Programme Coordinator We are seeking a Programme Coordinator to support high-impact projects that enable finance play a meaningful role in building a fairer, greener and more resilient economy. Salary: £34,000 £43,000pa DOE Location: Central London (hybrid: 60% office / 40% home) Hours: Full-time, 37.5 hours per week Contract: 12-month fixed-term Closing date: 28th February 2026 Interviews: 1st Interviews to be held 11-17th March and 2nd interview Week commencing 23rd March Start date: April 2026 or as soon as available About the Role As Programme Coordinator, you will play a key role in delivering the Impact Investing Institute s innovative programmes, helping to create practical solutions that enable private capital to address major societal challenges. Working with colleagues across the organisation and a wide range of external partners, you ll support activities spanning research, stakeholder engagement, project coordination and thought leadership. Key responsibilities include: Planning and coordinating meetings, workshops, roundtables and events, including logistics, materials, agendas and follow-up. Supporting and developing relationships with stakeholders across financial services, government, business and civil society. Contributing ideas and supporting constructive discussions during engagements. Assisting communications and engagement activity, including social media, campaigns and sector advocacy. Producing clear and well-structured written materials such as briefings, presentations, articles and fundraising proposals. Conducting desk research and supporting stakeholder engagement to inform research and programme design. Tracking project deliverables, risks, milestones and KPIs, helping to ensure effective and timely delivery. Supporting internal processes, systems improvements and team-wide initiatives. About You We are looking for someone who brings curiosity, strong communication skills and a proactive, collaborative approach. You will have experience contributing to projects and working with stakeholders, as well as producing high-quality written materials for varied audiences. You will be comfortable managing multiple tasks, adaptable to changing priorities and confident taking initiative with the right support. Digital literacy (e.g. Microsoft 365), strong interpersonal skills and a commitment to the belief that finance can drive positive social impact are essential. Experience in investment, financial services, social impact, policy or related fields is welcome but not required. About the Organisation The Impact Investing Institute is an independent non-profit dedicated to transforming capital markets so they support a fairer, greener and more resilient future. Through our Challenge Labs, field-building initiatives, research, training and policy engagement, we work with financial institutions, businesses, government, regulators and civil society to drive systemic change. As a small, mission-driven team, we are collaborative, ambitious and independent in our approach. We value diverse perspectives and are committed to building an inclusive and supportive workplace. We welcome applicants from under-represented backgrounds and encourage flexible working. Other roles you may have experience of could include: Project Coordinator, Programme Officer, Policy Assistant, Research Officer, Engagement Coordinator, Events Coordinator, Impact Officer, Social Investment Assistant, Programme Support Officer, Project Officer. Analyst. Use of Artificial Intelligence (AI) in applications We recognise that AI tools are part of many people s working lives and may be used in preparing applications. That said, applications are assessed on the basis of your personal experience, judgement and examples. We score for specificity and authenticity; responses that appear generic or indistinguishable from standard AI-generated content will be scored lower. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Feb 05, 2026
Contractor
Programme Coordinator We are seeking a Programme Coordinator to support high-impact projects that enable finance play a meaningful role in building a fairer, greener and more resilient economy. Salary: £34,000 £43,000pa DOE Location: Central London (hybrid: 60% office / 40% home) Hours: Full-time, 37.5 hours per week Contract: 12-month fixed-term Closing date: 28th February 2026 Interviews: 1st Interviews to be held 11-17th March and 2nd interview Week commencing 23rd March Start date: April 2026 or as soon as available About the Role As Programme Coordinator, you will play a key role in delivering the Impact Investing Institute s innovative programmes, helping to create practical solutions that enable private capital to address major societal challenges. Working with colleagues across the organisation and a wide range of external partners, you ll support activities spanning research, stakeholder engagement, project coordination and thought leadership. Key responsibilities include: Planning and coordinating meetings, workshops, roundtables and events, including logistics, materials, agendas and follow-up. Supporting and developing relationships with stakeholders across financial services, government, business and civil society. Contributing ideas and supporting constructive discussions during engagements. Assisting communications and engagement activity, including social media, campaigns and sector advocacy. Producing clear and well-structured written materials such as briefings, presentations, articles and fundraising proposals. Conducting desk research and supporting stakeholder engagement to inform research and programme design. Tracking project deliverables, risks, milestones and KPIs, helping to ensure effective and timely delivery. Supporting internal processes, systems improvements and team-wide initiatives. About You We are looking for someone who brings curiosity, strong communication skills and a proactive, collaborative approach. You will have experience contributing to projects and working with stakeholders, as well as producing high-quality written materials for varied audiences. You will be comfortable managing multiple tasks, adaptable to changing priorities and confident taking initiative with the right support. Digital literacy (e.g. Microsoft 365), strong interpersonal skills and a commitment to the belief that finance can drive positive social impact are essential. Experience in investment, financial services, social impact, policy or related fields is welcome but not required. About the Organisation The Impact Investing Institute is an independent non-profit dedicated to transforming capital markets so they support a fairer, greener and more resilient future. Through our Challenge Labs, field-building initiatives, research, training and policy engagement, we work with financial institutions, businesses, government, regulators and civil society to drive systemic change. As a small, mission-driven team, we are collaborative, ambitious and independent in our approach. We value diverse perspectives and are committed to building an inclusive and supportive workplace. We welcome applicants from under-represented backgrounds and encourage flexible working. Other roles you may have experience of could include: Project Coordinator, Programme Officer, Policy Assistant, Research Officer, Engagement Coordinator, Events Coordinator, Impact Officer, Social Investment Assistant, Programme Support Officer, Project Officer. Analyst. Use of Artificial Intelligence (AI) in applications We recognise that AI tools are part of many people s working lives and may be used in preparing applications. That said, applications are assessed on the basis of your personal experience, judgement and examples. We score for specificity and authenticity; responses that appear generic or indistinguishable from standard AI-generated content will be scored lower. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Title: Policy and Advocacy Manager Position Type: Maternity Cover Reports to: Founder/Chief Executive Based at: School Food Matters, Blackfriars Settlement 9 Rushworth Street SE1 0RB Salary: £40,500 Working Hours: 9am-5pm (flexible) Pension: School Food Matters pays pension contributions at 7% of pensionable earnings Holiday: 31 days including bank holidays School Food Matters is closed between Christmas and New Year Job Purpose To lead and shape School Food Matters policy and advocacy strategy, ensuring our voice influences national and local decision-making on school food and food education To design and deliver campaigns that support and advance SFM s mission To line manage the Policy and Communications Assistant and Press and Communications Officer Key Tasks Lead and provide strategic input to campaigns, convene groups and partnerships Represent SFM at external meetings and coalitions such as the School Food Review Monitor, analyse and interpret relevant research, policy developments and news, identifying implications or opportunities for SFM Oversee the strategic direction of SFM s external affairs and communications, ensuring all policy, campaigns, and public messaging align with the charity s mission and priorities Provide policy research and analysis to support the activities of the School Food Review Oversee meetings and governance for the School Food Alliance Provide policy and communications expertise for the Food Education Network workstreams Represent SFM at relevant policy consultations, meetings and conferences to influence and inform policy discussions, and deliver presentations as required Lead drafting of responses to government consultations Working closely with the Press and Communications Officer, provide insights to inform timely media responses to policy developments Ensure colleagues are regularly briefed on policy activities, priorities and messages, and run internal workshops to keep them up to date with the school food sector Provide strategic input to meeting content for the School Food Review, and support the Policy and Communications Assistant to organise meetings for workstreams Oversee the development web content, articles, blogs and newsletter content by the Press and Communications Officer and the Policy and Communications Assistant Keep up to date with safeguarding requirements and reporting procedures Maintain the ethos of the charity and positively promote our work at all times The Policy and Advocacy Manager will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential! Person Specification Essential Experience of research and analysis, ideally in a policy environment General knowledge of issues around school food, children s health and food education Comprehensive understanding of the UK s political system Experience of coordinating policy/research-based projects Experience designing, coordinating and delivering campaigns Experience of working in coalitions Strong interpersonal skills and ability to maintain relationships with a range of individuals and organisations Confident and competent IT skills across Office suite of programmes Exceptional oral and written communication skills in fluent spoken and written English, with strong attention to detail and the ability to translate complex data and policies into accessible language and engaging stories and communication materials Strong understanding media landscape and social media platforms to oversee the communications activity of the organisation Ability to work independently, with high levels of self-motivation Good project management, time management and organisational skills and the ability to work under pressure and to meet deadlines Energy, enthusiasm, creativity and tenacity Desirable Strong knowledge of the public health, food and education policy landscape Experience managing others Experience managing projects Experience managing meetings Experience of working with Drupal CMS Experience of working within a network or coalition of campaigning organisations Established contacts with media outlets/journalists/bloggers Digital campaigning and social networking skills Experience writing news articles and blog posts with clear structure, purpose and an engaging narrative Experience managing or supervising team members to deliver communications projects effectively
Feb 05, 2026
Full time
Job Title: Policy and Advocacy Manager Position Type: Maternity Cover Reports to: Founder/Chief Executive Based at: School Food Matters, Blackfriars Settlement 9 Rushworth Street SE1 0RB Salary: £40,500 Working Hours: 9am-5pm (flexible) Pension: School Food Matters pays pension contributions at 7% of pensionable earnings Holiday: 31 days including bank holidays School Food Matters is closed between Christmas and New Year Job Purpose To lead and shape School Food Matters policy and advocacy strategy, ensuring our voice influences national and local decision-making on school food and food education To design and deliver campaigns that support and advance SFM s mission To line manage the Policy and Communications Assistant and Press and Communications Officer Key Tasks Lead and provide strategic input to campaigns, convene groups and partnerships Represent SFM at external meetings and coalitions such as the School Food Review Monitor, analyse and interpret relevant research, policy developments and news, identifying implications or opportunities for SFM Oversee the strategic direction of SFM s external affairs and communications, ensuring all policy, campaigns, and public messaging align with the charity s mission and priorities Provide policy research and analysis to support the activities of the School Food Review Oversee meetings and governance for the School Food Alliance Provide policy and communications expertise for the Food Education Network workstreams Represent SFM at relevant policy consultations, meetings and conferences to influence and inform policy discussions, and deliver presentations as required Lead drafting of responses to government consultations Working closely with the Press and Communications Officer, provide insights to inform timely media responses to policy developments Ensure colleagues are regularly briefed on policy activities, priorities and messages, and run internal workshops to keep them up to date with the school food sector Provide strategic input to meeting content for the School Food Review, and support the Policy and Communications Assistant to organise meetings for workstreams Oversee the development web content, articles, blogs and newsletter content by the Press and Communications Officer and the Policy and Communications Assistant Keep up to date with safeguarding requirements and reporting procedures Maintain the ethos of the charity and positively promote our work at all times The Policy and Advocacy Manager will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential! Person Specification Essential Experience of research and analysis, ideally in a policy environment General knowledge of issues around school food, children s health and food education Comprehensive understanding of the UK s political system Experience of coordinating policy/research-based projects Experience designing, coordinating and delivering campaigns Experience of working in coalitions Strong interpersonal skills and ability to maintain relationships with a range of individuals and organisations Confident and competent IT skills across Office suite of programmes Exceptional oral and written communication skills in fluent spoken and written English, with strong attention to detail and the ability to translate complex data and policies into accessible language and engaging stories and communication materials Strong understanding media landscape and social media platforms to oversee the communications activity of the organisation Ability to work independently, with high levels of self-motivation Good project management, time management and organisational skills and the ability to work under pressure and to meet deadlines Energy, enthusiasm, creativity and tenacity Desirable Strong knowledge of the public health, food and education policy landscape Experience managing others Experience managing projects Experience managing meetings Experience of working with Drupal CMS Experience of working within a network or coalition of campaigning organisations Established contacts with media outlets/journalists/bloggers Digital campaigning and social networking skills Experience writing news articles and blog posts with clear structure, purpose and an engaging narrative Experience managing or supervising team members to deliver communications projects effectively
36 hours per week, 52 weeks per year Based at Harrow College, with travel to other campuses as required Salary in the range of £31,632 - £33,621 per annum HRUC(Harrow, Richmond and Uxbridge Colleges) is a highly ambitious merged College Group based across the diverse London boroughs of Harrow, Hillingdon and Richmond upon Thames click apply for full job details
Feb 05, 2026
Full time
36 hours per week, 52 weeks per year Based at Harrow College, with travel to other campuses as required Salary in the range of £31,632 - £33,621 per annum HRUC(Harrow, Richmond and Uxbridge Colleges) is a highly ambitious merged College Group based across the diverse London boroughs of Harrow, Hillingdon and Richmond upon Thames click apply for full job details
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 05, 2026
Full time
