Lead Full Stack Software Engineer (.NET, Angular, AWS) Position Description At CGI, we operate and enhance critical digital platforms that support national regulatory services and deliver real-world impact. As a Lead Software Engineer within a key Managed Service team, you will play a central role in evolving a modern digital platform, balancing feature innovation with operational excellence. Working across a full-stack environment, you will guide technical direction, strengthen engineering practices and ensure resilient, high-performing services for our public sector client. This is an opportunity to shape platform strategy, mentor talented engineers and drive continuous improvement within a collaborative environment where your expertise directly contributes to secure, reliable digital services. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you may be required to undergo UK Security Clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will act as a hands-on technical leader, contributing across both back-end (.NET/C#) and front-end (JavaScript/TypeScript, Angular) development while guiding the wider engineering team. You will set technical direction, promote best practice and support design and architectural decisions, helping colleagues solve complex challenges within a managed service environment. Alongside feature development, you will balance operational responsibilities including incident management, stakeholder engagement and service optimisation. You will help mature Agile delivery practices, improve CI/CD pipelines and strengthen release processes, ensuring high-quality, reliable deployments using modern tooling such as Kubernetes, Jenkins and GitHub Actions. Through clear communication and strong ownership, you will drive continuous improvement across both platform capability and team performance. Key responsibilities: • Lead & Mentor - Provide technical leadership and guidance to the engineering team. • Design & Develop - Contribute across .NET, Angular, Node.js and TypeScript solutions. • Operate & Support - Manage incidents and support live services within a managed service model. • Improve & Optimise - Enhance CI/CD pipelines and Agile release processes. • Collaborate & Engage - Work closely with stakeholders and client representatives. • Secure & Stabilise - Ensure resilient, scalable and high-performing platform operations. Required qualifications to be successful in this role To succeed, you will bring strong full-stack development experience combined with proven technical leadership in a support or application-focused environment. You will be confident balancing delivery and operational responsibilities, with solid experience in modern DevOps tooling, cloud environments and stakeholder engagement. Essential qualifications: • Strong experience in .NET (C#). • Advanced JavaScript/TypeScript skills with Angular and Node.js. • Advanced experience with Kubernetes and CI/CD tools (Jenkins and/or GitHub Actions). • Working knowledge of AWS. • Experience using GitHub or equivalent version control systems. • Proven incident management and operational support experience. • Experience working with ITSM tooling such as Jira. • Demonstrated customer/client-facing communication skills. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 14, 2026
Full time
Lead Full Stack Software Engineer (.NET, Angular, AWS) Position Description At CGI, we operate and enhance critical digital platforms that support national regulatory services and deliver real-world impact. As a Lead Software Engineer within a key Managed Service team, you will play a central role in evolving a modern digital platform, balancing feature innovation with operational excellence. Working across a full-stack environment, you will guide technical direction, strengthen engineering practices and ensure resilient, high-performing services for our public sector client. This is an opportunity to shape platform strategy, mentor talented engineers and drive continuous improvement within a collaborative environment where your expertise directly contributes to secure, reliable digital services. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you may be required to undergo UK Security Clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will act as a hands-on technical leader, contributing across both back-end (.NET/C#) and front-end (JavaScript/TypeScript, Angular) development while guiding the wider engineering team. You will set technical direction, promote best practice and support design and architectural decisions, helping colleagues solve complex challenges within a managed service environment. Alongside feature development, you will balance operational responsibilities including incident management, stakeholder engagement and service optimisation. You will help mature Agile delivery practices, improve CI/CD pipelines and strengthen release processes, ensuring high-quality, reliable deployments using modern tooling such as Kubernetes, Jenkins and GitHub Actions. Through clear communication and strong ownership, you will drive continuous improvement across both platform capability and team performance. Key responsibilities: • Lead & Mentor - Provide technical leadership and guidance to the engineering team. • Design & Develop - Contribute across .NET, Angular, Node.js and TypeScript solutions. • Operate & Support - Manage incidents and support live services within a managed service model. • Improve & Optimise - Enhance CI/CD pipelines and Agile release processes. • Collaborate & Engage - Work closely with stakeholders and client representatives. • Secure & Stabilise - Ensure resilient, scalable and high-performing platform operations. Required qualifications to be successful in this role To succeed, you will bring strong full-stack development experience combined with proven technical leadership in a support or application-focused environment. You will be confident balancing delivery and operational responsibilities, with solid experience in modern DevOps tooling, cloud environments and stakeholder engagement. Essential qualifications: • Strong experience in .NET (C#). • Advanced JavaScript/TypeScript skills with Angular and Node.js. • Advanced experience with Kubernetes and CI/CD tools (Jenkins and/or GitHub Actions). • Working knowledge of AWS. • Experience using GitHub or equivalent version control systems. • Proven incident management and operational support experience. • Experience working with ITSM tooling such as Jira. • Demonstrated customer/client-facing communication skills. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Scrum Master Position Description At CGI, we deliver mission-critical solutions that shape the future of secure digital services, and as a Scrum Master you will play a pivotal role in driving high-performing Agile teams to achieve meaningful outcomes for our clients. We empower our professionals to take ownership of delivery, champion innovative ways of working, and collaborate closely with stakeholders to unlock measurable value. Joining us means contributing to forward-looking programmes that demand excellence, resilience, and creativity, while being supported by a community committed to your growth and success. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is position predominately based on a secure site. Your future duties and responsibilities In this role, you will lead and champion Agile delivery within a mission-critical environment, enabling your team to deliver high-quality solutions that create tangible impact for our client. You will take ownership of facilitating Scrum ceremonies, maintaining delivery momentum, and ensuring transparency across programme leadership. Working collaboratively with the Product Owner and wider stakeholders, you will remove impediments, manage risks, and foster a culture of continuous improvement and accountability. You will coach and empower the team to embed Agile best practices, encouraging innovation, focus, and shared ownership of outcomes. By maintaining clear reporting and effective communication, you will ensure alignment to Sprint and Programme Increment objectives while driving sustainable, high-performing delivery. Lead & Facilitate daily stand-ups, sprint planning, retrospectives, backlog refinement and other Agile ceremonies Coach & Empower teams in Agile principles and Scrum practices to enhance performance Collaborate & Align with Product Owners and stakeholders to deliver against Sprint goals Report & Communicate progress, risks, and blockers to programme leadership Identify & Resolve risks and issues, ensuring timely mitigation and closure Track & Deliver using Agile project management tools to maintain transparency and quality outcomes Required qualifications to be successful in this role To succeed, you will bring proven experience leading Agile IT development projects within secure or complex environments, combined with strong communication and stakeholder management skills. You will be self-motivated, adaptable, and confident guiding teams through change while maintaining delivery focus and quality standards. You should have at least 3 years' experience leading Agile IT development projects Strong experience with Agile project management tools Proven ability to facilitate Scrum ceremonies and coach Agile teams Excellent leadership, communication, and interpersonal skills Demonstrated ability to manage risks, remove blockers, and drive delivery outcomes Ability to work independently, multi-task, and solve problems innovatively Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 14, 2026
Full time
Scrum Master Position Description At CGI, we deliver mission-critical solutions that shape the future of secure digital services, and as a Scrum Master you will play a pivotal role in driving high-performing Agile teams to achieve meaningful outcomes for our clients. We empower our professionals to take ownership of delivery, champion innovative ways of working, and collaborate closely with stakeholders to unlock measurable value. Joining us means contributing to forward-looking programmes that demand excellence, resilience, and creativity, while being supported by a community committed to your growth and success. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is position predominately based on a secure site. Your future duties and responsibilities In this role, you will lead and champion Agile delivery within a mission-critical environment, enabling your team to deliver high-quality solutions that create tangible impact for our client. You will take ownership of facilitating Scrum ceremonies, maintaining delivery momentum, and ensuring transparency across programme leadership. Working collaboratively with the Product Owner and wider stakeholders, you will remove impediments, manage risks, and foster a culture of continuous improvement and accountability. You will coach and empower the team to embed Agile best practices, encouraging innovation, focus, and shared ownership of outcomes. By maintaining clear reporting and effective communication, you will ensure alignment to Sprint and Programme Increment objectives while driving sustainable, high-performing delivery. Lead & Facilitate daily stand-ups, sprint planning, retrospectives, backlog refinement and other Agile ceremonies Coach & Empower teams in Agile principles and Scrum practices to enhance performance Collaborate & Align with Product Owners and stakeholders to deliver against Sprint goals Report & Communicate progress, risks, and blockers to programme leadership Identify & Resolve risks and issues, ensuring timely mitigation and closure Track & Deliver using Agile project management tools to maintain transparency and quality outcomes Required qualifications to be successful in this role To succeed, you will bring proven experience leading Agile IT development projects within secure or complex environments, combined with strong communication and stakeholder management skills. You will be self-motivated, adaptable, and confident guiding teams through change while maintaining delivery focus and quality standards. You should have at least 3 years' experience leading Agile IT development projects Strong experience with Agile project management tools Proven ability to facilitate Scrum ceremonies and coach Agile teams Excellent leadership, communication, and interpersonal skills Demonstrated ability to manage risks, remove blockers, and drive delivery outcomes Ability to work independently, multi-task, and solve problems innovatively Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Java Developers (all levels) Position Description At CGI, we're shaping the future of digital UK Government solutions, building secure, high-impact platforms that improve services for millions across the UK. As a Java Developer , you'll play a pivotal role in designing and developing scalable, resilient back-end systems using the latest Java and microservices technologies. You'll collaborate with skilled professionals who take ownership of their work, share ideas freely, and are empowered to create solutions that make a lasting difference. This is an opportunity to contribute to a variety of major national UK Government programmes where innovation, teamwork, and continuous learning come together to deliver meaningful results for our clients and UK helping improve UK citizens' lives. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of our work programmes, you will need to hold UK Security Clearance or be eligible to go through this clearance. These roles will be predominately hybrid with some work based in UK CGI or client offices depending on the specific programme. Travel away from base office will be expensed. Your future duties and responsibilities In your role as a Java Developer/Software Engineer , you will design, develop, and maintain secure, high-performing Java applications that underpin key public services. Working collaboratively within a cross-functional team, you'll help shape modern architectures using microservices and cloud-native technologies to deliver scalable, maintainable systems. You'll contribute to all stages of the development lifecycle, from technical design and implementation through to testing and optimisation. You will be encouraged to take ownership of your work, bring forward creative ideas, and leverage the support of a highly experienced team that values collaboration and continuous improvement. Key responsibilities will include: • Design and Develop: Build and enhance Java-based microservices using Spring Boot and related frameworks • Collaborate and Deliver: Work closely with developers, architects, and testers to ensure technical excellence and timely delivery • Optimise and Innovate: Improve performance, scalability, and maintainability of systems through continuous iteration • Contribute and Support: Participate in agile ceremonies, share knowledge, and support a culture of quality and innovation • Secure and Maintain: Ensure all solutions meet strict security and compliance requirements Required qualifications to be successful in this role You should have experience developing large-scale enterprise applications using Java and microservices frameworks, alongside a solid understanding of secure, scalable system design. You'll bring an analytical mindset, collaborative approach and a drive to deliver high-quality code that meets user and business needs. We are looking for candidates who have experience of either back end, front end or, ideally, full stack software and application development and engineering. Required experience: • Proven experience as a Java Developer or Software Engineer working at SFIA levels 2,3,4 or 5 • Strong proficiency in Java, Spring Boot, and RESTful API development • Experience with microservices architecture and containerisation (e.g., Docker, Kubernetes) • Familiarity with Agile/Scrum methodologies and CI/CD pipelines • Understanding of cloud environments (AWS/Azure/GCP) and DevOps principles • Experience of WSO2 would be a positive benefit but is not essential Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 14, 2026
