25 jobs found

Vault RIM process and system is highly dependent on accurate & complete metadata at all levels and there is also ?an increasing amount of data that Health Authorities are requiring to be tracked and submitted.? The Regulatory Data Coordinator is responsible for driving key & critical activities within V-RIM in support of enabling the assessment and subsequent management of new or required changes ( click apply for full job details

Vault RIM process and system is highly dependent on accurate & complete metadata at all levels and there is also ?an increasing amount of data that Health Authorities are requiring to be tracked and submitted.? Master data is crucial for regulatory & Pfizer because itensures the accuracy, consistency, and reliability of data used in regulatory submissions and compliance processes.Accurate master data directly impacts the quality, safety, and efficacy of products, and any inconsistencies can lead to delayed approvals, product recalls, and regulatory penalties.The Regulatory Data Steward is accountable for the creation and maintenance of V-RIM Master Data on behalf of the organization. They are specifically responsible & accountable for the creation & maintenance of core/master data inclusive of dentification of Medicinal Products (IDMP) and creation of applications, e.g. for initial registrations. They work in close collaboration with Regulatory Strategy, CMC Leads, Clinical, Non-Clinical, RIO and labelling groups to generate and maintain data and form a partnership with Data Coordinators and RIDGE/enterprise-wide Data Governance teams. Note: Role is not accountable for governance or maintenance of dictionary values as designed. The role demands significant experience and understanding of regulatory data, interdependencies within and across Vaults and its implications across the business to ensure product compliance. They support strategy implementation, bridging strategy and execution, and offering crucial insights and feedback at the strategic level. A percentage of the role will be dedicated to harnessing Veeva data and to advance the digital landscape within Global Regulatory Sciences. Due to the broad scope, the position provides growth opportunities in Operations, Strategy, and Digital. JOB RESPONSIBILITIES Generate & Maintain Regulatory & Enterprise Master Data:Accountable for leading the accurate definition & recording of master data in alignment with data standards , driving discussions with strategy partners, BPOs, data owners and operational partners, challenging perspectives where necessary based on their domain expertise. Execute & oversee application/registration creation: Determining when to create new v. use existing objects, system structure of objects needed to enable both accurate representation of the product and management of the product in the system in collaboration with GRS lines?. Responsible forensuring the accuracy, completeness, and consistency of data within theVeeva Vault RIMsystem byverifying and updating data,executing approved change requests,maintaining data quality, andresolving issuesrelated to regulatory information, such as applications, submissions, products, and commitments. This role involves data research, communication with internal and external stakeholders, and adherence to data governance policies to support global regulatory processes. Oversee the portfolio in partnership with Data Coordinators as part of a matrix, product aligned model. Establish subject matter expertise in product data, global license & registrations and active & historical changes. Data model, hierarchy and standards subject matter expert, maintaining a detailed working knowledge of data relationships & dependencies within regulatory and enterprise-wide vaults. Ensure data consistency and accuracy across different systems and platforms, enabling connectivity and establishment and implementation of data management best practices inclusive of single authoritative source data. Conduct regular QC, data audits, identify data issues, and adhere to data quality standards as defined by data governance (DOVE). Lead data remediation projects in alignment within current and emerging global standards. Review and Approve Data Changes:Evaluate and approve data change requests, ensuring compliance with data governance policies. Serve as a major source of innovative ideas seeking future efficiencies and effectiveness whilst formulating new common optimum process in support of products through the development and commercial Lifecyle of a drug. Manage and/or support Data Coordinators, clarifying and providing awareness overviews of changed or new processes. Ensure escalations, business process & solution achieves business needs. Evolve service based on strategic objectives efficiency / quality drivers. Provides guidance to and/or may lead/co-lead moderately complex projects. Applies skills and discipline knowledge to contribute to the achievement of work within Department. Has comprehensive knowledge of the principles, concepts and theories of the discipline, and good understanding/knowledge of principles and concepts of other disciplines. Able to operate independently in ambiguous situations. May review work completed by other colleagues when acting in mentor role. Individual contributor or takes a formal leadership role of data coordinators alongside their data steward accountabilities. Develops ideas and leads/co-leads complex projects across Sub Business Unit/Sub Operating Unit. Develops and manages plans to achieve