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Carbon 60
Demand and Inventory Analyst
Carbon 60 Maidenhead, Berkshire
Role: Demand and Inventory Analyst Contract: ASAP until 1/8/2027 Office- Maidenhead (hybrid) - 3 days on site SRG are partnered with a global biopharmaceutical company with focus and capabilities to address some of the world's greatest health challenges. Our client combines advanced science, expertise and passion to solve serious health issues and have a remarkable impact on people's lives. Responsibilities As an integral part of the Commercial Operations team, reporting to the Demand Manager, the individual will be responsible for: Monthly review of forecasted demand by sku, aligned to the Demand Review and S&OP process timelines. Review of projected demand, stock, and replenishments to identify risks of stock shortage or obsolescence in advance. Work with the supply planners to adjust replenishments as necessary to reduce such risks. A weekly review of current stock holding to identify any slow-moving inventory, possible expiry date risk and stock shortages. Prepare and manage Request of Changes to Master Arrival Schedule and get corresponding approvals (formal RCMAS process). Prepare and review forecast accuracy reports, KPI reports and other reports for discussion at Demand Reviews, highlighting the main messages for the commercial and finance teams Perform stock reconciliation activities on a regular basis to ensure stock holding is reported accurately in SAP Ongoing review, maintenance, and submission of the affiliate's Material Master Data Reporting of actual and potential back orders for the affiliate through the back-order tool Preparation and review of the stock provision accrual, based on current stock holding, forecasted demand and expiry/artwork changes Support the 3PL with the smooth processing of inbound shipments and support as necessary Analyse the 3PL monthly stock counts to ensure that all inventory is counted as per policy Ad-hoc analysis where demand is consistently ahead of forecast to ensure a thorough understanding is gained of what the drivers are Support the use of the Statistical Forecasting process, ensuring that the forecast is accurate and support the correct stock levels Provide monthly reporting on inventory, summarised by brand Support Customer Service queries related to outbound deliveries and inventory Providing support for: the Crisis Management Team where possible stock shortages are identified new asset launches and product discontinuations as required the customer service team as required Skills, Knowledge and Qualifications Systems Microsoft Suite, including excel SAP (preferred) JDA (preferred) Business Knowledge Previous Demand or Supply experience Strong analytical skills Knowledge and experience of the Supply Chain processes Previous experience working in an international business setting (desirable) Pharmaceutical Industry background (preferred) Qualifications and Competencies Highly analytical with a desire and ability to learn quickly Ability to prioritise and work to tight deadlines. Highly results driven. Comfortable working in a fast-moving, multi-tasking environment and able to cope with high degrees of uncertainty High attention to detail and accuracy Strong inter-personal skills to enable the smooth implementation of changes Good commercial acumen Excellent communication skills, both oral and written Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Mar 24, 2026
Seasonal
Role: Demand and Inventory Analyst Contract: ASAP until 1/8/2027 Office- Maidenhead (hybrid) - 3 days on site SRG are partnered with a global biopharmaceutical company with focus and capabilities to address some of the world's greatest health challenges. Our client combines advanced science, expertise and passion to solve serious health issues and have a remarkable impact on people's lives. Responsibilities As an integral part of the Commercial Operations team, reporting to the Demand Manager, the individual will be responsible for: Monthly review of forecasted demand by sku, aligned to the Demand Review and S&OP process timelines. Review of projected demand, stock, and replenishments to identify risks of stock shortage or obsolescence in advance. Work with the supply planners to adjust replenishments as necessary to reduce such risks. A weekly review of current stock holding to identify any slow-moving inventory, possible expiry date risk and stock shortages. Prepare and manage Request of Changes to Master Arrival Schedule and get corresponding approvals (formal RCMAS process). Prepare and review forecast accuracy reports, KPI reports and other reports for discussion at Demand Reviews, highlighting the main messages for the commercial and finance teams Perform stock reconciliation activities on a regular basis to ensure stock holding is reported accurately in SAP Ongoing review, maintenance, and submission of the affiliate's Material Master Data Reporting of actual and potential back orders for the affiliate through the back-order tool Preparation and review of the stock provision accrual, based on current stock holding, forecasted demand and expiry/artwork changes Support the 3PL with the smooth processing of inbound shipments and support as necessary Analyse the 3PL monthly stock counts to ensure that all inventory is counted as per policy Ad-hoc analysis where demand is consistently ahead of forecast to ensure a thorough understanding is gained of what the drivers are Support the use of the Statistical Forecasting process, ensuring that the forecast is accurate and support the correct stock levels Provide monthly reporting on inventory, summarised by brand Support Customer Service queries related to outbound deliveries and inventory Providing support for: the Crisis Management Team where possible stock shortages are identified new asset launches and product discontinuations as required the customer service team as required Skills, Knowledge and Qualifications Systems Microsoft Suite, including excel SAP (preferred) JDA (preferred) Business Knowledge Previous Demand or Supply experience Strong analytical skills Knowledge and experience of the Supply Chain processes Previous experience working in an international business setting (desirable) Pharmaceutical Industry background (preferred) Qualifications and Competencies Highly analytical with a desire and ability to learn quickly Ability to prioritise and work to tight deadlines. Highly results driven. Comfortable working in a fast-moving, multi-tasking environment and able to cope with high degrees of uncertainty High attention to detail and accuracy Strong inter-personal skills to enable the smooth implementation of changes Good commercial acumen Excellent communication skills, both oral and written Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Government Digital & Data
Senior IT Service Manager - Government Digital Service - G7
Government Digital & Data Manchester, Lancashire
Location Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need . Job description As the Senior IT Service Manager for One Login, you will provide the strategic leadership, vision and direction needed to build an industry leading service management capability that operates effectively at national scale. Reporting to the Head of Live Services for One Login, you will be accountable for shaping how government services experience, adopt and rely on One Login, ensuring that service quality, resilience and user experience remain consistently high across a diverse and rapidly expanding ecosystem. You will lead the development of a coherent, future focused service management strategy that supports One Login's long-term ambitions and the needs of the wider government landscape. This includes defining or refining the operating model, governance structures, assurance frameworks and performance measures that will underpin a mature, scalable and data driven service management function. You will ensure that the differing technical, operational and support requirements of relying parties are understood, prioritised and translated into clear service outcomes, enabling each service to onboard, operate and evolve with confidence. Your role will involve close partnership with senior leaders and staff across Product, Architecture, Service Transition, Operational Support, Data and Security teams. You will act as a voice for service excellence, ensuring that service considerations are embedded into decision making, delivery planning and change processes across the One Login service. You will also represent One Login at cross government forums where necessary, shaping expectations, influencing direction and ensuring alignment with broader digital and identity strategies. As a senior leader for the service management function within One Login, you will shape and develop IT Service Managers, Service Relationship Managers and other service capability teams. You will foster a culture of accountability, continuous improvement and customer-centricity, ensuring that teams are empowered, skilled and supported to deliver high quality services. You will champion best practice, drive standardisation and ensure that service management evolves in line with industry standards, emerging technologies and the needs of government. Ultimately, you will play a pivotal role in ensuring that One Login delivers a reliable, secure and seamless experience for millions of users and hundreds of government services, now and in the future. As a Senior IT Service Manager you'll be: accountable for the end-to-end strategic service experience for all relying parties, ensuring that government services adopting One Login receive a consistent, high quality and resilient service that meets their operational, technical and security needs at national scale. building and maintaining relationships across government, acting as the primary strategic partner for Relying Party leadership teams. You will ensure their priorities, risks and future needs are understood, anticipated and reflected in service planning, investment decisions and roadmap development. shaping and governing the relying party lifecycle, identifying structural gaps, systemic issues and opportunities for improvement across onboarding, transition, live service and ongoing optimisation. You will drive the evolution of these processes from a service perspective to ensure they are efficient, scalable and aligned to One Login's long-term ambitions. leading continuous improvement across the entire service ecosystem, using data, insight and user feedback to enhance service performance, simplify interactions, reduce friction and improve the overall experience for relying parties. setting direction and standards for Business Continuity and Disaster Recovery plan, aligning with industry standards, mapping approach, templates and setting approach for ongoing improvements through testing and lessons learned exercises. acting as the senior point of escalation for critical service issues, ensuring that major incidents, risks and cross government challenges are managed effectively. You will provide authoritative input into governance boards, service forums and strategic decision making groups. overseeing and sponsoring service reviews, audits, incident investigations and improvement programmes, ensuring that lessons are embedded, systemic issues are addressed and service maturity continues to advance. driving the evolution of the One Login service management model, working closely with Product, Architecture, Service Transition, Operational Support, Data and Security to ensure service management is embedded into design, delivery and operational practices across the organisation. providing leadership, direction and development to IT Service Managers, Service Relationship Managers and other service capability teams, ensuring they are empowered, skilled and aligned to a shared vision of service excellence. Person specification We're interested in people who: have a deep understanding of end-to-end service lifecycle management, and by using your analytical skills to make decisions that enhance our business and service performance you will help shape, design, govern and evolve onboarding, transition, operational management, versioning and deprecation processes at scale into a central service offering for our relying parties are comfortable taking full ownership and accountability for the service experience of relying parties, regardless of their size, maturity or technical complexity, and able to balance competing priorities across a diverse portfolio while standardising the service landscape. have strong negotiation and influencing skills, with the credibility to engage stakeholders across government, challenge constructively, and secure alignment on service priorities, risks and investment decisions are able to build long-term, strategic relationships, communicating clearly, managing expectations, and ensuring that service decisions reflect both Relying Party needs and organisational goals have proven ability to oversee, optimise and transform operational processes at scale, using data, insight and industry best practice to drive continuous improvement, standardisation and efficiency have experienced acting as the senior escalation point for live service issues, seeing the bigger picture by taking groups of services and investigating how to get the best of those underlying services you will be bringing a calm, structured and authoritative approach to incident management, risk handling and cross-government coordination are a natural leader, who can develop and inspire service management teams, fostering a culture of accountability, customer-centricity and continuous improvement, leading investigative work into problems and opportunities in existing processes, improving the service experience and by absorbing large amounts of conflicting information you will use it to produce strategic solutions for our service management customers
Mar 24, 2026
Full time
Location Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need . Job description As the Senior IT Service Manager for One Login, you will provide the strategic leadership, vision and direction needed to build an industry leading service management capability that operates effectively at national scale. Reporting to the Head of Live Services for One Login, you will be accountable for shaping how government services experience, adopt and rely on One Login, ensuring that service quality, resilience and user experience remain consistently high across a diverse and rapidly expanding ecosystem. You will lead the development of a coherent, future focused service management strategy that supports One Login's long-term ambitions and the needs of the wider government landscape. This includes defining or refining the operating model, governance structures, assurance frameworks and performance measures that will underpin a mature, scalable and data driven service management function. You will ensure that the differing technical, operational and support requirements of relying parties are understood, prioritised and translated into clear service outcomes, enabling each service to onboard, operate and evolve with confidence. Your role will involve close partnership with senior leaders and staff across Product, Architecture, Service Transition, Operational Support, Data and Security teams. You will act as a voice for service excellence, ensuring that service considerations are embedded into decision making, delivery planning and change processes across the One Login service. You will also represent One Login at cross government forums where necessary, shaping expectations, influencing direction and ensuring alignment with broader digital and identity strategies. As a senior leader for the service management function within One Login, you will shape and develop IT Service Managers, Service Relationship Managers and other service capability teams. You will foster a culture of accountability, continuous improvement and customer-centricity, ensuring that teams are empowered, skilled and supported to deliver high quality services. You will champion best practice, drive standardisation and ensure that service management evolves in line with industry standards, emerging technologies and the needs of government. Ultimately, you will play a pivotal role in ensuring that One Login delivers a reliable, secure and seamless experience for millions of users and hundreds of government services, now and in the future. As a Senior IT Service Manager you'll be: accountable for the end-to-end strategic service experience for all relying parties, ensuring that government services adopting One Login receive a consistent, high quality and resilient service that meets their operational, technical and security needs at national scale. building and maintaining relationships across government, acting as the primary strategic partner for Relying Party leadership teams. You will ensure their priorities, risks and future needs are understood, anticipated and reflected in service planning, investment decisions and roadmap development. shaping and governing the relying party lifecycle, identifying structural gaps, systemic issues and opportunities for improvement across onboarding, transition, live service and ongoing optimisation. You will drive the evolution of these processes from a service perspective to ensure they are efficient, scalable and aligned to One Login's long-term ambitions. leading continuous improvement across the entire service ecosystem, using data, insight and user feedback to enhance service performance, simplify interactions, reduce friction and improve the overall experience for relying parties. setting direction and standards for Business Continuity and Disaster Recovery plan, aligning with industry standards, mapping approach, templates and setting approach for ongoing improvements through testing and lessons learned exercises. acting as the senior point of escalation for critical service issues, ensuring that major incidents, risks and cross government challenges are managed effectively. You will provide authoritative input into governance boards, service forums and strategic decision making groups. overseeing and sponsoring service reviews, audits, incident investigations and improvement programmes, ensuring that lessons are embedded, systemic issues are addressed and service maturity continues to advance. driving the evolution of the One Login service management model, working closely with Product, Architecture, Service Transition, Operational Support, Data and Security to ensure service management is embedded into design, delivery and operational practices across the organisation. providing leadership, direction and development to IT Service Managers, Service Relationship Managers and other service capability teams, ensuring they are empowered, skilled and aligned to a shared vision of service excellence. Person specification We're interested in people who: have a deep understanding of end-to-end service lifecycle management, and by using your analytical skills to make decisions that enhance our business and service performance you will help shape, design, govern and evolve onboarding, transition, operational management, versioning and deprecation processes at scale into a central service offering for our relying parties are comfortable taking full ownership and accountability for the service experience of relying parties, regardless of their size, maturity or technical complexity, and able to balance competing priorities across a diverse portfolio while standardising the service landscape. have strong negotiation and influencing skills, with the credibility to engage stakeholders across government, challenge constructively, and secure alignment on service priorities, risks and investment decisions are able to build long-term, strategic relationships, communicating clearly, managing expectations, and ensuring that service decisions reflect both Relying Party needs and organisational goals have proven ability to oversee, optimise and transform operational processes at scale, using data, insight and industry best practice to drive continuous improvement, standardisation and efficiency have experienced acting as the senior escalation point for live service issues, seeing the bigger picture by taking groups of services and investigating how to get the best of those underlying services you will be bringing a calm, structured and authoritative approach to incident management, risk handling and cross-government coordination are a natural leader, who can develop and inspire service management teams, fostering a culture of accountability, customer-centricity and continuous improvement, leading investigative work into problems and opportunities in existing processes, improving the service experience and by absorbing large amounts of conflicting information you will use it to produce strategic solutions for our service management customers
