CRM Assistant Manchester, Glasgow, Birmingham, Leeds, Edinburgh Role Overview Here at Pinsent Masons we bring together the best people to get the job done. We're naturally curious, constantly learning, listening, and growing. We'll truly value your ideas. You'll be joining an award winning, hardworking and commercially minded team, where you'll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You'll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results. Our people are our success, and we work as one team. We are recruiting a CRM Assistant to be a subject matter expert for the CRM platform, handling day to day processes and supporting the implementation of projects. Main duties include improving data quality, completing day to day data processes accurately and in a timely manner, and providing solutions and best practice advice to users of the system. This role would suit individuals already in CRM specialist positions, or those with experience managing large databases in positions such as Data Base Administrators or analysts. This role can be based at any of our UK offices (excluding London). Our standard working hours are 9.30am-5.30pm, and we operate a 3 days in the office, 2 days from home working model, however as an inclusive employer, we are willing to consider any flexible working requests. Candidate Overview We are looking for candidates who ideally hold the following skills and experience: Previous experience working with CRM systems (InterAction, Salesforce or similar). Able to evidence a proactive and inquisitive style, to be able to quickly learn, pick up new tasks and manage your own workload. Extensive experience in data management - ensuring all new and existing data meets quality standards. Evidence of having a keen attention to detail. Able to communicate in an engaging and effective manner with various senior professional stakeholders (Partners, Heads Of etc.). Understanding of data privacy regulations such as GDPR or PECR would be desirable but not essential. What happens next? Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email. We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate. Our strength lies in our differences. We are a Disability Confident and top Stonewall employer, a Valuable 500 member, a signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It's with different perspectives that we'll find solutions to our clients' most complex challenges. It's how we'll deliver outstanding results today, and tomorrow. We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents.
Apr 30, 2026
Full time
CRM Assistant Manchester, Glasgow, Birmingham, Leeds, Edinburgh Role Overview Here at Pinsent Masons we bring together the best people to get the job done. We're naturally curious, constantly learning, listening, and growing. We'll truly value your ideas. You'll be joining an award winning, hardworking and commercially minded team, where you'll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You'll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results. Our people are our success, and we work as one team. We are recruiting a CRM Assistant to be a subject matter expert for the CRM platform, handling day to day processes and supporting the implementation of projects. Main duties include improving data quality, completing day to day data processes accurately and in a timely manner, and providing solutions and best practice advice to users of the system. This role would suit individuals already in CRM specialist positions, or those with experience managing large databases in positions such as Data Base Administrators or analysts. This role can be based at any of our UK offices (excluding London). Our standard working hours are 9.30am-5.30pm, and we operate a 3 days in the office, 2 days from home working model, however as an inclusive employer, we are willing to consider any flexible working requests. Candidate Overview We are looking for candidates who ideally hold the following skills and experience: Previous experience working with CRM systems (InterAction, Salesforce or similar). Able to evidence a proactive and inquisitive style, to be able to quickly learn, pick up new tasks and manage your own workload. Extensive experience in data management - ensuring all new and existing data meets quality standards. Evidence of having a keen attention to detail. Able to communicate in an engaging and effective manner with various senior professional stakeholders (Partners, Heads Of etc.). Understanding of data privacy regulations such as GDPR or PECR would be desirable but not essential. What happens next? Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email. We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate. Our strength lies in our differences. We are a Disability Confident and top Stonewall employer, a Valuable 500 member, a signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It's with different perspectives that we'll find solutions to our clients' most complex challenges. It's how we'll deliver outstanding results today, and tomorrow. We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents.
Job Description: We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large. About the Role: The Peer Review Performance Manager is responsible for the day to day delivery and performance of peer review services across a defined segment of the Research Publishing journal portfolio, with a primary focus on externally managed editorial offices. Reporting to the Senior Manager, this role ensures consistent, high quality peer review and editorial office services aligned with Wiley Peer Review standards and best practices. The role uses performance data, service benchmarks, and customer insight to monitor editorial office performance and drive continuous improvement.Acting as a key escalation point, the Peer Review Performance Manager supports effective service delivery to editors, societies, and publishing partners while safeguarding the integrity of peer review workflows. The role works closely with internal stakeholders to improve author and editor experience across the peer review lifecycle. Job Responsibilities: Oversee the day to day delivery of peer review and Journal Editorial Office services across an assigned portfolio of Research Publishing journals. Monitor and manage editor, editorial office, and vendor partner performance using data, service benchmarks, and defined KPIs to drive improvement and address underperformance. Deliver high quality customer service by managing queries and escalations through a CRM system, ensuring data quality, consistent usage, and effective reporting to identify root causes and implement corrective actions. Provide journal level oversight of peer review workflows from submission through final editorial decision and export to Content Operations, ensuring adherence to best practices and service standards. Review and optimize editorial workflows to improve efficiency, standardisation, and alignment with peer review policies, implementing journal level changes where required. Collaborate with Publishing Development, Partner Publishing, Editorial Data Analysts, and other internal teams to share insights, support strategic initiatives, and contribute to cross functional improvement projects. Required Qualifications: Bachelor's degree or equivalent professional experience in publishing, information management, or a related field. Peer review or editorial office management experience. Experience managing performance using data, metrics, and service benchmarks. Experience working with CRM systems for query and escalation management. Knowledge of scholarly publishing workflows and peer review best practices. Ability to analyse operational data and translate insights into improvement actions. Strong organisational and time management skills with the ability to manage multiple journals and priorities. Clear, professional written and verbal communication skills suitable for editors, societies, and internal stakeholders. Proven problem solving skills, including root cause analysis and issue resolution. Ability to manage sensitive performance conversations in a professional, objective manner. Ability to self start and operate autonomously, proactively identifying priorities, driving work to completion, and escalating issues appropriately when support or decisions are required. Preferred Qualifications: Experience supporting externally managed editorial offices, societies, or vendor managed editorial models. Experience working in academic, scholarly, or STM publishing environments. Experience contributing to or leading operational improvement or change initiatives. Familiarity with editorial performance reporting tools and self service analytics platforms. Experience supporting journal transitions, editorial office model changes, or onboarding new partners. We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. When applying, please attach your resume/CV to be considered. Salary Range: 34,700 GBP to 49,767 GBP Job Posting Title: Peer Review Performance Manager Location: Oxford, GBR Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
Apr 30, 2026
Full time
Job Description: We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large. About the Role: The Peer Review Performance Manager is responsible for the day to day delivery and performance of peer review services across a defined segment of the Research Publishing journal portfolio, with a primary focus on externally managed editorial offices. Reporting to the Senior Manager, this role ensures consistent, high quality peer review and editorial office services aligned with Wiley Peer Review standards and best practices. The role uses performance data, service benchmarks, and customer insight to monitor editorial office performance and drive continuous improvement.Acting as a key escalation point, the Peer Review Performance Manager supports effective service delivery to editors, societies, and publishing partners while safeguarding the integrity of peer review workflows. The role works closely with internal stakeholders to improve author and editor experience across the peer review lifecycle. Job Responsibilities: Oversee the day to day delivery of peer review and Journal Editorial Office services across an assigned portfolio of Research Publishing journals. Monitor and manage editor, editorial office, and vendor partner performance using data, service benchmarks, and defined KPIs to drive improvement and address underperformance. Deliver high quality customer service by managing queries and escalations through a CRM system, ensuring data quality, consistent usage, and effective reporting to identify root causes and implement corrective actions. Provide journal level oversight of peer review workflows from submission through final editorial decision and export to Content Operations, ensuring adherence to best practices and service standards. Review and optimize editorial workflows to improve efficiency, standardisation, and alignment with peer review policies, implementing journal level changes where required. Collaborate with Publishing Development, Partner Publishing, Editorial Data Analysts, and other internal teams to share insights, support strategic initiatives, and contribute to cross functional improvement projects. Required Qualifications: Bachelor's degree or equivalent professional experience in publishing, information management, or a related field. Peer review or editorial office management experience. Experience managing performance using data, metrics, and service benchmarks. Experience working with CRM systems for query and escalation management. Knowledge of scholarly publishing workflows and peer review best practices. Ability to analyse operational data and translate insights into improvement actions. Strong organisational and time management skills with the ability to manage multiple journals and priorities. Clear, professional written and verbal communication skills suitable for editors, societies, and internal stakeholders. Proven problem solving skills, including root cause analysis and issue resolution. Ability to manage sensitive performance conversations in a professional, objective manner. Ability to self start and operate autonomously, proactively identifying priorities, driving work to completion, and escalating issues appropriately when support or decisions are required. Preferred Qualifications: Experience supporting externally managed editorial offices, societies, or vendor managed editorial models. Experience working in academic, scholarly, or STM publishing environments. Experience contributing to or leading operational improvement or change initiatives. Familiarity with editorial performance reporting tools and self service analytics platforms. Experience supporting journal transitions, editorial office model changes, or onboarding new partners. We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. When applying, please attach your resume/CV to be considered. Salary Range: 34,700 GBP to 49,767 GBP Job Posting Title: Peer Review Performance Manager Location: Oxford, GBR Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
The Consumer Revenues team exists to help our customers become and remain subscribers of our expert content online. We're a combination of marketers, analysts and software developers, working together with specialist teams in User Experience and - of course - editorial, to grow our subscriber base and build the most effective journeys to attract and retain customers. What you'll be doing We have an opportunity for a subscriptions operations specialist to join a dynamic, international subscriptions business unit. Reporting to the Head of Operations, you'll also be supporting in managing the fulfilment chain with a specific focus on our subscription management system which is made up of Salesforce & Zuora. You will be responsible for ongoing stakeholder management, continual process refinement and our technology review and implementation projects. Experience that will put you ahead of the curve Extensive experience of working with CRM systems, particularly Salesforce, in a consumer-facing, subscriptions environment Skills in process mapping and process optimisation Effective communication skills and works in a collaborative way across a matrix environment Understands data/audience segmentation, user journeys and marketing funnels Analytical and project management skills A team player, with experience collaborating Ability to think creatively, ask questions and test ideas Experience managing conflicting priorities and stakeholders Deal well with ambiguity, able to distil solutions from a broad problem space. What's in it for you The expected range for this role is £30,000 - £50,000 This is a Hybrid role from our Bath or Cardiff Office, working three days from the office, two from home Plus more great perks, which include; Uncapped leave, because we trust you to manage your workload and time When we hit our targets, enjoy a share of our profits with a bonus Refer a friend and get rewarded when they join Future Well-being support with access to our Colleague Assistant Programmes Opportunity to purchase shares in Future, with our Share Incentive Plan Internal job family level P5 Who are we We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces. We've got ambitious plans that further build on our growth momentum and unlock new opportunities - and we're looking for driven people who want to be a part of it! Our Future, Our Responsibility - Inclusion and Diversity at Future We embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive. When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table - it's about making sure the table has room for everyone. Because a diverse team isn't just good for business. It's the Future. Find out more about Our Future, Our Responsibility on our website. Please let us know if you need any reasonable adjustments made so we can give you the best experience!
