153 jobs found

Associate Director - (SSG) Strategy and Execution - EY Parthenon Location: London Other locations: Primary Location Only Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Associate Director - (SSG) Strategy and Execution - EY Parthenon Our SSG (Software Strategy Group) sits within the Strategy and Execution team, which is EY's leading market team providing Technology, Operations and Financial advice to corporate and private equity firms who intend to acquire, divest or restructure businesses. The team comprises advisors with specialist commercial, operations, software, technology, cyber, finance and deal / transaction experience from industry, advisory and audit backgrounds. SSG has competencies in Product and Technology, Enterprise Technology and Cybersecurity: Product and Technology provides investment and acquisition guidance to clients across commercial, product, and technical topics needed to assess and advise companies leveraging their own proprietary software for commercial advantage Enterprise Technology assesses major technology risks and opportunities related to a transaction across key areas of enterprise technology holistically including enterprise and business systems, infrastructure, data and reporting, tech operating model, tech spend Cybersecurity focuses on understanding the business operating model, then applying our experience, benchmarks and tools to determine where Cyber is critical to the brand, operations, assets and applicable regulations. The team has completed thousands of diligence engagements and provides a unique capability to help companies make critical choices and complete successful transactions. As part of EY, you'll have the chance to build a career as unique as you are, with global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We are seeking to further expand our team with consultants who work across a range of sectors that include Private Equity, Digital, Software and tech-enabled services. The opportunity sits in the Product and Technology competency of the SSG team As an Associate Director in our team, you'll advise clients across software and tech-enabled services sectors, supporting in developing and executing strategies for transactions, use your knowledge and enthusiasm to apply your technical skills across the M&A transaction lifecycle; ranging from diligence to technology strategy assignments including pre-deal diligence, portfolio review and post deal value creation engagements. Your key responsibilities Our Associate Directors manage teams that engage with clients on a variety of topics, ranging from diligence to strategy assignments: Product and Technology diligence: We provide market-leading product and technology diligence of companies in the Software Economy, an "inside-out" assessment of product capabilities, product road map, software architecture, technical debt, R&D organisation, and software development processes, enabling investors to understand a software company's capabilities and ability to execute against its corporate strategy, while also identifying risks and opportunities. Integrated diligence: When EY-Parthenon teams combine product and technology diligence with guiding commercial due diligence "outside-in" capabilities, we provide clients with a cohesive view of their target investment from both a market and an operational perspective, providing insights that each diligence workstream may not uncover separately. We are a leader and innovator in this integrated offering and bring extensive capabilities to the marketplace. Software development optimisation: We assess a company's software development organisation for capacity, talent, and process, and provide actionable recommendations to improve productivity, timeliness, predictability, quality, and overall alignment with the corporate strategy. This assessment is conducted through site visits, interviews, reviewing data, hands-on evaluation, primary research, and benchmarking. Technology strategy and roadmap: By studying clients' technology roadmaps and potential alternatives, as well as assessing cost, risk, and alignment with strategic objectives, we help companies identify and build a suitable technology strategy and architecture road map - sometimes building on internal efforts and sometimes on brand-new ideas. This type of engagement typically revolves around a potential re-platforming initiative or a major transformational effort, such as a substantial acquisition or a SaaS transformation. Product strategy and roadmap: We examine a company's product roadmap and provide recommendations for improvement in product strategy and road map based on market and research, team capabilities, development cost and risk, and technology underpinnings. This type of engagement typically includes primary research on the competitive landscape and market greenspace. It may also entail post-merger consolidation or rationalisation of a product portfolio. Like other engagements, it leverages the combination of capabilities in understanding and assessing marketplaces and deep technical knowledge. Skills and attributes for success Contributing to pre deal, post deal, value creation engagements with clients across all sectors including private equity across the UK and EU. Associate Directors manage an engagement's successful execution and lead junior team members. On any given day, an Associate Director might take the lead role on more challenging analysis, coach/ mentor junior team members, conduct industry research, interview industry experts, conduct qualitative and quantitative investigation, or participate in discussions with our clients Lead discussions to develop hypotheses, insights, and key findings critical to the engagement Executing qualitative and quantitative reviews (e.g., R&D Spend analysis, feature functionality benchmarking, competitor studies, organisational capabilities, technology capabilities) to support the formulation and validation of strategic recommendations Conducting in-depth interviews with key organisational stakeholders, industry experts and customers Performing secondary research using a variety of sources (e.g., analyst reports, market research reports, news articles) Analysing business plans and pro-forma financial models to help identify key assumptions and drivers Contribute to people initiatives; mentoring, coaching, recruiting, retaining and training staff. Desirable knowledge and experience A bachelor's degree (or equivalent) with outstanding academic performance. (Computer science or similar field would be a plus) Prior experience as team lead or senior engineer within a software company, or the software