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 05, 2026
Full time
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Barclays Bank Plc
Great Houghton, Northamptonshire
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 04, 2026
Full time
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
As Customer Outcomes and CX Reporting Manager, you will oversee the production of customer experience and outcomes reporting to senior stakeholders across the organisation. This will involve analysing customer data, translating insights into actionable business needs, and collaborating with senior stakeholders. You'll be responsible for drafting and reviewing Board and Executive-level reports, collating performance narrative and driving continuous improvement in reporting. To be successful as a Customer Outcomes and CX Reporting Manager at Barclays, you should have experience with: Experience working with large and complex data sets, turning insights into practical business actions. Confident in creating clear, accurate reports and materials. Good time management skills, with the ability to stay organised and meet deadlines. Comfortable working with and supporting senior stakeholders across different teams. Good understanding of compliance, regulatory requirements, and customer experiences (CX). Previous experience in keeping management reports and dashboards up to date, making sure key performance indicators (KPIs) are easy to understand and act on. Some other highly valued skills may include Good communication skills. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in London (1CP) or Northampton. Purpose of the role To support the bank's decision-making processes by providing timely, accurate, and insightful information through designing, developing, and maintaining management reports and dashboards that effectively communicate key performance indicators (KPIs) and trends across various business units. Accountabilities Design and development of comprehensive reports and dashboards using various data visualization tools and techniques. Design, development and implementation of automated report generation processes for improved efficiency and timeliness. Identification and analysis of business requirements to define report content and format. Maintenance and updating of existing reports and dashboards to reflect changing business needs, including co-ordination of reporting template releases and related administrative tasks. Development of robust processes & controls for collating input data & seeking signoffs as required. Engagement with stakeholders as needed to ensure up to date data is incorporated into reporting. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 04, 2026
Full time
As Customer Outcomes and CX Reporting Manager, you will oversee the production of customer experience and outcomes reporting to senior stakeholders across the organisation. This will involve analysing customer data, translating insights into actionable business needs, and collaborating with senior stakeholders. You'll be responsible for drafting and reviewing Board and Executive-level reports, collating performance narrative and driving continuous improvement in reporting. To be successful as a Customer Outcomes and CX Reporting Manager at Barclays, you should have experience with: Experience working with large and complex data sets, turning insights into practical business actions. Confident in creating clear, accurate reports and materials. Good time management skills, with the ability to stay organised and meet deadlines. Comfortable working with and supporting senior stakeholders across different teams. Good understanding of compliance, regulatory requirements, and customer experiences (CX). Previous experience in keeping management reports and dashboards up to date, making sure key performance indicators (KPIs) are easy to understand and act on. Some other highly valued skills may include Good communication skills. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in London (1CP) or Northampton. Purpose of the role To support the bank's decision-making processes by providing timely, accurate, and insightful information through designing, developing, and maintaining management reports and dashboards that effectively communicate key performance indicators (KPIs) and trends across various business units. Accountabilities Design and development of comprehensive reports and dashboards using various data visualization tools and techniques. Design, development and implementation of automated report generation processes for improved efficiency and timeliness. Identification and analysis of business requirements to define report content and format. Maintenance and updating of existing reports and dashboards to reflect changing business needs, including co-ordination of reporting template releases and related administrative tasks. Development of robust processes & controls for collating input data & seeking signoffs as required. Engagement with stakeholders as needed to ensure up to date data is incorporated into reporting. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
As Customer Outcomes and CX Reporting Manager, you will oversee the production of customer experience and outcomes reporting to senior stakeholders across the organisation. This will involve analysing customer data, translating insights into actionable business needs, and collaborating with senior stakeholders. You'll be responsible for drafting and reviewing Board and Executive-level reports, collating performance narrative and driving continuous improvement in reporting. To be successful as a Customer Outcomes and CX Reporting Manager at Barclays, you should have experience with: Experience working with large and complex data sets, turning insights into practical business actions. Confident in creating clear, accurate reports and materials. Good time management skills, with the ability to stay organised and meet deadlines. Comfortable working with and supporting senior stakeholders across different teams. Good understanding of compliance, regulatory requirements, and customer experiences (CX). Previous experience in keeping management reports and dashboards up to date, making sure key performance indicators (KPIs) are easy to understand and act on. Some other highly valued skills may include Good communication skills. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in London (1CP) or Northampton. Purpose of the role To support the bank's decision-making processes by providing timely, accurate, and insightful information through designing, developing, and maintaining management reports and dashboards that effectively communicate key performance indicators (KPIs) and trends across various business units. Accountabilities Design and development of comprehensive reports and dashboards using various data visualization tools and techniques. Design, development and implementation of automated report generation processes for improved efficiency and timeliness. Identification and analysis of business requirements to define report content and format. Maintenance and updating of existing reports and dashboards to reflect changing business needs, including co-ordination of reporting template releases and related administrative tasks. Development of robust processes & controls for collating input data & seeking signoffs as required. Engagement with stakeholders as needed to ensure up to date data is incorporated into reporting. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 04, 2026
Full time
As Customer Outcomes and CX Reporting Manager, you will oversee the production of customer experience and outcomes reporting to senior stakeholders across the organisation. This will involve analysing customer data, translating insights into actionable business needs, and collaborating with senior stakeholders. You'll be responsible for drafting and reviewing Board and Executive-level reports, collating performance narrative and driving continuous improvement in reporting. To be successful as a Customer Outcomes and CX Reporting Manager at Barclays, you should have experience with: Experience working with large and complex data sets, turning insights into practical business actions. Confident in creating clear, accurate reports and materials. Good time management skills, with the ability to stay organised and meet deadlines. Comfortable working with and supporting senior stakeholders across different teams. Good understanding of compliance, regulatory requirements, and customer experiences (CX). Previous experience in keeping management reports and dashboards up to date, making sure key performance indicators (KPIs) are easy to understand and act on. Some other highly valued skills may include Good communication skills. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in London (1CP) or Northampton. Purpose of the role To support the bank's decision-making processes by providing timely, accurate, and insightful information through designing, developing, and maintaining management reports and dashboards that effectively communicate key performance indicators (KPIs) and trends across various business units. Accountabilities Design and development of comprehensive reports and dashboards using various data visualization tools and techniques. Design, development and implementation of automated report generation processes for improved efficiency and timeliness. Identification and analysis of business requirements to define report content and format. Maintenance and updating of existing reports and dashboards to reflect changing business needs, including co-ordination of reporting template releases and related administrative tasks. Development of robust processes & controls for collating input data & seeking signoffs as required. Engagement with stakeholders as needed to ensure up to date data is incorporated into reporting. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Wells Cathedral is on an exciting journey. We have embarked on an ambitious ten-year plan. We are on a mission to become the UK s most joyful cathedral, and we want to have a genuinely positive impact on individual lives, on the City of Wells, the County of Somerset and far beyond. We are carefully conserving our stunning world-class, 850-year-old heritage site, and we remain committed to being a beacon of light and hope, a sacred space of prayer and a place of wonder now and for generations to come. We also want to elevate our brand and grow our visitor numbers. We are investing in making our visitor experience even better, for everyone. We want to ensure Wells Cathedral is known as one of the UK s top must see tourism attractions, and we want to reach and engage a much wider range of people. And as part of that mission, we are now investing in growing our Marketing & Communications Team. Wells Cathedral s Marketing & Communications Team delivers direction and support across all areas of Cathedral life, including visitor experience, fundraising, worship and music, events, venue hire, library and archives, as well as our Cathedral Shop and Loft Café. The Team covers the full scope of marketing and communications activities, including researching and identifying target audiences, designing strategic marketing plans, generating earned media exposure through PR activity, developing and implementing brand identity, and delivering integrated campaign creative across social, digital, print, broadcast and OOH channels. Reporting the Director of Marketing & Communications, the Marketing & Communications Assistant will play a significant role in supporting the delivery of all of this, effectively and efficiently, across the organisation. This is a truly unique early career opportunity for an ambitious marketer looking to gain hands-on experience across a wide range of disciplines. Key Responsibilities: - Supporting efficient workflow by responding to incoming requests and scheduling projects - Enhancing online customer experience and engagement by providing real-time responses to social media DMs, comments and reviews - Timely display and removal of onsite promotional and information banners, posters, flyers and POS material - Assisting the Director of Marketing & Communications, Head of Filming and Content Creator during film crew, photographer, influencer and media visits - Assisting the Director of Marketing & Communications in strategic marketing campaign planning - Actively participating in team meetings both within Marketing & Communications, and with stakeholders across the organisation - Supporting the Content Creator in capturing photographic and video content at services, events and activities, as required - Assisting the Design and Digital Services Executive in the production of on-brand artwork for corporate literature, signage and point-of-sale material - Ensuring website content is always up-to-date - Capturing marketing performance data to create KPI dashboards and inform campaign strategies Person specification Criteria Essential A clear and demonstrable interest in marketing and communications, with ambition to progress within this field Excellent written communication skills and a confident proof-reader A professional approach to both internal and external communication An eye for audience-appropriate graphic communication, including typography and photography within brand guidelines A specific interest in working within the arts, culture and heritage sector An understanding of online data analysis for monitoring and informing marketing A confident and collaborative team player, able to work with direction An energetic and enthusiastic creative thinker Ability to meet deadlines and remain calm under pressure Able and willing to attend occasional evening and weekend events as required Demonstrable commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults Desirable A marketing-related qualification at degree or diploma level A good working knowledge of Microsoft 365 applications, including Word, Excel and Powerpoint Demonstrable experience of using Adobe Creative Cloud applications such as InDesign, Photoshop and Acrobat Demonstrable experience and/or knowledge of any of the following subjects: Christianity, Tourism, History, Music, Live Events, Hospitality, Retail A confident verbal communicator An understanding of marketing campaign strategies Main Terms and Conditions Employment status: Permanent contract of employment Location: Wells Cathedral Offices, Wells, BA5 2RB Hours of work: full-time, 35 working hours per week (Monday to Friday). Flexible working will be considered. Remuneration: £25,000 per annum, payable on the 24th of the month or the nearest working day thereto Discount: A discount of 10% is available from the Cathedral Shop and The Loft Café. Parking: Limited parking is available in the Cathedral car park. Cars are parked at the risk of the owner. Pension: Defined Contribution Scheme. Contributions as % of salary: Age Employee Employer 4% 8% Expenses: All reasonable working expenses will be met in line with Cathedral policy. Holiday (inclusive of bank holidays): 6.8 weeks per holiday year. The holiday year runs from 1 January to 31 December. Probation: This post will be subject to a probationary period of 6 months. How to Apply To apply, please fill in the Application Form and Equal Opportunities Monitoring Form available on the Vacancies section of Wells Cathedral's website and return them to the HR Manager. Closing date: 9am Friday 20 February 2026 Shortlisting date: Monday 23 February 2026 To ensure the fairness of the selection process, shortlisting will be based upon the information which you provide in your application and assumptions will not be made about your experience or skills. We will look for demonstrable evidence that you meet the criteria set out in the Person Specification. Information provided on the Application Form will be viewed by HR, the recruiting manager, and interview panel. All applicants will be notified of the outcome of the shortlisting process. Interview date: Wednesday 4 March 2026 Further details about the selection process will be provided to shortlisted candidates. The appointment will be subject to the completion of pre-employment checks, including references and a satisfactory basic DBS check. Safeguarding We are committed to the safeguarding and protection of all children, young people, and adults, and the care and nurture of children within church communities. We will carefully select, train, and support all those with any responsibility within the Church, in line with Safer Recruitment principles. This means that we will: Ensure that our recruitment and selection processes are inclusive, fair, consistent, and transparent; Take all reasonable steps to prevent those who might harm children or adults from taking up positions of respect, responsibility, or authority where they are trusted by others; and Adhere to Safer Recruitment legislation, guidance, and standards. The successful candidate will be required to complete a Declaration of Suitability as part of our recruitment process when an offer of employment is made. This form is strictly confidential and, except under compulsion of law, will be seen only by those involved in the recruitment process. All forms will be kept securely in compliance with the UK General Data Protection Regulation and the Data Protection Act 2018.
