Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity The Head of AI will play a pivotal role on our executive leadership team, working in close partnership with both the innovation and technology teams to shape the strategic direction of the firm's key initiatives. You will be the catalyst of our partnership between our executive leaders and their teams, building and leading the execution of strategies that propel transformation of products and services through our AI innovation to ensure we are the most technologically sophisticated asset manager globally. This role demands a blend of technological understanding, strategic foresight, and Growth-oriented excellence as an approach to guide our firm in these next stages of transformation. You will report directly to the Chief Executive Officer and be a member of the firm's senior leadership team. You will have regular engagement with the firm's Board of Directors as well as with legal entity and fund boards. This is a diverse role, with essential factors that must be carefully considered when executing our broader strategy, including-but not limited to-security, risk management, finance, regulatory compliance, governance, and user best practices. It's how we enhance every relationship and provide a superior service, leveraging AI to deliver personalized insights and proactive solutions, enabling our clients to make more informed decisions and achieve their goals with greater confidence and efficiency - they are at the forefront of everything we do. The newly created Head of Department ensures that the firm leverages AI ethically and effectively to gain insights-improving investment research, enhancing client experiences, and optimizing operations. They establish frameworks for AI adoption, recognizing that instilling ethical AI methodologies with multiple lenses and a strong leadership vision is critical in our journey. This individual combines technical expertise in AI with a data-driven approach, understanding that data is our competitive advantage and demands the highest standards of accuracy, transparency, and trust. AI will be seamlessly embedded throughout our organization, empowering us to harness data at every level-ensuring we anticipate market trends, make informed decisions, and consistently stay ahead of the competition. Establishing the Head of AI role is not just a strategic decision-it's a necessity for our continued growth and leadership in the industry. We are fully committed to embedding this position at the core of our organization, ensuring you receive the focus and resources required for lasting impact. This is a responsibility we take seriously, and we are dedicated to upholding the highest standards as we advance our AI-driven future. We are setting the standard for innovation and excellence to become the most technologically sophisticated asset manager globally and so you will need to demonstrate a deep understanding of our clients, anticipating their needs and delivering tailored solutions that consistently exceed expectations. Key Responsibilities Driven Strategic Leadership: Serve as the driving force behind innovation by developing and implementing a cohesive AI and technology strategy that aligns with our aspirations. Be the key enabler who accelerates progress and ensures both short-term impact and long-term transformation through advanced artificial intelligence initiatives, driving results and turning vision into reality Innovation: Lead research and development initiatives to drive AI-powered innovation, continuously evaluating emerging artificial intelligence, learning prospects and strategically assessing their potential applications to advance our business objectives Advocacy and Thought Leadership: Serve as a thought leader and strategic ambassador for AI, representing to both internal and external stakeholders. Champion the adoption of advanced artificial intelligence technologies that propel our goals throughout the business and position the company at the forefront of AI-driven innovation within the investment industry Team Development: Build and mentor a high-performing AI and technology team, fostering an inclusive environment that encourages continuous learning and innovation. Support both individual growth and department objectives by equipping team members with advanced AI skills and expertise. Develop the next generation of AI leaders to drive the firm's future success Standards Development Oversight: Collaborate closely with wider technology, finance and risk teams to establish, implement, and uphold rigorous AI standards and best practices throughout product design and development and usage. Ensure consistency, quality, and ethical integrity in all AI-driven solutions Technology Infrastructure Insight: Apply a comprehensive understanding of technical infrastructure to guide the development and implementation of robust, scalable, and secure systems. Ensure the architecture effectively supports current and future AI initiatives and business needs Risk Management: Proactively identify and mitigate risks associated with AI technologies across the company. Implement comprehensive data security and privacy protocols tailored to AI systems, ensuring the protection of both company and customer data while maintaining ethical and responsible AI practices Data Management: Oversee the governance, quality, and integrity of data used in AI systems across the company. Implement robust data management in partnership with data engineering teams for protocols to ensure accuracy, security, and compliance, enabling responsible and effective use of data to power advanced AI initiatives. Cyber Security: Leverage your understanding of AI technologies to enforce robust processes, systems, and controls that proactively protect the firm against internal and external cybersecurity threats. Ensure continuous engagement with our cyber capabilities to maintain a strong and resilient security alignment. Relationship Management: Collaborate with leading AI technology providers to enhance our solutions, accelerate innovation, and secure a sustained competitive advantage. Financial Planning and Budget Management: Develop and manage the AI and technology budget, ensuring resources are strategically allocated to advance key AI initiatives. Leverage data-driven insights to maximize ROI, support innovation, and drive year-on-year improvements in efficiency and impact. Emerging Technology: Keep the firm at the forefront of technological advances in AI. Monitor industry trends (like new AI techniques, fintech innovations, or regulatory changes around AI) and evaluate their applicability to the firm. Lead innovation initiatives or pilot programs and assess ROI. Advocate for investments and capabilities where they can yield competitive advantage across the board. Clients Come First: Our clients are at the heart of everything we do-AI and technology are leveraged to ensure their experience and partnership always take priority, delivering personalized solutions and unwavering support regardless of market conditions. Understanding how we run our business is fundamental in providing the service they come to rely on us for. Required Qualifications Education: Master's in Computer Science, Data Science, Statistics, Engineering, or related quantitative field. Experience: 10+ years of experience in AI strategy and transformation with related technology roles, with at least 5 years in a leadership or managerial capacity. Extensive experience in senior transformation leadership and partnership, with a proven track record of strategic AI planning and execution, driving the successful adoption and integration of advanced artificial intelligence solutions across an organization. Demonstrated experience leading AI-driven research and development (R&D) initiatives, with a strong track record of bringing innovative products to market. Committed to continuous improvement and personal upskilling, consistently leading by example and fostering a culture of learning and advancement within the team. Proven experience in building and developing a high-performing team is essential-fostering a culture of collaboration and innovation to ensure we consistently deliver exceptional results for our clients through the effective use of AI and advanced technology Comprehensive understanding of how core technology disciplines-including software development, system architecture, and cybersecurity-interconnect and support the broader technology ecosystem within an organization. Exceptional leadership skills, with experience in building and nurturing high-performing teams Exceptional communication skills . click apply for full job details
Aug 22, 2026
Full time
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity The Head of AI will play a pivotal role on our executive leadership team, working in close partnership with both the innovation and technology teams to shape the strategic direction of the firm's key initiatives. You will be the catalyst of our partnership between our executive leaders and their teams, building and leading the execution of strategies that propel transformation of products and services through our AI innovation to ensure we are the most technologically sophisticated asset manager globally. This role demands a blend of technological understanding, strategic foresight, and Growth-oriented excellence as an approach to guide our firm in these next stages of transformation. You will report directly to the Chief Executive Officer and be a member of the firm's senior leadership team. You will have regular engagement with the firm's Board of Directors as well as with legal entity and fund boards. This is a diverse role, with essential factors that must be carefully considered when executing our broader strategy, including-but not limited to-security, risk management, finance, regulatory compliance, governance, and user best practices. It's how we enhance every relationship and provide a superior service, leveraging AI to deliver personalized insights and proactive solutions, enabling our clients to make more informed decisions and achieve their goals with greater confidence and efficiency - they are at the forefront of everything we do. The newly created Head of Department ensures that the firm leverages AI ethically and effectively to gain insights-improving investment research, enhancing client experiences, and optimizing operations. They establish frameworks for AI adoption, recognizing that instilling ethical AI methodologies with multiple lenses and a strong leadership vision is critical in our journey. This individual combines technical expertise in AI with a data-driven approach, understanding that data is our competitive advantage and demands the highest standards of accuracy, transparency, and trust. AI will be seamlessly embedded throughout our organization, empowering us to harness data at every level-ensuring we anticipate market trends, make informed decisions, and consistently stay ahead of the competition. Establishing the Head of AI role is not just a strategic decision-it's a necessity for our continued growth and leadership in the industry. We are fully committed to embedding this position at the core of our organization, ensuring you receive the focus and resources required for lasting impact. This is a responsibility we take seriously, and we are dedicated to upholding the highest standards as we advance our AI-driven future. We are setting the standard for innovation and excellence to become the most technologically sophisticated asset manager globally and so you will need to demonstrate a deep understanding of our clients, anticipating their needs and delivering tailored solutions that consistently exceed expectations. Key Responsibilities Driven Strategic Leadership: Serve as the driving force behind innovation by developing and implementing a cohesive AI and technology strategy that aligns with our aspirations. Be the key enabler who accelerates progress and ensures both short-term