Full time
Java Developers (all levels) Position Description At CGI, we're shaping the future of digital UK Government solutions, building secure, high-impact platforms that improve services for millions across the UK. As a Java Developer , you'll play a pivotal role in designing and developing scalable, resilient back-end systems using the latest Java and microservices technologies. You'll collaborate with skilled professionals who take ownership of their work, share ideas freely, and are empowered to create solutions that make a lasting difference. This is an opportunity to contribute to a variety of major national UK Government programmes where innovation, teamwork, and continuous learning come together to deliver meaningful results for our clients and UK helping improve UK citizens' lives. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of our work programmes, you will need to hold UK Security Clearance or be eligible to go through this clearance. These roles will be predominately hybrid with some work based in UK CGI or client offices depending on the specific programme. Travel away from base office will be expensed. Your future duties and responsibilities In your role as a Java Developer/Software Engineer , you will design, develop, and maintain secure, high-performing Java applications that underpin key public services. Working collaboratively within a cross-functional team, you'll help shape modern architectures using microservices and cloud-native technologies to deliver scalable, maintainable systems. You'll contribute to all stages of the development lifecycle, from technical design and implementation through to testing and optimisation. You will be encouraged to take ownership of your work, bring forward creative ideas, and leverage the support of a highly experienced team that values collaboration and continuous improvement. Key responsibilities will include: • Design and Develop: Build and enhance Java-based microservices using Spring Boot and related frameworks • Collaborate and Deliver: Work closely with developers, architects, and testers to ensure technical excellence and timely delivery • Optimise and Innovate: Improve performance, scalability, and maintainability of systems through continuous iteration • Contribute and Support: Participate in agile ceremonies, share knowledge, and support a culture of quality and innovation • Secure and Maintain: Ensure all solutions meet strict security and compliance requirements Required qualifications to be successful in this role You should have experience developing large-scale enterprise applications using Java and microservices frameworks, alongside a solid understanding of secure, scalable system design. You'll bring an analytical mindset, collaborative approach and a drive to deliver high-quality code that meets user and business needs. We are looking for candidates who have experience of either back end, front end or, ideally, full stack software and application development and engineering. Required experience: • Proven experience as a Java Developer or Software Engineer working at SFIA levels 2,3,4 or 5 • Strong proficiency in Java, Spring Boot, and RESTful API development • Experience with microservices architecture and containerisation (e.g., Docker, Kubernetes) • Familiarity with Agile/Scrum methodologies and CI/CD pipelines • Understanding of cloud environments (AWS/Azure/GCP) and DevOps principles • Experience of WSO2 would be a positive benefit but is not essential Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Enterprise Architect Position Description At CGI, we partner with clients to architect large-scale transformation that delivers measurable business outcomes, from improved resilience and efficiency to accelerated digital growth. As an Enterprise Architect within our central large deals team, you will shape and lead complex, high-value engagements that redefine how organisations operate and compete. You will connect business ambition with practical, executable technology strategies, drawing on global delivery capabilities to design solutions that are innovative, commercially sound and outcome-driven. In a culture built on collaboration, accountability and continuous development, you'll have the autonomy to lead, the support to grow, and the opportunity to make a lasting impact across some of our most strategic client programmes. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position in Leeds Your future duties and responsibilities In this role, you will operate as a senior architectural leader across CGI's most strategic and complex pursuits, shaping end-to-end solutions that align client ambition with executable delivery. You will take ownership of enterprise architecture across large deals, guiding clients from early engagement through bid, transition and transformation, ensuring every solution is commercially sound, scalable and outcome-focused. Working closely with senior stakeholders, you will influence at executive level, translate strategy into value, and lead high-performing teams to deliver cohesive, innovative solutions. You will bring together diverse teams across geographies and disciplines, fostering collaboration and alignment while maintaining high standards of architectural integrity. You will also play a key role in strengthening CGI's capabilities, contributing to service innovation and continuously improving how we deliver value to clients. Lead & shape enterprise architecture across large, complex deals and transformation programmes Engage & influence senior stakeholders, including CxO-level leaders Design & deliver end-to-end managed service and IT transformation solutions Align & integrate multi-tower services across global delivery models Lead & mentor senior architects and cross-functional teams Support & drive bid strategy, solution development and commercial alignment Ensure & validate solution quality, scalability, security and compliance Optimise & improve live services, driving performance, resilience and cost efficiency Contribute & innovate within CGI's architecture and advisory capabilities Required qualifications to be successful in this role To succeed, you will bring extensive experience in enterprise architecture leadership within large-scale IT services or consulting environments, combined with strong commercial awareness and the ability to influence at executive level. You will be highly credible in both business and technology domains, with a proven track record of shaping and delivering complex, high-value solutions that drive measurable outcomes. Proven experience in senior enterprise architecture or technology leadership roles Strong track record leading large-scale bids and pursuits (ideally £50m+ deals) Extensive experience designing managed services and IT outsourcing solutions Ability to engage and influence senior stakeholders, including CxO-level Strong background in complex, multi-supplier and global delivery environments Experience with ITIL-aligned service design within Agile environments Demonstrated success in leading and mentoring senior technical teams Strong commercial awareness, including cost modelling and deal shaping Knowledge of modern architecture patterns (cloud-native, API-led, event-driven, etc.) Experience supporting digital transformation and service optimisation initiatives Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 14, 2026
Full time
Enterprise Architect Position Description At CGI, we partner with clients to architect large-scale transformation that delivers measurable business outcomes, from improved resilience and efficiency to accelerated digital growth. As an Enterprise Architect within our central large deals team, you will shape and lead complex, high-value engagements that redefine how organisations operate and compete. You will connect business ambition with practical, executable technology strategies, drawing on global delivery capabilities to design solutions that are innovative, commercially sound and outcome-driven. In a culture built on collaboration, accountability and continuous development, you'll have the autonomy to lead, the support to grow, and the opportunity to make a lasting impact across some of our most strategic client programmes. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position in Leeds Your future duties and responsibilities In this role, you will operate as a senior architectural leader across CGI's most strategic and complex pursuits, shaping end-to-end solutions that align client ambition with executable delivery. You will take ownership of enterprise architecture across large deals, guiding clients from early engagement through bid, transition and transformation, ensuring every solution is commercially sound, scalable and outcome-focused. Working closely with senior stakeholders, you will influence at executive level, translate strategy into value, and lead high-performing teams to deliver cohesive, innovative solutions. You will bring together diverse teams across geographies and disciplines, fostering collaboration and alignment while maintaining high standards of architectural integrity. You will also play a key role in strengthening CGI's capabilities, contributing to service innovation and continuously improving how we deliver value to clients. Lead & shape enterprise architecture across large, complex deals and transformation programmes Engage & influence senior stakeholders, including CxO-level leaders Design & deliver end-to-end managed service and IT transformation solutions Align & integrate multi-tower services across global delivery models Lead & mentor senior architects and cross-functional teams Support & drive bid strategy, solution development and commercial alignment Ensure & validate solution quality, scalability, security and compliance Optimise & improve live services, driving performance, resilience and cost efficiency Contribute & innovate within CGI's architecture and advisory capabilities Required qualifications to be successful in this role To succeed, you will bring extensive experience in enterprise architecture leadership within large-scale IT services or consulting environments, combined with strong commercial awareness and the ability to influence at executive level. You will be highly credible in both business and technology domains, with a proven track record of shaping and delivering complex, high-value solutions that drive measurable outcomes. Proven experience in senior enterprise architecture or technology leadership roles Strong track record leading large-scale bids and pursuits (ideally £50m+ deals) Extensive experience designing managed services and IT outsourcing solutions Ability to engage and influence senior stakeholders, including CxO-level Strong background in complex, multi-supplier and global delivery environments Experience with ITIL-aligned service design within Agile environments Demonstrated success in leading and mentoring senior technical teams Strong commercial awareness, including cost modelling and deal shaping Knowledge of modern architecture patterns (cloud-native, API-led, event-driven, etc.) Experience supporting digital transformation and service optimisation initiatives Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Network Planning SME Position Description At CGI, you will play a pivotal role in helping energy and utilities organisations plan, modernise, and future-proof their networks. As a trusted advisor, you will shape strategic decisions that improve network performance, resilience, and sustainability, combining deep industry expertise with innovative digital thinking. Working alongside leading experts, you will influence transformational programmes, translate complex challenges into clear, actionable insight, and help clients realise measurable outcomes while contributing to solutions that power communities and support the energy transition. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position. Your future duties and responsibilities In this role, you will work closely with electricity distribution and transmission organisations to improve how networks are planned, operated, and managed. You will provide expert consultancy across power system planning, network connections, asset management, and digital enablement, helping clients adopt modern IT solutions that drive efficiency, resilience, and regulatory compliance. You will contribute to shaping future-state visions, translating complex data into insight, and supporting transformational change across the energy value chain. You will collaborate with multidisciplinary teams to design and deliver technology-enabled solutions, acting as a credible advisor to senior stakeholders while supporting delivery teams with clarity, structure, and insight. Throughout, you will take ownership of your work, contribute creative thinking, and be supported by a collaborative consulting environment that values learning and innovation. Key responsibilities include: Advise & Consult on IT-enabled solutions for electricity distribution and transmission networks Lead & Support power system planning, network connections, and metering strategy engagements Develop & Optimise asset management approaches, including lifecycle and performance optimisation Collaborate & Deliver smart grid, SCADA, and energy management system solutions Analyse & Define feasibility studies, technical specifications, and solution roadmaps Ensure & Assure compliance with industry standards and regulatory requirements Required qualifications to be successful in this role ou will bring strong experience across power systems and network planning within the energy and utilities sector, combined with an understanding of how digital and IT solutions enable transformation. You will be comfortable working with ambiguity, engaging senior stakeholders, and translating technical complexity into clear, actionable recommendations. You should have: A degree in Electrical Engineering, Power Systems, or a related discipline Proven experience within electricity distribution or transmission environments Experience supporting digital transformation initiatives in the energy sector Knowledge of asset management systems and practices Awareness of cybersecurity considerations for critical national infrastructure Familiarity with cloud platforms, IoT, and data analytics in a utilities context Strong communication skills, with experience delivering workshops, training, and client documentation Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 14, 2026
Full time