Feb 04, 2026
Full time
Wells Cathedral is on an exciting journey. We have embarked on an ambitious ten-year plan. We are on a mission to become the UK s most joyful cathedral, and we want to have a genuinely positive impact on individual lives, on the City of Wells, the County of Somerset and far beyond. We are carefully conserving our stunning world-class, 850-year-old heritage site, and we remain committed to being a beacon of light and hope, a sacred space of prayer and a place of wonder now and for generations to come. We also want to elevate our brand and grow our visitor numbers. We are investing in making our visitor experience even better, for everyone. We want to ensure Wells Cathedral is known as one of the UK s top must see tourism attractions, and we want to reach and engage a much wider range of people. And as part of that mission, we are now investing in growing our Marketing & Communications Team. Wells Cathedral s Marketing & Communications Team delivers direction and support across all areas of Cathedral life, including visitor experience, fundraising, worship and music, events, venue hire, library and archives, as well as our Cathedral Shop and Loft Café. The Team covers the full scope of marketing and communications activities, including researching and identifying target audiences, designing strategic marketing plans, generating earned media exposure through PR activity, developing and implementing brand identity, and delivering integrated campaign creative across social, digital, print, broadcast and OOH channels. Reporting the Director of Marketing & Communications, the Marketing & Communications Assistant will play a significant role in supporting the delivery of all of this, effectively and efficiently, across the organisation. This is a truly unique early career opportunity for an ambitious marketer looking to gain hands-on experience across a wide range of disciplines. Key Responsibilities: - Supporting efficient workflow by responding to incoming requests and scheduling projects - Enhancing online customer experience and engagement by providing real-time responses to social media DMs, comments and reviews - Timely display and removal of onsite promotional and information banners, posters, flyers and POS material - Assisting the Director of Marketing & Communications, Head of Filming and Content Creator during film crew, photographer, influencer and media visits - Assisting the Director of Marketing & Communications in strategic marketing campaign planning - Actively participating in team meetings both within Marketing & Communications, and with stakeholders across the organisation - Supporting the Content Creator in capturing photographic and video content at services, events and activities, as required - Assisting the Design and Digital Services Executive in the production of on-brand artwork for corporate literature, signage and point-of-sale material - Ensuring website content is always up-to-date - Capturing marketing performance data to create KPI dashboards and inform campaign strategies Person specification Criteria Essential A clear and demonstrable interest in marketing and communications, with ambition to progress within this field Excellent written communication skills and a confident proof-reader A professional approach to both internal and external communication An eye for audience-appropriate graphic communication, including typography and photography within brand guidelines A specific interest in working within the arts, culture and heritage sector An understanding of online data analysis for monitoring and informing marketing A confident and collaborative team player, able to work with direction An energetic and enthusiastic creative thinker Ability to meet deadlines and remain calm under pressure Able and willing to attend occasional evening and weekend events as required Demonstrable commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults Desirable A marketing-related qualification at degree or diploma level A good working knowledge of Microsoft 365 applications, including Word, Excel and Powerpoint Demonstrable experience of using Adobe Creative Cloud applications such as InDesign, Photoshop and Acrobat Demonstrable experience and/or knowledge of any of the following subjects: Christianity, Tourism, History, Music, Live Events, Hospitality, Retail A confident verbal communicator An understanding of marketing campaign strategies Main Terms and Conditions Employment status: Permanent contract of employment Location: Wells Cathedral Offices, Wells, BA5 2RB Hours of work: full-time, 35 working hours per week (Monday to Friday). Flexible working will be considered. Remuneration: £25,000 per annum, payable on the 24th of the month or the nearest working day thereto Discount: A discount of 10% is available from the Cathedral Shop and The Loft Café. Parking: Limited parking is available in the Cathedral car park. Cars are parked at the risk of the owner. Pension: Defined Contribution Scheme. Contributions as % of salary: Age Employee Employer 4% 8% Expenses: All reasonable working expenses will be met in line with Cathedral policy. Holiday (inclusive of bank holidays): 6.8 weeks per holiday year. The holiday year runs from 1 January to 31 December. Probation: This post will be subject to a probationary period of 6 months. How to Apply To apply, please fill in the Application Form and Equal Opportunities Monitoring Form available on the Vacancies section of Wells Cathedral's website and return them to the HR Manager. Closing date: 9am Friday 20 February 2026 Shortlisting date: Monday 23 February 2026 To ensure the fairness of the selection process, shortlisting will be based upon the information which you provide in your application and assumptions will not be made about your experience or skills. We will look for demonstrable evidence that you meet the criteria set out in the Person Specification. Information provided on the Application Form will be viewed by HR, the recruiting manager, and interview panel. All applicants will be notified of the outcome of the shortlisting process. Interview date: Wednesday 4 March 2026 Further details about the selection process will be provided to shortlisted candidates. The appointment will be subject to the completion of pre-employment checks, including references and a satisfactory basic DBS check. Safeguarding We are committed to the safeguarding and protection of all children, young people, and adults, and the care and nurture of children within church communities. We will carefully select, train, and support all those with any responsibility within the Church, in line with Safer Recruitment principles. This means that we will: Ensure that our recruitment and selection processes are inclusive, fair, consistent, and transparent; Take all reasonable steps to prevent those who might harm children or adults from taking up positions of respect, responsibility, or authority where they are trusted by others; and Adhere to Safer Recruitment legislation, guidance, and standards. The successful candidate will be required to complete a Declaration of Suitability as part of our recruitment process when an offer of employment is made. This form is strictly confidential and, except under compulsion of law, will be seen only by those involved in the recruitment process. All forms will be kept securely in compliance with the UK General Data Protection Regulation and the Data Protection Act 2018.
