The Westminster Move On and Resettlement Service supports clients across a range of semi-independent properties.The recovery worker will manage a caseload of clients, supporting them towards recovery and move on, ensuring that each client is provided with person centred support and empowered to make changes in their lives, including linking them in with all necessary external agencies.The recovery worker also works closely with a range of other professionals from health and substance use, who provides in-reach support to our clients. KEY RESPONSIBILITIES 1. Case management To hold regular keywork sessions with you clients To accompany clients to appointments as appropriate To assess referrals into the service To induct new clients in line with the project's aspirations and objectives To use a range of specialist assessment tools to engage clients in the asset based support planning process. To identify client's goals and aspirations and involve them in the development of safety and action plans To update St Mungo's client database with all relevant information, ensuring that safety plans and other assessments are reviewed regularly and kept up to date To work with a range of agencies to ensure all clients have access to relevant services, including both statutory and non-statutory support To provide specialist advice, coaching and training to clients on future housing, health, welfare benefit claims and other issues as necessary Ensure clients have the skills, knowledge and confidence to move on successfully. To cover duty tasks in our offices, including dealing with phones, post and all other enquiries, either on a duty rota, or on an ad hoc basis, depending on the project needs To support colleagues in diffusing difficult or dangerous situations and to summon outside assistance when necessary To working to psychologically informed principles in line with St Mungo/s PIE principles. To promote client involvement and work to St Mungo's client involvement strategy. 2. Housing Management Financial and Administrative Duties To ensure that rental income is maximised by filling voids promptly and in line with the project's policy. To maintain a high standard of record keeping and keep all financial and administrative systems up to-date and in line with policy. To ensure that all written work both for internal and external use is of a high standard. To carry out premises inspections, and health and safety inspections and tests, ensuring prompt and accurate record keeping and appropriate follow up of issues. To respond promptly to reports of maintenance problems, ensuring follow up as appropriate, and in line with St Mungo's policies. 3. General To keep abreast of current housing legislation, welfare benefit legislation and other matters relevant to successful support and resettlement of clients To represent St Mungo's and the Project externally at meetings, open days and events, as requested To adhere to St Mungo's Policies and Procedures at all times To cover for other members of the team and division as necessary Undertaking travel between projects and houses across Westminster and beyond. Being proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement and development Undertaking, as required, any other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff To attend shift handover meetings, fortnightly team meetings, team review days and other meetings as agreed with the Deputy Manager and/or Service Manager. To chair and take minutes of meetings, as requested To work on a shift rota in line with local working practice. Currently this means Monday- Friday 9-5 and one weekend in four.This job description covers the current range of duties and will be reviewed from time to time. It is St Mungo's aim to reach agreement on changes, but if agreement is not possible, St Mungo's reserves the right to change this job description. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Mar 03, 2026
Seasonal
The Westminster Move On and Resettlement Service supports clients across a range of semi-independent properties.The recovery worker will manage a caseload of clients, supporting them towards recovery and move on, ensuring that each client is provided with person centred support and empowered to make changes in their lives, including linking them in with all necessary external agencies.The recovery worker also works closely with a range of other professionals from health and substance use, who provides in-reach support to our clients. KEY RESPONSIBILITIES 1. Case management To hold regular keywork sessions with you clients To accompany clients to appointments as appropriate To assess referrals into the service To induct new clients in line with the project's aspirations and objectives To use a range of specialist assessment tools to engage clients in the asset based support planning process. To identify client's goals and aspirations and involve them in the development of safety and action plans To update St Mungo's client database with all relevant information, ensuring that safety plans and other assessments are reviewed regularly and kept up to date To work with a range of agencies to ensure all clients have access to relevant services, including both statutory and non-statutory support To provide specialist advice, coaching and training to clients on future housing, health, welfare benefit claims and other issues as necessary Ensure clients have the skills, knowledge and confidence to move on successfully. To cover duty tasks in our offices, including dealing with phones, post and all other enquiries, either on a duty rota, or on an ad hoc basis, depending on the project needs To support colleagues in diffusing difficult or dangerous situations and to summon outside assistance when necessary To working to psychologically informed principles in line with St Mungo/s PIE principles. To promote client involvement and work to St Mungo's client involvement strategy. 2. Housing Management Financial and Administrative Duties To ensure that rental income is maximised by filling voids promptly and in line with the project's policy. To maintain a high standard of record keeping and keep all financial and administrative systems up to-date and in line with policy. To ensure that all written work both for internal and external use is of a high standard. To carry out premises inspections, and health and safety inspections and tests, ensuring prompt and accurate record keeping and appropriate follow up of issues. To respond promptly to reports of maintenance problems, ensuring follow up as appropriate, and in line with St Mungo's policies. 3. General To keep abreast of current housing legislation, welfare benefit legislation and other matters relevant to successful support and resettlement of clients To represent St Mungo's and the Project externally at meetings, open days and events, as requested To adhere to St Mungo's Policies and Procedures at all times To cover for other members of the team and division as necessary Undertaking travel between projects and houses across Westminster and beyond. Being proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement and development Undertaking, as required, any other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff To attend shift handover meetings, fortnightly team meetings, team review days and other meetings as agreed with the Deputy Manager and/or Service Manager. To chair and take minutes of meetings, as requested To work on a shift rota in line with local working practice. Currently this means Monday- Friday 9-5 and one weekend in four.This job description covers the current range of duties and will be reviewed from time to time. It is St Mungo's aim to reach agreement on changes, but if agreement is not possible, St Mungo's reserves the right to change this job description. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
New Directions Holdings Limited
Cardiff, South Glamorgan
