Gresham House Ventures have just backed us, and now we're ready to back you. We're scaling fast - £3M to £15M ARR, backed by serious capital and have a clear growth strategy. We see finance as a competitive advantage, not a control function. We understand achieving a 10x £150 Million exit in the future needs the right expertise to build enterprise value - not just report it - and before the real acceleration begins. Not only that, but we also know titles don't create wealth - equity and timing do, and for you to do your best work you'll need real ownership and a collaborative leadership team that's ready for you to lead with vigour and deliver your best work. If you're ready to be instrumental in this journey, actively shaping where we invest, how we grow, and how we position for maximum value at exit, we'd love to hear from you. We are Modo25 / ASK BOSCO. Ready for your next adventure? The Role at a Glance: CFO Chief Finance Officer Hybrid Working / Leeds HQ - At least a couple of days fortnightly plus board and key meetings £90,000 - £150,000 + Equity Plus Benefits: 4-day working week, 30 days annual leave incl bank holidays, health insurance, critical illness cover, life insurance, retail & leisure perks, electric car scheme Your Skills: Qualified - ACCA, ACA, CIMA. Hands-on Financial Leadership with Scaling Tech Co - expertise with a sale or significant funding round. Who we are: We're building a high-growth AI SaaS business alongside a profitable agency, and we're looking for a CFO who wants to help shape the story - and the exit. Modo25 is a digital marketing agency working with enterprise brands. ASK BOSCO is our AI-powered marketing analytics platform that predicts marketing ROI with 96% accuracy. Together, we're scaling from £3m to £15m over the next three years, backed by Gresham House Ventures, with a clear path to exit at a 10x revenue multiple. You will be instrumental in this journey. Your Expertise: You are a commercially astute, qualified accountant (ACA, ACCA, CIMA) (ideally Big-4 trained) with a proven track record of helping ambitious businesses scale at pace. Having spent several years inside a high-growth scale-up, you are fluent in SaaS metrics (ARR, churn, NRR, LTV:CAC) and comfortable operating in the complexity that comes with rapid expansion, funding rounds and exit-readiness. Based in, or excited to relocate to Leeds or happy to be onsite 2 days per week, you thrive working closely with a leadership team and shaping the future of a business from the inside. What truly sets you apart is your breadth of perspective: experience across SaaS and professional services, exposure to M&A, and a genuine commitment to building a business that balances performance with purpose through progressive ways of working and meaningful social impact. Why This Role Is Different You'll be joining a leadership team that genuinely wants finance at the heart of decision-making. The CEO and COO are ready to hand over the numbers to focus on growth, product, and market expansion. They're not looking for a gatekeeper. They're looking for a commercial partner who can: • Build reporting - real-time dashboards and MI to run the day-to-day business, as well as report at Board level • Navigate a hybrid model - agency retainers alongside SaaS subscriptions, each with different economics • Spot growth opportunities the rest of us haven't seen - you'll have access to data nobody else is interrogating • Prepare the business for exit - clean books, compelling story, data room ready, and a CFO who can hold their own in due diligence We've built today, for you to build tomorrow We're not perfect - and we're honest about that. Today, our finance function is a fractional CFO for half a day a week, a high-calibre new Finance Manager, and a COO who's been carrying more financial responsibility than she should. It works, but it's not built to scale. With funding in the bank, investors on hand and an ambitious scale target we need you at the helm - dedicated financial leadership building out robust processes, embedding best practice, and making proactive, insight-led decisions about what we should prioritise, invest in, and do next to support sustainable growth. You'll be managing two business models with different rhythms, different metrics, and different levers. If that sounds like a headache, this isn't for you. If it sounds like an interesting puzzle, let's talk. What We Offer • £90,000 - £150,000 base salary depending on experience • Equity - real ownership with meaningful upside if we hit our exit targets • Four-day working week - we believe in output over hours, and we've made it work • A seat at the table - you'll report directly to the CEO and work closely with the COO and Gresham House • An 'Outstanding Company to Work For 2024' - we take culture seriously The Process We're taking a considered, high-bar approach to this hire. Our interview process is intentionally rigorous because we're focused on attracting true A-players, and we're prepared to invest the time to find the right fit. You can expect a thorough, high-quality process that includes psychometric assessment and a commercial case study-designed to understand not just what you've achieved, but how you think and make decisions. Target start date: Ideally June 2026 Ready to make a move? If this sounds like the challenge you've been looking for, a true commercial partner role rather than just another finance position, we'd love to hear from you. No cover letter is required; simply share your CV along with a couple of sentences on what drew you to the opportunity. We're excited to meet you. Team Modo25 / ASK BOSCO Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Mar 15, 2026
Full time
Gresham House Ventures have just backed us, and now we're ready to back you. We're scaling fast - £3M to £15M ARR, backed by serious capital and have a clear growth strategy. We see finance as a competitive advantage, not a control function. We understand achieving a 10x £150 Million exit in the future needs the right expertise to build enterprise value - not just report it - and before the real acceleration begins. Not only that, but we also know titles don't create wealth - equity and timing do, and for you to do your best work you'll need real ownership and a collaborative leadership team that's ready for you to lead with vigour and deliver your best work. If you're ready to be instrumental in this journey, actively shaping where we invest, how we grow, and how we position for maximum value at exit, we'd love to hear from you. We are Modo25 / ASK BOSCO. Ready for your next adventure? The Role at a Glance: CFO Chief Finance Officer Hybrid Working / Leeds HQ - At least a couple of days fortnightly plus board and key meetings £90,000 - £150,000 + Equity Plus Benefits: 4-day working week, 30 days annual leave incl bank holidays, health insurance, critical illness cover, life insurance, retail & leisure perks, electric car scheme Your Skills: Qualified - ACCA, ACA, CIMA. Hands-on Financial Leadership with Scaling Tech Co - expertise with a sale or significant funding round. Who we are: We're building a high-growth AI SaaS business alongside a profitable agency, and we're looking for a CFO who wants to help shape the story - and the exit. Modo25 is a digital marketing agency working with enterprise brands. ASK BOSCO is our AI-powered marketing analytics platform that predicts marketing ROI with 96% accuracy. Together, we're scaling from £3m to £15m over the next three years, backed by Gresham House Ventures, with a clear path to exit at a 10x revenue multiple. You will be instrumental in this journey. Your Expertise: You are a commercially astute, qualified accountant (ACA, ACCA, CIMA) (ideally Big-4 trained) with a proven track record of helping ambitious businesses scale at pace. Having spent several years inside a high-growth scale-up, you are fluent in SaaS metrics (ARR, churn, NRR, LTV:CAC) and comfortable operating in the complexity that comes with rapid expansion, funding rounds and exit-readiness. Based in, or excited to relocate to Leeds or happy to be onsite 2 days per week, you thrive working closely with a leadership team and shaping the future of a business from the inside. What truly sets you apart is your breadth of perspective: experience across SaaS and professional services, exposure to M&A, and a genuine commitment to building a business that balances performance with purpose through progressive ways of working and meaningful social impact. Why This Role Is Different You'll be joining a leadership team that genuinely wants finance at the heart of decision-making. The CEO and COO are ready to hand over the numbers to focus on growth, product, and market expansion. They're not looking for a gatekeeper. They're looking for a commercial partner who can: • Build reporting - real-time dashboards and MI to run the day-to-day business, as well as report at Board level • Navigate a hybrid model - agency retainers alongside SaaS subscriptions, each with different economics • Spot growth opportunities the rest of us haven't seen - you'll have access to data nobody else is interrogating • Prepare the business for exit - clean books, compelling story, data room ready, and a CFO who can hold their own in due diligence We've built today, for you to build tomorrow We're not perfect - and we're honest about that. Today, our finance function is a fractional CFO for half a day a week, a high-calibre new Finance Manager, and a COO who's been carrying more financial responsibility than she should. It works, but it's not built to scale. With funding in the bank, investors on hand and an ambitious scale target we need you at the helm - dedicated financial leadership building out robust processes, embedding best practice, and making proactive, insight-led decisions about what we should prioritise, invest in, and do next to support sustainable growth. You'll be managing two business models with different rhythms, different metrics, and different levers. If that sounds like a headache, this isn't for you. If it sounds like an interesting puzzle, let's talk. What We Offer • £90,000 - £150,000 base salary depending on experience • Equity - real ownership with meaningful upside if we hit our exit targets • Four-day working week - we believe in output over hours, and we've made it work • A seat at the table - you'll report directly to the CEO and work closely with the COO and Gresham House • An 'Outstanding Company to Work For 2024' - we take culture seriously The Process We're taking a considered, high-bar approach to this hire. Our interview process is intentionally rigorous because we're focused on attracting true A-players, and we're prepared to invest the time to find the right fit. You can expect a thorough, high-quality process that includes psychometric assessment and a commercial case study-designed to understand not just what you've achieved, but how you think and make decisions. Target start date: Ideally June 2026 Ready to make a move? If this sounds like the challenge you've been looking for, a true commercial partner role rather than just another finance position, we'd love to hear from you. No cover letter is required; simply share your CV along with a couple of sentences on what drew you to the opportunity. We're excited to meet you. Team Modo25 / ASK BOSCO Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Salary £40,000 - £50, 000 Based in Bideford, North Devon, our client is looking for a Digital Account Manager to join their digital team to help translate technical campaign results to their clients. Working across PPC, Paid Social, Programmatic, SEO (and all other digital channels) you will support the Digital Director to develop digital marketing strategies to hit clients' business objectives. You'll be working with the internal Account management and digital teams, and with external Client Marketing teams, Client Data teams, Search engines, Social Media platforms, Programmatic platforms and Analytics platforms. Responsibilities Understanding the strengths and weaknesses of each channel to best advise clients where to spend for certain objectives. Develop strategies and oversee the implementation of digital marketing strategies across relevant channels. Talking and listening to clients to then translate their needs into a planned digital strategy. Translating and presenting technical campaign performance to relevant stakeholders. Supporting with new business pitches. Collecting data to analyse how campaigns are performing to get the best possible return from a client's investment using a variety of metrics. Conducting in-depth research into audience targeting based on the clients' objectives e.g. keyword research, behaviour targeting, retargeting etc. Maintaining and showing avid interest in pushing their knowledge of industry best practices, new technologies and new channels. Coordinating with the Account Management team to identify growth strategies. Working collaboratively with the Director of Client Services and MD to interrogate client briefs, by challenging and asking questions, to develop communications briefs that meet business needs in an effective and accountable way. Identifying cross-sell and upsell opportunities across the entire agency portfolio; the digital team has financially remunerated growth targets which this role would contribute towards (& be rewarded for). To succeed you will be Strategic, analytical thinker with strong numerical skills High attention to detail and able to manipulate data using advanced Excel and/or specialist packages Ability to proofread content, spot grammatical errors and match the content to pre-agreed strategies Curious about human behaviour and interaction with technology Must be a people person, comfortable face-to-face and on-your-feet thinker. Always happy to ring clients to spark conversation and continue build relationships. Articulate, verbally and in writing, able to simplify and convey complex data and the insights gathered from it. Up-to-date with technological developments, particularly developments in search, search engines, core social media platforms (Meta/TikTok/SnapChat/YouTube etc) and programmatic platforms. Commercially minded and able to understand the role of digital in a client's business. Self-sufficient in their work; able to plan and prioritise. Well organised, efficient and able to work to tight deadlines. Willing to co-operate with and support other team members. Able to work under pressure and seek support when needed.
Mar 15, 2026
Full time
Salary £40,000 - £50, 000 Based in Bideford, North Devon, our client is looking for a Digital Account Manager to join their digital team to help translate technical campaign results to their clients. Working across PPC, Paid Social, Programmatic, SEO (and all other digital channels) you will support the Digital Director to develop digital marketing strategies to hit clients' business objectives. You'll be working with the internal Account management and digital teams, and with external Client Marketing teams, Client Data teams, Search engines, Social Media platforms, Programmatic platforms and Analytics platforms. Responsibilities Understanding the strengths and weaknesses of each channel to best advise clients where to spend for certain objectives. Develop strategies and oversee the implementation of digital marketing strategies across relevant channels. Talking and listening to clients to then translate their needs into a planned digital strategy. Translating and presenting technical campaign performance to relevant stakeholders. Supporting with new business pitches. Collecting data to analyse how campaigns are performing to get the best possible return from a client's investment using a variety of metrics. Conducting in-depth research into audience targeting based on the clients' objectives e.g. keyword research, behaviour targeting, retargeting etc. Maintaining and showing avid interest in pushing their knowledge of industry best practices, new technologies and new channels. Coordinating with the Account Management team to identify growth strategies. Working collaboratively with the Director of Client Services and MD to interrogate client briefs, by challenging and asking questions, to develop communications briefs that meet business needs in an effective and accountable way. Identifying cross-sell and upsell opportunities across the entire agency portfolio; the digital team has financially remunerated growth targets which this role would contribute towards (& be rewarded for). To succeed you will be Strategic, analytical thinker with strong numerical skills High attention to detail and able to manipulate data using advanced Excel and/or specialist packages Ability to proofread content, spot grammatical errors and match the content to pre-agreed strategies Curious about human behaviour and interaction with technology Must be a people person, comfortable face-to-face and on-your-feet thinker. Always happy to ring clients to spark conversation and continue build relationships. Articulate, verbally and in writing, able to simplify and convey complex data and the insights gathered from it. Up-to-date with technological developments, particularly developments in search, search engines, core social media platforms (Meta/TikTok/SnapChat/YouTube etc) and programmatic platforms. Commercially minded and able to understand the role of digital in a client's business. Self-sufficient in their work; able to plan and prioritise. Well organised, efficient and able to work to tight deadlines. Willing to co-operate with and support other team members. Able to work under pressure and seek support when needed.
