Yorkshire Building Society Group
Bradford, Yorkshire
As our next Network Services Lead, you'll effectively lead and develop a team that provides the design, delivery and operation of the data network platforms across YBS. You'll join a likeminded team in our Bradford based Technology Infrastructure function. About the role Provide technical direction, leadership and expertise for delivery and support of Network data and security infrastructure and services across YBS. Collaborate with Technology Architecture and drive the architecture and design of current and future Network Services infrastructure. Develop and manage the Network infrastructure roadmap to ensure products and services are maintained, upgraded and replaced in accordance with the product lifecycle. Act as a technical escalation for the network services team, taking ownership of incidents, problems, project delivery and support issues to ensure service availability, capacity and performance. Lead supplier relationships, liaise with service management teams and communicate with stakeholders to deliver technical solutions, service improvements and to deliver robust and compliant platforms and solutions. About you Proven track record in the effective leadership of a team of highly skilled Network and Security specialists. Ability to clearly articulate complex technical subjects and present solutions to senior level management. Understanding of outsourcing methodologies and operating models and expertise in managing complex contracts and Service Level Agreements (SLAs). Excellent working knowledge of network and security technologies would be desirable, but not essential. This includes: Network switching and routing across Cisco hardware and software, Cisco Meraki Software Defined WAN, Software defined LAN and network segmentation, Data Centre and cloud connectivity, Wireless networks, Checkpoint and Cisco security products and F5 application delivery controllers. About us At YBS we don't have shareholders, we have members. We care about people and that includes you. So here, you'll be respected for who you are, you'll be able to bring your whole self to work, and you'll have everything you need to build a long and rewarding career. Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it's finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We're happy to talk flexible working and you can reach out to us anytime to discuss this during the recruitment process. Development. We want you to feel challenged here. Whatever your ambitions, we're committed to helping you develop your skills and move ahead in your career journey. From day one, we'll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly. Inclusivity. We're passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you'll go the extra mile to help our members, you'll fit right in and feel you belong here. About our Benefits We offer lots of fantastic rewards that you can make the most of in and out of work, including: Holiday. You'll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days. Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals we're all rewarded with an on-target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%). Pension. We know how important it is to save towards the future, that's why we'll contribute up to 11% into your YBS pension. Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you'll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans. My Benefits. When you join YBS you'll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts. Ready to apply? If you're excited about this role and want to be part of the YBS team, click apply now to send us your application. Want more information? If you have any questions about this role, please contact Tazafia Mahmood at . Please note applications are reviewed frequently therefore this role may close prior to the advertised closing date.
Feb 16, 2025
Full time
As our next Network Services Lead, you'll effectively lead and develop a team that provides the design, delivery and operation of the data network platforms across YBS. You'll join a likeminded team in our Bradford based Technology Infrastructure function. About the role Provide technical direction, leadership and expertise for delivery and support of Network data and security infrastructure and services across YBS. Collaborate with Technology Architecture and drive the architecture and design of current and future Network Services infrastructure. Develop and manage the Network infrastructure roadmap to ensure products and services are maintained, upgraded and replaced in accordance with the product lifecycle. Act as a technical escalation for the network services team, taking ownership of incidents, problems, project delivery and support issues to ensure service availability, capacity and performance. Lead supplier relationships, liaise with service management teams and communicate with stakeholders to deliver technical solutions, service improvements and to deliver robust and compliant platforms and solutions. About you Proven track record in the effective leadership of a team of highly skilled Network and Security specialists. Ability to clearly articulate complex technical subjects and present solutions to senior level management. Understanding of outsourcing methodologies and operating models and expertise in managing complex contracts and Service Level Agreements (SLAs). Excellent working knowledge of network and security technologies would be desirable, but not essential. This includes: Network switching and routing across Cisco hardware and software, Cisco Meraki Software Defined WAN, Software defined LAN and network segmentation, Data Centre and cloud connectivity, Wireless networks, Checkpoint and Cisco security products and F5 application delivery controllers. About us At YBS we don't have shareholders, we have members. We care about people and that includes you. So here, you'll be respected for who you are, you'll be able to bring your whole self to work, and you'll have everything you need to build a long and rewarding career. Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it's finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We're happy to talk flexible working and you can reach out to us anytime to discuss this during the recruitment process. Development. We want you to feel challenged here. Whatever your ambitions, we're committed to helping you develop your skills and move ahead in your career journey. From day one, we'll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly. Inclusivity. We're passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you'll go the extra mile to help our members, you'll fit right in and feel you belong here. About our Benefits We offer lots of fantastic rewards that you can make the most of in and out of work, including: Holiday. You'll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days. Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals we're all rewarded with an on-target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%). Pension. We know how important it is to save towards the future, that's why we'll contribute up to 11% into your YBS pension. Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you'll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans. My Benefits. When you join YBS you'll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts. Ready to apply? If you're excited about this role and want to be part of the YBS team, click apply now to send us your application. Want more information? If you have any questions about this role, please contact Tazafia Mahmood at . Please note applications are reviewed frequently therefore this role may close prior to the advertised closing date.
Be part of something altogether life-changing! Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity - so you can grow your career and expand your skills in the long term. Cytiva is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health. This position is part of the Quality assurance department located in Newquay and will be a full time on-site roll. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery. What you will do: Problem solving including NC investigations and root cause. Complaint investigations Manufacturing line quality support Coordination and reporting of relevant failure investigations and subsequent corrective and preventive actions and reviewing effectiveness of these. Manage complaint investigations identifying improvement opportunities Lead Complaint reduction projects to completion Support Cost reduction programmes and lead projects where appropriate Support and Lead the operations teams and Engineers when required in the evaluation, trending and reporting of internal and external non-conformances to establish priorities and identify common threads aimed at a continuous reduction in internal non-conformance occurrences via internal or supplier process improvements Work with the Engineers to collect, analyse, trend and report data on rejects from routine production inspection and QC tests and related processes to establish improvement priorities and identify common threads aimed at a reduction in external complaints. Work with QA Specialists and others as appropriate to ensure that production inspections and QC tests are aligned with customer needs. Ensure required processes, practices and standards in production, quality control and related areas are validated, and continuously improved working with unit managers, manufacturing engineers and team leaders to achieve this. Who you are: Essential Qualifications/Education: Degree in Engineering Science or Math's or equivalent quality accreditation/qualification Experience in cGMP or ISO quality system manufacturing environment. Knowledge in Regulatory, Compliance Systems and Standards Supervisory experience Experience with Root Cause Analysis Tools, Lean Manufacturing, DBS and or Six Sigma Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit . At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Feb 16, 2025
Full time
Be part of something altogether life-changing! Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity - so you can grow your career and expand your skills in the long term. Cytiva is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health. This position is part of the Quality assurance department located in Newquay and will be a full time on-site roll. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery. What you will do: Problem solving including NC investigations and root cause. Complaint investigations Manufacturing line quality support Coordination and reporting of relevant failure investigations and subsequent corrective and preventive actions and reviewing effectiveness of these. Manage complaint investigations identifying improvement opportunities Lead Complaint reduction projects to completion Support Cost reduction programmes and lead projects where appropriate Support and Lead the operations teams and Engineers when required in the evaluation, trending and reporting of internal and external non-conformances to establish priorities and identify common threads aimed at a continuous reduction in internal non-conformance occurrences via internal or supplier process improvements Work with the Engineers to collect, analyse, trend and report data on rejects from routine production inspection and QC tests and related processes to establish improvement priorities and identify common threads aimed at a reduction in external complaints. Work with QA Specialists and others as appropriate to ensure that production inspections and QC tests are aligned with customer needs. Ensure required processes, practices and standards in production, quality control and related areas are validated, and continuously improved working with unit managers, manufacturing engineers and team leaders to achieve this. Who you are: Essential Qualifications/Education: Degree in Engineering Science or Math's or equivalent quality accreditation/qualification Experience in cGMP or ISO quality system manufacturing environment. Knowledge in Regulatory, Compliance Systems and Standards Supervisory experience Experience with Root Cause Analysis Tools, Lean Manufacturing, DBS and or Six Sigma Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit . At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Global Senior Technical Account Manager, GFS At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, Serverless and more. The TAM works with customers as a trusted advisor to enable their cloud journey and grow their knowledge of AWS cloud services and technologies to support their business goals. As we continue to rapidly expand AWS's Enterprise Support organization you'll have plenty of opportunities to develop your technical, consulting, operational and leadership skills. You'll work with talented cloud technologists whilst expanding your knowledge of AWS products. You'll also have the chance to receive mentorship and active support to achieve AWS certifications. This role is within our Strategic Industries team. The Strategic Industries team is responsible for strategic accounts and seven industry business units across global verticals - Financial Services, Industrial and Manufacturing, Media and Entertainment, Telecom, Healthcare and Life Sciences, Energy and Utility, and Automotive. This role is in the Financial Services vertical. We're looking for someone with experience in the Contact center & Telecom domain to help our customers achieve operational excellence on Amazon Connect at scale. You'll provide strategic guidance to customers on the implementation and operations of Amazon Connect, applying your knowledge of best practices to reduce operational risk, increase governance, and allow customers to get the most out of their Amazon Connect implementation. The TAM is the centrepiece of value to our Enterprise Support customers, working alongside the broader dedicated account team. If you wish to be at the forefront of customer strategies and innovation, come join us! Key job responsibilities: Develop trusting relationships with customers, understand their business needs/drivers, review service disruptions, provide monthly/quarterly metrics and assist with pre-launch planning. Utilize technical skills to solve difficult support issues and technical challenges. Provide customers with technical expertise in your domain to achieve operational excellence in security, resilience, and efficiency. Understand operational parameters and troubleshooting processes for customer issues and escalations. Advocate for customer needs to overcome adoption blockers and drive new feature development. Improve customer capabilities by running workshops, operations, and architecture reviews. Ensure AWS environments remain operationally healthy whilst reducing costs and driving efficiencies to mitigate risks in customer operations plans and product adoption. Work with customers across all levels from developers through to C-Suite executives. Collaborate across multiple functions within AWS, such as: Solutions Architects, Business Developers, Professional Services Consultants, Global TAM teams, and Sales Account Managers. A day in the life: In this role, you'll leverage your technical knowledge to ensure our customers' Amazon Connect implementations are flexible, scalable, and resilient on the AWS platform. As a trusted advisor, you'll play a pivotal role in ensuring customer success as they migrate their workloads to the cloud, ensuring their operational excellence on AWS. This includes providing deep process and technical expertise to help customers overcome complex operational challenges. With your in-depth operations experience and knowledge, you'll guide customers in understanding and implementing best practices for operating in the cloud. This involves assisting customers in mitigating operational risks using scalable and cost-effective solutions on AWS. About the team: Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS: Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture: Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. Minimum qualifications: Experience in design/implementation/operations/consulting with distributed applications. Experience in technical engineering. Experience in a 24x7 operational services or support environment. Experience in internal enterprise or external customer-facing environment as a technical lead. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit our website for more information.
Feb 16, 2025
Full time
Global Senior Technical Account Manager, GFS At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, Serverless and more. The TAM works with customers as a trusted advisor to enable their cloud journey and grow their knowledge of AWS cloud services and technologies to support their business goals. As we continue to rapidly expand AWS's Enterprise Support organization you'll have plenty of opportunities to develop your technical, consulting, operational and leadership skills. You'll work with talented cloud technologists whilst expanding your knowledge of AWS products. You'll also have the chance to receive mentorship and active support to achieve AWS certifications. This role is within our Strategic Industries team. The Strategic Industries team is responsible for strategic accounts and seven industry business units across global verticals - Financial Services, Industrial and Manufacturing, Media and Entertainment, Telecom, Healthcare and Life Sciences, Energy and Utility, and Automotive. This role is in the Financial Services vertical. We're looking for someone with experience in the Contact center & Telecom domain to help our customers achieve operational excellence on Amazon Connect at scale. You'll provide strategic guidance to customers on the implementation and operations of Amazon Connect, applying your knowledge of best practices to reduce operational risk, increase governance, and allow customers to get the most out of their Amazon Connect implementation. The TAM is the centrepiece of value to our Enterprise Support customers, working alongside the broader dedicated account team. If you wish to be at the forefront of customer strategies and innovation, come join us! Key job responsibilities: Develop trusting relationships with customers, understand their business needs/drivers, review service disruptions, provide monthly/quarterly metrics and assist with pre-launch planning. Utilize technical skills to solve difficult support issues and technical challenges. Provide customers with technical expertise in your domain to achieve operational excellence in security, resilience, and efficiency. Understand operational parameters and troubleshooting processes for customer issues and escalations. Advocate for customer needs to overcome adoption blockers and drive new feature development. Improve customer capabilities by running workshops, operations, and architecture reviews. Ensure AWS environments remain operationally healthy whilst reducing costs and driving efficiencies to mitigate risks in customer operations plans and product adoption. Work with customers across all levels from developers through to C-Suite executives. Collaborate across multiple functions within AWS, such as: Solutions Architects, Business Developers, Professional Services Consultants, Global TAM teams, and Sales Account Managers. A day in the life: In this role, you'll leverage your technical knowledge to ensure our customers' Amazon Connect implementations are flexible, scalable, and resilient on the AWS platform. As a trusted advisor, you'll play a pivotal role in ensuring customer success as they migrate their workloads to the cloud, ensuring their operational excellence on AWS. This includes providing deep process and technical expertise to help customers overcome complex operational challenges. With your in-depth operations experience and knowledge, you'll guide customers in understanding and implementing best practices for operating in the cloud. This involves assisting customers in mitigating operational risks using scalable and cost-effective solutions on AWS. About the team: Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS: Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture: Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. Minimum qualifications: Experience in design/implementation/operations/consulting with distributed applications. Experience in technical engineering. Experience in a 24x7 operational services or support environment. Experience in internal enterprise or external customer-facing environment as a technical lead. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit our website for more information.
