# Head of Finance (Service Charge) Job Introduction What you'll do As Head of Finance (Service Charge), you will provide strategic leadership and operational oversight of our service charge finance function. You will ensure that service charges are fair, accurate, transparent, and fully compliant with legislation, while driving financial efficiency and sustainable income recovery across the organisation .Reporting into senior Finance leadership, you will play a critical role in strengthening financial governance, improving the resident experience, and delivering meaningful transformation across systems and processes. This is a highly visible leadership role requiring both technical expertise and the ability to build trusted partnerships across Finance, Operations, Legal, and Resident Services.As a senior member of the Finance team, you will champion a culture of customer centricity, accountability, and continuous improvement . How you'll do it Set and deliver the strategic direction for all service charge finance activities, aligning with organisational objectives, regulatory requirements, and best practice . Drive income recovery and cost efficiency across all tenures, balancing financial sustainability with resident affordability . Lead and develop a high-performing, multidisciplinary team, fostering accountability, learning, and continuous improvement . Build strong, collaborative relationships with internal stakeholders to ensure joined-up and effective service charge management . Oversee the provision of clear, accurate, and timely service charge communications to residents, reinforcing a customer-first approach . Ensure effective use of financial systems (including D365) and reporting tools (such as Power BI) to deliver high-quality data, insight, and performance reporting . Lead transformation initiatives to modernise service charge processes, improve operational interfaces, and embed digital innovation where appropriate . The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.Essential: CCAB-qualified accountant (ACA, ACCA, CIPFA or equivalent) Deep understanding of service charge legislation and financial regulation . Proven track record of leading multidisciplinary teams and driving performance improvement . Extensive experience of business partnering with non-finance colleagues to influence and shape outcomes . Strong strategic thinking capability, including financial modelling and interpretation of complex data . Excellent written and verbal communication skills, including experience engaging at Executive level . Advanced Excel skills and experience using financial systems such as D365 and BI tools such as Power BI .Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salaryNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.For more information on what we do and what makes us different please visit:We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now! Closing date is 06 March 2026. Step 2: Successful candidates will be asked to do an assessmentStep 3: Successful candidates will be invited to interviewPlease apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. Attached documents OpenStreetMap contributors Head of Finance (Service Charge) Salary £85,831 to £95,368 per annum for 40 hours per week. Frequency Annual Job Reference nhg/TP/39225/1792 Contract Type Fixed Term Contract Details 12-18 month fixed term contract Working Hours 40 Location Kings Cross, United Kingdom Posted on 18 February, 2026 Closing Date 6 March, 2026 Spread the word Jobs in the same category
Feb 27, 2026
Full time
# Head of Finance (Service Charge) Job Introduction What you'll do As Head of Finance (Service Charge), you will provide strategic leadership and operational oversight of our service charge finance function. You will ensure that service charges are fair, accurate, transparent, and fully compliant with legislation, while driving financial efficiency and sustainable income recovery across the organisation .Reporting into senior Finance leadership, you will play a critical role in strengthening financial governance, improving the resident experience, and delivering meaningful transformation across systems and processes. This is a highly visible leadership role requiring both technical expertise and the ability to build trusted partnerships across Finance, Operations, Legal, and Resident Services.As a senior member of the Finance team, you will champion a culture of customer centricity, accountability, and continuous improvement . How you'll do it Set and deliver the strategic direction for all service charge finance activities, aligning with organisational objectives, regulatory requirements, and best practice . Drive income recovery and cost efficiency across all tenures, balancing financial sustainability with resident affordability . Lead and develop a high-performing, multidisciplinary team, fostering accountability, learning, and continuous improvement . Build strong, collaborative relationships with internal stakeholders to ensure joined-up and effective service charge management . Oversee the provision of clear, accurate, and timely service charge communications to residents, reinforcing a customer-first approach . Ensure effective use of financial systems (including D365) and reporting tools (such as Power BI) to deliver high-quality data, insight, and performance reporting . Lead transformation initiatives to modernise service charge processes, improve operational interfaces, and embed digital innovation where appropriate . The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.Essential: CCAB-qualified accountant (ACA, ACCA, CIPFA or equivalent) Deep understanding of service charge legislation and financial regulation . Proven track record of leading multidisciplinary teams and driving performance improvement . Extensive experience of business partnering with non-finance colleagues to influence and shape outcomes . Strong strategic thinking capability, including financial modelling and interpretation of complex data . Excellent written and verbal communication skills, including experience engaging at Executive level . Advanced Excel skills and experience using financial systems such as D365 and BI tools such as Power BI .Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salaryNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.For more information on what we do and what makes us different please visit:We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now! Closing date is 06 March 2026. Step 2: Successful candidates will be asked to do an assessmentStep 3: Successful candidates will be invited to interviewPlease apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. Attached documents OpenStreetMap contributors Head of Finance (Service Charge) Salary £85,831 to £95,368 per annum for 40 hours per week. Frequency Annual Job Reference nhg/TP/39225/1792 Contract Type Fixed Term Contract Details 12-18 month fixed term contract Working Hours 40 Location Kings Cross, United Kingdom Posted on 18 February, 2026 Closing Date 6 March, 2026 Spread the word Jobs in the same category
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for a Senior Product Manager to join our Advertising Product team to help define and deliver the product strategy and roadmap for Guardian advertising products focused on direct sold display, sponsorship frameworks, branded content integrations and premium commercial experiences. This role is essential to strengthening The Guardian's direct sold advertising proposition, enabling scalable sponsorship models and differentiated branded content opportunities in a competitive media landscape. Working across Commercial, Editorial, Design, Data and Engineering teams, you will deliver innovative advertising solutions that align with business goals while protecting the Guardian's editorial integrity and reader trust. This role will support and advance The Guardian's ambition of creating a sustainable business model for independent journalism by building deeper and more meaningful relationships with users. We're looking for a product specialist with strong knowledge of the premium digital advertising market and a proven track record of launching and scaling high-impact commercial products. About the Role: Define and own the roadmap for direct sold and sponsorship advertising products across display, native, video and newsletters on our digital platforms. Develop a strategic vision that aligns with broader company objectives, including audience growth and subscription models. Ensure The Guardian's advertising products deliver measurable value to advertisers and readers alike, supporting our long-term sustainability. Translate advertiser needs, sales insight and market trends into clear product requirements and prioritised initiatives, balancing bespoke commercial opportunities with scalable product development. Identify market opportunities to create distinctive, high-value commercial products that leverage The Guardian's brand and audience insight. Lead cross-functional teams (engineering, design, data, ad operations and commercial) through the end-to-end product lifecycle - from discovery to launch to iteration. Partner closely with Sales teams to shape compelling propositions that meet advertiser objectives Collaborate with Editorial teams to identify opportunities around key editorial moments. Align with new site features and protect and enhance the reader experience. Define and track KPIs such as direct revenue growth, yield improvement, and user engagement, using data and insight to optimise performance and inform future product development. About You: Extensive experience in product management, ideally within digital media, publishing or commercial platforms. Strong understanding of direct sold digital advertising, sponsorship models and branded content development. Proven track record of launching high-impact advertising products that drive direct commercial revenue. Strong commercial acumen and experience working closely with Sales and commercial stakeholders. Excellent stakeholder management and communication skills, capable of influencing across teams and functions. Data-informed mindset with experience using performance metrics to guide decision-making. Ability to balance commercial priorities with reader experience and editorial goals. Purpose-driven and sympathetic towards Guardian values. We actively encourage applications from groups traditionally underrepresented in the UK media We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Tuesday 17th March 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships. We value honesty in your application. AI generated content must not be presented as your own work. Please review our guidance on the use of AI in your application here .