Assistant Sales and Marketing Manager £34,000+ Office-based Staffordshire We are recruiting on behalf of an established engineering and manufacturing business in Staffordshire for an Assistant Sales and Marketing Manager. This is an office-based role within a technical, build-to-order environment, supporting sales operations and marketing activity across UK and international customers. This position would suit someone with experience in a similar engineering or manufacturing setting who enjoys a varied, commercially focused role. The Role Supporting the Sales and Marketing Manager, you will be responsible for the smooth running of day-to-day sales administration while contributing to marketing initiatives and customer engagement. Key responsibilities include: Processing customer enquiries, quotations, and sales orders Liaising with customers, agents, and distributors Following up open sales leads and supporting sales performance Maintaining CRM systems and sales data Preparing order acknowledgements, shipping documentation, and invoices Managing sales inboxes and responding to enquiries Producing regular sales and intake reports Providing cover for other sales team members when required Handling inbound calls and email correspondence Supporting customer visits and meetings onsite Marketing Support Assisting with marketing campaigns, exhibitions, and trade events Updating website content and social media platforms Coordinating marketing materials such as brochures and newsletters Supporting email marketing and digital activity Carrying out basic market and competitor research About You Previous experience in sales administration, commercial support, or marketing Experience within an engineering, manufacturing, or technical environment Strong organisational skills with excellent attention to detail Confident written and verbal communication skills Competent with Microsoft Office and CRM systems Proactive, reliable, and comfortable managing multiple priorities Package Salary £34,000+ depending on experience 25 days annual leave plus bank holidays Pension scheme Training and long-term career development Stable, supportive working environment
Feb 04, 2026
Full time
Assistant Sales and Marketing Manager £34,000+ Office-based Staffordshire We are recruiting on behalf of an established engineering and manufacturing business in Staffordshire for an Assistant Sales and Marketing Manager. This is an office-based role within a technical, build-to-order environment, supporting sales operations and marketing activity across UK and international customers. This position would suit someone with experience in a similar engineering or manufacturing setting who enjoys a varied, commercially focused role. The Role Supporting the Sales and Marketing Manager, you will be responsible for the smooth running of day-to-day sales administration while contributing to marketing initiatives and customer engagement. Key responsibilities include: Processing customer enquiries, quotations, and sales orders Liaising with customers, agents, and distributors Following up open sales leads and supporting sales performance Maintaining CRM systems and sales data Preparing order acknowledgements, shipping documentation, and invoices Managing sales inboxes and responding to enquiries Producing regular sales and intake reports Providing cover for other sales team members when required Handling inbound calls and email correspondence Supporting customer visits and meetings onsite Marketing Support Assisting with marketing campaigns, exhibitions, and trade events Updating website content and social media platforms Coordinating marketing materials such as brochures and newsletters Supporting email marketing and digital activity Carrying out basic market and competitor research About You Previous experience in sales administration, commercial support, or marketing Experience within an engineering, manufacturing, or technical environment Strong organisational skills with excellent attention to detail Confident written and verbal communication skills Competent with Microsoft Office and CRM systems Proactive, reliable, and comfortable managing multiple priorities Package Salary £34,000+ depending on experience 25 days annual leave plus bank holidays Pension scheme Training and long-term career development Stable, supportive working environment
Senior Owned Social Brand Manager - Maybelline & NYX Professional Makeup Are you a visionary social media expert with a passion for beauty and a knack for crafting captivating digital experiences? L'Oréal is seeking a dynamic Senior Owned Social Brand Manager to spearhead the content and community strategy for two of our most iconic brands, Maybelline and NYX Professional Makeup. If you thrive on creativity, strategic thinking, and collaborative leadership, and are eager to drive engagement, foster inclusive communities, and shape the future of beauty in the digital realm, then this is your chance to make a significant impact. Join our innovative team and help us redefine beauty for millions of consumers worldwide! A DAY IN THE LIFE Lead & drive owned content & community strategy for Maybelline and NYX Professional Makeup with strategic and creative thinking Manage retained social agencies & freelancers Manage the Assistant Owned Social Manager, who is responsible for creating owned social content to achieve engagement & organic views targets across all channels. Manage the Assistant Community Manager, who is responsible for executing the community strategy for both Maybelline & NYX Professional Makeup on L'orealistar. Create best in class content briefs for content agencies, UGC creators, freelancers & VIP Influencer talent for owned channels. Live content creation: working side by side with our events team to deliver livestreams, Instagram stories & live in-feed posting Maximize VIP talent partnerships: work alongside the Influencer teams to maximize VIP talent partnerships across owned channels Social commerce: create best in-class social commerce content to support key moments across both owned & retailer channels Content Measurement: analyse and report on best performing content from campaigns and industry to drive future campaign creative. Strategize & deliver Trends for Maybelline and NYX Professional Makeup to maximise engagement on owned channels Liaise with our Consumer Market Insight team to ensure consumer insights relating to content creation are inclusive. Drive consumer centricity and community management for both brands leading the way with insights and comments/ replies Relationship management: manage key relationships with retained social WHO YOU ARE Creative: you have the ability to think outside of the box and imagine new, creative engaging content concepts, based on consumer insights. Organised: strong planning and organisation skills - with the ability to re-prioritise as required. Measured: We want to track the success of our campaigns and initiatives so projects must be able to show ROI. Accurate: You have the ability to work to a high degree of accuracy and meet deadlines. Collaborative: ability to collaborate efficiently with key stakholders - leadership of influence Proactive and Open: embracing new ideas, challenges and change with positivity and a hands on approach. Teams are the new heroes: There is no better feeling than being part of a successful and dynamic team, so even if you are Superman or Wonder Woman, you recognise that teams are the real heroes. Knowledgeable about Diversity Equity and Inclusion: you are passionate about this topic, and knowledgeable about what brands can do to ensure they are including all potential consumers in an authentic way. WHAT WE OFFER Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too! WHO WE ARE L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. In the L'Oréal Consumers Products Division, our mission is to democratize the best of beauty, which means bringing beauty to all. And for us, beauty must be sustainable. The Consumer Product Divisions holds the world's beauty brand with L'Oréal Paris, the makeup brand with Maybelline New York, the natural brand with Garnier, and NYX Professional Makeup. Beyond our four iconic global brands, we have a unique brand portfolio including others like Essie and Carols Daughter. HOW WE RECRUIT At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
Feb 03, 2026
Full time
Senior Owned Social Brand Manager - Maybelline & NYX Professional Makeup Are you a visionary social media expert with a passion for beauty and a knack for crafting captivating digital experiences? L'Oréal is seeking a dynamic Senior Owned Social Brand Manager to spearhead the content and community strategy for two of our most iconic brands, Maybelline and NYX Professional Makeup. If you thrive on creativity, strategic thinking, and collaborative leadership, and are eager to drive engagement, foster inclusive communities, and shape the future of beauty in the digital realm, then this is your chance to make a significant impact. Join our innovative team and help us redefine beauty for millions of consumers worldwide! A DAY IN THE LIFE Lead & drive owned content & community strategy for Maybelline and NYX Professional Makeup with strategic and creative thinking Manage retained social agencies & freelancers Manage the Assistant Owned Social Manager, who is responsible for creating owned social content to achieve engagement & organic views targets across all channels. Manage the Assistant Community Manager, who is responsible for executing the community strategy for both Maybelline & NYX Professional Makeup on L'orealistar. Create best in class content briefs for content agencies, UGC creators, freelancers & VIP Influencer talent for owned channels. Live content creation: working side by side with our events team to deliver livestreams, Instagram stories & live in-feed posting Maximize VIP talent partnerships: work alongside the Influencer teams to maximize VIP talent partnerships across owned channels Social commerce: create best in-class social commerce content to support key moments across both owned & retailer channels Content Measurement: analyse and report on best performing content from campaigns and industry to drive future campaign creative. Strategize & deliver Trends for Maybelline and NYX Professional Makeup to maximise engagement on owned channels Liaise with our Consumer Market Insight team to ensure consumer insights relating to content creation are inclusive. Drive consumer centricity and community management for both brands leading the way with insights and comments/ replies Relationship management: manage key relationships with retained social WHO YOU ARE Creative: you have the ability to think outside of the box and imagine new, creative engaging content concepts, based on consumer insights. Organised: strong planning and organisation skills - with the ability to re-prioritise as required. Measured: We want to track the success of our campaigns and initiatives so projects must be able to show ROI. Accurate: You have the ability to work to a high degree of accuracy and meet deadlines. Collaborative: ability to collaborate efficiently with key stakholders - leadership of influence Proactive and Open: embracing new ideas, challenges and change with positivity and a hands on approach. Teams are the new heroes: There is no better feeling than being part of a successful and dynamic team, so even if you are Superman or Wonder Woman, you recognise that teams are the real heroes. Knowledgeable about Diversity Equity and Inclusion: you are passionate about this topic, and knowledgeable about what brands can do to ensure they are including all potential consumers in an authentic way. WHAT WE OFFER Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too! WHO WE ARE L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. In the L'Oréal Consumers Products Division, our mission is to democratize the best of beauty, which means bringing beauty to all. And for us, beauty must be sustainable. The Consumer Product Divisions holds the world's beauty brand with L'Oréal Paris, the makeup brand with Maybelline New York, the natural brand with Garnier, and NYX Professional Makeup. Beyond our four iconic global brands, we have a unique brand portfolio including others like Essie and Carols Daughter. HOW WE RECRUIT At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
Assistant Store Manager We're looking for a passionate Assistant Store Manager to join our The North Face team based in Brent Cross, London As an Assistant Store Manager your input will be vital in supporting your Store Manager, helping contribute to the success of your store.The North FaceIt's the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling. is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. Let's talk about the role! We believe that our Assistant Store Managers have a great opportunity to develop their full potential with us. That's because we offer the support of a global organisation but empower our people to take responsibility at store level. We expect that our Assistant Store Managers help deliver a memorable retail experience by: What makes you the perfect Assistant Store Manager You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.You are not afraid to take the initiative where your Store Manager is absent. That's the sign of a great Assistant Store Manager!You know how to play a part in creating a great team who share your passion and vision to make every shopping experience outstanding. You take pride in mentoring employees, seeing them grow and having fun too! You have experience in opening and closing a store, helping to lead and motivate a team and leading from the front to maximise sales and boost productivityWe offer comprehensive benefits that encourage mental,physical,and financial well-being for all VF associates. When it comes to benefits, we're the total package.Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same.Only different.Along with this you will have: Career ownership, enabling you to build your knowledge and experience across different brandsVF Corporation outfits consumers around the world with its diverse portfolio of iconic lifestyle brands, including Vans, The North Face, and Timberland. Founded in 1899, VF is one of the world's largest apparel, footwear and accessories companies with socially and environmentally responsible operations spanning numerous geographies, product categories and distribution channels. VF is committed to delivering innovative products to consumers and creating long-term value for its customers and shareholders. VF Diversity Vision Statement VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world. VF is an equal employment opportunity employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.VF is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration and equality of opportunity, and will do so by striving to identify, prevent and remove barriers to accessibility wherever possible as well as by meeting the accessibility requirements under the ADA, AODA, and other applicable state, local or provincial regulations.VF is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and complying with the ADA and AODA Standards for Accessible Design, and other applicable regulations.If you need an accommodation or have any questions regarding this statement, please send your request to .
Feb 03, 2026
Full time
Assistant Store Manager We're looking for a passionate Assistant Store Manager to join our The North Face team based in Brent Cross, London As an Assistant Store Manager your input will be vital in supporting your Store Manager, helping contribute to the success of your store.The North FaceIt's the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling. is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. Let's talk about the role! We believe that our Assistant Store Managers have a great opportunity to develop their full potential with us. That's because we offer the support of a global organisation but empower our people to take responsibility at store level. We expect that our Assistant Store Managers help deliver a memorable retail experience by: What makes you the perfect Assistant Store Manager You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.You are not afraid to take the initiative where your Store Manager is absent. That's the sign of a great Assistant Store Manager!You know how to play a part in creating a great team who share your passion and vision to make every shopping experience outstanding. You take pride in mentoring employees, seeing them grow and having fun too! You have experience in opening and closing a store, helping to lead and motivate a team and leading from the front to maximise sales and boost productivityWe offer comprehensive benefits that encourage mental,physical,and financial well-being for all VF associates. When it comes to benefits, we're the total package.Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same.Only different.Along with this you will have: Career ownership, enabling you to build your knowledge and experience across different brandsVF Corporation outfits consumers around the world with its diverse portfolio of iconic lifestyle brands, including Vans, The North Face, and Timberland. Founded in 1899, VF is one of the world's largest apparel, footwear and accessories companies with socially and environmentally responsible operations spanning numerous geographies, product categories and distribution channels. VF is committed to delivering innovative products to consumers and creating long-term value for its customers and shareholders. VF Diversity Vision Statement VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world. VF is an equal employment opportunity employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.VF is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration and equality of opportunity, and will do so by striving to identify, prevent and remove barriers to accessibility wherever possible as well as by meeting the accessibility requirements under the ADA, AODA, and other applicable state, local or provincial regulations.VF is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and complying with the ADA and AODA Standards for Accessible Design, and other applicable regulations.If you need an accommodation or have any questions regarding this statement, please send your request to .
