Tamar roofing & building Services LTD Plymouth, Devon

Tamar Roofing & Building Services Ltd is a rapidly growing roofing and building company based in Plymouth, delivering high-quality roofing services throughout Devon, Cornwall and the wider South West. We are an ambitious business with a strong vision for growth, and we're looking for a talented, creative and driven Videographer / Social Media Manager to take complete ownership of our social media presence and help establish Tamar Roofing as one of the most recognised roofing brands in the South West. This is an exciting opportunity for someone who loves creating high-quality content, understands social media trends and knows how to turn everyday business activities into engaging videos that attract attention, build trust and generate enquiries. We're not looking for someone who simply posts a few pictures each week. We want someone who can build a brand, tell a story and make our business stand out from the competition. THE ROLE You will be responsible for managing our social media platforms, producing professional video content and developing creative marketing campaigns that showcase our projects, team and company. This is a hands-on role combining videography, video editing, photography, social media management and digital marketing. You will regularly visit our roofing projects throughout Devon and Cornwall, capturing high-quality footage of ongoing work, completed projects, customer testimonials and behind-the-scenes activities. KEY RESPONSIBILITIES Videography & Content Creation Plan, film and edit high-quality videos for Instagram, Facebook, TikTok and YouTube. Visit active roofing sites to capture project progress, transformations and completed installations. Produce engaging Instagram Reels, TikToks, YouTube Shorts and longer-form videos. Create professional promotional videos and company advertisements. Film customer testimonials, team interviews and behind-the-scenes content. Capture high-quality photography for marketing, advertising and our website. Produce creative content that showcases our workmanship and professionalism. Develop engaging video concepts, scripts and storytelling ideas. Social Media Management Take full responsibility for the company's social media accounts. Develop and manage a structured weekly and monthly content calendar. Create, schedule and publish engaging content consistently. Write professional, attention-grabbing captions. Monitor social media trends and identify opportunities for viral content. Respond to comments and engage with our online audience. Grow our followers, engagement and brand awareness. Maintain a consistent and professional brand identity across all platforms. Marketing & Business Growth Develop creative campaigns to generate new customer enquiries. Work closely with the company director to plan marketing strategies. Create content promoting special offers, services and company achievements. Support paid social media advertising campaigns. Monitor content performance, reach, engagement and enquiries. Provide regular reports on social media growth and marketing results. Identify new opportunities to increase our online presence. Help position Tamar Roofing as a leading roofing contractor in Plymouth and the South West. WHAT WE'RE LOOKING FOR We want someone who is creative, confident, organised and genuinely passionate about producing exceptional content. Essential Requirements Proven experience in videography and professional video editing. Experience managing business social media accounts. Strong understanding of Instagram, Facebook, TikTok and YouTube. Ability to create engaging, high-quality short-form video content. Proficiency with editing software such as Adobe Premiere Pro, DaVinci Resolve or Final Cut Pro. Excellent photography and camera operation skills. Strong understanding of social media trends and audience engagement. Excellent communication and organisational skills. Ability to work independently and manage your own workload. Creative mindset with the confidence to suggest new ideas. Full UK driving licence. Desirable Skills Experience with drone videography and aerial photography. Experience producing content for construction, property or trade businesses. Knowledge of Meta Ads Manager and paid advertising. Experience creating YouTube content. Graphic design skills using Canva or Adobe Creative Suite. Understanding of social media analytics and lead generation. Experience developing and growing a business brand. WHAT WE OFFER Company Van Provided - For travelling between our projects throughout Devon and Cornwall. Competitive Salary - Based on your experience, skills and ability. Creative Freedom - The opportunity to develop original ideas and take ownership of our content. Career Progression - Grow alongside an ambitious and expanding business. Supportive Team - Work directly with the company director and a motivated team. Varied Working Environment - A mixture of site visits, filming, editing and office-based work. Opportunity to Make an Impact - Play a major role in building one of the most recognisable roofing brands in the South West. WHAT SUCCESS LOOKS LIKE We want our Videographer / Social Media Manager to become a key part of our business growth. Your success will be measured by: Consistently producing high-quality, engaging content. Increasing our social media following and engagement. Growing brand recognition throughout Devon and Cornwall. Generating more enquiries through organic and paid social media. Developing a strong and recognisable company identity. Showcasing our projects and team to an exceptional standard. Helping establish Tamar Roofing as a leading name in the roofing industry.

Oct 23, 2026

Full time

Tamar Roofing & Building Services Ltd is a rapidly growing roofing and building company based in Plymouth, delivering high-quality roofing services throughout Devon, Cornwall and the wider South West. We are an ambitious business with a strong vision for growth, and we're looking for a talented, creative and driven Videographer / Social Media Manager to take complete ownership of our social media presence and help establish Tamar Roofing as one of the most recognised roofing brands in the South West. This is an exciting opportunity for someone who loves creating high-quality content, understands social media trends and knows how to turn everyday business activities into engaging videos that attract attention, build trust and generate enquiries. We're not looking for someone who simply posts a few pictures each week. We want someone who can build a brand, tell a story and make our business stand out from the competition. THE ROLE You will be responsible for managing our social media platforms, producing professional video content and developing creative marketing campaigns that showcase our projects, team and company. This is a hands-on role combining videography, video editing, photography, social media management and digital marketing. You will regularly visit our roofing projects throughout Devon and Cornwall, capturing high-quality footage of ongoing work, completed projects, customer testimonials and behind-the-scenes activities. KEY RESPONSIBILITIES Videography & Content Creation Plan, film and edit high-quality videos for Instagram, Facebook, TikTok and YouTube. Visit active roofing sites to capture project progress, transformations and completed installations. Produce engaging Instagram Reels, TikToks, YouTube Shorts and longer-form videos. Create professional promotional videos and company advertisements. Film customer testimonials, team interviews and behind-the-scenes content. Capture high-quality photography for marketing, advertising and our website. Produce creative content that showcases our workmanship and professionalism. Develop engaging video concepts, scripts and storytelling ideas. Social Media Management Take full responsibility for the company's social media accounts. Develop and manage a structured weekly and monthly content calendar. Create, schedule and publish engaging content consistently. Write professional, attention-grabbing captions. Monitor social media trends and identify opportunities for viral content. Respond to comments and engage with our online audience. Grow our followers, engagement and brand awareness. Maintain a consistent and professional brand identity across all platforms. Marketing & Business Growth Develop creative campaigns to generate new customer enquiries. Work closely with the company director to plan marketing strategies. Create content promoting special offers, services and company achievements. Support paid social media advertising campaigns. Monitor content performance, reach, engagement and enquiries. Provide regular reports on social media growth and marketing results. Identify new opportunities to increase our online presence. Help position Tamar Roofing as a leading roofing contractor in Plymouth and the South West. WHAT WE'RE LOOKING FOR We want someone who is creative, confident, organised and genuinely passionate about producing exceptional content. Essential Requirements Proven experience in videography and professional video editing. Experience managing business social media accounts. Strong understanding of Instagram, Facebook, TikTok and YouTube. Ability to create engaging, high-quality short-form video content. Proficiency with editing software such as Adobe Premiere Pro, DaVinci Resolve or Final Cut Pro. Excellent photography and camera operation skills. Strong understanding of social media trends and audience engagement. Excellent communication and organisational skills. Ability to work independently and manage your own workload. Creative mindset with the confidence to suggest new ideas. Full UK driving licence. Desirable Skills Experience with drone videography and aerial photography. Experience producing content for construction, property or trade businesses. Knowledge of Meta Ads Manager and paid advertising. Experience creating YouTube content. Graphic design skills using Canva or Adobe Creative Suite. Understanding of social media analytics and lead generation. Experience developing and growing a business brand. WHAT WE OFFER Company Van Provided - For travelling between our projects throughout Devon and Cornwall. Competitive Salary - Based on your experience, skills and ability. Creative Freedom - The opportunity to develop original ideas and take ownership of our content. Career Progression - Grow alongside an ambitious and expanding business. Supportive Team - Work directly with the company director and a motivated team. Varied Working Environment - A mixture of site visits, filming, editing and office-based work. Opportunity to Make an Impact - Play a major role in building one of the most recognisable roofing brands in the South West. WHAT SUCCESS LOOKS LIKE We want our Videographer / Social Media Manager to become a key part of our business growth. Your success will be measured by: Consistently producing high-quality, engaging content. Increasing our social media following and engagement. Growing brand recognition throughout Devon and Cornwall. Generating more enquiries through organic and paid social media. Developing a strong and recognisable company identity. Showcasing our projects and team to an exceptional standard. Helping establish Tamar Roofing as a leading name in the roofing industry.

Sales Director - Enterprise

NetApp Windsor, Berkshire

Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary As Sales Director - Enterprise at NetApp, you are accountable for leading all enterprise sales activity across a defined region, focused on the largest and most complex customer environments. You will own regional revenue performance while driving long term, multi year growth across a portfolio of strategically critical enterprise accounts. In this role, you will lead a highly matrixed enterprise go-to-market organization, aligning Client Executives, solution specialists, technical pre-sales, partners, and extended stakeholders to execute sophisticated, value-based sales motions. You will engage at the most senior levels of customer organizations, positioning NetApp as a trusted strategic platform partner aligned to enterprise-wide data, cloud, and digital transformation initiatives. As a senior executive presence both internally and externally, the Sales Director Enterprise serves as a trusted advisor to C suite leaders while providing strong leadership, coaching, and direction to a high-performing enterprise sales team. Job Requirements • Own and deliver enterprise segment revenue, pipeline, and growth objectives across a defined region, ensuring predictable execution and sustained account expansion. • Develop and execute regional enterprise account strategies that balance near-term results with multi-year transformation opportunities and strategic deal pursuits. • Build and maintain trusted executive-level relationships with CIO, CTO, CDO, CISO, and Line-of-Business leaders across enterprise customers. • Personally sponsor and lead the region's largest and most complex opportunities, ensuring disciplined qualification, governance, forecasting accuracy, and risk management. • Lead, coach, and develop a team of Enterprise Client Executives, setting clear expectations around account planning, value-based selling, and executive engagement. • Drive strategic partner engagement with systems integrators, cloud providers, and technology partners, integrating them into enterprise account strategies and deal execution. • Champion enterprise sales transformation through adoption of AI-enabled selling, data-driven decision-making, and modern sales execution practices. Skills & Qualifications • Proven experience leading enterprise-segment sales teams and managing large, complex, multi-year, high-value customer engagements. • Demonstrated track record of exceeding enterprise revenue targets and driving sustained growth in technology, infrastructure, cloud, or enterprise software environments. • Strong executive presence with the ability to influence, advise, and build credibility with C-suite and senior enterprise stakeholders. • Highly structured and disciplined leader capable of orchestrating multiple concurrent enterprise sales motions across matrixed organizations. • Strong business and financial acumen combined with technical credibility across data management, cloud, hybrid infrastructure, and modern enterprise architectures. • Exceptional communication, negotiation, and leadership skills, with the ability to inspire high-performing teams and drive alignment across stakeholders. • Bachelor's degree in Business, Marketing, or a related field required; MBA or equivalent advanced degree preferred At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support-rather than replace-human decision-making.

Oct 23, 2026

Full time

Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary As Sales Director - Enterprise at NetApp, you are accountable for leading all enterprise sales activity across a defined region, focused on the largest and most complex customer environments. You will own regional revenue performance while driving long term, multi year growth across a portfolio of strategically critical enterprise accounts. In this role, you will lead a highly matrixed enterprise go-to-market organization, aligning Client Executives, solution specialists, technical pre-sales, partners, and extended stakeholders to execute sophisticated, value-based sales motions. You will engage at the most senior levels of customer organizations, positioning NetApp as a trusted strategic platform partner aligned to enterprise-wide data, cloud, and digital transformation initiatives. As a senior executive presence both internally and externally, the Sales Director Enterprise serves as a trusted advisor to C suite leaders while providing strong leadership, coaching, and direction to a high-performing enterprise sales team. Job Requirements • Own and deliver enterprise segment revenue, pipeline, and growth objectives across a defined region, ensuring predictable execution and sustained account expansion. • Develop and execute regional enterprise account strategies that balance near-term results with multi-year transformation opportunities and strategic deal pursuits. • Build and maintain trusted executive-level relationships with CIO, CTO, CDO, CISO, and Line-of-Business leaders across enterprise customers. • Personally sponsor and lead the region's largest and most complex opportunities, ensuring disciplined qualification, governance, forecasting accuracy, and risk management. • Lead, coach, and develop a team of Enterprise Client Executives, setting clear expectations around account planning, value-based selling, and executive engagement. • Drive strategic partner engagement with systems integrators, cloud providers, and technology partners, integrating them into enterprise account strategies and deal execution. • Champion enterprise sales transformation through adoption of AI-enabled selling, data-driven decision-making, and modern sales execution practices. Skills & Qualifications • Proven experience leading enterprise-segment sales teams and managing large, complex, multi-year, high-value customer engagements. • Demonstrated track record of exceeding enterprise revenue targets and driving sustained growth in technology, infrastructure, cloud, or enterprise software environments. • Strong executive presence with the ability to influence, advise, and build credibility with C-suite and senior enterprise stakeholders. • Highly structured and disciplined leader capable of orchestrating multiple concurrent enterprise sales motions across matrixed organizations. • Strong business and financial acumen combined with technical credibility across data management, cloud, hybrid infrastructure, and modern enterprise architectures. • Exceptional communication, negotiation, and leadership skills, with the ability to inspire high-performing teams and drive alignment across stakeholders. • Bachelor's degree in Business, Marketing, or a related field required; MBA or equivalent advanced degree preferred At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support-rather than replace-human decision-making.

Senior Director, Exposure & Vulnerability Management

WTW

Description WTW is seeking a Senior Director of Exposure & Vulnerability Management to lead WTW's vulnerability management security program. Reporting to the Global Head of Attack Surface Management, this leader owns the strategy, execution and evolution of enterprise exposure management capabilities spanning vulnerability operations, exposure validation, aligning with secure development (SAST/SCA/DAST) and risk intelligence, with a relentless focus on prioritization, business impact, mitigation strategies and measurable risk reduction. The role partners closely with Corporate & Business Technology, Cloud Operations, Product, Platform Engineering, Risk Management, Privacy & Compliance, Managed Service Providers and Internal Audit stakeholders to ensure security findings are translated into actionable insight, aligned remediation priorities and demonstrably improved security outcomes across the enterprise. As a senior member of the Attack Surface Management leadership team, the Senior Director also acts as a strategic deputy to the Global Head, contributing to program direction, investment decisions, steering committee deliverables, and executive-level reporting. The Role As WTW continues to scale its digital platforms, client services and cloud estate, managing cyber risk requires more than identifying vulnerabilities. It requires understanding exposure, exploitability, reachability and business impact across infrastructure, cloud, identity, applications and the software supply chain. The Exposure & Vulnerability Management function is accountable for transforming how security risk is identified, contextualized, validated and addressed across the enterprise. This includes shifting to a unified, continuous exposure management model that is aligned to Continuous Threat Exposure Management (CTEM) principles and built on an accurate, authoritative view of WTW's assets. The Senior Director will lead multi-disciplinary global teams while driving modernization across data, tooling, metrics, governance and engagement models. The Responsibilities Exposure Management Strategy & Program Leadership Define and own WTW's enterprise exposure & vulnerability management strategy and a multi-year roadmap that aligns infrastructure, cloud, application, identity and software supply chain risk into a unified risk view. Operationalize a continuous exposure & vulnerability management lifecycle (scoping, discovery, prioritization, validation and mobilization) aligned to CTEM principles. Track vulnerabilities via risk-based prioritization grounded in exploitability, threat intelligence, asset criticality, exposure and business impact. Establish clear ownership models, accountability and engagement patterns with technology and engineering teams to drive timely and effective remediation. Own the annual operating plan and budget for exposure & vulnerability management, building business cases for investment and demonstrating return in terms of risk reduction. Discovery, Scoping & Asset Context Ensure continuous, comprehensive discovery of exposures across on-premises, cloud technologies, endpoints, IoT, SaaS and internet-facing attack surfaces. Partner with the Asset Management team to ensure exposure data is anchored to an accurate, authoritative asset inventory (CMDB), including ownership, business service mapping and criticality tiering. Ensure exposure coverage includes misconfigurations, cloud posture, identity and access weaknesses, external attack surface and unmanaged or shadow assets. Risk-Based Prioritization & Exposure Validation Own and continuously refine WTW's risk-based vulnerability scoring and prioritization model, incorporating exploit prediction (e.g. EPSS), known-exploited intelligence (e.g. CISA KEV), threat intelligence, compensating controls and business context. Establish exposure validation capabilities, including attack path analysis, breach and attack simulation, and coordination with penetration testing and red team functions, to confirm real-world exploitability. Define and maintain risk-tiered remediation SLAs that differentiate by exposure, asset type and business criticality. Vulnerability Operations & Remediation Mobilization Lead global teams responsible for vulnerability operations, ensuring consistent, scalable execution of discovery, validation, prioritization, tracking and closure across technology domains. Drive remediation mobilization through integrated workflows, clear hand-offs to owning teams and escalation paths for overdue or high-risk exposures. Lead WTW's response to critical and emerging vulnerabilities (e.g. zero-days and widely exploited flaws), coordinating rapid impact assessment, executive communication and accelerated remediation with Security Operations, Incident Response and Technology. Maintain availability for critical and emerging vulnerability events (e.g. zero-days), including participation in an on-call rotation or escalation structure to ensure rapid impact assessment and response outside of standard business hours. Own the vulnerability risk exception and acceptance process, ensuring exceptions are risk-assessed, time-bound, approved at the appropriate level and tracked to resolution. Secure Development & Software Supply Chain (Partner to Application Security) Partner with Application Security and Business Technology leadership to embed SAST, DAST and SCA coverage and the broader application security toolchain (e.g., secrets detection, container and infrastructure-as-code scanning) - contributing risk-based prioritization methodology and ensuring application findings feed into the same risk-ranked queue as infrastructure and cloud exposures, rather than owning the toolchain itself. Support Application Security's efforts to embed security earlier in the SDLC by aligning exposure & vulnerability management's remediation workflow, SLAs, and reporting with their developer-friendly tooling and pipeline guardrails - extending consistent tracking and accountability to application-layer findings without taking on pipeline ownership. Collaborate with Application Security, Business Technology, and GRC to strengthen software supply chain risk management - including open-source governance and SBOM practices - providing exposure-management visibility, prioritization, and reporting rather than owning the program. Governance, Regulatory & Risk Alignment Own the policies, standards and procedures governing vulnerability and exposure management, ensuring they are current, enforceable and consistently applied. Ensure the program meets regulatory and contractual obligations across WTW's operating jurisdictions, including DORA, NYDFS Part 500, GDPR and relevant client and industry requirements. Serve as the accountable lead for exposure & vulnerability management in engagements with regulators, Internal Audit, external auditors and client security assessments, and own remediation of related findings. Partner with Enterprise Risk and the second line to align exposure metrics with WTW's cyber risk appetite, key risk indicators and risk register. Assess and govern exposure risk introduced through acquisitions, divestitures and third-party or managed service providers. Data, Metrics & Risk Intelligence Build and mature exposure-focused metrics and KRIs that enable leadership to understand risk posture, trends, remediation effectiveness and SLA performance. Partner with data and analytics teams to leverage security telemetry, automation and correlation across multiple data sources. Translate technical findings into clear, decision-ready insight for the CISO, executive leadership, risk committees and, where required, the Board. Technology, Automation & Vendor Management Drive modernization of exposure & vulnerability management tooling, workflows and integrations, including consolidation and rationalization of overlapping tools. Identify and deliver opportunities for automation, orchestration and responsible use of AI to scale prioritization, triage and remediation. Partner with Product, Business Technology, Engineering, Cloud Operations, and Architecture teams to influence platform capabilities and security-by-design practices. Own vendor and managed service relationships for exposure & vulnerability management, including selection, contract governance and performance management. Leadership, Talent & Stakeholder Engagement Lead, coach and develop high-performing teams across multiple disciplines and geographies, including managers of managers. Design the organization, roles and career paths for the function; build succession and a strong bench of future leaders. Foster a culture of collaboration, accountability and continuous improvement, breaking down silos between vulnerability, asset and application security teams. Serve as a trusted advisor to Technology, Security and Risk leadership on exposure trends and remediation priorities. Influence cross-functional stakeholders without direct authority in a complex, matrixed, global environment. Qualifications . click apply for full job details

