Adecco are please to be recruiting for a Administration Assistant to work within the Cumbria Constabulary Are you an enthusiastic and organised individual with a passion for administration? Our client in the public sector is looking for a dedicated Admin Support professional to join their Central Ticket Office team! This temporary role offers an exciting opportunity to contribute to the effective operation of a vital public service, with an hourly rate of 13.10. Contract Type: Temporary End Date: January 2027 (12 months) Working Pattern: Full Time Monday to Friday 9am to 5pm 37 hours per week Why Join Us? At our client's organisation, you will play a pivotal role in providing essential administrative support to all staff. Your efforts will help ensure the smooth operation of the Central Ticket Office, making a real difference in the community. Key Responsibilities: Open and record all incoming post on the National Fixed Penalty System. Process post through scanning and the Electronic Document Management System for prompt decisions. Produce daily prints and check all documents for future court action. Manage enquiries received in the Central Ticket Office email, ensuring timely responses. Operate the electronic mailing system, preparing documents for posting. Handle payments for transfers to the Fixed Penalty Office. Generate correspondence using Microsoft Word and the National Fixed Penalty System. Assist with processing driver admissions and checking for any discrepancies. Address enquiries from the public, remaining calm and professional, even in challenging situations. Liaise with Police Officers and Fixed Penalty Offices to resolve queries. Maintain accurate records in compliance with Data Protection regulations. What We're Looking For: The ideal candidate will possess: English GCSE (A-C) or equivalent. RSA II or equivalent experience. Clerical experience, demonstrating strong administrative skills. Proficiency in Microsoft Word, Microsoft Outlook, and IT literacy. Exceptional time management skills and the ability to prioritise tasks under pressure. Experience in customer service, particularly with public interactions. Conflict resolution skills to handle enquiries tactfully and assertively. Join Us! If you're ready to step into a role that offers variety and the chance to support the public sector, we want to hear from you! Your contributions will not only help in processing around 42,000 fixed penalties annually, which generates significant revenue, but also ensure that the community receives timely and accurate information. Apply today and become a part of a dynamic team where your skills will shine, and your efforts will be valued! Our client is an equal opportunities employer and welcomes applications from all sectors of the community. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Mar 04, 2026
Seasonal
Adecco are please to be recruiting for a Administration Assistant to work within the Cumbria Constabulary Are you an enthusiastic and organised individual with a passion for administration? Our client in the public sector is looking for a dedicated Admin Support professional to join their Central Ticket Office team! This temporary role offers an exciting opportunity to contribute to the effective operation of a vital public service, with an hourly rate of 13.10. Contract Type: Temporary End Date: January 2027 (12 months) Working Pattern: Full Time Monday to Friday 9am to 5pm 37 hours per week Why Join Us? At our client's organisation, you will play a pivotal role in providing essential administrative support to all staff. Your efforts will help ensure the smooth operation of the Central Ticket Office, making a real difference in the community. Key Responsibilities: Open and record all incoming post on the National Fixed Penalty System. Process post through scanning and the Electronic Document Management System for prompt decisions. Produce daily prints and check all documents for future court action. Manage enquiries received in the Central Ticket Office email, ensuring timely responses. Operate the electronic mailing system, preparing documents for posting. Handle payments for transfers to the Fixed Penalty Office. Generate correspondence using Microsoft Word and the National Fixed Penalty System. Assist with processing driver admissions and checking for any discrepancies. Address enquiries from the public, remaining calm and professional, even in challenging situations. Liaise with Police Officers and Fixed Penalty Offices to resolve queries. Maintain accurate records in compliance with Data Protection regulations. What We're Looking For: The ideal candidate will possess: English GCSE (A-C) or equivalent. RSA II or equivalent experience. Clerical experience, demonstrating strong administrative skills. Proficiency in Microsoft Word, Microsoft Outlook, and IT literacy. Exceptional time management skills and the ability to prioritise tasks under pressure. Experience in customer service, particularly with public interactions. Conflict resolution skills to handle enquiries tactfully and assertively. Join Us! If you're ready to step into a role that offers variety and the chance to support the public sector, we want to hear from you! Your contributions will not only help in processing around 42,000 fixed penalties annually, which generates significant revenue, but also ensure that the community receives timely and accurate information. Apply today and become a part of a dynamic team where your skills will shine, and your efforts will be valued! Our client is an equal opportunities employer and welcomes applications from all sectors of the community. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Export Control Officer 45,000 - 55,000 + excellent bens. Enfield, North London (Hybrid) Innovation meets purpose here. We develop high-performance sensor technologies that give defence and security forces a decisive advantage. Our people are at the heart of everything we build - from advanced radar platforms to next-generation electronic warfare capabilities. If you're motivated by solving complex challenges and making a real-world impact, this is where your expertise will matter. We are seeking an experienced Export Control Officer to support the Head of Legal in ensuring full compliance with UK and international legal and regulatory requirements across a highly regulated engineering and defence environment. This role will play a key part in embedding a strong culture of compliance, managing risk, and supporting the business across all departments including Sales, Programmes, Service Support and Procurement. Key Responsibilities - Export Control Officer Ensure compliance with legal and regulatory requirements, including the UK Bribery Act 2010, GDPR, and Data Protection Act 2018 Implement, review and monitor internal compliance policies and procedures Conduct third-party due diligence and transaction risk assessments Complete Data Protection Impact Assessments and manage subject access requests Advise on compliance-related contractual matters (UK and international) Support compliance training and promote ethical business practices Investigate potential non-compliance and assist with internal and external audits Support customer due diligence and reporting requirements About You - Export Control Officer Proven experience in a broad compliance role Strong knowledge of anti-bribery, data protection, and wider compliance frameworks Understanding of corruption, money laundering and sanctions risks Analytical, detail-oriented and commercially aware Confident communicator, able to influence at all levels Degree qualified; legal or compliance certification desirable This is an excellent opportunity for a pragmatic and integrity-driven compliance professional looking to make a real impact within a complex, international business environment.
Mar 04, 2026
Full time
Export Control Officer 45,000 - 55,000 + excellent bens. Enfield, North London (Hybrid) Innovation meets purpose here. We develop high-performance sensor technologies that give defence and security forces a decisive advantage. Our people are at the heart of everything we build - from advanced radar platforms to next-generation electronic warfare capabilities. If you're motivated by solving complex challenges and making a real-world impact, this is where your expertise will matter. We are seeking an experienced Export Control Officer to support the Head of Legal in ensuring full compliance with UK and international legal and regulatory requirements across a highly regulated engineering and defence environment. This role will play a key part in embedding a strong culture of compliance, managing risk, and supporting the business across all departments including Sales, Programmes, Service Support and Procurement. Key Responsibilities - Export Control Officer Ensure compliance with legal and regulatory requirements, including the UK Bribery Act 2010, GDPR, and Data Protection Act 2018 Implement, review and monitor internal compliance policies and procedures Conduct third-party due diligence and transaction risk assessments Complete Data Protection Impact Assessments and manage subject access requests Advise on compliance-related contractual matters (UK and international) Support compliance training and promote ethical business practices Investigate potential non-compliance and assist with internal and external audits Support customer due diligence and reporting requirements About You - Export Control Officer Proven experience in a broad compliance role Strong knowledge of anti-bribery, data protection, and wider compliance frameworks Understanding of corruption, money laundering and sanctions risks Analytical, detail-oriented and commercially aware Confident communicator, able to influence at all levels Degree qualified; legal or compliance certification desirable This is an excellent opportunity for a pragmatic and integrity-driven compliance professional looking to make a real impact within a complex, international business environment.
Job Specification for Housing Transformation Manager Location: Windsor Contract Type: Temporary (6-month contract) Day Rate: 400+ per day Purpose of the Job Role The Housing Transformation Manager will be accountable for the management of the Housing and Public Protection Business Support team, including analysts and housing complaints and review officers. The role involves leading and overseeing various transformation projects, providing support to the leadership, management, and delivery of the Housing and Public Protection Service. Main Duties and Responsibilities Manage the business support functions, including budget oversight and line management of service analysts and complaints/review officers. Coordinate and respond to key technology and ICT development projects within the service. Update procedures, monitor data capture, and oversee the development of analyst functions, including the production of needs assessments and performance dashboards. Handle responses to FOIs, member enquiries, complaints, statutory reviews, and appeals under housing legislation. Oversee legal appeals and identify improvement and training opportunities arising from complaints and reviews. Develop operational procedures, policies, and strategies, ensuring effective management and financial and performance monitoring of contracts. Deputise for the Assistant Director as required. Person Specification Qualifications/Education/Training: Essential: Level 5 or 6 qualification in a relevant field (e.g., Diploma in Housing Studies, BA in Housing Studies, BSc in Environmental Health) or proven mid-senior level experience in housing management or public protection. Desirable: Level 7 qualification (e.g., Masters in Public Administration), project Essential: Extensive experience in leading business improvement plans within housing and the public sector, comprehensive understanding of housing or public protection issues, and experience managing people, budgets, and teams.
Mar 04, 2026
Contractor
Job Specification for Housing Transformation Manager Location: Windsor Contract Type: Temporary (6-month contract) Day Rate: 400+ per day Purpose of the Job Role The Housing Transformation Manager will be accountable for the management of the Housing and Public Protection Business Support team, including analysts and housing complaints and review officers. The role involves leading and overseeing various transformation projects, providing support to the leadership, management, and delivery of the Housing and Public Protection Service. Main Duties and Responsibilities Manage the business support functions, including budget oversight and line management of service analysts and complaints/review officers. Coordinate and respond to key technology and ICT development projects within the service. Update procedures, monitor data capture, and oversee the development of analyst functions, including the production of needs assessments and performance dashboards. Handle responses to FOIs, member enquiries, complaints, statutory reviews, and appeals under housing legislation. Oversee legal appeals and identify improvement and training opportunities arising from complaints and reviews. Develop operational procedures, policies, and strategies, ensuring effective management and financial and performance monitoring of contracts. Deputise for the Assistant Director as required. Person Specification Qualifications/Education/Training: Essential: Level 5 or 6 qualification in a relevant field (e.g., Diploma in Housing Studies, BA in Housing Studies, BSc in Environmental Health) or proven mid-senior level experience in housing management or public protection. Desirable: Level 7 qualification (e.g., Masters in Public Administration), project Essential: Extensive experience in leading business improvement plans within housing and the public sector, comprehensive understanding of housing or public protection issues, and experience managing people, budgets, and teams.
Data Protection Manager Are you looking for an exciting opportunity to work for an organisation that makes a difference? An organisation that nurtures its people, encourages development, and rewards staff for their hard work. If the answer is yes, then this is the place for you! Position: Data Protection Manager Location: Oxford/Hybrid Hours: Part-time, 15 hours a week Salary: £16,719.67 (£41,241.86 FTE) Contract: Permanent Closing Date: Midday, 8 March 2026 Interviews: 26 March 2026, Oxford The Role A highly valued role in the Secretariat Team has become available due to the portfolio growth of the existing postholder. This is an important role which combines high quality General Data Protection Regulation (GDPR) advice and collegiate support, policy and practice development and hands-on case management, such as undertaking Subject Access Requests (SARs). You will directly support staff, including training and response to queries and proactive advice and support to area teams (bishops, archdeacons and their teams) and parishes. The role provides an excellent opportunity for varied work, especially for someone who enjoys the full breadth and depth of data protection work. Although there is no direct line management responsibility, the role requires working well in a team, supporting others with confidence in your personal decision-making. Whilst the role involves managing autonomously the full portfolio of data protection issues on a part-time basis, it sits within a friendly, high-functioning and highly motivated team, supported by the Director of Secretariat. About You We are looking for an experienced and highly motivated data protection expert to join the Secretariat Team. You will embrace the challenge that such a varied role brings. With proven knowledge and experience in offering timely, high-quality advice and guidance on GDPR issues and a 'can-do' approach to case work, you will deliver excellent, meaningful support to the team, area teams and parishes. You will be flexible in your working style and collegiate in spirit, with confident communication skills and excellent attention to detail. You will be comfortable prioritising competing demands and in dealing with information of a sensitive and sometimes emotive nature. In return, there will be many opportunities for you to enhance your skill set and gain new experiences, whilst performing a highly valued role, in an organisation striving to make a positive difference. You do not need to be a practising Christian or have a faith to work with us - around 50% of staff are not practising Christians but are comfortable with the Christian ethos that underpins this work. However, all staff do have a shared desire to make a difference. Benefits and Rewards: Annual holiday entitlement starting at 25 days, excluding public holidays, rising each year by one day to a maximum of 30 days, pro-rata for part-time employees In addition to the statutory UK public holidays, the organisation offers three privilege days to all employees, namely Maundy Thursday, Ascension Day, and Christmas Eve (or the closest working day, where this falls on a weekend) Generous employer pension contribution of 12.5% into the auto-enrolment pension scheme, which includes death in service benefit (5% employee contribution) Flexible working patterns with the ability to do some work from home Free parking and subsidised on-site café Access to wellbeing support via Employee Assistance Programme Enhanced family-friendly policies and a generous occupational sick pay provision Electric car and cycle-to-work salary sacrifice schemes EV charging points on site Contributions towards eye examinations and prescriptive lenses Access to low-interest rate financial services from Churches Mutual Credit Union An attractive modern working environment Only shortlisted candidates will be contacted for interviews. If you do not hear from us, your application has not been successful. We are particularly keen to receive applications from UK Minority Ethnic / Global Majority heritage and disabled candidates, who are currently underrepresented. Our client is committed to the safeguarding, care, and nurture of everyone within the church community. They follow and are committed to their Safeguarding Policies and the relevant statutory legislation and guidance, "Working together" to ensure the welfare of children and young people is paramount. You may have experience in other areas such as Data Protection, Data Protection Officer, Data Protection Manager, Data Protection Lead. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Mar 04, 2026
Full time
Data Protection Manager Are you looking for an exciting opportunity to work for an organisation that makes a difference? An organisation that nurtures its people, encourages development, and rewards staff for their hard work. If the answer is yes, then this is the place for you! Position: Data Protection Manager Location: Oxford/Hybrid Hours: Part-time, 15 hours a week Salary: £16,719.67 (£41,241.86 FTE) Contract: Permanent Closing Date: Midday, 8 March 2026 Interviews: 26 March 2026, Oxford The Role A highly valued role in the Secretariat Team has become available due to the portfolio growth of the existing postholder. This is an important role which combines high quality General Data Protection Regulation (GDPR) advice and collegiate support, policy and practice development and hands-on case management, such as undertaking Subject Access Requests (SARs). You will directly support staff, including training and response to queries and proactive advice and support to area teams (bishops, archdeacons and their teams) and parishes. The role provides an excellent opportunity for varied work, especially for someone who enjoys the full breadth and depth of data protection work. Although there is no direct line management responsibility, the role requires working well in a team, supporting others with confidence in your personal decision-making. Whilst the role involves managing autonomously the full portfolio of data protection issues on a part-time basis, it sits within a friendly, high-functioning and highly motivated team, supported by the Director of Secretariat. About You We are looking for an experienced and highly motivated data protection expert to join the Secretariat Team. You will embrace the challenge that such a varied role brings. With proven knowledge and experience in offering timely, high-quality advice and guidance on GDPR issues and a 'can-do' approach to case work, you will deliver excellent, meaningful support to the team, area teams and parishes. You will be flexible in your working style and collegiate in spirit, with confident communication skills and excellent attention to detail. You will be comfortable prioritising competing demands and in dealing with information of a sensitive and sometimes emotive nature. In return, there will be many opportunities for you to enhance your skill set and gain new experiences, whilst performing a highly valued role, in an organisation striving to make a positive difference. You do not need to be a practising Christian or have a faith to work with us - around 50% of staff are not practising Christians but are comfortable with the Christian ethos that underpins this work. However, all staff do have a shared desire to make a difference. Benefits and Rewards: Annual holiday entitlement starting at 25 days, excluding public holidays, rising each year by one day to a maximum of 30 days, pro-rata for part-time employees In addition to the statutory UK public holidays, the organisation offers three privilege days to all employees, namely Maundy Thursday, Ascension Day, and Christmas Eve (or the closest working day, where this falls on a weekend) Generous employer pension contribution of 12.5% into the auto-enrolment pension scheme, which includes death in service benefit (5% employee contribution) Flexible working patterns with the ability to do some work from home Free parking and subsidised on-site café Access to wellbeing support via Employee Assistance Programme Enhanced family-friendly policies and a generous occupational sick pay provision Electric car and cycle-to-work salary sacrifice schemes EV charging points on site Contributions towards eye examinations and prescriptive lenses Access to low-interest rate financial services from Churches Mutual Credit Union An attractive modern working environment Only shortlisted candidates will be contacted for interviews. If you do not hear from us, your application has not been successful. We are particularly keen to receive applications from UK Minority Ethnic / Global Majority heritage and disabled candidates, who are currently underrepresented. Our client is committed to the safeguarding, care, and nurture of everyone within the church community. They follow and are committed to their Safeguarding Policies and the relevant statutory legislation and guidance, "Working together" to ensure the welfare of children and young people is paramount. You may have experience in other areas such as Data Protection, Data Protection Officer, Data Protection Manager, Data Protection Lead. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Information Access Officer - 1 x 2 Year Fixed Term Contract About the GMC We work with doctors, physician associates (PAs), anaesthesia associates (AAs), those they care for and other stakeholders to support good, safe patient care across the UK. We set the standards doctors, PAs, AAs and their educators need to meet, and help them achieve them. If there are concerns these standards may not be met or that public confidence in doctors, PAs, or AAs may be at risk, we can investigate, and take action if needed. The Information Access Team is responsible for helping the GMC meet its statutory obligations in relation to handling Freedom of Information Act 2000 (FOIA) requests, subject access requests in accordance with UK data protection legislation and other related correspondence. Our Information Access Officers handle requests from receipt to completion. This includes: Locating the requested information, considering the application of any exemptions, and preparing responses. Detailed review of material within complex case files, both in electronic form and sometimes hard copy. Application of relevant legislation and GMC policy in relation to the disclosure of information and drafting related correspondence. Engaging with colleagues across the GMC when obtaining information for, and considering, information requests. The Information Access Officer plays a leading role in providing a high-quality service in relation to handling information requests in line with statutory requirements by: Accurately applying FOIA and data protection legislation, along with GMC policy, when considering information requests. Communicating clearly, accurately, confidently and concisely on a wide range of queries. Working constructively within the team and with colleagues across the organisation. The team usually work from the office one day a week, or more frequently if required or preferred. You may be required to attend the office on additional days during your induction period. We are happy to consider a range of flexible working options. Flexible working requests will be considered in line with the policy. You can find more detail on the tasks you will undertake, and the essential skills required for the role, in the job description. How to apply for the role If you are interested in applying for this role, please provide a CV and a supporting statement, which demonstrates your reason for applying and a summary of how you can meet the essential skills listed in the job description, provide examples where possible. Please note, applications submitted without this information will be considered incomplete and not shortlisted. Details on how to complete the application can be found in the attached guidance document. We let you know whether you will progress to the next stage of the recruitment process. GMC Benefits - Why work for us You'll benefit from being part of an organisation that is genuinely committed to its people with several excellent benefits including: 30 days holiday with the option to buy and sell more A generous employer pension contribution of 15% Access to a range of learning and development opportunities designed to support your ongoing progression Flexible working patterns Attractive salary that's reviewed annually Discounts at 100s of high street and online stores Discounted gym membership Private medical insurance Employee assistance programme Cycle to work scheme for those wanting a greener commute Bike lockers and shower facilities We recognise that generative AI tools may assist you in refining your job application. It is essential to use these tools responsibly to ensure your application remains authentic and reflective of your personal experiences, so please ensure you read our AI guidance before submitting your application. Equality, Diversity and Inclusion The GMC values diversity and has made a public commitment to processes and procedures that are fair, objective, transparent and free from discrimination. We are committed to the Disability Confident Employer scheme, and candidates with a disability who best meet the essential criteria outlined in the person specification will be offered an interview.+
Mar 04, 2026
Full time
Information Access Officer - 1 x 2 Year Fixed Term Contract About the GMC We work with doctors, physician associates (PAs), anaesthesia associates (AAs), those they care for and other stakeholders to support good, safe patient care across the UK. We set the standards doctors, PAs, AAs and their educators need to meet, and help them achieve them. If there are concerns these standards may not be met or that public confidence in doctors, PAs, or AAs may be at risk, we can investigate, and take action if needed. The Information Access Team is responsible for helping the GMC meet its statutory obligations in relation to handling Freedom of Information Act 2000 (FOIA) requests, subject access requests in accordance with UK data protection legislation and other related correspondence. Our Information Access Officers handle requests from receipt to completion. This includes: Locating the requested information, considering the application of any exemptions, and preparing responses. Detailed review of material within complex case files, both in electronic form and sometimes hard copy. Application of relevant legislation and GMC policy in relation to the disclosure of information and drafting related correspondence. Engaging with colleagues across the GMC when obtaining information for, and considering, information requests. The Information Access Officer plays a leading role in providing a high-quality service in relation to handling information requests in line with statutory requirements by: Accurately applying FOIA and data protection legislation, along with GMC policy, when considering information requests. Communicating clearly, accurately, confidently and concisely on a wide range of queries. Working constructively within the team and with colleagues across the organisation. The team usually work from the office one day a week, or more frequently if required or preferred. You may be required to attend the office on additional days during your induction period. We are happy to consider a range of flexible working options. Flexible working requests will be considered in line with the policy. You can find more detail on the tasks you will undertake, and the essential skills required for the role, in the job description. How to apply for the role If you are interested in applying for this role, please provide a CV and a supporting statement, which demonstrates your reason for applying and a summary of how you can meet the essential skills listed in the job description, provide examples where possible. Please note, applications submitted without this information will be considered incomplete and not shortlisted. Details on how to complete the application can be found in the attached guidance document. We let you know whether you will progress to the next stage of the recruitment process. GMC Benefits - Why work for us You'll benefit from being part of an organisation that is genuinely committed to its people with several excellent benefits including: 30 days holiday with the option to buy and sell more A generous employer pension contribution of 15% Access to a range of learning and development opportunities designed to support your ongoing progression Flexible working patterns Attractive salary that's reviewed annually Discounts at 100s of high street and online stores Discounted gym membership Private medical insurance Employee assistance programme Cycle to work scheme for those wanting a greener commute Bike lockers and shower facilities We recognise that generative AI tools may assist you in refining your job application. It is essential to use these tools responsibly to ensure your application remains authentic and reflective of your personal experiences, so please ensure you read our AI guidance before submitting your application. Equality, Diversity and Inclusion The GMC values diversity and has made a public commitment to processes and procedures that are fair, objective, transparent and free from discrimination. We are committed to the Disability Confident Employer scheme, and candidates with a disability who best meet the essential criteria outlined in the person specification will be offered an interview.+
We're recruiting a Senior Complaints Resolution Officer to join a busy Housing Hub, playing a pivotal role in delivering an effective complaints, enquiries and compliments service across housing services. This is a senior operational role focused on resolving complex housing complaints, preventing escalation, driving learning from outcomes and supporting service improvement. The role will also provide supervision to Complaints Resolution Officers and act as a key escalation point within the service. The Role Deliver an effective complaints, enquiries and compliments management service, ensuring service standards and performance targets are met. Respond to housing complaints and Members' enquiries in line with Council policies and procedures, preventing unnecessary escalation. Manage and monitor complex, multi-service housing complaints and specialist investigations through to resolution. Act as the first point of escalation for Complaints Resolution Officers. Provide line management and supervision for up to two Complaints Resolution Officers, subject to operational need. Delegate and manage Stage One complaints, Members' enquiries and Cabinet enquiries. Carry out specialist investigations into complex housing complaints and coordinate robust written responses. Quality assure complaint investigations and responses, providing coaching and support to officers. Coordinate and monitor responses to Members' enquiries to ensure timely and effective resolution. Track follow-up actions and remedial works to completion, liaising with contractors and internal services. Facilitate and coordinate compensation payments where appropriate. Contribute to performance reporting and promote learning from complaints to support continuous service improvement. Provide information and responses relating to FOI requests, Ombudsman cases and Subject Access Requests. Build and maintain effective working relationships with residents, Members, managers, contractors and external partners. Act as contract lead for designated stakeholders, chairing regular meetings and monitoring complaint resolution progress. Support and deliver training for new and existing staff on complaints processes, procedures and systems. Motivate and engage the Complaints Resolution Team alongside the Complaints Resolution Manager. Provide cover for the Complaints Resolution Manager when required. Maintain accurate case records using housing and complaints management systems. Key Requirements Experience working within the social housing sector. Proven experience handling housing complaints and dispute resolution within a diverse community setting. Experience managing complex caseloads and multi-service investigations. Sound understanding and practical application of the Housing Ombudsman Complaint Handling Code. Experience maintaining accurate records and using case management databases. Ability to lead, supervise and motivate staff. Strong organisational skills with the ability to manage competing priorities. Excellent written and verbal communication skills. Ability to present information clearly, accurately and professionally. Strong negotiation and stakeholder management skills. Proficiency in Microsoft Word, Excel, Outlook and Teams. Commitment to continuous professional development. Subject to a DBS check. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for similar housing complaints, customer resolution and complaints management roles across all levels, UK-wide, and would be happy to speak with you confidentially. Even if you are currently settled in a role, we welcome conversations with Complaints Officers, Senior Complaints Officers and Housing Customer Services professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Mar 04, 2026
Contractor
We're recruiting a Senior Complaints Resolution Officer to join a busy Housing Hub, playing a pivotal role in delivering an effective complaints, enquiries and compliments service across housing services. This is a senior operational role focused on resolving complex housing complaints, preventing escalation, driving learning from outcomes and supporting service improvement. The role will also provide supervision to Complaints Resolution Officers and act as a key escalation point within the service. The Role Deliver an effective complaints, enquiries and compliments management service, ensuring service standards and performance targets are met. Respond to housing complaints and Members' enquiries in line with Council policies and procedures, preventing unnecessary escalation. Manage and monitor complex, multi-service housing complaints and specialist investigations through to resolution. Act as the first point of escalation for Complaints Resolution Officers. Provide line management and supervision for up to two Complaints Resolution Officers, subject to operational need. Delegate and manage Stage One complaints, Members' enquiries and Cabinet enquiries. Carry out specialist investigations into complex housing complaints and coordinate robust written responses. Quality assure complaint investigations and responses, providing coaching and support to officers. Coordinate and monitor responses to Members' enquiries to ensure timely and effective resolution. Track follow-up actions and remedial works to completion, liaising with contractors and internal services. Facilitate and coordinate compensation payments where appropriate. Contribute to performance reporting and promote learning from complaints to support continuous service improvement. Provide information and responses relating to FOI requests, Ombudsman cases and Subject Access Requests. Build and maintain effective working relationships with residents, Members, managers, contractors and external partners. Act as contract lead for designated stakeholders, chairing regular meetings and monitoring complaint resolution progress. Support and deliver training for new and existing staff on complaints processes, procedures and systems. Motivate and engage the Complaints Resolution Team alongside the Complaints Resolution Manager. Provide cover for the Complaints Resolution Manager when required. Maintain accurate case records using housing and complaints management systems. Key Requirements Experience working within the social housing sector. Proven experience handling housing complaints and dispute resolution within a diverse community setting. Experience managing complex caseloads and multi-service investigations. Sound understanding and practical application of the Housing Ombudsman Complaint Handling Code. Experience maintaining accurate records and using case management databases. Ability to lead, supervise and motivate staff. Strong organisational skills with the ability to manage competing priorities. Excellent written and verbal communication skills. Ability to present information clearly, accurately and professionally. Strong negotiation and stakeholder management skills. Proficiency in Microsoft Word, Excel, Outlook and Teams. Commitment to continuous professional development. Subject to a DBS check. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for similar housing complaints, customer resolution and complaints management roles across all levels, UK-wide, and would be happy to speak with you confidentially. Even if you are currently settled in a role, we welcome conversations with Complaints Officers, Senior Complaints Officers and Housing Customer Services professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
We're recruiting an Interim Head of Housing Operations to provide senior strategic leadership across housing management, asset management, compliance and resident engagement services within a complex housing environment. This is a high-impact leadership role, accountable for the delivery of safe, compliant homes, effective housing services and positive outcomes for residents. The postholder will operate at pace in a highly scrutinised setting, providing clear leadership, strong governance and assurance, and leading service improvement and transformation activity. The Role Provide strategic leadership and overall accountability for housing and neighbourhood-based operational services. Lead Housing Management, Asset Management, Compliance and Resident Engagement services. Ensure housing operations align with corporate priorities, statutory duties and regulatory requirements. Set the strategic direction for housing operations and translate strategy into operational delivery. Provide visible leadership to senior managers, promoting accountability and continuous improvement. Ensure effective delivery of core housing functions including tenancy management, income, repairs, compliance, capital investment and resident engagement. Oversee robust governance, assurance and decision-making arrangements across housing operations. Act as Senior Responsible Officer for housing compliance and building safety. Ensure safeguarding responsibilities are embedded across housing services. Lead performance management to ensure services meet KPIs, regulatory standards and service commitments. Provide strategic oversight of financial management, including HRA and capital budgets. Lead workforce planning, organisational development and service transformation activity. Build and maintain strong relationships with residents, Members, regulators and key partners. Lead service improvement, recovery and regulatory readiness programmes. Key Requirements Extensive senior leadership experience within housing services, asset management or compliance. Proven experience providing strategic accountability for complex housing operations. Strong knowledge of housing regulation, governance, compliance and building safety. Experience operating in highly scrutinised, politically sensitive environments. Significant experience managing housing budgets, including HRA and capital programmes. Proven track record of leading service transformation and organisational change. Ability to make complex strategic decisions based on performance, risk and financial data. Strong experience managing senior managers and leading multi-disciplinary teams. Excellent stakeholder management skills, including working with Members and regulators. Relevant degree or equivalent senior-level experience within housing. Professional qualification or membership (e.g. CIH, RICS, NEBOSH) is desirable. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar interim and senior housing leadership roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome conversations with Heads of Housing, Directors and senior housing leaders looking to make future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Mar 04, 2026
Contractor
We're recruiting an Interim Head of Housing Operations to provide senior strategic leadership across housing management, asset management, compliance and resident engagement services within a complex housing environment. This is a high-impact leadership role, accountable for the delivery of safe, compliant homes, effective housing services and positive outcomes for residents. The postholder will operate at pace in a highly scrutinised setting, providing clear leadership, strong governance and assurance, and leading service improvement and transformation activity. The Role Provide strategic leadership and overall accountability for housing and neighbourhood-based operational services. Lead Housing Management, Asset Management, Compliance and Resident Engagement services. Ensure housing operations align with corporate priorities, statutory duties and regulatory requirements. Set the strategic direction for housing operations and translate strategy into operational delivery. Provide visible leadership to senior managers, promoting accountability and continuous improvement. Ensure effective delivery of core housing functions including tenancy management, income, repairs, compliance, capital investment and resident engagement. Oversee robust governance, assurance and decision-making arrangements across housing operations. Act as Senior Responsible Officer for housing compliance and building safety. Ensure safeguarding responsibilities are embedded across housing services. Lead performance management to ensure services meet KPIs, regulatory standards and service commitments. Provide strategic oversight of financial management, including HRA and capital budgets. Lead workforce planning, organisational development and service transformation activity. Build and maintain strong relationships with residents, Members, regulators and key partners. Lead service improvement, recovery and regulatory readiness programmes. Key Requirements Extensive senior leadership experience within housing services, asset management or compliance. Proven experience providing strategic accountability for complex housing operations. Strong knowledge of housing regulation, governance, compliance and building safety. Experience operating in highly scrutinised, politically sensitive environments. Significant experience managing housing budgets, including HRA and capital programmes. Proven track record of leading service transformation and organisational change. Ability to make complex strategic decisions based on performance, risk and financial data. Strong experience managing senior managers and leading multi-disciplinary teams. Excellent stakeholder management skills, including working with Members and regulators. Relevant degree or equivalent senior-level experience within housing. Professional qualification or membership (e.g. CIH, RICS, NEBOSH) is desirable. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar interim and senior housing leadership roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome conversations with Heads of Housing, Directors and senior housing leaders looking to make future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