Feb 26, 2026
Full time
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for a Senior Product Manager to join our Advertising Product team to help define and deliver the product strategy and roadmap for Guardian advertising products focused on direct sold display, sponsorship frameworks, branded content integrations and premium commercial experiences. This role is essential to strengthening The Guardian's direct sold advertising proposition, enabling scalable sponsorship models and differentiated branded content opportunities in a competitive media landscape. Working across Commercial, Editorial, Design, Data and Engineering teams, you will deliver innovative advertising solutions that align with business goals while protecting the Guardian's editorial integrity and reader trust. This role will support and advance The Guardian's ambition of creating a sustainable business model for independent journalism by building deeper and more meaningful relationships with users. We're looking for a product specialist with strong knowledge of the premium digital advertising market and a proven track record of launching and scaling high-impact commercial products. About the Role: Define and own the roadmap for direct sold and sponsorship advertising products across display, native, video and newsletters on our digital platforms. Develop a strategic vision that aligns with broader company objectives, including audience growth and subscription models. Ensure The Guardian's advertising products deliver measurable value to advertisers and readers alike, supporting our long-term sustainability. Translate advertiser needs, sales insight and market trends into clear product requirements and prioritised initiatives, balancing bespoke commercial opportunities with scalable product development. Identify market opportunities to create distinctive, high-value commercial products that leverage The Guardian's brand and audience insight. Lead cross-functional teams (engineering, design, data, ad operations and commercial) through the end-to-end product lifecycle - from discovery to launch to iteration. Partner closely with Sales teams to shape compelling propositions that meet advertiser objectives Collaborate with Editorial teams to identify opportunities around key editorial moments. Align with new site features and protect and enhance the reader experience. Define and track KPIs such as direct revenue growth, yield improvement, and user engagement, using data and insight to optimise performance and inform future product development. About You: Extensive experience in product management, ideally within digital media, publishing or commercial platforms. Strong understanding of direct sold digital advertising, sponsorship models and branded content development. Proven track record of launching high-impact advertising products that drive direct commercial revenue. Strong commercial acumen and experience working closely with Sales and commercial stakeholders. Excellent stakeholder management and communication skills, capable of influencing across teams and functions. Data-informed mindset with experience using performance metrics to guide decision-making. Ability to balance commercial priorities with reader experience and editorial goals. Purpose-driven and sympathetic towards Guardian values. We actively encourage applications from groups traditionally underrepresented in the UK media We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Tuesday 17th March 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships. We value honesty in your application. AI generated content must not be presented as your own work. Please review our guidance on the use of AI in your application here .
DPR CONSULTANT, ORGANIC PERFORMANCE Who are we? A world where complexity is the only constant demands anew breed of company. Brave Bison is a different beast: a media, marketing and technology company purpose-built for the digital era. Our universe is made up of award-winning business arms Brave Bison, Engage, SocialChain and MTM. And we're underpinned by leading marketing training practice, MiniMBA, as well as our very own social-first media network that deliver monthly views in the billions for some of the biggest channels in sport and entertainment across YouTube, Snap, Meta and TikTok. We're a global collective who live and breathe digital, working with some of the boldest brands in the world to capitalise on the complexity that defines the modern marketing landscape. Our mission New platforms, new behaviours, new audiences, new trends, new technologies, new regulations-our clients' worlds get more complex daily. Their agency partnerships shouldn't. It's our job to cut through the chaos, make the complex simple and navigate a clear path to growth for them. That's why we make it our mission to capitalise on complexity for our clients-across consultancy, capability and execution-by crafting dynamic digital solutions that outpace tomorrow's challenges. Our values Bold Curiosity. We run at change and challenge convention because we love to push the boundaries of what the world thinks is possible. We champion discovery, go deep into our clients' worlds and are always hungry to learn more about them, our specialisms and each other. Connected Clarity. We are focused in our collaboration - joining the right dots between our clients, our partners and our herd of experts to deliver agile solutions at speed and scale. We set a shared ambition from the outset, are transparent at every stage and always strive to make the complex simple. Positive Encouragement. We want to make working with us the best part of someone's day. We lift one other up, find the fun in the day to day and are committed to ensuring everyone belongs. Constant Impact. We believe in outcomes over outputs. We're goal oriented, results driven and data led. We show up with passion every day. And we're always honing our craft. Brave Bison Performance With over 20 years experience growing our clients' businesses through digital media, we help brands leverage the right data, right partners and right tech to capitalise on complexity and supercharge their online growth. By going deep into our clients' world, investing their budget where it will work the hardest and ensuring that we only win when they win, we stand for braver digital in a world of opportunity. Your role Client understanding and strategy ownership Applies insights and develops innovative strategic Digital PR plans aligned to our world class clients' needs - we eschew conventional approaches in favour of creative, data driven solutions that deliver exceptional results. You anticipate challenges and provide proactive solutions. Manage the delivery of projects by effectively communicating progress to internal and client teams and ensuring team briefs are delivered in a timely and comprehensive manner. Technical competencies Lead end to end ideations, ensuring concepts delivered to clients cut through the noise of competitive industries, earn those all important links and elevate brands to the next level. Spearhead agile link building and coverage strategies, ensuring our approach allows for momentum, but delivers meaningful impact. Independently lead and build outreach strategies, including crafting tailored press releases and outreach pitches, making sure to deliver tangible, revenue attributable results for our clients. Build and nurture relationships with journalists, bloggers, influencers and media outlets. Product development & team impact Support Digital PR product development and process refinement by identifying new opportunities to innovate and maximise value. Support the DPR team by leading training sessions and mentoring on specialist subjects. Performance Define measurement and reporting workflows for your accounts and regularly update clients with key updates alongside recommended next steps. Stay up to date with industry trends, PR tools, and media opportunities to continuously innovate and improve campaigns. Client acquisition Work closely with Senior Product, Heads of Department and Commercial team to identify new opportunities for the brilliant brands we support. Support key business review meetings, taking ownership of the Digital PR sections. Qualifications and skills We're seeking a Digital PR professional with experience in digital PR, media relations, and link building. You'll have a passion for storytelling, a robust understanding of how DPR supports SEO, and a proven track record of securing valuable links and coverage for brands. 3+ years' Digital PR experience Experience working with clients directly and managing client strategy in an agency environment Editorial contacts and/or an established method for building journalist relationships Full understanding of SEO basics, and how link building, Digital PR and content link together Proven Digital PR capabilities e.g. successful campaigns, earned coverage Excellent Excel and PowerPoint skills Familiarity and experience with key tools and software such as media databases (Roxhill), backlink tools (Ahrefs and Majestic) and reporting software (SEO Monitor, GA4, Search Console), as well as leading AI tools US and European market knowledge would be a nice to have, alongside experience in eCommerce, FS and travel verticals UK work authorisation What you'll get Our people make us who we are, so to make sure we attract and retain the best and brightest in the industry, we offer an attractive benefits package. But not only that, we are the UK's first carbon neutral agency (a status we have held since 2018), with a serious commitment to monitoring and reducing the impact our work has on the planet across three core sustainability pillars of Greenhouse Gases, Waste & Recycling and Sustainable Consumption. Then there's a whole host of benefits - from discounted gym memberships and free eye tests to an employee pension scheme and enhanced maternity, paternity, and adoption package. Here's a snapshot of just some of the benefits we think you might also like: Dynamic working: keep that work life harmony in check, we're flexible on where and when you work Private medical insurance: keep you fighting fit and give you and your family peace of mind Income protection: we know it feels good to be covered, just in case Calm Subscription: now more than ever, it's important to mind your mind 25 days annual leave: this increases to 27 days after three years with us, and then increases every subsequent year up to a max. of 30 days Christmas closure: no need to save holiday days for the Christmas closure period. It's on us! Birthdays off: one extra day to celebrate your big day Summer hours: between June and Aug we finish at 15:00 every Friday Online coaching and mental health support: unlimited via OpenUp Remote working: work abroad for up to one month a year Performance & Salary: reviewed twice a year for everyone Finally, we're proud and committed to being an equal opportunity workplace, providing equal opportunities for all and treating all existing employees and all job applicants in the same way, regardless of their age, disability, gender, gender reassignment, race, religion or belief, sexual orientation, pregnancy and maternity status and marital & civil partnership status.
