Location: London Victoria Hybrid - min 2 days a week in office Our client is a relationship-driven B2B business operating in the fast-growing wealth and legacy sector. They are seeking a strategic yet hands-on Growth Marketing Lead (B2C) to own and scale their digital acquisition and performance marketing engine click apply for full job details
Jan 13, 2026
Full time
Location: London Victoria Hybrid - min 2 days a week in office Our client is a relationship-driven B2B business operating in the fast-growing wealth and legacy sector. They are seeking a strategic yet hands-on Growth Marketing Lead (B2C) to own and scale their digital acquisition and performance marketing engine click apply for full job details
Executive Assistant Recruitment Contracts Consultant London, United Kingdom Posted on 02/11/2025 Salary & Package Market rates + excellent commission + bonus Date Opened 02/11/2025 Job Type Permanent Skills Required EA, Sales, Recruitment, Business, Marketing Education/Qualifications Graduate Degree 2.1+ Category Recruitment Right to Work in Country Unrestricted UK Right to Work City London State/Province City of London Country United Kingdom About Us Advisory, Executive Search, Senior Appointments, Interim Management Consultants Job Description Founded in 2015, BluZinc are looking for a brilliant part Assistant to the CEO and part Recruiter / Researcher / Resourcer / Executive Search / Recruitment Consultant. Attached to London, a remote based job opening for our boutique talent acquisition and selection consultancy, growing based on exceptional performance results over the last 4 years; in response to client and candidate demand. Most our client clients have awesome digital marketing and eCommerce operations and technology teams, remote based, with head offices near Austin, Los Angeles, San Francisco, New York, Miami, Isle of Man, Durban, London and other cities. Client contacts include CEO, COO, CMO, CTO, CFO, VPHR, Senior Managers of small (under $100MM ARR in the USA), rapidly expanding, successful B2C consumer companies in health, wellness, fitness, food supplements, functional beverages, herbs, nutrition, nutraceuticals, organic skincare, fashion, and B2B eLearning (teaching marketing or business growth), Marketing Agencies and a some medium (over $100MM) to large size clients, all with a strong focus on Direct to Consumer business and sales/service models, mostly in the USA with more clients planned in London! Around 70% of this role is supporting recruitment consultancy sales, service, business development, candidate acquisition and selection, to help the CEO scale who will bring on more clients, jobs and then build out the internal BluZinc team of recruiters. This role could become General / Operations Manager or you will in the future help hire that type of person and move into a full time EA / PA. type focus.We have an established outsourced relationship for accounting, payroll, and bookkeeping. To be considered an ideal applicant, we need your experience, abilities, knowledge, goals, interests and aspirations to include most of: Support to the CEO and be a recruiter, esnuring that the clients he manages are being serviced, experienced in customer sales & service, digital marketing, operations, people, process, procedures, digital technology (including Google Workplace) Be point of contact for suppliers, affiliates, partners, reception, meeting management, travel, events, data, analytics, CRM, compliance, training, recruiting, HR, finance, credit, accounts (less than 3 day a month currently due to ousrourced suppliers and excellent digital proceses and efificiencies) A good understanding of Digital Marketing, Media, Communications, Online Shops, eCommerce, Operations and comfortable with modern digital HR / recruitment marketing technology for sourcing and managing business Effective in sales, relationship management, rapport building, listening, questioning, persuasion, influencing, negotiating and always learning or open to coaching (this is important with candidates and for a future management role in this company) If you are an experienced new business Marketing, eCommerce, or Operations recruiter with client contact relationships in funded start-upsor small, medium size growing companies or PSL relationshions in large corpoates, you can manage your own clients and be paid full commission and bonuses as per a Recruitment Consultant with extra financial rewards for bringing on clients Knowledge of winning, developing and delivering with repeat business in recruitment or marketing / advertising / digital agency services or D2C eCommerce consumer brand Headhunting, publishing adverts, emails, calls, interviews, managing the candidate relationships, ATS process, lead generation, marketing etc while being coached over several months on how to develop your own small client portfolio of high quality relationships that are enjoyable and lucrative or you may prefer to stay candidate focused and sales support rather than in a new business client facing role Contingency or retained Search and Selection services for Executive Recruitment, either confidential or client paid dual branded advertised selection, with base salaries are $80K-$400K+ Contractor Placements or Interim Executive Management (only if you have existingclient contact relationships as a 360 degree consultant) Home Based / Remote (USA positions will be self employed / 1099 consultants/ freelance) High levels of emotional intelligence, empathy, rapport building, intelligent, critical thinking, initiative, competitive winner, amazing planning, prioritising and organising skills You are an excellent networker, charismatic, proactive in client and/or candidate development, self confident, self motivated, aware of integrated advertising, sales and marketing, will enjoy providing blog/vlog content for your branding communication andfor all the right reasons,be memorable on calls, in meetings and at industry events Assessment and selection, accurate, objective judgment, to ensure conversion to long term client/candidate culture fit and sustainable teams in profitable companies Our busiest operational times are UK afternoon and some early evenings due to many USA clients conducting Zoom interviews with potential candidates for our clients We rarely work beyond UK 7pm except for an emergency or when great things happen like managing offers and acceptances for new placements and it makes sense to do it today rather than tomorrow At present our mein manageemtn weekly meeting is on a Wednesday and a sales meeting on Thursday 2.1/1st Class University degree or equivenlwent / similar caliber Excellent communication skills in all mediums and formats including Business level English fluency We are a creative team, focused on quality, for constructive, productive and enjoyable experiences with everyone we work with including you! Your career with us can be focused around resourcing candidates for a senior consultant or end to end on your own customer portfolio and/or team management or exec support while always contributing to fee earning with exceptional prospects and rewards. We can informally, confidentially connect with the curious or for those more serious about a career change, lets progress more swiftly to offer and joining over the short or medium term future.For more insight to our brand, values, services, clients, jobs, talent and culture search online for: BluZinc and apply ASAP!
Jan 13, 2026
Full time
Executive Assistant Recruitment Contracts Consultant London, United Kingdom Posted on 02/11/2025 Salary & Package Market rates + excellent commission + bonus Date Opened 02/11/2025 Job Type Permanent Skills Required EA, Sales, Recruitment, Business, Marketing Education/Qualifications Graduate Degree 2.1+ Category Recruitment Right to Work in Country Unrestricted UK Right to Work City London State/Province City of London Country United Kingdom About Us Advisory, Executive Search, Senior Appointments, Interim Management Consultants Job Description Founded in 2015, BluZinc are looking for a brilliant part Assistant to the CEO and part Recruiter / Researcher / Resourcer / Executive Search / Recruitment Consultant. Attached to London, a remote based job opening for our boutique talent acquisition and selection consultancy, growing based on exceptional performance results over the last 4 years; in response to client and candidate demand. Most our client clients have awesome digital marketing and eCommerce operations and technology teams, remote based, with head offices near Austin, Los Angeles, San Francisco, New York, Miami, Isle of Man, Durban, London and other cities. Client contacts include CEO, COO, CMO, CTO, CFO, VPHR, Senior Managers of small (under $100MM ARR in the USA), rapidly expanding, successful B2C consumer companies in health, wellness, fitness, food supplements, functional beverages, herbs, nutrition, nutraceuticals, organic skincare, fashion, and B2B eLearning (teaching marketing or business growth), Marketing Agencies and a some medium (over $100MM) to large size clients, all with a strong focus on Direct to Consumer business and sales/service models, mostly in the USA with more clients planned in London! Around 70% of this role is supporting recruitment consultancy sales, service, business development, candidate acquisition and selection, to help the CEO scale who will bring on more clients, jobs and then build out the internal BluZinc team of recruiters. This role could become General / Operations Manager or you will in the future help hire that type of person and move into a full time EA / PA. type focus.We have an established outsourced relationship for accounting, payroll, and bookkeeping. To be considered an ideal applicant, we need your experience, abilities, knowledge, goals, interests and aspirations to include most of: Support to the CEO and be a recruiter, esnuring that the clients he manages are being serviced, experienced in customer sales & service, digital marketing, operations, people, process, procedures, digital technology (including Google Workplace) Be point of contact for suppliers, affiliates, partners, reception, meeting management, travel, events, data, analytics, CRM, compliance, training, recruiting, HR, finance, credit, accounts (less than 3 day a month currently due to ousrourced suppliers and excellent digital proceses and efificiencies) A good understanding of Digital Marketing, Media, Communications, Online Shops, eCommerce, Operations and comfortable with modern digital HR / recruitment marketing technology for sourcing and managing business Effective in sales, relationship management, rapport building, listening, questioning, persuasion, influencing, negotiating and always learning or open to coaching (this is important with candidates and for a future management role in this company) If you are an experienced new business Marketing, eCommerce, or Operations recruiter with client contact relationships in funded start-upsor small, medium size growing companies or PSL relationshions in large corpoates, you can manage your own clients and be paid full commission and bonuses as per a Recruitment Consultant with extra financial rewards for bringing on clients Knowledge of winning, developing and delivering with repeat business in recruitment or marketing / advertising / digital agency services or D2C eCommerce consumer brand Headhunting, publishing adverts, emails, calls, interviews, managing the candidate relationships, ATS process, lead generation, marketing etc while being coached over several months on how to develop your own small client portfolio of high quality relationships that are enjoyable and lucrative or you may prefer to stay candidate focused and sales support rather than in a new business client facing role Contingency or retained Search and Selection services for Executive Recruitment, either confidential or client paid dual branded advertised selection, with base salaries are $80K-$400K+ Contractor Placements or Interim Executive Management (only if you have existingclient contact relationships as a 360 degree consultant) Home Based / Remote (USA positions will be self employed / 1099 consultants/ freelance) High levels of emotional intelligence, empathy, rapport building, intelligent, critical thinking, initiative, competitive winner, amazing planning, prioritising and organising skills You are an excellent networker, charismatic, proactive in client and/or candidate development, self confident, self motivated, aware of integrated advertising, sales and marketing, will enjoy providing blog/vlog content for your branding communication andfor all the right reasons,be memorable on calls, in meetings and at industry events Assessment and selection, accurate, objective judgment, to ensure conversion to long term client/candidate culture fit and sustainable teams in profitable companies Our busiest operational times are UK afternoon and some early evenings due to many USA clients conducting Zoom interviews with potential candidates for our clients We rarely work beyond UK 7pm except for an emergency or when great things happen like managing offers and acceptances for new placements and it makes sense to do it today rather than tomorrow At present our mein manageemtn weekly meeting is on a Wednesday and a sales meeting on Thursday 2.1/1st Class University degree or equivenlwent / similar caliber Excellent communication skills in all mediums and formats including Business level English fluency We are a creative team, focused on quality, for constructive, productive and enjoyable experiences with everyone we work with including you! Your career with us can be focused around resourcing candidates for a senior consultant or end to end on your own customer portfolio and/or team management or exec support while always contributing to fee earning with exceptional prospects and rewards. We can informally, confidentially connect with the curious or for those more serious about a career change, lets progress more swiftly to offer and joining over the short or medium term future.For more insight to our brand, values, services, clients, jobs, talent and culture search online for: BluZinc and apply ASAP!