impact and long-term transformation through advanced artificial intelligence initiatives, driving results and turning vision into reality Innovation: Lead research and development initiatives to drive AI-powered innovation, continuously evaluating emerging artificial intelligence, learning prospects and strategically assessing their potential applications to advance our business objectives Advocacy and Thought Leadership: Serve as a thought leader and strategic ambassador for AI, representing to both internal and external stakeholders. Champion the adoption of advanced artificial intelligence technologies that propel our goals throughout the business and position the company at the forefront of AI-driven innovation within the investment industry Team Development: Build and mentor a high-performing AI and technology team, fostering an inclusive environment that encourages continuous learning and innovation. Support both individual growth and department objectives by equipping team members with advanced AI skills and expertise. Develop the next generation of AI leaders to drive the firm's future success Standards Development Oversight: Collaborate closely with wider technology, finance and risk teams to establish, implement, and uphold rigorous AI standards and best practices throughout product design and development and usage. Ensure consistency, quality, and ethical integrity in all AI-driven solutions Technology Infrastructure Insight: Apply a comprehensive understanding of technical infrastructure to guide the development and implementation of robust, scalable, and secure systems. Ensure the architecture effectively supports current and future AI initiatives and business needs Risk Management: Proactively identify and mitigate risks associated with AI technologies across the company. Implement comprehensive data security and privacy protocols tailored to AI systems, ensuring the protection of both company and customer data while maintaining ethical and responsible AI practices Data Management: Oversee the governance, quality, and integrity of data used in AI systems across the company. Implement robust data management in partnership with data engineering teams for protocols to ensure accuracy, security, and compliance, enabling responsible and effective use of data to power advanced AI initiatives. Cyber Security: Leverage your understanding of AI technologies to enforce robust processes, systems, and controls that proactively protect the firm against internal and external cybersecurity threats. Ensure continuous engagement with our cyber capabilities to maintain a strong and resilient security alignment. Relationship Management: Collaborate with leading AI technology providers to enhance our solutions, accelerate innovation, and secure a sustained competitive advantage. Financial Planning and Budget Management: Develop and manage the AI and technology budget, ensuring resources are strategically allocated to advance key AI initiatives. Leverage data-driven insights to maximize ROI, support innovation, and drive year-on-year improvements in efficiency and impact. Emerging Technology: Keep the firm at the forefront of technological advances in AI. Monitor industry trends (like new AI techniques, fintech innovations, or regulatory changes around AI) and evaluate their applicability to the firm. Lead innovation initiatives or pilot programs and assess ROI. Advocate for investments and capabilities where they can yield competitive advantage across the board. Clients Come First: Our clients are at the heart of everything we do-AI and technology are leveraged to ensure their experience and partnership always take priority, delivering personalized solutions and unwavering support regardless of market conditions. Understanding how we run our business is fundamental in providing the service they come to rely on us for. Required Qualifications Education: Master's in Computer Science, Data Science, Statistics, Engineering, or related quantitative field. Experience: 10+ years of experience in AI strategy and transformation with related technology roles, with at least 5 years in a leadership or managerial capacity. Extensive experience in senior transformation leadership and partnership, with a proven track record of strategic AI planning and execution, driving the successful adoption and integration of advanced artificial intelligence solutions across an organization. Demonstrated experience leading AI-driven research and development (R&D) initiatives, with a strong track record of bringing innovative products to market. Committed to continuous improvement and personal upskilling, consistently leading by example and fostering a culture of learning and advancement within the team. Proven experience in building and developing a high-performing team is essential-fostering a culture of collaboration and innovation to ensure we consistently deliver exceptional results for our clients through the effective use of AI and advanced technology Comprehensive understanding of how core technology disciplines-including software development, system architecture, and cybersecurity-interconnect and support the broader technology ecosystem within an organization. Exceptional leadership skills, with experience in building and nurturing high-performing teams Exceptional communication skills . click apply for full job details
Citizens Advice Stevenage is an ambitious and innovative member of the Citizens Advice network. We have expanded our services and offering to meet the increased demand in the area, doubling in size over the last few years. As a positive subsequence, we are looking for a Head of Finance & Business Support, who will become a core member of the Senior Leadership Team, responsible for overseeing the financial stewardship of Citizens Advice Stevenage. To lead on financial governance, business support operations, and compliance, ensuring the organization operates sustainably and meets all legal and regulatory obligations. The role is pivotal in safeguarding the charity's financial integrity, supporting strategic decision-making, and enabling effective service delivery. Financial Leadership Prepare, review, and present draft and final budgets for approval by the board, ensuring timely submission of financial information to the CEO and Trustee Board. Oversee financial reporting processes, ensuring accuracy, transparency, and compliance with regulatory standards, including variance analysis and annual balance sheets, ensuring timely submission of financial information to the CEO and Trustee Board. Manage the reserves policy, ensuring regular review and alignment with operational needs and financial risks. Identify and manage financial risks, ensuring integration into the organization's risk register and adherence to appropriate mitigations. Ensure that the day-to-day finance and back-office function is high performing and compliant, safeguarding effective and efficient financial management processes. To co-ordinate the proactive and timely dissemination of high-quality financial information to services, the CEO, and Board such as annual budgets, monthly management accounts, cash flow analysis, financial forecasting and monthly business performance figures. To ensure that the organisation has in place, robust and compliant financial systems and procedures; and that these are complied with by all budget holders, ensuring that any oversights are fully investigated and reported upwards as necessary. To lead on the preparation of statutory accounts, provide year end accounts, provide appropriate support and assistance to the organisation's auditors and delivery of recommendations arising from the Audit process. To ensure that all statutory returns are complete in a timely and effective manner, including those in relation to VAT, PAYE, NIC and SSP, and that appropriate compliance dates are met for the Charities Commission and Companies House. Oversee the transactions, activities and processes of the external payroll provider. To monitor and advise on current and future tax legislation, with a view to optimisation. To support service managers in the preparation of bids and contract negotiations and provide financial activity analysis and reports in line with specific project reporting requirements. To monitor, report and make recommendations regarding the Investment and Reserves Policy to the Board. To oversee the payroll function to ensure employees are paid in an accurate and timely manner. To monitor and control creditors and debtors, ensuring invoices are paid on time and the risk of bad debts is minimised. Compliance and Risk Management Ensure compliance with all applicable regulatory frameworks, including the Charity Commission, Companies House, FCA, ICO, and other relevant bodies. Maintain and regularly review financial systems, controls, and policies, ensuring they are effectively implemented and aligned with legal requirements. Conduct due diligence for pension, redundancy, and other liabilities, ensuring plans are in place for management and mitigation. Support the trustee board in understanding risks related to projects and contracts, providing assurance of compliance with funders' requirements. To lead on the Risk Management process, advising the CEO and managers on risk matters, and reviewing the risk register on a regular basis, reporting to the Board of Trustees. To check, amend and monitor the Financial Procedures Manual; reporting material breaches to the CEO and Board of Trustees, as required/in-line with governance. Working with the senior leadership team monitoring and updating Insurance matters as required, reporting to the CEO and Board of Trustees. Business Support Operations Lead on organisational business continuity planning, ensuring resilience during crises and alignment with the charity's objectives. Oversee the development, implementation, and review of key policies, ensuring they reflect legal obligations and organisational values. Manage IT systems and cybersecurity measures to protect organisational data and operations, ensuring compliance with standards such as Cyber Essentials. Strategic Contribution Provides proactive strategic financial advice and guidance to the Trustees and wider leadership team, monitoring and reporting on the financial performance against agreed targets, identified risks and key performance indicators. Provide financial and operational insights to inform strategic decision-making and long-term planning. Foster a culture of continuous improvement and financial accountability across the organisation. Funding strategy: Support the CEO and board to regularly review the sustainability of its income sources and their impact on achieving charitable purposes in the short, medium and longer term. Work with the CEO and Head of Impact and Development to prepare the funding strategy that should go beyond immediate budgetary considerations and look at the wider funding landscape. The organisation needs to understand potential emerging opportunities and the organisation's readiness to pursue them. Team and Stakeholder Engagement Build and maintain effective relationships with trustees, funders, regulators, and key stakeholders, to ensure that Citizens Advice Stevenage meets its financial, regulatory and legal obligations. Provide leadership and support to finance and business support teams, ensuring professional development and effective performance management. People management and development Develop and implement a culture of continuous learning that will equip and develop people to deliver outstanding delivery. Responsibility for the training and development plan for the Finance and Business Support ensuring it is in effective operation including maintaining records of training needs identified and training attended. Working with the rest of the leadership team ensure the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010. Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy. Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development. Person Specification ACA/ACCA/CIMA Qualified, CPE up to date. Strong financial management experience at a similar level within the charity/not for profit sector A proven track record of leading, developing and inspiring small teams Experience of strategic business & financial planning, forecasting and budget management. Sound experience of producing month-end management accounts and audited year-end financial accounts Experience of managing and using financial systems A working knowledge of relevant legislation (regulatory, legal and financial) in the context of a charitable organisation Experience of managing change and change programmes A track record of initiating, leading and managing associated risks Strong influencing, negotiating and collaborative working skills, with the ability to present complex financial information clearly and concisely in writing or verbally Confident IT skills; confident using Microsoft Office applications, especially Excel Experience designing and introducing new financial processes, procedures and reports Working knowledge of QuickBooks software advantageous Experience working with a Board of Trustees advantageous Understanding of Charity Commission and Companies House reporting requirements Project and/or professional services experience Understanding of Charity Law Experience of working in the not-for-profit sector Understanding and experience using the Charity Governance Code Experience in working with Charity SORP . click apply for full job details