Overview Who are we? We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care, domiciliary care and the pharmaceutical sector, from a network of offices across the UK. We have recently been recognised for our fantastic business achievements across a number of awards: Finalists for Best In-House HR Team and Excellence in HR - CIPD HR Wales Awards 2024 Winner of Best Employer, and Finalists for Best People Services, Best Business Services and Best Sustainability - Cardiff Life Awards 2024 Winner of Best Technology and overall, Platinum Award Winner (Checks Direct) - Cardiff Life Awards 2024 Highly commended for Skills Development - IOD Wales Awards 2024 Finalists for Best Temporary Recruitment Agency, Recruitment Agency of the Year 100+ employees and Most Effective Compliance Operation - Recruiter Awards 2024 Finalists for Scale-Up of the Year and Team of the Year (Checks Direct) - Fintech Wales Awards 2024 Finalists for Best Technology (Checks Direct) - EntreConf Awards 2024 Finalists for The Employer of the Year, Mid-Market Business of the Year Award and Family Business of the Year Award - Lloyd's Bank British Business Excellence Awards 2024 Finalists for Temporary Recruitment Company of the Year and Best Recruitment Company to work for (£50m to £100m) - TIARA Awards 2024 Finalists for Employer of the Year, Financial & Professional Services Business of the Year and Technology Business of the Year - Cardiff Business Awards 2024 Finalists for Business Services Business of the Year and Employer of the Year - South Wales Business Awards 2024 Job purpose: To provide quality educational staff supply service to all schools and education supply workers in your allotted area of responsibility, in a manner that enhances the reputation of the company and leads to business growth from satisfied customers. Main duties To recruit, vet and maintain effective working relationships with all candidates available for supply work within your designated area of responsibility Respond effectively to a range of inbound telephone business enquiries and where practical convert the enquiry to an appropriate booking in accordance with specified processes, procedures, standards and relevant New Directions Education Ltd regulations. Undertake effective outbound sales calls to secure work for your supply staff and where practical convert to an appropriate booking in accordance with specified processes, procedures, standards and relevant New Directions Education Ltd regulations. Maintain regular contact with all of your supply staff to keep them in your fold and available for work through New Directions Education Ltd for the maximum % of their time. Arrange and undertake effective client visits generating new business and providing quality follow-up service visits for existing clients. Whilst on visits and during call activity to schools promote ND Ed full services i.e CPD Training. Maintain a good working understanding of New Directions Education Ltd database system (RDB) such that its benefits are fully exploited whilst updating data in a disciplined manner. Keep abreast of all changes as they arise. Prepare suitable quality CVs and profiles for all supply staff seeking long-term work. Monitor & liaise with Area Manager re reports affecting own geographical areas. To protect your valuable supply staff availability by ensuring that you fill their diaries with suitable work through actively selling them in advance. Support NDE webinars and education events, ensure that places are offered to as many different clients/candidates as possible without inviting the same individuals. To develop relationships in all using schools with the full range of staff who might benefit from our services: The person in 'charge of supply', the head-teacher, the ALNCO and staff responsible for filling vacancies (heads of departments / deputy heads). Such other tasks as are delegated by your Area Manager at any time In busy periods, assist other account managers to fill bookings Main responsibilities Responsible for providing educational supply staff with a professional agency supply service, finding them the supply work they desire whilst treating them with respect and being open and honest at all times Responsible for compliance with all relevant legislation, and processes, policies, and procedures Responsible for taking reasonable care of your own health and safety and ensuring that you take reasonable care not to put other people (including fellow employees and members of the public) at risk by what you do or do not do in the course of your job Responsible for safeguarding assets within your control and possession, including but not limited to hardware, software, systems, or information, and to report any suspected breach in security without delay, to the relevant personnel as required Responsible for the non-disclosure of any confidential information and/or trade secrets of the Company to third parties and/or the misuse of any confidential information and/or trade secrets of the Company for your own purpose/benefit Responsible for establishing, maintaining, and developing excellent working relationships with colleagues within your department and the wider Company Responsible for delivering exceptional levels of customer service; both to internal and external customers Responsible for communicating with people in a respectful, courteous, and professional manner at all times Educational/qualification attainments Full UK Drivers License Knowledge, skills and experience Highly competent at all aspects of the role Previous experience in a recruitment or sales background Good market knowledge e.g. funding opportunities, PSL High knowledge of REC Code of Conduct Excellent knowledge of the recruitment process Full understanding of desk revenue generated as per set budget GP for individual desk Strong knowledge of the AWR legislation with the ability to manage AWR compliance Able to make decisions using available data and information Excellent time management skills - ability to plan and prioritise workload, maximising productivity Ability to assist junior team members Efficient user of RDB, Swyx and Teams Ability to build and maintain information bank Ability to promote services making high quality sales Ability to market through social media Excellent knowledge of child safeguarding Excellent telephone manner Maintains quality for all users Has a bank of testimonials readily available to promote service Able to manage margin control with the ability to deliver strong performance Personal qualities Able to communicate clearly and accurately with people at all levels Able to develop effective working relationships Able to effectively solve problems Able to maintain the highest levels of confidentiality and data security Able to remain positive and enthusiastic if working under pressure Able to work as part of a team Able to work independently High levels of accuracy and attention to detail Highly organised Self-motivated and self-reliant What we offer Fantastic employee benefits including: A flexible working environment, with the opportunity for hybrid working Health Cashback scheme Life Assurance of 4 x salary A generous annual leave entitlement of 25 days holiday plus bank holidays (rising to 27 days holiday after two years' service) Opportunity to purchase additional annual leave through salary sacrifice A day off for your birthday A Giving Back day - to offer your services to the local community Electric Vehicle Salary Sacrifice Scheme (subject to qualifying eligibility criteria) Cycle to Work Salary Sacrifice Scheme (subject to qualifying eligibility criteria) Opportunity to join our 3% interest Christmas savings scheme Employee referral scheme; you can earn between £250 and £500 for each successful referral into the business Regular social, health and well-being events Free on-site parking On-site Gym
Mar 02, 2026
Full time
Overview Who are we? We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care, domiciliary care and the pharmaceutical sector, from a network of offices across the UK. We have recently been recognised for our fantastic business achievements across a number of awards: Finalists for Best In-House HR Team and Excellence in HR - CIPD HR Wales Awards 2024 Winner of Best Employer, and Finalists for Best People Services, Best Business Services and Best Sustainability - Cardiff Life Awards 2024 Winner of Best Technology and overall, Platinum Award Winner (Checks Direct) - Cardiff Life Awards 2024 Highly commended for Skills Development - IOD Wales Awards 2024 Finalists for Best Temporary Recruitment Agency, Recruitment Agency of the Year 100+ employees and Most Effective Compliance Operation - Recruiter Awards 2024 Finalists for Scale-Up of the Year and Team of the Year (Checks Direct) - Fintech Wales Awards 2024 Finalists for Best Technology (Checks Direct) - EntreConf Awards 2024 Finalists for The Employer of the Year, Mid-Market Business of the Year Award and Family Business of the Year Award - Lloyd's Bank British Business Excellence Awards 2024 Finalists for Temporary Recruitment Company of the Year and Best Recruitment Company to work for (£50m to £100m) - TIARA Awards 2024 Finalists for Employer of the Year, Financial & Professional Services Business of the Year and Technology Business of the Year - Cardiff Business Awards 2024 Finalists for Business Services Business of the Year and Employer of the Year - South Wales Business Awards 2024 Job purpose: To provide quality educational staff supply service to all schools and education supply workers in your allotted area of responsibility, in a manner that enhances the reputation of the company and leads to business growth from satisfied customers. Main duties To recruit, vet and maintain effective working relationships with