Head of Programme (GOV.UK) - Government Digital Service - G6 £67,972 - £75,275 (national) Based on capability Published on Full-time (Permanent) £67,972 - £75,275 (national) Based on capability Published on 9 February 2026 Deadline 15 February 2026 Location Bristol, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need. GOV.UK makes it simple for everyone to interact with the government. Every day, we support millions of people to complete routine tasks to life-changing actions, from registering a death to paying their taxes. For over a decade, we have been the authoritative, accessible, and accurate home of the UK government online. But we want to go further. We want to reach more people in more of the places they expect to find us, to support more interactions with the government. That's why in recent years GDS has been expanding theGOV.UK product suite to include new channels and interactions (such as theGOV.UK App,GOV.UK Social andGOV.UK Chat). The GOV.UK directorate, in which this role sits, is responsible for theGOV.UK Website andGOV.UK Social, and for the 'information engine' which powersGOV.UK channels, including publishing tools, content, design system and analytics. As the scale and scope ofGOV.UK 's proposition expands, our programme operations and management need to evolve. This critical role will translate theGOV.UK directorate strategy into execution. It will ensure that delivery of theGOV.UK current operation is stable, efficient and compliant, whilst ensuring that strategic and transformation initiatives are prioritised, funded and delivered effectively. As Head of Programme, you will be working closely with the Head of Delivery, the Head of Content Programme Delivery, and Head of Policy and Strategy to establish and lead the programme function for theGOV.UK directorate. As the Head of Programme, GOV.UK you'll be responsible for: business operations -Have accountability for the day-to-day management of directorate-wide finance, procurement and workforce. Support the Director ofGOV.UK to ensure that the directorate stays within its budget envelope Ensure compliance with government-wide spend controls Develop and maintain key relationships with DSIT and Product Group operations colleagues and agree formal and informal ways of working betweenGOV.UK and centralised functions to ensure strategic join-up Lead business planning, balancing BAU capacity with strategic investment business case and assurance -Coordinate the production of investment approvals and business and benefits cases, ensuring appropriate specialist input and timely approval governance and reporting- Working with the Head of Delivery, establish a clear governance process and reporting system, docking into Product Group and DSIT as necessary Coordinate directorate-wide, consolidated reporting and analysis for review by the Leadership Team or governance bodies Provide secretariat support for senior governance boards as needed planning, scheduling and resourcing- Working with the Head of Delivery and the Head of Content Programme Delivery, maintain a directorate-wide strategic delivery plan Identify and track interdependencies across projects Recommend the allocation of resources across initiatives to optimise the organisation's return on investment Develop a commercial and procurement pipeline Develop strategies to address resource gaps Align organisational purpose, focus and structure to support delivery of the strategy across BAU and strategic activity Own the 'front door' and triage of incoming requests for work to manage demand and dependencies across Product Group, DSIT and OGDs and coordinate prioritisation decisions with theGOV.UK Leadership Team leadership -Reporting to the Deputy Director for Strategy and Programme, you are an integral member of theGOV.UK Leadership Team You will lead the programme team, providing coaching, mentoring, and support, and ensuring each member of the team has the necessary management, tools and training to deliver high quality work You will leadGOV.UK 's private office Person specification We're interested in people who have: proven experience in financial planning, budgeting, and forecasting within a complex project, programme or portfolio, and working with senior leaders to ensure fiscal responsibility procurement and commercial expertise, managing end-to-end processes, including complex and high-value procurements, and overseeing contracts to ensure value for money and compliance with government standards proven experience in workforce planning at scale, forecasting supply and demand, analysing gaps, and developing solutions to meet directorate strategy demonstrable expertise in planning and scheduling within complex project, programme, or portfolio settings, ensuring robust delivery and decision-making support You can shape and amend an established programme to deliver against a new strategic plan alongside significant current operational delivery Using systems thinking to take a holistic view and optimise for the whole strong experience in compiling high-quality business cases, reports and performance analysis, with the ability to translate complex data into meaningful insights for senior stakeholders excellent communication, influencing and stakeholder management skills, with the ability to tailor content and delivery style to quickly establish credibility with different audiences, including senior leaders, technical teams and peers an outcome- and delivery-focused approach Make processes work for the directorate, rather than seeing them as a blocker Eliminate waste, removing processes which consume resources but do not add value proficiency in developing and implementing change strategies, engaging stakeholders, and fostering collaboration to ensure smooth transitions You use data-driven insights to monitor progress and adapt strategies for successful outcomes experience in applying the above in a digital, agile, delivery context You have an understanding and experience of collaborating with the variety of disciplines involved in digital and agile programme delivery
Feb 13, 2026
Full time
Head of Programme (GOV.UK) - Government Digital Service - G6 £67,972 - £75,275 (national) Based on capability Published on Full-time (Permanent) £67,972 - £75,275 (national) Based on capability Published on 9 February 2026 Deadline 15 February 2026 Location Bristol, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need. GOV.UK makes it simple for everyone to interact with the government. Every day, we support millions of people to complete routine tasks to life-changing actions, from registering a death to paying their taxes. For over a decade, we have been the authoritative, accessible, and accurate home of the UK government online. But we want to go further. We want to reach more people in more of the places they expect to find us, to support more interactions with the government. That's why in recent years GDS has been expanding theGOV.UK product suite to include new channels and interactions (such as theGOV.UK App,GOV.UK Social andGOV.UK Chat). The GOV.UK directorate, in which this role sits, is responsible for theGOV.UK Website andGOV.UK Social, and for the 'information engine' which powersGOV.UK channels, including publishing tools, content, design system and analytics. As the scale and scope ofGOV.UK 's proposition expands, our programme operations and management need to evolve. This critical role will translate theGOV.UK directorate strategy into execution. It will ensure that delivery of theGOV.UK current operation is stable, efficient and compliant, whilst ensuring that strategic and transformation initiatives are prioritised, funded and delivered effectively. As Head of Programme, you will be working closely with the Head of Delivery, the Head of Content Programme Delivery, and Head of Policy and Strategy to establish and lead the programme function for theGOV.UK directorate. As the Head of Programme, GOV.UK you'll be responsible for: business operations -Have accountability for the day-to-day management of directorate-wide finance, procurement and workforce. Support the Director ofGOV.UK to ensure that the directorate stays within its budget envelope Ensure compliance with government-wide spend controls Develop and maintain key relationships