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deputy director of digital transformation
Chief Information Officer
NHS Manchester, Lancashire
Join Us as Chief Information Officer and help shape the Future of Cancer Care at The Christie The Christie NHS Foundation Trust is seeking an exceptional Chief Information Officer (CIO) to lead our digital transformation and information strategy. This is a unique opportunity to lead Digital Services and drive innovation at one of Europe's leading cancer centres, as we deliver our ambitious Future Christie programme - a 10-year vision to create a patient and staff focussed, intelligent, data-driven hospital. As CIO, you will provide strategic and operational leadership for digital services, ensuring technology and data are harnessed to deliver safe, efficient, and personalised care. You will champion cutting-edge initiatives such as Joint Analytics for Cancer (JAC) - our flagship platform unlocking real-time insights for clinical decision-making, research, and operational excellence. Working at the heart of our digital strategy, you will shape systems that integrate care, research, and innovation, enabling The Christie to remain at the forefront of cancer treatment. If you are passionate about transforming healthcare through digital innovation and want to make a lasting impact on patient outcomes, join us and help build the hospital of the future. Main duties of the job What You'll Do Lead the development and delivery of a Trust-wide digital strategy aligned with national priorities. Develop and implement the Trust's digital strategy, ensuring systems support integrated care, research, and performance improvement. Champion innovation, including AI and machine learning, to enable evidence-based decision-making and personalised care and deliver the ambition of the Future Christie programme. Lead digital service delivery across software development, clinical applications, infrastructure, user support, and cybersecurity Ensure robust digital governance and compliance with NHS and legal standards. Provide assurance to the Senior Management Committee and act as delegated Senior Information Risk Owner (SIRO) when required Manage and support the Digital Services team, including deputy CIO, Chief Clinical Information Officers, and departmental leads. Foster a culture of collaboration and digital literacy across clinical and operational teams What We're Looking For We're seeking a visionary leader with proven digital experience in senior data leadership, ideally in healthcare or public sector. You will have strategic insight and technical expertise in data platforms, governance, and analytics and a passion for innovation, curiosity, and solving complex system-wide challenges. You will have the ability to influence at executive level and inspire multidisciplinary teams and a commitment to equity and sustainability. About us The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK. Job responsibilities CORPORATE Contribute effectively as a member of the Senior Management Committee ensuring all relevant matters are brought to the attention of the meetings. Provide updates to the board of directors as required on the digital strategy, programmes and risks. Undertake the role (delegated by the Director of Future Christie) of SIRO and support the work of the Information Governance and Caldicott panels providing expert knowledge and assurance ensuring that highly sensitive and confidential data is managed appropriately. Ensure that the Senior Management Committee and Future Christie Director/Medical Director are briefed on the benefits and risks of new digital related projects. Ensure effective working relationships and engagement within the organisation particularly with all divisional, corporate, clinical, and operational teams. Provide digital leadership to the Greater Manchester (GM) Cancer Alliance, support the development of GM system digital cancer strategy Ensure effective working relationships and engagement outside the organisation particularly with third party suppliers, NHS bodies, academic institutions, and other external bodies. Participate effectively in local and national CIO networks. Produce action plans and implement policies to meet all requirements for risk management, audit, controls assurance, health & safety and information governance relating to the work of the digital service. Ensure there is continual improvement and learning within the digital service and that all decisions are based on an assessment of risk. STRATEGY Develop and lead implementation of a digital strategy which supports the overall trust strategy and the associated strategies for clinical services, research and innovation and education. Remain up to date on digital trends and emerging technologies. Identify opportunities for increasing the effectiveness and efficiency of services through changes to digital services and technology. Contribute actively to the development of strategies and plans for other departments ensuring that the contribution of digital technology is incorporated DIGITAL SERVICES PROVISION Ensure provision of modern digital infrastructure, software, and services that fully support the operational, clinical, and business needs of the trust. Oversee the delivery of an effective digital service desk and set of comprehensive and proactive digital support services. Ensure the effective management of digital assets, including all