• Home
  • Search Jobs
  • Register CV
  • Post a Job
  • Employer Pricing
  • Contact Us
  • Sign in
  • Sign up
  • Home
  • Search Jobs
  • Register CV
  • Post a Job
  • Employer Pricing
  • Contact Us
Sorry, that job is no longer available. Here are some results that may be similar to the job you were looking for.

43 jobs found

Email me jobs like this
Refine Search
Current Search
desktop support lead
SINGLE HOMELESS PROJECT
IT Helpdesk Officer
SINGLE HOMELESS PROJECT
About the role: At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you ll play a crucial role in keeping our organisation connected and effective. This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more. In joining SHP, you ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London. About you: Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video. Excellent verbal and written communication skills. Strong organisational skills and shows enthusiasm to all duties. Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution. Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment. High level of personal organisation with the ability to plan and prioritise own work. Has experience in Microsoft applications like Microsoft Dynamics CRM. About us: Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs. We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need. Important info: Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified. To be considered remove your name and other personal details from your C.V. before uploading. This post will require a DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.
Mar 26, 2026
Full time
About the role: At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you ll play a crucial role in keeping our organisation connected and effective. This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more. In joining SHP, you ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London. About you: Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video. Excellent verbal and written communication skills. Strong organisational skills and shows enthusiasm to all duties. Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution. Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment. High level of personal organisation with the ability to plan and prioritise own work. Has experience in Microsoft applications like Microsoft Dynamics CRM. About us: Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs. We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need. Important info: Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified. To be considered remove your name and other personal details from your C.V. before uploading. This post will require a DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.
Planet Recruitment
2nd Line Engineer
Planet Recruitment Southmoor, Oxfordshire
Role: 2nd Line Engineer Location: Abingdon Salary: 30,000 - 36,000k Full Time on a 4-week shift pattern rotation Week A - Early's - 08:00 - 16:30 - Office based - customer location Week B - Early's - 08:00 - 16:30 - Office based - customer location Week C - Days - 08:45 - 17:15 - Office based - customer location Week D - Late - 14:30 - 23:00 - WFH - with support . Primary Purpose The Desktop team are tasked with supporting, investigating, and resolving our MSP client's IT related systems and making sure all issues are dealt with in a timely fashion. The role will involve the following; Providing support to our clients Help the Helpdesk Management Team with continued business improvements Provide support to the apprentice, and 1st Line, engineers Manage/Maintain all escalations from the apprentice, and 1st line, engineers Work alongside 3rd line engineers to escalate more problematic tickets Communicate daily to clients with open tickets Managing the client's expectations with ongoing tickets Ensure all client related problems are logged correctly Inform the Desktop Team Lead of any tickets requiring escalations Working with client's 3rd party suppliers and vendors when appropriate Adhere to all company policies and procedures Ensuring that all role related KPI's are met Logging, managing, and resolving client IT issues Undertake any other reasonable duties as required to meet the needs of the business. Key Responsibilities Being the first point of contact for all incoming support calls, emails, and sessions - when necessary Being an escalation point for all escalations coming from apprentice, and 1st line, engineers. Ensuring all forms of support call are logged in the system and the client is kept updated. Manage incident and request tickets ensuring established SLAs are met. Person Specification Minimum: Proven experience with: Active Directory Microsoft 365 Admin Centre Intune Admin Centre Sophos Endpoint Good working knowledge of: Azure Admin Centre, Entra Admin Centre, Exchange Admin Centre 2FA, VPN, DHCP, Mimecast, Barracuda, PowerShell Conditional Access, Unifi Wi-Fi, Sophos Firewall Apple Business Manager, Azure Autopilot Strong knowledge of Windows 11 installation and configuration Good understanding of MacOS setup and configuration Experience with Google Suite administration Exposure to email management across Azure, Office 365, SharePoint etc. At least 2 years' experience supporting medium-large businesses Full UK driving licence and access to own transport Desirable: Exposure to Microsoft Server OS - 2008/2012/2016 Comptia A+ Comptia N+ Wireless management - Ubiquiti, Meraki, Netgear, etc Mimecast, Barracuda, Sophos Email Gateway Group policy management - deployment or management INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Mar 26, 2026
Full time
Role: 2nd Line Engineer Location: Abingdon Salary: 30,000 - 36,000k Full Time on a 4-week shift pattern rotation Week A - Early's - 08:00 - 16:30 - Office based - customer location Week B - Early's - 08:00 - 16:30 - Office based - customer location Week C - Days - 08:45 - 17:15 - Office based - customer location Week D - Late - 14:30 - 23:00 - WFH - with support . Primary Purpose The Desktop team are tasked with supporting, investigating, and resolving our MSP client's IT related systems and making sure all issues are dealt with in a timely fashion. The role will involve the following; Providing support to our clients Help the Helpdesk Management Team with continued business improvements Provide support to the apprentice, and 1st Line, engineers Manage/Maintain all escalations from the apprentice, and 1st line, engineers Work alongside 3rd line engineers to escalate more problematic tickets Communicate daily to clients with open tickets Managing the client's expectations with ongoing tickets Ensure all client related problems are logged correctly Inform the Desktop Team Lead of any tickets requiring escalations Working with client's 3rd party suppliers and vendors when appropriate Adhere to all company policies and procedures Ensuring that all role related KPI's are met Logging, managing, and resolving client IT issues Undertake any other reasonable duties as required to meet the needs of the business. Key Responsibilities Being the first point of contact for all incoming support calls, emails, and sessions - when necessary Being an escalation point for all escalations coming from apprentice, and 1st line, engineers. Ensuring all forms of support call are logged in the system and the client is kept updated. Manage incident and request tickets ensuring established SLAs are met. Person Specification Minimum: Proven experience with: Active Directory Microsoft 365 Admin Centre Intune Admin Centre Sophos Endpoint Good working knowledge of: Azure Admin Centre, Entra Admin Centre, Exchange Admin Centre 2FA, VPN, DHCP, Mimecast, Barracuda, PowerShell Conditional Access, Unifi Wi-Fi, Sophos Firewall Apple Business Manager, Azure Autopilot Strong knowledge of Windows 11 installation and configuration Good understanding of MacOS setup and configuration Experience with Google Suite administration Exposure to email management across Azure, Office 365, SharePoint etc. At least 2 years' experience supporting medium-large businesses Full UK driving licence and access to own transport Desirable: Exposure to Microsoft Server OS - 2008/2012/2016 Comptia A+ Comptia N+ Wireless management - Ubiquiti, Meraki, Netgear, etc Mimecast, Barracuda, Sophos Email Gateway Group policy management - deployment or management INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
FDM Group
Digital Solutions Developer
FDM Group
About The Role FDM is a global business and technology consultancy seeking a Digital Solutions Developer to work for our global financial services client. This is initially a 12-month contract with very good prospects to extend and will be a hybrid role that will be based in London. Our client is seeking a digital solutions developer who will work closely with cross-functional teams to deliver innovative solutions to unmet business needs. The role involves designing, building, and maintaining reliable software infrastructure with strong monitoring, performance, and maintainability standards, as well as developing automation to improve deployment and operational efficiency. The successful candidate will collaborate across the Technology Solutions team to prioritise work transparently and will play a key role in advising, mentoring, and upskilling colleagues, contributing to a strong learning culture. Responsibilities Work closely with teams across our business to implement innovative solutions for their unmet needs, advising and upskilling the team members where possible. Design, build and maintain software infrastructure within appropriate monitoring, alerting, maintainability and performance parameters. Develop automation scripts to enhance product deployment and operational efficiency. Collaborate with colleagues across the Technology Solutions team to prioritise work in a structured, transparent way. Advising and upskilling our team members, making a significant contribution to our learning culture. About You Excellent documentation skills, with the ability to create high quality process documentation and diagrams. Proven capability of working in a remote team, making effective use of synchronous and asynchronous communication channels as appropriate. Demonstrable interest in delivering IT and business change, and ongoing self-education through a variety of mediums. A passion for technology and learning-we are looking for a generalist who has a desire to dig in and learn about technical subjects when required. Deeply passionate about technology and product innovation, with a proactive approach to problem-solving. Someone who is comfortable 'working out loud', leaving an 'information exhaust' of what you have been working on for the benefit of colleagues who may be in different locations and time zones to you. Experienced in agile methodologies. Committed to continuous learning and adapting. Enthusiastic to collaborate closely with product management subject matter experts, aligning infrastructure design and optimisation with product roadmaps. Willing to contribute to all stages of the product lifecycle, ensuring infrastructure solutions support product excellence. Technical Skills It is not essential that you have these skills. They are the technologies that the client use on a regular basis. We are more interested in your ability, with your background in Technology and your passion for learning, than your expertise in any one area. Microsoft PowerApps (Microsoft Copilot Studio)- to create low-code solutions. Power Automate Desktop- for automation solutionsOffice 365 Apps- including SharePoint, PowerBI etc. which we use for augmenting the products we create for customers. Python- for creating small lightweight solutions such as API integrations. YAML- for GitHub pipelines. Powershell- to enable us to perform Infrastructure automation. Terraform- for infrastructure as code automation. Azure- for cloud-based solutions; basic and broad experience with Azure and the various products would be useful. Product thinking- an ability to problem solve around customer needs/challenges. Solution design- an ability to take the customer need and design an architecture and implementation plan associated with it. Desirable Skills Experience with the Salesforce platform. SQL experience. Experience with Microsoft 365, its features and applicability to solve business problems. Experience with PlanView AgilePlace. SharePoint Online administration- permissions, document libraries, integration with Microsoft Teams. IT infrastructure knowledge including networking (switches, routers), security (firewalls), server room management including physical aspects. Basic understanding of data science. About Us We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 3,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws. Why join us Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field Annual leave and work-place pension