Oct 22, 2026

Full time

Description WTW is seeking a Senior Director of Exposure & Vulnerability Management to lead WTW's vulnerability management security program. Reporting to the Global Head of Attack Surface Management, this leader owns the strategy, execution and evolution of enterprise exposure management capabilities spanning vulnerability operations, exposure validation, aligning with secure development (SAST/SCA/DAST) and risk intelligence, with a relentless focus on prioritization, business impact, mitigation strategies and measurable risk reduction. The role partners closely with Corporate & Business Technology, Cloud Operations, Product, Platform Engineering, Risk Management, Privacy & Compliance, Managed Service Providers and Internal Audit stakeholders to ensure security findings are translated into actionable insight, aligned remediation priorities and demonstrably improved security outcomes across the enterprise. As a senior member of the Attack Surface Management leadership team, the Senior Director also acts as a strategic deputy to the Global Head, contributing to program direction, investment decisions, steering committee deliverables, and executive-level reporting. The Role As WTW continues to scale its digital platforms, client services and cloud estate, managing cyber risk requires more than identifying vulnerabilities. It requires understanding exposure, exploitability, reachability and business impact across infrastructure, cloud, identity, applications and the software supply chain. The Exposure & Vulnerability Management function is accountable for transforming how security risk is identified, contextualized, validated and addressed across the enterprise. This includes shifting to a unified, continuous exposure management model that is aligned to Continuous Threat Exposure Management (CTEM) principles and built on an accurate, authoritative view of WTW's assets. The Senior Director will lead multi-disciplinary global teams while driving modernization across data, tooling, metrics, governance and engagement models. The Responsibilities Exposure Management Strategy & Program Leadership Define and own WTW's enterprise exposure & vulnerability management strategy and a multi-year roadmap that aligns infrastructure, cloud, application, identity and software supply chain risk into a unified risk view. Operationalize a continuous exposure & vulnerability management lifecycle (scoping, discovery, prioritization, validation and mobilization) aligned to CTEM principles. Track vulnerabilities via risk-based prioritization grounded in exploitability, threat intelligence, asset criticality, exposure and business impact. Establish clear ownership models, accountability and engagement patterns with technology and engineering teams to drive timely and effective remediation. Own the annual operating plan and budget for exposure & vulnerability management, building business cases for investment and demonstrating return in terms of risk reduction. Discovery, Scoping & Asset Context Ensure continuous, comprehensive discovery of exposures across on-premises, cloud technologies, endpoints, IoT, SaaS and internet-facing attack surfaces. Partner with the Asset Management team to ensure exposure data is anchored to an accurate, authoritative asset inventory (CMDB), including ownership, business service mapping and criticality tiering. Ensure exposure coverage includes misconfigurations, cloud posture, identity and access weaknesses, external attack surface and unmanaged or shadow assets. Risk-Based Prioritization & Exposure Validation Own and continuously refine WTW's risk-based vulnerability scoring and prioritization model, incorporating exploit prediction (e.g. EPSS), known-exploited intelligence (e.g. CISA KEV), threat intelligence, compensating controls and business context. Establish exposure validation capabilities, including attack path analysis, breach and attack simulation, and coordination with penetration testing and red team functions, to confirm real-world exploitability. Define and maintain risk-tiered remediation SLAs that differentiate by exposure, asset type and business criticality. Vulnerability Operations & Remediation Mobilization Lead global teams responsible for vulnerability operations, ensuring consistent, scalable execution of discovery, validation, prioritization, tracking and closure across technology domains. Drive remediation mobilization through integrated workflows, clear hand-offs to owning teams and escalation paths for overdue or high-risk exposures. Lead WTW's response to critical and emerging vulnerabilities (e.g. zero-days and widely exploited flaws), coordinating rapid impact assessment, executive communication and accelerated remediation with Security Operations, Incident Response and Technology. Maintain availability for critical and emerging vulnerability events (e.g. zero-days), including participation in an on-call rotation or escalation structure to ensure rapid impact assessment and response outside of standard business hours. Own the vulnerability risk exception and acceptance process, ensuring exceptions are risk-assessed, time-bound, approved at the appropriate level and tracked to resolution. Secure Development & Software Supply Chain (Partner to Application Security) Partner with Application Security and Business Technology leadership to embed SAST, DAST and SCA coverage and the broader application security toolchain (e.g., secrets detection, container and infrastructure-as-code scanning) - contributing risk-based prioritization methodology and ensuring application findings feed into the same risk-ranked queue as infrastructure and cloud exposures, rather than owning the toolchain itself. Support Application Security's efforts to embed security earlier in the SDLC by aligning exposure & vulnerability management's remediation workflow, SLAs, and reporting with their developer-friendly tooling and pipeline guardrails - extending consistent tracking and accountability to application-layer findings without taking on pipeline ownership. Collaborate with Application Security, Business Technology, and GRC to strengthen software supply chain risk management - including open-source governance and SBOM practices - providing exposure-management visibility, prioritization, and reporting rather than owning the program. Governance, Regulatory & Risk Alignment Own the policies, standards and procedures governing vulnerability and exposure management, ensuring they are current, enforceable and consistently applied. Ensure the program meets regulatory and contractual obligations across WTW's operating jurisdictions, including DORA, NYDFS Part 500, GDPR and relevant client and industry requirements. Serve as the accountable lead for exposure & vulnerability management in engagements with regulators, Internal Audit, external auditors and client security assessments, and own remediation of related findings. Partner with Enterprise Risk and the second line to align exposure metrics with WTW's cyber risk appetite, key risk indicators and risk register. Assess and govern exposure risk introduced through acquisitions, divestitures and third-party or managed service providers. Data, Metrics & Risk Intelligence Build and mature exposure-focused metrics and KRIs that enable leadership to understand risk posture, trends, remediation effectiveness and SLA performance. Partner with data and analytics teams to leverage security telemetry, automation and correlation across multiple data sources. Translate technical findings into clear, decision-ready insight for the CISO, executive leadership, risk committees and, where required, the Board. Technology, Automation & Vendor Management Drive modernization of exposure & vulnerability management tooling, workflows and integrations, including consolidation and rationalization of overlapping tools. Identify and deliver opportunities for automation, orchestration and responsible use of AI to scale prioritization, triage and remediation. Partner with Product, Business Technology, Engineering, Cloud Operations, and Architecture teams to influence platform capabilities and security-by-design practices. Own vendor and managed service relationships for exposure & vulnerability management, including selection, contract governance and performance management. Leadership, Talent & Stakeholder Engagement Lead, coach and develop high-performing teams across multiple disciplines and geographies, including managers of managers. Design the organization, roles and career paths for the function; build succession and a strong bench of future leaders. Foster a culture of collaboration, accountability and continuous improvement, breaking down silos between vulnerability, asset and application security teams. Serve as a trusted advisor to Technology, Security and Risk leadership on exposure trends and remediation priorities. Influence cross-functional stakeholders without direct authority in a complex, matrixed, global environment. Qualifications . click apply for full job details

Senior Customer Operations Analyst

Thales City, Belfast

Location: Belfast Arnott House, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Title: Senior Customer Operations Analyst Team: Customer Intelligence, Customer Success Reports to: Director, Customer Intelligence Base location: Belfast, N. Ireland (Hybrid model) About the Role Imperva, A Thales Company, is seeking a Senior Customer Operations Analyst to join the Customer Intelligence team within our Customer Success organisation. This role keeps Customer Success running on accurate data, efficient processes and well-used tools. You will be the go-to person for how Customer Success operates: running our Customer Success platform (Planhat), keeping customer data accurate across Planhat and Snowflake, improving the processes our Customer Success teams use every day and producing the reporting that shows leaders how the business is performing, as well as putting AI to work for our Customer Success teams through Planhats AI suite, in house LLM's and other relevant technologies. You will work alongside Customer Success leadership to turn data into practical improvements for our teams and customers. This is a hands-on, senior individual-contributor role for an experienced analyst who combines strong data skills with a passion for making operations work better. Key Responsibilities Customer Success Platform & Systems Act as lead administrator and subject-matter expert for Planhat, managing configuration, workflows, playbooks, automation and ongoing optimisation. Support system integration and data ingestion between Planhat, Snowflake, Salesforce and other business systems, working with IT and Data Engineering. Gather, document and prioritise requirements for new tooling, automation, reporting and process changes. AI & Automation Configure, roll out and continuously improve AI features within Planhat, such as account summaries, AI-assisted insights and automated workflows, so they genuinely help Customer Success teams in their day-to-day work. Work with our in-house LLM to build and refine AI-powered use cases for Customer Success, such as account and meeting summaries, answering questions about customers, and drafting customer communications. Write, test and refine prompts, and prepare and maintain the customer data and knowledge sources the AI tools draw on, making sure outputs are accurate, relevant and useful. Identify manual, repetitive tasks across Customer Success and find ways to remove them using AI and automation. Train and support Customer Success teams in using AI tools effectively and responsibly, gathering feedback to improve them. Make sure AI use follows company data security, privacy and responsible-AI guidelines, working with IT, Security and Data teams. Operational Process & Enablement Design, maintain and continuously improve Customer Success operational processes, such as onboarding, account reviews, success plans, renewals handovers and customer engagement, using data to measure how well they work. Provide enablement and training to Customer Success teams on Planhat, reporting and processes, and create clear documentation and guides. Act as the first point of contact for Customer Success teams on tools, data and process questions, resolving issues and spotting recurring needs. Contribute to cross-functional projects with Sales, Product, Finance and Support that affect how Customer Success operates. Data Quality & Governance Own data quality across Customer Success data, identifying issues and driving them to resolution at the source. Write and maintain SQL queries and data sets in Snowflake to support Customer Success reporting and operations. Maintain clear data definitions, field standards and documentation so teams use data consistently. Reporting & Operational Insight Build, maintain and continuously improve Customer Success reporting in Planhat and PowerBI, from leadership dashboards to day-to-day operational views for Customer Success. Analyse product usage, customer engagement and operational data to answer business questions, track team performance and highlight areas to improve. Present findings and recommendations clearly to Customer Success teams, project leads and business leaders, including data for business reviews and leadership updates. Collaborate with the Data Strategist on customer health and retention insight, making sure the data behind it is accurate and the results are visible to Customer Success teams. Work with stakeholders to understand their needs, set priorities and manage multiple projects at once. Share knowledge with and support less experienced analysts and Customer Success colleagues. What Success Looks Like Planhat is well adopted, accurate and automated, saving CSMs time. Customer Success processes are clear, documented and measurably more efficient. Data quality issues are caught early and fixed at the source. AI tools in Planhat and our in-house LLM are widely used by Customer Success teams and save them measurable time. Customer Success teams and leaders trust and regularly use accurate, up-to-date reporting. Job Requirements Essential Bachelor's degree in Data Analytics, Business Analytics, Business Information Systems or a related data analysis field, or equivalent experience in data and business analytics. 5+ years of experience in an operations analyst, business analyst or data analyst role, ideally including time in Customer Success Operations, Revenue Operations or Sales Operations in a B2B SaaS or technology environment. Hands-on experience administering a Customer Success platform, ideally Planhat (or similar, such as Gainsight or ChurnZero), and/or Salesforce. Demonstrated expertise in Power BI, including building dashboards for senior audiences. Strong SQL skills, ideally with Snowflake, and proficiency in Python or another scripting language for data preparation and analysis. Proven experience designing, documenting and improving business processes, and helping teams adopt them. Practical experience using AI tools or LLMs in a business setting, such as writing and refining prompts or configuring AI features in business software, with a strong interest in applying AI to improve how teams work. Familiarity with common SaaS customer metrics (e.g. ARR, renewals, adoption, health scores) and how Customer Success teams use them. Ability to turn data into a clear story and practical recommendations for non-technical audiences. Detail-oriented, with a track record of finding data quality issues quickly and driving them to resolution. Experience working cross-functionally and influencing stakeholders. A highly organised self-starter who manages multiple priorities in a fast-paced environment. Excellent verbal and written communication skills and the ability to work well in a distributed, international team. Desirable Experience with dbt or other data transformation tools alongside Snowflake. Experience with system integrations, APIs or ETL tools. Experience rolling out or supporting AI features in a CRM or Customer Success platform, such as Planhat AI, Salesforce Einstein or Agentforce. Experience working with in-house or enterprise LLMs, including prompt design, retrieval-augmented generation (RAG) knowledge sources or evaluating AI output quality. Experience with workflow automation tools. Knowledge of the cybersecurity or data security industry. Applicants must be legally authorized to work in the UK at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!

Oct 22, 2026

Full time

Location: Belfast Arnott House, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Title: Senior Customer Operations Analyst Team: Customer Intelligence, Customer Success Reports to: Director, Customer Intelligence Base location: Belfast, N. Ireland (Hybrid model) About the Role Imperva, A Thales Company, is seeking a Senior Customer Operations Analyst to join the Customer Intelligence team within our Customer Success organisation. This role keeps Customer Success running on accurate data, efficient processes and well-used tools. You will be the go-to person for how Customer Success operates: running our Customer Success platform (Planhat), keeping customer data accurate across Planhat and Snowflake, improving the processes our Customer Success teams use every day and producing the reporting that shows leaders how the business is performing, as well as putting AI to work for our Customer Success teams through Planhats AI suite, in house LLM's and other relevant technologies. You will work alongside Customer Success leadership to turn data into practical improvements for our teams and customers. This is a hands-on, senior individual-contributor role for an experienced analyst who combines strong data skills with a passion for making operations work better. Key Responsibilities Customer Success Platform & Systems Act as lead administrator and subject-matter expert for Planhat, managing configuration, workflows, playbooks, automation and ongoing optimisation. Support system integration and data ingestion between Planhat, Snowflake, Salesforce and other business systems, working with IT and Data Engineering. Gather, document and prioritise requirements for new tooling, automation, reporting and process changes. AI & Automation Configure, roll out and continuously improve AI features within Planhat, such as account summaries, AI-assisted insights and automated workflows, so they genuinely help Customer Success teams in their day-to-day work. Work with our in-house LLM to build and refine AI-powered use cases for Customer Success, such as account and meeting summaries, answering questions about customers, and drafting customer communications. Write, test and refine prompts, and prepare and maintain the customer data and knowledge sources the AI tools draw on, making sure outputs are accurate, relevant and useful. Identify manual, repetitive tasks across Customer Success and find ways to remove them using AI and automation. Train and support Customer Success teams in using AI tools effectively and responsibly, gathering feedback to improve them. Make sure AI use follows company data security, privacy and responsible-AI guidelines, working with IT, Security and Data teams. Operational Process & Enablement Design, maintain and continuously improve Customer Success operational processes, such as onboarding, account reviews, success plans, renewals handovers and customer engagement, using data to measure how well they work. Provide enablement and training to Customer Success teams on Planhat, reporting and processes, and create clear documentation and guides. Act as the first point of contact for Customer Success teams on tools, data and process questions, resolving issues and spotting recurring needs. Contribute to cross-functional projects with Sales, Product, Finance and Support that affect how Customer Success operates. Data Quality & Governance Own data quality across Customer Success data, identifying issues and driving them to resolution at the source. Write and maintain SQL queries and data sets in Snowflake to support Customer Success reporting and operations. Maintain clear data definitions, field standards and documentation so teams use data consistently. Reporting & Operational Insight Build, maintain and continuously improve Customer Success reporting in Planhat and PowerBI, from leadership dashboards to day-to-day operational views for Customer Success. Analyse product usage, customer engagement and operational data to answer business questions, track team performance and highlight areas to improve. Present findings and recommendations clearly to Customer Success teams, project leads and business leaders, including data for business reviews and leadership updates. Collaborate with the Data Strategist on customer health and retention insight, making sure the data behind it is accurate and the results are visible to Customer Success teams. Work with stakeholders to understand their needs, set priorities and manage multiple projects at once. Share knowledge with and support less experienced analysts and Customer Success colleagues. What Success Looks Like Planhat is well adopted, accurate and automated, saving CSMs time. Customer Success processes are clear, documented and measurably more efficient. Data quality issues are caught early and fixed at the source. AI tools in Planhat and our in-house LLM are widely used by Customer Success teams and save them measurable time. Customer Success teams and leaders trust and regularly use accurate, up-to-date reporting. Job Requirements Essential Bachelor's degree in Data Analytics, Business Analytics, Business Information Systems or a related data analysis field, or equivalent experience in data and business analytics. 5+ years of experience in an operations analyst, business analyst or data analyst role, ideally including time in Customer Success Operations, Revenue Operations or Sales Operations in a B2B SaaS or technology environment. Hands-on experience administering a Customer Success platform, ideally Planhat (or similar, such as Gainsight or ChurnZero), and/or Salesforce. Demonstrated expertise in Power BI, including building dashboards for senior audiences. Strong SQL skills, ideally with Snowflake, and proficiency in Python or another scripting language for data preparation and analysis. Proven experience designing, documenting and improving business processes, and helping teams adopt them. Practical experience using AI tools or LLMs in a business setting, such as writing and refining prompts or configuring AI features in business software, with a strong interest in applying AI to improve how teams work. Familiarity with common SaaS customer metrics (e.g. ARR, renewals, adoption, health scores) and how Customer Success teams use them. Ability to turn data into a clear story and practical recommendations for non-technical audiences. Detail-oriented, with a track record of finding data quality issues quickly and driving them to resolution. Experience working cross-functionally and influencing stakeholders. A highly organised self-starter who manages multiple priorities in a fast-paced environment. Excellent verbal and written communication skills and the ability to work well in a distributed, international team. Desirable Experience with dbt or other data transformation tools alongside Snowflake. Experience with system integrations, APIs or ETL tools. Experience rolling out or supporting AI features in a CRM or Customer Success platform, such as Planhat AI, Salesforce Einstein or Agentforce. Experience working with in-house or enterprise LLMs, including prompt design, retrieval-augmented generation (RAG) knowledge sources or evaluating AI output quality. Experience with workflow automation tools. Knowledge of the cybersecurity or data security industry. Applicants must be legally authorized to work in the UK at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!

