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About Us DigitalGenius is an AI concierge for ecommerce merchants. Our solution automates key touch points in the customer journey, handling everything from product recommendations to lost parcels & refunds. By understanding conversations, automating repetitive processes, providing purchasing guidance, and delighting customers, DigitalGenius allows the biggest and best commerce businesses to put 40-80% of their customer support on autopilot. Our clients' annual revenue ranges from $10m to $10bn, including clients such as Universal Music Group, SSENSE, Selfridges, Huda Beauty, MyTheresa, Reebok, AllSaints, Represent, Olipop, Waterdrop, and Honeylove. We are friendly and informal people who are passionate about our brand. We have an inclusive environment, welcoming skills and experience from diverse backgrounds. The Role Our goal is to become the world's leading automation platform in ecom & Retail. We see partnerships as a vital growth lever on this journey, so we are looking for a new, quota-carrying PM to build a territory of service partners. You'll decide on the partnerships you want to pursue and will be responsible for showing a good ROI on your time investment. If you're excited about the AI hype and want the chance to work with truly 'enterprise' retail & ecom clients, then this is the opportunity for you. Responsibilities Building your own "book" of strategic partners by reaching out to prospective partners and engaging them in conversation. Running enablement sessions to help partners understand our clients, our product, and how to spot referral opportunities. Finding opportunities to generate reciprocity for our partners by sponsoring their marketing, referring clients to them, and bringing them into our marketing. Attending events to find new leads for DG (likely travelling 20-40% of time). Helping to refine partnership management at DG, working collaboratively with 'Head of' and Partner Marketing to build a scalable growth channel. Experience 1+ year partnerships in B2B SaaS in the ecom/retail space (quota-carrying). AND/OR 2+ years sales of B2B SaaS in the ecommerce/retail space (quota-carrying). AND/OR 3+ years in any B2B SaaS in a quota-carrying Sales/Partnerships role. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Bonus Attributes Strong knowledge of the eCommerce landscape. Enthusiastic about automation and comfortable using software tools. Evidence of taking ownership. Experience of working in a startup environment. Flair for entrepreneurship. Skilled public speakers (webinars, stage presentations, panel discussions). Comfortable with travelling for work and arranging travel efficiently. Benefits Fully remote, with optional co-working space membership. Competitive salary. 25 day holiday allowance plus an annual company-wide week off. Quarterly team events / perks. Gym Membership.

We're are a next-generation payments business focused on powering recurring commerce. Our next-generation payment infrastructure and solutions unify and optimise customers' payment ecosystem, providing a competitive advantage and helping them achieve their goals in the digital economy. We combine this capability with exceptional sector expertise and a highly personal, tailored service focused on long-term partnerships with our customers. We're scaling as a business, so if you thrive in an environment that's constantly evolving, where purpose driven culture is seen as an enabler to achieve outcomes and where our own unique differences are celebrated, could be the place for you! Your Mission We're looking for an entrepreneurial commercial leader, you're resourceful, super collaborative, and passionate about solving challenging problems. This role is for someone who loves diving into the technical details while driving overall commercial strategy. You'll be responsible for a team of exceptional sales managers, working closely with our Commercial Director to inspire, nurture and drive the team to continued success. As player-manager, you'll drive the development and delivery of the Partnership & Alliances strategy, enhancing our product capabilities and reach through key integrated partners. Key Responsibilities: Strategic Planning and Execution Develop and implement a comprehensive partner sales strategy to achieve and exceed individual and team revenue targets and market share goals. Includes partner enablement activities. Identify and prioritise target markets, the strategic platforms including ISV's and SI's alliance verticals, and key customer segments. Collaborate with the executive team to align the Partner & Alliance sales strategies with overall business objectives. Build out a partner sales function in line with organisational best practice, identify and implement the right team roles, tools and internal processes to drive success. Team Leadership and Development Lead and mentor a high-performing Partner & Alliances sales team. Set clear performance expectations and provide ongoing coaching and professional development. Foster a collaborative and motivated team environment, promoting accountability and excellence. Provide structured coaching and management to effectively ramp new joiners into contributing salespeople. Demand Generation & Sales Operations Oversee the entire sales cycle from outbound lead generation to deal closure, ensuring a seamless and efficient process. Data quality orientation with the ability to harness all available tools and systems to track and report sales activities, pipeline management, and effective forecasting. Analyse sales metrics and performance data to identify areas for improvement and growth opportunities. Client Advocacy Build and maintain strong relationships with key Partner & Alliance industry decision-makers. Understand