Contract type: Full Time (37.5 hours) - Fixed Term (28/02/2027) Location: Cardiff, Cardiff International Study Centre Salary: £30,000 per annum The post holder will be operationally managed by the Senior Data & Operations Coordinator. The post holder will work in a matrix structure and need to build strong working relationships within the Student Experience Team, central Study Group teams and the university partner to ensure the smooth running of the Centre. The post holder will report to the Deputy Director Student Experience and will line manage Data & Operations Coordinators and an Exams Officer for their specialist area in addition to carrying out administrative tasks. The post holder will work in a matrix structure and need to build strong working relationships within the Student Experience Team, Central Study Group teams and the university partner to ensure the smooth running of the Centre. ABOUT THE ROLE Ownership of the Centre's definitive datasets and student results, ensuring accuracy and currency. Produce data driven reports for the Centre Director/other members of the team as requested. Development and maintenance of the Centre's annual 'Calendar of Governance/Business'. Act as secretary to relevant boards, meeting and committees, ensuring these are minuted. Ensure Study Group policies and standard operating procedures are implemented. Support management teams in preparation for quality assurance and enhancement activities. Coordinate and motivate the Data and Operations team to contribute to ensuring the best possible student outcomes and student experience. Liaise with other Senior Coordinators to ensure front desk/reception areas are covered during working hours and allocate workload in busy periods or during absence of the Student Experience Team. In liaison with central teams contribute to the continuous improvements of processes and communication to enhance the student experience. Complete risk assessments for the ISC including annual fire risk assessments, any maternity risk assessments. Complete monthly health and safety checks, attend health and safety meetings, complete inductions for staff, ensure compliance with ISO 45001 Fire safety - ensure rooms are in line with fire safety regulations, fire exit signs on doors, ensure fire marshals are on site, run fire drills twice per year. First aid - ensure first aider are on site, report any first aid incidents, order and maintain the first aid boxes and defibrillator. Assessments & Academic Administration Work with centre management to oversee implementation of standards and regulations. Organise the release of assessment screens termly. Organise and assist with invigilation of assessments. Organise the verification process of assessments, security, collation, distribution, collection and archiving of assessments, examination scripts and documentation. Compliance Act as Visa lead for the Centre and have a full understanding of visa compliance procedures and processes, contributing to compliance in the Centre. Attend monthly visa lead meetings organised by the central team. Organise student registration at all intake points, including late arrivals to ensure student records are General Be a key point of contact for all students and deal professionally and promptly with student enquiries and requests for support, fostering positive relationships with the student body. Assist in organising and delivering student events such as induction, transition and enrichment activities. Be responsible for ordering for the ISC (e.g. classroom and office resources). Assist in reviewing policies and updating local procedures, as required. Undertake any part of the administrative tasks and cover for members of the Student Experience team as required. Foster productive relationships with internal and external stakeholders. Any other duties as required by the Deputy Director Student Experience or Centre Director. ABOUT YOU Bachelor's degree (or equivalent experience to demonstrate ability to work and think independently) Administration or management training or qualification Higher level safeguarding training (desirable) Line management of staff Supporting students in an educational context Working to develop, build and maintain the Student Experience Working in a regulated environment ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply asap.
Mar 04, 2026
Contractor
Contract type: Full Time (37.5 hours) - Fixed Term (28/02/2027) Location: Cardiff, Cardiff International Study Centre Salary: £30,000 per annum The post holder will be operationally managed by the Senior Data & Operations Coordinator. The post holder will work in a matrix structure and need to build strong working relationships within the Student Experience Team, central Study Group teams and the university partner to ensure the smooth running of the Centre. The post holder will report to the Deputy Director Student Experience and will line manage Data & Operations Coordinators and an Exams Officer for their specialist area in addition to carrying out administrative tasks. The post holder will work in a matrix structure and need to build strong working relationships within the Student Experience Team, Central Study Group teams and the university partner to ensure the smooth running of the Centre. ABOUT THE ROLE Ownership of the Centre's definitive datasets and student results, ensuring accuracy and currency. Produce data driven reports for the Centre Director/other members of the team as requested. Development and maintenance of the Centre's annual 'Calendar of Governance/Business'. Act as secretary to relevant boards, meeting and committees, ensuring these are minuted. Ensure Study Group policies and standard operating procedures are implemented. Support management teams in preparation for quality assurance and enhancement activities. Coordinate and motivate the Data and Operations team to contribute to ensuring the best possible student outcomes and student experience. Liaise with other Senior Coordinators to ensure front desk/reception areas are covered during working hours and allocate workload in busy periods or during absence of the Student Experience Team. In liaison with central teams contribute to the continuous improvements of processes and communication to enhance the student experience. Complete risk assessments for the ISC including annual fire risk assessments, any maternity risk assessments. Complete monthly health and safety checks, attend health and safety meetings, complete inductions for staff, ensure compliance with ISO 45001 Fire safety - ensure rooms are in line with fire safety regulations, fire exit signs on doors, ensure fire marshals are on site, run fire drills twice per year. First aid - ensure first aider are on site, report any first aid incidents, order and maintain the first aid boxes and defibrillator. Assessments & Academic Administration Work with centre management to oversee implementation of standards and regulations. Organise the release of assessment screens termly. Organise and assist with invigilation of assessments. Organise the verification process of assessments, security, collation, distribution, collection and archiving of assessments, examination scripts and documentation. Compliance Act as Visa lead for the Centre and have a full understanding of visa compliance procedures and processes, contributing to compliance in the Centre. Attend monthly visa lead meetings organised by the central team. Organise student registration at all intake points, including late arrivals to ensure student records are General Be a key point of contact for all students and deal professionally and promptly with student enquiries and requests for support, fostering positive relationships with the student body. Assist in organising and delivering student events such as induction, transition and enrichment activities. Be responsible for ordering for the ISC (e.g. classroom and office resources). Assist in reviewing policies and updating local procedures, as required. Undertake any part of the administrative tasks and cover for members of the Student Experience team as required. Foster productive relationships with internal and external stakeholders. Any other duties as required by the Deputy Director Student Experience or Centre Director. ABOUT YOU Bachelor's degree (or equivalent experience to demonstrate ability to work and think independently) Administration or management training or qualification Higher level safeguarding training (desirable) Line management of staff Supporting students in an educational context Working to develop, build and maintain the Student Experience Working in a regulated environment ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply asap.
Service Administration Manager - Office Based Location: Banbury, Oxfordshire The Role Our client is seeking an experienced Service Manager to lead their Service Operations Team. Reporting to the Managing Director, you will be responsible for the day-to-day management of their Field Engineering Team and office-based Service Coordinators. This is an excellent opportunity for someone who thrives on improving processes, developing people and driving operational efficiency. Key Responsibilities Leadership and People Management Line manage and develop a team of 16 field-based Service Engineers Oversee and support 4 Service Coordinators who handle customer communications, job booking and invoicing Conduct regular performance reviews, one-to-ones and team meetings Handle employee relations matters including absence management, disciplinaries and grievances Identify training needs and support professional development across the team Operations and Process Improvement Review and streamline service processes to improve efficiency and customer satisfaction Monitor and manage engineer workloads, ensuring optimal scheduling and resource allocation Analyse service data and KPIs to identify trends and drive continuous improvement Ensure service level agreements are met for both direct customers and distribution partners Manage escalated technical and customer service issues Quality and Compliance Maintain high standards of service quality and technical accuracy Ensure compliance with health and safety requirements for field operations Work with the team to maintain accurate records and documentation About You Essential Proven experience managing field-based or mobile engineering teams Strong people management skills with experience of performance management and employee relations Track record of process improvement and operational efficiency gains Excellent organisational and prioritisation skills Strong communication skills, both written and verbal Proficient with IT systems and comfortable working with service management software Desirable Experience in the automotive industry Technical background in electronics, calibration or diagnostic equipment Experience working with distribution partner relationships What Our Client Offers Salary: £38,000 - £42,000 per annum, depending on experience Annual leave: 25 days plus bank holidays Working hours: Monday to Thursday 08:30 - 17:00, Friday 08:30 - 16:30 Office-based role in Banbury with a friendly, supportive team Opportunity to make a real impact on a growing business
Mar 04, 2026
Full time
Service Administration Manager - Office Based Location: Banbury, Oxfordshire The Role Our client is seeking an experienced Service Manager to lead their Service Operations Team. Reporting to the Managing Director, you will be responsible for the day-to-day management of their Field Engineering Team and office-based Service Coordinators. This is an excellent opportunity for someone who thrives on improving processes, developing people and driving operational efficiency. Key Responsibilities Leadership and People Management Line manage and develop a team of 16 field-based Service Engineers Oversee and support 4 Service Coordinators who handle customer communications, job booking and invoicing Conduct regular performance reviews, one-to-ones and team meetings Handle employee relations matters including absence management, disciplinaries and grievances Identify training needs and support professional development across the team Operations and Process Improvement Review and streamline service processes to improve efficiency and customer satisfaction Monitor and manage engineer workloads, ensuring optimal scheduling and resource allocation Analyse service data and KPIs to identify trends and drive continuous improvement Ensure service level agreements are met for both direct customers and distribution partners Manage escalated technical and customer service issues Quality and Compliance Maintain high standards of service quality and technical accuracy Ensure compliance with health and safety requirements for field operations Work with the team to maintain accurate records and documentation About You Essential Proven experience managing field-based or mobile engineering teams Strong people management skills with experience of performance management and employee relations Track record of process improvement and operational efficiency gains Excellent organisational and prioritisation skills Strong communication skills, both written and verbal Proficient with IT systems and comfortable working with service management software Desirable Experience in the automotive industry Technical background in electronics, calibration or diagnostic equipment Experience working with distribution partner relationships What Our Client Offers Salary: £38,000 - £42,000 per annum, depending on experience Annual leave: 25 days plus bank holidays Working hours: Monday to Thursday 08:30 - 17:00, Friday 08:30 - 16:30 Office-based role in Banbury with a friendly, supportive team Opportunity to make a real impact on a growing business
Job Title: Asset Coordinator Location: Stockwell, London, SW9 Job Type: £33,000 Per annum About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group (SNG). Being a community-based organisation, we are seeking to recruit an experienced Asset Coordinator with a focus on service delivery and a people-centre approach. With a turnover of £13m, and rising, and in excess of £150million of inward investment provided by Network Homes now Sovereign Network Group (SNG) over the last 10 years we have ambitious plans for the future, and we want a like-minded visionary to join us on this journey. About The Role: To provide comprehensive administrative, coordination and customer support to the Technical and Repairs Service with a specialist focus on Damp & Mould case management. The role ensures all damp & mould reports are logged, triaged, monitored and completed in accordance with legal and regulatory frameworks (including Awaab's Law and HHSRS). The postholder also supports wider Repairs functions including call handling, job logging, appointment scheduling, contractor liaison and evidence management to ensure responsive repairs and maintenance services are delivered efficiently and professionally. Key Responsibilities: Call Handling & Customer Service - Act as a first point of contact for all repairs and damp & mould enquiries across phone, Teams, WhatsApp/8x8, email and in-person. Damp & Mould Case Management & Awaab's Law Compliance - Act as the primary coordinator for all Damp & Mould (D&M) reports, ensuring every case is logged promptly, accurately and in line with statutory and organisational requirements Disrepair Coordination - Log and administer disrepair notifications, ensuring all legal deadlines and compliance requirements are met. Technical Repairs Support - Coordinate technical and complex repairs referred by Surveyors or senior staff Resident & Contractor Communication - Act as a key point of contact for residents regarding D&M, disrepair and technical cases, providing timely, clear and empathetic communication. Data, Reporting & Compliance - Keep all case records up to date in NEC and other asset management systems Repairs Logging, Job Raising & Insite Administration - Log repairs and D&M works orders accurately in NEC with correct SOR codes, priority levels and contractor allocation. Experience and Skills: Knowledge of relevant legislation such as Landlord & Tenant Act, Homes (Fitness for Human Habitation) Act, and HHSRS. Experience supporting legal disrepair cases or technical inspections. Understanding of building pathology and common structural/repairs Experience in housing repairs, property services or asset management administration. Strong organisational skills with the ability to manage high workloads and competing priorities. Excellent customer service and communication skills, particularly with vulnerable residents. Good understanding of damp & mould issues, disrepair obligations and technical repairs processes (training can be provided). Ability to work confidently with contractors, surveyors and internal teams. Competent in using housing/repairs systems (e.g. NEC, CRM) and Microsoft Office. High level of accuracy in data entry, record keeping and case documentation. Excellent interpersonal skills to support work with customers across a range of circumstances Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility Excellent time management skills and able to prioritise, plan own workload and show flexibility Full details of the role profile available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Asset Coordinator, Asset Administrator, Customer Support Administrator, Housing Support Administrator, Housing Asset Support, may also be considered for this role.