Trustee (HR & EDI, Community Arts, or Law & Tech Specialisms)

Magic Me

Are you ready to help lead the UK's pioneer in intergenerational arts into its most ambitious chapter yet? "I will never look at a teenager the same again!" - Older participant "I will see the older generation with a new perspective." - Student At Magic Me, we bring generations together through extraordinary creative projects that dismantle ageism, build lasting community connections, and reduce loneliness across London. 92% of our participants report increased confidence to try new things, and 93% feel more connected to their community. As we prepare to launch our bold Strategy, we are seeking up to 3 new Trustees to join our dedicated, friendly, and invested Board to help us tackle ageism and connect the generations. Following a recent Board skills audit, we are looking for individuals who can bring specialist skills in one of three key areas: HR / People Leadership & EDI: Experience in human resources, equity, diversity, and inclusion initiatives, or organisational culture. Community/Participatory Arts Practice: Hands-on experience as a practicing participatory artist, community producer, or leader within a socially engaged or community arts organisation. Law & Technology: Experience bridging legal matters and digital tech to help shape our digital strategy and support operational legal needs. Why this opportunity stands out: You will join ahead of the launch of our strategy co-created with over 60 community stakeholders. You'll help us create London's first Intergenerational Borough in Tower Hamlets, forge exciting arts & cultural venue partnerships, and launch a 40th-anniversary physical and digital archive. You will contribute directly to one of our active sub-committees - Creative Strategy, People, or Finance, Audit & Risk - shaping our Programe, People & EDI or Technology Strategy. You will help govern an organisation in excellent financial health, holding £150,000 in unrestricted reserves (50% above policy), anchored by Arts Council England NPO status and strong Trust & Foundation funding. You'll collaborate with and support our Co-CEOs (Executive Director and Creative Director) who took the helm in late 2025. See our job pack for more! First time considering a board role? You are very welcome here! If you think you can help us with one of these specialisms then chances are high you'll be a good fit for the role. Trusteeships might seem scary but we make it as easy as possible for you to share your skills and you do not need prior experience on a charity board to apply. If you bring specialist skills in one of our focus areas and a passion for our mission, we want to hear from you. We provide: A robust integration process connecting you with staff and artists across the organisation. A 'Board Buddy' mentoring scheme pairing you with an experienced trustee so you feel supported from day one. Full signposting and training to learn the responsibilities of being a charity trustee. (Candidates who do bring prior board governance experience are also very welcome!) Who we're looking for: Experience or skills in HR/EDI, Community/Participatory Arts, or Law & Digital Tech. A genuine commitment to dismantling ageism, reducing loneliness, and connecting communities through exciting creative activities. Alignment with our values - Collaborative, Inclusive, Creative, and Thoughtful. We particularly encourage applications from candidates from racially minoritised backgrounds, LGBTQ+ individuals, older adults, and disabled candidates. Connections to Tower Hamlets are welcome, though not essential. How to apply: We are using CharityJob's anonymised recruitment platform to ensure a fair, unbiased process. Click the apply now button to get started! Informal conversations: For a confidential discussion about the role, please contact our Executive Director & Co-CEO Ben Butcher (see job pack for details). Closing date: Monday 23rd November at 11:30 PM.

Oct 22, 2026

Full time

Are you ready to help lead the UK's pioneer in intergenerational arts into its most ambitious chapter yet? "I will never look at a teenager the same again!" - Older participant "I will see the older generation with a new perspective." - Student At Magic Me, we bring generations together through extraordinary creative projects that dismantle ageism, build lasting community connections, and reduce loneliness across London. 92% of our participants report increased confidence to try new things, and 93% feel more connected to their community. As we prepare to launch our bold Strategy, we are seeking up to 3 new Trustees to join our dedicated, friendly, and invested Board to help us tackle ageism and connect the generations. Following a recent Board skills audit, we are looking for individuals who can bring specialist skills in one of three key areas: HR / People Leadership & EDI: Experience in human resources, equity, diversity, and inclusion initiatives, or organisational culture. Community/Participatory Arts Practice: Hands-on experience as a practicing participatory artist, community producer, or leader within a socially engaged or community arts organisation. Law & Technology: Experience bridging legal matters and digital tech to help shape our digital strategy and support operational legal needs. Why this opportunity stands out: You will join ahead of the launch of our strategy co-created with over 60 community stakeholders. You'll help us create London's first Intergenerational Borough in Tower Hamlets, forge exciting arts & cultural venue partnerships, and launch a 40th-anniversary physical and digital archive. You will contribute directly to one of our active sub-committees - Creative Strategy, People, or Finance, Audit & Risk - shaping our Programe, People & EDI or Technology Strategy. You will help govern an organisation in excellent financial health, holding £150,000 in unrestricted reserves (50% above policy), anchored by Arts Council England NPO status and strong Trust & Foundation funding. You'll collaborate with and support our Co-CEOs (Executive Director and Creative Director) who took the helm in late 2025. See our job pack for more! First time considering a board role? You are very welcome here! If you think you can help us with one of these specialisms then chances are high you'll be a good fit for the role. Trusteeships might seem scary but we make it as easy as possible for you to share your skills and you do not need prior experience on a charity board to apply. If you bring specialist skills in one of our focus areas and a passion for our mission, we want to hear from you. We provide: A robust integration process connecting you with staff and artists across the organisation. A 'Board Buddy' mentoring scheme pairing you with an experienced trustee so you feel supported from day one. Full signposting and training to learn the responsibilities of being a charity trustee. (Candidates who do bring prior board governance experience are also very welcome!) Who we're looking for: Experience or skills in HR/EDI, Community/Participatory Arts, or Law & Digital Tech. A genuine commitment to dismantling ageism, reducing loneliness, and connecting communities through exciting creative activities. Alignment with our values - Collaborative, Inclusive, Creative, and Thoughtful. We particularly encourage applications from candidates from racially minoritised backgrounds, LGBTQ+ individuals, older adults, and disabled candidates. Connections to Tower Hamlets are welcome, though not essential. How to apply: We are using CharityJob's anonymised recruitment platform to ensure a fair, unbiased process. Click the apply now button to get started! Informal conversations: For a confidential discussion about the role, please contact our Executive Director & Co-CEO Ben Butcher (see job pack for details). Closing date: Monday 23rd November at 11:30 PM.

Digital Account Director

89up Ltd

Are you a social media, creator and creative expert that wants to change the world? Have you spent your career building your digital and creative skills and you now want to use them to tackle the biggest issues of our time? Do you want to create digital strategies, content, copy and campaigns that drive impact in the real world? If you want to work with leading non-profit and good cause clients, helping them launch campaigns on issues like the climate crisis, renters rights, tech freedom, combating misinformation and hate speech - join our growing team of world-class communications talent at 89up. Who are you? In this role, you will work on some of the world's most pressing issues - you will create and launch best in class social campaigns that mobilise audiences across the world to make change. We are looking for a social and creative expert, who has varied digital campaigning expertise: you will lead and implement social and influencer campaigns, think strategically about how to mobilise and persuade, work with our content teams to create both big ideas and specific pieces of content , analyse audience and insights data to understand what works, draft copy. You will build and lead relationships with a broad range of clients, advising and consulting on how they can launch genuinely innovative digital campaigns - delivering fantastic results and measurable impact. Ideally, you will be someone with 5+ years experience activating digital campaigns in a communications agency or inhouse. You will need to have both a strategic and hands-on approach, and you will have in-depth knowledge of quality content and social media channels, in particular Meta, TikTok, LinkedIn, X as well as ideally some understanding of how search, web, programmatic and analytic can fit into a wider campaign. Key responsibilities Creative and Social Expertise Creative Vision with a maker's mindset: Ability to conceptualise big-picture creative campaigns and get hands-on - writing punchy copy, drafting scripts, creating thumb-stopping hooks, and developing social content for non-profits, NGOs, and ethical brands. Social-First: Finger on the pulse of popular culture, platform updates, algorithm shifts, and emerging digital trends across Meta, TikTok, LinkedIn, YouTube, X, and emerging platforms. Creator & influencer: Hands-on experience identifying, outreach-managing, briefing, and building relationships with creators, ambassadors, and influencers to amplify impact authentically. Translating complexity: Brilliant at taking dense policy, advocacy, or cause-related topics and turning them into accessible, emotionally resonant, and action-oriented comms (petitions, donor journeys, campaign toolkits, and case studies). Hands-On content ideation, briefing and creation: Strong eye for visual storytelling and format innovation, with the ability to co-create creative assets, write email/social copy, and brief design and video production teams effectively. Agile creative optimisation: Ability to run creative testing, analyse content performance in real time, and swiftly adapt copy, hooks, or visual direction based on audience response. Account and Project Strategy and Delivery Strategic Client Leadership: Experienced trusted advisor offering confident strategic counsel, crisis management support, and long-term digital direction aligned with clients' social impact goals. Commercial & Operational Rigor: Able to manage growth, scoping SOWs, resourcing, budget allocation, profitability, and project delivery - ensuring high quality on time and within budget. An Entrepreneurial mindset: Able to think about organic client growth, pitch presentation leadership, and crafting winning proposal strategies for prospective cause-based clients. Team Empowerment & Line Management: You will be a line manager capable of inspiring Account Managers and Executives - leading by example, setting clear standards, and actively mentoring junior talent in both strategy and hands-on delivery. Data & Impact Storytelling: Expertise in turning raw analytics, social listening, and KPI tracking into clear, compelling impact stories, translating digital metrics into tangible real-world outcomes for clients. Agility Under Pressure: Calm, solutions-focused approach when navigating sensitive cause-related topics, fast-moving news agendas, multi-stakeholder sign-offs, or sudden campaign pivots. WHAT WE ARE OFFERING A competitive base salary with excellent performance-linked bonuses Gold-plated sickness benefits and life insurance Company-wide bonuses, 2 yearly Enhanced maternity/paternity pay Private GP, private counseling, eyecare vouchers, well-being service 24 days holiday (with the office closing over Christmas, days taken for this max 4) Day off for your birthday Cycle-to-work scheme Company pension contributions Plenty of scope to develop your career in a fast-growth business An opportunity to be seen, heard and counted in your contributions, and not get lost in the noise and tangle of a large corporate business 89up is an equal opportunity employer and positively encourages applications from suitably experienced and eligible candidates regardless of sex, race, disability, age, qualifications, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Oct 21, 2026

Full time

Are you a social media, creator and creative expert that wants to change the world? Have you spent your career building your digital and creative skills and you now want to use them to tackle the biggest issues of our time? Do you want to create digital strategies, content, copy and campaigns that drive impact in the real world? If you want to work with leading non-profit and good cause clients, helping them launch campaigns on issues like the climate crisis, renters rights, tech freedom, combating misinformation and hate speech - join our growing team of world-class communications talent at 89up. Who are you? In this role, you will work on some of the world's most pressing issues - you will create and launch best in class social campaigns that mobilise audiences across the world to make change. We are looking for a social and creative expert, who has varied digital campaigning expertise: you will lead and implement social and influencer campaigns, think strategically about how to mobilise and persuade, work with our content teams to create both big ideas and specific pieces of content , analyse audience and insights data to understand what works, draft copy. You will build and lead relationships with a broad range of clients, advising and consulting on how they can launch genuinely innovative digital campaigns - delivering fantastic results and measurable impact. Ideally, you will be someone with 5+ years experience activating digital campaigns in a communications agency or inhouse. You will need to have both a strategic and hands-on approach, and you will have in-depth knowledge of quality content and social media channels, in particular Meta, TikTok, LinkedIn, X as well as ideally some understanding of how search, web, programmatic and analytic can fit into a wider campaign. Key responsibilities Creative and Social Expertise Creative Vision with a maker's mindset: Ability to conceptualise big-picture creative campaigns and get hands-on - writing punchy copy, drafting scripts, creating thumb-stopping hooks, and developing social content for non-profits, NGOs, and ethical brands. Social-First: Finger on the pulse of popular culture, platform updates, algorithm shifts, and emerging digital trends across Meta, TikTok, LinkedIn, YouTube, X, and emerging platforms. Creator & influencer: Hands-on experience identifying, outreach-managing, briefing, and building relationships with creators, ambassadors, and influencers to amplify impact authentically. Translating complexity: Brilliant at taking dense policy, advocacy, or cause-related topics and turning them into accessible, emotionally resonant, and action-oriented comms (petitions, donor journeys, campaign toolkits, and case studies). Hands-On content ideation, briefing and creation: Strong eye for visual storytelling and format innovation, with the ability to co-create creative assets, write email/social copy, and brief design and video production teams effectively. Agile creative optimisation: Ability to run creative testing, analyse content performance in real time, and swiftly adapt copy, hooks, or visual direction based on audience response. Account and Project Strategy and Delivery Strategic Client Leadership: Experienced trusted advisor offering confident strategic counsel, crisis management support, and long-term digital direction aligned with clients' social impact goals. Commercial & Operational Rigor: Able to manage growth, scoping SOWs, resourcing, budget allocation, profitability, and project delivery - ensuring high quality on time and within budget. An Entrepreneurial mindset: Able to think about organic client growth, pitch presentation leadership, and crafting winning proposal strategies for prospective cause-based clients. Team Empowerment & Line Management: You will be a line manager capable of inspiring Account Managers and Executives - leading by example, setting clear standards, and actively mentoring junior talent in both strategy and hands-on delivery. Data & Impact Storytelling: Expertise in turning raw analytics, social listening, and KPI tracking into clear, compelling impact stories, translating digital metrics into tangible real-world outcomes for clients. Agility Under Pressure: Calm, solutions-focused approach when navigating sensitive cause-related topics, fast-moving news agendas, multi-stakeholder sign-offs, or sudden campaign pivots. WHAT WE ARE OFFERING A competitive base salary with excellent performance-linked bonuses Gold-plated sickness benefits and life insurance Company-wide bonuses, 2 yearly Enhanced maternity/paternity pay Private GP, private counseling, eyecare vouchers, well-being service 24 days holiday (with the office closing over Christmas, days taken for this max 4) Day off for your birthday Cycle-to-work scheme Company pension contributions Plenty of scope to develop your career in a fast-growth business An opportunity to be seen, heard and counted in your contributions, and not get lost in the noise and tangle of a large corporate business 89up is an equal opportunity employer and positively encourages applications from suitably experienced and eligible candidates regardless of sex, race, disability, age, qualifications, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Software Engineer - Mobile Security

Starling Bank

Description Starling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. About the Role We are seeking a highly motivated and experienced Mobile Security Engineer to join our Cyber Security team. As a Mobile Security Engineer, your primary responsibility will be to design, build, and maintain security for our Android and iOS mobile applications, ensuring our customers are protected while using our services. You will achieve this by collaborating with cross-functional engineering teams to implement robust security controls and enhancements. Responsibilities Design, implement, and maintain security controls and mechanisms to secure our Android and iOS applications, and the data held on customer devices. Partner with internal engineering teams to identify and remediate security vulnerabilities across mobile platforms. Provide technical consultancy and guidance to engineering and operations functions to ensure that all technical aspects of our mobile applications are built and operated securely. Stay at the forefront of the industry by monitoring emerging threats and security trends for both Android and iOS. Create automated solutions to streamline security testing and vulnerability management within the mobile development lifecycle. Maintain strict adherence to global security standards and regulatory requirements. Requirements Strong Mobile Security technical knowledge, including: Deep understanding of both Android and iOS security (e.g., native APIs, file permissions, application sandboxing, and hardware security controls). Proficiency with relevant mobile development languages (e.g., Swift for iOS, Kotlin/Java for Android). Practical and theoretical knowledge of public cloud (IaaS) technologies. Strong reverse engineering capabilities for mobile applications. Practical working knowledge of cryptography used for protecting data and network communications Awareness of mobile threat landscape such as malware and remote access Experience with developing security integrations by interacting with APIs. Ability and willingness to learn new technologies and adapt to evolving security landscapes. Strong written and verbal communication skills to effectively collaborate with cross-functional teams and stakeholders. Experience fulfilling a client-facing security consulting role is highly desirable. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First stage with a Mobile Engineer Technical Test Second stage with additional members Security Mobile Engineers Final stage with Security Engineering Lead and Information Security Director Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Oct 20, 2026

Full time

Description Starling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. About the Role We are seeking a highly motivated and experienced Mobile Security Engineer to join our Cyber Security team. As a Mobile Security Engineer, your primary responsibility will be to design, build, and maintain security for our Android and iOS mobile applications, ensuring our customers are protected while using our services. You will achieve this by collaborating with cross-functional engineering teams to implement robust security controls and enhancements. Responsibilities Design, implement, and maintain security controls and mechanisms to secure our Android and iOS applications, and the data held on customer devices. Partner with internal engineering teams to identify and remediate security vulnerabilities across mobile platforms. Provide technical consultancy and guidance to engineering and operations functions to ensure that all technical aspects of our mobile applications are built and operated securely. Stay at the forefront of the industry by monitoring emerging threats and security trends for both Android and iOS. Create automated solutions to streamline security testing and vulnerability management within the mobile development lifecycle. Maintain strict adherence to global security standards and regulatory requirements. Requirements Strong Mobile Security technical knowledge, including: Deep understanding of both Android and iOS security (e.g., native APIs, file permissions, application sandboxing, and hardware security controls). Proficiency with relevant mobile development languages (e.g., Swift for iOS, Kotlin/Java for Android). Practical and theoretical knowledge of public cloud (IaaS) technologies. Strong reverse engineering capabilities for mobile applications. Practical working knowledge of cryptography used for protecting data and network communications Awareness of mobile threat landscape such as malware and remote access Experience with developing security integrations by interacting with APIs. Ability and willingness to learn new technologies and adapt to evolving security landscapes. Strong written and verbal communication skills to effectively collaborate with cross-functional teams and stakeholders. Experience fulfilling a client-facing security consulting role is highly desirable. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First stage with a Mobile Engineer Technical Test Second stage with additional members Security Mobile Engineers Final stage with Security Engineering Lead and Information Security Director Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Service Desk Manager - OFGEM - G7

