133 jobs found

Our client is a UK-based organisation that has been operating for over a decade, providing a range of outsourced client-support services across several sectors. Their core focus is on delivering high-quality customer engagement and building long-term relationships on behalf of the businesses they represent. They are looking for a Finance Operations Executive to work with the Chief Financial Officer and Chief Operating Officer (CFO and COO) to provide strategic, operational, and administrative support to both executives, ensuring the smooth delivery of financial, operational, and corporate priorities. The role acts as a key central point of coordination between the Finance, Operations, and wider Executive teams, helping to align activities, track key initiatives, and maintain disciplined reporting and governance across the business. Finance Operations Executive - Position Overview Executive Support & Coordination: Manage the day-to-day workflow, priorities, and communications for the CFO and COO. Coordinate preparation for Board and Committee meetings, including financial and operational reports, briefing packs, and presentations. Support delivery of key strategic initiatives, including transformation projects, funding programmes, and operational reviews. Liaise with external advisers, auditors, lenders, and stakeholders on behalf of the CFO/COO where appropriate. Ensure actions arising from Executive and Board meetings are tracked and completed. Strategic & Project Support: Assist in planning, monitoring, and reporting on business performance, budgets, and KPIs. Provide analytical and research support on special projects, such as financing, capital expenditure, and efficiency initiatives. Draft reports, briefing notes, and internal communications to ensure clarity and alignment across departments. Support integration of new systems, controls, and governance processes across Finance and Operations. Governance & Communication: Act as a central coordination point between Finance, Operations, Legal, HR, and Corporate Affairs teams. Maintain confidentiality and discretion in handling sensitive commercial and personnel matters. Uphold high standards of governance, compliance, and reporting in all workstreams. Contribute to a culture of collaboration, accountability, and operational excellence. Finance Operations Executive - Position Requirements Degree in Business, Finance, Economics, or related field (or equivalent experience). 5+ years' experience in a financial, operational, or strategic role (e.g. finance manager, PMO lead, business analyst, or executive assistant to C-suite). Experience supporting senior executives in a listed or complex organisation preferred. Understanding of corporate governance, financial reporting cycles, and operational processes. Strong commercial and financial awareness, with excellent analytical and problem-solving skills. Exceptional organisational ability; able to manage multiple priorities and deadlines. Excellent written and verbal communication skills, including preparation of Board-level materials. High emotional intelligence, professionalism, and discretion. Confident working independently and exercising sound judgement. Strong working knowledge of Excel, PowerPoint, and financial systems (e.g. ERP, BI tools). Finance Operations Executive - Position Remuneration Salary: 50,000 - 60,000 (Depending on experience) Hours: Monday - Friday 8:00am - 5:30pm Holiday: 4 weeks holiday allowance Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.

Transactional Monitoring Business Analyst (BA) - 6 Months Scope for extension Location: 100 Liverpool Street, London Hybrid 2-3 days in the office About the Role: Our client is seeking a skilled Business Analyst (BA) to join their dynamic team for a fixed term of 6 months. In this role, you will play a pivotal part in understanding and assessing the changing needs of the business, ensuring effective communication between relevant groups and stakeholders. Key Responsibilities: analyse impacts of change and document requirements to initiate those changes. Translate EMEA regulatory requirements into actionable business requirements for regulatory-driven projects. Identify areas of impact on the target operating model and propose solutions to mitigate risks. Communicate effectively within a multi-disciplinary team to gain consensus on solutions. Present complex data clearly to senior management at SteerCos, aiding informed decision-making. Track and analyse relevant regulatory communications to document practical implications for systems and processes. Collaborate with internal colleagues to assess current practises and recommend optimal approaches to change. utilise data modelling and analytical practises to propose strategic and operational improvements. Ensure proper governance and documentation of changes, maintaining a clear traceability matrix. Support QA, testing, and delivery of changes, resolving issues as they arise. Oversee and report on the evaluation of change impacts. Qualifications and Skills: Educated to degree level, with professional BA qualifications desirable. Proven ability to manage multiple tasks and build strong relationships. Knowledge of front-to-back office business processes within financial services. Experience delivering projects in a regulatory environment affecting banking systems. Strong communication skills, both written and verbal, with an ability to translate complex information. Demonstrated flexibility to navigate between high-level strategy and detailed tactical tasks. Resilience under pressure and the ability to meet tight deadlines. Proficient in gap analysis, workflow production, and high-quality business requirements documentation. Specialist Skills: Expertise in banking products and regulatory analysis. Strong understanding of Financial Crime Prevention controls and transformation programmes. Experience in operating model design and transformation is advantageous. Familiarity with sanctions data quality controls is a plus. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Enterprise Architecture Modelling SME Must have an Active DV Clearance Join a high-performing Defence and National Security programme as an Enterprise Architecture Modelling SME , where you will design and manage enterprise architecture models that guide strategic decision making across complex systems. This is an opportunity to work within a multi skilled agile team, shaping how technology, applications, and business processes align to deliver secure and effective outcomes. About the Role - Enterprise Architecture Modelling SME As an Enterprise Architecture Modelling SME , you will create and manage enterprise architecture models across business, application, and technology layers using the ArchiMate standard. You will develop clear viewpoints, diagrams, and capability maps to communicate architectural direction to stakeholders. The role involves conducting impact and gap analyses, scenario modelling, and supporting decision making on proposed changes. You will work closely with analysts, project managers, data architects, and engineers to ensure solutions align with defined blueprints. You will automate documentation outputs from models to support knowledge transfer and reduce manual effort. What We're Looking For - Enterprise Architecture Modelling SME Strong experience applying ArchiMate 3.x across multiple viewpoints. Familiarity with architecture tools such as Archi, Sparx EA, or BizzDesign . Ability to visualise complex systems and produce clear analytical outputs. Excellent communication skills to explain architectural concepts to technical and non technical audiences. Strong problem solving ability with a structured and proactive approach. Make a meaningful impact as an Enterprise Architecture Modelling SME in a secure, mission focused environment. To apply, please send your CV by pressing the apply button.

