It's an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi-platform, digitally enabled organisation. UKSBS is a public sector shared service centre providing high quality HR, Payroll, Finance, Procurement and IT services to our partners. We are proud of the part we play in enabling our partners to achieve the best outcomes for the British public and the UK economy. Working in UKSBS Customer Services means being at the heart of delivering essential services that support government and public sector clients across the UK. You'll play a vital role in ensuring high-quality, efficient, and customer focused outcomes. We work collaboratively to deliver professional services that enhance customer experience and support client engagement and efficiency. The duties of this role include, but are not limited to the following: Provide team leadership and management to the customer service and IT team to ensure high-quality service delivery. Monitor and evaluate team performance to ensure achievement of SLAs, KPIs and other service targets. Support and motivate the team through coaching, 1:1s and performance management. Handle escalated customer enquiries and complaints, working collaboratively across teams to deliver effective resolutions. Oversee daily operations including scheduling, workload distribution and task prioritisation. Use performance data and KPIs to identify improvements and develop new customer service initiatives. Work with operational managers, stakeholders and colleagues to share knowledge, best practice and develop service improvements. Promote an inclusive, customer centric and proactive team based culture. Maintain accurate records and documentation to support audit and compliance requirements. Lead on recruitment, onboarding and training of new team members, reviewing training materials and delivery methods. Prepare reports and presentations for management when required. Contribute to maturing the service by identifying activity types that can be resolved at first point of contact. Deputise for the Operations Manager when required. To do this role well, you would need to demonstrate the following: Experience leading teams in a contact centre or high volume service environment. Proven ability to manage a performance driven team and consistently achieve SLAs and service targets. Strong leadership skills with the ability to motivate, engage and support team members. Excellent verbal and written communication skills, able to build relationships at all levels. A proactive, adaptable and accountable approach. Strong customer service skills with a focus on solutions and continuous improvement. Confidence using data and MI to interpret trends, make decisions and identify improvements. Ability to prioritise tasks and manage workloads effectively in a fast paced environment. Comfortable handling challenges and supporting a diverse range of customers. Experience working to tight timescales within a high volume operation. Familiarity with public sector or shared service environments (helpful but not essential). Understanding of systems such as ServiceNow, Workday, Oracle or similar ERP platforms (advantageous). For additional information and a confidential discussion please contact our Recruitment Team on . We are an inclusive and Disability Confident employer and welcome all applications. Find out more about our equality, diversity and inclusion commitments on our website. Successful candidates may be required to undergo Security Clearance (National Security Vetting) as part of their employment. To meet these standards, applicants must normally have lived in the UK for at least the last five years and be able to satisfy background, identity and criminal record checks. UKSBS does not hold a Home Office Sponsor Licence under the UK Immigration System, therefore candidates are required to have eligibility to live and work in the UK prior to applying. We look forward to hearing from you. We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.
Apr 18, 2026
Full time
It's an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi-platform, digitally enabled organisation. UKSBS is a public sector shared service centre providing high quality HR, Payroll, Finance, Procurement and IT services to our partners. We are proud of the part we play in enabling our partners to achieve the best outcomes for the British public and the UK economy. Working in UKSBS Customer Services means being at the heart of delivering essential services that support government and public sector clients across the UK. You'll play a vital role in ensuring high-quality, efficient, and customer focused outcomes. We work collaboratively to deliver professional services that enhance customer experience and support client engagement and efficiency. The duties of this role include, but are not limited to the following: Provide team leadership and management to the customer service and IT team to ensure high-quality service delivery. Monitor and evaluate team performance to ensure achievement of SLAs, KPIs and other service targets. Support and motivate the team through coaching, 1:1s and performance management. Handle escalated customer enquiries and complaints, working collaboratively across teams to deliver effective resolutions. Oversee daily operations including scheduling, workload distribution and task prioritisation. Use performance data and KPIs to identify improvements and develop new customer service initiatives. Work with operational managers, stakeholders and colleagues to share knowledge, best practice and develop service improvements. Promote an inclusive, customer centric and proactive team based culture. Maintain accurate records and documentation to support audit and compliance requirements. Lead on recruitment, onboarding and training of new team members, reviewing training materials and delivery methods. Prepare reports and presentations for management when required. Contribute to maturing the service by identifying activity types that can be resolved at first point of contact. Deputise for the Operations Manager when required. To do this role well, you would need to demonstrate the following: Experience leading teams in a contact centre or high volume service environment. Proven ability to manage a performance driven team and consistently achieve SLAs and service targets. Strong leadership skills with the ability to motivate, engage and support team members. Excellent verbal and written communication skills, able to build relationships at all levels. A proactive, adaptable and accountable approach. Strong customer service skills with a focus on solutions and continuous improvement. Confidence using data and MI to interpret trends, make decisions and identify improvements. Ability to prioritise tasks and manage workloads effectively in a fast paced environment. Comfortable handling challenges and supporting a diverse range of customers. Experience working to tight timescales within a high volume operation. Familiarity with public sector or shared service environments (helpful but not essential). Understanding of systems such as ServiceNow, Workday, Oracle or similar ERP platforms (advantageous). For additional information and a confidential discussion please contact our Recruitment Team on . We are an inclusive and Disability Confident employer and welcome all applications. Find out more about our equality, diversity and inclusion commitments on our website. Successful candidates may be required to undergo Security Clearance (National Security Vetting) as part of their employment. To meet these standards, applicants must normally have lived in the UK for at least the last five years and be able to satisfy background, identity and criminal record checks. UKSBS does not hold a Home Office Sponsor Licence under the UK Immigration System, therefore candidates are required to have eligibility to live and work in the UK prior to applying. We look forward to hearing from you. We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.
Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check). LOCATION: Site (60% of your working week must be office based) TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, discounted shopping and much more Work / Life Balance: 35 hour week, flexible working around core hours and Friday afternoons off, hybrid working Personal Development: Personalised development plan, and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop Family and Caregiving: Life assurance, enhanced pay for parental leave (23 weeks at 100% pay), adoption / shared parental / caregiving leave Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity)Our world is changing. And so are we. From our commitment to zero-carbon flight () to ,As part of our core Information Management (IM) function, you will join a team where sustainable IT is actively transforming the company's DNA. We are the architects of digitalization, driving high-impact programs like DDMS and delivering innovative services such as Skywise that empower our customers globally. In this role, you aren't just managing software; you are part of an organization that connects thousands of worldwide end-users every day within a secure, high-stakes environment. Because IM is integrated into every stage of the business-from the initial design of an aircraft to its final delivery and beyond-your work will have a visible and lasting footprint on the future of aerospace. HOW YOU WILL CONTRIBUTE TO THE TEAM Lead in-depth discovery meetings to identify complex business requirements across Engineering, Support, and Quality, while monitoring external trends to ensure IT solutions remain compliant with the overarching IT strategy. Secure consistent planning and validate the commitments of Functional Architects and Urbanists with Business stakeholders, supporting the IT Product Manager in service planning based on functional and technical needs. Manage the full realization of IT solutions within the SAFe agile framework, encompassing the development of technical specifications, follow-up of implementation deliveries, functional testing, and deployment. Collaborate with project managers to facilitate the rollout of solutions across multinational sites (including monthly travel) and manage the "Run Mode" phase to support user ramp-up and the replacement of legacy products. Ensure synchronization between Product Management, development resources, and software publishers, while leading Task Forces and escalation procedures to mobilize actors when required. ABOUT YOU: Proven experience in functional architecture, project management, solution engineering or another relevant field. Ideally, knowledge in the field of Design, Manufacturing, Support and Services, or in the following domains: Manufacturing Engineering, Shop Floor Execution, Industrial Modelling and Simulation, Configuration Management, Quality, Configured Digital Mock-Up (DMU), Product Lifecycle Management, Engineering IS, Architecture, Maintenance and Repair. Customer and stakeholder management skills. Knowledge of IT tools customizing and architecture, IT and business strategy alignment, IT product design and product development, IT business change management. Bachelor's or master's degree in engineering or equivalent. Ability to lead a project from start to finish and deliver results.How can we support you Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we'll always do our best to accommodate your request.Please let us know if you need us to make any reasonable adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Apr 18, 2026
Full time
Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check). LOCATION: Site (60% of your working week must be office based) TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, discounted shopping and much more Work / Life Balance: 35 hour week, flexible working around core hours and Friday afternoons off, hybrid working Personal Development: Personalised development plan, and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop Family and Caregiving: Life assurance, enhanced pay for parental leave (23 weeks at 100% pay), adoption / shared parental / caregiving leave Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity)Our world is changing. And so are we. From our commitment to zero-carbon flight () to ,As part of our core Information Management (IM) function, you will join a team where sustainable IT is actively transforming the company's DNA. We are the architects of digitalization, driving high-impact programs like DDMS and delivering innovative services such as Skywise that empower our customers globally. In this role, you aren't just managing software; you are part of an organization that connects thousands of worldwide end-users every day within a secure, high-stakes environment. Because IM is integrated into every stage of the business-from the initial design of an aircraft to its final delivery and beyond-your work will have a visible and lasting footprint on the future of aerospace. HOW YOU WILL CONTRIBUTE TO THE TEAM Lead in-depth discovery meetings to identify complex business requirements across Engineering, Support, and Quality, while monitoring external trends to ensure IT solutions remain compliant with the overarching IT strategy. Secure consistent planning and validate the commitments of Functional Architects and Urbanists with Business stakeholders, supporting the IT Product Manager in service planning based on functional and technical needs. Manage the full realization of IT solutions within the SAFe agile framework, encompassing the development of technical specifications, follow-up of implementation deliveries, functional testing, and deployment. Collaborate with project managers to facilitate the rollout of solutions across multinational sites (including monthly travel) and manage the "Run Mode" phase to support user ramp-up and the replacement of legacy products. Ensure synchronization between Product Management, development resources, and software publishers, while leading Task Forces and escalation procedures to mobilize actors when required. ABOUT YOU: Proven experience in functional architecture, project management, solution engineering or another relevant field. Ideally, knowledge in the field of Design, Manufacturing, Support and Services, or in the following domains: Manufacturing Engineering, Shop Floor Execution, Industrial Modelling and Simulation, Configuration Management, Quality, Configured Digital Mock-Up (DMU), Product Lifecycle Management, Engineering IS, Architecture, Maintenance and Repair. Customer and stakeholder management skills. Knowledge of IT tools customizing and architecture, IT and business strategy alignment, IT product design and product development, IT business change management. Bachelor's or master's degree in engineering or equivalent. Ability to lead a project from start to finish and deliver results.How can we support you Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we'll always do our best to accommodate your request.Please let us know if you need us to make any reasonable adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Senior Graphic Digital Designer Luxury Fashion Brand Trafford Park, Manchester 38,000 - 45,000 + Bonus + Benefits Zachary Daniels Retail Recruitment are proud to be partnering with a fast-growing luxury fashion brand to recruit a Senior Graphic Digital Designer. This is an exciting opportunity to join a high-growth, digitally led business creating aspirational, trend-driven collections for a global audience. This role will play a key part in elevating the brand's creative output and digital presence. The Role: As a Senior Graphic Digital Designer, you will take a leading role in shaping the brand's digital identity across all channels. Working closely with Creative, Marketing and E-commerce teams, you will deliver high-impact, performance-driven creative while also influencing design direction and supporting more junior team members. Key Responsibilities: Lead the design and delivery of high-quality digital assets across paid media, social, CRM and e-commerce Own and execute creative for major campaigns, product launches and weekly drops Drive a strong visual identity, ensuring consistency and premium execution across all touchpoints Collaborate closely with marketing and eCommerce teams to deliver conversion-focused creative Use data and performance insights to refine and improve creative output Manage multiple projects in a fast-paced eCommerce environment, prioritising effectively Provide guidance and mentorship to junior designers where required Stay ahead of fashion, digital and design trends, bringing fresh ideas into the business About You: 4-6+ years' experience in digital or graphic design, ideally within fashion, luxury or eCommerce A strong portfolio showcasing high-quality, digital-first and commercially effective work Proven ability to take ownership of projects from concept through to delivery Experience working in a fast-paced, high-volume environment Strong understanding of performance-driven creative and digital channels Confident collaborating cross-functionally with multiple stakeholders Excellent attention to detail with a refined design aesthetic A proactive, ideas-led individual with the confidence to influence creative direction What's on Offer: Salary 38,000 - 45,000 plus bonus scheme 33 days holiday including bank holidays Additional day off for your birthday Modern office environment based in Trafford Park On-site gym 40% staff discount Private healthcare Enhanced pension, maternity, paternity and sick pay Opportunity to play a key role in a rapidly growing brand Please get your application in today! We are looking forward to hearing from you! BH35746
