Senior Infrastructure Operations Engineer Contract Type: Permanent Location: London or Newcastle Salary: London c£70,000 or Newcastle c£61,000 plus civil service employer pension contribution of 28%. A higher base salary may be available for exceptional applicants. A minimum of 2 days a week based in the office is expected. About the NAO The National Audit Office (NAO) is the UK's main public sector audit body. Independent of government, we have responsibility for auditing the accounts of various public sector bodies, examining the propriety of government spending, assessing risks to financial control and accountability, and reviewing the economy, efficiency and effectiveness of programmes, projects and activities. We report directly to Parliament, through the Committee of Public Accounts of the House of Commons which uses our reports as the basis of its own investigations. We employ around 1,000 staff, most of whom are qualified accountants, trainees or technicians. They work in either of our two service lines, financial audit or value for money (VFM) audit or within the corporate enabling group. Main purpose of the role NAO Digital Services (DS) Operations have an opportunity for a Senior Infrastructure Operations Engineer (SIOE) to join the in-house technical team. The SIOE plays a pivotal role in ensuring the stability, performance, and continuous improvement of the organisation's IT operations. This position is responsible for the management and optimisation of the hybrid cloud infrastructure which supports business-critical services. Who are the team? The Infrastructure Operations team is part of the National Audit Offices Digital Services. The primary mission of the team is maintaining the NAO's digital estate. Ensuring the operational availability, accessibility, capacity, security, and continuous improvement of the technologies, infrastructure, systems and services across the digital estate Relationships: Reporting to: Head of Digital Operations Relationships: Lead Infrastructure Operations Engineer Internal: Digital Services External: Multiple third-party support vendors. HOW TO APPLY Please apply with an up-to-date cv and a covering letter outlining your suitability for the role against essential criteria below: Deliver High Performance: Be bold in delivering and driving through improvements and innovative solutions. Develop and Apply Knowledge: Using your technical knowledge and troubleshooting skills to resolve technical problems, create update and maintain processes and documentation that can be shared with others. Ownership and Initiative: Take responsibility for issues until resolved or reassigned appropriately. Coaching and Mentoring: Supporting colleagues through guidance and knowledge share. User Focus: Engage with stakeholders to understand user needs and translate them into operational outcomes. Selection Process 1. Application: Candidates are required to submit their CV and covering letter on the essential criteria above by 23:59pm Sunday 24 August 2025. 2. Screening: An initial screening will be conducted to check the eligibility of candidates & based on the role. Only candidates who meet these criteria will proceed to the next stage. 3. Assessment: Were looking to hold two assessments- Phone interviews and Final interviews. Phone Interviews are to be held around the 1st September 2025 with final interview to held week commencing 8th September 2025. 4. Interview: Candidates who pass the screening and Phone assessment stages will be invited for an interview. The interview will assess various competencies and skills relevant to the role. 5. Decision: The final decision-making process will involve a moderation and review panel. The final expect around the 12th September 2025. Equal opportunities and diversity Disability and Reasonable Adjustments Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application. Under this scheme we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role. You should also let our HR team know if you wish us to consider any Reasonable Adjustments at any stage of the process (HR Service Desk ( ). Applicants will not be discriminated against on the grounds of any protected characteristic or any other extraneous factor. Nationality Requirement: UK Nationals Nationals of Commonwealth countries who have the right to work in the UK Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please note, we are not able to sponsor work visas or accept temporary visas as we are looking to hire on a permanent basis. Please contact the HR Service desk ( ) should you have any questions on your nationality eligibility. Responsibilities: Main responsibilities of this role: Design, implementation and administration of hybrid cloud services, including but not limited to, IaaS resources, data connectivity, data backup and restore, print, telecoms, and building management services. Monitor system performance and availability, proactively identifying and resolving issues to maintain high service levels. Collaborate with security and compliance teams to implement and maintain governance policies across the hybrid cloud estate. Implement and maintain endpoint security features. Provide technical leadership in incident and problem management, including root cause analysis and resolution planning. Support project delivery by contributing to solution design, implementation, and documentation. Manage a network of external technical vendors, set requirements, agree schedules and provide assurance that works issued to vendors is completed to expectation. Service Delivery: Manage and maintain Microsoft 365 and wider Microsoft cloud services including Exchange Online, Teams, Telephony, OneDrive, Intune, and Azure AD. Contribute to Tier 3 support provision for M365-related incidents and service requests. Manage and maintain resource groups within public cloud infrastructure. Manage and maintain local 'On-prem' infrastructure (server and network). Monitor system health, usage, and security compliance. Administer and support Microsoft Teams Rooms (MTR) devices, including deployment, configuration, and troubleshooting of hardware and software components. Co-ordinate maintenance and change activities with third party vendors and provide assurance that work is completed to expected levels. Administer and manage the organisations externally facing email system. Assume lead role with incident management, diagnose and prioritise incidents, investigate root cause and implement resolutions. Assume lead role with problem management, investigate patterns and trends and implement preventative measures. Collaborate with service delivery leads to ensure uptime of digital assets. Modern Workplace Enablement: Drive adoption of M365 tools and features to enhance collaboration and productivity. Support digital transformation initiatives aligned with business goals. Develop and maintain documentation, user guides, and training materials. Security & Compliance: Implement and enforce security policies. Ensure compliance with internal data governance standards. Manage identity and access controls, MFA, and device compliance. Collaborate with support partners on the remediation of security vulnerabilities, across datacentre, EUC, IaaS space and data network. Design, implementation and administration of security features, including but not limited to: End Points, PKI, SCEP, NDES, FIDO, MFA, SSO and Biometric authentication. Optimization and Testing: Identify opportunities and implement solutions to streamline operations and reduce manual effort. Testing: Define test conditions, identify risks and report on test activities and outcomes. Project and Continuous Improvement: Provide project support for continuous improvement of line-of-business services and supporting infrastructure. Implementation of new services. Collaborate with cross-functional teams including InfoSec, HR, and Digital Operations. Assume lead responsibilities with the design and implementation of digital services. Working Environment & Requirements: You'll work on an agreed support rota to ensure coverage from 08:00 - 18:00, with core hours of 09:00 - 17:00, Monday to Friday, on-site in Victoria, London. Occasional attendance will be required at our Newcastle office with expenses paid for travel and accommodation. Due to the nature of the role, occasional (paid) weekend work as required, and Time-Off-In-Lieu offered for out-of-hours work during Mon-Fri. Skills required: Skills & Experience required: The successful candidate will demonstrate expert-level proficiency in the design, implementation, and management of Microsoft Azure and Microsoft 365 environments . click apply for full job details
Aug 07, 2025
Full time
Senior Infrastructure Operations Engineer Contract Type: Permanent Location: London or Newcastle Salary: London c£70,000 or Newcastle c£61,000 plus civil service employer pension contribution of 28%. A higher base salary may be available for exceptional applicants. A minimum of 2 days a week based in the office is expected. About the NAO The National Audit Office (NAO) is the UK's main public sector audit body. Independent of government, we have responsibility for auditing the accounts of various public sector bodies, examining the propriety of government spending, assessing risks to financial control and accountability, and reviewing the economy, efficiency and effectiveness of programmes, projects and activities. We report directly to Parliament, through the Committee of Public Accounts of the House of Commons which uses our reports as the basis of its own investigations. We employ around 1,000 staff, most of whom are qualified accountants, trainees or technicians. They work in either of our two service lines, financial audit or value for money (VFM) audit or within the corporate enabling group. Main purpose of the role NAO Digital Services (DS) Operations have an opportunity for a Senior Infrastructure Operations Engineer (SIOE) to join the in-house technical team. The SIOE plays a pivotal role in ensuring the stability, performance, and continuous improvement of the organisation's IT operations. This position is responsible for the management and optimisation of the hybrid cloud infrastructure which supports business-critical services. Who are the team? The Infrastructure Operations team is part of the National Audit Offices Digital Services. The primary mission of the team is maintaining the NAO's digital estate. Ensuring the operational availability, accessibility, capacity, security, and continuous improvement of the technologies, infrastructure, systems and services across the digital estate Relationships: Reporting to: Head of Digital Operations Relationships: Lead Infrastructure Operations Engineer Internal: Digital Services External: Multiple third-party support vendors. HOW TO APPLY Please apply with an up-to-date cv and a covering letter outlining your suitability for the role against essential criteria below: Deliver High Performance: Be bold in delivering and driving through improvements and innovative solutions. Develop and Apply Knowledge: Using your technical knowledge and troubleshooting skills to resolve technical problems, create update and maintain processes and documentation that can be shared with others. Ownership and Initiative: Take responsibility for issues until resolved or reassigned appropriately. Coaching and Mentoring: Supporting colleagues through guidance and knowledge share. User Focus: Engage with stakeholders to understand user needs and translate them into operational outcomes. Selection Process 1. Application: Candidates are required to submit their CV and covering letter on the essential criteria above by 23:59pm Sunday 24 August 2025. 2. Screening: An initial screening will be conducted to check the eligibility of candidates & based on the role. Only candidates who meet these criteria will proceed to the next stage. 3. Assessment: Were looking to hold two assessments- Phone interviews and Final interviews. Phone Interviews are to be held around the 1st September 2025 with final interview to held week commencing 8th September 2025. 4. Interview: Candidates who pass the screening and Phone assessment stages will be invited for an interview. The interview will assess various competencies and skills relevant to the role. 5. Decision: The final decision-making process will involve a moderation and review panel. The final expect around the 12th September 2025. Equal opportunities and diversity Disability and Reasonable Adjustments Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application. Under this scheme we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role. You should also let our HR team know if you wish us to consider any Reasonable Adjustments at any stage of the process (HR Service Desk ( ). Applicants will not be discriminated against on the grounds of any protected characteristic or any other extraneous factor. Nationality Requirement: UK Nationals Nationals of Commonwealth countries who have the right to work in the UK Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please note, we are not able to sponsor work visas or accept temporary visas as we are looking to hire on a permanent basis. Please contact the HR Service desk ( ) should you have any questions on your nationality eligibility. Responsibilities: Main responsibilities of this role: Design, implementation and administration of hybrid cloud services, including but not limited to, IaaS resources, data connectivity, data backup and restore, print, telecoms, and building management services. Monitor system performance and availability, proactively identifying and resolving issues to maintain high service levels. Collaborate with security and compliance teams to implement and maintain governance policies across the hybrid cloud estate. Implement and maintain endpoint security features. Provide technical leadership in incident and problem management, including root cause analysis and resolution planning. Support project delivery by contributing to solution design, implementation, and documentation. Manage a network of external technical vendors, set requirements, agree schedules and provide assurance that works issued to vendors is completed to expectation. Service Delivery: Manage and maintain Microsoft 365 and wider Microsoft cloud services including Exchange Online, Teams, Telephony, OneDrive, Intune, and Azure AD. Contribute to Tier 3 support provision for M365-related incidents and service requests. Manage and maintain resource groups within public cloud infrastructure. Manage and maintain local 'On-prem' infrastructure (server and network). Monitor system health, usage, and security compliance. Administer and support Microsoft Teams Rooms (MTR) devices, including deployment, configuration, and troubleshooting of hardware and software components. Co-ordinate maintenance and change activities with third party vendors and provide assurance that work is completed to expected levels. Administer and manage the organisations externally facing email system. Assume lead role with incident management, diagnose and prioritise incidents, investigate root cause and implement resolutions. Assume lead role with problem management, investigate patterns and trends and implement preventative measures. Collaborate with service delivery leads to ensure uptime of digital assets. Modern Workplace Enablement: Drive adoption of M365 tools and features to enhance collaboration and productivity. Support digital transformation initiatives aligned with business goals. Develop and maintain documentation, user guides, and training materials. Security & Compliance: Implement and enforce security policies. Ensure compliance with internal data governance standards. Manage identity and access controls, MFA, and device compliance. Collaborate with support partners on the remediation of security vulnerabilities, across datacentre, EUC, IaaS space and data network. Design, implementation and administration of security features, including but not limited to: End Points, PKI, SCEP, NDES, FIDO, MFA, SSO and Biometric authentication. Optimization and Testing: Identify opportunities and implement solutions to streamline operations and reduce manual effort. Testing: Define test conditions, identify risks and report on test activities and outcomes. Project and Continuous Improvement: Provide project support for continuous improvement of line-of-business services and supporting infrastructure. Implementation of new services. Collaborate with cross-functional teams including InfoSec, HR, and Digital Operations. Assume lead responsibilities with the design and implementation of digital services. Working Environment & Requirements: You'll work on an agreed support rota to ensure coverage from 08:00 - 18:00, with core hours of 09:00 - 17:00, Monday to Friday, on-site in Victoria, London. Occasional attendance will be required at our Newcastle office with expenses paid for travel and accommodation. Due to the nature of the role, occasional (paid) weekend work as required, and Time-Off-In-Lieu offered for out-of-hours work during Mon-Fri. Skills required: Skills & Experience required: The successful candidate will demonstrate expert-level proficiency in the design, implementation, and management of Microsoft Azure and Microsoft 365 environments . click apply for full job details
At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to launch new digital banks or modernise existing banks, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, efficient back-office processes, and a modern highly resilient cloud-native platform that has enabled Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Joining Engine by Starling now will give you the opportunity to have an impact and be involved in shaping the future of a high growth company at the early stages of its journey. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager. Travel (including international) may be necessary depending on the client and nature of the engagement. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can help. You will work closely with the Product Management and Engineering functions to create, shape and develop new long term sustainable relationships for Engine.You will also develop vibrant relationships with our consulting and implementation partners. We're looking for versatile, adaptable individuals, who enjoy the challenge of a varied and collaborative role. You'll enjoy problem solving, getting to the detail, understanding how clients can make the best use of our product, and helping new clients launch successful new propositions and businesses. What you'll get to do Supporting early stage conversations, running client workshops and demos, helping to identify and qualify genuine opportunities. Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and proposition in the market, ensuring that we build a reputation based on trust and excellence. Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies. Taking ownership of selected strategic opportunities. Being the client's advocate throughout, building a dialogue and trusted relationship with them, and understanding their strategic vision, issues and needs. Project managing opportunities and building the client's confidence in our platform and organisation, bringing the technical expertise to the discussions, and following through reliably on our promises. Managing commercial and contractual conversations. Working with our product and engineering teams through the Discovery and Delivery phases providing client relationship and commercial support Helping clients to understand how Engine can address their issues, through dialogue and through structured analysis and presentations. Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in business development, product management, delivery and engineering. At the same time we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. You have worked for a few years in a reputable consulting organisation and gained experience across a number of banks and situations, and you are now looking to apply your advisory skills into practice You have experience in financial services (ideally retail or business banking) and an understanding of issues and challenges in relation to bank IT systems and projects Your skills You are inquisitive with strong analytical skills and like the detail of understanding client issues, needs and concerns You have a technical aptitude and curiosity You have the confidence to ask insightful questions and engage in conversation with senior bank executives The ability to be self motivated in a highly autonomous environment, in a collaborative team with a flat structure You have strong presentation and facilitation skills You have attention to detail but you can also see the big picture and articulate a value proposition You can adapt your communication style to different stakeholders (senior clients, consulting organisations, engineering functions) Desirably but not essentially you will also have European Language skills Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Interview with someone from the BD team Interview with Chief Commercial Officer Final interview with someone else from the Senior Leadership Team 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Aug 07, 2025