Feb 25, 2026
Full time
DPR CONSULTANT, ORGANIC PERFORMANCE Who are we? A world where complexity is the only constant demands anew breed of company. Brave Bison is a different beast: a media, marketing and technology company purpose-built for the digital era. Our universe is made up of award-winning business arms Brave Bison, Engage, SocialChain and MTM. And we're underpinned by leading marketing training practice, MiniMBA, as well as our very own social-first media network that deliver monthly views in the billions for some of the biggest channels in sport and entertainment across YouTube, Snap, Meta and TikTok. We're a global collective who live and breathe digital, working with some of the boldest brands in the world to capitalise on the complexity that defines the modern marketing landscape. Our mission New platforms, new behaviours, new audiences, new trends, new technologies, new regulations-our clients' worlds get more complex daily. Their agency partnerships shouldn't. It's our job to cut through the chaos, make the complex simple and navigate a clear path to growth for them. That's why we make it our mission to capitalise on complexity for our clients-across consultancy, capability and execution-by crafting dynamic digital solutions that outpace tomorrow's challenges. Our values Bold Curiosity. We run at change and challenge convention because we love to push the boundaries of what the world thinks is possible. We champion discovery, go deep into our clients' worlds and are always hungry to learn more about them, our specialisms and each other. Connected Clarity. We are focused in our collaboration - joining the right dots between our clients, our partners and our herd of experts to deliver agile solutions at speed and scale. We set a shared ambition from the outset, are transparent at every stage and always strive to make the complex simple. Positive Encouragement. We want to make working with us the best part of someone's day. We lift one other up, find the fun in the day to day and are committed to ensuring everyone belongs. Constant Impact. We believe in outcomes over outputs. We're goal oriented, results driven and data led. We show up with passion every day. And we're always honing our craft. Brave Bison Performance With over 20 years experience growing our clients' businesses through digital media, we help brands leverage the right data, right partners and right tech to capitalise on complexity and supercharge their online growth. By going deep into our clients' world, investing their budget where it will work the hardest and ensuring that we only win when they win, we stand for braver digital in a world of opportunity. Your role Client understanding and strategy ownership Applies insights and develops innovative strategic Digital PR plans aligned to our world class clients' needs - we eschew conventional approaches in favour of creative, data driven solutions that deliver exceptional results. You anticipate challenges and provide proactive solutions. Manage the delivery of projects by effectively communicating progress to internal and client teams and ensuring team briefs are delivered in a timely and comprehensive manner. Technical competencies Lead end to end ideations, ensuring concepts delivered to clients cut through the noise of competitive industries, earn those all important links and elevate brands to the next level. Spearhead agile link building and coverage strategies, ensuring our approach allows for momentum, but delivers meaningful impact. Independently lead and build outreach strategies, including crafting tailored press releases and outreach pitches, making sure to deliver tangible, revenue attributable results for our clients. Build and nurture relationships with journalists, bloggers, influencers and media outlets. Product development & team impact Support Digital PR product development and process refinement by identifying new opportunities to innovate and maximise value. Support the DPR team by leading training sessions and mentoring on specialist subjects. Performance Define measurement and reporting workflows for your accounts and regularly update clients with key updates alongside recommended next steps. Stay up to date with industry trends, PR tools, and media opportunities to continuously innovate and improve campaigns. Client acquisition Work closely with Senior Product, Heads of Department and Commercial team to identify new opportunities for the brilliant brands we support. Support key business review meetings, taking ownership of the Digital PR sections. Qualifications and skills We're seeking a Digital PR professional with experience in digital PR, media relations, and link building. You'll have a passion for storytelling, a robust understanding of how DPR supports SEO, and a proven track record of securing valuable links and coverage for brands. 3+ years' Digital PR experience Experience working with clients directly and managing client strategy in an agency environment Editorial contacts and/or an established method for building journalist relationships Full understanding of SEO basics, and how link building, Digital PR and content link together Proven Digital PR capabilities e.g. successful campaigns, earned coverage Excellent Excel and PowerPoint skills Familiarity and experience with key tools and software such as media databases (Roxhill), backlink tools (Ahrefs and Majestic) and reporting software (SEO Monitor, GA4, Search Console), as well as leading AI tools US and European market knowledge would be a nice to have, alongside experience in eCommerce, FS and travel verticals UK work authorisation What you'll get Our people make us who we are, so to make sure we attract and retain the best and brightest in the industry, we offer an attractive benefits package. But not only that, we are the UK's first carbon neutral agency (a status we have held since 2018), with a serious commitment to monitoring and reducing the impact our work has on the planet across three core sustainability pillars of Greenhouse Gases, Waste & Recycling and Sustainable Consumption. Then there's a whole host of benefits - from discounted gym memberships and free eye tests to an employee pension scheme and enhanced maternity, paternity, and adoption package. Here's a snapshot of just some of the benefits we think you might also like: Dynamic working: keep that work life harmony in check, we're flexible on where and when you work Private medical insurance: keep you fighting fit and give you and your family peace of mind Income protection: we know it feels good to be covered, just in case Calm Subscription: now more than ever, it's important to mind your mind 25 days annual leave: this increases to 27 days after three years with us, and then increases every subsequent year up to a max. of 30 days Christmas closure: no need to save holiday days for the Christmas closure period. It's on us! Birthdays off: one extra day to celebrate your big day Summer hours: between June and Aug we finish at 15:00 every Friday Online coaching and mental health support: unlimited via OpenUp Remote working: work abroad for up to one month a year Performance & Salary: reviewed twice a year for everyone Finally, we're proud and committed to being an equal opportunity workplace, providing equal opportunities for all and treating all existing employees and all job applicants in the same way, regardless of their age, disability, gender, gender reassignment, race, religion or belief, sexual orientation, pregnancy and maternity status and marital & civil partnership status.
