26 jobs found

Senior Partner Solutions Architect, End User Computing, EMEA, Applied AI Solutions Partner GTM Job ID: AWS EMEA SARL (UK Branch) This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end to end go to market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. Do you like helping customers implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping groups understand application architectures and integration approaches? Do you have the consultative and leadership skills to help customers succeed with their cloud efforts? Are you passionate about cloud computing with a special focus on virtualized desktops, applications, and document collaboration? Amazon Web Services is looking for a Partner Solutions Architect to help establish AWS End User Computing (EUC) as the market leader in end user computing for the EMEA region. We built AWS EUC services to give customers the agility to respond to the changing needs of their workforce. Customers can scale up or scale down on demand, providing users with the resources they need, all without deploying and operating infrastructure. This is a highly technical position for someone who can dive deep, build complex, AWS optimized architectures, and help customers accelerate their adoption of AWS services through our partner ecosystem. Your broad responsibilities include owning the technical engagement and ultimate success around specific implementation projects delivered through our partner network. You should be as comfortable discussing complex technical details with a room full of engineers as you are briefing an executive audience. In addition, you will engage with AWS solutions architects, partner organizations, and professional services teams to drive large and highly complex sales opportunities to closure. The AWS EUC Partner SA team is creating and migrating large scale and compelling workloads on AWS through our partner ecosystem. You will be collaborating with and influencing technical teams at our partner organizations, requiring AWS expertise and in so doing will be making a significant impact on Amazon's customers. You will enjoy working with enterprise customers and partners, bringing a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of enterprise customers through our partner channel. Key job responsibilities Work with partners and customers to deploy Amazon WorkSpaces - Personal, Pools and Core; Amazon AppStream 2.0, and Amazon WorkSpaces Thin Client Enable partners to deliver successful EUC implementations through technical enablement, best practices sharing, and architectural guidance Educate partners and customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud Conduct one to few and one to many training sessions to transfer knowledge to partners and customers considering or already using AWS Capture and share best practice knowledge amongst the AWS solutions architect and partner community Author or otherwise contribute to AWS customer facing and partner facing publications such as whitepapers, blogs, and technical guides Build deep relationships with senior technical individuals within partner organizations to enable them to be cloud advocates Act as a technical liaison between customers, partners, service engineering teams and support Drive partner technical capability development and certification attainment in AWS EUC services About the team Diverse Experiences: Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge sharing, mentorship and other career advancing resources here to help you develop into a better rounded professional. Basic Qualifications 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience 3+ years of design, implementation, or consulting in applications and infrastructures experience 10+ years of IT development or implementation/consulting in the software or Internet industries experience Preferred Qualifications 5+ years of infrastructure architecture, database architecture and networking experience Knowledge of SAP systems (e.g. SAP Business Suite, S/4HANA, SAP Business Warehouse, SAP HANA, SAP Business Objects, etc.) and their architecture and infrastructure needs Experience working with end user or developer communities Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior IT Service Delivery Manager, reporting into the Director of IT Service Delivery & Ops. The role will provide senior leadership and governance across the organisation's IT Service Management function, ensuring IT services are delivered with consistency, stability, and quality at scale. You will own and strengthen the core ITIL service management processes including Major Incident, Problem, Change, and Service Transition setting clear standards, embedding best practice, and ensuring they are applied rigorously across the organisation. This is a pivotal role for an experienced service leader who can combine strategic oversight with operational credibility, shaping how IT services are governed, improved, and sustained. Success in this role looks like: Own and refine operational KPIs, SLAs and OLAs, ensuring they drive performance, efficiency, and customer satisfaction at scale. Act as senior escalation authority for all critical incidents, major problems, and high impact operational issues. Oversee the senior level governance of new services entering Operations, ensuring risk mitigation, scalability, and successful adoption. Direct high severity incident response, ensuring rapid stabilisation, transparent communication, and clear recovery plans. As the senior governance lead for Service Delivery, the role also provides strategic continuity by deputising for the Director of IT Service Delivery & Operations when required, ensuring leadership coverage, stability of decision making, and alignment to the wider organisational strategy in their absence. Own and drive the governance framework that ensures all IT Service Operations comply with UK & Ireland Data Protection, E Privacy, and Cyber Security standards. Proactively identify emerging operational risks, defining mitigation approaches, and embedding the controls, policies, and ways of working required to safeguard service integrity. What we're looking for: Proven experience as a Senior Manager in Service Management ITIL V4 Managing Professional or higher, with ITIL Master preferred Broad Technical & Business Awareness: Understanding of investment appraisal techniques, Dynamics AX/NAV, SQL, infrastructure, networking, and desktop environments, combined with strong internal business knowledge and external awareness of industry best practices and emerging technologies. Ability to lead complex incident, problem and change processes effectively Communications skills with demonstrated success in influencing stakeholders and fostering effective cross departmental teamwork Relationship building with ability to establish effective working relationship across the business What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!

Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior IT Service Delivery Manager, reporting into the Director of IT Service Delivery & Ops. The role will provide senior leadership and governance across the organisation's IT Service Management function, ensuring IT services are delivered with consistency, stability, and quality at scale. You will own and strengthen the core ITIL service management processes including Major Incident, Problem, Change, and Service Transition setting clear standards, embedding best practice, and ensuring they are applied rigorously across the organisation. This is a pivotal role for an experienced service leader who can combine strategic oversight with operational credibility, shaping how IT services are governed, improved, and sustained. Success in this role looks like: Own and refine operational KPIs, SLAs and OLAs, ensuring they drive performance, efficiency, and customer satisfaction at scale. Act as senior escalation authority for all critical incidents, major problems, and high impact operational issues. Oversee the senior level governance of new services entering Operations, ensuring risk mitigation, scalability, and successful adoption. Direct high severity incident response, ensuring rapid stabilisation, transparent communication, and clear recovery plans. As the senior governance lead for Service Delivery, the role also provides strategic continuity by deputising for the Director of IT Service Delivery & Operations when required, ensuring leadership coverage, stability of decision making, and alignment to the wider organisational strategy in their absence. Own and drive the governance framework that ensures all IT Service Operations comply with UK & Ireland Data Protection, E Privacy, and Cyber Security standards. Proactively identify emerging operational risks, defining mitigation approaches, and embedding the controls, policies, and ways of working required to safeguard service integrity. What we're looking for: Proven experience as a Senior Manager in Service Management ITIL V4 Managing Professional or higher, with ITIL Master preferred Broad Technical & Business Awareness: Understanding of investment appraisal techniques, Dynamics AX/NAV, SQL, infrastructure, networking, and desktop environments, combined with strong internal business knowledge and external awareness of industry best practices and emerging technologies. Ability to lead complex incident, problem and change processes effectively Communications skills with demonstrated success in influencing stakeholders and fostering effective cross departmental teamwork Relationship building with ability to establish effective working relationship across the business What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!

Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior IT Service Delivery Manager, reporting into the Director of IT Service Delivery & Ops. The role will provide senior leadership and governance across the organisation's IT Service Management function, ensuring IT services are delivered with consistency, stability, and quality at scale. You will own and strengthen the core ITIL service management processes including Major Incident, Problem, Change, and Service Transition setting clear standards, embedding best practice, and ensuring they are applied rigorously across the organisation. This is a pivotal role for an experienced service leader who can combine strategic oversight with operational credibility, shaping how IT services are governed, improved, and sustained. Success in this role looks like: Own and refine operational KPIs, SLAs and OLAs, ensuring they drive performance, efficiency, and customer satisfaction at scale. Act as senior escalation authority for all critical incidents, major problems, and high impact operational issues. Oversee the senior level governance of new services entering Operations, ensuring risk mitigation, scalability, and successful adoption. Direct high severity incident response, ensuring rapid stabilisation, transparent communication, and clear recovery plans. As the senior governance lead for Service Delivery, the role also provides strategic continuity by deputising for the Director of IT Service Delivery & Operations when required, ensuring leadership coverage, stability of decision making, and alignment to the wider organisational strategy in their absence. Own and drive the governance framework that ensures all IT Service Operations comply with UK & Ireland Data Protection, E Privacy, and Cyber Security standards. Proactively identify emerging operational risks, defining mitigation approaches, and embedding the controls, policies, and ways of working required to safeguard service integrity. What we're looking for: Proven experience as a Senior Manager in Service Management ITIL V4 Managing Professional or higher, with ITIL Master preferred Broad Technical & Business Awareness: Understanding of investment appraisal techniques, Dynamics AX/NAV, SQL, infrastructure, networking, and desktop environments, combined with strong internal business knowledge and external awareness of industry best practices and emerging technologies. Ability to lead complex incident, problem and change processes effectively Communications skills with demonstrated success in influencing stakeholders and fostering effective cross departmental teamwork Relationship building with ability to establish effective working relationship across the business What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!