Network Planning SME Position Description At CGI, you will play a pivotal role in helping energy and utilities organisations plan, modernise, and future-proof their networks. As a trusted advisor, you will shape strategic decisions that improve network performance, resilience, and sustainability, combining deep industry expertise with innovative digital thinking. Working alongside leading experts, you will influence transformational programmes, translate complex challenges into clear, actionable insight, and help clients realise measurable outcomes while contributing to solutions that power communities and support the energy transition. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position. Your future duties and responsibilities In this role, you will work closely with electricity distribution and transmission organisations to improve how networks are planned, operated, and managed. You will provide expert consultancy across power system planning, network connections, asset management, and digital enablement, helping clients adopt modern IT solutions that drive efficiency, resilience, and regulatory compliance. You will contribute to shaping future-state visions, translating complex data into insight, and supporting transformational change across the energy value chain. You will collaborate with multidisciplinary teams to design and deliver technology-enabled solutions, acting as a credible advisor to senior stakeholders while supporting delivery teams with clarity, structure, and insight. Throughout, you will take ownership of your work, contribute creative thinking, and be supported by a collaborative consulting environment that values learning and innovation. Key responsibilities include: Advise & Consult on IT-enabled solutions for electricity distribution and transmission networks Lead & Support power system planning, network connections, and metering strategy engagements Develop & Optimise asset management approaches, including lifecycle and performance optimisation Collaborate & Deliver smart grid, SCADA, and energy management system solutions Analyse & Define feasibility studies, technical specifications, and solution roadmaps Ensure & Assure compliance with industry standards and regulatory requirements Required qualifications to be successful in this role ou will bring strong experience across power systems and network planning within the energy and utilities sector, combined with an understanding of how digital and IT solutions enable transformation. You will be comfortable working with ambiguity, engaging senior stakeholders, and translating technical complexity into clear, actionable recommendations. You should have: A degree in Electrical Engineering, Power Systems, or a related discipline Proven experience within electricity distribution or transmission environments Experience supporting digital transformation initiatives in the energy sector Knowledge of asset management systems and practices Awareness of cybersecurity considerations for critical national infrastructure Familiarity with cloud platforms, IoT, and data analytics in a utilities context Strong communication skills, with experience delivering workshops, training, and client documentation Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Job Description: This role will be part of the Global Pet Nutrition SRM team, which builds leads the company's end to end SRM transformation, embedding top quartile practices, processes, tools, and capabilities across markets and global brand teams. The role designs and deploys signature global RGM assets and serves as the organization's subject matter expert across all SRM levers-strategic pricing, pack price architecture, mix, promotions, and trade terms. The mandate is to deliver sustainable quality growth, elevate commercial decision making, strengthen margin delivery, and build a top-quartile enterprise wide SRM capability. What are the key responsibilities for the role? Drive & embed top quartile SRM capabilities in MARS PN local operating entities (markets) to deliver quality growth . Establish global SRM standards, frameworks, and guardrails that drive consistency and value creation As part of the Global SRM Team, support local OE SRM teams and cross-functional partners to drive value through core SRM levers, serving as the primary point of contact for market teams. Be a strategic Business Partner to the markets, supporting them with the development of their 3-year pipeline to enable quality growth . Develop and monitor the deployment of digital products (inclusive of TPM), SRM operating model & upskilling program within operating entities. Develop SRM playbooks for eCommerce and embed SRM best practice guidelines and golden rules for success in this critical, fast-growing channel. Act as SRM subject matter expert to provide recommendations with Global eCommerce Account teams - e.g. Amazon Steer SRM internally as a long-term growth discipline and a connected enterprise-wide platform. Shape future priority initiatives to cultivate a culture of growth by identifying opportunities to further enhance Mars PN capabilities . What do we require for the role? E xperience in SRM- proven functional and technical understanding. Experience partnering across the organi s ation to analyze a range of internal & external data sources, drawing out key insights, and forming recommendations . Proven commercial and financial skills with excellent organization agility, understanding the impacts of decisions on the P&L, with the ability to identify opportunities for continuous improvement. Ability to influence a broad range cross-functional stakeholders without formal authority What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose-driven company, where we are striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus.
Apr 14, 2026
Full time
Job Description: This role will be part of the Global Pet Nutrition SRM team, which builds leads the company's end to end SRM transformation, embedding top quartile practices, processes, tools, and capabilities across markets and global brand teams. The role designs and deploys signature global RGM assets and serves as the organization's subject matter expert across all SRM levers-strategic pricing, pack price architecture, mix, promotions, and trade terms. The mandate is to deliver sustainable quality growth, elevate commercial decision making, strengthen margin delivery, and build a top-quartile enterprise wide SRM capability. What are the key responsibilities for the role? Drive & embed top quartile SRM capabilities in MARS PN local operating entities (markets) to deliver quality growth . Establish global SRM standards, frameworks, and guardrails that drive consistency and value creation As part of the Global SRM Team, support local OE SRM teams and cross-functional partners to drive value through core SRM levers, serving as the primary point of contact for market teams. Be a strategic Business Partner to the markets, supporting them with the development of their 3-year pipeline to enable quality growth . Develop and monitor the deployment of digital products (inclusive of TPM), SRM operating model & upskilling program within operating entities. Develop SRM playbooks for eCommerce and embed SRM best practice guidelines and golden rules for success in this critical, fast-growing channel. Act as SRM subject matter expert to provide recommendations with Global eCommerce Account teams - e.g. Amazon Steer SRM internally as a long-term growth discipline and a connected enterprise-wide platform. Shape future priority initiatives to cultivate a culture of growth by identifying opportunities to further enhance Mars PN capabilities . What do we require for the role? E xperience in SRM- proven functional and technical understanding. Experience partnering across the organi s ation to analyze a range of internal & external data sources, drawing out key insights, and forming recommendations . Proven commercial and financial skills with excellent organization agility, understanding the impacts of decisions on the P&L, with the ability to identify opportunities for continuous improvement. Ability to influence a broad range cross-functional stakeholders without formal authority What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose-driven company, where we are striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus.
Cloud Technical Architect Position Description At CGI, we deliver high-impact cloud solutions that enable organisations to transform, scale, and succeed in an evolving digital landscape. As a Cloud Project Technical Architect, you will play a key role in shaping and implementing secure, high-performing environments that drive measurable outcomes for our clients. Working within a culture that values ownership, innovation, and collaboration, you will contribute to complex projects, ensuring seamless delivery across cloud platforms while continuously improving service quality and operational excellence. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities n this role, you will design, configure, and implement cloud-based solutions that meet client requirements, ensuring delivery is on time, within scope, and aligned to high-quality standards. You will take ownership of technical delivery across Azure environments, working from detailed designs to build, patch, and configure systems while ensuring adherence to security and change control processes. You will also play a key role in enabling continuity by producing clear documentation and supporting effective handovers to operational teams. You will collaborate with internal teams and stakeholders, contributing ideas to improve delivery efficiency and technical standards while being supported in developing your expertise. Flexibility is key, as you may work across CGI offices, client sites, and remotely, including occasional out-of-hours activities to support critical changes. Deliver & Configure: Implement cloud environments using Azure services and Infrastructure as Code Install & Optimise: Perform OS installations, patching, and firmware updates aligned to best practices Govern & Assure: Adhere to change control, security, and ISO standards Document & Transition: Produce high-quality documentation and support BAU handovers Collaborate & Support: Work with onshore and offshore teams to ensure seamless service delivery Required qualifications to be successful in this role To succeed, you will bring strong technical expertise in cloud architecture and Windows Server environments, combined with the ability to follow structured implementation plans and deliver high-quality outcomes. You will be a proactive communicator who can work independently while contributing effectively within a collaborative team. Strong experience with Microsoft Azure (IaaS, PaaS, SaaS) Proficiency in Azure DevOps and Terraform (Infrastructure as Code) In-depth knowledge of Windows Server architecture LI-LH Proven ability to install, patch, and configure enterprise systems Experience working within ISO9001 and ISO27001 standards Ability to follow detailed technical designs and implementation plans Strong written and verbal communication skills Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 14, 2026
Full time
Cloud Technical Architect Position Description At CGI, we deliver high-impact cloud solutions that enable organisations to transform, scale, and succeed in an evolving digital landscape. As a Cloud Project Technical Architect, you will play a key role in shaping and implementing secure, high-performing environments that drive measurable outcomes for our clients. Working within a culture that values ownership, innovation, and collaboration, you will contribute to complex projects, ensuring seamless delivery across cloud platforms while continuously improving service quality and operational excellence. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities n this role, you will design, configure, and implement cloud-based solutions that meet client requirements, ensuring delivery is on time, within scope, and aligned to high-quality standards. You will take ownership of technical delivery across Azure environments, working from detailed designs to build, patch, and configure systems while ensuring adherence to security and change control processes. You will also play a key role in enabling continuity by producing clear documentation and supporting effective handovers to operational teams. You will collaborate with internal teams and stakeholders, contributing ideas to improve delivery efficiency and technical standards while being supported in developing your expertise. Flexibility is key, as you may work across CGI offices, client sites, and remotely, including occasional out-of-hours activities to support critical changes. Deliver & Configure: Implement cloud environments using Azure services and Infrastructure as Code Install & Optimise: Perform OS installations, patching, and firmware updates aligned to best practices Govern & Assure: Adhere to change control, security, and ISO standards Document & Transition: Produce high-quality documentation and support BAU handovers Collaborate & Support: Work with onshore and offshore teams to ensure seamless service delivery Required qualifications to be successful in this role To succeed, you will bring strong technical expertise in cloud architecture and Windows Server environments, combined with the ability to follow structured implementation plans and deliver high-quality outcomes. You will be a proactive communicator who can work independently while contributing effectively within a collaborative team. Strong experience with Microsoft Azure (IaaS, PaaS, SaaS) Proficiency in Azure DevOps and Terraform (Infrastructure as Code) In-depth knowledge of Windows Server architecture LI-LH Proven ability to install, patch, and configure enterprise systems Experience working within ISO9001 and ISO27001 standards Ability to follow detailed technical designs and implementation plans Strong written and verbal communication skills Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Technical Infrastructure Architect (DV Security Clearance) Position Description At CGI, we empower our architects to shape the future of secure digital transformation. As a Technical Architect, you'll design and deliver a next-generation on-premise identity solution that underpins the resilience and security of our clients' most critical systems. You'll help define and implement a scalable, future-ready access management platform that ensures seamless connectivity and trust across complex environments. This is your opportunity to take ownership of a greenfield solution that drives real-world impact, harnessing creativity and technical excellence to help CGI's clients stay ahead in an evolving digital landscape. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities You will play a pivotal role in shaping architecture standards, mentoring engineers, and ensuring delivery quality through collaboration and governance. You'll also have the opportunity to innovate, influence design decisions, and help define best practice for CGI's wider identity landscape. Key responsibilities: Lead & Innovate: Drive the design and architecture of a new on-premise identity solution using Windows Server 2022, Active Directory, and ADFS. Develop & Deliver: Define technical standards, principles, and direction for a secure IAM environment. Mentor & Support: Guide engineering teams through build and deployment phases, ensuring alignment with design intent. Integrate & Secure: Design and configure federation services, SSO, and RBAC models aligned to business needs. Collaborate & Govern: Partner with security, networking, and application teams to ensure smooth integration and operational readiness. Document & Communicate: Produce comprehensive architecture documentation and provide ongoing governance for solution stability and compliance. Required qualifications to be successful in this role You should have strong experience architecting and delivering Microsoft-based identity solutions in secure or regulated environments, with proven expertise in Active Directory, ADFS, and federation technologies. You'll bring both strategic thinking and hands-on technical depth, with excellent communication skills and a collaborative approach to problem-solving. Essential skills and experience: Extensive experience as a Solution or Technical Architect specialising in Microsoft identity solutions. Proven track record delivering greenfield IAM environments. Deep expertise in Windows Server 2022, AD, and ADFS configuration. Strong knowledge of SAML, OAuth 2.0, and OpenID Connect federation models. Experience designing and implementing SSO and RBAC frameworks. Solid understanding of networking fundamentals (DNS, routing, firewalls, load balancing). Proven leadership and mentoring experience with engineering teams. Strong documentation, communication, and stakeholder engagement skills. Desirable: Microsoft Certified: Identity and Access Administrator Associate or Solutions Architect Expert. Experience with hybrid identity integration and PowerShell automation. Prior experience in Defence or secure government environments. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 14, 2026