Aug 22, 2026
Full time
Citizens Advice Stevenage is an ambitious and innovative member of the Citizens Advice network. We have expanded our services and offering to meet the increased demand in the area, doubling in size over the last few years. As a positive subsequence, we are looking for a Head of Finance & Business Support, who will become a core member of the Senior Leadership Team, responsible for overseeing the financial stewardship of Citizens Advice Stevenage. To lead on financial governance, business support operations, and compliance, ensuring the organization operates sustainably and meets all legal and regulatory obligations. The role is pivotal in safeguarding the charity's financial integrity, supporting strategic decision-making, and enabling effective service delivery. Financial Leadership Prepare, review, and present draft and final budgets for approval by the board, ensuring timely submission of financial information to the CEO and Trustee Board. Oversee financial reporting processes, ensuring accuracy, transparency, and compliance with regulatory standards, including variance analysis and annual balance sheets, ensuring timely submission of financial information to the CEO and Trustee Board. Manage the reserves policy, ensuring regular review and alignment with operational needs and financial risks. Identify and manage financial risks, ensuring integration into the organization's risk register and adherence to appropriate mitigations. Ensure that the day-to-day finance and back-office function is high performing and compliant, safeguarding effective and efficient financial management processes. To co-ordinate the proactive and timely dissemination of high-quality financial information to services, the CEO, and Board such as annual budgets, monthly management accounts, cash flow analysis, financial forecasting and monthly business performance figures. To ensure that the organisation has in place, robust and compliant financial systems and procedures; and that these are complied with by all budget holders, ensuring that any oversights are fully investigated and reported upwards as necessary. To lead on the preparation of statutory accounts, provide year end accounts, provide appropriate support and assistance to the organisation's auditors and delivery of recommendations arising from the Audit process. To ensure that all statutory returns are complete in a timely and effective manner, including those in relation to VAT, PAYE, NIC and SSP, and that appropriate compliance dates are met for the Charities Commission and Companies House. Oversee the transactions, activities and processes of the external payroll provider. To monitor and advise on current and future tax legislation, with a view to optimisation. To support service managers in the preparation of bids and contract negotiations and provide financial activity analysis and reports in line with specific project reporting requirements. To monitor, report and make recommendations regarding the Investment and Reserves Policy to the Board. To oversee the payroll function to ensure employees are paid in an accurate and timely manner. To monitor and control creditors and debtors, ensuring invoices are paid on time and the risk of bad debts is minimised. Compliance and Risk Management Ensure compliance with all applicable regulatory frameworks, including the Charity Commission, Companies House, FCA, ICO, and other relevant bodies. Maintain and regularly review financial systems, controls, and policies, ensuring they are effectively implemented and aligned with legal requirements. Conduct due diligence for pension, redundancy, and other liabilities, ensuring plans are in place for management and mitigation. Support the trustee board in understanding risks related to projects and contracts, providing assurance of compliance with funders' requirements. To lead on the Risk Management process, advising the CEO and managers on risk matters, and reviewing the risk register on a regular basis, reporting to the Board of Trustees. To check, amend and monitor the Financial Procedures Manual; reporting material breaches to the CEO and Board of Trustees, as required/in-line with governance. Working with the senior leadership team monitoring and updating Insurance matters as required, reporting to the CEO and Board of Trustees. Business Support Operations Lead on organisational business continuity planning, ensuring resilience during crises and alignment with the charity's objectives. Oversee the development, implementation, and review of key policies, ensuring they reflect legal obligations and organisational values. Manage IT systems and cybersecurity measures to protect organisational data and operations, ensuring compliance with standards such as Cyber Essentials. Strategic Contribution Provides proactive strategic financial advice and guidance to the Trustees and wider leadership team, monitoring and reporting on the financial performance against agreed targets, identified risks and key performance indicators. Provide financial and operational insights to inform strategic decision-making and long-term planning. Foster a culture of continuous improvement and financial accountability across the organisation. Funding strategy: Support the CEO and board to regularly review the sustainability of its income sources and their impact on achieving charitable purposes in the short, medium and longer term. Work with the CEO and Head of Impact and Development to prepare the funding strategy that should go beyond immediate budgetary considerations and look at the wider funding landscape. The organisation needs to understand potential emerging opportunities and the organisation's readiness to pursue them. Team and Stakeholder Engagement Build and maintain effective relationships with trustees, funders, regulators, and key stakeholders, to ensure that Citizens Advice Stevenage meets its financial, regulatory and legal obligations. Provide leadership and support to finance and business support teams, ensuring professional development and effective performance management. People management and development Develop and implement a culture of continuous learning that will equip and develop people to deliver outstanding delivery. Responsibility for the training and development plan for the Finance and Business Support ensuring it is in effective operation including maintaining records of training needs identified and training attended. Working with the rest of the leadership team ensure the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010. Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy. Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development. Person Specification ACA/ACCA/CIMA Qualified, CPE up to date. Strong financial management experience at a similar level within the charity/not for profit sector A proven track record of leading, developing and inspiring small teams Experience of strategic business & financial planning, forecasting and budget management. Sound experience of producing month-end management accounts and audited year-end financial accounts Experience of managing and using financial systems A working knowledge of relevant legislation (regulatory, legal and financial) in the context of a charitable organisation Experience of managing change and change programmes A track record of initiating, leading and managing associated risks Strong influencing, negotiating and collaborative working skills, with the ability to present complex financial information clearly and concisely in writing or verbally Confident IT skills; confident using Microsoft Office applications, especially Excel Experience designing and introducing new financial processes, procedures and reports Working knowledge of QuickBooks software advantageous Experience working with a Board of Trustees advantageous Understanding of Charity Commission and Companies House reporting requirements Project and/or professional services experience Understanding of Charity Law Experience of working in the not-for-profit sector Understanding and experience using the Charity Governance Code Experience in working with Charity SORP . click apply for full job details
OT Vulnerability Analyst Walton Park £53.8k - £64.6k per annum (dependent on skills and qualifications) Full-time Hybrid Joint-contribution pension from 6% (12% total) - Enhanced maternity & family leave - Life assurance - HolidayPlus - Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. REQ5914 We are looking for an experienced OT Vulnerability Analyst to ensure that OT vulnerabilities are identified by cyber tools, assessments and audits are assessed, prioritized, and risk managed appropriately and in line with policies. You will also be responsible for providing relevant technical/nontechnical security and providing reports to the vulnerability manager. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute Provide cyber security assurance activities by ensuring implemented solutions are a replica of agreed and approved architecture definition documents Where required, propose solutions and coordinate delivery of mitigating actions to ensure risk levels are aligned with risk appetite. Work alongside and coordinate our third-party vendors including 'managed security services provider' (MSSP), penetration testers, attack path mapping and SOC operators including following up remediation work and reports Work with the technical security and assurance team to help deliver new security tooling. Be a Security touchpoint for Project Business Analysts and Project Management and provide project with security consultations, supporting OT Security projects within the Cyber programme Security Architecture and Design- Review both high/low level architecture definition documents for compliance against security policies, standards and regulatory requirements pertinent to OT environments Attend relevant Architecture Review Board and Technical Design Authority meetings providing sign-off to designs created to deliver technical solutions into the OT environment Produce in-flight project functional and non-functional security requirements and embed into existing processes. Post-implementation / pre-go live auditing of initial requirements for Security OT projects, checking agreed design proposals matched against delivered solutions. Operate collaboratively with the IT/OT Security Leads and the wider Corporate IT team to deliver the required solutions. Configure vulnerabilities management tools to ensure security vulnerabilities are identified across the SGN IT and OT estate. Triage, assess and prioritize identified security vulnerabilities, ensure mitigating controls are identified and implemented where necessary, Track remediation, risks, and exceptions and provide the Security Assurance function with vulnerability metrics and reports which include a view of outstanding vulnerabilities, plans for remediation, applied exceptions and security risks. Support continued service improvements initiatives. What you will need Must have 2 years' cyber security experience within an OT environment with strong OT / ICS knowledge about products, architectures and workflows. Must have proven expertise in three of the following security domain areas, Vulnerability Assessment and Management, Security Risk and Compliance, Security Architecture, Endpoint Protection, Network Security, and Security Engineering Good understanding and practical experience of Cyber Security Frameworks and standards such as NCSC security principles, NIST Framework, ISO 27001, ISO27005, IEC62443 etc. Good understanding of Cyber Assurance Framework and experience with working with Regulators and providing compliance updates for OT environment Knowledge of the Purdue Model and experience of application of network segmentation to OT systems to bolster the cybersecurity Role will require Security Clearance Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN leads pioneering research and development for a energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility , and a proud Gold member of the Armed Forces Covenant. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