Apr 30, 2026
Full time
The Consumer Revenues team exists to help our customers become and remain subscribers of our expert content online. We're a combination of marketers, analysts and software developers, working together with specialist teams in User Experience and - of course - editorial, to grow our subscriber base and build the most effective journeys to attract and retain customers. What you'll be doing We have an opportunity for a subscriptions operations specialist to join a dynamic, international subscriptions business unit. Reporting to the Head of Operations, you'll also be supporting in managing the fulfilment chain with a specific focus on our subscription management system which is made up of Salesforce & Zuora. You will be responsible for ongoing stakeholder management, continual process refinement and our technology review and implementation projects. Experience that will put you ahead of the curve Extensive experience of working with CRM systems, particularly Salesforce, in a consumer-facing, subscriptions environment Skills in process mapping and process optimisation Effective communication skills and works in a collaborative way across a matrix environment Understands data/audience segmentation, user journeys and marketing funnels Analytical and project management skills A team player, with experience collaborating Ability to think creatively, ask questions and test ideas Experience managing conflicting priorities and stakeholders Deal well with ambiguity, able to distil solutions from a broad problem space. What's in it for you The expected range for this role is £30,000 - £50,000 This is a Hybrid role from our Bath or Cardiff Office, working three days from the office, two from home Plus more great perks, which include; Uncapped leave, because we trust you to manage your workload and time When we hit our targets, enjoy a share of our profits with a bonus Refer a friend and get rewarded when they join Future Well-being support with access to our Colleague Assistant Programmes Opportunity to purchase shares in Future, with our Share Incentive Plan Internal job family level P5 Who are we We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces. We've got ambitious plans that further build on our growth momentum and unlock new opportunities - and we're looking for driven people who want to be a part of it! Our Future, Our Responsibility - Inclusion and Diversity at Future We embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive. When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table - it's about making sure the table has room for everyone. Because a diverse team isn't just good for business. It's the Future. Find out more about Our Future, Our Responsibility on our website. Please let us know if you need any reasonable adjustments made so we can give you the best experience!
A UK-based marketing solutions company is seeking a Marketing Operations Analyst to enhance marketing and demand generation efforts through accurate data management. This remote role requires 3-5 years of experience with HubSpot and Salesforce, proficiency in CRM practices, and a solid understanding of B2B strategies. Key responsibilities include maintaining data quality, building segmentation frameworks, and creating reports to evaluate campaign success. The position offers benefits like private medical insurance and professional development support.
Apr 30, 2026
Full time
A UK-based marketing solutions company is seeking a Marketing Operations Analyst to enhance marketing and demand generation efforts through accurate data management. This remote role requires 3-5 years of experience with HubSpot and Salesforce, proficiency in CRM practices, and a solid understanding of B2B strategies. Key responsibilities include maintaining data quality, building segmentation frameworks, and creating reports to evaluate campaign success. The position offers benefits like private medical insurance and professional development support.
Business Development Manager - Remote Based Are you ready to step into a fast-paced, international role at the forefront of cutting-edge technology? We're delighted to be working with a global leader, specialising in highly technical industry market research across the globe, with offices here in the UK, Asia and the US. The company operates a remote working policy for their sales team, as such, the role would be fully home based with international travel to events and clients where needed. Due to continued growth and high demand, they now seek to employ an experienced Business Development Manager who will be responsible for all aspects of the sales cycle. You will be given a European territory in their rapidly growing, research and media sales division. You will be required to speak intelligently to professionals and experts across a variety of niche high tech industries and pitch a portfolio of products both bespoke and subscription - clients could range from Start Ups and SEM's to global corporations. What You'll Be Doing Connecting with new prospects and arranging high-value meetings for senior teams Representing the company at international conferences and exhibitions Building relationships with senior executives and expanding a global network Understanding client challenges and matching them with tailored solutions Collaborating across teams including analysts and marketing Supporting meetings, travel planning, and company initiatives Maintaining CRM systems and tracking key business activity Delivering presentations and engaging with clients worldwide What We're Looking For Experience in sales, business development, or customer-facing roles Highly organised, proactive, and self-motivated mindset Strong communication and interpersonal skills Confidence engaging with senior professionals Willingness to travel extensively (internationally, fully funded) Adaptable, driven and eager to grow in a dynamic environment What's In It For You Extensive international travel opportunities Hands-on exposure to cutting-edge technologies and global markets Training from experienced teams across the UK, USA, and Asia High autonomy with real influence on business growth A clear path for career development in a global B2B environment The chance to work with a highly regarded organisation at the forefront of innovation If you're ambitious, globally minded, and excited by the idea of combining travel, technology, and business development, this could be your next big move. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Apr 30, 2026
Full time
Business Development Manager - Remote Based Are you ready to step into a fast-paced, international role at the forefront of cutting-edge technology? We're delighted to be working with a global leader, specialising in highly technical industry market research across the globe, with offices here in the UK, Asia and the US. The company operates a remote working policy for their sales team, as such, the role would be fully home based with international travel to events and clients where needed. Due to continued growth and high demand, they now seek to employ an experienced Business Development Manager who will be responsible for all aspects of the sales cycle. You will be given a European territory in their rapidly growing, research and media sales division. You will be required to speak intelligently to professionals and experts across a variety of niche high tech industries and pitch a portfolio of products both bespoke and subscription - clients could range from Start Ups and SEM's to global corporations. What You'll Be Doing Connecting with new prospects and arranging high-value meetings for senior teams Representing the company at international conferences and exhibitions Building relationships with senior executives and expanding a global network Understanding client challenges and matching them with tailored solutions Collaborating across teams including analysts and marketing Supporting meetings, travel planning, and company initiatives Maintaining CRM systems and tracking key business activity Delivering presentations and engaging with clients worldwide What We're Looking For Experience in sales, business development, or customer-facing roles Highly organised, proactive, and self-motivated mindset Strong communication and interpersonal skills Confidence engaging with senior professionals Willingness to travel extensively (internationally, fully funded) Adaptable, driven and eager to grow in a dynamic environment What's In It For You Extensive international travel opportunities Hands-on exposure to cutting-edge technologies and global markets Training from experienced teams across the UK, USA, and Asia High autonomy with real influence on business growth A clear path for career development in a global B2B environment The chance to work with a highly regarded organisation at the forefront of innovation If you're ambitious, globally minded, and excited by the idea of combining travel, technology, and business development, this could be your next big move. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Technical Manager Project Manager / Business Analyst / Lead Key project is an ERP implementation Key skills required: Experience delivering an ERP or CRM solution - such as Oracle, Dynamics Experience translating Business requirements Agile User Stories and Business Analysis Product Management skills are beneficial Background in a hands-on technical position such as Business Intelligence OR Database Management OR similar is expected This is a core project for this logistics company. Key to their ability to scale, they are looking for a future proofed delivery. Hybrid - 3 days in the office
Apr 30, 2026
Full time
Technical Manager Project Manager / Business Analyst / Lead Key project is an ERP implementation Key skills required: Experience delivering an ERP or CRM solution - such as Oracle, Dynamics Experience translating Business requirements Agile User Stories and Business Analysis Product Management skills are beneficial Background in a hands-on technical position such as Business Intelligence OR Database Management OR similar is expected This is a core project for this logistics company. Key to their ability to scale, they are looking for a future proofed delivery. Hybrid - 3 days in the office
As a Senior Data Engineer within the Data Engineering team, you will play a key role in building, enhancing, and maintaining our enterprise data platform on Snowflake. You will develop and optimise scalable data pipelines and models that bring data from core business systems into Snowflake, enabling analytics, reporting, and data-driven insights across the organisation. You will translate the data platform strategy into high-quality technical solutions, ensuring our Snowflake environment is reliable, well-structured, and performant. You will champion engineering best practices and contribute to standards that improve the quality, consistency, and usability of data assets. Your work will ensure the business has access to trusted, timely, and well-modelled data to support decision-making, operational reporting, and the foundations for advanced analytics and future AI/ML capabilities. Key Accountabilities & Responsibilities Snowflake Data Engineering Delivery Design, build, and maintain high-quality data pipelines and models in Snowflake to support business analytics, BI, and operational reporting needs. Data Architecture Implementation Translate the defined data architecture and standards into implemented solutions including ingestion, transformation, storage, and performance optimisation. Pipeline Development & Orchestration Develop robust ELT/ETL pipelines using dbt and workflow/orchestration tools (e.g., Argo Workflows), ensuring reliability, maintainability, and adherence to engineering best practices. Performance & Cost Optimisation Implement Snowflake warehouse configurations and query optimisation techniques to ensure efficient usage and predictable cost. Data Quality & Governance Execution Apply data quality checks, lineage tracking, and security standards across the data estate. Ensure compliance with data policies, InfoSec controls, and regulatory requirements as required. Tooling & Feature Adoption Leverage Snowflake capabilities (Tasks, Streams, Snowpark, Time Travel, Secure Data Sharing) to improve automation, reduce manual effort, and enhance data accessibility across the business. Collaboration & Support Work closely with analysts, data consumers, and business stakeholders to support data product delivery, troubleshoot data issues, and enable effective usage of Snowflake datasets. Enablement for Analytics & Data Science Implement dimensional models that provide clean, well-structured, reusable datasets for reporting, scenario modelling, and emerging ML/AI use cases. Monitoring, Reliability & Operations Implement and maintain monitoring, alerting, logging, and cost-management processes for Snowflake and data pipelines to ensure a stable and well-maintained platform. Continuous Improvement of Engineering Practices Contribute to shared engineering standards to simplify development and accelerate delivery across the team. Knowledge & Skills Proven experience in delivering cloud-based data engineering solutions, ideally with Snowflake. Strong hands-on proficiency with SQL, Python, and dbt for data transformations, modelling, and pipeline automation. Practical experience with Snowflake and RBAC management. Experience with data ingestion and replication tools such as Airbyte, Fivetran, Hevo, or similar. Working knowledge of cloud services (AWS preferred). Strong understanding of data modelling and data governance principles. Experience supporting BI/reporting tools (Power BI) and enabling them through well-designed Snowflake data models. Solid knowledge of CI/CD and version-controlled development practices in git. Desirable Enterprise System Familiarity Exposure to CRM (Salesforce), BSS/OSS (Netadmin), Call Centre, Telephony, or similar enterprise data sources. Data Migration Experience Participation in migrating data platforms (e.g., PostgreSQL or other cloud RDBMS) into a data warehouse like Snowflake with minimal disruption and strong data validation controls. Change & Adoption Support Experience supporting business teams during platform transitions (e.g., training, documentation, user onboarding, issue resolution). Best Practice Contribution Experience contributing to naming conventions, schema standards, environment management, testing frameworks, and security patterns for data platforms. Continuous Learning & Innovation Interest in staying up to date with the latest technologies, modern data stack tooling, and best practices to contribute to ongoing platform evolution. Infrastructure as Code Exposure to Terraform would be advantageous. Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city.
