Job Advert: Passenger Transport Operations Manager (Temporary) Location: Eccles Contract Type: Temporary Are you ready to make a real difference in the lives of students with special educational needs? Our client is seeking a passionate and dynamic Passenger Transport Operations Manager to lead and enhance the operational continuity of the SEND home-to-school transport service. About the Role: As the Operations Manager, you will: Drive Vision: Contribute to the People Directorate's vision while ensuring that our transport services are responsive and inclusive for students, families, and educational establishments. Manage Effectively: Oversee a dedicated team, including a Deputy Operations Manager and operational staff, ensuring smooth daily operations and route management. Enhance Services: Collaborate with stakeholders to provide top-notch transport services, addressing quality concerns and complaints promptly. Innovate: Propose changes and identify cost-saving opportunities while maintaining the highest quality service. Develop Relationships: Build strong professional relationships with internal and external stakeholders, ensuring a collaborative approach to service delivery. What We Need From You: A Certificate of Professional Competence in National Passenger Transport Operations or an equivalent qualification. Proven experience in logistical resource management and staff planning, ideally with specialised knowledge of SEND transport logistics. Strong analytical and operational skills with a knack for developing new work practices and IT implementations. A commitment to maintaining confidentiality and adhering to data protection regulations. A proactive, resilient attitude, demonstrating personal skills, diplomacy, and assertiveness when dealing with challenges. What We Offer: Your professional development is a priority! Enjoy a range of tailored learning and development opportunities, including: Online Learning: Access over 200 free courses through our Me-Learning platform to enhance your skills at your own pace. Professional Development: Opportunities to gain role-specific skills and qualifications through apprenticeships and training programs. Digital Skills Development: Participate in our Digital Skills Academy to elevate your digital capabilities. Our Values: We live by our core values: Pride, Passion, People, and Personal Responsibility. These values guide our interactions and decision-making, ensuring we deliver the best service to our community. Ready to Join Us? If you're excited about making a positive impact in the public service sector and meet the criteria outlined, we want to hear from you! Join us in creating a better tomorrow for our students and communities! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 28, 2026
Seasonal
Job Advert: Passenger Transport Operations Manager (Temporary) Location: Eccles Contract Type: Temporary Are you ready to make a real difference in the lives of students with special educational needs? Our client is seeking a passionate and dynamic Passenger Transport Operations Manager to lead and enhance the operational continuity of the SEND home-to-school transport service. About the Role: As the Operations Manager, you will: Drive Vision: Contribute to the People Directorate's vision while ensuring that our transport services are responsive and inclusive for students, families, and educational establishments. Manage Effectively: Oversee a dedicated team, including a Deputy Operations Manager and operational staff, ensuring smooth daily operations and route management. Enhance Services: Collaborate with stakeholders to provide top-notch transport services, addressing quality concerns and complaints promptly. Innovate: Propose changes and identify cost-saving opportunities while maintaining the highest quality service. Develop Relationships: Build strong professional relationships with internal and external stakeholders, ensuring a collaborative approach to service delivery. What We Need From You: A Certificate of Professional Competence in National Passenger Transport Operations or an equivalent qualification. Proven experience in logistical resource management and staff planning, ideally with specialised knowledge of SEND transport logistics. Strong analytical and operational skills with a knack for developing new work practices and IT implementations. A commitment to maintaining confidentiality and adhering to data protection regulations. A proactive, resilient attitude, demonstrating personal skills, diplomacy, and assertiveness when dealing with challenges. What We Offer: Your professional development is a priority! Enjoy a range of tailored learning and development opportunities, including: Online Learning: Access over 200 free courses through our Me-Learning platform to enhance your skills at your own pace. Professional Development: Opportunities to gain role-specific skills and qualifications through apprenticeships and training programs. Digital Skills Development: Participate in our Digital Skills Academy to elevate your digital capabilities. Our Values: We live by our core values: Pride, Passion, People, and Personal Responsibility. These values guide our interactions and decision-making, ensuring we deliver the best service to our community. Ready to Join Us? If you're excited about making a positive impact in the public service sector and meet the criteria outlined, we want to hear from you! Join us in creating a better tomorrow for our students and communities! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Overview Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: North East & Scotland Town/City: Glasgow Salary range: £40,000 - £49,999, £50,000 - £59,999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 5 A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. Responsibilities Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. Implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, patterns, and areas for process improvement. Serve as a resource for escalated claims, while being responsible for the accuracy and adequacy of all aspects of claim reserving. Execute on performance management (attract, hire, retain and provide high level of training), and prepare and present comprehensive claims reports, metrics, and analysis to clients and customers. Maintain a dynamic, fast-paced, and collaborative team culture, with willingness to take on a variety of projects in a rapidly growing firm. Qualifications Extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. Dynamic, able to thrive in a fast-paced and evolving environment, with a willingness to challenge the status quo. Benefits & Progression You will be reward ed with a competitive basic salary ranging from £50K-£55K (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, there are opportunities for progression in the short, medium and longer-term as the company grows. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment
Jan 28, 2026
Full time
Overview Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: North East & Scotland Town/City: Glasgow Salary range: £40,000 - £49,999, £50,000 - £59,999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 5 A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. Responsibilities Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. Implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, patterns, and areas for process improvement. Serve as a resource for escalated claims, while being responsible for the accuracy and adequacy of all aspects of claim reserving. Execute on performance management (attract, hire, retain and provide high level of training), and prepare and present comprehensive claims reports, metrics, and analysis to clients and customers. Maintain a dynamic, fast-paced, and collaborative team culture, with willingness to take on a variety of projects in a rapidly growing firm. Qualifications Extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. Dynamic, able to thrive in a fast-paced and evolving environment, with a willingness to challenge the status quo. Benefits & Progression You will be reward ed with a competitive basic salary ranging from £50K-£55K (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, there are opportunities for progression in the short, medium and longer-term as the company grows. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment
Legal Director/Partner - Private Client (5311) We're a national law firm with a local reach. Our legal experts are here for you. Whether it's personal or business, we understand that everyone's situation is different. But we're more than just a law firm - we're a team of people working together to help individuals and businesses navigate life's ups and downs. Working here you'll feel a part of our friendly and inclusive environment. We'll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities. We're always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators. Please speak to a member of our Recruitment and Onboarding team for more information. Your Role and What You'll Be Doing An exciting opportunity has arisen for a Legal Director or Partner to join our National Private Client Advisory team, based in Newcastle. This is an integral role to advise high net worth individuals and families on the legal and tax aspects of estate and succession planning and to lead on the growth of the private client offering in the North East as well as working collaboratively alongside colleagues in our award-winning National Private Client team About You Technically strong in Private Client matters including in advising on, implementing and running complex wills, lifetime trusts, deeds of variation, powers of attorneys and estate administration and advising on lifetime IHT planning and on the taxation of trusts and estates Able to demonstrate strong financial disciplines and the ability to work collaboratively with other teams and external professionals; Demonstrable track record of building and maintaining strong client relationships with an aptitude for business development and established client and referrer relationships within the North East market Strong leadership abilities with experience in leading and managing teams/juniors Our Benefits - What We Can Offer You 25 days holidays as standard plus bank holidays - You can 'buy' up to 35hrs of extra holiday too. Generous and flexible pension schemes. Volunteering days - Two days of volunteering every year for a cause of your choice (fully paid) Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services. Information on additional benefits for Partner and Legal Director level can be provided by the recruitment team We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported.This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements. We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024! Our responsible business programmes are fundamental to who we are and our purpose. We're committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim. Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It's made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono. Additional Information As part of the Irwin Mitchell Group's on-boarding process all successful applicants are required to complete the group's employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, colleagues, clients, partners and other stakeholders. We carry out pre employment screening to establish your eligibility to work in the UK, criminal record and financial checks with our trusted 3rd parties. The employment screening process will fully comply with Data Protection and other applicable laws. Irwin Mitchell LLP is an equal opportunity employer. We're proud of our values, and we're looking for people who share them
Jan 28, 2026
Full time
Legal Director/Partner - Private Client (5311) We're a national law firm with a local reach. Our legal experts are here for you. Whether it's personal or business, we understand that everyone's situation is different. But we're more than just a law firm - we're a team of people working together to help individuals and businesses navigate life's ups and downs. Working here you'll feel a part of our friendly and inclusive environment. We'll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities. We're always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators. Please speak to a member of our Recruitment and Onboarding team for more information. Your Role and What You'll Be Doing An exciting opportunity has arisen for a Legal Director or Partner to join our National Private Client Advisory team, based in Newcastle. This is an integral role to advise high net worth individuals and families on the legal and tax aspects of estate and succession planning and to lead on the growth of the private client offering in the North East as well as working collaboratively alongside colleagues in our award-winning National Private Client team About You Technically strong in Private Client matters including in advising on, implementing and running complex wills, lifetime trusts, deeds of variation, powers of attorneys and estate administration and advising on lifetime IHT planning and on the taxation of trusts and estates Able to demonstrate strong financial disciplines and the ability to work collaboratively with other teams and external professionals; Demonstrable track record of building and maintaining strong client relationships with an aptitude for business development and established client and referrer relationships within the North East market Strong leadership abilities with experience in leading and managing teams/juniors Our Benefits - What We Can Offer You 25 days holidays as standard plus bank holidays - You can 'buy' up to 35hrs of extra holiday too. Generous and flexible pension schemes. Volunteering days - Two days of volunteering every year for a cause of your choice (fully paid) Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services. Information on additional benefits for Partner and Legal Director level can be provided by the recruitment team We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported.This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements. We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024! Our responsible business programmes are fundamental to who we are and our purpose. We're committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim. Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It's made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono. Additional Information As part of the Irwin Mitchell Group's on-boarding process all successful applicants are required to complete the group's employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, colleagues, clients, partners and other stakeholders. We carry out pre employment screening to establish your eligibility to work in the UK, criminal record and financial checks with our trusted 3rd parties. The employment screening process will fully comply with Data Protection and other applicable laws. Irwin Mitchell LLP is an equal opportunity employer. We're proud of our values, and we're looking for people who share them
Very Successful Retail Chain seeks Maintenance Engineer for North London Area. My Client is a thriving lifestyle retail chain with stores across the country. They are now looking for a maintenance engineer to cover about 12 stores in the North London Area. Working from home you will receive a generous salary plus full use of a company vehicle. You will be an experienced maintenance engineer, used to working with a variety of equipment, and preferably with some experience of working within a retail, leisure or hospitality environment. Some facilities experience would also be useful. Main Purpose of the Role The Maintenance Engineer will be responsible for the reactive and planned maintenance of equipment across company-owned, franchise, and third-party stores. The role also includes general estate maintenance, ensuring company premises are maintained to a high standard while attending sites. Reporting Structure Reports to: Maintenance Co-ordinator and Company Directors Works closely with: Retail Director and Head Office Key Responsibilities Carry out reactive and planned maintenance of equipment as directed by the Maintenance Co-ordinator. Install, remove, and commission equipment as necessary. Identify, assess, and resolve faults efficiently to minimise downtime. Ensure all faulty parts, equipment, and lamps are safely returned to Head Office and clearly labelled. Conduct reviews of general maintenance requirements within company stores and report findings to the Retail Director and Maintenance Co-ordinator. Carry out general maintenance tasks while on-site where required. Ensure all maintenance work is completed and reported in a timely and efficient manner. Undertake ad hoc duties as required to support business needs. Reporting & Administration Requirements Accurately complete daily hours worked and submit weekly to the Maintenance Co-ordinator. Complete all digital job sheets with the required level of detail and submit to Head Office. Report to the Maintenance Co-ordinator upon completion of every job via telephone and digital reporting system (Job Logic). Report all instances where a job cannot be completed on the first visit, including clear reasons and next steps. Provide monthly feedback on potential improvements or changes that could enhance efficiency within the role.
