909 jobs found

Counterbalance Forklift Driver /Warehouse Operative Location: Filton, Bristol (BS34) Rate £14.30 Per Hour/ overtime £21.45ph Hours: Monday to Friday, 10:00am - 7:00pm or 09:00-18:00Looking for a steady, full-time role with great benefits and work-life balance? We're recruiting a Warehouse Operative with a valid Counterbalance Forklift licence to join a busy and well-established builder's merchant in Filton, Bristol. What's in it for you: Competitive hourly rate of £14.30ph 25 days annual leave + 8 bank holidays Company closed over Christmas for a proper break Free on-site parking Great public transport & cycle access Annual pay reviews & employee recognition awards 4x life insurance Exclusive retail discounts via staff portal Cycle to Work scheme Share Incentive Scheme Your day-to-day: Operating a Counterbalance forklift Loading and unloading delivery lorries Picking and packing orders in the warehouse Interacting with customers in a friendly, professional manner What we're looking for: Previous experience in a warehouse, forklift, or production environment A positive, can-do attitude A valid RTITB or ITSSAR-accredited Counterbalance Forklift licence Interested? Apply online today or contact the Pertemps Bristol Industrial team and ask for Colette, Maisie or Luke

The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell To support the store management team in driving sales and profit within the store through the supervision and coaching of customer consultants together with and in the absence of store management, demonstrating that as an individual and as a team member, you consistently deliver an exceptional customer experience whilst ensuring adherence to company procedures & policies in relation to protection of the brand and company assets and uphold the values and vision of The Body Shop More about the role Customer Experience - As a Team Leader you will demonstrate the ability to work independently with minimal direction. You will consistently act with a sense of urgency and effectively handle customer concerns and share the feedback with store management as appropriate. You will creatively support maintenance of store lay-out, inventory management and other store operations as per guidelines. You will coach Customer Consultants to achieve exceptional customer service standards in partnership with the store management. You will be a passionate ambassador of The Body Shop Campaigns. Delivery - As a Team Leader you understand the causes of sales trends, you use storytelling about our products to enhance customer experience. In the ever changing world of retail, we need people who are able to monitor and manage change. Our Team Leaders should be able to operate multiple systems. Must be able to meet sales/performance targets and also assist store management in recruiting the right team. You will perform opening and closing procedures for the store as per The Body Shop's operational standards including the completion of all audit documentation. We're looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and the manager. Teamwork and People Management - Our people are at the heart of everything we do. Our Team Leaders should be team players, be supportive of change and new ideas. Be able to assist the store management with training new staff. We're are looking for flexible and responsible role models who are capable of attracting and retaining people who reflect the brand. What we look for Experience working in customer service, have genuine passion for beauty and the retail industry Ability to communicate and listen effectively and demonstrate operational skills Strong interpersonal skills to build rapport with customers, and provide appropriate solutions to customer needs A positive mindset with the willingness to develop. Ability to multitask, manage time and work flexible hours Talent Drivers Collaborative Skills Purpose Personal Conduct Leadership Commerciality

Amazon Flex delivery partner - Earn £14 to £18 per hour. Deliver packages with your own vehicle (such as sport utility vehicles (SUVs), minivans, sedans with 5 seats or more (including electric vehicles), and drivers get paid weekly. Flexible hours. Be your own boss and get access to a wide range of exclusive deals & discounts. What is Amazon Flex? It's simple! You use your own vehicle and smartphone to deliver packages for Amazon. Save up for something big, earn extra money for day-to-day expenses, and get closer to your goals with Amazon Flex. Deliver. Earn. Achieve. Repeat. Earn £14- £18 an hour delivering parcels. Flexible delivery blocks, without guesswork. Schedule blocks in advance or pick them each day based on your availability, whether that's around school runs, weekends, or evenings. You'll know when you're delivering, for how long, and how much you can earn before you begin. Join thousands of delivery partners from all walks of life who earn additional income delivering while balancing with family life and career changes. Plus, Amazon Flex delivery partners get access to exclusive deals and discounts. Get cash back and discounts on fuel, electric charging, vehicle maintenance and more through Onsi and bp pulse. With Onsi, you can save over £150 a year on fuel with three different Fuel Cards to choose from: bp plus, Onsi and Shell. Onsi also offers deals on supermarkets including ASDA, Aldi and Tesco, as well as discounts on a variety of big-name mobility and technology brands like Apple, Vodafone and Halfords. With bp pulse, you can enjoy the benefits of a full bp pulse subscription and save on average 20% off bp pulse contactless electric vehicle charging, with discounted rates starting at just £0.44/kWh. Deliver smiles, backed by