Government Digital & Data

Location London About the job Job summary Across government, effective IT service management is critical to delivering reliable, secure and user-focused digital services. A high-performing service desk ensures that colleagues can work productively, systems remain available, and technical issues are resolved quickly and effectively. As organisations continue to adopt modern, hybrid working models, strong operational leadership and service excellence are essential. Ofgem plays a vital role in the UK's energy system, protecting consumers and enabling a more secure, fair and sustainable energy future. Ensuring the resilience and performance of our internal IT services is key to supporting our people and delivering on this mission. Ofgem is on an ambitious transformation journey. Within the Digital, Data and Security Services (DDSS) directorate, we are strengthening our IT service management capability to support a modern digital organisation. This includes improving service performance, enhancing user experience, and integrating IT and estates support to create seamless services across our offices and technology platforms. As a Service Desk Manager , you will lead the delivery of first- and second-line IT support across Ofgem. You will manage a team supporting end users, applications, devices and on-site technology, ensuring high-quality service delivery aligned to business needs. You will drive service improvement, embed ITIL best practice and ensure services evolve to meet current and future demands. This is a key leadership role within a fast-paced operational environment, requiring strong service management expertise, excellent stakeholder engagement and a focus on delivering outstanding user outcomes. Job description You will be responsible for: Leading the delivery of Service Desk operations, ensuring effective first- and second-line support across all sites Managing and developing a team of Service Desk analysts, fostering an inclusive and high-performing culture Monitoring and improving service performance against SLAs and KPIs Embedding ITIL best practice across Incident, Request and Problem Management Using service data, user feedback and performance metrics to drive continual service improvement Overseeing rota planning and resource scheduling to support hybrid and on-site working requirements Maintaining knowledge bases and documented processes to ensure consistent service delivery Providing technical advice to project teams on service readiness and ongoing support Building strong relationships with internal stakeholders and external suppliers to enable joined-up service delivery Supporting the integration of IT and estates services, including sustainability and workplace initiatives Managing supplier performance and ensuring alignment with service expectations We are looking for: An experienced IT Service Desk Manager or Service Management professional with a strong track record of leading operational teams in complex environments. You will be a confident leader with a passion for delivering excellent customer service and driving continuous improvement. You may come from a service desk, IT operations or service management background, but you will demonstrate: Proven experience managing IT service desk operations Strong leadership capability, with experience developing and motivating teams Experience managing service performance against SLAs and KPIs Sound understanding of ITIL frameworks and service management best practice Ability to analyse data and identify opportunities to improve service delivery Strong stakeholder engagement and communication skills Experience working with third-party suppliers and service providers An ITIL qualification (e.g. ITIL v4 Foundation) is expected, or a willingness to achieve this within 6 months. Experience of service improvement initiatives, estates integration, or working in a public sector or regulated environment would be beneficial. This is an opportunity to play a key role in enabling Ofgem's digital services by ensuring reliable, high-quality IT support across the organisation. You will help create a service desk function that is responsive, efficient and continuously improving, supporting colleagues to deliver on Ofgem's mission at a critical time of change. Person specification Essential Criteria Professional Expertise - Demonstrated capability in leading an enterprise-wide team in IT service operations, with a track record of high performance and delivery in previous roles (Lead Criteria) ITIL Knowledge & Application - Strong working knowledge of ITIL processes with a requirement to hold currently or to obtain a minimum of ITIL v4 Foundation within 6 months of role acceptance (Lead Criteria) Service Delivery Management - Experience managing end-to-end IT service delivery, with accountability for performance against KPIs and service expectations. Stakeholder Engagement - Proven ability to build and manage effective working relationships with internal and external stakeholders, including influencing service reporting and improvement discussions Problem Resolution Leadership - Experience leading teams in diagnosing and resolving technical issues, with a focus on improving service desk performance and user outcomes. Desirable Criteria Experience in Service Improvement Initiatives - Exposure to or involvement in continuous improvement activities, including identifying and implementing changes to enhance service desk performance or user experience. Understanding of Public Sector Digital Standards - Awareness of government digital service standards, accessibility requirements, or experience working within a regulated or policy-driven environment.

Oct 20, 2026

Full time

Location London About the job Job summary Across government, effective IT service management is critical to delivering reliable, secure and user-focused digital services. A high-performing service desk ensures that colleagues can work productively, systems remain available, and technical issues are resolved quickly and effectively. As organisations continue to adopt modern, hybrid working models, strong operational leadership and service excellence are essential. Ofgem plays a vital role in the UK's energy system, protecting consumers and enabling a more secure, fair and sustainable energy future. Ensuring the resilience and performance of our internal IT services is key to supporting our people and delivering on this mission. Ofgem is on an ambitious transformation journey. Within the Digital, Data and Security Services (DDSS) directorate, we are strengthening our IT service management capability to support a modern digital organisation. This includes improving service performance, enhancing user experience, and integrating IT and estates support to create seamless services across our offices and technology platforms. As a Service Desk Manager , you will lead the delivery of first- and second-line IT support across Ofgem. You will manage a team supporting end users, applications, devices and on-site technology, ensuring high-quality service delivery aligned to business needs. You will drive service improvement, embed ITIL best practice and ensure services evolve to meet current and future demands. This is a key leadership role within a fast-paced operational environment, requiring strong service management expertise, excellent stakeholder engagement and a focus on delivering outstanding user outcomes. Job description You will be responsible for: Leading the delivery of Service Desk operations, ensuring effective first- and second-line support across all sites Managing and developing a team of Service Desk analysts, fostering an inclusive and high-performing culture Monitoring and improving service performance against SLAs and KPIs Embedding ITIL best practice across Incident, Request and Problem Management Using service data, user feedback and performance metrics to drive continual service improvement Overseeing rota planning and resource scheduling to support hybrid and on-site working requirements Maintaining knowledge bases and documented processes to ensure consistent service delivery Providing technical advice to project teams on service readiness and ongoing support Building strong relationships with internal stakeholders and external suppliers to enable joined-up service delivery Supporting the integration of IT and estates services, including sustainability and workplace initiatives Managing supplier performance and ensuring alignment with service expectations We are looking for: An experienced IT Service Desk Manager or Service Management professional with a strong track record of leading operational teams in complex environments. You will be a confident leader with a passion for delivering excellent customer service and driving continuous improvement. You may come from a service desk, IT operations or service management background, but you will demonstrate: Proven experience managing IT service desk operations Strong leadership capability, with experience developing and motivating teams Experience managing service performance against SLAs and KPIs Sound understanding of ITIL frameworks and service management best practice Ability to analyse data and identify opportunities to improve service delivery Strong stakeholder engagement and communication skills Experience working with third-party suppliers and service providers An ITIL qualification (e.g. ITIL v4 Foundation) is expected, or a willingness to achieve this within 6 months. Experience of service improvement initiatives, estates integration, or working in a public sector or regulated environment would be beneficial. This is an opportunity to play a key role in enabling Ofgem's digital services by ensuring reliable, high-quality IT support across the organisation. You will help create a service desk function that is responsive, efficient and continuously improving, supporting colleagues to deliver on Ofgem's mission at a critical time of change. Person specification Essential Criteria Professional Expertise - Demonstrated capability in leading an enterprise-wide team in IT service operations, with a track record of high performance and delivery in previous roles (Lead Criteria) ITIL Knowledge & Application - Strong working knowledge of ITIL processes with a requirement to hold currently or to obtain a minimum of ITIL v4 Foundation within 6 months of role acceptance (Lead Criteria) Service Delivery Management - Experience managing end-to-end IT service delivery, with accountability for performance against KPIs and service expectations. Stakeholder Engagement - Proven ability to build and manage effective working relationships with internal and external stakeholders, including influencing service reporting and improvement discussions Problem Resolution Leadership - Experience leading teams in diagnosing and resolving technical issues, with a focus on improving service desk performance and user outcomes. Desirable Criteria Experience in Service Improvement Initiatives - Exposure to or involvement in continuous improvement activities, including identifying and implementing changes to enhance service desk performance or user experience. Understanding of Public Sector Digital Standards - Awareness of government digital service standards, accessibility requirements, or experience working within a regulated or policy-driven environment.

Digital Deputy Directors, Migration and Borders Group - Home Office - SCS1

Government Digital & Data

Location London, Glasgow, Croydon, Manchester or Sheffield. Frequent travel to 2 Marsham Street, London will be required if based elsewhere in the UK. About the job Job summary Home Office Digital designs, builds and runs the technology and services that deliver, at scale, some of the UK's most critical and well-used public services. The digital capability plays a critical part in every part of the Home Office in delivering its mission from how we secure the border and control immigration to issues passports and reducing and preventing crime, supporting these services that impact millions of people every year. The Home Office Digital estate consists of more than 600 systems, enabling critical services such as; 13 million Electronic Travel Authorisations since launch 3 million visa applications annually 130 million border checks each year 7 million passport applications annually 140 million police checks on people, vehicles, and property Migration and Borders Digital (M&B Digital) is part of Home Office Digital. We are a Portfolio of around 3,500 dedicated professionals made up of civil servants and suppliers working together to develop some of the most challenging and transformative technology products, supporting critical programmes within the Migration and Borders system. Working closely with colleagues in the Migration and Borders mission, we also support a number of the Home Office's capabilities such as Citizenship Services, Immigration Enforcement, Border Force and the Asylum Group. We jointly design services, build, run and sustain them to enable some of the government's most important strategic outcomes, notably the legitimate movement of people and goods to support economic prosperity. Job description There are four roles available: Asylum Independent Immigration Appeals Authority Digital Deputy Director - This role provides strategic leadership and programme delivery of the Independent Immigration Appeals Authority (IIAA) Programme. This role leads the design, development and delivery of the Programme including all related products and digital services across Home Office Digital, overseeing a blended team of approximately 50 Civil Servants, Managed Suppliers, and managing an annual budget of circa £60 million. The programme scope and budget continues to develop and be defined. Asylum Transformation Digital Deputy Director - This role provides strategic leadership, programme delivery, and continuous improvement of digital services across the totality of Asylum Group Directorate and Programmatic structures, part of the wider Migration and Borders system. This role leads the development and delivery of Asylum related programmes and projects, products and digital services, overseeing a blended team of approximately 150 Civil Servants, Managed Suppliers, and managing an annual budget exceeding £150 million. Borders, Compliance and Enforcement Digital Deputy Director - This role provides strategic leadership, programme delivery, and continuous improvement of digital services across the Border Security Command (BSC) including Home Office Intelligence (HOI), Immigration Enforcement (IE) and Border Force (BF), all as part of the wider Migration and Borders system. This role leads the development and delivery of BSC, IE and BF related programmes and projects, products and digital services, overseeing a blended team of approximately 150 Civil Servants, Managed Suppliers, and managing an annual budget exceeding £150 million Passports, Citizenship & Civil Registration Digital Deputy Director - This role provides strategic leadership, programme delivery, and continuous improvement of digital services across the UK's passport and civil registration domains, all as part of the wider Migration and Borders system. This role leads the development and delivery of Passports and Civil Registration products, platforms and digital services, overseeing a blended team of approximately 600 Civil Servants and suppliers, and managing an annual budget exceeding £100 million. Key responsibilities: The posts will report into the Migration & Borders Digital Directors and will be part of senior leadership team as well as part of the wider Home Office Digital leadership. Strategic Digital leadership: Set and drive a compelling digital strategy, vision and roadmap. Balance immediate operational priorities with long-term transformation, future trends and wider Home Office and government objectives. Product, Programme and Service Delivery: Lead delivery of high-priority programmes and product portfolios. Embed end-to-end product lifecycle management and ensure services are user-centred, secure, robust, scalable and aligned across policy, operations and digital. Live Service and Continuous Improvement: Ensure effective service management, operational resilience and cyber security. Use performance data, user feedback and emerging technology to improve quality, accessibility and public value. Stakeholder Engagement: Build strategic relationships across business areas, government, suppliers and industry. Translate complex digital issues clearly, build consensus, secure buy-in and provide transparent reporting on progress, risk and challenge. People Leadership: Provide inspirational leadership to multidisciplinary, distributed and blended teams. Empower decision-making, create an inclusive culture of curiosity and experimentation, develop talent and actively support succession planning. Financial, Commercial and Supplier Leadership: Prioritise digital investment, people and projects in line with strategic goals. Manage budgets, contracts and supplier relationships with clear accountability, propriety and value for money. Strategic Alignment: Working with Policy, System Design and Home Office Analysis and Insight to deliver systemic change, recognising the inter-dependencies across the system and delivering across multiple delivery roadmaps alongside Home Office Digital teams and wider Migration and Borders domains. Data, Ethics and responsible Innovation: Champion data ethics and AI governance, ensuring new technology is adopted responsibly and supports public and organisational interests. Person specification Essential Criteria The successful candidate will need to demonstrate: Proven senior leadership of large-scale digital transformation within the public sector. Experience of leading secure, robust, scalable and user-centred digital products, platforms or services at national scale, with clear measures of technical performance, service impact and public value. Demonstrable expertise in a core digital discipline, such as product, delivery, service or engineering, combined with strong portfolio, business change and end-to-end service leadership. Proven ability to build strategic relationships and deliver in high-profile environments involving Ministers, senior leaders, other government departments, industry partners and suppliers. A strong record of leading multidisciplinary, distributed and blended teams, empowering decision-making, developing capability and talent, supporting succession planning, and fostering inclusion, curiosity, innovation and continuous learning. Strong financial, commercial and supplier leadership, including prioritising investment and managing significant budgets or contracts of £15 million or more to deliver value for money and public value. Evidence of anticipating emerging technology and digital disruption, and promoting responsible innovation, cyber security, data ethics and AI governance.

Oct 20, 2026

Full time

Location London, Glasgow, Croydon, Manchester or Sheffield. Frequent travel to 2 Marsham Street, London will be required if based elsewhere in the UK. About the job Job summary Home Office Digital designs, builds and runs the technology and services that deliver, at scale, some of the UK's most critical and well-used public services. The digital capability plays a critical part in every part of the Home Office in delivering its mission from how we secure the border and control immigration to issues passports and reducing and preventing crime, supporting these services that impact millions of people every year. The Home Office Digital estate consists of more than 600 systems, enabling critical services such as; 13 million Electronic Travel Authorisations since launch 3 million visa applications annually 130 million border checks each year 7 million passport applications annually 140 million police checks on people, vehicles, and property Migration and Borders Digital (M&B Digital) is part of Home Office Digital. We are a Portfolio of around 3,500 dedicated professionals made up of civil servants and suppliers working together to develop some of the most challenging and transformative technology products, supporting critical programmes within the Migration and Borders system. Working closely with colleagues in the Migration and Borders mission, we also support a number of the Home Office's capabilities such as Citizenship Services, Immigration Enforcement, Border Force and the Asylum Group. We jointly design services, build, run and sustain them to enable some of the government's most important strategic outcomes, notably the legitimate movement of people and goods to support economic prosperity. Job description There are four roles available: Asylum Independent Immigration Appeals Authority Digital Deputy Director - This role provides strategic leadership and programme delivery of the Independent Immigration Appeals Authority (IIAA) Programme. This role leads the design, development and delivery of the Programme including all related products and digital services across Home Office Digital, overseeing a blended team of approximately 50 Civil Servants, Managed Suppliers, and managing an annual budget of circa £60 million. The programme scope and budget continues to develop and be defined. Asylum Transformation Digital Deputy Director - This role provides strategic leadership, programme delivery, and continuous improvement of digital services across the totality of Asylum Group Directorate and Programmatic structures, part of the wider Migration and Borders system. This role leads the development and delivery of Asylum related programmes and projects, products and digital services, overseeing a blended team of approximately 150 Civil Servants, Managed Suppliers, and managing an annual budget exceeding £150 million. Borders, Compliance and Enforcement Digital Deputy Director - This role provides strategic leadership, programme delivery, and continuous improvement of digital services across the Border Security Command (BSC) including Home Office Intelligence (HOI), Immigration Enforcement (IE) and Border Force (BF), all as part of the wider Migration and Borders system. This role leads the development and delivery of BSC, IE and BF related programmes and projects, products and digital services, overseeing a blended team of approximately 150 Civil Servants, Managed Suppliers, and managing an annual budget exceeding £150 million Passports, Citizenship & Civil Registration Digital Deputy Director - This role provides strategic leadership, programme delivery, and continuous improvement of digital services across the UK's passport and civil registration domains, all as part of the wider Migration and Borders system. This role leads the development and delivery of Passports and Civil Registration products, platforms and digital services, overseeing a blended team of approximately 600 Civil Servants and suppliers, and managing an annual budget exceeding £100 million. Key responsibilities: The posts will report into the Migration & Borders Digital Directors and will be part of senior leadership team as well as part of the wider Home Office Digital leadership. Strategic Digital leadership: Set and drive a compelling digital strategy, vision and roadmap. Balance immediate operational priorities with long-term transformation, future trends and wider Home Office and government objectives. Product, Programme and Service Delivery: Lead delivery of high-priority programmes and product portfolios. Embed end-to-end product lifecycle management and ensure services are user-centred, secure, robust, scalable and aligned across policy, operations and digital. Live Service and Continuous Improvement: Ensure effective service management, operational resilience and cyber security. Use performance data, user feedback and emerging technology to improve quality, accessibility and public value. Stakeholder Engagement: Build strategic relationships across business areas, government, suppliers and industry. Translate complex digital issues clearly, build consensus, secure buy-in and provide transparent reporting on progress, risk and challenge. People Leadership: Provide inspirational leadership to multidisciplinary, distributed and blended teams. Empower decision-making, create an inclusive culture of curiosity and experimentation, develop talent and actively support succession planning. Financial, Commercial and Supplier Leadership: Prioritise digital investment, people and projects in line with strategic goals. Manage budgets, contracts and supplier relationships with clear accountability, propriety and value for money. Strategic Alignment: Working with Policy, System Design and Home Office Analysis and Insight to deliver systemic change, recognising the inter-dependencies across the system and delivering across multiple delivery roadmaps alongside Home Office Digital teams and wider Migration and Borders domains. Data, Ethics and responsible Innovation: Champion data ethics and AI governance, ensuring new technology is adopted responsibly and supports public and organisational interests. Person specification Essential Criteria The successful candidate will need to demonstrate: Proven senior leadership of large-scale digital transformation within the public sector. Experience of leading secure, robust, scalable and user-centred digital products, platforms or services at national scale, with clear measures of technical performance, service impact and public value. Demonstrable expertise in a core digital discipline, such as product, delivery, service or engineering, combined with strong portfolio, business change and end-to-end service leadership. Proven ability to build strategic relationships and deliver in high-profile environments involving Ministers, senior leaders, other government departments, industry partners and suppliers. A strong record of leading multidisciplinary, distributed and blended teams, empowering decision-making, developing capability and talent, supporting succession planning, and fostering inclusion, curiosity, innovation and continuous learning. Strong financial, commercial and supplier leadership, including prioritising investment and managing significant budgets or contracts of £15 million or more to deliver value for money and public value. Evidence of anticipating emerging technology and digital disruption, and promoting responsible innovation, cyber security, data ethics and AI governance.