Apr 18, 2026
Full time
Senior Graphic Digital Designer Luxury Fashion Brand Trafford Park, Manchester 38,000 - 45,000 + Bonus + Benefits Zachary Daniels Retail Recruitment are proud to be partnering with a fast-growing luxury fashion brand to recruit a Senior Graphic Digital Designer. This is an exciting opportunity to join a high-growth, digitally led business creating aspirational, trend-driven collections for a global audience. This role will play a key part in elevating the brand's creative output and digital presence. The Role: As a Senior Graphic Digital Designer, you will take a leading role in shaping the brand's digital identity across all channels. Working closely with Creative, Marketing and E-commerce teams, you will deliver high-impact, performance-driven creative while also influencing design direction and supporting more junior team members. Key Responsibilities: Lead the design and delivery of high-quality digital assets across paid media, social, CRM and e-commerce Own and execute creative for major campaigns, product launches and weekly drops Drive a strong visual identity, ensuring consistency and premium execution across all touchpoints Collaborate closely with marketing and eCommerce teams to deliver conversion-focused creative Use data and performance insights to refine and improve creative output Manage multiple projects in a fast-paced eCommerce environment, prioritising effectively Provide guidance and mentorship to junior designers where required Stay ahead of fashion, digital and design trends, bringing fresh ideas into the business About You: 4-6+ years' experience in digital or graphic design, ideally within fashion, luxury or eCommerce A strong portfolio showcasing high-quality, digital-first and commercially effective work Proven ability to take ownership of projects from concept through to delivery Experience working in a fast-paced, high-volume environment Strong understanding of performance-driven creative and digital channels Confident collaborating cross-functionally with multiple stakeholders Excellent attention to detail with a refined design aesthetic A proactive, ideas-led individual with the confidence to influence creative direction What's on Offer: Salary 38,000 - 45,000 plus bonus scheme 33 days holiday including bank holidays Additional day off for your birthday Modern office environment based in Trafford Park On-site gym 40% staff discount Private healthcare Enhanced pension, maternity, paternity and sick pay Opportunity to play a key role in a rapidly growing brand Please get your application in today! We are looking forward to hearing from you! BH35746
Badminton England is the national governing body for badminton in England. We are committed to ensuring our sport is governed ethically, transparently and inclusively. We are now seeking to appoint an EDI, Governance & Disciplinary Manager - a new role designed to strengthen both our governance and disciplinary operations and the development of an inclusive organisational culture. The post-holder will ensure compliance with the Code for Sports Governance and lead the implementation of our Equality, Diversity and Inclusion strategy to ensure BE's vision of being the most inclusive and accessible sport. Role summary The Governance, Disciplinary and EDI Manager will act as a key coordination point for governance assurance, disciplinary case management and inclusive culture development. Working closely with internal teams and our BE committees, the post-holder will support effective decision making processes, maintain governance systems and policies, and lead work that embeds equality, diversity and inclusion across the organisation, membership and wider community. This role will contribute to building a transparent, accountable, and inclusive organisation that reflects the communities it serves. Key responsibilities 1. Governance Management Support the co ordination of our national committees ensuring compliance and adherence to the Code of Sport Governance and aligned to Board governance. Maintain statutory records, registers of interests, conflicts of interest, and gifting. Lead on updates to Articles of Association, Terms of Reference, internal governance guidance and related documents. Ensure compliance with the Code for Sports Governance, preparing evidence and supporting reporting cycles. Support the induction, ongoing training and appraisal of Board and Committee Members. Coordinate the annual Board and Committee effectiveness review and support implementation of improvement actions. Work with the CEO and Chair to ensure decision making is well governed and clearly documented. Ensure timely submissions to Companies House and other statutory/regulatory bodies. Maintain the organisation's risk register in collaboration with the senior leadership team. Prepare risk updates for Board and Committee reporting. Support development of risk mitigation plans and internal compliance processes. Coordinate organisational compliance with data protection requirements (including GDPR). Act as the designated Data Protection Officer for BE and ensure compliance across BE. Monitor and maintain policy frameworks and policies to ensure compliance. Maintain effective digital document management via SharePoint. 2. Disciplinary Management Be the first point of contact for disciplinary enquiries for clubs, counties and individuals. Lead, assess and triage cases to determine appropriate action in line with organisational policies and procedures. Co ordinate and manage disciplinary investigations, ensuring fairness, transparency, and adherence to governance standards and BE policies. Prepare case documentation and maintain accurate records for all disciplinary matters. Coordinate and manage disciplinary panels or hearings, including scheduling, briefing panel members, and ensuring compliance with due process. Communicate outcomes of disciplinary cases clearly and promptly to all relevant parties. Review and update disciplinary policies to ensure alignment with best practice and legal requirements. Monitor trends and risks in disciplinary cases to inform policy development and preventative measures. Ensure confidentiality and data protection compliance throughout all disciplinary processes. 3. Equality, Diversity and Inclusion (EDI) Leadership Lead the implementation and monitoring of the organisation's EDI strategy and DIAP action plan. Embed welcoming and inclusive practices across all areas of BE and provide guidance to BE staff in embedding this throughout the badminton community, particularly aligned to A Sport That Cares campaign. Coordinate delivery of EDI training and awareness initiatives for staff, volunteers, committees and the Board. Collect and analyse diversity data to support evidence based decision making and track progress against targets. Facilitate and drive EDI discussion groups to engage with under represented groups to ensure voices are listened to and BE strategy is informed by the recommendations of these groups. Keep up to date with legislation, sector best practice and national developments in EDI in sport to share with teams in BE to drive successful strategy implementation. Successful Candidate Essential Proven experience driving and supporting EDI initiatives and programmes at a strategic level. Proven experience driving and implementing governance at a strategic level. Proven experience in effective disciplinary management from allegation through to outcome at a strategic and operational delivery level. Proven experience in compliance with the Code for Sports Governance. Proven experience supporting Board/Committee administration and governance. Knowledge of data protection and privacy compliance requirements. Strong written and verbal communication skills and ability to engage stakeholders at all levels. Organisational and project management skills, with ability to prioritise multiple work streams. Discretion and ability to handle confidential/sensitive matters appropriately. Desirable Professional governance qualification (e.g. ICSA / Chartered Governance Institute). Experience of leading and managing disciplinary cases and investigation skills. Experience working in a sport, charity or membership based environment. Experience of data analysis to inform action planning. Experience developing or delivering EDI training or awareness sessions. Familiarity with digital governance and document management systems (e.g., SharePoint). Application process Please send us your CV along with a cover letter explaining why you're a great fit for the role. The closing date for applications is 17th April 2026. Please send your application as soon as possible. We reserve the right to close or withdraw the vacancy early if we receive sufficient applications for the role. Working for Badminton England Find out what it is like to be part of our amazing team, check out our Working at Badminton England Information page here. Our Benefits Find out more about the benefits of working at Badminton England here. Job Title: Governance, Disciplinary and EDI Manager Responsible to: People and Strategy Director Office Location: National Badminton Centre, Milton Keynes (Hybrid working with minimum 2 days in the office to include Thursdays) Term: Permanent Hours: Full-time (35,58h) Salary: £35,000 - £40,000 Diversity & Inclusion: We positively celebrate Diversity & Inclusion at Badminton England. Our aim is to become the UK's most inclusive National Governing Body for our staff and members, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I at Badminton England, head over to our website to read out Inclusion Strategy.
Apr 17, 2026
Full time
Badminton England is the national governing body for badminton in England. We are committed to ensuring our sport is governed ethically, transparently and inclusively. We are now seeking to appoint an EDI, Governance & Disciplinary Manager - a new role designed to strengthen both our governance and disciplinary operations and the development of an inclusive organisational culture. The post-holder will ensure compliance with the Code for Sports Governance and lead the implementation of our Equality, Diversity and Inclusion strategy to ensure BE's vision of being the most inclusive and accessible sport. Role summary The Governance, Disciplinary and EDI Manager will act as a key coordination point for governance assurance, disciplinary case management and inclusive culture development. Working closely with internal teams and our BE committees, the post-holder will support effective decision making processes, maintain governance systems and policies, and lead work that embeds equality, diversity and inclusion across the organisation, membership and wider community. This role will contribute to building a transparent, accountable, and inclusive organisation that reflects the communities it serves. Key responsibilities 1. Governance Management Support the co ordination of our national committees ensuring compliance and adherence to the Code of Sport Governance and aligned to Board governance. Maintain statutory records, registers of interests, conflicts of interest, and gifting. Lead on updates to Articles of Association, Terms of Reference, internal governance guidance and related documents. Ensure compliance with the Code for Sports Governance, preparing evidence and supporting reporting cycles. Support the induction, ongoing training and appraisal of Board and Committee Members. Coordinate the annual Board and Committee effectiveness review and support implementation of improvement actions. Work with the CEO and Chair to ensure decision making is well governed and clearly documented. Ensure timely submissions to Companies House and other statutory/regulatory bodies. Maintain the organisation's risk register in collaboration with the senior leadership team. Prepare risk updates for Board and Committee reporting. Support development of risk mitigation plans and internal compliance processes. Coordinate organisational compliance with data protection requirements (including GDPR). Act as the designated Data Protection Officer for BE and ensure compliance across BE. Monitor and maintain policy frameworks and policies to ensure compliance. Maintain effective digital document management via SharePoint. 2. Disciplinary Management Be the first point of contact for disciplinary enquiries for clubs, counties and individuals. Lead, assess and triage cases to determine appropriate action in line with organisational policies and procedures. Co ordinate and manage disciplinary investigations, ensuring fairness, transparency, and adherence to governance standards and BE policies. Prepare case documentation and maintain accurate records for all disciplinary matters. Coordinate and manage disciplinary panels or hearings, including scheduling, briefing panel members, and ensuring compliance with due process. Communicate outcomes of disciplinary cases clearly and promptly to all relevant parties. Review and update disciplinary policies to ensure alignment with best practice and legal requirements. Monitor trends and risks in disciplinary cases to inform policy development and preventative measures. Ensure confidentiality and data protection compliance throughout all disciplinary processes. 3. Equality, Diversity and Inclusion (EDI) Leadership Lead the implementation and monitoring of the organisation's EDI strategy and DIAP action plan. Embed welcoming and inclusive practices across all areas of BE and provide guidance to BE staff in embedding this throughout the badminton community, particularly aligned to A Sport That Cares campaign. Coordinate delivery of EDI training and awareness initiatives for staff, volunteers, committees and the Board. Collect and analyse diversity data to support evidence based decision making and track progress against targets. Facilitate and drive EDI discussion groups to engage with under represented groups to ensure voices are listened to and BE strategy is informed by the recommendations of these groups. Keep up to date with legislation, sector best practice and national developments in EDI in sport to share with teams in BE to drive successful strategy implementation. Successful Candidate Essential Proven experience driving and supporting EDI initiatives and programmes at a strategic level. Proven experience driving and implementing governance at a strategic level. Proven experience in effective disciplinary management from allegation through to outcome at a strategic and operational delivery level. Proven experience in compliance with the Code for Sports Governance. Proven experience supporting Board/Committee administration and governance. Knowledge of data protection and privacy compliance requirements. Strong written and verbal communication skills and ability to engage stakeholders at all levels. Organisational and project management skills, with ability to prioritise multiple work streams. Discretion and ability to handle confidential/sensitive matters appropriately. Desirable Professional governance qualification (e.g. ICSA / Chartered Governance Institute). Experience of leading and managing disciplinary cases and investigation skills. Experience working in a sport, charity or membership based environment. Experience of data analysis to inform action planning. Experience developing or delivering EDI training or awareness sessions. Familiarity with digital governance and document management systems (e.g., SharePoint). Application process Please send us your CV along with a cover letter explaining why you're a great fit for the role. The closing date for applications is 17th April 2026. Please send your application as soon as possible. We reserve the right to close or withdraw the vacancy early if we receive sufficient applications for the role. Working for Badminton England Find out what it is like to be part of our amazing team, check out our Working at Badminton England Information page here. Our Benefits Find out more about the benefits of working at Badminton England here. Job Title: Governance, Disciplinary and EDI Manager Responsible to: People and Strategy Director Office Location: National Badminton Centre, Milton Keynes (Hybrid working with minimum 2 days in the office to include Thursdays) Term: Permanent Hours: Full-time (35,58h) Salary: £35,000 - £40,000 Diversity & Inclusion: We positively celebrate Diversity & Inclusion at Badminton England. Our aim is to become the UK's most inclusive National Governing Body for our staff and members, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I at Badminton England, head over to our website to read out Inclusion Strategy.
