Foreign, Commonwealth & Development Office
Milton Keynes, Buckinghamshire
We lead the UK's diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes. Your role with us This is an exciting opportunity to be part of the Information and Digital Directorate. We scope, build, and iterate digital products and services to support and enable FCDO to operate. The FCDO is in a time of transformation. We are transitioning our internal systems, landing new digital products, and expanding existing digital products. Continuously, we are working to improve digital services to provide the best user experience. As Lead Business Analyst, you will provide expertise and represent the FCDO and business analysis across government. You will build relationships with stakeholders to gain the insights we need to deliver impactful projects. You will manage a team of Business Analysts, ensuring that they have professional development plans. Plus, you will demonstrate and promote agile delivery and Government Digital Service principles in all new digital product developments. As well as this, you will carry out a range of design tasks such as user research, process mapping and developing service scenarios to complete service experience. We would also like you to contribute to the development of the UK Labs team and build wider understanding of user-centred design across the FCDO. Working in the Information and Digital Directorate, you will be part of an integrated working environment with policy and operations. You will shape digital services within your Directorate and beyond. With the opportunity to travel to overseas consulates, high commissions and embassies to support product development. Who we're looking for A natural problem solver, you will bring experience of digital transformation and user-centred design. Translating complex business into well-designed, well-developed digital products drive your enthusiasm. You are comfortable collaborating in multi-disciplinary teams so that there is synergy across digital delivery: including design, content, data analysis and user research. You are also familiar with engaging with users, as well as using qualitative and quantitative data to identify how their needs can be met by products and services. You possess experience with Agile sprint planning and knowledge of Agile methodologies to support productivity improvements. You are confident working in a fast-paced, evolving environment, leaning on an iterative method and flexible approach to enable rapid delivery. Finally, you are keen to play an active role in FCDO and wider government business analysis community, sharing your learning and celebrating progress made by other people and teams. We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension. We encourage applications from all communities, so that we reflect the very best of 21st century Britain. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension. Use your talent and experience to shape our nation's future, and deliver tangible improvements to millions of lives, including your own. Closing date: 9 March 2026.
Feb 11, 2026
Full time
We lead the UK's diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes. Your role with us This is an exciting opportunity to be part of the Information and Digital Directorate. We scope, build, and iterate digital products and services to support and enable FCDO to operate. The FCDO is in a time of transformation. We are transitioning our internal systems, landing new digital products, and expanding existing digital products. Continuously, we are working to improve digital services to provide the best user experience. As Lead Business Analyst, you will provide expertise and represent the FCDO and business analysis across government. You will build relationships with stakeholders to gain the insights we need to deliver impactful projects. You will manage a team of Business Analysts, ensuring that they have professional development plans. Plus, you will demonstrate and promote agile delivery and Government Digital Service principles in all new digital product developments. As well as this, you will carry out a range of design tasks such as user research, process mapping and developing service scenarios to complete service experience. We would also like you to contribute to the development of the UK Labs team and build wider understanding of user-centred design across the FCDO. Working in the Information and Digital Directorate, you will be part of an integrated working environment with policy and operations. You will shape digital services within your Directorate and beyond. With the opportunity to travel to overseas consulates, high commissions and embassies to support product development. Who we're looking for A natural problem solver, you will bring experience of digital transformation and user-centred design. Translating complex business into well-designed, well-developed digital products drive your enthusiasm. You are comfortable collaborating in multi-disciplinary teams so that there is synergy across digital delivery: including design, content, data analysis and user research. You are also familiar with engaging with users, as well as using qualitative and quantitative data to identify how their needs can be met by products and services. You possess experience with Agile sprint planning and knowledge of Agile methodologies to support productivity improvements. You are confident working in a fast-paced, evolving environment, leaning on an iterative method and flexible approach to enable rapid delivery. Finally, you are keen to play an active role in FCDO and wider government business analysis community, sharing your learning and celebrating progress made by other people and teams. We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension. We encourage applications from all communities, so that we reflect the very best of 21st century Britain. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension. Use your talent and experience to shape our nation's future, and deliver tangible improvements to millions of lives, including your own. Closing date: 9 March 2026.
Job Description Manufacturing Services Manager Midlands Full Time / Days Domestic Travel Required Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. An exciting opportunity has arisen within the central Manufacturing Services team in Civil Aerospace Manufacturing Operations. The primary purpose of Manufacturing Services is to maintain safe, capable, compliant and available assets to minimise customer disruption and maintain a safe workplace, therefore playing a critical role to the success of the organisation. Within the central team our role is to enable functional capability to deliver operational excellence through the lens of people and organisation, business processes and tools, systems, service contract delivery, and improvements. As a Manufacturing Services Manager within the central team you will: Collaborate across business and functional boundaries at all levels of the organisation to deliver objectives. Have responsibility for developing and delivering functional strategies. Identify and build upon current best practice to design, develop and deploy processes and standards. Promote and foster a culture of continuous improvement. General accountabilities include: Implement the Company Health, Safety and Environment (HSE) policy in all aspects of Manufacturing Services, understand and deploy legislative requirements and HSE Management and Control Standards through effective communication, processes and actions that support safe and compliant workplaces and equipment. Use deep knowledge and understanding of external commercial, compliance and regulatory factors, in the context of maintenance and inspection, to develop best practices and improve processes and/or services. Develop specialised depth and/or breadth of expertise in Manufacturing Service technical competences and service lines, with particular focus on areas of defined responsibility to provide support to the business teams. Understand the IT systems we use to drive our management and leadership activity. Competent in the use of tools to manage Manufacturing Services performance. Can communicate using digital tools, with the ability to communicate a wider digital strategy. Actively seek out industry best practice in the use of innovation and technology to support development of future Manufacturing Services strategies. Solve complex problems and influence the way others solve problems in their specialism; use advanced analytical thought to exercise judgement and identify innovative solutions. Communicate difficult concepts and influences others including internal and external stakeholders and customers/suppliers to achieve required outcomes. Identifies, develops and shares best practice across organisational boundaries to support continued improvement of functional capability to achieve operational excellence. Collaborate effectively with others, using influencing skills and networking ability to achieve objectives and gain buy-in from wider business to implement and sustain new standards, processes and ways of working. Provide technical coaching, leadership and direction to teams within Manufacturing Services. Support procurement and financial processes associated with areas of responsibility. This will include representing Manufacturing Services in commercial activity and managing relationships with suppliers and service providers. Implement and lead global Communities of Practice to support best practice sharing and continuous improvement. Impact the achievement of customer, operational, project or service objectives within and outside their own team; work is guided by the policies of their business and/or function. The main focus of the roles shall be: HSE - Regulatory/Legislative requirements/understanding Engineering - Process, Machinery and Functional Safety, Asset Management/ Asset Lifecycle Management, Technology Digital Solutions / IT - Reporting, CMMS, Technology Assurance - Compliance, Investigations People Capability - Skills, Training, Development Processes and Standards - Design, Development, Deployment, Sustainment Risk - Management, Reduction Preferred Requirements / Experience: Degree level qualification or equivalent in a relevant engineering discipline. Breadth and/or depth of expertise in Manufacturing Services technical competences. Strong understanding of legislative health and safety requirements relevant to maintenance and inspection / asset management. Good working knowledge of CMMS systems and digital tools e.g. IBM Maximo, Microsoft Power BI. Knowledge, experience and/or qualifications in Process, Machinery and/or Functional Safety. Can demonstrate strong programme management skills having led transformation projects to deliver business requirements. Is familiar with continuous improvement methodologies such as six sigma and lean (Green and/or Black Belt desirable but not mandatory). Proven track record of delivering business results. Can demonstrate strong corporate and leadership behaviours. Can communicate and influence effectively at all levels both in, and external to, the organisation. Proven ability to collaborate effectively with an extended network to create positive working relationships. Ability to work well within a small, remotely based team. Is self-motivated and driven to achieve high quality results. Takes responsibility for own development, with particular focus on their leadership and technical skills. Has attended relevant leadership development programmes. What we offer: We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Closing date: 18th February As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Manufacturing Services Posting Date 03 Feb 2026; 00:02 Posting End Date 18 Feb 2026PandoLogic.
Feb 11, 2026
Full time
Job Description Manufacturing Services Manager Midlands Full Time / Days Domestic Travel Required Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. An exciting opportunity has arisen within the central Manufacturing Services team in Civil Aerospace Manufacturing Operations. The primary purpose of Manufacturing Services is to maintain safe, capable, compliant and available assets to minimise customer disruption and maintain a safe workplace, therefore playing a critical role to the success of the organisation. Within the central team our role is to enable functional capability to deliver operational excellence through the lens of people and organisation, business processes and tools, systems, service contract delivery, and improvements. As a Manufacturing Services Manager within the central team you will: Collaborate across business and functional boundaries at all levels of the organisation to deliver objectives. Have responsibility for developing and delivering functional strategies. Identify and build upon current best practice to design, develop and deploy processes and standards. Promote and foster a culture of continuous improvement. General accountabilities include: Implement the Company Health, Safety and Environment (HSE) policy in all aspects of Manufacturing Services, understand and deploy legislative requirements and HSE Management and Control Standards through effective communication, processes and actions that support safe and compliant workplaces and equipment. Use deep knowledge and understanding of external commercial, compliance and regulatory factors, in the context of maintenance and inspection, to develop best practices and improve processes and/or services. Develop specialised depth and/or breadth of expertise in Manufacturing Service technical competences and service lines, with particular focus on areas of defined responsibility to provide support to the business teams. Understand the IT systems we use to drive our management and leadership activity. Competent in the use of tools to manage Manufacturing Services performance. Can communicate using digital tools, with the ability to communicate a wider digital strategy. Actively seek out industry best practice in the use of innovation and technology to support development of future Manufacturing Services strategies. Solve complex problems and influence the way others solve problems in their specialism; use advanced analytical thought to exercise judgement and identify innovative solutions. Communicate difficult concepts and influences others including internal and external stakeholders and customers/suppliers to achieve required outcomes. Identifies, develops and shares best practice across organisational boundaries to support continued improvement of functional capability to achieve operational excellence. Collaborate effectively with others, using influencing skills and networking ability to achieve objectives and gain buy-in from wider business to implement and sustain new standards, processes and ways of working. Provide technical coaching, leadership and direction to teams within Manufacturing Services. Support procurement and financial processes associated with areas of responsibility. This will include representing Manufacturing Services in commercial activity and managing relationships with suppliers and service providers. Implement and lead global Communities of Practice to support best practice sharing and continuous improvement. Impact the achievement of customer, operational, project or service objectives within and outside their own team; work is guided by the policies of their business and/or function. The main focus of the roles shall be: HSE - Regulatory/Legislative requirements/understanding Engineering - Process, Machinery and Functional Safety, Asset Management/ Asset Lifecycle Management, Technology Digital Solutions / IT - Reporting, CMMS, Technology Assurance - Compliance, Investigations People Capability - Skills, Training, Development Processes and Standards - Design, Development, Deployment, Sustainment Risk - Management, Reduction Preferred Requirements / Experience: Degree level qualification or equivalent in a relevant engineering discipline. Breadth and/or depth of expertise in Manufacturing Services technical competences. Strong understanding of legislative health and safety requirements relevant to maintenance and inspection / asset management. Good working knowledge of CMMS systems and digital tools e.g. IBM Maximo, Microsoft Power BI. Knowledge, experience and/or qualifications in Process, Machinery and/or Functional Safety. Can demonstrate strong programme management skills having led transformation projects to deliver business requirements. Is familiar with continuous improvement methodologies such as six sigma and lean (Green and/or Black Belt desirable but not mandatory). Proven track record of delivering business results. Can demonstrate strong corporate and leadership behaviours. Can communicate and influence effectively at all levels both in, and external to, the organisation. Proven ability to collaborate effectively with an extended network to create positive working relationships. Ability to work well within a small, remotely based team. Is self-motivated and driven to achieve high quality results. Takes responsibility for own development, with particular focus on their leadership and technical skills. Has attended relevant leadership development programmes. What we offer: We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Closing date: 18th February As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Manufacturing Services Posting Date 03 Feb 2026; 00:02 Posting End Date 18 Feb 2026PandoLogic.