JOB TITLE: Administrator REPORTS TO: Administration Coordinator SUPERVISES: N/A HEALTH & SAFETY All the company employees are required to: 1. Act responsibly and to do everything they can to prevent injury to themselves and other persons 2. Observe all rules and appropriate operating procedures and instructions regarding safety at all times 3. Correctly use safety equipment, protective devices and PPE 4. Inform their immediate superior of all accidents, dangerous occurrences, near miss events, damage or potentially dangerous situations, whether persons are injured or not 5. Assist in the investigation of any accidents or incidents 6. Report any unsafe or defective plant, tools, equipment, PPE, practices, methods or other hazards 7. Participate in improving Health & Safety in the Company by making suggestions in these matters to the Manager, Supervisor or Safety Representative OBJECTIVES: 1. To ensure that Health & Safety procedures are adhered to at all times 2. To ensure that all work completed is accurately charged in accordance with customer contracts 3. To assist in raising purchase orders and maintaining records as required RESPONSIBILITIES 1. To answer all inbound calls in a polite and professional manner logging the details accurately in (url removed) 2. To build strong relationships with both external and internal customers 3. To ensure prompt resolution of complaints with a strong focus on customer retention 4. To assist credit control with outstanding debts by way of query resolution 5. Understand the daily driver debrief process and deal with any issues raised maintaining records of actions in (url removed) 6. To fulfil Health and Safety responsibilities by ensuring that all work undertaken is in accordance with the company's Health & Safety policies and procedures and any relevant legislation 7. To undertake any other such duties as may reasonably be required within the Service Centre 8. To undertake any training and development as required 9. To support the Administration Cooordinator in ad hoc projects SKILLS & QUALIFICATIONS 1. Numerate and PC literate with good telephone manner and interpersonal skills 2. Ability to work on own initiative in high pressure environment 3. Attention to detail Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Jan 02, 2026
Contractor
JOB TITLE: Administrator REPORTS TO: Administration Coordinator SUPERVISES: N/A HEALTH & SAFETY All the company employees are required to: 1. Act responsibly and to do everything they can to prevent injury to themselves and other persons 2. Observe all rules and appropriate operating procedures and instructions regarding safety at all times 3. Correctly use safety equipment, protective devices and PPE 4. Inform their immediate superior of all accidents, dangerous occurrences, near miss events, damage or potentially dangerous situations, whether persons are injured or not 5. Assist in the investigation of any accidents or incidents 6. Report any unsafe or defective plant, tools, equipment, PPE, practices, methods or other hazards 7. Participate in improving Health & Safety in the Company by making suggestions in these matters to the Manager, Supervisor or Safety Representative OBJECTIVES: 1. To ensure that Health & Safety procedures are adhered to at all times 2. To ensure that all work completed is accurately charged in accordance with customer contracts 3. To assist in raising purchase orders and maintaining records as required RESPONSIBILITIES 1. To answer all inbound calls in a polite and professional manner logging the details accurately in (url removed) 2. To build strong relationships with both external and internal customers 3. To ensure prompt resolution of complaints with a strong focus on customer retention 4. To assist credit control with outstanding debts by way of query resolution 5. Understand the daily driver debrief process and deal with any issues raised maintaining records of actions in (url removed) 6. To fulfil Health and Safety responsibilities by ensuring that all work undertaken is in accordance with the company's Health & Safety policies and procedures and any relevant legislation 7. To undertake any other such duties as may reasonably be required within the Service Centre 8. To undertake any training and development as required 9. To support the Administration Cooordinator in ad hoc projects SKILLS & QUALIFICATIONS 1. Numerate and PC literate with good telephone manner and interpersonal skills 2. Ability to work on own initiative in high pressure environment 3. Attention to detail Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
OTR are looking for a Grants & Corporate Fundraising Coordinator to work as part of the Fundraising & Communications Team. This role is the organisational engine for income through trusts and foundation grants, and corporate fundraising, within OTR s fundraising mix. It would suit an organised individual with a strong interest in relationship management, and proven writing abilities. Working collaboratively with the Head of Fundraising & Communications, the post-holder will cultivate and nurture funder relationships and be responsible for researching and writing compelling case for support copy for applications. They will maintain accurate and up-to-date pipeline planning and customer relationship management (CRM) records, and, once familiar with OTR, will have the opportunity to lead on mid-level funder opportunity management. The successful candidate will have demonstrable experience working in fundraising, identifying and tracking funding opportunities, drafting proposals, and raising funds. To find out more about the role please download the job pack. If you would like an informal chat about the role, please email the main contact as listed in the job pack To apply for this role click the 'Apply now' button We welcome applications from all sections of the community and are committed to developing a team that reflects the diversity of the people we work with OTR & Benefits: OTR is a mental health social movement by and for young people. The charity is at an exciting stage of its 59-year history and is proud to be reaching more young people than ever before (over 20,000) across Bristol, South Gloucestershire, and North Somerset with creative and diverse mental health and wellbeing info and support. Our approach to mental health is grounded in a set of beliefs and assumptions that underpins all of our work. We believe in celebrating diversity, empowering and mobilising young people to make change, and that catering to the unique strengths, interests and circumstances surrounding young people is key. Our approach centres on collaboration and partnership, building relationships between individuals, peers and communities. Each day is as engaging and fulfilling as the last, and with a network of supportive, community minded people, we hope you ll feel welcome here. As a thank you, we like to compensate our employees for the important work they do with a range of benefits including a flexible leave policy, healthcare cost and wellbeing assistance with HealthShield, flexible and hybrid working arrangements, enhanced sick pay, parental leave, continual training and development, social and wellbeing events, and more (subject to contractual terms and conditions). A Willingness to Work with Difference At OTR, whatever your role or professional background, you will be expected to work in a way that is anti-oppressive and inclusive. A key focus for OTR is to develop an organisation that is inclusive for all but we do not claim to be experts in this. We are committed to continuous learning and improvement in these areas and invite you to join us on this journey. OTR recognises the benefits to individual practice and organisational credibility of having a diverse community of staff and volunteers and to this end is continually working towards building and maintaining an environment which values and pursues diversity accordingly. We recognise that tackling systemic inequality, prejudice, racism and oppressive practice requires each of us to actively engage, self-examine and make changes where necessary, in order to improve access and equitable experience for all in society and all of those who come through our doors at OTR.
Jan 02, 2026
Full time
OTR are looking for a Grants & Corporate Fundraising Coordinator to work as part of the Fundraising & Communications Team. This role is the organisational engine for income through trusts and foundation grants, and corporate fundraising, within OTR s fundraising mix. It would suit an organised individual with a strong interest in relationship management, and proven writing abilities. Working collaboratively with the Head of Fundraising & Communications, the post-holder will cultivate and nurture funder relationships and be responsible for researching and writing compelling case for support copy for applications. They will maintain accurate and up-to-date pipeline planning and customer relationship management (CRM) records, and, once familiar with OTR, will have the opportunity to lead on mid-level funder opportunity management. The successful candidate will have demonstrable experience working in fundraising, identifying and tracking funding opportunities, drafting proposals, and raising funds. To find out more about the role please download the job pack. If you would like an informal chat about the role, please email the main contact as listed in the job pack To apply for this role click the 'Apply now' button We welcome applications from all sections of the community and are committed to developing a team that reflects the diversity of the people we work with OTR & Benefits: OTR is a mental health social movement by and for young people. The charity is at an exciting stage of its 59-year history and is proud to be reaching more young people than ever before (over 20,000) across Bristol, South Gloucestershire, and North Somerset with creative and diverse mental health and wellbeing info and support. Our approach to mental health is grounded in a set of beliefs and assumptions that underpins all of our work. We believe in celebrating diversity, empowering and mobilising young people to make change, and that catering to the unique strengths, interests and circumstances surrounding young people is key. Our approach centres on collaboration and partnership, building relationships between individuals, peers and communities. Each day is as engaging and fulfilling as the last, and with a network of supportive, community minded people, we hope you ll feel welcome here. As a thank you, we like to compensate our employees for the important work they do with a range of benefits including a flexible leave policy, healthcare cost and wellbeing assistance with HealthShield, flexible and hybrid working arrangements, enhanced sick pay, parental leave, continual training and development, social and wellbeing events, and more (subject to contractual terms and conditions). A Willingness to Work with Difference At OTR, whatever your role or professional background, you will be expected to work in a way that is anti-oppressive and inclusive. A key focus for OTR is to develop an organisation that is inclusive for all but we do not claim to be experts in this. We are committed to continuous learning and improvement in these areas and invite you to join us on this journey. OTR recognises the benefits to individual practice and organisational credibility of having a diverse community of staff and volunteers and to this end is continually working towards building and maintaining an environment which values and pursues diversity accordingly. We recognise that tackling systemic inequality, prejudice, racism and oppressive practice requires each of us to actively engage, self-examine and make changes where necessary, in order to improve access and equitable experience for all in society and all of those who come through our doors at OTR.
Salary range: £90,000 based on skills and experience Location: London Office Contract: Full time, Permanent About RUSI The Royal United Services Institute (RUSI) is registered charity and an independent, not-for-profit membership organisation that serves as a think tank engaged in evidence-based research on defence, security and geopolitics. RUSI's main activities include research, publications, hosting member and other events, training, and capacity building to develop and disseminate practical policy solutions to pressing global challenges. Our mission and values are underpinned by the ambition to build a more secure, equitable and stable world. Main purpose of the post We are seeking to appoint an experienced individual to spearhead RUSI's research fundraising efforts. The successful candidate will broaden and grow opportunities for research income by identifying, pursuing, and delivering new funding for research across the Institute, while aligning with RUSI's ongoing research priorities and strategic plan. The postholder will lead a wide range of research business development activity, including overseeing major competitive bids to governments and multilateral bodies; developing proposals for and building relationships with foundations; building partnerships with think tanks, primes, and academia; and securing flexible funding for RUSI's research programmes from corporates and high-net-worth individuals (working closely with the Development Director and Memberships team). They will work alongside RUSI's research directors, subject-matter experts, and central services to support RUSI's research groups with research fundraising and to develop cross cutting opportunities. Success in this role will be demonstrated through: • The number and quality of new and incremental opportunities and strategic relationships initiated for research funding; • Tangible progress towards RUSI's strategic plan objectives, particularly in generating funding for cross cutting research priorities; • Consistently high quality, reliable, and timely support to research teams, enabling them to meet funding goals and targets; and • The strong performance and professional development of the Business Development team. The Director of Research Business Development will lead a team including a Bids Manager and BD Coordinator. The successful candidate will report to the Director of Research and will be a member of RUSI's Management Group and Impact Committee. Key Responsibilities 1. Strategic Research Funding Leadership Design and deliver a n annual research fundraising strategy for each research group and the cross cutting themes aligned to RUSI's institutional priorities, in partnership with research leadership and SMT. Identify and prioritise high value funding opportunities from foundations, governments, corporates, multilaterals, academic consortia, and major donors. Ensure funding approaches reflect RUSI's strategic plan, research capacities, and long term ambitions. Maintain oversight of major bids and cross programmatic activity, ensuring consistent standards, strong narratives, cost recovery, and competitive positioning. Strengthen business development processes (e.g., go/no go decision making, competitive awareness, pricing, cost recovery, forward planning, and due diligence). 2. Funder & Partner Development Person specification Essential skills and experience Excellent communications and writing skills in English, both written and spoken. Other languages are desirable. Strong IT and Microsoft skills (Excel, Word, Outlook, and PowerPoint) including the use of databases. Interpersonal skills and social competence to interact with people of all levels across an organisation, based in different geographic locations, in a confident and professional manner, including effective communication and negotiation skills. Ability to manage tight deadlines, multitask, and to handle sensitive and confidential matters with discretion. 25 days annual leave (rising with service). Additional days off during Christmas - RUSI Christmas closure days. Generous pension contributions at 6% employer contribution. Access to 24/7 Employee Assistance Programme. Life Assurance (after successful completion of 6 months in post). Rental deposit scheme (after successful completion of 6 months in post). Free access to RUSI's world leading programme of events and conferences, research materials and library. Trained Mental Health First Aiders Enhanced maternity and paternity leave £90,000 (depending on skills and experience)
Jan 02, 2026
Full time
Salary range: £90,000 based on skills and experience Location: London Office Contract: Full time, Permanent About RUSI The Royal United Services Institute (RUSI) is registered charity and an independent, not-for-profit membership organisation that serves as a think tank engaged in evidence-based research on defence, security and geopolitics. RUSI's main activities include research, publications, hosting member and other events, training, and capacity building to develop and disseminate practical policy solutions to pressing global challenges. Our mission and values are underpinned by the ambition to build a more secure, equitable and stable world. Main purpose of the post We are seeking to appoint an experienced individual to spearhead RUSI's research fundraising efforts. The successful candidate will broaden and grow opportunities for research income by identifying, pursuing, and delivering new funding for research across the Institute, while aligning with RUSI's ongoing research priorities and strategic plan. The postholder will lead a wide range of research business development activity, including overseeing major competitive bids to governments and multilateral bodies; developing proposals for and building relationships with foundations; building partnerships with think tanks, primes, and academia; and securing flexible funding for RUSI's research programmes from corporates and high-net-worth individuals (working closely with the Development Director and Memberships team). They will work alongside RUSI's research directors, subject-matter experts, and central services to support RUSI's research groups with research fundraising and to develop cross cutting opportunities. Success in this role will be demonstrated through: • The number and quality of new and incremental opportunities and strategic relationships initiated for research funding; • Tangible progress towards RUSI's strategic plan objectives, particularly in generating funding for cross cutting research priorities; • Consistently high quality, reliable, and timely support to research teams, enabling them to meet funding goals and targets; and • The strong performance and professional development of the Business Development team. The Director of Research Business Development will lead a team including a Bids Manager and BD Coordinator. The successful candidate will report to the Director of Research and will be a member of RUSI's Management Group and Impact Committee. Key Responsibilities 1. Strategic Research Funding Leadership Design and deliver a n annual research fundraising strategy for each research group and the cross cutting themes aligned to RUSI's institutional priorities, in partnership with research leadership and SMT. Identify and prioritise high value funding opportunities from foundations, governments, corporates, multilaterals, academic consortia, and major donors. Ensure funding approaches reflect RUSI's strategic plan, research capacities, and long term ambitions. Maintain oversight of major bids and cross programmatic activity, ensuring consistent standards, strong narratives, cost recovery, and competitive positioning. Strengthen business development processes (e.g., go/no go decision making, competitive awareness, pricing, cost recovery, forward planning, and due diligence). 2. Funder & Partner Development Person specification Essential skills and experience Excellent communications and writing skills in English, both written and spoken. Other languages are desirable. Strong IT and Microsoft skills (Excel, Word, Outlook, and PowerPoint) including the use of databases. Interpersonal skills and social competence to interact with people of all levels across an organisation, based in different geographic locations, in a confident and professional manner, including effective communication and negotiation skills. Ability to manage tight deadlines, multitask, and to handle sensitive and confidential matters with discretion. 25 days annual leave (rising with service). Additional days off during Christmas - RUSI Christmas closure days. Generous pension contributions at 6% employer contribution. Access to 24/7 Employee Assistance Programme. Life Assurance (after successful completion of 6 months in post). Rental deposit scheme (after successful completion of 6 months in post). Free access to RUSI's world leading programme of events and conferences, research materials and library. Trained Mental Health First Aiders Enhanced maternity and paternity leave £90,000 (depending on skills and experience)
ABOUT BRIGHTPIP BrightPIP (Brighton Parent/Infant Psychological Therapy) is a specialist infant mental health charity supporting babies aged 0 3 and their families across Brighton & Hove and Sussex. We provide early therapeutic intervention to strengthen relationships and prevent cycles of intergenerational trauma. We are a small, friendly and growing charity, supported by a dedicated clinical team and Trustee Board. As we expand to support up to 250 families per year, we are strengthening our operational and coordination capacity. ABOUT THE ROLE We are seeking an enthusiastic, creative and highly organised Marketing & Fundraising Coordinator to grow BrightPIP s visibility, income and community engagement. This role sits at the heart of BrightPIP s external presence, working closely with clinicians, trustees and supporters to tell our story and build sustainable income. This is a key role within the charity. You will lead our day-to-day marketing and communications, and support and deliver community fundraising campaigns and events. You will also build strong relationships with supporters, nurseries/schools, community groups and corporate partners. This role is ideal for a confident self-starter who enjoys storytelling, connecting with people, and shaping a growing role within a values-driven organisation. The role will evolve as the charity grows, offering opportunities to develop new campaigns, partnerships and communications. You will report to the Clinical Director and work closely with the clinical team, fundraiser and trustees. KEY RESPONSIBILITIES Lead BrightPIP s marketing, communications and brand presence across digital and print channels Create and schedule social media content, newsletters, blogs and website updates Support and deliver community fundraising campaigns, events and challenge activities Steward supporters, families, nurseries/schools, community groups and corporate partners Write case studies, supporter stories and communications materials (with safeguarding oversight) Support press activity and media engagement Work closely with clinicians, the fundraiser and trustees to support BrightPIP s growth ABOUT YOU We are looking for someone who is creative, confident and people-focused, with a passion for telling meaningful stories and connecting communities with a cause they believe in. Do you ? Enjoy creating engaging content and campaigns that bring a charity s work to life Feel confident managing social media, newsletters and digital communications Like building relationships with supporters, community groups and partners Enjoy planning and delivering fundraising activities and events Have a good eye for brand, tone and consistency Use insight and engagement trends to shape future activity Take initiative, enjoy variety, and like seeing the impact of your work Experience in marketing, fundraising, communications or community engagement is essential. Experience with tools such as Canva, Mailchimp or WordPress is desirable. WHAT WE OFFER Being part of a pioneering, highly specialist team who are passionate about our mission and supportive of each other Flexible, family-friendly working, with hybrid working Opportunity to shape and grow with the role as the charity expands CPD and development opportunities HOW TO APPLY Please submit: Your CV A short supporting statement explaining why you are interested in the role and how your experience meets the person specification SAFEGUARDING BrightPIP is committed to safeguarding and promoting the welfare of babies, children and families. All appointments are subject to an enhanced DBS check.