Aug 20, 2026
Full time
OT Vulnerability Analyst Walton Park £53.8k - £64.6k per annum (dependent on skills and qualifications) Full-time Hybrid Joint-contribution pension from 6% (12% total) - Enhanced maternity & family leave - Life assurance - HolidayPlus - Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. REQ5914 We are looking for an experienced OT Vulnerability Analyst to ensure that OT vulnerabilities are identified by cyber tools, assessments and audits are assessed, prioritized, and risk managed appropriately and in line with policies. You will also be responsible for providing relevant technical/nontechnical security and providing reports to the vulnerability manager. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute Provide cyber security assurance activities by ensuring implemented solutions are a replica of agreed and approved architecture definition documents Where required, propose solutions and coordinate delivery of mitigating actions to ensure risk levels are aligned with risk appetite. Work alongside and coordinate our third-party vendors including 'managed security services provider' (MSSP), penetration testers, attack path mapping and SOC operators including following up remediation work and reports Work with the technical security and assurance team to help deliver new security tooling. Be a Security touchpoint for Project Business Analysts and Project Management and provide project with security consultations, supporting OT Security projects within the Cyber programme Security Architecture and Design- Review both high/low level architecture definition documents for compliance against security policies, standards and regulatory requirements pertinent to OT environments Attend relevant Architecture Review Board and Technical Design Authority meetings providing sign-off to designs created to deliver technical solutions into the OT environment Produce in-flight project functional and non-functional security requirements and embed into existing processes. Post-implementation / pre-go live auditing of initial requirements for Security OT projects, checking agreed design proposals matched against delivered solutions. Operate collaboratively with the IT/OT Security Leads and the wider Corporate IT team to deliver the required solutions. Configure vulnerabilities management tools to ensure security vulnerabilities are identified across the SGN IT and OT estate. Triage, assess and prioritize identified security vulnerabilities, ensure mitigating controls are identified and implemented where necessary, Track remediation, risks, and exceptions and provide the Security Assurance function with vulnerability metrics and reports which include a view of outstanding vulnerabilities, plans for remediation, applied exceptions and security risks. Support continued service improvements initiatives. What you will need Must have 2 years' cyber security experience within an OT environment with strong OT / ICS knowledge about products, architectures and workflows. Must have proven expertise in three of the following security domain areas, Vulnerability Assessment and Management, Security Risk and Compliance, Security Architecture, Endpoint Protection, Network Security, and Security Engineering Good understanding and practical experience of Cyber Security Frameworks and standards such as NCSC security principles, NIST Framework, ISO 27001, ISO27005, IEC62443 etc. Good understanding of Cyber Assurance Framework and experience with working with Regulators and providing compliance updates for OT environment Knowledge of the Purdue Model and experience of application of network segmentation to OT systems to bolster the cybersecurity Role will require Security Clearance Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN leads pioneering research and development for a energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility , and a proud Gold member of the Armed Forces Covenant. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
Head of IT Department: Information Technology Reporting to: CEO/ COO Direct Reports: IT Manager and IT Support Technicians Location: Manchester / UKMC & Unibridge Group locations Employment Type: Full-time Proposed Start Date: ASAP Working Pattern: 9am to 5pm / Monday to Friday About UKMC and Unibridge Group UK Management College (UKMC) and the wider Unibridge Group are committed to providing a high-quality educational experience supported by effective, reliable, secure and innovative technology. The Head of IT will provide strategic leadership and operational oversight of the Group's IT function, ensuring that technology infrastructure, systems, cybersecurity, IT service delivery, digital transformation and technology-enabled innovation meet the current and future needs of the organisation. The successful candidate will lead the IT team, manage the ITR Manager and IT Support Technicians, and work closely with the Group CEO, CEO UKMC, COO, Executive Leadership Team and other departments to ensure that IT is aligned with organisational priorities and supports the continued growth and development of UKMC and Unibridge Group. The Role The Head of IT will be responsible for the overall leadership, management and performance of the IT function across UKMC and Unibridge Group. The role combines strategic IT leadership, infrastructure management, cybersecurity, IT service management, systems development, AI automation, digital transformation, vendor management, staff technology training and team leadership. The postholder will establish and maintain a robust, secure and user-focused IT environment, ensuring that staff and students have access to the technology, systems and support required to operate effectively. The Head of IT will also provide expert advice to the Group CEO, CEO UKMC, COO, Executive Leadership Team and senior management on IT strategy, technology investment, cybersecurity, AI adoption, digital transformation, risk and business continuity. Key Responsibilities IT Strategy and Leadership Develop and implement a comprehensive IT strategy aligned with the strategic objectives of UKMC and Unibridge Group. Provide strategic advice and recommendations to the Group CEO, CEO UKMC, COO and senior leadership team on technology, infrastructure, cybersecurity, AI and digital transformation. Develop and maintain an IT roadmap covering infrastructure, systems, applications, cybersecurity, automation, AI and future technology requirements. Identify opportunities for technology to improve operational efficiency, staff productivity and the student experience. Lead the development of IT policies, procedures, standards and governance frameworks. Ensure that IT services are scalable and capable of supporting organisational growth. Establish appropriate IT performance indicators and regularly report on performance, risks and service improvements. Identify emerging technologies and assess their potential value to UKMC and Unibridge Group. IT Team Management Provide effective leadership and management of the IT department. Directly manage and support the ITR Manager and all IT Support Technicians. Define clear responsibilities, objectives and performance expectations for the IT team. Conduct regular one-to-one meetings, performance reviews and development discussions. Identify training and professional development requirements within the IT team. Ensure appropriate staffing levels and resource allocation across IT services. Promote a proactive, customer-focused and professional IT service culture. Manage workload, priorities and escalation processes across the IT function. Staff IT Training and Cybersecurity Awareness Develop and implement an organisation-wide IT training and awareness programme for staff. Ensure staff receive appropriate training when new IT systems, software, platforms or processes are introduced. Develop regular cybersecurity awareness training covering areas such as phishing, password security, multi-factor authentication, social engineering, data protection and safe use of technology. Conduct or coordinate regular cybersecurity awareness campaigns and simulated phishing exercises where appropriate. Ensure staff understand their responsibilities for protecting organisational, staff and student information. Monitor staff participation in mandatory IT and cybersecurity training and report completion levels to senior management. Develop guidance and training materials to support staff in using IT systems securely and effectively. Promote a culture of security awareness, responsible technology use and continuous learning across the organisation. IT Infrastructure and Systems Oversee the organisation's IT infrastructure, including networks, servers, endpoints, hardware, software and cloud services. Ensure systems are reliable, secure, appropriately maintained and fit for purpose. Oversee the installation, configuration, maintenance and replacement of IT hardware and software. Ensure appropriate monitoring of infrastructure and systems performance. Develop and maintain effective backup, disaster recovery and business continuity arrangements. Oversee IT asset management and lifecycle planning. Ensure IT systems are appropriately documented and maintained. Review and improve infrastructure to support multiple campuses, offices and operational locations. Cybersecurity and Information Security Lead the organisation's cybersecurity strategy and ensure appropriate security controls are implemented. Identify, assess and manage IT security risks and vulnerabilities. Ensure appropriate protection of organisational, staff and student information. Establish and maintain cybersecurity policies, procedures and controls. Oversee security monitoring, access controls, endpoint protection, authentication and other relevant security measures. Ensure appropriate response procedures are in place for cybersecurity incidents. Lead or coordinate investigations into significant IT security incidents. Promote cybersecurity awareness and good security practices across the organisation. Ensure IT practices support applicable data protection and information security requirements. Work with HR and senior management to ensure cybersecurity training and awareness requirements are incorporated into staff development and onboarding processes. IT Service Management Ensure the IT