function of a more traditional company, especially in fields such as product management, software engineering, data science or DevOps Track record of applying structured methodologies and industry standards for Product Management, UI/UX design principles, Software Architecture, Software Development Life Cycle methods and the ability to provide insights based on experience Prior experience in a transactions context, ideally performing technology due diligence and/or strategic value creation assignments Detail-oriented and good at sifting through datasets quickly to identify patterns and develop insights Ability to make detailed assessments of industry, products, markets, competitors and customers to identify risks and opportunities, along with recommendations to achieve investment thesis goals and/or mitigate risk Flexibility with working locations, as we occasionally perform work onsite in the UK, EU and globally You will be a charismatic and effective leader of diverse teams You will be a strong and articulate communicator You'll be a trusted business consultant to our clients and use your deep knowledge of technology trends to work closely to their needs Your proven project management and stakeholder management experience will be key to the role If you're ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you About EY Parthenon EY-Parthenon teams work with clients to navigate complexity by helping them to reimagine their eco-systems, reshape their portfolios and reinvent themselves for a better future. With global connectivity and scale, EY-Parthenon teams focus on Strategy Realized - helping CEOs design and deliver strategies to better manage challenges while maximizing opportunities as they look to transform their businesses. From idea to implementation, EY-Parthenon teams help organizations to build a better working world by fostering long-term value. EY-Parthenon is a brand under which a number of EY member firms across the globe provide strategy consulting services. For more information, please visit What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance . click apply for full job details

Drive new business growth and client expansion across UK and European markets. London, UK Business Development Director Full-time Hybrid Compensation Competitive base + bonus structure 5% success commission on net new revenue, paid monthly Overview Join our London team as New Business Client Director to lead strategic client acquisition and expansion initiatives across the UK and European markets. This role combines strategic business development with hands-on client relationship management. Responsibilities Lead new business development across UK and European markets Develop and execute go-to-market strategies for target sectors Build and maintain relationships with C-level executives Collaborate with delivery teams to ensure client success Drive revenue growth through strategic account expansion Represent Response DGA at industry events and conferences Develop strategic partnerships and alliance opportunities Requirements 8+ years of business development experience in digital marketing Proven track record of $5M+ annual revenue generation Strong network in UK/European marketing and agency ecosystem Experience selling complex performance marketing solutions Excellent presentation and negotiation skills Deep understanding of digital marketing landscape Native English fluency with European language skills preferred Nice to Have Previous experience in performance marketing agencies Strong relationships with Fortune 500 companies Experience with European regulatory requirements (GDPR, etc.) Background in consultative selling methodologies Location & Work Model London, UK Hybrid working arrangement Competitive base salary + uncapped commission Private healthcare and pension contributions Flexible working arrangements London office access with modern facilities Ready to Apply? Join our team and help build the future of growth marketing.

A leading marketing firm seeks a Business Development Director in London to drive growth and client acquisition across UK and European markets. The ideal candidate will have over 8 years of experience in business development and a strong network within the digital marketing ecosystem. Responsibilities include leading strategic initiatives, developing go-to-market strategies, and maintaining executive-level relationships. Additional perks include private healthcare and a competitive commission scheme.

Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business. What You'll Do Here Client Relationship Management: Serve as the primary point of contact for customers in the assigned named accounts. Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty. Understand customer objectives and align our services to achieve those goals. Onboarding: Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption. Collaborate with internal teams to expedite service delivery and meet onboarding timelines. Product Adoption: Monitor client usage and product adoption rates. Conduct regular check-ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential. Address any adoption challenges with tailored solutions. Renewal and Retention: Develop strategies to ensure high retention rates and manage the contract renewal process. Predict and address potential churn risks, implementing mitigation strategies as needed. Upselling and Cross Selling: Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs. Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross selling activities. Feedback Loop: Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement. Act as the client's advocate within the company, ensuring their needs and concerns are addressed. Reporting and Analytics: Use CRM and Gainsight to maintain up-to-date client records, track interactions, and measure success metrics. Provide regular updates to management on client health, renewal forecasts, and potential risks. What You'll Bring to Us Bachelor's degree in Business, Marketing, Communications, or a related field. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Demonstrated ability to build strong relationships and manage key customer accounts. Proficient understanding of digital marketing services such as social media, content marketing, etc. Strong problem solving skills and the ability to handle challenging client situations with grace. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. Excellent verbal and written communication skills. What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There more as well! Speak with us to find out all details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.