Jan 28, 2026
Full time
Very Successful Retail Chain seeks Maintenance Engineer for North London Area. My Client is a thriving lifestyle retail chain with stores across the country. They are now looking for a maintenance engineer to cover about 12 stores in the North London Area. Working from home you will receive a generous salary plus full use of a company vehicle. You will be an experienced maintenance engineer, used to working with a variety of equipment, and preferably with some experience of working within a retail, leisure or hospitality environment. Some facilities experience would also be useful. Main Purpose of the Role The Maintenance Engineer will be responsible for the reactive and planned maintenance of equipment across company-owned, franchise, and third-party stores. The role also includes general estate maintenance, ensuring company premises are maintained to a high standard while attending sites. Reporting Structure Reports to: Maintenance Co-ordinator and Company Directors Works closely with: Retail Director and Head Office Key Responsibilities Carry out reactive and planned maintenance of equipment as directed by the Maintenance Co-ordinator. Install, remove, and commission equipment as necessary. Identify, assess, and resolve faults efficiently to minimise downtime. Ensure all faulty parts, equipment, and lamps are safely returned to Head Office and clearly labelled. Conduct reviews of general maintenance requirements within company stores and report findings to the Retail Director and Maintenance Co-ordinator. Carry out general maintenance tasks while on-site where required. Ensure all maintenance work is completed and reported in a timely and efficient manner. Undertake ad hoc duties as required to support business needs. Reporting & Administration Requirements Accurately complete daily hours worked and submit weekly to the Maintenance Co-ordinator. Complete all digital job sheets with the required level of detail and submit to Head Office. Report to the Maintenance Co-ordinator upon completion of every job via telephone and digital reporting system (Job Logic). Report all instances where a job cannot be completed on the first visit, including clear reasons and next steps. Provide monthly feedback on potential improvements or changes that could enhance efficiency within the role.
Account Manager Salary: £30,000 - £35,000 Location: Feering, Essex CO5 Hybrid: Monday - Friday 9:00AM - 5:30PM (Monday and Thursday in office) About the role: We re seeking an experienced and commercially minded Account Manager to join our Creative Digital / Client Services team. Reporting to the Digital Account Director, you ll take ownership of key client relationships, ensuring the successful delivery of offline, digital, and web projects while driving account growth and leading a high-performing Account Executive. This role sits at the heart of client strategy, project delivery, and team leadership, ideal for someone who thrives in a fast-paced agency environment. Benefits: 31 days annual leave Progressive annual leave: +1 day per year after the first full year (up to 5 extra days) Birthday leave (post-probation) Social events organised by our Social Committee Optional private medical insurance after 1 year Long service awards every 5 years Employee of the Quarter programme Free tea, coffee, snacks, kitchen facilities, and breakout spaces Beer Fridge Fridays Referral programme Pirkx benefits from day one Auto-enrolment pension (3% employer contribution after 3 months) Discretionary performance bonus (prorated for mid-year starts) Key Responsibilities: Act as the primary point of contact for assigned clients, building strong, trusted relationships and ensuring exceptional service delivery Oversee the end-to-end delivery of projects across digital, web, and offline channels, ensuring work is delivered on time, within budget, and to a high standard Identify and develop opportunities for account growth, proactively expanding client relationships and new business opportunities Lead and support the Account Executive, providing guidance, performance management, coaching, and development Manage financial processes including quoting, invoicing, and accurate project setup and tracking using Synergist Requirements: Proven experience as an Account Manager within a marketing or creative agency environment Strong commercial awareness with a track record of growing accounts and exceeding client expectations Excellent leadership and people management skills, with experience managing and motivating direct reports Outstanding communication and presentation skills, with the ability to produce clear, strategic briefs and client-facing documentation Highly organised and detail-focused, with the ability to manage multiple clients and deadlines in a fast-paced setting
Jan 28, 2026
Full time
Account Manager Salary: £30,000 - £35,000 Location: Feering, Essex CO5 Hybrid: Monday - Friday 9:00AM - 5:30PM (Monday and Thursday in office) About the role: We re seeking an experienced and commercially minded Account Manager to join our Creative Digital / Client Services team. Reporting to the Digital Account Director, you ll take ownership of key client relationships, ensuring the successful delivery of offline, digital, and web projects while driving account growth and leading a high-performing Account Executive. This role sits at the heart of client strategy, project delivery, and team leadership, ideal for someone who thrives in a fast-paced agency environment. Benefits: 31 days annual leave Progressive annual leave: +1 day per year after the first full year (up to 5 extra days) Birthday leave (post-probation) Social events organised by our Social Committee Optional private medical insurance after 1 year Long service awards every 5 years Employee of the Quarter programme Free tea, coffee, snacks, kitchen facilities, and breakout spaces Beer Fridge Fridays Referral programme Pirkx benefits from day one Auto-enrolment pension (3% employer contribution after 3 months) Discretionary performance bonus (prorated for mid-year starts) Key Responsibilities: Act as the primary point of contact for assigned clients, building strong, trusted relationships and ensuring exceptional service delivery Oversee the end-to-end delivery of projects across digital, web, and offline channels, ensuring work is delivered on time, within budget, and to a high standard Identify and develop opportunities for account growth, proactively expanding client relationships and new business opportunities Lead and support the Account Executive, providing guidance, performance management, coaching, and development Manage financial processes including quoting, invoicing, and accurate project setup and tracking using Synergist Requirements: Proven experience as an Account Manager within a marketing or creative agency environment Strong commercial awareness with a track record of growing accounts and exceeding client expectations Excellent leadership and people management skills, with experience managing and motivating direct reports Outstanding communication and presentation skills, with the ability to produce clear, strategic briefs and client-facing documentation Highly organised and detail-focused, with the ability to manage multiple clients and deadlines in a fast-paced setting
Ernst & Young Advisory Services Sdn Bhd
City, London
Director , Cybersecurity , Engineering, OT, TC UKI Location: London Other locations: Primary Location Only Date: 26 Jan 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title: Director - Cybersecurity OT About EY:At EY, we are committed to building a better working world. Our Cybersecurity Consulting Practice is rapidly expanding, and we are investing in our capabilities to meet the increasing demand for cybersecurity solutions. Join us and be part of a global team of over 13,000 professionals dedicated to delivering cutting edge security transformation programs and services. The Opportunity:As a Director in Cybersecurity, you will bring diverse perspectives and deep subject matter expertise to deliver high quality insights and outcomes for our clients. You will play a strategic leadership role in shaping and overseeing complex cybersecurity engagements, strengthening senior client relationships, and guiding teams to develop innovative, practical solutions that address the evolving security challenges organisations face. Key Responsibilities: Lead and manage large OT Security engagements, overseeing day to day delivery across industrial environments including manufacturing, energy, utilities, and critical infrastructure. Ensure delivery meets quality, time and budget expectations while navigating complex OT operational constraints. Apply deep technical and sector knowledge across OT, ICSS, and IIoT environments to shape and deliver client programmes. Leverage expertise in IEC 62443, NIST CSF for OT, and the Purdue Model to conduct maturity assessments, design secure architectures, and lead OT cyber risk reduction initiatives. Identify, shape, and originate new OT security opportunities, using established industry relationships across engineering, operations, and cyber functions. Position the firm with senior OT decision makers, including engineering directors, CISOs, and asset owners, demonstrating a strong understanding of safety, reliability, and availability priorities. Partner with senior practice and market leaders to pursue high value OT security focused opportunities. Develop differentiated proposals, point of view materials, and transformation roadmaps aligned to industrial cybersecurity trends such as OT-IT convergence, zero trust for OT, asset visibility, and secure remote access. Provide visible leadership into a globally established high performing OT security team, sharing deep domain expertise in ICSS/SCADA, industrial protocols, and secure OT architecture patterns. Mentor consultants to develop both technical skills and commercial acumen, fostering a culture of continuous learning and cross disciplinary collaboration. Develop impactful OT cybersecurity thought leadership, articulating market relevant insights on IEC 62443 adoption, secure operations, industrial threat landscapes, and practical transformation strategies. Support the creation of frameworks and tools that differentiate the firm's OT security offering. Build and maintain strategic relationships with senior client leaders, including operations executives, heads of engineering, CTOs, and CISOs. Use these relationships to identify transformation opportunities, influence senior stakeholders, and steer delivery outcomes across complex industrial ecosystems. Skills and Attributes for Success: Exceptional communicator, able to clearly explain complex OT security concepts, risks, and architectures to both technical engineering teams and senior business stakeholders. Skilled at translating OT cyber risks into operational, safety, and financial impact. Strategic thinker with deep OT cybersecurity expertise, capable of diagnosing complex industrial cyber challenges and shaping robust, standards aligned solutions (e.g., IEC 62443 reference models, Purdue Model segmentation strategies, OT Zero Trust). Able to secure executive buy in by aligning cyber outcomes with operational priorities such as uptime, safety, and regulatory compliance. Proven people leader, experienced in developing skilled OT cybersecurity teams through coaching, mentoring, and modelling inclusive, collaborative leadership behaviours. Strong commercial acumen, consistently delivering high quality outcomes, managing programme risks, and ensuring operational excellence across large scale industrial cybersecurity engagements. Experienced programme and engagement leader, adept at structuring and managing multi site OT security transformations, including asset discovery, segmentation, architecture redesign, and secure remote access implementation. Skilled at navigating the unique constraints of OT systems including legacy technologies and safety critical environments. Pragmatic, client centric approach, able to navigate ambiguity across industrial operations, anticipate issues related to safety and continuity, and guide clients confidently through complex decision making regarding OT system modernisation and cyber risk reduction. Strong market access and trusted relationships, leveraging established networks in OT heavy sectors (e.g., energy, utilities, manufacturing, transport) to influence market conversations, originate new opportunities, and position the firm as a leader in industrial cybersecurity. To Qualify for the Role, You Must Have: Proven experience defining and delivering OT centric cybersecurity strategies across industrial environments (ICS, SCADA, IIoT), with the ability to clearly articulate the operational and commercial value of OT security to senior stakeholders across engineering and enterprise leadership. A strong track record developing OT cybersecurity investment and transformation cases, including business justification, cost-benefit analysis, and prioritisation of remediation activities across multi site industrial estates. Capable of aligning OT security investment with organisational goals such as regulatory compliance, contractual obligations and digital transformation. Hands on experience designing and implementing OT security target operating models, covering governance, incident response, asset lifecycle management, engineering processes, and roles/responsibilities across IT-OT converged environments. Experienced in embedding secure by design principles aligned to IEC 62443, NIST , and recognised OT security best practice. Robust understanding of OT relevant cybersecurity regulations and frameworks, including IEC 62443, NIST , NIS/NIS2, sector specific regulatory requirements, and the Purdue Model for segmentation. Ideally, You'll Also Have: Relevant security and OT security specific qualifications, such as CISSP, CIISEC, GICSP, or ISA/IEC 62443 certifications. Experience operating within or alongside NCSC Assured Cyber Consultancies or equivalent industrial cybersecurity practices, including delivering OT threat assessments, architecture reviews, red team exercises, or resilience programmes in regulated sectors. Sector experience across OT heavy industries, such as Energy & Utilities, Oil & Gas, Manufacturing, Transport, Chemicals, Pharmaceuticals, or Critical National Infrastructure - with a strong understanding of engineering processes, operational constraints, and safety critical environments. Professional services experience delivering large scale OT cybersecurity transformations, working with multi disciplinary teams of engineers, cyber specialists, and operational leaders in market leading organisations. Please note: The successful candidate must undergo and pass checks in line with SC (Security Check) clearance standards after joining EY. These checks may include, but are not limited to, verification of identity, right to work in the UK, employment history, proof of address may be required and unspent criminal convictions. Candidates must be a UK national or have been a resident in the UK for a minimum of five years and ensure that they have not spent more than six months outside the UK. Join Us:At EY, you'll have the chance to build a meaningful and fulfilling career, supported by an inclusive culture and cutting edge technology. Together, we can create a better working world for all. What we look for We're interested in people with integrity who can collaborate with people from a diverse range of backgrounds and crucially a growth mindset. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning:You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you:We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership:We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture:You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible . click apply for full job details
Jan 28, 2026
Full time