Full time
At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to launch new digital banks or modernise existing banks, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, efficient back-office processes, and a modern highly resilient cloud-native platform that has enabled Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Joining Engine by Starling now will give you the opportunity to have an impact and be involved in shaping the future of a high growth company at the early stages of its journey. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager. Travel (including international) may be necessary depending on the client and nature of the engagement. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can help. You will work closely with the Product Management and Engineering functions to create, shape and develop new long term sustainable relationships for Engine.You will also develop vibrant relationships with our consulting and implementation partners. We're looking for versatile, adaptable individuals, who enjoy the challenge of a varied and collaborative role. You'll enjoy problem solving, getting to the detail, understanding how clients can make the best use of our product, and helping new clients launch successful new propositions and businesses. What you'll get to do Supporting early stage conversations, running client workshops and demos, helping to identify and qualify genuine opportunities. Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and proposition in the market, ensuring that we build a reputation based on trust and excellence. Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies. Taking ownership of selected strategic opportunities. Being the client's advocate throughout, building a dialogue and trusted relationship with them, and understanding their strategic vision, issues and needs. Project managing opportunities and building the client's confidence in our platform and organisation, bringing the technical expertise to the discussions, and following through reliably on our promises. Managing commercial and contractual conversations. Working with our product and engineering teams through the Discovery and Delivery phases providing client relationship and commercial support Helping clients to understand how Engine can address their issues, through dialogue and through structured analysis and presentations. Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in business development, product management, delivery and engineering. At the same time we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. You have worked for a few years in a reputable consulting organisation and gained experience across a number of banks and situations, and you are now looking to apply your advisory skills into practice You have experience in financial services (ideally retail or business banking) and an understanding of issues and challenges in relation to bank IT systems and projects Your skills You are inquisitive with strong analytical skills and like the detail of understanding client issues, needs and concerns You have a technical aptitude and curiosity You have the confidence to ask insightful questions and engage in conversation with senior bank executives The ability to be self motivated in a highly autonomous environment, in a collaborative team with a flat structure You have strong presentation and facilitation skills You have attention to detail but you can also see the big picture and articulate a value proposition You can adapt your communication style to different stakeholders (senior clients, consulting organisations, engineering functions) Desirably but not essentially you will also have European Language skills Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Interview with someone from the BD team Interview with Chief Commercial Officer Final interview with someone else from the Senior Leadership Team 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the Role: As an Information Management Consultant , you'll play a key role in helping our clients take control of their data and documents - not just to stay compliant, but to work smarter, faster, and with confidence. You'll work directly with a range of energy sector clients to design, deliver, and embed modern IM strategies, digital solutions, and business process improvements. This is a hands-on consulting role where no two days are the same - one day you might be mapping out an IM improvement roadmap with a client, the next you could be delivering workshops, reviewing tools, or developing best practice guidance. This is a fantastic opportunity to help shape and implement future-fit information management practices that make a measurable impact. As the Information Management Consultant, you will: Lead the design and delivery of Information Management services that align with client goals and industry best practice Assess existing systems and processes, identifying quick wins and longer-term improvement opportunities Work closely with stakeholders to understand information needs and embed sustainable, digital-first solutions Ensure adoption of IM practices that support information security, data retention, and personal data protection Apply business analysis and project delivery skills to execute IM initiatives effectively Recommend and support the implementation of improved tools and platforms where appropriate Help clients protect their data, optimise how it flows, and support informed, timely decision-making What you'll bring: A degree in Information Management or a related discipline, or equivalent hands-on experience Proven experience in information, records, or document management within the energy sector Understanding of business analysis principles and project delivery methodologies Confidence to engage effectively with stakeholders at all levels, including clients and internal teams Excellent analytical and problem-solving skills, with experience in business case development and process improvement A proactive and self-motivated approach, with the ability to work independently as well as part of a collaborative team A genuine passion for improving how organisations manage, protect, and utilise their information assets At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more . At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Aug 07, 2025
Full time
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the Role: As an Information Management Consultant , you'll play a key role in helping our clients take control of their data and documents - not just to stay compliant, but to work smarter, faster, and with confidence. You'll work directly with a range of energy sector clients to design, deliver, and embed modern IM strategies, digital solutions, and business process improvements. This is a hands-on consulting role where no two days are the same - one day you might be mapping out an IM improvement roadmap with a client, the next you could be delivering workshops, reviewing tools, or developing best practice guidance. This is a fantastic opportunity to help shape and implement future-fit information management practices that make a measurable impact. As the Information Management Consultant, you will: Lead the design and delivery of Information Management services that align with client goals and industry best practice Assess existing systems and processes, identifying quick wins and longer-term improvement opportunities Work closely with stakeholders to understand information needs and embed sustainable, digital-first solutions Ensure adoption of IM practices that support information security, data retention, and personal data protection Apply business analysis and project delivery skills to execute IM initiatives effectively Recommend and support the implementation of improved tools and platforms where appropriate Help clients protect their data, optimise how it flows, and support informed, timely decision-making What you'll bring: A degree in Information Management or a related discipline, or equivalent hands-on experience Proven experience in information, records, or document management within the energy sector Understanding of business analysis principles and project delivery methodologies Confidence to engage effectively with stakeholders at all levels, including clients and internal teams Excellent analytical and problem-solving skills, with experience in business case development and process improvement A proactive and self-motivated approach, with the ability to work independently as well as part of a collaborative team A genuine passion for improving how organisations manage, protect, and utilise their information assets At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more . At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Head of Website Transformation (6/12 FTC to Perm). Salary: £77,000 - £102,000 + benefits + Hybrid (Stratford, London) Contract: 6/12-month FTC initially, with potential for 3-year permanent role Our client a globally recognised Ed-Tech corporation which generates of £700 million in revenue and engages with over 100 million users worldwide is embarking on a major digital transformation programme to lead a high-impact website replatforming project with global reach, diverse content, and high visibility. To be successful, you must have demonstrable experience leading a website transformation on a multi-national, global scale. The Challenge Legacy infrastructure: 300+ websites currently in operation, primarily built on Drupal 7 , with elements in Drupal 10 and WordPress . A complex CMS landscape with four CMSs and bespoke content/contact management systems integrated across platforms. Domain structure and fragmented digital estate are currently barriers to growth and engagement. SEO preservation and multilingual content migration are critical to success. Key Responsibilities Own the delivery of the website transformation and CMS replatforming from discovery through to implementation. Collaborate with internal stakeholders and external agencies to define requirements, map user journeys, and ensure alignment with organisational strategy. Ensure SEO continuity, internationalisation, and content migration strategies are embedded in the project. Manage procurement processes, evaluate CMS solutions, and make recommendations. Act as interim project lead/digital owner, helping shape future digital governance and possibly stepping into a permanent head of digital role. A seasoned Head of Website Transformation, Website Transformation lead digital marketing or transformation leader with at least 5 years of experience. Proven experience leading a full website replatforming project (ideally multilingual and multi-site) is a must have. Confident working in complex stakeholder environments (not necessarily in a tech-first company) is a must have. Industry experience would preferably be Education Technology or Ed-Tech but other commercial industries will be considered. Strong understanding of CMS ecosystems - ideally Drupal, WordPress, and enterprise CMS platforms is a must have. SEO-savvy with strong project management skills (not necessarily certified, but experienced) is a nice to have. Comfortable shaping strategy but also hands-on in delivery during early phases. Agency and vendor management experience essential. I consent to Intec Select collecting my personal data
Aug 07, 2025
Full time
Head of Website Transformation (6/12 FTC to Perm). Salary: £77,000 - £102,000 + benefits + Hybrid (Stratford, London) Contract: 6/12-month FTC initially, with potential for 3-year permanent role Our client a globally recognised Ed-Tech corporation which generates of £700 million in revenue and engages with over 100 million users worldwide is embarking on a major digital transformation programme to lead a high-impact website replatforming project with global reach, diverse content, and high visibility. To be successful, you must have demonstrable experience leading a website transformation on a multi-national, global scale. The Challenge Legacy infrastructure: 300+ websites currently in operation, primarily built on Drupal 7 , with elements in Drupal 10 and WordPress . A complex CMS landscape with four CMSs and bespoke content/contact management systems integrated across platforms. Domain structure and fragmented digital estate are currently barriers to growth and engagement. SEO preservation and multilingual content migration are critical to success. Key Responsibilities Own the delivery of the website transformation and CMS replatforming from discovery through to implementation. Collaborate with internal stakeholders and external agencies to define requirements, map user journeys, and ensure alignment with organisational strategy. Ensure SEO continuity, internationalisation, and content migration strategies are embedded in the project. Manage procurement processes, evaluate CMS solutions, and make recommendations. Act as interim project lead/digital owner, helping shape future digital governance and possibly stepping into a permanent head of digital role. A seasoned Head of Website Transformation, Website Transformation lead digital marketing or transformation leader with at least 5 years of experience. Proven experience leading a full website replatforming project (ideally multilingual and multi-site) is a must have. Confident working in complex stakeholder environments (not necessarily in a tech-first company) is a must have. Industry experience would preferably be Education Technology or Ed-Tech but other commercial industries will be considered. Strong understanding of CMS ecosystems - ideally Drupal, WordPress, and enterprise CMS platforms is a must have. SEO-savvy with strong project management skills (not necessarily certified, but experienced) is a nice to have. Comfortable shaping strategy but also hands-on in delivery during early phases. Agency and vendor management experience essential. I consent to Intec Select collecting my personal data
Senior Full Stack Developer (C#, .NET Core, Azure, React.JS) Location: Hybrid - Remote with 1 day/week Worcestershire Salary: Up to 60,000 My client, a clear market leader in their field is seeking a Senior Full Stack Developer to join its growing in-house technology team. This is a permanent, full-time opportunity offering a hybrid working model - with just one day per week required in their Worcestershire based Head Office. This is a fantastic opportunity for a seasoned developer who enjoys working across the full stack, thrives in a collaborative environment, and wants to play a key role in shaping the digital future of a well-established business. About the Opportunity As a Senior Full Stack Developer, you'll be instrumental in designing, building, and maintaining a suite of internal and customer-facing applications. You'll work closely with product owners, business analysts, and fellow developers to deliver scalable, secure, and high-performing solutions that support the firm's digital transformation journey. This role offers a unique blend of hands-on coding and strategic input - ideal for someone who wants to make a tangible impact while staying close to the code. Key responsibilities Architect, develop, and deploy cloud-native applications using C# , .NET Core , and Azure Functions Build and maintain responsive front-end interfaces using React , TypeScript , and modern UI libraries Integrate with internal and third-party systems via REST APIs Contribute to the design and implementation of AI-driven features to enhance automation and user experience Lead on DevOps practices , including CI/CD pipelines, automated testing, and environment monitoring Collaborate with cross-functional teams to define technical requirements and deliver robust solutions Mentor junior developers and promote best practices in coding, testing, and documentation Participate in code reviews, sprint planning, and architectural discussions What you'll bring Proven experience in full stack development , with a strong focus on C# , .NET Core , and Azure Solid understanding of frontend frameworks (React preferred), state management , and component-based architecture Experience with SQL , Git , Postman , JSON/XML , and automated testing frameworks (e.g., Jest, Vitest) Familiarity with CI/CD tools , source control , and agile development methodologies Bonus: Experience with Umbraco , SharePoint , or AI/ML integration Strong problem-solving skills, attention to detail, and a passion for clean, maintainable code What's in It for You? A flexible hybrid working model with just one day a week in the office The chance to work on greenfield projects and modernise legacy systems A collaborative, supportive team culture with opportunities for career progression Competitive salary, comprehensive benefits, and a strong focus on work-life balance Ready to take the lead on exciting digital projects in a flexible, forward-thinking environment? Apply now to join a team where your expertise will be valued and your ideas will shape the future.
Aug 07, 2025
Full time
Senior Full Stack Developer (C#, .NET Core, Azure, React.JS) Location: Hybrid - Remote with 1 day/week Worcestershire Salary: Up to 60,000 My client, a clear market leader in their field is seeking a Senior Full Stack Developer to join its growing in-house technology team. This is a permanent, full-time opportunity offering a hybrid working model - with just one day per week required in their Worcestershire based Head Office. This is a fantastic opportunity for a seasoned developer who enjoys working across the full stack, thrives in a collaborative environment, and wants to play a key role in shaping the digital future of a well-established business. About the Opportunity As a Senior Full Stack Developer, you'll be instrumental in designing, building, and maintaining a suite of internal and customer-facing applications. You'll work closely with product owners, business analysts, and fellow developers to deliver scalable, secure, and high-performing solutions that support the firm's digital transformation journey. This role offers a unique blend of hands-on coding and strategic input - ideal for someone who wants to make a tangible impact while staying close to the code. Key responsibilities Architect, develop, and deploy cloud-native applications using C# , .NET Core , and Azure Functions Build and maintain responsive front-end interfaces using React , TypeScript , and modern UI libraries Integrate with internal and third-party systems via REST APIs Contribute to the design and implementation of AI-driven features to enhance automation and user experience Lead on DevOps practices , including CI/CD pipelines, automated testing, and environment monitoring Collaborate with cross-functional teams to define technical requirements and deliver robust solutions Mentor junior developers and promote best practices in coding, testing, and documentation Participate in code reviews, sprint planning, and architectural discussions What you'll bring Proven experience in full stack development , with a strong focus on C# , .NET Core , and Azure Solid understanding of frontend frameworks (React preferred), state management , and component-based architecture Experience with SQL , Git , Postman , JSON/XML , and automated testing frameworks (e.g., Jest, Vitest) Familiarity with CI/CD tools , source control , and agile development methodologies Bonus: Experience with Umbraco , SharePoint , or AI/ML integration Strong problem-solving skills, attention to detail, and a passion for clean, maintainable code What's in It for You? A flexible hybrid working model with just one day a week in the office The chance to work on greenfield projects and modernise legacy systems A collaborative, supportive team culture with opportunities for career progression Competitive salary, comprehensive benefits, and a strong focus on work-life balance Ready to take the lead on exciting digital projects in a flexible, forward-thinking environment? Apply now to join a team where your expertise will be valued and your ideas will shape the future.