Who We Are: IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.IMG's award winning European Tour Productions team are looking for a Senior Production Manager to join them on a 12-month fixed term contract. In this role, you will be responsible for production managing all elements of multi-strand programming across all non-live departments. Applications will close on Sunday 8th February at 11.59pm UK Time. Key Responsibilities and Accountabilities Project Management: Oversee the planning, execution, and completion of European Tour Productions Content strands productions; including DP World Tour Tournament Content, HotelPlanner Tour, Original and Branded and adhoc content projects. This includes managing schedules, budgets, and resources to ensure that projects are delivered on time, on spec and within budget. Leadership: Strong leadership and team management skills to effectively lead diverse teams and coordinate with various departments. Manage our Production Coordinators and Production Assistant across each content strand - taking responsibility for their professional development and training. Team Coordination: Lead and coordinate with various departments involved in the productions, such as creative teams and post-production staff. Ensuring effective communication and collaboration among team members. Vendor and Supplier Management: Develop an effective relationship with internal facility providers and other external suppliers, ensuring regular communication; able to troubleshoot issues and potential delays. Budgeting and Financial Management: Develop and manage budgets for production projects. Reviewing for completeness and accuracy; monitoring all projects costs to ensure that budgets are met, appropriate efficiencies achieved, and appropriate savings targets are met. Attend month-end meetings for each strand with the Production Accountant, Lead Production Coordinator, Lead Senior Producer and Client Lead. Risk Management: Provide accurate financial forecast and production updates to the Production Executive and Senior Editorial Leads - identifying problems/risks in time to provide workable solutions, recommending remedial action where necessary. Compliance and Legal: Ensure that all production activities comply with legal requirements, including copyright laws, music, film & tv guidelines, freelancer compliance and health and safety standards. Innovation: Stay up to date with the latest innovations and workflows, across the IMG Business, as well as industry wide. Suggesting new ways of working and new technologies. Communication : Excellent verbal and written communication skills to liaise with team members, stakeholders, and external partners. Development : Build out development plans with direct reports and oversee progression. Scheduling: Create and maintain production schedules. This includes planning shooting dates, deadlines for post-production, and any other key milestones. Problem-Solving: Address and resolve any issues that arise during production, whether they relate to logistics, team dynamics, or technical problems. Organizational Skills: Exceptional organizational abilities to handle multiple projects simultaneously and maintain control over schedules and budgets. Production Manage ad hoc shoots or Productions should it be required. Knowledge and Experience Extensive experienced as a Production Manager. Production technical knowledge + knowledge of post-production paperwork. Understanding of production processes, including pre-production, shooting, and post-production phases. Strong analytical and problem-solving skills to address and overcome production challenges. Highly experienced of dealing with a wide range of stakeholders e.g. clients, promoters, suppliers, crew etc. Strong ability to budget, cost track and forecast effectively and continually throughout the pre- production, production and post production phase. Knowledge of insurance requirements and health & safety policies. Knowledge of archive and music clearance Knowledge of risk assessments and health and safety. Desirable Experience (not essential) Experience in both live and non-live production. Experience with line managing more than one line report. Qualifications and Training Safety Management of Productions Working knowledge of SAP, Fieldglass or similar Working Conditions This is a 12-month fixed-term contract based at our facility in Stockley Park, Uxbridge The working hours will involve working some weekends & bank holidays. Travel to shoot / outside broadcast locations, including internationally may be required. TKO EEO Statement: TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee's or applicant's race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our . For information regarding Terms of Use for this and other TKO websites, please review our
Feb 03, 2026
Full time
Who We Are: IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.IMG's award winning European Tour Productions team are looking for a Senior Production Manager to join them on a 12-month fixed term contract. In this role, you will be responsible for production managing all elements of multi-strand programming across all non-live departments. Applications will close on Sunday 8th February at 11.59pm UK Time. Key Responsibilities and Accountabilities Project Management: Oversee the planning, execution, and completion of European Tour Productions Content strands productions; including DP World Tour Tournament Content, HotelPlanner Tour, Original and Branded and adhoc content projects. This includes managing schedules, budgets, and resources to ensure that projects are delivered on time, on spec and within budget. Leadership: Strong leadership and team management skills to effectively lead diverse teams and coordinate with various departments. Manage our Production Coordinators and Production Assistant across each content strand - taking responsibility for their professional development and training. Team Coordination: Lead and coordinate with various departments involved in the productions, such as creative teams and post-production staff. Ensuring effective communication and collaboration among team members. Vendor and Supplier Management: Develop an effective relationship with internal facility providers and other external suppliers, ensuring regular communication; able to troubleshoot issues and potential delays. Budgeting and Financial Management: Develop and manage budgets for production projects. Reviewing for completeness and accuracy; monitoring all projects costs to ensure that budgets are met, appropriate efficiencies achieved, and appropriate savings targets are met. Attend month-end meetings for each strand with the Production Accountant, Lead Production Coordinator, Lead Senior Producer and Client Lead. Risk Management: Provide accurate financial forecast and production updates to the Production Executive and Senior Editorial Leads - identifying problems/risks in time to provide workable solutions, recommending remedial action where necessary. Compliance and Legal: Ensure that all production activities comply with legal requirements, including copyright laws, music, film & tv guidelines, freelancer compliance and health and safety standards. Innovation: Stay up to date with the latest innovations and workflows, across the IMG Business, as well as industry wide. Suggesting new ways of working and new technologies. Communication : Excellent verbal and written communication skills to liaise with team members, stakeholders, and external partners. Development : Build out development plans with direct reports and oversee progression. Scheduling: Create and maintain production schedules. This includes planning shooting dates, deadlines for post-production, and any other key milestones. Problem-Solving: Address and resolve any issues that arise during production, whether they relate to logistics, team dynamics, or technical problems. Organizational Skills: Exceptional organizational abilities to handle multiple projects simultaneously and maintain control over schedules and budgets. Production Manage ad hoc shoots or Productions should it be required. Knowledge and Experience Extensive experienced as a Production Manager. Production technical knowledge + knowledge of post-production paperwork. Understanding of production processes, including pre-production, shooting, and post-production phases. Strong analytical and problem-solving skills to address and overcome production challenges. Highly experienced of dealing with a wide range of stakeholders e.g. clients, promoters, suppliers, crew etc. Strong ability to budget, cost track and forecast effectively and continually throughout the pre- production, production and post production phase. Knowledge of insurance requirements and health & safety policies. Knowledge of archive and music clearance Knowledge of risk assessments and health and safety. Desirable Experience (not essential) Experience in both live and non-live production. Experience with line managing more than one line report. Qualifications and Training Safety Management of Productions Working knowledge of SAP, Fieldglass or similar Working Conditions This is a 12-month fixed-term contract based at our facility in Stockley Park, Uxbridge The working hours will involve working some weekends & bank holidays. Travel to shoot / outside broadcast locations, including internationally may be required. TKO EEO Statement: TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee's or applicant's race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our . For information regarding Terms of Use for this and other TKO websites, please review our
Assistant Marketing Manager Hybrid Hayes, Middlesex £40,000 - £45,000 + KPI Bonus Looking for a role where you can have more influence, creativity, and ownership? Join a fast-growing home & lifestyle brand and take the lead on marketing campaigns, digital strategy, and team development. What we re looking for Marketing Executive ready for a step up, or Senior Exec seeking more ownership. Strong digital marketing skills, particularly PPC and paid media. Familiarity with AI tools and social media fundamentals. Experience with SEO, GA, campaign reporting, and managing agencies. Degree / CIM qualification or equivalent hands-on experience. What you ll do Lead multi-channel campaigns with a strong digital focus, supporting the Marketing & DTC Director. Manage a Marketing Executive and guide agency partners across PPC, SEO, display, and paid media. Apply AI and social media fundamentals to improve content, engagement, and reporting. Optimise website content and track performance using Google Analytics. Support events, retail activity, and ensure consistent messaging with Sales & E-commerce. Why you ll love it here £35,000 £40,000 + KPI Bonus, 25 days holiday, private medical, pension & life insurance Product discounts, team events & early Friday finishes Real ownership, visible impact, and clear progression Take ownership, shape campaigns, and make your mark we d love to hear from you.
Feb 03, 2026
Full time
Assistant Marketing Manager Hybrid Hayes, Middlesex £40,000 - £45,000 + KPI Bonus Looking for a role where you can have more influence, creativity, and ownership? Join a fast-growing home & lifestyle brand and take the lead on marketing campaigns, digital strategy, and team development. What we re looking for Marketing Executive ready for a step up, or Senior Exec seeking more ownership. Strong digital marketing skills, particularly PPC and paid media. Familiarity with AI tools and social media fundamentals. Experience with SEO, GA, campaign reporting, and managing agencies. Degree / CIM qualification or equivalent hands-on experience. What you ll do Lead multi-channel campaigns with a strong digital focus, supporting the Marketing & DTC Director. Manage a Marketing Executive and guide agency partners across PPC, SEO, display, and paid media. Apply AI and social media fundamentals to improve content, engagement, and reporting. Optimise website content and track performance using Google Analytics. Support events, retail activity, and ensure consistent messaging with Sales & E-commerce. Why you ll love it here £35,000 £40,000 + KPI Bonus, 25 days holiday, private medical, pension & life insurance Product discounts, team events & early Friday finishes Real ownership, visible impact, and clear progression Take ownership, shape campaigns, and make your mark we d love to hear from you.