Apr 30, 2026
Full time
As a Senior Data Engineer within the Data Engineering team, you will play a key role in building, enhancing, and maintaining our enterprise data platform on Snowflake. You will develop and optimise scalable data pipelines and models that bring data from core business systems into Snowflake, enabling analytics, reporting, and data-driven insights across the organisation. You will translate the data platform strategy into high-quality technical solutions, ensuring our Snowflake environment is reliable, well-structured, and performant. You will champion engineering best practices and contribute to standards that improve the quality, consistency, and usability of data assets. Your work will ensure the business has access to trusted, timely, and well-modelled data to support decision-making, operational reporting, and the foundations for advanced analytics and future AI/ML capabilities. Key Accountabilities & Responsibilities Snowflake Data Engineering Delivery Design, build, and maintain high-quality data pipelines and models in Snowflake to support business analytics, BI, and operational reporting needs. Data Architecture Implementation Translate the defined data architecture and standards into implemented solutions including ingestion, transformation, storage, and performance optimisation. Pipeline Development & Orchestration Develop robust ELT/ETL pipelines using dbt and workflow/orchestration tools (e.g., Argo Workflows), ensuring reliability, maintainability, and adherence to engineering best practices. Performance & Cost Optimisation Implement Snowflake warehouse configurations and query optimisation techniques to ensure efficient usage and predictable cost. Data Quality & Governance Execution Apply data quality checks, lineage tracking, and security standards across the data estate. Ensure compliance with data policies, InfoSec controls, and regulatory requirements as required. Tooling & Feature Adoption Leverage Snowflake capabilities (Tasks, Streams, Snowpark, Time Travel, Secure Data Sharing) to improve automation, reduce manual effort, and enhance data accessibility across the business. Collaboration & Support Work closely with analysts, data consumers, and business stakeholders to support data product delivery, troubleshoot data issues, and enable effective usage of Snowflake datasets. Enablement for Analytics & Data Science Implement dimensional models that provide clean, well-structured, reusable datasets for reporting, scenario modelling, and emerging ML/AI use cases. Monitoring, Reliability & Operations Implement and maintain monitoring, alerting, logging, and cost-management processes for Snowflake and data pipelines to ensure a stable and well-maintained platform. Continuous Improvement of Engineering Practices Contribute to shared engineering standards to simplify development and accelerate delivery across the team. Knowledge & Skills Proven experience in delivering cloud-based data engineering solutions, ideally with Snowflake. Strong hands-on proficiency with SQL, Python, and dbt for data transformations, modelling, and pipeline automation. Practical experience with Snowflake and RBAC management. Experience with data ingestion and replication tools such as Airbyte, Fivetran, Hevo, or similar. Working knowledge of cloud services (AWS preferred). Strong understanding of data modelling and data governance principles. Experience supporting BI/reporting tools (Power BI) and enabling them through well-designed Snowflake data models. Solid knowledge of CI/CD and version-controlled development practices in git. Desirable Enterprise System Familiarity Exposure to CRM (Salesforce), BSS/OSS (Netadmin), Call Centre, Telephony, or similar enterprise data sources. Data Migration Experience Participation in migrating data platforms (e.g., PostgreSQL or other cloud RDBMS) into a data warehouse like Snowflake with minimal disruption and strong data validation controls. Change & Adoption Support Experience supporting business teams during platform transitions (e.g., training, documentation, user onboarding, issue resolution). Best Practice Contribution Experience contributing to naming conventions, schema standards, environment management, testing frameworks, and security patterns for data platforms. Continuous Learning & Innovation Interest in staying up to date with the latest technologies, modern data stack tooling, and best practices to contribute to ongoing platform evolution. Infrastructure as Code Exposure to Terraform would be advantageous. Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city.
Quality Assurance Analyst Location: Bedford - Fully Office Based Hours: Full time, Monday Friday Salary: £40,000 - £45,000 We are looking for a Quality Assurance Analyst to join a growing technology team, supporting the delivery of high-quality SaaS products in a collaborative environment. You will manage testing across the full development lifecycle, including manual and automated testing. Working closely with developers and product teams to identify and report defects, improve QA processes, and ensure high-quality product releases. Experience within the automotive industry or SaaS platforms is advantageous. This role would ideally suit someone proactive and forward-thinking, who is not afraid to challenge the status quo and is comfortable digging into processes and testing at a deeper level. What we are looking for: Experience in QA or software testing Strong manual testing skills (ideally 2+ year of automation experience) Experience within the automotive industry would be advantageous Knowledge of SaaS/CRM systems and Agile processes Organised, analytical, and able to manage multiple tasks Excellent communication skills What we offer: Hands-on experience in a growing SaaS business Exposure to modern testing tools and automation Supportive and collaborative team environment Hybrid working, 25 days holiday + bank holidays, pension, training, and development This is a fantastic opportunity to contribute to product quality while growing your career in a dynamic and innovative organisation. How to apply: If you are interested in this role, please apply below with your most recent CV. MKTEMP By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency/business. Your application will be considered in competition with others and we will contact you within 3 working days.
Apr 30, 2026
Full time
Quality Assurance Analyst Location: Bedford - Fully Office Based Hours: Full time, Monday Friday Salary: £40,000 - £45,000 We are looking for a Quality Assurance Analyst to join a growing technology team, supporting the delivery of high-quality SaaS products in a collaborative environment. You will manage testing across the full development lifecycle, including manual and automated testing. Working closely with developers and product teams to identify and report defects, improve QA processes, and ensure high-quality product releases. Experience within the automotive industry or SaaS platforms is advantageous. This role would ideally suit someone proactive and forward-thinking, who is not afraid to challenge the status quo and is comfortable digging into processes and testing at a deeper level. What we are looking for: Experience in QA or software testing Strong manual testing skills (ideally 2+ year of automation experience) Experience within the automotive industry would be advantageous Knowledge of SaaS/CRM systems and Agile processes Organised, analytical, and able to manage multiple tasks Excellent communication skills What we offer: Hands-on experience in a growing SaaS business Exposure to modern testing tools and automation Supportive and collaborative team environment Hybrid working, 25 days holiday + bank holidays, pension, training, and development This is a fantastic opportunity to contribute to product quality while growing your career in a dynamic and innovative organisation. How to apply: If you are interested in this role, please apply below with your most recent CV. MKTEMP By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency/business. Your application will be considered in competition with others and we will contact you within 3 working days.
Position: Marketing Operations Analyst Type: Permanent Location: Remote - occasional travel to London Salary: £40-50K We're looking for a Marketing Operations Analyst to ensure marketing and demand generation efforts are powered by clean, actionable data. You'll work at the intersection of CRM, segmentation, enrichment, and reporting to help campaigns directly drive revenue. Key Responsibilities Maintain CRM data quality and governance across HubSpot and Salesforce Build and manage segmentation frameworks for campaigns, ABM, and nurture programs Enrich records using tools like ZoomInfo, Clearbit, or LinkedIn Sales Navigator Create dashboards and reports to measure pipeline, revenue attribution, and campaign performance Support lead routing, scoring, lifecycle stages, and tech stack integrations Collaborate with Marketing, Sales Ops, and RevOps to align data, reporting, and campaign execution Requirements 3-5 years' experience with HubSpot and Salesforce (admin or power-user level) Strong CRM hygiene, segmentation, and reporting experience Familiarity with enrichment/intent tools (ZoomInfo, 6sense, Clearbit, Apollo, etc.) Understanding of B2B demand generation, ABM, and ICP frameworks Advanced Excel skills Why This Role Direct impact on marketing performance and revenue Exposure to multi-channel campaigns and advanced marketing technology Benefits include private medical insurance, pension, and professional development support
Apr 30, 2026
Full time
Position: Marketing Operations Analyst Type: Permanent Location: Remote - occasional travel to London Salary: £40-50K We're looking for a Marketing Operations Analyst to ensure marketing and demand generation efforts are powered by clean, actionable data. You'll work at the intersection of CRM, segmentation, enrichment, and reporting to help campaigns directly drive revenue. Key Responsibilities Maintain CRM data quality and governance across HubSpot and Salesforce Build and manage segmentation frameworks for campaigns, ABM, and nurture programs Enrich records using tools like ZoomInfo, Clearbit, or LinkedIn Sales Navigator Create dashboards and reports to measure pipeline, revenue attribution, and campaign performance Support lead routing, scoring, lifecycle stages, and tech stack integrations Collaborate with Marketing, Sales Ops, and RevOps to align data, reporting, and campaign execution Requirements 3-5 years' experience with HubSpot and Salesforce (admin or power-user level) Strong CRM hygiene, segmentation, and reporting experience Familiarity with enrichment/intent tools (ZoomInfo, 6sense, Clearbit, Apollo, etc.) Understanding of B2B demand generation, ABM, and ICP frameworks Advanced Excel skills Why This Role Direct impact on marketing performance and revenue Exposure to multi-channel campaigns and advanced marketing technology Benefits include private medical insurance, pension, and professional development support
Our client is an established technology platform business seeking a Marketing Data Analyst to take ownership of reporting, insights, and data-driven decision-making across their marketing function. This role focuses on transforming data into compelling narratives that inform strategy, demonstrate ROI, and enable the marketing team to self-serve analytics. You'll work closely with their data engineering team who manage the core infrastructure, while you concentrate on extracting insights, building dashboards, and translating numbers into actionable intelligence for campaigns and commercial planning. Location: Flexible working arrangements THE MARKETING DATA ANALYST ROLE RESPONSIBILITIES WILL INCLUDE: Extract and analyse data from the data warehouse using SQL, designing segmentation by geography and customer groups to support targeted campaigns and performance tracking Develop compelling Power BI dashboards and reports that track campaign performance, lead conversion, and ROI for operational teams and C-suite executives Map the complete customer journey from acquisition through conversion, identifying funnel bottlenecks and building models to assess campaign effectiveness Transform complex datasets into narratives that fuel content creation, PR initiatives, and demonstrate platform value through engagement and revenue metrics Partner with marketing, digital, finance, and data engineering colleagues to ensure reporting accuracy and enable self-service analytics capabilities THE IDEAL MARKETING DATA ANALYST WILL HAVE: Extensive experience developing marketing dashboards for senior leadership with strong Power BI expertise (advanced features like Co-Pilot desirable) Solid SQL proficiency for data extraction plus familiarity with CRM systems and marketing platforms such as Salesforce and Marketo Proven ability to translate technical data findings into clear, actionable business insights that inform strategy and optimisation Strong collaborative approach working alongside data engineering and finance teams to align insights with business objectives Curious, proactive mindset focused on storytelling through data with ability to identify trends, seasonal patterns, and growth opportunities WHY JOIN THIS BUSINESS AS THEIR MARKETING DATA ANALYST? Join a best-in-class marketing team led by an exceptional CMO with strong financial backing, recent marketing investment, and impressive growth trajectory offering genuine scope for personal and professional development Flexible working culture with transparent company structure and collaborative, friendly team environment based in central Basingstoke (3 days per week office-based, easily accessible by car and train) Armstrong Lloyd is a marketing specialist recruitment services provider. We specialise in the B2B SaaS space and have a variety of similar jobs available. We offer a personal service that will give you the best possible outcome in the recruitment process.
