5 jobs found

Overview The opportunity to drive benefit realisation across the organisation and to drive cross-portfolio collaboration. About Our Client The Welsh Ambulance Service is supported by more than 4,500 staff and volunteers, and everyone has a role to play in providing a service to patients. Our services include: Emergency Medical Service (EMS) - Responding to urgent and emergency calls and providing pre-hospital care. Non-Emergency Patient Transport Service - Transporting people to and from routine outpatient appointments. EMS Coordination Centres - Receiving emergency and urgent calls and dispatching ambulance crews. NHS 111 Wales - Providing health advice remotely via telephone, video and the website. Support Service Departments - Managing finances, IT, recruitment, and staff communications. We receive more than 500,000 emergency calls and one million 111 calls a year, and transport more than 1.3 million non-emergency patients to over 200 treatment centres in Wales and England. We respond 24/7, 365 days a year. The Role The Deputy Director of Operations provides highly visible, senior leadership for the day-to-day delivery of operational, workforce, planning, quality, and financial performance across the Operations Directorate. The postholder will: Act as immediate deputy to the Executive Director of Operations, enabling increased strategic and external engagement. Hold directorate accountability for professional standards, culture and safeguarding, ensuring compliance with statutory requirements and high-quality, patient-focused services. Lead the directorate's financial sustainability, owning budgets, delivering cost improvement plans, and ensuring robust financial stewardship, including budgeting for major activity and accountability for service portfolios. Drive cross-portfolio/departmental/directorate integration, system and pathway flow, and continuous improvement, supporting the Trust's strategic objectives. Lead major service transformation, improvement programmes, and strategic projects; include organisation-wide policy development and service redesign. Represent the Trust in internal and external forums, fostering system partnership and stakeholder engagement. Lead directorate planning to support strategy and the Integrated Medium-Term Plan, translating strategy into measurable outcomes. Play a key role in delivering change and transformation, particularly whole-directorate change. Work with media outlets to promote the Trust's profile and communicate key messages; handle highly complex, sensitive, and contentious information as required. Develop and sustain effective trade union partnerships. Job Description Responsibilities Professional Standards, Culture & Safeguarding Set and uphold clinical, operational/performance, financial, and behavioural standards across Operations, including clinical service delivery standards. Champion a positive, inclusive culture, embed Trust behaviours/values, and promote psychological safety. Ensure robust safeguarding policies and practices, compliance with Duty of Quality, Duty of Candour, Civil Contingencies Act and regulatory requirements. Lead on culture change programmes and organisational development initiatives. Responsible for leading directorate-wide cultural transformation programmes. Financial Sustainability Own Operations Directorate budgets, lead cost improvement and efficiency plans, and ensure financial governance. Deliver financial recovery plans, monitor expenditure, and report on financial performance, risks, and opportunities. Ensure value for money and compliance with Trust and NHS Wales financial frameworks. Frequent access to Oracle systems to support operational and strategic functions when acting in a deputy capacity for the Executive Director of Operations. Strategic Leadership & Transformation Lead and integrate the work of all Assistant Directors, aligning portfolios to strategic objectives and operational effectiveness. Lead initiatives to enhance system and pathway flow and performance, fostering external partnerships to influence broader system outcomes. Lead major service transformation, improvement programmes, and strategic projects as delegated; develop service/business development plans, business cases, and innovation initiatives. Use analytical tools (e.g., Excel, Power BI) daily to manage data and support data-driven decision-making. Operational Oversight & Performance Management Ensure effective management of all operational delivery areas. Oversee business management, risk, and audit functions; ensure governance standards are met. Responsible for directorate-level policy implementation and development. Drive achievement of KPIs, regulatory compliance, and continuous improvement. Lead on EPRR, major incident response, and business continuity; participate in Gold/Strategic on-call rota. Accountable to the Executive Director of Operations for delivery of technical and operational services within the portfolio. People Leadership Line manage Assistant Directors via ESR, manage leave and sickness, support development and PADR compliance. Foster professionalism, inclusion, and continuous improvement. Lead directorate workforce planning, talent development, and staff engagement. Provide leadership to the Volunteer Service. Oversee formal HR processes, including dismissals, restructures, and complex casework. System Partnership & Stakeholder Engagement Build and maintain relationships with internal and external partners, commissioners, regulators, and multi-agency stakeholders. Represent the Trust at regional and national forums; promote integrated care and system working. Develop and sustain trade union partnerships as part of stakeholder engagement. Collaborate with Communications to manage communications and reputation; act as Trust spokesperson. Ensure programme and project management best practices are embedded across directorate initiatives. Governance, Risk and Assurance Ensure robust governance, risk management, and assurance frameworks. Maintain