hardware and software, ensuring that these are actively monitored. Ensure the provision of effective digital security measures to adequately protect and maintain systems and data. Ensure the support, maintenance, and development of the core clinical systems, including the procurement and implementation of clinical systems ensuring that benefits are maximised, and functionality fully supports the delivery of excellent patient care. INFORMATION MANAGEMENT Work collaboratively with the Chief Data Officer to develop an information management service and oversee the infrastructure required for data storage. Manage and develop approaches to data integration, including for clinical systems. Oversee relationships with external vendors, suppliers and developers. Manage the project management services that support the delivery of the digital strategy and trust service transformation activities GOVERNANCE Ensure implementation of appropriate digital governance systems which conform to legal and NHS requirements and fit within the wider governance systems of the trust. Ensure maintenance of an effective digital risk register, manage identified risks and escalate risks as required. Ensure the reduction, identification, management, and reporting of untoward digital incidents. Ensure compliance with the requirements of information governance, data protection and freedom of information guidance and legislation. Ensure that the Trust complies with the requirements of the Data Security and Protection Toolkit (DSPT). Ensure that Disaster Recovery and Business Continuity plans are in place for all digital services and that these are routinely tested, weakness identified, and appropriate improvement plans developed and implemented. Ensure compliance of the clinical systems with Safety of Health Systems standards, appropriate NHS Information Standards Notices (ISNs) and National Patient Safety Agency (NPSA) notices. As SIRO, oversee Information Asset Owners (IAOs) providing assurance on risks and compliance ensuring adherence to legal and regulatory requirements (including GDPR and NHS standards) and promote good information governance practices across the organisation. Working with the CDO, maintain an Information Asset Register, and oversee data security, integrity, and availability. MANAGEMENT OF THE DIGITAL SERVICE Manage and lead the digital services team in line with the trusts workforce and related policies, standing financial instructions and scheme of delegation, and other relevant policies and procedures. Develop and achieve annual objectives for digital services within the framework of the Trusts objectives and agreed digital strategy. Manage the digital budget within the requirements of the Trusts Scheme of Delegation and Standing Financial Instructions. Produce an annual rolling investment plan for digital infrastructure including capital, revenue and staffing resource. Plan, deploy, and maintain the Trusts digital systems and operations. Manage the Trusts software development needs. Develop and implement digital policies and procedures in line with requirements and best practice. PERSONAL DEVELOPMENT AND CONDUCT Adhere to impeccable standards of personal conduct and demonstrate commitment to the Trusts Values and Behaviours. Ensure personal professional knowledge is regularly updated and keep abreast of relevant developments. Adhere to the Code of Conduct for NHS Managers. Implement systems and processes, so that in the event of absence . click apply for full job details
Feb 06, 2026
Full time
Join Us as Chief Information Officer and help shape the Future of Cancer Care at The Christie The Christie NHS Foundation Trust is seeking an exceptional Chief Information Officer (CIO) to lead our digital transformation and information strategy. This is a unique opportunity to lead Digital Services and drive innovation at one of Europe's leading cancer centres, as we deliver our ambitious Future Christie programme - a 10-year vision to create a patient and staff focussed, intelligent, data-driven hospital. As CIO, you will provide strategic and operational leadership for digital services, ensuring technology and data are harnessed to deliver safe, efficient, and personalised care. You will champion cutting-edge initiatives such as Joint Analytics for Cancer (JAC) - our flagship platform unlocking real-time insights for clinical decision-making, research, and operational excellence. Working at the heart of our digital strategy, you will shape systems that integrate care, research, and innovation, enabling The Christie to remain at the forefront of cancer treatment. If you are passionate about transforming healthcare through digital innovation and want to make a lasting impact on patient outcomes, join us and help build the hospital of the future. Main duties of the job What You'll Do Lead the development and delivery of a Trust-wide digital strategy aligned with national priorities. Develop and implement the Trust's digital strategy, ensuring systems support integrated care, research, and performance improvement. Champion innovation, including AI and machine learning, to enable evidence-based decision-making and personalised care and deliver the ambition of the Future Christie programme. Lead digital service delivery across software development, clinical applications, infrastructure, user support, and cybersecurity Ensure robust digital governance and compliance with NHS and legal