Mar 04, 2026
Full time
Job Title: Asset Coordinator Location: Stockwell, London, SW9 Job Type: £33,000 Per annum About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group (SNG). Being a community-based organisation, we are seeking to recruit an experienced Asset Coordinator with a focus on service delivery and a people-centre approach. With a turnover of £13m, and rising, and in excess of £150million of inward investment provided by Network Homes now Sovereign Network Group (SNG) over the last 10 years we have ambitious plans for the future, and we want a like-minded visionary to join us on this journey. About The Role: To provide comprehensive administrative, coordination and customer support to the Technical and Repairs Service with a specialist focus on Damp & Mould case management. The role ensures all damp & mould reports are logged, triaged, monitored and completed in accordance with legal and regulatory frameworks (including Awaab's Law and HHSRS). The postholder also supports wider Repairs functions including call handling, job logging, appointment scheduling, contractor liaison and evidence management to ensure responsive repairs and maintenance services are delivered efficiently and professionally. Key Responsibilities: Call Handling & Customer Service - Act as a first point of contact for all repairs and damp & mould enquiries across phone, Teams, WhatsApp/8x8, email and in-person. Damp & Mould Case Management & Awaab's Law Compliance - Act as the primary coordinator for all Damp & Mould (D&M) reports, ensuring every case is logged promptly, accurately and in line with statutory and organisational requirements Disrepair Coordination - Log and administer disrepair notifications, ensuring all legal deadlines and compliance requirements are met. Technical Repairs Support - Coordinate technical and complex repairs referred by Surveyors or senior staff Resident & Contractor Communication - Act as a key point of contact for residents regarding D&M, disrepair and technical cases, providing timely, clear and empathetic communication. Data, Reporting & Compliance - Keep all case records up to date in NEC and other asset management systems Repairs Logging, Job Raising & Insite Administration - Log repairs and D&M works orders accurately in NEC with correct SOR codes, priority levels and contractor allocation. Experience and Skills: Knowledge of relevant legislation such as Landlord & Tenant Act, Homes (Fitness for Human Habitation) Act, and HHSRS. Experience supporting legal disrepair cases or technical inspections. Understanding of building pathology and common structural/repairs Experience in housing repairs, property services or asset management administration. Strong organisational skills with the ability to manage high workloads and competing priorities. Excellent customer service and communication skills, particularly with vulnerable residents. Good understanding of damp & mould issues, disrepair obligations and technical repairs processes (training can be provided). Ability to work confidently with contractors, surveyors and internal teams. Competent in using housing/repairs systems (e.g. NEC, CRM) and Microsoft Office. High level of accuracy in data entry, record keeping and case documentation. Excellent interpersonal skills to support work with customers across a range of circumstances Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility Excellent time management skills and able to prioritise, plan own workload and show flexibility Full details of the role profile available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Asset Coordinator, Asset Administrator, Customer Support Administrator, Housing Support Administrator, Housing Asset Support, may also be considered for this role.
People tell us that meeting others living with Parkinson's is the most important support they want locally. With your help, we can provide this in a relaxed, informal way at Ripley Parkinson's cafe. As a cafe coordinator you'll meet new people, bringing them together to share experiences and support one another - you included. From picking a venue to spreading the word, you'll be supported by Parkinson's UK staff, while developing valuable organisational and communication skills. Why we want you People consistently tell us that meeting others living with Parkinson's is the most important support they want locally. Volunteers run Parkinson's cafes to provide an informal way of doing just that for a couple of hours each week. What you will be doing Ensure the cafe gathering takes place on a set day and time, and that those attending are warmly welcomed Work with the chosen venue effectively, which could include activities such as ordering, making and serving refreshments, or organising a raffle on the day Provide updates and feedback to relevant Parkinson's UK staff members about how the cafe session are going With other volunteers, think of creative ways to add interest and value to the cafe sessions, such as arranging visits from relevant local health professionals The skills you need Warm and friendly; you'll be a good communicator, open to working and interacting with a range of people Patient and empathetic, in order to deal with sensitive issues and topics What's in it for you You'll meet new people, forging friendships and connections in your area You'll be supporting your community, knowing that thanks to you people affected by Parkinson's have vital support We'll support you to learn more about Parkinson's, and you'll be able to develop your organisational and communication skills Disclaimer It's important that people affected by Parkinson's can trust us with their personal information. You would be handling personal or sensitive data, so by undertaking this role you'll need to complete our Advanced Data Protection training. Your Parkinson's UK staff contact can help you do this. You will also be required to sign a confidentiality agreement.
Mar 04, 2026
Full time
People tell us that meeting others living with Parkinson's is the most important support they want locally. With your help, we can provide this in a relaxed, informal way at Ripley Parkinson's cafe. As a cafe coordinator you'll meet new people, bringing them together to share experiences and support one another - you included. From picking a venue to spreading the word, you'll be supported by Parkinson's UK staff, while developing valuable organisational and communication skills. Why we want you People consistently tell us that meeting others living with Parkinson's is the most important support they want locally. Volunteers run Parkinson's cafes to provide an informal way of doing just that for a couple of hours each week. What you will be doing Ensure the cafe gathering takes place on a set day and time, and that those attending are warmly welcomed Work with the chosen venue effectively, which could include activities such as ordering, making and serving refreshments, or organising a raffle on the day Provide updates and feedback to relevant Parkinson's UK staff members about how the cafe session are going With other volunteers, think of creative ways to add interest and value to the cafe sessions, such as arranging visits from relevant local health professionals The skills you need Warm and friendly; you'll be a good communicator, open to working and interacting with a range of people Patient and empathetic, in order to deal with sensitive issues and topics What's in it for you You'll meet new people, forging friendships and connections in your area You'll be supporting your community, knowing that thanks to you people affected by Parkinson's have vital support We'll support you to learn more about Parkinson's, and you'll be able to develop your organisational and communication skills Disclaimer It's important that people affected by Parkinson's can trust us with their personal information. You would be handling personal or sensitive data, so by undertaking this role you'll need to complete our Advanced Data Protection training. Your Parkinson's UK staff contact can help you do this. You will also be required to sign a confidentiality agreement.