with DSIT and Product Group operations colleagues and agree formal and informal ways of working betweenGOV.UK and centralised functions to ensure strategic join-up Lead business planning, balancing BAU capacity with strategic investment business case and assurance -Coordinate the production of investment approvals and business and benefits cases, ensuring appropriate specialist input and timely approval governance and reporting- Working with the Head of Delivery, establish a clear governance process and reporting system, docking into Product Group and DSIT as necessary Coordinate directorate-wide, consolidated reporting and analysis for review by the Leadership Team or governance bodies Provide secretariat support for senior governance boards as needed planning, scheduling and resourcing- Working with the Head of Delivery and the Head of Content Programme Delivery, maintain a directorate-wide strategic delivery plan Identify and track interdependencies across projects Recommend the allocation of resources across initiatives to optimise the organisation's return on investment Develop a commercial and procurement pipeline Develop strategies to address resource gaps Align organisational purpose, focus and structure to support delivery of the strategy across BAU and strategic activity Own the 'front door' and triage of incoming requests for work to manage demand and dependencies across Product Group, DSIT and OGDs and coordinate prioritisation decisions with theGOV.UK Leadership Team leadership -Reporting to the Deputy Director for Strategy and Programme, you are an integral member of theGOV.UK Leadership Team You will lead the programme team, providing coaching, mentoring, and support, and ensuring each member of the team has the necessary management, tools and training to deliver high quality work You will leadGOV.UK 's private office Person specification We're interested in people who have: proven experience in financial planning, budgeting, and forecasting within a complex project, programme or portfolio, and working with senior leaders to ensure fiscal responsibility procurement and commercial expertise, managing end-to-end processes, including complex and high-value procurements, and overseeing contracts to ensure value for money and compliance with government standards proven experience in workforce planning at scale, forecasting supply and demand, analysing gaps, and developing solutions to meet directorate strategy demonstrable expertise in planning and scheduling within complex project, programme, or portfolio settings, ensuring robust delivery and decision-making support You can shape and amend an established programme to deliver against a new strategic plan alongside significant current operational delivery Using systems thinking to take a holistic view and optimise for the whole strong experience in compiling high-quality business cases, reports and performance analysis, with the ability to translate complex data into meaningful insights for senior stakeholders excellent communication, influencing and stakeholder management skills, with the ability to tailor content and delivery style to quickly establish credibility with different audiences, including senior leaders, technical teams and peers an outcome- and delivery-focused approach Make processes work for the directorate, rather than seeing them as a blocker Eliminate waste, removing processes which consume resources but do not add value proficiency in developing and implementing change strategies, engaging stakeholders, and fostering collaboration to ensure smooth transitions You use data-driven insights to monitor progress and adapt strategies for successful outcomes experience in applying the above in a digital, agile, delivery context You have an understanding and experience of collaborating with the variety of disciplines involved in digital and agile programme delivery
Head of Programme (GOV.UK) - Government Digital Service - G6 £67,972 - £75,275 (national) Based on capability Published on Full-time (Permanent) £67,972 - £75,275 (national) Based on capability Published on 9 February 2026 Deadline 15 February 2026 Location Bristol, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need. GOV.UK makes it simple for everyone to interact with the government. Every day, we support millions of people to complete routine tasks to life-changing actions, from registering a death to paying their taxes. For over a decade, we have been the authoritative, accessible, and accurate home of the UK government online. But we want to go further. We want to reach more people in more of the places they expect to find us, to support more interactions with the government. That's why in recent years GDS has been expanding theGOV.UK product suite to include new channels and interactions (such as theGOV.UK App,GOV.UK Social andGOV.UK Chat). The GOV.UK directorate, in which this role sits, is responsible for theGOV.UK Website andGOV.UK Social, and for the 'information engine' which powersGOV.UK channels, including publishing tools, content, design system and analytics. As the scale and scope ofGOV.UK 's proposition expands, our programme operations and management need to evolve. This critical role will translate theGOV.UK directorate strategy into execution. It will ensure that delivery of theGOV.UK current operation is stable, efficient and compliant, whilst ensuring that strategic and transformation initiatives are prioritised, funded and delivered effectively. As Head of Programme, you will be working closely with the Head of Delivery, the Head of Content Programme Delivery, and Head of Policy and Strategy to establish and lead the programme function for theGOV.UK directorate. As the Head of Programme, GOV.UK you'll be responsible for: business operations -Have accountability for the day-to-day management of directorate-wide finance, procurement and workforce. Support the Director ofGOV.UK to ensure that the directorate stays within its budget envelope Ensure compliance with government-wide spend controls Develop and maintain key relationships with DSIT and Product Group operations colleagues and agree formal and informal ways of working betweenGOV.UK and centralised functions to ensure strategic join-up Lead business planning, balancing BAU capacity with strategic investment business case and assurance -Coordinate the production of investment approvals and business and benefits cases, ensuring appropriate specialist input and timely approval governance and reporting- Working with the Head of Delivery, establish a clear governance process and reporting system, docking into Product Group and DSIT as necessary Coordinate directorate-wide, consolidated reporting and analysis for review by the Leadership Team or governance bodies Provide secretariat support for senior governance boards as needed planning, scheduling and resourcing- Working with the Head of Delivery and the Head of Content Programme Delivery, maintain a directorate-wide strategic delivery plan Identify and track interdependencies across projects Recommend the allocation of resources across initiatives to optimise the organisation's return on investment Develop a commercial and procurement pipeline Develop strategies to address resource gaps Align organisational purpose, focus and structure to support delivery of the strategy across BAU and strategic activity Own the 'front door' and triage of incoming requests for work to manage demand and dependencies across Product Group, DSIT and OGDs and coordinate prioritisation decisions with theGOV.UK Leadership Team leadership -Reporting to the Deputy Director for Strategy and Programme, you are an integral member of theGOV.UK Leadership Team You will lead the programme team, providing coaching, mentoring, and support, and ensuring each member of the team has the necessary management, tools and training to deliver high quality work You will leadGOV.UK 's private office Person specification We're interested in people who have: proven experience in financial planning, budgeting, and forecasting within a complex project, programme or portfolio, and working with senior leaders to ensure fiscal responsibility procurement and commercial expertise, managing end-to-end processes, including complex and high-value