18-Month Fixed-Term Contract (FTC) Full Time, 37.5 hours per week About the Role Our client are passionate about removing inefficiencies and giving our team the tools they need to be the best. They have started a journey to improve one of our core system Site Information Management Systems (SIMS) and are looking for a talented Project Manager to join their dynamic team and work with the business to make the development programme a success. They are seeking a highly skilled and strategic Project Manager to join our Business IT team as part of the SIMS programme, working alongside a Programme Manager, Business Analysts and Solutions Architects. The Project Manager will play a crucial role in driving the activity required to re-develop their SIMS platform by developing and managing project plans, collaborating with internal and external stakeholders, and working in an agile manner to achieve key business objectives. This role involves deep engagement with stakeholders at all levels, active dependency and resource management, and the ability to influence business decisions. Understanding the context of the SIMS platform; you will drive new and potentially disruptive approaches to performing business activities. You will lead project teams to successfully develop and deliver key components in the SIMS platform, ensuring critical technological and business dependencies are considered and play a key role in transforming these to development activity. The role is hybrid, working from home mostly but coming into one of their offices/sites (locations include Warrington, Coventry, Solihull, Tamworth and Wakefield) as and when your project requires you to, for project workshops and team meetings etc. About You They are looking for a Project Manager with credible experience and a proven track record of delivering in projects as part of a programme, from small-scale process changes to large, complex technical initiatives including system and data improvements. You need to have solid experience in managing relationships with senior executives and key stakeholders as well as leading a project team, ensuring clear and effective communication and reporting between Projects and Programme, Internal Stakeholders, IT and 3rd party vendors. You need to be adept at identifying risks and dependencies in a fast-moving environment, managing multiple projects through associated budget and resource constraints and drive quality standards throughout the project team. A project management qualification (e.g., APM Practitioner, PRINCE2 etc.) is required. A certification in Agile Project Management or previous experience of delivering in an Agile environment is an advantage. Benefits They strive to support our colleagues to achieve a healthy work-life balance. They understand that many of our people have family and personal responsibilities and so we are committed to providing that support. Pension Scheme matched up to 6%; 26 days holiday plus bank holidays and rising to 30 days after 8 years' service and the holiday plus scheme; Private Healthcare Cover; Life Assurance up to 4 times your basic salary; Recognition for professional qualification/membership achieved up to £1000; Mental Wellbeing and Employee Supports; Company car/car allowance (where applicable); People Portal for high street discounts; Long Service Wards; Sharesave Plan; Incentive Scheme; Enhanced Family leave and more! About Us Our client provides national construction and infrastructure services to private and public sector customers across a comprehensive range of markets. They aim to create great results for their customers, partners and ourselves. Their Leadership are focused on building a sustainable and profitable business unit based on selective, relationship-based business driven by outstanding people who are motivated by delivering an exceptional customer experience. Relationships with their customers and supply chain partners drives our business strategy. They have a balanced approach to securing new work, engaging with customers and frameworks that offer the opportunity for long-term relationships and repeat business. Please refer to the full Job Description upon completing your application. Our client encourages diversity of people and thought, and embrace peoples' differences. Everyone is unique and they value the different ideas, experiences, and perspectives that each individual brings to their work, their team, and the wider business. They are committed to ensuring we create the very best place to work in the industry, and an environment where every person feels included and is treated equally, fairly and with respect. They actively promote an inclusive culture where you can be yourself at work. It's this approach they believe brings out the best in everyone and creates a fun, dynamic, innovative, and rewarding environment. Our client is an equal opportunities employer and has been accredited with the Positive About Disabled People 'Two Ticks' accreditation. They are also an Investors in People company.

Bookmark Reading Charity - we exist to change children's life stories through the joy of reading. In a 'normal' year, one in four children in an average class will leave primary school unable to read well. These children will struggle in school and beyond. They are at risk of becoming one of the 7 million UK adults who struggle with basic reading every day. Reading isn't just about books. It's about reading a road sign, a safety manual, a birthday card. It's understanding a job application and the prescription that could help save your life. Children from disadvantaged homes are most at risk: four in ten children on free school meals are not able to read well by the age of 11. Poor literacy can lead to limited job prospects, poor health, low self-esteem, and even reduced life expectancy. At Bookmark, we want every child to read. As a leading reading charity for primary school children, we partner with schools to develop whole school reading cultures and provide one-to-one reading support. Through our flexible volunteer-led programme, we give children the reading skills and confidence they need for a fair chance in life. We are now growing fast and expanding into new areas, in addition to increasing our service lines. We have delivered the first year of our three-year strategy, where we are working towards partnering with 1,000 primary schools, where 500,000 children will benefit from a Bookmark literacy programme. Following an internal interim promotion, we are seeking a Chief Finance Officer (interim) to join the team on a 12-month fixed-term contract. The CFO role is a key member of the Senior Leadership Team, responsible for the foundations of the core functions in the Charity. The individual will lead a varied portfolio, whilst also supporting the wider organisation to reach our ambitious targets. This role will suit someone who is able to provide strategic support, see the big picture, improve processes and get hands-on in