Global Process Owner - R2R page is loaded Global Process Owner - R2Rlocations: London, United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 31, 2026 (30+ days left to apply)job requisition id: R Key responsibilities: Process Design and Governance : Define, document, and maintain the global finance R2R and P2P process framework, ensuring alignment with best practices and regulatory requirements. Standardisation: Own and deliver the standardisation of finance R2R and P2P processes and business processes impacting finance. Co-own (with S2P and external reporting) P2P and R2R policies (excluding accounting policies), and procedures across regions and business units, identifying and resolving process variations. Continuous Improvement: Direct improvement initiatives to optimize process accuracy, efficiency, effectiveness, and quality, leveraging automation and technology where appropriate. Policy management: Accountable for setting policies impacting P2P and R2R, including stakeholder engagement, implementation and on-going reviews Stakeholder Management: Lead stakeholder communication across functional teams including other GPO's, External reporting, RFDs, RCEOs, BUMPs, IT, and Legal and Compliance to ensure seamless P2P and R2R operations and resolve process issues. Performance Monitoring : Establish and monitor key performance indicators (KPIs) and set targets for the P2P and R2R process (including DPO, and time to close), taking immediate corrective action where KPIs are below targets. Change Management : Direct the implementation of process changes, ensuring clear communication and training for impacted teams. Risk Management : Accountable to identify and mitigate risks within the P2P and R2R process, ensuring compliance with internal controls and external regulations. Technology Enablement : Partner with IT to select, implement, and optimise P2P and R2R-related systems and tools, supporting digital transformation objectives including implementation of Tipalti, D365 and close cockpit solutions (like OneStream reconciliations or Blackline) and ongoing solution maintenance. Knowledge Sharing : Promote best practice sharing and foster a culture of continuous improvement within the global process community. Required skills: Bachelor's degree in Finance, Business Administration, or related field; a relevant master's degree or professional qualification (e.g. ACCA, CIMA) is desirable. Proven experience in P2P and R2R or related finance process management roles, preferably within a global or multinational environment. Strong knowledge of financial processes, controls, and compliance requirements. Excellent analytical, problem-solving, and project management skills. Demonstrated ability to lead cross-functional teams and manage complex projects. Highly Effective communicator with excellent stakeholder engagement skills, with the ability to influence at all levels. Experience with ERP systems (e.g. SAP, Oracle) and process automation tools is advantageous. Change management and process improvement certification (e.g. Lean Six Sigma) is a plus. Impact: Owner of global P2P and R2R processes impacting $1.6B turnover and 8,000 projects. Highly influential across the business and procurement Influence over 180 finance team members across GDC and Regional teams High influence over DPO and close accuracy Other: Due to the impact and seniority of the role, the role is required to be London based and on-site regularly during Close processes and on-site for workshops, particularly during process blue printing and collaboration with colleagues. ERM is committed to where everyone feels valued, respected, and empowered to thrive, it's an essential part of what makes ERM a great place to build a career and helps us create better solutions for our clients.We welcome talent from all backgrounds and provide equal opportunities for every candidate. If you have a disability, are neurodivergent, or need accommodations during the selection process, we're here to support you. Our commitment doesn't stop at hiring. Once you join us, we'll ensure you have the tools, support, and adjustments needed to succeed and feel a true sense of belonging. Learn more about our Diversity, Inclusion & Belonging (DIB) efforts by visiting our website or exploring our .At ERM, sustainability is our business.We are the world's largest advisory firm focused solely on sustainability, offering unparalleled expertise across business and finance.ERM partners with clients to operationalize sustainability at pace and scale, through our unique combination of strategic transformation and technical delivery capabilities.Our diverse global team of experts works with the world's leading organizations to help them set clear sustainability targets, measure progress and operationalize strategy through deep implementation and business transformation.With more than 50 years of experience, our ability to integrate sustainability solutions and our depth and breadth of technical knowledge are why organizations choose to partner with us as their trusted advisor.Every one of us firmly believes in the potential to create value for our clients through an integrated approach to sustainability (because we have personally seen it and professionally achieved it).Our team members are passionate about client service. We work closely with our clients to help them operationalize their sustainability goals and meet their environmental, health and safety objectives while advancing ERM's purpose through delivering tangible progress in what the United Nations coined The Decade of Action.Organizing our people across globally integrated communities of technical and strategic talent positions ERM to be a "boots to boardroom" leader in bringing that value creation to our clients, partners, and the world.We recruit exceptional professionals with a personal and professional passion for sustainability and nurture them to even greater success as specialists. We prepare our consultants to bring integrated, innovative and sustainable solutions to our clients and provide opportunities for ongoing development across a variety of subject areas related to technical, business, and personal growth.At ERM, effort pays off and becomes career defining work that leaves a positive imprint on our planet. 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Feb 27, 2026
Full time
Global Process Owner - R2R page is loaded Global Process Owner - R2Rlocations: London, United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 31, 2026 (30+ days left to apply)job requisition id: R Key responsibilities: Process Design and Governance : Define, document, and maintain the global finance R2R and P2P process framework, ensuring alignment with best practices and regulatory requirements. Standardisation: Own and deliver the standardisation of finance R2R and P2P processes and business processes impacting finance. Co-own (with S2P and external reporting) P2P and R2R policies (excluding accounting policies), and procedures across regions and business units, identifying and resolving process variations. Continuous Improvement: Direct improvement initiatives to optimize process accuracy, efficiency, effectiveness, and quality, leveraging automation and technology where appropriate. Policy management: Accountable for setting policies impacting P2P and R2R, including stakeholder engagement, implementation and on-going reviews Stakeholder Management: Lead stakeholder communication across functional teams including other GPO's, External reporting, RFDs, RCEOs, BUMPs, IT, and Legal and Compliance to ensure seamless P2P and