Full time
Technical Infrastructure Architect (DV Security Clearance) Position Description At CGI, we empower our architects to shape the future of secure digital transformation. As a Technical Architect, you'll design and deliver a next-generation on-premise identity solution that underpins the resilience and security of our clients' most critical systems. You'll help define and implement a scalable, future-ready access management platform that ensures seamless connectivity and trust across complex environments. This is your opportunity to take ownership of a greenfield solution that drives real-world impact, harnessing creativity and technical excellence to help CGI's clients stay ahead in an evolving digital landscape. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities You will play a pivotal role in shaping architecture standards, mentoring engineers, and ensuring delivery quality through collaboration and governance. You'll also have the opportunity to innovate, influence design decisions, and help define best practice for CGI's wider identity landscape. Key responsibilities: Lead & Innovate: Drive the design and architecture of a new on-premise identity solution using Windows Server 2022, Active Directory, and ADFS. Develop & Deliver: Define technical standards, principles, and direction for a secure IAM environment. Mentor & Support: Guide engineering teams through build and deployment phases, ensuring alignment with design intent. Integrate & Secure: Design and configure federation services, SSO, and RBAC models aligned to business needs. Collaborate & Govern: Partner with security, networking, and application teams to ensure smooth integration and operational readiness. Document & Communicate: Produce comprehensive architecture documentation and provide ongoing governance for solution stability and compliance. Required qualifications to be successful in this role You should have strong experience architecting and delivering Microsoft-based identity solutions in secure or regulated environments, with proven expertise in Active Directory, ADFS, and federation technologies. You'll bring both strategic thinking and hands-on technical depth, with excellent communication skills and a collaborative approach to problem-solving. Essential skills and experience: Extensive experience as a Solution or Technical Architect specialising in Microsoft identity solutions. Proven track record delivering greenfield IAM environments. Deep expertise in Windows Server 2022, AD, and ADFS configuration. Strong knowledge of SAML, OAuth 2.0, and OpenID Connect federation models. Experience designing and implementing SSO and RBAC frameworks. Solid understanding of networking fundamentals (DNS, routing, firewalls, load balancing). Proven leadership and mentoring experience with engineering teams. Strong documentation, communication, and stakeholder engagement skills. Desirable: Microsoft Certified: Identity and Access Administrator Associate or Solutions Architect Expert. Experience with hybrid identity integration and PowerShell automation. Prior experience in Defence or secure government environments. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Location Glasgow, Newcastle-upon-Tyne About the job Job summary The Infected Blood Compensation Authority (IBCA) is a new arm's-length body set up, at unprecedented pace, to administer compensation to people whose lives have been impacted by the infected blood scandal. IBCA will ensure payment is made in recognition of the wrongs experienced by those who have been infected by HIV, Hepatitis B or C, as well as those who love and care for them. They have been frustrated and distressed by the delays in achieving proper recognition, and we must help put this right. We are committed to putting the infected and affected blood community at the centre of every decision we make and every step we take to build our organisation to deliver compensation payments. IBCA employees will be public servants. If successful in this role you will be appointed directly into IBCA, on IBCA terms and conditions as a public servant. Successful applicants will join the Civil Service Pension Scheme. Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA's work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer. Job description We are looking for a Lead Agile Delivery Manager to drive delivery of IBCA's service, helping teams with agile and lean ways of working and fostering a culture of continuous improvement. To be successful, you will collaborate effectively and have a passion for agile delivery. You will have the behaviours to inspire multiple Digital & Data cross-functional teams working in a fast paced complex environment. Recruitment, line management and development of agile delivery managers will also be part of this role. As Lead Agile Delivery Manager you will: Be an experienced agile practitioner with in-depth knowledge and experience of agile and lean tools and techniques, with an ability to lead, role model and coach delivery specialists. Deliver strong agile leadership of a complex scaled delivery with multiple stakeholders. Be accountable for orchestrating delivery, optimising workflows and implementing new processes and techniques needed to deliver successful outcomes at pace and at scale. Lead delivery in a complex and emergent environment, involving multiple teams and senior stakeholders, building momentum and managing multiple competing demands. Be able to build consensus and mediate between different teams to achieve successful outcomes. Communicate with clarity, to build influence and trust at all levels of the organisation, manage stakeholder expectations and facilitate discussions about high risk and complexity. Optimise delivery flow of teams, implement team structure changes and orchestrate efforts across teams to maintain and improve delivery momentum. You can manage the most complicated risks, issues and dependencies and act as an escalation point to unblock issues. Lead teams in the hands-on delivery of our end-to-end service. Person specification Essential Criteria Track record of delivering large scale digital services at pace in complex agile environments involving multiple delivery teams and stakeholders. Exemplary leadership skills with the ability to build and motivate high performing teams and influence diverse stakeholder groups, including experience of coaching and mentoring. Have a proactive approach to developing capability in the organisation. Create a culture of innovative, healthy, psychologically safe, sustainable teams. Strong communication and influencing skills, with experience of making impactful organisational change. Experience of procuring and managing external suppliers, driving performance and delivering valuable outcomes. Fortnightly travel to Newcastle office will be required for candidates based in Glasgow. Additional information: A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance. Licences Please note it is mandatory that fortnightly travel to Newcastle office will be required for candidates based in Glasgow. Please select no to mandatory licences if you are unable to meet the requirements of the role. Candidate who select Newcastle Please select yes when ask if you have the required licences.
Apr 14, 2026
Full time
Location Glasgow, Newcastle-upon-Tyne About the job Job summary The Infected Blood Compensation Authority (IBCA) is a new arm's-length body set up, at unprecedented pace, to administer compensation to people whose lives have been impacted by the infected blood scandal. IBCA will ensure payment is made in recognition of the wrongs experienced by those who have been infected by HIV, Hepatitis B or C, as well as those who love and care for them. They have been frustrated and distressed by the delays in achieving proper recognition, and we must help put this right. We are committed to putting the infected and affected blood community at the centre of every decision we make and every step we take to build our organisation to deliver compensation payments. IBCA employees will be public servants. If successful in this role you will be appointed directly into IBCA, on IBCA terms and conditions as a public servant. Successful applicants will join the Civil Service Pension Scheme. Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA's work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer. Job description We are looking for a Lead Agile Delivery Manager to drive delivery of IBCA's service, helping teams with agile and lean ways of working and fostering a culture of continuous improvement. To be successful, you will collaborate effectively and have a passion for agile delivery. You will have the behaviours to inspire multiple Digital & Data cross-functional teams working in a fast paced complex environment. Recruitment, line management and development of agile delivery managers will also be part of this role. As Lead Agile Delivery Manager you will: Be an experienced agile practitioner with in-depth knowledge and experience of agile and lean tools and techniques, with an ability to lead, role model and coach delivery specialists. Deliver strong agile leadership of a complex scaled delivery with multiple stakeholders. Be accountable for orchestrating delivery, optimising workflows and implementing new processes and techniques needed to deliver successful outcomes at pace and at scale. Lead delivery in a complex and emergent environment, involving multiple teams and senior stakeholders, building momentum and managing multiple competing demands. Be able to build consensus and mediate between different teams to achieve successful outcomes. Communicate with clarity, to build influence and trust at all levels of the organisation, manage stakeholder expectations and facilitate discussions about high risk and complexity. Optimise delivery flow of teams, implement team structure changes and orchestrate efforts across teams to maintain and improve delivery momentum. You can manage the most complicated risks, issues and dependencies and act as an escalation point to unblock issues. Lead teams in the hands-on delivery of our end-to-end service. Person specification Essential Criteria Track record of delivering large scale digital services at pace in complex agile environments involving multiple delivery teams and stakeholders. Exemplary leadership skills with the ability to build and motivate high performing teams and influence diverse stakeholder groups, including experience of coaching and mentoring. Have a proactive approach to developing capability in the organisation. Create a culture of innovative, healthy, psychologically safe, sustainable teams. Strong communication and influencing skills, with experience of making impactful organisational change. Experience of procuring and managing external suppliers, driving performance and delivering valuable outcomes. Fortnightly travel to Newcastle office will be required for candidates based in Glasgow. Additional information: A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance. Licences Please note it is mandatory that fortnightly travel to Newcastle office will be required for candidates based in Glasgow. Please select no to mandatory licences if you are unable to meet the requirements of the role. Candidate who select Newcastle Please select yes when ask if you have the required licences.
Government Digital & Data
Newcastle Upon Tyne, Tyne And Wear
Location Newcastle-upon-Tyne About the job Job summary The Infected Blood Compensation Authority (IBCA) is a new arm's-length body set up, at unprecedented pace, to administer compensation to people whose lives have been impacted by the infected blood scandal. IBCA will ensure payment is made in recognition of the wrongs experienced by those who have been infected by HIV, Hepatitis B or C, as well as those who love and care for them. They have been frustrated and distressed by the delays in achieving proper recognition, and we must help put this right. We are committed to putting the infected and affected blood community at the centre of every decision we make and every step we take to build our organisation to deliver compensation payments. IBCA employees will be public servants. If successful in this role you will be appointed directly into IBCA, on IBCA terms and conditions as a public servant. Successful applicants will join the Civil Service Pension Scheme. Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA's work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer. Job description As a Senior Agile Delivery Manager you will: Work with your teams to champion agile and lean ways of working and foster a culture of continuous improvement. Help your team collaborate effectively in a fast paced, transparent, multi-disciplined environment that is working at scale. Be core at breaking down barriers for your team, and both planning at a higher level and getting into the details to make things happen. Be an active member of the delivery community of practice sharing and learning with others Manage delivery in a complex and emergent environment, involving multiple teams and senior stakeholders, building momentum and managing multiple competing demands. Lead and motivate multi-disciplinary teams, helping them organise and plan their work, in order to deliver services that meet users' needs. Provide useful and accurate delivery metrics to facilitate continual improvement. Facilitate an inclusive team environment, where innovation and challenge are welcomed. Deliver to agreed goals and milestones by actively tackling risks / blockers, and escalating -where necessary. Develop, guide and coach the team, to continually improve effectiveness, efficiency and cohesion. Engage stakeholders - building strong relationships with people across teams in IBCA. Person specification The right person for this demanding role will have: Experience of digital delivery in an agile environment, with multidisciplinary teams, building momentum and managing multiple competing demands. Promoting a culture of psychological safety in teams, managing team dynamic; Have a proactive approach to learning and development of yourself and others; Experience of planning delivery of outcomes, coping with uncertainty and managing risks and dependencies across a number other teams Experience in the use of agile principles and approaches in a large, complex and fast paced environment Additional information: A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.
