Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we re looking for talented people who want to help. You ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As Chief Engineer, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within its owned and operated data centers. You should be able to manage large scale impacting projects and new region support from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, procurement, and finance in both local and global settings. As Chief Engineer, you will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the Chief Engineers to drive innovation and resiliency while reducing operational costs in the facilities. Key job responsibilities - Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations - Implement and execute site or equipment-specific training exercises. Exercises cover, but are not limited to: stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers etc. - Oversee day-to-day operation and maintenance of mechanical and electrical equipment in data center sites - Operate independently, with limited direct management - Assist in the design and build-out of new facilities and perform root cause analysis of equipment failures - Act as an escalation point for all facilities-related issues within the data center region. Work OT hours as needed to support site stability - Troubleshoot and report facility and data sever-level events within internal Service Level Agreements (SLA) - Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Ensure all safety procedures are adhered to by vendors, and AWS staff - Respond to off hour emergency calls related to his data centers and help with the investigation, mitigation, and recovery of the issue(s). - Candidates should be able to lift up to 40 lbs and or work in elevated locations. - Ability to work in an environment that operates 24/7 with an ability to provide after-hours support as needed. All physical requirements are expected with reasonable accommodations PHYSICAL REQUIREMENTS - Work at height, and from ladders - Perform physical tasks during the shift - Work in a noisy environment, with ear protection About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Knowledge of electrical engineering principles including switchgear, UPS, transformers, and circuit breakers Preferred Qualifications - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.
Oct 23, 2026
Full time
Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we re looking for talented people who want to help. You ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As Chief Engineer, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within its owned and operated data centers. You should be able to manage large scale impacting projects and new region support from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, procurement, and finance in both local and global settings. As Chief Engineer, you will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the Chief Engineers to drive innovation and resiliency while reducing operational costs in the facilities. Key job responsibilities - Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations - Implement and execute site or equipment-specific training exercises. Exercises cover, but are not limited to: stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers etc. - Oversee day-to-day operation and maintenance of mechanical and electrical equipment in data center sites - Operate independently, with limited direct management - Assist in the design and build-out of new facilities and perform root cause analysis of equipment failures - Act as an escalation point for all facilities-related issues within the data center region. Work OT hours as needed to support site stability - Troubleshoot and report facility and data sever-level events within internal Service Level Agreements (SLA) - Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Ensure all safety procedures are adhered to by vendors, and AWS staff - Respond to off hour emergency calls related to his data centers and help with the investigation, mitigation, and recovery of the issue(s). - Candidates should be able to lift up to 40 lbs and or work in elevated locations. - Ability to work in an environment that operates 24/7 with an ability to provide after-hours support as needed. All physical requirements are expected with reasonable accommodations PHYSICAL REQUIREMENTS - Work at height, and from ladders - Perform physical tasks during the shift - Work in a noisy environment, with ear protection About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Knowledge of electrical engineering principles including switchgear, UPS, transformers, and circuit breakers Preferred Qualifications - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.
