals, and market dynamics. Prioritise initiatives that maximise value, balancing short-term gains with long-term growth. Work in an agile, iterative way-validating quickly, shipping value early, and learning fast. Coordinate cross-functional initiatives across product, marketing, operations, and customer success-not just engineering and design. Support go-to-market and post-launch activities to ensure that intended value is realised. Use data and feedback loops to track performance, inform decisions, and iterate effectively. Contribute to evolving our product practices as part of a growing, learning-oriented team. What You Need to Succeed Experience 3+ years of product management experience in a SaaS or tech-focused environment. Demonstrated experience in driving business outcomes working with cross-functional teams in fast-paced settings. Knowledge Solid understanding of product discovery, delivery, and continuous iteration practices. Familiarity with SaaS metrics and customer engagement models. Skills Strong communicator and collaborator with a customer-first mindset. Data-informed decision-making skills with a focus on driving measurable outcomes. Comfortable working across diverse initiative types-technical, commercial, and operational. Agile mindset: values experimentation, continuous learning, and iterative delivery. Qualifications Highly Desirable: Certified Product Owner or Certified Product Manager accreditation. Desirable: Any qualifications/accreditations in SAFe or other similar scaled agile framework. Desirable: Has completed training courses in User Centred Design Desirable: Any qualifications/training in Product Analytics and Business Intelligence tools. What do you get in return? 25 days annual leave rising to 30 State of the art city centre offices Access to a range of benefits via My Benefits World Discounted city centre parking Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Monthly Tes Socials Access to an extensive Learning and Development menu Who are Tes? Tes has been supporting the education sector for over a century, growing and changing alongside the evolution of education. Today, Tes is focused on providing digital solutions to support school leaders and teachers with wellbeing, continuous professional development, safeguarding, SEND provision, flexibility through timetabling, and pupil behaviour management. Our Vision is to power schools and enable great teaching worldwide, by creating intelligent online products and services to make the greatest difference in education. Tes has over 13m teachers in its online community and working relationships with 25,000 schools in over 100 countries. Tes helps schools find the teachers they need via a range of recruitment solutions; brings new teachers into the profession through initial teacher training; provides teachers with continuous professional development and world class safeguarding training. It also offers a range of expert tools for the classroom from timetabling, SEND provision, and behaviour management solutions to dynamic staff surveying and wellbeing tools. Tes brings educators together online so they can share expertise and teaching resources and it provides them with vital information, research and analysis about education via its fully digital Tes Magazine. Tes is a global company employing over 600 people and operating across 10 offices, including in London, Sheffield, Hong Kong, Sydney, and Dubai. We are proud of our people centric culture where everyone is driven to achieve the same goal. We are an agile organization striving for continuous improvement. We invest in our people with extensive learning and development opportunities and support our colleagues with various mentoring and career enhancement programmes. Tes Global will ensure all qualified applicants receive consideration for employment without regard to race, sex, colour, religion, sexual orientation, gender identity, national origin or on the basis of disability. We invite applicants to contact us directly to identify any additional support required. Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK
Salary: Competitive Plus Benefits Location: London Store Support Centre, London, EC1M 6HA Contract type: Fixed-Term Assignment Business area: Sainsbury's Tech Closing date: 05 August 2025 Requisition ID: We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you'll realise that ours is a modern software engineering environment because it has to be. We've made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech. Please note - This is a 6 month FTC position In a nutshell: Want to work in a high-volume Data team using best in class agile processes to deliver data that drives decisions across all areas of our Business? Want to solve interesting problems at huge scale?Want to learn from the bestand be challenged to think differently every day?Want to work hand in hand with development teams where you drive success and return to the business?Want the flexibility to work at home and in an office where it helps you meet your work and life commitments? In Sainsbury's Tech, we power the UK's number 1 multi-channel, multi-brand retailer. Our product teams are made up of inspired and multidiscipline individuals who are empowered to solve hard problems in ways our customers love and serve the needs of our business. Sainsbury's app team has an ambition to be a market-leading digital experience which will make shopping groceries at Sainsbury's a joyful and effortlessly fast experience. In this Senior Product Manager role, you will be part of the Data team owning Sales Transaction data. We are on a journey to become the single trusted place for the whole business to access complete, accurate and enriched retail Sales Transaction data, our most valuable data asset. In this role you will be working directly with a Data Engineering team and Data Architect, and you will be hyper focused on delivery and pace together, aligned to our metric driven outcomes. You will work closely with our Analytics and Finance teams and put customers at the heart of your decision making. This is a fantastic opportunity to work in a mature Data team on a product that is in demand across all areas of our business and will mean exposure to senior leadership in key forums. What I need to do: Articulate your Product's vision and strategy. Defining Data products is not simple and calls on a range of techniques, including visual storytelling, to explain key concepts and benefits. Supporting end-to-end delivery by maintaining a 90-day product roadmap, full year big rock view, as well as a prioritised and estimated FY backlog, including regularly communicating progress and proactively managing risks. Continuous conversation with customers to assess, prioritise and support the delivery of features that enable business outcomes, while working with Engineering and Data Architecture to balance technical enablers. Collaborating with upstream teams to maintain sales data integrity and availability. Track both effort and value delivery identifying opportunities for cost reduction, using this insight to inform prioritisation of opportunities for the product. Champion the needs of our customers and colleagues, using insight from multiple data-sources to drive value-led prioritisation Monitor relevant industry trends and engage both internal and external teams as appropriate to build shared insight How I will succeed: A desire to understand the end-to-end data flow, including collaboration across multiple teams to understand how customer propositions show up in our data (e.g. pricing and promotions strategies, channel specific functionality) Work with the data directly to support prioritisation, problem solving, impact assessments and solution options. Apply insight, data and research to ensure your team are focused on making the biggest difference for customers and the business as defined by agreed product metrics (OKRs) Prioritise, coordinate and communicate the resolution of live product issues as required. Build a highly collaborative relationship with engineering, working together at all levels to work together to solve problems for our customers and the business Consistently engaging and motivating people with a variety of perspectives around the roadmap for your product; facing into difficult conversations and giving others licence to challenge your perspective Creating a positive impact with internal and external audiences, ensuring senior stakeholder advocacy for the product Creative problem solving, enthusiasm for supporting delivery of change through people and technology What I need to know: Knowledge and understanding of a grocery retail business, the technology landscape, and how to maximise the value that products can and will add Understanding of Agile delivery and modern engineering team practices Knowledge of technical product development principles and methodologies What I need to show: A passion for data quality and discoverability. You are bold, curious, resilient and empathetic and able to connect with stakeholders and the team in an authentic way. What's more, you'll be comfortable with making decisions, challenging assumptions and taking risks. You thrive on translating business goals, technology strategies and market knowledge into a product roadmap that prioritises delivery of value and enables future business agility You really get the customer and can translate requirements into clear user stories and sprint goals for the engineering teams You're technically curious, having worked directly with engineers, architects and third parties building real software. You ask the right questions so that you can help others understand your product You're courageous and understand that failing and learning isn't really failing at all. You'll encourage the team to experiment and try new and exciting solutions A people person. You'll build great relationships. We need people who want to help us build a brilliant team culture and make Sainsbury's a great place to work. Resources available to me: Line manager, peers and wider team Product competency framework and community of practice Learning and development opportunities Specific budget for products (budget ownership sits with Line Manager) What decisions I can make: All decisions related to delivering the roadmap for the product Prioritisation and value return across the product We are committed to making Tech a place where people love to work where diverse and engaged team make a purposeful contribution. Sainsbury's is committed to being the most inclusive retailer, and flexible working including job sharing is welcomed wherever possible. In Tech we welcome such conversations and are proud to champion a diverse and inclusive culture. We are committed to being a truly inclusive retailer, so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme, you will also be eligible for private healthcare too. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply).