Product Owner

British Airways Harmondsworth, Middlesex

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Product Owner - CRM You'll be part of the Commercial directorate within eCommerce & Platforms, leading product teams developing our CRM ecosystem, across our current platforms and new Digital Customer Experience initiative. This area plays an important role in bringing together customer needs, commercial priorities and technology to deliver meaningful customer and business value. What you'll do: Work with the CRM Tribe Lead and key stakeholders across Commercial and Customer to define goals, shape the product vision and create features that represent business value Own, maintain and effectively prioritise product backlogs, balancing business strategy with customer needs. You will proactively generate your own backlog and be able to champion these initiatives in conjunction with managing an inbound stream of work items Research and analyse customer data and feedback, taking new features from initial idea through to execution Take accountability for the digital experience in your product area, ensuring the experience is seamless and agentic first for both colleagues and customers Write clear user stories and acceptance criteria, ensuring requirements are refined and understood ahead of upcoming sprints Continuously analyse impact, scope and dependencies, working with Product Owners, Technical Leads and development teams Coordinate development activities and release planning with product development teams Participate in sprint planning, demonstrations, retrospectives and daily stand-ups, helping teams understand requirements and providing feedback on delivery Support the resolution of issues encountered throughout the development process Identify opportunities to improve existing processes and drive improvements forward Provide clear product development updates to management and stakeholders Organise and lead Sprint Review sessions, presenting outcomes to wider stakeholders Act as final approver for artefacts moving into production Facilitate discovery workshops with business stakeholders to define product requirements Ensure programme delivery milestones are achieved on time and to the required quality What you'll bring to British Airways: Good knowledge of the agile software delivery lifecycle, architecture or delivery methodologies Confidence communicating with a range of stakeholders and using data, insight and customer impact to make a compelling case Strong analytical skills with the ability to use analytics data to inform product decisions Strong storytelling and communication skills Clear understanding of iterative development and the product lifecycle Ability to lead and inspire a team around a clear product vision Customer-focused mindset and a proactive approach to improving customer and colleague experiences Strong business acumen, critical thinking and analytical capability Ability to balance competing stakeholder requirements and exercise good judgement Highly organised approach with excellent attention to detail Resilience and the ability to make sound decisions in a fast-moving environment Strong commitment to excellence, integrity and transparency Collaborative approach across teams and departments Strong ownership of delivery, goals and outcomes Your experience: 3+ years' experience working in a digital product-driven environment, preferably within customer-facing eCommerce or CRM Experience working with or leading development on Salesforce Understanding and experience of eCommerce platforms, architecture and customer journey best practice Broad understanding of digital disciplines, with experience across at least four areas such as digital analytics, product management, user experience research, UX and UI design, content production and management, optimisation, and technology development and delivery Experience using Adobe Analytics or similar digital analytics tools What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

Oct 20, 2026

Full time

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Product Owner - CRM You'll be part of the Commercial directorate within eCommerce & Platforms, leading product teams developing our CRM ecosystem, across our current platforms and new Digital Customer Experience initiative. This area plays an important role in bringing together customer needs, commercial priorities and technology to deliver meaningful customer and business value. What you'll do: Work with the CRM Tribe Lead and key stakeholders across Commercial and Customer to define goals, shape the product vision and create features that represent business value Own, maintain and effectively prioritise product backlogs, balancing business strategy with customer needs. You will proactively generate your own backlog and be able to champion these initiatives in conjunction with managing an inbound stream of work items Research and analyse customer data and feedback, taking new features from initial idea through to execution Take accountability for the digital experience in your product area, ensuring the experience is seamless and agentic first for both colleagues and customers Write clear user stories and acceptance criteria, ensuring requirements are refined and understood ahead of upcoming sprints Continuously analyse impact, scope and dependencies, working with Product Owners, Technical Leads and development teams Coordinate development activities and release planning with product development teams Participate in sprint planning, demonstrations, retrospectives and daily stand-ups, helping teams understand requirements and providing feedback on delivery Support the resolution of issues encountered throughout the development process Identify opportunities to improve existing processes and drive improvements forward Provide clear product development updates to management and stakeholders Organise and lead Sprint Review sessions, presenting outcomes to wider stakeholders Act as final approver for artefacts moving into production Facilitate discovery workshops with business stakeholders to define product requirements Ensure programme delivery milestones are achieved on time and to the required quality What you'll bring to British Airways: Good knowledge of the agile software delivery lifecycle, architecture or delivery methodologies Confidence communicating with a range of stakeholders and using data, insight and customer impact to make a compelling case Strong analytical skills with the ability to use analytics data to inform product decisions Strong storytelling and communication skills Clear understanding of iterative development and the product lifecycle Ability to lead and inspire a team around a clear product vision Customer-focused mindset and a proactive approach to improving customer and colleague experiences Strong business acumen, critical thinking and analytical capability Ability to balance competing stakeholder requirements and exercise good judgement Highly organised approach with excellent attention to detail Resilience and the ability to make sound decisions in a fast-moving environment Strong commitment to excellence, integrity and transparency Collaborative approach across teams and departments Strong ownership of delivery, goals and outcomes Your experience: 3+ years' experience working in a digital product-driven environment, preferably within customer-facing eCommerce or CRM Experience working with or leading development on Salesforce Understanding and experience of eCommerce platforms, architecture and customer journey best practice Broad understanding of digital disciplines, with experience across at least four areas such as digital analytics, product management, user experience research, UX and UI design, content production and management, optimisation, and technology development and delivery Experience using Adobe Analytics or similar digital analytics tools What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

Quantum Cryptography Architect

Starling Bank

Description Starling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet, which has seen us become a multi-award-winning bank that now employs over 3,000 people across our offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts with 350,000 business customers. We are a fully licensed UK bank, but at heart, we are a tech-first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be; innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and take full ownership of everything around you: from building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid model We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. About Role & Team The Security Architecture team at Starling is driving significant impact across the organisation, actively guiding and empowering teams across Security and the wider technology landscape. We are looking for a mid-to-senior level Information Security Architect to join our ranks. While you will cover typical end-to-end security architecture across our modern tech stack, this role carries a strategic focus: Cryptography & Post-Quantum Readiness. As quantum computing capabilities evolve, we are looking to ramp up our Post-Quantum Cryptography (PQC) efforts. We are looking for a leader who will own the strategic design of our cloud-native and on-premise cryptography roadmaps, conduct cryptographic assessments, drive crypto-agility, and define our technical roadmap to keep Starling resilient against emerging future threats. What you'll get to do Lead our Post-Quantum Strategy: Take ownership of Starling's Post-Quantum Cryptography (PQC) initiative over the coming years; designing our crypto-inventory, evaluating PQC algorithms, and designing architectures built for cryptographic agility. Act as the Cryptography SME: Provide expert architecture and design guidance on Public Key Infrastructure (PKI), Hardware Security Modules (HSMs), key management, service mesh security, and transport layer protocols across our cloud environments. Enterprise Architecture Delivery: Architect secure, scalable solutions across AWS and GCP, translating complex security requirements into simple, pragmatic design patterns for engineering teams. Secure Architecture Governance: Lead and assist with secure design reviews and threat modeling initiatives, delivering actionable security guidance and continuous support to Engineering teams. Proof of Concept Development: Our architects enjoy a hands-on approach. When suitable, we design and build PoC solutions for engineers to refine or draw inspiration from. Collaborate & Influence: Work closely with software engineers, cloud architects, and security operations to review RFCs and ADRs, conduct threat models, and embed security seamlessly into the development lifecycle without adding friction. Drive Thought Leadership: Serve as a trusted advisor within our growing Security Architecture team, staying ahead of industry trends, threat vectors, and regulatory standards to elevate Starling's overall security posture. Responsibilties Architect end-to-end security solutions for cloud-native applications, microservices, and modern banking platforms. Develop and lead our Post-Quantum Cryptography transition roadmap and crypto-inventory strategy. Perform threat modeling and technical risk assessments on new and existing platform architectures. Define, document, and promote enterprise cryptographic management standards (key lifecycle, hardware security, modern cipher suites). Review architectural design documents, RFCs, and ADRs to ensure alignment with security guardrails and regulatory requirements. Mentor engineering teams and provide guidance on cryptographic implementations, securely managing secrets, and data protection at rest/in transit. Support the rest of the Security Architecture team with daily security architecture activities (e.g. adhoc security architecture advisory services). Requirements Security Architecture Experience: Proven track record in a Information Security Architect or Senior Security Engineering role designing secure, distributed systems within modern cloud environments (AWS/GCP). Deep Cryptography Expertise: Comprehensive practical and theoretical knowledge of symmetric/asymmetric cryptography, PKI management, digital signatures, key management systems (KMS), and HSMs. Post-Quantum Cryptography (PQC) Knowledge: Strong understanding of quantum computing threats to modern encryption, NIST PQC standards, hybrid key exchange, and strategies for achieving crypto-agility. Threat Modeling & System Design: Demonstrated ability to perform threat modeling on complex cloud-native applications, APIs, and microservices architectures (e.g. Kubernetes, ECS). Pragmatic Problem Solver: A firm believer that security should enable engineering speed, with the ability to design security controls that minimise developer friction. Communication & Collaboration: Excellent written and verbal communication skills, with a track record of distilling complex technical/cryptographic risks into clear guidance for both technical teams and senior leadership. Desirable Experience in Fintech, Banking, or highly regulated cloud environments (e.g. PCI-DSS, ISO 27001, NIST guidelines). Demonstrated background in a highly technical role (e.g. Security Engineering, Infrastructure Engineering, Penetration Testing). Experience in infrastructure,application, and AI security (e.g. container security, secure code reviews, secure integration of generative AI/ML). Practical experience leveraging and applying the SABSA (Sherwood Applied Business Security Architecture) framework to design business-driven, risk-aligned enterprise security architectures. Recognised industry security certifications (e.g. SABSA, CISSP, AWS Security Specialty, or specialised cryptography credentials). Interview process Interviewing is a two-way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general, you can expect the below following a chat with one of our Talent Team: Stage 1: 20 minute phone call with our Security Architecture Lead Stage 2: 75 minute technical interview with the team Stage 3: 30 minute final interview with the Security Architecture Director and CISO Benefits We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before . click apply for full job details

Oct 20, 2026

Full time

Description Starling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet, which has seen us become a multi-award-winning bank that now employs over 3,000 people across our offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts with 350,000 business customers. We are a fully licensed UK bank, but at heart, we are a tech-first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be; innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and take full ownership of everything around you: from building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid model We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. About Role & Team The Security Architecture team at Starling is driving significant impact across the organisation, actively guiding and empowering teams across Security and the wider technology landscape. We are looking for a mid-to-senior level Information Security Architect to join our ranks. While you will cover typical end-to-end security architecture across our modern tech stack, this role carries a strategic focus: Cryptography & Post-Quantum Readiness. As quantum computing capabilities evolve, we are looking to ramp up our Post-Quantum Cryptography (PQC) efforts. We are looking for a leader who will own the strategic design of our cloud-native and on-premise cryptography roadmaps, conduct cryptographic assessments, drive crypto-agility, and define our technical roadmap to keep Starling resilient against emerging future threats. What you'll get to do Lead our Post-Quantum Strategy: Take ownership of Starling's Post-Quantum Cryptography (PQC) initiative over the coming years; designing our crypto-inventory, evaluating PQC algorithms, and designing architectures built for cryptographic agility. Act as the Cryptography SME: Provide expert architecture and design guidance on Public Key Infrastructure (PKI), Hardware Security Modules (HSMs), key management, service mesh security, and transport layer protocols across our cloud environments. Enterprise Architecture Delivery: Architect secure, scalable solutions across AWS and GCP, translating complex security requirements into simple, pragmatic design patterns for engineering teams. Secure Architecture Governance: Lead and assist with secure design reviews and threat modeling initiatives, delivering actionable security guidance and continuous support to Engineering teams. Proof of Concept Development: Our architects enjoy a hands-on approach. When suitable, we design and build PoC solutions for engineers to refine or draw inspiration from. Collaborate & Influence: Work closely with software engineers, cloud architects, and security operations to review RFCs and ADRs, conduct threat models, and embed security seamlessly into the development lifecycle without adding friction. Drive Thought Leadership: Serve as a trusted advisor within our growing Security Architecture team, staying ahead of industry trends, threat vectors, and regulatory standards to elevate Starling's overall security posture. Responsibilties Architect end-to-end security solutions for cloud-native applications, microservices, and modern banking platforms. Develop and lead our Post-Quantum Cryptography transition roadmap and crypto-inventory strategy. Perform threat modeling and technical risk assessments on new and existing platform architectures. Define, document, and promote enterprise cryptographic management standards (key lifecycle, hardware security, modern cipher suites). Review architectural design documents, RFCs, and ADRs to ensure alignment with security guardrails and regulatory requirements. Mentor engineering teams and provide guidance on cryptographic implementations, securely managing secrets, and data protection at rest/in transit. Support the rest of the Security Architecture team with daily security architecture activities (e.g. adhoc security architecture advisory services). Requirements Security Architecture Experience: Proven track record in a Information Security Architect or Senior Security Engineering role designing secure, distributed systems within modern cloud environments (AWS/GCP). Deep Cryptography Expertise: Comprehensive practical and theoretical knowledge of symmetric/asymmetric cryptography, PKI management, digital signatures, key management systems (KMS), and HSMs. Post-Quantum Cryptography (PQC) Knowledge: Strong understanding of quantum computing threats to modern encryption, NIST PQC standards, hybrid key exchange, and strategies for achieving crypto-agility. Threat Modeling & System Design: Demonstrated ability to perform threat modeling on complex cloud-native applications, APIs, and microservices architectures (e.g. Kubernetes, ECS). Pragmatic Problem Solver: A firm believer that security should enable engineering speed, with the ability to design security controls that minimise developer friction. Communication & Collaboration: Excellent written and verbal communication skills, with a track record of distilling complex technical/cryptographic risks into clear guidance for both technical teams and senior leadership. Desirable Experience in Fintech, Banking, or highly regulated cloud environments (e.g. PCI-DSS, ISO 27001, NIST guidelines). Demonstrated background in a highly technical role (e.g. Security Engineering, Infrastructure Engineering, Penetration Testing). Experience in infrastructure,application, and AI security (e.g. container security, secure code reviews, secure integration of generative AI/ML). Practical experience leveraging and applying the SABSA (Sherwood Applied Business Security Architecture) framework to design business-driven, risk-aligned enterprise security architectures. Recognised industry security certifications (e.g. SABSA, CISSP, AWS Security Specialty, or specialised cryptography credentials). Interview process Interviewing is a two-way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general, you can expect the below following a chat with one of our Talent Team: Stage 1: 20 minute phone call with our Security Architecture Lead Stage 2: 75 minute technical interview with the team Stage 3: 30 minute final interview with the Security Architecture Director and CISO Benefits We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before . click apply for full job details

Head of Technology Transformation

Executive Recruit Leeds, Yorkshire

Head of Technology Transformation Package: Base Circa £105k - £120k Comprehensive Benefits Reports to: IT Director Location: Yorkshire Role Purpose The Head of Technology Transformation will lead the organisation's technology-enabled transformation agenda, ensuring technology, data and digital capabilities deliver measurable improvements in operational performance, customer experience and commercial outcomes. Working closely with the IT Director and Executive Leadership Team, the role will develop and deliver a transformation roadmap covering Dynamics 365, data, automation, digital platforms and business process improvement. Key Responsibilities Develop and deliver a technology transformation roadmap aligned to wider business objectives. Lead major technology-enabled transformation programmes from strategy and business case through implementation, adoption and benefits realisation. Lead the transformation and optimisation of Dynamics 365 Finance & Operations , ensuring successful implementation, integration and business adoption. Identify opportunities to improve processes, operating models and customer journeys through technology, automation, data and AI. Establish effective transformation governance, prioritisation, risk management and benefits tracking. Work closely with technology, operations, finance and commercial leaders to ensure transformation delivers measurable business value. Develop business cases and manage transformation investment, ensuring clear return on investment. Lead organisational change and adoption to ensure new technology and processes become embedded across the organisation. Manage strategic technology and implementation partners, ensuring strong delivery and commercial accountability. Build strong internal transformation capability and develop high-performing teams. Measurement of Success Success will be demonstrated through the delivery of a clear transformation roadmap, successful implementation and adoption of Dynamics 365, measurable operational and financial benefits, improved customer experience and greater use of data, automation and digital technology across the organisation. Person Specification Proven experience leading technology, digital or business transformation within a complex organisation. Strong experience delivering Dynamics 365 Finance & Operations transformation, including implementation, integration, optimisation and adoption. Track record of delivering technology-enabled operational and commercial improvements with measurable benefits. Experience across enterprise applications, data, automation, digital platforms and systems integration. Strong understanding of operating model and process transformation. Commercially focused, with experience developing business cases and delivering measurable return on investment. Strong stakeholder management skills with the credibility to work with senior executives and operational leaders. Experience leading complex programmes and multidisciplinary transformation teams. Strong understanding of organisational change, adoption and benefits realisation. Pragmatic approach to emerging technologies, including AI, with a focus on genuine business value. The salary banding advertised is a guideline, the remuneration offered will be commensurate upon experience. As a specialist boutique executive search firm, Executive Recruit partners with organisations to secure the calibre of leadership that drives meaningful change. Our bespoke methodology ensures clients access exceptional executives who combine strategic vision with proven execution, ultimately strengthening leadership depth and board performance.

