Kurt Geiger About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We aim to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from its energy and spirit; its diversity and creativity. For over fifty years, our team of in-house shoe and accessory designers has been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature, representing the good energy and love we have for our community and the many ways we express our individual style. We Are One: For Love For Diversity For Change For Equality For Kindness For Freedom For Unity Against Racism Requirements We are seeking a highly skilled and proactive Application Support Analyst to lead support and continuous improvement of enterprise applications across our organization. This role is critical in ensuring system stability, performance, and usability that support business operations. It is a hands-on role, acting as a technical expert and escalation point, bridging gaps between IT, users, and vendors while driving high service standards. The role will be part of the Application Support team. Key Responsibilities: Provide advanced technical support for enterprise applications across Windows, macOS, and Linux platforms. Configure network protocols and troubleshoot network layer issues. Serve as the escalation point for complex incidents and application issues, driving resolution end-to-end. Collaborate with development teams, infrastructure, and vendors to diagnose and resolve bugs, performance issues, and outages. Lead application upgrades, patch management, UAT, and post-deployment support. Ensure data integrity, system reliability, and compliance with internal IT governance and policies. Develop and maintain technical documentation, support procedures, and knowledge base articles. Monitor application health using tools and custom dashboards. Support integration and communication between cloud platforms (Azure, Entra ID, Microsoft 365). Contribute to service improvement initiatives, including root cause analysis and automation opportunities. Participate in on-call rotations or after-hours incidents during peak retail periods. Work within established security frameworks and governance. Hybrid working (Working from home, office, and potential travel involved). The Skills: Previous experience supporting over 200+ users in a similar role. Strong technical skills in Windows 10, Apple OS, Azure AD, AD, Group Policies, Microsoft/Office 365, Azure Virtual Desktop, Jamf Cloud, and Intune Autopilot. VOIP system knowledge. Windows imaging and deployment knowledge. Understanding of servers. Cisco Meraki MDM and SDWAN knowledge. Understanding of basic networking TCP/IP/UDP, DNS, VPNs, VLANs. Deployment experience with Android and Apple mobile devices. Understanding of EPOS technology/PEDs/PDQs/Tills; experience with SaaS POS solutions is advantageous. PCI / P2PE knowledge is advantageous but not essential. Jamf Pro experience. Understanding of Windows servers and AWS. Experience with NewStore or similar POS systems. Key Skills: 2+ years supporting over 200+ users. Excellent communication skills, capable of translating complex technical issues for non-technical stakeholders. Customer-centric mindset focused on service quality, SLA adherence, and user satisfaction. Proven leadership in cross-functional collaboration with business units, IT teams, and external vendors. Strategic thinking with a focus on immediate issues and long-term process improvements. Conflict resolution skills and professional escalation management. Ability to lead meetings, conduct training, and participate in broader IT initiatives. Adaptability in fast-paced, high-stakes environments. Proactive approach to identifying system gaps and opportunities for optimization. Technical Skills: Deep knowledge of Microsoft 365, Exchange, Azure AD/Entra ID, FSLogix, image creation, snapshots, Azure storage, and security configurations. Familiarity with macOS, iOS, iPadOS. Jamf Pro or Kandji experience. Basic SQL proficiency. Experience with Java and Oracle-based applications. Experience with Azure Virtual Desktop and cloud identity/access management. Basic Linux skills. Strong understanding of network protocols and troubleshooting skills. Familiarity with PAM tools like BeyondTrust is a plus. Scripting or automation skills (PowerShell, Python). Experience with cloud platforms (AWS, Azure) and SaaS environments. Monitoring and performance tuning experience. Experience with application rollouts, upgrades, patching, and post-deployment support. Knowledge of ITIL principles is a plus. Our Culture We are an energetic, fast-paced brand that embraces progress and innovation. Hard work is rewarded with new opportunities, and kindness is celebrated. Our hybrid working model offers flexibility, and our summer hours promote work-life balance. We foster a friendly, vibrant social environment that supports wellbeing and talent development. Benefits Competitive salary Pension and life assurance Gym discounts Retail trust support Exclusive discounts, including Harrods Monthly half-day Fridays And much more! Our Stores The first Kurt Geiger store opened on London Bond Street in 1963. Today, our brand has global appeal, with stores in hundreds of cities worldwide, over 70 standalone stores in the UK, including a flagship on Oxford Street, and presence in over 400 stores globally. Our retail partners include some of the world's most renowned department stores.
Jul 05, 2025
Full time
Kurt Geiger About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We aim to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from its energy and spirit; its diversity and creativity. For over fifty years, our team of in-house shoe and accessory designers has been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature, representing the good energy and love we have for our community and the many ways we express our individual style. We Are One: For Love For Diversity For Change For Equality For Kindness For Freedom For Unity Against Racism Requirements We are seeking a highly skilled and proactive Application Support Analyst to lead support and continuous improvement of enterprise applications across our organization. This role is critical in ensuring system stability, performance, and usability that support business operations. It is a hands-on role, acting as a technical expert and escalation point, bridging gaps between IT, users, and vendors while driving high service standards. The role will be part of the Application Support team. Key Responsibilities: Provide advanced technical support for enterprise applications across Windows, macOS, and Linux platforms. Configure network protocols and troubleshoot network layer issues. Serve as the escalation point for complex incidents and application issues, driving resolution end-to-end. Collaborate with development teams, infrastructure, and vendors to diagnose and resolve bugs, performance issues, and outages. Lead application upgrades, patch management, UAT, and post-deployment support. Ensure data integrity, system reliability, and compliance with internal IT governance and policies. Develop and maintain technical documentation, support procedures, and knowledge base articles. Monitor application health using tools and custom dashboards. Support integration and communication between cloud platforms (Azure, Entra ID, Microsoft 365). Contribute to service improvement initiatives, including root cause analysis and automation opportunities. Participate in on-call rotations or after-hours incidents during peak retail periods. Work within established security frameworks and governance. Hybrid working (Working from home, office, and potential travel involved). The Skills: Previous experience supporting over 200+ users in a similar role. Strong technical skills in Windows 10, Apple OS, Azure AD, AD, Group Policies, Microsoft/Office 365, Azure Virtual Desktop, Jamf Cloud, and Intune Autopilot. VOIP system knowledge. Windows imaging and deployment knowledge. Understanding of servers. Cisco Meraki MDM and SDWAN knowledge. Understanding of basic networking TCP/IP/UDP, DNS, VPNs, VLANs. Deployment experience with Android and Apple mobile devices. Understanding of EPOS technology/PEDs/PDQs/Tills; experience with SaaS POS solutions is advantageous. PCI / P2PE knowledge is advantageous but not essential. Jamf Pro experience. Understanding of Windows servers and AWS. Experience with NewStore or similar POS systems. Key Skills: 2+ years supporting over 200+ users. Excellent communication skills, capable of translating complex technical issues for non-technical stakeholders. Customer-centric mindset focused on service quality, SLA adherence, and user satisfaction. Proven leadership in cross-functional collaboration with business units, IT teams, and external vendors. Strategic thinking with a focus on immediate issues and long-term process improvements. Conflict resolution skills and professional escalation management. Ability to lead meetings, conduct training, and participate in broader IT initiatives. Adaptability in fast-paced, high-stakes environments. Proactive approach to identifying system gaps and opportunities for optimization. Technical Skills: Deep knowledge of Microsoft 365, Exchange, Azure AD/Entra ID, FSLogix, image creation, snapshots, Azure storage, and security configurations. Familiarity with macOS, iOS, iPadOS. Jamf Pro or Kandji experience. Basic SQL proficiency. Experience with Java and Oracle-based applications. Experience with Azure Virtual Desktop and cloud identity/access management. Basic Linux skills. Strong understanding of network protocols and troubleshooting skills. Familiarity with PAM tools like BeyondTrust is a plus. Scripting or automation skills (PowerShell, Python). Experience with cloud platforms (AWS, Azure) and SaaS environments. Monitoring and performance tuning experience. Experience with application rollouts, upgrades, patching, and post-deployment support. Knowledge of ITIL principles is a plus. Our Culture We are an energetic, fast-paced brand that embraces progress and innovation. Hard work is rewarded with new opportunities, and kindness is celebrated. Our hybrid working model offers flexibility, and our summer hours promote work-life balance. We foster a friendly, vibrant social environment that supports wellbeing and talent development. Benefits Competitive salary Pension and life assurance Gym discounts Retail trust support Exclusive discounts, including Harrods Monthly half-day Fridays And much more! Our Stores The first Kurt Geiger store opened on London Bond Street in 1963. Today, our brand has global appeal, with stores in hundreds of cities worldwide, over 70 standalone stores in the UK, including a flagship on Oxford Street, and presence in over 400 stores globally. Our retail partners include some of the world's most renowned department stores.
Select how often (in days) to receive an alert: Senior Project Manager Location: UK - Hatfield, UK - London, UK - Manchester, UK - Birmingham Job-ID: 213533 Contract type: Standard Business Unit: Project Management Life on the team We are excited to announce we are now looking to hire a Senior Project Manager UK into our thriving Group Professional Services (GPS) organisation within Computacenter. So who are we? Group Professional Services is a dynamic part of Computacenter that integrates our Engineering, Consultancy, and Project Management practices, alongside our expanding Business Solutions portfolio and nearshore/offshore centres. With a team of over 4,200 highly skilled professionals, we possess deep expertise in core infrastructure technologies, industry-standard architecture, and project management methodologies. Operating across three continents, we serve some of the world's largest brands, driving technological change in a vibrant and rapidly evolving digital landscape. What you'll do As a Senior Project Manager (SPM) in Computacenter's Projects & Programmes Practice you will be responsible for delivering complex and/or high risk, end-to-end projects. You may deliver multiple projects simultaneously or significant work-streams on larger projects and programmes. The projects could be stand-alone projects or may be part of a Projects & Portfolio Management Office (PMO). You may also be required to lead a Project & Portfolio Management Office (PMO). Whatever the assignment you will lead the engagement, be responsible for the business outcome and for the overall success of the change activity and will work with our assurance and governance process to ensure the projects or PMO meet Computacenter's and the Customer's requirements and needs. Your scope of activity will range from the development of the delivery approach to be used by Computacenter, the delivery definition and the successful delivery of assignments from inception through to completion. Delivery of a successful project will include: building and managing your team, ensuring the agreed products are delivered, effective communication, managing project controls (including risk, issue, customer dependencies and change) and providing a high-quality professional outcome to the satisfaction of our customers and other stakeholders. There will be times where you will lead, on behalf of the Practice, the activities required to create a solution based on a set of customer requirements, support managing it through the sales cycle whilst following the appropriate governance process. Presenting to the customer in a compelling way to support the sales team to achieve positive outcome and support our growth agenda. Your overall responsibility is for meeting the commitments made to customers and internal stakeholders to successfully deliver the assignment you are leading as defined in your terms of reference or project control documentation. These will be delivered alongside the agreed financial outcome of the assignment. In support of this, you're expected to understand and articulate to customers both what Computacenter sells and delivers and have a good working knowledge of the technology/solution. Project Management: Throughout the entire project lifecycle, you will be expected to understand and adhere to our methodologies for delivering Professional Services engagements to our customers. Change Management: Own or ensure that the end-to-end change process for the assignment is followed to ensure full awareness and adoption of the project outcomes whilst minimizing working at risk/commercial exposure & optimizing our contribution. Business Management: Ensure that projects align with the customer requirements, deliver value, and are completed efficiently within scope, time, and budget constraints. Contract Management: Manage the assignment scope and understand the commercial baseline, supporting or leading the development, negotiation, and agreement of the statement of work and any subsequent changes. Financial Management: Be responsible for the successful delivery of the assignment to the agreed financial baseline to meet (or exceed) the key performance indicators. These are typically defined and agreed with the sales team and other key stakeholders in the statement of work and cost model. Relationship Management: During your assignments, you will create and manage the stakeholder relationships across Computacenter, its suppliers, and customers, ensuring that a positive and constructive relationship is created and maintained. People Management: You will be responsible for leading and shaping the team to ensure the successful delivery of your assignment. What you'll need Familiarity with the latest technologies and the ability to articulate the benefits in line with Computacenter's propositions. Trained and accredited in project management methodology, for example Prince2, Agile Techniques. A demonstrable track record of delivering complex, high-risk assignments/multiple successful outcomes. Exposure delivering a range of IT projects (e.g. End User Deployment, Desktop and Application Virtualisation, Application/Software Development, Cloud and Data Centres, and Networking & Security). Demonstrable leadership skills and personal gravitas. Excellent interpersonal skills and ability to build and maintain relationships. Able to apply a variety of influencing skills to enable the required outcomes for your stakeholders, to enable positive assignment outcomes. Ability to apply a variety of approaches including Emotional Intelligence with flexibility, to adapt personal style and approach to meet specific customer needs and to resolve conflicts. Understand and be able to articulate the wider context of the project you are leading. Ability to articulate the value of project management to internal and external customers. Excellent literacy and numeracy skills. About us Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.
Jul 05, 2025
Full time
Select how often (in days) to receive an alert: Senior Project Manager Location: UK - Hatfield, UK - London, UK - Manchester, UK - Birmingham Job-ID: 213533 Contract type: Standard Business Unit: Project Management Life on the team We are excited to announce we are now looking to hire a Senior Project Manager UK into our thriving Group Professional Services (GPS) organisation within Computacenter. So who are we? Group Professional Services is a dynamic part of Computacenter that integrates our Engineering, Consultancy, and Project Management practices, alongside our expanding Business Solutions portfolio and nearshore/offshore centres. With a team of over 4,200 highly skilled professionals, we possess deep expertise in core infrastructure technologies, industry-standard architecture, and project management methodologies. Operating across three continents, we serve some of the world's largest brands, driving technological change in a vibrant and rapidly evolving digital landscape. What you'll do As a Senior Project Manager (SPM) in Computacenter's Projects & Programmes Practice you will be responsible for delivering complex and/or high risk, end-to-end projects. You may deliver multiple projects simultaneously or significant work-streams on larger projects and programmes. The projects could be stand-alone projects or may be part of a Projects & Portfolio Management Office (PMO). You may also be required to lead a Project & Portfolio Management Office (PMO). Whatever the assignment you will lead the engagement, be responsible for the business outcome and for the overall success of the change activity and will work with our assurance and governance process to ensure the projects or PMO meet Computacenter's and the Customer's requirements and needs. Your scope of activity will range from the development of the delivery approach to be used by Computacenter, the delivery definition and the successful delivery of assignments from inception through to completion. Delivery of a successful project will include: building and managing your team, ensuring the agreed products are delivered, effective communication, managing project controls (including risk, issue, customer dependencies and change) and providing a high-quality professional outcome to the satisfaction of our customers and other stakeholders. There will be times where you will lead, on behalf of the Practice, the activities required to create a solution based on a set of customer requirements, support managing it through the sales cycle whilst following the appropriate governance process. Presenting to the customer in a compelling way to support the sales team to achieve positive outcome and support our growth agenda. Your overall responsibility is for meeting the commitments made to customers and internal stakeholders to successfully deliver the assignment you are leading as defined in your terms of reference or project control documentation. These will be delivered alongside the agreed financial outcome of the assignment. In support of this, you're expected to understand and articulate to customers both what Computacenter sells and delivers and have a good working knowledge of the technology/solution. Project Management: Throughout the entire project lifecycle, you will be expected to understand and adhere to our methodologies for delivering Professional Services engagements to our customers. Change Management: Own or ensure that the end-to-end change process for the assignment is followed to ensure full awareness and adoption of the project outcomes whilst minimizing working at risk/commercial exposure & optimizing our contribution. Business Management: Ensure that projects align with the customer requirements, deliver value, and are completed efficiently within scope, time, and budget constraints. Contract Management: Manage the assignment scope and understand the commercial baseline, supporting or leading the development, negotiation, and agreement of the statement of work and any subsequent changes. Financial Management: Be responsible for the successful delivery of the assignment to the agreed financial baseline to meet (or exceed) the key performance indicators. These are typically defined and agreed with the sales team and other key stakeholders in the statement of work and cost model. Relationship Management: During your assignments, you will create and manage the stakeholder relationships across Computacenter, its suppliers, and customers, ensuring that a positive and constructive relationship is created and maintained. People Management: You will be responsible for leading and shaping the team to ensure the successful delivery of your assignment. What you'll need Familiarity with the latest technologies and the ability to articulate the benefits in line with Computacenter's propositions. Trained and accredited in project management methodology, for example Prince2, Agile Techniques. A demonstrable track record of delivering complex, high-risk assignments/multiple successful outcomes. Exposure delivering a range of IT projects (e.g. End User Deployment, Desktop and Application Virtualisation, Application/Software Development, Cloud and Data Centres, and Networking & Security). Demonstrable leadership skills and personal gravitas. Excellent interpersonal skills and ability to build and maintain relationships. Able to apply a variety of influencing skills to enable the required outcomes for your stakeholders, to enable positive assignment outcomes. Ability to apply a variety of approaches including Emotional Intelligence with flexibility, to adapt personal style and approach to meet specific customer needs and to resolve conflicts. Understand and be able to articulate the wider context of the project you are leading. Ability to articulate the value of project management to internal and external customers. Excellent literacy and numeracy skills. About us Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.
