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Who We Are; What We Do; Where We're Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You'll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Overview The Digital Customer Success Manager will play a pivotal role in shaping and delivering an outstanding digital experience for our customers. This role is key to ensuring that customers gain maximum value from our software, using data-driven insights and digital engagement strategies. Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. As a Digital CSM, you'll drive customer satisfaction, engagement, and retention by managing digital-first communication strategies and fostering a strong community of users. You'll also be responsible for ensuring smooth onboarding, renewal, and ongoing support processes by utilizing cutting edge tools such as Gainsight. Key Responsibilities Customer Lifecycle Management Develop and optimize digital engagement touchpoints throughout the customer journey, ensuring seamless experience for both new and renewing customers. Use data analytics to monitor customer behavior, segment audiences, and personalize interactions to drive product adoption and long term value realization. Customer Community Engagement Along with the Digital Program Manager, help moderate the customer community, encouraging active participation by sparking insightful discussions and sharing relevant content. Drive customers to the community through innovative methods such as campaigns, webinars, and targeted outreach, to create a thriving, supportive space for peer to peer learning. Content Strategy and Creation Collaborate with marketing, product, and Digital Program Manager to execute targeted digital strategies that inform and engage customers. Tailor content for different customer segments to meet specific needs and deliver consistent, compelling messaging across all touchpoints. Customer Journey Mapping and Optimization Collaborate with leadership to define and continually refine customer journey maps. Implement and optimize automated workflows to scale efforts while maintaining a high level of personalization. Qualifications Proven experience in digital customer success, marketing, or a related field with a focus on tech enabled engagement strategies. Strong written communication skills with the ability to create compelling content tailored to diverse customer personas. Ability to manage multiple priorities in a fast paced environment, balancing strategic initiatives with day to day responsibilities. Demonstrated success in working with complex software products and a strong aptitude for learning new technologies. Experience with Gainsight or similar customer success platforms is a strong plus. Compensation & Benefits The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. £50,000 - £62,700 (GBP) a year Salary range (min - max) Position Type: Net New Magnet is proud to offer benefits such as: Generous time off policies Competitive compensation Volunteer opportunities Reward and recognition programs Employee committees & resource groups Healthcare and retirement benefits What We Are Looking For We're looking for someone who checks off most, but not all, of the boxes listed in "skills and experiences". It's more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have 'been there, done that'. We want to be part of your development journey, and we'll learn as much from you as you learn from us. How We Work At Magnet Forensics, we take a hybrid flexible approach to support your productivity and work life balance. If you're within a comfortable travel distance to one of our offices, you'll occasionally join us in person. How often you'll come in depends on your department and team needs, typically ranging from weekly to monthly. These in person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team's goals. We're excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best! The Most Important Thing We're looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences: CARE - We care about each other and our mission to make a difference in the world. OWN - We are accountable for our results - while never forgetting to act with integrity, empathy, and respect. DEDICATE - We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE - We are constantly innovating and exploring new ways to work together to make an impact with our work. Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you're interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyway. Equal Opportunity Statement Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact should you require any accommodations. Background Checks All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position's job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment. US Applicants Magnet Forensics participates in E Verify and will provide the federal government with your Form I 9 information to confirm that you are authorized to work in the U.S. Privacy Policy Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.