Digital Marketing Executive Salary: Up to 35,000 Brighouse Our client are a well-established SME with a fantastic opportunity for an experienced Digital Marketing Executive to join their growing team. You'll work directly with their Marketing Manager and take the lead on activity including their social media. If you are an experienced Digital Marketing Executive, Social Media Marketing Executive, Digital Marketing Assistant, Digital Marketing Coordinator, Social Media Assistant or Social Media Coordinator, this opportunity is not to be missed! The Role: Planning, crafting and managing social media, email marketing and website content Reporting on performance and adjusting content and campaigns accordingly Working alongside the Marketing Manager to develop the strategy for digital marketing Creating written, visual and video content for Facebook, LinkedIn and Instagram Planning and managing the content calendar Growing digital audiences and engagement Building relationships with influencers, journalists and other key contacts About You: Currently working in a Digital Marketing Executive, Social Media Marketing Executive, Digital Marketing Assistant, Digital Marketing Coordinator, Social Media Assistant or Social Media Coordinator role Must have experience in B2B marketing Confident to design offline materials using either Canva or Adobe Creative Suite We're looking for a confident and creative marketer with the drive to elevate the brand and support continued growth Excellent written communication skills, with a flair for compelling and engaging copy A data-led mindset with the ability to work confidently with budgets, figures and performance data Up-to-date knowledge of marketing best practice, trends and innovation Creativity, initiative and the ability to work collaboratively across teams By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Mar 04, 2026
Full time
Digital Marketing Executive Salary: Up to 35,000 Brighouse Our client are a well-established SME with a fantastic opportunity for an experienced Digital Marketing Executive to join their growing team. You'll work directly with their Marketing Manager and take the lead on activity including their social media. If you are an experienced Digital Marketing Executive, Social Media Marketing Executive, Digital Marketing Assistant, Digital Marketing Coordinator, Social Media Assistant or Social Media Coordinator, this opportunity is not to be missed! The Role: Planning, crafting and managing social media, email marketing and website content Reporting on performance and adjusting content and campaigns accordingly Working alongside the Marketing Manager to develop the strategy for digital marketing Creating written, visual and video content for Facebook, LinkedIn and Instagram Planning and managing the content calendar Growing digital audiences and engagement Building relationships with influencers, journalists and other key contacts About You: Currently working in a Digital Marketing Executive, Social Media Marketing Executive, Digital Marketing Assistant, Digital Marketing Coordinator, Social Media Assistant or Social Media Coordinator role Must have experience in B2B marketing Confident to design offline materials using either Canva or Adobe Creative Suite We're looking for a confident and creative marketer with the drive to elevate the brand and support continued growth Excellent written communication skills, with a flair for compelling and engaging copy A data-led mindset with the ability to work confidently with budgets, figures and performance data Up-to-date knowledge of marketing best practice, trends and innovation Creativity, initiative and the ability to work collaboratively across teams By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Domestic Abuse Housing Coordinator Full TimeHybrid: 3 days per week on site Pay per day - £350 (Umbrella)Are you passionate about improving housing outcomes for survivors of domestic abuse while shaping how a London borough meets its statutory duties? Hammersmith & Fulham Council is recruiting a Domestic Abuse Housing Coordinator to lead our housing response to domestic abuse and drive forward a Whole Housing, survivor-centred approach.The RoleReporting to the Housing Advice & Homelessness Manager, you will coordinate H&F's housing response to domestic abuse across services and ensure compliance with the Domestic Abuse Act housing duties. You will lead on reviewing our current housing offer, developing and implementing a local Domestic Abuse Housing Strategy aligned with the GLA's approach, DAHA standards and H&F's Ending Violence Against Women and Girls (VAWG) strategy.Key responsibilities include: Leading a full review and refresh of policies, procedures and referral pathways for victim/survivors across Housing. Designing and implementing monitoring tools and data systems to support needs assessments and statutory reporting requirements. Developing and delivering a local DA Housing Strategy that is collaborative, trauma-informed, gender-informed and intersectional, with survivor voices at its heart. Coordinating Housing teams to achieve DAHA accreditation, embedding the Whole Housing Approach into day-to-day practice. Representing Housing at the Domestic Abuse Local Partnership Board, Housing Operational Group and Sanctuary scheme meetings, and working closely with community safety and specialist DA partners. Producing needs assessments, evaluations and reports for senior managers and the GLA to evidence impact and inform future decision-making. About YouYou combine strategic thinking with a strong commitment to improving the lives of survivors and their children. You're comfortable operating across policy, data, partnership work and practical service delivery.You will have: A strong understanding of domestic abuse, social housing and/or homelessness, with experience in at least one of these areas. Experience building and sustaining effective working relationships with internal teams and external partners to deliver better outcomes. Proven project management skills - able to take a complex piece of work from scoping through to implementation, evaluation and reporting. An understanding of the Domestic Abuse Act and DA housing duty, and ideally knowledge of homelessness and housing legislation. A clear commitment to VAWG, equity, diversity and inclusion, and to centring survivor voices in service design. Experience in the VAWG sector and/or with DAHA is desirable but not essential where you can demonstrate the right attitude, learning mindset and values.On a personal level, you will: Work confidently across multiple teams, influencing without direct line management responsibility. Show high emotional intelligence, sound judgement and evidence-based decision-making in sensitive, high-risk situations. Demonstrate strong negotiation and communication skills with a wide range of stakeholders, including senior leaders and specialist partners. Be highly organised, digitally confident and comfortable working in an agile, fast-changing environment. Working With UsHammersmith & Fulham is committed to being one of the most inclusive boroughs in the country and we welcome applications from all sections of the community. We are a Disability Confident employer and guarantee an interview to disabled applicants who meet the minimum criteria for the role. Hours: 3 days per week (agile/flexible working supported) Rate: £350 per day Location: Hammersmith & Fulham, with agile/hybrid working in line with council policy Closing date: Friday 20 February - due to tight timescales, early applications are strongly encouraged. If you want to use your strategic skills and values-driven approach to transform how housing responds to domestic abuse, we'd be pleased to receive your application.
Mar 03, 2026
Seasonal
Domestic Abuse Housing Coordinator Full TimeHybrid: 3 days per week on site Pay per day - £350 (Umbrella)Are you passionate about improving housing outcomes for survivors of domestic abuse while shaping how a London borough meets its statutory duties? Hammersmith & Fulham Council is recruiting a Domestic Abuse Housing Coordinator to lead our housing response to domestic abuse and drive forward a Whole Housing, survivor-centred approach.The RoleReporting to the Housing Advice & Homelessness Manager, you will coordinate H&F's housing response to domestic abuse across services and ensure compliance with the Domestic Abuse Act housing duties. You will lead on reviewing our current housing offer, developing and implementing a local Domestic Abuse Housing Strategy aligned with the GLA's approach, DAHA standards and H&F's Ending Violence Against Women and Girls (VAWG) strategy.Key responsibilities include: Leading a full review and refresh of policies, procedures and referral pathways for victim/survivors across Housing. Designing and implementing monitoring tools and data systems to support needs assessments and statutory reporting requirements. Developing and delivering a local DA Housing Strategy that is collaborative, trauma-informed, gender-informed and intersectional, with survivor voices at its heart. Coordinating Housing teams to achieve DAHA accreditation, embedding the Whole Housing Approach into day-to-day practice. Representing Housing at the Domestic Abuse Local Partnership Board, Housing Operational Group and Sanctuary scheme meetings, and working closely with community safety and specialist DA partners. Producing needs assessments, evaluations and reports for senior managers and the GLA to evidence impact and inform future decision-making. About YouYou combine strategic thinking with a strong commitment to improving the lives of survivors and their children. You're comfortable operating across policy, data, partnership work and practical service delivery.You will have: A strong understanding of domestic abuse, social housing and/or homelessness, with experience in at least one of these areas. Experience building and sustaining effective working relationships with internal teams and external partners to deliver better outcomes. Proven project management skills - able to take a complex piece of work from scoping through to implementation, evaluation and reporting. An understanding of the Domestic Abuse Act and DA housing duty, and ideally knowledge of homelessness and housing legislation. A clear commitment to VAWG, equity, diversity and inclusion, and to centring survivor voices in service design. Experience in the VAWG sector and/or with DAHA is desirable but not essential where you can demonstrate the right attitude, learning mindset and values.On a personal level, you will: Work confidently across multiple teams, influencing without direct line management responsibility. Show high emotional intelligence, sound judgement and evidence-based decision-making in sensitive, high-risk situations. Demonstrate strong negotiation and communication skills with a wide range of stakeholders, including senior leaders and specialist partners. Be highly organised, digitally confident and comfortable working in an agile, fast-changing environment. Working With UsHammersmith & Fulham is committed to being one of the most inclusive boroughs in the country and we welcome applications from all sections of the community. We are a Disability Confident employer and guarantee an interview to disabled applicants who meet the minimum criteria for the role. Hours: 3 days per week (agile/flexible working supported) Rate: £350 per day Location: Hammersmith & Fulham, with agile/hybrid working in line with council policy Closing date: Friday 20 February - due to tight timescales, early applications are strongly encouraged. If you want to use your strategic skills and values-driven approach to transform how housing responds to domestic abuse, we'd be pleased to receive your application.
Careers and Workforce Coordinator Central London (Hybrid - minimum 1 day per week in office) Fixed Term Contract - 12 Months Part-Time - 21 hours per week (ideally 3 days, 9am-5pm) Salary: £24,480 per annum We are recruiting on behalf of a respected not-for-profit membership organisation within the healthcare and clinical education sector for an experienced Careers and Workforce Coordinator to join their team on a 12-month fixed term contract. This is a key role requiring an experienced Coordinator or Senior Administrator who is confident servicing committees and capable of leading on recruitment and workforce processes. Experience within a Royal College or similar membership organisation would be highly advantageous. The position is offered on a fixed term basis due to an upcoming organisational change programme which may impact the team structure. The Role You will act as the administrative lead across workforce, recruitment and practitioner-related workstreams, supporting Boards, committees and national processes. Key responsibilities include: Coordinating workforce projects, surveys and national recruitment processes Maintaining workforce data and supporting reporting and analysis Leading on recruitment administration, including liaison with recruitment providers and supporting interview processes Supporting quality workstreams including trainee surveys and data reporting Coordinating practitioner membership processes and maintaining accurate records Acting as secretary to relevant committees, preparing agendas, drafting minutes and tracking actions Working closely with senior clinical stakeholders and internal teams About You We are looking for someone who: Has strong experience as a Coordinator or Senior Administrator Has proven committee servicing experience, including minute taking Is confident leading recruitment and event-related processes Demonstrates excellent organisational skills and attention to detail Is comfortable working with senior stakeholders Can manage multiple priorities under pressure Has strong IT skills including Word, Excel and Outlook Experience within a Royal College, healthcare membership body or similar organisation would be highly desirable. This is an excellent opportunity to join a purpose-driven organisation in a varied and responsible coordination role within a professional and collaborative team. Please click apply below ASAP to be considered, as interviews will be arranged as suitable candidates are identified.
Mar 03, 2026
Full time
Careers and Workforce Coordinator Central London (Hybrid - minimum 1 day per week in office) Fixed Term Contract - 12 Months Part-Time - 21 hours per week (ideally 3 days, 9am-5pm) Salary: £24,480 per annum We are recruiting on behalf of a respected not-for-profit membership organisation within the healthcare and clinical education sector for an experienced Careers and Workforce Coordinator to join their team on a 12-month fixed term contract. This is a key role requiring an experienced Coordinator or Senior Administrator who is confident servicing committees and capable of leading on recruitment and workforce processes. Experience within a Royal College or similar membership organisation would be highly advantageous. The position is offered on a fixed term basis due to an upcoming organisational change programme which may impact the team structure. The Role You will act as the administrative lead across workforce, recruitment and practitioner-related workstreams, supporting Boards, committees and national processes. Key responsibilities include: Coordinating workforce projects, surveys and national recruitment processes Maintaining workforce data and supporting reporting and analysis Leading on recruitment administration, including liaison with recruitment providers and supporting interview processes Supporting quality workstreams including trainee surveys and data reporting Coordinating practitioner membership processes and maintaining accurate records Acting as secretary to relevant committees, preparing agendas, drafting minutes and tracking actions Working closely with senior clinical stakeholders and internal teams About You We are looking for someone who: Has strong experience as a Coordinator or Senior Administrator Has proven committee servicing experience, including minute taking Is confident leading recruitment and event-related processes Demonstrates excellent organisational skills and attention to detail Is comfortable working with senior stakeholders Can manage multiple priorities under pressure Has strong IT skills including Word, Excel and Outlook Experience within a Royal College, healthcare membership body or similar organisation would be highly desirable. This is an excellent opportunity to join a purpose-driven organisation in a varied and responsible coordination role within a professional and collaborative team. Please click apply below ASAP to be considered, as interviews will be arranged as suitable candidates are identified.
