We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. This is a 6 month Fixed Term Contract A hybrid role combining'workingfrom home'withrequiredtravel tothe client in South Yorkshire(two daysperweek)andoccasional travel tothe PA office in Victoria, London. The role is 50% contract 2.5 days per weekworkedwithin9am to 6pm Monday to Thursday Role is predominately based in Sheffield We are seeking a Supported Living Innovation Lead to join a Learning Disability Pathfinder project with a local authority client. This is a great opportunity to join a market leader in the use of care technology and help achieve better outcomes and quality of life for vulnerable service users, their families and carers. We are working with a local authority in South Yorkshire to identify where people living in Supported Living in shared environments could be better supported during night hours, in a less intrusive manner, ensuring the care hours meet the expected outcomes and required needs, right sizing the care package where technology supports by identifying where a response is needed, but equally when it is safe to take a step back and move away from a 'just in case' support model. You will have opportunity to: Contribute to developing and delivering the Pathfinder project, working with local commissioners, care providers, service users, advocates and families to understand needs and outcomes, to establish and build confidence in care technology and provide hands on support and guidance to care provider staff to harness enabling technology and break down any perceived barriers around technology replacing human contact. The role will provide substantial opportunity to further develop skills and expertise and contribute directly to the successful delivery of this project and identifying further projects that test new approaches to care technology. The role will include: Reviewing existing care plans with frontline practitioners and identifying opportunities to support outcomes through application of care technology Understanding care costs with finance and performance teams, supporting with the development and management of a local benefits realisation model Managing communications plans and activities with staff, service users and families Liaising with Argenti services to enhance learning around application of care technology within Learning Disability services and the potential to introduce into the Council Identifying lessons learned and project activities to enhance, to support future projects of a similar nature with other local authorities Reviewing care technology referrals and installation plans and activities, working with the Council TEC service and technology partners as required Qualifications Experience of working with people with Learning Disabilities and Autism, families, advocates and Supported Living care providers within a health or social care context Experience of working with care technology or a similar/related type of technology Strongly motivated to support vulnerable people to live fulfilling, independent lives Great communication skills, able to engage with partner organisations, stakeholders and clients independently and produce relevant reports and/or materials Demonstrated technical proficiency and aptitude for working with and learning about new technology A collaborative team player who works well with others Organised with good project management abilities and excellent attention to detail Enjoys problem solving Adaptable to different scenarios and tasks and resilient in the face of any service challenges Good analytical skills Proficient using MS Excel, PowerPoint and Word Desirable (but not necessary) Direct experience of working with a council in an adult social care context Direct experience of using and installing care technology Direct experience of developing new service pathways We know the skill-gap and 'somewhat need to tick every box' can get in the way of meeting brilliant candidates, so please don't hesitate to apply - we'd love to hear from you. Apply today by completing our online application Additional information Life at PA Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. We believe diversity fuels ingenuity. Diversity of thought brings exciting perspectives; diversity of experience brings a wealth of knowledge, and diversity of skills brings the tools we need. When we bring people together with diverse backgrounds, identities, and minds, embracing that difference through an inclusive culture where our people thrive; we unleash the power of diversity - bringing ingenuity to life. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We are on a journey towards ensuring our workforce is diverse at all levels and that our firm is representative of the world around us. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us at:
Mar 24, 2026
Full time
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. This is a 6 month Fixed Term Contract A hybrid role combining'workingfrom home'withrequiredtravel tothe client in South Yorkshire(two daysperweek)andoccasional travel tothe PA office in Victoria, London. The role is 50% contract 2.5 days per weekworkedwithin9am to 6pm Monday to Thursday Role is predominately based in Sheffield We are seeking a Supported Living Innovation Lead to join a Learning Disability Pathfinder project with a local authority client. This is a great opportunity to join a market leader in the use of care technology and help achieve better outcomes and quality of life for vulnerable service users, their families and carers. We are working with a local authority in South Yorkshire to identify where people living in Supported Living in shared environments could be better supported during night hours, in a less intrusive manner, ensuring the care hours meet the expected outcomes and required needs, right sizing the care package where technology supports by identifying where a response is needed, but equally when it is safe to take a step back and move away from a 'just in case' support model. You will have opportunity to: Contribute to developing and delivering the Pathfinder project, working with local commissioners, care providers, service users, advocates and families to understand needs and outcomes, to establish and build confidence in care technology and provide hands on support and guidance to care provider staff to harness enabling technology and break down any perceived barriers around technology replacing human contact. The role will provide substantial opportunity to further develop skills and expertise and contribute directly to the successful delivery of this project and identifying further projects that test new approaches to care technology. The role will include: Reviewing existing care plans with frontline practitioners and identifying opportunities to support outcomes through application of care technology Understanding care costs with finance and performance teams, supporting with the development and management of a local benefits realisation model Managing communications plans and activities with staff, service users and families Liaising with Argenti services to enhance learning around application of care technology within Learning Disability services and the potential to introduce into the Council Identifying lessons learned and project activities to enhance, to support future projects of a similar nature with other local authorities Reviewing care technology referrals and installation plans and activities, working with the Council TEC service and technology partners as required Qualifications Experience of working with people with Learning Disabilities and Autism, families, advocates and Supported Living care providers within a health or social care context Experience of working with care technology or a similar/related type of technology Strongly motivated to support vulnerable people to live fulfilling, independent lives Great communication skills, able to engage with partner organisations, stakeholders and clients independently and produce relevant reports and/or materials Demonstrated technical proficiency and aptitude for working with and learning about new technology A collaborative team player who works well with others Organised with good project management abilities and excellent attention to detail Enjoys problem solving Adaptable to different scenarios and tasks and resilient in the face of any service challenges Good analytical skills Proficient using MS Excel, PowerPoint and Word Desirable (but not necessary) Direct experience of working with a council in an adult social care context Direct experience of using and installing care technology Direct experience of developing new service pathways We know the skill-gap and 'somewhat need to tick every box' can get in the way of meeting brilliant candidates, so please don't hesitate to apply - we'd love to hear from you. Apply today by completing our online application Additional information Life at PA Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. We believe diversity fuels ingenuity. Diversity of thought brings exciting perspectives; diversity of experience brings a wealth of knowledge, and diversity of skills brings the tools we need. When we bring people together with diverse backgrounds, identities, and minds, embracing that difference through an inclusive culture where our people thrive; we unleash the power of diversity - bringing ingenuity to life. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We are on a journey towards ensuring our workforce is diverse at all levels and that our firm is representative of the world around us. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us at:
Sheffield and District Law Society
Sheffield, Yorkshire
Job Description Citizens Advice Sheffield is Sheffield's leading provider of advice and advocacy services. Every year we help over 20,000 people in Sheffield. Our services are free, confidential, independent and impartial. We work with our partners, ranging from large public sector bodies to smaller community organisations, to support our clients with the problems they face, while campaigning to improve the policies and practices that affect people's lives. We provide a wide variety of advice and advocacy services through digital means, by telephone and in person and we strive to be responsive and adaptable in order to meet the changing needs of the communities we serve. We work in a fast-changing and often challenging environment but together we make a big difference. The Role Solicitor specialising in a specific area of social welfare law, providing high-quality legal advice and representation. Managing their own caseload and providing comprehensive legal services under our Legal Aid contract. The solicitor is also responsible for managing a team of advisors within their specific specialist area of law and the monitoring of the quality of their work through both local and national Citizens Advice standards and the external ones set by the Legal Aid Agency. An important aspect of this role is to communicate effectively with other client-facing staff members to offer support, advice and guidance when dealing with clients presenting with queries relating to their specialist area. Duties and Responsibilities Deliver services in accordance with our service delivery strategy and operational plans, including telephone, digital and pre-booked appointment services Meet the needs of all clients, wherever possible empowering clients to improve their confidence and capability, and supporting them to develop and implement action plans to meet their needs In addition Solicitors are expected to: Provide expert legal advice, casework assistance, and representation to clients in your specialist area (eg Housing, Employment, or Immigration Law). Manage a varied caseload, including conducting initial interviews, undertaking legal research, drafting legal documents, negotiating settlements, and representing clients in court or tribunals. Conduct thorough case analysis and develop effective legal strategies. Maintain accurate and up-to-date case files in accordance with Legal Aid Agency requirements and internal procedures. Comply with all relevant Law Society and Legal Aid Agency regulations, standards, and quality requirements. Including but not limited to ensuring preparation, record keeping and service delivery for SQM (Service Quality Mark) and all other required audits. Ensuring that accurate and securely stored records are maintained for the required period and are available for timely legal aid billing requirements. Contribute to the development of legal resources and training materials for staff and volunteers. Participate in internal and external meetings and networking events as required. Work collaboratively with other team members, including caseworkers, volunteers, and administrative staff, to provide a holistic service to clients. Contribute to the organisation's aims and objectives, including promoting access to justice and raising awareness of social welfare issues. Undertake continuous professional development to maintain and enhance legal knowledge and skills. Staff supervision, support and development Contribute to creating and supporting a positive culture in which all paid staff and volunteers are supported and valued Contribute to engaging paid staff and volunteers in good teamwork, planning and delivering services, and in campaigning Supervise paid staff and volunteers in accordance with our policies and procedures Provide advice, guidance and support to and supervise paid staff and volunteers in relation to any aspect of service delivery Support volunteer recruitment, training, development and retention Support the design and delivery of training Campaigning and social policy development Solicitors may also: Support research and other activity to identify priorities for campaigns and social policy development, and the evidence to support such campaigns Support the design and implementation of campaigns locally Assist with our contribution to regional and national campaigns, and with acting upon these campaigns locally Service strategy, planning and development Support and advise the leadership team to develop and implement service delivery strategies and plans Professional learning and development Solicitors, like all team managers are all required to undertake learning and development including: Keeping up to date with legislation Keeping up to date with policies and procedures Attending internal and external training Obtaining and maintaining accreditation for specialist practice Reporting to: Service Manager Responsible for: a team of paid advisers/ advice workers and volunteers Person specification The Solicitor (with legal aid) will demonstrate the following competencies: Deep Knowledge of Relevant Law: A thorough understanding of the specific areas of law covered by the legal aid contract (e.g., housing, welfare benefits, immigration, family law). This includes legislation, case law, and procedural rules. Casework Management Proficiency: Excellent ability to manage a complex caseload efficiently and effectively, adhering to legal aid regulations, deadlines, and quality standards. This includes conducting client interviews, undertaking legal research, drafting documents, and representing clients in relevant forums. Legal Analysis and Problem-Solving: Strong analytical skills to assess complex legal issues, identify relevant facts, and develop sound legal strategies. Risk Management and Compliance: Understanding and adherence to professional conduct rules, legal aid guidelines, and the policies and procedures of both Citizens Advice and the law centre. Commitment to Access to Justice: A genuine passion for and understanding of the principles of access to justice and a commitment to serving vulnerable individuals. Line Management & Leadership: Supervisory Skills: Ability to effectively supervise and support a team of legal caseworkers, staff members, or volunteers. This includes delegating tasks, monitoring performance, providing constructive feedback, and conducting PDR's and supervisions. Performance Management: Ability to set clear objectives, monitor progress, and address performance issues in a fair and consistent manner. Coaching and Mentoring: Skilled in developing the skills and knowledge of team members through coaching, mentoring, and identifying training needs. Team Building and Motivation: Ability to foster a positive and collaborative team environment, promote teamwork, and motivate individuals to achieve their best. Communication and Interpersonal Skills: Excellent written and verbal communication skills to effectively interact with team members, senior management, clients, and external stakeholders. This includes active listening, clear articulation, and the ability to adapt communication style to different audiences. Organisational and Time Management Skills: Strong ability to organise workload, prioritise tasks for themselves and their team, and meet deadlines in a demanding environment. Delegation Skills: Ability to effectively delegate tasks to team members, empowering them and ensuring efficient workload distribution. Conflict Resolution: Ability to mediate and resolve conflicts within the team or with other stakeholders in a constructive and professional manner. Organisational Awareness & Collaboration: Understanding of Citizens Advice and Law Centre Ethos: Appreciation for the distinct yet complementary missions and values of both Citizens Advice and the law centre model, including their commitment to holistic advice and advocacy. Collaboration and Partnership Working: Ability to work effectively with other teams within both organizations, including advice workers, administrators, and managers. This also includes potential collaboration with external agencies and partners. Adaptability and Flexibility: Ability to navigate the different operational structures and reporting lines that may exist within a joint organization. Understanding of the Legal Aid Landscape: Awareness of the challenges and opportunities within the legal aid sector, including funding constraints and policy changes. Commitment to Continuous Improvement: A proactive approach to identifying areas for improvement within their team and the wider organization. Personal Attributes: Integrity and Professionalism: Maintaining high ethical standards and demonstrating professionalism in all aspects of their work. Empathy and Client Focus: Understanding and responding to the needs and vulnerabilities of clients accessing legal aid services. Resilience: Ability to cope with the emotional demands of legal aid work and manage pressure effectively. Problem-Solving and Initiative: Ability to identify and proactively address challenges and find creative solutions. Commitment to Equality, Diversity, and Inclusion: Ensuring fair and equitable access to services and promoting an inclusive work environment click apply for full job details
Mar 24, 2026
Full time