risk registers, audit compliance, and statutory reporting. Lead on clinical governance, patient safety, and quality improvement. Lead on information governance, including Freedom of Information for the directorate. Policy development for the directorate and contribute to organisation-wide policy development. Freedom to Act Exercise autonomy and independent decision-making; interpret and implement policy. Set goals and standards for others and interpret national policy. Act as a role model for behaviours, inclusion, and wellbeing. Manage daily use of systems and MS Teams channels to collaborate within confidential groups. The Successful Applicant Experience Essential Significant senior leadership experience in a large, complex NHS or emergency services organisation. Proven track record of improving professional standards, safeguarding compliance, and organisational development. Experience in financial stewardship of large budgets and delivering efficiency/value programmes and financial recovery. Strategic portfolio management, operational delivery, and service transformation experience. Experience in major incidents, resilience and business continuity planning, and EPRR. Experience working with media (print, radio, TV). Delivery of balanced financial position and efficiency plans. Improved operational performance to achieve outcomes and system flow. Successful change management with positive staff feedback. Experience in external engagement, partnerships, and stakeholder management. Contributing to national/regional policy development or strategic forums. Shaping medium- to long-term planning in a devolved/complex health system. Desirable Experience leading system-level programmes across agencies. Delivering large digital/data/technology-enabled improvement programmes. Leading workforce redesign or modernisation initiatives. Delivering major business cases or capital/service reconfiguration programmes. Improving integrated care pathways across organisational boundaries. Skills and Attributes Essential Openness, inclusion, and compassionate leadership. Commitment to organisational values and continuous improvement. Ability to inspire confidence at Executive/Board level and with clinicians. Resilience, emotional intelligence, and calm under pressure. Strong people management and leadership skills. Excellent communication and stakeholder engagement. Ability to handle highly complex information and present to large groups. Plan and organise complex activities; adapt plans to achieve strategy. Flexibility to adapt duties as required. Compliance with Trust policies on equality, diversity, inclusion, H&S, information governance, and infection control. Experience working with trade unions on complex matters. Standard keyboard skills. Desirable National professional body recognition. . click apply for full job details

Job Title: Deputy Director - SC Location: Locations considered are: London, Croydon, Bristol, Leeds, Manchester. (If not London-based weekly visits to the London) - 2-3 days/week on site Contract Duration : 24 Months Daily Rate: £(Apply online only)/day (Umbrella Maximum) IR35 Status: Inside IR35 Security Clearance: SC (Willing to undergo DV) The Deputy Director Legal Practice Management (LPM) programme is a pivotal role in the organisation and as a programme director for this large-scale transformation programme, they will need to be a visible leader, inspiring confidence and driving the modernisation of the legal practices. Excellent Stakeholder Engagement will be essential, and its is expected that this role will provide progress briefings and assurance of delivery to the Permanent Secretary, Directors General, Executive Committee (EXCO), Board and Audit and Risk Committee (ARAC), other governance forums as required and to all staff. An authoritative change professional, whose past experience has proven successes in delivering technology services into government departments, this role will bring enthusiasm and determination. The programme is at a crucial point in its lifecycle and a robust plan is required to successfully deliver its outcomes and benefits. Bringing best practice and an adherence to government standards for project delivery, digital and security, will allow the development of a plan that will combine the efforts of suppliers, internal teams and specialist resources required to augment the programme for specific activities. Planning for Development, Testing, Business Change and Operational Readiness will be essential and success will be determined by the active engagement of the whole organisation in these plans. The Key responsibilities: Lead and manage the Legal Practice Management (LPM) Programme, which includes Contentious, Non-Contentious and Technology Workstreams, Project Management Teams and the Project Management Office (PMO) Resource the programme with skilled and capability contributors, building a delivery-focused, resilient and high performing team Finalise and gain approval for the LPM Final Business Case Build and maintain effective working relationships with key stakeholders. Engage regularly and communicate widely. Develop, gain approval for and deliver the plan for the Beta Phase, including development, testing, operational readiness and business change. Monitor and maximise the delivery of benefits, as detailed in the Final Business Case Coordinate delivery, ensuring robust workflows and technology interfaces are developed and implemented, between the LPM platform and existing and future HR and Finance systems. Ensure that all relevant strategic, operational and programme risks are identified, mitigated and controls monitored Manage the LPM Programme Budget, ensuring reporting of forecasts and expenditure are reviewed and that any potential under or over-spends are alerted to the Finance Team as early as possible. Produce robust Management Information for the Programme Board, Delivery and Portfolio Assurance Committee (DPAC), and EXCO. Support the development and establishment of the Project