Job Opportunity: Operations Support Coordinator - Property Maintenance We are looking for an organised, proactive, and customer-focused Operations Support Coordinator to join our growing property maintenance team. This role is ideal for someone who thrives in a busy environment, enjoys problem-solving, and is confident communicating with engineers, tenants, and clients. Key Responsibilities: Handle inbound calls from clients, tenants, and engineers, delivering friendly and efficient support. Prepare and issue quotes for reactive property maintenance works with accuracy and attention to detail. Provide technical support to engineers , assisting with queries to ensure jobs are completed effectively. Maintain accurate records and ensure all documentation and paperwork complies with industry regulations. Assist in job planning , scheduling and following up on outstanding works to ensure timely completion. Complete daily administrative duties , including data entry, scheduling, and updating job information. Support the Operations Directors with coordination, reporting, and general operational tasks. What We're Looking For: Strong communication skills and a professional telephone manner Ability to manage multiple tasks and prioritise effectively Good attention to detail, especially when producing quotes and maintaining records Confidence liaising with both technical teams and customers Experience in property maintenance, facilities management, or a similar coordination role (essential)
Mar 03, 2026
Full time
Job Opportunity: Operations Support Coordinator - Property Maintenance We are looking for an organised, proactive, and customer-focused Operations Support Coordinator to join our growing property maintenance team. This role is ideal for someone who thrives in a busy environment, enjoys problem-solving, and is confident communicating with engineers, tenants, and clients. Key Responsibilities: Handle inbound calls from clients, tenants, and engineers, delivering friendly and efficient support. Prepare and issue quotes for reactive property maintenance works with accuracy and attention to detail. Provide technical support to engineers , assisting with queries to ensure jobs are completed effectively. Maintain accurate records and ensure all documentation and paperwork complies with industry regulations. Assist in job planning , scheduling and following up on outstanding works to ensure timely completion. Complete daily administrative duties , including data entry, scheduling, and updating job information. Support the Operations Directors with coordination, reporting, and general operational tasks. What We're Looking For: Strong communication skills and a professional telephone manner Ability to manage multiple tasks and prioritise effectively Good attention to detail, especially when producing quotes and maintaining records Confidence liaising with both technical teams and customers Experience in property maintenance, facilities management, or a similar coordination role (essential)
Description Our Role As a Fault Coordinator, you will support the Commercial and Operational Support Teams in delivering work for the clients. You will ensure that work is delivered accurately; supporting in the submission of the correct forms and ensuring data is correct and up to date click apply for full job details
Mar 03, 2026
Full time
Description Our Role As a Fault Coordinator, you will support the Commercial and Operational Support Teams in delivering work for the clients. You will ensure that work is delivered accurately; supporting in the submission of the correct forms and ensuring data is correct and up to date click apply for full job details
Description As a Major Project Coordinator, you will support the Project Manager for our NGED Contract, in building and maintaining the build programmes and their related duties for our City Fibre contract Key Responsibilities We are looking for someone to maintain the recording of data on the relevant systems raise permit requests as per NRSWA good Streetworks knowledge is Key We are looking fo click apply for full job details
Mar 03, 2026
Full time
Description As a Major Project Coordinator, you will support the Project Manager for our NGED Contract, in building and maintaining the build programmes and their related duties for our City Fibre contract Key Responsibilities We are looking for someone to maintain the recording of data on the relevant systems raise permit requests as per NRSWA good Streetworks knowledge is Key We are looking fo click apply for full job details
Description As a Major Project Coordinator, you will support the Project Manager for our NGED Contract, in building and maintaining the build programmes and their related duties for our NGED contract. Key Responsibilities We are looking for someone to maintain the recording of data on the relevant systems raise permit requests as per NRSWA good Streetworks knowledge is Key We are looking for som click apply for full job details
Mar 03, 2026
Full time
Description As a Major Project Coordinator, you will support the Project Manager for our NGED Contract, in building and maintaining the build programmes and their related duties for our NGED contract. Key Responsibilities We are looking for someone to maintain the recording of data on the relevant systems raise permit requests as per NRSWA good Streetworks knowledge is Key We are looking for som click apply for full job details
Pertemps Network Group are delighted to be assisting a reputable housing provider in the recruitment of a Domestic Abuse Housing Coordinator. This is a pivotal strategic role responsible for leading and strengthening the organisation's housing response to domestic abuse, ensuring compliance with statutory housing duties and sector best practice. Rate: £27-28.90 (PAYE) Line Management: None Location: London (Hybrid Working Available)This position will drive the development and implementation of a comprehensive Domestic Abuse Housing Strategy aligned with the Greater London Authority (GLA) framework and the Whole Housing Approach, embedding a trauma-informed, survivor-centred and intersectional model across housing services. Role Overview Lead a full review of the housing offer for victims/survivors of domestic abuse , implementing new policies and procedural frameworks. Develop and deliver a local Domestic Abuse Housing Strategy aligned with regional strategy and organisational priorities. Identify service gaps and present evidence-based recommendations to senior leadership to improve outcomes. Ensure compliance with Domestic Abuse Act housing duties and associated regulatory requirements. Lead statutory reporting to the GLA (quarterly and annually). Design robust monitoring tools and oversee accurate data collection to meet Tier 1 GLA requirements. Embed the Whole Housing Approach across operational housing teams. Coordinate work towards Domestic Abuse Housing Alliance (DAHA) accreditation. Represent the housing provider at multi-agency forums, including partnership boards and strategy groups. Lead review and redesign of referral pathways to strengthen internal and external partnership working. Develop and deliver a revised training programme across housing services. Produce annual impact evaluations measuring strategy delivery and service outcomes. The role requires close partnership working with community safety, safeguarding, and external domestic abuse specialist services to ensure a coordinated and survivor-focused response. Key Responsibilities Strategy & Policy Leadership Develop, implement and evaluate a Domestic Abuse Housing Strategy. Align policy frameworks with the Whole Housing Approach and Violence Against Women and Girls (VAWG) priorities. Lead procedural mapping and redesign across housing departments to ensure compliance with domestic abuse legislation. Data & Performance Management Design monitoring frameworks to collect, analyse and report data. Conduct needs assessments incorporating demographic analysis and service gap identification. Lead statutory data submissions to the GLA. Partnership & Stakeholder Engagement Maintain strong working relationships with domestic abuse services and multi-agency partners. Represent housing services at partnership boards and strategic forums. Deliver presentations and briefings across internal departments and external stakeholders. Training & Service Improvement Review and enhance existing domestic abuse training provision. Coordinate delivery of updated training programmes. Strengthen referral pathways and internal guidance documentation. About You We are seeking an experienced housing or domestic abuse professional with: Strong understanding of domestic abuse, social housing and homelessness. Knowledge of the Domestic Abuse Act and its housing implications. Experience delivering strategic projects from inception to implementation. Proven ability to work collaboratively across matrix-managed teams. Strong analytical capability with experience in data interpretation and performance reporting. Excellent stakeholder engagement and negotiation skills. Commitment to survivor rights, trauma-informed practice and intersectionality. Experience within the VAWG sector (desirable). Knowledge of homelessness legislation including the Homelessness Reduction Act (desirable). Essential Competencies Emotional intelligence and high-level interpersonal awareness Evidence-based decision making and sound judgement Strategic negotiation capability Strong service orientation and outcome focus Cognitive flexibility and ability to lead through change Ability to operate independently within an agile working framework Additional Requirements Compliance with information governance, safeguarding, equalities and health & safety standards. Ability to contribute to organisational emergency planning and service continuity arrangements. Proficiency in Microsoft Office and housing management systems. Apply Now for the " Domestic Abuse Housing Coordinator"
Mar 03, 2026
Seasonal
Pertemps Network Group are delighted to be assisting a reputable housing provider in the recruitment of a Domestic Abuse Housing Coordinator. This is a pivotal strategic role responsible for leading and strengthening the organisation's housing response to domestic abuse, ensuring compliance with statutory housing duties and sector best practice. Rate: £27-28.90 (PAYE) Line Management: None Location: London (Hybrid Working Available)This position will drive the development and implementation of a comprehensive Domestic Abuse Housing Strategy aligned with the Greater London Authority (GLA) framework and the Whole Housing Approach, embedding a trauma-informed, survivor-centred and intersectional model across housing services. Role Overview Lead a full review of the housing offer for victims/survivors of domestic abuse , implementing new policies and procedural frameworks. Develop and deliver a local Domestic Abuse Housing Strategy aligned with regional strategy and organisational priorities. Identify service gaps and present evidence-based recommendations to senior leadership to improve outcomes. Ensure compliance with Domestic Abuse Act housing duties and associated regulatory requirements. Lead statutory reporting to the GLA (quarterly and annually). Design robust monitoring tools and oversee accurate data collection to meet Tier 1 GLA requirements. Embed the Whole Housing Approach across operational housing teams. Coordinate work towards Domestic Abuse Housing Alliance (DAHA) accreditation. Represent the housing provider at multi-agency forums, including partnership boards and strategy groups. Lead review and redesign of referral pathways to strengthen internal and external partnership working. Develop and deliver a revised training programme across housing services. Produce annual impact evaluations measuring strategy delivery and service outcomes. The role requires close partnership working with community safety, safeguarding, and external domestic abuse specialist services to ensure a coordinated and survivor-focused response. Key Responsibilities Strategy & Policy Leadership Develop, implement and evaluate a Domestic Abuse Housing Strategy. Align policy frameworks with the Whole Housing Approach and Violence Against Women and Girls (VAWG) priorities. Lead procedural mapping and redesign across housing departments to ensure compliance with domestic abuse legislation. Data & Performance Management Design monitoring frameworks to collect, analyse and report data. Conduct needs assessments incorporating demographic analysis and service gap identification. Lead statutory data submissions to the GLA. Partnership & Stakeholder Engagement Maintain strong working relationships with domestic abuse services and multi-agency partners. Represent housing services at partnership boards and strategic forums. Deliver presentations and briefings across internal departments and external stakeholders. Training & Service Improvement Review and enhance existing domestic abuse training provision. Coordinate delivery of updated training programmes. Strengthen referral pathways and internal guidance documentation. About You We are seeking an experienced housing or domestic abuse professional with: Strong understanding of domestic abuse, social housing and homelessness. Knowledge of the Domestic Abuse Act and its housing implications. Experience delivering strategic projects from inception to implementation. Proven ability to work collaboratively across matrix-managed teams. Strong analytical capability with experience in data interpretation and performance reporting. Excellent stakeholder engagement and negotiation skills. Commitment to survivor rights, trauma-informed practice and intersectionality. Experience within the VAWG sector (desirable). Knowledge of homelessness legislation including the Homelessness Reduction Act (desirable). Essential Competencies Emotional intelligence and high-level interpersonal awareness Evidence-based decision making and sound judgement Strategic negotiation capability Strong service orientation and outcome focus Cognitive flexibility and ability to lead through change Ability to operate independently within an agile working framework Additional Requirements Compliance with information governance, safeguarding, equalities and health & safety standards. Ability to contribute to organisational emergency planning and service continuity arrangements. Proficiency in Microsoft Office and housing management systems. Apply Now for the " Domestic Abuse Housing Coordinator"
Workforce and Retention Coordinator We are currently recruiting for a Workforce and Retention Coordinator to start immediately for 6 Months; on a temporary Contract The role is Hybrid- 2 days in and 3 days from home and working on a full-time basis and is paying a competitive £30.373-£33,-21an hour WHO WILL YOU BE WORKING FOR? Our client is an established non-profit healthcare membership body. WHAT WILL YOU BE DOING? To provide administrative support to the Workforce and Retention Manager in all activities related to the development and administration of the retention, support and wellbeing services for the psychiatric and wider mental health workforce. To provide administrative support for a range of activities relating to the retention of the psychiatric and Mental Health Workforce and member CPD. To provide administrative support to a range of lead clinicians (including the Registrar, Presidential Lead for Retention and Wellbeing, Chairs of the Workforce and SAS Committees as required and for various working groups and committees including preparatory work and follow up such as agenda setting, minute taking and action tracking. To provide administrative support for arranging events including face to face and online webinars, training, conferences, induction events and stakeholder engagement events. This includes liaising with facilities to arrange appropriate catering and audio-visual requirements and could require travel and overnight stays. To provide administrative support for workforce policy, briefings and report writing, administering, and transcribing data, and collating reports. To draft appropriate user-focussed content for College digital platforms, including uploading and publishing information on the website, using our content management system, & through social media. Regularly reviewing our communication channels to ensure content is relevant, engaging and up to date. ABOUT YOU? Excellent interpersonal, communication and written skills. Excellent telephone and online manner and an ability to manage queries consistently and professionally. Excellent IT, data management and MS Office skills including email. Knowledge of Content Management Systems for editing and uploading web page content.