standards. Provide assurance to the Senior Management Committee and act as delegated Senior Information Risk Owner (SIRO) when required Manage and support the Digital Services team, including deputy CIO, Chief Clinical Information Officers, and departmental leads. Foster a culture of collaboration and digital literacy across clinical and operational teams What We're Looking For We're seeking a visionary leader with proven digital experience in senior data leadership, ideally in healthcare or public sector. You will have strategic insight and technical expertise in data platforms, governance, and analytics and a passion for innovation, curiosity, and solving complex system-wide challenges. You will have the ability to influence at executive level and inspire multidisciplinary teams and a commitment to equity and sustainability. About us The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK. Job responsibilities CORPORATE Contribute effectively as a member of the Senior Management Committee ensuring all relevant matters are brought to the attention of the meetings. Provide updates to the board of directors as required on the digital strategy, programmes and risks. Undertake the role (delegated by the Director of Future Christie) of SIRO and support the work of the Information Governance and Caldicott panels providing expert knowledge and assurance ensuring that highly sensitive and confidential data is managed appropriately. Ensure that the Senior Management Committee and Future Christie Director/Medical Director are briefed on the benefits and risks of new digital related projects. Ensure effective working relationships and engagement within the organisation particularly with all divisional, corporate, clinical, and operational teams. Provide digital leadership to the Greater Manchester (GM) Cancer Alliance, support the development of GM system digital cancer strategy Ensure effective working relationships and engagement outside the organisation particularly with third party suppliers, NHS bodies, academic institutions, and other external bodies. Participate effectively in local and national CIO networks. Produce action plans and implement policies to meet all requirements for risk management, audit, controls assurance, health & safety and information governance relating to the work of the digital service. Ensure there is continual improvement and learning within the digital service and that all decisions are based on an assessment of risk. STRATEGY Develop and lead implementation of a digital strategy which supports the overall trust strategy and the associated strategies for clinical services, research and innovation and education. Remain up to date on digital trends and emerging technologies. Identify opportunities for increasing the effectiveness and efficiency of services through changes to digital services and technology. Contribute actively to the development of strategies and plans for other departments ensuring that the contribution of digital technology is incorporated DIGITAL SERVICES PROVISION Ensure provision of modern digital infrastructure, software, and services that fully support the operational, clinical, and business needs of the trust. Oversee the delivery of an effective digital service desk and set of comprehensive and proactive digital support services. Ensure the effective management of digital assets, including all hardware and software, ensuring that these are actively monitored. Ensure the provision of effective digital security measures to adequately protect and maintain systems and data. Ensure the support, maintenance, and development of the core clinical systems, including the procurement and implementation of clinical systems ensuring that benefits are maximised, and functionality fully supports the delivery of excellent patient care. INFORMATION MANAGEMENT Work collaboratively with the Chief Data Officer to develop an information management service and oversee the infrastructure required for data storage. Manage and develop approaches to data integration, including for clinical systems. Oversee relationships with external vendors, suppliers and developers. Manage the project management services that support the delivery of the digital strategy and trust service transformation activities GOVERNANCE Ensure implementation of appropriate digital governance systems which conform to legal and NHS requirements and fit within the wider governance systems of the trust. Ensure maintenance of an effective digital risk register, manage identified risks and escalate risks as required. Ensure the reduction, identification, management, and reporting of untoward digital incidents. Ensure compliance with the requirements of information governance, data protection and freedom of information guidance and legislation. Ensure that the Trust complies with the requirements of the Data Security and Protection Toolkit (DSPT). Ensure that Disaster Recovery and Business Continuity plans are in place for all digital services and that these are routinely tested, weakness identified, and appropriate improvement plans developed and implemented. Ensure compliance of the clinical systems with Safety of Health Systems standards, appropriate NHS Information Standards Notices (ISNs) and National Patient Safety Agency (NPSA) notices. As SIRO, oversee Information Asset Owners (IAOs) providing assurance on risks and compliance ensuring adherence to legal and regulatory