Jan 02, 2026
Full time
ABOUT BRIGHTPIP BrightPIP (Brighton Parent/Infant Psychological Therapy) is a specialist infant mental health charity supporting babies aged 0 3 and their families across Brighton & Hove and Sussex. We provide early therapeutic intervention to strengthen relationships and prevent cycles of intergenerational trauma. We are a small, friendly and growing charity, supported by a dedicated clinical team and Trustee Board. As we expand to support up to 250 families per year, we are strengthening our operational and coordination capacity. ABOUT THE ROLE We are seeking an enthusiastic, creative and highly organised Marketing & Fundraising Coordinator to grow BrightPIP s visibility, income and community engagement. This role sits at the heart of BrightPIP s external presence, working closely with clinicians, trustees and supporters to tell our story and build sustainable income. This is a key role within the charity. You will lead our day-to-day marketing and communications, and support and deliver community fundraising campaigns and events. You will also build strong relationships with supporters, nurseries/schools, community groups and corporate partners. This role is ideal for a confident self-starter who enjoys storytelling, connecting with people, and shaping a growing role within a values-driven organisation. The role will evolve as the charity grows, offering opportunities to develop new campaigns, partnerships and communications. You will report to the Clinical Director and work closely with the clinical team, fundraiser and trustees. KEY RESPONSIBILITIES Lead BrightPIP s marketing, communications and brand presence across digital and print channels Create and schedule social media content, newsletters, blogs and website updates Support and deliver community fundraising campaigns, events and challenge activities Steward supporters, families, nurseries/schools, community groups and corporate partners Write case studies, supporter stories and communications materials (with safeguarding oversight) Support press activity and media engagement Work closely with clinicians, the fundraiser and trustees to support BrightPIP s growth ABOUT YOU We are looking for someone who is creative, confident and people-focused, with a passion for telling meaningful stories and connecting communities with a cause they believe in. Do you ? Enjoy creating engaging content and campaigns that bring a charity s work to life Feel confident managing social media, newsletters and digital communications Like building relationships with supporters, community groups and partners Enjoy planning and delivering fundraising activities and events Have a good eye for brand, tone and consistency Use insight and engagement trends to shape future activity Take initiative, enjoy variety, and like seeing the impact of your work Experience in marketing, fundraising, communications or community engagement is essential. Experience with tools such as Canva, Mailchimp or WordPress is desirable. WHAT WE OFFER Being part of a pioneering, highly specialist team who are passionate about our mission and supportive of each other Flexible, family-friendly working, with hybrid working Opportunity to shape and grow with the role as the charity expands CPD and development opportunities HOW TO APPLY Please submit: Your CV A short supporting statement explaining why you are interested in the role and how your experience meets the person specification SAFEGUARDING BrightPIP is committed to safeguarding and promoting the welfare of babies, children and families. All appointments are subject to an enhanced DBS check.
Are you an organised, proactive, and people-focused individual with a positive, can-do attitude? Do you enjoy motivating others and delivering engaging training? We re looking for a Volunteer Coordinator & Trainer to play a key role in supporting and developing our volunteer community. While prior experience working directly with volunteers is beneficial, it s not essential. What matters most is your enthusiasm, strong organisational skills, and willingness to roll up your sleeves and get involved in a varied and rewarding role. About Us The Life Chance Trust is a South Devon-based charity transforming the futures of young people aged who have experienced trauma, adversity, or disrupted education. Through mentoring, life skills development, and community engagement, we empower young people to build resilience, achieve their goals, and thrive. The Role We are seeking a passionate and dedicated Volunteer Coordinator & Trainer to recruit, train, and support a growing team of volunteer mentors. This role combines coordination, training delivery, and hands-on involvement in our programmes, offering a unique opportunity to shape and strengthen the volunteer experience within a young and evolving charity. Key Responsibilities Manage the full volunteer recruitment process, ensuring safer recruitment best practice throughout. Design, develop, and deliver engaging training, supervision, and an ongoing CPD programme for volunteers. Create and implement a volunteer reward and recognition programme, including events and initiatives to support retention. Conduct two volunteer feedback surveys annually, capturing insights to inform learning and improvement. Support the delivery of Life Skills Workshops on topics such as wellbeing, cooking, budgeting, and employability. Network across Devon to raise awareness of the charity and attract new volunteers. Build strong relationships with partners and represent The Life Chance Trust within the community. What We Offer A warm, friendly, and supportive working environment Competitive salary and pension scheme Regular supervision and opportunities for professional development About You Essential Upbeat, enthusiastic, and motivated, with a flexible and proactive approach Strong multitasking skills and the ability to work at pace Experience managing or coordinating volunteers or staff Excellent administrative skills and attention to detail Strong interpersonal, organisational, and communication skills A relevant qualification (minimum Level 3) Full UK driving licence Desirable Experience delivering training or workshops Knowledge of safeguarding practices and volunteer management systems Background or qualification in HR or administration Safeguarding & Inclusion This role is subject to an enhanced DBS check. We are committed to equality, diversity, and inclusion, and warmly welcome applications from all backgrounds.
Jan 02, 2026
Full time
Are you an organised, proactive, and people-focused individual with a positive, can-do attitude? Do you enjoy motivating others and delivering engaging training? We re looking for a Volunteer Coordinator & Trainer to play a key role in supporting and developing our volunteer community. While prior experience working directly with volunteers is beneficial, it s not essential. What matters most is your enthusiasm, strong organisational skills, and willingness to roll up your sleeves and get involved in a varied and rewarding role. About Us The Life Chance Trust is a South Devon-based charity transforming the futures of young people aged who have experienced trauma, adversity, or disrupted education. Through mentoring, life skills development, and community engagement, we empower young people to build resilience, achieve their goals, and thrive. The Role We are seeking a passionate and dedicated Volunteer Coordinator & Trainer to recruit, train, and support a growing team of volunteer mentors. This role combines coordination, training delivery, and hands-on involvement in our programmes, offering a unique opportunity to shape and strengthen the volunteer experience within a young and evolving charity. Key Responsibilities Manage the full volunteer recruitment process, ensuring safer recruitment best practice throughout. Design, develop, and deliver engaging training, supervision, and an ongoing CPD programme for volunteers. Create and implement a volunteer reward and recognition programme, including events and initiatives to support retention. Conduct two volunteer feedback surveys annually, capturing insights to inform learning and improvement. Support the delivery of Life Skills Workshops on topics such as wellbeing, cooking, budgeting, and employability. Network across Devon to raise awareness of the charity and attract new volunteers. Build strong relationships with partners and represent The Life Chance Trust within the community. What We Offer A warm, friendly, and supportive working environment Competitive salary and pension scheme Regular supervision and opportunities for professional development About You Essential Upbeat, enthusiastic, and motivated, with a flexible and proactive approach Strong multitasking skills and the ability to work at pace Experience managing or coordinating volunteers or staff Excellent administrative skills and attention to detail Strong interpersonal, organisational, and communication skills A relevant qualification (minimum Level 3) Full UK driving licence Desirable Experience delivering training or workshops Knowledge of safeguarding practices and volunteer management systems Background or qualification in HR or administration Safeguarding & Inclusion This role is subject to an enhanced DBS check. We are committed to equality, diversity, and inclusion, and warmly welcome applications from all backgrounds.