About Camden Camden is building somewhere everyone can thrive, by making our borough the best place to live, work, study and visit. Because we're not just home to the UK's fast-growing economy. We're home to the most important conversations happening today. And we're making radical social change a reality, so that nobody gets left behind. What You'll Be Doing We are determined to create a more equal Camden. We aim to create an environment in which everyone is able to reach their full potential and enjoy a high quality of life, regardless of their background. Local authorities continue to face a significant challenge due to the risk of fraud. In Camden, we apply an approach of fierce protection of the public purse and seek to embed an anti-fraud culture. We employ a robust approach to tackling fraud and corruption. At the core of this approach is our established Anti-Fraud and Corruption Strategy and Whistleblowing Policy. As part of our commitment to conducting high quality proactive and reactive corporate investigations, we are recruiting a full time, permanent Principal Investigator to join the Anti-Fraud and Investigations Team (AFIT). This is a fantastic opportunity for an extremely motivated and proficient investigator to join a high-performing service. AFIT is highly visible and well-respected, and actively contributes to and supports the strategic direction of the Council through the delivery of the corporate anti-fraud service. A key focus is the delivery of proactive reviews to actively detect and prevent fraud. This is an exciting time to be joining AFIT as the proactive agenda is being galvanised. This is a high profile and varied role in which you will engage with colleagues from across the Council, including Internal Audit and Risk Management. There are opportunities to broaden your knowledge base, as we undertake investigations across a number of Council services. We are part of the London Boroughs' Fraud Investigation Group, which provides opportunities for investigators to network and share intelligence as well as opportunities to develop links to other investigation services such as the Department of Work and Pensions' Counter-Fraud and Compliance Directorate. To view the Job Profile and a list of the job requirements in more detail, please click the below link: All About You To find out more about what it is like to work at Camden, meet some of our People by visiting . You will ideally currently be working in a private or public sector investigation service and will have experience of undertaking high quality investigations, conducting interviews and working with the police and other external investigative agencies. You will hold an accredited investigation qualification or an equivalent qualification. You will be committed to protecting the public purse. We are looking for a self-motivated and effective team player with excellent verbal and written skills and the confidence to liaise with officers across the Council and external agencies. You will have sound investigative skills and a proven track record of carrying out high quality investigations. You will be adept at undertaking proactive and reactive investigations, using precision to ensure that lines of enquiry are robustly pursued. The ability to use data analytics to undertake proactive investigations will be an additional advantage. As a Principal Investigator you will be expected to manage multiple investigations at the same time and balance conflicting priorities. Your knowledge of the law relating to investigations will support effective corporate investigations. You will also possess excellent written skills and be able to produce high quality investigation reports, while maintaining confidentiality at all times. This high-profile role affords regular exposure to senior officers. As the position requires regular liaison with a varied number of directorates across the Council, including delivery of fraud awareness workshops, applicants should possess excellent interpersonal skills and the ability to promote a proactive anti-fraud culture. In return, we offer a competitive salary and an excellent work environment which is stimulating, fast moving and supportive, giving you the chance to use your skills. Other benefits include a local government pension and flexible working. This role is subject to an enhanced DBS check. What We Offer At Camden, you'll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme. Visit for more details. Inclusion and Belonging At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed. Click Inclusion and diversity - Camden Careers - Camden Council for more information on our commitment. Anonymised Application - in keeping with Camden's commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. Asking for Adjustments At Camden, we are committed to making our recruitment process barrier-free and accessible for everyone. If you need us to do something differently during the application, interview or assessment process, just let us know and we will support you. This could include providing information in an alternative format, extra time in assessments, or adjustments for disabled, neurodiverse or long-term health conditions. Please contact us on , at or by post to 5 Pancras Square, London, N1C 4AG. We'll work with you to make sure the process works for you.
Mar 04, 2026
Full time
About Camden Camden is building somewhere everyone can thrive, by making our borough the best place to live, work, study and visit. Because we're not just home to the UK's fast-growing economy. We're home to the most important conversations happening today. And we're making radical social change a reality, so that nobody gets left behind. What You'll Be Doing We are determined to create a more equal Camden. We aim to create an environment in which everyone is able to reach their full potential and enjoy a high quality of life, regardless of their background. Local authorities continue to face a significant challenge due to the risk of fraud. In Camden, we apply an approach of fierce protection of the public purse and seek to embed an anti-fraud culture. We employ a robust approach to tackling fraud and corruption. At the core of this approach is our established Anti-Fraud and Corruption Strategy and Whistleblowing Policy. As part of our commitment to conducting high quality proactive and reactive corporate investigations, we are recruiting a full time, permanent Principal Investigator to join the Anti-Fraud and Investigations Team (AFIT). This is a fantastic opportunity for an extremely motivated and proficient investigator to join a high-performing service. AFIT is highly visible and well-respected, and actively contributes to and supports the strategic direction of the Council through the delivery of the corporate anti-fraud service. A key focus is the delivery of proactive reviews to actively detect and prevent fraud. This is an exciting time to be joining AFIT as the proactive agenda is being galvanised. This is a high profile and varied role in which you will engage with colleagues from across the Council, including Internal Audit and Risk Management. There are opportunities to broaden your knowledge base, as we undertake investigations across a number of Council services. We are part of the London Boroughs' Fraud Investigation Group, which provides opportunities for investigators to network and share intelligence as well as opportunities to develop links to other investigation services such as the Department of Work and Pensions' Counter-Fraud and Compliance Directorate. To view the Job Profile and a list of the job requirements in more detail, please click the below link: All About You To find out more about what it is like to work at Camden, meet some of our People by visiting . You will ideally currently be working in a private or public sector investigation service and will have experience of undertaking high quality investigations, conducting interviews and working with the police and other external investigative agencies. You will hold an accredited investigation qualification or an equivalent qualification. You will be committed to protecting the public purse. We are looking for a self-motivated and effective team player with excellent verbal and written skills and the confidence to liaise with officers across the Council and external agencies. You will have sound investigative skills and a proven track record of carrying out high quality investigations. You will be adept at undertaking proactive and reactive investigations, using precision to ensure that lines of enquiry are robustly pursued. The ability to use data analytics to undertake proactive investigations will be an additional advantage. As a Principal Investigator you will be expected to manage multiple investigations at the same time and balance conflicting priorities. Your knowledge of the law relating to investigations will support effective corporate investigations. You will also possess excellent written skills and be able to produce high quality investigation reports, while maintaining confidentiality at all times. This high-profile role affords regular exposure to senior officers. As the position requires regular liaison with a varied number of directorates across the Council, including delivery of fraud awareness workshops, applicants should possess excellent interpersonal skills and the ability to promote a proactive anti-fraud culture. In return, we offer a competitive salary and an excellent work environment which is stimulating, fast moving and supportive, giving you the chance to use your skills. Other benefits include a local government pension and flexible working. This role is subject to an enhanced DBS check. What We Offer At Camden, you'll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme. Visit for more details. Inclusion and Belonging At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed. Click Inclusion and diversity - Camden Careers - Camden Council for more information on our commitment. Anonymised Application - in keeping with Camden's commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. Asking for Adjustments At Camden, we are committed to making our recruitment process barrier-free and accessible for everyone. If you need us to do something differently during the application, interview or assessment process, just let us know and we will support you. This could include providing information in an alternative format, extra time in assessments, or adjustments for disabled, neurodiverse or long-term health conditions. Please contact us on , at or by post to 5 Pancras Square, London, N1C 4AG. We'll work with you to make sure the process works for you.
We're recruiting an experienced Housing Enforcement Officer to join a proactive Private Sector Housing team focused on improving standards across the private rented sector and ensuring landlords comply with housing legislation. This is an enforcement-focused role where you will investigate poor housing conditions, carry out HHSRS inspections and take appropriate enforcement action where necessary. The successful candidate will play a key role in protecting tenants, tackling rogue landlords and improving the quality of privately rented accommodation across the borough. The Role Carry out inspections of private rented properties including Houses in Multiple Occupation (HMOs). Undertake Housing Health and Safety Rating System (HHSRS) inspections to identify hazards and assess risks. Investigate complaints relating to poor housing conditions, disrepair, overcrowding and housing-related nuisance. Draft schedules of works and serve statutory notices to ensure compliance with housing legislation. Prepare enforcement cases and undertake formal action including civil penalties, prosecutions and rent repayment orders where appropriate. Investigate allegations of harassment and illegal eviction under the Protection from Eviction Act 1977. Interview individuals under caution where necessary and prepare evidence for legal proceedings. Attend court or tribunal hearings and present evidence where required. Support the licensing and regulation of Houses in Multiple Occupation, ensuring compliance with HMO licensing requirements and management regulations. Identify unlicensed HMOs and take action to improve housing standards across the private rented sector. Liaise with landlords, letting agents and tenants to resolve housing issues and encourage compliance. Work collaboratively with internal teams and external partners including Planning, Environmental Health, Police, Fire Service and Housing Options services. Maintain accurate case records and management information using housing IT systems. Contribute to wider service initiatives aimed at improving housing conditions and protecting vulnerable tenants. Key Requirements Current experience carrying out HHSRS property inspections within the private rented sector. Certificate of competency in the Housing Health and Safety Rating System (HHSRS). Strong knowledge of housing legislation including the Housing Acts, HMO licensing and enforcement powers available to local authorities. Experience investigating housing complaints and undertaking enforcement action relating to poor housing conditions. Understanding of legislation relating to illegal eviction and tenant protection. Ability to prepare enforcement cases and produce clear, accurate documentation. Strong communication and negotiation skills with the ability to work effectively with landlords, tenants and partner agencies. Ability to manage a complex caseload and prioritise effectively to meet service targets. Strong IT literacy including case management systems and Microsoft Office. Full UK driving licence and access to a vehicle insured for business use. Desirable experience of presenting cases at the First-tier Property Tribunal (Housing). Ability to work from the office at least three days per week. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Enforcement Officers, Private Sector Housing Officers and Environmental Health professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on(phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Mar 04, 2026
Contractor
We're recruiting an experienced Housing Enforcement Officer to join a proactive Private Sector Housing team focused on improving standards across the private rented sector and ensuring landlords comply with housing legislation. This is an enforcement-focused role where you will investigate poor housing conditions, carry out HHSRS inspections and take appropriate enforcement action where necessary. The successful candidate will play a key role in protecting tenants, tackling rogue landlords and improving the quality of privately rented accommodation across the borough. The Role Carry out inspections of private rented properties including Houses in Multiple Occupation (HMOs). Undertake Housing Health and Safety Rating System (HHSRS) inspections to identify hazards and assess risks. Investigate complaints relating to poor housing conditions, disrepair, overcrowding and housing-related nuisance. Draft schedules of works and serve statutory notices to ensure compliance with housing legislation. Prepare enforcement cases and undertake formal action including civil penalties, prosecutions and rent repayment orders where appropriate. Investigate allegations of harassment and illegal eviction under the Protection from Eviction Act 1977. Interview individuals under caution where necessary and prepare evidence for legal proceedings. Attend court or tribunal hearings and present evidence where required. Support the licensing and regulation of Houses in Multiple Occupation, ensuring compliance with HMO licensing requirements and management regulations. Identify unlicensed HMOs and take action to improve housing standards across the private rented sector. Liaise with landlords, letting agents and tenants to resolve housing issues and encourage compliance. Work collaboratively with internal teams and external partners including Planning, Environmental Health, Police, Fire Service and Housing Options services. Maintain accurate case records and management information using housing IT systems. Contribute to wider service initiatives aimed at improving housing conditions and protecting vulnerable tenants. Key Requirements Current experience carrying out HHSRS property inspections within the private rented sector. Certificate of competency in the Housing Health and Safety Rating System (HHSRS). Strong knowledge of housing legislation including the Housing Acts, HMO licensing and enforcement powers available to local authorities. Experience investigating housing complaints and undertaking enforcement action relating to poor housing conditions. Understanding of legislation relating to illegal eviction and tenant protection. Ability to prepare enforcement cases and produce clear, accurate documentation. Strong communication and negotiation skills with the ability to work effectively with landlords, tenants and partner agencies. Ability to manage a complex caseload and prioritise effectively to meet service targets. Strong IT literacy including case management systems and Microsoft Office. Full UK driving licence and access to a vehicle insured for business use. Desirable experience of presenting cases at the First-tier Property Tribunal (Housing). Ability to work from the office at least three days per week. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Enforcement Officers, Private Sector Housing Officers and Environmental Health professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on(phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
IT Support Officer - office based full time in London (shift work from 7.00am - 6.00pm) Charity people have partnered with Association of Anaesthetists to find their next IT Support Officer. You will be an experienced, proactive and customer focused IT Support Officer to provide high quality technical assistance across a busy and collaborative office environment. This role is ideal for someone with hands on experience in resolving IT issues, supporting end users, and maintaining IT and audio visual equipment. Working closely with colleagues across the organisation, you will play a key part in ensuring the smooth running of IT systems. Salary: £34,208 (Grade B) Location: Central London (predominantly office based) Work pattern: shift work starting from 7.00am - 6.00pm - Three shifts Duties and Responsibilities Provide first-line IT support, troubleshooting and resolving technical issues efficiently and professionally.Set up, configure and maintain hardware, software, and user accounts, ensuring secure and compliant access.Support the maintenance of audio visual systems and assist with general building and facilities tasks as required.Liaise with external IT providers and suppliers to ensure service standards, equipment procurement, and timely issue resolution.Maintain accurate documentation, including IT asset inventories, user guides, and system procedures.Contribute to building operations, including opening/closing duties, responding to incidents, and supporting team members across facilities functions (you will play a vital role in opening and closing a grade 2 listed building, with all the responsibility that comes with being a keyholder) Person Specification Proven experience in an IT support role with strong troubleshooting skills across hardware, software, and Microsoft 365 environments.Ability to communicate technical information clearly to non technical users, with a customer focused and solutions driven approach.Strong organisational skills, with the ability to manage competing priorities and work effectively as part of a team.Knowledge of IT security principles and data protection requirementsExperience supporting audio visual systems, IT support ticketing platforms, and hybrid working environments.A detail oriented and proactive individual with a strong appetite for problem solving and improving processes. Role closing 17th March, 2026Interview in person 23rd March, 2026 (along with a 30 minute test) Candidates shortlisted for this role will be required to write a supporting statement. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Mar 04, 2026
Full time
