38 jobs found

Technical Account Manager Cloud & Virtual Desktop Solutions Euro London s client adds significant value to Azure Virtual Desktop, Windows 365, and Microsoft Intune by delivering hundreds of features that simplify management, ensure efficient operations, and reduce Azure compute and storage costs by up to 80% through automation. With our client s platform, partners can manage customers cloud environments via streamlined, multi-tenant, workflow-powered technology enabling them to create and grow cloud-based recurring revenues. Enterprise IT professionals can deliver and maintain virtual Windows endpoints across hybrid workforces, fine-tuning end-user computing (EUC) approaches for maximum effectiveness using powerful monitoring and analytics. Our client is a fast-moving, agile company seeking collaborative, empathetic, and driven individuals who thrive in dynamic environments. You ll join forces with the Customer Success Managers to deliver the highest quality Technical Account Management for the DACH( German speaking) region. If you re passionate about leading the AVD transformation alongside Microsoft and our client, we d love to speak with you. The position can be based in the UK, Germany, Austria or The Netherlands and is fully remote based. What You ll Do: Account Management: Manage a portfolio of customer accounts, serving as the primary point of contact for technical inquiries, issue coordination, and problem resolution. Advocate for customers, building strong relationships to ensure effective use of our client s solutions and maximize their value. Technical Advisory: Leverage your product expertise to act as a trusted technical advisor, guiding customers through software implementation and optimization. Drive adoption and recommend best practices for our client s platform. Customer Data Analysis: Collect and analyze customer data to identify trends, adoption patterns, and opportunities for improvement. Present Executive Business Reviews, focusing on value realization and growth opportunities, in collaboration with the Customer Success Manager. Collaboration and Feedback: Work closely with Sales, Customer Success, and Product teams to mitigate churn risk and ensure customer success. Relay customer feedback to our client s product and engineering teams, helping to identify friction points and suggest new features. CRM Tracking: Maintain accurate records of customer interactions, activities, and progress within the CRM system. Qualifications: Pre/Post-sales Account Management: Minimum 5 years of experience in account management, consulting, or professional services. VDI Expertise: Hands-on experience deploying and optimizing VDI environments, preferably with Azure Virtual Desktop (AVD). Software Background: Strong understanding of XaaS businesses (SaaS, PaaS, IaaS) and experience managing relationships across IT Operations, Finance, and Software Engineering. Adoption and Implementation: Ability to guide customers through software implementation, drive adoption, and ensure they realize full product value. Problem Solving and Analytical Skills: Strong analytical mindset to identify and address customer challenges. Communication and Collaboration: Excellent communication, time management, project management, and interpersonal skills. Required Experience: 5+ years in pre/post-sales account management, consulting, or professional services. Hands-on experience with VDI environments, preferably AVD. Strong technical background in cloud computing, infrastructure, or related fields. Proven ability to build and maintain customer relationships, providing technical guidance and support. Experience managing complex technical projects and delivering successful outcomes. Excellent communication and presentation skills for both technical and non-technical audiences. Fluency in English and German is essential; additional languages are a plus. We ll look forward to hearing from you if you believe that you combine the VDI, AVD and customer relationship management and support skills with fluency in German and English.

Overview This Senior Civil Design Engineer will report to the Design Lead and will work within Capital Programme & Procurement based in our Crawley / Maidstone office. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote. You will be a permanent employee. You will attract a salary of £80,574 and a Business Car and a bonus of 3% Close Date: 18/02/20269 We also provide the following additional benefits Reservist Leave - Additional 18 days full pay and 22 unpaid Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit Scheme, Season Ticket Loan Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes Occupational Health support Switched On - scheme providing discount on hundreds of retailers' products Discounted gym membership Employee Assistance Programme Job Purpose Produce civil designs from a defined scope provided by Project Managers, Customers or Design Leads, including project costings, meeting the requirements for time, quality and budget. Projects could be contestable or non-contestable from internally motivated work (APP) or customer connections. The Senior Civil designer will communicate with the Project Manager, Electrical designer and Principle Design Co-ordinator, ensuring design compliance, adherence to the Construction Design & Management Regulations (CDM) 2015 and standards providing regulated network solutions for all customers. You shall be able to satisfy the following general requirements: General requirements Produce Civil and Structural Designs that can be constructed in compliance with standards and CDM 2015 requirements Produce designs, which conform to all relevant Codes of Practice and company and industry standards together with Electrical engineering works Oversee and contribute to the production of technical, commercial and contractual documents for procurement of engineering products Ensure compliance with all relevant legislation, regulations and company procedures. Compliance with design assurance and audit processes Support and mentor Trainee and Graduate Engineers to enhance their experience. Comply with the requirements of the designer as determined by the CDM 2015 Regulations Fulfil the role of Principal Designer as determined by the CDM 2015 Regulations for allocated schemes. Principal Accountabilities Provide an excellent service to the customer. Work as a Team Player in a dedicated team of designers, estimators and planners. Communicate with the operational teams to provide a smooth process from initial enquiry through to final connection and business closure. Comply with the requirements of the designer as determined by the CDM 2015 Regulations Ensure design eliminates or reduces any hazards which may give rise to risks; and reduce risks from any remaining hazards together with the CDM 2015 Regulations Ensure that the design provides information about aspects of the design of the structure or its construction or maintenance requirements that will adequately assist clients, the CDM team, other designers and contractors. Collaborate with UKPN designers or multiple disciplines. Qualifications Civil Engineering degree with relevant Substation, Overhead Line and Cable experience. Chartered Engineer or working towards achieving Chartership. Civil / structural engineering background in civil engineering and building works within the Utilities sector. Competence in resolving civil engineering issues and ability to provide a sound understanding of company policies and their application to this role. Awareness of current and technological developments in civil / structural engineering. Work with external engineering organisations and customers/partners representing UKPN to best effect. A good safety culture and sound understanding of Construction Design and Management 2015 (CDM) Regulations and their application in this role including IOSH training. Work unsupervised, set and comply with own targets, identify cost-saving solutions. Good team working skills. A good level of business, environmental, safety, financial, and regulatory awareness; A general appreciation of financial reporting systems; Knowledge of the ISO 9001:2000 and ISO 14001 procedures relevant to the team's activities; Knowledge of Microsoft desktop applications, in particular: Word, Excel, Project and PowerPoint; Manage and communicate with the CAD team to produce design drawings suitable for construction. This would not include line management. Experience of planning permissions. Experience of site surveying and setting out. Knowledge of AutoCAD (also Bentley software would be beneficial). Experience of building services. Broad knowledge of power engineering plant and equipment i.e. Transformers, Switchgear, cables, and protection schemes. Experience of: Roadworks, external works including drainage, building reinforced concrete foundations, superstructure including structural steel works, brick block cavity walls, different types of roofing, reinforced concrete structures. Input into construction ideas and techniques, which feed into UK Power Networks Green Action Plan. Should you not have the full range of essential skills, qualifications and competencies listed above, there may be an opportunity for further development to equip you. If you do not have all relevant competencies for the core grade, it will be appropriate to appoint at a lower grade until you have developed the required competencies. Nature and Scope Largely desk-based, the post also requires to visit operational sites, construction sites, site meetings, manufactures meetings (at their premisses) and internal review meetings. UK Power Networks is committed to a policy of equality in its employment practices and values a workforce that is representative of the customers we serve and the communities in which we work. We consider our people to be crucial to achieving success. We believe that it is important for our employees to strike a sensible balance between work and life outside work and will consider requests for working arrangements under the Work-Life Solutions process. UK Power Networks is committed to securing the highest standards of health and safety at work and of care for the environment. You will have an appropriate level of understanding of the arrangements for health, safety and the environment that apply to this business and are required for this opening. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. If you have any queries in connection to this vacancy or your application, please contact us at quoting the vacancy reference number and a member of the team will get in touch with you as soon as possible.