Early applications are encouraged as we may close the advert ahead of the stated closing date. Joining our Commissioning Team as a Digital Ticketing Officer, you'll play a key role in improving the efficiency and sustainability of our school transport routes. With over 6,000 students expected to use digital bus passes daily by September 2026, this is an exciting time to help drive digital transformation in school transport. What you'll do: Monitor and analyse digital bus pass utilisation data and data from other relevant tools to identify potential cost-saving opportunities. Collaborate with and make recommendations to Commissioning and Contracts teams to optimise routes and implement approved savings opportunities. Oversee and respond to customer queries related to digital bus passes, including parents, schools, and operators. Support sustainability initiatives by reducing unnecessary vehicle use. What we're looking for: GCSEs in English and Maths (grades A - C or 9- 4) or equivalent. Practical experience using and managing administrative systems and procedures. Previous experience in transport logistics and a customer focused environment. Strong analytical skills with the ability to interpret complex data and identify trends. Excellent IT skills with experience of using a variety of software for data management and reporting, including Microsoft Office. Excellent organisational skills and ability to resiliently manage multiple priorities under pressure. Strong communication and interpersonal skills to work with diverse stakeholders at varying levels. Ability to work independently and collaboratively across teams. Why join us: Be part of a forward-thinking team driving digital transformation in school transport. Opportunity to make a tangible impact on efficiency and sustainability. Work in a supportive environment that values collaboration and innovation. Opportunities for professional development and career progression. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information by visiting our website. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Applicants can expect to hear from us within two weeks of the advertised closing date. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may have experience of may include: Digital Transport Solutions Officer, School Transport Data & Digital Officer, Digital Mobility Coordinator, Digital Ticketing & Customer Support Officer, School Transport Innovation Officer, Digital Access & Transport Analyst, Smart Transport Solutions Officer, Digital Bus Pass Operations Officer
Jan 02, 2026
Full time
Early applications are encouraged as we may close the advert ahead of the stated closing date. Joining our Commissioning Team as a Digital Ticketing Officer, you'll play a key role in improving the efficiency and sustainability of our school transport routes. With over 6,000 students expected to use digital bus passes daily by September 2026, this is an exciting time to help drive digital transformation in school transport. What you'll do: Monitor and analyse digital bus pass utilisation data and data from other relevant tools to identify potential cost-saving opportunities. Collaborate with and make recommendations to Commissioning and Contracts teams to optimise routes and implement approved savings opportunities. Oversee and respond to customer queries related to digital bus passes, including parents, schools, and operators. Support sustainability initiatives by reducing unnecessary vehicle use. What we're looking for: GCSEs in English and Maths (grades A - C or 9- 4) or equivalent. Practical experience using and managing administrative systems and procedures. Previous experience in transport logistics and a customer focused environment. Strong analytical skills with the ability to interpret complex data and identify trends. Excellent IT skills with experience of using a variety of software for data management and reporting, including Microsoft Office. Excellent organisational skills and ability to resiliently manage multiple priorities under pressure. Strong communication and interpersonal skills to work with diverse stakeholders at varying levels. Ability to work independently and collaboratively across teams. Why join us: Be part of a forward-thinking team driving digital transformation in school transport. Opportunity to make a tangible impact on efficiency and sustainability. Work in a supportive environment that values collaboration and innovation. Opportunities for professional development and career progression. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information by visiting our website. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Applicants can expect to hear from us within two weeks of the advertised closing date. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may have experience of may include: Digital Transport Solutions Officer, School Transport Data & Digital Officer, Digital Mobility Coordinator, Digital Ticketing & Customer Support Officer, School Transport Innovation Officer, Digital Access & Transport Analyst, Smart Transport Solutions Officer, Digital Bus Pass Operations Officer
AWD RECRUITMENT LTD
Newcastle Upon Tyne, Tyne And Wear
Lead Practitioner / Senior Support Worker A great opportunity for an experienced practitioner with strong safeguarding, risk management and multi-agency practice skills to support resident engagement, rehabilitation and high-quality service delivery across Approved Premises. If you've also worked in the following roles, we'd also like to hear from you: Probation Practitioner, Senior Practitioner, Residential Support Worker, Resettlement Worker, Case Coordinator, Case Manager SALARY: £37,000 per annum + Benefits (see below) LOCATION: Newcastle upon Tyne, North East England (NE4 6) - Fully Site Based JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 hours per week, Monday to Friday, day shifts - pattern to be agreed (additional casual hours available covering project support worker/Night Care worker duties) JOB OVERVIEW We have a fantastic new job opportunity for a Lead Practitioner / Senior Support Worker to help enhance outcomes for individuals residing within Approved Premises. In this varied role, you will support effective rehabilitation and work collaboratively with partners to promote safer communities. As a Lead Practitioner / Senior Support Worker you will take an active lead in resident engagement, activity planning and delivering enabling environments. You will guide colleagues in maintaining high standards of practice while maintaining a small caseload and contributing to risk assessment and supervision work. As a Lead Practitioner / Senior Support Worker you will also support staff development, champion equality, inclusion and diversity, and help create a positive, trauma-informed and desistance-focused environment that promotes meaningful change. APPLY TODAY Ready to make your next career move? Apply Now with your CV and short cover letter detailing how you meet the requirements of the role, for our Recruitment Team to review. DUTIES Your duties as the Lead Practitioner / Senior Support Worker include: Managing a Caseload: Deliver risk assessment, planning and supervision for high and very high-risk residents Providing Leadership: Offer line management, coaching and supervision for designated staff Supporting Rotas: Assist with rota organisation and respond to last-minute changes Developing Practice: Model best practice and support colleagues to maintain high-quality standards Enhancing Engagement: Lead on interventions and ensure a full and engaging activity calendar for residents Inducting New Staff: Support the induction and integration of new team members Multi-Agency Collaboration: Liaise with partner organisations and foster strong community links Monitoring Residents: Conduct checks, inspections and proactive engagement to encourage positive behaviour Providing Direct Support: Assist residents in meeting licence conditions and maintaining their safety Service Resilience: Offer keyworker and desk cover when required Supporting Equality and Inclusion: Attend EID meetings and contribute to inclusive service delivery Deputising: Act as deputy for the AP Manager when required CANDIDATE REQUIREMENTS ESSENTIAL Previous experience in the Probation Service or wider Criminal Justice Sector Experience of multi-agency working Experience of supporting individuals with multiple and complex needs Understanding of equality, diversity and inclusive practice Proven experience of coaching and developing colleagues Experience of risk management and safeguarding Knowledge of desistance and trauma-informed approaches Evidence of commitment to quality and service development Ability to motivate and support staff Excellent written and verbal communication skills Strong interpersonal skills and ability to work autonomously and in a team Effective time management, planning and organisational skills Confident IT user able to work with information systems and data DESIRABLE A background in line management BENEFITS 27 days annual leave + Birthday Day off (with the opportunity to buy additional days) 2 Volunteer Days Pension - 5% Employee 5% Employer Healthcare Cash Plan, incl. 3 x salary life assurance Annual salary review Refer a friend scheme Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits This role is subject to an Enhanced DBS check with the additional barred list check. All required checks will be undertaken as part of the pre-employment process for any successful candidate. The organisation is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. CLOSING DATE: Wednesday 31st December 2025 INTERVIEWS: Interviews will be face to face in Newcastle HOW TO APPLY To be considered for this job vacancy, please submit your CV along with a short cover letter detailing your reasons for applying and why you feel you are suitable . CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14181 Part-Time, Permanent & Casual Social Care Jobs, Careers and Vacancies. Find a new job and work in Newcastle upon Tyne, North East England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Jan 02, 2026
Full time
Lead Practitioner / Senior Support Worker A great opportunity for an experienced practitioner with strong safeguarding, risk management and multi-agency practice skills to support resident engagement, rehabilitation and high-quality service delivery across Approved Premises. If you've also worked in the following roles, we'd also like to hear from you: Probation Practitioner, Senior Practitioner, Residential Support Worker, Resettlement Worker, Case Coordinator, Case Manager SALARY: £37,000 per annum + Benefits (see below) LOCATION: Newcastle upon Tyne, North East England (NE4 6) - Fully Site Based JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 hours per week, Monday to Friday, day shifts - pattern to be agreed (additional casual hours available covering project support worker/Night Care worker duties) JOB OVERVIEW We have a fantastic new job opportunity for a Lead Practitioner / Senior Support Worker to help enhance outcomes for individuals residing within Approved Premises. In this varied role, you will support effective rehabilitation and work collaboratively with partners to promote safer communities. As a Lead Practitioner / Senior Support Worker you will take an active lead in resident engagement, activity planning and delivering enabling environments. You will guide colleagues in maintaining high standards of practice while maintaining a small caseload and contributing to risk assessment and supervision work. As a Lead Practitioner / Senior Support Worker you will also support staff development, champion equality, inclusion and diversity, and help create a positive, trauma-informed and desistance-focused environment that promotes meaningful change. APPLY TODAY Ready to make your next career move? Apply Now with your CV and short cover letter detailing how you meet the requirements of the role, for our Recruitment Team to review. DUTIES Your duties as the Lead Practitioner / Senior Support Worker include: Managing a Caseload: Deliver risk assessment, planning and supervision for high and very high-risk residents Providing Leadership: Offer line management, coaching and supervision for designated staff Supporting Rotas: Assist with rota organisation and respond to last-minute changes Developing Practice: Model best practice and support colleagues to maintain high-quality standards Enhancing Engagement: Lead on interventions and ensure a full and engaging activity calendar for residents Inducting New Staff: Support the induction and integration of new team members Multi-Agency Collaboration: Liaise with partner organisations and foster strong community links Monitoring Residents: Conduct checks, inspections and proactive engagement to encourage positive behaviour Providing Direct Support: Assist residents in meeting licence conditions and maintaining their safety Service Resilience: Offer keyworker and desk cover when required Supporting Equality and Inclusion: Attend EID meetings and contribute to inclusive service delivery Deputising: Act as deputy for the AP Manager when required CANDIDATE REQUIREMENTS ESSENTIAL Previous experience in the Probation Service or wider Criminal Justice Sector Experience of multi-agency working Experience of supporting individuals with multiple and complex needs Understanding of equality, diversity and inclusive practice Proven experience of coaching and developing colleagues Experience of risk management and safeguarding Knowledge of desistance and trauma-informed approaches Evidence of commitment to quality and service development Ability to motivate and support staff Excellent written and verbal communication skills Strong interpersonal skills and ability to work autonomously and in a team Effective time management, planning and organisational skills Confident IT user able to work with information systems and data DESIRABLE A background in line management BENEFITS 27 days annual leave + Birthday Day off (with the opportunity to buy additional days) 2 Volunteer Days Pension - 5% Employee 5% Employer Healthcare Cash Plan, incl. 3 x salary life assurance Annual salary review Refer a friend scheme Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits This role is subject to an Enhanced DBS check with the additional barred list check. All required checks will be undertaken as part of the pre-employment process for any successful candidate. The organisation is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. CLOSING DATE: Wednesday 31st December 2025 INTERVIEWS: Interviews will be face to face in Newcastle HOW TO APPLY To be considered for this job vacancy, please submit your CV along with a short cover letter detailing your reasons for applying and why you feel you are suitable . CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14181 Part-Time, Permanent & Casual Social Care Jobs, Careers and Vacancies. Find a new job and work in Newcastle upon Tyne, North East England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Process Technician Senior Coordinator is required to assist in development and manufacture of research pharmaceutical formulations for use in clinical trials, as well as assisting in all commercial manufacturing and packaging processes within Botanical Drug Product (BDP), including Clinical Trial packing using a series of well-defined and documented manufacturing procedures whilst being in compliance with Health and Safety (H&S) and current Good Manufacturing Practices (cGMP) requirements. Essential Functions/Responsibilities Quality is a primary focus to ensure all aspects of cGMP are met and product quality is not compromised. The workload is varied with the core areas of responsibility listed below: The job holder is responsible for maintaining cGxP and EH&S knowledge applicable to the job. Execute manufacture of clinical formulations. Maintenance of the manufacturing facility, including cleaning and 6S. Ensure delivery against schedule, for all production activities. Assist in the departmental controlled drug reconciliation. Ensure all Production batch documentation has been processed in accordance with cGMP and current procedures. To perform a leading and proactive role within the production areas to ensure procedures are followed correctly and tasks completed in a timely manner. Perform routine micro testing in the GMP facilities Liaising with other departments regarding production scheduling, including supply chain, warehouse, engineering, Pharm Dev, QC and QA. Training of other technicians on new processes/changes to manufacturing techniques. Identifying areas for improvement and implementing these improvements where applicable across all Production processes/working practices. Completing additional tasks assigned by production management that are outside the core duties described above. Required Knowledge, Skills, and Abilities Carries out their work in a way that will not adversely affect their own, or others, health, safety and security or the environment and reports any shortcomings in company arrangements. Responsible all aspects of the manufacturing processes to ensure all product are made accordance with cGMP standards, both as an initiator and checker. Recording of manufacturing/process conditions in batch documentation and equipment/area logbooks. Complete area/equipment cleaning procedures to high standards as illustrated in cGMP practices. The job holder may be called upon to provide cover for other internal departments, when the PDMF production schedule allows. Ensures that all activities undertaken comply with cGMP and EH&S standards as detailed in relevant SOP's and working practices. Authors and updates batch documentation, standard operating procedures and associated forms. Responsible for the completion of quality related documentation, such as deviations, CAPA's, protocols and change controls. The nature of the work requires the job holder to be flexible, with regards to working hours to ensure that they are available to complete a production process should it overrun. Trains and coaches new starters (re-train individuals) in Production manufacturing and packaging processes. Looks for areas of improvement across all Production manufacturing and packaging processes, in order to improve efficiency and reduce costs. Informs department management of any atypical events/deviations immediately. Executes additional tasks in order to meet department objectives. Potential to act as the Production department EH&S representative and undertake all of the tasks associated with that role. Potential to take responsibility for consumable and critical to quality ordering within the department. Required/Preferred Education and Licenses Minimum of 3 years experience gained in a regulated production environment, ideally within the pharmaceutical/chemical or food industry. Ideally hold qualifications gained in the Pharmaceutical industry i.e. NVQ's or similar Displays the attributes encompassed in the company values and encourages their development in others. Good level of numeracy. Good communication skills including written. A good working knowledge of standard Microsoft packages, i.e. Excel and Word. Excellent attention to detail. Develops and maintains positive working relationships with key stakeholder groups, both internal and external. Prepared to challenge the norm and look for areas of improvement, share own ideas and information. Good team worker assists colleagues as and when required. Demonstrates a 'can do' attitude. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Jan 02, 2026
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Process Technician Senior Coordinator is required to assist in development and manufacture of research pharmaceutical formulations for use in clinical trials, as well as assisting in all commercial manufacturing and packaging processes within Botanical Drug Product (BDP), including Clinical Trial packing using a series of well-defined and documented manufacturing procedures whilst being in compliance with Health and Safety (H&S) and current Good Manufacturing Practices (cGMP) requirements. Essential Functions/Responsibilities Quality is a primary focus to ensure all aspects of cGMP are met and product quality is not compromised. The workload is varied with the core areas of responsibility listed below: The job holder is responsible for maintaining cGxP and EH&S knowledge applicable to the job. Execute manufacture of clinical formulations. Maintenance of the manufacturing facility, including cleaning and 6S. Ensure delivery against schedule, for all production activities. Assist in the departmental controlled drug reconciliation. Ensure all Production batch documentation has been processed in accordance with cGMP and current procedures. To perform a leading and proactive role within the production areas to ensure procedures are followed correctly and tasks completed in a timely manner. Perform routine micro testing in the GMP facilities Liaising with other departments regarding production scheduling, including supply chain, warehouse, engineering, Pharm Dev, QC and QA. Training of other technicians on new processes/changes to manufacturing techniques. Identifying areas for improvement and implementing these improvements where applicable across all Production processes/working practices. Completing additional tasks assigned by production management that are outside the core duties described above. Required Knowledge, Skills, and Abilities Carries out their work in a way that will not adversely affect their own, or others, health, safety and security or the environment and reports any shortcomings in company arrangements. Responsible all aspects of the manufacturing processes to ensure all product are made accordance with cGMP standards, both as an initiator and checker. Recording of manufacturing/process conditions in batch documentation and equipment/area logbooks. Complete area/equipment cleaning procedures to high standards as illustrated in cGMP practices. The job holder may be called upon to provide cover for other internal departments, when the PDMF production schedule allows. Ensures that all activities undertaken comply with cGMP and EH&S standards as detailed in relevant SOP's and working practices. Authors and updates batch documentation, standard operating procedures and associated forms. Responsible for the completion of quality related documentation, such as deviations, CAPA's, protocols and change controls. The nature of the work requires the job holder to be flexible, with regards to working hours to ensure that they are available to complete a production process should it overrun. Trains and coaches new starters (re-train individuals) in Production manufacturing and packaging processes. Looks for areas of improvement across all Production manufacturing and packaging processes, in order to improve efficiency and reduce costs. Informs department management of any atypical events/deviations immediately. Executes additional tasks in order to meet department objectives. Potential to act as the Production department EH&S representative and undertake all of the tasks associated with that role. Potential to take responsibility for consumable and critical to quality ordering within the department. Required/Preferred Education and Licenses Minimum of 3 years experience gained in a regulated production environment, ideally within the pharmaceutical/chemical or food industry. Ideally hold qualifications gained in the Pharmaceutical industry i.e. NVQ's or similar Displays the attributes encompassed in the company values and encourages their development in others. Good level of numeracy. Good communication skills including written. A good working knowledge of standard Microsoft packages, i.e. Excel and Word. Excellent attention to detail. Develops and maintains positive working relationships with key stakeholder groups, both internal and external. Prepared to challenge the norm and look for areas of improvement, share own ideas and information. Good team worker assists colleagues as and when required. Demonstrates a 'can do' attitude. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Queen's College, London is seeking to appoint an outstanding and experienced Special Educational Needs Coordinator to lead and further develop our SEND provision at an exciting point in the College's strategic journey. Situated in the heart of central London, Queen's is a forward-thinking, academically ambitious all-girls school with a long tradition of nurturing intellectual curiosity, independence and confidence in every pupil. This is a pivotal leadership role for a highly organised, knowledgeable and compassionate professional who is committed to championing neurodiversity and inclusive practice. Building on the outcomes of a recent departmental review, the successful candidate will shape a coherent, efficient and pupil-centred Neurodiversity and Adaptive Learning department, working closely with senior leaders, teaching staff, parents and external specialists to ensure that every girl is supported to thrive both academically and pastorally. The role offers the opportunity to make a significant strategic impact across the College, combining strong leadership and management with expertise in teaching and learning, curriculum development and access arrangements. We are looking for an individual who brings vision, rigour and warmth, and who is excited to contribute to a vibrant school community where high standards and individual wellbeing go hand in hand. Queen's College, London is committed to safeguarding and promoting the welfare of children; applicants must be willing to undergo the requisite pre-employment procedures, including checks with past employers and the Disclosure and Barring Service. During the shortlisting process, Queen's College, London will consider carrying out an online search on shortlisted candidates as part of its due diligence. Queen's College, London recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome applications from people of all backgrounds.