Morgan Hunt are working with a large public sector organisation based in Birmingham to recruit an IT Network Manager. You'll play a key role in designing, delivering, and maintaining robust, secure, and high-performing network infrastructure. Acting as a subject matter expert, you'll shape technical standards, contribute to strategic direction, and ensure operational stability across all connectivity services. You'll lead and support complex infrastructure projects, working collaboratively across teams and suppliers to deliver resilient, scalable solutions. Responsibilities include network design and optimisation, performance monitoring, troubleshooting, and implementing improvements across cloud and on premise environments. This role may include technical leadership and people management responsibilities, as well as contributing to governance, standards, and best practices. You'll also support knowledge sharing across the team and stay at the forefront of industry developments. Key Requirements Oversee the performance, reliability, and security of network infrastructure, including design, implementation, and ongoing optimisation Troubleshoot issues, support upgrades, and deliver resilient, scalable solutions across cloud and on prem environments Contribute to infrastructure projects, technical design, and governance, while providing support to engineers and managing network capacity and standards Design and implement new solutions and improve resilience of current environment Establish excellent networking environments through designing system configuration, directly system installation and defining, documenting, end enforcing system standards Essential Experience Knowledge of all matters related to network infrastructure, including but not limited to, common network standards, protocols, designs, Cloud, and connectivity Knowledge of more than one of the following: Secure Systems design, Public, Private and Hybrid Cloud hosting experience, Desktop & Server OS, Database, OS Support, Virtualisation, Storage/SANs & Backup/Recovery, Security, High Availability/Business Continuity Expert technical understanding of Microsoft on premise and cloud technologies (including Azure, SharePoint, Dynamics, and Office 365). Cisco technology expertise Telephony technology and solutions knowledge Up to £46,000 per year. Hybrid working (Birmingham or London based). Permanent position. Please get in touch for further information. Morgan Hunt is a multi award winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

In this new and exciting role, reporting to the Cyber Security Engineering Team Leader, you will implement, configure, and maintain security controls across the YTL UK Group's on-premises and cloud technology environments. The role supports the delivery of a secure baseline through recognised security engineering practices, contributing to secure build processes and optimisation activities. You will need strong technical capability in Microsoft Azure and on-premises Active Directory environments, with the ability to implement and maintain secure configurations in alignment with defined standards and architectural guidance. What you'll do You will: work with project, IT and Security teams to ensure security requirements are embedded within new deployments in accordance with agreed standards implement and maintain system configurations across supported operating systems in alignment with build standards and baselines perform configuration hardening activities and remediation of non compliant systems to support adherence to security standards assist in maintaining visibility of compliance against secure build baselines through validation and reporting activities design, develop and maintain automation scripts and configurations to support security controls, configuration baselines and compliance validation activities implement automation and orchestration capabilities to improve consistency, repeatability and efficiency of security engineering tasks, and contribute to the continual improvement of automated security controls implement and maintain cloud security configurations in alignment with defined baselines and architectural standards, enforcing secure configuration practices across Azure and related platforms collaborate with the IdAM and IT teams to support secure identity configuration within Azure/Entra ID environments conduct cloud security configuration reviews and assessments, identifying misconfigurations and control gaps, and execute remediation activities in coordination with relevant teams review security configurations for on premises virtual machines and hypervisor platforms in alignment with secure build standards, performing configuration reviews to address identified gaps contribute to the continual improvement of on premises security controls by identifying optimisation opportunities and escalating issues where appropriate configure, integrate and maintain enterprise security platforms and tooling, including endpoint protection, SIEM, EDR/XDR, CASB and related monitoring technologies optimise tool configurations, policies and telemetry collection support Security Operations by analysing platform performance, tuning configurations and resolving issues impacting detection capability provide technical input to security architecture and infrastructure teams by identifying practical security enhancements and configuration improvements advise and support secure configuration of technologies, including Active Directory, Azure/Entra ID, PKI, PAM/PIM, authentication services and application platforms support the secure deployment and configuration of new services to ensure alignment with established baselines contribute technical input to asset discovery and inventory tooling to improve visibility across the estate, integrating and configuring security tooling to ensure accurate asset identification and telemetry coverage utilise defined asset management processes to support accurate tracking of systems and security control coverage, identifying visibility gaps and escalating as required provide technical engineering support to Security Operations during incident response activities, including implementing mitigating controls, configuration changes and defensive enhancements be willing to participate in an out of hours technical support rota for high severity incidents, supporting post incident analysis by ensuring relevant