Director , Cybersecurity , Engineering, OT, TC UKI Location: London Other locations: Primary Location Only Date: 26 Jan 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title: Director - Cybersecurity OT About EY:At EY, we are committed to building a better working world. Our Cybersecurity Consulting Practice is rapidly expanding, and we are investing in our capabilities to meet the increasing demand for cybersecurity solutions. Join us and be part of a global team of over 13,000 professionals dedicated to delivering cutting edge security transformation programs and services. The Opportunity:As a Director in Cybersecurity, you will bring diverse perspectives and deep subject matter expertise to deliver high quality insights and outcomes for our clients. You will play a strategic leadership role in shaping and overseeing complex cybersecurity engagements, strengthening senior client relationships, and guiding teams to develop innovative, practical solutions that address the evolving security challenges organisations face. Key Responsibilities: Lead and manage large OT Security engagements, overseeing day to day delivery across industrial environments including manufacturing, energy, utilities, and critical infrastructure. Ensure delivery meets quality, time and budget expectations while navigating complex OT operational constraints. Apply deep technical and sector knowledge across OT, ICSS, and IIoT environments to shape and deliver client programmes. Leverage expertise in IEC 62443, NIST CSF for OT, and the Purdue Model to conduct maturity assessments, design secure architectures, and lead OT cyber risk reduction initiatives. Identify, shape, and originate new OT security opportunities, using established industry relationships across engineering, operations, and cyber functions. Position the firm with senior OT decision makers, including engineering directors, CISOs, and asset owners, demonstrating a strong understanding of safety, reliability, and availability priorities. Partner with senior practice and market leaders to pursue high value OT security focused opportunities. Develop differentiated proposals, point of view materials, and transformation roadmaps aligned to industrial cybersecurity trends such as OT-IT convergence, zero trust for OT, asset visibility, and secure remote access. Provide visible leadership into a globally established high performing OT security team, sharing deep domain expertise in ICSS/SCADA, industrial protocols, and secure OT architecture patterns. Mentor consultants to develop both technical skills and commercial acumen, fostering a culture of continuous learning and cross disciplinary collaboration. Develop impactful OT cybersecurity thought leadership, articulating market relevant insights on IEC 62443 adoption, secure operations, industrial threat landscapes, and practical transformation strategies. Support the creation of frameworks and tools that differentiate the firm's OT security offering. Build and maintain strategic relationships with senior client leaders, including operations executives, heads of engineering, CTOs, and CISOs. Use these relationships to identify transformation opportunities, influence senior stakeholders, and steer delivery outcomes across complex industrial ecosystems. Skills and Attributes for Success: Exceptional communicator, able to clearly explain complex OT security concepts, risks, and architectures to both technical engineering teams and senior business stakeholders. Skilled at translating OT cyber risks into operational, safety, and financial impact. Strategic thinker with deep OT cybersecurity expertise, capable of diagnosing complex industrial cyber challenges and shaping robust, standards aligned solutions (e.g., IEC 62443 reference models, Purdue Model segmentation strategies, OT Zero Trust). Able to secure executive buy in by aligning cyber outcomes with operational priorities such as uptime, safety, and regulatory compliance. Proven people leader, experienced in developing skilled OT cybersecurity teams through coaching, mentoring, and modelling inclusive, collaborative leadership behaviours. Strong commercial acumen, consistently delivering high quality outcomes, managing programme risks, and ensuring operational excellence across large scale industrial cybersecurity engagements. Experienced programme and engagement leader, adept at structuring and managing multi site OT security transformations, including asset discovery, segmentation, architecture redesign, and secure remote access implementation. Skilled at navigating the unique constraints of OT systems including legacy technologies and safety critical environments. Pragmatic, client centric approach, able to navigate ambiguity across industrial operations, anticipate issues related to safety and continuity, and guide clients confidently through complex decision making regarding OT system modernisation and cyber risk reduction. Strong market access and trusted relationships, leveraging established networks in OT heavy sectors (e.g., energy, utilities, manufacturing, transport) to influence market conversations, originate new opportunities, and position the firm as a leader in industrial cybersecurity. To Qualify for the Role, You Must Have: Proven experience defining and delivering OT centric cybersecurity strategies across industrial environments (ICS, SCADA, IIoT), with the ability to clearly articulate the operational and commercial value of OT security to senior stakeholders across engineering and enterprise leadership. A strong track record developing OT cybersecurity investment and transformation cases, including business justification, cost-benefit analysis, and prioritisation of remediation activities across multi site industrial estates. Capable of aligning OT security investment with organisational goals such as regulatory compliance, contractual obligations and digital transformation. Hands on experience designing and implementing OT security target operating models, covering governance, incident response, asset lifecycle management, engineering processes, and roles/responsibilities across IT-OT converged environments. Experienced in embedding secure by design principles aligned to IEC 62443, NIST , and recognised OT security best practice. Robust understanding of OT relevant cybersecurity regulations and frameworks, including IEC 62443, NIST , NIS/NIS2, sector specific regulatory requirements, and the Purdue Model for segmentation. Ideally, You'll Also Have: Relevant security and OT security specific qualifications, such as CISSP, CIISEC, GICSP, or ISA/IEC 62443 certifications. Experience operating within or alongside NCSC Assured Cyber Consultancies or equivalent industrial cybersecurity practices, including delivering OT threat assessments, architecture reviews, red team exercises, or resilience programmes in regulated sectors. Sector experience across OT heavy industries, such as Energy & Utilities, Oil & Gas, Manufacturing, Transport, Chemicals, Pharmaceuticals, or Critical National Infrastructure - with a strong understanding of engineering processes, operational constraints, and safety critical environments. Professional services experience delivering large scale OT cybersecurity transformations, working with multi disciplinary teams of engineers, cyber specialists, and operational leaders in market leading organisations. Please note: The successful candidate must undergo and pass checks in line with SC (Security Check) clearance standards after joining EY. These checks may include, but are not limited to, verification of identity, right to work in the UK, employment history, proof of address may be required and unspent criminal convictions. Candidates must be a UK national or have been a resident in the UK for a minimum of five years and ensure that they have not spent more than six months outside the UK. Join Us:At EY, you'll have the chance to build a meaningful and fulfilling career, supported by an inclusive culture and cutting edge technology. Together, we can create a better working world for all. What we look for We're interested in people with integrity who can collaborate with people from a diverse range of backgrounds and crucially a growth mindset. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning:You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you:We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership:We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture:You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible . click apply for full job details
Senior Sponsorship Sales Manager - Events £50,000 - £60,000 + Uncapped Commission + Excellent Benefits Hybrid Leading global events business seeks a talented Senior Sponsorship Sales Manager to join their fast growing events sales team selling bespoke sponsorship and exhibition packages to global clients within a highly lucrative portfolio. The Sponsorship Sales Manager role focuses on selling sponsorship and exhibition packages across our client's conferences and 1-1 meetings. These are industry leading, global events. There are a number of high value existing accounts to manage. Candidate Profile: Minimum of 3 years experience in event sponsorship / exhibition sales Ideally degree educated Demonstrated success in achieving excellent revenue results. Highly organised, with the ability to effectively prioritise and manage time to maximize productivity and achieve goals. High emotional intelligence, skilled in building and sustaining strong relationships with both internal and external stakeholders. Highly consultative sales approach Personable and enthusiastic, with a proactive, solutions-oriented approach-a true team player committed to collective success. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Jan 28, 2026
Full time
Senior Sponsorship Sales Manager - Events £50,000 - £60,000 + Uncapped Commission + Excellent Benefits Hybrid Leading global events business seeks a talented Senior Sponsorship Sales Manager to join their fast growing events sales team selling bespoke sponsorship and exhibition packages to global clients within a highly lucrative portfolio. The Sponsorship Sales Manager role focuses on selling sponsorship and exhibition packages across our client's conferences and 1-1 meetings. These are industry leading, global events. There are a number of high value existing accounts to manage. Candidate Profile: Minimum of 3 years experience in event sponsorship / exhibition sales Ideally degree educated Demonstrated success in achieving excellent revenue results. Highly organised, with the ability to effectively prioritise and manage time to maximize productivity and achieve goals. High emotional intelligence, skilled in building and sustaining strong relationships with both internal and external stakeholders. Highly consultative sales approach Personable and enthusiastic, with a proactive, solutions-oriented approach-a true team player committed to collective success. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Your Path to Marketing Director Public Sector SaaS Specialist Do you want to take the reins of a marketing function that s already winning? You ll be stepping into a warm, successful marketing desk, not starting from scratch. You re trusted to lead, to shape strategy, and to put your stamp on a new brand launching into an established market. In this role, your work directly supports public sector initiatives that improve lives and wellbeing of the UK; from health and wellbeing campaigns to community-focused behaviour change. You ll be building commercial success while doing work that genuinely matters. You ll join as a senior, high-impact Marketing Manager, with a clear and realistic pathway to Marketing Director as the business grows. Why you ll want to be here You ll be joining a rapidly growing, recession-resistant SaaS business that works exclusively with public sector clients. The market is stable, the demand is strong, and the company is already highly successful. You ll work alongside a capable team of designers, developers, product specialists and creatives, meaning you won t be doing everything yourself, but you will be leading it all. Around 90% of success comes from events, so if you enjoy being visible, building relationships, and representing a business face-to-face, you ll thrive here. This is a role you shape, not just fill This isn t a narrow specialist role. You are the marketing lead. You will: Own the end-to-end marketing strategy and execution Take control of messaging, communications and copywriting (this is a core part of your impact) Lead on events, presentations and in-person engagement Oversee websites, SEO and digital performance (strong awareness matters, perfection doesn t) Manage agencies and outsource specialist activity where it makes sense Work closely with sales and product teams to deliver measurable commercial results Have the confidence to challenge, influence and push back when needed You ll be rewarded for success, with: £45,000 £60,000 base salary (DOE) Commission and/or bonus structure, tailored to how you deliver results A role that can genuinely evolve into a Marketing Director position This position is intentionally flexible and can be tailored around the right person, not a rigid job description. This role might not be for you if You re looking for a fully remote role with minimal team interaction You don t enjoy events, presentations or being front-facing You prefer working independently rather than as part of a collaborative team You ll be expected to spend time in the Epsom office initially to build relationships and momentum. A recent hire was office-based for their first month and now comes in just once or twice a week! Trust and flexibility are earned quickly. Ready to take your ownership? If you re ready to lead, influence and build, this is your opportunity. Apply now with your CV. Interview process; A 30-minute introductory conversation with the Commercial Manager A face-to-face meeting at the Epsom office If you want a role where you shape the strategy, grow with the business, and do work that makes a real difference, this is it.
Jan 27, 2026
Full time
Your Path to Marketing Director Public Sector SaaS Specialist Do you want to take the reins of a marketing function that s already winning? You ll be stepping into a warm, successful marketing desk, not starting from scratch. You re trusted to lead, to shape strategy, and to put your stamp on a new brand launching into an established market. In this role, your work directly supports public sector initiatives that improve lives and wellbeing of the UK; from health and wellbeing campaigns to community-focused behaviour change. You ll be building commercial success while doing work that genuinely matters. You ll join as a senior, high-impact Marketing Manager, with a clear and realistic pathway to Marketing Director as the business grows. Why you ll want to be here You ll be joining a rapidly growing, recession-resistant SaaS business that works exclusively with public sector clients. The market is stable, the demand is strong, and the company is already highly successful. You ll work alongside a capable team of designers, developers, product specialists and creatives, meaning you won t be doing everything yourself, but you will be leading it all. Around 90% of success comes from events, so if you enjoy being visible, building relationships, and representing a business face-to-face, you ll thrive here. This is a role you shape, not just fill This isn t a narrow specialist role. You are the marketing lead. You will: Own the end-to-end marketing strategy and execution Take control of messaging, communications and copywriting (this is a core part of your impact) Lead on events, presentations and in-person engagement Oversee websites, SEO and digital performance (strong awareness matters, perfection doesn t) Manage agencies and outsource specialist activity where it makes sense Work closely with sales and product teams to deliver measurable commercial results Have the confidence to challenge, influence and push back when needed You ll be rewarded for success, with: £45,000 £60,000 base salary (DOE) Commission and/or bonus structure, tailored to how you deliver results A role that can genuinely evolve into a Marketing Director position This position is intentionally flexible and can be tailored around the right person, not a rigid job description. This role might not be for you if You re looking for a fully remote role with minimal team interaction You don t enjoy events, presentations or being front-facing You prefer working independently rather than as part of a collaborative team You ll be expected to spend time in the Epsom office initially to build relationships and momentum. A recent hire was office-based for their first month and now comes in just once or twice a week! Trust and flexibility are earned quickly. Ready to take your ownership? If you re ready to lead, influence and build, this is your opportunity. Apply now with your CV. Interview process; A 30-minute introductory conversation with the Commercial Manager A face-to-face meeting at the Epsom office If you want a role where you shape the strategy, grow with the business, and do work that makes a real difference, this is it.