We have a current opportunity for a Business Analyst on a contract basis. Outisde IR35 Hybrid role - 2 days on site per week in Dubline Ireland Main responsibilities will include: Gather, manage, define and validate business requirements from multiple stakeholders for development and implementation of products, tools and analytics Analyse and understand business workflow and provide solutions for product enhancements and new initiatives and provide ongoing support for existing products Collaborate with technology groups, business colleagues and other teams to deliver high quality, user-centric products, and features Work closely with software developers and other colleagues to ensure that they clearly understand the requirements and the features to be delivered. Support and co-ordinate testing activities across all phases of projects including unit testing, integration testing, user acceptance testing and downstream testing. Capture and track feedback from the end users for future application and analytics design and provide recommendations in developing business solutions for business stakeholders. Ensure high levels of accuracy, quality, and attention to detail in all project artefacts and work you're doing Apply industry best practices, techniques, and standards throughout entire project execution Skills and experience that will lead to success Demonstrable experience in business analysis or similar role Validated previous experience within a similar role with evidence of successful delivery of product and business change outcomes Self-starter with the ability to learn and work independently and as part of a team Strong analytical and problem-solving skills with knowledge of Agile processes and principles Experience of taking ownership of stakeholder deliverables Experience in digital product or platform development Experience working with multi-functional teams that include business partners, domain experts, analysts, UX designers, IT architects Excellent communicator with good interpersonal skills Design Thinking Focused - experience with customer journey design and customer experience implementations Demonstrable ability to complete projects according to outlined scope, budget, and timeline Relevant 3rd level qualification or equivalent experience Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Aug 07, 2025
Contractor
We have a current opportunity for a Business Analyst on a contract basis. Outisde IR35 Hybrid role - 2 days on site per week in Dubline Ireland Main responsibilities will include: Gather, manage, define and validate business requirements from multiple stakeholders for development and implementation of products, tools and analytics Analyse and understand business workflow and provide solutions for product enhancements and new initiatives and provide ongoing support for existing products Collaborate with technology groups, business colleagues and other teams to deliver high quality, user-centric products, and features Work closely with software developers and other colleagues to ensure that they clearly understand the requirements and the features to be delivered. Support and co-ordinate testing activities across all phases of projects including unit testing, integration testing, user acceptance testing and downstream testing. Capture and track feedback from the end users for future application and analytics design and provide recommendations in developing business solutions for business stakeholders. Ensure high levels of accuracy, quality, and attention to detail in all project artefacts and work you're doing Apply industry best practices, techniques, and standards throughout entire project execution Skills and experience that will lead to success Demonstrable experience in business analysis or similar role Validated previous experience within a similar role with evidence of successful delivery of product and business change outcomes Self-starter with the ability to learn and work independently and as part of a team Strong analytical and problem-solving skills with knowledge of Agile processes and principles Experience of taking ownership of stakeholder deliverables Experience in digital product or platform development Experience working with multi-functional teams that include business partners, domain experts, analysts, UX designers, IT architects Excellent communicator with good interpersonal skills Design Thinking Focused - experience with customer journey design and customer experience implementations Demonstrable ability to complete projects according to outlined scope, budget, and timeline Relevant 3rd level qualification or equivalent experience Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
We have a current opportunity for a Senior Business Analyst on a contract basis. Outside IR35 Hybrid role - 2 days on site per week in Dublin Ireland The Senior Business Analyst will work as part of a team of problem solvers, helping to solve business issues from strategy to execution. Building positive relationships with business sponsors; you will help define project roadmaps and ensure the supporting requirements are documented and prioritized accordingly. Lead, run and help define the product vision and roadmap for our digital products and analytical capabilities Collaborate closely with technology groups, business colleagues and other teams to deliver high quality, user-centric products, and features Lead and facilitate workshops and meetings as required to support data gathering, analysis and definition of business requirements deliverables Handle, co-ordinate and define the product backlog across various products for delivery Coordinate testing across all phases of projects and support defect management resolution Ensure high levels of accuracy, quality, and attention to detail in all project artefacts and work you're doing Develop and take ownership of key partner relationships Apply industry best practices, techniques, and standards throughout entire project execution Skills and experience that will lead to success Excellent communicator with good interpersonal skills Design Thinking Focused - experience with customer journey design and customer experience implementations. Demonstrable ability to complete projects according to outlined scope, budget, and timeline Self-starter with the ability to learn and work independently and as part of a team 5+ years of demonstrable experience in business analysis or product ownership role Experience in digital product or platform development Experience working with multi-functional teams that include business partners, domain experts, analysts, UX designers, IT architects Strong analytical and problem-solving skills with knowledge of Agile processes and principles Relevant 3rd level qualification or equivalent experience Validated previous experience within a similar role with evidence of successful delivery of product and business change outcomes Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Aug 07, 2025
Contractor
We have a current opportunity for a Senior Business Analyst on a contract basis. Outside IR35 Hybrid role - 2 days on site per week in Dublin Ireland The Senior Business Analyst will work as part of a team of problem solvers, helping to solve business issues from strategy to execution. Building positive relationships with business sponsors; you will help define project roadmaps and ensure the supporting requirements are documented and prioritized accordingly. Lead, run and help define the product vision and roadmap for our digital products and analytical capabilities Collaborate closely with technology groups, business colleagues and other teams to deliver high quality, user-centric products, and features Lead and facilitate workshops and meetings as required to support data gathering, analysis and definition of business requirements deliverables Handle, co-ordinate and define the product backlog across various products for delivery Coordinate testing across all phases of projects and support defect management resolution Ensure high levels of accuracy, quality, and attention to detail in all project artefacts and work you're doing Develop and take ownership of key partner relationships Apply industry best practices, techniques, and standards throughout entire project execution Skills and experience that will lead to success Excellent communicator with good interpersonal skills Design Thinking Focused - experience with customer journey design and customer experience implementations. Demonstrable ability to complete projects according to outlined scope, budget, and timeline Self-starter with the ability to learn and work independently and as part of a team 5+ years of demonstrable experience in business analysis or product ownership role Experience in digital product or platform development Experience working with multi-functional teams that include business partners, domain experts, analysts, UX designers, IT architects Strong analytical and problem-solving skills with knowledge of Agile processes and principles Relevant 3rd level qualification or equivalent experience Validated previous experience within a similar role with evidence of successful delivery of product and business change outcomes Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Senior Principal Relationship Management and Business Development page is loaded Senior Principal Relationship Management and Business Development Apply remote type Onsite locations London, United Kingdom time type Full time posted on Posted 30+ Days Ago job requisition id R46290 Discover. A brighter future. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies.We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: What You'll Do Responsible for managing business development in one or more countries, regions or industries. Responsible for building and maintaining a robust pipeline of new sales opportunities through effective networking and relationship development with appropriate industry and FinTech companies. Responsible for cultivating and expanding multiple strategic and complex external relationships by serving as lead representative for Discover to identify and drive opportunities to expand business targets within portfolio. Serves a strategic role in increasing network transaction volume and revenue generation by selling new programs (e.g. Prepaid, Credit, Debit, etc ). How You'll Do It Drive new partnerships with payment service providers to grow merchant acceptance for Discover in the UK. Manage the entire sales process, from pipeline development, lead generation to closing deals, and implementation. Manage pipeline. Strategically identifies leads, develops proposals, responds to RFP's and negotiates agreements to maximize network growth. Identifies and creates business case to establish new development activities with internal (Risk, AML, etc ) and external industry partners. Serve as the strategic liaison between Discover external accounts, by maintaining relationships with decision-makers across company divisions of each participant. Actively manages and escalates risk and customer-impacting issues or complaints within the day-to-day role to management. Explores new partnership opportunities and manages a portfolio of clients to retain, grow and drive existing and new business by exploring acceptance and volume growth. Manage and build relationships with existing strategic network participants. Maintain knowledge of partners, industry trends and competitive environment by performing market analysis and maintaining opportunity pipeline to recommend actions in improving Discover's position. Drives internal processes including; development of communications, account management, approval requests and contract negotiations, compliance and risk management. Performs market analyses and business development activities to increase network transaction volume and revenue generation. Partner internally and externally to identify new or additional business opportunities within accounts; maintain and grow relationships to attain new business value and improve client experience. Advise network participant of new product, marketing or operational initiatives and act as primarily liason into Discover to ensure improved market position for DFS. Address client inquiries and problem solve to resolve opportunities or issues. Negotiate contracts, pricing agreements or incentives while ensuring compliance with new processes and business practices. Qualifications You'll Need The Basics Bachelors Business Administration and Management, Finance, Marketing or related Payments, Relationship Management or Marketing Technical expertise (i.e.; mobile payments, vehicle commerce, SRC, payment chip technology, IOT emerging technologies) to support digital partners In Lieu of Education Experience Business Development, Sales, Strategy, Payments, Relationship Management or Marketing Technical expertise (i.e.; mobile payments, vehicle commerce, SRC, payment chip technology, IOT emerging technologies) to support digital partners Physical and Cognitive Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws: Primarily remain in a stationary position. Occasionally move about the work environment to complete the major responsibilities of the job. Primarily performed indoors in an office setting. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator. Ability to communicate verbally.; Ability to communicate in written form. Travel up to 50% of the time. Bonus Points If You Have Masters Business Administration and Management, Finance, Marketing or related Business Development in Fintech, Credit, Debit, Prepaid, and/or Commercial Payments Passion for sales and adept at solving business problems, with a relentless drive to secure new PSP partnerships-whether directly or indirectly through Discover merchant acquirers. Ability to work on a pipeline to sign up new partners while simultaneously managing existing partnerships. Hands-on approach, involved in planning, sales, and implementation. Proven track record of signing up new partners from planning to closure. Extensive experience working with PSPs, including embedded finance companies like Bigcommerce and Lightspeed, as well as gateways or Payfacs, etc. Alternatively, experience at merchant acquirers or payment networks collaborating with these type of PSPs. Solid understanding of the UK/European PSP landscape. A team player who brings energy, ideas, and fun, along with a strong problem-solving mindset. Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United Kingdom on a full-time basis. Application Deadline: The application window for this position is anticipated to close on Jul-01-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work.To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover , a division of Capital One, N.A., is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email .Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation. Positions marked as remote eligible are limited to remote locations within the country in which the position is based. Applicants must be 18 or older at the time of hire. About Us Discover is a great place to work and our employees are why. You'll find yourself collaborating with some of the industry's smartest and most reliable professionals; who reward dedication, value innovation and support growth. At Discover, you can be a reason millions of consumers spend smarter and manage debt better. We are all about people and whatever your background, experience, or goals, you'll find something different here!
Aug 07, 2025
Full time
Senior Principal Relationship Management and Business Development page is loaded Senior Principal Relationship Management and Business Development Apply remote type Onsite locations London, United Kingdom time type Full time posted on Posted 30+ Days Ago job requisition id R46290 Discover. A brighter future. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies.We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: What You'll Do Responsible for managing business development in one or more countries, regions or industries. Responsible for building and maintaining a robust pipeline of new sales opportunities through effective networking and relationship development with appropriate industry and FinTech companies. Responsible for cultivating and expanding multiple strategic and complex external relationships by serving as lead representative for Discover to identify and drive opportunities to expand business targets within portfolio. Serves a strategic role in increasing network transaction volume and revenue generation by selling new programs (e.g. Prepaid, Credit, Debit, etc ). How You'll Do It Drive new partnerships with payment service providers to grow merchant acceptance for Discover in the UK. Manage the entire sales process, from pipeline development, lead generation to closing deals, and implementation. Manage pipeline. Strategically identifies leads, develops proposals, responds to RFP's and negotiates agreements to maximize network growth. Identifies and creates business case to establish new development activities with internal (Risk, AML, etc ) and external industry partners. Serve as the strategic liaison between Discover external accounts, by maintaining relationships with decision-makers across company divisions of each participant. Actively manages and escalates risk and customer-impacting issues or complaints within the day-to-day role to management. Explores new partnership opportunities and manages a portfolio of clients to retain, grow and drive existing and new business by exploring acceptance and volume growth. Manage and build relationships with existing strategic network participants. Maintain knowledge of partners, industry trends and competitive environment by performing market analysis and maintaining opportunity pipeline to recommend actions in improving Discover's position. Drives internal processes including; development of communications, account management, approval requests and contract negotiations, compliance and risk management. Performs market analyses and business development activities to increase network transaction volume and revenue generation. Partner internally and externally to identify new or additional business opportunities within accounts; maintain and grow relationships to attain new business value and improve client experience. Advise network participant of new product, marketing or operational initiatives and act as primarily liason into Discover to ensure improved market position for DFS. Address client inquiries and problem solve to resolve opportunities or issues. Negotiate contracts, pricing agreements or incentives while ensuring compliance with new processes and business practices. Qualifications You'll Need The Basics Bachelors Business Administration and Management, Finance, Marketing or related Payments, Relationship Management or Marketing Technical expertise (i.e.; mobile payments, vehicle commerce, SRC, payment chip technology, IOT emerging technologies) to support digital partners In Lieu of Education Experience Business Development, Sales, Strategy, Payments, Relationship Management or Marketing Technical expertise (i.e.; mobile payments, vehicle commerce, SRC, payment chip technology, IOT emerging technologies) to support digital partners Physical and Cognitive Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws: Primarily remain in a stationary position. Occasionally move about the work environment to complete the major responsibilities of the job. Primarily performed indoors in an office setting. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator. Ability to communicate verbally.; Ability to communicate in written form. Travel up to 50% of the time. Bonus Points If You Have Masters Business Administration and Management, Finance, Marketing or related Business Development in Fintech, Credit, Debit, Prepaid, and/or Commercial Payments Passion for sales and adept at solving business problems, with a relentless drive to secure new PSP partnerships-whether directly or indirectly through Discover merchant acquirers. Ability to work on a pipeline to sign up new partners while simultaneously managing existing partnerships. Hands-on approach, involved in planning, sales, and implementation. Proven track record of signing up new partners from planning to closure. Extensive experience working with PSPs, including embedded finance companies like Bigcommerce and Lightspeed, as well as gateways or Payfacs, etc. Alternatively, experience at merchant acquirers or payment networks collaborating with these type of PSPs. Solid understanding of the UK/European PSP landscape. A team player who brings energy, ideas, and fun, along with a strong problem-solving mindset. Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United Kingdom on a full-time basis. Application Deadline: The application window for this position is anticipated to close on Jul-01-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work.To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover , a division of Capital One, N.A., is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email .Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation. Positions marked as remote eligible are limited to remote locations within the country in which the position is based. Applicants must be 18 or older at the time of hire. About Us Discover is a great place to work and our employees are why. You'll find yourself collaborating with some of the industry's smartest and most reliable professionals; who reward dedication, value innovation and support growth. At Discover, you can be a reason millions of consumers spend smarter and manage debt better. We are all about people and whatever your background, experience, or goals, you'll find something different here!