Gresham House Ventures have just backed us, and now we're ready to back you. We're scaling fast - £3M to £15M ARR, backed by serious capital and have a clear growth strategy. We see finance as a competitive advantage, not a control function. We understand achieving a 10x £150 Million exit in the future needs the right expertise to build enterprise value - not just report it - and before the real acceleration begins. Not only that, but we also know titles don't create wealth - equity and timing do, and for you to do your best work you'll need real ownership and a collaborative leadership team that's ready for you to lead with vigour and deliver your best work. If you're ready to be instrumental in this journey, actively shaping where we invest, how we grow, and how we position for maximum value at exit, we'd love to hear from you. We are Modo25 / ASK BOSCO. Ready for your next adventure? The Role at a Glance: CFO Chief Finance Officer Hybrid Working / Leeds HQ - At least a couple of days fortnightly plus board and key meetings £90,000 - £150,000 + Equity Plus Benefits: 4-day working week, 30 days annual leave incl bank holidays, health insurance, critical illness cover, life insurance, retail & leisure perks, electric car scheme Your Skills: Qualified - ACCA, ACA, CIMA. Hands-on Financial Leadership with Scaling Tech Co - expertise with a sale or significant funding round. Who we are: We're building a high-growth AI SaaS business alongside a profitable agency, and we're looking for a CFO who wants to help shape the story - and the exit. Modo25 is a digital marketing agency working with enterprise brands. ASK BOSCO is our AI-powered marketing analytics platform that predicts marketing ROI with 96% accuracy. Together, we're scaling from £3m to £15m over the next three years, backed by Gresham House Ventures, with a clear path to exit at a 10x revenue multiple. You will be instrumental in this journey. Your Expertise: You are a commercially astute, qualified accountant (ACA, ACCA, CIMA) (ideally Big-4 trained) with a proven track record of helping ambitious businesses scale at pace. Having spent several years inside a high-growth scale-up, you are fluent in SaaS metrics (ARR, churn, NRR, LTV:CAC) and comfortable operating in the complexity that comes with rapid expansion, funding rounds and exit-readiness. Based in, or excited to relocate to Leeds or happy to be onsite 2 days per week, you thrive working closely with a leadership team and shaping the future of a business from the inside. What truly sets you apart is your breadth of perspective: experience across SaaS and professional services, exposure to M&A, and a genuine commitment to building a business that balances performance with purpose through progressive ways of working and meaningful social impact. Why This Role Is Different You'll be joining a leadership team that genuinely wants finance at the heart of decision-making. The CEO and COO are ready to hand over the numbers to focus on growth, product, and market expansion. They're not looking for a gatekeeper. They're looking for a commercial partner who can: • Build reporting - real-time dashboards and MI to run the day-to-day business, as well as report at Board level • Navigate a hybrid model - agency retainers alongside SaaS subscriptions, each with different economics • Spot growth opportunities the rest of us haven't seen - you'll have access to data nobody else is interrogating • Prepare the business for exit - clean books, compelling story, data room ready, and a CFO who can hold their own in due diligence We've built today, for you to build tomorrow We're not perfect - and we're honest about that. Today, our finance function is a fractional CFO for half a day a week, a high-calibre new Finance Manager, and a COO who's been carrying more financial responsibility than she should. It works, but it's not built to scale. With funding in the bank, investors on hand and an ambitious scale target we need you at the helm - dedicated financial leadership building out robust processes, embedding best practice, and making proactive, insight-led decisions about what we should prioritise, invest in, and do next to support sustainable growth. You'll be managing two business models with different rhythms, different metrics, and different levers. If that sounds like a headache, this isn't for you. If it sounds like an interesting puzzle, let's talk. What We Offer • £90,000 - £150,000 base salary depending on experience • Equity - real ownership with meaningful upside if we hit our exit targets • Four-day working week - we believe in output over hours, and we've made it work • A seat at the table - you'll report directly to the CEO and work closely with the COO and Gresham House • An 'Outstanding Company to Work For 2024' - we take culture seriously The Process We're taking a considered, high-bar approach to this hire. Our interview process is intentionally rigorous because we're focused on attracting true A-players, and we're prepared to invest the time to find the right fit. You can expect a thorough, high-quality process that includes psychometric assessment and a commercial case study-designed to understand not just what you've achieved, but how you think and make decisions. Target start date: Ideally June 2026 Ready to make a move? If this sounds like the challenge you've been looking for, a true commercial partner role rather than just another finance position, we'd love to hear from you. No cover letter is required; simply share your CV along with a couple of sentences on what drew you to the opportunity. We're excited to meet you. Team Modo25 / ASK BOSCO Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Mar 14, 2026
Full time
Gresham House Ventures have just backed us, and now we're ready to back you. We're scaling fast - £3M to £15M ARR, backed by serious capital and have a clear growth strategy. We see finance as a competitive advantage, not a control function. We understand achieving a 10x £150 Million exit in the future needs the right expertise to build enterprise value - not just report it - and before the real acceleration begins. Not only that, but we also know titles don't create wealth - equity and timing do, and for you to do your best work you'll need real ownership and a collaborative leadership team that's ready for you to lead with vigour and deliver your best work. If you're ready to be instrumental in this journey, actively shaping where we invest, how we grow, and how we position for maximum value at exit, we'd love to hear from you. We are Modo25 / ASK BOSCO. Ready for your next adventure? The Role at a Glance: CFO Chief Finance Officer Hybrid Working / Leeds HQ - At least a couple of days fortnightly plus board and key meetings £90,000 - £150,000 + Equity Plus Benefits: 4-day working week, 30 days annual leave incl bank holidays, health insurance, critical illness cover, life insurance, retail & leisure perks, electric car scheme Your Skills: Qualified - ACCA, ACA, CIMA. Hands-on Financial Leadership with Scaling Tech Co - expertise with a sale or significant funding round. Who we are: We're building a high-growth AI SaaS business alongside a profitable agency, and we're looking for a CFO who wants to help shape the story - and the exit. Modo25 is a digital marketing agency working with enterprise brands. ASK BOSCO is our AI-powered marketing analytics platform that predicts marketing ROI with 96% accuracy. Together, we're scaling from £3m to £15m over the next three years, backed by Gresham House Ventures, with a clear path to exit at a 10x revenue multiple. You will be instrumental in this journey. Your Expertise: You are a commercially astute, qualified accountant (ACA, ACCA, CIMA) (ideally Big-4 trained) with a proven track record of helping ambitious businesses scale at pace. Having spent several years inside a high-growth scale-up, you are fluent in SaaS metrics (ARR, churn, NRR, LTV:CAC) and comfortable operating in the complexity that comes with rapid expansion, funding rounds and exit-readiness. Based in, or excited to relocate to Leeds or happy to be onsite 2 days per week, you thrive working closely with a leadership team and shaping the future of a business from the inside. What truly sets you apart is your breadth of perspective: experience across SaaS and professional services, exposure to M&A, and a genuine commitment to building a business that balances performance with purpose through progressive ways of working and meaningful social impact. Why This Role Is Different You'll be joining a leadership team that genuinely wants finance at the heart of decision-making. The CEO and COO are ready to hand over the numbers to focus on growth, product, and market expansion. They're not looking for a gatekeeper. They're looking for a commercial partner who can: • Build reporting - real-time dashboards and MI to run the day-to-day business, as well as report at Board level • Navigate a hybrid model - agency retainers alongside SaaS subscriptions, each with different economics • Spot growth opportunities the rest of us haven't seen - you'll have access to data nobody else is interrogating • Prepare the business for exit - clean books, compelling story, data room ready, and a CFO who can hold their own in due diligence We've built today, for you to build tomorrow We're not perfect - and we're honest about that. Today, our finance function is a fractional CFO for half a day a week, a high-calibre new Finance Manager, and a COO who's been carrying more financial responsibility than she should. It works, but it's not built to scale. With funding in the bank, investors on hand and an ambitious scale target we need you at the helm - dedicated financial leadership building out robust processes, embedding best practice, and making proactive, insight-led decisions about what we should prioritise, invest in, and do next to support sustainable growth. You'll be managing two business models with different rhythms, different metrics, and different levers. If that sounds like a headache, this isn't for you. If it sounds like an interesting puzzle, let's talk. What We Offer • £90,000 - £150,000 base salary depending on experience • Equity - real ownership with meaningful upside if we hit our exit targets • Four-day working week - we believe in output over hours, and we've made it work • A seat at the table - you'll report directly to the CEO and work closely with the COO and Gresham House • An 'Outstanding Company to Work For 2024' - we take culture seriously The Process We're taking a considered, high-bar approach to this hire. Our interview process is intentionally rigorous because we're focused on attracting true A-players, and we're prepared to invest the time to find the right fit. You can expect a thorough, high-quality process that includes psychometric assessment and a commercial case study-designed to understand not just what you've achieved, but how you think and make decisions. Target start date: Ideally June 2026 Ready to make a move? If this sounds like the challenge you've been looking for, a true commercial partner role rather than just another finance position, we'd love to hear from you. No cover letter is required; simply share your CV along with a couple of sentences on what drew you to the opportunity. We're excited to meet you. Team Modo25 / ASK BOSCO Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Please note that this role will be office based Monday to Friday, standard office hours. There is no requirement to work evenings or weekends although overtime may be available during busy periods. Our client is a global leader in the lottery industry, providing retail and digital solutions to lottery customers worldwide. They are looking for additional members to join their Customer Service / Account Management team, ideally someone who wants a career rather than 'just a job' Our client will consider people who have been in previous customer service jobs, sales, account managers, retail etc. Position Summary The customer service team provide regular updates to retailers, advising on new products and promotions, as well as arranging any returns that may be required. Through the provided training, you will understand how the product is sold by the retailers and how to help those retailers maximise their income as a lottery outlet. Day to day responsibilities Contact retailers within assigned call list, developing strong working relationships with retailers Provide information about new and existing games and promotions in order to maximise sales. Ensure that all orders are input correctly on internal systems so that they can be despatched correctly and on time. Provide regular and consistent feedback from retailers to management, sharing retailer suggestions, ideas, and / or questions in a timely fashion. Handle incoming calls from retailers, resolving problems or questions as they relate to orders, promotions, order status / tracking and any other queries. Previous experience Excellent written and verbal communication skills Good computer skills including, but not limited to, "MS Office" applications (Outlook, Excel, Word, Access, etc.) Sales, Customer Service or Retail experience would be an advantage. Positive and self-motivated attitude and ability to work with others as a team If you think you have what it takes to join this global business please apply now. Please note: Due to the fact that our client operates a regulated, secure site, all successful applicants will be subject to a DBS check, drug screening and credit agency check prior to joining. Any issues with credit files will be judged on a case-by-case basis. PLEASE ALSO NOTE: PUBLIC TRANSPORT OPTIONS ARE LIMITED. PLEASE CHECK THAT YOU CAN GET TO WA5 3UY BEFORE APPLYING AS THIS ROLE IS OFFICE BASED.
Mar 13, 2026
Full time
Please note that this role will be office based Monday to Friday, standard office hours. There is no requirement to work evenings or weekends although overtime may be available during busy periods. Our client is a global leader in the lottery industry, providing retail and digital solutions to lottery customers worldwide. They are looking for additional members to join their Customer Service / Account Management team, ideally someone who wants a career rather than 'just a job' Our client will consider people who have been in previous customer service jobs, sales, account managers, retail etc. Position Summary The customer service team provide regular updates to retailers, advising on new products and promotions, as well as arranging any returns that may be required. Through the provided training, you will understand how the product is sold by the retailers and how to help those retailers maximise their income as a lottery outlet. Day to day responsibilities Contact retailers within assigned call list, developing strong working relationships with retailers Provide information about new and existing games and promotions in order to maximise sales. Ensure that all orders are input correctly on internal systems so that they can be despatched correctly and on time. Provide regular and consistent feedback from retailers to management, sharing retailer suggestions, ideas, and / or questions in a timely fashion. Handle incoming calls from retailers, resolving problems or questions as they relate to orders, promotions, order status / tracking and any other queries. Previous experience Excellent written and verbal communication skills Good computer skills including, but not limited to, "MS Office" applications (Outlook, Excel, Word, Access, etc.) Sales, Customer Service or Retail experience would be an advantage. Positive and self-motivated attitude and ability to work with others as a team If you think you have what it takes to join this global business please apply now. Please note: Due to the fact that our client operates a regulated, secure site, all successful applicants will be subject to a DBS check, drug screening and credit agency check prior to joining. Any issues with credit files will be judged on a case-by-case basis. PLEASE ALSO NOTE: PUBLIC TRANSPORT OPTIONS ARE LIMITED. PLEASE CHECK THAT YOU CAN GET TO WA5 3UY BEFORE APPLYING AS THIS ROLE IS OFFICE BASED.