Job Description Citizens Advice Sheffield is Sheffield's leading provider of advice and advocacy services. Every year we help over 20,000 people in Sheffield. Our services are free, confidential, independent and impartial. We work with our partners, ranging from large public sector bodies to smaller community organisations, to support our clients with the problems they face, while campaigning to improve the policies and practices that affect people's lives. We provide a wide variety of advice and advocacy services through digital means, by telephone and in person and we strive to be responsive and adaptable in order to meet the changing needs of the communities we serve. We work in a fast-changing and often challenging environment but together we make a big difference. The Role Solicitor specialising in a specific area of social welfare law, providing high-quality legal advice and representation. Managing their own caseload and providing comprehensive legal services under our Legal Aid contract. The solicitor is also responsible for managing a team of advisors within their specific specialist area of law and the monitoring of the quality of their work through both local and national Citizens Advice standards and the external ones set by the Legal Aid Agency. An important aspect of this role is to communicate effectively with other client-facing staff members to offer support, advice and guidance when dealing with clients presenting with queries relating to their specialist area. Duties and Responsibilities Deliver services in accordance with our service delivery strategy and operational plans, including telephone, digital and pre-booked appointment services Meet the needs of all clients, wherever possible empowering clients to improve their confidence and capability, and supporting them to develop and implement action plans to meet their needs In addition Solicitors are expected to: Provide expert legal advice, casework assistance, and representation to clients in your specialist area (eg Housing, Employment, or Immigration Law). Manage a varied caseload, including conducting initial interviews, undertaking legal research, drafting legal documents, negotiating settlements, and representing clients in court or tribunals. Conduct thorough case analysis and develop effective legal strategies. Maintain accurate and up-to-date case files in accordance with Legal Aid Agency requirements and internal procedures. Comply with all relevant Law Society and Legal Aid Agency regulations, standards, and quality requirements. Including but not limited to ensuring preparation, record keeping and service delivery for SQM (Service Quality Mark) and all other required audits. Ensuring that accurate and securely stored records are maintained for the required period and are available for timely legal aid billing requirements. Contribute to the development of legal resources and training materials for staff and volunteers. Participate in internal and external meetings and networking events as required. Work collaboratively with other team members, including caseworkers, volunteers, and administrative staff, to provide a holistic service to clients. Contribute to the organisation's aims and objectives, including promoting access to justice and raising awareness of social welfare issues. Undertake continuous professional development to maintain and enhance legal knowledge and skills. Staff supervision, support and development Contribute to creating and supporting a positive culture in which all paid staff and volunteers are supported and valued Contribute to engaging paid staff and volunteers in good teamwork, planning and delivering services, and in campaigning Supervise paid staff and volunteers in accordance with our policies and procedures Provide advice, guidance and support to and supervise paid staff and volunteers in relation to any aspect of service delivery Support volunteer recruitment, training, development and retention Support the design and delivery of training Campaigning and social policy development Solicitors may also: Support research and other activity to identify priorities for campaigns and social policy development, and the evidence to support such campaigns Support the design and implementation of campaigns locally Assist with our contribution to regional and national campaigns, and with acting upon these campaigns locally Service strategy, planning and development Support and advise the leadership team to develop and implement service delivery strategies and plans Professional learning and development Solicitors, like all team managers are all required to undertake learning and development including: Keeping up to date with legislation Keeping up to date with policies and procedures Attending internal and external training Obtaining and maintaining accreditation for specialist practice Reporting to: Service Manager Responsible for: a team of paid advisers/ advice workers and volunteers Person specification The Solicitor (with legal aid) will demonstrate the following competencies: Deep Knowledge of Relevant Law: A thorough understanding of the specific areas of law covered by the legal aid contract (e.g., housing, welfare benefits, immigration, family law). This includes legislation, case law, and procedural rules. Casework Management Proficiency: Excellent ability to manage a complex caseload efficiently and effectively, adhering to legal aid regulations, deadlines, and quality standards. This includes conducting client interviews, undertaking legal research, drafting documents, and representing clients in relevant forums. Legal Analysis and Problem-Solving: Strong analytical skills to assess complex legal issues, identify relevant facts, and develop sound legal strategies. Risk Management and Compliance: Understanding and adherence to professional conduct rules, legal aid guidelines, and the policies and procedures of both Citizens Advice and the law centre. Commitment to Access to Justice: A genuine passion for and understanding of the principles of access to justice and a commitment to serving vulnerable individuals. Line Management & Leadership: Supervisory Skills: Ability to effectively supervise and support a team of legal caseworkers, staff members, or volunteers. This includes delegating tasks, monitoring performance, providing constructive feedback, and conducting PDR's and supervisions. Performance Management: Ability to set clear objectives, monitor progress, and address performance issues in a fair and consistent manner. Coaching and Mentoring: Skilled in developing the skills and knowledge of team members through coaching, mentoring, and identifying training needs. Team Building and Motivation: Ability to foster a positive and collaborative team environment, promote teamwork, and motivate individuals to achieve their best. Communication and Interpersonal Skills: Excellent written and verbal communication skills to effectively interact with team members, senior management, clients, and external stakeholders. This includes active listening, clear articulation, and the ability to adapt communication style to different audiences. Organisational and Time Management Skills: Strong ability to organise workload, prioritise tasks for themselves and their team, and meet deadlines in a demanding environment. Delegation Skills: Ability to effectively delegate tasks to team members, empowering them and ensuring efficient workload distribution. Conflict Resolution: Ability to mediate and resolve conflicts within the team or with other stakeholders in a constructive and professional manner. Organisational Awareness & Collaboration: Understanding of Citizens Advice and Law Centre Ethos: Appreciation for the distinct yet complementary missions and values of both Citizens Advice and the law centre model, including their commitment to holistic advice and advocacy. Collaboration and Partnership Working: Ability to work effectively with other teams within both organizations, including advice workers, administrators, and managers. This also includes potential collaboration with external agencies and partners. Adaptability and Flexibility: Ability to navigate the different operational structures and reporting lines that may exist within a joint organization. Understanding of the Legal Aid Landscape: Awareness of the challenges and opportunities within the legal aid sector, including funding constraints and policy changes. Commitment to Continuous Improvement: A proactive approach to identifying areas for improvement within their team and the wider organization. Personal Attributes: Integrity and Professionalism: Maintaining high ethical standards and demonstrating professionalism in all aspects of their work. Empathy and Client Focus: Understanding and responding to the needs and vulnerabilities of clients accessing legal aid services. Resilience: Ability to cope with the emotional demands of legal aid work and manage pressure effectively. Problem-Solving and Initiative: Ability to identify and proactively address challenges and find creative solutions. Commitment to Equality, Diversity, and Inclusion: Ensuring fair and equitable access to services and promoting an inclusive work environment click apply for full job details
Tester - Once a fortnight in Leeds - 6 months - Circa £300 per day inside ir35 Must be eligible for SC clearance. My client is a global leading IT consultancy. They are on the hunt for a Tester to support the delivery of high-quality digital services by designing and executing tests that validate functionality, reliability and performance click apply for full job details
Mar 24, 2026
Contractor
Tester - Once a fortnight in Leeds - 6 months - Circa £300 per day inside ir35 Must be eligible for SC clearance. My client is a global leading IT consultancy. They are on the hunt for a Tester to support the delivery of high-quality digital services by designing and executing tests that validate functionality, reliability and performance click apply for full job details
Enterprise AI decisioning and workflow automation platform
Career Opportunities: Senior Solutions Consultant (22903) Requisition ID22903-Posted -United Kingdom-Reading Join Pega's dynamic Solutions Consulting team, where you'll play a pivotal role in driving transformative outcomes for enterprise clients across a wide range of industries. As a trusted advisor, you'll collaborate with Sales, Product, and Delivery teams to showcase the value of Pega's cutting edge technology and help clients reimagine how work gets done. This newly created role focuses on helping clients modernize SAP landscapes to improve agility while maintaining a clean core. You'll design and architect solutions across SAP modules and drive transformation in processes like Contract to Cash, Procure to Pay, and Record to Report using intelligent workflow automation and Pega GenAI Blueprint. What You'll Do at Pega: Partner with Account Executives to develop and execute sales strategies that align with client goals and industry trends. Lead discovery sessions to understand client needs, challenges, and opportunities across various sectors. Design and deliver compelling solution demonstrations, proof of concepts, and vision documents tailored to each client's business. Serve as a product and domain expert, articulating the value of Pega's platform and applications in solving real world problems. Collaborate with cross functional teams to ensure seamless execution of sales campaigns and client engagements. Build strong relationships with stakeholders to become a trusted advisor and thought leader. Who You Are: You are a strategic thinker with a passion for technology and a knack for storytelling. You thrive in client facing roles and excel at translating complex concepts into clear business value. You bring experience across industries and are comfortable navigating diverse client environments. Proven consultative selling skills and ability to influence senior stakeholders. Experience in enterprise software, digital transformation, or business process automation. Strong presentation and communication skills, with the ability to tailor messaging to varied audiences. Comfortable working in a fast paced, collaborative, and entrepreneurial environment. Ability to travel as needed to support client engagements. What You've Accomplished: 6+ years of selling complex enterprise software solutions. Advanced knowledge of SAP modules such as Product Planning, Order to Cash, Procure to Pay, Record to Report). Demonstrated success in building client relationships and driving business outcomes. Experience working in manufacturing or auto industries. Ability to grasp new technology concepts quickly and creatively. Familiarity with technologies such as AI, decisioning, workflow automation, and customer engagement platforms. Background in diverse SAP environments from BTP and ECC to S/4HANA and other enterprise level solutions covering different domains and processes. Gartner Analyst acclaimed technology leadership across our categories of products. Opportunity to work with cutting edge workflow automation and enterprise architecture technologies. An innovative, inclusive, agile, flexible, and fun work environment. Competitive global benefits program inclusive of pay + bonus incentive with employee equity in the Company. AI in Action - Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. We may support parts of our recruitment process with automatic processing and, if required by law, you may in such cases have the right to request human intervention, challenge the outcome of such processing and comment on it. Culture -At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes. We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role. As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law. Export Compliance -For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals. Accommodations -If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888 PEGA NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
Mar 24, 2026
Full time
Career Opportunities: Senior Solutions Consultant (22903) Requisition ID22903-Posted -United Kingdom-Reading Join Pega's dynamic Solutions Consulting team, where you'll play a pivotal role in driving transformative outcomes for enterprise clients across a wide range of industries. As a trusted advisor, you'll collaborate with Sales, Product, and Delivery teams to showcase the value of Pega's cutting edge technology and help clients reimagine how work gets done. This newly created role focuses on helping clients modernize SAP landscapes to improve agility while maintaining a clean core. You'll design and architect solutions across SAP modules and drive transformation in processes like Contract to Cash, Procure to Pay, and Record to Report using intelligent workflow automation and Pega GenAI Blueprint. What You'll Do at Pega: Partner with Account Executives to develop and execute sales strategies that align with client goals and industry trends. Lead discovery sessions to understand client needs, challenges, and opportunities across various sectors. Design and deliver compelling solution demonstrations, proof of concepts, and vision documents tailored to each client's business. Serve as a product and domain expert, articulating the value of Pega's platform and applications in solving real world problems. Collaborate with cross functional teams to ensure seamless execution of sales campaigns and client engagements. Build strong relationships with stakeholders to become a trusted advisor and thought leader. Who You Are: You are a strategic thinker with a passion for technology and a knack for storytelling. You thrive in client facing roles and excel at translating complex concepts into clear business value. You bring experience across industries and are comfortable navigating diverse client environments. Proven consultative selling skills and ability to influence senior stakeholders. Experience in enterprise software, digital transformation, or business process automation. Strong presentation and communication skills, with the ability to tailor messaging to varied audiences. Comfortable working in a fast paced, collaborative, and entrepreneurial environment. Ability to travel as needed to support client engagements. What You've Accomplished: 6+ years of selling complex enterprise software solutions. Advanced knowledge of SAP modules such as Product Planning, Order to Cash, Procure to Pay, Record to Report). Demonstrated success in building client relationships and driving business outcomes. Experience working in manufacturing or auto industries. Ability to grasp new technology concepts quickly and creatively. Familiarity with technologies such as AI, decisioning, workflow automation, and customer engagement platforms. Background in diverse SAP environments from BTP and ECC to S/4HANA and other enterprise level solutions covering different domains and processes. Gartner Analyst acclaimed technology leadership across our categories of products. Opportunity to work with cutting edge workflow automation and enterprise architecture technologies. An innovative, inclusive, agile, flexible, and fun work environment. Competitive global benefits program inclusive of pay + bonus incentive with employee equity in the Company. AI in Action - Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. We may support parts of our recruitment process with automatic processing and, if required by law, you may in such cases have the right to request human intervention, challenge the outcome of such processing and comment on it. Culture -At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes. We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role. As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law. Export Compliance -For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals. Accommodations -If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888 PEGA NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
International Marketing Manager (12 month FTC) Glasgow (Hybrid) £45,000 - £50,000 About the job This is a 12-month maternity cover opportunity to lead marketing within a growing global tech business at a genuinely exciting point in its journey. You'll step into a well-established function with clear plans already in motion, taking ownership of delivery while shaping the next phase of growth. The business is expanding internationally, launching new products, and accelerating cloud migration across its customer base, and marketing sits right at the centre of that ambition. You'll lead a small but capable team, managing both strategic direction and day to day execution. Your focus will be on driving qualified pipeline, strengthening product adoption, supporting international growth, and ensuring the brand shows up consistently across all touchpoints. This is a hands on leadership role. You'll manage budget across digital and traditional channels, oversee integrated campaigns (content, email, SEO, webinars, social and events), own KPI reporting at global level, and work closely with Sales, Product, UX/UI and the Commercial Director to ensure marketing is fully aligned to commercial objectives. You'll also take responsibility for optimising the MarTech stack and using insight, data and performance metrics to guide decision making. About the company The culture is collaborative and ambitious, with a clear focus on outcomes. You'll be trusted to lead, challenge and influence, not just deliver campaigns. The business has a strong heritage, an established client base, and a growing international footprint. It's now in a scale phase, investing in product innovation, expanding into new markets and modernising its customer base through cloud adoption. Marketing is seen as a commercial growth driver rather than a support function, with direct visibility at senior leadership level. About you This role will suit an experienced Marketing Manager looking for a fresh challenge, someone ready to step up into a broader leadership remit. You'll bring experience from a tech, software or SaaS environment (or a closely related sector), with a strong grasp of digital marketing tools, integrated campaign delivery and data led decision making. You're comfortable reporting to senior leadership, owning departmental KPIs and translating commercial objectives into practical marketing plans. You'll be confident leading and developing a small team, managing budget, and balancing strategic thinking with hands on execution. Experience supporting product launches, driving adoption within an existing customer base, or generating leads in new markets would be advantageous. Most importantly, you'll be commercially aware, analytical, and comfortable operating at pace in a scaling environment. How to apply You can find out more about this opportunity by contacting Kerry McFarlane at Nine Twenty Recruitment for a confidential conversation, or send your CV via this advert. If you meet most but not all of the requirements and would like to register your interest for similar roles, we'd still welcome your application.