Amazon. Packages make great passengers. With real time GPS tracking, 24/7 in-app support, and well-lit delivery stations, you can deliver packages with confidence. Who can deliver with Amazon Flex? To become a delivery driver, you will need a valid UK driving licence, an iPhone or Android smartphone and a mid-size vehicle with 5 seats or larger. You will also need a UK National Insurance Number, proof of your Right to Work in the UK, commercial vehicle insurance (also referred to as 'hire and reward' insurance) and, to pass a background and criminal record check which includes, but is not limited to, a review of driving licence records. No previous experience as a transportation driver, truck driver, taxi driver, courier driver or delivery driver is necessary. Current Amazon employees are not eligible to be delivery partners. Becoming a delivery partner: How do I sign up? Simply tap the apply button to visit the Amazon Flex website and download the app today. After you download the Amazon Flex app, it will guide you step-by-step through the onboarding process. Once you have uploaded all required documents and passed your background check, you can start delivering smiles, backed by Amazon! Delivering packages to Amazon customers is a great way to earn extra money with a trusted company that puts safety and innovation first! Earnings estimates are based on location and delivering a number of packages across an estimated length of time (referred to as a block), completed while driving a standard motorized vehicle. Should Amazon Flex introduce blocks eligible to be delivered using scooters or other alternative modes of transportation, different rates may apply. We aim to ensure that the number of packages you are assigned to deliver within your block is realistic, taking into account congestion and the primary requirement to drive safely. However, the actual time taken per delivery may vary (because it could, occasionally, take less or more time than expected) so the earnings per hour may vary. Based on UK average fuel consumption for a courier or logistics vehicle. Partner Terms and Conditions apply.

Transaction Services Manager - Financial Due Diligence Location: UK (hybrid / flexible) Salary: Competitive + bonus + benefits We're working with a leading UK professional services firm that advises ambitious, entrepreneur-led businesses across the UK. This is an opportunity to join a high-quality Transaction Services team, supporting acquisitions, disposals and capital events for fast-growing businesses and private equity clients. The role will suit someone who enjoys owning deals end-to-end, engaging directly with management teams and producing work that genuinely influences investment decisions. The role: You'll manage financial due diligence engagements from scoping through to delivery, while developing junior team members and building strong client relationships. Responsibilities include: Managing buy-side and sell-side financial due diligence projects Preparing and interpreting financial analysis using Excel and data-driven tools Leading discussions with management teams to understand business models, performance drivers and risks Producing clear, issues-focused diligence reports with commercial insight Briefing, reviewing and developing junior staff Managing budgets, timelines, engagement letters and delivery risk Building client relationships and supporting business development activity Contributing to internal initiatives around technology, process improvement and team development Requirements: Strong working knowledge of Transaction Services / Financial Due Diligence Previous experience managing people or projects Excellent Excel, Word and PowerPoint skills Exposure to Power BI or data analytics tools is beneficial but not essential Confident communicator, comfortable dealing with senior stakeholders Able to work autonomously while collaborating effectively within a team Commercial mindset with a proactive approach to continuous improvement Why consider this role: Exposure to high-quality transactions and entrepreneurial clients Real responsibility and visibility within the team Supportive culture with clear career progression Flexible and agile working environment A firm that genuinely invests in its people and future leaders This role would suit someone currently operating at Assistant Manager or Manager level in Transaction Services who wants broader exposure, stronger client interaction and a clear progression path. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

About a career with Elis Elis is an international multi service provider, offering textile, hygiene and facility services, we are a leader in circular services, allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way. Our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint. Our circular services emulate our commitment to a more sustainable future: connecting us, our clients and our planet. We are looking for an enthusiastic and experienced Customer Service Manager to lead and direct the customer service team towards delivering excellent customer care by focusing on proactive customer relationships, people development, problem prevention and continuous improvement of the customer service operation. The Customer Service Manager will also be responsible for the commercial terms (contract Management) and Price conditions (increases / discounts) and along with the rest of the site management team will ensure optimal delivery on expectations. Customer Service Manager Wakefield Full-time Permanent What will make you stand out? Excellent verbal & written communication skills. Ability to listen to and influence peer group and department team members. Good attention to