About the company At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people's lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect. As the UK's only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor's Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation. For eight consecutive years, we've been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded. Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed's Better Work Awards 2023). If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we'd love to hear from you. About the role As a Domestic Assistant, you will ensure that public or private spaces within the home are kept neat, tidy, and sanitary. Part of this will be ensuring that all Health & Safety at Work legislation is followed, including all requirements under specific industry Codes of Practice and Environmental Health guidelines. Reports to: Home Manager/Deputy Manager/Housekeeper Skills and attributes Good communication skills - confident to talk to residents and your colleagues. An awareness of general standards of cleanliness. Good attention to detail. What will you gain? You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.
Apr 15, 2026
Full time
About the company At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people's lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect. As the UK's only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor's Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation. For eight consecutive years, we've been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded. Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed's Better Work Awards 2023). If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we'd love to hear from you. About the role As a Domestic Assistant, you will ensure that public or private spaces within the home are kept neat, tidy, and sanitary. Part of this will be ensuring that all Health & Safety at Work legislation is followed, including all requirements under specific industry Codes of Practice and Environmental Health guidelines. Reports to: Home Manager/Deputy Manager/Housekeeper Skills and attributes Good communication skills - confident to talk to residents and your colleagues. An awareness of general standards of cleanliness. Good attention to detail. What will you gain? You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. Rewards An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to £2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay Other Awesome Perks Days out and social events Invite to the annual Assistant Manager conference Team competitions - "Fry Cup" and "Olympics" Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme As an Assistant Manager, You'll Be Responsible For Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a "above & beyond" experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline What You Bring to the Table Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. Incredible Careers with Five Guys If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Apr 15, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. Rewards An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to £2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay Other Awesome Perks Days out and social events Invite to the annual Assistant Manager conference Team competitions - "Fry Cup" and "Olympics" Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme As an Assistant Manager, You'll Be Responsible For Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a "above & beyond" experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline What You Bring to the Table Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. Incredible Careers with Five Guys If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Deputy General Manager - Award Winning Pub, Bar and Restaurant Group - Quality - London Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Assistant General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. A historic pub dating back to the 18th Century, the Clapton Hart sits at the heart of Hackney. A community led pub and garden combining lots of its original features with plenty of our own additions to make it the ideal cosy pub hot spot full of personality and charm. The Role As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial acumen. Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we looking for: Wear your heart on your sleeve, take ownership, be bold and run the business as it's your own Be cool, calm and collected, manage pressure with ease, nothing can phase you You're not precious. We leave our egos at the door and help get stuff done Must have minimum 2 years' experience as a manager depending on the property being looked at Solid communication and organisational skills, be approachable Superb customer & floor service skills Strong all-round business knowledge from financials to customer satisfaction An entrepreneurial flare Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun Personal License holder beneficial What's in it for me: A competitive salary & bonus scheme Training and development Career progression and promotion opportunities with regular new openings around the corner Get out and about, you automatically get discounts across all our pubs, bars and restaurants The opportunity to make strategic decisions within your business - take ownership and Be Fearless Annual team trips abroad, regular management incentives and socials - a fun, family atmosphere 28 days holiday Goes without saying, but we'll feed you during your shift Employee Assistance Programme (EAP) Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral Access your Wages anytime through Wagestream Birthdays are for celebrating, so have the day off on us Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around.
Apr 15, 2026
Full time
Deputy General Manager - Award Winning Pub, Bar and Restaurant Group - Quality - London Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Assistant General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. A historic pub dating back to the 18th Century, the Clapton Hart sits at the heart of Hackney. A community led pub and garden combining lots of its original features with plenty of our own additions to make it the ideal cosy pub hot spot full of personality and charm. The Role As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial acumen. Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we looking for: Wear your heart on your sleeve, take ownership, be bold and run the business as it's your own Be cool, calm and collected, manage pressure with ease, nothing can phase you You're not precious. We leave our egos at the door and help get stuff done Must have minimum 2 years' experience as a manager depending on the property being looked at Solid communication and organisational skills, be approachable Superb customer & floor service skills Strong all-round business knowledge from financials to customer satisfaction An entrepreneurial flare Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun Personal License holder beneficial What's in it for me: A competitive salary & bonus scheme Training and development Career progression and promotion opportunities with regular new openings around the corner Get out and about, you automatically get discounts across all our pubs, bars and restaurants The opportunity to make strategic decisions within your business - take ownership and Be Fearless Annual team trips abroad, regular management incentives and socials - a fun, family atmosphere 28 days holiday Goes without saying, but we'll feed you during your shift Employee Assistance Programme (EAP) Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral Access your Wages anytime through Wagestream Birthdays are for celebrating, so have the day off on us Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around.
Port Terminal Manager Maritime, Logistics & Shipping Sector Barrow Upon Humber, Humberside £55,000 - £62,000 + £4,500 Car Allowance An exciting opportunity has arisen for a Port Terminal Manager to lead operations at a major bulk terminal within the Humber region. Reporting to the Deputy Port Director, this role is responsible for the overall leadership, operational delivery, and commercial performance of the terminal. The successful candidate will take full accountability for the business unit s financial performance, including revenue delivery, P&L ownership, cost control, and budget management. This is a senior leadership role requiring a balance of strategic oversight and hands-on operational management to ensure safe, efficient, and profitable terminal operations. Key Benefits; Salary £55,000 - £62,000 per annum (dependent on experience) £4,500 Car Allowance 10% discretionary bonus 27 days holiday plus bank holidays (plus option to buy/sell) 10% employer pension contribution Healthcare cash plan Critical illness cover Employee assistance programme for wellbeing support Salary sacrifice car scheme Cycle2Work scheme Life assurance Travel insurance included The Candidate; Previous management experience within a port, marine, shipping operation Strong experience within ports, terminals, or bulk handling operations Proven leadership experience in an operational management role Strong commercial and financial acumen, including P&L responsibility Experience managing performance, budgets, and operational targets Excellent stakeholder management skills across internal and external partners IOSH Managing Safely (or equivalent) Engineering or asset management knowledge within industrial environments Experience working with maintenance or capital projects teams Knowledge of port safety regulations and frameworks Experience with SAP systems Duties and Responsibilities; Lead safe, efficient day-to-day terminal operations and drive high performance across the site Deliver business strategy, ensuring operational excellence and continuous improvement Take full ownership of P&L, delivering revenue, EBITDA, and cost control targets Monitor KPIs and implement improvements to enhance productivity and service delivery Build and maintain strong relationships with customers, stakeholders, and partners Act as the senior operational contact for customers, ensuring consistent service delivery Promote a strong safety-first culture and ensure full regulatory compliance Lead, coach, and develop operational teams, fostering a high-performance environment Ensure effective planning and use of labour, plant, and resources Work closely with engineering teams to maintain asset reliability and performance Support delivery of capital projects and provide operational input into investments Drive employee engagement, succession planning, and continuous development If you have Port Management experience and would like to be considered for this opportunity, please apply via the link. At Aspion, our core values have been built around the importance of transparency, innovation, passion and collaboration. As such, we are committed to open communication and the protection of your privacy. We have updated our policies in line with new General Data Protection Regulation laws to make it easier for you to understand how we collect, store and handle your data These can be viewed on our website. ASPLOG