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Feb 11, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Team Support Manager Work Pattern A full work pattern will be discussed during interview. Successful candidates will be required to work early and late shifts. Under 18 disclaimer To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Purpose of the Shift Lead role To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manage Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening Allocate resource effectively to deliver a quick payment experience Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times Coordinate the team to deliver a clean, safe and well-presented store Play their part in creating a great team atmosphere that is inclusive of everyone Role model great Customer Service Role model the M&S behaviours and Colleague Expectations across the store Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues Support nearby stores if operationally required Responsible for being a key holder and answering call outs as required Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours. Purpose Duty Manage in the absence of the next level Leader when required Champion new ways of working within stores through an open mindset and positive attitude Leads colleagues in delivery of task prioritising customer first Plans, allocates and follows through on delivery of task to a consistent standard across the store Drives on the job productivity Supports colleagues through coaching and feedback Uses MI to take action to drive performance Helps maintain a safe and legal environment for colleagues and customers Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often Key Accountabilities Delivers great standards and service by putting the customer first Acts on customer feedback to deliver improvement Ensures the delivery of brilliant basics Coach the team to deliver excellent standards of product presentation Supports the delivery of plan A Provides regular and timely feedback to line manager to support colleague performance Supports with the training and coaching of colleagues maximising digital tools and channels Identifies colleagues for recognition and celebrate success within the store Provides feedback to BIG to improve colleague experience Supports the Team Manager with the delivery of store selling and cost targets by utilising MI to identify opportunities and takes action Role models new ways of working through the use of digital tools Allocates resource efficiently to deliver process, task and service ensuring activity is completed consistently and productively Delivers operational excellence ensuring all processes and tasks are delivered in line with business expectation Maintains a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Key Capabilities Understands how M&S operates,it's strategy, future and the role they play Effectively manages own reactions and responses around change Helps colleagues to develop by listening, asking questions and giving feedback to encourage reflection and different thinking Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are met Treats all colleagues the fairly, understanding that different people will provide different perspectives and have different needs Builds positive relationships by being a good listener and getting to know people by establishing a connection In control of their own reactions and considers how to share their perspective to create better reaction for team Technical Skills/ Experience Support the delivery of excellent customer service and KPI's across the store Good level of digital capability and can access and utilise relevant systems Good knowledge of the commercial operation, brilliant basics and operational excellence Current working knowledge of all VM principles A good communicator with the ability to build relationships and work within a team A good knowledge of the legal requirements associated with the role of a customer assistant and when duty managing Maintain high presentation standards, attention to detail and deliver on time, right first time Interpret data relevant to the role Demonstrates flexibility and adaptability to change Key Relationships and Stakeholders Customers Colleagues Store Leadership BIG Everyone's Welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Feb 11, 2026
Full time
Team Support Manager Work Pattern A full work pattern will be discussed during interview. Successful candidates will be required to work early and late shifts. Under 18 disclaimer To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Purpose of the Shift Lead role To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manage Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening Allocate resource effectively to deliver a quick payment experience Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times Coordinate the team to deliver a clean, safe and well-presented store Play their part in creating a great team atmosphere that is inclusive of everyone Role model great Customer Service Role model the M&S behaviours and Colleague Expectations across the store Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues Support nearby stores if operationally required Responsible for being a key holder and answering call outs as required Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours. Purpose Duty Manage in the absence of the next level Leader when required Champion new ways of working within stores through an open mindset and positive attitude Leads colleagues in delivery of task prioritising customer first Plans, allocates and follows through on delivery of task to a consistent standard across the store Drives on the job productivity Supports colleagues through coaching and feedback Uses MI to take action to drive performance Helps maintain a safe and legal environment for colleagues and customers Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often Key Accountabilities Delivers great standards and service by putting the customer first Acts on customer feedback to deliver improvement Ensures the delivery of brilliant basics Coach the team to deliver excellent standards of product presentation Supports the delivery of plan A Provides regular and timely feedback to line manager to support colleague performance Supports with the training and coaching of colleagues maximising digital tools and channels Identifies colleagues for recognition and celebrate success within the store Provides feedback to BIG to improve colleague experience Supports the Team Manager with the delivery of store selling and cost targets by utilising MI to identify opportunities and takes action Role models new ways of working through the use of digital tools Allocates resource efficiently to deliver process, task and service ensuring activity is completed consistently and productively Delivers operational excellence ensuring all processes and tasks are delivered in line with business expectation Maintains a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Key Capabilities Understands how M&S operates,it's strategy, future and the role they play Effectively manages own reactions and responses around change Helps colleagues to develop by listening, asking questions and giving feedback to encourage reflection and different thinking Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are met Treats all colleagues the fairly, understanding that different people will provide different perspectives and have different needs Builds positive relationships by being a good listener and getting to know people by establishing a connection In control of their own reactions and considers how to share their perspective to create better reaction for team Technical Skills/ Experience Support the delivery of excellent customer service and KPI's across the store Good level of digital capability and can access and utilise relevant systems Good knowledge of the commercial operation, brilliant basics and operational excellence Current working knowledge of all VM principles A good communicator with the ability to build relationships and work within a team A good knowledge of the legal requirements associated with the role of a customer assistant and when duty managing Maintain high presentation standards, attention to detail and deliver on time, right first time Interpret data relevant to the role Demonstrates flexibility and adaptability to change Key Relationships and Stakeholders Customers Colleagues Store Leadership BIG Everyone's Welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. Betfred is committed to building on our commitments of upholding not only the licensing objectives, but all our regulatory commitments. We do this in a variety of ways, and we have an exciting opportunity for a Retail Divisional Compliance Lead. This is a great opportunity for someone with Retail betting shop operations and gambling compliance or relevant industry experience looking for a career in compliance. The role will require some travel with potentially overnight stays. Reporting to the Divisional Compliance Manager you will be required to support Divisional Managers and their teams in meeting Personal Management, Premises and Operating License Conditions and Codes of practice. This is a varied role that will require flexibility in approach. The hours of work will be 5 days from 7 on a full time 40-hour basis. The role is Field Based including a fully expensed company vehicle or optional car allowance and will include at least a couple of days a month in Head Office Birchwood. Responsibilities Support Divisional Managers and their teams in meeting Personal Management, Premises and Operating License Conditions and Codes of practice. Assisting Area Teams in maintenance of an audit program to identify any address key risks across the division. Attend both Compliance and Operational management meetings to present risk identified Stay abreast of regulatory bodies, for updates on guidance, suggestions, and change Support Divisional Teams in deliverance of Serve Legal, Self Exclusion, LARA completion and compliance data analysis. To support the delivery of quality assurance within retail operations to ensure efficiency and accuracy, in the recording and reporting of compliance. Conduct shop visits to assess, report and provide support to shop teams through coaching and guidance Assist in delivery and compliance with policy and regulatory changes Conduct Compliance related complaint investigations as directed by Retail Compliance Manager. Work with the Learning & Development department in identification of training needs when directed by the Retail Compliance Manager Produce key management information reports and updates to evidence strong regulatory compliance oversight and governance To work with the compliance department in ensuring Company Compliance Risk is mitigated. Support Divisional teams in Customer Due Diligence, KYC gathering and recording. Support Divisional teams in assessing risk and taking actions/decisions to mitigate. Be the point of contact for compliance expertise Contribute to the collation of a quarterly compliance improvement plan for each area of jurisdiction alongside the PML holder. Liaise with operational teams to ensure actions that derive from regulatory visits are implemented Evaluate risks within areas of jurisdiction and provide updates to Retail Compliance Manager. We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone. Skills & Experience What you'll need to succeed Excellent attention to detail, with an appreciation for processes and procedures Report writing and computer skills essential. Self-motivated with a strong, positive work ethic A collaborative approach to work Excellent organisational and prioritising skills Strong knowledge and working experience of regulatory frameworks in UK Able to work under pressure and to deadlines 1 years' experience in a regulatory environment Knowledge of the LCCP, POCA and the Gambling Act Why join a winning team? Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of. Be rewarded Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more. Monthly pension contributions: helping you prepare for your future. Enhanced maternity & paternity pay: our Betfred family works to support yours. A long-service recognition programme and life milestone rewards. A recognition scheme to earn and convert points to spend with over 700 retailers. A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching. Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests. We will provide you with access to further training and development opportunities as we are real supporters of internal progression and are always looking for people who want to develop their career. What's next? If you think you're a great fit for the role, and you want to be a part of the Betfred story, click 'Apply' and we will be in touch once we've reviewed your application. At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.
Feb 11, 2026
Full time
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. Betfred is committed to building on our commitments of upholding not only the licensing objectives, but all our regulatory commitments. We do this in a variety of ways, and we have an exciting opportunity for a Retail Divisional Compliance Lead. This is a great opportunity for someone with Retail betting shop operations and gambling compliance or relevant industry experience looking for a career in compliance. The role will require some travel with potentially overnight stays. Reporting to the Divisional Compliance Manager you will be required to support Divisional Managers and their teams in meeting Personal Management, Premises and Operating License Conditions and Codes of practice. This is a varied role that will require flexibility in approach. The hours of work will be 5 days from 7 on a full time 40-hour basis. The role is Field Based including a fully expensed company vehicle or optional car allowance and will include at least a couple of days a month in Head Office Birchwood. Responsibilities Support Divisional Managers and their teams in meeting Personal Management, Premises and Operating License Conditions and Codes of practice. Assisting Area Teams in maintenance of an audit program to identify any address key risks across the division. Attend both Compliance and Operational management meetings to present risk identified Stay abreast of regulatory bodies, for updates on guidance, suggestions, and change Support Divisional Teams in deliverance of Serve Legal, Self Exclusion, LARA completion and compliance data analysis. To support the delivery of quality assurance within retail operations to ensure efficiency and accuracy, in the recording and reporting of compliance. Conduct shop visits to assess, report and provide support to shop teams through coaching and guidance Assist in delivery and compliance with policy and regulatory changes Conduct Compliance related complaint investigations as directed by Retail Compliance Manager. Work with the Learning & Development department in identification of training needs when directed by the Retail Compliance Manager Produce key management information reports and updates to evidence strong regulatory compliance oversight and governance To work with the compliance department in ensuring Company Compliance Risk is mitigated. Support Divisional teams in Customer Due Diligence, KYC gathering and recording. Support Divisional teams in assessing risk and taking actions/decisions to mitigate. Be the point of contact for compliance expertise Contribute to the collation of a quarterly compliance improvement plan for each area of jurisdiction alongside the PML holder. Liaise with operational teams to ensure actions that derive from regulatory visits are implemented Evaluate risks within areas of jurisdiction and provide updates to Retail Compliance Manager. We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone. Skills & Experience What you'll need to succeed Excellent attention to detail, with an appreciation for processes and procedures Report writing and computer skills essential. Self-motivated with a strong, positive work ethic A collaborative approach to work Excellent organisational and prioritising skills Strong knowledge and working experience of regulatory frameworks in UK Able to work under pressure and to deadlines 1 years' experience in a regulatory environment Knowledge of the LCCP, POCA and the Gambling Act Why join a winning team? Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of. Be rewarded Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more. Monthly pension contributions: helping you prepare for your future. Enhanced maternity & paternity pay: our Betfred family works to support yours. A long-service recognition programme and life milestone rewards. A recognition scheme to earn and convert points to spend with over 700 retailers. A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching. Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests. We will provide you with access to further training and development opportunities as we are real supporters of internal progression and are always looking for people who want to develop their career. What's next? If you think you're a great fit for the role, and you want to be a part of the Betfred story, click 'Apply' and we will be in touch once we've reviewed your application. At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.