We welcome applications from candidates with disabilities, neurodiversity and long-term health conditions, and we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the recruitment and interview process wherever it is reasonable to do so and, where successful, adjustments will be made to support people within their role. If you are unable to complete your application via our recruitment system or would like to discuss any reasonable adjustments to support you in the application process, please get in touch with us on Trusts and Foundations Manager () Development and Alumni Relations Open-Ended/Permanent - Full Time Working Arrangements: Hybrid arrangements in place, flexible hours may be required on occasion to deliver key activities and maintain relationships. Closing Date 12-Mar-2026, 11:59:00 PM The Role and Department The Development and Alumni Relations Office (DARO) is responsible for coordinating philanthropy, alumni and supporter engagement, and advancement communications on behalf of the University. DARO works with colleges, academic departments, research centres and institutes, wider student experience partners, and professional departments to engage over 200,000 alumni and supporters around the world. The Development Team within DARO is responsible for: soliciting donations from alumni, philanthropists, corporations, trusts and foundations, and other charitable bodies; stewarding major and principal donors through reports, presentations, events and face to face meetings; meeting with gift beneficiaries to collate and produce gift impact reporting materials; hosting and devising engagement opportunities for existing and prospective donors on campus; and relationship managing high level stakeholders on behalf of the University. The Trusts and Foundations Manager role sits within the Institutional Funders Team and is responsible for supporting and advancing its activities. They will play a key role in the delivery of Durham's bicentenary Campaign. The Campaign is a major philanthropic initiative centred on the University's 200th anniversary in 2032, seeking to create a step change in philanthropic giving to Durham. The Trusts and Foundations Manager will take an active role in liaising with colleagues to establish funding needs, researching and cultivating funders new and old, submitting applications, administering gifts and stewarding donors. They will collaborate with colleagues across the University in academic, college, professional services and leadership roles. They will represent the Institutional Funders Team in a positive supportive manner while balancing the need for the team to align with DARO's strategic priorities and fundraising campaign. The Trusts and Foundations Manager will research funding opportunities and record information on DARO's Raiser's Edge database, providing a resource which can be regularly updated and interrogated as required. They will develop and strengthen relationships with trusts and foundations by networking and making introductions to new funders where appropriate and keeping channels of communication open with existing partners. In addition to trusts and foundations, funders might include statutory funders and religious orders. The Trusts and Foundations Manager will tailor their approach to each funder to ensure they are using the appropriate channels. They will take a lead on writing selected applications, drawing on colleagues' strengths, and be able to articulate the funding need in the context of the University's wider strategy. The value of applications may range from mid level grants to £100,000 plus. As required, they will organise and host tailored funder visits to the University, working with colleagues including senior staff and providing briefings. They will record the outcome of applications and any feedback. Where an application is successful, they will assist with gift administration. They will encourage ongoing dialogue with funders where possible and they will maintain funder records on Raiser's Edge by recording interactions and noting any requirements for future action. They will work collaboratively and flexibly with all colleagues in the Institutional Funders Team to maximise income for the benefit of the University. The base location for this role is Boldon House, our exciting new professional services hub. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House brings a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. Working at Durham You'll receive 30 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 42 days per year. The University closes between Christmas and New Year. We offer a generous pension scheme, and as a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS). No matter how you travel to work, we have you covered. We have ample parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. You can also take advantage of our cost effective and environmentally friendly Tusker Car Benefit Scheme, allowing you to lease a brand new electric or hybrid vehicle with savings on tax and National Insurance. We have a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. We provide wide ranging health and wellbeing support including discounted membership for our state of the art sport and gym facilities and access to a 24 7 Employee Assistance Programme. Our on site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5 16. Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers). We offer all staff the opportunity to take part in volunteering activities to make a difference in the local community. You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions. Various salary sacrifice schemes are also available to help you take advantage of tax savings on benefits. If you are moving to Durham, you may be eligible for help with removal costs, and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas. Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. We welcome and encourage applications from members of groups who are under represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. What you need to demonstrate when you apply / Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk next to it, it may be given additional weighting when your application is considered. Qualifications / Experience Educated to degree level (or equivalent experience). Experience of working in a fundraising, stewardship or business development environment in a client facing role and tailoring the approach to each audience. Track record of success in securing donations at over £50,000 from institutional funders. Experience of implementing policies and procedures and supporting change and service improvements. Experience of providing specialist advice and guidance to a range of customers and colleagues, including more senior colleagues. Experience of participating in internal or external networks to share and discuss good practice, develop strong and productive working relationships and to positively influence the University's reputation. Skills / Abilities / Knowledge Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally. Strong digital competence across a range of digital devices and apps including Microsoft Office and CRM systems (preferably Raiser's Edge). Committed to continuing professional development to maintain professional development (e.g. CASE, Institute of Fundraising). . click apply for full job details
Feb 22, 2026
Full time
We welcome applications from candidates with disabilities, neurodiversity and long-term health conditions, and we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the recruitment and interview process wherever it is reasonable to do so and, where successful, adjustments will be made to support people within their role. If you are unable to complete your application via our recruitment system or would like to discuss any reasonable adjustments to support you in the application process, please get in touch with us on Trusts and Foundations Manager () Development and Alumni Relations Open-Ended/Permanent - Full Time Working Arrangements: Hybrid arrangements in place, flexible hours may be required on occasion to deliver key activities and maintain relationships. Closing Date 12-Mar-2026, 11:59:00 PM The Role and Department The Development and Alumni Relations Office (DARO) is responsible for coordinating philanthropy, alumni and supporter engagement, and advancement communications on behalf of the University. DARO works with colleges, academic departments, research centres and institutes, wider student experience partners, and professional departments to engage over 200,000 alumni and supporters around the world. The Development Team within DARO is responsible for: soliciting donations from alumni, philanthropists, corporations, trusts and foundations, and other charitable bodies; stewarding major and principal donors through reports, presentations, events and face to face meetings; meeting with gift beneficiaries to collate and produce gift impact reporting materials; hosting and devising engagement opportunities for existing and prospective donors on campus; and relationship managing high level stakeholders on behalf of the University. The Trusts and Foundations Manager role sits within the Institutional Funders Team and is responsible for supporting and advancing its activities. They will play a key role in the delivery of Durham's bicentenary Campaign. The Campaign is a major philanthropic initiative centred on the University's 200th anniversary in 2032, seeking to create a step change in philanthropic giving to Durham. The Trusts and Foundations Manager will take an active role in liaising with colleagues to establish funding needs, researching and cultivating funders new and old, submitting applications, administering gifts and stewarding