R2R operations and resolve process issues. Performance Monitoring : Establish and monitor key performance indicators (KPIs) and set targets for the P2P and R2R process (including DPO, and time to close), taking immediate corrective action where KPIs are below targets. Change Management : Direct the implementation of process changes, ensuring clear communication and training for impacted teams. Risk Management : Accountable to identify and mitigate risks within the P2P and R2R process, ensuring compliance with internal controls and external regulations. Technology Enablement : Partner with IT to select, implement, and optimise P2P and R2R-related systems and tools, supporting digital transformation objectives including implementation of Tipalti, D365 and close cockpit solutions (like OneStream reconciliations or Blackline) and ongoing solution maintenance. Knowledge Sharing : Promote best practice sharing and foster a culture of continuous improvement within the global process community. Required skills: Bachelor's degree in Finance, Business Administration, or related field; a relevant master's degree or professional qualification (e.g. ACCA, CIMA) is desirable. Proven experience in P2P and R2R or related finance process management roles, preferably within a global or multinational environment. Strong knowledge of financial processes, controls, and compliance requirements. Excellent analytical, problem-solving, and project management skills. Demonstrated ability to lead cross-functional teams and manage complex projects. Highly Effective communicator with excellent stakeholder engagement skills, with the ability to influence at all levels. Experience with ERP systems (e.g. SAP, Oracle) and process automation tools is advantageous. Change management and process improvement certification (e.g. Lean Six Sigma) is a plus. Impact: Owner of global P2P and R2R processes impacting $1.6B turnover and 8,000 projects. Highly influential across the business and procurement Influence over 180 finance team members across GDC and Regional teams High influence over DPO and close accuracy Other: Due to the impact and seniority of the role, the role is required to be London based and on-site regularly during Close processes and on-site for workshops, particularly during process blue printing and collaboration with colleagues. ERM is committed to where everyone feels valued, respected, and empowered to thrive, it's an essential part of what makes ERM a great place to build a career and helps us create better solutions for our clients.We welcome talent from all backgrounds and provide equal opportunities for every candidate. If you have a disability, are neurodivergent, or need accommodations during the selection process, we're here to support you. Our commitment doesn't stop at hiring. Once you join us, we'll ensure you have the tools, support, and adjustments needed to succeed and feel a true sense of belonging. Learn more about our Diversity, Inclusion & Belonging (DIB) efforts by visiting our website or exploring our .At ERM, sustainability is our business.We are the world's largest advisory firm focused solely on sustainability, offering unparalleled expertise across business and finance.ERM partners with clients to operationalize sustainability at pace and scale, through our unique combination of strategic transformation and technical delivery capabilities.Our diverse global team of experts works with the world's leading organizations to help them set clear sustainability targets, measure progress and operationalize strategy through deep implementation and business transformation.With more than 50 years of experience, our ability to integrate sustainability solutions and our depth and breadth of technical knowledge are why organizations choose to partner with us as their trusted advisor.Every one of us firmly believes in the potential to create value for our clients through an integrated approach to sustainability (because we have personally seen it and professionally achieved it).Our team members are passionate about client service. We work closely with our clients to help them operationalize their sustainability goals and meet their environmental, health and safety objectives while advancing ERM's purpose through delivering tangible progress in what the United Nations coined The Decade of Action.Organizing our people across globally integrated communities of technical and strategic talent positions ERM to be a "boots to boardroom" leader in bringing that value creation to our clients, partners, and the world.We recruit exceptional professionals with a personal and professional passion for sustainability and nurture them to even greater success as specialists. We prepare our consultants to bring integrated, innovative and sustainable solutions to our clients and provide opportunities for ongoing development across a variety of subject areas related to technical, business, and personal growth.At ERM, effort pays off and becomes career defining work that leaves a positive imprint on our planet. 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Power BI Data Analyst Sheffield City Centre & Home working (2 days per week) Up to 48,000 + Bonus + Free Parking + Other Benefits Your new role As a Power BI / Data Analyst you will help deliver the strategic vision with its subsidiaries. The role is to provide insight and data to our internal companies, whether this be high-level interactive performance indicators and dashboards, or detailed data extracts using reports and Power BI. Your expertise will be invaluable to deliver new ways of accessing our data, understanding trends and visual reporting to better inform all levels of our people. Responsibilities Be proactive in identifying issues and the action of change. Lead in the development of new Power BI reports and the improvement of existing reports, applying the latest methods and best practices. Manage workspaces and settings within the Power BI Service. Share specialist knowledge on Power BI and related topics with members of the IT team. Ensure the correct security permissions are assigned to authorised users and are regularly reviewed. Work with users at all levels within the organisation, to gather, understand and document reporting requirements. Provide training, documentation and support to relevant departments when delivering solutions. Assist with the development and maintenance of simple apps and workflows within the Power Platform and show a willingness to advance this knowledge over time. Articulate the capabilities and limitations of Power BI clearly to personnel at all levels of the organisation. Work with data owners to investigate data accuracy and validity in various data-related projects. Work with teams across the organisation to assist in data collection and analysis, in line with relevant legislation such as GDPR. Evaluate user needs and system functionality for reporting purposes. Experience needed Proven track record of consolidating data from multiple sources, into a single or a group of reports. Ability to 'tell a story' with one or multiple sets of data, and presenting this appropriately for the intended audience. Ability to develop Power BI reports/dashboards and publish these in Power BI Service. Good understanding of Power App (model-driven and canvas), PowerFX and Power Automate development. Ability to provide support and documentation to end users. An understanding of creating reports from Dataverse, with particular emphasis on D365 data. Experience administering reports and workspaces in Power BI Service. Experience using SQL, Power Query and Data Analysis Expression (DAX). Proven track record in delivering application-based reporting solutions (dashboards). Experience in using Azure DevOps, JIRA or similar tools. Be passionate about Business Intelligence and Data and how this can add value Have demonstratable expertise in data handling and how this can add value Understanding the data warehouse lifecycle such as ETL Demonstrate experience in managing and reporting from large and small data sets Have good interpersonal skills and ability to work effectively in a team The ability to design data structures to support reporting needs Be able to explain complex information to lay audiences Desirable Microsoft Certified: Power BI Data Analyst Associate (PL-300) Experienced working with commercial data. Experience in running successful data visualisation projects. Knowledge of Microsoft Fabric or data warehousing. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Feb 27, 2026