Global Markets Operations - Business Intelligence Analyst- London Job Description OPERATIONS Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow. OUR IMPACT The team is seeking a skilled professional who will provide business insights for data driven decisions. In this role, you will apply your quantitative, problem solving and client service skills to support the various business units and clients. You will also play a key role in suggesting and implementing process improvements for the team to mitigate risks and enhance the overall client experience. JOB SUMMARY AND RESPONSBILITIES: Data Analysis and Process Improvement: •Analyze trade lifecycle and operational workflows to identify areas for optimization and automation. •Enable strategic decision making through data driven analytics. •Develop detailed technical specifications for BI solutions based on business requirements, adhering to SDLC best practices. BI Solution Development: •Design, develop, test, and deploy end-to-end Business Intelligence solutions using Alteryx for data preparation, SQL for data transformation and storage, Tableau for data visualization, and R/Python for advanced analytics. •Design, implement, and maintain ETL pipelines using Alteryx to extract data from diverse source systems (e.g., relational databases, APIs, flat files), transform it according to defined business rules and data quality standards, and load it into target data warehouses or databases. Risk Mitigation and Data Governance: •Implement data validation rules and monitoring mechanisms to ensure the accuracy and reliability of data used for reporting and analysis, adhering to data quality standards and regulatory requirements Stakeholder Management and Prioritization: •Work with stakeholders to define project scope, objectives, and deliverables, creating detailed project plans and timelines. •Communicate technical concepts and solutions to both technical and non-technical audiences, tailoring communication style based on the audience. Data Modeling and Warehousing: •Design and implement data models optimized for analytical workloads, using dimensional modeling techniques (e.g., star schema, snowflake schema). •Participate in the design, implementation, and maintenance of data warehouses ensuring data integrity, performance, and scalability. BASIC QUALIFICATIONS •Educational Background: Bachelor's or Master's degree in Computer Science, Statistics, Mathematics, Engineering, or a related quantitative field. •Experience: 1+ years of hands-on experience in Business Intelligence and Digital Transformation projects. •ETL Expertise: Proficiency in Alteryx Designer, including the ability to design and implement complex ETL workflows, and optimize performance. •Data Visualization Proficiency: Proficiency in Tableau Desktop, including the ability to create interactive dashboards, complex calculations, custom visualizations, and performance optimization. •SQL Development Skills: Mastery of SQL, including the ability to write complex queries, stored procedures, views and perform query optimization. •Programming/Statistical Analysis Skills: Working knowledge of R or Python for analytics, data manipulation, and algorithm development. •Data Warehousing Knowledge: In-depth knowledge of data warehousing principles, dimensional modeling techniques (e.g., star schema, snowflake schema), and data quality management. •Communication and Collaboration Abilities: Excellent verbal and written communication skills, with the ability to effectively communicate technical concepts; experience gathering requirements, creating technical documentation, and collaborating with cross-functional teams. •Problem-Solving Acumen: Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues, identify root causes, and develop effective solutions. •Project Management Skills: Proven ability to manage projects, prioritize tasks, and meet deadlines; familiarity with project management methodologies (e.g., Agile, Waterfall) and tools (e.g., JIRA, Confluence). PREFFERED QUALIFICATIONS •Minimum 1+ years of experience supporting a Financial Operations function •Experience in advanced data analytics, statistical modeling, and predictive analytics using tools such as Alteryx, Python, or R; experience with machine learning algorithms and techniques is a plus. •Experience in building and maintaining APIs for data integration and delivery. •Experience with data warehouse platforms such as Snowflake a plus. ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Locations London, Greater London, England, United Kingdom Healthcare & Medical Services We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer Learn More
Jul 05, 2025
Full time
Global Markets Operations - Business Intelligence Analyst- London Job Description OPERATIONS Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow. OUR IMPACT The team is seeking a skilled professional who will provide business insights for data driven decisions. In this role, you will apply your quantitative, problem solving and client service skills to support the various business units and clients. You will also play a key role in suggesting and implementing process improvements for the team to mitigate risks and enhance the overall client experience. JOB SUMMARY AND RESPONSBILITIES: Data Analysis and Process Improvement: •Analyze trade lifecycle and operational workflows to identify areas for optimization and automation. •Enable strategic decision making through data driven analytics. •Develop detailed technical specifications for BI solutions based on business requirements, adhering to SDLC best practices. BI Solution Development: •Design, develop, test, and deploy end-to-end Business Intelligence solutions using Alteryx for data preparation, SQL for data transformation and storage, Tableau for data visualization, and R/Python for advanced analytics. •Design, implement, and maintain ETL pipelines using Alteryx to extract data from diverse source systems (e.g., relational databases, APIs, flat files), transform it according to defined business rules and data quality standards, and load it into target data warehouses or databases. Risk Mitigation and Data Governance: •Implement data validation rules and monitoring mechanisms to ensure the accuracy and reliability of data used for reporting and analysis, adhering to data quality standards and regulatory requirements Stakeholder Management and Prioritization: •Work with stakeholders to define project scope, objectives, and deliverables, creating detailed project plans and timelines. •Communicate technical concepts and solutions to both technical and non-technical audiences, tailoring communication style based on the audience. Data Modeling and Warehousing: •Design and implement data models optimized for analytical workloads, using dimensional modeling techniques (e.g., star schema, snowflake schema). •Participate in the design, implementation, and maintenance of data warehouses ensuring data integrity, performance, and scalability. BASIC QUALIFICATIONS •Educational Background: Bachelor's or Master's degree in Computer Science, Statistics, Mathematics, Engineering, or a related quantitative field. •Experience: 1+ years of hands-on experience in Business Intelligence and Digital Transformation projects. •ETL Expertise: Proficiency in Alteryx Designer, including the ability to design and implement complex ETL workflows, and optimize performance. •Data Visualization Proficiency: Proficiency in Tableau Desktop, including the ability to create interactive dashboards, complex calculations, custom visualizations, and performance optimization. •SQL Development Skills: Mastery of SQL, including the ability to write complex queries, stored procedures, views and perform query optimization. •Programming/Statistical Analysis Skills: Working knowledge of R or Python for analytics, data manipulation, and algorithm development. •Data Warehousing Knowledge: In-depth knowledge of data warehousing principles, dimensional modeling techniques (e.g., star schema, snowflake schema), and data quality management. •Communication and Collaboration Abilities: Excellent verbal and written communication skills, with the ability to effectively communicate technical concepts; experience gathering requirements, creating technical documentation, and collaborating with cross-functional teams. •Problem-Solving Acumen: Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues, identify root causes, and develop effective solutions. •Project Management Skills: Proven ability to manage projects, prioritize tasks, and meet deadlines; familiarity with project management methodologies (e.g., Agile, Waterfall) and tools (e.g., JIRA, Confluence). PREFFERED QUALIFICATIONS •Minimum 1+ years of experience supporting a Financial Operations function •Experience in advanced data analytics, statistical modeling, and predictive analytics using tools such as Alteryx, Python, or R; experience with machine learning algorithms and techniques is a plus. •Experience in building and maintaining APIs for data integration and delivery. •Experience with data warehouse platforms such as Snowflake a plus. ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Locations London, Greater London, England, United Kingdom Healthcare & Medical Services We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer Learn More
Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Smarsh is seeking an IT Specialist to join our office in London, Canary Wharf. As the IT Specialist, you will serve and interface with representatives from every department on a regular basis to solve daily challenges and needs. This role requires a high degree of customer service and expertise. You must have the right mix of technical support skills, customer urgency and passion for deploying the right solutions to solve changing business needs. You will have proven experience with macOS, JAMF, Windows, Office 365 applications, and MS Teams. This is a full-time hybrid position working out of our London, Canary Wharf, office. How will you contribute? Provide first-line response to internal customers requiring assistance with IT issues. Respond to requests for technical assistance by phone, email, drive-bys and/or using service desk management system. Track and own issues to resolution and updating the service management system. Troubleshoot and manage mission critical business solutions including but not limited to Windows, macOS, Office 365, MS Teams, computer hardware, and other new and emerging technology solutions. Create and manage Active Directory accounts for corporate users & systems. Maintain desktops, laptops and tablets including both hardware and software. Maintain office devices including multifunction printers, VOIP equipment, mobile devices, and AV equipment. Create, maintain and delete Active Directory accounts for corporate users & systems. Take ownership of macOS/iOS environments, lead administration via Jamf Cloud. Perform other ad-hoc projects or tasks as assigned. Other duties as assigned. What will you bring? Bachelor's degree is preferred. A minimum of 2 years of experience with help desk assistance Demonstrated experience with troubleshooting various computer-related issues. Service Desk Support, Windows and Mac hardware support, M365, Jira, AD, customer service, remote support Proven experience with macOS, Jamf, Windows, Office 365 applications, and MS Teams Or equivalent combination of education and experience. What do we offer? We value our people and offer a competitive salary along with company bonus Strong maternity and paternity scheme A workplace pension scheme Take what you need holiday package Private medical insurance Dental plan Group life assurance Group income protection Employee assistance programme A monthly wellness allowance Adoption assistance Stock options Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely, at Smarsh we encourage an inclusive, high-performing environment. Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions. About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
Jul 05, 2025
Full time
Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Smarsh is seeking an IT Specialist to join our office in London, Canary Wharf. As the IT Specialist, you will serve and interface with representatives from every department on a regular basis to solve daily challenges and needs. This role requires a high degree of customer service and expertise. You must have the right mix of technical support skills, customer urgency and passion for deploying the right solutions to solve changing business needs. You will have proven experience with macOS, JAMF, Windows, Office 365 applications, and MS Teams. This is a full-time hybrid position working out of our London, Canary Wharf, office. How will you contribute? Provide first-line response to internal customers requiring assistance with IT issues. Respond to requests for technical assistance by phone, email, drive-bys and/or using service desk management system. Track and own issues to resolution and updating the service management system. Troubleshoot and manage mission critical business solutions including but not limited to Windows, macOS, Office 365, MS Teams, computer hardware, and other new and emerging technology solutions. Create and manage Active Directory accounts for corporate users & systems. Maintain desktops, laptops and tablets including both hardware and software. Maintain office devices including multifunction printers, VOIP equipment, mobile devices, and AV equipment. Create, maintain and delete Active Directory accounts for corporate users & systems. Take ownership of macOS/iOS environments, lead administration via Jamf Cloud. Perform other ad-hoc projects or tasks as assigned. Other duties as assigned. What will you bring? Bachelor's degree is preferred. A minimum of 2 years of experience with help desk assistance Demonstrated experience with troubleshooting various computer-related issues. Service Desk Support, Windows and Mac hardware support, M365, Jira, AD, customer service, remote support Proven experience with macOS, Jamf, Windows, Office 365 applications, and MS Teams Or equivalent combination of education and experience. What do we offer? We value our people and offer a competitive salary along with company bonus Strong maternity and paternity scheme A workplace pension scheme Take what you need holiday package Private medical insurance Dental plan Group life assurance Group income protection Employee assistance programme A monthly wellness allowance Adoption assistance Stock options Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely, at Smarsh we encourage an inclusive, high-performing environment. Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions. About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Join the team at The Glades, Bromley's premier shopping destination! Opened in 1991 and deeply rooted in Bromley's history, The Glades boasts 135 stores across 464,000 sq ft. JLL are currently seeking a Retail Liaison Manager to contribute to the vibrant atmosphere and exceptional experience we offer our shoppers and the local community. This is a fantastic chance to develop your skills and grow your career within a leading retail environment. Objective of Role To establish and manage productive relationships between retailers & head offices, the shopping centre management team and onsite staff, the managing agent, asset manager and any city centre retailers. To collect and analyse trading intelligence, centre performance statistics and other data and ensure that this information is reported regularly to all parties. This should be communicated to the Centre Director and marketing function in depth to ensure that suitable responses are developed to support retailers and the centre. Delivery will be in line with JLL best practice standards to ensure the highest standards of management to the Centre. Team Structure The Retail Liaison Manager will report to and seek direction from the Centre Director, taking guidance as appropriate. Key Responsibilities and Deliverables Management, collection & knowledge of all data and information regarding centre retailer performance on reporting documents/spreadsheets (or external portal if applicable). Manage and monitor the flow of key indicators from retailers & understanding their business needs Desktop research of national retailer performance Where possible and where relationships allow, support with the collection of retailers annual turnover certificates Establish a productive relationship with retailers, area managers and head offices to provide them with a regular informative review of trading performance Provide the Centre Director and team with periodic reporting of retail performance and centre statistics, present the monthly trading performance to the client and leasing agents Collaborate with the centre marketing team and retailers to develop consumer facing marketing responses to trading performance Generally manage centre communication with the retailers, manage the retailer meetings as direct by the Centre Director, invite guest speakers and encourage attendance and support the retailer newsletter and other communication documents for store managers and staff in partnership with the centre marketing department Encourage retailer participation in centre initiatives through the marketing team and assist the marketing team to collect feedback after events, attend centre marketing events as directed by the Centre Director Fulfil the post of Duty Manager on a regular basis and all related responsibilities including weekend working on a rota basis In conjunction with the Operations Manager, ensure the retailer handbook is kept updated working with all centre departments Monitor the retail comings and goings within the city and the regional competition Monitor the retailers for lease compliance and champion core trading hours Manage the retailer inductions Manage the centre's annual community day and monitor Take the centre lead on any centre participation on retail apprenticeships Manage the Retailer Awards in conjunction with the marketing team Support the Commercialisation Coordinator to ensure high standards of presentation and merchandising at all times Manage the centre remote storage requirements Experience Knowledge and Qualifications Retail Management qualification (NVQ/City & Guilds/etc.) preferable Must have a solid background in different levels of retail management in a customer facing environment Must be confident with extensive retail data analysis and trends IT Literate Ideally Maths and English GCSE/ O Level or equivalent Competencies and Attributes A good communicator to a variety of audiences Autonomous approach to workload and self-motivating Strong analytical skills - an ability to decipher and interpret large amounts of data Strong organisational skills - an ability to work without close supervision and prioritise The confidence to establish a dialogue with anyone internal or external to the business Strong customer relations skills and an ability to integrate with a diverse and changing environment Ability to positively interact with key stakeholders. Strong communication skills, both verbal and written. Able to work on own initiative, to listen and willingness to learn. Ability to demonstrate utmost discretion when dealing with all sensitive and confidential information Ability to multi-task in a fast-moving environment Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Activate your Personal JLL Job Alerts Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each ofusunique. We help ourpeople thrive, grow meaningful careersand find a place where they belong.Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, .