the detail. Chief Finance Officer (interim) Responsibilities Finance Responsible for the day-to-day financial and commercial excellence of Bookmark. This is a varied role which will require you to be hands-on with the numbers and processes Maintain and improve financial policies and procedures, internal controls, corporate governance and risk management frameworks Responsible for cash management, and cash and reserves forecasting Oversee delivery of monthly management accounts, annual financial statements and financial compliance for all entities Preparation of financial reports for the Board of Trustees and Finance & Risk Committee including Bookmark's Treasurer Financial planning - maintenance of rolling forecast projections (including operating model) to forecast future financial performance, prepare business cases and sensitivity analysis, and update the 3-year business plan on an annual basis Advising on SORP and other financial accounting issues Managing external relationships with auditors, payroll providers and bankers Responsible for tax, gift aid reclaims, VAT and company secretarial matters Commercial, legal and fundraising matters Maintain and develop improvements to reporting on the ongoing cost of a reading session Responsible for leading and supporting the team on the charity's commercial agreements, including school contracts, grant and other donor contracts, commercial participator agreements, professional fundraiser agreements, IP licenses and all associated guidelines Manage the relationships with our external lawyers for all legal matters, including internal legal processes Work with the fundraising team to develop a case for support for donors and specific funding bids Data and operations Matrix leadership, accountable for operational excellence and contributing insights into key business drivers and insights/KPIs to inform prioritisation Working with the Data and Impact Analyst, contribute insights into key business drivers to inform innovation and prioritisation, ensuring a sustainable business model Increase richness and value of data and management information, driving decisions and efficiencies Work closely with the Senior Leadership Team to build a challenging, yet achievable Target Operating Model, identifying and resolving risks in order to achieve and exceed the targets Oversee the transformation of our target operating model in preparation for the next strategic period Proactively identify opportunities to improve Bookmark's processes across all areas Technology Support the technology team with the day-to-day management of the technology ecosystem Work with the CRM & Technology Manager to ensure the technology ecosystem is cost-effective, fit for purpose and right for the charities Act as Data Protection Officer, working with the Technology team HR Support the HR Manager with the delivery of day-to-day HR services across the organisation Ensure HR processes are efficient, consistent and compliant Oversee the payroll processes in conjunction with the HR and Finance functions Governance and policies Responsible for all statutory filings for the Charity and its trading subsidiary Lead the preparation of robust reporting to the Trustee Board, Finance & Risk Committee and the Operations Board Maintain the policy log and work with senior colleagues to revise, adapt and update policies on a rolling basis General responsibilities Direct line management of four individuals, with a wider department of six Member of the Senior Leadership Team Act as Health and Safety Officer for the Charity and oversee health and safety practices as appropriate Person Specification Qualified Accountant with proven success in a commercially focused finance role Commercially astute, technically strong, hands-on, dynamic, insightful and an influential leader with the ability to operate at both strategic and operational levels Robust understanding of financial systems (Xero), CRM platforms, business intelligence systems and target operating models Service delivery focused with a desire to achieve targets and objectives Superb IT, organisational and interpersonal skills with the ability to develop open and collaborative relationships Flexible, adaptable, tenacious and enjoys working in a fast-paced growth environment Structured problem-solving approach with excellent attention to detail Proficient in Microsoft Office suite (particularly Word, PowerPoint and Excel) Excellent communication skills, both verbal and written, including strong presentational skills High integrity with a commitment to good governance Passionate about our vision and mission Willingness and suitability to work with children and young adults Contract type : Fixed-term contract (12 months), full-time Start date: ASAP Salary: £70,000-£80,000 Reporting to: Chief Executive Officer (interim) Location: Bookmark Reading Charity, Charles House, 5-11 Regent Street Saint James's, London SW1Y 4LR. Minimum two days per week based at the Bookmark office Application deadline: rolling with active shortlisting and interviews and applications are submitted.

ABOUT KOLLENO Kolleno is a trusted FinOps platform that simplifies receivables, payments & reconciliation for CFOs and finance teams. We redefine the very essence of payments management for businesses, foreseeing traditional finance operations transforming into seamless experiences for everyone involved: CFOs, finance teams and clients. We empower finance teams to tackle their daily tasks effortlessly and businesses to free up resources to focus on higher-priority, growth-driving activities. Founded in 2020, Kolleno raised £4M (USD $5.4M) in seed funding from leading investors, including Eurazeo, Stride.VC, Allianz Trade and Hubspot, and currently services clients across North America, Europe and South Africa. As our activity surges and clientele grows, we're expanding our Customer Success team to nurture enduring client relationships. At Kolleno, we cultivate builder mindset, curiosity, humility, and teamwork. You'll be joining a diverse and dynamic team, where your potential knows no bounds, limited only by the expanse of your own ambitions. ABOUT THE ROLE We're looking for an Implementation Manager who thrives at the intersection of customer success, product, and engineering. We are B2B Fintech in Payments, helping enterprises improve their financial operations: Do you enjoy dissecting complex enterprise systems to figure out how they actually work? get a kick out of making clunky ERP setups play nicely with modern platforms? take pride in delivering onboarding experiences that just work? love bringing clarity to chaos in cross-functional environments? Are you a strong communicator who can speak both "engineering" and "CFO"? able to understand the big picture while diving into the technical details? comfortable leading onboarding projects from kickoff to delivery? someone who thrives in client-facing, solution-oriented roles? Here's what makes our work different We're