Mar 03, 2026
Seasonal
Workforce and Retention Coordinator We are currently recruiting for a Workforce and Retention Coordinator to start immediately for 6 Months; on a temporary Contract The role is Hybrid- 2 days in and 3 days from home and working on a full-time basis and is paying a competitive £30.373-£33,-21an hour WHO WILL YOU BE WORKING FOR? Our client is an established non-profit healthcare membership body. WHAT WILL YOU BE DOING? To provide administrative support to the Workforce and Retention Manager in all activities related to the development and administration of the retention, support and wellbeing services for the psychiatric and wider mental health workforce. To provide administrative support for a range of activities relating to the retention of the psychiatric and Mental Health Workforce and member CPD. To provide administrative support to a range of lead clinicians (including the Registrar, Presidential Lead for Retention and Wellbeing, Chairs of the Workforce and SAS Committees as required and for various working groups and committees including preparatory work and follow up such as agenda setting, minute taking and action tracking. To provide administrative support for arranging events including face to face and online webinars, training, conferences, induction events and stakeholder engagement events. This includes liaising with facilities to arrange appropriate catering and audio-visual requirements and could require travel and overnight stays. To provide administrative support for workforce policy, briefings and report writing, administering, and transcribing data, and collating reports. To draft appropriate user-focussed content for College digital platforms, including uploading and publishing information on the website, using our content management system, & through social media. Regularly reviewing our communication channels to ensure content is relevant, engaging and up to date. ABOUT YOU? Excellent interpersonal, communication and written skills. Excellent telephone and online manner and an ability to manage queries consistently and professionally. Excellent IT, data management and MS Office skills including email. Knowledge of Content Management Systems for editing and uploading web page content.
THE ALL WALES FORUM OF PARENTS AND CARERS OF PEOPLE WITH LEARNING DISABILITIES
Cardiff, South Glamorgan
Finance and Governance Coordinator - Job Description Job Title: Finance and Governance Coordinator Location: Taffs Well, Cardiff (Hybrid working possible; minimum 2 days in office per week) Hours: 24/25 hours per week. Hourly Rate: £21 per hour Salary: ( £40,404 gross) pro rata actual £26,208/27,300. Reports to: Director Responsible for: Finance, Governance functions and Administration systems. About the Role We are a small, dynamic charity delivering community-led projects and initiatives that seek to both empower and improve the lives of family carers living across Wales. The Finance and Governance Officer is responsible for the day-to-day financial management, governance support, and administrative oversight of the charity. This role ensures accurate and timely reporting of financial data, effective management of budgets, and compliance with statutory and regulatory requirements for finance and audit. Additionally, the postholder provides key governance support, facilitating the smooth running of the Board of Trustees, maintaining company records, staff records, and ensuring HR policies are reviewed and adhered to. This position is crucial for maintaining the charity's operational integrity and supports strategic decision-making by providing robust financial insight and governance expertise. The role will also play a key role in identifying/sourcing funding for enabling sustainability, by working alongside the Director in drafting proposals/bids. The post will also work closely with the Project and Engagement Coordinator and Policy & Impact Officer to help support the successful delivery of our projects through budget management and supporting the production of evidence of impact reports. This is an integral role within the organisation that brings together key organisational, financial and people skills to enable us to continue to make a meaningful impact for families across Wales. Key Responsibilities Finance Manage all payments and financial transactions including payroll and pensions, ensuring accuracy and compliance. Prepare both project budgets and organisational budgets in collaboration with the Director and Project Coordinator. Monitor and report on project and organisational budgets, highlighting variances and providing analysis to enable sound decision-making around resources. Produce quarterly and annual financial reports for the Board of Trustees and senior leadership to enable sound financial oversight and timely adjustments as required. Maintain accurate financial records and filing systems, ensuring easy access for colleagues as required and for accountants and audit. Lead on liaising with accountants and auditors for annual accounts, independent examinations, and statutory filings, providing financial records as required and submitting in a timely manner. Ensure and review compliance with Charity Commission regulations, HMRC obligations, and company law. Manage utility contracts and supplier contracts as required, negotiating or reviewing agreements to achieve best value. Governance Organise Board and committee meetings, including scheduling, preparing agendas, and distributing papers. Record and distribute meeting minutes, tracking actions and decisions in a timely manner. Support our Trustee induction and ongoing development programme, providing information and guidance to ensure effective governance. Serve as Company Secretary, maintaining statutory records and ensuring all Companies House and Charity Commission filings are up to date. Maintain registers of Trustees, conflicts of interest, and declarations, ensuring compliance with governance standards. Oversee outsourced HR processes, ensuring they align with organisational policy and best practice. Support the Director and Board in policy reviews, compliance, and risk management initiatives. Administration & Operational Support Maintain organisational records, files, and documentation related to finance and governance and staff. Lead on engaging with external professionals, including auditors, accountants, legal advisors, and HR providers. Contribute to improving internal systems, processes, and controls to enhance efficiency. Support the Director/team with ad hoc administrative tasks as required, including attendance at some Forum events when necessary. Person Specification Essential Experience in finance, accounting, or bookkeeping, ideally in a charity or non-profit environment. Knowledge of budgeting, reporting, and financial compliance. Understanding of charity governance and statutory obligations. Excellent organisational skills, attention to detail, and ability to prioritise tasks. Strong written and verbal communication skills for reporting and Trustee engagement. Competency in Microsoft Office (Excel, Word, Outlook) and accounting software such as QuickBooks, Xero, or SAGE. Ability to work independently, make decisions, and manage multiple responsibilities in a small team environment. Desirable Experience as a Company Secretary or supporting Boards/Trustees. Knowledge of HR oversight, particularly with outsourced arrangements. Familiarity with Charity Commission and Companies House filing requirements. Experience in small team settings with multi-tasking responsibilities. Key Relationships Reports to: Director Works closely with: Board of Trustees, Project/Engagement Officer, Director Liaises with: Accountants, auditors, HR providers, suppliers, and service providers and family carers. This job description was last reviewed and signed off in January 2026.
Mar 03, 2026
Full time
Finance and Governance Coordinator - Job Description Job Title: Finance and Governance Coordinator Location: Taffs Well, Cardiff (Hybrid working possible; minimum 2 days in office per week) Hours: 24/25 hours per week. Hourly Rate: £21 per hour Salary: ( £40,404 gross) pro rata actual £26,208/27,300. Reports to: Director Responsible for: Finance, Governance functions and Administration systems. About the Role We are a small, dynamic charity delivering community-led projects and initiatives that seek to both empower and improve the lives of family carers living across Wales. The Finance and Governance Officer is responsible for the day-to-day financial management, governance support, and administrative oversight of the charity. This role ensures accurate and timely reporting of financial data, effective management of budgets, and compliance with statutory and regulatory requirements for finance and audit. Additionally, the postholder provides key governance support, facilitating the smooth running of the Board of Trustees, maintaining company records, staff records, and ensuring HR policies are reviewed and adhered to. This position is crucial for maintaining the charity's operational integrity and supports strategic decision-making by providing robust financial insight and governance expertise. The role will also play a key role in identifying/sourcing funding for enabling sustainability, by working alongside the Director in drafting proposals/bids. The post will also work closely with the Project and Engagement Coordinator and Policy & Impact Officer to help support the successful delivery of our projects through budget management and supporting the production of evidence of impact reports. This is an integral role within the organisation that brings together key organisational, financial and people skills to enable us to continue to make a meaningful impact for families across Wales. Key Responsibilities Finance Manage all payments and financial transactions including payroll and pensions, ensuring accuracy and compliance. Prepare both project budgets and organisational budgets in collaboration with the Director and Project Coordinator. Monitor and report on project and organisational budgets, highlighting variances and providing analysis to enable sound decision-making around resources. Produce quarterly and annual financial reports for the Board of Trustees and senior leadership to enable sound financial oversight and timely adjustments as required. Maintain accurate financial records and filing systems, ensuring easy access for colleagues as required and for accountants and audit. Lead on liaising with accountants and auditors for annual accounts, independent examinations, and statutory filings, providing financial records as required and submitting in a timely manner. Ensure and review compliance with Charity Commission regulations, HMRC obligations, and company law. Manage utility contracts and supplier contracts as required, negotiating or reviewing agreements to achieve best value. Governance Organise Board and committee meetings, including scheduling, preparing agendas, and distributing papers. Record and distribute meeting minutes, tracking actions and decisions in a timely manner. Support our Trustee induction and ongoing development programme, providing information and guidance to ensure effective governance. Serve as Company Secretary, maintaining statutory records and ensuring all Companies House and Charity Commission filings are up to date. Maintain registers of Trustees, conflicts of interest, and declarations, ensuring compliance with governance standards. Oversee outsourced HR processes, ensuring they align with organisational policy and best practice. Support the Director and Board in policy reviews, compliance, and risk management initiatives. Administration & Operational Support Maintain organisational records, files, and documentation related to finance and governance and staff. Lead on engaging with external professionals, including auditors, accountants, legal advisors, and HR providers. Contribute to improving internal systems, processes, and controls to enhance efficiency. Support the Director/team with ad hoc administrative tasks as required, including attendance at some Forum events when necessary. Person Specification Essential Experience in finance, accounting, or bookkeeping, ideally in a charity or non-profit environment. Knowledge of budgeting, reporting, and financial compliance. Understanding of charity governance and statutory obligations. Excellent organisational skills, attention to detail, and ability to prioritise tasks. Strong written and verbal communication skills for reporting and Trustee engagement. Competency in Microsoft Office (Excel, Word, Outlook) and accounting software such as QuickBooks, Xero, or SAGE. Ability to work independently, make decisions, and manage multiple responsibilities in a small team environment. Desirable Experience as a Company Secretary or supporting Boards/Trustees. Knowledge of HR oversight, particularly with outsourced arrangements. Familiarity with Charity Commission and Companies House filing requirements. Experience in small team settings with multi-tasking responsibilities. Key Relationships Reports to: Director Works closely with: Board of Trustees, Project/Engagement Officer, Director Liaises with: Accountants, auditors, HR providers, suppliers, and service providers and family carers. This job description was last reviewed and signed off in January 2026.