Location: Belfast, Manchester, Newcastle Connect to your Industry Part Business. Part Creative. Part Technology. One hundred per cent digital. At Deloitte Digital, we connect creativity with technology for business. Bringing empathy, ideas, and experience into digital transformation. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society. We're a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future? We're looking for experienced engineers to work with our cross-functional teams to make it happen. We embrace the strengths of diverse talent within our team. You may have a brilliant mind, be a confident communicator or a nerd for all things digital, or you may have an impeccable business instinct, a collaborative outlook and a flair for big ideas. Our new Deloitte Solutions model is an ambitious new approach in the market, providing opportunities for talented engineers to focus on solving our clients' most challenging problems, with a focus on long-term progression within your craft. All whilst working remotely yet remaining a key part of the Deloitte community. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity As a technical architect, you will play a crucial role in our agile project delivery by collaborating with cross-functional teams to design and implement flexible, scalable, and secure technical solutions. You will work closely with client stakeholders to understand requirements, provide technical leadership, and ensure that the architecture aligns with agile principles. You will iteratively refine the architecture to accommodate changing needs, facilitate communication between teams, and promote best practices to deliver high-quality, adaptable solutions within the public sector. Connect to your skills and professional experience We are looking for an adaptable professional with strong previous experience. You know that it takes a mix of people to do amazing work, so you love collaborating with and learning from people with different skills, backgrounds, and perspectives. If you have an interesting or unusual mix of skills yourself, even better. If you're passionate about driving innovation and have a proven track record in building brilliant things, we invite you to explore this opportunity to shape the future. Essential: Willing and eligible to apply and obtain UK security clearance to Security Check (SC) level, if not holding an existing clearance Extensive experience in digital architecture design and implementation Strong knowledge of public sector regulations and compliance requirements Proficiency in cloud technologies and architecture (e.g. AWS, Azure, Google Cloud) Expertise in software development methodologies and best practices Ability to design and implement secure and scalable digital solutions Strong communication and stakeholder management skills Experience in leading and mentoring technical teams Knowledge of data privacy and protection regulations (e.g. GDPR) Understanding of enterprise architecture frameworks (e.g. TOGAF) Familiarity with agile and DevOps practices in a public sector context Proficiency in event-driven architecture and its application in digital solutions Proven ability to collaborate closely with delivery teams to ensure successful implementation of digital solutions Desirable: Certifications in cybersecurity practices (e.g. Certified Information Systems Security Professional (CISSP) or equivalent) Software development and scripting experience to build proof-of-concepts ahead of passing designs to delivery teams Strong knowledge of API design and integration architecture Experience in working with stateless application designs Experience in designing with site reliability and operational processes Experience in performance tuning and automation testing Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Customer Human connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, T&T "I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, T&T "Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, T&T Our hybrid working policy You'll be based in Belfast, Manchester or Newcastle with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see . click apply for full job details
Feb 11, 2026
Full time
Location: Belfast, Manchester, Newcastle Connect to your Industry Part Business. Part Creative. Part Technology. One hundred per cent digital. At Deloitte Digital, we connect creativity with technology for business. Bringing empathy, ideas, and experience into digital transformation. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society. We're a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future? We're looking for experienced engineers to work with our cross-functional teams to make it happen. We embrace the strengths of diverse talent within our team. You may have a brilliant mind, be a confident communicator or a nerd for all things digital, or you may have an impeccable business instinct, a collaborative outlook and a flair for big ideas. Our new Deloitte Solutions model is an ambitious new approach in the market, providing opportunities for talented engineers to focus on solving our clients' most challenging problems, with a focus on long-term progression within your craft. All whilst working remotely yet remaining a key part of the Deloitte community. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity As a technical architect, you will play a crucial role in our agile project delivery by collaborating with cross-functional teams to design and implement flexible, scalable, and secure technical solutions. You will work closely with client stakeholders to understand requirements, provide technical leadership, and ensure that the architecture aligns with agile principles. You will iteratively refine the architecture to accommodate changing needs, facilitate communication between teams, and promote best practices to deliver high-quality, adaptable solutions within the public sector. Connect to your skills and professional experience We are looking for an adaptable professional with strong previous experience. You know that it takes a mix of people to do amazing work, so you love collaborating with and learning from people with different skills, backgrounds, and perspectives. If you have an interesting or unusual mix of skills yourself, even better. If you're passionate about driving innovation and have a proven track record in building brilliant things, we invite you to explore this opportunity to shape the future. Essential: Willing and eligible to apply and obtain UK security clearance to Security Check (SC) level, if not holding an existing clearance Extensive experience in digital architecture design and implementation Strong knowledge of public sector regulations and compliance requirements Proficiency in cloud technologies and architecture (e.g. AWS, Azure, Google Cloud) Expertise in software development methodologies and best practices Ability to design and implement secure and scalable digital solutions Strong communication and stakeholder management skills Experience in leading and mentoring technical teams Knowledge of data privacy and protection regulations (e.g. GDPR) Understanding of enterprise architecture frameworks (e.g. TOGAF) Familiarity with agile and DevOps practices in a public sector context Proficiency in event-driven architecture and its application in digital solutions Proven ability to collaborate closely with delivery teams to ensure successful implementation of digital solutions Desirable: Certifications in cybersecurity practices (e.g. Certified Information Systems Security Professional (CISSP) or equivalent) Software development and scripting experience to build proof-of-concepts ahead of passing designs to delivery teams Strong knowledge of API design and integration architecture Experience in working with stateless application designs Experience in designing with site reliability and operational processes Experience in performance tuning and automation testing Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Customer Human connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, T&T "I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, T&T "Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, T&T Our hybrid working policy You'll be based in Belfast, Manchester or Newcastle with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see . click apply for full job details
Location: Belfast, Manchester, Newcastle Connect to your Industry Part Business. Part Creative. Part Technology. One hundred per cent digital. At Deloitte Digital, we connect creativity with technology for business. Bringing empathy, ideas, and experience into digital transformation. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society. We're a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future? We're looking for experienced engineers to work with our cross-functional teams to make it happen. We embrace the strengths of diverse talent within our team. You may have a brilliant mind, be a confident communicator or a nerd for all things digital, or you may have an impeccable business instinct, a collaborative outlook and a flair for big ideas. Our new Deloitte Solutions model is an ambitious new approach in the market, providing opportunities for talented engineers to focus on solving our clients' most challenging problems, with a focus on long-term progression within your craft. All whilst working remotely yet remaining a key part of the Deloitte community. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity As a technical architect, you will play a crucial role in our agile project delivery by collaborating with cross-functional teams to design and implement flexible, scalable, and secure technical solutions. You will work closely with client stakeholders to understand requirements, provide technical leadership, and ensure that the architecture aligns with agile principles. You will iteratively refine the architecture to accommodate changing needs, facilitate communication between teams, and promote best practices to deliver high-quality, adaptable solutions within the public sector. Connect to your skills and professional experience We are looking for an adaptable professional with strong previous experience. You know that it takes a mix of people to do amazing work, so you love collaborating with and learning from people with different skills, backgrounds, and perspectives. If you have an interesting or unusual mix of skills yourself, even better. If you're passionate about driving innovation and have a proven track record in building brilliant things, we invite you to explore this opportunity to shape the future. Essential: Willing and eligible to apply and obtain UK security clearance to Security Check (SC) level, if not holding an existing clearance Extensive experience in digital architecture design and implementation Strong knowledge of public sector regulations and compliance requirements Proficiency in cloud technologies and architecture (e.g. AWS, Azure, Google Cloud) Expertise in software development methodologies and best practices Ability to design and implement secure and scalable digital solutions Strong communication and stakeholder management skills Experience in leading and mentoring technical teams Knowledge of data privacy and protection regulations (e.g. GDPR) Understanding of enterprise architecture frameworks (e.g. TOGAF) Familiarity with agile and DevOps practices in a public sector context Proficiency in event-driven architecture and its application in digital solutions Proven ability to collaborate closely with delivery teams to ensure successful implementation of digital solutions Desirable: Certifications in cybersecurity practices (e.g. Certified Information Systems Security Professional (CISSP) or equivalent) Software development and scripting experience to build proof-of-concepts ahead of passing designs to delivery teams Strong knowledge of API design and integration architecture Experience in working with stateless application designs Experience in designing with site reliability and operational processes Experience in performance tuning and automation testing Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Customer Human connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, T&T "I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, T&T "Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, T&T Our hybrid working policy You'll be based in Belfast, Manchester or Newcastle with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see . click apply for full job details
Feb 11, 2026
Full time
Location: Belfast, Manchester, Newcastle Connect to your Industry Part Business. Part Creative. Part Technology. One hundred per cent digital. At Deloitte Digital, we connect creativity with technology for business. Bringing empathy, ideas, and experience into digital transformation. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society. We're a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future? We're looking for experienced engineers to work with our cross-functional teams to make it happen. We embrace the strengths of diverse talent within our team. You may have a brilliant mind, be a confident communicator or a nerd for all things digital, or you may have an impeccable business instinct, a collaborative outlook and a flair for big ideas. Our new Deloitte Solutions model is an ambitious new approach in the market, providing opportunities for talented engineers to focus on solving our clients' most challenging problems, with a focus on long-term progression within your craft. All whilst working remotely yet remaining a key part of the Deloitte community. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity As a technical architect, you will play a crucial role in our agile project delivery by collaborating with cross-functional teams to design and implement flexible, scalable, and secure technical solutions. You will work closely with client stakeholders to understand requirements, provide technical leadership, and ensure that the architecture aligns with agile principles. You will iteratively refine the architecture to accommodate changing needs, facilitate communication between teams, and promote best practices to deliver high-quality, adaptable solutions within the public sector. Connect to your skills and professional experience We are looking for an adaptable professional with strong previous experience. You know that it takes a mix of people to do amazing work, so you love collaborating with and learning from people with different skills, backgrounds, and perspectives. If you have an interesting or unusual mix of skills yourself, even better. If you're passionate about driving innovation and have a proven track record in building brilliant things, we invite you to explore this opportunity to shape the future. Essential: Willing and eligible to apply and obtain UK security clearance to Security Check (SC) level, if not holding an existing clearance Extensive experience in digital architecture design and implementation Strong knowledge of public sector regulations and compliance requirements Proficiency in cloud technologies and architecture (e.g. AWS, Azure, Google Cloud) Expertise in software development methodologies and best practices Ability to design and implement secure and scalable digital solutions Strong communication and stakeholder management skills Experience in leading and mentoring technical teams Knowledge of data privacy and protection regulations (e.g. GDPR) Understanding of enterprise architecture frameworks (e.g. TOGAF) Familiarity with agile and DevOps practices in a public sector context Proficiency in event-driven architecture and its application in digital solutions Proven ability to collaborate closely with delivery teams to ensure successful implementation of digital solutions Desirable: Certifications in cybersecurity practices (e.g. Certified Information Systems Security Professional (CISSP) or equivalent) Software development and scripting experience to build proof-of-concepts ahead of passing designs to delivery teams Strong knowledge of API design and integration architecture Experience in working with stateless application designs Experience in designing with site reliability and operational processes Experience in performance tuning and automation testing Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Customer Human connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, T&T "I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, T&T "Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, T&T Our hybrid working policy You'll be based in Belfast, Manchester or Newcastle with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see . click apply for full job details
Connect to your Industry Cyber Risk & Security. Everybody's talking about it. Every major corporation is concerned by it. The Government is investing £1.9 billion in tackling it. We're shaping strategies and transforming technology to minimise it and we need you to join us. You'll build strong relationships within a Cyber practice with over 200 extremely talented individuals. Our team brings together people who graduated in everything from Philosophy to Law, Maths and Computer Science. Join them and you will operate at the cutting edge, enjoying the kind of professional development that will set your potential free. At Deloitte, the Cyber Identity team help our clients assess, design, and implement Identity solutions to support digital change and reduce the risk of high impact cyber-attacks. Quite simply, the Identity team help ensure our client's business can expand and adapt to the changing digital and regulatory needs in a secure and complaint manner. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity You will have a passion and curiosity, for cyber and technology, comfortable with operating in a fastpaced environment where you will define and lead the implementation of various identity solutions that enable our clients explore new business opportunities, while reducing the risk of these changes. As an IAM technical specialist/lead, you will be responsible for: Engagement Delivery: Leading large and complex IAM engagements, you will be well versed in the Identity lifecycle and concepts as well as alignment of requirements to security frameworks like NIST. Supporting clients to define and develop their identity projects and programmes, from current state review through to CIAM strategies, roadmap development, and execution of activities to mobilise projects and programmes. Project and programme delivery, covering solution requirements definition, solution architecture, high and low-level design development, solution build / configuration / deployment / integration, supported by testing and hand-over to business as usual operational teams. Form part of digital transformation and enterprise recovery engagements delivering IAM solutions and remediation activity. Deliver broader cyber engagements where needed (across related disciplines like architecture, data security and application security) Market Development: Distilling complex technical matters into simple narratives to drive and lead conversations with senior client stakeholders. Ongoing client engagement / relationship management - building and maintaining client relationships in support of account targeting. Opportunity pursuit - engaging with clients to capture problem statements / solution requirements, developing client propositions / solutions, defining detailed delivery timelines, resource requirements and cost estimates, and supporting client pitch activity. Working with FS sector leadership to shape and refine both existing and new IAM market propositions / offerings. Connect to your skills and professional experience Whilst a bachelor's degree (or equivalent) in Computer Science or Engineering is desirable, we are more interested in your real-world professional experience and your ability to turn this into impactful client outcomes. Technical Skills: The skills we want you to ultimately have will cover: Broad enterprise identity experience across Enterprise and Customer Authentication, with demonstrable ability to build identity strategies which integrate into client enterprise architectures and beyond. Experience working in a digital transformation environment supporting the definition of Identity architecture leveraging cloud native and/or other IAM solutions. Advanced, practical experience of a variety of CIAM solutions such as ForgeRock, Ping, Microsoft Azure B2C, Okta, and Auth0 or equivalent. Advanced, practical experience of cloud hosting services including, Amazon Web Services, Microsoft Azure, Google Cloud Platform. Hands-on experience of Microsoft Active Directory/Azure AD Domain Services, Federation Services, Certificate Services, DNS and DHCP or equivalent. Hands-on experience of implementation of OAuth, OIDC and JWTs. Understanding of decentralised identity, verifiable credentials, microservices and Trust over IP architecture stack. Detail oriented and strong problem-solving skills. Excellent oral and written communication skills including concisely communicating status and creating customer reports and presentations. Consulting Skills: Project management - Experience with waterfall and agile type methodologies, often working within client specified frameworks. Delivery team management: Managing teams across a mix of locations, cultures, and experience levels. Client stakeholder management - Strong communication and relationship skills to manage a variety of client stakeholders from CISO to Developer. In addition to the above the following are desirable: Consulting or equivalent background. Understanding of malware and the modern threat landscape. Relevant certifications (e.g. CISSP, certifications from Microsoft, ISC2, ISACA, SANS, GIAC, ECCouncil etc. or equivalent). Exposure to/Understanding of DevOps tools and repositories (e.g. Git, Azure Dev Ops, Kubernetes, Docker, Jenkins, Ansible etc.). Role based access control (RBAC) design. Practical experience with Linux operating systems. Experience with Modern Authentication concepts e.g. Self-Service Identity, Bring your own Identity, SCIM, SAML, WS-Federation, OAuth, Open ID Connect or equivalent. Ability to hold Security Clearance. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Cyber The modern world is more complex than ever before, and we are navigating an ever-changing landscape. We help clients to operate with resilience and grow with confidence to secure success and minimise risk. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Join Deloitte and you'll be guiding major clients to their best technology and process decisions. You'll work at the cutting edge, with some of the finest minds in this field, and be able to take your career in any direction." - Deloitte employee "At Deloitte, is collaboration that sets us apart. Our scale and structure mean you can draw on all kinds of expertise from across our entire global business and behave as a true business partner for your clients." - Deloitte employee Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills . click apply for full job details
Feb 11, 2026
Full time
Connect to your Industry Cyber Risk & Security. Everybody's talking about it. Every major corporation is concerned by it. The Government is investing £1.9 billion in tackling it. We're shaping strategies and transforming technology to minimise it and we need you to join us. You'll build strong relationships within a Cyber practice with over 200 extremely talented individuals. Our team brings together people who graduated in everything from Philosophy to Law, Maths and Computer Science. Join them and you will operate at the cutting edge, enjoying the kind of professional development that will set your potential free. At Deloitte, the Cyber Identity team help our clients assess, design, and implement Identity solutions to support digital change and reduce the risk of high impact cyber-attacks. Quite simply, the Identity team help ensure our client's business can expand and adapt to the changing digital and regulatory needs in a secure and complaint manner. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity You will have a passion and curiosity, for cyber and technology, comfortable with operating in a fastpaced environment where you will define and lead the implementation of various identity solutions that enable our clients explore new business opportunities, while reducing the risk of these changes. As an IAM technical specialist/lead, you will be responsible for: Engagement Delivery: Leading large and complex IAM engagements, you will be well versed in the Identity lifecycle and concepts as well as alignment of requirements to security frameworks like NIST. Supporting clients to define and develop their identity projects and programmes, from current state review through to CIAM strategies, roadmap development, and execution of activities to mobilise projects and programmes. Project and programme delivery, covering solution requirements definition, solution architecture, high and low-level design development, solution build / configuration / deployment / integration, supported by testing and hand-over to business as usual operational teams. Form part of digital transformation and enterprise recovery engagements delivering IAM solutions and remediation activity. Deliver broader cyber engagements where needed (across related disciplines like architecture, data security and application security) Market Development: Distilling complex technical matters into simple narratives to drive and lead conversations with senior client stakeholders. Ongoing client engagement / relationship management - building and maintaining client relationships in support of account targeting. Opportunity pursuit - engaging with clients to capture problem statements / solution requirements, developing client propositions / solutions, defining detailed delivery timelines, resource requirements and cost estimates, and supporting client pitch activity. Working with FS sector leadership to shape and refine both existing and new IAM market propositions / offerings. Connect to your skills and professional experience Whilst a bachelor's degree (or equivalent) in Computer Science or Engineering is desirable, we are more interested in your real-world professional experience and your ability to turn this into impactful client outcomes. Technical Skills: The skills we want you to ultimately have will cover: Broad enterprise identity experience across Enterprise and Customer Authentication, with demonstrable ability to build identity strategies which integrate into client enterprise architectures and beyond. Experience working in a digital transformation environment supporting the definition of Identity architecture leveraging cloud native and/or other IAM solutions. Advanced, practical experience of a variety of CIAM solutions such as ForgeRock, Ping, Microsoft Azure B2C, Okta, and Auth0 or equivalent. Advanced, practical experience of cloud hosting services including, Amazon Web Services, Microsoft Azure, Google Cloud Platform. Hands-on experience of Microsoft Active Directory/Azure AD Domain Services, Federation Services, Certificate Services, DNS and DHCP or equivalent. Hands-on experience of implementation of OAuth, OIDC and JWTs. Understanding of decentralised identity, verifiable credentials, microservices and Trust over IP architecture stack. Detail oriented and strong problem-solving skills. Excellent oral and written communication skills including concisely communicating status and creating customer reports and presentations. Consulting Skills: Project management - Experience with waterfall and agile type methodologies, often working within client specified frameworks. Delivery team management: Managing teams across a mix of locations, cultures, and experience levels. Client stakeholder management - Strong communication and relationship skills to manage a variety of client stakeholders from CISO to Developer. In addition to the above the following are desirable: Consulting or equivalent background. Understanding of malware and the modern threat landscape. Relevant certifications (e.g. CISSP, certifications from Microsoft, ISC2, ISACA, SANS, GIAC, ECCouncil etc. or equivalent). Exposure to/Understanding of DevOps tools and repositories (e.g. Git, Azure Dev Ops, Kubernetes, Docker, Jenkins, Ansible etc.). Role based access control (RBAC) design. Practical experience with Linux operating systems. Experience with Modern Authentication concepts e.g. Self-Service Identity, Bring your own Identity, SCIM, SAML, WS-Federation, OAuth, Open ID Connect or equivalent. Ability to hold Security Clearance. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Cyber The modern world is more complex than ever before, and we are navigating an ever-changing landscape. We help clients to operate with resilience and grow with confidence to secure success and minimise risk. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Join Deloitte and you'll be guiding major clients to their best technology and process decisions. You'll work at the cutting edge, with some of the finest minds in this field, and be able to take your career in any direction." - Deloitte employee "At Deloitte, is collaboration that sets us apart. Our scale and structure mean you can draw on all kinds of expertise from across our entire global business and behave as a true business partner for your clients." - Deloitte employee Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills . click apply for full job details
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As part of the huge growth in demand in our Energy Transition & Utilities practice, we are seeking an experienced senior leader to join our highly talented team, working on the pursuit and delivery of major advisory, consulting and transformation services across our sector. Our clients within Energy Transition & Utilities include those within the sub sectors of Energy Networks, Energy Retail, Energy Central Markets, Water and Nuclear. Driven by major investment in the sector and the unique position of our Capgemini Invent business, we are seeing a significant increase in demand for our services and teams. Our vast utilities experience, strong strategic and business transformation skillset, a deep understanding of digital, data and a highly collaborative approach has allowed us to build a successful track record of delivering leading edge consulting services and solutions for our clients. This role is designed to further expand and strengthen our position in this market. As a Director within Capgemini Invent's Energy Networks team, you'll help set the direction, drive forward the business, own senior client relationships, take a leading role in orchestration across our business, model our values and behaviours and coach and develop junior members of the team. You will combine deep energy networks sector expertise with strong consulting skills, leading client engagements and supporting the expansion of our client base across electricity and gas transmission and distribution networks. Specifically, you will deliver activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Project Delivery - Leading engagements with our clients and delivering them with quality, on time and on budget. Internal contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE We'd love to meet someone with: Significant experience gained within Consulting within the Energy & Utilities sector, including with one or many of electricity and gas transmission and distribution network businesses. Exceptional consulting skills, meaning experience of working in a major Consulting firm, and/or in industry but with a Consulting background Experience of proposition building and delivery, with a track record of building and leading high performing teams Deep understanding of sector trends, regulatory environment, and the challenges facing UK energy networks. Entrepreneurial mindset, proactive, and able to work independently as well as in teams. Commitment to personal and team development, with a passion for coaching and mentoring others. Flexibility to travel and work at client sites as required. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery, with a track record of building and leading high performing teams The ability to collaboratively create winning solutions - taking a client issue, and working with the client, account team and across Capgemini to create a solution that the client can approve. Currently working in a major Consulting firm, and/or in industry but having a Consulting background Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Business development - utilising a combination of the organisation's broader pre existing relationships, company relationships and your own network, you'll be generating £2m of consulting revenues (Director) You will bring subject matter experience, expertise and intellectual capital across a broad range of advisory, consulting and transformation services in the energy networks sector, which may include all or some of: Corporate strategy, business planning and regulatory advisory services Business and IT operating model, restructuring and performance improvement Large scale business transformation and programme delivery, across areas including system operation, asset management, capital infrastructure, operations, customer and workforce Design and deployment of digital transformation and AI solutions and services Emerging business and digital trends in energy networks, such as intelligent system operations, IoT, advanced analytics, mobile applications, automation, energy management, digital twin and BIM WHAT YOU'LL LOVE ABOUT WORKING HERE NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. ABOUT CAPGEMINI Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Feb 11, 2026
Full time
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As part of the huge growth in demand in our Energy Transition & Utilities practice, we are seeking an experienced senior leader to join our highly talented team, working on the pursuit and delivery of major advisory, consulting and transformation services across our sector. Our clients within Energy Transition & Utilities include those within the sub sectors of Energy Networks, Energy Retail, Energy Central Markets, Water and Nuclear. Driven by major investment in the sector and the unique position of our Capgemini Invent business, we are seeing a significant increase in demand for our services and teams. Our vast utilities experience, strong strategic and business transformation skillset, a deep understanding of digital, data and a highly collaborative approach has allowed us to build a successful track record of delivering leading edge consulting services and solutions for our clients. This role is designed to further expand and strengthen our position in this market. As a Director within Capgemini Invent's Energy Networks team, you'll help set the direction, drive forward the business, own senior client relationships, take a leading role in orchestration across our business, model our values and behaviours and coach and develop junior members of the team. You will combine deep energy networks sector expertise with strong consulting skills, leading client engagements and supporting the expansion of our client base across electricity and gas transmission and distribution networks. Specifically, you will deliver activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Project Delivery - Leading engagements with our clients and delivering them with quality, on time and on budget. Internal contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE We'd love to meet someone with: Significant experience gained within Consulting within the Energy & Utilities sector, including with one or many of electricity and gas transmission and distribution network businesses. Exceptional consulting skills, meaning experience of working in a major Consulting firm, and/or in industry but with a Consulting background Experience of proposition building and delivery, with a track record of building and leading high performing teams Deep understanding of sector trends, regulatory environment, and the challenges facing UK energy networks. Entrepreneurial mindset, proactive, and able to work independently as well as in teams. Commitment to personal and team development, with a passion for coaching and mentoring others. Flexibility to travel and work at client sites as required. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery, with a track record of building and leading high performing teams The ability to collaboratively create winning solutions - taking a client issue, and working with the client, account team and across Capgemini to create a solution that the client can approve. Currently working in a major Consulting firm, and/or in industry but having a Consulting background Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Business development - utilising a combination of the organisation's broader pre existing relationships, company relationships and your own network, you'll be generating £2m of consulting revenues (Director) You will bring subject matter experience, expertise and intellectual capital across a broad range of advisory, consulting and transformation services in the energy networks sector, which may include all or some of: Corporate strategy, business planning and regulatory advisory services Business and IT operating model, restructuring and performance improvement Large scale business transformation and programme delivery, across areas including system operation, asset management, capital infrastructure, operations, customer and workforce Design and deployment of digital transformation and AI solutions and services Emerging business and digital trends in energy networks, such as intelligent system operations, IoT, advanced analytics, mobile applications, automation, energy management, digital twin and BIM WHAT YOU'LL LOVE ABOUT WORKING HERE NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. ABOUT CAPGEMINI Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Location: Belfast, Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, providing Architectural expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design and architect end to end solutions across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships, building trust and eminence across the client architectural stakeholder landscape Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Engage and participate with client stakeholders from early phases of the program including vision, goal, and objective setting and apply outputs to inform solution design Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Define and lead solution design sessions and workshops with clear agendas and goals Uphold and drive adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Work with program peers and stakeholders to identify and address implications of target solution architecture including considerations across operationality, maintainability, user experience and business change Lead, motivate and collaborate with team members across multiple workstreams and geographies including program leadership, Business analysts, developers, and testing peers Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Depending on target grade, proven expirience in working in the Enterprise Service Management industry, with proven expirience in the ServiceNow architecture and solution ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises including strong digital transformation experience for tier one clients across multiple industries. Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Strong digital transformation experience for tier one clients across multiple industries in an advisory or consultancy capacity. Understanding of Enterprise service management and how ServiceNow plays a fundamental technology enabler Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Commercial awareness to manage effective client, supplier, and partner relationships. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 You must have the possession of security clearance, or ability to receive security clearance Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines Certified in ITIL v3/4 Foundation or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together . click apply for full job details