Apr 15, 2026
Full time
Port Terminal Manager Maritime, Logistics & Shipping Sector Barrow Upon Humber, Humberside £55,000 - £62,000 + £4,500 Car Allowance An exciting opportunity has arisen for a Port Terminal Manager to lead operations at a major bulk terminal within the Humber region. Reporting to the Deputy Port Director, this role is responsible for the overall leadership, operational delivery, and commercial performance of the terminal. The successful candidate will take full accountability for the business unit s financial performance, including revenue delivery, P&L ownership, cost control, and budget management. This is a senior leadership role requiring a balance of strategic oversight and hands-on operational management to ensure safe, efficient, and profitable terminal operations. Key Benefits; Salary £55,000 - £62,000 per annum (dependent on experience) £4,500 Car Allowance 10% discretionary bonus 27 days holiday plus bank holidays (plus option to buy/sell) 10% employer pension contribution Healthcare cash plan Critical illness cover Employee assistance programme for wellbeing support Salary sacrifice car scheme Cycle2Work scheme Life assurance Travel insurance included The Candidate; Previous management experience within a port, marine, shipping operation Strong experience within ports, terminals, or bulk handling operations Proven leadership experience in an operational management role Strong commercial and financial acumen, including P&L responsibility Experience managing performance, budgets, and operational targets Excellent stakeholder management skills across internal and external partners IOSH Managing Safely (or equivalent) Engineering or asset management knowledge within industrial environments Experience working with maintenance or capital projects teams Knowledge of port safety regulations and frameworks Experience with SAP systems Duties and Responsibilities; Lead safe, efficient day-to-day terminal operations and drive high performance across the site Deliver business strategy, ensuring operational excellence and continuous improvement Take full ownership of P&L, delivering revenue, EBITDA, and cost control targets Monitor KPIs and implement improvements to enhance productivity and service delivery Build and maintain strong relationships with customers, stakeholders, and partners Act as the senior operational contact for customers, ensuring consistent service delivery Promote a strong safety-first culture and ensure full regulatory compliance Lead, coach, and develop operational teams, fostering a high-performance environment Ensure effective planning and use of labour, plant, and resources Work closely with engineering teams to maintain asset reliability and performance Support delivery of capital projects and provide operational input into investments Drive employee engagement, succession planning, and continuous development If you have Port Management experience and would like to be considered for this opportunity, please apply via the link. At Aspion, our core values have been built around the importance of transparency, innovation, passion and collaboration. As such, we are committed to open communication and the protection of your privacy. We have updated our policies in line with new General Data Protection Regulation laws to make it easier for you to understand how we collect, store and handle your data These can be viewed on our website. ASPLOG
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast paced environment and manage priorities. Customer focused with a passion for delivering outstanding service. Strong problem solving and decision making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Apr 14, 2026
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast paced environment and manage priorities. Customer focused with a passion for delivering outstanding service. Strong problem solving and decision making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. Rewards An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to £2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay Other Awesome Perks Days out and social events Invite to the annual Assistant Manager conference Team competitions - "Fry Cup" and "Olympics" Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme As an Assistant Manager, You'll Be Responsible For Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a "above & beyond" experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline What You Bring to the Table Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. Incredible Careers with Five Guys If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Apr 14, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. Rewards An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to £2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay Other Awesome Perks Days out and social events Invite to the annual Assistant Manager conference Team competitions - "Fry Cup" and "Olympics" Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme As an Assistant Manager, You'll Be Responsible For Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a "above & beyond" experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline What You Bring to the Table Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. Incredible Careers with Five Guys If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
You will also receive an additional premium of £4.00 per hour whilst running the store. In this incredibly varied role, you'll help manage a store that's better and more successful than ever before.You'll take real pride in maximising sales, ensuring great customer service, minimising costs and optimising operational efficiency. There's real responsibility too. In the absence of the Store Manager and Assistant Store Manager, you'll be fully in charge of the store, gaining valuable experience to help you take your next step in management. It means you'll tackle everything from ordering stock to training employees, and from checking product displays to delivering sales targets. It feels great to be part of a business that does things its own way and achieves fantastic results while doing so.You will also receive an additional premium of £4.00 per hour whilst running the store.
Apr 14, 2026
Full time
You will also receive an additional premium of £4.00 per hour whilst running the store. In this incredibly varied role, you'll help manage a store that's better and more successful than ever before.You'll take real pride in maximising sales, ensuring great customer service, minimising costs and optimising operational efficiency. There's real responsibility too. In the absence of the Store Manager and Assistant Store Manager, you'll be fully in charge of the store, gaining valuable experience to help you take your next step in management. It means you'll tackle everything from ordering stock to training employees, and from checking product displays to delivering sales targets. It feels great to be part of a business that does things its own way and achieves fantastic results while doing so.You will also receive an additional premium of £4.00 per hour whilst running the store.
Deputy Manager - Jollyes Pets - New store opening in Derby . Salary £28,038 p.a. + bonus potential of £1-5k p.a . Supporting the Store Manager in the daily operations of the store, team management, store standards, stock management and delivering excellent customer service to our pet parents. Following exciting recent and continued growth, Jollyes is looking for a talented individual to be the Deputy Manager in our Derby store. This is a fantastic opportunity to join a company voted Best Retailer 2024 in the Retail Week awards, and included in the Sunday Times ' Best Places to Work ' list and accredited by the Pet Sustainability Coalition in 2024. The Benefits: At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. Competitive salary of £28,038 p.a., plus annual bonus potential of £1-5k p.a., subject to reaching pre-agreed measures. Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts. Retail Trust Membership: Counselling, wellbeing, and financial support. Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services. Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support. Workplace Pension: Legal & General scheme (EE 3%, ER 5%). Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options. Enhanced Family Leave: Maternity and paternity packages above statutory levels. Recognition & Rewards: Top Dog Award with extra day off and perks. Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership. Learning & Development: Ongoing training for career growth. The Role - Deputy Manager: Support the Store Manager day-to-day and take full responsibility for all aspects of running a successful store in their absence. Managing people, financial performance, store standards, customer service. Lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together. Ensuring you and your team are delivering exceptional customer service by providing a great shopping experience for customers and displaying strong pet and product knowledge. ( Training given). Delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. The Skills: To be successful in this role, joining as a Deputy Manager you'll need the following skills and experience: A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience. Previous retail management experience, where you have deputized for the Store Manager and taken a hands-on approach to managing the business on a daily basis. A team player, able to communicate effectively and build high performing and highly engaged teams. Demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance. You should be commercially aware and have a proactive approach with great planning and organisation skills. As part of the store management team you may on occasion need to get to store out of hours or to help provide cover in other stores in the region, therefore you should have your own transport with a UK driving licence. Full time, permanent position - 40 hours per week working 5 days out of 7. About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 70 years of pet expertise between our paws. Winners of the Retail Week award for 'Best Retailer 2024' (under £250m t/o), and listed in the Sunday Times 'Best Places to Work' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Deputy Manager!