objective. Applies skills and domain expertise to contribute to the achievement of work within Sub Business Unit/Sub Operating Unit. Has advanced knowledge of the principles, concepts and theories in the discipline, and comprehensive knowledge of principles and concepts in other disciplines. Makes decisions that require developing innovative options to resolve complex problems. Makes decisions within general business line or functional guide. Leads operational team(s) within and across Work Teams and Departments. QUALIFICATIONS / SKILLS Bachelors or Masters degree in Life Sciences, Regulatory Affairs, Data Management, or related field. Strong experience in Regulatory Affairs or Regulatory Operations with Masters degree, with some experience in a data governance, data management, or data quality role. Robust understanding of biopharmaceutical industry, regulatory and safety processes, external/internal environment. Strong understanding of global regulatory submission and compliance requirements. Detailed understanding of regulatory system structures and how they are intended to enable regulatory business needs ?and support compliance (e.g., Veeva RIM, Liquent, Lorenz). Detailed understanding of regulatory SME processes and needs across the lifecycle, e.g. centralized registration procedures, IDMP, CMC, Artwork/Labeling. Strong understanding of data governance principles and best practices, certification in data management or data governance (e.g., ISO IDMP, xEVMPD, SPL). Experience with master data management and data quality improvement. Aptitude for how data can be leveraged to drive efficiency and innovation. Technical Expertise: Demonstrated knowledge of / experience with strategic business planning and operations. Communications Skills: Ability to communicate complex information and analyses, and difficult messages, to a variety of audiences in both verbal and written format. Business Perspective: Cross functional, Global perspective within the context of business needs and impact. Must have demonstrated business acumen; strong organizational management skills, the ability to handle multiple demands simultaneously; the ability to respond to tight timelines; as well as the capability to interact with all levels of the organization in a professional and discrete manner. Proven ability to influence and lead cross-functional teams without direct authority. Deals with Ambiguity; Creativity; Ability to Adapt in Real-Time. Fluent in English. Emerging people leader with proven experience managing colleagues and/or contractors within a matrix environment. ORGANIZATIONAL RELATIONSHIPS Regulatory Strategy, CMC leads, Clinical, Non-Clinical, Data Coordinators, RIO, Digital. Will work in a highly matrixed environment and in close collaboration with Operations and Strategy. RESOURCES MANAGED Lead Data Coordinators in a matrix or formal reporting relationship. Project specific resources & vendor staff. Work Location Assignment: Hybrid (some office presence is required) Purpose Breakthroughs that change patients' lives At Pfizer we are apatient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives. Digital Transformation Strategy One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience. Flexibility We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self.Lets start the conversation! Equal Employment Opportunity We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees. DisAbility Confident . click apply for full job details

Vault RIM process and system is highly dependent on accurate & complete metadata at all levels and there is also ?an increasing amount of data that Health Authorities are requiring to be tracked and submitted.? The Regulatory Data Coordinator is responsible for driving key & critical activities within V-RIM in support of enabling the assessment and subsequent management of new or required changes (system events). They will specifically review all events initiated across the product lifecycle, completing system impact assessments, and creating Activities, Regulatory Objectives, Submissions to enable GRS to take the necessary actions. The Coordinator also ensures that Event Details, Change Items & Label Concepts are associated and have the appropriate details as well as creating the Global Content Plan in readiness for content authoring across the enterprise. The Coordinator will work with the CMC Product strategist(s), labeling leads, Clinical & Country Regulatory Strategists through a mix of strategic and operational support, demanding a detailed understanding of regulatory system structures, product licenses & master data as well as the end-to-end regulatory change management experience within & across domains. JOB RESPONSIBILITIES Management of all related RIM events and their related records, including event details and registered details ensuring structures and relationships enable accurate reflection of the product market registration while still aligning to master data, and ensuring maintenance in alignment with agency decisions?. HA Decision/Interaction management: Interpreting communications and drive appropriate actions to update system (and potentially notify stakeholders even if accountability for that remains with the Reg Strategist)?, collaborating with Stakeholders across GRS & CMC strategists, PGS, and other teams to understand data requirements and ensure data needs are met. Review and Approve Data Changes:Evaluate and approve data change requests, ensuring compliance with data governance policies. Active Dossier