department provides an efficient, responsive and professional service to staff and students. Establish appropriate service standards, escalation procedures and response times. Monitor IT support performance, service levels and recurring issues. Identify opportunities to reduce recurring incidents and improve first-time resolution. Ensure appropriate ticketing and IT service management processes are followed. Develop a proactive approach to preventative maintenance and service improvement. Ensure major IT incidents are appropriately managed, communicated and escalated. AI, Automation and Digital Transformation Develop and implement an AI and automation strategy aligned with the wider business and IT strategy. Identify opportunities to use artificial intelligence, automation and emerging technologies to improve operational efficiency, productivity and service delivery. Assess business processes that could benefit from workflow automation, AI-enabled tools or system integration. Lead the evaluation, implementation and governance of appropriate AI technologies across UKMC and Unibridge Group. Establish appropriate controls for the responsible and secure use of AI, including data protection, access controls, confidentiality and information security. Work with departments across the organisation to identify practical opportunities for AI adoption and process automation. Support staff in understanding how AI and automation can be used effectively and responsibly within their roles. Develop guidance, training and awareness initiatives to support appropriate use of AI technologies. Monitor developments in AI and emerging technologies and advise senior management on opportunities, risks and potential investment. Lead technology-enabled transformation programmes designed to improve organisational processes, reduce manual administration and enhance the user experience. Ensure AI and automation projects are appropriately tested, documented and supported by change management and staff training. Measure the impact and benefits of AI, automation and digital transformation initiatives. Systems and Digital Transformation Evaluate existing systems and identify opportunities for improvement and automation. Lead or support the implementation of new technology platforms and IT systems. Ensure technology projects are appropriately planned, resourced and delivered. Work with internal stakeholders to understand business and operational requirements. Assess the impact of new technologies on existing systems and processes. Support digital transformation initiatives across UKMC and Unibridge Group. Ensure appropriate testing . click apply for full job details
Aug 14, 2026
Full time
Head of IT Department: Information Technology Reporting to: CEO/ COO Direct Reports: IT Manager and IT Support Technicians Location: Manchester / UKMC & Unibridge Group locations Employment Type: Full-time Proposed Start Date: ASAP Working Pattern: 9am to 5pm / Monday to Friday About UKMC and Unibridge Group UK Management College (UKMC) and the wider Unibridge Group are committed to providing a high-quality educational experience supported by effective, reliable, secure and innovative technology. The Head of IT will provide strategic leadership and operational oversight of the Group's IT function, ensuring that technology infrastructure, systems, cybersecurity, IT service delivery, digital transformation and technology-enabled innovation meet the current and future needs of the organisation. The successful candidate will lead the IT team, manage the ITR Manager and IT Support Technicians, and work closely with the Group CEO, CEO UKMC, COO, Executive Leadership Team and other departments to ensure that IT is aligned with organisational priorities and supports the continued growth and development of UKMC and Unibridge Group. The Role The Head of IT will be responsible for the overall leadership, management and performance of the IT function across UKMC and Unibridge Group. The role combines strategic IT leadership, infrastructure management, cybersecurity, IT service management, systems development, AI automation, digital transformation, vendor management, staff technology training and team leadership. The postholder will establish and maintain a robust, secure and user-focused IT environment, ensuring that staff and students have access to the technology, systems and support required to operate effectively. The Head of IT will also provide expert advice to the Group CEO, CEO UKMC, COO, Executive Leadership Team and senior management on IT strategy, technology investment, cybersecurity, AI adoption, digital transformation, risk and business continuity. Key Responsibilities IT Strategy and Leadership Develop and implement a comprehensive IT strategy aligned with the strategic objectives of UKMC and Unibridge Group. Provide strategic advice and recommendations to the Group CEO, CEO UKMC, COO and senior leadership team on technology, infrastructure, cybersecurity, AI and digital transformation. Develop and maintain an IT roadmap covering infrastructure, systems, applications, cybersecurity, automation, AI and future technology requirements. Identify opportunities for technology to improve operational efficiency, staff productivity and the student experience. Lead the development of IT policies, procedures, standards and governance frameworks. Ensure that IT services are scalable and capable of supporting organisational growth. Establish appropriate IT performance indicators and regularly report on performance, risks and service improvements. Identify emerging technologies and assess their potential value to UKMC and Unibridge Group. IT Team Management Provide effective leadership and management of the IT department. Directly manage and support the ITR Manager and all IT Support Technicians. Define clear responsibilities, objectives and performance expectations for the IT team. Conduct regular one-to-one meetings, performance reviews and development discussions. Identify training and professional development requirements within the IT team. Ensure appropriate staffing levels and resource allocation across IT services. Promote a proactive, customer-focused and professional IT service culture. Manage workload, priorities and escalation processes across the IT function. Staff IT Training and Cybersecurity Awareness Develop and implement an organisation-wide IT training and awareness programme for staff. Ensure staff receive appropriate training when new IT systems, software, platforms or processes are introduced. Develop regular cybersecurity awareness training covering areas such as phishing, password security, multi-factor authentication, social engineering, data protection and safe use of technology. Conduct or coordinate regular cybersecurity awareness campaigns and simulated phishing exercises where appropriate. Ensure staff understand their responsibilities for protecting organisational, staff and student information. Monitor staff participation in mandatory IT and cybersecurity training and report completion levels to senior management. Develop guidance and training materials to support staff in using IT systems securely and effectively. Promote a culture of security awareness, responsible technology use and continuous learning across the organisation. IT Infrastructure and Systems Oversee the organisation's IT infrastructure, including networks, servers, endpoints, hardware, software and cloud services. Ensure systems are reliable, secure, appropriately maintained and fit for purpose. Oversee the installation, configuration, maintenance and replacement of IT hardware and software. Ensure appropriate monitoring of infrastructure and systems performance. Develop and maintain effective backup, disaster recovery and business continuity arrangements. Oversee IT asset management and lifecycle planning. Ensure IT systems are appropriately documented and maintained. Review and improve infrastructure to support multiple campuses, offices and operational locations. Cybersecurity and Information Security Lead the organisation's cybersecurity strategy and ensure appropriate security controls are implemented. Identify, assess and manage IT security risks and vulnerabilities. Ensure appropriate protection of organisational, staff and student information. Establish and maintain cybersecurity policies, procedures and controls. Oversee security monitoring, access controls, endpoint protection, authentication and other relevant security measures. Ensure appropriate response procedures are in place for cybersecurity incidents. Lead or coordinate investigations into significant IT security incidents. Promote cybersecurity awareness and good security practices across the organisation. Ensure IT practices support applicable data protection and information security requirements. Work with HR and senior management to ensure cybersecurity training and awareness requirements are incorporated into staff development and onboarding processes. IT Service Management Ensure the IT department provides an efficient, responsive and professional service to staff and students. Establish appropriate service standards, escalation procedures and response times. Monitor IT support performance, service levels and recurring issues. Identify opportunities to reduce recurring incidents and improve first-time resolution. Ensure appropriate ticketing and IT service management processes are followed. Develop a proactive approach to preventative maintenance and service improvement. Ensure major IT incidents are appropriately managed, communicated and escalated. AI, Automation and Digital Transformation Develop and implement an AI and automation strategy aligned with the wider business and IT strategy. Identify opportunities to use artificial intelligence, automation and emerging technologies to improve operational efficiency, productivity and service delivery. Assess business processes that could benefit from workflow automation, AI-enabled tools or system integration. Lead the evaluation, implementation and governance of appropriate AI technologies across UKMC and Unibridge Group. Establish appropriate controls for the responsible and secure use of AI, including data protection, access controls, confidentiality and information security. Work with departments across the organisation to identify practical opportunities for AI adoption and process automation. Support staff in understanding how AI and automation can be used effectively and responsibly within their roles. Develop guidance, training and awareness initiatives to support appropriate use of AI technologies. Monitor developments in AI and emerging technologies and advise senior management on opportunities, risks and potential investment. Lead technology-enabled transformation programmes designed to improve organisational processes, reduce manual administration and enhance the user experience. Ensure AI and automation projects are appropriately tested, documented and supported by change management and staff training. Measure the impact and benefits of AI, automation and digital transformation initiatives. Systems and Digital Transformation Evaluate existing systems and identify opportunities for improvement and automation. Lead or support the implementation of new technology platforms and IT systems. Ensure technology projects are appropriately planned, resourced and delivered. Work with internal stakeholders to understand business and operational requirements. Assess the impact of new technologies on existing systems and processes. Support digital transformation initiatives across UKMC and Unibridge Group. Ensure appropriate testing . click apply for full job details