Feb 11, 2026
Full time
Location: Belfast, Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, providing Architectural expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design and architect end to end solutions across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships, building trust and eminence across the client architectural stakeholder landscape Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Engage and participate with client stakeholders from early phases of the program including vision, goal, and objective setting and apply outputs to inform solution design Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Define and lead solution design sessions and workshops with clear agendas and goals Uphold and drive adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Work with program peers and stakeholders to identify and address implications of target solution architecture including considerations across operationality, maintainability, user experience and business change Lead, motivate and collaborate with team members across multiple workstreams and geographies including program leadership, Business analysts, developers, and testing peers Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Depending on target grade, proven expirience in working in the Enterprise Service Management industry, with proven expirience in the ServiceNow architecture and solution ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises including strong digital transformation experience for tier one clients across multiple industries. Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Strong digital transformation experience for tier one clients across multiple industries in an advisory or consultancy capacity. Understanding of Enterprise service management and how ServiceNow plays a fundamental technology enabler Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Commercial awareness to manage effective client, supplier, and partner relationships. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 You must have the possession of security clearance, or ability to receive security clearance Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines Certified in ITIL v3/4 Foundation or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together . click apply for full job details
Location: Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry As an Elite Platinum Global Alliance Partner, Deloitte has a long standing relationship with Workday and has received multiple partner awards in recognition of our work, which spans hundreds of clients across all major industries. Deloitte has one of the fastest growing Workday Finance Practices and needs thought leaders like yourself to help pave the way for our clients and further develop our Workday Consulting Practice. For our clients, our Workday Managers reduce cost and support innovation at the enterprise level by managing business requirements and leading the functional design, prototyping and process design stages of Workday implementations. Want to work with business leaders, and alongside some of the most creative thinkers in industry? Can you develop and deliver innovative and core technology solutions that transform the digital enterprise and maximise ROI? From strategy articulation and process design to technology enablement, we work together to simplify the complex; creating tangible value for our clients. We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity Deloitte's Workday Financial Management Practice sits within the Enterprise Applications service line which forms part of Technology & Transformation. Here we focus on providing application expertise to support specific areas of a project. As a Workday Finance Manager, your role will involve: Engaging in both advisory and delivery projects, from helping clients with their transformation strategies, to supporting the full lifecycle of Workday delivery projects Working with our clients to develop their overall solution architecture and end-to-end processes, to be supported by Workday technology Identifying key client process and technology/integration issues and recommending solutions Having a clear understanding of the firm's commitment to creating a more inclusive culture Connect to your skills and professional experience You have a passion for understanding the pain points facing a business and shaping the solution to deliver maximum benefits. You can take complex issues and explain them for a diverse audience. Essentials: Experience in ERP, EPM and cloud computing (including storage, platforms and data) Relevant work experience in Finance technology or related field Finance transformation experience with Workday Translate business requirements into specific system, application or process designs covering both functional and non-functional aspects Demonstrate a good understanding of Workday transactional data flows, but also to provide knowledge, insight and support for data migration activities Experience designing / implementing ERP systems Ideally, Workday Finance, FDM and Engagement Manager Certified Possess good problem solving and analytical skills Be able to plan and deliver the scope and deliverables of the team Manage stakeholders using clear communications and be able to form strong client relationships Demonstrate a clear understanding of risk in relation to ERP delivery projects Work effectively within an inclusive team and actively support the development of individuals and teams, both formally and informally Experience of at least two end to end Workday implementations Desirables: Demonstrated understanding of the current state of the art for automation, continuous integration/deployment and cloud-based delivery models Comfortable talking about technical issues with business people and business issues with technical people Able to express complex concepts in plain language to reach broader audiences Ability to craft a compelling message and tailor it for a given audience, combining technical expertise with simple, everyday language to deliver a story Demonstrated business domain and/ or industry knowledge Ability to work well with a cross-functional, geographically dispersed team and clients Effective cross-functional project management, communication and stakeholder management skills Excellent presentation and communication skills, with a focus on translating business requirements into information models Demonstrated effective written and verbal communication skills Demonstrated leadership and self-direction Experience in consulting or professional services or equivalent Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "As part of the Workday Finance Team, I have seen myself grow both professionally and personally over the last 4 years. This has been possible with the constant support and encouragement provided by all my team members. If you are interested in Workday Finance, Adaptive or are generally curious about Finance Transformation projects, this is a great team to join. We also have some lovely work socials to keep that work life balance in check." - Nupur Banerjee - Technology & Transformation "I've loved being a part of the Workday Financials team at Deloitte - I have been in the team for nearly 4 years now, and from day one I have been given fantastic opportunities to implement Workday for global clients. The project work is challenging but fun, and a close-knit team means you never have to look far for support and advice if you need it." - Rebecca Heald - Technology & Transformation Our hybrid working policy You'll be based in one of our UK offices with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. . click apply for full job details
Feb 11, 2026
Full time
Location: Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry As an Elite Platinum Global Alliance Partner, Deloitte has a long standing relationship with Workday and has received multiple partner awards in recognition of our work, which spans hundreds of clients across all major industries. Deloitte has one of the fastest growing Workday Finance Practices and needs thought leaders like yourself to help pave the way for our clients and further develop our Workday Consulting Practice. For our clients, our Workday Managers reduce cost and support innovation at the enterprise level by managing business requirements and leading the functional design, prototyping and process design stages of Workday implementations. Want to work with business leaders, and alongside some of the most creative thinkers in industry? Can you develop and deliver innovative and core technology solutions that transform the digital enterprise and maximise ROI? From strategy articulation and process design to technology enablement, we work together to simplify the complex; creating tangible value for our clients. We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity Deloitte's Workday Financial Management Practice sits within the Enterprise Applications service line which forms part of Technology & Transformation. Here we focus on providing application expertise to support specific areas of a project. As a Workday Finance Manager, your role will involve: Engaging in both advisory and delivery projects, from helping clients with their transformation strategies, to supporting the full lifecycle of Workday delivery projects Working with our clients to develop their overall solution architecture and end-to-end processes, to be supported by Workday technology Identifying key client process and technology/integration issues and recommending solutions Having a clear understanding of the firm's commitment to creating a more inclusive culture Connect to your skills and professional experience You have a passion for understanding the pain points facing a business and shaping the solution to deliver maximum benefits. You can take complex issues and explain them for a diverse audience. Essentials: Experience in ERP, EPM and cloud computing (including storage, platforms and data) Relevant work experience in Finance technology or related field Finance transformation experience with Workday Translate business requirements into specific system, application or process designs covering both functional and non-functional aspects Demonstrate a good understanding of Workday transactional data flows, but also to provide knowledge, insight and support for data migration activities Experience designing / implementing ERP systems Ideally, Workday Finance, FDM and Engagement Manager Certified Possess good problem solving and analytical skills Be able to plan and deliver the scope and deliverables of the team Manage stakeholders using clear communications and be able to form strong client relationships Demonstrate a clear understanding of risk in relation to ERP delivery projects Work effectively within an inclusive team and actively support the development of individuals and teams, both formally and informally Experience of at least two end to end Workday implementations Desirables: Demonstrated understanding of the current state of the art for automation, continuous integration/deployment and cloud-based delivery models Comfortable talking about technical issues with business people and business issues with technical people Able to express complex concepts in plain language to reach broader audiences Ability to craft a compelling message and tailor it for a given audience, combining technical expertise with simple, everyday language to deliver a story Demonstrated business domain and/ or industry knowledge Ability to work well with a cross-functional, geographically dispersed team and clients Effective cross-functional project management, communication and stakeholder management skills Excellent presentation and communication skills, with a focus on translating business requirements into information models Demonstrated effective written and verbal communication skills Demonstrated leadership and self-direction Experience in consulting or professional services or equivalent Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "As part of the Workday Finance Team, I have seen myself grow both professionally and personally over the last 4 years. This has been possible with the constant support and encouragement provided by all my team members. If you are interested in Workday Finance, Adaptive or are generally curious about Finance Transformation projects, this is a great team to join. We also have some lovely work socials to keep that work life balance in check." - Nupur Banerjee - Technology & Transformation "I've loved being a part of the Workday Financials team at Deloitte - I have been in the team for nearly 4 years now, and from day one I have been given fantastic opportunities to implement Workday for global clients. The project work is challenging but fun, and a close-knit team means you never have to look far for support and advice if you need it." - Rebecca Heald - Technology & Transformation Our hybrid working policy You'll be based in one of our UK offices with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. . click apply for full job details
Location: Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, working alongside solution architects providing technical expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design targeted solutions in response to technical requirements across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships at a peer-to-peer level, building trust and collaborative working styles Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Lead solution design sessions and workshops with clear agendas and goals Uphold adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Work with Business Analysts and Developers to deliver technical solutions in alignment to submitted requirements Demonstrate awareness of team management, specifically across an agile process and its ceremonies Able to manage workload of development teams based on individual members forecast capacity Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Comprehensive experience in the ServiceNow technical ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA or equivalent Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines or equivalent Certified in ITIL v3/4 Foundation or equivalent or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships) . click apply for full job details
Feb 11, 2026
Full time
Location: Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, working alongside solution architects providing technical expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design targeted solutions in response to technical requirements across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships at a peer-to-peer level, building trust and collaborative working styles Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Lead solution design sessions and workshops with clear agendas and goals Uphold adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Work with Business Analysts and Developers to deliver technical solutions in alignment to submitted requirements Demonstrate awareness of team management, specifically across an agile process and its ceremonies Able to manage workload of development teams based on individual members forecast capacity Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Comprehensive experience in the ServiceNow technical ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA or equivalent Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines or equivalent Certified in ITIL v3/4 Foundation or equivalent or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships) . click apply for full job details
Location(s):UK, Europe & Africa : UK : London BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job specification London. Full time. Job Description The role holder: Defines and delivers a client's information management and exploitation strategy to transform the way an organisation derives value from its data assets, whilst securing and managing them appropriately. The Data Consultant has expertise in data exploitation, data solutions, data management, problem solving and business consulting and analysis. This puts them in a position to advise client organisations on data-driven transformation. The Data Consultant focuses on the people, process, business change, requirements and planning aspects of data challenges, but will have a good high-level understanding of approaches, techniques and tools in data architecture, data solution delivery and data science. Works under broad direction. Work is often self-initiated. Is fully responsible for meeting allocated technical and/or group objectives. Analyses, designs, plans, executes and evaluates work to time, cost and quality targets. Establishes milestones and has a significant role in the assignment of tasks and/or responsibilities. Influences organisation, customers, suppliers, partners and peers on the contribution of own specialism. Makes decisions which impact the success of assigned work, i.e. results, deadlines and budget. Has significant influence over the allocation and management of resources appropriate to given assignments. Leads on user/customer and group collaboration throughout all stages of work. Ensures users' needs are met consistently through each work stage. Builds appropriate and effective business relationships across the organisation and with customers, suppliers and partners. Creates and supports collaborative ways of working across group/area of responsibility. Facilitates collaboration between stakeholders who have diverse objectives. Implements and executes policies aligned to strategic plans. Performs an extensive range and variety of complex technical and/or professional work activities. Undertakes work which requires the application of fundamental principles in a wide and often unpredictable range of contexts. Engages and coordinates with subject matter experts to resolve complex issues as they relate to customer/organisational requirements. Understands the relationships between own specialism and customer/organisational requirements. Core Duties Understands and distils business challenges in complex environments, providing thought leadership. Develops and actions data strategies and roadmaps, for example through undertaking maturity assessments and user needs analysis to define a vision and articulate the steps to achieving it. Considers business and cultural change aspects alongside technical data challenges. Defines and supports the implementation of an organisation's data governance framework. Defines the operating model required to support an organisation's data vision. Develops relationships with senior client stakeholders and represents their interests. Translates business goals into actionable plans. Communicates complex data challenges and strategies to senior client stakeholders and delivery teams. Takes responsibility for understanding client requirements and user needs, delivering analysis and problem resolution. Identifies, evaluates and recommends options. Manages the investigation of corporate data requirements. Coordinates the application of data analysis and data modelling techniques, based upon a detailed understanding of corporate information requirements, in order to establish, modify or maintain data structures and their associated components (entity descriptions, relationship descriptions, attribute definitions). Seeks to fully address client needs, enhancing the capabilities and effectiveness of solutions by ensuring that they are properly understood and appropriately exploited. Provides well-informed advice, typically on more than one topic, taking steps to ensure that it is properly understood and appropriately exploited. Works under the supervision of and provides support to seniors in the analysis and documentation of strategic data options and direction. Drafts and maintains policies, standards and procedures for information and/or data governance. Reviews information and data systems for compliance against organisational policies, legislation and risk. Makes recommendations for implementing any required changes. Applies in-depth knowledge of a broad range of industry-wide modelling techniques. Advises on the choice of techniques and approach influencing customers accordingly. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working As many of our customers work predominantly in the office, we expect all of our staff to work at least 3 days per week in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process. About our team Our people are what differentiates us; they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting-edge, high-quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. You will be joining our National Security business which is the largest area within our UK business. Our mission is to be the most trusted partner for our National Security clients in delivery of their core mission. At the end of 2020 we had over 700 employees working across our security and law enforcement customers. This year, we are looking to build on our success and grow even further by recruiting over 100 new members to our team. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. More about BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We're a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You'll get to work on a variety of different systems for different customers throughout your career with us. We're passionate about Diversity and Inclusion in our workforce and the people you'll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA. For more information please visit our website: Help us secure a connected world. Apply now and be inspired. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. Division overview: Government . click apply for full job details