Mar 26, 2026
Contractor
About The Role FDM is a global business and technology consultancy seeking a Digital Solutions Developer to work for our global financial services client. This is initially a 12-month contract with very good prospects to extend and will be a hybrid role that will be based in London. Our client is seeking a digital solutions developer who will work closely with cross-functional teams to deliver innovative solutions to unmet business needs. The role involves designing, building, and maintaining reliable software infrastructure with strong monitoring, performance, and maintainability standards, as well as developing automation to improve deployment and operational efficiency. The successful candidate will collaborate across the Technology Solutions team to prioritise work transparently and will play a key role in advising, mentoring, and upskilling colleagues, contributing to a strong learning culture. Responsibilities Work closely with teams across our business to implement innovative solutions for their unmet needs, advising and upskilling the team members where possible. Design, build and maintain software infrastructure within appropriate monitoring, alerting, maintainability and performance parameters. Develop automation scripts to enhance product deployment and operational efficiency. Collaborate with colleagues across the Technology Solutions team to prioritise work in a structured, transparent way. Advising and upskilling our team members, making a significant contribution to our learning culture. About You Excellent documentation skills, with the ability to create high quality process documentation and diagrams. Proven capability of working in a remote team, making effective use of synchronous and asynchronous communication channels as appropriate. Demonstrable interest in delivering IT and business change, and ongoing self-education through a variety of mediums. A passion for technology and learning-we are looking for a generalist who has a desire to dig in and learn about technical subjects when required. Deeply passionate about technology and product innovation, with a proactive approach to problem-solving. Someone who is comfortable 'working out loud', leaving an 'information exhaust' of what you have been working on for the benefit of colleagues who may be in different locations and time zones to you. Experienced in agile methodologies. Committed to continuous learning and adapting. Enthusiastic to collaborate closely with product management subject matter experts, aligning infrastructure design and optimisation with product roadmaps. Willing to contribute to all stages of the product lifecycle, ensuring infrastructure solutions support product excellence. Technical Skills It is not essential that you have these skills. They are the technologies that the client use on a regular basis. We are more interested in your ability, with your background in Technology and your passion for learning, than your expertise in any one area. Microsoft PowerApps (Microsoft Copilot Studio)- to create low-code solutions. Power Automate Desktop- for automation solutionsOffice 365 Apps- including SharePoint, PowerBI etc. which we use for augmenting the products we create for customers. Python- for creating small lightweight solutions such as API integrations. YAML- for GitHub pipelines. Powershell- to enable us to perform Infrastructure automation. Terraform- for infrastructure as code automation. Azure- for cloud-based solutions; basic and broad experience with Azure and the various products would be useful. Product thinking- an ability to problem solve around customer needs/challenges. Solution design- an ability to take the customer need and design an architecture and implementation plan associated with it. Desirable Skills Experience with the Salesforce platform. SQL experience. Experience with Microsoft 365, its features and applicability to solve business problems. Experience with PlanView AgilePlace. SharePoint Online administration- permissions, document libraries, integration with Microsoft Teams. IT infrastructure knowledge including networking (switches, routers), security (firewalls), server room management including physical aspects. Basic understanding of data science. About Us We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 3,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws. Why join us Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field Annual leave and work-place pension
Enterprise Mobility
Credit Hire Recoveries Specialist - German Speaking - Remote / Homeworking
Enterprise Mobility
Overview We're Enterprise Mobility. A family-owned, world-class portfolio of brands that in the UK includes household names such as Enterprise Rent-A-Car. A Times Top 100 Graduate Employer, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. With a $35 billion turnover, nearly 90,000 team members and over 2.3 million vehicles across 95 countries, we're here to advance the world, one journey at a time. Imagine what we could do for your career? To maintain our uncompromising focus on customer service and to provide additional mobility options, we are looking for German speaking team members to join our Non Fault Claims Recovery department. Whether you're new to the industry or experienced in non-fault motor claims, this is an exciting opportunity to manage your own portfolio of claims while also supporting litigation strategies. You will be in contact with repairing garages, insurance companies, solicitors and our customers to obtain all the information that you need to successfully negotiate payment on your claim load. Training: You will be provided with the training and guidance required to work through a portfolio of outstanding rental charges with insurers and manage a number of claims through to a successful conclusion. In addition, there will be other essential tasks that you will have the opportunity to become involved in, all of which will further your knowledge of both the department and the business. Our promote-from-within culture ensures that you'll have a well-rounded training experience and learn skills in customer service, negotiation, debt recovery, administration, management and the basics of litigation. Along the way, we'll give you plenty of opportunity to show your skills, and we'll reward your development with pay increases and opportunities for continued promotions. Hours: Full time (40hrs) Monday - Friday 7:00- 4:00 or 8:00am-5:00pm Location: This role can be 100% remote within the UK or office based at our European Contact Centre: Victoria Road, Aldershot, GU11 1EJ Salary: £26,000.00 upwards dependent up on experience (based on 40 hour working week) Responsibilities If you are a German and English speaker new to claims, or a claims professional with previous experience looking to further your career then look no further! The main responsibilities of this role are to: Manage recovery claims portfolios: liaise with repairing garages, insurers, solicitors, and customers to secure payments. Negotiate settlements: apply technical expertise to achieve optimum recovery outcomes. Customer service excellence: resolve complaints swiftly and minimize disruption to customers. Drive litigation strategies: work with panel and policy-holder solicitors to maximize recovery percentages. Ensuring consistency and accuracy in all relevant admin procedures Qualifications You don't need loads of industry experience to join us. We are looking for people with bags of enthusiasm and the following skills: An aptitude for delivering great customer service Candidates should be fluent in spoken/written English and German Excellent communication skills and attention to detail A competitive spirit and the drive to meet targets and deadlines Demonstrated time management skills A knowledge of Microsoft Office products, internet and telephone skills Key (minimum) requirements - Personal Must be able to provide a suitable home-office environment which is free from noise and any distractions. Must have a suitable alternative location from which to work in the event of an outage Key (minimum) requirements - Technical Internet access provided by a cable or DSL provider - WIRED CONNECTION AT ALL TIMES - WIRELESS CONNECTION IS PROHIBITED Router must be VOIP compatible Minimum upload speed of 2000 kbps (2.0 mbps) and Minimum download speed of 4000 kbps (4.0 mbps) Additional Information Will be provided with Laptop, Headset and Phone within the first few weeks of starting Must have desktop/laptop (with Windows and Hardwired Internet) to work from in the meantime. Please note that all applicants must have the ability to pass a security check involving financial probity and basic criminality.
Mar 25, 2026
Full time
Overview We're Enterprise Mobility. A family-owned, world-class portfolio of brands that in the UK includes household names such as Enterprise Rent-A-Car. A Times Top 100 Graduate Employer, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. With a $35 billion turnover, nearly 90,000 team members and over 2.3 million vehicles across 95 countries, we're here to advance the world, one journey at a time. Imagine what we could do for your career? To maintain our uncompromising focus on customer service and to provide additional mobility options, we are looking for German speaking team members to join our Non Fault Claims Recovery department. Whether you're new to the industry or experienced in non-fault motor claims, this is an exciting opportunity to manage your own portfolio of claims while also supporting litigation strategies. You will be in contact with repairing garages, insurance companies, solicitors and our customers to obtain all the information that you need to successfully negotiate payment on your claim load. Training: You will be provided with the training and guidance required to work through a portfolio of outstanding rental charges with insurers and manage a number of claims through to a successful conclusion. In addition, there will be other essential tasks that you will have the opportunity to become involved in, all of which will further your knowledge of both the department and the business. Our promote-from-within culture ensures that you'll have a well-rounded training experience and learn skills in customer service, negotiation, debt recovery, administration, management and the basics of litigation. Along the way, we'll give you plenty of opportunity to show your skills, and we'll reward your development with pay increases and opportunities for continued promotions. Hours: Full time (40hrs) Monday - Friday 7:00- 4:00 or 8:00am-5:00pm Location: This role can be 100% remote within the UK or office based at our European Contact Centre: Victoria Road, Aldershot, GU11 1EJ Salary: £26,000.00 upwards dependent up on experience (based on 40 hour working week) Responsibilities If you are a German and English speaker new to claims, or a claims professional with previous experience looking to further your career then look no further! The main responsibilities of this role are to: Manage recovery claims portfolios: liaise with repairing garages, insurers, solicitors, and customers to secure payments. Negotiate settlements: apply technical expertise to achieve optimum recovery outcomes. Customer service excellence: resolve complaints swiftly and minimize disruption to customers. Drive litigation strategies: work with panel and policy-holder solicitors to maximize recovery percentages. Ensuring consistency and accuracy in all relevant admin procedures Qualifications You don't need loads of industry experience to join us. We are looking for people with bags of enthusiasm and the following skills: An aptitude for delivering great customer service Candidates should be fluent in spoken/written English and German Excellent communication skills and attention to detail A competitive spirit and the drive to meet targets and deadlines Demonstrated time management skills A knowledge of Microsoft Office products, internet and telephone skills Key (minimum) requirements - Personal Must be able to provide a suitable home-office environment which is free from noise and any distractions. Must have a suitable alternative location from which to work in the event of an outage Key (minimum) requirements - Technical Internet access provided by a cable or DSL provider - WIRED CONNECTION AT ALL TIMES - WIRELESS CONNECTION IS PROHIBITED Router must be VOIP compatible Minimum upload speed of 2000 kbps (2.0 mbps) and Minimum download speed of 4000 kbps (4.0 mbps) Additional Information Will be provided with Laptop, Headset and Phone within the first few weeks of starting Must have desktop/laptop (with Windows and Hardwired Internet) to work from in the meantime. Please note that all applicants must have the ability to pass a security check involving financial probity and basic criminality.