Oct 20, 2026

Full time

Head of Technology Transformation Package: Base Circa £105k - £120k Comprehensive Benefits Reports to: IT Director Location: Yorkshire Role Purpose The Head of Technology Transformation will lead the organisation's technology-enabled transformation agenda, ensuring technology, data and digital capabilities deliver measurable improvements in operational performance, customer experience and commercial outcomes. Working closely with the IT Director and Executive Leadership Team, the role will develop and deliver a transformation roadmap covering Dynamics 365, data, automation, digital platforms and business process improvement. Key Responsibilities Develop and deliver a technology transformation roadmap aligned to wider business objectives. Lead major technology-enabled transformation programmes from strategy and business case through implementation, adoption and benefits realisation. Lead the transformation and optimisation of Dynamics 365 Finance & Operations , ensuring successful implementation, integration and business adoption. Identify opportunities to improve processes, operating models and customer journeys through technology, automation, data and AI. Establish effective transformation governance, prioritisation, risk management and benefits tracking. Work closely with technology, operations, finance and commercial leaders to ensure transformation delivers measurable business value. Develop business cases and manage transformation investment, ensuring clear return on investment. Lead organisational change and adoption to ensure new technology and processes become embedded across the organisation. Manage strategic technology and implementation partners, ensuring strong delivery and commercial accountability. Build strong internal transformation capability and develop high-performing teams. Measurement of Success Success will be demonstrated through the delivery of a clear transformation roadmap, successful implementation and adoption of Dynamics 365, measurable operational and financial benefits, improved customer experience and greater use of data, automation and digital technology across the organisation. Person Specification Proven experience leading technology, digital or business transformation within a complex organisation. Strong experience delivering Dynamics 365 Finance & Operations transformation, including implementation, integration, optimisation and adoption. Track record of delivering technology-enabled operational and commercial improvements with measurable benefits. Experience across enterprise applications, data, automation, digital platforms and systems integration. Strong understanding of operating model and process transformation. Commercially focused, with experience developing business cases and delivering measurable return on investment. Strong stakeholder management skills with the credibility to work with senior executives and operational leaders. Experience leading complex programmes and multidisciplinary transformation teams. Strong understanding of organisational change, adoption and benefits realisation. Pragmatic approach to emerging technologies, including AI, with a focus on genuine business value. The salary banding advertised is a guideline, the remuneration offered will be commensurate upon experience. As a specialist boutique executive search firm, Executive Recruit partners with organisations to secure the calibre of leadership that drives meaningful change. Our bespoke methodology ensures clients access exceptional executives who combine strategic vision with proven execution, ultimately strengthening leadership depth and board performance.

Senior IT Engineer and Modernisation Lead

TribePost Ltd - Keighley, Yorkshire

Senior IT Engineer and Modernisation Lead Location: Keighley, BD21 4BZ Salary: Competitive, DOE Contract: Full-time, permanent Join PFF and help shape the future of our technology! At PFF, our values guide how we work, collaborate and deliver results. We take ownership, put customers first, maintain high standards and continuously look for better ways of working. We are looking for a Senior IT Engineer and Modernisation Lead to play a key role in modernising our IT infrastructure across multiple manufacturing and packaging sites. This is an opportunity for an experienced IT professional to take technical ownership of infrastructure, cloud, cybersecurity and digital transformation projects while helping ensure our technology supports operational efficiency and business growth. A Day in the Life and the Impact You'll Make You'll provide senior technical expertise across our IT environment, acting as a key escalation point for complex infrastructure and systems issues. Working closely with our IT & Systems Manager, operational teams and external Managed Service Providers, you'll deliver technology improvements that make our systems more secure, reliable, scalable and effective. What You'll Do • Lead the modernisation and continuous improvement of our hybrid IT infrastructure across multiple locations. • Deliver infrastructure, cloud and workplace transformation projects to improve efficiency, resilience and user experience. • Administer and optimise Microsoft 365, Entra ID, Intune, Exchange Online, SharePoint and Active Directory environments. • Strengthen cybersecurity through effective security controls, vulnerability management and endpoint protection. • Develop reporting, analytics and automation solutions using technologies such as Power BI, SQL, Python and PowerShell. • Provide 2nd and 3rd line technical support, resolving complex issues and minimising operational disruption. • Work closely with manufacturing and operational teams to ensure technology supports production and business continuity. • Manage relationships with MSPs, software vendors and technology partners, ensuring agreed service levels and technical standards are delivered. • Identify opportunities to automate processes, improve system performance and reduce technical debt. • Support the development and delivery of technology roadmaps aligned with business objectives. What You'll Bring • Demonstrable 2nd/3rd line IT infrastructure and systems administration experience. • Strong Microsoft 365 experience, including Entra ID, Intune, Exchange Online, SharePoint and Microsoft Defender. • Experience administering Windows Server and Active Directory. • Proven experience delivering infrastructure upgrades, migrations and technology improvement projects. • Good knowledge of cybersecurity principles, including MFA, endpoint security, identity governance, patch management and vulnerability remediation. • Experience developing business intelligence, automation or reporting solutions using SQL, Power BI, Python or PowerShell. • Experience supporting multi-site operational environments. • Strong troubleshooting, analytical and problem-solving skills. • Excellent communication and stakeholder management skills. • Experience working with third-party MSPs and technology providers. • A high level of ownership, accountability and customer focus. Nice to Have • Experience within manufacturing, packaging, FMCG or supply chain environments. • Microsoft technical certifications. • Cybersecurity certifications or formal security training. • Experience supporting ERP, production or manufacturing systems. • Knowledge of cloud transformation and digitalisation programmes. • Project management or project delivery experience. What You'll Receive for the Value You Bring • The opportunity to take a leading technical role in our IT modernisation programme. • Exposure to infrastructure, cloud, cybersecurity, automation and digital transformation projects. • A varied role working across multiple manufacturing and operational environments. • Primarily site-based working in Keighley, with travel between locations as required. • Hybrid working may be available subject to business requirements. • The opportunity to work closely with senior stakeholders, operational teams and external technology partners. Our Values At PFF how we achieve results is just as important as the results themselves. We expect our colleagues to demonstrate: One Team Own It Customer First Right First Time Better Every Day Make It Count If you're an experienced IT professional who enjoys solving complex problems, improving technology and taking ownership of modernisation projects, we'd love to hear from you. We are committed to fostering an inclusive, diverse and equitable workplace. We welcome applications from all suitably qualified individuals and are dedicated to ensuring our recruitment process is accessible to everyone.

Oct 20, 2026

Full time

Senior IT Engineer and Modernisation Lead Location: Keighley, BD21 4BZ Salary: Competitive, DOE Contract: Full-time, permanent Join PFF and help shape the future of our technology! At PFF, our values guide how we work, collaborate and deliver results. We take ownership, put customers first, maintain high standards and continuously look for better ways of working. We are looking for a Senior IT Engineer and Modernisation Lead to play a key role in modernising our IT infrastructure across multiple manufacturing and packaging sites. This is an opportunity for an experienced IT professional to take technical ownership of infrastructure, cloud, cybersecurity and digital transformation projects while helping ensure our technology supports operational efficiency and business growth. A Day in the Life and the Impact You'll Make You'll provide senior technical expertise across our IT environment, acting as a key escalation point for complex infrastructure and systems issues. Working closely with our IT & Systems Manager, operational teams and external Managed Service Providers, you'll deliver technology improvements that make our systems more secure, reliable, scalable and effective. What You'll Do • Lead the modernisation and continuous improvement of our hybrid IT infrastructure across multiple locations. • Deliver infrastructure, cloud and workplace transformation projects to improve efficiency, resilience and user experience. • Administer and optimise Microsoft 365, Entra ID, Intune, Exchange Online, SharePoint and Active Directory environments. • Strengthen cybersecurity through effective security controls, vulnerability management and endpoint protection. • Develop reporting, analytics and automation solutions using technologies such as Power BI, SQL, Python and PowerShell. • Provide 2nd and 3rd line technical support, resolving complex issues and minimising operational disruption. • Work closely with manufacturing and operational teams to ensure technology supports production and business continuity. • Manage relationships with MSPs, software vendors and technology partners, ensuring agreed service levels and technical standards are delivered. • Identify opportunities to automate processes, improve system performance and reduce technical debt. • Support the development and delivery of technology roadmaps aligned with business objectives. What You'll Bring • Demonstrable 2nd/3rd line IT infrastructure and systems administration experience. • Strong Microsoft 365 experience, including Entra ID, Intune, Exchange Online, SharePoint and Microsoft Defender. • Experience administering Windows Server and Active Directory. • Proven experience delivering infrastructure upgrades, migrations and technology improvement projects. • Good knowledge of cybersecurity principles, including MFA, endpoint security, identity governance, patch management and vulnerability remediation. • Experience developing business intelligence, automation or reporting solutions using SQL, Power BI, Python or PowerShell. • Experience supporting multi-site operational environments. • Strong troubleshooting, analytical and problem-solving skills. • Excellent communication and stakeholder management skills. • Experience working with third-party MSPs and technology providers. • A high level of ownership, accountability and customer focus. Nice to Have • Experience within manufacturing, packaging, FMCG or supply chain environments. • Microsoft technical certifications. • Cybersecurity certifications or formal security training. • Experience supporting ERP, production or manufacturing systems. • Knowledge of cloud transformation and digitalisation programmes. • Project management or project delivery experience. What You'll Receive for the Value You Bring • The opportunity to take a leading technical role in our IT modernisation programme. • Exposure to infrastructure, cloud, cybersecurity, automation and digital transformation projects. • A varied role working across multiple manufacturing and operational environments. • Primarily site-based working in Keighley, with travel between locations as required. • Hybrid working may be available subject to business requirements. • The opportunity to work closely with senior stakeholders, operational teams and external technology partners. Our Values At PFF how we achieve results is just as important as the results themselves. We expect our colleagues to demonstrate: One Team Own It Customer First Right First Time Better Every Day Make It Count If you're an experienced IT professional who enjoys solving complex problems, improving technology and taking ownership of modernisation projects, we'd love to hear from you. We are committed to fostering an inclusive, diverse and equitable workplace. We welcome applications from all suitably qualified individuals and are dedicated to ensuring our recruitment process is accessible to everyone.

Global IT Director

Smartsearch Recruitment

Global IT Director Salary £120-£125k Hybrid working (London) We're supporting an established international organisation in the appointment of a Global IT Director to lead its technology function and drive digital transformation across global operations. This is a senior leadership role focused on developing and delivering a business-led IT strategy, improving the adoption and effectiveness of existing technology, and driving measurable improvements through AI, automation and data. The successful candidate will lead an international IT team, strengthen technology capability and help the business maximise the value of its systems and technology investments. Working closely with Executive leadership and stakeholders across operational, commercial and corporate functions, you will combine strategic direction with hands-on delivery, ensuring technology supports business growth, efficiency and continuous improvement. Global IT Director - Key accountabilities: Work closely with Executive leadership to identify business priorities and ensure technology investment delivers tangible commercial and operational benefits. Oversee the performance, security and reliability of enterprise applications, infrastructure, cloud services and wider IT operations. Identify opportunities to streamline business processes, improve productivity and reduce reliance on manual activities through digital solutions. Provide leadership and direction to an international IT team, developing capability, accountability and a high-performance culture. Shape and implement a global technology strategy that supports business objectives, future growth and operational efficiency. Champion the practical application of AI, automation and data analytics to improve business performance and decision-making. Lead technology improvement programmes, ensuring effective implementation, user engagement and adoption across the organisation. Take responsibility for IT governance, cyber security, data protection, business continuity and technology risk management. Manage technology budgets, supplier relationships and strategic investments, establishing clear measures of performance and return on investment. Candidate requirements: Proven experience operating at IT Director, Global IT Director, Head of IT or equivalent senior technology leadership level. Strong track record of delivering digital transformation and business change, with demonstrable improvements in efficiency, productivity or operational performance. Experience leading IT functions across international, multi-site or complex organisational environments. Broad understanding of enterprise IT environments, including ERP and business applications, cloud infrastructure, cyber security and IT service delivery. Experience applying AI, automation, data or digital solutions to deliver measurable business benefits. Proven ability to lead and develop teams, manage technology budgets and oversee third-party suppliers. Strong commercial awareness and the ability to influence Executive-level stakeholders. A pragmatic, delivery-focused leadership style, with the ability to translate technology strategy into practical business improvements. Degree-level qualification in a relevant discipline or equivalent professional experience. This is an opportunity for an experienced IT Director to lead a global technology function, influence business strategy and drive meaningful transformation through better use of technology, AI and automation. If you have a strong track record in international IT leadership and delivering technology-led business improvements, please apply with your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.

Oct 20, 2026

Full time

Global IT Director Salary £120-£125k Hybrid working (London) We're supporting an established international organisation in the appointment of a Global IT Director to lead its technology function and drive digital transformation across global operations. This is a senior leadership role focused on developing and delivering a business-led IT strategy, improving the adoption and effectiveness of existing technology, and driving measurable improvements through AI, automation and data. The successful candidate will lead an international IT team, strengthen technology capability and help the business maximise the value of its systems and technology investments. Working closely with Executive leadership and stakeholders across operational, commercial and corporate functions, you will combine strategic direction with hands-on delivery, ensuring technology supports business growth, efficiency and continuous improvement. Global IT Director - Key accountabilities: Work closely with Executive leadership to identify business priorities and ensure technology investment delivers tangible commercial and operational benefits. Oversee the performance, security and reliability of enterprise applications, infrastructure, cloud services and wider IT operations. Identify opportunities to streamline business processes, improve productivity and reduce reliance on manual activities through digital solutions. Provide leadership and direction to an international IT team, developing capability, accountability and a high-performance culture. Shape and implement a global technology strategy that supports business objectives, future growth and operational efficiency. Champion the practical application of AI, automation and data analytics to improve business performance and decision-making. Lead technology improvement programmes, ensuring effective implementation, user engagement and adoption across the organisation. Take responsibility for IT governance, cyber security, data protection, business continuity and technology risk management. Manage technology budgets, supplier relationships and strategic investments, establishing clear measures of performance and return on investment. Candidate requirements: Proven experience operating at IT Director, Global IT Director, Head of IT or equivalent senior technology leadership level. Strong track record of delivering digital transformation and business change, with demonstrable improvements in efficiency, productivity or operational performance. Experience leading IT functions across international, multi-site or complex organisational environments. Broad understanding of enterprise IT environments, including ERP and business applications, cloud infrastructure, cyber security and IT service delivery. Experience applying AI, automation, data or digital solutions to deliver measurable business benefits. Proven ability to lead and develop teams, manage technology budgets and oversee third-party suppliers. Strong commercial awareness and the ability to influence Executive-level stakeholders. A pragmatic, delivery-focused leadership style, with the ability to translate technology strategy into practical business improvements. Degree-level qualification in a relevant discipline or equivalent professional experience. This is an opportunity for an experienced IT Director to lead a global technology function, influence business strategy and drive meaningful transformation through better use of technology, AI and automation. If you have a strong track record in international IT leadership and delivering technology-led business improvements, please apply with your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.

Director of IT Business Partnering

SGN Portsmouth, Hampshire

Director of IT Business Partnering Portsmouth/London Competitive Salary Full-Time Hybrid Joint-contribution pension from 6% (12% total) - Enhanced maternity & family leave - Life assurance - HolidayPlus - Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. REQ5934 Role Purpose Reporting to the CIO, the Director of IT Business Partnering is responsible for aligning technology strategy, investment, and delivery with SGN's operational, regulatory, and commercial goals. Acting as the primary link between IT and business leadership, you will ensure technology supports safe, reliable, and efficient operations while driving digital transformation, innovation, AI, and automation across the organisation. Leading the IT Business Partnering function, you will work closely with senior stakeholders, the CTO, Transformation teams, and wider IT leadership to shape technology roadmaps, prioritise investment, and maximise value from technology across a complex Critical National Infrastructure environment. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute Strategic Business Partnering Build trusted relationships with senior leaders across operational, engineering, customer, commercial, and corporate functions. Act as a strategic advisor, translating business priorities into technology-enabled outcomes and investment plans. Ensure technology initiatives support business strategy, operational performance, and regulatory commitments. Communicate technology roadmaps, risks, opportunities, and priorities clearly across the organisation. Technology Portfolio & Demand Management Lead the technology demand management process across the organisation. Prioritise investment opportunities based on business value, operational benefit, risk reduction, and regulatory requirements. Oversee governance and portfolio management to ensure technology investments are aligned to strategic objectives. Drive efficient ways of working and the reuse of technology capabilities across the business. Digital Transformation & Innovation Identify opportunities to modernise business processes through digital technologies. Drive adoption of data, analytics, cloud, automation, AI, and mobility solutions. Champion innovation and support the successful delivery of transformation programmes. Promote continuous improvement through technology-enabled change. Operational & Regulatory Alignment Partner with operational, engineering, and asset management teams to support network resilience, safety, and compliance. Foster strong collaboration between IT and Operational Technology (OT) functions. Support initiatives including asset digitisation, field mobility, telemetry, and predictive maintenance. Ensure technology decisions consider cyber security, regulatory obligations, and Critical National Infrastructure requirements. Financial & Value Management Develop technology investment business cases with business sponsors. Support budget planning, investment prioritisation, and benefits realisation activities. Ensure technology investments deliver measurable business outcomes and return on investment. Establish and monitor outcome-based measures to demonstrate value. Leadership Lead, develop, and motivate a high-performing IT Business Partnering team. Foster a culture of collaboration, accountability, innovation, and customer focus. Coach and influence senior stakeholders on technology opportunities and digital capabilities. Support talent development and succession planning within the function. What you will need Essential Significant senior leadership experience within IT Business Partnering, Business Relationship Management, Technology Strategy, or a similar role. Experience working within utilities, energy, critical national infrastructure, or other highly regulated sectors. Proven ability to influence executive stakeholders and shape strategic decisions. Experience managing large-scale technology portfolios, investment programmes, and business cases. Strong track record of delivering digital transformation and organisational change. Degree in Information Technology, Engineering, Business, or a related discipline. Evidence of ongoing professional development. Desirable Experience within gas, electricity, water, or related utility sectors. Knowledge of Operational Technology (OT) environments. Experience working with Ofgem or other regulated organisations. Understanding of cyber security requirements within Critical National Infrastructure environments. Experience of value stream mapping and process optimisation MBA and/or relevant professional certifications, such as ITIL, TOGAF, MSP, PRINCE2, Prosci Change Management, or BRM Certification. Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN leads pioneering research and development for a energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility , and a proud Gold member of the Armed Forces Covenant. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.