Customer Experience and Operations Manager - Oxford Type of contract: permanent, full time 40h At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Are you passionate about creating unforgettable customer experiences while driving operational excellence? Join Sephora as a Customer Experience and Operations Manager, where you'll lead by example, inspire your team, and ensure every customer enjoys a remarkable visit. In this pivotal role, you'll coach and develop your team to meet both commercial and operational KPIs, while overseeing flawless cash management and stock operations. By analysing customer satisfaction and implementing actionable strategies, you'll work closely with middle management to continuously enhance the in-store experience. If you're ready to elevate store performance and deliver exceptional service every day, we'd love to meet you. Responsibilities Client Experience Spend at least 50% of the time on the sales floor, leading the team towards creating memorable addictive Sephora experiences. Craft a strategic vision for an omni-channel customer experience, collaborating across departments to amplify brand loyalty. Leverage CRM strategies to cultivate long lasting relationships with our clients, personalising communications using data driven insights to ensure relevance. Innovate our service offerings and Beauty Masterclasses to showcase Sephora's artistry and deepen the client's connection with our brand. Analyse service metrics with precision to pinpoint strengths and opportunities, ensuring a consistently elevated client experience. Proactively act on client feedback through targeted initiatives, boosting overall satisfaction and loyalty. Curate unforgettable, personalised client journeys through tailored recommendations, making every visit uniquely Sephora. Ensure the highest standards in client service, promptly addressing and resolving any concerns to build lasting loyalty. Empower team members to navigate challenging situations, ensuring exceptional client satisfaction in every interaction. Operational Excellence Oversee all day to day store operations, including cash and inventory management, ensuring full compliance with Sephora's policies and procedures. Elevate efficiency in visual merchandising, cleanliness, and restocking to create an inviting and seamless shopping environment. Optimise stockroom layout and workflow for peak efficiency, guiding and monitoring deliveries to meet company timelines and productivity targets. Direct cash desk operations, ensuring accuracy and strict adherence to security protocols. Implement comprehensive auditing procedures and swiftly resolve any discrepancies to maintain operational integrity. Maintain optimal inventory levels, leveraging inventory management to fuel revenue growth and meet client demand. Champion a culture of safety and wellbeing by upholding housekeeping and workplace hazard standards. Lead the operational and cash desk teams, setting clear expectations and delivering targeted training on KPIs and best practices. Team Management Facilitate training programs that empower Beauty Advisors and leadership with the skills and knowledge to excel. Cultivate a collaborative, inclusive team environment that encourages open communication and synergy. Monitor and elevate team effectiveness through regular performance check ins and constructive feedback. Partner with the Store Director on resource allocation, team scheduling, payroll, and maximizing team performance. Lead workshops and peer learning sessions, promoting knowledge sharing and continuous team development. Identify skill enhancement opportunities through targeted training initiatives, ensuring alignment with industry standards and Sephora's unique approach. Develop future leaders who embody Sephora's values, fostering a culture of growth and opportunity. Align team objectives with Sephora's broader strategy, ensuring every role contributes to our collective success. Collaborate with the recruitment team to attract and onboard top talent who are passionate about beauty and client experience. Inspire a high performance sales culture, motivating boutique teams to exceed targets through shared goals and celebration of successes. Champion a culture of excellence, centred on client satisfaction and aligned with Sephora's core values. Drive strategic sales initiatives, leveraging data insights to inform decisions and adapt to evolving market trends. Align marketing initiatives with client engagement strategies to ensure promotions are impactful and drive traffic. Maximise Beauty Hub engagement through events, partnerships, and personalised experiences that boost interactions and appointment bookings. Utilise sales analytics to identify performance gaps and refine sales strategies. Create strong partnerships with our brand partners, elevating product offerings and co creating impactful promotions. Develop engaging masterclasses that showcase brand and Sephora expertise, positioning us as a leader in beauty education. Skills Extensive experience in client experience management, preferably within the retail or beauty sector. Exceptional leadership, team management, and motivational abilities, with a proven track record of developing high performing teams. Deep understanding of retail operations, policies, and procedures, including inventory, cash management, and service excellence. Outstanding communication, interpersonal, and conflict resolution skills, with a strong client first approach. Exceptional organisational and time management skills to effectively manage priorities in a dynamic environment. Proficiency in CRM systems, omni channel strategies, and retail service models to enrich client engagement. Analytical mindset with expertise in data analysis tools to assess KPIs and drive continuous improvement. Advanced skills in digital tools and MS Office applications to streamline operations and enhance team collaboration. Ability to collaborate effectively with cross functional teams in a fast paced, ever evolving retail landscape. Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store. Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