We are working in partnership with Andover Mind , the charity has been working in the local area since 1984, and more recently in Romsey, Basingstoke and Aldershot, providing support, advice, and information for anyone affected by mental health distress. They also deliver training and encourage local people to talk about mental health to help break down the stigma which surrounds the subject. A new three-year business plan was recently agreed, and its implementation is underway. Andover Mind is now seeking to appoint Trustees to add diversity to their Board of Trustees. The Board provide collective governance leadership of the organisation, and the Trustees will play a key role in setting the strategic direction of the organisation and overall policy, defining goals, establishing targets and evaluating performance against agreed targets, as set out in the business plan. They are looking for new trustees with a range of skills and experience, different backgrounds and all walks of life. This might include those with lots of experience and those who may have less and keen to have their first Board appointment. Is this you: With or without trustee experience Mental health or lived experience Finance, HR, legal, fundraising or digital/marketing Health and social care Community leadership/partnership or youth engagement Commitment to attend approximately 6 - 10 board meetings a year Passion for mental health and the wellbeing of local communities What's in it for you: A chance to positively impact thousands of people across Hampshire. Involvement in shaping the future of local mental health services. Gain additional experience in governance, leadership, and nonprofit management-valuable skills for your career and personal growth. If you are passionate about mental health and want to make a difference to the wellbeing of the local community as well as growing and developing your own personal skills, we would like to hear from you. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law. These unremunerated roles are open to all. To apply for these exceptional opportunities, please submit your CV and supporting statement via the Charisma website. For more information, please contact Sandra Smith, Associate Director, Charisma Charity Recruitment, or call . Closing date for applications: 31 August 2025 Interview date: TBC
Aug 07, 2025
Full time
We are working in partnership with Andover Mind , the charity has been working in the local area since 1984, and more recently in Romsey, Basingstoke and Aldershot, providing support, advice, and information for anyone affected by mental health distress. They also deliver training and encourage local people to talk about mental health to help break down the stigma which surrounds the subject. A new three-year business plan was recently agreed, and its implementation is underway. Andover Mind is now seeking to appoint Trustees to add diversity to their Board of Trustees. The Board provide collective governance leadership of the organisation, and the Trustees will play a key role in setting the strategic direction of the organisation and overall policy, defining goals, establishing targets and evaluating performance against agreed targets, as set out in the business plan. They are looking for new trustees with a range of skills and experience, different backgrounds and all walks of life. This might include those with lots of experience and those who may have less and keen to have their first Board appointment. Is this you: With or without trustee experience Mental health or lived experience Finance, HR, legal, fundraising or digital/marketing Health and social care Community leadership/partnership or youth engagement Commitment to attend approximately 6 - 10 board meetings a year Passion for mental health and the wellbeing of local communities What's in it for you: A chance to positively impact thousands of people across Hampshire. Involvement in shaping the future of local mental health services. Gain additional experience in governance, leadership, and nonprofit management-valuable skills for your career and personal growth. If you are passionate about mental health and want to make a difference to the wellbeing of the local community as well as growing and developing your own personal skills, we would like to hear from you. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law. These unremunerated roles are open to all. To apply for these exceptional opportunities, please submit your CV and supporting statement via the Charisma website. For more information, please contact Sandra Smith, Associate Director, Charisma Charity Recruitment, or call . Closing date for applications: 31 August 2025 Interview date: TBC
Vice President Nature Journal Production and Publishing Services page is loaded Vice President Nature Journal Production and Publishing Services Apply locations London time type Full time posted on Posted Yesterday time left to apply End Date: September 1, 2025 (25 days left to apply) job requisition id JR104068 Job Title: Vice President Nature Journal Production and Publishing Services Locations: London - Hybrid working model Application Deadline: 31st August About Springer Nature Group Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities - enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit and About the Role Group Production serves the entire Springer Nature Group and is responsible for its publication output in all relevant formats, both print and electronic. Our mission is to be the bridge from the author's computer to the global audience, built on a partnership of people and systems. Group Production is organized as a matrix-style organization and team members are located worldwide. We are committed to process and product innovation to provide best-in-class author services and ensure high standards in both the publishing experience and the final product. The VP Nature Journal Production and Publishing Services reports directly to the VP Group Production and has full responsibility for a global Journals Production Nature team and its partnership towards Publishing. With this comes responsibility for the end-to-end publishing process for over 150 Journals, 42,000 articles per year. This is a strategic role that leads to future departmental development by working in close collaboration with Publishing Executives, Editorial, Finance, Technology and the other Group Production departments to align strategies and integrate journals production processes to ensure our high-quality and turnaround expectations are met. This role is located in our London office on a hybrid working model. The position is offered on a full-time, permanent basis. Role responsibilities: Oversee all facets of Journal Production Nature and the implementation of new technologies, workflows, and methodologies to enhance production efficiency, improve turnaround times, achieve annual budget requirements, and ensure superior quality standards. Provide critical, strategic thinking and vision in anticipation of future departmental needs to successfully position Journal Production Nature in an ever-evolving business landscape. Serves as a cross-functional, forward-facing strategic role, managing currently 5 direct reports in a global organization with about 90 staff members. Work closely with senior-level executives as well as the other Group Production departments and editorial, publishing, sales and technology teams to ensure quality, timeliness, smooth integration of production processes with overall business objectives. Lead diverse teams of production editors, art editors, sub editors and production controllers, championing employee development to ensure the highest level of morale and productivity through proper coaching. Identify, define and align key KPIs and OKRs for Nature Journals area with overall corporate goals and oversee annual targets for the Nature Journals team Manage the department budget and all related processes (e.g. budgeting, forecasting, invoicing) Actively contribute to the creation, development, and execution of global company policies and workflow scenarios. Conduct internal risk assessment analysis and external vendor audits with the intent to identify and correct problems before they occur. Handles significant confidential data/materials, including sensitive personnel files, pricing and cost information, and Springer Nature proprietary information. Experience, Skills & Qualifications: Essential Extensive senior leadership and managerial experience. Collaborative mindset and the ability to work with senior level staff from all business areas to bring ideas forward. Strategic thinker with strong planning, operations, and finance skills. Experience of managing production budget, resource allocation, and timelines to ensure the efficient execution of journal products. Data-informed approach that supports critical analytical thinking. Competent development and implementation of strategies that align production workflows in support of Publishing requirements. Proven track record of managing large-scale production operations across multiple platforms (print, digital, multimedia). Strong understanding of production technologies, digital publishing tools, and content management systems (CMS). Proven ability orchestrating, motivating, and managing a diverse, multifaceted, production team in a matrix environment. Effective negotiator capable of influencing sound business decisions. Advanced proficiency in common workplace software and comprehensive data analytics and interpretation skills. Excellent communication fluency in English is mandatory Willingness and ability to travel. Desirable: Proficiency in German, Dutch, or additional languages is a plus. Google Big Query and Looker. To apply, you should include: A CV A cover letter explaining your interest in the post At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. For more information about career opportunities in Springer Nature please visit Job Posting End Date: 1-09-2025 Similar Jobs (20) Implementation Specialist, Training Programmes (m/w/d) locations 2 Locations time type Full time posted on Posted 7 Days Ago time left to apply End Date: August 23, 2025 (16 days left to apply) Programme Manager locations London time type Full time posted on Posted 5 Days Ago time left to apply End Date: August 18, 2025 (11 days left to apply) VP, Open Access locations London time type Full time posted on Posted Today time left to apply End Date: August 30, 2025 (23 days left to apply) Why work here? We are an ambitious and dynamic organisation, and home to some of the best-known names in research, educational and professional publishing. Working at the heart of a changing industry, we are always looking for great people who care about delivering quality to our customers and the communities we work alongside. In return, you will find that we open the doors to discovery for all our employees - offering opportunities to learn from some of the best in the business, with a culture that encourages curiosity and empowers people to find solutions and act on their instincts. Whether you are at the beginning of your career or are an experienced professional, we invite you to find out more about the roles we offer and explore our current vacancies. About Us We are a global and progressive business, founded on a heritage of trusted and respected brands - including Springer, founded in 1842, Macmillan, founded in 1843 and Nature, first published in 1869. Nearly two centuries of progress and advancement in science and education have helped shape the business we are today. Research and learning continues to be the cornerstone of progress, and we will continue to open doors to discovery through trusted brands and innovative products and services. Springer Nature Group was created in May 2015 through the combination of Nature Publishing Group, Macmillan Education and Springer Science+Business Media.
Aug 07, 2025
Full time
Vice President Nature Journal Production and Publishing Services page is loaded Vice President Nature Journal Production and Publishing Services Apply locations London time type Full time posted on Posted Yesterday time left to apply End Date: September 1, 2025 (25 days left to apply) job requisition id JR104068 Job Title: Vice President Nature Journal Production and Publishing Services Locations: London - Hybrid working model Application Deadline: 31st August About Springer Nature Group Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities - enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit and About the Role Group Production serves the entire Springer Nature Group and is responsible for its publication output in all relevant formats, both print and electronic. Our mission is to be the bridge from the author's computer to the global audience, built on a partnership of people and systems. Group Production is organized as a matrix-style organization and team members are located worldwide. We are committed to process and product innovation to provide best-in-class author services and ensure high standards in both the publishing experience and the final product. The VP Nature Journal Production and Publishing Services reports directly to the VP Group Production and has full responsibility for a global Journals Production Nature team and its partnership towards Publishing. With this comes responsibility for the end-to-end publishing process for over 150 Journals, 42,000 articles per year. This is a strategic role that leads to future departmental development by working in close collaboration with Publishing Executives, Editorial, Finance, Technology and the other Group Production departments to align strategies and integrate journals production processes to ensure our high-quality and turnaround expectations are met. This role is located in our London office on a hybrid working model. The position is offered on a full-time, permanent basis. Role responsibilities: Oversee all facets of Journal Production Nature and the implementation of new technologies, workflows, and methodologies to enhance production efficiency, improve turnaround times, achieve annual budget requirements, and ensure superior quality standards. Provide critical, strategic thinking and vision in anticipation of future departmental needs to successfully position Journal Production Nature in an ever-evolving business landscape. Serves as a cross-functional, forward-facing strategic role, managing currently 5 direct reports in a global organization with about 90 staff members. Work closely with senior-level executives as well as the other Group Production departments and editorial, publishing, sales and technology teams to ensure quality, timeliness, smooth integration of production processes with overall business objectives. Lead diverse teams of production editors, art editors, sub editors and production controllers, championing employee development to ensure the highest level of morale and productivity through proper coaching. Identify, define and align key KPIs and OKRs for Nature Journals area with overall corporate goals and oversee annual targets for the Nature Journals team Manage the department budget and all related processes (e.g. budgeting, forecasting, invoicing) Actively contribute to the creation, development, and execution of global company policies and workflow scenarios. Conduct internal risk assessment analysis and external vendor audits with the intent to identify and correct problems before they occur. Handles significant confidential data/materials, including sensitive personnel files, pricing and cost information, and Springer Nature proprietary information. Experience, Skills & Qualifications: Essential Extensive senior leadership and managerial experience. Collaborative mindset and the ability to work with senior level staff from all business areas to bring ideas forward. Strategic thinker with strong planning, operations, and finance skills. Experience of managing production budget, resource allocation, and timelines to ensure the efficient execution of journal products. Data-informed approach that supports critical analytical thinking. Competent development and implementation of strategies that align production workflows in support of Publishing requirements. Proven track record of managing large-scale production operations across multiple platforms (print, digital, multimedia). Strong understanding of production technologies, digital publishing tools, and content management systems (CMS). Proven ability orchestrating, motivating, and managing a diverse, multifaceted, production team in a matrix environment. Effective negotiator capable of influencing sound business decisions. Advanced proficiency in common workplace software and comprehensive data analytics and interpretation skills. Excellent communication fluency in English is mandatory Willingness and ability to travel. Desirable: Proficiency in German, Dutch, or additional languages is a plus. Google Big Query and Looker. To apply, you should include: A CV A cover letter explaining your interest in the post At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. For more information about career opportunities in Springer Nature please visit Job Posting End Date: 1-09-2025 Similar Jobs (20) Implementation Specialist, Training Programmes (m/w/d) locations 2 Locations time type Full time posted on Posted 7 Days Ago time left to apply End Date: August 23, 2025 (16 days left to apply) Programme Manager locations London time type Full time posted on Posted 5 Days Ago time left to apply End Date: August 18, 2025 (11 days left to apply) VP, Open Access locations London time type Full time posted on Posted Today time left to apply End Date: August 30, 2025 (23 days left to apply) Why work here? We are an ambitious and dynamic organisation, and home to some of the best-known names in research, educational and professional publishing. Working at the heart of a changing industry, we are always looking for great people who care about delivering quality to our customers and the communities we work alongside. In return, you will find that we open the doors to discovery for all our employees - offering opportunities to learn from some of the best in the business, with a culture that encourages curiosity and empowers people to find solutions and act on their instincts. Whether you are at the beginning of your career or are an experienced professional, we invite you to find out more about the roles we offer and explore our current vacancies. About Us We are a global and progressive business, founded on a heritage of trusted and respected brands - including Springer, founded in 1842, Macmillan, founded in 1843 and Nature, first published in 1869. Nearly two centuries of progress and advancement in science and education have helped shape the business we are today. Research and learning continues to be the cornerstone of progress, and we will continue to open doors to discovery through trusted brands and innovative products and services. Springer Nature Group was created in May 2015 through the combination of Nature Publishing Group, Macmillan Education and Springer Science+Business Media.