all candidates available for supply work within your designated area of responsibility Respond effectively to a range of inbound telephone business enquiries and where practical convert the enquiry to an appropriate booking in accordance with specified processes, procedures, standards and relevant New Directions Education Ltd regulations. Undertake effective outbound sales calls to secure work for your supply staff and where practical convert to an appropriate booking in accordance with specified processes, procedures, standards and relevant New Directions Education Ltd regulations. Maintain regular contact with all of your supply staff to keep them in your fold and available for work through New Directions Education Ltd for the maximum % of their time. Arrange and undertake effective client visits generating new business and providing quality follow-up service visits for existing clients. Whilst on visits and during call activity to schools promote ND Ed full services i.e CPD Training. Maintain a good working understanding of New Directions Education Ltd database system (RDB) such that its benefits are fully exploited whilst updating data in a disciplined manner. Keep abreast of all changes as they arise. Prepare suitable quality CVs and profiles for all supply staff seeking long-term work. Monitor & liaise with Area Manager re reports affecting own geographical areas. To protect your valuable supply staff availability by ensuring that you fill their diaries with suitable work through actively selling them in advance. Support NDE webinars and education events, ensure that places are offered to as many different clients/candidates as possible without inviting the same individuals. To develop relationships in all using schools with the full range of staff who might benefit from our services: The person in 'charge of supply', the head-teacher, the ALNCO and staff responsible for filling vacancies (heads of departments / deputy heads). Such other tasks as are delegated by your Area Manager at any time In busy periods, assist other account managers to fill bookings Main responsibilities Responsible for providing educational supply staff with a professional agency supply service, finding them the supply work they desire whilst treating them with respect and being open and honest at all times Responsible for compliance with all relevant legislation, and processes, policies, and procedures Responsible for taking reasonable care of your own health and safety and ensuring that you take reasonable care not to put other people (including fellow employees and members of the public) at risk by what you do or do not do in the course of your job Responsible for safeguarding assets within your control and possession, including but not limited to hardware, software, systems, or information, and to report any suspected breach in security without delay, to the relevant personnel as required Responsible for the non-disclosure of any confidential information and/or trade secrets of the Company to third parties and/or the misuse of any confidential information and/or trade secrets of the Company for your own purpose/benefit Responsible for establishing, maintaining, and developing excellent working relationships with colleagues within your department and the wider Company Responsible for delivering exceptional levels of customer service; both to internal and external customers Responsible for communicating with people in a respectful, courteous, and professional manner at all times Educational/qualification attainments Full UK Drivers License Knowledge, skills and experience Highly competent at all aspects of the role Previous experience in a recruitment or sales background Good market knowledge e.g. funding opportunities, PSL High knowledge of REC Code of Conduct Excellent knowledge of the recruitment process Full understanding of desk revenue generated as per set budget GP for individual desk Strong knowledge of the AWR legislation with the ability to manage AWR compliance Able to make decisions using available data and information Excellent time management skills - ability to plan and prioritise workload, maximising productivity Ability to assist junior team members Efficient user of RDB, Swyx and Teams Ability to build and maintain information bank Ability to promote services making high quality sales Ability to market through social media Excellent knowledge of child safeguarding Excellent telephone manner Maintains quality for all users Has a bank of testimonials readily available to promote service Able to manage margin control with the ability to deliver strong performance Personal qualities Able to communicate clearly and accurately with people at all levels Able to develop effective working relationships Able to effectively solve problems Able to maintain the highest levels of confidentiality and data security Able to remain positive and enthusiastic if working under pressure Able to work as part of a team Able to work independently High levels of accuracy and attention to detail Highly organised Self-motivated and self-reliant What we offer Fantastic employee benefits including: A flexible working environment, with the opportunity for hybrid working Health Cashback scheme Life Assurance of 4 x salary A generous annual leave entitlement of 25 days holiday plus bank holidays (rising to 27 days holiday after two years' service) Opportunity to purchase additional annual leave through salary sacrifice A day off for your birthday A Giving Back day - to offer your services to the local community Electric Vehicle Salary Sacrifice Scheme (subject to qualifying eligibility criteria) Cycle to Work Salary Sacrifice Scheme (subject to qualifying eligibility criteria) Opportunity to join our 3% interest Christmas savings scheme Employee referral scheme; you can earn between £250 and £500 for each successful referral into the business Regular social, health and well-being events Free on-site parking On-site Gym
We are seeking a Deputy Head of Assets & Regeneration to play a crucial role in overseeing Asset Management and regeneration projects within the Borough. This permanent position, based in the Surrey area, requires a professional with expertise in asset management and regeneration. Client Details This opportunity is with a public sector organisation known for its commitment to delivering impactful projects for it's residents in the Borough. As a medium-sized organisation, it offers a structured and professional environment to support career growth. Description To assist the Corporate Head in developing, implementing and monitoring the Council's Asset Management Plan, and Property Portfolio Strategy. To deputise for the Head of Division in their absence in relation to the responsibilities of the Property Portfolio Team. To be responsible and where appropriate personally carry out (or engage external professionals for that purpose) in a timely and caseload managed manner, commercial and residential valuations in accordance with professional practice and procedure and corporate guidelines. To undertake procurement and management of relevant services required to run a functional property portfolio. To carry out and complete lease renewals, rent review, new lettings, lease assignment and other general estate management services, including setting up and managing service changes as directed by the Head of Service on a day-to-day basis and ensuring reconciliation of Service Charge accounts. To be proficient in the use of software for estate management and asset management purposes, including maintaining an up-to-date Asset Register along with ensuring correct valuations are in place for the whole of Runnymede Borough Council's estate. Always ensure that all data is cleansed and correctly maintained. When appropriate on rent reviews and lease renewals, to prepare and submit papers and evidence (either leading or in support of other services areas) to Tribunals, Court or other statutory or quasi-statutory bodies on behalf of the Council. Profile A successful Deputy Head of Assets & Regeneration should have: Expertise in leading and in managing a portfolio of mixed properties. Asset management Plan preparation and maintenance within the public sector. Putting together and implementing development options. Experienced in operating computer-based estate management systems and ensure it is update and compliant. Property valuation practice and procedure including current markets and trends. Asset management and its role within local government corporate performance evaluation. MRICS essential Job Offer A competitive salary ranging from 75,000 to 84,000 per annum. A permanent position within a respected public sector organisation. Opportunities to work on impactful construction and regeneration projects in Weybridge. A supportive and structured professional environment.
