IT Support Engineer required by a market leading client based in St Athan. This will be an onsite role (With the occasional work from home day) providing 2nd and 3rd Line support within a varied technical environment to a user based in both the UK and the US. Please note, this role is onsite 4-5 days a week so you would need to live within a commutable distance, or be willing to relocate to the area. This role is ideal for someone with strong desktop and server support experience who enjoys troubleshooting complex issues, supporting users, and contributing to continuous improvement of IT systems and services. You will act as an escalation point from 1st line, working across infrastructure, systems and applications, while also getting involved in projects and system upgrades. Key Responsibilities Provide 2nd and 3rd line support for end users, resolving escalated technical issues across hardware, software and systems. Troubleshoot and support Windows desktop and server environments. Support and administer Active Directory, including users, groups and Group Policy. Install, configure and maintain PCs, laptops, mobile devices and peripherals. Manage and resolve incidents and service requests through the IT ticketing system. Perform root cause analysis and implement long-term fixes. Support Microsoft 365 services including Exchange Online, Teams, OneDrive and SharePoint. Assist with system upgrades, deployments and IT projects. Maintain clear technical documentation and knowledge base articles. Provide a high level of customer service and technical guidance to users. Ensure systems are kept secure, patched and up to date. Essential Skills & Experience Strong knowledge of Windows 10/11 and Windows Server environments. Experience supporting Active Directory, Group Policy and user management. Solid understanding of desktop, laptop and hardware troubleshooting. Experience with Microsoft 365 / Office 365. Familiarity with IT service management tools (ticketing systems). Good understanding of IT security best practices. Strong problem-solving and diagnostic skills. Excellent communication skills and ability to support non-technical users. Ability to work independently and as part of a team. Desirable Skills Basic to intermediate networking knowledge (LAN/WAN, DNS, DHCP, TCP/IP). Experience with virtualisation technologies (VMware, Hyper-V). Exposure to cloud platforms such as Azure or AWS. Knowledge of PowerShell or other scripting for automation. Experience with backup, patching and monitoring tools. IT certifications such as CompTIA, Microsoft, or similar. Benefits Include: Company pension scheme Ongoing training and development Supportive IT team environment
Jan 31, 2026
Full time
IT Support Engineer required by a market leading client based in St Athan. This will be an onsite role (With the occasional work from home day) providing 2nd and 3rd Line support within a varied technical environment to a user based in both the UK and the US. Please note, this role is onsite 4-5 days a week so you would need to live within a commutable distance, or be willing to relocate to the area. This role is ideal for someone with strong desktop and server support experience who enjoys troubleshooting complex issues, supporting users, and contributing to continuous improvement of IT systems and services. You will act as an escalation point from 1st line, working across infrastructure, systems and applications, while also getting involved in projects and system upgrades. Key Responsibilities Provide 2nd and 3rd line support for end users, resolving escalated technical issues across hardware, software and systems. Troubleshoot and support Windows desktop and server environments. Support and administer Active Directory, including users, groups and Group Policy. Install, configure and maintain PCs, laptops, mobile devices and peripherals. Manage and resolve incidents and service requests through the IT ticketing system. Perform root cause analysis and implement long-term fixes. Support Microsoft 365 services including Exchange Online, Teams, OneDrive and SharePoint. Assist with system upgrades, deployments and IT projects. Maintain clear technical documentation and knowledge base articles. Provide a high level of customer service and technical guidance to users. Ensure systems are kept secure, patched and up to date. Essential Skills & Experience Strong knowledge of Windows 10/11 and Windows Server environments. Experience supporting Active Directory, Group Policy and user management. Solid understanding of desktop, laptop and hardware troubleshooting. Experience with Microsoft 365 / Office 365. Familiarity with IT service management tools (ticketing systems). Good understanding of IT security best practices. Strong problem-solving and diagnostic skills. Excellent communication skills and ability to support non-technical users. Ability to work independently and as part of a team. Desirable Skills Basic to intermediate networking knowledge (LAN/WAN, DNS, DHCP, TCP/IP). Experience with virtualisation technologies (VMware, Hyper-V). Exposure to cloud platforms such as Azure or AWS. Knowledge of PowerShell or other scripting for automation. Experience with backup, patching and monitoring tools. IT certifications such as CompTIA, Microsoft, or similar. Benefits Include: Company pension scheme Ongoing training and development Supportive IT team environment
Advert Job Title: Head of IT Operations Location: Remote Salary: Up to £66000 Contract Type: Permanent - Full time Hours: 35 hours per week Reports to: DDaT Director About The Children's Society The Children's Society (TCS) is a national charity driven by a bold ambition: to build a country where children are free from disadvantage. Our work is grounded in compassion, innovation, and a commitment to lasting change. The Role We are seeking a Head of Technology and Operations to provide strategic and operational leadership of The Children's Society's IT operations, ensuring reliable, secure, and cost-effective services that enable colleagues to deliver impact for children and young people. The role owns management of the Managed Service Provider (MSP) and other providers, oversees IT Service Management (ITSM) and Service Desk operations, leads the Microsoft 365 digital workplace estate, and is responsible for the IT security of the organisation. The postholder is accountable for operational budgets, supplier performance, service quality, and the continual improvement of our digital workplace. Key Responsibilities -Operational leadership and service reliability -Lead day-to-day IT operations across infrastructure, networks, end-user computing and platforms; ensure resilient, secure, user-centred services. -Strengthen business continuity, disaster recovery and operational resilience; maintain risk registers and assurance evidence. -ITSM / ITIL and Service Desk performance -Own ITSM (ITIL v3/v4 aligned) processes: Incident, Request, Problem, Configuration/Asset, Knowledge and Major Incident; set standards, KPIs and SLAs. -Direct Service Desk performance (multi-channel support, triage, knowledge-base health, CSAT/NPS). -Supplier, contract and change governance -Act as contract owner and executive lead for MSP and other technology suppliers: scope, commercials, renewals, performance management. -Contribute to governance forums (e.g., CAB, Architecture/Standards) and provide leadership on technology risk and operational governance. -Microsoft 365 tenant and digital workplace leadership -Own Microsoft 365 tenant strategy, governance and roadmap across Entra ID, Intune, Exchange, SharePoint, Teams, OneDrive and Power Platform. -Oversee platform health and controls including licensing (volume licensing administration), capacity, device posture and identity protection. -Azure operational ownership and cloud governance -Provide hands-on operational management of Microsoft Azure resources; ensure governance, access control and cost oversight, inc. associated services. -Security leadership and compliance -Support cyber risk management, vulnerability management, secure configuration baselines and collaboration with security operations. -Ensure policies and controls align with regulatory obligations (e.g., UK GDPR). -Financial ownership and cross-DDaT alignment -Hold budget responsibility for technology operations (OpEx/CapEx). -Work with other Heads across Digital, Data and Technology to align operating practices (support, requirements, DevOps, change). About You Technical & Professional -Senior operational leadership of technology services in complex organisations; strong ITSM capability (ITIL v3/v4) and major incident leadership. -Commercial acumen across contracts, SLAs, cost control and vendor negotiation, including MSP management and multi-supplier environments. -Deep Microsoft 365 expertise including tenant governance (identity, endpoint, collaboration), Copilot and Power Platform; capability to translate features into value-led outcomes. -Hands-on experience managing resources on the Microsoft Azure platform; understanding of cloud governance and (desirable) Azure services such as Purview. -Information security principles, risk management, and regulatory obligations (e.g., UK GDPR); experience implementing network and application security controls. -Broad IT knowledge across infrastructure, networking, desktops, OS and security. -Microsoft licensing experience, including volume licensing models and administration. -Proven delivery/oversight of complex technology and infrastructure projects; ability to evidence measurable service improvements. Leadership & Communication -Strong stakeholder management and influencing skills, able to engage senior leaders and align services to organisational priorities. -People leadership: coaching, performance management and professional development; effective line management (including security leadership roles). -Excellent written and verbal communication skills; able to explain complex technical risk and trade-offs clearly to non-technical audiences. -Collaborative leadership style with a focus on standardisation, shared best practice, and continuous improvement through data-led management. Safeguarding The Children's Society is committed to safeguarding and protecting the children and young people that we work with. All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. Closing Date The closing date for applications is Friday 13th February. Interviews will be held on a date to be confirmed.