Head of Dementia Care - Permanent Contract Knightsbridge, London About KYN KYN is a highly capitalised portfolio company of Melford Capital, a private equity/ value investing hedge fund in the property sector, with a portfolio consisting of property (retail parks, warehouses, WeWork style offices) and property rich (hotels, student accommodation and care homes) investments. We are a brand-new care home company focused on offering an elevated approach to care: Individualised journeys built around the needs and interests of our residents in beautiful surroundings with life-enriching practices. The purpose of this role is to provide expert clinical leadership and support across the KYN care home portfolio, with a particular focus on dementia care. The role ensures the consistent delivery of exceptional clinical standards by overseeing care planning, staff competencies, medication practices, and compliance with regulatory frameworks such as CQC, DOLS, and MCA. Working collaboratively with Clinical Managers and reporting to the Director of Care and Wellness, the role drives continuous improvement through audits, training, and strategic initiatives. It champions dignity, safeguarding, and clinical effectiveness, ensuring that every resident receives high-quality, person-centred care throughout their journey. This role also plays a key part in supporting the organisation's overarching goal of achieving outstanding care for all its residents. About the opportunity: As Head of Dementia Care you will be responsible for: Provide clinical support across the KYN care home portfolio focusing on Dementia care and take responsibility for ensure all KYN Care home provide exceptional standards of clinical and Dementia care. Complete regular reviews of documentation, and complete ongoing assessments regarding staff competencies to achieve the KYN standards. Engage in care planning and implementation of care plans to ensure standards are maintained across the homes. Work within NMC codes of conduct, and ensure all nurses are complying with the same codes. Ensure compliance with legal boundaries at all times, including CQC/DOLS/MCA Effectively assess and manage risks and issues across the group. Develop strategies for non-drug management of challenging behaviours where appropriate, and effective reviews of prescribing of anti-psychotic medicines across the KYN portfolio of homes. Develop the principles of dignity, safeguarding and clinical effectiveness, and act as the lead advocate for optimal resident care and support at every stage Ensure a high standard of care delivery, based on the assessment of care needs and in consultation with residents, their relatives and the care team. Oversee medication practices across the group to ensure compliance with high risk, antipsychotics and PRN medication. Work together with the Clinical managers to ensure all residents receive high quality care at all times. Ensure the accuracy, efficiency and comprehensiveness of care documentation and complete regular audits and compliance checks. Ensure dementia awareness throughout the KYN Care home portfolio and across all staff team functions. Assist with training and development of the staff team Report to the Director of Care and wellness changes in compliance across the homes Work with the Director of Care and Wellness on projects to further enhance and support KYN care homes to achieve outstanding ratings across the care, medication and dementia care processes. About you: Registered Nurse with valid NMC PIN Evidence of continued professional development in dementia care In-depth understanding of dementia (types, progression, interventions) Strong knowledge of clinical governance and safeguarding principles Understanding of national dementia strategies and NICE guidelines Ability to analyse clinical data and implement service improvements Skilled in auditing, report writing, and action planning Excellent communication, coaching, and influencing skills IT literacy (Microsoft Office, digital care systems) Minimum 3 years' experience in a senior clinical role within dementia care Experience managing or supporting multiple care homes or services Proven track record of improving dementia care standards and outcomes Experience in quality assurance and regulatory compliance (e.g., CQC/DOLS/MCA) Experience in training, mentoring, and supporting clinical teams Passionate advocate for person-centred dementia care Confident, compassionate, and clinically credible leader Flexible and able to travel regionally Resilient under pressure and adaptable to change Committed to promoting dignity, respect, and inclusion Dementia Care projects Desirable: Postgraduate qualification in dementia care, gerontology, or related field is desirable Leadership or management qualification (e.g., ILM, NVQ Level 5) Admiral Nurse Our commitment to you: Competitive salary and benefit 25 days annual leave plus bank holidays Bespoke company induction and on-going training programmes at all levels Access to the best-in-class equipment and technology Annual bonus (discretionary and scheme rules apply) Employee assistance programme and other attractive wellbeing benefits Discount schemes Company contributory pension scheme And much more To find out more about KYN, our teams and values please visit KYN is an equal opportunities employer. To be considered for this role you will have to provide proof of right to work in the UK and consent to an enhanced DBS check. To view our Privacy Policy, please visit
Aug 07, 2025
Full time
Head of Dementia Care - Permanent Contract Knightsbridge, London About KYN KYN is a highly capitalised portfolio company of Melford Capital, a private equity/ value investing hedge fund in the property sector, with a portfolio consisting of property (retail parks, warehouses, WeWork style offices) and property rich (hotels, student accommodation and care homes) investments. We are a brand-new care home company focused on offering an elevated approach to care: Individualised journeys built around the needs and interests of our residents in beautiful surroundings with life-enriching practices. The purpose of this role is to provide expert clinical leadership and support across the KYN care home portfolio, with a particular focus on dementia care. The role ensures the consistent delivery of exceptional clinical standards by overseeing care planning, staff competencies, medication practices, and compliance with regulatory frameworks such as CQC, DOLS, and MCA. Working collaboratively with Clinical Managers and reporting to the Director of Care and Wellness, the role drives continuous improvement through audits, training, and strategic initiatives. It champions dignity, safeguarding, and clinical effectiveness, ensuring that every resident receives high-quality, person-centred care throughout their journey. This role also plays a key part in supporting the organisation's overarching goal of achieving outstanding care for all its residents. About the opportunity: As Head of Dementia Care you will be responsible for: Provide clinical support across the KYN care home portfolio focusing on Dementia care and take responsibility for ensure all KYN Care home provide exceptional standards of clinical and Dementia care. Complete regular reviews of documentation, and complete ongoing assessments regarding staff competencies to achieve the KYN standards. Engage in care planning and implementation of care plans to ensure standards are maintained across the homes. Work within NMC codes of conduct, and ensure all nurses are complying with the same codes. Ensure compliance with legal boundaries at all times, including CQC/DOLS/MCA Effectively assess and manage risks and issues across the group. Develop strategies for non-drug management of challenging behaviours where appropriate, and effective reviews of prescribing of anti-psychotic medicines across the KYN portfolio of homes. Develop the principles of dignity, safeguarding and clinical effectiveness, and act as the lead advocate for optimal resident care and support at every stage Ensure a high standard of care delivery, based on the assessment of care needs and in consultation with residents, their relatives and the care team. Oversee medication practices across the group to ensure compliance with high risk, antipsychotics and PRN medication. Work together with the Clinical managers to ensure all residents receive high quality care at all times. Ensure the accuracy, efficiency and comprehensiveness of care documentation and complete regular audits and compliance checks. Ensure dementia awareness throughout the KYN Care home portfolio and across all staff team functions. Assist with training and development of the staff team Report to the Director of Care and wellness changes in compliance across the homes Work with the Director of Care and Wellness on projects to further enhance and support KYN care homes to achieve outstanding ratings across the care, medication and dementia care processes. About you: Registered Nurse with valid NMC PIN Evidence of continued professional development in dementia care In-depth understanding of dementia (types, progression, interventions) Strong knowledge of clinical governance and safeguarding principles Understanding of national dementia strategies and NICE guidelines Ability to analyse clinical data and implement service improvements Skilled in auditing, report writing, and action planning Excellent communication, coaching, and influencing skills IT literacy (Microsoft Office, digital care systems) Minimum 3 years' experience in a senior clinical role within dementia care Experience managing or supporting multiple care homes or services Proven track record of improving dementia care standards and outcomes Experience in quality assurance and regulatory compliance (e.g., CQC/DOLS/MCA) Experience in training, mentoring, and supporting clinical teams Passionate advocate for person-centred dementia care Confident, compassionate, and clinically credible leader Flexible and able to travel regionally Resilient under pressure and adaptable to change Committed to promoting dignity, respect, and inclusion Dementia Care projects Desirable: Postgraduate qualification in dementia care, gerontology, or related field is desirable Leadership or management qualification (e.g., ILM, NVQ Level 5) Admiral Nurse Our commitment to you: Competitive salary and benefit 25 days annual leave plus bank holidays Bespoke company induction and on-going training programmes at all levels Access to the best-in-class equipment and technology Annual bonus (discretionary and scheme rules apply) Employee assistance programme and other attractive wellbeing benefits Discount schemes Company contributory pension scheme And much more To find out more about KYN, our teams and values please visit KYN is an equal opportunities employer. To be considered for this role you will have to provide proof of right to work in the UK and consent to an enhanced DBS check. To view our Privacy Policy, please visit
Senior Python Developer (PYTHON/AWS/REACT) - Health tech - tech for good, make a positive impact on the world Highly successful and fast growing organisation has an exciting opportunity for a Senior Software Developer (PYTHON/AWS/REACT). They are looking for a talented individual who will design, implement, and maintain their publishing software, systems, and customer-facing digital products. Requirements Design and implement systems and software to meet requirements using appropriate tools and methods. Promote the creation of high-quality code by commitment to practices such as test-driven development, pair programming and code review. Be responsible for the technical development of all stages of software creation, including testing; ensure that implementation meets security, performance, and safety requirements. Suggest improvements to the code base, development processes, tooling and working practices. Encourage innovation by identifying, evaluating and adoption of emerging technologies. Assist with the design, implementation, and testing of APIs that adhere to the Open API specification Knowledge & Skills for this job Able to demonstrate commercial software development experience. Practical experience in system design, development, testing and operational stability. Deep knowledge and experience in Python and its ecosystem, patterns and pitfalls. Experience applying continuous delivery, test driven development and pair programming. Experience of working in an agile environment and an understanding of Scrum principles in particular. Experience writing and consuming RESTful APIs in Python. Experience with AWS services (Lambda, DynamoDB, ElasticSearch). Experience with creating web application UIs using ReactJS and with TypeScript The Directorate This role will work closely with our Head of Engineering, Head of Data Science, QA Manager, Lead Software Developers, Software Developers and Chief Technology Officer. The Team As well as the above teams, you will be working across the organisation. We are welcoming someone who sees opportunities, is proactive and energetic wanting to make a difference to the way we wor Excellent opportunity to positively impact patient safety whilst working on complex, challenging and career defining projects. Basic salary 64,000 + excellent benefits Hybrid role - between 4 - 8 days per month in the London office, the rest remote
Aug 07, 2025
Full time
Senior Python Developer (PYTHON/AWS/REACT) - Health tech - tech for good, make a positive impact on the world Highly successful and fast growing organisation has an exciting opportunity for a Senior Software Developer (PYTHON/AWS/REACT). They are looking for a talented individual who will design, implement, and maintain their publishing software, systems, and customer-facing digital products. Requirements Design and implement systems and software to meet requirements using appropriate tools and methods. Promote the creation of high-quality code by commitment to practices such as test-driven development, pair programming and code review. Be responsible for the technical development of all stages of software creation, including testing; ensure that implementation meets security, performance, and safety requirements. Suggest improvements to the code base, development processes, tooling and working practices. Encourage innovation by identifying, evaluating and adoption of emerging technologies. Assist with the design, implementation, and testing of APIs that adhere to the Open API specification Knowledge & Skills for this job Able to demonstrate commercial software development experience. Practical experience in system design, development, testing and operational stability. Deep knowledge and experience in Python and its ecosystem, patterns and pitfalls. Experience applying continuous delivery, test driven development and pair programming. Experience of working in an agile environment and an understanding of Scrum principles in particular. Experience writing and consuming RESTful APIs in Python. Experience with AWS services (Lambda, DynamoDB, ElasticSearch). Experience with creating web application UIs using ReactJS and with TypeScript The Directorate This role will work closely with our Head of Engineering, Head of Data Science, QA Manager, Lead Software Developers, Software Developers and Chief Technology Officer. The Team As well as the above teams, you will be working across the organisation. We are welcoming someone who sees opportunities, is proactive and energetic wanting to make a difference to the way we wor Excellent opportunity to positively impact patient safety whilst working on complex, challenging and career defining projects. Basic salary 64,000 + excellent benefits Hybrid role - between 4 - 8 days per month in the London office, the rest remote
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Associate Director, AI Data Scientist will be responsible for leading the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Lead the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Lead the development and implementation of GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Lead the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Design and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Build and maintain strategic relationships with external subject matter experts, including healthcare providers, medical researchers, regulators, and AI technology partners, to ensure alignment of AI solutions and stay current with emerging technologies and methodologies in the field. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high computer cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly to the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 7 - 10 years of related professional experience, with 3+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Experience/Knowledge in digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Aug 07, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Associate Director, AI Data Scientist will be responsible for leading the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Lead the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Lead the development and implementation of GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Lead the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Design and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Build and maintain strategic relationships with external subject matter experts, including healthcare providers, medical researchers, regulators, and AI technology partners, to ensure alignment of AI solutions and stay current with emerging technologies and methodologies in the field. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high computer cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly to the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 7 - 10 years of related professional experience, with 3+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Experience/Knowledge in digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
400M+ downloads. 75M+ monthly users. A decade of building - and we're still accelerating. Flo is the world's health app on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 - and we're not slowing down. With 6M paid subscribers and the highest-rated experience in the App Store's health category, we've spent 10 years earning trust at scale. Now, we're building the next generation of digital health - AI-powered, privacy-first, clinically backed - to help our users know their body better. The job You'll bridge the gap between cutting-edge AI technologies and non-technical teams, empowering them to leverage modern tools that can transform their workflows without requiring dedicated engineering resources. We're looking for someone with practical experience applying GenAI tools (like ChatGPT, Glean, Gemini, Claude) to real business problems, who can guide non-technical stakeholders through meaningful AI adoption. Your Experience Qualifications: 1-2 years of hands-on experience using GenAI tools in business contexts Working knowledge of major LLMs (e.g., GPT, Claude, Gemini) and their practical differences, limitations, and ideal use cases Experience working with business teams to implement technology solutions Strong understanding of modern AI capabilities, particularly in business applications Demonstrated ability to simplify complex technical concepts for non-technical audiences Experience with workflow automation, data analysis tools, and AI platforms Excellent communication and presentation skills Background in change management or technology adoption Interest in GenAI demonstrated through self-directed learning, experimentation, or side projects Bachelor's degree in business, information systems, or related field Ideal Candidate You're both technically savvy and people-oriented, with a talent for seeing how technology can solve real business problems. You're excited about the potential of AI to transform work, but pragmatic about implementation. You're an excellent translator between technical and non-technical worlds, and you understand that successful adoption requires addressing both practical and psychological barriers. You're a power user of GenAI tools, with stories of how you've helped others become more efficient. You're eager to share that knowledge. You're comfortable discussing how different AI models work at a high level and know how to pick the right tool for the job. What you'll be doing You'll be responsible for: Partner with non-technical departments to identify operational pain points and opportunities where AI and agentic tools can drive efficiency Translate business needs into practical technological solutions, focusing on low/no-code AI platforms and automation tools Support the AI Governance process, advising on the suitability of AI and agentic tools, ensuring responsible AI adoption Develop tailored adoption strategies for each department based on their unique workflows and technical comfort levels Lead demonstrations, workshops, and training sessions to build confidence in using AI-powered tools Create proof-of-concept solutions showing immediate value to drive enthusiasm and adoption Establish metrics to track successful technology adoption and business impact Provide ongoing support to teams as they integrate new tools into daily operations Serve as the primary liaison between business units and the IT department Advise departments on best-fit commercial AI models based on use case, highlighting strengths and weaknesses of tools like GPT-4, Claude, Glean, Gemini, etc. Support teams in prompt engineering and GenAI application design to automate tasks, reduce manual work, and improve productivity Champion the use of GenAI tools by sharing practical, tested examples of adoption within both personal and professional settings Your success measures will be: Increased adoption rates of AI and automation tools across non-technical departments Measurable efficiency improvements in targeted business processes Positive feedback from department leaders regarding technology value Development of reusable solution templates that can be deployed across multiple teams Growth in employee confidence and capabilities with AI-powered tools Demonstrated improvement in team productivity through GenAI-enabled processes and prompt engineering best practices How we work We're a mission-led, product-driven team. We move fast, stay focused and take ownership - from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar. You'll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it. What you'll get We support impact with meaningful reward. Here's what that looks like: Competitive salary and annual reviews Opportunity to participate in Flo's performance incentive scheme Paid holiday, sick leave, and female health leave Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents Accelerated professional growth through world-changing work and learning support Flexible office + home working, up to 2 months a year working abroad 5-week fully paid sabbatical at 5-year Floversary Flo Premium for friends & family, plus more health, pension and wellbeing perks Diversity, equity and inclusion Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role - nothing else. We're proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants.