Full time
Power BI Data Analyst Sheffield City Centre & Home working (2 days per week) Up to 48,000 + Bonus + Free Parking + Other Benefits Your new role As a Power BI / Data Analyst you will help deliver the strategic vision with its subsidiaries. The role is to provide insight and data to our internal companies, whether this be high-level interactive performance indicators and dashboards, or detailed data extracts using reports and Power BI. Your expertise will be invaluable to deliver new ways of accessing our data, understanding trends and visual reporting to better inform all levels of our people. Responsibilities Be proactive in identifying issues and the action of change. Lead in the development of new Power BI reports and the improvement of existing reports, applying the latest methods and best practices. Manage workspaces and settings within the Power BI Service. Share specialist knowledge on Power BI and related topics with members of the IT team. Ensure the correct security permissions are assigned to authorised users and are regularly reviewed. Work with users at all levels within the organisation, to gather, understand and document reporting requirements. Provide training, documentation and support to relevant departments when delivering solutions. Assist with the development and maintenance of simple apps and workflows within the Power Platform and show a willingness to advance this knowledge over time. Articulate the capabilities and limitations of Power BI clearly to personnel at all levels of the organisation. Work with data owners to investigate data accuracy and validity in various data-related projects. Work with teams across the organisation to assist in data collection and analysis, in line with relevant legislation such as GDPR. Evaluate user needs and system functionality for reporting purposes. Experience needed Proven track record of consolidating data from multiple sources, into a single or a group of reports. Ability to 'tell a story' with one or multiple sets of data, and presenting this appropriately for the intended audience. Ability to develop Power BI reports/dashboards and publish these in Power BI Service. Good understanding of Power App (model-driven and canvas), PowerFX and Power Automate development. Ability to provide support and documentation to end users. An understanding of creating reports from Dataverse, with particular emphasis on D365 data. Experience administering reports and workspaces in Power BI Service. Experience using SQL, Power Query and Data Analysis Expression (DAX). Proven track record in delivering application-based reporting solutions (dashboards). Experience in using Azure DevOps, JIRA or similar tools. Be passionate about Business Intelligence and Data and how this can add value Have demonstratable expertise in data handling and how this can add value Understanding the data warehouse lifecycle such as ETL Demonstrate experience in managing and reporting from large and small data sets Have good interpersonal skills and ability to work effectively in a team The ability to design data structures to support reporting needs Be able to explain complex information to lay audiences Desirable Microsoft Certified: Power BI Data Analyst Associate (PL-300) Experienced working with commercial data. Experience in running successful data visualisation projects. Knowledge of Microsoft Fabric or data warehousing. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We have an exciting opportunity for a Product Owner to join our fantastic Digital, Data and Technology (DDaT) team, with an initial and immediate focus on delivering a new enterprise Dynamics 365 (D365) CRM implementation. The successful candidate will play a pivotal role in the implementation phase, ensuring the new CRM platform is delivered successfully and realises value from the outset. Beyond implementation, this is a permanent product role, with ongoing responsibility for the evolution, optimisation and long-term value of the CRM as a core enterprise platform for the charity. Working closely with business system owners, delivery teams, stakeholders across the organisation, and third-party partners, you will define the product vision, shape and prioritise the backlog, and ensure CRM capabilities are delivered in line with organisational strategy and user needs. You will be a key member of project and programme teams during the CRM delivery phase, before transitioning the platform into business as usual, value driven product ownership, continuously improving capabilities to meet changing organisational and user needs. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Reporting to our Head of Business Applications, key responsibilities will include: Define, refine, and continuously communicate the CRM product vision, roadmap, and value proposition Translate organisational strategy and business needs into clear product direction, prioritising improvements that drive adoption, efficiency, and supporter experience Own and manage the CRM product backlog, ensuring items are clear, deliverable, and aligned with business priorities Work closely with cross functional teams including programme and project managers, engineers, solution architects, business analysts, testers, and business system owners to ensure the successful delivery of CRM enhancements Build strong relationships across fundraising, membership, welfare, operations, digital, data, and technology teams to ensure CRM capabilities meet real world needs Act as a CRM and D365 platform ambassador, championing best practice, training, and innovation across the charity You will have demonstrable experience as a Product Owner, or similar role in digital, technology or CRM product environments. You will have hands on experience of a leadership role in agile teams and have a good working knowledge of Microsoft dynamics 365, including Agile Product Owner certifications and completion of 365 Fundamentals Learning Pathway. This is a full time, permanent position. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Employee benefits include - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days Generous pension contributions, with Employer contributions ranging from 6% to 10% Range of flexible working options may be available, depending on your role Employee Assistance Programme providing confidential counselling, financial and legal advice Range of courses delivered by learning specialists to support your development goals and objectives Opportunities to volunteer Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible. If you require the job advert or job description in an alternative format, please contact .