Jul 05, 2025
Full time
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Join the team at The Glades, Bromley's premier shopping destination! Opened in 1991 and deeply rooted in Bromley's history, The Glades boasts 135 stores across 464,000 sq ft. JLL are currently seeking a Retail Liaison Manager to contribute to the vibrant atmosphere and exceptional experience we offer our shoppers and the local community. This is a fantastic chance to develop your skills and grow your career within a leading retail environment. Objective of Role To establish and manage productive relationships between retailers & head offices, the shopping centre management team and onsite staff, the managing agent, asset manager and any city centre retailers. To collect and analyse trading intelligence, centre performance statistics and other data and ensure that this information is reported regularly to all parties. This should be communicated to the Centre Director and marketing function in depth to ensure that suitable responses are developed to support retailers and the centre. Delivery will be in line with JLL best practice standards to ensure the highest standards of management to the Centre. Team Structure The Retail Liaison Manager will report to and seek direction from the Centre Director, taking guidance as appropriate. Key Responsibilities and Deliverables Management, collection & knowledge of all data and information regarding centre retailer performance on reporting documents/spreadsheets (or external portal if applicable). Manage and monitor the flow of key indicators from retailers & understanding their business needs Desktop research of national retailer performance Where possible and where relationships allow, support with the collection of retailers annual turnover certificates Establish a productive relationship with retailers, area managers and head offices to provide them with a regular informative review of trading performance Provide the Centre Director and team with periodic reporting of retail performance and centre statistics, present the monthly trading performance to the client and leasing agents Collaborate with the centre marketing team and retailers to develop consumer facing marketing responses to trading performance Generally manage centre communication with the retailers, manage the retailer meetings as direct by the Centre Director, invite guest speakers and encourage attendance and support the retailer newsletter and other communication documents for store managers and staff in partnership with the centre marketing department Encourage retailer participation in centre initiatives through the marketing team and assist the marketing team to collect feedback after events, attend centre marketing events as directed by the Centre Director Fulfil the post of Duty Manager on a regular basis and all related responsibilities including weekend working on a rota basis In conjunction with the Operations Manager, ensure the retailer handbook is kept updated working with all centre departments Monitor the retail comings and goings within the city and the regional competition Monitor the retailers for lease compliance and champion core trading hours Manage the retailer inductions Manage the centre's annual community day and monitor Take the centre lead on any centre participation on retail apprenticeships Manage the Retailer Awards in conjunction with the marketing team Support the Commercialisation Coordinator to ensure high standards of presentation and merchandising at all times Manage the centre remote storage requirements Experience Knowledge and Qualifications Retail Management qualification (NVQ/City & Guilds/etc.) preferable Must have a solid background in different levels of retail management in a customer facing environment Must be confident with extensive retail data analysis and trends IT Literate Ideally Maths and English GCSE/ O Level or equivalent Competencies and Attributes A good communicator to a variety of audiences Autonomous approach to workload and self-motivating Strong analytical skills - an ability to decipher and interpret large amounts of data Strong organisational skills - an ability to work without close supervision and prioritise The confidence to establish a dialogue with anyone internal or external to the business Strong customer relations skills and an ability to integrate with a diverse and changing environment Ability to positively interact with key stakeholders. Strong communication skills, both verbal and written. Able to work on own initiative, to listen and willingness to learn. Ability to demonstrate utmost discretion when dealing with all sensitive and confidential information Ability to multi-task in a fast-moving environment Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Activate your Personal JLL Job Alerts Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each ofusunique. We help ourpeople thrive, grow meaningful careersand find a place where they belong.Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, .
Company Description Experian is a global data and technology company that empowers opportunities for people and businesses worldwide. We innovate in lending practices, fraud prevention, healthcare, marketing solutions, and automotive insights through our unique combination of data, analytics, and software. Our mission is to help millions achieve their financial goals while saving time and money. We operate across various markets, including financial services, healthcare, automotive, agribusiness, and insurance. As a FTSE 100 company listed on the London Stock Exchange (EXPN), we employ 22,500 people across 32 countries, with our headquarters in Dublin, Ireland. Learn more at Job Description We are seeking a Senior Systems Administrator to support and diagnose incidents within the Colleague Technology Support group, adhering to established service levels. The role covers server, desktop, laptop, mobile device support, domain, security, and network services. Additionally, support for our Green Room live broadcast events is included. This position reports to the Colleague Technology Operations Manager and is based onsite in London Victoria. Key Responsibilities: Support multiple platforms including Windows, MacOS, iOS, and Android. Assist VIP and executive support staff with onsite, remote, and occasional home support, including after-hours and on-call duties. Support technology for special events and webinars. Identify and escalate issues to leadership or other IT teams for resolution. Manage enterprise solutions across device management platforms (Microsoft, Apple, Android) and Microsoft O365. Design solutions using Intune, Azure, and JAMF. Troubleshoot WAN/LAN issues, including patch deployment and replication. Create support knowledge base articles for team reference. Qualifications: Deep technical knowledge of Active Directory, Desktop Engineering, Identity and Access Management, Device Management, and Endpoint Security. Experience supporting Mac devices with Jamf. Proficiency in ITSM processes, incident and problem management, using ITSM tools. Understanding of network concepts such as IP addressing, DNS, DHCP. Experience with device management tools like JAMF, Intune, SCCM. Proficiency with Microsoft 365 suite. Experience supporting large event platforms like GoTo Webinar, Teams Live Event. Additional Information At Experian, we celebrate individuality and foster a culture of diversity, equity, and inclusion. Our people-first approach has earned recognition as one of the World's Best Workplaces 2024, among other accolades. We are committed to equal opportunity employment and welcome applicants of all backgrounds. If accommodations are needed, please inform us early. Join us in creating a better tomorrow. Discover what it's like to work at Experian .
Jul 05, 2025
Full time
Company Description Experian is a global data and technology company that empowers opportunities for people and businesses worldwide. We innovate in lending practices, fraud prevention, healthcare, marketing solutions, and automotive insights through our unique combination of data, analytics, and software. Our mission is to help millions achieve their financial goals while saving time and money. We operate across various markets, including financial services, healthcare, automotive, agribusiness, and insurance. As a FTSE 100 company listed on the London Stock Exchange (EXPN), we employ 22,500 people across 32 countries, with our headquarters in Dublin, Ireland. Learn more at Job Description We are seeking a Senior Systems Administrator to support and diagnose incidents within the Colleague Technology Support group, adhering to established service levels. The role covers server, desktop, laptop, mobile device support, domain, security, and network services. Additionally, support for our Green Room live broadcast events is included. This position reports to the Colleague Technology Operations Manager and is based onsite in London Victoria. Key Responsibilities: Support multiple platforms including Windows, MacOS, iOS, and Android. Assist VIP and executive support staff with onsite, remote, and occasional home support, including after-hours and on-call duties. Support technology for special events and webinars. Identify and escalate issues to leadership or other IT teams for resolution. Manage enterprise solutions across device management platforms (Microsoft, Apple, Android) and Microsoft O365. Design solutions using Intune, Azure, and JAMF. Troubleshoot WAN/LAN issues, including patch deployment and replication. Create support knowledge base articles for team reference. Qualifications: Deep technical knowledge of Active Directory, Desktop Engineering, Identity and Access Management, Device Management, and Endpoint Security. Experience supporting Mac devices with Jamf. Proficiency in ITSM processes, incident and problem management, using ITSM tools. Understanding of network concepts such as IP addressing, DNS, DHCP. Experience with device management tools like JAMF, Intune, SCCM. Proficiency with Microsoft 365 suite. Experience supporting large event platforms like GoTo Webinar, Teams Live Event. Additional Information At Experian, we celebrate individuality and foster a culture of diversity, equity, and inclusion. Our people-first approach has earned recognition as one of the World's Best Workplaces 2024, among other accolades. We are committed to equal opportunity employment and welcome applicants of all backgrounds. If accommodations are needed, please inform us early. Join us in creating a better tomorrow. Discover what it's like to work at Experian .
At Flui Technologies we are all about progression and constantly challenging and developing ourselves as individuals and as a company. We have been providing business critical solutions to customers in the utilities sector for over 20 years. We deliver scalable and reliable transactional, data handling and analytics solutions. As a company we are committed to meeting and exceeding our customers' expectations such that we are the first choice for continuing to provide services to them in the long term. We champion 'Growth from Within', both for individuals to challenge themselves to grow, seize opportunities and enjoy continuous development, whilst also investing in our demonstrable talent as the future leaders of our business and industry. Flui Technologies is part of the Jonas Software Operating Group within Constellation Software Inc. The Jonas Group are the leading provider of enterprise full-service software solutions to a number of vertical markets including the following hospitality focused industries: Education, Foodservices, Leisure, Club, and Attractions. Jonas has over 60,000 customers, in over 17 countries worldwide. Jonas' focus is on creating long term relationships with our customers and ensuring we meet and exceed their software and service needs. WHAT YOU'LL BE DOING Reporting to the Delivery, Quality and Control Manager, the QA Test Lead will play a key role within our Research, Development, and Product function. We are seeking a dedicated and proactive individual with a passion for quality to take on this rewarding and dynamic role. As QA Test Lead, you will oversee the testing lifecycle across projects, providing leadership and direction to the test team to ensure delivery of high-quality products that align with customer expectations. This role is integral to maintaining software excellence and upholding testing best practices. You will collaborate closely with Product Managers and Product Owners to review and translate business requirements into effective test strategies, contributing to the overall success of our development initiatives. ROLE RESPONSIBILTILES Key Responsibilities: Responsibilities will include: Collaborate with Product Managers and Product Owners to gain a thorough understanding of business and functional requirements Lead and organise the junior QA team across multiple projects, prioritising tasks and delegating work effectively to meet deadlines Monitor and track testing progress, identifying and resolving blockers to ensure timely delivery Serve as the first point of escalation for the junior QA team, providing guidance and support on complex issues Partner with Product Managers to triage and investigate production issues, ensuring swift resolution Prepare comprehensive test reports and present findings to senior stakeholders Identify skill gaps within the QA team and collaborate with management to support professional development and training initiatives Develop and maintain test scripts based on detailed business requirements and user stories Create, manage, and update test data to support various test scenarios Execute test cases, accurately document results, and maintain evidence within the project management system Log, track, and verify defects in the project management tool, including documenting fixes and collaborating with developers to validate resolutions Work closely with development teams to clarify bug behaviour and expected outcomes Manage and prioritise tasks across concurrent projects, ensuring efficient use of time and resources Maintain flexibility to work on multiple projects simultaneously in a fast-paced, deadline-driven environment. Key Skills & Experience: Knowledge of the industry in which Flui operates (Utility industry market messaging and orchestration/Smart meter messaging and management/DCC Adaptor) is essential for this role as is the willingness to adapt and stay current with continuing industry change Extensive experience in Software Testing Experience of hiring, mentoring and developing a QA team Experience of being a first point of contact for clients and stakeholders Experience in developing comprehensive Test Plans for Software Projects Experience in creating and presenting QA reports to management Experience in manual testing of mobile, web and desktop applications Knowledge of the software development lifecycle Understanding in black box test techniques Experience of QA tracking systems such as Azure DevOps or similar Experience of producing test cases, test scripts, and test data based upon business requirements Microsoft Office experience, particularly Excel and Word Intermediate experience in using SQL. Personal Attributes: Leadership Skills: Confident leading a team, delegating tasks, and mentoring junior testers effectively Detail-Oriented: Demonstrates precision and accuracy in testing activities, ensuring high-quality deliverables Analytical Thinker: Strong problem-solving skills with the ability to break down complex issues into manageable components Proactive Attitude: Takes initiative to identify potential issues and suggest improvements before they become problems Excellent Communicator: Able to convey technical concepts clearly to both technical and non-technical stakeholders Customer-Focused: Keeps the end-user experience top of mind when designing and executing test cases Adaptable: Thrives in dynamic environments and adjusts quickly to shifting priorities or changes in project scope. Other desirable but not essential experience: Advanced Software Testing qualification (above ISTQB Foundation) Understanding of test automation frameworks Experience of liaising with stakeholders regarding production issues. WHY JONAS SOFTWARE? Be part of a dynamic and innovative global organisation Competitive compensation and benefits package Opportunities for career growth within our expansive portfolio Join a collaborative environment that champions diversity, equity, and inclusion, creating a space where everyone can excel. WHAT OUR EMPLOYEES SAY ABOUT US See what our employees say about us in the highlights video from our Jonas Annual Business Awards 2023 and our 'Every Person Matters' video from our Jonas Annual Business Awards 2024 ADDITIONAL INFORMATION LOCATION Remote (ability to travel, sometimes at short notice) The position is based in the UK SALARY BENEFITS 25 days annual leave 10 days rolling sick plan, including extended illness pay Pension 5% EE and 4% ER (increases after 3 years to a max of 6%) Life Assurance 4x base salary Private Health Insurance Option to join the CSI Employee Share Purchase Scheme Personal Travel Insurance Cycle to Work scheme Discounted gym membership Discounted high street retailer scheme. MUCH MORE THAN A BENEFIT Internal Mentor programme Employee Assistance Program (EAP) and Mental Health First Aiders to support you Jonas Europe & Jonas Global networking events (JABAs, GROW, JSA). Join communities, build networks and collaborate with your colleagues across the Global Group. OUR DEIB COMMITMENT Our people define us and, at Jonas, we believe that diversity in all its forms enriches our organisation and drives innovation. We actively seek to create an environment where all employees feel valued, heard, and empowered to contribute their best work. We do not discriminate on the basis of any protected characteristic and are dedicated to providing equal opportunities for all. Come and be part of a team where your unique background and experiences are celebrated! We strongly encourage applications from candidates of all backgrounds, including those from underrepresented groups such as women, ethnic minorities, people with disabilities, and LGBTQ+ individuals and we are committed to creating an interview and hiring process that is accessible and inclusive for everyone. FLEX WORKS CULTURE Here at Jonas Software UK & Europe, we see flexibility as a game-changer. We truly believe that working flexibly together helps to increase our innovation, growth and productivity, as well as supports our employees' wellbeing and helps to provide great places to work. For most roles, the following types of flexibility are usually possible: working location, number of hours/days worked, different start and finishing times, flexible lunch break arrangements, agreed core hours, flexible hours, an element of working from home, compressed hours. Many of our employees work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Business Unit: Flui Tech - UK Scheduled Weekly Hours: 37.5 Job Description: QA Test Lead ABOUT US At Flui Technologies we are all about progression and constantly challenging and developing ourselves as individuals and as a company . click apply for full job details