Head of Technical Services - Overview Go back NELFT North East London Foundation Trust The closing date is 13 February 2026. The post holder will oversee architectural strategies and facilitate the changes required to gain the maximum value for the Trust while minimising disruptive impacts. The post-holder will lead on the development, implementation and management of the Trust's IT and Communications infrastructure, ICT Service Delivery, Digital Infrastructure, ICT Policies and procedures, Procurement & implementation, and support with Supplier and Contracts management. They will support the development of Information Technology Business Continuity and Disaster Recovery. The post holder is responsible for alignment of Digital and Data infrastructure support to Trust strategy and ensure the current environment is able to support future capabilities and requirements. Main duties of the job This is a highly technical management role designed to align highly technical strategy and standards with wider Trust strategy/standards; support the development and on-going operations of NELFT Digital Technical Services, Clinical and non-clinical applications, Perimeter Security, Servers, storage solutions, Disaster Recovery and Business Continuity policies and strategies. This is a hands-on role with strategic management responsibilities. The post holder will have a thorough understanding of the needs of the organization - work closely with colleagues, clinicians & directors to provide robust infrastructure and application solutions for the Trust. About us Our Values 2025 - 2030 Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT. They are: We are kind. We are respectful. We work together with our communities. These three values help us to strive to provide the best care by the best people. High Cost Area Supplement - Outer London This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,714 to a maximum of £5,941 per annum (pro rata for part time). Job responsibilities Leading Infrastructure within informatics and inspiring others by its potential. Listening, responding and leading infrastructure support that is clinically and operationally meaningful. Promoting and championing healthcare informatics across the wider health community. Supporting the Delivery of the pillars within NELFT digital strategy. Developing and maintaining the NELFT Infrastructure technology. Assessing and building NELFTs Digital Maturity. Following established programme and project management principles, especially as evidenced via Prince. Assisting in the development and implementation of the Digital programme and Delivering Value programme across the trust. Support the Cyber and Information Strategies. As an Infrastructure Support Specialist, you will support the Director of Digital infrastructure to support Digital Infrastructure, Service Desk, Digital Transitions, Desktop Configuration, Network, Systems, Telephony and Desktop Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while using ITIL processes and other service delivery frameworks. Ensure all incidents, problems, changes, service requests are managed in accordance with NELFT service level agreements. Lead the Digital Technical Service Desk teams and provide exemplary management and support to team members. Ensure the requirements for the IT Service Desk environment align with ITIL v4. Deliver the highest standards of customer service to internal and external customers, striving to continually exceed customers' expectations for service delivery. Constantly looking at service improvement and producing Service Improvement plans. Maintain a comprehensive knowledge base and incorporate within the ITSM solution. Be responsible for the identification, definition, delivery and management of Service Desk services across NELFT. They will also be the owner of the Service Catalogue. Act as a technical specialist in the field of IT Service management with the ability to configure an ITSM solution. Responsible for drafting communications to service users during outages and working alongside Communications Lead to promote Service Desk. Be responsible for the identification and implementation of governance, risk and compliance. Ensure the service consistently meets service delivery targets through established capacity and business continuity plans. Monitor and evaluate staff and department performance against objectives; identify and manage change. Maintain a staff Skills/Training Matrix for staff development. Develop and maintain effective communication both within the NELFT and with relevant outside agencies. Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application. We welcome your application even if you do not meet all the criteria listed in the person specification. Please apply as soon as possible as some posts close early to limit the number of applications. Education and Qualification MSc in a relevant IT discipline & Extensive experience in enterprise architecture High level IT Professional Accreditation e.g. CISSP, CEH, CCNP, CCIE Knowledge Skills and Experience Possess excellent understanding of Enterprise Architecture concepts and implementations In-depth knowledge of Cisco based network infrastructure, Cisco ASA, Software Defined Network and Next Generation firewalls, Cisco VPN solution, VMware, server based Microsoft products, storage and archiving solution, and Linux/Unix Systems Good understanding of applying Integration Architecture Framework to design business solutions and experience in working on highly complex Digital and Data projects Participate in developing governance guidance around system usage and maintain audits to ensure that standards are being adhered to. Support in developing Business Continuity Plans (BCPs) and Disaster Recovery (DR) plans are up-to-date and carry out tabletop exercises As an Infrastructure Support Specialist, you will support the Director of Digital infrastructure to support Digital Infrastructure, Service Desk, Digital Transitions, Desktop Configuration, Network, Systems, Telephony and Desktop Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while using ITIL processes and other service delivery frameworks In depth/expert knowledge of routers, firewalls, switches, VPN, wireless technologies, IDS/IPS, Sniffers, Network Management Demonstrable, in-depth technical skills, advanced keyboard skills, understanding of SAN, load balancers / failovers / backup tools Substantial experience of having provided ICT services in health and/or other public sector services. Significant experience in a "hands on" role, providing 1st/2nd and 3rd line technical IT support. Experience of working within a Helpdesk Environment Planning Demonstrated capability to plan a broad range of complex activities over short, medium and long-term timeframes and adjust plans and resource requirements Policy and Service Improvement Lead the work of the individual in supporting benefits realisation, change management and service redesign and play a key part in ensuring that the potential benefits of change are realised and key deliverables are produced and implemented within NELFT business units. Analytical and Judgmental Skills Plan to achieve and where appropriate exceed service delivery targets through a thorough analysis of all relevant information concerning costs, benefits, impact and risks to the business unit and the internal Digital and Data service operation function. Human Resources Experience of day-to-day management and motivation of a team/department and reviewing performance of staff, including recruitment, conducting appraisals, career development Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. NELFT North East London Foundation Trust £76,965 to £88,682 a year per annum pro rata plus HCAS Contract Permanent Working pattern Full-time, Part-time, Job share, Flexible working