Feb 27, 2026
Full time
We have an exciting opportunity for a Product Owner to join our fantastic Digital, Data and Technology (DDaT) team, with an initial and immediate focus on delivering a new enterprise Dynamics 365 (D365) CRM implementation. The successful candidate will play a pivotal role in the implementation phase, ensuring the new CRM platform is delivered successfully and realises value from the outset. Beyond implementation, this is a permanent product role, with ongoing responsibility for the evolution, optimisation and long-term value of the CRM as a core enterprise platform for the charity. Working closely with business system owners, delivery teams, stakeholders across the organisation, and third-party partners, you will define the product vision, shape and prioritise the backlog, and ensure CRM capabilities are delivered in line with organisational strategy and user needs. You will be a key member of project and programme teams during the CRM delivery phase, before transitioning the platform into business as usual, value driven product ownership, continuously improving capabilities to meet changing organisational and user needs. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Reporting to our Head of Business Applications, key responsibilities will include: Define, refine, and continuously communicate the CRM product vision, roadmap, and value proposition Translate organisational strategy and business needs into clear product direction, prioritising improvements that drive adoption, efficiency, and supporter experience Own and manage the CRM product backlog, ensuring items are clear, deliverable, and aligned with business priorities Work closely with cross functional teams including programme and project managers, engineers, solution architects, business analysts, testers, and business system owners to ensure the successful delivery of CRM enhancements Build strong relationships across fundraising, membership, welfare, operations, digital, data, and technology teams to ensure CRM capabilities meet real world needs Act as a CRM and D365 platform ambassador, championing best practice, training, and innovation across the charity You will have demonstrable experience as a Product Owner, or similar role in digital, technology or CRM product environments. You will have hands on experience of a leadership role in agile teams and have a good working knowledge of Microsoft dynamics 365, including Agile Product Owner certifications and completion of 365 Fundamentals Learning Pathway. This is a full time, permanent position. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Employee benefits include - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days Generous pension contributions, with Employer contributions ranging from 6% to 10% Range of flexible working options may be available, depending on your role Employee Assistance Programme providing confidential counselling, financial and legal advice Range of courses delivered by learning specialists to support your development goals and objectives Opportunities to volunteer Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible. If you require the job advert or job description in an alternative format, please contact .
We have an exciting opportunity for a Product Owner to join our fantastic Digital, Data and Technology (DDaT) team, with an initial and immediate focus on delivering a new enterprise Dynamics 365 (D365) CRM implementation. The successful candidate will play a pivotal role in the implementation phase, ensuring the new CRM platform is delivered successfully and realises value from the outset. Beyond implementation, this is a permanent product role, with ongoing responsibility for the evolution, optimisation and long-term value of the CRM as a core enterprise platform for the charity. Working closely with business system owners, delivery teams, stakeholders across the organisation, and third-party partners, you will define the product vision, shape and prioritise the backlog, and ensure CRM capabilities are delivered in line with organisational strategy and user needs. You will be a key member of project and programme teams during the CRM delivery phase, before transitioning the platform into business as usual, value driven product ownership, continuously improving capabilities to meet changing organisational and user needs. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Reporting to our Head of Business Applications, key responsibilities will include: - Define, refine, and continuously communicate the CRM product vision, roadmap, and value proposition - Translate organisational strategy and business needs into clear product direction, prioritising improvements that drive adoption, efficiency, and supporter experience - Own and manage the CRM product backlog, ensuring items are clear, deliverable, and aligned with business priorities - Work closely with cross-functional teams including programme and project managers, engineers, solution architects, business analysts, testers, and business system owners to ensure the successful delivery of CRM enhancements - Build strong relationships across fundraising, membership, welfare, operations, digital, data, and technology teams to ensure CRM capabilities meet real-world needs - Act as a CRM and D365 platform ambassador, championing best practice, training, and innovation across the charity You will have demonstrable experience as a Product Owner, or similar role in digital, technology or CRM product environments. You will have hands on experience of a leadership role in agile teams and have a good working knowledge of Microsoft dynamics 365, including Agile Product Owner certifications and completion of 365 Fundamentals Learning Pathway. This is a full time, permanent position. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible. If you require the job advert or job description in an alternative format, please contact .