configuration and telemetry information is available support threat hunting and detection improvement initiatives by implementing control adjustments, configuration updates or blocking mechanisms in response to IOCs assist with compliance activities and audit requests by providing technical evidence, configuration details and remediation updates collaborate with Security Operations, IdAM, Purple Team and infrastructure colleagues to provide practical guidance on configuration and control implementation contribute engineering insight to projects and operational activities to ensure security requirements are implemented effectively support colleagues in understanding secure configuration standards and applied controls within their respective technology domains. What you'll need We are looking for: demonstrable knowledge of security engineering standards, practices and secure configuration principles solid understanding of core security concepts, including defence in depth, least privilege, segmentation and identity centric security models proven hands on experience deploying, configuring and maintaining enterprise security technologies and platforms experience contributing to IT and cyber security projects involving the implementation of new controls or security enhancements practical understanding of identity and access control principles and their role in maintaining confidentiality, integrity and availability strong written communication skills for producing technical documentation, configuration standards and implementation guidance clear verbal communication skills, able to explain configuration requirements to technical and non technical stakeholders ability to collaborate effectively across infrastructure, cloud and operational teams experience supporting security investigations, including troubleshooting, remediation implementation and control adjustment practical awareness of common cyber threats and experience implementing configuration based mitigations working knowledge of cloud platforms (e.g., Azure) and cloud security principles, including identity, configuration management and monitoring controls hands on experience with Microsoft Windows (desktop and server) environments, with working knowledge of Unix and Linux systems. What you'll receive A combined pension contribution of up to 20%. Career progression and professional development opportunities. 25 days' holiday rising to 28 with length of service. The opportunity to sell up to five days of holiday every year. The opportunity to buy up to ten days of holiday each year (subject to conditions). A healthcare package that allows you to claim back healthcare costs. Life assurance of up to eight times your salary. The opportunity to lease a new electric car through salary sacrifice (subject to conditions). Cashback and discounts from more than 3,000 retailers. One paid volunteering day each year. Enhanced family leave and pay arrangements. Access toan interactive health and wellbeing platform. Support from trainedmental health first aiders. A £1,000 referral fee if you recommend someone who is successfully recruited by us. Who we are YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include: Wessex Water - one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West YTL Developments - a major UK developer currently redeveloping a 350-acre former airfield into an award winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community YTL Construction UK - a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors YTL Live - the development and operation of an entertainment complex that includes a 20,000 capacity arena, conferencing and exhibition space plus a number of other retail,environmental and specialist businesses. Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group. We are passionate about diversity and inclusion - with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer. If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.

IT/Cloud Technician (Caerphilly) Job Title: IT/Cloud Technician - 1st Line Support Location: Caerphilly, Wales Salary: 28,000- 30,000 + Tax Free Annual Company Bonus Job Type: Full-time, Permanent Company Description: Perfect Path Recruitment is a specialist agency, partnering with a leading IT service provider in Caerphilly. This innovative, employee-owned business is renowned for its focus on staff development, collaborative culture, and a commitment to shared success. They deliver full-cycle IT services and support to a diverse range of clients across multiple sectors. Job Description: Are you an experienced IT/Cloud Technician looking to join a dynamic and supportive team? We are seeking a skilled individual to join a busy IT Helpdesk, providing exceptional remote and telephone 1st line support to a wide client base. This varied role requires a hands-on approach and a passion for technology. You will be responsible for troubleshooting hardware and software issues, managing client queries, and contributing to a knowledge-sharing environment. Key Responsibilities: Provide 1st and 2nd line IT support via phone, email, and remote tools. Troubleshoot and resolve issues related to Microsoft Desktop and Server Operating Systems. Perform Microsoft 365 Administration and Cloud troubleshooting. Configure and maintain PC hardware. Deliver outstanding customer service and build strong client relationships. Contribute to team growth through knowledge sharing and collaboration. Required Skills & Experience: Proven experience in a 1st line support or IT Helpdesk role. Strong working knowledge of Microsoft 365, Windows OS, and Active Directory. Experience with PC hardware setup and maintenance. Excellent communication and problem-solving skills. A 'hands-on' approach and a proactive attitude towards learning. A COMPTIA or MCP qualification (or evidence of working towards one) is highly desirable. A valid UK Driving Licence and access to your own vehicle are essential. Benefits: Clear career progression and salary growth opportunities. Profit-related bonus. Life Cover. 24/7 access to a GP and well-being services. Opportunities for technical training and formal certifications. Supportive, collaborative, and employee-focused culture. How to Apply: If you have the skills and passion to thrive in this role, apply today. We are looking for candidates who are ready to invest in their future and grow with a company that truly values its people.