Apr 14, 2026
Full time
Deputy Manager - Jollyes Pets - New store opening in Derby . Salary £28,038 p.a. + bonus potential of £1-5k p.a . Supporting the Store Manager in the daily operations of the store, team management, store standards, stock management and delivering excellent customer service to our pet parents. Following exciting recent and continued growth, Jollyes is looking for a talented individual to be the Deputy Manager in our Derby store. This is a fantastic opportunity to join a company voted Best Retailer 2024 in the Retail Week awards, and included in the Sunday Times ' Best Places to Work ' list and accredited by the Pet Sustainability Coalition in 2024. The Benefits: At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. Competitive salary of £28,038 p.a., plus annual bonus potential of £1-5k p.a., subject to reaching pre-agreed measures. Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts. Retail Trust Membership: Counselling, wellbeing, and financial support. Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services. Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support. Workplace Pension: Legal & General scheme (EE 3%, ER 5%). Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options. Enhanced Family Leave: Maternity and paternity packages above statutory levels. Recognition & Rewards: Top Dog Award with extra day off and perks. Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership. Learning & Development: Ongoing training for career growth. The Role - Deputy Manager: Support the Store Manager day-to-day and take full responsibility for all aspects of running a successful store in their absence. Managing people, financial performance, store standards, customer service. Lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together. Ensuring you and your team are delivering exceptional customer service by providing a great shopping experience for customers and displaying strong pet and product knowledge. ( Training given). Delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. The Skills: To be successful in this role, joining as a Deputy Manager you'll need the following skills and experience: A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience. Previous retail management experience, where you have deputized for the Store Manager and taken a hands-on approach to managing the business on a daily basis. A team player, able to communicate effectively and build high performing and highly engaged teams. Demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance. You should be commercially aware and have a proactive approach with great planning and organisation skills. As part of the store management team you may on occasion need to get to store out of hours or to help provide cover in other stores in the region, therefore you should have your own transport with a UK driving licence. Full time, permanent position - 40 hours per week working 5 days out of 7. About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 70 years of pet expertise between our paws. Winners of the Retail Week award for 'Best Retailer 2024' (under £250m t/o), and listed in the Sunday Times 'Best Places to Work' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Deputy Manager!
L'Oréal Group, the world's leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L'Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide. As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty. At L'Oréal, you'll be part of a vibrant community that thrives on creativity, embraces challenges, and celebrates success. Together, we push boundaries, create trends, and redefine what's possible. Are you ready to make an impact and be part of the journey? L'Oréal is looking for a One Luxe Assistant Boutique Manager. You support leading and developing the store team to deliver a world-class consumer experience and exceed Retail Performance Targets for the portfolio of brands in your store. You are an ambitious go-getter who thrives on a challenge, stays ahead of the latest beauty and retail trends, and seizes opportunities to maximize the performance of your store. You are a growth champion, passionate about coaching and developing the team to drive a high-performance and service-driven culture. You support monitoring the store's performance closely and contribute to implementing strong growth plans to ensure the portfolio exceeds targets and grows ahead of the market. As one of the ambassadors of L'Oréal Luxe in your store, you build strong relationships with key stakeholders, such as store and department managers. Key Responsibilities Deliver a World Class Customer Experience Deliver a world class Luxury Service Experience: Ensure through coaching & feedback that the team are delivering exceptional customer service throughout all our brands and touchpoints throughout the store. Embodying Brand Excellence: Act as a L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards. Product Expertise and Storytelling: Confidently demonstrate products, immerse customers into the brands history, and offer tailored product knowledge, tips, and techniques to meet customer needs, as well as services across our categories & beauty tech offerings. Foster Omni Experiences: through your team Inform new and existing customers about upcoming in-store events, promotions, and brand activations & passionately represent L'Oréal Luxe brands and share your expertise on internal and external social media platforms, adhering to company guidelines. Driving Retail Performance Exceeding Sales Targets: Develop and execute retail plans to achieve and surpass the stores retail targets and KPIs, driving long-term growth and profitability. Proactively identify risks and opportunities to maximize results and ensure sustainable success. Creating Engaging Events: Develop and implement a dynamic annual calendar of events and animations that create memorable customer experiences and generate excitement for L'Oréal Luxe brands to achieve greater growth for your store portfolio. Driving Innovation and New Business: Generate creative ideas and implement innovative strategies to drive new business growth, with a focus on leveraging product launches and brand anniversaries to maximize impact. Cultivating Client Loyalty: Implement strategies to build and maintain a loyal VIP customer base, fostering long-term relationships and driving repeat business. People Management and Development Talent Acquisition: Lead the recruitment and selection process for Beauty Advisors, identifying and attracting top talent to build a high-performing team. Team Onboarding and Training: Lead the onboarding process for new team members, providing comprehensive training that immerses them in the L'Oréal Luxe brand portfolio and sets them up for success. Drive continuous development to enhance individual performance and maximize team effectiveness. Performance Monitoring and Feedback: Provide regular coaching and timely feedback on team productivity, service levels, product knowledge, and selling skills, recognizing achievements and identifying areas for improvement. Performance Management: Actively track team performance, identify underperformance, and implement effective strategies to address and improve results. Employee Relations: Address and resolve HR issues within the team, ensuring a positive and productive work environment. Operational Excellence Maintaining Counter Standards: Ensure all Brand VM guidelines are implemented & embody the Luxury retail environment. Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment. Teamwork and Training: Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise. Administrative Responsibilities: Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail). Stock & Operations: Ensure adequate stock levels are maintained & good level of stock in trade of top performing SKU, as well as tester & PLV management, as well as stock management, audit KPI, & financial banking processes. DELIVERABLES/OUTCOMES Achievement of Retail Targets Exceptional consumer experience Engaged High performance Team Development of Team Operational Management of Boutique Benefits and Rewards - Be Rewarded, Be Valued, Be L'Oréal Competitive Compensation :Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success. Exclusive Product Perks :Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop. Generous Time Off :Recharge and refresh with 30 days of holiday, inclusive of bank holidays. Health and Wellness Benefits :Take advantage of discounted dental insurance and access additional support resources for mental health and financial well-being. Referral Bonus Program :Share the L'Oréal Luxe experience and earn bonuses by referring talented individuals to join our team. Sustainability Initiatives :Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L'Oréal for the Future initiatives. At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