Feb 26, 2026
Full time
We have an exciting opportunity for a Product Owner to join our fantastic Digital, Data and Technology (DDaT) team, with an initial and immediate focus on delivering a new enterprise Dynamics 365 (D365) CRM implementation. The successful candidate will play a pivotal role in the implementation phase, ensuring the new CRM platform is delivered successfully and realises value from the outset. Beyond implementation, this is a permanent product role, with ongoing responsibility for the evolution, optimisation and long-term value of the CRM as a core enterprise platform for the charity. Working closely with business system owners, delivery teams, stakeholders across the organisation, and third-party partners, you will define the product vision, shape and prioritise the backlog, and ensure CRM capabilities are delivered in line with organisational strategy and user needs. You will be a key member of project and programme teams during the CRM delivery phase, before transitioning the platform into business as usual, value driven product ownership, continuously improving capabilities to meet changing organisational and user needs. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Reporting to our Head of Business Applications, key responsibilities will include: - Define, refine, and continuously communicate the CRM product vision, roadmap, and value proposition - Translate organisational strategy and business needs into clear product direction, prioritising improvements that drive adoption, efficiency, and supporter experience - Own and manage the CRM product backlog, ensuring items are clear, deliverable, and aligned with business priorities - Work closely with cross-functional teams including programme and project managers, engineers, solution architects, business analysts, testers, and business system owners to ensure the successful delivery of CRM enhancements - Build strong relationships across fundraising, membership, welfare, operations, digital, data, and technology teams to ensure CRM capabilities meet real-world needs - Act as a CRM and D365 platform ambassador, championing best practice, training, and innovation across the charity You will have demonstrable experience as a Product Owner, or similar role in digital, technology or CRM product environments. You will have hands on experience of a leadership role in agile teams and have a good working knowledge of Microsoft dynamics 365, including Agile Product Owner certifications and completion of 365 Fundamentals Learning Pathway. This is a full time, permanent position. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible. If you require the job advert or job description in an alternative format, please contact .
Lead Functional Consultant D365 CE Global Manufacturing £75,000 + Bonus (Hybrid London) WeDo Tech are partnered with a global manufacturing organisation who are well into their D365 journey, most regions are already live, with one final rollout wave planned. To support this next phase and drive consistency across markets, they're looking for a Lead D365 CE Functional Consultant to take ownership of process design, solution quality, and stakeholder engagement across the programme. The role You'll be leading CE process design and delivery, working closely with business stakeholders and internal teams to shape the Sales & Service experience globally. You'll act as the go to CE expert, leading the CE team, guiding best practice and ensuring adoption across different regions. What we're ideally looking for: Strong hands on experience with Dynamics 365 CE Experience across Field Service, Sales, and Customer Service Strong understanding of sales and customer engagement processes Comfortable working across the wider Microsoft ecosystem Proven stakeholder management and the confidence to lead conversations About your experience You're quality led and confident in your delivery approach Strong communicator who can influence, guide, and educate stakeholders Enjoy collaborating across multiple regions and functions Comfortable stepping into a lead / ownership role Working model & package Hybrid 2 day per week on site in London, remote otherwise Salary up to £75,000 + annual bonus (OTE approx. £80,000 - £85,000) Must have full UK right to work (no sponsorship available) If this sounds of interest, apply or message me directly, happy to walk you through the details.
Feb 19, 2026
Full time
Lead Functional Consultant D365 CE Global Manufacturing £75,000 + Bonus (Hybrid London) WeDo Tech are partnered with a global manufacturing organisation who are well into their D365 journey, most regions are already live, with one final rollout wave planned. To support this next phase and drive consistency across markets, they're looking for a Lead D365 CE Functional Consultant to take ownership of process design, solution quality, and stakeholder engagement across the programme. The role You'll be leading CE process design and delivery, working closely with business stakeholders and internal teams to shape the Sales & Service experience globally. You'll act as the go to CE expert, leading the CE team, guiding best practice and ensuring adoption across different regions. What we're ideally looking for: Strong hands on experience with Dynamics 365 CE Experience across Field Service, Sales, and Customer Service Strong understanding of sales and customer engagement processes Comfortable working across the wider Microsoft ecosystem Proven stakeholder management and the confidence to lead conversations About your experience You're quality led and confident in your delivery approach Strong communicator who can influence, guide, and educate stakeholders Enjoy collaborating across multiple regions and functions Comfortable stepping into a lead / ownership role Working model & package Hybrid 2 day per week on site in London, remote otherwise Salary up to £75,000 + annual bonus (OTE approx. £80,000 - £85,000) Must have full UK right to work (no sponsorship available) If this sounds of interest, apply or message me directly, happy to walk you through the details.