requirements (including GDPR and NHS standards) and promote good information governance practices across the organisation. Working with the CDO, maintain an Information Asset Register, and oversee data security, integrity, and availability. MANAGEMENT OF THE DIGITAL SERVICE Manage and lead the digital services team in line with the trusts workforce and related policies, standing financial instructions and scheme of delegation, and other relevant policies and procedures. Develop and achieve annual objectives for digital services within the framework of the Trusts objectives and agreed digital strategy. Manage the digital budget within the requirements of the Trusts Scheme of Delegation and Standing Financial Instructions. Produce an annual rolling investment plan for digital infrastructure including capital, revenue and staffing resource. Plan, deploy, and maintain the Trusts digital systems and operations. Manage the Trusts software development needs. Develop and implement digital policies and procedures in line with requirements and best practice. PERSONAL DEVELOPMENT AND CONDUCT Adhere to impeccable standards of personal conduct and demonstrate commitment to the Trusts Values and Behaviours. Ensure personal professional knowledge is regularly updated and keep abreast of relevant developments. Adhere to the Code of Conduct for NHS Managers. Implement systems and processes, so that in the event of absence . click apply for full job details
Deputy Divisional Director of Operations
NHS Plymouth, Devon
Deputy Divisional Director of Operations The Deputy Divisional Director of Operations is a senior leadership role within University Hospitals Plymouth NHS Trust, providing strategic and operational leadership to support the delivery of high-quality, safe and effective patient care. Reporting to the Divisional Director of Operations and working closely with the Directorate Clinical Director and Directorate Matron, the postholder plays a key role in delivering a clinically led, operationally delivered healthcare system. The role includes direct accountability for the operational management of an assigned Directorate, alongside broader Divisional responsibilities, and regularly deputises for the Divisional Director of Operations at Divisional and Trust level. Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification. Main duties of the job The postholder is responsible for providing day-to-day operational leadership of the Directorate, ensuring delivery against national and local performance standards including elective and urgent care targets, cancer pathways, diagnostics, workforce metrics and financial plans. Key duties include overseeing demand and capacity planning, managing operational escalation, leading service improvement and transformation initiatives, supporting digital and pathway redesign, and contributing to Divisional and Trust-wide performance management. The role also includes participation in the senior manager on-call rota, leading responses to site pressures and major incidents, and representing the Trust at internal and external meetings when required. About us We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted. Job responsibilities 1. Strategic & Business Planning a) Developing and leading clear service visions and strategic plans for the Directorate in considering all relevant Departments and Services, which are set within the context of the wider Divisional plan and overall direction of the Trust. b) Develop the annual Directorates Business Plan in conjunction with the Departments and Service level teams. c) Ensuring that the Directorates Senior Management team focuses on the most critical areas; these include the development of key staff groups, processes to facilitate the ongoing achievement of access targets (including the RTT and cancer targets), and efficiency improvements to enable the Directorate to achieve its financial obligations. 2. Operational Management a) Lead responsibility with the Directorate for the development of the Business Plan and monitoring progress. b) Lead responsibility for Department/ Service level viability which will include the implementation of the Business Plan and progress monitoring. c) Responsible for all aspects of the operational management of the Directorate. d) Ensure the delivery of all performance targets contained in the Business Plan including waiting lists, finance and CQC standards, analysis of highly complex, multi- stranded data in order to shape interventions/ address shortfalls in performance. e) Responsible for dealing with and responding to complaints, in line with local protocols. f) Lead a range of service improvement projects across the Directorate to deliver improvements in the efficiency and effectiveness of services. g) Ensure that clinical and support processes are mapped, bottlenecks are identified and solutions to these are implemented in order to maximise opportunities for service improvement. h) Workforce plans in place that ensure the efficient and effective utilisation of staff i) Take part in the managers on call rota. For further details please see attached JD&PS. Person Specification Qualifications Degree in a relevant subject (or able to demonstrate equivalent level of experience) Proven evidence of commitment to continuing professional development. Post-graduate qualification to master's degree/MBA or equivalent demonstrable experience, plus significant further proven