Job Description Data Management Senior Analyst Location: Manchester Salary: Competitive salary package depending on experience Career Level: Senior Analyst Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO As a team: We have an exciting opportunity for a Data Management Senior Analyst to join our Data & AI Practice. As a Data Management Senior Analyst, you will be responsible for designing and implementing Master Data Management (MDM) solutions that support enterprise-wide data governance, quality, and integration initiatives. You will work closely with business and technical stakeholders to ensure that MDM strategies align with organizational goals and deliver measurable value. We deliver scalable, business critical solutions for our clients in the Data Management and Governance team. Our end-to-end experience allows our Data practitioners to advise on Data management and Strategy, Modelling, MDM, Data Quality, Metadata Management, Data Privacy and compliance through to Data Mesh and Marketplace. Our technology and consulting expertise and breadth skills enables transformational change at any scale. You will learn, grow and advance amongst an innovative culture thatthrives on shared success, diverse ways of thinking and enables boundaryless opportunitiesthat candrive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to our global training and network of experts, this is the role for you. In our team you will learn How to showcase and apply your existing skills onto our clients landscapes How to grow your skills working on challenging and innovative solutions in the Masterdata Management and Data Quality spaces Work on new technologies with demanding clients and grow your Data expertise and consulting skillset Work in highly skilled teams advising and supporting our clients through some of the most complex data challenges ever faced As a Data Management Senior Analyst, you will need to Lead the design and architecture of scalable multidomain MDM solutions using platforms such as Reltio or similar Collaborate with data governance, engineering, and business teams to define data domains, hierarchies, and stewardship models Transform business requirements into detailed technical specifications and innovative solution designs Ensure data quality, consistency, and compliance across all systems and processes within the Master Data Management solution Provide functional and technical guidance during implementation, testing, and deployment of MDM solutions Possessing a robust expertise in data modelling, integration, and data lifecycle management, adept at offering insightful guidance on best practices in these areas Bring comprehensive technical and functional thought leadership to both business and development teams, ensuring seamless MDM implementation of the solution while effectively addressing business challenges Qualifications Hands on experience in MDM solution architecture and implementation Strong knowledge of MDM platforms (e.g., Reltio, Informatica MDM, STIBO, Semarchy, etc.) Experience with data governance frameworks and enterprise data modeling Familiarity with cloud based data platforms and integration tools Proven ability to work in cross functional teams and manage stakeholder expectations Set yourself apart DAMA CDMP and DCAM accredited Defining and implementing reference data and metadata management, including next generation solutions and strategies, operating models, architecture and solution components What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications 29/05/26 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Locations Manchester Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Apr 17, 2026
Full time
Job Description Data Management Senior Analyst Location: Manchester Salary: Competitive salary package depending on experience Career Level: Senior Analyst Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO As a team: We have an exciting opportunity for a Data Management Senior Analyst to join our Data & AI Practice. As a Data Management Senior Analyst, you will be responsible for designing and implementing Master Data Management (MDM) solutions that support enterprise-wide data governance, quality, and integration initiatives. You will work closely with business and technical stakeholders to ensure that MDM strategies align with organizational goals and deliver measurable value. We deliver scalable, business critical solutions for our clients in the Data Management and Governance team. Our end-to-end experience allows our Data practitioners to advise on Data management and Strategy, Modelling, MDM, Data Quality, Metadata Management, Data Privacy and compliance through to Data Mesh and Marketplace. Our technology and consulting expertise and breadth skills enables transformational change at any scale. You will learn, grow and advance amongst an innovative culture thatthrives on shared success, diverse ways of thinking and enables boundaryless opportunitiesthat candrive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to our global training and network of experts, this is the role for you. In our team you will learn How to showcase and apply your existing skills onto our clients landscapes How to grow your skills working on challenging and innovative solutions in the Masterdata Management and Data Quality spaces Work on new technologies with demanding clients and grow your Data expertise and consulting skillset Work in highly skilled teams advising and supporting our clients through some of the most complex data challenges ever faced As a Data Management Senior Analyst, you will need to Lead the design and architecture of scalable multidomain MDM solutions using platforms such as Reltio or similar Collaborate with data governance, engineering, and business teams to define data domains, hierarchies, and stewardship models Transform business requirements into detailed technical specifications and innovative solution designs Ensure data quality, consistency, and compliance across all systems and processes within the Master Data Management solution Provide functional and technical guidance during implementation, testing, and deployment of MDM solutions Possessing a robust expertise in data modelling, integration, and data lifecycle management, adept at offering insightful guidance on best practices in these areas Bring comprehensive technical and functional thought leadership to both business and development teams, ensuring seamless MDM implementation of the solution while effectively addressing business challenges Qualifications Hands on experience in MDM solution architecture and implementation Strong knowledge of MDM platforms (e.g., Reltio, Informatica MDM, STIBO, Semarchy, etc.) Experience with data governance frameworks and enterprise data modeling Familiarity with cloud based data platforms and integration tools Proven ability to work in cross functional teams and manage stakeholder expectations Set yourself apart DAMA CDMP and DCAM accredited Defining and implementing reference data and metadata management, including next generation solutions and strategies, operating models, architecture and solution components What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications 29/05/26 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Locations Manchester Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Central Employment Agency
Cambridge, Cambridgeshire
We are supporting a high technology organisation operating in the space and defence sector, seeking a Head of Electronic Systems to lead the technical direction and delivery of mission critical electronic systems. This is a senior engineering leadership role responsible for governing and coordinating multi disciplinary electronic engineering teams across analogue, digital, mixed signal and power domains. The role combines systems level technical authority with people leadership, ensuring electronic subsystems meet stringent performance, reliability, compliance and manufacturability requirements. Reporting into the Head of Engineering, the position plays a key role in delivering integrated electronic solutions across complex RF and communications platforms used in highly regulated environments. You must be able to obtain Security Clearance (SC) for this opportunity Responsibilities Lead and govern electronic systems across space and defence programmes. Provide technical authority across analogue, digital, mixed signal and power electronics. Set engineering standards, assurance practices and design governance frameworks. Own electronic subsystem delivery from concept through qualification and release to manufacture. Coordinate system integration across electronics, RF, FPGA, firmware and mechanical engineering teams. Manage technical risk, interface definition and subsystem performance trade offs. Oversee verification, validation, reliability and compliance activities. Lead obsolescence, lifecycle and technology planning for electronic systems. Mentor senior engineers and develop capability across the electronics function. Contribute to long term electronics and system technology roadmaps. Qualifications Degree in Electronic Engineering or equivalent experience. Proven experience leading multi disciplinary electronics teams in space, defence or other mission critical sectors. Strong systems level background across digital, analogue and mixed signal electronics. Experience operating within regulated environments requiring formal design assurance and qualification. Credibility to act as technical authority with customers, suppliers and internal stakeholders. Experience with space or defence qualification programmes. Knowledge of RF system integration and the electronics to RF boundary. Exposure to software defined or mixed digital RF architectures. Involvement in platform or long lifecycle product development. Newcastle upon Tyne + hybrid Permanent Up to £44,000 DOE Teesside + hybrid working options Permanent £45,000-£50,000 DOE UK remote + travel Permanent Up to £DOE + bonus Richmond, North Yorkshire Permanent Up to £50,000 DOE
Apr 17, 2026
Full time
We are supporting a high technology organisation operating in the space and defence sector, seeking a Head of Electronic Systems to lead the technical direction and delivery of mission critical electronic systems. This is a senior engineering leadership role responsible for governing and coordinating multi disciplinary electronic engineering teams across analogue, digital, mixed signal and power domains. The role combines systems level technical authority with people leadership, ensuring electronic subsystems meet stringent performance, reliability, compliance and manufacturability requirements. Reporting into the Head of Engineering, the position plays a key role in delivering integrated electronic solutions across complex RF and communications platforms used in highly regulated environments. You must be able to obtain Security Clearance (SC) for this opportunity Responsibilities Lead and govern electronic systems across space and defence programmes. Provide technical authority across analogue, digital, mixed signal and power electronics. Set engineering standards, assurance practices and design governance frameworks. Own electronic subsystem delivery from concept through qualification and release to manufacture. Coordinate system integration across electronics, RF, FPGA, firmware and mechanical engineering teams. Manage technical risk, interface definition and subsystem performance trade offs. Oversee verification, validation, reliability and compliance activities. Lead obsolescence, lifecycle and technology planning for electronic systems. Mentor senior engineers and develop capability across the electronics function. Contribute to long term electronics and system technology roadmaps. Qualifications Degree in Electronic Engineering or equivalent experience. Proven experience leading multi disciplinary electronics teams in space, defence or other mission critical sectors. Strong systems level background across digital, analogue and mixed signal electronics. Experience operating within regulated environments requiring formal design assurance and qualification. Credibility to act as technical authority with customers, suppliers and internal stakeholders. Experience with space or defence qualification programmes. Knowledge of RF system integration and the electronics to RF boundary. Exposure to software defined or mixed digital RF architectures. Involvement in platform or long lifecycle product development. Newcastle upon Tyne + hybrid Permanent Up to £44,000 DOE Teesside + hybrid working options Permanent £45,000-£50,000 DOE UK remote + travel Permanent Up to £DOE + bonus Richmond, North Yorkshire Permanent Up to £50,000 DOE
Candyspace are experts in designing, building and optimising digital products. We create websites, mobile apps and commerce solutions for ambitious organisations investing in growth and digital transformation. We are trusted to deliver by some of the world's best-known brands, including ITV, Rolls-Royce, Mazda, Mars and Colgate. Working at Candyspace is about building products that people love. We all work hard to define the sweetspot between customer demand and the needs of the businesses who employ us. And by building products that they all love, we love those products too. To do this you will be part of a diverse and inclusive team of like-minded people, ambitious for themselves and passionate about what they do. You will work on exciting and challenging projects. Candyspace is an equal opportunities employer and we strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply for roles here. If you need reasonable adjustments at any point in the application or interview process, please let us know and feel free to note which pronouns you use (she/her, he/him, they/them etc). Role Overview The Analytics & Optimisation Lead is responsible for leading Candyspace's analytics, insight and experimentation offer across client programmes. The role exists to help clients make better digital decisions, create stronger customer experiences and drive measurable improvement through a structured, evidence led approach to optimisation. Working across strategy, insight and delivery, the Analytics & Optimisation Leadbrings together behavioural data, qualitative understanding, experimentation and business context to identify where the biggest opportunities lie and how to act on them. They advise clients on measurement, testing strategy, tooling and operating models, while partnering closely with UX, design and technical teams to turn opportunities into practical outcomes. As a senior member of the Experience team, this role also helps grow Candyspace's optimisation capability more broadly, contributing to pitches, shaping propositions, improving ways of working and raising the quality of experimentation practice across the business. Key Responsibilities: Data collection: Own the measurement and tracking approach across client products, ensuring data is collected accurately, issues are identified quickly, and implementations are robust enough to support confident optimisation decisions. Data presentation: Translate complex datasets into clear, compelling outputs that help clients and internal teams understand performance, spot patterns and act on insight. Interpreting results: Analyse user behaviour and performance data to uncover what is driving outcomes, connect findings to business goals, and turn evidence into clear recommendations and next steps. Testing strategy: Define KPI frameworks, optimisation roadmaps and testing strategies that focus effort on the highest value opportunities and align experimentation activity to client objectives. Experimentation: Lead the design, delivery and evaluation of experiments across A/B testing, segmentation and personalisation, ensuring strong hypotheses, sound methodology and meaningful learning. Tools: Guide the selection, application and evolution of analytics and experimentation tools, balancing capability, feasibility and commercial value for both clients and Candyspace. Experience is required using Optimizely, Dynamic Yield & VWO. Qualitative insights: Combine quantitative evidence with qualitative insight to build a fuller understanding of customer behaviour, strengthen recommendations and shape more effective optimisation opportunities. Client meetings: Lead client discussions on insight and optimisation with confidence, presenting a clear point of view, building trust and challenging constructively where needed. New business: Lead the optimisation and experimentation contribution to new business activity, shaping persuasive pitch responses, defining credible programme approaches, and helping clients see the strategic and commercial value of continuous optimisation. Strategy: Advise clients on experimentation strategy, helping them define the right approach, operating model and toolset to match their business goals, digital maturity and growth ambitions. Person Profile: Naturally curious and motivated by understanding what drives customer behaviour, performance and growth. Passionate about optimisation, experimentation and using evidence to improve digital experiences in meaningful ways. Proactive and self motivated, with a strong sense of ownership and a desire to make a visible difference. Ambitious and excited by the opportunity to help shape and grow Candyspace's optimisation offer. Collaborative and positive in how they work, with a team first mindset and a willingness to support others. Confident in communicating with clients and colleagues, able to bring clarity, build trust and challenge constructively. Commercially aware, with good judgement and an instinct for balancing customer needs, business goals and delivery realities. Invested in raising standards, sharing knowledge and contributing beyond the immediate remit of the role. Adaptable and resilient, comfortable working in a fast moving environment across multiple priorities. Keen to keep learning, improving and grow with the role over time. Ready to Apply? Click here to complete your application.