Job title: IT Service Desk Team Lead Location: Head Office (Barrow-In-Furness) Are you ready to take the lead in delivering exceptional IT support? An exciting opportunity has arisen for a confident and experienced individual to join our client as the IT Service Desk Team Lead. At our organisation, we are committed to putting the community first and fostering a workplace where values align with genuine responsibility. We welcome applicants from diverse backgrounds and are dedicated to building an inclusive workforce. Key Responsibilities: Lead the Service Desk team to deliver a first-class support service that meets the needs of our colleagues. Manage team workload effectively, prioritising support requests to achieve SLA targets. Plan and oversee deskside support across the Head Office and branch network, ensuring efficient service delivery. Act as the first point of contact for colleagues seeking technical assistance, providing guidance and support. Troubleshoot, diagnose, and resolve hardware and software issues with professionalism and efficiency. Deliver outstanding customer service, ensuring all issues are resolved promptly and effectively. Redirect unresolved issues to next-level support when necessary, ensuring seamless service continuity. Manage support tickets diligently, driving problems to resolution and ensuring appropriate follow-up. Produce technical documentation covering installations, configurations, and troubleshooting processes. Provide Management Information (MI) to track performance and support compliance requirements. What You Will Bring: Previous experience in an IT customer service environment, demonstrating strong leadership capabilities. A solid understanding of Microsoft Windows, Outlook, and Office applications. Good knowledge of desktops, laptops, printers, and peripheral devices. Understanding of networking concepts including patching and switches. Awareness of IT security principles such as antivirus software, firewalls, and patch management. Strong accuracy and attention to detail, coupled with a solutions-focused approach to problem-solving. What You Can Expect From Us: A minimum of 25 days of holiday, plus Bank Holidays, a Birthday Holiday, a Celebration Day, and a Moving House Day. A competitive pension scheme with up to a 10% employer contribution. A comprehensive benefits package designed to support your well-being and work-life balance. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Application Support Consultant (ERP, Software Support, Customer Support) - Train into ERP & Logistics solutions with a long-term career path An Application Support Consultant (ERP, Software Support, Customer Support) is required by an established ERP software provider , delivering market-leading ERP and logistics solutions. Their clients stay for the long term-and so do their staff. This is a genuine opportunity to build a career in application support within a stable, supportive environment. To be successful in this Application Support Consultant role, you should have: A strong interest in IT or previous IT / application support experience Excellent communication skills and professional phone manner Good analytical and troubleshooting ability Familiarity with Microsoft Office products Basic understanding of PC / desktop architecture This ERP software provider will invest in your development. You'll receive structured training across ERP systems, logistics workflows, infrastructure support processes, and customer operations-building you into a confident, well-rounded Application Support Consultant supporting real-world supply chain platforms used daily across the UK fuel distribution sector. Day-to-day, you'll act as the first point of contact for customers using the ERP and logistics platform. You'll troubleshoot issues across invoicing, purchasing, stock, CRM, route planning and distribution modules while working closely with internal teams to resolve technical queries. You'll support over 800+ users remotely, manage user account administration, and deliver clear, structured problem resolution through phone, portal and remote support tools. It's a varied Application Support Consultant role where no two days are the same. Role benefits include: Hybrid working (3 days office / 2 days remote) Structured ERP & logistics systems training Supportive, low-pressure team culture Exposure to infrastructure, software and customer operations Excellent long-term career stability (staff retention is outstanding) Monday-Friday only (no weekends) Casual dress environment Salary £22,000-£28,000 If you're looking for a structured entry into ERP support or your next step as an Application Support Consultant , this is a superb opportunity with a genuinely supportive ERP software provider where people build long careers.