Management: Ensuring maintenance across the lifecycle, including in alignment with agency decisions?. Provide Training and Support:Train & support business users on data quality standards and data & process management best practices. Serve as a major source of innovative ideas seeking future efficiencies and effectiveness whilst formulating new common optimum process in support of products through the development and commercial Lifecyle of a drug. Ensure escalations, business process & solution achieves business needs. Evolve service based on strategic objectives efficiency / quality drivers. Typical Tasks: Collaboration and Communication: Work closely with business units, IT, and other stakeholders to understand data requirements and support data-related initiatives. Lead data review/update meetings. Provide guidance and support to system users through an advanced understanding. Notifications and Reporting: Ensure that notifications are sent to relevant stakeholders upon completion of data updates.Generate reports on data quality, data requests, and other relevant metrics. Review Event Information: Ensure understanding of the event's purpose and scope. Interpret and understand the change items to ensure appropriate event details are updated to enable proper impact assessments and GPC structure to be created. Create Event Details: Use the wizard to create event details, selecting appropriate actions and fields. Run Impact Assessment Report: Generate the report to identify impacted registrations. Create Related Records: Use the wizard to create activities and other related records based on the impact assessment report. Verify the records created by the wizard and confirm their accuracy. Check for any discrepancies and ensure all data is correctly entered and linked. Facilitates delivery and approval of Pfizer electronic and paper regulatory submissions through co-ordination and execution of CMC components to unique requirements and standards of each submission and national market. Through active management of status and expected deliverables, identifies risks and partners with regulatory strategists and relevant stakeholders to mitigate risks to quality and timeliness of CMC changes while ensuring status is accurately reflected at all times through maintenance of metadata in regulatory workflow and/or document management system(s). Contributes to the completion of moderately complex projects. Manages own time to meet agreed targets; develops plans for short-term work activities on own projects (timelines, work plans, deliverables) within a Work Team. Applies skills and discipline knowledge to contribute to the achievement of work within Work Team. Makes decisions to resolve moderately complex problems in standard situations. Makes decisions within guidelines and policies. Participates and contributes as a team member. Provides guidance to and/or may lead/co-lead moderately complex projects Manages own time to meet objectives; forecasts and plans resource requirements (people, financial and technology) for projects across Department. Applies skills and discipline knowledge to contribute to the achievement of work within Department. Makes decisions that may require developing new options to resolve moderately complex problems. Makes decisions guided by policies in non-standard situations. Regularly takes informal leadership role during Work Team meetings to facilitate agreements and move the Work Team toward its goals. Acts as a subject matter expert with extensive regulatory, system & process expertise working in close matrix collaboration with strategists and other local and above country cross-functional stakeholders. Represents the RIO function and plays key roles in RIO, GI&PE and GRS improvement projects. Develops ideas and leads/co-leads complex projects across RIO, G&IPE & GRS. Develops and manages plans to achieve objectives. Applies skills and discipline knowledge to contribute to the achievement of work within Sub Business Unit/Sub Operating Unit. Makes decisions that require developing innovative options to resolve complex problems. Makes decisions within general business line or functional guide. Leads operational team(s) within and across Work Teams and Departments. Involvement in visible and timebound complex and/or high volume projects with pan regional impact with challenging constraints. QUALIFICATIONS / SKILLS Bachelors or Masters degree in Life Sciences, Regulatory Affairs, Data Management, or related field. Strong experience in Regulatory Affairs or Regulatory Operations, with some experience in a data governance, data management, or data quality role. Significant experience with master data management and data quality improvement. E2E global regulatory change management experience, including change initiation, performing impact assessments, submission to HA and management of HA decisions/queries/interactions/commitments?. Detailed understanding of regulatory system structures and how they are intended to enable regulatory business needs? and support compliance. Detailed understanding of regulatory SME processes and needs across the lifecycle, e.g. centralized registration procedures, IDMP, CMC, Artwork/Labeling. Detailed understanding of GRS roles/responsibilities related to dossier maintenance and submissions?. Strong understanding of data governance principles and best practices. Experience with master data management and data quality improvement. Proven technical aptitude and ability to quickly learn and use new software, regulations and