procurements, and overseeing contracts to ensure value for money and compliance with government standards proven experience in workforce planning at scale, forecasting supply and demand, analysing gaps, and developing solutions to meet directorate strategy demonstrable expertise in planning and scheduling within complex project, programme, or portfolio settings, ensuring robust delivery and decision-making support You can shape and amend an established programme to deliver against a new strategic plan alongside significant current operational delivery Using systems thinking to take a holistic view and optimise for the whole strong experience in compiling high-quality business cases, reports and performance analysis, with the ability to translate complex data into meaningful insights for senior stakeholders excellent communication, influencing and stakeholder management skills, with the ability to tailor content and delivery style to quickly establish credibility with different audiences, including senior leaders, technical teams and peers an outcome- and delivery-focused approach Make processes work for the directorate, rather than seeing them as a blocker Eliminate waste, removing processes which consume resources but do not add value proficiency in developing and implementing change strategies, engaging stakeholders, and fostering collaboration to ensure smooth transitions You use data-driven insights to monitor progress and adapt strategies for successful outcomes experience in applying the above in a digital, agile, delivery context You have an understanding and experience of collaborating with the variety of disciplines involved in digital and agile programme delivery
Feb 13, 2026
Full time
Head of Programme (GOV.UK) - Government Digital Service - G6 £67,972 - £75,275 (national) Based on capability Published on Full-time (Permanent) £67,972 - £75,275 (national) Based on capability Published on 9 February 2026 Deadline 15 February 2026 Location Bristol, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need. GOV.UK makes it simple for everyone to interact with the government. Every day, we support millions of people to complete routine tasks to life-changing actions, from registering a death to paying their taxes. For over a decade, we have been the authoritative, accessible, and accurate home of the UK government online. But we want to go further. We want to reach more people in more of the places they expect to find us, to support more interactions with the government. That's why in recent years GDS has been expanding theGOV.UK product suite to include new channels and interactions (such as theGOV.UK App,GOV.UK Social andGOV.UK Chat). The GOV.UK directorate, in which this role sits, is responsible for theGOV.UK Website andGOV.UK Social, and for the 'information engine' which powersGOV.UK channels, including publishing tools, content, design system and analytics. As the scale and scope ofGOV.UK 's proposition expands, our programme operations and management need to evolve. This critical role will translate theGOV.UK directorate strategy into execution. It will ensure that delivery of theGOV.UK current operation is stable, efficient and compliant, whilst ensuring that strategic and transformation initiatives are prioritised, funded and delivered effectively. As Head of Programme, you will be working closely with the Head of Delivery, the Head of Content Programme Delivery, and Head of Policy and Strategy to establish and lead the programme function for theGOV.UK directorate. As the Head of Programme, GOV.UK you'll be responsible for: business operations -Have accountability for the day-to-day management of directorate-wide finance, procurement and workforce. Support the Director ofGOV.UK to ensure that the directorate stays within its budget envelope Ensure compliance with government-wide spend controls Develop and maintain key relationships with DSIT and Product Group operations colleagues and agree formal and informal ways of working betweenGOV.UK and centralised functions to ensure strategic join-up Lead business planning, balancing BAU capacity with strategic investment business case and assurance -Coordinate the production of investment approvals and business and benefits cases, ensuring appropriate specialist input and timely approval governance and reporting- Working with the Head of Delivery, establish a clear governance process and reporting system, docking into Product Group and DSIT as necessary Coordinate directorate-wide, consolidated reporting and analysis for review by the Leadership Team or governance bodies Provide secretariat support for senior governance boards as needed planning, scheduling and resourcing- Working with the Head of Delivery and the Head of Content Programme Delivery, maintain a directorate-wide strategic delivery plan Identify and track interdependencies across projects Recommend the allocation of resources across initiatives to optimise the organisation's return on investment Develop a commercial and procurement pipeline Develop strategies to address resource gaps Align organisational purpose, focus and structure to support delivery of the strategy across BAU and strategic activity Own the 'front door' and triage of incoming requests for work to manage demand and dependencies across Product Group, DSIT and OGDs and coordinate prioritisation decisions with theGOV.UK Leadership Team leadership -Reporting to the Deputy Director for Strategy and Programme, you are an integral member of theGOV.UK Leadership Team You will lead the programme team, providing coaching, mentoring, and support, and ensuring each member of the team has the necessary management, tools and training to deliver high quality work You will leadGOV.UK 's private office Person specification We're interested in people who have: proven experience in financial planning, budgeting, and forecasting within a complex project, programme or portfolio, and working with senior leaders to ensure fiscal responsibility procurement and commercial expertise, managing end-to-end processes, including complex and high-value procurements, and overseeing contracts to ensure value for money and compliance with government standards proven experience in workforce planning at scale, forecasting supply and demand, analysing gaps, and developing solutions to meet directorate strategy demonstrable expertise in planning and scheduling within complex project, programme, or portfolio settings, ensuring robust delivery and decision-making support You can shape and amend an established programme to deliver against a new strategic plan alongside significant current operational delivery Using systems thinking to take a holistic view and optimise for the whole strong experience in compiling high-quality business cases, reports and performance analysis, with the ability to translate complex data into meaningful insights for senior stakeholders excellent communication, influencing and stakeholder management skills, with the ability to tailor content and delivery style to quickly establish credibility with different audiences, including senior leaders, technical teams and peers an outcome- and delivery-focused approach Make processes work for the directorate, rather than seeing them as a blocker Eliminate waste, removing processes which consume resources but do not add value proficiency in developing and implementing change strategies, engaging stakeholders, and fostering collaboration to ensure smooth transitions You use data-driven insights to monitor progress and adapt strategies for successful outcomes experience in applying the above in a digital, agile, delivery context You have an understanding and experience of collaborating with the variety of disciplines involved in digital and agile programme delivery
A leading healthcare organization in Tooting is seeking an ambitious Deputy Chief Digital Information Officer to lead digital transformation efforts. This role involves overseeing clinical applications, delivering digital projects, and ensuring compliance with NHS standards. The ideal candidate will have director-level experience in a complex healthcare setting and a commitment to inclusive leadership, aiming to improve both patient care and staff experience through innovative solutions.