Location: Ely (CB6) Type: Permanent Hours: Monday to Friday, 8:00 AM - 4:30 PM with hybrid options available after 6 months training Salary: Competitive Job Reference: 36012 Polytec are looking for a Purchasing Assistant to join our Ely based client. The successful candidate will support the Buying and Supply Chain team by working closely with Buyers to ensure materials are delivered on time, purchase order data is accurate and supplier performance is effectively monitored. The role also supports continuous improvement initiatives aligned with lean manufacturing principles. Responsibilities - Liaise with suppliers to confirm delivery dates and maintain accurate records - Run purchasing reports to support planning and operations - Monitor stock levels and ensure procurement activity meets production needs - Assist with purchase order placement and ERP/MRP data maintenance - Investigate supplier invoice queries - Prepare supplier performance metrics - Support lean initiatives to improve material flow - Attend supplier meetings when required Requirements - Experience using ERP/MRP systems (Microsoft D365 desirable) - Strong Microsoft Office skills, particularly Excel - Detail-oriented, organised, and able to manage multiple priorities - Confident problem solver with strong ownership of tasks - Experience in purchasing, production planning, or lean manufacturing principles would be advantageous Please contact us as soon as possible for more details or apply below!
Feb 17, 2026
Full time
Location: Ely (CB6) Type: Permanent Hours: Monday to Friday, 8:00 AM - 4:30 PM with hybrid options available after 6 months training Salary: Competitive Job Reference: 36012 Polytec are looking for a Purchasing Assistant to join our Ely based client. The successful candidate will support the Buying and Supply Chain team by working closely with Buyers to ensure materials are delivered on time, purchase order data is accurate and supplier performance is effectively monitored. The role also supports continuous improvement initiatives aligned with lean manufacturing principles. Responsibilities - Liaise with suppliers to confirm delivery dates and maintain accurate records - Run purchasing reports to support planning and operations - Monitor stock levels and ensure procurement activity meets production needs - Assist with purchase order placement and ERP/MRP data maintenance - Investigate supplier invoice queries - Prepare supplier performance metrics - Support lean initiatives to improve material flow - Attend supplier meetings when required Requirements - Experience using ERP/MRP systems (Microsoft D365 desirable) - Strong Microsoft Office skills, particularly Excel - Detail-oriented, organised, and able to manage multiple priorities - Confident problem solver with strong ownership of tasks - Experience in purchasing, production planning, or lean manufacturing principles would be advantageous Please contact us as soon as possible for more details or apply below!
Head of Quality, Sustainability and CR Ops Department: Quality Department Employment Type: Permanent - Full Time Location: Office, Avonmouth/Filton Description The purpose of the Head of Quality, Sustainability and CR Ops is to lead and continuously strengthen ELEMIS' operational quality governance, environmental management, and corporate responsibility practices across the Operations function. This role safeguards product quality, protects brand integrity, and ensures compliance with company policy and UK regulatory requirements, while embedding robust governance and sustainability standards across the supply base and operational network. Reporting directly to the COO, this is a senior leadership position responsible for managing the Quality Control team and executing through both strong systems oversight and hands on operational involvement. The role ensures that ELEMIS maintains the highest standards expected of a global luxury beauty brand, balancing quality excellence, risk mitigation, compliance, sustainability performance, and commercial pragmatism. Working in partnership with the Regulatory, Sustainability, Warehouse, Planning and Supplier Management teams, this role ensures that quality, environmental and corporate responsibility frameworks are not only compliant, but embedded, measured and continuously improved. Key Responsibilities Quality Governance & Management Systems Own and continuously improve the Quality Management System (QMS), ensuring it remains compliant, current, and aligned with business and regulatory requirements. Ensure the Quality Policy is communicated, implemented and embedded across Operations. Maintain and control all Operations SOPs, ensuring accuracy, relevance and adherence. Own document control governance for Operations and support document control for the Technical & Regulatory team. Ensure robust traceability procedures are maintained and annual product recall testing is completed and documented. Oversee the management of Non Conformance Reports (NCRs), ensuring root cause analysis, corrective actions and timely closure. Lead internal audits and support supplier audits to ensure compliance and risk mitigation. Manage shelf life extension processes in partnership with suppliers and technical teams. Maintain full audit ready documentation to support B Corp and regulatory requirements. Quality Control Operations Lead, coach and develop a team of 4 Quality Control Technicians within the warehouse operation. Oversee daily QC execution including incoming goods inspection (AQL sampling), kitroom inspections, pallet inspections and export inspections. Ensure pre shipment inspection reports are issued accurately and on time. Monitor and analyse QC KPIs including rejected deliveries, inspection outcomes and complaint trends. Support resolution of customer complaints through investigation, trend analysis and corrective action. Oversee QC write offs and ensure governance and record keeping standards are upheld. Ensure product weights and dimensions are captured accurately and submitted weekly into D365. Conduct monthly facilities inspections in partnership with Warehouse and H&S, ensuring corrective actions are closed within agreed timelines. Supplier Governance & Corporate Responsibility Own the Supplier Approval & Evaluation process, ensuring new and existing suppliers meet quality and ESG standards. Oversee issuance and review of Supplier Quality Questionnaires and Supplier Code of Business Conduct. Ensure appropriate due diligence is conducted. Conduct annual supplier risk analysis based on spend and ESG risk categories. Ensure suppliers above agreed spend thresholds complete EcoVadis risk mapping and are actively monitored. Establish and track supplier ESG and sustainability KPIs, encouraging year on year performance improvement. Conduct supplier