Management Methodology with defined standards, documentation and Gate Lifecycle requirement. Routinely audit all projects for compliance to standards and methodologies, and conduct post implementation reviews to determine Lessons Identified and that Return on Investment (ROI) and Business Benefits have been achieved. Identify and ensure progress along the Critical Path between all activities of all projects within the LPM Programme and promote the Critical Path within the portfolio. Manage the LPM Programme Risk, Assumptions, Issues and Dependencies (RAID) and associated project logs, advising the senior leadership of the decisions that may need to be taken. Ensure that the LPM programme implements and adheres to all appropriate Government Functional Standards (in particular GovS 002, 003, 005, 006 and 007) and the Government Digital Service s (GDS) Service Standards and Technical Code of Practice (TCOP) Ensure the programme works collaboratively with all functions and teams, especially Digital, Data and Technology professionals, delivering the highest quality outcomes as a result of collective design and delivery. Key Outcomes The delivery of the LPM programme and its constituent projects to time, cost, quality and benefits criteria. Effective engagement and communication between Stakeholders, Business Systems Owners and the programme. Project Documentation produced to a high quality Business change and operational readiness is effective in order to allow the successful adoption of the new platform and working practices Post implementation and embedding activities identify learning for use in subsequent projects, learning can be demonstrated in subsequent project delivery Experience Essential must be demonstrated at application and interview Proven track record of successfully managing and delivering large scale transformation programmes incorporating delivery of new technology services Successfully completion of Government Project Delivery assurance gates Successful completion of Government Digital Service (GDS) service assessments Desirable Experience of working with and delivering Legal Practice Management Systems Experience of delivering case management systems Essential must be demonstrated at application and interview Technical Project Delivery Programme Director SCS1 Level Experience Stakeholder Engagement Expert Level Governance Expert Level Digital and Data Practitioner Level Business Change and implementation Practitioner Level Qualifications APM, MSP or Prince 2 Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us on (phone number removed). We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources on (phone number removed)

Job Description Grade: SCS 1 - Open to applicants on promotion Working Pattern: Requests for flexible working patterns will be considered and should be discussed with the Hiring Manager upon application. A small amount of home working is possible but there is an expectation that most of this role will be office based. Location: The role can be based in Cheltenham, London or Manchester, but the successful candidate would be expected to spend time in each of the three locations. Salary: You will receive a salary between £96,981 - £130,000 which includes any applicable skills payment, depending on skills and experience. In addition, the role attracts a non-concessionary payment of £3030 (subject to security compliance) and London Pay Addition of £6250 if contracted to a London work location. The skills payment will be discussed and assessed at interview. Clearance: DV clearance required. About Us GCHQ is the nation's intelligence, cyber and security agency. We work to make the UK the safest place to live and work online; connect the national security community securely; and provide insights and counter threats through SIGINT and effects. Our people work closely with MI5 and MI6 as well as defence, international, and industry partners across a variety of locations, with major hubs in Cheltenham, London and Manchester as well as other sites in the UK and overseas. We live by the values of ingenuity, integrity, impact and teamwork as we work to keep the UK safe, resilient and prosperous in an uncertain world. A role with us means you will do unique and challenging work in a supportive environment, making a meaningful difference to national security. About the Role The UK Intelligence Community (UKIC) is seeking an outstanding Chief Information Security Officer (CISO) to lead cyber security and information governance across some of the nation's most sensitive missions. Accountable to the UKIC Infosec Director, this is one of the most high-profile technical leadership roles in government, shaping the strategic direction of information security to protect the UK against the most capable and persistent adversaries. The successful candidate will ensure operational resilience and secure innovation in support of national intelligence objectives, delivering results in a highly complex and rapidly evolving environment. As CISO, you will work with colleagues to set and implement the organisation's cyber and information security strategy, striking the right balance between capability, acceptable risk and technological progress. You will integrate security governance into a complex set of cross agency organisational decision-making, forums ensuring that information risks are managed effectively and proportionately, and that security is embedded at every level. This includes advising executive boards and senior leaders on the potential implications of major programmes, and guiding the organisations in safely embracing innovation and digital transformation. You will be responsible for designing and leading the UKIC's end-to-end risk management framework. This includes defining and tracking cybersecurity KPIs, producing regular reports for senior stakeholders, conducting organisation-wide risk assessments and overseeing vulnerability management to ensure compliance with relevant frameworks. You will be responsible for