Aug 07, 2025
Full time
400M+ downloads. 75M+ monthly users. A decade of building - and we're still accelerating. Flo is the world's health app on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 - and we're not slowing down. With 6M paid subscribers and the highest-rated experience in the App Store's health category, we've spent 10 years earning trust at scale. Now, we're building the next generation of digital health - AI-powered, privacy-first, clinically backed - to help our users know their body better. The job You'll bridge the gap between cutting-edge AI technologies and non-technical teams, empowering them to leverage modern tools that can transform their workflows without requiring dedicated engineering resources. We're looking for someone with practical experience applying GenAI tools (like ChatGPT, Glean, Gemini, Claude) to real business problems, who can guide non-technical stakeholders through meaningful AI adoption. Your Experience Qualifications: 1-2 years of hands-on experience using GenAI tools in business contexts Working knowledge of major LLMs (e.g., GPT, Claude, Gemini) and their practical differences, limitations, and ideal use cases Experience working with business teams to implement technology solutions Strong understanding of modern AI capabilities, particularly in business applications Demonstrated ability to simplify complex technical concepts for non-technical audiences Experience with workflow automation, data analysis tools, and AI platforms Excellent communication and presentation skills Background in change management or technology adoption Interest in GenAI demonstrated through self-directed learning, experimentation, or side projects Bachelor's degree in business, information systems, or related field Ideal Candidate You're both technically savvy and people-oriented, with a talent for seeing how technology can solve real business problems. You're excited about the potential of AI to transform work, but pragmatic about implementation. You're an excellent translator between technical and non-technical worlds, and you understand that successful adoption requires addressing both practical and psychological barriers. You're a power user of GenAI tools, with stories of how you've helped others become more efficient. You're eager to share that knowledge. You're comfortable discussing how different AI models work at a high level and know how to pick the right tool for the job. What you'll be doing You'll be responsible for: Partner with non-technical departments to identify operational pain points and opportunities where AI and agentic tools can drive efficiency Translate business needs into practical technological solutions, focusing on low/no-code AI platforms and automation tools Support the AI Governance process, advising on the suitability of AI and agentic tools, ensuring responsible AI adoption Develop tailored adoption strategies for each department based on their unique workflows and technical comfort levels Lead demonstrations, workshops, and training sessions to build confidence in using AI-powered tools Create proof-of-concept solutions showing immediate value to drive enthusiasm and adoption Establish metrics to track successful technology adoption and business impact Provide ongoing support to teams as they integrate new tools into daily operations Serve as the primary liaison between business units and the IT department Advise departments on best-fit commercial AI models based on use case, highlighting strengths and weaknesses of tools like GPT-4, Claude, Glean, Gemini, etc. Support teams in prompt engineering and GenAI application design to automate tasks, reduce manual work, and improve productivity Champion the use of GenAI tools by sharing practical, tested examples of adoption within both personal and professional settings Your success measures will be: Increased adoption rates of AI and automation tools across non-technical departments Measurable efficiency improvements in targeted business processes Positive feedback from department leaders regarding technology value Development of reusable solution templates that can be deployed across multiple teams Growth in employee confidence and capabilities with AI-powered tools Demonstrated improvement in team productivity through GenAI-enabled processes and prompt engineering best practices How we work We're a mission-led, product-driven team. We move fast, stay focused and take ownership - from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar. You'll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it. What you'll get We support impact with meaningful reward. Here's what that looks like: Competitive salary and annual reviews Opportunity to participate in Flo's performance incentive scheme Paid holiday, sick leave, and female health leave Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents Accelerated professional growth through world-changing work and learning support Flexible office + home working, up to 2 months a year working abroad 5-week fully paid sabbatical at 5-year Floversary Flo Premium for friends & family, plus more health, pension and wellbeing perks Diversity, equity and inclusion Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role - nothing else. We're proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants.
London, England, United Kingdom , Fixed-term THE ALLSAINTS TEAM At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a Contract Business Analyst for the Product Workstream within Project Nova, you will be a crucial bridge between business needs and technical solutions, driving clarity and precision in our product lifecycle initiatives. You will be responsible for eliciting, analyzing, and documenting requirements for complex projects aimed at transforming AllSaints' product management and merchandising capabilities. This role is central to the Product workstream of Project Nova, focusing on the implementation of process improvements (including PIM optimization and sample management), the rollout of a new buying and merchandising planning tool, and the adoption of digital product passports. You will ensure that business requirements are accurately captured and translated, contributing directly to the development of solutions that enhance product lifecycle efficiency and transparency across our global business. ABOUT THE PROJECT AND TEAM You will report directly to the Global Head of Transformation, working closely with the Project Nova leadership team, Project Managers, Product Owners, and other Business Analysts across relevant workstreams (Product, Merchandising, Supply Chain, Digital). This role requires significant collaboration with business stakeholders (e.g., Design, Product Development, Buying, Merchandising, Sourcing, Marketing), IT delivery teams, and external vendors/partners. You will be an integral part of a dynamic team driving the business transformation powered by core technology for AllSaints. WHAT WILL I BE DOING? 1. Requirements Elicitation & Management: Lead and facilitate workshops with diverse business stakeholders (e.g., Buying, Merchandising, Product Development) to elicit, analyze, and document detailed functional and non-functional requirements for product lifecycle initiatives. Translate complex business needs into clear, concise, and actionable user stories, use cases, process flows, and technical specifications, specifically for Digital Product Passports and a new Merchandise Planning tool. Manage and prioritize requirements, ensuring alignment with Project Nova's strategic objectives and workstream goals, including PIM optimization and sample management improvements. Conduct thorough gap analysis between current and future state processes and data flows within the product lifecycle. 2. Process Analysis & Design: Map current state business processes within product development, buying, and merchandising, identifying inefficiencies and areas for improvement. Design optimized future state processes and data flows, leveraging new technologies and capabilities. Develop detailed process documentation, including swimlane diagrams, data flow diagrams, and workflow models. 3. Stakeholder Collaboration & Communication: Act as a key liaison between business users, the Product Owner, and technical development teams, ensuring mutual understanding and effective communication throughout the project lifecycle. Communicate complex technical concepts and business impacts clearly to both technical and non-technical audiences. Support change management activities by helping to articulate the 'why' behind changes and preparing user documentation and training materials. 4. Testing & Quality Assurance Support: Collaborate with QA teams to develop comprehensive test cases and scenarios based on defined requirements for data quality, integration accuracy, and system functionality. Support User Acceptance Testing (UAT) by coordinating business users, documenting defects, and ensuring resolution. WHAT SKILLS DO I NEED? Extensive Business Analyst experience specifically supporting product lifecycle, merchandising, or supply chain projects within a retail or similar fast-paced industry. Proven ability to elicit, analyze, document, and manage complex business requirements for software development projects. Direct experience working on projects involving Product Information Management (PIM) systems, sample management processes, Merchandise Planning tools, and Digital Product Passports. Strong proficiency in process mapping and business process re-engineering, particularly related to product data flows and system integrations. Solid understanding of product lifecycle stages (design, development, sourcing, buying, merchandising, retail). Familiarity with agile methodologies (Scrum, Kanban) and tools (e.g., Jira, Confluence). Excellent analytical, problem-solving, and critical thinking skills, with a keen eye for detail. Exceptional communication (written and verbal), interpersonal, and presentation skills. Ability to manage multiple priorities and work effectively in a fast-paced, dynamic environment. ABOUT THE LOCATION Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.
Aug 06, 2025
Full time
London, England, United Kingdom , Fixed-term THE ALLSAINTS TEAM At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a Contract Business Analyst for the Product Workstream within Project Nova, you will be a crucial bridge between business needs and technical solutions, driving clarity and precision in our product lifecycle initiatives. You will be responsible for eliciting, analyzing, and documenting requirements for complex projects aimed at transforming AllSaints' product management and merchandising capabilities. This role is central to the Product workstream of Project Nova, focusing on the implementation of process improvements (including PIM optimization and sample management), the rollout of a new buying and merchandising planning tool, and the adoption of digital product passports. You will ensure that business requirements are accurately captured and translated, contributing directly to the development of solutions that enhance product lifecycle efficiency and transparency across our global business. ABOUT THE PROJECT AND TEAM You will report directly to the Global Head of Transformation, working closely with the Project Nova leadership team, Project Managers, Product Owners, and other Business Analysts across relevant workstreams (Product, Merchandising, Supply Chain, Digital). This role requires significant collaboration with business stakeholders (e.g., Design, Product Development, Buying, Merchandising, Sourcing, Marketing), IT delivery teams, and external vendors/partners. You will be an integral part of a dynamic team driving the business transformation powered by core technology for AllSaints. WHAT WILL I BE DOING? 1. Requirements Elicitation & Management: Lead and facilitate workshops with diverse business stakeholders (e.g., Buying, Merchandising, Product Development) to elicit, analyze, and document detailed functional and non-functional requirements for product lifecycle initiatives. Translate complex business needs into clear, concise, and actionable user stories, use cases, process flows, and technical specifications, specifically for Digital Product Passports and a new Merchandise Planning tool. Manage and prioritize requirements, ensuring alignment with Project Nova's strategic objectives and workstream goals, including PIM optimization and sample management improvements. Conduct thorough gap analysis between current and future state processes and data flows within the product lifecycle. 2. Process Analysis & Design: Map current state business processes within product development, buying, and merchandising, identifying inefficiencies and areas for improvement. Design optimized future state processes and data flows, leveraging new technologies and capabilities. Develop detailed process documentation, including swimlane diagrams, data flow diagrams, and workflow models. 3. Stakeholder Collaboration & Communication: Act as a key liaison between business users, the Product Owner, and technical development teams, ensuring mutual understanding and effective communication throughout the project lifecycle. Communicate complex technical concepts and business impacts clearly to both technical and non-technical audiences. Support change management activities by helping to articulate the 'why' behind changes and preparing user documentation and training materials. 4. Testing & Quality Assurance Support: Collaborate with QA teams to develop comprehensive test cases and scenarios based on defined requirements for data quality, integration accuracy, and system functionality. Support User Acceptance Testing (UAT) by coordinating business users, documenting defects, and ensuring resolution. WHAT SKILLS DO I NEED? Extensive Business Analyst experience specifically supporting product lifecycle, merchandising, or supply chain projects within a retail or similar fast-paced industry. Proven ability to elicit, analyze, document, and manage complex business requirements for software development projects. Direct experience working on projects involving Product Information Management (PIM) systems, sample management processes, Merchandise Planning tools, and Digital Product Passports. Strong proficiency in process mapping and business process re-engineering, particularly related to product data flows and system integrations. Solid understanding of product lifecycle stages (design, development, sourcing, buying, merchandising, retail). Familiarity with agile methodologies (Scrum, Kanban) and tools (e.g., Jira, Confluence). Excellent analytical, problem-solving, and critical thinking skills, with a keen eye for detail. Exceptional communication (written and verbal), interpersonal, and presentation skills. Ability to manage multiple priorities and work effectively in a fast-paced, dynamic environment. ABOUT THE LOCATION Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.
Position Title:Regional Digital Technology Business Partner, Growth (GB, Ireland and EMENA) Position Type: Regular - Full-Time Requisition ID:36821 About McCain . At McCain, we're feeding the world: from French fries to Smiles, we contribute to the important role food plays in people's lives. That's why we're dedicated to ensuring our core values-Family, Authentic, Trusted, and Quality-shine through every day. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe that we can work together, along with our business and community partners, to bring sustainable growth and positive change today, tomorrow, and for generations to come. Join us and see how you can MAKE IT at McCain! Why join the McCain family . Your Life - we're here to help you fulfil your potential, flourish, and thrive in work and life. Your Success - work alongside passionate individuals who are committed to supporting your career ambitions, drive, and success. Your Impact - we want you to make a meaningful, lasting impact for you, for your colleagues, and for the business. About the role . At McCain, we're more than just a global leader in food - we're a business powered by innovation, insight, and connection. As we drive bold transformation across our global operations, we're looking for a visionary leader to help shape and deliver our digital future. We're hiring a Regional Digital Technology Business Partner, Growth, to join our senior Digital Technology leadership team. This highly strategic role will partner with our Commercial, Marketing, and Innovation functions across GB and EMENA, delivering impactful, data-driven digital solutions that accelerate our business strategy. As a trusted advisor and digital thought leader, you'll be the strategic bridge between our Growth (Commercial, Marketing, Innovation) teams and the Digital Technology organization across GB and EMENA. Your role will be pivotal in shaping and executing a digitally enabled strategy that delivers meaningful business outcomes and long-term value. You will: Build and nurture strategic partnerships with senior stakeholders across GB and EMENA, ensuring digital initiatives are fully aligned with commercial objectives and growth ambitions. Co-create and deliver a connected digital roadmap, integrating regional priorities with global strategies to drive scalable impact. Lead and manage a portfolio of high-impact initiatives, from CRM and digital marketing platforms to trade planning and advanced analytics solutions - ensuring prioritization, alignment, and value realization. Drive digital investment planning, including business case development, budgeting, forecasting, and ongoing financial oversight (CAPEX/OPEX). Sponsor and lead transformation programs, championing cross-functional collaboration and embedding new capabilities that elevate performance and innovation. Actively contribute to commercial strategy, identifying emerging needs and market opportunities, and translating them into actionable digital solutions. Ensure strong alignment with global tech delivery and support teams, facilitating seamless implementation and operational excellence across functions. Lead change management efforts, promoting user adoption and maximizing the impact of digital tools across business units. Inspire and mentor diverse, high-performing teams, fostering a culture of trust, innovation, and continuous learning. Qualifications & Skills : 10+ years in a senior digital/technology