Feb 21, 2026
Full time
We are seeking a Deputy Head of Assets & Regeneration to play a crucial role in overseeing Asset Management and regeneration projects within the Borough. This permanent position, based in the Surrey area, requires a professional with expertise in asset management and regeneration. Client Details This opportunity is with a public sector organisation known for its commitment to delivering impactful projects for it's residents in the Borough. As a medium-sized organisation, it offers a structured and professional environment to support career growth. Description To assist the Corporate Head in developing, implementing and monitoring the Council's Asset Management Plan, and Property Portfolio Strategy. To deputise for the Head of Division in their absence in relation to the responsibilities of the Property Portfolio Team. To be responsible and where appropriate personally carry out (or engage external professionals for that purpose) in a timely and caseload managed manner, commercial and residential valuations in accordance with professional practice and procedure and corporate guidelines. To undertake procurement and management of relevant services required to run a functional property portfolio. To carry out and complete lease renewals, rent review, new lettings, lease assignment and other general estate management services, including setting up and managing service changes as directed by the Head of Service on a day-to-day basis and ensuring reconciliation of Service Charge accounts. To be proficient in the use of software for estate management and asset management purposes, including maintaining an up-to-date Asset Register along with ensuring correct valuations are in place for the whole of Runnymede Borough Council's estate. Always ensure that all data is cleansed and correctly maintained. When appropriate on rent reviews and lease renewals, to prepare and submit papers and evidence (either leading or in support of other services areas) to Tribunals, Court or other statutory or quasi-statutory bodies on behalf of the Council. Profile A successful Deputy Head of Assets & Regeneration should have: Expertise in leading and in managing a portfolio of mixed properties. Asset management Plan preparation and maintenance within the public sector. Putting together and implementing development options. Experienced in operating computer-based estate management systems and ensure it is update and compliant. Property valuation practice and procedure including current markets and trends. Asset management and its role within local government corporate performance evaluation. MRICS essential Job Offer A competitive salary ranging from 75,000 to 84,000 per annum. A permanent position within a respected public sector organisation. Opportunities to work on impactful construction and regeneration projects in Weybridge. A supportive and structured professional environment.
Join Us as Chief Information Officer and help shape the Future of Cancer Care at The Christie The Christie NHS Foundation Trust is seeking an exceptional Chief Information Officer (CIO) to lead our digital transformation and information strategy. This is a unique opportunity to lead Digital Services and drive innovation at one of Europe's leading cancer centres, as we deliver our ambitious Future Christie programme - a 10-year vision to create a patient and staff focussed, intelligent, data-driven hospital. As CIO, you will provide strategic and operational leadership for digital services, ensuring technology and data are harnessed to deliver safe, efficient, and personalised care. You will champion cutting-edge initiatives such as Joint Analytics for Cancer (JAC) - our flagship platform unlocking real-time insights for clinical decision-making, research, and operational excellence. Working at the heart of our digital strategy, you will shape systems that integrate care, research, and innovation, enabling The Christie to remain at the forefront of cancer treatment. If you are passionate about transforming healthcare through digital innovation and want to make a lasting impact on patient outcomes, join us and help build the hospital of the future. Main duties of the job What You'll Do Lead the development and delivery of a Trust-wide digital strategy aligned with national priorities. Develop and implement the Trust's digital strategy, ensuring systems support integrated care, research, and performance improvement. Champion innovation, including AI and machine learning, to enable evidence-based decision-making and personalised care and deliver the ambition of the Future Christie programme. Lead digital service delivery across software development, clinical applications, infrastructure, user support, and cybersecurity Ensure robust digital governance and compliance with NHS and legal standards. Provide assurance to the Senior Management Committee and act as delegated Senior Information Risk Owner (SIRO) when required Manage and support the Digital Services team, including deputy CIO, Chief Clinical Information Officers, and departmental leads. Foster a culture of collaboration and digital literacy across clinical and operational teams What We're Looking For We're seeking a visionary leader with proven digital experience in senior data leadership, ideally in healthcare or public sector. You will have strategic insight and technical expertise in data platforms, governance, and analytics and a passion for innovation, curiosity, and solving complex system-wide challenges. You will have the ability to influence at executive level and inspire multidisciplinary teams and a commitment to equity and sustainability. About us The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK. Job responsibilities CORPORATE Contribute effectively as a member of the Senior Management Committee ensuring all relevant matters are brought to the attention of the meetings. Provide updates to the board of directors as required on the digital strategy, programmes and risks. Undertake the role (delegated by the Director of Future Christie) of SIRO and support the work of the Information Governance and Caldicott panels providing expert knowledge and assurance ensuring that highly sensitive and confidential data is managed appropriately. Ensure that the Senior Management Committee and Future Christie Director/Medical Director are briefed on the benefits and risks of new digital related projects. Ensure effective working relationships and engagement within the organisation particularly with all divisional, corporate, clinical, and operational teams. Provide digital leadership to the Greater Manchester (GM) Cancer Alliance, support the development of GM system digital cancer strategy Ensure effective working relationships and engagement outside the organisation particularly with third party suppliers, NHS bodies, academic institutions, and other external bodies. Participate effectively in local and national CIO networks. Produce action plans and implement policies to meet all requirements for risk management, audit, controls assurance, health & safety and information governance relating to the work of the digital service. Ensure there is continual improvement and learning within the digital service and that all decisions are based on an assessment of risk. STRATEGY Develop and lead implementation of a digital strategy which supports the overall trust strategy and the associated strategies for clinical services, research and innovation and education. Remain up to date on digital trends and emerging