Feb 10, 2026
Full time
A leading healthcare organization in Tooting is seeking an ambitious Deputy Chief Digital Information Officer to lead digital transformation efforts. This role involves overseeing clinical applications, delivering digital projects, and ensuring compliance with NHS standards. The ideal candidate will have director-level experience in a complex healthcare setting and a commitment to inclusive leadership, aiming to improve both patient care and staff experience through innovative solutions.
St George's University Hospitals NHS Foundation Trust Deputy Chief Digital Information Officer - Digital Transformation The closing date is 18 February 2026 We are seeking an ambitious Deputy CDIO of Digital Transformation to lead the strategic delivery and operational oversight of digital transformation across our organisation, modernising clinical care and enhancing patient and staff experience. As a senior member of the Group Digital Services Leadership Team, you will oversee critical functions - including clinical applications and digital project delivery - ensuring that systems used across both acute and community settings are safe, integrated, and optimised. You will champion innovation, enable workforce and patient digital adoption, and play a pivotal role in delivering our digital strategy, shaping the future of care through technology and transformation. Main duties of the job The Deputy CDIO is a senior leader responsible for delivering clinically safe, user-centred, and sustainable digital solutions that align with the hospital group's transformation and service redesign priorities. Key areas of responsibility include: Clinical Applications: Leadership of the development, implementation, and optimisation of clinical applications across acute and neighbourhood care settings, including EPRs, digital documentation, clinical decision support, and specialty systems. Digital Projects Delivery: Accountability of digital programmes and projects, ensuring they are delivered on time, within scope and budget, and deliver measurable value to patients and staff. The role ensures that transformation programmes meet clinical safety, information governance, and service improvement requirements. The Deputy CDIO will work closely with clinical, operational, and IT leaders to ensure digital change is safe, inclusive, and impactful. They will champion innovation, patient-centred design, and a culture of continuous digital improvement. The postholder is expected to have a clear understanding and vision for how this post contributes to the achievement of the group's strategy and vision of offering outstanding care founded on: collaboration and work in partnership; services which are affordable and fit for the future; offering the right care, in the right place, at the right time; and ensuring the highly skilled, committed workforce is empowered and engaged. About us St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce. At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process. Job responsibilities Strategic Leadership Shape and drive the digital transformation strategy in alignment with organisational goals and national NHS digital ambitions. Act as the senior leader responsible for digital maturity across clinical services, ensuring digital capabilities support integrated, person-centred care. Work in close alignment with the Trust COOs to develop an integrated leadership structure. Clinical Applications Oversee the full lifecycle management of the groups clinical applications portfolio, including procurement, deployment, optimisation, and retirement. Ensure systems are clinically safe, interoperable, compliant with NHS standards, and designed with end-user experience in mind. Lead stakeholder engagement across acute and neighbourhood services to ensure applications support operational and clinical priorities. Digital Projects & Programmes Lead the delivery of complex, multi-stakeholder digital projects, ensuring robust project management methodologies (e.g. PRINCE2, Agile) are used. Monitor delivery against KPIs, benefits realisation plans, and risk registers. Work with finance, IT, IG, and clinical teams to ensure coordinated planning, delivery, and reporting. Governance and Assurance Ensure all digital solutions comply with NHS Digital standards, including IG, cyber security, and clinical safety frameworks. Be the subject matter expert across clinical applications and digital programmes, including horizon scanning for best practice and future developments. Lead risk and assurance processes related to application and project delivery. People and Culture Lead and develop multidisciplinary teams including programme managers, clinical systems leads, business change analysts, and engagement specialists. Foster a culture of collaboration, innovation, and inclusion. Build digital capability across the clinical and non-clinical workforce through training, support, and partnership, considering long term skills and development Stakeholder Engagement Collaborate with regional partners, ICBs, and suppliers to ensure alignment with place-based digital priorities. Act as a senior representative in regional digital boards or shared digital service initiatives. Deputise for the CDIO when required. Person Specification Knowledge and Experience In-depth professional knowledge in a number of disciplines such as financial management, performance management, information systems, staff management acquired through training and experience over extended period Proven leadership in digital transformation in a healthcare or complex organisation Director-level experience managing clinical systems and large-scale digital projects Extensive experience working with clinical and operational teams across acute/community settings Experience and technical knowledge in the oversight and management of clinical applications Highly developed communication skills with the ability to communicate and present on highly complex, sensitive and/or contentious matters and difficult situations Ability to persuade board and senior managers of the respective merits of different options, innovation and new market opportunities. Leadership, vision, strategic thinking and planning with highly developed political skills Education and Qualifications Educated to masters level or equivalent level of experience of working at a senior level in specialist area. Values Demonstrates commitment to NHS and organisational values and behaviours Demonstrate commitment and role model behaviours and actions that support equality, diversity, belonging and inclusion Strong compassionate and inclusive leadership Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name St George's University Hospitals NHS Foundation Trust
Feb 09, 2026
Full time
St George's University Hospitals NHS Foundation Trust Deputy Chief Digital Information Officer - Digital Transformation The closing date is 18 February 2026 We are seeking an ambitious Deputy CDIO of Digital Transformation to lead the strategic delivery and operational oversight of digital transformation across our organisation, modernising clinical care and enhancing patient and staff experience. As a senior member of the Group Digital Services Leadership Team, you will oversee critical functions - including clinical applications and digital project delivery - ensuring that systems used across both acute and community settings are safe, integrated, and optimised. You will champion innovation, enable workforce and patient digital adoption, and play a pivotal role in delivering our digital strategy, shaping the future of care through technology and transformation. Main duties of the job The Deputy CDIO is a senior leader responsible for delivering clinically safe, user-centred, and sustainable digital solutions that align with the hospital group's transformation and service redesign priorities. Key areas of responsibility include: Clinical Applications: Leadership of the development, implementation, and optimisation of clinical applications across acute and neighbourhood care settings, including EPRs, digital