donors. They will collaborate with colleagues across the University in academic, college, professional services and leadership roles. They will represent the Institutional Funders Team in a positive supportive manner while balancing the need for the team to align with DARO's strategic priorities and fundraising campaign. The Trusts and Foundations Manager will research funding opportunities and record information on DARO's Raiser's Edge database, providing a resource which can be regularly updated and interrogated as required. They will develop and strengthen relationships with trusts and foundations by networking and making introductions to new funders where appropriate and keeping channels of communication open with existing partners. In addition to trusts and foundations, funders might include statutory funders and religious orders. The Trusts and Foundations Manager will tailor their approach to each funder to ensure they are using the appropriate channels. They will take a lead on writing selected applications, drawing on colleagues' strengths, and be able to articulate the funding need in the context of the University's wider strategy. The value of applications may range from mid level grants to £100,000 plus. As required, they will organise and host tailored funder visits to the University, working with colleagues including senior staff and providing briefings. They will record the outcome of applications and any feedback. Where an application is successful, they will assist with gift administration. They will encourage ongoing dialogue with funders where possible and they will maintain funder records on Raiser's Edge by recording interactions and noting any requirements for future action. They will work collaboratively and flexibly with all colleagues in the Institutional Funders Team to maximise income for the benefit of the University. The base location for this role is Boldon House, our exciting new professional services hub. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House brings a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. Working at Durham You'll receive 30 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 42 days per year. The University closes between Christmas and New Year. We offer a generous pension scheme, and as a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS). No matter how you travel to work, we have you covered. We have ample parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. You can also take advantage of our cost effective and environmentally friendly Tusker Car Benefit Scheme, allowing you to lease a brand new electric or hybrid vehicle with savings on tax and National Insurance. We have a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. We provide wide ranging health and wellbeing support including discounted membership for our state of the art sport and gym facilities and access to a 24 7 Employee Assistance Programme. Our on site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5 16. Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers). We offer all staff the opportunity to take part in volunteering activities to make a difference in the local community. You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions. Various salary sacrifice schemes are also available to help you take advantage of tax savings on benefits. If you are moving to Durham, you may be eligible for help with removal costs, and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas. Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. We welcome and encourage applications from members of groups who are under represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. What you need to demonstrate when you apply / Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk next to it, it may be given additional weighting when your application is considered. Qualifications / Experience Educated to degree level (or equivalent experience). Experience of working in a fundraising, stewardship or business development environment in a client facing role and tailoring the approach to each audience. Track record of success in securing donations at over £50,000 from institutional funders. Experience of implementing policies and procedures and supporting change and service improvements. Experience of providing specialist advice and guidance to a range of customers and colleagues, including more senior colleagues. Experience of participating in internal or external networks to share and discuss good practice, develop strong and productive working relationships and to positively influence the University's reputation. Skills / Abilities / Knowledge Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally. Strong digital competence across a range of digital devices and apps including Microsoft Office and CRM systems (preferably Raiser's Edge). Committed to continuing professional development to maintain professional development (e.g. CASE, Institute of Fundraising). . click apply for full job details
Senior Development Manager (Colleges and WSE) Job Number: Development and Alumni Relations Open-Ended/Permanent - Full Time Working Arrangements: Hybrid arrangements in place, flexible hours may be required on occasion to deliver key activities and maintain relationships. Closing Date 12-Mar-2026, 11:59:00 PM Disclosure and Barring Service Requirement: Not Applicable. We welcome applications from candidates with disabilities, neurodiversity and long-term health conditions, and we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the recruitment and interview process wherever it is reasonable to do so, and where successful, adjustments will be made to support people within their role. If you are unable to complete your application via our recruitment system or would like to discuss any reasonable adjustments to support you in the application process, please get in touch with us on The Role and Department The Development and Alumni Relations Office is responsible for co-ordinating philanthropy, alumni and supporter engagement, advancement services, and supporter communications on behalf of the University. DARO works with colleges, academic departments, research centres and institutes, wider student experience partners, and professional departments to engage over 200,000 alumni and supporters around the world. We contribute to the enhancement of Durham University's reputation as globally outstanding, inclusive, and forward-looking. We are an ambitious and committed team with a collaborative and collegiate culture. The Development Team within DARO is ultimately responsible for: soliciting donations from alumni, philanthropists, corporations, trusts and foundations and other charitable bodies; stewarding donors through reports, presentations, events and face-to-face meetings; meeting with gift beneficiaries to collate and produce gift impact reporting materials; hosting and devising engagement opportunities for existing and prospective benefactors on campus; and managing relationships with high-level stakeholders on behalf of the University. Senior Development Managers are primarily responsible for identifying, cultivating, soliciting, and stewarding principal/major donations of £100K - £1M+. In this role, you will manage a portfolio of some of the University's most senior benefactors and advocates, working closely with senior colleagues across the University but with a particular focus on our colleges and wider student experience activity. Your portfolio will primarily comprise individual donors, but may also include trusts and foundations, legacy and planned giving prospects, corporate donors/sponsors, and other philanthropic organisations. The Senior Development Manager will play a critical role in the delivery of Durham's bicentenary Campaign. The Campaign is a major philanthropic initiative centred on the University's 200th anniversary in 2032, seeking to create a step-change in philanthropic giving to Durham. The post-holder must be versatile and able to work closely and with senior alumni, University leaders, prominent and public figures, the trustees of regional, national and global funding bodies, major benefactors and advocates, in multiple capacities which facilitate the development of principal/major donations and the advancement of Durham University. The base location for this role is Boldon House, our exciting new professional services hub. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House brings a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more, visit the project webpage: Boldon House - Durham University. Working at Durham You'll receive 30 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 42 days per year. The University closes between Christmas and New Year. We offer a generous pension scheme, and as a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS). No matter how you travel to work, we have you covered. We have ample parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. You can also take advantage of our cost effective and environmentally friendly Tusker Car Benefit Scheme, allowing you to lease a brand new electric or hybrid vehicle with savings on tax and National Insurance. We have a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. We provide wide ranging health and wellbeing support including discounted membership for our state of the art sport and gym facilities and access to a 24 7 Employee Assistance Programme. Our on site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5 16. Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers). We offer all staff the opportunity to take part in volunteering activities to make a difference in the local community. You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions. Various salary sacrifice schemes are also available to help you take advantage of tax savings on benefits. If you are moving to Durham, you may be eligible for help with removal costs, and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas. Discover more about our total rewards and benefits package here. Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. Person Specification - What you need to demonstrate when you apply When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criterion has an asterisk next to it, it may be given additional weighting when your application is considered. Qualifications/Experience 1. Educated to degree level (or equivalent experience). 2. Professional practitioner with specialist knowledge and expertise to influence events and activities within the organisation. 3. Experience of working in a fundraising, stewardship or business development environment in a client-facing role. 4. Experience of securing significant gifts (six-figure plus) from individual donors 5. Experience of providing specialist advice and guidance to a range of customers and colleagues, including more senior colleagues. 6. Experience of participating in internal or external networks to share and discuss good practice, develop strong and productive working relationships and positively influence the University's reputation. 7. Experience of implementing policies and procedures and supporting service improvements. 8. Track record of management and development experience and/or an enhanced management qualification applied across a large service team or teams. Skills/Abilities/Knowledge 9. Excellent spoken and written communication skills. 10. The ability to develop effective working relationships, both internally and externally. 11. Excellent working knowledge of the philanthropic landscape as it relates to the Higher Education sector. 12. Strong digital competence across a range of digital devices and apps including Microsoft Office and CRM systems (preferably Raiser's Edge). 13. Committed to continuing professional development to maintain professional recognition, e.g. CASE, Institute of Fundraising. 14. Knowledge and experience of ensuring compliance with regulatory and organisational policy and guidelines, including GDPR. 15. Ability to contribute to planning at operational and strategic levels. 16. Ability to solve problems and decide on and plan appropriate solutions. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. It will be at the discretion of the recruiting panel as to whether they will also consider any desirable criteria, but we would urge candidates to provide evidence for all criteria . click apply for full job details
Feb 22, 2026
Full time
Senior Development Manager (Colleges and WSE) Job Number: Development and Alumni Relations Open-Ended/Permanent - Full Time Working Arrangements: Hybrid arrangements in place, flexible hours may be required on occasion to deliver key activities and maintain relationships. Closing Date 12-Mar-2026, 11:59:00 PM Disclosure and Barring Service Requirement: Not Applicable. We welcome applications from candidates with disabilities, neurodiversity and long-term health conditions, and we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the recruitment and interview process wherever it is reasonable to do so, and where successful, adjustments will be made to support people within their role. If you are unable to complete your application via our recruitment system or would like to discuss any reasonable adjustments to support you in the application process, please get in touch with us on The Role and Department The Development and Alumni Relations Office is responsible for co-ordinating philanthropy, alumni and supporter engagement, advancement services, and supporter communications on behalf of the University. DARO works with colleges, academic departments, research centres and institutes, wider student experience partners, and professional departments to engage over 200,000 alumni and supporters around the world. We contribute to the enhancement of Durham University's reputation as globally outstanding, inclusive, and forward-looking. We are an ambitious and committed team with a collaborative and collegiate culture. The Development Team within DARO is ultimately responsible for: soliciting donations from alumni, philanthropists, corporations, trusts and foundations and other charitable bodies; stewarding donors through reports, presentations, events and face-to-face meetings; meeting with gift beneficiaries to collate and produce gift impact reporting materials; hosting and devising engagement opportunities for existing and prospective benefactors on campus; and managing relationships with high-level stakeholders on behalf of the University. Senior Development Managers are primarily responsible for identifying, cultivating, soliciting, and stewarding principal/major donations of £100K - £1M+. In this role, you will manage a portfolio of some of the University's most senior benefactors and advocates, working closely with senior colleagues across the University but with a particular focus on our colleges and wider student experience activity. Your portfolio will primarily comprise individual donors, but may also include trusts and foundations, legacy and planned giving prospects, corporate donors/sponsors, and other philanthropic organisations. The Senior Development Manager will play a critical role in the delivery of Durham's bicentenary Campaign. The Campaign is a major philanthropic initiative centred on the University's 200th anniversary in 2032, seeking to create a step-change in philanthropic giving to Durham. The post-holder must be versatile and able to work closely and with senior alumni, University leaders, prominent and public figures, the trustees of regional, national and global funding bodies, major benefactors and advocates, in multiple capacities which facilitate the development of principal/major donations and the advancement of Durham University. The base location for this role is Boldon House, our exciting new professional services hub. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House brings a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more, visit the project webpage: Boldon House - Durham University. Working at Durham You'll receive 30 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 42 days per year. The University closes between Christmas and New Year. We offer a generous pension scheme, and as a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS). No matter how you travel to work, we have you covered. We have ample parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. You can also take advantage of our cost effective and environmentally friendly Tusker Car Benefit Scheme, allowing you to lease a brand new electric or hybrid vehicle with savings on tax and National Insurance. We have a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. We provide wide ranging health and wellbeing support including discounted membership for our state of the art sport and gym facilities and access to a 24 7 Employee Assistance Programme. Our on site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5 16. Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers). We offer all staff the opportunity to take part in volunteering activities to make a difference in the local community. You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions. Various salary sacrifice schemes are also available to help you take advantage of tax savings on benefits. If you are moving to Durham, you may be eligible for help with removal costs, and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas. Discover more about our total rewards and benefits package here. Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. Person Specification - What you need to demonstrate when you apply When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criterion has an asterisk next to it, it may be given additional weighting when your application is considered. Qualifications/Experience 1. Educated to degree level (or equivalent experience). 2. Professional practitioner with specialist knowledge and expertise to influence events and activities within the organisation. 3. Experience of working in a fundraising, stewardship or business development environment in a client-facing role. 4. Experience of securing significant gifts (six-figure plus) from individual donors 5. Experience of providing specialist advice and guidance to a range of customers and colleagues, including more senior colleagues. 6. Experience of participating in internal or external networks to share and discuss good practice, develop strong and productive working relationships and positively influence the University's reputation. 7. Experience of implementing policies and procedures and supporting service improvements. 8. Track record of management and development experience and/or an enhanced management qualification applied across a large service team or teams. Skills/Abilities/Knowledge 9. Excellent spoken and written communication skills. 10. The ability to develop effective working relationships, both internally and externally. 11. Excellent working knowledge of the philanthropic landscape as it relates to the Higher Education sector. 12. Strong digital competence across a range of digital devices and apps including Microsoft Office and CRM systems (preferably Raiser's Edge). 13. Committed to continuing professional development to maintain professional recognition, e.g. CASE, Institute of Fundraising. 14. Knowledge and experience of ensuring compliance with regulatory and organisational policy and guidelines, including GDPR. 15. Ability to contribute to planning at operational and strategic levels. 16. Ability to solve problems and decide on and plan appropriate solutions. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. It will be at the discretion of the recruiting panel as to whether they will also consider any desirable criteria, but we would urge candidates to provide evidence for all criteria . click apply for full job details