1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement. Strong communication skills over email, the phone, or video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with, and passion for, helping people or businesses use software to be more productive and efficient. You're passionate about discovering what a team needs in their workplace, and you ask strong open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and Account management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. Hands off cross sell/upsell opportunities to Account Executives and engages enthusiastic customers in advocacy initiatives such as customer panels, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). Previous experience with a CRM like Gainsight is a plus! Optional: You have personal experience with 1Password or cybersecurity. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. Month 3 Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers. Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA . click apply for full job details

Permanent employee,Full-time Neptune Software Application Ltd. London Your mission At Neptune Software, founded in 2011 in Oslo, Norway, we empower enterprises to accelerate their digital transformation through our leading Neptune DXP - a rapid application development platform that modernizes business processes and enables innovation. Our platform supports enterprise leaders like Walmart, Johnson & Johnson, Apple, Hasbro, and ExxonMobil in their transformation journeys. We are now expanding in the UK market and are looking for a Customer Success Manager to join our team. This is a high-impact role where you'll be at the forefront of helping customers achieve success with Neptune Software, while also supporting the growth of our footprint across the region. As a trusted advisor, you'll guide customers through onboarding, training, and adoption journeys-ensuring they realize measurable business value. You'll build strong, trust-based relationships while driving upsell and cross-sell opportunities through consultative engagement. You'll work closely with Sales, Product, Solutions, and Services teams to deliver value and represent the voice of the customer internally. This is the perfect role for someone who is passionate about customer outcomes, thrives in dynamic environments, and wants to shape the future of Customer Success in a fast-growing tech company. While the role is remote-friendly, we also have an office in London for collaboration and optional in-person work. Responsibilities Understand and articulate what success looks like for each customer, mapping outcomes and business value Identify growth opportunities within accounts and work jointly with Sales to shape and close expansion deals Promote and deliver our monetized High Touch Customer Success packages (Accelerators) Serve as the primary point of contact for assigned accounts, fostering strong relationships with key decision-makers and stakeholders Guide customers through onboarding, enablement, and adoption phases using a consultative approach Collaborate cross-functionally with Sales, Product, Engineering, and Professional Services to ensure alignment and drive customer value Capture and communicate customer insights internally to help influence roadmap and service improvements Provide ongoing documentation, reporting, and performance insights to support transparency and value realization Represent the customer voice internally, advocating for their needs and success Your profile Minimum Qualifications 7+ years of experience in Customer Success or Account Management, ideally in a B2B SaaS or enterprise software environment Strong verbal and written communication skills; ability to convey technical concepts to both technical and non-technical audiences Demonstrated ability to build long-term customer relationships and expand accounts through trust and value delivery Self-motivated and entrepreneurial mindset with a passion for helping customers succeed Analytical and process-oriented with strong problem-solving skills Fluency in English Preferred Qualifications Experience working with enterprise customers in the UK or EMEA region Proven ability to drive customer expansion and sell customer success service packages Familiarity with SAP systems, architecture, and terminology is a strong plus Prior experience working with low-code or application development platforms Experience collaborating across departments (Sales, Product, Services) in a customer-facing role Knowledge of Neptune Software or similar platforms is an advantage Note on Applications We encourage applicants from all backgrounds-even if you don't tick every box above. Research shows that underrepresented candidates often hesitate to apply unless they meet every requirement. If you're passionate about the role and feel you'd be a strong fit, we'd love to hear from you. Why us? What We Offer Competitive compensation package, including base salary and annual bonus Career growth in a fast-scaling international company A collaborative company culture rooted in Norwegian values-trust, transparency, and work-life balance Be part of a diverse, global team across 34+ countries Flexibility, ownership, and real impact from day one Yearly company events and a social, open, and multicultural environment Founded in 2011 in Oslo, Norway, Neptune Software is redefining how enterprises build and scale digital solutions. Our cutting-edge Low Code No Code platform, Neptune DX Platform , accelerates digital transformation by empowering organizations of all sizes to rapidly create powerful enterprise applications that drive business process improvement and innovation. Trusted by industry giants like J&J, Walmart, Apple, Hasbro, ExxonMobil , and many others, Neptune has achieved remarkable growth, securing multiple G2 Leader Awards and recognition from Gartner . Now backed by Triton Partners following our acquisition in 2022, we are on an accelerated expansion trajectory, making waves globally from our headquarters in Oslo. Neptune is the digital game-changer that democratizes technology-offering unparalleled speed, efficiency, and value. Join us and be part of the next rockstar of digital experience platforms.