Overview Application Deadline: 2 April 2026 Department: Finance Employment Type: Fixed Term Contract Location: UK Remote Reporting To: Senior Director Financial Control Description Discover OneOcean: OneOcean is a unified brand born from the integration of OneOcean and Ocean Technologies Group. Owned by Lloyd's Register, an organisation with more than 260 years of trust, integrity and leadership at sea, OneOcean combines the agility and ambition of a fast-moving innovator with the strength and stability of one of the world's most trusted maritime institutions. At the heart of OneOcean is a portfolio unlike any other in maritime. A comprehensive, integrated portfolio built on years of expertise, trusted by thousands of maritime professionals around the world. Our Mission: Our mission is clear. In the race to zero emissions, our research, advisory and technical expertise and industry-firsts are supporting a safe, sustainable maritime energy transition. Today we are a leading provider of classification and compliance services to the marine and offshore industries, helping our clients design, construct and operate their assets to accepted levels of safety and environmental compliance. Why Join OneOcean Crew? Legacy & Innovation: We were created more than 260 years ago as the world's first marine classification society to improve and set standards for the safety of ships. Global Impact: Our digital solutions are relied upon by more than 30,000 vessels, following the acquisition of OneOcean in 2022 and Ocean Technologies Group in 2024. Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation. Navigating the position: Director, Financial Operations Director, Financial Operations is a global role, leading the combined financial operations teams across the UK, Canada, Europe, Singapore and the Philippines. The role needs to be able to manage across these locations, and therefore the location is flexible & reports to Senior Director, Financial Control, based in the UK. You will oversee and enhance the performance of the Finance Operations team, ensuring efficient and effective financial processes and improving internal controls and the organisation's working capital. You will be responsible for leading and managing the Accounts Payable, Accounts Receivable and Billing global teams. This role involves overseeing the day-to-day financial operations, ensuring compliance with financial regulations, and implementing process improvements to enhance efficiency and accuracy. You will work closely with the Senior Director, Financial Control and other internal stakeholders to support the company's financial goals and strategic initiatives. Please note this is a 10 month fixed term contract Key Responsibilities Financial Operations: Oversee all aspects of financial operations, including accounts payable, accounts receivable and billing functions Compliance: Ensure compliance with financial regulations, accounting standards, and internal policies. Process Improvement: Identify and implement improvements in financial processes and systems to enhance efficiency and accuracy. Control Environment: Ensure a strong documented control environment, with clearly identified risks and controls and desktop procedures for the transactional teams Team Management: Lead, mentor, and develop the finance operations team. Performance Management: Ensure a clear set of KPI's are in place for all processes, which are tracked against targets and actions taken to address any adverse trends. Audit Coordination: Coordinate with external auditors and manage the audit process. Stakeholder Collaboration: Work with internal stakeholders to provide financial insights and support business initiatives. Risk Management: Identify financial risks and develop mitigation strategies. Skills, Knowledge & Expertise Educational Attainment Bachelor's degree in business, Marketing, Finance, or a related field. Professional Background Extensive experience in finance operations, with at least 5 years in a leadership role. Expected Areas of Competence: Strong Understanding of Financial Regulations and Compliance. Knowledge of financial regulations (IFRS, GAAP) and compliance requirements. Ability to identify compliance risks and implement mitigation strategies. Experience in preparing for audits and ensuring adherence to standards. Excellent Analytical and Problem-Solving Skills Proficient in analysing financial data to identify trends and areas for improvement. Critical thinking skills for developing actionable solutions. Experience in creating clear, insightful financial reports. Proven Ability to Lead and Develop High-Performing Teams Experienced in managing and mentoring teams to foster accountability. Skilled in setting goals and providing feedback to drive performance. Committed to identifying and nurturing talent for growth. Exceptional Communication and Collaboration Skills Ability to convey complex financial information clearly to diverse audiences. Proven track record of cross-functional collaboration to achieve goals. Strong interpersonal skills for building relationships with stakeholders. Experience with Financial Software and Systems, Including ERP Systems Familiarity with financial software and ERP systems (e.g., SAP, Oracle). Experience in implementing and optimising financial systems. Ability to leverage technology for accurate data management and reporting. Job Benefits Private Medical Insurance: Private Medical Insurance: Comprehensive medical insurance, 24/7 GP helpline, and perks like cinema nights, coffee treats, Apple watch offers, fitness discounts, and spa indulgences. BUPA's Cashback: BUPA's Cashback: Get cashback on dental, eyewear, physio, and enjoy thorough BUPA health assessments to keep you in prime sailing condition. Employee Assistance Programme - from confidential counselling to financial and legal guidance. Aviva Pensions: Matching pension contribution up to 5% Life Assurance: Secure 4x your base salary.

Job Description - Senior Analyst Payroll & Compliance (EUR015RT) Job Description Senior Analyst Payroll & Compliance (EUR015RT) Work Locations Hilton - Area Office - Glasgow 191 West George Street Glasgow G2 2LD Position Summary Under the direction of the Payroll & Compliance Team Leader the Senior Analyst for Payroll & Compliance will deliver the day-to-day payroll, compliance reporting, tax analysis, and analytical processes as per our agreed timetable and Service level agreements. The analyst will be part of a dedicated customer focused team, whose goal is to offer best-in-class payroll and compliance services to our key stakeholders. We process payroll for approx. 10k UK employees throughout the UK and on behalf of 25 PAYE tax references/owners. Our role is to ensure that our processes for on-cycle payroll and off-cycle payroll are compliant with UK statutory requirements This will require meticulous attention to detail, the ability to understand and interpret statutory legislation within the Payroll Services and Employment Tax arena, and provide a high standard of accurate, detailed analytics, reconciliation, and compliance reporting. Some of the key projects for the UK Payroll & Compliance team are Import/Check payroll input in Oracle Cloud Payroll System, HMRC compliance reporting for PAYE; annual PSA analysis and reporting; P11Ds; Short Term Business Visitors annual return; Additional Holiday Pay monthly calculations; Pension auto enrolment compliance; SOX compliance and controls; Payroll Balance Sheet Reconciliations; General Ledger journals for Payroll; and dealing with HMRC & Employee queries. We are part of a fast-paced Payroll & Compliance industry - as statutory payroll and tax legislation changes regularly, and our business development opportunities, often results in our payroll team being involved in new initiatives and projects. In 2024, our Hilton Payroll Team were awarded the Global Team of the Year Award, presented by the Global Payroll Association. This demonstrates the fantastic teamwork and professionalism of our team, and our aim to deliver excellent service. Hilton UK Payroll & Compliance team is part of the wider Hilton Global Payroll Team. As such, our continued collaboration with our colleagues in Memphis, Virginia, Hyderabad, Watford, and throughout the organization, is an essential part of our continuous journey to provide the best-in-class Payroll and Compliance service to our customers. Key responsibilities You will work with the team to provide excellent customer service support to our key stakeholders and partners, such as our team members, our owners, Finance team, Tax Team, Audit, Technical systems, Pensions providers, P HR Exec Comp, Corporate HR, and Hotel Operations. You will provide accurate and efficient delivery of statutory payroll compliance analysis, reporting and reconciliations, and work closely with the Payroll and Compliance team, to ensure all tasks are delivered on time. Many of the tasks involve pre and post payroll report analysis, investigation, problem solving, interpretation