Climate Policy Radar
Senior Data Manager (Documents)
Climate Policy Radar
Are you a digital archivist, metadata specialist, librarian, or knowledge manager looking to make a real-world impact? At Climate Policy Radar, we're building a system that organises, connects, and makes global climate policy information discoverable and usable at scale. This isn't a traditional library role - it's about applying your skills in taxonomy, metadata, and information organisation to a dynamic, data-driven environment. About us Climate Policy Radar is an independent non-profit building open, credible databases and AI-powered tools for climate, nature, and development action. Our data and tools help governments, researchers, international organisations, civil society, and the private sector to understand and advance effective climate policies and deploy climate finance. Harnessing data science and AI - including pioneering applications of natural language processing in this field - we make previously unstructured, siloed data easier to find, understand, and act on. We are a team of policy experts, engineers, data scientists, product thinkers, communicators, and operators. We care deeply about how we work - our values, culture, and ways of collaborating - as well as what we build. As part of that, we have embraced a flexible, hybrid approach to work, including a four-day workweek. About the role Climate Policy Radar aggregates document collections of laws and policies, litigation cases, submissions to UN multilateral environmental agreements, and other core document sets from expert data providers like UN agencies, research institutes, and multilateral organisations - to make them queryable and usable for a range of global users from parliamentarians to researchers to litigators. We currently work with approximately fifteen data providers and plan to triple that number over the next two years as we grow into new domains (e.g. nature, development) and types of evidence (e.g. subnational laws and policies, international bilateral agreements). We are looking for an experienced individual to own how external document collections are structured, integrated and maintained with CPR's systems as we scale. This is a core strategic role within the Programmes team, working cross-functionally across the organisation. At its heart, the role sits at the intersection of document collection curation, organisation, and aggregation. You will define and govern CPR's document ingestion processes and metadata schema requirements, working closely with Product and Engineering on implementation, and with subject matter experts and Partnerships and Operations on provider onboarding and relationship management. You will ensure that document collections are integrated into CPR's systems in a way that is structured, consistent, scalable, and usable for search and analysis. What You'll Do: Lead the aggregation of external document collections into CPR's systems, ensuring they are structured, consistent and usable. Define, apply and maintain metadata standards, schema requirements, taxonomies, and controlled vocabularies, translating organisational and product needs into clear requirements for Engineering implementation. Evaluate and onboard new sources and datasets. Work alongside the partnerships team to support highly-respected external document collection curators to add documents datasets of laws, policies, litigation cases, climate finance projects, UN submissions and reports to our database. Anticipate and manage schema evolution as external providers update or expand their data (for example, adding new fields or changing formats), ensuring CPR systems adapt smoothly. Create and carry out data quality processes, including identifying duplication, improving metadata completeness, and maintaining consistency across collections. Ensure that content gaps raised by user feedback or analysis feed back into collection priorities and schema development. Document processes and standards so workflows are repeatable and scalable. Track and communicate the impact of data ingestion efforts, including metrics on database coverage, data quality and update frequency. What You'll Bring: At least 10 years of professional experience, with at least 5 years of experience managing large or complex digital document collections. Strong experience designing and governing metadata schemas, controlled vocabularies, and taxonomy development with the ability to make informed decisions about data governance, structure, content quality standards, consistency and evolution over time. Demonstrated proficiency in structuring and maintaining aggregated datasets from multiple external sources, ensuring clarity, interoperability, and scalability. Experience evaluating external datasets for structure, completeness and long-term maintainability (you will be supported by domain experts). A track record of improving processes - designing workflows that are reproducible, well-documented, and resilient to change. Strong communication and stakeholder management skills, comfortable engaging with technical and non-technical audiences and appetite to work cross-functionally. Ideally, some line-management experience (though extensive team management experience is not required). We are a mission driven organisation, and work best with people who have strong alignment with our values. We care about them deeply. We actively encourage applicants from diverse and historically underrepresented backgrounds. Interview process Our interview process has a couple of stages, and we try to keep them as swift as possible. If you have a disability or special need that requires accommodation during the process of application and selection, please let us know. 15 minute screening with Head of People, where, how much + vibe check 30 minute task - this is a stage to test competency. We will need help to design and assess the task 30 minutes - review task with tech (maybe product) team and programme team (assess competency). One-hour interview with the Chief Programmes Officer and a member of the programme team (behavioural/ fit) We've all felt the anxiety of waiting to hear back from interviews, so we will contact you no later than 2 working days after each interview to let you know if you will be progressing. Salary and benefits: Salary between £60,000 to £75,000 depending on experience A deep commitment to employee wellbeing, including policies such as four-day workweek (same pay, Fridays off), generous leave, and a wellbeing allowance A vibrant, collaborative, empathetic work culture that thrives on innovation and the impact of our work A hybrid work model that encourages collaboration while providing flexibility. For team members in London, this means two days a week in the office Right to Work in the UK Unfortunately, we are currently unable to sponsor work visas. Only applicants legally authorised to work in the UK will be considered. Equal opportunities At Climate Policy Radar, We are committed to fostering a workplace that is inclusive and equitable. Climate Policy Radar welcomes applicants from all backgrounds and does not tolerate discrimination in any aspect of employment. We actively work to ensure equal opportunities for all, regardless of heritage, ancestry, national origin, citizenship, religion, sex, sexual orientation, gender identity, age, disability, relationship choices, or criminal history, in line with legal requirements. We also consider qualified applicants regardless of criminal histories, in line with legal requirements. If you have a disability or special need that requires accommodation in the process of application and selection, please let us know.
Mar 24, 2026
Full time
Are you a digital archivist, metadata specialist, librarian, or knowledge manager looking to make a real-world impact? At Climate Policy Radar, we're building a system that organises, connects, and makes global climate policy information discoverable and usable at scale. This isn't a traditional library role - it's about applying your skills in taxonomy, metadata, and information organisation to a dynamic, data-driven environment. About us Climate Policy Radar is an independent non-profit building open, credible databases and AI-powered tools for climate, nature, and development action. Our data and tools help governments, researchers, international organisations, civil society, and the private sector to understand and advance effective climate policies and deploy climate finance. Harnessing data science and AI - including pioneering applications of natural language processing in this field - we make previously unstructured, siloed data easier to find, understand, and act on. We are a team of policy experts, engineers, data scientists, product thinkers, communicators, and operators. We care deeply about how we work - our values, culture, and ways of collaborating - as well as what we build. As part of that, we have embraced a flexible, hybrid approach to work, including a four-day workweek. About the role Climate Policy Radar aggregates document collections of laws and policies, litigation cases, submissions to UN multilateral environmental agreements, and other core document sets from expert data providers like UN agencies, research institutes, and multilateral organisations - to make them queryable and usable for a range of global users from parliamentarians to researchers to litigators. We currently work with approximately fifteen data providers and plan to triple that number over the next two years as we grow into new domains (e.g. nature, development) and types of evidence (e.g. subnational laws and policies, international bilateral agreements). We are looking for an experienced individual to own how external document collections are structured, integrated and maintained with CPR's systems as we scale. This is a core strategic role within the Programmes team, working cross-functionally across the organisation. At its heart, the role sits at the intersection of document collection curation, organisation, and aggregation. You will define and govern CPR's document ingestion processes and metadata schema requirements, working closely with Product and Engineering on implementation, and with subject matter experts and Partnerships and Operations on provider onboarding and relationship management. You will ensure that document collections are integrated into CPR's systems in a way that is structured, consistent, scalable, and usable for search and analysis. What You'll Do: Lead the aggregation of external document collections into CPR's systems, ensuring they are structured, consistent and usable. Define, apply and maintain metadata standards, schema requirements, taxonomies, and controlled vocabularies, translating organisational and product needs into clear requirements for Engineering implementation. Evaluate and onboard new sources and datasets. Work alongside the partnerships team to support highly-respected external document collection curators to add documents datasets of laws, policies, litigation cases, climate finance projects, UN submissions and reports to our database. Anticipate and manage schema evolution as external providers update or expand their data (for example, adding new fields or changing formats), ensuring CPR systems adapt smoothly. Create and carry out data quality processes, including identifying duplication, improving metadata completeness, and maintaining consistency across collections. Ensure that content gaps raised by user feedback or analysis feed back into collection priorities and schema development. Document processes and standards so workflows are repeatable and scalable. Track and communicate the impact of data ingestion efforts, including metrics on database coverage, data quality and update frequency. What You'll Bring: At least 10 years of professional experience, with at least 5 years of experience managing large or complex digital document collections. Strong experience designing and governing metadata schemas, controlled vocabularies, and taxonomy development with the ability to make informed decisions about data governance, structure, content quality standards, consistency and evolution over time. Demonstrated proficiency in structuring and maintaining aggregated datasets from multiple external sources, ensuring clarity, interoperability, and scalability. Experience evaluating external datasets for structure, completeness and long-term maintainability (you will be supported by domain experts). A track record of improving processes - designing workflows that are reproducible, well-documented, and resilient to change. Strong communication and stakeholder management skills, comfortable engaging with technical and non-technical audiences and appetite to work cross-functionally. Ideally, some line-management experience (though extensive team management experience is not required). We are a mission driven organisation, and work best with people who have strong alignment with our values. We care about them deeply. We actively encourage applicants from diverse and historically underrepresented backgrounds. Interview process Our interview process has a couple of stages, and we try to keep them as swift as possible. If you have a disability or special need that requires accommodation during the process of application and selection, please let us know. 15 minute screening with Head of People, where, how much + vibe check 30 minute task - this is a stage to test competency. We will need help to design and assess the task 30 minutes - review task with tech (maybe product) team and programme team (assess competency). One-hour interview with the Chief Programmes Officer and a member of the programme team (behavioural/ fit) We've all felt the anxiety of waiting to hear back from interviews, so we will contact you no later than 2 working days after each interview to let you know if you will be progressing. Salary and benefits: Salary between £60,000 to £75,000 depending on experience A deep commitment to employee wellbeing, including policies such as four-day workweek (same pay, Fridays off), generous leave, and a wellbeing allowance A vibrant, collaborative, empathetic work culture that thrives on innovation and the impact of our work A hybrid work model that encourages collaboration while providing flexibility. For team members in London, this means two days a week in the office Right to Work in the UK Unfortunately, we are currently unable to sponsor work visas. Only applicants legally authorised to work in the UK will be considered. Equal opportunities At Climate Policy Radar, We are committed to fostering a workplace that is inclusive and equitable. Climate Policy Radar welcomes applicants from all backgrounds and does not tolerate discrimination in any aspect of employment. We actively work to ensure equal opportunities for all, regardless of heritage, ancestry, national origin, citizenship, religion, sex, sexual orientation, gender identity, age, disability, relationship choices, or criminal history, in line with legal requirements. We also consider qualified applicants regardless of criminal histories, in line with legal requirements. If you have a disability or special need that requires accommodation in the process of application and selection, please let us know.
Government Digital & Data
Site Reliability Engineer - Government Digital Service - G7
Government Digital & Data
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Sometimes described as the most strategic programme in government, GOV.UK One Login represents a once in a career opportunity to work on a software product that will be used by the majority of the people living in the UK. It's a fast paced, dynamic and challenging environment that is sure to offer you career satisfaction as well as a chance to develop and enhance your skills. GOV.UK One Login is being designed and built for the many, not the few. It will unite services across government, revolutionising the way government departments interact digitally with users. One Login will deliver an accessible and essential function that will change lives and help millions. If this sounds like the next role for you on your career journey then we'd love to hear from you. Find out more at the GDS Blog . Job description Site Reliability Engineers in One Login develop infrastructure and support application teams. This involves working with a diverse range of other technologists and non-technical stakeholders so communication and empathy are as important as technical capability. As a Site Reliability Engineer you'll be part of one of our multidisciplinary service teams working with and supporting front-end and back-end developers, delivery and product managers, tech writers and architects build and maintain resilient, highly available and secure systems to meet the needs of our users take responsibility for solving complex and interesting problems create infrastructure as code to ensure our infrastructure and deployment pipelines are reusable, repeatable and reliable ensure our systems are appropriately monitored and instrumented to enable our teams to identify and respond to operational issues quickly and effectively build CI/CD pipelines to enable our developers to get their code into production as quickly and safely as possible act as a digital ambassador, sharing experiences through public speaking and blog posts participate in our in-hours 2nd line and out-of-hours support rotas to gain empathy for users and awareness of operational concerns share knowledge of tools and practices with your wider team and peers to drive consistency and maintain our high engineering standards Person specification We're interested in people who have: a high level of proficiency in at least one programming language (we use Java, Typescript, and Python), modern development standards, awareness of development process optimisation and strong Git skills a working knowledge of Agile best practices, the benefits of focussing on user needs and have used quantitative and qualitative data about users to turn user focus into outcomes a deep understanding of Linux operating system internals and are comfortable working with Linux virtual machines or containers, including the ability to identify, locate and fix service faults, capacity management and availability strategies strong experience of supporting large production services with infrastructure technologies including databases, web servers, DNS, CDNs, reverse proxies, message queues and load balancers. Systems design experience, working with well understood technology and identifying appropriate patterns. Have established design patterns and iterated them extensive experience of building and maintaining services in the cloud (preferably AWS), creating infrastructure as code using Terraform and CloudFormation, and using container orchestration systems like Kubernetes or ECS or serverless application design with AWS Lambda. knowledge of setting up pipelines in a CI/CD tool like Github Actions or AWS Codepipeline, and will have built and tested simple interfaces between systems and worked on more complex integrations as part of a wider team a good understanding of information security principles and how to keep large operational services secure.