Apr 17, 2026
Full time
Candyspace are experts in designing, building and optimising digital products. We create websites, mobile apps and commerce solutions for ambitious organisations investing in growth and digital transformation. We are trusted to deliver by some of the world's best-known brands, including ITV, Rolls-Royce, Mazda, Mars and Colgate. Working at Candyspace is about building products that people love. We all work hard to define the sweetspot between customer demand and the needs of the businesses who employ us. And by building products that they all love, we love those products too. To do this you will be part of a diverse and inclusive team of like-minded people, ambitious for themselves and passionate about what they do. You will work on exciting and challenging projects. Candyspace is an equal opportunities employer and we strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply for roles here. If you need reasonable adjustments at any point in the application or interview process, please let us know and feel free to note which pronouns you use (she/her, he/him, they/them etc). Role Overview The Analytics & Optimisation Lead is responsible for leading Candyspace's analytics, insight and experimentation offer across client programmes. The role exists to help clients make better digital decisions, create stronger customer experiences and drive measurable improvement through a structured, evidence led approach to optimisation. Working across strategy, insight and delivery, the Analytics & Optimisation Leadbrings together behavioural data, qualitative understanding, experimentation and business context to identify where the biggest opportunities lie and how to act on them. They advise clients on measurement, testing strategy, tooling and operating models, while partnering closely with UX, design and technical teams to turn opportunities into practical outcomes. As a senior member of the Experience team, this role also helps grow Candyspace's optimisation capability more broadly, contributing to pitches, shaping propositions, improving ways of working and raising the quality of experimentation practice across the business. Key Responsibilities: Data collection: Own the measurement and tracking approach across client products, ensuring data is collected accurately, issues are identified quickly, and implementations are robust enough to support confident optimisation decisions. Data presentation: Translate complex datasets into clear, compelling outputs that help clients and internal teams understand performance, spot patterns and act on insight. Interpreting results: Analyse user behaviour and performance data to uncover what is driving outcomes, connect findings to business goals, and turn evidence into clear recommendations and next steps. Testing strategy: Define KPI frameworks, optimisation roadmaps and testing strategies that focus effort on the highest value opportunities and align experimentation activity to client objectives. Experimentation: Lead the design, delivery and evaluation of experiments across A/B testing, segmentation and personalisation, ensuring strong hypotheses, sound methodology and meaningful learning. Tools: Guide the selection, application and evolution of analytics and experimentation tools, balancing capability, feasibility and commercial value for both clients and Candyspace. Experience is required using Optimizely, Dynamic Yield & VWO. Qualitative insights: Combine quantitative evidence with qualitative insight to build a fuller understanding of customer behaviour, strengthen recommendations and shape more effective optimisation opportunities. Client meetings: Lead client discussions on insight and optimisation with confidence, presenting a clear point of view, building trust and challenging constructively where needed. New business: Lead the optimisation and experimentation contribution to new business activity, shaping persuasive pitch responses, defining credible programme approaches, and helping clients see the strategic and commercial value of continuous optimisation. Strategy: Advise clients on experimentation strategy, helping them define the right approach, operating model and toolset to match their business goals, digital maturity and growth ambitions. Person Profile: Naturally curious and motivated by understanding what drives customer behaviour, performance and growth. Passionate about optimisation, experimentation and using evidence to improve digital experiences in meaningful ways. Proactive and self motivated, with a strong sense of ownership and a desire to make a visible difference. Ambitious and excited by the opportunity to help shape and grow Candyspace's optimisation offer. Collaborative and positive in how they work, with a team first mindset and a willingness to support others. Confident in communicating with clients and colleagues, able to bring clarity, build trust and challenge constructively. Commercially aware, with good judgement and an instinct for balancing customer needs, business goals and delivery realities. Invested in raising standards, sharing knowledge and contributing beyond the immediate remit of the role. Adaptable and resilient, comfortable working in a fast moving environment across multiple priorities. Keen to keep learning, improving and grow with the role over time. Ready to Apply? Click here to complete your application.
Team Member (Delivery) - Croydon Purley Way (N114472) Job ID N114472 Team Retail Location Croydon Contract Type Temp Job Schedule Part time Contract End 29/06/2026 Salary £8.28 - £12.71 per hour Posting Date 02/04/2026 Apply Before 23/04/2026 SHIFTS YOU ARE APPLYING FOR: 19hrs p/w; Mon 09:00 - 14:00; Tue 09:00 - 14:00; Thu 09:00 - 14:00; Fri 09:00 - 14:00 Working as part of a fast-paced store team, your top priority will be to efficiently process our products so that they are available to customers as quickly as possible. When you're needed to work on the salesfloor, your outstanding customer service skills will shine through. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available. About the Role: Accurately processing stock quickly and to the highest standard, which includes scanning, unpacking, hanging, size cubing and putting stock away Ensuring all stock is gorgeously presented and put onto the sales floors or away in the stockrooms correctly Keeping operational areas of the store clean, tidy and organised Offering fast and friendly service to our customers from back or front areas of the store, working on the sales floor as needed Working as part of the store team, reporting to one of our Coordinators or Managers We'll offer amazing benefits (see further list below) About You: A great communicator who is friendly, calm and efficient - even on your busiest days Accurate, thorough and well organised, with excellent attention to detail You take pride in your work and approach all tasks with energy, pace and enthusiasm Happy to work on your own and keep yourself busy Flexible, supportive and always ready to go the extra mile for your team and our customers Enjoy taking control of your own development In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship. What's Next As part of your application you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial Interview so we can have a chat to find out more about you. In order to apply for this position you must not have had an unsuccessful online assessment (as detailed above) in the last 6 months. Best of luck! Recognition and rewards for doing a great job and achieving great results 25% off most NEXT, MADE , Lipsy , Gap and Victoria's Secret products ( when purchased through NEXT) 10% off most partner brands & up to 15% off Branded Beauty 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract) Early VIP access to sale stock Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform Access to fantastic discounts at our Staff Shops Access a digital GP and other free health and wellbeing services Life assurance You can register for a discounted health plan for you and your family Financial Wellbeing - Save, track and enhance your financial wellbeing Apprenticeship - Earn, learn and gain a qualification (England stores only) Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store Support Networks - Access Network Groups to empower and celebrate each other Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on / (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays). What's Next? Show us what you can do. Submit your application online and our in-store recruiters will take a first look at your experience and strengths. Pre-screening Let's talk. If you're successful at this stage we will get in touch for an initial conversation by video or phone to learn more about you and share what the team is looking for. In-store Assessment Show us what you can do. You'll be invited to an in-store assessment or interview to experience the role first hand and talk through your experience in more detail. For management roles, this may also include a competency-based interview. Offer If it's the right match, our in-store recruiters will be in touch with a job offer and next steps. This is where your journey with NEXT begins. Team Overview Retail is where customers meet NEXT. Step into any of our stores and you'll find energy, variety and opportunity. No two days are the same. It's fast-paced, full of growth and all about our brilliant collaborative team. From outlets to full-range stores, there's space for you to make your mark. Explore similar opportunities across our business. About NEXT You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! Challenges. Opportunities. The future. Let's take it on at NEXT.
Apr 17, 2026
Full time
Team Member (Delivery) - Croydon Purley Way (N114472) Job ID N114472 Team Retail Location Croydon Contract Type Temp Job Schedule Part time Contract End 29/06/2026 Salary £8.28 - £12.71 per hour Posting Date 02/04/2026 Apply Before 23/04/2026 SHIFTS YOU ARE APPLYING FOR: 19hrs p/w; Mon 09:00 - 14:00; Tue 09:00 - 14:00; Thu 09:00 - 14:00; Fri 09:00 - 14:00 Working as part of a fast-paced store team, your top priority will be to efficiently process our products so that they are available to customers as quickly as possible. When you're needed to work on the salesfloor, your outstanding customer service skills will shine through. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available. About the Role: Accurately processing stock quickly and to the highest standard, which includes scanning, unpacking, hanging, size cubing and putting stock away Ensuring all stock is gorgeously presented and put onto the sales floors or away in the stockrooms correctly Keeping operational areas of the store clean, tidy and organised Offering fast and friendly service to our customers from back or front areas of the store, working on the sales floor as needed Working as part of the store team, reporting to one of our Coordinators or Managers We'll offer amazing benefits (see further list below) About You: A great communicator who is friendly, calm and efficient - even on your busiest days Accurate, thorough and well organised, with excellent attention to detail You take pride in your work and approach all tasks with energy, pace and enthusiasm Happy to work on your own and keep yourself busy Flexible, supportive and always ready to go the extra mile for your team and our customers Enjoy taking control of your own development In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship. What's Next As part of your application you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial Interview so we can have a chat to find out more about you. In order to apply for this position you must not have had an unsuccessful online assessment (as detailed above) in the last 6 months. Best of luck! Recognition and rewards for doing a great job and achieving great results 25% off most NEXT, MADE , Lipsy , Gap and Victoria's Secret products ( when purchased through NEXT) 10% off most partner brands & up to 15% off Branded Beauty 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract) Early VIP access to sale stock Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform Access to fantastic discounts at our Staff Shops Access a digital GP and other free health and wellbeing services Life assurance You can register for a discounted health plan for you and your family Financial Wellbeing - Save, track and enhance your financial wellbeing Apprenticeship - Earn, learn and gain a qualification (England stores only) Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store Support Networks - Access Network Groups to empower and celebrate each other Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on / (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays). What's Next? Show us what you can do. Submit your application online and our in-store recruiters will take a first look at your experience and strengths. Pre-screening Let's talk. If you're successful at this stage we will get in touch for an initial conversation by video or phone to learn more about you and share what the team is looking for. In-store Assessment Show us what you can do. You'll be invited to an in-store assessment or interview to experience the role first hand and talk through your experience in more detail. For management roles, this may also include a competency-based interview. Offer If it's the right match, our in-store recruiters will be in touch with a job offer and next steps. This is where your journey with NEXT begins. Team Overview Retail is where customers meet NEXT. Step into any of our stores and you'll find energy, variety and opportunity. No two days are the same. It's fast-paced, full of growth and all about our brilliant collaborative team. From outlets to full-range stores, there's space for you to make your mark. Explore similar opportunities across our business. About NEXT You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! Challenges. Opportunities. The future. Let's take it on at NEXT.
Join Barclays as a Business Analyst within the Equities and Electronic Trading business. The role is in equities electronic trading area covering algorithmic execution, smart order routing, and internalisation. The role provides an opportunity to work on new features to enhance existing system functionality, such as improving internalisation rates, support new workflows, order types, and venues, as well as on the buildout of a new strategic electronic trading platform. On day-to-day basis you will work closely with the business, quants, developers and various other teams and senior stakeholders to structure requirements, provide hands on analysis, initiate and run projects through to delivery. To be successful, you should have: Knowledge of front to back cash equities flows Experience of producing functional requirements and integration specifications for developers Hands on analysis skills (e.g. SQL, Q KDB) Project scoping, estimation, progress control and delivery track record Other highly valued skills may include: Knowledge of execution algorithms, smart order routing, market structure, client, and/or exchange connectivity Knowledge of cash equities or other asset classes (FX, rates, derivatives, etc.) Pro active identification of change related system risks and corresponding remediation You may be assessed on key critical skills relevant to success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology skills, as well as job specific technical skills. This role is based in London. Purpose of the role To support the organisation, achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities. Accountabilities Identification and analysis of business problems and client requirements that require change within the organisation. Development of business requirements that will address business problems and opportunities. Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations. Support the creation of business cases that justify investment in proposed solutions. Conduct feasibility studies to determine the viability of proposed solutions. Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget. Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope. Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures. If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Apr 17, 2026
Full time
Join Barclays as a Business Analyst within the Equities and Electronic Trading business. The role is in equities electronic trading area covering algorithmic execution, smart order routing, and internalisation. The role provides an opportunity to work on new features to enhance existing system functionality, such as improving internalisation rates, support new workflows, order types, and venues, as well as on the buildout of a new strategic electronic trading platform. On day-to-day basis you will work closely with the business, quants, developers and various other teams and senior stakeholders to structure requirements, provide hands on analysis, initiate and run projects through to delivery. To be successful, you should have: Knowledge of front to back cash equities flows Experience of producing functional requirements and integration specifications for developers Hands on analysis skills (e.g. SQL, Q KDB) Project scoping, estimation, progress control and delivery track record Other highly valued skills may include: Knowledge of execution algorithms, smart order routing, market structure, client, and/or exchange connectivity Knowledge of cash equities or other asset classes (FX, rates, derivatives, etc.) Pro active identification of change related system risks and corresponding remediation You may be assessed on key critical skills relevant to success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology skills, as well as job specific technical skills. This role is based in London. Purpose of the role To support the organisation, achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities. Accountabilities Identification and analysis of business problems and client requirements that require change within the organisation. Development of business requirements that will address business problems and opportunities. Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations. Support the creation of business cases that justify investment in proposed solutions. Conduct feasibility studies to determine the viability of proposed solutions. Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget. Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope. Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures. If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Head of Information Technology / Head of Information Systems - IT Strategy, Technology Leadership, Team/Line Management, Stakeholder Engagement, Governance; Management oversight of: Infrastructure/Cloud, Datacentre, Service Delivery, Applications, ERP, Security, Vendor Management, Programme Management; Business Intelligence, ITIL. Permanent, East Kent/Hybrid. £100k - £120k +Car Allowance +Bonus +Benefits (Negotiable on experience). Head of IT / Head of Information Systems required by leading organisation within the heavy building materials, logistics and construction industry. The Head of IT / Head of Information Systems will be responsible for overseeing the strategic direction, development, and management of information systems and technology infrastructure across all business units. This role ensures that IT operations are aligned with business strategy and drive digital transformation initiatives. The successful candidate will lead the design, implementation, and maintenance of secure, scalable, and efficient systems (Enterprise Software Applications, Infrastructure) whilst managing IT operations, governance, cybersecurity, data strategy, compliance, budgets and personnel. As such you will have ultimate responsibility for: IT Strategy, Digital Transformation, IT Programmes and the evolution of the IT environment Line and subsequent matrix management of a multi-disciplinary IT team Oversight of the design, delivery and management of all IT systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Oversight of core business systems including enterprise-wide ERP systems Service Delivery, ITIL processes and support for a mid-sized national userbase IT Security and Governance inc InfoSec Policy and Procedure Senior level business stakeholder engagement and advisory presenting relevant business intelligence to board level to drive operational change Budgetary management and reporting Vendor selection and management including contract management You may have been working in either a Head of IT, Head of Information Systems, IT Director, CIO, CTO (or deputy) role ideally within mid-sized corporate environments. We welcome candidates from a range of backgrounds but any experience within building services, construction, engineering, primary industry, logistics or related sectors would be of additional interest. You will however be able to demonstrate: Significant experience gained in IT leadership roles at a senior level Strong leadership and management oversight experience of a small teams of Infrastructure, Application Support (ERP), Service Delivery and Project / Programme Management functions Vendor and departmental budgetary management responsibility Proven experience in enterprise IT management, systems integration, cybersecurity, and digital transformation (ERP/CRM/Azure Cloud, Networks etc) Hands-on senior level Programme and Project Management expertise Strong knowledge of IT governance frameworks (e.g., ITIL) and compliance standards. Experience managing IT operations across multiple sites or business units is highly desirable. Strong commercial engagement expertise with advisory business intelligence focus ITIL awareness and Change Management This is an excellent opportunity to join a stable, well-established leader in the construction industry during a time of operational change; you will be instrumental in leading and shaping the IT / IS environment over many years to come as well as shaping the broader business via technology-led initiatives. You will need a driving license and car to reach the company's head offices. Easily commutable from Canterbury, Whitstable, Herne Bay, Ramsgate, Deal, Folkestone, Dover, Faversham, Thanet or Ashford, Kent.