Oct 20, 2026

Full time

Director of IT Business Partnering Portsmouth/London Competitive Salary Full-Time Hybrid Joint-contribution pension from 6% (12% total) - Enhanced maternity & family leave - Life assurance - HolidayPlus - Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. REQ5934 Role Purpose Reporting to the CIO, the Director of IT Business Partnering is responsible for aligning technology strategy, investment, and delivery with SGN's operational, regulatory, and commercial goals. Acting as the primary link between IT and business leadership, you will ensure technology supports safe, reliable, and efficient operations while driving digital transformation, innovation, AI, and automation across the organisation. Leading the IT Business Partnering function, you will work closely with senior stakeholders, the CTO, Transformation teams, and wider IT leadership to shape technology roadmaps, prioritise investment, and maximise value from technology across a complex Critical National Infrastructure environment. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute Strategic Business Partnering Build trusted relationships with senior leaders across operational, engineering, customer, commercial, and corporate functions. Act as a strategic advisor, translating business priorities into technology-enabled outcomes and investment plans. Ensure technology initiatives support business strategy, operational performance, and regulatory commitments. Communicate technology roadmaps, risks, opportunities, and priorities clearly across the organisation. Technology Portfolio & Demand Management Lead the technology demand management process across the organisation. Prioritise investment opportunities based on business value, operational benefit, risk reduction, and regulatory requirements. Oversee governance and portfolio management to ensure technology investments are aligned to strategic objectives. Drive efficient ways of working and the reuse of technology capabilities across the business. Digital Transformation & Innovation Identify opportunities to modernise business processes through digital technologies. Drive adoption of data, analytics, cloud, automation, AI, and mobility solutions. Champion innovation and support the successful delivery of transformation programmes. Promote continuous improvement through technology-enabled change. Operational & Regulatory Alignment Partner with operational, engineering, and asset management teams to support network resilience, safety, and compliance. Foster strong collaboration between IT and Operational Technology (OT) functions. Support initiatives including asset digitisation, field mobility, telemetry, and predictive maintenance. Ensure technology decisions consider cyber security, regulatory obligations, and Critical National Infrastructure requirements. Financial & Value Management Develop technology investment business cases with business sponsors. Support budget planning, investment prioritisation, and benefits realisation activities. Ensure technology investments deliver measurable business outcomes and return on investment. Establish and monitor outcome-based measures to demonstrate value. Leadership Lead, develop, and motivate a high-performing IT Business Partnering team. Foster a culture of collaboration, accountability, innovation, and customer focus. Coach and influence senior stakeholders on technology opportunities and digital capabilities. Support talent development and succession planning within the function. What you will need Essential Significant senior leadership experience within IT Business Partnering, Business Relationship Management, Technology Strategy, or a similar role. Experience working within utilities, energy, critical national infrastructure, or other highly regulated sectors. Proven ability to influence executive stakeholders and shape strategic decisions. Experience managing large-scale technology portfolios, investment programmes, and business cases. Strong track record of delivering digital transformation and organisational change. Degree in Information Technology, Engineering, Business, or a related discipline. Evidence of ongoing professional development. Desirable Experience within gas, electricity, water, or related utility sectors. Knowledge of Operational Technology (OT) environments. Experience working with Ofgem or other regulated organisations. Understanding of cyber security requirements within Critical National Infrastructure environments. Experience of value stream mapping and process optimisation MBA and/or relevant professional certifications, such as ITIL, TOGAF, MSP, PRINCE2, Prosci Change Management, or BRM Certification. Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN leads pioneering research and development for a energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility , and a proud Gold member of the Armed Forces Covenant. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.

IT Technician

GreatFind Recruitment Watford, Hertfordshire

An excellent opportunity has arisen for an IT Technician to join a friendly and well regarded school in Watford. This is a full time, onsite role offering a salary of up to £30,000 scale, alongside 25 days holiday, free parking and lunch provided. Working closely with the IT Manager, you will provide first and second line technical support to staff and pupils, helping to ensure that the school's IT systems, devices and digital learning tools run smoothly every day. This is a varied, hands on position suited to an organised and proactive IT support professional who enjoys troubleshooting issues, supporting users and getting involved in wider technology projects. The role You will be responsible for: Providing first and second line IT support across hardware, software, networks and AV equipment Diagnosing and resolving technical issues, escalating more complex matters where required Installing, configuring and maintaining PCs, laptops, printers, peripherals and software Supporting user account administration across school systems, learning platforms and online portals Maintaining accurate asset registers, software licences and IT support records Supporting the school's network and infrastructure, including Active Directory, Group Policy, DHCP and DNS Assisting with endpoint updates, security patches and device management Providing AV support for assemblies, meetings, examinations, staff training and school events Supporting educational software, classroom technology and digital learning resources Assisting with IT projects, deployments and ongoing improvements across the school About you To be considered, you will ideally have: Previous experience in an IT Support, ICT Technician or similar role Strong practical knowledge of Windows environments, Active Directory, Group Policy, DHCP and DNS A good understanding of networking fundamentals, TCP IP, VLANs and wireless connectivity Experience supporting hardware, software, printers, mobile devices and AV equipment Exposure to Apple macOS and mobile device management would be beneficial Strong troubleshooting and problem solving skills Excellent communication skills and a customer focused approach The ability to work well independently and as part of a small team A good understanding of data protection, cybersecurity and confidentiality Experience working within a school or education environment would be advantageous, although strong IT support experience from another professional setting will also be considered. This role is subject to safeguarding checks, including an Enhanced DBS check and satisfactory references.

Oct 19, 2026

Full time

An excellent opportunity has arisen for an IT Technician to join a friendly and well regarded school in Watford. This is a full time, onsite role offering a salary of up to £30,000 scale, alongside 25 days holiday, free parking and lunch provided. Working closely with the IT Manager, you will provide first and second line technical support to staff and pupils, helping to ensure that the school's IT systems, devices and digital learning tools run smoothly every day. This is a varied, hands on position suited to an organised and proactive IT support professional who enjoys troubleshooting issues, supporting users and getting involved in wider technology projects. The role You will be responsible for: Providing first and second line IT support across hardware, software, networks and AV equipment Diagnosing and resolving technical issues, escalating more complex matters where required Installing, configuring and maintaining PCs, laptops, printers, peripherals and software Supporting user account administration across school systems, learning platforms and online portals Maintaining accurate asset registers, software licences and IT support records Supporting the school's network and infrastructure, including Active Directory, Group Policy, DHCP and DNS Assisting with endpoint updates, security patches and device management Providing AV support for assemblies, meetings, examinations, staff training and school events Supporting educational software, classroom technology and digital learning resources Assisting with IT projects, deployments and ongoing improvements across the school About you To be considered, you will ideally have: Previous experience in an IT Support, ICT Technician or similar role Strong practical knowledge of Windows environments, Active Directory, Group Policy, DHCP and DNS A good understanding of networking fundamentals, TCP IP, VLANs and wireless connectivity Experience supporting hardware, software, printers, mobile devices and AV equipment Exposure to Apple macOS and mobile device management would be beneficial Strong troubleshooting and problem solving skills Excellent communication skills and a customer focused approach The ability to work well independently and as part of a small team A good understanding of data protection, cybersecurity and confidentiality Experience working within a school or education environment would be advantageous, although strong IT support experience from another professional setting will also be considered. This role is subject to safeguarding checks, including an Enhanced DBS check and satisfactory references.

Individual Giving Manager (Senior Consultant)

Compton Fundraising Consultants Ltd

Role: Individual Giving Manager (Senior Consultant)- Royal Trinity Hospice Reporting to: Director of Fundraising and Head of Fundraising Hours of Work: 37.5 hours per week Salary: Up to £45,000 (depending on experience) Closing Date: Friday 06 November 2026 Location: Royal Trinity Hospice - Clapham, London (hybrid) Application: CV and covering letter ABOUT COMPTON Compton is the UK's leading fundraising consultancy, with seven decades of experience helping charities and not-for-profit organisations achieve ambitious annual, capital and legacy campaigns. Our clients know us as 'the trusted name in fundraising' because we deliver transformational results while strengthening the teams behind them. At Royal Trinity Hospice, the Compton team works as one integrated fundraising team, combining strategic consultancy expertise with hands-on delivery. ABOUT ROYAL TRINITY HOSPICE Royal Trinity Hospice is the UK's oldest hospice, providing expert, compassionate care to a community of approximately 950,000 people across central and south-west London. Trinity delivers specialist end-of-life and palliative care at the hospice and in the community, alongside vital support and counselling for patients' families and friends. ABOUT THE ROLE Individual giving is central to Trinity's fundraising success, already generating approximately £500,000 each year. This is an exciting opportunity for an experienced, ambitious and insight-led fundraiser to build on a strong foundation, accelerate sustainable net income growth and inspire deeper, longer-lasting supporter relationships. You will lead the development and delivery of Trinity's individual giving strategy, spanning direct marketing appeals and regular giving. With the scope to shape priorities and drive performance, you will manage budgets and forecasts, turn data and insight into action, and deliver integrated campaigns across direct mail, digital and other appropriate channels. Combining strategic leadership with hands-on delivery, you will work closely with the Head of Fundraising and the Director of Fundraising. You will manage and develop the Individual Giving Executive, bring together colleagues across Fundraising, Communications and Marketing, and build productive relationships with external agencies and suppliers. You will also be part of Compton's wider consultancy team, with opportunities to share your expertise through individual giving reviews, benchmarking exercises and projects for other Compton clients-broadening your impact and professional experience. KEY OBJECTIVES Deliver sustainable growth in net income from the individual giving portfolio, with a particular focus on regular giving. Build on existing success by developing and implementing a clear, multi-year individual giving strategy. Create a compelling supporter journey that deepens engagement, builds loyalty and reduces attrition. Lead and develop the Individual Giving Executive. KEY RESPONSIBILITIES Strategy and Performance: Develop and deliver the individual giving strategy; set and manage income and expenditure budgets and forecasts; establish meaningful KPIs; report clearly on performance; and implement improvement plans where results are below target. Campaign Management: Lead acquisition, appeals, regular giving, retention and donor development campaigns from audience selection and proposition development through to delivery, testing, evaluation and optimisation. Data and Insight: Use supporter data, segmentation, testing and analysis to identify opportunities, guide campaign decisions and improve performance, while providing clear and timely reporting to the Fundraising leadership team. Compliance: Ensure all activity complies with relevant data protection, fundraising regulation, consent, preference and organisational policies. Leadership: Line manage and develop the Individual Giving Executive by setting clear objectives, providing regular supervision and constructive feedback, supporting professional development and creating accountability for high-quality delivery. Work collaboratively across Fundraising, Communications and Marketing, clinical teams and other departments to deliver coordinated activity and a consistent supporter experience. Contribute to cross-team planning, events and wider fundraising priorities, including occasional activity outside normal working hours. Provide expert input to Individual Giving reviews and consultancy projects for other Compton clients. PERSON SPECIFICATION Essential experience and knowledge Significant experience of individual giving, direct marketing or supporter-led fundraising, with responsibility for planning, delivering and evaluating integrated campaigns across at least two channels. A strong track record of managing income and expenditure budgets, delivering against financial targets, and using campaign results to improve performance and return on investment. Experience of regular giving acquisition, retention and donor development, with a clear understanding of the economics of committed giving. Experience of using data, segmentation, testing and analysis to inform decisions and optimise results. Essential skills and characteristics Strategic and commercial thinking, with the ability to translate ambition into prioritised, deliverable plans. Excellent written and verbal communication, including the ability to develop persuasive fundraising propositions and give clear creative feedback. Strong numerical and analytical skills, with the ability to interpret complex campaign results, identify significant trends and translate findings into clear, practical recommendations for colleagues and senior stakeholders. Strong project management and organisational skills, with the ability to manage multiple campaigns, deadlines and stakeholders. Desirable Experience in a hospice, healthcare or other sensitive cause environment. WHAT WE OFFER 25 days' annual leave plus bank holidays, rising with service. Standard Life pension scheme with company contributions starting at 3%. Life assurance paying a multiple of annual salary. Discretionary performance bonus. Compton conferences and other learning and development opportunities. Employee Assistance Programme offering free 24/7 support, counselling and advice. Regular team socials, workshops and company-wide events. HOW TO APPLY If you are ready to use your individual giving expertise to drive growth and help more people receive exceptional end-of-life care, we would love to hear from you. Please email your CV and a covering letter to Anthony Davison-Kieras via Charity Job. Only applications via Charity Job will be considered for this post. Your letter should explain why this opportunity appeals to you and show how your experience meets the essential criteria in the person specification. Applications close on Friday 06 November 2026 . Compton encourages applications from people of all backgrounds and is committed to creating a workforce that reflects our society and brings together a wide range of skills, perspectives and experiences. We will be actively interviewing suitable candidates as they apply, so may close this vacancy before the closing date advertised.

Oct 16, 2026

Full time

Role: Individual Giving Manager (Senior Consultant)- Royal Trinity Hospice Reporting to: Director of Fundraising and Head of Fundraising Hours of Work: 37.5 hours per week Salary: Up to £45,000 (depending on experience) Closing Date: Friday 06 November 2026 Location: Royal Trinity Hospice - Clapham, London (hybrid) Application: CV and covering letter ABOUT COMPTON Compton is the UK's leading fundraising consultancy, with seven decades of experience helping charities and not-for-profit organisations achieve ambitious annual, capital and legacy campaigns. Our clients know us as 'the trusted name in fundraising' because we deliver transformational results while strengthening the teams behind them. At Royal Trinity Hospice, the Compton team works as one integrated fundraising team, combining strategic consultancy expertise with hands-on delivery. ABOUT ROYAL TRINITY HOSPICE Royal Trinity Hospice is the UK's oldest hospice, providing expert, compassionate care to a community of approximately 950,000 people across central and south-west London. Trinity delivers specialist end-of-life and palliative care at the hospice and in the community, alongside vital support and counselling for patients' families and friends. ABOUT THE ROLE Individual giving is central to Trinity's fundraising success, already generating approximately £500,000 each year. This is an exciting opportunity for an experienced, ambitious and insight-led fundraiser to build on a strong foundation, accelerate sustainable net income growth and inspire deeper, longer-lasting supporter relationships. You will lead the development and delivery of Trinity's individual giving strategy, spanning direct marketing appeals and regular giving. With the scope to shape priorities and drive performance, you will manage budgets and forecasts, turn data and insight into action, and deliver integrated campaigns across direct mail, digital and other appropriate channels. Combining strategic leadership with hands-on delivery, you will work closely with the Head of Fundraising and the Director of Fundraising. You will manage and develop the Individual Giving Executive, bring together colleagues across Fundraising, Communications and Marketing, and build productive relationships with external agencies and suppliers. You will also be part of Compton's wider consultancy team, with opportunities to share your expertise through individual giving reviews, benchmarking exercises and projects for other Compton clients-broadening your impact and professional experience. KEY OBJECTIVES Deliver sustainable growth in net income from the individual giving portfolio, with a particular focus on regular giving. Build on existing success by developing and implementing a clear, multi-year individual giving strategy. Create a compelling supporter journey that deepens engagement, builds loyalty and reduces attrition. Lead and develop the Individual Giving Executive. KEY RESPONSIBILITIES Strategy and Performance: Develop and deliver the individual giving strategy; set and manage income and expenditure budgets and forecasts; establish meaningful KPIs; report clearly on performance; and implement improvement plans where results are below target. Campaign Management: Lead acquisition, appeals, regular giving, retention and donor development campaigns from audience selection and proposition development through to delivery, testing, evaluation and optimisation. Data and Insight: Use supporter data, segmentation, testing and analysis to identify opportunities, guide campaign decisions and improve performance, while providing clear and timely reporting to the Fundraising leadership team. Compliance: Ensure all activity complies with relevant data protection, fundraising regulation, consent, preference and organisational policies. Leadership: Line manage and develop the Individual Giving Executive by setting clear objectives, providing regular supervision and constructive feedback, supporting professional development and creating accountability for high-quality delivery. Work collaboratively across Fundraising, Communications and Marketing, clinical teams and other departments to deliver coordinated activity and a consistent supporter experience. Contribute to cross-team planning, events and wider fundraising priorities, including occasional activity outside normal working hours. Provide expert input to Individual Giving reviews and consultancy projects for other Compton clients. PERSON SPECIFICATION Essential experience and knowledge Significant experience of individual giving, direct marketing or supporter-led fundraising, with responsibility for planning, delivering and evaluating integrated campaigns across at least two channels. A strong track record of managing income and expenditure budgets, delivering against financial targets, and using campaign results to improve performance and return on investment. Experience of regular giving acquisition, retention and donor development, with a clear understanding of the economics of committed giving. Experience of using data, segmentation, testing and analysis to inform decisions and optimise results. Essential skills and characteristics Strategic and commercial thinking, with the ability to translate ambition into prioritised, deliverable plans. Excellent written and verbal communication, including the ability to develop persuasive fundraising propositions and give clear creative feedback. Strong numerical and analytical skills, with the ability to interpret complex campaign results, identify significant trends and translate findings into clear, practical recommendations for colleagues and senior stakeholders. Strong project management and organisational skills, with the ability to manage multiple campaigns, deadlines and stakeholders. Desirable Experience in a hospice, healthcare or other sensitive cause environment. WHAT WE OFFER 25 days' annual leave plus bank holidays, rising with service. Standard Life pension scheme with company contributions starting at 3%. Life assurance paying a multiple of annual salary. Discretionary performance bonus. Compton conferences and other learning and development opportunities. Employee Assistance Programme offering free 24/7 support, counselling and advice. Regular team socials, workshops and company-wide events. HOW TO APPLY If you are ready to use your individual giving expertise to drive growth and help more people receive exceptional end-of-life care, we would love to hear from you. Please email your CV and a covering letter to Anthony Davison-Kieras via Charity Job. Only applications via Charity Job will be considered for this post. Your letter should explain why this opportunity appeals to you and show how your experience meets the essential criteria in the person specification. Applications close on Friday 06 November 2026 . Compton encourages applications from people of all backgrounds and is committed to creating a workforce that reflects our society and brings together a wide range of skills, perspectives and experiences. We will be actively interviewing suitable candidates as they apply, so may close this vacancy before the closing date advertised.