Apr 30, 2026
Full time
Our client is an established technology platform business seeking a Marketing Data Analyst to take ownership of reporting, insights, and data-driven decision-making across their marketing function. This role focuses on transforming data into compelling narratives that inform strategy, demonstrate ROI, and enable the marketing team to self-serve analytics. You'll work closely with their data engineering team who manage the core infrastructure, while you concentrate on extracting insights, building dashboards, and translating numbers into actionable intelligence for campaigns and commercial planning. Location: Flexible working arrangements THE MARKETING DATA ANALYST ROLE RESPONSIBILITIES WILL INCLUDE: Extract and analyse data from the data warehouse using SQL, designing segmentation by geography and customer groups to support targeted campaigns and performance tracking Develop compelling Power BI dashboards and reports that track campaign performance, lead conversion, and ROI for operational teams and C-suite executives Map the complete customer journey from acquisition through conversion, identifying funnel bottlenecks and building models to assess campaign effectiveness Transform complex datasets into narratives that fuel content creation, PR initiatives, and demonstrate platform value through engagement and revenue metrics Partner with marketing, digital, finance, and data engineering colleagues to ensure reporting accuracy and enable self-service analytics capabilities THE IDEAL MARKETING DATA ANALYST WILL HAVE: Extensive experience developing marketing dashboards for senior leadership with strong Power BI expertise (advanced features like Co-Pilot desirable) Solid SQL proficiency for data extraction plus familiarity with CRM systems and marketing platforms such as Salesforce and Marketo Proven ability to translate technical data findings into clear, actionable business insights that inform strategy and optimisation Strong collaborative approach working alongside data engineering and finance teams to align insights with business objectives Curious, proactive mindset focused on storytelling through data with ability to identify trends, seasonal patterns, and growth opportunities WHY JOIN THIS BUSINESS AS THEIR MARKETING DATA ANALYST? Join a best-in-class marketing team led by an exceptional CMO with strong financial backing, recent marketing investment, and impressive growth trajectory offering genuine scope for personal and professional development Flexible working culture with transparent company structure and collaborative, friendly team environment based in central Basingstoke (3 days per week office-based, easily accessible by car and train) Armstrong Lloyd is a marketing specialist recruitment services provider. We specialise in the B2B SaaS space and have a variety of similar jobs available. We offer a personal service that will give you the best possible outcome in the recruitment process.
Sapiens is seeking a GTM/Sales Analyst to provide high-quality analysis, reporting, and operational insight that supports effective sales performance management and informed commercial decision making. As part of the Revenue Operations (RevOps) function, the role focuses on delivering visibility across sales performance, and budget to target cascaded mechanics, supporting leadership oversight and enabling a disciplined sales operating model. You will support the end to end sales lifecycle by developing core performance KPIs in support of sales leadership, including pipeline health, deal progression, conversion rates, win/loss analysis, sales productivity, and forecasting accuracy. The role combines governance oversight (metric definitions) and operational proactivity (ensuring correct reporting from Salesforce), highlighting trends, risks, and opportunities that support accurate management of sales performance. Working across CRM, reporting, and planning tools, you will ensure sales KPIs are clearly defined, and the data is both accurate, consistent, and trusted across regions and products. In close partnership with Sales Operations, Account Planning, Deals Desk, Pricing, and Finance, the role helps connect day to day sales activity to revenue targets, renewal expectations, and broader commercial objectives. This role is suited to an analytically strong, detail oriented operations professional who enjoys working at the intersection of analytics, governance, and operations, and who is eager to develop deeper expertise in sales performance management, KPI frameworks, and planning mechanics. The role offers a foundation for progression into senior analytics, RevOps, or broader commercial roles, with increasing exposure to senior stakeholders and enterprise wide decision making. Key Responsibilities: Definition and refinement of sales KPIs, ensuring the metrics are well defined, measurable, and aligned to commercial objectives. Develop target cascade mechanics, including translation of budget into targets and quotas, through structured analysis and validation of assumptions. Develop and set standards for core sales performance reporting, including pipeline health, deal progression, conversion rates, win/loss analysis, sales productivity, and forecasting accuracy. Provide regular and ad hoc analysis to sales leadership, translating data into clear insights that highlight trends, risks, opportunities, and required actions. Consult on sales processes, stage definitions, account and territory structures, and coverage models, gaining hands on experience shaping how the sales organisation operates. Consult on booking rules and CRM compliance, supporting monitoring of accurate opportunity booking and adherence to agreed standards through reporting and data checks. Experience/Skills required: 3-5 years of experience in commercial governance, deals desk, revenue operations, or sales operations, with a track record of strategic insight and commercial acumen in enterprise software sales enablement. Expertise analysing sales pipelines, forecasting accuracy, conversion metrics, and performance drivers, with a track record of supporting senior leadership through data led insight. Demonstrated capability in sales performance management, including definition of sales KPIs, support of sales planning cycles, or contribution to budget to target and target to quota setting processes. Strong cross functional experience partnering with sales, sales operations, finance, and revenue operations teams to align performance insight with revenue, renewal, and growth objectives. Experience working within a born-in-the-cloud software company, with strong familiarity in cloud-native commercial models and SaaS deal structures. Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds. is your contact for any questions. We kindly ask that you apply through our website or LinkedIn. About Sapiens Sapiens is a global leader in the insurance industry, delivering its award winning, cloud based SaaS insurance platform to over 600 customers in more than 30 countries. Sapiens' platform offers pre integrated, low code capabilities to accelerate customers' digital transformation. With more than 40 years of industry expertise, Sapiens has a highly professional team of over 5,000 employees globally. Your Recruitment Journey Apply Take the first step in our journey by submitting an application that reflects your skills, experiences, and professional aspirations. Review Your CV will be carefully reviewed by our talent team to explore how your unique skills and potential align with Sapiens' needs and culture. Interview This is your opportunity to shine! Meet with our team, showcase your abilities, and learn more about Sapiens. Offer If there's a great match, we'll extend an offer to welcome you to our team. This is the exciting moment when your new journey begins to take shape. Onboard Once you accept, we'll guide you through a comprehensive onboarding process, introducing you to your new colleagues, roles, and the exciting challenges ahead.