VACANCY REF: CK An exceptional opportunity has arisen for an experienced Director specialising in the Data Centre sector to join a leading construction consultancy with a global reputation for delivering large scale, technically complex projects. This business partners with some of the world's most recognised technology and hyperscale clients, providing project and programme management services across mission critical infrastructure. As demand for data centre capacity continues to accelerate, they are expanding their senior leadership team to strengthen delivery capability and strategic growth across the UK and Europe. The Opportunity As a Director, you'll play a key leadership role in delivering world class data centre developments - from hyperscale and colocation campuses to edge and enterprise facilities. You'll oversee multidisciplinary teams, drive commercial and technical performance, and build long term relationships with global technology clients. This position combines strategic influence with hands on leadership. You'll manage the full project lifecycle, ensure consistency of delivery, and identify opportunities to innovate in sustainability, energy efficiency, and digital design. You will also shape and mentor a growing team of Project Managers and Associates, embedding a culture of excellence across all operations. Key Responsibilities Lead the successful delivery of high value, mission critical data centre projects across the UK and Europe Provide strategic leadership and governance across multiple project teams Develop and maintain strong relationships with hyperscale and enterprise clients at executive level Oversee commercial performance, cost control, and programme delivery against strategic targets Ensure technical compliance, safety, and quality across all projects Drive innovation and best practice in design, construction, and commissioning Support business development through client engagement, bid leadership, and strategic planning Mentor, coach, and develop project managers and associate level professionals within the team About You You will be a highly experienced leader within the data centre or mission critical sector, capable of combining commercial acumen with deep technical understanding. You'll have experience leading complex, high value projects and managing multidisciplinary teams in fast paced, global environments. Essential Experience Proven track record delivering large scale data centre or mission critical infrastructure projects Excellent technical understanding of MEP systems, resilience design, and commissioning processes Strong commercial and contractual knowledge, ideally with NEC experience Experience operating at Director level within a consultancy or client side organisation Degree qualified in a construction, engineering, or project management discipline Chartered status (MRICS, MAPM, MCIOB, or equivalent) Exceptional stakeholder management and leadership capability Strategic mindset with the ability to drive business growth and build long term client partnerships Willingness to travel nationally and across Europe as required Why Apply? This is a unique opportunity to lead major hyperscale projects and shape the future of one of the most dynamic sectors in the built environment. You'll join a consultancy that values innovation, collaboration, and technical excellence - offering global exposure, long term progression, and a culture that supports balance and flexibility. For a confidential discussion about this opportunity, contact Caroline Kingsley Email: Phone:

Director of PFK Rural PFK Rural Penrith Competitive Salary Full time, Permanent For more information please see our dedicated recruitment microsite at: PFK Rural is a long-established, independent firm of chartered surveyors and rural land and property advisers with deep roots in Cumbria dating back to 1876. With a broad client base across farming, landowners and rural businesses, we are committed to serving rural communities with professionalism, accessibility and long-term strategic focus. Recognised for combining expert technical advice with genuinely personalised client service, we are excited to be adding to our team at Redhills Business Park in Penrith. As we approach our 150-year anniversary, PFK Rural stands at an exciting point in its development. We have recently consolidated our position in the market following group restructuring that saw our rural and land agency operations established in a dedicated legal entity, PFK Rural Limited, enabling sharper focus on growth, service diversification and regional relevance. Our expertise spans valuations, estate management, planning and development advice, dispute resolution, landlord and tenant matters, woodland and forest management, renewable energy consulting, digital mapping and strategic business guidance. We are now looking for a Director to join the Board of PFK Rural and play a central role in shaping the future of the business. Reporting to the Board and working closely with existing directors and senior advisers, you will lead strategic planning, nurture and expand client relationships, and ensure delivery of the highest professional standards across all service lines. You will champion innovation in rural property services, uphold our client-centric culture, and represent the business externally within the rural economy and professional networks. This is a role for a seasoned professional with comprehensive experience in rural land agency, surveying or a closely related discipline. You will have a strong track record of commercial leadership, exceptional judgement and the ability to engage effectively with clients ranging from individual landowners to corporate stakeholders. A thorough understanding of the regulatory and commercial landscape affecting rural property and land interests is essential, and membership of relevant professional bodies such as RICS or CAAV is strongly preferred. Beyond technical and leadership skills, the successful candidate will embody values of integrity, collaboration and strategic thinking. You will be comfortable steering the business through market cycles and policy changes, such as evolving agricultural support schemes and planning frameworks, while maintaining an unwavering focus on client outcomes and team development. PFK Rural's culture encourages proactive problem solving and responsive service, and our next Director will build on this foundation to enhance our reputation and performance across the region. If you have the vision and experience to contribute to a respected rural advisory practice at a pivotal moment in its history, we would welcome your application. For a confidential discussion about the role, please contact Nigel Fortnum or David Currie at Aspen People on You can also apply for this role by clicking the Apply Button.