Depaul UK
Housing Compliance Officer
Depaul UK
Housing Compliance Officer (Manchester) Join us to play a leading role in ensuring safe, high quality housing for vulnerable people where your expertise shapes standards, strengthens communities, and drives meaningful impact every day. Location: Manchester Salary: £36,840 per annum Closing Date: 12 April, 2026 Employment Type: Temporary - 12 month fixed term contract with the possibility of becoming permanent Hours per week: 37.5 About the Role Working with the DHS Executive Team and Operations Team, you will be responsible for ensuring compliance with the Regulator of Social Housing s consumer standards across our managing agents properties. This will include working closely with supported accommodation service managers, regularly visiting and assessing services in Greater Manchester, London and the North East, developing and maintaining systems for recording compliance, helping draft policies and procedures, keeping up to date with regulatory requirements and best practice, reporting and working with colleagues to develop action plans. Developing productive relationships with the several organisations who manage our properties will be crucial. You will have a key role in ensuring the accommodation provided by DHS properties is of a high standard. Additionally, you will assist with internal and external communications and support the development of resident engagement This is a 12 month fixed term contract with the possibility of becoming permanent . The role includes regular national travel, particularly across Greater Manchester, and we welcome applicants from various UK locations. Please note that your office location will be in Manchester . KEY DELIVERABLES Working closely with teams across DHS and Depaul UK, you will lead work to: • Develop and maintain accurate systems that record compliance against the Regulator of Social Housing s consumer standards. • Undertake desktop and in person inspection of our managing agents services across the areas we work in to monitor compliance performance, identify areas of concern and work with colleagues to improve compliance, creating and implementing action plans as required. • Complete regulatory reporting and compliance returns, including Tenant Satisfaction Measures and Statistical Data Returns. • Maintain an up-to-date knowledge of regulatory requirements, providing updates to colleagues around proposed changes and timescales for confirmed changes. • Working with colleagues, including the Quality and Compliance Manager, to develop and review policies and procedures to ensure compliance with the consumer standards. • Producing clear, auditable reports to demonstrate compliance and inform decision-making, including preparing reports and presentations on regulatory matters for the board, committees and teams as required. • Ensure that residents are involved at various levels of DHS decision making • Assist in maintaining and improving systems to ensure that the Key Performance Indicator (KPI) data and other management information is collected, recorded and reported in line with business requirements. • Ensure sound financial management and value for money in all your activities • Maintain accurate information and resources for DHS, including on the DHS website, SharePoint site and Teams channels About You (What we are looking for from you Person Specification) When completing your application form please address all the points set out below. Knowledge • A thorough knowledge of the Regulator of Social Housing s consumer standards Skills and experience • Taking a proactive approach to ensuring regulatory compliance in a social housing setting • Updating and working with colleagues to develop information management systems • Contributing to the development of policies and procedures that ensure compliance • Strong organisational and project management skills, with the ability to plan, organise and prioritise as well as co-ordinate with colleagues and partners with attention to detail and management of multiple priorities and deadlines. • Good verbal and written communication skills, in particular the skills to use data in accurate, concise and well-presented reports. • Ability to influence, build and maintain positive relationships with internal and external stakeholders, including managing agents, leadership colleagues and residents • Staying informed about emerging trends, best practice, and evolving requirements and sharing relevant information with colleagues • Excellent ICT skills including Microsoft Office 365. What You ll Receive • Tailored training and development • Flexible working options where suitable • 26 days annual leave, rising with service • Family friendly leave policies • Pension scheme with employer contributions up to 7% • Employee Assistance Programme with 24/7 GP access • Discounts across retail, travel, food, fitness and more • Cash health plan for you and your family • Death in service benefit • Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Mar 25, 2026
Full time
Housing Compliance Officer (Manchester) Join us to play a leading role in ensuring safe, high quality housing for vulnerable people where your expertise shapes standards, strengthens communities, and drives meaningful impact every day. Location: Manchester Salary: £36,840 per annum Closing Date: 12 April, 2026 Employment Type: Temporary - 12 month fixed term contract with the possibility of becoming permanent Hours per week: 37.5 About the Role Working with the DHS Executive Team and Operations Team, you will be responsible for ensuring compliance with the Regulator of Social Housing s consumer standards across our managing agents properties. This will include working closely with supported accommodation service managers, regularly visiting and assessing services in Greater Manchester, London and the North East, developing and maintaining systems for recording compliance, helping draft policies and procedures, keeping up to date with regulatory requirements and best practice, reporting and working with colleagues to develop action plans. Developing productive relationships with the several organisations who manage our properties will be crucial. You will have a key role in ensuring the accommodation provided by DHS properties is of a high standard. Additionally, you will assist with internal and external communications and support the development of resident engagement This is a 12 month fixed term contract with the possibility of becoming permanent . The role includes regular national travel, particularly across Greater Manchester, and we welcome applicants from various UK locations. Please note that your office location will be in Manchester . KEY DELIVERABLES Working closely with teams across DHS and Depaul UK, you will lead work to: • Develop and maintain accurate systems that record compliance against the Regulator of Social Housing s consumer standards. • Undertake desktop and in person inspection of our managing agents services across the areas we work in to monitor compliance performance, identify areas of concern and work with colleagues to improve compliance, creating and implementing action plans as required. • Complete regulatory reporting and compliance returns, including Tenant Satisfaction Measures and Statistical Data Returns. • Maintain an up-to-date knowledge of regulatory requirements, providing updates to colleagues around proposed changes and timescales for confirmed changes. • Working with colleagues, including the Quality and Compliance Manager, to develop and review policies and procedures to ensure compliance with the consumer standards. • Producing clear, auditable reports to demonstrate compliance and inform decision-making, including preparing reports and presentations on regulatory matters for the board, committees and teams as required. • Ensure that residents are involved at various levels of DHS decision making • Assist in maintaining and improving systems to ensure that the Key Performance Indicator (KPI) data and other management information is collected, recorded and reported in line with business requirements. • Ensure sound financial management and value for money in all your activities • Maintain accurate information and resources for DHS, including on the DHS website, SharePoint site and Teams channels About You (What we are looking for from you Person Specification) When completing your application form please address all the points set out below. Knowledge • A thorough knowledge of the Regulator of Social Housing s consumer standards Skills and experience • Taking a proactive approach to ensuring regulatory compliance in a social housing setting • Updating and working with colleagues to develop information management systems • Contributing to the development of policies and procedures that ensure compliance • Strong organisational and project management skills, with the ability to plan, organise and prioritise as well as co-ordinate with colleagues and partners with attention to detail and management of multiple priorities and deadlines. • Good verbal and written communication skills, in particular the skills to use data in accurate, concise and well-presented reports. • Ability to influence, build and maintain positive relationships with internal and external stakeholders, including managing agents, leadership colleagues and residents • Staying informed about emerging trends, best practice, and evolving requirements and sharing relevant information with colleagues • Excellent ICT skills including Microsoft Office 365. What You ll Receive • Tailored training and development • Flexible working options where suitable • 26 days annual leave, rising with service • Family friendly leave policies • Pension scheme with employer contributions up to 7% • Employee Assistance Programme with 24/7 GP access • Discounts across retail, travel, food, fitness and more • Cash health plan for you and your family • Death in service benefit • Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Fortress Recruit Limited
IT Support Engineer
Fortress Recruit Limited Poole, Dorset
Fortress Recruit is working with a leading defence engineering manufacturer based in Poole to recruit an IT Support Engineer (1st and 2nd line). This is an excellent opportunity to join a well-established engineering business supporting critical technology and infrastructure used across complex defence programmes. The role will sit within the IT function and provide both 1st and 2nd line support across the business, ensuring users, systems and core services remain operational and secure. Key responsibilities: Provide 1st and 2nd line IT support to users across the business Diagnose and resolve hardware, software and network issues Support Windows environments, desktops, laptops and mobile devices Manage and maintain Active Directory, user accounts and access permissions Support Microsoft 365 applications and services Assist with IT system deployments, upgrades and maintenance Log, track and resolve issues through the service desk/ticketing system Escalate more complex technical issues to senior IT engineers where required Maintain accurate documentation of systems, processes and troubleshooting steps Support IT security practices and compliance requirements within a regulated environment To be considered for this role, you will have: Experience in a 1st or 2nd line IT support role Strong troubleshooting and problem-solving skills Experience supporting Windows OS and Microsoft 365 environments Knowledge of Active Directory, user administration and permissions Understanding of basic networking (DNS, DHCP, TCP/IP) Strong communication skills and ability to support non-technical users Ability to manage multiple support requests and prioritise effectively Experience working within engineering, manufacturing or regulated industries would be beneficial, particularly where security and system reliability are critical. This is a great opportunity to join a business delivering highly engineered solutions into the defence sector, offering long-term stability, interesting technical challenges and the chance to develop within a supportive IT team. This role is permanent, full time, 37 hours a week based on-site in Poole. Eligibility for security clearance is a must (min. 5 years' UK residency without visa or sponsorship requirement). Please click apply with your updated CV to find out more.
Mar 24, 2026
Full time
Fortress Recruit is working with a leading defence engineering manufacturer based in Poole to recruit an IT Support Engineer (1st and 2nd line). This is an excellent opportunity to join a well-established engineering business supporting critical technology and infrastructure used across complex defence programmes. The role will sit within the IT function and provide both 1st and 2nd line support across the business, ensuring users, systems and core services remain operational and secure. Key responsibilities: Provide 1st and 2nd line IT support to users across the business Diagnose and resolve hardware, software and network issues Support Windows environments, desktops, laptops and mobile devices Manage and maintain Active Directory, user accounts and access permissions Support Microsoft 365 applications and services Assist with IT system deployments, upgrades and maintenance Log, track and resolve issues through the service desk/ticketing system Escalate more complex technical issues to senior IT engineers where required Maintain accurate documentation of systems, processes and troubleshooting steps Support IT security practices and compliance requirements within a regulated environment To be considered for this role, you will have: Experience in a 1st or 2nd line IT support role Strong troubleshooting and problem-solving skills Experience supporting Windows OS and Microsoft 365 environments Knowledge of Active Directory, user administration and permissions Understanding of basic networking (DNS, DHCP, TCP/IP) Strong communication skills and ability to support non-technical users Ability to manage multiple support requests and prioritise effectively Experience working within engineering, manufacturing or regulated industries would be beneficial, particularly where security and system reliability are critical. This is a great opportunity to join a business delivering highly engineered solutions into the defence sector, offering long-term stability, interesting technical challenges and the chance to develop within a supportive IT team. This role is permanent, full time, 37 hours a week based on-site in Poole. Eligibility for security clearance is a must (min. 5 years' UK residency without visa or sponsorship requirement). Please click apply with your updated CV to find out more.