Apr 17, 2026
Full time
Head of Information Technology / Head of Information Systems - IT Strategy, Technology Leadership, Team/Line Management, Stakeholder Engagement, Governance; Management oversight of: Infrastructure/Cloud, Datacentre, Service Delivery, Applications, ERP, Security, Vendor Management, Programme Management; Business Intelligence, ITIL. Permanent, East Kent/Hybrid. £100k - £120k +Car Allowance +Bonus +Benefits (Negotiable on experience). Head of IT / Head of Information Systems required by leading organisation within the heavy building materials, logistics and construction industry. The Head of IT / Head of Information Systems will be responsible for overseeing the strategic direction, development, and management of information systems and technology infrastructure across all business units. This role ensures that IT operations are aligned with business strategy and drive digital transformation initiatives. The successful candidate will lead the design, implementation, and maintenance of secure, scalable, and efficient systems (Enterprise Software Applications, Infrastructure) whilst managing IT operations, governance, cybersecurity, data strategy, compliance, budgets and personnel. As such you will have ultimate responsibility for: IT Strategy, Digital Transformation, IT Programmes and the evolution of the IT environment Line and subsequent matrix management of a multi-disciplinary IT team Oversight of the design, delivery and management of all IT systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Oversight of core business systems including enterprise-wide ERP systems Service Delivery, ITIL processes and support for a mid-sized national userbase IT Security and Governance inc InfoSec Policy and Procedure Senior level business stakeholder engagement and advisory presenting relevant business intelligence to board level to drive operational change Budgetary management and reporting Vendor selection and management including contract management You may have been working in either a Head of IT, Head of Information Systems, IT Director, CIO, CTO (or deputy) role ideally within mid-sized corporate environments. We welcome candidates from a range of backgrounds but any experience within building services, construction, engineering, primary industry, logistics or related sectors would be of additional interest. You will however be able to demonstrate: Significant experience gained in IT leadership roles at a senior level Strong leadership and management oversight experience of a small teams of Infrastructure, Application Support (ERP), Service Delivery and Project / Programme Management functions Vendor and departmental budgetary management responsibility Proven experience in enterprise IT management, systems integration, cybersecurity, and digital transformation (ERP/CRM/Azure Cloud, Networks etc) Hands-on senior level Programme and Project Management expertise Strong knowledge of IT governance frameworks (e.g., ITIL) and compliance standards. Experience managing IT operations across multiple sites or business units is highly desirable. Strong commercial engagement expertise with advisory business intelligence focus ITIL awareness and Change Management This is an excellent opportunity to join a stable, well-established leader in the construction industry during a time of operational change; you will be instrumental in leading and shaping the IT / IS environment over many years to come as well as shaping the broader business via technology-led initiatives. You will need a driving license and car to reach the company's head offices. Easily commutable from Canterbury, Whitstable, Herne Bay, Ramsgate, Deal, Folkestone, Dover, Faversham, Thanet or Ashford, Kent.
Role - The candidate will be hired as "Service Line Specialist" at Director level reporting to UKI Market lead for GGM Intuitive Operations & Automation (IOA) business unit. Title - Service Line Specialist Location: UK - London Travel - Weekly travel will vary depending on customer and prospect requirements. Summary of Department Focus: Intuitive Operations & Automation (IOA) business unit is one of Cognizant's highest growth businesses and a critical part of Cognizant's Digital imperatives in the market. UKI is a high-growth region and IOA is looking at expanding its presence further. One of IOA's strategic growth objectives is UKI region markets and IOA is looking for a highly accomplished, results-driven sales executive to originate, advance, and close large sales opportunities in outsourcing. This individual will be working with industry community (Client Partners, SLM (Service line managers) IOA leadership and the UKI MCU (Market Commercial Unit) leadership to drive sales and business development in a high growth and highly autonomous environment. Summary Job Description: Define and improve the go-to-market plans, offerings, and value propositions. Drive sales and pipeline. Build strong internal relationships with Cognizant's UKI MCU & MDU (Market Commercial & Delivery Unit) leadership, IOA Commercial/Offshore Delivery Heads and other core leaders. Key Accountabilities: Closing Sales - The main responsibility and focus of the role will be the growth of our IOA business within Europe. Specifically, win new deals in customer account per pre agreed targets. Sales Plan Creation - A critical early task will be developing and executing a growth plan for Products & Resources domain (Retail/Consumer Goods & Manufacturing/FMCG). Pipeline Management - Among the critical tasks likely be featured in the sales plans, are developing the opportunity pipeline, qualifying high priority deals and winning new business in line with agreed targets. Demand Generation - To work with IOA and UKI MCU teams to identify prospects, create marketing plans and take responsibility to engage new clients in conversation. Proposal Development - Understand customer needs and translate them into winning proposals for Cognizant and its customer in partnership with the presales and solution teams. IOA Solution Development Oversight - As a pursuit leader, partner with IOA solution architects, delivery teams and other horizontal practices (e.g., AIA, EAS) to create effective deal solutions. Deal Shaping/ Pricing Development - Develop creative deal shapes, commercial structures, and pricing proposals as part of a winning sales pursuit. Work closely with the business unit and regional FP&A teams. C-Level Client Relationship Building - Build relationships across CXO levels in client organizations and developing executive level relationships. Renewal deals in the industry - Build relationships with the potential customers by working with Vertical and Country teams. Build disruptive propositions to hunt and win these businesses in the industry. Key Competencies: BPO - Deep understanding of Business process outsourcing/Digitization and able to engage Customers in BPO deal, solution, transition, and transformation shaping discussions. IOA Solution Development - Experience in developing BPO solutions ground up, in partnership with different stakeholders within an organisation. Hands on participation in solution and content development Industry Experience - Demonstrated ability to understand business process challenges in one or more of our key industries and translating the needs in developing compelling business process solutions with a strong focus on technology-enabled process delivery. Global Experience - Significant international experience required including being conversant in global service delivery models - both shared services and IOA. Verbal Communication Skills - Excellent public speaking and presentation skills including the ability to convey a set of complex and detailed deal elements in a compelling, engaging, and easy to understand manner suitable for C-level buyers. Written Communication Skills - Ability to create compelling sales story lines and PowerPoint decks for presentation to C-level executives. Approach to Work - Possess the innate ability to thrive in a fast-paced, client-focused, changing environment and work independently in a self-directed manner. Knowledge: Global Business Services - Client-facing GBS project experience is preferred. Technology - Understanding of technology solutions is required, especially how it affect business and operations. Professional Contacts - Existing strong relationships with third party advisors, industry analyst, and potential C-level buyers is preferred. Virtual Work Environment - Experience working in a virtual home / office work environment is preferred. Experience: Experience in selling Public Sector domain in BPO/Consulting services working for a blue-chip company with added advantage in Products & Resources (Retail/Consumer Goods & Manufacturing/FMCG) industry selling. Executive-level interpersonal, verbal, written and presentation skills, good listener, ability to provide a trusted voice at the decision-making table and be an advocate of Cognizant's vision and value proposition. Experience in proactively growing customer relationships within an account while expanding their understanding of the customer's business. He/she should be able to meet/deliver annual sales target of 20M TCV. Qualifications: Degrees - CPA, MBA, or advanced degree in related field is preferred.
Apr 17, 2026
Full time
Role - The candidate will be hired as "Service Line Specialist" at Director level reporting to UKI Market lead for GGM Intuitive Operations & Automation (IOA) business unit. Title - Service Line Specialist Location: UK - London Travel - Weekly travel will vary depending on customer and prospect requirements. Summary of Department Focus: Intuitive Operations & Automation (IOA) business unit is one of Cognizant's highest growth businesses and a critical part of Cognizant's Digital imperatives in the market. UKI is a high-growth region and IOA is looking at expanding its presence further. One of IOA's strategic growth objectives is UKI region markets and IOA is looking for a highly accomplished, results-driven sales executive to originate, advance, and close large sales opportunities in outsourcing. This individual will be working with industry community (Client Partners, SLM (Service line managers) IOA leadership and the UKI MCU (Market Commercial Unit) leadership to drive sales and business development in a high growth and highly autonomous environment. Summary Job Description: Define and improve the go-to-market plans, offerings, and value propositions. Drive sales and pipeline. Build strong internal relationships with Cognizant's UKI MCU & MDU (Market Commercial & Delivery Unit) leadership, IOA Commercial/Offshore Delivery Heads and other core leaders. Key Accountabilities: Closing Sales - The main responsibility and focus of the role will be the growth of our IOA business within Europe. Specifically, win new deals in customer account per pre agreed targets. Sales Plan Creation - A critical early task will be developing and executing a growth plan for Products & Resources domain (Retail/Consumer Goods & Manufacturing/FMCG). Pipeline Management - Among the critical tasks likely be featured in the sales plans, are developing the opportunity pipeline, qualifying high priority deals and winning new business in line with agreed targets. Demand Generation - To work with IOA and UKI MCU teams to identify prospects, create marketing plans and take responsibility to engage new clients in conversation. Proposal Development - Understand customer needs and translate them into winning proposals for Cognizant and its customer in partnership with the presales and solution teams. IOA Solution Development Oversight - As a pursuit leader, partner with IOA solution architects, delivery teams and other horizontal practices (e.g., AIA, EAS) to create effective deal solutions. Deal Shaping/ Pricing Development - Develop creative deal shapes, commercial structures, and pricing proposals as part of a winning sales pursuit. Work closely with the business unit and regional FP&A teams. C-Level Client Relationship Building - Build relationships across CXO levels in client organizations and developing executive level relationships. Renewal deals in the industry - Build relationships with the potential customers by working with Vertical and Country teams. Build disruptive propositions to hunt and win these businesses in the industry. Key Competencies: BPO - Deep understanding of Business process outsourcing/Digitization and able to engage Customers in BPO deal, solution, transition, and transformation shaping discussions. IOA Solution Development - Experience in developing BPO solutions ground up, in partnership with different stakeholders within an organisation. Hands on participation in solution and content development Industry Experience - Demonstrated ability to understand business process challenges in one or more of our key industries and translating the needs in developing compelling business process solutions with a strong focus on technology-enabled process delivery. Global Experience - Significant international experience required including being conversant in global service delivery models - both shared services and IOA. Verbal Communication Skills - Excellent public speaking and presentation skills including the ability to convey a set of complex and detailed deal elements in a compelling, engaging, and easy to understand manner suitable for C-level buyers. Written Communication Skills - Ability to create compelling sales story lines and PowerPoint decks for presentation to C-level executives. Approach to Work - Possess the innate ability to thrive in a fast-paced, client-focused, changing environment and work independently in a self-directed manner. Knowledge: Global Business Services - Client-facing GBS project experience is preferred. Technology - Understanding of technology solutions is required, especially how it affect business and operations. Professional Contacts - Existing strong relationships with third party advisors, industry analyst, and potential C-level buyers is preferred. Virtual Work Environment - Experience working in a virtual home / office work environment is preferred. Experience: Experience in selling Public Sector domain in BPO/Consulting services working for a blue-chip company with added advantage in Products & Resources (Retail/Consumer Goods & Manufacturing/FMCG) industry selling. Executive-level interpersonal, verbal, written and presentation skills, good listener, ability to provide a trusted voice at the decision-making table and be an advocate of Cognizant's vision and value proposition. Experience in proactively growing customer relationships within an account while expanding their understanding of the customer's business. He/she should be able to meet/deliver annual sales target of 20M TCV. Qualifications: Degrees - CPA, MBA, or advanced degree in related field is preferred.