documentation, clinical decision support, and specialty systems. Digital Projects Delivery: Accountability of digital programmes and projects, ensuring they are delivered on time, within scope and budget, and deliver measurable value to patients and staff. The role ensures that transformation programmes meet clinical safety, information governance, and service improvement requirements. The Deputy CDIO will work closely with clinical, operational, and IT leaders to ensure digital change is safe, inclusive, and impactful. They will champion innovation, patient-centred design, and a culture of continuous digital improvement. The postholder is expected to have a clear understanding and vision for how this post contributes to the achievement of the group's strategy and vision of offering outstanding care founded on: collaboration and work in partnership; services which are affordable and fit for the future; offering the right care, in the right place, at the right time; and ensuring the highly skilled, committed workforce is empowered and engaged. About us St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce. At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process. Job responsibilities Strategic Leadership Shape and drive the digital transformation strategy in alignment with organisational goals and national NHS digital ambitions. Act as the senior leader responsible for digital maturity across clinical services, ensuring digital capabilities support integrated, person-centred care. Work in close alignment with the Trust COOs to develop an integrated leadership structure. Clinical Applications Oversee the full lifecycle management of the groups clinical applications portfolio, including procurement, deployment, optimisation, and retirement. Ensure systems are clinically safe, interoperable, compliant with NHS standards, and designed with end-user experience in mind. Lead stakeholder engagement across acute and neighbourhood services to ensure applications support operational and clinical priorities. Digital Projects & Programmes Lead the delivery of complex, multi-stakeholder digital projects, ensuring robust project management methodologies (e.g. PRINCE2, Agile) are used. Monitor delivery against KPIs, benefits realisation plans, and risk registers. Work with finance, IT, IG, and clinical teams to ensure coordinated planning, delivery, and reporting. Governance and Assurance Ensure all digital solutions comply with NHS Digital standards, including IG, cyber security, and clinical safety frameworks. Be the subject matter expert across clinical applications and digital programmes, including horizon scanning for best practice and future developments. Lead risk and assurance processes related to application and project delivery. People and Culture Lead and develop multidisciplinary teams including programme managers, clinical systems leads, business change analysts, and engagement specialists. Foster a culture of collaboration, innovation, and inclusion. Build digital capability across the clinical and non-clinical workforce through training, support, and partnership, considering long term skills and development Stakeholder Engagement Collaborate with regional partners, ICBs, and suppliers to ensure alignment with place-based digital priorities. Act as a senior representative in regional digital boards or shared digital service initiatives. Deputise for the CDIO when required. Person Specification Knowledge and Experience In-depth professional knowledge in a number of disciplines such as financial management, performance management, information systems, staff management acquired through training and experience over extended period Proven leadership in digital transformation in a healthcare or complex organisation Director-level experience managing clinical systems and large-scale digital projects Extensive experience working with clinical and operational teams across acute/community settings Experience and technical knowledge in the oversight and management of clinical applications Highly developed communication skills with the ability to communicate and present on highly complex, sensitive and/or contentious matters and difficult situations Ability to persuade board and senior managers of the respective merits of different options, innovation and new market opportunities. Leadership, vision, strategic thinking and planning with highly developed political skills Education and Qualifications Educated to masters level or equivalent level of experience of working at a senior level in specialist area. Values Demonstrates commitment to NHS and organisational values and behaviours Demonstrate commitment and role model behaviours and actions that support equality, diversity, belonging and inclusion Strong compassionate and inclusive leadership Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name St George's University Hospitals NHS Foundation Trust
Join Us as Chief Information Officer and help shape the Future of Cancer Care at The Christie The Christie NHS Foundation Trust is seeking an exceptional Chief Information Officer (CIO) to lead our digital transformation and information strategy. This is a unique opportunity to lead Digital Services and drive innovation at one of Europe's leading cancer centres, as we deliver our ambitious Future Christie programme - a 10-year vision to create a patient and staff focussed, intelligent, data-driven hospital. As CIO, you will provide strategic and operational leadership for digital services, ensuring technology and data are harnessed to deliver safe, efficient, and personalised care. You will champion cutting-edge initiatives such as Joint Analytics for Cancer (JAC) - our flagship platform unlocking real-time insights for clinical decision-making, research, and operational excellence. Working at the heart of our digital strategy, you will shape systems that integrate care, research, and innovation, enabling The Christie to remain at the forefront of cancer treatment. If you are passionate about transforming healthcare through digital innovation and want to make a lasting impact on patient outcomes, join us and help build the hospital of the future. Main duties of the job What You'll Do Lead the development and delivery of a Trust-wide digital strategy aligned with national priorities. Develop and implement the Trust's digital strategy, ensuring systems support integrated care, research, and performance improvement. Champion innovation, including AI and machine learning, to enable evidence-based decision-making and personalised care and deliver the ambition of the Future Christie programme. Lead digital service delivery across software development, clinical applications, infrastructure, user support, and cybersecurity Ensure robust digital governance and compliance with NHS and legal standards. Provide assurance to the Senior Management Committee and act as delegated Senior Information Risk Owner (SIRO) when required Manage and support the Digital Services team, including deputy CIO, Chief Clinical Information Officers, and departmental leads. Foster a culture of collaboration and digital literacy across clinical and operational teams What We're Looking For We're seeking a visionary leader with proven digital experience in senior data leadership, ideally in healthcare or public sector. You will have strategic insight and technical expertise in data platforms, governance, and analytics and a passion for innovation, curiosity, and solving complex system-wide challenges. You will have the ability to influence at executive level and inspire multidisciplinary teams and a commitment to equity and sustainability. About us The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK. Job responsibilities CORPORATE Contribute effectively as a member of the Senior Management Committee ensuring all relevant matters are brought to the attention of the meetings. Provide updates to the board of directors as required on the digital strategy, programmes and risks. Undertake the role (delegated by the Director of Future Christie) of SIRO and support the work of the Information