Apr 14, 2026
Full time
Location Newcastle-upon-Tyne About the job Job summary The Infected Blood Compensation Authority (IBCA) is a new arm's-length body set up, at unprecedented pace, to administer compensation to people whose lives have been impacted by the infected blood scandal. IBCA will ensure payment is made in recognition of the wrongs experienced by those who have been infected by HIV, Hepatitis B or C, as well as those who love and care for them. They have been frustrated and distressed by the delays in achieving proper recognition, and we must help put this right. We are committed to putting the infected and affected blood community at the centre of every decision we make and every step we take to build our organisation to deliver compensation payments. IBCA employees will be public servants. If successful in this role you will be appointed directly into IBCA, on IBCA terms and conditions as a public servant. Successful applicants will join the Civil Service Pension Scheme. Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA's work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer. Job description As a Senior Agile Delivery Manager you will: Work with your teams to champion agile and lean ways of working and foster a culture of continuous improvement. Help your team collaborate effectively in a fast paced, transparent, multi-disciplined environment that is working at scale. Be core at breaking down barriers for your team, and both planning at a higher level and getting into the details to make things happen. Be an active member of the delivery community of practice sharing and learning with others Manage delivery in a complex and emergent environment, involving multiple teams and senior stakeholders, building momentum and managing multiple competing demands. Lead and motivate multi-disciplinary teams, helping them organise and plan their work, in order to deliver services that meet users' needs. Provide useful and accurate delivery metrics to facilitate continual improvement. Facilitate an inclusive team environment, where innovation and challenge are welcomed. Deliver to agreed goals and milestones by actively tackling risks / blockers, and escalating -where necessary. Develop, guide and coach the team, to continually improve effectiveness, efficiency and cohesion. Engage stakeholders - building strong relationships with people across teams in IBCA. Person specification The right person for this demanding role will have: Experience of digital delivery in an agile environment, with multidisciplinary teams, building momentum and managing multiple competing demands. Promoting a culture of psychological safety in teams, managing team dynamic; Have a proactive approach to learning and development of yourself and others; Experience of planning delivery of outcomes, coping with uncertainty and managing risks and dependencies across a number other teams Experience in the use of agile principles and approaches in a large, complex and fast paced environment Additional information: A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need. Job description Join us for a newly created role where you'll be supported to drive your career forward across diverse workstreams. Working directly to enhance and shape the future of workforce and capability, you'll be supporting the development and implementation of new people and workforce policies, to help build a sustainable workforce across the crucial Digital, Data and Cyber professions. This broad HR generalist role offers exposure to the full range of people policy and workforce activity, including resourcing, workforce planning, reward and capability development. It's a chance to work alongside experienced HR professionals who'll support your learning and build skills across their core disciplines. You'll work closely with HR leaders, workforce teams and key stakeholders across government, contributing evidence based advice to support people and capability strategies, ensuring policies and practices are consistent, effective and aligned with organisational priorities. Person specification Workforce Planning and Capability Support the development, review and maintenance of people and workforce policies that contribute to organisational capability and performance. Contribute to workforce strategy activity, including identifying skills needs, workforce risks and future capability requirements. Assist with cross government workforce planning activity, ensuring people policies support delivery objectives and organisational resilience. Resourcing and Talent Support the development and application of resourcing policies and guidance covering recruitment, retention and internal mobility. Use workforce data and labour market information to inform improvements to resourcing approaches, processes and delivery models. Contribute to initiatives that promote diversity, inclusion and accessibility across recruitment and career pathways. Reward and Pay Support the development, implementation and maintenance of reward, pay and allowances policies in line with wider HR frameworks and governance requirements. Assist with pay benchmarking and reward analysis, translating findings into clear evidence to inform policy decisions and business cases. Provide advice and support to stakeholders on the application of pay and reward policies. Stakeholder Engagement Build effective working relationships with HR colleagues, workforce teams and policy stakeholders across government. Engage with central teams and delivery partners to support consistent application of people policies and workforce initiatives. Represent the team in working groups, forums and meetings as required, providing clear updates and contributions. Advice and Support Draft briefings, submissions, guidance and papers for senior leaders, ensuring content is clear, accurate and evidence based. Provide day to day advice and support to stakeholders on people and workforce policy matters. Support senior colleagues by coordinating information, analysis and responses across workstreams. Essential Criteria Experience in HR policy principles and how people policies support organisational performance. Knowledge and understanding of analysing complex workforce data to translate insights into clear policy recommendations. Proven ability to communicate complex ideas clearly and influence diverse internal and external stakeholders. Excellent written and verbal communication skills. Qualification: CIPD Level 5 or willing to obtain it within 24 months. Desirable Criteria Experience working in a large or complex organisations Awareness of the labour market landscape and workforce planning approaches.
Apr 14, 2026
Seasonal
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need. Job description Join us for a newly created role where you'll be supported to drive your career forward across diverse workstreams. Working directly to enhance and shape the future of workforce and capability, you'll be supporting the development and implementation of new people and workforce policies, to help build a sustainable workforce across the crucial Digital, Data and Cyber professions. This broad HR generalist role offers exposure to the full range of people policy and workforce activity, including resourcing, workforce planning, reward and capability development. It's a chance to work alongside experienced HR professionals who'll support your learning and build skills across their core disciplines. You'll work closely with HR leaders, workforce teams and key stakeholders across government, contributing evidence based advice to support people and capability strategies, ensuring policies and practices are consistent, effective and aligned with organisational priorities. Person specification Workforce Planning and Capability Support the development, review and maintenance of people and workforce policies that contribute to organisational capability and performance. Contribute to workforce strategy activity, including identifying skills needs, workforce risks and future capability requirements. Assist with cross government workforce planning activity, ensuring people policies support delivery objectives and organisational resilience. Resourcing and Talent Support the development and application of resourcing policies and guidance covering recruitment, retention and internal mobility. Use workforce data and labour market information to inform improvements to resourcing approaches, processes and delivery models. Contribute to initiatives that promote diversity, inclusion and accessibility across recruitment and career pathways. Reward and Pay Support the development, implementation and maintenance of reward, pay and allowances policies in line with wider HR frameworks and governance requirements. Assist with pay benchmarking and reward analysis, translating findings into clear evidence to inform policy decisions and business cases. Provide advice and support to stakeholders on the application of pay and reward policies. Stakeholder Engagement Build effective working relationships with HR colleagues, workforce teams and policy stakeholders across government. Engage with central teams and delivery partners to support consistent application of people policies and workforce initiatives. Represent the team in working groups, forums and meetings as required, providing clear updates and contributions. Advice and Support Draft briefings, submissions, guidance and papers for senior leaders, ensuring content is clear, accurate and evidence based. Provide day to day advice and support to stakeholders on people and workforce policy matters. Support senior colleagues by coordinating information, analysis and responses across workstreams. Essential Criteria Experience in HR policy principles and how people policies support organisational performance. Knowledge and understanding of analysing complex workforce data to translate insights into clear policy recommendations. Proven ability to communicate complex ideas clearly and influence diverse internal and external stakeholders. Excellent written and verbal communication skills. Qualification: CIPD Level 5 or willing to obtain it within 24 months. Desirable Criteria Experience working in a large or complex organisations Awareness of the labour market landscape and workforce planning approaches.
Location Taunton About the job Job summary We're looking for an experienced and forward thinking Senior Delivery Manager to help shape and mature our agile delivery capability at the UK Hydrographic Office. In this role, you'll lead one or more multidisciplinary teams, ensuring effective delivery, removing barriers, and embedding agile governance that empowers teams to succeed. You will be passionate about improving organisational delivery capability and guiding teams to achieve their best and you will be a confident leader, coach and collaborator. You'll also play a key part in helping UKHO drive delivery excellence, embed effective governance and and strengthen its organisational agility. At UKHO, flexible working is our default we trust our people to deliver outcomes. You'll benefit from excellent learning opportunities, a collaborative and inclusive culture, and a strong community of delivery professionals. Our work is guided by our core values: Together, Responsibility, Excellence, and Discovery. As a Senior Delivery Manager at the UKHO, you will play a key role in strengthening our delivery capability and enabling our teams to deliver high quality digital products and services. You'll champion effective governance, empower teams to work collaboratively, and drive continuous improvement across the organisation. Hybrid Working This job role can be worked on a hybrid basis, which is an informal, non-contractual and voluntary arrangement, working between the office in Taunton and remotely within the UK. Attendance in the office is required in accordance with business need. Part-time hours will be considered for this role (minimum 30 hours per week). Hybrid working This job role can be worked on a hybrid basis, which is an informal, non-contractual and voluntary arrangement, working between the office in Taunton and remotely within the UK. Attendance in the office is required in accordance with business need. Additional Information: Part-time hours will be considered (minimum of 30 per week) Job description Lead and support multiple delivery teams to deliver high value outcomes, ensuring alignment with business goals and organisational priorities. Establish and embed effective delivery governance that balances agile flexibility with accountability. Coach and mentor delivery teams and leaders to build maturity in enabling self organisation and sustainable delivery. Remove barriers to progress, manage risks and dependencies, and create the conditions for teams to thrive and maintain delivery momentum. Drive continuous improvement by analysing delivery performance, identifying areas for optimisation, and implementing improvements to ways of working. Contribute to the growth of UKHO's wider delivery community, sharing best practice and helping to evolve our organisational delivery capability. Conduct internal Digital Governance Framework (DGF)/ GDS assessments and coach teams through the assessment process. At present no line management responsibilities but may change in the future. Person specification Essential Skills and Experience: Strong leadership and coaching skills, with the ability to inspire, guide and develop teams to deliver high quality digital products and services. Deep understanding of agile delivery principles, practices, and governance with the ability to adapt frameworks pragmatically to suit organisational context and maturity. Proven experience leading complex digital deliveries across multi-disciplinary teams, ensuring effective collaboration and accountability. Skilled in improving delivery performance and organisational agility through continuous data driven insights, and the removal of systemic barriers. Excellent communication and stakeholder management skills, able to align diverse perspectives and maintain focus on shared outcomes. Experience in developing and embedding delivery governance at scale within an agile organisation. Active participation in agile or delivery management communities, sharing knowledge and best practice. Sound knowledge of modern digital delivery practices, including continuous integration, continuous deployment, and iterative delivery of value.