Jul 31, 2025
Full time
Salary: Competitive Plus Benefits Location: London Store Support Centre, London, EC1M 6HA Contract type: Fixed-Term Assignment Business area: Sainsbury's Tech Closing date: 05 August 2025 Requisition ID: We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you'll realise that ours is a modern software engineering environment because it has to be. We've made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech. Please note - This is a 6 month FTC position In a nutshell: Want to work in a high-volume Data team using best in class agile processes to deliver data that drives decisions across all areas of our Business? Want to solve interesting problems at huge scale?Want to learn from the bestand be challenged to think differently every day?Want to work hand in hand with development teams where you drive success and return to the business?Want the flexibility to work at home and in an office where it helps you meet your work and life commitments? In Sainsbury's Tech, we power the UK's number 1 multi-channel, multi-brand retailer. Our product teams are made up of inspired and multidiscipline individuals who are empowered to solve hard problems in ways our customers love and serve the needs of our business. Sainsbury's app team has an ambition to be a market-leading digital experience which will make shopping groceries at Sainsbury's a joyful and effortlessly fast experience. In this Senior Product Manager role, you will be part of the Data team owning Sales Transaction data. We are on a journey to become the single trusted place for the whole business to access complete, accurate and enriched retail Sales Transaction data, our most valuable data asset. In this role you will be working directly with a Data Engineering team and Data Architect, and you will be hyper focused on delivery and pace together, aligned to our metric driven outcomes. You will work closely with our Analytics and Finance teams and put customers at the heart of your decision making. This is a fantastic opportunity to work in a mature Data team on a product that is in demand across all areas of our business and will mean exposure to senior leadership in key forums. What I need to do: Articulate your Product's vision and strategy. Defining Data products is not simple and calls on a range of techniques, including visual storytelling, to explain key concepts and benefits. Supporting end-to-end delivery by maintaining a 90-day product roadmap, full year big rock view, as well as a prioritised and estimated FY backlog, including regularly communicating progress and proactively managing risks. Continuous conversation with customers to assess, prioritise and support the delivery of features that enable business outcomes, while working with Engineering and Data Architecture to balance technical enablers. Collaborating with upstream teams to maintain sales data integrity and availability. Track both effort and value delivery identifying opportunities for cost reduction, using this insight to inform prioritisation of opportunities for the product. Champion the needs of our customers and colleagues, using insight from multiple data-sources to drive value-led prioritisation Monitor relevant industry trends and engage both internal and external teams as appropriate to build shared insight How I will succeed: A desire to understand the end-to-end data flow, including collaboration across multiple teams to understand how customer propositions show up in our data (e.g. pricing and promotions strategies, channel specific functionality) Work with the data directly to support prioritisation, problem solving, impact assessments and solution options. Apply insight, data and research to ensure your team are focused on making the biggest difference for customers and the business as defined by agreed product metrics (OKRs) Prioritise, coordinate and communicate the resolution of live product issues as required. Build a highly collaborative relationship with engineering, working together at all levels to work together to solve problems for our customers and the business Consistently engaging and motivating people with a variety of perspectives around the roadmap for your product; facing into difficult conversations and giving others licence to challenge your perspective Creating a positive impact with internal and external audiences, ensuring senior stakeholder advocacy for the product Creative problem solving, enthusiasm for supporting delivery of change through people and technology What I need to know: Knowledge and understanding of a grocery retail business, the technology landscape, and how to maximise the value that products can and will add Understanding of Agile delivery and modern engineering team practices Knowledge of technical product development principles and methodologies What I need to show: A passion for data quality and discoverability. You are bold, curious, resilient and empathetic and able to connect with stakeholders and the team in an authentic way. What's more, you'll be comfortable with making decisions, challenging assumptions and taking risks. You thrive on translating business goals, technology strategies and market knowledge into a product roadmap that prioritises delivery of value and enables future business agility You really get the customer and can translate requirements into clear user stories and sprint goals for the engineering teams You're technically curious, having worked directly with engineers, architects and third parties building real software. You ask the right questions so that you can help others understand your product You're courageous and understand that failing and learning isn't really failing at all. You'll encourage the team to experiment and try new and exciting solutions A people person. You'll build great relationships. We need people who want to help us build a brilliant team culture and make Sainsbury's a great place to work. Resources available to me: Line manager, peers and wider team Product competency framework and community of practice Learning and development opportunities Specific budget for products (budget ownership sits with Line Manager) What decisions I can make: All decisions related to delivering the roadmap for the product Prioritisation and value return across the product We are committed to making Tech a place where people love to work where diverse and engaged team make a purposeful contribution. Sainsbury's is committed to being the most inclusive retailer, and flexible working including job sharing is welcomed wherever possible. In Tech we welcome such conversations and are proud to champion a diverse and inclusive culture. We are committed to being a truly inclusive retailer, so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme, you will also be eligible for private healthcare too. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply).
Recruitment Consultant Cardiff 24,600 - 27,000 + uncapped commission + excellent benefits Realistic first year OTE 27,000 - 35,000 Hunter Selection is one of the UK's leading recruitment consultancies, specialising in the supply of professionals to the Engineering, Technical and Manufacturing sectors. We established our South Wales office in 2007 and our rapid success has led to us becoming the preferred supplier to many of the regions' leading businesses. We are now looking to recruit enthusiastic, ambitious & driven individuals to work in our market leading Engineering & Manufacturing team. We are seeking competitive, sociable individuals who enjoy communicating with a wide range of people and personalities. This is a role for ambitious, career focused individuals, attracted to the rapid development and open-ended earnings that a career with us can offer. We have a simple commission structure which enables our consultants to maximise their earnings on every candidate placed. You may have experience within a sales, marketing or customer orientated role or may be thinking of entering the sector for the first time, possibly a Graduate seeking their first role. Full sales training and development programmes are provided both internally by our experienced management team, and externally through some of the region's leading training providers. The role is demanding and diverse and involves using sales, business development, marketing and networking techniques to attract business from client companies. You will be expected to visit clients to build and develop relationships, attract candidates by advertising vacancies in a range of media and use candidate databases to source the best candidate. The key attributes you will need to succeed are a confident personality, a goal orientated approach to work and the ability to meet deadlines and targets. You will enjoy working in a busy, high pressured environment and relish the responsibility which comes with it. High achieving consultants can quickly progress into senior roles within the business, either into account management or team management. In return we offer a generous basic salary and uncapped commission scheme, together with plenty of additional benefits, including company pension scheme and free parking. We also offer a variety of rewards such as hospitality days, holidays and car allowances. If you are a success focused individual and you would like the chance to join a market leading recruitment business then please apply to Richard Davies by sending your CV directly to (url removed) If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jul 31, 2025
Full time
Recruitment Consultant Cardiff 24,600 - 27,000 + uncapped commission + excellent benefits Realistic first year OTE 27,000 - 35,000 Hunter Selection is one of the UK's leading recruitment consultancies, specialising in the supply of professionals to the Engineering, Technical and Manufacturing sectors. We established our South Wales office in 2007 and our rapid success has led to us becoming the preferred supplier to many of the regions' leading businesses. We are now looking to recruit enthusiastic, ambitious & driven individuals to work in our market leading Engineering & Manufacturing team. We are seeking competitive, sociable individuals who enjoy communicating with a wide range of people and personalities. This is a role for ambitious, career focused individuals, attracted to the rapid development and open-ended earnings that a career with us can offer. We have a simple commission structure which enables our consultants to maximise their earnings on every candidate placed. You may have experience within a sales, marketing or customer orientated role or may be thinking of entering the sector for the first time, possibly a Graduate seeking their first role. Full sales training and development programmes are provided both internally by our experienced management team, and externally through some of the region's leading training providers. The role is demanding and diverse and involves using sales, business development, marketing and networking techniques to attract business from client companies. You will be expected to visit clients to build and develop relationships, attract candidates by advertising vacancies in a range of media and use candidate databases to source the best candidate. The key attributes you will need to succeed are a confident personality, a goal orientated approach to work and the ability to meet deadlines and targets. You will enjoy working in a busy, high pressured environment and relish the responsibility which comes with it. High achieving consultants can quickly progress into senior roles within the business, either into account management or team management. In return we offer a generous basic salary and uncapped commission scheme, together with plenty of additional benefits, including company pension scheme and free parking. We also offer a variety of rewards such as hospitality days, holidays and car allowances. If you are a success focused individual and you would like the chance to join a market leading recruitment business then please apply to Richard Davies by sending your CV directly to (url removed) If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
About MoonPay Hi, we're MoonPay. We're here to onboard the world to Web3. Why? Because we think Web3 is a unique and democratising technology. It gives people back control of their money, digital identity, data, and property like nothing else before it. What we do We're the leading infrastructure company in Web3. This means we offer our partners everything from payment solutions (we call them 'Ramps') to minting software for digital collectibles, like NFTs. And over 3 0 million people around the world now trust our products - just take a look on Trustpilot. We're also big on collaborations. And we've worked on stunts, drops, and partnerships with some of the world's most prestigious and forward-thinking brands. But that's not all. We have also built our own consumer app because we wanted to see if we could build a better Web3 account. It's taken off in a big way, and we're working hard to continually improve it and to strive for perfection. So whatever your background, we're sure there's something for you here. Come help us build the future of Web3 and digital ownership. Location supported London. This role will be hybrid, and will require you to spend some portion of your time in our office. About the Opportunity Own the card product that connects 30 million users to the future of finance. MoonPay processes billions in transactions annually, and now we're betting big on Cards-a product that could fundamentally reshape how our 30m+ user base accesses their crypto wealth in everyday situations. As Senior Product Manager for Cards, you'll be the owner of a greenfield opportunity with unprecedented scale. You're not just launching another card product; you're solving the "last mile" problem that has kept crypto from mainstream adoption. With our existing relationships spanning 800+ crypto partners and major global brands already integrated, you'll have distribution advantages that most fintech startups can only dream of. What you will do Define and drive the product roadmap for MoonPay's card products, ensuring alignment with company-wide goals Lead product discovery, defining clear product specifications and gathering requirements from key stakeholders Develop strong working relationships with engineering, marketing, and design teams to deliver high-quality products Analyze product performance using data-driven insights and iterate on features to improve user experience and business outcomes Collaborate with compliance and legal teams to ensure products meet regulatory and security requirements Own the full product lifecycle from ideation to launch, including go-to-market strategies and post-launch monitoring Prioritize product features and backlog based on business goals, user needs, and technical constraints Stay ahead of industry trends in card payments, crypto adoption, and fintech to maintain a competitive edge About You 5+ years of experience in product management, with a strong focus on payments, cards, or fintech 5+ years of experience in product management, with a strong focus on payments, cards, or fintech Proven track record of launching successful products in a fast-paced, dynamic environment Strong understanding of the card payments ecosystem, including global card networks, regulatory frameworks, and digital wallet integration Experience collaborating with cross-functional teams, including engineering, design, compliance, and marketing A good understanding of De-Fi and the core concepts of on chain finance Excellent analytical skills with the ability to interpret data and make data-driven decisions Exceptional communication skills and the ability to engage with senior stakeholders and team members A self-starter with a passion for innovation and solving complex problems in the crypto and payments space Bonus Points: Previous experience in crypto or blockchain-based products A strong network in the fintech and payments space Most importantly , though, you will embody the core principles that everyone here at the MoonPay lives by. Our "BLOCK Values" are at the heart of everything we do - and they are B - Be Hungry L - Level Up O - Own It C - Crypto Curious K - Kaizen MoonPay Perks Equity package Unlimited holidays Paid parental leave Annual training budget Home office setup allowance Monthly budget to spend on our products Working in a disruptive and fast-growing industry where the possibilities are endless Freedom, autonomy and responsibility Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Please let us know if you require any accommodations for the interview process, and we'll do our best to provide assistance. Commitment To Diversity At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That's why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence. MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process. Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other please be aware that this is not us.