client needs and tailor solutions to meet their specific business requirements. Act as a trusted advisor and point of escalation for critical client issues and negotiations. Market and Competitor Analysis Stay informed about industry trends, market conditions, and competitor activities. Provide strategic insights and recommendations to the executive team based on market intelligence. Identify and pursue new business opportunities and emerging markets. Collaboration and Cross-Functional Leadership Work closely with marketing, product development, and operations teams to ensure alignment and support for sales initiatives. Influence product roadmap and development based on feedback from platforms, integrated partners and market demands. Represent the sales function in executive meetings and contribute to overall business strategy. Behaviours Collaborator with the ability to influence senior internal and external stakeholders and agencies. Detail-oriented, adept in using data to drive improvements - each vertical sector you target has clearly defined success metrics. A strong communicator, proactive in reporting results and key learnings. Passionate about tech, payments, and business development. What you'll bring Deep knowledge of complex Payment Processing sales within the B2B eCommerce space. Minimum of 10 years of experience in partnership sales, with at least5 years in a leadership role and experience managing teams of 10+ people. Proven track record of successfully leading sales teams and achieving revenue targets. Extensive experience in demand generation, including campaign development and execution. Strong understanding of how a partnership sales function should be organised, including sales methodologies, CRM systems, and marketing automation tools. Clear methodology with proven experience in hiring, coaching, motivating and retaining top talent. Excellent communication, negotiation, and presentation skills. Strategic thinker with the ability to analyse data and market trends to inform decision-making. Ability to travel as needed to meet with clients and attend industry events.

Intuit is a global platform company that is on a mission to power prosperity around the world for consumers, small businesses, and the self-employed. Across all our leading brands - Turbo Tax, Credit Karma, QuickBooks, and Mailchimp - Intuit serves over 100 million customers and is one of the few companies in the world to have both a thriving consumer and small business ecosystem. Intuit is known for its track record of innovation, customer centricity, and consistent recognition as a top place to work. Intuit Mailchimp solves one of the largest challenges small and medium sized businesses face - getting customers. For two-thirds of SMBs, finding new customers is their biggest obstacle and over 25% struggle to retain existing ones. Over 13 million businesses use Mailchimp to grow their business, and the combination of QuickBooks and Mailchimp will enable the next horizon of transformative innovation. Through the combined offering, small businesses will be able to grow and manage their business with one platform, enabling Intuit to offer unparalleled value and convenience to its customers. We are looking for a highly motivated partner management leader to join the Intuit Mailchimp global partner team and take our business to the next level. You will play a critical role in building and leading a team of Strategic Partner Development Managers (PDMs) and driving results from their efforts to form and monetize strategic agency partnerships, ensuring world-class engagement with Intuit Mailchimp. Your team will be responsible for acquiring and managing Strategic Partners, driving deep engagement, with a focus on delivering mutual growth through new high-value customer acquisition, upleveling customer success, and ensuring we continue to raise the bar on partner experience. Responsibilities Build and manage a high performing Strategic PDM team which will be responsible for acquiring and developing some of our most strategic agency partnerships in the market. Roll up the sleeves and support your team in pitching, recruiting, and managing mid-market Digital Marketing and Ecommerce Agencies through targeted, proactive, high touch approach. Develop and maintain executive relationships across our strategic partner community through regular in-person engagements. Serve as the first point of executive escalation to address partner concerns and misalignments. Own, build, and scale the Strategic PDM strategy, playbook, and operating model globally, collaborating with our regional teams. Work cross-functionally across the entire Intuit organization to garner support for your team, ensuring overall customer and partner success. Working closely with cross-functional business partners, develop training, skills development, and performance programs to create a high-performance culture within the team. Analyze and drive performance metrics across the team, identify trends, and make data-driven recommendations to deliver deeper engagement and faster partner-led revenue growth. Minimum Requirements 10+ years of experience in alliances, partner management, sales, and/or business 5+ years of experience in group managerial roles responsible for a high-performing partner management Proven experience in establishing, developing, and scaling service partnerships for SaaS Ability to think strategically and analytically about growth opportunities with strategic partners Excellent written and verbal communication skills Bachelor's degree in business, marketing, or related field, or equivalent experience Preferred Qualifications Track record of successfully shepherding multiple partners through an end-to-end partner journey starting with new partner acquisition all the way to long-term revenue growth Familiarity with Martech, Ecommerce and Digital Marketing Agency ecosystems Experience working with medium-sized service organizations Experience leading internal growth teams within a fast-growing marketing or ecommerce environment Existing agency network and relationships