Apr 30, 2026
Full time
Sapiens is seeking a GTM/Sales Analyst to provide high-quality analysis, reporting, and operational insight that supports effective sales performance management and informed commercial decision making. As part of the Revenue Operations (RevOps) function, the role focuses on delivering visibility across sales performance, and budget to target cascaded mechanics, supporting leadership oversight and enabling a disciplined sales operating model. You will support the end to end sales lifecycle by developing core performance KPIs in support of sales leadership, including pipeline health, deal progression, conversion rates, win/loss analysis, sales productivity, and forecasting accuracy. The role combines governance oversight (metric definitions) and operational proactivity (ensuring correct reporting from Salesforce), highlighting trends, risks, and opportunities that support accurate management of sales performance. Working across CRM, reporting, and planning tools, you will ensure sales KPIs are clearly defined, and the data is both accurate, consistent, and trusted across regions and products. In close partnership with Sales Operations, Account Planning, Deals Desk, Pricing, and Finance, the role helps connect day to day sales activity to revenue targets, renewal expectations, and broader commercial objectives. This role is suited to an analytically strong, detail oriented operations professional who enjoys working at the intersection of analytics, governance, and operations, and who is eager to develop deeper expertise in sales performance management, KPI frameworks, and planning mechanics. The role offers a foundation for progression into senior analytics, RevOps, or broader commercial roles, with increasing exposure to senior stakeholders and enterprise wide decision making. Key Responsibilities: Definition and refinement of sales KPIs, ensuring the metrics are well defined, measurable, and aligned to commercial objectives. Develop target cascade mechanics, including translation of budget into targets and quotas, through structured analysis and validation of assumptions. Develop and set standards for core sales performance reporting, including pipeline health, deal progression, conversion rates, win/loss analysis, sales productivity, and forecasting accuracy. Provide regular and ad hoc analysis to sales leadership, translating data into clear insights that highlight trends, risks, opportunities, and required actions. Consult on sales processes, stage definitions, account and territory structures, and coverage models, gaining hands on experience shaping how the sales organisation operates. Consult on booking rules and CRM compliance, supporting monitoring of accurate opportunity booking and adherence to agreed standards through reporting and data checks. Experience/Skills required: 3-5 years of experience in commercial governance, deals desk, revenue operations, or sales operations, with a track record of strategic insight and commercial acumen in enterprise software sales enablement. Expertise analysing sales pipelines, forecasting accuracy, conversion metrics, and performance drivers, with a track record of supporting senior leadership through data led insight. Demonstrated capability in sales performance management, including definition of sales KPIs, support of sales planning cycles, or contribution to budget to target and target to quota setting processes. Strong cross functional experience partnering with sales, sales operations, finance, and revenue operations teams to align performance insight with revenue, renewal, and growth objectives. Experience working within a born-in-the-cloud software company, with strong familiarity in cloud-native commercial models and SaaS deal structures. Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds. is your contact for any questions. We kindly ask that you apply through our website or LinkedIn. About Sapiens Sapiens is a global leader in the insurance industry, delivering its award winning, cloud based SaaS insurance platform to over 600 customers in more than 30 countries. Sapiens' platform offers pre integrated, low code capabilities to accelerate customers' digital transformation. With more than 40 years of industry expertise, Sapiens has a highly professional team of over 5,000 employees globally. Your Recruitment Journey Apply Take the first step in our journey by submitting an application that reflects your skills, experiences, and professional aspirations. Review Your CV will be carefully reviewed by our talent team to explore how your unique skills and potential align with Sapiens' needs and culture. Interview This is your opportunity to shine! Meet with our team, showcase your abilities, and learn more about Sapiens. Offer If there's a great match, we'll extend an offer to welcome you to our team. This is the exciting moment when your new journey begins to take shape. Onboard Once you accept, we'll guide you through a comprehensive onboarding process, introducing you to your new colleagues, roles, and the exciting challenges ahead.
Business Analyst - Contract Remote with some UK wide travel MSP experience needed We're working with a growing, technology-led organisation seeking an experienced Business Analyst to support a key Halo PSA implementation and wider business transformation programme. This role will be central to understanding current operations, identifying improvements, and aligning business processes with best-practice frameworks. Following the initial project, you will continue to support ongoing improvement initiatives across the business. The Role Map and document current business processes across service delivery, operations, sales, and finance Conduct gap analysis against Halo PSA best-practice workflows Work closely with stakeholders to align business requirements with the implementation roadmap Define and document future-state processes and workflows Support data migration activities, ensuring accuracy and readiness for go-live Capture and validate user requirements and acceptance criteria Collaborate with internal teams and vendors during configuration, testing, and training Support change management and user adoption post-implementation Contribute to ongoing process improvement and transformation initiatives Requirements Proven experience as a Business Analyst within an MSP or similar technology-driven environment Strong understanding of ITSM and PSA processes (Service Desk, Projects, Finance, CRM, Asset Management) Experience with Halo PSA or similar tools such as ConnectWise, Autotask, or ServiceNow Strong analytical, documentation, and communication skills Experience facilitating workshops and gathering requirements Ability to manage stakeholders and work across multiple teams Experience supporting system implementations or transformation projects Highly organised with strong attention to detail Please apply asap if interested - GleeIT At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Apr 29, 2026
Contractor
Business Analyst - Contract Remote with some UK wide travel MSP experience needed We're working with a growing, technology-led organisation seeking an experienced Business Analyst to support a key Halo PSA implementation and wider business transformation programme. This role will be central to understanding current operations, identifying improvements, and aligning business processes with best-practice frameworks. Following the initial project, you will continue to support ongoing improvement initiatives across the business. The Role Map and document current business processes across service delivery, operations, sales, and finance Conduct gap analysis against Halo PSA best-practice workflows Work closely with stakeholders to align business requirements with the implementation roadmap Define and document future-state processes and workflows Support data migration activities, ensuring accuracy and readiness for go-live Capture and validate user requirements and acceptance criteria Collaborate with internal teams and vendors during configuration, testing, and training Support change management and user adoption post-implementation Contribute to ongoing process improvement and transformation initiatives Requirements Proven experience as a Business Analyst within an MSP or similar technology-driven environment Strong understanding of ITSM and PSA processes (Service Desk, Projects, Finance, CRM, Asset Management) Experience with Halo PSA or similar tools such as ConnectWise, Autotask, or ServiceNow Strong analytical, documentation, and communication skills Experience facilitating workshops and gathering requirements Ability to manage stakeholders and work across multiple teams Experience supporting system implementations or transformation projects Highly organised with strong attention to detail Please apply asap if interested - GleeIT At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
We re hiring a Senior Data Steward/Analyst to take ownership of the quality, governance, and reliability of commercial master data across a global enterprise. This role exists because data quality is recognised at an executive level as critical to commercial performance, regulatory confidence, and future scalability. It is an ongoing data governance role, not a one off cleanup or remediation project. While the initial focus will be on US-based Veeva CRM data, the remit is global by design and will expand as the wider enterprise data ecosystem matures across CRM, ERP, and analytics platforms. The Role As Senior Data Steward, you will act as the global owner of commercial master data, working across regions, systems, and functions to ensure data is accurate, consistent, governed, and trusted. You will use Master Data Management (MDM) tooling (e.g. Syncari or equivalent) to control data flows, enforce standards, and prevent poor-quality data from propagating across the organisation. This role sits at the intersection of business, technology, analytics, and compliance. Key Responsibilities Global Data Stewardship & Governance Act as the global Data Steward for commercial master data, including Accounts, HCPs, HCOs, and hierarchies Own and enforce data quality standards across regions to ensure consistency, accuracy, and reliability Align governance practices with regional regulatory, privacy, and commercial requirements Define, document, and maintain data governance processes, standards, and SOPs Veeva CRM Data Ownership (Must Have) Serve as the primary Data Steward for Veeva CRM Own customer mapping, hierarchy management, and overall data accuracy Govern the full lifecycle of Veeva CRM data in line with internal standards and compliance expectations Support both US and European Veeva configurations, ensuring visibility into regional differences while maintaining shared global standards Identify and resolve data quality issues including duplicates, incorrect mappings, missing attributes, and legacy account structures Partner closely with commercial and operational stakeholders to ensure Veeva data reliably supports sales execution, reporting, and analytics Master Data Management & Integration Oversight Use MDM tools (e.g. Syncari or similar) to govern data synchronisation between Veeva CRM and downstream systems Define and enforce source-of-truth and data authority rules Prevent low-quality data from propagating across the enterprise Perform root-cause analysis when data issues surface in reporting, analytics, or operational workflows Data Quality Monitoring & Analytics Enablement Conduct data profiling, audits, and reconciliation to ensure reporting and analytics data is trusted Define and track data quality metrics, demonstrating continuous improvement over time Collaborate with BI, Analytics, IT, and Sales Operations teams to resolve discrepancies and improve upstream data processes About You You will bring a strong blend of data governance expertise, CRM mastery, and stakeholder influence, with the confidence to own global standards and the practical skills to resolve complex data problems. Required Experience & Skills Hands-on Veeva CRM experience (Accounts, Addresses, Affiliations, hierarchy management) 3 5+ years experience in Data Stewardship, Data Governance, or Master Data Management Strong experience managing CRM data, ideally within Life Sciences, Healthcare, or a regulated environment Hands-on experience with MDM or data integration tools (Syncari preferred; alternatives welcomed) Strong SQL skills for data analysis, investigation, and troubleshooting Solid understanding of data quality frameworks and governance principles Proven ability to work cross-functionally and explain data concepts to non-technical stakeholders Experience supporting commercial, sales, or operational analytics use cases Familiarity with healthcare master data domains (HCP, HCO) Experience with relational databases (e.g. PostgreSQL) Nice to Have Exposure to SAP master data Experience working with Snowflake or enterprise analytics platforms Involvement in data migrations, platform consolidations, or large-scale data transformations Experience with rules-based matching, deduplication, or AI-assisted data quality processes Why Join A true ownership role with executive sponsorship Global remit with meaningful influence over how data is governed and trusted Opportunity to shape governance foundations that support analytics, automation, and AI Work in a regulated, high-impact environment where data accuracy genuinely matters Strong benefits package Starting salary £65,000 - £70,000 DOE Bonus structure For more information please click APPLY now or call Nathan Handley on (phone number removed). The organisation has multiple locations across the UK/Europe and Globe but this is a UK based hire. Remote options are available with ad hoc travel to their outer London office when needed. Please note we are unable to provide sponsorship at this present time.