Jul 31, 2025
Full time
About MoonPay Hi, we're MoonPay. We're here to onboard the world to Web3. Why? Because we think Web3 is a unique and democratising technology. It gives people back control of their money, digital identity, data, and property like nothing else before it. What we do We're the leading infrastructure company in Web3. This means we offer our partners everything from payment solutions (we call them 'Ramps') to minting software for digital collectibles, like NFTs. And over 3 0 million people around the world now trust our products - just take a look on Trustpilot. We're also big on collaborations. And we've worked on stunts, drops, and partnerships with some of the world's most prestigious and forward-thinking brands. But that's not all. We have also built our own consumer app because we wanted to see if we could build a better Web3 account. It's taken off in a big way, and we're working hard to continually improve it and to strive for perfection. So whatever your background, we're sure there's something for you here. Come help us build the future of Web3 and digital ownership. Location supported London. This role will be hybrid, and will require you to spend some portion of your time in our office. About the Opportunity Own the card product that connects 30 million users to the future of finance. MoonPay processes billions in transactions annually, and now we're betting big on Cards-a product that could fundamentally reshape how our 30m+ user base accesses their crypto wealth in everyday situations. As Senior Product Manager for Cards, you'll be the owner of a greenfield opportunity with unprecedented scale. You're not just launching another card product; you're solving the "last mile" problem that has kept crypto from mainstream adoption. With our existing relationships spanning 800+ crypto partners and major global brands already integrated, you'll have distribution advantages that most fintech startups can only dream of. What you will do Define and drive the product roadmap for MoonPay's card products, ensuring alignment with company-wide goals Lead product discovery, defining clear product specifications and gathering requirements from key stakeholders Develop strong working relationships with engineering, marketing, and design teams to deliver high-quality products Analyze product performance using data-driven insights and iterate on features to improve user experience and business outcomes Collaborate with compliance and legal teams to ensure products meet regulatory and security requirements Own the full product lifecycle from ideation to launch, including go-to-market strategies and post-launch monitoring Prioritize product features and backlog based on business goals, user needs, and technical constraints Stay ahead of industry trends in card payments, crypto adoption, and fintech to maintain a competitive edge About You 5+ years of experience in product management, with a strong focus on payments, cards, or fintech 5+ years of experience in product management, with a strong focus on payments, cards, or fintech Proven track record of launching successful products in a fast-paced, dynamic environment Strong understanding of the card payments ecosystem, including global card networks, regulatory frameworks, and digital wallet integration Experience collaborating with cross-functional teams, including engineering, design, compliance, and marketing A good understanding of De-Fi and the core concepts of on chain finance Excellent analytical skills with the ability to interpret data and make data-driven decisions Exceptional communication skills and the ability to engage with senior stakeholders and team members A self-starter with a passion for innovation and solving complex problems in the crypto and payments space Bonus Points: Previous experience in crypto or blockchain-based products A strong network in the fintech and payments space Most importantly , though, you will embody the core principles that everyone here at the MoonPay lives by. Our "BLOCK Values" are at the heart of everything we do - and they are B - Be Hungry L - Level Up O - Own It C - Crypto Curious K - Kaizen MoonPay Perks Equity package Unlimited holidays Paid parental leave Annual training budget Home office setup allowance Monthly budget to spend on our products Working in a disruptive and fast-growing industry where the possibilities are endless Freedom, autonomy and responsibility Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Please let us know if you require any accommodations for the interview process, and we'll do our best to provide assistance. Commitment To Diversity At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That's why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence. MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process. Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other please be aware that this is not us.
Named as one of the UK's 'Great Places To Work' for the third year running, we are looking for individuals who want to join our dedicated team and help us grow our already impressive customer base in EMEA even further. We're seeking passionate Customer Success Professionals (CSMs) for our new state of the art and dynamic London office who thrive in a hybrid working environment (3 days in the office). Our mission is to exceed customer expectations and drive their growth. We're looking for CSMs who are dedicated to delivering the best experience to our EMEA customers. This is an exciting opportunity for someone with a customer-first attitude, strong consultative and technical skills, and a proven track record of creatively solving unique problems in a fast-paced environment. Ideal candidates will have a strong background in CRM, Campaign Management, Data and Analytics, Digital, E-Commerce, or Marketing Technology Solutions. How you will make a difference: Be passionate about customer success and establish yourself as the trusted advisor for Klaviyo's Small to Medium sized Businesses (SMB). Drive positive Net Revenue Retention by mitigating churn risk and identifying opportunities for customer expansion and upgrades. Devise customized success plans based on customers' goals and challenges, holding customers accountable for driving action. Compose strategies to increase email, SMS, and digital channel revenue for all customers through the Klaviyo platform while driving growth and expansion. Proactively review customer performance, address any open issues, and ensure consistent messaging and appropriate escalation. Keep customers up to date on product releases and new features. Share feedback with Product/Engineering to enhance customer engagement. Contribute to a positive team environment of collaboration, customer empathy, equality, and inclusion. Who you are: 1+ years of experience working with SMB accounts with a track record for building and nurturing relationships with multiple stakeholders in an account An experienced marketer with a background in campaign management, CRM, digital marketing, data, or analytics. Familiarity with Marketing Automation technologies. A proven track record of advising customers or executing marketing strategies. Customer success or account management experience with a history of building and nurturing relationships with multiple stakeholders. Experience explaining how to achieve key goals using software with end users. A track record of creative problem-solving for customers and end users. Comfortable discussing and supporting commercial conversations. Thrives in a collaborative environment. Excellent organizational and project management skills. Excellent communication skills via phone, video conference, and email. Curious and eager to learn. Adaptable to change and comfortable working in a fast-paced environment. Experience with G-Suite, Gainsight, Salesforce, or similar tools. Fluency in English and German at Business level We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here
Jul 31, 2025
Full time
Named as one of the UK's 'Great Places To Work' for the third year running, we are looking for individuals who want to join our dedicated team and help us grow our already impressive customer base in EMEA even further. We're seeking passionate Customer Success Professionals (CSMs) for our new state of the art and dynamic London office who thrive in a hybrid working environment (3 days in the office). Our mission is to exceed customer expectations and drive their growth. We're looking for CSMs who are dedicated to delivering the best experience to our EMEA customers. This is an exciting opportunity for someone with a customer-first attitude, strong consultative and technical skills, and a proven track record of creatively solving unique problems in a fast-paced environment. Ideal candidates will have a strong background in CRM, Campaign Management, Data and Analytics, Digital, E-Commerce, or Marketing Technology Solutions. How you will make a difference: Be passionate about customer success and establish yourself as the trusted advisor for Klaviyo's Small to Medium sized Businesses (SMB). Drive positive Net Revenue Retention by mitigating churn risk and identifying opportunities for customer expansion and upgrades. Devise customized success plans based on customers' goals and challenges, holding customers accountable for driving action. Compose strategies to increase email, SMS, and digital channel revenue for all customers through the Klaviyo platform while driving growth and expansion. Proactively review customer performance, address any open issues, and ensure consistent messaging and appropriate escalation. Keep customers up to date on product releases and new features. Share feedback with Product/Engineering to enhance customer engagement. Contribute to a positive team environment of collaboration, customer empathy, equality, and inclusion. Who you are: 1+ years of experience working with SMB accounts with a track record for building and nurturing relationships with multiple stakeholders in an account An experienced marketer with a background in campaign management, CRM, digital marketing, data, or analytics. Familiarity with Marketing Automation technologies. A proven track record of advising customers or executing marketing strategies. Customer success or account management experience with a history of building and nurturing relationships with multiple stakeholders. Experience explaining how to achieve key goals using software with end users. A track record of creative problem-solving for customers and end users. Comfortable discussing and supporting commercial conversations. Thrives in a collaborative environment. Excellent organizational and project management skills. Excellent communication skills via phone, video conference, and email. Curious and eager to learn. Adaptable to change and comfortable working in a fast-paced environment. Experience with G-Suite, Gainsight, Salesforce, or similar tools. Fluency in English and German at Business level We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here
Job Title: Senior Product Manager Location: London Company: BritBox International Reporting to: Executive Product Manager Contract Type: Permanent, Full-time About Us Welcome to BritBox, the ultimate streaming destination for British TV. We bring you an unparalleled collection of thoughtfully curated entertainment, cleverly crafted and brimming with the kind of charm, wit and heart only the Brits could deliver. Born from the BBC, we're on a mission to share authentically British stories with audiences across the world. Since our launch in 2017, we've quickly expanded to seven markets including North America, Australia, and the Nordics. We are a small but mighty streamer that punches above our weight, available on every major platform and even shining among the bright lights of Times Square-and we're just getting started! Now, here's where you come in: if you're passionate about entertainment, thrive in a fast-paced environment, and want to play a meaningful role in our remarkable growth story, this is your chance. Join our team and help us bring the best of British TV to fans everywhere. Job Purpose: As a Senior Product Manager within the Product Growth team, you will own the end-to-end subscription and account management journey for BritBox's growing customer base. You will define and execute the product vision for key user journeys such as sign-up, upgrades, billing, cancellations, and account management - ensuring a seamless, scalable and user-first experience across all platforms, including Web, Mobile, Smart TVs and Connected Devices. You will work cross-functionally with Engineering, UX, Marketing, Data, and Customer Support teams to drive improvements that maximize customer lifetime value, reduce churn, and fuel sustainable growth. Responsibilities: Define, develop and maintain a clear subscription and account management product strategy and roadmap, aligned to the BritBox global business strategy. Own and evolve the user experience for onboarding, billing, subscription changes, account settings, authentication, and cancellation processes. Identify customer pain points through analytics, research, and customer feedback - translating them into actionable improvements and new product opportunities. Lead prioritisation efforts, balancing customer needs, commercial impact, and technical feasibility. Collaborate closely with internal and external engineering and UX teams to deliver high-quality product improvements using Agile methodologies. Partner with Lifecycle Marketing and CRM teams to enable seamless integrations across the subscription lifecycle (e.g., upgrades, winbacks, churn mitigation). Work with technical and commercial stakeholders on integrations with third-party vendors including payment processors, tax platforms, and authentication providers. Monitor, report and act on key product performance metrics, including churn, retention, subscription conversion, NPS, and billing success rates. Build and maintain strong relationships with internal stakeholders and external partners, ensuring alignment across all touchpoints. Develop business cases to support product initiatives and work within agreed budgets. Knowledge and Experience Essential Proven experience owning end-to-end customer-facing subscription and account management flows. Strong understanding of subscription models (SVOD, DTC, OTT) and associated technology ecosystems (payment gateways, CRM, identity management). Deep experience using product analytics and customer insights to define priorities and optimise user journeys Excellent product development skills, including Agile ways of working. Strong understanding of key metrics related to subscription health (churn, LTV, recuring revenue) and how to influence them through product improvements. Ability to collaborate and communicate effectively across technical and non-technical teams globally. Demonstrable experience of working with third-party vendors and managing commercial relationships. Seasoned experience in product management, ideally in streaming, subscriptions, e-commerce, or related sectors. Passion for great digital user experiences and a strong customer-first mindset. Desirable Experience working on SVOD or OTT streaming platforms. Familiarity with international markets and scaling subscription platforms globally. Knowledge of authentication standards, payment systems, and tax compliance in digital environments. Our Values Our BritBox Global Values not only represent our culture but also ensure that we have principles that shape everything we do. Defined by our employees, they are not just words on a page, but the foundation of how we work together, every day. Our values have been cascaded into specific behaviours, which are embedded into all of our people processes, including hiring, onboarding, performance evaluation and feedback. We are proud of our values and seek to hire people who resonate with them This job spec is not exhaustive and may change from time to time in line with the evolving nature of a dynamic and growing business.