At Right Formula, we enable brands to push the limits of sports marketing through a unique blend of expertise, ingenuity and agility that we call the Right Formula. Our complete 360 degree service offering takes brands from partnership identification through to the delivery of fully integrated marketing strategies. With offices in the UK and the US, we support clients worldwide, helping them to accelerate growth through the power of sport. Role overview Right Formula is seeking a Customer Success Manager to support and grow long term client relationships within our Digital Technology arm. This role is responsible for ensuring clients realise value from our digital and technology engagements, acting as the primary relationship owner and a critical link between clients and delivery teams. You will work with senior client stakeholders, internal delivery teams, and commercial leads to drive adoption, satisfaction, and retention across a portfolio of strategic accounts. Key responsibilities Client success & relationship management Own the day to day client relationship for assigned digital and technology clients Act as the primary point of contact for client health, satisfaction, and value realisation Build trusted relationships with senior client stakeholders (Marketing, Digital, Technology, Product) Delivery assurance Partner closely with product and technical teams to ensure engagements are on track Proactively identify risks to delivery, adoption, or satisfaction and drive resolution Bridge communication between clients and technical teams Working closely with the product team, support in converting client objectives into structured requirements and feature prioritisation decisions Adoption & value realisation Ensure clients are fully adopting delivered solutions, platforms, or capabilities Translate delivery outputs into tangible business outcomes for clients Run regular success reviews and health checks Retention & growth support Support renewals through strong relationship ownership and demonstrated value Identify upsell and cross sell opportunities and collaborate with commercial leads Contribute to account planning and long term client growth strategies Identify account growth opportunities Customer success operations Maintain accurate account notes, success plans, and health metrics Contribute to the development of processes, playbooks, and best practice Provide feedback to delivery and leadership on client needs and market signals Skills & experience Essential Experience in Customer Success, Account Management, or Client Services Experience working with digital, technology, or consultancy led services Strong stakeholder management skills with senior client audiences Proven ability to manage multiple accounts in parallel Commercial awareness and comfort supporting retention and growth conversations Desirable Experience in digital transformation, martech, data, cloud, or platform implementations Agency, consultancy, or hybrid services/product background Exposure to renewal or expansion motions (even if not quota bearing) Familiarity with CS tooling (e.g. CRM, health scoring, success planning) Agile delivery familiarity Personal attributes Highly organised and proactive with the ability to manage multiple workstreams effectively Comfortable operating in ambiguity and fast growth environments Confident communicator who can challenge constructively Client first mindset with strong internal collaboration skills
Mar 13, 2026
Full time
At Right Formula, we enable brands to push the limits of sports marketing through a unique blend of expertise, ingenuity and agility that we call the Right Formula. Our complete 360 degree service offering takes brands from partnership identification through to the delivery of fully integrated marketing strategies. With offices in the UK and the US, we support clients worldwide, helping them to accelerate growth through the power of sport. Role overview Right Formula is seeking a Customer Success Manager to support and grow long term client relationships within our Digital Technology arm. This role is responsible for ensuring clients realise value from our digital and technology engagements, acting as the primary relationship owner and a critical link between clients and delivery teams. You will work with senior client stakeholders, internal delivery teams, and commercial leads to drive adoption, satisfaction, and retention across a portfolio of strategic accounts. Key responsibilities Client success & relationship management Own the day to day client relationship for assigned digital and technology clients Act as the primary point of contact for client health, satisfaction, and value realisation Build trusted relationships with senior client stakeholders (Marketing, Digital, Technology, Product) Delivery assurance Partner closely with product and technical teams to ensure engagements are on track Proactively identify risks to delivery, adoption, or satisfaction and drive resolution Bridge communication between clients and technical teams Working closely with the product team, support in converting client objectives into structured requirements and feature prioritisation decisions Adoption & value realisation Ensure clients are fully adopting delivered solutions, platforms, or capabilities Translate delivery outputs into tangible business outcomes for clients Run regular success reviews and health checks Retention & growth support Support renewals through strong relationship ownership and demonstrated value Identify upsell and cross sell opportunities and collaborate with commercial leads Contribute to account planning and long term client growth strategies Identify account growth opportunities Customer success operations Maintain accurate account notes, success plans, and health metrics Contribute to the development of processes, playbooks, and best practice Provide feedback to delivery and leadership on client needs and market signals Skills & experience Essential Experience in Customer Success, Account Management, or Client Services Experience working with digital, technology, or consultancy led services Strong stakeholder management skills with senior client audiences Proven ability to manage multiple accounts in parallel Commercial awareness and comfort supporting retention and growth conversations Desirable Experience in digital transformation, martech, data, cloud, or platform implementations Agency, consultancy, or hybrid services/product background Exposure to renewal or expansion motions (even if not quota bearing) Familiarity with CS tooling (e.g. CRM, health scoring, success planning) Agile delivery familiarity Personal attributes Highly organised and proactive with the ability to manage multiple workstreams effectively Comfortable operating in ambiguity and fast growth environments Confident communicator who can challenge constructively Client first mindset with strong internal collaboration skills
Location: Hertford Department: Marketing Reports To: Marketing Director Direct reports: Social Media Manager, Social Media Executive, Social Media Assistant Role Overview We are looking for a visionary, commercially minded Head of Social Media to define and lead our next chapter of growth. This is a leadership role for someone who understands that social is not a distribution channel - it's culture, commerce and community in motion. Sitting at the intersection of fashion and interiors, Sofa Club has the opportunity to lead visually, creatively, and culturally. Your role will be to sharpen and elevate our social approach - embedding true platform-first thinking, pushing creative boundaries, and building a high-performing team that delivers measurable impact. You will own the overarching social strategy, set the creative standard, and ensure every platform has a distinct purpose, voice, and growth plan. This is a role for someone who sees what's coming next, not what worked yesterday. Key Responsibilities Strategic Leadership Define and lead a platform-first social strategy aligned with brand and commercial objectives Establish clear positioning for each channel (Instagram, TikTok, YouTube, LinkedIn, Facebook and Pinterest) Identify white space opportunities at the intersection of fashion, interiors, and digital culture Translate brand strategy into culturally relevant, insight-led social narratives Creative Direction Set the creative benchmark across all platforms - ensuring content is native, bold, and scroll-stopping while maintaining brand integrity and compliance Champion innovative formats, storytelling techniques, and boundary-pushing ideas Lead concept development for campaigns, launches, and always-on content Ensure social is driving ideas, not simply amplifying them Team Leadership & Development Lead, mentor, and develop the Social Media Manager, Executive and Assistant Create a high-performance culture grounded in accountability, experimentation and creativity Provide clear direction, feedback, and progression pathways Oversee workflow, planning processes, and resource allocation Growth & Performance Own channel growth targets and engagement KPIs Analyse performance data to inform strategic decisions and creative optimisation Build a robust test-and-learn framework across formats and platforms Turn insights into action - continuously refining content and messaging Creator & Community Strategy Leveraging our in-house Content Creator Programme, refine and lead the creator and influencer strategy Identify culturally aligned talent and build authentic, long-term partnerships Ensure community management is proactive, brand-building and commercially aware Elevate the quality and depth of audience engagement Cross-Functional Collaboration Partner closely with Brand, Creative, Marketing, E-commerce and Merchandising teams to ensure cohesive storytelling Advocate for social-first thinking across the wider business Ensure social insights inform broader marketing strategy Skills & Experience Significant experience leading social strategy at brand or agency level Proven track record of scaling channels and delivering measurable commercial impact Deep expertise across Instagram, TikTok, YouTube, LinkedIn, Facebook and Pinterest Strong creative instinct with the ability to both originate ideas and elevate team output Experience managing and developing high-performing teams Highly analytical, with confidence translating data into creative and strategic decisions Commercially astute - understands the link between engagement, brand equity and revenue Proactive, forward-thinking, and constantly exploring new opportunities Confident communicator and compelling storyteller Comfortable working at pace, managing multiple priorities, and taking ownership Passionate about digital culture and staying ahead of the curve What You'll Get Be part of a growing brand with real creative freedom and input. Access to a supportive and ambitious team culture. Opportunity to grow your career as we scale our in-house comms function. Competitive salary Lucrative bonus scheme Enhanced family leave Health insurance Friends and family discount Salary sacrifice schemes Are you a perfect match? Ambitious? We have huge plans. There's never been a better time to join Sofa Club. We are growing fast and need ambitious people to join us for the ride. Fun? We work hard and then let our hair down at our office prosecco bar (yes, really!). Do er? Talk is cheap, execution is everything. Be a doer, not a talker. Friendly? We're proud to be an equal opportunity employer. We have a diverse and inclusive culture, everyone gets on well, and we work together as one family.
Mar 13, 2026
Full time
Location: Hertford Department: Marketing Reports To: Marketing Director Direct reports: Social Media Manager, Social Media Executive, Social Media Assistant Role Overview We are looking for a visionary, commercially minded Head of Social Media to define and lead our next chapter of growth. This is a leadership role for someone who understands that social is not a distribution channel - it's culture, commerce and community in motion. Sitting at the intersection of fashion and interiors, Sofa Club has the opportunity to lead visually, creatively, and culturally. Your role will be to sharpen and elevate our social approach - embedding true platform-first thinking, pushing creative boundaries, and building a high-performing team that delivers measurable impact. You will own the overarching social strategy, set the creative standard, and ensure every platform has a distinct purpose, voice, and growth plan. This is a role for someone who sees what's coming next, not what worked yesterday. Key Responsibilities Strategic Leadership Define and lead a platform-first social strategy aligned with brand and commercial objectives Establish clear positioning for each channel (Instagram, TikTok, YouTube, LinkedIn, Facebook and Pinterest) Identify white space opportunities at the intersection of fashion, interiors, and digital culture Translate brand strategy into culturally relevant, insight-led social narratives Creative Direction Set the creative benchmark across all platforms - ensuring content is native, bold, and scroll-stopping while maintaining brand integrity and compliance Champion innovative formats, storytelling techniques, and boundary-pushing ideas Lead concept development for campaigns, launches, and always-on content Ensure social is driving ideas, not simply amplifying them Team Leadership & Development Lead, mentor, and develop the Social Media Manager, Executive and Assistant Create a high-performance culture grounded in accountability, experimentation and creativity Provide clear direction, feedback, and progression pathways Oversee workflow, planning processes, and resource allocation Growth & Performance Own channel growth targets and engagement KPIs Analyse performance data to inform strategic decisions and creative optimisation Build a robust test-and-learn framework across formats and platforms Turn insights into action - continuously refining content and messaging Creator & Community Strategy Leveraging our in-house Content Creator Programme, refine and lead the creator and influencer strategy Identify culturally aligned talent and build authentic, long-term partnerships Ensure community management is proactive, brand-building and commercially aware Elevate the quality and depth of audience engagement Cross-Functional Collaboration Partner closely with Brand, Creative, Marketing, E-commerce and Merchandising teams to ensure cohesive storytelling Advocate for social-first thinking across the wider business Ensure social insights inform broader marketing strategy Skills & Experience Significant experience leading social strategy at brand or agency level Proven track record of scaling channels and delivering measurable commercial impact Deep expertise across Instagram, TikTok, YouTube, LinkedIn, Facebook and Pinterest Strong creative instinct with the ability to both originate ideas and elevate team output Experience managing and developing high-performing teams Highly analytical, with confidence translating data into creative and strategic decisions Commercially astute - understands the link between engagement, brand equity and revenue Proactive, forward-thinking, and constantly exploring new opportunities Confident communicator and compelling storyteller Comfortable working at pace, managing multiple priorities, and taking ownership Passionate about digital culture and staying ahead of the curve What You'll Get Be part of a growing brand with real creative freedom and input. Access to a supportive and ambitious team culture. Opportunity to grow your career as we scale our in-house comms function. Competitive salary Lucrative bonus scheme Enhanced family leave Health insurance Friends and family discount Salary sacrifice schemes Are you a perfect match? Ambitious? We have huge plans. There's never been a better time to join Sofa Club. We are growing fast and need ambitious people to join us for the ride. Fun? We work hard and then let our hair down at our office prosecco bar (yes, really!). Do er? Talk is cheap, execution is everything. Be a doer, not a talker. Friendly? We're proud to be an equal opportunity employer. We have a diverse and inclusive culture, everyone gets on well, and we work together as one family.
A leading marketing agency in Greater London is looking for a Customer Success Manager to oversee client relationships within the Digital Technology sector. Responsibilities include managing client satisfaction and ensuring value realization from services provided. The ideal candidate should have experience in Customer Success or Account Management and strong stakeholder management skills. The role demands strong organization, a client-first attitude, and a proactive approach to account growth and retention.
Mar 13, 2026
Full time
A leading marketing agency in Greater London is looking for a Customer Success Manager to oversee client relationships within the Digital Technology sector. Responsibilities include managing client satisfaction and ensuring value realization from services provided. The ideal candidate should have experience in Customer Success or Account Management and strong stakeholder management skills. The role demands strong organization, a client-first attitude, and a proactive approach to account growth and retention.