IT Support Officer - office based full time in London (shift work from 7.00am - 6.00pm) Charity people have partnered with Association of Anaesthetists to find their next IT Support Officer. You will be an experienced, proactive and customer focused IT Support Officer to provide high quality technical assistance across a busy and collaborative office environment. This role is ideal for someone with hands on experience in resolving IT issues, supporting end users, and maintaining IT and audio visual equipment. Working closely with colleagues across the organisation, you will play a key part in ensuring the smooth running of IT systems. Salary: £34,208 (Grade B) Location: Central London (predominantly office based) Work pattern: shift work starting from 7.00am - 6.00pm - Three shifts Duties and Responsibilities Provide first-line IT support, troubleshooting and resolving technical issues efficiently and professionally.Set up, configure and maintain hardware, software, and user accounts, ensuring secure and compliant access.Support the maintenance of audio visual systems and assist with general building and facilities tasks as required.Liaise with external IT providers and suppliers to ensure service standards, equipment procurement, and timely issue resolution.Maintain accurate documentation, including IT asset inventories, user guides, and system procedures.Contribute to building operations, including opening/closing duties, responding to incidents, and supporting team members across facilities functions (you will play a vital role in opening and closing a grade 2 listed building, with all the responsibility that comes with being a keyholder) Person Specification Proven experience in an IT support role with strong troubleshooting skills across hardware, software, and Microsoft 365 environments.Ability to communicate technical information clearly to non technical users, with a customer focused and solutions driven approach.Strong organisational skills, with the ability to manage competing priorities and work effectively as part of a team.Knowledge of IT security principles and data protection requirementsExperience supporting audio visual systems, IT support ticketing platforms, and hybrid working environments.A detail oriented and proactive individual with a strong appetite for problem solving and improving processes. Role closing 17th March, 2026Interview in person 23rd March, 2026 (along with a 30 minute test) Candidates shortlisted for this role will be required to write a supporting statement. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
IT Support Officer - office based full time in London (shift work from 7.00am - 6.00pm) Charity people have partnered with Association of Anaesthetists to find their next IT Support Officer. You will be an experienced, proactive and customer-focused IT Support Officer to provide high-quality technical assistance across a busy and collaborative office environment. This role is ideal for someone with hands-on experience in resolving IT issues, supporting end users, and maintaining IT and audio-visual equipment. Working closely with colleagues across the organisation, you will play a key part in ensuring the smooth running of IT systems. Salary: £34,208 (Grade B) Location: Central London (predominantly office-based) Work pattern: shift work starting from 7.00am - 6.00pm - Three shifts Duties and Responsibilities Provide first-line IT support, troubleshooting and resolving technical issues efficiently and professionally. Set up, configure and maintain hardware, software, and user accounts, ensuring secure and compliant access. Support the maintenance of audio-visual systems and assist with general building and facilities tasks as required. Liaise with external IT providers and suppliers to ensure service standards, equipment procurement, and timely issue resolution. Maintain accurate documentation, including IT asset inventories, user guides, and system procedures. Contribute to building operations, including opening/closing duties, responding to incidents, and supporting team members across facilities functions (you will play a vital role in opening and closing a grade 2 listed building, with all the responsibility that comes with being a keyholder) Person Specification Proven experience in an IT support role with strong troubleshooting skills across hardware, software, and Microsoft 365 environments. Ability to communicate technical information clearly to non-technical users, with a customer-focused and solutions-driven approach. Strong organisational skills, with the ability to manage competing priorities and work effectively as part of a team. Knowledge of IT security principles and data protection requirements Experience supporting audio-visual systems, IT support ticketing platforms, and hybrid working environments. A detail-oriented and proactive individual with a strong appetite for problem-solving and improving processes. Role closing 17 th March, 2026 Interview in person 23 rd March, 2026 (along with a 30 minute test) Candidates shortlisted for this role will be required to write a supporting statement. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Mar 04, 2026
Full time
IT Support Officer - office based full time in London (shift work from 7.00am - 6.00pm) Charity people have partnered with Association of Anaesthetists to find their next IT Support Officer. You will be an experienced, proactive and customer-focused IT Support Officer to provide high-quality technical assistance across a busy and collaborative office environment. This role is ideal for someone with hands-on experience in resolving IT issues, supporting end users, and maintaining IT and audio-visual equipment. Working closely with colleagues across the organisation, you will play a key part in ensuring the smooth running of IT systems. Salary: £34,208 (Grade B) Location: Central London (predominantly office-based) Work pattern: shift work starting from 7.00am - 6.00pm - Three shifts Duties and Responsibilities Provide first-line IT support, troubleshooting and resolving technical issues efficiently and professionally. Set up, configure and maintain hardware, software, and user accounts, ensuring secure and compliant access. Support the maintenance of audio-visual systems and assist with general building and facilities tasks as required. Liaise with external IT providers and suppliers to ensure service standards, equipment procurement, and timely issue resolution. Maintain accurate documentation, including IT asset inventories, user guides, and system procedures. Contribute to building operations, including opening/closing duties, responding to incidents, and supporting team members across facilities functions (you will play a vital role in opening and closing a grade 2 listed building, with all the responsibility that comes with being a keyholder) Person Specification Proven experience in an IT support role with strong troubleshooting skills across hardware, software, and Microsoft 365 environments. Ability to communicate technical information clearly to non-technical users, with a customer-focused and solutions-driven approach. Strong organisational skills, with the ability to manage competing priorities and work effectively as part of a team. Knowledge of IT security principles and data protection requirements Experience supporting audio-visual systems, IT support ticketing platforms, and hybrid working environments. A detail-oriented and proactive individual with a strong appetite for problem-solving and improving processes. Role closing 17 th March, 2026 Interview in person 23 rd March, 2026 (along with a 30 minute test) Candidates shortlisted for this role will be required to write a supporting statement. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Volunteer Experience Officer Flexible/remote working in the UK The Organisation Our client is dedicated to protecting the ocean - defending crucial habitats, regenerating vital ecosystems and inspiring volunteers. They unite communities, governments, and industry, and champion science-based solutions for cleaner, healthier seas to tackle the climate and nature emergency. They are currently looking for a Volunteer Experience Officer to join them on a full-time, permanent basis, working 35 hours per week. The Benefits - Salary of £26,358 - £31,132 per annum - 25 days' annual leave plus Bank Holidays (increasing with service) - Extra time off at Christmas - 8% employer pension contributions (no match required) - Sick pay at full pay for 8 weeks, then 8 weeks at half pay (after probation) - Flexible working and remote-first approach - Health and wellbeing support, plus an employee assistance programme - A paid volunteering day to support a charity of your choice - Cycle-to-work scheme This is an incredible opportunity for an individual with experience in all aspects of volunteer management to join our client's passionate organisation. You'll have the chance to utilise your skillset in an impactful role, helping to make a real difference to the future of the ocean through tireless efforts within innovative and engaging opportunities. What's more, you'll have access to a brilliant benefits package, including flexible and remote working opportunities, and the chance to travel and get involved in incredible programmes throughout the country. So, if you want to join our client's mission to protect the environment and safeguard the future of the planet, read on and apply today. The Role As a Volunteer Experience Officer, your role will be to manage our client's national virtual community of volunteers and maintain effective processes for how they attract, recruit, onboard, engage, communicate and report on volunteer activity. Specifically, you will co-ordinate the design and delivery of their volunteer engagement programme, ensuring they have engaging roles and opportunities to inspire nationwide volunteer action. You will play an essential role in creating excellent volunteer experiences that empower and mobilise the public, including an outstanding volunteer journey, onboarding, induction and training, guides and resources. Additionally, you will: - Develop a high-quality programme of training and events - Act as a key point of contact for volunteers - Ensure volunteer information is up to date - Research and review similar approaches and programmes across the sector About You To be considered as a Volunteer Experience Officer, you will need: - Experience assessing and managing risk to create new volunteer roles and successfully recruiting and engaging volunteers to undertake them - Experience developing and delivering inspiring volunteer opportunities and resources - Experience engaging and supporting volunteers to deliver tangible outcomes - Experience managing and maintaining effective volunteer records - Working knowledge of data protection and its application to confidential information - Excellent project co-ordination skills - Reliable access to a vehicle with a full, valid UK driving licence (due to the various locations this role may visit, our client cannot guarantee the availability of public transport) Please note, this role will involve some travel and occasional overnight stays as well as some weekend and evening work. This role will have online and occasional in-person delivery to adults and young people and is therefore subject to an Enhanced Disclosure & Barring Check. Closing date: Wednesday 11th March 2026 Interviews: w/c 23rd March 2026 Other organisations may call this role Community Engagement Officer, Engagement Officer, Engagement and Participation Officer, Volunteer Engagement Co-ordinator, Volunteer Development Officer, Volunteer Recruitment Co-ordinator, Volunteer Officer, or Volunteer Manager. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're looking for a rewarding role as a Volunteer Experience Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Mar 04, 2026
Full time
Volunteer Experience Officer Flexible/remote working in the UK The Organisation Our client is dedicated to protecting the ocean - defending crucial habitats, regenerating vital ecosystems and inspiring volunteers. They unite communities, governments, and industry, and champion science-based solutions for cleaner, healthier seas to tackle the climate and nature emergency. They are currently looking for a Volunteer Experience Officer to join them on a full-time, permanent basis, working 35 hours per week. The Benefits - Salary of £26,358 - £31,132 per annum - 25 days' annual leave plus Bank Holidays (increasing with service) - Extra time off at Christmas - 8% employer pension contributions (no match required) - Sick pay at full pay for 8 weeks, then 8 weeks at half pay (after probation) - Flexible working and remote-first approach - Health and wellbeing support, plus an employee assistance programme - A paid volunteering day to support a charity of your choice - Cycle-to-work scheme This is an incredible opportunity for an individual with experience in all aspects of volunteer management to join our client's passionate organisation. You'll have the chance to utilise your skillset in an impactful role, helping to make a real difference to the future of the ocean through tireless efforts within innovative and engaging opportunities. What's more, you'll have access to a brilliant benefits package, including flexible and remote working opportunities, and the chance to travel and get involved in incredible programmes throughout the country. So, if you want to join our client's mission to protect the environment and safeguard the future of the planet, read on and apply today. The Role As a Volunteer Experience Officer, your role will be to manage our client's national virtual community of volunteers and maintain effective processes for how they attract, recruit, onboard, engage, communicate and report on volunteer activity. Specifically, you will co-ordinate the design and delivery of their volunteer engagement programme, ensuring they have engaging roles and opportunities to inspire nationwide volunteer action. You will play an essential role in creating excellent volunteer experiences that empower and mobilise the public, including an outstanding volunteer journey, onboarding, induction and training, guides and resources. Additionally, you will: - Develop a high-quality programme of training and events - Act as a key point of contact for volunteers - Ensure volunteer information is up to date - Research and review similar approaches and programmes across the sector About You To be considered as a Volunteer Experience Officer, you will need: - Experience assessing and managing risk to create new volunteer roles and successfully recruiting and engaging volunteers to undertake them - Experience developing and delivering inspiring volunteer opportunities and resources - Experience engaging and supporting volunteers to deliver tangible outcomes - Experience managing and maintaining effective volunteer records - Working knowledge of data protection and its application to confidential information - Excellent project co-ordination skills - Reliable access to a vehicle with a full, valid UK driving licence (due to the various locations this role may visit, our client cannot guarantee the availability of public transport) Please note, this role will involve some travel and occasional overnight stays as well as some weekend and evening work. This role will have online and occasional in-person delivery to adults and young people and is therefore subject to an Enhanced Disclosure & Barring Check. Closing date: Wednesday 11th March 2026 Interviews: w/c 23rd March 2026 Other organisations may call this role Community Engagement Officer, Engagement Officer, Engagement and Participation Officer, Volunteer Engagement Co-ordinator, Volunteer Development Officer, Volunteer Recruitment Co-ordinator, Volunteer Officer, or Volunteer Manager. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're looking for a rewarding role as a Volunteer Experience Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Be Free Campaign is a youth-led mental health charity dedicated to platforming the lived experiences of young people to destigmatise early and preventive mental health support seeking. We work with young people across Merseyside and Manchester through schools, community spaces and events, reaching thousands of young people annually. Through our core 6 programmes, young people learn how to engage and connect with support to help them take control of their health and futures. As the charity enters its 6th year, we are actively looking to engage with racialised and marginalised young people to understand the barriers they are facing in accessing support. Role purpose The Young People s Equity and Inclusion Officer will work to improve how mental health support includes and serves racially and otherwise marginalised young people aged 11 to 25 in Liverpool. The role focuses on generating insight, co producing solutions, and supporting practical changes so that support is more culturally safe, accessible, and relevant. This is a non clinical role centred on outcomes rather than casework. The post holder will coordinate engagement activity, gather and interpret learning, and work with partners to turn that learning into clear tools, pilots, and recommendations for change. We are committed to building a diverse team. We particularly encourage applications from people from racialised and marginalised communities, including those with lived experience of mental health difficulties or systemic disadvantage. This role is anchored in lived experience. We are particularly seeking candidates who have personal experience of navigating mental health challenges and or barriers to accessing support as a young person from a racially minoritised or historically marginalised community. We recognise lived experience as a form of expertise and insight that is critical to shaping meaningful systems change. The successful candidate will be supported to draw on their experience in a boundaried and professional way, with structured supervision and reflective space embedded into the role. As an organisation committed to equity and representation, we strongly welcome applications from young people from communities currently underrepresented in the mental health sector. 1. Insight and Engagement Plan and deliver structured engagement with young people aged to explore experiences of mental health, identity and access to support. Use discussions, creative methods, surveys and interviews to gather meaningful insight. Ensure participation reflects racially minoritised and marginalised communities. Maintain accurate records of activity and emerging themes. 2. Equity and Inclusion Development Identify patterns in barriers and gaps identified by young people. Translate learning into practical recommendations, tools and resources that strengthen equity and inclusion. Embed anti-racist and trauma-informed practice throughout all activity. 3. Partnership Coordination Work with schools, community organisations and partners to host engagement activity and test improvement ideas. Agree clear roles and objectives for joint work. Share findings to support partners to strengthen their practice. Represent the organisation in local forums when required. 4. Pilots and Improvement Activity Support the design and coordination of small-scale pilots based on youth insight. Gather feedback, refine approaches and document learning through clear improvement cycles. 5. Monitoring and Reporting Track participation, demographics and agreed outcome measures. Contribute to analysis of qualitative and quantitative data. Support preparation of reports, summaries and presentations for internal and external audiences, including youth-friendly formats. 6. Safeguarding and Quality Adhere to safeguarding, confidentiality and data protection policies. Respond appropriately to concerns and participate in supervision and training. Contribute to risk assessments and safe delivery across all settings. About you Essential • Understanding of how racism, discrimination and socio-economic inequality impact mental health and access to support • Experience coordinating projects or activities in community, education, health or voluntary sector settings • Experience gathering insight or feedback and using it to inform improvement • Knowledge of safeguarding principles and professional boundaries when working with children and young people • Clear commitment to equity, inclusion and anti-oppressive practice Desirable • Lived experience of racialisation, systemic disadvantage or navigating mental health services • Knowledge of Liverpool communities and local VCSE, education or health systems • Experience of co-production, participatory approaches or user involvement • Experience supporting monitoring, evaluation or learning processes Skills and Attributes Essential • Strong communication skills and ability to engage respectfully with diverse communities • Ability to organise workload, manage competing priorities and meet deadlines • Ability to identify key themes from qualitative and quantitative information and present findings clearly • Reflective, adaptable and open to learning • Willingness to work occasional evenings or weekends Desirable • Ability to present information using creative or accessible formats • Confidence using standard IT tools for documentation and data management Employment details and support 30 hours per week, pattern to be agreed, with flexible working considered in line with role requirements. Annual leave entitlement and pension in line with organisational policy. Wellbeing week: one full working week off per year in addition to standard leave, to support staff wellbeing. Access to line management, safeguarding support, and appropriate clinical or reflective supervision. Training and development opportunities agreed on appointment. Location : Liverpool, hybrid (community based with some home working) Salary : £25,000 per year (pro-rata) Hours : 30 hours per week (some evenings and weekends as agreed) Contract : 12 month fixed term, with potential extension subject to funding Reporting to : DOO, Chief Executive Start date : Subject to successful recruitment Interviews: Rolling Deadline until suitable candidate recruited Right to Work: We are not able to provide visa sponsorship for this position. You must have an existing and ongoing right to work in the UK.