Strategy Principal Consultant - Change and Transformation As a Strategy Principal Consultant specialising in Change and Transformation, you will help to shape and head up our strategic consulting proposition within manifesto playing a critical role in guiding clients through organisational transformation with human centric design and digital and data at the heart. As a Strategy Principal Consultant specialising in Change and Transformation, you willhelp to shape and head up our strategic consulting proposition within Manifesto playing a critical role in guiding clients through organisational transformation with human centric design and digital and data at the heart. Our Strategy & Innovation Directorate is the part of manifesto responsible for leading our clients through their most complex organisation transformations, who are seeking to better leverage digital, re-think their strategies or structures, or save operational cost to ensure focus on their core mission. As such, we are looking for an experienced consultant with experience leading complex organisational transformations. We would expect this person to have a broad consulting experience and technical knowledge in areas such as strategy design, organisation design and change management. Reporting to the Strategy and Innovation Director, you will leverage your expertise in, organisational change, and change management methodologies to deliver digital and data driven organisational transformation, helping clients achieve measurable greater organisational effectiveness. This role allows you to work across a number of purpose led sectors, including Membership, Visitor attractions, Higher education and aligned commercial clients. You will address these sectors' unique challenges and opportunities while ensuring best practices are applied to deliver transformative results. This role will act as one of the most senior client facing roles, leading on some of our most high profile client work, and being advisory on others to ensure the effectiveness of quality transformation delivery. As such you will have capability to solve problems and be able to lead on projects that bring together the breadth of manifesto's capability to support our clients. You will be responsible for helping to create the space for teams to deliver their best work, bringing together talented people to creatively define and solve complex challenges Organisational design and change is a relatively new field for us, as such the role will also help develop the practice - led through the work - to build a strategy and transformation offer. You will take a lead with the Director of Strategy and Innovation on defining best practice, developing the manifesto approach to organisational change, and building a reputation for delivering outcomes for our clients. Bringing together those across manifesto that lead on transformation projects to grow organisational understanding of the role that organisational design and change management plays in digital transformation. This requires an individual who is comfortable with complexity and challenging environments, capable of having difficult conversations at a senior level, holding space for our teams and helping people and organisations work through complexity with compassion and care This role combines understanding the macro challenges facing our key sectors and as a thought leader, you will contribute to manifesto's external presence through speaking engagements, whitepapers, and sector-focused thought leadership. Additionally, you will stay informed about trends and issues impacting our sectors, bringing fresh insights to your work and our clients. Key objectives and measures of success Strategic leadership: Work with senior leaders to define their transformation agendas, and establish the structures for transformation Client impact: Build trusted relationships with stakeholders at all levels, from board members to grassroots teams, ensuring alignment and shared ownership of transformation goals. Change leadership: Apply change management methodologies, frameworks, etc., to guide clients through cultural and operational shifts, fostering adoption and buy-in. Sector insights: Stay informed about trends and challenges across NFP, Membership, Visitor attractions, education and aligned commercial sectors, alongside the role of tech and data in transforming the way organisations work and integrating this knowledge into your strategies. Commercial growth: Identify growth opportunities and contribute to securing transformation-focused contracts. Thought leadership: Position manifesto as a leader in digital transformation across sectors through external representation and thought leadership contributions. Key accountabilities Client Engagement Lead the strategic direction of transformation projects, working with multidisciplinary teams to deliver high-quality, outcome-focused solutions. Helping our clients including at a senior level ( Exec board level), think through their strategies, including their vision, missions, outcomes and priorities. Supporting clients to prioritise activities that can best achieve these strategies. Supporting our clients in transforming their organisational strategies into design principles and operating models that can drive their goals forward in a cost effective way, supporting them to understand the options available and pros / cons of each. Helping organisations we support to identify cost efficiency opportunities and working with a financial analyst to model potential savings Helping to establish organisation transformation programmes for our clients, leveraging our principle of 'transforming while doing' testing new ways of working Facilitate workshops, presentations, and discussions with senior client stakeholders, ensuring clarity, alignment, and actionable outcomes. Strategic Leadership Work with the Director of Strategy and Innovation to help shape our organisational design propositions in the digital transformation space Provide clarity in complex transformation scenarios, prioritising initiatives that deliver maximum value. Apply a blend of Agile, Lean, and traditional programme and project management approaches to meet diverse client needs. Contribute to the evolution of manifesto's transformation frameworks, ensuring relevance and excellence across all client engagements. Setting the north star for transformation projects. Regularly update your knowledge of sector-specific challenges, opportunities, and trends to inform and enhance client strategies. Lead on cross-organisational transformational initiative (projects with a blended TPX team) where manifesto is the lead - accountable for collaborative working relationships that bring value and insight to the work and the client. Change and Transformation Expertise Leading research projects / diagnostics to understand the challenges our clients face, and where there are opportunities to leverage data, digital, new processes or structures to align them to their organisational goals (this might look like digital maturity assessments, org discoveries, data analysis etc.) Leading organisation design changes for our clients, including establishing new structures, roles, governance models or ways of working Apply knowledge of the sectors we work with's macro challenges-such as funding pressures, governance complexities, and the diverse needs of emerging audiences-to inform this work These changes should always consider the impact and opportunities of emerging technologies like AI and automation. Guide organisations in prioritising effectively for the future, avoiding distractions, and focusing on what matters most. Support clients in navigating cultural shifts and operational changes, ensuring adoption and sustained impact. Foster alignment between strategic objectives and data and technical implementation, bridging gaps between strategy, design, and delivery teams. Team Development Mentor and coach strategists within the team, fostering their professional growth and alignment with manifesto's transformation pillars. Build a culture of collaboration, accountability, and shared ownership within the Strategy practice. Facilitate training sessions and workshops to upskill team members in change management and transformation methodologies. External Representation Represent Manifesto as a thought leader in NFP, Membership, Visitor attractions, and commercial sectors, contributing to blogs, whitepapers, and public speaking engagements. Attend and speak at events, conferences, and workshops, showcasing Manifesto's expertise and ethos. Support Manifesto's marketing mission by contributing to pitches, proposals, and sector-specific thought leadership. Commercial Growth Identify opportunities to expand client engagements and contribute to revenue growth. Support business development efforts by shaping compelling narratives for transformation-focused pitches and proposals. Unlock future opportunities by delivering successful transformation initiatives that build client trust and loyalty. About you Skills & experience Supporting organisations through change initiatives, developing strategies, operating models & working in practice with clients to roll out new teams and ways of working. . click apply for full job details
Jan 27, 2026
Full time
Strategy Principal Consultant - Change and Transformation As a Strategy Principal Consultant specialising in Change and Transformation, you will help to shape and head up our strategic consulting proposition within manifesto playing a critical role in guiding clients through organisational transformation with human centric design and digital and data at the heart. As a Strategy Principal Consultant specialising in Change and Transformation, you willhelp to shape and head up our strategic consulting proposition within Manifesto playing a critical role in guiding clients through organisational transformation with human centric design and digital and data at the heart. Our Strategy & Innovation Directorate is the part of manifesto responsible for leading our clients through their most complex organisation transformations, who are seeking to better leverage digital, re-think their strategies or structures, or save operational cost to ensure focus on their core mission. As such, we are looking for an experienced consultant with experience leading complex organisational transformations. We would expect this person to have a broad consulting experience and technical knowledge in areas such as strategy design, organisation design and change management. Reporting to the Strategy and Innovation Director, you will leverage your expertise in, organisational change, and change management methodologies to deliver digital and data driven organisational transformation, helping clients achieve measurable greater organisational effectiveness. This role allows you to work across a number of purpose led sectors, including Membership, Visitor attractions, Higher education and aligned commercial clients. You will address these sectors' unique challenges and opportunities while ensuring best practices are applied to deliver transformative results. This role will act as one of the most senior client facing roles, leading on some of our most high profile client work, and being advisory on others to ensure the effectiveness of quality transformation delivery. As such you will have capability to solve problems and be able to lead on projects that bring together the breadth of manifesto's capability to support our clients. You will be responsible for helping to create the space for teams to deliver their best work, bringing together talented people to creatively define and solve complex challenges Organisational design and change is a relatively new field for us, as such the role will also help develop the practice - led through the work - to build a strategy and transformation offer. You will take a lead with the Director of Strategy and Innovation on defining best practice, developing the manifesto approach to organisational change, and building a reputation for delivering outcomes for our clients. Bringing together those across manifesto that lead on transformation projects to grow organisational understanding of the role that organisational design and change management plays in digital transformation. This requires an individual who is comfortable with complexity and challenging environments, capable of having difficult conversations at a senior level, holding space for our teams and helping people and organisations work through complexity with compassion and care This role combines understanding the macro challenges facing our key sectors and as a thought leader, you will contribute to manifesto's external presence through speaking engagements, whitepapers, and sector-focused thought leadership. Additionally, you will stay informed about trends and issues impacting our sectors, bringing fresh insights to your work and our clients. Key objectives and measures of success Strategic leadership: Work with senior leaders to define their transformation agendas, and establish the structures for transformation Client impact: Build trusted relationships with stakeholders at all levels, from board members to grassroots teams, ensuring alignment and shared ownership of transformation goals. Change leadership: Apply change management methodologies, frameworks, etc., to guide clients through cultural and operational shifts, fostering adoption and buy-in. Sector insights: Stay informed about trends and challenges across NFP, Membership, Visitor attractions, education and aligned commercial sectors, alongside the role of tech and data in transforming the way organisations work and integrating this knowledge into your strategies. Commercial growth: Identify growth opportunities and contribute to securing transformation-focused contracts. Thought leadership: Position manifesto as a leader in digital transformation across sectors through external representation and thought leadership contributions. Key accountabilities Client Engagement Lead the strategic direction of transformation projects, working with multidisciplinary teams to deliver high-quality, outcome-focused solutions. Helping our clients including at a senior level ( Exec board level), think through their strategies, including their vision, missions, outcomes and priorities. Supporting clients to prioritise activities that can best achieve these strategies. Supporting our clients in transforming their organisational strategies into design principles and operating models that can drive their goals forward in a cost effective way, supporting them to understand the options available and pros / cons of each. Helping organisations we support to identify cost efficiency opportunities and working with a financial analyst to model potential savings Helping to establish organisation transformation programmes for our clients, leveraging our principle of 'transforming while doing' testing new ways of working Facilitate workshops, presentations, and discussions with senior client stakeholders, ensuring clarity, alignment, and actionable outcomes. Strategic Leadership Work with the Director of Strategy and Innovation to help shape our organisational design propositions in the digital transformation space Provide clarity in complex transformation scenarios, prioritising initiatives that deliver maximum value. Apply a blend of Agile, Lean, and traditional programme and project management approaches to meet diverse client needs. Contribute to the evolution of manifesto's transformation frameworks, ensuring relevance and excellence across all client engagements. Setting the north star for transformation projects. Regularly update your knowledge of sector-specific challenges, opportunities, and trends to inform and enhance client strategies. Lead on cross-organisational transformational initiative (projects with a blended TPX team) where manifesto is the lead - accountable for collaborative working relationships that bring value and insight to the work and the client. Change and Transformation Expertise Leading research projects / diagnostics to understand the challenges our clients face, and where there are opportunities to leverage data, digital, new processes or structures to align them to their organisational goals (this might look like digital maturity assessments, org discoveries, data analysis etc.) Leading organisation design changes for our clients, including establishing new structures, roles, governance models or ways of working Apply knowledge of the sectors we work with's macro challenges-such as funding pressures, governance complexities, and the diverse needs of emerging audiences-to inform this work These changes should always consider the impact and opportunities of emerging technologies like AI and automation. Guide organisations in prioritising effectively for the future, avoiding distractions, and focusing on what matters most. Support clients in navigating cultural shifts and operational changes, ensuring adoption and sustained impact. Foster alignment between strategic objectives and data and technical implementation, bridging gaps between strategy, design, and delivery teams. Team Development Mentor and coach strategists within the team, fostering their professional growth and alignment with manifesto's transformation pillars. Build a culture of collaboration, accountability, and shared ownership within the Strategy practice. Facilitate training sessions and workshops to upskill team members in change management and transformation methodologies. External Representation Represent Manifesto as a thought leader in NFP, Membership, Visitor attractions, and commercial sectors, contributing to blogs, whitepapers, and public speaking engagements. Attend and speak at events, conferences, and workshops, showcasing Manifesto's expertise and ethos. Support Manifesto's marketing mission by contributing to pitches, proposals, and sector-specific thought leadership. Commercial Growth Identify opportunities to expand client engagements and contribute to revenue growth. Support business development efforts by shaping compelling narratives for transformation-focused pitches and proposals. Unlock future opportunities by delivering successful transformation initiatives that build client trust and loyalty. About you Skills & experience Supporting organisations through change initiatives, developing strategies, operating models & working in practice with clients to roll out new teams and ways of working. . click apply for full job details
The Role We're looking for an experienced Account Director to lead Higher Education clients and own the delivery of integrated, 360 media strategies . This is a senior, client-facing role for someone confident discussing strategy, performance, and channel mix at a high level. What You'll Do Lead and manage Higher Education client relationships Develop and present full media strategies across paid media, display, student and education portals, and email marketing Own LinkedIn strategy , acting as the expert voice on what to run, why to run it, and how it fits into wider recruitment and brand objectives Work closely with internal teams to deliver, optimise, and report on campaigns What We're Looking For Proven experience in the Higher Education sector Experience at Account Director level (or Senior Account Manager ready to step up) Expert knowledge of LinkedIn Ads and confidence leading strategic client discussions Strong understanding of integrated digital media Excellent communication and stakeholder management skills Why Join Us? Specialist agency working exclusively with Higher Education clients Work with a really social team Choose when to come into the office - No Strict rules High-impact, strategic role with real client influence Clear progression and development opportunities
Jan 27, 2026
Full time
The Role We're looking for an experienced Account Director to lead Higher Education clients and own the delivery of integrated, 360 media strategies . This is a senior, client-facing role for someone confident discussing strategy, performance, and channel mix at a high level. What You'll Do Lead and manage Higher Education client relationships Develop and present full media strategies across paid media, display, student and education portals, and email marketing Own LinkedIn strategy , acting as the expert voice on what to run, why to run it, and how it fits into wider recruitment and brand objectives Work closely with internal teams to deliver, optimise, and report on campaigns What We're Looking For Proven experience in the Higher Education sector Experience at Account Director level (or Senior Account Manager ready to step up) Expert knowledge of LinkedIn Ads and confidence leading strategic client discussions Strong understanding of integrated digital media Excellent communication and stakeholder management skills Why Join Us? Specialist agency working exclusively with Higher Education clients Work with a really social team Choose when to come into the office - No Strict rules High-impact, strategic role with real client influence Clear progression and development opportunities