Description Join AWS at a pivotal moment in our growth in the UK. This leadership role will play a key part in our plans to invest £8 billion to expand and support data center infrastructure. The Cluster Leader is one of our most senior management roles in the data center environment. In this role, you will be responsible for leading a large organization, managing department heads who own data center facility infrastructure including the operational availability of mechanical, electrical and plumbing systems. The pace, scale, and growth of Amazon s data center platform will challenge you. Our uncompromisingly high standards as we continually seek to innovate on behalf of our customers will push you to new levels of creativity. At this level, Amazon is unique in that we seek experienced senior leaders who have evolved to be highly strategic in their approach to managing their business unit, yet understand how to lead large teams by example who will not hesitate to roll up their sleeves when tactical needs dictate it. The ideal candidate for this role will have experience of leading large organizations, with data center experience not required to be successful in this role. If you are passionate about Customer Experience, think and act globally and want to contribute to the operational excellence of Amazon data centers. This may be the challenge you ve been looking for! Key job responsibilities - Drive safety culture and security initiatives across multiple data center facilities - Develop and implement operational strategies that align with AWS's global standards while addressing cluster requirements - Oversee capacity planning, delivery, and growth strategies to meet customer demand - Direct engineering operations across multiple data centers - Manage complex multi-stakeholder coordination requirements with internal teams, vendors, and local authorities - Champion inclusion, diversity, and equity initiatives within the regional organization - Implement sustainability programs and ensure environmental compliance across all facilities - Oversee financial performance, budget planning, and cost optimization initiatives - Drive continuous improvement in operational metrics, efficiency, and service delivery - Hiring, managing, and developing the operations management team About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we re looking for talented people who want to help. You ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Basic Qualifications - Bachelor's degree or above in Civil Engineering, Mechanical Engineering, Electrical Engineering, Construction Management or an equivalent engineering science - Experience leading large teams, with demonstrable ability to hire, develop, and manage high-performing technical teams - Experience with hiring, promoting, performance management, and developing teams of professional construction/engineering staff Preferred Qualifications - Experience delivering complex projects with prior ownership of the operation of a mission-critical team and/or product Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.
Oct 23, 2026
Full time
Description Join AWS at a pivotal moment in our growth in the UK. This leadership role will play a key part in our plans to invest £8 billion to expand and support data center infrastructure. The Cluster Leader is one of our most senior management roles in the data center environment. In this role, you will be responsible for leading a large organization, managing department heads who own data center facility infrastructure including the operational availability of mechanical, electrical and plumbing systems. The pace, scale, and growth of Amazon s data center platform will challenge you. Our uncompromisingly high standards as we continually seek to innovate on behalf of our customers will push you to new levels of creativity. At this level, Amazon is unique in that we seek experienced senior leaders who have evolved to be highly strategic in their approach to managing their business unit, yet understand how to lead large teams by example who will not hesitate to roll up their sleeves when tactical needs dictate it. The ideal candidate for this role will have experience of leading large organizations, with data center experience not required to be successful in this role. If you are passionate about Customer Experience, think and act globally and want to contribute to the operational excellence of Amazon data centers. This may be the challenge you ve been looking for! Key job responsibilities - Drive safety culture and security initiatives across multiple data center facilities - Develop and implement operational strategies that align with AWS's global standards while addressing cluster requirements - Oversee capacity planning, delivery, and growth strategies to meet customer demand - Direct engineering operations across multiple data centers - Manage complex multi-stakeholder coordination requirements with internal teams, vendors, and local authorities - Champion inclusion, diversity, and equity initiatives within the regional organization - Implement sustainability programs and ensure environmental compliance across all facilities - Oversee financial performance, budget planning, and cost optimization initiatives - Drive continuous improvement in operational metrics, efficiency, and service delivery - Hiring, managing, and developing the operations management team About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we re looking for talented people who want to help. You ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Basic Qualifications - Bachelor's degree or above in Civil Engineering, Mechanical Engineering, Electrical Engineering, Construction Management or an equivalent engineering science - Experience leading large teams, with demonstrable ability to hire, develop, and manage high-performing technical teams - Experience with hiring, promoting, performance management, and developing teams of professional construction/engineering staff Preferred Qualifications - Experience delivering complex projects with prior ownership of the operation of a mission-critical team and/or product Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.