not just building B2B software - we're transforming how enterprise finance teams manage cash flow and collections. Our enterprise clients rely on us to understand their technical environments, especially ERPs like NetSuite, SAP, and Microsoft Dynamics, and to help them integrate Kolleno seamlessly. You will be the technical bridge between our clients and product, ensuring each enterprise onboarding is tailored to how the customer actually works - not how they say they work. Your Role as Project Lead You'll be the owner and driver of multiple large-scale onboarding projects. You'll operate as a hands-on project manager, responsible for coordinating cross-functional teams, unblocking issues, keeping everyone aligned, documenting progress and most importantly, getting customers live as quickly and smoothly as possible. You'll be the central point of contact internally and externally, balancing technical detail with strategic oversight, and making sure every onboarding hits the mark. You'll join a team that values A customer-first approach. Deep understanding of customer systems and workflows Clear, honest communication (internally and externally) Consistent, high-quality onboarding delivery Long-term thinking, not duct-tape fixes Customer empathy with strong technical depth Your Day-to-Day Work closely with enterprise customers to understand their ERP setups (NetSuite, SAP, Microsoft Dynamics), billing and collections processes Gather and map technical requirements, including custom fields, data flows, and integration logic Own the technical implementation of Kolleno during onboarding Collaborate across Sales,Product, Engineering, and Customer Success to design tailored solutions Develop and deliver an internal/external onboarding progress tool to track outstanding tasks and milestones Act as the go-to expert for how Kolleno integrates with ERPs across the enterprise customer base Translate customer needs into actionable tasks and ensure smooth delivery of onboarding Assist with updating and maintaining detailed project plans and coordination of partner meetings, setting agendas, recording and distributing minutes Demonstrate strong project management capabilities by driving coordination of underlying implementation activities, including core application configurations, data ingestion setup, workflow configuration, and ongoing support. Participate in client-facing meetings and communications across various organizational levels, including executives, project leads, and operational teams Experience Required 6+ years in a Solutions Engineer, Implementation Specialist, Technical Consultant, or Business Analyst role Strong understanding of APIs, data mapping, and integration patterns Comfortable in client-facing situations, including with senior stakeholders Ability to interpret business requirements and translate them into technical specs Strong organisational skills and a bias toward action Bonus: Hands-on experience working with ERPs - especially NetSuite and SAP Bonus: experience building internal tools or project tracking systems Kolleno Benefits Work all of August remotely - escape the city, or just your commute Work the two weeks of Christmas and New Year's remotely Office-based Monday to Thursday, Fridays are flexible - your call Weekly treats and Gail's pastries on Mondays 20 days of annual leave + Bank Holidays per year Performance bonuses

Job Title: Digital Systems Engineer Location: London / Hybrid Salary : £45,000 - £55,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Full Time, Permanent Organisation Overview: The organisation is the trade association which brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve. With over 1100 members (the majority of which are SMEs) across the UK, the organisation creates a network for innovation and collaboration across business, government and stakeholders to provide a better future for people, society, the economy and the planet. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world. Role purpose: We're looking for a Digital Systems Engineer to design, build, and continuously improve the internal digital tools that support our members and staff. Working as part of our Digital Team, you'll take a hands-on role in developing and maintaining our CRM, digital product stack and associated products and systems, building integrations and automations, and ensuring our tools are reliable, well-designed, and genuinely useful for the people who rely on them every day. Key Responsibilities: Design, build and improve internal systems: Customise and extend our Microsoft Dynamics 365 CRM Build and maintain integrations between systems using APIs Develop automations and backend services (e.g. Azure Functions) Improve system reliability, performance, and data quality Own internal digital products: Work with a Business Analyst and stakeholders to understand user needs Translate requirements into well-designed technical solutions Deliver changes iteratively and measure their impact Balance short-term fixes with longer-term improvements Support and enable colleagues: Act as a point of escalation for technical issues with internal tools Investigate and resolve problems efficiently Provide training, documentation, and guidance to help teams work confidently with digital systems Contribute to the wider digital team: Help shape standards, ways of working, and technical direction Share knowledge and support colleagues across the team Identify opportunities where digital tools can deliver meaningful improvements About you: Skills, Knowledge and Expertise: Essential Knowledge and Experience: Experience designing and maintaining internal digital systems Strong understanding of APIs, integrations, and data flows Ability to work closely with non-technical users and stakeholders A pragmatic, user-centred approach to building digital tools Programming experience Desired Knowledge and Experience: Experience with Microsoft Dynamics 365 or similar CRM platforms Experience building cloud-based services or automations (e.g. Azure) Experience working in small teams or resource-constrained environments Additional Information: This is a full time role based out of the organisation's London offices, however the organisation operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. About the organisation: We are a membership organisation that brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve in collaboration with our sister company. We collaborate across business, government and stakeholders to fulfil the potential of technology to deliver a stronger society and more sustainable future. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world. Please click APPLY to be redirected to our website to apply for this role. Candidates with experience of: IT Systems Engineer, Infrastructure Engineer, AWS Systems Engineer, IT Infrastructure Systems Engineer, Technical Developer, Digital Systems, Internal Systems IT Engineer may also be considered for this role.