detail and the ability to analyse data. Continuously improve the department and/or team. Ability to organise self and others to ensure tasks are carried out in a timely manner. Strong collaboration & influencing skills across departments and sites. Driver's license. Educated to degree level or equivalent and/or experience in customer service management and coaching teams, with a track record of success. Experience of implementing continuous improvement programmes. Your Mission at Elis Customer Service Focus • Plan and manage customer service operations within cost lines and relevant KPIs. • Improve Customer Service operations to lower customer effort and improve retention. • Monitor operational part of SLA and manage successes/failures. • Responsible for start-up and termination of customers. • Solutions to customer issues within mandate, including credit notes within mandate. Commercial Focus • Accountable for retention on portfolio accounts and ensure standard commercial terms. • Shared responsibility for credit monitoring with shared service. Leadership • Coach and train customer service employees (office and field based) to ensure right competence levels. • Manage all Customer Service resources, including personnel. Continuous improvement • Operational improvements on New Business and Quotes process and procedure. • Improvement initiatives for CS operations. • Operational improvements on plant and CU level (influence). • Identify and implement opportunities for problem prevention. What's on offer? 33 Days Holiday Company Pension Employee Assistance Programme On-site Parking Private Medical Life Assurance • National structure to facilitate ambition. • Competitive Salary plus bonus • 33 days holiday per year • Company Pension • Private Medical • Working with a great team

Quest Search & Selection are currently Buyer supports category management team in delivering retail strategy for grocery, gifting & seasonal. In this role you will be involved in range planning, planograms, promotions, pricing and stock forecasting. In this role you will build strong relationships with stakeholders and suppliers to ensure stock availability, using data analysis to inform category decisions, tenders, and trading terms. Quest Search & Selection are proud to represent one of UK's leading seasonal retailers who have different sites across the UK. Key Responsibilities of this Buyer (Grocery, Gifting & Seasonal) role: Supports retail growth strategy, partnering with Finance teams to manage sales, margin, and KPI delivery. Analyses data and market trends to inform category direction, range selection, and stock forecasting. Maintains product data, costs files, and implements planograms across categories. Leads end-to-end development of bespoke products, ensuring quality, margin, and timely delivery. Develops and executes promotional and seasonal strategies, including POS and digital activity. Drives commercial performance through trading analysis, forecasting, and stock optimisation. Supports store layout, space planning, and effective communication of range and promotions. Manages supplier relationships, tenders, and day-to-day coordination on range, delivery, and merchandising. Gathers customer insights to inform category improvements. Key Requirements of Buyer (Grocery, Gifting & Seasonal) role: Be working a a Buyer, Senior Assistant or Junior level at a Buying. Category or NPD role. Ideally worked in different categories within non-food or grocery Experience in new product development, concept creation, and design. Skilled in range architecture, planogram development, and space planning/analysis would be ideal Proven supplier management and buying experience. Good commercial awareness, including understanding of P&L, sales, and margin drivers. Flexible to travel to different sites 1-2 times a month (car & driving license is highly desirable). Able to balance customer, operational, and commercial priorities when developing strategies Benefits of this Buyer (Grocery, Gifting & Seasonal) role: Life assurance. 20% friends and family discount. Hybrid (50% on av office based Free parking. Learning and development support. If this sounds like you and you are keen to apply for this Buyer (Grocery, Gifting & Seasonal) , please apply quoting reference no.JO- We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

MRD Recruitment is currently recruiting a Transport Manager to join one of our clients based in Renfrew. About the Company Our client is a well-established and rapidly growing food wholesaler supplying a diverse range of fresh, chilled, and ambient products to hospitality, retail, and catering customers. With a strong reputation for reliability and quality, they are seeking an experienced Transport Manager to lead and optimise their distribution operations. Role Overview The Transport Manager will be responsible for overseeing the daily transport operations, ensuring efficient, compliant, and cost-effective delivery of goods. This role is critical in maintaining high service levels while managing fleet performance, driver teams, and regulatory compliance within a fast-paced food distribution environment. Key Responsibilities Oversee and manage the end-to-end transport operation, including route planning, scheduling, and dispatch Ensure timely and accurate delivery of goods, meeting customer service and SLA requirements Lead, manage, and develop a team of drivers and transport staff Ensure full compliance with all transport legislation, including vehicle maintenance, driver hours, and tachograph regulations Monitor fleet performance, utilisation, and costs, identifying opportunities for improvement Implement and maintain health & safety standards across all