Jan 30, 2026
Full time
Advert Job Title: Head of IT Operations Location: Remote Salary: Up to £66000 Contract Type: Permanent - Full time Hours: 35 hours per week Reports to: DDaT Director About The Children's Society The Children's Society (TCS) is a national charity driven by a bold ambition: to build a country where children are free from disadvantage. Our work is grounded in compassion, innovation, and a commitment to lasting change. The Role We are seeking a Head of Technology and Operations to provide strategic and operational leadership of The Children's Society's IT operations, ensuring reliable, secure, and cost-effective services that enable colleagues to deliver impact for children and young people. The role owns management of the Managed Service Provider (MSP) and other providers, oversees IT Service Management (ITSM) and Service Desk operations, leads the Microsoft 365 digital workplace estate, and is responsible for the IT security of the organisation. The postholder is accountable for operational budgets, supplier performance, service quality, and the continual improvement of our digital workplace. Key Responsibilities -Operational leadership and service reliability -Lead day-to-day IT operations across infrastructure, networks, end-user computing and platforms; ensure resilient, secure, user-centred services. -Strengthen business continuity, disaster recovery and operational resilience; maintain risk registers and assurance evidence. -ITSM / ITIL and Service Desk performance -Own ITSM (ITIL v3/v4 aligned) processes: Incident, Request, Problem, Configuration/Asset, Knowledge and Major Incident; set standards, KPIs and SLAs. -Direct Service Desk performance (multi-channel support, triage, knowledge-base health, CSAT/NPS). -Supplier, contract and change governance -Act as contract owner and executive lead for MSP and other technology suppliers: scope, commercials, renewals, performance management. -Contribute to governance forums (e.g., CAB, Architecture/Standards) and provide leadership on technology risk and operational governance. -Microsoft 365 tenant and digital workplace leadership -Own Microsoft 365 tenant strategy, governance and roadmap across Entra ID, Intune, Exchange, SharePoint, Teams, OneDrive and Power Platform. -Oversee platform health and controls including licensing (volume licensing administration), capacity, device posture and identity protection. -Azure operational ownership and cloud governance -Provide hands-on operational management of Microsoft Azure resources; ensure governance, access control and cost oversight, inc. associated services. -Security leadership and compliance -Support cyber risk management, vulnerability management, secure configuration baselines and collaboration with security operations. -Ensure policies and controls align with regulatory obligations (e.g., UK GDPR). -Financial ownership and cross-DDaT alignment -Hold budget responsibility for technology operations (OpEx/CapEx). -Work with other Heads across Digital, Data and Technology to align operating practices (support, requirements, DevOps, change). About You Technical & Professional -Senior operational leadership of technology services in complex organisations; strong ITSM capability (ITIL v3/v4) and major incident leadership. -Commercial acumen across contracts, SLAs, cost control and vendor negotiation, including MSP management and multi-supplier environments. -Deep Microsoft 365 expertise including tenant governance (identity, endpoint, collaboration), Copilot and Power Platform; capability to translate features into value-led outcomes. -Hands-on experience managing resources on the Microsoft Azure platform; understanding of cloud governance and (desirable) Azure services such as Purview. -Information security principles, risk management, and regulatory obligations (e.g., UK GDPR); experience implementing network and application security controls. -Broad IT knowledge across infrastructure, networking, desktops, OS and security. -Microsoft licensing experience, including volume licensing models and administration. -Proven delivery/oversight of complex technology and infrastructure projects; ability to evidence measurable service improvements. Leadership & Communication -Strong stakeholder management and influencing skills, able to engage senior leaders and align services to organisational priorities. -People leadership: coaching, performance management and professional development; effective line management (including security leadership roles). -Excellent written and verbal communication skills; able to explain complex technical risk and trade-offs clearly to non-technical audiences. -Collaborative leadership style with a focus on standardisation, shared best practice, and continuous improvement through data-led management. Safeguarding The Children's Society is committed to safeguarding and protecting the children and young people that we work with. All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. Closing Date The closing date for applications is Friday 13th February. Interviews will be held on a date to be confirmed.
1st Line Support Surrey 25,000 - 28,500 + Holiday + Pension + Training + Progression This is an excellent opportunity for someone who is looking to build a long-term career in IT support within a market-leading company. You'll join a supportive and growing IT team where you'll receive hands-on training to develop your skills. The company is a recognised leader within the refrigeration industry and continues to grow rapidly. They are known for high-quality engineering solutions and a positive working culture that values learning, collaboration, and continuous improvement, as well as investing in the development of their staff. In this role, you will support the IT department with a broad range of 1st line technical support duties, assisting end users with desktop computers, mobile devices, applications, and core IT systems. You'll gain exposure to networks, servers, and associated infrastructure, while learning best practice around data security and cyber security. This is an office-based role where you'll work closely with colleagues across the business, gradually taking on more responsibility as your experience grows. Due to continued growth, the company is looking to expand its IT team and is seeking someone keen to build a long-term career within a stable, market leading organisation. The Role: Providing 1st line IT support to internal users Fault finding and resolving basic hardware and software issues Assisting with the setup and support of desktops, mobile devices, and applications Supporting IT systems while following data security and cyber security best practices The Person: An interest in IT and technology, with some basic experience or exposure Experience working with email and Microsoft packages Willingness to learn, take feedback, and develop technical skills Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Jan 30, 2026
Full time
1st Line Support Surrey 25,000 - 28,500 + Holiday + Pension + Training + Progression This is an excellent opportunity for someone who is looking to build a long-term career in IT support within a market-leading company. You'll join a supportive and growing IT team where you'll receive hands-on training to develop your skills. The company is a recognised leader within the refrigeration industry and continues to grow rapidly. They are known for high-quality engineering solutions and a positive working culture that values learning, collaboration, and continuous improvement, as well as investing in the development of their staff. In this role, you will support the IT department with a broad range of 1st line technical support duties, assisting end users with desktop computers, mobile devices, applications, and core IT systems. You'll gain exposure to networks, servers, and associated infrastructure, while learning best practice around data security and cyber security. This is an office-based role where you'll work closely with colleagues across the business, gradually taking on more responsibility as your experience grows. Due to continued growth, the company is looking to expand its IT team and is seeking someone keen to build a long-term career within a stable, market leading organisation. The Role: Providing 1st line IT support to internal users Fault finding and resolving basic hardware and software issues Assisting with the setup and support of desktops, mobile devices, and applications Supporting IT systems while following data security and cyber security best practices The Person: An interest in IT and technology, with some basic experience or exposure Experience working with email and Microsoft packages Willingness to learn, take feedback, and develop technical skills Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
2nd Line Desktop Engineer x2 - Cumbria A leading consultancy is seeking a Desktop Engineer. Starting ASAP, paying between 28-31k base annum. This role would also require you to undergo SC Clearance and requires you to be on site 5 days a week at the client's site at Barrow-in Furness. Your role: Take ownership of 2nd line support responsibilities, resolving incidents within SLA and contributing to a target of fewer than 2% incidents per month. Complete assigned tasks within agreed timeframes, ensuring quality and consistency. Carry out NSR (Non-Standard Request) tasks within agreed timelines. Collaborate with Level 3 teams to escalate and resolve major technical issues. Install and configure software and hardware, and troubleshoot technical issues across laptops, desktops, networks, printers, and more. Requirement to drive company vehicles to deliver IT equipment and provide hands-on support. We'll work with you to accommodate any accessibility or personal needs. Your skills and experience: Strong knowledge of Microsoft Windows OS (Windows 10 & 7), including build, configuration, and registry settings. Proficiency in Microsoft Office and a basic understanding of SCCM and Active Directory. Familiarity with IT service models and ITSM tools (eg, ServiceNow). Understanding of network technologies including LAN/WAN/vLAN, Wi-Fi, DHCP, DNS/WINS, PXE, and VPN/remote connectivity. Experience with computer peripherals such as printers (including MFDs), docking stations, display screens, and scanners. Exposure to Microsoft Exchange environments and experience with LTSC Channels and KIOSK setups is a plus.
Jan 30, 2026
Full time
2nd Line Desktop Engineer x2 - Cumbria A leading consultancy is seeking a Desktop Engineer. Starting ASAP, paying between 28-31k base annum. This role would also require you to undergo SC Clearance and requires you to be on site 5 days a week at the client's site at Barrow-in Furness. Your role: Take ownership of 2nd line support responsibilities, resolving incidents within SLA and contributing to a target of fewer than 2% incidents per month. Complete assigned tasks within agreed timeframes, ensuring quality and consistency. Carry out NSR (Non-Standard Request) tasks within agreed timelines. Collaborate with Level 3 teams to escalate and resolve major technical issues. Install and configure software and hardware, and troubleshoot technical issues across laptops, desktops, networks, printers, and more. Requirement to drive company vehicles to deliver IT equipment and provide hands-on support. We'll work with you to accommodate any accessibility or personal needs. Your skills and experience: Strong knowledge of Microsoft Windows OS (Windows 10 & 7), including build, configuration, and registry settings. Proficiency in Microsoft Office and a basic understanding of SCCM and Active Directory. Familiarity with IT service models and ITSM tools (eg, ServiceNow). Understanding of network technologies including LAN/WAN/vLAN, Wi-Fi, DHCP, DNS/WINS, PXE, and VPN/remote connectivity. Experience with computer peripherals such as printers (including MFDs), docking stations, display screens, and scanners. Exposure to Microsoft Exchange environments and experience with LTSC Channels and KIOSK setups is a plus.
Are you ready to take your career to the next level? We're looking for an enthusiastic IT Infrastructure Engineer to join our client s dynamic team in Renfrewshire. This full-time role offers you the opportunity to work in a thriving environment where your technical skills will make a real impact. If you are passionate about infrastructure systems and excited to contribute to innovative projects, keep reading! What you will get in your new role Salary between £45,000 and £50,000 per annum Standard working hours: Monday to Friday Opportunities for professional development and career growth A supportive and inclusive team environment Employee benefits and perks Responsibilities in your new role as IT Infrastructure Engineer As the IT Infrastructure Engineer, you will manage, maintain and support core infrastructure systems, encompassing both Linux and Windows environments. You will take charge of administering and optimising Active Directory, group policies, and identity management workflows. You'll lead the way in endpoint management, ensuring secure deployment, configuration, patching, and lifecycle maintenance. Supporting on-premise systems to ensure reliability and operational continuity will be a key focus. Additionally, you will develop and troubleshoot automation and administration scripts using PowerShell, while flexibly responding to a diverse range of operational and project-based tasks. As part of your role, you will contribute to the planning and execution of future IT infrastructure projects and improvements, working independently and collaboratively within a team. Your personality, experience and qualifications We're looking for someone with strong experience in both Linux and Windows server/desktop systems. You should have a solid understanding of Active Directory, networking fundamentals, and best practices in endpoint management. Experience in supporting and troubleshooting on-premise infrastructure and services is essential. You will need to demonstrate proficiency in PowerShell scripting and a strong capability for automation. As a self-motivated and adaptable individual, you should be comfortable taking ownership of tasks and thriving in a fast-paced, evolving environment, with a keen interest in contributing to long-term IT strategy and innovation. Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.