Mar 04, 2026
Full time
Be Free Campaign is a youth-led mental health charity dedicated to platforming the lived experiences of young people to destigmatise early and preventive mental health support seeking. We work with young people across Merseyside and Manchester through schools, community spaces and events, reaching thousands of young people annually. Through our core 6 programmes, young people learn how to engage and connect with support to help them take control of their health and futures. As the charity enters its 6th year, we are actively looking to engage with racialised and marginalised young people to understand the barriers they are facing in accessing support. Role purpose The Young People s Equity and Inclusion Officer will work to improve how mental health support includes and serves racially and otherwise marginalised young people aged 11 to 25 in Liverpool. The role focuses on generating insight, co producing solutions, and supporting practical changes so that support is more culturally safe, accessible, and relevant. This is a non clinical role centred on outcomes rather than casework. The post holder will coordinate engagement activity, gather and interpret learning, and work with partners to turn that learning into clear tools, pilots, and recommendations for change. We are committed to building a diverse team. We particularly encourage applications from people from racialised and marginalised communities, including those with lived experience of mental health difficulties or systemic disadvantage. This role is anchored in lived experience. We are particularly seeking candidates who have personal experience of navigating mental health challenges and or barriers to accessing support as a young person from a racially minoritised or historically marginalised community. We recognise lived experience as a form of expertise and insight that is critical to shaping meaningful systems change. The successful candidate will be supported to draw on their experience in a boundaried and professional way, with structured supervision and reflective space embedded into the role. As an organisation committed to equity and representation, we strongly welcome applications from young people from communities currently underrepresented in the mental health sector. 1. Insight and Engagement Plan and deliver structured engagement with young people aged to explore experiences of mental health, identity and access to support. Use discussions, creative methods, surveys and interviews to gather meaningful insight. Ensure participation reflects racially minoritised and marginalised communities. Maintain accurate records of activity and emerging themes. 2. Equity and Inclusion Development Identify patterns in barriers and gaps identified by young people. Translate learning into practical recommendations, tools and resources that strengthen equity and inclusion. Embed anti-racist and trauma-informed practice throughout all activity. 3. Partnership Coordination Work with schools, community organisations and partners to host engagement activity and test improvement ideas. Agree clear roles and objectives for joint work. Share findings to support partners to strengthen their practice. Represent the organisation in local forums when required. 4. Pilots and Improvement Activity Support the design and coordination of small-scale pilots based on youth insight. Gather feedback, refine approaches and document learning through clear improvement cycles. 5. Monitoring and Reporting Track participation, demographics and agreed outcome measures. Contribute to analysis of qualitative and quantitative data. Support preparation of reports, summaries and presentations for internal and external audiences, including youth-friendly formats. 6. Safeguarding and Quality Adhere to safeguarding, confidentiality and data protection policies. Respond appropriately to concerns and participate in supervision and training. Contribute to risk assessments and safe delivery across all settings. About you Essential • Understanding of how racism, discrimination and socio-economic inequality impact mental health and access to support • Experience coordinating projects or activities in community, education, health or voluntary sector settings • Experience gathering insight or feedback and using it to inform improvement • Knowledge of safeguarding principles and professional boundaries when working with children and young people • Clear commitment to equity, inclusion and anti-oppressive practice Desirable • Lived experience of racialisation, systemic disadvantage or navigating mental health services • Knowledge of Liverpool communities and local VCSE, education or health systems • Experience of co-production, participatory approaches or user involvement • Experience supporting monitoring, evaluation or learning processes Skills and Attributes Essential • Strong communication skills and ability to engage respectfully with diverse communities • Ability to organise workload, manage competing priorities and meet deadlines • Ability to identify key themes from qualitative and quantitative information and present findings clearly • Reflective, adaptable and open to learning • Willingness to work occasional evenings or weekends Desirable • Ability to present information using creative or accessible formats • Confidence using standard IT tools for documentation and data management Employment details and support 30 hours per week, pattern to be agreed, with flexible working considered in line with role requirements. Annual leave entitlement and pension in line with organisational policy. Wellbeing week: one full working week off per year in addition to standard leave, to support staff wellbeing. Access to line management, safeguarding support, and appropriate clinical or reflective supervision. Training and development opportunities agreed on appointment. Location : Liverpool, hybrid (community based with some home working) Salary : £25,000 per year (pro-rata) Hours : 30 hours per week (some evenings and weekends as agreed) Contract : 12 month fixed term, with potential extension subject to funding Reporting to : DOO, Chief Executive Start date : Subject to successful recruitment Interviews: Rolling Deadline until suitable candidate recruited Right to Work: We are not able to provide visa sponsorship for this position. You must have an existing and ongoing right to work in the UK.
Deputy Chief Executive Kingsteignton, Devon Shared Lives South West is an award-winning charity that provides long-term and short break care and support services throughout Devon, Cornwall, and Somerset. We're now looking for a senior-level finance and people professional to join us at a pivotal point in the role of Deputy Chief Executive. Summary As Deputy Chief Executive, you'll operate across our organisation, overseeing the finance, people and core business functions, supporting sustainability and ensuring we deliver on our strategic priorities. In this key senior leadership role, you will deputise and cover for the Chief Executive, ensuring strong governance, financial stewardship and a values-led, people-centred culture. You'll be experienced within leadership or executive roles with a strong background in finance and a grounding in HR, leadership or a related discipline. With organisational finance expertise, you'll have experience in budgeting, financial planning, and reporting, as well as experience working with boards or trustees. What You'll Get From Us: Salary of £54,389 (with plenty of scope for development and progression) 25 days' annual leave (rising to 27 days with service) Pension scheme Life assurance Additional day off to mark your birthday Wellbeing Hour (one hour per week) Paid dependant and Carer leave Volunteer days (two per year) 24/7 access to GP telephone service Accident and Injury Insurance Mindful Employer Support Option to buy additional annual leave Cycle to Work Scheme Blue Light Card Eligibility A Bit More About The Role This is a trusted leadership role where you will work at the highest levels of our organisation, alongside the Board and Chief Executive, defining our strategy and contributing to our strong governance, responsible financial management and ability to deliver. You will hold delegated responsibility for finance and business management, leading budgeting, forecasting, reporting and financial control, while driving robust business planning and performance oversight to secure long-term sustainability and informed strategic growth. Providing senior leadership for the people and culture function, you will ensure strategy, policy and practice are aligned and deliver a fair, compliant and values-led support service to drive staff wellbeing, engagement, performance, and retention. In this varied leadership position, you will work right across the charity, building your portfolio of experience in more than just finance, people and business, but also in other areas that will support your development and overall expertise. Additionally, you will: Support workforce development and succession planning Oversee our ICT, data protection and corporate infrastructure Be accountable for contracts, suppliers, risk management and business continuity Who Are We Looking For? To be considered as our Deputy Chief Executive, you will need: Significant experience in a senior leadership or executive role Demonstrable experience of organisational finance, including budgeting, financial planning, and reporting Experience of holding senior-level responsibility for people leadership or workforce practice Experience of working with boards or trustees, including supporting assurance, reporting, and organisational accountability A relevant professional qualification in finance, HR, leadership or a related discipline A degree-level qualification Full driving licence and ability to travel according to the needs of the role Please note, appointment is subject to a satisfactory Enhanced DBS check and pre-employment checks. Other organisations may call this role Deputy CEO, Chief Operating Officer, COO, Operations Director, Finance Director, FD, Financial Controller, CFO, or Chief Financial Officer. About Shared Lives South West Shared Lives South West recruits, trains, and supports carers who offer accommodation in their own homes to people with care and support needs. This enables them to share in family life, develop skills, and maintain their independence. We are rated 'Outstanding' by the Care Quality Commission, take pride in providing top-quality care and support, and have a history of successful delivery, achieving Shared Lives awards, and clear values and mission. So, if you are eager to progress your finance career in a leadership direction, supporting people throughout the South West, select the apply button today. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Mar 04, 2026
Full time
Deputy Chief Executive Kingsteignton, Devon Shared Lives South West is an award-winning charity that provides long-term and short break care and support services throughout Devon, Cornwall, and Somerset. We're now looking for a senior-level finance and people professional to join us at a pivotal point in the role of Deputy Chief Executive. Summary As Deputy Chief Executive, you'll operate across our organisation, overseeing the finance, people and core business functions, supporting sustainability and ensuring we deliver on our strategic priorities. In this key senior leadership role, you will deputise and cover for the Chief Executive, ensuring strong governance, financial stewardship and a values-led, people-centred culture. You'll be experienced within leadership or executive roles with a strong background in finance and a grounding in HR, leadership or a related discipline. With organisational finance expertise, you'll have experience in budgeting, financial planning, and reporting, as well as experience working with boards or trustees. What You'll Get From Us: Salary of £54,389 (with plenty of scope for development and progression) 25 days' annual leave (rising to 27 days with service) Pension scheme Life assurance Additional day off to mark your birthday Wellbeing Hour (one hour per week) Paid dependant and Carer leave Volunteer days (two per year) 24/7 access to GP telephone service Accident and Injury Insurance Mindful Employer Support Option to buy additional annual leave Cycle to Work Scheme Blue Light Card Eligibility A Bit More About The Role This is a trusted leadership role where you will work at the highest levels of our organisation, alongside the Board and Chief Executive, defining our strategy and contributing to our strong governance, responsible financial management and ability to deliver. You will hold delegated responsibility for finance and business management, leading budgeting, forecasting, reporting and financial control, while driving robust business planning and performance oversight to secure long-term sustainability and informed strategic growth. Providing senior leadership for the people and culture function, you will ensure strategy, policy and practice are aligned and deliver a fair, compliant and values-led support service to drive staff wellbeing, engagement, performance, and retention. In this varied leadership position, you will work right across the charity, building your portfolio of experience in more than just finance, people and business, but also in other areas that will support your development and overall expertise. Additionally, you will: Support workforce development and succession planning Oversee our ICT, data protection and corporate infrastructure Be accountable for contracts, suppliers, risk management and business continuity Who Are We Looking For? To be considered as our Deputy Chief Executive, you will need: Significant experience in a senior leadership or executive role Demonstrable experience of organisational finance, including budgeting, financial planning, and reporting Experience of holding senior-level responsibility for people leadership or workforce practice Experience of working with boards or trustees, including supporting assurance, reporting, and organisational accountability A relevant professional qualification in finance, HR, leadership or a related discipline A degree-level qualification Full driving licence and ability to travel according to the needs of the role Please note, appointment is subject to a satisfactory Enhanced DBS check and pre-employment checks. Other organisations may call this role Deputy CEO, Chief Operating Officer, COO, Operations Director, Finance Director, FD, Financial Controller, CFO, or Chief Financial Officer. About Shared Lives South West Shared Lives South West recruits, trains, and supports carers who offer accommodation in their own homes to people with care and support needs. This enables them to share in family life, develop skills, and maintain their independence. We are rated 'Outstanding' by the Care Quality Commission, take pride in providing top-quality care and support, and have a history of successful delivery, achieving Shared Lives awards, and clear values and mission. So, if you are eager to progress your finance career in a leadership direction, supporting people throughout the South West, select the apply button today. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Rinova Ltd is an established and successful Employee-owned company, with headquarters in central London and a branch in Malaga, Spain. Rinova is a key deliverer in both UK and EU funded provision. This role is an opportunity to join an innovative, fast-growing company that offers the right applicant the chance to develop their career aspirations. This new key role will support a range of projects across the company, with the option for occasional international travel. About the job Rinova Ltd are currently seeking an Employer Liaison and Engagement Lead Officer to support delivery across a range of funded projects in skills, employability and training. Initially, the role will be focused on two key sectors - hospitality and the creative industries, and both projects will be delivered in the London Borough of Southwark. There will subsequently be an opportunity to support other projects related to skills and requiring employer engagement across London. For the hospitality project, the candidate will work with existing and potential hospitality employers, driving engagement and forging pathways for potential job candidates in the borough of Southwark for opportunities in hospitality roles. The candidate will explore job opportunities for local residents in subsectors such as travel and tourism and the expanding experience economy. In addition the candidate will seek out opportunities for up-skilling local residents who are already in employment. For the creative and cultural programme, the successful candidate will be expected to support the development of a network of a wide range of employers across the creative sector, including but not limited to film, music, literature, theatre, performance, gaming, fashion, arts & crafts. This will require strong stakeholder engagement skills, encouraging participation from employers in steering groups, networking events and contributions to skills and training initiatives. This role would suit someone with experience in employer relations, careers advice, work placements or arranging apprenticeships. We need a committed, enthusiastic, and positive individual to join our fantastic team of professionals - empathy, great communication skills and a passion for helping people achieve their potential are must-haves. The successful candidate will be able to identify and engage potential employers, broker and establish ongoing dialogue and good relations with them and find ways for them to assist in forging clear pathways for participants identified within the programmes. They will be expected to present to external partners and stakeholders. The role will be offered on a full-time basis mainly working within the Rinova office and across the Southwark borough, with the opportunity to work remotely on occasions. About us Rinova Ltd is an employee-owned company and a social enterprise operating in the fields of social, economic and cultural development. We specialise in the design and delivery of projects in employment, learning and skills, enterprise, arts and culture and regeneration - in London and internationally. Whilst this role is focused on our UK delivery, there may be opportunities to be involved in our international work and in European travel. Our work includes project development, project management, research, evaluation, funding development, training and capacity building. The client is at the heart of everything we do; our success depends upon partnership working and forging positive and productive relationships with our partners and stakeholders. This is an ideal opportunity for someone that can broker successful partnerships between employers and potential employees and loves supporting individuals to achieve their employment, education and personal goals. Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting. Start date: We would like the successful candidate to start as soon as possible. Please let us know when you would be available to take up the position if you were to be successful. Interviews: Successful candidates will be advised when the interviews will take place. Job description Employer Engagement, Outreach, & Representation Build, manage and sustain a diverse network of employers across hospitality, (including tourism and the experience economy sector) and creative industries (including film, music, theatre, gaming, fashion, arts and crafts) across the capital. For the creative sector there is a particular emphasis on engaging employers from the London Borough of Southwark. Identify, approach and engage new employers, promoting participation in funded skills and employability programmes. Work with individual employers to identify employment opportunities and provide a brokerage service between local residents and participating employers Broker meaningful opportunities for programme participants, including job vacancies, work experience, placements, mentoring, site visits and employer-led activities. Support colleagues in the provision of quality information, advice and guidance to match local residents to suitable vacancies. Act as the main point of contact for employers, maintaining regular communication and strong working relationships. Encourage and support employer involvement in steering groups, networking events, panels, workshops and training initiatives. Represent Rinova professionally at employer meetings, industry events and stakeholder forums. Deliver presentations to employers and partners to promote projects, explain benefits of engagement and support buy-in. Work closely with internal project teams to align employer engagement with participant needs and programme outcomes. Support employer onboarding, ensuring clarity around expectations, safeguarding, data protection and funded programme requirements. Maintain accurate records of employer engagement, opportunities created and outcomes achieved. Values, Inclusion & Professional Practice Demonstrate empathy, professionalism and cultural awareness when working with employers, participants and partners from diverse backgrounds. Actively promote equality, inclusion and accessibility, ensuring employer engagement supports inclusive recruitment, retention, and progression. Work flexibly across the London Borough of Southwark, including occasional evenings or weekends, and occasional remote working. Contribute positively to Rinova's employee-owned, collaborative culture, sharing learning and supporting team objectives. Uphold Rinova's values and mission, ensuring a participant-centred, partnership-led approach to delivery. Person Specification Please address all points in your supporting statement and give examples Essential Skills, Knowledge and Experience Employer Liaison & Brokerage Skills Experience in recruitment, job brokerage skills, employer engagement, employer liaison or business development within employability, skills or training contexts. Proven ability to identify, approach and build relationships with employers, encouraging sustained engagement. Experience brokering opportunities such as jobs, placements, apprenticeships, work experience or employer-led activities. Ability to manage multiple employer relationships and maintain clear communication and follow-up. Experience of Creative and/or Hospitality Sector Knowledge of, or experience working with, the hospitality, tourism and experience economy and/or creative industries. Understanding of employment pathways, roles and recruitment practices within these sectors. Ability to speak confidently with employers about skills needs, workforce challenges and progression routes. Partnerships, Outreach & Stakeholder Engagement Experience of outreach activity, including engaging employers, partners or stakeholders from diverse backgrounds. Confidence representing an organisation externally and building trust with senior stakeholders. Ability to work collaboratively with partners to achieve shared outcomes. Experience supporting or contributing to employer forums, networking events or stakeholder meetings. Communication, Administration & IT Excellent written and verbal communication skills, with the ability to produce professional reports, evaluations and presentations. Strong organisational skills with the ability to prioritise a varied workload and manage competing demands. High level of IT competence, including Microsoft Office (Word, Excel, PowerPoint) and digital collaboration systems. Experience of managing confidential data and records in line with GDPR requirements. Professional Practice & Values Empathetic, professional and culturally aware when working with diverse participant groups. Strong commitment to equality, inclusion and accessibility in programme delivery. Flexible approach to working, including willingness to work occasional evenings or weekends and travel across London boroughs. Ability to work independently while contributing positively to a collaborative, employee-owned organisation. Strong alignment with Rinova's mission, values and partnership-led approach to social impact. . click apply for full job details