We're a national law firm with a local reach. Our legal experts are here for you. Whether it's personal or business, we understand that everyone's situation is different. But we're more than just a law firm - we're a team of people working together to help individuals and businesses navigate life's ups and downs. Working here you'll feel a part of our friendly and inclusive environment. We'll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities. We're always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators. Please speak to a member of our Recruitment and Onboarding team for more information. Your Role and What You'll Be Doing Our Corporate team advises clients across the full spectrum of corporate finance, from mergers and acquisitions to private equity investments. We work with a dynamic mix of substantial private companies, private equity-backed businesses, ambitious entrepreneurs, and fast-growing ventures. As a Company Secretarial Manager, you'll play a key role in managing and expanding our portfolio of company secretarial clients, supported by a Company Secretarial Assistant who you'll supervise and mentor. This diverse client base spans all Irwin Mitchell offices, giving you the opportunity to collaborate across the firm and make a real impact. This is a pivotal role in supporting our growing portfolio of clients and enabling the delivery of company incorporation services across our Corporate and Private Client teams. You'll also play a key part in our international practice, helping overseas clients and intermediaries establish businesses in the UK. With the introduction of the Economic Crime and Corporate Transparency Act (ECCTA), the regulatory landscape has evolved significantly. This has increased the importance of having a dedicated expert to oversee filings and statutory updates, ensuring compliance and reducing risk. Your expertise will be central to helping us maintain the highest standards of service and governance. You will be expected to: Independently manage a portfolio of company secretarial work Delivery of the day-to-day administration of client companies, e.g. maintaining statutory books, including registers of members, directors and secretaries Manage the day-to-day company secretarial requests received from clients and acting as the first point of contact Draft shareholder resolutions, board minutes and other corporate documentation Complete Company House filings Liaise with colleagues in regard to new business opportunities and all necessary company secretarial work Work with our business development team to promote our company secretarial service Manage the company secretarial billing cycle About You Experience of managing and providing company secretarial services in a company secretarial business, a large corporate or a professional firm Familiarly of the Diligent (formerly Blueprint) company secretarial software solution Our Benefits - What We Can Offer You 25 days holidays as standard plus bank holidays - You can 'buy' up to 35hrs of extra holiday too. Generous and flexible pension schemes. Volunteering days - Two days of volunteering every year for a cause of your choice (fully paid) Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services. We also offer a wide range of well being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements. We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024! Our responsible business programmes are fundamental to who we are and our purpose. We're committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim. Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It's made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono. Additional Information As part of the Irwin Mitchell Group's on-boarding process all successful applicants are required to complete the group's employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, colleagues, clients, partners and other stakeholders. We carry out pre employment screening to establish your eligibility to work in the UK, criminal record and financial checks with our trusted 3rd parties. The employment screening process will fully comply with Data Protection and other applicable laws. Irwin Mitchell LLP is an equal opportunity employer. We're proud of our values, and we're looking for people who share them Create an alert subscription based on this vacancy
Jan 13, 2026
Full time
We're a national law firm with a local reach. Our legal experts are here for you. Whether it's personal or business, we understand that everyone's situation is different. But we're more than just a law firm - we're a team of people working together to help individuals and businesses navigate life's ups and downs. Working here you'll feel a part of our friendly and inclusive environment. We'll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities. We're always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators. Please speak to a member of our Recruitment and Onboarding team for more information. Your Role and What You'll Be Doing Our Corporate team advises clients across the full spectrum of corporate finance, from mergers and acquisitions to private equity investments. We work with a dynamic mix of substantial private companies, private equity-backed businesses, ambitious entrepreneurs, and fast-growing ventures. As a Company Secretarial Manager, you'll play a key role in managing and expanding our portfolio of company secretarial clients, supported by a Company Secretarial Assistant who you'll supervise and mentor. This diverse client base spans all Irwin Mitchell offices, giving you the opportunity to collaborate across the firm and make a real impact. This is a pivotal role in supporting our growing portfolio of clients and enabling the delivery of company incorporation services across our Corporate and Private Client teams. You'll also play a key part in our international practice, helping overseas clients and intermediaries establish businesses in the UK. With the introduction of the Economic Crime and Corporate Transparency Act (ECCTA), the regulatory landscape has evolved significantly. This has increased the importance of having a dedicated expert to oversee filings and statutory updates, ensuring compliance and reducing risk. Your expertise will be central to helping us maintain the highest standards of service and governance. You will be expected to: Independently manage a portfolio of company secretarial work Delivery of the day-to-day administration of client companies, e.g. maintaining statutory books, including registers of members, directors and secretaries Manage the day-to-day company secretarial requests received from clients and acting as the first point of contact Draft shareholder resolutions, board minutes and other corporate documentation Complete Company House filings Liaise with colleagues in regard to new business opportunities and all necessary company secretarial work Work with our business development team to promote our company secretarial service Manage the company secretarial billing cycle About You Experience of managing and providing company secretarial services in a company secretarial business, a large corporate or a professional firm Familiarly of the Diligent (formerly Blueprint) company secretarial software solution Our Benefits - What We Can Offer You 25 days holidays as standard plus bank holidays - You can 'buy' up to 35hrs of extra holiday too. Generous and flexible pension schemes. Volunteering days - Two days of volunteering every year for a cause of your choice (fully paid) Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services. We also offer a wide range of well being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements. We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024! Our responsible business programmes are fundamental to who we are and our purpose. We're committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim. Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It's made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono. Additional Information As part of the Irwin Mitchell Group's on-boarding process all successful applicants are required to complete the group's employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, colleagues, clients, partners and other stakeholders. We carry out pre employment screening to establish your eligibility to work in the UK, criminal record and financial checks with our trusted 3rd parties. The employment screening process will fully comply with Data Protection and other applicable laws. Irwin Mitchell LLP is an equal opportunity employer. We're proud of our values, and we're looking for people who share them Create an alert subscription based on this vacancy
Sr. Account Manager (Gaming) ID: 3 Category: Customer Service Position Type: Full Time Location: UK-Hertfordshire-Hemel Hempstead About Blackhawk Network At Blackhawk Network (BHN), we're shaping the future of branded payments - powering reward, incentive, and loyalty solutions across 28 countries and 400,000+ consumer touchpoints. From digital gift cards and eGifts to global employee rewards and customer acquisition tools, our platforms deliver meaningful value to clients and their customers alike. Learn more at Overview Contract Type: Fixed-term contract covering parental leave (18 months) Workplace: Hybrid - 2 days in office per week in Hemel Hempstead Office Hours: 35 Reports to: Business Development Director We're looking for a talented Senior Account Manager to drive the growth of our Gaming Content business across Blackhawk EMEA channels. As part of the Global Gaming Team, which drives business development of Gaming Content-including Sony, Microsoft, Nintendo, Steam, Roblox, Epic, Blizzard, Riot, Candy Crush, EA, and Razer Gold. You will build and manage relationships with Gaming Content Partners to maximise their brands across all physical and digital payment channels. Reporting to the Business Development Director, you will either be solely responsible for, or support, partnerships across a designated set of Gaming Gift Card Partners within the Gaming category across EMEA. This role suits a proactive, commercially minded professional who can manage multiple partner relationships, deliver strategic initiatives, and drive revenue growth. Responsibilities Own Gaming CP Portfolio & P&L: Drive revenue, margin, and profitability across all Blackhawk EMEA Gaming Content Partners while ensuring partner satisfaction and sustainable growth. Develop & Execute Partner Strategy: Identify, acquire, and onboard new Gaming CPs; negotiate contracts and maximize third party distribution opportunities. Continuously review and expand existing partnerships, aligning with the Global Gaming Team to shape the BHN Gaming Strategy across multiple markets. Full Funnel Partner & Product Management: Oversee end to end onboarding, supply chain management (physical and digital gift card stock), and account management. Deliver quarterly reviews, presentations, proposals, and ongoing communication to partners. Marketing & Campaign Leadership: Negotiate and manage marketing investments with Retail Distribution Partners across promotions, placement, awareness, discounts, value add, and loyalty campaigns. Ensure timely delivery, brand alignment, and post campaign evaluation to optimise ROI. Data Driven Optimization & Competitive Insight: Monitor partner performance, profitability, and market trends. Provide actionable recommendations to improve business impact and share best practices across EMEA. Cross Functional Influence: Collaborate with Finance, Legal, Distribution, Operations, Customer Service, and Hawk Incentives to resolve issues, drive process improvements, and align strategy. Industry Engagement & Thought Leadership: Represent BHN at industry bodies (e.g., GCVA), supplier conferences, trade shows, and European Summits. Prepare documentation, assist with setup, and manage Gaming CP participation to strengthen relationships and market presence. Performance Metrics & Growth: Establish, track, and report KPIs for partner revenue, profitability, campaign effectiveness, and satisfaction to drive continuous improvement and sustainable growth. Qualifications Relationship & Stakeholder Management: Ability to develop and maintain effective working relationships with a high degree of professionalism. Flexible, tenacious, and confident in engaging internal and external stakeholders at all levels. Commercial & Analytical Acumen: Strong commercial awareness with experience assessing P&L and sales performance reports. Analytical thinker and problem solver. Negotiation & Account Management: Proven negotiation skills and high calibre account management and organisational capabilities. Communication & Collaboration: Strong written and verbal communication skills; passionate team player, proactive and results driven. Self Motivation & Execution: Self motivated with an ability to set and manage priorities judiciously. Technical Proficiency: Proficient in Microsoft Office - Word, Excel, PowerPoint, Outlook, and Teams. Industry Experience & Interest: Ideally some experience (though not essential) in the payments/stored value card industry, understanding all stored value propositions (Gift Card and Prepaid), B2C versus B2B, and key market players from a service provider and brand (Content Partner) perspective. Ideally interested in the Gaming industry. We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilised AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact - for our employees and the future of work. Benefits Work Life Balance: 25 days annual leave plus additional appreciation days, birthday time off, and volunteering leave. Health & Well Being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests. Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond/one4all cards. Flexibility & Engagement: Hybrid working, office group activities, and support for physical and mental health. Recognition: Participate in Flyers, our leading recognition programme with financial rewards. Candidate Journey at BHN: Stage 1: Shortlisting of suitable candidates Stage 2: Screening Call Stage 3: Interview(s) with Hiring Manager(s) Stage 4: Feedback/Hired Join us and be part of a company that's shaping the future of branded payments. Apply today and take the next step in your career!
Jan 13, 2026
Full time
Sr. Account Manager (Gaming) ID: 3 Category: Customer Service Position Type: Full Time Location: UK-Hertfordshire-Hemel Hempstead About Blackhawk Network At Blackhawk Network (BHN), we're shaping the future of branded payments - powering reward, incentive, and loyalty solutions across 28 countries and 400,000+ consumer touchpoints. From digital gift cards and eGifts to global employee rewards and customer acquisition tools, our platforms deliver meaningful value to clients and their customers alike. Learn more at Overview Contract Type: Fixed-term contract covering parental leave (18 months) Workplace: Hybrid - 2 days in office per week in Hemel Hempstead Office Hours: 35 Reports to: Business Development Director We're looking for a talented Senior Account Manager to drive the growth of our Gaming Content business across Blackhawk EMEA channels. As part of the Global Gaming Team, which drives business development of Gaming Content-including Sony, Microsoft, Nintendo, Steam, Roblox, Epic, Blizzard, Riot, Candy Crush, EA, and Razer Gold. You will build and manage relationships with Gaming Content Partners to maximise their brands across all physical and digital payment channels. Reporting to the Business Development Director, you will either be solely responsible for, or support, partnerships across a designated set of Gaming Gift Card Partners within the Gaming category across EMEA. This role suits a proactive, commercially minded professional who can manage multiple partner relationships, deliver strategic initiatives, and drive revenue growth. Responsibilities Own Gaming CP Portfolio & P&L: Drive revenue, margin, and profitability across all Blackhawk EMEA Gaming Content Partners while ensuring partner satisfaction and sustainable growth. Develop & Execute Partner Strategy: Identify, acquire, and onboard new Gaming CPs; negotiate contracts and maximize third party distribution opportunities. Continuously review and expand existing partnerships, aligning with the Global Gaming Team to shape the BHN Gaming Strategy across multiple markets. Full Funnel Partner & Product Management: Oversee end to end onboarding, supply chain management (physical and digital gift card stock), and account management. Deliver quarterly reviews, presentations, proposals, and ongoing communication to partners. Marketing & Campaign Leadership: Negotiate and manage marketing investments with Retail Distribution Partners across promotions, placement, awareness, discounts, value add, and loyalty campaigns. Ensure timely delivery, brand alignment, and post campaign evaluation to optimise ROI. Data Driven Optimization & Competitive Insight: Monitor partner performance, profitability, and market trends. Provide actionable recommendations to improve business impact and share best practices across EMEA. Cross Functional Influence: Collaborate with Finance, Legal, Distribution, Operations, Customer Service, and Hawk Incentives to resolve issues, drive process improvements, and align strategy. Industry Engagement & Thought Leadership: Represent BHN at industry bodies (e.g., GCVA), supplier conferences, trade shows, and European Summits. Prepare documentation, assist with setup, and manage Gaming CP participation to strengthen relationships and market presence. Performance Metrics & Growth: Establish, track, and report KPIs for partner revenue, profitability, campaign effectiveness, and satisfaction to drive continuous improvement and sustainable growth. Qualifications Relationship & Stakeholder Management: Ability to develop and maintain effective working relationships with a high degree of professionalism. Flexible, tenacious, and confident in engaging internal and external stakeholders at all levels. Commercial & Analytical Acumen: Strong commercial awareness with experience assessing P&L and sales performance reports. Analytical thinker and problem solver. Negotiation & Account Management: Proven negotiation skills and high calibre account management and organisational capabilities. Communication & Collaboration: Strong written and verbal communication skills; passionate team player, proactive and results driven. Self Motivation & Execution: Self motivated with an ability to set and manage priorities judiciously. Technical Proficiency: Proficient in Microsoft Office - Word, Excel, PowerPoint, Outlook, and Teams. Industry Experience & Interest: Ideally some experience (though not essential) in the payments/stored value card industry, understanding all stored value propositions (Gift Card and Prepaid), B2C versus B2B, and key market players from a service provider and brand (Content Partner) perspective. Ideally interested in the Gaming industry. We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilised AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact - for our employees and the future of work. Benefits Work Life Balance: 25 days annual leave plus additional appreciation days, birthday time off, and volunteering leave. Health & Well Being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests. Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond/one4all cards. Flexibility & Engagement: Hybrid working, office group activities, and support for physical and mental health. Recognition: Participate in Flyers, our leading recognition programme with financial rewards. Candidate Journey at BHN: Stage 1: Shortlisting of suitable candidates Stage 2: Screening Call Stage 3: Interview(s) with Hiring Manager(s) Stage 4: Feedback/Hired Join us and be part of a company that's shaping the future of branded payments. Apply today and take the next step in your career!
Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check) TRAVEL REQUIRED: Occasional travel within UK LOCATION: Belfast TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options Work / Life Balance: 36 hour week, flexible working around core hours and Friday afternoons off, flexible working We're looking for a Service Delivery Manager for Network Operations to lead the delivery of end-to-end IT services to our internal customers. You will ensure service quality, drive continuous improvement, and manage service provider contracts. This role is responsible for ensuring that all network operations meet or exceed our internal and external service level agreements. A key part of your role will be leading and managing outsourced teams to maintain and support IT services across all our sites. HOW YOU WILL CONTRIBUTE Ensure network operations meet or exceed strict service level agreements. Lead and manage outsourced teams to deliver, maintain, and support IT services. Guarantee the maturity of new network services before they go live. Act as the key point of contact for network topics for the site, business, and security teams. Be the ambassador for the connectivity PSL on-site. ABOUT YOU Bachelor's degree in Computer Science, Information Technology, or a related field. Previous experience in IT service management, preferably within a large enterprise. In-depth knowledge of ITIL processes and best practices. Knowledge of network, routing, switching, and infrastructure, including VLAN, VRFs, NAC, WIFI, and cabling technologies. Familiarity with IT infrastructure components such as servers, storage systems, and cloud platforms. Not a 100% match? No worries! Airbus supports your personal growth with customised development solution s. We employ people from all sections of the community and are committed to the appointment of the best candidate based upon the merit principle alone. In pursuit of our equal opportunities programme, we would particularly welcome more applications from Catholics and females, as these groups are currently under-represented in our workforce HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition under the Equality Act 2010 and meets the minimum criteria of the role (as set out in the job advert). To 'opt in', just select the option during your application submission and your application will be considered accordingly. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Belfast Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Jan 13, 2026
Full time
Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check) TRAVEL REQUIRED: Occasional travel within UK LOCATION: Belfast TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options Work / Life Balance: 36 hour week, flexible working around core hours and Friday afternoons off, flexible working We're looking for a Service Delivery Manager for Network Operations to lead the delivery of end-to-end IT services to our internal customers. You will ensure service quality, drive continuous improvement, and manage service provider contracts. This role is responsible for ensuring that all network operations meet or exceed our internal and external service level agreements. A key part of your role will be leading and managing outsourced teams to maintain and support IT services across all our sites. HOW YOU WILL CONTRIBUTE Ensure network operations meet or exceed strict service level agreements. Lead and manage outsourced teams to deliver, maintain, and support IT services. Guarantee the maturity of new network services before they go live. Act as the key point of contact for network topics for the site, business, and security teams. Be the ambassador for the connectivity PSL on-site. ABOUT YOU Bachelor's degree in Computer Science, Information Technology, or a related field. Previous experience in IT service management, preferably within a large enterprise. In-depth knowledge of ITIL processes and best practices. Knowledge of network, routing, switching, and infrastructure, including VLAN, VRFs, NAC, WIFI, and cabling technologies. Familiarity with IT infrastructure components such as servers, storage systems, and cloud platforms. Not a 100% match? No worries! Airbus supports your personal growth with customised development solution s. We employ people from all sections of the community and are committed to the appointment of the best candidate based upon the merit principle alone. In pursuit of our equal opportunities programme, we would particularly welcome more applications from Catholics and females, as these groups are currently under-represented in our workforce HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition under the Equality Act 2010 and meets the minimum criteria of the role (as set out in the job advert). To 'opt in', just select the option during your application submission and your application will be considered accordingly. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Belfast Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check) TRAVEL REQUIRED: Occasional travel within UK LOCATION: Belfast TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options Work / Life Balance: 36 hour week, flexible working around core hours and Friday afternoons off, flexible working We're looking for a Service Delivery Manager for Network Operations to lead the delivery of end-to-end IT services to our internal customers. You will ensure service quality, drive continuous improvement, and manage service provider contracts. This role is responsible for ensuring that all network operations meet or exceed our internal and external service level agreements. A key part of your role will be leading and managing outsourced teams to maintain and support IT services across all our sites. HOW YOU WILL CONTRIBUTE Ensure network operations meet or exceed strict service level agreements. Lead and manage outsourced teams to deliver, maintain, and support IT services. Guarantee the maturity of new network services before they go live. Act as the key point of contact for network topics for the site, business, and security teams. Be the ambassador for the connectivity PSL on-site. ABOUT YOU Bachelor's degree in Computer Science, Information Technology, or a related field. Previous experience in IT service management, preferably within a large enterprise. In-depth knowledge of ITIL processes and best practices. Knowledge of network, routing, switching, and infrastructure, including VLAN, VRFs, NAC, WIFI, and cabling technologies. Familiarity with IT infrastructure components such as servers, storage systems, and cloud platforms. Not a 100% match? No worries! Airbus supports your personal growth with customised development solution s. We employ people from all sections of the community and are committed to the appointment of the best candidate based upon the merit principle alone. In pursuit of our equal opportunities programme, we would particularly welcome more applications from Catholics and females, as these groups are currently under-represented in our workforce HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition under the Equality Act 2010 and meets the minimum criteria of the role (as set out in the job advert). To 'opt in', just select the option during your application submission and your application will be considered accordingly. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Belfast Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Jan 13, 2026
Full time
Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check) TRAVEL REQUIRED: Occasional travel within UK LOCATION: Belfast TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options Work / Life Balance: 36 hour week, flexible working around core hours and Friday afternoons off, flexible working We're looking for a Service Delivery Manager for Network Operations to lead the delivery of end-to-end IT services to our internal customers. You will ensure service quality, drive continuous improvement, and manage service provider contracts. This role is responsible for ensuring that all network operations meet or exceed our internal and external service level agreements. A key part of your role will be leading and managing outsourced teams to maintain and support IT services across all our sites. HOW YOU WILL CONTRIBUTE Ensure network operations meet or exceed strict service level agreements. Lead and manage outsourced teams to deliver, maintain, and support IT services. Guarantee the maturity of new network services before they go live. Act as the key point of contact for network topics for the site, business, and security teams. Be the ambassador for the connectivity PSL on-site. ABOUT YOU Bachelor's degree in Computer Science, Information Technology, or a related field. Previous experience in IT service management, preferably within a large enterprise. In-depth knowledge of ITIL processes and best practices. Knowledge of network, routing, switching, and infrastructure, including VLAN, VRFs, NAC, WIFI, and cabling technologies. Familiarity with IT infrastructure components such as servers, storage systems, and cloud platforms. Not a 100% match? No worries! Airbus supports your personal growth with customised development solution s. We employ people from all sections of the community and are committed to the appointment of the best candidate based upon the merit principle alone. In pursuit of our equal opportunities programme, we would particularly welcome more applications from Catholics and females, as these groups are currently under-represented in our workforce HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition under the Equality Act 2010 and meets the minimum criteria of the role (as set out in the job advert). To 'opt in', just select the option during your application submission and your application will be considered accordingly. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Belfast Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check) TRAVEL REQUIRED: Occasional travel within UK LOCATION: Belfast TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options Work / Life Balance: 36 hour week, flexible working around core hours and Friday afternoons off, flexible working We're looking for a Service Delivery Manager for Network Operations to lead the delivery of end-to-end IT services to our internal customers. You will ensure service quality, drive continuous improvement, and manage service provider contracts. This role is responsible for ensuring that all network operations meet or exceed our internal and external service level agreements. A key part of your role will be leading and managing outsourced teams to maintain and support IT services across all our sites. HOW YOU WILL CONTRIBUTE Ensure network operations meet or exceed strict service level agreements. Lead and manage outsourced teams to deliver, maintain, and support IT services. Guarantee the maturity of new network services before they go live. Act as the key point of contact for network topics for the site, business, and security teams. Be the ambassador for the connectivity PSL on-site. ABOUT YOU Bachelor's degree in Computer Science, Information Technology, or a related field. Previous experience in IT service management, preferably within a large enterprise. In-depth knowledge of ITIL processes and best practices. Knowledge of network, routing, switching, and infrastructure, including VLAN, VRFs, NAC, WIFI, and cabling technologies. Familiarity with IT infrastructure components such as servers, storage systems, and cloud platforms. Not a 100% match? No worries! Airbus supports your personal growth with customised development solution s. We employ people from all sections of the community and are committed to the appointment of the best candidate based upon the merit principle alone. In pursuit of our equal opportunities programme, we would particularly welcome more applications from Catholics and females, as these groups are currently under-represented in our workforce HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition under the Equality Act 2010 and meets the minimum criteria of the role (as set out in the job advert). To 'opt in', just select the option during your application submission and your application will be considered accordingly. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Belfast Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Jan 13, 2026
Full time
Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check) TRAVEL REQUIRED: Occasional travel within UK LOCATION: Belfast TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options Work / Life Balance: 36 hour week, flexible working around core hours and Friday afternoons off, flexible working We're looking for a Service Delivery Manager for Network Operations to lead the delivery of end-to-end IT services to our internal customers. You will ensure service quality, drive continuous improvement, and manage service provider contracts. This role is responsible for ensuring that all network operations meet or exceed our internal and external service level agreements. A key part of your role will be leading and managing outsourced teams to maintain and support IT services across all our sites. HOW YOU WILL CONTRIBUTE Ensure network operations meet or exceed strict service level agreements. Lead and manage outsourced teams to deliver, maintain, and support IT services. Guarantee the maturity of new network services before they go live. Act as the key point of contact for network topics for the site, business, and security teams. Be the ambassador for the connectivity PSL on-site. ABOUT YOU Bachelor's degree in Computer Science, Information Technology, or a related field. Previous experience in IT service management, preferably within a large enterprise. In-depth knowledge of ITIL processes and best practices. Knowledge of network, routing, switching, and infrastructure, including VLAN, VRFs, NAC, WIFI, and cabling technologies. Familiarity with IT infrastructure components such as servers, storage systems, and cloud platforms. Not a 100% match? No worries! Airbus supports your personal growth with customised development solution s. We employ people from all sections of the community and are committed to the appointment of the best candidate based upon the merit principle alone. In pursuit of our equal opportunities programme, we would particularly welcome more applications from Catholics and females, as these groups are currently under-represented in our workforce HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition under the Equality Act 2010 and meets the minimum criteria of the role (as set out in the job advert). To 'opt in', just select the option during your application submission and your application will be considered accordingly. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Belfast Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check) TRAVEL REQUIRED: Occasional travel within UK LOCATION: Belfast TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options Work / Life Balance: 36 hour week, flexible working around core hours and Friday afternoons off, flexible working We're looking for a Service Delivery Manager for Network Operations to lead the delivery of end-to-end IT services to our internal customers. You will ensure service quality, drive continuous improvement, and manage service provider contracts. This role is responsible for ensuring that all network operations meet or exceed our internal and external service level agreements. A key part of your role will be leading and managing outsourced teams to maintain and support IT services across all our sites. HOW YOU WILL CONTRIBUTE Ensure network operations meet or exceed strict service level agreements. Lead and manage outsourced teams to deliver, maintain, and support IT services. Guarantee the maturity of new network services before they go live. Act as the key point of contact for network topics for the site, business, and security teams. Be the ambassador for the connectivity PSL on-site. ABOUT YOU Bachelor's degree in Computer Science, Information Technology, or a related field. Previous experience in IT service management, preferably within a large enterprise. In-depth knowledge of ITIL processes and best practices. Knowledge of network, routing, switching, and infrastructure, including VLAN, VRFs, NAC, WIFI, and cabling technologies. Familiarity with IT infrastructure components such as servers, storage systems, and cloud platforms. Not a 100% match? No worries! Airbus supports your personal growth with customised development solution s. We employ people from all sections of the community and are committed to the appointment of the best candidate based upon the merit principle alone. In pursuit of our equal opportunities programme, we would particularly welcome more applications from Catholics and females, as these groups are currently under-represented in our workforce HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition under the Equality Act 2010 and meets the minimum criteria of the role (as set out in the job advert). To 'opt in', just select the option during your application submission and your application will be considered accordingly. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Belfast Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Jan 13, 2026