Associate Director of Design & Construction Projects You can view the candidate brief here NHP Vacancies Band 8+ Frimley Park Hospital is being reimagined as part of one of the UK's most ambitious healthcare projects. This isn't just a rebuild it's a revolution in care, sustainability, and innovation. We're creating a digitally enabled, future-proof hospital that puts patients and staff first, with cutting-edge facilities, green spaces, and flexible design. We are seeking a highly experienced Associate Director of Design & Construction Projects who will be responsible for ensuring the successful delivery of complex capital projects that meet statutory, NHS, Trust and best-practice standards, while achieving value for money and remaining within budgets. As Deputy to the Design and Construction Director, you will lead the delivery of key projects addressing clinical and operational requirements, managing an in-house multidisciplinary team alongside external consultants and contractors, ensuring robust governance in line with NHS Capital Investment Manual requirements and Trust Standing Financial Instructions. You will provide technical expertise across design, construction and commissioning stages, oversee the development of hospital design briefs, and support procurement of design teams and construction partners. This role requires the ability to interpret complex challenges, make autonomous decisions, and drive programmes forward in support of the New Hospital vision. Main duties of the job To provide senior leadership to the Design and Construction Workstream and deputise for the Design and Construction Director. You will be a key member of the Trust's Design and Construction Workstream with professional accountability for the delivery of all backlog maintenance construction projects on the New Hospital Programme. Professional knowledge acquired through degree or equivalent experience. Specialist knowledge acquired through post-graduate courses and/or experience to masters level. Membership of appropriate professional body, e.g., Chartered Institute of Building Services Engineers (CIBSE), Institute of Engineers and Technicians (IET), Healthcare Engineering and Estate Management (IHEEM), RICS and/or RIBA. Knowledge of managing: Capital Projects, Strategic Estate Planning. Experienced in leading and managing a team. Experienced in developing Estates IT strategies and managing Estates related IT systems. Experience of budget management and large capital project delivery. Experience of designing and procuring technical/complex external contracts in partnership with procurement professionals. Experience in setting expenditure limits and authorisations relevant to the organisations standard financial instructions (SFIs). Effective change management skills. Environment and political awareness. About us Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too. We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users. Job responsibilities Please find attached the job description and person specification for detailed information on the main responsibilities. Person Specification Qualifications Professional knowledge acquired through degree or equivalent experience Specialist knowledge acquired through post-graduate courses and/or experience to masters level Membership of appropriate professional body, e.g., Chartered Institute of Building Services Engineers (CIBSE), Institute of Engineers and Technicians (IET), Healthcare Engineering and Estate Management (IHEEM), RICS and/or RIBA Experience Previous experience at a senior management level Experienced in developing Estates IT strategies and managing Estates related IT systems Experience of budget management and large capital project delivery Experience of designing and procuring technical/complex external contracts in partnership with procurement professionals Experience of managing multi discipline design teams, support consultants within client standing financial instructions and corporate governance requirements. Experience of Healthcare design development with extensive stakeholder engagement assurance requirements Management of multiple projects within a programme context, providing guidance and direction to project managers Skills and Knowledge Effective change management skills. Environment and political awareness High quality business and service planning skills within management sphere Excellent written and verbal communications and a good presenter; able to express complex issues effectively for a range of audiences Proficient reporting writing skills with the ability create both detailed technical reports and executive summary reports for differing audiences Knowledge of Capital Investment Manual & HM Treasury five case business model requirements PRINCE 2 accreditation or similar APM qualification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £93,540 to £107,535 a yearpa inclusive of HCAS

Overview Space House is a landmark, hospitality-led workplace in the heart of Covent Garden. Renowned for its award-winning architecture, sustainability leadership and progressive approach to the future of work, Space House is designed to earn the commute of our customers and visitors. Space House Pillars: Architecture & Design, Environment, Future of Work Space House Values: Thoughtful Excellence, Radical Care, Future First Thinking, Unique People : United Standards Reporting to the Client Services Director, the Experience & Community Manager at Space House is responsible for ensuring every interaction with the property and the brand is seamless, positive, and aligned with the Space House values. The ECM will oversee all aspects of the experience, working closely with internal teams to guide exceptional service, digitally and in-person and enhance overall customer, client and visitor satisfaction. This is a full time on-site role. Key Responsibilities Deliver the Space House Experience encompassing all Front of House areas including Reception, Clubhouse, Public Areas, Cycle Center, Community events, Programming, Partnerships & customer engagement Develop and implement a variety of experience strategies & training that align with Space House's brand and business objectives Act as the primary point of contact for key stakeholders and customers, as well as high-profile guests, customers, and partners, ensuring personalized and seamless experiences Lead and refine all guest experience communications and processes, integrating technology and best practices to enhance efficiency across physical and digital customer journey touchpoints Curate and oversee Space House's concierge-style services, ensuring a sense of luxury, innovation, and seamless fluidity across all customer & visitor touchpoints Coach and inspire a high-performing team, fostering a culture of excellence Define and uphold service standards, ensuring a consistently exceptional experience for all visitors, clients, and stakeholders P&L budget responsibility across all Front-of House and Events as well as case-by-case CAPEX projects Lead proactive issue resolution, ensuring swift and effective handling of customer concerns to maintain reputation and satisfaction Champion feedback & data capture and implement improvements based on feedback Identify emerging trends, leverage technology, and implement new initiatives to enhance the guest experience Oversight of external events (circa 10% of role), ensuring quality and brand alignment & managing agencies and their staff for delivery of those events Curate exceptional "What's On" programming that pushes the boundaries of innovation, ensuring seamless execution and a unique, high-quality experience Manage and curate the customer app, creating a dynamic and personalized hub that engages the community and fosters connections at Space House Skills, Knowledge and Experience Strong hospitality mindset with a passion for delivering memorable experiences and setting new service standards Excellent relationship builder, able to engage customers, partners and internal teams Capable of navigating complex, fast-paced environments with ease while making proactive decisions to ensure seamless event execution Able to anticipate challenges, implement innovative solutions, and drive continuous improvement Highly organised with exceptional attention to detail and the ability to manage multiple priorities calmly Key Experience & Qualifications Proven leadership experience in luxury hospitality, or comparable service-led environments Extensive customer service, support and success experience Exceptional problem-solving abilities with a proactive and solutions-focused approach to enhancing guest satisfaction and resolving issues swiftly Strong stakeholder management, with the ability to engage senior leaders and high-profile customers Experience implementing new technology within an organisation Working Hours - Monday - Friday - 50 hours Salary - £55,000 Please see our Benefits Booklet for more information.