Are you passionate about technology, transformation, and making a real impact in the legal sector? We're more than just a technology consultancy - we're trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions, the leading SaaS practice management platform, we're driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you'll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won't just implement systems; you'll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up £70,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Pedigree: Heavyweight sector leadership founding team About Us: We are at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. We are a UK-based managed service provider and have grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We're also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making us a central partner in their digital journey. We're a small, friendly team that's passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you'll be hands-on and involved in making sure every client experience exceeds expectations. What You'll Be Doing: As Technical Delivery Manager, you'll be at the forefront of driving digital transformation for law firms across the UK. You'll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of our ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You'll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. We're on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don't just implement systems-we unlock potential. With Actionstep, the world's leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we're helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Business Analyst Cambridge, Cambridgeshire About Us The Cambridge Trust is a charity providing scholarships to enable young people of outstanding academic merit and potential to take up their chosen course of study at the University of Cambridge. The University of Cambridge is one of the world's leading academic institutions, renowned for its excellence in education, research, and innovation. For nearly 800 years, the University has been at the forefront of groundbreaking discoveries, shaping global knowledge across diverse fields. It comprises 31 Colleges, over 150 faculties and departments, and a thriving ecosystem of museums, libraries, and research centres. The University's mission is to contribute to society through education, learning, and research at the highest levels of international excellence. With a deep respect for tradition and a bold vision for the future, it continues to shape the world through knowledge, innovation, and a relentless pursuit of excellence. The Cambridge Trust operates at the heart of Cambridge's global academic community. Working with partners across the globe, the Trust provides the largest number of scholarships to international postgraduate students at Cambridge. We are now looking for a Business Analyst to join the Cambridge Trust on a full-time basis for a three year fixed-term contract. The Benefits - Salary of circa £40,000 per annum - A generous package of benefits This is a rare and meaningful opportunity for an analytical, insight-driven professional with a passion for education and research to join a globally respected, purpose-driven organisation. You'll have the chance to inform real decisions, giving your work a clear, human impact, and supporting the development of your portfolio of experience. What's more, your work will support people across the globe to access world-class education, making a real impact on not only the diversity of students at Cambridge but also the approach, ideas and research potential that different perspectives bring. The Role As a Business Analyst, you will research, analyse and translate insight into practical improvements across the Cambridge Trust's scholarship programmes and awards activity. Working closely with the Awards Team and Director (Awards), you will contribute to shaping the Trust's future portfolio by researching scholarship provision, identifying opportunities to support underserved communities, and helping define thematic approaches to awards. You'll also play a key role in strengthening how the Trust measures, understands and communicates its impact, developing data quality, metrics and interactive reporting that bring the Trust's work to life. Additionally, you will: - Research and develop models, agreements and frameworks to support new and existing scholarship programmes - Help design reporting strategies, Power BI dashboards and performance metrics - Contribute to database development, data management frameworks and automation of awards processes - Support pre- and post-award activity About You To be considered as a Business Analyst, you will need: - An interest in education and research - A high level of attention to detail - Excellent communication skills - To be politically and culturally sensitive - Proficiency in Microsoft Office applications - To be educated to degree level or have equivalent work experience The closing date for this role is 2nd February 2026. Other organisations may call this role BA, Business Process Analyst, Process Improvement Analyst, or Business Systems Analyst. Webrecruit, the University of Cambridge, and the Cambridge Trust are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you'd like to join us as a Business Analyst, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

This is a Full-Time Role (40 hours per week) with no option for part-time work. While this is a remote-first opportunity, the candidate filling this role must be a resident of the Netherlands, the UK, Pennsylvania, New York, or Brazil at the start of employment. Additionally, they must be within commuting distance of our office in Amsterdam, London, Philadelphia, New York City, or São Paulo. Please visit our Careers Page to review all opportunities and submit your application for the role(s) that best fit your location and work authorization. About the Team The Product Team is part of a broader group led by the Chief Standards Officer. This function includes B Lab's Standards, Assurance, Product, and Commercial portfolio. The department is tasked with developing and maintaining rigorous standards that drive meaningful change by building accessible products and commercial strategies that enable global scale. The department encompasses standards development, assurance model management, product innovation, and the commercial engine that ensures financial sustainability. The Product team at B Lab sets the direction for our core digital product, B Corp Certification. We focus on aligning with B Lab's theory of change, user needs, and delivery, ensuring work supports impact. Implementation happens through integrated, cross-functional squads that include Product Owners, Business Analysts, UX Designers, Engineers, and a Scrum Master. While Software Engineers sit in a separate department, we partner closely through shared delivery teams to plan, prioritize, and deliver together. Product Owners focus on specific feature areas, partnering closely with the Product Manager to translate product vision and strategy into prioritized plans and backlogs. The Product Manager role will support by providing strategic direction and cross-product alignment, to support Product Owners in the refinement and delivery process within their domains. Collaboration across teams is central to how we work, enabling cohesive delivery across complex systems like certification and assurance.The Product team also plays a key connective role across B Lab partnering with technology, operations, standards, and assurance to prioritize work thoughtfully and build products that drive meaningful impact at scale. About the Opportunity B Lab is seeking a Senior Product Manager of Certification who will serve as a technical product manager, translating the B Corp Certification strategy into a clear product direction and high-quality delivery. In this role, you'll own the end-to-end product lifecycle, clarifying user needs, defining outcomes and metrics, prioritizing a transparent, value-based roadmap, and driving execution across squads, while partnering with Standards, Assurance, and Software Engineering to ensure the product experience is intuitive, compliant, and scalable. B Lab recently launched a new version (v2.1) of the B Corp Certification standards, marking a significant evolution in how certification is defined and experienced. This role will build on the learnings from that release to iterate, improve, and strengthen the certification product over time. The Product Manager will play a key role in translating