A fast-growing creative agency in Belfast seeks a Creative Project Manager to lead projects across brand, design, and digital. You will be responsible for delivering high-quality outcomes while managing budgets and timelines effectively. The ideal candidate has 4-5 years of experience in an agency setting, excels in client communication, and possesses strong project management skills. This role offers the chance to work in a dynamic environment with significant opportunities for growth and innovation.
Apr 17, 2026
Full time
A fast-growing creative agency in Belfast seeks a Creative Project Manager to lead projects across brand, design, and digital. You will be responsible for delivering high-quality outcomes while managing budgets and timelines effectively. The ideal candidate has 4-5 years of experience in an agency setting, excels in client communication, and possesses strong project management skills. This role offers the chance to work in a dynamic environment with significant opportunities for growth and innovation.
Expanded are currently recruiting for a Project Engineer (Lead Digital Build Engineer) to drive certainty, engineered safety and excellence in delivery at the Monklands Replacement Project. NHS Lanarkshire's ambition is to deliver Scotland's first fully digital and net zero carbon hospital through the Monklands Replacement Project (MRP). The new hospital is a hugely significant capital project with massive benefits for healthcare, the economy and local community across Lanarkshire and Scotland. This is the perfect role for an experienced Project Engineer to move into a Digital Build role. Known terms: Lead Digital Construction Manager / Project Engineer The right candidate will: Have demonstrable experience of managing Civils and Structural interface coordination across large schemes of work (£100million +) Have an excellent technical understanding of all common construction methodologies associated with reinforced concrete frames including temporary works schemes and Design for Manufacture and Assembly Possess a broad Digital skillset covering Autodesk products such as Revit, Navisworks and Civils3D as well as Solibri Model Checker Have a passion for digitalisation and automation of construction design. Be a confident communicator able to work closely with design consultants, senior members of the project engineering and leadership teams. Be influential in ensuring the adherence to Digital Build processes across all levels and disciplines of the project team. Be an enthusiastic mentor and leader to a Digital Build team, providing technical supervision and training to junior members of staff and members of the project team. About us: Laing O'Rourke are an international engineering and construction company delivering state-of-the-art infrastructure and buildings projects for clients in the UK, Middle East and Australia. Certainty, reliability, quality - this is what our clients want. And at Laing O'Rourke, we have more than 150 years of experience delivering it. Laing O'Rourke's story is one of energy, passion, ambition, people and teamwork. We harness the power of our experience, stretching back over a century and a half to deliver certainty for our clients. As part of the Disability Confident scheme, we would like to enable access to candidates with long term health conditions and disabilities through the 'Offer an interview scheme'. This supports applicants that meet the essential criteria by offering an interview for the advertised position. Please let us know prior to interview what adjustments are required as well as discussing how we can support you in the workplace. We want to ensure our recruitment process is accessible to all. If you need the application form in an alternative format or you would like to know more about our recruitment process, please email
Apr 17, 2026
Full time
Expanded are currently recruiting for a Project Engineer (Lead Digital Build Engineer) to drive certainty, engineered safety and excellence in delivery at the Monklands Replacement Project. NHS Lanarkshire's ambition is to deliver Scotland's first fully digital and net zero carbon hospital through the Monklands Replacement Project (MRP). The new hospital is a hugely significant capital project with massive benefits for healthcare, the economy and local community across Lanarkshire and Scotland. This is the perfect role for an experienced Project Engineer to move into a Digital Build role. Known terms: Lead Digital Construction Manager / Project Engineer The right candidate will: Have demonstrable experience of managing Civils and Structural interface coordination across large schemes of work (£100million +) Have an excellent technical understanding of all common construction methodologies associated with reinforced concrete frames including temporary works schemes and Design for Manufacture and Assembly Possess a broad Digital skillset covering Autodesk products such as Revit, Navisworks and Civils3D as well as Solibri Model Checker Have a passion for digitalisation and automation of construction design. Be a confident communicator able to work closely with design consultants, senior members of the project engineering and leadership teams. Be influential in ensuring the adherence to Digital Build processes across all levels and disciplines of the project team. Be an enthusiastic mentor and leader to a Digital Build team, providing technical supervision and training to junior members of staff and members of the project team. About us: Laing O'Rourke are an international engineering and construction company delivering state-of-the-art infrastructure and buildings projects for clients in the UK, Middle East and Australia. Certainty, reliability, quality - this is what our clients want. And at Laing O'Rourke, we have more than 150 years of experience delivering it. Laing O'Rourke's story is one of energy, passion, ambition, people and teamwork. We harness the power of our experience, stretching back over a century and a half to deliver certainty for our clients. As part of the Disability Confident scheme, we would like to enable access to candidates with long term health conditions and disabilities through the 'Offer an interview scheme'. This supports applicants that meet the essential criteria by offering an interview for the advertised position. Please let us know prior to interview what adjustments are required as well as discussing how we can support you in the workplace. We want to ensure our recruitment process is accessible to all. If you need the application form in an alternative format or you would like to know more about our recruitment process, please email
Trades Workforce Solutions
Cardiff, South Glamorgan
A leading consultancy partner is seeking an experienced Project Manager to lead a pivotal digital transformation programme in the public sector. You will influence delivery processes and manage various aspects of the project to ensure alignment with GDS standards. The ideal candidate will have proven experience in complex public-sector projects, strong stakeholder engagement skills, and familiarity with agile delivery principles. This hybrid role is based in Liverpool with occasional travel to London, offering the chance to impact public services significantly.
Apr 17, 2026
Full time
A leading consultancy partner is seeking an experienced Project Manager to lead a pivotal digital transformation programme in the public sector. You will influence delivery processes and manage various aspects of the project to ensure alignment with GDS standards. The ideal candidate will have proven experience in complex public-sector projects, strong stakeholder engagement skills, and familiarity with agile delivery principles. This hybrid role is based in Liverpool with occasional travel to London, offering the chance to impact public services significantly.
Job Description: The opportunity The Grid Automation Business Unit of Hitachi Energy is seeking a dynamic Global IT Leader for the role of Global BST Manager, Grid Automation, to lead an existing team of over forty IT Professionals in supporting and advancing Grid Automation's global businesses and digital IT transformation initiatives. Business Solution Teams (BSTs) in each Business Unit (BU) have complete responsibility for managing BU-specific applications and Infrastructure services, including service delivery. They oversee and control these applications and services while adhering to global governance and security standards. BSTs design and implement the IT Roadmap and Application Landscape for their respective BUs to align with business requirements. They closely collaborate with global departments to help deliver function-wide applications and enterprise platforms. How you will make an impact Lead Business relationship management with BUs including BST Leadership and guidance across BU/HUB/GPG/Functions. Lead IT Demand Mgt to meet Business requirements. Management and governance of the BST IT organization to support and deliver on Demand priorities. Accountable for Application Management for BU specific applications, Infrastructure/ Onsite Service Delivery Operational Management of BST assigned Sites. Support IT/OT Cybersecurity Onsite Service Delivery Operational Management of BST assigned Sites. Digital Transformation IT Build Deployments to support growth of business. Accountable for the total IT offering to the business and provide interface to relevant IT partners, articulating the needs of the business to the relevant IT partners to ensure impactful support to the business. Ensure alignment of IT roadmap to business needs through communication and active feedback loops between stakeholders and IT organization. Define and implement strategic IT priorities in the organization in line with BU strategy and Strategic Business initiatives, covering business functions application landscape, utilizing the existing IT solutions portfolio or ensuring to provide new solutions, where appropriate. Understand the business demands, the current and long-term business strategy and translate them into opportunities for IT to add value to the business. Implement and ensure compliance with global and local standards, tools, processes related to operations/projects execution. Analyze results of internal and external audits and identify common areas of improvement within the organization. Provide the BU escalation point for all IT related issues. Responsible for BST budget and investments and creating transparency on business unit IT costs. Setting standard documentation for audits and their records, findings and reports. Develop and share best practices across BST community. Foster communication between BU and IT organization. Ensure (with HR support) that the area of responsibility is properly organized, staffed, skilled and directed. Guides, motivates and develops direct and indirect subordinates within HR policies, for the benefit of both company and the employee. Your background Minimum 15+ years of professional working experience in IT. 10+ years' experience working in global and diverse organizations with understanding of Infrastructure, Applications and platforms. A bachelor's degree is required; a master's degree is preferred. Strong written and verbal communication skills. Highly organized with attention to detail. Proven success working in matrixed organizations. Capable of successfully leading remote teams across multiple time zones More about us: Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. About Hitachi- We offer: Contract of employment Benefits: We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.We can provide more information during the recruitment process. Possibility to gain experience in international environment Possibility to work for industry leader in green energy solution Applicable only for Poland location align with local law regulations - We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Apr 17, 2026
Full time
Job Description: The opportunity The Grid Automation Business Unit of Hitachi Energy is seeking a dynamic Global IT Leader for the role of Global BST Manager, Grid Automation, to lead an existing team of over forty IT Professionals in supporting and advancing Grid Automation's global businesses and digital IT transformation initiatives. Business Solution Teams (BSTs) in each Business Unit (BU) have complete responsibility for managing BU-specific applications and Infrastructure services, including service delivery. They oversee and control these applications and services while adhering to global governance and security standards. BSTs design and implement the IT Roadmap and Application Landscape for their respective BUs to align with business requirements. They closely collaborate with global departments to help deliver function-wide applications and enterprise platforms. How you will make an impact Lead Business relationship management with BUs including BST Leadership and guidance across BU/HUB/GPG/Functions. Lead IT Demand Mgt to meet Business requirements. Management and governance of the BST IT organization to support and deliver on Demand priorities. Accountable for Application Management for BU specific applications, Infrastructure/ Onsite Service Delivery Operational Management of BST assigned Sites. Support IT/OT Cybersecurity Onsite Service Delivery Operational Management of BST assigned Sites. Digital Transformation IT Build Deployments to support growth of business. Accountable for the total IT offering to the business and provide interface to relevant IT partners, articulating the needs of the business to the relevant IT partners to ensure impactful support to the business. Ensure alignment of IT roadmap to business needs through communication and active feedback loops between stakeholders and IT organization. Define and implement strategic IT priorities in the organization in line with BU strategy and Strategic Business initiatives, covering business functions application landscape, utilizing the existing IT solutions portfolio or ensuring to provide new solutions, where appropriate. Understand the business demands, the current and long-term business strategy and translate them into opportunities for IT to add value to the business. Implement and ensure compliance with global and local standards, tools, processes related to operations/projects execution. Analyze results of internal and external audits and identify common areas of improvement within the organization. Provide the BU escalation point for all IT related issues. Responsible for BST budget and investments and creating transparency on business unit IT costs. Setting standard documentation for audits and their records, findings and reports. Develop and share best practices across BST community. Foster communication between BU and IT organization. Ensure (with HR support) that the area of responsibility is properly organized, staffed, skilled and directed. Guides, motivates and develops direct and indirect subordinates within HR policies, for the benefit of both company and the employee. Your background Minimum 15+ years of professional working experience in IT. 10+ years' experience working in global and diverse organizations with understanding of Infrastructure, Applications and platforms. A bachelor's degree is required; a master's degree is preferred. Strong written and verbal communication skills. Highly organized with attention to detail. Proven success working in matrixed organizations. Capable of successfully leading remote teams across multiple time zones More about us: Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. About Hitachi- We offer: Contract of employment Benefits: We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.We can provide more information during the recruitment process. Possibility to gain experience in international environment Possibility to work for industry leader in green energy solution Applicable only for Poland location align with local law regulations - We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