and implementation of new legislation and processes impacting payroll and tax systems. What your day-to-day will be like: Ensure tasks are completed accurately and on time, in accordance with legislative requirements and deadlines. Liaise with peers across HR with reference to new starters, leavers, and other pay-impacting changes to Team Member details. Create and/or maintain management reports, including monthly results, quarterly and year-end reports (i.e., gross payroll, tax deductions, benefit deductions, etc.). Support specialised calculation activities, such as SSP, SMP, Company sick, company maternity pays and Additional holiday pay, and any other calculations as required. Delivery of high standard of reconciliations and presentation of data, and, have a positive and can-do attitude. Strive for continuous improvements. Enhance your skills and knowledge by attending training updates on legislation changes, webinar access to HMRC etc, and provide support to the business with change management activities. Be knowledgeable and current with UK Payroll and tax regulations, statutory requirements and pension legislation relating to Payroll, Pensions, Benefits-in-Kind, and employment related benefits always ensuring Hilton's compliance. Ensure auto enrolment pension processes are complied with for our various Owners' pension schemes, including re-enrolment and staging for new properties. Benefit in Kind analysis and reporting, such as P11D, PSA, Short Term business visitors. Liaison with HMRC, and other 3rd party partners as required. Office of National Statistics surveys and other related audit requests. Correspond in Service Now platform for any support tickets raised to us, or that should be raised by us to our I.T partners. How you will collaborate with others: Attending in-person meetings, MS Teams, Zoom calls, are an essential part of your daily collaboration with others. Work closely with key partners, such as Hilton Data Governance, Compensation& Benefits team, Pension providers and advisers, HR, Finance and Tax teams, Audit teams and Exec Comp to ensure compliance and business needs are met. Integrate with the global payroll and HR teams and provide support with business project calls, and audit calls as required. Liaise with our partners in Hyderabad, India, regarding payroll and compliance related tasks. What projects you will take ownership of: Payroll system testing of new software releases, to ensure compliance with payroll legislation and business requirements. Payroll system report development, and testing. Benefits-in-Kind analysis/review and reporting, Payroll Accounting, and Payroll Compliance activities and task deliverables. Pension auto enrolment compliance, including re-enrolment for our multiple owner schemes, and declarations are submitted timeously. Compliance analysis for business tax returns, such as PSA, Short Term Business Visitors return, HMRC monthly and annual returns, and other statutory tasks. Develop and maintain SOPs/Desktop Procedures, ensuring that key tasks are properly documented and updated in the event of change. Follow company process controls to ensure compliance with Company Policy, SOX, and audit requirements; ensure documentation is relevant and up to date. Follow the timetable of team tasks to ensure deliverables are met to ensure compliance with statutory & legislative deadlines. Daily payroll input relating to starters, leavers, HMRC instructions and information from hotels. Providing data for audit departments upon request What are we looking for? Previous experience in an Analyst or Senior Analyst role/capacity. In-depth knowledge and experience in the latest payroll and tax compliance procedures and legislation. Prior experience of UK statutory payroll calculations, e.g statutory sick pay, maternity pay calcs etc. Advanced excel skills including pivots, vlookups, advanced formatting skills are required. Knowledge and understanding of UK Pension auto-enrolment regulations. Demonstrate decision making, attention to detail, excellent analytical skills and customer care focus. Strong inter-personal skills and able to communicate and influence at all levels. Critical thinker, motivator, collaborative, problem solving abilities. Be able to use own initiative with 'can-do' approach, and able to mentor others if required. Thrive under pressure in a fast paced environment, being able to handle multiple demands and appropriately prioritise responsibilities. Ability to exercise sound judgment, critical thinking, quantitative & qualitative analytical skills and decision making skills to consider the relative costs and benefits of potential actions and to provide recommendations for optimal solutions. Strong inter-personal skills and able to maintain effective working relationships with co-workers, managers and clients with well-developed written and verbal communication and comprehension skills. Good knowledge of finance modules of an ERP system such as SAP, Oracle, PeopleSoft Travel up to 10% on occasion may be required. It would be useful if you have: Knowledge of Oracle Cloud Payroll/HR system and reporting Experience with HMRC Government Gateway System Understanding of payroll accounting practices such as journal entry posting, balance sheet reconciliations, trial balance reviews. Knowledge and understanding of UK Pension auto-enrolment regulations. Experience in Power BI Sharepoint Service Now

Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team This role is part of the Growth team at Kraken-a cross-functional group of Marketing, Product, Engineering, Design, and Analytics professionals focused on step-changing user growth and revenue across our platforms. Within the Growth organization, Product, Design, and Engineering are structured into three key groups: Acquire, Onboarding & KYC, and Engage. You'll be a critical member of the Engage group, responsible for building long-term product value and loyalty across our Kraken and Pro products-on both mobile and web. The opportunity Define the product strategy and roadmap for engagement and loyalty across Kraken and Pro, aligning it with our growth goals and business unit objectives. Own key product metrics such retention rate, session frequency, and LTV. Drive product development across the full lifecycle-from discovery and validation to launch and iteration with a focus on utility, repeat usage, and behavioral reinforcement. Develop and implement growth loops and in-product mechanics that encourage usage frequency and depth, including gamification, rewards, social features, and habit-forming design. Collaborate with Engineering, Design, and Analytics to run A/B and multivariate tests at scale, leveraging results to make fast, data-informed decisions. Partner with Marketing and Lifecycle teams to build targeted engagement campaigns and personalized messaging strategies (e.g., push, in-app, email) based on behavioral insights. Design and refine client segmentation frameworks to personalize the experience and optimize journeys. Collaborate closely with Business Leads for Consumer and Pro segments to align product goals with user personas, market demands, and business objectives. Skills you should HODL 5+ years of product management experience, with 2+ years focused on engagement, retention, or lifecycle growth (preferably in crypto or fintech). Strong analytical skills with a proven ability to use data to drive decision-making. Experience in growth product management with a solid understanding of experimentation, funnel optimization, and behavioral psychology. A track record of launching successful engagement features such as notifications systems, loyalty/rewards programs, or community-driven features. Experience working with both mobile and web apps, and comfort navigating technical conversations with engineers. Deep empathy for users combined with a strong business sense. Strong communication and stakeholder management skills; you can influence at multiple levels of the organization. Enthusiasm for Bitcoin and the cryptocurrency ecosystem, with a deep belief in our mission. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team Kraken is expanding how crypto reaches end users - not only through our exchange, but by powering crypto experiences for partners across banks, fintechs, wallets, and platforms. To lead this effort, we're hiring a General Manager, Embed and Ramp to own and scale Kraken Embed and Kraken Ramp. This is a senior, high-impact GM role with end-to-end accountability for business outcomes. You'll operate with a startup mindset inside Kraken's shared platform model - growing revenue, driving adoption, and building durable partner relationships, while leveraging existing Kraken infrastructure across exchange, payments, blockchain, compliance, and risk. This role requires a commercial, externally oriented leader who understands how to grow B2B or B2B2C services, build a sales pipeline, and translate partner needs into scalable product strategy. The opportunity Own the overall success of Kraken Embed and Kraken Ramp, including strategy, adoption, revenue growth, and partner outcomes Act as the GM and business owner for these services, with accountability for results rather than just roadmap delivery Define and evolve product strategy and roadmap in close partnership with product and engineering managers, payments, and blockchain platform teams Drive go-to-market execution including pricing, packaging, partner segmentation, and distribution strategy Work deeply with Sales leadership and frontline sellers to support pipeline development, deal execution, and strategic account growth Be externally facing with partners and prospective clients, including sales calls, executive meetings, and select industry events Build and scale relationships across banks, neobanks, fintechs, and embedded finance platforms, leveraging existing networks where possible Lead and develop a growing team across product and engineering Align closely with Compliance, Legal, Risk, and Operations to navigate regulatory and operational constraints across global markets Represent Kraken Embed and Ramp internally, securing resources, aligning priorities, and unblocking cross-functional dependencies Define and track success metrics across adoption, volume, revenue, and partner success Skills you should HODL Senior leader with experience owning and growing a B2B or B2B2C product or services business, ideally in SaaS, fintech, payments, or embedded finance Strong commercial instincts with real experience building sales pipelines, supporting deals, and scaling revenue through partnerships Experience working closely with product and engineering teams, with enough technical fluency to guide tradeoffs without being hands on Familiarity with regulated financial services, payments infrastructure, or crypto as a service platforms is a strong plus Ability to lead through influence, align executives, and drive execution across complex dependencies Externally credible leader who enjoys engaging with clients, partners, and the broader ecosystem People leader who can scale teams thoughtfully as the business grows Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Salary: Dependent on Experience Location: Flexible: Reigate or Manchester area Job type: Full time Working Pattern: 2 days per week onsite 4.5 day working week (Half day Fridays) About Us Infinity is a market-leading advanced analytics and call-tracking service working with some of the world's most well-known brands. As a company, we're ever evolving, using cutting-edge tech and a drive for success to see us through. Our growth is exponential, with annual revenue of (£)18m+. Our mission is clear, to become the best call-tracking provider in the world. There's never been a better time to join Infinity. Profile of Role We are seeking a highly motivated individual to join our Customer Success team as a Customer Success Manager. In this role you will be responsible for your allocated customer book, managing renewals and commercial conversations with customers across different sectors ranging from SMB to large volume agencies. You will be the voice of the customer and provide continual feedback to our product and development teams. About you The ideal candidate will be self-motivated and bring a high level of energy to the team. You will need to think outside the box and actively contribute to improve our customers experience and ensure customers are adopting the solution. You will be someone who is willing to go the extra mile and be able to spot customer needs and opportunities. You will be able to communicate effectively across departments and ensure the customer needs are being met. Key Responsibilities Be responsible for the performance (retention) of your allocated customer book, through limiting customer risks/churn and proactively engaging in commercial opportunities to expand infinity products/services across your customers teams and markets Monitor the health of your customer book though tactics such as reviewing levels of customer engagement and risk scoring. Deliver the service offer to customers such as touch in calls, account and audit reviews and create account & success plans for certain higher value customers. Have commercial responsibility for customers that you engage with e.g. pricing, packages, renewals, cross/upsells etc. Help onboard new customers and realise value as quickly and effortlessly as possible (time to first value). Maintain an advanced level of knowledge and understanding of the Infinity platform and subsequent services offered, including third party integration platforms Nurture customer advocacy in collaboration with the marketing team to produce case studies, testimonials, award entries etc. for your customers Support or lead internal tasks and projects including timely and through production of reports and forecasts as required for the Customer Success function Produce reports and forecasts as required for the Customer Success function, ensuring opportunities are kept up to date with relevant date and stages. Be the voice and customer advocate across the business, working closely with Product, Marketing, Sales and CX teams to ensure we are reviewing customer needs and prioritising where we think we can gain the most value across the client base Maintain an ethos of continual improvement whether that be re-defining processes, better use of technology or similar to maximise operational efficiencies Key Skills & Behaviours 2+ years of experience in a B2B software account management or customer success role Proven experience effectively managing a large book of SME & Enterprise customers Good presenter & communicator, able to structure and deliver presentations such as account reviews and QBR's. Time management and prioritisation skills which are linked to 'work ethic'. There will be times where this role will require early starts, late finishes, extra work to meet tight deadlines, time management is key in terms of setting multiple meetings in 1 day, thus making the best of time Knowledge of most standard desktop software applications e.g. excel, word, outlook etc Excellent comms skills inc. telephone manner, with strong written and oral communication skills - fast and effective communicator via all channels Strong experience and understanding of online marketing A valued team member who upholds Infinity values and professional integrity Ability to use own initiative and think 'outside the box' Customer focused individual who is self-motivated Ability to build strong trusted relationships at any level of seniority Strives to continuously raise standards e.g. what should a CSM review deck look like, does it work, how could it work better. This requires a proactive mindset Self-starter mentality who controls their own destiny Beneficial but not essential Experience in using Salesforce Experience of call tracking systems Experience of SaaS business Experience of contact centre environments Second language, ideally German, French or Italian At infinity, our aim is to be the best call tracking provider in the world and to do that we welcome our employees with open arms and create an environment where you can bring your best self, every day! We're an equal opportunities employer. That means we'll never discriminate based on race, religion, origin, gender expression, sexual orientation, age, marital status, social economics status or disability status. In fact, our recruitment process is completely anonymised, and we don't see any of your personal details when we review your application. At Infinity, we don't treat our hiring process as a box ticking exercise and we're just as interested in team fit as we are technical fit. So, even if you don't meet all the requirements listed in one of our vacancies, get in touch with us anyway because we'd love to hear from you.

Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team This role is part of the Client Reporting team at Kraken which owns the end-to-end reporting platform delivering scalable solutions to help clients understand trading activity, asset allocations and meet tax / compliance obligations. The team sets the global direction for statements, exports, tax reports and the client experience for the reporting user interfaces. The opportunity Own the platform strategy and execution of client reporting experiences globally, covering diverse asset classes like crypto, equities and derivatives. Re-imagine account statements, transaction history, tax reports and portfolio summaries to provide best in class client experience. Collaborate with data, finance, and compliance to anticipate regulatory changes and incorporate them into the reporting frameworks. Provide reporting solutions that meet diverse regulatory and geographical requirements, balancing compliance with exceptional user experience. Partner with the design team to champion the client UX for the documentation centers across web and mobile applications. Lead vendor strategy: assess, integrate and optimize third-party tools for data aggregation, report generation and export functionality. Skills you should HODL 5+ years of product management experience, including building reporting products for clients, such as account statements, tax forms (e.g. 1099-B, 1099-MISC, 1099-K forms), transaction exports and user audit trails. Demonstrate a proven track record of owning strategy and delivering high-impact reporting tools in complex, regulated environments. Excellent stakeholder management and communications skills, including writing PRDs, strategy docs and product vision narratives. Experience leading vendor evaluations, integrations and performance management for data and reporting services. A deep passion for the crypto industry, including staying at the forefront of new trends, technologies, and developments. A learning attitude and willingness to innovate are crucial. Able to align diverse stakeholders, clearly articulate product decisions, and inspire cross-functional teams. Thrives in a fast-paced, ambiguous startup environment and brings a hands-on, can-do attitude to problem solving. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! Do you have an investigative mind examining motor claims for potential fraud or irregularities? We're on the hunt for an Intelligence Analyst to join our Counter Fraud Services team in Haywards Heath, West Sussex. As an Intelligence Analyst, you'll be responsible for completing complex desktop research reports, reviewing and analysing fraudulent claims and policies and managing fraud operations. By protecting the business from fraud risks, you'll receive, triage and disseminate all sourced intelligence, ensuring full compliance with company financial crime procedures and policies at all times. You'll be a great fit for the role if you have these skills: Analytical: You'll scrutinise large amounts of data where identifying important statistics and interpreting information is key Problem-Solving: You'll be required to tackle intricate problems which require critical thinking and creative solutions. Ability to find solutions and connect dots is crucial Communication: Effective communication is essential; collaborating with team members, other departments and sharing findings in a clear and concise manner Proactive & Organised: You'll need to be able to take the initiative, anticipate demands/requirements and plan ahead Working flexibly, you'll spend 4 days at home and 1 day in the office - if you prefer to be in the office more - that's good with us too. Here's a glimpse of what we can offer: Salary of £29,000 to £30,000, depending on experience Monday to Friday, no weekends! 25 days holiday plus 8 bank holidays and an extra 'You' day off for important occasions or just a day for you! Fully supportive team £100 off your car insurance A fun, vibrant and busy place to work What's Involved: You'll receive, triage and disseminate all internally and externally sourced intelligence for use in protecting the business from fraud risks, in line with the department policies and procedures You'll manage a fraud intelligence repository, to include data input, quality, retention and disposal, referring to the Intelligence Manager as necessary You'll undertake desktop research on suspect claims and policies and produce comprehensive intelligence and research reports You'll identify and refer suspect claims and polices to relevant teams using fraud databases and analytics tools You'll produce witness statements on policy misrepresentation and non-disclosure and giving evidence in court You'll be required to meet agreed fraud KPIs and targets You'll maintain an up to date knowledge of market counter fraud activities specific to intelligence and related fraud/financial crime legislation You'll ensure compliance with company financial crime procedures and related policies You'll submit Suspicious Activity Reports as necessary to the Intelligence Manager You'll analyse fraud threats using multiple Excel datasets You'll maintain the fraud intelligence relationships with the Insurance Fraud Bureau (IFB), Insurance Fraud Enforcement Department (IFED) and Insurance Fraud Investigators Group (IFIG) You'll adhere to and consider all regulatory requirements at all times, including TCF, DPA and AML, ensuring compliance. You'll build and maintain relationships both internally and externally You'll comply with health and safety policies at all times You'll carry out duties, activities and tasks as directed within the Claims and Fraud pillar to ensure all departments perform effectively and efficiently and meet the demands of First Central's customers and any third parties. Experience & Knowledge: You've strong motor claims and policy experience. You've fraud intelligence handling in the general insurance (motor) environment. You can undertake research and write reports You've some knowledge of fraud intelligence handling practices You've an awareness of the IFB intelligence model. You've a good understanding of relevant fraud related legislation. You've a good understanding of all aspects of motor insurance. You've excellent knowledge of FCA requirements (including TCF) and the regulatory framework relating to general insurance. Skills & Qualifications: You're a great communicator, both verbal and written, with the skills to influence and negotiate Organisation, timekeeping and prioritisation are second nature to you You're analytical and have problem-solving skills with the ability to adopt a logical approach to resolving problems You've got great customer service skills. After all our customers are key! You've got strong numeracy and literacy skills You're not fazed by computers and software. Competent in Microsoft applications, particularly Excel. Behaviours: You're customer focused and passionate about achieving the right customer outcomes. After all people are at the heart of everything we do! You're self-motivated, proactive and enthusiastic You've a flexible approach to work and adopts a positive attitude, embracing, embedding and incorporating the Company values You're passionate about reducing the business exposure to fraud risk You can use initiative to make decisions You've got a sharp eye for detailand accuracy Teamwork makes the dream work! You've the ability to work on own initiative and as part of a team You're confident in presenting complex information in a clear and concise manner. You've got this! You'll strive to drive business improvements to contribute to the success of the business So, what are you waiting for? Apply today! What can we do for you? People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you'll enjoy, take a look at all our perks in full here . Intrigued? Our Talent team can tell you everything you need to know about what we want and what we're offering, so feel free to get in touch. 86% of people would recommend a friend to work at First Central Simply Health Cash plan. Reclaim the cost of your eye tests, dental appts, physiotherapy and more Flexible Bank Holidays Eight flexible bank holidays; you can choose which festivals you observe We're passionate about it. Everyone gets a paid day off annually to volunteer Electric Car Scheme Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing Flexible Working We're flexible; most roles let you mix office and home working. We work fluidly around core hours Your Time in Need Your Time in Need: five days' leave so you can deal with life stuff. We'll support you