Current employees, please apply in Workday . At Sweaty Betty, we're more than just a global activewear and lifestyle brand for women. We're also a community that believes fitness is a flip-the-switch trigger for becoming the woman you want to be. Leggings and sports bras won't change the world on their own. But with a grab-my-hand, let's-go-for-it-now spirit, the women who wear them can. If you want to join us on the next chapter of our adventure, you're in the right place. This is an exciting opportunity to join us as a Conversion Optimisation Specialist as we continue our mission to empower women through fitness and beyond by being consumer obsessed and delivering content and stories that convey our market leading product in inspiring ways. You will be pivotal in pushing boundaries to ensure we provide relevant and impactful customer experiences with your data led decisions in a fast-paced environment which are essential in helping us delivering upon our mission. Responsibilities Be data obsessed to identify, and provide meaningful insight, on opportunities within the shopping funnel to drive conversion; looking at both quantitative and qualitative data, and able to provide relevant recommendations or strategies. In alignment with our digital strategy, own the onsite reporting of key journeys, bringing a commercial and customer focused mindset working cross functionally to understand the end to end customer journey and able to identify opportunities to improve; balancing both quick wins and longer term recommendations with incrementality at the fore. Work closely with the Online Trading team to understand trading performance and provide guidance of recommendations or levers to test to support performance. Continuously build upon and rollout a playbook of onsite components with best practice guides, to enable levers and tactics for the wider team to use to support trade reactions and market led activity. Provide training and support to best empower the wider team. Deliver a framework to scope out A/B tests and guide the wider teams testing approach; document requirements, formulate strong hypotheses and variations to test the problem statement(s) to be solved. Create strong collaborative relationships and partner closely with the wider eCommerce, Digital Product and Performance Marketing teams. Communicate results to the wider business and own updates on testing progress and iterations to encourage engagement and articulation of value from optimization initiatives and onsite personalisation. Ideal Skillset At least 3 years+ of experience working in a digital optimisation role. Experience using Dynamic Yield, Salesforce, Google Analytics and Content Square advantageous. Demonstrate sound knowledge of CRO programs and a passion for creating a great user experience. Be comfortable experimenting, failing and changing tact at pace; thinking outside the box with a hands-on approach. An analytical and questioning mentality with the ability to manipulate large, complex data sets and deliver actionable insight. Awareness of market and regional nuances impacting consumer behaviours. Excellent communication & interpersonal skills with the ability to influence. You thrive in a fast-paced environment, are self-motivated and well-organised. Our DEI Commitment We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive. Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners." We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.

Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way-but there's still an exciting journey ahead. Join us at the heart of trust. At Trustpilot, we are at the forefront of revolutionizing the Product space. As we propel towards becoming the engine for Product-oriented growth, we are searching for innovative professionals like you to join us on this remarkable journey. Our team comprises strategic leaders in product development, motivated by an unwavering commitment to delivering unmatched customer value at scale. We need an experienced and skilled Senior Product Manager to take charge of owning the discovery and execution of our strategic global roadmaps. If you are enthusiastic about implementing innovation, eager to take ownership of significant projects, and keen on making a global impact, this is the opportunity you've been waiting for. Join Trustpilot's Product Management team and have an integral part in shaping the future of our diverse and rapidly growing organization. Together, let's push the boundaries of what's possible in the Product space and create a lasting impact on our users worldwide. We are currently hiring within our Trust & Transparency team. A huge part of what we do at Trustpilot is Trust (it's in the name!). We need to ensure that the content on our platform is real content from real people. That means eliminating scam and spam, and identifying fraudulent behaviour. We have several cross functional teams devoted to Trust such as Content Integrity to discover fraudulent activity, and data scientists working on spam models. What you'll be doing: Lead cross-functional agile teams, including remote members, through the entire product lifecycle. Take ownership of product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs. Collaborate with designers, engineers, data scientists, and other key stakeholders to develop new features and optimize existing products. Prioritize new features and enhancements using robust product management frameworks. Conduct in-depth user