knowledge and demonstrable experience as above to doctorate level Knowledge & Experience Proven management skills including effective team and people management demonstrable experience Demonstrable experience of successful operational management at a middle/senior management level within a complex organisation. Understanding of Payment by Results and its impact. Confident in cross-divisional collaboration and matrix management. Excellent analytical skills, with the ability to distil key themes and trends from complex information. Manage clinical and business risks, developing action plans to improve performance. Ability to analyse highly complex data and formulate reports. Able to work in a busy environment and to tight deadlines. Personal credibility, with the ability to quickly gain the confidence of others including clinicians, managers, staff and users of services. Good team player, capacity to work with clinicians and staff at all levels. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Feb 04, 2026
Full time
Deputy Divisional Director of Operations The Deputy Divisional Director of Operations is a senior leadership role within University Hospitals Plymouth NHS Trust, providing strategic and operational leadership to support the delivery of high-quality, safe and effective patient care. Reporting to the Divisional Director of Operations and working closely with the Directorate Clinical Director and Directorate Matron, the postholder plays a key role in delivering a clinically led, operationally delivered healthcare system. The role includes direct accountability for the operational management of an assigned Directorate, alongside broader Divisional responsibilities, and regularly deputises for the Divisional Director of Operations at Divisional and Trust level. Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification. Main duties of the job The postholder is responsible for providing day-to-day operational leadership of the Directorate, ensuring delivery against national and local performance standards including elective and urgent care targets, cancer pathways, diagnostics, workforce metrics and financial plans. Key duties include overseeing demand and capacity planning, managing operational escalation, leading service improvement and transformation initiatives, supporting digital and pathway redesign, and contributing to Divisional and Trust-wide performance management. The role also includes participation in the senior manager on-call rota, leading responses to site pressures and major incidents, and representing the Trust at internal and external meetings when required. About us We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted. Job responsibilities 1. Strategic & Business Planning a) Developing and leading clear service visions and strategic plans for the Directorate in considering all relevant Departments and Services, which are set within the context of the wider Divisional plan and overall direction of the Trust. b) Develop the annual Directorates Business Plan in conjunction with the Departments and Service level teams. c) Ensuring that the Directorates Senior Management team focuses on the most critical areas; these include the development of key staff groups, processes to facilitate the ongoing achievement of access targets (including the RTT and cancer targets), and efficiency improvements to enable the Directorate to achieve its financial obligations. 2. Operational Management a) Lead responsibility with the Directorate for the development of the Business Plan and monitoring progress. b) Lead responsibility for Department/ Service level viability which will include the implementation of the Business Plan and progress monitoring. c) Responsible for all aspects of the operational management of the Directorate. d) Ensure the delivery of all performance targets contained in the Business Plan including waiting lists, finance and CQC standards, analysis of highly complex, multi- stranded data in order to shape interventions/ address shortfalls in performance. e) Responsible for dealing with and responding to complaints, in line with local protocols. f) Lead a range of service improvement projects across the Directorate to deliver improvements in the efficiency and effectiveness of services. g) Ensure that clinical and support processes are mapped, bottlenecks are identified and solutions to these are implemented in order to maximise opportunities for service improvement. h) Workforce plans in place that ensure the efficient and effective utilisation of staff i) Take part in the managers on call rota. For further details please see attached JD&PS. Person Specification Qualifications Degree in a relevant subject (or able to demonstrate equivalent level of experience) Proven evidence of commitment to continuing professional development. Post-graduate qualification to master's degree/MBA or equivalent demonstrable experience, plus significant further proven knowledge and demonstrable experience as above to doctorate level Knowledge & Experience Proven management skills including effective team and people management demonstrable experience Demonstrable experience of successful operational management at a middle/senior management level within a complex organisation. Understanding of Payment by Results and its impact. Confident in cross-divisional collaboration and matrix management. Excellent analytical skills, with the ability to distil key themes and trends from complex information. Manage clinical and business risks, developing action plans to improve performance. Ability to analyse highly complex data and formulate reports. Able to work in a busy environment and to tight deadlines. Personal credibility, with the ability to quickly gain the confidence of others including clinicians, managers, staff and users of services. Good team player, capacity to work with clinicians and staff at all levels. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Chief People Officer