Jan 30, 2026
Seasonal
Are you ready to take your career to the next level? We're looking for an enthusiastic IT Infrastructure Engineer to join our client s dynamic team in Renfrewshire. This full-time role offers you the opportunity to work in a thriving environment where your technical skills will make a real impact. If you are passionate about infrastructure systems and excited to contribute to innovative projects, keep reading! What you will get in your new role Salary between £45,000 and £50,000 per annum Standard working hours: Monday to Friday Opportunities for professional development and career growth A supportive and inclusive team environment Employee benefits and perks Responsibilities in your new role as IT Infrastructure Engineer As the IT Infrastructure Engineer, you will manage, maintain and support core infrastructure systems, encompassing both Linux and Windows environments. You will take charge of administering and optimising Active Directory, group policies, and identity management workflows. You'll lead the way in endpoint management, ensuring secure deployment, configuration, patching, and lifecycle maintenance. Supporting on-premise systems to ensure reliability and operational continuity will be a key focus. Additionally, you will develop and troubleshoot automation and administration scripts using PowerShell, while flexibly responding to a diverse range of operational and project-based tasks. As part of your role, you will contribute to the planning and execution of future IT infrastructure projects and improvements, working independently and collaboratively within a team. Your personality, experience and qualifications We're looking for someone with strong experience in both Linux and Windows server/desktop systems. You should have a solid understanding of Active Directory, networking fundamentals, and best practices in endpoint management. Experience in supporting and troubleshooting on-premise infrastructure and services is essential. You will need to demonstrate proficiency in PowerShell scripting and a strong capability for automation. As a self-motivated and adaptable individual, you should be comfortable taking ownership of tasks and thriving in a fast-paced, evolving environment, with a keen interest in contributing to long-term IT strategy and innovation. Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.
3rd Line IT Support Engineer Salary: £45k + excellent benefits package Hybrid: 2 days from home / 3 days from the Caerphilly. There is a requirement to work on-call as part of a rota (paid). SC Clearance required. We have an exciting opportunity for a 3rd Line IT Support Engineer to join a leading and growing Managed Service Provider and Systems Integrator. This role will support a diverse customer base in both the public and private sectors. We are keen to hear from 3rd Line IT Support Engineers with experience in a Managed Service Provider environment and ideally Modern Workplace / EUC engineering. The role offers excellent scope and future growth opportunities for the right candidate. 3rd Line IT Support Engineer experience requirements: Enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Virtualisation technologies (e.g., Proxmox, VMware, Microsoft Hyper-V). Market leading Backup and recovery solutions. Security Management utilising AntiSpam, Web filtering and various AV Technologies Edge Security management e.g. Configure, manage and monitor firewalls, VPON s and security appliances The role: Delivering outstanding 3rd line technical support as the final escalation point for all EUC-related incidents and service requests whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Maintaining and supporting Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Deploying and managing endpoint security solutions, patching, and compliance policies. Providing technical leadership and mentorship to Tier 1 and Tier 2 engineers. Working at the technical lead on major incidents, problem management, and root cause analysis to prevent recurring issues. Collaborating with project teams on EUC transformation initiatives, including device rollouts, migrations, and modern workplace solutions. Maintaining and updating IT documentation and processes. If this sounds like the role that you are looking for, then please apply attaching your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Jan 30, 2026
Full time
3rd Line IT Support Engineer Salary: £45k + excellent benefits package Hybrid: 2 days from home / 3 days from the Caerphilly. There is a requirement to work on-call as part of a rota (paid). SC Clearance required. We have an exciting opportunity for a 3rd Line IT Support Engineer to join a leading and growing Managed Service Provider and Systems Integrator. This role will support a diverse customer base in both the public and private sectors. We are keen to hear from 3rd Line IT Support Engineers with experience in a Managed Service Provider environment and ideally Modern Workplace / EUC engineering. The role offers excellent scope and future growth opportunities for the right candidate. 3rd Line IT Support Engineer experience requirements: Enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Virtualisation technologies (e.g., Proxmox, VMware, Microsoft Hyper-V). Market leading Backup and recovery solutions. Security Management utilising AntiSpam, Web filtering and various AV Technologies Edge Security management e.g. Configure, manage and monitor firewalls, VPON s and security appliances The role: Delivering outstanding 3rd line technical support as the final escalation point for all EUC-related incidents and service requests whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Maintaining and supporting Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Deploying and managing endpoint security solutions, patching, and compliance policies. Providing technical leadership and mentorship to Tier 1 and Tier 2 engineers. Working at the technical lead on major incidents, problem management, and root cause analysis to prevent recurring issues. Collaborating with project teams on EUC transformation initiatives, including device rollouts, migrations, and modern workplace solutions. Maintaining and updating IT documentation and processes. If this sounds like the role that you are looking for, then please apply attaching your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
CBSbutler Holdings Limited trading as CBSbutler
City, Manchester
Infrastructure Designer (Contract) 11+ months Based in Manchester - Hybrid - 3 days per week in the office 350 - 418 per day InsideIR35 We are looking for an experienced Infrastructure Designer to join a large-scale enterprise environment, working on the design and delivery of complex infrastructure solutions. The role focuses on translating solution architecture into detailed infrastructure designs that are delivered by third-party suppliers, while providing strong technical leadership across projects. You will play a key role within the Infrastructure Centre of Excellence (CoE), ensuring designs are robust, compliant, cost-effective, and aligned with strategic roadmaps. Responsibilities Produce detailed infrastructure design documentation based on approved solution architectures. Coordinate and validate accurate cost estimates for end-to-end project delivery and business cases. Provide technical leadership to project teams, SMEs, and third-party suppliers. Contribute to and maintain infrastructure solution frameworks, patterns, and standards, ensuring best value for money. Ensure clear root cause analysis for incidents impacting Infrastructure CoE deliverables and drive resolution. Work closely with third-party build teams and environment leads to ensure solutions comply with approved designs. Support the design and integration of new products into existing and new solutions. Act as a technical escalation point, convening troubleshooting teams to rapidly resolve infrastructure issues. Provide design input across multiple technology domains (e.g. Mainframe, Networks, Wintel, Databases). Produce and assure design patterns and infrastructure roadmaps. Act as a technical escalation point for production services and during the build phase of new services. Skills & Experience Extensive experience with VMware platforms, infrastructure solutions, and networking and firewall technologies. Proven track record leading infrastructure solution design and process improvement within an IT operational environment. Strong ability to deliver measurable improvements in efficiency, performance, and cost. Excellent communication and influencing skills, working with senior stakeholders, business partners, and external suppliers. High-quality technical documentation and authoring skills. Desirable Technical Skills Mainframe technologies (e.g. CICS, COBOL, Objectstar, CA Datacom, VSAM) UNIX environments (AIX, Linux, Solaris) Wintel, Storage, and Desktop environments Data Centre hosting Cloud services and integration Mobile and BYOD Middleware and integration (e.g. IBM Message Broker, DataStage) Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.
Jan 30, 2026
Contractor
Infrastructure Designer (Contract) 11+ months Based in Manchester - Hybrid - 3 days per week in the office 350 - 418 per day InsideIR35 We are looking for an experienced Infrastructure Designer to join a large-scale enterprise environment, working on the design and delivery of complex infrastructure solutions. The role focuses on translating solution architecture into detailed infrastructure designs that are delivered by third-party suppliers, while providing strong technical leadership across projects. You will play a key role within the Infrastructure Centre of Excellence (CoE), ensuring designs are robust, compliant, cost-effective, and aligned with strategic roadmaps. Responsibilities Produce detailed infrastructure design documentation based on approved solution architectures. Coordinate and validate accurate cost estimates for end-to-end project delivery and business cases. Provide technical leadership to project teams, SMEs, and third-party suppliers. Contribute to and maintain infrastructure solution frameworks, patterns, and standards, ensuring best value for money. Ensure clear root cause analysis for incidents impacting Infrastructure CoE deliverables and drive resolution. Work closely with third-party build teams and environment leads to ensure solutions comply with approved designs. Support the design and integration of new products into existing and new solutions. Act as a technical escalation point, convening troubleshooting teams to rapidly resolve infrastructure issues. Provide design input across multiple technology domains (e.g. Mainframe, Networks, Wintel, Databases). Produce and assure design patterns and infrastructure roadmaps. Act as a technical escalation point for production services and during the build phase of new services. Skills & Experience Extensive experience with VMware platforms, infrastructure solutions, and networking and firewall technologies. Proven track record leading infrastructure solution design and process improvement within an IT operational environment. Strong ability to deliver measurable improvements in efficiency, performance, and cost. Excellent communication and influencing skills, working with senior stakeholders, business partners, and external suppliers. High-quality technical documentation and authoring skills. Desirable Technical Skills Mainframe technologies (e.g. CICS, COBOL, Objectstar, CA Datacom, VSAM) UNIX environments (AIX, Linux, Solaris) Wintel, Storage, and Desktop environments Data Centre hosting Cloud services and integration Mobile and BYOD Middleware and integration (e.g. IBM Message Broker, DataStage) Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.