Position Overview: We are seeking to recruit an experienced and collaborative solicitor based in London with technology and commercial law expertise to join our Corporate and Technology Legal team, which provides legal support on technology, outsourcing, third-party risk management, cybersecurity, data privacy, artificial intelligence, and other technology-related matters across Mizuho Americas (including the international offices of Greenhill). This role involves drafting, reviewing, and negotiating a broad range of commercial, technology, outsourcing, cloud, and data processing agreements, while providing practical legal advice on complex vendor relationships and evolving regulatory requirements. The ideal candidate will have strong familiarity with UK and EU laws, rules, and regulations applicable to global financial institutions with respect to third-party risk management and technology, including operational resilience, outsourcing, data privacy, cybersecurity, and artificial intelligence. The successful candidate will report to the Head of the Corporate and Technology Legal team for Mizuho Americas and will play a key role in supporting technology and outsourcing initiatives involving the international offices of Mizuho Americas. Key Responsibilities: Draft, review, and negotiate third-party vendor agreements, including outsourcing, cloud/SaaS, end-user license, market data, software development, professional service, service level, data processing, and non-disclosure agreements Advise on legal and regulatory requirements applicable to outsourcing and third-party arrangements within the UK and EU financial services sector, including operational resilience and third-party risk management frameworks Advise on contractual and regulatory considerations relating to artificial intelligence, cloud computing, digital services, and emerging technology initiatives Provide legal support relating to compliance with UK GDPR, EU GDPR, international data transfers, and data processing agreements Support implementation and interpretation of UK and EU regulatory developments affecting technology and outsourcing arrangements, including regulations and guidance issued by the FCA, EBA, the European Commission, and other relevant authorities Coordinate as necessary with subject matter experts for advice and support related to intellectual property, data privacy, cybersecurity, regulatory compliance, dispute resolution and other matters that intersect with third-party vendor contract matters Contribute to maintenance of templates and know-how relating to sourcing and technology matters Such other matters as requested by the manager of the Corporate and Technology Legal team and/or the Chief Legal Officer Qualifications and Experience: At least 5-6 years Post Qualified Experience (PQE) solicitor Extensive experience negotiating complex technology and commercial contracts Experience advising on the Digital Operational Resilience Act (DORA) implementation, ICT service arrangements, operational resilience, artificial intelligence, and other regulatory regimes affecting technology vendors supporting regulated financial entities Strong familiarity with UK and EU legal and regulatory issues relevant to technology and outsourcing arrangements, including: UK GDPR and EU GDPR; international data transfers; technology and cloud outsourcing; operational resilience requirements; DORA; and artificial intelligence regulation and governance Strong analytical skills with the ability to translate laws, rules and regulations into practical business solutions Excellent written and verbal communication skills; adept at presenting legal concepts clearly to non-legal stakeholders Ability to work proactively, independently, and collaboratively in a fast-paced, dynamic environment High level of professionalism, integrity, and attention to detail Ability to prioritize and manage multiple projects and deadlines simultaneously The expected base salary ranges from $150,000.00 - $160,000.00. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus. Other requirements Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations. Roles in some of our departments have greater in-office requirements that will be communicated to you as part of the recruitment process. Company Overview Mizuho Financial Group, Inc. is the 15th largest bank in the world as measured by total assets of $2 trillion. Mizuho's 60,000 employees worldwide offer comprehensive financial services to clients in 35 countries and 800 offices throughout the Americas, EMEA and Asia. Mizuho Americas is a leading provider of corporate and investment banking services to clients in the US, Canada, and Latin America. Through its acquisition of Greenhill, Mizuho provides M&A, restructuring and private capital advisory capabilities across Americas, Europe and Asia. Mizuho Americas employs approximately 3,500 professionals, and its capabilities span corporate and investment banking, capital markets, equity and fixed income sales & trading, derivatives, FX, custody and research. Visit . Mizuho Americas offers a competitive total rewards package. We are an EEO/AA Employer - M/F/Disability/Veteran. We participate in the E-Verify program. We maintain a drug-free workplace and reserve the right to require pre- and post-hire drug testing as permitted by applicable law. Why Mizuho Mizuho Mizuho is in growth mode as we are climbing the league tables, disrupting the status quo, and attracting top talent. Positions are available across our corporate functions, and on our corporate and investment banking, capital markets, advisory, research, sales & trading, derivatives, and financing teams. We are looking for candidates who want to contribute to our entrepreneurial culture where people at all levels are inspired to share ideas. Our creativity sets us apart, and our perseverance drives results in creating bespoke, client-focused solutions. If you are interested in advancing your career working for a firm with a growth mindset and the resources of a global financial services team, we would like to hear from you. For more information, please view our Recruiting Brochure
Jul 31, 2026
Full time
Position Overview: We are seeking to recruit an experienced and collaborative solicitor based in London with technology and commercial law expertise to join our Corporate and Technology Legal team, which provides legal support on technology, outsourcing, third-party risk management, cybersecurity, data privacy, artificial intelligence, and other technology-related matters across Mizuho Americas (including the international offices of Greenhill). This role involves drafting, reviewing, and negotiating a broad range of commercial, technology, outsourcing, cloud, and data processing agreements, while providing practical legal advice on complex vendor relationships and evolving regulatory requirements. The ideal candidate will have strong familiarity with UK and EU laws, rules, and regulations applicable to global financial institutions with respect to third-party risk management and technology, including operational resilience, outsourcing, data privacy, cybersecurity, and artificial intelligence. The successful candidate will report to the Head of the Corporate and Technology Legal team for Mizuho Americas and will play a key role in supporting technology and outsourcing initiatives involving the international offices of Mizuho Americas. Key Responsibilities: Draft, review, and negotiate third-party vendor agreements, including outsourcing, cloud/SaaS, end-user license, market data, software development, professional service, service level, data processing, and non-disclosure agreements Advise on legal and regulatory requirements applicable to outsourcing and third-party arrangements within the UK and EU financial services sector, including operational resilience and third-party risk management frameworks Advise on contractual and regulatory considerations relating to artificial intelligence, cloud computing, digital services, and emerging technology initiatives Provide legal support relating to compliance with UK GDPR, EU GDPR, international data transfers, and data processing agreements Support implementation and interpretation of UK and EU regulatory developments affecting technology and outsourcing arrangements, including regulations and guidance issued by the FCA, EBA, the European Commission, and other relevant authorities Coordinate as necessary with subject matter experts for advice and support related to intellectual property, data privacy, cybersecurity, regulatory compliance, dispute resolution and other matters that intersect with third-party vendor contract matters Contribute to maintenance of templates and know-how relating to sourcing and technology matters Such other matters as requested by the manager of the Corporate and Technology Legal team and/or the Chief Legal Officer Qualifications and Experience: At least 5-6 years Post Qualified Experience (PQE) solicitor Extensive experience negotiating complex technology and commercial contracts Experience advising on the Digital Operational Resilience Act (DORA) implementation, ICT service arrangements, operational resilience, artificial intelligence, and other regulatory regimes affecting technology vendors supporting regulated financial entities Strong familiarity with UK and EU legal and regulatory issues relevant to technology and outsourcing arrangements, including: UK GDPR and EU GDPR; international data transfers; technology and cloud outsourcing; operational resilience requirements; DORA; and artificial intelligence regulation and governance Strong analytical skills with the ability to translate laws, rules and regulations into practical business solutions Excellent written and verbal communication skills; adept at presenting legal concepts clearly to non-legal stakeholders Ability to work proactively, independently, and collaboratively in a fast-paced, dynamic environment High level of professionalism, integrity, and attention to detail Ability to prioritize and manage multiple projects and deadlines simultaneously The expected base salary ranges from $150,000.00 - $160,000.00. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus. Other requirements Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations. Roles in some of our departments have greater in-office requirements that will be communicated to you as part of the recruitment process. Company Overview Mizuho Financial Group, Inc. is the 15th largest bank in the world as measured by total assets of $2 trillion. Mizuho's 60,000 employees worldwide offer comprehensive financial services to clients in 35 countries and 800 offices throughout the Americas, EMEA and Asia. Mizuho Americas is a leading provider of corporate and investment banking services to clients in the US, Canada, and Latin America. Through its acquisition of Greenhill, Mizuho provides M&A, restructuring and private capital advisory capabilities across Americas, Europe and Asia. Mizuho Americas employs approximately 3,500 professionals, and its capabilities span corporate and investment banking, capital markets, equity and fixed income sales & trading, derivatives, FX, custody and research. Visit . Mizuho Americas offers a competitive total rewards package. We are an EEO/AA Employer - M/F/Disability/Veteran. We participate in the E-Verify program. We maintain a drug-free workplace and reserve the right to require pre- and post-hire drug testing as permitted by applicable law. Why Mizuho Mizuho Mizuho is in growth mode as we are climbing the league tables, disrupting the status quo, and attracting top talent. Positions are available across our corporate functions, and on our corporate and investment banking, capital markets, advisory, research, sales & trading, derivatives, and financing teams. We are looking for candidates who want to contribute to our entrepreneurial culture where people at all levels are inspired to share ideas. Our creativity sets us apart, and our perseverance drives results in creating bespoke, client-focused solutions. If you are interested in advancing your career working for a firm with a growth mindset and the resources of a global financial services team, we would like to hear from you. For more information, please view our Recruiting Brochure
Goldman Sachs Group, Inc.