Mar 24, 2026
Full time
International Marketing Manager (12 month FTC) Glasgow (Hybrid) £45,000 - £50,000 About the job This is a 12-month maternity cover opportunity to lead marketing within a growing global tech business at a genuinely exciting point in its journey. You'll step into a well-established function with clear plans already in motion, taking ownership of delivery while shaping the next phase of growth. The business is expanding internationally, launching new products, and accelerating cloud migration across its customer base, and marketing sits right at the centre of that ambition. You'll lead a small but capable team, managing both strategic direction and day to day execution. Your focus will be on driving qualified pipeline, strengthening product adoption, supporting international growth, and ensuring the brand shows up consistently across all touchpoints. This is a hands on leadership role. You'll manage budget across digital and traditional channels, oversee integrated campaigns (content, email, SEO, webinars, social and events), own KPI reporting at global level, and work closely with Sales, Product, UX/UI and the Commercial Director to ensure marketing is fully aligned to commercial objectives. You'll also take responsibility for optimising the MarTech stack and using insight, data and performance metrics to guide decision making. About the company The culture is collaborative and ambitious, with a clear focus on outcomes. You'll be trusted to lead, challenge and influence, not just deliver campaigns. The business has a strong heritage, an established client base, and a growing international footprint. It's now in a scale phase, investing in product innovation, expanding into new markets and modernising its customer base through cloud adoption. Marketing is seen as a commercial growth driver rather than a support function, with direct visibility at senior leadership level. About you This role will suit an experienced Marketing Manager looking for a fresh challenge, someone ready to step up into a broader leadership remit. You'll bring experience from a tech, software or SaaS environment (or a closely related sector), with a strong grasp of digital marketing tools, integrated campaign delivery and data led decision making. You're comfortable reporting to senior leadership, owning departmental KPIs and translating commercial objectives into practical marketing plans. You'll be confident leading and developing a small team, managing budget, and balancing strategic thinking with hands on execution. Experience supporting product launches, driving adoption within an existing customer base, or generating leads in new markets would be advantageous. Most importantly, you'll be commercially aware, analytical, and comfortable operating at pace in a scaling environment. How to apply You can find out more about this opportunity by contacting Kerry McFarlane at Nine Twenty Recruitment for a confidential conversation, or send your CV via this advert. If you meet most but not all of the requirements and would like to register your interest for similar roles, we'd still welcome your application.
Proximity Recruitment are working with a growing, multi-brand business looking for a strategic Head of Marketing (up to £60,000 + benefits) to take ownership of digital performance across several established brands. This role sits within an in-house creative team but works closely with multiple business units, supporting growth, visibility and conversion through smart, data-led digital marketing. Responsibilities include: You'll own the digital marketing strategy end-to-end, balancing creativity with performance. Develop and deliver digital strategies aligned to commercial goals. Manage and optimise company websites and ecommerce platforms. Plan and execute multi-channel campaigns (SEO, paid search, paid social, email). Create and optimise content across web, email and social. Lead on SEO, keyword strategy and paid media performance. Manage social channels and paid social campaigns. Build and optimise email campaigns and customer journeys. Track performance using analytics tools and share clear insights. Continuously test, optimise and improve conversion rates. What we're looking for: Proven experience in a strategic digital marketing role. Strong understanding of SEO, paid media, social and analytics. Confident managing websites and CMS platforms. Creative, commercial and data-driven. Comfortable working cross-functionally in a fast-paced environment. Strong communication and stakeholder skills. This role is a blend of tactical delivery & strategic planning across 3 quality brands who work with major retailers in the UK. The successful person will be adept at developing & driving digital strategy. The position is hybrid - 3 days in the office, 2 days working from home. Please don't hesitate to apply for more details.
Mar 24, 2026
Full time
Proximity Recruitment are working with a growing, multi-brand business looking for a strategic Head of Marketing (up to £60,000 + benefits) to take ownership of digital performance across several established brands. This role sits within an in-house creative team but works closely with multiple business units, supporting growth, visibility and conversion through smart, data-led digital marketing. Responsibilities include: You'll own the digital marketing strategy end-to-end, balancing creativity with performance. Develop and deliver digital strategies aligned to commercial goals. Manage and optimise company websites and ecommerce platforms. Plan and execute multi-channel campaigns (SEO, paid search, paid social, email). Create and optimise content across web, email and social. Lead on SEO, keyword strategy and paid media performance. Manage social channels and paid social campaigns. Build and optimise email campaigns and customer journeys. Track performance using analytics tools and share clear insights. Continuously test, optimise and improve conversion rates. What we're looking for: Proven experience in a strategic digital marketing role. Strong understanding of SEO, paid media, social and analytics. Confident managing websites and CMS platforms. Creative, commercial and data-driven. Comfortable working cross-functionally in a fast-paced environment. Strong communication and stakeholder skills. This role is a blend of tactical delivery & strategic planning across 3 quality brands who work with major retailers in the UK. The successful person will be adept at developing & driving digital strategy. The position is hybrid - 3 days in the office, 2 days working from home. Please don't hesitate to apply for more details.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. We Are BCG X We're a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world's most complex problems. Leveraging BCG's global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions. We Are BCG X We're a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world's most complex problems. Leveraging BCG's global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions. What You'll Do Are you passionate about developing socially and ethically responsible AI systems? Are you excited by the prospect of supporting projects that apply cutting-edge AI and GenAI models to solve real-world problems? Imagine working with BCG 's Responsible AI team, where you will develop and apply innovative tools for testing and evaluating new GenAI products. Your daily work would involve designing and implementing testing and evaluation frameworks to help improve product quality and ensure AI systems are safe, secure, and equitable . Join a team dedicated to exploring creative solutions and pioneering advancements in Responsible AI. Your work will influence the development of GenAI applications, focusing on transparency, accountability, and trustworthiness. On the team, you'll collaborate with brilliant minds and make a tangible impact on shaping the future of AI, ensuring it meets the highest standards for responsibility and effectiveness. You will have the opportunity to support a wide variety of projects, spanning use cases, technologies, industries, and clients. Embrace the challenge of working at the intersection of cutting-edge technology, ethical innovation, and real-world applications. The Responsible AI Applied Scientist plays a critical role supporting BCG 's testing and evaluation efforts, working in conjunction with our AI and GenAI product teams to ensure alignment with our Responsible AI policy, principles, and standards, and to support the design, continuous improvement, and execution of the overall Responsible AI program at BCG. The Responsible AI Applied Sci entist will work with a diverse set of stakeholders to: Ensure responsible development of GenAI and AI products by providing Responsible AI expert support to GenAI and AI product teams, including conducting independent assessment of product -level risks and owning product evaluations Engage indep endently and directly with BCG product teams to sup port Responsible AI-related nee ds across the entire software development lifecycle of GenAI or AI product s Work with and support technical teams executing risk assessment and testing and evaluation o f GenAI and AI products Train and mentor technical teams on testing and evaluation approaches for GenAI products Remain up - to - date on emerging frameworks, standards, and technical approaches, and related issues , by participating in workshops, reading professional publications, maintaining personal networks, and participating in professional organizations What You'll Bring 3-5+ years of experience in Responsible AI, including directly engaging with AI product teams 3+ years of industry experience in building or evaluating Generative AI models Experience in program/project management and team leadership Strong programming skills in Python and deep learning frameworks ( PyTorch , TensorFlow) Demonstrable knowledge of Responsible AI issues, trends, frameworks, and best practices Working knowledge of emerging AI regulatory and legal frameworks across the globe Excellent written and verbal communication skills across technical and non-technical audiences Ability to explain sophisticated data science concepts to non-technical audiences and translate analytical results into business implications Ability to think critically about ethical, social, and business risks posed by GenAI and AI systems Passion for building things and comfort working with modern data science development tools Experience designing and analyzing experiments using advanced statistical methods Experience and enthusiasm for working with Ge n AI technologies Technical Skills Must - have experience: Advanced degree (MS or PhD) in Computer Science, Software Engineering, or equivalent research/work experience Strong research background in empirical evaluation, experimental design, or benchmarking Deep familiarity with software engineering workflows and developer tools Experience working with or evaluating AI/ML models, preferably LLMs Strong analytical and communication skills, including the ability to write clear testing result reports Nice - to - have experience: Experience with quantitative social science research Familiarity with software engineering practices (e.g., unit testing, CI/CD ) Exposure to cloud platforms (AWS, Azure, GCP) or SQL databases Knowledge of AI risk management frameworks (e.g., NIST AI RMF) Experience with d eveloper tools , including IDEs (e.g., VSCode , Pycharm ) and environment management (e.g., P yenv , C onda , P oetry , D ocker) Demonstrable contribution to open-source evaluations of GenAI Who You'll Work With You'll work in a fast-paced, intellectually challenging, product-oriented environment where we advance our thinking about and operationalization of Responsible AI. You'll engage with a diverse set of stakeholders, including senior executives, A I and G enAI product teams , legal, compliance, and security teams, BCG's Chief AI Ethics Officer, the Director of the Responsible AI team, and other members of the Responsible AI team. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Mar 24, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. We Are BCG X We're a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world's most complex problems. Leveraging BCG's global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions. We Are BCG X We're a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world's most complex problems. Leveraging BCG's global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions. What You'll Do Are you passionate about developing socially and ethically responsible AI systems? Are you excited by the prospect of supporting projects that apply cutting-edge AI and GenAI models to solve real-world problems? Imagine working with BCG 's Responsible AI team, where you will develop and apply innovative tools for testing and evaluating new GenAI products. Your daily work would involve designing and implementing testing and evaluation frameworks to help improve product quality and ensure AI systems are safe, secure, and equitable . Join a team dedicated to exploring creative solutions and pioneering advancements in Responsible AI. Your work will influence the development of GenAI applications, focusing on transparency, accountability, and trustworthiness. On the team, you'll collaborate with brilliant minds and make a tangible impact on shaping the future of AI, ensuring it meets the highest standards for responsibility and effectiveness. You will have the opportunity to support a wide variety of projects, spanning use cases, technologies, industries, and clients. Embrace the challenge of working at the intersection of cutting-edge technology, ethical innovation, and real-world applications. The Responsible AI Applied Scientist plays a critical role supporting BCG 's testing and evaluation efforts, working in conjunction with our AI and GenAI product teams to ensure alignment with our Responsible AI policy, principles, and standards, and to support the design, continuous improvement, and execution of the overall Responsible AI program at BCG. The Responsible AI Applied Sci entist will work with a diverse set of stakeholders to: Ensure responsible development of GenAI and AI products by providing Responsible AI expert support to GenAI and AI product teams, including conducting independent assessment of product -level risks and owning product evaluations Engage indep endently and directly with BCG product teams to sup port Responsible AI-related nee ds across the entire software development lifecycle of GenAI or AI product s Work with and support technical teams