We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! Do you have an investigative mind examining motor claims for potential fraud or irregularities? We're on the hunt for an Intelligence Analyst to join our Counter Fraud Services team in Salford Quays, Manchester. As an Intelligence Analyst, you'll be responsible for completing complex desktop research reports, reviewing and analysing fraudulent claims and policies and managing fraud operations. By protecting the business from fraud risks, you'll receive, triage and disseminate all sourced intelligence, ensuring full compliance with company financial crime procedures and policies at all times. You'll be a great fit for the role if you have these skills: Analytical: You'll scrutinise large amounts of data where identifying important statistics and interpreting information is key Problem-Solving: You'll be required to tackle intricate problems which require critical thinking and creative solutions. Ability to find solutions and connect dots is crucial Communication: Effective communication is essential; collaborating with team members, other departments and sharing findings in a clear and concise manner Proactive & Organised: You'll need to be able to take the initiative, anticipate demands/requirements and plan ahead Working flexibly, you'll spend 4 days at home and 1 day in the office - if you prefer to be in the office more - that's good with us too. Here's a glimpse of what we can offer: Salary of £29,000 to £30,000, depending on experience Monday to Friday, no weekends! 25 days holiday plus 8 bank holidays and an extra 'You' day off for important occasions or just a day for you! Fully supportive team £100 off your car insurance A fun, vibrant and busy place to work What's Involved: You'll receive, triage and disseminate all internally and externally sourced intelligence for use in protecting the business from fraud risks, in line with the department policies and procedures You'll manage a fraud intelligence repository, to include data input, quality, retention and disposal, referring to the Intelligence Manager as necessary You'll undertake desktop research on suspect claims and policies and produce comprehensive intelligence and research reports You'll identify and refer suspect claims and polices to relevant teams using fraud databases and analytics tools You'll produce witness statements on policy misrepresentation and non-disclosure and giving evidence in court You'll be required to meet agreed fraud KPIs and targets You'll maintain an up to date knowledge of market counter fraud activities specific to intelligence and related fraud/financial crime legislation You'll ensure compliance with company financial crime procedures and related policies You'll submit Suspicious Activity Reports as necessary to the Intelligence Manager You'll analyse fraud threats using multiple Excel datasets You'll maintain the fraud intelligence relationships with the Insurance Fraud Bureau (IFB), Insurance Fraud Enforcement Department (IFED) and Insurance Fraud Investigators Group (IFIG) You'll adhere to and consider all regulatory requirements at all times, including TCF, DPA and AML, ensuring compliance. You'll build and maintain relationships both internally and externally You'll comply with health and safety policies at all times You'll carry out duties, activities and tasks as directed within the Claims and Fraud pillar to ensure all departments perform effectively and efficiently and meet the demands of First Central's customers and any third parties. Experience & Knowledge: You've strong motor claims and policy experience. You've fraud intelligence handling in the general insurance (motor) environment. You can undertake research and write reports You've some knowledge of fraud intelligence handling practices You've an awareness of the IFB intelligence model. You've a good understanding of relevant fraud related legislation. You've a good understanding of all aspects of motor insurance. You've excellent knowledge of FCA requirements (including TCF) and the regulatory framework relating to general insurance. Skills & Qualifications: You're a great communicator, both verbal and written, with the skills to influence and negotiate Organisation, timekeeping and prioritisation are second nature to you You're analytical and have problem-solving skills with the ability to adopt a logical approach to resolving problems You've got great customer service skills. After all our customers are key! You've got strong numeracy and literacy skills You're not fazed by computers and software. Competent in Microsoft applications, particularly Excel. Behaviours: You're customer focused and passionate about achieving the right customer outcomes. After all people are at the heart of everything we do! You're self-motivated, proactive and enthusiastic You've a flexible approach to work and adopts a positive attitude, embracing, embedding and incorporating the Company values You're passionate about reducing the business exposure to fraud risk You can use initiative to make decisions You've got a sharp eye for detailand accuracy Teamwork makes the dream work! You've the ability to work on own initiative and as part of a team You're confident in presenting complex information in a clear and concise manner. You've got this! You'll strive to drive business improvements to contribute to the success of the business So, what are you waiting for? Apply today! What can we do for you? People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you'll enjoy, take a look at all our perks in full here . Intrigued? Our Talent team can tell you everything you need to know about what we want and what we're offering, so feel free to get in touch. 86% of people would recommend a friend to work at First Central Simply Health Cash plan. Reclaim the cost of your eye tests, dental appts, physiotherapy and more Flexible Bank Holidays Eight flexible bank holidays; you can choose which festivals you observe We're passionate about it. Everyone gets a paid day off annually to volunteer Electric Car Scheme Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing Flexible Working We're flexible; most roles let you mix office and home working. We work fluidly around core hours Your Time in Need Your Time in Need: five days' leave so you can deal with life stuff. We'll support you

Principal Scientist - Non-Clinical PKPD (Contract) UK (Slough-based, VDI only - remote access provided) 12-month contract Full-time (37.5 hrs/week) £35.20-£47.92/hr (PAYE/LTD/Umbrella) We are supporting a global biopharma organisation seeking an experienced Principal Scientist, Non-Clinical PKPD to join their Early Clinical Development & Translational Sciences group on a 12-month contract . This role sits within the Quantitative Clinical Pharmacology function, which integrates PK/PD, systems modelling, clinical pharmacology, and DMPK approaches across the full drug development lifecycle. The position offers an excellent opportunity for a skilled pharmacokinetics/pharmacodynamics scientist to contribute to innovative drug development projects from preclinical through regulatory submission. Key Responsibilities Lead strategy and execution of non-clinical PKPD and GLP toxicokinetic studies. Provide scientific input into study protocols and regulatory study designs. Collaborate cross-functionally with Non-Clinical Safety, Bioanalysis, Clinical Pharmacology, and external CRO partners. Ensure delivery of high-quality data packages that meet GLP and regulatory submission standards. Analyse, interpret, and report PKPD/toxicokinetic study results; deliver reports and summaries for regulatory submissions. Effectively communicate interim and final results to project teams and stakeholders. Represent the function internally and externally, contributing to scientific reputation and best practices. Candidate Profile PhD, MSc, or BSc in pharmacology, quantitative pharmacology, pharmacokinetics/pharmacodynamics, DMPK, or related field. 5+ years' hands-on PKPD data analysis experience within pharma or CRO environments. Strong knowledge of pharmacology and drug mechanisms. Proven ability to design and deliver non-clinical PKPD studies and GLP toxicokinetics reports. Proficiency with Phoenix WinNonlin is essential; experience with modelling/simulation tools (e.g., Berkeley Madonna, R) a plus. Track record of regulatory submissions and/or scientific publications desirable. Strong communication skills with the ability to influence and collaborate in a matrix environment. Contract Details Duration: 12 months (potential extension). Hours: 37.5 per week (7.5 per day). Location: UK-based; virtual desktop infrastructure (VDI only). Candidate provides own equipment. Future office relocation to Surrey anticipated in 2026/27.

Build, Scale & Operate Leading DTC Brands alongside A-Players Maneuver Marketing Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products. In just 5 years, we kicked off our own DTC Health & Wellness brand from scratch and scaled it to USD$100M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs. These results caught the attention of The Financial Times, as they ranked us among APACs top High-Growth Companies. We have also been awarded 2nd place on the E50 Awards, jointly organised by The Business Times and KPMG in Singapore. This is just the beginning of our journey, and you could be part of the next stage of our growth! Your Role As Maneuver scales through deeper use of AI, automation, APIs, and cross-functional media intelligence, we're evolving the Media Buyer role from a pure execution function into a hybrid operator-strategist. You take full ownership of performance outcomes on specific projects, acting as a strategic growth driver by identifying high-leverage opportunities across creative, audience, funnel, offer, and structure, while partnering with Growth Strategists to steer spend decisions and leading end-to-end media operations to enable sustainable scaling. What You'll Do Problem Diagnosis & Opportunity Identification Media Buying: Identify gaps in account structure, test process, grad or win rates, targeting, placements, bid strategies, and ad set-up Researches the market, product, and competition proactively to contribute valuable inputs Identify gaps in message-market fit, untapped niches within the market, creative formats, placement-specific performance, etc. Funnel: Identify gaps in post-click experience, including the landing page, mobile vs desktop, cross-sells/upsells, etc. Smart Use of Video Inventory Pair videos with optimal new copy and/or resurface high-performing legacy copy that can give new videos an edge Adjust post click destinations to maximize performance (Sales page vs listicle vs quiz vs VSL funnel) Suggest structural changes and solve for bottlenecks in AOV, CVR, or backend monetization You'll work with Growth Strategist and the rest of the team to identify patterns across video types (VSLs, influencer, partnership, in-house) to