Mar 04, 2026
Seasonal
Rinova Ltd is an established and successful Employee-owned company, with headquarters in central London and a branch in Malaga, Spain. Rinova is a key deliverer in both UK and EU funded provision. This role is an opportunity to join an innovative, fast-growing company that offers the right applicant the chance to develop their career aspirations. This new key role will support a range of projects across the company, with the option for occasional international travel. About the job Rinova Ltd are currently seeking an Employer Liaison and Engagement Lead Officer to support delivery across a range of funded projects in skills, employability and training. Initially, the role will be focused on two key sectors - hospitality and the creative industries, and both projects will be delivered in the London Borough of Southwark. There will subsequently be an opportunity to support other projects related to skills and requiring employer engagement across London. For the hospitality project, the candidate will work with existing and potential hospitality employers, driving engagement and forging pathways for potential job candidates in the borough of Southwark for opportunities in hospitality roles. The candidate will explore job opportunities for local residents in subsectors such as travel and tourism and the expanding experience economy. In addition the candidate will seek out opportunities for up-skilling local residents who are already in employment. For the creative and cultural programme, the successful candidate will be expected to support the development of a network of a wide range of employers across the creative sector, including but not limited to film, music, literature, theatre, performance, gaming, fashion, arts & crafts. This will require strong stakeholder engagement skills, encouraging participation from employers in steering groups, networking events and contributions to skills and training initiatives. This role would suit someone with experience in employer relations, careers advice, work placements or arranging apprenticeships. We need a committed, enthusiastic, and positive individual to join our fantastic team of professionals - empathy, great communication skills and a passion for helping people achieve their potential are must-haves. The successful candidate will be able to identify and engage potential employers, broker and establish ongoing dialogue and good relations with them and find ways for them to assist in forging clear pathways for participants identified within the programmes. They will be expected to present to external partners and stakeholders. The role will be offered on a full-time basis mainly working within the Rinova office and across the Southwark borough, with the opportunity to work remotely on occasions. About us Rinova Ltd is an employee-owned company and a social enterprise operating in the fields of social, economic and cultural development. We specialise in the design and delivery of projects in employment, learning and skills, enterprise, arts and culture and regeneration - in London and internationally. Whilst this role is focused on our UK delivery, there may be opportunities to be involved in our international work and in European travel. Our work includes project development, project management, research, evaluation, funding development, training and capacity building. The client is at the heart of everything we do; our success depends upon partnership working and forging positive and productive relationships with our partners and stakeholders. This is an ideal opportunity for someone that can broker successful partnerships between employers and potential employees and loves supporting individuals to achieve their employment, education and personal goals. Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting. Start date: We would like the successful candidate to start as soon as possible. Please let us know when you would be available to take up the position if you were to be successful. Interviews: Successful candidates will be advised when the interviews will take place. Job description Employer Engagement, Outreach, & Representation Build, manage and sustain a diverse network of employers across hospitality, (including tourism and the experience economy sector) and creative industries (including film, music, theatre, gaming, fashion, arts and crafts) across the capital. For the creative sector there is a particular emphasis on engaging employers from the London Borough of Southwark. Identify, approach and engage new employers, promoting participation in funded skills and employability programmes. Work with individual employers to identify employment opportunities and provide a brokerage service between local residents and participating employers Broker meaningful opportunities for programme participants, including job vacancies, work experience, placements, mentoring, site visits and employer-led activities. Support colleagues in the provision of quality information, advice and guidance to match local residents to suitable vacancies. Act as the main point of contact for employers, maintaining regular communication and strong working relationships. Encourage and support employer involvement in steering groups, networking events, panels, workshops and training initiatives. Represent Rinova professionally at employer meetings, industry events and stakeholder forums. Deliver presentations to employers and partners to promote projects, explain benefits of engagement and support buy-in. Work closely with internal project teams to align employer engagement with participant needs and programme outcomes. Support employer onboarding, ensuring clarity around expectations, safeguarding, data protection and funded programme requirements. Maintain accurate records of employer engagement, opportunities created and outcomes achieved. Values, Inclusion & Professional Practice Demonstrate empathy, professionalism and cultural awareness when working with employers, participants and partners from diverse backgrounds. Actively promote equality, inclusion and accessibility, ensuring employer engagement supports inclusive recruitment, retention, and progression. Work flexibly across the London Borough of Southwark, including occasional evenings or weekends, and occasional remote working. Contribute positively to Rinova's employee-owned, collaborative culture, sharing learning and supporting team objectives. Uphold Rinova's values and mission, ensuring a participant-centred, partnership-led approach to delivery. Person Specification Please address all points in your supporting statement and give examples Essential Skills, Knowledge and Experience Employer Liaison & Brokerage Skills Experience in recruitment, job brokerage skills, employer engagement, employer liaison or business development within employability, skills or training contexts. Proven ability to identify, approach and build relationships with employers, encouraging sustained engagement. Experience brokering opportunities such as jobs, placements, apprenticeships, work experience or employer-led activities. Ability to manage multiple employer relationships and maintain clear communication and follow-up. Experience of Creative and/or Hospitality Sector Knowledge of, or experience working with, the hospitality, tourism and experience economy and/or creative industries. Understanding of employment pathways, roles and recruitment practices within these sectors. Ability to speak confidently with employers about skills needs, workforce challenges and progression routes. Partnerships, Outreach & Stakeholder Engagement Experience of outreach activity, including engaging employers, partners or stakeholders from diverse backgrounds. Confidence representing an organisation externally and building trust with senior stakeholders. Ability to work collaboratively with partners to achieve shared outcomes. Experience supporting or contributing to employer forums, networking events or stakeholder meetings. Communication, Administration & IT Excellent written and verbal communication skills, with the ability to produce professional reports, evaluations and presentations. Strong organisational skills with the ability to prioritise a varied workload and manage competing demands. High level of IT competence, including Microsoft Office (Word, Excel, PowerPoint) and digital collaboration systems. Experience of managing confidential data and records in line with GDPR requirements. Professional Practice & Values Empathetic, professional and culturally aware when working with diverse participant groups. Strong commitment to equality, inclusion and accessibility in programme delivery. Flexible approach to working, including willingness to work occasional evenings or weekends and travel across London boroughs. Ability to work independently while contributing positively to a collaborative, employee-owned organisation. Strong alignment with Rinova's mission, values and partnership-led approach to social impact. . click apply for full job details
Pathway Project Lichfield Staffordshire
Sutton Coldfield, West Midlands
Finance Manager Location : Pathway Project Offices, The Hope Centre, Lichfield WS13 7LB Reports to: Chief Executive Officer (CEO) Hours: 37.5 Salary: £32K to £35K Contract: Permanent This post is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability About Pathway Project We are a domestic and sexual abuse service that supports clients in Lichfield, Tamworth, Cannock, Burntwood and the surrounding villages of South Staffordshire. We offer a range of support services to victims of domestic abuse including two refuges in confidential locations. We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear. Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year. We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice. We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and support to all who need us. Pathway Project believes in working as a cohesive team and are service user led. Our helpline is access to all and is open 24 hours a day, 365 days a year. Why choose to work for us? Pathway Project is an inspiring place to be, we are a charity with big ambitions and huge energy. We are currently evolving a bold new strategy and a passion for excellence in service delivery. Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans. It's a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey. We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups. We offer the following benefits: 25 days paid leave plus statutory holidays (pro rata) A competitive pension scheme Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role. Purpose of the Role The Finance Manager is responsible for the effective day-to-day financial management of the charity, ensuring robust financial controls, accurate reporting and compliance with statutory and regulatory requirements including the Charity Commission and Charity SORP (FRS 102). Working closely with the CEO, SMT and Trustees, the postholder will provide clear, timely financial information to support sound operational and strategic decision-making and help ensure the long-term sustainability of the organisation. Key Responsibilities 1. Financial Management and Reporting •Manage the day-to-day finance function including processing invoices and bank transactions and monitoring cash balances to ensure sufficient liquidity. • Oversee monthly cash banking of donations and rental income. • Prepare timely and accurate monthly management accounts including variance analysis. Journals to include prepayments, accruals, bank, credit card and cash reconciliations, depreciation and maintenance of the fixed asset register. • Update and maintain the cashflow forecast and provide commentary on key movements. • Monitor financial performance against approved budgets and report findings to the CEO and Trustees. • Prepare the Trial Balance and supporting schedules for year-end accounts and act as the main point of contact with external auditors. • Maintain and develop effective financial systems, processes and controls in line with Charity Commission guidance and good practice. 2. Budgeting and Forecasting • Support the annual budgeting process, working closely with the CEO and Treasurer to develop realistic budgets aligned to strategic priorities. • Produce periodic reforecasts and assist with multi-year financial planning as required. • Provide financial input to support new initiatives, funding applications and business planning. 3. Income and Expenditure Oversight • Oversee all income streams including grants, contracts, donations, trading income and fundraising activity. • Ensure accurate fund accounting and correct allocation of restricted and unrestricted funds. • Support fundraising and business development activity by providing financial information for funding bids and reports. • Monitor expenditure and support value for money through effective supplier and cost management. 4. Payroll and Pensions • Prepare and review information for the outsourced monthly payroll. • Manage monthly pension uploads and ensure compliance with auto-enrolment requirements. • Ensure compliance with PAYE, National Insurance and pension regulations. • Maintain accurate staff cost reporting and support SMT with salary reviews and cost projections. 5. Compliance and Governance • Support compliance with financial, legal and regulatory requirements including HMRC, Charity Commission and Companies House. • Prepare financial papers and summary reports for the Board of Trustees and relevant committees including Audit and Risk. • Assist with the maintenance and review of financial policies and procedures, incorporating audit recommendations. • Contribute to risk management processes including financial risks and reserves monitoring. 6. Systems and Process Improvement • Manage and develop the QuickBooks accounting system. • Identify opportunities to streamline finance processes and improve efficiency and accuracy. • Ensure appropriate data protection and cyber security controls within finance operations. 7. Teamwork and Collaboration • Provide guidance and support to the Financial Abuse Specialist to ensure accurate recording of financial information. • Work collaboratively with colleagues across the organisation to improve financial understanding and accountability. • Contribute positively to the wider management team and organisational culture. Person Specification Essential • Part-qualified or qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent experience). • Experience working in a charity or not-for-profit finance role, including fund accounting. • Good working knowledge of Charity SORP (FRS 102) and charity regulatory requirements. • Strong financial analysis and reporting skills with good Excel capability. • Ability to communicate financial information clearly to non-finance colleagues. • High attention to detail and accuracy. • Strong organisational and time management skills. • Experience using QuickBooks or similar accounting systems. • Commitment to the charity's mission and values. Desirable • Experience supporting audits and liaising with external auditors. • Experience of restricted funds, grant reporting and donor compliance. • Experience mentoring or supporting colleagues. • Experience of Gift Aid. • Familiarity with payment platforms such as PayPal, Zettle or Enthuse. Performance Indicators • Timely and accurate management accounts and forecasts. • Strong compliance with financial regulations and audit requirements. • Positive feedback from auditors, trustees and senior management. • Effective cashflow and reserves monitoring. • Improved financial understanding across the organisation. This role description cannot cover every eventuality or task that may arise within this position and the post holder will be expected to carry out other duties from time to time which are broadly consistent with the role. Other information: Pathway Project is committed to equal opportunities and welcomes diversity across our services. All employees are required to adhere to our Equality & Diversity policies and to challenge discrimination wherever it is appropriate. Safeguarding Statement Pathway Project is committed to safeguarding the vulnerable adults and children who we work with. We have a range of policies and procedures in place to support us to promote a Safeguarding culture and safe working practices. Pathway Project will employ a safer recruitment process which will include disclosure and baring service checks where applicable and references for all posts. We strive to be as inclusive as possible and look to recruit individuals with the right skills, experience and attitude, however . click apply for full job details
Mar 03, 2026
Full time