Procurement Manager - 12 Month FTC Location: Whiteley, Hampshire, UK Are you looking to launch your career to the next level? Role Overview: We are seeking a motivated self-starter who can work independently and as part of a team in a dynamic environment covering routine and non-routine matters. Working independently, the Procurement Manager will bring their procurement experience into the Procurement team and will be responsible for activities that span the entire procurement cycle - proposal, sourcing, negotiation, administration, compliance, risk management and relationship management of supplier contracts across the UK business. The Procurement Manager will typically be responsible for reviewing the work of lower level professionals for compliance and best practice. Acquisitions will be in support of civil and defence new business proposals and current programmes as well as indirect procurement activities. The successful candidate will be required to work with suppliers to support the UK business whilst following the procurement processes and procedures. Duties & Responsibilities: Procurement Execution: Manage end-to-end procurement lifecycle for goods and services, including RFQs, bid evaluation, negotiation, and contract award Ensure timely conversion of requisitions to purchase orders within SLA targets Supplier Management: Develop and maintain strong relationships with key suppliers to ensure performance, quality, and cost objectives are met Monitor supplier compliance with contractual obligations and flow-down requirements (e.g., Public Contracts Regulations 2015) Governance & Compliance: Adhere to Leidos Commercial Procurement Manual and internal audit requirements Maintain accurate records in procurement systems (SPO/Ivalua) and support audit readiness Financial & Performance Reporting: Track procurement spend, savings, and cycle times; provide monthly reporting to programme leadership Support cost analysis and pricing activities for bids and proposals Risk & Issue Management: Identify and mitigate supply chain risks; elevate issues impacting delivery or compliance Skills Required: Proven experience in procurement or supply chain within a complex, regulated environment Strong negotiation and contract management skills Familiarity with UK public sector procurement regulations and frameworks Proficiency in procurement systems (e.g., SPO, Ivalua) and MS Office tools Excellent stakeholder engagement and communication skills Hold or be able to hold UK SC clearance Skills Desired: CIPS qualification or equivalent Experience in defence, technology, or government programmes. Knowledge of cost modelling and pricing templates Clearance Requirements: BPSS Pre-screening required to Start SC required for the role Hold or be able to hold UK SC clearance What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi-Time working scheme Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting: For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: £41,300.00-£53,000.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Workday Extend Solution Architect page is loaded Workday Extend Solution Architectlocations: Belfast: Birmingham: Gdansk: Derry-Londonderry: Homeworker - Polandposted on: Posted Todayjob requisition id: JR\_17042# Join Kainos and Shape the FutureAt Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Join us and be part of something bigger. MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: At Kainos, we have a proven track record of designing and engineering innovative and creative SaaS products designed to help Workday customers reduce risk and maximize their Workday investment. Our existing solutions include Workday testing, compliance, data masking, employee document management and pay transparency analyzer.This role is within our new product innovation team. As a Workday Extend Architect (Manager) at Kainos, you will be fully accountable for the quality of how we design and develop products using the latest Workday technology (Extend, Flowise, Agent System of Record).You'll use your technical expertise to engage directly on new high profile products, and handle significant challenges and design decisions and will be an important liaison with our Product Managers to design the art of the possible. As an expert in the Workday Extend, you'll share knowledge and direct thought leadership both internally and externally. You will be responsible for: Providing technical expertise on Extend solutions - you will be expected to be a technical expert by maintaining proficiency and certification in the Extend and Integrations solution suite. Managing new product development - you will manage all phases of new product development from POCs to production. Working with product managers to understand and refine their product roadmaps. Leveraging your expertise to recommend the best solution based on our customers needs aligned to product budgets, with the flexibility to adapt the scope as additional needs are identified. Putting people first & developing others - you'll manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. MINIMUM (ESSENTIAL) REQUIREMENTS : 4+ years designing and building applications using Workday Extend. Extensive experience with designing and building software applications, preferably in Extend. Expert knowledge in web service technologies (REST and SOAP). Proven ability to lead teams in delivering complex technology solutions. Exceptional understanding of and experience in Workday and SaaS delivery methodologies and models. Excellent skills in managing conflicting demands and performing effectively in complex and difficult situations, including negotiation, conflict resolution and relationship management. DESIRABLE: Workday Extend and Integrations certified. Excellent leadership skills, including ability to delegate, motivate, lead, attract and develop staff. PEOPLE MANAGEMENT: Your role may or may not involve managing people. Where you do have direct reports your responsibilities may include: Agreeing, setting and reviewing your and your team's goals aligned to Kainos, Product business and the incubator. Providing support so that your and your team's goals can be achieved. Reviewing and refining goals for relevance and to keep performance on track. Reviewing performance against goals and provide feedback. Conducting 1:1 monthly and/or project completion feedback meetings. Requesting and providing regular feedback in Workday. Completing End of Year reviews and agreeing the outcomes for the year. Identifying training to support your and your team's development. Pursuing and supporting you and your team members' career paths and progression. Reviewing weekly workload forecasting (staff allocations and timesheet checks) and utilisation. Actively being involved in recruitment/interviews. Reviewing attrition and retention metrics.# Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.At Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people's lives easier. We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow.Our two specialist practices, Digital Services and Workday, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day.Our people love the exciting work, the cutting-edge technologies and the benefits we offer. That's why we've been ranked in the Sunday Times Top 100 Best Companies on numerous occasions.For more information, see .