Gresham House Ventures have just backed us, and now we're ready to back you. We're scaling fast - £3M to £15M ARR, backed by serious capital and have a clear growth strategy. We see finance as a competitive advantage, not a control function. We understand achieving a 10x £150 Million exit in the future needs the right expertise to build enterprise value - not just report it - and before the real acceleration begins. Not only that, but we also know titles don't create wealth - equity and timing do, and for you to do your best work you'll need real ownership and a collaborative leadership team that's ready for you to lead with vigour and deliver your best work. If you're ready to be instrumental in this journey, actively shaping where we invest, how we grow, and how we position for maximum value at exit, we'd love to hear from you. We are Modo25 / ASK BOSCO. Ready for your next adventure? The Role at a Glance: CFO Chief Finance Officer Hybrid Working / Leeds HQ - At least a couple of days fortnightly plus board and key meetings £90,000 - £150,000 + Equity Plus Benefits: 4-day working week, 30 days annual leave incl bank holidays, health insurance, critical illness cover, life insurance, retail & leisure perks, electric car scheme Your Skills: Qualified - ACCA, ACA, CIMA. Hands-on Financial Leadership with Scaling Tech Co - expertise with a sale or significant funding round. Who we are: We're building a high-growth AI SaaS business alongside a profitable agency, and we're looking for a CFO who wants to help shape the story - and the exit. Modo25 is a digital marketing agency working with enterprise brands. ASK BOSCO is our AI-powered marketing analytics platform that predicts marketing ROI with 96% accuracy. Together, we're scaling from £3m to £15m over the next three years, backed by Gresham House Ventures, with a clear path to exit at a 10x revenue multiple. You will be instrumental in this journey. Your Expertise: You are a commercially astute, qualified accountant (ACA, ACCA, CIMA) (ideally Big-4 trained) with a proven track record of helping ambitious businesses scale at pace. Having spent several years inside a high-growth scale-up, you are fluent in SaaS metrics (ARR, churn, NRR, LTV:CAC) and comfortable operating in the complexity that comes with rapid expansion, funding rounds and exit-readiness. Based in, or excited to relocate to Leeds or happy to be onsite 2 days per week, you thrive working closely with a leadership team and shaping the future of a business from the inside. What truly sets you apart is your breadth of perspective: experience across SaaS and professional services, exposure to M&A, and a genuine commitment to building a business that balances performance with purpose through progressive ways of working and meaningful social impact. Why This Role Is Different You'll be joining a leadership team that genuinely wants finance at the heart of decision-making. The CEO and COO are ready to hand over the numbers to focus on growth, product, and market expansion. They're not looking for a gatekeeper. They're looking for a commercial partner who can: • Build reporting - real-time dashboards and MI to run the day-to-day business, as well as report at Board level • Navigate a hybrid model - agency retainers alongside SaaS subscriptions, each with different economics • Spot growth opportunities the rest of us haven't seen - you'll have access to data nobody else is interrogating • Prepare the business for exit - clean books, compelling story, data room ready, and a CFO who can hold their own in due diligence We've built today, for you to build tomorrow We're not perfect - and we're honest about that. Today, our finance function is a fractional CFO for half a day a week, a high-calibre new Finance Manager, and a COO who's been carrying more financial responsibility than she should. It works, but it's not built to scale. With funding in the bank, investors on hand and an ambitious scale target we need you at the helm - dedicated financial leadership building out robust processes, embedding best practice, and making proactive, insight-led decisions about what we should prioritise, invest in, and do next to support sustainable growth. You'll be managing two business models with different rhythms, different metrics, and different levers. If that sounds like a headache, this isn't for you. If it sounds like an interesting puzzle, let's talk. What We Offer • £90,000 - £150,000 base salary depending on experience • Equity - real ownership with meaningful upside if we hit our exit targets • Four-day working week - we believe in output over hours, and we've made it work • A seat at the table - you'll report directly to the CEO and work closely with the COO and Gresham House • An 'Outstanding Company to Work For 2024' - we take culture seriously The Process We're taking a considered, high-bar approach to this hire. Our interview process is intentionally rigorous because we're focused on attracting true A-players, and we're prepared to invest the time to find the right fit. You can expect a thorough, high-quality process that includes psychometric assessment and a commercial case study-designed to understand not just what you've achieved, but how you think and make decisions. Target start date: Ideally June 2026 Ready to make a move? If this sounds like the challenge you've been looking for, a true commercial partner role rather than just another finance position, we'd love to hear from you. No cover letter is required; simply share your CV along with a couple of sentences on what drew you to the opportunity. We're excited to meet you. Team Modo25 / ASK BOSCO Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Mar 12, 2026
Full time
Gresham House Ventures have just backed us, and now we're ready to back you. We're scaling fast - £3M to £15M ARR, backed by serious capital and have a clear growth strategy. We see finance as a competitive advantage, not a control function. We understand achieving a 10x £150 Million exit in the future needs the right expertise to build enterprise value - not just report it - and before the real acceleration begins. Not only that, but we also know titles don't create wealth - equity and timing do, and for you to do your best work you'll need real ownership and a collaborative leadership team that's ready for you to lead with vigour and deliver your best work. If you're ready to be instrumental in this journey, actively shaping where we invest, how we grow, and how we position for maximum value at exit, we'd love to hear from you. We are Modo25 / ASK BOSCO. Ready for your next adventure? The Role at a Glance: CFO Chief Finance Officer Hybrid Working / Leeds HQ - At least a couple of days fortnightly plus board and key meetings £90,000 - £150,000 + Equity Plus Benefits: 4-day working week, 30 days annual leave incl bank holidays, health insurance, critical illness cover, life insurance, retail & leisure perks, electric car scheme Your Skills: Qualified - ACCA, ACA, CIMA. Hands-on Financial Leadership with Scaling Tech Co - expertise with a sale or significant funding round. Who we are: We're building a high-growth AI SaaS business alongside a profitable agency, and we're looking for a CFO who wants to help shape the story - and the exit. Modo25 is a digital marketing agency working with enterprise brands. ASK BOSCO is our AI-powered marketing analytics platform that predicts marketing ROI with 96% accuracy. Together, we're scaling from £3m to £15m over the next three years, backed by Gresham House Ventures, with a clear path to exit at a 10x revenue multiple. You will be instrumental in this journey. Your Expertise: You are a commercially astute, qualified accountant (ACA, ACCA, CIMA) (ideally Big-4 trained) with a proven track record of helping ambitious businesses scale at pace. Having spent several years inside a high-growth scale-up, you are fluent in SaaS metrics (ARR, churn, NRR, LTV:CAC) and comfortable operating in the complexity that comes with rapid expansion, funding rounds and exit-readiness. Based in, or excited to relocate to Leeds or happy to be onsite 2 days per week, you thrive working closely with a leadership team and shaping the future of a business from the inside. What truly sets you apart is your breadth of perspective: experience across SaaS and professional services, exposure to M&A, and a genuine commitment to building a business that balances performance with purpose through progressive ways of working and meaningful social impact. Why This Role Is Different You'll be joining a leadership team that genuinely wants finance at the heart of decision-making. The CEO and COO are ready to hand over the numbers to focus on growth, product, and market expansion. They're not looking for a gatekeeper. They're looking for a commercial partner who can: • Build reporting - real-time dashboards and MI to run the day-to-day business, as well as report at Board level • Navigate a hybrid model - agency retainers alongside SaaS subscriptions, each with different economics • Spot growth opportunities the rest of us haven't seen - you'll have access to data nobody else is interrogating • Prepare the business for exit - clean books, compelling story, data room ready, and a CFO who can hold their own in due diligence We've built today, for you to build tomorrow We're not perfect - and we're honest about that. Today, our finance function is a fractional CFO for half a day a week, a high-calibre new Finance Manager, and a COO who's been carrying more financial responsibility than she should. It works, but it's not built to scale. With funding in the bank, investors on hand and an ambitious scale target we need you at the helm - dedicated financial leadership building out robust processes, embedding best practice, and making proactive, insight-led decisions about what we should prioritise, invest in, and do next to support sustainable growth. You'll be managing two business models with different rhythms, different metrics, and different levers. If that sounds like a headache, this isn't for you. If it sounds like an interesting puzzle, let's talk. What We Offer • £90,000 - £150,000 base salary depending on experience • Equity - real ownership with meaningful upside if we hit our exit targets • Four-day working week - we believe in output over hours, and we've made it work • A seat at the table - you'll report directly to the CEO and work closely with the COO and Gresham House • An 'Outstanding Company to Work For 2024' - we take culture seriously The Process We're taking a considered, high-bar approach to this hire. Our interview process is intentionally rigorous because we're focused on attracting true A-players, and we're prepared to invest the time to find the right fit. You can expect a thorough, high-quality process that includes psychometric assessment and a commercial case study-designed to understand not just what you've achieved, but how you think and make decisions. Target start date: Ideally June 2026 Ready to make a move? If this sounds like the challenge you've been looking for, a true commercial partner role rather than just another finance position, we'd love to hear from you. No cover letter is required; simply share your CV along with a couple of sentences on what drew you to the opportunity. We're excited to meet you. Team Modo25 / ASK BOSCO Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Business Development Manager £32,000 - £40,000 Base Salary + (Uncapped Commission) + Excellent Benefits Hybrid London Leading b2b events, data and marketing business seeks a highly talented degree educated, Business Development Manager to join their team. This role will focus on selling bespoke sponsorship opportunities to clients globally, within the lucrative Fintech and AI market. We are keen to hear from candidates with 1-2 years b2b sales experience and a strong degree who are looking to diversify their b2b sales experience and move into event sales. Essentially we are looking for someone who is keen to transition into a highly consultative, high deal value sales role. Role: Business Development Manager - Sponsorship Sales Generating new business, increasing pipeline and bringing on new prospects Manage a number of existing accounts Sell high-value sponsorship opportunities Pitch clients over the phone and through face to face meetings Attend competitor events Scope to travel internationally Consultative selling is a key part of this role, the right candidate should be able to sell creatively, through solution led selling. Profile of Candidate: 1-2 Years + in b2b sales - proven track record of success Experience in media sales, recruitment, software sales etc will be considered Strong desire to sell Degree educated - Ideally a leading university Excellent communication skills Successful track record achieving revenue targets Someone with a consultative sales approach is a necessity here L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Mar 12, 2026
Full time
Business Development Manager £32,000 - £40,000 Base Salary + (Uncapped Commission) + Excellent Benefits Hybrid London Leading b2b events, data and marketing business seeks a highly talented degree educated, Business Development Manager to join their team. This role will focus on selling bespoke sponsorship opportunities to clients globally, within the lucrative Fintech and AI market. We are keen to hear from candidates with 1-2 years b2b sales experience and a strong degree who are looking to diversify their b2b sales experience and move into event sales. Essentially we are looking for someone who is keen to transition into a highly consultative, high deal value sales role. Role: Business Development Manager - Sponsorship Sales Generating new business, increasing pipeline and bringing on new prospects Manage a number of existing accounts Sell high-value sponsorship opportunities Pitch clients over the phone and through face to face meetings Attend competitor events Scope to travel internationally Consultative selling is a key part of this role, the right candidate should be able to sell creatively, through solution led selling. Profile of Candidate: 1-2 Years + in b2b sales - proven track record of success Experience in media sales, recruitment, software sales etc will be considered Strong desire to sell Degree educated - Ideally a leading university Excellent communication skills Successful track record achieving revenue targets Someone with a consultative sales approach is a necessity here L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Senior Direct Marketing Officer - Acquisition As Senior Direct Marketing Officer, you will operate with a level of autonomy, build excellent agency relationships and deliver outstanding fundraising campaigns to achieve ambitious income targets. A focus on results will be vital but how these are achieved will also form a large part of the role; considering the non-financial measures of quality in addition to more traditional measures of success. Working with internal teams and external suppliers, you will deliver direct marketing activity across a range of channels and media. You will lead paid media campaigns that drive donations and prize-led support, implementing the associated programmes and products. You will also deliver large-scale projects that strengthen the long-term success of campaigns, while delivering exceptional fundraising activity to achieve ambitious income targets. In addition to this, you will be responsible for line managing the Acquisition Direct Marketing Executive who will support the Direct Marketing Acquisition team in achieving their targets. Key Responsibilities: Campaign Management Plan, manage and deliver our Weekly Lottery and Value Exchange campaigns; ensuring they are in market on time, on budget and on brand across a range of channels and media. Manage projects that will improve the long-term success of campaigns. Deliver motivational fundraiser training and develop engaging fundraiser materials with agency stakeholders to ensure high-quality fundraising. Ensure compliance and adherence to regulation and codes of practice is considered in all campaign activity, for example through fundraiser monitoring and engagement activities. Work closely with Data and Digital teams to ensure effective processes are worked to and full campaign evaluation is possible. Continuous improvement through test and learn principles across all activity. Work collaboratively across the charity to deliver and amplify Individual Giving and wider organisational campaigns, maximising impact and income. Development of compelling communications and materials to support all activities. People management Management and development of the Acquisition Direct Marketing Executive. Ensure direct report has clear, SMART objectives and a development plan in place. Complete routine 1-1 meetings and annual appraisals. Ensure direct report has goals and a development plan written up which are routinely reviewed. Agency relationship management across a variety of partners and suppliers, from building relationships and negotiating, to routine performance reviews. Planning and budgeting Input to annual planning and development of individual giving campaigns. Compilation of detailed income and expenditure campaign budgets. Work with Direct Marketing Acquisition Manager (Direct Response) in developing the Acquisition programme and strategy. Input to quarterly forecasting and regular reporting across a range of financial and non-financial KPIs. Finance and reporting Ensure daily campaign tracking and reporting. Routine end of campaign reviews and analysis. Ongoing reporting on long-term success measures, such as attrition and ROI. Invoice reconciliation and processing for timely payment. Non-financial KPI trend reporting, such as opt-out/in rates and quality scoring. Knowledge, skills and experience needed: Reporting and ability to understand complex data sets Understanding of compliance in fundraising. Campaign management. Briefing and working with external suppliers. Direct marketing across a range of media and routes to market. Copy writing and proof reading. Proven track record of meeting or exceeding financial and non-financial targets. Good organisational skills and the ability to prioritise workload. Focus on results and continuous improvement. Excellent attention to detail. Good written and verbal communication skills and the confidence to communicate with people of all levels. Agency management skills. Strong team player and self-motivator. Flexibility to work some unsocial hours and willingness to travel independently. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 22nd March 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Mar 11, 2026
Full time
Senior Direct Marketing Officer - Acquisition As Senior Direct Marketing Officer, you will operate with a level of autonomy, build excellent agency relationships and deliver outstanding fundraising campaigns to achieve ambitious income targets. A focus on results will be vital but how these are achieved will also form a large part of the role; considering the non-financial measures of quality in addition to more traditional measures of success. Working with internal teams and external suppliers, you will deliver direct marketing activity across a range of channels and media. You will lead paid media campaigns that drive donations and prize-led support, implementing the associated programmes and products. You will also deliver large-scale projects that strengthen the long-term success of campaigns, while delivering exceptional fundraising activity to achieve ambitious income targets. In addition to this, you will be responsible for line managing the Acquisition Direct Marketing Executive who will support the Direct Marketing Acquisition team in achieving their targets. Key Responsibilities: Campaign Management Plan, manage and deliver our Weekly Lottery and Value Exchange campaigns; ensuring they are in market on time, on budget and on brand across a range of channels and media. Manage projects that will improve the long-term success of campaigns. Deliver motivational fundraiser training and develop engaging fundraiser materials with agency stakeholders to ensure high-quality fundraising. Ensure compliance and adherence to regulation and codes of practice is considered in all campaign activity, for example through fundraiser monitoring and engagement activities. Work closely with Data and Digital teams to ensure effective processes are worked to and full campaign evaluation is possible. Continuous improvement through test and learn principles across all activity. Work collaboratively across the charity to deliver and amplify Individual Giving and wider organisational campaigns, maximising impact and income. Development of compelling communications and materials to support all activities. People management Management and development of the Acquisition Direct Marketing Executive. Ensure direct report has clear, SMART objectives and a development plan in place. Complete routine 1-1 meetings and annual appraisals. Ensure direct report has goals and a development plan written up which are routinely reviewed. Agency relationship management across a variety of partners and suppliers, from building relationships and negotiating, to routine performance reviews. Planning and budgeting Input to annual planning and development of individual giving campaigns. Compilation of detailed income and expenditure campaign budgets. Work with Direct Marketing Acquisition Manager (Direct Response) in developing the Acquisition programme and strategy. Input to quarterly forecasting and regular reporting across a range of financial and non-financial KPIs. Finance and reporting Ensure daily campaign tracking and reporting. Routine end of campaign reviews and analysis. Ongoing reporting on long-term success measures, such as attrition and ROI. Invoice reconciliation and processing for timely payment. Non-financial KPI trend reporting, such as opt-out/in rates and quality scoring. Knowledge, skills and experience needed: Reporting and ability to understand complex data sets Understanding of compliance in fundraising. Campaign management. Briefing and working with external suppliers. Direct marketing across a range of media and routes to market. Copy writing and proof reading. Proven track record of meeting or exceeding financial and non-financial targets. Good organisational skills and the ability to prioritise workload. Focus on results and continuous improvement. Excellent attention to detail. Good written and verbal communication skills and the confidence to communicate with people of all levels. Agency management skills. Strong team player and self-motivator. Flexibility to work some unsocial hours and willingness to travel independently. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 22nd March 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Key Account Manager - Sponsorship £45,000 - £65,000 + £45,000 - £50,000 Commission (Uncapped Commission) + Excellent Benefits Hybrid London Industry leading events and publishing media business is looking to hire a highly talented and experienced driven Key Account Manager to join their highly successful sponsorship sales team working across their conference / expo portfolio. The Key Account Manager will act as the first point of call for the clients they manage. You will be selling high value, bespoke sponsorship packages across the entire events portfolio. This role demands a highly articulate, results driven individual who excels in building relationships and has real hunger to close high value yielding sales. This person will manage a number of high value accounts, therefore a strong track record in consultative sales across events or a similar b2b sales role is a must. It is imperative you can display strong account management experience within a sponsorship sales role. Key Account Manager - Sponsorship Profile of Candidate: 3 years + in b2b sponsorship sales Ideally experience within financial events Strong account management capabilities Degree educated ideally Excellent communication skills Successful track record achieving revenue targets Someone with a consultative sales approach is a necessity here L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Mar 10, 2026