designing incident response and business continuity strategies and ensuring they are implemented by business areas. Your leadership will be central to developing sustainable security budgets and resourcing strategies that ensure capabilities remain strong in the face of emerging threats. This role demands exceptional communication skills and the ability to influence at the highest levels of government. You must be confident presenting complex security concepts to both technical and non-technical audiences, including boards, ministers and cross-government stakeholders. You will draw on significant experience delivering robust security strategies in complex organisations and demonstrate deep knowledge of cyber threat landscapes, risk management practices and modern security technologies. International relationships are a critical element of this role, so familiarity working with key allied governments would be valuable. You should bring expertise in securing cloud environments and emerging technologies within digital transformation programmes, alongside a strong understanding of regulatory compliance frameworks such as NIST, ISO27001, GDPR and GovS007. Professional certifications such as CISSP, CISM or CCISO are highly desirable. A proven track record in embedding a positive security culture, mentoring high-performing teams and managing supplier security will be critical to your success. This is a unique opportunity to take on one of the most influential cyber security leadership roles in the UK. Protecting the nation's intelligence capabilities requires vision, strategic acumen and operational excellence. If you are ready to take on this challenge, and have the skills, integrity and commitment to safeguard national security, we invite you to join us in delivering a secure future for UK intelligence. The role can be based in Cheltenham, Manchester or London, with a regular presence required in those locations. The ability to undertake occasional international travel is desirable. Key Responsibilities Develop, maintain and articulate a clear understanding of the cyber and information security risks inherent across the whole organisation in order to provide assurance to the UKIC Group Senior information risk owner (SIRO). Create and implement information security strategy which supports the organisation in determining the right balance between the organisation's cyber and information security capabilities, acceptable level of risk and speed of technology progress. Ensure an effective cyber and information security governance framework that is integrated with overall organisational governance. Define and track cybersecurity KPIs, producing regular executive and board level reports on security posture. Enable the organisation to innovate safely by advising senior leadership on the potential risks and implications of major decisions that impact information security. Oversee the creation and implementation of relevant policies and standards which ensure effective information risk management. Identify and deliver opportunities for improvement of the security operations function to ensure timely detection and response to security incidents. Lead and mentor high performing information security professionals, fostering a culture of professional development. Play a leading role in multiple Technical and programme boards. Work closely with stakeholders from across the UK Intelligence Community to ensure an end-to-end approach to cyber security and ensure that cyber security is embedded at all levels. Person Specification Exceptional communication skills, with the ability to present complex security concepts to both technical and non-technical stakeholders at all levels. Proven experience developing and implementing information security strategies and policies within a complex organisation. In-depth understanding of cybersecurity threats, technologies and risk management practices. Professional certifications such as CISSP, CISM or CCISO are highly desirable. Deep understanding of cloud security. Experience leading an operational cyber security function, or the delivery of cyber security capabilities. Extensive knowledge of relevant public and private sector cyber security practice. SCS Competency Framework Seeing the Big Picture Making Effective Decisions Driving Innovation and Change Providing Customer Value How to apply Copy and paste a statement of suitability outlining how your personal skills, qualities and experiences demonstrate your suitability for the role. Structure your statement with a sub-heading for each of the essential criteria listed above and, below each, include evidence of how you meet that criterion. Provide a CV setting out your career history, with key responsibilities and achievements. Include reasons for any gaps within the last two years. It is important that through your CV and supporting statement, you give evidence and examples of proven experience of each of the elements of the essential criteria. Please note - the application form consists of two stages; an initial eligibility check, followed by a full application form. It is at the full application form stage that you will have the opportunity to input your suitability statement and CV information. For questions about the role or to discuss the role in more detail, email who will direct your enquiry appropriately. What to expect Your application will be sifted to assess your evidence against the essential criteria above. If shortlisted, you will be invited to participate in a Staff Engagement Session with a small group of GCHQ staff. Full details of the assessment process will be made available to shortlisted candidates. You will be invited to attend a panel interview, where your motivational fit, values, competency evidence and technical experience will be assessed. The application process may take around 6 - 9 months to process including vetting, so we advise you continue any current employment until you have received your final job offer . click apply for full job details