Apr 14, 2026
Full time
L'Oréal Group, the world's leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L'Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide. As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty. At L'Oréal, you'll be part of a vibrant community that thrives on creativity, embraces challenges, and celebrates success. Together, we push boundaries, create trends, and redefine what's possible. Are you ready to make an impact and be part of the journey? L'Oréal is looking for a One Luxe Assistant Boutique Manager. You support leading and developing the store team to deliver a world-class consumer experience and exceed Retail Performance Targets for the portfolio of brands in your store. You are an ambitious go-getter who thrives on a challenge, stays ahead of the latest beauty and retail trends, and seizes opportunities to maximize the performance of your store. You are a growth champion, passionate about coaching and developing the team to drive a high-performance and service-driven culture. You support monitoring the store's performance closely and contribute to implementing strong growth plans to ensure the portfolio exceeds targets and grows ahead of the market. As one of the ambassadors of L'Oréal Luxe in your store, you build strong relationships with key stakeholders, such as store and department managers. Key Responsibilities Deliver a World Class Customer Experience Deliver a world class Luxury Service Experience: Ensure through coaching & feedback that the team are delivering exceptional customer service throughout all our brands and touchpoints throughout the store. Embodying Brand Excellence: Act as a L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards. Product Expertise and Storytelling: Confidently demonstrate products, immerse customers into the brands history, and offer tailored product knowledge, tips, and techniques to meet customer needs, as well as services across our categories & beauty tech offerings. Foster Omni Experiences: through your team Inform new and existing customers about upcoming in-store events, promotions, and brand activations & passionately represent L'Oréal Luxe brands and share your expertise on internal and external social media platforms, adhering to company guidelines. Driving Retail Performance Exceeding Sales Targets: Develop and execute retail plans to achieve and surpass the stores retail targets and KPIs, driving long-term growth and profitability. Proactively identify risks and opportunities to maximize results and ensure sustainable success. Creating Engaging Events: Develop and implement a dynamic annual calendar of events and animations that create memorable customer experiences and generate excitement for L'Oréal Luxe brands to achieve greater growth for your store portfolio. Driving Innovation and New Business: Generate creative ideas and implement innovative strategies to drive new business growth, with a focus on leveraging product launches and brand anniversaries to maximize impact. Cultivating Client Loyalty: Implement strategies to build and maintain a loyal VIP customer base, fostering long-term relationships and driving repeat business. People Management and Development Talent Acquisition: Lead the recruitment and selection process for Beauty Advisors, identifying and attracting top talent to build a high-performing team. Team Onboarding and Training: Lead the onboarding process for new team members, providing comprehensive training that immerses them in the L'Oréal Luxe brand portfolio and sets them up for success. Drive continuous development to enhance individual performance and maximize team effectiveness. Performance Monitoring and Feedback: Provide regular coaching and timely feedback on team productivity, service levels, product knowledge, and selling skills, recognizing achievements and identifying areas for improvement. Performance Management: Actively track team performance, identify underperformance, and implement effective strategies to address and improve results. Employee Relations: Address and resolve HR issues within the team, ensuring a positive and productive work environment. Operational Excellence Maintaining Counter Standards: Ensure all Brand VM guidelines are implemented & embody the Luxury retail environment. Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment. Teamwork and Training: Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise. Administrative Responsibilities: Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail). Stock & Operations: Ensure adequate stock levels are maintained & good level of stock in trade of top performing SKU, as well as tester & PLV management, as well as stock management, audit KPI, & financial banking processes. DELIVERABLES/OUTCOMES Achievement of Retail Targets Exceptional consumer experience Engaged High performance Team Development of Team Operational Management of Boutique Benefits and Rewards - Be Rewarded, Be Valued, Be L'Oréal Competitive Compensation :Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success. Exclusive Product Perks :Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop. Generous Time Off :Recharge and refresh with 30 days of holiday, inclusive of bank holidays. Health and Wellness Benefits :Take advantage of discounted dental insurance and access additional support resources for mental health and financial well-being. Referral Bonus Program :Share the L'Oréal Luxe experience and earn bonuses by referring talented individuals to join our team. Sustainability Initiatives :Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L'Oréal for the Future initiatives. At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
You will also receive an additional premium of £4.00 per hour whilst running the store. In this incredibly varied role, you'll help manage a store that's better and more successful than ever before. You'll take real pride in maximising sales, ensuring great customer service, minimising costs and optimising operational efficiency. There's real responsibility too. In the absence of the Store Manager and Assistant Store Manager, you'll be fully in charge of the store, gaining valuable experience to help you take your next step in management. It means you'll tackle everything from ordering stock to training employees, and from checking product displays to delivering sales targets. It feels great to be part of a business that does things its own way and achieves fantastic results while doing so. You will also receive an additional premium of £4.00 per hour whilst running the store.
Apr 13, 2026
Full time
You will also receive an additional premium of £4.00 per hour whilst running the store. In this incredibly varied role, you'll help manage a store that's better and more successful than ever before. You'll take real pride in maximising sales, ensuring great customer service, minimising costs and optimising operational efficiency. There's real responsibility too. In the absence of the Store Manager and Assistant Store Manager, you'll be fully in charge of the store, gaining valuable experience to help you take your next step in management. It means you'll tackle everything from ordering stock to training employees, and from checking product displays to delivering sales targets. It feels great to be part of a business that does things its own way and achieves fantastic results while doing so. You will also receive an additional premium of £4.00 per hour whilst running the store.