Finance Manager Location : Pathway Project Offices, The Hope Centre, Lichfield WS13 7LB Reports to: Chief Executive Officer (CEO) Hours: 37.5 Salary: £32K to £35K Contract: Permanent This post is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability About Pathway Project We are a domestic and sexual abuse service that supports clients in Lichfield, Tamworth, Cannock, Burntwood and the surrounding villages of South Staffordshire. We offer a range of support services to victims of domestic abuse including two refuges in confidential locations. We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear. Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year. We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice. We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and support to all who need us. Pathway Project believes in working as a cohesive team and are service user led. Our helpline is access to all and is open 24 hours a day, 365 days a year. Why choose to work for us? Pathway Project is an inspiring place to be, we are a charity with big ambitions and huge energy. We are currently evolving a bold new strategy and a passion for excellence in service delivery. Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans. It's a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey. We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups. We offer the following benefits: 25 days paid leave plus statutory holidays (pro rata) A competitive pension scheme Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role. Purpose of the Role The Finance Manager is responsible for the effective day-to-day financial management of the charity, ensuring robust financial controls, accurate reporting and compliance with statutory and regulatory requirements including the Charity Commission and Charity SORP (FRS 102). Working closely with the CEO, SMT and Trustees, the postholder will provide clear, timely financial information to support sound operational and strategic decision-making and help ensure the long-term sustainability of the organisation. Key Responsibilities 1. Financial Management and Reporting •Manage the day-to-day finance function including processing invoices and bank transactions and monitoring cash balances to ensure sufficient liquidity. • Oversee monthly cash banking of donations and rental income. • Prepare timely and accurate monthly management accounts including variance analysis. Journals to include prepayments, accruals, bank, credit card and cash reconciliations, depreciation and maintenance of the fixed asset register. • Update and maintain the cashflow forecast and provide commentary on key movements. • Monitor financial performance against approved budgets and report findings to the CEO and Trustees. • Prepare the Trial Balance and supporting schedules for year-end accounts and act as the main point of contact with external auditors. • Maintain and develop effective financial systems, processes and controls in line with Charity Commission guidance and good practice. 2. Budgeting and Forecasting • Support the annual budgeting process, working closely with the CEO and Treasurer to develop realistic budgets aligned to strategic priorities. • Produce periodic reforecasts and assist with multi-year financial planning as required. • Provide financial input to support new initiatives, funding applications and business planning. 3. Income and Expenditure Oversight • Oversee all income streams including grants, contracts, donations, trading income and fundraising activity. • Ensure accurate fund accounting and correct allocation of restricted and unrestricted funds. • Support fundraising and business development activity by providing financial information for funding bids and reports. • Monitor expenditure and support value for money through effective supplier and cost management. 4. Payroll and Pensions • Prepare and review information for the outsourced monthly payroll. • Manage monthly pension uploads and ensure compliance with auto-enrolment requirements. • Ensure compliance with PAYE, National Insurance and pension regulations. • Maintain accurate staff cost reporting and support SMT with salary reviews and cost projections. 5. Compliance and Governance • Support compliance with financial, legal and regulatory requirements including HMRC, Charity Commission and Companies House. • Prepare financial papers and summary reports for the Board of Trustees and relevant committees including Audit and Risk. • Assist with the maintenance and review of financial policies and procedures, incorporating audit recommendations. • Contribute to risk management processes including financial risks and reserves monitoring. 6. Systems and Process Improvement • Manage and develop the QuickBooks accounting system. • Identify opportunities to streamline finance processes and improve efficiency and accuracy. • Ensure appropriate data protection and cyber security controls within finance operations. 7. Teamwork and Collaboration • Provide guidance and support to the Financial Abuse Specialist to ensure accurate recording of financial information. • Work collaboratively with colleagues across the organisation to improve financial understanding and accountability. • Contribute positively to the wider management team and organisational culture. Person Specification Essential • Part-qualified or qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent experience). • Experience working in a charity or not-for-profit finance role, including fund accounting. • Good working knowledge of Charity SORP (FRS 102) and charity regulatory requirements. • Strong financial analysis and reporting skills with good Excel capability. • Ability to communicate financial information clearly to non-finance colleagues. • High attention to detail and accuracy. • Strong organisational and time management skills. • Experience using QuickBooks or similar accounting systems. • Commitment to the charity's mission and values. Desirable • Experience supporting audits and liaising with external auditors. • Experience of restricted funds, grant reporting and donor compliance. • Experience mentoring or supporting colleagues. • Experience of Gift Aid. • Familiarity with payment platforms such as PayPal, Zettle or Enthuse. Performance Indicators • Timely and accurate management accounts and forecasts. • Strong compliance with financial regulations and audit requirements. • Positive feedback from auditors, trustees and senior management. • Effective cashflow and reserves monitoring. • Improved financial understanding across the organisation. This role description cannot cover every eventuality or task that may arise within this position and the post holder will be expected to carry out other duties from time to time which are broadly consistent with the role. Other information: Pathway Project is committed to equal opportunities and welcomes diversity across our services. All employees are required to adhere to our Equality & Diversity policies and to challenge discrimination wherever it is appropriate. Safeguarding Statement Pathway Project is committed to safeguarding the vulnerable adults and children who we work with. We have a range of policies and procedures in place to support us to promote a Safeguarding culture and safe working practices. Pathway Project will employ a safer recruitment process which will include disclosure and baring service checks where applicable and references for all posts. We strive to be as inclusive as possible and look to recruit individuals with the right skills, experience and attitude, however . click apply for full job details
Policy Manager x2 £45,864 per annum plus excellent benefits London (Hybrid - minimum 40% office-based in Central London) 35 hours per week, full-time Fixed-term (9-12 months maternity cover) The Royal College of Paediatrics and Child Health (RCPCH) is seeking two experienced Policy Managers to join our Health Policy team to provide maternity cover. This is a rare opportunity to play a key role in shaping national child health policy and influencing decision-makers across England and the wider UK. Reporting to the Head of Health Policy, you will work with College Officers, policy committees, experts and external stakeholders to identify, analyse and deliver a wide range of child health policy projects and activities. You will lead policy development using research, evidence and horizon scanning to inform outputs and support the College's influencing work. These are high-visibility roles covering priority areas including prevention, child health inequalities, child protection and children's rights. You will be recognised as a subject expert in your policy area(s) and will work collaboratively across the organisation and externally to maximise impact. Key responsibilities include: Leading the development of evidence-based policy to influence the child health agenda in England, working with devolved nations colleagues on UK-wide issues Horizon scanning and monitoring emerging developments in child health policy to inform strategy and planning Producing consultation responses, briefings, analysis and policy reports Delivering policy projects using strong project management, matrix working and time-bound working groups Building and managing relationships with stakeholders across government, academia, charities, professional bodies and the health sector Representing the College externally at meetings, events, conferences and policy forums Supporting policy committees and College Officers through expert advice, briefings and coordination of workplans Managing and developing a direct report (Health Policy Assistant / Projects Officer) Essential skills and experience include: Relevant professional experience or graduate-level qualification in policy or a related field Extensive experience in policy development and influencing, with recent policy outputs Strong experience analysing research, evidence, data and health service information Excellent written and verbal communication skills, with the ability to explain complex issues clearly to varied audiences Proven stakeholder management skills, including engagement at senior level Strong analytical, problem-solving and project management skills Experience managing multiple projects simultaneously, including risk and resource management Ability to work autonomously while collaborating effectively across a dispersed team The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well. The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home. The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment - we place a high priority on ensuring only those who do so are recruited to work for us. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. Closing date: 22 March 2026 Candidates are reminded that the shortlisting process is based on the evidence provided on the application form of the skills demonstrated above. For any questions, queries or support please contact us via our website. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Mar 03, 2026
Full time
Policy Manager x2 £45,864 per annum plus excellent benefits London (Hybrid - minimum 40% office-based in Central London) 35 hours per week, full-time Fixed-term (9-12 months maternity cover) The Royal College of Paediatrics and Child Health (RCPCH) is seeking two experienced Policy Managers to join our Health Policy team to provide maternity cover. This is a rare opportunity to play a key role in shaping national child health policy and influencing decision-makers across England and the wider UK. Reporting to the Head of Health Policy, you will work with College Officers, policy committees, experts and external stakeholders to identify, analyse and deliver a wide range of child health policy projects and activities. You will lead policy development using research, evidence and horizon scanning to inform outputs and support the College's influencing work. These are high-visibility roles covering priority areas including prevention, child health inequalities, child protection and children's rights. You will be recognised as a subject expert in your policy area(s) and will work collaboratively across the organisation and externally to maximise impact. Key responsibilities include: Leading the development of evidence-based policy to influence the child health agenda in England, working with devolved nations colleagues on UK-wide issues Horizon scanning and monitoring emerging developments in child health policy to inform strategy and planning Producing consultation responses, briefings, analysis and policy reports Delivering policy projects using strong project management, matrix working and time-bound working groups Building and managing relationships with stakeholders across government, academia, charities, professional bodies and the health sector Representing the College externally at meetings, events, conferences and policy forums Supporting policy committees and College Officers through expert advice, briefings and coordination of workplans Managing and developing a direct report (Health Policy Assistant / Projects Officer) Essential skills and experience include: Relevant professional experience or graduate-level qualification in policy or a related field Extensive experience in policy development and influencing, with recent policy outputs Strong experience analysing research, evidence, data and health service information Excellent written and verbal communication skills, with the ability to explain complex issues clearly to varied audiences Proven stakeholder management skills, including engagement at senior level Strong analytical, problem-solving and project management skills Experience managing multiple projects simultaneously, including risk and resource management Ability to work autonomously while collaborating effectively across a dispersed team The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well. The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home. The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment - we place a high priority on ensuring only those who do so are recruited to work for us. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. Closing date: 22 March 2026 Candidates are reminded that the shortlisting process is based on the evidence provided on the application form of the skills demonstrated above. For any questions, queries or support please contact us via our website. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Who Are They Theatre enjoys a special place within Northern Ireland s artistic landscape. As a prolific production house, their theatre is the beating cultural heart of Northern Ireland inspiring and entertaining audiences with both new and established plays and helping to launch the careers of some of their most famous actors, directors, and playwrights. This is a playhouse for all. They are a shared civic space for artists and audiences alike; a creative hub for theatre-making, nurturing talent and promoting the critical role of the arts in society Purpose of the Post The Fundraising Manager is a senior operational role within the theatre s Development and Marketing team, responsible for the effective delivery and implementation of the their fundraising activity. Working closely with the Head of Development& Marketing, the post holder will lead the day -to-day management of fundraising programmes across fundraising bodies, Trusts and Foundations, individual giving, corporate partnership and fundraising events, ensuring activity is well planned, delivered on time and meets agreed income and engagement objectives. The role will play a key delivery role in the their Fund for the Future fundraising initiative, supporting campaign implementation, donor stewardship and reporting, and helping to build sustainable, long -term income for the organisation. The Fundraising Manager will lead on fundraising events, manage and steward key donor and funder relationships, monitor income performance, and work collaboratively with colleagues across the organisation, particularly Creative Learning, Finance, Front of House and Production teams. Benefits Of course, They provide all the standard entitlements like an employer contributed pension and statutory pay for sickness, maternity, and paternity leave, but they also have some extras: • Additional paid day off for your birthday • Access to a free, confidential counselling service through their Employment Assistance Programme. Free beverages from their café/bar. • Discounted food from our café/bar. • Free tickets for Lyric productions. • Free period products in all bathrooms. Main Duties and Responsibilities FUNDRAISING • Deliver agreed fundraising plans and priorities, working closely with the Head of Development& Marketing. • Lead the day -to-day delivery of the Fund for the Future initiative, including donor stewardship, events, reporting and supporter engagement. • Manage the operational delivery of individual giving and membership activity, including their Membership • Manage and steward a portfolio of donors, funders and sponsors, acting as day-to-day relationship lead as agreed. • Monitor, track and report on fundraising income and performance against agreed targets. • Manage fundraising pipelines, deadlines and project plans to ensure timely delivery. • Support the development, writing and submission of funding applications, sponsorship proposals and donor communications. • Ensure accurate record keeping, compliance and reporting across all fundraising activity. • Work with the Finance department to ensure accurate allocation, coding and reporting of fundraising income, in line with best practice and compliance requirements. • Ensure all fundraising activity complies with GDPR, fundraising regulations and ethical standards. EVENT MANAGEMENT • Take operational lead on the planning and delivery of fundraising events, ensuring they are delivered to budget, schedule and agreed objectives. • Manage suppliers, logistics, budgets and internal stakeholders. • Monitor, track and report on event income, liaising with Finance on invoicing, cash donations and sponsorships. • Lead post -event evaluation and reporting, including income performance, return on investment and supporter engagement. SALES & MARKETING • Work closely with the Marketing team to deliver fundraising campaigns and communications. Manage communications for all donors and supporters, ensuring a high standard of stewardship. • Keep up-to-date with developments and best practice in fundraising within the charity and arts sectors. • Ensure all donor records are accurate, up to date and compliant with data protection legislation. Provide content and insight to support marketing activity, including funding success stories, impact reporting and donor recognition Personnel Specification Essential Criteria Either: • A degree-level qualification and a minimum of 3 years experience in fundraising, development, marketing or a related environment; OR • At least 4 years relevant professional experience in fundraising, development or income generation. • Proven experience of planning, managing and delivering fundraising activity with measurable outcomes. • First-class written and verbal communication skills, including experience of writing persuasive funding applications or donor communications. • Demonstrable ability to build and maintain relationships with people from all backgrounds, including excellent networking and stakeholder management skills. • Experience of event planning and delivery. • Experience of project management. • Strong organisational skills, with experience of managing multiple projects and deadlines. • High level of IT literacy, including CRM systems and Microsoft Office. • Competence in all marketing and CRM channels, such as DotDogital, LinkedIn and Craft CMS. Desirable Criteria • Proven track record in fundraising and donor stewardship. • Experience of making successful fundraising asks. • Experience of raising income through fundraising events. • Experience of contributing to or delivering a strategic or future-focused fundraising campaign. Experience of using Spektrix, including Opportunities and reporting. • Experience of working in, or strong interest in, theatre and the arts Location: Belfast Contract Type : Permanent Hours : Working hours are 37.5 per week (excluding breaks), normally worked between 9am to 5pm. Due to the nature of the business the post holder will also be required to work occasional evenings and weekends. Time off in lieu will be granted for any work done on a statutory holiday. Salary: £31,500 - £34,500 (plus 3% pension contribution) per annum, dependent on experience You may also have experience in the following: Fundraising Engagement Manager, Fundraising Manager, Fundraiser, Engagement Manager, Fundraising Executive, Fundraising Officer, Fundraising Assistant, Fundraising Administrator, Sales Executive, Business Development, Charity, Third Sector, NFP, etc. REF-
Mar 03, 2026
Full time