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? At Travelers, we create trusted strategic products and services to unlock the power of our data. Travelers Data Engineering team constructs pipelines that contextualize and provide easy access to data by the entire enterprise. As a Senior Manager for Data Engineering you will lead and mentor Data Management team members to achieve planned development and implementation goals and provide optimum supports for all applications within the teams' remit. Covering the design and build of data solutions which capture, explore, transform and utilize data to support Artificial intelligence and business intelligence/insights. You will also liaise with the business and other appropriate departmental managers to identify and implement resilient software applications which meet the needs of the business sponsors. For all applications ensure that the appropriate ongoing IT support requirements are in place. What Will You Do? As a Senior member of the Technology Application and Data Management Group ensure that appropriate resources (for Technology and the business) and budget are available to projects as necessary. To plan and subsequently oversee, the activities and personal development of all team members. Define together with the product owner, the business user requirements and specify, design and develop appropriate solutions ensuring that, where possible, the Travelers preferred design methodologies and software platforms are used. Engage with enterprise architects who oversee the various consumption patterns, platforms and application infrastructure. To implement and develop analytic data products, data movement and data persistence capability and their ongoing support and maintenance. Oversee the operationalizing and automating of all capabilities to ensure secure, supported and scalable solutions. To work with internal/external systems development resources to successfully implement IT solutions. Liaise with software suppliers for support and release of proprietary systems. To ensure that, where applicable, development / implementation schedules are adhered to. To ensure that the team is aware of and adheres to Travelers development lifecycle standards and procedures. To train users to ensure that systems are used effectively. To guide and coach team members to ensure knowledge sharing and to accelerate career development. Be aware of synergies that may be applicable across group members. Provide project updates to line manager and business sponsor on a regular basis, giving details of project status, issues and next period targets. To remain familiar with new technologies and relevant developments in the insurance industry, especially the use of Cloud and AI. Perform other duties as assigned. What Will Our Ideal Candidate Have? Significant experience within Insurance IT, ideally within the Lloyd's Insurance Market. Experience of managing the workloads of a very busy team from project inception through to implementation. Ability to communicate at all levels within the business. Good organizational and administrative skills. Experience of working with third party providers. Key Knowledge of relevant: Lloyds Insurance and Reinsurance Finance GAAP Accounting and Actuarial Reserve Lloyds Regulatory Reports Databases (Data Warehouse, T-SQL, SSIS, SQL Server 2019) ETL Process with Databricks Programming languages (e.g. Python) AWS Skills Agile methodologies and Jira preferable MS Office products (e.g. Access, Excel) What is a Must Have? Bachelor's degree or comprehensive relevant data and analytics, and/or data management experience. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Feb 16, 2025
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? At Travelers, we create trusted strategic products and services to unlock the power of our data. Travelers Data Engineering team constructs pipelines that contextualize and provide easy access to data by the entire enterprise. As a Senior Manager for Data Engineering you will lead and mentor Data Management team members to achieve planned development and implementation goals and provide optimum supports for all applications within the teams' remit. Covering the design and build of data solutions which capture, explore, transform and utilize data to support Artificial intelligence and business intelligence/insights. You will also liaise with the business and other appropriate departmental managers to identify and implement resilient software applications which meet the needs of the business sponsors. For all applications ensure that the appropriate ongoing IT support requirements are in place. What Will You Do? As a Senior member of the Technology Application and Data Management Group ensure that appropriate resources (for Technology and the business) and budget are available to projects as necessary. To plan and subsequently oversee, the activities and personal development of all team members. Define together with the product owner, the business user requirements and specify, design and develop appropriate solutions ensuring that, where possible, the Travelers preferred design methodologies and software platforms are used. Engage with enterprise architects who oversee the various consumption patterns, platforms and application infrastructure. To implement and develop analytic data products, data movement and data persistence capability and their ongoing support and maintenance. Oversee the operationalizing and automating of all capabilities to ensure secure, supported and scalable solutions. To work with internal/external systems development resources to successfully implement IT solutions. Liaise with software suppliers for support and release of proprietary systems. To ensure that, where applicable, development / implementation schedules are adhered to. To ensure that the team is aware of and adheres to Travelers development lifecycle standards and procedures. To train users to ensure that systems are used effectively. To guide and coach team members to ensure knowledge sharing and to accelerate career development. Be aware of synergies that may be applicable across group members. Provide project updates to line manager and business sponsor on a regular basis, giving details of project status, issues and next period targets. To remain familiar with new technologies and relevant developments in the insurance industry, especially the use of Cloud and AI. Perform other duties as assigned. What Will Our Ideal Candidate Have? Significant experience within Insurance IT, ideally within the Lloyd's Insurance Market. Experience of managing the workloads of a very busy team from project inception through to implementation. Ability to communicate at all levels within the business. Good organizational and administrative skills. Experience of working with third party providers. Key Knowledge of relevant: Lloyds Insurance and Reinsurance Finance GAAP Accounting and Actuarial Reserve Lloyds Regulatory Reports Databases (Data Warehouse, T-SQL, SSIS, SQL Server 2019) ETL Process with Databricks Programming languages (e.g. Python) AWS Skills Agile methodologies and Jira preferable MS Office products (e.g. Access, Excel) What is a Must Have? Bachelor's degree or comprehensive relevant data and analytics, and/or data management experience. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Responsibilities The UK Sales Director will play a pivotal role in shaping and executing Cassina's sales strategy with focus on business development in both the wholesale and retail sectors, leading a dedicated team of sales professionals, fostering a culture of high performance and establishing strong partnerships to drive sustainable revenue growth, whilst embracing a Retail Excellence vision to ensure best in class client experience. The UK Sales Director will be responsible for managing the A&D network regarding Cappellini and Zanotta brands as well, nurturing existing relationships with the local community of architects and designers as well as building potential opportunities to further develop the business. The UK Sales Director reports directly to the Global Retail Director and functionally to the Italy, France, BeLux & UK Sales Director. Main activities Collaborate with the executive team to develop a comprehensive sales strategy aligned with the company's overall goals and objectives; Guarantee that the stores provide best in class luxury experience and outstanding level of service; Identify new business opportunities and potential market segments for expansion in both wholesale and retail channels; Build and maintain strong relationships with existing and potential wholesale and retail clients to drive customer loyalty whilst increasing revenues, in alignment with the Global Wholesale and Retail strategy; Lead, mentor, and inspire the sales team, fostering a culture of excellence, continuous improvement, and accountability; Set ambitious sales targets for the team, conduct regular performance evaluations and offer coaching and training to optimize individual and team performance; Utilize data-driven insights to create accurate sales forecasts, monitor progress, and make strategic adjustments as needed; Provide timely and comprehensive sales reports to the executive team, highlighting achievements and areas for improvement; Organize store events and appointments for the A&D community and clients; Support and participate in the planning and attending of company training activities, as well as client engagement events; Ensure the achievement of the target P&L of the Stores by effective management of both top-line and cost-management; Monitor all key performance indicators (KPIs) to gauge success and identify areas for improvement (dealers turnover and margin, stores traffic, quote generation, conversion, discounts and margins); Collaborate closely with marketing, product, and operations teams to ensure a seamless end-to-end customer experience and leverage cross-functional expertise to identify and capitalize on potential synergies and revenue opportunities; Ensure real-time reporting to Headquarter by guaranteeing the use of the company information system and other reporting/CRM tools, providing all relevant information regarding sales quotes, leads, client visits; Ensure all administration, reporting and financial management is of the highest order. Experience and Education Bachelor's degree in interior design, architecture or hospitality preferred; Min. 5 years' experience in the role, preferably selling luxury furnishing products; Existing relationships within the top A&D firms in London; Solid experience within retail field; Proven sales experience; Excellent computer skills (MS Office Suite) and good knowledge of CRM tools. Technical and Soft skills Excellent interpersonal and communication skills - both verbal and written; Self-motivated and self-directional; Interior design savvy, with a genuine interest in creating beautiful spaces; Ability to manage time and prioritise tasks; Proactive approach to problem-solving and delivering on client's expectations; Good management and leadership skills; Ability to motivate team members; Ability to work independently and under pressure, whilst also being a team-player; Possess entrepreneurial spirit with the highest level of integrity. Work location : London (UK) Our company is an equal opportunity employer. Interested candidates can send their CV with authorization for EU 2016/679 (GDPR).
Feb 16, 2025
Full time
Responsibilities The UK Sales Director will play a pivotal role in shaping and executing Cassina's sales strategy with focus on business development in both the wholesale and retail sectors, leading a dedicated team of sales professionals, fostering a culture of high performance and establishing strong partnerships to drive sustainable revenue growth, whilst embracing a Retail Excellence vision to ensure best in class client experience. The UK Sales Director will be responsible for managing the A&D network regarding Cappellini and Zanotta brands as well, nurturing existing relationships with the local community of architects and designers as well as building potential opportunities to further develop the business. The UK Sales Director reports directly to the Global Retail Director and functionally to the Italy, France, BeLux & UK Sales Director. Main activities Collaborate with the executive team to develop a comprehensive sales strategy aligned with the company's overall goals and objectives; Guarantee that the stores provide best in class luxury experience and outstanding level of service; Identify new business opportunities and potential market segments for expansion in both wholesale and retail channels; Build and maintain strong relationships with existing and potential wholesale and retail clients to drive customer loyalty whilst increasing revenues, in alignment with the Global Wholesale and Retail strategy; Lead, mentor, and inspire the sales team, fostering a culture of excellence, continuous improvement, and accountability; Set ambitious sales targets for the team, conduct regular performance evaluations and offer coaching and training to optimize individual and team performance; Utilize data-driven insights to create accurate sales forecasts, monitor progress, and make strategic adjustments as needed; Provide timely and comprehensive sales reports to the executive team, highlighting achievements and areas for improvement; Organize store events and appointments for the A&D community and clients; Support and participate in the planning and attending of company training activities, as well as client engagement events; Ensure the achievement of the target P&L of the Stores by effective management of both top-line and cost-management; Monitor all key performance indicators (KPIs) to gauge success and identify areas for improvement (dealers turnover and margin, stores traffic, quote generation, conversion, discounts and margins); Collaborate closely with marketing, product, and operations teams to ensure a seamless end-to-end customer experience and leverage cross-functional expertise to identify and capitalize on potential synergies and revenue opportunities; Ensure real-time reporting to Headquarter by guaranteeing the use of the company information system and other reporting/CRM tools, providing all relevant information regarding sales quotes, leads, client visits; Ensure all administration, reporting and financial management is of the highest order. Experience and Education Bachelor's degree in interior design, architecture or hospitality preferred; Min. 5 years' experience in the role, preferably selling luxury furnishing products; Existing relationships within the top A&D firms in London; Solid experience within retail field; Proven sales experience; Excellent computer skills (MS Office Suite) and good knowledge of CRM tools. Technical and Soft skills Excellent interpersonal and communication skills - both verbal and written; Self-motivated and self-directional; Interior design savvy, with a genuine interest in creating beautiful spaces; Ability to manage time and prioritise tasks; Proactive approach to problem-solving and delivering on client's expectations; Good management and leadership skills; Ability to motivate team members; Ability to work independently and under pressure, whilst also being a team-player; Possess entrepreneurial spirit with the highest level of integrity. Work location : London (UK) Our company is an equal opportunity employer. Interested candidates can send their CV with authorization for EU 2016/679 (GDPR).
Who are Benefex? We are a fast-moving technology company and one of the most successful providers of online reward and benefits solutions in the UK. We believe no one comes to work to do a bad job or be actively disengaged, and that technology is instrumental in providing an exceptional employee experience. We are striving to create seamless but tangible interactions between employers and employees, making work a rewarding place for every single one of us. To help us on our quest to be the best, we need brilliant people on board and that's where you come in. Why should you apply? Impactful work: Make a real difference by ensuring the stability and performance of a platform used by millions. Work on integrations that enable our customers to have an exceptional experience on the OneHub platform. Challenging and dynamic environment: Continuously learn and grow while tackling complex technical problems. Specifically further your knowledge of APIs. Collaborative team: Work with a passionate and supportive team of engineers in the Philippines and the UK. Top 10 Employer, Sunday Times Best Places to Work Awards Work for a profitable, fast-growing market leader in the online reward and benefits space. Please note we are unable to offer visa sponsorship and require people to be based in the UK or Ireland for this position. Great benefits: £75,000-90,000 Tech setup of your choice (MacBook Pro or equivalent, monitors, etc.) £/€800 annual learning budget, plus two hours per week as 'Focus Fridays'. Flexible work - choose a working setup that works for you, our only ask is to see you once a quarter in our UK HQ. 25 days holiday plus your local bank holidays. Your birthday off. Two half day wellbeing days. Healthcare cash plan to cover the costs of day-to-day healthcare. Employee Assistance Plan 24/7 365 support. Income Protection (75%) and life assurance (4x salary). Pension scheme. Enhanced parental leave package - 26 weeks fully paid maternity leave and 4 weeks fully paid paternity leave. £50 monthly allowance to spend on whatever takes your fancy, your very own Benefex card will be topped up at the start of each month! Role Overview We're looking for a Senior Backend Engineer to join our API Gateway team. Someone with expertise in designing and developing world-class integrations with enterprise HR systems such as Workday and SuccessFactors. If you are passionate about integrations, APIs, and understand the transformative power of robust system connections, this is a great opportunity for you to progress your career. Responsibilities Take a hands-on role and drive the design of our integration solutions, working closely with the Principal Engineer on architecture and technical direction. Guide and execute the development and implementation of integrations with Workday, SuccessFactors, and similar HR systems, providing technical oversight and mentorship to other engineers. Develop and optimise well-structured, scalable, and maintainable REST APIs using Java and Spring Boot, adhering to established industry-leading best practices. Collaborate with product teams, other engineers, and the Principal Backend Engineer to implement integration requirements. Produce comprehensive and clear API documentation (OpenAPI). Work closely with other Java engineers to help craft the correct design concepts for our integration solutions. Implement and maintain authentication and authorization mechanisms (OAuth, OpenID Connect) to ensure secure data exchange. What are we looking for? Extensive experience in building high-performance backend systems with Java Spring Boot. Proven experience or knowledge of Workday APIs and previous experience integrating with Workday or SuccessFactors is highly desirable. Solid experience with REST API design concepts and best practices. Ability to create and maintain comprehensive API documentation (OpenAPI) and other technical documentation. Experience in mentoring or leading a team, with the ability to motivate, guide, and foster technical growth in others. Hands-on experience working with CI/CD pipelines (CircleCI or similar). Collaboration: Ability to work effectively with cross-functional and remote teams, including Java Spring Boot engineers, to deliver cohesive solutions. Proactive Problem-Solving: A resourceful approach to tackling complex challenges and driving projects forward with minimal guidance. Technical Excellence: A strong advocate for clean code, best practices, and high-quality software development. Bonus Points: Demonstrable interest in exploring new technologies and a continuous improvement mindset. Experience with cloud technologies and concepts (GCP, or similar), especially in the context of deploying and scaling APIs. Practical experience with messaging systems (Google Cloud Pub/Sub, RabbitMQ, or similar). Experience with infrastructure as code (IaC) tools (Terraform). Experience with Okta or other identity management solutions. Even if you don't meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow. We also offer a variety of other roles, so please check out our careers page to see if there is something else that might be a good fit for you. Our interview process Benefex understands the need to have a fast and efficient process; the below will all be completed in the shortest time possible, typically a 2-2.5 week timeframe. Initial informal call with the Talent team. Interview with our Engineering Director 30-45 min. Technical Task. Technical Interview - 60 min. Final interview with VP of Engineering - 30-45 min. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer. We are a proud member of the Disability Confident employer scheme. If you require any reasonable adjustments at any stage during the recruitment process, please let us know with your application.