Apr 27, 2026
Full time
We re hiring a Senior Data Steward/Analyst to take ownership of the quality, governance, and reliability of commercial master data across a global enterprise. This role exists because data quality is recognised at an executive level as critical to commercial performance, regulatory confidence, and future scalability. It is an ongoing data governance role, not a one off cleanup or remediation project. While the initial focus will be on US-based Veeva CRM data, the remit is global by design and will expand as the wider enterprise data ecosystem matures across CRM, ERP, and analytics platforms. The Role As Senior Data Steward, you will act as the global owner of commercial master data, working across regions, systems, and functions to ensure data is accurate, consistent, governed, and trusted. You will use Master Data Management (MDM) tooling (e.g. Syncari or equivalent) to control data flows, enforce standards, and prevent poor-quality data from propagating across the organisation. This role sits at the intersection of business, technology, analytics, and compliance. Key Responsibilities Global Data Stewardship & Governance Act as the global Data Steward for commercial master data, including Accounts, HCPs, HCOs, and hierarchies Own and enforce data quality standards across regions to ensure consistency, accuracy, and reliability Align governance practices with regional regulatory, privacy, and commercial requirements Define, document, and maintain data governance processes, standards, and SOPs Veeva CRM Data Ownership (Must Have) Serve as the primary Data Steward for Veeva CRM Own customer mapping, hierarchy management, and overall data accuracy Govern the full lifecycle of Veeva CRM data in line with internal standards and compliance expectations Support both US and European Veeva configurations, ensuring visibility into regional differences while maintaining shared global standards Identify and resolve data quality issues including duplicates, incorrect mappings, missing attributes, and legacy account structures Partner closely with commercial and operational stakeholders to ensure Veeva data reliably supports sales execution, reporting, and analytics Master Data Management & Integration Oversight Use MDM tools (e.g. Syncari or similar) to govern data synchronisation between Veeva CRM and downstream systems Define and enforce source-of-truth and data authority rules Prevent low-quality data from propagating across the enterprise Perform root-cause analysis when data issues surface in reporting, analytics, or operational workflows Data Quality Monitoring & Analytics Enablement Conduct data profiling, audits, and reconciliation to ensure reporting and analytics data is trusted Define and track data quality metrics, demonstrating continuous improvement over time Collaborate with BI, Analytics, IT, and Sales Operations teams to resolve discrepancies and improve upstream data processes About You You will bring a strong blend of data governance expertise, CRM mastery, and stakeholder influence, with the confidence to own global standards and the practical skills to resolve complex data problems. Required Experience & Skills Hands-on Veeva CRM experience (Accounts, Addresses, Affiliations, hierarchy management) 3 5+ years experience in Data Stewardship, Data Governance, or Master Data Management Strong experience managing CRM data, ideally within Life Sciences, Healthcare, or a regulated environment Hands-on experience with MDM or data integration tools (Syncari preferred; alternatives welcomed) Strong SQL skills for data analysis, investigation, and troubleshooting Solid understanding of data quality frameworks and governance principles Proven ability to work cross-functionally and explain data concepts to non-technical stakeholders Experience supporting commercial, sales, or operational analytics use cases Familiarity with healthcare master data domains (HCP, HCO) Experience with relational databases (e.g. PostgreSQL) Nice to Have Exposure to SAP master data Experience working with Snowflake or enterprise analytics platforms Involvement in data migrations, platform consolidations, or large-scale data transformations Experience with rules-based matching, deduplication, or AI-assisted data quality processes Why Join A true ownership role with executive sponsorship Global remit with meaningful influence over how data is governed and trusted Opportunity to shape governance foundations that support analytics, automation, and AI Work in a regulated, high-impact environment where data accuracy genuinely matters Strong benefits package Starting salary £65,000 - £70,000 DOE Bonus structure For more information please click APPLY now or call Nathan Handley on (phone number removed). The organisation has multiple locations across the UK/Europe and Globe but this is a UK based hire. Remote options are available with ad hoc travel to their outer London office when needed. Please note we are unable to provide sponsorship at this present time.
Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme. The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation's application estate and any associated integration. You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training. Essential Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity. Strong experience of application lifecycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience managing SharePoint Online. Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Project Management/Lead experience. Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements. Mentoring or Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development. The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Apr 27, 2026
Full time
Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme. The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation's application estate and any associated integration. You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training. Essential Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity. Strong experience of application lifecycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience managing SharePoint Online. Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Project Management/Lead experience. Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements. Mentoring or Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development. The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Dynamics 365 SME CRM Platform Lead Up to 100,000 Hybrid (2-3 days London) If you're the person colleagues call when Dynamics isn't behaving and you actually enjoy that this role is for you! A well-established professional services organisation is hiring a Dynamics 365 SME to take ownership of their CRM platform. You'll be the internal authority on Dynamics 365, advising delivery teams, shaping the platform roadmap, and making sure the organisation gets full value from its investment. You will Serve as the go-to subject matter expert for Dynamics 365 across Sales, Customer Service, and potentially Marketing modules Configure entities, forms, workflows, business rules, Power Automate flows, and model-driven apps Work alongside Product Owners, Business Analysts, and Tech Leads to validate solution approaches and shape backlog priorities Investigate and resolve functional and technical issues including performance, access, and data synchronisation problems Collaborate with Integration and Data teams on API connections, data mappings, and Dynamics workflows Contribute to platform governance, roadmap planning, version upgrades, and licensing reviews Act as the bridge between business users and technical teams - translating process needs into platform logic What We're Looking For Must-have: Proven hands-on experience with Microsoft Dynamics 365 across Sales, Customer Service, or Marketing modules Functional configuration skills - entities, business rules, forms, views, workflows, security roles Power Platform experience - Power Automate, Power Apps, and Dataverse Track record of supporting delivery teams or acting as a platform SME in a CRM or enterprise SaaS environment Strong stakeholder communication - comfortable working with both business users and technical teams Nice to have: Microsoft certifications (MB-210, PL-200, MB-910 or equivalent) Familiarity with ITIL, Agile delivery practices, or Dynamics ALM Experience with platform governance, performance tuning, or licensing management What's On Offer Salary up to 100,000 depending on experience Hybrid working - 2 -3 days per week in a central London office Genuine platform ownership with no management responsibility A stable, well-funded organisation mid-way through a technology modernisation programme Long-term role with real influence over how the platform develops Interested? Apply with your CV or reach out directly for a confidential conversation before committing to a full application.
Apr 27, 2026
Full time
Dynamics 365 SME CRM Platform Lead Up to 100,000 Hybrid (2-3 days London) If you're the person colleagues call when Dynamics isn't behaving and you actually enjoy that this role is for you! A well-established professional services organisation is hiring a Dynamics 365 SME to take ownership of their CRM platform. You'll be the internal authority on Dynamics 365, advising delivery teams, shaping the platform roadmap, and making sure the organisation gets full value from its investment. You will Serve as the go-to subject matter expert for Dynamics 365 across Sales, Customer Service, and potentially Marketing modules Configure entities, forms, workflows, business rules, Power Automate flows, and model-driven apps Work alongside Product Owners, Business Analysts, and Tech Leads to validate solution approaches and shape backlog priorities Investigate and resolve functional and technical issues including performance, access, and data synchronisation problems Collaborate with Integration and Data teams on API connections, data mappings, and Dynamics workflows Contribute to platform governance, roadmap planning, version upgrades, and licensing reviews Act as the bridge between business users and technical teams - translating process needs into platform logic What We're Looking For Must-have: Proven hands-on experience with Microsoft Dynamics 365 across Sales, Customer Service, or Marketing modules Functional configuration skills - entities, business rules, forms, views, workflows, security roles Power Platform experience - Power Automate, Power Apps, and Dataverse Track record of supporting delivery teams or acting as a platform SME in a CRM or enterprise SaaS environment Strong stakeholder communication - comfortable working with both business users and technical teams Nice to have: Microsoft certifications (MB-210, PL-200, MB-910 or equivalent) Familiarity with ITIL, Agile delivery practices, or Dynamics ALM Experience with platform governance, performance tuning, or licensing management What's On Offer Salary up to 100,000 depending on experience Hybrid working - 2 -3 days per week in a central London office Genuine platform ownership with no management responsibility A stable, well-funded organisation mid-way through a technology modernisation programme Long-term role with real influence over how the platform develops Interested? Apply with your CV or reach out directly for a confidential conversation before committing to a full application.
JOB PURPOSE The Business Analyst will strengthen how we work by improving processes, systems, and the way we use data. This is a hands-on role, working closely with multiple teams across the organisation to identify challenges and develop solutions that are practical, proportionate, reflect the day-to-day realities of the working environment and are aligned with our values. The role requires someone who is a great communicator, has a consultative approach and can quickly build trust with staff and the senior leadership team. They will be able to balance what is an ideal solution with what is feasible in a charity context. The role will contribute to our mission to prevent and end homelessness by ensuring our systems, processes, and data are aligned with strategic priorities and delivery goals. MAIN DUTIES Collaborate with teams across Service Delivery, Finance, People Services, Income Generation, and senior leadership to identify operational needs, understand challenges, and shape improvements Facilitate workshops and consultation events to build a shared understanding of needs and challenges Co produce delivery excellence standards with people who use our services, ensuring their experiences and insights help shape how we design, assess, and improve our work. Document and analyse current workflows across and within teams and identify where improvements can be made. Translate organisational needs into clear, actionable proposals for system or process improvements. Lead organisational change arising from the analysis, working with managers and staff to plan improvements, coordinate implementation, and ensure changes are mainstreamed across the organisation. Work with the Data and Evidence Manager to improve data collection and reporting, ensuring that it supports changes to processes and workflows. Support the development of dashboards or tools that help track impact and performance. Support staff through clear communication, documentation and training Work closely with our IT Team to ensure systems meet user needs. Manage user testing of any new systems GENERAL RESPONSIBILITIES Working with the Head of Strategy and Evidence to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage To participate in internal/external meetings as required, attend training events, conferences and other functions as necessary. To participate in regular supervision and appraisal to help identify job-related development and training needs. To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Code of Practice and Confidentiality. To contribute to the effective implementation of The Passage s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults. To always undertake your role in a professional manner maintaining a high standard of work, and to always work in accordance with the aims, values and ethos of The Passage. Undertake any other duties that may be required which are commensurate with the role PERSON SPECIFICATION Our vision is of a society where homelessness no longer exists and everyone has a place to call home. The person specification sets out the essential abilities and qualities that will be used in the selection criteria for this post. When completing your application form, please address criteria E1 to E4 and K1 to K5 demonstrating your experience and knowledge, giving evidence of your experience and abilities. DESIRED EXPERIENCE E1 Proven experience as a business analyst or similar role E2 Staff Training and stakeholder engagement E3 Excellent written and oral communication skills E4 Experience of co production or involvement methods with people who use services (desirable) DESIRED KNOWLEDGE K1 Strong understanding of how organisational functions (e.g. service delivery, finance, HR) operate and interact K2 Familiarity with systems such as CRM, case management, and finance platforms K3 Awareness of project lifecycles and change management principles K4 Familiarity with Excel, Power BI, or similar tools K5 Understanding of the housing and homelessness (desirable)