Company Description We are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross95marketsofferunparalleledcapabilitiesinMedia,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definitionof ROI, as it has changed with the ever- complicatedcommunicationslandscape.ROI isnolongersimplyaboutthemost efficient planning, buying and reporting of media. Yes,ROIisaboutdeliveringReturnonInvestment;butit'salsoaboutgoingbeyondtodelivera ReturnonImaginationandmoreintegratedexperiencesthatinspireGrowth.Top-linegrowth forourclients'businesses,growthforourpeopleandgrowthforourculture. Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading. ThisbreadthmeanswedeliverInsightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business outcomes. Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-classstrategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuilding relationshipswithsomeoftheworld'smostexcitingstart-ups.Weleverageover30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. AtZenith,weultimatelyseekoutamoremeaningfulkindofROI. Ouruniquewayofthinking inspiresgrowth for some of theworld'sleadingbrands,includingCoty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,TikTok and Verizon. Job Description The Retail Media Associate Director will lead the strategic development and execution of retail media campaigns across multiple platforms, overseeing a team dedicated to driving eCommerce success for our clients. This role requires a seasoned professional with strong leadership skills, a deep understanding of retail marketing strategies, and the ability to foster client relationships while achieving revenue targets. Responsibilities Strategic Leadership: Develop and execute comprehensive client account growth strategies Provide strategic direction and oversee the optimisation of campaign activations on platforms such as Amazon Advertising, Walmart and Citrus Ad. Client Management: Cultivate and maintain strong client relationships through proactive communication and exceptional service delivery. Facilitate regular calls and meetings with local clients to ensure alignment on campaign objectives and KPIs. Act as a point of contact for client escalations and issue resolution, ensuring timely and effective solutions. Team Leadership and Development: Mentor, coach, and lead a team of account managers and specialists in eCommerce strategies and campaign optimisation within the UK and Offshore teams. Foster a collaborative team environment that encourages knowledge sharing and professional growth. Conduct performance evaluations and provide ongoing feedback to team members to ensure continuous improvement. Campaign Management and Optimisation: Implement quality assurance processes to maintain campaign accuracy and effectiveness. Monitor campaign performance metrics and KPIs, providing actionable insights and improvement plans where necessary. Collaborate with cross-functional teams within the agency to integrate digital marketing strategies and ensure cohesive client solutions. Financial Management: Oversee smooth billing processes for client accounts. Monitor budgets and expenditures, ensuring campaigns are delivered within financial parameters and optimising spend for maximum ROI. Industry Engagement and Partnerships: Engage with key retail and technology partners to explore collaboration opportunities and stay abreast of industry trends. Qualifications We are seeking an enthusiastic and entrepreneurial candidate who thrives in dynamic environments. This role presents an exciting opportunity to join a young and vibrant agency environment, working on high-profile multi-million budget accounts within the retail media sector. Experience within retail media and/or agency environments, with at least 2 years of hands-on experience with Amazon Search (DSP not necessary but good to have). Pacvue knowledge would be desired but not necessary. Proven success in managing large accounts, ideally within an agency setting. Strong understanding of search and Amazon Advertising strategies, including knowledge of other digital media channels, attribution models, conversion rate optimization, "retail readiness," and consumer behavior. Excellent communication and presentation skills, with the ability to manage internal and external stakeholders at all levels. Experience in managing direct reports and fostering a collaborative team environment. Strategic mindset with the ability to set and achieve goals for teams, as well as shape and execute innovation roadmaps. Advanced proficiency in Microsoft Excel and PowerPoint for data analysis and reporting purposes. Preferred certifications or experience with Amazon Advertising Foundations, Sponsored Ads Foundations, Amazon Vendor Central, Amazon Brand Analytics, Amazon DSP, Epsilon Retail Media, Criteo, or other retailer-specific platforms would be a bonus. Additional Information Zenith Internationalhas fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