JD Sports- Head Office, Warwick House, Bury, United Kingdom Job Description Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role Description As a Senior Paid Media Executive, you will lead, inspire, and develop Executives & Assistants in our market leading in house Paid Media team. You will help spearhead best in class Paid Media implementation across Paid Search, Paid Social & Digital Display. Your role will be to lead the strategy and account direction, predominantly working with our tier 1 partners such as Google, YouTube, Bing, Apple, Facebook, Instagram, Twitter, Pinterest as well as emerging platforms and opportunities. You will also manage key stakeholders across the business, as well as integrating with other parts of the Multi Channel team such as Organic Search, Affiliates & Partnerships, Content, as well as CRO and Analytics teams. Key Duties Demonstrate a strong understanding & showcase a practical ability of working with Paid Search and/or Paid Social platforms and concepts. Manage, own, and constantly find ways of improving the workflow of your team. Responsible for quality of all work output from your team. Regularly review team processes (reports, presentations, tools etc.) for efficiency. Complete internal audits across your accounts & continually evolve. Oversee the end to end Implementation including set up, management, analytics, tracking, reporting of Paid Search and/or Paid Social accounts. Be an expert in all relevant 3rd party tools & technology. Build & maintain project plans outlining all key tasks for your accounts. Continually review & suggest changes to tactics based on current performance and impact on campaign goals & KPIs. Accurately forecast potential delivery for your accounts. Help develop the Paid Media department by being innovative and sharing knowledge and processes. Develop a close working relationship with external suppliers such as Google, Facebook, Apple, Twitter etc. Professional Skills Ability to identify issues and be pro active in providing solutions. A high degree of numeracy and literacy. Ability to work under pressure across a high level of Paid Search and/or Paid Social accounts. Highly literate in MS Excel, PowerPoint, Word, Office365, Google Docs. Effective communication skills. Effective presentation skills. Effective time management skills with the ability to multi task. A high attention to detail. Experiences Experience in managing sophisticated Paid Search/Paid Social campaigns. In depth knowledge of Paid Media, from an implementation perspective. Google Shopping, Facebook DPA, Retargeting experience. Google Analytics experience. An appreciation of the Paid Media ecosystem (i.e. how Paid Search influences Paid Social). Facebook Blueprint Certified & Twitter Flight School desired. Google Ads Certified desired. Second language an advantage. We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Feb 02, 2026
Full time
JD Sports- Head Office, Warwick House, Bury, United Kingdom Job Description Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role Description As a Senior Paid Media Executive, you will lead, inspire, and develop Executives & Assistants in our market leading in house Paid Media team. You will help spearhead best in class Paid Media implementation across Paid Search, Paid Social & Digital Display. Your role will be to lead the strategy and account direction, predominantly working with our tier 1 partners such as Google, YouTube, Bing, Apple, Facebook, Instagram, Twitter, Pinterest as well as emerging platforms and opportunities. You will also manage key stakeholders across the business, as well as integrating with other parts of the Multi Channel team such as Organic Search, Affiliates & Partnerships, Content, as well as CRO and Analytics teams. Key Duties Demonstrate a strong understanding & showcase a practical ability of working with Paid Search and/or Paid Social platforms and concepts. Manage, own, and constantly find ways of improving the workflow of your team. Responsible for quality of all work output from your team. Regularly review team processes (reports, presentations, tools etc.) for efficiency. Complete internal audits across your accounts & continually evolve. Oversee the end to end Implementation including set up, management, analytics, tracking, reporting of Paid Search and/or Paid Social accounts. Be an expert in all relevant 3rd party tools & technology. Build & maintain project plans outlining all key tasks for your accounts. Continually review & suggest changes to tactics based on current performance and impact on campaign goals & KPIs. Accurately forecast potential delivery for your accounts. Help develop the Paid Media department by being innovative and sharing knowledge and processes. Develop a close working relationship with external suppliers such as Google, Facebook, Apple, Twitter etc. Professional Skills Ability to identify issues and be pro active in providing solutions. A high degree of numeracy and literacy. Ability to work under pressure across a high level of Paid Search and/or Paid Social accounts. Highly literate in MS Excel, PowerPoint, Word, Office365, Google Docs. Effective communication skills. Effective presentation skills. Effective time management skills with the ability to multi task. A high attention to detail. Experiences Experience in managing sophisticated Paid Search/Paid Social campaigns. In depth knowledge of Paid Media, from an implementation perspective. Google Shopping, Facebook DPA, Retargeting experience. Google Analytics experience. An appreciation of the Paid Media ecosystem (i.e. how Paid Search influences Paid Social). Facebook Blueprint Certified & Twitter Flight School desired. Google Ads Certified desired. Second language an advantage. We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Ready to find the right role for you? Salary: Competitive Grade: 5.1 Hours: 40 hours per week Location: Kingswood House Kingswood Crescent Cannock Staffordshire WS11 8JP When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a Digital Assistant you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Support the Digital Marketing Manager in maintaining and optimising digital tools, channels, and web domains for Veolia UK Assist in delivering digital marketing projects and campaigns that align with the Marketing team's strategy and financial objectives, often working to short lead times Maintain clean digital channels and manage data integrity across all platforms, ensuring compliance with GDPR and data protection regulations Support content creation, web updates, email marketing automation, and digital event coordination Monitor and report on digital channel performance, providing insights to support campaign optimisation Collaborate with the wider Marketing team to ensure consistent execution of digital elements across campaigns and activities What we're looking for; Broad knowledge of marketing principles with demonstrable knowledge or specialism in digital marketing fields such as content, web, automation, or events Experience working with digital marketing channels including CMS platforms, email marketing systems, and marketing automation tools Understanding of data management principles and experience maintaining marketing databases Familiarity with web domain management and digital infrastructure maintenance Ability to work in a fast-paced environment, managing multiple projects simultaneously and delivering to tight deadlines Degree in Marketing, Digital Marketing, Communications, or related field, or equivalent practical experience in digital marketing roles What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Feb 02, 2026
Full time
Ready to find the right role for you? Salary: Competitive Grade: 5.1 Hours: 40 hours per week Location: Kingswood House Kingswood Crescent Cannock Staffordshire WS11 8JP When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a Digital Assistant you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Support the Digital Marketing Manager in maintaining and optimising digital tools, channels, and web domains for Veolia UK Assist in delivering digital marketing projects and campaigns that align with the Marketing team's strategy and financial objectives, often working to short lead times Maintain clean digital channels and manage data integrity across all platforms, ensuring compliance with GDPR and data protection regulations Support content creation, web updates, email marketing automation, and digital event coordination Monitor and report on digital channel performance, providing insights to support campaign optimisation Collaborate with the wider Marketing team to ensure consistent execution of digital elements across campaigns and activities What we're looking for; Broad knowledge of marketing principles with demonstrable knowledge or specialism in digital marketing fields such as content, web, automation, or events Experience working with digital marketing channels including CMS platforms, email marketing systems, and marketing automation tools Understanding of data management principles and experience maintaining marketing databases Familiarity with web domain management and digital infrastructure maintenance Ability to work in a fast-paced environment, managing multiple projects simultaneously and delivering to tight deadlines Degree in Marketing, Digital Marketing, Communications, or related field, or equivalent practical experience in digital marketing roles What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Communications Officer We are seeking a creative and organised Communications Officer to help raise awareness of the mission and inspire communities to get involved. Position: Communications Officer Salary: £27,500 pro rata Location: Hybrid or fully remote (London office available; occasional travel required) Hours: 2 days per week (must include Mondays 12-2, flexible hours) Contract: Permanent, with a 3-month probation period Closing date: 17:00, Friday 27 February 2026 About the Role This is a fantastic opportunity to join a small but fast-growing charity at an exciting stage of development. Working closely with the Head of Communications, you will play a key role in raising the profile of the charity's work and ensuring the message reaches the people who need it most. Your work will be varied, from creating engaging social media content and campaigns, to managing the communications calendar and working with colleagues across fundraising and volunteering to share stories and drive engagement. Key responsibilities include: Creating fresh, engaging content for social media platforms including Instagram, Facebook, X (Twitter) and LinkedIn Generating creative ideas for campaigns linked to fundraising, awareness weeks and events Working with fundraising and volunteering teams to share real-life stories Supporting targeted campaigns to attract new supporters and volunteers Managing the communications calendar and inbox, ensuring responses to media and external enquiries Capturing, analysing and reporting on campaign performance About You We are looking for someone with strong communication skills, a flair for creativity and the ability to manage multiple projects. Essential skills and experience: Background in a Communications or Marketing role Experience using Canva and Photoshop (or similar tools) Familiarity with CMS systems, ideally Squarespace Strong copywriting skills with the ability to write for different audiences Understanding of brand and values in communications Interest in mental health and wellbeing support About the Organisation Join a small but ambitious charity supporting individuals living with autoimmune conditions by providing dedicated listening support. The organisation is growing rapidly and this role offers the chance to make a real impact, with opportunities to shape communications and develop your career in a supportive, collaborative team. Other roles you may have experience of could include: Communications Assistant, Marketing and Communications Officer, Digital Communications Officer, Media and Communications Executive, Marketing Officer, PR and Communications Officer. To apply, please submit your CV, a short supporting statement (max 250 words) outlining your suitability, and details of a professional reference by the closing date. Please note this role is being advertised by NFP People on behalf of the organisation.
Feb 01, 2026
Full time
Communications Officer We are seeking a creative and organised Communications Officer to help raise awareness of the mission and inspire communities to get involved. Position: Communications Officer Salary: £27,500 pro rata Location: Hybrid or fully remote (London office available; occasional travel required) Hours: 2 days per week (must include Mondays 12-2, flexible hours) Contract: Permanent, with a 3-month probation period Closing date: 17:00, Friday 27 February 2026 About the Role This is a fantastic opportunity to join a small but fast-growing charity at an exciting stage of development. Working closely with the Head of Communications, you will play a key role in raising the profile of the charity's work and ensuring the message reaches the people who need it most. Your work will be varied, from creating engaging social media content and campaigns, to managing the communications calendar and working with colleagues across fundraising and volunteering to share stories and drive engagement. Key responsibilities include: Creating fresh, engaging content for social media platforms including Instagram, Facebook, X (Twitter) and LinkedIn Generating creative ideas for campaigns linked to fundraising, awareness weeks and events Working with fundraising and volunteering teams to share real-life stories Supporting targeted campaigns to attract new supporters and volunteers Managing the communications calendar and inbox, ensuring responses to media and external enquiries Capturing, analysing and reporting on campaign performance About You We are looking for someone with strong communication skills, a flair for creativity and the ability to manage multiple projects. Essential skills and experience: Background in a Communications or Marketing role Experience using Canva and Photoshop (or similar tools) Familiarity with CMS systems, ideally Squarespace Strong copywriting skills with the ability to write for different audiences Understanding of brand and values in communications Interest in mental health and wellbeing support About the Organisation Join a small but ambitious charity supporting individuals living with autoimmune conditions by providing dedicated listening support. The organisation is growing rapidly and this role offers the chance to make a real impact, with opportunities to shape communications and develop your career in a supportive, collaborative team. Other roles you may have experience of could include: Communications Assistant, Marketing and Communications Officer, Digital Communications Officer, Media and Communications Executive, Marketing Officer, PR and Communications Officer. To apply, please submit your CV, a short supporting statement (max 250 words) outlining your suitability, and details of a professional reference by the closing date. Please note this role is being advertised by NFP People on behalf of the organisation.