Hampshire Basingstoke - Basingstoke Food Warehouse (1665) As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast paced environment and manage priorities. Customer focused with a passion for delivering outstanding service. Strong problem solving and decision making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Apr 13, 2026
Full time
Hampshire Basingstoke - Basingstoke Food Warehouse (1665) As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast paced environment and manage priorities. Customer focused with a passion for delivering outstanding service. Strong problem solving and decision making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Location: Wembley Hours: Full-time, 39 Hours About Us: Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are 'Styling individuals for moments that matter'. We're not just for men on their big day - we're for everyone, all the time. Whether they need to hire a one off outfit, elevate their daily wardrobe, or create a custom piece, we're by their side with over 170 years of tailoring know how and considered clothing made for life as we all live it now. Our shared values encourage us toTrustour colleagues to thinkCreativelyand plan for the sustained growth and development of Moss. For us this is about workingCollaborativelyand usingAgilityto achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role: You are an inspirational role model who plays a key role assisting the Store Manager leading all aspects of store performance. You will continually guide, motivate, ensuring all colleagues are equipped and committed to deliver performance through a consistent customer journey creating an environment to succeed.You are an ambassador for the Brand and an expert in product, systems, and processes. With a strong background in retail management, you will possess people skills and a high level of operational efficiency to commercially drive the business forward. Key Responsibilities: As a leader of the store, you showcase an outstanding in store customer experience by putting the customer at the forefront of all you do, embedding the Moss Essential Steps of Service as the standard, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way. You support the Store Manager in driving high productivity by creating and role modelling an environment where the team strives to achieve and exceed one transaction per hour. You will support the Store Manager by leading and developing the team; conducting regular coaching and feedback sessions, focusing on personal development and KPI achievement, to cultivate a high performance culture. Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction. You continually maintain and participate in an environment of management review: discussing, analysing, agreeing, and implementing plans for all commercial & operational initiatives. Actively follow the People processes and support the colleague lifecycle from recruitment, onboarding, employee relations, and absence management in collaboration with People Team. You will be proactive with recruitment of Sales Associates and collaborate with the People Team for recruitment of Key Holders and Team Leaders. Oversee key seasonal cycles to align process with market demands, ensuring operational responsiveness and continuity. You will ensure the management of deliveries and stock handling in a timely manner, adhering to all stock control procedures to minimise stock loss and out of stocks. Deliver and maintain the highest possible level of Visual Merchandising standards, both sartorial & commercial, you recognise this as integral to the Customer experience. What You'll Need to Succeed: Technical: Experienced in retail operations and customer service, knowledgeable in global fashion trends and inclusive tailoring. Knowledge in data analytics, leveraging sales and performance insights to drive store success, improve customer experiences, and support continuous excellence. Experienced in creating diverse and brand aligned visual displays. Understanding of retail business growth strategies. About You: Reflects the aesthetic of Moss through personal style and presentation. Committed to continuous self improvement, efficient time management, multi tasking, and resilience in adapting to challenges. Possesses emotional intelligence that fosters inspiration and guidance, alongside strong communication and relationship building skills. Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits: Employee Discount: 70% discount across all our stores. Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month. Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus. Season Ticket Loan: Financial support for commuting. Cycle to Work Scheme: Encouraging eco friendly travel. Discounted Gym Membership with PureGym: Promoting physical health and fitness. Life Insurance: Providing peace of mind for colleagues. Ongoing Development: Tailored to suit your career ambitions from day one. Access to Moss Learning: An online learning platform for skill enhancement. Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates. New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, searchorTailorYourCareeron LinkedIn
Apr 13, 2026
Full time
Location: Wembley Hours: Full-time, 39 Hours About Us: Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are 'Styling individuals for moments that matter'. We're not just for men on their big day - we're for everyone, all the time. Whether they need to hire a one off outfit, elevate their daily wardrobe, or create a custom piece, we're by their side with over 170 years of tailoring know how and considered clothing made for life as we all live it now. Our shared values encourage us toTrustour colleagues to thinkCreativelyand plan for the sustained growth and development of Moss. For us this is about workingCollaborativelyand usingAgilityto achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role: You are an inspirational role model who plays a key role assisting the Store Manager leading all aspects of store performance. You will continually guide, motivate, ensuring all colleagues are equipped and committed to deliver performance through a consistent customer journey creating an environment to succeed.You are an ambassador for the Brand and an expert in product, systems, and processes. With a strong background in retail management, you will possess people skills and a high level of operational efficiency to commercially drive the business forward. Key Responsibilities: As a leader of the store, you showcase an outstanding in store customer experience by putting the customer at the forefront of all you do, embedding the Moss Essential Steps of Service as the standard, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way. You support the Store Manager in driving high productivity by creating and role modelling an environment where the team strives to achieve and exceed one transaction per hour. You will support the Store Manager by leading and developing the team; conducting regular coaching and feedback sessions, focusing on personal development and KPI achievement, to cultivate a high performance culture. Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction. You continually maintain and participate in an environment of management review: discussing, analysing, agreeing, and implementing plans for all commercial & operational initiatives. Actively follow the People processes and support the colleague lifecycle from recruitment, onboarding, employee relations, and absence management in collaboration with People Team. You will be proactive with recruitment of Sales Associates and collaborate with the People Team for recruitment of Key Holders and Team Leaders. Oversee key seasonal cycles to align process with market demands, ensuring operational responsiveness and continuity. You will ensure the management of deliveries and stock handling in a timely manner, adhering to all stock control procedures to minimise stock loss and out of stocks. Deliver and maintain the highest possible level of Visual Merchandising standards, both sartorial & commercial, you recognise this as integral to the Customer experience. What You'll Need to Succeed: Technical: Experienced in retail operations and customer service, knowledgeable in global fashion trends and inclusive tailoring. Knowledge in data analytics, leveraging sales and performance insights to drive store success, improve customer experiences, and support continuous excellence. Experienced in creating diverse and brand aligned visual displays. Understanding of retail business growth strategies. About You: Reflects the aesthetic of Moss through personal style and presentation. Committed to continuous self improvement, efficient time management, multi tasking, and resilience in adapting to challenges. Possesses emotional intelligence that fosters inspiration and guidance, alongside strong communication and relationship building skills. Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits: Employee Discount: 70% discount across all our stores. Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month. Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus. Season Ticket Loan: Financial support for commuting. Cycle to Work Scheme: Encouraging eco friendly travel. Discounted Gym Membership with PureGym: Promoting physical health and fitness. Life Insurance: Providing peace of mind for colleagues. Ongoing Development: Tailored to suit your career ambitions from day one. Access to Moss Learning: An online learning platform for skill enhancement. Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates. New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, searchorTailorYourCareeron LinkedIn
You will also receive an additional premium of £4.00 per hour whilst running the store. In this incredibly varied role, you'll help manage a store that's better and more successful than ever before. You'll take real pride in maximising sales, ensuring great customer service, minimising costs and optimising operational efficiency. There's real responsibility too. In the absence of the Store Manager and Assistant Store Manager, you'll be fully in charge of the store, gaining valuable experience to help you take your next step in management. It means you'll tackle everything from ordering stock to training employees, and from checking product displays to delivering sales targets. It feels great to be part of a business that does things its own way and achieves fantastic results while doing so. You will also receive an additional premium of £4.00 per hour whilst running the store.
Apr 13, 2026
Full time
You will also receive an additional premium of £4.00 per hour whilst running the store. In this incredibly varied role, you'll help manage a store that's better and more successful than ever before. You'll take real pride in maximising sales, ensuring great customer service, minimising costs and optimising operational efficiency. There's real responsibility too. In the absence of the Store Manager and Assistant Store Manager, you'll be fully in charge of the store, gaining valuable experience to help you take your next step in management. It means you'll tackle everything from ordering stock to training employees, and from checking product displays to delivering sales targets. It feels great to be part of a business that does things its own way and achieves fantastic results while doing so. You will also receive an additional premium of £4.00 per hour whilst running the store.