Feb 11, 2026
Full time
Location(s):UK, Europe & Africa : UK : London BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job specification London. Full time. Job Description The role holder: Defines and delivers a client's information management and exploitation strategy to transform the way an organisation derives value from its data assets, whilst securing and managing them appropriately. The Data Consultant has expertise in data exploitation, data solutions, data management, problem solving and business consulting and analysis. This puts them in a position to advise client organisations on data-driven transformation. The Data Consultant focuses on the people, process, business change, requirements and planning aspects of data challenges, but will have a good high-level understanding of approaches, techniques and tools in data architecture, data solution delivery and data science. Works under broad direction. Work is often self-initiated. Is fully responsible for meeting allocated technical and/or group objectives. Analyses, designs, plans, executes and evaluates work to time, cost and quality targets. Establishes milestones and has a significant role in the assignment of tasks and/or responsibilities. Influences organisation, customers, suppliers, partners and peers on the contribution of own specialism. Makes decisions which impact the success of assigned work, i.e. results, deadlines and budget. Has significant influence over the allocation and management of resources appropriate to given assignments. Leads on user/customer and group collaboration throughout all stages of work. Ensures users' needs are met consistently through each work stage. Builds appropriate and effective business relationships across the organisation and with customers, suppliers and partners. Creates and supports collaborative ways of working across group/area of responsibility. Facilitates collaboration between stakeholders who have diverse objectives. Implements and executes policies aligned to strategic plans. Performs an extensive range and variety of complex technical and/or professional work activities. Undertakes work which requires the application of fundamental principles in a wide and often unpredictable range of contexts. Engages and coordinates with subject matter experts to resolve complex issues as they relate to customer/organisational requirements. Understands the relationships between own specialism and customer/organisational requirements. Core Duties Understands and distils business challenges in complex environments, providing thought leadership. Develops and actions data strategies and roadmaps, for example through undertaking maturity assessments and user needs analysis to define a vision and articulate the steps to achieving it. Considers business and cultural change aspects alongside technical data challenges. Defines and supports the implementation of an organisation's data governance framework. Defines the operating model required to support an organisation's data vision. Develops relationships with senior client stakeholders and represents their interests. Translates business goals into actionable plans. Communicates complex data challenges and strategies to senior client stakeholders and delivery teams. Takes responsibility for understanding client requirements and user needs, delivering analysis and problem resolution. Identifies, evaluates and recommends options. Manages the investigation of corporate data requirements. Coordinates the application of data analysis and data modelling techniques, based upon a detailed understanding of corporate information requirements, in order to establish, modify or maintain data structures and their associated components (entity descriptions, relationship descriptions, attribute definitions). Seeks to fully address client needs, enhancing the capabilities and effectiveness of solutions by ensuring that they are properly understood and appropriately exploited. Provides well-informed advice, typically on more than one topic, taking steps to ensure that it is properly understood and appropriately exploited. Works under the supervision of and provides support to seniors in the analysis and documentation of strategic data options and direction. Drafts and maintains policies, standards and procedures for information and/or data governance. Reviews information and data systems for compliance against organisational policies, legislation and risk. Makes recommendations for implementing any required changes. Applies in-depth knowledge of a broad range of industry-wide modelling techniques. Advises on the choice of techniques and approach influencing customers accordingly. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working As many of our customers work predominantly in the office, we expect all of our staff to work at least 3 days per week in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process. About our team Our people are what differentiates us; they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting-edge, high-quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. You will be joining our National Security business which is the largest area within our UK business. Our mission is to be the most trusted partner for our National Security clients in delivery of their core mission. At the end of 2020 we had over 700 employees working across our security and law enforcement customers. This year, we are looking to build on our success and grow even further by recruiting over 100 new members to our team. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. More about BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We're a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You'll get to work on a variety of different systems for different customers throughout your career with us. We're passionate about Diversity and Inclusion in our workforce and the people you'll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA. For more information please visit our website: Help us secure a connected world. Apply now and be inspired. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. Division overview: Government . click apply for full job details
Job Description Find where you belong! Are you an inspirational HR leader ready to take on a pivotal role in a large, fast-paced, multi-site organisation? Do you thrive on translating strategy into action and modernising people operations through digital tools and data led insight? If so, our People Director (Operations) position could be the perfect next career move for you. What's it all about? The People Director (Operations) will bring our people agenda to life across an organisation with thousands of colleagues in hundreds of locations. You'll ensure a consistent, engaging, and future ready colleague experience and position us as a benchmark for people first operations in our sector. Reporting to the Chief Operating Officer and working closely with the People Director (Strategy), this role is a blend of operational excellence and forward looking influence. You won't just be an enabler-you'll be a catalyst for engagement, retention, productivity, and long term business success. Specifically this role will cover: People Leadership & Stakeholder Engagement: Lead, coach, and develop a large, multi skilled team. You'll be acting as a trusted advisor to the Executive Committee on people operations and succession planning. Workforce Planning & Talent Development: Lead strategic workforce planning, ensuring the right capability and capacity for business needs. You'll oversee the Talent Delivery team to build strong talent pipelines, succession plans, and learning interventions. Recruitment & Onboarding: Oversee timely, cost effective, and high quality recruitment. Develop a multi channel attraction strategy and lead the design of a seamless onboarding process to improve early retention and performance. Employee Relations & Compliance: Lead the business through a period of legislative change through the consistent application and continual review of policies and procedures. People Systems & Reporting: Own the day to day service of people related systems including our HRIS, LMS and ATS, ensuring data accuracy and integrity. Employee Experience & Engagement: Embed Diversity, Equity, and Inclusion into every stage of the colleague lifecycle. Why Travelodge? We believe in creating an inclusive workplace where everyone can be their true self and belong. We work hard to improve the diversity of our teams and celebrate our differences. And we care about our colleagues' wellbeing, so we ensure there are plenty of resources available so everyone can look after their emotional, physical, financial and work wellbeing. We call this "Better Me". Who will this appeal to? You will be a passionate and seasoned leader with substantial experience of leading large scale people teams in a centralised support model. Ideally from a multi site, customer facing environment, you will be comfortable working at a strategic level whilst having the agility to get hands on when required. The ability to operate with credibility and integrity with senior stakeholders is essential. You will be a self starting, confident, articulate communicator with experience of managing budgets. You will demonstrate adaptability and innovation and understand the benefits of digital transformation. What are the extra benefits of working for Travelodge? Competitive Salary c £140,000 Contributory pension scheme Annual bonus (discretionary) Car Allowance Hybrid working - a minimum of 60% of your time should be spent in our office in Thame, but you're welcome to come in every day if you prefer! 50% personal discount for hotel bookings and great friends and family discounts! 25 days holiday increasing with length of service + Bank Holidays
Feb 11, 2026
Full time
Job Description Find where you belong! Are you an inspirational HR leader ready to take on a pivotal role in a large, fast-paced, multi-site organisation? Do you thrive on translating strategy into action and modernising people operations through digital tools and data led insight? If so, our People Director (Operations) position could be the perfect next career move for you. What's it all about? The People Director (Operations) will bring our people agenda to life across an organisation with thousands of colleagues in hundreds of locations. You'll ensure a consistent, engaging, and future ready colleague experience and position us as a benchmark for people first operations in our sector. Reporting to the Chief Operating Officer and working closely with the People Director (Strategy), this role is a blend of operational excellence and forward looking influence. You won't just be an enabler-you'll be a catalyst for engagement, retention, productivity, and long term business success. Specifically this role will cover: People Leadership & Stakeholder Engagement: Lead, coach, and develop a large, multi skilled team. You'll be acting as a trusted advisor to the Executive Committee on people operations and succession planning. Workforce Planning & Talent Development: Lead strategic workforce planning, ensuring the right capability and capacity for business needs. You'll oversee the Talent Delivery team to build strong talent pipelines, succession plans, and learning interventions. Recruitment & Onboarding: Oversee timely, cost effective, and high quality recruitment. Develop a multi channel attraction strategy and lead the design of a seamless onboarding process to improve early retention and performance. Employee Relations & Compliance: Lead the business through a period of legislative change through the consistent application and continual review of policies and procedures. People Systems & Reporting: Own the day to day service of people related systems including our HRIS, LMS and ATS, ensuring data accuracy and integrity. Employee Experience & Engagement: Embed Diversity, Equity, and Inclusion into every stage of the colleague lifecycle. Why Travelodge? We believe in creating an inclusive workplace where everyone can be their true self and belong. We work hard to improve the diversity of our teams and celebrate our differences. And we care about our colleagues' wellbeing, so we ensure there are plenty of resources available so everyone can look after their emotional, physical, financial and work wellbeing. We call this "Better Me". Who will this appeal to? You will be a passionate and seasoned leader with substantial experience of leading large scale people teams in a centralised support model. Ideally from a multi site, customer facing environment, you will be comfortable working at a strategic level whilst having the agility to get hands on when required. The ability to operate with credibility and integrity with senior stakeholders is essential. You will be a self starting, confident, articulate communicator with experience of managing budgets. You will demonstrate adaptability and innovation and understand the benefits of digital transformation. What are the extra benefits of working for Travelodge? Competitive Salary c £140,000 Contributory pension scheme Annual bonus (discretionary) Car Allowance Hybrid working - a minimum of 60% of your time should be spent in our office in Thame, but you're welcome to come in every day if you prefer! 50% personal discount for hotel bookings and great friends and family discounts! 25 days holiday increasing with length of service + Bank Holidays
Data Engineer - AI Analytics and EdTech Developments Berkhamsted Schools Group is seeking a skilled Data Engineer (AI & Predictive Analytics) to help advance our digital, data, and AI capabilities. This role plays a key part in enhancing the school's data architecture, developing analytics solutions, and supporting the delivery of impactful insights for students, staff, and operational functions. Our IT department is a modern, collaborative, and improvement focused team committed to delivering high quality, forward thinking digital services. Working with us means contributing to meaningful, practical innovations, and a chance to shape emerging EdTech capabilities across a leading independent schools group. We offer a supportive and motivated IT team and a culture that values new ideas, professional development, and continuous improvement. Location: Berkhamsted Schools Group (Hybrid considered) Contract: Full-time, 12 month fixed term (renewable) Early applications are encouraged, and interviews may take place on a rolling basis. We reserve the right to extend or close the deadline. Please click below for further information: APPLICANT INFORMATION PACK
Feb 11, 2026
Full time
Data Engineer - AI Analytics and EdTech Developments Berkhamsted Schools Group is seeking a skilled Data Engineer (AI & Predictive Analytics) to help advance our digital, data, and AI capabilities. This role plays a key part in enhancing the school's data architecture, developing analytics solutions, and supporting the delivery of impactful insights for students, staff, and operational functions. Our IT department is a modern, collaborative, and improvement focused team committed to delivering high quality, forward thinking digital services. Working with us means contributing to meaningful, practical innovations, and a chance to shape emerging EdTech capabilities across a leading independent schools group. We offer a supportive and motivated IT team and a culture that values new ideas, professional development, and continuous improvement. Location: Berkhamsted Schools Group (Hybrid considered) Contract: Full-time, 12 month fixed term (renewable) Early applications are encouraged, and interviews may take place on a rolling basis. We reserve the right to extend or close the deadline. Please click below for further information: APPLICANT INFORMATION PACK