Apr 14, 2026
Full time
Location Taunton About the job Job summary We're looking for an experienced and forward thinking Senior Delivery Manager to help shape and mature our agile delivery capability at the UK Hydrographic Office. In this role, you'll lead one or more multidisciplinary teams, ensuring effective delivery, removing barriers, and embedding agile governance that empowers teams to succeed. You will be passionate about improving organisational delivery capability and guiding teams to achieve their best and you will be a confident leader, coach and collaborator. You'll also play a key part in helping UKHO drive delivery excellence, embed effective governance and and strengthen its organisational agility. At UKHO, flexible working is our default we trust our people to deliver outcomes. You'll benefit from excellent learning opportunities, a collaborative and inclusive culture, and a strong community of delivery professionals. Our work is guided by our core values: Together, Responsibility, Excellence, and Discovery. As a Senior Delivery Manager at the UKHO, you will play a key role in strengthening our delivery capability and enabling our teams to deliver high quality digital products and services. You'll champion effective governance, empower teams to work collaboratively, and drive continuous improvement across the organisation. Hybrid Working This job role can be worked on a hybrid basis, which is an informal, non-contractual and voluntary arrangement, working between the office in Taunton and remotely within the UK. Attendance in the office is required in accordance with business need. Part-time hours will be considered for this role (minimum 30 hours per week). Hybrid working This job role can be worked on a hybrid basis, which is an informal, non-contractual and voluntary arrangement, working between the office in Taunton and remotely within the UK. Attendance in the office is required in accordance with business need. Additional Information: Part-time hours will be considered (minimum of 30 per week) Job description Lead and support multiple delivery teams to deliver high value outcomes, ensuring alignment with business goals and organisational priorities. Establish and embed effective delivery governance that balances agile flexibility with accountability. Coach and mentor delivery teams and leaders to build maturity in enabling self organisation and sustainable delivery. Remove barriers to progress, manage risks and dependencies, and create the conditions for teams to thrive and maintain delivery momentum. Drive continuous improvement by analysing delivery performance, identifying areas for optimisation, and implementing improvements to ways of working. Contribute to the growth of UKHO's wider delivery community, sharing best practice and helping to evolve our organisational delivery capability. Conduct internal Digital Governance Framework (DGF)/ GDS assessments and coach teams through the assessment process. At present no line management responsibilities but may change in the future. Person specification Essential Skills and Experience: Strong leadership and coaching skills, with the ability to inspire, guide and develop teams to deliver high quality digital products and services. Deep understanding of agile delivery principles, practices, and governance with the ability to adapt frameworks pragmatically to suit organisational context and maturity. Proven experience leading complex digital deliveries across multi-disciplinary teams, ensuring effective collaboration and accountability. Skilled in improving delivery performance and organisational agility through continuous data driven insights, and the removal of systemic barriers. Excellent communication and stakeholder management skills, able to align diverse perspectives and maintain focus on shared outcomes. Experience in developing and embedding delivery governance at scale within an agile organisation. Active participation in agile or delivery management communities, sharing knowledge and best practice. Sound knowledge of modern digital delivery practices, including continuous integration, continuous deployment, and iterative delivery of value.
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our DWP Digital teams are building, maintaining and improving public services used by millions of people. We're looking for talented Business Analysts to join our growing community, with opportunities across Core Digital Services in teams such as Citizen Information and our innovative Garage team. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users. You'll work as part of a multidisciplinary team to build and improve technical services, translating complex business problems and user needs into clear, actionable requirements. You'll use a range of discovery techniques-such as workshops, interviews and focus groups-to uncover insights, model business processes and identify opportunities for improvement. Your strong stakeholder engagement will ensure both technical and nontechnical teams share a common understanding of requirements and outcomes. You may also support Product Owners in shaping backlogs and prioritising work. Alongside delivery, you'll take ownership of your professional development, deepening your expertise in Business Analysis and Agile ways of working while contributing to and supporting the wider BA community. What skills, knowledge and experience will you need? How will this be assessed? You'll be invited to complete a verbal reasoning test. If you pass the test, you'll be invited to complete both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: How do your Business Analysis skills & experience align to those required of a Business Analyst in DWP Digital? Personal Statement: Proven experience of performing business analysis within complex programmes or projects, delivering high quality outputs that support informed decision making. Demonstrable experience in eliciting, analysing and refining user and stakeholder requirements using structured techniques to ensure clarity, accuracy and alignment to business objectives. Evidence of applying a wide range of business analysis tools and techniques (such as process modelling, root cause analysis, user journey mapping and data analysis) to understand problems and define effective solutions. Proven ability to identify opportunities for improvement, assess potential impacts, and provide clear, evidence based recommendations that drive positive change. Practical experience of supporting change initiatives, from initial discovery and requirements gathering through to solution development, implementation and benefits realisation. If you are successful in your application, we'll invite you to a first and final interview. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Please note: As part of the role, you may be required to travel to other digital hubs (this counts towards your "in the office" time). The frequency of this will be discussed further should you be successful. Pay: We offer competitive pay of £44,447 to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% worth up to £12,876. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.
Apr 14, 2026
Full time
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our DWP Digital teams are building, maintaining and improving public services used by millions of people. We're looking for talented Business Analysts to join our growing community, with opportunities across Core Digital Services in teams such as Citizen Information and our innovative Garage team. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users. You'll work as part of a multidisciplinary team to build and improve technical services, translating complex business problems and user needs into clear, actionable requirements. You'll use a range of discovery techniques-such as workshops, interviews and focus groups-to uncover insights, model business processes and identify opportunities for improvement. Your strong stakeholder engagement will ensure both technical and nontechnical teams share a common understanding of requirements and outcomes. You may also support Product Owners in shaping backlogs and prioritising work. Alongside delivery, you'll take ownership of your professional development, deepening your expertise in Business Analysis and Agile ways of working while contributing to and supporting the wider BA community. What skills, knowledge and experience will you need? How will this be assessed? You'll be invited to complete a verbal reasoning test. If you pass the test, you'll be invited to complete both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: How do your Business Analysis skills & experience align to those required of a Business Analyst in DWP Digital? Personal Statement: Proven experience of performing business analysis within complex programmes or projects, delivering high quality outputs that support informed decision making. Demonstrable experience in eliciting, analysing and refining user and stakeholder requirements using structured techniques to ensure clarity, accuracy and alignment to business objectives. Evidence of applying a wide range of business analysis tools and techniques (such as process modelling, root cause analysis, user journey mapping and data analysis) to understand problems and define effective solutions. Proven ability to identify opportunities for improvement, assess potential impacts, and provide clear, evidence based recommendations that drive positive change. Practical experience of supporting change initiatives, from initial discovery and requirements gathering through to solution development, implementation and benefits realisation. If you are successful in your application, we'll invite you to a first and final interview. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Please note: As part of the role, you may be required to travel to other digital hubs (this counts towards your "in the office" time). The frequency of this will be discussed further should you be successful. Pay: We offer competitive pay of £44,447 to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% worth up to £12,876. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our DWP Digital teams are building, maintaining and improving public services used by millions of people. We're looking for talented Business Analysts to join our growing community, with opportunities across Core Digital Services in teams such as Citizen Information and our innovative Garage team. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users. You'll work as part of a multidisciplinary team to build and improve technical services, translating complex business problems and user needs into clear, actionable requirements. You'll use a range of discovery techniques-such as workshops, interviews and focus groups-to uncover insights, model business processes and identify opportunities for improvement. Your strong stakeholder engagement will ensure both technical and nontechnical teams share a common understanding of requirements and outcomes. You may also support Product Owners in shaping backlogs and prioritising work. Alongside delivery, you'll take ownership of your professional development, deepening your expertise in Business Analysis and Agile ways of working while contributing to and supporting the wider BA community. What skills, knowledge and experience will you need? How will this be assessed? You'll be invited to complete a verbal reasoning test. If you pass the test, you'll be invited to complete both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: How do your Business Analysis skills & experience align to those required of a Business Analyst in DWP Digital? Personal Statement: Proven experience of performing business analysis within complex programmes or projects, delivering high quality outputs that support informed decision making. Demonstrable experience in eliciting, analysing and refining user and stakeholder requirements using structured techniques to ensure clarity, accuracy and alignment to business objectives. Evidence of applying a wide range of business analysis tools and techniques (such as process modelling, root cause analysis, user journey mapping and data analysis) to understand problems and define effective solutions. Proven ability to identify opportunities for improvement, assess potential impacts, and provide clear, evidence based recommendations that drive positive change. Practical experience of supporting change initiatives, from initial discovery and requirements gathering through to solution development, implementation and benefits realisation. If you are successful in your application, we'll invite you to a first and final interview. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Please note: As part of the role, you may be required to travel to other digital hubs (this counts towards your "in the office" time). The frequency of this will be discussed further should you be successful. Pay: We offer competitive pay of £44,447 to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% worth up to £12,876. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.
Apr 14, 2026
Full time
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our DWP Digital teams are building, maintaining and improving public services used by millions of people. We're looking for talented Business Analysts to join our growing community, with opportunities across Core Digital Services in teams such as Citizen Information and our innovative Garage team. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users. You'll work as part of a multidisciplinary team to build and improve technical services, translating complex business problems and user needs into clear, actionable requirements. You'll use a range of discovery techniques-such as workshops, interviews and focus groups-to uncover insights, model business processes and identify opportunities for improvement. Your strong stakeholder engagement will ensure both technical and nontechnical teams share a common understanding of requirements and outcomes. You may also support Product Owners in shaping backlogs and prioritising work. Alongside delivery, you'll take ownership of your professional development, deepening your expertise in Business Analysis and Agile ways of working while contributing to and supporting the wider BA community. What skills, knowledge and experience will you need? How will this be assessed? You'll be invited to complete a verbal reasoning test. If you pass the test, you'll be invited to complete both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: How do your Business Analysis skills & experience align to those required of a Business Analyst in DWP Digital? Personal Statement: Proven experience of performing business analysis within complex programmes or projects, delivering high quality outputs that support informed decision making. Demonstrable experience in eliciting, analysing and refining user and stakeholder requirements using structured techniques to ensure clarity, accuracy and alignment to business objectives. Evidence of applying a wide range of business analysis tools and techniques (such as process modelling, root cause analysis, user journey mapping and data analysis) to understand problems and define effective solutions. Proven ability to identify opportunities for improvement, assess potential impacts, and provide clear, evidence based recommendations that drive positive change. Practical experience of supporting change initiatives, from initial discovery and requirements gathering through to solution development, implementation and benefits realisation. If you are successful in your application, we'll invite you to a first and final interview. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Please note: As part of the role, you may be required to travel to other digital hubs (this counts towards your "in the office" time). The frequency of this will be discussed further should you be successful. Pay: We offer competitive pay of £44,447 to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% worth up to £12,876. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our DWP Digital teams are building, maintaining and improving public services used by millions of people. We're looking for talented Business Analysts to join our growing community, with opportunities across Core Digital Services in teams such as Citizen Information and our innovative Garage team. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users. You'll work as part of a multidisciplinary team to build and improve technical services, translating complex business problems and user needs into clear, actionable requirements. You'll use a range of discovery techniques-such as workshops, interviews and focus groups-to uncover insights, model business processes and identify opportunities for improvement. Your strong stakeholder engagement will ensure both technical and nontechnical teams share a common understanding of requirements and outcomes. You may also support Product Owners in shaping backlogs and prioritising work. Alongside delivery, you'll take ownership of your professional development, deepening your expertise in Business Analysis and Agile ways of working while contributing to and supporting the wider BA community. What skills, knowledge and experience will you need? How will this be assessed? You'll be invited to complete a verbal reasoning test. If you pass the test, you'll be invited to complete both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: How do your Business Analysis skills & experience align to those required of a Business Analyst in DWP Digital? Personal Statement: Proven experience of performing business analysis within complex programmes or projects, delivering high quality outputs that support informed decision making. Demonstrable experience in eliciting, analysing and refining user and stakeholder requirements using structured techniques to ensure clarity, accuracy and alignment to business objectives. Evidence of applying a wide range of business analysis tools and techniques (such as process modelling, root cause analysis, user journey mapping and data analysis) to understand problems and define effective solutions. Proven ability to identify opportunities for improvement, assess potential impacts, and provide clear, evidence based recommendations that drive positive change. Practical experience of supporting change initiatives, from initial discovery and requirements gathering through to solution development, implementation and benefits realisation. If you are successful in your application, we'll invite you to a first and final interview. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Please note: As part of the role, you may be required to travel to other digital hubs (this counts towards your "in the office" time). The frequency of this will be discussed further should you be successful. Pay: We offer competitive pay of £44,447 to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% worth up to £12,876. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.