Job Description How You'll Make an Impact We are looking for a Programmatic Trader to join our Media Delivery Team. As a Programmatic Trader at Epsilon, you will be responsible for the implementation, optimization and performance of our clients' campaigns. The team handles multi-million-pound budgets, ensuring that the right message is delivered to the right consumer at the right time. Additionally, this team helps to keep our platform performing at its best by providing requests and feedback to our Product, Engineering, and Media Inventory Acquisition teams. This is a hybrid role based in London (3 days per week). What You'll Achieve Oversee the targeting and media strategy of assigned advertiser accounts, inclusive of high-profile clients. Deliver, analyse and optimise display, video, audio and CTV campaigns. Combine data analysis, technical knowledge, client feedback and market understanding to manage complex campaigns and meet our client's objectives Be the interface between the technical and commercial worlds. Build a close relationship with our Client Development and Account Management teams; provide insight into campaign delivery and performance, help shape and implement long term strategies for program growth. Be comfortable communicating both internally and externally when required. Become a guide in our platforms and processes. Collaborate with Product Managers and the Engineering team to continually improve our platforms. Keeping them as efficient and easy to use as possible. Take an active curiosity about our industry and keep abreast of developments in online marketing. Participate in knowledge sharing across the team. Be a go-to member of the team, helping new starters with any questions they may have. Becoming a mentor for new starters and aiding the development of the wider team. The chance to join a tight knit, high performing team. Ownership of your development. Actively seek out opportunities to learn and support those around you in doing so too. Who You Are What you'll bring with you: 1-2 Years of DSP experience, preferably from an ad network or agency. Experience of successfully running multiple campaigns while simultaneously meeting a variety of critical metrics. Understand forecasting process and what's required to estimate campaign performance. Commitment: You see things through until the end and work to overcome challenges and setbacks. A demonstrable interest in digital marketing. Rounded understanding of the programmatic eco-system and current industry trends with a genuine passion to become a guide. Keen attention to detail. Ambition and a desire to learn. Numerate. You must be comfortable in an environment where analysing multiple metrics forms the basis for delivering campaigns and achieving success. Multitasking. An ability to juggle and prioritise multiple responsibilities and handle your time effectively. Curiosity and an interest in problem solving. A pro-active, self-starter that thrives working in a fast-paced environment. Why you might stand out from other talent: Proficient in excel, experience with SQL Able to demonstrate analytical and methodical thinking Data led and able to understand information and pick out trends. Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice. Additional Information When You Join Us, We'll Create Something EPIC TogetherEpsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Our pillars aren't just words. They're how we show up every day. People centricity: We focus on employee well-being in an environment where colleagues truly care about each other. Collaboration: We work together, support one another, and collectively achieve goals. Growth: There are endless opportunities for growth through learning, development and career advancement. Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches. Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively. Our values guide us to create value for our clients, our people and consumers. Act with integrity Work together to win together Innovate with purpose Respect all voices Empower with accountability These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose. Because You Matter As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following: Time to Recharge time off (FTO), 15 paid holidays Time to Recover: Paid sick time Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling Epsilon benefits are subject to eligibility requirements and other terms.Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to to request an accommodation. For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections , commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.