Birmingham, Staffordshire
Internal Audit, Asset & Wealth Management Technology Audit, Vice President, Birmingham Birmingham, West Midlands, England, United Kingdom Job Description In Internal Audit, we ensure that Goldman Sachs maintains effective controls by assessing the reliability of financial reports, monitoring the firm's compliance with laws and regulations, and advising management on developing smart control solutions. Our group has unique insight on the financial industry and its products and operations. We're looking for detail oriented team players who have an interest in financial markets and want to gain insight into the firm's operations and control processes. What We Do As the third line of defense, Internal Audit's mission is to independently assess the firm's internal control structure, including the firm's governance processes and controls, risk management and capital and anti financial crime frameworks, raise awareness of control risk, and monitor the implementation of management's control measures. In doing so, internal Audit: Communicates and reports on the effectiveness of the firm's governance, risk management and controls that mitigate current and evolving risk Raises awareness of control risk Assesses the firm's control culture and conduct risks Monitors management's implementation of control measures Goldman Sachs Internal Audit comprises individuals from diverse backgrounds including chartered accountants, developers, risk management professionals, cybersecurity professionals, and data scientists. We are organized into global teams comprising business and technology auditors to cover all of the firm's businesses and functions, including global banking & markets, asset & wealth management, risk management, finance, cyber security and technology risk, and engineering. Who We Look For Goldman Sachs internal auditors demonstrate strong risk and control mindsets, possess analytical skills, exercise professional skepticism and are able to challenge and discuss effectively with management on risks and control measures. We look for individuals who enjoy learning about audit, businesses and functions, have innovative and creative mindsets to adopt analytical techniques to enhance audit processes, build relationships, and are able to evolve and thrive in a fast paced global environment. Asset & Wealth Management covers the firm's Wealth Management, Public and Private Asset Management businesses. As a Technology Auditor, you will be involved in providing assurance on the integrity and quality of data used for the purposes of portfolio construction and management, deal workflows, investment research flows, reporting for internal and regulatory purposes, application stability, system operations along with other general technology controls. As part of the third line of defense, you will be involved in independently assessing the firm's overall control environment, and communicating the results to the firm's local and global management on the effectiveness of the firm's controls that mitigate current and emerging risks, and monitoring the management's implementation of control measures. In doing so, you are supporting the provision of independent, objective and timely assurance around the firm's internal control structure, and supporting the Audit Committee, the Board of Directors and Risk Committee in fulfilling their oversight responsibilities. For each assigned review you will report to an experienced project manager. You will be expected to: Assist/lead the risk assessment, scoping and planning of reviews. Assist/lead the execution of the reviews. Specifically focusing on the following: Analyze the design of controls around the underlying system architecture in the context of information technology controls and its impact on the business. Analyze the business and technology processes to evaluate the design and effectiveness of the relevant technology controls by designing and executing tests to validate identified system control features, which may require data analysis, code inspection and re performance of system processes. Document the results of the test steps executed within the Internal Audit workflow application as per the departmental guidelines. Assist in/lead the vetting of audit observations. Assist in/lead the tracking, monitoring and recording of remediation of risks identified in reviews. Qualifications BE/B Tech/MCA/MBA/MS in Information Systems or equivalent University degree in technology Minimum 8 years of experience in technology audit focusing on Financial Services Technology audit. Technology audit skills including an understanding of: System architecture, with high level understanding of databases, operating systems and messaging Prior experience of testing automated IT application controls System Development / Programming Languages System Architecture (Distributed/Messaging, Cloud, emerging technologies) Operating Systems and databases Data analysis skills (SQL, ACL, or similar tools) Application security principles System development lifecycle (SDLC) Management, monitoring and operations of technology (backups, change management, system monitoring, incident/problem management) Business continuity planning and disaster recovery design and implementation Security within the software development lifecycle Ability to review code (object oriented programming languages) Experience in managing audit engagements or technology projects Relevant Certification or industry accreditation (CISA, CISSP, etc.) Ability to work effectively across a large global audit team, understanding the team's role in the overall strategy of the firm Strong written and verbal communication skills a must; strong interpersonal skills essential. Requirement for frequent interaction with technology management Must be able to multitask while managing both timelines and workload Experience with AI, Data Analytics tools and techniques Audit experience in Cloud and other emerging technologies About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Job Info Job Identification 164888 Job Category Vice President Posting Date 03/09/2026, 05:25 PM Locations Birmingham, West Midlands, England, United Kingdom
Jul 31, 2026
Full time
Internal Audit, Asset & Wealth Management Technology Audit, Vice President, Birmingham Birmingham, West Midlands, England, United Kingdom Job Description In Internal Audit, we ensure that Goldman Sachs maintains effective controls by assessing the reliability of financial reports, monitoring the firm's compliance with laws and regulations, and advising management on developing smart control solutions. Our group has unique insight on the financial industry and its products and operations. We're looking for detail oriented team players who have an interest in financial markets and want to gain insight into the firm's operations and control processes. What We Do As the third line of defense, Internal Audit's mission is to independently assess the firm's internal control structure, including the firm's governance processes and controls, risk management and capital and anti financial crime frameworks, raise awareness of control risk, and monitor the implementation of management's control measures. In doing so, internal Audit: Communicates and reports on the effectiveness of the firm's governance, risk management and controls that mitigate current and evolving risk Raises awareness of control risk Assesses the firm's control culture and conduct risks Monitors management's implementation of control measures Goldman Sachs Internal Audit comprises individuals from diverse backgrounds including chartered accountants, developers, risk management professionals, cybersecurity professionals, and data scientists. We are organized into global teams comprising business and technology auditors to cover all of the firm's businesses and functions, including global banking & markets, asset & wealth management, risk management, finance, cyber security and technology risk, and engineering. Who We Look For Goldman Sachs internal auditors demonstrate strong risk and control mindsets, possess analytical skills, exercise professional skepticism and are able to challenge and discuss effectively with management on risks and control measures. We look for individuals who enjoy learning about audit, businesses and functions, have innovative and creative mindsets to adopt analytical techniques to enhance audit processes, build relationships, and are able to evolve and thrive in a fast paced global environment. Asset & Wealth Management covers the firm's Wealth Management, Public and Private Asset Management businesses. As a Technology Auditor, you will be involved in providing assurance on the integrity and quality of data used for the purposes of portfolio construction and management, deal workflows, investment research flows, reporting for internal and regulatory purposes, application stability, system operations along with other general technology controls. As part of the third line of defense, you will be involved in independently assessing the firm's overall control environment, and communicating the results to the firm's local and global management on the effectiveness of the firm's controls that mitigate current and emerging risks, and monitoring the management's implementation of control measures. In doing so, you are supporting the provision of independent, objective and timely assurance around the firm's internal control structure, and supporting the Audit Committee, the Board of Directors and Risk Committee in fulfilling their oversight responsibilities. For each assigned review you will report to an experienced project manager. You will be expected to: Assist/lead the risk assessment, scoping and planning of reviews. Assist/lead the execution of the reviews. Specifically focusing on the following: Analyze the design of controls around the underlying system architecture in the context of information technology controls and its impact on the business. Analyze the business and technology processes to evaluate the design and effectiveness of the relevant technology controls by designing and executing tests to validate identified system control features, which may require data analysis, code inspection and re performance of system processes. Document the results of the test steps executed within the Internal Audit workflow application as per the departmental guidelines. Assist in/lead the vetting of audit observations. Assist in/lead the tracking, monitoring and recording of remediation of risks identified in reviews. Qualifications BE/B Tech/MCA/MBA/MS in Information Systems or equivalent University degree in technology Minimum 8 years of experience in technology audit focusing on Financial Services Technology audit. Technology audit skills including an understanding of: System architecture, with high level understanding of databases, operating systems and messaging Prior experience of testing automated IT application controls System Development / Programming Languages System Architecture (Distributed/Messaging, Cloud, emerging technologies) Operating Systems and databases Data analysis skills (SQL, ACL, or similar tools) Application security principles System development lifecycle (SDLC) Management, monitoring and operations of technology (backups, change management, system monitoring, incident/problem management) Business continuity planning and disaster recovery design and implementation Security within the software development lifecycle Ability to review code (object oriented programming languages) Experience in managing audit engagements or technology projects Relevant Certification or industry accreditation (CISA, CISSP, etc.) Ability to work effectively across a large global audit team, understanding the team's role in the overall strategy of the firm Strong written and verbal communication skills a must; strong interpersonal skills essential. Requirement for frequent interaction with technology management Must be able to multitask while managing both timelines and workload Experience with AI, Data Analytics tools and techniques Audit experience in Cloud and other emerging technologies About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Job Info Job Identification 164888 Job Category Vice President Posting Date 03/09/2026, 05:25 PM Locations Birmingham, West Midlands, England, United Kingdom
Head of Secure Digital Platform MUST HAVE ACTIVE SC CLEARANCE Location: Remote/Hybrid (Reading 2-3 days per week) The Opportunity We are seeking an experienced Head of Secure Digital Platform to lead the strategy, delivery and continuous improvement of enterprise digital platforms within a complex, global organisation. Reporting to the Chief Digital & Information Officer, you will lead multidisciplinary technology teams responsible for delivering secure, scalable and resilient platforms that support business operations and digital transformation. Key Responsibilities Develop and deliver the enterprise platform strategy and roadmap. Lead the design, implementation and support of secure digital platforms across cloud and hybrid environments. Build and develop high-performing teams of engineers, architects and product leaders. Collaborate with business stakeholders to translate strategic requirements into technology solutions. Drive platform performance, resilience, security and continuous improvement. Manage strategic technology partners and suppliers. Promote modern engineering practices, innovation and data-driven decision-making. About You You'll be an accomplished technology leader with: Significant experience leading enterprise IT platforms within large, complex organisations. Strong knowledge of cloud technologies, infrastructure, cybersecurity and enterprise architecture. Experience managing global technical teams and technology suppliers. Excellent stakeholder engagement, strategic planning and leadership skills. A degree in IT, Engineering, Business or a related discipline. Professional certifications in cloud technologies or IT service management are advantageous. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jul 30, 2026
Contractor