L'Oréal Group, the world's leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L'Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide. As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty. At L'Oréal, you'll be part of a vibrant community that thrives on creativity, embraces challenges, and celebrates success. Together, we push boundaries, create trends, and redefine what's possible. Are you ready to make an impact and be part of the journey? The retail landscape is changing more rapidly than ever, with shopper habits shifting to trend-led, now demanding authenticity and experience over brand and product. We are looking for engaging individuals to join us on the journey of change and navigate the future of retail with delivering impactful training. Representingour portfolio of the most PremiumCollection Fragrances you will be the brand and category expert, bringing to life our heritage and values in store, whilst developing partnerships to driveretail business within our key retailers and store teams. You will also be a key partner in buildingAdvocacy and working with Influencers. Your mission is to inspire our customers to drive engagement,loyaltyand performance of thebrands. You will demonstrate genuine excitement and enthusiasm for people and luxury retail, with our mission to drive loyalty and memorable customer experiences. You ooze passion forFragrance, particularly the premium collection categorykeepup-to-date with current trends andolfactory storytelling and expertiseto motivate and inspire our fast-paced retail teams to drive results and build a connection and love forthe fragrance category. You will be a driven self-starter who creates a real buzz with the retail teams on store visits, whilst being service and experience led. Your creative flare and innovative eventingand masterclass ideaswill come to life in planning and executing in store events, with the business goal to drive retail targets. Your passion for influencing people will come to play when leading from the front, sharing best practices with exceptional eventing. Aligned with our values, whilst being trend led and commercially aware. You are digitally savvy and actively engage with social media trends to create content, with a strong on-camera presence. You will have a proven track record of facilitating masterclasses. Being thefragrancelead for PR-led fashion shows, collaborations, media events, editorial interviews and shoots. Supporting PR-led influencer events, shoots and relationship building. You will deliver Masterclasses in flagship stores and at brand events (bothconsumerfacing as well as press, media, influencers) to various size groups You will deliver retail through activity and can seamlessly switch on impromptu sessions when pre-booked activity is cancelled or under subscribed. You will have the ability to influence stakeholders and be results oriented, engaging in the delivery to drive growth and master retail excellence. Being accountable for the performance of the events in your stores. You will collaborate with Education teams to developOlfactoryskills for the brand, through classroom & digital education, as well as in store coaching. You will be a genuine Brand Ambassador, confidently leading the animation and coaching for retailer engagement whilst bringing our brands to life. You will be responsible for growing our retail business through achieving business metrics and incremental growth. Following brandguidelinesyou will create videos and content for both education and social mediaincluding olfactory expertise, exceptional storytelling and trend led content. Cultivate a strong online presence through a branded Instagram handle, creating engaging content that reflects current social media trends, expands your network, and professionally represents the brand. You will regularly work with the Advocacy & Influence team, as well as brand teams on key launches and projects Driving CRM & Data capture at all events/store visits to increase customer loyalty Must Haves Minimum of 3 years Retail experience Highly skilled inFragrance - olfactory expertise, storytelling and premium perfumery focused. Proven track record of driving retail results, providing exceptional customer service Proven track record of regularly setting up, promoting and executing successful face to face and virtual masterclass events. Flexible approach to availability in line with the needs of the business. We would love your animating magic to be spread across UKI, therefore we would need you to be comfortable with travelling and occasional overnight stays. This role isfield/storebased, so you will be comfortable travellingtomultiple different stores across the UKI as well as supporting with Education and A&I events. Well-developed analytical skills, with the ability to approach in identifying opportunities. DELIVERABLES/OUTCOMES: Achievement of Event Targets Contribute to driving Retail Performance in region Exceptional consumer experience KEY SKILLS High levelFragrance Expertise KEY STAKEHOLDERS: Head of Fragrance Education Flagship Store Managers Benefits and Rewards - Be Rewarded, Be Valued, Be L'Oréal Join L'Oréal Luxe and enjoy a comprehensive rewards package designed to recognize your contributions and support your well-being: Competitive Compensation :Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success. Exclusive Product Perks :Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop. Generous Time Off :Recharge and refresh with 30 days of holiday, inclusive of bank holidays. Health and Wellness Benefits :Take advantage of discounted dental insurance and access additional support resources for mental health and financial well-being. Referral Bonus Program :Share the L'Oréal Luxe experience and earn bonuses by referring talented individuals to join our team. Sustainability Initiatives :Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L'Oréal for the Future initiatives. At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
Apr 17, 2026
Full time
L'Oréal Group, the world's leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L'Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide. As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty. At L'Oréal, you'll be part of a vibrant community that thrives on creativity, embraces challenges, and celebrates success. Together, we push boundaries, create trends, and redefine what's possible. Are you ready to make an impact and be part of the journey? The retail landscape is changing more rapidly than ever, with shopper habits shifting to trend-led, now demanding authenticity and experience over brand and product. We are looking for engaging individuals to join us on the journey of change and navigate the future of retail with delivering impactful training. Representingour portfolio of the most PremiumCollection Fragrances you will be the brand and category expert, bringing to life our heritage and values in store, whilst developing partnerships to driveretail business within our key retailers and store teams. You will also be a key partner in buildingAdvocacy and working with Influencers. Your mission is to inspire our customers to drive engagement,loyaltyand performance of thebrands. You will demonstrate genuine excitement and enthusiasm for people and luxury retail, with our mission to drive loyalty and memorable customer experiences. You ooze passion forFragrance, particularly the premium collection categorykeepup-to-date with current trends andolfactory storytelling and expertiseto motivate and inspire our fast-paced retail teams to drive results and build a connection and love forthe fragrance category. You will be a driven self-starter who creates a real buzz with the retail teams on store visits, whilst being service and experience led. Your creative flare and innovative eventingand masterclass ideaswill come to life in planning and executing in store events, with the business goal to drive retail targets. Your passion for influencing people will come to play when leading from the front, sharing best practices with exceptional eventing. Aligned with our values, whilst being trend led and commercially aware. You are digitally savvy and actively engage with social media trends to create content, with a strong on-camera presence. You will have a proven track record of facilitating masterclasses. Being thefragrancelead for PR-led fashion shows, collaborations, media events, editorial interviews and shoots. Supporting PR-led influencer events, shoots and relationship building. You will deliver Masterclasses in flagship stores and at brand events (bothconsumerfacing as well as press, media, influencers) to various size groups You will deliver retail through activity and can seamlessly switch on impromptu sessions when pre-booked activity is cancelled or under subscribed. You will have the ability to influence stakeholders and be results oriented, engaging in the delivery to drive growth and master retail excellence. Being accountable for the performance of the events in your stores. You will collaborate with Education teams to developOlfactoryskills for the brand, through classroom & digital education, as well as in store coaching. You will be a genuine Brand Ambassador, confidently leading the animation and coaching for retailer engagement whilst bringing our brands to life. You will be responsible for growing our retail business through achieving business metrics and incremental growth. Following brandguidelinesyou will create videos and content for both education and social mediaincluding olfactory expertise, exceptional storytelling and trend led content. Cultivate a strong online presence through a branded Instagram handle, creating engaging content that reflects current social media trends, expands your network, and professionally represents the brand. You will regularly work with the Advocacy & Influence team, as well as brand teams on key launches and projects Driving CRM & Data capture at all events/store visits to increase customer loyalty Must Haves Minimum of 3 years Retail experience Highly skilled inFragrance - olfactory expertise, storytelling and premium perfumery focused. Proven track record of driving retail results, providing exceptional customer service Proven track record of regularly setting up, promoting and executing successful face to face and virtual masterclass events. Flexible approach to availability in line with the needs of the business. We would love your animating magic to be spread across UKI, therefore we would need you to be comfortable with travelling and occasional overnight stays. This role isfield/storebased, so you will be comfortable travellingtomultiple different stores across the UKI as well as supporting with Education and A&I events. Well-developed analytical skills, with the ability to approach in identifying opportunities. DELIVERABLES/OUTCOMES: Achievement of Event Targets Contribute to driving Retail Performance in region Exceptional consumer experience KEY SKILLS High levelFragrance Expertise KEY STAKEHOLDERS: Head of Fragrance Education Flagship Store Managers Benefits and Rewards - Be Rewarded, Be Valued, Be L'Oréal Join L'Oréal Luxe and enjoy a comprehensive rewards package designed to recognize your contributions and support your well-being: Competitive Compensation :Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success. Exclusive Product Perks :Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop. Generous Time Off :Recharge and refresh with 30 days of holiday, inclusive of bank holidays. Health and Wellness Benefits :Take advantage of discounted dental insurance and access additional support resources for mental health and financial well-being. Referral Bonus Program :Share the L'Oréal Luxe experience and earn bonuses by referring talented individuals to join our team. Sustainability Initiatives :Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L'Oréal for the Future initiatives. At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
Job Description Job Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Salary: Competitive Career Level: CL6 Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Company Overview Accenture is a leading global professional services company,providinga broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities acrossall oftheseservices We believe in inclusion and diversity and supporting the whole person. Our core valuescomprise ofStewardship, Best People, Client Value Creation, One Global Network, Respect for theIndividualand Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office, the team focuses on delivering high-quality, SLA-driven services enhanced through AIOps, automation, and data-driven insights. This is an opportunity to work in a dynamic, collaborative environment with access to continuous learning,cutting-edgetechnologies, and a global network of experts. Key Responsibilities Service Delivery Management Own full lifecycle service delivery across infrastructure and cloud environments, ensuring alignment to SLAs, KPIs, scope, and cost. Leverage AIOps and observability tools (e.g.Dynatrace, Datadog, New Relic, Elastic) to proactivelymonitorservice health and performance. Utilisepredictive alerting and anomaly detection to prevent incidents andoptimisedelivery priorities. Coordinate across internal teams, vendors, and stakeholders to ensure seamless delivery. Client Communication Act as the primary point of contact for service delivery, building strong, trusted client relationships. Translate technical insights into clear business value, highlighting outcomes such as improved reliability and reduced Mean TimeToRecover (MTTR). Communicate the impact of AI-driven service management anddemonstratethe value of platforms such as ServiceNow AIOps, Dynatrace, and Splunk IT Service Intelligence. Service Improvement Analyseservice metrics and trends toidentifyopportunities for continuous improvement. Embed incident learnings into automation workflows and prevention models. Use AIOps insights to improve service availability, performance, and reliability. Driveoptimisationthrough data-led decision-making and proactive operations. Documentation and Reporting Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. Team Collaboration Work closely with cross-functional teams including IT, DevOps, and business units. Promote adoption of AIOps and automation tools across operational teams. Encourage skills development in data-driven and AI-assisted service management. Foster collaboration and knowledge sharing to drive service excellence. Risk Management Act as escalationleadformajor incidents, service risks, and client concerns, including participation in on-call rotations. Use event correlation and root cause analysis tools such asMoogsoft,BigPanda, and Splunk IT Service Intelligence to accelerate resolution. Proactivelyidentifyand mitigate risks using data-driven insights. Compliance Ensure adherence to client data protection, security, and regulatory requirements. Govern access to operational data used within AIOps and monitoring platforms. Support audits and assurance activities related to AI-enabled service delivery. Automation & Tooling Implement andoptimiseAIOps and automation capabilities to enable proactive and self-healing operations. Drive intelligent alerting, event correlation, and automated remediation. Leverage AI-driven dashboards for performance, cost, and efficiency insights (e.g.within ServiceNow or Datadog). Support business cases for AIOps and automation investment. Ideally,you'llhave: Experience in Service Delivery within infrastructure and cloud environments Strong understanding of IT Managed Services frameworks Hands-on experience with AIOps tools such as Dynatrace and ServiceNow Familiarity with observability tools (e.g.Datadog, New Relic, Elastic) Knowledge of event analytics tools such as Splunk IT Service Intelligence andMoogsoft Experience in stakeholder and client management Financial management, costoptimisation, and business case development experience Understanding of data protection, compliance, and security controls About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Qualification Set yourself apart: You will have a culture of learning and completing relevant training and certifications. Experience in Agile Delivery, Project management, DevOps, FinOps. Know how to manage customer expectations with customer-facing experience. Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k, Experience with AI Ops tools, frameworks, and implementation strategies. Knowledge of AI-enabled automation and monitoring solutions. Awareness of Site Reliability Engineering principles and practices. Locations Birmingham Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Apr 17, 2026
Full time