Jul 05, 2025
Full time
At Flui Technologies we are all about progression and constantly challenging and developing ourselves as individuals and as a company. We have been providing business critical solutions to customers in the utilities sector for over 20 years. We deliver scalable and reliable transactional, data handling and analytics solutions. As a company we are committed to meeting and exceeding our customers' expectations such that we are the first choice for continuing to provide services to them in the long term. We champion 'Growth from Within', both for individuals to challenge themselves to grow, seize opportunities and enjoy continuous development, whilst also investing in our demonstrable talent as the future leaders of our business and industry. Flui Technologies is part of the Jonas Software Operating Group within Constellation Software Inc. The Jonas Group are the leading provider of enterprise full-service software solutions to a number of vertical markets including the following hospitality focused industries: Education, Foodservices, Leisure, Club, and Attractions. Jonas has over 60,000 customers, in over 17 countries worldwide. Jonas' focus is on creating long term relationships with our customers and ensuring we meet and exceed their software and service needs. WHAT YOU'LL BE DOING Reporting to the Delivery, Quality and Control Manager, the QA Test Lead will play a key role within our Research, Development, and Product function. We are seeking a dedicated and proactive individual with a passion for quality to take on this rewarding and dynamic role. As QA Test Lead, you will oversee the testing lifecycle across projects, providing leadership and direction to the test team to ensure delivery of high-quality products that align with customer expectations. This role is integral to maintaining software excellence and upholding testing best practices. You will collaborate closely with Product Managers and Product Owners to review and translate business requirements into effective test strategies, contributing to the overall success of our development initiatives. ROLE RESPONSIBILTILES Key Responsibilities: Responsibilities will include: Collaborate with Product Managers and Product Owners to gain a thorough understanding of business and functional requirements Lead and organise the junior QA team across multiple projects, prioritising tasks and delegating work effectively to meet deadlines Monitor and track testing progress, identifying and resolving blockers to ensure timely delivery Serve as the first point of escalation for the junior QA team, providing guidance and support on complex issues Partner with Product Managers to triage and investigate production issues, ensuring swift resolution Prepare comprehensive test reports and present findings to senior stakeholders Identify skill gaps within the QA team and collaborate with management to support professional development and training initiatives Develop and maintain test scripts based on detailed business requirements and user stories Create, manage, and update test data to support various test scenarios Execute test cases, accurately document results, and maintain evidence within the project management system Log, track, and verify defects in the project management tool, including documenting fixes and collaborating with developers to validate resolutions Work closely with development teams to clarify bug behaviour and expected outcomes Manage and prioritise tasks across concurrent projects, ensuring efficient use of time and resources Maintain flexibility to work on multiple projects simultaneously in a fast-paced, deadline-driven environment. Key Skills & Experience: Knowledge of the industry in which Flui operates (Utility industry market messaging and orchestration/Smart meter messaging and management/DCC Adaptor) is essential for this role as is the willingness to adapt and stay current with continuing industry change Extensive experience in Software Testing Experience of hiring, mentoring and developing a QA team Experience of being a first point of contact for clients and stakeholders Experience in developing comprehensive Test Plans for Software Projects Experience in creating and presenting QA reports to management Experience in manual testing of mobile, web and desktop applications Knowledge of the software development lifecycle Understanding in black box test techniques Experience of QA tracking systems such as Azure DevOps or similar Experience of producing test cases, test scripts, and test data based upon business requirements Microsoft Office experience, particularly Excel and Word Intermediate experience in using SQL. Personal Attributes: Leadership Skills: Confident leading a team, delegating tasks, and mentoring junior testers effectively Detail-Oriented: Demonstrates precision and accuracy in testing activities, ensuring high-quality deliverables Analytical Thinker: Strong problem-solving skills with the ability to break down complex issues into manageable components Proactive Attitude: Takes initiative to identify potential issues and suggest improvements before they become problems Excellent Communicator: Able to convey technical concepts clearly to both technical and non-technical stakeholders Customer-Focused: Keeps the end-user experience top of mind when designing and executing test cases Adaptable: Thrives in dynamic environments and adjusts quickly to shifting priorities or changes in project scope. Other desirable but not essential experience: Advanced Software Testing qualification (above ISTQB Foundation) Understanding of test automation frameworks Experience of liaising with stakeholders regarding production issues. WHY JONAS SOFTWARE? Be part of a dynamic and innovative global organisation Competitive compensation and benefits package Opportunities for career growth within our expansive portfolio Join a collaborative environment that champions diversity, equity, and inclusion, creating a space where everyone can excel. WHAT OUR EMPLOYEES SAY ABOUT US See what our employees say about us in the highlights video from our Jonas Annual Business Awards 2023 and our 'Every Person Matters' video from our Jonas Annual Business Awards 2024 ADDITIONAL INFORMATION LOCATION Remote (ability to travel, sometimes at short notice) The position is based in the UK SALARY BENEFITS 25 days annual leave 10 days rolling sick plan, including extended illness pay Pension 5% EE and 4% ER (increases after 3 years to a max of 6%) Life Assurance 4x base salary Private Health Insurance Option to join the CSI Employee Share Purchase Scheme Personal Travel Insurance Cycle to Work scheme Discounted gym membership Discounted high street retailer scheme. MUCH MORE THAN A BENEFIT Internal Mentor programme Employee Assistance Program (EAP) and Mental Health First Aiders to support you Jonas Europe & Jonas Global networking events (JABAs, GROW, JSA). Join communities, build networks and collaborate with your colleagues across the Global Group. OUR DEIB COMMITMENT Our people define us and, at Jonas, we believe that diversity in all its forms enriches our organisation and drives innovation. We actively seek to create an environment where all employees feel valued, heard, and empowered to contribute their best work. We do not discriminate on the basis of any protected characteristic and are dedicated to providing equal opportunities for all. Come and be part of a team where your unique background and experiences are celebrated! We strongly encourage applications from candidates of all backgrounds, including those from underrepresented groups such as women, ethnic minorities, people with disabilities, and LGBTQ+ individuals and we are committed to creating an interview and hiring process that is accessible and inclusive for everyone. FLEX WORKS CULTURE Here at Jonas Software UK & Europe, we see flexibility as a game-changer. We truly believe that working flexibly together helps to increase our innovation, growth and productivity, as well as supports our employees' wellbeing and helps to provide great places to work. For most roles, the following types of flexibility are usually possible: working location, number of hours/days worked, different start and finishing times, flexible lunch break arrangements, agreed core hours, flexible hours, an element of working from home, compressed hours. Many of our employees work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Business Unit: Flui Tech - UK Scheduled Weekly Hours: 37.5 Job Description: QA Test Lead ABOUT US At Flui Technologies we are all about progression and constantly challenging and developing ourselves as individuals and as a company . click apply for full job details
Our client, a leading entity in Londons' Public Sector, is currently seeking a Senior Parking Projects Manager to join their team on a contract basis. Key skills required for this role CPZ, Parking, GIS, AutoCAD, Senior Parking Projects Manager, Parking Projects Manager Important Experience of delivering Controlled Parking Zones and a good understanding of Parking Legislation Job Requirements and Responsibilities: Expertise in CAD and GIS systems. Overseeing, coordinating, and quality checking the work of staff and contractors conducting desktop and on-street surveys of the borough's roads. Experience in parking design is an advantage. Ability to provide examples of work as part of the application. Availability to start as soon as possible. Role Purpose and Key Responsibilities: Support the Head of Service and Senior Parking Engineer in driving continuous development, improvement, efficiency, and success of the department through effective leadership, budget management, strategic planning, and governance. Lead the delivery of parking projects on time and within budget, including identifying and managing funding streams, governance arrangements, and complex interdependent project plans. Collaborate with internal and external partners, particularly the parking design contractor and relevant consultants. Interpret and assess progress against an evolving programme of improvements. Report on project progress, design new projects, ensure timely project closure, and evaluate project success. Provide financial estimates and statistics for annual capital and revenue budgets, and detailed costs for specific projects or claims for payment. Ensure baseline financial performance is established and communicated before project commencement, with systems in place to measure impact against the initial position. Prepare Conditions of Contract and Specifications using standard forms, and develop Bills of Quantities, Schedules of Rates, and other tender documents. Ensure that all contractual specifications are met and that performance, quality, budgetary, and statutory requirements are achieved. Work with the Head of Service to promote flexibility, quality management, customer care, business awareness, and a focus on success factors among staff. Lead commissioning activities where projects are outsourced, including developing specifications and business rules aligned with key project deliverables. If you are an expert in parking projects and are looking to make an impact in a high-profile role, we encourage you to apply now. Matchtech is a STEM Recruitment Specialist, with over 40 years' experience
Jul 05, 2025
Full time
Our client, a leading entity in Londons' Public Sector, is currently seeking a Senior Parking Projects Manager to join their team on a contract basis. Key skills required for this role CPZ, Parking, GIS, AutoCAD, Senior Parking Projects Manager, Parking Projects Manager Important Experience of delivering Controlled Parking Zones and a good understanding of Parking Legislation Job Requirements and Responsibilities: Expertise in CAD and GIS systems. Overseeing, coordinating, and quality checking the work of staff and contractors conducting desktop and on-street surveys of the borough's roads. Experience in parking design is an advantage. Ability to provide examples of work as part of the application. Availability to start as soon as possible. Role Purpose and Key Responsibilities: Support the Head of Service and Senior Parking Engineer in driving continuous development, improvement, efficiency, and success of the department through effective leadership, budget management, strategic planning, and governance. Lead the delivery of parking projects on time and within budget, including identifying and managing funding streams, governance arrangements, and complex interdependent project plans. Collaborate with internal and external partners, particularly the parking design contractor and relevant consultants. Interpret and assess progress against an evolving programme of improvements. Report on project progress, design new projects, ensure timely project closure, and evaluate project success. Provide financial estimates and statistics for annual capital and revenue budgets, and detailed costs for specific projects or claims for payment. Ensure baseline financial performance is established and communicated before project commencement, with systems in place to measure impact against the initial position. Prepare Conditions of Contract and Specifications using standard forms, and develop Bills of Quantities, Schedules of Rates, and other tender documents. Ensure that all contractual specifications are met and that performance, quality, budgetary, and statutory requirements are achieved. Work with the Head of Service to promote flexibility, quality management, customer care, business awareness, and a focus on success factors among staff. Lead commissioning activities where projects are outsourced, including developing specifications and business rules aligned with key project deliverables. If you are an expert in parking projects and are looking to make an impact in a high-profile role, we encourage you to apply now. Matchtech is a STEM Recruitment Specialist, with over 40 years' experience
The Rodial Group was founded by London-based entrepreneur, speaker and best-selling author Maria Hatzistefanis in 1999. She has been creating bestselling skincare for over 25 years for skincare sister brands Rodial and Nip + Fab. Rodial, with its hi-tech, innovative and iconic skincare and complexion products, is loved and used by customers and high-profile names around the world, while Nip + Fab's mission is simple: to provide customers with luxury, science-based skincare formulations at high-street prices and empower them with ingredient knowledge. We are a female-led and founded independent group and live by our values. We champion each other and encourage ourselves and our customers to aim high through our products, events, engagements, publications and high-profile partnerships. Today, both Rodial and Nip + Fab products are available worldwide in 30+ countries, in both prestigious luxury department stores and multiple high-street retailers and pharmacies. The Position We are looking for an Ecommerce Trading Manager to drive success across our Rodial eCommerce business. You will be responsible for maximising online sales and conversions across the Rodial website and related channels. This is a pivotal role in the Ecommerce team, ensuring that all digital activations are delivered and you will work to identify and implement opportunities to drive sales, analysing all aspects of the customer conversion funnel to maximise conversion, alongside continuous optimisation of the customer journey. Please note this role is 4 days a week in the office in W11, and 1 day from home. Key Responsibilities Supporting the Head of Ecommerce with the digital strategy and budgeting for each region and channel Planning promotional activities to deliver the trade and marketing calendar on time, and brief and maintain communication with internal teams and key third party agencies on upcoming plans Identify trends in performance and suggest new ways to build additional revenue streams, ensuring you are highlighting sales and conversion trends against forecast and previous performance Briefing and testing new functionalities for the website with the development agency, continuously optimising mobile and desktop websites Plan and execute a CRM strategy for Email, SMS and Loyalty, and provide day to day support for digital marketing agencies and CRO teams on plans and deliverables Maintain regular communication with the Customer Service Lead and cross-functional teams in order to continuously improve the customer experience across all direct touchpoints with the brand Liaise with the Supply Chain and Operations teams to ensure that stock levels across the website are correct at all times, and that key stock lines are being delivered The successful candidate will have the following; Proven experience in a similar eCommerce role, with Beauty experience desirable Passion for the customer and all elements of customer experience Strong commercial acumen, but with a creative eye to ensure the website is as visually appealing as possible Experience using industry recognised CMS systems (Shopify, Magento etc) Experience managing third-party digital marketing agencies The ability to identify opportunities to improve efficiencies, always seeking best practice The ability to be both reactive and innovative