Company description: SGB Job description: Job Title: Property, Facilities and Compliance Coordinator Salary: Starting from £30,000 plus an excellent benefits package Location: Milton Keynes - Hybrid Working Hybrid working Enhanced parental leave Eligibility to annual bonus scheme Access to a fantastic loan car scheme 25 days annual leave plus bank holidays Competitive pension 4x basic salary life assurance A quote from Emma Wilkins our Business Operations Director "The Business Operations department is a crucial contributor to our organisation, ensuring seamless functionality and optimal efficiency. Working within this team offers a dynamic and rewarding experience, as you engage in a variety of tasks ranging from facility management to strategic planning. Collaboration is key, fostering a supportive and innovative environment where team members are encouraged to contribute ideas and solutions. The culture of continuous improvement and professional growth, coupled with the tangible impact of your work on the organisation's success, makes this department an excellent place to build a fulfilling career" In this role you will: Support the Head of Property and wider Facilities team in the management of multiple capital investment projects throughout the Scania (Great Britain) Ltd Project planning, scheduling and reporting General administration for departmental activities, including purchase orders, invoicing, data uploading, accommodation booking and expense claims Coordination of internal department activities that input into capital investment schemes Updating of project information - meetings, reports, schedule and online project portal (for multiple projects) Management and development of statutory compliance schedules from inception/data gathering to tendering, ordering and invoice processing Development of process, structure, governance and reporting formats About you: Organised - Prioritising tasks, managing schedules, and maintaining accurate documentation Excellent Communication - Clear verbal and written communication with internal stakeholders, external contractors, and regulatory bodies. Data Analytical - Good at highlighting the finer details within data and suggesting areas of improvements with data backed justifications Creative thinker - the ability to create, develop schedules, processes and management reports Knowledge skills and abilities: IT proficient - advanced Excel/Access essential Experience of working within a culture of change and development. The ability to work as part of a team as well as independently. Experience of financial data entry. Knowledge of the Scania business, people and technical requirements for workshops is desirable. If you're interested in this role we'd love to hear from you. Closing date: 03.03.26 Next steps: If you like the sound of this position, please apply today. A member of the Scania Recruitment team will contact you to discuss your application. If you are successful at that stage, you will be invited to have a conversation with the hiring manager. We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we'll be happy to discuss these with you. Education Upper Secondary School 3
Mar 03, 2026
Full time
Company description: SGB Job description: Job Title: Property, Facilities and Compliance Coordinator Salary: Starting from £30,000 plus an excellent benefits package Location: Milton Keynes - Hybrid Working Hybrid working Enhanced parental leave Eligibility to annual bonus scheme Access to a fantastic loan car scheme 25 days annual leave plus bank holidays Competitive pension 4x basic salary life assurance A quote from Emma Wilkins our Business Operations Director "The Business Operations department is a crucial contributor to our organisation, ensuring seamless functionality and optimal efficiency. Working within this team offers a dynamic and rewarding experience, as you engage in a variety of tasks ranging from facility management to strategic planning. Collaboration is key, fostering a supportive and innovative environment where team members are encouraged to contribute ideas and solutions. The culture of continuous improvement and professional growth, coupled with the tangible impact of your work on the organisation's success, makes this department an excellent place to build a fulfilling career" In this role you will: Support the Head of Property and wider Facilities team in the management of multiple capital investment projects throughout the Scania (Great Britain) Ltd Project planning, scheduling and reporting General administration for departmental activities, including purchase orders, invoicing, data uploading, accommodation booking and expense claims Coordination of internal department activities that input into capital investment schemes Updating of project information - meetings, reports, schedule and online project portal (for multiple projects) Management and development of statutory compliance schedules from inception/data gathering to tendering, ordering and invoice processing Development of process, structure, governance and reporting formats About you: Organised - Prioritising tasks, managing schedules, and maintaining accurate documentation Excellent Communication - Clear verbal and written communication with internal stakeholders, external contractors, and regulatory bodies. Data Analytical - Good at highlighting the finer details within data and suggesting areas of improvements with data backed justifications Creative thinker - the ability to create, develop schedules, processes and management reports Knowledge skills and abilities: IT proficient - advanced Excel/Access essential Experience of working within a culture of change and development. The ability to work as part of a team as well as independently. Experience of financial data entry. Knowledge of the Scania business, people and technical requirements for workshops is desirable. If you're interested in this role we'd love to hear from you. Closing date: 03.03.26 Next steps: If you like the sound of this position, please apply today. A member of the Scania Recruitment team will contact you to discuss your application. If you are successful at that stage, you will be invited to have a conversation with the hiring manager. We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we'll be happy to discuss these with you. Education Upper Secondary School 3
Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: £25,877 to £27,515 Plus up to £2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What you will be doing: Quoting and closing new business enquiries Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner What we're looking for: Somebody who will run through walls for our customers Prepared to challenge the status quo Be prepared to succeed together as a team player Smart decision maker Clear and effective communication skills Ability to assist with clients of all ages and backgrounds Excellent organisational skills and ability to prioritise work Strong literacy & numeracy skills Ability to develop relationships from scratch Excellent telephone manner About Acorn Insurance: With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits! Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Renewals Specialist, Insurance Renewals Representative, Customer Success & Renewals Specialist, Client Services Specialist, Customer Success Specialist, Customer Experience Associate, Client Retention Specialist, Account Renewal Coordinator, Customer Support Agent, Customer Success Coordinator, Customer Service Representative may also be considered for this role.
Mar 03, 2026
Full time
Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: £25,877 to £27,515 Plus up to £2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What you will be doing: Quoting and closing new business enquiries Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner What we're looking for: Somebody who will run through walls for our customers Prepared to challenge the status quo Be prepared to succeed together as a team player Smart decision maker Clear and effective communication skills Ability to assist with clients of all ages and backgrounds Excellent organisational skills and ability to prioritise work Strong literacy & numeracy skills Ability to develop relationships from scratch Excellent telephone manner About Acorn Insurance: With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits! Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Renewals Specialist, Insurance Renewals Representative, Customer Success & Renewals Specialist, Client Services Specialist, Customer Success Specialist, Customer Experience Associate, Client Retention Specialist, Account Renewal Coordinator, Customer Support Agent, Customer Success Coordinator, Customer Service Representative may also be considered for this role.