IT Service Delivery Technician Location : Axminster , Devon (Hybrid / Office & Field-Based) Contract Type: 6-month Contract to perm Salary : 38,000 - 40,000 + Mileage + Benefits + 25+8 Holidays Are you an experienced IT Support Engineer or Service Delivery Technician looking for a role offering technical variety, autonomy, and progression? Do you take pride in delivering a high-quality service to users, including senior and VIP stakeholders? We're recruiting for an IT Service Delivery Technician to join a leading international business. Based in Axminster, this role provides a highly varied position within IT Support, supporting multiple sites and users. If remote support isn't suitable, then travel will be required. You'll be part of a collaborative IT team delivering first-class technical support across hardware, software, and infrastructure, ensuring smooth daily operations and exceptional service standards. The Role: Provide user and desktop support on-site, remotely, and by phone, ensuring swift resolution of IT incidents. Manage, track, and close tickets in the company's IT service system, escalating when needed. Support and maintain systems including Microsoft 365, Windows 10/11, and Windows Server (Apply online only , remote access, and general infrastructure troubleshooting. Excellent training and professional development opportunities, including ITIL and Microsoft certifications. The Person: Proven IT support experience in a customer-facing or field-based role. Confident troubleshooting across desktop, network, and server environments. Strong knowledge of Microsoft technologies and network fundamentals (TCP/IP, LAN/WAN, DNS). Full UK driving license ITIL Foundation certification is desirable but not essential. Reference Number: BBBH(phone number removed) To apply for this role or to be considered for similar positions, please click "Apply Now" or contact Ed Douglass at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Jan 30, 2026
Contractor
IT Service Delivery Technician Location : Axminster , Devon (Hybrid / Office & Field-Based) Contract Type: 6-month Contract to perm Salary : 38,000 - 40,000 + Mileage + Benefits + 25+8 Holidays Are you an experienced IT Support Engineer or Service Delivery Technician looking for a role offering technical variety, autonomy, and progression? Do you take pride in delivering a high-quality service to users, including senior and VIP stakeholders? We're recruiting for an IT Service Delivery Technician to join a leading international business. Based in Axminster, this role provides a highly varied position within IT Support, supporting multiple sites and users. If remote support isn't suitable, then travel will be required. You'll be part of a collaborative IT team delivering first-class technical support across hardware, software, and infrastructure, ensuring smooth daily operations and exceptional service standards. The Role: Provide user and desktop support on-site, remotely, and by phone, ensuring swift resolution of IT incidents. Manage, track, and close tickets in the company's IT service system, escalating when needed. Support and maintain systems including Microsoft 365, Windows 10/11, and Windows Server (Apply online only , remote access, and general infrastructure troubleshooting. Excellent training and professional development opportunities, including ITIL and Microsoft certifications. The Person: Proven IT support experience in a customer-facing or field-based role. Confident troubleshooting across desktop, network, and server environments. Strong knowledge of Microsoft technologies and network fundamentals (TCP/IP, LAN/WAN, DNS). Full UK driving license ITIL Foundation certification is desirable but not essential. Reference Number: BBBH(phone number removed) To apply for this role or to be considered for similar positions, please click "Apply Now" or contact Ed Douglass at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
First and second-line IT support role to work in a prestigious, busy FTSE 250 Head Office supporting hardware, software, and cloud services. This role includes occasional travel to other sites in the UK. Please note this is a 5 day a week on-site role in the London Bridge (SE1) area. Main responsibilities include: Technical Support & Service Delivery Provide first and second-line support for desktops, laptops, mobile devices, and peripherals. Troubleshoot and resolve incidents using remote support tools (e.g., SCCM, Intune, TeamViewer). Manage and maintain Active Directory, Microsoft 365, Teams, and Exchange Online environments. Administer endpoint security, patching, and compliance monitoring. Support audio-visual and telephony systems including Zoom and MS Teams. Assist with Microsoft 365 administration and collaboration tools. Support remote and hybrid working technologies Helpdesk & ITIL Processes Operate within ITIL framework for incident, problem, and change management. Use ticketing systems to log, track, and resolve issues within agreed SLAs. Training & Documentation Deliver IT training and awareness sessions for end-users. Create and maintain technical documentation and knowledge base articles. Essential Skills & Experience required: At least 12 months of IT helpdesk support in a similar role Professional telephone manner Understanding of Active Directory (including Administration) Microsoft 365 (including user/license Administration) MS Teams knowledge Azure (Entra ID) user and group administration Knowledge of networking fundamentals and security practices (including Networking TCP/IP, DHCP/DNS) Ideally you will also have the following: Experience with setting up and troubleshooting Zoom/Teams meetings. Experience with Freshservice IT service management or another leading ITSM tool. Software applications support Intune If you meet the criteria above then we very much look forward to hearing from you
Jan 30, 2026
Full time
First and second-line IT support role to work in a prestigious, busy FTSE 250 Head Office supporting hardware, software, and cloud services. This role includes occasional travel to other sites in the UK. Please note this is a 5 day a week on-site role in the London Bridge (SE1) area. Main responsibilities include: Technical Support & Service Delivery Provide first and second-line support for desktops, laptops, mobile devices, and peripherals. Troubleshoot and resolve incidents using remote support tools (e.g., SCCM, Intune, TeamViewer). Manage and maintain Active Directory, Microsoft 365, Teams, and Exchange Online environments. Administer endpoint security, patching, and compliance monitoring. Support audio-visual and telephony systems including Zoom and MS Teams. Assist with Microsoft 365 administration and collaboration tools. Support remote and hybrid working technologies Helpdesk & ITIL Processes Operate within ITIL framework for incident, problem, and change management. Use ticketing systems to log, track, and resolve issues within agreed SLAs. Training & Documentation Deliver IT training and awareness sessions for end-users. Create and maintain technical documentation and knowledge base articles. Essential Skills & Experience required: At least 12 months of IT helpdesk support in a similar role Professional telephone manner Understanding of Active Directory (including Administration) Microsoft 365 (including user/license Administration) MS Teams knowledge Azure (Entra ID) user and group administration Knowledge of networking fundamentals and security practices (including Networking TCP/IP, DHCP/DNS) Ideally you will also have the following: Experience with setting up and troubleshooting Zoom/Teams meetings. Experience with Freshservice IT service management or another leading ITSM tool. Software applications support Intune If you meet the criteria above then we very much look forward to hearing from you
Apprentice Junior IT Service Desk Analyst Gateshead Are you passionate about computers and interested in a career in IT? Join our hands-on and supportive IT department! Our friendly, highly experienced IT team are looking for an Apprentice Junior IT Service Desk Analyst, who is technically minded and aspires to develop a career within the IT sector. As an Apprentice Junior IT Services Desk Analyst, you will be providing first line support for internal IT issue and queries, and troubleshooting issues with laptops, desktops and mobile devices. No experience necessary as during this apprenticeship, you will learn a vast range of knowledge, skills and behaviours covering topics including: An Introduction & Core IT Essentials Networking Components & Problem Solving Cloud & IT Security Principles Operating Systems & Wireless Networks Basics of Coding & Scripting (HTML & Linux) As an Apprentice Junior IT Service Desk Analyst, you ll be responsible for: First line support for internal IT issue and queries, taking enquires by phone and email. Troubleshooting issues with laptops, desktops and mobile devices Supporting remote offices with network and IT equipment on site Maintaining, updating and creating administration documentation Using a helpdesk software to log calls with descriptions of issues, progress and solutions. Administration and support with IT assets and equipment including iPads, laptops and mobile phones. Support on IT projects when required As an Apprentice Junior IT Service Desk Analyst, you ll have: Good attributes to work as part of a team Logical and structured approach, with an ability to problem solve Evidence of experience of working to deadlines Ability to manage conflicting demands and work at all levels across a diverse organisation High level of attention to detail Information Communications Technician Training You will undertake ICT Support Technician Level 3 qualification training. In this apprenticeship, you will be trained on how to deliver efficient operation and control of IT and/ or Telecommunications infrastructure, comprising physical or virtual hardware, software, network services and data storage. These modules are designed to jump-start your career and make you stand out in an increasingly competitive field. What we offer you The opportunity to be part of one of the fastest-growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you. What s in it for you? We believe in rewarding talent and creating a workplace where everyone feels valued. Here s what you ll get: Employee Ownership You are part of our success! 33 days holiday (including bank holidays) Company sick pay Maternity and paternity leave support Life assurance cover 24/7 GP access, plus mental health, wellness, financial, and legal support Two paid volunteering days per year Give back to a cause that matters to you Exclusive perks and discounts More than 250 deals available Ongoing training and development From apprenticeships to leadership programs Wellbeing, Diversity & Inclusion Our Mosaic Committee and Mental Health First Aiders are leading the way Recognition and rewards Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Please note: Security clearance (DBS) is required for this role.
Jan 30, 2026
Full time
Apprentice Junior IT Service Desk Analyst Gateshead Are you passionate about computers and interested in a career in IT? Join our hands-on and supportive IT department! Our friendly, highly experienced IT team are looking for an Apprentice Junior IT Service Desk Analyst, who is technically minded and aspires to develop a career within the IT sector. As an Apprentice Junior IT Services Desk Analyst, you will be providing first line support for internal IT issue and queries, and troubleshooting issues with laptops, desktops and mobile devices. No experience necessary as during this apprenticeship, you will learn a vast range of knowledge, skills and behaviours covering topics including: An Introduction & Core IT Essentials Networking Components & Problem Solving Cloud & IT Security Principles Operating Systems & Wireless Networks Basics of Coding & Scripting (HTML & Linux) As an Apprentice Junior IT Service Desk Analyst, you ll be responsible for: First line support for internal IT issue and queries, taking enquires by phone and email. Troubleshooting issues with laptops, desktops and mobile devices Supporting remote offices with network and IT equipment on site Maintaining, updating and creating administration documentation Using a helpdesk software to log calls with descriptions of issues, progress and solutions. Administration and support with IT assets and equipment including iPads, laptops and mobile phones. Support on IT projects when required As an Apprentice Junior IT Service Desk Analyst, you ll have: Good attributes to work as part of a team Logical and structured approach, with an ability to problem solve Evidence of experience of working to deadlines Ability to manage conflicting demands and work at all levels across a diverse organisation High level of attention to detail Information Communications Technician Training You will undertake ICT Support Technician Level 3 qualification training. In this apprenticeship, you will be trained on how to deliver efficient operation and control of IT and/ or Telecommunications infrastructure, comprising physical or virtual hardware, software, network services and data storage. These modules are designed to jump-start your career and make you stand out in an increasingly competitive field. What we offer you The opportunity to be part of one of the fastest-growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you. What s in it for you? We believe in rewarding talent and creating a workplace where everyone feels valued. Here s what you ll get: Employee Ownership You are part of our success! 33 days holiday (including bank holidays) Company sick pay Maternity and paternity leave support Life assurance cover 24/7 GP access, plus mental health, wellness, financial, and legal support Two paid volunteering days per year Give back to a cause that matters to you Exclusive perks and discounts More than 250 deals available Ongoing training and development From apprenticeships to leadership programs Wellbeing, Diversity & Inclusion Our Mosaic Committee and Mental Health First Aiders are leading the way Recognition and rewards Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Please note: Security clearance (DBS) is required for this role.