Full time
Key Account Manager - Sponsorship £45,000 - £65,000 + £45,000 - £50,000 Commission (Uncapped Commission) + Excellent Benefits Hybrid London Industry leading events and publishing media business is looking to hire a highly talented and experienced driven Key Account Manager to join their highly successful sponsorship sales team working across their conference / expo portfolio. The Key Account Manager will act as the first point of call for the clients they manage. You will be selling high value, bespoke sponsorship packages across the entire events portfolio. This role demands a highly articulate, results driven individual who excels in building relationships and has real hunger to close high value yielding sales. This person will manage a number of high value accounts, therefore a strong track record in consultative sales across events or a similar b2b sales role is a must. It is imperative you can display strong account management experience within a sponsorship sales role. Key Account Manager - Sponsorship Profile of Candidate: 3 years + in b2b sponsorship sales Ideally experience within financial events Strong account management capabilities Degree educated ideally Excellent communication skills Successful track record achieving revenue targets Someone with a consultative sales approach is a necessity here L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Digital Media London Greater Putney 722071 Are you a digital marketing pro with a flair for B2B, social, and search? A fast-growing, award-winning PR-led marketing agency is looking for a Digital Account Manager to join its expanding marketing services team. If you're strategic, results-driven, and excited by the tech sector, this one's for you. What You'll Be Doing: Own and lead digital campaigns across organic and paid social, PPC, and influencer marketing Develop and implement integrated marketing strategies to drive brand visibility and lead generation Manage client relationships and oversee campaign performance Collaborate with PR, design, and content teams for seamless delivery Dive into data - from Google Analytics to social listening tools - to generate insights and report on campaign impact About You: 4+ years' experience in digital marketing, with a focus on paid & organic social, paid search, and B2B account management Proven background in tech or B2B sectors Strong grasp of the marketing mix, especially social media, SEO, and influencer marketing Analytical mindset, with a love for learning and applying insight to strategy Excellent communicator who thrives in a collaborative environment Bonus If You Have: Wider exposure to SEO and content marketing Experience in integrated planning and marketing strategy Passion for technology and digital innovation Why Join? You'll be part of a supportive, diverse, and award-winning team that values creativity, curiosity, and pushing boundaries. This is a rare opportunity to grow your digital skills in a collaborative, cross-functional setting with access to exciting clients in tech, fintech, cybersecurity and more. Ready to take your next step in digital?
Mar 10, 2026
Full time
Digital Media London Greater Putney 722071 Are you a digital marketing pro with a flair for B2B, social, and search? A fast-growing, award-winning PR-led marketing agency is looking for a Digital Account Manager to join its expanding marketing services team. If you're strategic, results-driven, and excited by the tech sector, this one's for you. What You'll Be Doing: Own and lead digital campaigns across organic and paid social, PPC, and influencer marketing Develop and implement integrated marketing strategies to drive brand visibility and lead generation Manage client relationships and oversee campaign performance Collaborate with PR, design, and content teams for seamless delivery Dive into data - from Google Analytics to social listening tools - to generate insights and report on campaign impact About You: 4+ years' experience in digital marketing, with a focus on paid & organic social, paid search, and B2B account management Proven background in tech or B2B sectors Strong grasp of the marketing mix, especially social media, SEO, and influencer marketing Analytical mindset, with a love for learning and applying insight to strategy Excellent communicator who thrives in a collaborative environment Bonus If You Have: Wider exposure to SEO and content marketing Experience in integrated planning and marketing strategy Passion for technology and digital innovation Why Join? You'll be part of a supportive, diverse, and award-winning team that values creativity, curiosity, and pushing boundaries. This is a rare opportunity to grow your digital skills in a collaborative, cross-functional setting with access to exciting clients in tech, fintech, cybersecurity and more. Ready to take your next step in digital?
Location: Remote or hybrid (London office) Contract: 1 to 2 months, starting mid-March Rate: Day rate, dependent on experience SINE Digital is looking for an experienced Freelance Paid Social Manager to support our team during a busy campaign period. This is a hands on role focused on campaign execution and optimisation across key social platforms. You will work closely with our Paid Social team to manage campaigns that drive ticket sales and audience growth for leading West End productions and cultural organisations. What you'll be doing Setting up and managing paid social campaigns across platforms such as Meta, TikTok, Snapchat, LinkedIn, Pinterest, and Reddit Monitoring performance and implementing optimisations to improve campaign results Supporting audience targeting, creative testing, and budget pacing Ensuring campaigns follow platform and internal best practices Contributing to performance reporting and surfacing actionable insights About SINE Digital SINE Digital is a global media, technology, and insights company specialising in live entertainment marketing. We work with world class clients across the West End, Broadway, and major cultural institutions including The Royal Ballet & Opera, Nederlander Theatres, LW Theatres, and The Royal Court. If you are an experienced Paid Social freelancer available from mid March for a short term contract, we would love to hear from you. Strong hands on experience managing paid social campaigns, particularly within Meta Ads Manager Comfortable working across multiple accounts and campaigns in a fast paced agency environment Confident analysing performance data and making optimisation decisions Detail oriented and able to work independently while collaborating with a wider team
Mar 08, 2026
Full time
Location: Remote or hybrid (London office) Contract: 1 to 2 months, starting mid-March Rate: Day rate, dependent on experience SINE Digital is looking for an experienced Freelance Paid Social Manager to support our team during a busy campaign period. This is a hands on role focused on campaign execution and optimisation across key social platforms. You will work closely with our Paid Social team to manage campaigns that drive ticket sales and audience growth for leading West End productions and cultural organisations. What you'll be doing Setting up and managing paid social campaigns across platforms such as Meta, TikTok, Snapchat, LinkedIn, Pinterest, and Reddit Monitoring performance and implementing optimisations to improve campaign results Supporting audience targeting, creative testing, and budget pacing Ensuring campaigns follow platform and internal best practices Contributing to performance reporting and surfacing actionable insights About SINE Digital SINE Digital is a global media, technology, and insights company specialising in live entertainment marketing. We work with world class clients across the West End, Broadway, and major cultural institutions including The Royal Ballet & Opera, Nederlander Theatres, LW Theatres, and The Royal Court. If you are an experienced Paid Social freelancer available from mid March for a short term contract, we would love to hear from you. Strong hands on experience managing paid social campaigns, particularly within Meta Ads Manager Comfortable working across multiple accounts and campaigns in a fast paced agency environment Confident analysing performance data and making optimisation decisions Detail oriented and able to work independently while collaborating with a wider team
Website Manager Full-time, permanent role Monday to Friday Salary up to £36,000 plus excellent benefits Own the website. Drive performance. Turn traffic into leads. We're looking for a Website Channel Strategist who sees a website as more than just pages and pixels. For you, it's a growth engine. You'll take full ownership of the website as a marketing channel, shaping strategy, improving performance, and ensuring it delivers measurable results. From user journeys to conversion rates, SEO to lead generation, you'll live and breathe everything that makes a high performing website tick. This role is perfect for someone who blends creativity with commercial thinking. You care about beautiful design, but you care even more about what it delivers. Oh, and it's essential that you have webflow experience! What You'll Be Doing Own the website end-to-end, with full accountability for performance, conversion rates, and lead generation Continuously optimise site structure, navigation, content, and user journeys to drive measurable growth Build and improve landing pages, forms, and CTAs that convert Use analytics, A/B testing, and performance dashboards to guide decisions and uncover opportunities Develop wireframes, prototypes, and user flows that balance usability with marketing objectives Collaborate closely with Marketing, Growth, Product, and Development teams to align website activity with wider business goals Maintain brand consistency and high design standards across all web touchpoint Stay ahead of UX, CRO, and SEO trends to keep the site competitive and effective You'll report directly to the Head of Marketing and play a key role in shaping how the brand shows up digitally. What We're Looking For Strong understanding of UX principles, conversion optimisation, and SEO fundamentals A commercial mindset - you focus on outcomes, not just outputs Experience using tools such as Webflow, Figma, or Adobe XD Confidence working with analytics platforms (e.g., Google Analytics, Hotjar) Experience integrating and managing HubSpot for lead generation and marketing automation A proactive, curious attitude - you don't wait to be told what to improve High attention to detail and pride in delivering quality work Comfortable working in a fast-paced environment where priorities can shift Your Experience 2+ years in UX, web optimisation, or website performance roles (ideally in a marketing-led environment) Proven success improving conversion rates and SEO performance Strong hands-on experience building and optimising marketing-focused websites in Webflow Roberts Webb Recruitment are acting as a Recruitment Agency in relation to this role. Benefits 25 days holiday Pension Healthcare EAP ? Free parking
Mar 08, 2026
Full time
Website Manager Full-time, permanent role Monday to Friday Salary up to £36,000 plus excellent benefits Own the website. Drive performance. Turn traffic into leads. We're looking for a Website Channel Strategist who sees a website as more than just pages and pixels. For you, it's a growth engine. You'll take full ownership of the website as a marketing channel, shaping strategy, improving performance, and ensuring it delivers measurable results. From user journeys to conversion rates, SEO to lead generation, you'll live and breathe everything that makes a high performing website tick. This role is perfect for someone who blends creativity with commercial thinking. You care about beautiful design, but you care even more about what it delivers. Oh, and it's essential that you have webflow experience! What You'll Be Doing Own the website end-to-end, with full accountability for performance, conversion rates, and lead generation Continuously optimise site structure, navigation, content, and user journeys to drive measurable growth Build and improve landing pages, forms, and CTAs that convert Use analytics, A/B testing, and performance dashboards to guide decisions and uncover opportunities Develop wireframes, prototypes, and user flows that balance usability with marketing objectives Collaborate closely with Marketing, Growth, Product, and Development teams to align website activity with wider business goals Maintain brand consistency and high design standards across all web touchpoint Stay ahead of UX, CRO, and SEO trends to keep the site competitive and effective You'll report directly to the Head of Marketing and play a key role in shaping how the brand shows up digitally. What We're Looking For Strong understanding of UX principles, conversion optimisation, and SEO fundamentals A commercial mindset - you focus on outcomes, not just outputs Experience using tools such as Webflow, Figma, or Adobe XD Confidence working with analytics platforms (e.g., Google Analytics, Hotjar) Experience integrating and managing HubSpot for lead generation and marketing automation A proactive, curious attitude - you don't wait to be told what to improve High attention to detail and pride in delivering quality work Comfortable working in a fast-paced environment where priorities can shift Your Experience 2+ years in UX, web optimisation, or website performance roles (ideally in a marketing-led environment) Proven success improving conversion rates and SEO performance Strong hands-on experience building and optimising marketing-focused websites in Webflow Roberts Webb Recruitment are acting as a Recruitment Agency in relation to this role. Benefits 25 days holiday Pension Healthcare EAP ? Free parking
Head of Loyalty Strategy and Proposition - Strategy Consultant Head of Loyalty Strategy and Proposition - Strategy Consultant The location of the role is Paddington, London (hybrid working) . The duration of the contract is 12 months (starting 1st June 2026) . The pay rate on offer is 1000 - 1250 per day (via Umbrella agency) - open to discussion. Role Summary The Head of Loyalty Strategy & Proposition is responsible for defining, evolving, and leading the strategic direction of the loyalty programme. This role owns the multi-year roadmap, customer value proposition and strategic decision frameworks that ensure our programme remains market leading, differentiated, and commercially effective. They lead the development of the core loyalty proposition across rewards, personalisation, digital experience, clubs, partnerships, and omnichannel journeys - grounded in deep customer insight, competitive benchmarking, behavioural data, and commercial rigour. The role shapes and governs prioritisation across Loyalty, ensuring clarity on what we build, why it matters, and how it delivers for customers, for the brand, and for the business. It also leads strategic partnership development. Finally, as we expand our global footprint, it will increasingly work closely with International teams to shape the global roadmap and ensure scalability beyond the UK. A passion for the brand, its products, and doing what is right for customers is vital - ensuring the proposition reflects the heart of the business and creates value customers truly feel. Key accountabilities and measures Set & Own the Loyalty Strategy and Multi Year Roadmap Define the strategic direction across customer, commercial, and brand objectives. Own the loyalty roadmap, working closely with Product - shaping what we build, sequencing priorities, and ensuring all investment decisions are customer led and commercially grounded. Establish the frameworks, criteria, and governance that underpin prioritisation. Lead the Loyalty Proposition & Customer Experience Design Own the end to end loyalty proposition across rewards, personalisation, experiences (including clubs), partnerships, and omnichannel journeys. Develop new propositions from initial customer insight / challenge through to launch, working closely with business and D&T teams to ensure smooth delivery and long-term success of new propositions. Ensure the proposition reflects brand values - trusted quality, product passion, value. Translate customer insights, behavioural data, and market intelligence into compelling, differentiated propositions. Lead Partner Strategy & Ecosystem Expansion Define the partner strategy - identifying, evaluating, and shaping partnerships that enhance loyalty value and emotional connection. Work cross functionally to secure commercial, operational and tech feasibility for partner propositions (e.g. earn/burn, experiential benefits, brand partnerships). Manage partnerships from contract through to execution and ongoing relationship management. Establish a viable loyalty partnerships operating model and scale in line with results over time. Lead Insights, Customer Understanding & Competitor Intelligence Integrate insights including qualitative and quantitative research, market benchmarking, and global loyalty best practice. Translate insights into clear strategic opportunities and recommendations. Monitor competitive developments and loyalty innovation to keep us ahead of market. Collaborate with International Markets Partner with International to define and evolve the global strategy. Shape the international loyalty proposition and ensure alignment with the UK roadmap while allowing for appropriate flexibility. Guide Commercial & Financial Impact Assessment Partner with Finance to develop business cases, model commercial outcomes, and assess customer value. Ensure all propositions are commercially viable, brand enhancing, and customer positive. Shape Digital Product Direction & Personalisation Strategy Work closely with Product, Engineering and Data Science to define customer first product requirements. Prioritise features and capabilities that enable long term loyalty growth. Represent Loyalty in Senior Forums & Influence Key Stakeholders Represent the loyalty strategy in business reviews, governance forums, and cross functional decision making. Build alignment across Marketing, Food, FHB, Financial Services, Retail, Online, Product, Analytics and Tech. Inspire teams around the future vision. Key skills and experience Proven experience at Senior Manager or Director level in consultancy Strong loyalty & proposition leadership: Proven experience shaping loyalty strategy or customer propositions at scale. Customer centric & insight driven mindset: Ability to unlock insight from data, research and behaviour - and turn it into strategy. Outstanding strategic thinking & prioritisation: Comfortable shaping direction amid ambiguity and making clear choices on what matters most. Commercial acumen: Strong capability in business case development and commercial impact assessment. Exceptional storytelling & communication: Able to craft compelling strategic narratives for ExCo, senior forums and cross functional stakeholders. Partner strategy & ecosystem development: Experience identifying, negotiating, and shaping partnership value exchanges. Cross functional leadership: Effective at influencing Product, Engineering, Delivery, Marketing, Retail, Finance, Analytics and International teams. Digital & product fluency: Understanding of digital product development, loyalty technologies, and personalisation capabilities. Brand passion: A deep personal connection to the brand, its products, and its customers.