research and leverage data insights to define problems and validate solutions. Drive decision-making by setting clear priorities and using data (quantitative and qualitative) to measure success. Communicate product strategy, status updates, and potential risks to executive leadership and internal teams. Cultivate solid connections between the sales, marketing, and customer service departments to promote product-focused mindsets across the enterprise. Inspire and motivate teams to achieve their best performance, establishing a culture of high collaboration and innovation. We are looking for people with: Significant product management experience working within agile teams, with a proven history of delivering effective digital products. Comprehensive understanding of product management principles, including product strategy, roadmap development, and agile methodologies (Scrum, Kanban). Demonstrated experience working in cross-functional teams and leading through influence, not authority. Expertise in user research, A/B testing, and data analysis to guide decision-making and product development. Skilled in critical assessment and oversight, with expertise in setting up and supervising key performance indicators and measures of achievement. Experience working on B2B or B2C products, ideally in areas such as eCommerce platforms, marketing automation, or customer engagement. Passion for emerging technologies such as AI/ChatGPT and their application in product innovation and user experience. Great communication and stakeholder management skills, with the ability to align diverse teams around a common vision. What's in it for you? A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Still not sure We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don't feel you don't meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. Apply for this job First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Tell us who you are! Please select one. I am an employee at Trustpilot. I am not an employee at Trustpilot. Do you need visa sponsorship to work in this location? Select LinkedIn Profile What are your salary expectations? Please select the country you are applying from. Select

Spiracle Audiobooks: Head of Digital Marketing Spiracle is seeking a marketing person, specialising in digital and social media, to lead this vital part of a new online enterprise. We are a small team and will welcome a talented colleague to bring a mix of strategy, planning, management and hands-on doing. The right candidate will be skilled in e-marketing and e-commerce; enjoy literary books, writing and publishing. S/he will have current contacts and working tools and be able to draw on the skills and abilities of the Spiracle team to make the most of what we already have, directing the marketing programme in a clear, dynamic and creative cycle. What is Spiracle Audiobooks? Independent Online Audiobook and Ebook Shop Ecommerce, Literary Club. Spiracle is a new audiobook and ebook platform dedicated to literary fiction and nonfiction, with an emphasis on books that are unjustly unsung. As the audiobook market grows globally, Spiracle is driven by the recognition that surprising and different titles, some in translation, do not receive the exposure they deserve in algorithm-driven marketplaces. Working with the UK's independent presses, literary imprints and literary audiobook publishers, Spiracle aims to immerse its new customers in the world of books, their writers, narrators and translators. Spiracle is a start-up - a cultural enterprise with business potential. The Job Working with a team including the curator, collection and resource editor, publisher liaison, user experience and site manager and various writers, Spiracle's marketing person will need to put all our assets to work, identify and grow our target audience using a combination of digital content marketing, influencers, social media, regular newsletters and traditional PR. We need to attract existing audiobook and ebook users and with help from the independent and smaller publishers we aim to promote Spiracle to book lovers. We have good relationships with peer motivators - publishers, authors, narrators and readers. There is lots to talk about, regular 'releases', a wealth of good materials, episodes and events to keep a compelling conversation about Spiracle going. Spiracle Reach Initially Spiracle's focus is the UK (although where copyright permits, customers can purchase titles in all given world regions). Spiracle will attract existing audiobook and ebook readers. Spiracle will recruit new audiobook and ebook readers. Spiracle will reach audiobook and ebook 'phobic' people and convert them. Audiobook listeners generally describe their experience as 'reading'. Selection not Algorithms Spiracle makes a promise to its user - that the site will enable rich discovery. It fulfils that promise through its practices of curation. These practices ensure that its user trusts in its selection, and knows that titles available through Spiracle make up a web of stories, voices and worlds, connected not by algorithm but each by a different relation of theme, voice, idea, place or time. The site has a lead curator who is aided by an international advisory team. It is fed by, between them, hundreds of years of delighted reading. Discovering the best writing, brilliantly read, is entering a secret garden. Spiracle, through its principles of curation, offers the key. To apply, please send a CV or professional overview with details of particular experience and skills and your interest in working with us: Contract: initially 2 days/week Salary: TBA Start date: September. Central role in a small team Location: Spiracle Audiobooks, 392 Caledonian Road, London N1 1DN (with the possibility of home working.)

Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way-but there's still an exciting journey ahead. Join us at the heart of trust. At Trustpilot, we are at the forefront of revolutionizing the Product space. As we propel towards becoming the engine for Product-oriented growth, we are searching for innovative professionals like you to join us on this remarkable journey. Our team comprises strategic leaders in product development, motivated by an unwavering commitment to delivering unmatched customer value at scale. We need an experienced and skilled Senior Product Manager to take charge of owning the discovery and execution of our strategic global roadmaps. If you are enthusiastic about implementing innovation, eager to take ownership of significant projects, and keen on making a global impact, this is the opportunity you've been waiting for. Join Trustpilot's Product Management team and have an integral part in shaping the future of our diverse and rapidly growing organization. Together, let's push the boundaries of what's possible in the Product space and create a lasting impact on our users worldwide. We are currently hiring within our Trust & Transparency team. A huge part of what we do at Trustpilot is Trust (it's in the name!). We need to ensure that the content on our platform is real content from real people. That means eliminating scam and spam, and identifying fraudulent behaviour. We have several cross functional teams devoted to Trust such as Content Integrity to discover fraudulent activity, and data scientists working on spam models. What you'll be doing: Lead cross-functional agile teams, including remote members, through the entire product lifecycle. Take ownership of product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs. Collaborate with designers, engineers, data scientists, and other key stakeholders to develop new features and optimize existing products. Prioritize new features and enhancements using robust product management frameworks. Conduct in-depth user research and leverage data insights to define problems and validate solutions. Drive decision-making by setting clear priorities and using data (quantitative and qualitative) to measure success. Communicate product strategy, status updates, and potential risks to executive leadership and internal teams. Cultivate solid connections between the sales, marketing, and customer service departments to promote product-focused mindsets across the enterprise. Inspire and motivate teams to achieve their best performance, establishing a culture of high collaboration and innovation. We are looking for people with: Significant product management experience working within agile teams, with a proven history of delivering effective digital products. Comprehensive understanding of product management principles, including product strategy, roadmap development, and agile methodologies (Scrum, Kanban). Demonstrated experience working in cross-functional teams and leading through influence, not authority. Expertise in user research, A/B testing, and data analysis to guide decision-making and product development. Skilled in critical assessment and oversight, with expertise in setting up and supervising key performance indicators and measures of achievement. Experience working on B2B or B2C products, ideally in areas such as eCommerce platforms, marketing automation, or customer engagement. Passion for emerging technologies such as AI/ChatGPT and their application in product innovation and user experience. Great communication and stakeholder management skills, with the ability to align diverse teams around a common vision. What's in it for you? A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Still not sure We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don't feel you don't meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. Apply for this job First Name Last Name Email Phone Resume/CV Tell us who you are! Please select one. I am an employee at Trustpilot. I am not an employee at Trustpilot. Do you need visa sponsorship to work in this location? Select LinkedIn Profile What are your salary expectations? Please select the country you are applying from. Select

Director, Performance About the Role: We are seeking a director to join our agency team dedicated to a top technology client. You will be a leading force in a growing performance team, responsible for driving results and being a conduit between central digital teams, local planning teams and our clients across the globe. This role will give exposure to all digital performance media. This is a unique opportunity to work with one of the world's most exciting brands and play a fundamental role in delivering best in class digital execution and strategy. Extensive knowledge of at least one digital channel is key, with the ability to speak to holistic performance regardless of channel or platform a must have. We work in a fast-paced environment, connecting with some of the industry's best marketing and advertising professionals all around the world. This position reports to the Executive Director, Performance and you will work closely with comms, media, execution, ops and marketing science teams in London and Los Angeles. The role will cover activity in EU, UAE, KSA & TR, while collaborating with US colleagues constantly. Responsibilities: Drive Digital Performance: Work with digital channel teams (search, social, programmatic, ecommerce and direct) to ensure consistent, best in class campaign setup, execution, and optimisation. Insight & Optimisation Coordination: Regularly analyse media, onsite and app data to surface campaign specific as well as business insights. Put together optimisation plans and ensure these are implemented. Regularly assess and feedback on in platform optimisations within each channel. Client Leadership: Act as the main client point of contact for multichannel digital performance campaigns. Keep on top of all client updates and communication, and always be ready to find solutions to business challenges. Local & Global Reporting: Deliver in flight, QBR and PCA performance reports that provide actionable and digestible insights for our local clients. Lead on specific global reports. Team Leadership: Run the day to day for this line of business with the help of a team of managers and execs. Be "in the weeds" when required and manage workloads across multiple priorities and markets. Ad Operations, Technical & Creative Co-ordination: Ensure technical teams (e.g. Adops, Marketing Science etc.) have all required information to run always on campaigns. This includes coordination of creative changes, DCO setup and correct tracking. Work with the on-site creative agency throughout the campaign process. Digital Innovation: Feed into digital roadmaps, build optimisation frameworks and develop innovative targeting options in conjunction with channel teams. Think outside the box to achieve excellent results in a sometimes challenging and restrictive platform setup. About You: History of driving success in performance heavy campaigns in one or more channels, with a broad understanding of all channels. Highly skilled at analysing data and surfacing actionable insights. Knowledge of all digital media KPIs and a basic knowledge of how to achieve them. Regularly presents to and communicates with digital friendly clients. Can think on their feet. Ability to turn complex technical problems and detailed campaign analysis into succinct client comms. Innately proactive. Always pursuing new ways of bettering campaigns and improving performance reporting. Confident managing team workloads and educating other members of a team, including direct reports and wider agency colleagues. As comfortable getting into the nitty gritty of a campaign and data set, as you are managing someone doing so. Always on hand to QA and take accountability for decisions of a team member. Up to date knowledge of the ad tech landscape. Comfortable in an agency environment. About OMD EMEA At OMD EMEA you will experience a place of work unparalleled with any other; to do the best work in your career. With half of our employees originating from outside the UK, you will join a truly connected culture which celebrates difference and embraces diversity. This is a huge organisation, albeit one with a small agency feel. You will play a key role in developing strong relationships and shared ethos, whilst at the same time benefit from a plethora of career opportunities and training. Undeniably, this is an agency with a grounded sense of belonging and community, one which is social and emotionally-aware. Everything you achieve and learn at OMD EMEA will be exciting and rich in value - everyday will be a new challenge that needs solving!