Senior Web Designer
Kraken
Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team We're a multidisciplinary team of designers and coders who bring front-end web experiences to life. We craft not just beautiful interfaces but functional, high-performance experiences that feel effortless in the browser. From fluid animations to pixel-perfect layouts, we obsess over the details that make the web feel intuitive and engaging. We're not just pushing pixels, we're pushing boundaries. We need the rare hybrids: designers who don't just envision, but build. Whether it's with HTML, CSS, JavaScript, or cutting edge animations, you'll be at the helm of your designs from concept to execution. If you love the challenge of designing for the web where creativity meets performance and interaction-we'd love to have you on the team The opportunity Lead the creation of essential web experiences and marketing pages that are designed to drive customer engagement and conversion. Create high quality, delightful experiences with designers, researchers, product managers, content specialists, and engineers. Balance business objectives, customer needs, insights and technical constraints to produce data informed outcomes. Take concepts from research, to exploration, to prototypes, to production. Actively participate in design reviews both seeking and giving meaningful and supportive feedback. Take full accountability for your work and exercise consideration of every detail. Contribute to the definition and expansion of new and existing design systems. Utilize data to drive brand strategy and product growth; analyze and interpret data to create compelling concepts and presentations, sharing insights with executives to shape and propel our brand forward. Skills you should HODL A Portfolio that Speaks Volumes: Show us the best of your portfolio which highlights your commitment to design quality, standards, and optimization. Technical Design Insight: More than mastering Figma, you possess a keen understanding of how design integrates with code. Familiarity with HTML & CSS is essential, and experience with React + JSON is a welcome bonus but not required. While we don't expect you to write production ready code (it's certainly a bonus if you can), your awareness of what's technically feasible in web, along with optimization for performance, is vital to our team's success. Understanding of UI/UX for front facing consumer websites: Proficient in creating user centered designs that align with marketing goals, with a keen understanding of user experience (UX) and user interface (UI) principles. Information Architecture Awareness: Demonstrated ability to structure and organize web content, creating intuitive navigation and positive user experiences. Adherence to Standards: A firm grasp of W3C standards, ensuring that designs comply with industry guidelines and best practices for accessibility, usability, and cross browser compatibility. Collaborative Spirit and Open Minded Approach: Thrive in our evolving design team, with an emphasis on continuous learning and egoless collaboration. History of Satisfied Collaborations: Demonstrate a track record of successful partnerships with colleagues who would eagerly work with you again. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! We may ask candidates to complete job related skills or work style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice
Mar 24, 2026
Full time
Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team We're a multidisciplinary team of designers and coders who bring front-end web experiences to life. We craft not just beautiful interfaces but functional, high-performance experiences that feel effortless in the browser. From fluid animations to pixel-perfect layouts, we obsess over the details that make the web feel intuitive and engaging. We're not just pushing pixels, we're pushing boundaries. We need the rare hybrids: designers who don't just envision, but build. Whether it's with HTML, CSS, JavaScript, or cutting edge animations, you'll be at the helm of your designs from concept to execution. If you love the challenge of designing for the web where creativity meets performance and interaction-we'd love to have you on the team The opportunity Lead the creation of essential web experiences and marketing pages that are designed to drive customer engagement and conversion. Create high quality, delightful experiences with designers, researchers, product managers, content specialists, and engineers. Balance business objectives, customer needs, insights and technical constraints to produce data informed outcomes. Take concepts from research, to exploration, to prototypes, to production. Actively participate in design reviews both seeking and giving meaningful and supportive feedback. Take full accountability for your work and exercise consideration of every detail. Contribute to the definition and expansion of new and existing design systems. Utilize data to drive brand strategy and product growth; analyze and interpret data to create compelling concepts and presentations, sharing insights with executives to shape and propel our brand forward. Skills you should HODL A Portfolio that Speaks Volumes: Show us the best of your portfolio which highlights your commitment to design quality, standards, and optimization. Technical Design Insight: More than mastering Figma, you possess a keen understanding of how design integrates with code. Familiarity with HTML & CSS is essential, and experience with React + JSON is a welcome bonus but not required. While we don't expect you to write production ready code (it's certainly a bonus if you can), your awareness of what's technically feasible in web, along with optimization for performance, is vital to our team's success. Understanding of UI/UX for front facing consumer websites: Proficient in creating user centered designs that align with marketing goals, with a keen understanding of user experience (UX) and user interface (UI) principles. Information Architecture Awareness: Demonstrated ability to structure and organize web content, creating intuitive navigation and positive user experiences. Adherence to Standards: A firm grasp of W3C standards, ensuring that designs comply with industry guidelines and best practices for accessibility, usability, and cross browser compatibility. Collaborative Spirit and Open Minded Approach: Thrive in our evolving design team, with an emphasis on continuous learning and egoless collaboration. History of Satisfied Collaborations: Demonstrate a track record of successful partnerships with colleagues who would eagerly work with you again. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! We may ask candidates to complete job related skills or work style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice
Prime Appointments
Support Manager
Prime Appointments Mildenhall, Suffolk
A client of ours in the Mildenhall area are recruiting a Support Manager to join their team. This is a full-time permanent position working Monday - Friday 8.00am - 5.00pm and paying 39,000 - 42,000 per annum depending on experience. The Support Manager will provide support to Administrative and Technical Customer/Partner requirements. Assisting the Operations Manager, key duties include but are not limited to: Tender Management: Initially to assist with the completion and submission of tender applications for International requirements. Customer Liaison: To liaise between Customers, the Sales Department, Management and the Production Department to negotiate lead times. Internal Sales Support: To assist with onsite partner/customer visits, ensuring all the internal requirements are met to ensure such visits run smoothly and give a positive and lasting impression to the visitors. Exhibition Support: To assist and organise (and attend as required) domestic and international exhibitions, product training courses and product demonstrations. Marketing Support: Produce new documents, photographs, videos etc., as required by sales management and customers. Sales Management Support: Taking ownership of partner reporting: projections / midyear reports and compiled into formats as needed. Internal Marketing: Produce an interesting and informative article for the company monthly magazine. Industry Liaison: Attending industry events as required (in person or electronically). Internal Sales Cover: As needed in the event of absences Skills and Experience required to be considered for this Support Manager position: Previous experience within sales support and order processing Manufacturing and production industry experience desirable Hight attention to detail Experience with writing of tender management is beneficial A familiarity with desktop publishing (photography desirable) and the Microsoft Packages Excellent communication skills Ability to travel across the UK and worldwide (2x UK events and 1 abroad event per year) If you feel like you meet the above criteria & would like to be considered for this Support Manager position, please apply with your CV.
Mar 23, 2026
Full time
A client of ours in the Mildenhall area are recruiting a Support Manager to join their team. This is a full-time permanent position working Monday - Friday 8.00am - 5.00pm and paying 39,000 - 42,000 per annum depending on experience. The Support Manager will provide support to Administrative and Technical Customer/Partner requirements. Assisting the Operations Manager, key duties include but are not limited to: Tender Management: Initially to assist with the completion and submission of tender applications for International requirements. Customer Liaison: To liaise between Customers, the Sales Department, Management and the Production Department to negotiate lead times. Internal Sales Support: To assist with onsite partner/customer visits, ensuring all the internal requirements are met to ensure such visits run smoothly and give a positive and lasting impression to the visitors. Exhibition Support: To assist and organise (and attend as required) domestic and international exhibitions, product training courses and product demonstrations. Marketing Support: Produce new documents, photographs, videos etc., as required by sales management and customers. Sales Management Support: Taking ownership of partner reporting: projections / midyear reports and compiled into formats as needed. Internal Marketing: Produce an interesting and informative article for the company monthly magazine. Industry Liaison: Attending industry events as required (in person or electronically). Internal Sales Cover: As needed in the event of absences Skills and Experience required to be considered for this Support Manager position: Previous experience within sales support and order processing Manufacturing and production industry experience desirable Hight attention to detail Experience with writing of tender management is beneficial A familiarity with desktop publishing (photography desirable) and the Microsoft Packages Excellent communication skills Ability to travel across the UK and worldwide (2x UK events and 1 abroad event per year) If you feel like you meet the above criteria & would like to be considered for this Support Manager position, please apply with your CV.
Exchange Street Claims & Financial Services
Auditor / Quality Assurance (Casualty Claims)
Exchange Street Claims & Financial Services
As an Audit and Quality Performance Lead you will shape and strengthen the technical standards that underpin our quality reviews. You'll prepare cases for internal technical assessment, ensure robust quality processes, and provide clear, actionable feedback to internal teams and external clients. You'll lead internal audit activity across telephony and file reviews - identifying trends, analysing root causes, and delivering insights that support continuous improvement. As a technical referral point, you'll also provide coaching and guidance to the wider team. You'll oversee claims reviews and quality output for a portfolio of high-profile clients, applying strong attention to detail across liability decisions, disputed proceedings, litigation, and complex losses. Alongside your audit responsibilities, you'll maintain a small desktop claims caseload for a major client, keeping you close to operational practice and technical decision-making.Interested applicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD269. For all other vacancies, take a look at our website - exchange-street.co.uk
Mar 23, 2026
Full time
As an Audit and Quality Performance Lead you will shape and strengthen the technical standards that underpin our quality reviews. You'll prepare cases for internal technical assessment, ensure robust quality processes, and provide clear, actionable feedback to internal teams and external clients. You'll lead internal audit activity across telephony and file reviews - identifying trends, analysing root causes, and delivering insights that support continuous improvement. As a technical referral point, you'll also provide coaching and guidance to the wider team. You'll oversee claims reviews and quality output for a portfolio of high-profile clients, applying strong attention to detail across liability decisions, disputed proceedings, litigation, and complex losses. Alongside your audit responsibilities, you'll maintain a small desktop claims caseload for a major client, keeping you close to operational practice and technical decision-making.Interested applicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD269. For all other vacancies, take a look at our website - exchange-street.co.uk
Exchange Street Claims & Financial Services
Auditor / Quality Assurance (Casualty Claims)
Exchange Street Claims & Financial Services Manchester, Lancashire
As an Audit and Quality Performance Lead you will shape and strengthen the technical standards that underpin our quality reviews. You'll prepare cases for internal technical assessment, ensure robust quality processes, and provide clear, actionable feedback to internal teams and external clients. You'll lead internal audit activity across telephony and file reviews - identifying trends, analysing root causes, and delivering insights that support continuous improvement. As a technical referral point, you'll also provide coaching and guidance to the wider team. You'll oversee claims reviews and quality output for a portfolio of high-profile clients, applying strong attention to detail across liability decisions, disputed proceedings, litigation, and complex losses. Alongside your audit responsibilities, you'll maintain a small desktop claims caseload for a major client, keeping you close to operational practice and technical decision-making.Interested applicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD269. For all other vacancies, take a look at our website - exchange-street.co.uk
Mar 23, 2026
Full time
As an Audit and Quality Performance Lead you will shape and strengthen the technical standards that underpin our quality reviews. You'll prepare cases for internal technical assessment, ensure robust quality processes, and provide clear, actionable feedback to internal teams and external clients. You'll lead internal audit activity across telephony and file reviews - identifying trends, analysing root causes, and delivering insights that support continuous improvement. As a technical referral point, you'll also provide coaching and guidance to the wider team. You'll oversee claims reviews and quality output for a portfolio of high-profile clients, applying strong attention to detail across liability decisions, disputed proceedings, litigation, and complex losses. Alongside your audit responsibilities, you'll maintain a small desktop claims caseload for a major client, keeping you close to operational practice and technical decision-making.Interested applicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD269. For all other vacancies, take a look at our website - exchange-street.co.uk
Exchange Street Claims & Financial Services
Auditor / Quality Assurance (Casualty Claims)
Exchange Street Claims & Financial Services