transport activities Manage transport budgets, fuel usage, and operational costs Liaise with warehouse and operations teams to ensure seamless coordination Handle any delivery issues, customer complaints, or service disruptions effectively Maintain accurate records and reporting on KPIs such as delivery performance, cost per drop, and driver efficiency Key Requirements Proven experience in a Transport Manager or similar logistics leadership role, ideally within food distribution or FMCG Strong knowledge of UK transport regulations, compliance, and fleet management CPC (Certificate of Professional Competence) qualification - essential Experience managing multi-drop delivery operations Strong leadership and people management skills Excellent organisational and problem-solving abilities Ability to work in a fast-paced, time-critical environment Proficiency in transport management systems (TMS) and Microsoft Office Desirable Experience working with temperature-controlled logistics (chilled/frozen goods) Knowledge of route optimisation software Continuous improvement or lean experience Key Competencies Leadership and team development Attention to detail and compliance focus Commercial awareness Strong communication skills Ability to manage pressure and meet deadlines

Velox Logistics is expanding its last-mile delivery network for major online retailers across the UK. We're looking for self-employed multi-drop delivery drivers to deliver parcels in company-provided MWB (medium-wheelbase) vans. Drivers are required to attend DHW1 - Harlow, CM19 5AW to load, collect the van, and begin their route. We make delivery simple - van, fuel and commercial insurance are all provided at no extra cost, so you can focus on earning and delivering excellent service. Join a reliable, driver-focused team built for people who take pride in doing the job right. 9 hour shift Start time - 11am/12am What we offer: £137.7 per shift completed (Excl. VAT) Up to £30 extra per shift based on performance (Excl. VAT) MWB van provided (no rental fee) Fuel covered Commercial insurance included Up to 6 days of work per week available Full paid training and onboarding (T&Cs apply) Peak-season incentives and bonuses Free on-site parking Flexible choice of working days Weekly payments with hassle-free invoicing Responsibilities: Deliver parcels efficiently and safely using MWB vans provided. Follow all road safety rules and delivery standards. Complete deliveries within planned timeframes for customer satisfaction. Meet key targets: on-time start/finish, delivery success rate, customer feedback. Carry out pre- and post-trip vehicle checks and report any defects promptly. Communicate with the on-site manager about delays, re-attempts, or route issues. Requirements: At least 25 years old (for insurance purposes). Right to work in the UK. Full UK or EU Driving Licence held for 3+ years. Maximum 6 points on licence. Willing to complete a DBS check. Good level of physical fitness and reliability. (Terms and Conditions apply) Job Type: Full-time Work Location: On the road

Job Title: HGV Class 1 Driver (Tramping) About Us Synergyx Freight is a rapidly growing logistics company known for professionalism, reliable operations, and a driver-first approach. We're now hiring experienced HGV Class 1 Tramping Drivers to join our expanding fleet. If you're a dependable driver who wants stability, a good kit, and to be respected for your work - this is for you. This role is intended for candidates who live within commuting distance of Warrington. Occasional on-site presence is required. What We Offer £per year (includes all expenses/allowances) Monthly PAYE pay Modern new fleet (Mercedes or Man trucks) Pension scheme (auto-enrolment) Ongoing training and development Free uniform & PPE, where applicable Secure on-site parking for personal vehicles What You'll Do: Long-haul driving: You will be delivering freight across the UK, often spending nights away in your vehicle. Bay-to-bay delivery only, with no manual handling: All deliveries are drop-and-go (bay-to-bay), meaning you won't be lifting goods. Drive a modern, well-maintained modern fleet, you should also be confident in basic navigation and journey planning. Follow all road safety rules and company policies, including rest breaks and driving hours. Carry out daily checks and report any issues - we pride ourselves on running a reliable, safe fleet. Use of SNAP accounts and fuel cards for ease on the road Consistent work with 5 consecutive tramping shifts Sun-Fri. Requirements: Full UK C+E License (Class 1): You must hold a valid Class 1 license to operate articulated vehicles. Minimum 2 year of HGV experience: We're looking for drivers who are confident on UK roads and understand industry expectations. Clean license preferred: We accept up to 6 points, but no serious endorsements such as TT (disqualification), DR (drink driving), or IN (insurance offences). Fluency in English Language (preferred) UK road law knowledge: Understanding the Highway Code, rest break rules, and HGV-specific regulations. Right to work in the UK: You must have valid documents confirming your eligibility. Safety first - all drivers must pass pre-employment screening (drug and alcohol test, background check). Schedule Day and night shifts 5 days per week, including some weekends Overnight tramping required Ready to Apply? Take the wheel and join a company that truly values its drivers. Click "Apply Now" to start your journey with Synergyx Freight. SynergyX Freight is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. You will be amazed to see our values embedded into our culture and how willing we are to go the extra mile to keep you engaged! Together we shine!