Jan 02, 2026
Full time
Queen's College, London is seeking to appoint an outstanding and experienced Special Educational Needs Coordinator to lead and further develop our SEND provision at an exciting point in the College's strategic journey. Situated in the heart of central London, Queen's is a forward-thinking, academically ambitious all-girls school with a long tradition of nurturing intellectual curiosity, independence and confidence in every pupil. This is a pivotal leadership role for a highly organised, knowledgeable and compassionate professional who is committed to championing neurodiversity and inclusive practice. Building on the outcomes of a recent departmental review, the successful candidate will shape a coherent, efficient and pupil-centred Neurodiversity and Adaptive Learning department, working closely with senior leaders, teaching staff, parents and external specialists to ensure that every girl is supported to thrive both academically and pastorally. The role offers the opportunity to make a significant strategic impact across the College, combining strong leadership and management with expertise in teaching and learning, curriculum development and access arrangements. We are looking for an individual who brings vision, rigour and warmth, and who is excited to contribute to a vibrant school community where high standards and individual wellbeing go hand in hand. Queen's College, London is committed to safeguarding and promoting the welfare of children; applicants must be willing to undergo the requisite pre-employment procedures, including checks with past employers and the Disclosure and Barring Service. During the shortlisting process, Queen's College, London will consider carrying out an online search on shortlisted candidates as part of its due diligence. Queen's College, London recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome applications from people of all backgrounds.
Location: Onsite at 47 Chalk Farm Road, NW1 8AJ (Thursday & Friday), and online (majority of Mondays) Reports to: Luminary Senior Programme Manager Hours: 20 hours per week- Monday (1pm-5pm), Thursday (9am-5pm) and Friday (9am-5pm) with 30-minute paid lunch. There will be occasions where evenings or weekends are required, but these are not often Contract: Permanent. Term-time only contract (working 39 weeks per year) Who we are We are a women-led charity offering a bold, innovative response to the needs of women in London who face multiple disadvantage, including gender-based violence. We use baking as a tool to guide women on a journey towards empowerment, employability and independence. Who we are looking for The training and supervision elements of this role include a Genuine Occupational Requirement that the post holder is female, as permitted under Schedule 9, Part 1 of the Equality Act 2010. This requirement reflects the needs of the women we serve, many of whom are survivors of gender-based violence and disadvantage. We re looking for a professional baker with experience teaching cake, bread, and pastry classes to join our team. The role will involve teaching two cohorts of 7 trainees each week, facilitating their learning in baking, food hygiene standards, and professionalism for the working world as part of Luminary s Employability and Independence Programme. The programme sets high standards of professionalism and expectation alongside holistic support in a trauma-informed environment. It is essential that you are personable, approachable and able to adapt your teaching style to each individual's needs. We are looking for someone who shares our vision of supporting women, and experience working with this demographic is helpful. Key Job Responsibilities: Teaching Teaching the baking and food hygiene elements of the Luminary training curriculum to a high standard Taking responsibility for trainee learning and skill development in collaboration with the Training Coordinator and Teaching Assistant Managing expectations, behaviour and dynamics of the training cohort in a trauma- informed way. Maintaining a professional & focused learning environment at all times, with an end goal of employability Facilitating community amongst women on the programme, investing in each woman as a whole individual and supporting them to build confidence Running interventions for women who are struggling in the group or with the learning Tracking & documenting trainee progress in order to evaluate services and support fundraising proposals Delegating appropriate jobs to the Teaching Assistant and upskilling them to cover teaching sessions when needed Responsible for facilitating the learning of Level 2 Food Safety and Hygiene course and supporting trainees to complete their online qualification Keeping the training kitchen clean to a professional standard and having high expectations of cleanliness and food hygiene practices from the trainees to prepare them for a real working environment Ensuring a trauma-informed approach to training and championing our trainees at all times. Programme and Training Management Liaising with the second Baking Teacher to coordinate and arrange external masterclass teachers and extra curricular opportunities Coordinating with the second Baking Teacher to ensure that all baking ingredients, lunch and equipment are ordered for the week according to the set budget Ensuring all recipes are documented according to set guidelines Responsible for ensuring Health & Safety standards are followed at all times within the training kitchen Following & implementing Luminary Safeguarding Procedures Working closely with the Training and Progression Support Team to ensure targets are met, and implementing reflective practice to ensure trainees are receiving the best support and opportunities possible Other Taking part in the appropriate training for the role as suggested by your line manager Supporting with coordinating Bake Along sessions for corporate and private clients to raise money for Luminary Ltd Support with graduation events (one evening once or twice per year) Fulfilling any appropriate roles assigned by your line manager, for example: assisting with trainee recruitment, monitoring and evaluation, and speaking publicly to raise awareness and secure funding. Job Requirements and Abilities Necessary: Highly skilled professional baker competent in bread, pastry and cakes Skilled and experienced in teaching others how to bake in a group setting Confident in managing a classroom setting and skilled at managing complex interpersonal dynamics whilst championing the principles of trauma-informed practice Copes well in a fast-paced environment with the ability to adapt well to changing priorities Excellent communication skills, both written and spoken Personable and patient Motivated and proactive with the ability to multitask and manage competing demands A champion of Luminary s organisational values of hope, empowerment, collaboration and empathy, with the ability to embody these in the learning environment Supportive of the Luminary Faith Policy, championing the role that faith can play in women s recovery It is a requirement of this job role that the applicant is female under the Equality Act 2010. Confident in using IT systems, including Google Suite, Slack, Airtable Desirable: Educated to Patisserie Level 3 or higher Adult teaching qualification (College or Further Education) Experience in a charity or social enterprise Experienced in working with women and/or girls from disadvantaged backgrounds Experience of facilitating learning for those with additional learning needs or ESOL
Jan 02, 2026
Full time
Location: Onsite at 47 Chalk Farm Road, NW1 8AJ (Thursday & Friday), and online (majority of Mondays) Reports to: Luminary Senior Programme Manager Hours: 20 hours per week- Monday (1pm-5pm), Thursday (9am-5pm) and Friday (9am-5pm) with 30-minute paid lunch. There will be occasions where evenings or weekends are required, but these are not often Contract: Permanent. Term-time only contract (working 39 weeks per year) Who we are We are a women-led charity offering a bold, innovative response to the needs of women in London who face multiple disadvantage, including gender-based violence. We use baking as a tool to guide women on a journey towards empowerment, employability and independence. Who we are looking for The training and supervision elements of this role include a Genuine Occupational Requirement that the post holder is female, as permitted under Schedule 9, Part 1 of the Equality Act 2010. This requirement reflects the needs of the women we serve, many of whom are survivors of gender-based violence and disadvantage. We re looking for a professional baker with experience teaching cake, bread, and pastry classes to join our team. The role will involve teaching two cohorts of 7 trainees each week, facilitating their learning in baking, food hygiene standards, and professionalism for the working world as part of Luminary s Employability and Independence Programme. The programme sets high standards of professionalism and expectation alongside holistic support in a trauma-informed environment. It is essential that you are personable, approachable and able to adapt your teaching style to each individual's needs. We are looking for someone who shares our vision of supporting women, and experience working with this demographic is helpful. Key Job Responsibilities: Teaching Teaching the baking and food hygiene elements of the Luminary training curriculum to a high standard Taking responsibility for trainee learning and skill development in collaboration with the Training Coordinator and Teaching Assistant Managing expectations, behaviour and dynamics of the training cohort in a trauma- informed way. Maintaining a professional & focused learning environment at all times, with an end goal of employability Facilitating community amongst women on the programme, investing in each woman as a whole individual and supporting them to build confidence Running interventions for women who are struggling in the group or with the learning Tracking & documenting trainee progress in order to evaluate services and support fundraising proposals Delegating appropriate jobs to the Teaching Assistant and upskilling them to cover teaching sessions when needed Responsible for facilitating the learning of Level 2 Food Safety and Hygiene course and supporting trainees to complete their online qualification Keeping the training kitchen clean to a professional standard and having high expectations of cleanliness and food hygiene practices from the trainees to prepare them for a real working environment Ensuring a trauma-informed approach to training and championing our trainees at all times. Programme and Training Management Liaising with the second Baking Teacher to coordinate and arrange external masterclass teachers and extra curricular opportunities Coordinating with the second Baking Teacher to ensure that all baking ingredients, lunch and equipment are ordered for the week according to the set budget Ensuring all recipes are documented according to set guidelines Responsible for ensuring Health & Safety standards are followed at all times within the training kitchen Following & implementing Luminary Safeguarding Procedures Working closely with the Training and Progression Support Team to ensure targets are met, and implementing reflective practice to ensure trainees are receiving the best support and opportunities possible Other Taking part in the appropriate training for the role as suggested by your line manager Supporting with coordinating Bake Along sessions for corporate and private clients to raise money for Luminary Ltd Support with graduation events (one evening once or twice per year) Fulfilling any appropriate roles assigned by your line manager, for example: assisting with trainee recruitment, monitoring and evaluation, and speaking publicly to raise awareness and secure funding. Job Requirements and Abilities Necessary: Highly skilled professional baker competent in bread, pastry and cakes Skilled and experienced in teaching others how to bake in a group setting Confident in managing a classroom setting and skilled at managing complex interpersonal dynamics whilst championing the principles of trauma-informed practice Copes well in a fast-paced environment with the ability to adapt well to changing priorities Excellent communication skills, both written and spoken Personable and patient Motivated and proactive with the ability to multitask and manage competing demands A champion of Luminary s organisational values of hope, empowerment, collaboration and empathy, with the ability to embody these in the learning environment Supportive of the Luminary Faith Policy, championing the role that faith can play in women s recovery It is a requirement of this job role that the applicant is female under the Equality Act 2010. Confident in using IT systems, including Google Suite, Slack, Airtable Desirable: Educated to Patisserie Level 3 or higher Adult teaching qualification (College or Further Education) Experience in a charity or social enterprise Experienced in working with women and/or girls from disadvantaged backgrounds Experience of facilitating learning for those with additional learning needs or ESOL
The IOP exists to help physics and the physics community deliver on their potential for our lives, our society, our planet. Together with our members and leaders from the world of physics and beyond, we have identified three priorities of Skills, Science and Society which must shape our work over the next five years if we are to achieve our mission. We are very proud of our new innovative strategy, please click here to find out more information about our strategy, our priorities and our principles. The Institute of Physics (IOP), in collaboration with the Royal Society of Chemistry (RSC) and Science Made Simple (SMS), is seeking a proactive and highly organised Project Coordinator for a fixed period until 31st March 2028 to support delivery of the Boosting Science Education in Wales initiative, funded by the Welsh Government s Curriculum for Wales Grant. This three-year project aims to address the shortage of physics and chemistry practitioners in Wales by improving science teaching and learning outcomes across primary and secondary schools. What is it like working at the IOP? The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a work anywhere policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits. Our comprehensive benefits package including: An excellent pension scheme - (up to 12% company contribution) Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme Floating bank holidays (choose where to take your bank holidays throughout the year) Generous annual leave (25 days starting as a standard) Flexible working and much more! The Role The Project Coordinator will play a key role in ensuring the smooth running of the project by providing coordination, administrative, and communication support across the three delivery partners, Institute of Physics, Royal Society of Chemistry and Science Made Simple. What will I be doing? Coordinating and delivering events across Wales, including professional learning days, workshops, forums, and online sessions ensuring smooth logistics, bookings, communications, and on-the-day support. Supporting project communications, including updating webpages and social media, drafting newsletters, and promoting opportunities to schools and stakeholders. Managing practitioner bursaries, tracking applications and coordinating payment processes. Coordinating partner meetings, including scheduling, preparing papers, minute-taking, and monitoring follow-up actions. Maintaining accurate data and reporting, ensuring compliance with GDPR and supporting monitoring of project impact. Liaising with venues, suppliers, schools, and stakeholders to ensure high-quality delivery, accessibility, and strong engagement across Wales. Projects you work on may include: Secondary and Primary Science Days , large-scale national events bringing together practitioners for hands-on workshops and professional learning. Steps into Science primary workshops , sessions that help primary practitioners build confidence with practical science. Welsh Physics Teaching Network , a programme of support featuring coaching, mentoring, physics forums, and resource round-up sessions for practitioners across Wales. Inclusion & Equity Network activities , supporting networks focused on Science Capital, equitable practice, and practitioner collaboration. Thinking, Doing, Talking Science training , evidence-based professional learning for primary practitioners. Teach Chemistry workshops and networks, including practical chemistry sessions, live online courses, and the Welsh Chemistry Teaching Network. Practitioner and technician bursary scheme , administering and tracking bursaries to widen access to professional learning. Bilingual resource development and promotion , supporting creation and dissemination of teaching materials, including those hosted on Hwb. Who will I work with? The role will work closely with colleagues across the Institute of Physics, the Royal Society of Chemistry, and Science Made Simple, while developing strong relationships with schools, practitioners, technicians, venues, suppliers, and wider education stakeholders across Wales to ensure effective coordination, seamless delivery, and consistent engagement throughout the project. Ideally, we hope you ll apply if your skills include: Essential Criteria Proven experience in project administration or coordination, ideally within education, Events, or the public/charity sector Excellent organisational skills with the ability to manage multiple priorities and deadlines Strong written and verbal communication skills, with attention to accuracy and tone. Confident in using Microsoft Office (Word, Excel, Outlook, Teams) and online collaboration tools Experience coordinating events and liaising with external stakeholders Ability to work effectively with colleagues across multiple organisations and tocontribute to a positive, team-oriented culture A proactive and flexible approach, with strong problem-solving and interpersonal skills Willingness to travel across Wales and occasionally work evenings or weekends to support events Nice to have Experience coordinating education or outreach projects. Welsh language skills are desirable to support bilingual communications across the project Experience managing social media accounts and creating engaging content. Familiarity with CRM systems or data management tools. The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we ve identified but you believe you d bring passion, creativity, and a willingness to learn, we d love to learn more about you! Application Alongside your CV, please ensure you include a cover letter stating how you meet the person specification. How will I be working / Where will I work? The project coordinator will work in a hybrid way, with flexibility to work from home, at the IOP s Cardiff office and the offices of our project partners as required (all partners are Cardiff based). This role will also involve travel across Wales to support events, meetings and project delivery. The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. Why should I want to work for the IOP? The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we re here to ensure that physics delivers on its exceptional potential to benefit society. There s never been a more exciting time to join the IOP - watch our film to find out more about our work. To apply for this role please click the link below, best of luck with your applications! We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support. The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.