Apr 21, 2026
Full time
JOB PURPOSE The Business Analyst will strengthen how we work by improving processes, systems, and the way we use data. This is a hands-on role, working closely with multiple teams across the organisation to identify challenges and develop solutions that are practical, proportionate, reflect the day-to-day realities of the working environment and are aligned with our values. The role requires someone who is a great communicator, has a consultative approach and can quickly build trust with staff and the senior leadership team. They will be able to balance what is an ideal solution with what is feasible in a charity context. The role will contribute to our mission to prevent and end homelessness by ensuring our systems, processes, and data are aligned with strategic priorities and delivery goals. MAIN DUTIES Collaborate with teams across Service Delivery, Finance, People Services, Income Generation, and senior leadership to identify operational needs, understand challenges, and shape improvements Facilitate workshops and consultation events to build a shared understanding of needs and challenges Co produce delivery excellence standards with people who use our services, ensuring their experiences and insights help shape how we design, assess, and improve our work. Document and analyse current workflows across and within teams and identify where improvements can be made. Translate organisational needs into clear, actionable proposals for system or process improvements. Lead organisational change arising from the analysis, working with managers and staff to plan improvements, coordinate implementation, and ensure changes are mainstreamed across the organisation. Work with the Data and Evidence Manager to improve data collection and reporting, ensuring that it supports changes to processes and workflows. Support the development of dashboards or tools that help track impact and performance. Support staff through clear communication, documentation and training Work closely with our IT Team to ensure systems meet user needs. Manage user testing of any new systems GENERAL RESPONSIBILITIES Working with the Head of Strategy and Evidence to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage To participate in internal/external meetings as required, attend training events, conferences and other functions as necessary. To participate in regular supervision and appraisal to help identify job-related development and training needs. To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Code of Practice and Confidentiality. To contribute to the effective implementation of The Passage s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults. To always undertake your role in a professional manner maintaining a high standard of work, and to always work in accordance with the aims, values and ethos of The Passage. Undertake any other duties that may be required which are commensurate with the role PERSON SPECIFICATION Our vision is of a society where homelessness no longer exists and everyone has a place to call home. The person specification sets out the essential abilities and qualities that will be used in the selection criteria for this post. When completing your application form, please address criteria E1 to E4 and K1 to K5 demonstrating your experience and knowledge, giving evidence of your experience and abilities. DESIRED EXPERIENCE E1 Proven experience as a business analyst or similar role E2 Staff Training and stakeholder engagement E3 Excellent written and oral communication skills E4 Experience of co production or involvement methods with people who use services (desirable) DESIRED KNOWLEDGE K1 Strong understanding of how organisational functions (e.g. service delivery, finance, HR) operate and interact K2 Familiarity with systems such as CRM, case management, and finance platforms K3 Awareness of project lifecycles and change management principles K4 Familiarity with Excel, Power BI, or similar tools K5 Understanding of the housing and homelessness (desirable)
Job Title: Data Analyst, Selection & Outreach (Maternity Cover) Location: Hybrid: the postholder will be expected to work in Rhodes House in central Oxford at least 1-2 days per week Contract: 12 Months Fixed-term Hours: We are open to full or part-time working arrangements, to be agreed with the successful candidate Salary: £39,000 £45,000 per annum (dependent on experience), plus benefits Reports to: Head of Selection & Outreach We have an opportunity for a Data Analyst to join the Rhodes Trust, Oxford. This role will be responsible for the capture, analysis and visualisation of data to inform outreach and selection initiatives, creating impactful reporting for staff, volunteers and stakeholders. While we are ideally looking for someone who meets the selection criteria, we are committed to offering development opportunities for the post-holder and there may also be some flexibility in the scope of tasks and activities undertaken during the maternity leave period. Therefore, if you don t tick all the boxes but have transferrable skills, and are motivated to work with us, then we would welcome an application from you. We are looking for the successful candidate to start with us as soon as possible. About the Rhodes Trust The Rhodes Trust is an educational charity which offers Rhodes Scholarships to exceptional students from around the world to come and study at the University of Oxford. Our mission is to build a better world through global fellowship programmes that develop and connect compassionate, innovative, and public-spirited people committed to solving humanity s challenges. In recent years, we have also partnered with several other remarkable organisations to create the Mandela Rhodes Foundation, the Atlantic Institute, Schmidt Science Fellows, RISE and Oxford Next Horizons. The role will be responsible for; Liaise with the Data Systems Manager to ensure smooth transfer of data from Selection and Outreach platforms (e.g the Trust s application system, Embark) into the Trust s Data Warehouse. Create and maintain, data visualisation dashboards (via an existing interface) based on real-time application data for the active application round. Develop and deliver clear and effective data reports/data visualisations for the Selection & Outreach team, the Scholarship Committee, the Board of Trustees and individual projects based on bespoke requirements. Act as a Salesforce superuser ; provide support to the Selection and Outreach team in the creation of reports etc in Salesforce and share best practice. Work with the Data Protection Office and relevant cross-team groups to remain up to date on GDPR requirements, and ensure compliance across the Selection and Outreach team. Support data-related requests, including facilitating subject access requests in collaboration with the Data Protection Office (e.g. collating relevant documentation) Role modelling the Trust s organisational values of commitment, inclusion, belonging, growth and innovation. Carrying out any other duties relevant to the role, as requested. A deep commitment to the values, ethos and mission of the Rhodes Trust. Essential Knowledge, Skills and Experience - Degree or equivalent in a discipline with a substantial quantitative analytical component (e.g. statistics, economics, management science/operations research, finance or data analytics) and/or relevant experience working as a data analyst - Demonstrable expertise in deploying a range of software packages to manipulate and analyse data (please indicate software used in your application). - Experience using Tableau - Proficient in using MS Excel for data manipulation and analysis - Experience of using SQL - Ability to tell a story with data using data visualisation skills - Familiarity with CRM systems - Strong research skills Desirable Knowledge, Skills and Experience - Knowledge of GDPR and experience of handing relevant requests (e.g. Subject Access Requests) - Experience using Salesforce Please see the job description for more details Benefits of working here We are a global organisation and we use our deep connections across the world to bring together people of different backgrounds and viewpoints. We encourage our staff to challenge each other s thinking and generate new ideas. 30 days annual leave (pro rata) plus 8 bank holidays Competitive pension scheme Generous family leave schemes Private health insurance Employee Assistance Programme Personal development opportunities Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford. Cycle to work scheme Electric car scheme If you would like to find out more, please click apply to view the full job description and to find the link to apply. Please send us your CV and a covering letter. Please note, this advert will close on 4 May 2026. Interviews will take place in mid-May. If you have any issues with submitting your application, please email the Recruitment team. The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief.
Apr 20, 2026
Full time
Job Title: Data Analyst, Selection & Outreach (Maternity Cover) Location: Hybrid: the postholder will be expected to work in Rhodes House in central Oxford at least 1-2 days per week Contract: 12 Months Fixed-term Hours: We are open to full or part-time working arrangements, to be agreed with the successful candidate Salary: £39,000 £45,000 per annum (dependent on experience), plus benefits Reports to: Head of Selection & Outreach We have an opportunity for a Data Analyst to join the Rhodes Trust, Oxford. This role will be responsible for the capture, analysis and visualisation of data to inform outreach and selection initiatives, creating impactful reporting for staff, volunteers and stakeholders. While we are ideally looking for someone who meets the selection criteria, we are committed to offering development opportunities for the post-holder and there may also be some flexibility in the scope of tasks and activities undertaken during the maternity leave period. Therefore, if you don t tick all the boxes but have transferrable skills, and are motivated to work with us, then we would welcome an application from you. We are looking for the successful candidate to start with us as soon as possible. About the Rhodes Trust The Rhodes Trust is an educational charity which offers Rhodes Scholarships to exceptional students from around the world to come and study at the University of Oxford. Our mission is to build a better world through global fellowship programmes that develop and connect compassionate, innovative, and public-spirited people committed to solving humanity s challenges. In recent years, we have also partnered with several other remarkable organisations to create the Mandela Rhodes Foundation, the Atlantic Institute, Schmidt Science Fellows, RISE and Oxford Next Horizons. The role will be responsible for; Liaise with the Data Systems Manager to ensure smooth transfer of data from Selection and Outreach platforms (e.g the Trust s application system, Embark) into the Trust s Data Warehouse. Create and maintain, data visualisation dashboards (via an existing interface) based on real-time application data for the active application round. Develop and deliver clear and effective data reports/data visualisations for the Selection & Outreach team, the Scholarship Committee, the Board of Trustees and individual projects based on bespoke requirements. Act as a Salesforce superuser ; provide support to the Selection and Outreach team in the creation of reports etc in Salesforce and share best practice. Work with the Data Protection Office and relevant cross-team groups to remain up to date on GDPR requirements, and ensure compliance across the Selection and Outreach team. Support data-related requests, including facilitating subject access requests in collaboration with the Data Protection Office (e.g. collating relevant documentation) Role modelling the Trust s organisational values of commitment, inclusion, belonging, growth and innovation. Carrying out any other duties relevant to the role, as requested. A deep commitment to the values, ethos and mission of the Rhodes Trust. Essential Knowledge, Skills and Experience - Degree or equivalent in a discipline with a substantial quantitative analytical component (e.g. statistics, economics, management science/operations research, finance or data analytics) and/or relevant experience working as a data analyst - Demonstrable expertise in deploying a range of software packages to manipulate and analyse data (please indicate software used in your application). - Experience using Tableau - Proficient in using MS Excel for data manipulation and analysis - Experience of using SQL - Ability to tell a story with data using data visualisation skills - Familiarity with CRM systems - Strong research skills Desirable Knowledge, Skills and Experience - Knowledge of GDPR and experience of handing relevant requests (e.g. Subject Access Requests) - Experience using Salesforce Please see the job description for more details Benefits of working here We are a global organisation and we use our deep connections across the world to bring together people of different backgrounds and viewpoints. We encourage our staff to challenge each other s thinking and generate new ideas. 30 days annual leave (pro rata) plus 8 bank holidays Competitive pension scheme Generous family leave schemes Private health insurance Employee Assistance Programme Personal development opportunities Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford. Cycle to work scheme Electric car scheme If you would like to find out more, please click apply to view the full job description and to find the link to apply. Please send us your CV and a covering letter. Please note, this advert will close on 4 May 2026. Interviews will take place in mid-May. If you have any issues with submitting your application, please email the Recruitment team. The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief.
A global healthcare technology firm is seeking a detail-oriented Data Reporting Specialist to manage and prepare reports for clients. This role involves close collaboration with data teams and client success managers to ensure accuracy and timely delivery of reports. Ideal candidates will possess strong analytical, SQL, and Excel skills, thrive in a hybrid work environment, and be dedicated to continuous improvement. Competitive salary and dynamic work culture offered.