executing risk assessment and testing and evaluation o f GenAI and AI products Train and mentor technical teams on testing and evaluation approaches for GenAI products Remain up - to - date on emerging frameworks, standards, and technical approaches, and related issues , by participating in workshops, reading professional publications, maintaining personal networks, and participating in professional organizations What You'll Bring 3-5+ years of experience in Responsible AI, including directly engaging with AI product teams 3+ years of industry experience in building or evaluating Generative AI models Experience in program/project management and team leadership Strong programming skills in Python and deep learning frameworks ( PyTorch , TensorFlow) Demonstrable knowledge of Responsible AI issues, trends, frameworks, and best practices Working knowledge of emerging AI regulatory and legal frameworks across the globe Excellent written and verbal communication skills across technical and non-technical audiences Ability to explain sophisticated data science concepts to non-technical audiences and translate analytical results into business implications Ability to think critically about ethical, social, and business risks posed by GenAI and AI systems Passion for building things and comfort working with modern data science development tools Experience designing and analyzing experiments using advanced statistical methods Experience and enthusiasm for working with Ge n AI technologies Technical Skills Must - have experience: Advanced degree (MS or PhD) in Computer Science, Software Engineering, or equivalent research/work experience Strong research background in empirical evaluation, experimental design, or benchmarking Deep familiarity with software engineering workflows and developer tools Experience working with or evaluating AI/ML models, preferably LLMs Strong analytical and communication skills, including the ability to write clear testing result reports Nice - to - have experience: Experience with quantitative social science research Familiarity with software engineering practices (e.g., unit testing, CI/CD ) Exposure to cloud platforms (AWS, Azure, GCP) or SQL databases Knowledge of AI risk management frameworks (e.g., NIST AI RMF) Experience with d eveloper tools , including IDEs (e.g., VSCode , Pycharm ) and environment management (e.g., P yenv , C onda , P oetry , D ocker) Demonstrable contribution to open-source evaluations of GenAI Who You'll Work With You'll work in a fast-paced, intellectually challenging, product-oriented environment where we advance our thinking about and operationalization of Responsible AI. You'll engage with a diverse set of stakeholders, including senior executives, A I and G enAI product teams , legal, compliance, and security teams, BCG's Chief AI Ethics Officer, the Director of the Responsible AI team, and other members of the Responsible AI team. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Interim HR Operations Manager Location: Local Authority (Hybrid Working) Contract: 12 Months (with potential extension) Agency: Aatom Recruitment Aatom Recruitment is supporting a local authority in their search for an experienced Interim HR Operations Manager . This role requires a senior HR professional with strong operational leadership experience, particularly within Reward, Pay and Establishment Management , to help stabilise and strengthen services during a period of organisational change. Role Purpose The Interim HR Operations Manager will lead, develop and enhance the HR Operations service, with a core focus on embedding and improving the Reward function. You will ensure the effective delivery of day-to-day HR operations, drive continuous improvement, and enhance service-wide governance, processes and systems. A key responsibility will be supporting organisational readiness for the Total Pay & Reward Programme , ensuring that interdependencies are well managed while maintaining high service standards. Key Responsibilities 1. HR Operations Leadership Provide senior-level operational leadership across HR Operations. Drive improvements that streamline processes, reduce silos, and build consistent ways of working. Redesign HR operational processes to improve workflow and digital capability. Support the Head of HR Operations with risk management, prioritisation and service-wide coordination. 2. Reward, Recognition & Establishment Management Lead and develop the Pay & Reward team to deliver a responsive and professional service. Oversee a fair and consistent job evaluation process. Maintain and evolve staff reward, benefits and recognition strategies. Manage communication and delivery of staff benefits. Oversee establishment control, ensuring high-quality data, governance and reporting. Lead allowance approval processes with transparency and risk oversight. Commission external reward/benchmarking support where needed. 3. Policy, Compliance & Advisory Contribute to policy development relating to Reward, Establishment Management and HR Operations. Provide expert advice to senior leaders on complex reward and organisational change matters. Maintain up-to-date knowledge of employment law, case law and sector best practice. 4. Stakeholder Engagement Build strong relationships with HR Business Partners, Directors and senior managers. Work collaboratively with Trade Unions, JE evaluators and staff networks. Partner with digital and systems teams to support HR modernisation. 5. Team Leadership & Development Line manage and develop the Pay & Reward team, building capability and resilience. Recruit, train and maintain a pool of job evaluation panellists, including TU representatives. Promote a culture of continuous improvement, accountability and professional development. Knowledge, Skills & Experience Essential Relevant degree or professional qualification (e.g., CIPD). Evidence of continuing professional development. Strong knowledge of Pay & Reward practices. Demonstrable experience leading Reward, Recognition or Compensation & Benefits functions. Experience in applying job evaluation frameworks. Proven ability to lead HR operational projects and influence policy. Experience delivering communication and engagement activities. Experience managing and developing staff. Experience implementing performance or quality assurance frameworks. Desirable Understanding of recruitment processes. Knowledge of statutory, policy and local government frameworks. Team Structure Direct line management of: 2 Pay & Reward Officers 1 Pay & Reward Administrative Assistant Oversight of a wider network of JE evaluators, including Trade Union representatives. Working Conditions Hybrid working available. All arrangements in line with corporate standards. Please contact Anisha to apply!
Mar 24, 2026
Contractor
Interim HR Operations Manager Location: Local Authority (Hybrid Working) Contract: 12 Months (with potential extension) Agency: Aatom Recruitment Aatom Recruitment is supporting a local authority in their search for an experienced Interim HR Operations Manager . This role requires a senior HR professional with strong operational leadership experience, particularly within Reward, Pay and Establishment Management , to help stabilise and strengthen services during a period of organisational change. Role Purpose The Interim HR Operations Manager will lead, develop and enhance the HR Operations service, with a core focus on embedding and improving the Reward function. You will ensure the effective delivery of day-to-day HR operations, drive continuous improvement, and enhance service-wide governance, processes and systems. A key responsibility will be supporting organisational readiness for the Total Pay & Reward Programme , ensuring that interdependencies are well managed while maintaining high service standards. Key Responsibilities 1. HR Operations Leadership Provide senior-level operational leadership across HR Operations. Drive improvements that streamline processes, reduce silos, and build consistent ways of working. Redesign HR operational processes to improve workflow and digital capability. Support the Head of HR Operations with risk management, prioritisation and service-wide coordination. 2. Reward, Recognition & Establishment Management Lead and develop the Pay & Reward team to deliver a responsive and professional service. Oversee a fair and consistent job evaluation process. Maintain and evolve staff reward, benefits and recognition strategies. Manage communication and delivery of staff benefits. Oversee establishment control, ensuring high-quality data, governance and reporting. Lead allowance approval processes with transparency and risk oversight. Commission external reward/benchmarking support where needed. 3. Policy, Compliance & Advisory Contribute to policy development relating to Reward, Establishment Management and HR Operations. Provide expert advice to senior leaders on complex reward and organisational change matters. Maintain up-to-date knowledge of employment law, case law and sector best practice. 4. Stakeholder Engagement Build strong relationships with HR Business Partners, Directors and senior managers. Work collaboratively with Trade Unions, JE evaluators and staff networks. Partner with digital and systems teams to support HR modernisation. 5. Team Leadership & Development Line manage and develop the Pay & Reward team, building capability and resilience. Recruit, train and maintain a pool of job evaluation panellists, including TU representatives. Promote a culture of continuous improvement, accountability and professional development. Knowledge, Skills & Experience Essential Relevant degree or professional qualification (e.g., CIPD). Evidence of continuing professional development. Strong knowledge of Pay & Reward practices. Demonstrable experience leading Reward, Recognition or Compensation & Benefits functions. Experience in applying job evaluation frameworks. Proven ability to lead HR operational projects and influence policy. Experience delivering communication and engagement activities. Experience managing and developing staff. Experience implementing performance or quality assurance frameworks. Desirable Understanding of recruitment processes. Knowledge of statutory, policy and local government frameworks. Team Structure Direct line management of: 2 Pay & Reward Officers 1 Pay & Reward Administrative Assistant Oversight of a wider network of JE evaluators, including Trade Union representatives. Working Conditions Hybrid working available. All arrangements in line with corporate standards. Please contact Anisha to apply!
Get Staffed Online Recruitment Limited
Preston, Lancashire
Regional Inclusive Cycling Coordinator Cumbria and Lancashire Salary: £27,000 FTE (pro rata) Hours: Full-Time (1.0 FTE) Contract: Fixed-Term until 31 March 2027 About Our Client Our client is the national charity delivering inclusive cycling opportunities across the UK. They believe everyone should have the opportunity to experience the joy, freedom and independence that cycling can bring. Through their network of inclusive cycling hubs, they support children, adults, older people and people living with disabilities or long-term health conditions to access safe, welcoming cycling opportunities in their communities. Their work helps remove barriers to activity and creates inclusive spaces where everyone can take part. Staff Benefits Our client offers a supportive working environment with a range of benefits: 25 days annual leave plus bank holidays (increasing to 30 with service) Birthday bonus day off Flexible working arrangements including home working Cycle to work scheme Tech purchase scheme Staff clothing / apparel provided One paid volunteering day per year Employee Assistance Programme with 24/7 confidential support About the Role Our client is looking for a Regional Inclusive Cycling Coordinator to support the development of inclusive cycling hubs across Cumbria and Lancashire. This role focuses on strengthening volunteer teams, supporting local partnerships and helping hubs become sustainable, community-led programmes. Rather than delivering sessions day-to-day, you will work with volunteers, partners and communities to ensure hubs operate confidently and independently, while maintaining high standards of inclusive delivery. You will play an important role in supporting the growth and sustainability of inclusive cycling opportunities across the region. Key Responsibilities Developing Sustainable Hubs: Support hubs to build strong volunteer teams and local leadership. Work with partners to strengthen community ownership of hubs. Support centres to follow our client s operational standards. Help hubs prepare for audits and development reviews. Volunteer Development: Recruit, train and support volunteers delivering inclusive cycling sessions. Support volunteer onboarding and local recruitment plans. Encourage positive volunteer experiences and long-term engagement. Hub Coordination Work with partners, volunteers and participants to support inclusive sessions. Support basic cycle safety checks and simple maintenance where needed. Contribute to development of new hubs and partnerships. Monitoring and Reporting: Support hubs to use Kinetic+ for booking, reporting and attendance. Contribute to programme monitoring and grant reporting. Marketing and Communications: Work with the marketing team to share stories and promote local activity. Help raise awareness of inclusive cycling in local communities. About You Our client is looking for someone who is passionate about inclusion and community activity. You will bring: Strong communication and relationship-building skills. Experience working with volunteers, community groups or partnerships. Good organisational skills and attention to detail. Practical problem-solving abilities. Empathy and understanding of people with disabilities or long-term health conditions. Confidence using digital systems and willingness to learn new tools. Experience in cycling or community sport programmes would be beneficial but is not essential. You don t need to be a cyclist to apply for this role, but you do need to share their passion for creating inclusive opportunities and making a difference to people s lives. Application Process Click apply and complete your application. They welcome applications in alternative formats, including video or audio submissions. Our client is committed to creating an inclusive and diverse organisation. They welcome applications from people of all backgrounds, particularly those who reflect the communities they serve, including disabled people and people from under-represented groups.