Company Description Company DescriptionPublicis MediaPublicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Overview Join a global Performance organisation that helps some of the world's largest advertisers deliver measurable business outcomes across more than 57 markets. Our Performance Centre of Excellence partners closely with Google, Meta, Amazon and The Trade Desk, developing performance solutions across social, search, programmatic, commerce and affiliates. Within this, the Acceleration team is dedicated to enabling growth, connecting our people, scaling our products, and embedding processes that elevate how we operate worldwide. As Product Operations Lead, you will shape how our products are prioritised, adopted and scaled across markets. You'll influence strategic decision making, guide key stakeholders, and ensure that our most important clients experience a best in class onboarding journey. This is a role for someone who thrives on creating clarity, driving outcomes, and enabling teams to work smarter. Responsibilities Align product roadmap priorities with business goals, user insights and market trends, facilitating discussions that ensure clear stakeholder alignment. Build and maintain systems that track onboarding deliverables, timelines and dependencies, identifying risks early and keeping projects moving smoothly. Lead engagement with key strategic accounts, overseeing introductions, onboarding and ongoing touchpoints, while defining KPIs and reporting measurable outcomes. Act as the central communication point for product updates, progress, risks and opportunities across both internal teams and external partners. Manage user communication, including feature updates, onboarding materials and engagement initiatives, ensuring feedback is captured and channelled into roadmap planning. Identify opportunities to streamline processes and resolve operational challenges, collaborating closely with product development to improve delivery and user experience. Qualifications Demonstrable experience in product operations, program management or a related field at senior manager or lead level Track record of delivering complex, cross functional projects. Experience within digital media platforms or digital media operations. Skills Excellent organisational, planning and time management capability. Strong communication and relationship building skills. Proficiency with tools such as Jira, Trello or Asana. Analytical, KPI driven approach to decision making. Knowledge Understanding of product development lifecycles and user centred design. Exposure to SaaS or technology driven environments is an advantage. Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plan, we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP &BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

Company Description Publicis Media Content (PMC) creates and curates premium content which aligns what brands want to say with what audiences want to hear. By fusing search, social and influencer data we can quickly identify what good looks like for any audience on any platform for any type of creative asset. Either by partnering with media owners and influencers or by using our in-house team of skilled producers and creatives, we create effective, impactful data-led content which ensures maximum engagement and earned reach with no compromise on quality. Working locally and globally we service client accounts across Publics Media's three UK agencies; Zenith, Starcom, and Spark Foundry. Often working alongside other Publicis practices and services we collaborate to deliver best-in-class work with seamless project management. The PMC team is 70+ strong and growing. Media partnerships is at the heart of what we do, working with broadcasters, social media publishers, print partners, and increasingly gaming and metaverse partners, we activate over 100 campaigns each year. We have a growing team of social and influencer specialists producing content to fulfill client needs in paid and owned channels. The fastest-growing part of the team are our content insight consultants. Our Commitment Publicis Media Content (PMC) is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background. Job Description The Team The Partnerships team sits within the Content Service for Publicis. Our Content Service consists of 70+ specialists working across content strategy & planning, creative, production, social, influencers and partnerships. We service Publicis brands, building complete content stories which are audience-centric and platform-native. Our global scale gives us unrivalled access to market-leading data, tech, marketplaces & partners. Role Reporting into a Global Partnership Director, you will be required to help create and deliver integrated multi-market branded content partnerships across all media channels. This will include end-to-end management of campaigns, building trusted relationships and working with internal teams to deliver innovative responses to briefs that exceed client expectations. Where required, you will work with other PMC teams such as influencers, creative, production, strategy or social to deliver Responsibilities Lead multi-market content partnerships, ensuring strategic frameworks, robust evaluation of publisher proposals, and measurable outcomes aligned to client goals. Partner with your Director and agency teams to deliver end-to-end content solutions for clients. Project manage integrated partnerships across brand collaborations, sponsorships, advertiser-funded programs, and product placements. Challenge media partners to deliver innovative solutions that meet client briefs and business KPIs. Negotiate optimal value for clients, ensuring deals comply with agreed pricing guarantees and