Feb 16, 2025
Full time
Who are Benefex? We are a fast-moving technology company and one of the most successful providers of online reward and benefits solutions in the UK. We believe no one comes to work to do a bad job or be actively disengaged, and that technology is instrumental in providing an exceptional employee experience. We are striving to create seamless but tangible interactions between employers and employees, making work a rewarding place for every single one of us. To help us on our quest to be the best, we need brilliant people on board and that's where you come in. Why should you apply? Impactful work: Make a real difference by ensuring the stability and performance of a platform used by millions. Work on integrations that enable our customers to have an exceptional experience on the OneHub platform. Challenging and dynamic environment: Continuously learn and grow while tackling complex technical problems. Specifically further your knowledge of APIs. Collaborative team: Work with a passionate and supportive team of engineers in the Philippines and the UK. Top 10 Employer, Sunday Times Best Places to Work Awards Work for a profitable, fast-growing market leader in the online reward and benefits space. Please note we are unable to offer visa sponsorship and require people to be based in the UK or Ireland for this position. Great benefits: £75,000-90,000 Tech setup of your choice (MacBook Pro or equivalent, monitors, etc.) £/€800 annual learning budget, plus two hours per week as 'Focus Fridays'. Flexible work - choose a working setup that works for you, our only ask is to see you once a quarter in our UK HQ. 25 days holiday plus your local bank holidays. Your birthday off. Two half day wellbeing days. Healthcare cash plan to cover the costs of day-to-day healthcare. Employee Assistance Plan 24/7 365 support. Income Protection (75%) and life assurance (4x salary). Pension scheme. Enhanced parental leave package - 26 weeks fully paid maternity leave and 4 weeks fully paid paternity leave. £50 monthly allowance to spend on whatever takes your fancy, your very own Benefex card will be topped up at the start of each month! Role Overview We're looking for a Senior Backend Engineer to join our API Gateway team. Someone with expertise in designing and developing world-class integrations with enterprise HR systems such as Workday and SuccessFactors. If you are passionate about integrations, APIs, and understand the transformative power of robust system connections, this is a great opportunity for you to progress your career. Responsibilities Take a hands-on role and drive the design of our integration solutions, working closely with the Principal Engineer on architecture and technical direction. Guide and execute the development and implementation of integrations with Workday, SuccessFactors, and similar HR systems, providing technical oversight and mentorship to other engineers. Develop and optimise well-structured, scalable, and maintainable REST APIs using Java and Spring Boot, adhering to established industry-leading best practices. Collaborate with product teams, other engineers, and the Principal Backend Engineer to implement integration requirements. Produce comprehensive and clear API documentation (OpenAPI). Work closely with other Java engineers to help craft the correct design concepts for our integration solutions. Implement and maintain authentication and authorization mechanisms (OAuth, OpenID Connect) to ensure secure data exchange. What are we looking for? Extensive experience in building high-performance backend systems with Java Spring Boot. Proven experience or knowledge of Workday APIs and previous experience integrating with Workday or SuccessFactors is highly desirable. Solid experience with REST API design concepts and best practices. Ability to create and maintain comprehensive API documentation (OpenAPI) and other technical documentation. Experience in mentoring or leading a team, with the ability to motivate, guide, and foster technical growth in others. Hands-on experience working with CI/CD pipelines (CircleCI or similar). Collaboration: Ability to work effectively with cross-functional and remote teams, including Java Spring Boot engineers, to deliver cohesive solutions. Proactive Problem-Solving: A resourceful approach to tackling complex challenges and driving projects forward with minimal guidance. Technical Excellence: A strong advocate for clean code, best practices, and high-quality software development. Bonus Points: Demonstrable interest in exploring new technologies and a continuous improvement mindset. Experience with cloud technologies and concepts (GCP, or similar), especially in the context of deploying and scaling APIs. Practical experience with messaging systems (Google Cloud Pub/Sub, RabbitMQ, or similar). Experience with infrastructure as code (IaC) tools (Terraform). Experience with Okta or other identity management solutions. Even if you don't meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow. We also offer a variety of other roles, so please check out our careers page to see if there is something else that might be a good fit for you. Our interview process Benefex understands the need to have a fast and efficient process; the below will all be completed in the shortest time possible, typically a 2-2.5 week timeframe. Initial informal call with the Talent team. Interview with our Engineering Director 30-45 min. Technical Task. Technical Interview - 60 min. Final interview with VP of Engineering - 30-45 min. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer. We are a proud member of the Disability Confident employer scheme. If you require any reasonable adjustments at any stage during the recruitment process, please let us know with your application.
Associate Professional Services Cloud Consultant Amazon Web Services (AWS), a leader in Cloud Computing, is seeking interns to join our AWS Professional Services TechU program. This is a unique opportunity to play a key role in a fast-growing business and to deliver value to AWS customers of all sizes from startups to global brands. The skills and experiences you gain will be highly sought after throughout the industry and give you the opportunity for the career of a lifetime. You will gain hands-on experience in cloud computing, develop business acumen, and learn about Amazon's peculiar culture. You will work on projects, have the opportunity to obtain the AWS Cloud Practitioner certification, and attend professional development events. AWS Tech U is an accelerated career development program for recent graduates and early career professionals entering technical roles to advance their skills and help customers design flexible and resilient cloud-based solutions. The 12-month onboarding residency program includes a six-month academic curriculum followed by six months of on-the-job training in the field. While in AWS Tech U, you will learn key technical and professional skills from top AWS subject matter experts that you can use in your career working with AWS's customers. The program offers the opportunity to specialize in an area of interest including: DevOps Specialist - A leader in building advanced computing systems that harness continuous integration/continuous deployment pipelines and utilize the strengths of cloud computing to build scalable and economical systems for clients. Cloud Infrastructure Architect - An expert in cloud-based networking and system rollouts. CIAs specialize in network performance, infrastructure provisioning, and building Application Programming Interfaces (APIs). Application Developer - AppDev resources are specialists in designing applications that run natively in the cloud. They are experts in building programs that run on any number of platforms including virtualized instances, containers, or serverless architecture. Data & Analytics - This role supports our services that leverage data and produce business insights, which may include using Machine Learning/Artificial Intelligence (ML/AI). Helping our customers use and integrate Big Data services in what is arguably our industry's most exciting space. The portfolio of services covers EMR (Hadoop), DynamoDB (NoSQL), MongoDB, and Apache Cassandra. Security Consultant - Supports our services that have a focus on enabling security specialists using AWS Services including Identity Access Management (IAM), GuardDuty, Shield, Key Management Service (KMS), CloudTrail, CloudHSM, Inspector etc. Within AWS, security is job zero, and we believe that solid security practices are the foundation for using the Cloud. We are looking for candidates who are passionate about working with products targeted for security professionals. Come chart your own path at AWS. Key job responsibilities: Build solutions that demonstrate technical breadth and practical knowledge of applicable AWS services. Present technical content to internal and external audiences and collaborate across diverse stakeholder groups to deliver business value for Customers. Contribute to workload discovery, requirements gathering, and preparation of engagement-related presentations. Minimum Requirements: Currently enrolled in, or completed within the last 12 months, an associates, bachelors or master's degree. Experience with one of the following programming languages/technologies: Java, Python, Ruby, Node.js, C, or C++. Experience with one or more of the following: networking fundamentals, security, databases (relational and/or NoSQL), operating systems (Unix, Linux, and/or Windows). Enrolled in a degree in business or a STEM related field such as computer science, computer engineering, information technology or related fields. Experience with software development lifecycle (SDLC) and agile/iterative methodologies. Knowledge of the primary AWS services such as EC2, ELB, RDS, VPC, Route53, and S3. Basic experience setting up cloud environment with AWS. Experience with infrastructure as code, ops automation, and configuration management tools such as Chef, Puppet, or Ansible. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Feb 15, 2025
Full time
Associate Professional Services Cloud Consultant Amazon Web Services (AWS), a leader in Cloud Computing, is seeking interns to join our AWS Professional Services TechU program. This is a unique opportunity to play a key role in a fast-growing business and to deliver value to AWS customers of all sizes from startups to global brands. The skills and experiences you gain will be highly sought after throughout the industry and give you the opportunity for the career of a lifetime. You will gain hands-on experience in cloud computing, develop business acumen, and learn about Amazon's peculiar culture. You will work on projects, have the opportunity to obtain the AWS Cloud Practitioner certification, and attend professional development events. AWS Tech U is an accelerated career development program for recent graduates and early career professionals entering technical roles to advance their skills and help customers design flexible and resilient cloud-based solutions. The 12-month onboarding residency program includes a six-month academic curriculum followed by six months of on-the-job training in the field. While in AWS Tech U, you will learn key technical and professional skills from top AWS subject matter experts that you can use in your career working with AWS's customers. The program offers the opportunity to specialize in an area of interest including: DevOps Specialist - A leader in building advanced computing systems that harness continuous integration/continuous deployment pipelines and utilize the strengths of cloud computing to build scalable and economical systems for clients. Cloud Infrastructure Architect - An expert in cloud-based networking and system rollouts. CIAs specialize in network performance, infrastructure provisioning, and building Application Programming Interfaces (APIs). Application Developer - AppDev resources are specialists in designing applications that run natively in the cloud. They are experts in building programs that run on any number of platforms including virtualized instances, containers, or serverless architecture. Data & Analytics - This role supports our services that leverage data and produce business insights, which may include using Machine Learning/Artificial Intelligence (ML/AI). Helping our customers use and integrate Big Data services in what is arguably our industry's most exciting space. The portfolio of services covers EMR (Hadoop), DynamoDB (NoSQL), MongoDB, and Apache Cassandra. Security Consultant - Supports our services that have a focus on enabling security specialists using AWS Services including Identity Access Management (IAM), GuardDuty, Shield, Key Management Service (KMS), CloudTrail, CloudHSM, Inspector etc. Within AWS, security is job zero, and we believe that solid security practices are the foundation for using the Cloud. We are looking for candidates who are passionate about working with products targeted for security professionals. Come chart your own path at AWS. Key job responsibilities: Build solutions that demonstrate technical breadth and practical knowledge of applicable AWS services. Present technical content to internal and external audiences and collaborate across diverse stakeholder groups to deliver business value for Customers. Contribute to workload discovery, requirements gathering, and preparation of engagement-related presentations. Minimum Requirements: Currently enrolled in, or completed within the last 12 months, an associates, bachelors or master's degree. Experience with one of the following programming languages/technologies: Java, Python, Ruby, Node.js, C, or C++. Experience with one or more of the following: networking fundamentals, security, databases (relational and/or NoSQL), operating systems (Unix, Linux, and/or Windows). Enrolled in a degree in business or a STEM related field such as computer science, computer engineering, information technology or related fields. Experience with software development lifecycle (SDLC) and agile/iterative methodologies. Knowledge of the primary AWS services such as EC2, ELB, RDS, VPC, Route53, and S3. Basic experience setting up cloud environment with AWS. Experience with infrastructure as code, ops automation, and configuration management tools such as Chef, Puppet, or Ansible. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Sr. Software Development Engineer, Fulfillment by Amazon (FBA) Fulfillment by Amazon (FBA) is the Amazon service for world-wide sellers that offers access to Amazon's vast distribution network as a service. As a leader within FBA, you will provide both strategic and tactical oversight to build the features and functionality required to have the best in class offering for sellers. This leader will create mechanisms to drive optimal seller behavior for FBA inventory management, reducing total supply chain costs and making it easier for sellers to get their inventory close to customers, delivering more items with a Prime delivery promise. This leader will invent new ways to deliver value for sellers and their products, while leveraging the scale and innovation of technology from across the Amazon family, including AWS. We operate with the agility of a startup while leveraging enterprise-scale resources, giving our teams the freedom to innovate and experiment. Come, join us and build the future! Key job responsibilities You will solve ambiguous business problems and map them to well designed technical solutions. You will use object-oriented concepts, algorithms and data structures to build systems at Amazon scale. You will design, launch, and re-architect multi-tier systems with large amounts of data. You will quickly adapt to fast-paced development environment with bias towards simple and extensible code. BASIC QUALIFICATIONS 5+ years of non-internship professional software development experience. 5+ years of programming with at least one software programming language experience. 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience. Experience as a mentor, tech lead or leading an engineering team. PREFERRED QUALIFICATIONS 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience. Bachelor's degree in computer science or equivalent. Prior experience architecting, developing and operating large scale distributed systems is a plus. Experience with high-volume transaction processing. Retail/e-commerce system design experience in a global context. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information. Posted: February 14, 2025 (Updated 25 minutes ago) Posted: September 20, 2024 (Updated about 2 hours ago) Posted: February 13, 2025 (Updated about 2 hours ago) Posted: January 2, 2025 (Updated about 6 hours ago) Posted: November 28, 2024 (Updated about 6 hours ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Feb 15, 2025
Full time
Sr. Software Development Engineer, Fulfillment by Amazon (FBA) Fulfillment by Amazon (FBA) is the Amazon service for world-wide sellers that offers access to Amazon's vast distribution network as a service. As a leader within FBA, you will provide both strategic and tactical oversight to build the features and functionality required to have the best in class offering for sellers. This leader will create mechanisms to drive optimal seller behavior for FBA inventory management, reducing total supply chain costs and making it easier for sellers to get their inventory close to customers, delivering more items with a Prime delivery promise. This leader will invent new ways to deliver value for sellers and their products, while leveraging the scale and innovation of technology from across the Amazon family, including AWS. We operate with the agility of a startup while leveraging enterprise-scale resources, giving our teams the freedom to innovate and experiment. Come, join us and build the future! Key job responsibilities You will solve ambiguous business problems and map them to well designed technical solutions. You will use object-oriented concepts, algorithms and data structures to build systems at Amazon scale. You will design, launch, and re-architect multi-tier systems with large amounts of data. You will quickly adapt to fast-paced development environment with bias towards simple and extensible code. BASIC QUALIFICATIONS 5+ years of non-internship professional software development experience. 5+ years of programming with at least one software programming language experience. 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience. Experience as a mentor, tech lead or leading an engineering team. PREFERRED QUALIFICATIONS 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience. Bachelor's degree in computer science or equivalent. Prior experience architecting, developing and operating large scale distributed systems is a plus. Experience with high-volume transaction processing. Retail/e-commerce system design experience in a global context. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information. Posted: February 14, 2025 (Updated 25 minutes ago) Posted: September 20, 2024 (Updated about 2 hours ago) Posted: February 13, 2025 (Updated about 2 hours ago) Posted: January 2, 2025 (Updated about 6 hours ago) Posted: November 28, 2024 (Updated about 6 hours ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Technical Account Manager (Finland), Enterprise Support - EMEA Startups Job ID: AWS EMEA SARL (Finland Branch) At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionality to help businesses scale and grow. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home. The Role An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute strategies to drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Key job responsibilities You'll advise on solutions, provide technical guidance and advocate for the customer. Ensure AWS environments remain operationally healthy whilst reducing cost and complexity. Develop trusting relationships with customers, understanding their business needs and technical challenges. Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management. Consult with a range of partners from developers through to C-suite executives. Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers. With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS. Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning. Solve a variety of problems across different customers as they migrate their workloads to the cloud. Uplift customer capabilities by running workshops, brown bag sessions, etc. BASIC QUALIFICATIONS - Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc. - Understand operational parameters and troubleshooting for a combination of the following: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development. - Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences. - Ability to juggle tasks and projects in a fast-paced environment. - Customer obsessed. PREFERRED QUALIFICATIONS - Professional experience with cloud offerings such as AWS, Azure, Google Cloud Platform etc. - Programming or scripting skills with a combination of Java, Python, Perl, Ruby, C#, and/or PHP a plus but not a requirement. - Previous experience as a Software Engineer, Developer, DevOps Engineer etc. - Understanding of DevOps practices and tools including Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef is a plus. Do you want to be part of history and transform businesses through cloud computing adoption? We would love to hear from you.