Full time
Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check) TRAVEL REQUIRED: Occasional travel within UK LOCATION: Belfast TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options Work / Life Balance: 36 hour week, flexible working around core hours and Friday afternoons off, flexible working We're looking for a Service Delivery Manager for Network Operations to lead the delivery of end-to-end IT services to our internal customers. You will ensure service quality, drive continuous improvement, and manage service provider contracts. This role is responsible for ensuring that all network operations meet or exceed our internal and external service level agreements. A key part of your role will be leading and managing outsourced teams to maintain and support IT services across all our sites. HOW YOU WILL CONTRIBUTE Ensure network operations meet or exceed strict service level agreements. Lead and manage outsourced teams to deliver, maintain, and support IT services. Guarantee the maturity of new network services before they go live. Act as the key point of contact for network topics for the site, business, and security teams. Be the ambassador for the connectivity PSL on-site. ABOUT YOU Bachelor's degree in Computer Science, Information Technology, or a related field. Previous experience in IT service management, preferably within a large enterprise. In-depth knowledge of ITIL processes and best practices. Knowledge of network, routing, switching, and infrastructure, including VLAN, VRFs, NAC, WIFI, and cabling technologies. Familiarity with IT infrastructure components such as servers, storage systems, and cloud platforms. Not a 100% match? No worries! Airbus supports your personal growth with customised development solution s. We employ people from all sections of the community and are committed to the appointment of the best candidate based upon the merit principle alone. In pursuit of our equal opportunities programme, we would particularly welcome more applications from Catholics and females, as these groups are currently under-represented in our workforce HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition under the Equality Act 2010 and meets the minimum criteria of the role (as set out in the job advert). To 'opt in', just select the option during your application submission and your application will be considered accordingly. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Belfast Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Marcus by Goldman Sachs, Product Manager, Vice President, London location_on London, Greater London, England, United Kingdom OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design. Marcus by Goldman Sachs The firm's direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. Our division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management. YOUR IMPACT Marcus by Goldman Sachs is looking for a commercial and customer focussed Product Manager to join our growing team. The ideal candidate has deep knowledge of retail deposits markets, is extremely resourceful & knowledgeable with prior experience of launching / managing successful products, partnering and collaborating with various teams, and driving decision-making across cross functional groups. As a senior member of the team, you will be working closely with leadership, and your influence will be felt across the organisation through strategic leadership, operational excellence, and effective stakeholder management. You will play a crucial role in driving business performance by providing insightful analysis and recommendations that shape decision making at the highest levels. Your ability to manage complex projects, streamline processes, and anticipate business challenges will ensure the seamless delivery of key initiatives and contribute to the organisation's continued growth and success. In this role you will be responsible for partnering with key teams across the business including Operations, Engineering, Product Owners, Marketing and Legal & Compliance to lead recommendations and drive decision making. Your expertise in fostering cross functional collaboration will enable you to bridge gaps between teams, ensuring alignment with organisational objectives and regulatory requirements. RESPONSIBILITIES Lead the design and management of savings products through their full lifecycle to meet customers' needs and deliver a best in class experience, leveraging digital channels Lead & deliver commercial objectives including growth and financial targets Drive product initiatives and make recommendations to enhance customer and product propositions Own delivery of agreed product changes, including pricing, to manage commercial performance and to ensure good customer outcomes Maintain a full understanding of relevant compliance and local market regulatory issues Monitor product performance and analyse existing customer behaviour to recommend changes Maintain and manage forward looking view to develop and refine the product range including developing detailed business cases to support recommendations Maintain and refine roadmap/backlog of change items Develop and monitor risk metrics, identifying issues and making recommendations to ensure fair treatment of customers Recommend, lead and support the delivery of operational and technology changes acting as a subject matter expert Support execution of marketing campaign activity to engage, retain & increase balances across the customer base Partner with marketing teams to deliver agreed tasks to support the marketing acquisition plan Partner with Customer Care and Operations teams to deliver agreed tasks to ensure that products are implemented and supported seamlessly and consistently across channels Regularly assess and review products against customer needs and macro or market factors making sure products, services and proposition remain fit for purpose and provide good customer outcomes REQUIREMENTS At least 7 years in a senior commercially focussed savings or similar product roles in retail banking either within a large incumbent/direct bank/fintech Subject matter expert in savings products and segments including interest rate / pricing dynamics Comprehensive knowledge of banking, trends, consumer behaviour and relevant local regulations such as BCOBS, AML/KYC, TCF, Conduct risk & Consumer duty Good understanding of the relative liquidity value of different types of deposits Experience of working in a product team on both technical and commercial aspects of the product Experience of working and delivering in an agile environment Experience managing material outsourcing relationships Experience in managing collaborative & functioning vendor / outsourcing relationships in line with contractual commitments Bachelor's degree ideally in a relevant field BEHAVIOURS Self directed team player, with a proven ability to drive high performance and work independently or in a team oriented and fast paced environment Proven ability to lead by example, with a positive attitude Excellent communication, presentation and interpersonal skills Good analytical, problem solving, project management and program management skills Ability to balance strategic focus with tactical implementation/execution Ability to collaborate with various business partners and ensuring strong stakeholder management with senior leadership and 2nd line partners Ability to interact and influence at all levels and across functions Ability to effectively manage multiple projects at the same time Strong sense of detail and urgency, with the ability to motivate others to deliver ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Jan 13, 2026
Full time
Marcus by Goldman Sachs, Product Manager, Vice President, London location_on London, Greater London, England, United Kingdom OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design. Marcus by Goldman Sachs The firm's direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. Our division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management. YOUR IMPACT Marcus by Goldman Sachs is looking for a commercial and customer focussed Product Manager to join our growing team. The ideal candidate has deep knowledge of retail deposits markets, is extremely resourceful & knowledgeable with prior experience of launching / managing successful products, partnering and collaborating with various teams, and driving decision-making across cross functional groups. As a senior member of the team, you will be working closely with leadership, and your influence will be felt across the organisation through strategic leadership, operational excellence, and effective stakeholder management. You will play a crucial role in driving business performance by providing insightful analysis and recommendations that shape decision making at the highest levels. Your ability to manage complex projects, streamline processes, and anticipate business challenges will ensure the seamless delivery of key initiatives and contribute to the organisation's continued growth and success. In this role you will be responsible for partnering with key teams across the business including Operations, Engineering, Product Owners, Marketing and Legal & Compliance to lead recommendations and drive decision making. Your expertise in fostering cross functional collaboration will enable you to bridge gaps between teams, ensuring alignment with organisational objectives and regulatory requirements. RESPONSIBILITIES Lead the design and management of savings products through their full lifecycle to meet customers' needs and deliver a best in class experience, leveraging digital channels Lead & deliver commercial objectives including growth and financial targets Drive product initiatives and make recommendations to enhance customer and product propositions Own delivery of agreed product changes, including pricing, to manage commercial performance and to ensure good customer outcomes Maintain a full understanding of relevant compliance and local market regulatory issues Monitor product performance and analyse existing customer behaviour to recommend changes Maintain and manage forward looking view to develop and refine the product range including developing detailed business cases to support recommendations Maintain and refine roadmap/backlog of change items Develop and monitor risk metrics, identifying issues and making recommendations to ensure fair treatment of customers Recommend, lead and support the delivery of operational and technology changes acting as a subject matter expert Support execution of marketing campaign activity to engage, retain & increase balances across the customer base Partner with marketing teams to deliver agreed tasks to support the marketing acquisition plan Partner with Customer Care and Operations teams to deliver agreed tasks to ensure that products are implemented and supported seamlessly and consistently across channels Regularly assess and review products against customer needs and macro or market factors making sure products, services and proposition remain fit for purpose and provide good customer outcomes REQUIREMENTS At least 7 years in a senior commercially focussed savings or similar product roles in retail banking either within a large incumbent/direct bank/fintech Subject matter expert in savings products and segments including interest rate / pricing dynamics Comprehensive knowledge of banking, trends, consumer behaviour and relevant local regulations such as BCOBS, AML/KYC, TCF, Conduct risk & Consumer duty Good understanding of the relative liquidity value of different types of deposits Experience of working in a product team on both technical and commercial aspects of the product Experience of working and delivering in an agile environment Experience managing material outsourcing relationships Experience in managing collaborative & functioning vendor / outsourcing relationships in line with contractual commitments Bachelor's degree ideally in a relevant field BEHAVIOURS Self directed team player, with a proven ability to drive high performance and work independently or in a team oriented and fast paced environment Proven ability to lead by example, with a positive attitude Excellent communication, presentation and interpersonal skills Good analytical, problem solving, project management and program management skills Ability to balance strategic focus with tactical implementation/execution Ability to collaborate with various business partners and ensuring strong stakeholder management with senior leadership and 2nd line partners Ability to interact and influence at all levels and across functions Ability to effectively manage multiple projects at the same time Strong sense of detail and urgency, with the ability to motivate others to deliver ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
About the Voith Group The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 22,000 employees, sales of € 5,2 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe. Your task You will review project documentation such as HSE Plans, Risk Assessments, and COSHH assessments to ensure compliance with UK regulations and best practices. You will assist in developing and integrating "Safety-in-Design" principles into company processes, embedding safety from concept to implementation. You will collaborate with clients and internal teams, ensuring effective communication on HSE-related matters. You will support site visits across the UK to conduct HSE inspections and audits, gaining hands-on experience in compliance management. You will participate in risk assessments to identify potential hazards and help implement effective control measures. You will assist in investigating safety incidents, contributing to root cause analysis and corrective actions. You will provide training and support to site teams on HSE procedures, helping them understand and comply with safety standards. Your Profile You have recently graduated with a Bachelor's degree in Engineering (Mechanical, Civil, or related field) or a similar technical discipline. You are passionate about Health, Safety & Environment and eager to learn about regulations, risk management, and compliance. Previous experience through internships, student projects, or 1-2 years in HSE or engineering is an advantage but not required. You have strong communication skills and enjoy working in a collaborative, international environment. You are willing to travel within the UK for site visits and audits. You are organized, detail-oriented, and ready to take initiative in a supportive team setting. Apply now via our web portal. Find more details about the application process . The Voith Hydro GmbH & Co. KG is looking forward to your application! Your personal contact J.M. Voith SE & Co. KG VZS Global Business Services HR EMEA Talent Acquisition Team • Yunus Topal • Tel. Job ID 75467
Jan 13, 2026
Full time
About the Voith Group The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 22,000 employees, sales of € 5,2 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe. Your task You will review project documentation such as HSE Plans, Risk Assessments, and COSHH assessments to ensure compliance with UK regulations and best practices. You will assist in developing and integrating "Safety-in-Design" principles into company processes, embedding safety from concept to implementation. You will collaborate with clients and internal teams, ensuring effective communication on HSE-related matters. You will support site visits across the UK to conduct HSE inspections and audits, gaining hands-on experience in compliance management. You will participate in risk assessments to identify potential hazards and help implement effective control measures. You will assist in investigating safety incidents, contributing to root cause analysis and corrective actions. You will provide training and support to site teams on HSE procedures, helping them understand and comply with safety standards. Your Profile You have recently graduated with a Bachelor's degree in Engineering (Mechanical, Civil, or related field) or a similar technical discipline. You are passionate about Health, Safety & Environment and eager to learn about regulations, risk management, and compliance. Previous experience through internships, student projects, or 1-2 years in HSE or engineering is an advantage but not required. You have strong communication skills and enjoy working in a collaborative, international environment. You are willing to travel within the UK for site visits and audits. You are organized, detail-oriented, and ready to take initiative in a supportive team setting. Apply now via our web portal. Find more details about the application process . The Voith Hydro GmbH & Co. KG is looking forward to your application! Your personal contact J.M. Voith SE & Co. KG VZS Global Business Services HR EMEA Talent Acquisition Team • Yunus Topal • Tel. Job ID 75467