Jan 02, 2026
Full time
The IOP exists to help physics and the physics community deliver on their potential for our lives, our society, our planet. Together with our members and leaders from the world of physics and beyond, we have identified three priorities of Skills, Science and Society which must shape our work over the next five years if we are to achieve our mission. We are very proud of our new innovative strategy, please click here to find out more information about our strategy, our priorities and our principles. The Institute of Physics (IOP), in collaboration with the Royal Society of Chemistry (RSC) and Science Made Simple (SMS), is seeking a proactive and highly organised Project Coordinator for a fixed period until 31st March 2028 to support delivery of the Boosting Science Education in Wales initiative, funded by the Welsh Government s Curriculum for Wales Grant. This three-year project aims to address the shortage of physics and chemistry practitioners in Wales by improving science teaching and learning outcomes across primary and secondary schools. What is it like working at the IOP? The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a work anywhere policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits. Our comprehensive benefits package including: An excellent pension scheme - (up to 12% company contribution) Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme Floating bank holidays (choose where to take your bank holidays throughout the year) Generous annual leave (25 days starting as a standard) Flexible working and much more! The Role The Project Coordinator will play a key role in ensuring the smooth running of the project by providing coordination, administrative, and communication support across the three delivery partners, Institute of Physics, Royal Society of Chemistry and Science Made Simple. What will I be doing? Coordinating and delivering events across Wales, including professional learning days, workshops, forums, and online sessions ensuring smooth logistics, bookings, communications, and on-the-day support. Supporting project communications, including updating webpages and social media, drafting newsletters, and promoting opportunities to schools and stakeholders. Managing practitioner bursaries, tracking applications and coordinating payment processes. Coordinating partner meetings, including scheduling, preparing papers, minute-taking, and monitoring follow-up actions. Maintaining accurate data and reporting, ensuring compliance with GDPR and supporting monitoring of project impact. Liaising with venues, suppliers, schools, and stakeholders to ensure high-quality delivery, accessibility, and strong engagement across Wales. Projects you work on may include: Secondary and Primary Science Days , large-scale national events bringing together practitioners for hands-on workshops and professional learning. Steps into Science primary workshops , sessions that help primary practitioners build confidence with practical science. Welsh Physics Teaching Network , a programme of support featuring coaching, mentoring, physics forums, and resource round-up sessions for practitioners across Wales. Inclusion & Equity Network activities , supporting networks focused on Science Capital, equitable practice, and practitioner collaboration. Thinking, Doing, Talking Science training , evidence-based professional learning for primary practitioners. Teach Chemistry workshops and networks, including practical chemistry sessions, live online courses, and the Welsh Chemistry Teaching Network. Practitioner and technician bursary scheme , administering and tracking bursaries to widen access to professional learning. Bilingual resource development and promotion , supporting creation and dissemination of teaching materials, including those hosted on Hwb. Who will I work with? The role will work closely with colleagues across the Institute of Physics, the Royal Society of Chemistry, and Science Made Simple, while developing strong relationships with schools, practitioners, technicians, venues, suppliers, and wider education stakeholders across Wales to ensure effective coordination, seamless delivery, and consistent engagement throughout the project. Ideally, we hope you ll apply if your skills include: Essential Criteria Proven experience in project administration or coordination, ideally within education, Events, or the public/charity sector Excellent organisational skills with the ability to manage multiple priorities and deadlines Strong written and verbal communication skills, with attention to accuracy and tone. Confident in using Microsoft Office (Word, Excel, Outlook, Teams) and online collaboration tools Experience coordinating events and liaising with external stakeholders Ability to work effectively with colleagues across multiple organisations and tocontribute to a positive, team-oriented culture A proactive and flexible approach, with strong problem-solving and interpersonal skills Willingness to travel across Wales and occasionally work evenings or weekends to support events Nice to have Experience coordinating education or outreach projects. Welsh language skills are desirable to support bilingual communications across the project Experience managing social media accounts and creating engaging content. Familiarity with CRM systems or data management tools. The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we ve identified but you believe you d bring passion, creativity, and a willingness to learn, we d love to learn more about you! Application Alongside your CV, please ensure you include a cover letter stating how you meet the person specification. How will I be working / Where will I work? The project coordinator will work in a hybrid way, with flexibility to work from home, at the IOP s Cardiff office and the offices of our project partners as required (all partners are Cardiff based). This role will also involve travel across Wales to support events, meetings and project delivery. The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. Why should I want to work for the IOP? The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we re here to ensure that physics delivers on its exceptional potential to benefit society. There s never been a more exciting time to join the IOP - watch our film to find out more about our work. To apply for this role please click the link below, best of luck with your applications! We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support. The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.
Location: Hyde Salary: 27,846- negotiable Working Hours: Rotational shifts 7:00-15:00 and 9:00-17:00, office based. Includes one weekend per month and additional Bank Holidays (weekend pay included in salary, Bank Holidays paid as a supplement). Customer Service Coordinator GI Group are currently recruiting a Customer Service Coordinator on behalf of one of our food manufacturing clients based in Hyde, Manchester. This is a commercial, customer-facing role with a high level of interaction with customers and internal departments. You will play a key part in managing customer orders from receipt through to delivery, acting as the central communication link between customers, production, planning, logistics and sales. Role Overview: As Customer Service Coordinator, you will contribute to the commercial function of the business by ensuring customer orders are processed accurately and on time, while maintaining strong customer relationships. Key Duties: Provide a professional and effective customer service to all customers. Act as the main point of contact for customer order management. Accurately process daily EDI transmissions and manually input or scan orders. Maintain all systems and tools required to process orders right first time. Answer telephone calls and email queries in a timely and professional manner. Take ownership of issues and escalate them as they arise. Apply problem-solving techniques to resolve operational issues and recommend improvements. Assist the wider team through cross-business order processing. Act as cover for colleagues during absences. Assist the Manager with development strategies and continuous improvement initiatives. Ensure all processes are followed correctly and in line with company policies and procedures. Build strong working relationships internally and externally. Reduce errors to minimise operational costs. Produce functional reports when requested. Carry out additional ad-hoc duties to ensure the smooth running of the business. Skills & Knowledge Required: SAP experience (essential). Strong customer service skills. IT literate, including Microsoft Office (Excel essential). Excellent verbal and written communication skills. Ability to assess customer needs. Experience working in a busy office or shared mailbox environment. Benefits: Free onsite parking Pension scheme Subsidised modern canteen 33 days holiday If you are looking to work in a friendly environment that values your development and career progression, apply today. Should you require any support or assistance on your application, please contact your local Gi Group office directly. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Gold status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
Jan 02, 2026
Full time
Location: Hyde Salary: 27,846- negotiable Working Hours: Rotational shifts 7:00-15:00 and 9:00-17:00, office based. Includes one weekend per month and additional Bank Holidays (weekend pay included in salary, Bank Holidays paid as a supplement). Customer Service Coordinator GI Group are currently recruiting a Customer Service Coordinator on behalf of one of our food manufacturing clients based in Hyde, Manchester. This is a commercial, customer-facing role with a high level of interaction with customers and internal departments. You will play a key part in managing customer orders from receipt through to delivery, acting as the central communication link between customers, production, planning, logistics and sales. Role Overview: As Customer Service Coordinator, you will contribute to the commercial function of the business by ensuring customer orders are processed accurately and on time, while maintaining strong customer relationships. Key Duties: Provide a professional and effective customer service to all customers. Act as the main point of contact for customer order management. Accurately process daily EDI transmissions and manually input or scan orders. Maintain all systems and tools required to process orders right first time. Answer telephone calls and email queries in a timely and professional manner. Take ownership of issues and escalate them as they arise. Apply problem-solving techniques to resolve operational issues and recommend improvements. Assist the wider team through cross-business order processing. Act as cover for colleagues during absences. Assist the Manager with development strategies and continuous improvement initiatives. Ensure all processes are followed correctly and in line with company policies and procedures. Build strong working relationships internally and externally. Reduce errors to minimise operational costs. Produce functional reports when requested. Carry out additional ad-hoc duties to ensure the smooth running of the business. Skills & Knowledge Required: SAP experience (essential). Strong customer service skills. IT literate, including Microsoft Office (Excel essential). Excellent verbal and written communication skills. Ability to assess customer needs. Experience working in a busy office or shared mailbox environment. Benefits: Free onsite parking Pension scheme Subsidised modern canteen 33 days holiday If you are looking to work in a friendly environment that values your development and career progression, apply today. Should you require any support or assistance on your application, please contact your local Gi Group office directly. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Gold status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland. We are a growing organisation which aims to improve the mental health of people across the United Kingdom and the Republic of Ireland, through furthering research and good practice in CBT and related professions. We have more than 25,000 members across the UK, Ireland and overseas, and a growing staff team, who work remotely. Our members are part of geographical branches and Special Interests groups. We are looking for an experienced and legally qualified Legal Assessor to join BABCP in a senior role supporting our complaints and disciplinary framework. This is a key leadership position, providing expert legal and procedural advice to BABCP Panels, supporting the Complaints Team, and ensuring that complaints and disciplinary processes are conducted with fairness, consistency and integrity. You will play a central role in maintaining public confidence in BABCP s regulatory processes. This includes advising on law, procedure and evidence, overseeing casework quality, supporting hearings and panels in real time, and leading a multidisciplinary complaints team. The role would suit a confident legal professional with regulatory or disciplinary experience, strong leadership skills and a commitment to upholding professional and ethical standards. The role is initially temporary for a 12-month period however, there is the possibility of it becoming permanent. What you ll be doing Providing legal and procedural advice to BABCP Panels and the Complaints Team, ensuring compliance with BABCP Complaints and Disciplinary Procedures. Advising Panels on matters of law, procedure, evidence, human rights and equality, ensuring adherence to the principles of natural justice and procedural fairness. Providing clear, real-time procedural advice during hearings and panel meetings. Reviewing complaints and case files to determine BABCP remit and potential breaches of BABCP Standards of Conduct, Performance and Ethics. Overseeing casework quality, progress and compliance with BABCP policies, PSA standards and accreditation requirements. Ensuring investigations and outcomes are proportionate, consistent and aligned with best practice. Reviewing or drafting determinations, recommendations and legally robust outcome letters, with appropriate references to legislation and case law. Liaising closely with the Complaints Team, including the Complaints Coordinator, Complaints and Resolution Manager, Legal Clerk, Presenting Officer and others to support effective case preparation, including evidence and witnesses. Line-managing the Complaints and Resolution Manager(s), Complaints Coordinator and Legal Clerk, or other staff within the complaint team, including supervision, appraisal, workload allocation and professional development. Providing leadership that supports continuous improvement, high standards of service and effective team working. Supporting the development, review and implementation of BABCP complaints and disciplinary policies, procedures and guidance. Delivering training to Panel Members and staff on legal, procedural and regulatory matters. Supporting governance arrangements and the work of the Standards and Ethics Committee. Ensuring compliance with data protection, confidentiality, equality and safeguarding requirements. Monitoring compliance with legal, ethical and regulatory standards and proactively identifying areas for improvement. Taking accurate minutes where required and undertaking ad-hoc governance and compliance duties as necessary. What we re looking for Qualified lawyer in England and Wales (Solicitor, Barrister or Chartered Legal Executive), regulated by a recognised professional body (SRA, BSB or CILEx Regulation). Proven experience working in a legal, regulatory or disciplinary context. Experience of UK regulatory, disciplinary or tribunal processes, including complaints handling or professional misconduct investigations. Experience managing, supervising and developing staff, including performance management and professional development. Demonstrable team leadership experience. Strong legal drafting, analytical and written communication skills. A strong understanding of data protection, confidentiality and professional ethics. Sound knowledge of human rights legislation, equality law and safeguarding principles in regulatory or disciplinary contexts. Strong IT skills, including Microsoft 365. Ability to work effectively within a multidisciplinary team and to give and receive constructive feedback. At least five years post-qualification experience (PQE) (desirable). Experience working with professional regulators (e.g. HCPC, GMC, NMC or other PSA-accredited registers) (desirable). Experience within psychotherapy, counselling or mental health regulatory environments (desirable). How to apply Send an up-to-date CV and covering letter no more than two pages no later than 11th January 2026. Interviews will be likely held within w/c 26th January 2026 . The covering letter should set out how you would meet each of the criteria from the person specification that are marked Application . If you have not heard from us by 22nd January 2026, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our future vacancies and apply again, as we are always looking for talented individuals to join us.