inform future creative strategy and funnel adjustments - testing different LPs, listicles, upsell paths, or offers to maximize CVR and AOV. Data, Reporting & Collaboration Partner with Growth Strategist and Haus measurement team to determine real ROAS thresholds using in-platform + post-purchase data Triangulate multiple data sources to define what 'good performance' looks like and push back on misleading signals Create comprehensive performance tracking using advanced Google Sheets capabilities. Familiarity with formulas like VLOOKUPs & pivot tables is compulsory Provides clear, actionable analysis of the data-translating numbers into insights that help optimize performance and drive better decision-making. Optimize Testing Architecture Build efficient structures for testing including including dedicated VSL campaigns, isolated placements (Reels vs Feed vs Stories), and strategic use of cost caps, bid multipliers, and volume bidding Ensure video throughput velocity (number of videos tested, scaled, iterated) through optimizing test setups workflow, batching creative variants, and minimizing launch bottlenecks Organize and group tests across video types and creative formats (VSLs, influencer, partnership, inhouse) Analyze and compare performance across different campaign structures post-testing to identify optimal architectures for scaling Perform Media Buying Responsibilities Campaign management: Monitor, trim, scale, add ads, and rotate past performers Brief, coordinate, and quality-check executions with virtual assistants (VAs) Perform weekend/holiday campaign monitoring and high priority optimizations Work with Creative, Compliance, and Product teams to ensure ads remain within policy boundaries - balancing creativity with delivery reliability Project Ownership Demonstrate deep understanding of strategic project outcomes and constraints, taking accountability for results Actively seek ways to contribute to project success beyond assigned tasks, including taking items off Growth Strategist's and other team members' plates to help them focus on highest-value activities Learn from other accounts and bridge insights across different projects to identify patterns and opportunities for improvement Execute with agency and urgency while maintaining quality standards How You'll Succeed Grow incremental Meta spend (with a focus on Instagram Feeds/Reels/Stories and Facebook Reels) Drive profitable blended ROAS (>1x) - even when in-platform metrics look unprofitable (e.g. 0.3x) Support both TOF reach and BOF/Buyer retargeting objectives using the right creative types and setups What You Bring At least 4 years of relevant experience working with DTC brands as a media buyer. Strong work ethics - we built our brand to 9 figures in revenue profitably with 30 full-time employees and this would not have happened without a strong work ethic and a mission-driven culture. We aim to build the brand to 10 figures by the end of the decade, and this requires a strong sense of commitment to build something together with like-minded people. Analytical mindset - you should be comfortable working with data, analyzing key metrics, and understanding the fundamental marketing levers that drive performance. Strong media buying skills - experienced in managing ad budgets, experimenting with campaign structures, and understanding the basics of manual bid strategies. Project management - ability to identify goals, contribute to planning, and execute tasks effectively, adapting to real-time data and feedback to refine strategies and deliver quality results Project coordination skills - ability to collaborate with other departments to ensure projects stay on track and within timelines. Other important soft skills - resourcefulness, organization, independent, problem-solver

Build, Scale & Operate Leading DTC Brands alongside A-Players Maneuver Marketing Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products. In just 5 years, we kicked off our own DTC Health & Wellness brand from scratch and scaled it to USD$100M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs. These results caught the attention of The Financial Times, as they ranked us among APACs top High-Growth Companies. We have also been awarded 2nd place on the E50 Awards, jointly organised by The Business Times and KPMG in Singapore. This is just the beginning of our journey, and you could be part of the next stage of our growth! Your Role As Maneuver scales through deeper use of AI, automation, APIs, and cross-functional media intelligence, we're evolving the Media Buyer role from a pure execution function into a hybrid operator-strategist. You take full ownership of performance outcomes on specific projects, acting as a strategic growth driver by identifying high-leverage opportunities across creative, audience, funnel, offer, and structure, while partnering with Growth Strategists to steer spend decisions and leading end-to-end media operations to enable sustainable scaling. What You'll Do Problem Diagnosis & Opportunity Identification Media Buying: Identify gaps in account structure, test process, grad or win rates, targeting, placements, bid strategies, and ad set-up Researches the market, product, and competition proactively to contribute valuable inputs Identify gaps in message-market fit, untapped niches within the market, creative formats, placement-specific performance, etc. Funnel: Identify gaps in post-click experience, including the landing page, mobile vs desktop, cross-sells/upsells, etc. Smart Use of Video Inventory Pair videos with optimal new copy and/or resurface high-performing legacy copy that can give new videos an edge Adjust post click destinations to maximize performance (Sales page vs listicle vs quiz vs VSL funnel) Suggest structural changes and solve for bottlenecks in AOV, CVR, or backend monetization You'll work with Growth Strategist and the rest of the team to identify patterns across video types (VSLs, influencer, partnership, in-house) to inform future creative strategy and funnel adjustments - testing different LPs, listicles, upsell paths, or offers to maximize CVR and AOV. Data, Reporting & Collaboration Partner with Growth Strategist and Haus measurement team to determine real ROAS thresholds using in-platform + post-purchase data Triangulate multiple data sources to define what 'good performance' looks like and push back on misleading signals Create comprehensive performance tracking using advanced Google Sheets capabilities. Familiarity with formulas like VLOOKUPs & pivot tables is compulsory Provides clear, actionable analysis of the data-translating numbers into insights that help optimize performance and drive better decision-making. Optimize Testing Architecture Build efficient structures for testing including including dedicated VSL campaigns, isolated placements (Reels vs Feed vs Stories), and strategic use of cost caps, bid multipliers, and volume bidding Ensure video throughput velocity (number of videos tested, scaled, iterated) through optimizing test setups workflow, batching creative variants, and minimizing launch bottlenecks Organize and group tests across video types and creative formats (VSLs, influencer, partnership, inhouse) Analyze and compare performance across different campaign structures post-testing to identify optimal architectures for scaling Perform Media Buying Responsibilities Campaign management: Monitor, trim, scale, add ads, and rotate past performers Brief, coordinate, and quality-check executions with virtual assistants (VAs) Perform weekend/holiday campaign monitoring and high priority optimizations Work with Creative, Compliance, and Product teams to ensure ads remain within policy boundaries - balancing creativity with delivery reliability Project Ownership Demonstrate deep understanding of strategic project outcomes and constraints, taking accountability for results Actively seek ways to contribute to project success beyond assigned tasks, including taking items off Growth Strategist's and other team members' plates to help them focus on highest-value activities Learn from other accounts and bridge insights across different projects to identify patterns and opportunities for improvement Execute with agency and urgency while maintaining quality standards How You'll Succeed Grow incremental Meta spend (with a focus on Instagram Feeds/Reels/Stories and Facebook Reels) Drive profitable blended ROAS (>1x) - even when in-platform metrics look unprofitable (e.g. 0.3x) Support both TOF reach and BOF/Buyer retargeting objectives using the right creative types and setups What You Bring At least 4 years of relevant experience working with DTC brands as a media buyer. Strong work ethics - we built our brand to 9 figures in revenue profitably with 30 full-time employees and this would not have happened without a strong work ethic and a mission-driven culture. We aim to build the brand to 10 figures by the end of the decade, and this requires a strong sense of commitment to build something together with like-minded people. Analytical mindset - you should be comfortable working with data, analyzing key metrics, and understanding the fundamental marketing levers that drive performance. Strong media buying skills - experienced in managing ad budgets, experimenting with campaign structures, and understanding the basics of manual bid strategies. Project management - ability to identify goals, contribute to planning, and execute tasks effectively, adapting to real-time data and feedback to refine strategies and deliver quality results Project coordination skills - ability to collaborate with other departments to ensure projects stay on track and within timelines. Other important soft skills - resourcefulness, organization, independent, problem-solver