Governance and Caldicott panels providing expert knowledge and assurance ensuring that highly sensitive and confidential data is managed appropriately. Ensure that the Senior Management Committee and Future Christie Director/Medical Director are briefed on the benefits and risks of new digital related projects. Ensure effective working relationships and engagement within the organisation particularly with all divisional, corporate, clinical, and operational teams. Provide digital leadership to the Greater Manchester (GM) Cancer Alliance, support the development of GM system digital cancer strategy Ensure effective working relationships and engagement outside the organisation particularly with third party suppliers, NHS bodies, academic institutions, and other external bodies. Participate effectively in local and national CIO networks. Produce action plans and implement policies to meet all requirements for risk management, audit, controls assurance, health & safety and information governance relating to the work of the digital service. Ensure there is continual improvement and learning within the digital service and that all decisions are based on an assessment of risk. STRATEGY Develop and lead implementation of a digital strategy which supports the overall trust strategy and the associated strategies for clinical services, research and innovation and education. Remain up to date on digital trends and emerging technologies. Identify opportunities for increasing the effectiveness and efficiency of services through changes to digital services and technology. Contribute actively to the development of strategies and plans for other departments ensuring that the contribution of digital technology is incorporated DIGITAL SERVICES PROVISION Ensure provision of modern digital infrastructure, software, and services that fully support the operational, clinical, and business needs of the trust. Oversee the delivery of an effective digital service desk and set of comprehensive and proactive digital support services. Ensure the effective management of digital assets, including all hardware and software, ensuring that these are actively monitored. Ensure the provision of effective digital security measures to adequately protect and maintain systems and data. Ensure the support, maintenance, and development of the core clinical systems, including the procurement and implementation of clinical systems ensuring that benefits are maximised, and functionality fully supports the delivery of excellent patient care. INFORMATION MANAGEMENT Work collaboratively with the Chief Data Officer to develop an information management service and oversee the infrastructure required for data storage. Manage and develop approaches to data integration, including for clinical systems. Oversee relationships with external vendors, suppliers and developers. Manage the project management services that support the delivery of the digital strategy and trust service transformation activities GOVERNANCE Ensure implementation of appropriate digital governance systems which conform to legal and NHS requirements and fit within the wider governance systems of the trust. Ensure maintenance of an effective digital risk register, manage identified risks and escalate risks as required. Ensure the reduction, identification, management, and reporting of untoward digital incidents. Ensure compliance with the requirements of information governance, data protection and freedom of information guidance and legislation. Ensure that the Trust complies with the requirements of the Data Security and Protection Toolkit (DSPT). Ensure that Disaster Recovery and Business Continuity plans are in place for all digital services and that these are routinely tested, weakness identified, and appropriate improvement plans developed and implemented. Ensure compliance of the clinical systems with Safety of Health Systems standards, appropriate NHS Information Standards Notices (ISNs) and National Patient Safety Agency (NPSA) notices. As SIRO, oversee Information Asset Owners (IAOs) providing assurance on risks and compliance ensuring adherence to legal and regulatory requirements (including GDPR and NHS standards) and promote good information governance practices across the organisation. Working with the CDO, maintain an Information Asset Register, and oversee data security, integrity, and availability. MANAGEMENT OF THE DIGITAL SERVICE Manage and lead the digital services team in line with the trusts workforce and related policies, standing financial instructions and scheme of delegation, and other relevant policies and procedures. Develop and achieve annual objectives for digital services within the framework of the Trusts objectives and agreed digital strategy. Manage the digital budget within the requirements of the Trusts Scheme of Delegation and Standing Financial Instructions. Produce an annual rolling investment plan for digital infrastructure including capital, revenue and staffing resource. Plan, deploy, and maintain the Trusts digital systems and operations. Manage the Trusts software development needs. Develop and implement digital policies and procedures in line with requirements and best practice. PERSONAL DEVELOPMENT AND CONDUCT Adhere to impeccable standards of personal conduct and demonstrate commitment to the Trusts Values and Behaviours. Ensure personal professional knowledge is regularly updated and keep abreast of relevant developments. Adhere to the Code of Conduct for NHS Managers. Implement systems and processes, so that in the event of absence . click apply for full job details
Feb 06, 2026
Full time
Join Us as Chief Information Officer and help shape the Future of Cancer Care at The Christie The Christie NHS Foundation Trust is seeking an exceptional Chief Information Officer (CIO) to lead our digital transformation and information strategy. This is a unique opportunity to lead Digital Services and drive innovation at one of Europe's leading cancer centres, as we deliver our ambitious Future Christie programme - a 10-year vision to create a patient and staff focussed, intelligent, data-driven hospital. As CIO, you will provide strategic and operational leadership for digital services, ensuring technology and data are harnessed to deliver safe, efficient, and personalised care. You will champion cutting-edge initiatives such as Joint Analytics for Cancer (JAC) - our flagship platform unlocking real-time insights for clinical decision-making, research, and operational excellence. Working at the heart of our digital strategy, you will shape systems that integrate care, research, and innovation, enabling The Christie to remain at the forefront of cancer treatment. If you are passionate about transforming healthcare through digital innovation and want to make a lasting impact on patient outcomes, join us and help build the hospital of the future. Main duties of the job What You'll Do Lead the development and delivery of a Trust-wide digital strategy aligned with national priorities. Develop and implement the Trust's digital strategy, ensuring systems support integrated care, research, and performance improvement. Champion innovation, including AI and machine learning, to enable evidence-based decision-making and personalised care and deliver the ambition of the Future Christie programme. Lead digital service delivery across software development, clinical applications, infrastructure, user support, and cybersecurity Ensure robust digital governance and compliance with NHS and legal standards. Provide assurance to the Senior Management Committee and act as delegated Senior Information Risk Owner (SIRO) when required Manage and support the Digital Services team, including deputy CIO, Chief Clinical Information Officers, and departmental leads. Foster a culture of collaboration and digital literacy across clinical and operational teams What We're Looking For We're seeking a visionary leader with proven digital experience in senior data leadership, ideally in healthcare or public sector. You will have strategic insight and technical expertise in