Grade C, £44,235 a year if you live in London or £39,916 a year outside of London The Finance Officer will be expected to ensure that MRG's financial transactions (expenditure, sales and grant income) are processed promptly and accurately, and that all necessary records are kept in the finance software. They will also be expected to assist in the statutory reporting and year end audit preparation. Reports to: Deputy Director Hours: full-time - 35 hours per week Location: based in our London office in E1 Main duties and responsibilities Planning Assisting in the annual preparation of budgets Assist the Deputy Director in regular cashflow forecasting and planning. Financial Systems and Control Posting of MRG's accounts transactions to accounting software (Sage / Enterpryze) Monitoring of MRG's suppliers and other creditors and arranging payment by due date or in accordance with MRG's payment policy. Processing of all documentation for MRG's sales, donor and other income, including coding of transactions. Regular banking of cheques and cash received as income or reimbursements Raise invoices for MRG sales debtors, and for reimbursement of MRG staff costs by outside agencies Raise overseas payments to MRG's partners and overseas consultants, after checking transfer requests for correct authorisation, coding, supporting documentation, and compliance with MRG's financial procedures Liaise with the bank and MRG staff to deal with queries regarding delayed transfers, including chasing and progressing delayed transfers. Order foreign cash and travellers' cheques from MRG's bank and forex services for staff cash advances Arrange for disbursement of cash advances to staff, and for receipt of refunds of unspent cash advance balances. Periodic reconciliation of major supplier accounts including air travel and travel insurance suppliers, to ensure accounts are up to date, and that credit notes, discounts and refunds due have been raised by suppliers. Monthly reconciliation of bank statements to cashbooks Monthly reconciliation of the Sales and Purchase Ledger control accounts to the Nominal account. Monthly reconciliation of the Suspense account. Financial and Management reporting Production of quarterly detailed Budget versus Actual reports for the MRG core operational departments, and identification of major variances, in consultation with budget holders. Statutory reporting and Payroll Reconciling payroll control accounts on a monthly basis. Process annual cost of living and increment increases to staff salary approved by the Finance and Operations Committee and the Leadership Team, and provide information on increases to staff Processing payroll documentation for joiners and leavers and arranging for new staff to enter the MRG pension scheme Induction of new staff on payroll arrangements and MRG's pension scheme Compiling and submitting quarterly VAT returns and reconciliation of the VAT control accounts Bank liaison and MRG company business cards Liaise with MRG's Relationship Manager at the bank over relevant issues, including queries on transactions and updates of bank signatories Liaise with MRG's bank over the day-to-day operation and maintenance of the electronic banking system General Undertake other duties that may be reasonably requested by the Deputy Director. Respect and work towards full implementation of MRG's Gender and Equal Opportunities Policies in all the work involved in this post. Maintain an awareness of MRG's security guidelines, including those on digital security and data protection, and follow these when carrying out the work, as well as any other precautions as determined by line manager. Report any information that signals a change in the risk profile of MRG's activities to a relevant manager. The post holder is aware that maintaining confidentiality requires following such digital security and data protection guidelines as determined by MRG. Although the primary purpose of this post is to process and record MRG's financial transactions, the post holder may be required to work partly or wholly on other areas of MRG's work. This is to allow MRG to move staff away from work which is unfunded or underfunded or is no longer a priority for the organisation, to work on areas which have more funding, are growing or which are understaffed. MRG is committed to Equal Opportunities and values diversity. PERSON SPECIFICATION A. Education/Experience A minimum of four years finance experience, including two years experience of either management accounts report preparation, or preparation of statutory financial or equivalent experience of accounts analysis and reporting Experience of using accounts software packages (e.g. SAGE, QuickBooks, Sun, Enterpryze, etc) Experience of preparation of statutory financial accounts Experience of charity finances involving many projects co-funded by several donors Experience of preparation of annual accounts for audit under SORP accounting standards Experience of other accounting functions including purchase ledger and sales ledger Accounting qualification to ACCA or CIMA part qualified or a degree in accounting B. Abilities and Skills A high level of numeracy and attention to detail Advanced level of competence in Excel Ability to prioritise work, meet deadlines and combine responding to urgent requests with longer terms tasks and activities Ability to stay calm under pressure and to assess and absorb information quickly Good communication skills, including good written and spoken English Ability to maintain confidentiality, including following guidance on digital security and data protection Ability and willingness to be self-servicing within the organisation Experience of formatting reports in a range of software applications (Word, Adobe Acrobat) Experience of providing first line IT support to staff on standard office IT systems and software (including Microsoft Outlook and Microsoft Office suite applications) Commitment to gender equity Enthusiastic about working in a multi-cultural environment and committed to equal opportunities Commitment to the aims and objectives of MRG Demonstrated interest in international affairs, human rights and development issues
Apr 13, 2026
Full time
Grade C, £44,235 a year if you live in London or £39,916 a year outside of London The Finance Officer will be expected to ensure that MRG's financial transactions (expenditure, sales and grant income) are processed promptly and accurately, and that all necessary records are kept in the finance software. They will also be expected to assist in the statutory reporting and year end audit preparation. Reports to: Deputy Director Hours: full-time - 35 hours per week Location: based in our London office in E1 Main duties and responsibilities Planning Assisting in the annual preparation of budgets Assist the Deputy Director in regular cashflow forecasting and planning. Financial Systems and Control Posting of MRG's accounts transactions to accounting software (Sage / Enterpryze) Monitoring of MRG's suppliers and other creditors and arranging payment by due date or in accordance with MRG's payment policy. Processing of all documentation for MRG's sales, donor and other income, including coding of transactions. Regular banking of cheques and cash received as income or reimbursements Raise invoices for MRG sales debtors, and for reimbursement of MRG staff costs by outside agencies Raise overseas payments to MRG's partners and overseas consultants, after checking transfer requests for correct authorisation, coding, supporting documentation, and compliance with MRG's financial procedures Liaise with the bank and MRG staff to deal with queries regarding delayed transfers, including chasing and progressing delayed transfers. Order foreign cash and travellers' cheques from MRG's bank and forex services for staff cash advances Arrange for disbursement of cash advances to staff, and for receipt of refunds of unspent cash advance balances. Periodic reconciliation of major supplier accounts including air travel and travel insurance suppliers, to ensure accounts are up to date, and that credit notes, discounts and refunds due have been raised by suppliers. Monthly reconciliation of bank statements to cashbooks Monthly reconciliation of the Sales and Purchase Ledger control accounts to the Nominal account. Monthly reconciliation of the Suspense account. Financial and Management reporting Production of quarterly detailed Budget versus Actual reports for the MRG core operational departments, and identification of major variances, in consultation with budget holders. Statutory reporting and Payroll Reconciling payroll control accounts on a monthly basis. Process annual cost of living and increment increases to staff salary approved by the Finance and Operations Committee and the Leadership Team, and provide information on increases to staff Processing payroll documentation for joiners and leavers and arranging for new staff to enter the MRG pension scheme Induction of new staff on payroll arrangements and MRG's pension scheme Compiling and submitting quarterly VAT returns and reconciliation of the VAT control accounts Bank liaison and MRG company business cards Liaise with MRG's Relationship Manager at the bank over relevant issues, including queries on transactions and updates of bank signatories Liaise with MRG's bank over the day-to-day operation and maintenance of the electronic banking system General Undertake other duties that may be reasonably requested by the