relevant trading teams are informed. Deliver insightful client reports, leveraging marketing and industry expertise to inform future campaigns. Support new business pitches with creative ideas, research, and strategic input as required. Define clear roles, responsibilities, milestones, and KPIs at the start of each project. Manage day-to-day client relationships, lead status meetings, resolve issues, and elevate when necessary. Build trusted relationships with clients, media owners, agency partners, and internal teams to drive retention and revenue growth. Understand and support digital campaign trafficking processes where required. Ensure all projects are delivered on time, within scope, and within budget. Maintain finance accuracy, staying updated on billing processes and approvals. Qualifications Experience working with centralised clients. Solid understanding of the global media landscape & the role of content within it. Confident dealing with global and senior clients/stakeholders. Strong end-to-end project management skills and negotiation skills. Creative & structured approach to devising partnership opportunities. Process driven, experience using research and measurement tools. Ability to analyse campaign results and produce insightful reports and PCAs. Flexible and hard working - used to working to deadlines under pressure. Excellent communication skills both written and verbal. Experience with budget & finance management. Additional Information Publicis Media has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

Company Description Company DescriptionPublicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Job Description Join a global Performance organisation that helps some of the world's largest advertisers deliver measurable business outcomes across more than 57 markets. Our Performance Centre of Excellence partners closely with Google, Meta, Amazon and The Trade Desk, developing performance solutions across social, search, programmatic, commerce and affiliates. Within this, the Acceleration team is dedicated to enabling growth, connecting our people, scaling our products, and embedding processes that elevate how we operate worldwide. As Product Operations Lead, you will shape how our products are prioritised, adopted and scaled across markets. You'll influence strategic decision making, guide key stakeholders, and ensure that our most important clients experience a best in class onboarding journey. This is a role for someone who thrives on creating clarity, driving outcomes, and enabling teams to work smarter. Responsibilities Align product roadmap priorities with business goals, user insights and market trends, facilitating discussions that ensure clear stakeholder alignment. Build and maintain systems that track onboarding deliverables, timelines and dependencies, identifying risks early and keeping projects moving smoothly. Lead engagement with key strategic accounts, overseeing introductions, onboarding and ongoing touchpoints, while defining KPIs and reporting measurable outcomes. Act as the central communication point for product updates, progress, risks and opportunities across both internal teams and external partners. Manage user communication, including feature updates, onboarding materials and engagement initiatives, ensuring feedback is captured and channelled into roadmap planning. Identify opportunities to streamline processes and resolve operational challenges, collaborating closely with product development to improve delivery and user experience. Qualifications Demonstrable experience in product operations, program management or a related field at senior manager or lead level Track record of delivering complex, cross functional projects. Experience within digital media platforms or digital media operations. Skills Excellent organisational, planning and time management capability. Strong communication and relationship building skills. Proficiency with tools such as Jira, Trello or Asana. Analytical, KPI driven approach to decision making. Knowledge Understanding of product development lifecycles and user centred design. Exposure to SaaS or technology driven environments is an advantage. Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlan, we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

Role: Product Manager - Content Management Lifecycle Contract: Full Time Location: London (Hybrid) Hours: 37.5 hours Position Overview: We are seeking a strategic and detail-oriented Product Manager to join one of our large program teams within technology at base. This hybrid role combines the strategic vision of a product manager, the analytical mindset of a business analyst, and the technical understanding of a product owner. Your primary focus will be on streamlining operations pertaining to content lifecycle and master data management within the overall media supply chains, with particular focus on rights management and content insights. You will work closely with cross-functional teams to ensure that our systems accurately capture, manage, and utilize master data (including title, rights, and assets) to drive operational efficiency, monetization, and compliance. Key Responsibilities: Product Ownership Support: Client-facing role, driving roadmap and gathering requirements ensuring execution of product rollout that aligns with business goals and company strategy. Translate stakeholder needs into user stories, process diagrams, acceptance criteria, and technical specs Requirements Gathering: Lead discovery sessions with legal, business affairs, content operations, global rights operations, finance and technology teams to gather and document business and system requirements Content Lifecycle Understanding: Analyze the rights and restrictions