data platforms, governance, and analytics and a passion for innovation, curiosity, and solving complex system-wide challenges. You will have the ability to influence at executive level and inspire multidisciplinary teams and a commitment to equity and sustainability. About us The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK. Job responsibilities CORPORATE Contribute effectively as a member of the Senior Management Committee ensuring all relevant matters are brought to the attention of the meetings. Provide updates to the board of directors as required on the digital strategy, programmes and risks. Undertake the role (delegated by the Director of Future Christie) of SIRO and support the work of the Information Governance and Caldicott panels providing expert knowledge and assurance ensuring that highly sensitive and confidential data is managed appropriately. Ensure that the Senior Management Committee and Future Christie Director/Medical Director are briefed on the benefits and risks of new digital related projects. Ensure effective working relationships and engagement within the organisation particularly with all divisional, corporate, clinical, and operational teams. Provide digital leadership to the Greater Manchester (GM) Cancer Alliance, support the development of GM system digital cancer strategy Ensure effective working relationships and engagement outside the organisation particularly with third party suppliers, NHS bodies, academic institutions, and other external bodies. Participate effectively in local and national CIO networks. Produce action plans and implement policies to meet all requirements for risk management, audit, controls assurance, health & safety and information governance relating to the work of the digital service. Ensure there is continual improvement and learning within the digital service and that all decisions are based on an assessment of risk. STRATEGY Develop and lead implementation of a digital strategy which supports the overall trust strategy and the associated strategies for clinical services, research and innovation and education. Remain up to date on digital trends and emerging technologies. Identify opportunities for increasing the effectiveness and efficiency of services through changes to digital services and technology. Contribute actively to the development of strategies and plans for other departments ensuring that the contribution of digital technology is incorporated DIGITAL SERVICES PROVISION Ensure provision of modern digital infrastructure, software, and services that fully support the operational, clinical, and business needs of the trust. Oversee the delivery of an effective digital service desk and set of comprehensive and proactive digital support services. Ensure the effective management of digital assets, including all hardware and software, ensuring that these are actively monitored. Ensure the provision of effective digital security measures to adequately protect and maintain systems and data. Ensure the support, maintenance, and development of the core clinical systems, including the procurement and implementation of clinical systems ensuring that benefits are maximised, and functionality fully supports the delivery of excellent patient care. INFORMATION MANAGEMENT Work collaboratively with the Chief Data Officer to develop an information management service and oversee the infrastructure required for data storage. Manage and develop approaches to data integration, including for clinical systems. Oversee relationships with external vendors, suppliers and developers. Manage the project management services that support the delivery of the digital strategy and trust service transformation activities GOVERNANCE Ensure implementation of appropriate digital governance systems which conform to legal and NHS requirements and fit within the wider governance systems of the trust. Ensure maintenance of an effective digital risk register, manage identified risks and escalate risks as required. Ensure the reduction, identification, management, and reporting of untoward digital incidents. Ensure compliance with the requirements of information governance, data protection and freedom of information guidance and legislation. Ensure that the Trust complies with the requirements of the Data Security and Protection Toolkit (DSPT). Ensure that Disaster Recovery and Business Continuity plans are in place for all digital services and that these are routinely tested, weakness identified, and appropriate improvement plans developed and implemented. Ensure compliance of the clinical systems with Safety of Health Systems standards, appropriate NHS Information Standards Notices (ISNs) and National Patient Safety Agency (NPSA) notices. As SIRO, oversee Information Asset Owners (IAOs) providing assurance on risks and compliance ensuring adherence to legal and regulatory requirements (including GDPR and NHS standards) and promote good information governance practices across the organisation. Working with the CDO, maintain an Information Asset Register, and oversee data security, integrity, and availability. MANAGEMENT OF THE DIGITAL SERVICE Manage and lead the digital services team in line with the trusts workforce and related policies, standing financial instructions and scheme of delegation, and other relevant policies and procedures. Develop and achieve annual objectives for digital services within the framework of the Trusts objectives and agreed digital strategy. Manage the digital budget within the requirements of the Trusts Scheme of Delegation and Standing Financial Instructions. Produce an annual rolling investment plan for digital infrastructure including capital, revenue and staffing resource. Plan, deploy, and maintain the Trusts digital systems and operations. Manage the Trusts software development needs. Develop and implement digital policies and procedures in line with requirements and best practice. PERSONAL DEVELOPMENT AND CONDUCT Adhere to impeccable standards of personal conduct and demonstrate commitment to the Trusts Values and Behaviours. Ensure personal professional knowledge is regularly updated and keep abreast of relevant developments. Adhere to the Code of Conduct for NHS Managers. Implement systems and processes, so that in the event of absence . click apply for full job details
Deputy Divisional Director of Operations The Deputy Divisional Director of Operations is a senior leadership role within University Hospitals Plymouth NHS Trust, providing strategic and operational leadership to support the delivery of high-quality, safe and effective patient care. Reporting to the Divisional Director of Operations and working closely with the Directorate Clinical Director and Directorate Matron, the postholder plays a key role in delivering a clinically led, operationally delivered healthcare system. The role includes direct accountability for the operational management of an assigned Directorate, alongside broader Divisional responsibilities, and regularly deputises for the Divisional Director of Operations at Divisional and Trust level. Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification. Main duties of the job The postholder is responsible for providing day-to-day operational leadership of the Directorate, ensuring delivery against national and local performance standards including elective and urgent care targets, cancer pathways, diagnostics, workforce metrics and financial plans. Key duties include overseeing demand and capacity planning, managing operational escalation, leading service improvement and transformation initiatives, supporting digital and pathway redesign, and contributing to Divisional and Trust-wide performance management. The role also includes participation in the senior manager on-call rota, leading responses to site pressures and major incidents, and representing the Trust at internal and external meetings when required. About us We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted. Job responsibilities 1. Strategic & Business Planning a) Developing and leading clear service visions and strategic plans for the Directorate in considering all relevant Departments and Services, which are set within the context of the wider Divisional plan and overall direction of the Trust. b) Develop the annual Directorates Business Plan in conjunction with the Departments and Service level teams. c) Ensuring that the Directorates Senior Management team focuses on the most critical areas; these include the development of key staff groups, processes to facilitate the ongoing achievement of access targets (including the RTT and cancer targets), and efficiency improvements to enable the Directorate to achieve its financial obligations. 