General Manager - Kast Location: onsite in Nottinghamshire Fantastic salary and benefits package to be discussed on application.We encourage you to apply early as we will initially be reviewing applications by 14th November 2023. It's an exciting time to join Kohler Co., with over 30 diverse brands in 50+ countries, we are continuing to experience significant growth and re-investment into our privately owned, $7 billion business. We have an exceptional opportunity to become our General Manager at Kast, part of the Luxury Brands Group for Kohler Co. Kitchen & Bath. In this role you will have overall leadership of the P&L for the Business, as well as managing the short- and long-term development of the Kast Business Strategy. This includes extending the brand value, overseeing the development of the product portfolio, and maximizing its potential in associated categories and channels across the US and UK, with additional global brand expansion as the next priority. SPECIFIC RESPONSIBILITIES •To manage the short- and long-term development of the Kast business in the UK & US, setting the growth strategy, and leveraging its placement within the wider Luxury Brands business in Kohler's Kitchen & Bath organization. •Spearhead the transition to a new factory, showroom and office space in Nottinghamshire, UK which maximizes our Product Development and Operational performance and provides a new experience for the team to build the brand. •Develop the Kast brand by creating a clear brand strategy to be applied globally. Execute a brand building plan adopting corporate policy in liaison with Kohler Co. to meet the need to increase customer awareness within the commercial sector. •Develop and deliver the strategic plan for the growth of Kast including developing a strong product offering, by creating new products and integrating wider Kohler luxury products into the product portfolio. •Own and drive the improvement in Kast P & L performance for the business unit recognizing the need to achieve agreed targets. •Drive sales growth for through the solid line management of marketing and sales teams. •Provide knowledge and support on activities of all Product Marketing and New Product Development to deliver market leading products. •Guide the development of Direct-to-Consumer for Kast, through new ecommerce and digital marketing strategies. •Continuously evaluate major and developing international markets for opportunities for increased Kast product sales either through new distributors, new subsidiaries or existing Kohler organisations. •Ensure full appreciation of market pricing and competitor positioning both in the UK and major export markets to result in a strategy that wins market share for the business. •Prepare annual business plans for assigned products and services, including marketing and sales strategies and annual budgets for the Business. Ensure that these strategies and plans are reflected in the individual brand product marketing and sales plans. •Champion change and growth with the associate population to aid in understanding, embracing, and driving the strategic vision. •Lead the discovery of industry, market and customer insights and the conversion of these insights into strategic programs, action plans and innovation in products, service and processes. EDUCATION AND EXPERIENCE REQUIREMENTS Essential: -Bachelor's Degree -Broad experience covering Sales and Marketing strategic experience -Strong leadership skills and experience -Comfortable with up to 25% travel (predominantly London, UK, plus some global travel) -Background in luxury brands -Market knowledge and experience of building growth strategies Desirable: -MBA with major study in Management or Marketing -At least five to ten years of related experience -Interior design sensibility -Knowledge of the US market -Entrepreneurial background -Background in either plumbing and design industry, or a closely related sector e.g. home design Kast (a Kohler Company): About Us We are a design-led business based on the edge of Sherwood Forest, in the heart of the UK. Specialists in the design and manufacture of contemporary concrete basins, we design and make everything from our factory in the UK and deliver worldwide. Why Work at Kohler? Kohler's mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, bonus, health plan, pension and more! Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at You can also find out more about our operating philosophy, Believing in Better, here Kohler is an equal opportunity employer. It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to gender, age, disability, religion, belief, sexual orientation, marital status or race. If, as an individual with a disability, you require any adjustments during the recruitment process, please contact the HR department through Note for Recruitment Agencies - the Kohler Talent Acquisition team is responsible for managing all current vacancies through direct hiring and referrals wherever possible. We do work with recruitment agencies and where we require external support we will formally release those vacancies to the agencies on our Preferred Supplier List deemed best placed to assist us. Speculative CVs sent by any agency to Kohler Co. without a specific request by our Talent Acquisition Team will not be accepted and with no introduction fee applicable.

General Manager - Kast Location: onsite in Nottinghamshire Fantastic salary and benefits package to be discussed on application.We encourage you to apply early as we will initially be reviewing applications by 14th November 2023. It's an exciting time to join Kohler Co., with over 30 diverse brands in 50+ countries, we are continuing to experience significant growth and re-investment into our privately owned, $7 billion business. We have an exceptional opportunity to become our General Manager at Kast, part of the Luxury Brands Group for Kohler Co. Kitchen & Bath. In this role you will have overall leadership of the P&L for the Business, as well as managing the short- and long-term development of the Kast Business Strategy. This includes extending the brand value, overseeing the development of the product portfolio, and maximizing its potential in associated categories and channels across the US and UK, with additional global brand expansion as the next priority. SPECIFIC RESPONSIBILITIES •To manage the short- and long-term development of the Kast business in the UK & US, setting the growth strategy, and leveraging its placement within the wider Luxury Brands business in Kohler's Kitchen & Bath organization. •Spearhead the transition to a new factory, showroom and office space in Nottinghamshire, UK which maximizes our Product Development and Operational performance and provides a new experience for the team to build the brand. •Develop the Kast brand by creating a clear brand strategy to be applied globally. Execute a brand building plan adopting corporate policy in liaison with Kohler Co. to meet the need to increase customer awareness within the commercial sector. •Develop and deliver the strategic plan for the growth of Kast including developing a strong product offering, by creating new products and integrating wider Kohler luxury products into the product portfolio. •Own and drive the improvement in Kast P & L performance for the business unit recognizing the need to achieve agreed targets. •Drive sales growth for through the solid line management of marketing and sales teams. •Provide knowledge and support on activities of all Product Marketing and New Product Development to deliver market leading products. •Guide the development of Direct-to-Consumer for Kast, through new ecommerce and digital marketing strategies. •Continuously evaluate major and developing international markets for opportunities for increased Kast product sales either through new distributors, new subsidiaries or existing Kohler organisations. •Ensure full appreciation of market pricing and competitor positioning both in the UK and major export markets to result in a strategy that wins market share for the business. •Prepare annual business plans for assigned products and services, including marketing and sales strategies and annual budgets for the Business. Ensure that these strategies and plans are reflected in the individual brand product marketing and sales plans. •Champion change and growth with the associate population to aid in understanding, embracing, and driving the strategic vision. •Lead the discovery of industry, market and customer insights and the conversion of these insights into strategic programs, action plans and innovation in products, service and processes. EDUCATION AND EXPERIENCE REQUIREMENTS Essential: -Bachelor's Degree -Broad experience covering Sales and Marketing strategic experience -Strong leadership skills and experience -Comfortable with up to 25% travel (predominantly London, UK, plus some global travel) -Background in luxury brands -Market knowledge and experience of building growth strategies Desirable: -MBA with major study in Management or Marketing -At least five to ten years of related experience -Interior design sensibility -Knowledge of the US market -Entrepreneurial background -Background in either plumbing and design industry, or a closely related sector e.g. home design Kast (a Kohler Company): About Us We are a design-led business based on the edge of Sherwood Forest, in the heart of the UK. Specialists in the design and manufacture of contemporary concrete basins, we design and make everything from our factory in the UK and deliver worldwide. Why Work at Kohler? Kohler's mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, bonus, health plan, pension and more! Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at You can also find out more about our operating philosophy, Believing in Better, here Kohler is an equal opportunity employer. It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to gender, age, disability, religion, belief, sexual orientation, marital status or race. If, as an individual with a disability, you require any adjustments during the recruitment process, please contact the HR department through Note for Recruitment Agencies - the Kohler Talent Acquisition team is responsible for managing all current vacancies through direct hiring and referrals wherever possible. We do work with recruitment agencies and where we require external support we will formally release those vacancies to the agencies on our Preferred Supplier List deemed best placed to assist us. Speculative CVs sent by any agency to Kohler Co. without a specific request by our Talent Acquisition Team will not be accepted and with no introduction fee applicable.