Overview Strategy Director Strategists at AKQA make our client's business their business. Working with Client Services, Experience Design, Creative, and Technology teams, they are the voice of both the client's business and the consumer. Drawn from a variety of backgrounds and disciplines, our strategists develop and apply market insights, data and trends to communicate and drive innovation opportunities. We are currently seeking an Associate Strategy Director for our London studio. The ideal candidate will be a generalist strategist with a strong background in product design, digital platforms, and data, complemented by significant experience in brand, marketing, and communications strategy. You will be adept at developing user-centric products and digital experiences alongside broader brand-building initiatives across channels and ecosystems, leveraging data and insights to drive measurable impact. As part of the AKQA team, you will work in an environment that fosters a dynamic and meritocratic culture, surrounded by some of the brightest minds in their fields. You will report to the Group Strategy Director and collaborate with others across the London studio and wider EMEA region. Role requirements Understand the client's audiences, objectives, and priorities, and lead the definition of solutions to meet these needs. Execute research to distil and design insight that drives forward creative solutions to client brief objectives. Provide strategic direction for product design, digital platform development, and user experience, as well as brand, marketing, and communications initiatives, identifying key value propositions, user needs, and business value. Develop strategies that define the vision and roadmap for digital products and platforms, ensuring market differentiation and clear user value. Develop comprehensive strategies that detail tactics across the entire customer experience, encompassing brand communications, product lifecycle, and user journeys, translating strategic recommendations into actionable campaigns, product features, services, and experiences. Craft compelling narratives in presentations and to sell your work to clients, ensuring alignment of client objectives to strategic imperatives. Co-create closely with creative, experience, and technology teams to develop effective and performant solutions. Identify key opportunities to drive client value, satisfaction, and growth. Plan and lead client workshops and research sessions. Write briefs that provide clarity for creativity and collaborate to refine, align, and shape them into effective solutions. Own streams of strategic work, working autonomously and leading the strategic offering across one or more key account programs. Be a trusted strategic partner to clients and build strong relationships. Help lead and mentor our talented junior and midweight strategists. Be proactive, provoke debate, and identify what the agenda for future discussion should be. Qualities and characteristics Experience in a relevant strategy role within a creative agency or consultancy environment. Generalist strategist with significant experience in products, platforms, and data, complemented by strong experience or a keen interest in brand, marketing, and communications strategy. Insatiable curiosity and can observe and identify patterns, trends, and insights, turning research and data into effectiveness and performance. Lateral and creative thinker with the ability to make complex topics simple, and a passion for creativity, innovation, and compelling experiences. A robust understanding of user journeys, product ecosystems, and how to drive innovative solutions throughout the product lifecycle. Strong understanding of how business, brands, and consumers interact, and how technology is impacting their lives. Familiarity with the design, application, and analysis of a wide range of quantitative and qualitative research. Passionate about collaboration, open-minded, and experienced in working with people from diverse cultures. Understand the big picture and have a sharp attention to detail, while always striving for best-in-class work. AKQA is committed to developing wellbeing and supporting life choices for our team. We provide an extensive range of benefits. To find out more click here. We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Jan 27, 2026
Full time
Overview Strategy Director Strategists at AKQA make our client's business their business. Working with Client Services, Experience Design, Creative, and Technology teams, they are the voice of both the client's business and the consumer. Drawn from a variety of backgrounds and disciplines, our strategists develop and apply market insights, data and trends to communicate and drive innovation opportunities. We are currently seeking an Associate Strategy Director for our London studio. The ideal candidate will be a generalist strategist with a strong background in product design, digital platforms, and data, complemented by significant experience in brand, marketing, and communications strategy. You will be adept at developing user-centric products and digital experiences alongside broader brand-building initiatives across channels and ecosystems, leveraging data and insights to drive measurable impact. As part of the AKQA team, you will work in an environment that fosters a dynamic and meritocratic culture, surrounded by some of the brightest minds in their fields. You will report to the Group Strategy Director and collaborate with others across the London studio and wider EMEA region. Role requirements Understand the client's audiences, objectives, and priorities, and lead the definition of solutions to meet these needs. Execute research to distil and design insight that drives forward creative solutions to client brief objectives. Provide strategic direction for product design, digital platform development, and user experience, as well as brand, marketing, and communications initiatives, identifying key value propositions, user needs, and business value. Develop strategies that define the vision and roadmap for digital products and platforms, ensuring market differentiation and clear user value. Develop comprehensive strategies that detail tactics across the entire customer experience, encompassing brand communications, product lifecycle, and user journeys, translating strategic recommendations into actionable campaigns, product features, services, and experiences. Craft compelling narratives in presentations and to sell your work to clients, ensuring alignment of client objectives to strategic imperatives. Co-create closely with creative, experience, and technology teams to develop effective and performant solutions. Identify key opportunities to drive client value, satisfaction, and growth. Plan and lead client workshops and research sessions. Write briefs that provide clarity for creativity and collaborate to refine, align, and shape them into effective solutions. Own streams of strategic work, working autonomously and leading the strategic offering across one or more key account programs. Be a trusted strategic partner to clients and build strong relationships. Help lead and mentor our talented junior and midweight strategists. Be proactive, provoke debate, and identify what the agenda for future discussion should be. Qualities and characteristics Experience in a relevant strategy role within a creative agency or consultancy environment. Generalist strategist with significant experience in products, platforms, and data, complemented by strong experience or a keen interest in brand, marketing, and communications strategy. Insatiable curiosity and can observe and identify patterns, trends, and insights, turning research and data into effectiveness and performance. Lateral and creative thinker with the ability to make complex topics simple, and a passion for creativity, innovation, and compelling experiences. A robust understanding of user journeys, product ecosystems, and how to drive innovative solutions throughout the product lifecycle. Strong understanding of how business, brands, and consumers interact, and how technology is impacting their lives. Familiarity with the design, application, and analysis of a wide range of quantitative and qualitative research. Passionate about collaboration, open-minded, and experienced in working with people from diverse cultures. Understand the big picture and have a sharp attention to detail, while always striving for best-in-class work. AKQA is committed to developing wellbeing and supporting life choices for our team. We provide an extensive range of benefits. To find out more click here. We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Role Retail Strategy & Consulting Manager Location London Mobility Up to 100% - UK & Ireland based travel Career Level Manager The team Our Retail Strategy & Consulting team brings together deep industry knowledge and functional expertise to provide innovative, data-driven solutions for our retail clients. In order to win in the long-term, companies must not only understand the challenges of today, but also prepare for multiple potential tomorrows. Accenture Strategy helps companies think outside of existing models and see around corners, to build resilience, embrace change and shape new futures-applying the lens of 360 value to everything we do. Accenture Consulting helps our clients transform their own organisations, business functions and cross-industry ecosystems to navigate change and accelerate growth. Retail continues to be one of the prime industries for Accenture, with a strong global presence and a credible market leadership position. The Retail Strategy & Consulting is a diverse team of driven individuals, who share a common passion for reinventing the future of retail. From delivering new, innovative technologies, to reinventing supply chain and stores, and enabling organisational and operational excellence, we are committed to helping our clients transform to meet the challenges of today and the future. Our team prides themselves on being retail specialists with a relentless focus on knowing what is happening in the market, understanding the client context and delivering strategies that are both differentiated but also practical as we often get involved in implementing our solutions and recommendations. We thrive on shared success, diverse ways of thinking and the opportunities that drive our careers in new and exciting ways. As part of our team, you will learn, grow and advance in a culture that embraces your individuality. You will be challenged and rewarded, while surrounded by a team that is passionate about retail. In our team you will learn to: Solve our retail clients' most challenging problems Deliver outstanding work that exceeds client expectations Work with project teams of highly talented consultants from across Accenture Leverage cutting edge data analytics to support data-driven insights and decisions Embrace the extensive global retail ecosystem that Accenture can provide to our clients, delivering end-to-end solutions from strategy through to implementation and execution In this role you will: Work with leading retailers and brands across all retail categories including grocery, apparel, electronics, homewares and home improvement Deliver project work focused on retail with the opportunity to work across other consumer industries e.g. consumer goods and travel Take end-to-end responsibility for project delivery or a workstream; proactively contribute to overall project approach, delivery and project management Proactively manage clients, expectations, and team members Manage team members and their work; guiding, coaching, refining and iterating, taking accountability for output whilst still giving others responsibility for completing the work Build credibility as an expert with the client, based on effective discussions, creative solutions, and solid delivery Seek knowledge of key trends and drivers in the industry; including market, customers, suppliers and competitors to add to project delivery Play a leading role in business development, including proposals and thought leadership, working closely with the practice Managing Directors and Senior Managers Qualifications We are looking for experience in the following skills: Proven track record of delivering projects and driving business outcomes Experience working in one or more Retailers Ability to analyse and solve complex problems Ability to play a lead role in the origination of new work and the sales process Support commercial management of consulting engagements Ability to form strong client relationships particularly at the senior levels Ability to structure ideas and solutions, to communicate clearly and concisely Ability to develop new concepts and breakthrough thinking Excellent written, oral and presentation communication skills Build and manage high-performing teams and undertake People Lead (career counselling) responsibilities Set yourself apart: Proven experience in Strategy consulting, Consulting, and/or experience in a Strategy / Transformation team at a retailer Experience delivering projects to agreed scope, time scales and budgets; identifying solutions that deliver high ROI Experience executing strategically important projects in retail; bringing to life strategic objectives in day to day outcomes Functional experience should include one or more of the following: customer & digital; stores; supply chain; commercial, product development and merchandising; operating model Deep Functional expertise in how retailers can create value through technology, digital disruption, future trends and/or innovation Data fluency - data driven, analytical and logical thinking skills needed to help solve our client's biggest challenges Knowledge of Agile ways of working and techniques (i.e. Design Thinking) Ability to handle challenging and complex client situations and emerge with a positive resolution for both client and company What's in it for you At Accenture, in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app-based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! We strive to help our people create the right work-life balance that allows them to realise their full potential. Please speak to your recruiter about the working pattern that works best for you. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Jan 27, 2026
Full time
Role Retail Strategy & Consulting Manager Location London Mobility Up to 100% - UK & Ireland based travel Career Level Manager The team Our Retail Strategy & Consulting team brings together deep industry knowledge and functional expertise to provide innovative, data-driven solutions for our retail clients. In order to win in the long-term, companies must not only understand the challenges of today, but also prepare for multiple potential tomorrows. Accenture Strategy helps companies think outside of existing models and see around corners, to build resilience, embrace change and shape new futures-applying the lens of 360 value to everything we do. Accenture Consulting helps our clients transform their own organisations, business functions and cross-industry ecosystems to navigate change and accelerate growth. Retail continues to be one of the prime industries for Accenture, with a strong global presence and a credible market leadership position. The Retail Strategy & Consulting is a diverse team of driven individuals, who share a common passion for reinventing the future of retail. From delivering new, innovative technologies, to reinventing supply chain and stores, and enabling organisational and operational excellence, we are committed to helping our clients transform to meet the challenges of today and the future. Our team prides themselves on being retail specialists with a relentless focus on knowing what is happening in the market, understanding the client context and delivering strategies that are both differentiated but also practical as we often get involved in implementing our solutions and recommendations. We thrive on shared success, diverse ways of thinking and the opportunities that drive our careers in new and exciting ways. As part of our team, you will learn, grow and advance in a culture that embraces your individuality. You will be challenged and rewarded, while surrounded by a team that is passionate about retail. In our team you will learn to: Solve our retail clients' most challenging problems Deliver outstanding work that exceeds client expectations Work with project teams of highly talented consultants from across Accenture Leverage cutting edge data analytics to support data-driven insights and decisions Embrace the extensive global retail ecosystem that Accenture can provide to our clients, delivering end-to-end solutions from strategy through to implementation and execution In this role you will: Work with leading retailers and brands across all retail categories including grocery, apparel, electronics, homewares and home improvement Deliver project work focused on retail with the opportunity to work across other consumer industries e.g. consumer goods and travel Take end-to-end responsibility for project delivery or a workstream; proactively contribute to overall project approach, delivery and project management Proactively manage clients, expectations, and team members Manage team members and their work; guiding, coaching, refining and iterating, taking accountability for output whilst still giving others responsibility for completing the work Build credibility as an expert with the client, based on effective discussions, creative solutions, and solid delivery Seek knowledge of key trends and drivers in the industry; including market, customers, suppliers and competitors to add to project delivery Play a leading role in business development, including proposals and thought leadership, working closely with the practice Managing Directors and Senior Managers Qualifications We are looking for experience in the following skills: Proven track record of delivering projects and driving business outcomes Experience working in one or more Retailers Ability to analyse and solve complex problems Ability to play a lead role in the origination of new work and the sales process Support commercial management of consulting engagements Ability to form strong client relationships particularly at the senior levels Ability to structure ideas and solutions, to communicate clearly and concisely Ability to develop new concepts and breakthrough thinking Excellent written, oral and presentation communication skills Build and manage high-performing teams and undertake People Lead (career counselling) responsibilities Set yourself apart: Proven experience in Strategy consulting, Consulting, and/or experience in a Strategy / Transformation team at a retailer Experience delivering projects to agreed scope, time scales and budgets; identifying solutions that deliver high ROI Experience executing strategically important projects in retail; bringing to life strategic objectives in day to day outcomes Functional experience should include one or more of the following: customer & digital; stores; supply chain; commercial, product development and merchandising; operating model Deep Functional expertise in how retailers can create value through technology, digital disruption, future trends and/or innovation Data fluency - data driven, analytical and logical thinking skills needed to help solve our client's biggest challenges Knowledge of Agile ways of working and techniques (i.e. Design Thinking) Ability to handle challenging and complex client situations and emerge with a positive resolution for both client and company What's in it for you At Accenture, in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app-based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! We strive to help our people create the right work-life balance that allows them to realise their full potential. Please speak to your recruiter about the working pattern that works best for you. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
A leading creative agency in Greater London is seeking an Associate Strategy Director to drive client-focused strategies and enhance user-centric product designs. The ideal candidate will have a rich background in product design and brand strategy, alongside solid experience in digital platforms and data analysis. This role fosters a collaborative environment with required in-office days, offering a competitive package and a commitment to diverse workplace culture.