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. The Workplace Manager, London HQ position is responsible for creating and maintaining environments to support productivity, efficiency and wellness in the workplace, ensuring the brilliant basics to keep the office operational are met. Our team are beholders to a series of service standards that reflect core behaviours that should be embodied in every interaction made and exceptional work and strong problem-solving skills are crucial to the role. Key Responsibilities: Lead, develop, manage, and motivate a high performing team to ensure services are delivered to the highest standards Workplace Services include but are not limited to the daily operations, such as Workplace Coordination, CAFM, Data, Budgeting, Cleaning, Planting, Engineering, Pest etc. Provide quotes for remedials and extra works. These should be uploaded to Webquote for client review. Ensuring receipting of goods and services in a timely manner via myBuy/Coupa. Work in collaboration with Service Partners and other CBRE teams to drive a one team ethos and ensure all Workplace Services and CBRE Team members are trained, competent and confident across all disciplines Manage trackers and present to client at weekly meetings Manage Helpdesk for London HQ's ensuring reactive and PPM tasks are completed as per the SLA Lead scheduling of sub-contracted PPM's and Extra Works activities Management of CAFM system, Si Local, and MyVantage to ensure compliance, and uploading document(s) to eLogbook's. Manage internal and external guides and ensure they are updated in line with agreed frequencies and or changes Regularly update and review risk registers Manage project documents that promote issue-based problem solving and business impact to demonstrate clear value and purpose for change Be an out of hours escalation for emergencies and call out at the London HQ's Ensure services provided by CBRE and ELC supply chain are delivered to the highest levels and managed against SLA's and KPI's Regularly complete sub-contractor audits in the form of OP61's and OP63's. Completing periodic audits of the eLogbook system to ensure compliance. Ensuring COSHH inventory and assessments are always fully up to date, using sypol and other CBRE tools. Ensuring you and team members complete the required number of Harbour Observations and Pulse Surveys within the month. Complete annual review of OP18 and subcontractors used. Provide MA request forms for the Contract Support to raise PO's Review standard operating procedures and workflows to ensure continuous best practice, quality improvement and efficiencies are implemented Maintain close relationship with client and relevant stakeholders FTE's and ensure we are working in partnership and expectations are met and exceeded across the London HQ's. Being the first point of contact for all workplace related matters on site(s). Ensuring onsite presence for you and the team member during core working hours. Provide weekly/monthly reports for all activities completed onsite, including but not limited to people updates, building occupancy, innovation, ESG and best practice, projects, events, mailroom etc Issue all staff communication to building user groups in a timely manner and ensure updates on all workplace related activities are being met. Managing employee leave and sickness via myTime. Attend and lead regular client and sub-tenant meetings. Proactive approach to customer journey and experience. Complete tasks assigned within agreed time frames Complete regular check ins with direct reports and ensure half yearly and annual reviews are completed Complete all assigned training within the timeframe assigned Work with the internal Talent Resource Team on the recruitment and selection of new hires, ensuring top talent is attracted and a strong onboarding and training experience is delivered Work closely with subject matter experts to engage and drive innovation, sustainability and best practice across all services delivered on site Work closely with the Hard Services Engineer on site and collaborate with the London Team to ensure the building is operating in the most efficient manner Ensure the provision of healthy and safe working conditions which comply to both ELC and CBRE's H&S policy Embrace CBRE and ELC values and ways of working by providing an example for all team members Must be operationally hands on to assist wider team during peak periods and work flexible hours from time to time Take single ownership of incident management and reporting, through to successful resolution Perform other duties as assigned Delivery of services shall be in line with the strategy set by ELC and the Workplace Management Main Contact which is the Account Manager Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos, and task clarifying questions to ensure understanding Ability to respond to common inquiries or complaints in a prompt, customer focused manner Ability to effectively present information to an internal department and/or large groups of employees Person Specification: Ability to work in a fast-paced environment Ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges Ability to work under pressure and draw on time management skills Customer service focused Strong problem-solving skills Comfortable with and embracing of new technologies and digital tools Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)
Feb 11, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. The Workplace Manager, London HQ position is responsible for creating and maintaining environments to support productivity, efficiency and wellness in the workplace, ensuring the brilliant basics to keep the office operational are met. Our team are beholders to a series of service standards that reflect core behaviours that should be embodied in every interaction made and exceptional work and strong problem-solving skills are crucial to the role. Key Responsibilities: Lead, develop, manage, and motivate a high performing team to ensure services are delivered to the highest standards Workplace Services include but are not limited to the daily operations, such as Workplace Coordination, CAFM, Data, Budgeting, Cleaning, Planting, Engineering, Pest etc. Provide quotes for remedials and extra works. These should be uploaded to Webquote for client review. Ensuring receipting of goods and services in a timely manner via myBuy/Coupa. Work in collaboration with Service Partners and other CBRE teams to drive a one team ethos and ensure all Workplace Services and CBRE Team members are trained, competent and confident across all disciplines Manage trackers and present to client at weekly meetings Manage Helpdesk for London HQ's ensuring reactive and PPM tasks are completed as per the SLA Lead scheduling of sub-contracted PPM's and Extra Works activities Management of CAFM system, Si Local, and MyVantage to ensure compliance, and uploading document(s) to eLogbook's. Manage internal and external guides and ensure they are updated in line with agreed frequencies and or changes Regularly update and review risk registers Manage project documents that promote issue-based problem solving and business impact to demonstrate clear value and purpose for change Be an out of hours escalation for emergencies and call out at the London HQ's Ensure services provided by CBRE and ELC supply chain are delivered to the highest levels and managed against SLA's and KPI's Regularly complete sub-contractor audits in the form of OP61's and OP63's. Completing periodic audits of the eLogbook system to ensure compliance. Ensuring COSHH inventory and assessments are always fully up to date, using sypol and other CBRE tools. Ensuring you and team members complete the required number of Harbour Observations and Pulse Surveys within the month. Complete annual review of OP18 and subcontractors used. Provide MA request forms for the Contract Support to raise PO's Review standard operating procedures and workflows to ensure continuous best practice, quality improvement and efficiencies are implemented Maintain close relationship with client and relevant stakeholders FTE's and ensure we are working in partnership and expectations are met and exceeded across the London HQ's. Being the first point of contact for all workplace related matters on site(s). Ensuring onsite presence for you and the team member during core working hours. Provide weekly/monthly reports for all activities completed onsite, including but not limited to people updates, building occupancy, innovation, ESG and best practice, projects, events, mailroom etc Issue all staff communication to building user groups in a timely manner and ensure updates on all workplace related activities are being met. Managing employee leave and sickness via myTime. Attend and lead regular client and sub-tenant meetings. Proactive approach to customer journey and experience. Complete tasks assigned within agreed time frames Complete regular check ins with direct reports and ensure half yearly and annual reviews are completed Complete all assigned training within the timeframe assigned Work with the internal Talent Resource Team on the recruitment and selection of new hires, ensuring top talent is attracted and a strong onboarding and training experience is delivered Work closely with subject matter experts to engage and drive innovation, sustainability and best practice across all services delivered on site Work closely with the Hard Services Engineer on site and collaborate with the London Team to ensure the building is operating in the most efficient manner Ensure the provision of healthy and safe working conditions which comply to both ELC and CBRE's H&S policy Embrace CBRE and ELC values and ways of working by providing an example for all team members Must be operationally hands on to assist wider team during peak periods and work flexible hours from time to time Take single ownership of incident management and reporting, through to successful resolution Perform other duties as assigned Delivery of services shall be in line with the strategy set by ELC and the Workplace Management Main Contact which is the Account Manager Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos, and task clarifying questions to ensure understanding Ability to respond to common inquiries or complaints in a prompt, customer focused manner Ability to effectively present information to an internal department and/or large groups of employees Person Specification: Ability to work in a fast-paced environment Ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges Ability to work under pressure and draw on time management skills Customer service focused Strong problem-solving skills Comfortable with and embracing of new technologies and digital tools Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)
Head Chef - Bassingbourn Barracks Pay: £17.30 per hour Hours: 40 hours per week, Monday to Friday Core Shift: 07:00 - 15:30 Flexibility: Required to support functions and special events About the Role We are seeking an experienced and driven Head Chef to lead catering operations at RAF Bassingbourn. This is a senior leadership role responsible for overseeing multiple kitchens, managing a skilled team, and maintaining high standards across all services. You will oversee five kitchens, each supported by a Sous Chef, ensuring consistency, efficiency, and quality across the operation. A key focus of the role is developing apprentices and supporting team progression. Service Times Breakfast: 06:30 - 08:00 Lunch: 12:15 - 13:30 Evening Meal: 17:30 - 18:30 Team Structure Leading a team of approximately 10 staff Responsibility for 5 kitchens, each with a Sous Chef Supporting training, mentoring, and development of apprentices Key Responsibilities Lead and coordinate day-to-day catering operations across multiple kitchens Deliver consistently high-quality food and service Manage, support, and develop kitchen teams Mentor apprentices and support workforce development Maintain food safety, hygiene, and health & safety standards Oversee ordering, stock control, and cost management Support and deliver catering for functions and events as required Maintain a positive and professional working environment About You Essential: Experience in a similar Head Chef or senior kitchen leadership role Proven ability to lead, motivate, and develop teams Experience managing multiple kitchen operations Strong organisational and operational skills Passionate about food quality and service delivery Reliable, proactive, and able to work under pressure Flexible to support operational needs and functions We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com SU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Feb 11, 2026
Full time
Head Chef - Bassingbourn Barracks Pay: £17.30 per hour Hours: 40 hours per week, Monday to Friday Core Shift: 07:00 - 15:30 Flexibility: Required to support functions and special events About the Role We are seeking an experienced and driven Head Chef to lead catering operations at RAF Bassingbourn. This is a senior leadership role responsible for overseeing multiple kitchens, managing a skilled team, and maintaining high standards across all services. You will oversee five kitchens, each supported by a Sous Chef, ensuring consistency, efficiency, and quality across the operation. A key focus of the role is developing apprentices and supporting team progression. Service Times Breakfast: 06:30 - 08:00 Lunch: 12:15 - 13:30 Evening Meal: 17:30 - 18:30 Team Structure Leading a team of approximately 10 staff Responsibility for 5 kitchens, each with a Sous Chef Supporting training, mentoring, and development of apprentices Key Responsibilities Lead and coordinate day-to-day catering operations across multiple kitchens Deliver consistently high-quality food and service Manage, support, and develop kitchen teams Mentor apprentices and support workforce development Maintain food safety, hygiene, and health & safety standards Oversee ordering, stock control, and cost management Support and deliver catering for functions and events as required Maintain a positive and professional working environment About You Essential: Experience in a similar Head Chef or senior kitchen leadership role Proven ability to lead, motivate, and develop teams Experience managing multiple kitchen operations Strong organisational and operational skills Passionate about food quality and service delivery Reliable, proactive, and able to work under pressure Flexible to support operational needs and functions We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com SU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Job Description Carnival UK is seeking a Senior Product Manager to lead a portfolio of technology products-driving innovation and operational excellence across our guest and colleague experiences. You'll own end-to-end outcomes across multiple products (e.g., Seamless Travel, Finance Systems, Hotel Management System), shaping strategy, aligning delivery, and ensuring every iteration delivers measurable value for the business and our guests. Key Responsibilities Multi Product Ownership: Oversee several products simultaneously, managing roadmaps, interdependencies and clear value based priorities (revenue, compliance, guest experience). Strategy to Delivery Bridge: Align business objectives with delivery teams; translate strategy into pragmatic, outcome focused plans. Value & KPIs: Define and track KPIs that evidence impact (e.g., time saved, revenue uplift), and continuously refine based on insights. Stakeholder Updates: Present succinct, high impact updates to senior stakeholders (e.g., VPs), enabling fast, informed decisions. Collaboration: Work across commercial, operations and technology teams to ensure products integrate cleanly and deliver tangible benefits. Team Structure: Lead through influence with Product Owners reporting to you, and report into a Senior Manager for alignment and support. Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK06, offered as a full time position, on a permanent basis. We offer hybrid work including up to two days from home. What We're Looking For Proven experience as a Product Manager (beyond a pure Product Owner remit) Strong product management craft (roadmapping, prioritisation, product discovery/delivery), with confidence presenting to senior leaders. Familiarity with operational/financial reporting systems and digital/CRM integrations (digital backgrounds are welcome with strong product experience). Comfortable adapting as products move from build to BAU. About You: A Catalyst for Change You bring fresh ideas, a customer centric mindset, and the resilience to navigate a dynamic environment. You're collaborative, commercially astute and able to influence and engage senior stakeholders while keeping teams focused on outcomes. Why Join Us? Working with us is about more than a job. It's about creating unforgettable holiday happiness for our guests and a fulfilling career for you. Our benefits package reflects our commitment to your wellbeing: Hybrid working arrangements. Regular office events and charity fundraisers. Extensive learning and development opportunities. Annual bonus. Minimum 25 days leave, bank holiday allowance, and holiday trading scheme. Employee led networks and wellbeing programs. Recognition scheme with prizes and awards. Employee discounted cruising plus friends and family offers. Contributory pension scheme. Private medical and dental insurance. Life assurance. Parental and adoption leave. Employee shares plan. Electric car and cycle to work schemes. Onsite restaurant with healthy meal options. Discounted retail and leisure via discounts portal. Ready to Lead? If guiding a technology team to new heights excites you, we're eager to hear from you. Apply now to start your journey with us, where your performance led leadership will make a difference in our shared success. Recruitment Journey For more information on your recruitment journey, please visit About Us Holidays are one of life's greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise. No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world's largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain's rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people. Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion. It's through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel's Employer of Choice.
Feb 11, 2026
Full time
Job Description Carnival UK is seeking a Senior Product Manager to lead a portfolio of technology products-driving innovation and operational excellence across our guest and colleague experiences. You'll own end-to-end outcomes across multiple products (e.g., Seamless Travel, Finance Systems, Hotel Management System), shaping strategy, aligning delivery, and ensuring every iteration delivers measurable value for the business and our guests. Key Responsibilities Multi Product Ownership: Oversee several products simultaneously, managing roadmaps, interdependencies and clear value based priorities (revenue, compliance, guest experience). Strategy to Delivery Bridge: Align business objectives with delivery teams; translate strategy into pragmatic, outcome focused plans. Value & KPIs: Define and track KPIs that evidence impact (e.g., time saved, revenue uplift), and continuously refine based on insights. Stakeholder Updates: Present succinct, high impact updates to senior stakeholders (e.g., VPs), enabling fast, informed decisions. Collaboration: Work across commercial, operations and technology teams to ensure products integrate cleanly and deliver tangible benefits. Team Structure: Lead through influence with Product Owners reporting to you, and report into a Senior Manager for alignment and support. Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK06, offered as a full time position, on a permanent basis. We offer hybrid work including up to two days from home. What We're Looking For Proven experience as a Product Manager (beyond a pure Product Owner remit) Strong product management craft (roadmapping, prioritisation, product discovery/delivery), with confidence presenting to senior leaders. Familiarity with operational/financial reporting systems and digital/CRM integrations (digital backgrounds are welcome with strong product experience). Comfortable adapting as products move from build to BAU. About You: A Catalyst for Change You bring fresh ideas, a customer centric mindset, and the resilience to navigate a dynamic environment. You're collaborative, commercially astute and able to influence and engage senior stakeholders while keeping teams focused on outcomes. Why Join Us? Working with us is about more than a job. It's about creating unforgettable holiday happiness for our guests and a fulfilling career for you. Our benefits package reflects our commitment to your wellbeing: Hybrid working arrangements. Regular office events and charity fundraisers. Extensive learning and development opportunities. Annual bonus. Minimum 25 days leave, bank holiday allowance, and holiday trading scheme. Employee led networks and wellbeing programs. Recognition scheme with prizes and awards. Employee discounted cruising plus friends and family offers. Contributory pension scheme. Private medical and dental insurance. Life assurance. Parental and adoption leave. Employee shares plan. Electric car and cycle to work schemes. Onsite restaurant with healthy meal options. Discounted retail and leisure via discounts portal. Ready to Lead? If guiding a technology team to new heights excites you, we're eager to hear from you. Apply now to start your journey with us, where your performance led leadership will make a difference in our shared success. Recruitment Journey For more information on your recruitment journey, please visit About Us Holidays are one of life's greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise. No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world's largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain's rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people. Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion. It's through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel's Employer of Choice.