As an Audit and Quality Performance Lead you will shape and strengthen the technical standards that underpin our quality reviews. You'll prepare cases for internal technical assessment, ensure robust quality processes, and provide clear, actionable feedback to internal teams and external clients. You'll lead internal audit activity across telephony and file reviews - identifying trends, analysing root causes, and delivering insights that support continuous improvement. As a technical referral point, you'll also provide coaching and guidance to the wider team. You'll oversee claims reviews and quality output for a portfolio of high-profile clients, applying strong attention to detail across liability decisions, disputed proceedings, litigation, and complex losses. Alongside your audit responsibilities, you'll maintain a small desktop claims caseload for a major client, keeping you close to operational practice and technical decision-making.Interested applicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD269. For all other vacancies, take a look at our website - exchange-street.co.uk
Mar 22, 2026
Full time
As an Audit and Quality Performance Lead you will shape and strengthen the technical standards that underpin our quality reviews. You'll prepare cases for internal technical assessment, ensure robust quality processes, and provide clear, actionable feedback to internal teams and external clients. You'll lead internal audit activity across telephony and file reviews - identifying trends, analysing root causes, and delivering insights that support continuous improvement. As a technical referral point, you'll also provide coaching and guidance to the wider team. You'll oversee claims reviews and quality output for a portfolio of high-profile clients, applying strong attention to detail across liability decisions, disputed proceedings, litigation, and complex losses. Alongside your audit responsibilities, you'll maintain a small desktop claims caseload for a major client, keeping you close to operational practice and technical decision-making.Interested applicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD269. For all other vacancies, take a look at our website - exchange-street.co.uk
Circle Recruitment
IT Support Analyst - 1st / 2nd line - Peterborough
Circle Recruitment Peterborough, Cambridgeshire
IT Support Analyst - 1 / 2 line - Peterborough - Hybrid Working IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Peterborough. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support service. Experience required: Minimum 12+ months of experience in a similar 1/2 line IT support role. Working with helpdesk software, MS Office 365 & Windows 11 Excellent understanding of various systems and a passion for learning about new and upcoming technology and software Ability to find solutions and assist staff at all levels Excellent communication skills Ability to prioritise tasks and deliver on deadlines Enthusiastic, hardworking and a team player Job Role Responsibilities: Provide 1 / 2 Line IT Support via phone / email / service management tools Building and configuring desktops Provide Microsoft Office 365 support Carry out Active Directory tasks Able to support users remotely and on-premises Roll out software centrally and manually Offer user laptop health checks Adhere to firm-wide security standards Managing all tasks via the helpdesk system Review ticket trends with the line manager and identify recurring issues Support team and firm with ad-hoc and project IT tasks My client is a leading professional services company and is currently undergoing expansion. They are looking for the right candidate to grow into this role and progress. They are looking to pay a starting salary of £27,000 - £32,000 + benefits. The role also offers Hybrid working, so 2/3 days in the office, the rest working from home. To apply press apply now or send your CV to . com Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Mar 22, 2026
Full time
IT Support Analyst - 1 / 2 line - Peterborough - Hybrid Working IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Peterborough. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support service. Experience required: Minimum 12+ months of experience in a similar 1/2 line IT support role. Working with helpdesk software, MS Office 365 & Windows 11 Excellent understanding of various systems and a passion for learning about new and upcoming technology and software Ability to find solutions and assist staff at all levels Excellent communication skills Ability to prioritise tasks and deliver on deadlines Enthusiastic, hardworking and a team player Job Role Responsibilities: Provide 1 / 2 Line IT Support via phone / email / service management tools Building and configuring desktops Provide Microsoft Office 365 support Carry out Active Directory tasks Able to support users remotely and on-premises Roll out software centrally and manually Offer user laptop health checks Adhere to firm-wide security standards Managing all tasks via the helpdesk system Review ticket trends with the line manager and identify recurring issues Support team and firm with ad-hoc and project IT tasks My client is a leading professional services company and is currently undergoing expansion. They are looking for the right candidate to grow into this role and progress. They are looking to pay a starting salary of £27,000 - £32,000 + benefits. The role also offers Hybrid working, so 2/3 days in the office, the rest working from home. To apply press apply now or send your CV to . com Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Webrecruit
Support Analyst
Webrecruit Littlehampton, Sussex
Support Analyst Home-based with regular travel to West Sussex The Organisation Our client helps vision-impaired ex-service people from every generation rebuild their lives regardless of how or when they lost their sight. They are currently seeking a Support Analyst to join them on a full-time basis, working 35 hours per week, for a 12 month fixed-term contract. The Benefits - Salary of £37,130.08 per annum - Generous annual leave with the option to buy additional days - Pension scheme with generous employer contributions - Healthcare cash plan - Access to legal services and mental health support - Employee assistance programme - Paid professional subscriptions and discounts - Home working allowance - Professional and personal development - Enhanced pay This is a rewarding opportunity for an experienced IT support professional with strong Microsoft environment and telephony support expertise to join our client's dedicated organisation. You'll have the chance to apply your experience across a broad range of technologies, ensuring colleagues have reliable access to the systems they depend on to support vision-impaired ex-service people rebuilding their lives. What's more, you'll benefit from a strong package designed to support your wellbeing and development, as well as opportunities for both professional and personal growth. So, if you're ready to bring your technical expertise to a charity making a lasting impact, read on and apply today. The Role As a Support Analyst, you will provide first and second line IT support to internal users of our client's Information Services (IS) systems, ensuring they have reliable access to systems, hardware and networks across the organisation. Responding to service desk requests via phone, email and face-to-face, you will diagnose issues and deliver effective solutions while supporting PCs, peripherals, telephony and network access. Specifically, you will install and configure hardware and software, manage user accounts and permissions, maintain systems through upgrades and backups, and ensure the integrity, security and performance of data and telephony networks. Additionally, you will: - Support desktop, DECT and mobile telephony systems - Manage network accounts, permissions and user access - Operate and test backup and restore procedures - Lead or support IS projects - Liaise with suppliers, manufacturers and third-party support providers About You To be considered as a Support Analyst, you will need: - Demonstrable experience of the use and administration of call logging systems - Experience supporting mobile and desk-based telephony - Experience supporting users in a multisite Microsoft environment - Experience in the use and configuration of Windows 10 and Microsoft 365 (Office) applications - Experience of hardware, software and peripheral installation and upgrades - Experience with Active Directory Domain Services - Experience with Microsoft Exchange Online - Extensive knowledge of Microsoft desktop operating systems, Microsoft Office systems, and Microsoft 365 services - Extensive knowledge of digital telephone switchboard programming - Extensive knowledge of Desktop and peripheral hardware - Good knowledge of WAN and LAN networking using TCP/IP, server operating systems, Microsoft Active Directory, email systems, Backup principles and strategies - Methodical and flexible troubleshooting and diagnostic skills The closing date for this vacancy is 2nd April 2026, however, our client reserves the right to close applications and/or appoint early. If you are interested, please submit your application as early as possible. Other organisations may call this role IT Support Analyst, Service Desk Analyst, IT Support Technician, Helpdesk Analyst, Telephony Systems Support Technician, IT Service Desk Technician, Desktop Support Analyst, 1st Line Support Analyst, 2nd Line Support Analyst, or IT Support Officer. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you'd like to join our client as a Support Analyst, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Mar 21, 2026
Full time
Support Analyst Home-based with regular travel to West Sussex The Organisation Our client helps vision-impaired ex-service people from every generation rebuild their lives regardless of how or when they lost their sight. They are currently seeking a Support Analyst to join them on a full-time basis, working 35 hours per week, for a 12 month fixed-term contract. The Benefits - Salary of £37,130.08 per annum - Generous annual leave with the option to buy additional days - Pension scheme with generous employer contributions - Healthcare cash plan - Access to legal services and mental health support - Employee assistance programme - Paid professional subscriptions and discounts - Home working allowance - Professional and personal development - Enhanced pay This is a rewarding opportunity for an experienced IT support professional with strong Microsoft environment and telephony support expertise to join our client's dedicated organisation. You'll have the chance to apply your experience across a broad range of technologies, ensuring colleagues have reliable access to the systems they depend on to support vision-impaired ex-service people rebuilding their lives. What's more, you'll benefit from a strong package designed to support your wellbeing and development, as well as opportunities for both professional and personal growth. So, if you're ready to bring your technical expertise to a charity making a lasting impact, read on and apply today. The Role As a Support Analyst, you will provide first and second line IT support to internal users of our client's Information Services (IS) systems, ensuring they have reliable access to systems, hardware and networks across the organisation. Responding to service desk requests via phone, email and face-to-face, you will diagnose issues and deliver effective solutions while supporting PCs, peripherals, telephony and network access. Specifically, you will install and configure hardware and software, manage user accounts and permissions, maintain systems through upgrades and backups, and ensure the integrity, security and performance of data and telephony networks. Additionally, you will: - Support desktop, DECT and mobile telephony systems - Manage network accounts, permissions and user access - Operate and test backup and restore procedures - Lead or support IS projects - Liaise with suppliers, manufacturers and third-party support providers About You To be considered as a Support Analyst, you will need: - Demonstrable experience of the use and administration of call logging systems - Experience supporting mobile and desk-based telephony - Experience supporting users in a multisite Microsoft environment - Experience in the use and configuration of Windows 10 and Microsoft 365 (Office) applications - Experience of hardware, software and peripheral installation and upgrades - Experience with Active Directory Domain Services - Experience with Microsoft Exchange Online - Extensive knowledge of Microsoft desktop operating systems, Microsoft Office systems, and Microsoft 365 services - Extensive knowledge of digital telephone switchboard programming - Extensive knowledge of Desktop and peripheral hardware - Good knowledge of WAN and LAN networking using TCP/IP, server operating systems, Microsoft Active Directory, email systems, Backup principles and strategies - Methodical and flexible troubleshooting and diagnostic skills The closing date for this vacancy is 2nd April 2026, however, our client reserves the right to close applications and/or appoint early. If you are interested, please submit your application as early as possible. Other organisations may call this role IT Support Analyst, Service Desk Analyst, IT Support Technician, Helpdesk Analyst, Telephony Systems Support Technician, IT Service Desk Technician, Desktop Support Analyst, 1st Line Support Analyst, 2nd Line Support Analyst, or IT Support Officer. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you'd like to join our client as a Support Analyst, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Ryder Reid Legal Ltd
Senior Office Technology Specialist
Ryder Reid Legal Ltd
Senior Office Technology Specialist - London (On-Site, Monday-Friday) Competitive salary plus excellent benefits A leading global professional services organisation is seeking an experienced Senior Office Technology Specialist to join its London Technology Operations team. This is a key position for someone who combines advanced audio-visual (AV) expertise with strong end-user technology support skills and a commitment to excellent client service. About the Role Senior Office Technology Specialist - London (On-Site, Monday-Friday) Competitive salary plus excellent benefits A leading global professional services organisation is seeking an experienced Senior Office Technology Specialist to join its London Technology Operations team. This is a key position for someone who combines advanced audio-visual (AV) expertise with strong end-user technology support skills and a commitment to excellent client service. About the Role The Senior OTS will focus on three core areas: Advanced AV Support Provide high-level support across client meeting rooms Manage and troubleshoot Zoom Rooms, Crestron, Poly and related equipment Support microphones, cameras, projectors and video conferencing systems Work with DSPs and control systems (Q-SYS, Crestron, AMX) Diagnose audio mixing and echo cancellation issues Provide end-to-end support for virtual and hybrid events, including town halls, webinars and internal meetings Tech Bar Operations Act as a senior escalation point within a walk-in Tech Bar environment Deliver professional, high-quality support to lawyers, business staff and clients Maintain excellent service standards and a client-focused approach Office Technology Support Provide deskside support for laptops, desktops, mobile devices and peripherals Assist with onboarding, device setup, office moves and general hardware support Liaise with internal teams and external vendors Manage hardware inventory, equipment procurement and disposal processes Maintain documentation, knowledge articles and technical procedures What They're Looking For Minimum 5 years' experience in IT support with strong AV system expertise Experience with Zoom Rooms, Crestron, Poly, Q-SYS, AMX or similar technologies Strong understanding of audio engineering fundamentals Experience supporting Windows, macOS, iOS and Android devices Proficient with enterprise applications and ticketing systems Excellent communication skills and a professional, client-service mindset Ability to work under pressure and support live meetings confidently Experience in a law firm or professional services environment is beneficial but not essential Role Details Location: London (full-time, on-site, Monday to Friday) Reporting structure: Part of the wider Technology Operations team, working closely with senior specialists and global technical teams Why Apply This is an excellent opportunity to join a respected organisation with a strong focus on technology, service quality and professional development. The role offers exposure to sophisticated AV systems, modern workplace technologies and a collaborative operational environment. If you are an experienced AV/IT support professional looking for your next step, we would be pleased to discuss the role further. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.