technologies. Identify opportunities for increasing the effectiveness and efficiency of services through changes to digital services and technology. Contribute actively to the development of strategies and plans for other departments ensuring that the contribution of digital technology is incorporated DIGITAL SERVICES PROVISION Ensure provision of modern digital infrastructure, software, and services that fully support the operational, clinical, and business needs of the trust. Oversee the delivery of an effective digital service desk and set of comprehensive and proactive digital support services. Ensure the effective management of digital assets, including all hardware and software, ensuring that these are actively monitored. Ensure the provision of effective digital security measures to adequately protect and maintain systems and data. Ensure the support, maintenance, and development of the core clinical systems, including the procurement and implementation of clinical systems ensuring that benefits are maximised, and functionality fully supports the delivery of excellent patient care. INFORMATION MANAGEMENT Work collaboratively with the Chief Data Officer to develop an information management service and oversee the infrastructure required for data storage. Manage and develop approaches to data integration, including for clinical systems. Oversee relationships with external vendors, suppliers and developers. Manage the project management services that support the delivery of the digital strategy and trust service transformation activities GOVERNANCE Ensure implementation of appropriate digital governance systems which conform to legal and NHS requirements and fit within the wider governance systems of the trust. Ensure maintenance of an effective digital risk register, manage identified risks and escalate risks as required. Ensure the reduction, identification, management, and reporting of untoward digital incidents. Ensure compliance with the requirements of information governance, data protection and freedom of information guidance and legislation. Ensure that the Trust complies with the requirements of the Data Security and Protection Toolkit (DSPT). Ensure that Disaster Recovery and Business Continuity plans are in place for all digital services and that these are routinely tested, weakness identified, and appropriate improvement plans developed and implemented. Ensure compliance of the clinical systems with Safety of Health Systems standards, appropriate NHS Information Standards Notices (ISNs) and National Patient Safety Agency (NPSA) notices. As SIRO, oversee Information Asset Owners (IAOs) providing assurance on risks and compliance ensuring adherence to legal and regulatory requirements (including GDPR and NHS standards) and promote good information governance practices across the organisation. Working with the CDO, maintain an Information Asset Register, and oversee data security, integrity, and availability. MANAGEMENT OF THE DIGITAL SERVICE Manage and lead the digital services team in line with the trusts workforce and related policies, standing financial instructions and scheme of delegation, and other relevant policies and procedures. Develop and achieve annual objectives for digital services within the framework of the Trusts objectives and agreed digital strategy. Manage the digital budget within the requirements of the Trusts Scheme of Delegation and Standing Financial Instructions. Produce an annual rolling investment plan for digital infrastructure including capital, revenue and staffing resource. Plan, deploy, and maintain the Trusts digital systems and operations. Manage the Trusts software development needs. Develop and implement digital policies and procedures in line with requirements and best practice. PERSONAL DEVELOPMENT AND CONDUCT Adhere to impeccable standards of personal conduct and demonstrate commitment to the Trusts Values and Behaviours. Ensure personal professional knowledge is regularly updated and keep abreast of relevant developments. Adhere to the Code of Conduct for NHS Managers. Implement systems and processes, so that in the event of absence . click apply for full job details
Feb 06, 2026
Full time
Join Us as Chief Information Officer and help shape the Future of Cancer Care at The Christie The Christie NHS Foundation Trust is seeking an exceptional Chief Information Officer (CIO) to lead our digital transformation and information strategy. This is a unique opportunity to lead Digital Services and drive innovation at one of Europe's leading cancer centres, as we deliver our ambitious Future Christie programme - a 10-year vision to create a patient and staff focussed, intelligent, data-driven hospital. As CIO, you will provide strategic and operational leadership for digital services, ensuring technology and data are harnessed to deliver safe, efficient, and personalised care. You will champion cutting-edge initiatives such as Joint Analytics for Cancer (JAC) - our flagship platform unlocking real-time insights for clinical decision-making, research, and operational excellence. Working at the heart of our digital strategy, you will shape systems that integrate care, research, and innovation, enabling The Christie to remain at the forefront of cancer treatment. If you are passionate about transforming healthcare through digital innovation and want to make a lasting impact on patient outcomes, join us and help build the hospital of the future. Main duties of the job What You'll Do Lead the development and delivery of a Trust-wide digital strategy aligned with national priorities. Develop and implement the Trust's digital strategy, ensuring systems support integrated care, research, and performance improvement. Champion innovation, including AI and machine learning, to enable evidence-based decision-making and personalised care and deliver the ambition of the Future Christie programme. Lead digital service delivery across software development, clinical applications, infrastructure, user support, and cybersecurity Ensure robust digital governance and compliance with NHS and legal standards. Provide assurance to the Senior Management Committee and act as delegated Senior Information Risk Owner (SIRO) when required Manage and support the Digital Services team, including deputy CIO, Chief Clinical Information Officers, and departmental leads. Foster a culture of collaboration and digital literacy across clinical and operational teams What We're Looking For We're seeking a visionary leader with proven digital experience in senior data leadership, ideally in healthcare or public sector. You will have strategic insight and technical expertise in data platforms, governance, and analytics and a passion for innovation, curiosity, and solving complex system-wide challenges. You will have the ability to influence at executive level and inspire multidisciplinary teams and a commitment to equity and sustainability. About us The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK. Job responsibilities CORPORATE Contribute effectively as a member of the Senior Management Committee ensuring all relevant matters are brought to the attention of the meetings. Provide updates to the board of directors as required on the digital strategy, programmes and risks. Undertake the role (delegated by the Director of Future Christie) of SIRO and support the work of the Information Governance and Caldicott panels providing expert knowledge and assurance ensuring that highly sensitive and confidential data is managed appropriately. Ensure