Feb 15, 2025
Full time
Technical Account Manager (Finland), Enterprise Support - EMEA Startups Job ID: AWS EMEA SARL (Finland Branch) At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionality to help businesses scale and grow. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home. The Role An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute strategies to drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Key job responsibilities You'll advise on solutions, provide technical guidance and advocate for the customer. Ensure AWS environments remain operationally healthy whilst reducing cost and complexity. Develop trusting relationships with customers, understanding their business needs and technical challenges. Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management. Consult with a range of partners from developers through to C-suite executives. Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers. With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS. Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning. Solve a variety of problems across different customers as they migrate their workloads to the cloud. Uplift customer capabilities by running workshops, brown bag sessions, etc. BASIC QUALIFICATIONS - Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc. - Understand operational parameters and troubleshooting for a combination of the following: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development. - Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences. - Ability to juggle tasks and projects in a fast-paced environment. - Customer obsessed. PREFERRED QUALIFICATIONS - Professional experience with cloud offerings such as AWS, Azure, Google Cloud Platform etc. - Programming or scripting skills with a combination of Java, Python, Perl, Ruby, C#, and/or PHP a plus but not a requirement. - Previous experience as a Software Engineer, Developer, DevOps Engineer etc. - Understanding of DevOps practices and tools including Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef is a plus. Do you want to be part of history and transform businesses through cloud computing adoption? We would love to hear from you.
Join the API Revolution at Gravitee-Where Innovation Meets Growth Since our beginnings in 2015, Gravitee has grown into a global force, recognized as a 2024 Gartner Magic Quadrant Leader for API Management. What started with four developers challenging the complexities of APIs has evolved into a revolutionary platform powering API and event stream ecosystems worldwide. We're driving digital transformation for top enterprises, from Michelin to Roche to Blue Yonder and beyond, offering unmatched control over APIs and event streams. Our rapid growth and leadership in API management are fueled by our team's commitment to excellence and our core values: Passion : We bring excitement to everything we do, constantly innovating to stay ahead of the curve. Do What it Takes : We go above and beyond to help customers and teammates succeed, holding ourselves to the highest standards. Professionalism : We believe in clear, respectful communication and prioritize the needs of our team and customers. Join us on this journey. Be part of a team that's redefining what's possible in API management, and shaping the future of digital transformation. The possibilities are endless-be a part of the revolution! THE ROLE & WHY IT EXISTS Gravitee.io is taking APIs to the next level - we are the premier, open source API platform and we want everyone to know how amazing our software is. To make this happen, we are looking for someone passionate, curious and ambitious. This is where you come in. We are currently recruiting for a Software Engineering Manager to join our growing business. As a Software Engineering Manager, you will oversee multiple engineering teams, driving the delivery of innovative, high-quality software solutions aligned with Gravitee's business goals. You will mentor engineers, foster collaboration, and implement best practices, all while upholding our core values. You will work closely with the Product Management, Architecture, Platform and various Customer Support groups to understand the product vision, requirements, quality issues and architecture. This role demands technical expertise, leadership excellence, and a passion for building cohesive, result-oriented and high-performing teams. You will be instrumental in scaling our products, processes, and people to support Gravitee's growth. WHAT YOU WILL BE DOING Your daily to-do list will feature some or all of the following, but is not limited to: Lead, mentor and grow engineering teams, promoting a culture of innovation, accountability, and continuous improvement. Identify skill gaps and create growth opportunities for team members through coaching and training. Own the successful execution of engineering projects, ensuring timely delivery with high-quality results. Collaborate with Product Management to define technical requirements and align them with business objectives. Oversee the adoption of Agile/Scrum practices to improve team velocity and predictability. Drive technical direction for scalable, maintainable software solutions. Establish and enforce coding standards, code reviews, and best practices. Monitor emerging technologies and recommend opportunities to enhance Gravitee's platform. Implement processes to improve team efficiency and cross-functional collaboration. Monitor and address risks, bottlenecks, and resource needs proactively. Maintain focus on security, performance, and compliance across software development activities. Be proactive in driving the resolution of software quality defects. Align team objectives with product and enterprise objectives. ESSENTIAL SKILLS The right candidate will possess at least the following skills, if not more: Proven experience leading and managing software engineering teams (10+ years in management roles). 3+ years overseeing and managing a software engineering team of at least 8 people. Strong background in modern software development practices, tools, and languages (e.g., Java, JavaScript, Kubernetes, APIs). 5+ years of Java Development experience. Experience and understanding of architecture principles across infrastructure platforms, API, security, data, integration, and application layers. Experience with Agile methodologies and tools like Jira or equivalent. Demonstrated ability to handle ambiguity, prioritise work, and resolve complex technical and organisational challenges. Clear, effective communication with technical and non-technical stakeholders. Highly motivated team player with excellent social, coordination and communication skills. Ability to work in an international multicultural setting. DESIRED SKILLS Additionally, these skills are not required, but preferable: French language skills are a plus. Experience of Large Scale Scrum (LeSS) a plus. Experience working on API Management software and/or Identity and Access Management software and concepts. Familiarity with CI/CD pipelines and DevOps practices. Experience leading distributed or remote teams. Ability to track and act on KPIs to measure team and project performance. Agile, Scrum Master, or technical certifications are a plus. AT GRAVITEE, YOU'LL GET Excellent medical coverage to keep your body and mind healthy. Pension and 401k program options for all locations. Stock option plan for employees. 25 days holiday/vacation in addition to in-country national holidays. 3 mental health days per year with an allowance toward a mood-boosting activity of your choice. Birthday off to celebrate your day. Learn and grow with our professional development allowance to be used to benefit your career. Quarterly outings and an annual off-site in an exciting location! Hybrid culture with options to go in to an office in one of our hubs. Ability to work for one of the fastest-growing companies and alongside some of the most talented people in the API technology sector. A meaningful, progressive, global company culture that is as fun as it is hardworking. Endless growth opportunities. At Gravitee, no employee or applicant will be treated less favorably on the grounds of their sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief. By clicking submit below, you consent to allow Gravitee to store and process the personal information submitted above.
Feb 15, 2025
Full time
Join the API Revolution at Gravitee-Where Innovation Meets Growth Since our beginnings in 2015, Gravitee has grown into a global force, recognized as a 2024 Gartner Magic Quadrant Leader for API Management. What started with four developers challenging the complexities of APIs has evolved into a revolutionary platform powering API and event stream ecosystems worldwide. We're driving digital transformation for top enterprises, from Michelin to Roche to Blue Yonder and beyond, offering unmatched control over APIs and event streams. Our rapid growth and leadership in API management are fueled by our team's commitment to excellence and our core values: Passion : We bring excitement to everything we do, constantly innovating to stay ahead of the curve. Do What it Takes : We go above and beyond to help customers and teammates succeed, holding ourselves to the highest standards. Professionalism : We believe in clear, respectful communication and prioritize the needs of our team and customers. Join us on this journey. Be part of a team that's redefining what's possible in API management, and shaping the future of digital transformation. The possibilities are endless-be a part of the revolution! THE ROLE & WHY IT EXISTS Gravitee.io is taking APIs to the next level - we are the premier, open source API platform and we want everyone to know how amazing our software is. To make this happen, we are looking for someone passionate, curious and ambitious. This is where you come in. We are currently recruiting for a Software Engineering Manager to join our growing business. As a Software Engineering Manager, you will oversee multiple engineering teams, driving the delivery of innovative, high-quality software solutions aligned with Gravitee's business goals. You will mentor engineers, foster collaboration, and implement best practices, all while upholding our core values. You will work closely with the Product Management, Architecture, Platform and various Customer Support groups to understand the product vision, requirements, quality issues and architecture. This role demands technical expertise, leadership excellence, and a passion for building cohesive, result-oriented and high-performing teams. You will be instrumental in scaling our products, processes, and people to support Gravitee's growth. WHAT YOU WILL BE DOING Your daily to-do list will feature some or all of the following, but is not limited to: Lead, mentor and grow engineering teams, promoting a culture of innovation, accountability, and continuous improvement. Identify skill gaps and create growth opportunities for team members through coaching and training. Own the successful execution of engineering projects, ensuring timely delivery with high-quality results. Collaborate with Product Management to define technical requirements and align them with business objectives. Oversee the adoption of Agile/Scrum practices to improve team velocity and predictability. Drive technical direction for scalable, maintainable software solutions. Establish and enforce coding standards, code reviews, and best practices. Monitor emerging technologies and recommend opportunities to enhance Gravitee's platform. Implement processes to improve team efficiency and cross-functional collaboration. Monitor and address risks, bottlenecks, and resource needs proactively. Maintain focus on security, performance, and compliance across software development activities. Be proactive in driving the resolution of software quality defects. Align team objectives with product and enterprise objectives. ESSENTIAL SKILLS The right candidate will possess at least the following skills, if not more: Proven experience leading and managing software engineering teams (10+ years in management roles). 3+ years overseeing and managing a software engineering team of at least 8 people. Strong background in modern software development practices, tools, and languages (e.g., Java, JavaScript, Kubernetes, APIs). 5+ years of Java Development experience. Experience and understanding of architecture principles across infrastructure platforms, API, security, data, integration, and application layers. Experience with Agile methodologies and tools like Jira or equivalent. Demonstrated ability to handle ambiguity, prioritise work, and resolve complex technical and organisational challenges. Clear, effective communication with technical and non-technical stakeholders. Highly motivated team player with excellent social, coordination and communication skills. Ability to work in an international multicultural setting. DESIRED SKILLS Additionally, these skills are not required, but preferable: French language skills are a plus. Experience of Large Scale Scrum (LeSS) a plus. Experience working on API Management software and/or Identity and Access Management software and concepts. Familiarity with CI/CD pipelines and DevOps practices. Experience leading distributed or remote teams. Ability to track and act on KPIs to measure team and project performance. Agile, Scrum Master, or technical certifications are a plus. AT GRAVITEE, YOU'LL GET Excellent medical coverage to keep your body and mind healthy. Pension and 401k program options for all locations. Stock option plan for employees. 25 days holiday/vacation in addition to in-country national holidays. 3 mental health days per year with an allowance toward a mood-boosting activity of your choice. Birthday off to celebrate your day. Learn and grow with our professional development allowance to be used to benefit your career. Quarterly outings and an annual off-site in an exciting location! Hybrid culture with options to go in to an office in one of our hubs. Ability to work for one of the fastest-growing companies and alongside some of the most talented people in the API technology sector. A meaningful, progressive, global company culture that is as fun as it is hardworking. Endless growth opportunities. At Gravitee, no employee or applicant will be treated less favorably on the grounds of their sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief. By clicking submit below, you consent to allow Gravitee to store and process the personal information submitted above.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Excited to build massive scale IoT solutions across automotive, manufacturing? Want to help the largest global enterprises derive business value through the adoption of Internet of Things (IoT)? Eager to learn from many different enterprise's use cases of AWS IoT and Digital Twin? Thrilled to be key part of Amazon, who has been investing in Connected platforms for decades, pioneering and shaping the world's Connectivity technology? At AWS ProServe India LLP ("ProServe India"), we are helping large enterprises build IoT solutions on the AWS Cloud. We leverage a range of cloud and edge technology platforms to accelerate our customers' IoT platform build and rollout. Our Professional Services organization works together with our customers to address business needs of AWS customers using IoT. AWS Professional Services is a unique consulting team in ProServe India. We pride ourselves on being customer obsessed and highly focused on the AI enablement of our customers. If you have experience with IoT, including building connected vehicle platforms or smart manufacturing platforms, we'd like to have you join our team. You will get to work with an innovative company, with great teammates, and have a lot of fun helping our customers. A successful candidate will be a person who enjoys building connectivity platforms and associated workflows to build IoT platforms supporting millions of connected devices. It will be a person who likes to have fun, loves to learn, and wants to innovate in the world of IoT and Data. Key job responsibilities Understand the internal customer's business need and guide them to a solution using our AWS IoT Services, AWS IoT Platforms, AWS IoT Frameworks. Assist internal customers by being able to deliver an IoT project from beginning to end, including understanding the business need, aggregating data, exploring data, building & validating predictive models, and deploying completed models to deliver business impact to the organization. Use IoT cloud and edge platforms to build automotive solutions such as Connected Vehicle Platform, Software Defined Vehicles, Advanced Driver Assists Systems. Use AWS suite of services to help manufacturing customers with smart manufacturing solutions including Data collection using protocols such as OPC-UA, EtherNet/IP, and Modbus TCP. Data processing and transmission systems. Work with our Professional Services Build analytical solutions leveraging connected data to help customers improve efficiency/productivity. Work with our customers to help setup digital twin platforms to help analytics, physics based simulations. A day in the life You're surrounded by innovation. You're empowered with a lot of ownership. Your growth is accelerated. The work is challenging. You have a voice here and are encouraged to use it. Your experience and career development is in your hands. We live our leadership principles every day. At Amazon, it's always "Day 1". About the team AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. BASIC QUALIFICATIONS - 7+ years of external or internal customer facing, complex and large scale project management experience - Bachelor's degree, or 7+ years of professional or military experience - Ability to go deep enough on technical aspects to differentiate among various AWS services and provide insights at the CXO level. PREFERRED QUALIFICATIONS - 7+ years of IT implementation experience - Experience and technical expertise (design and implementation) in cloud computing technologies - Experience leading the design, development and deployment of business software at scale or recent hands-on technology infrastructure, network, compute, storage, and virtualization experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Feb 15, 2025
Full time