Jan 02, 2026
Full time
The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland. We are a growing organisation which aims to improve the mental health of people across the United Kingdom and the Republic of Ireland, through furthering research and good practice in CBT and related professions. We have more than 25,000 members across the UK, Ireland and overseas, and a growing staff team, who work remotely. Our members are part of geographical branches and Special Interests groups. We are looking for an experienced and legally qualified Legal Assessor to join BABCP in a senior role supporting our complaints and disciplinary framework. This is a key leadership position, providing expert legal and procedural advice to BABCP Panels, supporting the Complaints Team, and ensuring that complaints and disciplinary processes are conducted with fairness, consistency and integrity. You will play a central role in maintaining public confidence in BABCP s regulatory processes. This includes advising on law, procedure and evidence, overseeing casework quality, supporting hearings and panels in real time, and leading a multidisciplinary complaints team. The role would suit a confident legal professional with regulatory or disciplinary experience, strong leadership skills and a commitment to upholding professional and ethical standards. The role is initially temporary for a 12-month period however, there is the possibility of it becoming permanent. What you ll be doing Providing legal and procedural advice to BABCP Panels and the Complaints Team, ensuring compliance with BABCP Complaints and Disciplinary Procedures. Advising Panels on matters of law, procedure, evidence, human rights and equality, ensuring adherence to the principles of natural justice and procedural fairness. Providing clear, real-time procedural advice during hearings and panel meetings. Reviewing complaints and case files to determine BABCP remit and potential breaches of BABCP Standards of Conduct, Performance and Ethics. Overseeing casework quality, progress and compliance with BABCP policies, PSA standards and accreditation requirements. Ensuring investigations and outcomes are proportionate, consistent and aligned with best practice. Reviewing or drafting determinations, recommendations and legally robust outcome letters, with appropriate references to legislation and case law. Liaising closely with the Complaints Team, including the Complaints Coordinator, Complaints and Resolution Manager, Legal Clerk, Presenting Officer and others to support effective case preparation, including evidence and witnesses. Line-managing the Complaints and Resolution Manager(s), Complaints Coordinator and Legal Clerk, or other staff within the complaint team, including supervision, appraisal, workload allocation and professional development. Providing leadership that supports continuous improvement, high standards of service and effective team working. Supporting the development, review and implementation of BABCP complaints and disciplinary policies, procedures and guidance. Delivering training to Panel Members and staff on legal, procedural and regulatory matters. Supporting governance arrangements and the work of the Standards and Ethics Committee. Ensuring compliance with data protection, confidentiality, equality and safeguarding requirements. Monitoring compliance with legal, ethical and regulatory standards and proactively identifying areas for improvement. Taking accurate minutes where required and undertaking ad-hoc governance and compliance duties as necessary. What we re looking for Qualified lawyer in England and Wales (Solicitor, Barrister or Chartered Legal Executive), regulated by a recognised professional body (SRA, BSB or CILEx Regulation). Proven experience working in a legal, regulatory or disciplinary context. Experience of UK regulatory, disciplinary or tribunal processes, including complaints handling or professional misconduct investigations. Experience managing, supervising and developing staff, including performance management and professional development. Demonstrable team leadership experience. Strong legal drafting, analytical and written communication skills. A strong understanding of data protection, confidentiality and professional ethics. Sound knowledge of human rights legislation, equality law and safeguarding principles in regulatory or disciplinary contexts. Strong IT skills, including Microsoft 365. Ability to work effectively within a multidisciplinary team and to give and receive constructive feedback. At least five years post-qualification experience (PQE) (desirable). Experience working with professional regulators (e.g. HCPC, GMC, NMC or other PSA-accredited registers) (desirable). Experience within psychotherapy, counselling or mental health regulatory environments (desirable). How to apply Send an up-to-date CV and covering letter no more than two pages no later than 11th January 2026. Interviews will be likely held within w/c 26th January 2026 . The covering letter should set out how you would meet each of the criteria from the person specification that are marked Application . If you have not heard from us by 22nd January 2026, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our future vacancies and apply again, as we are always looking for talented individuals to join us.
The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland. We are a growing organisation which aims to improve the mental health of people across the United Kingdom and the Republic of Ireland, through furthering research and good practice in CBT and related professions. We have more than 25,000 members across the UK, Ireland and overseas, and a growing staff team, who work remotely. Our members are part of geographical branches and Special Interests groups. We are looking for a highly organised and legally trained Legal Clerk (Complaints) to join our Complaints Team on an initial temporary basis. This is a key role supporting BABCP Panels and Legal Assessors, helping to ensure that complaints and disciplinary processes are conducted with integrity, fairness and transparency. You will play a central part in disciplinary proceedings, providing high-quality legal, procedural and administrative support. This includes minute-taking for hearings, drafting outcome correspondence, and supporting the accuracy and consistency of decisions across our complaint s framework. This role would suit someone with strong legal drafting and organisational skills who is confident working in sensitive, regulated environments and committed to upholding professional standards. The role is initially temporary for a 12-month period however, there is the possibility of it becoming permanent. What you ll be doing Acting as minute-taker for BABCP Panels, attending virtual and in-person hearings and producing clear, accurate and impartial records of proceedings and decision-making. Drafting outcome letters and decisions in line with Panel findings, ensuring legal and procedural accuracy, with appropriate references to relevant legislation and case law. Recording outcomes and decisions within BABCP systems to meet reporting and publication requirements. Supporting the development and improvement of procedural templates to ensure consistency and clarity. Providing legal, procedural and administrative support to the Complaints Team, including the Complaints Coordinator, Legal Assessors, Complaints and Resolution Managers, the Presenting Officer and Panels throughout the complaints process. Working collaboratively with colleagues to ensure hearings and meetings run smoothly and efficiently. Applying BABCP Standards of Conduct, Performance and Ethics and Complaints and Disciplinary Procedures consistently. Contributing to continuous improvement in complaints handling, identifying opportunities to enhance efficiency, consistency and accessibility. Helping to safeguard the independence and integrity of the complaints and disciplinary process. What we re looking for Legal training (LLB, GDL, LPC, SQE or CILEX) or substantial experience as a legal clerk, legal secretary, paralegal or similar role, ideally within regulatory or disciplinary settings. Exceptional minute-taking skills, with the ability to produce accurate and reliable records of panel meetings and hearings. Strong written communication skills and attention to detail. Excellent organisational skills and confidence managing sensitive information. Strong IT skills, including Microsoft 365. A sound understanding of data protection, confidentiality and professional ethics. Knowledge of human rights, equality law and safeguarding principles within regulatory or disciplinary contexts. Ability to work effectively as part of a multidisciplinary team. Experience supporting UK regulatory, disciplinary or tribunal processes. Experience working with professional regulators (e.g. HCPC, GMC, NMC or other PSA-accredited registers). Experience within psychotherapy, counselling or mental health regulatory environments. A strong understanding of procedural fairness. How to apply Send an up-to-date CV and covering letter no more than two pages no later than 11th January 2026. Interviews will be likely held within w/c 26th January 2026 . The covering letter should set out how you would meet each of the criteria from the person specification that are marked Application . If you have not heard from us by 22nd January 2026, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our future vacancies and apply again, as we are always looking for talented individuals to join us.
Jan 02, 2026
Full time
The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland. We are a growing organisation which aims to improve the mental health of people across the United Kingdom and the Republic of Ireland, through furthering research and good practice in CBT and related professions. We have more than 25,000 members across the UK, Ireland and overseas, and a growing staff team, who work remotely. Our members are part of geographical branches and Special Interests groups. We are looking for a highly organised and legally trained Legal Clerk (Complaints) to join our Complaints Team on an initial temporary basis. This is a key role supporting BABCP Panels and Legal Assessors, helping to ensure that complaints and disciplinary processes are conducted with integrity, fairness and transparency. You will play a central part in disciplinary proceedings, providing high-quality legal, procedural and administrative support. This includes minute-taking for hearings, drafting outcome correspondence, and supporting the accuracy and consistency of decisions across our complaint s framework. This role would suit someone with strong legal drafting and organisational skills who is confident working in sensitive, regulated environments and committed to upholding professional standards. The role is initially temporary for a 12-month period however, there is the possibility of it becoming permanent. What you ll be doing Acting as minute-taker for BABCP Panels, attending virtual and in-person hearings and producing clear, accurate and impartial records of proceedings and decision-making. Drafting outcome letters and decisions in line with Panel findings, ensuring legal and procedural accuracy, with appropriate references to relevant legislation and case law. Recording outcomes and decisions within BABCP systems to meet reporting and publication requirements. Supporting the development and improvement of procedural templates to ensure consistency and clarity. Providing legal, procedural and administrative support to the Complaints Team, including the Complaints Coordinator, Legal Assessors, Complaints and Resolution Managers, the Presenting Officer and Panels throughout the complaints process. Working collaboratively with colleagues to ensure hearings and meetings run smoothly and efficiently. Applying BABCP Standards of Conduct, Performance and Ethics and Complaints and Disciplinary Procedures consistently. Contributing to continuous improvement in complaints handling, identifying opportunities to enhance efficiency, consistency and accessibility. Helping to safeguard the independence and integrity of the complaints and disciplinary process. What we re looking for Legal training (LLB, GDL, LPC, SQE or CILEX) or substantial experience as a legal clerk, legal secretary, paralegal or similar role, ideally within regulatory or disciplinary settings. Exceptional minute-taking skills, with the ability to produce accurate and reliable records of panel meetings and hearings. Strong written communication skills and attention to detail. Excellent organisational skills and confidence managing sensitive information. Strong IT skills, including Microsoft 365. A sound understanding of data protection, confidentiality and professional ethics. Knowledge of human rights, equality law and safeguarding principles within regulatory or disciplinary contexts. Ability to work effectively as part of a multidisciplinary team. Experience supporting UK regulatory, disciplinary or tribunal processes. Experience working with professional regulators (e.g. HCPC, GMC, NMC or other PSA-accredited registers). Experience within psychotherapy, counselling or mental health regulatory environments. A strong understanding of procedural fairness. How to apply Send an up-to-date CV and covering letter no more than two pages no later than 11th January 2026. Interviews will be likely held within w/c 26th January 2026 . The covering letter should set out how you would meet each of the criteria from the person specification that are marked Application . If you have not heard from us by 22nd January 2026, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our future vacancies and apply again, as we are always looking for talented individuals to join us.
Shape the Future for Families Raising Disabled Children Murray McIntosh is proud to be partnering with Family Fund, the UK's leading charity supporting families raising disabled or seriously ill children, to appoint their first-ever Head of Policy and Public Affairs. This is a rare opportunity to join a values-driven, ambitious organisation at a pivotal moment- helping to shape a new era of influencing and advocacy for families who need it most. About Family Fund For over 50 years, Family Fund has provided vital grants, practical support, and a powerful voice for families facing multiple challenges. As the charity embarks on an exciting new chapter, it is investing in its influencing work- ensuring the voices of families are heard at the highest levels of government and public discourse. The Role As Head of Policy and Public Affairs, you will lead a dedicated team and play a central role in Family Fund's newly formed External Affairs Directorate. You'll develop and deliver strategies that drive meaningful policy change, working closely with research and communications colleagues to amplify the voices of families across the UK. You'll be joining a supportive, collaborative, and inclusive organisation, with a strong commitment to equity, diversity, and inclusion. Working with regional managers, you'll help shape Family Fund's future direction and make a tangible difference to thousands of families. Key Responsibilities Set and deliver Family Fund's policy and public affairs agenda, with clear success measures. Lead and inspire a team of four nation-based managers and a coordinator, developing actionable plans for each UK nation. Build and maintain relationships with parliamentarians, civil servants, and key policy stakeholders. Develop evidence-based campaigns and policy "asks" in four priority areas: financial security, family breaks, play/sport/physical activity, and digital inclusion. Champion the voice of families, ensuring all engagement is inclusive and accessible. Represent Family Fund at parliamentary events and sector forums. Collaborate with colleagues across research and communications to maximise impact. Contribute to the strategic development of Family Fund as part of the Senior Leadership Team. About You We are seeking an experienced public affairs and policy leader who is passionate about driving positive change. You will bring: Extensive senior-level experience in public affairs, policy, and advocacy. A track record of developing and delivering successful influencing strategies. Strong knowledge of parliamentary processes across the UK. Excellent communication, stakeholder engagement, and team leadership skills. A commitment to equity, diversity, and inclusion and to Family Fund's mission and values. Why Join Family Fund? Be part of a supportive, ambitious, and inclusive charity making a real difference. Shape a new, high-profile function with strong backing from trustees and executive leadership. Home-based working with a collaborative national team. Competitive salary and benefits, plus opportunities for professional growth. Location: Home-based (with monthly travel to York, expenses covered) Family Fund is a Disability Confident Leader and committed to inclusive recruitment. Interview questions are shared in advance, and adjustments are available throughout the process.
Jan 02, 2026
Full time
Shape the Future for Families Raising Disabled Children Murray McIntosh is proud to be partnering with Family Fund, the UK's leading charity supporting families raising disabled or seriously ill children, to appoint their first-ever Head of Policy and Public Affairs. This is a rare opportunity to join a values-driven, ambitious organisation at a pivotal moment- helping to shape a new era of influencing and advocacy for families who need it most. About Family Fund For over 50 years, Family Fund has provided vital grants, practical support, and a powerful voice for families facing multiple challenges. As the charity embarks on an exciting new chapter, it is investing in its influencing work- ensuring the voices of families are heard at the highest levels of government and public discourse. The Role As Head of Policy and Public Affairs, you will lead a dedicated team and play a central role in Family Fund's newly formed External Affairs Directorate. You'll develop and deliver strategies that drive meaningful policy change, working closely with research and communications colleagues to amplify the voices of families across the UK. You'll be joining a supportive, collaborative, and inclusive organisation, with a strong commitment to equity, diversity, and inclusion. Working with regional managers, you'll help shape Family Fund's future direction and make a tangible difference to thousands of families. Key Responsibilities Set and deliver Family Fund's policy and public affairs agenda, with clear success measures. Lead and inspire a team of four nation-based managers and a coordinator, developing actionable plans for each UK nation. Build and maintain relationships with parliamentarians, civil servants, and key policy stakeholders. Develop evidence-based campaigns and policy "asks" in four priority areas: financial security, family breaks, play/sport/physical activity, and digital inclusion. Champion the voice of families, ensuring all engagement is inclusive and accessible. Represent Family Fund at parliamentary events and sector forums. Collaborate with colleagues across research and communications to maximise impact. Contribute to the strategic development of Family Fund as part of the Senior Leadership Team. About You We are seeking an experienced public affairs and policy leader who is passionate about driving positive change. You will bring: Extensive senior-level experience in public affairs, policy, and advocacy. A track record of developing and delivering successful influencing strategies. Strong knowledge of parliamentary processes across the UK. Excellent communication, stakeholder engagement, and team leadership skills. A commitment to equity, diversity, and inclusion and to Family Fund's mission and values. Why Join Family Fund? Be part of a supportive, ambitious, and inclusive charity making a real difference. Shape a new, high-profile function with strong backing from trustees and executive leadership. Home-based working with a collaborative national team. Competitive salary and benefits, plus opportunities for professional growth. Location: Home-based (with monthly travel to York, expenses covered) Family Fund is a Disability Confident Leader and committed to inclusive recruitment. Interview questions are shared in advance, and adjustments are available throughout the process.