We are currently recruiting for a Senior Land Referencer to join a growing infrastructure team based in Birmingham. This is an exciting opportunity to work on some of the UK s major infrastructure schemes as part of an experienced and supportive land referencing division. You will be joining a well-established team with a strong track record in delivering quality services across nationally significant projects. The business offers a collaborative environment where professional development is encouraged and supported, and where team members are given the chance to grow their skills and careers. Key Responsibilities: Geo-referencing and digitising features from CAD or paper plans into ArcGIS Conducting desktop and contact referencing of affected parties Managing, collecting, interpreting, and analysing land data Maintaining accurate datasets in land referencing systems Producing and quality checking legal documentation including order plans, notices, schedules, and books of reference Carrying out site visits, including door knocking and posting notices Communicating with members of the public and clients professionally and sensitively Assisting with task allocation and mentoring of junior team members Supporting project management with time recording and monthly invoicing Attending client and stakeholder meetings as required About You: A relevant degree in geography, planning or a related field, or equivalent experience Solid understanding of land referencing processes, including production of books of reference, order plans, and statutory notices Experience with projects involving compulsory purchase powers (e.g. Planning Act, CPO Act, TWAO) would be beneficial Proficient in GIS software (ideally ArcGIS) Confident in managing and interpreting land ownership data Experience supporting or leading junior team members is desirable Full UK driving licence and willingness to travel for site work across urban and rural areas What s On Offer: Join a respected and fast-growing infrastructure team Work on nationally significant infrastructure projects Supportive environment with structured development opportunities Competitive salary and benefits package
Jan 29, 2026
Full time
We are currently recruiting for a Senior Land Referencer to join a growing infrastructure team based in Birmingham. This is an exciting opportunity to work on some of the UK s major infrastructure schemes as part of an experienced and supportive land referencing division. You will be joining a well-established team with a strong track record in delivering quality services across nationally significant projects. The business offers a collaborative environment where professional development is encouraged and supported, and where team members are given the chance to grow their skills and careers. Key Responsibilities: Geo-referencing and digitising features from CAD or paper plans into ArcGIS Conducting desktop and contact referencing of affected parties Managing, collecting, interpreting, and analysing land data Maintaining accurate datasets in land referencing systems Producing and quality checking legal documentation including order plans, notices, schedules, and books of reference Carrying out site visits, including door knocking and posting notices Communicating with members of the public and clients professionally and sensitively Assisting with task allocation and mentoring of junior team members Supporting project management with time recording and monthly invoicing Attending client and stakeholder meetings as required About You: A relevant degree in geography, planning or a related field, or equivalent experience Solid understanding of land referencing processes, including production of books of reference, order plans, and statutory notices Experience with projects involving compulsory purchase powers (e.g. Planning Act, CPO Act, TWAO) would be beneficial Proficient in GIS software (ideally ArcGIS) Confident in managing and interpreting land ownership data Experience supporting or leading junior team members is desirable Full UK driving licence and willingness to travel for site work across urban and rural areas What s On Offer: Join a respected and fast-growing infrastructure team Work on nationally significant infrastructure projects Supportive environment with structured development opportunities Competitive salary and benefits package
Adecco are pleased to be recruiting for a Housing People & Culture Lead with Ealing Council. Contract: Temporary Pay: 500 per day umbrella Days: 35 hours, Monday - Friday Working arrangments: Hybrid Purpose of the role To provide hands-on organisational development leadership to support Ealing Council's Housing Service following significant restructure and during the final phase of recruitment and onboarding. The role will focus on strengthening people and culture foundations including competence, conduct and expected ways of working to ensure the service is able to demonstrate readiness for the Regulator of Social Housing's Competence and Conduct Standard by October 2026, and embed these arrangements sustainably through to 2029. Scope of the role Initial discovery & shaping phase Desktop review of available people information, structures and documentation Engagement with Housing SLT and key stakeholders Identification of immediate people, culture and capability risks following restructure Assessment of whether core foundations are in place (e.g. clarity of roles, expectations, management consistency, onboarding, engagement mechanisms) Review of available supporting data and metrics (e.g. KPIs, staff survey data, complaint's themes, workforce information) This insight will be used to shape and agree a focused, prioritised and realistic programme of work. Where gaps are identified that present a risk to regulatory compliance, these will be recommended as priority areas for action. Recruitment & Onboarding Support the final phase of recruitment from a people and culture perspective Ensure consistent messaging on expectations, behaviours and standards for new starters Support development of practical onboarding approaches where gaps exist Behaviour and ways of working Work with Housing SLT to articulate the desired service culture Translate values into clear, everyday behaviours and expectations Support leaders to role-model and reinforce agreed ways of working Competence and Conduct Standard - Regulatory Readiness (Oct 2026) and embedding to 2029 The Regulator of Social Housing requires landlords to demonstrate that they are meeting the Competence and Conduct Standard, with expectations in place by October 2026 and embedded on an ongoing basis thereafter. As part of the discovery phase, the role will assess whether Ealing currently has sufficient arrangements in place to demonstrate compliance. Where it is identified that a robust framework does not exists this will be recommended as a priority area of work, given the regulatory risk and timescales involved. Subject to agreement, the role will support the development and delivery of a Housing Competence and Conduct framework, including: Defining and agreeing the requirements of the Standard in a Housing context Setting out clear expectations of competence and conduct by role group or level Translating requirements into practical tools and guidance Supporting consistent application through onboarding, management conversations and ways of working Establishing evidence and assurance mechanisms to demonstrate readiness by October 2026 Engagement and recognition foundations Assess whether basic engagement mechanisms are in place and effective Explore how staff voice is currently gathered and responded to Review visibility and consistency of recognition approaches Identify proportionate improvements to support morale, inclusion and belonging Leadership and management support Provide hands-on OD support to Housing leaders and managers Support consistency in people management practice Offer coaching, challenge and practical guidance Strengthen leadership ownership of culture, behaviour and standards Out of Scope Line management responsibility for staff Ownership of formal HR or employee relations casework Design or ownership of corporate HR policy or disciplinary frameworks Corporate-wide OD programme delivery Long-term operational or management cover Deliverables Clear understanding of people and culture foundations Identified risks and regulatory priority areas Agreed OD priorities and phased delivery plan Practical tools or guidance to support consistency Improved clarity of expectations for staff and managers Established framework to demonstrate readiness for the Competence and Conduct Standard Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jan 26, 2026
Seasonal
Adecco are pleased to be recruiting for a Housing People & Culture Lead with Ealing Council. Contract: Temporary Pay: 500 per day umbrella Days: 35 hours, Monday - Friday Working arrangments: Hybrid Purpose of the role To provide hands-on organisational development leadership to support Ealing Council's Housing Service following significant restructure and during the final phase of recruitment and onboarding. The role will focus on strengthening people and culture foundations including competence, conduct and expected ways of working to ensure the service is able to demonstrate readiness for the Regulator of Social Housing's Competence and Conduct Standard by October 2026, and embed these arrangements sustainably through to 2029. Scope of the role Initial discovery & shaping phase Desktop review of available people information, structures and documentation Engagement with Housing SLT and key stakeholders Identification of immediate people, culture and capability risks following restructure Assessment of whether core foundations are in place (e.g. clarity of roles, expectations, management consistency, onboarding, engagement mechanisms) Review of available supporting data and metrics (e.g. KPIs, staff survey data, complaint's themes, workforce information) This insight will be used to shape and agree a focused, prioritised and realistic programme of work. Where gaps are identified that present a risk to regulatory compliance, these will be recommended as priority areas for action. Recruitment & Onboarding Support the final phase of recruitment from a people and culture perspective Ensure consistent messaging on expectations, behaviours and standards for new starters Support development of practical onboarding approaches where gaps exist Behaviour and ways of working Work with Housing SLT to articulate the desired service culture Translate values into clear, everyday behaviours and expectations Support leaders to role-model and reinforce agreed ways of working Competence and Conduct Standard - Regulatory Readiness (Oct 2026) and embedding to 2029 The Regulator of Social Housing requires landlords to demonstrate that they are meeting the Competence and Conduct Standard, with expectations in place by October 2026 and embedded on an ongoing basis thereafter. As part of the discovery phase, the role will assess whether Ealing currently has sufficient arrangements in place to demonstrate compliance. Where it is identified that a robust framework does not exists this will be recommended as a priority area of work, given the regulatory risk and timescales involved. Subject to agreement, the role will support the development and delivery of a Housing Competence and Conduct framework, including: Defining and agreeing the requirements of the Standard in a Housing context Setting out clear expectations of competence and conduct by role group or level Translating requirements into practical tools and guidance Supporting consistent application through onboarding, management conversations and ways of working Establishing evidence and assurance mechanisms to demonstrate readiness by October 2026 Engagement and recognition foundations Assess whether basic engagement mechanisms are in place and effective Explore how staff voice is currently gathered and responded to Review visibility and consistency of recognition approaches Identify proportionate improvements to support morale, inclusion and belonging Leadership and management support Provide hands-on OD support to Housing leaders and managers Support consistency in people management practice Offer coaching, challenge and practical guidance Strengthen leadership