About a career with Elis Elis is an international multi-service provider, offering textile, hygiene and facility services solutions. With over 50,000 employees across 28 countries, we provide essential, sustainable services to the industrial, hospitality, healthcare, and commercial sectors. In the Industrial & Commercial Services (ICS) division, we specialise in innovative, circular solutions-supplying workwear, hygiene products, washroom services and industrial wipers through a reliable rental model that reduces waste and supports our customers' operational efficiency. Customer Relationship AdvisorICS Wakefield Full-time Permanent What will make you stand out? Strong customer service and relationship-building skills. Excellent communication skills (verbal and written). Highly proficient in Microsoft Office (especially Excel) and Microsoft Dynamics. Attention to detail with strong analytical and organisational abilities. Ability to work independently, manage multiple priorities and meet deadlines. Experience in sales, service management or administration is desirable. Previous people management experience is advantageous. Your Mission at Elis We're looking for a Customer Relationship Assistant to join our ICS team at our Wakefield site to deliver exceptional customer service while supporting Account Managers and Customer Service Manager in strengthening client relationships and driving continuous improvement. This is a varied, rewarding role ideal for someone with strong communication, organisation, and analytical skills. Serve as the dedicated point of contact for complex or at-risk customers, helping rebuild and strengthen partnerships. Manage all direct communications (email, phone) from key customers efficiently and professionally. Collate and relay feedback from Drivers and On-Premise Delivery teams to Account Managers. Support account management activity, including meeting preparation, reporting, and analysis of service issues and risks. Prepare quotations (CARs), contractual documentation, and ensure timely follow-up of actions. Contribute to revenue generation activities by coordinating with Operations and Service teams and maintaining regular reporting. Analyse lost business and complaint data to identify service trends and improvement areas. Provide accurate financial reporting and contribute to business reviews with General Managers. Offer training, coaching and subject matter support to colleagues when required. Work collaboratively on projects that drive service and process improvements across the ICS division. What's on offer? 29 Days Holiday Employee Assistance Programme On-site Parking Clear career progression within a multinational organisation 29 days holiday (including bank holidays) Ongoing training and development opportunities Be part of a company committed to sustainability and the circular economy A supportive team environment where your ideas and contributions matter

Role: Finance Business Partner Location: London (Hybrid) Duraction: 6 month day rate contract Rate: up to £475pd We're partnering with a complex, fast-moving organisation operating at scale to appoint a Senior Operational Finance Business Partner . This is a highly visible role, working directly with senior operational and transformation leaders, providing insight, challenge and commercial support to inform decision-making and drive performance. This opportunity will suit someone who enjoys operating close to the business, translating data into insight, and influencing outcomes in an environment where operational efficiency and delivery really matter. The Role As an Operational Finance Business Partner, you will support senior operational leaders with high-quality analysis, forecasting and commercial insight. You'll act as a trusted advisor, providing challenge and clarity around cost, productivity, and investment decisions. Key responsibilities include: Delivering insightful management and performance reporting to senior stakeholders Owning budgets, forecasts and medium-term plans for a significant cost base and capital spend Analysing operational performance, identifying key drivers, risks and opportunities Providing robust challenge to cost performance and supporting corrective action Building and reviewing business cases to support investment, change and commercial decisions Supporting the production of board-level and senior leadership reporting Acting as a change agent, driving continuous improvement in processes and ways of working What We're Looking For Qualified or part-qualified accountant (CIMA, ACA or ACCA), or equivalent experience Strong background in financial planning, analysis and business partnering Experience supporting operational or labour-intensive environments High level of commercial acumen with the ability to see the bigger picture Confident communicator, able to influence and challenge at all levels Advanced Excel and strong analytical capability Comfortable presenting complex information clearly to non-finance stakeholders Why Apply? High-impact role with regular exposure to senior operational leadership Opportunity to shape decision-making in a large, operationally complex organisation Genuine business-partnering remit rather than purely reporting focused Environment that values insight, challenge and continuous improvement If you're a commercially minded finance professional looking to step into a role with real operational influence, we'd welcome a conversation.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Senior Planning Analyst role focuses on delivering scenario planning, performance insights, and impact assessments to support operational and strategic decisions, while driving simplification and automation in reporting. It requires strong analytical skills. For this role we offer the hybrid working approach with 2 days a week onsite in Dunfermline or Livingston campus. What you'll do - Perform scenario planning initiatives in collaboration with planning teams and stakeholders to guide strategic decision-making and deliver optimal outcomes Deliver accurate, omni-channel insights that enhance understanding and support informed, data-driven decisions across the business. Create, maintain, and deliver detailed analytical outputs-including in-depth ad-hoc analysis and consolidated supply vs. demand plans-to support operational and strategic planning. Build and maintain strong, collaborative relationships between Planning and operational teams, ensuring consistent communication and alignment with stakeholder priorities. Work cross-functionally with the wider planning team and stakeholder groups to share best practices, align on goals, and drive