Mar 24, 2026
Full time
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Sometimes described as the most strategic programme in government, GOV.UK One Login represents a once in a career opportunity to work on a software product that will be used by the majority of the people living in the UK. It's a fast paced, dynamic and challenging environment that is sure to offer you career satisfaction as well as a chance to develop and enhance your skills. GOV.UK One Login is being designed and built for the many, not the few. It will unite services across government, revolutionising the way government departments interact digitally with users. One Login will deliver an accessible and essential function that will change lives and help millions. If this sounds like the next role for you on your career journey then we'd love to hear from you. Find out more at the GDS Blog . Job description Site Reliability Engineers in One Login develop infrastructure and support application teams. This involves working with a diverse range of other technologists and non-technical stakeholders so communication and empathy are as important as technical capability. As a Site Reliability Engineer you'll be part of one of our multidisciplinary service teams working with and supporting front-end and back-end developers, delivery and product managers, tech writers and architects build and maintain resilient, highly available and secure systems to meet the needs of our users take responsibility for solving complex and interesting problems create infrastructure as code to ensure our infrastructure and deployment pipelines are reusable, repeatable and reliable ensure our systems are appropriately monitored and instrumented to enable our teams to identify and respond to operational issues quickly and effectively build CI/CD pipelines to enable our developers to get their code into production as quickly and safely as possible act as a digital ambassador, sharing experiences through public speaking and blog posts participate in our in-hours 2nd line and out-of-hours support rotas to gain empathy for users and awareness of operational concerns share knowledge of tools and practices with your wider team and peers to drive consistency and maintain our high engineering standards Person specification We're interested in people who have: a high level of proficiency in at least one programming language (we use Java, Typescript, and Python), modern development standards, awareness of development process optimisation and strong Git skills a working knowledge of Agile best practices, the benefits of focussing on user needs and have used quantitative and qualitative data about users to turn user focus into outcomes a deep understanding of Linux operating system internals and are comfortable working with Linux virtual machines or containers, including the ability to identify, locate and fix service faults, capacity management and availability strategies strong experience of supporting large production services with infrastructure technologies including databases, web servers, DNS, CDNs, reverse proxies, message queues and load balancers. Systems design experience, working with well understood technology and identifying appropriate patterns. Have established design patterns and iterated them extensive experience of building and maintaining services in the cloud (preferably AWS), creating infrastructure as code using Terraform and CloudFormation, and using container orchestration systems like Kubernetes or ECS or serverless application design with AWS Lambda. knowledge of setting up pipelines in a CI/CD tool like Github Actions or AWS Codepipeline, and will have built and tested simple interfaces between systems and worked on more complex integrations as part of a wider team a good understanding of information security principles and how to keep large operational services secure.
CGI
Technical Lead - Energy Transformation (ERP / Data / Operations)
CGI Aberdeen, Aberdeenshire
Technical Lead - Energy Transformation (ERP / Data / Operations) Position Description CGI is delivering complex integration and transformation programmes that are shaping the future of the energy sector. As an IT Technical Lead, you will sit at the heart of delivery, owning the technical direction for large-scale, multi-system initiatives that support safe, reliable and data-driven operations. Working across domains such as ERP, Operations and HSE systems, or Data & Analytics, you will help translate strategy into robust, production-ready solutions. At CGI, you are trusted to take ownership of outcomes, encouraged to apply creative thinking to complex challenges, and supported by a collaborative community of experts to deliver meaningful, lasting impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model, with regular on-site presence (typically 2-3 days per week) to support close collaboration with client and CGI teams. Your future duties and responsibilities In this role, you will be accountable for the technical design and coherence of one or more projects, ensuring solutions are secure, resilient and fit for 24 7 production and HSE-critical environments. You will define end-to-end solutions, guide delivery teams, and provide the technical leadership needed to balance innovation with operational safety. Working closely with project managers, business analysts, client architects and engineers, you will support delivery within a structured stage-gate governance model, applying Agile practices where they add value. You will take ownership of technical decisions while collaborating across teams to ensure solutions are well understood, well governed and successfully embedded. Key responsibilities • Own & Define end-to-end technical architecture and solution design across your domain • Lead & Support engineering teams, reviewing designs and resolving complex technical issues • Integrate & Secure systems and data flows, ensuring performance, resilience and security • Plan & Govern technical delivery, supporting estimates, risks, trade-offs and stage-gate approvals • Promote & Reuse standard patterns, accelerators and best practice across delivery • Protect & Prepare production through cutover, DR, performance and operability planning Required qualifications to be successful in this role To succeed, you will bring deep technical expertise in at least one core domain, combined with strong leadership experience on complex, multi-vendor programmes. You will be comfortable taking ownership of technical outcomes while working collaboratively with delivery teams and senior stakeholders. Essential qualifications • Extensive experience producing and communicating solution designs and technical options • Strong understanding of non-functional requirements, including performance, resilience, security and operability • Proven experience leading technical delivery within Agile or hybrid delivery models • Extensive experience in technical leadership, architecture or senior engineering roles • Ability to work on-site in Aberdeen 2-3 days per week Desirable qualifications • Degree in Computer Science, Engineering or a related discipline, or equivalent experience • Domain certifications such as SAP S/4HANA, Azure or cloud platforms • Architecture certification (e.g. TOGAF or equivalent) • Experience within energy, utilities or other asset-intensive, safety-critical industries Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Mar 24, 2026
Full time
Technical Lead - Energy Transformation (ERP / Data / Operations) Position Description CGI is delivering complex integration and transformation programmes that are shaping the future of the energy sector. As an IT Technical Lead, you will sit at the heart of delivery, owning the technical direction for large-scale, multi-system initiatives that support safe, reliable and data-driven operations. Working across domains such as ERP, Operations and HSE systems, or Data & Analytics, you will help translate strategy into robust, production-ready solutions. At CGI, you are trusted to take ownership of outcomes, encouraged to apply creative thinking to complex challenges, and supported by a collaborative community of experts to deliver meaningful, lasting impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model, with regular on-site presence (typically 2-3 days per week) to support close collaboration with client and CGI teams. Your future duties and responsibilities In this role, you will be accountable for the technical design and coherence of one or more projects, ensuring solutions are secure, resilient and fit for 24 7 production and HSE-critical environments. You will define end-to-end solutions, guide delivery teams, and provide the technical leadership needed to balance innovation with operational safety. Working closely with project managers, business analysts, client architects and engineers, you will support delivery within a structured stage-gate governance model, applying Agile practices where they add value. You will take ownership of technical decisions while collaborating across teams to ensure solutions are well understood, well governed and successfully embedded. Key responsibilities • Own & Define end-to-end technical architecture and solution design across your domain • Lead & Support engineering teams, reviewing designs and resolving complex technical issues • Integrate & Secure systems and data flows, ensuring performance, resilience and security • Plan & Govern technical delivery, supporting estimates, risks, trade-offs and stage-gate approvals • Promote & Reuse standard patterns, accelerators and best practice across delivery • Protect & Prepare production through cutover, DR, performance and operability planning Required qualifications to be successful in this role To succeed, you will bring deep technical expertise in at least one core domain, combined with strong leadership experience on complex, multi-vendor programmes. You will be comfortable taking ownership of technical outcomes while working collaboratively with delivery teams and senior stakeholders. Essential qualifications • Extensive experience producing and communicating solution designs and technical options • Strong understanding of non-functional requirements, including performance, resilience, security and operability • Proven experience leading technical delivery within Agile or hybrid delivery models • Extensive experience in technical leadership, architecture or senior engineering roles • Ability to work on-site in Aberdeen 2-3 days per week Desirable qualifications • Degree in Computer Science, Engineering or a related discipline, or equivalent experience • Domain certifications such as SAP S/4HANA, Azure or cloud platforms • Architecture certification (e.g. TOGAF or equivalent) • Experience within energy, utilities or other asset-intensive, safety-critical industries Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
GHD
Data & Insights team - Senior Data Consultant
GHD
Join a global profession services leader, committed to solving the world s biggest challenges across energy, transport, utilities and urbanisation. We are seeking curious minds with a passion for data-driven problem solving to join and shape our growing Data & Insights team. You will support the delivery of innovative solutions across all infrastructure sectors, delivering tangible impacts for generations to come. You ll have the freedom to explore your interests across diverse projects, with support and encouragement to develop your skills and experience. We embrace a start-up mentality within a global corporate framework, encouraging autonomous decision making, fresh ideas and agile thinking. We are a world leader in bringing data and infrastructure advisory together, with a team who fosters collaboration and individual support, empowering you to meaningfully contribute to our continuously growing and improving team. Our Data & Insights Advisory team Working across Australia, the UK and North America, our world leading data capability is invested in using data and systems capability to support infrastructure owners globally. Our service highlights include: Strategic Modelling: Working alongside industry experts in the built and natural environment, we create models and simulations to understand and forecast complex scenarios, such as England s transition to a more sustainable agricultural system. Analytical Data Management: We bring the latest in cloud, software, and data best practices to our clients to develop clean and expressive datasets, tightly aligned to their goals and ambitions. Digital Asset Management: We combine our knowledge of the infrastructure lifecycle across industries like water, power, rail, and highways, and our expertise in data-driven insights to help our clients make decisions about the stewardship of their assets. Location Intelligence: We develop world-class solutions in mobility, logistics and GIS using high-volume data sources such as mobile network data. For example, analysing visitor behaviour at major venues and identifying changes in national travel patterns. Your responsibilities: Stakeholder Engagement & Communication Pro-actively engaging with stakeholders to gather information, determine root causes of issues, and develop strong relationships. Clear and concise presentation of results and concepts through a variety of mediums, tailoring the level of technical content to the audience. Articulating your views and honest perspectives through active listening and engaged participation. Technical Leadership & Project Delivery Leading technical project delivery by designing solutions, writing code, and conducting analysis using Agile principles. Using data and operational management techniques to improve operational performance. Providing technical oversight to data scientists, identifying opportunities to use data to derive insights and shape technical solutions. Acting as Project Manager on appropriate projects. Team & Business Development Actively engaging with team growth activities and operational tasks. Identifying, pursuing, and securing opportunities and new work that benefit clients, including providing input to tenders and bids. Continuous Learning & Growth Seek out opportunities to improve your technical and non-technical skills, with support from the team. Taking a pro-active role in developing the skills of team members. About you We would love to hear from you if you can bring proven, demonstrable senior experience in any of the above areas. As a consulting role, we are looking for effective problem solvers, leaders, and communicators. Personal Characteristics You are an effective collaborator and communicator who can work well with a range of clients. You are inquisitive and eager to improve and develop your skillset. You are comfortable being part of a growing team that is building a business. You are an independent thinker who can present their own ideas even when challenging the norm. You have an open, inclusive, collaborative working style and understand the importance of diversity and inclusion in the workplace. You are an analytical thinker with the ability to break down complex problems into manageable chunks. Previous Experience Due to the diversity of our projects, a range of skills and experience is beneficial to this role. An ideal candidate will demonstrate 4+ years proven experience in any combination of the following, with particular emphasis on strong technical capabilities with graduate or postgraduate qualifications: Technical Capabilities Strong data manipulation and analysis skills. Programming using Python and SQL (additional languages are a benefit). Dashboarding using Tableau and/or Power BI and data visualisation using common data science packages (Matplotlib, seaborn, etc.) Understanding of version control (preferably through Git). Experience in contributing to and improving technical playbooks. Solid knowledge of statistical methods and concepts. Management Consulting Capabilities Management consulting expertise, including methodologies, frameworks, tools, and approaches to solve business problems. Experience in Business Analytics, using data and statistical analysis to derive insights and make informed decisions. Experience in Agile training and effective implementation of Agile principles. Clear and detailed client communication, including presentation and storytelling of technical concepts. Project Management skills, ensuring projects are delivered on time, in budget, and within scope. About GHD Being the best that we can be is in our culture. We are a family of smart, innovative, and creative problem solvers. In our employee-owned company, everything feels like it matters more. Challenge us and help us come up with new solutions to ensure water, energy and urbanisation are made sustainable for generations to come. Our Commitment to you Commitment is a powerful word that defines how we do business, how we serve our clients and how we care for one another. We will support your needs by giving you the tools to do your best work and then recognise your achievements. We will set your curiosity free to allow brilliant minds to do their best work. We will invest in new ideas, removing barriers where we can. Finally, we will encourage you to collaborate with thousands of diverse people across our global business. Equality, diversity, and inclusion lie at the heart of our team culture. We operate a flat intellectual hierarchy meaning every voice is heard and has genuine influence. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and experience, and we recognise the value this brings our collective team approach to solving challenging client problems. Our internal working groups, such as GHD Young Professionals, LGBT+ Alliance and Women in GHD (WING), enable every employee to shape the conversation and help implement initiatives to make GHD a better place to work for all. Inclusion is hugely important to us, and we want to ensure every team member can balance work around their unique personal circumstances. In addition to a competitive salary, we offer a wider variety of benefits to support you, including 25 days paid leave with opportunity to purchase additional leave, matched pension contributions and family-friendly flexible working. As an employee-owned business, you will have the opportunity to obtain shares in GHD, empowering you to shape and share the company s long-term success. We will advocate for your professional development and provide you with technical development opportunities and mentoring programmes to help you grow and improve your abilities. We actively promote inclusion and equity focussed initiatives, with the example of our STEMAZING partnership, which offers STEM outreach programmes for women. We are always looking to improve the way we collaborate, communicate and operate as a team through regular socials, team strategy days and internal initiatives. Working Location This is a hybrid role, with an expectation of an average of 3 days per week working at one of our GHD offices, with travel required depending on client demands. What next? If shortlisted, our interview approach is a two-way learning experience. We will give you access to the leadership team and technical leads throughout the application process.