Jul 05, 2025
Full time
The Rodial Group was founded by London-based entrepreneur, speaker and best-selling author Maria Hatzistefanis in 1999. She has been creating bestselling skincare for over 25 years for skincare sister brands Rodial and Nip + Fab. Rodial, with its hi-tech, innovative and iconic skincare and complexion products, is loved and used by customers and high-profile names around the world, while Nip + Fab's mission is simple: to provide customers with luxury, science-based skincare formulations at high-street prices and empower them with ingredient knowledge. We are a female-led and founded independent group and live by our values. We champion each other and encourage ourselves and our customers to aim high through our products, events, engagements, publications and high-profile partnerships. Today, both Rodial and Nip + Fab products are available worldwide in 30+ countries, in both prestigious luxury department stores and multiple high-street retailers and pharmacies. The Position We are looking for an Ecommerce Trading Manager to drive success across our Rodial eCommerce business. You will be responsible for maximising online sales and conversions across the Rodial website and related channels. This is a pivotal role in the Ecommerce team, ensuring that all digital activations are delivered and you will work to identify and implement opportunities to drive sales, analysing all aspects of the customer conversion funnel to maximise conversion, alongside continuous optimisation of the customer journey. Please note this role is 4 days a week in the office in W11, and 1 day from home. Key Responsibilities Supporting the Head of Ecommerce with the digital strategy and budgeting for each region and channel Planning promotional activities to deliver the trade and marketing calendar on time, and brief and maintain communication with internal teams and key third party agencies on upcoming plans Identify trends in performance and suggest new ways to build additional revenue streams, ensuring you are highlighting sales and conversion trends against forecast and previous performance Briefing and testing new functionalities for the website with the development agency, continuously optimising mobile and desktop websites Plan and execute a CRM strategy for Email, SMS and Loyalty, and provide day to day support for digital marketing agencies and CRO teams on plans and deliverables Maintain regular communication with the Customer Service Lead and cross-functional teams in order to continuously improve the customer experience across all direct touchpoints with the brand Liaise with the Supply Chain and Operations teams to ensure that stock levels across the website are correct at all times, and that key stock lines are being delivered The successful candidate will have the following; Proven experience in a similar eCommerce role, with Beauty experience desirable Passion for the customer and all elements of customer experience Strong commercial acumen, but with a creative eye to ensure the website is as visually appealing as possible Experience using industry recognised CMS systems (Shopify, Magento etc) Experience managing third-party digital marketing agencies The ability to identify opportunities to improve efficiencies, always seeking best practice The ability to be both reactive and innovative
The role As an experienced software QA engineer in manual and automation testing, you will play a pivotal role in ensuring Definely's products using the latest AI technologies are aggressively tested and meet our exemplary standards of quality and reliability as we release new features and products for desktop and web. Our customers trust us to provide accurate information about their legal documents and contracts to draft, review, extract and execute their agreements using AI. Key Responsibilities In-depth understanding of Definely software products, critically analyzing use cases, and designing and executing comprehensive automated and manual test scripts and test plans to evaluate software functionality, quality, stability, security, and performance. Design, develop, and execute automated tests for AI and non-AI services and systems in C# or Python. Thorough documentation of test plans and test cases to ensure clarity and traceability throughout the testing process. Identification and detailed reporting of bugs, contributing to the enhancement of software quality such as code reviews. Execution of various types of testing, covering both frontend and backend systems, including individual software components, features, and applications. This encompasses acceptance, integration, UI/UX, performance, security, smoke, and regression testing. Continuously improve the manual and automation testing process and coverage by implementing new tools and techniques. Collaborate and communicate with project managers, architects, developers, and QAs on identifying outcomes and results. About you Minimum 3 years of manual and automation testing experience in desktop and/or web applications including API and end-to-end testing experience with frontend and backend systems. Proficient in C# or Python to build, maintain, and execute automated test suites. Experience working on AI/LLM projects such as testing model accuracy, correctness, completeness, and performance is a plus. Experience with Azure OpenAI Service, AWS Bedrock, and/or AWS Sagemaker is a plus. Experience in software QA methodologies, tools and processes. Experience in mapping test strategies to requirements, creating detailed test cases and test plans, and preparing test data. Working knowledge with test case management tools (e.g. TestRail). Good relational and/or non-relational database experience. Strong collaboration and communication skills as you will be working together with DEVs, QAs, and other key stakeholders in multiple areas. Experience with agile software development methodologies such as Scrum or Kanban. Familiarity and/or experience with Microsoft Office, Postman, Jira, Confluence, Bitbucket, Git, TeamCity, Octopus Deploy, Microsoft Azure, and Amazon AWS. Someone who isn't afraid of responsibility, loves learning and sharing, and a down-to-earth personality. Software certifications are a bonus. About Definely At Definely, we're on a mission to simplify the way legal professionals access and understand complex information in legal documents. Trusted by a global community of customers, our LegalTech solutions integrate seamlessly into lawyers' daily workflows, making it easier to draft, review and navigate even the most complex contracts. Our products provide instant access to essential information, enabling legal teams to review clauses and provisions in context, reduce risk and work more efficiently - all without disrupting their flow. At Definely, we're dedicated to solving real challenges faced by legal professionals. Joining Definely means becoming part of a forward-thinking, collaborative team that prioritises innovation and people. We create a supportive environment driven by a shared commitment to connection, growth and success. Recognised in the top 25 of Deloitte's prestigious UK Technology Fast50 in 2023 and backed by Microsoft, Google and Octopus Ventures, we're trusted by leading law firms and in-house legal teams, including A&O Shearman, Dentons, Deloitte, and Barclays, to streamline their workflows and mitigate risks. What we offer Competitive Salary We offer a highly competitive salary that reflects your skills, experience, and contributions. Impact & Growth Join a fast-growing startup where your ideas matter; experiment, innovate, and see your work come to life. High-Performance Culture Work in a truly meritocratic environment alongside ambitious, driven professionals who push each other to excel. Prestigious Partnerships Collaborate with some of the world's top law firms, financial institutions, and multinational corporations. Prime London Location & Hybrid Flexibility Enjoy a vibrant office in the heart of Aldgate with the option to work in a hybrid environment. We tend to come into the office 2-3 times a week, although you can come in more! Ongoing Learning & Development Access top-tier training, mentorship, and continuous support to advance your career. Time Off Enjoy 25 days of holiday per year, plus UK bank holidays, to recharge and unwind. Pension Plan Secure your future with our competitive pension scheme. Private Healthcare Access to Vitality healthcare, including dental and optical. Flexible Working Work in a way that suits your lifestyle, with the freedom to balance professional and personal priorities. Enhanced Parental Leave We support working parents with generous parental leave policies that go far beyond statutory requirements. Cycle to Work Scheme Save on a new bike and accessories while promoting a healthier, more sustainable commute. Workplace Nursery Scheme Saving working parents lots of money through our salary sacrifice scheme! Top-Quality Equipment Get the tools you need to perform at your best, from cutting-edge tech to ergonomic office setups. Data Privacy Notice By submitting your application, you agree that DEFEYENE LEGAL SOLUTIONS LIMITED ('Definely') may collect, process, and store your personal data as part of our recruitment process. We will use the information you provide to assess your qualifications for the role you are applying for and to communicate with you regarding your application.Your personal data will be stored for up to 12 months, after which it will be securely deleted unless we have another lawful basis to retain it. You have the right to access, correct, or request the deletion of your data at any time.For more details on how we handle your personal data and your rights, please send us an email to and we will send your our privacy policy. If you have any concerns about how your data is being processed, please do not hesitate to contact us.
Jul 05, 2025
Full time
The role As an experienced software QA engineer in manual and automation testing, you will play a pivotal role in ensuring Definely's products using the latest AI technologies are aggressively tested and meet our exemplary standards of quality and reliability as we release new features and products for desktop and web. Our customers trust us to provide accurate information about their legal documents and contracts to draft, review, extract and execute their agreements using AI. Key Responsibilities In-depth understanding of Definely software products, critically analyzing use cases, and designing and executing comprehensive automated and manual test scripts and test plans to evaluate software functionality, quality, stability, security, and performance. Design, develop, and execute automated tests for AI and non-AI services and systems in C# or Python. Thorough documentation of test plans and test cases to ensure clarity and traceability throughout the testing process. Identification and detailed reporting of bugs, contributing to the enhancement of software quality such as code reviews. Execution of various types of testing, covering both frontend and backend systems, including individual software components, features, and applications. This encompasses acceptance, integration, UI/UX, performance, security, smoke, and regression testing. Continuously improve the manual and automation testing process and coverage by implementing new tools and techniques. Collaborate and communicate with project managers, architects, developers, and QAs on identifying outcomes and results. About you Minimum 3 years of manual and automation testing experience in desktop and/or web applications including API and end-to-end testing experience with frontend and backend systems. Proficient in C# or Python to build, maintain, and execute automated test suites. Experience working on AI/LLM projects such as testing model accuracy, correctness, completeness, and performance is a plus. Experience with Azure OpenAI Service, AWS Bedrock, and/or AWS Sagemaker is a plus. Experience in software QA methodologies, tools and processes. Experience in mapping test strategies to requirements, creating detailed test cases and test plans, and preparing test data. Working knowledge with test case management tools (e.g. TestRail). Good relational and/or non-relational database experience. Strong collaboration and communication skills as you will be working together with DEVs, QAs, and other key stakeholders in multiple areas. Experience with agile software development methodologies such as Scrum or Kanban. Familiarity and/or experience with Microsoft Office, Postman, Jira, Confluence, Bitbucket, Git, TeamCity, Octopus Deploy, Microsoft Azure, and Amazon AWS. Someone who isn't afraid of responsibility, loves learning and sharing, and a down-to-earth personality. Software certifications are a bonus. About Definely At Definely, we're on a mission to simplify the way legal professionals access and understand complex information in legal documents. Trusted by a global community of customers, our LegalTech solutions integrate seamlessly into lawyers' daily workflows, making it easier to draft, review and navigate even the most complex contracts. Our products provide instant access to essential information, enabling legal teams to review clauses and provisions in context, reduce risk and work more efficiently - all without disrupting their flow. At Definely, we're dedicated to solving real challenges faced by legal professionals. Joining Definely means becoming part of a forward-thinking, collaborative team that prioritises innovation and people. We create a supportive environment driven by a shared commitment to connection, growth and success. Recognised in the top 25 of Deloitte's prestigious UK Technology Fast50 in 2023 and backed by Microsoft, Google and Octopus Ventures, we're trusted by leading law firms and in-house legal teams, including A&O Shearman, Dentons, Deloitte, and Barclays, to streamline their workflows and mitigate risks. What we offer Competitive Salary We offer a highly competitive salary that reflects your skills, experience, and contributions. Impact & Growth Join a fast-growing startup where your ideas matter; experiment, innovate, and see your work come to life. High-Performance Culture Work in a truly meritocratic environment alongside ambitious, driven professionals who push each other to excel. Prestigious Partnerships Collaborate with some of the world's top law firms, financial institutions, and multinational corporations. Prime London Location & Hybrid Flexibility Enjoy a vibrant office in the heart of Aldgate with the option to work in a hybrid environment. We tend to come into the office 2-3 times a week, although you can come in more! Ongoing Learning & Development Access top-tier training, mentorship, and continuous support to advance your career. Time Off Enjoy 25 days of holiday per year, plus UK bank holidays, to recharge and unwind. Pension Plan Secure your future with our competitive pension scheme. Private Healthcare Access to Vitality healthcare, including dental and optical. Flexible Working Work in a way that suits your lifestyle, with the freedom to balance professional and personal priorities. Enhanced Parental Leave We support working parents with generous parental leave policies that go far beyond statutory requirements. Cycle to Work Scheme Save on a new bike and accessories while promoting a healthier, more sustainable commute. Workplace Nursery Scheme Saving working parents lots of money through our salary sacrifice scheme! Top-Quality Equipment Get the tools you need to perform at your best, from cutting-edge tech to ergonomic office setups. Data Privacy Notice By submitting your application, you agree that DEFEYENE LEGAL SOLUTIONS LIMITED ('Definely') may collect, process, and store your personal data as part of our recruitment process. We will use the information you provide to assess your qualifications for the role you are applying for and to communicate with you regarding your application.Your personal data will be stored for up to 12 months, after which it will be securely deleted unless we have another lawful basis to retain it. You have the right to access, correct, or request the deletion of your data at any time.For more details on how we handle your personal data and your rights, please send us an email to and we will send your our privacy policy. If you have any concerns about how your data is being processed, please do not hesitate to contact us.