Mar 24, 2026
Full time
Regional Inclusive Cycling Coordinator Cumbria and Lancashire Salary: £27,000 FTE (pro rata) Hours: Full-Time (1.0 FTE) Contract: Fixed-Term until 31 March 2027 About Our Client Our client is the national charity delivering inclusive cycling opportunities across the UK. They believe everyone should have the opportunity to experience the joy, freedom and independence that cycling can bring. Through their network of inclusive cycling hubs, they support children, adults, older people and people living with disabilities or long-term health conditions to access safe, welcoming cycling opportunities in their communities. Their work helps remove barriers to activity and creates inclusive spaces where everyone can take part. Staff Benefits Our client offers a supportive working environment with a range of benefits: 25 days annual leave plus bank holidays (increasing to 30 with service) Birthday bonus day off Flexible working arrangements including home working Cycle to work scheme Tech purchase scheme Staff clothing / apparel provided One paid volunteering day per year Employee Assistance Programme with 24/7 confidential support About the Role Our client is looking for a Regional Inclusive Cycling Coordinator to support the development of inclusive cycling hubs across Cumbria and Lancashire. This role focuses on strengthening volunteer teams, supporting local partnerships and helping hubs become sustainable, community-led programmes. Rather than delivering sessions day-to-day, you will work with volunteers, partners and communities to ensure hubs operate confidently and independently, while maintaining high standards of inclusive delivery. You will play an important role in supporting the growth and sustainability of inclusive cycling opportunities across the region. Key Responsibilities Developing Sustainable Hubs: Support hubs to build strong volunteer teams and local leadership. Work with partners to strengthen community ownership of hubs. Support centres to follow our client s operational standards. Help hubs prepare for audits and development reviews. Volunteer Development: Recruit, train and support volunteers delivering inclusive cycling sessions. Support volunteer onboarding and local recruitment plans. Encourage positive volunteer experiences and long-term engagement. Hub Coordination Work with partners, volunteers and participants to support inclusive sessions. Support basic cycle safety checks and simple maintenance where needed. Contribute to development of new hubs and partnerships. Monitoring and Reporting: Support hubs to use Kinetic+ for booking, reporting and attendance. Contribute to programme monitoring and grant reporting. Marketing and Communications: Work with the marketing team to share stories and promote local activity. Help raise awareness of inclusive cycling in local communities. About You Our client is looking for someone who is passionate about inclusion and community activity. You will bring: Strong communication and relationship-building skills. Experience working with volunteers, community groups or partnerships. Good organisational skills and attention to detail. Practical problem-solving abilities. Empathy and understanding of people with disabilities or long-term health conditions. Confidence using digital systems and willingness to learn new tools. Experience in cycling or community sport programmes would be beneficial but is not essential. You don t need to be a cyclist to apply for this role, but you do need to share their passion for creating inclusive opportunities and making a difference to people s lives. Application Process Click apply and complete your application. They welcome applications in alternative formats, including video or audio submissions. Our client is committed to creating an inclusive and diverse organisation. They welcome applications from people of all backgrounds, particularly those who reflect the communities they serve, including disabled people and people from under-represented groups.
Job Title: Head of Events and Sponsorship Location: London / Hybrid Salary : £45,000 - £65,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Full Time, Permanent About the role: The Head of Events and Sponsorship leads techUK's events strategy and sponsorship portfolio, overseeing flagship events, membership engagement activities and other revenue-generating events. The post holder is responsible for the full events programme, including high-profile conferences and dinners, as well as webinars, roundtables and bespoke sponsored activities. Key Responsibilities: Events Strategy & Leadership: Lead the planning and delivery of techUK's full portfolio of flagship events of 18+ events including industry dinners, drinks reception and conferences. Development of a strategic events roadmap aligned with techUK's policy priorities, member needs and external opportunities. Ensure all events meet high standards of content, production, engagement and brand visibility. Line management of two members of staff. Stakeholder management of senior internal clients, speakers, sponsors and venues. Sponsorship Management: Own the techUK sponsorship strategy across conferences, webinars, roundtables and large-scale events, ensuring sponsorship packages provide strong value and align with partner objectives. Cultivate relationships with prospective and existing sponsors, advising on suitable activities and building long-term partnerships. Manage sponsored content opportunities such as thought-leadership webinars, blogs, branding promotion and lead generation. Event Delivery & Member Engagement: Oversee end-to-end event production, including pre-event promotion, logistics, operations and on-the-day delivery. Collaborate with programme teams to shape relevant and impactful event content. Alongside the programme of flagship events, deliver networking-focused events and private roundtables that support member engagement. Commercial & Operational Oversight: Propose, and gain Senior Leadership Team (SLT) agreement for, annual event and sponsorship revenue targets, monitor financial performance and manage event budgets effectively. Evaluate event performance using qualitative and quantitative metrics, ensuring continuous improvement. Report back to the SLT and Board on events performance in quarterly reports. Identify and implement process improvements, including digital transformation, to streamline and improve the end-to-end customer experience. Skills, Knowledge and Expertise: Core Competencies: Strategic thinking and planning - Ability to design and deliver an events strategy that supports organisational priorities, policy goals and member engagement. Commercial acumen - Strong ability to generate and grow revenue through sponsorship, partnerships and events activity. Event programme leadership - Ability to oversee and deliver a complex portfolio of events to a consistently high standard. Stakeholder engagement and influence - Ability to work effectively with senior stakeholders, internal teams and external partners. Leadership and team management - Ability to lead a team and create a high-performance culture around event delivery. Project and operational management - Strong organisational discipline and ability to manage complex delivery programmes. Data-driven decision making - Ability to measure performance and improve the events programme using evidence. Innovation and digital mindset - Ability to evolve events formats and improve customer experience through technology. Essential Knowledge and Experience: Proven experience leading complex event programmes, preferably in a membership body, trade association, policy institution or similar environment. Demonstrable success in developing and closing sponsorship opportunities and managing sponsor relationships. Strong project management and organisational skills, with ability to handle multiple simultaneous events. Excellent communication and stakeholder management skills. Desired Knowledge and Experience: Experience working in tech, public policy, government affairs or related sectors. Experience managing cross-functional teams. Additional Information: This is a full time role based out of techUK's London offices, however techUK operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. Please click APPLY to be redirected to our website to apply for this role. Candidates with experience of: Event Manager, Event Organiser, Events Officer, Events Coordinator, Event Programme Manager, Public Body Events, Public Sector Event Management, Events Administrator, Marketing Manager, Sponsorship Manager, Business Development Manager, Sponsor Relationship Manager may also be considered for this role.
Mar 24, 2026
Full time
Job Title: Head of Events and Sponsorship Location: London / Hybrid Salary : £45,000 - £65,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Full Time, Permanent About the role: The Head of Events and Sponsorship leads techUK's events strategy and sponsorship portfolio, overseeing flagship events, membership engagement activities and other revenue-generating events. The post holder is responsible for the full events programme, including high-profile conferences and dinners, as well as webinars, roundtables and bespoke sponsored activities. Key Responsibilities: Events Strategy & Leadership: Lead the planning and delivery of techUK's full portfolio of flagship events of 18+ events including industry dinners, drinks reception and conferences. Development of a strategic events roadmap aligned with techUK's policy priorities, member needs and external opportunities. Ensure all events meet high standards of content, production, engagement and brand visibility. Line management of two members of staff. Stakeholder management of senior internal clients, speakers, sponsors and venues. Sponsorship Management: Own the techUK sponsorship strategy across conferences, webinars, roundtables and large-scale events, ensuring sponsorship packages provide strong value and align with partner objectives. Cultivate relationships with prospective and existing sponsors, advising on suitable activities and building long-term partnerships. Manage sponsored content opportunities such as thought-leadership webinars, blogs, branding promotion and lead generation. Event Delivery & Member Engagement: Oversee end-to-end event production, including pre-event promotion, logistics, operations and on-the-day delivery. Collaborate with programme teams to shape relevant and impactful event content. Alongside the programme of flagship events, deliver networking-focused events and private roundtables that support member engagement. Commercial & Operational Oversight: Propose, and gain Senior Leadership Team (SLT) agreement for, annual event and sponsorship revenue targets, monitor financial performance and manage event budgets effectively. Evaluate event performance using qualitative and quantitative metrics, ensuring continuous improvement. Report back to the SLT and Board on events performance in quarterly reports. Identify and implement process improvements, including digital transformation, to streamline and improve the end-to-end customer experience. Skills, Knowledge and Expertise: Core Competencies: Strategic thinking and planning - Ability to design and deliver an events strategy that supports organisational priorities, policy goals and member engagement. Commercial acumen - Strong ability to generate and grow revenue through sponsorship, partnerships and events activity. Event programme leadership - Ability to oversee and deliver a complex portfolio of events to a consistently high standard. Stakeholder engagement and influence - Ability to work effectively with senior stakeholders, internal teams and external partners. Leadership and team management - Ability to lead a team and create a high-performance culture around event delivery. Project and operational management - Strong organisational discipline and ability to manage complex delivery programmes. Data-driven decision making - Ability to measure performance and improve the events programme using evidence. Innovation and digital mindset - Ability to evolve events formats and improve customer experience through technology. Essential Knowledge and Experience: Proven experience leading complex event programmes, preferably in a membership body, trade association, policy institution or similar environment. Demonstrable success in developing and closing sponsorship opportunities and managing sponsor relationships. Strong project management and organisational skills, with ability to handle multiple simultaneous events. Excellent communication and stakeholder management skills. Desired Knowledge and Experience: Experience working in tech, public policy, government affairs or related sectors. Experience managing cross-functional teams. Additional Information: This is a full time role based out of techUK's London offices, however techUK operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. Please click APPLY to be redirected to our website to apply for this role. Candidates with experience of: Event Manager, Event Organiser, Events Officer, Events Coordinator, Event Programme Manager, Public Body Events, Public Sector Event Management, Events Administrator, Marketing Manager, Sponsorship Manager, Business Development Manager, Sponsor Relationship Manager may also be considered for this role.
YOUTH ENDOWMENT FUND CHARITABLE TRUST
Hackney, London
The Youth Endowment Fund Head of Digital Communications Reports to: Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don't matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn't have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we're smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors - youth-workers, police officers, social workers, policymakers, headteachers, and more - to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors - education, youth justice, youth sector, children's services, policing, health - and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content - from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention - and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF's existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer - to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF's products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement - views, likes, comments and shares - online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF's work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences - without oversimplifying. You bring clarity where others bring jargon. You get things done. You're organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation's audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You're a strategic thinker who can see the big picture without losing sight of the detail. You're logical, creative, and open to challenge - always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You're plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video - such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children's services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it's not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It's important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
Mar 24, 2026
Full time
The Youth Endowment Fund Head of Digital Communications Reports to: Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don't matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn't have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we're smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors - youth-workers, police officers, social workers, policymakers, headteachers, and more - to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors - education, youth justice, youth sector, children's services, policing, health - and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content - from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention - and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF's existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer - to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF's products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement - views, likes, comments and shares - online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF's work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences - without oversimplifying. You bring clarity where others bring jargon. You get things done. You're organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation's audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You're a strategic thinker who can see the big picture without losing sight of the detail. You're logical, creative, and open to challenge - always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You're plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video - such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children's services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it's not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It's important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
We're seeking an exceptional and experienced Interim Marketing & Communications Director (B2B and B2G) on behalf of an established Innovation Accelerator organisation based in Central London. They require an Interim to lead the development and delivery of an integrated marketing, communications and public affairs strategy that strengthens reputation, deepens stakeholder engagement and drives commercial growth. The role is hybrid, but the expectation is the role holder will be predominantly office based (Central London). This interim contract is for 6-9 months, given the requirements is inside IR35, and the day rate is DOE. The company operates a fully paid 9 day fortnight. Reporting to the Managing Director for Strategy and Communications, you will lead a multi-disciplinary team and oversee the full marketing and communications mix - from brand and thought leadership to demand generation, public affairs, events and internal communications. You'll champion a data-led, audience-centric approach, ensuring CRM and campaign insights inform performance, ROI and continuous improvement. This is a highly-visible strategic leadership role. You'll collaborate with senior leaders, government stakeholders and partners, providing strategic counsel, shaping engagement strategies and ensuring alignment between corporate objectives and marketing delivery. Requirements: Extensive B2B and B2G marketing and communications experience Proven Interim experience as a Marketing Director or Head-of A strong track record of leading high-performing, multi-disciplinary teams Deep expertise across digital channels, content, brand and public affairs Commercial acumen, including budget and ROI accountability Confidence operating at Board and senior stakeholder level
Mar 24, 2026
Contractor
We're seeking an exceptional and experienced Interim Marketing & Communications Director (B2B and B2G) on behalf of an established Innovation Accelerator organisation based in Central London. They require an Interim to lead the development and delivery of an integrated marketing, communications and public affairs strategy that strengthens reputation, deepens stakeholder engagement and drives commercial growth. The role is hybrid, but the expectation is the role holder will be predominantly office based (Central London). This interim contract is for 6-9 months, given the requirements is inside IR35, and the day rate is DOE. The company operates a fully paid 9 day fortnight. Reporting to the Managing Director for Strategy and Communications, you will lead a multi-disciplinary team and oversee the full marketing and communications mix - from brand and thought leadership to demand generation, public affairs, events and internal communications. You'll champion a data-led, audience-centric approach, ensuring CRM and campaign insights inform performance, ROI and continuous improvement. This is a highly-visible strategic leadership role. You'll collaborate with senior leaders, government stakeholders and partners, providing strategic counsel, shaping engagement strategies and ensuring alignment between corporate objectives and marketing delivery. Requirements: Extensive B2B and B2G marketing and communications experience Proven Interim experience as a Marketing Director or Head-of A strong track record of leading high-performing, multi-disciplinary teams Deep expertise across digital channels, content, brand and public affairs Commercial acumen, including budget and ROI accountability Confidence operating at Board and senior stakeholder level
CRM, Reporting & Infrastructure Project Manager Digital & IT Project Manager CRM, Reporting & Infrastructure Salary: £50,232 £52,232 per annum (dependent on location) Contract: Permanent, full-time (37.5 hours per week) Location: Based remotely in England, with hybrid working available from our Wigan and London offices. Keep Britain Tidy is on an exciting digital transformation journey, and we re looking for a skilled Digital & IT Project Manager to play a central role in shaping the systems and infrastructure that underpin our mission to reduce resource use, waste and littler and to help people live more sustainably. This role focuses on strengthening the organisation-wide CRM, developing a new corporate reporting suite, and delivering improvements to our digital and technology infrastructure. You ll join a supportive, forward thinking Digital & IT team and work closely with colleagues across the charity to deliver projects that make a tangible difference. What you ll be doing Leading the refresh and development of our organisational CRM. Designing and delivering a corporate reporting suite that supports data driven decision making. Managing digital and IT infrastructure projects through the full lifecycle. Developing detailed project plans covering scope, timelines, budgets and resources. Coordinating internal teams and external suppliers to ensure successful delivery. Identifying risks and issues early, communicating clearly, and developing mitigation plans. Translating user needs into technical requirements and actionable deliverables. Supporting system adoption through training, guidance and documentation. Providing regular updates on progress, priorities, risks and issues. What you ll bring Practitioner-level experience in project delivery methodologies (e.g. PRINCE2, Agile, PMBOK, Scrum). At least five years experience delivering digital or IT infrastructure projects end to end. Strong skills in Microsoft Office, including Project, Visio, Power BI and SharePoint. Experience gathering and analysing business requirements and working with stakeholders to shape solutions. A practical, transparent approach to risk and issue management. Experience working within project governance and reporting frameworks. Confidence managing suppliers from procurement through to delivery. Excellent interpersonal and written communication skills. A commitment to information governance and responsible data handling across CRM, reporting and infrastructure systems. A genuine passion for Keep Britain Tidy s mission and environmental impact. Other information Occasional national travel, including overnight stays and some weekend work, may be required. You must have the right to work in the UK. To discuss this opportunity in more detail please contact Hannah at Not For Profit People.