Anderson Knight Recruitment is currently looking for a Learning & Development Coordinator to support a business based in Edinburgh. This is a hybrid working position, with 3 days per week spent in the office and 2 days from home. The role has occasional travel within Scotland so a driving licence is essential for this role. This is an exciting opportunity for an L&D Coordinator to play a key role in shaping, delivering, and developing learning solutions that drive employee growth and support organisational success. Working closely with teams across multiple locations, you will ensure high-quality, consistent development opportunities and help embed a culture of continuous learning and improvement in a fast-paced, reactive environment. Key Responsibilities Deliver engaging learning solutions through varied methods (occasional travel required). Provide on-the-job training. Design creative, interactive learning interventions tailored to different learning styles and business needs. Develop and maintain e-learning modules, ensuring content remains current, accurate, and relevant. Contribute to the creation and upkeep of a comprehensive video-based training library. Regularly review, update, and refine learning materials to ensure consistent quality. Support the delivery of leadership and management development initiatives. Actively participate in ongoing L&D projects to drive continuous improvement across the organisation. What We're Looking For Recognised Qualifications Candidates must hold one of the following (or equivalent): CIPD Certificate in Training Practice Level 4 PTLLS (or higher) Level 3 Award in Education and Training Level 3 Award in Delivering Training Level 3 or Level 4 NVQ in Training and/or Development Skills & Experience Proven experience working in retail or a similarly reactive, fast-paced environment, with a strong understanding of training needs. Demonstrated ability to coach and mentor employees both in person and virtually. Strong knowledge of different learning methodologies, with the creativity to design engaging, learner-centred content. Competence with online learning tools, e-learning platforms, and content management systems. Excellent attention to detail with a commitment to keeping learning materials accurate and up-to-date. Outstanding communication skills with the ability to engage employees across multiple locations. Other Requirements A full, clean driving licence is essential for travel between sites.
Jan 02, 2026
Full time
Anderson Knight Recruitment is currently looking for a Learning & Development Coordinator to support a business based in Edinburgh. This is a hybrid working position, with 3 days per week spent in the office and 2 days from home. The role has occasional travel within Scotland so a driving licence is essential for this role. This is an exciting opportunity for an L&D Coordinator to play a key role in shaping, delivering, and developing learning solutions that drive employee growth and support organisational success. Working closely with teams across multiple locations, you will ensure high-quality, consistent development opportunities and help embed a culture of continuous learning and improvement in a fast-paced, reactive environment. Key Responsibilities Deliver engaging learning solutions through varied methods (occasional travel required). Provide on-the-job training. Design creative, interactive learning interventions tailored to different learning styles and business needs. Develop and maintain e-learning modules, ensuring content remains current, accurate, and relevant. Contribute to the creation and upkeep of a comprehensive video-based training library. Regularly review, update, and refine learning materials to ensure consistent quality. Support the delivery of leadership and management development initiatives. Actively participate in ongoing L&D projects to drive continuous improvement across the organisation. What We're Looking For Recognised Qualifications Candidates must hold one of the following (or equivalent): CIPD Certificate in Training Practice Level 4 PTLLS (or higher) Level 3 Award in Education and Training Level 3 Award in Delivering Training Level 3 or Level 4 NVQ in Training and/or Development Skills & Experience Proven experience working in retail or a similarly reactive, fast-paced environment, with a strong understanding of training needs. Demonstrated ability to coach and mentor employees both in person and virtually. Strong knowledge of different learning methodologies, with the creativity to design engaging, learner-centred content. Competence with online learning tools, e-learning platforms, and content management systems. Excellent attention to detail with a commitment to keeping learning materials accurate and up-to-date. Outstanding communication skills with the ability to engage employees across multiple locations. Other Requirements A full, clean driving licence is essential for travel between sites.
Estate Agent Branch Sales Manager Commission of 10% on personal bankings plus 3% override on your teams deals plus 5% extra commission (bonus) on hitting personal quarterly targets and these are paid quarterly. Working hours are Monday to Friday 9.00am to 6.00pm. Saturday 9.00am to 5.00pm. 1 Saturday off per month. Basic salary £28,000 plus car allowance of £250 per month (£3,000). On target earnings of £70,000 to £80,000. Estate Agent Branch Sales Manager We are looking for a confident, switched on, proactive, dynamic Sales Manager who will be able to significantly exceed the current performance. The role is suited to someone who thrives on building a culture of energy and accountability, drives the numbers forward, motivates their team and leads by example. Estate Agent Branch Sales Manager You will manage the day to day Estate Agency business working closely with staff to maximise income and profit from a range of products and services. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Branch Sales Manager Responsibility to increase revenue and profitability through the achievement of agreed business targets. Setting and reviewing performance standards. Development of team members Implementing agreed business plans. Listing and selling properties. Maintain a compliant business Estate Agent Branch Sales Manager Basic salary £28,000 plus car allowance of £250 per month (£3,000). On target earnings of £70,000 to £80,000. Working hours are Monday to Friday 9.00am to 6.00pm. Saturday 9.00am to 5.00pm (one Saturday off a month) Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Jan 02, 2026
Full time
Estate Agent Branch Sales Manager Commission of 10% on personal bankings plus 3% override on your teams deals plus 5% extra commission (bonus) on hitting personal quarterly targets and these are paid quarterly. Working hours are Monday to Friday 9.00am to 6.00pm. Saturday 9.00am to 5.00pm. 1 Saturday off per month. Basic salary £28,000 plus car allowance of £250 per month (£3,000). On target earnings of £70,000 to £80,000. Estate Agent Branch Sales Manager We are looking for a confident, switched on, proactive, dynamic Sales Manager who will be able to significantly exceed the current performance. The role is suited to someone who thrives on building a culture of energy and accountability, drives the numbers forward, motivates their team and leads by example. Estate Agent Branch Sales Manager You will manage the day to day Estate Agency business working closely with staff to maximise income and profit from a range of products and services. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Branch Sales Manager Responsibility to increase revenue and profitability through the achievement of agreed business targets. Setting and reviewing performance standards. Development of team members Implementing agreed business plans. Listing and selling properties. Maintain a compliant business Estate Agent Branch Sales Manager Basic salary £28,000 plus car allowance of £250 per month (£3,000). On target earnings of £70,000 to £80,000. Working hours are Monday to Friday 9.00am to 6.00pm. Saturday 9.00am to 5.00pm (one Saturday off a month) Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Location: Addlestone,England,United Kingdom Job ID: 85536 We Elevate Quality of urban life Our elevators, escalators, and moving walks safely transport more than twobillion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you'll discover meaningful work that enhancesquality of life for communities, and contribute to making places moreaccessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respectboth among colleagues and for the world around us. By joining us, you don'tjust become part of our success story; you help shape the future and continueour rich legacy that started back in 1874. Your main responsibilities We are looking for a dedicated Talent Acquisition Coordinator to join our team and support our Talent Acquisition Manager and HR team in attracting top talent in management, engineering, and technical service domains. Why This Role Matters You connect people and possibilities. You'll help candidates and hiring managers feel supported and informed, every step of the way. Your work ensures we bring in the right people to keep Schindler moving forward. What You'll Do Be the Friendly Face of Recruitment Welcome candidates and answer their questions. Build strong relationships with hiring managers and colleagues. Keep our recruitment inbox running smoothly. Keep Things Moving Share our job openings on SuccessFactors, LinkedIn, job boards, and social media. Schedule interviews and make sure everyone has what they need. Collect interview feedback and keep our records up to date. Support New Hires Help prepare offer letters and contracts. Work with HR to make sure new colleagues have a great start. Make Us Better Suggest practical ways to improve how we work. Join projects that help the team grow and work more effectively. What you bring You are organised. You can manage several tasks at once and keep track of the details. A clear communicator who listens, shares information and cares about getting it right. Comfortable with technology and confident learning new systems quickly. A team player who enjoys working with others and is always ready to help. You bring a positive attitude. You're proactive, reliable, and open to new ideas. Experience that translates well into this role Experience in coordinating interviews, bookings, schedules, or multiple stakeholders. Comfortable working with systems and trackers including Excel. An interest in recruitment, HR or people focussed work. Recruitment or HR experience. What's in it for you? Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day. Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career. Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued. Competitive salary with a discretionary annual bonus Company car or allowance (for eligible roles) 25 days' holiday plus bank holidays, and an annual paid volunteering day Pension scheme with 6% company contribution Enhanced family leave Private medical cover with a trusted provider, plus 24/7 virtual GP access Employee Assistance Programme offering confidential support Free eye tests and eyewear discounts Access to a range of employee benefits, including Tech and Cycle to Work schemes, plus exclusive retailer discounts Become part of our team, help us enhance quality of life and drive innovationwhile raising the bar for safety and sustainability. We value your diverse skills andperspectives as together we shape the sustainable cities of today and tomorrow. Are you ready to embark on a new journey? Join ! Discover more on our career website. At Schindler Group we value inclusion and diversity, and practise equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability. Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.
Jan 02, 2026
Full time
Location: Addlestone,England,United Kingdom Job ID: 85536 We Elevate Quality of urban life Our elevators, escalators, and moving walks safely transport more than twobillion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you'll discover meaningful work that enhancesquality of life for communities, and contribute to making places moreaccessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respectboth among colleagues and for the world around us. By joining us, you don'tjust become part of our success story; you help shape the future and continueour rich legacy that started back in 1874. Your main responsibilities We are looking for a dedicated Talent Acquisition Coordinator to join our team and support our Talent Acquisition Manager and HR team in attracting top talent in management, engineering, and technical service domains. Why This Role Matters You connect people and possibilities. You'll help candidates and hiring managers feel supported and informed, every step of the way. Your work ensures we bring in the right people to keep Schindler moving forward. What You'll Do Be the Friendly Face of Recruitment Welcome candidates and answer their questions. Build strong relationships with hiring managers and colleagues. Keep our recruitment inbox running smoothly. Keep Things Moving Share our job openings on SuccessFactors, LinkedIn, job boards, and social media. Schedule interviews and make sure everyone has what they need. Collect interview feedback and keep our records up to date. Support New Hires Help prepare offer letters and contracts. Work with HR to make sure new colleagues have a great start. Make Us Better Suggest practical ways to improve how we work. Join projects that help the team grow and work more effectively. What you bring You are organised. You can manage several tasks at once and keep track of the details. A clear communicator who listens, shares information and cares about getting it right. Comfortable with technology and confident learning new systems quickly. A team player who enjoys working with others and is always ready to help. You bring a positive attitude. You're proactive, reliable, and open to new ideas. Experience that translates well into this role Experience in coordinating interviews, bookings, schedules, or multiple stakeholders. Comfortable working with systems and trackers including Excel. An interest in recruitment, HR or people focussed work. Recruitment or HR experience. What's in it for you? Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day. Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career. Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued. Competitive salary with a discretionary annual bonus Company car or allowance (for eligible roles) 25 days' holiday plus bank holidays, and an annual paid volunteering day Pension scheme with 6% company contribution Enhanced family leave Private medical cover with a trusted provider, plus 24/7 virtual GP access Employee Assistance Programme offering confidential support Free eye tests and eyewear discounts Access to a range of employee benefits, including Tech and Cycle to Work schemes, plus exclusive retailer discounts Become part of our team, help us enhance quality of life and drive innovationwhile raising the bar for safety and sustainability. We value your diverse skills andperspectives as together we shape the sustainable cities of today and tomorrow. Are you ready to embark on a new journey? Join ! Discover more on our career website. At Schindler Group we value inclusion and diversity, and practise equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability. Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.
# Primary Location SA - DSTG EdinburghWe are growing - join our Defence division at Service Stream supporting the PAS contract. We are proud to become a new Australian Department of Defence partner, offering career opportunities to support the delivery of Property and Asset Services across South Australia and the Northern Territory. Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries - we keep communities connected. Your next role comes with these perks: Flexible working - all flexibility requests are genuinely considered. Career development - we offer growth opportunities and support internal mobility. You will have access to skill enhancement through our online learning system and onsite training. Access - discounts for hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing and a share matching program. Paid leave - parental, cultural, community service, defence, study, corporate volunteering and purchased leave available. Culture - we are dedicated to fostering a workplace environment that values diversity and inclusion, and meaningful recognition. You will play a key role in building the culture of our new team. About the role You will be responsible for supporting the planning, execution, and monitoring of projects to ensure timely and efficient delivery.Your key responsibilities will include: Coordinating and supporting day-to-day project activities to ensure timely progress and delivery. Maintaining and updating project schedules, timelines, and documentation. Facilitating communication and collaboration among project team members, stakeholders, and external vendors. Organising and preparing agendas, minutes, and follow-ups for project meetings. Assisting in quality plan reviews and support quality assurance processes. Tracking project budgets, expenses, and financial performance, and reporting variances and assisting with cost control measures. Helping identify risks and issues, proposing solutions or escalating to the Project Manager. About you Our ideal candidate will have: A Bachelor's degree or relevant certification in Business, Project Management, or a related field. Proven experience in project coordination, administration, or a related role, preferably within estate maintenance, construction, facilities management, or similar industries. Experience supporting multiple projects simultaneously across different locations or sites. Familiarity with project management tools and software (e.g., MS Project, Trello, Jira, or similar). Clear and effective verbal and written communication to coordinate with teams, stakeholders, and vendors. Thoroughness in tracking project progress, reviewing quality plans, and ensuring compliance.You must be an Australian Citizen and able to obtain and maintain a Defence Security Clearance. How to apply Please submit your interest with the apply button where you will be directed to create a profile on our system. Applications may be reviewed before the closing date, so please don't hesitate to apply!We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups. Applications are unable to be accepted via email. If you require any reasonable adjustments to the recruitment process, please email .# Department Projects# How to Apply If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.# Job Description Summary # About the Role We have a role available for a Project Coordinator to join our Defence division, supporting this contract. This is a permanent full-time position that could be based at any of the main defence bases in the Northern Territory or South Australia.