Mar 20, 2026
Full time
Senior Office Technology Specialist - London (On-Site, Monday-Friday) Competitive salary plus excellent benefits A leading global professional services organisation is seeking an experienced Senior Office Technology Specialist to join its London Technology Operations team. This is a key position for someone who combines advanced audio-visual (AV) expertise with strong end-user technology support skills and a commitment to excellent client service. About the Role Senior Office Technology Specialist - London (On-Site, Monday-Friday) Competitive salary plus excellent benefits A leading global professional services organisation is seeking an experienced Senior Office Technology Specialist to join its London Technology Operations team. This is a key position for someone who combines advanced audio-visual (AV) expertise with strong end-user technology support skills and a commitment to excellent client service. About the Role The Senior OTS will focus on three core areas: Advanced AV Support Provide high-level support across client meeting rooms Manage and troubleshoot Zoom Rooms, Crestron, Poly and related equipment Support microphones, cameras, projectors and video conferencing systems Work with DSPs and control systems (Q-SYS, Crestron, AMX) Diagnose audio mixing and echo cancellation issues Provide end-to-end support for virtual and hybrid events, including town halls, webinars and internal meetings Tech Bar Operations Act as a senior escalation point within a walk-in Tech Bar environment Deliver professional, high-quality support to lawyers, business staff and clients Maintain excellent service standards and a client-focused approach Office Technology Support Provide deskside support for laptops, desktops, mobile devices and peripherals Assist with onboarding, device setup, office moves and general hardware support Liaise with internal teams and external vendors Manage hardware inventory, equipment procurement and disposal processes Maintain documentation, knowledge articles and technical procedures What They're Looking For Minimum 5 years' experience in IT support with strong AV system expertise Experience with Zoom Rooms, Crestron, Poly, Q-SYS, AMX or similar technologies Strong understanding of audio engineering fundamentals Experience supporting Windows, macOS, iOS and Android devices Proficient with enterprise applications and ticketing systems Excellent communication skills and a professional, client-service mindset Ability to work under pressure and support live meetings confidently Experience in a law firm or professional services environment is beneficial but not essential Role Details Location: London (full-time, on-site, Monday to Friday) Reporting structure: Part of the wider Technology Operations team, working closely with senior specialists and global technical teams Why Apply This is an excellent opportunity to join a respected organisation with a strong focus on technology, service quality and professional development. The role offers exposure to sophisticated AV systems, modern workplace technologies and a collaborative operational environment. If you are an experienced AV/IT support professional looking for your next step, we would be pleased to discuss the role further. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.
Senior Microsoft 365 Administrator
ed Resourcing Ltd Northampton, Northamptonshire
Senior Microsoft 365 Administrator Location: Hertfordshire Benefit package including a bonus, healthcare, pension, pay reviews & other benefits. We're working with a growing organisation that is looking to recruit a Senior Microsoft 365 Administrator to play a pivotal role in the administration, optimisation, and ongoing evolution of its Microsoft 365 platform within a mature ITIL / ISO-aligned environment. This is an exciting role with career potential with an attractive organisation. This is a senior, hands-on role suited to someone who enjoys acting as a technical authority and trusted advisor (SME), leading complex initiatives like migrations and platform optimisation, while also mentoring juniors and helping shape best practice. You'll work closely with other teams to ensure Microsoft 365 services are secure, resilient, and aligned to the wider organisational goals. Key Responsibilities Leading the administration, management, and optimisation of Microsoft 365 services in line with organisational standards & best practice Owning and delivering migrations, updates, and optimisation initiatives, leveraging PowerShell scripting & automation Acting as an SME for complex escalations & troubleshooting across the Microsoft 365 estate Developing, documenting, and maintaining processes and procedures to drive consistency & efficiency Performing patch testing & patch management across end-user devices, ensuring correct governance and change controls are followed Mentoring and supporting junior IT team members, fostering skills development and technical maturity Collaborating cross-functionally to align Microsoft 365 initiatives with organisational strategy, driving continual improvement Monitoring and maintaining security, compliance, and governance across Microsoft 365 services, implementing controls to mitigate risk Providing technical leadership and expertise across Microsoft 365-related projects, ensuring successful delivery Staying current with emerging Microsoft technologies, proactively identifying opportunities for enhancement and optimisation Contributing to knowledge-sharing and training initiatives, ensuring teams are well equipped to support the platform Skills & Experience Required Experience working in Microsoft environments, with a strong focus on Microsoft 365 administration. Deep technical expertise across Microsoft 365, including Intune, Exchange Online, SharePoint Online, and Microsoft Teams Experience with Azure, PowerShell, MDM, MFA etc. Proven experience leading migrations, updates, and optimisation programmes, using PowerShell & automation Strong understanding of modern enterprise architecture, identity and access management, and security & compliance principles Excellent troubleshooting and problem-solving skills Able to operate independently and collaboratively Strong communication skills, with the ability to translate complex technical concepts to a wider audience Relevant certifications like Microsoft 365 Certified: Enterprise Administrator Expert, Modern Desktop Administrator Associate, or equivalent would be beneficial
Mar 20, 2026
Full time
Senior Microsoft 365 Administrator Location: Hertfordshire Benefit package including a bonus, healthcare, pension, pay reviews & other benefits. We're working with a growing organisation that is looking to recruit a Senior Microsoft 365 Administrator to play a pivotal role in the administration, optimisation, and ongoing evolution of its Microsoft 365 platform within a mature ITIL / ISO-aligned environment. This is an exciting role with career potential with an attractive organisation. This is a senior, hands-on role suited to someone who enjoys acting as a technical authority and trusted advisor (SME), leading complex initiatives like migrations and platform optimisation, while also mentoring juniors and helping shape best practice. You'll work closely with other teams to ensure Microsoft 365 services are secure, resilient, and aligned to the wider organisational goals. Key Responsibilities Leading the administration, management, and optimisation of Microsoft 365 services in line with organisational standards & best practice Owning and delivering migrations, updates, and optimisation initiatives, leveraging PowerShell scripting & automation Acting as an SME for complex escalations & troubleshooting across the Microsoft 365 estate Developing, documenting, and maintaining processes and procedures to drive consistency & efficiency Performing patch testing & patch management across end-user devices, ensuring correct governance and change controls are followed Mentoring and supporting junior IT team members, fostering skills development and technical maturity Collaborating cross-functionally to align Microsoft 365 initiatives with organisational strategy, driving continual improvement Monitoring and maintaining security, compliance, and governance across Microsoft 365 services, implementing controls to mitigate risk Providing technical leadership and expertise across Microsoft 365-related projects, ensuring successful delivery Staying current with emerging Microsoft technologies, proactively identifying opportunities for enhancement and optimisation Contributing to knowledge-sharing and training initiatives, ensuring teams are well equipped to support the platform Skills & Experience Required Experience working in Microsoft environments, with a strong focus on Microsoft 365 administration. Deep technical expertise across Microsoft 365, including Intune, Exchange Online, SharePoint Online, and Microsoft Teams Experience with Azure, PowerShell, MDM, MFA etc. Proven experience leading migrations, updates, and optimisation programmes, using PowerShell & automation Strong understanding of modern enterprise architecture, identity and access management, and security & compliance principles Excellent troubleshooting and problem-solving skills Able to operate independently and collaboratively Strong communication skills, with the ability to translate complex technical concepts to a wider audience Relevant certifications like Microsoft 365 Certified: Enterprise Administrator Expert, Modern Desktop Administrator Associate, or equivalent would be beneficial
Ncounter
Desktop Support Analyst
Ncounter
Desktop Support Analyst - Financial Services Division Are you ready to join a dynamic and rapidly growing division within the financial services and hedge fund space? We are hiring for a leading player in FX and Trading Software technology, revolutionizing the global Fintech landscape. We are seeking a Desktop Support Analyst to support a global network of users and ensure the seamless operation of a cutting-edge platform, used by some of the world's top financial institutions. What You'll Do: As a Desktop Support Analyst, you will be at the heart of the user community, providing critical support to over 500 users both onsite and remotely. You'll troubleshoot, resolve, and escalate technical issues while collaborating with developers and stakeholders to optimize system performance in a fast-paced trading environment. With global support to be provided 24x5 onsite and remotely, you'll offer technical assistance for a diverse, international user base. The team manage Incident & Request Management, handling support requests and incidents in line with established internal protocols, ensuring timely resolution. Collaborating and troubleshooting, you will need to partner with Level 2 & 3 teams, as well as external vendors, to resolve complex technical issues. Proactive monitoring is a must, to utilize internal tools to manage alerts, prevent failures, and restore degraded or unavailable services. Key Technologies You'll Work With: - Microsoft Environment: Support across Windows 10, Windows Server, Office Suite, Outlook, Office 365, and Azure (including OneDrive, DLP, SharePoint). - Active Directory & Group Policy: Manage access control policies and remote access solutions. - Desktop Hardware: Installation, troubleshooting, and management of desktop hardware components. What We're Looking For: - A strong background in Microsoft technologies, with in-depth knowledge of Windows, Office 365, and Azure. - Strong PowerShell expertise, in a demonstrable fashion. - Expertise in Active Directory, Group Policy, and remote access solutions. - Hands-on experience troubleshooting and managing desktop hardware in a fast-paced environment. - A customer-focused attitude with a relentless dedication to providing exceptional service. - A degree in Computer Science, Engineering, or a related field (or equivalent work experience). Bonus Skills: - Familiarity with Bash and Python scripting for automating tasks. - Exposure to networking and Linux environments. Join a division where innovation meets profitability, and your skills will shape the future of market-leading fintech solutions. If you're driven, passionate, and ready to make a real impact in the financial services world, we'd love to hear from you.