feedback from companies, auditors, and internal teams into clear priorities that continuously improve the certification experience. You will sit at the center of strategy and execution, working closely with a core product trio (UX and Solution Architect) to lay the foundation for certification experiences and partnering with delivery squads to bring those experiences to life. This role requires systems thinking, strong collaboration, and the ability to balance long-term strategy with near-term delivery across a complex, mission-driven organization. This is an exciting opportunity to influence one of B Lab's most critical products and help evolve how companies engage with and experience B Corp Certification. The role will be externally facing and serve as the primary steward and representative of the B Corp product, acting as the face of the product both internally and with the broader B Corp network and partners. Core Responsibilities Certification Product Vision & Strategy 30% Own the Certification product area strategy, driving evolution, enhancements, and innovations that improve the overall experience. Analyze sustainability trends, emerging standards, and competitor approaches in the impact space to inform product strategy and roadmap priorities. Conduct user research and gather direct feedback from companies, auditors, and internal teams to inform product decisions. Partner with UX and engineering to translate strategy considering technical feasibility, dependencies, and system constraints. Define and analyze qualitative and quantitative metrics to measure product success and inform strategic priorities. Enable Delivery - Planning & Prioritization 35% Translate product strategy into clear, prioritized features for delivery squads, managing dependencies to ensure coordinated and timely delivery. Work with Product Owners to break down the vision into their backlogs, enabling rapid delivery, gathering early feedback, and iterating to improve the experience. Support sprint planning, demos, and feature reviews to ensure teams deliver high-quality outcomes aligned with product objectives. Collaborate with Product Owners and bring insights from analytics and user feedback together with them to inform squad level backlog prioritization and iterative improvements on existing features. Collaboration & Governance 25% Facilitate clear communication of product vision, progress, and trade-offs across delivery squads, leadership, and the broader network. Participate in demos and stakeholder reviews to validate work and maintain transparency across teams. Partner closely with cross-functional teams to ensure alignment on priorities and deliverables. Flex 10% Participating in working groups, committees, or supporting on other projects Major Objectives/Project for the role in the first 6-12 months Understand the product, users, and ecosystem: Deeply understand the B Corp Certification process, user personas, and key workflows Refine certification product vision and strategy: Collaborate with UX Designer and Solution Architect to refine the foundational vision for Certification and establish guiding principles, success metrics, and long-term roadmap priorities. Establish yourself as the lead and collaborate to ensure alignment: Partner with delivery teams to translate strategy into clear priorities, ensure cohesive execution, manage dependencies, and maintain alignment across engineering, standards, assurance, and operations. Establish clear communication of priorities and trade-offs with the internal teams and network. About You 5+ years of experience in product management, including experience in technical or platform-oriented product environment Strategic Thinking - Sets product direction and connects decisions to long-term impact Agile/Scrum Processes - Hands-on experience in working in an Agile environment, collaborating with cross-functional teams to deliver iterative and valuable outcomes. User-Centered Design (UCD) - Knowledge of prototyping, usability testing, and applying UCD principles to create user-friendly products that meet business objectives. User Research - Ability to conduct user research, including interviews and synthesis of findings, to drive informed product decisions. Collaboration & Teamwork - Works effectively across cross-functional and matrixed teams without direct authority Communication - Clearly communicates priorities, intent, and trade-offs internally and externally Data-Driven Decision Making - Experience using data and analytics to inform product strategy, prioritize work, measure outcomes, and iterate on solutions; proficiency with Tableau or comparable business intelligence and analytics tools Planning & Prioritization - Translates strategy into clear, outcome-driven priorities Adaptability - Navigates change and iterates based on learning and feedback Fluency in English Compensation Details B Lab has a compensation plan that includes: An annual salary in the range of £85,000 - £91,000 based on skills and experience In your first year, you'll start with 20 vacation days in addition to national & bank holidays; this increases to 25 days after your third anniversary Additional time off during org- wide closures when the entire organization is closed (not including holidays) After your first year of employment - paid time off for community service, 40 hours of paid time off for professional development, and a professional development budget (we assess this PD budget annually) Additional floating holidays and personal days (prorated to start date) Medical and dental supplemental insurance for the employee through BUPA Life insurance benefit Income protection insurance Statutory pension Global travel insurance A remote-first workplace A flexible work environment with the ability to plan your work week around your personal commitments While this is a remote-first opportunity, the candidate filling this role must be a resident of the Netherlands, the UK, Pennsylvania, New York, or Brazil at the start of employment. 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Property Services Repairs Reporting Coordinator A place to make things happen Location : Bradford/Peterborough/Stockton/Burnley or Camberley, Hybrid with travel to offices as required. Salary: £31,313 per annum Contract Type: Permanent Hours: 35 hours per week, Monday - Friday 9am to 5pm Our client believe everyone should have a safe and affordable place to call home. It's this belief that drives everything they do and inspires us to go above and beyond for their customers. They pride ourselves in understanding their needs and delivering the best customer service, every time. They're also proud to be at the forefront of change. They're on a journey of transformation, finding new ways to support their customers - and their people. If you're looking for a career where you can learn new skills, try new things and shape your future, there's a place for you with them. About the role As their Repairs Reporting Coordinator, you'll be the go-to person for transforming raw data into meaningful insights that improve the way they deliver repairs services. You'll: • Analyse repairs performance data and produce clear, actionable reports - weekly, monthly, and beyond. • Track key metrics like volumes, work in progress (WIP), and overdue repairs across national and regional levels. • Work closely with contractors and internal teams to ensure accuracy and drive improvements. • Move beyond reactive reporting - help them spot trends, identify opportunities, and shape a proactive approach to repairs. • Support the integrity of their reporting systems and resolve any issues quickly. Why join them? Your work will directly influence contractor performance and customer satisfaction, making a real difference to the communities they serve. This is more than a reporting role - it's a chance to shape how they deliver repairs and improve lives. You'll work closely with their responsive repairs teams, bringing a fresh outlook and ensuring your ideas matter and your work has purpose. Salary The spot salary for this post is £31,313 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Proven experience in a maintenance/responsive repairs management environment. • Proficient in advanced Excel, including PivotTables, VLOOKUP/XLOOKUP, array formulas, handling large datasets (100k+ rows), building reports from scratch with charts, and ideally experience with Macros, VBA, and Power Query for automation. • Awareness of payment processes, invoice management, and reconciliation. • Ability to analyse and manipulate data, and present