Jul 31, 2025
Full time
Job Title: Senior Product Manager Location: London Company: BritBox International Reporting to: Executive Product Manager Contract Type: Permanent, Full-time About Us Welcome to BritBox, the ultimate streaming destination for British TV. We bring you an unparalleled collection of thoughtfully curated entertainment, cleverly crafted and brimming with the kind of charm, wit and heart only the Brits could deliver. Born from the BBC, we're on a mission to share authentically British stories with audiences across the world. Since our launch in 2017, we've quickly expanded to seven markets including North America, Australia, and the Nordics. We are a small but mighty streamer that punches above our weight, available on every major platform and even shining among the bright lights of Times Square-and we're just getting started! Now, here's where you come in: if you're passionate about entertainment, thrive in a fast-paced environment, and want to play a meaningful role in our remarkable growth story, this is your chance. Join our team and help us bring the best of British TV to fans everywhere. Job Purpose: As a Senior Product Manager within the Product Growth team, you will own the end-to-end subscription and account management journey for BritBox's growing customer base. You will define and execute the product vision for key user journeys such as sign-up, upgrades, billing, cancellations, and account management - ensuring a seamless, scalable and user-first experience across all platforms, including Web, Mobile, Smart TVs and Connected Devices. You will work cross-functionally with Engineering, UX, Marketing, Data, and Customer Support teams to drive improvements that maximize customer lifetime value, reduce churn, and fuel sustainable growth. Responsibilities: Define, develop and maintain a clear subscription and account management product strategy and roadmap, aligned to the BritBox global business strategy. Own and evolve the user experience for onboarding, billing, subscription changes, account settings, authentication, and cancellation processes. Identify customer pain points through analytics, research, and customer feedback - translating them into actionable improvements and new product opportunities. Lead prioritisation efforts, balancing customer needs, commercial impact, and technical feasibility. Collaborate closely with internal and external engineering and UX teams to deliver high-quality product improvements using Agile methodologies. Partner with Lifecycle Marketing and CRM teams to enable seamless integrations across the subscription lifecycle (e.g., upgrades, winbacks, churn mitigation). Work with technical and commercial stakeholders on integrations with third-party vendors including payment processors, tax platforms, and authentication providers. Monitor, report and act on key product performance metrics, including churn, retention, subscription conversion, NPS, and billing success rates. Build and maintain strong relationships with internal stakeholders and external partners, ensuring alignment across all touchpoints. Develop business cases to support product initiatives and work within agreed budgets. Knowledge and Experience Essential Proven experience owning end-to-end customer-facing subscription and account management flows. Strong understanding of subscription models (SVOD, DTC, OTT) and associated technology ecosystems (payment gateways, CRM, identity management). Deep experience using product analytics and customer insights to define priorities and optimise user journeys Excellent product development skills, including Agile ways of working. Strong understanding of key metrics related to subscription health (churn, LTV, recuring revenue) and how to influence them through product improvements. Ability to collaborate and communicate effectively across technical and non-technical teams globally. Demonstrable experience of working with third-party vendors and managing commercial relationships. Seasoned experience in product management, ideally in streaming, subscriptions, e-commerce, or related sectors. Passion for great digital user experiences and a strong customer-first mindset. Desirable Experience working on SVOD or OTT streaming platforms. Familiarity with international markets and scaling subscription platforms globally. Knowledge of authentication standards, payment systems, and tax compliance in digital environments. Our Values Our BritBox Global Values not only represent our culture but also ensure that we have principles that shape everything we do. Defined by our employees, they are not just words on a page, but the foundation of how we work together, every day. Our values have been cascaded into specific behaviours, which are embedded into all of our people processes, including hiring, onboarding, performance evaluation and feedback. We are proud of our values and seek to hire people who resonate with them This job spec is not exhaustive and may change from time to time in line with the evolving nature of a dynamic and growing business.
Position : Business Development Manager, Sales Manager Location : Based in South Yorkshire with global coverage. Rotherham, Doncaster, Sheffield, Chesterfield, Barnsley Sector : Metals manufacturing Salary : 60,000- 80,000 plus bonus / commission Hybrid Working : No, office based if not out with customers. M1 / M62 / M18 corridors are ideal locations This is a newly created role, and it is envisaged that the successful candidates will play a large part in determining the direction of the role. The company supports a customer base spread over 50+ countries, and sales / contracts can range from 10,000 to 100,000 +. Customers and prospects are all involved in the metals manufacturing sector. The role : Contacting and visiting all current and lapsed customers to explore scope for more work Contacting and visiting prospects to introduce the company to them Preparing, analysing and delivering annual sales budgets in line with business requirements and strategic growth objectives Developing sales and marketing strategies aligned with company objectives, market and industry trends. Providing insights and recommendations based on sales data and market analysis Sales forecasting and reporting; monitoring sales performance, tracking KPIs, and preparing regular sales forecasts and reports Building and maintaining strong relationships with key clients, research partners and other stakeholders, to understand their needs and anticipate new business opportunities Making regular customer visits, supported where necessary by technical specialists, to identify leads, develop new business proposals and deliver commercially successful projects Product positioning and brand management; working closely with the leadership team, colleagues and external partners to define product positioning, pricing strategies, new service offerings and go-to-market plans. Ensuring brand consistency across all marketing channels Planning and executing sales, business development and marketing campaigns, promotions, and events to increase brand awareness and generate leads Identification and management of effective marketing channels such as digital marketing, advertising, and social media, in addition to in-person activities, to reach target audiences Representing the company and maintaining up to date knowledge of current industry trends by attending conferences, trade shows, workshops and other industry events Contributing to the long-term growth of the business through the identification and delivery of strategic initiatives Setting an example to colleagues by working safely, responsibly and by following company procedures at all times. A proactive member of the business leadership team, working closely with Group Leaders and the Managing Director to actively drive the future success of the business Qualifications & Experience: Educated to degree level in Marketing, Management, Business Administration or similar. Technical qualifications within engineering, manufacturing or similar are also welcome Proven experience in Sales, Business Development etc in an engineering, research or technology based industry Lives in a reasonable commuting distance of South Yorkshire Able to travel throughout the UK and internationally Highly customer focused with experience of building strategic partnerships and/or key account management Proficiency in market research and analysis tools. Proven working experience of sales forecasting and budget preparation. Responsibility for designing and delivering successful marketing campaigns and supporting collateral materials. Excellent communication, negotiation, customer service and interpersonal skills. Creative thinker with a passion for innovation, technology and sustainability Ability to work under pressure. Willingness to embrace change and accept new responsibilities. Key Words : Business Development Manager, Sales Manager, Rotherham, Metals Manufacturing About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Jul 31, 2025
Full time
Position : Business Development Manager, Sales Manager Location : Based in South Yorkshire with global coverage. Rotherham, Doncaster, Sheffield, Chesterfield, Barnsley Sector : Metals manufacturing Salary : 60,000- 80,000 plus bonus / commission Hybrid Working : No, office based if not out with customers. M1 / M62 / M18 corridors are ideal locations This is a newly created role, and it is envisaged that the successful candidates will play a large part in determining the direction of the role. The company supports a customer base spread over 50+ countries, and sales / contracts can range from 10,000 to 100,000 +. Customers and prospects are all involved in the metals manufacturing sector. The role : Contacting and visiting all current and lapsed customers to explore scope for more work Contacting and visiting prospects to introduce the company to them Preparing, analysing and delivering annual sales budgets in line with business requirements and strategic growth objectives Developing sales and marketing strategies aligned with company objectives, market and industry trends. Providing insights and recommendations based on sales data and market analysis Sales forecasting and reporting; monitoring sales performance, tracking KPIs, and preparing regular sales forecasts and reports Building and maintaining strong relationships with key clients, research partners and other stakeholders, to understand their needs and anticipate new business opportunities Making regular customer visits, supported where necessary by technical specialists, to identify leads, develop new business proposals and deliver commercially successful projects Product positioning and brand management; working closely with the leadership team, colleagues and external partners to define product positioning, pricing strategies, new service offerings and go-to-market plans. Ensuring brand consistency across all marketing channels Planning and executing sales, business development and marketing campaigns, promotions, and events to increase brand awareness and generate leads Identification and management of effective marketing channels such as digital marketing, advertising, and social media, in addition to in-person activities, to reach target audiences Representing the company and maintaining up to date knowledge of current industry trends by attending conferences, trade shows, workshops and other industry events Contributing to the long-term growth of the business through the identification and delivery of strategic initiatives Setting an example to colleagues by working safely, responsibly and by following company procedures at all times. A proactive member of the business leadership team, working closely with Group Leaders and the Managing Director to actively drive the future success of the business Qualifications & Experience: Educated to degree level in Marketing, Management, Business Administration or similar. Technical qualifications within engineering, manufacturing or similar are also welcome Proven experience in Sales, Business Development etc in an engineering, research or technology based industry Lives in a reasonable commuting distance of South Yorkshire Able to travel throughout the UK and internationally Highly customer focused with experience of building strategic partnerships and/or key account management Proficiency in market research and analysis tools. Proven working experience of sales forecasting and budget preparation. Responsibility for designing and delivering successful marketing campaigns and supporting collateral materials. Excellent communication, negotiation, customer service and interpersonal skills. Creative thinker with a passion for innovation, technology and sustainability Ability to work under pressure. Willingness to embrace change and accept new responsibilities. Key Words : Business Development Manager, Sales Manager, Rotherham, Metals Manufacturing About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