Apr 19, 2026
Full time
A global healthcare technology firm is seeking a detail-oriented Data Reporting Specialist to manage and prepare reports for clients. This role involves close collaboration with data teams and client success managers to ensure accuracy and timely delivery of reports. Ideal candidates will possess strong analytical, SQL, and Excel skills, thrive in a hybrid work environment, and be dedicated to continuous improvement. Competitive salary and dynamic work culture offered.
500+ employees, 9 countries, and 1 mission - to amplify the voice of physicians globally. That is where you come in. Helping unite physicians across the world to support better patient outcomes-and even save lives- is an incredible feeling. Join us! What we're about Community: with 20+ years of tradition and innovation, our team has built the world's largest online community of 1.3M medical professionals and a trusted network of leading industry partners - and we're growing every day Innovation: our tech-first approach to the conventional worlds of physician engagement and rapid healthcare insights powers our ability to improve workflows in unique ways. Collaboration: making an impact in healthcare is serious work, but that doesn't mean we can't have a good time while we're at it. We laugh together, we don't take ourselves too seriously, and we're always trying to make our customers crack a smile. Position Summary This position will focus on creating and preparing reports to be sent to advertising clients. You will work closely with our data team to ensure data is accurate and on time. Additionally, you will work with our client success managers to respond to client questions and ensure data in our CRM system is up to date and correct. The ideal candidate is detail-oriented, proactive, and reliable, with the ability to adapt to changing requirements and take ownership of deadlines and results. Responsibilities Work directly with senior associate to ensure all reports are delivered on time to Client Success team Manage high volume of reporting requests and prioritizing/scheduling for delivery including regularly scheduled and ad hoc high priority reports Maintain data fields in CRM system per contract that requires physician level data QA large volume of reports using SQL and/or python tools Document reporting process to ensure up to date information and requirements are accessible by stakeholders Requirements Analytical and deadline-driven mindset, with the ability to prioritize tasks and manage multiple requests Critical thinking and problem-solving skills, with the ability to apply learned concepts to new scenarios Strong communication skills and ability to work collaboratively in cross-functional teams Well-organized, with a strong sense of ownership, attention to detail, and reliability in meeting deadlines Proficiency in SQL, Excel, and other MS Office tools Experience in an analytical role; Python is a plus Willingness to learn, adapt to new processes, and continuously improve skills What you'll receive in return Competitive salary Hybrid working Dynamic, high growth and challenging international environment Life assurance and income protection Private health insurance 25 days holiday plus bank holidays Gym membership And more! About Sermo Sermo is a global social platform for physicians that fosters impactful peer-to-peer collaboration & discussions through meaningful insights, data, and trends. It is the most trusted global platform for physicians with over 800,000 fully verified and licensed physicians across 150 countries. The platform enables doctors to anonymously talk real-world medicine, review treatment options via our proprietary Drug Ratings platform, collectively solve patient cases, and earn honorarium from surveys. Through Sermo's unique community, pharmaceutical and healthcare partners can drive physician awareness and gain deep understanding of brand perceptions to benefit the medical community at large. To learn more, visit
Apr 18, 2026
Full time
500+ employees, 9 countries, and 1 mission - to amplify the voice of physicians globally. That is where you come in. Helping unite physicians across the world to support better patient outcomes-and even save lives- is an incredible feeling. Join us! What we're about Community: with 20+ years of tradition and innovation, our team has built the world's largest online community of 1.3M medical professionals and a trusted network of leading industry partners - and we're growing every day Innovation: our tech-first approach to the conventional worlds of physician engagement and rapid healthcare insights powers our ability to improve workflows in unique ways. Collaboration: making an impact in healthcare is serious work, but that doesn't mean we can't have a good time while we're at it. We laugh together, we don't take ourselves too seriously, and we're always trying to make our customers crack a smile. Position Summary This position will focus on creating and preparing reports to be sent to advertising clients. You will work closely with our data team to ensure data is accurate and on time. Additionally, you will work with our client success managers to respond to client questions and ensure data in our CRM system is up to date and correct. The ideal candidate is detail-oriented, proactive, and reliable, with the ability to adapt to changing requirements and take ownership of deadlines and results. Responsibilities Work directly with senior associate to ensure all reports are delivered on time to Client Success team Manage high volume of reporting requests and prioritizing/scheduling for delivery including regularly scheduled and ad hoc high priority reports Maintain data fields in CRM system per contract that requires physician level data QA large volume of reports using SQL and/or python tools Document reporting process to ensure up to date information and requirements are accessible by stakeholders Requirements Analytical and deadline-driven mindset, with the ability to prioritize tasks and manage multiple requests Critical thinking and problem-solving skills, with the ability to apply learned concepts to new scenarios Strong communication skills and ability to work collaboratively in cross-functional teams Well-organized, with a strong sense of ownership, attention to detail, and reliability in meeting deadlines Proficiency in SQL, Excel, and other MS Office tools Experience in an analytical role; Python is a plus Willingness to learn, adapt to new processes, and continuously improve skills What you'll receive in return Competitive salary Hybrid working Dynamic, high growth and challenging international environment Life assurance and income protection Private health insurance 25 days holiday plus bank holidays Gym membership And more! About Sermo Sermo is a global social platform for physicians that fosters impactful peer-to-peer collaboration & discussions through meaningful insights, data, and trends. It is the most trusted global platform for physicians with over 800,000 fully verified and licensed physicians across 150 countries. The platform enables doctors to anonymously talk real-world medicine, review treatment options via our proprietary Drug Ratings platform, collectively solve patient cases, and earn honorarium from surveys. Through Sermo's unique community, pharmaceutical and healthcare partners can drive physician awareness and gain deep understanding of brand perceptions to benefit the medical community at large. To learn more, visit
Who are we? At Omniplex Learning, our mission is simple - to help organisations unlock their potential through exceptional digital learning, all in one place. As we reach an exciting stage in our growth, we're looking for a RevOps Manager who can create cohesion and clarity across our commercial activity, strengthening how we make decisions, prioritise work and drive performance. This is a newly created role and the first RevOps hire in the business, and you'll report directly into our Director of Business Operations, with a dotted line to our Chief Revenue Officer. What will you do? As RevOps Manager, you will shape the data, insights and processes that underpin our go to market success. You will: Surface market trends, intent signals and whitespace opportunities to help our commercial teams prioritise the highest value prospects. Own and refine our Ideal Customer Profile (ICP), ensuring our targeting evolves with the market and product strategy. Design and maintain dashboards to provide Sales Managers with clear, actionable insights on pipeline health, deal velocity, renewal risk and performance trends. Analyse patterns in won and lost deals to strengthen forecasting and qualification, and translate these into practical playbooks and executable commercial plays. Act as the link between Sales and Technology - Identify and scope automation opportunities, working with Business Systems Analysts to turn commercial challenges into workflow designs. Work with BSAs to specify AI agent configurations across our GTM stack (HubSpot, Salesforce, Outreach) - you define the what and why; the technical team owns the how. Support configuration, adoption and optimisation of our GTM systems and tools. Who are we looking for? You're a commercially minded, data driven operator who thrives on bringing structure, insight and improvement to fast moving environments. You will bring: 3-7 years' experience in Revenue Operations, Sales Operations or GTM Strategy within a B2B tech or SaaS environment. Strong data and analytics fluency - ideally including SQL, BI tools and spreadsheet modelling. Experience building dashboards, reports and commercial playbooks that drive action. Confidence partnering with senior commercial leaders and influencing decision making. Familiarity with AI/automation platforms - not as an engineer, but as someone who can design workflows and evaluate what "good" looks like. A strong understanding of SaaS revenue mechanics, pipeline management and sales processes. Hands on experience with CRM or GTM systems (e.g., HubSpot, Salesforce, Outreach). Excellent communication skills and the ability to translate complexity into clarity. What's in it for you? A competitive salary reflective of your experience Hybrid working model, with 2-3 days a week based in our office in St Albans 25 days annual leave plus bank holidays, and your birthday off Inclusive Private Medical Insurance and mental health support Group Life Insurance Enhanced family friendly policies Regular social events and team activities
Apr 17, 2026
Full time
Who are we? At Omniplex Learning, our mission is simple - to help organisations unlock their potential through exceptional digital learning, all in one place. As we reach an exciting stage in our growth, we're looking for a RevOps Manager who can create cohesion and clarity across our commercial activity, strengthening how we make decisions, prioritise work and drive performance. This is a newly created role and the first RevOps hire in the business, and you'll report directly into our Director of Business Operations, with a dotted line to our Chief Revenue Officer. What will you do? As RevOps Manager, you will shape the data, insights and processes that underpin our go to market success. You will: Surface market trends, intent signals and whitespace opportunities to help our commercial teams prioritise the highest value prospects. Own and refine our Ideal Customer Profile (ICP), ensuring our targeting evolves with the market and product strategy. Design and maintain dashboards to provide Sales Managers with clear, actionable insights on pipeline health, deal velocity, renewal risk and performance trends. Analyse patterns in won and lost deals to strengthen forecasting and qualification, and translate these into practical playbooks and executable commercial plays. Act as the link between Sales and Technology - Identify and scope automation opportunities, working with Business Systems Analysts to turn commercial challenges into workflow designs. Work with BSAs to specify AI agent configurations across our GTM stack (HubSpot, Salesforce, Outreach) - you define the what and why; the technical team owns the how. Support configuration, adoption and optimisation of our GTM systems and tools. Who are we looking for? You're a commercially minded, data driven operator who thrives on bringing structure, insight and improvement to fast moving environments. You will bring: 3-7 years' experience in Revenue Operations, Sales Operations or GTM Strategy within a B2B tech or SaaS environment. Strong data and analytics fluency - ideally including SQL, BI tools and spreadsheet modelling. Experience building dashboards, reports and commercial playbooks that drive action. Confidence partnering with senior commercial leaders and influencing decision making. Familiarity with AI/automation platforms - not as an engineer, but as someone who can design workflows and evaluate what "good" looks like. A strong understanding of SaaS revenue mechanics, pipeline management and sales processes. Hands on experience with CRM or GTM systems (e.g., HubSpot, Salesforce, Outreach). Excellent communication skills and the ability to translate complexity into clarity. What's in it for you? A competitive salary reflective of your experience Hybrid working model, with 2-3 days a week based in our office in St Albans 25 days annual leave plus bank holidays, and your birthday off Inclusive Private Medical Insurance and mental health support Group Life Insurance Enhanced family friendly policies Regular social events and team activities