Apr 14, 2026
Full time
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our DWP Digital teams are building, maintaining and improving public services used by millions of people. We're looking for talented Business Analysts to join our growing community, with opportunities across Core Digital Services in teams such as Citizen Information and our innovative Garage team. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users. You'll work as part of a multidisciplinary team to build and improve technical services, translating complex business problems and user needs into clear, actionable requirements. You'll use a range of discovery techniques-such as workshops, interviews and focus groups-to uncover insights, model business processes and identify opportunities for improvement. Your strong stakeholder engagement will ensure both technical and nontechnical teams share a common understanding of requirements and outcomes. You may also support Product Owners in shaping backlogs and prioritising work. Alongside delivery, you'll take ownership of your professional development, deepening your expertise in Business Analysis and Agile ways of working while contributing to and supporting the wider BA community. What skills, knowledge and experience will you need? How will this be assessed? You'll be invited to complete a verbal reasoning test. If you pass the test, you'll be invited to complete both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: How do your Business Analysis skills & experience align to those required of a Business Analyst in DWP Digital? Personal Statement: Proven experience of performing business analysis within complex programmes or projects, delivering high quality outputs that support informed decision making. Demonstrable experience in eliciting, analysing and refining user and stakeholder requirements using structured techniques to ensure clarity, accuracy and alignment to business objectives. Evidence of applying a wide range of business analysis tools and techniques (such as process modelling, root cause analysis, user journey mapping and data analysis) to understand problems and define effective solutions. Proven ability to identify opportunities for improvement, assess potential impacts, and provide clear, evidence based recommendations that drive positive change. Practical experience of supporting change initiatives, from initial discovery and requirements gathering through to solution development, implementation and benefits realisation. If you are successful in your application, we'll invite you to a first and final interview. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Please note: As part of the role, you may be required to travel to other digital hubs (this counts towards your "in the office" time). The frequency of this will be discussed further should you be successful. Pay: We offer competitive pay of £44,447 to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% worth up to £12,876. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our DWP Digital teams are building, maintaining and improving public services used by millions of people. We're looking for talented Business Analysts to join our growing community, with opportunities across Core Digital Services in teams such as Citizen Information and our innovative Garage team. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users. You'll work as part of a multidisciplinary team to build and improve technical services, translating complex business problems and user needs into clear, actionable requirements. You'll use a range of discovery techniques-such as workshops, interviews and focus groups-to uncover insights, model business processes and identify opportunities for improvement. Your strong stakeholder engagement will ensure both technical and nontechnical teams share a common understanding of requirements and outcomes. You may also support Product Owners in shaping backlogs and prioritising work. Alongside delivery, you'll take ownership of your professional development, deepening your expertise in Business Analysis and Agile ways of working while contributing to and supporting the wider BA community. What skills, knowledge and experience will you need? How will this be assessed? You'll be invited to complete a verbal reasoning test. If you pass the test, you'll be invited to complete both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: How do your Business Analysis skills & experience align to those required of a Business Analyst in DWP Digital? Personal Statement: Proven experience of performing business analysis within complex programmes or projects, delivering high quality outputs that support informed decision making. Demonstrable experience in eliciting, analysing and refining user and stakeholder requirements using structured techniques to ensure clarity, accuracy and alignment to business objectives. Evidence of applying a wide range of business analysis tools and techniques (such as process modelling, root cause analysis, user journey mapping and data analysis) to understand problems and define effective solutions. Proven ability to identify opportunities for improvement, assess potential impacts, and provide clear, evidence based recommendations that drive positive change. Practical experience of supporting change initiatives, from initial discovery and requirements gathering through to solution development, implementation and benefits realisation. If you are successful in your application, we'll invite you to a first and final interview. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Please note: As part of the role, you may be required to travel to other digital hubs (this counts towards your "in the office" time). The frequency of this will be discussed further should you be successful. Pay: We offer competitive pay of £44,447 to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% worth up to £12,876. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.
Apr 14, 2026
Full time
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our DWP Digital teams are building, maintaining and improving public services used by millions of people. We're looking for talented Business Analysts to join our growing community, with opportunities across Core Digital Services in teams such as Citizen Information and our innovative Garage team. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users. You'll work as part of a multidisciplinary team to build and improve technical services, translating complex business problems and user needs into clear, actionable requirements. You'll use a range of discovery techniques-such as workshops, interviews and focus groups-to uncover insights, model business processes and identify opportunities for improvement. Your strong stakeholder engagement will ensure both technical and nontechnical teams share a common understanding of requirements and outcomes. You may also support Product Owners in shaping backlogs and prioritising work. Alongside delivery, you'll take ownership of your professional development, deepening your expertise in Business Analysis and Agile ways of working while contributing to and supporting the wider BA community. What skills, knowledge and experience will you need? How will this be assessed? You'll be invited to complete a verbal reasoning test. If you pass the test, you'll be invited to complete both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: How do your Business Analysis skills & experience align to those required of a Business Analyst in DWP Digital? Personal Statement: Proven experience of performing business analysis within complex programmes or projects, delivering high quality outputs that support informed decision making. Demonstrable experience in eliciting, analysing and refining user and stakeholder requirements using structured techniques to ensure clarity, accuracy and alignment to business objectives. Evidence of applying a wide range of business analysis tools and techniques (such as process modelling, root cause analysis, user journey mapping and data analysis) to understand problems and define effective solutions. Proven ability to identify opportunities for improvement, assess potential impacts, and provide clear, evidence based recommendations that drive positive change. Practical experience of supporting change initiatives, from initial discovery and requirements gathering through to solution development, implementation and benefits realisation. If you are successful in your application, we'll invite you to a first and final interview. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Please note: As part of the role, you may be required to travel to other digital hubs (this counts towards your "in the office" time). The frequency of this will be discussed further should you be successful. Pay: We offer competitive pay of £44,447 to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% worth up to £12,876. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our DWP Digital teams are building, maintaining and improving public services used by millions of people. We're looking for talented Business Analysts to join our growing community, with opportunities across Core Digital Services in teams such as Citizen Information and our innovative Garage team. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users. You'll work as part of a multidisciplinary team to build and improve technical services, translating complex business problems and user needs into clear, actionable requirements. You'll use a range of discovery techniques-such as workshops, interviews and focus groups-to uncover insights, model business processes and identify opportunities for improvement. Your strong stakeholder engagement will ensure both technical and nontechnical teams share a common understanding of requirements and outcomes. You may also support Product Owners in shaping backlogs and prioritising work. Alongside delivery, you'll take ownership of your professional development, deepening your expertise in Business Analysis and Agile ways of working while contributing to and supporting the wider BA community. What skills, knowledge and experience will you need? How will this be assessed? You'll be invited to complete a verbal reasoning test. If you pass the test, you'll be invited to complete both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: How do your Business Analysis skills & experience align to those required of a Business Analyst in DWP Digital? Personal Statement: Proven experience of performing business analysis within complex programmes or projects, delivering high quality outputs that support informed decision making. Demonstrable experience in eliciting, analysing and refining user and stakeholder requirements using structured techniques to ensure clarity, accuracy and alignment to business objectives. Evidence of applying a wide range of business analysis tools and techniques (such as process modelling, root cause analysis, user journey mapping and data analysis) to understand problems and define effective solutions. Proven ability to identify opportunities for improvement, assess potential impacts, and provide clear, evidence based recommendations that drive positive change. Practical experience of supporting change initiatives, from initial discovery and requirements gathering through to solution development, implementation and benefits realisation. If you are successful in your application, we'll invite you to a first and final interview. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Please note: As part of the role, you may be required to travel to other digital hubs (this counts towards your "in the office" time). The frequency of this will be discussed further should you be successful. Pay: We offer competitive pay of £44,447 to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% worth up to £12,876. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.
Apr 14, 2026
Full time
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our DWP Digital teams are building, maintaining and improving public services used by millions of people. We're looking for talented Business Analysts to join our growing community, with opportunities across Core Digital Services in teams such as Citizen Information and our innovative Garage team. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users. You'll work as part of a multidisciplinary team to build and improve technical services, translating complex business problems and user needs into clear, actionable requirements. You'll use a range of discovery techniques-such as workshops, interviews and focus groups-to uncover insights, model business processes and identify opportunities for improvement. Your strong stakeholder engagement will ensure both technical and nontechnical teams share a common understanding of requirements and outcomes. You may also support Product Owners in shaping backlogs and prioritising work. Alongside delivery, you'll take ownership of your professional development, deepening your expertise in Business Analysis and Agile ways of working while contributing to and supporting the wider BA community. What skills, knowledge and experience will you need? How will this be assessed? You'll be invited to complete a verbal reasoning test. If you pass the test, you'll be invited to complete both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: How do your Business Analysis skills & experience align to those required of a Business Analyst in DWP Digital? Personal Statement: Proven experience of performing business analysis within complex programmes or projects, delivering high quality outputs that support informed decision making. Demonstrable experience in eliciting, analysing and refining user and stakeholder requirements using structured techniques to ensure clarity, accuracy and alignment to business objectives. Evidence of applying a wide range of business analysis tools and techniques (such as process modelling, root cause analysis, user journey mapping and data analysis) to understand problems and define effective solutions. Proven ability to identify opportunities for improvement, assess potential impacts, and provide clear, evidence based recommendations that drive positive change. Practical experience of supporting change initiatives, from initial discovery and requirements gathering through to solution development, implementation and benefits realisation. If you are successful in your application, we'll invite you to a first and final interview. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Please note: As part of the role, you may be required to travel to other digital hubs (this counts towards your "in the office" time). The frequency of this will be discussed further should you be successful. Pay: We offer competitive pay of £44,447 to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% worth up to £12,876. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.