ownership of culture, behaviour and standards Out of Scope Line management responsibility for staff Ownership of formal HR or employee relations casework Design or ownership of corporate HR policy or disciplinary frameworks Corporate-wide OD programme delivery Long-term operational or management cover Deliverables Clear understanding of people and culture foundations Identified risks and regulatory priority areas Agreed OD priorities and phased delivery plan Practical tools or guidance to support consistency Improved clarity of expectations for staff and managers Established framework to demonstrate readiness for the Competence and Conduct Standard Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time Permanent Industry: IT 30-45k + Benefits Are you passionate about solving technical challenges and supporting cutting-edge software solutions? Join our growing team as a 2nd Line Support Engineer , where you'll play a key role in maintaining and enhancing the performance of our software systems across Europe. About Us We're a leading provider of software solutions, helping cities and private operators streamline mobility and improve user experience. Our technology integrates cloud-based platforms, mobile apps, and IoT devices to deliver smarter AT driven software Systems used: Google Workspace and Administration Microsoft, including Office 365 and Intune Cloud; GCP, Azure and AWS Jira and Confluence for ITSM processes Key Responsibilities: Manage and resolve IT tickets, investigating, diagnosing, and resolving technical issues within defined service level agreements (SLAs). Provide first-line and Level 1/2 technical support for hardware, software, and network-related issues (PCs, laptops, printers, mobile devices, tablets). Install, configure, and maintain IT hardware and software, ensuring systems are secure and fully operational. Support the setup of new staff, including workstation preparation, account creation, and providing basic IT induction. Administer and maintain IT infrastructure, including routers, switches, firewalls and VPNs. Monitor and maintain IT security by ensuring software updates, antivirus protection, and educating users on security best practices. Maintain the IT asset register, including logging, tagging equipment, and conducting regular audits. Assist with IT-related projects such as system upgrades, migrations, and process automation. Create, update, and maintain technical documentation and user guidance. Collaborate with internal and external teams/vendors to evaluate technical solutions, provide recommendations, and escalate complex issues when appropriate. Champion the use of self-service IT resources and provide basic training and guidance to users. Manage event support, including setting up AV and live stream equipment. Proactively identify opportunities for automation and process improvement, with a passion for emerging AI technologies and systems integration. Skills and Qualifications: Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users. A keen interest in learning new technologies and a proactive approach to professional development. A professional approach to work, problem-solving, and adherence to ITSM principles. Ability to troubleshoot and resolve hardware and software issues effectively. Proven experience working in an ITSM environment with knowledge of ITIL as an advantage. A passion for process improvement eg joiners/movers/leavers process Growth Opportunities: This role offers the ability to contribute ideas, learn new technologies, and implement new solutions such as password management, mobile device management, and cyber essentials
Jan 26, 2026
Full time
2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time Permanent Industry: IT 30-45k + Benefits Are you passionate about solving technical challenges and supporting cutting-edge software solutions? Join our growing team as a 2nd Line Support Engineer , where you'll play a key role in maintaining and enhancing the performance of our software systems across Europe. About Us We're a leading provider of software solutions, helping cities and private operators streamline mobility and improve user experience. Our technology integrates cloud-based platforms, mobile apps, and IoT devices to deliver smarter AT driven software Systems used: Google Workspace and Administration Microsoft, including Office 365 and Intune Cloud; GCP, Azure and AWS Jira and Confluence for ITSM processes Key Responsibilities: Manage and resolve IT tickets, investigating, diagnosing, and resolving technical issues within defined service level agreements (SLAs). Provide first-line and Level 1/2 technical support for hardware, software, and network-related issues (PCs, laptops, printers, mobile devices, tablets). Install, configure, and maintain IT hardware and software, ensuring systems are secure and fully operational. Support the setup of new staff, including workstation preparation, account creation, and providing basic IT induction. Administer and maintain IT infrastructure, including routers, switches, firewalls and VPNs. Monitor and maintain IT security by ensuring software updates, antivirus protection, and educating users on security best practices. Maintain the IT asset register, including logging, tagging equipment, and conducting regular audits. Assist with IT-related projects such as system upgrades, migrations, and process automation. Create, update, and maintain technical documentation and user guidance. Collaborate with internal and external teams/vendors to evaluate technical solutions, provide recommendations, and escalate complex issues when appropriate. Champion the use of self-service IT resources and provide basic training and guidance to users. Manage event support, including setting up AV and live stream equipment. Proactively identify opportunities for automation and process improvement, with a passion for emerging AI technologies and systems integration. Skills and Qualifications: Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users. A keen interest in learning new technologies and a proactive approach to professional development. A professional approach to work, problem-solving, and adherence to ITSM principles. Ability to troubleshoot and resolve hardware and software issues effectively. Proven experience working in an ITSM environment with knowledge of ITIL as an advantage. A passion for process improvement eg joiners/movers/leavers process Growth Opportunities: This role offers the ability to contribute ideas, learn new technologies, and implement new solutions such as password management, mobile device management, and cyber essentials
Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software and equipment across our network. You will have strong expertise and the ability to provide rapid solutions. Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support. Liaising with Support to get issues fixed. Configuring, installing and supporting any client hardware and software. Configuring, installing required devices. Processing new and leaver accounts. Managing, assessing, and reporting on project activities to meet deadlines. Focus on solving customers problems, striving to understand their needs. THE CANDIDATE: Previous experience in a similar role with a good level of application and network support. Knowledge of network connectivity, protocols, network security devices, network types, and wireless. Able to handle multiple competing priorities whilst possessing a high level of discipline, professionalism, and flexibility. Robust troubleshooting and strong analytical skills. High degree of personal integrity with a commitment to confidentiality. Ability to work effectively on your own and giving valuable feedback to rest of team whilst still being a team player. Strong attention to detail is required. THE BENEFITS: Company Pension, Laptop, Mobile, On-site parking THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Jan 24, 2026
Full time
Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software and equipment across our network. You will have strong expertise and the ability to provide rapid solutions. Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support. Liaising with Support to get issues fixed. Configuring, installing and supporting any client hardware and software. Configuring, installing required devices. Processing new and leaver accounts. Managing, assessing, and reporting on project activities to meet deadlines. Focus on solving customers problems, striving to understand their needs. THE CANDIDATE: Previous experience in a similar role with a good level of application and network support. Knowledge of network connectivity, protocols, network security devices, network types, and wireless. Able to handle multiple competing priorities whilst possessing a high level of discipline, professionalism, and flexibility. Robust troubleshooting and strong analytical skills. High degree of personal integrity with a commitment to confidentiality. Ability to work effectively on your own and giving valuable feedback to rest of team whilst still being a team player. Strong attention to detail is required. THE BENEFITS: Company Pension, Laptop, Mobile, On-site parking THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Senior Land Referencer £30,000 - £40,000 plus £3,045 car allowance & benefits Infrastructure Birmingham Permanent An established and market-leading infrastructure property consultancy is expanding its Birmingham-based Infrastructure team and is seeking an experienced Senior Land Referencer to support some of the UK's most significant infrastructure schemes. This is an excellent opportunity to join a highly regarded land referencing team with a strong national reputation, a robust pipeline of work, and a genuine commitment to professional development and progression. The Opportunity You will play a key role in delivering high-profile infrastructure projects, combining hands-on technical land referencing with responsibility for supporting and guiding junior team members. The role offers variety, autonomy, and meaningful client exposure, making it ideal for someone looking to consolidate their senior-level experience and progress their career within a supportive, forward-thinking environment. Key Responsibilities Deliver end-to-end land referencing services across major infrastructure schemes. Geo-reference and digitise land data from CAD and paper plans using ArcGIS. Undertake desktop and contact referencing of affected landowners and occupiers. Produce and quality assure statutory documentation, including Books of Reference, Order Plans, notices and schedules. Maintain and manage land data within internal land and GIS systems. Carry out site visits, including door-knocking exercises and posting statutory notices. Communicate clearly, professionally and sensitively with members of the public and key stakeholders. Support project delivery by allocating tasks to junior team members and providing technical guidance. Assist with timesheet management, resourcing and invoicing in support of Project Managers. Attend client and stakeholder meetings as part of project teams. About You Proven experience in land referencing within the infrastructure sector. Strong working knowledge of GIS, ideally ArcGIS. Experience producing statutory land referencing documentation. Good understanding of compulsory purchase processes and legislation (e.g. TWA, CPO Act, Planning Act). Comfortable working independently in both urban and rural environments. Confident engaging with landowners, occupiers, clients and stakeholders. A relevant degree (e.g. Geography or Planning) or equivalent practical experience. Full UK driving licence and willingness to travel as required. Why Apply? Join a respected consultancy with a long-standing reputation in infrastructure and land. Work on nationally significant projects with real-world impact. Clear progression routes and strong support for professional development. Flexible and agile working arrangements. Competitive rewards package including pension, flexible benefits and generous annual leave. Collaborative, inclusive culture where expertise is valued and opinions are heard. If you are a Land Referencing professional looking to step into a senior role that offers responsibility, variety and long-term career progression, this is an opportunity worth exploring.