Deputy Director. Respect and work towards full implementation of MRG's Gender and Equal Opportunities Policies in all the work involved in this post. Maintain an awareness of MRG's security guidelines, including those on digital security and data protection, and follow these when carrying out the work, as well as any other precautions as determined by line manager. Report any information that signals a change in the risk profile of MRG's activities to a relevant manager. The post holder is aware that maintaining confidentiality requires following such digital security and data protection guidelines as determined by MRG. Although the primary purpose of this post is to process and record MRG's financial transactions, the post holder may be required to work partly or wholly on other areas of MRG's work. This is to allow MRG to move staff away from work which is unfunded or underfunded or is no longer a priority for the organisation, to work on areas which have more funding, are growing or which are understaffed. MRG is committed to Equal Opportunities and values diversity. PERSON SPECIFICATION A. Education/Experience A minimum of four years finance experience, including two years experience of either management accounts report preparation, or preparation of statutory financial or equivalent experience of accounts analysis and reporting Experience of using accounts software packages (e.g. SAGE, QuickBooks, Sun, Enterpryze, etc) Experience of preparation of statutory financial accounts Experience of charity finances involving many projects co-funded by several donors Experience of preparation of annual accounts for audit under SORP accounting standards Experience of other accounting functions including purchase ledger and sales ledger Accounting qualification to ACCA or CIMA part qualified or a degree in accounting B. Abilities and Skills A high level of numeracy and attention to detail Advanced level of competence in Excel Ability to prioritise work, meet deadlines and combine responding to urgent requests with longer terms tasks and activities Ability to stay calm under pressure and to assess and absorb information quickly Good communication skills, including good written and spoken English Ability to maintain confidentiality, including following guidance on digital security and data protection Ability and willingness to be self-servicing within the organisation Experience of formatting reports in a range of software applications (Word, Adobe Acrobat) Experience of providing first line IT support to staff on standard office IT systems and software (including Microsoft Outlook and Microsoft Office suite applications) Commitment to gender equity Enthusiastic about working in a multi-cultural environment and committed to equal opportunities Commitment to the aims and objectives of MRG Demonstrated interest in international affairs, human rights and development issues
Wakefield Wakefield West Gate Food Warehouse (1795) As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast paced environment and manage priorities. Customer focused with a passion for delivering outstanding service. Strong problem solving and decision making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Apr 13, 2026
Full time
Wakefield Wakefield West Gate Food Warehouse (1795) As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast paced environment and manage priorities. Customer focused with a passion for delivering outstanding service. Strong problem solving and decision making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
7 Newlands Meadow, Eden Shopping Centre, High Wycombe. HP11 2BZ Permanent 30 hrs Responsible to: Store Manager To deputise in the Store Managers absence, to effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE! Through the product, the prices and the service. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning and Execution Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Uses all operational tools to plan for and achieve operational excellence in the store. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments Summary of Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Good operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing, and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Continuously seek opportunities to improve self and others. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Please tick below days you are available to work. Please note, store opening times can varey from 9-6pm (Monday to Saturday) 10-5pm (Sunday) Unspent criminal convictions Please note in the box below any unspent criminal convictions (not spent) under the Rehabillitation of Offenders Act 1974. If none, please select 'none'. Medical Conditions Do you have any medical conditions, that could impact your ability to carry out the role you are applying for, that you feel we should know about? If none, please select 'none'. If you require any reasonable adjustments for any further part of the recruitment process, please state below I confirm that all of the information provided by me on this form is correct and accurate and I understand that if any of the information I have provided is later found to be false or misleading, any offer of employment may be withdrawn or my employment terminated. By ticking this box, I consent to Cards Direct using and keeping the information I have provided on this application form, or elsewhere as part of the recruitment process, in accordance to the Candidate Data Policy (can be found on the Cards Direct website). If unsuccessful, I also confirm I am happy for it to be used and kept for the purpose of future recruitment and give my permission for Cards Direct to contact me in the event of there being any other vacancies for which I may be suitable, which arise during that time
Apr 13, 2026
Full time
7 Newlands Meadow, Eden Shopping Centre, High Wycombe. HP11 2BZ Permanent 30 hrs Responsible to: Store Manager To deputise in the Store Managers absence, to effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE! Through the product, the prices and the service. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning and Execution Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Uses all operational tools to plan for and achieve operational excellence in the store. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments Summary of Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Good operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing, and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Continuously seek opportunities to improve self and others. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Please tick below days you are available to work. Please note, store opening times can varey from 9-6pm (Monday to Saturday) 10-5pm (Sunday) Unspent criminal convictions Please note in the box below any unspent criminal convictions (not spent) under the Rehabillitation of Offenders Act 1974. If none, please select 'none'. Medical Conditions Do you have any medical conditions, that could impact your ability to carry out the role you are applying for, that you feel we should know about? If none, please select 'none'. If you require any reasonable adjustments for any further part of the recruitment process, please state below I confirm that all of the information provided by me on this form is correct and accurate and I understand that if any of the information I have provided is later found to be false or misleading, any offer of employment may be withdrawn or my employment terminated. By ticking this box, I consent to Cards Direct using and keeping the information I have provided on this application form, or elsewhere as part of the recruitment process, in accordance to the Candidate Data Policy (can be found on the Cards Direct website). If unsuccessful, I also confirm I am happy for it to be used and kept for the purpose of future recruitment and give my permission for Cards Direct to contact me in the event of there being any other vacancies for which I may be suitable, which arise during that time
Deputy Manager Cambridge Bar Hill - 39 Hours Who are we? Were Pets at Home, one of the UKs leading pet care businesses. If youre passionate about pets, youll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their comp click apply for full job details
Apr 12, 2026
Full time
Deputy Manager Cambridge Bar Hill - 39 Hours Who are we? Were Pets at Home, one of the UKs leading pet care businesses. If youre passionate about pets, youll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their comp click apply for full job details