Mar 24, 2026
Full time
CRM, Reporting & Infrastructure Project Manager Digital & IT Project Manager CRM, Reporting & Infrastructure Salary: £50,232 £52,232 per annum (dependent on location) Contract: Permanent, full-time (37.5 hours per week) Location: Based remotely in England, with hybrid working available from our Wigan and London offices. Keep Britain Tidy is on an exciting digital transformation journey, and we re looking for a skilled Digital & IT Project Manager to play a central role in shaping the systems and infrastructure that underpin our mission to reduce resource use, waste and littler and to help people live more sustainably. This role focuses on strengthening the organisation-wide CRM, developing a new corporate reporting suite, and delivering improvements to our digital and technology infrastructure. You ll join a supportive, forward thinking Digital & IT team and work closely with colleagues across the charity to deliver projects that make a tangible difference. What you ll be doing Leading the refresh and development of our organisational CRM. Designing and delivering a corporate reporting suite that supports data driven decision making. Managing digital and IT infrastructure projects through the full lifecycle. Developing detailed project plans covering scope, timelines, budgets and resources. Coordinating internal teams and external suppliers to ensure successful delivery. Identifying risks and issues early, communicating clearly, and developing mitigation plans. Translating user needs into technical requirements and actionable deliverables. Supporting system adoption through training, guidance and documentation. Providing regular updates on progress, priorities, risks and issues. What you ll bring Practitioner-level experience in project delivery methodologies (e.g. PRINCE2, Agile, PMBOK, Scrum). At least five years experience delivering digital or IT infrastructure projects end to end. Strong skills in Microsoft Office, including Project, Visio, Power BI and SharePoint. Experience gathering and analysing business requirements and working with stakeholders to shape solutions. A practical, transparent approach to risk and issue management. Experience working within project governance and reporting frameworks. Confidence managing suppliers from procurement through to delivery. Excellent interpersonal and written communication skills. A commitment to information governance and responsible data handling across CRM, reporting and infrastructure systems. A genuine passion for Keep Britain Tidy s mission and environmental impact. Other information Occasional national travel, including overnight stays and some weekend work, may be required. You must have the right to work in the UK. To discuss this opportunity in more detail please contact Hannah at Not For Profit People.
Title: Senior Manager, Sales, International Status: Full-time, Permanent Department: Sales Location: London Company Description e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys and Naturium, high-performance, biocompatible, clinically-effective and accessible skincare. In our Fiscal year 25, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 26 consecutive quarters of net sales growth. We are the mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last six fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry. Visit our Career Page to learn more about our team: Culture and Compensation All employees are on the same bonus plan tied to our financial performance. Our bonus plan has paid 200% of target in each of the last three years All employees receive equity at e.l.f. This includes a new hire grant and eligibility for an annual refresh grant. Hybrid work environment Half-day Fridays year-round Position Summary We are currently looking for a motivated, collaborative, and experienced Senior Account Manager to join our dynamic, high-growth company. Reporting to the Sales Director, UK this position will be located in the market and will focus on our business growth. The ideal candidate is someone who embraces e.l.f.'s dynamic culture of executing with speed and quality to drive solutions. Responsibilities Achieve and exceed brand objectives and sales goals A clear understanding of dynamics of assigned accounts and local market specifics to help set overall account strategy and priorities (assortment, merchandising, tailored trade marketing calendar) Identify and execute business-building initiatives to grow market shares, rankings, and profitability Ensure a strong visual presence in-store and on Forecast ability on a monthly basis as well as provide feedback on over and/or under-delivery of goals Assortment and Planogram work in conjunction with the Space Planning team Manage various parts of the P&L like sales revenue, trade margins and A&P among others and will be responsible for the monthly and annual forecast planning Strong sales, influence and collaboration skills and the ability to develop and execute sales meetings and product training for assigned accounts Monitor and report on competitive brand launches and events Requirements Minimum 5 years of experience working in Sales within Beauty Industry, experience with large mass cosmetics retailers in the local market Leadership ability and a willingness to take responsibility and accountability Strong business acumen and financial ability Value integrity, personal responsibility, and entrepreneurial spirit Strong relationship-building skills Team-oriented, responsive, passion to succeed Strong sales, influence, and collaboration skills Ability to think both strategically and tactically Analytically minded Passion for digital and driving omnichannel sales strategy Proficient in all Microsoft Office applications, including Excel and PowerPoint £0 - £0 a year
Mar 24, 2026
Full time
Title: Senior Manager, Sales, International Status: Full-time, Permanent Department: Sales Location: London Company Description e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys and Naturium, high-performance, biocompatible, clinically-effective and accessible skincare. In our Fiscal year 25, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 26 consecutive quarters of net sales growth. We are the mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last six fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry. Visit our Career Page to learn more about our team: Culture and Compensation All employees are on the same bonus plan tied to our financial performance. Our bonus plan has paid 200% of target in each of the last three years All employees receive equity at e.l.f. This includes a new hire grant and eligibility for an annual refresh grant. Hybrid work environment Half-day Fridays year-round Position Summary We are currently looking for a motivated, collaborative, and experienced Senior Account Manager to join our dynamic, high-growth company. Reporting to the Sales Director, UK this position will be located in the market and will focus on our business growth. The ideal candidate is someone who embraces e.l.f.'s dynamic culture of executing with speed and quality to drive solutions. Responsibilities Achieve and exceed brand objectives and sales goals A clear understanding of dynamics of assigned accounts and local market specifics to help set overall account strategy and priorities (assortment, merchandising, tailored trade marketing calendar) Identify and execute business-building initiatives to grow market shares, rankings, and profitability Ensure a strong visual presence in-store and on Forecast ability on a monthly basis as well as provide feedback on over and/or under-delivery of goals Assortment and Planogram work in conjunction with the Space Planning team Manage various parts of the P&L like sales revenue, trade margins and A&P among others and will be responsible for the monthly and annual forecast planning Strong sales, influence and collaboration skills and the ability to develop and execute sales meetings and product training for assigned accounts Monitor and report on competitive brand launches and events Requirements Minimum 5 years of experience working in Sales within Beauty Industry, experience with large mass cosmetics retailers in the local market Leadership ability and a willingness to take responsibility and accountability Strong business acumen and financial ability Value integrity, personal responsibility, and entrepreneurial spirit Strong relationship-building skills Team-oriented, responsive, passion to succeed Strong sales, influence, and collaboration skills Ability to think both strategically and tactically Analytically minded Passion for digital and driving omnichannel sales strategy Proficient in all Microsoft Office applications, including Excel and PowerPoint £0 - £0 a year
Role: Senior User Researcher Rate: £550 - £575 p/d (Via Umbrella) Location: Remote (1-2 days a week Canary Wharf) Duration: End of November 2026 We are looking for highly capable Senior User Researcher to lead user-centred research across complex digital services. This role requires someone who can operate confidently in fast-paced, product-focused delivery environments click apply for full job details
Mar 24, 2026
Contractor
Role: Senior User Researcher Rate: £550 - £575 p/d (Via Umbrella) Location: Remote (1-2 days a week Canary Wharf) Duration: End of November 2026 We are looking for highly capable Senior User Researcher to lead user-centred research across complex digital services. This role requires someone who can operate confidently in fast-paced, product-focused delivery environments click apply for full job details
Marketing Executive (Solar) You will be based anywhere in or near: Preston, Blackburn, Burnley, Accrington, Clitheroe, Ribchester, Longridge or surrounding areas. £28,000-£36,000 DOE + 33 days Holiday + Career Progression + Technical Training + Pension. Are you looking for the next step in your career, being given the autonomy to develop and deliver key marketing strategy with a business at an exciting time in their development?Do you have experience delivering end to end marketing campaigns, both internally and externally, with the ambition to find a new role that will allow you to grow your career alongside a business? This business is well renowned within the Commercial Solar industry, with several household names as established clients. With plans already underway to double their franchise, they are actively looking to recruit a Marketing Executive to assist in their growth.In this position you will be working across the business, allowing the company to continuously shape, develop and bring to life key marketing campaigns ensuring all channels are consistent with the brand positioning. This will include, but is not limited to, content, design, PR, social, digital, promotions and internal communications.The ideal candidate for this position will have a background within marketing, looking to progress within an exciting, growing company.This is an exciting opportunity to join a well renowned, market leading company where you will play a pivotal role in branding which will in-turn, push growth. The Role Marketing Executive within the Commercial Solar sector. Office Based, Monday to Friday. Autonomy on the development and delivery of marketing solutions. Potential to progress as the company grows. The Person Background in a Creative/Marketing role. Proficiency in the Adobe Creative Suite (or equivalent). Interested in renewable energy and sustainability. Ambition to progress. Reference Number: BBBH271276 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Jude Gradwell at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Mar 24, 2026
Full time
Marketing Executive (Solar) You will be based anywhere in or near: Preston, Blackburn, Burnley, Accrington, Clitheroe, Ribchester, Longridge or surrounding areas. £28,000-£36,000 DOE + 33 days Holiday + Career Progression + Technical Training + Pension. Are you looking for the next step in your career, being given the autonomy to develop and deliver key marketing strategy with a business at an exciting time in their development?Do you have experience delivering end to end marketing campaigns, both internally and externally, with the ambition to find a new role that will allow you to grow your career alongside a business? This business is well renowned within the Commercial Solar industry, with several household names as established clients. With plans already underway to double their franchise, they are actively looking to recruit a Marketing Executive to assist in their growth.In this position you will be working across the business, allowing the company to continuously shape, develop and bring to life key marketing campaigns ensuring all channels are consistent with the brand positioning. This will include, but is not limited to, content, design, PR, social, digital, promotions and internal communications.The ideal candidate for this position will have a background within marketing, looking to progress within an exciting, growing company.This is an exciting opportunity to join a well renowned, market leading company where you will play a pivotal role in branding which will in-turn, push growth. The Role Marketing Executive within the Commercial Solar sector. Office Based, Monday to Friday. Autonomy on the development and delivery of marketing solutions. Potential to progress as the company grows. The Person Background in a Creative/Marketing role. Proficiency in the Adobe Creative Suite (or equivalent). Interested in renewable energy and sustainability. Ambition to progress. Reference Number: BBBH271276 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Jude Gradwell at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Office based in London Monday to Friday Leadership role Talent Guardian is supporting a premium interiors brand based in London, in the search for a Senior Creative Marketing Manager to lead creative direction and marketing delivery across the UK and European markets. This is a pivotal leadership role responsible for shaping visual storytelling, driving brand excellence and managing a high-performing marketing team within a fast-paced, design-led environment. The Role As Senior Creative Marketing Manager, you will lead the development and execution of all visual and creative marketing activity, from high-end photoshoots and product launches to international showroom installations and trade events. You will work closely with senior stakeholders to ensure brand consistency, commercial effectiveness and the delivery of high-impact marketing initiatives that resonate with professional interior designers and trade clients. Key Responsibilities Lead the creative direction and production of all visual marketing assets, including photoshoots, video content and digital imagery Oversee international trade shows, showroom visual merchandising and VIP events across the UK and Europe Manage the end-to-end lifecycle of product marketing materials, including pattern books, sales packs and presentation tools Drive the development of brand-aligned ancillary product ranges such as lifestyle accessories Collaborate with internal teams and external suppliers to ensure high-quality delivery across all marketing outputs Oversee digital marketing creative requirements, including content for social media, email campaigns and website presentation Lead, mentor and develop the marketing team, ensuring projects are delivered on time and within budget Support strategic marketing initiatives and special projects in partnership with senior leadership About You Proven experience in a senior creative or marketing leadership role within luxury interiors, textiles, fashion or lifestyle brands Strong understanding of visual storytelling, brand presentation and premium product marketing Experience managing high-end photoshoots, events and international trade shows Commercially aware with the ability to balance creativity with operational delivery Confident managing multiple stakeholders and external creative partners Proficient in creative and digital marketing tools such as Adobe Creative Suite, Canva, Hootsuite or Mailchimp Strong organisational skills with the ability to thrive in a fast-paced, deadline-driven environment Passionate about design, interiors and luxury brand positioning Why Apply Opportunity to lead creative strategy for a respected premium interiors brand Highly visible role with international exposure Collaborative, design-driven environment Strong scope for ownership and impact