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management; the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success team is responsible for efficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realisation across their organisations. We're looking for a Senior Customer Success Manager to join our thriving Customer Success team at Board Intelligence. You'll be responsible for a portfolio of some of our biggest and most exciting Enterprise clients, managing the full customer renewal life cycle. This role is perfect for someone who thrives on building deep client relationships, driving product adoption, and ensuring customers achieve measurable value from our platform. You'll be the trusted advisor to senior executives and board level contacts, acting as the voice of the customer internally while championing our solutions externally, while embedding surprise and delight throughout the customer journey. As we continue to scale our SaaS business, this role will be instrumental in maintaining our exceptional retention rates and positioning Customer Success as a revenue driving engine that delivers measurable business outcomes for our Enterprise customers. Main Responsibilities Own and manage a portfolio of Enterprise accounts, serving as the key contact for the client, and acting as a trusted advisor to c suite executives and board level contacts Own the renewal process and take responsibility for GRR (Gross Revenue Retention) targets, proactively managing renewals and mitigating churn risks through health score monitoring and timely interventions Drive strong product adoption and engagement across all customer touchpoints, maintaining healthy customers through proactive relationship management, strategic check ins, and delivering a consistently high quality customer experience while embedding surprise and delight throughout the customer journey Act as a growth partner by uncovering expansion opportunities through deep account knowledge and usage insights, generating high quality CSQLs and working closely with Sales to position additional solutions that align with customer strategic objectives Conduct strategic account mapping and portfolio prioritisation to identify expansion pathways and relationship gaps, working in lockstep with Sales and Growth teams to develop coordinated account strategies that maximise customer lifetime value Maintain deep client knowledge and strategic alignment through regular touchpoints including business reviews, strategic calls, and proactive engagement, leveraging customer success tools and data insights to stay connected to evolving client needs and priorities Act as the voice of the customer internally, sharing insights with Product and Go To Market teams to influence roadmap priorities, while collaborating with Marketing to develop customer success stories and knowledge centre content Required Skills and Experience Customer Success Experience Demonstrable experience in Customer Success or Account Management in a B2B SaaS environment, with proven track record managing Enterprise accounts (£70K+ ARR) and achieving high retention rates (90%+ GRR) Proven Renewal Experience Proven experience owning the renewal process and successfully negotiating contract renewals with senior leaders SaaS and Technical Understanding Strong understanding of SaaS business models and customer success metrics including GRR, P Incs, CSQLs and customer health scoring Experience with maximising customer success platforms (such as Planhat) and digital engagement tools (Pendo or similar), with ability to quickly become a product expert Strategic and Analytical Thinking Strong analytical skills with ability to interpret usage data, engagement metrics, and business outcomes to proactively identify risks and opportunities Data driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship building and communication skills, with ability to influence and build trust with senior executives Proactive and self motivated with excellent time management to manage multiple accounts simultaneously Customer centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross functionally with Sales, Product, Support, and Marketing team Nice to Have Experience in the governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high growth SaaS company that has scaled rapidly or been through acquisition Benefits Private Pension Scheme BUPA Health and Dental insurance (including access to the My BUPA app) Group life assurance: 4x annual salary 26 holiday days per calendar year in addition to Bank Holidays Cycle to work scheme Employee Assistance Program Eyecare and Flu Jab vouchers
Jan 13, 2026
Full time
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management; the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success team is responsible for efficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realisation across their organisations. We're looking for a Senior Customer Success Manager to join our thriving Customer Success team at Board Intelligence. You'll be responsible for a portfolio of some of our biggest and most exciting Enterprise clients, managing the full customer renewal life cycle. This role is perfect for someone who thrives on building deep client relationships, driving product adoption, and ensuring customers achieve measurable value from our platform. You'll be the trusted advisor to senior executives and board level contacts, acting as the voice of the customer internally while championing our solutions externally, while embedding surprise and delight throughout the customer journey. As we continue to scale our SaaS business, this role will be instrumental in maintaining our exceptional retention rates and positioning Customer Success as a revenue driving engine that delivers measurable business outcomes for our Enterprise customers. Main Responsibilities Own and manage a portfolio of Enterprise accounts, serving as the key contact for the client, and acting as a trusted advisor to c suite executives and board level contacts Own the renewal process and take responsibility for GRR (Gross Revenue Retention) targets, proactively managing renewals and mitigating churn risks through health score monitoring and timely interventions Drive strong product adoption and engagement across all customer touchpoints, maintaining healthy customers through proactive relationship management, strategic check ins, and delivering a consistently high quality customer experience while embedding surprise and delight throughout the customer journey Act as a growth partner by uncovering expansion opportunities through deep account knowledge and usage insights, generating high quality CSQLs and working closely with Sales to position additional solutions that align with customer strategic objectives Conduct strategic account mapping and portfolio prioritisation to identify expansion pathways and relationship gaps, working in lockstep with Sales and Growth teams to develop coordinated account strategies that maximise customer lifetime value Maintain deep client knowledge and strategic alignment through regular touchpoints including business reviews, strategic calls, and proactive engagement, leveraging customer success tools and data insights to stay connected to evolving client needs and priorities Act as the voice of the customer internally, sharing insights with Product and Go To Market teams to influence roadmap priorities, while collaborating with Marketing to develop customer success stories and knowledge centre content Required Skills and Experience Customer Success Experience Demonstrable experience in Customer Success or Account Management in a B2B SaaS environment, with proven track record managing Enterprise accounts (£70K+ ARR) and achieving high retention rates (90%+ GRR) Proven Renewal Experience Proven experience owning the renewal process and successfully negotiating contract renewals with senior leaders SaaS and Technical Understanding Strong understanding of SaaS business models and customer success metrics including GRR, P Incs, CSQLs and customer health scoring Experience with maximising customer success platforms (such as Planhat) and digital engagement tools (Pendo or similar), with ability to quickly become a product expert Strategic and Analytical Thinking Strong analytical skills with ability to interpret usage data, engagement metrics, and business outcomes to proactively identify risks and opportunities Data driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship building and communication skills, with ability to influence and build trust with senior executives Proactive and self motivated with excellent time management to manage multiple accounts simultaneously Customer centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross functionally with Sales, Product, Support, and Marketing team Nice to Have Experience in the governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high growth SaaS company that has scaled rapidly or been through acquisition Benefits Private Pension Scheme BUPA Health and Dental insurance (including access to the My BUPA app) Group life assurance: 4x annual salary 26 holiday days per calendar year in addition to Bank Holidays Cycle to work scheme Employee Assistance Program Eyecare and Flu Jab vouchers
Test Architect 6 month contract Based in Stevenage Offering 60ph Inside IR35 Are you an experienced Test Architect/Engineer? Do you have experience with test Equipment Design? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! You will be a Test Architect working with a leading Defence and Aerospace company where you will get the chance to use your knowledge in a system/sub system management role. In this role you will be determining the project test equipment needs, managing the requirements for test equipment and managing the development through delivery and into service. Additionally, you will be responsible for the projects test equipment and reporting into the Chief Design Engineer. The company your will be working with is a well respected company that operate internationally and aim to support you as best they possibly can. Due to the nature of the role UK SC clearance is required. What you will be involved in: Responsible for defining and implementing the project test strategy Responsible for defining and implementing the project BIT architecture including coverage requirements, BIT timings and system level BIT routines. Responsible for specifying the missile factory pass out testing used to ensure correct build of our product, supporting the manufacturing team with identifying the optimal test stages during production. Responsible for specifying the in service test routines on our missiles. Responsible for generating and managing compliance to the lower level test requirements placed upon design teams including test access needs, BIT coverage/timings and factory test functionality. Responsible for analysing and modelling our system to understand the test coverage and generate diagnostic instructions. Responsible for proposing and recommending, with the Chief Design Engineer, the cost vs test coverage trade-offs. Responsible for producing and maintaining plans for activities within their sphere of responsibility. Skillset/experience required: Digital electronics and microprocessor systems. Analogue electronics. Electronics testing. Test equipment design. Experience in requirements capture. Project management and planning. Stakeholder management. Ability to influence stakeholders across the company. Determination and desire to succeed. Strong interpersonal and well developed communication skills (written & verbal). Willingness to travel when required. If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Test Architect 6 month contract B ased in Stevenage Offering 60ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jan 12, 2026
Contractor
Test Architect 6 month contract Based in Stevenage Offering 60ph Inside IR35 Are you an experienced Test Architect/Engineer? Do you have experience with test Equipment Design? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! You will be a Test Architect working with a leading Defence and Aerospace company where you will get the chance to use your knowledge in a system/sub system management role. In this role you will be determining the project test equipment needs, managing the requirements for test equipment and managing the development through delivery and into service. Additionally, you will be responsible for the projects test equipment and reporting into the Chief Design Engineer. The company your will be working with is a well respected company that operate internationally and aim to support you as best they possibly can. Due to the nature of the role UK SC clearance is required. What you will be involved in: Responsible for defining and implementing the project test strategy Responsible for defining and implementing the project BIT architecture including coverage requirements, BIT timings and system level BIT routines. Responsible for specifying the missile factory pass out testing used to ensure correct build of our product, supporting the manufacturing team with identifying the optimal test stages during production. Responsible for specifying the in service test routines on our missiles. Responsible for generating and managing compliance to the lower level test requirements placed upon design teams including test access needs, BIT coverage/timings and factory test functionality. Responsible for analysing and modelling our system to understand the test coverage and generate diagnostic instructions. Responsible for proposing and recommending, with the Chief Design Engineer, the cost vs test coverage trade-offs. Responsible for producing and maintaining plans for activities within their sphere of responsibility. Skillset/experience required: Digital electronics and microprocessor systems. Analogue electronics. Electronics testing. Test equipment design. Experience in requirements capture. Project management and planning. Stakeholder management. Ability to influence stakeholders across the company. Determination and desire to succeed. Strong interpersonal and well developed communication skills (written & verbal). Willingness to travel when required. If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Test Architect 6 month contract B ased in Stevenage Offering 60ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Please note; this is a fixed term vacancy for approximately 12 months. Parkinson s is the fastest growing neurological condition in the world. It affects 166,000 people in the UK and currently there is no cure. We re recruiting for a Senior Individual Giving Officer to join our team. We proudly raise money to help improve life for people with Parkinson s and the people in their lives. Our work helps to fund everything from promising research, to providing personalised support for everyone with Parkinson s, to campaigns fighting for better support for people with Parkinson s and their loved ones. About the role You ll be working on IG digital fundraising campaigns and improvement projects, leading this strategic area of fundraising, to engage and inspire people to donate. And you ll make it as easy as possible for supporters to choose the way they want to give. You ll be part of a team that champions and supports each other, and is innovative in a changing fundraising and external environment to achieve our annual income target of over £5 million. As a team, we use analysis and insight to deliver a variety of direct marketing activities that recruit new donors and ensure everyone can see the impact of their kind contribution. In this role, you will manage digital fundraising operations projects to optimise and improve digital fundraising content and journeys. When opportunities arise, you will lead on digital fundraising campaigns to acquire and retain new supporters and provide the best possible online experience. What you ll do: Support the Individual Giving Manager (IGM) to help set strategic objectives, monitor income and expenditure using data analysis to inform and improve the individual giving programme Plan, create and manage digital IG fundraising campaigns and lead the digital fundraising strategic area within IG to maximise income Work with the Individual Giving Officers (IGO), delegating work as appropriate and championing their personal development. There may be an opportunity to line manage an Individual Giving Officer in the future Use digital tools such as email marketing platforms, digital acquisition platforms, website analytic tools and google sheets to manage insight-led journeys, communications, and to analyse basic performance data to inform and improve decisions from acquisition to conversion Integrate the IG digital fundraising programme into Fundraising & Experience Directorate activities and support the overall Parkinson s UK strategic plan What you ll bring: Strong experience of managing IG digital fundraising activity with substantial income and expenditure budgets Proven success in donor or customer acquisition and retention through digital marketing Substantial experience of creating engaging and inspiring online materials in support of direct marketing campaigns Strong experience of using CMS and email platforms, ideally Marketing Cloud Experience working with PPC, digital ads and social media to acquire donors This is an exciting time for Parkinson s UK and we would love you to join us! Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description. Interviews for this role will be held on Thursday 5 February 2026, in person at our London office Anyone can get Parkinson s. It s vital that the people who work for Parkinson s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Jan 12, 2026