Head of Applications & Service Delivery Reporting to the COO, the Head of Applications & Service Delivery will own and manage Seraphine's application landscape, spanning the entire business from design and sourcing through supply chain. Some of those systems are maintained inhouse while others are SaaS. As the Head of Applications & Service Delivery, you will be an experienced manager of high performing teams, bringing strong service management capabilities to build capability within the IT team, ensuring that our third party vendors are managed and delivering to SLAs. This role is a key enabler in allowing Seraphine to keeping our systems running smoothly, and you will be involved in a variety of ongoing areas ranging from systems improvements/changes to driving continuous improvement initiatives. You will ensure great collaboration with all teams for optimal project delivery as well as consistent BAU management of production systems. You will play a pivotal part in safeguarding the Seraphine's digital assets, systems, and data from cyber threats and ensuring compliance with industry standards and regulations. This role will provide you with the opportunity to drive your business understanding and technical skillset forward, while taking advantage of being part of a small team which can move at pace. About You: The position requires a very hands-on individual with a strong technology foundation - ranging from the latest eCommerce platforms & tools to managing and operating high-availability, secure applications. You appreciate that the lifecycle of a solution extends from idea to de-commission, not idea to initial go-live. You also understand the Ops aspect of DevOps, thinking about more than just the delivery of the application; you also appreciate the importance of logging, monitoring, observability, and issue diagnosis. You'll also be a driver of good practice and an excellent communicator with the ability to lead, engage and influence at all levels. Experience of taking responsibility for a wide remit within IT will be essential and you will have a quick learning, pro-active, problem-solving approach to work. Main Responsibilities Oversee day-to-day operation of the Seraphine applications landscape, ensuring world-class performance & availability. Collaborate with vendors and service providers to manage and maintain relationships, negotiate contracts, and stay updated with emerging technologies and product offerings. Manage the workload, assignment of tasks and responsibilities within the Applications and Infrastructure teams ensuring a focus on delivering great service. Foster a culture of knowledge sharing and collaboration within the Applications and Infrastructure teams Understand the criticality of supported systems to a level where the business impact of a malfunction can be interrogated and assessed, leading to the appropriate level of action and priority being given to the resolution process. Own project management activities for assigned projects, ensuring that projects are managed through to delivery within agreed timescales and budgetary constraints. Manage major incidents relating to applications end to end, including customer communications and internal updates, ensuring timely resolution of issues, and minimizing impact on service availability. Provide a point of escalation for issues raised by team members, including both technical queries and general issues Ensure that new or changed services are adequately documented to facilitate their day-to-day support, and that new procedures are created where required. Provide and maintain processes and knowledge documents to allow the team to support a breadth of applications As a line manager, provide support and guidance for your direct reports to help them grow and develop in their roles. Manage service level agreements (SLAs) and ensure service delivery meets or exceeds performance targets. Implement and maintain monitoring and alerting systems to proactively identify and address potential issues. Implement comprehensive disaster recovery strategies and business continuity plans Establish and maintain a robust cybersecurity framework to protect sensitive data and system integrity, adhering to industry standards and regulatory compliance. What we stand for We are the leading scale player in a specialist market - maternity and nursing wear - and we have 18 years of experience behind us doing this and nothing but this. But what we do at Seraphine is more than just fashion and clothes. We help women feel absolutely confident in their changing bodies and enable them to continue to express the choice and style they had prior to pregnancy, during pregnancy, whilst providing them with product innovations that make motherhood a breeze. What we're delivering We are highly international (more than 2/3 of our sales are from markets outside of the UK) and highly digital - we were an early embracer of eCommerce and the channel now represents 90% of our revenue. We're also a digital marketing machine: acquiring customers profitably from first order, with more than half returning for a second order during the current pregnancy and more and more coming back to us again when the family grows further. This all contributes to market leading profit and product margins and our double-digit growth rates across the world put the rest to shame. Good knowledge of technical architecture and the functionality of applications used to support the business. Experience of working in a dynamic environment often with shifting priorities Solid understanding of IT service management (ITSM) frameworks and processes, such as ITIL. Experience of managing relationships with third party service providers A strategic thinker, able to anticipate issues and to drive solutions and accountability. Strong leadership and team management skills - an ability to engage, develop and motivate, alongside being able to identify and develop talent Excellent time management skills, the ability to prioritise projects and process multiple tasks. Ability to communicate in an effective and concise manner so that complex logistic information is translated into relevant and clear business terms. Understand the security and fraud threats that affect an eCommerce business and any regulatory requirements that the business must follow. Experience with information, data and cybersecurity best practices (ideally ISO27001 or Cyber Essentials Plus), technologies, standards and controls, including ongoing management and prevention is a plus Life Assurance Income Protection Health Cash Plan Holiday entitlement - 25 days excluding bank holidays (with one additional day per year of service) Birthday day off Discretionary Company Bonus Scheme Enhanced Maternity/Paternity Scheme Family friendly policies Staff discount policy (50%) Salary Exchange Benefits: Pension Scheme - 5% employee and 3% employer contribution Technology Will Writing Holiday Exchange Workplace Nursery Gym Benefit Cycle 2 Work Discount Benefits: Gadget Insurance Cycle Insurance Cancer Screening Pet Insurance Lottie - Care Home Discount Health & Wellbeing Videos