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Excited to build massive scale IoT solutions across automotive, manufacturing? Want to help the largest global enterprises derive business value through the adoption of Internet of Things (IoT)? Eager to learn from many different enterprise's use cases of AWS IoT and Digital Twin? Thrilled to be key part of Amazon, who has been investing in Connected platforms for decades, pioneering and shaping the world's Connectivity technology? At AWS ProServe India LLP ("ProServe India"), we are helping large enterprises build IoT solutions on the AWS Cloud. We leverage a range of cloud and edge technology platforms to accelerate our customers' IoT platform build and rollout. Our Professional Services organization works together with our customers to address business needs of AWS customers using IoT. AWS Professional Services is a unique consulting team in ProServe India. We pride ourselves on being customer obsessed and highly focused on the AI enablement of our customers. If you have experience with IoT, including building connected vehicle platforms or smart manufacturing platforms, we'd like to have you join our team. You will get to work with an innovative company, with great teammates, and have a lot of fun helping our customers. A successful candidate will be a person who enjoys building connectivity platforms and associated workflows to build IoT platforms supporting millions of connected devices. It will be a person who likes to have fun, loves to learn, and wants to innovate in the world of IoT and Data. Key job responsibilities Understand the internal customer's business need and guide them to a solution using our AWS IoT Services, AWS IoT Platforms, AWS IoT Frameworks. Assist internal customers by being able to deliver an IoT project from beginning to end, including understanding the business need, aggregating data, exploring data, building & validating predictive models, and deploying completed models to deliver business impact to the organization. Use IoT cloud and edge platforms to build automotive solutions such as Connected Vehicle Platform, Software Defined Vehicles, Advanced Driver Assists Systems. Use AWS suite of services to help manufacturing customers with smart manufacturing solutions including Data collection using protocols such as OPC-UA, EtherNet/IP, and Modbus TCP. Data processing and transmission systems. Work with our Professional Services Build analytical solutions leveraging connected data to help customers improve efficiency/productivity. Work with our customers to help setup digital twin platforms to help analytics, physics based simulations. A day in the life You're surrounded by innovation. You're empowered with a lot of ownership. Your growth is accelerated. The work is challenging. You have a voice here and are encouraged to use it. Your experience and career development is in your hands. We live our leadership principles every day. At Amazon, it's always "Day 1". About the team AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. BASIC QUALIFICATIONS - 7+ years of external or internal customer facing, complex and large scale project management experience - Bachelor's degree, or 7+ years of professional or military experience - Ability to go deep enough on technical aspects to differentiate among various AWS services and provide insights at the CXO level. PREFERRED QUALIFICATIONS - 7+ years of IT implementation experience - Experience and technical expertise (design and implementation) in cloud computing technologies - Experience leading the design, development and deployment of business software at scale or recent hands-on technology infrastructure, network, compute, storage, and virtualization experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
The Data Scientist plays a crucial role in delivering the generative artificial intelligence (GenAI) solutions for our clients. This position requires a deep understanding of machine learning, natural language processing, and generative models, combined with problem-solving skills and a passion for innovation. Key job responsibilities Generative AI Model Development: - Design and develop generative AI models, including language models, image generation models, and multimodal models. - Explore and implement advanced techniques in areas such as transformer architectures, attention mechanisms, and self-supervised learning. - Conduct research and stay up-to-date with the latest advancements in the field of generative AI. Data Acquisition and Preprocessing: - Identify and acquire relevant data sources for training generative AI models. - Develop robust data preprocessing pipelines, ensuring data quality, cleanliness, and compliance with ethical and regulatory standards. - Implement techniques for data augmentation, denoising, and domain adaptation to enhance model performance. Model Training and Optimization: - Design and implement efficient training pipelines for large-scale generative AI models. - Leverage distributed computing resources, such as GPUs and cloud platforms, for efficient model training. - Optimize model architectures, hyperparameters, and training strategies to achieve superior performance and generalization. Model Evaluation and Deployment: - Develop comprehensive evaluation metrics and frameworks to assess the performance, safety, and bias of generative AI models. - Collaborate with cross-functional teams to ensure the successful deployment and integration of generative AI models into client solutions. Collaboration and Knowledge Sharing: - Collaborate with data engineers, software engineers, and subject matter experts to develop innovative solutions leveraging generative AI. - Contribute to the firm's thought leadership by presenting at conferences and participating in industry events. About the team About AWS BASIC QUALIFICATIONS - Master's or Ph.D. degree in Computer Science, Machine Learning, Artificial Intelligence, or a related quantitative field. - 4+ years of experience in developing and deploying machine learning models, with a strong focus on generative AI techniques. - Proficiency in programming languages such as Python, PyTorch, or TensorFlow, and experience with deep learning frameworks. - Strong background in natural language processing, computer vision, or multimodal learning. - Ability to communicate technical concepts to both technical and non-technical audiences. PREFERRED QUALIFICATIONS - Experience with large language models, such as Claude, GPT, BERT, or T5. - Familiarity with reinforcement learning techniques and their applications in generative AI. - Understanding of ethical AI principles, bias mitigation techniques, and responsible AI practices. - Experience with cloud computing platforms (e.g., AWS, GCP, Azure) and distributed computing frameworks (e.g., Apache Spark, Dask). - Strong problem-solving, analytical, and critical thinking skills. - Strong communication, collaboration, and leadership skills. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Feb 15, 2025
Full time
The Data Scientist plays a crucial role in delivering the generative artificial intelligence (GenAI) solutions for our clients. This position requires a deep understanding of machine learning, natural language processing, and generative models, combined with problem-solving skills and a passion for innovation. Key job responsibilities Generative AI Model Development: - Design and develop generative AI models, including language models, image generation models, and multimodal models. - Explore and implement advanced techniques in areas such as transformer architectures, attention mechanisms, and self-supervised learning. - Conduct research and stay up-to-date with the latest advancements in the field of generative AI. Data Acquisition and Preprocessing: - Identify and acquire relevant data sources for training generative AI models. - Develop robust data preprocessing pipelines, ensuring data quality, cleanliness, and compliance with ethical and regulatory standards. - Implement techniques for data augmentation, denoising, and domain adaptation to enhance model performance. Model Training and Optimization: - Design and implement efficient training pipelines for large-scale generative AI models. - Leverage distributed computing resources, such as GPUs and cloud platforms, for efficient model training. - Optimize model architectures, hyperparameters, and training strategies to achieve superior performance and generalization. Model Evaluation and Deployment: - Develop comprehensive evaluation metrics and frameworks to assess the performance, safety, and bias of generative AI models. - Collaborate with cross-functional teams to ensure the successful deployment and integration of generative AI models into client solutions. Collaboration and Knowledge Sharing: - Collaborate with data engineers, software engineers, and subject matter experts to develop innovative solutions leveraging generative AI. - Contribute to the firm's thought leadership by presenting at conferences and participating in industry events. About the team About AWS BASIC QUALIFICATIONS - Master's or Ph.D. degree in Computer Science, Machine Learning, Artificial Intelligence, or a related quantitative field. - 4+ years of experience in developing and deploying machine learning models, with a strong focus on generative AI techniques. - Proficiency in programming languages such as Python, PyTorch, or TensorFlow, and experience with deep learning frameworks. - Strong background in natural language processing, computer vision, or multimodal learning. - Ability to communicate technical concepts to both technical and non-technical audiences. PREFERRED QUALIFICATIONS - Experience with large language models, such as Claude, GPT, BERT, or T5. - Familiarity with reinforcement learning techniques and their applications in generative AI. - Understanding of ethical AI principles, bias mitigation techniques, and responsible AI practices. - Experience with cloud computing platforms (e.g., AWS, GCP, Azure) and distributed computing frameworks (e.g., Apache Spark, Dask). - Strong problem-solving, analytical, and critical thinking skills. - Strong communication, collaboration, and leadership skills. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Sr. UX Designer, Amazon Music, Amazon Music Product Design As a Senior UX Designer focusing on the visual experience for millions of fans across the world, you'll be responsible for creating and owning immersive features using a multi-disciplinary skillset. You will be a subject matter expert for projects within your domain and encourage other stakeholders to think holistically. You will have an opportunity to relentlessly simplify and distill complex business processes into intuitive and elegant experiences. To be successful you must be a critical, inventive thinker with clear design chops, an excitement for understanding and using data, and an ability to communicate your ideas effectively. Being a big music fan would be a big plus. Key job responsibilities Create process flows, conceptual diagrams, wireframes, and mockups to effectively communicate high-level design strategies and detailed interaction behaviors. Work closely with cross-functional teams to help define business and feature requirements, user scenarios and use cases. Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency. Proactively manage your own work queue, time and expectations, meet deadlines and communicate needs and tradeoffs if your schedule is in jeopardy. Lead usability testing and create final design and detailed interaction behavior specifications for handoff to engineering team. Influence, contribute, and evolve a central design system and its usage across touch, mouse & keyboard, and remote specific features. A day in the life In this onsite role, a Sr. UX Designer will iterate on existing experiences and deliver new features that delight customers. You will lead UX design for a variety of projects, from discovery to workflow development, to wireframes and high-fidelity mocks. You will be working from high-level requirements to define design flows, interactions, and content strategies in collaboration with business leaders, engineers, product managers, and other UX designers. To be successful, you must be a critical, inventive thinker with clear design chops, an excitement for understanding and using data, and an ability to communicate your ideas effectively. Being a big music fan is a plus. About the team Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at BASIC QUALIFICATIONS 8+ years of design experience Have an available online portfolio Knowledge of best practices for information architecture and design Knowledge of usability principles and techniques Figma and Design System expertise. PREFERRED QUALIFICATIONS Experience applying scrum to visual or UX design processes Experience with UX design of complex workflows Experience pertaining to the entertainment industry. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Feb 15, 2025
Full time
Sr. UX Designer, Amazon Music, Amazon Music Product Design As a Senior UX Designer focusing on the visual experience for millions of fans across the world, you'll be responsible for creating and owning immersive features using a multi-disciplinary skillset. You will be a subject matter expert for projects within your domain and encourage other stakeholders to think holistically. You will have an opportunity to relentlessly simplify and distill complex business processes into intuitive and elegant experiences. To be successful you must be a critical, inventive thinker with clear design chops, an excitement for understanding and using data, and an ability to communicate your ideas effectively. Being a big music fan would be a big plus. Key job responsibilities Create process flows, conceptual diagrams, wireframes, and mockups to effectively communicate high-level design strategies and detailed interaction behaviors. Work closely with cross-functional teams to help define business and feature requirements, user scenarios and use cases. Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency. Proactively manage your own work queue, time and expectations, meet deadlines and communicate needs and tradeoffs if your schedule is in jeopardy. Lead usability testing and create final design and detailed interaction behavior specifications for handoff to engineering team. Influence, contribute, and evolve a central design system and its usage across touch, mouse & keyboard, and remote specific features. A day in the life In this onsite role, a Sr. UX Designer will iterate on existing experiences and deliver new features that delight customers. You will lead UX design for a variety of projects, from discovery to workflow development, to wireframes and high-fidelity mocks. You will be working from high-level requirements to define design flows, interactions, and content strategies in collaboration with business leaders, engineers, product managers, and other UX designers. To be successful, you must be a critical, inventive thinker with clear design chops, an excitement for understanding and using data, and an ability to communicate your ideas effectively. Being a big music fan is a plus. About the team Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at BASIC QUALIFICATIONS 8+ years of design experience Have an available online portfolio Knowledge of best practices for information architecture and design Knowledge of usability principles and techniques Figma and Design System expertise. PREFERRED QUALIFICATIONS Experience applying scrum to visual or UX design processes Experience with UX design of complex workflows Experience pertaining to the entertainment industry. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Job ID: Amazon Development Center (Romania) S.R.L. Welcome to Amazon Games Bucharest! Joining the ranks of the existing development teams in Orange County, Montreal, San Diego and Seattle, we're excited to expand Amazon Games' commitment to creating and publishing incredible games, and we're on the lookout for talented folks to join us as we grow. As a Gameplay Engineer at Amazon Games, you will play a crucial role in crafting immersive and innovative gaming experiences. In this position, you'll leverage your extensive programming expertise and game development knowledge to bring creative concepts to life. You'll work at the intersection of technology and design, collaborating closely with multidisciplinary teams to create captivating gameplay mechanics and systems. Your responsibilities will span the entire development lifecycle, from prototyping new ideas to optimizing performance across various platforms. You'll be instrumental in developing core gameplay features, implementing sophisticated AI behaviors, and fine-tuning combat systems and player controls. Your work will directly impact the player experience, ensuring smooth and engaging gameplay across different hardware configurations. Key job responsibilities Development and implementation of core gameplay mechanics and features in collaboration with designers Development and implementation of prototypes and AI behaviors Creation and optimization of combat systems, player controls, and game physics Integration of gameplay systems with backend services and game engines Collaboration with artists, animators and UI teams to implement visual effects, character animations and intuitive player interfaces Ensure smooth gameplay experiences on different hardware configurations Writing of performant code, debugging of complex gameplay issues and code reviews Mentoring junior developers and providing technical guidance Document code and features Work with the team to improve production processes and enforce best practices About the team At Amazon Games, our ambition is to create bold new experiences that foster community in and around our games. Our team of game industry veterans is developing and publishing live service AAA multiplayer games and developing original IPs, including New World: Aeternum and an upcoming title based on The Lord of the Rings, with our studios and teams in Seattle, Orange County, San Diego, Montreal, and Bucharest. Amazon Games also publishes best-in-class games in close collaboration with developers, leading with Lost Ark from Smilegate RPG, THRONE AND LIBERTY from NCSOFT, and King of Meat from Glowmade, as well as the next major entry in the Tomb Raider series from Crystal Dynamics. BASIC QUALIFICATIONS - Non-internship professional software development experience - Significant non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience in C++ and with game engines (Unreal, Unity, or proprietary) PREFERRED QUALIFICATIONS - Experience in Games Industry (supporting title Development, Release, or Live Ops) - Experience with Unity, Unreal, CryEngine, Lumberyard or proprietary 3D game engine, or industry-equivalent technology (3D animation, simulation, etc) - Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design - Full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
Feb 15, 2025
Full time
Job ID: Amazon Development Center (Romania) S.R.L. Welcome to Amazon Games Bucharest! Joining the ranks of the existing development teams in Orange County, Montreal, San Diego and Seattle, we're excited to expand Amazon Games' commitment to creating and publishing incredible games, and we're on the lookout for talented folks to join us as we grow. As a Gameplay Engineer at Amazon Games, you will play a crucial role in crafting immersive and innovative gaming experiences. In this position, you'll leverage your extensive programming expertise and game development knowledge to bring creative concepts to life. You'll work at the intersection of technology and design, collaborating closely with multidisciplinary teams to create captivating gameplay mechanics and systems. Your responsibilities will span the entire development lifecycle, from prototyping new ideas to optimizing performance across various platforms. You'll be instrumental in developing core gameplay features, implementing sophisticated AI behaviors, and fine-tuning combat systems and player controls. Your work will directly impact the player experience, ensuring smooth and engaging gameplay across different hardware configurations. Key job responsibilities Development and implementation of core gameplay mechanics and features in collaboration with designers Development and implementation of prototypes and AI behaviors Creation and optimization of combat systems, player controls, and game physics Integration of gameplay systems with backend services and game engines Collaboration with artists, animators and UI teams to implement visual effects, character animations and intuitive player interfaces Ensure smooth gameplay experiences on different hardware configurations Writing of performant code, debugging of complex gameplay issues and code reviews Mentoring junior developers and providing technical guidance Document code and features Work with the team to improve production processes and enforce best practices About the team At Amazon Games, our ambition is to create bold new experiences that foster community in and around our games. Our team of game industry veterans is developing and publishing live service AAA multiplayer games and developing original IPs, including New World: Aeternum and an upcoming title based on The Lord of the Rings, with our studios and teams in Seattle, Orange County, San Diego, Montreal, and Bucharest. Amazon Games also publishes best-in-class games in close collaboration with developers, leading with Lost Ark from Smilegate RPG, THRONE AND LIBERTY from NCSOFT, and King of Meat from Glowmade, as well as the next major entry in the Tomb Raider series from Crystal Dynamics. BASIC QUALIFICATIONS - Non-internship professional software development experience - Significant non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience in C++ and with game engines (Unreal, Unity, or proprietary) PREFERRED QUALIFICATIONS - Experience in Games Industry (supporting title Development, Release, or Live Ops) - Experience with Unity, Unreal, CryEngine, Lumberyard or proprietary 3D game engine, or industry-equivalent technology (3D animation, simulation, etc) - Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design - Full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