Mar 24, 2026
Full time
Office based in London Monday to Friday Leadership role Talent Guardian is supporting a premium interiors brand based in London, in the search for a Senior Creative Marketing Manager to lead creative direction and marketing delivery across the UK and European markets. This is a pivotal leadership role responsible for shaping visual storytelling, driving brand excellence and managing a high-performing marketing team within a fast-paced, design-led environment. The Role As Senior Creative Marketing Manager, you will lead the development and execution of all visual and creative marketing activity, from high-end photoshoots and product launches to international showroom installations and trade events. You will work closely with senior stakeholders to ensure brand consistency, commercial effectiveness and the delivery of high-impact marketing initiatives that resonate with professional interior designers and trade clients. Key Responsibilities Lead the creative direction and production of all visual marketing assets, including photoshoots, video content and digital imagery Oversee international trade shows, showroom visual merchandising and VIP events across the UK and Europe Manage the end-to-end lifecycle of product marketing materials, including pattern books, sales packs and presentation tools Drive the development of brand-aligned ancillary product ranges such as lifestyle accessories Collaborate with internal teams and external suppliers to ensure high-quality delivery across all marketing outputs Oversee digital marketing creative requirements, including content for social media, email campaigns and website presentation Lead, mentor and develop the marketing team, ensuring projects are delivered on time and within budget Support strategic marketing initiatives and special projects in partnership with senior leadership About You Proven experience in a senior creative or marketing leadership role within luxury interiors, textiles, fashion or lifestyle brands Strong understanding of visual storytelling, brand presentation and premium product marketing Experience managing high-end photoshoots, events and international trade shows Commercially aware with the ability to balance creativity with operational delivery Confident managing multiple stakeholders and external creative partners Proficient in creative and digital marketing tools such as Adobe Creative Suite, Canva, Hootsuite or Mailchimp Strong organisational skills with the ability to thrive in a fast-paced, deadline-driven environment Passionate about design, interiors and luxury brand positioning Why Apply Opportunity to lead creative strategy for a respected premium interiors brand Highly visible role with international exposure Collaborative, design-driven environment Strong scope for ownership and impact
OUR CLIENT Headquartered in Bristol, our client is a global manufacturing group, with a 2-site production powerhouse in the UK, producing quality, customised products, serving a global audience of clients utilising distribution centres in Europe and the US. Established as a family business and with more than five decades of manufacturing and technical expertise, our client combines in-house production with distribution and managed services to serve resellers, enterprise and government customers worldwide. Over 50 years of product and technical capability underpin its reputation for quality and reliability. RECENT GROWTH With strong family business roots, an exceptional culture, and a team of c.70 staff, our client has experienced high growth over the last 3-years and has excellent future prospects. We are looking for an inspirational and experienced leader to develop the company operationally to deliver consistent customer experience excellence. Recent site content and corporate listings highlight the company's expansion of services beyond physical manufacture - notably into digital and turnkey services - signalling a deliberate move to broaden revenue streams and modernise customer offerings. These developments show momentum towards platform and services growth to meet changing market demands. This role will be critical to translate that strategic momentum into operational capability: the new Operations Director will be asked not only to run day-to-day operations at our clients Bristol hub but to up-skill the Operations team in modern manufacturing practices, service delivery, and leadership - enabling the business to scale its hybrid physical/digital offering while maintaining the high standards that have defined the business for 50 years. LANDSCAPE Our client has delivered c.40% top-line growth over the last 12 months, driven by strong demand across its core manufacturing base and the expansion of it's digital services. This growth is underpinned by the securing of several significant long-term contracts, providing revenue visibility and stability over the medium term. To support this expansion and a strategy to be sale ready by 2028, our client has secured additional funding and invested more than £1M in new manufacturing machinery over the past 18 months. This has expanded capacity, strengthened operational resilience, and enhanced capability across its UK production sites, enabling the business to accommodate increased volumes while maintaining consistently high quality and service standards. THE OPPORTUNITY - OPERATIONS DIRECTOR, UK The Operations Director is a passionate leader, who is commercially driven to maximise productivity whilst developing and maintaining lean methodology. The candidate will take full accountability for driving a culture of excellence in every area of the Operations team, covering Customer Service, Purchasing, Artwork and Production personnel. They will hold themselves personally accountable to the board for delivering the highest levels of OTIF, Quality and client NPS feedback. In addition, key quarterly company objectives, designed to move the company forward, are to be held accountable by this candidate with relentless enthusiasm to make the business continually more agile, lean and competitive. Key accountabilities include: Personally lead an end-to-end operational transformation Take direct ownership of diagnosing current-state performance across manufacturing, fulfilment and managed services, rapidly identifying constraints, inefficiencies and capability gaps. Design and execute a clear, phased transformation roadmap that delivers measurable improvements in cost, quality, delivery and scalability. Set and embed world-class operational standards Establish best-in-class operational disciplines across UK operations, drawing on proven methodologies (e.g. Lean, Six Sigma, structured continuous improvement). Be visibly present on the shop floor and in operational reviews, coaching leaders and teams to adopt rigorous performance management, root-cause problem solving and daily management routines. Build a stronger, more capable Operations leadership team Assess, develop and where necessary upgrade the Operations leadership and management capability. Introduce clear role ownership, succession plans and leadership behaviours, creating a culture of accountability, pace and continuous improvement. Allow for a self-sustaining leadership team capable of running at a higher level. Deliver rapid performance gains while building long-term capability Balance short-term impact with long-term sustainability: drive immediate improvements in OTIF, lead times, productivity, yield and working capital, while building the systems, processes and skills required to support future growth in both physical manufacturing and digital services. Make operations a strategic enabler of growth and innovation Work hands-on with Commercial, Product and Technology teams to ensure operational readiness for new offerings, service models and customer requirements. Translate growth plans into practical capacity, supply chain, people and systems solutions - ensuring the business can scale confidently without compromising quality, security or customer trust. The candidate sought must be a natural leader that embodies a hungry, humble and smart ethos, and aligns to the corporate values of the business as well as the senior leadership team ways of operating and communicating. This role is 100% office based in Bristol. Please note that due to the high volume of applications received only those with the correct background / experience will be contacted to pursue this opportunity.
Mar 24, 2026
Full time
OUR CLIENT Headquartered in Bristol, our client is a global manufacturing group, with a 2-site production powerhouse in the UK, producing quality, customised products, serving a global audience of clients utilising distribution centres in Europe and the US. Established as a family business and with more than five decades of manufacturing and technical expertise, our client combines in-house production with distribution and managed services to serve resellers, enterprise and government customers worldwide. Over 50 years of product and technical capability underpin its reputation for quality and reliability. RECENT GROWTH With strong family business roots, an exceptional culture, and a team of c.70 staff, our client has experienced high growth over the last 3-years and has excellent future prospects. We are looking for an inspirational and experienced leader to develop the company operationally to deliver consistent customer experience excellence. Recent site content and corporate listings highlight the company's expansion of services beyond physical manufacture - notably into digital and turnkey services - signalling a deliberate move to broaden revenue streams and modernise customer offerings. These developments show momentum towards platform and services growth to meet changing market demands. This role will be critical to translate that strategic momentum into operational capability: the new Operations Director will be asked not only to run day-to-day operations at our clients Bristol hub but to up-skill the Operations team in modern manufacturing practices, service delivery, and leadership - enabling the business to scale its hybrid physical/digital offering while maintaining the high standards that have defined the business for 50 years. LANDSCAPE Our client has delivered c.40% top-line growth over the last 12 months, driven by strong demand across its core manufacturing base and the expansion of it's digital services. This growth is underpinned by the securing of several significant long-term contracts, providing revenue visibility and stability over the medium term. To support this expansion and a strategy to be sale ready by 2028, our client has secured additional funding and invested more than £1M in new manufacturing machinery over the past 18 months. This has expanded capacity, strengthened operational resilience, and enhanced capability across its UK production sites, enabling the business to accommodate increased volumes while maintaining consistently high quality and service standards. THE OPPORTUNITY - OPERATIONS DIRECTOR, UK The Operations Director is a passionate leader, who is commercially driven to maximise productivity whilst developing and maintaining lean methodology. The candidate will take full accountability for driving a culture of excellence in every area of the Operations team, covering Customer Service, Purchasing, Artwork and Production personnel. They will hold themselves personally accountable to the board for delivering the highest levels of OTIF, Quality and client NPS feedback. In addition, key quarterly company objectives, designed to move the company forward, are to be held accountable by this candidate with relentless enthusiasm to make the business continually more agile, lean and competitive. Key accountabilities include: Personally lead an end-to-end operational transformation Take direct ownership of diagnosing current-state performance across manufacturing, fulfilment and managed services, rapidly identifying constraints, inefficiencies and capability gaps. Design and execute a clear, phased transformation roadmap that delivers measurable improvements in cost, quality, delivery and scalability. Set and embed world-class operational standards Establish best-in-class operational disciplines across UK operations, drawing on proven methodologies (e.g. Lean, Six Sigma, structured continuous improvement). Be visibly present on the shop floor and in operational reviews, coaching leaders and teams to adopt rigorous performance management, root-cause problem solving and daily management routines. Build a stronger, more capable Operations leadership team Assess, develop and where necessary upgrade the Operations leadership and management capability. Introduce clear role ownership, succession plans and leadership behaviours, creating a culture of accountability, pace and continuous improvement. Allow for a self-sustaining leadership team capable of running at a higher level. Deliver rapid performance gains while building long-term capability Balance short-term impact with long-term sustainability: drive immediate improvements in OTIF, lead times, productivity, yield and working capital, while building the systems, processes and skills required to support future growth in both physical manufacturing and digital services. Make operations a strategic enabler of growth and innovation Work hands-on with Commercial, Product and Technology teams to ensure operational readiness for new offerings, service models and customer requirements. Translate growth plans into practical capacity, supply chain, people and systems solutions - ensuring the business can scale confidently without compromising quality, security or customer trust. The candidate sought must be a natural leader that embodies a hungry, humble and smart ethos, and aligns to the corporate values of the business as well as the senior leadership team ways of operating and communicating. This role is 100% office based in Bristol. Please note that due to the high volume of applications received only those with the correct background / experience will be contacted to pursue this opportunity.