NHS Plymouth, Devon
Executive Director Appointment - Chief People Officer Joining us on a twelve to eighteen month fixed term contract/secondment basis as our Chief People Officer, you will play a central role in shaping the future of our organisation and ensuring our people feel valued, supported and empowered to deliver outstanding care. This is a pivotal Executive Board position, reporting directly to the Chief Executive, where your leadership will influence culture, workforce transformation and long term organisational success. We are seeking an inspiring, collaborative, and forward thinking leader with a strong professional background in HR and Organisational Development. You will bring credibility, confidence and compassion, alongside substantial experience operating at Board level or as a Deputy with some board exposure with a proven track record of leading people functions in a large complex organisation. Your leadership will drive workforce transformation, enabling new ways of working that bring our Trust strategy and the NHS 10-Year Plan to life and ensuring our communities not just today but for future generations to come. In this role, you will have the opportunity to lead meaningful change, strengthening a culture that is empowering and genuinely committed to learning and improving. You will join an Executive Team united by a clear sense of purpose and a shared commitment to making University Hospitals Plymouth a great place to work and receive care. Main duties of the job Your Impact As Chief People Officer, you will: Champion and continue to embed our Trust Values, shaping a healthy, compassionate and inclusive culture where colleagues feel a sense of belonging and purpose. Lead workforce redesign and productivity programmes, ensuring our staffing models are fit for the future and aligned to clinical transformation and financial sustainability. Lead the development and delivery of a new, evidence-based People Strategy that strengthens and improves staff experience across the organisation. Drive the future transformation of People Services, using technology, automation and data-driven innovation to improve customer experience for staff and leaders. Advance system working, ensuring our organisation is an active and influential partner across the wider health and care landscape. Strengthen partnership working with trade unions, system partners and community organisations. Provide expert strategic advice to the Chief Executive and Board, influencing decision-making and shaping workforce strategy at the highest level. About us We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted. Job responsibilities Workforce Transformation and Delivery Lead delivery of the workforce aspects of the NHS 10-year plan, including exploration and implementation of innovative workforce models that enable and empower left shift (out of hospital, prevention, community care) in partnership with clinical and operational leaders. Partner with system and regional HR leaders to share best practices and accelerate adoption of new workforce solutions. Equality, Diversity and Inclusion Champion a Trust-wide approach to EDI, driving cultural change so University Hospitals Plymouth is an employer where everyone can thrive. Oversee the design and delivery of EDI programmes with impact, from recruitment practices to career progression pathways. Support the Trust in meeting and exceeding statutory equalities duties and foster a workplace free from discrimination and disadvantage. Integrate social value and anchor institution principlesusing the Trusts position to promote local employment, inequalities reduction, apprenticeships, and community impact. HR Systems, Processes, and Manager Empowerment Establish and embed consistently high standards of HR systems and processes that support managers to lead, develop, and support their teams. Drive continued digital innovation in HR, ensuring managers and staff have accessible and effective tools for people management across the employee lifecycle. Work closely with our CDIO on innovative models for process automation to enable more efficient ways of working. Leadership Capability Development Strengthen leadership and management capability at all levels of the Trust through targeted training, development programmes, and interventions. Develop and deliver succession plans and talent pipelines for critical roles. Lead the Board and senior leadership team development, creating an environment of high trust, ambition, and accountability. Digital Transformation and Workforce Analytics Lead adoption of digital HR technologies (e.g., e-rostering, automation, AI-enabled talent management) to enhance operational efficiency and staff experience. Champion workforce analytics, using data to drive decisions on recruitment, retention, wellbeing, and productivity. Organisational Development Lead, model, and enable the Trusts journey