Who Are They Theatre enjoys a special place within Northern Ireland s artistic landscape. As a prolific production house, their theatre is the beating cultural heart of Northern Ireland inspiring and entertaining audiences with both new and established plays and helping to launch the careers of some of their most famous actors, directors, and playwrights. This is a playhouse for all. They are a shared civic space for artists and audiences alike; a creative hub for theatre-making, nurturing talent and promoting the critical role of the arts in society Purpose of the Post The Fundraising Manager is a senior operational role within the theatre s Development and Marketing team, responsible for the effective delivery and implementation of the their fundraising activity. Working closely with the Head of Development& Marketing, the post holder will lead the day -to-day management of fundraising programmes across fundraising bodies, Trusts and Foundations, individual giving, corporate partnership and fundraising events, ensuring activity is well planned, delivered on time and meets agreed income and engagement objectives. The role will play a key delivery role in the their Fund for the Future fundraising initiative, supporting campaign implementation, donor stewardship and reporting, and helping to build sustainable, long -term income for the organisation. The Fundraising Manager will lead on fundraising events, manage and steward key donor and funder relationships, monitor income performance, and work collaboratively with colleagues across the organisation, particularly Creative Learning, Finance, Front of House and Production teams. Benefits Of course, They provide all the standard entitlements like an employer contributed pension and statutory pay for sickness, maternity, and paternity leave, but they also have some extras: • Additional paid day off for your birthday • Access to a free, confidential counselling service through their Employment Assistance Programme. Free beverages from their café/bar. • Discounted food from our café/bar. • Free tickets for Lyric productions. • Free period products in all bathrooms. Main Duties and Responsibilities FUNDRAISING • Deliver agreed fundraising plans and priorities, working closely with the Head of Development& Marketing. • Lead the day -to-day delivery of the Fund for the Future initiative, including donor stewardship, events, reporting and supporter engagement. • Manage the operational delivery of individual giving and membership activity, including their Membership • Manage and steward a portfolio of donors, funders and sponsors, acting as day-to-day relationship lead as agreed. • Monitor, track and report on fundraising income and performance against agreed targets. • Manage fundraising pipelines, deadlines and project plans to ensure timely delivery. • Support the development, writing and submission of funding applications, sponsorship proposals and donor communications. • Ensure accurate record keeping, compliance and reporting across all fundraising activity. • Work with the Finance department to ensure accurate allocation, coding and reporting of fundraising income, in line with best practice and compliance requirements. • Ensure all fundraising activity complies with GDPR, fundraising regulations and ethical standards. EVENT MANAGEMENT • Take operational lead on the planning and delivery of fundraising events, ensuring they are delivered to budget, schedule and agreed objectives. • Manage suppliers, logistics, budgets and internal stakeholders. • Monitor, track and report on event income, liaising with Finance on invoicing, cash donations and sponsorships. • Lead post -event evaluation and reporting, including income performance, return on investment and supporter engagement. SALES & MARKETING • Work closely with the Marketing team to deliver fundraising campaigns and communications. Manage communications for all donors and supporters, ensuring a high standard of stewardship. • Keep up-to-date with developments and best practice in fundraising within the charity and arts sectors. • Ensure all donor records are accurate, up to date and compliant with data protection legislation. Provide content and insight to support marketing activity, including funding success stories, impact reporting and donor recognition Personnel Specification Essential Criteria Either: • A degree-level qualification and a minimum of 3 years experience in fundraising, development, marketing or a related environment; OR • At least 4 years relevant professional experience in fundraising, development or income generation. • Proven experience of planning, managing and delivering fundraising activity with measurable outcomes. • First-class written and verbal communication skills, including experience of writing persuasive funding applications or donor communications. • Demonstrable ability to build and maintain relationships with people from all backgrounds, including excellent networking and stakeholder management skills. • Experience of event planning and delivery. • Experience of project management. • Strong organisational skills, with experience of managing multiple projects and deadlines. • High level of IT literacy, including CRM systems and Microsoft Office. • Competence in all marketing and CRM channels, such as DotDogital, LinkedIn and Craft CMS. Desirable Criteria • Proven track record in fundraising and donor stewardship. • Experience of making successful fundraising asks. • Experience of raising income through fundraising events. • Experience of contributing to or delivering a strategic or future-focused fundraising campaign. Experience of using Spektrix, including Opportunities and reporting. • Experience of working in, or strong interest in, theatre and the arts Location: Belfast Contract Type : Permanent Hours : Working hours are 37.5 per week (excluding breaks), normally worked between 9am to 5pm. Due to the nature of the business the post holder will also be required to work occasional evenings and weekends. Time off in lieu will be granted for any work done on a statutory holiday. Salary: £31,500 - £34,500 (plus 3% pension contribution) per annum, dependent on experience You may also have experience in the following: Fundraising Engagement Manager, Fundraising Manager, Fundraiser, Engagement Manager, Fundraising Executive, Fundraising Officer, Fundraising Assistant, Fundraising Administrator, Sales Executive, Business Development, Charity, Third Sector, NFP, etc. REF-
The Deputy Head of Operations will oversee and manage operational processes within the Middle Office of this Banking & Financial Services organisation, ensuring operational efficiency and compliance with industry standards. This role requires strong expertise in the Financial Services sector to support the organisation's goals effectively. Client Details This position is with a large organisation within the Financial Services industry, focusing on Banking & Financial Services. The company is well-established and offers excellent opportunities for professional growth and career progression. Description To support the Head of Operations and Deputy General Manager covering execution of multiple banking products and operational processes including but not limited to: Domestic and International Payments; Bilateral and Syndicated Loans Administration; Treasury vanilla and Derivative product settlements; Data Quality; Trade Finance Operations; Correspondent Banking; Customer Support; Reconciliations; Transaction Reporting and Custodian service. To manage a team of Operations/Assistant Managers & Operations Officers covering execution of multiple wholesale banking products and operational processes. Including the ongoing development of the staff through the cross training of staff across all day-to-day functions, the systems used within Operations and to provide training opportunities in new products and system enhancements. In addition to the Banking, Clearing & Treasury Operations, the role holder will also lead the delivery of the custodian service processes and execution to support the business and customers whilst maintaining close to zero operational risk losses. As a SMF delegated individual, this role holder will have day to day oversight of the CASS regulatory related matters. To provide support/collaboration for other 2LoD functions such as Compliance, Finance Risk and Project Management around BAU and Bank wide initiatives To maintain a strong control framework within the Department. General day-to-day management of the Operations team. Working with the staff to agree training development plans to ensure knowledge transfer across both products, processes and systems used within the Department Working with the Managers to ensure continuous review of the existing processes and procedures with specific focus on the manual processes and system initiatives to improve system functionality to remove potential operational risk. Promote good relationships and rapport by continued liaison/regular meetings with Internal Stakeholders, including Front Office, Finance and Compliance Lead on business wide initiatives through project deployment including submission of BRD's, UAT and successful implementation. Responsibility for the review and testing of the Team's Business Continuity Plan, ensuring adequate system access and resource deployment for regular testing and during periods of disaster recovery. Oversee the production of Monthly Management Information Oversee the work undertaken for any Internal Audit, Finance and Compliance for Treasury product related issues. In charge of all the UK regulatory reporting including but not limited EMIR/MIFII/SFTR/SCV/SMMD/CASS. Preparing all reports to the governance committees. General Responsibility for the day-to-day identification, ownership and management of conduct risk and controls through the continuing development and implementation of the Bank's conduct risk framework processes. This includes the internal control processes designed to identify, assess and manage conduct risk, the execution of activities as intended and the identification, reporting and escalation/remediation of inadequate processes and control breaks. On a proactive basis, liaise with and seek guidance from the Second Line of Defence for policy and process queries Complete all training provided by Compliance, Risk and IT and other departments as necessary in a timely manner. Read and understand the Risk Management & Compliance framework (and the policies referenced therein) and the UK Staff Handbook; Identify, report and escalate material risk events, including conduct risk events and conflicts of interest, or losses to the Head of Department; Proper use of the Bank's IT systems and data, particularly personal data, in accordance with the IT Security Policy and the Data Protection Policy and any applicable departmental procedures; Adherence to staff handbook, company policies, rules and regulations as changed from time to time and to the core values, behaviours (e.g., Code of Conduct) at all times. Profile A successful Deputy Head of Operations should have: Tertiary qualified with Bachelors or Masters degree. Minimum of 3-5 years in similar role in UK Prior team management Subject matter expert in Treasury, Clearing, Corporate Banking products with experience in Custodian business and services. Demonstrate a clear understanding of Product knowledge and Operations processes across Treasury, Clearing, Corporate Banking & Custodial business. Experience gained in a similar type and scale of Corporate banking environment is critical It is critical that this individual has hands on experience of operational / MO processes Understanding of regulatory impact on all operational processes Must be competent in SWIFT; Treasury booking and settlement systems (e.g. OPICS) NGS and related operation system knowledge Exposure to professional project management processes is advantageous. Understanding of the wider processes such as collateral management in lending and Treasury, including CSA's, netting and ISDA documentation an advantage; Job Offer Competitive salary ranging from £90,000 to £120,000 per annum 5 Days in the office Free daily lunch provided Comprehensive benefits package Permanent position offering stability and growth opportunities. City of London location. Chance to work within a reputable organisation in the Financial Services industry. This is an exciting opportunity for a skilled Deputy Head of Operations to advance their career in Banking & Financial Services. If this role aligns with your expertise, we encourage you to apply today. PLEASE NOTE NO VISA SPONSORSHIP
Mar 03, 2026
Full time
The Deputy Head of Operations will oversee and manage operational processes within the Middle Office of this Banking & Financial Services organisation, ensuring operational efficiency and compliance with industry standards. This role requires strong expertise in the Financial Services sector to support the organisation's goals effectively. Client Details This position is with a large organisation within the Financial Services industry, focusing on Banking & Financial Services. The company is well-established and offers excellent opportunities for professional growth and career progression. Description To support the Head of Operations and Deputy General Manager covering execution of multiple banking products and operational processes including but not limited to: Domestic and International Payments; Bilateral and Syndicated Loans Administration; Treasury vanilla and Derivative product settlements; Data Quality; Trade Finance Operations; Correspondent Banking; Customer Support; Reconciliations; Transaction Reporting and Custodian service. To manage a team of Operations/Assistant Managers & Operations Officers covering execution of multiple wholesale banking products and operational processes. Including the ongoing development of the staff through the cross training of staff across all day-to-day functions, the systems used within Operations and to provide training opportunities in new products and system enhancements. In addition to the Banking, Clearing & Treasury Operations, the role holder will also lead the delivery of the custodian service processes and execution to support the business and customers whilst maintaining close to zero operational risk losses. As a SMF delegated individual, this role holder will have day to day oversight of the CASS regulatory related matters. To provide support/collaboration for other 2LoD functions such as Compliance, Finance Risk and Project Management around BAU and Bank wide initiatives To maintain a strong control framework within the Department. General day-to-day management of the Operations team. Working with the staff to agree training development plans to ensure knowledge transfer across both products, processes and systems used within the Department Working with the Managers to ensure continuous review of the existing processes and procedures with specific focus on the manual processes and system initiatives to improve system functionality to remove potential operational risk. Promote good relationships and rapport by continued liaison/regular meetings with Internal Stakeholders, including Front Office, Finance and Compliance Lead on business wide initiatives through project deployment including submission of BRD's, UAT and successful implementation. Responsibility for the review and testing of the Team's Business Continuity Plan, ensuring adequate system access and resource deployment for regular testing and during periods of disaster recovery. Oversee the production of Monthly Management Information Oversee the work undertaken for any Internal Audit, Finance and Compliance for Treasury product related issues. In charge of all the UK regulatory reporting including but not limited EMIR/MIFII/SFTR/SCV/SMMD/CASS. Preparing all reports to the governance committees. General Responsibility for the day-to-day identification, ownership and management of conduct risk and controls through the continuing development and implementation of the Bank's conduct risk framework processes. This includes the internal control processes designed to identify, assess and manage conduct risk, the execution of activities as intended and the identification, reporting and escalation/remediation of inadequate processes and control breaks. On a proactive basis, liaise with and seek guidance from the Second Line of Defence for policy and process queries Complete all training provided by Compliance, Risk and IT and other departments as necessary in a timely manner. Read and understand the Risk Management & Compliance framework (and the policies referenced therein) and the UK Staff Handbook; Identify, report and escalate material risk events, including conduct risk events and conflicts of interest, or losses to the Head of Department; Proper use of the Bank's IT systems and data, particularly personal data, in accordance with the IT Security Policy and the Data Protection Policy and any applicable departmental procedures; Adherence to staff handbook, company policies, rules and regulations as changed from time to time and to the core values, behaviours (e.g., Code of Conduct) at all times. Profile A successful Deputy Head of Operations should have: Tertiary qualified with Bachelors or Masters degree. Minimum of 3-5 years in similar role in UK Prior team management Subject matter expert in Treasury, Clearing, Corporate Banking products with experience in Custodian business and services. Demonstrate a clear understanding of Product knowledge and Operations processes across Treasury, Clearing, Corporate Banking & Custodial business. Experience gained in a similar type and scale of Corporate banking environment is critical It is critical that this individual has hands on experience of operational / MO processes Understanding of regulatory impact on all operational processes Must be competent in SWIFT; Treasury booking and settlement systems (e.g. OPICS) NGS and related operation system knowledge Exposure to professional project management processes is advantageous. Understanding of the wider processes such as collateral management in lending and Treasury, including CSA's, netting and ISDA documentation an advantage; Job Offer Competitive salary ranging from £90,000 to £120,000 per annum 5 Days in the office Free daily lunch provided Comprehensive benefits package Permanent position offering stability and growth opportunities. City of London location. Chance to work within a reputable organisation in the Financial Services industry. This is an exciting opportunity for a skilled Deputy Head of Operations to advance their career in Banking & Financial Services. If this role aligns with your expertise, we encourage you to apply today. PLEASE NOTE NO VISA SPONSORSHIP
Reed FE are a leading recruitment agency working with colleges, prisons, universities, and training providers across the Midlands. We are always looking for talented/aspiring lecturers, tutors, and assessors to join our team and help us deliver high-quality education to learners of all ages and backgrounds, in different disciplines and levels. Salary: £25,915 - £27,443 per annum (Band E) Contract: Permanent Hours: Full time, 36.5 hours per week Location: Birmingham (may be required to work across college sites) About the Role We are seeking an experienced and detail-driven Payroll and Benefits Officer to join our clients Payroll and Benefits team. You will play a key role in delivering an accurate and timely payroll service for around 1,000 employees, while providing expert advice on pay, pensions, and benefits. Working closely with People Services, Finance, HMRC, and pension providers, you will ensure payroll and pension processes are compliant, efficient, and employee-focused. Key Responsibilities Process fixed and variable payroll data accurately, ensuring employees are paid correctly and on time Administer payroll deductions and ensure statutory payments are made in line with legal deadlines Manage day-to-day pension administration, including Local Government and Teachers' Pension Schemes Respond to payroll, pay, and pension queries from employees and external bodies Support monthly payroll runs, RTI submissions, and year-end processes (P11Ds, P60s) Assist with audits and ensure compliance with HMRC, GDPR, and statutory requirements Identify and support improvements to payroll processes Provide support and guidance to the Payroll Apprentice Essential: Minimum of 2 years' experience in a payroll role Good understanding of PAYE, payroll legislation, and statutory payments Ability to meet tight deadlines without compromising accuracy Strong Excel and Microsoft Office skills Excellent communication skills and a collaborative approach Strong awareness of data protection and confidentiality requirements Desirable: Experience using iTrent Knowledge of public sector or education payroll Experience working with pension schemes and auto-enrolment At Reed, we believe that experience is just as important as qualifications. So, if you have experience in teaching others, we encourage you to start your registration today. You will be joining a team of passionate professionals who provide the best possible education to the students of our clients. To apply for this role, please send us your updated CV by clicking 'Apply Now'. Reed Further Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment by undergoing a 2 year' employment check and a DBS Application, completing mandatory training within 6 weeks of your first assignment and annually thereafter.
Mar 03, 2026
Full time
Reed FE are a leading recruitment agency working with colleges, prisons, universities, and training providers across the Midlands. We are always looking for talented/aspiring lecturers, tutors, and assessors to join our team and help us deliver high-quality education to learners of all ages and backgrounds, in different disciplines and levels. Salary: £25,915 - £27,443 per annum (Band E) Contract: Permanent Hours: Full time, 36.5 hours per week Location: Birmingham (may be required to work across college sites) About the Role We are seeking an experienced and detail-driven Payroll and Benefits Officer to join our clients Payroll and Benefits team. You will play a key role in delivering an accurate and timely payroll service for around 1,000 employees, while providing expert advice on pay, pensions, and benefits. Working closely with People Services, Finance, HMRC, and pension providers, you will ensure payroll and pension processes are compliant, efficient, and employee-focused. Key Responsibilities Process fixed and variable payroll data accurately, ensuring employees are paid correctly and on time Administer payroll deductions and ensure statutory payments are made in line with legal deadlines Manage day-to-day pension administration, including Local Government and Teachers' Pension Schemes Respond to payroll, pay, and pension queries from employees and external bodies Support monthly payroll runs, RTI submissions, and year-end processes (P11Ds, P60s) Assist with audits and ensure compliance with HMRC, GDPR, and statutory requirements Identify and support improvements to payroll processes Provide support and guidance to the Payroll Apprentice Essential: Minimum of 2 years' experience in a payroll role Good understanding of PAYE, payroll legislation, and statutory payments Ability to meet tight deadlines without compromising accuracy Strong Excel and Microsoft Office skills Excellent communication skills and a collaborative approach Strong awareness of data protection and confidentiality requirements Desirable: Experience using iTrent Knowledge of public sector or education payroll Experience working with pension schemes and auto-enrolment At Reed, we believe that experience is just as important as qualifications. So, if you have experience in teaching others, we encourage you to start your registration today. You will be joining a team of passionate professionals who provide the best possible education to the students of our clients. To apply for this role, please send us your updated CV by clicking 'Apply Now'. Reed Further Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment by undergoing a 2 year' employment check and a DBS Application, completing mandatory training within 6 weeks of your first assignment and annually thereafter.