that the Senior Management Committee and Future Christie Director/Medical Director are briefed on the benefits and risks of new digital related projects. Ensure effective working relationships and engagement within the organisation particularly with all divisional, corporate, clinical, and operational teams. Provide digital leadership to the Greater Manchester (GM) Cancer Alliance, support the development of GM system digital cancer strategy Ensure effective working relationships and engagement outside the organisation particularly with third party suppliers, NHS bodies, academic institutions, and other external bodies. Participate effectively in local and national CIO networks. Produce action plans and implement policies to meet all requirements for risk management, audit, controls assurance, health & safety and information governance relating to the work of the digital service. Ensure there is continual improvement and learning within the digital service and that all decisions are based on an assessment of risk. STRATEGY Develop and lead implementation of a digital strategy which supports the overall trust strategy and the associated strategies for clinical services, research and innovation and education. Remain up to date on digital trends and emerging technologies. Identify opportunities for increasing the effectiveness and efficiency of services through changes to digital services and technology. Contribute actively to the development of strategies and plans for other departments ensuring that the contribution of digital technology is incorporated DIGITAL SERVICES PROVISION Ensure provision of modern digital infrastructure, software, and services that fully support the operational, clinical, and business needs of the trust. Oversee the delivery of an effective digital service desk and set of comprehensive and proactive digital support services. Ensure the effective management of digital assets, including all hardware and software, ensuring that these are actively monitored. Ensure the provision of effective digital security measures to adequately protect and maintain systems and data. Ensure the support, maintenance, and development of the core clinical systems, including the procurement and implementation of clinical systems ensuring that benefits are maximised, and functionality fully supports the delivery of excellent patient care. INFORMATION MANAGEMENT Work collaboratively with the Chief Data Officer to develop an information management service and oversee the infrastructure required for data storage. Manage and develop approaches to data integration, including for clinical systems. Oversee relationships with external vendors, suppliers and developers. Manage the project management services that support the delivery of the digital strategy and trust service transformation activities GOVERNANCE Ensure implementation of appropriate digital governance systems which conform to legal and NHS requirements and fit within the wider governance systems of the trust. Ensure maintenance of an effective digital risk register, manage identified risks and escalate risks as required. Ensure the reduction, identification, management, and reporting of untoward digital incidents. Ensure compliance with the requirements of information governance, data protection and freedom of information guidance and legislation. Ensure that the Trust complies with the requirements of the Data Security and Protection Toolkit (DSPT). Ensure that Disaster Recovery and Business Continuity plans are in place for all digital services and that these are routinely tested, weakness identified, and appropriate improvement plans developed and implemented. Ensure compliance of the clinical systems with Safety of Health Systems standards, appropriate NHS Information Standards Notices (ISNs) and National Patient Safety Agency (NPSA) notices. As SIRO, oversee Information Asset Owners (IAOs) providing assurance on risks and compliance ensuring adherence to legal and regulatory requirements (including GDPR and NHS standards) and promote good information governance practices across the organisation. Working with the CDO, maintain an Information Asset Register, and oversee data security, integrity, and availability. MANAGEMENT OF THE DIGITAL SERVICE Manage and lead the digital services team in line with the trusts workforce and related policies, standing financial instructions and scheme of delegation, and other relevant policies and procedures. Develop and achieve annual objectives for digital services within the framework of the Trusts objectives and agreed digital strategy. Manage the digital budget within the requirements of the Trusts Scheme of Delegation and Standing Financial Instructions. Produce an annual rolling investment plan for digital infrastructure including capital, revenue and staffing resource. Plan, deploy, and maintain the Trusts digital systems and operations. Manage the Trusts software development needs. Develop and implement digital policies and procedures in line with requirements and best practice. PERSONAL DEVELOPMENT AND CONDUCT Adhere to impeccable standards of personal conduct and demonstrate commitment to the Trusts Values and Behaviours. Ensure personal professional knowledge is regularly updated and keep abreast of relevant developments. Adhere to the Code of Conduct for NHS Managers. Implement systems and processes, so that in the event of absence . click apply for full job details
New Directions Holdings Limited
Parkgate, Yorkshire
Overview We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care, domiciliary care and the pharmaceutical sector, from a network of offices across the UK. We have recently been recognised for our fantastic business achievements across a number of awards: Finalists for Best In-House HR Team and Excellence in HR - CIPD HR Wales Awards 2024 Winner of Best Employer, and Finalists for Best People Services, Best Business Services and Best Sustainability - Cardiff Life Awards 2024 Winner of Best Technology and overall, Platinum Award Winner (Checks Direct) - Cardiff Life Awards 2024 Highly commended for Skills Development - IOD Wales Awards 2024 Finalists for Best Temporary Recruitment Agency, Recruitment Agency of the Year 100+ employees and Most Effective Compliance Operation - Recruiter Awards 2024 Finalists for Scale-Up of the Year and Team of the Year (Checks Direct) - Fintech Wales Awards 2024 Finalists for Best Technology (Checks Direct) - EntreConf Awards 2024 Finalists for The Employer of the Year, Mid-Market Business of the Year Award and Family Business of the Year Award - Lloyd's Bank British Business Excellence Awards 2024 Finalists for Temporary Recruitment Company of the Year and Best Recruitment Company to work for (£50m to £100m) - TIARA Awards 2024 Finalists for Employer of the Year, Financial & Professional Services Business of the Year and Technology Business of the Year - Cardiff Business Awards 2024 Finalists for Business Services Business of the Year and Employer of the Year - South Wales Business Awards 2024 At New Directions, we deeply value our employees as the heart of our success, and we do this through our Impact Initiative. We recognise that each individual brings unique skills, perspectives, and dedication that drive our growth and innovation. We foster a culture of respect, inclusivity, and collaboration where every voice matters. By investing in professional development, well-being, and work-life balance, we ensure our people feel supported and empowered to thrive. We celebrate