leadership role, ideally within CPG, food service, QSR, or retail industries. A track record of delivering complex digital transformation programs at scale. Deep expertise with CRM (e.g. Salesforce), digital marketing tools, trade planning, and analytics platforms. Extensive experience partnering with Commercial, Marketing, or Innovation teams. Strong business acumen and proven ability to connect strategy to execution in global or matrixed organizations. Excellent interpersonal, communication, and stakeholder engagement skills. Bachelor's degree in Computer Science or a related field is required; MBA or advanced degree is highly desirable. Leadership Principles . Our principles, each with related practices, guide our actions across the organisation. Together, they address how McCain interacts with our customers and employees, and how we work as individuals and collectively to find success. While each role adheres to the Leadership Principles, individual roles may focus more on a specific principle or principles. We are customer obsessed. Customers are our starting point. By understanding their needs and leveraging data and consumer insights, we drive mutual success. We think big and plan ahead. Through ambition, curiosity, and smart risks, we can accomplish goals, refine processes, and innovate to scale success. We bring out the best in our people. We create safe spaces for our people so that trust and empowerment come naturally. Inclusion is about listening first, showing humility, and working together. We act like owners. Together, we clear obstacles and do the work that makes us all successful and proud to be part of McCain. Location. Being in the office every single day is a thing of the past. Here at McCain, we champion hybrid working. This means we don't have a set expectation of exactly when you need to be in the office - however we do encourage our full-time, office-based people to connect in person with others for around half of their working time as that's the best way for us to build and maintain our connections. Our head office (Customer Experience Centre) is on the outskirts of Scarborough - 1.5 hours away from Leeds City Centre, and about an hour from York. We have lots of colleagues who travel to and from our Experience Centre (even if it is just for a good coffee!) and because hybrid really does mean hybrid at McCain, they get the opportunity to collaborate with their colleagues when they're in the office, and balance that with working from home to ensure they get a good life-work balance. The benefits of working for McCain . Although we do encourage you to taste the goods you'll be pleased to know we don't pay you in 'chips'. For working hard, you'll also get a great salary and some pretty good benefits including: A generous Car Allowance An achievable yearly bonus based on personal performance. An excellent pension where we will pay double what you do, up to a maximum of 12% of your pay Flexible holidays - where you can buy & sell up to 5 days holiday per year Optional health cash plan Cycle to work scheme 'Chips In' Volunteering Day Off - to make a positive impact to the competitiveness, resilience, and long-term development of McCain communities across the globe And of course, being part of a Global business there are great opportunities to shine/thrive should you wish to relocate in the future. We have an ambitious 5-year growth plan that presents development & progression opportunities for those who seek it out. The McCain experience . We are McCain: this statement is about our power collectively and our importance individually-your impact is a significant part of the business. Our winning culture focuses on authenticity and trust so we can always bring out the best in our people. Here, you have the opportunity to learn, grow, and thrive while being yourself. Join our team to see why we're better together. McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger.All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law. McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions. Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy , as applicable. You can understand how your personal information isbeing handled here . Job Family:Information Technology Location(s): GB - United Kingdom : England : Scarborough Company:McCain Foods (G.B.) Ltd
Aug 06, 2025
Full time
Position Title:Regional Digital Technology Business Partner, Growth (GB, Ireland and EMENA) Position Type: Regular - Full-Time Requisition ID:36821 About McCain . At McCain, we're feeding the world: from French fries to Smiles, we contribute to the important role food plays in people's lives. That's why we're dedicated to ensuring our core values-Family, Authentic, Trusted, and Quality-shine through every day. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe that we can work together, along with our business and community partners, to bring sustainable growth and positive change today, tomorrow, and for generations to come. Join us and see how you can MAKE IT at McCain! Why join the McCain family . Your Life - we're here to help you fulfil your potential, flourish, and thrive in work and life. Your Success - work alongside passionate individuals who are committed to supporting your career ambitions, drive, and success. Your Impact - we want you to make a meaningful, lasting impact for you, for your colleagues, and for the business. About the role . At McCain, we're more than just a global leader in food - we're a business powered by innovation, insight, and connection. As we drive bold transformation across our global operations, we're looking for a visionary leader to help shape and deliver our digital future. We're hiring a Regional Digital Technology Business Partner, Growth, to join our senior Digital Technology leadership team. This highly strategic role will partner with our Commercial, Marketing, and Innovation functions across GB and EMENA, delivering impactful, data-driven digital solutions that accelerate our business strategy. As a trusted advisor and digital thought leader, you'll be the strategic bridge between our Growth (Commercial, Marketing, Innovation) teams and the Digital Technology organization across GB and EMENA. Your role will be pivotal in shaping and executing a digitally enabled strategy that delivers meaningful business outcomes and long-term value. You will: Build and nurture strategic partnerships with senior stakeholders across GB and EMENA, ensuring digital initiatives are fully aligned with commercial objectives and growth ambitions. Co-create and deliver a connected digital roadmap, integrating regional priorities with global strategies to drive scalable impact. Lead and manage a portfolio of high-impact initiatives, from CRM and digital marketing platforms to trade planning and advanced analytics solutions - ensuring prioritization, alignment, and value realization. Drive digital investment planning, including business case development, budgeting, forecasting, and ongoing financial oversight (CAPEX/OPEX). Sponsor and lead transformation programs, championing cross-functional collaboration and embedding new capabilities that elevate performance and innovation. Actively contribute to commercial strategy, identifying emerging needs and market opportunities, and translating them into actionable digital solutions. Ensure strong alignment with global tech delivery and support teams, facilitating seamless implementation and operational excellence across functions. Lead change management efforts, promoting user adoption and maximizing the impact of digital tools across business units. Inspire and mentor diverse, high-performing teams, fostering a culture of trust, innovation, and continuous learning. Qualifications & Skills : 10+ years in a senior digital/technology leadership role, ideally within CPG, food service, QSR, or retail industries. A track record of delivering complex digital transformation programs at scale. Deep expertise with CRM (e.g. Salesforce), digital marketing tools, trade planning, and analytics platforms. Extensive experience partnering with Commercial, Marketing, or Innovation teams. Strong business acumen and proven ability to connect strategy to execution in global or matrixed organizations. Excellent interpersonal, communication, and stakeholder engagement skills. Bachelor's degree in Computer Science or a related field is required; MBA or advanced degree is highly desirable. Leadership Principles . Our principles, each with related practices, guide our actions across the organisation. Together, they address how McCain interacts with our customers and employees, and how we work as individuals and collectively to find success. While each role adheres to the Leadership Principles, individual roles may focus more on a specific principle or principles. We are customer obsessed. Customers are our starting point. By understanding their needs and leveraging data and consumer insights, we drive mutual success. We think big and plan ahead. Through ambition, curiosity, and smart risks, we can accomplish goals, refine processes, and innovate to scale success. We bring out the best in our people. We create safe spaces for our people so that trust and empowerment come naturally. Inclusion is about listening first, showing humility, and working together. We act like owners. Together, we clear obstacles and do the work that makes us all successful and proud to be part of McCain. Location. Being in the office every single day is a thing of the past. Here at McCain, we champion hybrid working. This means we don't have a set expectation of exactly when you need to be in the office - however we do encourage our full-time, office-based people to connect in person with others for around half of their working time as that's the best way for us to build and maintain our connections. Our head office (Customer Experience Centre) is on the outskirts of Scarborough - 1.5 hours away from Leeds City Centre, and about an hour from York. We have lots of colleagues who travel to and from our Experience Centre (even if it is just for a good coffee!) and because hybrid really does mean hybrid at McCain, they get the opportunity to collaborate with their colleagues when they're in the office, and balance that with working from home to ensure they get a good life-work balance. The benefits of working for McCain . Although we do encourage you to taste the goods you'll be pleased to know we don't pay you in 'chips'. For working hard, you'll also get a great salary and some pretty good benefits including: A generous Car Allowance An achievable yearly bonus based on personal performance. An excellent pension where we will pay double what you do, up to a maximum of 12% of your pay Flexible holidays - where you can buy & sell up to 5 days holiday per year Optional health cash plan Cycle to work scheme 'Chips In' Volunteering Day Off - to make a positive impact to the competitiveness, resilience, and long-term development of McCain communities across the globe And of course, being part of a Global business there are great opportunities to shine/thrive should you wish to relocate in the future. We have an ambitious 5-year growth plan that presents development & progression opportunities for those who seek it out. The McCain experience . We are McCain: this statement is about our power collectively and our importance individually-your impact is a significant part of the business. Our winning culture focuses on authenticity and trust so we can always bring out the best in our people. Here, you have the opportunity to learn, grow, and thrive while being yourself. Join our team to see why we're better together. McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger.All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law. McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions. Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy , as applicable. You can understand how your personal information isbeing handled here . Job Family:Information Technology Location(s): GB - United Kingdom : England : Scarborough Company:McCain Foods (G.B.) Ltd
London - Hybrid working - 2 days on site Solutions Manager - Brand Innovation (6-Month Contract) London, Hybrid (2 days onsite) £537-£595/day PAYE 40 hours/week Are you a skilled project or program manager with a passion for innovation, advertising, and delivering high-impact campaigns for major brands? We're seeking a Solutions Manager to join a leading Brand Innovation team, focused on shaping creative, tech-integrated advertising experiences across entertainment and hospitality sectors. In this fast-paced and dynamic role, you'll act as the engine behind the execution of unique ad campaigns-partnering with creative, technical, legal, and sales teams to bring ideas to life on high-visibility digital platforms. What You'll Be Doing: Own the end-to-end delivery of complex advertising campaigns-from scope and planning through to go-live. Translate creative ideas into structured project plans, timelines, and stakeholder deliverables. Liaise directly with clients to understand their objectives and provide strategic solutions. Work cross-functionally to manage bottlenecks, mitigate risk, and drive execution. Validate technical feasibility and coordinate with testing, design, and implementation teams. Support innovation by developing and scaling custom advertising solutions beyond standard offerings. Present project updates confidently to senior leadership, clients, and cross-functional teams. About You: Strong experience as a Project Manager, Program Manager, or Solutions Manager-ideally within advertising, media, or marketing. Proven success managing multi-stakeholder, high-visibility digital campaigns. Strong understanding of advertising ecosystems and project lifecycle management. Advanced skills in Salesforce, Asana, Slack, Excel, PowerPoint. Confident communicator with excellent presentation skills. Able to think strategically, problem-solve creatively, and handle ambiguity with ease. Collaborative and customer-focused with a positive, proactive mindset. Key Skills: Advanced Communication & Presentation - lead client calls and internal stakeholder syncs with confidence. Exceptional Organisation & Process Management - track multiple projects using tools like Asana and Salesforce. Solutions-Driven Mindset - creatively overcome blockers and deliver results in tight timelines. Why This Role? Creative Exposure: Work on ad campaigns for major entertainment releases-movies, games, and more. Innovation-Focused: Be part of a team constantly experimenting with new formats, platforms, and ideas. Career-Defining Projects: Influence high-impact, high-visibility projects for globally recognised brands. Fast-Paced & Collaborative: Join a high-performing team with an energising mix of creativity and execution excellence. Client Description Our Client is a FTSE 100, multinational technology company no longer known for just one thing. Their areas of expertise include e-commerce, cloud computing, digital streaming, artificial intelligence, original entertainment the list goes on. Despite being primarily digital, their aim is to be the most customer-centric company in the world. Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.
Aug 06, 2025
Full time
London - Hybrid working - 2 days on site Solutions Manager - Brand Innovation (6-Month Contract) London, Hybrid (2 days onsite) £537-£595/day PAYE 40 hours/week Are you a skilled project or program manager with a passion for innovation, advertising, and delivering high-impact campaigns for major brands? We're seeking a Solutions Manager to join a leading Brand Innovation team, focused on shaping creative, tech-integrated advertising experiences across entertainment and hospitality sectors. In this fast-paced and dynamic role, you'll act as the engine behind the execution of unique ad campaigns-partnering with creative, technical, legal, and sales teams to bring ideas to life on high-visibility digital platforms. What You'll Be Doing: Own the end-to-end delivery of complex advertising campaigns-from scope and planning through to go-live. Translate creative ideas into structured project plans, timelines, and stakeholder deliverables. Liaise directly with clients to understand their objectives and provide strategic solutions. Work cross-functionally to manage bottlenecks, mitigate risk, and drive execution. Validate technical feasibility and coordinate with testing, design, and implementation teams. Support innovation by developing and scaling custom advertising solutions beyond standard offerings. Present project updates confidently to senior leadership, clients, and cross-functional teams. About You: Strong experience as a Project Manager, Program Manager, or Solutions Manager-ideally within advertising, media, or marketing. Proven success managing multi-stakeholder, high-visibility digital campaigns. Strong understanding of advertising ecosystems and project lifecycle management. Advanced skills in Salesforce, Asana, Slack, Excel, PowerPoint. Confident communicator with excellent presentation skills. Able to think strategically, problem-solve creatively, and handle ambiguity with ease. Collaborative and customer-focused with a positive, proactive mindset. Key Skills: Advanced Communication & Presentation - lead client calls and internal stakeholder syncs with confidence. Exceptional Organisation & Process Management - track multiple projects using tools like Asana and Salesforce. Solutions-Driven Mindset - creatively overcome blockers and deliver results in tight timelines. Why This Role? Creative Exposure: Work on ad campaigns for major entertainment releases-movies, games, and more. Innovation-Focused: Be part of a team constantly experimenting with new formats, platforms, and ideas. Career-Defining Projects: Influence high-impact, high-visibility projects for globally recognised brands. Fast-Paced & Collaborative: Join a high-performing team with an energising mix of creativity and execution excellence. Client Description Our Client is a FTSE 100, multinational technology company no longer known for just one thing. Their areas of expertise include e-commerce, cloud computing, digital streaming, artificial intelligence, original entertainment the list goes on. Despite being primarily digital, their aim is to be the most customer-centric company in the world. Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.