quality standards. Strong communication and collaboration skills. Attention to detail and commitment to data accuracy and integrity. Bachelors or Masters degree in Life Sciences, Regulatory Affairs, Data Management, or related field. Product lead/support experience, including management of product/registration information in systems?. ORGANIZATIONAL RELATIONSHIPS Regulatory Strategy, CMC leads, Clinical, Non-Clinical, Data Coordinators, RIO, Digital. Will work in a highly matrixed environment and in close collaboration with Operations and Strategy. Work Location Assignment: Hybrid (some office presence is required) Purpose Breakthroughs that change patients' lives At Pfizer we are apatient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives. Digital Transformation Strategy One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience. Flexibility We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self.Lets start the conversation! Equal Employment Opportunity We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this . click apply for full job details

Vault RIM process and system is highly dependent on accurate & complete metadata at all levels and there is also ?an increasing amount of data that Health Authorities are requiring to be tracked and submitted.? Master data is crucial for regulatory & Pfizer because itensures the accuracy, consistency, and reliability of data used in regulatory submissions and compliance processes.Accurate master data directly impacts the quality, safety, and efficacy of products, and any inconsistencies can lead to delayed approvals, product recalls, and regulatory penalties.The Regulatory Data Steward is accountable for the creation and maintenance of V-RIM Master Data on behalf of the organization. They are specifically responsible & accountable for the creation & maintenance of core/master data inclusive of dentification of Medicinal Products (IDMP) and creation of applications, e.g. for initial registrations. They work in close collaboration with Regulatory Strategy, CMC Leads, Clinical, Non-Clinical, RIO and labelling groups to generate and maintain data and form a partnership with Data Coordinators and RIDGE/enterprise-wide Data Governance teams. Note: Role is not accountable for governance or maintenance of dictionary values as designed. The role demands significant experience and understanding of regulatory data, interdependencies within and across Vaults and its implications across the business to ensure product compliance. They support strategy implementation, bridging strategy and execution, and offering crucial insights and feedback at the strategic level. A percentage of the role will be dedicated to harnessing Veeva data and to advance the digital landscape within Global Regulatory Sciences. Due to the broad scope, the position provides growth opportunities in Operations, Strategy, and Digital. JOB RESPONSIBILITIES Generate & Maintain Regulatory & Enterprise Master Data:Accountable for leading the accurate definition & recording of master data in alignment with data standards , driving discussions with strategy partners, BPOs, data owners and operational partners, challenging perspectives where necessary based on their domain expertise. Execute & oversee application/registration creation: Determining when to create new v. use existing objects, system structure of objects needed to enable both accurate representation of the product and management of the product in the system in collaboration with GRS lines?. Responsible forensuring the accuracy, completeness, and consistency of data within theVeeva Vault RIMsystem byverifying and updating data,executing approved change requests,maintaining data quality, andresolving issuesrelated to regulatory information, such as applications, submissions, products, and commitments. This role involves data research, communication with internal and external stakeholders, and adherence to data governance policies to support global regulatory processes. Oversee the portfolio in partnership with Data Coordinators as part of a matrix, product aligned model. Establish subject matter expertise in product data, global license & registrations and active & historical changes. Data model, hierarchy and standards subject matter expert, maintaining a detailed working knowledge of data relationships & dependencies within regulatory and enterprise-wide vaults. Ensure data consistency and accuracy across different systems and platforms, enabling connectivity and establishment and implementation of data management best practices inclusive of single authroatativr source data. Conduct regular QC, data audits, identify data issues, and adhere to data quality standards as defined by data governance (DOVE). Lead data remediation projects in alignment within current and emerging global standards. Review and Approve Data Changes:Evaluate and approve data change requests, ensuring compliance with data governance policies. Serve as a major source of innovative ideas seeking future efficiencies and effectiveness whilst formulating new common optimum process in support of products through the development and commercial Lifecyle of a drug. Manage and/or support Data Coordinators, clarifying and providing awareness overviews of changed or new processes. Ensure escalations, business process & solution achieves business needs. Evolve service based on strategic objectives efficiency / quality drivers Individual contributor, working within a matrix environment alongside data coordinators. Provides guidance