Digital Engagement Officer We are seeking an enthusiastic Digital Engagement Officer to join a UK charity providing emotional and practical support to people affected by brain tumours. This 12 month placement is ideal for someone early in their career or under employed and looking to build experience in the charity sector. Position: Digital Engagement Officer Salary: £24,479 (Living wage) Location: Hybrid or office based in Leeds city centre Hours: Full time, 35 hours per week Contract: Fixed term, 12 months Closing Date: Wednesday 11 February About the Role This role has been specifically designed as a development opportunity for someone who may be, returning to work, changing career, or looking to move into the charity sector for the first time. You do not need previous charity sector experience to apply. The post is a hybrid communications and support role, focused on increasing digital reach and engagement over a 12 month period. You will work on a defined project with clear outcomes, while receiving mentoring, training and hands on experience. Working closely with communications and support colleagues, you will help ensure that accurate, accessible information reaches people where they are already searching online. The role offers structured support and the opportunity to build confidence, skills and experience in digital engagement, storytelling and community building. Key responsibilities include: Creating, scheduling and publishing engaging content across social media platforms Sharing clear and accessible information that encourages discussion and community support Supporting digital awareness campaigns and online events Responding to comments and messages in a thoughtful and supportive way Amplifying lived experience stories to help others feel less alone Drafting and editing digital copy in a warm and inclusive tone Creating basic visual content such as graphics and short videos Updating website content with support from colleagues Tracking engagement and learning what content has the greatest impact You will also take part in mentoring, training and professional development activities throughout the placement. About You This role is particularly suited to someone who is: Under employed or early in their career Looking to move into the charity or social impact sector Returning to work or changing career direction You will bring: A strong interest in digital communication and social media Clear written communication skills with an empathetic approach Confidence using social platforms in a personal or voluntary capacity Good organisation skills and a willingness to learn Comfort using digital tools such as Canva, Mailchimp or website editors Previous charity sector experience is not required. About the Organisation The charity provide critical emotional and practical support to around 4,500 brain tumour patients each year, a relatively small proportion of the 80,000 people living with a brain tumour. Furthermore 12,775 more people are diagnosed annually. Their ambition is to double the number of people they are helping with coaching, events and information in the next 5 years. Other roles you may have experience of could include; Digital Communications Assistant, Social Media Assistant, Marketing Assistant, Content Assistant, Communications Trainee, Digital Support Officer, Community Engagement Assistant. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Feb 01, 2026
Full time
Digital Engagement Officer We are seeking an enthusiastic Digital Engagement Officer to join a UK charity providing emotional and practical support to people affected by brain tumours. This 12 month placement is ideal for someone early in their career or under employed and looking to build experience in the charity sector. Position: Digital Engagement Officer Salary: £24,479 (Living wage) Location: Hybrid or office based in Leeds city centre Hours: Full time, 35 hours per week Contract: Fixed term, 12 months Closing Date: Wednesday 11 February About the Role This role has been specifically designed as a development opportunity for someone who may be, returning to work, changing career, or looking to move into the charity sector for the first time. You do not need previous charity sector experience to apply. The post is a hybrid communications and support role, focused on increasing digital reach and engagement over a 12 month period. You will work on a defined project with clear outcomes, while receiving mentoring, training and hands on experience. Working closely with communications and support colleagues, you will help ensure that accurate, accessible information reaches people where they are already searching online. The role offers structured support and the opportunity to build confidence, skills and experience in digital engagement, storytelling and community building. Key responsibilities include: Creating, scheduling and publishing engaging content across social media platforms Sharing clear and accessible information that encourages discussion and community support Supporting digital awareness campaigns and online events Responding to comments and messages in a thoughtful and supportive way Amplifying lived experience stories to help others feel less alone Drafting and editing digital copy in a warm and inclusive tone Creating basic visual content such as graphics and short videos Updating website content with support from colleagues Tracking engagement and learning what content has the greatest impact You will also take part in mentoring, training and professional development activities throughout the placement. About You This role is particularly suited to someone who is: Under employed or early in their career Looking to move into the charity or social impact sector Returning to work or changing career direction You will bring: A strong interest in digital communication and social media Clear written communication skills with an empathetic approach Confidence using social platforms in a personal or voluntary capacity Good organisation skills and a willingness to learn Comfort using digital tools such as Canva, Mailchimp or website editors Previous charity sector experience is not required. About the Organisation The charity provide critical emotional and practical support to around 4,500 brain tumour patients each year, a relatively small proportion of the 80,000 people living with a brain tumour. Furthermore 12,775 more people are diagnosed annually. Their ambition is to double the number of people they are helping with coaching, events and information in the next 5 years. Other roles you may have experience of could include; Digital Communications Assistant, Social Media Assistant, Marketing Assistant, Content Assistant, Communications Trainee, Digital Support Officer, Community Engagement Assistant. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Children's Prize Manager The Booker Prize Foundation Contract and location : Fixed term for three years, 4 days a week, UK-based hybrid working with minimum number of days per week in the London office to be agreed on contract Salary : £44,000-£48,000 depending on experience (FTE of £55,000-£60,000) Reporting to : Director of Prizes Application details: Email covering letter (two pages maximum) and CV to Deadline for applications : Midnight on Sunday, 8 February 2026 About the role We are looking to recruit a dynamic and creative Children's Prize Manager to lead the strategic development and delivery of the new Children's Booker Prize supported by AKO Foundation, which launches this spring. The successful candidate will be tasked with ensuring the prize celebrates outstanding children's literature, inspires young people to discover and read great contemporary fiction, and connects with communities globally. This exciting new role, which will be integral to the success of the Children's Booker Prize, reports into our Director of Prizes, will manage a Schools Engagement Lead, and have additional support from the team Administrative Assistant - both positions that are also currently being recruited. The Children's Prize Manager will also work closely with the wider Booker Prize Foundation teams on the communications, marketing and digital campaigns. About the Booker Prize Foundation and the Children's Booker Prize The Booker Prize Foundation is a registered charity, established in 2002, which is responsible for awarding the Booker Prize, the International Booker Prize and now the Children's Booker Prize. It exists to inspire more people to read the world's best fiction, driven by a simple belief: that great fiction not only brings joy to millions but has the power to change the way we think about the world. Our aim is to foster a love of reading and to support writers and readers of the future. The Booker Prizes occupy a unique position in the literary sphere, enjoying an enviable reputation as a cultural institution that is highly respected, much loved and hotly debated throughout the world. Over the past 50 years, almost 700 extraordinary books have been brought to the attention of the public, influencing reading tastes and transforming culture in Britain and beyond, along with the careers of hundreds of authors from around the globe. In adding a year-round, far-reaching digital portfolio, the Booker Prizes are now the globally recognised home of great writing. This spring, the Booker Prize Foundation is launching the Children's Booker Prize supported by AKO Foundation. It is the first prize for children's fiction and the first major new prize from the Booker Prize Foundation in two decades. The Children's Booker Prize, which will be awarded annually from 2027, will celebrate the best contemporary fiction for children aged eight to 12 years old, written in or translated into English and published in the UK and/or Ireland. The aim of the prize is to engage and grow a new generation of readers by recognising and championing the best children's fiction from writers around the world. The founding partner and principal funder of the Children's Booker Prize is AKO Foundation, a grant-giving charitable foundation focused on supporting charities that improve education and the wellbeing of young people, promote the arts, and combat the climate emergency. AKO Foundation has generously committed to supporting the prize for its first three years. The development of the prize over the last three years has been made possible with thanks to donations from a small group of philanthropic supporters. The inaugural £50,000 award for children's fiction will open for submissions in spring 2026, with the shortlist of eight books chosen by a panel of adult judges, chaired by the UK's Children's Laureate Frank Cottrell-Boyce, announced in November 2026. The winner, to be announced in February 2027, will be selected by a combined panel of judges, with three child judges joining the adults. At least 30,000 copies of the shortlisted and winning books will be gifted to ensure more children can own and read the world's best fiction. Visit for more information Children's Prize Manager key responsibilities • Prize management o Oversee all aspects of the management of the Children's Booker Prize, including the rules, the submissions from publishers and the judging processes o Liaise with judges, publishers, authors and agents to ensure smooth operations and strong industry engagement. o Manage the Schools Engagement Lead, working together to develop and manage child protection and safeguarding policies o Maintain the CRM database • Audience development o Design and implement strategies to grow awareness and participation with young people, their families and educators. o Work closely with the content team to develop campaigns across digital platforms to promote the prize and its activities. o Work closely with the Communications Manager on the PR strategy and delivery • Partnerships & stakeholder relations o Work with the Director of Development and digital marketing colleagues to build and manage relationships with potential partners to support prize activities, including brands, literacy charities, arts and culture organisations, and media partners. o Meet with and create reports for the AKO Foundation and other partners of the prize o Work with retail and library partners to ensure the prize is supported across major and independent retailers, public and school libraries o Represent the prize at industry events, conferences, and public forums. • Event delivery o Oversee planning and delivery of prize-related events, including an award ceremony, author visits, festival/bookshop events and school engagement activities. • Book distribution o Co-ordinate delivery of 30,000 shortlist books each year via key partners including the National Literary Trust, the Reading Agency, The Children's Book Project, BookBanks and Onside. • Education & schools engagement o Manage the Schools Engagement Lead in their work to drive schools' and children's awareness of and meaningful participation in the prize • Evaluation o Coordinate with the wider team the evaluation of the prize and related initiatives to measure its ongoing impact The ideal candidate will have: • Significant and proven experience in project management and stakeholder engagement • Experience of working with and ongoing contacts in children's brands • Excellent written and spoken communication skills and confidence in relationship-building • Strong attention to detail, the ability to multi-task and work with multiple teams • A demonstrable creative and strategic approach to audience development with children, their families and educators • The ability to manage budgets and deliver projects on time and within scope • Familiarity with PR, marketing, digital and event engagement strategies • Understanding of child protection and safeguarding requirements • Proficiency in collating and presenting information using Microsoft Office and will become adept at using shared office systems such as Asana, Slack • Passion for children's literature and for promoting reading for pleasure among young audiences. It would be desirable for the candidate to have: • Knowledge of the children's publishing sector, as well as current trends in children's literature • Line management experience • Experience managing large-scale events for children • Experience working with schools or educational organisations. How to apply Please send a covering letter of no more than two pages outlining your suitability for the role and a CV by midnight on Sunday, 8 February to . In your covering letter, please explain why you are interested in the position and how your experience and skills match what we are looking for. We welcome and encourage applications from candidates who are under-represented in the creative industries. Candidates will be invited to interview on 18 February, although this is subject to change.