Full time
Please note; this is a fixed term vacancy for approximately 12 months. Parkinson s is the fastest growing neurological condition in the world. It affects 166,000 people in the UK and currently there is no cure. We re recruiting for a Senior Individual Giving Officer to join our team. We proudly raise money to help improve life for people with Parkinson s and the people in their lives. Our work helps to fund everything from promising research, to providing personalised support for everyone with Parkinson s, to campaigns fighting for better support for people with Parkinson s and their loved ones. About the role You ll be working on IG digital fundraising campaigns and improvement projects, leading this strategic area of fundraising, to engage and inspire people to donate. And you ll make it as easy as possible for supporters to choose the way they want to give. You ll be part of a team that champions and supports each other, and is innovative in a changing fundraising and external environment to achieve our annual income target of over £5 million. As a team, we use analysis and insight to deliver a variety of direct marketing activities that recruit new donors and ensure everyone can see the impact of their kind contribution. In this role, you will manage digital fundraising operations projects to optimise and improve digital fundraising content and journeys. When opportunities arise, you will lead on digital fundraising campaigns to acquire and retain new supporters and provide the best possible online experience. What you ll do: Support the Individual Giving Manager (IGM) to help set strategic objectives, monitor income and expenditure using data analysis to inform and improve the individual giving programme Plan, create and manage digital IG fundraising campaigns and lead the digital fundraising strategic area within IG to maximise income Work with the Individual Giving Officers (IGO), delegating work as appropriate and championing their personal development. There may be an opportunity to line manage an Individual Giving Officer in the future Use digital tools such as email marketing platforms, digital acquisition platforms, website analytic tools and google sheets to manage insight-led journeys, communications, and to analyse basic performance data to inform and improve decisions from acquisition to conversion Integrate the IG digital fundraising programme into Fundraising & Experience Directorate activities and support the overall Parkinson s UK strategic plan What you ll bring: Strong experience of managing IG digital fundraising activity with substantial income and expenditure budgets Proven success in donor or customer acquisition and retention through digital marketing Substantial experience of creating engaging and inspiring online materials in support of direct marketing campaigns Strong experience of using CMS and email platforms, ideally Marketing Cloud Experience working with PPC, digital ads and social media to acquire donors This is an exciting time for Parkinson s UK and we would love you to join us! Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description. Interviews for this role will be held on Thursday 5 February 2026, in person at our London office Anyone can get Parkinson s. It s vital that the people who work for Parkinson s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Test Architect 6 month contract Based in Bolton Offering 60ph Inside IR35 Are you an experienced Test Architect/Engineer? Do you have experience with test Equipment Design? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! You will be a Test Architect working with a leading Defence and Aerospace company where you will get the chance to use your knowledge in a system/sub system management role. In this role you will be determining the project test equipment needs, managing the requirements for test equipment and managing the development through delivery and into service. Additionally, you will be responsible for the projects test equipment and reporting into the Chief Design Engineer. The company your will be working with is a well respected company that operate internationally and aim to support you as best they possibly can. Due to the nature of the role UK SC clearance is required. What you will be involved in: Responsible for defining and implementing the project test strategy Responsible for defining and implementing the project BIT architecture including coverage requirements, BIT timings and system level BIT routines. Responsible for specifying the missile factory pass out testing used to ensure correct build of our product, supporting the manufacturing team with identifying the optimal test stages during production. Responsible for specifying the in service test routines on our missiles. Responsible for generating and managing compliance to the lower level test requirements placed upon design teams including test access needs, BIT coverage/timings and factory test functionality. Responsible for analysing and modelling our system to understand the test coverage and generate diagnostic instructions. Responsible for proposing and recommending, with the Chief Design Engineer, the cost vs test coverage trade-offs. Responsible for producing and maintaining plans for activities within their sphere of responsibility. Skillset/experience required: Digital electronics and microprocessor systems. Analogue electronics. Electronics testing. Test equipment design. Experience in requirements capture. Project management and planning. Stakeholder management. Ability to influence stakeholders across the company. Determination and desire to succeed. Strong interpersonal and well developed communication skills (written & verbal). Willingness to travel when required. If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Test Architect 6 month contract Based in Bolton Offering 60ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jan 12, 2026
Contractor
Test Architect 6 month contract Based in Bolton Offering 60ph Inside IR35 Are you an experienced Test Architect/Engineer? Do you have experience with test Equipment Design? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! You will be a Test Architect working with a leading Defence and Aerospace company where you will get the chance to use your knowledge in a system/sub system management role. In this role you will be determining the project test equipment needs, managing the requirements for test equipment and managing the development through delivery and into service. Additionally, you will be responsible for the projects test equipment and reporting into the Chief Design Engineer. The company your will be working with is a well respected company that operate internationally and aim to support you as best they possibly can. Due to the nature of the role UK SC clearance is required. What you will be involved in: Responsible for defining and implementing the project test strategy Responsible for defining and implementing the project BIT architecture including coverage requirements, BIT timings and system level BIT routines. Responsible for specifying the missile factory pass out testing used to ensure correct build of our product, supporting the manufacturing team with identifying the optimal test stages during production. Responsible for specifying the in service test routines on our missiles. Responsible for generating and managing compliance to the lower level test requirements placed upon design teams including test access needs, BIT coverage/timings and factory test functionality. Responsible for analysing and modelling our system to understand the test coverage and generate diagnostic instructions. Responsible for proposing and recommending, with the Chief Design Engineer, the cost vs test coverage trade-offs. Responsible for producing and maintaining plans for activities within their sphere of responsibility. Skillset/experience required: Digital electronics and microprocessor systems. Analogue electronics. Electronics testing. Test equipment design. Experience in requirements capture. Project management and planning. Stakeholder management. Ability to influence stakeholders across the company. Determination and desire to succeed. Strong interpersonal and well developed communication skills (written & verbal). Willingness to travel when required. If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Test Architect 6 month contract Based in Bolton Offering 60ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement. Strong communication skills over email, the phone, or video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with, and passion for, helping people or businesses use software to be more productive and efficient. You're passionate about discovering what a team needs in their workplace, and you ask strong open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and Account management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. Hands off cross sell/upsell opportunities to Account Executives and engages enthusiastic customers in advocacy initiatives such as customer panels, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). Previous experience with a CRM like Gainsight is a plus! Optional: You have personal experience with 1Password or cybersecurity. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. Month 3 Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers. Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA . click apply for full job details
Jan 12, 2026
Full time
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement. Strong communication skills over email, the phone, or video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with, and passion for, helping people or businesses use software to be more productive and efficient. You're passionate about discovering what a team needs in their workplace, and you ask strong open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and Account management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. Hands off cross sell/upsell opportunities to Account Executives and engages enthusiastic customers in advocacy initiatives such as customer panels, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). Previous experience with a CRM like Gainsight is a plus! Optional: You have personal experience with 1Password or cybersecurity. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. Month 3 Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers. Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA . click apply for full job details
Direct Marketing Manager, European New Donors Location: London Hiring Range: 46,000-55,000 GBP per year Reporting to the Director of New Donor Engagement, the Direct Marketing Manager leads IFAW s international new donor acquisition and global reactivation efforts. This role oversees the strategy and execution of IFAW s direct mail and face-to-face fundraising for four European markets: Germany, France, UK and The Netherlands. This role also designs and executes strategies to re-engage long lapsed supporters in all markets. Collaborate with the digital acquisition team to amplify results and leverage the strategies to attract new donors and reactivate lapsed donors. The manager collaborates with internal teams and external vendors to ensure campaigns are delivered effectively and in alignment with organizational goals. Role and Responsibilities Lead all facets of direct mail new donor acquisition and reactivation programs, including strategic planning, budget oversight, creative strategy, vendor management, and process optimization. Support and participate in direct response TV campaigns and leverage that strategy to amplify results in direct mail and face to face channels. Develop and implement country-specific acquisition and reactivation strategies to maintain or grow donor file size in alignment with departmental goals. Conduct in-market research and stay informed on emerging donor acquisition methods and trends. Collaborate with Direct Marketing Directors to ensure newly acquired and reactivated donors align with overall fundraising goals and audience segmentation strategies. Oversee vendors and internal colleagues to ensure acquisition and reactivation campaigns are executed accurately, efficiently, and on schedule. Apply direct marketing principles, fundraising strategies, and analytical insights to design and optimize acquisition and reactivation campaigns. Research, identify, and recommend acquisition and reactivation test plans that support innovation, cost efficiency, and departmental growth objectives. Contribute to the development and management of the annual budget and three-year projections, ensuring alignment with strategic fundraising priorities. Deliver timely and accurate monthly forecast updates to the Director of New Donor Engagement, accompanied by a clear narrative outlining key performance trends, strategic adjustments, and changes impacting acquisition and reactivation campaigns. Review vendor contracts to ensure compliance with legal standards and alignment with organizational policies, fundraising ethics, and operational expectations. Ensure that vendors operate within contractual agreements. Lead the vendor selection process by issuing bids, evaluating proposals, and managing onboarding to ensure alignment with organizational standards and campaign goals. Qualifications and Education Requirements 5+ years of direct marketing experience, preferably within a nonprofit or fundraising context Strong leadership and organizational skills, with a track record of self-motivation, effective time management, and team development Proven success managing cross-functional teams and external vendors to execute complex projects on schedule and within scope Exceptional communication abilities, both written and verbal, with a focus on clarity, persuasion, and donor engagement Demonstrated ability to meet and exceed fundraising goals, with a solid understanding of donor acquisition and retention strategies Global marketing exposure or international campaign experience is highly desirable Bachelor s degree in marketing, business administration, communications, or a relevant experience preferred At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people. We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds. To apply, please submit CV and letter of interest to Careers IFAW
Jan 12, 2026
Full time