International Private Bank DDT (Digital & Data Transformation) - Product Manager - Associate (602) About the Employer JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.4 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at . J.P. Morgan is a global leader in asset and wealth management services. The Asset & Wealth Management line of business serves institutional, ultra high net worth, high net worth and individual clients through its Asset Management and Wealth Management businesses. With client assets of $4.3 trillion and assets under management of $3.1 trillion, we are one of the largest asset and wealth managers in the world. (Assets as of Dec. 31, 2021.) J.P. Morgan Global Private Bank provides customized financial advice to help wealthy clients and their families achieve their goals through an elevated experience. Clients of the Private Bank work with dedicated teams of specialists that bring their investments and financial assets together into one comprehensive strategy, leveraging the global resources of J.P. Morgan across planning, investing, lending, banking, philanthropy, family office management, fiduciary services, special advisory services and more. The Private Bank oversees more than $1.9 trillion in client assets globally. IPB Digital & Data Transformation The International Private Bank (IPB) DDT team is focused on transforming and simplifying the way our advisors, client service group and clients do business in the IPB. The team seeks to deeply understand the advisor workflow and design end-to-end journeys bringing the advisor and client experience closer together. It's an exciting time to be transforming our business and you will be one of the key leaders driving strategic change, helping to accelerate the business growth and achieve efficiency goals globally. Job description The Digital and Data Transformation team within the Private Bank seek a self-motivated and experienced Product Owner to support our Digital Client Platform/ Operational processes. In this role you must demonstrate clear strategic vision and a strong commitment to platform transformation and modernization. You will be responsible for coming up with effective solutions to problems that are valuable (our clients choose to use them), viable (the solution works for the business), usable (clients can figure out how to use it) and feasible (our engineers have the skills and technology to implement them). You must be able to collaborate and communicate effectively with senior management, control partners, Client Service Teams, fellow product/project managers, Designers and Technologists to ultimately shape our digital product strategy and ensure we are constantly improving and enriching the client experience. It's an exciting time to be transforming our business and you will be one of the key leaders in driving strategic digital change, helping to accelerate the business growth and achieve efficiency goals globally. Key Responsibilities Develop and lead key digital initiatives, seeking to reimagine the client experience, deepening client engagement with our digital platform and driving operational efficiency. Work with a global team strategizing and implementing solutions across EMEA, Asia and LATAM. Define scope, use cases, workflows, wire-frames, product requirements, and other materials as needed to facilitate UX design and development. Work closely with business stakeholders to create clear and concise business requirements in the form of user stories. Partner effectively with distributed technology and operations teams to ensure that project deliverables remain on track & continue to meet business requirements. Participate and act as an internal advocate of data insights and analytics to guide the business' strategic priorities and decision making. Partner closely with global stakeholders to execute the roadmap and drive product initiatives, while meeting critical deadlines and budget constraints. Integrate customer feedback, data analytics, product metrics, user experience research, market analysis, and company goals to drive prioritization of product initiatives. Demonstrate strong stakeholder management skills, setting and continuously managing expectations through effective written and oral communication. Manage and prioritize the feature backlog, with a pragmatic and astute mindset towards benefits and tradeoffs. Drive planning, execution and Go To Market strategies for new releases. Build and present end-to-end executive product updates inclusive of production metrics, new feature delivery planning and financial forecasting. Qualifications & Skills Needed To Succeed 8 - 11 years of relevant product owner experience required, with proven track record of delivery. Experience working in Financial Services, experience in Wealth Management would be helpful. Experience in managing complex projects with multiple deliverables through the entire project lifecycle from design to implementation. Experience working with Agile product teams and associated tools (Scrum, Kanban, Jira, Confluence). Must demonstrate exemplary ownership and hold themselves to a high professional and personal standard. Must be a strong problem solver and effective communicator, with a partnership mindset and an underlying interest in digital solutions. Ability to define and execute product roadmap and business models. Ability to prioritize projects and efforts considering many variables including business and client needs, competitive and industry trends, resource and funding availability, and internal trade-offs. Ability to partner with cross-functional teams at all levels for effective execution in an agile manner. Ability to manage tight delivery timelines and execute under pressure. Demonstrates degree of self-motivation suitable for a "start-up" team, superior work ethic and adaptability to push beyond standard hours during busy periods to meet tight deadlines. Desired Skills Product Manager background in digital platform infrastructure and modernization efforts, preferred. Strong knowledge and experience of digital client trends especially in Banking sector. Thrives working in a fast-paced, dynamic environment working across digital groups and time zones. Advanced degree and technical background preferred.
Mar 24, 2026
Full time
International Private Bank DDT (Digital & Data Transformation) - Product Manager - Associate (602) About the Employer JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.4 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at . J.P. Morgan is a global leader in asset and wealth management services. The Asset & Wealth Management line of business serves institutional, ultra high net worth, high net worth and individual clients through its Asset Management and Wealth Management businesses. With client assets of $4.3 trillion and assets under management of $3.1 trillion, we are one of the largest asset and wealth managers in the world. (Assets as of Dec. 31, 2021.) J.P. Morgan Global Private Bank provides customized financial advice to help wealthy clients and their families achieve their goals through an elevated experience. Clients of the Private Bank work with dedicated teams of specialists that bring their investments and financial assets together into one comprehensive strategy, leveraging the global resources of J.P. Morgan across planning, investing, lending, banking, philanthropy, family office management, fiduciary services, special advisory services and more. The Private Bank oversees more than $1.9 trillion in client assets globally. IPB Digital & Data Transformation The International Private Bank (IPB) DDT team is focused on transforming and simplifying the way our advisors, client service group and clients do business in the IPB. The team seeks to deeply understand the advisor workflow and design end-to-end journeys bringing the advisor and client experience closer together. It's an exciting time to be transforming our business and you will be one of the key leaders driving strategic change, helping to accelerate the business growth and achieve efficiency goals globally. Job description The Digital and Data Transformation team within the Private Bank seek a self-motivated and experienced Product Owner to support our Digital Client Platform/ Operational processes. In this role you must demonstrate clear strategic vision and a strong commitment to platform transformation and modernization. You will be responsible for coming up with effective solutions to problems that are valuable (our clients choose to use them), viable (the solution works for the business), usable (clients can figure out how to use it) and feasible (our engineers have the skills and technology to implement them). You must be able to collaborate and communicate effectively with senior management, control partners, Client Service Teams, fellow product/project managers, Designers and Technologists to ultimately shape our digital product strategy and ensure we are constantly improving and enriching the client experience. It's an exciting time to be transforming our business and you will be one of the key leaders in driving strategic digital change, helping to accelerate the business growth and achieve efficiency goals globally. Key Responsibilities Develop and lead key digital initiatives, seeking to reimagine the client experience, deepening client engagement with our digital platform and driving operational efficiency. Work with a global team strategizing and implementing solutions across EMEA, Asia and LATAM. Define scope, use cases, workflows, wire-frames, product requirements, and other materials as needed to facilitate UX design and development. Work closely with business stakeholders to create clear and concise business requirements in the form of user stories. Partner effectively with distributed technology and operations teams to ensure that project deliverables remain on track & continue to meet business requirements. Participate and act as an internal advocate of data insights and analytics to guide the business' strategic priorities and decision making. Partner closely with global stakeholders to execute the roadmap and drive product initiatives, while meeting critical deadlines and budget constraints. Integrate customer feedback, data analytics, product metrics, user experience research, market analysis, and company goals to drive prioritization of product initiatives. Demonstrate strong stakeholder management skills, setting and continuously managing expectations through effective written and oral communication. Manage and prioritize the feature backlog, with a pragmatic and astute mindset towards benefits and tradeoffs. Drive planning, execution and Go To Market strategies for new releases. Build and present end-to-end executive product updates inclusive of production metrics, new feature delivery planning and financial forecasting. Qualifications & Skills Needed To Succeed 8 - 11 years of relevant product owner experience required, with proven track record of delivery. Experience working in Financial Services, experience in Wealth Management would be helpful. Experience in managing complex projects with multiple deliverables through the entire project lifecycle from design to implementation. Experience working with Agile product teams and associated tools (Scrum, Kanban, Jira, Confluence). Must demonstrate exemplary ownership and hold themselves to a high professional and personal standard. Must be a strong problem solver and effective communicator, with a partnership mindset and an underlying interest in digital solutions. Ability to define and execute product roadmap and business models. Ability to prioritize projects and efforts considering many variables including business and client needs, competitive and industry trends, resource and funding availability, and internal trade-offs. Ability to partner with cross-functional teams at all levels for effective execution in an agile manner. Ability to manage tight delivery timelines and execute under pressure. Demonstrates degree of self-motivation suitable for a "start-up" team, superior work ethic and adaptability to push beyond standard hours during busy periods to meet tight deadlines. Desired Skills Product Manager background in digital platform infrastructure and modernization efforts, preferred. Strong knowledge and experience of digital client trends especially in Banking sector. Thrives working in a fast-paced, dynamic environment working across digital groups and time zones. Advanced degree and technical background preferred.
Registration manager We are seeking an experienced Registration manager to lead membership and registration services, ensuring an efficient, accurate and high-quality member experience. Position: Registration manager Hours: Full-time (9am-5pm Monday to Friday) Location: London / Hybrid and flexible working (once a month in London office) Salary: £47,608 per annum Closing date: 30 March 2026 Provisional interview dates: 2 April (online) and 9 April (F2F, London) About the role The Registration manager leads the day to day delivery of membership and registration services, ensuring that applications, renewals, declarations, resignations and member records are handled accurately, efficiently and in line with procedures. The role is responsible for smooth operations, CRM accuracy, and ensuring members have a positive experience. You will manage and support a team of 4 Registration officers, oversee customer service standards, monitor workloads, and keep processes up to date. You will ensure membership applications and changes are processed correctly, lead the annual renewals cycle, handle member enquiries, and maintain accurate data in the CRM system. You will also resolve system issues, produce operational reports, improve workflows, and work closely with other teams such as finance, communications and regulation. About you Role specific criteria: Experience delivering membership, registration or service operations in a membership body, regulator, charity or similar setting. Experience managing or supervising an operational team, including workload planning and performance oversight. Strong CRM and digital systems skills, with the ability to improve workflows and maintain high quality data (Salesforce desirable). Excellent organisational skills, able to manage multiple processes and deadlines. Ability to interpret operational data and produce clear performance reports. Experience maintaining accurate member or registrant records, including renewals or revalidation processes. Ability to work 9:00-17:00, Monday to Friday. Desirable criteria: Experience within a professional membership, accreditation or regulatory environment. Experience improving digital processes or streamlining operational workflows. Understanding of membership lifecycles (e.g., admissions, renewals, trainee transitions). Experience preparing operational insights or reports for senior stakeholders. You will work alongside colleagues from diverse backgrounds and collaborate with team members across the organisation. There will be scope for professional development and growth whilst working closely within a small team. In short, it is an opportunity to make a real difference. About the organisation As the leading professional body for psychotherapists and psychotherapeutic counsellors, the organisation represents training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities. Their charitable objectives are to promote: the art and science of psychotherapy and psychotherapeutic counselling for the benefit of the public research into psychotherapy and psychotherapeutic counselling methods and to disseminate the results of any such research high standards of education, training and practice in psychotherapy and psychotherapeutic counselling the wider provision of psychotherapy and psychotherapeutic counselling for all sections of the public. Benefits 25 days annual leave, plus 8 bank holidays extra leave during December office closure generous pension scheme with 8% employer contribution and salary sacrifice option occupational sick pay and enhanced maternity leave flexible working hours and hybrid working arrangements ongoing learning and development opportunities employee assistant programme with access to confidential counselling and mental health support flu vaccination and eyecare vouchers interest-free season ticket loans cycle to work scheme. Other roles you may have experience of could include; Membership Manager, Membership Services Manager, Registration Lead, Operations Manager, Membership Operations Manager, Customer Operations Manager, CRM Manager, Member Services Lead Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Mar 24, 2026
Full time
Registration manager We are seeking an experienced Registration manager to lead membership and registration services, ensuring an efficient, accurate and high-quality member experience. Position: Registration manager Hours: Full-time (9am-5pm Monday to Friday) Location: London / Hybrid and flexible working (once a month in London office) Salary: £47,608 per annum Closing date: 30 March 2026 Provisional interview dates: 2 April (online) and 9 April (F2F, London) About the role The Registration manager leads the day to day delivery of membership and registration services, ensuring that applications, renewals, declarations, resignations and member records are handled accurately, efficiently and in line with procedures. The role is responsible for smooth operations, CRM accuracy, and ensuring members have a positive experience. You will manage and support a team of 4 Registration officers, oversee customer service standards, monitor workloads, and keep processes up to date. You will ensure membership applications and changes are processed correctly, lead the annual renewals cycle, handle member enquiries, and maintain accurate data in the CRM system. You will also resolve system issues, produce operational reports, improve workflows, and work closely with other teams such as finance, communications and regulation. About you Role specific criteria: Experience delivering membership, registration or service operations in a membership body, regulator, charity or similar setting. Experience managing or supervising an operational team, including workload planning and performance oversight. Strong CRM and digital systems skills, with the ability to improve workflows and maintain high quality data (Salesforce desirable). Excellent organisational skills, able to manage multiple processes and deadlines. Ability to interpret operational data and produce clear performance reports. Experience maintaining accurate member or registrant records, including renewals or revalidation processes. Ability to work 9:00-17:00, Monday to Friday. Desirable criteria: Experience within a professional membership, accreditation or regulatory environment. Experience improving digital processes or streamlining operational workflows. Understanding of membership lifecycles (e.g., admissions, renewals, trainee transitions). Experience preparing operational insights or reports for senior stakeholders. You will work alongside colleagues from diverse backgrounds and collaborate with team members across the organisation. There will be scope for professional development and growth whilst working closely within a small team. In short, it is an opportunity to make a real difference. About the organisation As the leading professional body for psychotherapists and psychotherapeutic counsellors, the organisation represents training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities. Their charitable objectives are to promote: the art and science of psychotherapy and psychotherapeutic counselling for the benefit of the public research into psychotherapy and psychotherapeutic counselling methods and to disseminate the results of any such research high standards of education, training and practice in psychotherapy and psychotherapeutic counselling the wider provision of psychotherapy and psychotherapeutic counselling for all sections of the public. Benefits 25 days annual leave, plus 8 bank holidays extra leave during December office closure generous pension scheme with 8% employer contribution and salary sacrifice option occupational sick pay and enhanced maternity leave flexible working hours and hybrid working arrangements ongoing learning and development opportunities employee assistant programme with access to confidential counselling and mental health support flu vaccination and eyecare vouchers interest-free season ticket loans cycle to work scheme. Other roles you may have experience of could include; Membership Manager, Membership Services Manager, Registration Lead, Operations Manager, Membership Operations Manager, Customer Operations Manager, CRM Manager, Member Services Lead Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