Principal/Managing Consultant - Business Growth Department: Consultancy Employment Type: Full Time Location: Guildford We are seeking an ambitious Principal or Managing Consultant to join the senior leadership team within our Defence Sector. This is a high-impact, hands on role for an experienced consulting or digital delivery professional who wants to shape and deliver our growth agenda in UK Defence, from spotting opportunities and building relationships to leading bids and securing new work. Working closely with our Defence Sector Directors, this role will take responsibility for planning, co ordinating and delivering our Business Development activities. It is an ideal opportunity for an individual with significant delivery or consulting experience who is looking to take the next step in their career towards a more executive role. This role combines strategic leadership with practical, sleeves rolled up delivery. You will have access to expert support where needed, but you will also be expected to do much of the core work yourself, from shaping opportunities and leading bids to building relationships and driving sector growth. If you enjoy both strategy and hands on execution, this role will suit you well. We welcome applications from candidates of all backgrounds. This includes ex serving Armed Forces personnel, whose leadership, operational experience and other transferable skills are highly valued, even if you have not previously worked in consulting. Key Responsibilities Strategic Business Development Conduct structured market and account analysis to identify growth opportunities across the UK defence sector. Work with Defence Sector Directors to shape Business Development strategy and convert it into clear, measurable plans (e.g. pipeline, order intake, revenue targets). Drive pre positioning activities and hold yourself and others to account for agreed actions. Client & Partner Engagement Engage confidently with new and prospective clients, leveraging Actica's established reputation and supported by our Subject Matter Experts. Build strong relationships with senior stakeholders across the defence ecosystem, including partner organisations. Represent Actica at selected industry events, forums and briefings, and support thought leadership or marketing activity where appropriate (e.g. speaking slots, articles, LinkedIn content). Opportunity Qualification & Bid Leadership Act as the central point for identifying, qualifying and prioritising new opportunities in line with sector strategy. Lead the end to end pursuit process in new areas, from shaping propositions and win strategies through to coordinating inputs, writing key sections and presenting to clients. Ensure bids are commercially robust, compelling and aligned to Actica's capabilities and values. Skills, Knowledge and Expertise Required Skills and Experience: Strong understanding of the UK defence sector and the Ministry of Defence Background in digital programmes, whether through consulting, programme delivery, or transformation leadership. High intellectual agility with a proactive, growth oriented mindset. Excellent communication, presentation and interpersonal skills, with the ability to influence at senior levels. Additional Requirements: Must be eligible and willing to obtain UK Government Security Clearance. Strong interest in digital technologies and their application to UK defence and national security. Key Attributes for Success: Ability to engage credibly with senior clients and internal stakeholders. A collaborative approach with the confidence to lead others and hold them to account. Curiosity, adaptability and a willingness to take on new strategic challenges. What we offer A high impact role where you will directly influence the growth and direction of Actica's Defence Sector. A collaborative, supportive environment with direct access to senior leadership and the ability to shape how we develop our services and go to market approach. Opportunities to work on a diverse range of Defence programmes and stay close to both digital delivery and strategy. A culture that values integrity, expertise and professional development, with clear pathways to broaden your consulting and leadership skills. Hybrid working, with office bases in Guildford, London, Swindon and Cheltenham, and flexibility to balance client, team and home working.