Mar 24, 2026
Full time
Join a global profession services leader, committed to solving the world s biggest challenges across energy, transport, utilities and urbanisation. We are seeking curious minds with a passion for data-driven problem solving to join and shape our growing Data & Insights team. You will support the delivery of innovative solutions across all infrastructure sectors, delivering tangible impacts for generations to come. You ll have the freedom to explore your interests across diverse projects, with support and encouragement to develop your skills and experience. We embrace a start-up mentality within a global corporate framework, encouraging autonomous decision making, fresh ideas and agile thinking. We are a world leader in bringing data and infrastructure advisory together, with a team who fosters collaboration and individual support, empowering you to meaningfully contribute to our continuously growing and improving team. Our Data & Insights Advisory team Working across Australia, the UK and North America, our world leading data capability is invested in using data and systems capability to support infrastructure owners globally. Our service highlights include: Strategic Modelling: Working alongside industry experts in the built and natural environment, we create models and simulations to understand and forecast complex scenarios, such as England s transition to a more sustainable agricultural system. Analytical Data Management: We bring the latest in cloud, software, and data best practices to our clients to develop clean and expressive datasets, tightly aligned to their goals and ambitions. Digital Asset Management: We combine our knowledge of the infrastructure lifecycle across industries like water, power, rail, and highways, and our expertise in data-driven insights to help our clients make decisions about the stewardship of their assets. Location Intelligence: We develop world-class solutions in mobility, logistics and GIS using high-volume data sources such as mobile network data. For example, analysing visitor behaviour at major venues and identifying changes in national travel patterns. Your responsibilities: Stakeholder Engagement & Communication Pro-actively engaging with stakeholders to gather information, determine root causes of issues, and develop strong relationships. Clear and concise presentation of results and concepts through a variety of mediums, tailoring the level of technical content to the audience. Articulating your views and honest perspectives through active listening and engaged participation. Technical Leadership & Project Delivery Leading technical project delivery by designing solutions, writing code, and conducting analysis using Agile principles. Using data and operational management techniques to improve operational performance. Providing technical oversight to data scientists, identifying opportunities to use data to derive insights and shape technical solutions. Acting as Project Manager on appropriate projects. Team & Business Development Actively engaging with team growth activities and operational tasks. Identifying, pursuing, and securing opportunities and new work that benefit clients, including providing input to tenders and bids. Continuous Learning & Growth Seek out opportunities to improve your technical and non-technical skills, with support from the team. Taking a pro-active role in developing the skills of team members. About you We would love to hear from you if you can bring proven, demonstrable senior experience in any of the above areas. As a consulting role, we are looking for effective problem solvers, leaders, and communicators. Personal Characteristics You are an effective collaborator and communicator who can work well with a range of clients. You are inquisitive and eager to improve and develop your skillset. You are comfortable being part of a growing team that is building a business. You are an independent thinker who can present their own ideas even when challenging the norm. You have an open, inclusive, collaborative working style and understand the importance of diversity and inclusion in the workplace. You are an analytical thinker with the ability to break down complex problems into manageable chunks. Previous Experience Due to the diversity of our projects, a range of skills and experience is beneficial to this role. An ideal candidate will demonstrate 4+ years proven experience in any combination of the following, with particular emphasis on strong technical capabilities with graduate or postgraduate qualifications: Technical Capabilities Strong data manipulation and analysis skills. Programming using Python and SQL (additional languages are a benefit). Dashboarding using Tableau and/or Power BI and data visualisation using common data science packages (Matplotlib, seaborn, etc.) Understanding of version control (preferably through Git). Experience in contributing to and improving technical playbooks. Solid knowledge of statistical methods and concepts. Management Consulting Capabilities Management consulting expertise, including methodologies, frameworks, tools, and approaches to solve business problems. Experience in Business Analytics, using data and statistical analysis to derive insights and make informed decisions. Experience in Agile training and effective implementation of Agile principles. Clear and detailed client communication, including presentation and storytelling of technical concepts. Project Management skills, ensuring projects are delivered on time, in budget, and within scope. About GHD Being the best that we can be is in our culture. We are a family of smart, innovative, and creative problem solvers. In our employee-owned company, everything feels like it matters more. Challenge us and help us come up with new solutions to ensure water, energy and urbanisation are made sustainable for generations to come. Our Commitment to you Commitment is a powerful word that defines how we do business, how we serve our clients and how we care for one another. We will support your needs by giving you the tools to do your best work and then recognise your achievements. We will set your curiosity free to allow brilliant minds to do their best work. We will invest in new ideas, removing barriers where we can. Finally, we will encourage you to collaborate with thousands of diverse people across our global business. Equality, diversity, and inclusion lie at the heart of our team culture. We operate a flat intellectual hierarchy meaning every voice is heard and has genuine influence. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and experience, and we recognise the value this brings our collective team approach to solving challenging client problems. Our internal working groups, such as GHD Young Professionals, LGBT+ Alliance and Women in GHD (WING), enable every employee to shape the conversation and help implement initiatives to make GHD a better place to work for all. Inclusion is hugely important to us, and we want to ensure every team member can balance work around their unique personal circumstances. In addition to a competitive salary, we offer a wider variety of benefits to support you, including 25 days paid leave with opportunity to purchase additional leave, matched pension contributions and family-friendly flexible working. As an employee-owned business, you will have the opportunity to obtain shares in GHD, empowering you to shape and share the company s long-term success. We will advocate for your professional development and provide you with technical development opportunities and mentoring programmes to help you grow and improve your abilities. We actively promote inclusion and equity focussed initiatives, with the example of our STEMAZING partnership, which offers STEM outreach programmes for women. We are always looking to improve the way we collaborate, communicate and operate as a team through regular socials, team strategy days and internal initiatives. Working Location This is a hybrid role, with an expectation of an average of 3 days per week working at one of our GHD offices, with travel required depending on client demands. What next? If shortlisted, our interview approach is a two-way learning experience. We will give you access to the leadership team and technical leads throughout the application process.
MND Association
Research Partnerships Manager
MND Association
As our Research Partnerships Manager , you ll play a vital role in shaping collaborative partnerships and programmes that support research development for people with motor neurone disease (MND). This is an opportunity to bring your skills to a team that works with focus and determination. Joining the Motor Neurone Disease (MND) Association, you will help ensure that research partnerships are well-managed, well-governed and ready to grow. As Research Partnerships Manager , you ll work closely with colleagues and external stakeholders to strengthen programmes that support innovation across the research community. Key Responsibilities Lead operational management of research partnerships and programmes Line manage and support the Research Partnerships Officer Oversee governance, due diligence, contracting and compliance processes Maintain programme plans, timelines and reporting frameworks Monitor progress and risks, ensuring effective mitigation Liaise with Finance and Research Funding teams on budgets and procurement Drive improvements to partnership and governance procedures Develop and deliver partnership activities across academic, clinical, funding and industry sectors Support negotiation and documentation of collaboration agreements Implement new programmes including seed funding and innovation calls Oversee all operations and reporting linked to the MND Collections About You Degree in biomedical or health sciences (postgraduate desirable) Significant experience in research programme or partnership management Proven understanding of research governance, ethics and data management Confident delivering partnership or convening activities Skilled communicator able to work with varied stakeholders Excellent organisation, analytical ability and complex project management skills Experience supporting or managing people Understanding of research funding or translational research initiatives Knowledge of the health innovation landscape across academia, NHS or industry Working knowledge of managing biobanks or collaborative research infrastructures Hybrid working expectations: office attendance one day per week Further information about MND Association and full job description is available in the attached Candidate Pack. We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. What We Offer 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 24/7 GP access via phone and video Life assurance and confidential counselling helplines Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) Access to Benefit Hub for discounts on everyday shopping Enhanced pension scheme Opportunities for training and personal development Hybrid working About Us Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We re here for everyone who needs us. Because with MND, every day matters.
Mar 24, 2026
Full time
As our Research Partnerships Manager , you ll play a vital role in shaping collaborative partnerships and programmes that support research development for people with motor neurone disease (MND). This is an opportunity to bring your skills to a team that works with focus and determination. Joining the Motor Neurone Disease (MND) Association, you will help ensure that research partnerships are well-managed, well-governed and ready to grow. As Research Partnerships Manager , you ll work closely with colleagues and external stakeholders to strengthen programmes that support innovation across the research community. Key Responsibilities Lead operational management of research partnerships and programmes Line manage and support the Research Partnerships Officer Oversee governance, due diligence, contracting and compliance processes Maintain programme plans, timelines and reporting frameworks Monitor progress and risks, ensuring effective mitigation Liaise with Finance and Research Funding teams on budgets and procurement Drive improvements to partnership and governance procedures Develop and deliver partnership activities across academic, clinical, funding and industry sectors Support negotiation and documentation of collaboration agreements Implement new programmes including seed funding and innovation calls Oversee all operations and reporting linked to the MND Collections About You Degree in biomedical or health sciences (postgraduate desirable) Significant experience in research programme or partnership management Proven understanding of research governance, ethics and data management Confident delivering partnership or convening activities Skilled communicator able to work with varied stakeholders Excellent organisation, analytical ability and complex project management skills Experience supporting or managing people Understanding of research funding or translational research initiatives Knowledge of the health innovation landscape across academia, NHS or industry Working knowledge of managing biobanks or collaborative research infrastructures Hybrid working expectations: office attendance one day per week Further information about MND Association and full job description is available in the attached Candidate Pack. We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. What We Offer 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 24/7 GP access via phone and video Life assurance and confidential counselling helplines Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) Access to Benefit Hub for discounts on everyday shopping Enhanced pension scheme Opportunities for training and personal development Hybrid working About Us Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We re here for everyone who needs us. Because with MND, every day matters.
Health Sciences University
Head of Finance
Health Sciences University
Head of Finance (1 FTE) Full-Time, Permanent Salary: £62,163 £73,992 per annum pro rata Location: Bournemouth Campus with regular trips to London Health Sciences University (HSU) formerly AECC University College is a specialist health sciences institution dedicated to excellent education, clinical care and applied research. Following the approval of our new university title in July 2024, and the merger of the University College of Osteopathy into HSU from 1 August 2024, we are entering an exciting phase of growth and transformation across our Bournemouth and central London campuses. We are a values driven organisation inspired by our mission to create a healthier society through education, research and clinical care . Our staff and students form a caring and inclusive community, working together to deliver our Strategic Plan , which will soon be refreshed to reflect recent institutional developments. HSU delivers a diverse and growing portfolio of pre and post registration courses and research in allied health and related disciplines. We also provide substantial CQC registered clinical and imaging services, offering high quality care to staff, students and the wider community. These facilities create a unique environment for practice learning, support for NHS partners, and a strong platform for applied research. Partnership working is central to our identity as an agile and collaborative higher education and clinical provider. As we grow across Dorset and London, we are developing a more strategically informed approach to partnership working locally, regionally, nationally and internationally. About the Role We are seeking an experienced and forward thinking Head of Finance to act as the University s senior professional lead for financial management, planning, reporting and control. This pivotal role provides authoritative financial stewardship, ensures compliance with regulatory requirements, and plays a key part in shaping strategic decision making across the institution. You will lead the Finance function to: Deliver high quality financial information Strengthen long term financial sustainability Provide expert advice to the Executive Team, Senior Management, the Board of Governors and external regulators The role also involves leading the strategic development and continuous improvement of financial systems, ensuring that platforms, reporting tools and workflows are reliable, efficient and fit for purpose. HSU currently uses Exchequer, and you will lead the selection, development and implementation of a new finance system. You will work closely with the Chief Operating Officer to ensure that legal, regulatory and compliance matters are embedded across the University. About You You will be an inspirational and motivating senior manager with substantial financial management experience in the Higher Education sector. You will also: Hold a recognised accounting qualification Be comfortable leading from the front while working collaboratively within a senior management team Have experience implementing and improving financial systems Demonstrate strong budgeting, planning, forecasting and compliance expertise Be highly organised and capable of managing multiple priorities Have proven experience in regulatory financial reporting, including statutory data returns to the Office for Students Be confident liaising with internal and external stakeholders, providing timely reports for University Management and Board Committees Applicants must be able to demonstrate eligibility to work in the UK in accordance with the Immigration, Asylum & Nationality Act 2006. Benefits Competitive employer s pension Generous annual leave entitlement Enhanced policies Subsidised clinical treatments Training and development opportunities Employee Assistance Programme And more Please note: CVs will not be accepted as a substitute for the application form. Key Dates Closing date: Wednesday 8 April 2026 Interviews: Thursday 16 April 2026 HSU values diversity and inclusion and welcomes applications from all sections of the community. We are committed to creating an inclusive culture offering equality and opportunity for all. We participate in Disability Confident and Mindful Employer schemes and welcome discussions around flexible working. We operate a Guaranteed Interview Scheme for applicants who are serving or have served in the Armed Forces. This post may be subject to an Enhanced or Basic DBS check. If you'd like, I can also create a shorter CharityJob optimised version, or tailor the tone to match your usual style.