Marketing & Brand Officer (Maternity cover) Location: Remote (UK based) Salary: £29,450 per year (plus Inner London Weighting of £3,483.94, if eligible) Length of contract: 12 months fixed term contract Hours per week: 37 hours (28 hours also considered) Start date: mid May 2026 Closing date: We reserve the right to adapt the advert at any time per organisational circumstances and to close this vacancy early for the role. Therefore, if you are interested, please submit your application as early as possible. Interviews: Interviews will be scheduled on a rolling basis Who are Women s Aid? Women s Aid is the national charity working to end domestic abuse against women and children. We are a federation of 185 organisations which provide over 300 local lifesaving services to women and children across the country. For 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse. Our support services, which include the Survivors Forum, the No Woman Turned Away Project, the Survivor s Handbook, Love Respect (our dedicated website for young people), the national Women s Aid Directory and our advocacy projects, help thousands of women and children every year. Purpose of the Marketing & Brand Officer role: To develop, coordinate and deliver impactful marketing content across channels to drive engagement and income. To create publications and assets that increase awareness of WA's brand identity and to use analytics to assist with creating and evaluating targeted campaigns. To support with content creation and updates across platforms and WA s channels. Key duties and responsibilities of the Marketing & Brand Officer: Support with the design of publications and branded assets, which are created both in-house and externally using desktop publishing software (e.g. Canva, Adobe InDesign). Work with a diverse range of stakeholders, to generate high-quality, impactful content, including web copy, direct mailings, and newsletters etc. to ensure engagement to lead towards income growth. Monitor content calendars across digital platforms, ensuring regular, consistent messaging that reflects WA brand, mission and values. Draft, edit and proof email copy to ensure clarity, accessibility, inclusivity and alignment with brand tone of voice. Work with Digital colleagues to ensure messaging is optimised for different audiences and purposes (e.g. engagement, fundraising, brand awareness). Assist with gathering stories/content from across the organisation for use in email communications. Monitor performance metrics and feed insights back into content planning. Act as the guardian of our brand, implementing standards for visual and written content, and ensuring consistency in tone and messaging. Ensure our digital and offline presence is consistently on brand and on message, embedding the style and tone of voice across all our channels. Track and analyse communications metrics, supporting the production of regular reports to the senior leadership on the effectiveness of communications efforts. Oversee Women s Aid websites, and mailings to ensure content is engaging, relevant, and up to date. Support the implementation of market research, identifying consumer insights, market trends, and competitor activities. What we are looking for in our Marketing & Brand Officer: Experience of on-line communications/websites/social media, digital fundraising including Content Management Systems. Experience of Adobe Creative Suite or similar desktop publishing programmes used to create documents and web banners. Ability to produce high quality written material, for copy writing, copy editing and publicity materials, posters and press releases. Ability to communicate sensitively with survivors of domestic violence to discuss case studies. An understanding of the principles and practices of marketing. Experience of working in communications/journalism/ publications or similar work. An understanding of the essential requirement to maintain confidentiality in all areas of work. A basic understanding of, and sensitivity to, the issues relating to domestic abuse, including the nature of domestic abuse and its impact on women and children. Experience of liaising with a variety of individuals and organisations at a variety of levels. Experience of maintaining systems for information storage and retrieval. Benefits of joining us as our Marketing & Brand Officer include: Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days. Valuable Pension Benefits: a generous 7% employer contribution. Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies NB: Women only need apply under schedule 9 (Part 1) of the Equality Act 2010 All posts, including remote posts, must be based in the UK. Women s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women. Please see the Reasonable Adjustments Statement on Job Description. Please read our Single Sex Statement on the Women s Aid Website Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Analyst/Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Analyst/Manager, you will: Own and lead Problem Management & Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds. Support end-user computing (EU devices, mobile, printers) as part of problem investigations. Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you're driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you! Experience in IT support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root-cause analysis and long-term issue eradication. Customer-centric mindset with great communication skills (in-person, phone, email, chat). Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential. Apply today and become the force behind our long-term IT reliability and performance.In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title Accounts Supervisor Location London Salary £50,000 - £57,000 I'm currently working with a well-known firm in London who are seeking an ambitious and experienced Accounts Supervisor to join their dynamic Creative Division. The ideal candidate will be ACA or ACCA qualified. What you will be doing as an Accounts Supervisor Oversee the preparation and delivery of statutory accounts, coordinating with tax and other departments for final review. Working on a creative client portfolio, including music clients. Lead efforts to streamline processes and enhance workflow efficiency for both clients and internal teams. Assist with monthly deadlines, including liaising with clients and the team to finalize management accounts, VAT returns, and other required financial returns. Prepare comprehensive information packs and meeting agendas in advance of client meetings. What you will need to succeed as an Accounts Supervisor ACA or ACCA qualified. Experience in working on creative clients, including music. Advanced knowledge of desktop and cloud-based bookkeeping software, particularly QuickBooks and Xero. Experience using statutory accounting software packages (Caseware is desirable but not essential). Audit experience is highly desirable but not a requirement. Highly analytical with strong numerical skills. Proficient in Excel (Intermediate to Advanced level). Excellent communication and interpersonal skills. Proactive, able to take the initiative and drive solutions. Comfortable working cross-functionally and solving problems collaboratively. Why join this firm? A clear progression path to partnership, allowing you to shape the future of the business. Private medical insurance. 25 days of annual leave, plus bank holidays and 3 additional days over the December holidays. Cashback scheme for medical expenses. Group Life Insurance. Mental wellbeing and physical health support. Regular social events and activities (including pizza, breakfast, and rooftop drinks). Cycle-to-work scheme. Season ticket loans. Workplace nursery scheme. What next? The client is keen to start interviewing NOW! So if you are interested, please apply asap! As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Senior Office Technology Specialist - London (On-Site, Monday-Friday) Competitive salary plus excellent benefits A leading global professional services organisation is seeking an experienced Senior Office Technology Specialist to join its London Technology Operations team. This is a key position for someone who combines advanced audio-visual (AV) expertise with strong end-user technology support skills and a commitment to excellent client service. About the Role Senior Office Technology Specialist - London (On-Site, Monday-Friday) Competitive salary plus excellent benefits A leading global professional services organisation is seeking an experienced Senior Office Technology Specialist to join its London Technology Operations team. This is a key position for someone who combines advanced audio-visual (AV) expertise with strong end-user technology support skills and a commitment to excellent client service. About the Role The Senior OTS will focus on three core areas: Advanced AV Support Provide high-level support across client meeting rooms Manage and troubleshoot Zoom Rooms, Crestron, Poly and related equipment Support microphones, cameras, projectors and video conferencing systems Work with DSPs and control systems (Q-SYS, Crestron, AMX) Diagnose audio mixing and echo cancellation issues Provide end-to-end support for virtual and hybrid events, including town halls, webinars and internal meetings Tech Bar Operations Act as a senior escalation point within a walk-in Tech Bar environment Deliver professional, high-quality support to lawyers, business staff and clients Maintain excellent service standards and a client-focused approach Office Technology Support Provide deskside support for laptops, desktops, mobile devices and peripherals Assist with onboarding, device setup, office moves and general hardware support Liaise with internal teams and external vendors Manage hardware inventory, equipment procurement and disposal processes Maintain documentation, knowledge articles and technical procedures What They're Looking For Minimum 5 years' experience in IT support with strong AV system expertise Experience with Zoom Rooms, Crestron, Poly, Q-SYS, AMX or similar technologies Strong understanding of audio engineering fundamentals Experience supporting Windows, macOS, iOS and Android devices Proficient with enterprise applications and ticketing systems Excellent communication skills and a professional, client-service mindset Ability to work under pressure and support live meetings confidently Experience in a law firm or professional services environment is beneficial but not essential Role Details Location: London (full-time, on-site, Monday to Friday) Reporting structure: Part of the wider Technology Operations team, working closely with senior specialists and global technical teams Why Apply This is an excellent opportunity to join a respected organisation with a strong focus on technology, service quality and professional development. The role offers exposure to sophisticated AV systems, modern workplace technologies and a collaborative operational environment. If you are an experienced AV/IT support professional looking for your next step, we would be pleased to discuss the role further. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Analyst/Problem Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Analyst/Problem Manager, you will: Own and lead Problem Management & Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds. Support end-user computing (EU devices, mobile, printers) as part of problem investigations. Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you're driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you! Experience in IT support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root-cause analysis and long-term issue eradication. Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ctrix or Azure Virtual Desktop Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential. Apply today and become the force behind our long-term IT reliability and performance.In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: 2nd Line Support Team Leader Location: Near Richmond, London (On-site) Salary: £40,000 - £45,000 About the Role We are seeking a highly motivated and versatile IT professional to join our client in South West London. This role combines hands-on 2nd Line Support with team leadership and project coordination responsibilities within a fast-paced Managed Service Provider. You will play a key role in supporting clients, delivering IT projects, and leading a small team of engineers to ensure high-quality service delivery. Key Responsibilities Provide advanced technical support for escalated issues across desktop, server, and network environments Troubleshoot and resolve incidents related to Microsoft technologies, networking, and cloud services Manage and maintain client infrastructure, including patching, monitoring, and upgrades Allocate tickets and manage workloads to meet SLAs Drive best practices, service improvements, and process adherence Act as a key escalation point and ensure high levels of customer satisfaction Assist in planning and delivering IT projects Coordinate internal resources and track project progress Maintain project documentation and communicate updates to stakeholders Required Skills & Experience Proven experience in a 2nd Line Support role within an MSP environment (essential) Previous experience leading or mentoring a team Strong troubleshooting skills across: Windows Server & Desktop OS Microsoft 365 / Azure Active Directory & Group Policy Networking (DNS, DHCP, VPNs, firewalls) Experience supporting multiple clients in a fast-paced environment Solid understanding of ITIL principles and ticketing systems Desirable Skills Experience with project delivery or coordination Relevant certifications (e.g. Microsoft, CompTIA, ITIL) Exposure to cybersecurity tools and best practices

Why Join Emmaus CAT? Emmaus Catholic Academy Trust is a fast-growing organisation committed to providing outstanding Catholic education. As an IT Cluster Apprentice, you will be part of a supportive and forward-thinking team implementing modern technologies across our schools. This role offers excellent development opportunities and the chance to contribute to a meaningful mission. About the role: As an IT Cluster Apprentice, you will play a key role in supporting the day-to-day implementation of IT services within our schools. Working as part of the Emmaus CAT Central Team, you will help ensure that staff and pupils receive effective, efficient and reliable IT support. Your initial deployment will be at St Anne's RC Voluntary Academy (Stockport Cluster). Over time, you will also provide on-site support to neighbouring primary schools within the Catholic Academy Trust (CAT) on a rota basis. This IT apprenticeship offers exposure to a wide range of technologies, including Microsoft 365, Windows 11, Chrome OS, and school service desk systems. As an IT Cluster Apprentice, you will work closely with the Head of IT, IT Operations Manager, Cluster IT Manager, School Business Managers, and School IT Leads. Responsibilities: Supporting the day-to-day implementation of IT services across CAT schools Assisting with desktop administration, including Microsoft and Windows environments Helping manage the school IT service desk Providing on-site support across multiple schools within the Trust Working collaboratively to support the Emmaus CAT IT strategy Delivering excellent customer service to staff and pupils Maintaining confidentiality and professionalism at all times What we're looking for: Experience & knowledge: Experience with Windows & 11, Chrome OS Confident using Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive) Understanding of basic IT troubleshooting Customer-focused approach Awareness of DfE Digital & Technology Standards (desirable) Skills & attributes: Adaptable and flexible across multiple school sites Integrity, professionalism and alignment with Emmaus CAT values Ability to work collaboratively and discreetly Commitment to the Trust community Full UK driving licence Enhanced DBS clearance Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: Full-time, 35 hours per week Future prospects: Opportunities available as the Trust's IT service expands. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

3 Line IT Support Engineer Salary: £45k + excellent benefits package Hybrid: 2 days from home / 3 days from the Caerphilly. There is a requirement to work on-call as part of a rota (paid). SC Clearance required. We have an exciting opportunity for a 3rd Line IT Support Engineer to join a leading and growing Managed Service Provider and Systems Integrator. This role will support a diverse customer base in both the public and private sectors. We are keen to hear from 3rd Line IT Support Engineers with experience in a Managed Service Provider environment and ideally Modern Workplace / EUC engineering. The role offers excellent scope and future growth opportunities for the right candidate. 3 Line IT Support Engineer experience requirements: Enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Virtualisation technologies (e.g., Proxmox, VMware, Microsoft Hyper-V). Market leading Backup and recovery solutions. Security Management utilising AntiSpam, Web filtering and various AV Technologies Edge Security management e.g. Configure, manage and monitor firewalls, VPON's and security appliances The role: Delivering outstanding 3rd line technical support as the final escalation point for all EUC-related incidents and service requests whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Maintaining and supporting Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Deploying and managing endpoint security solutions, patching, and compliance policies. Providing technical leadership and mentorship to Tier 1 and Tier 2 engineers. Working at the technical lead on major incidents, problem management, and root cause analysis to prevent recurring issues. Collaborating with project teams on EUC transformation initiatives, including device rollouts, migrations, and modern workplace solutions. Maintaining and updating IT documentation and processes. If this sounds like the role that you are looking for, then please apply attaching your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.