Mar 07, 2026
Contractor
Head of Loyalty Strategy and Proposition - Strategy Consultant Head of Loyalty Strategy and Proposition - Strategy Consultant The location of the role is Paddington, London (hybrid working) . The duration of the contract is 12 months (starting 1st June 2026) . The pay rate on offer is 1000 - 1250 per day (via Umbrella agency) - open to discussion. Role Summary The Head of Loyalty Strategy & Proposition is responsible for defining, evolving, and leading the strategic direction of the loyalty programme. This role owns the multi-year roadmap, customer value proposition and strategic decision frameworks that ensure our programme remains market leading, differentiated, and commercially effective. They lead the development of the core loyalty proposition across rewards, personalisation, digital experience, clubs, partnerships, and omnichannel journeys - grounded in deep customer insight, competitive benchmarking, behavioural data, and commercial rigour. The role shapes and governs prioritisation across Loyalty, ensuring clarity on what we build, why it matters, and how it delivers for customers, for the brand, and for the business. It also leads strategic partnership development. Finally, as we expand our global footprint, it will increasingly work closely with International teams to shape the global roadmap and ensure scalability beyond the UK. A passion for the brand, its products, and doing what is right for customers is vital - ensuring the proposition reflects the heart of the business and creates value customers truly feel. Key accountabilities and measures Set & Own the Loyalty Strategy and Multi Year Roadmap Define the strategic direction across customer, commercial, and brand objectives. Own the loyalty roadmap, working closely with Product - shaping what we build, sequencing priorities, and ensuring all investment decisions are customer led and commercially grounded. Establish the frameworks, criteria, and governance that underpin prioritisation. Lead the Loyalty Proposition & Customer Experience Design Own the end to end loyalty proposition across rewards, personalisation, experiences (including clubs), partnerships, and omnichannel journeys. Develop new propositions from initial customer insight / challenge through to launch, working closely with business and D&T teams to ensure smooth delivery and long-term success of new propositions. Ensure the proposition reflects brand values - trusted quality, product passion, value. Translate customer insights, behavioural data, and market intelligence into compelling, differentiated propositions. Lead Partner Strategy & Ecosystem Expansion Define the partner strategy - identifying, evaluating, and shaping partnerships that enhance loyalty value and emotional connection. Work cross functionally to secure commercial, operational and tech feasibility for partner propositions (e.g. earn/burn, experiential benefits, brand partnerships). Manage partnerships from contract through to execution and ongoing relationship management. Establish a viable loyalty partnerships operating model and scale in line with results over time. Lead Insights, Customer Understanding & Competitor Intelligence Integrate insights including qualitative and quantitative research, market benchmarking, and global loyalty best practice. Translate insights into clear strategic opportunities and recommendations. Monitor competitive developments and loyalty innovation to keep us ahead of market. Collaborate with International Markets Partner with International to define and evolve the global strategy. Shape the international loyalty proposition and ensure alignment with the UK roadmap while allowing for appropriate flexibility. Guide Commercial & Financial Impact Assessment Partner with Finance to develop business cases, model commercial outcomes, and assess customer value. Ensure all propositions are commercially viable, brand enhancing, and customer positive. Shape Digital Product Direction & Personalisation Strategy Work closely with Product, Engineering and Data Science to define customer first product requirements. Prioritise features and capabilities that enable long term loyalty growth. Represent Loyalty in Senior Forums & Influence Key Stakeholders Represent the loyalty strategy in business reviews, governance forums, and cross functional decision making. Build alignment across Marketing, Food, FHB, Financial Services, Retail, Online, Product, Analytics and Tech. Inspire teams around the future vision. Key skills and experience Proven experience at Senior Manager or Director level in consultancy Strong loyalty & proposition leadership: Proven experience shaping loyalty strategy or customer propositions at scale. Customer centric & insight driven mindset: Ability to unlock insight from data, research and behaviour - and turn it into strategy. Outstanding strategic thinking & prioritisation: Comfortable shaping direction amid ambiguity and making clear choices on what matters most. Commercial acumen: Strong capability in business case development and commercial impact assessment. Exceptional storytelling & communication: Able to craft compelling strategic narratives for ExCo, senior forums and cross functional stakeholders. Partner strategy & ecosystem development: Experience identifying, negotiating, and shaping partnership value exchanges. Cross functional leadership: Effective at influencing Product, Engineering, Delivery, Marketing, Retail, Finance, Analytics and International teams. Digital & product fluency: Understanding of digital product development, loyalty technologies, and personalisation capabilities. Brand passion: A deep personal connection to the brand, its products, and its customers.
Company Description We are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross95marketsofferunparalleledcapabilitiesinMedia,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definitionof ROI, as it has changed with the ever- complicatedcommunicationslandscape.ROI isnolongersimplyaboutthemost efficient planning, buying and reporting of media. Yes,ROIisaboutdeliveringReturnonInvestment;butit'salsoaboutgoingbeyondtodelivera ReturnonImaginationandmoreintegratedexperiencesthatinspireGrowth.Top-linegrowth forourclients'businesses,growthforourpeopleandgrowthforourculture. Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading. ThisbreadthmeanswedeliverInsightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business outcomes. Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-classstrategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuilding relationshipswithsomeoftheworld'smostexcitingstart-ups.Weleverageover30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. AtZenith,weultimatelyseekoutamoremeaningfulkindofROI. Ouruniquewayofthinking inspiresgrowth for some of theworld's leadingbrands,includingCoty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,TikTok and Verizon. Overview If you love turning complex ad tech ecosystems into elegant, scalable solutions - and you get a buzz from building foundations that power smarter marketing - this role has your name on it. We're looking for an Ad Tech & Data Manager to lead Ad Technology and Audience Strategy across a diverse portfolio of global clients spanning luxury, hospitality, travel, and FMCG sectors. You'll sit at the intersection of technology, data, and activation, helping teams unlock performance today while building future-proofed capabilities for tomorrow. This is a hands on, delivery focused role for someone who enjoys owning the detail and the bigger picture - from platform setup and governance to audience strategy and roadmap leadership. Why this role? This is a chance to play a pivotal role in shaping how world class brands across luxury, hospitality, travel, and FMCG activate data and technology at scale. You'll have real ownership, real influence, and the opportunity to build systems and standards that make a lasting impact. Responsibilities What you'll be doing Owning the Ad Tech foundation You'll take the lead on ad tech strategy and operations, ensuring platforms, tagging, identity, and verification are robust, consistent, and ready to scale across markets and channels. You'll: Own and evolve the ad tech roadmap, prioritising initiatives that unlock performance, efficiency, and governance Translate ambiguity into clear plans - defining workstreams, timelines, owners, risks, and trade offs Build and maintain tagging and asset inventories, with strong QA and documentation standards Set and govern verification standards, from partner setup to ongoing benchmarking Support DSP and ad tech consolidation programmes Oversee correct setup and governance across ad servers, DSPs, and social platforms Lead vendor assessments, pilots, and rollouts, creating enablement materials that drive adoption Develop playbooks, run training sessions, and empower activation teams with repeatable best practice Driving smarter data and audience activation You'll help teams move beyond one off targeting to scalable, reusable audience strategies by: Defining clear audience management standards, including taxonomy and segmentation principles Providing guidance on the use of 1st, 2nd, and 3rd party data across platforms and use cases Supporting teams to build, activate, and optimise audience segments in platform Contributing to CDP and first party data activation workstreams Qualifications What you'll bring You're confident navigating the digital advertising ecosystem and understand how the pieces fit together. You likely have: Strong knowledge of ad servers, DSPs, search, identity, and measurement platforms Hands on experience with ad serving or activation platforms, ideally within Google Marketing Platform (e.g. CM360, DV360) Solid experience with tagging, tracking QA, and data quality governance Proven project management skills across multiple workstreams and senior stakeholders The ability to clearly communicate recommendations and progress through decks, docs, and working sessions Confidence producing runbooks, governance frameworks, and stakeholder ready updates Familiarity with identity and privacy safe data activation solutions Experience working across multiple markets or within global local operating models Ready to build what's next? If you're excited by the idea of leading ad tech and data strategy, partnering with brilliant teams, and shaping how modern marketing works - we'd love to hear from you. Apply now and let's start the conversation. Additional Information Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Mar 06, 2026
Full time
Company Description We are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross95marketsofferunparalleledcapabilitiesinMedia,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definitionof ROI, as it has changed with the ever- complicatedcommunicationslandscape.ROI isnolongersimplyaboutthemost efficient planning, buying and reporting of media. Yes,ROIisaboutdeliveringReturnonInvestment;butit'salsoaboutgoingbeyondtodelivera ReturnonImaginationandmoreintegratedexperiencesthatinspireGrowth.Top-linegrowth forourclients'businesses,growthforourpeopleandgrowthforourculture. Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading. ThisbreadthmeanswedeliverInsightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business outcomes. Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-classstrategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuilding relationshipswithsomeoftheworld'smostexcitingstart-ups.Weleverageover30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. AtZenith,weultimatelyseekoutamoremeaningfulkindofROI. Ouruniquewayofthinking inspiresgrowth for some of theworld's leadingbrands,includingCoty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,TikTok and Verizon. Overview If you love turning complex ad tech ecosystems into elegant, scalable solutions - and you get a buzz from building foundations that power smarter marketing - this role has your name on it. We're looking for an Ad Tech & Data Manager to lead Ad Technology and Audience Strategy across a diverse portfolio of global clients spanning luxury, hospitality, travel, and FMCG sectors. You'll sit at the intersection of technology, data, and activation, helping teams unlock performance today while building future-proofed capabilities for tomorrow. This is a hands on, delivery focused role for someone who enjoys owning the detail and the bigger picture - from platform setup and governance to audience strategy and roadmap leadership. Why this role? This is a chance to play a pivotal role in shaping how world class brands across luxury, hospitality, travel, and FMCG activate data and technology at scale. You'll have real ownership, real influence, and the opportunity to build systems and standards that make a lasting impact. Responsibilities What you'll be doing Owning the Ad Tech foundation You'll take the lead on ad tech strategy and operations, ensuring platforms, tagging, identity, and verification are robust, consistent, and ready to scale across markets and channels. You'll: Own and evolve the ad tech roadmap, prioritising initiatives that unlock performance, efficiency, and governance Translate ambiguity into clear plans - defining workstreams, timelines, owners, risks, and trade offs Build and maintain tagging and asset inventories, with strong QA and documentation standards Set and govern verification standards, from partner setup to ongoing benchmarking Support DSP and ad tech consolidation programmes Oversee correct setup and governance across ad servers, DSPs, and social platforms Lead vendor assessments, pilots, and rollouts, creating enablement materials that drive adoption Develop playbooks, run training sessions, and empower activation teams with repeatable best practice Driving smarter data and audience activation You'll help teams move beyond one off targeting to scalable, reusable audience strategies by: Defining clear audience management standards, including taxonomy and segmentation principles Providing guidance on the use of 1st, 2nd, and 3rd party data across platforms and use cases Supporting teams to build, activate, and optimise audience segments in platform Contributing to CDP and first party data activation workstreams Qualifications What you'll bring You're confident navigating the digital advertising ecosystem and understand how the pieces fit together. You likely have: Strong knowledge of ad servers, DSPs, search, identity, and measurement platforms Hands on experience with ad serving or activation platforms, ideally within Google Marketing Platform (e.g. CM360, DV360) Solid experience with tagging, tracking QA, and data quality governance Proven project management skills across multiple workstreams and senior stakeholders The ability to clearly communicate recommendations and progress through decks, docs, and working sessions Confidence producing runbooks, governance frameworks, and stakeholder ready updates Familiarity with identity and privacy safe data activation solutions Experience working across multiple markets or within global local operating models Ready to build what's next? If you're excited by the idea of leading ad tech and data strategy, partnering with brilliant teams, and shaping how modern marketing works - we'd love to hear from you. Apply now and let's start the conversation. Additional Information Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