Jan 27, 2026
Full time
A leading creative agency in Greater London is seeking an Associate Strategy Director to drive client-focused strategies and enhance user-centric product designs. The ideal candidate will have a rich background in product design and brand strategy, alongside solid experience in digital platforms and data analysis. This role fosters a collaborative environment with required in-office days, offering a competitive package and a commitment to diverse workplace culture.
An experienced Business Development Executive will join this Digital Transformation technology consultancy to develop their sales career in high value IT Consulting. A BDR with a strategic and consultative mindset will be engaging with senior IT Decision Makers within prestigious organisations to uncover and qualify technology consultancy opportunities. The SDR will be responsible for all top of the funnel activity, initiating contact with IT and business leaders via phone, email, and social channels. The Organisation: A well-established IT Consultancy with very strong reputation within the mid-market Providing IT Strategy Roadmap, infrastructure solutions combined with Digital Transformation professional services to mid-market and small corporate organisations Growing strongly, taking new technology solutions and Managed Services to specific vertical markets such as manufacturing and hospitality. North West based, with an impressive list of clients spread nationally and internationally Hybrid working policy with a collaborate and supportive culture The Person: Minimum 3 years experience in a proactive new business sales or lead-generation role with a high-value B2B solution or service. Experience working for an MSP / Managed Service Provider / IT Solutions / IT Services /Digital Transformation or SaaS provider is essential. Consultative and inquisitive by nature, thinking at a strategic level Capable of building trusting partnerships with various levels including Director Level Proven success running effective outbound campaign-based lead generation and tracking performance metrics Ambitious and enthusiastic about progressing a career in high-value technology sales Currently residing within 1 hour commute of Preston. This is a prestigious, high growth business and the successful Business Development Executive will have the opportunity to develop their career without any boundaries. Your achievements will be recognised and well rewarded. The package includes a Basic salary of approximately 35,000 to 45,000. The OTE will exceed 50k in Year 1. There will be no cap on earnings for the chosen Business Development Executive / BDE / BDR. This is an exciting opportunity for a Business Development Representative wanting to make a significant contribution to an organisation and be well rewarded for what they achieve. There are also real long-term opportunities for career development within this organisation. Applications are invited from BDR / SDR / BDE candidates that match the above description and are both based in the UK and eligible to work in the UK. Autus HR has been contracted to search for, assess and select a Business Development Executive / BDE / BDR / SDR who will be successful in this Digital Transformation role. Due to the specific requirements of this role, only a small percentage of all applications will be invited to progress through the process, however we will respond to every application we receive. Not being successful for this role does not exclude you from applying for other opportunities. For further information please contact Paul Roberts about this Business Development Executive / BDE / BDR / SDR Digital Transformation opportunity.
Jan 27, 2026
Full time
An experienced Business Development Executive will join this Digital Transformation technology consultancy to develop their sales career in high value IT Consulting. A BDR with a strategic and consultative mindset will be engaging with senior IT Decision Makers within prestigious organisations to uncover and qualify technology consultancy opportunities. The SDR will be responsible for all top of the funnel activity, initiating contact with IT and business leaders via phone, email, and social channels. The Organisation: A well-established IT Consultancy with very strong reputation within the mid-market Providing IT Strategy Roadmap, infrastructure solutions combined with Digital Transformation professional services to mid-market and small corporate organisations Growing strongly, taking new technology solutions and Managed Services to specific vertical markets such as manufacturing and hospitality. North West based, with an impressive list of clients spread nationally and internationally Hybrid working policy with a collaborate and supportive culture The Person: Minimum 3 years experience in a proactive new business sales or lead-generation role with a high-value B2B solution or service. Experience working for an MSP / Managed Service Provider / IT Solutions / IT Services /Digital Transformation or SaaS provider is essential. Consultative and inquisitive by nature, thinking at a strategic level Capable of building trusting partnerships with various levels including Director Level Proven success running effective outbound campaign-based lead generation and tracking performance metrics Ambitious and enthusiastic about progressing a career in high-value technology sales Currently residing within 1 hour commute of Preston. This is a prestigious, high growth business and the successful Business Development Executive will have the opportunity to develop their career without any boundaries. Your achievements will be recognised and well rewarded. The package includes a Basic salary of approximately 35,000 to 45,000. The OTE will exceed 50k in Year 1. There will be no cap on earnings for the chosen Business Development Executive / BDE / BDR. This is an exciting opportunity for a Business Development Representative wanting to make a significant contribution to an organisation and be well rewarded for what they achieve. There are also real long-term opportunities for career development within this organisation. Applications are invited from BDR / SDR / BDE candidates that match the above description and are both based in the UK and eligible to work in the UK. Autus HR has been contracted to search for, assess and select a Business Development Executive / BDE / BDR / SDR who will be successful in this Digital Transformation role. Due to the specific requirements of this role, only a small percentage of all applications will be invited to progress through the process, however we will respond to every application we receive. Not being successful for this role does not exclude you from applying for other opportunities. For further information please contact Paul Roberts about this Business Development Executive / BDE / BDR / SDR Digital Transformation opportunity.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Manage risk for our clients to make them stronger for the future. Our Digital Services are designed to enable organisations to leverage our innovative methodologies, technology, and highly experienced professionals to manage their business risks most effectively. Working at BDO offers curious-minded people excellent exposure to all aspects of business strategy, operations and more. We're a dynamic team of internal auditors, accountants, technology, and business transformation experts with disciplines in finance, risk, projects and change, cyber and digital, amongst others. Our extensive network and depth of experience mean we work in a highly client-centric way, focused on providing a collaborative, tailor-made advisory service. Our team helps clients manage their business-critical threats, such as cyber events, and build resilient businesses capable of responding to internal and external events which may interrupt their operations. Being known for exceptional client service in our chosen markets, we put innovation and agility at the heart of everything we do. We are looking for a high-performing individual looking to advance their career in our fast growing and dynamic team. In addition to strong experience of business development, leading client engagements and being technical SME, you will have strong people values and a passion for mentoring and playing an active role in maintaining and enhancing the strong people culture within our team. In this busy and rewarding role you'll be responsible for: Being part of our leadership team and actively contributing to the strategic growth of the team from a people, proposition and market perspective; Understanding our Digital capabilities and being able to identify and validate our client's needs; Leading engagements within your area of technical expertise and having a passion for understanding our client's broader Digital strategic objectives and challenges; Leading the development of propositions within Digital and playing an active role in driving market activity; and Pursue self-development and growth by taking advantage of learning opportunities within the team You'll be someone with: Strong understanding and expert knowledge of IT Governance, IT General Controls and emerging IT risks / trends; Leading a team and a passion for mentoring and supporting the development of self and others; Excellent verbal and written communication skills to review and refine proposals and reports; Building sustainable relationships and networks with team members and with clients; You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 27, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Manage risk for our clients to make them stronger for the future. Our Digital Services are designed to enable organisations to leverage our innovative methodologies, technology, and highly experienced professionals to manage their business risks most effectively. Working at BDO offers curious-minded people excellent exposure to all aspects of business strategy, operations and more. We're a dynamic team of internal auditors, accountants, technology, and business transformation experts with disciplines in finance, risk, projects and change, cyber and digital, amongst others. Our extensive network and depth of experience mean we work in a highly client-centric way, focused on providing a collaborative, tailor-made advisory service. Our team helps clients manage their business-critical threats, such as cyber events, and build resilient businesses capable of responding to internal and external events which may interrupt their operations. Being known for exceptional client service in our chosen markets, we put innovation and agility at the heart of everything we do. We are looking for a high-performing individual looking to advance their career in our fast growing and dynamic team. In addition to strong experience of business development, leading client engagements and being technical SME, you will have strong people values and a passion for mentoring and playing an active role in maintaining and enhancing the strong people culture within our team. In this busy and rewarding role you'll be responsible for: Being part of our leadership team and actively contributing to the strategic growth of the team from a people, proposition and market perspective; Understanding our Digital capabilities and being able to identify and validate our client's needs; Leading engagements within your area of technical expertise and having a passion for understanding our client's broader Digital strategic objectives and challenges; Leading the development of propositions within Digital and playing an active role in driving market activity; and Pursue self-development and growth by taking advantage of learning opportunities within the team You'll be someone with: Strong understanding and expert knowledge of IT Governance, IT General Controls and emerging IT risks / trends; Leading a team and a passion for mentoring and supporting the development of self and others; Excellent verbal and written communication skills to review and refine proposals and reports; Building sustainable relationships and networks with team members and with clients; You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Are you passionate about technology, transformation, and making a real impact in the legal sector? We're more than just a technology consultancy - we're trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions, the leading SaaS practice management platform, we're driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you'll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won't just implement systems; you'll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up £70,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Pedigree: Heavyweight sector leadership founding team About Us: We are at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. We are a UK-based managed service provider and have grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We're also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making us a central partner in their digital journey. We're a small, friendly team that's passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you'll be hands-on and involved in making sure every client experience exceeds expectations. What You'll Be Doing: As Technical Delivery Manager, you'll be at the forefront of driving digital transformation for law firms across the UK. You'll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of our ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You'll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. We're on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don't just implement systems-we unlock potential. With Actionstep, the world's leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we're helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Jan 27, 2026
Full time
Are you passionate about technology, transformation, and making a real impact in the legal sector? We're more than just a technology consultancy - we're trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions, the leading SaaS practice management platform, we're driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you'll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won't just implement systems; you'll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up £70,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Pedigree: Heavyweight sector leadership founding team About Us: We are at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. We are a UK-based managed service provider and have grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We're also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making us a central partner in their digital journey. We're a small, friendly team that's passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you'll be hands-on and involved in making sure every client experience exceeds expectations. What You'll Be Doing: As Technical Delivery Manager, you'll be at the forefront of driving digital transformation for law firms across the UK. You'll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of our ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You'll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. We're on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don't just implement systems-we unlock potential. With Actionstep, the world's leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we're helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Job Type: Permanent Hours : 35 hours per week Department : Specialty Training Salary : Band 2 from £30,444 Reports to : Director of Specialty Training Location : Hybrid Office (London Bridge) and home working. Who they are: Our client is the leader in the field of sexual and reproductive healthcare, and they are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, they set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all. Can you help them? They're seeking a proactive and highly organised individual to lead the delivery and quality assurance of their national specialty training programme. As Training Programme Lead, you ll play a central role in supporting trainees, upholding curriculum standards, and ensuring compliance with the regulatory requirements of the General Medical Council (GMC). You ll also guide doctors pursuing specialist registration through alternative routes, such as the GMC s Portfolio Pathway, ensuring these processes are fair, transparent, and effective. Acting as the key liaison