Senior Delivery Manager (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be a hybrid position, working out of our site in Reading. Your future duties and responsibilities We are looking for an experienced Programme Manager to take on the role of Delivery Lead for a major bid. This position requires DV clearance, though there will be time for the right candidate to obtain this level of clearance. We seek an experienced consultant with extensive experience in delivering large-scale service and delivery programmes as well as leading large bids. The bid will be based near CGI's Reading office, with an expectation of some time spent on the client site. We are looking for experience delivering programmes including Applications Integration, Security, and Testing Services, with potential expansion into Infrastructure Services. Key Responsibilities: • Lead technical delivery management for the bid. • Oversee and manage workstreams, each led by Subject Matter Experts (SMEs). • Take ownership of the Service Solution and Delivery Solution Required qualifications to be successful in this role • Strong background in Defence and Enterprise Business Systems. • Proven expertise in Project & Service Delivery. • Extensive experience in large bid management. • Competence in contract and commercial management. • Excellent client and supplier relationship management skills. Desirable Skills & Qualifications: • Experience managing large infrastructure services programmes. • In-depth knowledge of applications integration services. • Understanding of desktop and hosting infrastructure services. • Track record of managing Agile delivery programmes Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jul 05, 2025
Full time
Senior Delivery Manager (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be a hybrid position, working out of our site in Reading. Your future duties and responsibilities We are looking for an experienced Programme Manager to take on the role of Delivery Lead for a major bid. This position requires DV clearance, though there will be time for the right candidate to obtain this level of clearance. We seek an experienced consultant with extensive experience in delivering large-scale service and delivery programmes as well as leading large bids. The bid will be based near CGI's Reading office, with an expectation of some time spent on the client site. We are looking for experience delivering programmes including Applications Integration, Security, and Testing Services, with potential expansion into Infrastructure Services. Key Responsibilities: • Lead technical delivery management for the bid. • Oversee and manage workstreams, each led by Subject Matter Experts (SMEs). • Take ownership of the Service Solution and Delivery Solution Required qualifications to be successful in this role • Strong background in Defence and Enterprise Business Systems. • Proven expertise in Project & Service Delivery. • Extensive experience in large bid management. • Competence in contract and commercial management. • Excellent client and supplier relationship management skills. Desirable Skills & Qualifications: • Experience managing large infrastructure services programmes. • In-depth knowledge of applications integration services. • Understanding of desktop and hosting infrastructure services. • Track record of managing Agile delivery programmes Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
A leading technology infrastructure company are looking for an IT Consultant to join the team. This role will be a vital technical and communications link for the business hardware solutions and will offer you the opportunity to work with some of the biggest blue-chip organisations across EMEA. Please note, this role offers hybrid working, ideally you will live a commutable distance to travel into Central London once or twice per week for any client meetings or test lab access. This role would also suit candidates looking for a Technical Presales Consultant, Solutions Architect, Solutions Consultant, Senior Systems Engineer, Systems Administrator, Infrastructure Architect or Solutions Engineer role. As the IT Consultant, you will play a key technical role, it is a hands-on position and you will be responsible for architecting and implementing best remote desktop and virtualised solutions for the business clients. You will work closely with sales and technical teams, providing pre-sales and post-sales support and you will also contribute to solution design, proof-of-concept implementation and production rollouts. Your key responsibilities as IT Consultant will include ensuring that sales propositions are technically sound and deliverable, lead on customer and prospect discovery sessions and mapping potential solutions and develop and present technical proposals, solution architectures and detailed design documentation. You will play an integral role in the final solution design, oversee implementation and provide technical support as part of L3/L4 support escalation, you will optimise system performance and develop and deliver professional services for customer implementations. You will be a trusted technical advisor to customers, providing guidance and responding to queries, you will conduct system audits, health checks and provide training and documentation for internal teams and customers. The ideal candidate will have experience delivering technical projects and enterprise IT solutions with pre-sales experience. You will have a strong background in Citrix, Hyper-V, VMware VDI solutions and virtualisation technologies, hands-on experience with Linux and Windows operating systems, proficiency in remote access protocols including Citrix, Omnissa Horizon and HP Anyware/PCoIP and knowledge of networking principles. The salary on offer for this role is £65,000 - £75,000 per annum plus benefits package. >
Jul 04, 2025
Full time
A leading technology infrastructure company are looking for an IT Consultant to join the team. This role will be a vital technical and communications link for the business hardware solutions and will offer you the opportunity to work with some of the biggest blue-chip organisations across EMEA. Please note, this role offers hybrid working, ideally you will live a commutable distance to travel into Central London once or twice per week for any client meetings or test lab access. This role would also suit candidates looking for a Technical Presales Consultant, Solutions Architect, Solutions Consultant, Senior Systems Engineer, Systems Administrator, Infrastructure Architect or Solutions Engineer role. As the IT Consultant, you will play a key technical role, it is a hands-on position and you will be responsible for architecting and implementing best remote desktop and virtualised solutions for the business clients. You will work closely with sales and technical teams, providing pre-sales and post-sales support and you will also contribute to solution design, proof-of-concept implementation and production rollouts. Your key responsibilities as IT Consultant will include ensuring that sales propositions are technically sound and deliverable, lead on customer and prospect discovery sessions and mapping potential solutions and develop and present technical proposals, solution architectures and detailed design documentation. You will play an integral role in the final solution design, oversee implementation and provide technical support as part of L3/L4 support escalation, you will optimise system performance and develop and deliver professional services for customer implementations. You will be a trusted technical advisor to customers, providing guidance and responding to queries, you will conduct system audits, health checks and provide training and documentation for internal teams and customers. The ideal candidate will have experience delivering technical projects and enterprise IT solutions with pre-sales experience. You will have a strong background in Citrix, Hyper-V, VMware VDI solutions and virtualisation technologies, hands-on experience with Linux and Windows operating systems, proficiency in remote access protocols including Citrix, Omnissa Horizon and HP Anyware/PCoIP and knowledge of networking principles. The salary on offer for this role is £65,000 - £75,000 per annum plus benefits package. >
(This is a temporary position for initially three months with the potential to become permanent). Location To download the Job Specification please Click Here . About Us We are an award-winning market leader in IT Asset Disposition (ITAD) and IT Asset Lifecycle. Our secure, sustainable, and compliant solutions make it easier for organisations to deliver impact at every stage of their IT lifecycle. We operate across the UK, Ireland, and Europe and also deliver ITAD globally through our network of service providers. Our Ambitions Our vision is to be the global leader in secure ITAD and lifecycle management in a net-zero world. We are committed to sustainability and are looking for a strategic leader who shares this vision and can help us achieve it. Vyta has experienced accelerated growth in recent years, and we have ambitious yet achievable goals to continue this trajectory as we expand our geographical reach and service offerings. Our Culture and Values We live by our values and are proud of our positive, hard-working, collaborative and adaptable culture. As a team, we are focused on shaping sustainable futures for our people, customers, communities and planet. The Role As deployment engineer, you will be required to provide technical services in preparing new devices for their deployment and subsequently supporting those devices. You will join the PC deployment team based at Craigantlet at one of our customer sites, and the role will involve unpacking of PCs/Laptops, Imaging and deployment to desk. In certain circumstances additional deployment tasks will be required such as migration of data from legacy PCs and migration of peripherals from the old Pc to the newly deployed PC. Additionally, you may be required to give technical support to other areas of the business. The above is not exhaustive 1 year of experience in desktop deployment/support or related technical role. Knowledge of Microsoft Windows, Office 365, and other standard business applications. Experience with basic networking concepts and troubleshooting. Experience in a fast-paced customer service environment. The Person: The ideal candidate is someone passionate about IT. They must: Possess strong communication and interpersonal skills. Have the ability to work independently in a fast-paced environment. Familiarity with hardware and software installation and configuration. What We Can Offer You Competitive salary based on experience Commitment of annual pay reviews A company with a positive, people centred culture Conditions of Employment Right to Work in UK Satisfactory Security cleared in line with job role. Successful candidate may require Access NI Check & Staff Vetting This role requires you to be able to pass SC security clearance. Evidence of qualifications as required within job role. All offers of employment are subject to satisfactory references, Access NI criminal record check and successful security clearance, BPSS security clearance and successful credit reference clearance in line with BS 7858 requirements and ISO 27001 audits. The successful candidate will be required to undertake a Basic Access NI Check. HAVING A CRIMINAL RECORD WILL NOT NECESSARILY DEBAR YOU FROM EMPLOYMENT WITHIN VYTA LTD. THIS WILL DEPEND ON THE NATURE OF THE POSITION, TOGETHER WITH THE CIRCUMSTANCES AND BACKGROUND OF YOUR OFFENCES. To download the Job Specification please Click Here . Vyta is an Equal Opportunities Employer.
Jul 04, 2025
Full time
(This is a temporary position for initially three months with the potential to become permanent). Location To download the Job Specification please Click Here . About Us We are an award-winning market leader in IT Asset Disposition (ITAD) and IT Asset Lifecycle. Our secure, sustainable, and compliant solutions make it easier for organisations to deliver impact at every stage of their IT lifecycle. We operate across the UK, Ireland, and Europe and also deliver ITAD globally through our network of service providers. Our Ambitions Our vision is to be the global leader in secure ITAD and lifecycle management in a net-zero world. We are committed to sustainability and are looking for a strategic leader who shares this vision and can help us achieve it. Vyta has experienced accelerated growth in recent years, and we have ambitious yet achievable goals to continue this trajectory as we expand our geographical reach and service offerings. Our Culture and Values We live by our values and are proud of our positive, hard-working, collaborative and adaptable culture. As a team, we are focused on shaping sustainable futures for our people, customers, communities and planet. The Role As deployment engineer, you will be required to provide technical services in preparing new devices for their deployment and subsequently supporting those devices. You will join the PC deployment team based at Craigantlet at one of our customer sites, and the role will involve unpacking of PCs/Laptops, Imaging and deployment to desk. In certain circumstances additional deployment tasks will be required such as migration of data from legacy PCs and migration of peripherals from the old Pc to the newly deployed PC. Additionally, you may be required to give technical support to other areas of the business. The above is not exhaustive 1 year of experience in desktop deployment/support or related technical role. Knowledge of Microsoft Windows, Office 365, and other standard business applications. Experience with basic networking concepts and troubleshooting. Experience in a fast-paced customer service environment. The Person: The ideal candidate is someone passionate about IT. They must: Possess strong communication and interpersonal skills. Have the ability to work independently in a fast-paced environment. Familiarity with hardware and software installation and configuration. What We Can Offer You Competitive salary based on experience Commitment of annual pay reviews A company with a positive, people centred culture Conditions of Employment Right to Work in UK Satisfactory Security cleared in line with job role. Successful candidate may require Access NI Check & Staff Vetting This role requires you to be able to pass SC security clearance. Evidence of qualifications as required within job role. All offers of employment are subject to satisfactory references, Access NI criminal record check and successful security clearance, BPSS security clearance and successful credit reference clearance in line with BS 7858 requirements and ISO 27001 audits. The successful candidate will be required to undertake a Basic Access NI Check. HAVING A CRIMINAL RECORD WILL NOT NECESSARILY DEBAR YOU FROM EMPLOYMENT WITHIN VYTA LTD. THIS WILL DEPEND ON THE NATURE OF THE POSITION, TOGETHER WITH THE CIRCUMSTANCES AND BACKGROUND OF YOUR OFFENCES. To download the Job Specification please Click Here . Vyta is an Equal Opportunities Employer.
Senior Parking Projects Manager London 3-month contract initially £450 - £475 per day Introduction: An opportunity has arisen for a Senior Parking Projects Manager to join a client in South London. This is a full-time contract for 3 months. The rate on offer is £450 - £475 per day. Key Responsibilities: To support the relevant Head of Service and Senior Parking Engineer in securing continuous development, improvement, efficiency and success of the department as a whole through effective leadership, budget management, strategic direction, planning, management and governance. Leading the delivery, to time and budget, of parking projects - identifying and managing funding streams, governance arrangements, and complex inter-dependent project plans. Working with internal and external partners in particular the parking design contractor and relevant consultants. Interpreting and assessing progress made against an evolving programme or improvements. Reporting the progress made against the service projects, the design of new projects ensuring that projects are successfully closed on time and evaluating the success of projects. About You: Candidates should be able to work on CAD and GIS systems to an expert level. Candidate will be required to oversee, coordinate and quality check the work of staff and contractors who undertake desktop and on-street surveys of the borough's roads Further Information: For a full description and further information on the role, please call Luke Brison at Carrington West on Footnote: If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Traffic & Transportation professionals keen to make their introductions for future months or years. Our specialist team has a combined 100+ years' experience in this market. Please call Luke Brison at Carrington West on for more information By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please email us.
Jul 04, 2025
Full time
Senior Parking Projects Manager London 3-month contract initially £450 - £475 per day Introduction: An opportunity has arisen for a Senior Parking Projects Manager to join a client in South London. This is a full-time contract for 3 months. The rate on offer is £450 - £475 per day. Key Responsibilities: To support the relevant Head of Service and Senior Parking Engineer in securing continuous development, improvement, efficiency and success of the department as a whole through effective leadership, budget management, strategic direction, planning, management and governance. Leading the delivery, to time and budget, of parking projects - identifying and managing funding streams, governance arrangements, and complex inter-dependent project plans. Working with internal and external partners in particular the parking design contractor and relevant consultants. Interpreting and assessing progress made against an evolving programme or improvements. Reporting the progress made against the service projects, the design of new projects ensuring that projects are successfully closed on time and evaluating the success of projects. About You: Candidates should be able to work on CAD and GIS systems to an expert level. Candidate will be required to oversee, coordinate and quality check the work of staff and contractors who undertake desktop and on-street surveys of the borough's roads Further Information: For a full description and further information on the role, please call Luke Brison at Carrington West on Footnote: If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Traffic & Transportation professionals keen to make their introductions for future months or years. Our specialist team has a combined 100+ years' experience in this market. Please call Luke Brison at Carrington West on for more information By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please email us.
Junior Developers x 2 (1-2 days per month in the office) Benefits of working for the company: Salary Level: £20,000 - £26,000Depending upon experience. Holidays: 24 days holiday plus all bank holidays Purchase Holidays: Can purchase up to another 5 days Sell Holidays: Can sell back up to 3 days Hours of work: 9:00am to 5:30pm working day Flexible working: Work from home Life Assurance: 4 x death in service benefits plus 30% income for spouse until retirement. Income protection : 60% of income for 3 years after 6 months illness Healthcare: Option to join Bupa scheme (paid for by employee) Pension: We run the default auto-enrolment pension scheme 3% company, 5% employee. Schemes: Various other cycle schemes, childcare vouchers etc. Home Working: Financial Aid for Working from home Starter Bonus: £350 starter bonus - alternatively £350 referral fee if you can refer a friendA couple of permanent posts have become available for Junior C# Developers within a major financial services business. The role operates in small but perfectly formed team who develop a broad range of web sites and applications. The role is home based but the business is set within some of the most prestigious offices in Leeds and you are welcome to use their facilities if home working does not suit. Their staff are rewarded and managed on outputs not presenteeism but you will be required to come into the office 1-2 times per month and as requested. They service a high net wealth client base where services and systems needs to be class leading.You will work on new projects using .Net 5 (soon to be 6), all web based using C# and ASP.NET Core as the framework for both APIs and front end with SQL Server databases as their data store.The main projects being worked on are a Server Side Blazor back-office system used by staff and a network of home workers to handle client and business-related data and processes while a WebAssembly Blazor fact finding application allows employees to get to know their clients out in the field. There are also a handful other standalone supporting sites using ASP.NET Core MVC.There is a legacy application written using .Net Framework which are a mixture of WPF desktop applications and ASP.NET Web Forms websites. A lot of the functionality used in these applications is being ported over to the new systems, so they are mainly in the support phase of their lives rather than active development.We need a developer with at least 2 years practical real-world experience of developing with C# and SQL Server. Candidates will be expected to be able to hit the ground running and help the team in transitioning from C# WPF applications onto the latest Microsoft Blazor web technologies.This would suit a developer with a good all-round experience in both web and application development and the aptitude to push their skills and career forward quickly.Required Technologies C# ASP.Net MVC/Web APIs Entity Framework SQL Server Javascript Preferable Technologies ASP.Net Core MVC .NET Core Blazor Azure Bootstrap 4 TFS Concepts Inversion of control/Dependency Injection Unit Testing
Jul 04, 2025
Full time
Junior Developers x 2 (1-2 days per month in the office) Benefits of working for the company: Salary Level: £20,000 - £26,000Depending upon experience. Holidays: 24 days holiday plus all bank holidays Purchase Holidays: Can purchase up to another 5 days Sell Holidays: Can sell back up to 3 days Hours of work: 9:00am to 5:30pm working day Flexible working: Work from home Life Assurance: 4 x death in service benefits plus 30% income for spouse until retirement. Income protection : 60% of income for 3 years after 6 months illness Healthcare: Option to join Bupa scheme (paid for by employee) Pension: We run the default auto-enrolment pension scheme 3% company, 5% employee. Schemes: Various other cycle schemes, childcare vouchers etc. Home Working: Financial Aid for Working from home Starter Bonus: £350 starter bonus - alternatively £350 referral fee if you can refer a friendA couple of permanent posts have become available for Junior C# Developers within a major financial services business. The role operates in small but perfectly formed team who develop a broad range of web sites and applications. The role is home based but the business is set within some of the most prestigious offices in Leeds and you are welcome to use their facilities if home working does not suit. Their staff are rewarded and managed on outputs not presenteeism but you will be required to come into the office 1-2 times per month and as requested. They service a high net wealth client base where services and systems needs to be class leading.You will work on new projects using .Net 5 (soon to be 6), all web based using C# and ASP.NET Core as the framework for both APIs and front end with SQL Server databases as their data store.The main projects being worked on are a Server Side Blazor back-office system used by staff and a network of home workers to handle client and business-related data and processes while a WebAssembly Blazor fact finding application allows employees to get to know their clients out in the field. There are also a handful other standalone supporting sites using ASP.NET Core MVC.There is a legacy application written using .Net Framework which are a mixture of WPF desktop applications and ASP.NET Web Forms websites. A lot of the functionality used in these applications is being ported over to the new systems, so they are mainly in the support phase of their lives rather than active development.We need a developer with at least 2 years practical real-world experience of developing with C# and SQL Server. Candidates will be expected to be able to hit the ground running and help the team in transitioning from C# WPF applications onto the latest Microsoft Blazor web technologies.This would suit a developer with a good all-round experience in both web and application development and the aptitude to push their skills and career forward quickly.Required Technologies C# ASP.Net MVC/Web APIs Entity Framework SQL Server Javascript Preferable Technologies ASP.Net Core MVC .NET Core Blazor Azure Bootstrap 4 TFS Concepts Inversion of control/Dependency Injection Unit Testing