Mar 19, 2026
Full time
Desktop Support Analyst - Financial Services Division Are you ready to join a dynamic and rapidly growing division within the financial services and hedge fund space? We are hiring for a leading player in FX and Trading Software technology, revolutionizing the global Fintech landscape. We are seeking a Desktop Support Analyst to support a global network of users and ensure the seamless operation of a cutting-edge platform, used by some of the world's top financial institutions. What You'll Do: As a Desktop Support Analyst, you will be at the heart of the user community, providing critical support to over 500 users both onsite and remotely. You'll troubleshoot, resolve, and escalate technical issues while collaborating with developers and stakeholders to optimize system performance in a fast-paced trading environment. With global support to be provided 24x5 onsite and remotely, you'll offer technical assistance for a diverse, international user base. The team manage Incident & Request Management, handling support requests and incidents in line with established internal protocols, ensuring timely resolution. Collaborating and troubleshooting, you will need to partner with Level 2 & 3 teams, as well as external vendors, to resolve complex technical issues. Proactive monitoring is a must, to utilize internal tools to manage alerts, prevent failures, and restore degraded or unavailable services. Key Technologies You'll Work With: - Microsoft Environment: Support across Windows 10, Windows Server, Office Suite, Outlook, Office 365, and Azure (including OneDrive, DLP, SharePoint). - Active Directory & Group Policy: Manage access control policies and remote access solutions. - Desktop Hardware: Installation, troubleshooting, and management of desktop hardware components. What We're Looking For: - A strong background in Microsoft technologies, with in-depth knowledge of Windows, Office 365, and Azure. - Strong PowerShell expertise, in a demonstrable fashion. - Expertise in Active Directory, Group Policy, and remote access solutions. - Hands-on experience troubleshooting and managing desktop hardware in a fast-paced environment. - A customer-focused attitude with a relentless dedication to providing exceptional service. - A degree in Computer Science, Engineering, or a related field (or equivalent work experience). Bonus Skills: - Familiarity with Bash and Python scripting for automating tasks. - Exposure to networking and Linux environments. Join a division where innovation meets profitability, and your skills will shape the future of market-leading fintech solutions. If you're driven, passionate, and ready to make a real impact in the financial services world, we'd love to hear from you.
Pontoon
power bi developer
Pontoon City, Manchester
Power BI Developer Manchester 6 month contract Inside ir35 Purpose of the Role The role is responsible for designing high quality Power BI datasets, developing scalable data models, and delivering insightful dashboards that support critical business processes. The position also leads the establishment of a resilient BI data foundation, integration with ServiceNow, and uplift of AI ready reporting capabilities across the organisation. Key Objectives Establish a governed, trusted Data Pillar with certified datasets, semantic models, and defined data lineage. Develop innovative Power BI-to-ServiceNow integrations for surfacing dataset health, ownership, and automated workflows. Assess and improve resilience of key BI assets, including data quality, refresh reliability, performance, and access controls. Standardise tooling (templates, DAX libraries, CI/CD, documentation, testing) to support consistent and governed development. Enable Gen AI and Co pilot Studio adoption by producing AI ready datasets and identifying opportunities for automation, anomaly detection, and forecasting. Optimise BI workflows by leveraging AI for documentation, requirements capture, DAX optimisation, and natural language querying. Key Responsibilities Design and optimise Power BI data models, schemas, relationships, and calculated fields. Build high performance, scalable datasets in Power BI Service. Report & Dashboard Development Develop interactive dashboards and paginated reports with strong usability, accuracy, and visual clarity. DAX & Data Transformation Write efficient DAX measures for KPIs, time intelligence, and complex business logic. Deliver robust data transformations using Power Query (M) and SQL-based pipelines. Data Integration & Gen BI Integrate Power BI with Co pilot Studio and prepare models for AI agent consumption. Build workflow automation using Power Automate. Power BI Service Administration Manage datasets, workspaces, refresh schedules, usage monitoring, and performance optimisation. Stakeholder Engagement & Documentation Gather business requirements and translate them into scalable BI solutions. Collaborate with data engineers, SMEs, and product teams. Document data lineage, business logic, and model architecture. Essential Skills & Experience Strong expertise in Power BI Desktop, Power Query (M), DAX, and Power BI Service. Solid SQL skills (joins, CTEs, window functions) and experience with SQL Server. Strong understanding of dimensional modelling and data warehouse principles. Experience building and maintaining ETL pipelines. Excellent analytical, problem solving, and troubleshooting skills. Strong communication skills, able to translate complex data concepts for non technical audiences. Desirable Skills Experience with Atlassian tools (JIRA, Confluence). Familiarity with ServiceNow GRC and related data structures. Behaviours & Mindset Customer-focused, delivering intuitive and value-driven reporting. Detail oriented, ensuring strong governance and accuracy. Collaborative and responsive, working effectively across teams. Proactive and improvement-driven, seeking opportunities to simplify and automate. If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Mar 18, 2026
Contractor
Power BI Developer Manchester 6 month contract Inside ir35 Purpose of the Role The role is responsible for designing high quality Power BI datasets, developing scalable data models, and delivering insightful dashboards that support critical business processes. The position also leads the establishment of a resilient BI data foundation, integration with ServiceNow, and uplift of AI ready reporting capabilities across the organisation. Key Objectives Establish a governed, trusted Data Pillar with certified datasets, semantic models, and defined data lineage. Develop innovative Power BI-to-ServiceNow integrations for surfacing dataset health, ownership, and automated workflows. Assess and improve resilience of key BI assets, including data quality, refresh reliability, performance, and access controls. Standardise tooling (templates, DAX libraries, CI/CD, documentation, testing) to support consistent and governed development. Enable Gen AI and Co pilot Studio adoption by producing AI ready datasets and identifying opportunities for automation, anomaly detection, and forecasting. Optimise BI workflows by leveraging AI for documentation, requirements capture, DAX optimisation, and natural language querying. Key Responsibilities Design and optimise Power BI data models, schemas, relationships, and calculated fields. Build high performance, scalable datasets in Power BI Service. Report & Dashboard Development Develop interactive dashboards and paginated reports with strong usability, accuracy, and visual clarity. DAX & Data Transformation Write efficient DAX measures for KPIs, time intelligence, and complex business logic. Deliver robust data transformations using Power Query (M) and SQL-based pipelines. Data Integration & Gen BI Integrate Power BI with Co pilot Studio and prepare models for AI agent consumption. Build workflow automation using Power Automate. Power BI Service Administration Manage datasets, workspaces, refresh schedules, usage monitoring, and performance optimisation. Stakeholder Engagement & Documentation Gather business requirements and translate them into scalable BI solutions. Collaborate with data engineers, SMEs, and product teams. Document data lineage, business logic, and model architecture. Essential Skills & Experience Strong expertise in Power BI Desktop, Power Query (M), DAX, and Power BI Service. Solid SQL skills (joins, CTEs, window functions) and experience with SQL Server. Strong understanding of dimensional modelling and data warehouse principles. Experience building and maintaining ETL pipelines. Excellent analytical, problem solving, and troubleshooting skills. Strong communication skills, able to translate complex data concepts for non technical audiences. Desirable Skills Experience with Atlassian tools (JIRA, Confluence). Familiarity with ServiceNow GRC and related data structures. Behaviours & Mindset Customer-focused, delivering intuitive and value-driven reporting. Detail oriented, ensuring strong governance and accuracy. Collaborative and responsive, working effectively across teams. Proactive and improvement-driven, seeking opportunities to simplify and automate. If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Consortium Professional Recruitment Ltd
Senior IT Support Engineer
Consortium Professional Recruitment Ltd Hull, Yorkshire
A growing UK-based organisation with multiple operational sites is looking to recruit a Senior IT Support Engineer to strengthen its internal IT team. This role will see you supporting a broad user base while helping to ensure the company s technology systems remain reliable, secure and efficient. The Role: As a Senior IT Support Engineer, you will act as a key escalation point for technical issues and work closely with colleagues across the organisation to deliver effective IT support. In addition to hands-on troubleshooting, you will help maintain stable IT systems and assist with projects and service enhancements. Responsibilities include: Acting as an escalation point for technical support issues across desktops, servers, networks and business systems Diagnosing and resolving more complex user and system issues Managing incidents and service requests through the service desk to resolution Supporting and administering Microsoft 365, Active Directory and Windows environments Assisting with the management of company devices including laptops and mobile devices Supporting device management platforms and MDM solutions (experience with Intune beneficial) Working with external suppliers and vendors where required Contributing to system upgrades, IT improvements and infrastructure projects Supporting the setup and management of user accounts, devices and access permissions Troubleshooting network connectivity issues across LAN, WAN and wireless environments Sharing knowledge with colleagues and supporting less experienced members of the IT team About You: To succeed in this role, you will have a strong background in IT support and be comfortable working within a busy service environment. You will be confident diagnosing technical issues while maintaining a professional and customer-focused approach when supporting users. The ideal candidate will have: Around 3+ years experience in an IT support or service desk environment Strong experience working with Microsoft 365 and Active Directory Proven experience supporting Windows 10 and Windows 11 Experience using IT Service Management or helpdesk systems Exposure to mobile device management platforms Good troubleshooting skills across a range of IT technologies The ability to communicate technical information clearly to non-technical users A proactive and organised approach to managing workloads What s on Offer: Competitive salary 25 days annual leave plus bank holidays Company pension scheme Ongoing training and development support Opportunity to progress into Team Lead or supervisory roles over time Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Mar 13, 2026
Full time