Description The AWS Data Centre Facilities Manager leads critical infrastructure operations at strategic AWS facilities that power cloud computing services worldwide. This role combines operational excellence, technical expertise, and team leadership to ensure continuous facility availability while driving innovation and cost efficiency. This position requires hands-on oversight of mission-critical infrastructure and leadership of integrated Data Centre Systems and Mechanical & Electrical teams. The Facilities Manager maintains operational standards, security protocols, facility certifications, and manages third-party vendor relationships while implementing processes that enhance infrastructure reliability and reduce operational costs. Key job responsibilities Operations & Infrastructure Management • Manage 24/7 site engineering operations, including shift planning, maintenance schedules, and Planned Preventative Maintenance (PPM) • Oversee critical infrastructure systems including electrical components (feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units) and mechanical systems (chillers, pumps, air handling units) • Drive Power Usage Effectiveness (PUE) improvements, optimising cooling, power, and infrastructure for maximum efficiency • Manage and optimise space and power to maximise opportunities for growth and operational efficiency • Plan and deliver site infrastructure projects on time, within scope, and on budget • Budget & cost management develop, manage and control operational budgets • Vendor & stakeholder management maintain productive relationships with third-party service providers and internal stakeholders Leadership & Team Development • Lead, inspire, and develop teams of experienced technical professionals • Act as a role model, driving service excellence, training, and development for all team members • Foster an inclusive environment that encourages innovation and empowers team members to solve complex operational challenges • Implement rigorous training programs that prepare staff for various operational scenarios through systematic skill development Compliance & Safety • Ensure adherence to and exceed Health & Safety standards in all operations • Maintain compliance with health & safety, security procedures, and compliance accreditations • Ensure understanding of UK regulatory requirements, particularly health and safety legislation • Maintain a safe working environment and drive continuous safety improvements • Risk management & incident response lead emergency procedures and root cause analysis Basic Qualifications - Experience in people management and team development - Experience in engineering work, managing large-scale services - Experience maintaining SLAs through the implementation of proactive issue detection and reporting - Experience operating a mission-critical team or product Preferred Qualifications - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units - Experience in a management position with 5 or more direct reports - Experience working in data centers with an emphasis on building and equipment operation Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.
Oct 23, 2026
Full time
Description The AWS Data Centre Facilities Manager leads critical infrastructure operations at strategic AWS facilities that power cloud computing services worldwide. This role combines operational excellence, technical expertise, and team leadership to ensure continuous facility availability while driving innovation and cost efficiency. This position requires hands-on oversight of mission-critical infrastructure and leadership of integrated Data Centre Systems and Mechanical & Electrical teams. The Facilities Manager maintains operational standards, security protocols, facility certifications, and manages third-party vendor relationships while implementing processes that enhance infrastructure reliability and reduce operational costs. Key job responsibilities Operations & Infrastructure Management • Manage 24/7 site engineering operations, including shift planning, maintenance schedules, and Planned Preventative Maintenance (PPM) • Oversee critical infrastructure systems including electrical components (feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units) and mechanical systems (chillers, pumps, air handling units) • Drive Power Usage Effectiveness (PUE) improvements, optimising cooling, power, and infrastructure for maximum efficiency • Manage and optimise space and power to maximise opportunities for growth and operational efficiency • Plan and deliver site infrastructure projects on time, within scope, and on budget • Budget & cost management develop, manage and control operational budgets • Vendor & stakeholder management maintain productive relationships with third-party service providers and internal stakeholders Leadership & Team Development • Lead, inspire, and develop teams of experienced technical professionals • Act as a role model, driving service excellence, training, and development for all team members • Foster an inclusive environment that encourages innovation and empowers team members to solve complex operational challenges • Implement rigorous training programs that prepare staff for various operational scenarios through systematic skill development Compliance & Safety • Ensure adherence to and exceed Health & Safety standards in all operations • Maintain compliance with health & safety, security procedures, and compliance accreditations • Ensure understanding of UK regulatory requirements, particularly health and safety legislation • Maintain a safe working environment and drive continuous safety improvements • Risk management & incident response lead emergency procedures and root cause analysis Basic Qualifications - Experience in people management and team development - Experience in engineering work, managing large-scale services - Experience maintaining SLAs through the implementation of proactive issue detection and reporting - Experience operating a mission-critical team or product Preferred Qualifications - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units - Experience in a management position with 5 or more direct reports - Experience working in data centers with an emphasis on building and equipment operation Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.