We're looking for a Data Monitoring & Impact Officer to join our Homelessness Team within the Housing, Property and Regeneration Directorate at WMCA. Your work will help deliver the region's ambition to Design out Homelessness, contributing to developing innovative approaches to homelessness prevention across the West Midlands. As the Data Monitoring & Impact Officer, you will be instrumental in capturing, analysing, and reporting on data from a range of homelessness prevention projects. Your expertise will ensure that these projects are not only effective but continuously improved. You'll be at the heart of capturing the learning and measuring the impact of these initiatives, ensuring they meet the needs of the people they're designed to support. If you're passionate about using your skills to create meaningful change, this is the opportunity for you. Apply today and become part of the solution to Designing out Homelessness in the West Midlands. This role is being offered on a permanent basis. Recruitment Webinar We will be hosting a webinar on Friday 27 February at 2.00 pm for all interested applicants. Attendance is not mandatory but may help you decide if you want to apply. You can sign up by following this link HERE The team will provide more information about the role, how it is funded, what we hope it will achieve, as well as information about the wider team and its work. The webinar will also give you the opportunity to ask any questions that you may have at this stage. Shortlisted applicants will be invited to a face-to-face interview at our offices in Birmingham on Wednesday 1st April. What you will be doing: Lead on the collection, cleansing, and analysis of both qualitative and quantitative data from commissioned homelessness prevention projects. Prepare and present detailed monitoring reports to meet funder requirements, showing how the projects are achieving their goals and where improvements can be made. Review and improve existing project monitoring systems to ensure they are accurate, effective, and aligned with the needs of stakeholders. Build strong relationships with our commissioned delivery partners, providing practical support to assist with accurate reporting and resolving any issues in a timely manner. Support the Project Coordinator in developing case studies, focus groups, and interviews to measure the impact and effectiveness of commissioned projects. Help to design and track KPIs and outcomes that measure the impact of homelessness prevention efforts. What's Essential: Skilled at working autonomously, managing your time and workload to meet deadlines in a fast-paced, ever-evolving environment. Experienced in managing and analysing large and complex data sets, with advanced skills in tools like PowerBi, and Excel. Skilled at presenting data clearly and working with various stakeholders to guide and support effective reporting. Experienced in using and developing management information systems or databases. Have an understanding about the issues surrounding homelessness and prevention strategies, with a strong desire to contribute to meaningful change. Highly organised and meticulous in your approach, ensuring that all data is accurate and reports are clear and actionable. Enjoy working collaboratively across teams and building relationships with external partners to achieve shared goals. A good standard of education, including Maths and English at GCSE or equivalent level. Location. The location for this role is Summer Lane, Birmingham with at least 2 days a week spent in the office. How to apply. Applying for a role with WMCA is straightforward. Follow these steps to get started. Create your Careers Account. Register with your name, email address, and a password. Build your Profile. Upload your CV to help populate your career and education details. Write your Supporting Statement. Make sure to address each of the required essential criteria. Submit your application. Do one final check and once complete, click submit. Anonymised Applications. Your uploaded CV won't be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting. Be thorough in each section. It's your chance to showcase your skills and experience. Using Artificial Intelligence (AI) We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application. Applications that rely too heavily on AI may be rejected during shortlisting. For help on how to write a supporting statement, please visit the FAQs section of our careers site. Reasonable adjustments. If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Recruitment Team ( ). Salary and benefits. We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered. We offer a comprehensive benefits package that includes: Local Government Pension Scheme (one of the most generous pension schemes in the UK). Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs). 28 days paid annual leave (with an option to purchase more) + Statutory days. EV car benefit scheme Healthcare plans. Discounted gym membership, will writing, and mortgage advice. An option to buy a bicycle, including e-bikes and adapted pedal cycles, at a discounted rate. 3 days of paid leave each year to volunteer. Interest-free financing through SmartTech to buy the latest technology Discounted shopping with over 2,000 big-name retailers, and more. You can now also obtain a Costco membership through the WMCA. Boundless unlocks unlimited entry to top-rated UK attractions and loads of extra benefits and discounts. Eye Care Scheme, offering a free eye test and a financial contribution towards your glasses. For more information, please visit the benefits page on our career site. Why join WMCA? WMCA is laser-focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home. We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it's needed most. What you do, really matters. Your expertise will help make a big difference, improving people's lives, every day. Our Values. Our behaviours sit at the heart of our values, helping to shape how we work together as WMCA employees and setting clear expectations. Collaborative: Team Focused - working as part of team, managing and leading Service Driven - customer, resident and partner focused Driven: Empowered and Accountable - taking ownership and leading when needed Performance Focused - being ambitious and going the extra mile Inclusive: One Organisation Mindset - believe in each others expertise Open and Honest Communication - we do what we say we are going to do Innovative: Forward Thinking - embrace change and open to new possibilities Problem Solving - go for clear and simple whenever possible Creating an inclusive workplace. WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. We're a Disability Confident Employer with 'Leader' status, committed to interviewing applicants with disabilities who meet all the essential role criteria. We are also proud to be a Ban the Box employer, which means we do not ask about criminal convictions at the initial application stage, and will only ask after an offer is made as part of our onboarding checks, which helps us remove barriers for people with past convictions and supporting fair opportunities for all. We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould. We gladly consider part-time, flexible, and job share arrangements . click apply for full job details
Mar 03, 2026
Full time
We're looking for a Data Monitoring & Impact Officer to join our Homelessness Team within the Housing, Property and Regeneration Directorate at WMCA. Your work will help deliver the region's ambition to Design out Homelessness, contributing to developing innovative approaches to homelessness prevention across the West Midlands. As the Data Monitoring & Impact Officer, you will be instrumental in capturing, analysing, and reporting on data from a range of homelessness prevention projects. Your expertise will ensure that these projects are not only effective but continuously improved. You'll be at the heart of capturing the learning and measuring the impact of these initiatives, ensuring they meet the needs of the people they're designed to support. If you're passionate about using your skills to create meaningful change, this is the opportunity for you. Apply today and become part of the solution to Designing out Homelessness in the West Midlands. This role is being offered on a permanent basis. Recruitment Webinar We will be hosting a webinar on Friday 27 February at 2.00 pm for all interested applicants. Attendance is not mandatory but may help you decide if you want to apply. You can sign up by following this link HERE The team will provide more information about the role, how it is funded, what we hope it will achieve, as well as information about the wider team and its work. The webinar will also give you the opportunity to ask any questions that you may have at this stage. Shortlisted applicants will be invited to a face-to-face interview at our offices in Birmingham on Wednesday 1st April. What you will be doing: Lead on the collection, cleansing, and analysis of both qualitative and quantitative data from commissioned homelessness prevention projects. Prepare and present detailed monitoring reports to meet funder requirements, showing how the projects are achieving their goals and where improvements can be made. Review and improve existing project monitoring systems to ensure they are accurate, effective, and aligned with the needs of stakeholders. Build strong relationships with our commissioned delivery partners, providing practical support to assist with accurate reporting and resolving any issues in a timely manner. Support the Project Coordinator in developing case studies, focus groups, and interviews to measure the impact and effectiveness of commissioned projects. Help to design and track KPIs and outcomes that measure the impact of homelessness prevention efforts. What's Essential: Skilled at working autonomously, managing your time and workload to meet deadlines in a fast-paced, ever-evolving environment. Experienced in managing and analysing large and complex data sets, with advanced skills in tools like PowerBi, and Excel. Skilled at presenting data clearly and working with various stakeholders to guide and support effective reporting. Experienced in using and developing management information systems or databases. Have an understanding about the issues surrounding homelessness and prevention strategies, with a strong desire to contribute to meaningful change. Highly organised and meticulous in your approach, ensuring that all data is accurate and reports are clear and actionable. Enjoy working collaboratively across teams and building relationships with external partners to achieve shared goals. A good standard of education, including Maths and English at GCSE or equivalent level. Location. The location for this role is Summer Lane, Birmingham with at least 2 days a week spent in the office. How to apply. Applying for a role with WMCA is straightforward. Follow these steps to get started. Create your Careers Account. Register with your name, email address, and a password. Build your Profile. Upload your CV to help populate your career and education details. Write your Supporting Statement. Make sure to address each of the required essential criteria. Submit your application. Do one final check and once complete, click submit. Anonymised Applications. Your uploaded CV won't be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting. Be thorough in each section. It's your chance to showcase your skills and experience. Using Artificial Intelligence (AI) We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application. Applications that rely too heavily on AI may be rejected during shortlisting. For help on how to write a supporting statement, please visit the FAQs section of our careers site. Reasonable adjustments. If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Recruitment Team ( ). Salary and benefits. We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered. We offer a comprehensive benefits package that includes: Local Government Pension Scheme (one of the most generous pension schemes in the UK). Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs). 28 days paid annual leave (with an option to purchase more) + Statutory days. EV car benefit scheme Healthcare plans. Discounted gym membership, will writing, and mortgage advice. An option to buy a bicycle, including e-bikes and adapted pedal cycles, at a discounted rate. 3 days of paid leave each year to volunteer. Interest-free financing through SmartTech to buy the latest technology Discounted shopping with over 2,000 big-name retailers, and more. You can now also obtain a Costco membership through the WMCA. Boundless unlocks unlimited entry to top-rated UK attractions and loads of extra benefits and discounts. Eye Care Scheme, offering a free eye test and a financial contribution towards your glasses. For more information, please visit the benefits page on our career site. Why join WMCA? WMCA is laser-focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home. We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it's needed most. What you do, really matters. Your expertise will help make a big difference, improving people's lives, every day. Our Values. Our behaviours sit at the heart of our values, helping to shape how we work together as WMCA employees and setting clear expectations. Collaborative: Team Focused - working as part of team, managing and leading Service Driven - customer, resident and partner focused Driven: Empowered and Accountable - taking ownership and leading when needed Performance Focused - being ambitious and going the extra mile Inclusive: One Organisation Mindset - believe in each others expertise Open and Honest Communication - we do what we say we are going to do Innovative: Forward Thinking - embrace change and open to new possibilities Problem Solving - go for clear and simple whenever possible Creating an inclusive workplace. WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. We're a Disability Confident Employer with 'Leader' status, committed to interviewing applicants with disabilities who meet all the essential role criteria. We are also proud to be a Ban the Box employer, which means we do not ask about criminal convictions at the initial application stage, and will only ask after an offer is made as part of our onboarding checks, which helps us remove barriers for people with past convictions and supporting fair opportunities for all. We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould. We gladly consider part-time, flexible, and job share arrangements . click apply for full job details