Mar 24, 2026
Full time
Head of Finance (1 FTE) Full-Time, Permanent Salary: £62,163 £73,992 per annum pro rata Location: Bournemouth Campus with regular trips to London Health Sciences University (HSU) formerly AECC University College is a specialist health sciences institution dedicated to excellent education, clinical care and applied research. Following the approval of our new university title in July 2024, and the merger of the University College of Osteopathy into HSU from 1 August 2024, we are entering an exciting phase of growth and transformation across our Bournemouth and central London campuses. We are a values driven organisation inspired by our mission to create a healthier society through education, research and clinical care . Our staff and students form a caring and inclusive community, working together to deliver our Strategic Plan , which will soon be refreshed to reflect recent institutional developments. HSU delivers a diverse and growing portfolio of pre and post registration courses and research in allied health and related disciplines. We also provide substantial CQC registered clinical and imaging services, offering high quality care to staff, students and the wider community. These facilities create a unique environment for practice learning, support for NHS partners, and a strong platform for applied research. Partnership working is central to our identity as an agile and collaborative higher education and clinical provider. As we grow across Dorset and London, we are developing a more strategically informed approach to partnership working locally, regionally, nationally and internationally. About the Role We are seeking an experienced and forward thinking Head of Finance to act as the University s senior professional lead for financial management, planning, reporting and control. This pivotal role provides authoritative financial stewardship, ensures compliance with regulatory requirements, and plays a key part in shaping strategic decision making across the institution. You will lead the Finance function to: Deliver high quality financial information Strengthen long term financial sustainability Provide expert advice to the Executive Team, Senior Management, the Board of Governors and external regulators The role also involves leading the strategic development and continuous improvement of financial systems, ensuring that platforms, reporting tools and workflows are reliable, efficient and fit for purpose. HSU currently uses Exchequer, and you will lead the selection, development and implementation of a new finance system. You will work closely with the Chief Operating Officer to ensure that legal, regulatory and compliance matters are embedded across the University. About You You will be an inspirational and motivating senior manager with substantial financial management experience in the Higher Education sector. You will also: Hold a recognised accounting qualification Be comfortable leading from the front while working collaboratively within a senior management team Have experience implementing and improving financial systems Demonstrate strong budgeting, planning, forecasting and compliance expertise Be highly organised and capable of managing multiple priorities Have proven experience in regulatory financial reporting, including statutory data returns to the Office for Students Be confident liaising with internal and external stakeholders, providing timely reports for University Management and Board Committees Applicants must be able to demonstrate eligibility to work in the UK in accordance with the Immigration, Asylum & Nationality Act 2006. Benefits Competitive employer s pension Generous annual leave entitlement Enhanced policies Subsidised clinical treatments Training and development opportunities Employee Assistance Programme And more Please note: CVs will not be accepted as a substitute for the application form. Key Dates Closing date: Wednesday 8 April 2026 Interviews: Thursday 16 April 2026 HSU values diversity and inclusion and welcomes applications from all sections of the community. We are committed to creating an inclusive culture offering equality and opportunity for all. We participate in Disability Confident and Mindful Employer schemes and welcome discussions around flexible working. We operate a Guaranteed Interview Scheme for applicants who are serving or have served in the Armed Forces. This post may be subject to an Enhanced or Basic DBS check. If you'd like, I can also create a shorter CharityJob optimised version, or tailor the tone to match your usual style.
Manager, AI Services Consulting ( Fluent speaker in German/French/ English)
Zendesk, Inc.
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Mar 24, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Manager, AI Services Consulting ( Fluent speaker in German/French/ English)
Zendesk Group
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Mar 24, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Hotel Optimization Data Science Manager
American Express Global Business Travel
A global travel management company in the United Kingdom is seeking a Data Science Manager to lead the Hotel Optimization team. This role will create data-driven hotel optimization models, identify revenue opportunities, and use advanced analytics. Ideal candidates will have strong SQL and data visualization skills, with a minimum of 5 years in data science. The position offers competitive benefits and flexible working arrangements.
Mar 24, 2026
Full time
A global travel management company in the United Kingdom is seeking a Data Science Manager to lead the Hotel Optimization team. This role will create data-driven hotel optimization models, identify revenue opportunities, and use advanced analytics. Ideal candidates will have strong SQL and data visualization skills, with a minimum of 5 years in data science. The position offers competitive benefits and flexible working arrangements.
NHS Professionals
GI Physiologist (Paediatric)
NHS Professionals
GI Physiologist (Paediatric) Band 7 37.5 hours per week Alder Hey Children s NHS Foundation Trust Accountable to: Service Manager for Complex Care Reports to: Gastroenterology Nurse Manager Shift and work pattern Monday to Friday - 9-5 or 08.30-16.30 Full Time/ Temporary Pay - £25.71 Join a World-Leading Children s Hospital An exciting opportunity has arisen for a motivated and enthusiastic GI Physiologist to join the Paediatric Gastroenterology, Hepatology and Nutrition team at Alder Hey Children s NHS Foundation Trust. Alder Hey is one of Europe s busiest and most innovative children s hospitals, delivering tertiary and quaternary care to children and young people across the region and beyond. We are proud of our reputation for excellence, innovation, and compassionate care. If you are passionate about delivering high-quality diagnostic services and want to make a genuine difference to children and families, we would love to hear from you. About the Role This Band 7 post is an additional position within our growing GI Physiology service. You will work alongside one other GI Physiologist and a well-established multidisciplinary team comprising six consultants, specialist nurses, and dietitians. The service currently manages approximately 40 referrals per month and continues to expand in both scope and complexity. We offer a comprehensive range of gastrointestinal physiology investigations, including: Oesophageal and anorectal manometry Impedance studies Breath tests Wireless capsule endoscopy You will play a central role in delivering, developing, and enhancing this specialist diagnostic service for children across the region. Key Responsibilities Clinical Practice You will independently assess, plan, implement, and evaluate diagnostic GI physiology investigations in accordance with patient needs and evidence-based practice. Working autonomously, you will: Perform complex physiological investigations to a high technical and professional standard Collect, analyse, interpret, and report diagnostic data accurately Provide specialist advice regarding the appropriateness of investigations and interpretation of results Maintain precise, timely, and comprehensive patient records Always ensure a child- and family-centred approach to care You will contribute to expanding both the quality and range of investigations offered within the service, supporting the Trust s commitment to continual improvement. Leadership and Service Development As a Band 7 practitioner, you will provide expert clinical knowledge to colleagues, patients, and carers. You will: Support and supervise nursing and clinical colleagues Contribute to service development initiatives and implementation of change Assist the Service Manager and Clinical Director in enhancing service delivery Ensure effective and efficient use of physical and financial resources Promote safe working practices across clinical areas You will be expected to monitor compliance with governance standards and contribute to achieving key performance targets. Education and Professional Development Education is central to this role. You will: Provide learning and development opportunities for colleagues Support the clinical supervision of staff Contribute to the development of others clinical knowledge Maintain your own expert knowledge through continuing professional development The successful candidate must maintain active professional registration (AGIP or RCCP), adhere to professional codes of conduct, and maintain a professional portfolio. Clinical Governance and Quality We are committed to delivering the highest standards of care. In this role, you will: Ensure compliance with Trust policies, procedures, and clinical guidelines Participate in audit, benchmarking, and research activities Promote patient and public involvement within the specialty Uphold safeguarding responsibilities and infection prevention standards Champion equality, diversity, and inclusion in all aspects of care High-quality data and documentation are essential to safe patient care. You will ensure all information recorded is accurate, complete, and timely. About You To be successful in this role, you will have: BSc (Hons) in Clinical Physiology or Biomedical Sciences Broad clinical experience in physiological measurementExperience working autonomously and managing workload effectively Excellent communication skills, with the ability to adapt to different levels of understanding Experience contributing to service development and implementing change Knowledge of NHS and professional governance frameworks Strong interpersonal skills and the ability to build effective working relationships Paediatric experience is desirable, as is experience in staff supervision or basic management. You will be assertive, organised, and committed to delivering safe, high-quality care in a busy and evolving service. Our Values At Alder Hey, our values guide everything we do: Respect We value every individual and their contribution. Excellence We go the extra mile to provide outstanding care. Innovation We continually improve for the benefit of our patients. Together We work collaboratively across teams and services. Openness We communicate honestly and warmly with everyone we meet. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. All appointments are subject to an enhanced DBS check. Why Join Us? This is an exciting time to join a growing, forward-thinking GI Physiology service within a leading children s hospital. You will have the opportunity to shape service development, expand your specialist expertise, and work within a supportive multidisciplinary team dedicated to improving outcomes for children and families. If you are ready to take the next step in your career and contribute to a dynamic tertiary service, we encourage you to apply.
Mar 24, 2026
Seasonal
GI Physiologist (Paediatric) Band 7 37.5 hours per week Alder Hey Children s NHS Foundation Trust Accountable to: Service Manager for Complex Care Reports to: Gastroenterology Nurse Manager Shift and work pattern Monday to Friday - 9-5 or 08.30-16.30 Full Time/ Temporary Pay - £25.71 Join a World-Leading Children s Hospital An exciting opportunity has arisen for a motivated and enthusiastic GI Physiologist to join the Paediatric Gastroenterology, Hepatology and Nutrition team at Alder Hey Children s NHS Foundation Trust. Alder Hey is one of Europe s busiest and most innovative children s hospitals, delivering tertiary and quaternary care to children and young people across the region and beyond. We are proud of our reputation for excellence, innovation, and compassionate care. If you are passionate about delivering high-quality diagnostic services and want to make a genuine difference to children and families, we would love to hear from you. About the Role This Band 7 post is an additional position within our growing GI Physiology service. You will work alongside one other GI Physiologist and a well-established multidisciplinary team comprising six consultants, specialist nurses, and dietitians. The service currently manages approximately 40 referrals per month and continues to expand in both scope and complexity. We offer a comprehensive range of gastrointestinal physiology investigations, including: Oesophageal and anorectal manometry Impedance studies Breath tests Wireless capsule endoscopy You will play a central role in delivering, developing, and enhancing this specialist diagnostic service for children across the region. Key Responsibilities Clinical Practice You will independently assess, plan, implement, and evaluate diagnostic GI physiology investigations in accordance with patient needs and evidence-based practice. Working autonomously, you will: Perform complex physiological investigations to a high technical and professional standard Collect, analyse, interpret, and report diagnostic data accurately Provide specialist advice regarding the appropriateness of investigations and interpretation of results Maintain precise, timely, and comprehensive patient records Always ensure a child- and family-centred approach to care You will contribute to expanding both the quality and range of investigations offered within the service, supporting the Trust s commitment to continual improvement. Leadership and Service Development As a Band 7 practitioner, you will provide expert clinical knowledge to colleagues, patients, and carers. You will: Support and supervise nursing and clinical colleagues Contribute to service development initiatives and implementation of change Assist the Service Manager and Clinical Director in enhancing service delivery Ensure effective and efficient use of physical and financial resources Promote safe working practices across clinical areas You will be expected to monitor compliance with governance standards and contribute to achieving key performance targets. Education and Professional Development Education is central to this role. You will: Provide learning and development opportunities for colleagues Support the clinical supervision of staff Contribute to the development of others clinical knowledge Maintain your own expert knowledge through continuing professional development The successful candidate must maintain active professional registration (AGIP or RCCP), adhere to professional codes of conduct, and maintain a professional portfolio. Clinical Governance and Quality We are committed to delivering the highest standards of care. In this role, you will: Ensure compliance with Trust policies, procedures, and clinical guidelines Participate in audit, benchmarking, and research activities Promote patient and public involvement within the specialty Uphold safeguarding responsibilities and infection prevention standards Champion equality, diversity, and inclusion in all aspects of care High-quality data and documentation are essential to safe patient care. You will ensure all information recorded is accurate, complete, and timely. About You To be successful in this role, you will have: BSc (Hons) in Clinical Physiology or Biomedical Sciences Broad clinical experience in physiological measurementExperience working autonomously and managing workload effectively Excellent communication skills, with the ability to adapt to different levels of understanding Experience contributing to service development and implementing change Knowledge of NHS and professional governance frameworks Strong interpersonal skills and the ability to build effective working relationships Paediatric experience is desirable, as is experience in staff supervision or basic management. You will be assertive, organised, and committed to delivering safe, high-quality care in a busy and evolving service. Our Values At Alder Hey, our values guide everything we do: Respect We value every individual and their contribution. Excellence We go the extra mile to provide outstanding care. Innovation We continually improve for the benefit of our patients. Together We work collaboratively across teams and services. Openness We communicate honestly and warmly with everyone we meet. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. All appointments are subject to an enhanced DBS check. Why Join Us? This is an exciting time to join a growing, forward-thinking GI Physiology service within a leading children s hospital. You will have the opportunity to shape service development, expand your specialist expertise, and work within a supportive multidisciplinary team dedicated to improving outcomes for children and families. If you are ready to take the next step in your career and contribute to a dynamic tertiary service, we encourage you to apply.