continuous improvement. Analyse data to uncover trends, pain points, and opportunities for improvement across both customer and advisor journeys to then craft compelling insight narratives that influence decision-making and drive meaningful change. What you'll bring - Proven experience in building accurate planning models and forecasts, with a strong understanding of planning methodologies and business drivers. Demonstrates a robust analytical mindset and a structured approach to problem-solving, underpinned by a strong data foundation. Self-motivated and proactive, taking full ownership of individual and team deliverables, and confidently making decisions that drive progress and value. Brings creativity and innovation to the role-identifying and implementing solutions that improve processes and deliver benefits for customers, advisors, and the business. Operates with a strong sense of urgency and resilience, thriving in fast-paced environments while maintaining focus and quality. Experienced in using planning tools and systems, with the ability to quickly learn and apply new technologies to enhance performance and insight delivery. Builds strong, collaborative relationships with internal and external counterparts-sharing ideas, aligning on joint plans, and driving operational efficiencies. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences Your office base: This role can be based out of Dunfermline or Livingston Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Senior Planning Analyst role focuses on delivering scenario planning, performance insights, and impact assessments to support operational and strategic decisions, while driving simplification and automation in reporting. It requires strong analytical skills. For this role we offer the hybrid working approach with 2 days a week onsite in Dunfermline or Livingston campus. What you'll do - Perform scenario planning initiatives in collaboration with planning teams and stakeholders to guide strategic decision-making and deliver optimal outcomes Deliver accurate, omni-channel insights that enhance understanding and support informed, data-driven decisions across the business. Create, maintain, and deliver detailed analytical outputs-including in-depth ad-hoc analysis and consolidated supply vs. demand plans-to support operational and strategic planning. Build and maintain strong, collaborative relationships between Planning and operational teams, ensuring consistent communication and alignment with stakeholder priorities. Work cross-functionally with the wider planning team and stakeholder groups to share best practices, align on goals, and drive continuous improvement. Analyse data to uncover trends, pain points, and opportunities for improvement across both customer and advisor journeys to then craft compelling insight narratives that influence decision-making and drive meaningful change. What you'll bring - Proven experience in building accurate planning models and forecasts, with a strong understanding of planning methodologies and business drivers. Demonstrates a robust analytical mindset and a structured approach to problem-solving, underpinned by a strong data foundation. Self-motivated and proactive, taking full ownership of individual and team deliverables, and confidently making decisions that drive progress and value. Brings creativity and innovation to the role-identifying and implementing solutions that improve processes and deliver benefits for customers, advisors, and the business. Operates with a strong sense of urgency and resilience, thriving in fast-paced environments while maintaining focus and quality. Experienced in using planning tools and systems, with the ability to quickly learn and apply new technologies to enhance performance and insight delivery. Builds strong, collaborative relationships with internal and external counterparts-sharing ideas, aligning on joint plans, and driving operational efficiencies. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences Your office base: This role can be based out of Dunfermline or Livingston Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Senior Planning Analyst role focuses on delivering scenario planning, performance insights, and impact assessments to support operational and strategic decisions, while driving simplification and automation in reporting. It requires strong analytical skills. For this role we offer the hybrid working approach with 2 days a week onsite in Dunfermline or Livingston campus. What you'll do - Perform scenario planning initiatives in collaboration with planning teams and stakeholders to guide strategic decision-making and deliver optimal outcomes Deliver accurate, omni-channel insights that enhance understanding and support informed, data-driven decisions across the business. Create, maintain, and deliver detailed analytical outputs-including in-depth ad-hoc analysis and consolidated supply vs. demand plans-to support operational and strategic planning. Build and maintain strong, collaborative relationships between Planning and operational teams, ensuring consistent communication and alignment with stakeholder priorities. Work cross-functionally with the wider planning team and stakeholder groups to share best practices, align on goals, and drive continuous improvement. Analyse data to uncover trends, pain points, and opportunities for improvement across both customer and advisor journeys to then craft compelling insight narratives that influence decision-making and drive meaningful change. What you'll bring - Proven experience in building accurate planning models and forecasts, with a strong understanding of planning methodologies and business drivers. Demonstrates a robust analytical mindset and a structured approach to problem-solving, underpinned by a strong data foundation. Self-motivated and proactive, taking full ownership of individual and team deliverables, and confidently making decisions that drive progress and value. Brings creativity and innovation to the role-identifying and implementing solutions that improve processes and deliver benefits for customers, advisors, and the business. Operates with a strong sense of urgency and resilience, thriving in fast-paced environments while maintaining focus and quality. Experienced in using planning tools and systems, with the ability to quickly learn and apply new technologies to enhance performance and insight delivery. Builds strong, collaborative relationships with internal and external counterparts-sharing ideas, aligning on joint plans, and driving operational efficiencies. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences Your office base: This role can be based out of Dunfermline or Livingston Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Senior Planning Analyst role focuses on delivering scenario planning, performance insights, and impact assessments to support operational and strategic decisions, while driving simplification and automation in reporting. It requires strong analytical skills. For this role we offer the hybrid working approach with 2 days a week onsite in Dunfermline or Livingston campus. What you'll do - Perform scenario planning initiatives in collaboration with planning teams and stakeholders to guide strategic decision-making and deliver optimal outcomes Deliver accurate, omni-channel insights that enhance understanding and support informed, data-driven decisions across the business. Create, maintain, and deliver detailed analytical outputs-including in-depth ad-hoc analysis and consolidated supply vs. demand plans-to support operational and strategic planning. Build and maintain strong, collaborative relationships between Planning and operational teams, ensuring consistent communication and alignment with stakeholder priorities. Work cross-functionally with the wider planning team and stakeholder groups to share best practices, align on goals, and drive continuous improvement. Analyse data to uncover trends, pain points, and opportunities for improvement across both customer and advisor journeys to then craft compelling insight narratives that influence decision-making and drive meaningful change. What you'll bring - Proven experience in building accurate planning models and forecasts, with a strong understanding of planning methodologies and business drivers. Demonstrates a robust analytical mindset and a structured approach to problem-solving, underpinned by a strong data foundation. Self-motivated and proactive, taking full ownership of individual and team deliverables, and confidently making decisions that drive progress and value. Brings creativity and innovation to the role-identifying and implementing solutions that improve processes and deliver benefits for customers, advisors, and the business. Operates with a strong sense of urgency and resilience, thriving in fast-paced environments while maintaining focus and quality. Experienced in using planning tools and systems, with the ability to quickly learn and apply new technologies to enhance performance and insight delivery. Builds strong, collaborative relationships with internal and external counterparts-sharing ideas, aligning on joint plans, and driving operational efficiencies. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences Your office base: This role can be based out of Dunfermline or Livingston Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Senior Planning Analyst role focuses on delivering scenario planning, performance insights, and impact assessments to support operational and strategic decisions, while driving simplification and automation in reporting. It requires strong analytical skills. For this role we offer the hybrid working approach with 2 days a week onsite in Dunfermline or Livingston campus. What you'll do - Perform scenario planning initiatives in collaboration with planning teams and stakeholders to guide strategic decision-making and deliver optimal outcomes Deliver accurate, omni-channel insights that enhance understanding and support informed, data-driven decisions across the business. Create, maintain, and deliver detailed analytical outputs-including in-depth ad-hoc analysis and consolidated supply vs. demand plans-to support operational and strategic planning. Build and maintain strong, collaborative relationships between Planning and operational teams, ensuring consistent communication and alignment with stakeholder priorities. Work cross-functionally with the wider planning team and stakeholder groups to share best practices, align on goals, and drive continuous improvement. Analyse data to uncover trends, pain points, and opportunities for improvement across both customer and advisor journeys to then craft compelling insight narratives that influence decision-making and drive meaningful change. What you'll bring - Proven experience in building accurate planning models and forecasts, with a strong understanding of planning methodologies and business drivers. Demonstrates a robust analytical mindset and a structured approach to problem-solving, underpinned by a strong data foundation. Self-motivated and proactive, taking full ownership of individual and team deliverables, and confidently making decisions that drive progress and value. Brings creativity and innovation to the role-identifying and implementing solutions that improve processes and deliver benefits for customers, advisors, and the business. Operates with a strong sense of urgency and resilience, thriving in fast-paced environments while maintaining focus and quality. Experienced in using planning tools and systems, with the ability to quickly learn and apply new technologies to enhance performance and insight delivery. Builds strong, collaborative relationships with internal and external counterparts-sharing ideas, aligning on joint plans, and driving operational efficiencies. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences Your office base: This role can be based out of Dunfermline or Livingston Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Senior Planning Analyst role focuses on delivering scenario planning, performance insights, and impact assessments to support operational and strategic decisions, while driving simplification and automation in reporting. It requires strong analytical skills. For this role we offer the hybrid working approach with 2 days a week onsite in Dunfermline or Livingston campus. What you'll do - Perform scenario planning initiatives in collaboration with planning teams and stakeholders to guide strategic decision-making and deliver optimal outcomes Deliver accurate, omni-channel insights that enhance understanding and support informed, data-driven decisions across the business. Create, maintain, and deliver detailed analytical outputs-including in-depth ad-hoc analysis and consolidated supply vs. demand plans-to support operational and strategic planning. Build and maintain strong, collaborative relationships between Planning and operational teams, ensuring consistent communication and alignment with stakeholder priorities. Work cross-functionally with the wider planning team and stakeholder groups to share best practices, align on goals, and drive continuous improvement. Analyse data to uncover trends, pain points, and opportunities for improvement across both