to and/or may lead/co-lead moderately complex projects. Applies skills and discipline knowledge to contribute to the achievement of work within Department. Has comprehensive knowledge of the principles, concepts and theories of the discipline, and good understanding/knowledge of principles and concepts of other disciplines. Able to operate independently in ambiguous situations. May review work completed by other colleagues when acting in mentor role. QUALIFICATIONS / SKILLS Bachelors or Masters degree in Life Sciences, Regulatory Affairs, Data Management, or related field. Some experience in Regulatory Affairs or Regulatory Operations with Masters Degree in a data governance, data management, or data quality role. Robust understanding of biopharmaceutical industry, regulatory and safety processes, external/internal environment. Strong understanding of global regulatory submission and compliance requirements. Detailed understanding of regulatory system structures and how they are intended to enable regulatory business needs ?and support compliance (e.g., Veeva RIM, Liquent, Lorenz). Detailed understanding of regulatory SME processes and needs across the lifecycle, e.g. centralized registration procedures, IDMP, CMC, Artwork/Labeling. Strong understanding of data governance principles and best practices, certification in data management or data governance (e.g., ISO IDMP, xEVMPD, SPL). Experience with master data management and data quality improvement. Aptitude for how data can be leveraged to drive efficiency and innovation. Technical Expertise: Demonstrated knowledge of / experience with strategic business planning and operations. Communications Skills: Ability to communicate complex information and analyses, and difficult messages, to a variety of audiences in both verbal and written format. Business Perspective: Cross functional, Global perspective within the context of business needs and impact. Must have demonstrated business acumen; strong organizational management skills, the ability to handle multiple demands simultaneously; the ability to respond to tight timelines; as well as the capability to interact with all levels of the organization in a professional and discrete manner. Proven ability to influence and lead cross-functional teams without direct authority. Deals with Ambiguity; Creativity; Ability to Adapt in Real-Time. Fluent in English. ORGANIZATIONAL RELATIONSHIPS Regulatory Strategy, CMC leads, Clinical, Non-Clinical, Data Coordinators, RIO, Digital. Will work in a highly matrixed environment and in close collaboration with Operations and Strategy. RESOURCES MANAGED Lead Data Coordinators in a matrix or formal reporting relationship. Project specific resources & vendor staff. Work Location Assignment: Hybrid (some office presence is required) Purpose Breakthroughs that change patients' lives At Pfizer we are apatient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives. Digital Transformation Strategy One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience. Flexibility We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self.Lets start the conversation! Equal Employment Opportunity We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees. DisAbility Confident We are proud to be a Disability Confident Employer and we encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments necessary to support your application and future career. Our mission is unleashing the power of our people, especially those with unique superpowers. Your journey with Pfizer starts here! Regulatory Affairs JBRP1_UKTJ

Vault RIM process and system is highly dependent on accurate & complete metadata at all levels and there is also ?an increasing amount of data that Health Authorities are requiring to be tracked and submitted.? The Regulatory Data Coordinator is responsible for driving key & critical activities within V-RIM in support of enabling the assessment and subsequent management of new or required changes ( click apply for full job details

# Primary Location DSTG EdinburghWe are growing - join our Defence division at Service Stream supporting the PAS contract. We are proud to become a new Australian Department of Defence partner, offering career opportunities to support the delivery of Property and Asset Services across South Australia and the Northern Territory. Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries - we keep communities connected. Your next role comes with these perks: Flexible working - all flexibility requests are genuinely considered. Career development - we offer growth opportunities and support internal mobility. You will have access to skill enhancement through our online learning system and onsite training. Access - discounts for hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing and a share matching program. Paid leave - parental, cultural, community service, defence, study, corporate volunteering and purchased leave available. Culture - we are dedicated to fostering a workplace environment that values diversity and inclusion, and meaningful recognition. You will play a key role in building the culture of our new team. About the role You will be responsible for managing and maintaining spatial data related documentation across multiple bases on this large contract. You will be required to ensure the accuracy, accessibility, and integrity of spatial information and support the effective planning and management of Defence estate assets.Your key responsibilities will include: Developing and updating of estate