NFP People
Registration manager
NFP People
Registration manager We are seeking an experienced Registration manager to lead membership and registration services, ensuring an efficient, accurate and high-quality member experience. Position: Registration manager Hours: Full-time (9am-5pm Monday to Friday) Location: London / Hybrid and flexible working (once a month in London office) Salary: £47,608 per annum Closing date: 30 March 2026 Provisional interview dates: 2 April (online) and 9 April (F2F, London) About the role The Registration manager leads the day to day delivery of membership and registration services, ensuring that applications, renewals, declarations, resignations and member records are handled accurately, efficiently and in line with procedures. The role is responsible for smooth operations, CRM accuracy, and ensuring members have a positive experience. You will manage and support a team of 4 Registration officers, oversee customer service standards, monitor workloads, and keep processes up to date. You will ensure membership applications and changes are processed correctly, lead the annual renewals cycle, handle member enquiries, and maintain accurate data in the CRM system. You will also resolve system issues, produce operational reports, improve workflows, and work closely with other teams such as finance, communications and regulation. About you Role specific criteria: Experience delivering membership, registration or service operations in a membership body, regulator, charity or similar setting. Experience managing or supervising an operational team, including workload planning and performance oversight. Strong CRM and digital systems skills, with the ability to improve workflows and maintain high quality data (Salesforce desirable). Excellent organisational skills, able to manage multiple processes and deadlines. Ability to interpret operational data and produce clear performance reports. Experience maintaining accurate member or registrant records, including renewals or revalidation processes. Ability to work 9:00-17:00, Monday to Friday. Desirable criteria: Experience within a professional membership, accreditation or regulatory environment. Experience improving digital processes or streamlining operational workflows. Understanding of membership lifecycles (e.g., admissions, renewals, trainee transitions). Experience preparing operational insights or reports for senior stakeholders. You will work alongside colleagues from diverse backgrounds and collaborate with team members across the organisation. There will be scope for professional development and growth whilst working closely within a small team. In short, it is an opportunity to make a real difference. About the organisation As the leading professional body for psychotherapists and psychotherapeutic counsellors, the organisation represents training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities. Their charitable objectives are to promote: the art and science of psychotherapy and psychotherapeutic counselling for the benefit of the public research into psychotherapy and psychotherapeutic counselling methods and to disseminate the results of any such research high standards of education, training and practice in psychotherapy and psychotherapeutic counselling the wider provision of psychotherapy and psychotherapeutic counselling for all sections of the public. Benefits 25 days annual leave, plus 8 bank holidays extra leave during December office closure generous pension scheme with 8% employer contribution and salary sacrifice option occupational sick pay and enhanced maternity leave flexible working hours and hybrid working arrangements ongoing learning and development opportunities employee assistant programme with access to confidential counselling and mental health support flu vaccination and eyecare vouchers interest-free season ticket loans cycle to work scheme. Other roles you may have experience of could include; Membership Manager, Membership Services Manager, Registration Lead, Operations Manager, Membership Operations Manager, Customer Operations Manager, CRM Manager, Member Services Lead Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Mar 24, 2026
Full time
Registration manager We are seeking an experienced Registration manager to lead membership and registration services, ensuring an efficient, accurate and high-quality member experience. Position: Registration manager Hours: Full-time (9am-5pm Monday to Friday) Location: London / Hybrid and flexible working (once a month in London office) Salary: £47,608 per annum Closing date: 30 March 2026 Provisional interview dates: 2 April (online) and 9 April (F2F, London) About the role The Registration manager leads the day to day delivery of membership and registration services, ensuring that applications, renewals, declarations, resignations and member records are handled accurately, efficiently and in line with procedures. The role is responsible for smooth operations, CRM accuracy, and ensuring members have a positive experience. You will manage and support a team of 4 Registration officers, oversee customer service standards, monitor workloads, and keep processes up to date. You will ensure membership applications and changes are processed correctly, lead the annual renewals cycle, handle member enquiries, and maintain accurate data in the CRM system. You will also resolve system issues, produce operational reports, improve workflows, and work closely with other teams such as finance, communications and regulation. About you Role specific criteria: Experience delivering membership, registration or service operations in a membership body, regulator, charity or similar setting. Experience managing or supervising an operational team, including workload planning and performance oversight. Strong CRM and digital systems skills, with the ability to improve workflows and maintain high quality data (Salesforce desirable). Excellent organisational skills, able to manage multiple processes and deadlines. Ability to interpret operational data and produce clear performance reports. Experience maintaining accurate member or registrant records, including renewals or revalidation processes. Ability to work 9:00-17:00, Monday to Friday. Desirable criteria: Experience within a professional membership, accreditation or regulatory environment. Experience improving digital processes or streamlining operational workflows. Understanding of membership lifecycles (e.g., admissions, renewals, trainee transitions). Experience preparing operational insights or reports for senior stakeholders. You will work alongside colleagues from diverse backgrounds and collaborate with team members across the organisation. There will be scope for professional development and growth whilst working closely within a small team. In short, it is an opportunity to make a real difference. About the organisation As the leading professional body for psychotherapists and psychotherapeutic counsellors, the organisation represents training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities. Their charitable objectives are to promote: the art and science of psychotherapy and psychotherapeutic counselling for the benefit of the public research into psychotherapy and psychotherapeutic counselling methods and to disseminate the results of any such research high standards of education, training and practice in psychotherapy and psychotherapeutic counselling the wider provision of psychotherapy and psychotherapeutic counselling for all sections of the public. Benefits 25 days annual leave, plus 8 bank holidays extra leave during December office closure generous pension scheme with 8% employer contribution and salary sacrifice option occupational sick pay and enhanced maternity leave flexible working hours and hybrid working arrangements ongoing learning and development opportunities employee assistant programme with access to confidential counselling and mental health support flu vaccination and eyecare vouchers interest-free season ticket loans cycle to work scheme. Other roles you may have experience of could include; Membership Manager, Membership Services Manager, Registration Lead, Operations Manager, Membership Operations Manager, Customer Operations Manager, CRM Manager, Member Services Lead Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
2026 Summer Internship Programme - Artificial Intelligence & Quant, London
P2P
The Firm Brevan Howard Asset Management is one of the leading absolute return/hedge fund managers, overseeing assets on behalf of institutional investors from around the world, including pension funds, endowments, insurance companies, government agencies, private banks, and fund of funds. Brevan Howard was founded in 2002 and launched its flagship global macro strategy in April 2003. The firm currently manages over $34bn and engages predominantly in discretionary directional and relative value trading in fixed income, FX markets, and equities. BH Digital, a division within Brevan Howard that manages crypto and digital asset strategies was launched in 2022. The firm currently employs over 1,000 personnel worldwide, including over 400 investment professionals. This global presence gives Brevan Howard the ability to identify and source attractive investment opportunities, as well as investment management talent wherever they may be. Brevan Howard has won several industry awards for excellence in risk management, operational robustness, and investment performance. The firm's main hubs are in London, Jersey, Geneva, New York, Austin, Hong Kong, Singapore, Abu Dhabi and Bengaluru. Overview & Responsibilities Our ten-week Summer Internship Programme seeks to hire ambitious, enthusiastic candidates with strong mathematical and quantitative backgrounds, coding skills, a demonstrable passion for markets, and an interest in working across all facets of quantitative analysis. Interns will work with our Quant teams building front-office tools, analysing data, contributing to the core analytics library, and integrating AI into analytical systems. Our Internship Programme starts with one-week in-depth training to prepare interns for the desk. This covers a range of topics relating to Financial Markets including Macroeconomics, FX, Digital Assets, Interest Rate Derivatives, Equity Rates, Bonds, Credit and Fixed Income, Trading Strategies, Risk Management, Excel and Python. Additionally, interns will benefit from key talks, a mentor programme, social events and interactions with some of the most respected and talented individuals in their field. During the programme, working in a fast-paced environment, interns will work with Quants and PMs to contribute to the central analysis platform. Projects can include developing the core analytics library (Fixed Income, FX, Credit, Equity etc), integrating AI into trading tools, and working with PMs to develop trading strategies, signals and back testing. This internship is devised to provide candidates with an invaluable education on the workings of a macro hedge fund from a quantitative and technological perspective, and to determine if Brevan Howard and the intern are a compatible fit. The goal of our summer internship programme is to convert top performing interns to our 2027 Graduate Programme. Qualifications & Requirements A penultimate year undergraduate or master's student at a leading University and on course for a minimum of a 2:1 / 3.6 GPA - completed and awarded before July 2027 Bachelor's or master's degree in Mathematics, Physics, Computer Science, Quantitative or a STEM related field Strong mathematic, quantitative and problem-solving capabilities Programming experience in Python and strong general technical skills A demonstrated interest in AI and the ability to explain fundamental concepts A demonstrated interest and passion for financial markets Ability to work independently and collaboratively as part of a team Entrepreneurial spirit Strong communication and interpersonal skills Can prioritise, manage and deliver on multiple projects to investment teams accordingly Outstanding organisation skills and strong attention to detail Exemplary professionalism with internal and external clients Exceptional written and verbal communication skills in English
Mar 24, 2026
Full time
The Firm Brevan Howard Asset Management is one of the leading absolute return/hedge fund managers, overseeing assets on behalf of institutional investors from around the world, including pension funds, endowments, insurance companies, government agencies, private banks, and fund of funds. Brevan Howard was founded in 2002 and launched its flagship global macro strategy in April 2003. The firm currently manages over $34bn and engages predominantly in discretionary directional and relative value trading in fixed income, FX markets, and equities. BH Digital, a division within Brevan Howard that manages crypto and digital asset strategies was launched in 2022. The firm currently employs over 1,000 personnel worldwide, including over 400 investment professionals. This global presence gives Brevan Howard the ability to identify and source attractive investment opportunities, as well as investment management talent wherever they may be. Brevan Howard has won several industry awards for excellence in risk management, operational robustness, and investment performance. The firm's main hubs are in London, Jersey, Geneva, New York, Austin, Hong Kong, Singapore, Abu Dhabi and Bengaluru. Overview & Responsibilities Our ten-week Summer Internship Programme seeks to hire ambitious, enthusiastic candidates with strong mathematical and quantitative backgrounds, coding skills, a demonstrable passion for markets, and an interest in working across all facets of quantitative analysis. Interns will work with our Quant teams building front-office tools, analysing data, contributing to the core analytics library, and integrating AI into analytical systems. Our Internship Programme starts with one-week in-depth training to prepare interns for the desk. This covers a range of topics relating to Financial Markets including Macroeconomics, FX, Digital Assets, Interest Rate Derivatives, Equity Rates, Bonds, Credit and Fixed Income, Trading Strategies, Risk Management, Excel and Python. Additionally, interns will benefit from key talks, a mentor programme, social events and interactions with some of the most respected and talented individuals in their field. During the programme, working in a fast-paced environment, interns will work with Quants and PMs to contribute to the central analysis platform. Projects can include developing the core analytics library (Fixed Income, FX, Credit, Equity etc), integrating AI into trading tools, and working with PMs to develop trading strategies, signals and back testing. This internship is devised to provide candidates with an invaluable education on the workings of a macro hedge fund from a quantitative and technological perspective, and to determine if Brevan Howard and the intern are a compatible fit. The goal of our summer internship programme is to convert top performing interns to our 2027 Graduate Programme. Qualifications & Requirements A penultimate year undergraduate or master's student at a leading University and on course for a minimum of a 2:1 / 3.6 GPA - completed and awarded before July 2027 Bachelor's or master's degree in Mathematics, Physics, Computer Science, Quantitative or a STEM related field Strong mathematic, quantitative and problem-solving capabilities Programming experience in Python and strong general technical skills A demonstrated interest in AI and the ability to explain fundamental concepts A demonstrated interest and passion for financial markets Ability to work independently and collaboratively as part of a team Entrepreneurial spirit Strong communication and interpersonal skills Can prioritise, manage and deliver on multiple projects to investment teams accordingly Outstanding organisation skills and strong attention to detail Exemplary professionalism with internal and external clients Exceptional written and verbal communication skills in English
Maintenance Engineer
MediRecruit Cambridge, Cambridgeshire
Maintenance Engineer - Operations Group - Estates & Facilities - LMB 2787 Open Date: 25/02/2026, 08:00 Close Date: 25/03/2026, 23:55 The MRC Laboratory of Molecular Biology (LMB) is one of the birthplaces of modern molecular biology and has played an important role in the development of many new techniques, most notably protein crystallography, cryo electron microscopy, DNA sequencing and monoclonal antibodies. The LMB has a clear goal of understanding biological processes at the molecular level, with the ultimate aim of using this knowledge to tackle specific problems in human health and disease. We aim to tackle difficult, long term problems, which often require investment over many years. Overall purpose As a member of the Estates and Facilities team at the MRC Laboratory of Molecular Biology (LMB) you will be working as a Maintenance Technician. Dependant on your experience and expertise, your focus will be either electrical or mechanical. In this role, you will be responsible for the electrical or mechanical servicing and repairs at the main LMB building and other LMB sites on the Cambridge Biomedical Campus and Babraham Research Campus. The workload is varied, and priorities can change at short notice. Training and development will be provided to assist you with your job responsibilities. Main duties / Key responsibilities Providing planned and preventive maintenance (PPM) and reactive maintenance (RM) on plant systems and services. Undertaking works on behalf of the Estates & Facilities team including supervising external service providers and contractors. Liaising with end users to plan maintenance works or project works as required. Operating the computer controlled Building Management Systems (BMS) to monitor and identify fault diagnostics, taking the appropriate action to resolve these. Overseeing the operation of the steam boilers and systems. Steam is used extensively throughout our sites and training will be given as required. Assisting with the training and mentoring of apprentices. On call duties approximately 6 8 weeks per annum on a rota basis, responding to callouts when off site, including weekend. You will receive an additional payment when on call/call out. Working relationships Reporting to the Services Coordinator and part of the Estates and Facilities team. Interacting with external service providers and contractors. Education / qualifications / training required Essential: Completed a recognised electrical or mechanical apprenticeship or hold the equivalent qualification. Full UK driving licence holder. Must live within 45 minutes of the LMB in order to reach sites in a reasonable time when on call/call out. Desirable: Experience of completing risk assessments for work activities. Formal training/qualifications relating to steam boilers, including analysis of steam systems and boiler water treatment. Boiler Operation Accreditation Scheme (BOAS) certificate. Previous work experience required Essential: Experience of working in a complex building with responsibility for electrical or mechanical systems. Knowledge and experience Essential: Good working knowledge of engineering services coupled with a good understanding of all aspects of building maintenance. Experience of using a Building Management System (BMS). An understanding of Heating, Ventilation, and Air Conditioning (HVAC) systems. Competent IT user. Desirable: An understanding of statutory maintenance requirements. Personal skills / behaviours / qualities Essential: Excellent interpersonal skills with the ability to work closely and effectively with staff at all levels. Ability to plan and prioritise work without or under limited supervision. Ability to use initiative when required. Further Information Corporate/Local responsibilities & requirements: You must at all times carry out your responsibilities with due regard to the UKRI: Code of Conduct; Equality, Diversity and Inclusion policy; Health and Safety policy; Data Protection policy. Job descriptions should be reviewed on a regular basis and at the annual appraisal. Any changes should be made and agreed between you and your manager. The role holder will be required to have the appropriate level of security screening/vetting required for the role. UKRI reserves the right to run or re-run security clearance as required during the course of employment. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. The MRC is a unique working environment where scientific researchers and professional support staff can actively partake in world class innovation and collaboration opportunities and their skills and knowledge through accessing a wide catalogue of training & development, including professional registration with the Science Council. In addition, MRC (part of UKRI) provides its community of employees access to a whole host of useful benefits, including a defined benefit pension scheme and excellent holiday entitlement (30 days plus 2.5 privilege days & 8 bank holidays), family friendly policies (6 months full pay maternity & adoption leave), a range of shopping/travel discounts, access to our Employee Assistant Programme Scheme, Health and Wellbeing Support and a salary sacrifice cycle to work scheme. Please follow this link to find out more - Benefits. Our success is dependent on our ability to embrace diversity and draw on the skills, understanding and experience of all our people. We warmly invite people from diverse backgrounds and heritage, including people who identify as having a disability, to apply for a role that excites them. As "Disability Confident" employers, any candidate who opts into the scheme and best meets the essential criteria, will be shortlisted for interview. UKRI supports research in areas that include animal health, agriculture and food security, and bioscience for health which includes research on animals, genetic modification and stem cell research. Whilst you may not have direct involvement in this type of research, you should consider whether this conflicts with your personal values or beliefs. Copyright 2015. Medical Research Council.