2. Operational Management a) Lead responsibility with the Directorate for the development of the Business Plan and monitoring progress. b) Lead responsibility for Department/ Service level viability which will include the implementation of the Business Plan and progress monitoring. c) Responsible for all aspects of the operational management of the Directorate. d) Ensure the delivery of all performance targets contained in the Business Plan including waiting lists, finance and CQC standards, analysis of highly complex, multi- stranded data in order to shape interventions/ address shortfalls in performance. e) Responsible for dealing with and responding to complaints, in line with local protocols. f) Lead a range of service improvement projects across the Directorate to deliver improvements in the efficiency and effectiveness of services. g) Ensure that clinical and support processes are mapped, bottlenecks are identified and solutions to these are implemented in order to maximise opportunities for service improvement. h) Workforce plans in place that ensure the efficient and effective utilisation of staff i) Take part in the managers on call rota. For further details please see attached JD&PS. Person Specification Qualifications Degree in a relevant subject (or able to demonstrate equivalent level of experience) Proven evidence of commitment to continuing professional development. Post-graduate qualification to master's degree/MBA or equivalent demonstrable experience, plus significant further proven knowledge and demonstrable experience as above to doctorate level Knowledge & Experience Proven management skills including effective team and people management demonstrable experience Demonstrable experience of successful operational management at a middle/senior management level within a complex organisation. Understanding of Payment by Results and its impact. Confident in cross-divisional collaboration and matrix management. Excellent analytical skills, with the ability to distil key themes and trends from complex information. Manage clinical and business risks, developing action plans to improve performance. Ability to analyse highly complex data and formulate reports. Able to work in a busy environment and to tight deadlines. Personal credibility, with the ability to quickly gain the confidence of others including clinicians, managers, staff and users of services. Good team player, capacity to work with clinicians and staff at all levels. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Feb 04, 2026
Full time
Deputy Divisional Director of Operations The Deputy Divisional Director of Operations is a senior leadership role within University Hospitals Plymouth NHS Trust, providing strategic and operational leadership to support the delivery of high-quality, safe and effective patient care. Reporting to the Divisional Director of Operations and working closely with the Directorate Clinical Director and Directorate Matron, the postholder plays a key role in delivering a clinically led, operationally delivered healthcare system. The role includes direct accountability for the operational management of an assigned Directorate, alongside broader Divisional responsibilities, and regularly deputises for the Divisional Director of Operations at Divisional and Trust level. Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification. Main duties of the job The postholder is responsible for providing day-to-day operational leadership of the Directorate, ensuring delivery against national and local performance standards including elective and urgent care targets, cancer pathways, diagnostics, workforce metrics and financial plans. Key duties include overseeing demand and capacity planning, managing operational escalation, leading service improvement and transformation initiatives, supporting digital and pathway redesign, and contributing to Divisional and Trust-wide performance management. The role also includes participation in the senior manager on-call rota, leading responses to site pressures and major incidents, and representing the Trust at internal and external meetings when required. About us We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted. Job responsibilities 1. Strategic & Business Planning a) Developing and leading clear service visions and strategic plans for the Directorate in considering all relevant Departments and Services, which are set within the context of the wider Divisional plan and overall direction of the Trust. b) Develop the annual Directorates Business Plan in conjunction with the Departments and Service level teams. c) Ensuring that the Directorates Senior Management team focuses on the most critical areas; these include the development of key staff groups, processes to facilitate the ongoing achievement of access targets (including the RTT and cancer targets), and efficiency improvements to enable the Directorate to achieve its financial obligations. 2. Operational Management a) Lead responsibility with the Directorate for the development of the Business Plan and monitoring progress. b) Lead responsibility for Department/ Service level viability which will include the implementation of the Business Plan and progress monitoring. c) Responsible for all aspects of the operational management of the Directorate. d) Ensure the delivery of all performance targets contained in the Business Plan including waiting lists, finance and CQC standards, analysis of highly complex, multi- stranded data in order to shape interventions/ address shortfalls in performance. e) Responsible for dealing with and responding to complaints, in line with local protocols. f) Lead a range of service improvement projects across the Directorate to deliver improvements in the efficiency and effectiveness of services. g) Ensure that clinical and support processes are mapped, bottlenecks are identified and solutions to these are implemented in order to maximise opportunities for service improvement. h) Workforce plans in place that ensure the efficient and effective utilisation of staff i) Take part in the managers on call rota. For further details please see attached JD&PS. Person Specification Qualifications Degree in a relevant subject (or able to demonstrate equivalent level of experience) Proven evidence of commitment to continuing professional development. Post-graduate qualification to master's degree/MBA or equivalent demonstrable experience, plus significant further proven knowledge and demonstrable experience as above to doctorate level Knowledge & Experience Proven management skills including effective team and people management demonstrable experience Demonstrable experience of successful operational management at a middle/senior management level within a complex organisation. Understanding of Payment by Results and its impact. Confident in cross-divisional collaboration and matrix management. Excellent analytical skills, with the ability to distil key themes and trends from complex information. Manage clinical and business risks, developing action plans to improve performance. Ability to analyse highly complex data and formulate reports. Able to work in a busy environment and to tight deadlines. Personal credibility, with the ability to quickly gain the confidence of others including clinicians, managers, staff and users of services. Good team player, capacity to work with clinicians and staff at all levels. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.