achievements, encourage creativity, and provide opportunities for advancement. In summary, our Impact Initiative makes sure you feel valued - with celebrations, wellbeing support, and chances to give back as a team. Job purpose To provide quality educational staff supply service to all schools and education supply workers in your allotted area of responsibility, in a manner that enhances the reputation of the company and leads to business growth from satisfied customers. Main duties To recruit, vet and maintain effective working relationships with all candidates available for supply work within your designated area of responsibility Respond effectively to a range of inbound telephone business enquiries and where practical convert the enquiry to an appropriate booking in accordance with specified processes, procedures, standards and relevant New Directions Education Ltd regulations. Undertake effective outbound sales calls to secure work for your supply staff and where practical convert to an appropriate booking in accordance with specified processes, procedures, standards and relevant New Directions Education Ltd regulations. Maintain regular contact with all of your supply staff to keep them in your fold and available for work through New Directions Education Ltd for the maximum % of their time. Arrange and undertake effective client visits generating new business and providing quality follow-up service visits for existing clients. Whilst on visits and during call activity to schools promote ND Ed full services i.e CPD Training. Maintain a good working understanding of New Directions Education Ltd database system (RDB) such that its benefits are fully exploited whilst updating data in a disciplined manner. Keep abreast of all changes as they arise. Prepare suitable quality CVs and profiles for all supply staff seeking long-term work. Monitor & liaise with Area Manager re reports affecting own geographical areas. To protect your valuable supply staff availability by ensuring that you fill their diaries with suitable work through actively selling them in advance. Support NDE webinars and education events, ensure that places are offered to as many different clients/candidates as possible without inviting the same individuals. To develop relationships in all using schools with the full range of staff who might benefit from our services: The person in 'charge of supply', the head-teacher, the ALNCO and staff responsible for filling vacancies (heads of departments / deputy heads). Such other tasks as are delegated by your Area Manager at any time In busy periods, assist other account managers to fill bookings Main responsibilities Responsible for providing educational supply staff with a professional agency supply service, finding them the supply work they desire whilst treating them with respect and being open and honest at all times Responsible for compliance with all relevant legislation, and processes, policies, and procedures Responsible for taking reasonable care of your own health and safety and ensuring that you take reasonable care not to put other people (including fellow employees and members of the public) at risk by what you do or do not do in the course of your job Responsible for safeguarding assets within your control and possession, including but not limited to hardware, software, systems, or information, and to report any suspected breach in security without delay, to the relevant personnel as required Responsible for the non-disclosure of any confidential information and/or trade secrets of the Company to third parties and/or the misuse of any confidential information and/or trade secrets of the Company for your own purpose/benefit Responsible for establishing, maintaining, and developing excellent working relationships with colleagues within your department and the wider Company Responsible for delivering exceptional levels of customer service; both to internal and external customers Responsible for communicating with people in a respectful, courteous, and professional manner at all times Educational/qualification attainments Full UK Drivers License Knowledge, skills and experience Highly competent at all aspects of the role Previous experience in a recruitment or sales background Good market knowledge e.g. funding opportunities, PSL High knowledge of REC Code of Conduct Excellent knowledge of the recruitment process Full understanding of desk revenue generated as per set budget GP for individual desk Strong knowledge of the AWR legislation with the ability to manage AWR compliance Able to make decisions using available data and information Excellent time management skills - ability to plan and prioritise workload, maximising productivity Ability to assist junior team members Efficient user of RDB, Swyx and Teams Ability to build and maintain information bank Ability to promote services making high quality sales Ability to market through social media Excellent knowledge of child safeguarding Excellent telephone manner Maintains quality for all users Has a bank of testimonials readily available to promote service Able to manage margin control with the ability to deliver strong performance Personal qualities Able to communicate clearly and accurately with people at all levels Able to develop effective working relationships Able to effectively solve problems Able to maintain the highest levels of confidentiality and data security Able to remain positive and enthusiastic if working under pressure Able to work as part of a team Able to work independently High levels of accuracy and attention to detail Highly organised Self-motivated and self-reliant What we offer Fantastic employee benefits including: A flexible working environment, with the opportunity for hybrid working Health Cashback scheme Life Assurance of 4 x salary Pension Salary Sacrifice Scheme A generous annual leave entitlement of 25 days holiday plus bank holidays (rising to 27 days holiday after two years' service) Opportunity to purchase additional annual leave through salary sacrifice A day off for your birthday A Giving Back day - to offer your services to the local community Electric Vehicle Salary Sacrifice Scheme (subject to qualifying eligibility criteria) Cycle to Work Salary Sacrifice Scheme (subject to qualifying eligibility criteria) Opportunity to join our 3% interest Christmas savings scheme Employee referral scheme; you can earn between £250 and £500 for each successful referral into the business Regular social, health and well-being events
Feb 04, 2026
Full time