Jan 23, 2026
Full time
Senior Land Referencer £30,000 - £40,000 plus £3,045 car allowance & benefits Infrastructure Birmingham Permanent An established and market-leading infrastructure property consultancy is expanding its Birmingham-based Infrastructure team and is seeking an experienced Senior Land Referencer to support some of the UK's most significant infrastructure schemes. This is an excellent opportunity to join a highly regarded land referencing team with a strong national reputation, a robust pipeline of work, and a genuine commitment to professional development and progression. The Opportunity You will play a key role in delivering high-profile infrastructure projects, combining hands-on technical land referencing with responsibility for supporting and guiding junior team members. The role offers variety, autonomy, and meaningful client exposure, making it ideal for someone looking to consolidate their senior-level experience and progress their career within a supportive, forward-thinking environment. Key Responsibilities Deliver end-to-end land referencing services across major infrastructure schemes. Geo-reference and digitise land data from CAD and paper plans using ArcGIS. Undertake desktop and contact referencing of affected landowners and occupiers. Produce and quality assure statutory documentation, including Books of Reference, Order Plans, notices and schedules. Maintain and manage land data within internal land and GIS systems. Carry out site visits, including door-knocking exercises and posting statutory notices. Communicate clearly, professionally and sensitively with members of the public and key stakeholders. Support project delivery by allocating tasks to junior team members and providing technical guidance. Assist with timesheet management, resourcing and invoicing in support of Project Managers. Attend client and stakeholder meetings as part of project teams. About You Proven experience in land referencing within the infrastructure sector. Strong working knowledge of GIS, ideally ArcGIS. Experience producing statutory land referencing documentation. Good understanding of compulsory purchase processes and legislation (e.g. TWA, CPO Act, Planning Act). Comfortable working independently in both urban and rural environments. Confident engaging with landowners, occupiers, clients and stakeholders. A relevant degree (e.g. Geography or Planning) or equivalent practical experience. Full UK driving licence and willingness to travel as required. Why Apply? Join a respected consultancy with a long-standing reputation in infrastructure and land. Work on nationally significant projects with real-world impact. Clear progression routes and strong support for professional development. Flexible and agile working arrangements. Competitive rewards package including pension, flexible benefits and generous annual leave. Collaborative, inclusive culture where expertise is valued and opinions are heard. If you are a Land Referencing professional looking to step into a senior role that offers responsibility, variety and long-term career progression, this is an opportunity worth exploring.
IT Support Technician Exeter, Devon Up to c£25,000 per year 25 days holiday plus bank holidays, Pension, Life Insurance, Medical etc. Skills and Experience: 1+ years experience in a similar helpdesk or IT environment within a 1st Line role is essential Strong Windows Server experience (Active Directory, DHCP, DNS, GPO s, Print Management, AD Sync) along with knowledge of Windows Desktop 10/11 Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Experience of working within an ITIL environment would be valuable Technical qualifications such as CompTIA+, Network + would be advantageous Experience within a Law Firm or similar area desirable but not essential Excellent customer service skills focused on providing your colleagues with first-class support NB: A full driving licence is essential (access to a vehicle is not required, but beneficial) The Opportunity: My client is a leading and locally respected professional services company that are currently looking for an IT Support Technician to join their team based in Exeter, Devon. This newly created opportunity would suit someone who is proactive and loves what they do, so must have a passion for IT and an ability to work under pressure and manage multiple projects. You will be providing first-line technical support and dealing with helpdesk tickets and troubleshooting issues, assisting with the roll-out of new hardware and software. Additionally, you will assist the IT team in providing end-user IT training and other related tasks to help ensure the client s IT systems run smoothly; as well as assisting the IT Network Manager and the Head of IT with project work, including the management and administration of the firm s in-house software and database systems. Applications: Please contact John Noonan here at ISR to learn more about our exciting client based in Devon and their ongoing growth plans
Jan 22, 2026
Full time
IT Support Technician Exeter, Devon Up to c£25,000 per year 25 days holiday plus bank holidays, Pension, Life Insurance, Medical etc. Skills and Experience: 1+ years experience in a similar helpdesk or IT environment within a 1st Line role is essential Strong Windows Server experience (Active Directory, DHCP, DNS, GPO s, Print Management, AD Sync) along with knowledge of Windows Desktop 10/11 Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Experience of working within an ITIL environment would be valuable Technical qualifications such as CompTIA+, Network + would be advantageous Experience within a Law Firm or similar area desirable but not essential Excellent customer service skills focused on providing your colleagues with first-class support NB: A full driving licence is essential (access to a vehicle is not required, but beneficial) The Opportunity: My client is a leading and locally respected professional services company that are currently looking for an IT Support Technician to join their team based in Exeter, Devon. This newly created opportunity would suit someone who is proactive and loves what they do, so must have a passion for IT and an ability to work under pressure and manage multiple projects. You will be providing first-line technical support and dealing with helpdesk tickets and troubleshooting issues, assisting with the roll-out of new hardware and software. Additionally, you will assist the IT team in providing end-user IT training and other related tasks to help ensure the client s IT systems run smoothly; as well as assisting the IT Network Manager and the Head of IT with project work, including the management and administration of the firm s in-house software and database systems. Applications: Please contact John Noonan here at ISR to learn more about our exciting client based in Devon and their ongoing growth plans
We're looking for a GIS Technician to join our Design team based in Birmingham. The team offer professional support and solutions development services to a diverse range of teams and businesses within Kier. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's £11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location: Birmingham Hours: 37.5 hours per week - Monday to Friday, some flexibility on hours available if desired, just let us know when you speak to us Salary: £27,000 to £29,000 depending on experience What will you be responsible for? As a GIS Technician, you'll be working within the Digital Delivery team, supporting them in providing GIS services such as data analysis and processing from all areas of business and displaying outcomes in meaningful and understandable ways, such as on maps, graphs, and report generation. Your day to day will include: Ensuring high accuracy of all GIS data creation, management and analysis, providing a dedicated GIS resource to a nominated area of the business Assisting in the advancement of GIS and supported solutions that are delivering to the wider Kier business Giving training on the use of GIS related software, applications and documents as required Preparing maps, reports, and other relevant information to stakeholders Capturing location assets using various technologies and GPS tools What are we looking for? This role of GIS Technician is great for you if: You have a high level of IT competency, experience with all Microsoft Office package and the use of complex SQL databases, facilitating and overseeing data automation and data analytics Are using a range of the ESRI ArcGIS products across desktop, server / web and mobile devices, knowledge of asset management principles, an understanding of GIS and mobile applications, GIS application development, spatial analysis and report generation Relevant knowledge in trends and developments in the geographic information systems field Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. We look forward to seeing your application to join the Matched pension scheme up to 7.5%, Life Assurance, Enhanced Family Friendly Policies, Discounts on go-to brands, Free Heath and wellbeing services, Training and development schemes, Electric Vehicle Leasing, Paid volunteering leave.
Jan 22, 2026
Full time
We're looking for a GIS Technician to join our Design team based in Birmingham. The team offer professional support and solutions development services to a diverse range of teams and businesses within Kier. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's £11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location: Birmingham Hours: 37.5 hours per week - Monday to Friday, some flexibility on hours available if desired, just let us know when you speak to us Salary: £27,000 to £29,000 depending on experience What will you be responsible for? As a GIS Technician, you'll be working within the Digital Delivery team, supporting them in providing GIS services such as data analysis and processing from all areas of business and displaying outcomes in meaningful and understandable ways, such as on maps, graphs, and report generation. Your day to day will include: Ensuring high accuracy of all GIS data creation, management and analysis, providing a dedicated GIS resource to a nominated area of the business Assisting in the advancement of GIS and supported solutions that are delivering to the wider Kier business Giving training on the use of GIS related software, applications and documents as required Preparing maps, reports, and other relevant information to stakeholders Capturing location assets using various technologies and GPS tools What are we looking for? This role of GIS Technician is great for you if: You have a high level of IT competency, experience with all Microsoft Office package and the use of complex SQL databases, facilitating and overseeing data automation and data analytics Are using a range of the ESRI ArcGIS products across desktop, server / web and mobile devices, knowledge of asset management principles, an understanding of GIS and mobile applications, GIS application development, spatial analysis and report generation Relevant knowledge in trends and developments in the geographic information systems field Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. We look forward to seeing your application to join the Matched pension scheme up to 7.5%, Life Assurance, Enhanced Family Friendly Policies, Discounts on go-to brands, Free Heath and wellbeing services, Training and development schemes, Electric Vehicle Leasing, Paid volunteering leave.
IT Support Engineer Truro, Cornwall c£30,000 per year 25 days holiday plus bank holidays, Pension, Life Insurance, Medical Insurance, etc. Skills and Experience: Ability to work under pressure and manage multiple projects 2+ years experience in a similar helpdesk or IT environment is essential Windows Server experience (Active Directory, DHCP, DNS, GPO s, Print Management, AD Sync) Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Windows Desktop 10/11 My client would like someone who is proactive and loves what they do so must have a passion for IT Excellent customer service skills A full driving licence would be good as their will be travel between sites at times Working within an ITIL environment. Preferably holding a current qualification The Opportunity: My client is a professional services company currently looking for an IT Support Technician to join their team based in Truro. As an IT Support Engineer, you ll be at the centre of our technical operations, providing hands-on, front-line support to keep our users connected, productive and secure every day. You will also assist with the roll out of new hardware and software and help to provide end user IT training and other tasks to help ensure my clients IT systems run smoothly. Applications: Please contact John here at ISR to talk more about this brand-new opportunity consulting for a genuine leader in their market as an IT Support Engineer based in Cornwall?