Job Description: Job Title: Technology Support Manager Corp Title: VP Location: MLFC At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Location Overview: Our London office is based just a stone's throw from the magnificent St. Paul's Cathedral on bustling King Edward Street. Here you'll find modern workspaces and a state-of-the-art auditorium space. In addition, we're proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre. Role Description: Overview: We're looking for a highly motivated and experienced Desktop Support Manager to lead our Trading and Non-Trading desktop support team in the UK. In this role, you'll be responsible for managing day to day team operations and ensuring best in class services for the end-user computing environment, providing excellent service to our business users, and fostering the professional growth and development of your team. This is a fantastic opportunity for someone who thrives in a dynamic environment, enjoys solving technical challenges, and is passionate about building a high-performing team. Responsibilities: Lead and develop your team: Manage, mentor, and motivate a team of desktop support technicians. Conduct performance reviews, provide regular feedback, and identify training and development opportunities for team members. Foster a collaborative and positive team environment that encourages learning and growth. Delegate tasks effectively and ensure equitable distribution of workload. Manage business requests and support: Oversee the efficient resolution of all desktop-related incidents and service requests, ensuring adherence to SLAs. Act as an escalation point for complex technical issues. Collaborate with other IT teams to ensure seamless support and problem resolution. Communicate effectively with business users, keeping them informed of progress and managing expectations. Drive service restoration: Lead the team in quickly identifying, diagnosing, and resolving service disruptions to minimize business impact. Implement and maintain robust incident management processes. Proactively identify potential issues and implement preventive measures. Contribute to team and service development: Identify opportunities to improve desktop support processes, tools, and documentation. Stay up-to-date with the latest desktop technologies and recommend solutions to enhance efficiency and user experience. Collaborate with IT leadership on strategic initiatives related to end-user computing. Contribute to the development and implementation of IT policies and procedures. Integrate and contribute to our risk culture and routines. What we are looking for: Proven experience in a desktop support role, with previous leadership or management experience. Strong technical expertise in desktop operating systems (Windows, macOS), hardware, and common business applications (e.g., Microsoft Office 365, collaboration tools). Experience with IT service management (ITSM) and ServiceNow. Excellent problem-solving and analytical skills. Outstanding communication, interpersonal, and leadership abilities. A customer-centric approach with a strong commitment to service excellence. Ability to prioritize and manage multiple tasks in a fast-paced environment. Benefits of working at Bank of America: UK Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc. Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services. Access to an Employee Assistance Program for confidential support and help for everyday matters Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions. Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community. Bank of America: Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
Jul 04, 2025
Full time
Job Description: Job Title: Technology Support Manager Corp Title: VP Location: MLFC At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Location Overview: Our London office is based just a stone's throw from the magnificent St. Paul's Cathedral on bustling King Edward Street. Here you'll find modern workspaces and a state-of-the-art auditorium space. In addition, we're proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre. Role Description: Overview: We're looking for a highly motivated and experienced Desktop Support Manager to lead our Trading and Non-Trading desktop support team in the UK. In this role, you'll be responsible for managing day to day team operations and ensuring best in class services for the end-user computing environment, providing excellent service to our business users, and fostering the professional growth and development of your team. This is a fantastic opportunity for someone who thrives in a dynamic environment, enjoys solving technical challenges, and is passionate about building a high-performing team. Responsibilities: Lead and develop your team: Manage, mentor, and motivate a team of desktop support technicians. Conduct performance reviews, provide regular feedback, and identify training and development opportunities for team members. Foster a collaborative and positive team environment that encourages learning and growth. Delegate tasks effectively and ensure equitable distribution of workload. Manage business requests and support: Oversee the efficient resolution of all desktop-related incidents and service requests, ensuring adherence to SLAs. Act as an escalation point for complex technical issues. Collaborate with other IT teams to ensure seamless support and problem resolution. Communicate effectively with business users, keeping them informed of progress and managing expectations. Drive service restoration: Lead the team in quickly identifying, diagnosing, and resolving service disruptions to minimize business impact. Implement and maintain robust incident management processes. Proactively identify potential issues and implement preventive measures. Contribute to team and service development: Identify opportunities to improve desktop support processes, tools, and documentation. Stay up-to-date with the latest desktop technologies and recommend solutions to enhance efficiency and user experience. Collaborate with IT leadership on strategic initiatives related to end-user computing. Contribute to the development and implementation of IT policies and procedures. Integrate and contribute to our risk culture and routines. What we are looking for: Proven experience in a desktop support role, with previous leadership or management experience. Strong technical expertise in desktop operating systems (Windows, macOS), hardware, and common business applications (e.g., Microsoft Office 365, collaboration tools). Experience with IT service management (ITSM) and ServiceNow. Excellent problem-solving and analytical skills. Outstanding communication, interpersonal, and leadership abilities. A customer-centric approach with a strong commitment to service excellence. Ability to prioritize and manage multiple tasks in a fast-paced environment. Benefits of working at Bank of America: UK Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc. Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services. Access to an Employee Assistance Program for confidential support and help for everyday matters Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions. Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community. Bank of America: Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
As a Lead Tech Support Analyst, you will be responsible for support and services to users, both in-person and remote, assist the wider team with project work and hardware deployment. This role will also work closely with the infrastructure team. What you'll do: Represent the service desk and local infrastructure services Prioritise tickets / service requests Resolve issues within our agreed SLA's Participate in Global Technology projects Support the Sony Music Global Technology environment, including hardware, software, tools and applications Troubleshoot across all common computing platforms and hardware Software installation and updates Who you are: Previous helpdesk/desktop/infrastructure support experience in a corporate environment Working knowledge of: Microsoft Windows, macOS, iOS, Android, Microsoft 365 (Azure/Intune), Google Workspace, Networking, Servers & Storage, Cloud Solutions (Azure/AWS), Monitoring Tools Must show initiative and be able to work independently Analytical skills and technical troubleshooting Ability to work under pressure and meet deadlines Flexible with work schedule What we give you: You join a vibrant global community with the opportunity to channel your passion every day A modern office environment designed for you, empowering you to bring your best Investment in your professional growth and development enabling you to thrive in our vibrant community The space to accelerate progress, positively disrupt and create what happens next We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives We provide an excellent range of benefits like private medical cover, a generous pension scheme, life assurance, income protection, plus loads of music industry perks. There's also time off over winter break Equal Opportunities As an active part of a culturally and socially diverse society, Sony Music's aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity. We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual's sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability. Privacy Policy Please clickhere to read our privacy policy before beginning the application process as you will need to agree to the terms of the policy before submitting your information. Please note that applicants must be at least 18 years of age. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Current Notice Period Gross Annual Salary Expectations (£GBP) Do You Require Sponsorship to Work in the Job Location? Select Please can you confirm that you are aged 18 or above? Select Have you been previously employed at Sony Music Entertainment? Select I certify that all information I have supplied on this form is correct to the best of my knowledge. I understand that omissions or deliberate misinformation will disqualify my application and if hired, would serve as grounds for dismissal. Select The purpose of these questions is tohelp us evaluate and improve our diversity and inclusion efforts. Please note that answering is completely voluntary, your answers are anonymous and separate from your application. Whether or not you choose to take part has will not affect on your job application with us and any information you submit here will be kept secure and confidential and separate from your personal data and job application. Age Select Gender Identity Select Race Select Nationality Select Sexual Orientation Select Disability Status Select Parental Status Select Select Select Education (Highest level achieved by your parents/guardians) Select By checking this box, I consent to Sony Music Entertainment UK collecting, storing, and processing my responses to the demographic data surveys above.
Jul 04, 2025
Full time
As a Lead Tech Support Analyst, you will be responsible for support and services to users, both in-person and remote, assist the wider team with project work and hardware deployment. This role will also work closely with the infrastructure team. What you'll do: Represent the service desk and local infrastructure services Prioritise tickets / service requests Resolve issues within our agreed SLA's Participate in Global Technology projects Support the Sony Music Global Technology environment, including hardware, software, tools and applications Troubleshoot across all common computing platforms and hardware Software installation and updates Who you are: Previous helpdesk/desktop/infrastructure support experience in a corporate environment Working knowledge of: Microsoft Windows, macOS, iOS, Android, Microsoft 365 (Azure/Intune), Google Workspace, Networking, Servers & Storage, Cloud Solutions (Azure/AWS), Monitoring Tools Must show initiative and be able to work independently Analytical skills and technical troubleshooting Ability to work under pressure and meet deadlines Flexible with work schedule What we give you: You join a vibrant global community with the opportunity to channel your passion every day A modern office environment designed for you, empowering you to bring your best Investment in your professional growth and development enabling you to thrive in our vibrant community The space to accelerate progress, positively disrupt and create what happens next We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives We provide an excellent range of benefits like private medical cover, a generous pension scheme, life assurance, income protection, plus loads of music industry perks. There's also time off over winter break Equal Opportunities As an active part of a culturally and socially diverse society, Sony Music's aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity. We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual's sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability. Privacy Policy Please clickhere to read our privacy policy before beginning the application process as you will need to agree to the terms of the policy before submitting your information. Please note that applicants must be at least 18 years of age. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Current Notice Period Gross Annual Salary Expectations (£GBP) Do You Require Sponsorship to Work in the Job Location? Select Please can you confirm that you are aged 18 or above? Select Have you been previously employed at Sony Music Entertainment? Select I certify that all information I have supplied on this form is correct to the best of my knowledge. I understand that omissions or deliberate misinformation will disqualify my application and if hired, would serve as grounds for dismissal. Select The purpose of these questions is tohelp us evaluate and improve our diversity and inclusion efforts. Please note that answering is completely voluntary, your answers are anonymous and separate from your application. Whether or not you choose to take part has will not affect on your job application with us and any information you submit here will be kept secure and confidential and separate from your personal data and job application. Age Select Gender Identity Select Race Select Nationality Select Sexual Orientation Select Disability Status Select Parental Status Select Select Select Education (Highest level achieved by your parents/guardians) Select By checking this box, I consent to Sony Music Entertainment UK collecting, storing, and processing my responses to the demographic data surveys above.
Job Description: Technical Team Leader We are looking for a customer-focused and enthusiastic Team Leader for the End User Workspace Team, with a genuine interest in solving users IT issues and empathetic to customer needs and requirements. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. Tasks include managing the day-to-day operations listed below. Ensuring the team has the right calibre of people, that those people are aware of their responsibilities and what good results look like. Coach individuals and facilitate plans training so that people can perform to the best of their abilities. Be a credible communicator with the customer at all levels. Demonstrates excellent customer relationship building skills that fosters a long-term partnership. This role is based on-site at Edinburgh and successful candidate should have or be willing to obtain SC clearance. To meet criteria you will be a British Citizen with no other citizenships and lived in the UK for the last 5 years. Working as part of the DXC team you will gain access to a large library of training courses and partner portals with Microsoft, ServiceNow, Dell, AWS, Cisco and others. You can gain accreditations to help further your skills and development. We also offer an excellent benefits package including personal pension plan and various other flexible benefits including private medical cover, life insurance and flexible holiday. Responsibilities: Manage day to day operations. Ensure ServiceNow queues are monitored and responded to within OLA's and SLA's. Assign ad hoc tasks as needed. Ensure weekly/monthly tasks are carried out i.e. stock audits and time tracking Engage with and support internal and client facing and internal meetings: Daily operations meeting, weekly one to ones, team meetings, project scoping and delivery meetings and service go/no go meetings Work within the contractual guidelines and DXC Statement of work, and identify local shadow agreements or new commercial opportunities Point of contact for hierarchical escalations. Assignment of technical escalations to relevant resolver groups where required Analysing Incident and Request data for trends, process and productivity improvements Development of individuals by following Personal Development Plan process of goal setting, reviews and assessment Document processes, update the Site Management Guide and Knowledge Articles. Highlight changes to processes or errors to the process owners Support DXC improvement plans and support our Continuous Service Improvement program Bring projects into business-as-usual support Produce a short weekly team summary highlighting successes and risks May spend up to 80% of time on people management and business objectives Have a technical understanding of Microsoft Windows and Office suite deployment and common issues Familiarity with SCCM for software deployment and patch management, and capable of troubleshooting issues on end user devices Have a technical understanding of Active Directory, OU's and Group Policy and troubleshooting issues that affect end user devices Coordinating IMACs (Installs, Moves and Changes) You will be required to occasionally travel to satellite sites (expenses are reimbursed) Basic network troubleshooting and port patching Providing smart hands & eyes support on Server, Storage and Networking equipment Desired Skills Previous experience managing groups of 5 to 10 people Ability to foster creativity, individual contribution and team collaboration Strong knowledge of End User Workplace support models and best practices Hardware break/fix support of desktops and laptops Software break/fix support for Windows and Office At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is available here .
Jul 04, 2025
Full time
Job Description: Technical Team Leader We are looking for a customer-focused and enthusiastic Team Leader for the End User Workspace Team, with a genuine interest in solving users IT issues and empathetic to customer needs and requirements. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. Tasks include managing the day-to-day operations listed below. Ensuring the team has the right calibre of people, that those people are aware of their responsibilities and what good results look like. Coach individuals and facilitate plans training so that people can perform to the best of their abilities. Be a credible communicator with the customer at all levels. Demonstrates excellent customer relationship building skills that fosters a long-term partnership. This role is based on-site at Edinburgh and successful candidate should have or be willing to obtain SC clearance. To meet criteria you will be a British Citizen with no other citizenships and lived in the UK for the last 5 years. Working as part of the DXC team you will gain access to a large library of training courses and partner portals with Microsoft, ServiceNow, Dell, AWS, Cisco and others. You can gain accreditations to help further your skills and development. We also offer an excellent benefits package including personal pension plan and various other flexible benefits including private medical cover, life insurance and flexible holiday. Responsibilities: Manage day to day operations. Ensure ServiceNow queues are monitored and responded to within OLA's and SLA's. Assign ad hoc tasks as needed. Ensure weekly/monthly tasks are carried out i.e. stock audits and time tracking Engage with and support internal and client facing and internal meetings: Daily operations meeting, weekly one to ones, team meetings, project scoping and delivery meetings and service go/no go meetings Work within the contractual guidelines and DXC Statement of work, and identify local shadow agreements or new commercial opportunities Point of contact for hierarchical escalations. Assignment of technical escalations to relevant resolver groups where required Analysing Incident and Request data for trends, process and productivity improvements Development of individuals by following Personal Development Plan process of goal setting, reviews and assessment Document processes, update the Site Management Guide and Knowledge Articles. Highlight changes to processes or errors to the process owners Support DXC improvement plans and support our Continuous Service Improvement program Bring projects into business-as-usual support Produce a short weekly team summary highlighting successes and risks May spend up to 80% of time on people management and business objectives Have a technical understanding of Microsoft Windows and Office suite deployment and common issues Familiarity with SCCM for software deployment and patch management, and capable of troubleshooting issues on end user devices Have a technical understanding of Active Directory, OU's and Group Policy and troubleshooting issues that affect end user devices Coordinating IMACs (Installs, Moves and Changes) You will be required to occasionally travel to satellite sites (expenses are reimbursed) Basic network troubleshooting and port patching Providing smart hands & eyes support on Server, Storage and Networking equipment Desired Skills Previous experience managing groups of 5 to 10 people Ability to foster creativity, individual contribution and team collaboration Strong knowledge of End User Workplace support models and best practices Hardware break/fix support of desktops and laptops Software break/fix support for Windows and Office At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is available here .