We're looking for a talented and experienced Principal Sustainability Consultant to join our Sustainability team. This senior role will help us deliver a robust package of services to our clients and ensure we continue to provide excellent sustainability, energy and environmental advice. This is an exciting opportunity to apply your technical expertise and client-focused approach across a diverse portfolio of projects for both public and private sector clients. You'll collaborate with like-minded professionals across the UK and play an active role helping to shape a dynamic and growing team. WHAT YOU'LL BE DOING Plan, coordinate, and deliver environmental assessments (BREEAM, WELL, LEED) from feasibility through to project completion. Lead on the day-to-day delivery of sustainability projects and provide high-quality consultancy support to clients and design teams. Advising clients and/or the design team on the most cost-effective and beneficial way to achieve their sustainability targets. Develop and maintain strong client relationships, acting as a trusted advisor. Prepare validation statements, reports, progress updates, and credit trackers for submission to BRE, and respond to QA review comments to close out non-conformances. Attend and chair - as required - workshops with clients and/or the design teams at key periods such as Detailed Design and Post Construction Review (PCR). Undertake site audits during construction, producing accurate records and reports. Support bid writing and fee proposals, contributing to the development of new opportunities. Mentor and support junior team members to build capability and confidence. Play an active role in growing the Sustainability team by driving innovation, delivering technical excellence, and supporting business development. Support the integration of sustainability expertise with other environmental and engineering services. WHAT WE'RE LOOKING FOR A degree in Engineering, Sustainability, Energy, or a related subject. 8 or more years' experience in consultancy, with a track record of leading sustainability projects. Strong knowledge of Building Regulations compliance and Net Zero carbon strategies. Experience in conducting assessments including whole lifecycle carbon and environmental impact assessments. Proven ability to work collaboratively in a multidisciplinary team. Excellent client-facing skills, with experience in developing new opportunities. Strong written and verbal communication skills, with the ability to produce high-quality, clear, and concise reports. Full UK driving licence and access to a vehicle. WHAT WILL HELP YOU STAND OUT A BREEAM Assessor licence (New Construction or Refurbishment & Fit-Out) and/or BREEAM AP qualification. A master's degree in Sustainable Engineering, Environmental Sciences, Climate Change Management , or a related subject. Chartered Environmentalist (CEnv), Chartered Scientist (CSci) or Member/Fellow of the Institution of Environmental Sciences (FIEnvSc). Experience in business development and securing new workstreams. A working knowledge of social and digital media channels with a view to using these to promote not only your work but also the business. Experience delivering CPD or training to internal teams or external audiences. WHY JOIN CREATE? A competitive salary (based on experience and location) and performance-based bonus scheme. Flexible working arrangements - our guiding principle is simple: if a flexible working arrangement works for you, your manager, and your team, it works for us. Pet-friendly offices - well-behaved dogs are always welcome. Enhanced workplace pension - company makes a 5% contribution. Flexible holiday allowance (buy or sell annual leave). Role-related benefits such as a mobile phone and access to a vehicle. Two paid professional memberships per year. Octopus EV salary sacrifice scheme. Cycle to Work salary sacrifice scheme. Season ticket loan. Clear progression pathways and leadership development. Mentoring, CPD and knowledge-sharing events. A collaborative, diverse, and inclusive workplace culture. HOW WE DEFINE OUR ROLES The years of experience outlined below are indicative and serve as a guide. Progression at Create is based not only on time in role but also on technical ability, leadership, and the value you bring to projects, clients, and the wider team. Graduate- 0-2 years' experience with a relevant degree. Engineer / Consultant / Technician- 2-5 years' experience in the role or similar with some technical expertise and the ability to work collaboratively with others. Senior Engineer / Consultant / Technician - 5-8 years' experience in the role or similar with a developing set of skills, clearly identifiable technical expertise and direct experience of managing projects, coordinating with clients and supporting other team members. Principal Engineer / Consultant / Technician - 8 or more years' experience in the role or similar with a robust set of skills, proven technical expertise and an ability to lead projects, coordinate with clients and support other team members. Associate Director- 10-15 years' experience in the role with recognised technical expertise, the ability to lead multiple large projects, coordinate with clients, support and develop other team members and secure future workstreams/projects for the discipline. Technical Director - 15 or more years' experience in the role with recognised technical expertise and authority within the industry. Capable of defining discipline strategy, driving innovation, and ensuring technical excellence across all projects. Proven ability to lead multiple large-scale or complex schemes, whilst developing and sustaining long-term client relationships, and actively contributing to business growth. DIVERSITY AND INCLUSIVITY We're committed to building an inclusive workplace where everyone feels valued and supported. We welcome applications from people of all backgrounds, including underrepresented groups in our industry, and from ex-armed forces personnel looking to bring their skills and experience into a new career. If you have specific requirements or need adjustments during the recruitment process, please let us know - we'll do everything we can to accommodate you. A NOTE TO RECRUITMENT AGENCIES We prefer to hire directly. We do not accept speculative CVs from recruitment agencies. We recognise the role recruitment agencies play in our industry and we have a preferred list of suppliers for some specific roles. Agency fees will only be paid where terms have been agreed in advance with our Managing Director. Unsolicited CVs will not be eligible for fees. We reserve the right to close this vacancy early if we receive sufficient applications for the role(s) listed above. READY TO APPLY? Use the button below to submit your CV and a covering letter telling us why you're the right fit for this role. You're also welcome to include any supporting information - such as example reports or project case studies - that you feel will help us in shortlisting your application. Your name (required) Your email (required) Why do you think you are suitable for this Principal Sustainability Consultant role? I consent to this website storing my submitted information so that Create CE can respond to my enquiry. This site is protected by Cloudflare .