Registered Manager - Domiciliary & Complex Care Location: North West London Salary: 50,000 Hours: Full Time About the Company Our client is a well-established domiciliary care provider delivering over 2,500 hours of care per week across North West London and surrounding areas. The service provides both domiciliary and live in care solutions for complex care , supporting individuals with a wide range of needs to remain independent in their own homes. Due to continued growth, we are now looking for an experienced Registered Manager to lead, develop and expand our service. The Role This is a key leadership position within a small, supportive and tight-knit team , where you will have the autonomy to shape the service while maintaining outstanding standards of care. You will be responsible for: Managing the day-to-day running of the domiciliary and complex care service Ensuring full CQC compliance and maintaining high-quality care standards Leading, supporting and developing the care and office team Driving growth of care hours across North West London and surrounding areas Building strong relationships with clients, families and external stakeholders Overseeing recruitment, retention and staff performance Ensuring policies, procedures and regulatory requirements are met Supporting business development and service expansion Overseeing complex care packages and ensuring safe delivery of specialist care Requirements Previous experience as a Registered Manager or Deputy Manager within domiciliary care Experience managing complex care packages ideally Strong understanding of CQC regulations and compliance Experience managing and growing a domiciliary care service Excellent leadership and team management skills Ability to work collaboratively within a small team environment Strong organisational and communication skills Full UK driving licence (preferred) Qualifications NVQ Level 5 in Health & Social Care (or working towards) - desirable Relevant care management qualifications highly beneficial What's on Offer Salary of 50,000 Opportunity to lead and grow an established service Supportive, close-knit team environment Autonomy to make an impact Career progression opportunities If you are highly quality driven and looking to join a business who put care first then please send your CV to the link below. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Apr 12, 2026
Full time
Registered Manager - Domiciliary & Complex Care Location: North West London Salary: 50,000 Hours: Full Time About the Company Our client is a well-established domiciliary care provider delivering over 2,500 hours of care per week across North West London and surrounding areas. The service provides both domiciliary and live in care solutions for complex care , supporting individuals with a wide range of needs to remain independent in their own homes. Due to continued growth, we are now looking for an experienced Registered Manager to lead, develop and expand our service. The Role This is a key leadership position within a small, supportive and tight-knit team , where you will have the autonomy to shape the service while maintaining outstanding standards of care. You will be responsible for: Managing the day-to-day running of the domiciliary and complex care service Ensuring full CQC compliance and maintaining high-quality care standards Leading, supporting and developing the care and office team Driving growth of care hours across North West London and surrounding areas Building strong relationships with clients, families and external stakeholders Overseeing recruitment, retention and staff performance Ensuring policies, procedures and regulatory requirements are met Supporting business development and service expansion Overseeing complex care packages and ensuring safe delivery of specialist care Requirements Previous experience as a Registered Manager or Deputy Manager within domiciliary care Experience managing complex care packages ideally Strong understanding of CQC regulations and compliance Experience managing and growing a domiciliary care service Excellent leadership and team management skills Ability to work collaboratively within a small team environment Strong organisational and communication skills Full UK driving licence (preferred) Qualifications NVQ Level 5 in Health & Social Care (or working towards) - desirable Relevant care management qualifications highly beneficial What's on Offer Salary of 50,000 Opportunity to lead and grow an established service Supportive, close-knit team environment Autonomy to make an impact Career progression opportunities If you are highly quality driven and looking to join a business who put care first then please send your CV to the link below. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Centre Manager (First GM Opportunity) £45-48K + Bonus (OTE £52K) Near Kingston Ready to take the step up into your first General Manager role? This is a brilliant opportunity for a high-performing Deputy or Assistant Manager who's hungry for progression and ready to run their own business. We're looking for an energetic, hands-on leader to take charge of a thriving, high-footfall family entertainment centre with a £2m turnover. If you've been waiting for the chance to prove yourself at GM level-this is it. What you'll be doing You'll have full ownership of the centre, leading from the front and making a real impact every day: Inspire, coach and develop a large, youthful team-many in their first roles Deliver an outstanding customer experience from arrival through to the café Drive sales across multiple revenue streams (walk-ins, parties, private hire & F&B) Take full accountability for health & safety and operational excellence Build strong local partnerships with schools, clubs and the community Manage the P&L and influence the commercial success of the business What we're looking for Currently a Deputy, Assistant or Operations Manager ready for your first GM role Background in hospitality, leisure or retail within a fast-paced, high-volume environment A proven track record of delivering results and stepping up in responsibility Natural leader with the energy and confidence to manage large teams Commercially aware with a passion for both people and performance This isn't just a job-it's your launchpad into senior leadership: Genuine first GM opportunity with full site ownership Clear progression as the business continues to expand nationwide Supportive environment that invests in your development The package £45,000-£48,000 basic salary (depending on experience) 10% performance bonus (OTE £52K) 28 days holiday Cash plan benefits Free on-site parking Interviews are immediately available.
Apr 12, 2026
Full time
Centre Manager (First GM Opportunity) £45-48K + Bonus (OTE £52K) Near Kingston Ready to take the step up into your first General Manager role? This is a brilliant opportunity for a high-performing Deputy or Assistant Manager who's hungry for progression and ready to run their own business. We're looking for an energetic, hands-on leader to take charge of a thriving, high-footfall family entertainment centre with a £2m turnover. If you've been waiting for the chance to prove yourself at GM level-this is it. What you'll be doing You'll have full ownership of the centre, leading from the front and making a real impact every day: Inspire, coach and develop a large, youthful team-many in their first roles Deliver an outstanding customer experience from arrival through to the café Drive sales across multiple revenue streams (walk-ins, parties, private hire & F&B) Take full accountability for health & safety and operational excellence Build strong local partnerships with schools, clubs and the community Manage the P&L and influence the commercial success of the business What we're looking for Currently a Deputy, Assistant or Operations Manager ready for your first GM role Background in hospitality, leisure or retail within a fast-paced, high-volume environment A proven track record of delivering results and stepping up in responsibility Natural leader with the energy and confidence to manage large teams Commercially aware with a passion for both people and performance This isn't just a job-it's your launchpad into senior leadership: Genuine first GM opportunity with full site ownership Clear progression as the business continues to expand nationwide Supportive environment that invests in your development The package £45,000-£48,000 basic salary (depending on experience) 10% performance bonus (OTE £52K) 28 days holiday Cash plan benefits Free on-site parking Interviews are immediately available.
You will also receive an additional premium of £4.00 per hour whilst running the store. In this incredibly varied role, you'll help manage a store that's better and more successful than ever before.You'll take real pride in maximising sales, ensuring great customer service, minimising costs and optimising operational efficiency. There's real responsibility too. In the absence of the Store Manager and Assistant Store Manager, you'll be fully in charge of the store, gaining valuable experience to help you take your next step in management. It means you'll tackle everything from ordering stock to training employees, and from checking product displays to delivering sales targets. It feels great to be part of a business that does things its own way and achieves fantastic results while doing so.You will also receive an additional premium of £4.00 per hour whilst running the store.
Apr 12, 2026
Full time
You will also receive an additional premium of £4.00 per hour whilst running the store. In this incredibly varied role, you'll help manage a store that's better and more successful than ever before.You'll take real pride in maximising sales, ensuring great customer service, minimising costs and optimising operational efficiency. There's real responsibility too. In the absence of the Store Manager and Assistant Store Manager, you'll be fully in charge of the store, gaining valuable experience to help you take your next step in management. It means you'll tackle everything from ordering stock to training employees, and from checking product displays to delivering sales targets. It feels great to be part of a business that does things its own way and achieves fantastic results while doing so.You will also receive an additional premium of £4.00 per hour whilst running the store.