Feb 01, 2026
Full time
Children's Prize Manager The Booker Prize Foundation Contract and location : Fixed term for three years, 4 days a week, UK-based hybrid working with minimum number of days per week in the London office to be agreed on contract Salary : £44,000-£48,000 depending on experience (FTE of £55,000-£60,000) Reporting to : Director of Prizes Application details: Email covering letter (two pages maximum) and CV to Deadline for applications : Midnight on Sunday, 8 February 2026 About the role We are looking to recruit a dynamic and creative Children's Prize Manager to lead the strategic development and delivery of the new Children's Booker Prize supported by AKO Foundation, which launches this spring. The successful candidate will be tasked with ensuring the prize celebrates outstanding children's literature, inspires young people to discover and read great contemporary fiction, and connects with communities globally. This exciting new role, which will be integral to the success of the Children's Booker Prize, reports into our Director of Prizes, will manage a Schools Engagement Lead, and have additional support from the team Administrative Assistant - both positions that are also currently being recruited. The Children's Prize Manager will also work closely with the wider Booker Prize Foundation teams on the communications, marketing and digital campaigns. About the Booker Prize Foundation and the Children's Booker Prize The Booker Prize Foundation is a registered charity, established in 2002, which is responsible for awarding the Booker Prize, the International Booker Prize and now the Children's Booker Prize. It exists to inspire more people to read the world's best fiction, driven by a simple belief: that great fiction not only brings joy to millions but has the power to change the way we think about the world. Our aim is to foster a love of reading and to support writers and readers of the future. The Booker Prizes occupy a unique position in the literary sphere, enjoying an enviable reputation as a cultural institution that is highly respected, much loved and hotly debated throughout the world. Over the past 50 years, almost 700 extraordinary books have been brought to the attention of the public, influencing reading tastes and transforming culture in Britain and beyond, along with the careers of hundreds of authors from around the globe. In adding a year-round, far-reaching digital portfolio, the Booker Prizes are now the globally recognised home of great writing. This spring, the Booker Prize Foundation is launching the Children's Booker Prize supported by AKO Foundation. It is the first prize for children's fiction and the first major new prize from the Booker Prize Foundation in two decades. The Children's Booker Prize, which will be awarded annually from 2027, will celebrate the best contemporary fiction for children aged eight to 12 years old, written in or translated into English and published in the UK and/or Ireland. The aim of the prize is to engage and grow a new generation of readers by recognising and championing the best children's fiction from writers around the world. The founding partner and principal funder of the Children's Booker Prize is AKO Foundation, a grant-giving charitable foundation focused on supporting charities that improve education and the wellbeing of young people, promote the arts, and combat the climate emergency. AKO Foundation has generously committed to supporting the prize for its first three years. The development of the prize over the last three years has been made possible with thanks to donations from a small group of philanthropic supporters. The inaugural £50,000 award for children's fiction will open for submissions in spring 2026, with the shortlist of eight books chosen by a panel of adult judges, chaired by the UK's Children's Laureate Frank Cottrell-Boyce, announced in November 2026. The winner, to be announced in February 2027, will be selected by a combined panel of judges, with three child judges joining the adults. At least 30,000 copies of the shortlisted and winning books will be gifted to ensure more children can own and read the world's best fiction. Visit for more information Children's Prize Manager key responsibilities • Prize management o Oversee all aspects of the management of the Children's Booker Prize, including the rules, the submissions from publishers and the judging processes o Liaise with judges, publishers, authors and agents to ensure smooth operations and strong industry engagement. o Manage the Schools Engagement Lead, working together to develop and manage child protection and safeguarding policies o Maintain the CRM database • Audience development o Design and implement strategies to grow awareness and participation with young people, their families and educators. o Work closely with the content team to develop campaigns across digital platforms to promote the prize and its activities. o Work closely with the Communications Manager on the PR strategy and delivery • Partnerships & stakeholder relations o Work with the Director of Development and digital marketing colleagues to build and manage relationships with potential partners to support prize activities, including brands, literacy charities, arts and culture organisations, and media partners. o Meet with and create reports for the AKO Foundation and other partners of the prize o Work with retail and library partners to ensure the prize is supported across major and independent retailers, public and school libraries o Represent the prize at industry events, conferences, and public forums. • Event delivery o Oversee planning and delivery of prize-related events, including an award ceremony, author visits, festival/bookshop events and school engagement activities. • Book distribution o Co-ordinate delivery of 30,000 shortlist books each year via key partners including the National Literary Trust, the Reading Agency, The Children's Book Project, BookBanks and Onside. • Education & schools engagement o Manage the Schools Engagement Lead in their work to drive schools' and children's awareness of and meaningful participation in the prize • Evaluation o Coordinate with the wider team the evaluation of the prize and related initiatives to measure its ongoing impact The ideal candidate will have: • Significant and proven experience in project management and stakeholder engagement • Experience of working with and ongoing contacts in children's brands • Excellent written and spoken communication skills and confidence in relationship-building • Strong attention to detail, the ability to multi-task and work with multiple teams • A demonstrable creative and strategic approach to audience development with children, their families and educators • The ability to manage budgets and deliver projects on time and within scope • Familiarity with PR, marketing, digital and event engagement strategies • Understanding of child protection and safeguarding requirements • Proficiency in collating and presenting information using Microsoft Office and will become adept at using shared office systems such as Asana, Slack • Passion for children's literature and for promoting reading for pleasure among young audiences. It would be desirable for the candidate to have: • Knowledge of the children's publishing sector, as well as current trends in children's literature • Line management experience • Experience managing large-scale events for children • Experience working with schools or educational organisations. How to apply Please send a covering letter of no more than two pages outlining your suitability for the role and a CV by midnight on Sunday, 8 February to . In your covering letter, please explain why you are interested in the position and how your experience and skills match what we are looking for. We welcome and encourage applications from candidates who are under-represented in the creative industries. Candidates will be invited to interview on 18 February, although this is subject to change.
Digital Content Assistant HRUC (Harrow, Richmond and Uxbridge Colleges) is a highly ambitious merged College Group based across the diverse London boroughs of Harrow, Hillingdon and Richmond upon Thames. With five modern campuses, we support around 16,000 learners. Digital content plays a central role in how we tell our story. From student journeys and campus films to major campaigns and live events, our content is seen widely and has real impact. As a Digital Content Assistant, you will play a hands-on role in creating bold, high-quality video content across the College Group. Reporting to the Digital Content Manager, you'll work across the full production process, supporting filming, lighting, audio, editing and motion graphics on a wide range of creative projects. All filming and post-production work is delivered in line with the creative, technical and editorial direction set by the Digital Content Manager. This is an ideal opportunity for someone who enjoys making video, wants to work with professional-level equipment, and is looking to develop their career in a fast-paced, creative environment. Why join us? Work on real projects with real visibility, not internal test pieces Gain hands-on experience with professional 4K cinema cameras, lighting and audio setups Take responsibility for allocated tasks while being supported to grow your skills Enjoy variety: no two weeks look the same, from campus films to live events and campaigns Be part of a small, collaborative team that values quality, storytelling and professionalism Key responsibilities: Operate professional 4K cinema cameras using log profiles to capture high-quality video content for marketing, social media and institutional use Support the end-to-end delivery of digital content projects, from preparation and filming through to post-production and delivery Support the planning and execution of filming projects across multiple campuses and locations Assist in designing and setting up effective lighting and audio solutions to enhance visual storytelling Edit video content using Adobe Premiere Pro and DaVinci Resolve, delivering content to agreed specifications and deadlines Create and integrate motion graphics and basic animations using Adobe After Effects Produce and edit visual assets using Adobe Photoshop for use in video and digital campaigns Support live and event-based productions where required Manage, maintain and safely store filming equipment, working confidently across Mac and PC workflows Work in line with safeguarding, health and safety, and data protection requirements at all times We are seeking an individual who can demonstrate: At least 2 years' professional experience in video or digital content production, supported by a portfolio or showreel Strong practical experience in filming, lighting, sound recording and post-production workflows Good working knowledge of Adobe Premiere Pro and DaVinci Resolve Experience creating motion graphics using Adobe After Effects Experience using Adobe Photoshop to create and edit visual assets The ability to work independently as well as collaboratively within a small production team Strong organisational skills, with the ability to manage multiple tasks and deadlines simultaneously A reliable and proactive approach, with the ability to take ownership of allocated tasks and follow them through to completion An understanding of digital storytelling and content creation for online and social media platforms Experience of working in live or event-based production environments (desirable) A valid passport and willingness to travel internationally on occasion for filming, where required Based at our Harrow campus, you will be required to travel to our other sites. Please note, we are unable to offer sponsorship for this role. Notice for Recruitment Agencies: HRUC operates with a managed service provider (MSP) for recruitment services. We do not accept unsolicited emails, CVs, or contact from recruitment agencies. Any CVs or information sent to HRUC outside of this process will not be considered or acted upon, regardless of the terms and conditions stated by the agency.
Feb 01, 2026
Full time
Digital Content Assistant HRUC (Harrow, Richmond and Uxbridge Colleges) is a highly ambitious merged College Group based across the diverse London boroughs of Harrow, Hillingdon and Richmond upon Thames. With five modern campuses, we support around 16,000 learners. Digital content plays a central role in how we tell our story. From student journeys and campus films to major campaigns and live events, our content is seen widely and has real impact. As a Digital Content Assistant, you will play a hands-on role in creating bold, high-quality video content across the College Group. Reporting to the Digital Content Manager, you'll work across the full production process, supporting filming, lighting, audio, editing and motion graphics on a wide range of creative projects. All filming and post-production work is delivered in line with the creative, technical and editorial direction set by the Digital Content Manager. This is an ideal opportunity for someone who enjoys making video, wants to work with professional-level equipment, and is looking to develop their career in a fast-paced, creative environment. Why join us? Work on real projects with real visibility, not internal test pieces Gain hands-on experience with professional 4K cinema cameras, lighting and audio setups Take responsibility for allocated tasks while being supported to grow your skills Enjoy variety: no two weeks look the same, from campus films to live events and campaigns Be part of a small, collaborative team that values quality, storytelling and professionalism Key responsibilities: Operate professional 4K cinema cameras using log profiles to capture high-quality video content for marketing, social media and institutional use Support the end-to-end delivery of digital content projects, from preparation and filming through to post-production and delivery Support the planning and execution of filming projects across multiple campuses and locations Assist in designing and setting up effective lighting and audio solutions to enhance visual storytelling Edit video content using Adobe Premiere Pro and DaVinci Resolve, delivering content to agreed specifications and deadlines Create and integrate motion graphics and basic animations using Adobe After Effects Produce and edit visual assets using Adobe Photoshop for use in video and digital campaigns Support live and event-based productions where required Manage, maintain and safely store filming equipment, working confidently across Mac and PC workflows Work in line with safeguarding, health and safety, and data protection requirements at all times We are seeking an individual who can demonstrate: At least 2 years' professional experience in video or digital content production, supported by a portfolio or showreel Strong practical experience in filming, lighting, sound recording and post-production workflows Good working knowledge of Adobe Premiere Pro and DaVinci Resolve Experience creating motion graphics using Adobe After Effects Experience using Adobe Photoshop to create and edit visual assets The ability to work independently as well as collaboratively within a small production team Strong organisational skills, with the ability to manage multiple tasks and deadlines simultaneously A reliable and proactive approach, with the ability to take ownership of allocated tasks and follow them through to completion An understanding of digital storytelling and content creation for online and social media platforms Experience of working in live or event-based production environments (desirable) A valid passport and willingness to travel internationally on occasion for filming, where required Based at our Harrow campus, you will be required to travel to our other sites. Please note, we are unable to offer sponsorship for this role. Notice for Recruitment Agencies: HRUC operates with a managed service provider (MSP) for recruitment services. We do not accept unsolicited emails, CVs, or contact from recruitment agencies. Any CVs or information sent to HRUC outside of this process will not be considered or acted upon, regardless of the terms and conditions stated by the agency.