Job Description Job Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Salary: Competitive Career Level: CL6 Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Company Overview Accenture is a leading global professional services company,providinga broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities acrossall oftheseservices We believe in inclusion and diversity and supporting the whole person. Our core valuescomprise ofStewardship, Best People, Client Value Creation, One Global Network, Respect for theIndividualand Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office, the team focuses on delivering high-quality, SLA-driven services enhanced through AIOps, automation, and data-driven insights. This is an opportunity to work in a dynamic, collaborative environment with access to continuous learning,cutting-edgetechnologies, and a global network of experts. Key Responsibilities Service Delivery Management Own full lifecycle service delivery across infrastructure and cloud environments, ensuring alignment to SLAs, KPIs, scope, and cost. Leverage AIOps and observability tools (e.g.Dynatrace, Datadog, New Relic, Elastic) to proactivelymonitorservice health and performance. Utilisepredictive alerting and anomaly detection to prevent incidents andoptimisedelivery priorities. Coordinate across internal teams, vendors, and stakeholders to ensure seamless delivery. Client Communication Act as the primary point of contact for service delivery, building strong, trusted client relationships. Translate technical insights into clear business value, highlighting outcomes such as improved reliability and reduced Mean TimeToRecover (MTTR). Communicate the impact of AI-driven service management anddemonstratethe value of platforms such as ServiceNow AIOps, Dynatrace, and Splunk IT Service Intelligence. Service Improvement Analyseservice metrics and trends toidentifyopportunities for continuous improvement. Embed incident learnings into automation workflows and prevention models. Use AIOps insights to improve service availability, performance, and reliability. Driveoptimisationthrough data-led decision-making and proactive operations. Documentation and Reporting Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. Team Collaboration Work closely with cross-functional teams including IT, DevOps, and business units. Promote adoption of AIOps and automation tools across operational teams. Encourage skills development in data-driven and AI-assisted service management. Foster collaboration and knowledge sharing to drive service excellence. Risk Management Act as escalationleadformajor incidents, service risks, and client concerns, including participation in on-call rotations. Use event correlation and root cause analysis tools such asMoogsoft,BigPanda, and Splunk IT Service Intelligence to accelerate resolution. Proactivelyidentifyand mitigate risks using data-driven insights. Compliance Ensure adherence to client data protection, security, and regulatory requirements. Govern access to operational data used within AIOps and monitoring platforms. Support audits and assurance activities related to AI-enabled service delivery. Automation & Tooling Implement andoptimiseAIOps and automation capabilities to enable proactive and self-healing operations. Drive intelligent alerting, event correlation, and automated remediation. Leverage AI-driven dashboards for performance, cost, and efficiency insights (e.g.within ServiceNow or Datadog). Support business cases for AIOps and automation investment. Ideally,you'llhave: Experience in Service Delivery within infrastructure and cloud environments Strong understanding of IT Managed Services frameworks Hands-on experience with AIOps tools such as Dynatrace and ServiceNow Familiarity with observability tools (e.g.Datadog, New Relic, Elastic) Knowledge of event analytics tools such as Splunk IT Service Intelligence andMoogsoft Experience in stakeholder and client management Financial management, costoptimisation, and business case development experience Understanding of data protection, compliance, and security controls About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Qualification Set yourself apart: You will have a culture of learning and completing relevant training and certifications. Experience in Agile Delivery, Project management, DevOps, FinOps. Know how to manage customer expectations with customer-facing experience. Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k, Experience with AI Ops tools, frameworks, and implementation strategies. Knowledge of AI-enabled automation and monitoring solutions. Awareness of Site Reliability Engineering principles and practices. Locations Birmingham Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Job Description Solution Architect, New Business Manager Career Level - Manager UK (Birmingham) Salary: Competitive salary and package (Depending on level of experience) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a Solution Architect, New Business Manager you will: Own the end to end solution for our large transformational and managed service contracts for cloud. Architect AI optimized solutions that enhance IT operations through predictive analytics, intelligent monitoring, and automation tools such as AIOps platforms (e.g., Palantir, Moogsoft, BigPanda, Splunk ITSI). Manage multiple towers from applications, data & analytics, automation, industry solution, infrastructure, and cloud. Leverage AI driven automation to enhance service management processes, reduce operational noise, and enable proactive issue resolution. Own the full scope from migration to run scope, including all key service elements, e.g., Service Desk, Service management, cloud architecture design, app and infra management, migration, network, workplace, security. Architect a compelling and commercially competitive solution with a key focus on cloud (Public, private & hybrid), integrating AI frameworks and AIOps platforms to demonstrate significant and quantifiable value to the client. Leverage Accenture assets and third party relationships in architecting solutions, incorporating AI tools where applicable to improve operational efficiency. Lead the solution planning teams for large, complex deals including multiple solution architects, subject matter experts, transition, and transformation experts. Work alongside Sales to manage the senior client buyer and solution owner (e.g., CFO, CIO) and sell AI enabled and cloud centric solutions. Utilize AI and machine learning capabilities to ensure solutions drive predictive problem identification, root cause analysis, and noise reduction. Bring operational experience to bear to ensure the solution is deliverable at acceptable risk to Accenture. Develop and negotiate contract content to ensure the solution is contracted to deliver client and Accenture value. Own, manage, and ensure the quality of client facing content (both oral and written) that presents the solution. This includes proposal material, proposal orals, workshop presentations, due diligence, and Q&A content. Build strong links with and work collaboratively with Accenture groups (e.g., Technology Consulting, Application Operations, Security) to ensure holistic solutions, transition, and delivery. Integrate AI and AIOps methodologies into the transition process to streamline service delivery while reducing risks. Own and manage the solution and delivery approvals process, including Accenture's Senior global management. Ensure solution, including AI enabled elements, is transitioned successfully into the delivery. We are looking for experience in the following skills: Proven track record (wins) in defining and selling AI enhanced and cloud centric managed services solutions for leading global enterprises. Robust Public Cloud services understanding, ideally key public cloud provider certifications. Experience in deploying AIOps technologies such as Moogsoft, BigPanda, or Splunk ITSI for enhanced IT operations. Experience in complex solution team management. Experience in architecting significant infrastructure and cloud solutions. Experience in IT infrastructure products and offerings including: Set yourself apart: Hands on experience with AIOps platforms and AI driven solutions that optimize IT operations. Cloud provider certifications. Delivery or hands on background. Knowledge of operational support & security challenges associated with taking a client on a journey to the Cloud utilizing an "As a Service" model. Qualification Public Cloud (AWS, Azure, Google) Operational Tooling, Automation, Predictive Analytics, and AIOps Service Management & ITIL Service Desk and End User Workplace Services Data Centre and Private/Hybrid Cloud Operations Network and Security Locations Birmingham Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Apr 17, 2026
Full time
Job Description Solution Architect, New Business Manager Career Level - Manager UK (Birmingham) Salary: Competitive salary and package (Depending on level of experience) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a Solution Architect, New Business Manager you will: Own the end to end solution for our large transformational and managed service contracts for cloud. Architect AI optimized solutions that enhance IT operations through predictive analytics, intelligent monitoring, and automation tools such as AIOps platforms (e.g., Palantir, Moogsoft, BigPanda, Splunk ITSI). Manage multiple towers from applications, data & analytics, automation, industry solution, infrastructure, and cloud. Leverage AI driven automation to enhance service management processes, reduce operational noise, and enable proactive issue resolution. Own the full scope from migration to run scope, including all key service elements, e.g., Service Desk, Service management, cloud architecture design, app and infra management, migration, network, workplace, security. Architect a compelling and commercially competitive solution with a key focus on cloud (Public, private & hybrid), integrating AI frameworks and AIOps platforms to demonstrate significant and quantifiable value to the client. Leverage Accenture assets and third party relationships in architecting solutions, incorporating AI tools where applicable to improve operational efficiency. Lead the solution planning teams for large, complex deals including multiple solution architects, subject matter experts, transition, and transformation experts. Work alongside Sales to manage the senior client buyer and solution owner (e.g., CFO, CIO) and sell AI enabled and cloud centric solutions. Utilize AI and machine learning capabilities to ensure solutions drive predictive problem identification, root cause analysis, and noise reduction. Bring operational experience to bear to ensure the solution is deliverable at acceptable risk to Accenture. Develop and negotiate contract content to ensure the solution is contracted to deliver client and Accenture value. Own, manage, and ensure the quality of client facing content (both oral and written) that presents the solution. This includes proposal material, proposal orals, workshop presentations, due diligence, and Q&A content. Build strong links with and work collaboratively with Accenture groups (e.g., Technology Consulting, Application Operations, Security) to ensure holistic solutions, transition, and delivery. Integrate AI and AIOps methodologies into the transition process to streamline service delivery while reducing risks. Own and manage the solution and delivery approvals process, including Accenture's Senior global management. Ensure solution, including AI enabled elements, is transitioned successfully into the delivery. We are looking for experience in the following skills: Proven track record (wins) in defining and selling AI enhanced and cloud centric managed services solutions for leading global enterprises. Robust Public Cloud services understanding, ideally key public cloud provider certifications. Experience in deploying AIOps technologies such as Moogsoft, BigPanda, or Splunk ITSI for enhanced IT operations. Experience in complex solution team management. Experience in architecting significant infrastructure and cloud solutions. Experience in IT infrastructure products and offerings including: Set yourself apart: Hands on experience with AIOps platforms and AI driven solutions that optimize IT operations. Cloud provider certifications. Delivery or hands on background. Knowledge of operational support & security challenges associated with taking a client on a journey to the Cloud utilizing an "As a Service" model. Qualification Public Cloud (AWS, Azure, Google) Operational Tooling, Automation, Predictive Analytics, and AIOps Service Management & ITIL Service Desk and End User Workplace Services Data Centre and Private/Hybrid Cloud Operations Network and Security Locations Birmingham Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Agile Delivery Manager Location: Newport (Hybrid) Salary: Up to £58,000 29% Pension Flexi-Working The Opportunity Yolk Recruitment are excited to be working with an innovation-driven civil service organisation as they journey through an incredible digital transformation whilst prioritising forward thinking and excellent digital practices. Alongside this, they pride themselves on being a Stonewall Diversity Champion, which means they are part of Britain's leading best-practice employers' forum for sexual orientation and gender identity equality, diversity and inclusion. We are now looking to help them find a talented an Agile Delivery Manager (eligible for SC clearance) support a multi-disciplinary service squad delivering new and existing digital products and services. You will be accountable for effective delivery across the squad, ensuring work is planned, tracked, and delivered efficiently while balancing agile best practice with pragmatic delivery. Key Responsibilities Facilitate core agile ceremonies (stand-ups, planning, reviews, retrospectives). Support team planning, estimation, prioritisation, and delivery against business goals. Manage workflow from backlog to delivery, using flow metrics where appropriate. Track progress, milestones, risks, and dependencies, providing clear delivery reporting. Act as the primary delivery interface with product, technical, and programme stakeholders. Represent the team at programme-level forums, escalating risks and issues as needed. Remove blockers and proactively manage delivery risks and incidents. Drive continuous improvement in agile maturity and team performance. Manage cross-team dependencies to ensure aligned and predictable delivery. Essential Skills & Experience Proven ability to lead agile, cross-functional delivery teams. Strong understanding of Agile methodologies (Scrum, Kanban) and DevOps principles. Excellent communication skills, with experience working across technical and non-technical stakeholders. Skilled in facilitating agile ceremonies and enabling team collaboration. Proficient in using tools like Azure DevOps; familiar with flow metrics for data-driven decision making. Experience managing delivery risks, reporting progress, and supporting decision-making. Certified Scrum Master or Agile Project Manager; understanding of DSIT/CDDO frameworks is an advantage. What will the Agile Delivery Manager get in return? Pension: Up to 29% Full Flexi-Time - Work your 37.5 hours on any schedule between 5am and 10pm 25 Days annual leave PLUS Bank Holidays (Increasing to 30 days) Think this one's for you If you think this Agile Delivery Manager opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Apr 17, 2026
Full time
Agile Delivery Manager Location: Newport (Hybrid) Salary: Up to £58,000 29% Pension Flexi-Working The Opportunity Yolk Recruitment are excited to be working with an innovation-driven civil service organisation as they journey through an incredible digital transformation whilst prioritising forward thinking and excellent digital practices. Alongside this, they pride themselves on being a Stonewall Diversity Champion, which means they are part of Britain's leading best-practice employers' forum for sexual orientation and gender identity equality, diversity and inclusion. We are now looking to help them find a talented an Agile Delivery Manager (eligible for SC clearance) support a multi-disciplinary service squad delivering new and existing digital products and services. You will be accountable for effective delivery across the squad, ensuring work is planned, tracked, and delivered efficiently while balancing agile best practice with pragmatic delivery. Key Responsibilities Facilitate core agile ceremonies (stand-ups, planning, reviews, retrospectives). Support team planning, estimation, prioritisation, and delivery against business goals. Manage workflow from backlog to delivery, using flow metrics where appropriate. Track progress, milestones, risks, and dependencies, providing clear delivery reporting. Act as the primary delivery interface with product, technical, and programme stakeholders. Represent the team at programme-level forums, escalating risks and issues as needed. Remove blockers and proactively manage delivery risks and incidents. Drive continuous improvement in agile maturity and team performance. Manage cross-team dependencies to ensure aligned and predictable delivery. Essential Skills & Experience Proven ability to lead agile, cross-functional delivery teams. Strong understanding of Agile methodologies (Scrum, Kanban) and DevOps principles. Excellent communication skills, with experience working across technical and non-technical stakeholders. Skilled in facilitating agile ceremonies and enabling team collaboration. Proficient in using tools like Azure DevOps; familiar with flow metrics for data-driven decision making. Experience managing delivery risks, reporting progress, and supporting decision-making. Certified Scrum Master or Agile Project Manager; understanding of DSIT/CDDO frameworks is an advantage. What will the Agile Delivery Manager get in return? Pension: Up to 29% Full Flexi-Time - Work your 37.5 hours on any schedule between 5am and 10pm 25 Days annual leave PLUS Bank Holidays (Increasing to 30 days) Think this one's for you If you think this Agile Delivery Manager opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
A global leader in nuclear projects is seeking a Digital Project Manager to oversee the implementation of Product Lifecycle Management (PLM) systems. This role involves managing project delivery, coordinating with cross-functional teams, and ensuring alignment across engineering and business stakeholders. Candidates should have strong project management skills and experience in digital transformation. Benefits include hybrid working opportunities, a competitive pension scheme, and comprehensive employee support programs.
Apr 17, 2026
Full time
A global leader in nuclear projects is seeking a Digital Project Manager to oversee the implementation of Product Lifecycle Management (PLM) systems. This role involves managing project delivery, coordinating with cross-functional teams, and ensuring alignment across engineering and business stakeholders. Candidates should have strong project management skills and experience in digital transformation. Benefits include hybrid working opportunities, a competitive pension scheme, and comprehensive employee support programs.