A growing UK-based organisation with multiple operational sites is looking to recruit a Senior IT Support Engineer to strengthen its internal IT team. This role will see you supporting a broad user base while helping to ensure the company s technology systems remain reliable, secure and efficient. The Role: As a Senior IT Support Engineer, you will act as a key escalation point for technical issues and work closely with colleagues across the organisation to deliver effective IT support. In addition to hands-on troubleshooting, you will help maintain stable IT systems and assist with projects and service enhancements. Responsibilities include: Acting as an escalation point for technical support issues across desktops, servers, networks and business systems Diagnosing and resolving more complex user and system issues Managing incidents and service requests through the service desk to resolution Supporting and administering Microsoft 365, Active Directory and Windows environments Assisting with the management of company devices including laptops and mobile devices Supporting device management platforms and MDM solutions (experience with Intune beneficial) Working with external suppliers and vendors where required Contributing to system upgrades, IT improvements and infrastructure projects Supporting the setup and management of user accounts, devices and access permissions Troubleshooting network connectivity issues across LAN, WAN and wireless environments Sharing knowledge with colleagues and supporting less experienced members of the IT team About You: To succeed in this role, you will have a strong background in IT support and be comfortable working within a busy service environment. You will be confident diagnosing technical issues while maintaining a professional and customer-focused approach when supporting users. The ideal candidate will have: Around 3+ years experience in an IT support or service desk environment Strong experience working with Microsoft 365 and Active Directory Proven experience supporting Windows 10 and Windows 11 Experience using IT Service Management or helpdesk systems Exposure to mobile device management platforms Good troubleshooting skills across a range of IT technologies The ability to communicate technical information clearly to non-technical users A proactive and organised approach to managing workloads What s on Offer: Competitive salary 25 days annual leave plus bank holidays Company pension scheme Ongoing training and development support Opportunity to progress into Team Lead or supervisory roles over time Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Coburg Banks Limited
IT Service Desk Analyst
Coburg Banks Limited Barrow-in-furness, Cumbria
Job Title: IT Service Desk Analyst Location: Barrow-in-Furness (5 days a week on site) Salary: £30,000 to £35,000 Benefits: Generous Pension, Great Annual Leave, Life Cover This is a fantastic opportunity for someone with a couple of years' experience of 1st and 2nd line support on an IT Service Desk to become a service desk lead mentoring one member of the team. Management or team lead experience is not required as they are happy to train you up in this, but you will need to have the desire and aptitude to do it. The role is site based so you will need to be able to drive and be commutable to Barrow-in-Furness. What is on offer? 27 days annual leave + Bank Holidays 10% pension Excellent training and career development opportunities What are we looking for? Two years plus of working in an IT service desk environment with good technical skills in: Win 11 M365 Hardware - desktop, laptop, printers Anti-virus/firewalls, patching Full driving license On top of this you will want to develop your career into leadership and team management. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Mar 12, 2026
Full time
Job Title: IT Service Desk Analyst Location: Barrow-in-Furness (5 days a week on site) Salary: £30,000 to £35,000 Benefits: Generous Pension, Great Annual Leave, Life Cover This is a fantastic opportunity for someone with a couple of years' experience of 1st and 2nd line support on an IT Service Desk to become a service desk lead mentoring one member of the team. Management or team lead experience is not required as they are happy to train you up in this, but you will need to have the desire and aptitude to do it. The role is site based so you will need to be able to drive and be commutable to Barrow-in-Furness. What is on offer? 27 days annual leave + Bank Holidays 10% pension Excellent training and career development opportunities What are we looking for? Two years plus of working in an IT service desk environment with good technical skills in: Win 11 M365 Hardware - desktop, laptop, printers Anti-virus/firewalls, patching Full driving license On top of this you will want to develop your career into leadership and team management. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Application Support Technician
4S Dawn Clinical Software Milnthorpe, Cumbria
Application Support Technician Milnthorpe, Cumbria£30,000 - £35,000 (depending on experience)Do you enjoy helping people and solving problems? Are you looking for a rewarding role where you can build new skills and make a real difference in healthcare?Whether you're just starting your career in technology or want to take your customer service experience in a new direction, this could be the perfect opportunity for you.Founded in 1984, 4S DAWN Clinical Software is a world-leading provider of software that helps hospitals and clinics safely monitor patients with long-term conditions. Our software is used every day by healthcare teams to improve patient safety.We're now looking for a friendly, motivated Application Support Technician to join our team. About the role In this people-focused role, you'll support our customers by helping them use our software confidently and effectively. You'll respond to queries, investigate issues, and work with colleagues to resolve them quickly. You'll also be involved in setting up new systems, making sure everything runs smoothly for our customers from day one.You don't need to be a technical expert; what matters most is that you're curious, enjoy learning, and are confident communicating with people. We'll provide full training to help you build the technical skills you need. What you'll do - Support customers by responding to queries and helping them get the most from our software- Troubleshoot issues and work with our team to resolve them quickly and effectively- Assist with new software setups and testing to make sure everything is ready for use- Be part of a friendly team committed to improving patient care- Act as a trusted software consultant, using creativity and insight to help customers unlock the full potential of the application's tools and features in solving their real-world challenges What we're looking for - A good understanding of computers and networks, or the enthusiasm to learn- Excellent communication skills and a professional, helpful approach on the phone and by email- A degree (or equivalent) or other relevant qualificationExperience with programming (such as SQL, HTML, or JavaScript) or databases is helpful but not essential; we'll teach you what you need to know. Why join us? - A supportive, friendly working environment with hybrid working (split between home and our Milnthorpe office)- Clear opportunities to grow your career, from application support to software development or project delivery- A chance to be part of a mission-led company improving patient safety around the worldPlease note, you'll need to live within a commutable distance (around 20-30 miles) of Milnthorpe, Cumbria.If you're ready to build a rewarding career helping customers and making a difference in healthcare, we'd love to hear from you. Select the Apply button today.Other organisations may call this role Software Support Technician, IT Support Technician, Technical Support Analyst, 1st Line Technician, Helpdesk Technician, Desktop Support Technician, 1st Line Analyst, Customer Support Technician, Software Support Engineer, Systems Support Technician, or Helpdesk Support Technician.This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Mar 12, 2026
Full time
Application Support Technician Milnthorpe, Cumbria£30,000 - £35,000 (depending on experience)Do you enjoy helping people and solving problems? Are you looking for a rewarding role where you can build new skills and make a real difference in healthcare?Whether you're just starting your career in technology or want to take your customer service experience in a new direction, this could be the perfect opportunity for you.Founded in 1984, 4S DAWN Clinical Software is a world-leading provider of software that helps hospitals and clinics safely monitor patients with long-term conditions. Our software is used every day by healthcare teams to improve patient safety.We're now looking for a friendly, motivated Application Support Technician to join our team. About the role In this people-focused role, you'll support our customers by helping them use our software confidently and effectively. You'll respond to queries, investigate issues, and work with colleagues to resolve them quickly. You'll also be involved in setting up new systems, making sure everything runs smoothly for our customers from day one.You don't need to be a technical expert; what matters most is that you're curious, enjoy learning, and are confident communicating with people. We'll provide full training to help you build the technical skills you need. What you'll do - Support customers by responding to queries and helping them get the most from our software- Troubleshoot issues and work with our team to resolve them quickly and effectively- Assist with new software setups and testing to make sure everything is ready for use- Be part of a friendly team committed to improving patient care- Act as a trusted software consultant, using creativity and insight to help customers unlock the full potential of the application's tools and features in solving their real-world challenges What we're looking for - A good understanding of computers and networks, or the enthusiasm to learn- Excellent communication skills and a professional, helpful approach on the phone and by email- A degree (or equivalent) or other relevant qualificationExperience with programming (such as SQL, HTML, or JavaScript) or databases is helpful but not essential; we'll teach you what you need to know. Why join us? - A supportive, friendly working environment with hybrid working (split between home and our Milnthorpe office)- Clear opportunities to grow your career, from application support to software development or project delivery- A chance to be part of a mission-led company improving patient safety around the worldPlease note, you'll need to live within a commutable distance (around 20-30 miles) of Milnthorpe, Cumbria.If you're ready to build a rewarding career helping customers and making a difference in healthcare, we'd love to hear from you. Select the Apply button today.Other organisations may call this role Software Support Technician, IT Support Technician, Technical Support Analyst, 1st Line Technician, Helpdesk Technician, Desktop Support Technician, 1st Line Analyst, Customer Support Technician, Software Support Engineer, Systems Support Technician, or Helpdesk Support Technician.This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Modal Window

  • Home
  • Contact
  • About Us
  • Terms & Conditions
  • Privacy
  • Employer
  • Post a Job
  • Search Resumes
  • Sign in
  • Job Seeker
  • Find Jobs
  • Create Resume
  • Sign in
  • Facebook
  • Twitter
  • Google Plus
  • LinkedIn
Parent and Partner sites: IT Job Board | Jobs Near Me | RightTalent.co.uk | Quantity Surveyor jobs | Building Surveyor jobs | Construction Recruitment | Talent Recruiter | Construction Job Board | Property jobs | myJobsnearme.com | Jobs near me
© 2008-2026 Jobsite Jobs | Designed by Web Design Agency