audits as required to mitigate operational and reputational risk. Maintain CSR and supplier governance records to support B Corp reassessment and audit readiness. Environmental Management & Sustainability (Operations) Maintain and oversee the Environmental Management System (EMS) for Operations. Monitor and record energy, water and waste data, ensuring accurate logging and audit ready documentation. Ensure secure destruction certificates and waste records are retained appropriately. Support ESOS compliance requirements, including submission of annual ESOS Action Plans. Collect and validate CO emissions data (transport upstream & downstream) and provide reporting to BI/Sustainability teams. Maintain sustainability data integrity to support dashboards, reporting and B Corp reassessment. Embed sustainability considerations within supplier governance and operational decision making. Sustainability is a key pillar of this role, supporting the wider Sustainability team framework and governance, with primary accountability for operational execution and compliance. Operations KPIs & Reporting Own and maintain Quality and Sustainability KPIs across Operations, including: Consumer complaints (UK, US, B2B) Rejected deliveries % QC inspection metrics Monthly CO emissions and intensity (including air freight) Conduct monthly analysis, identify trends, and present insights and risk mitigation plans to the COO. Ensure all quality and sustainability reporting is accurate, timely and audit ready. B Corp & Compliance Maintain all required documentation and evidence to support ongoing B Corp certification and reassessment. Ensure Operations meets all applicable UK regulatory standards in partnership with the Regulatory team. Proactively identify governance gaps or compliance risks and elevate appropriately. People Leadership Lead, coach and develop the QC team, fostering accountability, precision and pride in quality standards. Create a culture of continuous improvement, ownership and operational discipline. Align team objectives with broader Operations and company strategy. Build strong cross functional relationships across Warehouse, Planning, Regulatory and Sustainability teams. Act as a role model for ethical conduct, governance discipline and brand protection. Other Contribute to cross functional projects and operational strategy initiatives. Support implementation of new systems, reporting tools and process improvements. Act as a governance champion across Operations, influencing standards, behaviours and decision making. Sustainability Responsibility Ensure all duties carried out and actions completed in every aspect of your role contribute to the short and long term Sustainability Goals set forth by ELEMIS - Climate, Biodiversity & People Pillars. Skills, Knowledge and Expertise Quality & Governance Expertise: Strong knowledge of Quality Management Systems, audit processes, supplier governance and operational compliance within FMCG or beauty manufacturing/distribution environments. Luxury Brand Mindset: Understands the standards required to protect and elevate a premium global beauty brand. Demonstrates attention to detail and zero tolerance for quality compromise. Regulatory & Risk Awareness: Strong understanding of UK regulatory frameworks, with the ability to interpret requirements and translate them into operational controls. Sustainability & ESG Understanding: Experience managing environmental reporting, supplier ESG governance and sustainability KPIs within an operational context. Data & Analytical Capability: Confident interpreting quality, complaints and sustainability data to identify trends, mitigate risks and drive performance improvement. Leadership & Team Development: Proven experience managing and developing operational teams. Balances hands on involvement with strategic oversight. Influence & Collaboration: Able to influence cross functional stakeholders and external suppliers, balancing commercial pragmatism with governance discipline. Resilience & Ownership: Takes full accountability for standards, audit readiness and brand protection. Comfortable operating in a fast paced, evolving environment. Benefits We operate a Hybrid working model which means working any three days in our Filton Head Office and two days working from home. We also operate with flexible working hours, which means core hours are between 10am - 4pm. Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more) Excellent well being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more Generous Holiday Allowance, increasing with length of service Company Pension Scheme Healthcare Cash Plan (with Dental) Private Medical Insurance Employee Assistance Programme for all Associates and their families Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards Much, much more! Some benefit eligibility is based on length of service or contract type
Feb 16, 2026
Full time
Head of Quality, Sustainability and CR Ops Department: Quality Department Employment Type: Permanent - Full Time Location: Office, Avonmouth/Filton Description The purpose of the Head of Quality, Sustainability and CR Ops is to lead and continuously strengthen ELEMIS' operational quality governance, environmental management, and corporate responsibility practices across the Operations function. This role safeguards product quality, protects brand integrity, and ensures compliance with company policy and UK regulatory requirements, while embedding robust governance and sustainability standards across the supply base and operational network. Reporting directly to the COO, this is a senior leadership position responsible for managing the Quality Control team and executing through both strong systems oversight and hands on operational involvement. The role ensures that ELEMIS maintains the highest standards expected of a global luxury beauty brand, balancing quality excellence, risk mitigation, compliance, sustainability performance, and commercial pragmatism. Working in partnership with the Regulatory, Sustainability, Warehouse, Planning and Supplier Management teams, this role ensures that quality, environmental and corporate responsibility frameworks are not only compliant, but embedded, measured and continuously improved. Key Responsibilities Quality Governance & Management Systems Own and continuously improve the Quality Management System (QMS), ensuring it remains compliant, current, and aligned with business and regulatory requirements. Ensure the Quality Policy is communicated, implemented and embedded across Operations. Maintain and control all Operations SOPs, ensuring accuracy, relevance and adherence. Own document control governance for Operations and support document control for the Technical & Regulatory team. Ensure robust traceability procedures are maintained and