associated with content throughout its lifecycle - from acquisition, production, and distribution to archiving and monetization Rights Management Systems: Act as the subject matter expert (SME) on rights systems (e.g., Rightsline, or custom platforms), supporting enhancements and integrations with other enterprise systems. Monitor industry trends, competitor performance, and audience preferences to support media product innovation Workflow Optimization: Identify and propose improvements to workflows that handle rights data, ensuring accurate and timely metadata entry, validation, and reporting Data Analysis: Analyze large data sets related to content usage and rights to identify trends, gaps, and opportunities for automation or efficiency Stakeholder Collaboration: Bridge communication between technical teams, and client teams to translate needs into actionable features and insights Testing & Validation: Support UAT, system validations, and quality checks to ensure new features or fixes meet business requirements Documentation: Create clear, detailed documentation including process flows, use cases, user stories, and training materials AI: Champion the use of AI and machine learning to automate time-consuming media processes - e.g., audience insights Monetization: Understanding of media monetization strategies (e.g., ad-based, subscription, licensing) Collaboration: Work closely with senior leadership to define KPIs and build comprehensive dashboards and reports that track performance across key business areas Market Research: Conduct competitive benchmarking, market research, and trend analysis to identify growth opportunities and areas for innovation Communication: Present insights and recommendations to executive leadership in a clear, strategic, and data-driven manner Required Skills & Experience: Experience: 7+ years in a hybrid Product Manager, Product Owner, or Business Analyst role, ideally within the media, entertainment, or content production/distribution industries Domain Expertise: In-depth knowledge of global Content Rights Management processes and systems; understanding of content licensing, territorial rights, exclusivity, and windows and clearances and releases processes for tracking rights against art/music/sfx/appearances etc. Technical Acumen: Experience with rights management systems and data platforms; comfortable navigating APIs, databases, and workflow automation tools Analytical Thinking: Ability to translate complex legal and business concepts into actionable product requirements Agile and waterfall Product Development: Familiarity with Agile and waterfall methodologies, backlog management, user story creation, and sprint planning Communication: Excellent verbal and written communication skills; able to interface with both technical and non-technical stakeholders Tools: Proficient in tools such as JIRA, Confluence, Tableau/PowerBI, SQL, and Excel; Familiarity with Rightsline or similar platforms Experience integrating global rights management into global "Digital" and social media platforms and endpoints (e.g. Facebook, Insta, Bluesky, X, other social media, etc.) Hands on experience with: AI-driven automation tools (e.g., transcription, localization, smart clip generation, recommendation engines) Rights & catalogue management systems (e.g., Rightsline) Social media publishing platforms with AI scheduling, optimization, and analytics Clipping and promo tools Post-production platforms Previous experience with the process of integrating into specific enterprise systems like financial platforms and products, royalties, and contract systems for reporting and compliance Ensure seamless integration between MAM/DAM systems, scheduling tools, AI models, metadata pipelines, and streaming infrastructure Familiarity with media platforms (YouTube, TikTok, streaming services) and digital advertising metrics Proficiency with Agile tools like JIRA, Confluence, Figma, Airtable, and Lucidchart Understanding of cloud infrastructure, media file formats, and metadata standards is a plus Change management and transformation experience Preferred Qualifications Bachelor's degree in media, Computer Science, Business, or a related field. Advanced degrees or certifications in AI or media product development are a bonus Background in media law, intellectual property, or digital asset management (DAM) is a plus Certification in Product Management, Agile (Scrum/SAFe), or Business Analysis (CBAP, PMI-PBA) is desirable Familiarity with global regulators (OFCOM, FCC, etc) and global M&E legal review processes would be beneficial About base Cloud Native Media Services Reimagining workflows in the cloud base is on a mission to democratize cloud services for all businesses helping them to store, process and manage content at scale with integrated online media solutions. base's one provider model offers affordable cloud storage, media asset management, and media workflow integrations. Each solution includes tailored support strengthened with ISO27001-certified security practices at every layer. We enable our customers to centralize, secure and efficiently index media files in one content hub. base provides award-winning cloud services to a range of clients across multiple industries, including global online video brands like LADbible Group, cutting-edge sports podcasts such as High Performance, and prestigious film and broadcast studios such as Twickenham Film Studios and Narrative Entertainment. The culture at base is a core aspect of the business. The following values underpin the day-to-day working culture at the company: We are bold. We are honest. We are empathetic. We are collaborative. We are curious. Application Process: Please submit your CV detailing your relevant experience to .