You will need to login before you can apply for a job. Global Senior Technical Account Manager , GFS DESCRIPTION At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, Serverless and more. The TAM works with customers as a trusted advisor to enable their cloud journey and grow their knowledge of AWS cloud services and technologies to support their business goals. As we continue to rapidly expand AWS's Enterprise Support organization you'll have plenty of opportunities to develop your technical, consulting, operational and leadership skills. You'll work with talented cloud technologists whilst expanding your knowledge of AWS products. You'll also have the chance to receive mentor-ship and active support to achieve AWS certifications. This role is within our Strategic Industries team. The Strategic Industries team are responsible for strategic accounts and seven industry business units across global verticals - Financial Services, Industrial and Manufacturing, Media and Entertainment, Telecom, Healthcare and Life Sciences, Energy and Utility, and Automotive. This role is in the Financial Services vertical. We're looking for someone with experience in Contact center & Telecom domain to help our customers achieve operational excellence on Amazon Connect at scale. You'll provide strategic guidance to customers on the implementation and operations of Amazon Connect, applying your knowledge of best practices to reduce operational risk, increase governance, and allow customers to get the most out of their Amazon Connect implementation. The TAM is the centrepiece of value to our Enterprise Support customers, working alongside the broader dedicated account team. If you wish to be at the forefront of customer strategies and innovation, come join us! AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Key job responsibilities Develop trusting relationship with customers, understand their business needs / drivers, review service disruptions, provide monthly / quarterly metrics and assist with pre-launch planning Utilize technical skills to solve difficult support issues and technical challenges Provide customers with technical expertise in your domain to achieve operational excellence in security, resilience, and efficiency. Understand operational parameters and troubleshooting process for customer issues and escalations Advocate for customer needs to overcome adoption blockers and drive new feature development Improve customer capabilities by running workshops, operations and architecture reviews Ensure AWS environments remain operationally healthy whilst reducing costs and driving efficiencies to mitigate risks in customer operations plans and product adoption Work with customers across all levels from developers through to C-Suite executives Collaborate across multiple functions within AWS, such as: Solutions Architects, Business Developers, Professional Services Consultants, Global TAM teams and Sales Account Managers A day in the life In this role, you'll leverage your technical knowledge to ensure our customers' Amazon Connect implementations are flexible, scalable, and resilient on the AWS platform. As a trusted advisor, you'll play a pivotal role in ensuring customer success as they migrate their workloads to the cloud, ensuring their operational excellence on AWS. This includes providing deep process and technical expertise to help customers overcome complex operational challenges. With your in-depth operations experience and knowledge, you'll guide customers in understanding and implementing best practices for operating in the cloud. This involves assisting customers in mitigating operational risks using scalable and cost-effective solutions on AWS. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS Experience in design/implementation/operations/consulting with distributed applications Experience in technical engineering PREFERRED QUALIFICATIONS Experience in a 24x7 operational services or support environment Experience in internal enterprise or external customer-facing environment as a technical lead Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Feb 15, 2025
Full time
You will need to login before you can apply for a job. Global Senior Technical Account Manager , GFS DESCRIPTION At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, Serverless and more. The TAM works with customers as a trusted advisor to enable their cloud journey and grow their knowledge of AWS cloud services and technologies to support their business goals. As we continue to rapidly expand AWS's Enterprise Support organization you'll have plenty of opportunities to develop your technical, consulting, operational and leadership skills. You'll work with talented cloud technologists whilst expanding your knowledge of AWS products. You'll also have the chance to receive mentor-ship and active support to achieve AWS certifications. This role is within our Strategic Industries team. The Strategic Industries team are responsible for strategic accounts and seven industry business units across global verticals - Financial Services, Industrial and Manufacturing, Media and Entertainment, Telecom, Healthcare and Life Sciences, Energy and Utility, and Automotive. This role is in the Financial Services vertical. We're looking for someone with experience in Contact center & Telecom domain to help our customers achieve operational excellence on Amazon Connect at scale. You'll provide strategic guidance to customers on the implementation and operations of Amazon Connect, applying your knowledge of best practices to reduce operational risk, increase governance, and allow customers to get the most out of their Amazon Connect implementation. The TAM is the centrepiece of value to our Enterprise Support customers, working alongside the broader dedicated account team. If you wish to be at the forefront of customer strategies and innovation, come join us! AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Key job responsibilities Develop trusting relationship with customers, understand their business needs / drivers, review service disruptions, provide monthly / quarterly metrics and assist with pre-launch planning Utilize technical skills to solve difficult support issues and technical challenges Provide customers with technical expertise in your domain to achieve operational excellence in security, resilience, and efficiency. Understand operational parameters and troubleshooting process for customer issues and escalations Advocate for customer needs to overcome adoption blockers and drive new feature development Improve customer capabilities by running workshops, operations and architecture reviews Ensure AWS environments remain operationally healthy whilst reducing costs and driving efficiencies to mitigate risks in customer operations plans and product adoption Work with customers across all levels from developers through to C-Suite executives Collaborate across multiple functions within AWS, such as: Solutions Architects, Business Developers, Professional Services Consultants, Global TAM teams and Sales Account Managers A day in the life In this role, you'll leverage your technical knowledge to ensure our customers' Amazon Connect implementations are flexible, scalable, and resilient on the AWS platform. As a trusted advisor, you'll play a pivotal role in ensuring customer success as they migrate their workloads to the cloud, ensuring their operational excellence on AWS. This includes providing deep process and technical expertise to help customers overcome complex operational challenges. With your in-depth operations experience and knowledge, you'll guide customers in understanding and implementing best practices for operating in the cloud. This involves assisting customers in mitigating operational risks using scalable and cost-effective solutions on AWS. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS Experience in design/implementation/operations/consulting with distributed applications Experience in technical engineering PREFERRED QUALIFICATIONS Experience in a 24x7 operational services or support environment Experience in internal enterprise or external customer-facing environment as a technical lead Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Senior Applied Scientist, Digital Acceleration The Digital Acceleration (DA) team in India is seeking a talented, self-driven Applied Scientist to work on prototyping, optimizing, and deploying ML algorithms for solving Digital businesses problems. Key Job Responsibilities Research, experiment and build Proof Of Concepts advancing the state of the art in AI & ML. Collaborate with cross-functional teams to architect and execute technically rigorous AI projects. Thrive in dynamic environments, adapting quickly to evolving technical requirements and deadlines. Engage in effective technical communication (written & spoken) with coordination across teams. Conduct thorough documentation of algorithms, methodologies, and findings for transparency and reproducibility. Publish research papers in internal and external venues of repute. Support on-call activities for critical issues. BASIC QUALIFICATIONS Experience building machine learning models or developing algorithms for business application. PhD, or a Master's degree and experience in CS, CE, ML or related field. Knowledge of programming languages such as C/C++, Python, Java or Perl. Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing. Proficiency in coding and software development, with a strong focus on machine learning frameworks. Understanding of relevant statistical measures such as confidence intervals, significance of error measurements, development and evaluation data sets, etc. Excellent communication skills (written & spoken) and ability to collaborate effectively in a distributed, cross-functional team setting. PREFERRED QUALIFICATIONS 5+ years of building machine learning models or developing algorithms for business application experience. Have publications at top-tier peer-reviewed conferences or journals. Track record of diving into data to discover hidden patterns and conducting error/deviation analysis. Ability to develop experimental and analytic plans for data modeling processes, use of strong baselines, ability to accurately determine cause and effect relations. Exceptional level of organization and strong attention to detail. Comfortable working in a fast paced, highly collaborative, dynamic work environment. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Feb 15, 2025
Full time
Senior Applied Scientist, Digital Acceleration The Digital Acceleration (DA) team in India is seeking a talented, self-driven Applied Scientist to work on prototyping, optimizing, and deploying ML algorithms for solving Digital businesses problems. Key Job Responsibilities Research, experiment and build Proof Of Concepts advancing the state of the art in AI & ML. Collaborate with cross-functional teams to architect and execute technically rigorous AI projects. Thrive in dynamic environments, adapting quickly to evolving technical requirements and deadlines. Engage in effective technical communication (written & spoken) with coordination across teams. Conduct thorough documentation of algorithms, methodologies, and findings for transparency and reproducibility. Publish research papers in internal and external venues of repute. Support on-call activities for critical issues. BASIC QUALIFICATIONS Experience building machine learning models or developing algorithms for business application. PhD, or a Master's degree and experience in CS, CE, ML or related field. Knowledge of programming languages such as C/C++, Python, Java or Perl. Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing. Proficiency in coding and software development, with a strong focus on machine learning frameworks. Understanding of relevant statistical measures such as confidence intervals, significance of error measurements, development and evaluation data sets, etc. Excellent communication skills (written & spoken) and ability to collaborate effectively in a distributed, cross-functional team setting. PREFERRED QUALIFICATIONS 5+ years of building machine learning models or developing algorithms for business application experience. Have publications at top-tier peer-reviewed conferences or journals. Track record of diving into data to discover hidden patterns and conducting error/deviation analysis. Ability to develop experimental and analytic plans for data modeling processes, use of strong baselines, ability to accurately determine cause and effect relations. Exceptional level of organization and strong attention to detail. Comfortable working in a fast paced, highly collaborative, dynamic work environment. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Head of Digital Self Serve Location: Hybrid (London or Corby) RS Group is seeking a Head of Digital Self-Serve to join our team on a permanent basis. In this role, you will drive seamless digital self-service experiences, ensuring customers can effortlessly register, log in, and access a robust suite of self-service features. From defining strategic product vision to conducting market evaluations and mitigating risks, you will lead and inspire a high-performing team to deliver exceptional customer experiences across local and global markets. As the Head of Digital Self-Serve, you will oversee critical areas such as registration, login, and password recovery experiences, identity services, the My Account platform (order history, parcel tracking, account management), and customer API services powering our digital platforms. What you'll be doing: Product Vision & Strategy Define and own the product vision, strategy, and roadmap to enhance customer experience and drive revenue growth. Ensure customer insights and feedback are embedded in all decision-making processes. Stay ahead of market trends, emerging technologies, and best practices in the self-service domain. Develop compelling annual and quarterly product roadmaps. Ensure Product Owners create clear hypotheses and benefit cases for initiatives, socializing these across the global business up to VP/C-level. Challenge conventional thinking by designing innovative and customer-centric experiences. Execution & Delivery Implement the Self-Serve product strategy and roadmap, aligning with regional strategies and brand priorities. Work with the portfolio team to ensure governance frameworks are adhered to and value delivery is prioritized. Lead an agile delivery model that balances high-value output with effective risk mitigation. Drive change through a market-leading test-and-learn experimentation approach. Ensure resource allocation aligns with roadmap priorities and delivers maximum value. Ensure compliance with regulations, such as GDPR, in all product developments. Stakeholder Engagement Serve as the go-to expert for digital self-serve experiences. Engage with key stakeholders across RS Group, including Customer Service, CRM leaders, regional leadership teams, and external partners. Advocate for product changes using insights from industry best practices, data analytics, and customer feedback. Communicate product plans, prioritization decisions, and expected impact to stakeholders at all levels. Manage demand for changes, ensuring hypotheses and success measurements drive prioritization and ROI. Building an Industry-Leading Product Team Foster a culture of continuous improvement and best practices within the Product Owner community. Inspire, mentor, and lead a team of Product Owners to deliver best-in-class digital solutions. Attract and retain top talent, creating an environment where the best professionals want to work. Collaborate closely with Heads of Product, Heads of Engineering, and Senior Product Owners. Commercial Accountability Monitor and drive the commercial performance of self-serve initiatives. Develop and execute improvement plans for product features and API services. Work closely with insights teams to understand and enhance conversion performance. Develop well-informed investment proposals (IP) for future developments, ensuring financial alignment. About you: Our ideal candidate is a strategic thinker with a passion for driving innovation and excellence in omnichannel digital solutions. You thrive in a fast-paced environment and are motivated by delivering outstanding customer experiences. What You'll Need: Proven experience in a senior digital product role within a large, multi-market matrix organization. Agile Product Owner certification or qualification is essential. Strong background in agile development methodologies and experience working with agile teams and ceremonies. Experience in delivering change across multi-market platforms. Track record of implementing successful digital product developments in complex industries (e.g., financial services, telecoms, B2B), including My Account services or customer service platforms. Solid understanding of digital innovation and product development, with the ability to collaborate with technical architects and navigate legacy systems. Demonstrated expertise in developing product strategies and roadmaps, using data and insights to drive decisions. Ability to manage multiple projects/programs simultaneously while maintaining a strong focus on problem-solving and delivering results. Passion for creating exceptional customer experiences, with a mindset that challenges the status quo. Highly proactive and delivery-focused, capable of leading teams, managing risks, and setting clear expectations. Exceptional stakeholder management and communication skills, with the ability to articulate vision, gain buy-in, and celebrate successes. Data-driven decision-making approach, ensuring discussions are objective and results-oriented. Excellent collaboration skills, with the ability to influence cross-functional teams and senior leadership. The extras you'll get At RS, as well as the usual employee benefits you'd expect from a FTSE listed company, including annual performance bonus, enhanced maternity and paternity leave, private healthcare, in the UK&I, we've just introduced a number of new Family Friendly Policies including: Help for people to take control of ongoing Health conditions such as diabetes or asthma with £500 a year available for monitoring & consultation. Support for Neurodiverse colleagues and families with neurodiverse members with needs assessment, diagnosis and post diagnostic support for autism spectrum, ADHD and Tourette's syndrome. Support for Women at different life stages from streamlined fertility support through to diagnosis and monitoring of both endometriosis and menopause. Helping our LGBTQ+ community through enhanced coverage for trans colleagues, including voice coaching, facial surgery and gender confirmation surgery. Additions to Fertility coverage including IVF for lesbian couples and information/support around surrogacy and adoption for all. We are RS At RS we've been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the 'what ifs' into the 'why nots', the impossible into the possible. Our purpose? Making amazing happen for a better world. We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers. We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. Because that's exactly how we partner with people - our customers, suppliers, colleagues and communities - to solve problems. We'll also invest in your development and wellbeing - because building a more diverse and inclusive culture, being ethical, responsible and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do. Come and join us and we'll help you to think big, do more and unleash your brilliance, so you do amazing things too.