clear, concise reports. • Excellent organisational, communication, and prioritisation skills. • Ability to work collaboratively with internal and external teams to improve service delivery. • Numeracy and literacy skills with the confidence to use housing management and operational software. A place to build a future They have big ambitions. That means they need people who are driven to succeed and eager to grow. You'll have the opportunity to learn new skills, thrive in their collaborative environment, and take your career in different directions. They also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because they believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. They also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. They're committed to making their recruitment process accessible and inclusive. If you require reasonable adjustments to any part of their recruitment process, please let them know they will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, they do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to their organisation and to your future, apply now. Recruitment Agencies: They work exclusively with partners on their preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Repairs Performance Analyst, Property Services, Reporting Officer, Repairs Data Analyst, Asset Management Reporting Coordinator, Property Services Performance Officer, Responsive Repairs Analyst, Repairs Performance Coordinator, Housing Repairs Reporting Analyst, Property Maintenance Performance Officer, Repairs Information Analyst, Property Services Data Coordinator, Asset & Repairs Reporting Officer, Housing Performance Analyst (Repairs, Property Services Business Analyst REF-

This role is office based in Godalming 5 days a week Business Reporting Analyst Our client is seeking a Business Reporting Analyst to support management reporting and business systems during a maternity cover period. Key Responsibilities Produce high-quality management and operational reports to support decision-making Develop, maintain and improve reports using Power BI, Excel and Power Automate Manage and monitor automated reporting workflows to ensure reliability and accuracy Support the ongoing development and future upgrade of the business ERP system Work collaboratively with stakeholders across multiple departments Act as an internal point of contact for outsourced IT support, assisting with issue resolution Skills, Experience & Systems Experience in business reporting or data analytics roles Strong Excel skills, including formulas, Pivot Tables, and working with live data Experience using Power BI to create and maintain management reports Familiarity with Power Automate for automated reporting workflows Experience working with ERP systems (Microsoft Business Central / NAV advantageous but not essential) Exposure to CRM systems is beneficial Basic IT knowledge with good problem-solving skills Ability to work collaboratively across departments and with external IT providers The successful candidate will be responsible for producing and maintaining management reports, supporting automated reporting processes, contributing to the development of the core ERP system, and liaising with third-party IT support providers when required. If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

Newly created opportunity for a Data Engineer (Data Extraction & Data Warehouse Management) responsible for the design, development, and maintenance of Group data extraction, transformation, and loading (ETL) processes and enterprise data warehouse. The role ensures the availability, integrity, and performance of core data assets that support business intelligence, reporting, and decision-making across the organisation. Remote working options with occasional group travel. This role has been created to support key growth and productivity initiatives across Procurement, SIOP, and Finance by strengthening internal data warehouse and reporting capability. It will be key to enabling data-driven decisions, improving operational efficiency, and supporting growth, working closely with analytics and business systems teams to build scalable, secure, and robust data infrastructure. Our client is a growing world-leading supplier of B2B and B2C products with c700 employees across multiple sites in the UK, Europe, the US and India. With leading brands, innovative products, and a global footprint, they are committed to delivering sustainable solutions that protect public health and work in harmony with nature. Data Engineer - On-going responsibilities Design, build, and maintain ETL/data pipelines from multiple internal and external sources Develop and extend data models and schemas within the data warehouse Ensure data quality, accuracy, governance, and documentation Optimise data warehouse performance, scalability, and cost Troubleshoot data issues and implement automation where possible Collaborate with analysts, BI teams, and business stakeholders The role will initially focus on projects driving cost savings and cash flow, including: Procurement savings initiatives ( €4m) Supporting inventory reduction through improved data visibility Enhancing cash control via better payment-term management and reporting You will also provide technical support for a Celonis process mining project , helping establish data connections, define extraction points, and ensure reliable data for analysis. Data Engineer - Essential experience Degree level qualification in IT, Computer Science, or equivalent experience 2+ years experience in data engineering, ETL, or data warehousing Strong SQL skills and experience with relational databases Experience with cloud data platforms (e.g. AWS Redshift, Azure) Hands-on experience with ETL tools (e.g. dbt, CData) and scripting (Python, Shell) Solid understanding of data modelling, governance, and performance optimisation Strong analytical, communication, and documentation skills Desirable Experience with BI tools (e.g. Power BI, ThoughtSpot) Knowledge of data privacy regulations (e.g. GDPR) Additional language skills (Dutch, French, Spanish, Hindi) This is a rare opportunity to play a pivotal role in the Data Team, driving high-impact improvements that directly support business growth. Full job description available on request. Our client is committed to creating a diverse and inclusive workplace. All applications will be considered. If you would like to learn more, please apply or contact Tim Hill at Technical Placements for an initial chat about the role.

12 Month FTC Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Role Purpose: We are seeking a detail-oriented and analytical Master Data Analyst to join our team. The primary responsibility of this role is to ensure the accuracy, consistency, and integrity of our organization's master data. The Master Data Analyst will be responsible for creating and maintaining master data records to support business operations and decision-making processes. The ideal candidate will have a strong understanding of master data management principles, excellent analytical skills, and the ability to collaborate effectively with cross-functional teams. What you'll be doing: Collaborate with business stakeholders to understand master data requirements and define data standards and rules for data creation, maintenance, and governance. Ensure data governance policies and procedures are followed. Create and maintain master data records across multiple ERP systems. Perform data cleansing, enrichment, and standardisation activities to ensure the accuracy and completeness of master data records. Support data migration and integration projects by validating and reconciling master data between different systems and platforms. Provide training and support to end-users on master data management processes, tools, and best practices. Collaborate with cross-functional teams to identify opportunities for process improvement and optimization related to master data management. Participate in cross-functional projects and initiatives as a subject matter expert on master data management and data quality. What we're looking for: Experience in data management, data analytics or related roles, with a focus on master data management. Understanding of master data management principles, concepts, and best practices. Proficiency in data analysis tools and techniques, including SQL, Excel, and data visualization tools (e.g, Power BI). What you'll get in return: Competitive salary and job-related benefits 25 days holiday Pension up to 8% matched Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.