The Permanent Division of Robert Half is recruiting for an IT Support Specialist on behalf of a specialist sales and service business with offices in Bedford The Role As IT Support Specialist you will take responsibility for helping across business systems, software and processes and needs someone with strong technical understanding of computer systems, training, implementation, best-practices, and technical problem solving. This full-time, onsite role will maintain operation of the local office, regional offices and warehouses, and remote users. This includes new laptop preparation and upgrades, break/fix, peripheral support, asset inventory, and assistance with server, network, phone system, and audio-visual equipment. Day to day duties will consist of: Ensure that appropriate measures are taken to keep the enterprise-wide network available to users. Implement new technologies to improve performance and provide the latest tools to access company information. Carry out responsibilities as instructed by more senior staff within the IT Infrastructure and Operations team. Provide remote support for locations in EMEA, APAC, and North America, working collaboratively with IT staff to ensure continuity of service. Must be capable of working independently and escalating issues to other team members as necessary. Create and maintain documentation and perform technical training to assist end users and team members. Develop and assist in the rollout of strategic corporate initiatives and system changes, which may include office moves, mass system upgrades, hardware inventory and lifecycle support, and special projects. Improve existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications. Perform application deployment and system imaging leveraging Microsoft System Center Configuration Manager (SCCM). Support endpoint vulnerability management through security related applications (e.g., anti-virus, vulnerability scanning, & patch management) Participate in support activities and enhance daily operations including opening and closing procedures and uphold all corporate and IT Policies and Procedures regarding software, hardware, and equipment use and allocation within the company. Responsible for maintaining and troubleshooting client devices, PCs, thin clients, printers, and other peripherals. Maintain network and system documentation, including network diagrams, facility location diagrams, system specific installation procedures, and procedural documentation. Maintain documentation of all IT related equipment, inventory management and company assets. Your Profile You will ideally have a degree in computer science or engineering technology or suitable work experience with aptitude and ability across operation systems like Microsoft Windows 10, iOS and Android and also experience of warehouse equipment, barcode printing and scanners etc. This is a role 5 days in the office in Bedford. Salary Role of IT Support Specialist based in Bedford is offering a salary of £45-50K + Benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Oct 20, 2026
Full time
The Permanent Division of Robert Half is recruiting for an IT Support Specialist on behalf of a specialist sales and service business with offices in Bedford The Role As IT Support Specialist you will take responsibility for helping across business systems, software and processes and needs someone with strong technical understanding of computer systems, training, implementation, best-practices, and technical problem solving. This full-time, onsite role will maintain operation of the local office, regional offices and warehouses, and remote users. This includes new laptop preparation and upgrades, break/fix, peripheral support, asset inventory, and assistance with server, network, phone system, and audio-visual equipment. Day to day duties will consist of: Ensure that appropriate measures are taken to keep the enterprise-wide network available to users. Implement new technologies to improve performance and provide the latest tools to access company information. Carry out responsibilities as instructed by more senior staff within the IT Infrastructure and Operations team. Provide remote support for locations in EMEA, APAC, and North America, working collaboratively with IT staff to ensure continuity of service. Must be capable of working independently and escalating issues to other team members as necessary. Create and maintain documentation and perform technical training to assist end users and team members. Develop and assist in the rollout of strategic corporate initiatives and system changes, which may include office moves, mass system upgrades, hardware inventory and lifecycle support, and special projects. Improve existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications. Perform application deployment and system imaging leveraging Microsoft System Center Configuration Manager (SCCM). Support endpoint vulnerability management through security related applications (e.g., anti-virus, vulnerability scanning, & patch management) Participate in support activities and enhance daily operations including opening and closing procedures and uphold all corporate and IT Policies and Procedures regarding software, hardware, and equipment use and allocation within the company. Responsible for maintaining and troubleshooting client devices, PCs, thin clients, printers, and other peripherals. Maintain network and system documentation, including network diagrams, facility location diagrams, system specific installation procedures, and procedural documentation. Maintain documentation of all IT related equipment, inventory management and company assets. Your Profile You will ideally have a degree in computer science or engineering technology or suitable work experience with aptitude and ability across operation systems like Microsoft Windows 10, iOS and Android and also experience of warehouse equipment, barcode printing and scanners etc. This is a role 5 days in the office in Bedford. Salary Role of IT Support Specialist based in Bedford is offering a salary of £45-50K + Benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