Feb 15, 2025
Full time
Head of Digital Self Serve Location: Hybrid (London or Corby) RS Group is seeking a Head of Digital Self-Serve to join our team on a permanent basis. In this role, you will drive seamless digital self-service experiences, ensuring customers can effortlessly register, log in, and access a robust suite of self-service features. From defining strategic product vision to conducting market evaluations and mitigating risks, you will lead and inspire a high-performing team to deliver exceptional customer experiences across local and global markets. As the Head of Digital Self-Serve, you will oversee critical areas such as registration, login, and password recovery experiences, identity services, the My Account platform (order history, parcel tracking, account management), and customer API services powering our digital platforms. What you'll be doing: Product Vision & Strategy Define and own the product vision, strategy, and roadmap to enhance customer experience and drive revenue growth. Ensure customer insights and feedback are embedded in all decision-making processes. Stay ahead of market trends, emerging technologies, and best practices in the self-service domain. Develop compelling annual and quarterly product roadmaps. Ensure Product Owners create clear hypotheses and benefit cases for initiatives, socializing these across the global business up to VP/C-level. Challenge conventional thinking by designing innovative and customer-centric experiences. Execution & Delivery Implement the Self-Serve product strategy and roadmap, aligning with regional strategies and brand priorities. Work with the portfolio team to ensure governance frameworks are adhered to and value delivery is prioritized. Lead an agile delivery model that balances high-value output with effective risk mitigation. Drive change through a market-leading test-and-learn experimentation approach. Ensure resource allocation aligns with roadmap priorities and delivers maximum value. Ensure compliance with regulations, such as GDPR, in all product developments. Stakeholder Engagement Serve as the go-to expert for digital self-serve experiences. Engage with key stakeholders across RS Group, including Customer Service, CRM leaders, regional leadership teams, and external partners. Advocate for product changes using insights from industry best practices, data analytics, and customer feedback. Communicate product plans, prioritization decisions, and expected impact to stakeholders at all levels. Manage demand for changes, ensuring hypotheses and success measurements drive prioritization and ROI. Building an Industry-Leading Product Team Foster a culture of continuous improvement and best practices within the Product Owner community. Inspire, mentor, and lead a team of Product Owners to deliver best-in-class digital solutions. Attract and retain top talent, creating an environment where the best professionals want to work. Collaborate closely with Heads of Product, Heads of Engineering, and Senior Product Owners. Commercial Accountability Monitor and drive the commercial performance of self-serve initiatives. Develop and execute improvement plans for product features and API services. Work closely with insights teams to understand and enhance conversion performance. Develop well-informed investment proposals (IP) for future developments, ensuring financial alignment. About you: Our ideal candidate is a strategic thinker with a passion for driving innovation and excellence in omnichannel digital solutions. You thrive in a fast-paced environment and are motivated by delivering outstanding customer experiences. What You'll Need: Proven experience in a senior digital product role within a large, multi-market matrix organization. Agile Product Owner certification or qualification is essential. Strong background in agile development methodologies and experience working with agile teams and ceremonies. Experience in delivering change across multi-market platforms. Track record of implementing successful digital product developments in complex industries (e.g., financial services, telecoms, B2B), including My Account services or customer service platforms. Solid understanding of digital innovation and product development, with the ability to collaborate with technical architects and navigate legacy systems. Demonstrated expertise in developing product strategies and roadmaps, using data and insights to drive decisions. Ability to manage multiple projects/programs simultaneously while maintaining a strong focus on problem-solving and delivering results. Passion for creating exceptional customer experiences, with a mindset that challenges the status quo. Highly proactive and delivery-focused, capable of leading teams, managing risks, and setting clear expectations. Exceptional stakeholder management and communication skills, with the ability to articulate vision, gain buy-in, and celebrate successes. Data-driven decision-making approach, ensuring discussions are objective and results-oriented. Excellent collaboration skills, with the ability to influence cross-functional teams and senior leadership. The extras you'll get At RS, as well as the usual employee benefits you'd expect from a FTSE listed company, including annual performance bonus, enhanced maternity and paternity leave, private healthcare, in the UK&I, we've just introduced a number of new Family Friendly Policies including: Help for people to take control of ongoing Health conditions such as diabetes or asthma with £500 a year available for monitoring & consultation. Support for Neurodiverse colleagues and families with neurodiverse members with needs assessment, diagnosis and post diagnostic support for autism spectrum, ADHD and Tourette's syndrome. Support for Women at different life stages from streamlined fertility support through to diagnosis and monitoring of both endometriosis and menopause. Helping our LGBTQ+ community through enhanced coverage for trans colleagues, including voice coaching, facial surgery and gender confirmation surgery. Additions to Fertility coverage including IVF for lesbian couples and information/support around surrogacy and adoption for all. We are RS At RS we've been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the 'what ifs' into the 'why nots', the impossible into the possible. Our purpose? Making amazing happen for a better world. We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers. We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. Because that's exactly how we partner with people - our customers, suppliers, colleagues and communities - to solve problems. We'll also invest in your development and wellbeing - because building a more diverse and inclusive culture, being ethical, responsible and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do. Come and join us and we'll help you to think big, do more and unleash your brilliance, so you do amazing things too.
Senior Machine Learning Engineer Apply locations London, UK time type Full time posted on Posted Today job requisition id R13623 Job Title: Senior Machine Learning Engineer Job Description Here at UnderwriteMe, we are on a mission to make life insurance more widely accessible and ensure people and their loved ones are protected when the inevitable happens. We are doing this by reshaping the future of insurance through innovative and global technology products. As we work on solving complex problems that will change how lives are protected, we operate in a fast-paced, challenging environment. The type of people who work for us embrace and relish the challenge and in turn the sense of achievement in helping to solve these problems and making an impact on how lives are protected. We place a great emphasis on challenging the status quo and constantly striving to improve on what we do. We want to get to the point where we are leading the way in the software industry. If you want to bring new ideas to the table and be part of a team working on innovative technology, come and join us. Job Description We are currently seeking an innovative Senior AI / Machine Learning Engineer to join UnderwriteMe within the Text Mining team. This role is pivotal in driving the creation of an innovative product set to disrupt the insurance market. What will you be doing? Working within a dynamic cross-functional team that operates based on OKRs (Objectives and Key Results), fostering collaboration among developers, QAs, data scientists, and data analysts, to consistently achieve tangible outcomes aligned with OKR targets. Employing your deep understanding of AI and staying current with industry trends, you will play a pivotal role in shaping project execution by contributing to the OKR formulation process, and directly working towards those. Crafting and refining Machine Learning models and algorithms to address complex product challenges. Devising and implementing innovative data analysis and data mining strategies, extracting valuable insights from diverse data sources. Harnessing the power of natural language processing (NLP) techniques to extract pertinent information from textual data. Formulating predictive models to anticipate future trends, enabling informed decision-making. Constructing automated ML workflows and integrating CI/CD practices to ensure seamless model deployment and recurrent refinement. Architecting, deploying, and overseeing APIs for effective model delivery, while also leveraging external APIs to enhance functionality. Establishing monitoring and logging systems to evaluate model performance, detect anomalies, and guarantee consistent model dependability and accessibility. Collaborating closely with DevOps and IT teams to orchestrate the smooth transition of ML models into production environments, upholding scalability and security standards. Technical Requirements Applied AI and NLP Expertise: Proven experience in applying AI techniques to solve real-world NLP problems, with a focus on delivering scalable, production-ready solutions. Hands-on expertise in fine-tuning pre-trained models such as BERT, GPT, or similar transformer-based architectures for domain-specific tasks in the NLP space. Experience in integrating Large Language Models (LLMs) into applications, with a focus on enabling structured responses, such as through APIs or with purpose-built LLMs. Knowledge of prompt engineering techniques, including designing effective prompts for different tasks, optimizing input/output formats, and leveraging techniques such as few-shot learning. Advanced Python Development Proficiency: Experience with OOP, and data-validation libraries such as Pydantic. Deep familiarity with Python and its ecosystem for AI/ML, including libraries like PyTorch, Hugging Face Transformers, and scikit-learn. Experience with data manipulation using libraries such as Pandas and NumPy, and familiarity with parallelization or asynchronous programming. Proficiency in Test-Driven Development (TDD) and an understanding of Python testing libraries such as Pytest. Cloud, CI/CD & MLOps Knowledge: Experience taking models from experiments through to production deployments, with tools such as Docker, Kubernetes & serverless alternatives such as AWS Lambda. Familiarity with MLOps tools such as MLFlow, Kubeflow or Sagemaker. A strong knowledge of cloud platforms (ideally AWS) and their respective services for deploying robust, AI-heavy applications. Bonus Experience: Experience with named entity recognition / recommendation systems. Knowledge of Gitlab's CI/CD (or Github Actions). Basic understanding of Java (ideally with Spring Boot). Experience working in a fast-paced, product-led environment. Experience working with data within the insurance / healthcare sector. Ideal Qualities: The ideal candidate will possess a product-led, entrepreneurial approach to their work, constantly evaluating new technologies which may facilitate improvements to the product and directly relate back to OKRs. Experience in a fast-paced, start-up environment would be a bonus, with the ability to work both proactively and reactively. Exceptional Communicator / Collaborator: The ability to confidently communicate technical concepts to both a technical and non-technical audience (both verbally & written), for example when discussing results, technical approaches, or resolutions to potential blockers. Extensive experience of collaboration with engineers, architects & product teams to enable robust solutions to solve real, well-defined problems. ML/AI Champion: A deep appreciation for the possibilities of ML/AI on the application layer, and a strong desire to work on state-of-the-art applications where your ideas could directly translate to enormous business impact. About UnderwriteMe: UnderwriteMe is an Insurtech software business and subsidiary of Pacific Life Re (PL Re), a global life and pensions reinsurance firm. We have a vision to help everyone purchase protection insurance by using data and disruptive technology to transform our partners and markets in order to make their underwriting processes as quick and efficient as possible. Our core products are: • a best-in-market Underwriting Rules Engine which can be used to automate any structured data within the underwriting journey, and which is sold in the UK & Ireland, Asia-Pacific and North America • the Protection Platform, an end-to-end quote and buy marketplace for Protection in the UK Benefits (Only for Permanent and Fixed Term Employees): Stakeholder Pension Scheme Life Assurance Subsidised Gym Membership Private Medical Insurance Season Ticket Loan Eye Care Employee Assistance Programme Group Income Protection Wellness Benefits As part of our commitment to accessibility for all, UnderwriteMe will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs, and we will consult with you to ensure suitable accommodation is provided.
Feb 15, 2025
Full time
Senior Machine Learning Engineer Apply locations London, UK time type Full time posted on Posted Today job requisition id R13623 Job Title: Senior Machine Learning Engineer Job Description Here at UnderwriteMe, we are on a mission to make life insurance more widely accessible and ensure people and their loved ones are protected when the inevitable happens. We are doing this by reshaping the future of insurance through innovative and global technology products. As we work on solving complex problems that will change how lives are protected, we operate in a fast-paced, challenging environment. The type of people who work for us embrace and relish the challenge and in turn the sense of achievement in helping to solve these problems and making an impact on how lives are protected. We place a great emphasis on challenging the status quo and constantly striving to improve on what we do. We want to get to the point where we are leading the way in the software industry. If you want to bring new ideas to the table and be part of a team working on innovative technology, come and join us. Job Description We are currently seeking an innovative Senior AI / Machine Learning Engineer to join UnderwriteMe within the Text Mining team. This role is pivotal in driving the creation of an innovative product set to disrupt the insurance market. What will you be doing? Working within a dynamic cross-functional team that operates based on OKRs (Objectives and Key Results), fostering collaboration among developers, QAs, data scientists, and data analysts, to consistently achieve tangible outcomes aligned with OKR targets. Employing your deep understanding of AI and staying current with industry trends, you will play a pivotal role in shaping project execution by contributing to the OKR formulation process, and directly working towards those. Crafting and refining Machine Learning models and algorithms to address complex product challenges. Devising and implementing innovative data analysis and data mining strategies, extracting valuable insights from diverse data sources. Harnessing the power of natural language processing (NLP) techniques to extract pertinent information from textual data. Formulating predictive models to anticipate future trends, enabling informed decision-making. Constructing automated ML workflows and integrating CI/CD practices to ensure seamless model deployment and recurrent refinement. Architecting, deploying, and overseeing APIs for effective model delivery, while also leveraging external APIs to enhance functionality. Establishing monitoring and logging systems to evaluate model performance, detect anomalies, and guarantee consistent model dependability and accessibility. Collaborating closely with DevOps and IT teams to orchestrate the smooth transition of ML models into production environments, upholding scalability and security standards. Technical Requirements Applied AI and NLP Expertise: Proven experience in applying AI techniques to solve real-world NLP problems, with a focus on delivering scalable, production-ready solutions. Hands-on expertise in fine-tuning pre-trained models such as BERT, GPT, or similar transformer-based architectures for domain-specific tasks in the NLP space. Experience in integrating Large Language Models (LLMs) into applications, with a focus on enabling structured responses, such as through APIs or with purpose-built LLMs. Knowledge of prompt engineering techniques, including designing effective prompts for different tasks, optimizing input/output formats, and leveraging techniques such as few-shot learning. Advanced Python Development Proficiency: Experience with OOP, and data-validation libraries such as Pydantic. Deep familiarity with Python and its ecosystem for AI/ML, including libraries like PyTorch, Hugging Face Transformers, and scikit-learn. Experience with data manipulation using libraries such as Pandas and NumPy, and familiarity with parallelization or asynchronous programming. Proficiency in Test-Driven Development (TDD) and an understanding of Python testing libraries such as Pytest. Cloud, CI/CD & MLOps Knowledge: Experience taking models from experiments through to production deployments, with tools such as Docker, Kubernetes & serverless alternatives such as AWS Lambda. Familiarity with MLOps tools such as MLFlow, Kubeflow or Sagemaker. A strong knowledge of cloud platforms (ideally AWS) and their respective services for deploying robust, AI-heavy applications. Bonus Experience: Experience with named entity recognition / recommendation systems. Knowledge of Gitlab's CI/CD (or Github Actions). Basic understanding of Java (ideally with Spring Boot). Experience working in a fast-paced, product-led environment. Experience working with data within the insurance / healthcare sector. Ideal Qualities: The ideal candidate will possess a product-led, entrepreneurial approach to their work, constantly evaluating new technologies which may facilitate improvements to the product and directly relate back to OKRs. Experience in a fast-paced, start-up environment would be a bonus, with the ability to work both proactively and reactively. Exceptional Communicator / Collaborator: The ability to confidently communicate technical concepts to both a technical and non-technical audience (both verbally & written), for example when discussing results, technical approaches, or resolutions to potential blockers. Extensive experience of collaboration with engineers, architects & product teams to enable robust solutions to solve real, well-defined problems. ML/AI Champion: A deep appreciation for the possibilities of ML/AI on the application layer, and a strong desire to work on state-of-the-art applications where your ideas could directly translate to enormous business impact. About UnderwriteMe: UnderwriteMe is an Insurtech software business and subsidiary of Pacific Life Re (PL Re), a global life and pensions reinsurance firm. We have a vision to help everyone purchase protection insurance by using data and disruptive technology to transform our partners and markets in order to make their underwriting processes as quick and efficient as possible. Our core products are: • a best-in-market Underwriting Rules Engine which can be used to automate any structured data within the underwriting journey, and which is sold in the UK & Ireland, Asia-Pacific and North America • the Protection Platform, an end-to-end quote and buy marketplace for Protection in the UK Benefits (Only for Permanent and Fixed Term Employees): Stakeholder Pension Scheme Life Assurance Subsidised Gym Membership Private Medical Insurance Season Ticket Loan Eye Care Employee Assistance Programme Group Income Protection Wellness Benefits As part of our commitment to accessibility for all, UnderwriteMe will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs, and we will consult with you to ensure suitable accommodation is provided.