Direct Marketing Manager, European New Donors Location: London Hiring Range: 46,000-55,000 GBP per year Reporting to the Director of New Donor Engagement, the Direct Marketing Manager leads IFAW s international new donor acquisition and global reactivation efforts. This role oversees the strategy and execution of IFAW s direct mail and face-to-face fundraising for four European markets: Germany, France, UK and The Netherlands. This role also designs and executes strategies to re-engage long lapsed supporters in all markets. Collaborate with the digital acquisition team to amplify results and leverage the strategies to attract new donors and reactivate lapsed donors. The manager collaborates with internal teams and external vendors to ensure campaigns are delivered effectively and in alignment with organizational goals. Role and Responsibilities Lead all facets of direct mail new donor acquisition and reactivation programs, including strategic planning, budget oversight, creative strategy, vendor management, and process optimization. Support and participate in direct response TV campaigns and leverage that strategy to amplify results in direct mail and face to face channels. Develop and implement country-specific acquisition and reactivation strategies to maintain or grow donor file size in alignment with departmental goals. Conduct in-market research and stay informed on emerging donor acquisition methods and trends. Collaborate with Direct Marketing Directors to ensure newly acquired and reactivated donors align with overall fundraising goals and audience segmentation strategies. Oversee vendors and internal colleagues to ensure acquisition and reactivation campaigns are executed accurately, efficiently, and on schedule. Apply direct marketing principles, fundraising strategies, and analytical insights to design and optimize acquisition and reactivation campaigns. Research, identify, and recommend acquisition and reactivation test plans that support innovation, cost efficiency, and departmental growth objectives. Contribute to the development and management of the annual budget and three-year projections, ensuring alignment with strategic fundraising priorities. Deliver timely and accurate monthly forecast updates to the Director of New Donor Engagement, accompanied by a clear narrative outlining key performance trends, strategic adjustments, and changes impacting acquisition and reactivation campaigns. Review vendor contracts to ensure compliance with legal standards and alignment with organizational policies, fundraising ethics, and operational expectations. Ensure that vendors operate within contractual agreements. Lead the vendor selection process by issuing bids, evaluating proposals, and managing onboarding to ensure alignment with organizational standards and campaign goals. Qualifications and Education Requirements 5+ years of direct marketing experience, preferably within a nonprofit or fundraising context Strong leadership and organizational skills, with a track record of self-motivation, effective time management, and team development Proven success managing cross-functional teams and external vendors to execute complex projects on schedule and within scope Exceptional communication abilities, both written and verbal, with a focus on clarity, persuasion, and donor engagement Demonstrated ability to meet and exceed fundraising goals, with a solid understanding of donor acquisition and retention strategies Global marketing exposure or international campaign experience is highly desirable Bachelor s degree in marketing, business administration, communications, or a relevant experience preferred At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people. We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds. To apply, please submit CV and letter of interest to Careers IFAW
Are you experienced in personal lines Home insurance and have a solid understanding of risk selection and interpretation of policy terms? AXA UK is looking for a Product Development Manager to join our Retail Customer, Product and Propositions team. You'll support the management of AXA's branded Home products across both Direct and Intermediary channels. You'll be responsible for best practice, supporting new product launches and implementing changes to existing Home policies, with a focus on simplifying and enhancing offerings to deliver excellent customer experiences and strong commercial results. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you'll be doing: Identify opportunities to enhance Home Insurance products and propositions to meet customer needs and drive business results. Lead and develop a team of product managers and executives, fostering professional growth and collaboration. Support product simplification across channels, ensuring clear customer outcomes and regulatory compliance. Oversee the development of benchmark wording, simplification of terms, and maintenance of "best of breed" practices. Contribute to Fair Value Assessments and ensure customer documentation reflects fair, transparent product information. Management of third-party relationships, including ancillary product providers and industry bodies including the ABI. Lead operational and claims best practices, technical underwriting, and efficiency improvements to support claims handling and underwriting decisions. Capture customer feedback, manage emerging risks, and represent AXA at industry forums to incorporate best practices. What you'll bring: ACII or relevant professional qualification, or progress towards it. Strong communication skills with the ability to give constructive feedback at all levels. In-depth knowledge of personal lines Home insurance, including policy interpretation and risk selection. Proven experience in product development, technical underwriting, and delivering innovative solutions. Excellent stakeholder engagement, influencing, and negotiation skills. Ability to manage multiple priorities in a fast-paced, agile environment and meet deadlines. Strong relationship management skills, with experience in senior stakeholder reporting. Proactive mindset with a focus on simplifying processes, creating efficiencies, and pushing product boundaries. For an overview of this role, please contact Adam Holland, Head of Product at . What we offer: At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary dependent on experience Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) Private medical cover 28 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave Wellbeing services & resources AXA employee discounts To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to Who we are: AXA Retail helps people live the life they love, knowing we've got their back, at home and on the road. Our people are vital to us becoming more digital, faster and easier to access. We're a dynamic team of experts completely committed to making sure our customers 'get back to the good stuff' when the unexpected happens.
Jan 12, 2026
Full time
Are you experienced in personal lines Home insurance and have a solid understanding of risk selection and interpretation of policy terms? AXA UK is looking for a Product Development Manager to join our Retail Customer, Product and Propositions team. You'll support the management of AXA's branded Home products across both Direct and Intermediary channels. You'll be responsible for best practice, supporting new product launches and implementing changes to existing Home policies, with a focus on simplifying and enhancing offerings to deliver excellent customer experiences and strong commercial results. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you'll be doing: Identify opportunities to enhance Home Insurance products and propositions to meet customer needs and drive business results. Lead and develop a team of product managers and executives, fostering professional growth and collaboration. Support product simplification across channels, ensuring clear customer outcomes and regulatory compliance. Oversee the development of benchmark wording, simplification of terms, and maintenance of "best of breed" practices. Contribute to Fair Value Assessments and ensure customer documentation reflects fair, transparent product information. Management of third-party relationships, including ancillary product providers and industry bodies including the ABI. Lead operational and claims best practices, technical underwriting, and efficiency improvements to support claims handling and underwriting decisions. Capture customer feedback, manage emerging risks, and represent AXA at industry forums to incorporate best practices. What you'll bring: ACII or relevant professional qualification, or progress towards it. Strong communication skills with the ability to give constructive feedback at all levels. In-depth knowledge of personal lines Home insurance, including policy interpretation and risk selection. Proven experience in product development, technical underwriting, and delivering innovative solutions. Excellent stakeholder engagement, influencing, and negotiation skills. Ability to manage multiple priorities in a fast-paced, agile environment and meet deadlines. Strong relationship management skills, with experience in senior stakeholder reporting. Proactive mindset with a focus on simplifying processes, creating efficiencies, and pushing product boundaries. For an overview of this role, please contact Adam Holland, Head of Product at . What we offer: At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary dependent on experience Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) Private medical cover 28 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave Wellbeing services & resources AXA employee discounts To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to Who we are: AXA Retail helps people live the life they love, knowing we've got their back, at home and on the road. Our people are vital to us becoming more digital, faster and easier to access. We're a dynamic team of experts completely committed to making sure our customers 'get back to the good stuff' when the unexpected happens.
Company Description With a history that dates back over 80 years, Starcomis a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa. We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly,Media Week's Agency of the Year 2023! Publicis Commerce As a global branded "wrapper" that delivers the strongest commerce talent, tech, and partnerships in markets, Publicis Commerce provides clients with end-to-end products and solutions that drive clear business outcomes. With a highly collaborative team of subject-matter experts, Publicis Commerce is a trusted partner to clients in navigating the complexities and emerging opportunities of the Commerce landscape, whether that be through marketplaces, eRetail or emerging direct to consumer channels. We have a flexible go to market strategy, whether we appear as Publicis Commerce to clients or through one of our many agencies within the Groupe. From strategy and organisational design to activation models, Publicis Commerce works across a number of exciting briefs, such as how clients can maximise visibility and sales on the digital shelf, best construct data led relationships with retailers and how to effectively transform legacy organisational structures. Our aim is not to talk to individual capabilities, instead focusing on driving client outcomes. There is significant momentum in the Groupe having acquired the retail media platform, Epsilon Retail Media, and the eRetail analytics platform, Profitero, alongside a genuine desire from clients to explore the opportunity the emerging landscape offers. We are placing a significant bet on Commerce within the Groupe on eRetail and are building a powerhouse of capability to deliver on this. We are on the hunt for interesting and ambitious people to join us on this journey. Why Join Us: Retail Media is a strategic priority within Publicis, and this role offers substantial growth opportunities as we expand our team to meet increasing demand for retail media specialists. You will collaborate with global brands, leveraging innovative platforms to deliver impactful advertising solutions and drive measurable business outcomes. If you are passionate about retail media and ready to make a significant impact in a progressive environment, we encourage you to apply and be part of our forward thinking team. Overview The Senior Retail Media Manager will lead the strategic development and execution of retail media campaigns across multiple platforms, overseeing a team dedicated to driving eCommerce success for our clients. This role requires a seasoned professional with strong leadership skills, a deep understanding of retail marketing strategies, and the ability to foster client relationships while achieving revenue targets. ALL APPLICATIONS WILL BE REVIEWED IN THE NEW YEAR Responsibilities Drive strategic leadership by developing and executing eCommerce growth strategies, innovation roadmaps, and data driven recommendations to exceed client revenue and performance targets. Lead client account strategy and relationships, serving as the senior escalation point while ensuring strong alignment on objectives, KPIs, and long term partnership growth. Oversee campaign activation and optimisation across retail media platforms (including Amazon Advertising, Epsilon Retail Media, and Criteo), ensuring best in class execution, quality assurance, and performance improvement. Manage and develop high performing teams, providing coaching, mentorship, and performance feedback to foster collaboration, expertise, and continuous professional growth. Ensure financial governance and commercial excellence through budget management, spend optimisation, reconciliations, and smooth billing processes to maximise ROI and profitability. Strengthen industry presence and partnerships by collaborating with key retail and technology partners and representing the agency at industry events to drive innovation and thought leadership. Qualifications What are we looking for? We are seeking an enthusiastic and entrepreneurial candidate who thrives in dynamic environments. This role presents an exciting opportunity to join a young and vibrant agency environment, working on high profile multi million budget accounts within the retail media sector. Strong experience in retail media and/or agency environments, including hands on experience with platforms such as Amazon Advertising, Epsilon Retail Media, or Criteo. Proven track record of managing large, complex client accounts, ideally within an agency setting and across multiple stakeholders. Strong expertise in Amazon Advertising and search strategies, with a solid understanding of broader digital media channels, attribution models, conversion optimisation, retail readiness, and consumer behaviour. Excellent communication and presentation skills, with the ability to influence and manage senior internal and external stakeholders effectively. Demonstrated people leadership experience, including managing direct reports and fostering a collaborative, high performing team culture. Strategic and analytical mindset, capable of setting team goals, shaping innovation roadmaps, and using advanced Excel and PowerPoint skills for data analysis, reporting, and insights (certifications in retail media platforms a bonus). Additional Information Starcomhas fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Jan 12, 2026
Full time
