White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and likeminded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. Who you are: We are looking for: A confident and knowledgeable Leader, with an entrepreneurial spirit. Ambitious, positive and energetic with a passion to succeed. An experienced online retailer with an proven record of driving growth through trading, performance marketing, CRO, utilising tech operational efficiency. A Commercially minded strategic thinker with strong analytical skills. A team player, holding a pivotable role within the leadership team Primary objective of the job: The brand has seen considerable growth over the past year having gone through a digital transformation process including a replatform to a new headless architecture and have ambitious plans to grow further. We are a truly multi-channel, customer-centric brand, underpinned by best in class technology and most importantly our exceptional people. We are now looking for an experienced, commercially minded Head of E-Commerce to oversee all aspects of our E-commerce business. You will report to the Channel Director and will work hand in hand with Head of brand, Head of customer, Head of retail. You will have direct ownership of the online P&L and customer experience, performance marketing, operations and execution of trading strategy. As Head of E-Commerce you will be fully responsible for the activities and performance of the channel. You will have high exposure to the Board and Executive, accountable for day to day trading as well as setting longer term strategy budgets and own a number of 3 rd party relationships. What you'll be doing: Own and deliver the ecommerce P&L and growth strategy for White Deliver a best in class and data driven end to end customer journey. Identify efficiency and optimisation opportunities across all aspects of the business, driving margin and profitability metrics. Drive sales and new customer growth through channel specific performance marketing channel strategy across PPC, Social media, SEO, Affiliates and Email. Manage and develop the website and cross channel teams in alignment with overall business strategy. Benchmark and measure onsite and marketing metrics to drive continuous improvement and innovation. What you'll need: A proven track record within e-commerce with minimum of 3 years leadership experience. Strong commercial acumen and P&L ownership Excellent leadership and communications skills A strategic thinker - can clearly define, set and deliver a strategic plan. A data driven, fail fast / test and learn mentality - always looking to improve and take opportunities A deep understanding of the E-commerce landscape, new technologies and consumer trends What we will offer you: As a Head of eCommerce at White Stuff you will be entitled to an array of great benefits, some of which include: Annual bonus opportunity Up to 28 days holiday per annum plus bank holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount Subsidised BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age .
Jul 03, 2025
Full time
White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and likeminded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. Who you are: We are looking for: A confident and knowledgeable Leader, with an entrepreneurial spirit. Ambitious, positive and energetic with a passion to succeed. An experienced online retailer with an proven record of driving growth through trading, performance marketing, CRO, utilising tech operational efficiency. A Commercially minded strategic thinker with strong analytical skills. A team player, holding a pivotable role within the leadership team Primary objective of the job: The brand has seen considerable growth over the past year having gone through a digital transformation process including a replatform to a new headless architecture and have ambitious plans to grow further. We are a truly multi-channel, customer-centric brand, underpinned by best in class technology and most importantly our exceptional people. We are now looking for an experienced, commercially minded Head of E-Commerce to oversee all aspects of our E-commerce business. You will report to the Channel Director and will work hand in hand with Head of brand, Head of customer, Head of retail. You will have direct ownership of the online P&L and customer experience, performance marketing, operations and execution of trading strategy. As Head of E-Commerce you will be fully responsible for the activities and performance of the channel. You will have high exposure to the Board and Executive, accountable for day to day trading as well as setting longer term strategy budgets and own a number of 3 rd party relationships. What you'll be doing: Own and deliver the ecommerce P&L and growth strategy for White Deliver a best in class and data driven end to end customer journey. Identify efficiency and optimisation opportunities across all aspects of the business, driving margin and profitability metrics. Drive sales and new customer growth through channel specific performance marketing channel strategy across PPC, Social media, SEO, Affiliates and Email. Manage and develop the website and cross channel teams in alignment with overall business strategy. Benchmark and measure onsite and marketing metrics to drive continuous improvement and innovation. What you'll need: A proven track record within e-commerce with minimum of 3 years leadership experience. Strong commercial acumen and P&L ownership Excellent leadership and communications skills A strategic thinker - can clearly define, set and deliver a strategic plan. A data driven, fail fast / test and learn mentality - always looking to improve and take opportunities A deep understanding of the E-commerce landscape, new technologies and consumer trends What we will offer you: As a Head of eCommerce at White Stuff you will be entitled to an array of great benefits, some of which include: Annual bonus opportunity Up to 28 days holiday per annum plus bank holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount Subsidised BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age .
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. About the team and the role: Do you want to contribute to defining growth for the Refurbished Hard Goods (Electronics & Home) industry? Can you change approaches to positively impact economics, the environment and communities? We have a newly created position for someone to play a pivotal role in driving eBay's position in Refurbished Hard Goods (Electronics & Home). With a passion for sustainability & re-commerce, a background working in Hard Goods (Electronics & Home) business development, this is the perfect opportunity for someone who wants to make a difference in how customers shop! This opening will help shape the Refurbished Hard Goods (Electronics & Home) category strategy, and execute this through acquiring strategically important sellers, brands and retailers to ensure that eBay has the inventory to continue to grow in this area. The Business Development Manager is responsible for building, leading and delivering the end to end acquisition pipeline to optimize the selection of brands and inventory on the eBay platform for customers. We want to hear from you if you have a great marketplace background in acquiring brands and sellers that customers love through a high energy, innovative approach that brings fresh ideas to the table. Key interfaces include : • Category/Trade/Focus Verticals • Business Development • Operations • Merchant Integration Solutions • Advertising • Horizontal Trading • Marketing • Risk & Trust What you will accomplish: • Identify targets and a network of contacts for both the short and long term acquisition of businesses new to eBay. Through running a significant sales pipeline, providing a constant stream of new inventory to site from such brands & sellers for the 'Trading' function to using our regular promotional cycles, it will deliver on a range of critical metrics and success measures. • Work with newly onboarded brands and sellers to deliver on their readiness to trade ensuring they are optimizing the full trading capability of the platform, the role will also build and expand partnerships with marketplace agencies / service providers who have limited presence on eBay today to further drive seller and inventory acquisition to grow the eBay business. • Constantly innovate, develop your operating model to keep pace with the constantly evolving ecommerce and commerce market plus building the team's execution and operational capability, this exciting opening will drive procedural change and business performance. What will you bring: • People leadership: provides direction, coaching & guidance to junior team members within their focus area; whilst supporting their professional development more broadly. • eCommerce & Marketplaces knowledge: a validated background and understanding of the marketplaces/platform market, its competitors and supporting businesses (i.e. listing management; integrators; logistics; customer services) with a clear point of view on what is required for our partners to succeed in this space. Hard Goods (Electronics & Home) experience is required. • New business & commercial expertise: experience in developing new business for a large organization, having led e-commerce commercial teams and consistently delivered strategies effectively even under challenging circumstances. • Relationship management: builds and sustains relationships across all functions and levels internally in the organization, to ensure flawless integration and detailed execution of plans. The ability to apply influencing and negotiation skills with external businesses to build and maintain mutually beneficial commercial relations - with a deep understanding of brand, seller & partner needs, challenges and opportunities for growth. • Strategic & Analytical orientation: a keen strategic and analytical problem solver with the knack of sifting through detail, and putting complex ideas into clear frameworks. Insists on proof in data, peeling back layers to understand root causes, and uses data to drive innovation and decisions. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Jul 03, 2025
Full time
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. About the team and the role: Do you want to contribute to defining growth for the Refurbished Hard Goods (Electronics & Home) industry? Can you change approaches to positively impact economics, the environment and communities? We have a newly created position for someone to play a pivotal role in driving eBay's position in Refurbished Hard Goods (Electronics & Home). With a passion for sustainability & re-commerce, a background working in Hard Goods (Electronics & Home) business development, this is the perfect opportunity for someone who wants to make a difference in how customers shop! This opening will help shape the Refurbished Hard Goods (Electronics & Home) category strategy, and execute this through acquiring strategically important sellers, brands and retailers to ensure that eBay has the inventory to continue to grow in this area. The Business Development Manager is responsible for building, leading and delivering the end to end acquisition pipeline to optimize the selection of brands and inventory on the eBay platform for customers. We want to hear from you if you have a great marketplace background in acquiring brands and sellers that customers love through a high energy, innovative approach that brings fresh ideas to the table. Key interfaces include : • Category/Trade/Focus Verticals • Business Development • Operations • Merchant Integration Solutions • Advertising • Horizontal Trading • Marketing • Risk & Trust What you will accomplish: • Identify targets and a network of contacts for both the short and long term acquisition of businesses new to eBay. Through running a significant sales pipeline, providing a constant stream of new inventory to site from such brands & sellers for the 'Trading' function to using our regular promotional cycles, it will deliver on a range of critical metrics and success measures. • Work with newly onboarded brands and sellers to deliver on their readiness to trade ensuring they are optimizing the full trading capability of the platform, the role will also build and expand partnerships with marketplace agencies / service providers who have limited presence on eBay today to further drive seller and inventory acquisition to grow the eBay business. • Constantly innovate, develop your operating model to keep pace with the constantly evolving ecommerce and commerce market plus building the team's execution and operational capability, this exciting opening will drive procedural change and business performance. What will you bring: • People leadership: provides direction, coaching & guidance to junior team members within their focus area; whilst supporting their professional development more broadly. • eCommerce & Marketplaces knowledge: a validated background and understanding of the marketplaces/platform market, its competitors and supporting businesses (i.e. listing management; integrators; logistics; customer services) with a clear point of view on what is required for our partners to succeed in this space. Hard Goods (Electronics & Home) experience is required. • New business & commercial expertise: experience in developing new business for a large organization, having led e-commerce commercial teams and consistently delivered strategies effectively even under challenging circumstances. • Relationship management: builds and sustains relationships across all functions and levels internally in the organization, to ensure flawless integration and detailed execution of plans. The ability to apply influencing and negotiation skills with external businesses to build and maintain mutually beneficial commercial relations - with a deep understanding of brand, seller & partner needs, challenges and opportunities for growth. • Strategic & Analytical orientation: a keen strategic and analytical problem solver with the knack of sifting through detail, and putting complex ideas into clear frameworks. Insists on proof in data, peeling back layers to understand root causes, and uses data to drive innovation and decisions. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
As Head of Global Branch Merchandising, you will manage a team of 14 with 5 direct reports, overseeing 159 stores globally (UK, EU and US), including concessions and online partners, to ensure the right product is in the right place at the right time, maximizing sell-through, minimising terminal stock, and enabling high-impact trading decisions. You'll play a strategic and operational leadership role collaborating cross-functionally with product, retail, digital, operations, and international partners to shape the future of global stock management. Who you are A business-driven leader with proven expertise in global stock management, allocation strategies, and replenishment execution. Comfortable navigating complex, multi-channel and international trading environments. A strategic thinker who balances long-term planning with sharp in-season trading decisions. Strong analytical mindset, capable of interpreting large sets of data to drive business outcomes. Collaborative and influential with stakeholders across product, retail, VM, digital and logistics. Passionate about process improvement and future-proofing allocation systems. A strong people developer and coach, who inspires and upskills their team. Energetic, proactive, and resilient in fast-changing retail landscapes. What you'll be doing Lead in-season and future planning of stock across all global channels, ensuring timely allocation, replenishment maximising sales and sell through. Drive store grading decisions and influence seasonal buys using buy calculator tools. Collaborate on space and product planning with VM, ensuring accurate store-level allocations by gender and market. Manage trading actions to support all channels including Ecommerce and international partners. Own markdown and clearance strategies to meet terminal stock targets across all regions. Oversee FP and MD trading across the estate, identifying stock opportunities to maximize sales. Lead allocation and replenishment execution, ensuring timely and performance aligned distribution of product. Partner with DC operations to align warehouse schedules, capacity forecasting, and ensure seamless delivery flow including timely recalls. Manage product operations with key partners across UK and International sites. Oversee system improvements, aligning with the future needs of the business. Coach and develop a high-performing team, embedding a culture of ownership, learning, and collaboration. What we'll do for you Provide you with a competitive salary Company pension Company bonus scheme Plus, many more If you want to start your story at Reiss as our Head of Global Branch Merchandising, don't miss out - apply now! We recognize the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel they meet all of the requirements listed. We want you to know that finding people who will add to our inspirational culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Jul 03, 2025
Full time
As Head of Global Branch Merchandising, you will manage a team of 14 with 5 direct reports, overseeing 159 stores globally (UK, EU and US), including concessions and online partners, to ensure the right product is in the right place at the right time, maximizing sell-through, minimising terminal stock, and enabling high-impact trading decisions. You'll play a strategic and operational leadership role collaborating cross-functionally with product, retail, digital, operations, and international partners to shape the future of global stock management. Who you are A business-driven leader with proven expertise in global stock management, allocation strategies, and replenishment execution. Comfortable navigating complex, multi-channel and international trading environments. A strategic thinker who balances long-term planning with sharp in-season trading decisions. Strong analytical mindset, capable of interpreting large sets of data to drive business outcomes. Collaborative and influential with stakeholders across product, retail, VM, digital and logistics. Passionate about process improvement and future-proofing allocation systems. A strong people developer and coach, who inspires and upskills their team. Energetic, proactive, and resilient in fast-changing retail landscapes. What you'll be doing Lead in-season and future planning of stock across all global channels, ensuring timely allocation, replenishment maximising sales and sell through. Drive store grading decisions and influence seasonal buys using buy calculator tools. Collaborate on space and product planning with VM, ensuring accurate store-level allocations by gender and market. Manage trading actions to support all channels including Ecommerce and international partners. Own markdown and clearance strategies to meet terminal stock targets across all regions. Oversee FP and MD trading across the estate, identifying stock opportunities to maximize sales. Lead allocation and replenishment execution, ensuring timely and performance aligned distribution of product. Partner with DC operations to align warehouse schedules, capacity forecasting, and ensure seamless delivery flow including timely recalls. Manage product operations with key partners across UK and International sites. Oversee system improvements, aligning with the future needs of the business. Coach and develop a high-performing team, embedding a culture of ownership, learning, and collaboration. What we'll do for you Provide you with a competitive salary Company pension Company bonus scheme Plus, many more If you want to start your story at Reiss as our Head of Global Branch Merchandising, don't miss out - apply now! We recognize the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel they meet all of the requirements listed. We want you to know that finding people who will add to our inspirational culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities. We have a fantastic opportunity to join us as an eCommerce Manager in our growing Digital team. This role is responsible for driving growth and performance for the Food & Drink category across both website and app for the UK and Ireland. This is a highly visible role where you will regularly be collaborating with a range of stakeholders across Digital, Commercial, Tech, Retail Operations, Marketing, and Finance to ensure alignment for all plans to drive performance and experience. You are the primary point of contact for your commercial teams to shape and deliver the digital category strategy, considering a range of KPIs such as revenue, margin, customer growth, conversion and many more. The Role: The Purpose of the Role: Key Responsibilities: Develop and implement comprehensive category strategies to achieve and exceed revenue and profitability targets. Analyse market trends, customer behaviour, and competitive landscape to identify growth opportunities Use data-driven insights to identify and implement continuous improvements to site and category performance. Collaborate with a wide range of functions including the wider digital team, product, engineering, UX, operations, and customer service teams to ensure seamless end-to-end customer experiences. Work closely with supply chain planning and logistics teams to ensure accurateinventory levels, forecasting demand and coordinating relevant activity to minimise stockouts and sell through excess inventory. Drive and implement on-site campaignactivity and promotional changeovers, considering key commercial opportunities, NPD, wider campaign focus and customer & market demand. Driveinitiatives to enhance the customer journey, from discovery to post-purchase with data at the heart of all decision Location: This role can be based in Nuneaton or London, and occasionally required to travel to any other location of H&B. Wesupport flexibility and productivity of our employees by hybrid working arrangements with minimum 2 days presence in the office. The Person: Key Requirements: Strong knowledge of e-commerce principles and environment, including promotional strategies, customer journey mapping, and trading cycles. Expertise inmonitoring market trends and competitive activities, ideally within the Food & Drink landscape, translating insights into actionable strategies to maintain market leadership. Proficiency in digital analytics platforms (e.g., Google Analytics, Tableau, Metabase, Content Square) to measure performance metrics and implement data-driven improvements. Knowledge of content management systems (CMS) and merchandising tools to drive website and app performance. Track record of identifying and quickly implementing revenue-driving opportunities, such as new promotional tactics, range expansion, and building partnership opportunities. Ability to analyse complex data sets to identify trends, address challenges, and continuously offer new solutions Excellentcommunication and interpersonal skills for effective collaboration with internal teams and external partners What we offer: Our Benefits for this role include, but not limited to: H&B Employee Discount - 25% Bonus Pension companycontribution 33 Days Holiday per year (Inclusive of bank holidays) Private Medical Care Exclusivebenefits, free advice and savings from a range of retailers and providers Electric Car Scheme We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B. Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s). Vacancy Alerts Create an alert subscription based on this vacancy
Jul 01, 2025
Full time
Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities. We have a fantastic opportunity to join us as an eCommerce Manager in our growing Digital team. This role is responsible for driving growth and performance for the Food & Drink category across both website and app for the UK and Ireland. This is a highly visible role where you will regularly be collaborating with a range of stakeholders across Digital, Commercial, Tech, Retail Operations, Marketing, and Finance to ensure alignment for all plans to drive performance and experience. You are the primary point of contact for your commercial teams to shape and deliver the digital category strategy, considering a range of KPIs such as revenue, margin, customer growth, conversion and many more. The Role: The Purpose of the Role: Key Responsibilities: Develop and implement comprehensive category strategies to achieve and exceed revenue and profitability targets. Analyse market trends, customer behaviour, and competitive landscape to identify growth opportunities Use data-driven insights to identify and implement continuous improvements to site and category performance. Collaborate with a wide range of functions including the wider digital team, product, engineering, UX, operations, and customer service teams to ensure seamless end-to-end customer experiences. Work closely with supply chain planning and logistics teams to ensure accurateinventory levels, forecasting demand and coordinating relevant activity to minimise stockouts and sell through excess inventory. Drive and implement on-site campaignactivity and promotional changeovers, considering key commercial opportunities, NPD, wider campaign focus and customer & market demand. Driveinitiatives to enhance the customer journey, from discovery to post-purchase with data at the heart of all decision Location: This role can be based in Nuneaton or London, and occasionally required to travel to any other location of H&B. Wesupport flexibility and productivity of our employees by hybrid working arrangements with minimum 2 days presence in the office. The Person: Key Requirements: Strong knowledge of e-commerce principles and environment, including promotional strategies, customer journey mapping, and trading cycles. Expertise inmonitoring market trends and competitive activities, ideally within the Food & Drink landscape, translating insights into actionable strategies to maintain market leadership. Proficiency in digital analytics platforms (e.g., Google Analytics, Tableau, Metabase, Content Square) to measure performance metrics and implement data-driven improvements. Knowledge of content management systems (CMS) and merchandising tools to drive website and app performance. Track record of identifying and quickly implementing revenue-driving opportunities, such as new promotional tactics, range expansion, and building partnership opportunities. Ability to analyse complex data sets to identify trends, address challenges, and continuously offer new solutions Excellentcommunication and interpersonal skills for effective collaboration with internal teams and external partners What we offer: Our Benefits for this role include, but not limited to: H&B Employee Discount - 25% Bonus Pension companycontribution 33 Days Holiday per year (Inclusive of bank holidays) Private Medical Care Exclusivebenefits, free advice and savings from a range of retailers and providers Electric Car Scheme We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B. Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s). Vacancy Alerts Create an alert subscription based on this vacancy
As Head of Digital Development & Operations, you'll be responsible for the technical direction, operational performance, and platform evolution of our ecommerce systems. You'll lead the implementation of new digital infrastructure and build internal capabilities to ensure we deliver a best-in-class customer experience. You'll take ownership of the re-platforming project, acting as the senior contact for our systems integrator (SI) and ensuring we build a reliable, scalable, and commercially effective solution. This role isn't for a deeply technical architect or equally a hands-off project manager - we're looking for a technically fluent ecommerce generalist, ideally with hands-on experience of using and running ecommerce platforms, who understands how technical decisions affect customer journeys, commercial performance and operational efficiency. Crucially, this role also extends beyond delivery. You will be accountable for how our digital ecosystem supports the entire end-to-end customer experience - from checkout flow to payment methods, from fulfilment logic to international growth opportunities - ensuring technology delivers not just functionality, but satisfaction, revenue and brand loyalty. You will work closely with the wider Digital team and have a dotted line into the business Technology Director. You'll also lead a small, high-impact internal digital product team (Product Owner, Business Analyst, QA Lead, Front-End / UX Contractor) with potential to take on more. The Responsibilities: Digital Platform Ownership - Lead the evolution and performance of our ecommerce platform and related systems, including Shopify Plus post-migration. Re-platforming Leadership - Take end-to-end ownership of the re-platforming project from SAP Hybris to Shopify Plus as part of a wider business technology transformation. Agency Management - Act as the senior stakeholder for our Systems Integrator and other development partners - overseeing delivery, quality, and contractual performance. Team Leadership - Manage and mentor internal digital roles, setting clear goals and driving high performance across product, BA, QA, and UX. Technical Strategy & Roadmap - Define and maintain the digital technology roadmap in line with commercial and operational priorities. Operational Excellence - Ensure best practices in digital operations - including release management, site reliability, documentation, and support workflows. Cross-Functional Collaboration - Work closely with ecommerce, technology, marketing, trading, customer service, and logistics teams to ensure the tech stack supports broader business goals. On-Going Continuous Improvement - Build a roadmap of enhancements and optimisations to improve performance, experience, and operational efficiency. Own the digital customer journey holistically - Ensure our technology stack enables a seamless, end-to-end customer experience from discovery through to post-purchase. Work cross-functionally with trading, UX, operations, and customer service to identify and solve experience pain points. The Person: Experience working in ecommerce or digital leadership roles, with exposure to both technical and commercial functions Experience leading large-scale re-platforming projects, ideally involving Shopify Plus or similar SaaS solutions Proven success managing external agencies or Systems Integrators, with a focus on delivery quality and accountability Strong understanding of ecommerce platforms, APIs, CMS, and third-party tools (e.g. ESPs, search, PIM, reviews) Technical fluency - able to challenge and guide development teams - but not a deep technologist Background working with or alongside trading, marketing, merchandising, or CX teams - or agency-side delivering ecommerce projects and on-going optimisations for clients Strong leadership and communication skills, able to align technical execution with commercial strategy Why Join Us? Lead a high-impact ecommerce and digital transformation project Play a key role in a fast-growing brand with real investment in digital innovation Build and shape a team that delivers long-term impact Work in a collaborative, agile environment that values pragmatism, clarity, and customer-first thinking The Benefits: Product Allowance Hybrid and flexible working hours ️ Summer Fridays (6 days in July and August on Fridays) A day off for your Birthday 25 days holiday + Bank Holidays ️ Work from anywhere for 2 weeks ️ WorkPlace Nursery (salary sacrifice scheme to save money on your nursery fees) ️ Wellbeing Program - Retail Trust, Sanctus Coaching and Calm App Career development allowance ( Personal allowance to use on career development) Private health care and or dental care (provided by AXA and DenPlan Socials organised by Wellbeing and Feel Good group ️ Check out our careers page to learn more!
Jul 01, 2025
Full time
As Head of Digital Development & Operations, you'll be responsible for the technical direction, operational performance, and platform evolution of our ecommerce systems. You'll lead the implementation of new digital infrastructure and build internal capabilities to ensure we deliver a best-in-class customer experience. You'll take ownership of the re-platforming project, acting as the senior contact for our systems integrator (SI) and ensuring we build a reliable, scalable, and commercially effective solution. This role isn't for a deeply technical architect or equally a hands-off project manager - we're looking for a technically fluent ecommerce generalist, ideally with hands-on experience of using and running ecommerce platforms, who understands how technical decisions affect customer journeys, commercial performance and operational efficiency. Crucially, this role also extends beyond delivery. You will be accountable for how our digital ecosystem supports the entire end-to-end customer experience - from checkout flow to payment methods, from fulfilment logic to international growth opportunities - ensuring technology delivers not just functionality, but satisfaction, revenue and brand loyalty. You will work closely with the wider Digital team and have a dotted line into the business Technology Director. You'll also lead a small, high-impact internal digital product team (Product Owner, Business Analyst, QA Lead, Front-End / UX Contractor) with potential to take on more. The Responsibilities: Digital Platform Ownership - Lead the evolution and performance of our ecommerce platform and related systems, including Shopify Plus post-migration. Re-platforming Leadership - Take end-to-end ownership of the re-platforming project from SAP Hybris to Shopify Plus as part of a wider business technology transformation. Agency Management - Act as the senior stakeholder for our Systems Integrator and other development partners - overseeing delivery, quality, and contractual performance. Team Leadership - Manage and mentor internal digital roles, setting clear goals and driving high performance across product, BA, QA, and UX. Technical Strategy & Roadmap - Define and maintain the digital technology roadmap in line with commercial and operational priorities. Operational Excellence - Ensure best practices in digital operations - including release management, site reliability, documentation, and support workflows. Cross-Functional Collaboration - Work closely with ecommerce, technology, marketing, trading, customer service, and logistics teams to ensure the tech stack supports broader business goals. On-Going Continuous Improvement - Build a roadmap of enhancements and optimisations to improve performance, experience, and operational efficiency. Own the digital customer journey holistically - Ensure our technology stack enables a seamless, end-to-end customer experience from discovery through to post-purchase. Work cross-functionally with trading, UX, operations, and customer service to identify and solve experience pain points. The Person: Experience working in ecommerce or digital leadership roles, with exposure to both technical and commercial functions Experience leading large-scale re-platforming projects, ideally involving Shopify Plus or similar SaaS solutions Proven success managing external agencies or Systems Integrators, with a focus on delivery quality and accountability Strong understanding of ecommerce platforms, APIs, CMS, and third-party tools (e.g. ESPs, search, PIM, reviews) Technical fluency - able to challenge and guide development teams - but not a deep technologist Background working with or alongside trading, marketing, merchandising, or CX teams - or agency-side delivering ecommerce projects and on-going optimisations for clients Strong leadership and communication skills, able to align technical execution with commercial strategy Why Join Us? Lead a high-impact ecommerce and digital transformation project Play a key role in a fast-growing brand with real investment in digital innovation Build and shape a team that delivers long-term impact Work in a collaborative, agile environment that values pragmatism, clarity, and customer-first thinking The Benefits: Product Allowance Hybrid and flexible working hours ️ Summer Fridays (6 days in July and August on Fridays) A day off for your Birthday 25 days holiday + Bank Holidays ️ Work from anywhere for 2 weeks ️ WorkPlace Nursery (salary sacrifice scheme to save money on your nursery fees) ️ Wellbeing Program - Retail Trust, Sanctus Coaching and Calm App Career development allowance ( Personal allowance to use on career development) Private health care and or dental care (provided by AXA and DenPlan Socials organised by Wellbeing and Feel Good group ️ Check out our careers page to learn more!
We're looking for a Digital Product Owner to take full ownership of our ecommerce platform, its integrations, and its performance. This is a newly created internal role and will play a pivotal part in the digital team's evolution. You'll be responsible for managing the digital product backlog, ensuring site functionality aligns with business goals, and overseeing the selection, integration and performance of third-party tools and services. This role also includes ownership of Martech requirements such as technical SEO, product feeds and tagging, working closely with internal team and external agency to ensure seamless execution and high-quality data. With a major re-platforming project ahead, we need someone with hands-on Shopify Plus knowledge and a broad but deep understanding of modern ecommerce architecture. You'll help guide us through the transition while building a scalable, best-in-class ecommerce experience. The Responsibilities: Own the Ecommerce Platform: Manage the functionality, performance, and evolution of our website (currently SAP Hybris; migrating to Shopify Plus). Product Backlog Ownership: Gather requirements, define user stories, prioritise features and manage our external development and design agencies to deliver iterative improvements. Platform Migration: Act as the internal product lead for our re-platforming project - helping define requirements, manage vendors, and ensure a smooth transition. Manage Integrations & Third Parties: Own relationships and integration management for ecommerce tools (e.g. ESP, reviews, search, CDP, payments, ERP, etc.). Technical SEO: Ensure the site is technically optimised for search visibility, including crawlability, indexation, schema, site speed, and URL structures. Work closely with the Digital Marketing team and SEO agency to implement recommendations. Martech Tagging & Feeds: Own the technical implementation and maintenance of key marketing tech needs such as tracking/tagging (GA4, GTM, Meta, etc.), product feeds (Google Shopping, Meta, affiliates), and campaign tracking requirements. Stakeholder Alignment: Work closely with wider the Digital team(Trading, Digital Marketing, CRM and Merchandising) as well as building good relationships with the Technology, Finance and Operations team to ensure digital is properly supported cross-functionally. Data-Driven Decisions: Use analytics and insights to identify pain points and opportunities across the customer journey and drive improvements. Documentation & Best Practice: Establish documentation, processes, and training to ensure long-term success and scalability of our ecommerce platform. The Person: You will have already gained solid experience as a Digital Product Owner or Ecommerce Product Manager, ideally in a Direct to Consumer brand Hands-on experience with Shopify Plus is essential, including familiarity with its ecosystem of apps, APIs, and customisation options. Strong understanding of ecommerce integrations - ESPs, payment gateways, reviews, CDP, PIM, ERP, analytics, etc. Proven experience managing technical SEO in collaboration with SEO agencies and internal marketing teams. Experience managing data feeds and digital tagging frameworks (GTM, Meta Pixel, GA4, Google Merchant Center, etc.). Experience working with cross-functional agile or hybrid teams. Comfortable translating business needs into technical requirements. Strong communication skills - able to work across tech and non-tech teams with clarity and influence. Experience with re-platforming projects is a major advantage. Knowledge of SAP Hybris is a plus, but not essential. Why Join Us? Be at the forefront of a high-impact technology transformation project. Shape the future of a growing brand's ecommerce experience. Work in a dynamic, collaborative, and supportive team environment. Play a key role in building internal digital capabilities from the ground up. The Benefits: Product Allowance Hybrid and flexible working hours ️ Summer Fridays (6 days in July and August on Fridays) A day off for your Birthday 25 days holiday + Bank Holidays ️ Work from anywhere for 2 weeks ️ WorkPlace Nursery (salary sacrifice scheme to save money on your nursery fees) ️ Wellbeing Program - Retail Trust, Sanctus Coaching and Calm App Career development allowance ( Personal allowance to use on career development) Private health care and or dental care (provided by AXA and DenPlan Socials organised by Wellbeing and Feel Good group ️ Check out our careers page to learn more!
Jul 01, 2025
Full time
We're looking for a Digital Product Owner to take full ownership of our ecommerce platform, its integrations, and its performance. This is a newly created internal role and will play a pivotal part in the digital team's evolution. You'll be responsible for managing the digital product backlog, ensuring site functionality aligns with business goals, and overseeing the selection, integration and performance of third-party tools and services. This role also includes ownership of Martech requirements such as technical SEO, product feeds and tagging, working closely with internal team and external agency to ensure seamless execution and high-quality data. With a major re-platforming project ahead, we need someone with hands-on Shopify Plus knowledge and a broad but deep understanding of modern ecommerce architecture. You'll help guide us through the transition while building a scalable, best-in-class ecommerce experience. The Responsibilities: Own the Ecommerce Platform: Manage the functionality, performance, and evolution of our website (currently SAP Hybris; migrating to Shopify Plus). Product Backlog Ownership: Gather requirements, define user stories, prioritise features and manage our external development and design agencies to deliver iterative improvements. Platform Migration: Act as the internal product lead for our re-platforming project - helping define requirements, manage vendors, and ensure a smooth transition. Manage Integrations & Third Parties: Own relationships and integration management for ecommerce tools (e.g. ESP, reviews, search, CDP, payments, ERP, etc.). Technical SEO: Ensure the site is technically optimised for search visibility, including crawlability, indexation, schema, site speed, and URL structures. Work closely with the Digital Marketing team and SEO agency to implement recommendations. Martech Tagging & Feeds: Own the technical implementation and maintenance of key marketing tech needs such as tracking/tagging (GA4, GTM, Meta, etc.), product feeds (Google Shopping, Meta, affiliates), and campaign tracking requirements. Stakeholder Alignment: Work closely with wider the Digital team(Trading, Digital Marketing, CRM and Merchandising) as well as building good relationships with the Technology, Finance and Operations team to ensure digital is properly supported cross-functionally. Data-Driven Decisions: Use analytics and insights to identify pain points and opportunities across the customer journey and drive improvements. Documentation & Best Practice: Establish documentation, processes, and training to ensure long-term success and scalability of our ecommerce platform. The Person: You will have already gained solid experience as a Digital Product Owner or Ecommerce Product Manager, ideally in a Direct to Consumer brand Hands-on experience with Shopify Plus is essential, including familiarity with its ecosystem of apps, APIs, and customisation options. Strong understanding of ecommerce integrations - ESPs, payment gateways, reviews, CDP, PIM, ERP, analytics, etc. Proven experience managing technical SEO in collaboration with SEO agencies and internal marketing teams. Experience managing data feeds and digital tagging frameworks (GTM, Meta Pixel, GA4, Google Merchant Center, etc.). Experience working with cross-functional agile or hybrid teams. Comfortable translating business needs into technical requirements. Strong communication skills - able to work across tech and non-tech teams with clarity and influence. Experience with re-platforming projects is a major advantage. Knowledge of SAP Hybris is a plus, but not essential. Why Join Us? Be at the forefront of a high-impact technology transformation project. Shape the future of a growing brand's ecommerce experience. Work in a dynamic, collaborative, and supportive team environment. Play a key role in building internal digital capabilities from the ground up. The Benefits: Product Allowance Hybrid and flexible working hours ️ Summer Fridays (6 days in July and August on Fridays) A day off for your Birthday 25 days holiday + Bank Holidays ️ Work from anywhere for 2 weeks ️ WorkPlace Nursery (salary sacrifice scheme to save money on your nursery fees) ️ Wellbeing Program - Retail Trust, Sanctus Coaching and Calm App Career development allowance ( Personal allowance to use on career development) Private health care and or dental care (provided by AXA and DenPlan Socials organised by Wellbeing and Feel Good group ️ Check out our careers page to learn more!
As Head of Digital Development & Operations, you'll be responsible for the technical direction, operational performance, and platform evolution of our ecommerce systems. You'll lead the implementation of new digital infrastructure and build internal capabilities to ensure we deliver a best-in-class customer experience. You'll take ownership of the re-platforming project, acting as the senior contact for our systems integrator (SI) and ensuring we build a reliable, scalable, and commercially effective solution. This role isn't for a deeply technical architect or equally a hands-off project manager - we're looking for a technically fluent ecommerce generalist, ideally with hands-on experience of using and running ecommerce platforms, who understands how technical decisions affect customer journeys, commercial performance and operational efficiency. Crucially, this role also extends beyond delivery. You will be accountable for how our digital ecosystem supports the entire end-to-end customer experience - from checkout flow to payment methods, from fulfilment logic to international growth opportunities - ensuring technology delivers not just functionality, but satisfaction, revenue and brand loyalty. You will work closely with the wider Digital team and have a dotted line into the business Technology Director. You'll also lead a small, high-impact internal digital product team (Product Owner, Business Analyst, QA Lead, Front-End / UX Contractor) with potential to take on more. The Responsibilities: Digital Platform Ownership - Lead the evolution and performance of our ecommerce platform and related systems, including Shopify Plus post-migration. Re-platforming Leadership - Take end-to-end ownership of the re-platforming project from SAP Hybris to Shopify Plus as part of a wider business technology transformation. Agency Management - Act as the senior stakeholder for our Systems Integrator and other development partners - overseeing delivery, quality, and contractual performance. Team Leadership - Manage and mentor internal digital roles, setting clear goals and driving high performance across product, BA, QA, and UX. Technical Strategy & Roadmap - Define and maintain the digital technology roadmap in line with commercial and operational priorities. Operational Excellence - Ensure best practices in digital operations - including release management, site reliability, documentation, and support workflows. Cross-Functional Collaboration - Work closely with ecommerce, technology, marketing, trading, customer service, and logistics teams to ensure the tech stack supports broader business goals. On-Going Continuous Improvement - Build a roadmap of enhancements and optimisations to improve performance, experience, and operational efficiency. Own the digital customer journey holistically - Ensure our technology stack enables a seamless, end-to-end customer experience from discovery through to post-purchase. Work cross-functionally with trading, UX, operations, and customer service to identify and solve experience pain points. The Person: Experience working in ecommerce or digital leadership roles, with exposure to both technical and commercial functions Experience leading large-scale re-platforming projects, ideally involving Shopify Plus or similar SaaS solutions Proven success managing external agencies or Systems Integrators, with a focus on delivery quality and accountability Strong understanding of ecommerce platforms, APIs, CMS, and third-party tools (e.g. ESPs, search, PIM, reviews) Technical fluency - able to challenge and guide development teams - but not a deep technologist Background working with or alongside trading, marketing, merchandising, or CX teams - or agency-side delivering ecommerce projects and on-going optimisations for clients Strong leadership and communication skills, able to align technical execution with commercial strategy Why Join Us? Lead a high-impact ecommerce and digital transformation project Play a key role in a fast-growing brand with real investment in digital innovation Build and shape a team that delivers long-term impact Work in a collaborative, agile environment that values pragmatism, clarity, and customer-first thinking The Benefits: Product Allowance Hybrid and flexible working hours ️ Summer Fridays (6 days in July and August on Fridays) A day off for your Birthday 25 days holiday + Bank Holidays ️ Work from anywhere for 2 weeks ️ WorkPlace Nursery (salary sacrifice scheme to save money on your nursery fees) ️ Wellbeing Program - Retail Trust, Sanctus Coaching and Calm App Career development allowance ( Personal allowance to use on career development) Private health care and or dental care (provided by AXA and DenPlan Socials organised by Wellbeing and Feel Good group ️ Check out our careers page to learn more!
Jun 30, 2025
Full time
As Head of Digital Development & Operations, you'll be responsible for the technical direction, operational performance, and platform evolution of our ecommerce systems. You'll lead the implementation of new digital infrastructure and build internal capabilities to ensure we deliver a best-in-class customer experience. You'll take ownership of the re-platforming project, acting as the senior contact for our systems integrator (SI) and ensuring we build a reliable, scalable, and commercially effective solution. This role isn't for a deeply technical architect or equally a hands-off project manager - we're looking for a technically fluent ecommerce generalist, ideally with hands-on experience of using and running ecommerce platforms, who understands how technical decisions affect customer journeys, commercial performance and operational efficiency. Crucially, this role also extends beyond delivery. You will be accountable for how our digital ecosystem supports the entire end-to-end customer experience - from checkout flow to payment methods, from fulfilment logic to international growth opportunities - ensuring technology delivers not just functionality, but satisfaction, revenue and brand loyalty. You will work closely with the wider Digital team and have a dotted line into the business Technology Director. You'll also lead a small, high-impact internal digital product team (Product Owner, Business Analyst, QA Lead, Front-End / UX Contractor) with potential to take on more. The Responsibilities: Digital Platform Ownership - Lead the evolution and performance of our ecommerce platform and related systems, including Shopify Plus post-migration. Re-platforming Leadership - Take end-to-end ownership of the re-platforming project from SAP Hybris to Shopify Plus as part of a wider business technology transformation. Agency Management - Act as the senior stakeholder for our Systems Integrator and other development partners - overseeing delivery, quality, and contractual performance. Team Leadership - Manage and mentor internal digital roles, setting clear goals and driving high performance across product, BA, QA, and UX. Technical Strategy & Roadmap - Define and maintain the digital technology roadmap in line with commercial and operational priorities. Operational Excellence - Ensure best practices in digital operations - including release management, site reliability, documentation, and support workflows. Cross-Functional Collaboration - Work closely with ecommerce, technology, marketing, trading, customer service, and logistics teams to ensure the tech stack supports broader business goals. On-Going Continuous Improvement - Build a roadmap of enhancements and optimisations to improve performance, experience, and operational efficiency. Own the digital customer journey holistically - Ensure our technology stack enables a seamless, end-to-end customer experience from discovery through to post-purchase. Work cross-functionally with trading, UX, operations, and customer service to identify and solve experience pain points. The Person: Experience working in ecommerce or digital leadership roles, with exposure to both technical and commercial functions Experience leading large-scale re-platforming projects, ideally involving Shopify Plus or similar SaaS solutions Proven success managing external agencies or Systems Integrators, with a focus on delivery quality and accountability Strong understanding of ecommerce platforms, APIs, CMS, and third-party tools (e.g. ESPs, search, PIM, reviews) Technical fluency - able to challenge and guide development teams - but not a deep technologist Background working with or alongside trading, marketing, merchandising, or CX teams - or agency-side delivering ecommerce projects and on-going optimisations for clients Strong leadership and communication skills, able to align technical execution with commercial strategy Why Join Us? Lead a high-impact ecommerce and digital transformation project Play a key role in a fast-growing brand with real investment in digital innovation Build and shape a team that delivers long-term impact Work in a collaborative, agile environment that values pragmatism, clarity, and customer-first thinking The Benefits: Product Allowance Hybrid and flexible working hours ️ Summer Fridays (6 days in July and August on Fridays) A day off for your Birthday 25 days holiday + Bank Holidays ️ Work from anywhere for 2 weeks ️ WorkPlace Nursery (salary sacrifice scheme to save money on your nursery fees) ️ Wellbeing Program - Retail Trust, Sanctus Coaching and Calm App Career development allowance ( Personal allowance to use on career development) Private health care and or dental care (provided by AXA and DenPlan Socials organised by Wellbeing and Feel Good group ️ Check out our careers page to learn more!
Urgent eCommerce Role - Sports/Fashion Retail I'm hiring for a dynamic eCommerce position with a leading brand in the sports and fashion space a business going through real growth and looking for someone to take the reins on all things digital retail. This is a broad, fast-paced role covering: eCommerce trading & performance analytics Campaign planning & execution UX optimisation & site management Inventory & logistics coordination Cross-functional collaboration across retail, digital, and marketing London-based (on-site) Experience in eCom trading for a sports or fashion retailer is essential Confident with CMS, analytics, and improving customer experience If you're data-driven, commercially minded, and ready to lead on digital retail strategy-this is a great opportunity to make a real impact.
Jun 27, 2025
Full time
Urgent eCommerce Role - Sports/Fashion Retail I'm hiring for a dynamic eCommerce position with a leading brand in the sports and fashion space a business going through real growth and looking for someone to take the reins on all things digital retail. This is a broad, fast-paced role covering: eCommerce trading & performance analytics Campaign planning & execution UX optimisation & site management Inventory & logistics coordination Cross-functional collaboration across retail, digital, and marketing London-based (on-site) Experience in eCom trading for a sports or fashion retailer is essential Confident with CMS, analytics, and improving customer experience If you're data-driven, commercially minded, and ready to lead on digital retail strategy-this is a great opportunity to make a real impact.
Location Head Office, Kingly St, London Workplace Type Hybrid (2 Days WFH) Contract Full Time We're looking for a commercially focused and customer-obsessed E-commerce Manager to accelerate our online growth and elevate the Russell & Bromley digital experience. Reporting to the Marketing & E-commerce Director, you'll own the day-to-day performance, innovation roadmap, and technical optimisation of our website - ensuring seamless, high-converting journeys that reflect our evolving brand. You'll bring a deep understanding of UX, CRO, and digital merchandising, alongside strong stakeholder management and a data-led mindset. This is a pivotal role at the centre of our omni-channel evolution, new market expansion, and upcoming e-commerce re-platforming project. About the Company Russell & Bromley is the destination luxury fashion footwear & accessories brand for the everyday. A leading force in British fashion with over 40 stores operating across the UK and Ireland. Combining European craftsmanship with a British glint in the eye, Russell & Bromley offers iconic style and on-trend design that empowers people to feel exceptional every day. Founded in Lewes in 1880, borne from a love story between Albion Russell's daughter, Elizabeth, and George Bromley - today the business remains family-owned, operated, and proudly independent. The Russell & Bromley business is entering an exciting period of growth with Vision 2030, an ambitious five-year roadmap to fuel our future success, under the leadership of CEO Andrew Bromley. Strategic actions that include a commitment to brand and product transformation, continued growth of our UK & IRE retail footprint, and accelerated international expansion. An exciting opportunity to join at a huge inflection point for the business, coinciding with the launch of our first seasonal collection with new Creative Director, Daniel Beardsworth-Shaw and the relocation of our Global HQ to Kingly St. W1 in the heart of Soho, now home to our in-house design, creative, and product studios. Do you want to be part of our next chapter? About the Role Lead day-to-day ecommerce operations with a focus on driving revenue and improving conversion Optimise the user experience through performance analysis, A/B testing, and CRO initiatives Oversee delivery of all website content, launches, campaigns, and promotional activity Shape and lead the online visual merchandising strategy, aligned to trading and brand goals Drive the digital product roadmap and manage platform improvements Collaborate closely with Product, Merchandising, Digital Marketing, IT, and external tech partners Stay ahead of digital innovation, championing test-and-learn strategies and best practice Analyse and act on performance data using tools such as Power BI, Google Analytics, ContentSquare, and D365 Support key initiatives including international market rollout, re-platforming, and omni-channel integration Manage and mentor a Senior Online Merchandiser to deliver day-to-day excellence and continuous growth About You 5+ years' ecommerce experience, ideally in fashion or consumer retail Demonstrable success improving online sales performance, UX, and CRO Strong technical understanding of ecommerce platforms (ideally Salesforce) and digital tools Skilled in analytics with experience using Power BI, GA, ContentSquare, D365 Strong knowledge of digital merchandising, product data management, and SEO best practices Confident working cross-functionally and managing agency/vendor partnerships Excellent communicator with the ability to simplify technical insight for a range of stakeholders Organised, commercially focused, and ready to take ownership in a fast-paced, evolving environment Due to the high volume of applications, we regret that we will only be able to contact successful candidates within two weeks.
Jun 26, 2025
Full time
Location Head Office, Kingly St, London Workplace Type Hybrid (2 Days WFH) Contract Full Time We're looking for a commercially focused and customer-obsessed E-commerce Manager to accelerate our online growth and elevate the Russell & Bromley digital experience. Reporting to the Marketing & E-commerce Director, you'll own the day-to-day performance, innovation roadmap, and technical optimisation of our website - ensuring seamless, high-converting journeys that reflect our evolving brand. You'll bring a deep understanding of UX, CRO, and digital merchandising, alongside strong stakeholder management and a data-led mindset. This is a pivotal role at the centre of our omni-channel evolution, new market expansion, and upcoming e-commerce re-platforming project. About the Company Russell & Bromley is the destination luxury fashion footwear & accessories brand for the everyday. A leading force in British fashion with over 40 stores operating across the UK and Ireland. Combining European craftsmanship with a British glint in the eye, Russell & Bromley offers iconic style and on-trend design that empowers people to feel exceptional every day. Founded in Lewes in 1880, borne from a love story between Albion Russell's daughter, Elizabeth, and George Bromley - today the business remains family-owned, operated, and proudly independent. The Russell & Bromley business is entering an exciting period of growth with Vision 2030, an ambitious five-year roadmap to fuel our future success, under the leadership of CEO Andrew Bromley. Strategic actions that include a commitment to brand and product transformation, continued growth of our UK & IRE retail footprint, and accelerated international expansion. An exciting opportunity to join at a huge inflection point for the business, coinciding with the launch of our first seasonal collection with new Creative Director, Daniel Beardsworth-Shaw and the relocation of our Global HQ to Kingly St. W1 in the heart of Soho, now home to our in-house design, creative, and product studios. Do you want to be part of our next chapter? About the Role Lead day-to-day ecommerce operations with a focus on driving revenue and improving conversion Optimise the user experience through performance analysis, A/B testing, and CRO initiatives Oversee delivery of all website content, launches, campaigns, and promotional activity Shape and lead the online visual merchandising strategy, aligned to trading and brand goals Drive the digital product roadmap and manage platform improvements Collaborate closely with Product, Merchandising, Digital Marketing, IT, and external tech partners Stay ahead of digital innovation, championing test-and-learn strategies and best practice Analyse and act on performance data using tools such as Power BI, Google Analytics, ContentSquare, and D365 Support key initiatives including international market rollout, re-platforming, and omni-channel integration Manage and mentor a Senior Online Merchandiser to deliver day-to-day excellence and continuous growth About You 5+ years' ecommerce experience, ideally in fashion or consumer retail Demonstrable success improving online sales performance, UX, and CRO Strong technical understanding of ecommerce platforms (ideally Salesforce) and digital tools Skilled in analytics with experience using Power BI, GA, ContentSquare, D365 Strong knowledge of digital merchandising, product data management, and SEO best practices Confident working cross-functionally and managing agency/vendor partnerships Excellent communicator with the ability to simplify technical insight for a range of stakeholders Organised, commercially focused, and ready to take ownership in a fast-paced, evolving environment Due to the high volume of applications, we regret that we will only be able to contact successful candidates within two weeks.
Global Strategy & Planning Director - 12 month FTC page is loaded Global Strategy & Planning Director - 12 month FTC Apply remote type Hybrid locations London time type Full time posted on Posted 11 Days Ago job requisition id JR Agency : Havas Media Group Job Description : . Job Description Havas is one of the world's largest global communications groups, operating in over 100 countries. The Group is made up of two major divisions: Havas Creative Group and Havas Media Group. We have a multi-disciplinary offering, united under one leadership, all in one building: advertising, media, data, technology, digital, social, mobile, CRM, UX, sports and entertainment, public relations, corporate communications, healthcare, design, research, employer branding and recruitment. Havas is the only truly integrated marketing and communications company in the UK. Our mission is to unite brands and people through meaningful connections, driving business success. We are the fastest growing of the global networks and have a challenger brand mentality. We share one common purpose: to bring media and creative closer together for the benefit of our clients. Havas Media Global is a dedicated team supporting global clients across strategy, insight, media, creative and digital. The culture of our group is best described as dynamic, entrepreneurial, and collaborative. We are solely immersed in global assignments and have the experience and understanding to fulfil the needs and challenges of global clients. We believe in modelling team structures after those of our clients and are set up to meet the unique requirements of each, from centralised one-hub market management to more coordinated or decentralised needs, adding value by leveraging central and local media expertise and the totality of our clients' media investments. Job Summary We are looking for an exceptional Strategy & Planning Director to lead global media strategy and planning for one of our Global FMCG clients. We're looking for a strong media thinker who can shape cohesive global campaigns and planning principles that build the clients' brand and deliver long term business growth. Mission & Responsibilities Strategic Leadership Our ideal candidate needs to drive the strategic agenda for the client. Our task is to help the client build an insight-led, data-driven approach to communications. Your role is key in shaping our thinking. Experience in long term brand building by creating enduring comms strategies. Strong application of data to build insight driven communications. Understands the elements needed (media, creative, owned assets) to build integrated campaigns and can create strategies that knit the brand together. Experience in creating global media strategies and translating those into planning principles which can be activated across multiple market typologies. Planning Experience We are searching for the next generation of media thinker. One that truly understands audiences and can apply data driven insights to media planning globally. Able to lead the comms planning process from brief through to global planning principles and in market activation. Expertise in both digital and offline media planning, across all channels, with the deep understanding of the planning process. Thorough knowledge of the global media landscape and the latest developments. Be able to create best in class processes to facilitate collaboration and develop an integrated approach to planning and activation. Digital Understanding The Strategy Director needs to have a good understanding of the digital ecosystem and to build integrated global campaigns in an ever more complex media landscape. Understand the relationship between brand, performance and retail and how to build brands for the ecommerce age in FMCG. Knowledge of the latest thinking within the digital industry (e.g. attention) and its application to our clients. A foundation in marketing effectiveness, understanding how we measure the short and long-term impact of communications (e.g. attribution, incrementality, MMM). Client Relationships As the Strategy & Planning Director, you are expected to become a valued and trusted advisor to our senior clients. Therefore, the Director needs to have experience of building strong relationships through expertise and understanding. Build strong, mutually beneficial relationships with the key global clients. Work in conjunction with the client to identify key initiatives to improve the long-term effectiveness of their media campaigns. Soft Skills & Competencies Experience in media strategy. Media Industry, Data Industry. Team worker - Relationship building skills internally and externally with the ability to quickly establish strong working relationships. Positive, approachable and friendly attitude. Pro-activity and openness to take responsibilities and be fully accountable. Being flexible, adaptable and organized to meet tight deadlines. Ability to liaise confidently with clients at all levels and react to different cultural practices. Regular client contact and should be able to operate at ease in developing and managing client relationships. He/she will have experience of preparing and delivering senior level presentations to clients and internally. Working understanding of trading principles, practices and performance. Ability to inspire teams across markets. Effective under pressure and ability to meet tight deadlines. Data process and management. Analytical. Tech savvy. Programmatic understanding. Contract Type : Temporary Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. Similar Jobs (1) Global Growth Project Manager (6 Month FTC) remote type Hybrid locations London time type Full time posted on Posted 18 Days Ago
Jun 18, 2025
Full time
Global Strategy & Planning Director - 12 month FTC page is loaded Global Strategy & Planning Director - 12 month FTC Apply remote type Hybrid locations London time type Full time posted on Posted 11 Days Ago job requisition id JR Agency : Havas Media Group Job Description : . Job Description Havas is one of the world's largest global communications groups, operating in over 100 countries. The Group is made up of two major divisions: Havas Creative Group and Havas Media Group. We have a multi-disciplinary offering, united under one leadership, all in one building: advertising, media, data, technology, digital, social, mobile, CRM, UX, sports and entertainment, public relations, corporate communications, healthcare, design, research, employer branding and recruitment. Havas is the only truly integrated marketing and communications company in the UK. Our mission is to unite brands and people through meaningful connections, driving business success. We are the fastest growing of the global networks and have a challenger brand mentality. We share one common purpose: to bring media and creative closer together for the benefit of our clients. Havas Media Global is a dedicated team supporting global clients across strategy, insight, media, creative and digital. The culture of our group is best described as dynamic, entrepreneurial, and collaborative. We are solely immersed in global assignments and have the experience and understanding to fulfil the needs and challenges of global clients. We believe in modelling team structures after those of our clients and are set up to meet the unique requirements of each, from centralised one-hub market management to more coordinated or decentralised needs, adding value by leveraging central and local media expertise and the totality of our clients' media investments. Job Summary We are looking for an exceptional Strategy & Planning Director to lead global media strategy and planning for one of our Global FMCG clients. We're looking for a strong media thinker who can shape cohesive global campaigns and planning principles that build the clients' brand and deliver long term business growth. Mission & Responsibilities Strategic Leadership Our ideal candidate needs to drive the strategic agenda for the client. Our task is to help the client build an insight-led, data-driven approach to communications. Your role is key in shaping our thinking. Experience in long term brand building by creating enduring comms strategies. Strong application of data to build insight driven communications. Understands the elements needed (media, creative, owned assets) to build integrated campaigns and can create strategies that knit the brand together. Experience in creating global media strategies and translating those into planning principles which can be activated across multiple market typologies. Planning Experience We are searching for the next generation of media thinker. One that truly understands audiences and can apply data driven insights to media planning globally. Able to lead the comms planning process from brief through to global planning principles and in market activation. Expertise in both digital and offline media planning, across all channels, with the deep understanding of the planning process. Thorough knowledge of the global media landscape and the latest developments. Be able to create best in class processes to facilitate collaboration and develop an integrated approach to planning and activation. Digital Understanding The Strategy Director needs to have a good understanding of the digital ecosystem and to build integrated global campaigns in an ever more complex media landscape. Understand the relationship between brand, performance and retail and how to build brands for the ecommerce age in FMCG. Knowledge of the latest thinking within the digital industry (e.g. attention) and its application to our clients. A foundation in marketing effectiveness, understanding how we measure the short and long-term impact of communications (e.g. attribution, incrementality, MMM). Client Relationships As the Strategy & Planning Director, you are expected to become a valued and trusted advisor to our senior clients. Therefore, the Director needs to have experience of building strong relationships through expertise and understanding. Build strong, mutually beneficial relationships with the key global clients. Work in conjunction with the client to identify key initiatives to improve the long-term effectiveness of their media campaigns. Soft Skills & Competencies Experience in media strategy. Media Industry, Data Industry. Team worker - Relationship building skills internally and externally with the ability to quickly establish strong working relationships. Positive, approachable and friendly attitude. Pro-activity and openness to take responsibilities and be fully accountable. Being flexible, adaptable and organized to meet tight deadlines. Ability to liaise confidently with clients at all levels and react to different cultural practices. Regular client contact and should be able to operate at ease in developing and managing client relationships. He/she will have experience of preparing and delivering senior level presentations to clients and internally. Working understanding of trading principles, practices and performance. Ability to inspire teams across markets. Effective under pressure and ability to meet tight deadlines. Data process and management. Analytical. Tech savvy. Programmatic understanding. Contract Type : Temporary Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. Similar Jobs (1) Global Growth Project Manager (6 Month FTC) remote type Hybrid locations London time type Full time posted on Posted 18 Days Ago
Senior Digital Customer Experience Manager Ref #: W162315 Department: Information Technology City: London State/Province: London Location: United Kingdom Pay Range Max: Pay Range Min: Company Description Ralph Lauren Corporation (NYSE: RL) is a global leader in the design, marketing, and distribution of premium lifestyle products across five categories: apparel, accessories, home, fragrances, and hospitality. For over 50 years, Ralph Lauren has built a distinctive brand reputation and image, expanding across numerous products, brands, and international markets. Our brands include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, and Chaps, among others, making us one of the most recognized families of consumer brands worldwide. At Ralph Lauren, we foster an inclusive culture that unites and inspires our community and those we serve. We amplify diverse voices and perspectives to create a sense of belonging, ensuring fairness and inclusion through Talent, Education & Communication, Employee Groups, and Celebrations. Position Overview You will partner with the Lead (Director) to shape the vision for Trading, UX, and Testing strategies, developing roadmaps aligned with these goals. You will prioritize the customer experience with a data-driven approach to identify opportunities across all digital touchpoints. You will share knowledge with stakeholders nationally and globally to ensure seamless integration across the consumer journey, processes, testing, and personalization. Responsibilities include: Devising strategic roadmaps and collaborating with the Director on vision and tactics. Identifying opportunities for end-to-end journey optimization. Providing data-driven perspectives on issues impacting revenue and customer experience across all digital touchpoints. Representing the business voice on projects affecting Trade and CX, from ideation to release. Analyzing and summarizing key analytics to inform merchandising, product, and content strategies. Translating business requirements for the CI/A team to deliver relevant data and reporting. Partnering with market leadership to define strategic directions for RLE in various markets. Experience, Skills & Knowledge Minimum of 5+ strategic cycles in digital, ecommerce, or customer experience roles, with a proven record in journey optimization, experimentation, and performance improvements. Hands-on experience managing A/B testing programs (preferably using Monetate), from hypothesis design to analysis and insights rollout. Strong knowledge of CRO principles and practical experience with tools like Adobe Analytics and Contentsquare for decision-making. Ability to translate business goals into clear testing strategies, project requirements, and optimization roadmaps. Experience representing business needs during project delivery, UAT cycles, and post-launch validation. Proven leadership in managing teams, focusing on skill development, confidence-building, and ownership. Excellent cross-functional collaboration skills, capable of navigating internal/external and global/regional teams. Thrives in fast-paced, matrix environments with multiple priorities. Previous experience in luxury, premium retail, or transactional ecommerce is highly advantageous.
Jun 16, 2025
Full time
Senior Digital Customer Experience Manager Ref #: W162315 Department: Information Technology City: London State/Province: London Location: United Kingdom Pay Range Max: Pay Range Min: Company Description Ralph Lauren Corporation (NYSE: RL) is a global leader in the design, marketing, and distribution of premium lifestyle products across five categories: apparel, accessories, home, fragrances, and hospitality. For over 50 years, Ralph Lauren has built a distinctive brand reputation and image, expanding across numerous products, brands, and international markets. Our brands include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, and Chaps, among others, making us one of the most recognized families of consumer brands worldwide. At Ralph Lauren, we foster an inclusive culture that unites and inspires our community and those we serve. We amplify diverse voices and perspectives to create a sense of belonging, ensuring fairness and inclusion through Talent, Education & Communication, Employee Groups, and Celebrations. Position Overview You will partner with the Lead (Director) to shape the vision for Trading, UX, and Testing strategies, developing roadmaps aligned with these goals. You will prioritize the customer experience with a data-driven approach to identify opportunities across all digital touchpoints. You will share knowledge with stakeholders nationally and globally to ensure seamless integration across the consumer journey, processes, testing, and personalization. Responsibilities include: Devising strategic roadmaps and collaborating with the Director on vision and tactics. Identifying opportunities for end-to-end journey optimization. Providing data-driven perspectives on issues impacting revenue and customer experience across all digital touchpoints. Representing the business voice on projects affecting Trade and CX, from ideation to release. Analyzing and summarizing key analytics to inform merchandising, product, and content strategies. Translating business requirements for the CI/A team to deliver relevant data and reporting. Partnering with market leadership to define strategic directions for RLE in various markets. Experience, Skills & Knowledge Minimum of 5+ strategic cycles in digital, ecommerce, or customer experience roles, with a proven record in journey optimization, experimentation, and performance improvements. Hands-on experience managing A/B testing programs (preferably using Monetate), from hypothesis design to analysis and insights rollout. Strong knowledge of CRO principles and practical experience with tools like Adobe Analytics and Contentsquare for decision-making. Ability to translate business goals into clear testing strategies, project requirements, and optimization roadmaps. Experience representing business needs during project delivery, UAT cycles, and post-launch validation. Proven leadership in managing teams, focusing on skill development, confidence-building, and ownership. Excellent cross-functional collaboration skills, capable of navigating internal/external and global/regional teams. Thrives in fast-paced, matrix environments with multiple priorities. Previous experience in luxury, premium retail, or transactional ecommerce is highly advantageous.
Senior eCommerce Trading Manager South West London - Hybrid Competitive Salary + Benefits Fashion Retail A growing retail brand in the lifestyle and fashion space is looking for a commercially focused Senior eCommerce Trading Manager to take ownership of digital performance across their multi-brand online platform. This is a key role in a business that combines creativity with commercial drive - perfect for someone who thrives on using data to inform decisions, deliver growth, and enhance the customer journey. The Senior eCommerce Trading Manager will work cross-functionally with teams across merchandising, marketing, CRM and UX to ensure the online store not only looks good, but performs brilliantly. Job Responsibilities Lead the end-to-end ecommerce trading strategy, focused on delivering sales, margin and conversion KPIs Oversee onsite optimisation - including product placement, promotions and category performance Use data and insight to influence decisions, improving the customer experience and trading outcomes Align with key departments (buying, CRM, UX, marketing) to ensure a joined-up trading approach Support and develop a small team, bringing leadership, pace and commercial focus to the digital function What We're Looking For Proven background in ecommerce trading, ideally within fashion, lifestyle or multi-brand retail A confident user of data and analytics, with a strong understanding of online consumer behaviour Hands-on experience with ecommerce platforms such as Shopify Plus, Magento or Salesforce Commerce Excellent commercial acumen with the ability to spot and act on trading opportunities A natural leader - the kind of Senior eCommerce Trading Manager who brings out the best in their team Passion for fashion, online trading and delivering best-in-class customer experiences This is an exciting opportunity for a Senior eCommerce Trading Manager to make a real impact in a fast-moving digital team - with plenty of scope for growth, ownership and creativity. If that sounds like you, we'd love to hear from you. Apply today to find out more!
Jun 15, 2025
Full time
Senior eCommerce Trading Manager South West London - Hybrid Competitive Salary + Benefits Fashion Retail A growing retail brand in the lifestyle and fashion space is looking for a commercially focused Senior eCommerce Trading Manager to take ownership of digital performance across their multi-brand online platform. This is a key role in a business that combines creativity with commercial drive - perfect for someone who thrives on using data to inform decisions, deliver growth, and enhance the customer journey. The Senior eCommerce Trading Manager will work cross-functionally with teams across merchandising, marketing, CRM and UX to ensure the online store not only looks good, but performs brilliantly. Job Responsibilities Lead the end-to-end ecommerce trading strategy, focused on delivering sales, margin and conversion KPIs Oversee onsite optimisation - including product placement, promotions and category performance Use data and insight to influence decisions, improving the customer experience and trading outcomes Align with key departments (buying, CRM, UX, marketing) to ensure a joined-up trading approach Support and develop a small team, bringing leadership, pace and commercial focus to the digital function What We're Looking For Proven background in ecommerce trading, ideally within fashion, lifestyle or multi-brand retail A confident user of data and analytics, with a strong understanding of online consumer behaviour Hands-on experience with ecommerce platforms such as Shopify Plus, Magento or Salesforce Commerce Excellent commercial acumen with the ability to spot and act on trading opportunities A natural leader - the kind of Senior eCommerce Trading Manager who brings out the best in their team Passion for fashion, online trading and delivering best-in-class customer experiences This is an exciting opportunity for a Senior eCommerce Trading Manager to make a real impact in a fast-moving digital team - with plenty of scope for growth, ownership and creativity. If that sounds like you, we'd love to hear from you. Apply today to find out more!
Senior eCommerce Trading Manager South West London - Hybrid Competitive Salary + Benefits Fashion Retail A growing retail brand in the lifestyle and fashion space is looking for a commercially focused Senior eCommerce Trading Manager to take ownership of digital performance across their multi-brand online platform. This is a key role in a business that combines creativity with commercial drive - perfect for someone who thrives on using data to inform decisions, deliver growth, and enhance the customer journey. The Senior eCommerce Trading Manager will work cross-functionally with teams across merchandising, marketing, CRM and UX to ensure the online store not only looks good, but performs brilliantly. Job Responsibilities Lead the end-to-end ecommerce trading strategy, focused on delivering sales, margin and conversion KPIs Oversee onsite optimisation - including product placement, promotions and category performance Use data and insight to influence decisions, improving the customer experience and trading outcomes Align with key departments (buying, CRM, UX, marketing) to ensure a joined-up trading approach Support and develop a small team, bringing leadership, pace and commercial focus to the digital function What We're Looking For Proven background in ecommerce trading, ideally within fashion, lifestyle or multi-brand retail A confident user of data and analytics, with a strong understanding of online consumer behaviour Hands-on experience with ecommerce platforms such as Shopify Plus, Magento or Salesforce Commerce Excellent commercial acumen with the ability to spot and act on trading opportunities A natural leader - the kind of Senior eCommerce Trading Manager who brings out the best in their team Passion for fashion, online trading and delivering best-in-class customer experiences This is an exciting opportunity for a Senior eCommerce Trading Manager to make a real impact in a fast-moving digital team - with plenty of scope for growth, ownership and creativity. If that sounds like you, we'd love to hear from you. Apply today to find out more!
Jun 15, 2025
Full time
Senior eCommerce Trading Manager South West London - Hybrid Competitive Salary + Benefits Fashion Retail A growing retail brand in the lifestyle and fashion space is looking for a commercially focused Senior eCommerce Trading Manager to take ownership of digital performance across their multi-brand online platform. This is a key role in a business that combines creativity with commercial drive - perfect for someone who thrives on using data to inform decisions, deliver growth, and enhance the customer journey. The Senior eCommerce Trading Manager will work cross-functionally with teams across merchandising, marketing, CRM and UX to ensure the online store not only looks good, but performs brilliantly. Job Responsibilities Lead the end-to-end ecommerce trading strategy, focused on delivering sales, margin and conversion KPIs Oversee onsite optimisation - including product placement, promotions and category performance Use data and insight to influence decisions, improving the customer experience and trading outcomes Align with key departments (buying, CRM, UX, marketing) to ensure a joined-up trading approach Support and develop a small team, bringing leadership, pace and commercial focus to the digital function What We're Looking For Proven background in ecommerce trading, ideally within fashion, lifestyle or multi-brand retail A confident user of data and analytics, with a strong understanding of online consumer behaviour Hands-on experience with ecommerce platforms such as Shopify Plus, Magento or Salesforce Commerce Excellent commercial acumen with the ability to spot and act on trading opportunities A natural leader - the kind of Senior eCommerce Trading Manager who brings out the best in their team Passion for fashion, online trading and delivering best-in-class customer experiences This is an exciting opportunity for a Senior eCommerce Trading Manager to make a real impact in a fast-moving digital team - with plenty of scope for growth, ownership and creativity. If that sounds like you, we'd love to hear from you. Apply today to find out more!
Digital Trading Executive up to 35,000 Retail Nottinghamshire We are currently working with a leading retailer to recruit an Digital Trading & Optimisation Specialist into their growing team. An exciting time to join the business, you will join the digital and performance team and will play an integral role in driving conversion rates for the business. You will work to implement the search & visual merch strategy across to site to improve product visibility and drive sales. This role will also focus on personalisation across different brands, ensuring a seamless and tailored customer experience across every touchpoint. This role will suit someone who is data driven and loves using insights to make informed decisions - you will be innovative with a customer first mindset. The Role: Develop and implement the visual merchandising strategy, with a focus on searchability, product placement and onsite navigation. Manage the onsite search, ensuring all product are optimised and easy to find onsite. Use data and insights to understand customer behaviour and the customer journey. Use these insights to optimise strategies moving forward. Weekly reporting on optimisation results and actions. Analyse A/B testing results and make recommendations for continuous improvement Stay on top of industry trends and contribute new ideas to help evolution of the digital roadmap. The Ideal Candidate: Experience working within a ecommerce, optimisation, trading role. Experience with A/B testing and Google Analytics The ability to look at data and insights and make informed decisions. Experience in creating a personalised customer journey. A love for understanding customer behaviours and building strategies to drive optimisation. A strong commercial mindset Experience using Algolia is desirable but not essential At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Jun 12, 2025
Full time
Digital Trading Executive up to 35,000 Retail Nottinghamshire We are currently working with a leading retailer to recruit an Digital Trading & Optimisation Specialist into their growing team. An exciting time to join the business, you will join the digital and performance team and will play an integral role in driving conversion rates for the business. You will work to implement the search & visual merch strategy across to site to improve product visibility and drive sales. This role will also focus on personalisation across different brands, ensuring a seamless and tailored customer experience across every touchpoint. This role will suit someone who is data driven and loves using insights to make informed decisions - you will be innovative with a customer first mindset. The Role: Develop and implement the visual merchandising strategy, with a focus on searchability, product placement and onsite navigation. Manage the onsite search, ensuring all product are optimised and easy to find onsite. Use data and insights to understand customer behaviour and the customer journey. Use these insights to optimise strategies moving forward. Weekly reporting on optimisation results and actions. Analyse A/B testing results and make recommendations for continuous improvement Stay on top of industry trends and contribute new ideas to help evolution of the digital roadmap. The Ideal Candidate: Experience working within a ecommerce, optimisation, trading role. Experience with A/B testing and Google Analytics The ability to look at data and insights and make informed decisions. Experience in creating a personalised customer journey. A love for understanding customer behaviours and building strategies to drive optimisation. A strong commercial mindset Experience using Algolia is desirable but not essential At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Digital Merchandiser up to 35,000 Retail Nottinghamshire We are currently working with a leading retailer to recruit an Digital Merchandiser & Optimisation Specialist into their growing team. An exciting time to join the business, you will join the digital and performance team and will play an integral role in driving conversion rates for the business. You will work to implement the search & visual merch strategy across to site to improve product visibility and drive sales. This role will also focus on personalisation across different brands, ensuring a seamless and tailored customer experience across every touchpoint. This role will suit someone who is data driven and loves using insights to make informed decisions - you will be innovative with a customer first mindset. The Role: Develop and implement the visual merchandising strategy, with a focus on searchability, product placement and onsite navigation. Manage the onsite search, ensuring all product are optimised and easy to find onsite. Use data and insights to understand customer behaviour and the customer journey. Use these insights to optimise strategies moving forward. Weekly reporting on optimisation results and actions. Analyse A/B testing results and make recommendations for continuous improvement Stay on top of industry trends and contribute new ideas to help evolution of the digital roadmap. The Ideal Candidate: Experience working within a ecommerce, optimisation, trading role. Experience with A/B testing and Google Analytics The ability to look at data and insights and make informed decisions. Experience in creating a personalised customer journey. A love for understanding customer behaviours and building strategies to drive optimisation. A strong commercial mindset Experience using Algolia is desirable but not essential At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Jun 12, 2025
Full time
Digital Merchandiser up to 35,000 Retail Nottinghamshire We are currently working with a leading retailer to recruit an Digital Merchandiser & Optimisation Specialist into their growing team. An exciting time to join the business, you will join the digital and performance team and will play an integral role in driving conversion rates for the business. You will work to implement the search & visual merch strategy across to site to improve product visibility and drive sales. This role will also focus on personalisation across different brands, ensuring a seamless and tailored customer experience across every touchpoint. This role will suit someone who is data driven and loves using insights to make informed decisions - you will be innovative with a customer first mindset. The Role: Develop and implement the visual merchandising strategy, with a focus on searchability, product placement and onsite navigation. Manage the onsite search, ensuring all product are optimised and easy to find onsite. Use data and insights to understand customer behaviour and the customer journey. Use these insights to optimise strategies moving forward. Weekly reporting on optimisation results and actions. Analyse A/B testing results and make recommendations for continuous improvement Stay on top of industry trends and contribute new ideas to help evolution of the digital roadmap. The Ideal Candidate: Experience working within a ecommerce, optimisation, trading role. Experience with A/B testing and Google Analytics The ability to look at data and insights and make informed decisions. Experience in creating a personalised customer journey. A love for understanding customer behaviours and building strategies to drive optimisation. A strong commercial mindset Experience using Algolia is desirable but not essential At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Optimisation Specialst up to 35,000 Retail Nottinghamshire We are currently working with a leading retailer to recruit an Optimisation Specialist into their growing team. An exciting time to join the business, you will join the digital and performance team and will play an integral role in driving conversion rates for the business. You will work to implement the search & visual merch strategy across to site to improve product visibility and drive sales. This role will also focus on personalisation across different brands, ensuring a seamless and tailored customer experience across every touchpoint. This role will suit someone who is data driven and loves using insights to make informed decisions - you will be innovative with a customer first mindset. The Role: Develop and implement the visual merchandising strategy, with a focus on searchability, product placement and onsite navigation. Manage the onsite search, ensuring all product are optimised and easy to find onsite. Use data and insights to understand customer behaviour and the customer journey. Use these insights to optimise strategies moving forward. Weekly reporting on optimisation results and actions. Analyse A/B testing results and make recommendations for continuous improvement Stay on top of industry trends and contribute new ideas to help evolution of the digital roadmap. The Ideal Candidate: Experience working within a ecommerce, optimisation, trading role. Experience with A/B testing and Google Analytics The ability to look at data and insights and make informed decisions. Experience in creating a personalised customer journey. A love for understanding customer behaviours and building strategies to drive optimisation. A strong commercial mindset Experience using Algolia is desirable but not essential At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Jun 11, 2025
Full time
Optimisation Specialst up to 35,000 Retail Nottinghamshire We are currently working with a leading retailer to recruit an Optimisation Specialist into their growing team. An exciting time to join the business, you will join the digital and performance team and will play an integral role in driving conversion rates for the business. You will work to implement the search & visual merch strategy across to site to improve product visibility and drive sales. This role will also focus on personalisation across different brands, ensuring a seamless and tailored customer experience across every touchpoint. This role will suit someone who is data driven and loves using insights to make informed decisions - you will be innovative with a customer first mindset. The Role: Develop and implement the visual merchandising strategy, with a focus on searchability, product placement and onsite navigation. Manage the onsite search, ensuring all product are optimised and easy to find onsite. Use data and insights to understand customer behaviour and the customer journey. Use these insights to optimise strategies moving forward. Weekly reporting on optimisation results and actions. Analyse A/B testing results and make recommendations for continuous improvement Stay on top of industry trends and contribute new ideas to help evolution of the digital roadmap. The Ideal Candidate: Experience working within a ecommerce, optimisation, trading role. Experience with A/B testing and Google Analytics The ability to look at data and insights and make informed decisions. Experience in creating a personalised customer journey. A love for understanding customer behaviours and building strategies to drive optimisation. A strong commercial mindset Experience using Algolia is desirable but not essential At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Zachary Daniels Recruitment
Kingston Upon Thames, London
Senior eCommerce Trading Manager South West London - Hybrid Competitive Salary + Benefits Fashion Retail A growing retail brand in the lifestyle and fashion space is looking for a commercially focused Senior eCommerce Trading Manager to take ownership of digital performance across their multi-brand online platform. This is a key role in a business that combines creativity with commercial drive - perfect for someone who thrives on using data to inform decisions, deliver growth, and enhance the customer journey. The Senior eCommerce Trading Manager will work cross-functionally with teams across merchandising, marketing, CRM and UX to ensure the online store not only looks good, but performs brilliantly. Job Responsibilities Lead the end-to-end ecommerce trading strategy, focused on delivering sales, margin and conversion KPIs Oversee onsite optimisation - including product placement, promotions and category performance Use data and insight to influence decisions, improving the customer experience and trading outcomes Align with key departments (buying, CRM, UX, marketing) to ensure a joined-up trading approach Support and develop a small team, bringing leadership, pace and commercial focus to the digital function What We're Looking For Proven background in ecommerce trading, ideally within fashion, lifestyle or multi-brand retail A confident user of data and analytics, with a strong understanding of online consumer behaviour Hands-on experience with ecommerce platforms such as Shopify Plus, Magento or Salesforce Commerce Excellent commercial acumen with the ability to spot and act on trading opportunities A natural leader - the kind of Senior eCommerce Trading Manager who brings out the best in their team Passion for fashion, online trading and delivering best-in-class customer experiences This is an exciting opportunity for a Senior eCommerce Trading Manager to make a real impact in a fast-moving digital team - with plenty of scope for growth, ownership and creativity. If that sounds like you, we'd love to hear from you. Apply today to find out more!
Jun 11, 2025
Full time
Senior eCommerce Trading Manager South West London - Hybrid Competitive Salary + Benefits Fashion Retail A growing retail brand in the lifestyle and fashion space is looking for a commercially focused Senior eCommerce Trading Manager to take ownership of digital performance across their multi-brand online platform. This is a key role in a business that combines creativity with commercial drive - perfect for someone who thrives on using data to inform decisions, deliver growth, and enhance the customer journey. The Senior eCommerce Trading Manager will work cross-functionally with teams across merchandising, marketing, CRM and UX to ensure the online store not only looks good, but performs brilliantly. Job Responsibilities Lead the end-to-end ecommerce trading strategy, focused on delivering sales, margin and conversion KPIs Oversee onsite optimisation - including product placement, promotions and category performance Use data and insight to influence decisions, improving the customer experience and trading outcomes Align with key departments (buying, CRM, UX, marketing) to ensure a joined-up trading approach Support and develop a small team, bringing leadership, pace and commercial focus to the digital function What We're Looking For Proven background in ecommerce trading, ideally within fashion, lifestyle or multi-brand retail A confident user of data and analytics, with a strong understanding of online consumer behaviour Hands-on experience with ecommerce platforms such as Shopify Plus, Magento or Salesforce Commerce Excellent commercial acumen with the ability to spot and act on trading opportunities A natural leader - the kind of Senior eCommerce Trading Manager who brings out the best in their team Passion for fashion, online trading and delivering best-in-class customer experiences This is an exciting opportunity for a Senior eCommerce Trading Manager to make a real impact in a fast-moving digital team - with plenty of scope for growth, ownership and creativity. If that sounds like you, we'd love to hear from you. Apply today to find out more!
Job Description How You'll Make an Impact As a Client Success Director at Epsilon, you will lead all areas of a key retailer partnership for Epsilon. From training their internal teams to understanding the benefits of unified platform. You will be tasked with becoming a key partner within their retail media function. You will be making recommendations including the trading and ecommerce sales divisions, through to helping support their suppliers to get the best out of platform. You will be expected to work closely with our CIE's & product teams to ensure communication is shared amongst the business and targets met. This is a hybrid role based in London (2/3 days per week in office) . What You'll Achieve In this role, you'll have the opportunity to develop expertise in digital media, commerce, project management, and consultative account leadership. Epsilon offers continuous learning opportunities, positioning you for career advancement and leadership roles within a dynamic and evolving industry. Other duties include: Negotiating renewals & growing the account by upselling across Epsilon's full range of digital retail media capabilities. Build key stakeholder relationships from C-Suite down Running QBRs that leverage insight & business acumen to uncover business needs Run Quarterly Business Reviews to discuss success, areas for growth and revenue opportunities. Create best practice guidelines, support and train in ternal teams and ensure that the retailer has all the resources required to grow. Who You Are What you'll bring with you : Strong retail media, ecommerce and digital knowledge 5+ years previous experience within supplier/retailer sector Excellent interpersonal communication skills Solution oriented mindset Excellent presentation and influencing skills Strong organizational skills Why you might stand out from other talent : 5+ years of Account/Client Management experience Digital & supplier Media experience Previous experience using the onsite retail media technology Expertise in negotiation This role is perfect for someone eager to be part of a dynamic, growing business at the cutting edge of digital marketing and technology, with ample opportunities to make a significant impact. Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice. Additional Information When You Join Us, We'll Create Something EPIC Together Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work: Act with integrity. We are transparent and have the courage to do the right thing. Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. Innovate with purpose. We shape the market with big ideas that drive big outcomes. Respect all voices. We embrace differences and foster a culture of connection and belonging. Empower with accountability. We trust each other to own and deliver on common goals. Because You Matter We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.
Jun 07, 2025
Full time
Job Description How You'll Make an Impact As a Client Success Director at Epsilon, you will lead all areas of a key retailer partnership for Epsilon. From training their internal teams to understanding the benefits of unified platform. You will be tasked with becoming a key partner within their retail media function. You will be making recommendations including the trading and ecommerce sales divisions, through to helping support their suppliers to get the best out of platform. You will be expected to work closely with our CIE's & product teams to ensure communication is shared amongst the business and targets met. This is a hybrid role based in London (2/3 days per week in office) . What You'll Achieve In this role, you'll have the opportunity to develop expertise in digital media, commerce, project management, and consultative account leadership. Epsilon offers continuous learning opportunities, positioning you for career advancement and leadership roles within a dynamic and evolving industry. Other duties include: Negotiating renewals & growing the account by upselling across Epsilon's full range of digital retail media capabilities. Build key stakeholder relationships from C-Suite down Running QBRs that leverage insight & business acumen to uncover business needs Run Quarterly Business Reviews to discuss success, areas for growth and revenue opportunities. Create best practice guidelines, support and train in ternal teams and ensure that the retailer has all the resources required to grow. Who You Are What you'll bring with you : Strong retail media, ecommerce and digital knowledge 5+ years previous experience within supplier/retailer sector Excellent interpersonal communication skills Solution oriented mindset Excellent presentation and influencing skills Strong organizational skills Why you might stand out from other talent : 5+ years of Account/Client Management experience Digital & supplier Media experience Previous experience using the onsite retail media technology Expertise in negotiation This role is perfect for someone eager to be part of a dynamic, growing business at the cutting edge of digital marketing and technology, with ample opportunities to make a significant impact. Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice. Additional Information When You Join Us, We'll Create Something EPIC Together Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work: Act with integrity. We are transparent and have the courage to do the right thing. Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. Innovate with purpose. We shape the market with big ideas that drive big outcomes. Respect all voices. We embrace differences and foster a culture of connection and belonging. Empower with accountability. We trust each other to own and deliver on common goals. Because You Matter We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.
Ecommerce Manager - German Speaking LOOKFANTASTIC Job Category: Marketing Division: THG Beauty Location: UK, London Job Type: Full-time About THG: We're a fast-moving, global technology group that specializes in taking brands direct to consumers. We're home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity. We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realize our vision and maintain our leadership in a rapidly evolving global industry. Life at THG Beauty: We're home to market-leading websites like Lookfantastic, Skinstore, Dermstore, Cult Beauty, and the beauty subscription box brand Glossybox. Our portfolio of premium brands includes the likes of ESPA, Ameliorate, and Grow Gorgeous - all of which are loved and trusted by millions of fans worldwide. We also partner with a network of more than 19,000 influencers to ensure brands can reach their audience anywhere in the world. It's an incredibly exciting time to be joining the team. As an eCommerce Manager for our DACH region, you'll be the commercial leader for your region, reporting into the Head of eCommerce Europe. You are responsible for regional eCommerce strategy, execution, and financial performance, leading a small team and working cross-functionally with colleagues in marketing, finance, buying & merchandising to deliver objectives of the region. As an Ecommerce Manager you'll: Leverage your market understanding to tailor LOOKFANTASTIC Global eCommerce strategies where appropriate to the DACH region and to drive independent local strategies and initiatives to support the delivery of our key strategic priorities. Collaborate with the Head of eCommerce to inform budgets, and be responsible for developing annual, quarterly, and monthly eCommerce targets for your region for metrics that matter alongside your marketing counterpart (traffic, orders, sales, CVR, AOV, new customers, retention rate). Set the standard and guidelines for the customer experience for our German locale and enable and empower the eCommerce executives and stakeholders to deliver these. Own the Trade Calendar creation process from concept to execution, ensuring all relevant stakeholders are informed and engaged, and creative and copy are aligned. Share regular updates of progress to stakeholders. Demonstrate full accountability for the planning, execution, and review of site, app, and channel plans. Provide critical analysis on sales and profitability tracking and performance, working with relevant stakeholders to identify opportunities and mitigate risks. Collaborate with stakeholders in Global and Local teams to ensure we have the correct processes to deliver our business objectives, including buying, marketing, merchandising, finance, subscriptions, data, campaigns, operations, and customer service. Collaborate with buying and merchandising to form and translate brand, category, and pricing strategies and ensure effective management of the global stock holding to improve availability and reduce aged stock value. Collaborate with central and channel marketing to contribute to localized marketing and trading strategies. Recruit, lead, and develop a small eCommerce trading team. What Skills and Experience Do I Need? Extensive knowledge of the EU Beauty market. Must be fluent/native German as well as fluent in English. Several years of experience in an eCommerce trading role. Experience leading a small team. Experience leading the creation of eCommerce trading calendars. Experience in budgeting and forecasting (e.g. Revenue, Gross Profit). Experience collaborating with marketing to set channel levels budgets and forecasts. Appropriate competency with relevant tools and software or equivalents (e.g. Excel Suite, Google Analytics, Tableau, Content Square). What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave: 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our in-house CBT therapist. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. Other Perks: Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Up to 50% staff discount on THG brands. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV Are you German native/fluent? What are your salary expectations? What is your notice period? How did you hear about THG? Do you require sponsorship to work in the UK?
Feb 21, 2025
Full time
Ecommerce Manager - German Speaking LOOKFANTASTIC Job Category: Marketing Division: THG Beauty Location: UK, London Job Type: Full-time About THG: We're a fast-moving, global technology group that specializes in taking brands direct to consumers. We're home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity. We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realize our vision and maintain our leadership in a rapidly evolving global industry. Life at THG Beauty: We're home to market-leading websites like Lookfantastic, Skinstore, Dermstore, Cult Beauty, and the beauty subscription box brand Glossybox. Our portfolio of premium brands includes the likes of ESPA, Ameliorate, and Grow Gorgeous - all of which are loved and trusted by millions of fans worldwide. We also partner with a network of more than 19,000 influencers to ensure brands can reach their audience anywhere in the world. It's an incredibly exciting time to be joining the team. As an eCommerce Manager for our DACH region, you'll be the commercial leader for your region, reporting into the Head of eCommerce Europe. You are responsible for regional eCommerce strategy, execution, and financial performance, leading a small team and working cross-functionally with colleagues in marketing, finance, buying & merchandising to deliver objectives of the region. As an Ecommerce Manager you'll: Leverage your market understanding to tailor LOOKFANTASTIC Global eCommerce strategies where appropriate to the DACH region and to drive independent local strategies and initiatives to support the delivery of our key strategic priorities. Collaborate with the Head of eCommerce to inform budgets, and be responsible for developing annual, quarterly, and monthly eCommerce targets for your region for metrics that matter alongside your marketing counterpart (traffic, orders, sales, CVR, AOV, new customers, retention rate). Set the standard and guidelines for the customer experience for our German locale and enable and empower the eCommerce executives and stakeholders to deliver these. Own the Trade Calendar creation process from concept to execution, ensuring all relevant stakeholders are informed and engaged, and creative and copy are aligned. Share regular updates of progress to stakeholders. Demonstrate full accountability for the planning, execution, and review of site, app, and channel plans. Provide critical analysis on sales and profitability tracking and performance, working with relevant stakeholders to identify opportunities and mitigate risks. Collaborate with stakeholders in Global and Local teams to ensure we have the correct processes to deliver our business objectives, including buying, marketing, merchandising, finance, subscriptions, data, campaigns, operations, and customer service. Collaborate with buying and merchandising to form and translate brand, category, and pricing strategies and ensure effective management of the global stock holding to improve availability and reduce aged stock value. Collaborate with central and channel marketing to contribute to localized marketing and trading strategies. Recruit, lead, and develop a small eCommerce trading team. What Skills and Experience Do I Need? Extensive knowledge of the EU Beauty market. Must be fluent/native German as well as fluent in English. Several years of experience in an eCommerce trading role. Experience leading a small team. Experience leading the creation of eCommerce trading calendars. Experience in budgeting and forecasting (e.g. Revenue, Gross Profit). Experience collaborating with marketing to set channel levels budgets and forecasts. Appropriate competency with relevant tools and software or equivalents (e.g. Excel Suite, Google Analytics, Tableau, Content Square). What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave: 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our in-house CBT therapist. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. Other Perks: Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Up to 50% staff discount on THG brands. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV Are you German native/fluent? What are your salary expectations? What is your notice period? How did you hear about THG? Do you require sponsorship to work in the UK?
Overview Connecting clients to markets - and talent to opportunity. With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we're a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets - focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, The StoneX Group is made up of four segments that offer endless potential for progression and growth. Business segment overview Retail : Empower individual investors - and yourself - in the world of retail through a range of different financial products rooted in innovation and market intelligence. From FX and CFDs to precious metals, master an exciting world of wealth management tools. Position Purpose Reporting to the VP - Regional Marketing, UK & Europe, you will manage and support day-to-day marketing operations for StoneX's retail brand(s) in the UK - City Index, and any subsequent StoneX self-directed brands that exist, executing on the UK marketing roadmap. This includes working with the Central Marketing functions, Sales & HNW teams, and Product teams to plan, develop and implement marketing campaigns, website updates, product enhancements, platform updates & client communication plans. Responsibilities Primary Duties Support in the management of City Index and UK websites and user journeys, including: Work with the central Customer Experience team to update requirements in our JIRA task management system. Organise backlogs to ensure items are delivered on time and according to requirements. Document user journeys across any/all activities/campaigns including acquisition channels, retention campaigns, regulatory requirements. Website content organisation, including site navigation and user experience. SEO, working with internal and external SEO specialists to ensure website is optimised and SEO KPIs are met. Deliver roadmap for A/B testing across website/user journeys and report to senior management. Work alongside the UK & EU Marketing team to manage and update the marketing calendar daily with economic events, pricing/promotions activities, acquisition campaigns, product releases, website roadmap, compliance projects & other relevant commercial initiatives, delivering: Updated marketing calendar with key activities and promotions. Briefing content team for marketing assets and collateral aligned to a plan. Ensure activities are aligned to objectives. Ensure activities are leveraged across brands/regions/channels where possible/relevant. Work closely with central Acquisition and CX teams to plan and execute acquisition campaigns and ensure the production of regular display ads. Be a champion and key stakeholder for the City Index and UK sites. Monitor regional competitor and industry trends and report monthly with recommendations for City Index and/or initiatives. Develop a deep understanding of products, platforms and functionality across the UK region. Work closely on regulatory roadmap in-region ensuring this is up to date and accurate, being the lead point of contact for compliance related projects/updates. Review and analyse website and communications reporting recommended optimisation opportunities. Compile and deliver weekly &/or monthly reports detailing the month's activity and performance against KPIs. Liaise with cross-functional teams including client services and sales to identify opportunities to improve client experience and products. Ensure all content is compliance approved. Work with marketing and cross-functional teams to coordinate day-to-day activities that lead to the completion of projects and tasks. Support UK Marketing efforts by scheduling and organising the creation of website content. Qualifications To land this role you will need: Ecommerce related marketing experience at a similar level within digitally led organisations, preferably in the financial, trading, CFD/spread-betting, investing or online gambling sectors. An understanding of the motivators of the target market. Analytical skills and a data driven orientation. Attention to detail. Written skills - the ability to write accurate campaign briefs and where required campaign content. Results driven/commercially orientated. Intense customer focus. What makes you stand out: Proactive and goal orientated. Ability to work to tight deadlines and to prioritise effectively. Ability to develop effective long-term working relationships both within the department & across departments and at all levels within the organization. Experience of creating compelling campaign proposals and presenting at a senior level. Commitment to continuous improvement and best practice. Education / Certification Requirements: Educated to degree level or equivalent. Working environment: Fixed term contract 9-12 months. Hybrid (3 days in office per week).
Feb 21, 2025
Full time
Overview Connecting clients to markets - and talent to opportunity. With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we're a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets - focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, The StoneX Group is made up of four segments that offer endless potential for progression and growth. Business segment overview Retail : Empower individual investors - and yourself - in the world of retail through a range of different financial products rooted in innovation and market intelligence. From FX and CFDs to precious metals, master an exciting world of wealth management tools. Position Purpose Reporting to the VP - Regional Marketing, UK & Europe, you will manage and support day-to-day marketing operations for StoneX's retail brand(s) in the UK - City Index, and any subsequent StoneX self-directed brands that exist, executing on the UK marketing roadmap. This includes working with the Central Marketing functions, Sales & HNW teams, and Product teams to plan, develop and implement marketing campaigns, website updates, product enhancements, platform updates & client communication plans. Responsibilities Primary Duties Support in the management of City Index and UK websites and user journeys, including: Work with the central Customer Experience team to update requirements in our JIRA task management system. Organise backlogs to ensure items are delivered on time and according to requirements. Document user journeys across any/all activities/campaigns including acquisition channels, retention campaigns, regulatory requirements. Website content organisation, including site navigation and user experience. SEO, working with internal and external SEO specialists to ensure website is optimised and SEO KPIs are met. Deliver roadmap for A/B testing across website/user journeys and report to senior management. Work alongside the UK & EU Marketing team to manage and update the marketing calendar daily with economic events, pricing/promotions activities, acquisition campaigns, product releases, website roadmap, compliance projects & other relevant commercial initiatives, delivering: Updated marketing calendar with key activities and promotions. Briefing content team for marketing assets and collateral aligned to a plan. Ensure activities are aligned to objectives. Ensure activities are leveraged across brands/regions/channels where possible/relevant. Work closely with central Acquisition and CX teams to plan and execute acquisition campaigns and ensure the production of regular display ads. Be a champion and key stakeholder for the City Index and UK sites. Monitor regional competitor and industry trends and report monthly with recommendations for City Index and/or initiatives. Develop a deep understanding of products, platforms and functionality across the UK region. Work closely on regulatory roadmap in-region ensuring this is up to date and accurate, being the lead point of contact for compliance related projects/updates. Review and analyse website and communications reporting recommended optimisation opportunities. Compile and deliver weekly &/or monthly reports detailing the month's activity and performance against KPIs. Liaise with cross-functional teams including client services and sales to identify opportunities to improve client experience and products. Ensure all content is compliance approved. Work with marketing and cross-functional teams to coordinate day-to-day activities that lead to the completion of projects and tasks. Support UK Marketing efforts by scheduling and organising the creation of website content. Qualifications To land this role you will need: Ecommerce related marketing experience at a similar level within digitally led organisations, preferably in the financial, trading, CFD/spread-betting, investing or online gambling sectors. An understanding of the motivators of the target market. Analytical skills and a data driven orientation. Attention to detail. Written skills - the ability to write accurate campaign briefs and where required campaign content. Results driven/commercially orientated. Intense customer focus. What makes you stand out: Proactive and goal orientated. Ability to work to tight deadlines and to prioritise effectively. Ability to develop effective long-term working relationships both within the department & across departments and at all levels within the organization. Experience of creating compelling campaign proposals and presenting at a senior level. Commitment to continuous improvement and best practice. Education / Certification Requirements: Educated to degree level or equivalent. Working environment: Fixed term contract 9-12 months. Hybrid (3 days in office per week).