Senior Talent Acquisition Partner (Part-Time) About finova finova is the UK's largest cloud-based mortgage and savings software providers, supporting more than 60 leading lenders and 3,000 mortgage brokers. Our award-winning software suite includes origination solutions for mortgages and savings, servicing solutions for mortgages and savings, broker CRM solutions, and a range of solutions that connect lenders, intermediaries and consumers. Fast implementation and open architecture are at the centre of our technology, giving our customers the flexibility to integrate into their existing system or configure solutions to meet the needs of their business. About the Role The Talent acquisition function sits within the People Team. Reporting directly into the Head of Talent Acquisition, you'll take a hands-on approach to assist with the delivery of all internal recruitment for the UK and on occasion, India. The People Team provides support to all 450+ colleagues across finova. Our priority is the wellbeing and happiness of our colleagues, ensuring they enjoy their work environment and their life at finova. We are a close-knit team who strive for the best in everything we do. We have grown considerably over the past couple of years as the business has grown so that we can provide a first-class service to our colleagues. We work closely alongside the business to partner with them in achieving their successes. About you: 5+ years' experience within internal recruitment managing the end-to-end recruitment lifecycle Experience working within a PE backed/fintech industry preferred Experienced in hiring across a range of roles and levels. Executive level recruitment experience is a must You will have a successful track record partnering with business stakeholders and the wider People team to gain an in-depth understanding of business needs and priorities. You have used multiple People team Databases & ATS (Applicant Tracking Systems), preferably BreezyHR/Bamboo Demonstrable success in quality hiring Demonstrable experience in meeting SLAs and KPIs Highly organised - experienced in diary management / interview organisation Preferably experienced in working part time in recruitment or in a job share Proficient in the MS office suite (excel/Word/PowerPoint) Excellent communication (verbal and written) and interpersonal skills Highly proficient in the use of LinkedIn recruiter You like to use data to produce value-adding business-oriented management information and reporting. Experience in managing external agencies Expertise in a range of candidate sourcing strategies and approaches, through active and passive channels Experienced in working within a fast-paced environment managing a high case load of roles Preferably educated to degree level What will you be doing? This will be a part time role (2/3 days per week) reporting into the Head of Talent Acquisition. We operate a hybrid working policy. You will support the Head of Talent Acquisition in the delivery of identifying best in class talent to the business. You will support with hiring candidates directly into the business and taking ownership of the end-to-end hiring process including: taking role briefs, assisting with creating job descriptions, organising interviews for your roles and the Head of Talent, sourcing talent, reviewing applications, delivering excellent candidate care, salary benchmarking, creating contracts, assisting with onboarding Supporting internal career moves through a fair, inclusive, and consistent recruitment process. Able to juggle many things at pace and with accuracy, within a complex environment. Anticipate business needs; you will actively approach and engage high-quality passive and active talent, building talent ecosystems that meet our current and future skill requirements. Experience providing timely quality feedback to our applicants, turning every candidate into a brand advocate. Continually seeking to enhance performance you will suggest ways to improve talent quality and experience. Ensuring we always attract a diverse and inclusive workforce. Hire progressively, but always considering how we achieve our pillars of diversity and inclusion throughout the talent process. What We Offer : Flexible Working: 25 days holiday plus bank holidays, bank holiday trading and holiday purchase options, the opportunity to work from anywhere in the world for up to 4 weeks per year, and a flexible hybrid working policy. Looking After You: Life Assurance, Group Income Protection, Private Medical Insurance, a pension scheme via Salary Exchange, an Employee Assistance Programme, and access to a Virtual GP. Family-Friendly Policies: Enhanced maternity and paternity pay, as well as paid time off for fertility treatments and pregnancy loss. Extra Perks: Cycle to Work Scheme, discounts on shops, restaurants, and gym memberships, free fresh fruit daily, and opportunities to join colleague networks and social groups. Giving Back: One paid volunteering day annually and the Give-As-You-Earn scheme to support your favorite charities. Equal Opportunity Statement We value diversity and are committed to creating an inclusive environment for all employees. If you're passionate about this role but don't meet all the criteria, please reach out-we'd love to discuss how your skills and experiences align with our needs.
Feb 15, 2025
Full time
Senior Talent Acquisition Partner (Part-Time) About finova finova is the UK's largest cloud-based mortgage and savings software providers, supporting more than 60 leading lenders and 3,000 mortgage brokers. Our award-winning software suite includes origination solutions for mortgages and savings, servicing solutions for mortgages and savings, broker CRM solutions, and a range of solutions that connect lenders, intermediaries and consumers. Fast implementation and open architecture are at the centre of our technology, giving our customers the flexibility to integrate into their existing system or configure solutions to meet the needs of their business. About the Role The Talent acquisition function sits within the People Team. Reporting directly into the Head of Talent Acquisition, you'll take a hands-on approach to assist with the delivery of all internal recruitment for the UK and on occasion, India. The People Team provides support to all 450+ colleagues across finova. Our priority is the wellbeing and happiness of our colleagues, ensuring they enjoy their work environment and their life at finova. We are a close-knit team who strive for the best in everything we do. We have grown considerably over the past couple of years as the business has grown so that we can provide a first-class service to our colleagues. We work closely alongside the business to partner with them in achieving their successes. About you: 5+ years' experience within internal recruitment managing the end-to-end recruitment lifecycle Experience working within a PE backed/fintech industry preferred Experienced in hiring across a range of roles and levels. Executive level recruitment experience is a must You will have a successful track record partnering with business stakeholders and the wider People team to gain an in-depth understanding of business needs and priorities. You have used multiple People team Databases & ATS (Applicant Tracking Systems), preferably BreezyHR/Bamboo Demonstrable success in quality hiring Demonstrable experience in meeting SLAs and KPIs Highly organised - experienced in diary management / interview organisation Preferably experienced in working part time in recruitment or in a job share Proficient in the MS office suite (excel/Word/PowerPoint) Excellent communication (verbal and written) and interpersonal skills Highly proficient in the use of LinkedIn recruiter You like to use data to produce value-adding business-oriented management information and reporting. Experience in managing external agencies Expertise in a range of candidate sourcing strategies and approaches, through active and passive channels Experienced in working within a fast-paced environment managing a high case load of roles Preferably educated to degree level What will you be doing? This will be a part time role (2/3 days per week) reporting into the Head of Talent Acquisition. We operate a hybrid working policy. You will support the Head of Talent Acquisition in the delivery of identifying best in class talent to the business. You will support with hiring candidates directly into the business and taking ownership of the end-to-end hiring process including: taking role briefs, assisting with creating job descriptions, organising interviews for your roles and the Head of Talent, sourcing talent, reviewing applications, delivering excellent candidate care, salary benchmarking, creating contracts, assisting with onboarding Supporting internal career moves through a fair, inclusive, and consistent recruitment process. Able to juggle many things at pace and with accuracy, within a complex environment. Anticipate business needs; you will actively approach and engage high-quality passive and active talent, building talent ecosystems that meet our current and future skill requirements. Experience providing timely quality feedback to our applicants, turning every candidate into a brand advocate. Continually seeking to enhance performance you will suggest ways to improve talent quality and experience. Ensuring we always attract a diverse and inclusive workforce. Hire progressively, but always considering how we achieve our pillars of diversity and inclusion throughout the talent process. What We Offer : Flexible Working: 25 days holiday plus bank holidays, bank holiday trading and holiday purchase options, the opportunity to work from anywhere in the world for up to 4 weeks per year, and a flexible hybrid working policy. Looking After You: Life Assurance, Group Income Protection, Private Medical Insurance, a pension scheme via Salary Exchange, an Employee Assistance Programme, and access to a Virtual GP. Family-Friendly Policies: Enhanced maternity and paternity pay, as well as paid time off for fertility treatments and pregnancy loss. Extra Perks: Cycle to Work Scheme, discounts on shops, restaurants, and gym memberships, free fresh fruit daily, and opportunities to join colleague networks and social groups. Giving Back: One paid volunteering day annually and the Give-As-You-Earn scheme to support your favorite charities. Equal Opportunity Statement We value diversity and are committed to creating an inclusive environment for all employees. If you're passionate about this role but don't meet all the criteria, please reach out-we'd love to discuss how your skills and experiences align with our needs.
Doherty Associates (DA) has delivered IT solutions for over 30 years to world-renowned, international clients. We deliver a broad range of consulting and managed services to a highly loyal and expanding client base. We specialise in risk-focused sectors, including capital markets and legal, where security capability and service quality are highly valued. We are a highly accredited Microsoft partner with four Solutions Partner Designations, ISO27001, ISO9001 and Cyber Essentials Plus and operate a multi-geographic 24/7 support service. Our customers rely on us to bring specialist expertise and innovation across cloud solutions, hybrid working, modern workplace, data and BI, cyber security, governance and compliance. We have built a reputation as a company that keeps its promises and delivers quality. About the role This is a technical role that will suit a senior professional who has experience and is passionate about helping organisations transform and adopt Azure services. You will act as a technical authority in this discipline and provide technical consultancy in both presales and project delivery across the full project lifecycle, ensuring that the technical solutions (proposed and delivered) meet customer needs. As such, you will need to have deep expertise in designing and implementing cloud and hybrid infrastructure solutions using Azure technologies, such as Azure IaaS, Azure Virtual Desktop, Windows Infrastructure, Active Directory, and Microsoft network services. Additionally, you will leverage Azure DevOps tools to streamline and automate the development, testing, and deployment processes. Responsibilities Act as the technical authority and contribute to the design, development, and delivery of cloud and hybrid infrastructure solutions using Azure technologies. Utilise Azure DevOps tools to automate and optimise the CI/CD pipeline, ensuring efficient and reliable delivery of solutions. Technically manage the end-to-end project lifecycle, from planning and scoping to testing and deployment, ensuring quality and timely delivery of solutions. Collaborate with the wider delivery team and the Project Managers to deliver projects. Contribute to post-project lessons learned meetings chaired by the Project Managers. Work with the Services team to ensure appropriate handover to Service at project closure. Provide training, documentation, and assistance to the support team as services transition into operations. Work closely with customers through presales engagements to understand their business goals, challenges, and requirements, and provide strategic guidance and best practices on how to leverage Azure and Azure DevOps to achieve them. Conduct workshops, assessments, and demos to highlight the value and capabilities of Azure and Azure DevOps services and help clients envision their future state. Perform peer reviews of the team's pre-sales designs and recommendations. Collaborate with the Enterprise Architect and provide technical leadership. Other Be a visible senior technical professional - lead by example and assist the business with coaching, onboarding and training of other engineers. Ensure timely completion of timesheets for accurate project billing and reporting. Stay abreast of the latest trends, features, and updates of Azure and Azure DevOps. Share your knowledge and insights with the team and the broader business to bring wider awareness. Qualifications, skills & experience Bachelor's degree in computer science, information systems, or a related field, or demonstrate an equivalent hands-on experience. Strong experience and relevant certification in Azure services and Azure DevOps tools. Solid understanding and exposure to other adjacent technologies such as networking, security, data, and virtualisation. Strong knowledge of Azure architecture, administration, security, and governance. Proficient in PowerShell and other Azure tools and APIs. Strong working knowledge and experience delivering projects and programmes of change. Experience of performing diagnostics and fault-finding. Excellent presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences. Familiar with infrastructure as code (e.g., Bicep and/or Terraform) and working in multiple environments. Understanding of Azure networking concepts such as private endpoints, Azure Virtual WAN, hub and spoke architectures and ALZ (Azure Landing zone Bicep modules). Fluent spoken and good written English. About the person Professional demeanour with gravitas. High level of empathy. Able to actively listen and consult customers on their requirements. Curious and willing to learn new skills. Analytical with the ability to solve problems autonomously. Supportive and keen to share knowledge with colleagues. Reliable with a high sense of accountability and ownership. Detail orientated. A passion for learning new technologies and staying updated on the latest trends and best practices. What we offer in return Basic salary plus performance bonus. 34 days of annual leave (incl. 8 UK bank holidays and a day off on your birthday). Enhanced family-friendly benefit schemes including company sick pay. Sponsored training and development and where applicable to the role, a technical exams incentive scheme. Private medical insurance and Employee Assistance Programme.
Feb 15, 2025
Full time
Doherty Associates (DA) has delivered IT solutions for over 30 years to world-renowned, international clients. We deliver a broad range of consulting and managed services to a highly loyal and expanding client base. We specialise in risk-focused sectors, including capital markets and legal, where security capability and service quality are highly valued. We are a highly accredited Microsoft partner with four Solutions Partner Designations, ISO27001, ISO9001 and Cyber Essentials Plus and operate a multi-geographic 24/7 support service. Our customers rely on us to bring specialist expertise and innovation across cloud solutions, hybrid working, modern workplace, data and BI, cyber security, governance and compliance. We have built a reputation as a company that keeps its promises and delivers quality. About the role This is a technical role that will suit a senior professional who has experience and is passionate about helping organisations transform and adopt Azure services. You will act as a technical authority in this discipline and provide technical consultancy in both presales and project delivery across the full project lifecycle, ensuring that the technical solutions (proposed and delivered) meet customer needs. As such, you will need to have deep expertise in designing and implementing cloud and hybrid infrastructure solutions using Azure technologies, such as Azure IaaS, Azure Virtual Desktop, Windows Infrastructure, Active Directory, and Microsoft network services. Additionally, you will leverage Azure DevOps tools to streamline and automate the development, testing, and deployment processes. Responsibilities Act as the technical authority and contribute to the design, development, and delivery of cloud and hybrid infrastructure solutions using Azure technologies. Utilise Azure DevOps tools to automate and optimise the CI/CD pipeline, ensuring efficient and reliable delivery of solutions. Technically manage the end-to-end project lifecycle, from planning and scoping to testing and deployment, ensuring quality and timely delivery of solutions. Collaborate with the wider delivery team and the Project Managers to deliver projects. Contribute to post-project lessons learned meetings chaired by the Project Managers. Work with the Services team to ensure appropriate handover to Service at project closure. Provide training, documentation, and assistance to the support team as services transition into operations. Work closely with customers through presales engagements to understand their business goals, challenges, and requirements, and provide strategic guidance and best practices on how to leverage Azure and Azure DevOps to achieve them. Conduct workshops, assessments, and demos to highlight the value and capabilities of Azure and Azure DevOps services and help clients envision their future state. Perform peer reviews of the team's pre-sales designs and recommendations. Collaborate with the Enterprise Architect and provide technical leadership. Other Be a visible senior technical professional - lead by example and assist the business with coaching, onboarding and training of other engineers. Ensure timely completion of timesheets for accurate project billing and reporting. Stay abreast of the latest trends, features, and updates of Azure and Azure DevOps. Share your knowledge and insights with the team and the broader business to bring wider awareness. Qualifications, skills & experience Bachelor's degree in computer science, information systems, or a related field, or demonstrate an equivalent hands-on experience. Strong experience and relevant certification in Azure services and Azure DevOps tools. Solid understanding and exposure to other adjacent technologies such as networking, security, data, and virtualisation. Strong knowledge of Azure architecture, administration, security, and governance. Proficient in PowerShell and other Azure tools and APIs. Strong working knowledge and experience delivering projects and programmes of change. Experience of performing diagnostics and fault-finding. Excellent presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences. Familiar with infrastructure as code (e.g., Bicep and/or Terraform) and working in multiple environments. Understanding of Azure networking concepts such as private endpoints, Azure Virtual WAN, hub and spoke architectures and ALZ (Azure Landing zone Bicep modules). Fluent spoken and good written English. About the person Professional demeanour with gravitas. High level of empathy. Able to actively listen and consult customers on their requirements. Curious and willing to learn new skills. Analytical with the ability to solve problems autonomously. Supportive and keen to share knowledge with colleagues. Reliable with a high sense of accountability and ownership. Detail orientated. A passion for learning new technologies and staying updated on the latest trends and best practices. What we offer in return Basic salary plus performance bonus. 34 days of annual leave (incl. 8 UK bank holidays and a day off on your birthday). Enhanced family-friendly benefit schemes including company sick pay. Sponsored training and development and where applicable to the role, a technical exams incentive scheme. Private medical insurance and Employee Assistance Programme.