Job Title: IT Service Design Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you passionate about Service Management, particularly ITIL Service Design? We're hiring an IT Service Design Manager. Based within IT Operations, our Service Operations Design and Transition teams work closely together to shape the Service Management characteristics of services and products as they progress through delivery. As an IT Service Design Manager, you will bring experience in service management and service operations, supported by strong practical knowledge of service design. You will lead the Service Design phase services and products, coordinating activities and resources to ensure a smooth and wellmanaged handover into Service Transition. Working in alignment with the ITIL Service Management framework, you will collaborate with stakeholders across design, architecture, IT Operations and wider business areas. When we build new services or transform and modernise existing services you'll make sure that service design is consistent, highquality, and fully integrated into the wider delivery lifecycle. What skills, knowledge and experience will you need? Proven experience delivering highquality Service Design in a fastpaced environment. Strong track record of engaging with stakeholders to provide clear analysis, insights, and recommendations. Solid understanding of the ITIL framework, supported by relevant qualifications. Demonstrated ability to work collaboratively across teams and build effective working relationships. You and your role We are looking for someone with strong experience in delivering highquality Service Design. Here you'll apply service design principles to create effective, reliable and services that are used by millions of people. You will also work closely with a range of stakeholders, engaging regularly to gather insights, provide analysis and offer wellinformed recommendations - you'll need good communication skills and to be able translate complex information into clear guidance. You expertise is underpinned by your understanding of the ITIL framework, supported by relevant qualifications. You will use this knowledge to ensure service design approaches are aligned with established best practice and organisational standards. We don't work in silos. You'll collaborate across different functions, building strong relationships and contributing to a positive, productive working environment and a strong community of practice. Your approach will help ensure services are designed and delivered in a way that supports both operational needs and wider organisational goals. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 24 days rising to 26 days after one year (and 31 days over time) You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Apr 14, 2026
Full time
Job Title: IT Service Design Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you passionate about Service Management, particularly ITIL Service Design? We're hiring an IT Service Design Manager. Based within IT Operations, our Service Operations Design and Transition teams work closely together to shape the Service Management characteristics of services and products as they progress through delivery. As an IT Service Design Manager, you will bring experience in service management and service operations, supported by strong practical knowledge of service design. You will lead the Service Design phase services and products, coordinating activities and resources to ensure a smooth and wellmanaged handover into Service Transition. Working in alignment with the ITIL Service Management framework, you will collaborate with stakeholders across design, architecture, IT Operations and wider business areas. When we build new services or transform and modernise existing services you'll make sure that service design is consistent, highquality, and fully integrated into the wider delivery lifecycle. What skills, knowledge and experience will you need? Proven experience delivering highquality Service Design in a fastpaced environment. Strong track record of engaging with stakeholders to provide clear analysis, insights, and recommendations. Solid understanding of the ITIL framework, supported by relevant qualifications. Demonstrated ability to work collaboratively across teams and build effective working relationships. You and your role We are looking for someone with strong experience in delivering highquality Service Design. Here you'll apply service design principles to create effective, reliable and services that are used by millions of people. You will also work closely with a range of stakeholders, engaging regularly to gather insights, provide analysis and offer wellinformed recommendations - you'll need good communication skills and to be able translate complex information into clear guidance. You expertise is underpinned by your understanding of the ITIL framework, supported by relevant qualifications. You will use this knowledge to ensure service design approaches are aligned with established best practice and organisational standards. We don't work in silos. You'll collaborate across different functions, building strong relationships and contributing to a positive, productive working environment and a strong community of practice. Your approach will help ensure services are designed and delivered in a way that supports both operational needs and wider organisational goals. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 24 days rising to 26 days after one year (and 31 days over time) You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our DWP Digital teams are building, maintaining and improving public services used by millions of people. We're looking for talented Business Analysts to join our growing community, with opportunities across Core Digital Services in teams such as Citizen Information and our innovative Garage team. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users. You'll work as part of a multidisciplinary team to build and improve technical services, translating complex business problems and user needs into clear, actionable requirements. You'll use a range of discovery techniques-such as workshops, interviews and focus groups-to uncover insights, model business processes and identify opportunities for improvement. Your strong stakeholder engagement will ensure both technical and nontechnical teams share a common understanding of requirements and outcomes. You may also support Product Owners in shaping backlogs and prioritising work. Alongside delivery, you'll take ownership of your professional development, deepening your expertise in Business Analysis and Agile ways of working while contributing to and supporting the wider BA community. What skills, knowledge and experience will you need? How will this be assessed? You'll be invited to complete a verbal reasoning test. If you pass the test, you'll be invited to complete both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: How do your Business Analysis skills & experience align to those required of a Business Analyst in DWP Digital? Personal Statement: Proven experience of performing business analysis within complex programmes or projects, delivering high quality outputs that support informed decision making. Demonstrable experience in eliciting, analysing and refining user and stakeholder requirements using structured techniques to ensure clarity, accuracy and alignment to business objectives. Evidence of applying a wide range of business analysis tools and techniques (such as process modelling, root cause analysis, user journey mapping and data analysis) to understand problems and define effective solutions. Proven ability to identify opportunities for improvement, assess potential impacts, and provide clear, evidence based recommendations that drive positive change. Practical experience of supporting change initiatives, from initial discovery and requirements gathering through to solution development, implementation and benefits realisation. If you are successful in your application, we'll invite you to a first and final interview. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Please note: As part of the role, you may be required to travel to other digital hubs (this counts towards your "in the office" time). The frequency of this will be discussed further should you be successful. Pay: We offer competitive pay of £44,447 to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% worth up to £12,876. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.
Apr 14, 2026
Full time
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our DWP Digital teams are building, maintaining and improving public services used by millions of people. We're looking for talented Business Analysts to join our growing community, with opportunities across Core Digital Services in teams such as Citizen Information and our innovative Garage team. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users. You'll work as part of a multidisciplinary team to build and improve technical services, translating complex business problems and user needs into clear, actionable requirements. You'll use a range of discovery techniques-such as workshops, interviews and focus groups-to uncover insights, model business processes and identify opportunities for improvement. Your strong stakeholder engagement will ensure both technical and nontechnical teams share a common understanding of requirements and outcomes. You may also support Product Owners in shaping backlogs and prioritising work. Alongside delivery, you'll take ownership of your professional development, deepening your expertise in Business Analysis and Agile ways of working while contributing to and supporting the wider BA community. What skills, knowledge and experience will you need? How will this be assessed? You'll be invited to complete a verbal reasoning test. If you pass the test, you'll be invited to complete both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: How do your Business Analysis skills & experience align to those required of a Business Analyst in DWP Digital? Personal Statement: Proven experience of performing business analysis within complex programmes or projects, delivering high quality outputs that support informed decision making. Demonstrable experience in eliciting, analysing and refining user and stakeholder requirements using structured techniques to ensure clarity, accuracy and alignment to business objectives. Evidence of applying a wide range of business analysis tools and techniques (such as process modelling, root cause analysis, user journey mapping and data analysis) to understand problems and define effective solutions. Proven ability to identify opportunities for improvement, assess potential impacts, and provide clear, evidence based recommendations that drive positive change. Practical experience of supporting change initiatives, from initial discovery and requirements gathering through to solution development, implementation and benefits realisation. If you are successful in your application, we'll invite you to a first and final interview. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Please note: As part of the role, you may be required to travel to other digital hubs (this counts towards your "in the office" time). The frequency of this will be discussed further should you be successful. Pay: We offer competitive pay of £44,447 to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% worth up to £12,876. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.
IT Service Design Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you passionate about Service Management, particularly ITIL Service Design? We're hiring an IT Service Design Manager. Based within IT Operations, our Service Operations Design and Transition teams work closely together to shape the Service Management characteristics of services and products as they progress through delivery. As an IT Service Design Manager, you will bring experience in service management and service operations, supported by strong practical knowledge of service design. You will lead the Service Design phase services and products, coordinating activities and resources to ensure a smooth and wellmanaged handover into Service Transition. Working in alignment with the ITIL Service Management framework, you will collaborate with stakeholders across design, architecture, IT Operations and wider business areas. When we build new services or transform and modernise existing services you'll make sure that service design is consistent, highquality, and fully integrated into the wider delivery lifecycle. What skills, knowledge and experience will you need? Proven experience delivering highquality Service Design in a fastpaced environment. Strong track record of engaging with stakeholders to provide clear analysis, insights, and recommendations. Solid understanding of the ITIL framework, supported by relevant qualifications. Demonstrated ability to work collaboratively across teams and build effective working relationships. You and your role We are looking for someone with strong experience in delivering highquality Service Design. Here you'll apply service design principles to create effective, reliable and services that are used by millions of people. You will also work closely with a range of stakeholders, engaging regularly to gather insights, provide analysis and offer wellinformed recommendations - you'll need good communication skills and to be able translate complex information into clear guidance. You expertise is underpinned by your understanding of the ITIL framework, supported by relevant qualifications. You will use this knowledge to ensure service design approaches are aligned with established best practice and organisational standards. We don't work in silos. You'll collaborate across different functions, building strong relationships and contributing to a positive, productive working environment and a strong community of practice. Your approach will help ensure services are designed and delivered in a way that supports both operational needs and wider organisational goals. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 24 days rising to 26 days after one year (and 31 days over time) You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Apr 14, 2026
Full time
IT Service Design Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you passionate about Service Management, particularly ITIL Service Design? We're hiring an IT Service Design Manager. Based within IT Operations, our Service Operations Design and Transition teams work closely together to shape the Service Management characteristics of services and products as they progress through delivery. As an IT Service Design Manager, you will bring experience in service management and service operations, supported by strong practical knowledge of service design. You will lead the Service Design phase services and products, coordinating activities and resources to ensure a smooth and wellmanaged handover into Service Transition. Working in alignment with the ITIL Service Management framework, you will collaborate with stakeholders across design, architecture, IT Operations and wider business areas. When we build new services or transform and modernise existing services you'll make sure that service design is consistent, highquality, and fully integrated into the wider delivery lifecycle. What skills, knowledge and experience will you need? Proven experience delivering highquality Service Design in a fastpaced environment. Strong track record of engaging with stakeholders to provide clear analysis, insights, and recommendations. Solid understanding of the ITIL framework, supported by relevant qualifications. Demonstrated ability to work collaboratively across teams and build effective working relationships. You and your role We are looking for someone with strong experience in delivering highquality Service Design. Here you'll apply service design principles to create effective, reliable and services that are used by millions of people. You will also work closely with a range of stakeholders, engaging regularly to gather insights, provide analysis and offer wellinformed recommendations - you'll need good communication skills and to be able translate complex information into clear guidance. You expertise is underpinned by your understanding of the ITIL framework, supported by relevant qualifications. You will use this knowledge to ensure service design approaches are aligned with established best practice and organisational standards. We don't work in silos. You'll collaborate across different functions, building strong relationships and contributing to a positive, productive working environment and a strong community of practice. Your approach will help ensure services are designed and delivered in a way that supports both operational needs and wider organisational goals. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 24 days rising to 26 days after one year (and 31 days over time) You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