Overview We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care, domiciliary care and the pharmaceutical sector, from a network of offices across the UK. We have recently been recognised for our fantastic business achievements across a number of awards: Finalists for Best In-House HR Team and Excellence in HR - CIPD HR Wales Awards 2024 Winner of Best Employer, and Finalists for Best People Services, Best Business Services and Best Sustainability - Cardiff Life Awards 2024 Winner of Best Technology and overall, Platinum Award Winner (Checks Direct) - Cardiff Life Awards 2024 Highly commended for Skills Development - IOD Wales Awards 2024 Finalists for Best Temporary Recruitment Agency, Recruitment Agency of the Year 100+ employees and Most Effective Compliance Operation - Recruiter Awards 2024 Finalists for Scale-Up of the Year and Team of the Year (Checks Direct) - Fintech Wales Awards 2024 Finalists for Best Technology (Checks Direct) - EntreConf Awards 2024 Finalists for The Employer of the Year, Mid-Market Business of the Year Award and Family Business of the Year Award - Lloyd's Bank British Business Excellence Awards 2024 Finalists for Temporary Recruitment Company of the Year and Best Recruitment Company to work for (£50m to £100m) - TIARA Awards 2024 Finalists for Employer of the Year, Financial & Professional Services Business of the Year and Technology Business of the Year - Cardiff Business Awards 2024 Finalists for Business Services Business of the Year and Employer of the Year - South Wales Business Awards 2024 At New Directions, we deeply value our employees as the heart of our success, and we do this through our Impact Initiative. We recognise that each individual brings unique skills, perspectives, and dedication that drive our growth and innovation. We foster a culture of respect, inclusivity, and collaboration where every voice matters. By investing in professional development, well-being, and work-life balance, we ensure our people feel supported and empowered to thrive. We celebrate achievements, encourage creativity, and provide opportunities for advancement. In summary, our Impact Initiative makes sure you feel valued - with celebrations, wellbeing support, and chances to give back as a team. Job purpose To provide quality educational staff supply service to all schools and education supply workers in your allotted area of responsibility, in a manner that enhances the reputation of the company and leads to business growth from satisfied customers. Main duties To recruit, vet and maintain effective working relationships with all candidates available for supply work within your designated area of responsibility Respond effectively to a range of inbound telephone business enquiries and where practical convert the enquiry to an appropriate booking in accordance with specified processes, procedures, standards and relevant New Directions Education Ltd regulations. Undertake effective outbound sales calls to secure work for your supply staff and where practical convert to an appropriate booking in accordance with specified processes, procedures, standards and relevant New Directions Education Ltd regulations. Maintain regular contact with all of your supply staff to keep them in your fold and available for work through New Directions Education Ltd for the maximum % of their time. Arrange and undertake effective client visits generating new business and providing quality follow-up service visits for existing clients. Whilst on visits and during call activity to schools promote ND Ed full services i.e CPD Training. Maintain a good working understanding of New Directions Education Ltd database system (RDB) such that its benefits are fully exploited whilst updating data in a disciplined manner. Keep abreast of all changes as they arise. Prepare suitable quality CVs and profiles for all supply staff seeking long-term work. Monitor & liaise with Area Manager re reports affecting own geographical areas. To protect your valuable supply staff availability by ensuring that you fill their diaries with suitable work through actively selling them in advance. Support NDE webinars and education events, ensure that places are offered to as many different clients/candidates as possible without inviting the same individuals. To develop relationships in all using schools with the full range of staff who might benefit from our services: The person in 'charge of supply', the head-teacher, the ALNCO and staff responsible for filling vacancies (heads of departments / deputy heads). Such other tasks as are delegated by your Area Manager at any time In busy periods, assist other account managers to fill bookings Main responsibilities Responsible for providing educational supply staff with a professional agency supply service, finding them the supply work they desire whilst treating them with respect and being open and honest at all times Responsible for compliance with all relevant legislation, and processes, policies, and procedures Responsible for taking reasonable care of your own health and safety and ensuring that you take reasonable care not to put other people (including fellow employees and members of the public) at risk by what you do or do not do in the course of your job Responsible for safeguarding assets within your control and possession, including but not limited to hardware, software, systems, or information, and to report any suspected breach in security without delay, to the relevant personnel as required Responsible for the non-disclosure of any confidential information and/or trade secrets of the Company to third parties and/or the misuse of any confidential information and/or trade secrets of the Company for your own purpose/benefit Responsible for establishing, maintaining, and developing excellent working relationships with colleagues within your department and the wider Company Responsible for delivering exceptional levels of customer service; both to internal and external customers Responsible for communicating with people in a respectful, courteous, and professional manner at all times Educational/qualification attainments Full UK Drivers License Knowledge, skills and experience Highly competent at all aspects of the role Previous experience in a recruitment or sales background Good market knowledge e.g. funding opportunities, PSL High knowledge of REC Code of Conduct Excellent knowledge of the recruitment process Full understanding of desk revenue generated as per set budget GP for individual desk Strong knowledge of the AWR legislation with the ability to manage AWR compliance Able to make decisions using available data and information Excellent time management skills - ability to plan and prioritise workload, maximising productivity Ability to assist junior team members Efficient user of RDB, Swyx and Teams Ability to build and maintain information bank Ability to promote services making high quality sales Ability to market through social media Excellent knowledge of child safeguarding Excellent telephone manner Maintains quality for all users Has a bank of testimonials readily available to promote service Able to manage margin control with the ability to deliver strong performance Personal qualities Able to communicate clearly and accurately with people at all levels Able to develop effective working relationships Able to effectively solve problems Able to maintain the highest levels of confidentiality and data security Able to remain positive and enthusiastic if working under pressure Able to work as part of a team Able to work independently High levels of accuracy and attention to detail Highly organised Self-motivated and self-reliant What we offer Fantastic employee benefits including: A flexible working environment, with the opportunity for hybrid working Health Cashback scheme Life Assurance of 4 x salary Pension Salary Sacrifice Scheme A generous annual leave entitlement of 25 days holiday plus bank holidays (rising to 27 days holiday after two years' service) Opportunity to purchase additional annual leave through salary sacrifice A day off for your birthday A Giving Back day - to offer your services to the local community Electric Vehicle Salary Sacrifice Scheme (subject to qualifying eligibility criteria) Cycle to Work Salary Sacrifice Scheme (subject to qualifying eligibility criteria) Opportunity to join our 3% interest Christmas savings scheme Employee referral scheme; you can earn between £250 and £500 for each successful referral into the business Regular social, health and well-being events