annual product recall testing is completed and documented. Oversee the management of Non Conformance Reports (NCRs), ensuring root cause analysis, corrective actions and timely closure. Lead internal audits and support supplier audits to ensure compliance and risk mitigation. Manage shelf life extension processes in partnership with suppliers and technical teams. Maintain full audit ready documentation to support B Corp and regulatory requirements. Quality Control Operations Lead, coach and develop a team of 4 Quality Control Technicians within the warehouse operation. Oversee daily QC execution including incoming goods inspection (AQL sampling), kitroom inspections, pallet inspections and export inspections. Ensure pre shipment inspection reports are issued accurately and on time. Monitor and analyse QC KPIs including rejected deliveries, inspection outcomes and complaint trends. Support resolution of customer complaints through investigation, trend analysis and corrective action. Oversee QC write offs and ensure governance and record keeping standards are upheld. Ensure product weights and dimensions are captured accurately and submitted weekly into D365. Conduct monthly facilities inspections in partnership with Warehouse and H&S, ensuring corrective actions are closed within agreed timelines. Supplier Governance & Corporate Responsibility Own the Supplier Approval & Evaluation process, ensuring new and existing suppliers meet quality and ESG standards. Oversee issuance and review of Supplier Quality Questionnaires and Supplier Code of Business Conduct. Ensure appropriate due diligence is conducted. Conduct annual supplier risk analysis based on spend and ESG risk categories. Ensure suppliers above agreed spend thresholds complete EcoVadis risk mapping and are actively monitored. Establish and track supplier ESG and sustainability KPIs, encouraging year on year performance improvement. Conduct supplier audits as required to mitigate operational and reputational risk. Maintain CSR and supplier governance records to support B Corp reassessment and audit readiness. Environmental Management & Sustainability (Operations) Maintain and oversee the Environmental Management System (EMS) for Operations. Monitor and record energy, water and waste data, ensuring accurate logging and audit ready documentation. Ensure secure destruction certificates and waste records are retained appropriately. Support ESOS compliance requirements, including submission of annual ESOS Action Plans. Collect and validate CO emissions data (transport upstream & downstream) and provide reporting to BI/Sustainability teams. Maintain sustainability data integrity to support dashboards, reporting and B Corp reassessment. Embed sustainability considerations within supplier governance and operational decision making. Sustainability is a key pillar of this role, supporting the wider Sustainability team framework and governance, with primary accountability for operational execution and compliance. Operations KPIs & Reporting Own and maintain Quality and Sustainability KPIs across Operations, including: Consumer complaints (UK, US, B2B) Rejected deliveries % QC inspection metrics Monthly CO emissions and intensity (including air freight) Conduct monthly analysis, identify trends, and present insights and risk mitigation plans to the COO. Ensure all quality and sustainability reporting is accurate, timely and audit ready. B Corp & Compliance Maintain all required documentation and evidence to support ongoing B Corp certification and reassessment. Ensure Operations meets all applicable UK regulatory standards in partnership with the Regulatory team. Proactively identify governance gaps or compliance risks and elevate appropriately. People Leadership Lead, coach and develop the QC team, fostering accountability, precision and pride in quality standards. Create a culture of continuous improvement, ownership and operational discipline. Align team objectives with broader Operations and company strategy. Build strong cross functional relationships across Warehouse, Planning, Regulatory and Sustainability teams. Act as a role model for ethical conduct, governance discipline and brand protection. Other Contribute to cross functional projects and operational strategy initiatives. Support implementation of new systems, reporting tools and process improvements. Act as a governance champion across Operations, influencing standards, behaviours and decision making. Sustainability Responsibility Ensure all duties carried out and actions completed in every aspect of your role contribute to the short and long term Sustainability Goals set forth by ELEMIS - Climate, Biodiversity & People Pillars. Skills, Knowledge and Expertise Quality & Governance Expertise: Strong knowledge of Quality Management Systems, audit processes, supplier governance and operational compliance within FMCG or beauty manufacturing/distribution environments. Luxury Brand Mindset: Understands the standards required to protect and elevate a premium global beauty brand. Demonstrates attention to detail and zero tolerance for quality compromise. Regulatory & Risk Awareness: Strong understanding of UK regulatory frameworks, with the ability to interpret requirements and translate them into operational controls. Sustainability & ESG Understanding: Experience managing environmental reporting, supplier ESG governance and sustainability KPIs within an operational context. Data & Analytical Capability: Confident interpreting quality, complaints and sustainability data to identify trends, mitigate risks and drive performance improvement. Leadership & Team Development: Proven experience managing and developing operational teams. Balances hands on involvement with strategic oversight. Influence & Collaboration: Able to influence cross functional stakeholders and external suppliers, balancing commercial pragmatism with governance discipline. Resilience & Ownership: Takes full accountability for standards, audit readiness and brand protection. Comfortable operating in a fast paced, evolving environment. Benefits We operate a Hybrid working model which means working any three days in our Filton Head Office and two days working from home. We also operate with flexible working hours, which means core hours are between 10am - 4pm. Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more) Excellent well being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more Generous Holiday Allowance, increasing with length of service Company Pension Scheme Healthcare Cash Plan (with Dental) Private Medical Insurance Employee Assistance Programme for all Associates and their families Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards Much, much more! Some benefit eligibility is based on length of service or contract type