toward inclusion and compassionate culturefrom strategy to delivery. Design and commission OD programmes and initiatives that drive organisational change, staff wellbeing and engagement, and outstanding patient care. Adapt reward and recognition frameworks to incentivise and embed Trust values. Teaching and Learning Work closely with the CMO and CNO to create an integrated Education and learning function catering for the needs of all sections of the workforce, to go live in 2026/7, ensuring excellence in clinical, managerial, and professional development. Forge strong partnerships with education providers and system partners to attract, retain, and continually develop the best talent. Workforce Planning and Performance Develop and deliver strategic and operational workforce plans, proactively forecasting needs now and for the future. Oversee recruitment and retention strategies for a diverse, skilled workforce. Monitor and report workforce performance metrics to Board and managers. Staff Voice and Co-production Promote productive partnership working with staff and trades unions. Lead improvements in staff satisfaction through regular engagement and responsive action. Amplify direct staff voice, involvement, and co-production in policy, practice, and culture, going beyond consultation to genuine empowerment. Provide professional leadership, vision, and direction for the Trusts Operational HR Services, Medical Workforce, Employee Relations, EDI, and Organisational Development. Advise the CEO, Board and senior leaders on sensitive workforce matters. Set and monitor the highest standards of confidentiality, integrity, and compliance in all people actions. Provide executive leadership for People workstreams and projects for the One Devon and working collaboratively with system partners across Devon and Cornwall and beyond. Contribute to and lead elements of the implementation of the system-wide People Plan. Proactively engage with the South West and national CPO networks to ensure engagement and relevant leaning from best practice. Executive Director Responsibilities Contribute fully to the Trusts overall strategy, Board effectiveness, and achievement of strategic and financial objectives including leadership of wider workstreams to support financial sustainability alongside delivery on year-on-year efficiencies within the workforce function. Maintain Board-level oversight and accountability for all corporate HR, organisational development, and EDI matters. Participate in the Executive Director on-call Rota. Maintain eligibility with Fit & Proper Persons Requirements. Person Specification Qualifications Educated to Master's degree level or equivalent Evidence of continuing professional development, with project management/leadership being particularly desirable Good knowledge of NHS regulatory frameworks, safety, financial procedures and statutory regulations CIPD Fellow Knowledge & Skills . click apply for full job details
Feb 04, 2026
Full time
Executive Director Appointment - Chief People Officer Joining us on a twelve to eighteen month fixed term contract/secondment basis as our Chief People Officer, you will play a central role in shaping the future of our organisation and ensuring our people feel valued, supported and empowered to deliver outstanding care. This is a pivotal Executive Board position, reporting directly to the Chief Executive, where your leadership will influence culture, workforce transformation and long term organisational success. We are seeking an inspiring, collaborative, and forward thinking leader with a strong professional background in HR and Organisational Development. You will bring credibility, confidence and compassion, alongside substantial experience operating at Board level or as a Deputy with some board exposure with a proven track record of leading people functions in a large complex organisation. Your leadership will drive workforce transformation, enabling new ways of working that bring our Trust strategy and the NHS 10-Year Plan to life and ensuring our communities not just today but for future generations to come. In this role, you will have the opportunity to lead meaningful change, strengthening a culture that is empowering and genuinely committed to learning and improving. You will join an Executive Team united by a clear sense of purpose and a shared commitment to making University Hospitals Plymouth a great place to work and receive care. Main duties of the job Your Impact As Chief People Officer, you will: Champion and continue to embed our Trust Values, shaping a healthy, compassionate and inclusive culture where colleagues feel a sense of belonging and purpose. Lead workforce redesign and productivity programmes, ensuring our staffing models are fit for the future and aligned to clinical transformation and financial sustainability. Lead the development and delivery of a new, evidence-based People Strategy that strengthens and improves staff experience across the organisation. Drive the future transformation of People Services, using technology, automation and data-driven innovation to improve customer experience for staff and leaders. Advance system working, ensuring our organisation is an active and influential partner across the wider health and care landscape. Strengthen partnership working with trade unions, system partners and community organisations. Provide expert strategic advice to the Chief Executive and