In detail This a new role designed to elevate strategic and operational leadership in Performance and Paid Search at Goodstuff, an award-winning full-funnel agency with excellent strategic invention credentials. Our approach in these areas is data-driven with a high-degree of Automation, and with new AI-enablement that we would like the successful candidate to continue to drive the adoption of and expand into new spaces. Momentum and opportunity have been created from client growth and proprietary product embedded in the agency as part of having joined Stagwell three years ago. Stagwell are a progressive, technology-first network who share our independent values and positioning. We remain uniquely placed, with advanced proprietary technology as well as the freedom to work with the best of the market. The role is client- facing and includes new business pitching as well as the development and roll-out of agency initiatives. Reporting to the Chief Data, Digital and Technology Officer this person will work in collaboration with the leadership of the Digital, Engineering, Analytics, Insight, Client Experience, and Strategy teams as well third-party partners and Stagwell. Leadership Support the agency's vision via identification and development of forward-thinking full-funnel data-driven, and digital performance concepts and their application Be the strategic lead on all Goodstuff paid search business, supporting the wider team and leading opportunities for growth Working with our paid search partners at the platforms and in Stagwell to ensure our clients have access to the best resources available Get involved in the creation of the work leading and supporting the team as the most senior practitioner Work with agency teams to source and create new data, making it available to their work Be a collaborator and connector of cross-functional applications of data Be an active member of the leadership team, improving the way we work and output for all with regards to digital performance and data work across the funnel Be a coach, mentor and motivator to the teams you work with Craft Develop digital performance and data strategies and frameworks for clients and the agency Be the point on our proprietary data and automation platform- develop and run the roadmap of training, adoption and evolution or revolution Point on business intelligence data for clients New business pitching, response development and improved processes around data Roll out new technology in-line with the agency's current roadmap Support a broad set of brand, media, social and business inputs and objectives Support communications, media strategy and planning output of the agency Work with the head of insight to develop customer journey work, and data and audience enrichment Clients Work with clients on their challenges and present solutions Lead senior client (CMO, CEO, Founder, CFO, Head of Digital) relationships with regards to digital performance, data and associated technology Lead and support the teams to develop customer-focused analysis based on client, targeting, business data and CRM Turn client problems into briefs Culture Uphold and champion Goodstuff's values Encourage a culture of learning with regards to digital performance and data Commercials Develop, protect and evolve our commercial models for the mutual benefit of our clients, partners and the agency Work with the agency, our network and third-party companies to harness the best product available in market The requirements A background in, or current leadership of Paid Search for an agency or at a client, together with the associated automation, data and technology solutions Experience of both fast growth and enterprise level paid search and data-driven assignments Deep knowledge of paid search, the platforms and technologies Working knowledge of Google Marketing and Cloud Platform Data-literate with knowledge of data platforms, ideally including SQL New business and business development success Collaboration and leadership skills Client and business case development experience Senior client relationship management Commercial acumen Made of different stuff Goodstuffers are a group of individuals made of different stuff. Collectively we shine in support of our mission: to be the World's most inventive media agency. Our invention is born out of divergent thinking in an inclusive environment which comes together to create something truly original and good. Truly Goodstuff. To support this, we have an Equal Opportunities Policy; except we call ours the Do the Right Thing Policy. It's simple. We believe in fairness. That means, first and foremost, we recruit on merit and ability. We treat each other, fairly, with dignity and respect - we give a shit. We create an inclusive environment in which everyone belongs. When we recruit, promote, train, or reward we do that on the basis of aptitude and ability. We help and encourage everyone at Goodstuff to realise their full potential. Any form of discrimination or harassment, less favourable treatment, or victimisation based on age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation will not be tolerated.
Jul 31, 2025
Full time
In detail This a new role designed to elevate strategic and operational leadership in Performance and Paid Search at Goodstuff, an award-winning full-funnel agency with excellent strategic invention credentials. Our approach in these areas is data-driven with a high-degree of Automation, and with new AI-enablement that we would like the successful candidate to continue to drive the adoption of and expand into new spaces. Momentum and opportunity have been created from client growth and proprietary product embedded in the agency as part of having joined Stagwell three years ago. Stagwell are a progressive, technology-first network who share our independent values and positioning. We remain uniquely placed, with advanced proprietary technology as well as the freedom to work with the best of the market. The role is client- facing and includes new business pitching as well as the development and roll-out of agency initiatives. Reporting to the Chief Data, Digital and Technology Officer this person will work in collaboration with the leadership of the Digital, Engineering, Analytics, Insight, Client Experience, and Strategy teams as well third-party partners and Stagwell. Leadership Support the agency's vision via identification and development of forward-thinking full-funnel data-driven, and digital performance concepts and their application Be the strategic lead on all Goodstuff paid search business, supporting the wider team and leading opportunities for growth Working with our paid search partners at the platforms and in Stagwell to ensure our clients have access to the best resources available Get involved in the creation of the work leading and supporting the team as the most senior practitioner Work with agency teams to source and create new data, making it available to their work Be a collaborator and connector of cross-functional applications of data Be an active member of the leadership team, improving the way we work and output for all with regards to digital performance and data work across the funnel Be a coach, mentor and motivator to the teams you work with Craft Develop digital performance and data strategies and frameworks for clients and the agency Be the point on our proprietary data and automation platform- develop and run the roadmap of training, adoption and evolution or revolution Point on business intelligence data for clients New business pitching, response development and improved processes around data Roll out new technology in-line with the agency's current roadmap Support a broad set of brand, media, social and business inputs and objectives Support communications, media strategy and planning output of the agency Work with the head of insight to develop customer journey work, and data and audience enrichment Clients Work with clients on their challenges and present solutions Lead senior client (CMO, CEO, Founder, CFO, Head of Digital) relationships with regards to digital performance, data and associated technology Lead and support the teams to develop customer-focused analysis based on client, targeting, business data and CRM Turn client problems into briefs Culture Uphold and champion Goodstuff's values Encourage a culture of learning with regards to digital performance and data Commercials Develop, protect and evolve our commercial models for the mutual benefit of our clients, partners and the agency Work with the agency, our network and third-party companies to harness the best product available in market The requirements A background in, or current leadership of Paid Search for an agency or at a client, together with the associated automation, data and technology solutions Experience of both fast growth and enterprise level paid search and data-driven assignments Deep knowledge of paid search, the platforms and technologies Working knowledge of Google Marketing and Cloud Platform Data-literate with knowledge of data platforms, ideally including SQL New business and business development success Collaboration and leadership skills Client and business case development experience Senior client relationship management Commercial acumen Made of different stuff Goodstuffers are a group of individuals made of different stuff. Collectively we shine in support of our mission: to be the World's most inventive media agency. Our invention is born out of divergent thinking in an inclusive environment which comes together to create something truly original and good. Truly Goodstuff. To support this, we have an Equal Opportunities Policy; except we call ours the Do the Right Thing Policy. It's simple. We believe in fairness. That means, first and foremost, we recruit on merit and ability. We treat each other, fairly, with dignity and respect - we give a shit. We create an inclusive environment in which everyone belongs. When we recruit, promote, train, or reward we do that on the basis of aptitude and ability. We help and encourage everyone at Goodstuff to realise their full potential. Any form of discrimination or harassment, less favourable treatment, or victimisation based on age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation will not be tolerated.