At Atlantis Health, we partner with pharmaceutical, biotech and healthcare organisations to co design and deliver personalised, multichannel patient engagement solutions that improve experiences and outcomes across the health journey. With offices in London, Frankfurt, New Jersey, Sydney and New Zealand, we bring together leading behavioural science, co design and data driven digital platforms and proprietary technologies to create scalable, patient centred solutions that support people living with long term conditions and empower positive health outcomes - delivering Change for Good. We're looking for a Country Manager to lead the AHUK business - with full P&L accountability - and to elevate our UK market position as a best-in-class patient solutions partner which supports UK, European and Global Head office pharmaceutical partners. This role is for a leader who can drive commercial performance and bring genuine depth in integrating behavioural science evidence and frameworks into engaging, patient centric solutions, delivered through modern technology. The Opportunity As UK Country Manager, you'll own UK strategy, performance and culture - leading department heads and partnering closely with the global team. You'll strengthen and grow key client relationships, guide the evolution of the Atlantis Health offering in market, and ensure we consistently deliver on time, on strategy and on budget solutions. Critically, you will champion the UK's capability to translate behavioural science into real world, scalable programmes, using leading technologies to optimise outcomes for patients, HCPs, clients and internal teams. What You'll Be Responsible For 1) Market & Commercial Leadership (P&L Ownership) Full responsibility for the AHUK P&L and achievement of strategic, operational and financial objectives, aligned to Group strategy. Lead business development and the in market evolution of the Atlantis offer, including selling and scaling globally developed behaviour change solutions that are tailored to client needs, not just off the shelf products. Develop and execute a local marketing plan, pulling through Group marketing activity to support BD efforts. Represent and champion Atlantis Health in senior external engagements with clients, partners and suppliers. 2) Behavioural Science Excellence Embedded in Consulting Services & Delivery (Core Focus) Set the expectation that every UK solution is grounded in leading behavioural science evidence and makes explicit use of recognised behaviour change frameworks as relevant. Lead multidisciplinary teams (e.g., behavioural science, co design, client services, strategic consulting, creative, digital, data/insights) to translate evidence into engaging, patient centred solutions that drive measurable change. Ensure our patient engagement solutions are designed with patients and providers, reflecting real world barriers, motivations and context. Drive a culture of outcomes: clear behavioural objectives, pragmatic measurement, and continuous optimisation of interventions to improve stakeholder experience and results. 3) Technology Enabled Patient Centric Solutions (Core Focus) Champion the deployment of leading technologies to enable personalisation and multichannel engagement (digital platforms, data driven segmentation, content personalisation, workflow/CRM integration, automation, analytics, and emerging AI capabilities where appropriate). Ensure technology is used in service of patient needs - designing solutions that are simple, supportive, accessible, and credible for patients and HCPs. Strengthen UK capability to deliver scalable solutions using data driven digital platforms and proprietary technologies that enhance engagement and outcomes. 4) Operational Excellence & People Leadership Ensure on time, on strategy, on budget delivery of client consulting and end to end solutions in collaboration with client services leadership. Drive local operational efficiency and best practice implementation. Lead recruitment, development, motivation and performance management for UK teams and department leads 20 people working hybrid remote with two days a week in our office based in Richmond, West London. Implement Group policies, procedures and communications locally. 5) Governance, Risk & Accountability Act as senior UK leader with strong governance discipline across delivery, financial controls and operational risk. Serve as the UK Senior Responsible Individual (SRI) for data privacy and compliance, accountable for key decisions and risk acceptance (with day to day operational support from Group Quality & Compliance). About You You're a commercially strong, people centred leader who can credibly sit with clients at senior level and go deep on how behavioural science, co design and technology create better outcomes. You'll likely bring: Proven leadership experience with P&L accountability in healthcare/life sciences, patient engagement, digital health, agency/professional services or adjacent sectors Demonstrated experience integrating behavioural science evidence and frameworks into real world, patient centred solutions (not just "awareness" - you've operationalised it) 10+ year track record deploying patient centric solutions using leading technologies and multichannel approaches, translating strategy into delivery at scale including in the UK, across the EU and also US Strong client leadership: trusted advisor mindset, commercial rigour, and confidence leading complex stakeholder environments Leadership style that is clear, accountable, inclusive and pragmatic - able to build a high performing, values led culture Right to work in United Kingdom Why Join Atlantis Health? A global mission led organisation that blends behavioural science and technology to deliver better health outcomes and experiences - Change for Good For 25 years we have been supporting pharmaceutical clients locally in the UK and also European and global teams, helping design and deploy patient centric solutions at scale. These solutions include research, strategic consulting and end to end patient engagement solutions. The chance to lead a strategically important market with genuine autonomy and global collaboration Work that is meaningful, evidence based and built with patients and providers - not theory on a slide deck Competitive Salary and Benefits Package Ready to Create Change for Good? If you're excited by being part of a group focused on empowering patients to improve outcomes for all, owning a market, scaling behavioural science excellence, and deploying technology to deliver truly patient centric solutions - we'd love to hear from you.
Mar 06, 2026
Full time
At Atlantis Health, we partner with pharmaceutical, biotech and healthcare organisations to co design and deliver personalised, multichannel patient engagement solutions that improve experiences and outcomes across the health journey. With offices in London, Frankfurt, New Jersey, Sydney and New Zealand, we bring together leading behavioural science, co design and data driven digital platforms and proprietary technologies to create scalable, patient centred solutions that support people living with long term conditions and empower positive health outcomes - delivering Change for Good. We're looking for a Country Manager to lead the AHUK business - with full P&L accountability - and to elevate our UK market position as a best-in-class patient solutions partner which supports UK, European and Global Head office pharmaceutical partners. This role is for a leader who can drive commercial performance and bring genuine depth in integrating behavioural science evidence and frameworks into engaging, patient centric solutions, delivered through modern technology. The Opportunity As UK Country Manager, you'll own UK strategy, performance and culture - leading department heads and partnering closely with the global team. You'll strengthen and grow key client relationships, guide the evolution of the Atlantis Health offering in market, and ensure we consistently deliver on time, on strategy and on budget solutions. Critically, you will champion the UK's capability to translate behavioural science into real world, scalable programmes, using leading technologies to optimise outcomes for patients, HCPs, clients and internal teams. What You'll Be Responsible For 1) Market & Commercial Leadership (P&L Ownership) Full responsibility for the AHUK P&L and achievement of strategic, operational and financial objectives, aligned to Group strategy. Lead business development and the in market evolution of the Atlantis offer, including selling and scaling globally developed behaviour change solutions that are tailored to client needs, not just off the shelf products. Develop and execute a local marketing plan, pulling through Group marketing activity to support BD efforts. Represent and champion Atlantis Health in senior external engagements with clients, partners and suppliers. 2) Behavioural Science Excellence Embedded in Consulting Services & Delivery (Core Focus) Set the expectation that every UK solution is grounded in leading behavioural science evidence and makes explicit use of recognised behaviour change frameworks as relevant. Lead multidisciplinary teams (e.g., behavioural science, co design, client services, strategic consulting, creative, digital, data/insights) to translate evidence into engaging, patient centred solutions that drive measurable change. Ensure our patient engagement solutions are designed with patients and providers, reflecting real world barriers, motivations and context. Drive a culture of outcomes: clear behavioural objectives, pragmatic measurement, and continuous optimisation of interventions to improve stakeholder experience and results. 3) Technology Enabled Patient Centric Solutions (Core Focus) Champion the deployment of leading technologies to enable personalisation and multichannel engagement (digital platforms, data driven segmentation, content personalisation, workflow/CRM integration, automation, analytics, and emerging AI capabilities where appropriate). Ensure technology is used in service of patient needs - designing solutions that are simple, supportive, accessible, and credible for patients and HCPs. Strengthen UK capability to deliver scalable solutions using data driven digital platforms and proprietary technologies that enhance engagement and outcomes. 4) Operational Excellence & People Leadership Ensure on time, on strategy, on budget delivery of client consulting and end to end solutions in collaboration with client services leadership. Drive local operational efficiency and best practice implementation. Lead recruitment, development, motivation and performance management for UK teams and department leads 20 people working hybrid remote with two days a week in our office based in Richmond, West London. Implement Group policies, procedures and communications locally. 5) Governance, Risk & Accountability Act as senior UK leader with strong governance discipline across delivery, financial controls and operational risk. Serve as the UK Senior Responsible Individual (SRI) for data privacy and compliance, accountable for key decisions and risk acceptance (with day to day operational support from Group Quality & Compliance). About You You're a commercially strong, people centred leader who can credibly sit with clients at senior level and go deep on how behavioural science, co design and technology create better outcomes. You'll likely bring: Proven leadership experience with P&L accountability in healthcare/life sciences, patient engagement, digital health, agency/professional services or adjacent sectors Demonstrated experience integrating behavioural science evidence and frameworks into real world, patient centred solutions (not just "awareness" - you've operationalised it) 10+ year track record deploying patient centric solutions using leading technologies and multichannel approaches, translating strategy into delivery at scale including in the UK, across the EU and also US Strong client leadership: trusted advisor mindset, commercial rigour, and confidence leading complex stakeholder environments Leadership style that is clear, accountable, inclusive and pragmatic - able to build a high performing, values led culture Right to work in United Kingdom Why Join Atlantis Health? A global mission led organisation that blends behavioural science and technology to deliver better health outcomes and experiences - Change for Good For 25 years we have been supporting pharmaceutical clients locally in the UK and also European and global teams, helping design and deploy patient centric solutions at scale. These solutions include research, strategic consulting and end to end patient engagement solutions. The chance to lead a strategically important market with genuine autonomy and global collaboration Work that is meaningful, evidence based and built with patients and providers - not theory on a slide deck Competitive Salary and Benefits Package Ready to Create Change for Good? If you're excited by being part of a group focused on empowering patients to improve outcomes for all, owning a market, scaling behavioural science excellence, and deploying technology to deliver truly patient centric solutions - we'd love to hear from you.