Job Description: Technical Team Leader We are looking for a customer-focused and enthusiastic Team Leader for the End User Workspace Team, with a genuine interest in solving users IT issues and empathetic to customer needs and requirements. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. Tasks include managing the day-to-day operations listed below. Ensuring the team has the right calibre of people, that those people are aware of their responsibilities and what good results look like. Coach individuals and facilitate plans training so that people can perform to the best of their abilities. Be a credible communicator with the customer at all levels. Demonstrates excellent customer relationship building skills that fosters a long-term partnership. This role is based on-site at Yeovil and successful candidate should have or be willing to obtain SC clearance. To meet criteria you will be a British Citizen with no other citizenships and lived in the UK for the last 5 years. Working as part of the DXC team you will gain access to a large library of training courses and partner portals with Microsoft, ServiceNow, Dell, AWS, Cisco and others. You can gain accreditations to help further your skills and development. We also offer an excellent benefits package including personal pension plan and various other flexible benefits including private medical cover, life insurance and flexible holiday. Responsibilities: Manage day to day operations. Ensure ServiceNow queues are monitored and responded to within OLA's and SLA's. Assign ad hoc tasks as needed. Ensure weekly/monthly tasks are carried out i.e. stock audits and time tracking Engage with and support internal and client facing and internal meetings: Daily operations meeting, weekly one to ones, team meetings, project scoping and delivery meetings and service go/no go meetings Work within the contractual guidelines and DXC Statement of work, and identify local shadow agreements or new commercial opportunities Point of contact for hierarchical escalations. Assignment of technical escalations to relevant resolver groups where required Analysing Incident and Request data for trends, process and productivity improvements Development of individuals by following Personal Development Plan process of goal setting, reviews and assessment Document processes, update the Site Management Guide and Knowledge Articles. Highlight changes to processes or errors to the process owners Support DXC improvement plans and support our Continuous Service Improvement program Bring projects into business-as-usual support Produce a short weekly team summary highlighting successes and risks May spend up to 80% of time on people management and business objectives Have a technical understanding of Microsoft Windows and Office suite deployment and common issues Familiarity with SCCM for software deployment and patch management, and capable of troubleshooting issues on end user devices Have a technical understanding of Active Directory, OU's and Group Policy and troubleshooting issues that affect end user devices Coordinating IMACs (Installs, Moves and Changes) You will be required to occasionally travel to satellite sites (expenses are reimbursed) Basic network troubleshooting and port patching Providing smart hands & eyes support on Server, Storage and Networking equipment Desired Skills Previous experience managing groups of 5 to 10 people Ability to foster creativity, individual contribution and team collaboration Strong knowledge of End User Workplace support models and best practices Hardware break/fix support of desktops and laptops Software break/fix support for Windows and Office At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is available here .
Jul 04, 2025
Full time
Job Description: Technical Team Leader We are looking for a customer-focused and enthusiastic Team Leader for the End User Workspace Team, with a genuine interest in solving users IT issues and empathetic to customer needs and requirements. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. Tasks include managing the day-to-day operations listed below. Ensuring the team has the right calibre of people, that those people are aware of their responsibilities and what good results look like. Coach individuals and facilitate plans training so that people can perform to the best of their abilities. Be a credible communicator with the customer at all levels. Demonstrates excellent customer relationship building skills that fosters a long-term partnership. This role is based on-site at Yeovil and successful candidate should have or be willing to obtain SC clearance. To meet criteria you will be a British Citizen with no other citizenships and lived in the UK for the last 5 years. Working as part of the DXC team you will gain access to a large library of training courses and partner portals with Microsoft, ServiceNow, Dell, AWS, Cisco and others. You can gain accreditations to help further your skills and development. We also offer an excellent benefits package including personal pension plan and various other flexible benefits including private medical cover, life insurance and flexible holiday. Responsibilities: Manage day to day operations. Ensure ServiceNow queues are monitored and responded to within OLA's and SLA's. Assign ad hoc tasks as needed. Ensure weekly/monthly tasks are carried out i.e. stock audits and time tracking Engage with and support internal and client facing and internal meetings: Daily operations meeting, weekly one to ones, team meetings, project scoping and delivery meetings and service go/no go meetings Work within the contractual guidelines and DXC Statement of work, and identify local shadow agreements or new commercial opportunities Point of contact for hierarchical escalations. Assignment of technical escalations to relevant resolver groups where required Analysing Incident and Request data for trends, process and productivity improvements Development of individuals by following Personal Development Plan process of goal setting, reviews and assessment Document processes, update the Site Management Guide and Knowledge Articles. Highlight changes to processes or errors to the process owners Support DXC improvement plans and support our Continuous Service Improvement program Bring projects into business-as-usual support Produce a short weekly team summary highlighting successes and risks May spend up to 80% of time on people management and business objectives Have a technical understanding of Microsoft Windows and Office suite deployment and common issues Familiarity with SCCM for software deployment and patch management, and capable of troubleshooting issues on end user devices Have a technical understanding of Active Directory, OU's and Group Policy and troubleshooting issues that affect end user devices Coordinating IMACs (Installs, Moves and Changes) You will be required to occasionally travel to satellite sites (expenses are reimbursed) Basic network troubleshooting and port patching Providing smart hands & eyes support on Server, Storage and Networking equipment Desired Skills Previous experience managing groups of 5 to 10 people Ability to foster creativity, individual contribution and team collaboration Strong knowledge of End User Workplace support models and best practices Hardware break/fix support of desktops and laptops Software break/fix support for Windows and Office At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is available here .
Are you passionate about technology and committed to delivering reliable IT solutions? We are seeking a detail-oriented and proactive Technical Analyst to join our team under the direction of the Program Manager-Cloud Architect, or designate. In this role, you will be responsible for the consistent and secure installation, configuration, maintenance, and monitoring of computer systems and select business applications. You will also play a key role in providing day-to-day technical support to end users while collaborating closely with other members of the IT Infrastructure team to ensure a seamless and secure technology environment. WHAT YOU WILL DO Set up, install, configure, manage and support internal and/or external computer systems, networks, operating systems, select business applications and end user devices. Develop and maintain all systems, applications, security, network configurations, and processes in relation to the job function. Design baseline security configurations in consultation with the Cyber Security team, ensure security compliance in all installations and uphold Cyber Security policies, standards and procedures to ensure compliance with industry practices. Plan, schedule and communicate system maintenance activities. Create and maintain system documentation. Monitor and troubleshoot computer systems performance issues, recommend and implement solutions. Participate in creation, maintenance and testing of the disaster recovery plan. Provide technical support, guidance and training to Information Systems staff and end users. Perform the duties of the LAN Administrator, including supporting end users seeking technical assistance for desktop, connectivity, software, peripherals and mobile devices. Evaluate equipment to ensure it is up-to-date, supported and suitable for London Hydro. Research and evaluate feasibility of new technologies, evaluate and test new hardware, applications and operating systems. Provide operational and technical support in hardware and software migration and upgrade efforts of varying size and complexity. Adhere to all Occupational Health & Safety Act rules and regulations, the IHSA EUS rule book, London Hydro work practices and London Hydro's Health & Safety Management System. Document, communicate and follow-up on all health and safety incidents, near misses and identified hazards. Perform other duties related to the above job purpose. WHAT YOU WILL BRING We welcome applications from all candidates, including those whose knowledge, skills, and experience have been developed through alternative pathways from the requirements listed below.London Hydro, at its sole discretion, may deem a job applicant to meet the job requirements if they have sufficient skill, alternate education, and/or experience related to the role. Successful completion of a Bachelor's degree in Computer Science or equivalent from a recognized university. At least four (4) years of experience with Windows Domain, Windows Operating Systems including but not limited to AD, GPO, DNS, DHCP, Windows Firewall, Bitlocker and SMB. At least 4 years of network experience installing and maintaining networking, switching, routing, wireless and unified communication technologies. Experience with end point protection and patching technologies/solutions. Experience installing and maintaining physical and blade servers, and proficiency in data centre best practices. Working knowledge of VMWare, AWS and GCP. In depth knowledge of Windows OS provisioning, maintenance and monitoring. Knowledge of Linux OS. Expertise in device and application deployment tools including but not limited to KACE, GP, MDT, scripting for installation, and virtualized desktop. Experience with system management tools, logical file systems, client/server environments. Working knowledge of IT Service Desk processes and technology. Proficient in Google Workspaces, MDM and common desktop business applications. Technology certifications would be an asset (Cisco CCNA or CCNP, Microsoft, VMWare) Position necessitates a high degree of confidentiality. Strong analytical, problem-solving, and troubleshooting skills. Strong written and oral communication, leadership and interpersonal skills. Valid Driver's Licence Class G. WHY JOIN OUR TEAM London Hydro has been recognized by Canada's Top 100 Employers as one of the 2025 Southwestern Ontario's Top Employers. This recognition is a testament to our unwavering commitment to excellence and our dedication to fostering an environment where every team member can thrive. Competitive Vacation Entitlements Recognition & Social Programs Wellness and Family Assistance Program On-site Cafeteria & Free Fitness Centre Corporate Cellphone Hybrid Work Arrangement Positive, Collaborative and Safety-Focus Culture Want to learn more about what makes London Hydro a great place to work? Watch our short videoor visit our website at . SOUNDS LIKE A GOOD FIT? HOW TO APPLY We invite you to submit your cover letter and resume as a single document ( in .pdf or .docx format only ), saving the file as your last name and first name with no spaces (i.e., LastnameFirstname) and email it with the subject line Technical Analyst Deadline to Apply: Monday, July 7, 2025 BACKGROUND CHECKS & OTHER INFORMATION The successful candidate will be required to complete a Criminal Record and education check prior to the commencement of employment. While we appreciate all applications received, only those invited for an interview will be acknowledged. In accordance with Canadian immigration requirements, this advertisement is directed to applicants who are authorized to work in Canada. London Hydro is committed to fostering a corporate culture and climate that values and supports a diverse, equitable and inclusive organization. London Hydro is an equal-opportunity employer. Accommodation is available under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Any personal information submitted will be managed in accordance with the requirements of the Municipal Freedom of Information and Protection of Privacy Act and will be used only to determine eligibility for employment. We recognize the importance of work-life balance. Currently, we offer a hybrid work arrangement (In-Office and Remote) in accordance with London Hydro policy. Please note remote work is not guaranteed in the future and is subject to change.
Jul 04, 2025
Full time
Are you passionate about technology and committed to delivering reliable IT solutions? We are seeking a detail-oriented and proactive Technical Analyst to join our team under the direction of the Program Manager-Cloud Architect, or designate. In this role, you will be responsible for the consistent and secure installation, configuration, maintenance, and monitoring of computer systems and select business applications. You will also play a key role in providing day-to-day technical support to end users while collaborating closely with other members of the IT Infrastructure team to ensure a seamless and secure technology environment. WHAT YOU WILL DO Set up, install, configure, manage and support internal and/or external computer systems, networks, operating systems, select business applications and end user devices. Develop and maintain all systems, applications, security, network configurations, and processes in relation to the job function. Design baseline security configurations in consultation with the Cyber Security team, ensure security compliance in all installations and uphold Cyber Security policies, standards and procedures to ensure compliance with industry practices. Plan, schedule and communicate system maintenance activities. Create and maintain system documentation. Monitor and troubleshoot computer systems performance issues, recommend and implement solutions. Participate in creation, maintenance and testing of the disaster recovery plan. Provide technical support, guidance and training to Information Systems staff and end users. Perform the duties of the LAN Administrator, including supporting end users seeking technical assistance for desktop, connectivity, software, peripherals and mobile devices. Evaluate equipment to ensure it is up-to-date, supported and suitable for London Hydro. Research and evaluate feasibility of new technologies, evaluate and test new hardware, applications and operating systems. Provide operational and technical support in hardware and software migration and upgrade efforts of varying size and complexity. Adhere to all Occupational Health & Safety Act rules and regulations, the IHSA EUS rule book, London Hydro work practices and London Hydro's Health & Safety Management System. Document, communicate and follow-up on all health and safety incidents, near misses and identified hazards. Perform other duties related to the above job purpose. WHAT YOU WILL BRING We welcome applications from all candidates, including those whose knowledge, skills, and experience have been developed through alternative pathways from the requirements listed below.London Hydro, at its sole discretion, may deem a job applicant to meet the job requirements if they have sufficient skill, alternate education, and/or experience related to the role. Successful completion of a Bachelor's degree in Computer Science or equivalent from a recognized university. At least four (4) years of experience with Windows Domain, Windows Operating Systems including but not limited to AD, GPO, DNS, DHCP, Windows Firewall, Bitlocker and SMB. At least 4 years of network experience installing and maintaining networking, switching, routing, wireless and unified communication technologies. Experience with end point protection and patching technologies/solutions. Experience installing and maintaining physical and blade servers, and proficiency in data centre best practices. Working knowledge of VMWare, AWS and GCP. In depth knowledge of Windows OS provisioning, maintenance and monitoring. Knowledge of Linux OS. Expertise in device and application deployment tools including but not limited to KACE, GP, MDT, scripting for installation, and virtualized desktop. Experience with system management tools, logical file systems, client/server environments. Working knowledge of IT Service Desk processes and technology. Proficient in Google Workspaces, MDM and common desktop business applications. Technology certifications would be an asset (Cisco CCNA or CCNP, Microsoft, VMWare) Position necessitates a high degree of confidentiality. Strong analytical, problem-solving, and troubleshooting skills. Strong written and oral communication, leadership and interpersonal skills. Valid Driver's Licence Class G. WHY JOIN OUR TEAM London Hydro has been recognized by Canada's Top 100 Employers as one of the 2025 Southwestern Ontario's Top Employers. This recognition is a testament to our unwavering commitment to excellence and our dedication to fostering an environment where every team member can thrive. Competitive Vacation Entitlements Recognition & Social Programs Wellness and Family Assistance Program On-site Cafeteria & Free Fitness Centre Corporate Cellphone Hybrid Work Arrangement Positive, Collaborative and Safety-Focus Culture Want to learn more about what makes London Hydro a great place to work? Watch our short videoor visit our website at . SOUNDS LIKE A GOOD FIT? HOW TO APPLY We invite you to submit your cover letter and resume as a single document ( in .pdf or .docx format only ), saving the file as your last name and first name with no spaces (i.e., LastnameFirstname) and email it with the subject line Technical Analyst Deadline to Apply: Monday, July 7, 2025 BACKGROUND CHECKS & OTHER INFORMATION The successful candidate will be required to complete a Criminal Record and education check prior to the commencement of employment. While we appreciate all applications received, only those invited for an interview will be acknowledged. In accordance with Canadian immigration requirements, this advertisement is directed to applicants who are authorized to work in Canada. London Hydro is committed to fostering a corporate culture and climate that values and supports a diverse, equitable and inclusive organization. London Hydro is an equal-opportunity employer. Accommodation is available under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Any personal information submitted will be managed in accordance with the requirements of the Municipal Freedom of Information and Protection of Privacy Act and will be used only to determine eligibility for employment. We recognize the importance of work-life balance. Currently, we offer a hybrid work arrangement (In-Office and Remote) in accordance with London Hydro policy. Please note remote work is not guaranteed in the future and is subject to change.