between trainees, educators, regulators, and other stakeholders across the UK, you ll help shape the future workforce in this vital area of healthcare. If you re passionate about education, thrive in a collaborative environment, and are committed to continuous improvement, they'd love to hear from you. The role: Curriculum management Ensure the curriculum and assessment framework meets the regulatory standards set by the General Medical Council (GMC). Collaborate with clinicians, educators, regulators, and statutory boards to ensure the curriculum remains relevant, effective, and aligned with national standards, legislation, and service needs. Monitor and evaluate curriculum delivery across training sites by collecting feedback, audit results, and performance data; maintain accurate records of trainee outcomes and produce reports to support internal governance and external regulatory compliance. Support the use of digital platforms to track trainee progress against curriculum outcomes. Trainee Support & Progression Act as a key point of contact for specialty trainees, providing curriculum-related guidance and administrative support throughout their training. Assist trainees in navigating digital platforms used for portfolio management and progression tracking. Develop and maintain clear, accessible guidance documents to support trainees in understanding training requirements and processes. Coordinate training events, inductions, and communications to keep trainees informed and engaged. Stakeholder engagement Maintain effective relationships with a wide range of stakeholders, including the GMC, NHS England, statutory education boards, medical colleges and faculties, and training providers. Serve as the primary liaison for specialty trainees, Educational Supervisors and Training Programme Directors. Work with suppliers and digital platform providers to maintain and improve user experience and functionality. Ensure open and constructive communication with all stakeholders to support programme delivery and regulatory compliance Portfolio Pathway Support doctors applying for specialist registration via the GMC s Portfolio Pathway. Coordinate the review process for Portfolio Pathway applications, ensuring timely and accurate evaluation by relevant panels or evaluators. Provide clear, accessible guidance to applicants and maintain accurate records to support continuous improvement of the process and data to support workforce planning. Committee and Governance Support Provide high-quality administrative support to internal committees, working groups, and panels involved in specialty training governance. Prepare agendas, take minutes, and follow up on actions to ensure effective committee operations. Support the governance of the curriculum and assessment framework by maintaining accurate records and documentation. Contribute to the development and implementation of policies and procedures and standard operating procedures related to the specialty training portfolio. You will be: A confident and professional communicator, able to engage effectively with a wide range of stakeholders including trainees, clinicians, and regulatory bodies. Highly organised and methodical, with the ability to manage multiple workstreams. Detail-oriented and process-driven, with a structured approach to managing tasks and systems. Proactive and solutions-focused, committed to continuous improvement. Collaborative and approachable, with a strong commitment to supporting learners and maintaining high standards. Adaptable and resilient, comfortable working in a regulatory environment and responding to evolving national standards and service needs You will have: Educated to degree level or equivalent experience Excellent organisational skills: ability to prioritise effectively, manage complex processes and maintain accurate records. Strong communication and interpersonal skills, to work effectively with diverse stakeholders Proficiency in using digital platforms and tools for portfolio tracking, data analysis, and communication. (e.g. CRM, Learning Management Systems, MS Office). Ability to interpret and apply regulatory standards (e.g. GMC requirements) to ensure compliance and oversee quality assurance. Understanding of the role of Standard Operating Procedures (SOPs) in ensuring consistency and quality, and ability to develop and maintain them. Competency in analysing and interpreting data to produce meaningful reports for internal governance and regulatory reviews. You will have experience: Coordinating or supporting training or education programmes, ideally within a regulated or healthcare environment. Stakeholder engagement and relationship management across a range of professional levels. Supporting or managing governance structures such as committees, panels, or working groups. Maintaining accurate records and producing reports for internal and external use. Developing guidance materials and SOPs to support users in navigating complex systems or processes. (Desirable) Supporting or managing volunteers. (Desirable) Working with regulatory bodies. (Desirable) Familiarity with the Portfolio Pathway or similar specialist registration processes. Join them in upholding excellence in quality assurance and regulatory standards for the national training programme empowering future leaders in SRH and supporting our members journey to GMC specialist registration. NB: In order to fulfil this role, you should be resident in the UK with a valid right to work; they are unable to sponsor people requiring a work visa. They will offer you: They offer a range of benefits to support staff wellbeing, including: 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years. Birthday leave day Annual Volunteering Day Flexible working culture Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme. Employee Assistance Programme (EAP) Employee discounts portal Free Lunch Thursday Interest free season ticket travel loans Enhanced maternity, paternity & adoption pay Free eye tests Training and development: They want their staff to feel invested in and have the time and space to grow, learn and develop in their roles. They provide a range of learning and development opportunities, from webinars and conferences to bespoke training sessions. To Apply Deadline for applications is 10am Tuesday 17 February 2026 Interviews will take place on Monday 23 or Tuesday 24 February 2026 They want you to have every opportunity to demonstrate your skills, ability and potential; please contact them if you require any assistance or adjustment so that they can help with making the application process work for you. They value diversity, promote equality and encourage applications from people of all backgrounds. They are working hard to minimise unconscious bias and your application will be anonymised to support this. NB: In order to fulfil this role you should be resident in the UK with a valid right to work; they are unable to sponsor people requiring a work visa. REF-
Jan 27, 2026
Full time
Job Type: Permanent Hours : 35 hours per week Department : Specialty Training Salary : Band 2 from £30,444 Reports to : Director of Specialty Training Location : Hybrid Office (London Bridge) and home working. Who they are: Our client is the leader in the field of sexual and reproductive healthcare, and they are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, they set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all. Can you help them? They're seeking a proactive and highly organised individual to lead the delivery and quality assurance of their national specialty training programme. As Training Programme Lead, you ll play a central role in supporting trainees, upholding curriculum standards, and ensuring compliance with the regulatory requirements of the General Medical Council (GMC). You ll also guide doctors pursuing specialist registration through alternative routes, such as the GMC s Portfolio Pathway, ensuring these processes are fair, transparent, and effective. Acting as the key liaison between trainees, educators, regulators, and other stakeholders across the UK, you ll help shape the future workforce in this vital area of healthcare. If you re passionate about education, thrive in a collaborative environment, and are committed to continuous improvement, they'd love to hear from you. The role: Curriculum management Ensure the curriculum and assessment framework meets the regulatory standards set by the General Medical Council (GMC). Collaborate with clinicians, educators, regulators, and statutory boards to ensure the curriculum remains relevant, effective, and aligned with national standards, legislation, and service needs. Monitor and evaluate curriculum delivery across training sites by collecting feedback, audit results, and performance data; maintain accurate records of trainee outcomes and produce reports to support internal governance and external regulatory compliance. Support the use of digital platforms to track trainee progress against curriculum outcomes. Trainee Support & Progression Act as a key point of contact for specialty trainees, providing curriculum-related guidance and administrative support throughout their training. Assist trainees in navigating digital platforms used for portfolio management and progression tracking. Develop and maintain clear, accessible guidance documents to support trainees in understanding training requirements and processes. Coordinate training events, inductions, and communications to keep trainees informed and engaged. Stakeholder engagement Maintain effective relationships with a wide range of stakeholders, including the GMC, NHS England, statutory education boards, medical colleges and faculties, and training providers. Serve as the primary liaison for specialty trainees, Educational Supervisors and Training Programme Directors. Work with suppliers and digital platform providers to maintain and improve user experience and functionality. Ensure open and constructive communication with all stakeholders to support programme delivery and regulatory compliance Portfolio Pathway Support doctors applying for specialist registration via the GMC s Portfolio Pathway. Coordinate the review process for Portfolio Pathway applications, ensuring timely and accurate evaluation by relevant panels or evaluators. Provide clear, accessible guidance to applicants and maintain accurate records to support continuous improvement of the process and data to support workforce planning. Committee and Governance Support Provide high-quality administrative support to internal committees, working groups, and panels involved in specialty training governance. Prepare agendas, take minutes, and follow up on actions to ensure effective committee operations. Support the governance of the curriculum and assessment framework by maintaining accurate records and documentation. Contribute to the development and implementation of policies and procedures and standard operating procedures related to the specialty training portfolio. You will be: A confident and professional communicator, able to engage effectively with a wide range of stakeholders including trainees, clinicians, and regulatory bodies. Highly organised and methodical, with the ability to manage multiple workstreams. Detail-oriented and process-driven, with a structured approach to managing tasks and systems. Proactive and solutions-focused, committed to continuous improvement. Collaborative and approachable, with a strong commitment to supporting learners and maintaining high standards. Adaptable and resilient, comfortable working in a regulatory environment and responding to evolving national standards and service needs You will have: Educated to degree level or equivalent experience Excellent organisational skills: ability to prioritise effectively, manage complex processes and maintain accurate records. Strong communication and interpersonal skills, to work effectively with diverse stakeholders Proficiency in using digital platforms and tools for portfolio tracking, data analysis, and communication. (e.g. CRM, Learning Management Systems, MS Office). Ability to interpret and apply regulatory standards (e.g. GMC requirements) to ensure compliance and oversee quality assurance. Understanding of the role of Standard Operating Procedures (SOPs) in ensuring consistency and quality, and ability to develop and maintain them. Competency in analysing and interpreting data to produce meaningful reports for internal governance and regulatory reviews. You will have experience: Coordinating or supporting training or education programmes, ideally within a regulated or healthcare environment. Stakeholder engagement and relationship management across a range of professional levels. Supporting or managing governance structures such as committees, panels, or working groups. Maintaining accurate records and producing reports for internal and external use. Developing guidance materials and SOPs to support users in navigating complex systems or processes. (Desirable) Supporting or managing volunteers. (Desirable) Working with regulatory bodies. (Desirable) Familiarity with the Portfolio Pathway or similar specialist registration processes. Join them in upholding excellence in quality assurance and regulatory standards for the national training programme empowering future leaders in SRH and supporting our members journey to GMC specialist registration. NB: In order to fulfil this role, you should be resident in the UK with a valid right to work; they are unable to sponsor people requiring a work visa. They will offer you: They offer a range of benefits to support staff wellbeing, including: 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years. Birthday leave day Annual Volunteering Day Flexible working culture Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme. Employee Assistance Programme (EAP) Employee discounts portal Free Lunch Thursday Interest free season ticket travel loans Enhanced maternity, paternity & adoption pay Free eye tests Training and development: They want their staff to feel invested in and have the time and space to grow, learn and develop in their roles. They provide a range of learning and development opportunities, from webinars and conferences to bespoke training sessions. To Apply Deadline for applications is 10am Tuesday 17 February 2026 Interviews will take place on Monday 23 or Tuesday 24 February 2026 They want you to have every opportunity to demonstrate your skills, ability and potential; please contact them if you require any assistance or adjustment so that they can help with making the application process work for you. They value diversity, promote equality and encourage applications from people of all backgrounds. They are working hard to minimise unconscious bias and your application will be anonymised to support this. NB: In order to fulfil this role you should be resident in the UK with a valid right to work; they are unable to sponsor people requiring a work visa. REF-