Senior Manager, Business Development - Identity & Risk Solutions At Visa, we are passionate about making a difference. We lead the way in disrupting fraud from multiple vectors, and we are expanding our Value-Added Services team with a Senior Manager Sales Specialist based in London. If you are dynamic, result-oriented and ready to drive growth initiatives, we would love to hear from you. A key part of this role involves Promoting the full suite of Visa Protect Services You will be responsible for communicating its value to clients, demonstrating how Visa's adaptive behavioural analytics, real-time transaction scoring, and advanced machine learning models help financial institutions detect and prevent fraud with greater precision and lower false positives. The Visa Protect Salesperson has primary ownership and accountability for bringing Visa products and solutions to market to ensure Visa continues to hold its leadership position in driving the growth of core products and digital payments by providing maximum security combined with best-in-class user experience. Additionally helps account executives win new business using subject matter expertise and thought leadership. The right candidate must possess technical and functional understanding of payment systems, core products, protocols and frameworks, and this has to balance with business acumen and commercial instincts. Familiarity with technologies and systems used in payments, mobile and e-commerce, specifically, in areas of fraud and risk management, 3-D Secure, authentication, NFC, tokenization, remote payments, as also a working knowledge of system interconnection methods (APIs, SDKs, ISO messages etc.) is expected. Experience with risk and fraud management is an advantage. This role demands a proactive approach, robust sales skills, and the ability to engage with clients consultatively to understand their strategies, priorities, and to support their needs. The candidate must also have strong coordination and project management skills to be able to deliver on large cross-functional projects working with colleagues and partners across multiple geographies and time zones. The role is based in London and will require occasional travel. Responsibilities and activities: Owner of Visa Risk and Authentication Sales activities in the local market. Delivering complex solutions for clients and supporting delivery of related Visa scorecard targets. Primary responsibility are the UK & Ireland markets. Identify strategic opportunities for Visa capabilities through a strong understanding of various Client business needs, leveraging Visa solutions across multiple platforms. Work hand-in-hand with colleagues from other functional areas the role holder must be a catalyst for development of existing and new solutions. Thought leadership with internal and external stake holders including participation in industry events, regulator and government engagement to formulate strategy to drive regulation change where needed. Partner with Account Executives to develop and execute account strategies, objectives and plans to increase revenue and market share for strategic Financialand non-financial accounts. Utilize a data-driven approach, providing factual and analytical support in argumentation. Understand market environment and provide inputs into country strategies and account plans. Track competition activity and continually be focused on ensuring that Visa's products and solutions deployed in the market meet all relevant consumer and merchant payment needs. Foster in-depth and productive relationships at all levels with the clients and the Visa organization. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Basic Qualifications 8 or more years of relevant work experience with a bachelor's degree or at least 5 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD. Preferred Qualifications 9 or more years of relevant work experience with a bachelor's degree or at least 7 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Bachelor's degree in business, Information Systems, Computer Science, or a related technical discipline. Required Experience Strong sales skills to drive revenue growth and build lasting client relationships. Experience in the payments, mobile, software or technology services required, preferably in the banking or financial industry. Experience in risk and, or fraud management. Understanding of card products, digital payments and payment technologies related to eCommerce, Tokenization, EMV, NFC, Mobile, etc. Experience with new product development and ability to translate client needs into product requirements, developing product pricing and positioning strategies. Demonstrated track record of planning, managing and delivering on complex cross functional projects from conceptualization to launch. Proven ability to develop and execute go-to-market strategies for products. Strong ability to analyze complex data and information, develop insights, and create impactful narratives. Ability to quickly assimilate and apply new solutions and application knowledge. Data-driven problem-solving skills and a hands-on approach to work. Strategic thinking and thought leadership. Ability to work within a complex and often ambiguous environment, and to influence senior management and other relevant parties. Executive presence, strong written and oral communication-including large-group presentations. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Feb 11, 2026
Full time
Senior Manager, Business Development - Identity & Risk Solutions At Visa, we are passionate about making a difference. We lead the way in disrupting fraud from multiple vectors, and we are expanding our Value-Added Services team with a Senior Manager Sales Specialist based in London. If you are dynamic, result-oriented and ready to drive growth initiatives, we would love to hear from you. A key part of this role involves Promoting the full suite of Visa Protect Services You will be responsible for communicating its value to clients, demonstrating how Visa's adaptive behavioural analytics, real-time transaction scoring, and advanced machine learning models help financial institutions detect and prevent fraud with greater precision and lower false positives. The Visa Protect Salesperson has primary ownership and accountability for bringing Visa products and solutions to market to ensure Visa continues to hold its leadership position in driving the growth of core products and digital payments by providing maximum security combined with best-in-class user experience. Additionally helps account executives win new business using subject matter expertise and thought leadership. The right candidate must possess technical and functional understanding of payment systems, core products, protocols and frameworks, and this has to balance with business acumen and commercial instincts. Familiarity with technologies and systems used in payments, mobile and e-commerce, specifically, in areas of fraud and risk management, 3-D Secure, authentication, NFC, tokenization, remote payments, as also a working knowledge of system interconnection methods (APIs, SDKs, ISO messages etc.) is expected. Experience with risk and fraud management is an advantage. This role demands a proactive approach, robust sales skills, and the ability to engage with clients consultatively to understand their strategies, priorities, and to support their needs. The candidate must also have strong coordination and project management skills to be able to deliver on large cross-functional projects working with colleagues and partners across multiple geographies and time zones. The role is based in London and will require occasional travel. Responsibilities and activities: Owner of Visa Risk and Authentication Sales activities in the local market. Delivering complex solutions for clients and supporting delivery of related Visa scorecard targets. Primary responsibility are the UK & Ireland markets. Identify strategic opportunities for Visa capabilities through a strong understanding of various Client business needs, leveraging Visa solutions across multiple platforms. Work hand-in-hand with colleagues from other functional areas the role holder must be a catalyst for development of existing and new solutions. Thought leadership with internal and external stake holders including participation in industry events, regulator and government engagement to formulate strategy to drive regulation change where needed. Partner with Account Executives to develop and execute account strategies, objectives and plans to increase revenue and market share for strategic Financialand non-financial accounts. Utilize a data-driven approach, providing factual and analytical support in argumentation. Understand market environment and provide inputs into country strategies and account plans. Track competition activity and continually be focused on ensuring that Visa's products and solutions deployed in the market meet all relevant consumer and merchant payment needs. Foster in-depth and productive relationships at all levels with the clients and the Visa organization. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Basic Qualifications 8 or more years of relevant work experience with a bachelor's degree or at least 5 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD. Preferred Qualifications 9 or more years of relevant work experience with a bachelor's degree or at least 7 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Bachelor's degree in business, Information Systems, Computer Science, or a related technical discipline. Required Experience Strong sales skills to drive revenue growth and build lasting client relationships. Experience in the payments, mobile, software or technology services required, preferably in the banking or financial industry. Experience in risk and, or fraud management. Understanding of card products, digital payments and payment technologies related to eCommerce, Tokenization, EMV, NFC, Mobile, etc. Experience with new product development and ability to translate client needs into product requirements, developing product pricing and positioning strategies. Demonstrated track record of planning, managing and delivering on complex cross functional projects from conceptualization to launch. Proven ability to develop and execute go-to-market strategies for products. Strong ability to analyze complex data and information, develop insights, and create impactful narratives. Ability to quickly assimilate and apply new solutions and application knowledge. Data-driven problem-solving skills and a hands-on approach to work. Strategic thinking and thought leadership. Ability to work within a complex and often ambiguous environment, and to influence senior management and other relevant parties. Executive presence, strong written and oral communication-including large-group presentations. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Hi, we're PEXA! We know you'll Google us before applying, so let's keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we're helping 20,000+ families into their homes each week. We're passionate about solving problems for our customers - always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community. We're growing fast, that is where you come in. We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes. Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property. We are seeking a commercially minded, second line Risk Partner to join the UK group risk function where technology risk management plays a critical role in safeguarding the group. This is a hands on role with responsibility for advice, overseeing regulatory change and monitoring and embedding a strong risk & compliance culture across these functional lines. This is a second line risk partner role that oversees technology and cyber risks - it does not design or operate cyber security controls. This role will work in close partnership with senior leadership teams across Product, IT, Cyber, Information Security and Operational Resilience with the IT and Product functions. You will provide independent advice, oversight, monitoring and constructive challenge to these functions on their management of technology and cyber security risks. The role acts as a specialist advisor to ensure risk remain with UK defined risk appetite. The role holder will be expected to take end to end ownership across risk advisory & guidance, risk oversight and support with regulatory returns (including REP0018 submission on IT Security & Operational Risk). Key Accountabilities Second Line Oversight: Provide oversight, review and challenge of the cyber risk profile and cyber control environment. Highlight control gaps and collaborate with control owners on remediation plans. Review & assess changes to technology platform and products that impact UK group risks & risk profile. Contribute towards the development and enhancement of technology risk framework and ensure alignment with evolving regulatory expectations. Business Partnering & Advisory: Be the subject matter expert to IT and Product functional leaders, providing guidance on risk identification, controls improvements and risk mitigation for new product features, projects, contracts or business change. Proactive risk engagement and early intervention by engaging early during solution design, procurement etc for IT and product changes to assess risks. Risk Framework Embedding: Drive the adoption of the UK Risk Framework, ensuring processes align with standards. Risk & Control Self Assessments (RCSAs): Reporting & Governance: Controls, Compliance & Regulation: Incident & Issue Management: Support the resolution of risk events, perform root cause analysis and ensure learnings are translated into actionable improvements. Monitoring & Assurance: Track Key Risk Indicators (KRIs) to identify emerging trends. Conduct in depth reviews of the Product, IT & Cyber function, their adoption & implementation of technology and reporting to risk matters to oversight committees. Perform risk based deep dives to identify and understand product, technology and cyber security related risk drivers and work in partnership with the first line function to identify key programmes/tasks to address these. This is expected across core technology risk domains of resilience and continuity, cloud and third party, data governance and protection, generative AI and broader AI adoption, technology delivery and change. Design, recommend and complete assurance programmes and controls testing, feeding results into risk assessments and reporting. Skills & Experience At least 5 years' experience within second line risk management with an EMI, payments or fintech. Prior experience in technology risk management and compliance within regulated environment. Strong understanding of technology, cyber risk, resilience, IT controls & governance frameworks. Familiarity with frameworks and standards such as SOC 2 and ISO 27001. Deep understanding of risk management principles (eg ISO 31000, COSO). Strong working knowledge of FCA regulation for EMIs and UK regulatory landscape, including ICO. Practical, commercial approach to risk management. Ability to manage complex analysis, interpret regulatory standards and provide high quality oversight. Demonstrable ability to integrate risk management and control frameworks with sharp commercial insight, enabling responsible and scalable business growth. Excellent analytical & problem solving skills, with a track record of driving root cause analysis and effective solutions. Excellent written and verbal communication skills with the ability to influence and challenge constructively. Strong organisational skills & experience working in a fast paced, dynamic environment with tight deadlines. Strong analysis skills to translate complex risk issues into actionable business insights. Professional qualification in Risk Management desirable. £90,000 - £100,000 a year + Bonus + Benefits Why become a PEXArian? Great question! Being a PEXArian is so much more than just a job. We're a passionate, motivated and unashamedly enthusiastic bunch at PEXA - we love what we do and we're proud to admit it! Creating brilliant experiences for our members and their clients wouldn't be possible without ensuring we deliver an exceptional employee experience. Your growth We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools. Your wellness We care about your holistic wellbeing. Your work/life blend We know that work is just one aspect of your life - we want to help you create your ideal work/life blend, rather than squeezing in life around work. Sounds like you? We at PEXA are ready so if this role sounds like you apply today. To be conducted as part of post offer employment checks: The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at GDPR Compliance Digital Completion UK Limited (trading name "PEXA"), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited(a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN ; ASX: PXA) (referred tocollectively as"PEXA Group"). When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice.
Feb 11, 2026
Full time
Hi, we're PEXA! We know you'll Google us before applying, so let's keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we're helping 20,000+ families into their homes each week. We're passionate about solving problems for our customers - always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community. We're growing fast, that is where you come in. We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes. Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property. We are seeking a commercially minded, second line Risk Partner to join the UK group risk function where technology risk management plays a critical role in safeguarding the group. This is a hands on role with responsibility for advice, overseeing regulatory change and monitoring and embedding a strong risk & compliance culture across these functional lines. This is a second line risk partner role that oversees technology and cyber risks - it does not design or operate cyber security controls. This role will work in close partnership with senior leadership teams across Product, IT, Cyber, Information Security and Operational Resilience with the IT and Product functions. You will provide independent advice, oversight, monitoring and constructive challenge to these functions on their management of technology and cyber security risks. The role acts as a specialist advisor to ensure risk remain with UK defined risk appetite. The role holder will be expected to take end to end ownership across risk advisory & guidance, risk oversight and support with regulatory returns (including REP0018 submission on IT Security & Operational Risk). Key Accountabilities Second Line Oversight: Provide oversight, review and challenge of the cyber risk profile and cyber control environment. Highlight control gaps and collaborate with control owners on remediation plans. Review & assess changes to technology platform and products that impact UK group risks & risk profile. Contribute towards the development and enhancement of technology risk framework and ensure alignment with evolving regulatory expectations. Business Partnering & Advisory: Be the subject matter expert to IT and Product functional leaders, providing guidance on risk identification, controls improvements and risk mitigation for new product features, projects, contracts or business change. Proactive risk engagement and early intervention by engaging early during solution design, procurement etc for IT and product changes to assess risks. Risk Framework Embedding: Drive the adoption of the UK Risk Framework, ensuring processes align with standards. Risk & Control Self Assessments (RCSAs): Reporting & Governance: Controls, Compliance & Regulation: Incident & Issue Management: Support the resolution of risk events, perform root cause analysis and ensure learnings are translated into actionable improvements. Monitoring & Assurance: Track Key Risk Indicators (KRIs) to identify emerging trends. Conduct in depth reviews of the Product, IT & Cyber function, their adoption & implementation of technology and reporting to risk matters to oversight committees. Perform risk based deep dives to identify and understand product, technology and cyber security related risk drivers and work in partnership with the first line function to identify key programmes/tasks to address these. This is expected across core technology risk domains of resilience and continuity, cloud and third party, data governance and protection, generative AI and broader AI adoption, technology delivery and change. Design, recommend and complete assurance programmes and controls testing, feeding results into risk assessments and reporting. Skills & Experience At least 5 years' experience within second line risk management with an EMI, payments or fintech. Prior experience in technology risk management and compliance within regulated environment. Strong understanding of technology, cyber risk, resilience, IT controls & governance frameworks. Familiarity with frameworks and standards such as SOC 2 and ISO 27001. Deep understanding of risk management principles (eg ISO 31000, COSO). Strong working knowledge of FCA regulation for EMIs and UK regulatory landscape, including ICO. Practical, commercial approach to risk management. Ability to manage complex analysis, interpret regulatory standards and provide high quality oversight. Demonstrable ability to integrate risk management and control frameworks with sharp commercial insight, enabling responsible and scalable business growth. Excellent analytical & problem solving skills, with a track record of driving root cause analysis and effective solutions. Excellent written and verbal communication skills with the ability to influence and challenge constructively. Strong organisational skills & experience working in a fast paced, dynamic environment with tight deadlines. Strong analysis skills to translate complex risk issues into actionable business insights. Professional qualification in Risk Management desirable. £90,000 - £100,000 a year + Bonus + Benefits Why become a PEXArian? Great question! Being a PEXArian is so much more than just a job. We're a passionate, motivated and unashamedly enthusiastic bunch at PEXA - we love what we do and we're proud to admit it! Creating brilliant experiences for our members and their clients wouldn't be possible without ensuring we deliver an exceptional employee experience. Your growth We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools. Your wellness We care about your holistic wellbeing. Your work/life blend We know that work is just one aspect of your life - we want to help you create your ideal work/life blend, rather than squeezing in life around work. Sounds like you? We at PEXA are ready so if this role sounds like you apply today. To be conducted as part of post offer employment checks: The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at GDPR Compliance Digital Completion UK Limited (trading name "PEXA"), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited(a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN ; ASX: PXA) (referred tocollectively as"PEXA Group"). When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice.