Board, influencing decision-making and shaping workforce strategy at the highest level. About us We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted. Job responsibilities Workforce Transformation and Delivery Lead delivery of the workforce aspects of the NHS 10-year plan, including exploration and implementation of innovative workforce models that enable and empower left shift (out of hospital, prevention, community care) in partnership with clinical and operational leaders. Partner with system and regional HR leaders to share best practices and accelerate adoption of new workforce solutions. Equality, Diversity and Inclusion Champion a Trust-wide approach to EDI, driving cultural change so University Hospitals Plymouth is an employer where everyone can thrive. Oversee the design and delivery of EDI programmes with impact, from recruitment practices to career progression pathways. Support the Trust in meeting and exceeding statutory equalities duties and foster a workplace free from discrimination and disadvantage. Integrate social value and anchor institution principlesusing the Trusts position to promote local employment, inequalities reduction, apprenticeships, and community impact. HR Systems, Processes, and Manager Empowerment Establish and embed consistently high standards of HR systems and processes that support managers to lead, develop, and support their teams. Drive continued digital innovation in HR, ensuring managers and staff have accessible and effective tools for people management across the employee lifecycle. Work closely with our CDIO on innovative models for process automation to enable more efficient ways of working. Leadership Capability Development Strengthen leadership and management capability at all levels of the Trust through targeted training, development programmes, and interventions. Develop and deliver succession plans and talent pipelines for critical roles. Lead the Board and senior leadership team development, creating an environment of high trust, ambition, and accountability. Digital Transformation and Workforce Analytics Lead adoption of digital HR technologies (e.g., e-rostering, automation, AI-enabled talent management) to enhance operational efficiency and staff experience. Champion workforce analytics, using data to drive decisions on recruitment, retention, wellbeing, and productivity. Organisational Development Lead, model, and enable the Trusts journey toward inclusion and compassionate culturefrom strategy to delivery. Design and commission OD programmes and initiatives that drive organisational change, staff wellbeing and engagement, and outstanding patient care. Adapt reward and recognition frameworks to incentivise and embed Trust values. Teaching and Learning Work closely with the CMO and CNO to create an integrated Education and learning function catering for the needs of all sections of the workforce, to go live in 2026/7, ensuring excellence in clinical, managerial, and professional development. Forge strong partnerships with education providers and system partners to attract, retain, and continually develop the best talent. Workforce Planning and Performance Develop and deliver strategic and operational workforce plans, proactively forecasting needs now and for the future. Oversee recruitment and retention strategies for a diverse, skilled workforce. Monitor and report workforce performance metrics to Board and managers. Staff Voice and Co-production Promote productive partnership working with staff and trades unions. Lead improvements in staff satisfaction through regular engagement and responsive action. Amplify direct staff voice, involvement, and co-production in policy, practice, and culture, going beyond consultation to genuine empowerment. Provide professional leadership, vision, and direction for the Trusts Operational HR Services, Medical Workforce, Employee Relations, EDI, and Organisational Development. Advise the CEO, Board and senior leaders on sensitive workforce matters. Set and monitor the highest standards of confidentiality, integrity, and compliance in all people actions. Provide executive leadership for People workstreams and projects for the One Devon and working collaboratively with system partners across Devon and Cornwall and beyond. Contribute to and lead elements of the implementation of the system-wide People Plan. Proactively engage with the South West and national CPO networks to ensure engagement and relevant leaning from best practice. Executive Director Responsibilities Contribute fully to the Trusts overall strategy, Board effectiveness, and achievement of strategic and financial objectives including leadership of wider workstreams to support financial sustainability alongside delivery on year-on-year efficiencies within the workforce function. Maintain Board-level oversight and accountability for all corporate HR, organisational development, and EDI matters. Participate in the Executive Director on-call Rota. Maintain eligibility with Fit & Proper Persons Requirements. Person Specification Qualifications Educated to Master's degree level or equivalent Evidence of continuing professional development, with project management/leadership being particularly desirable Good knowledge of NHS regulatory frameworks, safety, financial procedures and statutory regulations CIPD Fellow Knowledge & Skills . click apply for full job details

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