Company Description With a history that dates back over 80 years, Starcomis a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa. We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly,Media Week's Agency of the Year 2023! Publicis Commerce As a global branded "wrapper" that delivers the strongest commerce talent, tech, and partnerships in markets, Publicis Commerce provides clients with end-to-end products and solutions that drive clear business outcomes. With a highly collaborative team of subject-matter experts, Publicis Commerce is a trusted partner to clients in navigating the complexities and emerging opportunities of the Commerce landscape, whether that be through marketplaces, eRetail or emerging direct to consumer channels. We have a flexible go to market strategy, whether we appear as Publicis Commerce to clients or through one of our many agencies within the Groupe. From strategy and organisational design to activation models, Publicis Commerce works across a number of exciting briefs, such as how clients can maximise visibility and sales on the digital shelf, best construct data led relationships with retailers and how to effectively transform legacy organisational structures. Our aim is not to talk to individual capabilities, instead focusing on driving client outcomes. There is significant momentum in the Groupe having acquired the retail media platform, Epsilon Retail Media, and the eRetail analytics platform, Profitero, alongside a genuine desire from clients to explore the opportunity the emerging landscape offers. We are placing a significant bet on Commerce within the Groupe on eRetail and are building a powerhouse of capability to deliver on this. We are on the hunt for interesting and ambitious people to join us on this journey. Why Join Us: Retail Media is a strategic priority within Publicis, and this role offers substantial growth opportunities as we expand our team to meet increasing demand for retail media specialists. You will collaborate with global brands, leveraging innovative platforms to deliver impactful advertising solutions and drive measurable business outcomes. If you are passionate about retail media and ready to make a significant impact in a progressive environment, we encourage you to apply and be part of our forward thinking team. Overview The Senior Retail Media Manager will lead the strategic development and execution of retail media campaigns across multiple platforms, overseeing a team dedicated to driving eCommerce success for our clients. This role requires a seasoned professional with strong leadership skills, a deep understanding of retail marketing strategies, and the ability to foster client relationships while achieving revenue targets. ALL APPLICATIONS WILL BE REVIEWED IN THE NEW YEAR Responsibilities Drive strategic leadership by developing and executing eCommerce growth strategies, innovation roadmaps, and data driven recommendations to exceed client revenue and performance targets. Lead client account strategy and relationships, serving as the senior escalation point while ensuring strong alignment on objectives, KPIs, and long term partnership growth. Oversee campaign activation and optimisation across retail media platforms (including Amazon Advertising, Epsilon Retail Media, and Criteo), ensuring best in class execution, quality assurance, and performance improvement. Manage and develop high performing teams, providing coaching, mentorship, and performance feedback to foster collaboration, expertise, and continuous professional growth. Ensure financial governance and commercial excellence through budget management, spend optimisation, reconciliations, and smooth billing processes to maximise ROI and profitability. Strengthen industry presence and partnerships by collaborating with key retail and technology partners and representing the agency at industry events to drive innovation and thought leadership. Qualifications What are we looking for? We are seeking an enthusiastic and entrepreneurial candidate who thrives in dynamic environments. This role presents an exciting opportunity to join a young and vibrant agency environment, working on high profile multi million budget accounts within the retail media sector. Strong experience in retail media and/or agency environments, including hands on experience with platforms such as Amazon Advertising, Epsilon Retail Media, or Criteo. Proven track record of managing large, complex client accounts, ideally within an agency setting and across multiple stakeholders. Strong expertise in Amazon Advertising and search strategies, with a solid understanding of broader digital media channels, attribution models, conversion optimisation, retail readiness, and consumer behaviour. Excellent communication and presentation skills, with the ability to influence and manage senior internal and external stakeholders effectively. Demonstrated people leadership experience, including managing direct reports and fostering a collaborative, high performing team culture. Strategic and analytical mindset, capable of setting team goals, shaping innovation roadmaps, and using advanced Excel and PowerPoint skills for data analysis, reporting, and insights (certifications in retail media platforms a bonus). Additional Information Starcomhas fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Are you looking to take the next step in your E-commerce career, combining creativity with data-driven operations? This is your opportunity to join a global consumer brand at the forefront of performance footwear, apparel, and lifestyle, supporting their fast-growing e-commerce function across content, digital marketing, and acquisition channels. The Company A leading international brand in the premium lifestyle and performance sector, this business has established itself as a category leader across Europe, the US, and beyond. Known for innovation, quality, and a strong digital presence, they continue to expand across global markets with a culture built on collaboration, progression, and integrity. The Role Sitting within the E-commerce team, this role will give you exposure to multiple areas of digital marketing and online retail. You ll support the execution of content and acquisition strategies, ensuring the website remains engaging, optimised, and commercially effective. Working closely with experienced managers and external agencies, you ll gain hands-on experience across paid channels, content management systems, and operational ecommerce processes. Key Responsibilities Support across paid channels (search, social, affiliates), including campaign reporting and optimisation. Manage product data, seasonal launches, imagery, blogs, and user-generated content. Maintain and update website content via Salesforce CMS and InRiver PIM. Assist with e-commerce development cycles, including user testing and raising Jira tickets. Maintain the e-commerce & promotional calendar, ensuring alignment with wider marketing. Collaborate with Marketing, Product, and global teams to ensure content accuracy across multiple languages. What We re Looking For Organised and detail-driven with strong communication skills. Confident using Excel for analysis and reporting. Experience with CMS/PIM systems (Salesforce/InRiver ideal). Interest in e-commerce operations and digital marketing (previous experience desirable). Proactive, team-oriented, and eager to learn. Bonus: additional language skills (French/German). Interested? Click Apply or email your CV to (url removed) The Advocate Group is a leading recruitment partner to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. The Advocate Group is acting as an employment agency in relation to this vacancy.
Jan 11, 2026
Full time
Are you looking to take the next step in your E-commerce career, combining creativity with data-driven operations? This is your opportunity to join a global consumer brand at the forefront of performance footwear, apparel, and lifestyle, supporting their fast-growing e-commerce function across content, digital marketing, and acquisition channels. The Company A leading international brand in the premium lifestyle and performance sector, this business has established itself as a category leader across Europe, the US, and beyond. Known for innovation, quality, and a strong digital presence, they continue to expand across global markets with a culture built on collaboration, progression, and integrity. The Role Sitting within the E-commerce team, this role will give you exposure to multiple areas of digital marketing and online retail. You ll support the execution of content and acquisition strategies, ensuring the website remains engaging, optimised, and commercially effective. Working closely with experienced managers and external agencies, you ll gain hands-on experience across paid channels, content management systems, and operational ecommerce processes. Key Responsibilities Support across paid channels (search, social, affiliates), including campaign reporting and optimisation. Manage product data, seasonal launches, imagery, blogs, and user-generated content. Maintain and update website content via Salesforce CMS and InRiver PIM. Assist with e-commerce development cycles, including user testing and raising Jira tickets. Maintain the e-commerce & promotional calendar, ensuring alignment with wider marketing. Collaborate with Marketing, Product, and global teams to ensure content accuracy across multiple languages. What We re Looking For Organised and detail-driven with strong communication skills. Confident using Excel for analysis and reporting. Experience with CMS/PIM systems (Salesforce/InRiver ideal). Interest in e-commerce operations and digital marketing (previous experience desirable). Proactive, team-oriented, and eager to learn. Bonus: additional language skills (French/German). Interested? Click Apply or email your CV to (url removed) The Advocate Group is a leading recruitment partner to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. The Advocate Group is acting as an employment agency in relation to this vacancy.
Who we are GlobalData is a leading information services and analytics company, providing trusted intelligence that helps organizations decode the future and make smarter decisions. By combining proprietary data, expert analysis, and cutting-edge technology, we empower clients across the world s largest industries to anticipate change, identify opportunity, and gain competitive advantage. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? Global Data is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at Global Data is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role As a Cross Sell BDM, you will be responsible for working with account managers to drive growth in our existing customer base. You ll act as a strategic partner, working closely with the Account Manager and consulting with senior decision makers, identifying client challenges, and aligning Global Data s suite of intelligence solutions to their business objectives. This role requires a sophisticated understanding of sales cycles and is suited to someone with business development skills and strong commercial acumen, and a proven ability to manage multi-stakeholder relationships. This position requires commercial acumen and a collaborative mindset, working effectively across a matrixed organization to deliver tailored, high impact solutions to clients. You ll be solution selling using value based selling approaches. What you ll be doing Develop and execute a territory or vertical strategy that aligns with Global Data s broader commercial objectives. It s imperative to work closely with the account manager Own the end-to-end sales cycle from prospecting and qualification to negotiation and close, ensuring consistent overachievement of revenue targets. Working on account plans with your account manager identifying a plan to grow the accounts Build and expand executive level relationships with key accounts, positioning GlobalData as a trusted strategic partner. Use social selling techniques to identify, connect with, and nurture prospective clients, positioning yourself as a thought leader in the market. Collaborate with internal stakeholders, including Product, Marketing, and Customer Success teams, to deliver exceptional customer experiences. Lead solution based selling engagements, demonstrating GlobalData s data, and intelligence capabilities through high impact presentations and proposals. Identify opportunities across GlobalData s portfolio to maximize client value and revenue potential. Maintain deep understanding of client industries, emerging market trends, and competitor offerings to drive consultative dialogue and thought leadership. Provide accurate and timely sales forecasts and pipeline reports to senior management. Represent GlobalData at industry events, conferences, and executive forums to promote the brand and network with potential partners. What we re looking for Experience B2B sales, ideally within data, analytics, SaaS, or information services sectors. Someone who has new business experience. Account management additional is helpful Proven track record of achieving and exceeding sales targets within complex, consultative selling environments. Experience working cross-functionally and across global matrix structures to deliver client solutions. Strong grasp of social selling techniques, digital prospecting, and relationship nurturing through platforms such as LinkedIn. Exceptional ability to engage, influence, and negotiate with C-level executives and senior decision makers. Strong strategic thinking and problem-solving abilities, with the ability to tailor solutions to client challenges. Demonstrated success managing long sales cycles and multi stakeholder engagements. Excellent presentation, communication, and interpersonal skills. Highly organized, proactive, and results driven, with a passion for building lasting client partnerships. Experience working with CRM systems such as Salesforce and advanced proficiency with business tools (e.g., MS Office Suite, Gong). Willingness to travel regionally or internationally (up to 50%) as required. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed).
Jan 10, 2026
Full time
Who we are GlobalData is a leading information services and analytics company, providing trusted intelligence that helps organizations decode the future and make smarter decisions. By combining proprietary data, expert analysis, and cutting-edge technology, we empower clients across the world s largest industries to anticipate change, identify opportunity, and gain competitive advantage. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? Global Data is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at Global Data is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role As a Cross Sell BDM, you will be responsible for working with account managers to drive growth in our existing customer base. You ll act as a strategic partner, working closely with the Account Manager and consulting with senior decision makers, identifying client challenges, and aligning Global Data s suite of intelligence solutions to their business objectives. This role requires a sophisticated understanding of sales cycles and is suited to someone with business development skills and strong commercial acumen, and a proven ability to manage multi-stakeholder relationships. This position requires commercial acumen and a collaborative mindset, working effectively across a matrixed organization to deliver tailored, high impact solutions to clients. You ll be solution selling using value based selling approaches. What you ll be doing Develop and execute a territory or vertical strategy that aligns with Global Data s broader commercial objectives. It s imperative to work closely with the account manager Own the end-to-end sales cycle from prospecting and qualification to negotiation and close, ensuring consistent overachievement of revenue targets. Working on account plans with your account manager identifying a plan to grow the accounts Build and expand executive level relationships with key accounts, positioning GlobalData as a trusted strategic partner. Use social selling techniques to identify, connect with, and nurture prospective clients, positioning yourself as a thought leader in the market. Collaborate with internal stakeholders, including Product, Marketing, and Customer Success teams, to deliver exceptional customer experiences. Lead solution based selling engagements, demonstrating GlobalData s data, and intelligence capabilities through high impact presentations and proposals. Identify opportunities across GlobalData s portfolio to maximize client value and revenue potential. Maintain deep understanding of client industries, emerging market trends, and competitor offerings to drive consultative dialogue and thought leadership. Provide accurate and timely sales forecasts and pipeline reports to senior management. Represent GlobalData at industry events, conferences, and executive forums to promote the brand and network with potential partners. What we re looking for Experience B2B sales, ideally within data, analytics, SaaS, or information services sectors. Someone who has new business experience. Account management additional is helpful Proven track record of achieving and exceeding sales targets within complex, consultative selling environments. Experience working cross-functionally and across global matrix structures to deliver client solutions. Strong grasp of social selling techniques, digital prospecting, and relationship nurturing through platforms such as LinkedIn. Exceptional ability to engage, influence, and negotiate with C-level executives and senior decision makers. Strong strategic thinking and problem-solving abilities, with the ability to tailor solutions to client challenges. Demonstrated success managing long sales cycles and multi stakeholder engagements. Excellent presentation, communication, and interpersonal skills. Highly organized, proactive, and results driven, with a passion for building lasting client partnerships. Experience working with CRM systems such as Salesforce and advanced proficiency with business tools (e.g., MS Office Suite, Gong). Willingness to travel regionally or internationally (up to 50%) as required. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed).