Excellent opportunity for an experienced Heating Service Manager to join a well-established company based in Widnes Salary: £50,000 Per Annum + £5k car allowance Job Type: Full Time / Permanent Hours of work: Monday to Friday 08:00 - 17:00 - Office Based About The Company Head quartered in Widnes Cheshire; this Heating & Boiler Services company is seeking an experienced Heating Service Manager to be part of a team in the commercial and industrial sector. An excellent opportunity to join a progressive company that can offer an advanced career progression and development prospects. This role would suit somebody with a strong desire to be a part of the continued success of an organisation. There is also the opportunity to benefit from a generous salary and benefits package Essential Requirements: The successful candidate will be able to demonstrate a proven track record in a similar role with: Extensive experience as a Commercial Heating Service Manager / Engineer Relevant Commercial Heating & Gas Qualifications Current CSCS Skill Card Extensive experience working in the Commercial Heating & Boiler industry Excellent IT software skills in reporting and analysis. (Big Change software experience would be desirable). Clean, full driving license Duties Within the Role: Leading the company's service team under the guidance of the Managing Director Work with Operations team and manage 4/5 Commercial Gas Service Engineers (To be expanded with business development) People Manage the Commercial Gas Enginners Co-ordinate daily engineer activities: PPMs, remedial works and call-outs Technical support for engineers and coordinators Price remedial works Generate work from existing client database as well as developing new customer base. Maintaining & adhering to any client procedures Maintaining professional relationships with clients at all times Enforcing & adhering to policies & procedures without exception Enforcing & adhering to governing regulations without exception Required Knowledge & Experience: Relevant Commercial Gas Qualifications Current CSCS Skill Card Extensive experience as a Commercial Gas Service Manager/Engineer People management experience Clean full UK driving licence Salary & Package: £50,000 Per Annum Car Allowance - £5k Potential Bonus Pension - 3% Company contribution and 5% employee. 25 Days Holiday & 8 Bank Holidays Additional Benefits : Christmas shutdown (additional 3 days leave) Private medical cash plan If you are a motivated individual who enjoys working in a fast-paced environment, we encourage you to apply for this position. We offer competitive pay, opportunities for growth, and a supportive team environment. Join the team today! The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Mar 03, 2026
Full time
Excellent opportunity for an experienced Heating Service Manager to join a well-established company based in Widnes Salary: £50,000 Per Annum + £5k car allowance Job Type: Full Time / Permanent Hours of work: Monday to Friday 08:00 - 17:00 - Office Based About The Company Head quartered in Widnes Cheshire; this Heating & Boiler Services company is seeking an experienced Heating Service Manager to be part of a team in the commercial and industrial sector. An excellent opportunity to join a progressive company that can offer an advanced career progression and development prospects. This role would suit somebody with a strong desire to be a part of the continued success of an organisation. There is also the opportunity to benefit from a generous salary and benefits package Essential Requirements: The successful candidate will be able to demonstrate a proven track record in a similar role with: Extensive experience as a Commercial Heating Service Manager / Engineer Relevant Commercial Heating & Gas Qualifications Current CSCS Skill Card Extensive experience working in the Commercial Heating & Boiler industry Excellent IT software skills in reporting and analysis. (Big Change software experience would be desirable). Clean, full driving license Duties Within the Role: Leading the company's service team under the guidance of the Managing Director Work with Operations team and manage 4/5 Commercial Gas Service Engineers (To be expanded with business development) People Manage the Commercial Gas Enginners Co-ordinate daily engineer activities: PPMs, remedial works and call-outs Technical support for engineers and coordinators Price remedial works Generate work from existing client database as well as developing new customer base. Maintaining & adhering to any client procedures Maintaining professional relationships with clients at all times Enforcing & adhering to policies & procedures without exception Enforcing & adhering to governing regulations without exception Required Knowledge & Experience: Relevant Commercial Gas Qualifications Current CSCS Skill Card Extensive experience as a Commercial Gas Service Manager/Engineer People management experience Clean full UK driving licence Salary & Package: £50,000 Per Annum Car Allowance - £5k Potential Bonus Pension - 3% Company contribution and 5% employee. 25 Days Holiday & 8 Bank Holidays Additional Benefits : Christmas shutdown (additional 3 days leave) Private medical cash plan If you are a motivated individual who enjoys working in a fast-paced environment, we encourage you to apply for this position. We offer competitive pay, opportunities for growth, and a supportive team environment. Join the team today! The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
American Hardwood Export Council
Kensington And Chelsea, London
Location: London (hybrid working) Hours: 40 hours per week Experience level: Junior, candidate Salary: £26 - £28,000 per annum Start date: April 2026 (TBC) Deadline for applications: Monday 16 March 2026 - unfortunately, due to limited resources we can only respond to the shortlisted candidates Interviews: 18-27 March 2026. We're looking for a candidate who is proactive and highly organised and happy to support our small team on all levels with administration, financial and program support. This is very much a desk based role suited to someone who is eager to learn and gain experience alongside a hardworking and committed small team. You'll work closely with the Financial Director and support the Program Manager to help ensure that all administration and financial tasks meet our complex funding regulations. About us The American Hardwood Export Council (AHEC) is the leading international trade association for the U.S. hardwood industry, representing the committed U.S. hardwood exporters and the major U.S. hardwood product trade associations. AHEC runs a worldwide programme to promote the full range of American hardwoods in over 50 export markets. From Washington, DC and six overseas offices, strategically located near key hardwood markets, AHEC conducts a worldwide promotion programme with activities in more than 35 countries. All programmes are run through the joint efforts of the U.S. hardwood industry and the Foreign Agricultural Service (FAS) of the U.S. Department of Agriculture (USDA), to broaden the impact on, and outreach into international markets giving members the sharp competitive edge needed to meet the growing worldwide demand for American hardwood products. What You'll be Doing As Administrator and Financial Coordinator, you will work closely with the Finance Director and Program Manager to support the day-to-day administration and financial procedures of AHEC's programs in Europe, Middle East, India and Oceania. This includes: Producing purchase orders to be authorised and distributed as necessary. Reviewing, logging and recording invoices on Quickbooks accountancy package. Support Financial Director on monthly spending reconciliation reports. Understanding the payment systems and making payments, if required. Support team with obtaining quotes/proposals for services when working with new suppliers. Creation of bid comparison matrixes and contracts for new suppliers. Formatting, filing, and distribution of travel notifications and trip reports. Creation and updating of project and travel itineraries. Booking of staff and third parties accommodation and travel. Liaising with the mailing house provider regarding publication inventory and distribution. Maintain the Mailchimp audience database. Monitoring of the generic AHEC email address and dealing with enquiries. Essential skills: Proficiency in Microsoft Office. Thorough attention to detail. Customer service skills. Good maths knowledge. The ability to use their own initiative. How to apply Please send your CV and a cover letter explaining why you're the right person for the role to Lucy Peacock by an email via the button below. AHEC is an Equal Opportunity Employer. All candidates must be eligible to work in the UK.
Mar 03, 2026
Full time
Location: London (hybrid working) Hours: 40 hours per week Experience level: Junior, candidate Salary: £26 - £28,000 per annum Start date: April 2026 (TBC) Deadline for applications: Monday 16 March 2026 - unfortunately, due to limited resources we can only respond to the shortlisted candidates Interviews: 18-27 March 2026. We're looking for a candidate who is proactive and highly organised and happy to support our small team on all levels with administration, financial and program support. This is very much a desk based role suited to someone who is eager to learn and gain experience alongside a hardworking and committed small team. You'll work closely with the Financial Director and support the Program Manager to help ensure that all administration and financial tasks meet our complex funding regulations. About us The American Hardwood Export Council (AHEC) is the leading international trade association for the U.S. hardwood industry, representing the committed U.S. hardwood exporters and the major U.S. hardwood product trade associations. AHEC runs a worldwide programme to promote the full range of American hardwoods in over 50 export markets. From Washington, DC and six overseas offices, strategically located near key hardwood markets, AHEC conducts a worldwide promotion programme with activities in more than 35 countries. All programmes are run through the joint efforts of the U.S. hardwood industry and the Foreign Agricultural Service (FAS) of the U.S. Department of Agriculture (USDA), to broaden the impact on, and outreach into international markets giving members the sharp competitive edge needed to meet the growing worldwide demand for American hardwood products. What You'll be Doing As Administrator and Financial Coordinator, you will work closely with the Finance Director and Program Manager to support the day-to-day administration and financial procedures of AHEC's programs in Europe, Middle East, India and Oceania. This includes: Producing purchase orders to be authorised and distributed as necessary. Reviewing, logging and recording invoices on Quickbooks accountancy package. Support Financial Director on monthly spending reconciliation reports. Understanding the payment systems and making payments, if required. Support team with obtaining quotes/proposals for services when working with new suppliers. Creation of bid comparison matrixes and contracts for new suppliers. Formatting, filing, and distribution of travel notifications and trip reports. Creation and updating of project and travel itineraries. Booking of staff and third parties accommodation and travel. Liaising with the mailing house provider regarding publication inventory and distribution. Maintain the Mailchimp audience database. Monitoring of the generic AHEC email address and dealing with enquiries. Essential skills: Proficiency in Microsoft Office. Thorough attention to detail. Customer service skills. Good maths knowledge. The ability to use their own initiative. How to apply Please send your CV and a cover letter explaining why you're the right person for the role to Lucy Peacock by an email via the button below. AHEC is an Equal Opportunity Employer. All candidates must be eligible to work in the UK.
Hybrid - 2 days a week in office A rapidly growing telecommunications company is seeking a dedicated Service Delivery Coordinator to join the Operations team. This is a fantastic opportunity to be the face of the company, ensuring a seamless experience for customers from sales handover to service activation. As a Service Delivery Coordinator, you'll be at the heart of the customer journey, managing communications and coordinating the provisioning of new services. You'll work closely with customers, carriers, and internal teams to ensure timely and accurate service delivery. Key Responsibilities: Validating customer orders and gathering essential information. Assisting with orders and liaising with carriers throughout the order lifecycle. Ordering equipment and services from key suppliers. Coordinating engineer visits to customer sites. Managing customer communications via email, phone, and video. Updating internal databases and handing over live services to support and accounting teams. Providing post-installation training to customers. Maintaining exceptional service for existing customers. Assisting with general office administration and phone queries. Key Skills: Customer-Focused: A genuine concern for customer satisfaction, demonstrated through clear communication and proactive actions. Organised & Detail-Oriented: Ability to prioritize tasks, manage a fast-paced workload, and maintain high attention to detail. Strong Communicator: Excellent written and spoken English with the ability to compose clear and effective communications. Confidence on the phone for problem resolution. Tech-Savvy: Good general computer skills and comfortable using web-based systems. Experience with Google Apps (or Microsoft equivalent) is beneficial. Problem Solver: Ability to work independently, resolve operational issues, and escalate when necessary. Team Player: Willingness to collaborate effectively with colleagues while respecting their work. Flexible: An open mind and willingness to adapt as the company grows. Service Delivery Coordinator, Customer Service, Operations, Project Coordinator, Telecommunications, Brighton, Client Relations, Account Management, Order Management, Customer Support, IT Coordinator, Communications.
Mar 03, 2026
Full time
Hybrid - 2 days a week in office A rapidly growing telecommunications company is seeking a dedicated Service Delivery Coordinator to join the Operations team. This is a fantastic opportunity to be the face of the company, ensuring a seamless experience for customers from sales handover to service activation. As a Service Delivery Coordinator, you'll be at the heart of the customer journey, managing communications and coordinating the provisioning of new services. You'll work closely with customers, carriers, and internal teams to ensure timely and accurate service delivery. Key Responsibilities: Validating customer orders and gathering essential information. Assisting with orders and liaising with carriers throughout the order lifecycle. Ordering equipment and services from key suppliers. Coordinating engineer visits to customer sites. Managing customer communications via email, phone, and video. Updating internal databases and handing over live services to support and accounting teams. Providing post-installation training to customers. Maintaining exceptional service for existing customers. Assisting with general office administration and phone queries. Key Skills: Customer-Focused: A genuine concern for customer satisfaction, demonstrated through clear communication and proactive actions. Organised & Detail-Oriented: Ability to prioritize tasks, manage a fast-paced workload, and maintain high attention to detail. Strong Communicator: Excellent written and spoken English with the ability to compose clear and effective communications. Confidence on the phone for problem resolution. Tech-Savvy: Good general computer skills and comfortable using web-based systems. Experience with Google Apps (or Microsoft equivalent) is beneficial. Problem Solver: Ability to work independently, resolve operational issues, and escalate when necessary. Team Player: Willingness to collaborate effectively with colleagues while respecting their work. Flexible: An open mind and willingness to adapt as the company grows. Service Delivery Coordinator, Customer Service, Operations, Project Coordinator, Telecommunications, Brighton, Client Relations, Account Management, Order Management, Customer Support, IT Coordinator, Communications.