Net Talent are delighted to be partnering with an ambitious Managed Security Service Provider established in Scotland with a growing global footprint. They are driven to help protect organisations against the rising threat of cyber-attacks in an ever-evolving digital world. The have become a known Microsoft Security Partner with NCSC status as well as several prestigious awards to their name. More importantly, they are a people focused organisation who recognise their success is all down to the employees who make it happen. This is their biggest achievement! Due to ambitious growth plans for 2024, they are looking to add a Lead Data Security Consultant to their team. This can be a home-based role anywhere in the UK. This will require someone who knows IT Security and Data Loss Prevention while being capable of recommending solutions to a varied client base. The Lead Data Security Consultant is responsible for delivering high-quality professional services engagements across both the Cyber and Information Security realms. They are also here to coach junior consultants within engagements, to help refine consultancy offerings and to offer current and prospective customers a professional touchpoint. Position Lead and execute consultancy engagements focused on data security and regulatory compliance. Participate in end-to-end client projects, including proof of concepts (POCs), gathering requirements, designing solutions, planning implementation, providing guidance, optimizing environments, and operationalizing Purview Security & Compliance capabilities. Employ active listening and probing techniques to comprehend clients' business operations, challenges, and risks effectively. Engage with technical and business stakeholders to assess current and future needs. Translate business requirements into technical architectures, visions, and strategic roadmaps. Act as a subject matter expert in Data Security and Information Governance. Stay updated on industry best practices and maintain a profound understanding of security and compliance technologies. Coach and mentor colleagues to enhance team knowledge and capabilities. Collaborate and exchange knowledge with strategic channel partners, such as Microsoft. Support pre-sales efforts to nurture the Data Security Practice revenue pipeline. Work closely with sales teams to identify and seize new business opportunities and expand the client portfolio. Contribute to scoping, drafting statements of work (SOWs), developing proposals, responding to requests for proposals (RFPs), and delivering presentations to prospective clients. Requirements Proficient in articulating contemporary concepts surrounding information classification, data leakage, and risk management within the framework of Microsoft Security and Compliance offerings. Demonstrated ability to create and refine technical and architectural documentation, including designs, operating models, and solution specifications. Comprehensive understanding of the broader Microsoft 365 productivity ecosystem, encompassing Exchange Online, SharePoint Online, and Microsoft Teams, including their operational logic and common deployment scenarios. Familiarity with significant regulatory compliance standards applicable to organizations utilizing cloud services or engaging in general data processing. Proactive and client-centric approach to problem-solving and decision-making. Ideally possess hands-on experience deploying Microsoft Purview and related services in live environments. What's included? Competitive salary Unlimited holiday entitlement 5% pension contribution Private healthcare Employee assistance programme Remote working Personal development programme
Aug 06, 2025
Full time
Net Talent are delighted to be partnering with an ambitious Managed Security Service Provider established in Scotland with a growing global footprint. They are driven to help protect organisations against the rising threat of cyber-attacks in an ever-evolving digital world. The have become a known Microsoft Security Partner with NCSC status as well as several prestigious awards to their name. More importantly, they are a people focused organisation who recognise their success is all down to the employees who make it happen. This is their biggest achievement! Due to ambitious growth plans for 2024, they are looking to add a Lead Data Security Consultant to their team. This can be a home-based role anywhere in the UK. This will require someone who knows IT Security and Data Loss Prevention while being capable of recommending solutions to a varied client base. The Lead Data Security Consultant is responsible for delivering high-quality professional services engagements across both the Cyber and Information Security realms. They are also here to coach junior consultants within engagements, to help refine consultancy offerings and to offer current and prospective customers a professional touchpoint. Position Lead and execute consultancy engagements focused on data security and regulatory compliance. Participate in end-to-end client projects, including proof of concepts (POCs), gathering requirements, designing solutions, planning implementation, providing guidance, optimizing environments, and operationalizing Purview Security & Compliance capabilities. Employ active listening and probing techniques to comprehend clients' business operations, challenges, and risks effectively. Engage with technical and business stakeholders to assess current and future needs. Translate business requirements into technical architectures, visions, and strategic roadmaps. Act as a subject matter expert in Data Security and Information Governance. Stay updated on industry best practices and maintain a profound understanding of security and compliance technologies. Coach and mentor colleagues to enhance team knowledge and capabilities. Collaborate and exchange knowledge with strategic channel partners, such as Microsoft. Support pre-sales efforts to nurture the Data Security Practice revenue pipeline. Work closely with sales teams to identify and seize new business opportunities and expand the client portfolio. Contribute to scoping, drafting statements of work (SOWs), developing proposals, responding to requests for proposals (RFPs), and delivering presentations to prospective clients. Requirements Proficient in articulating contemporary concepts surrounding information classification, data leakage, and risk management within the framework of Microsoft Security and Compliance offerings. Demonstrated ability to create and refine technical and architectural documentation, including designs, operating models, and solution specifications. Comprehensive understanding of the broader Microsoft 365 productivity ecosystem, encompassing Exchange Online, SharePoint Online, and Microsoft Teams, including their operational logic and common deployment scenarios. Familiarity with significant regulatory compliance standards applicable to organizations utilizing cloud services or engaging in general data processing. Proactive and client-centric approach to problem-solving and decision-making. Ideally possess hands-on experience deploying Microsoft Purview and related services in live environments. What's included? Competitive salary Unlimited holiday entitlement 5% pension contribution Private healthcare Employee assistance programme Remote working Personal development programme
At Munich Re Specialty - Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, supported by an effective and adaptable strategy, superior products, and industry leaders working in a supportive environment to achieve this. At the heart of our success is a strong culture where people are encouraged to be present, bold, and curious, allowing them to achieve their individual goals. We are currently seeking a Data Analytics Architect based in Manchester on a full-time basis, reporting to the Head of Subsection for Data and Analytics . Responsibilities: Lead the design and implementation of scalable data architecture supporting analytics and digitalization for MR Syndicate (MRSL) within a cross-functional team of architects from business and technology. Develop and maintain data models (logical and physical) to support business needs, ensuring data integrity and efficiency. Design and govern data architecture and integration standards across Azure Data Factory and Databricks to enable integrated analytics solutions. Support Munich Re's pillars for Data Governance, Metadata Management, MDM, Data Quality, Data Warehousing, Sourcing and Staging of data, BI, Advanced Analytics, and R&D, in close alignment with business functions and enterprise information management. Manage the Information Management framework, architecture, processes, and solutions. Be responsible for strategic roadmaps outlining the journey to the target state for all Data & Analytics domains. Review third-party high-level designs and implementations to ensure quality, coherence, and consistency with MR Specialty and Enterprise Data architecture. Deliver standards, patterns, and controls for deploying services in a standard and repeatable manner. Knowledge and Skills: University degree preferably in Computer Engineering, IT, or a related field. 5+ years of hands-on experience in design, engineering, administration, and implementation of systems and architectures in an insurance enterprise. Understanding of insurance domain concepts with hands-on data modeling experience. Experience with Azure Data Factory and Databricks, including designing data pipelines for secure data solutions. Industry certifications in Azure, Databricks, or data architecture are advantageous. Knowledge of system development methodologies such as Agile, DevOps, etc. Ability to estimate the financial impact of technology solutions. Ability to quickly understand new and emerging technologies. Preferably ITIL or IBCS certified or willing to pursue certification. Excellent communication skills for engaging with senior stakeholders and building relationships. Flexible, curious, and innovative mindset. If your experience doesn't perfectly match every requirement, we encourage you to apply - you might be the candidate we're looking for! At Munich Re, we value Diversity, Equity, and Inclusion, fostering an innovative and resilient environment. We are committed to building a diverse workforce and an equitable, inclusive workplace where everyone can succeed. Candidates can request reasonable adjustments during the recruitment process by contacting their Talent Acquisition representative. Our Commitment to Sustainability and Wellbeing: Our ESG strategy focuses on environmental, social, and governance topics, supporting community initiatives and offering volunteering opportunities. Critical illness insurance, Life Assurance, and Permanent Health Insurance Wellbeing and Development Scheme, EAP, Health Assessments Electric Vehicle Salary Sacrifice Scheme Support for professional development and continuing education
Aug 06, 2025
Full time
At Munich Re Specialty - Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, supported by an effective and adaptable strategy, superior products, and industry leaders working in a supportive environment to achieve this. At the heart of our success is a strong culture where people are encouraged to be present, bold, and curious, allowing them to achieve their individual goals. We are currently seeking a Data Analytics Architect based in Manchester on a full-time basis, reporting to the Head of Subsection for Data and Analytics . Responsibilities: Lead the design and implementation of scalable data architecture supporting analytics and digitalization for MR Syndicate (MRSL) within a cross-functional team of architects from business and technology. Develop and maintain data models (logical and physical) to support business needs, ensuring data integrity and efficiency. Design and govern data architecture and integration standards across Azure Data Factory and Databricks to enable integrated analytics solutions. Support Munich Re's pillars for Data Governance, Metadata Management, MDM, Data Quality, Data Warehousing, Sourcing and Staging of data, BI, Advanced Analytics, and R&D, in close alignment with business functions and enterprise information management. Manage the Information Management framework, architecture, processes, and solutions. Be responsible for strategic roadmaps outlining the journey to the target state for all Data & Analytics domains. Review third-party high-level designs and implementations to ensure quality, coherence, and consistency with MR Specialty and Enterprise Data architecture. Deliver standards, patterns, and controls for deploying services in a standard and repeatable manner. Knowledge and Skills: University degree preferably in Computer Engineering, IT, or a related field. 5+ years of hands-on experience in design, engineering, administration, and implementation of systems and architectures in an insurance enterprise. Understanding of insurance domain concepts with hands-on data modeling experience. Experience with Azure Data Factory and Databricks, including designing data pipelines for secure data solutions. Industry certifications in Azure, Databricks, or data architecture are advantageous. Knowledge of system development methodologies such as Agile, DevOps, etc. Ability to estimate the financial impact of technology solutions. Ability to quickly understand new and emerging technologies. Preferably ITIL or IBCS certified or willing to pursue certification. Excellent communication skills for engaging with senior stakeholders and building relationships. Flexible, curious, and innovative mindset. If your experience doesn't perfectly match every requirement, we encourage you to apply - you might be the candidate we're looking for! At Munich Re, we value Diversity, Equity, and Inclusion, fostering an innovative and resilient environment. We are committed to building a diverse workforce and an equitable, inclusive workplace where everyone can succeed. Candidates can request reasonable adjustments during the recruitment process by contacting their Talent Acquisition representative. Our Commitment to Sustainability and Wellbeing: Our ESG strategy focuses on environmental, social, and governance topics, supporting community initiatives and offering volunteering opportunities. Critical illness insurance, Life Assurance, and Permanent Health Insurance Wellbeing and Development Scheme, EAP, Health Assessments Electric Vehicle Salary Sacrifice Scheme Support for professional development and continuing education
THE ALLSAINTS TEAM At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future THE ROLE Reporting to the Digital Trading Manager US / ROW, the Senior Digital Trading Coordinator will support and help shape the execution of the US and ROW online trading strategy for With a sharp commercial eye and deep understanding of ecommerce performance metrics, you will work alongside the Digital Trading Manager to improve site performance, conversion, and profitability across markets. This role will play a pivotal part in leading campaign execution, optimising digital merchandising, and generating actionable insights to enhance the customer experience and drive revenue. You will manage the Digital Trading Assistant, ensuring the smooth execution of daily website operations. This role offers an excellent opportunity to develop your skills in digital trading within a dynamic ecommerce environment. WHAT WILL I BE DOING Working with the Digital Trading Manager to deliver and evolve the online trading calendar and campaign strategy, ensuring commercial and customer needs are balanced. Responsible for the onsite execution of campaigns, brand and promotional strategies. Working closely with Performanace Marketing, CRM and B&M teams to drive initiatives and actions to improve sales and KPIs. Use a commercial lens to assess and respond to daily and weekly sales trends, making swift trading recommendations to drive KPIs. Manage the implementation of site merchandising plans across navigation, category pages, internal search, and product recommendations. Champion data-led merchandising - implementing continuous improvements based on customer behaviour, conversion funnels, and engagement metrics. Monitor daily and weekly website performance, providing initial analysis and highlighting key trends. Contributing to the preparation of daily, weekly, and seasonal reports on trading and KPI performance. Providing detailed analysis of key business drivers and producing action plans to ensure sales targets and KPIs are met and opportunities are optimised. Assist in the analysis of website data to identify trends in customer behaviour and product performance. Weekly monitoring of bestsellers on site, taking action to improve performance and drive conversion. Understand the difference in performance across regions and take actions to optimise markets and influence decision making. Contribute to planning and leading monthly and quarterly performance reviews, ensuring cross-functional alignment and post-campaign insight is actioned. Assist in the execution of online trading events, setting up promotional tactics and promotional codes, ensuring site readiness and accurate product placement. Proactively taking actions to support and drive sales, using a commercial mindset and thinking customer first. Analayise key seasonal sales patterns to maintain seasonal and brand awareness, reporting on key customer and competitor behaviour. Deep dive into regional performance, helping tailor strategies to local market dynamics and legal requirements, including promotional and trading restrictions. Optimisation of onsite search and navigation, regularly reviewing configurations to improve relevance and click-through rates. Optimise product placement using Salesforce sorting rules and analytics to drive conversion, AOV, and engagement across categories. Support the planning and execution of site content updates and campaign deployments, ensuring alignment with trading priorities. Collaborate with the SEO Manager to support the implementation of organic traffic strategies and online edits to improve site visibility. Ownership of delivery and returns communication proposition on site. Collaborate with Performance Marketing, CRM, CRO, and SEO teams to ensure a consistent and conversion-optimised onsite journey. Manage and develop the Digital Trading Assistant, delegating tasks, providing guidance, and ensuring efficient execution of responsibilities. Support the wider team in achieving online sales targets and KPIs. Ensure all activity aligns with brand guidelines and delivers a premium customer experience. ABOUT THE LOCATION Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location. Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. WHAT SKILLS DO I NEED FOR THE ROLE Strong analytical skills with the ability to interpret data, draw insight, and take action. Confident using ecommerce and analytics platforms (Salesforce Commerce Cloud, GA4, ContentSquare, or similar). Commercial mindset with an understanding of product lifecycle, promotional mechanics, and digital marketing principles. Experience coordinating international ecommerce performance and tailoring strategies to local needs. Excellent stakeholder management, project planning, and prioritisation skills. Comfortable leading meetings, mentoring junior team members, and presenting performance updates to senior stakeholders. Strong understanding of online trading principles and best practices. Excellent organisational and time management skills with the ability to manage multiple tasks and deadlines. Strong communication and interpersonal skills with the ability to collaborate effectively across teams. Team management and leadership experience is desirable Ability to adapt and react quickly to shifting priorities Proficient in Exel, Google docs and data analysis Salesforce experience is preferable. Excellent team player with a collaborative approach to working Customer first mindset A proactive and results-oriented approach with a passion for driving online growth Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Aug 06, 2025
Full time
THE ALLSAINTS TEAM At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future THE ROLE Reporting to the Digital Trading Manager US / ROW, the Senior Digital Trading Coordinator will support and help shape the execution of the US and ROW online trading strategy for With a sharp commercial eye and deep understanding of ecommerce performance metrics, you will work alongside the Digital Trading Manager to improve site performance, conversion, and profitability across markets. This role will play a pivotal part in leading campaign execution, optimising digital merchandising, and generating actionable insights to enhance the customer experience and drive revenue. You will manage the Digital Trading Assistant, ensuring the smooth execution of daily website operations. This role offers an excellent opportunity to develop your skills in digital trading within a dynamic ecommerce environment. WHAT WILL I BE DOING Working with the Digital Trading Manager to deliver and evolve the online trading calendar and campaign strategy, ensuring commercial and customer needs are balanced. Responsible for the onsite execution of campaigns, brand and promotional strategies. Working closely with Performanace Marketing, CRM and B&M teams to drive initiatives and actions to improve sales and KPIs. Use a commercial lens to assess and respond to daily and weekly sales trends, making swift trading recommendations to drive KPIs. Manage the implementation of site merchandising plans across navigation, category pages, internal search, and product recommendations. Champion data-led merchandising - implementing continuous improvements based on customer behaviour, conversion funnels, and engagement metrics. Monitor daily and weekly website performance, providing initial analysis and highlighting key trends. Contributing to the preparation of daily, weekly, and seasonal reports on trading and KPI performance. Providing detailed analysis of key business drivers and producing action plans to ensure sales targets and KPIs are met and opportunities are optimised. Assist in the analysis of website data to identify trends in customer behaviour and product performance. Weekly monitoring of bestsellers on site, taking action to improve performance and drive conversion. Understand the difference in performance across regions and take actions to optimise markets and influence decision making. Contribute to planning and leading monthly and quarterly performance reviews, ensuring cross-functional alignment and post-campaign insight is actioned. Assist in the execution of online trading events, setting up promotional tactics and promotional codes, ensuring site readiness and accurate product placement. Proactively taking actions to support and drive sales, using a commercial mindset and thinking customer first. Analayise key seasonal sales patterns to maintain seasonal and brand awareness, reporting on key customer and competitor behaviour. Deep dive into regional performance, helping tailor strategies to local market dynamics and legal requirements, including promotional and trading restrictions. Optimisation of onsite search and navigation, regularly reviewing configurations to improve relevance and click-through rates. Optimise product placement using Salesforce sorting rules and analytics to drive conversion, AOV, and engagement across categories. Support the planning and execution of site content updates and campaign deployments, ensuring alignment with trading priorities. Collaborate with the SEO Manager to support the implementation of organic traffic strategies and online edits to improve site visibility. Ownership of delivery and returns communication proposition on site. Collaborate with Performance Marketing, CRM, CRO, and SEO teams to ensure a consistent and conversion-optimised onsite journey. Manage and develop the Digital Trading Assistant, delegating tasks, providing guidance, and ensuring efficient execution of responsibilities. Support the wider team in achieving online sales targets and KPIs. Ensure all activity aligns with brand guidelines and delivers a premium customer experience. ABOUT THE LOCATION Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location. Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. WHAT SKILLS DO I NEED FOR THE ROLE Strong analytical skills with the ability to interpret data, draw insight, and take action. Confident using ecommerce and analytics platforms (Salesforce Commerce Cloud, GA4, ContentSquare, or similar). Commercial mindset with an understanding of product lifecycle, promotional mechanics, and digital marketing principles. Experience coordinating international ecommerce performance and tailoring strategies to local needs. Excellent stakeholder management, project planning, and prioritisation skills. Comfortable leading meetings, mentoring junior team members, and presenting performance updates to senior stakeholders. Strong understanding of online trading principles and best practices. Excellent organisational and time management skills with the ability to manage multiple tasks and deadlines. Strong communication and interpersonal skills with the ability to collaborate effectively across teams. Team management and leadership experience is desirable Ability to adapt and react quickly to shifting priorities Proficient in Exel, Google docs and data analysis Salesforce experience is preferable. Excellent team player with a collaborative approach to working Customer first mindset A proactive and results-oriented approach with a passion for driving online growth Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