# Head of Resident Communications Job Introduction What you'll do As Head of Communications, you will lead the strategy, development and delivery of integrated, multi-channel communications to residents and key stakeholders. Reporting to the Corporate Affairs Director, you will oversee a specialist team and drive a clear, consistent and engaging approach that supports organisational priorities and strengthens trust.You will design and deliver communications programmes that improve resident experience, enhance satisfaction, and support major initiatives - from investment in existing homes to new regulatory requirements and crisis response.You will act as a senior advisor to executive and leadership teams, ensuring communications are proactive, politically astute and aligned with NHG's values and transformation ambitions. How you'll do it Develop and deliver a multi-channel resident communications strategy aligned to corporate priorities and measurable outcomes. Review and optimise resident communication channels and touchpoints to improve clarity, reduce complexity, and enhance experience at scale. Lead strategic campaigns supporting service improvement, regulatory change (including Awaab's Law), and investment programmes. Place residents at the centre of crisis and incident communications, establishing clear principles and processes to protect both residents and NHG's reputation. Oversee the creation and distribution of engaging digital, print, video and social content, including a structured social content calendar. Embed a consistent tone of voice that reflects NHG's values - compassionate, inclusive and dependable. Collaborate closely with operational teams, Resident Engagement and Involvement colleagues, Risk and Governance, and Corporate Brand to ensure alignment across the organisation. Provide expert communications advice to senior leaders, anticipating reputational risk and identifying opportunities to strengthen trust. Measure and evaluate the impact of communications activity, using insight to drive continuous improvement and improved customer satisfaction outcomes. Foster an inclusive culture where communications reflect and celebrate the diversity of our residents and colleagues. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.Essential: Significant senior-level experience delivering strategic, multi-channel communications programmes in a complex, public-facing organisation. Demonstrable experience designing customer or resident communications strategies that build trust at scale. Strong leadership experience, including managing and developing teams. Excellent written, verbal and visual communication skills, with the ability to distil complex information into clear, compelling messages. Experience translating business strategy into impactful campaigns and content. Strong understanding of digital platforms, social media, and traditional media channels. Politically astute with experience advising senior stakeholders in regulated environments. Proven ability to anticipate reputational risk and operate confidently in high-scrutiny settings. Collaborative, organised and resilient, with the ability to drive cross-functional alignment.Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salaryNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.For more information on what we do and what makes us different please visit:We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now! Closing date is 03 March 2026. Step 2: Successful candidates will be asked to do an assessmentStep 3: Successful candidates will be invited to interviewPlease apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via you are successful and are offered this role with us, this offer will be subject to a number of pre-employment checks, including checks of your public online presence and public social media profiles. If you have any questions about what this will involve, please speak to a member of the HR Team. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. Attached documents OpenStreetMap contributors Head of Resident Communications Salary £67,463 to £74,959 per annum for 40 hours per week. Frequency Annual Job Reference nhg/TP/39225/1785 Contract Type Permanent Contract Details Permanent Working Hours 40 Location BKH, United Kingdom Posted on 17 February, 2026 Closing Date 3 March, 2026 Spread the word Jobs in the same category
Feb 19, 2026
Full time
# Head of Resident Communications Job Introduction What you'll do As Head of Communications, you will lead the strategy, development and delivery of integrated, multi-channel communications to residents and key stakeholders. Reporting to the Corporate Affairs Director, you will oversee a specialist team and drive a clear, consistent and engaging approach that supports organisational priorities and strengthens trust.You will design and deliver communications programmes that improve resident experience, enhance satisfaction, and support major initiatives - from investment in existing homes to new regulatory requirements and crisis response.You will act as a senior advisor to executive and leadership teams, ensuring communications are proactive, politically astute and aligned with NHG's values and transformation ambitions. How you'll do it Develop and deliver a multi-channel resident communications strategy aligned to corporate priorities and measurable outcomes. Review and optimise resident communication channels and touchpoints to improve clarity, reduce complexity, and enhance experience at scale. Lead strategic campaigns supporting service improvement, regulatory change (including Awaab's Law), and investment programmes. Place residents at the centre of crisis and incident communications, establishing clear principles and processes to protect both residents and NHG's reputation. Oversee the creation and distribution of engaging digital, print, video and social content, including a structured social content calendar. Embed a consistent tone of voice that reflects NHG's values - compassionate, inclusive and dependable. Collaborate closely with operational teams, Resident Engagement and Involvement colleagues, Risk and Governance, and Corporate Brand to ensure alignment across the organisation. Provide expert communications advice to senior leaders, anticipating reputational risk and identifying opportunities to strengthen trust. Measure and evaluate the impact of communications activity, using insight to drive continuous improvement and improved customer satisfaction outcomes. Foster an inclusive culture where communications reflect and celebrate the diversity of our residents and colleagues. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.Essential: Significant senior-level experience delivering strategic, multi-channel communications programmes in a complex, public-facing organisation. Demonstrable experience designing customer or resident communications strategies that build trust at scale. Strong leadership experience, including managing and developing teams. Excellent written, verbal and visual communication skills, with the ability to distil complex information into clear, compelling messages. Experience translating business strategy into impactful campaigns and content. Strong understanding of digital platforms, social media, and traditional media channels. Politically astute with experience advising senior stakeholders in regulated environments. Proven ability to anticipate reputational risk and operate confidently in high-scrutiny settings. Collaborative, organised and resilient, with the ability to drive cross-functional alignment.Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salaryNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.For more information on what we do and what makes us different please visit:We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now! Closing date is 03 March 2026. Step 2: Successful candidates will be asked to do an assessmentStep 3: Successful candidates will be invited to interviewPlease apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via you are successful and are offered this role with us, this offer will be subject to a number of pre-employment checks, including checks of your public online presence and public social media profiles. If you have any questions about what this will involve, please speak to a member of the HR Team. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. Attached documents OpenStreetMap contributors Head of Resident Communications Salary £67,463 to £74,959 per annum for 40 hours per week. Frequency Annual Job Reference nhg/TP/39225/1785 Contract Type Permanent Contract Details Permanent Working Hours 40 Location BKH, United Kingdom Posted on 17 February, 2026 Closing Date 3 March, 2026 Spread the word Jobs in the same category
Strategic Customer Success Manager Department: Customer Success Employment Type: Full Time Location: London - UK Description Shape the Future of Work with Eptura At Eptura, we're not just another tech company-we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe. Job Description As a Strategic Customer Success Manager (CSM), you will be the trusted, executive facing partner for a portfolio of Eptura's most strategic customers. You will own the post sale relationship end to end, with accountability for value realisation, long term adoption, retention, and growth. This is not a reactive or relationship only role. Strategic CSMs at Eptura operate within a highly structured Customer Success Rhythm, combining strong executive presence with operational rigor. You will lead complex customer relationships, proactively manage risk, and coordinate cross functional teams to ensure our customers consistently achieve measurable outcomes from their investment in Eptura. You will partner closely with Sales, Renewals, Support, Professional Services, Product, and Customer Marketing, acting as the central point of orchestration and the first escalation point for your accounts. Responsibilities Manage a portfolio of approximately 10-14 strategic accounts, developing deep knowledge of each customer's business, objectives, stakeholders, and success criteria. Serve as the primary post sale owner for assigned accounts, accountable for overall customer health, retention, and growth. Build strong, multi threaded relationships with customer stakeholders, including senior and executive leaders, and effectively navigate difficult or high stakes conversations when required. Own and consistently execute Eptura's Strategic Customer Success Rhythm, including: Regular Cadence customer meetings Executive facing Success Plans as living documents Quarterly Executive Business Reviews Growth and Risk Signals Ensure all success activities, plans, decks, notes, and actions are accurately logged and maintained in our CS CRM. Partner with customers to define, track, and measure business outcomes, ROI, and value realisation from Eptura solutions. Drive product adoption and expansion by aligning Eptura capabilities to customer goals, initiatives, and evolving needs. Identify and communicate opportunities for cross sell, upsell, and broader platform adoption, in partnership with Sales and Account Executives. Proactively monitor customer health, engagement, and risk signals to identify potential churn or underperformance early. Be a facilitator in escalations in line with Eptura's formal escalation framework, coordinating Support, Product, Professional Services, Renewals, and leadership as required. Develop and execute Get to Green plans for at risk accounts, keeping internal stakeholders and leadership informed throughout. Work closely with Account Executives and Renewal Specialists to support renewals, forecasting accuracy, and long term account strategy. Effectively assemble and lead cross functional account teams to deliver outcomes and resolve complex customer challenges. Ensure accurate forecasting, renewal intent, and account status are maintained in our CS CRM. Maintain a high standard of operational discipline across all systems, ensuring clear visibility into account health, risks, and opportunities. Identify patterns and recurring themes across your accounts to inform product feedback, enablement needs, and Customer Success improvements. Actively contribute to global Customer Success initiatives, enablement programs, success storytelling, and continuous improvement efforts across the CS organisation. About you Customers consistently realising measurable value and outcomes from Eptura solutions Strong net retention, renewal performance, and account growth Predictable execution of the Strategic Customer Success Rhythm Clear, executive level communication-internally and externally Are deeply customer centric and focused on long term partnership and value, not short term tasks Have proven experience managing a strategic book of business in Customer Success Bring strong executive presence and are comfortable engaging, challenging, and influencing senior customer stakeholders Balance relationship building with structured, data driven execution Are comfortable with change and enjoy adopting new processes, tools, and ways of working Think strategically, but execute operationally with consistency and attention to detail Strong understanding of Customer Success as a discipline, including retention, growth, adoption, and value realisation Demonstrated experience with CS platforms and data sources such as Planhat, Gainsight, Totango, ChurnZero, and Salesforce Solid grasp of Customer Success metrics including Net Retention, Gross Retention, NPS, and Health Scores Excellent analytical skills, including strong Excel capabilities Experience working in B2B SaaS or enterprise software environments French and/or German language skills are a plus. Benefits 25 Days Holiday Additional Company Holidays throughout year Contributory Pension Life Insurance (DIS) Flexible Work Options Eptura Information Follow us on Twitter LinkedIn Facebook YouTube Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world.
Feb 18, 2026
Full time
Strategic Customer Success Manager Department: Customer Success Employment Type: Full Time Location: London - UK Description Shape the Future of Work with Eptura At Eptura, we're not just another tech company-we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe. Job Description As a Strategic Customer Success Manager (CSM), you will be the trusted, executive facing partner for a portfolio of Eptura's most strategic customers. You will own the post sale relationship end to end, with accountability for value realisation, long term adoption, retention, and growth. This is not a reactive or relationship only role. Strategic CSMs at Eptura operate within a highly structured Customer Success Rhythm, combining strong executive presence with operational rigor. You will lead complex customer relationships, proactively manage risk, and coordinate cross functional teams to ensure our customers consistently achieve measurable outcomes from their investment in Eptura. You will partner closely with Sales, Renewals, Support, Professional Services, Product, and Customer Marketing, acting as the central point of orchestration and the first escalation point for your accounts. Responsibilities Manage a portfolio of approximately 10-14 strategic accounts, developing deep knowledge of each customer's business, objectives, stakeholders, and success criteria. Serve as the primary post sale owner for assigned accounts, accountable for overall customer health, retention, and growth. Build strong, multi threaded relationships with customer stakeholders, including senior and executive leaders, and effectively navigate difficult or high stakes conversations when required. Own and consistently execute Eptura's Strategic Customer Success Rhythm, including: Regular Cadence customer meetings Executive facing Success Plans as living documents Quarterly Executive Business Reviews Growth and Risk Signals Ensure all success activities, plans, decks, notes, and actions are accurately logged and maintained in our CS CRM. Partner with customers to define, track, and measure business outcomes, ROI, and value realisation from Eptura solutions. Drive product adoption and expansion by aligning Eptura capabilities to customer goals, initiatives, and evolving needs. Identify and communicate opportunities for cross sell, upsell, and broader platform adoption, in partnership with Sales and Account Executives. Proactively monitor customer health, engagement, and risk signals to identify potential churn or underperformance early. Be a facilitator in escalations in line with Eptura's formal escalation framework, coordinating Support, Product, Professional Services, Renewals, and leadership as required. Develop and execute Get to Green plans for at risk accounts, keeping internal stakeholders and leadership informed throughout. Work closely with Account Executives and Renewal Specialists to support renewals, forecasting accuracy, and long term account strategy. Effectively assemble and lead cross functional account teams to deliver outcomes and resolve complex customer challenges. Ensure accurate forecasting, renewal intent, and account status are maintained in our CS CRM. Maintain a high standard of operational discipline across all systems, ensuring clear visibility into account health, risks, and opportunities. Identify patterns and recurring themes across your accounts to inform product feedback, enablement needs, and Customer Success improvements. Actively contribute to global Customer Success initiatives, enablement programs, success storytelling, and continuous improvement efforts across the CS organisation. About you Customers consistently realising measurable value and outcomes from Eptura solutions Strong net retention, renewal performance, and account growth Predictable execution of the Strategic Customer Success Rhythm Clear, executive level communication-internally and externally Are deeply customer centric and focused on long term partnership and value, not short term tasks Have proven experience managing a strategic book of business in Customer Success Bring strong executive presence and are comfortable engaging, challenging, and influencing senior customer stakeholders Balance relationship building with structured, data driven execution Are comfortable with change and enjoy adopting new processes, tools, and ways of working Think strategically, but execute operationally with consistency and attention to detail Strong understanding of Customer Success as a discipline, including retention, growth, adoption, and value realisation Demonstrated experience with CS platforms and data sources such as Planhat, Gainsight, Totango, ChurnZero, and Salesforce Solid grasp of Customer Success metrics including Net Retention, Gross Retention, NPS, and Health Scores Excellent analytical skills, including strong Excel capabilities Experience working in B2B SaaS or enterprise software environments French and/or German language skills are a plus. Benefits 25 Days Holiday Additional Company Holidays throughout year Contributory Pension Life Insurance (DIS) Flexible Work Options Eptura Information Follow us on Twitter LinkedIn Facebook YouTube Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world.