upkeep and land management spatial planning, ensuring compliance with relevant standards and protocols. Spatial data management, ensuring the accuracy and integrity of all spatial data collected and maintained. Estate barcode index (EBI) label management, overseeing the application and maintenance of barcode labels on defence assets. O&M manual management, maintaining up-to-date and accurate operational and maintenance manual records. Drawing file management, including the storage, uploading, and downloading of all drawing files. Information repository management, ensuring all data is stored securely and is easily accessible. About you Our ideal candidate will have: Relevant tertiary qualifications in Spatial Sciences, Geography, or a related field. Proven experience in spatial data management and related technologies. Proficiency in GIS software and other spatial data management tools. Experience working on large-scale projects, preferably within a defence context. Experience in managing information repositories and ensuring data integrity. Familiarity with O&M and fire evacuation manual management.You must be an Australian Citizen and able to obtain and maintain a Defence Security Clearance. How to apply Please submit your interest with the apply button where you will be directed to create a profile on our system. Applications may be reviewed before the closing date, so please don't hesitate to apply!We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups. Applications are unable to be accepted via email. If you require any reasonable adjustments to the recruitment process, please email .# Department Finance, GBIS# How to Apply If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.# Job Description Summary # About the Role We have multiple roles available for Spatial Data Coordinators in our Defence division to support this contract. They will be offered as permanent full-time positions that could be based at any of the main defence bases in South Australia.

What You'll Be Doing Keep product listings accurate and up to date with the right descriptions, specifications, images, data sheets, pricing, and brand details. Craft clear, concise, and SEO-friendly product copy that drives engagement. Optimise listings for accuracy, searchability, and conversion to deliver a compelling customer experience click apply for full job details

Customer Services Coordinator German £28,000 -£30,000 - Wigan/Hybrid 3 days on site Our client, an established multinational based in Wigan are looking to recruit a fluent German speaker for their Customer Service Team. Reporting to the team leader , the Customer Service Team Representative is to act as the primary representative regarding communication to the Customer, for all aspects of service and Customer Care. Some of your core responsibilities will involve: - Delivering a high standard of service to all aspects of the Business - Assist in customer order fulfilment activities such as taking orders, giving information, determining delivery dates, identify appropriate shipping methods, rates . -Liaising with all company department staff with a view to continuously improving processing and delivery times of customer orders. - To handle and resolve customer complaints/enquiries in a timely and accurate manner Timely delivery of solutions which match the customer s needs and meet their objectives. This involves working closely with the Customer to determine what it is they re looking for and how best the company can deliver to meet expectations. - Manage and resolve conflict when we are unable to meet the Customers expectations, with a minimum amount of input from Line Managers and Sales Managers. Within the role you will be expected to: -Fluent in German and English both spoken and written - Be confident to address difficult situations using the telephone as a first method of communication to the customer. - Be able and prepared to make decisions within the scope of the role. - Make quick thinking decisions and be adaptable to different situations arising and Identify issues which could potentially become problematic. - Oversee Customer s projects from initial receipt of order, planning, manufacturing, shipping and final delivery to destination. - Ensure daily workload is completed, which on occasion may require working additional hours due to the urgent attention that some circumstances will command. - Remain organized and proactive at all times, identifying priorities and continuously managing several situations at once. You will ideally have previous commercial/office experience where you have worked on a B2B level and worked in an professional environment with proven experience in dealing with customers. Knowledge of Microsoft office is essential with the ability to learn new systems and databases. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client s requirements. To enquire about other vacancies please visit our website at

PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Peat + Mourne & Gullion Project Coordinator Job Summary You will be responsible for planning, developing and implementing the portfolio of project actions for the Mournes and Slieve Gullion s PEAT+ project. You will guide and lead a dedicated team in the delivery of research, data collection, data analysis, development of peatland restoration management and restoration plans in the Eastern Mournes and Slieve Gullion Special Areas of Conservation (SAC). You will lead the team in the issuing of tenders for the delivery works across both sites. provide work based guidance for the Newry Mourne and Down District Council (NMDCC) AONB-Geo Park Officer in the delivery of peatland projects and a wildfire management plan for Slieve Gullion. liaise across all programme partners and report regularly to the Ulster Wildlife (UW) Programme Manager for all aspects of reporting, to enable UW s effective and timely reporting and funding claims to the Special EU Programmes Body (SEUPB). maintain, regular and efficient communications with all relevant Mourne Heritage Trust (MHT) staff including Countryside Services, Corporate, Financial and HR. Set up and facilitate Mourne/Gullion project steering group. Salary: PO1 NJC Pts 27-30; £38,220 £40,777 gross per annum. Contributory pension with employer's pension contribution 5% per annum Appointment will be made at the first point of the scale. Hours: Full-time hours 37.5 hours per week, Monday to Friday Will require some weekend and evening work. Location: Based at Mourne Heritage Trust (MHT) offices, 19 Causeway Road, Newcastle with hot desk access at other locations, and hybrid working by agreement. Occasional travel throughout the UK and Ireland will be required. Contract: Fixed Term Contract to 31st March 2029, unless SEUPB extension is approved or continued funding becomes available. This post is subject to a 6-month probationary period Secondment can be considered The PEAT+ project is led by Ulster Wildlife and is supported by PEACEPLUS, a programme managed by the Special EU Programmes Body (SEUPB). For more information or to request an application pack, please email mht(AT)mourne.co.uk . TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES

We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry. Job Duties JOB DESCRIPTION: Under general supervision, provides supervision, coordinates and oversees Surface Well Testing (SWT) product service line (PSL) work at the well site, providing excellent customer relations at the worksite during well testing or other type operaton. Plans and performs necessary calculations for the total job at the well site as needed. Coordinates and directs the activities of service operators during the equipment rig up/down on a location and the preparation of equipment for performing a job. Provides planning necessary for the job including instructions to the crew and equipment used, including dispute resolutions to approved levels. Recognizes possible sales opportunities for the Company's other products and service and communicates information to Service Coordinator or appropriate Company staff. Ensures customer satisfaction with jobs performed. As needed, may perform data collection and data distribution on jobs. Coordinates the clean up, repair, and preparation of equipment for the next job. Provides input on individual performance levels of his/her subordinates providing on-the-job skills development to enhance job performance. Promotes HES Process Improvement Initiatives (PII) within the assigned Country/Natural Work Area (NWA). Promotes safety awareness and environmental consciousness. Ensures compliance with Health, Safety, and Environmental (HSE) standards, practices and guidelines. Mentors and trains lower level Service Specialists in areas of expertise. Will be required to become a dedicated Assessor for junior SWT personnel. Licensure to drive commercial vehicles may be required. Promotes and takes an active part in quality improvement processes. Leads by example. Coaches individuals for better performance and promotes high morale. Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability of operations. Skills are typically acquired through a high school diploma or similar education and 1 year of experience as Service Specialist I - Surface Well Test or 5 years of SWT experience including the role as a supervisor. Must possess exceptional skills within the service line and have a general understanding of other service functions. Must posses execellent knowledge of Halliburton Management System (HMS) standards, work methods/processes. Demonstrates detailed understanding of bottom hole and basic reservoir - i.e., BHP, BHT, Hydrocarbon phasing, Gas and Oil Flow Measurements as well as an understanding of all manner of SWT troubleshooting. Must be capable of navigating/utilizing HMS, iLearn and Competency sites on HalWorld. Must have successfully passed company tests or met task guideline requirements. Must have met the minimum competency requirements for the Service Operator II - SWT. Should be fully knowledgable in most aspects of Testing & Subsea (SWT) service line in the local area. Skilled at planning and organizing jobs. Ability to communicate with team and customer to affect knowledge transfer relate to job plans, calculations, well parameters, specific hazards, environmental issues, quality service, equipment, etc. related to the job. Math and computer skills required. Ability to discuss future work opportunities with customer required. Must be able to explain the local HMS process for Prepare Resources. Must be able to use Correction, Prevention and Improvement (CPI) System to document problems encountered or ideas for improvement. Must have completed supervisory training. Qualifications Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. Location Yare Facility, South Denes Rd, Great Yarmouth, Norfolk, NR30 3QF, United Kingdom Job Details Requisition Number: 202949 Experience Level: Entry-Level Job Family: Operations Product Service Line: Testing and Subsea Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.