Mar 23, 2026
Full time
Maintenance Engineer - Operations Group - Estates & Facilities - LMB 2787 Open Date: 25/02/2026, 08:00 Close Date: 25/03/2026, 23:55 The MRC Laboratory of Molecular Biology (LMB) is one of the birthplaces of modern molecular biology and has played an important role in the development of many new techniques, most notably protein crystallography, cryo electron microscopy, DNA sequencing and monoclonal antibodies. The LMB has a clear goal of understanding biological processes at the molecular level, with the ultimate aim of using this knowledge to tackle specific problems in human health and disease. We aim to tackle difficult, long term problems, which often require investment over many years. Overall purpose As a member of the Estates and Facilities team at the MRC Laboratory of Molecular Biology (LMB) you will be working as a Maintenance Technician. Dependant on your experience and expertise, your focus will be either electrical or mechanical. In this role, you will be responsible for the electrical or mechanical servicing and repairs at the main LMB building and other LMB sites on the Cambridge Biomedical Campus and Babraham Research Campus. The workload is varied, and priorities can change at short notice. Training and development will be provided to assist you with your job responsibilities. Main duties / Key responsibilities Providing planned and preventive maintenance (PPM) and reactive maintenance (RM) on plant systems and services. Undertaking works on behalf of the Estates & Facilities team including supervising external service providers and contractors. Liaising with end users to plan maintenance works or project works as required. Operating the computer controlled Building Management Systems (BMS) to monitor and identify fault diagnostics, taking the appropriate action to resolve these. Overseeing the operation of the steam boilers and systems. Steam is used extensively throughout our sites and training will be given as required. Assisting with the training and mentoring of apprentices. On call duties approximately 6 8 weeks per annum on a rota basis, responding to callouts when off site, including weekend. You will receive an additional payment when on call/call out. Working relationships Reporting to the Services Coordinator and part of the Estates and Facilities team. Interacting with external service providers and contractors. Education / qualifications / training required Essential: Completed a recognised electrical or mechanical apprenticeship or hold the equivalent qualification. Full UK driving licence holder. Must live within 45 minutes of the LMB in order to reach sites in a reasonable time when on call/call out. Desirable: Experience of completing risk assessments for work activities. Formal training/qualifications relating to steam boilers, including analysis of steam systems and boiler water treatment. Boiler Operation Accreditation Scheme (BOAS) certificate. Previous work experience required Essential: Experience of working in a complex building with responsibility for electrical or mechanical systems. Knowledge and experience Essential: Good working knowledge of engineering services coupled with a good understanding of all aspects of building maintenance. Experience of using a Building Management System (BMS). An understanding of Heating, Ventilation, and Air Conditioning (HVAC) systems. Competent IT user. Desirable: An understanding of statutory maintenance requirements. Personal skills / behaviours / qualities Essential: Excellent interpersonal skills with the ability to work closely and effectively with staff at all levels. Ability to plan and prioritise work without or under limited supervision. Ability to use initiative when required. Further Information Corporate/Local responsibilities & requirements: You must at all times carry out your responsibilities with due regard to the UKRI: Code of Conduct; Equality, Diversity and Inclusion policy; Health and Safety policy; Data Protection policy. Job descriptions should be reviewed on a regular basis and at the annual appraisal. Any changes should be made and agreed between you and your manager. The role holder will be required to have the appropriate level of security screening/vetting required for the role. UKRI reserves the right to run or re-run security clearance as required during the course of employment. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. The MRC is a unique working environment where scientific researchers and professional support staff can actively partake in world class innovation and collaboration opportunities and their skills and knowledge through accessing a wide catalogue of training & development, including professional registration with the Science Council. In addition, MRC (part of UKRI) provides its community of employees access to a whole host of useful benefits, including a defined benefit pension scheme and excellent holiday entitlement (30 days plus 2.5 privilege days & 8 bank holidays), family friendly policies (6 months full pay maternity & adoption leave), a range of shopping/travel discounts, access to our Employee Assistant Programme Scheme, Health and Wellbeing Support and a salary sacrifice cycle to work scheme. Please follow this link to find out more - Benefits. Our success is dependent on our ability to embrace diversity and draw on the skills, understanding and experience of all our people. We warmly invite people from diverse backgrounds and heritage, including people who identify as having a disability, to apply for a role that excites them. As "Disability Confident" employers, any candidate who opts into the scheme and best meets the essential criteria, will be shortlisted for interview. UKRI supports research in areas that include animal health, agriculture and food security, and bioscience for health which includes research on animals, genetic modification and stem cell research. Whilst you may not have direct involvement in this type of research, you should consider whether this conflicts with your personal values or beliefs. Copyright 2015. Medical Research Council.
Gem Partnership Ltd
Specifications Technologist
Gem Partnership Ltd York, Yorkshire
Specifications Technologist Job Overview: We are seeking a detail-oriented and proactive Specification Technologist to support our Clients Technical Manager and wider team in ensuring product compliance, quality assurance, and accurate technical documentation. This role is integral to maintaining high standards across artwork, labelling, product specifications, and operational processes. You will work closely with multiple departments, including procurement, production, and QA, to ensure our products meet regulatory requirements and customer expectations. Assisting with process plans, HACCP, and risk assessments. Key Responsibilities: Artwork & Labelling: Create and manage artwork briefs for new and seasonal products. Review and approve artwork in collaboration with the Technical Manager. Create and update labels and product specifications. Compliance & Documentation: Ensure product compliance. Request and verify product specifications from suppliers. Complete customer product information requests (e.g., allergens, palm oil, sustainability). Quality Assurance Support: Assist QA checks and audit walks and schedules (e.g., glass and hard plastics). Data & Reporting: Generate data logger reports for temperature and humidity in production areas. Maintain and update operational and QA documentation; create new resources as needed. Generate Customer Complaint reports. Issue Management: Assist in Investigating, Root Cause analysis and log complaints, issues, and non-conformances. Requirements: Experience in food labelling, technical administration, or food production (training provided). Qualifications in Food Technology, Food Science, or a related discipline are desirable. Strong IT skills, particularly Excel; experience with food labelling programs is an advantage. Excellent attention to detail and ability to manage multiple tasks. Proactive, logical thinker with strong critical thinking skills. Team player who takes responsibility and works collaboratively. This vacancy is being advertised on behalf of Gem Partnership Ltd who are trading as a recruitment agency. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website to get free, expert advice for safer job search Due to the high volume of applications we receive, we are unable to contact every candidate individually. If you do not hear from us within 7 days of submitting your application, please assume that you have not been shortlisted on this occasion. We are committed to fair, consistent, and inclusive recruitment practices, and all applications are reviewed in line with relevant employment legislation and our equal opportunities principles.
Mar 23, 2026
Full time
Specifications Technologist Job Overview: We are seeking a detail-oriented and proactive Specification Technologist to support our Clients Technical Manager and wider team in ensuring product compliance, quality assurance, and accurate technical documentation. This role is integral to maintaining high standards across artwork, labelling, product specifications, and operational processes. You will work closely with multiple departments, including procurement, production, and QA, to ensure our products meet regulatory requirements and customer expectations. Assisting with process plans, HACCP, and risk assessments. Key Responsibilities: Artwork & Labelling: Create and manage artwork briefs for new and seasonal products. Review and approve artwork in collaboration with the Technical Manager. Create and update labels and product specifications. Compliance & Documentation: Ensure product compliance. Request and verify product specifications from suppliers. Complete customer product information requests (e.g., allergens, palm oil, sustainability). Quality Assurance Support: Assist QA checks and audit walks and schedules (e.g., glass and hard plastics). Data & Reporting: Generate data logger reports for temperature and humidity in production areas. Maintain and update operational and QA documentation; create new resources as needed. Generate Customer Complaint reports. Issue Management: Assist in Investigating, Root Cause analysis and log complaints, issues, and non-conformances. Requirements: Experience in food labelling, technical administration, or food production (training provided). Qualifications in Food Technology, Food Science, or a related discipline are desirable. Strong IT skills, particularly Excel; experience with food labelling programs is an advantage. Excellent attention to detail and ability to manage multiple tasks. Proactive, logical thinker with strong critical thinking skills. Team player who takes responsibility and works collaboratively. This vacancy is being advertised on behalf of Gem Partnership Ltd who are trading as a recruitment agency. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website to get free, expert advice for safer job search Due to the high volume of applications we receive, we are unable to contact every candidate individually. If you do not hear from us within 7 days of submitting your application, please assume that you have not been shortlisted on this occasion. We are committed to fair, consistent, and inclusive recruitment practices, and all applications are reviewed in line with relevant employment legislation and our equal opportunities principles.
Assistant Health & Safety Manager
Buildspace Group
Arguably one of the most exciting Health & Safety positionsto hit the market in2026! Our client is a Tier 1 Construction Main Contractor that specialises in major technical buildings projects - Data Centres, Pharma & Life Sciences, Advanced Manufacturing, Industrial & Logistics. Having recently secured a massive Data Centre build project in North West London, we are helping to build out a "best in click apply for full job details
Mar 23, 2026
Full time
Arguably one of the most exciting Health & Safety positionsto hit the market in2026! Our client is a Tier 1 Construction Main Contractor that specialises in major technical buildings projects - Data Centres, Pharma & Life Sciences, Advanced Manufacturing, Industrial & Logistics. Having recently secured a massive Data Centre build project in North West London, we are helping to build out a "best in click apply for full job details
Materials Lab Technician & Data Analyst
Rayner Surgical Group Crawley, Sussex
Are you ready to combine your chemistry expertise & lab experience with data analysis to make a real impact? An exciting opportunity has arisen for a Materials Laboratory Technician & Data Analyst to join our team based in Crawley. This is a varied and hands-on role combining laboratory operations with meaningful data analysis. You will support the daily running of the Rayner Materials Test Laboratory while partnering with the Quality Engineering team to turn data into insight that drives performance and improvement. You'll spend 4 days per week in the Laboratory and 1 day per week in the office, offering a dynamic balance between practical and analytical work. What You'll Be Doing: Manufacturing batches of liquid raw materials to support business operations, including Reperin and OUA. Accurately weighing and mixing large quantities of chemicals, including the technical handling of organic compounds. Conducting chemical analysis and maintaining precise laboratory records. Performing Quality Assurance data analysis and producing quality impact reports. CAPA data analysis and reporting. Reperin / OUA process performance analysis. Providing Hydrophobic Manufacturing and Line 3 support. Supporting RayCoat manufacturing operations. Contributing to continuous improvement initiatives and project work. Designing and maintaining Power BI dashboards to deliver real-time and trend-based insights. Please note: this role requires heavy lifting of large volumes of chemicals . Skills & Experience Required: Essential: Degree, equivalent qualification, or equivalent experience in a science, clinical, or engineering discipline. Strong computer literacy with good knowledge of MS Office. Hands on laboratory experience (e.g. weighing and measuring chemicals). Previous experience in a data analyst role. Confident and competent in Excel. Desirable: Experience in a microbiology laboratory within the food, consumer, pharmaceutical, or medical device industry. Experience with chemical synthesis. Experience with chemical analysis. Working knowledge of Power BI. What We Can Offer You: Competitive payfor financial security & stability Annual Wellbeing Reimbursement of £300(for Spa Treatments, Gym Memberships, Dentistry & more!) On site Parkingfor convenience and cost efficiency Ongoing technical trainingto help you succeed and progress Recognition Programsthat celebrate teamwork & individual contributions Supportive Team Culturebuilt on collaboration & respect Pension Planto secure your future Cycle to Work Schemeto stay active and eco friendly Enhanced Parental Payto support growing families Referral Bonusto be rewarded for recommending talent Stage 1: Once you submit your application, our Talent Resourcing team will carefully review your details. Stage 2: If your application matches the role requirements, our Talent Resourcer will contact you to arrange a short screening call. Stage 3: If you are successful in the screening call stage, you will be invited to a face to face interview with our Microbiological Laboratory Manager.