Disguise sits at the heart of the most inspiring live and virtual experiences in the world, leading the market in building a software and hardware solution that designs, sequences and controls the most spectacular productions across film and TV, broadcast, live and corporate events. Head of Customer Success Based in: London, UK Why we're here: Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real-time spectacle. We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Disguise's Emmy award-winning ecosystem of software and hardware is revolutionising every sector of the entertainment industry. With visual experience software, seamless end-to-end workflows, proven premium hardware and a Cloud suite of applications for global collaboration, we empower the biggest real-time, 3D productions around. Disguise services offer a 24/7 global support system to meet any customer need ranging from essential technical service and online learning all the way to end-to-end creative and technical services from our creative and build team. Working with Disney, Snapchat, Netflix, ESPN, U2 at the Sphere, the Burj Khalifa, U2 and Beyonce, Disguise is the number one partner delivering the next dimension of entertainment. The Role: The Head of Customer Success is a customer evangelist, ensuring that Disguise maintains a customer-centric focus across all business functions. They report to the Vice President of Customer Engagement and is also a member of Disguise's Customer Excellence global leadership team. Our vision is that Disguise will become synonymous with amazing customer care and that we are constantly and consistently driving value for customers. The Head of Customer Success will manage the team of Customer Success Managers globally, to help us to achieve this vision. They will manage the team in a way that combines the customers' goals with Disguise's business objectives, creating more value for the organisation whilst fostering loyalty and advocacy amongst customers. They are responsible for ensuring that the voice of our customers is represented internally and that Disguise is equally well represented externally. The Head of Customer Success will be focused on understanding customer needs, managing escalations when Disguise is not meeting these needs and constantly striving for improved standards across the team and company. They must be confident in all types of clients, from high-profile Tier 1 brands to influential end-users and freelancers. They will follow Disguise's processes, and address issues both internally and externally to ensure customer success, satisfaction, advocacy, and repeat business. The successful candidate will be a confident self-starter with a customer-centric attitude, strong leadership abilities, and excellent communication skills. They will have experience working in the Entertainment sector to ensure credibility with our important influencer community. They will be a key figurehead for Disguise with our customers, with a particular emphasis and hands-on approach with the influencer community, to ensure that Disguise achieves, if not exceeds our customer expectations. They display calmness under pressure and have a solutions-oriented approach to working with customers, influencers and partners. Additionally, they will collaborate with Marketing, Training, and other internal stakeholders to help to build and activate tools and platforms aimed at engaging the customer community. This may include oversight of a Community Manager to help facilitate and moderate customer conversations and engagement across Disguise digital platforms. Key activities and responsibilities include: Managing a team of Customer Success Managers, globally. Oversight of all Customer Community related activities and initiatives, including grassroots events, roundtable discussions and beta product testing forums. Focusing themselves and their team on adding meaningful value with every customer engagement; delivering and communicating ROI throughout the customer lifecycle. Delivering an outstanding customer onboarding experience to create immediate customer stickiness. Managing a holistic view of our customer relationships across various qualitative and quantitative Disguise data sources Drives the strategy around Signature Customer accounts ensuring we are growing and retaining our key relationships. Is responsible for the broader influencer community, with an emphasis on live events, ensuring they remain engaged and enthusiastic about Disguise. Oversight of the Community engagement tools, including playing a lead role in developing a new digital community platform and helping manage the team responsible for optimising its' value. Ensures the effective use of account reviews and/or quarterly business reviews for both internal and external benefit. Increases Disguise product and services adoption, customer loyalty and retention, and customer satisfaction while actively setting and contributing to churn reduction tactics. Works collaboratively across Disguise divisions (e.g. Product, Engineering, Support, Solutions and Services) to translate customer feedback, needs and industry trends into actionable ideas for Disguise to improve our business strategies, product roadmaps and service offerings. Supports marketing in developing relevant marketing collateral and customer case studies Helps develop the longer-term strategy and annual operating plans for the Customer Excellence team, ensuring its alignment with the broader corporate vision Track Customer Success team performance against determined metrics, analyzing data to identify trends and areas for improvement. Cultivate a high performance team culture, while also encouraging ongoing team member upskilling, cross-skilling and continuous personal improvement 8+ years of experience in the Entertainment, Live Events, Immersive Experience, Broadcast, or related industries, in functions such as customer success, customer support, operations or related fields Comfortable being hands on with customers and/or team members as required to ensure a high standard of experience. Experience in working with complex, multi-divisional, multi-geographical customers. Flexibility is critical due to the company's round-the-clock operations. Impressive executive presence and communication abilities. Excellent presentation and conflict resolution skills. Skilled in client interactions, with the ability to guide clients toward Disguise recommendations. Ability to create structure in ambiguous situations and design effective processes. Experience working with cross-functional teams (e.g. Product, Marketing, Training, Support, Solutions & Services). Exceptional time management, organisational, and analytical skills. Able to work quickly, meticulously, and reliably to manage creative projects to successful completion, on time and within budget. A collaborative team player who can work independently and take initiative. Able to align teams and team members around common goals. Willingness and ability to travel to international destinations. About Disguise Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real-time spectacle. We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering the next dimension of entertainment. Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves, and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create everywhere. Our values Honest. We are real with ourselves and our clients and share our ideas with openness and transparency. Evolutionary. We innovate using our user's ever-changing needs so our technology remains ahead-of-the-game. Fearless. We take the best path, not the easiest, and innovate where it's right, not where it's simplest. Resilience. We don't give up until we find the right solution, even if it means going outside our remit. Belong. We create an environment where everyone feels like they belong and is empowered to do their best work. We have a suite of globally relevant competitive benefits packages as we want to make sure we retain the best talent out there. Our benefits for every perm hire, globally include: Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory Hybrid working between home and our offices (dependent on role and location) Mental health and wellbeing support - subscription to the Calm app, mental health first-aid buddies, employee assistance programmes . click apply for full job details
Jul 31, 2025
Full time
Disguise sits at the heart of the most inspiring live and virtual experiences in the world, leading the market in building a software and hardware solution that designs, sequences and controls the most spectacular productions across film and TV, broadcast, live and corporate events. Head of Customer Success Based in: London, UK Why we're here: Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real-time spectacle. We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Disguise's Emmy award-winning ecosystem of software and hardware is revolutionising every sector of the entertainment industry. With visual experience software, seamless end-to-end workflows, proven premium hardware and a Cloud suite of applications for global collaboration, we empower the biggest real-time, 3D productions around. Disguise services offer a 24/7 global support system to meet any customer need ranging from essential technical service and online learning all the way to end-to-end creative and technical services from our creative and build team. Working with Disney, Snapchat, Netflix, ESPN, U2 at the Sphere, the Burj Khalifa, U2 and Beyonce, Disguise is the number one partner delivering the next dimension of entertainment. The Role: The Head of Customer Success is a customer evangelist, ensuring that Disguise maintains a customer-centric focus across all business functions. They report to the Vice President of Customer Engagement and is also a member of Disguise's Customer Excellence global leadership team. Our vision is that Disguise will become synonymous with amazing customer care and that we are constantly and consistently driving value for customers. The Head of Customer Success will manage the team of Customer Success Managers globally, to help us to achieve this vision. They will manage the team in a way that combines the customers' goals with Disguise's business objectives, creating more value for the organisation whilst fostering loyalty and advocacy amongst customers. They are responsible for ensuring that the voice of our customers is represented internally and that Disguise is equally well represented externally. The Head of Customer Success will be focused on understanding customer needs, managing escalations when Disguise is not meeting these needs and constantly striving for improved standards across the team and company. They must be confident in all types of clients, from high-profile Tier 1 brands to influential end-users and freelancers. They will follow Disguise's processes, and address issues both internally and externally to ensure customer success, satisfaction, advocacy, and repeat business. The successful candidate will be a confident self-starter with a customer-centric attitude, strong leadership abilities, and excellent communication skills. They will have experience working in the Entertainment sector to ensure credibility with our important influencer community. They will be a key figurehead for Disguise with our customers, with a particular emphasis and hands-on approach with the influencer community, to ensure that Disguise achieves, if not exceeds our customer expectations. They display calmness under pressure and have a solutions-oriented approach to working with customers, influencers and partners. Additionally, they will collaborate with Marketing, Training, and other internal stakeholders to help to build and activate tools and platforms aimed at engaging the customer community. This may include oversight of a Community Manager to help facilitate and moderate customer conversations and engagement across Disguise digital platforms. Key activities and responsibilities include: Managing a team of Customer Success Managers, globally. Oversight of all Customer Community related activities and initiatives, including grassroots events, roundtable discussions and beta product testing forums. Focusing themselves and their team on adding meaningful value with every customer engagement; delivering and communicating ROI throughout the customer lifecycle. Delivering an outstanding customer onboarding experience to create immediate customer stickiness. Managing a holistic view of our customer relationships across various qualitative and quantitative Disguise data sources Drives the strategy around Signature Customer accounts ensuring we are growing and retaining our key relationships. Is responsible for the broader influencer community, with an emphasis on live events, ensuring they remain engaged and enthusiastic about Disguise. Oversight of the Community engagement tools, including playing a lead role in developing a new digital community platform and helping manage the team responsible for optimising its' value. Ensures the effective use of account reviews and/or quarterly business reviews for both internal and external benefit. Increases Disguise product and services adoption, customer loyalty and retention, and customer satisfaction while actively setting and contributing to churn reduction tactics. Works collaboratively across Disguise divisions (e.g. Product, Engineering, Support, Solutions and Services) to translate customer feedback, needs and industry trends into actionable ideas for Disguise to improve our business strategies, product roadmaps and service offerings. Supports marketing in developing relevant marketing collateral and customer case studies Helps develop the longer-term strategy and annual operating plans for the Customer Excellence team, ensuring its alignment with the broader corporate vision Track Customer Success team performance against determined metrics, analyzing data to identify trends and areas for improvement. Cultivate a high performance team culture, while also encouraging ongoing team member upskilling, cross-skilling and continuous personal improvement 8+ years of experience in the Entertainment, Live Events, Immersive Experience, Broadcast, or related industries, in functions such as customer success, customer support, operations or related fields Comfortable being hands on with customers and/or team members as required to ensure a high standard of experience. Experience in working with complex, multi-divisional, multi-geographical customers. Flexibility is critical due to the company's round-the-clock operations. Impressive executive presence and communication abilities. Excellent presentation and conflict resolution skills. Skilled in client interactions, with the ability to guide clients toward Disguise recommendations. Ability to create structure in ambiguous situations and design effective processes. Experience working with cross-functional teams (e.g. Product, Marketing, Training, Support, Solutions & Services). Exceptional time management, organisational, and analytical skills. Able to work quickly, meticulously, and reliably to manage creative projects to successful completion, on time and within budget. A collaborative team player who can work independently and take initiative. Able to align teams and team members around common goals. Willingness and ability to travel to international destinations. About Disguise Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real-time spectacle. We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering the next dimension of entertainment. Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves, and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create everywhere. Our values Honest. We are real with ourselves and our clients and share our ideas with openness and transparency. Evolutionary. We innovate using our user's ever-changing needs so our technology remains ahead-of-the-game. Fearless. We take the best path, not the easiest, and innovate where it's right, not where it's simplest. Resilience. We don't give up until we find the right solution, even if it means going outside our remit. Belong. We create an environment where everyone feels like they belong and is empowered to do their best work. We have a suite of globally relevant competitive benefits packages as we want to make sure we retain the best talent out there. Our benefits for every perm hire, globally include: Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory Hybrid working between home and our offices (dependent on role and location) Mental health and wellbeing support - subscription to the Calm app, mental health first-aid buddies, employee assistance programmes . click apply for full job details
Head of Client Reporting (Technical Data Lead) at Independent Retail Media Agency Ready to lead the charge in transforming data reporting into actionable insights for top-tier brands? The Company Performance-driven media agency transforming data into business intelligence. One of the largest independent digital agencies in the world. Experts across Retail Media, CPG, eCommerce, Paid Media, and Streaming/CTV. Impressive roster of Fortune 100 customers. Proprietary Marketing Intelligence Technology. 1000+ employees with global offices. The Role Strategic partner and technical expert guiding clients through robust reporting and analytics solutions. Lead client discovery sessions to shape reporting and analytics strategies. Own the data requirements and implementation roadmap from start to finish. Help internal and external teams maximize the use of analytics tools and insights. Work with cross-functional experts across media, data engineering, and client services. Be part of a collaborative, forward-thinking culture that values innovation. Tackle exciting data challenges in the ever-evolving martech and adtech space. Desired Skills and Experience Tech-savvy problem solver with strong communication skills and a passion for client success. Strong knowledge of AdTech datasets and reporting capabilities across key channels such as Google Ads, Bing Ads, Facebook Ads, Pinterest, Amazon Ads, Amazon DSP, and The Trade Desk. Experience with advanced marketing analytics for Marketing Mix Modelling, Forecasting, and Predictive Analysis. Experience with data transformation and parsing using SQL queries, Python, or R. Experience with cloud data warehouses (e.g., Snowflake, BigQuery), visualization tools (e.g., Tableau, Looker), and web analytics platforms. If you believe you have the relevant experience, please reply to this advert or email your CV to Not right? Have a look at some of our other roles Grey Matter specializes in intelligent recruitment for the digital, technology, marketing, and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers, and agencies to find talent in London, across the UK, and internationally. Our Advertising Technology Team is experts in the digital advertising industry, working with ad tech vendors, media agencies, and publishers on vacancies across programmatic, paid social, PPC, CRM, and data analytics. The key roles we hire for include ad operations, account managers, technical account managers, traders, and analytics. Our portfolio covers mid-senior and executive-level roles.
Jul 31, 2025
Full time
Head of Client Reporting (Technical Data Lead) at Independent Retail Media Agency Ready to lead the charge in transforming data reporting into actionable insights for top-tier brands? The Company Performance-driven media agency transforming data into business intelligence. One of the largest independent digital agencies in the world. Experts across Retail Media, CPG, eCommerce, Paid Media, and Streaming/CTV. Impressive roster of Fortune 100 customers. Proprietary Marketing Intelligence Technology. 1000+ employees with global offices. The Role Strategic partner and technical expert guiding clients through robust reporting and analytics solutions. Lead client discovery sessions to shape reporting and analytics strategies. Own the data requirements and implementation roadmap from start to finish. Help internal and external teams maximize the use of analytics tools and insights. Work with cross-functional experts across media, data engineering, and client services. Be part of a collaborative, forward-thinking culture that values innovation. Tackle exciting data challenges in the ever-evolving martech and adtech space. Desired Skills and Experience Tech-savvy problem solver with strong communication skills and a passion for client success. Strong knowledge of AdTech datasets and reporting capabilities across key channels such as Google Ads, Bing Ads, Facebook Ads, Pinterest, Amazon Ads, Amazon DSP, and The Trade Desk. Experience with advanced marketing analytics for Marketing Mix Modelling, Forecasting, and Predictive Analysis. Experience with data transformation and parsing using SQL queries, Python, or R. Experience with cloud data warehouses (e.g., Snowflake, BigQuery), visualization tools (e.g., Tableau, Looker), and web analytics platforms. If you believe you have the relevant experience, please reply to this advert or email your CV to Not right? Have a look at some of our other roles Grey Matter specializes in intelligent recruitment for the digital, technology, marketing, and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers, and agencies to find talent in London, across the UK, and internationally. Our Advertising Technology Team is experts in the digital advertising industry, working with ad tech vendors, media agencies, and publishers on vacancies across programmatic, paid social, PPC, CRM, and data analytics. The key roles we hire for include ad operations, account managers, technical account managers, traders, and analytics. Our portfolio covers mid-senior and executive-level roles.
Business: emap Brand : Ground Engineering Base Location: Fleet Street, City of London Employment Type: Full-time, Permanent/Hybrid Salary: Competitive DOE + Bonus Are you an experienced senior journalist and/or aspiring editor who is intrigued by the built environment and infrastructure? Do you have an interest in major infrastructure projects in the UK (HS2, Sizewell C, and Lower Thames Crossing) and internationally (Dubai Metro, Hong Kong rail link)? Do you want the articles you write or edit to influence people who deliver the complex, technical ground engineering for this essential infrastructure and support them in undertaking that task, while also moving towards carbon net zero? Are you an engineering with great communications skills, you would like to put to great use writing and talking about the industry? Ground Engineering and geplus.co.uk is the leading name in the ground engineering sector with a 50 year history of providing compelling, insightful and technically grounded news and features. It is the official magazine of the British Geotechnical Association. Ground Engineering is looking for an editor to develop, shape and drive its content - both online and in print - and its events programme. The role would suit an editor of a small team or a highly experienced deputy/news/ features editor looking to make the step up to editor. It's a fascinating time to join the brand, as we think about the opportunities and changes the AI era will bring. emap is ambitious about the use of AI to help deliver content and to improve our customer's experience of our content. With ASK Ground Engineering, GE was one of the first brands in the UK to launch large language model search on its website. Ground Engineering already uses AI to assist with the breadth and depth of its coverage. By the autumn Ground Engineering will have launched AI powered personalisation on the website. GE believes in the importance of providing its customers with exceptional content and an exceptional experience and continues to invest in doing so. Key responsibilities Manage and coach the news editor to ensure they produce content of the highest quality Define a content strategy that meets the objectives of the British Geotechnical Association and the brand, and develop editorial skills that help to deliver it Work very closely with BGA to ensure the magazine and website meet the needs of BGA members. The editor will attend editorial advisory meetings with the BGA. Ensure content meets the audience's needs at all times online, in print and at events, as well as on social media Represent the brand at the highest level with senior contacts in the industry, associations and government Chair and host events, in person and online, as well as represent the title at events hosted by external bodies Recommend how existing content and products can be improved or extended Identify new reader/user groups and deliver content and products to meet their needs Manage the editorial permanent staff and freelance budget and outline investment cases for growth where you identify opportunities Work with the audience team on strategy across all reader/user groups, current and potential Be responsible for exceptional delivery of commercial content across all formats including webinars, podcasts, roundtables, surveys, reports and supplements Support, guide and develop all events, ensuring content is aligned with the event strategy Strong writing ability, with the ability to articulate the priorities of the industry, for instance through leader columns and briefings Have a good understanding of what role AI can play in producing content and how to respond to changing customer needs arising from the use of AI Skills and Experience First-class journalism - high level of experience producing quality content for a senior professional audience Content planning Content strategy Use of digital analytics to understand audience behaviour and inform content strategy People management - demonstrable ability to lead and develop a team Budget setting and management Event chairing and public speaking Skilled at building and maintaining high-level contacts Commercial understanding and a proven willingness to work with a range of commercial and event teams to deliver outstanding outcomes for our commercial partners The ability to tackle multiple tasks simultaneously Experience of construction, engineering or technology would be beneficial. Technical knowledge is particularly desirable Core Competencies Deep knowledge of the content creation, editing and production process - print and online Comfortable with the demands of digital-first publications Proven ability to manage others, delegate work and provide guidance in a constructive way Understanding of the laws on libel and ability to manage and reduce risk Organised, able to plan ahead and to prioritise competing tasks Budget setting, management and optimisation What we offer Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology . We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives. To support our employees' career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy . Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. 25 days of annual leave, with the option to buy or sell additional days One additional day of leave per year- Celebration Day Health plan Life assurance Private virtual GP access Seasonal flu jabs available at the office Continuous learning & development opportunities In-house Excellence Awards and other innovation projects Cycle-to-work scheme Discounted gym memberships Retail discount vouchers Rail season ticket loans Pension scheme One paid volunteer day per year Annual Summer & Winter Celebrations Work from home during August Income protection and more Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please apply with your CV, covering letter, and examples of published work. Please email this directly to Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.