Overview We are hiring for a German Speaking Project Manager to join an international creative media agency. Location: South London (15 minutes by train from Central London). Hybrid (3 days office / 2 days home). Languages: Fluent German & English Required. The Company Our client is an international creative media company, working with major client brands from across the world. The Role German Speaking Project Manager, you will work on high profile German speaking client brands and manage a number of projects within the creative industry. Typical job responsibilities will include: Be responsible for client accounts, projects and brands and develop client relationships Manage a large number of projects from taking the initial client brief to releasing the project to the client Work closely with the internal Design teams to facilitate the production of artwork for clients Manage large international brands/countries as required Ensure design and production across all product packaging Advise clients on timelines for the design and artwork process Write briefings for internal design, photoshoot and digital artwork project teams Organise photoshoots, get quotations, write photo briefings etc. Keep full track of all your live projects Candidate Profile & Requirements Fluent in German and English (spoken & written) Account/Project Management experience is essential from a media / creative environment Be able to demonstrate previous experience running accounts or projects Previous experience working within a creative environment is essential Some marketing or branding experience would be highly beneficial Self-motivated, highly organised, able to manage time-lines and meet constant deadlines Experience of managing a range of projects Salary, Benefits & Working Hours £35,000 - £40,000. Monday - Friday, normal office hours. Hybrid (3 days office / 2 days home) To be considered for this exciting opportunity, please send your CV! Recruiter Contact:
Mar 06, 2026
Full time
Overview We are hiring for a German Speaking Project Manager to join an international creative media agency. Location: South London (15 minutes by train from Central London). Hybrid (3 days office / 2 days home). Languages: Fluent German & English Required. The Company Our client is an international creative media company, working with major client brands from across the world. The Role German Speaking Project Manager, you will work on high profile German speaking client brands and manage a number of projects within the creative industry. Typical job responsibilities will include: Be responsible for client accounts, projects and brands and develop client relationships Manage a large number of projects from taking the initial client brief to releasing the project to the client Work closely with the internal Design teams to facilitate the production of artwork for clients Manage large international brands/countries as required Ensure design and production across all product packaging Advise clients on timelines for the design and artwork process Write briefings for internal design, photoshoot and digital artwork project teams Organise photoshoots, get quotations, write photo briefings etc. Keep full track of all your live projects Candidate Profile & Requirements Fluent in German and English (spoken & written) Account/Project Management experience is essential from a media / creative environment Be able to demonstrate previous experience running accounts or projects Previous experience working within a creative environment is essential Some marketing or branding experience would be highly beneficial Self-motivated, highly organised, able to manage time-lines and meet constant deadlines Experience of managing a range of projects Salary, Benefits & Working Hours £35,000 - £40,000. Monday - Friday, normal office hours. Hybrid (3 days office / 2 days home) To be considered for this exciting opportunity, please send your CV! Recruiter Contact:
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Why be a Retail Media Manager at THG Beauty? The Retail Media Manager - Non-Endemic is responsible for driving incremental retail media revenue from non-endemic brand partners (brands that do not retail products on-site) by translating our first-party audience, insight and media capabilities into compelling, scalable advertising solutions. This role is commercial and consultative, owning end-to-end relationships with non-endemic partners across sectors such as FMCG, lifestyle, services, tech, travel and finance. Success will be driven through the creation of full-funnel, insight-led media strategies activated across onsite, offsite and owned channels, aligned to brand objectives such as awareness, consideration, and brand lift rather than direct product sales. The role sits within the Retail Media team and works closely with Digital Activation, Data & Insight & Brand Marketing to build a credible, repeatable non-endemic proposition. As Retail Media Manager , you'll: Non-Endemic Strategy & Revenue Growth Own and grow a portfolio of non-endemic advertisers, accountable for revenue delivery against agreed retail media targets. Translate advertiser objectives (awareness, reach, consideration, brand uplift) into audience-led retail media strategies using first-party data and insight. Identify and unlock new non-endemic categories and verticals, building commercially viable use cases for retail media beyond trade investment. Develop scalable non-endemic packages (e.g. tentpole moments, seasonal opportunities, audience sponsorships) that can be repeated across partners. Client & Agency Partnership Act as a trusted senior partner to brand and agency stakeholders, leading planning conversations and presenting clear value narratives for retail media. Own briefing, planning and recommendation of multi-channel media plans, working collaboratively with agencies where relevant. Lead commercial negotiations, pricing discussions and contract alignment in partnership with Sales and Finance. Media Planning & Activation Shape full-funnel media plans across onsite placements, offsite paid media, CRM, content and sponsorships, aligned to advertiser KPIs. Work closely with Digital Activation and Campaign teams to ensure accurate briefing, delivery and optimisation of campaigns. Ensure campaigns are delivered to agreed timelines, budgets and performance benchmarks. Performance, Insight & Storytelling Own performance narratives for non-endemic campaigns, using insight to demonstrate value beyond conversion (e.g. reach, frequency, engagement, brand metrics) Deliver clear, commercially relevant post-campaign reporting and recommendations to drive repeat investment. Feed learnings back into proposition development, pricing and go-to-market strategy. Cross-Functional Collaboration Partner closely with Data & Insight teams to evolve non-endemic audience products and measurement frameworks. Collaborate with Brand, Content and Marketing teams to align non-endemic activity with key tentpole moments and campaigns. Support internal education on non-endemic retail media, helping scale understanding and confidence across the wider business. What skills and experience do I need for this role? Strong experience in retail media, media sales, agency planning or digital media partnerships. Proven ability to sell upper-funnel and insight-led media solutions, ideally to non-endemic or brand-led advertisers. Strong commercial acumen with experience managing revenue targets and advertiser budgets. Confident communicator with excellent presentation and stakeholder management skills. Data-literate, with the ability to translate insight into compelling commercial stories. What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV How did you hear about THG? Do you require sponsorship to work in the UK? Please disclose your salary expectations to ensure they align with our budgets What is your current notice period? Are you happy to work in our Manchester office 5 days a week?
Mar 06, 2026
Full time
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Why be a Retail Media Manager at THG Beauty? The Retail Media Manager - Non-Endemic is responsible for driving incremental retail media revenue from non-endemic brand partners (brands that do not retail products on-site) by translating our first-party audience, insight and media capabilities into compelling, scalable advertising solutions. This role is commercial and consultative, owning end-to-end relationships with non-endemic partners across sectors such as FMCG, lifestyle, services, tech, travel and finance. Success will be driven through the creation of full-funnel, insight-led media strategies activated across onsite, offsite and owned channels, aligned to brand objectives such as awareness, consideration, and brand lift rather than direct product sales. The role sits within the Retail Media team and works closely with Digital Activation, Data & Insight & Brand Marketing to build a credible, repeatable non-endemic proposition. As Retail Media Manager , you'll: Non-Endemic Strategy & Revenue Growth Own and grow a portfolio of non-endemic advertisers, accountable for revenue delivery against agreed retail media targets. Translate advertiser objectives (awareness, reach, consideration, brand uplift) into audience-led retail media strategies using first-party data and insight. Identify and unlock new non-endemic categories and verticals, building commercially viable use cases for retail media beyond trade investment. Develop scalable non-endemic packages (e.g. tentpole moments, seasonal opportunities, audience sponsorships) that can be repeated across partners. Client & Agency Partnership Act as a trusted senior partner to brand and agency stakeholders, leading planning conversations and presenting clear value narratives for retail media. Own briefing, planning and recommendation of multi-channel media plans, working collaboratively with agencies where relevant. Lead commercial negotiations, pricing discussions and contract alignment in partnership with Sales and Finance. Media Planning & Activation Shape full-funnel media plans across onsite placements, offsite paid media, CRM, content and sponsorships, aligned to advertiser KPIs. Work closely with Digital Activation and Campaign teams to ensure accurate briefing, delivery and optimisation of campaigns. Ensure campaigns are delivered to agreed timelines, budgets and performance benchmarks. Performance, Insight & Storytelling Own performance narratives for non-endemic campaigns, using insight to demonstrate value beyond conversion (e.g. reach, frequency, engagement, brand metrics) Deliver clear, commercially relevant post-campaign reporting and recommendations to drive repeat investment. Feed learnings back into proposition development, pricing and go-to-market strategy. Cross-Functional Collaboration Partner closely with Data & Insight teams to evolve non-endemic audience products and measurement frameworks. Collaborate with Brand, Content and Marketing teams to align non-endemic activity with key tentpole moments and campaigns. Support internal education on non-endemic retail media, helping scale understanding and confidence across the wider business. What skills and experience do I need for this role? Strong experience in retail media, media sales, agency planning or digital media partnerships. Proven ability to sell upper-funnel and insight-led media solutions, ideally to non-endemic or brand-led advertisers. Strong commercial acumen with experience managing revenue targets and advertiser budgets. Confident communicator with excellent presentation and stakeholder management skills. Data-literate, with the ability to translate insight into compelling commercial stories. What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV How did you hear about THG? Do you require sponsorship to work in the UK? Please disclose your salary expectations to ensure they align with our budgets What is your current notice period? Are you happy to work in our Manchester office 5 days a week?
Company Description With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa. We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025. Publicis Commerce As a global branded "wrapper" that delivers the strongest commerce talent, tech, and partnerships in markets, Publicis Commerce provides clients with end to end products and solutions that drive clear business outcomes. With a highly collaborative team of subject matter experts, Publicis Commerce is a trusted partner to clients in navigating the complexities and emerging opportunities of the Commerce landscape, whether that be through marketplaces, eRetail or emerging direct to consumer channels. We have a flexible go to market strategy, whether we appear as Publicis Commerce to clients or through one of our many agencies within the Groupe. From strategy and organisational design to activation models, Publicis Commerce works across a number of exciting briefs, such as how clients can maximise visibility and sales on the digital shelf, best construct data led relationships with retailers and how to effectively transform legacy organisational structures. Our aim is not to talk to individual capabilities, instead focusing on driving client outcomes. There is significant momentum in the Groupe having acquired the retail media platform, Epsilon Retail Media, and the eRetail analytics platform, Profitero, alongside a genuine desire from clients to explore the opportunity the emerging landscape offers. We are placing a significant bet on Commerce within the Groupe on eRetail and are building a powerhouse of capability to deliver on this. We are on the hunt for interesting and ambitious people to join us on this journey. Overview What will you be doing? Working with an iconic beauty brand at the forefront of luxury fragrance, where innovation meets creativity. Reporting directly to the Account Director, the Retail Media Account Manager will play a key role in driving and optimising retail media campaigns across leading retailer platforms. This position is ideal for a commercially minded professional with strong performance and optimisation expertise, excellent client management skills, and a passion for eCommerce strategy. You will be responsible for delivering high impact campaign activations, building strong client relationships, and supporting the development and mentoring of teams to drive best in class retail media performance. Responsibilities Ensure the delivery of day to day campaigns across platforms, like Amazon Advertising, Epsilon Retail Media, Criteo, adhering to agency best practices and driving eCommerce success for clients. Improve communication flows and facilitate calls with local clients to maintain strong relationships and deliver exceptional service. Implement quality assurance processes to ensure campaign accuracy and effectiveness. Develop and execute client account growth strategies and innovation roadmaps to achieve and exceed eCommerce revenue targets. Analyse industry and market trends to provide insights and strategic recommendations that impact client account performance positively. Collaborate effectively with other channel teams across the agency to integrate holistic digital marketing strategies. Manage finance reconciliations and ensure smooth billing processes for client accounts. Provide regular reporting and analysis to client teams, offering actionable insights and improvement plans where necessary. Participate in ongoing internal trainings to expand your knowledge and skills in retail commerce and digital advertising. Engage regularly with key retail and technology partners, including Amazon, Criteo, Sainsbury's, Tesco, and others, to explore collaboration opportunities and industry trends. Qualifications What are we looking for? Must have hands on experience with Amazon Advertising (DSP and Search). May have experience working with Epsilon Retail Media, Criteo, including proven success in managing large accounts, ideally within an agency environment. Strong understanding of search and Amazon Advertising strategy, with knowledge of other digital media channels, attribution models, conversion rate optimisation, "retail readiness," and consumer behaviour. Excellent communication and presentation skills, with the ability to manage internal and external stakeholders at all levels. Experience in managing direct reports and fostering a collaborative team environment. Mindset with the ability to set and achieve goals for teams, as well as shape and execute innovation roadmaps. Advanced proficiency in Microsoft Excel and PowerPoint for data analysis and reporting purposes. Preferred certifications or experience with Amazon Advertising Foundations, Sponsored Ads Foundations, Amazon Vendor Central, Amazon Brand Analytics, Amazon DSP, Epsilon Retail Media, Criteo, or other retailer specific platforms would be a bonus. Additional Information Starcom has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Mar 06, 2026
Full time
Company Description With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa. We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025. Publicis Commerce As a global branded "wrapper" that delivers the strongest commerce talent, tech, and partnerships in markets, Publicis Commerce provides clients with end to end products and solutions that drive clear business outcomes. With a highly collaborative team of subject matter experts, Publicis Commerce is a trusted partner to clients in navigating the complexities and emerging opportunities of the Commerce landscape, whether that be through marketplaces, eRetail or emerging direct to consumer channels. We have a flexible go to market strategy, whether we appear as Publicis Commerce to clients or through one of our many agencies within the Groupe. From strategy and organisational design to activation models, Publicis Commerce works across a number of exciting briefs, such as how clients can maximise visibility and sales on the digital shelf, best construct data led relationships with retailers and how to effectively transform legacy organisational structures. Our aim is not to talk to individual capabilities, instead focusing on driving client outcomes. There is significant momentum in the Groupe having acquired the retail media platform, Epsilon Retail Media, and the eRetail analytics platform, Profitero, alongside a genuine desire from clients to explore the opportunity the emerging landscape offers. We are placing a significant bet on Commerce within the Groupe on eRetail and are building a powerhouse of capability to deliver on this. We are on the hunt for interesting and ambitious people to join us on this journey. Overview What will you be doing? Working with an iconic beauty brand at the forefront of luxury fragrance, where innovation meets creativity. Reporting directly to the Account Director, the Retail Media Account Manager will play a key role in driving and optimising retail media campaigns across leading retailer platforms. This position is ideal for a commercially minded professional with strong performance and optimisation expertise, excellent client management skills, and a passion for eCommerce strategy. You will be responsible for delivering high impact campaign activations, building strong client relationships, and supporting the development and mentoring of teams to drive best in class retail media performance. Responsibilities Ensure the delivery of day to day campaigns across platforms, like Amazon Advertising, Epsilon Retail Media, Criteo, adhering to agency best practices and driving eCommerce success for clients. Improve communication flows and facilitate calls with local clients to maintain strong relationships and deliver exceptional service. Implement quality assurance processes to ensure campaign accuracy and effectiveness. Develop and execute client account growth strategies and innovation roadmaps to achieve and exceed eCommerce revenue targets. Analyse industry and market trends to provide insights and strategic recommendations that impact client account performance positively. Collaborate effectively with other channel teams across the agency to integrate holistic digital marketing strategies. Manage finance reconciliations and ensure smooth billing processes for client accounts. Provide regular reporting and analysis to client teams, offering actionable insights and improvement plans where necessary. Participate in ongoing internal trainings to expand your knowledge and skills in retail commerce and digital advertising. Engage regularly with key retail and technology partners, including Amazon, Criteo, Sainsbury's, Tesco, and others, to explore collaboration opportunities and industry trends. Qualifications What are we looking for? Must have hands on experience with Amazon Advertising (DSP and Search). May have experience working with Epsilon Retail Media, Criteo, including proven success in managing large accounts, ideally within an agency environment. Strong understanding of search and Amazon Advertising strategy, with knowledge of other digital media channels, attribution models, conversion rate optimisation, "retail readiness," and consumer behaviour. Excellent communication and presentation skills, with the ability to manage internal and external stakeholders at all levels. Experience in managing direct reports and fostering a collaborative team environment. Mindset with the ability to set and achieve goals for teams, as well as shape and execute innovation roadmaps. Advanced proficiency in Microsoft Excel and PowerPoint for data analysis and reporting purposes. Preferred certifications or experience with Amazon Advertising Foundations, Sponsored Ads Foundations, Amazon Vendor Central, Amazon Brand Analytics, Amazon DSP, Epsilon Retail Media, Criteo, or other retailer specific platforms would be a bonus. Additional Information Starcom has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