Jan 18, 2026
Full time
IT Support Engineer Truro, Cornwall c£30,000 per year 25 days holiday plus bank holidays, Pension, Life Insurance, Medical Insurance, etc. Skills and Experience: Ability to work under pressure and manage multiple projects 2+ years experience in a similar helpdesk or IT environment is essential Windows Server experience (Active Directory, DHCP, DNS, GPO s, Print Management, AD Sync) Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Windows Desktop 10/11 My client would like someone who is proactive and loves what they do so must have a passion for IT Excellent customer service skills A full driving licence would be good as their will be travel between sites at times Working within an ITIL environment. Preferably holding a current qualification The Opportunity: My client is a professional services company currently looking for an IT Support Technician to join their team based in Truro. As an IT Support Engineer, you ll be at the centre of our technical operations, providing hands-on, front-line support to keep our users connected, productive and secure every day. You will also assist with the roll out of new hardware and software and help to provide end user IT training and other tasks to help ensure my clients IT systems run smoothly. Applications: Please contact John here at ISR to talk more about this brand-new opportunity consulting for a genuine leader in their market as an IT Support Engineer based in Cornwall?
Senior Automation Tester Edinburgh/Hybrid Salary up to £55,000 We are looking for a Senior Automation Tester who shares our passion for quality and for using technology to help businesses perform better. The Role As a Senior Automation Tester, you will play a key role in driving quality across engineering teams. You ll divide your time between hands-on delivery work and collaborating with senior engineering leaders on cross-team quality initiatives, tools, and processes. You ll be involved throughout the full product development lifecycle, helping to deliver innovative solutions that are changing how people interact. What You ll Be Doing Analyse test objectives and design test plans aligned with the overall test strategy Design and build test cases, scripts, and procedures with clear expected results Create and manage realistic, representative test data Execute a wide range of functional and non-functional testing activities Support testing at all levels, including unit, component, integration, system, and UAT Raise, manage, and track defects through to resolution in line with organisational standards Document and report test results against acceptance criteria, maintaining traceability between stories, tests, and defects Communicate testing status, risks, metrics, and outcomes to technical and non-technical stakeholders Continuously develop your skills and stay up to date with new tools, technologies, and best practices Skills & Experience Strong understanding of iterative and incremental development methodologies Experience defining and maintaining regression strategies, including identifying tests suitable for automation Demonstrable experience testing desktop and service-based applications Experience working with event-driven systems and service bus technologies Strong coding or scripting skills (ideally C# or TypeScript ; Java, JavaScript, or Python also considered) Hands-on experience with tools such as Jest, Playwright, Cypress, K6 , or similar Experience using test management tools such as Azure DevOps If you re a quality-focused Senior Automation Tester looking to make a real impact, we d love to hear from you. Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.
Jan 18, 2026
Full time
Senior Automation Tester Edinburgh/Hybrid Salary up to £55,000 We are looking for a Senior Automation Tester who shares our passion for quality and for using technology to help businesses perform better. The Role As a Senior Automation Tester, you will play a key role in driving quality across engineering teams. You ll divide your time between hands-on delivery work and collaborating with senior engineering leaders on cross-team quality initiatives, tools, and processes. You ll be involved throughout the full product development lifecycle, helping to deliver innovative solutions that are changing how people interact. What You ll Be Doing Analyse test objectives and design test plans aligned with the overall test strategy Design and build test cases, scripts, and procedures with clear expected results Create and manage realistic, representative test data Execute a wide range of functional and non-functional testing activities Support testing at all levels, including unit, component, integration, system, and UAT Raise, manage, and track defects through to resolution in line with organisational standards Document and report test results against acceptance criteria, maintaining traceability between stories, tests, and defects Communicate testing status, risks, metrics, and outcomes to technical and non-technical stakeholders Continuously develop your skills and stay up to date with new tools, technologies, and best practices Skills & Experience Strong understanding of iterative and incremental development methodologies Experience defining and maintaining regression strategies, including identifying tests suitable for automation Demonstrable experience testing desktop and service-based applications Experience working with event-driven systems and service bus technologies Strong coding or scripting skills (ideally C# or TypeScript ; Java, JavaScript, or Python also considered) Hands-on experience with tools such as Jest, Playwright, Cypress, K6 , or similar Experience using test management tools such as Azure DevOps If you re a quality-focused Senior Automation Tester looking to make a real impact, we d love to hear from you. Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.
Workplace Technology Lead - Manchester Are you a forward-thinking engineer with a passion for modern workplace tools and a strong sense of ownership? We re looking for a Workplace Technology Lead who s ready to take the reins of our Microsoft 365 platform, Windows Server infrastructure, and a growing fleet of Windows and macOS devices. This isn t just a support role. It s your opportunity to reshape how we work as we scale. You ll bring clarity, consistency, and innovation to our internal technology landscape making it secure, efficient, and truly user-friendly. Whether it s managing Intune policies, staying ahead of Microsoft s latest updates, or championing smart use of AI tools like Microsoft Copilot, you ll be the expert we turn to. What You ll Be Doing Review & Improve How We Work Take a strategic view of our Microsoft 365, Windows Server, and endpoint estates Define and implement best practices, governance policies, and usage guidelines Make sure our systems are secure, consistent, and adaptable to business growth Own the Microsoft 365 Platform Manage our M365 stack: Exchange, Teams, SharePoint, OneDrive, and Entra ID Track Microsoft s roadmap and ensure we benefit from upcoming features Lead the safe, effective rollout of Microsoft Copilot and AI readiness Maintain compliance and proper data access across the business Look After Our End-user Devices Take charge of our Windows and macOS device management using Intune Ensure device configurations are secure, consistent, and user-friendly Help deliver a seamless end-user experience for all staff Communicate & Support Our People Translate technical changes into simple, clear communication for all users Deliver training, guides, and documentation that empower people to use tools effectively Be the go-to person for making our workplace tools helpful, not confusing Keep Pushing Us Forward Bring fresh ideas and challenge the status quo Proactively spot opportunities for automation, improvement, and simplification Take real ownership and help us build a tech setup that scales with us What We re Looking For Proven experience managing and optimising Microsoft 365 in a business setting Strong knowledge of Windows Server, Windows Desktop, and macOS, ideally managed via Intune A proactive, self-starting mindset you fix things before they break Excellent communication skills, with a user-first approach to internal IT A deep sense of ownership, accountability, and pride in your work Nice to Have Microsoft 365 Certified: Enterprise Administrator Expert Apple certifications or deep macOS support experience Familiarity with Microsoft Purview or other governance and compliance tooling Knowledge of security frameworks like ISO 27001, SOC 2, etc. PowerShell, Bash, or other scripting/automation experience An understanding of Microsoft Copilot and what secure AI readiness looks like This is your chance to shape the way a growing, tech-driven organisation works making things faster, safer, and simpler for everyone. If you're ready to lead, innovate, and take full ownership of our client's workplace technology estate, we d love to hear from you. Benefits: Flexible working Generous holiday allowance Training and development budget Interested? Please Click Apply Now! Workplace Technology Lead - Manchester
Jan 16, 2026
Full time
Workplace Technology Lead - Manchester Are you a forward-thinking engineer with a passion for modern workplace tools and a strong sense of ownership? We re looking for a Workplace Technology Lead who s ready to take the reins of our Microsoft 365 platform, Windows Server infrastructure, and a growing fleet of Windows and macOS devices. This isn t just a support role. It s your opportunity to reshape how we work as we scale. You ll bring clarity, consistency, and innovation to our internal technology landscape making it secure, efficient, and truly user-friendly. Whether it s managing Intune policies, staying ahead of Microsoft s latest updates, or championing smart use of AI tools like Microsoft Copilot, you ll be the expert we turn to. What You ll Be Doing Review & Improve How We Work Take a strategic view of our Microsoft 365, Windows Server, and endpoint estates Define and implement best practices, governance policies, and usage guidelines Make sure our systems are secure, consistent, and adaptable to business growth Own the Microsoft 365 Platform Manage our M365 stack: Exchange, Teams, SharePoint, OneDrive, and Entra ID Track Microsoft s roadmap and ensure we benefit from upcoming features Lead the safe, effective rollout of Microsoft Copilot and AI readiness Maintain compliance and proper data access across the business Look After Our End-user Devices Take charge of our Windows and macOS device management using Intune Ensure device configurations are secure, consistent, and user-friendly Help deliver a seamless end-user experience for all staff Communicate & Support Our People Translate technical changes into simple, clear communication for all users Deliver training, guides, and documentation that empower people to use tools effectively Be the go-to person for making our workplace tools helpful, not confusing Keep Pushing Us Forward Bring fresh ideas and challenge the status quo Proactively spot opportunities for automation, improvement, and simplification Take real ownership and help us build a tech setup that scales with us What We re Looking For Proven experience managing and optimising Microsoft 365 in a business setting Strong knowledge of Windows Server, Windows Desktop, and macOS, ideally managed via Intune A proactive, self-starting mindset you fix things before they break Excellent communication skills, with a user-first approach to internal IT A deep sense of ownership, accountability, and pride in your work Nice to Have Microsoft 365 Certified: Enterprise Administrator Expert Apple certifications or deep macOS support experience Familiarity with Microsoft Purview or other governance and compliance tooling Knowledge of security frameworks like ISO 27001, SOC 2, etc. PowerShell, Bash, or other scripting/automation experience An understanding of Microsoft Copilot and what secure AI readiness looks like This is your chance to shape the way a growing, tech-driven organisation works making things faster, safer, and simpler for everyone. If you're ready to lead, innovate, and take full ownership of our client's workplace technology estate, we d love to hear from you. Benefits: Flexible working Generous holiday allowance Training and development budget Interested? Please Click Apply Now! Workplace Technology Lead - Manchester