Job Title : Smart Integrations Analyst Location: Marble Arch, London - Hybrid, 4 days on-site (including some client visits) Salary: 55,000 - 60,000 plus up to 10% discretionary bonus, shares, 15% non-contributory pension Role Type: Permanent Sector: Property Technology/Smart Buildings Visa Sponsorship: Not Available Role Overview This is an operationally focused Smart Integrations role within a large UK commercial property portfolio. The role owns smart building systems, integrations, and data flows across live assets, ensuring systems are stable, vendors deliver to SLA, and issues are resolved properly. This role is suited to someone who enjoys working close to live systems, integrations, vendors, and operational delivery in real world environments. Key Responsibilities Own smart building integrations and data flows (IoT platforms, BMS, brokers, connected systems) Monitor system performance, uptime, and data integrity Act as a 1st/2nd line escalation point for smart systems issues Manage third-party vendors and hold them accountable to SLAs Coordinate fault resolution, fixes, upgrades, and improvements Support deployment of new smart technologies into existing buildings Work alongside enterprise architecture and property technology teams Improve operational documentation, standards, and processes Required Background Experience in smart buildings, proptech, IoT, BMS, or in-building technology environments Comfortable with operational roles (service desk, MSP, or live systems support) Experience managing tickets, vendors, escalations, and SLAs Working knowledge of smart systems and integrations Exposure to networking (LAN/WAN/Wi-Fi) and cloud platforms (Azure or AWS) Ability to explain technical issues clearly to non-technical stakeholders Why Join? Newly created role with clear ownership Prestigious FTSE 100 business Exposure to estate-scale smart building technology Strong benefits and long-term stability- High visibility across technology, property, and operational teams If you have the required skills outlined above and are interested in this excellent new role, contact Lorenz Recruitment ASAP; my contact details including mobile number are available on my LinkedIn profile Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Business Systems & Integration Analyst - Logistics Warrington or Home based as you will be supporting sites through the UK. Salary Up to 35,000 per annum The Role We are seeking a Business Systems & Integration Analyst to support business systems, EDI integrations, and core data processes. The role works closely with IT, operational teams, and external partners to ensure systems and data flows are reliable, accurate, and well supported. This position is ideal for someone with experience in application or systems support who wants to develop further in EDI, integrations, and data management. Key Responsibilities Provide day-to-day support for business-critical systems Investigate and resolve system, EDI, and data-related issues Support and monitor existing EDI integrations and data interfaces Liaise with internal teams, vendors, and trading partners to resolve incidents Perform data validation, reconciliation, and basic reporting Support system changes, testing, and documentation Skills needed Experience in systems or application support Exposure to EDI, integrations, or data interfaces Strong Excel and data-handling skills Ability to diagnose issues and communicate clearly with users Experience in transport, logistics, or operational systems would be great. Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.

Summary: Join our IT team as a Solutions Analyst and be the essential technical bridge to our Scientific Services department. In this role, you will lead the lifecycle management and development of our ThermoFisher LIMS suite, the digital engine driving our water testing operations. You will work side-by-side with Laboratory Managers and Scientists to translate complex analytical requirements into reliable technical workflows, ensuring every water sample moves accurately from collection to final report. Your work is fundamental to public health and national regulatory compliance. By maintaining a high-performing, integrated LIMS environment, you prevent operational bottlenecks and safeguard the integrity of thousands of daily water quality tests. Your expertise directly enables us to meet Drinking Water Inspectorate (DWI) standards, ensuring a safe and consistent water supply for millions of customers. Main Responsibilities Conduct workshops and one-to-one sessions with laboratory staff to define the business objectives and functional outcomes required for new system enhancements. Design and specify software modules or configuration changes to the ThermoFisher platform to deliver solutions that improve laboratory efficiency and data quality. Develop and implement code changes, ad-hoc queries, and reports to meet the specific analytical needs of the Scientific Services team. Execute rigorous testing protocols on new software modules in accordance with IT policies to ensure "right first time" delivery and regulatory compliance. Analyse the impact of proposed system changes and coordinate the change control process to minimise risk to live laboratory operations. Provide 2nd and 3rd line technical support for reported system issues to resolve faults and maintain the availability of critical testing applications. Train end-users on new system functionality and mentor junior IT colleagues to ensure effective adoption and long-term supportability of the solution. Liaise with third-party suppliers (ThermoFisher) and internal infrastructure teams to implement major software upgrades and troubleshoot complex external defects. Maintain up-to-date technical documentation and manage code revisions to ensure the long-term maintainability and auditability of the system. Participate in the out-of-hours on-call rota to provide emergency technical response for critical system outages affecting 24/7 laboratory operations. You'll need: Skills / Qualifications / Experience Educated to degree level in Computer Science, Information Technology, or a related discipline, or possessing equivalent vocational qualifications and significant operational experience in systems development. Certification in ITIL (Service Management) or relevant software development methodologies (e.g., Agile/Waterfall). Technical proficiency in configuring and customising Laboratory Information Management Systems (specifically ThermoFisher SampleManager or similar enterprise LIMS platforms). Strong coding skills in languages relevant to the LIMS environment (e.g., VGL, C#, .NET) and experience with scripting for automation. Advanced knowledge of SQL (Oracle or SQL Server). Ability to translate scientific business processes into clear technical specifications and functional designs. Skill in creating precise technical documentation, including change logs, code revisions, and user guides. Proven experience in the full software development lifecycle (SDLC), from gathering requirements through to testing, implementation, and post-go-live support. Experience collaborating with third-party software suppliers (such as ThermoFisher) to manage upgrades, patch deployments, and resolve escalated defects. Practical experience in integrating core business applications with other enterprise systems or laboratory instrumentation. A strong track record of managing software changes within a formal change control framework, ensuring risk analysis is conducted to prevent operational disruption. Experience providing 2nd and 3rd line technical support, troubleshooting complex application errors, and delivering training to non-technical business users We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £40,000 - £55,000 p.a. (dependent on experience)