Head of Customer Contact - Repairs A place to make a difference Location: Peterborough, hybrid 3 days a week onsite with occasional travel to other offices as required. Salary: £66,003 per annum Contract Type : Permanent Hour: 35 hours per week, Monday Friday between 8am and 6pm With over 21,000 homes across the country, our client are responsible for supporting thousands of customers and their families. They re proud to build positive, long-lasting relationships that go beyond housing. The work they do supports their customers and creates vibrant communities where people of all backgrounds can thrive. If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, there s a place for you with them. About the role They re looking for a passionate, customer focused leader to head up their Repairs Contact Centre. This service is vital to the wellbeing and safety of their customers, and your work will make a direct difference to how people experience their homes. As their Head of Customer Contact Repairs, you ll lead a dedicated team to deliver great customer and colleague experiences, achieve key performance measures, and drive quality across all repairs interactions. You ll also help shape future contact channels and play a key role in improving Tenant Satisfaction Measures (TSMs). What you ll be doing: • Leading the repairs contact centre to deliver a consistent, customer centred service • Managing performance, quality and colleague engagement • Working closely with contractors and technical teams to improve the end to end customer journey • Using data and insights to develop reporting and drive service improvements • Influencing how customers connect with us in the future • Building on a strong foundation to evolve and elevate the service Salary The spot salary for this post is £66,003 per annum for applicants who fully meet the requirements of the post. If you re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. About you • CIH qualification or willingness to work towards • Previous People Management experience, leading and managing a team in a high-volume, challenging, customer-focused, multi-channel contact centre environment • Familiarity with managing customer expectations across varied contact channels, with an understanding of digital transformation and channel shift opportunities • Previous experience of developing and coaching a team, managing performance and embedding a positive team culture • Expertise in contact centre resource planning methods • Financial and budget awareness, with the ability to monitor resources and manage costs. • Strong negotiation and communication skills, both verbal and written, with the ability to present to teams and individuals • Proficiency in ICT and telephony systems relevant to contact centre operations and MS Office packages • Experience in performance management, dispute resolution, and driving team success through KPIs. A place to build a future They ve got big ambitions and they re looking for people who want to grow with them. Here, you ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because they believe great work deserves great rewards, here s what you can look forward to: • Generous time off 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. • Health & wellbeing support Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. • Financial perks Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. • Future-focused benefits Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. • Family-friendly policies Enhanced parental leave, flexible working options, and support for work-life balance. • Career development From Stepping into Management and Management Essentials training to their Leadership Academy, apprenticeships, and more they ll help you grow and succeed. They re Committed to Inclusion They believe diversity makes them stronger and they re committed to creating a place where everyone feels valued, respected, and able to thrive. Their recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let them know they ll make it happen. Because this isn t just a workplace it s a place to belong. Please don t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Our client do not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to their organisation and to your future, apply now. Recruitment Agencies: They work exclusively with partners on their preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Head of Customer Contact, Head of Customer Contact Centre, Head of Repairs Contact Centre, Customer Contact Centre Manager, Head of Customer Services, Director of Customer Contact, Customer Operations Manager, Contact Centre Operations Manager, Head of Customer Operations, Repairs Contact Centre Manager, Customer Experience Manager, Customer Services Operations Manager, Head of Repairs Services, Housing Contact Centre Manager, Customer Service Delivery Manager REF-
Jan 27, 2026
Full time
Head of Customer Contact - Repairs A place to make a difference Location: Peterborough, hybrid 3 days a week onsite with occasional travel to other offices as required. Salary: £66,003 per annum Contract Type : Permanent Hour: 35 hours per week, Monday Friday between 8am and 6pm With over 21,000 homes across the country, our client are responsible for supporting thousands of customers and their families. They re proud to build positive, long-lasting relationships that go beyond housing. The work they do supports their customers and creates vibrant communities where people of all backgrounds can thrive. If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, there s a place for you with them. About the role They re looking for a passionate, customer focused leader to head up their Repairs Contact Centre. This service is vital to the wellbeing and safety of their customers, and your work will make a direct difference to how people experience their homes. As their Head of Customer Contact Repairs, you ll lead a dedicated team to deliver great customer and colleague experiences, achieve key performance measures, and drive quality across all repairs interactions. You ll also help shape future contact channels and play a key role in improving Tenant Satisfaction Measures (TSMs). What you ll be doing: • Leading the repairs contact centre to deliver a consistent, customer centred service • Managing performance, quality and colleague engagement • Working closely with contractors and technical teams to improve the end to end customer journey • Using data and insights to develop reporting and drive service improvements • Influencing how customers connect with us in the future • Building on a strong foundation to evolve and elevate the service Salary The spot salary for this post is £66,003 per annum for applicants who fully meet the requirements of the post. If you re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. About you • CIH qualification or willingness to work towards • Previous People Management experience, leading and managing a team in a high-volume, challenging, customer-focused, multi-channel contact centre environment • Familiarity with managing customer expectations across varied contact channels, with an understanding of digital transformation and channel shift opportunities • Previous experience of developing and coaching a team, managing performance and embedding a positive team culture • Expertise in contact centre resource planning methods • Financial and budget awareness, with the ability to monitor resources and manage costs. • Strong negotiation and communication skills, both verbal and written, with the ability to present to teams and individuals • Proficiency in ICT and telephony systems relevant to contact centre operations and MS Office packages • Experience in performance management, dispute resolution, and driving team success through KPIs. A place to build a future They ve got big ambitions and they re looking for people who want to grow with them. Here, you ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because they believe great work deserves great rewards, here s what you can look forward to: • Generous time off 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. • Health & wellbeing support Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. • Financial perks Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. • Future-focused benefits Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. • Family-friendly policies Enhanced parental leave, flexible working options, and support for work-life balance. • Career development From Stepping into Management and Management Essentials training to their Leadership Academy, apprenticeships, and more they ll help you grow and succeed. They re Committed to Inclusion They believe diversity makes them stronger and they re committed to creating a place where everyone feels valued, respected, and able to thrive. Their recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let them know they ll make it happen. Because this isn t just a workplace it s a place to belong. Please don t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Our client do not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to their organisation and to your future, apply now. Recruitment Agencies: They work exclusively with partners on their preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Head of Customer Contact, Head of Customer Contact Centre, Head of Repairs Contact Centre, Customer Contact Centre Manager, Head of Customer Services, Director of Customer Contact, Customer Operations Manager, Contact Centre Operations Manager, Head of Customer Operations, Repairs Contact Centre Manager, Customer Experience Manager, Customer Services Operations Manager, Head of Repairs Services, Housing Contact Centre Manager, Customer Service Delivery Manager REF-
A rare, newly created opportunity to lead pricing across a fast-growing, global manufacturing business. This role gives you the autonomy and mandate to shape pricing strategy at scale, build a best-in-class function from scratch, and make a direct impact on revenue, profitability, and growth. UK HQ (Midlands) Hybrid International Travel Executive Package Our client is a world-leading manufacturer of B2B and B2C products, with 700 employees across the UK, Europe, and the US. With strong brands, innovative products, and a global footprint, the business is committed to sustainable solutions that protect public health and work in harmony with nature. What you ll do Develop and execute Group-wide pricing strategies that drive revenue, profitability, and market share Build and lead a specialist pricing team, embedding a culture of excellence and continuous improvement Introduce robust governance and frameworks for pricing policies, discounting, and decision-making Implement systems, tools, and reporting to monitor, control, and optimise pricing performance Partner with senior leaders to influence business decisions and commercial strategy Design pricing structures for new product launches and SaaS models, aligned to product roadmaps Act as the Group s pricing authority, representing the function at Executive level What we re looking for Proven experience delivering successful pricing strategies in both large corporates (FTSE100 or equivalent) and SMEs Track record of building pricing functions, including processes, systems, and tools Strong analytical, financial modelling, and commercial acumen Excellent leadership, communication, and influencing skills, with cross-functional and senior stakeholder experience Resilient, organised, and able to thrive in a fast-paced, international environment Fluency in Business English (other languages advantageous) What s on offer Impact & Autonomy a senior leadership role with freedom to shape strategy and build a function from the ground up Global Reach work across multiple regions, markets, and cultures Growth & Innovation lead pricing for new product launches, SaaS models, and digital transformation Hybrid Working balance office and home-based working with international travel as needed Career Development visibility at Executive level and opportunities to grow further Competitive Executive Package salary, pension, and senior leadership benefits This is a career-defining opportunity for a commercial leader who thrives on influence, strategy, and building high-impact teams. Apply now or contact Tim Hill at Technical Placements for a confidential discussion.
Jan 26, 2026
Full time
A rare, newly created opportunity to lead pricing across a fast-growing, global manufacturing business. This role gives you the autonomy and mandate to shape pricing strategy at scale, build a best-in-class function from scratch, and make a direct impact on revenue, profitability, and growth. UK HQ (Midlands) Hybrid International Travel Executive Package Our client is a world-leading manufacturer of B2B and B2C products, with 700 employees across the UK, Europe, and the US. With strong brands, innovative products, and a global footprint, the business is committed to sustainable solutions that protect public health and work in harmony with nature. What you ll do Develop and execute Group-wide pricing strategies that drive revenue, profitability, and market share Build and lead a specialist pricing team, embedding a culture of excellence and continuous improvement Introduce robust governance and frameworks for pricing policies, discounting, and decision-making Implement systems, tools, and reporting to monitor, control, and optimise pricing performance Partner with senior leaders to influence business decisions and commercial strategy Design pricing structures for new product launches and SaaS models, aligned to product roadmaps Act as the Group s pricing authority, representing the function at Executive level What we re looking for Proven experience delivering successful pricing strategies in both large corporates (FTSE100 or equivalent) and SMEs Track record of building pricing functions, including processes, systems, and tools Strong analytical, financial modelling, and commercial acumen Excellent leadership, communication, and influencing skills, with cross-functional and senior stakeholder experience Resilient, organised, and able to thrive in a fast-paced, international environment Fluency in Business English (other languages advantageous) What s on offer Impact & Autonomy a senior leadership role with freedom to shape strategy and build a function from the ground up Global Reach work across multiple regions, markets, and cultures Growth & Innovation lead pricing for new product launches, SaaS models, and digital transformation Hybrid Working balance office and home-based working with international travel as needed Career Development visibility at Executive level and opportunities to grow further Competitive Executive Package salary, pension, and senior leadership benefits This is a career-defining opportunity for a commercial leader who thrives on influence, strategy, and building high-impact teams. Apply now or contact Tim Hill at Technical Placements for a confidential discussion.
Motor Claims Manager (Home-Based) - Nottingham Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: Midlands & Wales Town/City: Nottingham Salary range: £40, 000 - £49, 999, £50, 000 - £59, 999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 3 A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. We're looking for a strong people leader with excellent technical expertise, problem-solving skills, and the ability to build a collaborative, high-performing culture. This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. As well as leadership responsibilities, your duties will include, but not be limited to, implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, patterns, and areas for process improvement. You'll serve as a resource for escalated claims, whilst being responsible for the accuracy and adequacy of all aspects of claim reserving. In addition, you'll execute on performance management (attract, hire, retain and provide high level of training), and also prepare and present comprehensive claims reports, metrics, and analysis to clients and customers. It is essential that you have extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. As this dynamic firm is seen as somewhat of a 'disrupter' in the claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments. You will be rewarded with a competitive basic salary ranging from £50K-£55K (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term! Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment
Jan 26, 2026
Full time
Motor Claims Manager (Home-Based) - Nottingham Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: Midlands & Wales Town/City: Nottingham Salary range: £40, 000 - £49, 999, £50, 000 - £59, 999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 3 A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. We're looking for a strong people leader with excellent technical expertise, problem-solving skills, and the ability to build a collaborative, high-performing culture. This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. As well as leadership responsibilities, your duties will include, but not be limited to, implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, patterns, and areas for process improvement. You'll serve as a resource for escalated claims, whilst being responsible for the accuracy and adequacy of all aspects of claim reserving. In addition, you'll execute on performance management (attract, hire, retain and provide high level of training), and also prepare and present comprehensive claims reports, metrics, and analysis to clients and customers. It is essential that you have extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. As this dynamic firm is seen as somewhat of a 'disrupter' in the claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments. You will be rewarded with a competitive basic salary ranging from £50K-£55K (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term! Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment
