Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. We are looking for Product Managers to drive product initiatives from inception through execution. This is a unique opportunity for someone with vision to architect and manage an industry-changing platform that helps change the way we deal with money. You will be able to drive impact and launch products/features across our global footprint. You will collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. Job Responsibilities Create and maintain the team's roadmap, milestones, and dependencies with strategic priorities in mind Define features, write product specifications, facilitate user studies, iterate on feedback, help write test plans with QA, manage the backlog, and ultimately ship products/features in a timely manner Interview and interact with customers to build empathy, ensuring that their needs are met Prioritize initiatives and projects appropriately and weigh tradeoffs that must be made Perform market research and analysis Represent the team in communication with cross-functional teams Manage specific features within a product line Job Requirements A data informed work style, viewed through a compassionate lens of the user A passion for building delightful customer facing products and experiences Experience shipping and iterating on successful Software or Financial products at scale Demonstrated leadership, taking initiative and producing results The ability to collaborate well with designers, engineers, QA, Marketing, compliance, growth Bachelor's degree or equivalent experience With domain knowledge in retail trading or gamification are preferred Bring humility to your work and how you work with others Why we do it Here at we are committed to creating an environment where internal talent is recognised and career growth and opportunities are presented to everyone in a fair and transparent way. We want everyone to feel empowered in taking ownership of their careers and openly encourage our people leaders to nurture and develop Talent within their teams and across the organization to realize our true ambition of being here for good. Our colleagues around the world are our biggest asset and we want our people to be able to grow their careers with us, making it easy to move internally as easily as it is to move externally. Internal Transfer Policy click here . Life @ Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Are you ready to kickstart your future with us? Benefits Competitive salary Medical insurance package with extended coverage to dependents Attractive annual leave entitlement including: birthday, work anniversary Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Work Perks: visa card provided upon joining Our benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. About : Founded in 2016, serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet. Built on a foundation of security, privacy, and compliance, is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at . is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted.
Jul 05, 2025
Full time
Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. We are looking for Product Managers to drive product initiatives from inception through execution. This is a unique opportunity for someone with vision to architect and manage an industry-changing platform that helps change the way we deal with money. You will be able to drive impact and launch products/features across our global footprint. You will collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. Job Responsibilities Create and maintain the team's roadmap, milestones, and dependencies with strategic priorities in mind Define features, write product specifications, facilitate user studies, iterate on feedback, help write test plans with QA, manage the backlog, and ultimately ship products/features in a timely manner Interview and interact with customers to build empathy, ensuring that their needs are met Prioritize initiatives and projects appropriately and weigh tradeoffs that must be made Perform market research and analysis Represent the team in communication with cross-functional teams Manage specific features within a product line Job Requirements A data informed work style, viewed through a compassionate lens of the user A passion for building delightful customer facing products and experiences Experience shipping and iterating on successful Software or Financial products at scale Demonstrated leadership, taking initiative and producing results The ability to collaborate well with designers, engineers, QA, Marketing, compliance, growth Bachelor's degree or equivalent experience With domain knowledge in retail trading or gamification are preferred Bring humility to your work and how you work with others Why we do it Here at we are committed to creating an environment where internal talent is recognised and career growth and opportunities are presented to everyone in a fair and transparent way. We want everyone to feel empowered in taking ownership of their careers and openly encourage our people leaders to nurture and develop Talent within their teams and across the organization to realize our true ambition of being here for good. Our colleagues around the world are our biggest asset and we want our people to be able to grow their careers with us, making it easy to move internally as easily as it is to move externally. Internal Transfer Policy click here . Life @ Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Are you ready to kickstart your future with us? Benefits Competitive salary Medical insurance package with extended coverage to dependents Attractive annual leave entitlement including: birthday, work anniversary Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Work Perks: visa card provided upon joining Our benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. About : Founded in 2016, serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet. Built on a foundation of security, privacy, and compliance, is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at . is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted.
Paid Social Executive Up to £35k Hybrid, London 3 days in-office, 2 from home Start Date: ASAP Reporting to: Head of Paid Social An ethical online gaming company is on the hunt for a Paid Social Executive with a sharp eye for performance and a passion for Meta campaigns. Specialising in fair, responsible bingo and casino games, this brand is shaking up the UK gaming scene - and now they're looking for someone to help grow their player base the right way. If you're data-driven, creative, and ready to take full ownership of Meta campaign execution in a fast-paced team, this one's for you. Key Responsibilities: Plan, build, and optimise Meta campaigns (Facebook & Instagram) for UK player acquisition and brand awareness. Own campaign setup, targeting, budgeting, creative testing, and ongoing optimisation across the Meta suite. Work closely with creative teams to brief and develop static, video and motion assets tailored to platform best practices. Report weekly on campaign performance, feeding insights into monthly and quarterly business reviews. Use CPA and CLV goals to guide media spend decisions and maximise return on ad spend. Collaborate with the data and web teams to ensure correct tracking, tagging, and landing page functionality. Keep a sharp eye on competitor ads within the UK bingo and casino space to fuel test-and-learn strategies. Present campaign insights clearly to internal stakeholders and contribute ideas for continuous improvement. Ideal Candidate: Year or two of experience running Meta campaigns in a B2C environment, ideally UK-focused. Proven understanding of performance metrics such as CPA, CTR, ROAS and CLV. Skilled in Meta Ads Manager, with bonus points for experience using TikTok, Snap, or Pinterest. Comfortable creating and managing campaigns from scratch - not just optimising someone else's work. Able to brief and assess creative for performance on Meta platforms. Clear communicator who can translate data into actionable insight. Experience in the online gaming, entertainment or ecommerce space is desirable but not essential. Curious, confident and excited to test new approaches in a busy team. What's on Offer: Up to £35,000 salary depending on experience Annual bonus (post-probation) 24 days' holiday , with additional days after 3 years Private healthcare & life insurance (post-probation) Pension scheme Fun team socials Hybrid working - 3 days in a London office, 2 from home This is a brilliant opportunity for a Meta campaign specialist to grow their career in a company that values transparency, creativity and responsible marketing. You'll be working with a brand that doesn't just play by the rules - it helps set them. Ready to make your next move? TO APPLY If you think you've got what it takes, you can share your Linkedin profile or email me a CV - it doesn't have to be up to date, we can work on that once you decide you want to take this forward. Or, for a chat and more information, please contact me on: Max Tullis-Turner Practice Lead, Digital Blue Pelican m
Jul 05, 2025
Full time
Paid Social Executive Up to £35k Hybrid, London 3 days in-office, 2 from home Start Date: ASAP Reporting to: Head of Paid Social An ethical online gaming company is on the hunt for a Paid Social Executive with a sharp eye for performance and a passion for Meta campaigns. Specialising in fair, responsible bingo and casino games, this brand is shaking up the UK gaming scene - and now they're looking for someone to help grow their player base the right way. If you're data-driven, creative, and ready to take full ownership of Meta campaign execution in a fast-paced team, this one's for you. Key Responsibilities: Plan, build, and optimise Meta campaigns (Facebook & Instagram) for UK player acquisition and brand awareness. Own campaign setup, targeting, budgeting, creative testing, and ongoing optimisation across the Meta suite. Work closely with creative teams to brief and develop static, video and motion assets tailored to platform best practices. Report weekly on campaign performance, feeding insights into monthly and quarterly business reviews. Use CPA and CLV goals to guide media spend decisions and maximise return on ad spend. Collaborate with the data and web teams to ensure correct tracking, tagging, and landing page functionality. Keep a sharp eye on competitor ads within the UK bingo and casino space to fuel test-and-learn strategies. Present campaign insights clearly to internal stakeholders and contribute ideas for continuous improvement. Ideal Candidate: Year or two of experience running Meta campaigns in a B2C environment, ideally UK-focused. Proven understanding of performance metrics such as CPA, CTR, ROAS and CLV. Skilled in Meta Ads Manager, with bonus points for experience using TikTok, Snap, or Pinterest. Comfortable creating and managing campaigns from scratch - not just optimising someone else's work. Able to brief and assess creative for performance on Meta platforms. Clear communicator who can translate data into actionable insight. Experience in the online gaming, entertainment or ecommerce space is desirable but not essential. Curious, confident and excited to test new approaches in a busy team. What's on Offer: Up to £35,000 salary depending on experience Annual bonus (post-probation) 24 days' holiday , with additional days after 3 years Private healthcare & life insurance (post-probation) Pension scheme Fun team socials Hybrid working - 3 days in a London office, 2 from home This is a brilliant opportunity for a Meta campaign specialist to grow their career in a company that values transparency, creativity and responsible marketing. You'll be working with a brand that doesn't just play by the rules - it helps set them. Ready to make your next move? TO APPLY If you think you've got what it takes, you can share your Linkedin profile or email me a CV - it doesn't have to be up to date, we can work on that once you decide you want to take this forward. Or, for a chat and more information, please contact me on: Max Tullis-Turner Practice Lead, Digital Blue Pelican m
Responsibilities Ensure maximum uptime for multiple production systems Provide L1/L2 application production support to users for trading, data processing, and IT operations Provide weekend support on a rotational basis and occasional public holiday support Manage, own and frequently follow-up incidents and requests raised to the team. Monitor and follow up critical system alerts; perform initial diagnosis and potential fix and escalate to the right teams. Assume the role of major incident manager upon major incidents, focusing on coordinating efforts, seeking updates from fellow tech teammates and providing timely updates to all stakeholders. Perform system operation and administration tasks, including checking and monitor multiple systems performance on a daily basis Work closely with internal users and external vendors to investigate and resolve production system issues, and communicate system enhancement /bug fix requirements to multiple engineering teams Work to comply with SLA and OLA Hands-on for incident management, change management and response management and writing RCA reports. Document knowledge articles and manage the team's knowledge base; share and promote overall knowledge level Provide support in non-office hours during emergency situations. Coordinate between product and development teams to ensure effective delivery of supporting services to the end-user Requirements Very strong sense of self-discipline, responsibility and integrity. A strong interest in working in crypto technology and financial environments. Min 3-5 years of experience in application support with fintech background Very strong team player and ability to proactively manage self and team's work with little supervision; high sense of responsibility and integrity. Support experience in applications on Linux environment and cloud computing Knowledge in basic linux commands Experience in any code/scripting languages Proficient in SQL Database queries and relational database concepts Familiar with log traversal tools such as Sumologic or Kibana, or via linux command line. Good knowledge in formal and practical production support model Experience with ITSM platforms like Jira, ServiceNow, etc. Excellent problem solving skill with a keen eye for detail. Excellent communication and interpersonal skills. Excellent time management ability and self organised and motivated. Preferred Technical Skills: Good understanding of the ITIL V3/4 framework is highly preferred Understanding of AWS / Kubernetes is a plus Knowledge of Redis and log queries is a plus Experience in automations / AI would be an advantage Experience administering multiple monitoring systems such as Datadog, NewRelic, Kubernetes, Grafana and Elastic Cloud Experience with Cloud Computing, AWS, Microservices Architecture, Unix and Linux Systems Life @ Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Are you ready to kickstart your future with us? Benefits Competitive salary Medical insurance package with extended coverage to dependents Attractive annual leave entitlement including: birthday, work anniversary Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Work Perks: visa card provided upon joining Our benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. About : Founded in 2016, serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet. Built on a foundation of security, privacy, and compliance, is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at . is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only.
Jul 05, 2025
Full time
Responsibilities Ensure maximum uptime for multiple production systems Provide L1/L2 application production support to users for trading, data processing, and IT operations Provide weekend support on a rotational basis and occasional public holiday support Manage, own and frequently follow-up incidents and requests raised to the team. Monitor and follow up critical system alerts; perform initial diagnosis and potential fix and escalate to the right teams. Assume the role of major incident manager upon major incidents, focusing on coordinating efforts, seeking updates from fellow tech teammates and providing timely updates to all stakeholders. Perform system operation and administration tasks, including checking and monitor multiple systems performance on a daily basis Work closely with internal users and external vendors to investigate and resolve production system issues, and communicate system enhancement /bug fix requirements to multiple engineering teams Work to comply with SLA and OLA Hands-on for incident management, change management and response management and writing RCA reports. Document knowledge articles and manage the team's knowledge base; share and promote overall knowledge level Provide support in non-office hours during emergency situations. Coordinate between product and development teams to ensure effective delivery of supporting services to the end-user Requirements Very strong sense of self-discipline, responsibility and integrity. A strong interest in working in crypto technology and financial environments. Min 3-5 years of experience in application support with fintech background Very strong team player and ability to proactively manage self and team's work with little supervision; high sense of responsibility and integrity. Support experience in applications on Linux environment and cloud computing Knowledge in basic linux commands Experience in any code/scripting languages Proficient in SQL Database queries and relational database concepts Familiar with log traversal tools such as Sumologic or Kibana, or via linux command line. Good knowledge in formal and practical production support model Experience with ITSM platforms like Jira, ServiceNow, etc. Excellent problem solving skill with a keen eye for detail. Excellent communication and interpersonal skills. Excellent time management ability and self organised and motivated. Preferred Technical Skills: Good understanding of the ITIL V3/4 framework is highly preferred Understanding of AWS / Kubernetes is a plus Knowledge of Redis and log queries is a plus Experience in automations / AI would be an advantage Experience administering multiple monitoring systems such as Datadog, NewRelic, Kubernetes, Grafana and Elastic Cloud Experience with Cloud Computing, AWS, Microservices Architecture, Unix and Linux Systems Life @ Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Are you ready to kickstart your future with us? Benefits Competitive salary Medical insurance package with extended coverage to dependents Attractive annual leave entitlement including: birthday, work anniversary Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Work Perks: visa card provided upon joining Our benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. About : Founded in 2016, serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet. Built on a foundation of security, privacy, and compliance, is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at . is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only.
We're , the digital health scale-up making diagnostics accessible, fast, and transparent. Our technology speeds up diagnoses for timely treatments, improving healthcare outcomes for hundreds of patients each day. We're doing diagnostics differently, with a portfolio of brands tailored to both patients and providers, all backed by our world-class customer operations team. Our B2C marketplace simplifies booking a scan, making it as straightforward for patients as booking a hotel. Our B2B platforms provide live scheduling at the point of care and harness AI to ease workflows for physicians, attorneys, and providers. WHAT YOU WILL BE GETTING INVOLVED IN: In this role, you will drive the product discovery, development, and execution of the business. This means driving our acquisition, fulfillment, and post-scan experiences of our d2c and b2b brands in the UK. You will work closely with cross-functional teams to break down product requirements, sequence features, and help deliver innovative solutions that meet the needs of our customers and drive business success. While the needs of a scaling startup are subject to rapid change, we expect the following general responsibilities: Discovery: Support our Head of Growth and Managing Director execute market research, analyze customer feedback, and collaborate with stakeholders to identify product opportunities and feature enhancements. Product Strategy Alignment: Align strategic initiatives with the product roadmap. Ensure all leadership and engineers understand how roadmap items align with the strategic focus for the business. Product Development: Work closely with engineering, design, and quality assurance teams to translate opportunities into a detailed specification. Drive the development process, ensuring timely delivery of high-quality features and releases. Go-to-Market: Collaborate with operations, marketing, sales, and customer success teams to develop go-to-market materials for new product launches and feature releases. Define documentation, training, and operational workflows to drive adoption. Customer Focus: Champion the voice of the customer throughout the product lifecycle. Conduct usability testing, user interviews, and data analysis to understand monitor success of product launches and validate the importance of feature requests Performance Tracking: Monitor key performance indicators (KPIs) and metrics to report on the success of product initiatives. Monitor product performance, analyze data, and communicate anomalies to optimize user experience and influence iteration Stakeholder Management: Build strong relationships with internal stakeholders, including senior leadership, operations team members, and finance teams. Communicate product updates, roadmap plans, and strategic priorities effectively to ensure alignment and support. THE TOP 4 THINGS WE WANT YOU TO ACHIEVE IN YOUR FIRST 6 MONTHS ARE: Drive and ship core new d2c and b2b features to drive new business lines Enable a culture of gathering continuous insights. You'll help the growth and business teams establish a culture of continuously gathering qualitative and quantitative data to inform feature development Establish strong relationships with cross-functional teams to collaborate on seamless execution and product delivery from ideation to launch and sustainment Take over product roadmap, ensuring that features are sequenced against business objectives, and clear requirements are handed off to engineers WHAT YOU MIGHT BRING TO THE TABLE: 2-4 years of experience in product management or UX roles, preferably in marketplace and/or health tech, or tele-health products Proven track record of successfully launching and managing high visibility projects from conception to maturity. You've launched products customers love and are comfortable aligning lean teams to achieve well-defined business goals Strong understanding of product management methodologies, agile development practices, UX/UI design principles, and data-driven decision-making Strong collaboration skills and ability to communicate effectively with technical and non-technical stakeholders Ability to think strategically and execute tactically in a fast-paced, dynamic environment Passion for technology and innovation, with a customer-centric mindset Willingness to come to the London HQ office 3 times a week for close collaboration, team meetings, and events HOW WE WILL INTERVIEW YOU: We try to keep our interview process short to respect everyone's time. Due to availability, there may be a change to the order of the interview process, but generally speaking, this is what you can expect: Introductory call/interview with Devin, our Senior Talent Partner. The call is usually via telephone and will last around 30 minutes. Should it feel like there is an initial fit for all, we will invite you to a 45-minute video call with Humale, VP of Product. This more structured interview will deep-dive into the role and technical needs. All of our roles will have a small assessment stage. This might be in person, a take-home assessment or further video calls. Length varies, however, we are mindful that you will have your own work to do and, therefore, try to keep it as simple as possible. Meet the leadership team, hiring manager, and/or other team members. Again, the meeting length varies depending on the number of people and whether it is in person or via video call. Offer! BENEFITS: £50k - £65k salary Statutory pension Healthcare plan All the equipment needed for you to do your role effectively Flexible working Remote or hybrid working options Personal Development budgets 28 days annual leave plus bank holidays Wellness budget to spend via a partner platform Access to talking therapy Inclusive policies designed by our team, for our team Diversity at is committed to eliminating discrimination and encouraging diversity within our team. We strive to provide equality and fairness for all job applicants and employees, and never discriminate on the basis of gender, marital status, age, race, ethnicity, religion, or physical differences. We are opposed to all forms of unlawful treatment and discrimination. Our ambition is for our team and its Board to be representative of the diversity in society, and for every employee to feel respected and able to bring their best selves to work.
Jul 05, 2025
Full time
We're , the digital health scale-up making diagnostics accessible, fast, and transparent. Our technology speeds up diagnoses for timely treatments, improving healthcare outcomes for hundreds of patients each day. We're doing diagnostics differently, with a portfolio of brands tailored to both patients and providers, all backed by our world-class customer operations team. Our B2C marketplace simplifies booking a scan, making it as straightforward for patients as booking a hotel. Our B2B platforms provide live scheduling at the point of care and harness AI to ease workflows for physicians, attorneys, and providers. WHAT YOU WILL BE GETTING INVOLVED IN: In this role, you will drive the product discovery, development, and execution of the business. This means driving our acquisition, fulfillment, and post-scan experiences of our d2c and b2b brands in the UK. You will work closely with cross-functional teams to break down product requirements, sequence features, and help deliver innovative solutions that meet the needs of our customers and drive business success. While the needs of a scaling startup are subject to rapid change, we expect the following general responsibilities: Discovery: Support our Head of Growth and Managing Director execute market research, analyze customer feedback, and collaborate with stakeholders to identify product opportunities and feature enhancements. Product Strategy Alignment: Align strategic initiatives with the product roadmap. Ensure all leadership and engineers understand how roadmap items align with the strategic focus for the business. Product Development: Work closely with engineering, design, and quality assurance teams to translate opportunities into a detailed specification. Drive the development process, ensuring timely delivery of high-quality features and releases. Go-to-Market: Collaborate with operations, marketing, sales, and customer success teams to develop go-to-market materials for new product launches and feature releases. Define documentation, training, and operational workflows to drive adoption. Customer Focus: Champion the voice of the customer throughout the product lifecycle. Conduct usability testing, user interviews, and data analysis to understand monitor success of product launches and validate the importance of feature requests Performance Tracking: Monitor key performance indicators (KPIs) and metrics to report on the success of product initiatives. Monitor product performance, analyze data, and communicate anomalies to optimize user experience and influence iteration Stakeholder Management: Build strong relationships with internal stakeholders, including senior leadership, operations team members, and finance teams. Communicate product updates, roadmap plans, and strategic priorities effectively to ensure alignment and support. THE TOP 4 THINGS WE WANT YOU TO ACHIEVE IN YOUR FIRST 6 MONTHS ARE: Drive and ship core new d2c and b2b features to drive new business lines Enable a culture of gathering continuous insights. You'll help the growth and business teams establish a culture of continuously gathering qualitative and quantitative data to inform feature development Establish strong relationships with cross-functional teams to collaborate on seamless execution and product delivery from ideation to launch and sustainment Take over product roadmap, ensuring that features are sequenced against business objectives, and clear requirements are handed off to engineers WHAT YOU MIGHT BRING TO THE TABLE: 2-4 years of experience in product management or UX roles, preferably in marketplace and/or health tech, or tele-health products Proven track record of successfully launching and managing high visibility projects from conception to maturity. You've launched products customers love and are comfortable aligning lean teams to achieve well-defined business goals Strong understanding of product management methodologies, agile development practices, UX/UI design principles, and data-driven decision-making Strong collaboration skills and ability to communicate effectively with technical and non-technical stakeholders Ability to think strategically and execute tactically in a fast-paced, dynamic environment Passion for technology and innovation, with a customer-centric mindset Willingness to come to the London HQ office 3 times a week for close collaboration, team meetings, and events HOW WE WILL INTERVIEW YOU: We try to keep our interview process short to respect everyone's time. Due to availability, there may be a change to the order of the interview process, but generally speaking, this is what you can expect: Introductory call/interview with Devin, our Senior Talent Partner. The call is usually via telephone and will last around 30 minutes. Should it feel like there is an initial fit for all, we will invite you to a 45-minute video call with Humale, VP of Product. This more structured interview will deep-dive into the role and technical needs. All of our roles will have a small assessment stage. This might be in person, a take-home assessment or further video calls. Length varies, however, we are mindful that you will have your own work to do and, therefore, try to keep it as simple as possible. Meet the leadership team, hiring manager, and/or other team members. Again, the meeting length varies depending on the number of people and whether it is in person or via video call. Offer! BENEFITS: £50k - £65k salary Statutory pension Healthcare plan All the equipment needed for you to do your role effectively Flexible working Remote or hybrid working options Personal Development budgets 28 days annual leave plus bank holidays Wellness budget to spend via a partner platform Access to talking therapy Inclusive policies designed by our team, for our team Diversity at is committed to eliminating discrimination and encouraging diversity within our team. We strive to provide equality and fairness for all job applicants and employees, and never discriminate on the basis of gender, marital status, age, race, ethnicity, religion, or physical differences. We are opposed to all forms of unlawful treatment and discrimination. Our ambition is for our team and its Board to be representative of the diversity in society, and for every employee to feel respected and able to bring their best selves to work.
Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we're on a mission to deliver the world's most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that is you! Who we are: Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries. Today, we've digitized payments for more than 4,500+ global clients in more than 140 currencies across 240 countries and territories around the world. And, we're just getting started! With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we're looking for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical Support Engineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. This role will include supporting two different portal products and a newly designed combined platform which is currently being developed. This is a London based role. Please be aware of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables Understand various components of ours products including how they function together and the workflow impact to customers Work hands-on with various web-based products and command-line tools in order to research and provide answers for various research and support issues Logically assess the issue, propose solutions to customers and work with development on enhancements for the product Serve as a highly effective mediator between customers and development when the situation arises Research requests and issues thoroughly and understand how to most effectively work with development on questions that require escalation Work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Lean into our business domain and needs as well as our company vision, mission and strategy to deliver on our short and long term goals Here's What We're Looking For: 4+ years years of experience in technical support engineering Experience working with linux and bash command line Ability to utilise tools and scripts to research problems, identify root causes and provide short and longer term solutions for customers Able to translate highly complex issues to various levels of understanding based on the customer's technical level Highly motivated and talented troubleshooter. Someone that goes above and beyond utilizing all resources available to identify the problem and provide accurate explanations and proposed solutions Fluent in English, as it is the company's working language Experience in FinTech or the payment industry will be appreciated Outstanding verbal and written communication skills and the ability to collaborate with cross functional teams including product and engineering Rails console experience is a major plus Experience in healthcare billing is a major plus - someone who can understand the billing process for the overall patient experience with their healthcare billing journey. Technologies we use and will interview based on: Bash shell and standard Linux command line SQL Looker Tableau Ruby (light usage) What We Offer: Competitive compensation, including Restricted Stock Units Employee Stock Purchase Plan (ESPP) Flying Start- Our immersive Global Induction Program (Meet our Execs & Global Teams) Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out on social media Dynamic & Global Team (we have been collaborating virtually for years!) Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates Be a meaningful part in our success - every FlyMate makes an impact Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days! Great Talent & Development Programs (Managers Taking Flight - for new or aspiring managers!) Submit today and get started! We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your "go-to" person for any questions. Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we're excited to watch our unique culture evolve with each new hire.
Jul 05, 2025
Full time
Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we're on a mission to deliver the world's most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that is you! Who we are: Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries. Today, we've digitized payments for more than 4,500+ global clients in more than 140 currencies across 240 countries and territories around the world. And, we're just getting started! With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we're looking for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical Support Engineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. This role will include supporting two different portal products and a newly designed combined platform which is currently being developed. This is a London based role. Please be aware of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables Understand various components of ours products including how they function together and the workflow impact to customers Work hands-on with various web-based products and command-line tools in order to research and provide answers for various research and support issues Logically assess the issue, propose solutions to customers and work with development on enhancements for the product Serve as a highly effective mediator between customers and development when the situation arises Research requests and issues thoroughly and understand how to most effectively work with development on questions that require escalation Work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Lean into our business domain and needs as well as our company vision, mission and strategy to deliver on our short and long term goals Here's What We're Looking For: 4+ years years of experience in technical support engineering Experience working with linux and bash command line Ability to utilise tools and scripts to research problems, identify root causes and provide short and longer term solutions for customers Able to translate highly complex issues to various levels of understanding based on the customer's technical level Highly motivated and talented troubleshooter. Someone that goes above and beyond utilizing all resources available to identify the problem and provide accurate explanations and proposed solutions Fluent in English, as it is the company's working language Experience in FinTech or the payment industry will be appreciated Outstanding verbal and written communication skills and the ability to collaborate with cross functional teams including product and engineering Rails console experience is a major plus Experience in healthcare billing is a major plus - someone who can understand the billing process for the overall patient experience with their healthcare billing journey. Technologies we use and will interview based on: Bash shell and standard Linux command line SQL Looker Tableau Ruby (light usage) What We Offer: Competitive compensation, including Restricted Stock Units Employee Stock Purchase Plan (ESPP) Flying Start- Our immersive Global Induction Program (Meet our Execs & Global Teams) Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out on social media Dynamic & Global Team (we have been collaborating virtually for years!) Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates Be a meaningful part in our success - every FlyMate makes an impact Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days! Great Talent & Development Programs (Managers Taking Flight - for new or aspiring managers!) Submit today and get started! We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your "go-to" person for any questions. Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we're excited to watch our unique culture evolve with each new hire.
When you join Kainos, you get to think beyond limitations to make an immediate and positive impact - like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday. You'll be part of a people-first culture that is growing around the world. We're a creative, committed, and diverse group of individuals who succeed as a team. At Kainos your ideas are heard and valued and you'll leave a legacy that you can feel proud of.Join us and discover how our people write our story. A key role in the recently established Salesforce practice, you will be responsible for the architectural decisions and technical deliverables in Salesforce engagements. You will guide our teams in translating business needs into secure, scalable and innovative solutions, and provide technical direction as you solve problems together. As a Salesforce Solution Architect, you will: Lead multi-skilled agile teams in solution design, implementation, data migration, and integration activities, ensuring AI integration and platform-first solutions to minimize time to value for our customers. Collaborate and negotiate with customer architects to agree functional and non-functional designs, advising customers and managers on the estimated effort, technical implications and complexity surrounding your designs. Assist Delivery Managers with planning, estimation, risk mitigation, delivery assurance and ensuring compliance with relevant standards and best practice. Act as a senior technical liaison with customers, Salesforce UK, and our Salesforce partners. Support business development, working with our sales and account teams to qualify opportunities, supporting presales activity, bids and proposals. Cultivate a public persona, publishing insightful views and promoting collaboration in the Salesforce ecosystem. We are passionate about developing our people. You will manage, coach and develop a small number of our Salesforce practice staff, with a focus on managing employee performance and assisting in their career development. As a technical leader, you will work with your peers to develop policy and standards, share knowledge and mentor those around you. You'll do this whilst advising about new technologies and approaches, with room to learn, develop and grow. Minimum (Essential) Requirements Proven experience as a Solution Architect, accountable for the technical delivery of successful, large-scale Salesforce implementations within the UK (preferably public sector). Deep knowledge of Salesforce architecture, platform (Sales, Service, Experience, Data Cloud) and third-party products available in the ecosystem. Salesforce certifications: Certified Application Architect and System Architect. Experience in communicating and negotiating whole solution architecture concepts with customer stakeholders, prioritising platform over third-party components over bespoke development. Experience prioritising non-functional concerns for customers and has experience incorporating these into the application design. Experience with complementary technologies (e.g. AWS, Azure, M365) and integration with legacy systems. Able to simply and clearly communicate technical design in conversation, documentation and presentations to technical and non-technical stakeholders. Willingness to travel to client workshops and Salesforce events across the UK as needed (estimated at 8 days per month). Desirable Salesforce Certified Technical Architect. Active SC or DV clearance. (Eligibility to obtain clearance is mandatory). Salesforce certifications in additional specialisms such as Public Sector Solutions. Has developed business across an account with sales and account managers. Experience in managing others, setting objectives, giving feedback and leading performance reviews. Able to prioritise their time across multiple major projects. Shares their thoughts and views on technology, participating in technology communities. WHO YOU ARE: Our vision is to enable outstanding people to create digital solutions that have a positive impact on people's lives. Our values aren't abstract; they are the behaviours we expect from each other every day and underpin everything that we do. We expect everyone to display our values by being determined in how obstacles are overcome; honest when dealing with others; respectful of how you treat others; creative to find solutions to complex problems and cooperative by sharing information, knowledge and experience. These values, applied collectively, help to produce an outstanding Kainos person, team and culture. ABOUT US: At Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people's lives easier. We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow. Our two specialist practices, Digital Services and Workday, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day. For more information, see So what are you waiting for? Let's write the next incredible chapter of our story together. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive.We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are.We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Jul 05, 2025
Full time
When you join Kainos, you get to think beyond limitations to make an immediate and positive impact - like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday. You'll be part of a people-first culture that is growing around the world. We're a creative, committed, and diverse group of individuals who succeed as a team. At Kainos your ideas are heard and valued and you'll leave a legacy that you can feel proud of.Join us and discover how our people write our story. A key role in the recently established Salesforce practice, you will be responsible for the architectural decisions and technical deliverables in Salesforce engagements. You will guide our teams in translating business needs into secure, scalable and innovative solutions, and provide technical direction as you solve problems together. As a Salesforce Solution Architect, you will: Lead multi-skilled agile teams in solution design, implementation, data migration, and integration activities, ensuring AI integration and platform-first solutions to minimize time to value for our customers. Collaborate and negotiate with customer architects to agree functional and non-functional designs, advising customers and managers on the estimated effort, technical implications and complexity surrounding your designs. Assist Delivery Managers with planning, estimation, risk mitigation, delivery assurance and ensuring compliance with relevant standards and best practice. Act as a senior technical liaison with customers, Salesforce UK, and our Salesforce partners. Support business development, working with our sales and account teams to qualify opportunities, supporting presales activity, bids and proposals. Cultivate a public persona, publishing insightful views and promoting collaboration in the Salesforce ecosystem. We are passionate about developing our people. You will manage, coach and develop a small number of our Salesforce practice staff, with a focus on managing employee performance and assisting in their career development. As a technical leader, you will work with your peers to develop policy and standards, share knowledge and mentor those around you. You'll do this whilst advising about new technologies and approaches, with room to learn, develop and grow. Minimum (Essential) Requirements Proven experience as a Solution Architect, accountable for the technical delivery of successful, large-scale Salesforce implementations within the UK (preferably public sector). Deep knowledge of Salesforce architecture, platform (Sales, Service, Experience, Data Cloud) and third-party products available in the ecosystem. Salesforce certifications: Certified Application Architect and System Architect. Experience in communicating and negotiating whole solution architecture concepts with customer stakeholders, prioritising platform over third-party components over bespoke development. Experience prioritising non-functional concerns for customers and has experience incorporating these into the application design. Experience with complementary technologies (e.g. AWS, Azure, M365) and integration with legacy systems. Able to simply and clearly communicate technical design in conversation, documentation and presentations to technical and non-technical stakeholders. Willingness to travel to client workshops and Salesforce events across the UK as needed (estimated at 8 days per month). Desirable Salesforce Certified Technical Architect. Active SC or DV clearance. (Eligibility to obtain clearance is mandatory). Salesforce certifications in additional specialisms such as Public Sector Solutions. Has developed business across an account with sales and account managers. Experience in managing others, setting objectives, giving feedback and leading performance reviews. Able to prioritise their time across multiple major projects. Shares their thoughts and views on technology, participating in technology communities. WHO YOU ARE: Our vision is to enable outstanding people to create digital solutions that have a positive impact on people's lives. Our values aren't abstract; they are the behaviours we expect from each other every day and underpin everything that we do. We expect everyone to display our values by being determined in how obstacles are overcome; honest when dealing with others; respectful of how you treat others; creative to find solutions to complex problems and cooperative by sharing information, knowledge and experience. These values, applied collectively, help to produce an outstanding Kainos person, team and culture. ABOUT US: At Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people's lives easier. We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow. Our two specialist practices, Digital Services and Workday, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day. For more information, see So what are you waiting for? Let's write the next incredible chapter of our story together. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive.We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are.We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we're on a mission to deliver the world's most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. Who we are: Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries. Today, we've digitized payments for more than 4,500+ global clients in more than 140 currencies across 240 countries and territories around the world. And, we're just getting started! With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we're looking for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical Support Engineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. This role will include supporting two different portal products and a newly designed combined platform which is currently being developed. This is a London based role. Please be aware of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms. Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables. Understand various components of our products including how they function together and the workflow impact to customers. Work hands-on with various web-based products and command-line tools in order to research and provide answers for various research and support issues. Logically assess the issue, propose solutions to customers and work with development on enhancements for the product. Serve as a highly effective mediator between customers and development when the situation arises. Research requests and issues thoroughly and understand how to most effectively work with development on questions that require escalation. Work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Lean into our business domain and needs as well as our company vision, mission and strategy to deliver on our short and long term goals. Here's What We're Looking For: 4+ years of experience in technical support engineering. Experience working with Linux and bash command line. Ability to utilize tools and scripts to research problems, identify root causes and provide short and longer term solutions for customers. Able to translate highly complex issues to various levels of understanding based on the customer's technical level. Highly motivated and talented troubleshooter. Someone that goes above and beyond utilizing all resources available to identify the problem and provide accurate explanations and proposed solutions. Fluent in English, as it is the company's working language. Experience in FinTech or the payment industry will be appreciated. Outstanding verbal and written communication skills and the ability to collaborate with cross functional teams including product and engineering. Rails console experience is a major plus. Experience in healthcare billing is a major plus - someone who can understand the billing process for the overall patient experience with their healthcare billing journey. Technologies we use and will interview based on: Bash shell and standard Linux command line. SQL. Looker. Tableau. Ruby (light usage). What We Offer: Competitive compensation, including Restricted Stock Units. Employee Stock Purchase Plan (ESPP). Flying Start- Our immersive Global Induction Program (Meet our Execs & Global Teams). Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out on social media. Dynamic & Global Team (we have been collaborating virtually for years!). Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates. Be a meaningful part in our success - every FlyMate makes an impact. Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days! Great Talent & Development Programs (Managers Taking Flight - for new or aspiring managers!). Submit today and get started! We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your "go-to" person for any questions. Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we're excited to watch our unique culture evolve with each new hire.
Jul 05, 2025
Full time
Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we're on a mission to deliver the world's most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. Who we are: Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries. Today, we've digitized payments for more than 4,500+ global clients in more than 140 currencies across 240 countries and territories around the world. And, we're just getting started! With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we're looking for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical Support Engineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. This role will include supporting two different portal products and a newly designed combined platform which is currently being developed. This is a London based role. Please be aware of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms. Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables. Understand various components of our products including how they function together and the workflow impact to customers. Work hands-on with various web-based products and command-line tools in order to research and provide answers for various research and support issues. Logically assess the issue, propose solutions to customers and work with development on enhancements for the product. Serve as a highly effective mediator between customers and development when the situation arises. Research requests and issues thoroughly and understand how to most effectively work with development on questions that require escalation. Work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Lean into our business domain and needs as well as our company vision, mission and strategy to deliver on our short and long term goals. Here's What We're Looking For: 4+ years of experience in technical support engineering. Experience working with Linux and bash command line. Ability to utilize tools and scripts to research problems, identify root causes and provide short and longer term solutions for customers. Able to translate highly complex issues to various levels of understanding based on the customer's technical level. Highly motivated and talented troubleshooter. Someone that goes above and beyond utilizing all resources available to identify the problem and provide accurate explanations and proposed solutions. Fluent in English, as it is the company's working language. Experience in FinTech or the payment industry will be appreciated. Outstanding verbal and written communication skills and the ability to collaborate with cross functional teams including product and engineering. Rails console experience is a major plus. Experience in healthcare billing is a major plus - someone who can understand the billing process for the overall patient experience with their healthcare billing journey. Technologies we use and will interview based on: Bash shell and standard Linux command line. SQL. Looker. Tableau. Ruby (light usage). What We Offer: Competitive compensation, including Restricted Stock Units. Employee Stock Purchase Plan (ESPP). Flying Start- Our immersive Global Induction Program (Meet our Execs & Global Teams). Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out on social media. Dynamic & Global Team (we have been collaborating virtually for years!). Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates. Be a meaningful part in our success - every FlyMate makes an impact. Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days! Great Talent & Development Programs (Managers Taking Flight - for new or aspiring managers!). Submit today and get started! We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your "go-to" person for any questions. Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we're excited to watch our unique culture evolve with each new hire.
BUSINESS DEVELOPMENT MANAGER £40-50K + COMMISSION Our client is one of Europe's fastest growing companies and widely recognised as a world-leading provider of entertainment, travel and lifestyle solutions. They are currently looking for an enthusiastic, motivated Business Development Manager (BDM) to join their fast-growing travel division. This is an exciting opportunity for a Business Development Manager (BDM) within a fast-growing company, with excellent prospects for career and personal development. BUSINESS DEVELOPMENT MANAGER (BDM) ROLES AND RESPONSIBILITIES Key areas of responsibility will include: Assumed overall responsibility for prospecting new business development Source, develop and manage demand-generation and partnerships to achieve customer acquisition and sales targets Lead generation of target accounts Establish and manage a pipeline, method, personalised and personable approach for revenue generation Identifying opportunities for campaigns that will lead to an increase in sales Developing profitable business through effective management of current leads Generation of new business through prospecting, sales calls, analysis of the market, trade shows, networking events, and partnership engagement Developing and managing a pipeline to enable you to consistently meet/exceed revenue and margin targets Identifying all the stakeholders in prospect organisations and adopting sales strategies that meet their needs, highlighting the differentiators between Total Management and its competitors Responding professionally to RFPs and manage major new bids/tenders with the relevant teams Preparing and delivering high-quality client presentations both digitally and client-facing Developing and maintaining CRM (Salesforce) information Create financial forecasting documents for short, medium- and long-term growth prospects Reporting weekly/monthly on conversation and conversion statistics Business Development Manager (BDM) Qualifications & Skills: Minimum of 2 years proven new business sales skills in a B2B sales solutions environment Experience in the travel sector with knowledge of the Lifestyle and Event sectors Experience in managing and responding to tenders, with the support of a bid manager Sales track record in managing solutions or business services worth over £500k in client revenues Experience working with heads of procurement, and finance directors Strong networking and presenting ability Use of sales methodologies to develop sales strategies and improve win ratio Experience of working in complex sales environments, with multiple teams and verticals of business Confidence in working in a fast-growing SME Good IT competency - particularly Excel, Word, PowerPoint and database management
Jul 05, 2025
Full time
BUSINESS DEVELOPMENT MANAGER £40-50K + COMMISSION Our client is one of Europe's fastest growing companies and widely recognised as a world-leading provider of entertainment, travel and lifestyle solutions. They are currently looking for an enthusiastic, motivated Business Development Manager (BDM) to join their fast-growing travel division. This is an exciting opportunity for a Business Development Manager (BDM) within a fast-growing company, with excellent prospects for career and personal development. BUSINESS DEVELOPMENT MANAGER (BDM) ROLES AND RESPONSIBILITIES Key areas of responsibility will include: Assumed overall responsibility for prospecting new business development Source, develop and manage demand-generation and partnerships to achieve customer acquisition and sales targets Lead generation of target accounts Establish and manage a pipeline, method, personalised and personable approach for revenue generation Identifying opportunities for campaigns that will lead to an increase in sales Developing profitable business through effective management of current leads Generation of new business through prospecting, sales calls, analysis of the market, trade shows, networking events, and partnership engagement Developing and managing a pipeline to enable you to consistently meet/exceed revenue and margin targets Identifying all the stakeholders in prospect organisations and adopting sales strategies that meet their needs, highlighting the differentiators between Total Management and its competitors Responding professionally to RFPs and manage major new bids/tenders with the relevant teams Preparing and delivering high-quality client presentations both digitally and client-facing Developing and maintaining CRM (Salesforce) information Create financial forecasting documents for short, medium- and long-term growth prospects Reporting weekly/monthly on conversation and conversion statistics Business Development Manager (BDM) Qualifications & Skills: Minimum of 2 years proven new business sales skills in a B2B sales solutions environment Experience in the travel sector with knowledge of the Lifestyle and Event sectors Experience in managing and responding to tenders, with the support of a bid manager Sales track record in managing solutions or business services worth over £500k in client revenues Experience working with heads of procurement, and finance directors Strong networking and presenting ability Use of sales methodologies to develop sales strategies and improve win ratio Experience of working in complex sales environments, with multiple teams and verticals of business Confidence in working in a fast-growing SME Good IT competency - particularly Excel, Word, PowerPoint and database management
Senior Product Manager - Web Experience Department: Product Employment Type: Full Time Location: Cardiff Description Hybrid: 2 days per week in-office In 2002, we became the first insurance comparison site. Our purpose? To make the process of sorting your insurance, utilities or personal finances as easy as possible. We're part of RVU. A group of online brands that include Uswitch, Tempcover and money.co.uk. As a group, we use our shared knowledge to empower people, and help them make decisions confidently across a range of household services. is at the cutting edge of the FinTech industry, so we're always looking for extraordinary talent. If you love what you do, get in touch today! About the role: We're looking for an experienced Senior Product Manager to drive forward our capabilities to improve the customer experience across You'll use the latest technologies and product discovery approaches to identify, shape and deliver innovative data-driven experiences that our new and returning customers love, want to share and repeat. You'll work closely with a team of engineers, analysts and designers, as well as others across the business to identify and deliver on opportunities to deepen customer relationships, increasing engagement, conversion, product holding, loyalty and ultimately customer lifetime value. Championing and evangelising a 'one platform' approach, this role will also look beyond the website, realising seamless multi-channel user journeys across the estate, providing the best customer experience however, whenever or wherever that takes place. What you'll be doing: Strategy Defining and driving the strategy for Customer Experience across the core website (CMS) Shaping a multi-channel CX strategy across associated channels, including but not limited to the mobile app, account management and quote experiences Identifying opportunities to capitalise on emerging technologies to deliver personalised experiences Leading discovery and supports delivery to improve personalised user experiences throughout the lifecycle from initial customer acquisition strategies, such as SEO, quote conversion and customer lifetime value, such as retention and product holding Galvanising cross-functional teams across the business challenging the norm Delivery Using data and customer insights to identify and realise significant opportunities for the business, measures and articulating leading and lagging indicators Establishing scalable experimentation pipelines across user touchpoints, enabling fast hypothesis testing Championing customers, focused on delivering integrated experiences that our customers value and that deliver business outcomes Collaborating with colleagues across the business including engineering, designing and marketing to develop and execute on the product strategy and roadmap What we're looking for Strong product management background and skills, with experience of carrying out and leading on discovery processes with a team of Product, Engineering and Design (Rigour) A bias to action and ability to 'get stuff done', making every day count (Urgency) Strong understanding of human centred design principles and how they relate to creating digital customer experiences Outstanding communication skills with the ability to tailor your message according to your audience and influence a range of people from the Board through to a graduate Our commitment to you: At RVU, we are dedicated to developing valuable, inclusive, and user-friendly products and services that deliver positive outcomes for all of our customers. To achieve this it's essential that our teams reflect the diverse range of people in our community. We believe in being the change we wish to see in the world, by embracing our differences and holding ourselves accountable to being open and inclusive teammates and wider community members. What we offer We want to give you a great work environment, support your growth both personally and professionally, and provide benefits that make your time at RVU even more enjoyable. Here are some of the benefits you can look forward to: 10% discretionary yearly bonus and yearly pay reviews (based on RVU and personal performance) A hybrid working approach with 2 in-office days per week and up to 22 working days per year to "work from anywhere" Employer matching pension contributions up to 7.5% A one-off £300 "Work from Home" budget to help contribute towards a great work environment at home Excellent maternity, paternity, shared parental and adoption leave policy, for those key moments in your life 25 days holiday (increasing to 30 days) + 2 days "My Time" per year Private medical cover, critical illness cover , dental plans and employee assistance programme Free gym access Employee discounts programme A healthy learning and training budget to support your development Electric vehicle and cycle to work schemes Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected As a tech company who strives to get better every day, we use Metaview during the interview processes for note taking purposes. This records and transcribes interviews so the interviewer can fully focus on your conversation, rather than writing. This has no bearing on the assessment of you as a candidate and you can opt out at any time. Just let us know.
Jul 05, 2025
Full time
Senior Product Manager - Web Experience Department: Product Employment Type: Full Time Location: Cardiff Description Hybrid: 2 days per week in-office In 2002, we became the first insurance comparison site. Our purpose? To make the process of sorting your insurance, utilities or personal finances as easy as possible. We're part of RVU. A group of online brands that include Uswitch, Tempcover and money.co.uk. As a group, we use our shared knowledge to empower people, and help them make decisions confidently across a range of household services. is at the cutting edge of the FinTech industry, so we're always looking for extraordinary talent. If you love what you do, get in touch today! About the role: We're looking for an experienced Senior Product Manager to drive forward our capabilities to improve the customer experience across You'll use the latest technologies and product discovery approaches to identify, shape and deliver innovative data-driven experiences that our new and returning customers love, want to share and repeat. You'll work closely with a team of engineers, analysts and designers, as well as others across the business to identify and deliver on opportunities to deepen customer relationships, increasing engagement, conversion, product holding, loyalty and ultimately customer lifetime value. Championing and evangelising a 'one platform' approach, this role will also look beyond the website, realising seamless multi-channel user journeys across the estate, providing the best customer experience however, whenever or wherever that takes place. What you'll be doing: Strategy Defining and driving the strategy for Customer Experience across the core website (CMS) Shaping a multi-channel CX strategy across associated channels, including but not limited to the mobile app, account management and quote experiences Identifying opportunities to capitalise on emerging technologies to deliver personalised experiences Leading discovery and supports delivery to improve personalised user experiences throughout the lifecycle from initial customer acquisition strategies, such as SEO, quote conversion and customer lifetime value, such as retention and product holding Galvanising cross-functional teams across the business challenging the norm Delivery Using data and customer insights to identify and realise significant opportunities for the business, measures and articulating leading and lagging indicators Establishing scalable experimentation pipelines across user touchpoints, enabling fast hypothesis testing Championing customers, focused on delivering integrated experiences that our customers value and that deliver business outcomes Collaborating with colleagues across the business including engineering, designing and marketing to develop and execute on the product strategy and roadmap What we're looking for Strong product management background and skills, with experience of carrying out and leading on discovery processes with a team of Product, Engineering and Design (Rigour) A bias to action and ability to 'get stuff done', making every day count (Urgency) Strong understanding of human centred design principles and how they relate to creating digital customer experiences Outstanding communication skills with the ability to tailor your message according to your audience and influence a range of people from the Board through to a graduate Our commitment to you: At RVU, we are dedicated to developing valuable, inclusive, and user-friendly products and services that deliver positive outcomes for all of our customers. To achieve this it's essential that our teams reflect the diverse range of people in our community. We believe in being the change we wish to see in the world, by embracing our differences and holding ourselves accountable to being open and inclusive teammates and wider community members. What we offer We want to give you a great work environment, support your growth both personally and professionally, and provide benefits that make your time at RVU even more enjoyable. Here are some of the benefits you can look forward to: 10% discretionary yearly bonus and yearly pay reviews (based on RVU and personal performance) A hybrid working approach with 2 in-office days per week and up to 22 working days per year to "work from anywhere" Employer matching pension contributions up to 7.5% A one-off £300 "Work from Home" budget to help contribute towards a great work environment at home Excellent maternity, paternity, shared parental and adoption leave policy, for those key moments in your life 25 days holiday (increasing to 30 days) + 2 days "My Time" per year Private medical cover, critical illness cover , dental plans and employee assistance programme Free gym access Employee discounts programme A healthy learning and training budget to support your development Electric vehicle and cycle to work schemes Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected As a tech company who strives to get better every day, we use Metaview during the interview processes for note taking purposes. This records and transcribes interviews so the interviewer can fully focus on your conversation, rather than writing. This has no bearing on the assessment of you as a candidate and you can opt out at any time. Just let us know.
Senior Cloud Security Engineer Department: Engineering Employment Type: Permanent - Full Time Location: London Reporting To: Sami Eltamawy Compensation: £80,000 - £90,000 / year Description London, office-based Freetrade's mission is to become the default place to invest. Investing has been too complicated and expensive for too long, keeping millions from making the most of their savings. We're changing that. We're building our team and looking for people who are excited to reshape how our customers invest and grow their wealth. If you're driven by solving complex problems and building innovative products, you'll fit right in. 2025 is a big year for us. In January, we announced a game changing deal to become part of the IG Group. We'll continue to operate as an independent business while gaining access to the resources and support of an established leader in the space. This year, we're accelerating our roadmap and taking our products to the next level. We're building new features like mutual funds, bonds, and family investment tools. We're also exploring how we can leverage AI to deliver an even better experience for our customers. We're on a mission to build a secure, scalable, and resilient cloud infrastructure-and we're looking for a Senior Cloud Security Engineer to lead the way. In this foundational role, you'll architect and build our cloud security program from the ground up, helping to shape how we protect our systems, services, and users in an ever-evolving digital landscape. You'll work closely with our DevOps and Platform teams to integrate security deeply into our development and deployment pipelines. This is your chance to define the standards, select the tools, and create the practices that will safeguard our cloud ecosystem now and into the future. If you're a security champion eager to shape the future of cloud security in a dynamic fintech environment, we'd love to hear from you. Come build, secure, and empower our growth in the cloud - one byte at a time. Key Responsibilities Lead Cloud Security Strategy: Spearhead the design and implementation of a comprehensive cloud security program in partnership with DevOps and Platform teams. Define Policies and Implement Key Controls: Develop and enforce cloud security policies, including Identity and Access Management (IAM) , Web Application Firewalls (WAFs) , and network segmentation strategies . Review System Architecture and Design: Conduct in-depth architecture and infrastructure reviews to uncover insecure design patterns and recommend secure alternatives. Audit Configurations and Code: Perform security-focused code and configuration reviews across infrastructure-as-code, CI/CD pipelines, and cloud-native applications. Deploy and Manage Security Tooling: Select, implement, and operate key tools across GCP , such as Cloud Armor , Cloud Identity , Security Command Center , and VPC Service Controls for ongoing threat detection and response. Integrate Security in SDLC: Collaborate with product and engineering teams to integrate security into every stage of the software development lifecycle. Threat Modeling and Risk Analysis: Perform structured threat modeling using frameworks such as STRIDE and PASTA to proactively mitigate security risks. Champion Developer Education: Promote secure development practices by educating engineers on cloud and application security fundamentals. Mentor and Lead: Act as a mentor to future hires, helping scale a high-impact cloud security function as the business grows. What you'll bring Experience: 7+ years in cybersecurity, with at least 3 years in hands-on cloud security roles (GCP preferred) . Track Record: Demonstrated success in building and scaling cloud security programs from scratch. Tooling: Familiarity with core cloud security components including IAM , WAFs , SIEM , CSPM , and vulnerability scanners. Technical Skills: Proficiency in at least one scripting or programming language (e.g. Python, Go, Bash). Threat Modeling: Practical knowledge of frameworks like STRIDE and PASTA. Education: Bachelor's degree in Computer Science, Information Security, or a related technical field. Collaborative Expertise: Clear and effective communication with cross-functional teams and stakeholders at all levels. Leadership: Ability to set direction, inspire others, and drive security-first thinking across the business. Initiative & Autonomy: Self-starter with the drive to identify and address security gaps proactively. Adaptability: Comfortable working in fast-paced, evolving environments with unstructured challenges. Influence: Able to drive alignment and consensus without relying on formal authority. Creative Problem Solving: Capable of designing innovative solutions to modern security challenges. Mentorship & Growth: Passionate about growing others and building a team-oriented culture of security excellence. Benefits & Logistics Freetrade is the place to accelerate your career. Our benefits package and ways of working are designed to attract and retain the most talented people who are dedicated to making an impact at Freetrade. Here's what's on offer in 2025: Office first culture - we have beautiful office spaces in central London and Budapest where four days a week you collaborate with colleagues in person, one of our core behaviours is that we're a team that works better together. Values - at Freetrade we live and breathe our values: Honesty , Focus and Grit . Expect to be asked about these in your interview! Benefits In London: Competitive salary - carefully benchmarked. Holidays - 25 days plus UK public holidays. Your birthday off, plus one extra day for every year at Freetrade. Enhanced pension - We'll match your contributions up to 5%. Group Life Insurance - Protect your loved ones with coverage at 5x your salary, ensuring financial security in any circumstance. Private Health Insurance - Which includes access to high quality medical care, mental health support, dental and vision plans, Wellness programs and preventative care initiatives are also provided to ensure the wellbeing of your entire family. Income Protection Cover - Safeguard your income with comprehensive coverage, ensuring financial stability in the event of illness or injury. Enhanced parental leave - Time off when it matters most. Flexibility for those who need it - We're office-first, but life happens. Whether you're a parent or have care responsibilities, we focus on output and trust you to manage your time. Learning & Development - We fund industry qualifications so you can grow as a financial services professional. Cycle to Work scheme - Get a high quality bike and gear through our salary sacrifice scheme, spreading the cost with tax free monthly installments. Paid Sick Leave - Receive 10 days of fully paid sick leave each calendar year. Following the completion of our acquisition by IG Group, you can expect our benefits package to further improve as we align with the broader offerings available across the group. Interview Process We keep things simple and transparent. Our process typically includes: Initial Screening - A quick chat with one of our Talent Partners. Hiring Manager interview - A deep dive into your skills and experience. Technical interview - Show us how you think and solve problems. Executive interview - A conversation with our stakeholders, where we also assess cultural fit. We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. We're very open about what we're working on, and the best places to learn more are our buzzing community forum and our blog. To find out more about how we look after your personal data when you apply for a job with us, please see our Recruitment Privacy Policy here. Please note we are not accepting agency CVs.
Jul 04, 2025
Full time
Senior Cloud Security Engineer Department: Engineering Employment Type: Permanent - Full Time Location: London Reporting To: Sami Eltamawy Compensation: £80,000 - £90,000 / year Description London, office-based Freetrade's mission is to become the default place to invest. Investing has been too complicated and expensive for too long, keeping millions from making the most of their savings. We're changing that. We're building our team and looking for people who are excited to reshape how our customers invest and grow their wealth. If you're driven by solving complex problems and building innovative products, you'll fit right in. 2025 is a big year for us. In January, we announced a game changing deal to become part of the IG Group. We'll continue to operate as an independent business while gaining access to the resources and support of an established leader in the space. This year, we're accelerating our roadmap and taking our products to the next level. We're building new features like mutual funds, bonds, and family investment tools. We're also exploring how we can leverage AI to deliver an even better experience for our customers. We're on a mission to build a secure, scalable, and resilient cloud infrastructure-and we're looking for a Senior Cloud Security Engineer to lead the way. In this foundational role, you'll architect and build our cloud security program from the ground up, helping to shape how we protect our systems, services, and users in an ever-evolving digital landscape. You'll work closely with our DevOps and Platform teams to integrate security deeply into our development and deployment pipelines. This is your chance to define the standards, select the tools, and create the practices that will safeguard our cloud ecosystem now and into the future. If you're a security champion eager to shape the future of cloud security in a dynamic fintech environment, we'd love to hear from you. Come build, secure, and empower our growth in the cloud - one byte at a time. Key Responsibilities Lead Cloud Security Strategy: Spearhead the design and implementation of a comprehensive cloud security program in partnership with DevOps and Platform teams. Define Policies and Implement Key Controls: Develop and enforce cloud security policies, including Identity and Access Management (IAM) , Web Application Firewalls (WAFs) , and network segmentation strategies . Review System Architecture and Design: Conduct in-depth architecture and infrastructure reviews to uncover insecure design patterns and recommend secure alternatives. Audit Configurations and Code: Perform security-focused code and configuration reviews across infrastructure-as-code, CI/CD pipelines, and cloud-native applications. Deploy and Manage Security Tooling: Select, implement, and operate key tools across GCP , such as Cloud Armor , Cloud Identity , Security Command Center , and VPC Service Controls for ongoing threat detection and response. Integrate Security in SDLC: Collaborate with product and engineering teams to integrate security into every stage of the software development lifecycle. Threat Modeling and Risk Analysis: Perform structured threat modeling using frameworks such as STRIDE and PASTA to proactively mitigate security risks. Champion Developer Education: Promote secure development practices by educating engineers on cloud and application security fundamentals. Mentor and Lead: Act as a mentor to future hires, helping scale a high-impact cloud security function as the business grows. What you'll bring Experience: 7+ years in cybersecurity, with at least 3 years in hands-on cloud security roles (GCP preferred) . Track Record: Demonstrated success in building and scaling cloud security programs from scratch. Tooling: Familiarity with core cloud security components including IAM , WAFs , SIEM , CSPM , and vulnerability scanners. Technical Skills: Proficiency in at least one scripting or programming language (e.g. Python, Go, Bash). Threat Modeling: Practical knowledge of frameworks like STRIDE and PASTA. Education: Bachelor's degree in Computer Science, Information Security, or a related technical field. Collaborative Expertise: Clear and effective communication with cross-functional teams and stakeholders at all levels. Leadership: Ability to set direction, inspire others, and drive security-first thinking across the business. Initiative & Autonomy: Self-starter with the drive to identify and address security gaps proactively. Adaptability: Comfortable working in fast-paced, evolving environments with unstructured challenges. Influence: Able to drive alignment and consensus without relying on formal authority. Creative Problem Solving: Capable of designing innovative solutions to modern security challenges. Mentorship & Growth: Passionate about growing others and building a team-oriented culture of security excellence. Benefits & Logistics Freetrade is the place to accelerate your career. Our benefits package and ways of working are designed to attract and retain the most talented people who are dedicated to making an impact at Freetrade. Here's what's on offer in 2025: Office first culture - we have beautiful office spaces in central London and Budapest where four days a week you collaborate with colleagues in person, one of our core behaviours is that we're a team that works better together. Values - at Freetrade we live and breathe our values: Honesty , Focus and Grit . Expect to be asked about these in your interview! Benefits In London: Competitive salary - carefully benchmarked. Holidays - 25 days plus UK public holidays. Your birthday off, plus one extra day for every year at Freetrade. Enhanced pension - We'll match your contributions up to 5%. Group Life Insurance - Protect your loved ones with coverage at 5x your salary, ensuring financial security in any circumstance. Private Health Insurance - Which includes access to high quality medical care, mental health support, dental and vision plans, Wellness programs and preventative care initiatives are also provided to ensure the wellbeing of your entire family. Income Protection Cover - Safeguard your income with comprehensive coverage, ensuring financial stability in the event of illness or injury. Enhanced parental leave - Time off when it matters most. Flexibility for those who need it - We're office-first, but life happens. Whether you're a parent or have care responsibilities, we focus on output and trust you to manage your time. Learning & Development - We fund industry qualifications so you can grow as a financial services professional. Cycle to Work scheme - Get a high quality bike and gear through our salary sacrifice scheme, spreading the cost with tax free monthly installments. Paid Sick Leave - Receive 10 days of fully paid sick leave each calendar year. Following the completion of our acquisition by IG Group, you can expect our benefits package to further improve as we align with the broader offerings available across the group. Interview Process We keep things simple and transparent. Our process typically includes: Initial Screening - A quick chat with one of our Talent Partners. Hiring Manager interview - A deep dive into your skills and experience. Technical interview - Show us how you think and solve problems. Executive interview - A conversation with our stakeholders, where we also assess cultural fit. We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. We're very open about what we're working on, and the best places to learn more are our buzzing community forum and our blog. To find out more about how we look after your personal data when you apply for a job with us, please see our Recruitment Privacy Policy here. Please note we are not accepting agency CVs.
Operations Coordinator - New Bond Street London, LND, GB Permanent Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that diverse perspectives foster creativity and knowledge to deliver excellence. Experience in retail, particularly in the field of luxury retail or the service sector (hospitality, tourism) Ability to work in a fast paced retail store environment Flexible mindset with the ability to accept change Strong attention to detail and organizational skills required Experience in SAP would be a plus Excellent communication skills in English Must be available to work retail hours, including weekends What are we expecting from you? You support the Operations Manager in their duties by supporting the Boutique team on all stock, logistics and boutique related administration: Operations Manage the stock - receive stock, transfer pieces, proceed stock counts, handle special product requests for CP, follow-up pieces' movements within the boutique, know how to handle HJ pieces (manipulations, transfer requirements) Contribute to document management - invoices, archives, mails Can take-over on digital tools topics when Operations & Sales Manager are away Ensure the back-office area is properly set-up Update price tags if needed Comply with Maison's policies and abide by procedures Ensure good practices on product storage and manipulation Manage the CS flows to/from the boutique (send, receive repair to/from the platform or the subcontractors) Control all repairs (visual check) at reception Perform CS activities allowed in the boutique Manage spare parts & accessories (inventories, stock control, replenishment) Develop personal knowledge & skills through self training (Maison's products & competition), group training sessions, and LMS tests (e-learning campaigns ) Raise awareness of back-office activities among the sales team & train her/his backup Contribute to positive team spirit & actively participate in the day-to-day boutique life More than a role . We recruit for a career! By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed into our enchanting world with trainings on our history, our know-how and our creations. The recruitment process Send your application online. If your profile matches our search, you will be contacted by our Talent Acquisition team for an interview. Along the recruitment process you will meet the Retail Director and HR Business Partner. Otherwise, you will receive an email to inform you that your application has not been successful.
Jul 04, 2025
Full time
Operations Coordinator - New Bond Street London, LND, GB Permanent Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that diverse perspectives foster creativity and knowledge to deliver excellence. Experience in retail, particularly in the field of luxury retail or the service sector (hospitality, tourism) Ability to work in a fast paced retail store environment Flexible mindset with the ability to accept change Strong attention to detail and organizational skills required Experience in SAP would be a plus Excellent communication skills in English Must be available to work retail hours, including weekends What are we expecting from you? You support the Operations Manager in their duties by supporting the Boutique team on all stock, logistics and boutique related administration: Operations Manage the stock - receive stock, transfer pieces, proceed stock counts, handle special product requests for CP, follow-up pieces' movements within the boutique, know how to handle HJ pieces (manipulations, transfer requirements) Contribute to document management - invoices, archives, mails Can take-over on digital tools topics when Operations & Sales Manager are away Ensure the back-office area is properly set-up Update price tags if needed Comply with Maison's policies and abide by procedures Ensure good practices on product storage and manipulation Manage the CS flows to/from the boutique (send, receive repair to/from the platform or the subcontractors) Control all repairs (visual check) at reception Perform CS activities allowed in the boutique Manage spare parts & accessories (inventories, stock control, replenishment) Develop personal knowledge & skills through self training (Maison's products & competition), group training sessions, and LMS tests (e-learning campaigns ) Raise awareness of back-office activities among the sales team & train her/his backup Contribute to positive team spirit & actively participate in the day-to-day boutique life More than a role . We recruit for a career! By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed into our enchanting world with trainings on our history, our know-how and our creations. The recruitment process Send your application online. If your profile matches our search, you will be contacted by our Talent Acquisition team for an interview. Along the recruitment process you will meet the Retail Director and HR Business Partner. Otherwise, you will receive an email to inform you that your application has not been successful.
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at . It starts here. Have a global impact on the world of payments. Are you an AI visionary with a passion for shaping the future of Generative AI? We're seeking a Senior Director, Gen AI to lead the development of advanced AI agents, leveraging LLMs, reinforcement learning, vector databases, and autonomous systems. As a key AI strategy leader, you'll define the next-generation consumer experiences, enabling real-time merchant insights, AI-powered Ops automation, and cutting-edge chatbot capabilities. You will collaborate closely with executive leadership, key industry stakeholders, and regulatory bodies to ensure AI solutions align with global standards and drive measurable business impact. What Paysafe stands for: Being open and honest. Keeping focused. Operating with Courage. Pioneering the future. Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here . How we work: We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul's cathedral with easy access and transport links via St Paul's, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House. The impact you will have: AI Agent Development: Design and optimize AI agents capable of autonomous learning, decision-making, and task execution. LLM Fine-Tuning & Enhancement: Adapt foundational models like GPT, Llama, integrating retrieval-augmented generation (RAG), personalization, and continuous improvement loops. Multi-Agent Systems: Implement collaborative AI systems that solve complex challenges in payments and customer interactions. Long-Term AI Memory & Personalization: Develop solutions to enhance AI contextual understanding and improve user experiences. End-to-End AI Automation: Build architectures to integrate AI with APIs, databases, and external applications for seamless automation. Machine Learning Pipeline Optimization: Define best practices for AI experimentation, model deployment, and cloud-scale AI processing. Gen AI for Consumer-Facing Products: Elevate chatbot capabilities with consumer insights and conversational AI UX/UI within Optic Portal. AI for Operations Efficiency: Automate Ops workflows to enhance self-service capabilities for merchants and consumers, improving service quality and cost efficiency. What we're looking for: Education: PhD or Master's in Computer Science, AI, Machine Learning, or related field. Experience: 7+ years in AI/ML development, with expertise in Python, TensorFlow, and PyTorch. Core AI Knowledge: LLM Optimization (RAG, fine-tuning, prompt engineering) Vector databases for AI retrieval Multi-agent systems and reinforcement learning Cloud AI deployment (AWS, Azure), inference optimization A snippet of what you'll get in return: Make your day work for you with our flexible working hours. You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year. Enjoy social events on our roof top terrace with views onto St Pauls Cathedral. Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels. Start your day with a free breakfast, fresh fruit and snacks. Take a breather in our dedicated wellbeing room. Spend time with those important to you with our enhanced paid family policies. Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet. Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country. Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology. Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn. Give back to the community with four paid charity days. Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday. Let's not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more. What to expect next: Phone screen with Talent Acquisition Video interview with Stakeholder In-person interview with hiring manager Final HR interview with Talent Acquisition If you're successful joining the team, you'll be meeting our CEO in person during our new joiners breakfast in London - a great opportunity to network with your peers. Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
Jul 04, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at . It starts here. Have a global impact on the world of payments. Are you an AI visionary with a passion for shaping the future of Generative AI? We're seeking a Senior Director, Gen AI to lead the development of advanced AI agents, leveraging LLMs, reinforcement learning, vector databases, and autonomous systems. As a key AI strategy leader, you'll define the next-generation consumer experiences, enabling real-time merchant insights, AI-powered Ops automation, and cutting-edge chatbot capabilities. You will collaborate closely with executive leadership, key industry stakeholders, and regulatory bodies to ensure AI solutions align with global standards and drive measurable business impact. What Paysafe stands for: Being open and honest. Keeping focused. Operating with Courage. Pioneering the future. Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here . How we work: We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul's cathedral with easy access and transport links via St Paul's, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House. The impact you will have: AI Agent Development: Design and optimize AI agents capable of autonomous learning, decision-making, and task execution. LLM Fine-Tuning & Enhancement: Adapt foundational models like GPT, Llama, integrating retrieval-augmented generation (RAG), personalization, and continuous improvement loops. Multi-Agent Systems: Implement collaborative AI systems that solve complex challenges in payments and customer interactions. Long-Term AI Memory & Personalization: Develop solutions to enhance AI contextual understanding and improve user experiences. End-to-End AI Automation: Build architectures to integrate AI with APIs, databases, and external applications for seamless automation. Machine Learning Pipeline Optimization: Define best practices for AI experimentation, model deployment, and cloud-scale AI processing. Gen AI for Consumer-Facing Products: Elevate chatbot capabilities with consumer insights and conversational AI UX/UI within Optic Portal. AI for Operations Efficiency: Automate Ops workflows to enhance self-service capabilities for merchants and consumers, improving service quality and cost efficiency. What we're looking for: Education: PhD or Master's in Computer Science, AI, Machine Learning, or related field. Experience: 7+ years in AI/ML development, with expertise in Python, TensorFlow, and PyTorch. Core AI Knowledge: LLM Optimization (RAG, fine-tuning, prompt engineering) Vector databases for AI retrieval Multi-agent systems and reinforcement learning Cloud AI deployment (AWS, Azure), inference optimization A snippet of what you'll get in return: Make your day work for you with our flexible working hours. You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year. Enjoy social events on our roof top terrace with views onto St Pauls Cathedral. Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels. Start your day with a free breakfast, fresh fruit and snacks. Take a breather in our dedicated wellbeing room. Spend time with those important to you with our enhanced paid family policies. Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet. Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country. Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology. Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn. Give back to the community with four paid charity days. Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday. Let's not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more. What to expect next: Phone screen with Talent Acquisition Video interview with Stakeholder In-person interview with hiring manager Final HR interview with Talent Acquisition If you're successful joining the team, you'll be meeting our CEO in person during our new joiners breakfast in London - a great opportunity to network with your peers. Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
Digital Consulting Project Lead About the Role We are looking for a Consulting Lead with a background in digital marketing to join our fast-growing consulting team based in London. As a Consulting Lead you will manage the end to end delivery of our client projects, and as a result will build strong relationships with many of our big name clients. You will supervise a team of highly skilled Digital Analytics Consultants and will be accountable for delivery: understanding the customer's needs, responding to client questions, sensitive to the impact of all deliverables, respectful of deadlines and able to clearly articulate fifty-five's value proposition. About the Company Part of the Brandtech Group, fifty-five is a data company helping brands collect, analyse and activate their data across paid, earned and owned channels to increase their marketing ROI and improve customer acquisition and retention. Headquartered in Paris with offices in London, Hong Kong, Singapore, Milan, Geneva, Shenzhen, Taipei, New York and Shanghai, fifty-five is a certified Google Partner company and was named by Deloitte as one of the fastest-growing tech firms in Europe, thanks to its unique technology approach combining talent with software and service expertise. Responsibilities Reporting to the Consulting Manager, you will be responsible for the following: Analysis and consulting: Ability to analyse needs, propose solutions in a systematic, clear and realistic way and implement a structured approach. Project management in terms of planning, internal management, customer relations, deadline and risk management, quality control of deliverables and profitability. Sectorial expertise: Global understanding of customer issues and ability to propose solutions adapted to an industry (consumer goods, retail, travel, etc.). Digital expertise: Ability to analyse and optimize digital activities: media buying, e-business, on-site customer experience, etc. Relevant Experience Master's degree (business, engineering) or equivalent diploma. Ability to work in an international environment. Experience of managing a small team. Excellent communication, both oral and written, able to build strong personal connections with senior clients, commercial spirit. Good understanding of digital and data technologies. Strong experience in project management or in digital marketing within structures such as consulting firms, publishers of Business Intelligence, advertisers or pure players. If this sounds like you, please get in touch! We look forward to meeting you. In return, we are pleased to offer you the following benefits: Being part of a multicultural, dynamic and fast-growing team. Continuous (and certified) training on the digital ecosystem and technologies (initial training for all new employees, followed by recurring training sessions). Phone allowance. Private medical coverage through AXA. Transport for London travel card allowance - covering 50% of zone 1-2 allowance. The flexibility to work remotely for part of the week (2 days in office). 25 days holiday per year, in addition to UK bank and public holidays. Company pension plan. Company-sponsored sporting and social activities. Monthly Codecademy subscription - reimbursable upon completion of chosen training path. Cycle to Work scheme. Weekly socials and monthly team building activities. Breakfasts and snacks. fifty-five encourages diversity and is committed to guaranteeing equal treatment of all applications, regardless of gender, age, origin, sexual orientation, state of health or political or religious opinion.
Jul 04, 2025
Full time
Digital Consulting Project Lead About the Role We are looking for a Consulting Lead with a background in digital marketing to join our fast-growing consulting team based in London. As a Consulting Lead you will manage the end to end delivery of our client projects, and as a result will build strong relationships with many of our big name clients. You will supervise a team of highly skilled Digital Analytics Consultants and will be accountable for delivery: understanding the customer's needs, responding to client questions, sensitive to the impact of all deliverables, respectful of deadlines and able to clearly articulate fifty-five's value proposition. About the Company Part of the Brandtech Group, fifty-five is a data company helping brands collect, analyse and activate their data across paid, earned and owned channels to increase their marketing ROI and improve customer acquisition and retention. Headquartered in Paris with offices in London, Hong Kong, Singapore, Milan, Geneva, Shenzhen, Taipei, New York and Shanghai, fifty-five is a certified Google Partner company and was named by Deloitte as one of the fastest-growing tech firms in Europe, thanks to its unique technology approach combining talent with software and service expertise. Responsibilities Reporting to the Consulting Manager, you will be responsible for the following: Analysis and consulting: Ability to analyse needs, propose solutions in a systematic, clear and realistic way and implement a structured approach. Project management in terms of planning, internal management, customer relations, deadline and risk management, quality control of deliverables and profitability. Sectorial expertise: Global understanding of customer issues and ability to propose solutions adapted to an industry (consumer goods, retail, travel, etc.). Digital expertise: Ability to analyse and optimize digital activities: media buying, e-business, on-site customer experience, etc. Relevant Experience Master's degree (business, engineering) or equivalent diploma. Ability to work in an international environment. Experience of managing a small team. Excellent communication, both oral and written, able to build strong personal connections with senior clients, commercial spirit. Good understanding of digital and data technologies. Strong experience in project management or in digital marketing within structures such as consulting firms, publishers of Business Intelligence, advertisers or pure players. If this sounds like you, please get in touch! We look forward to meeting you. In return, we are pleased to offer you the following benefits: Being part of a multicultural, dynamic and fast-growing team. Continuous (and certified) training on the digital ecosystem and technologies (initial training for all new employees, followed by recurring training sessions). Phone allowance. Private medical coverage through AXA. Transport for London travel card allowance - covering 50% of zone 1-2 allowance. The flexibility to work remotely for part of the week (2 days in office). 25 days holiday per year, in addition to UK bank and public holidays. Company pension plan. Company-sponsored sporting and social activities. Monthly Codecademy subscription - reimbursable upon completion of chosen training path. Cycle to Work scheme. Weekly socials and monthly team building activities. Breakfasts and snacks. fifty-five encourages diversity and is committed to guaranteeing equal treatment of all applications, regardless of gender, age, origin, sexual orientation, state of health or political or religious opinion.
Job summary Join our dynamic Digital, Data and Technology (DDaT) team at NHSBSA as a Cyber Security Operations Team Lead. You'll lead a team of specialists, manage security operations, and support various projects and initiatives. Your role involves ensuring compliance with security standards, managing incidents, and collaborating with internal and external stakeholders. Key Responsibilities: Lead and manage the Cyber Security Operations team. Ensure compliance with security standards (ISO27001, NCSC CAF). Manage security incidents and vulnerabilities. Collaborate with third-party suppliers and internal teams. Provide expert advice on security technologies and processes. Requirements: Proven team leadership experience.Strong knowledge of security technologies (firewalls, IDS/IPS, SIEM).Relevant qualifications (CISSP, CISM, etc.). Apply now to make a significant impact on NHS BSA's cyber security strategy! What do we offer?o 27 days leave (increasing with length of service) plus 8 bank holidayso Flexible working (we are happy to discuss options such as compressed hours)o Hybrid working model (we are currently working largely remotely)o Career development o Active wellbeing and inclusion networkso Excellent pensiono NHS Car lease schemeo Access to a wide range of benefits and high street discounts! Main duties of the job Ensure NHSBSA systems security is managed, with appropriate access control and monitoring. Produce and maintain comprehensive security documentation and blueprints. Provide guidance on security inquiries and establish the team as the primary resource for advice. Efficiently manage the workload of personnel, ensuring timely completion of tasks and continuous improvement. Ensure continued compliance with NCSC, DHSC Cyber Assessment Framework, and HM Government Cyber security strategy. Develop, maintain, and promote security procedures and standards in line with NHSBSA requirements. Implement, monitor, and report on agreed service levels, KPIs, and standards within security operations. Oversee the lifecycle of security solution implementation, ensuring accurate translation and operation. Engage and foster relationships within the organisation and with third parties to deliver value. Assist in managing security incidents, vulnerabilities, and malfunctions, ensuring efficient resolution. Conduct forensically sound acquisitions of computer systems and media for evidence collection. Provide advice and guidance in penetration testing and improving service offerings. Carry out reviews, internal audits, and spot-checks to ensure effective operation of security measures. Provide expertise in the design and implementation of specialist security technologies and cloud systems. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow. As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress. We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work. We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more. Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most! Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you. We are people connected to care. Job description Job responsibilities In this role, you are accountable for 1. As the Security operations team lead you will support the Infrastructure Services Manager/Head of Cyber Security & infrastructure Services ensuring NHSBSA systems security is managed and appropriate access control and monitoring on all systems is maintained. 2. To work with NHSBSA staff and Third Parties to ensure that security standards, governance and processes are in place for producing and maintaining up to date, comprehensive, comprehensible documentation which will include IT service security blueprints for all systems and services. 3. Serves as a Subject Matter Expert (SME) and acknowledged point of contact to provide guidance on inquiries related to their area of responsibility, originating from both internal and external sources. Establishes the Cyber Security Operations team as the primary resource for advice on such matters and advises on standards and tools within their area of expertise. 4. Efficiently managing the workload of personnel and ensuring timely completion of assigned tasks to a superior standard. Continuously striving to improve both personal and business areas by coordinating and delivering work across various strands, including continuous improvement, project-related work, and operational tasks, while also promptly escalating issues as necessary. 5. Maintain detailed technical knowledge of IT Security products, systems, policies, and procedures used within the NHSBSA. 6. Ensure that all controls are in place to ensure continued compliance with the National Cyber Security Centre (NCSC) an the Department of Health and Social Care (DHSC) Cyber Assessment Framework (CAF)and continued adherence to HM Government Cyber security strategy and NCSC standards and best practice. 7. Supports the strategic direction of the Cyber security operation function by the development, maintenance, promotion and stewardship of Security Procedures and Standards, in accordance with the NHS BSAs requirements, IG policies and procedures, legislation and EU Directives. 8. Monitor, report, present or escalate issues as appropriate to the Head of Cyber Security & Infrastructure Services. 9. Implement, monitor and report on a number of areas including agreed service levels, KPI's and standards within security operations. 10. Tasked with offering proficient assistance and guidance throughout the entire lifecycle of a security solution implementation, encompassing both technical and non-technical aspects. This involves overseeing the migration of services across suppliers and working closely with architects to ensure that the solution and service design is accurately translated, built, delivered, and operated in accordance with security and business requirements. 11. Identify opportunities, engaging and fostering relationships and partnership working within the organisation, and with third parties, to identify and deliver value to the organisation. 12. Assist in the management of the security incident process by reviewing security incidents, vulnerabilities, and malfunctions related to the systems of NHS BSA. Take appropriate remedial actions, including addressing any performance-related targets not met by internal and external suppliers, to ensure the efficient resolution of incident. 13. Keeping abreast of technological and maintain an excellent understanding of the use of technology in delivering business objectives. 14. Research of the marketplace and constant awareness of industry trends and innovation using information to inform the Cyber security strategy of the NHSBSA and as input to design activities. 15. When required conduct forensically sound acquisitions of computer systems and associated media to accumulate evidence in the area of forensic computer science. This will require occasional periods of intense concentration to ensure any evidence collected can be used in a court of law. 16. Provide appropriate advice and guidance in penetration testing and improving the service offering. 17. Carry out reviews, internal audits and spot-checks to ensure the effective operation of (but not limited to): IDS/IPS, vulnerability and patch management, Email and Web Filtering, anti-malware, and hardening of operating systems and applications. 18. Provide expertise in the design and implementation of Specialist Security technologies and cloud technology systems such as, Azure, AWS, Oracle as well as physical device operating systems and the use of ancillary tooling for o/s management. 19. Fully engage and contribute to delivery of projects, change and continuous improvements by providing specialist information security advice. 20. Participating in procurement processes for hardware and software. Reviewing functional requirements and providing non-functional requirements to ensure the overall needs of the business are met from an ICT perspective. In addition to the above accountabilities, as post holder you are expected to1. Undertake additional duties and responsibilities in line with the purpose of your role and as agreed by your line manager.2. Demonstrate NHSBSA values and core capabilities in all aspects of your work.3. Encourage an environment where your own and colleagues safety and well-being is promoted.4 . click apply for full job details
Jul 04, 2025
Full time
Job summary Join our dynamic Digital, Data and Technology (DDaT) team at NHSBSA as a Cyber Security Operations Team Lead. You'll lead a team of specialists, manage security operations, and support various projects and initiatives. Your role involves ensuring compliance with security standards, managing incidents, and collaborating with internal and external stakeholders. Key Responsibilities: Lead and manage the Cyber Security Operations team. Ensure compliance with security standards (ISO27001, NCSC CAF). Manage security incidents and vulnerabilities. Collaborate with third-party suppliers and internal teams. Provide expert advice on security technologies and processes. Requirements: Proven team leadership experience.Strong knowledge of security technologies (firewalls, IDS/IPS, SIEM).Relevant qualifications (CISSP, CISM, etc.). Apply now to make a significant impact on NHS BSA's cyber security strategy! What do we offer?o 27 days leave (increasing with length of service) plus 8 bank holidayso Flexible working (we are happy to discuss options such as compressed hours)o Hybrid working model (we are currently working largely remotely)o Career development o Active wellbeing and inclusion networkso Excellent pensiono NHS Car lease schemeo Access to a wide range of benefits and high street discounts! Main duties of the job Ensure NHSBSA systems security is managed, with appropriate access control and monitoring. Produce and maintain comprehensive security documentation and blueprints. Provide guidance on security inquiries and establish the team as the primary resource for advice. Efficiently manage the workload of personnel, ensuring timely completion of tasks and continuous improvement. Ensure continued compliance with NCSC, DHSC Cyber Assessment Framework, and HM Government Cyber security strategy. Develop, maintain, and promote security procedures and standards in line with NHSBSA requirements. Implement, monitor, and report on agreed service levels, KPIs, and standards within security operations. Oversee the lifecycle of security solution implementation, ensuring accurate translation and operation. Engage and foster relationships within the organisation and with third parties to deliver value. Assist in managing security incidents, vulnerabilities, and malfunctions, ensuring efficient resolution. Conduct forensically sound acquisitions of computer systems and media for evidence collection. Provide advice and guidance in penetration testing and improving service offerings. Carry out reviews, internal audits, and spot-checks to ensure effective operation of security measures. Provide expertise in the design and implementation of specialist security technologies and cloud systems. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow. As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress. We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work. We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more. Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most! Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you. We are people connected to care. Job description Job responsibilities In this role, you are accountable for 1. As the Security operations team lead you will support the Infrastructure Services Manager/Head of Cyber Security & infrastructure Services ensuring NHSBSA systems security is managed and appropriate access control and monitoring on all systems is maintained. 2. To work with NHSBSA staff and Third Parties to ensure that security standards, governance and processes are in place for producing and maintaining up to date, comprehensive, comprehensible documentation which will include IT service security blueprints for all systems and services. 3. Serves as a Subject Matter Expert (SME) and acknowledged point of contact to provide guidance on inquiries related to their area of responsibility, originating from both internal and external sources. Establishes the Cyber Security Operations team as the primary resource for advice on such matters and advises on standards and tools within their area of expertise. 4. Efficiently managing the workload of personnel and ensuring timely completion of assigned tasks to a superior standard. Continuously striving to improve both personal and business areas by coordinating and delivering work across various strands, including continuous improvement, project-related work, and operational tasks, while also promptly escalating issues as necessary. 5. Maintain detailed technical knowledge of IT Security products, systems, policies, and procedures used within the NHSBSA. 6. Ensure that all controls are in place to ensure continued compliance with the National Cyber Security Centre (NCSC) an the Department of Health and Social Care (DHSC) Cyber Assessment Framework (CAF)and continued adherence to HM Government Cyber security strategy and NCSC standards and best practice. 7. Supports the strategic direction of the Cyber security operation function by the development, maintenance, promotion and stewardship of Security Procedures and Standards, in accordance with the NHS BSAs requirements, IG policies and procedures, legislation and EU Directives. 8. Monitor, report, present or escalate issues as appropriate to the Head of Cyber Security & Infrastructure Services. 9. Implement, monitor and report on a number of areas including agreed service levels, KPI's and standards within security operations. 10. Tasked with offering proficient assistance and guidance throughout the entire lifecycle of a security solution implementation, encompassing both technical and non-technical aspects. This involves overseeing the migration of services across suppliers and working closely with architects to ensure that the solution and service design is accurately translated, built, delivered, and operated in accordance with security and business requirements. 11. Identify opportunities, engaging and fostering relationships and partnership working within the organisation, and with third parties, to identify and deliver value to the organisation. 12. Assist in the management of the security incident process by reviewing security incidents, vulnerabilities, and malfunctions related to the systems of NHS BSA. Take appropriate remedial actions, including addressing any performance-related targets not met by internal and external suppliers, to ensure the efficient resolution of incident. 13. Keeping abreast of technological and maintain an excellent understanding of the use of technology in delivering business objectives. 14. Research of the marketplace and constant awareness of industry trends and innovation using information to inform the Cyber security strategy of the NHSBSA and as input to design activities. 15. When required conduct forensically sound acquisitions of computer systems and associated media to accumulate evidence in the area of forensic computer science. This will require occasional periods of intense concentration to ensure any evidence collected can be used in a court of law. 16. Provide appropriate advice and guidance in penetration testing and improving the service offering. 17. Carry out reviews, internal audits and spot-checks to ensure the effective operation of (but not limited to): IDS/IPS, vulnerability and patch management, Email and Web Filtering, anti-malware, and hardening of operating systems and applications. 18. Provide expertise in the design and implementation of Specialist Security technologies and cloud technology systems such as, Azure, AWS, Oracle as well as physical device operating systems and the use of ancillary tooling for o/s management. 19. Fully engage and contribute to delivery of projects, change and continuous improvements by providing specialist information security advice. 20. Participating in procurement processes for hardware and software. Reviewing functional requirements and providing non-functional requirements to ensure the overall needs of the business are met from an ICT perspective. In addition to the above accountabilities, as post holder you are expected to1. Undertake additional duties and responsibilities in line with the purpose of your role and as agreed by your line manager.2. Demonstrate NHSBSA values and core capabilities in all aspects of your work.3. Encourage an environment where your own and colleagues safety and well-being is promoted.4 . click apply for full job details
Elevate your career in search engine marketing and make a tangible impact on a leading brand in the insurance market. You'll join a dynamic team recognized for its innovative approach and exceptional results. This role offers a unique opportunity to shape the digital landscape and drive significant growth for a company known for its entrepreneurial spirit and commitment to excellence. As the Search Engine Marketing (SEM) Manager, you will play a pivotal role in driving new business acquisition through organic and paid search channels. Collaborate with an award-winning team, recognised with numerous industry accolades, and contribute to a brand that stands apart in a competitive market. Your expertise will be essential in optimising campaigns, managing agency partnerships, and extracting actionable insights from data to maximise ROI. This role offers a unique blend of strategic thinking, hands-on execution, and collaborative teamwork, allowing you to make a significant contribution to the company's success. Key Responsibilities: Oversee day-to-day SEM activities, including PPC, SEO, and affiliate marketing, to achieve business targets. Manage and optimise PPC campaigns, focusing on performance, reporting, and cost management. Plan and execute SEO workstreams, driving continuous improvement and aligning with commercial priorities. Maintain and expand the existing affiliate marketing footprint. Manage agency project teams, providing guidance and training to junior members. Support regular forecasting and budget planning exercises. Collaborate with marketing stakeholders to develop website content, enhance customer experiences, and contribute to the ongoing development of company websites. Stay informed about the latest developments in SEM marketing, particularly in LLMs, Generative AI, First Party Data, and online tracking & attribution. Ensure all marketing activities comply with company policies, including compliance, conduct, consumer duty, and privacy. Must-Have Qualifications: Proven experience in coordinating and delivering SEM campaigns, agency-side. Strong understanding of core SEM disciplines, including PPC and SEO campaign management. Excellent process management and administrative skills. Strong numeracy and digital analytics skills, with proficiency in tools like Excel, Looker Studio, Google Analytics 4, Google Search Console, SA360, and AWIN. Nice-to-Have Qualifications: Marketing experience in a regulated industry such as finance. About Aquent Talent: Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive. Client Description A leading brand in the insurance market, recognised as setting the standards others try to emulate. As one of the most entrepreneurial and nimble businesses in the sector, they prefer to focus on those parts of the industry which are more difficult and more unusual. It's a successful approach and one that's seen them grow into a highly profitable business with a brand that is the envy of the industry.
Jul 04, 2025
Full time
Elevate your career in search engine marketing and make a tangible impact on a leading brand in the insurance market. You'll join a dynamic team recognized for its innovative approach and exceptional results. This role offers a unique opportunity to shape the digital landscape and drive significant growth for a company known for its entrepreneurial spirit and commitment to excellence. As the Search Engine Marketing (SEM) Manager, you will play a pivotal role in driving new business acquisition through organic and paid search channels. Collaborate with an award-winning team, recognised with numerous industry accolades, and contribute to a brand that stands apart in a competitive market. Your expertise will be essential in optimising campaigns, managing agency partnerships, and extracting actionable insights from data to maximise ROI. This role offers a unique blend of strategic thinking, hands-on execution, and collaborative teamwork, allowing you to make a significant contribution to the company's success. Key Responsibilities: Oversee day-to-day SEM activities, including PPC, SEO, and affiliate marketing, to achieve business targets. Manage and optimise PPC campaigns, focusing on performance, reporting, and cost management. Plan and execute SEO workstreams, driving continuous improvement and aligning with commercial priorities. Maintain and expand the existing affiliate marketing footprint. Manage agency project teams, providing guidance and training to junior members. Support regular forecasting and budget planning exercises. Collaborate with marketing stakeholders to develop website content, enhance customer experiences, and contribute to the ongoing development of company websites. Stay informed about the latest developments in SEM marketing, particularly in LLMs, Generative AI, First Party Data, and online tracking & attribution. Ensure all marketing activities comply with company policies, including compliance, conduct, consumer duty, and privacy. Must-Have Qualifications: Proven experience in coordinating and delivering SEM campaigns, agency-side. Strong understanding of core SEM disciplines, including PPC and SEO campaign management. Excellent process management and administrative skills. Strong numeracy and digital analytics skills, with proficiency in tools like Excel, Looker Studio, Google Analytics 4, Google Search Console, SA360, and AWIN. Nice-to-Have Qualifications: Marketing experience in a regulated industry such as finance. About Aquent Talent: Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive. Client Description A leading brand in the insurance market, recognised as setting the standards others try to emulate. As one of the most entrepreneurial and nimble businesses in the sector, they prefer to focus on those parts of the industry which are more difficult and more unusual. It's a successful approach and one that's seen them grow into a highly profitable business with a brand that is the envy of the industry.
Business Affairs Manager - 12 month Keiyaku Shain Job ID: Amazon Japan G.K. - A43 At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THIS ROLE As a member of the Business Affairs team, you will be responsible for content analysis, acquisition and development efforts in Japan. This includes acquiring audio rights via licensing deals from content providers across Japan. You will help define our Japan content strategy. The ideal candidate should have excellent knowledge of the Japanese book industry and a broad overview about commercially relevant Japanese publications; confident and upbeat written and verbal communicator; highly organized and detail oriented; and able to thrive in a high-energy entrepreneurial environment. This is a 12 month Keiyaku Shain. As the Business Affairs Manager you will - Manage assigned publishers, providers and creators and operate Content Acquisitions and Partnerships to successfully implement the content strategy for Audible Japan - Proactively identify books and authors to meet the interests of our Japanese customers - Initiate negotiations for new deals with content creators, agents, publishers, and business development partners - Analyze and select book content to be offered to customers by leveraging internal data and monitoring media trends - Liaise with internal marketing, merchandising, metadata and production teams to ensure success of consumer content offering - Identify books and authors that meet the interests of customers - Collaborate with Audible cross-functional teams including Content Operations, Content Creation, Finance, Legal and PR to achieve Audible Japan business goals - Contribute to data centric strategy for new content opportunities including marketing opportunities - Lead operational deployment of new content properties including leading all internal operations required to report, process and clear commissioned series including working with Content Lifecyle to ensure seamless processing, ingestion and surfacing of 1p, 2p and 3p audio content including metadata on the UI - Overall ownership of the programming schedule, communicating with senior executives regarding overall strategy and high-profile releases - Own financial tracking and reporting of all of your projects through entire life-cycle from ideation to distribution - Effectively communicate progress to partners in accessible ways - Project management - be the POC for specific content projects for local and PR and marketing opportunities and be responsible for all aspects of its set-up and completion - Work with local and global Content team and cross-functional partners to maximize the value of content ABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners' imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home. BASIC QUALIFICATIONS - College degree or similar - 2+ years overall experience, including experience in content acquisition and planning, ideally in the consumer media space - Experience in publishing rights acquisition or licensing - Experience with negotiations - Experience to generate ideas and quickly execute upon actionable recommendations based on data - Business fluency in written and spoken Japanese PREFERRED QUALIFICATIONS - Communicates effectively (oral and written) both internally and externally, including the ability to communicate complex concepts and ideas to a diverse group of stakeholders - Solid familiarity with Japanese literature and culture - Experience and interest in digital/ technology/ consumer services and Internet media - Oral and written English language communication skills - Resourceful self-starter who will find opportunities rather than wait for inbound lead - History of working in ambiguity - Business fluency in other languages Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 04, 2025
Full time
Business Affairs Manager - 12 month Keiyaku Shain Job ID: Amazon Japan G.K. - A43 At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THIS ROLE As a member of the Business Affairs team, you will be responsible for content analysis, acquisition and development efforts in Japan. This includes acquiring audio rights via licensing deals from content providers across Japan. You will help define our Japan content strategy. The ideal candidate should have excellent knowledge of the Japanese book industry and a broad overview about commercially relevant Japanese publications; confident and upbeat written and verbal communicator; highly organized and detail oriented; and able to thrive in a high-energy entrepreneurial environment. This is a 12 month Keiyaku Shain. As the Business Affairs Manager you will - Manage assigned publishers, providers and creators and operate Content Acquisitions and Partnerships to successfully implement the content strategy for Audible Japan - Proactively identify books and authors to meet the interests of our Japanese customers - Initiate negotiations for new deals with content creators, agents, publishers, and business development partners - Analyze and select book content to be offered to customers by leveraging internal data and monitoring media trends - Liaise with internal marketing, merchandising, metadata and production teams to ensure success of consumer content offering - Identify books and authors that meet the interests of customers - Collaborate with Audible cross-functional teams including Content Operations, Content Creation, Finance, Legal and PR to achieve Audible Japan business goals - Contribute to data centric strategy for new content opportunities including marketing opportunities - Lead operational deployment of new content properties including leading all internal operations required to report, process and clear commissioned series including working with Content Lifecyle to ensure seamless processing, ingestion and surfacing of 1p, 2p and 3p audio content including metadata on the UI - Overall ownership of the programming schedule, communicating with senior executives regarding overall strategy and high-profile releases - Own financial tracking and reporting of all of your projects through entire life-cycle from ideation to distribution - Effectively communicate progress to partners in accessible ways - Project management - be the POC for specific content projects for local and PR and marketing opportunities and be responsible for all aspects of its set-up and completion - Work with local and global Content team and cross-functional partners to maximize the value of content ABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners' imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home. BASIC QUALIFICATIONS - College degree or similar - 2+ years overall experience, including experience in content acquisition and planning, ideally in the consumer media space - Experience in publishing rights acquisition or licensing - Experience with negotiations - Experience to generate ideas and quickly execute upon actionable recommendations based on data - Business fluency in written and spoken Japanese PREFERRED QUALIFICATIONS - Communicates effectively (oral and written) both internally and externally, including the ability to communicate complex concepts and ideas to a diverse group of stakeholders - Solid familiarity with Japanese literature and culture - Experience and interest in digital/ technology/ consumer services and Internet media - Oral and written English language communication skills - Resourceful self-starter who will find opportunities rather than wait for inbound lead - History of working in ambiguity - Business fluency in other languages Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Description It's an exciting time to join the Digital team here at AXA Health, with significant investment planned in all UK&I businesses to transform and deliver new digital services to our customers; and to streamline and automate our business processes. We're looking for an experienced Lead Test Engineer to join our Engineering team, to help with the delivery of our digital roadmap, develop our people and capabilities, and support our Engineering strategy to drive improvements across all teams. This is an excellent opportunity to work in a product-led operating model. In this model, all our teams align with value streams, which means that we have the necessary resources to take an idea from conception to completion with minimal handoffs. Our current focus is on developing our Single Digital Platform, based on Salesforce, involving a significant .NET estate, use of Azure services, and React frontend web applications. As a Lead Salesforce Test Engineer, you will learn about recent technology trends and influence the organisation to make the right choices. Our engineers are highly collaborative, respect opinions, and strive for continual improvement. You will contribute to our motivating atmosphere, energizing and encouraging achievement of common goals. At AXA, we prioritize working smart and empower employees to balance working from home and the office, which may include working from local offices such as Leeds, Middlesbrough, Bristol, Tunbridge Wells, and Bournemouth. We are open to flexible working arrangements, which you can discuss with Talent Acquisition. What you'll be doing: Act as a line manager, supervising and guiding a team of test engineers, sharing best practices in manual and exploratory testing on our Salesforce Platform. Oversee testing activities for teams responsible for frequent code deployments and delivering business value to production. Be hands-on, uplifting existing capabilities, with a focus on test automation. Lead the technical design, implementation, and maintenance of test automation within a CI/CD environment. Due to application volume, we reserve the right to close this advert early. If interested, please apply promptly. What you'll bring: Hands-on experience with Salesforce testing, including leadership roles in Test Engineering or SDET positions. Deep understanding of testing principles, methodologies, and SDLC. Expertise with test automation frameworks and tools. Experience with Provar or Copado Robotics Testing (CRT) is advantageous. Experience with load testing and reporting results. Strong manual testing skills, complemented by automation expertise. Proven process improvement experience to enhance testing efficiency. Eligibility to work in the UK is a precondition. What we offer: Salary up to £65,000, dependent on experience. Performance-based bonus, contributory pension scheme, life assurance, and other benefits. To apply, click the 'apply for this job' button, log in or create a profile, and submit your CV. We are an Equal Opportunities Employer and support accessibility adjustments upon request. If you have a long-term condition or disability, contact for support. Who we are: At AXA Health, we help members flourish with health and wellbeing support. We are transforming our business through digital experiences, passionate about making a difference for individuals, families, and organizations.
Jul 04, 2025
Full time
Description It's an exciting time to join the Digital team here at AXA Health, with significant investment planned in all UK&I businesses to transform and deliver new digital services to our customers; and to streamline and automate our business processes. We're looking for an experienced Lead Test Engineer to join our Engineering team, to help with the delivery of our digital roadmap, develop our people and capabilities, and support our Engineering strategy to drive improvements across all teams. This is an excellent opportunity to work in a product-led operating model. In this model, all our teams align with value streams, which means that we have the necessary resources to take an idea from conception to completion with minimal handoffs. Our current focus is on developing our Single Digital Platform, based on Salesforce, involving a significant .NET estate, use of Azure services, and React frontend web applications. As a Lead Salesforce Test Engineer, you will learn about recent technology trends and influence the organisation to make the right choices. Our engineers are highly collaborative, respect opinions, and strive for continual improvement. You will contribute to our motivating atmosphere, energizing and encouraging achievement of common goals. At AXA, we prioritize working smart and empower employees to balance working from home and the office, which may include working from local offices such as Leeds, Middlesbrough, Bristol, Tunbridge Wells, and Bournemouth. We are open to flexible working arrangements, which you can discuss with Talent Acquisition. What you'll be doing: Act as a line manager, supervising and guiding a team of test engineers, sharing best practices in manual and exploratory testing on our Salesforce Platform. Oversee testing activities for teams responsible for frequent code deployments and delivering business value to production. Be hands-on, uplifting existing capabilities, with a focus on test automation. Lead the technical design, implementation, and maintenance of test automation within a CI/CD environment. Due to application volume, we reserve the right to close this advert early. If interested, please apply promptly. What you'll bring: Hands-on experience with Salesforce testing, including leadership roles in Test Engineering or SDET positions. Deep understanding of testing principles, methodologies, and SDLC. Expertise with test automation frameworks and tools. Experience with Provar or Copado Robotics Testing (CRT) is advantageous. Experience with load testing and reporting results. Strong manual testing skills, complemented by automation expertise. Proven process improvement experience to enhance testing efficiency. Eligibility to work in the UK is a precondition. What we offer: Salary up to £65,000, dependent on experience. Performance-based bonus, contributory pension scheme, life assurance, and other benefits. To apply, click the 'apply for this job' button, log in or create a profile, and submit your CV. We are an Equal Opportunities Employer and support accessibility adjustments upon request. If you have a long-term condition or disability, contact for support. Who we are: At AXA Health, we help members flourish with health and wellbeing support. We are transforming our business through digital experiences, passionate about making a difference for individuals, families, and organizations.