Jul 30, 2025
Full time
Business: emap Brand : Ground Engineering Base Location: Fleet Street, City of London Employment Type: Full-time, Permanent/Hybrid Salary: Competitive DOE + Bonus Are you an experienced senior journalist and/or aspiring editor who is intrigued by the built environment and infrastructure? Do you have an interest in major infrastructure projects in the UK (HS2, Sizewell C, and Lower Thames Crossing) and internationally (Dubai Metro, Hong Kong rail link)? Do you want the articles you write or edit to influence people who deliver the complex, technical ground engineering for this essential infrastructure and support them in undertaking that task, while also moving towards carbon net zero? Are you an engineering with great communications skills, you would like to put to great use writing and talking about the industry? Ground Engineering and geplus.co.uk is the leading name in the ground engineering sector with a 50 year history of providing compelling, insightful and technically grounded news and features. It is the official magazine of the British Geotechnical Association. Ground Engineering is looking for an editor to develop, shape and drive its content - both online and in print - and its events programme. The role would suit an editor of a small team or a highly experienced deputy/news/ features editor looking to make the step up to editor. It's a fascinating time to join the brand, as we think about the opportunities and changes the AI era will bring. emap is ambitious about the use of AI to help deliver content and to improve our customer's experience of our content. With ASK Ground Engineering, GE was one of the first brands in the UK to launch large language model search on its website. Ground Engineering already uses AI to assist with the breadth and depth of its coverage. By the autumn Ground Engineering will have launched AI powered personalisation on the website. GE believes in the importance of providing its customers with exceptional content and an exceptional experience and continues to invest in doing so. Key responsibilities Manage and coach the news editor to ensure they produce content of the highest quality Define a content strategy that meets the objectives of the British Geotechnical Association and the brand, and develop editorial skills that help to deliver it Work very closely with BGA to ensure the magazine and website meet the needs of BGA members. The editor will attend editorial advisory meetings with the BGA. Ensure content meets the audience's needs at all times online, in print and at events, as well as on social media Represent the brand at the highest level with senior contacts in the industry, associations and government Chair and host events, in person and online, as well as represent the title at events hosted by external bodies Recommend how existing content and products can be improved or extended Identify new reader/user groups and deliver content and products to meet their needs Manage the editorial permanent staff and freelance budget and outline investment cases for growth where you identify opportunities Work with the audience team on strategy across all reader/user groups, current and potential Be responsible for exceptional delivery of commercial content across all formats including webinars, podcasts, roundtables, surveys, reports and supplements Support, guide and develop all events, ensuring content is aligned with the event strategy Strong writing ability, with the ability to articulate the priorities of the industry, for instance through leader columns and briefings Have a good understanding of what role AI can play in producing content and how to respond to changing customer needs arising from the use of AI Skills and Experience First-class journalism - high level of experience producing quality content for a senior professional audience Content planning Content strategy Use of digital analytics to understand audience behaviour and inform content strategy People management - demonstrable ability to lead and develop a team Budget setting and management Event chairing and public speaking Skilled at building and maintaining high-level contacts Commercial understanding and a proven willingness to work with a range of commercial and event teams to deliver outstanding outcomes for our commercial partners The ability to tackle multiple tasks simultaneously Experience of construction, engineering or technology would be beneficial. Technical knowledge is particularly desirable Core Competencies Deep knowledge of the content creation, editing and production process - print and online Comfortable with the demands of digital-first publications Proven ability to manage others, delegate work and provide guidance in a constructive way Understanding of the laws on libel and ability to manage and reduce risk Organised, able to plan ahead and to prioritise competing tasks Budget setting, management and optimisation What we offer Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology . We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives. To support our employees' career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy . Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. 25 days of annual leave, with the option to buy or sell additional days One additional day of leave per year- Celebration Day Health plan Life assurance Private virtual GP access Seasonal flu jabs available at the office Continuous learning & development opportunities In-house Excellence Awards and other innovation projects Cycle-to-work scheme Discounted gym memberships Retail discount vouchers Rail season ticket loans Pension scheme One paid volunteer day per year Annual Summer & Winter Celebrations Work from home during August Income protection and more Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please apply with your CV, covering letter, and examples of published work. Please email this directly to Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.
Press Tab to Move to Skip to Content Link JOB BAND: D CONTRACT TYPE: Fixed-term Contract (12 months) DEPARTMENT: BBC CCOG Audiences Data LOCATION: London Broadcasting House or Salford Dock House - Hybrid (2 days a week in the office on average). PROPOSED SALARY RANGE: £59,733 - £69,733 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage. PURPOSE OF THE ROLE Fancy working on one of the largest media datasets in the world, using a wide range of data sources and techniques? The BBC is a major stakeholder for industry leading audience measurement systems. Additionally, our world-class online products (iPlayer, News, Sport, Sounds, and more) reach millions of audience members every week, and create upwards of 1 billion rows of data per day. As a data scientist, you'll create innovative models based on these datasets and help to answer questions about audience behaviour and shape the future of the BBC. WHY JOIN THE TEAM Working in a team of around 15 Data Scientists, you will be involved in a wide variety of data and machine learning projects. You will be part of a wider team of highly skilled data professionals and engineers and interact regularly with researchers to contribute to high impact projects. You'll have the opportunity to get involved with the wider data science community and further develop your skills, through dedicated learning & development time. YOUR KEY RESPONSIBILITIES AND IMPACT Select the appropriate statistical and algorithmic approach to solve a given problem, including ad-hoc simple models, proof of concepts as well as long term complex productionised models Combine data from a variety of sources, from digital activity to panel data, using SQL to interact with our Cloud databases Use our in-house data and machine learning platform, programming in R or Python Interact with stakeholders from a wide range of BBC departments, present data and modelling insights, and incorporate their feedback Keep up to date with latest development in machine learning and generative AI, promoting innovation, best practices and standards across data science work within the team YOUR SKILLS AND EXPERIENCE ESSENTIAL CRITERIA: A degree in mathematics, statistics, computer science, econometrics, data science or related field, or equivalent work experience A hands-on approach to problem solving, from understanding the impact down to mathematical details Experience interacting with stakeholders and translating business problems into practical technical solutions, choosing the appropriate model or algorithm Good programming skills with R or Python Good working knowledge of SQL and experience querying large datasets DESIRED BUT NOT REQUIRED: Experience in a commercial data role, ideally within an agency, consultancy or similarly varied role Experience working with audiences activity or related online/panel data, in a research, marketing, strategy or product environment Experience building machine learning models to scale and deploying them into production Experience working with large language models If you can bring some of these skills and experience, along with transferable strengths, we'd love to hear from you and encourage you to apply. Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. Information at a Glance This is your BBC At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain. Find out more about the BBC Life at BBC Here you will benefit from: • Fair pay and flexible benefits including a competitive salary package, a flexible 35-hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pensionscheme and discounted dental, health care and gym. • Excellent career and professional development. • Support in your working life, including flexible working which you can discuss with us at any point during the application, selection or offer. • A values-based organisation where the way we do things is important as what we do. Benefits may vary if you are joining on an FTC basis. Learn more about life at the BBC and our values in our candidate pack. Candidate pack You belong We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential. We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. Find out more about diversity, inclusion and belonging in our strategy below. Diversity, inclusion & belonging strategy Disability confident We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we'd be happy to discuss: BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: , registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.
Jul 30, 2025
Full time
Press Tab to Move to Skip to Content Link JOB BAND: D CONTRACT TYPE: Fixed-term Contract (12 months) DEPARTMENT: BBC CCOG Audiences Data LOCATION: London Broadcasting House or Salford Dock House - Hybrid (2 days a week in the office on average). PROPOSED SALARY RANGE: £59,733 - £69,733 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage. PURPOSE OF THE ROLE Fancy working on one of the largest media datasets in the world, using a wide range of data sources and techniques? The BBC is a major stakeholder for industry leading audience measurement systems. Additionally, our world-class online products (iPlayer, News, Sport, Sounds, and more) reach millions of audience members every week, and create upwards of 1 billion rows of data per day. As a data scientist, you'll create innovative models based on these datasets and help to answer questions about audience behaviour and shape the future of the BBC. WHY JOIN THE TEAM Working in a team of around 15 Data Scientists, you will be involved in a wide variety of data and machine learning projects. You will be part of a wider team of highly skilled data professionals and engineers and interact regularly with researchers to contribute to high impact projects. You'll have the opportunity to get involved with the wider data science community and further develop your skills, through dedicated learning & development time. YOUR KEY RESPONSIBILITIES AND IMPACT Select the appropriate statistical and algorithmic approach to solve a given problem, including ad-hoc simple models, proof of concepts as well as long term complex productionised models Combine data from a variety of sources, from digital activity to panel data, using SQL to interact with our Cloud databases Use our in-house data and machine learning platform, programming in R or Python Interact with stakeholders from a wide range of BBC departments, present data and modelling insights, and incorporate their feedback Keep up to date with latest development in machine learning and generative AI, promoting innovation, best practices and standards across data science work within the team YOUR SKILLS AND EXPERIENCE ESSENTIAL CRITERIA: A degree in mathematics, statistics, computer science, econometrics, data science or related field, or equivalent work experience A hands-on approach to problem solving, from understanding the impact down to mathematical details Experience interacting with stakeholders and translating business problems into practical technical solutions, choosing the appropriate model or algorithm Good programming skills with R or Python Good working knowledge of SQL and experience querying large datasets DESIRED BUT NOT REQUIRED: Experience in a commercial data role, ideally within an agency, consultancy or similarly varied role Experience working with audiences activity or related online/panel data, in a research, marketing, strategy or product environment Experience building machine learning models to scale and deploying them into production Experience working with large language models If you can bring some of these skills and experience, along with transferable strengths, we'd love to hear from you and encourage you to apply. Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. Information at a Glance This is your BBC At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain. Find out more about the BBC Life at BBC Here you will benefit from: • Fair pay and flexible benefits including a competitive salary package, a flexible 35-hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pensionscheme and discounted dental, health care and gym. • Excellent career and professional development. • Support in your working life, including flexible working which you can discuss with us at any point during the application, selection or offer. • A values-based organisation where the way we do things is important as what we do. Benefits may vary if you are joining on an FTC basis. Learn more about life at the BBC and our values in our candidate pack. Candidate pack You belong We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential. We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. Find out more about diversity, inclusion and belonging in our strategy below. Diversity, inclusion & belonging strategy Disability confident We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we'd be happy to discuss: BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: , registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.