Business Development Director S4 Edinburgh Country: United Kingdom IT STARTS HERE Santander () is evolving from a global, high impact brand into a technology driven organisation, and our people are at the heart of this journey. Together, we are driving a customer centric transformation that values bold thinking, innovation and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Retail & Commercial Banking Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation. THE DIFFERENCE YOU MAKE The Business Development Team is looking for a Business Development Director based out of Edinburgh. This role reports to the Head of Business Development and works closely with the Regional Director and Corporate Client Relationship Teams as well as Product Solution Teams to drive market origination activity. You will work together to deliver a client centric approach offering relevant banking solutions for prospect clients at the point of origination, building and enhancing Santander's market profile and presence within the Corporate Clients segment, and working collaboratively with other relevant areas of SAN UK. RESPONSIBILITIES Working with the Regional Director to lead New Business delivery in the Region. Working with the Relationship and Product Teams to drive market origination activity as well working collaboratively with all parts of the CCB business to ensure deal conversion for the right new business opportunities. Supporting origination of Internationally focussed/ambitious, sustainable, high growth businesses, as well as working with structured finance to originate M&A, or Growth Capital deals. Building external relationships where your knowledge and understanding of businesses and the Santander Proposition is creating a source of differentiation for Santander with prospects and Key Business Introducers (KBI's). Playing a leading role in co ordinating Corporate and Commercial Banking regional origination & market strategy. Understanding the market opportunity, identifying market trends and creating opportunities. Creating and using client advocacy to demonstrate differentiation. Following an IAM Risk framework, managing all types of risk. WHAT YOU'LL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We're enabling teams to go beyond by valuing who they are and empowering what they bring. PROFESSIONAL EXPERIENCE Experience and confidence in origination, including regular cold calling and targeting of leads (Required). A proven track record of delivering results, by winning new Corporate Clients into the Banking sector (Required). A strong awareness of the local region and activity of our competitors in the marketplace (Required). EDUCATION Degree level education (or equivalent experience) in a relevant field such as Business, Finance, Economics, or Accounting (Preferred). Relevant professional banking or finance qualification, such as the Chartered Banker Diploma, ACIB, CFA, or ACCA (or working towards) (Preferred). LANGUAGES Fluent English (spoken and written) - Required. Additional European language skills (e.g. Spanish or Portuguese) - Preferred. HARD SKILLS Strong commercial acumen - deep understanding of corporate banking products, markets, and the wider economic environment (Required). Digital proficiency - confident use of CRM and workflow tools such as Salesforce, nCino, and Office 365 to manage client portfolios and ensure data accuracy (Required). SOFT SKILLS Exceptional relationship management and communication skills - able to engage and influence clients, stakeholders, and colleagues effectively (Required). Leadership and coaching ability - inspires and develops others, fostering a culture of collaboration, performance, and continuous improvement (Required). Resilient and optimistic mindset - approaches challenges positively, demonstrates adaptability, and promotes Santander's values and behaviours (Required). Ability to lead and support local relationship teams to build and maintain a strong origination pipeline of high quality businesses (Preferred). Highly developed interpersonal, negotiation and networking skills (Preferred). WE VALUE YOUR IMPACT 30 days' holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year. £6,000 car allowance per year. Company funded individual private medical insurance. Protection for you and your family, with company funded death in service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover. Share in Santander's success by saving or investing in our share plans. As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services. Competitive rewards that reflect the real impact you make and the value you bring. Wellbeing that goes beyond work - we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support. Support for every life stage - from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support. Time to give back through volunteering opportunities that let you make a difference in the communities we serve. Global growth opportunities to shape your career, learn new skills and explore what's possible across our international network. LOCAL COMPLIANCE At Santander, we're proud to be an inclusive organisation that provides equal opportunities for everyone - regardless of age, gender, disability, civil status, race, religion or sexual orientation. We're committed to creating a recruitment experience that's accessible, fair and welcoming for all candidates. We want our people to thrive - at work and at home - while delivering the best outcomes for our customers and supporting each other to grow. To make this possible, our roles are site based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro rating for part time roles). When applying, please consider the travel distance, time and cost to your chosen office location(s). RIGHT TO WORK IN THE UK Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made. We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs. WHAT TO DO NEXT If this sounds like a role you are interested in, then please apply. If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through email. You can contact us at .