Description It's an exciting time to join the Digital team here at AXA Health, with significant investment planned in all UK&I businesses to transform and deliver new digital services to our customers; and to streamline and automate our business processes. We're looking for an experienced Lead Test Engineer to join our Engineering team, to help with the delivery of our digital roadmap, develop our people and capabilities, and support our Engineering strategy to drive improvements across all teams. This is an excellent opportunity to work in a product-led operating model. In this model, all our teams align with value streams, which means that we have the necessary resources to take an idea from conception to completion with minimal handoffs. Our current focus is on developing our Single Digital Platform, based on Salesforce, involving a significant .NET estate, use of Azure services, and React frontend web applications. As a Lead Salesforce Test Engineer, you will learn about recent technology trends and influence the organisation to make the right choices. Our engineers are highly collaborative, respect opinions, and strive for continual improvement. You will contribute to our motivating atmosphere, energizing and encouraging achievement of common goals. At AXA, we prioritize working smart and empower employees to balance working from home and the office, which may include working from local offices such as Leeds, Middlesbrough, Bristol, Tunbridge Wells, and Bournemouth. We are open to flexible working arrangements, which you can discuss with Talent Acquisition. What you'll be doing: Act as a line manager, supervising and guiding a team of test engineers, sharing best practices in manual and exploratory testing on our Salesforce Platform. Oversee testing activities for teams responsible for frequent code deployments and delivering business value to production. Be hands-on, uplifting existing capabilities, with a focus on test automation. Lead the technical design, implementation, and maintenance of test automation within a CI/CD environment. Due to application volume, we reserve the right to close this advert early. If interested, please apply promptly. What you'll bring: Hands-on experience with Salesforce testing, including leadership roles in Test Engineering or SDET positions. Deep understanding of testing principles, methodologies, and SDLC. Expertise with test automation frameworks and tools. Experience with Provar or Copado Robotics Testing (CRT) is advantageous. Experience with load testing and reporting results. Strong manual testing skills, complemented by automation expertise. Proven process improvement experience to enhance testing efficiency. Eligibility to work in the UK is a precondition. What we offer: Salary up to £65,000, dependent on experience. Performance-based bonus, contributory pension scheme, life assurance, and other benefits. To apply, click the 'apply for this job' button, log in or create a profile, and submit your CV. We are an Equal Opportunities Employer and support accessibility adjustments upon request. If you have a long-term condition or disability, contact for support. Who we are: At AXA Health, we help members flourish with health and wellbeing support. We are transforming our business through digital experiences, passionate about making a difference for individuals, families, and organizations.
Jul 04, 2025
Full time
Description It's an exciting time to join the Digital team here at AXA Health, with significant investment planned in all UK&I businesses to transform and deliver new digital services to our customers; and to streamline and automate our business processes. We're looking for an experienced Lead Test Engineer to join our Engineering team, to help with the delivery of our digital roadmap, develop our people and capabilities, and support our Engineering strategy to drive improvements across all teams. This is an excellent opportunity to work in a product-led operating model. In this model, all our teams align with value streams, which means that we have the necessary resources to take an idea from conception to completion with minimal handoffs. Our current focus is on developing our Single Digital Platform, based on Salesforce, involving a significant .NET estate, use of Azure services, and React frontend web applications. As a Lead Salesforce Test Engineer, you will learn about recent technology trends and influence the organisation to make the right choices. Our engineers are highly collaborative, respect opinions, and strive for continual improvement. You will contribute to our motivating atmosphere, energizing and encouraging achievement of common goals. At AXA, we prioritize working smart and empower employees to balance working from home and the office, which may include working from local offices such as Leeds, Middlesbrough, Bristol, Tunbridge Wells, and Bournemouth. We are open to flexible working arrangements, which you can discuss with Talent Acquisition. What you'll be doing: Act as a line manager, supervising and guiding a team of test engineers, sharing best practices in manual and exploratory testing on our Salesforce Platform. Oversee testing activities for teams responsible for frequent code deployments and delivering business value to production. Be hands-on, uplifting existing capabilities, with a focus on test automation. Lead the technical design, implementation, and maintenance of test automation within a CI/CD environment. Due to application volume, we reserve the right to close this advert early. If interested, please apply promptly. What you'll bring: Hands-on experience with Salesforce testing, including leadership roles in Test Engineering or SDET positions. Deep understanding of testing principles, methodologies, and SDLC. Expertise with test automation frameworks and tools. Experience with Provar or Copado Robotics Testing (CRT) is advantageous. Experience with load testing and reporting results. Strong manual testing skills, complemented by automation expertise. Proven process improvement experience to enhance testing efficiency. Eligibility to work in the UK is a precondition. What we offer: Salary up to £65,000, dependent on experience. Performance-based bonus, contributory pension scheme, life assurance, and other benefits. To apply, click the 'apply for this job' button, log in or create a profile, and submit your CV. We are an Equal Opportunities Employer and support accessibility adjustments upon request. If you have a long-term condition or disability, contact for support. Who we are: At AXA Health, we help members flourish with health and wellbeing support. We are transforming our business through digital experiences, passionate about making a difference for individuals, families, and organizations.
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers' whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We're here to stay-and we're looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler-for our customers, their customers, and each other. Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog. About the role: Contentsquare is looking for a Senior GTM Recruiter to join our Talent Acquisition team in London. You'll work closely with hiring managers to drive full-cycle recruiting, source high-quality candidates, and fill critical roles that directly impact revenue growth. This is a hands-on role, ideal for someone who thrives in a fast-paced, high-growth environment and knows how to balance speed, quality, and candidate experience. What you'll do: Own the full recruitment cycle-from identifying and sourcing to engaging, evaluating, and closing the best GTM talent in the market. Partner with executives and hiring managers to design creative recruitment strategies and influence key hiring decisions. Deliver a white-glove experience: keep candidates informed and engaged, and ensure hiring managers are supported, prepared, and in sync throughout the process. Leverage creative sourcing strategies and tools to consistently grow and strengthen the talent pipeline. Handle a high volume of open roles each quarter and consistently deliver on hiring targets. What you'll need to succeed: Experience recruiting GTM roles for high-growth companies, ideally in the enterprise software industry. Experience recruiting sales talent trained in MEDDICC, Command of the Message, or similar structured sales methodologies. Collaborative, influential, and capable of building strong relationships with senior leaders. Ability to thrive in producing high volume recruiting results in a fast-paced, demanding environment and providing excellent candidate experiences In-depth direct sourcing expertise utilising a range of creative methods and sources Why you should join Contentsquare We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we're aligned with the employees' needs. Here are a few we want to highlight: - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year - Work flexibility: hybrid and remote work policies - Generous paid time-off policy (every location is different) - Immediate eligibility for birthing and non-birthing parental leave - Wellbeing and Home Office allowances - A Culture Crew in every country we're based in to coordinate regular activities for employees to get to know each other and bond outside of work - Every full-time employee receives stock options, allowing them to share in the company's success - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts - And more benefits tailored to each country Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here . Your personal data will be securely stored in our hosting provider's data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
Jul 04, 2025
Full time
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers' whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We're here to stay-and we're looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler-for our customers, their customers, and each other. Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog. About the role: Contentsquare is looking for a Senior GTM Recruiter to join our Talent Acquisition team in London. You'll work closely with hiring managers to drive full-cycle recruiting, source high-quality candidates, and fill critical roles that directly impact revenue growth. This is a hands-on role, ideal for someone who thrives in a fast-paced, high-growth environment and knows how to balance speed, quality, and candidate experience. What you'll do: Own the full recruitment cycle-from identifying and sourcing to engaging, evaluating, and closing the best GTM talent in the market. Partner with executives and hiring managers to design creative recruitment strategies and influence key hiring decisions. Deliver a white-glove experience: keep candidates informed and engaged, and ensure hiring managers are supported, prepared, and in sync throughout the process. Leverage creative sourcing strategies and tools to consistently grow and strengthen the talent pipeline. Handle a high volume of open roles each quarter and consistently deliver on hiring targets. What you'll need to succeed: Experience recruiting GTM roles for high-growth companies, ideally in the enterprise software industry. Experience recruiting sales talent trained in MEDDICC, Command of the Message, or similar structured sales methodologies. Collaborative, influential, and capable of building strong relationships with senior leaders. Ability to thrive in producing high volume recruiting results in a fast-paced, demanding environment and providing excellent candidate experiences In-depth direct sourcing expertise utilising a range of creative methods and sources Why you should join Contentsquare We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we're aligned with the employees' needs. Here are a few we want to highlight: - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year - Work flexibility: hybrid and remote work policies - Generous paid time-off policy (every location is different) - Immediate eligibility for birthing and non-birthing parental leave - Wellbeing and Home Office allowances - A Culture Crew in every country we're based in to coordinate regular activities for employees to get to know each other and bond outside of work - Every full-time employee receives stock options, allowing them to share in the company's success - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts - And more benefits tailored to each country Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here . Your personal data will be securely stored in our hosting provider's data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
HR strategy and leadership: Develop and implement HR strategies that support the Group's vision, mission, and growth objectives. Partner with the Group's Board Members and Senior Management team, providing expert advice on people-related topics, ensuring alignment between people practices and business goals. Drive initiatives to enhance employee engagement, retention and productivity. Leader of the Commercial and Office Manager to ensure all HR administration tasks are executed accurately and timely. Talent acquisition and recruitment: Oversee and manage the recruitment process to attract top talent, ensuring a diverse and inclusive hiring strategy. Actively build a talent pipeline to ensure the business has contingency. Develop and maintain strong relationships with recruitment agencies and other talent networks. Ensure the agency is positioned as an employer of choice within the digital marketing industry. Employee engagement and culture: Foster a positive, inclusive, and high-performance culture that supports employee engagement and retention. Design and implement employee engagement programs, including recognition, feedback, and team-building initiatives. Act as a trusted advisor to employees and leadership on all matters related to company culture, employee relations, and well-being. Performance management and development: Lead the development of performance excellence to drive accountability, feedback, and employee development. Implement training and development initiatives to enhance the skills and capabilities of staff. Support line managers with succession planning and carrying out skills gap analysis. Promote a continuous learning environment and career progression opportunities for employees. Compensation and benefits: Oversee compensation and benefits schemes to ensure they are competitive, fair, and aligned with industry standards. Manage payroll, bonuses, and benefits administration in accordance with UK regulations. Conduct annual reviews of compensation packages to ensure market competitiveness. Compliance and best practice: Ensure that all HR practices and processes comply with UK employment law and relevant regulations. Stay updated on HR trends, best practices, and legal requirements, incorporating these into the agency's policies and procedures. Highlight potential risks with employment law updates and options to mitigate or minimise disruption to the business. Manage the employee lifecycle, including onboarding, disciplinary processes, and exits. HR systems and reporting: Oversee HR systems and technology to streamline processes and improve efficiency. Develop and maintain key HR metrics to monitor and report on key people data; performance, turnover, engagement, and other relevant data. Senior Management Team Responsibilities: Executing business strategy and operational decisions as directed by the Board. Ensure SMT priorities are aligned to overall board priorities. Nimbleness -quick thinking, agile and adaptable. Ability to adjust to changing/challenging circumstances. Challenge each others thinking. Peer review all recommendations before they are brought to the board for approval. Skills and Knowledge: Strong understanding of UK employment law and best practices. Exceptional interpersonal and communication skills, with the ability to build relationships across all levels of the organisation. Experience in driving culture change and managing employee engagement initiatives. A strategic thinker who can align HR initiatives with the agency's long-term goals. High level of confidentiality, professionalism, and emotional intelligence. Strong organisational skills with the ability to manage multiple projects simultaneously. You will demonstrate our Company values in your day to day interactions with team members and clients. Interpersonal skills - Clear and effective communicator. Provide feedback. Ability to actively listen to team members building trust. Resolve conflicts.
Jul 04, 2025
Full time
HR strategy and leadership: Develop and implement HR strategies that support the Group's vision, mission, and growth objectives. Partner with the Group's Board Members and Senior Management team, providing expert advice on people-related topics, ensuring alignment between people practices and business goals. Drive initiatives to enhance employee engagement, retention and productivity. Leader of the Commercial and Office Manager to ensure all HR administration tasks are executed accurately and timely. Talent acquisition and recruitment: Oversee and manage the recruitment process to attract top talent, ensuring a diverse and inclusive hiring strategy. Actively build a talent pipeline to ensure the business has contingency. Develop and maintain strong relationships with recruitment agencies and other talent networks. Ensure the agency is positioned as an employer of choice within the digital marketing industry. Employee engagement and culture: Foster a positive, inclusive, and high-performance culture that supports employee engagement and retention. Design and implement employee engagement programs, including recognition, feedback, and team-building initiatives. Act as a trusted advisor to employees and leadership on all matters related to company culture, employee relations, and well-being. Performance management and development: Lead the development of performance excellence to drive accountability, feedback, and employee development. Implement training and development initiatives to enhance the skills and capabilities of staff. Support line managers with succession planning and carrying out skills gap analysis. Promote a continuous learning environment and career progression opportunities for employees. Compensation and benefits: Oversee compensation and benefits schemes to ensure they are competitive, fair, and aligned with industry standards. Manage payroll, bonuses, and benefits administration in accordance with UK regulations. Conduct annual reviews of compensation packages to ensure market competitiveness. Compliance and best practice: Ensure that all HR practices and processes comply with UK employment law and relevant regulations. Stay updated on HR trends, best practices, and legal requirements, incorporating these into the agency's policies and procedures. Highlight potential risks with employment law updates and options to mitigate or minimise disruption to the business. Manage the employee lifecycle, including onboarding, disciplinary processes, and exits. HR systems and reporting: Oversee HR systems and technology to streamline processes and improve efficiency. Develop and maintain key HR metrics to monitor and report on key people data; performance, turnover, engagement, and other relevant data. Senior Management Team Responsibilities: Executing business strategy and operational decisions as directed by the Board. Ensure SMT priorities are aligned to overall board priorities. Nimbleness -quick thinking, agile and adaptable. Ability to adjust to changing/challenging circumstances. Challenge each others thinking. Peer review all recommendations before they are brought to the board for approval. Skills and Knowledge: Strong understanding of UK employment law and best practices. Exceptional interpersonal and communication skills, with the ability to build relationships across all levels of the organisation. Experience in driving culture change and managing employee engagement initiatives. A strategic thinker who can align HR initiatives with the agency's long-term goals. High level of confidentiality, professionalism, and emotional intelligence. Strong organisational skills with the ability to manage multiple projects simultaneously. You will demonstrate our Company values in your day to day interactions with team members and clients. Interpersonal skills - Clear and effective communicator. Provide feedback. Ability to actively listen to team members building trust. Resolve conflicts.