Jan 01, 2026
Full time
# Primary Location SA - DSTG EdinburghWe are growing - join our Defence division at Service Stream supporting the PAS contract. We are proud to become a new Australian Department of Defence partner, offering career opportunities to support the delivery of Property and Asset Services across South Australia and the Northern Territory. Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries - we keep communities connected. Your next role comes with these perks: Flexible working - all flexibility requests are genuinely considered. Career development - we offer growth opportunities and support internal mobility. You will have access to skill enhancement through our online learning system and onsite training. Access - discounts for hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing and a share matching program. Paid leave - parental, cultural, community service, defence, study, corporate volunteering and purchased leave available. Culture - we are dedicated to fostering a workplace environment that values diversity and inclusion, and meaningful recognition. You will play a key role in building the culture of our new team. About the role You will be responsible for supporting the planning, execution, and monitoring of projects to ensure timely and efficient delivery.Your key responsibilities will include: Coordinating and supporting day-to-day project activities to ensure timely progress and delivery. Maintaining and updating project schedules, timelines, and documentation. Facilitating communication and collaboration among project team members, stakeholders, and external vendors. Organising and preparing agendas, minutes, and follow-ups for project meetings. Assisting in quality plan reviews and support quality assurance processes. Tracking project budgets, expenses, and financial performance, and reporting variances and assisting with cost control measures. Helping identify risks and issues, proposing solutions or escalating to the Project Manager. About you Our ideal candidate will have: A Bachelor's degree or relevant certification in Business, Project Management, or a related field. Proven experience in project coordination, administration, or a related role, preferably within estate maintenance, construction, facilities management, or similar industries. Experience supporting multiple projects simultaneously across different locations or sites. Familiarity with project management tools and software (e.g., MS Project, Trello, Jira, or similar). Clear and effective verbal and written communication to coordinate with teams, stakeholders, and vendors. Thoroughness in tracking project progress, reviewing quality plans, and ensuring compliance.You must be an Australian Citizen and able to obtain and maintain a Defence Security Clearance. How to apply Please submit your interest with the apply button where you will be directed to create a profile on our system. Applications may be reviewed before the closing date, so please don't hesitate to apply!We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups. Applications are unable to be accepted via email. If you require any reasonable adjustments to the recruitment process, please email .# Department Projects# How to Apply If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.# Job Description Summary # About the Role We have a role available for a Project Coordinator to join our Defence division, supporting this contract. This is a permanent full-time position that could be based at any of the main defence bases in the Northern Territory or South Australia.
Purpose of Job Within Debt Mobilisation Product Development (DM PD), the Principal Banker is responsible predominantly for coordinating DM led investor relations activities as well as all mobilisation related internal and external communications. The Principal Banker is a core contributor to the unit in DM responsible for developing new ways to mobilise predominantly private debt co financing alongside EBRD's operations. The role works, with the support of other team members, to spearhead DM related communications and engagement activities, the outputs of which should cohesively reflect the Bank's mobilisation mandate and narrative in the context of the Bank's strategy. Externally, this would include supporting the ambition to enhance communication with existing and potential co financing partners, including through direct engagement initiatives. Internally it may include, as requested, pro actively pursuing efforts to drive the required cultural change around mobilisation through consistent and well articulated communications across multiple internal touchpoints. The role reports to the AD, Head of Debt Mobilisation Product Development. Background The objective of the Debt Mobilisation function is to support the delivery of the EBRD's mandate of significantly expanding its mobilisation efforts. The function is split into Sales and Advisory and Product Development, responsible also for the function's strategy development. The Debt Mobilisation team is part of the Finance group. The EBRD's ambition for the SCF period is to boost the mobilisation of private sector capital both directly and indirectly through innovation in processes and products, enhanced incentives and higher ambition to establish a floor for private sector Annual Mobilised Investment (AMI) of €5 billion. To consistently deliver increased mobilisation volumes, wider engagement with co financing partners and institutional investors is essential - the Principal Banker will be mainly responsible for this activity. Accountabilities & Responsibilities Mobilisation related Communications Responsible for the delivery of all activities as outlined and scheduled in the Bank's mobilisation communications plan. Maintain responsibility for the mobilisation communications plan, with regular reviews and updates as necessary in collaboration with the Communications department. Regularly review and update EBRD's mobilisation narrative in collaboration with the Communications department, ensuring it remains aligned with the Bank's ambitions and activities and is shared with relevant internal stakeholders for consistent communications. Proactively draft and schedule social media posts for both external and internal consumption via the Communication department, showcasing mobilisation highlights. Proactively identify opportunities to host events/side events (including panel discussions) in high profile venues such as EBRD's Annual Meeting, COP, Davos WEF. Where necessary, develop event proposal submissions and deliver the event with the support of product leads and internal stakeholders such as Business Development, CSD, Communications. Proactively identify and source speaker opportunities for team members to represent EBRD Mobilisation in external/public events, such as conferences. Take responsibility for internal communications activities, including maintenance of the Debt Mobilisation intranet page and sharing intranet articles to support a Bank wide mobilisation culture. Prepare well written speaking notes or speeches for senior management following the mobilisation narrative and latest activities. Coordinate and deliver briefing notes, comprehensively covering key mobilisation updates for senior management's engagements. External Engagement Design, develop and deliver the implementation of an investor engagement and education plan, including engagement with investment consultants. Keep this current, once developed. Build and maintain relationships with all investor groups, to support their interest and engagement with EBRD co financing. This includes preparing and sharing materials and data relating to EBRD activities as requested. Design and deliver educational publications and events. Act as a lead coordinator for all non deal or product specific engagement initiatives, such as taskforces. Proactively consider and develop new EBRD led initiatives to engage with market participants. Support leading key internal stakeholders on the preparation of data based integrated marketing material of relevance for new private debt investors. The material needs to meet investor needs and must include the financial performance of the Bank's historical activities, as well as market compatible impact and climate reporting standards. Actively contribute to the effort to ensure that this material is used in all interactions with new and existing debt investors. Additional responsibilities Support and, time permitting, lead new mobilisation product development initiatives including design, market testing and internal approval processes. Support other Product Development initiatives and the Sales & Advisory unit on deliverables as required. Provide guidance and support in driving the preparation of all internal approvals and related material required in each of the above areas. Work closely with the head of Product Development, where needed, on business development opportunities to attract new private debt investors. Deputise for the head of Product Development where required or requested. Pro actively coach, mentor and support junior team members. Attend industry and mobilisation related events and conferences, meetings with government authorities, investors, organisations and business communities as appropriate and required to advance the Bank's mobilisation mandate. Knowledge, Skills, Experience & Qualifications Qualifications and Skills Relevant university degree. Master's degree preferred or equivalent experience in the areas of expertise. Excellent written and oral communication skills in English, with an ability to prepare a wide range of materials targeted to different audiences. Ability to communicate well with internal and external stakeholders; Ideally prior experience in organising compelling and well attended events. Sound decision making skills with a focus on providing solutions. Proven business judgement and high ethical and professional standards. Ideally fluency in another major language, in addition to English. Ideally prior experience in countries EBRD operates in. Experience & Knowledge Awareness of the development finance agenda, particularly private capital mobilisation. Understanding of other key topics such as climate finance and blended finance would be beneficial. Understanding of wider MDB activities and initiatives, particularly within mobilisation. Ideally familiarity with the investor universe, including different investor groups with which EBRD engages for co financing. Knowledge of MDB co financing activities, ideally encompassing not only the syndicated loans market, but also a combination of leveraged and/or project finance, climate finance, structured products, credit asset management and insurance experience. Banking or similar experience with good understanding on financial structures and how to interpret financial statements. Some experience in driving non standard financial structures or initiatives through an institution to achieve formal support and approval. What is it like to work at the EBRD? / About EBRD Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. At EBRD, our Values - Inclusiveness, Innovation, Trust, and Responsibility - are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high performing environment. The EBRD environment provides you with: Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in. A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively. A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness. An environment that places sustainability, equality and digital transformation at the heart of what we do. A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits. Diversity is one of the Bank's core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment . click apply for full job details
Jan 01, 2026
Full time
Purpose of Job Within Debt Mobilisation Product Development (DM PD), the Principal Banker is responsible predominantly for coordinating DM led investor relations activities as well as all mobilisation related internal and external communications. The Principal Banker is a core contributor to the unit in DM responsible for developing new ways to mobilise predominantly private debt co financing alongside EBRD's operations. The role works, with the support of other team members, to spearhead DM related communications and engagement activities, the outputs of which should cohesively reflect the Bank's mobilisation mandate and narrative in the context of the Bank's strategy. Externally, this would include supporting the ambition to enhance communication with existing and potential co financing partners, including through direct engagement initiatives. Internally it may include, as requested, pro actively pursuing efforts to drive the required cultural change around mobilisation through consistent and well articulated communications across multiple internal touchpoints. The role reports to the AD, Head of Debt Mobilisation Product Development. Background The objective of the Debt Mobilisation function is to support the delivery of the EBRD's mandate of significantly expanding its mobilisation efforts. The function is split into Sales and Advisory and Product Development, responsible also for the function's strategy development. The Debt Mobilisation team is part of the Finance group. The EBRD's ambition for the SCF period is to boost the mobilisation of private sector capital both directly and indirectly through innovation in processes and products, enhanced incentives and higher ambition to establish a floor for private sector Annual Mobilised Investment (AMI) of €5 billion. To consistently deliver increased mobilisation volumes, wider engagement with co financing partners and institutional investors is essential - the Principal Banker will be mainly responsible for this activity. Accountabilities & Responsibilities Mobilisation related Communications Responsible for the delivery of all activities as outlined and scheduled in the Bank's mobilisation communications plan. Maintain responsibility for the mobilisation communications plan, with regular reviews and updates as necessary in collaboration with the Communications department. Regularly review and update EBRD's mobilisation narrative in collaboration with the Communications department, ensuring it remains aligned with the Bank's ambitions and activities and is shared with relevant internal stakeholders for consistent communications. Proactively draft and schedule social media posts for both external and internal consumption via the Communication department, showcasing mobilisation highlights. Proactively identify opportunities to host events/side events (including panel discussions) in high profile venues such as EBRD's Annual Meeting, COP, Davos WEF. Where necessary, develop event proposal submissions and deliver the event with the support of product leads and internal stakeholders such as Business Development, CSD, Communications. Proactively identify and source speaker opportunities for team members to represent EBRD Mobilisation in external/public events, such as conferences. Take responsibility for internal communications activities, including maintenance of the Debt Mobilisation intranet page and sharing intranet articles to support a Bank wide mobilisation culture. Prepare well written speaking notes or speeches for senior management following the mobilisation narrative and latest activities. Coordinate and deliver briefing notes, comprehensively covering key mobilisation updates for senior management's engagements. External Engagement Design, develop and deliver the implementation of an investor engagement and education plan, including engagement with investment consultants. Keep this current, once developed. Build and maintain relationships with all investor groups, to support their interest and engagement with EBRD co financing. This includes preparing and sharing materials and data relating to EBRD activities as requested. Design and deliver educational publications and events. Act as a lead coordinator for all non deal or product specific engagement initiatives, such as taskforces. Proactively consider and develop new EBRD led initiatives to engage with market participants. Support leading key internal stakeholders on the preparation of data based integrated marketing material of relevance for new private debt investors. The material needs to meet investor needs and must include the financial performance of the Bank's historical activities, as well as market compatible impact and climate reporting standards. Actively contribute to the effort to ensure that this material is used in all interactions with new and existing debt investors. Additional responsibilities Support and, time permitting, lead new mobilisation product development initiatives including design, market testing and internal approval processes. Support other Product Development initiatives and the Sales & Advisory unit on deliverables as required. Provide guidance and support in driving the preparation of all internal approvals and related material required in each of the above areas. Work closely with the head of Product Development, where needed, on business development opportunities to attract new private debt investors. Deputise for the head of Product Development where required or requested. Pro actively coach, mentor and support junior team members. Attend industry and mobilisation related events and conferences, meetings with government authorities, investors, organisations and business communities as appropriate and required to advance the Bank's mobilisation mandate. Knowledge, Skills, Experience & Qualifications Qualifications and Skills Relevant university degree. Master's degree preferred or equivalent experience in the areas of expertise. Excellent written and oral communication skills in English, with an ability to prepare a wide range of materials targeted to different audiences. Ability to communicate well with internal and external stakeholders; Ideally prior experience in organising compelling and well attended events. Sound decision making skills with a focus on providing solutions. Proven business judgement and high ethical and professional standards. Ideally fluency in another major language, in addition to English. Ideally prior experience in countries EBRD operates in. Experience & Knowledge Awareness of the development finance agenda, particularly private capital mobilisation. Understanding of other key topics such as climate finance and blended finance would be beneficial. Understanding of wider MDB activities and initiatives, particularly within mobilisation. Ideally familiarity with the investor universe, including different investor groups with which EBRD engages for co financing. Knowledge of MDB co financing activities, ideally encompassing not only the syndicated loans market, but also a combination of leveraged and/or project finance, climate finance, structured products, credit asset management and insurance experience. Banking or similar experience with good understanding on financial structures and how to interpret financial statements. Some experience in driving non standard financial structures or initiatives through an institution to achieve formal support and approval. What is it like to work at the EBRD? / About EBRD Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. At EBRD, our Values - Inclusiveness, Innovation, Trust, and Responsibility - are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high performing environment. The EBRD environment provides you with: Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in. A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively. A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness. An environment that places sustainability, equality and digital transformation at the heart of what we do. A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits. Diversity is one of the Bank's core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment . click apply for full job details