customer and advisor journeys to then craft compelling insight narratives that influence decision-making and drive meaningful change. What you'll bring - Proven experience in building accurate planning models and forecasts, with a strong understanding of planning methodologies and business drivers. Demonstrates a robust analytical mindset and a structured approach to problem-solving, underpinned by a strong data foundation. Self-motivated and proactive, taking full ownership of individual and team deliverables, and confidently making decisions that drive progress and value. Brings creativity and innovation to the role-identifying and implementing solutions that improve processes and deliver benefits for customers, advisors, and the business. Operates with a strong sense of urgency and resilience, thriving in fast-paced environments while maintaining focus and quality. Experienced in using planning tools and systems, with the ability to quickly learn and apply new technologies to enhance performance and insight delivery. Builds strong, collaborative relationships with internal and external counterparts-sharing ideas, aligning on joint plans, and driving operational efficiencies. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences Your office base: This role can be based out of Dunfermline or Livingston Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Senior Planning Analyst role focuses on delivering scenario planning, performance insights, and impact assessments to support operational and strategic decisions, while driving simplification and automation in reporting. It requires strong analytical skills. For this role we offer the hybrid working approach with 2 days a week onsite in Dunfermline or Livingston campus. What you'll do - Perform scenario planning initiatives in collaboration with planning teams and stakeholders to guide strategic decision-making and deliver optimal outcomes Deliver accurate, omni-channel insights that enhance understanding and support informed, data-driven decisions across the business. Create, maintain, and deliver detailed analytical outputs-including in-depth ad-hoc analysis and consolidated supply vs. demand plans-to support operational and strategic planning. Build and maintain strong, collaborative relationships between Planning and operational teams, ensuring consistent communication and alignment with stakeholder priorities. Work cross-functionally with the wider planning team and stakeholder groups to share best practices, align on goals, and drive continuous improvement. Analyse data to uncover trends, pain points, and opportunities for improvement across both customer and advisor journeys to then craft compelling insight narratives that influence decision-making and drive meaningful change. What you'll bring - Proven experience in building accurate planning models and forecasts, with a strong understanding of planning methodologies and business drivers. Demonstrates a robust analytical mindset and a structured approach to problem-solving, underpinned by a strong data foundation. Self-motivated and proactive, taking full ownership of individual and team deliverables, and confidently making decisions that drive progress and value. Brings creativity and innovation to the role-identifying and implementing solutions that improve processes and deliver benefits for customers, advisors, and the business. Operates with a strong sense of urgency and resilience, thriving in fast-paced environments while maintaining focus and quality. Experienced in using planning tools and systems, with the ability to quickly learn and apply new technologies to enhance performance and insight delivery. Builds strong, collaborative relationships with internal and external counterparts-sharing ideas, aligning on joint plans, and driving operational efficiencies. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences Your office base: This role can be based out of Dunfermline or Livingston Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Senior Planning Analyst role focuses on delivering scenario planning, performance insights, and impact assessments to support operational and strategic decisions, while driving simplification and automation in reporting. It requires strong analytical skills. For this role we offer the hybrid working approach with 2 days a week onsite in Dunfermline or Livingston campus. What you'll do - Perform scenario planning initiatives in collaboration with planning teams and stakeholders to guide strategic decision-making and deliver optimal outcomes Deliver accurate, omni-channel insights that enhance understanding and support informed, data-driven decisions across the business. Create, maintain, and deliver detailed analytical outputs-including in-depth ad-hoc analysis and consolidated supply vs. demand plans-to support operational and strategic planning. Build and maintain strong, collaborative relationships between Planning and operational teams, ensuring consistent communication and alignment with stakeholder priorities. Work cross-functionally with the wider planning team and stakeholder groups to share best practices, align on goals, and drive continuous improvement. Analyse data to uncover trends, pain points, and opportunities for improvement across both customer and advisor journeys to then craft compelling insight narratives that influence decision-making and drive meaningful change. What you'll bring - Proven experience in building accurate planning models and forecasts, with a strong understanding of planning methodologies and business drivers. Demonstrates a robust analytical mindset and a structured approach to problem-solving, underpinned by a strong data foundation. Self-motivated and proactive, taking full ownership of individual and team deliverables, and confidently making decisions that drive progress and value. Brings creativity and innovation to the role-identifying and implementing solutions that improve processes and deliver benefits for customers, advisors, and the business. Operates with a strong sense of urgency and resilience, thriving in fast-paced environments while maintaining focus and quality. Experienced in using planning tools and systems, with the ability to quickly learn and apply new technologies to enhance performance and insight delivery. Builds strong, collaborative relationships with internal and external counterparts-sharing ideas, aligning on joint plans, and driving operational efficiencies. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences Your office base: This role can be based out of Dunfermline or Livingston Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.