Mar 23, 2026
Full time
Are you ready to combine your chemistry expertise & lab experience with data analysis to make a real impact? An exciting opportunity has arisen for a Materials Laboratory Technician & Data Analyst to join our team based in Crawley. This is a varied and hands-on role combining laboratory operations with meaningful data analysis. You will support the daily running of the Rayner Materials Test Laboratory while partnering with the Quality Engineering team to turn data into insight that drives performance and improvement. You'll spend 4 days per week in the Laboratory and 1 day per week in the office, offering a dynamic balance between practical and analytical work. What You'll Be Doing: Manufacturing batches of liquid raw materials to support business operations, including Reperin and OUA. Accurately weighing and mixing large quantities of chemicals, including the technical handling of organic compounds. Conducting chemical analysis and maintaining precise laboratory records. Performing Quality Assurance data analysis and producing quality impact reports. CAPA data analysis and reporting. Reperin / OUA process performance analysis. Providing Hydrophobic Manufacturing and Line 3 support. Supporting RayCoat manufacturing operations. Contributing to continuous improvement initiatives and project work. Designing and maintaining Power BI dashboards to deliver real-time and trend-based insights. Please note: this role requires heavy lifting of large volumes of chemicals . Skills & Experience Required: Essential: Degree, equivalent qualification, or equivalent experience in a science, clinical, or engineering discipline. Strong computer literacy with good knowledge of MS Office. Hands on laboratory experience (e.g. weighing and measuring chemicals). Previous experience in a data analyst role. Confident and competent in Excel. Desirable: Experience in a microbiology laboratory within the food, consumer, pharmaceutical, or medical device industry. Experience with chemical synthesis. Experience with chemical analysis. Working knowledge of Power BI. What We Can Offer You: Competitive payfor financial security & stability Annual Wellbeing Reimbursement of £300(for Spa Treatments, Gym Memberships, Dentistry & more!) On site Parkingfor convenience and cost efficiency Ongoing technical trainingto help you succeed and progress Recognition Programsthat celebrate teamwork & individual contributions Supportive Team Culturebuilt on collaboration & respect Pension Planto secure your future Cycle to Work Schemeto stay active and eco friendly Enhanced Parental Payto support growing families Referral Bonusto be rewarded for recommending talent Stage 1: Once you submit your application, our Talent Resourcing team will carefully review your details. Stage 2: If your application matches the role requirements, our Talent Resourcer will contact you to arrange a short screening call. Stage 3: If you are successful in the screening call stage, you will be invited to a face to face interview with our Microbiological Laboratory Manager.
Manager, AI Services Consulting
Zendesk, Inc.
Job Description# Manager - AI Services Consulting (Manager) Customer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Mar 23, 2026
Full time
Job Description# Manager - AI Services Consulting (Manager) Customer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Site Food Safety Lead - Kendal Nutricare
Dairy Chain Kendal, Cumbria
Digital Dairy Chain - Site Food Safety Lead - Kendal Nutricare About us We are a rapid-growthscale-up disrupting the infant nutrition space through our award-winning brand Kendamil - the only infant milk made in Britain, proudly used by the British Royal Family and uniquely crafted locally using British full cream milk, without the nasties. Our company, Kendal Nutricare, is a 150-person team passionate about giving children a better start to life. We're proud to be a Queens' Award winning business and to be ranked by the Financial Times as one of Europe's 1000 Fastest Growing Companies in 2025. We're on an exciting path - join us! The Role As the Food Safety Lead at our Kendal site, you will play a key role in maintaining and continuously improving the site's Food Safety Management System (FSMS) in line with UK, EU, and FDA standards. You will ensure robust compliance for both domestic and export markets - with particular focus on U.S. FDA and FSMA requirements for infant formula - while leading validation activities and fostering a strong culture of food safety across the site. Responsibilities Food Safety Management & Compliance Lead the development, implementation, and maintenance of the site's FSMS in line with HACCP principles and international standards for infant formula. Monitor and review programs to ensure full compliance with UK, EU, and FDA regulations. Conduct internal audits, inspections, and risk assessments to proactively identify and mitigate food safety risks. FDA Compliance (U.S. Exports) Act as the site's expert on FDA and PCQI regulations to maintain export readiness to the United State. Manage all food safety documentation and processes required for FDA and FSMA compliance. Partner with Regulatory Affairs to ensure alignment with evolving U.S. regulatory requirements. Lead the development, execution, and documentation of validation activities across the FSMS. Oversee validation programs including: Clean-in-Place (CIP) systems; Allergen cleaning and control; Thermal process validations (e.g., pasteurisation, UHT) Ensure all validations are scientifically sound, risk-based, and compliant with regulatory standards (FDA, Codex, EU). Maintain validation master plans, protocols, and reports, ensuring timely review and revalidation. Training & Team Development Provide leadership, coaching, and technical support to food safety and hygiene teams. Deliver training on food safety, allergen management, validation protocols, and FDA compliance. Foster a proactive, site-wide food safety culture through education and engagement. Continuous Improvement & Risk Management Analyse food safety performance data and lead root cause investigations. Drive continuous improvement and corrective/preventive actions (CAPA). Identify opportunities to strengthen food safety systems, validation, and regulatory readiness. Monitor and review programs to ensure full compliance with UK, EU, and FDA regulations. Conduct internal audits, inspections, and risk assessments to proactively identify and mitigate food safety risks. What you'll need Degree in Food Science, Microbiology, Food Technology, or a related discipline. Formal qualifications in HACCP, PCQI, and/or food safety auditing. Minimum 5 years' experience in food safety or quality within a food manufacturing environment - ideally in infant formula or high-care dairy. Strong knowledge of FDA regulations, PCQI responsibilities, and U.S. export compliance. Demonstrated success in leading validation programs (cleaning, allergen, and thermal processes). In-depth understanding of FSMS principles, food microbiology, allergen management, and hygienic design. Skilled in validation lifecycle management - from protocol design to data interpretation. Knowledge of BRC, ISO 22000, Codex Alimentarius, and CFR Title 21. Excellent analytical, communication, and leadership skills, with the ability to influence across teams. Lead Auditor qualification would be an advantage. What you'll get from us The opportunity to work for the fastest growing infant milk brand in Europe, alongside a young talented team dedicated to serving thousands of passionate customers. We offer 28 days holiday (incl. bank holidays) with additional holidays granted each year for the first 5 years, a pension scheme, Employee Assistance Programme, Life Assurance at 2 x basic salary, on-site parking, subsidised breakfast and childcare vouchers. Oh and did we mention our factory is located in the heart of the beautiful English Lake District? If this sounds like a role for you, email Magdalena Klonowska Senior Talent Acquisition Specialist & Onboarding Coordinator, () with your CV and a note on why you're right for the job - we can't wait to meet you! Additional Opportunities Join the Officers' Association Scotland upcoming networking event free of charge to meet service-leavers actively seeking new opportunities. Engage directly with veterans, explore transferable skills, and strengthen your workforce with disciplined, committed individuals. Participating demonstrates your commitment to a forces-friendly workplace, helping you attract loyal, skilled employees in a sector facing skills shortages. Disposition Technician - Quality Team Routine dispositioning of products across all stages of internal and external production. Monitor and respond to customer and vendor complaints. Conduct detailed investigations. Drive continuous quality improvement through the implementation of effective Corrective and Preventive Actions (CAPA). QA Auditor - Factory Team Audit, monitor, and evaluate the organization's quality systems and procedures. Assist in resolving non-conformances and customer complaints. Support operational teams by maintaining high technical and quality standards in line with business objectives. Ensure compliance with Quality Management Systems and Good Manufacturing Practices (GMP). Assistant Manager - Grassland Youngstock Rearing Team Look after 1600 dairy replacements at the Overgarrel Farm. Assist in overseeing the rearing team. Support the transition of current team members moving for family reasons.
Mar 23, 2026
Full time
Digital Dairy Chain - Site Food Safety Lead - Kendal Nutricare About us We are a rapid-growthscale-up disrupting the infant nutrition space through our award-winning brand Kendamil - the only infant milk made in Britain, proudly used by the British Royal Family and uniquely crafted locally using British full cream milk, without the nasties. Our company, Kendal Nutricare, is a 150-person team passionate about giving children a better start to life. We're proud to be a Queens' Award winning business and to be ranked by the Financial Times as one of Europe's 1000 Fastest Growing Companies in 2025. We're on an exciting path - join us! The Role As the Food Safety Lead at our Kendal site, you will play a key role in maintaining and continuously improving the site's Food Safety Management System (FSMS) in line with UK, EU, and FDA standards. You will ensure robust compliance for both domestic and export markets - with particular focus on U.S. FDA and FSMA requirements for infant formula - while leading validation activities and fostering a strong culture of food safety across the site. Responsibilities Food Safety Management & Compliance Lead the development, implementation, and maintenance of the site's FSMS in line with HACCP principles and international standards for infant formula. Monitor and review programs to ensure full compliance with UK, EU, and FDA regulations. Conduct internal audits, inspections, and risk assessments to proactively identify and mitigate food safety risks. FDA Compliance (U.S. Exports) Act as the site's expert on FDA and PCQI regulations to maintain export readiness to the United State. Manage all food safety documentation and processes required for FDA and FSMA compliance. Partner with Regulatory Affairs to ensure alignment with evolving U.S. regulatory requirements. Lead the development, execution, and documentation of validation activities across the FSMS. Oversee validation programs including: Clean-in-Place (CIP) systems; Allergen cleaning and control; Thermal process validations (e.g., pasteurisation, UHT) Ensure all validations are scientifically sound, risk-based, and compliant with regulatory standards (FDA, Codex, EU). Maintain validation master plans, protocols, and reports, ensuring timely review and revalidation. Training & Team Development Provide leadership, coaching, and technical support to food safety and hygiene teams. Deliver training on food safety, allergen management, validation protocols, and FDA compliance. Foster a proactive, site-wide food safety culture through education and engagement. Continuous Improvement & Risk Management Analyse food safety performance data and lead root cause investigations. Drive continuous improvement and corrective/preventive actions (CAPA). Identify opportunities to strengthen food safety systems, validation, and regulatory readiness. Monitor and review programs to ensure full compliance with UK, EU, and FDA regulations. Conduct internal audits, inspections, and risk assessments to proactively identify and mitigate food safety risks. What you'll need Degree in Food Science, Microbiology, Food Technology, or a related discipline. Formal qualifications in HACCP, PCQI, and/or food safety auditing. Minimum 5 years' experience in food safety or quality within a food manufacturing environment - ideally in infant formula or high-care dairy. Strong knowledge of FDA regulations, PCQI responsibilities, and U.S. export compliance. Demonstrated success in leading validation programs (cleaning, allergen, and thermal processes). In-depth understanding of FSMS principles, food microbiology, allergen management, and hygienic design. Skilled in validation lifecycle management - from protocol design to data interpretation. Knowledge of BRC, ISO 22000, Codex Alimentarius, and CFR Title 21. Excellent analytical, communication, and leadership skills, with the ability to influence across teams. Lead Auditor qualification would be an advantage. What you'll get from us The opportunity to work for the fastest growing infant milk brand in Europe, alongside a young talented team dedicated to serving thousands of passionate customers. We offer 28 days holiday (incl. bank holidays) with additional holidays granted each year for the first 5 years, a pension scheme, Employee Assistance Programme, Life Assurance at 2 x basic salary, on-site parking, subsidised breakfast and childcare vouchers. Oh and did we mention our factory is located in the heart of the beautiful English Lake District? If this sounds like a role for you, email Magdalena Klonowska Senior Talent Acquisition Specialist & Onboarding Coordinator, () with your CV and a note on why you're right for the job - we can't wait to meet you! Additional Opportunities Join the Officers' Association Scotland upcoming networking event free of charge to meet service-leavers actively seeking new opportunities. Engage directly with veterans, explore transferable skills, and strengthen your workforce with disciplined, committed individuals. Participating demonstrates your commitment to a forces-friendly workplace, helping you attract loyal, skilled employees in a sector facing skills shortages. Disposition Technician - Quality Team Routine dispositioning of products across all stages of internal and external production. Monitor and respond to customer and vendor complaints. Conduct detailed investigations. Drive continuous quality improvement through the implementation of effective Corrective and Preventive Actions (CAPA). QA Auditor - Factory Team Audit, monitor, and evaluate the organization's quality systems and procedures. Assist in resolving non-conformances and customer complaints. Support operational teams by maintaining high technical and quality standards in line with business objectives. Ensure compliance with Quality Management Systems and Good Manufacturing Practices (GMP). Assistant Manager - Grassland Youngstock Rearing Team Look after 1600 dairy replacements at the Overgarrel Farm. Assist in overseeing the rearing team. Support the transition of current team members moving for family reasons.

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