Senior Manager, Worforce Compliance and Employment Tax Integration - 12 month FTC

Sky Isleworth, Middlesex

Role/Team overview Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. We are looking for an experienced senior professional to lead critical workforce compliance, employment tax and payroll activity across major business integration and transformation programmes. The role will support key projects, working alongside Sky's existing Employment Tax and Payroll subject matter experts. The successful candidate will combine strong technical judgement with practical delivery capability. They will lead complex, data-driven reviews of contractor and contingent workforce arrangements, develop process, governance and controls, and help ensure that new businesses and workforce populations can be integrated into Sky in a compliant and sustainable way. What you'll do : M&A integration and due diligence Lead employment tax, payroll and workforce compliance workstreams supporting acquisitions, integrations, separations and other corporate change. Assess risks identified through due diligence and translate findings into clear integration, remediation and assurance plans. Develop practical and scalable approaches for bringing acquired businesses into Sky governance frameworks, controls and operating processes. Partner with Legal, Finance, People, Payroll, Procurement and external advisers to manage dependencies, decisions and risk mitigation. Provide clear, evidence-based recommendations to programme leaders and senior governance forums. Worker population, data and payment analysis Establish complete and accurate populations across employee and non-employee worker categories, including self-employed workers, PSC directors, freelancers, agency workers and Statement of Work arrangements. Lead data gathering and reconciliation across Workday, Accounts Payable, payroll, procurement, contract records and other relevant systems. Build a reliable view of worker identity, engagement route, payment history, contractual basis and hiring manager ownership. Undertake payment profiling, ranking and risk segmentation to support targeted sampling and further review. Validate data completeness and accuracy, identify discrepancies and maintain a clear audit trail of sources, assumptions and decisions. Escalate promptly any previously unidentified populations or gross payments operating outside expected processes. Contractor and off-payroll compliance reviews Lead reviews of engagement and onboarding arrangements for off payroll workers, including freelancers, self-employed individuals, PSCs, agency workers and Statement of Work suppliers. Design proportionate, risk-based sampling approaches, including selection of higher-value or otherwise higher-risk engagements. Coordinate the collection and review of contracts and supporting evidence to confirm alignment with the basis on which workers are engaged and paid. Work with technical specialists to assess compliance with employment status, off-payroll working and relevant HMRC requirements. Bring practical understanding of TV, production or media workforce models, or quickly develop this sector knowledge. Employment tax and payroll governance Review and strengthen governance and controls across key employment tax and payroll risks, including PAYE and NIC, PSA and P11D reporting, travel and expenses, share schemes and payroll controls. Identify process gaps and design sustainable policies, control frameworks, roles and responsibilities, approval routes and monitoring arrangements. Ensure integration plans consider data, systems, process, ownership, documentation and ongoing assurance requirements. Support internal audit, external audit and HMRC enquiries where required. Essential Criteria : Significant experience in workforce compliance, employment tax, payroll compliance, internal audit, risk and controls, workforce advisory or a closely related field. Experience gained in a large in-house function, professional services firm or specialist consultancy. Strong understanding of contingent workforce and worker engagement models, with sufficient employment tax and payroll knowledge to identify risks and work effectively with technical specialists. Proven experience leading complex, data-driven compliance, governance or transformation reviews. Strong data analysis and reconciliation capability, with confidence working across fragmented HR, finance, payroll, procurement and contract data. Ability to design and execute risk-based sampling, evidence gathering, controls testing and remediation activity. Excellent project management, stakeholder engagement and influencing skills. Ability to operate independently, structure ambiguous problems and deliver at pace with a high degree of technical credibility and practical judgement. Clear written and verbal communication, with the ability to explain complex issues simply and make actions and decisions explicit. Desirable skills and experience: Experience supporting mergers, acquisitions, carve-outs, separations or business integrations. Workday experience and familiarity with Accounts Payable, procurement, payroll or contingent workforce systems. Experience of UK off-payroll working, employment status, PAYE and NIC, PSA/P11D, travel and expenses or share scheme compliance. Experience in media, broadcasting, production, entertainment or another sector with significant freelance and project-based populations. Experience supporting HMRC reviews or other regulatory enquiries. A relevant professional qualification in tax, accountancy, payroll, audit, risk, project management or a related discipline. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Free Sky TV or NOW package, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley/Livingston Watermark Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re- energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles. Livingston Watermark Sky Watermark is our central site for Livingston, sitting between Glasgow and Edinburgh. With vibrant office spaces, chill-out areas, and an onsite canteen, it's a great place to work and connect. The nearest train station is Livingston North. A Sky shuttle bus runs between the station and campus every 20 minutes throughout the day. Plus, there's onsite parking available for cars, motorbikes and Bicycles. Additional information This is an initial 12 month fixed-term role. The balance of activity will evolve across Project Iron and Project Keystone, so the successful candidate must be comfortable moving between detailed review work, technical and operational problem solving, stakeholder leadership and programme delivery. Diversity and inclusion It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone can be their best. We welcome different perspectives and experiences and aim to make our recruitment process accessible. Reasonable adjustments are available throughout the process. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer . click apply for full job details

Oct 14, 2026

Full time

Role/Team overview Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. We are looking for an experienced senior professional to lead critical workforce compliance, employment tax and payroll activity across major business integration and transformation programmes. The role will support key projects, working alongside Sky's existing Employment Tax and Payroll subject matter experts. The successful candidate will combine strong technical judgement with practical delivery capability. They will lead complex, data-driven reviews of contractor and contingent workforce arrangements, develop process, governance and controls, and help ensure that new businesses and workforce populations can be integrated into Sky in a compliant and sustainable way. What you'll do : M&A integration and due diligence Lead employment tax, payroll and workforce compliance workstreams supporting acquisitions, integrations, separations and other corporate change. Assess risks identified through due diligence and translate findings into clear integration, remediation and assurance plans. Develop practical and scalable approaches for bringing acquired businesses into Sky governance frameworks, controls and operating processes. Partner with Legal, Finance, People, Payroll, Procurement and external advisers to manage dependencies, decisions and risk mitigation. Provide clear, evidence-based recommendations to programme leaders and senior governance forums. Worker population, data and payment analysis Establish complete and accurate populations across employee and non-employee worker categories, including self-employed workers, PSC directors, freelancers, agency workers and Statement of Work arrangements. Lead data gathering and reconciliation across Workday, Accounts Payable, payroll, procurement, contract records and other relevant systems. Build a reliable view of worker identity, engagement route, payment history, contractual basis and hiring manager ownership. Undertake payment profiling, ranking and risk segmentation to support targeted sampling and further review. Validate data completeness and accuracy, identify discrepancies and maintain a clear audit trail of sources, assumptions and decisions. Escalate promptly any previously unidentified populations or gross payments operating outside expected processes. Contractor and off-payroll compliance reviews Lead reviews of engagement and onboarding arrangements for off payroll workers, including freelancers, self-employed individuals, PSCs, agency workers and Statement of Work suppliers. Design proportionate, risk-based sampling approaches, including selection of higher-value or otherwise higher-risk engagements. Coordinate the collection and review of contracts and supporting evidence to confirm alignment with the basis on which workers are engaged and paid. Work with technical specialists to assess compliance with employment status, off-payroll working and relevant HMRC requirements. Bring practical understanding of TV, production or media workforce models, or quickly develop this sector knowledge. Employment tax and payroll governance Review and strengthen governance and controls across key employment tax and payroll risks, including PAYE and NIC, PSA and P11D reporting, travel and expenses, share schemes and payroll controls. Identify process gaps and design sustainable policies, control frameworks, roles and responsibilities, approval routes and monitoring arrangements. Ensure integration plans consider data, systems, process, ownership, documentation and ongoing assurance requirements. Support internal audit, external audit and HMRC enquiries where required. Essential Criteria : Significant experience in workforce compliance, employment tax, payroll compliance, internal audit, risk and controls, workforce advisory or a closely related field. Experience gained in a large in-house function, professional services firm or specialist consultancy. Strong understanding of contingent workforce and worker engagement models, with sufficient employment tax and payroll knowledge to identify risks and work effectively with technical specialists. Proven experience leading complex, data-driven compliance, governance or transformation reviews. Strong data analysis and reconciliation capability, with confidence working across fragmented HR, finance, payroll, procurement and contract data. Ability to design and execute risk-based sampling, evidence gathering, controls testing and remediation activity. Excellent project management, stakeholder engagement and influencing skills. Ability to operate independently, structure ambiguous problems and deliver at pace with a high degree of technical credibility and practical judgement. Clear written and verbal communication, with the ability to explain complex issues simply and make actions and decisions explicit. Desirable skills and experience: Experience supporting mergers, acquisitions, carve-outs, separations or business integrations. Workday experience and familiarity with Accounts Payable, procurement, payroll or contingent workforce systems. Experience of UK off-payroll working, employment status, PAYE and NIC, PSA/P11D, travel and expenses or share scheme compliance. Experience in media, broadcasting, production, entertainment or another sector with significant freelance and project-based populations. Experience supporting HMRC reviews or other regulatory enquiries. A relevant professional qualification in tax, accountancy, payroll, audit, risk, project management or a related discipline. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Free Sky TV or NOW package, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley/Livingston Watermark Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re- energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles. Livingston Watermark Sky Watermark is our central site for Livingston, sitting between Glasgow and Edinburgh. With vibrant office spaces, chill-out areas, and an onsite canteen, it's a great place to work and connect. The nearest train station is Livingston North. A Sky shuttle bus runs between the station and campus every 20 minutes throughout the day. Plus, there's onsite parking available for cars, motorbikes and Bicycles. Additional information This is an initial 12 month fixed-term role. The balance of activity will evolve across Project Iron and Project Keystone, so the successful candidate must be comfortable moving between detailed review work, technical and operational problem solving, stakeholder leadership and programme delivery. Diversity and inclusion It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone can be their best. We welcome different perspectives and experiences and aim to make our recruitment process accessible. Reasonable adjustments are available throughout the process. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer . click apply for full job details

Digital Director

Zachary Daniels Recruitment

Digital Director - Wellness Location - Lancashire Pension scheme. Private healthcare. Annual company performance-based bonus. 25 days' holiday plus bank holidays. Company events and team activities. Employee discount on company products. Free on-site gym. Our client is a fast-growing, science-driven wellness and performance brand with an exceptionally engaged community at its heart. The Role: As Digital Director , you'll own the digital strategy and performance of the business across three core pillars: Growth & Acquisition, Retention & CRM, and Ecommerce & Conversion . You'll lead the channel specialists responsible for each area, ensuring they have clear targets, effective processes and the resources required to perform. Key Responsibilities: Own the overall digital strategy and roadmap across acquisition, retention and ecommerce, aligned with wider commercial and brand objectives. Translate the broader marketing and brand strategy into a clear digital growth plan. Lead and develop the Growth, Retention and Ecommerce leads, creating a high-performing digital team. Identify future capability requirements and support the recruitment and development of new team members, agencies and freelance partners. Establish clear objectives, KPIs and accountability across each area of digital. Set overall acquisition targets including CAC, payback period and new customer growth , working closely with the Growth Lead. Own the allocation of the overall digital budget across acquisition, retention and ecommerce investment. Regularly review acquisition performance and identify opportunities to scale, optimise or course-correct. Set top-line retention and LTV targets , including repeat purchase, churn and subscription growth. Work closely with the Retention Lead to develop the overall customer lifecycle strategy. Own the Shopify ecommerce roadmap , including UX, merchandising, landing pages, conversion rate optimisation and site performance. Set targets for conversion rate, AOV and ecommerce revenue alongside the Ecommerce Lead. Own the digital reporting framework across GA4, Shopify analytics, attribution and marketing measurement . Partner closely with Brand and Creative to ensure campaigns translate effectively across paid, owned and ecommerce channels. About You: 8+ years' experience in ecommerce, DTC or digital growth , ideally within a consumer, challenger-brand or high-growth environment. Experience across at least two of customer acquisition, retention/CRM and ecommerce , with a strong working understanding of the third. Proven experience leading senior channel specialists, Leads or Heads of function. Demonstrable experience owning or contributing to a significant digital P&L and budget . Strong commercial understanding of CAC, LTV, contribution margin, payback and forecasting . Experience operating within a fast-growing, founder-led or entrepreneurial consumer business. Experience within health, wellness, beauty, nutrition, FMCG or another high-consideration consumer category would be advantageous. Why Apply: Join a high-growth consumer wellness business at a genuinely exciting stage of expansion. Take full ownership of the digital strategy and P&L , with significant influence over the future direction of the business. Lead the integration of acquisition, retention, CRM and ecommerce into one connected growth engine. Work directly with the founder, CMO and senior leadership team . Build and develop a high-performing digital team as the business scales. Have genuine autonomy to shape strategy, structure, investment and technology . BH37596

Oct 09, 2026

Full time

Digital Director - Wellness Location - Lancashire Pension scheme. Private healthcare. Annual company performance-based bonus. 25 days' holiday plus bank holidays. Company events and team activities. Employee discount on company products. Free on-site gym. Our client is a fast-growing, science-driven wellness and performance brand with an exceptionally engaged community at its heart. The Role: As Digital Director , you'll own the digital strategy and performance of the business across three core pillars: Growth & Acquisition, Retention & CRM, and Ecommerce & Conversion . You'll lead the channel specialists responsible for each area, ensuring they have clear targets, effective processes and the resources required to perform. Key Responsibilities: Own the overall digital strategy and roadmap across acquisition, retention and ecommerce, aligned with wider commercial and brand objectives. Translate the broader marketing and brand strategy into a clear digital growth plan. Lead and develop the Growth, Retention and Ecommerce leads, creating a high-performing digital team. Identify future capability requirements and support the recruitment and development of new team members, agencies and freelance partners. Establish clear objectives, KPIs and accountability across each area of digital. Set overall acquisition targets including CAC, payback period and new customer growth , working closely with the Growth Lead. Own the allocation of the overall digital budget across acquisition, retention and ecommerce investment. Regularly review acquisition performance and identify opportunities to scale, optimise or course-correct. Set top-line retention and LTV targets , including repeat purchase, churn and subscription growth. Work closely with the Retention Lead to develop the overall customer lifecycle strategy. Own the Shopify ecommerce roadmap , including UX, merchandising, landing pages, conversion rate optimisation and site performance. Set targets for conversion rate, AOV and ecommerce revenue alongside the Ecommerce Lead. Own the digital reporting framework across GA4, Shopify analytics, attribution and marketing measurement . Partner closely with Brand and Creative to ensure campaigns translate effectively across paid, owned and ecommerce channels. About You: 8+ years' experience in ecommerce, DTC or digital growth , ideally within a consumer, challenger-brand or high-growth environment. Experience across at least two of customer acquisition, retention/CRM and ecommerce , with a strong working understanding of the third. Proven experience leading senior channel specialists, Leads or Heads of function. Demonstrable experience owning or contributing to a significant digital P&L and budget . Strong commercial understanding of CAC, LTV, contribution margin, payback and forecasting . Experience operating within a fast-growing, founder-led or entrepreneurial consumer business. Experience within health, wellness, beauty, nutrition, FMCG or another high-consideration consumer category would be advantageous. Why Apply: Join a high-growth consumer wellness business at a genuinely exciting stage of expansion. Take full ownership of the digital strategy and P&L , with significant influence over the future direction of the business. Lead the integration of acquisition, retention, CRM and ecommerce into one connected growth engine. Work directly with the founder, CMO and senior leadership team . Build and develop a high-performing digital team as the business scales. Have genuine autonomy to shape strategy, structure, investment and technology . BH37596

Tax Assistant

Headstar Leeds, Yorkshire

Tax Assistant £27,000 - £35,000 North Leeds Hybrid A great opportunity to build your tax career within a highly respected independent practice. Are you an experienced Tax Assistant looking for a role where you'll have genuine client exposure, work with interesting individuals and businesses, and have the opportunity to develop your career? We're working with a long-established independent accountancy practice in North Leeds that is looking to strengthen its tax team with a Tax Assistant. Established for almost 90 years, the firm has built a strong reputation for the quality of its work and the relationships it develops with clients. The Leeds office has recently undergone a significant refurbishment, creating a modern and professional working environment. This is an excellent opportunity for someone with around 18 months+ practice experience who wants to continue developing within a supportive and progressive tax team. The Role You'll manage your own portfolio of approximately 150 personal tax clients, including High-Net-Worth Individuals, company directors and partnerships. Your responsibilities will include: Managing a portfolio of personal tax clients Preparing and reviewing personal tax returns Dealing with client queries and providing tax advice where appropriate Managing payment reminders and other client correspondence Liaising with HMRC on a range of queries Working with solicitors, accountants, tax advisers and independent financial advisers Supporting the Tax Manager and Assistant Managers with more complex tax returns Assisting with Making Tax Digital quarterly submissions Supporting corporation tax computations and CT600s Helping ensure the smooth day-to-day running of the tax department You'll have plenty of opportunity to develop your technical knowledge while working closely with experienced members of the team. What They're Looking For You'll ideally have: At least 18 months' relevant experience within an accountancy practice Previous experience preparing personal tax returns Strong communication and client management skills A proactive and organised approach A dependable and professional attitude The ability to manage your own workload and take ownership Most importantly, they're looking for someone who wants to develop their career within practice and become a valued member of the team. Why Join? Join a highly respected independent Yorkshire practice Work with a varied portfolio including HNWIs, directors and partnerships Genuine client interaction and responsibility Supportive and friendly team environment Scope for career progression with a firm that promotes from within Modern, recently renovated office Hybrid working- up to 2 days from home Flexible working hours Free on-site parking 25 days' holiday plus bank holidays Death in Service benefit at 4x salary Health plan benefits Pension scheme Ready for a positive change? Click apply to submit your application.

Oct 08, 2026

Full time

Tax Assistant £27,000 - £35,000 North Leeds Hybrid A great opportunity to build your tax career within a highly respected independent practice. Are you an experienced Tax Assistant looking for a role where you'll have genuine client exposure, work with interesting individuals and businesses, and have the opportunity to develop your career? We're working with a long-established independent accountancy practice in North Leeds that is looking to strengthen its tax team with a Tax Assistant. Established for almost 90 years, the firm has built a strong reputation for the quality of its work and the relationships it develops with clients. The Leeds office has recently undergone a significant refurbishment, creating a modern and professional working environment. This is an excellent opportunity for someone with around 18 months+ practice experience who wants to continue developing within a supportive and progressive tax team. The Role You'll manage your own portfolio of approximately 150 personal tax clients, including High-Net-Worth Individuals, company directors and partnerships. Your responsibilities will include: Managing a portfolio of personal tax clients Preparing and reviewing personal tax returns Dealing with client queries and providing tax advice where appropriate Managing payment reminders and other client correspondence Liaising with HMRC on a range of queries Working with solicitors, accountants, tax advisers and independent financial advisers Supporting the Tax Manager and Assistant Managers with more complex tax returns Assisting with Making Tax Digital quarterly submissions Supporting corporation tax computations and CT600s Helping ensure the smooth day-to-day running of the tax department You'll have plenty of opportunity to develop your technical knowledge while working closely with experienced members of the team. What They're Looking For You'll ideally have: At least 18 months' relevant experience within an accountancy practice Previous experience preparing personal tax returns Strong communication and client management skills A proactive and organised approach A dependable and professional attitude The ability to manage your own workload and take ownership Most importantly, they're looking for someone who wants to develop their career within practice and become a valued member of the team. Why Join? Join a highly respected independent Yorkshire practice Work with a varied portfolio including HNWIs, directors and partnerships Genuine client interaction and responsibility Supportive and friendly team environment Scope for career progression with a firm that promotes from within Modern, recently renovated office Hybrid working- up to 2 days from home Flexible working hours Free on-site parking 25 days' holiday plus bank holidays Death in Service benefit at 4x salary Health plan benefits Pension scheme Ready for a positive change? Click apply to submit your application.

35 jobs found

Modal Window