Head of Secure Digital Platform MUST HAVE ACTIVE SC CLEARANCE Location: Remote/Hybrid (Reading 2-3 days per week) The Opportunity We are seeking an experienced Head of Secure Digital Platform to lead the strategy, delivery and continuous improvement of enterprise digital platforms within a complex, global organisation. Reporting to the Chief Digital & Information Officer, you will lead multidisciplinary technology teams responsible for delivering secure, scalable and resilient platforms that support business operations and digital transformation. Key Responsibilities Develop and deliver the enterprise platform strategy and roadmap. Lead the design, implementation and support of secure digital platforms across cloud and hybrid environments. Build and develop high-performing teams of engineers, architects and product leaders. Collaborate with business stakeholders to translate strategic requirements into technology solutions. Drive platform performance, resilience, security and continuous improvement. Manage strategic technology partners and suppliers. Promote modern engineering practices, innovation and data-driven decision-making. About You You'll be an accomplished technology leader with: Significant experience leading enterprise IT platforms within large, complex organisations. Strong knowledge of cloud technologies, infrastructure, cybersecurity and enterprise architecture. Experience managing global technical teams and technology suppliers. Excellent stakeholder engagement, strategic planning and leadership skills. A degree in IT, Engineering, Business or a related discipline. Professional certifications in cloud technologies or IT service management are advantageous. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
LocationSunderland, United Kingdom# Customer Success Manager at OneClickComplyLocationSunderland, United KingdomSalary£32500 - £60000 /yearJob TypeFull-timeDate PostedApril 30th, 2026Apply NowOneClickComply is changing how businesses think about cybersecurity compliance. We've built a platform that automates the hard parts - technical control implementation, policy generation, continuous monitoring, and real-time audit evidence - so that achieving certifications like ISO 27001, SOC 2, Cyber Essentials, and CIS v8 takes weeks instead of months. We work with a growing network of audit and enablement partners and serve clients across every industry who need to prove they take security seriously.We're a small, fast-moving team where your ideas don't get lost in layers of hierarchy. If you've ever been frustrated by how unnecessarily painful compliance can be, you'll understand exactly why we exist. The Opportunity This role puts you right at the heart of the client experience. You'll own the post-sale relationship across every channel - live chat, phone, video calls, and email - making sure every customer gets real, measurable value from our platform and feels genuinely supported from their very first onboarding call through to renewal and beyond.You'll be the person our clients turn to when they need help navigating the platform, understanding where they are on their compliance journey, or figuring out what comes next. When they need deeper technical guidance, you'll bring in our Security Compliance Specialists. When they're ready for penetration testing or a formal audit, you'll make the introductions to the right enablement partners. You're the thread that ties the whole experience together.This isn't a passive support role. You'll have genuine influence over how we onboard, engage, and grow our client base - and over the direction of the customer success function as we scale. There's also a real financial incentive to grow accounts: with a base salary of £32,500 plus uncapped commission on upsells, your OTE will be in the region of £60,000. What You'll Be Doing Owning the client relationship across every touchpoint. You'll manage a portfolio of B2B accounts, providing responsive, high-quality support via live chat, telephone, email, and scheduled video calls. You'll be the consistent, trusted point of contact that clients know they can rely on - whether it's a quick question on chat or a detailed walkthrough over the phone. Running onboarding that sets clients up for success . You'll lead onboarding calls and implementation sessions for every new client, walking them through platform configuration, control setup, dashboards, and integrations. You'll build and refine onboarding playbooks so that every client's first experience is smooth, structured, and confidence-building. Working hand in hand with our Security Compliance Specialists . You'll be the first point of contact for clients, triaging their needs and bringing in our Compliance Advisory team when deeper technical or framework-specific expertise is required. You'll stay close to those conversations so you always understand where each client is on their journey and can follow up effectively. Connecting clients with the right enablement partners . When clients are ready for penetration testing, vulnerability assessments, formal audits, or other specialist services, you'll make warm introductions to our network of trusted enablement partners - including penetration testers, auditors, and certification bodies. You'll coordinate scheduling, manage expectations on both sides, and make sure the handoff is seamless. Delivering webinars and group enablement . You'll plan and host regular webinars covering platform features, compliance best practices, framework updates, and tips for getting the most from OneClickComply. These sessions will help scale your impact beyond one-to-one interactions and position us as a trusted voice in the compliance space. Conducting regular check-ins and business reviews . You'll run quarterly business reviews with key accounts, track adoption metrics and health scores, and make sure every client has a clear path to their compliance goals. You'll stay ahead of churn risk by spotting disengagement early and acting on it. Driving upsell and expansion revenue . You'll identify opportunities to expand accounts - whether that's additional frameworks, more seats, or premium services - and you'll be rewarded for it. Commission on successful upsells forms a meaningful part of your compensation, so the better your clients do, the better you do. Being the voice of the customer internally . You'll work closely with product, engineering, and sales to relay what clients are asking for, where they're getting stuck, and what would make the biggest difference to their experience. Your insights will directly shape the roadmap. Writing support articles and client-facing content . You'll build out our knowledge base by writing clear, practical support articles, how-to guides, and FAQs that help clients self-serve and get to value faster. You'll also produce walkthrough videos, best-practice materials, and webinar follow-up content - reducing inbound support volume and giving every client the resources to succeed on their own terms. What We're Looking For You'll have at least 2 years of experience in a customer success, account management, or client-facing role within a B2B SaaS environment. This is a firm requirement - we need someone who already understands the rhythms of SaaS onboarding, adoption, renewal cycles, and the metrics that matter.You're confident and personable on the phone and on camera. You're the kind of person who can jump from a live chat conversation to an onboarding call to a webinar and bring the same energy and clarity to each. You build relationships quickly and earn trust by being organised, proactive, and genuinely helpful.You're a strong writer. Whether it's a support article, a follow-up email, or a webinar script, you can take something complex and make it clear and practical without dumbing it down.You're comfortable having strategic conversations with senior stakeholders and equally happy rolling up your sleeves for a hands-on platform walkthrough with an end user. You've got a track record of identifying and closing upsell or expansion opportunities, and you're motivated by a compensation model that rewards you for growing accounts.Experience in cybersecurity, compliance, GRC, or RegTech is a strong plus but not essential - if you're a quick learner with a genuine curiosity about the space, we'll get you up to speed. Familiarity with frameworks like ISO 27001, SOC 2, or Cyber Essentials is a bonus.You'll thrive here if you're naturally data-minded, comfortable using CRM and CS tools to manage your book of business, and energised by the challenge of building processes in a company that's still defining them. Compensation £32,500 base salary plus uncapped commission on upsell and expansion revenue, with on-target earnings (OTE) in the region of £60,000. Your earning potential grows as your accounts grow. Why Join Us You'll be joining at a stage where you can genuinely shape how customer success works at OneClickComply. Your understanding of what clients need won't just improve retention - it will directly influence how the product evolves. There's no red tape, no death by committee. Just a team that cares about making compliance less painful for everyone. The Benefits We've put together a benefits package that we think goes well beyond what you'd expect from a company our size. Your health and wellbeing come first. You and your family get 24/7 access to GP appointments and prescriptions, unlimited telephone, face-to-face, and video counselling, virtual physiotherapy, and unlimited eye testing. You'll also have access to virtual gym classes and discounted
Jul 30, 2026
Full time
LocationSunderland, United Kingdom# Customer Success Manager at OneClickComplyLocationSunderland, United KingdomSalary£32500 - £60000 /yearJob TypeFull-timeDate PostedApril 30th, 2026Apply NowOneClickComply is changing how businesses think about cybersecurity compliance. We've built a platform that automates the hard parts - technical control implementation, policy generation, continuous monitoring, and real-time audit evidence - so that achieving certifications like ISO 27001, SOC 2, Cyber Essentials, and CIS v8 takes weeks instead of months. We work with a growing network of audit and enablement partners and serve clients across every industry who need to prove they take security seriously.We're a small, fast-moving team where your ideas don't get lost in layers of hierarchy. If you've ever been frustrated by how unnecessarily painful compliance can be, you'll understand exactly why we exist. The Opportunity This role puts you right at the heart of the client experience. You'll own the post-sale relationship across every channel - live chat, phone, video calls, and email - making sure every customer gets real, measurable value from our platform and feels genuinely supported from their very first onboarding call through to renewal and beyond.You'll be the person our clients turn to when they need help navigating the platform, understanding where they are on their compliance journey, or figuring out what comes next. When they need deeper technical guidance, you'll bring in our Security Compliance Specialists. When they're ready for penetration testing or a formal audit, you'll make the introductions to the right enablement partners. You're the thread that ties the whole experience together.This isn't a passive support role. You'll have genuine influence over how we onboard, engage, and grow our client base - and over the direction of the customer success function as we scale. There's also a real financial incentive to grow accounts: with a base salary of £32,500 plus uncapped commission on upsells, your OTE will be in the region of £60,000. What You'll Be Doing Owning the client relationship across every touchpoint. You'll manage a portfolio of B2B accounts, providing responsive, high-quality support via live chat, telephone, email, and scheduled video calls. You'll be the consistent, trusted point of contact that clients know they can rely on - whether it's a quick question on chat or a detailed walkthrough over the phone. Running onboarding that sets clients up for success . You'll lead onboarding calls and implementation sessions for every new client, walking them through platform configuration, control setup, dashboards, and integrations. You'll build and refine onboarding playbooks so that every client's first experience is smooth, structured, and confidence-building. Working hand in hand with our Security Compliance Specialists . You'll be the first point of contact for clients, triaging their needs and bringing in our Compliance Advisory team when deeper technical or framework-specific expertise is required. You'll stay close to those conversations so you always understand where each client is on their journey and can follow up effectively. Connecting clients with the right enablement partners . When clients are ready for penetration testing, vulnerability assessments, formal audits, or other specialist services, you'll make warm introductions to our network of trusted enablement partners - including penetration testers, auditors, and certification bodies. You'll coordinate scheduling, manage expectations on both sides, and make sure the handoff is seamless. Delivering webinars and group enablement . You'll plan and host regular webinars covering platform features, compliance best practices, framework updates, and tips for getting the most from OneClickComply. These sessions will help scale your impact beyond one-to-one interactions and position us as a trusted voice in the compliance space. Conducting regular check-ins and business reviews . You'll run quarterly business reviews with key accounts, track adoption metrics and health scores, and make sure every client has a clear path to their compliance goals. You'll stay ahead of churn risk by spotting disengagement early and acting on it. Driving upsell and expansion revenue . You'll identify opportunities to expand accounts - whether that's additional frameworks, more seats, or premium services - and you'll be rewarded for it. Commission on successful upsells forms a meaningful part of your compensation, so the better your clients do, the better you do. Being the voice of the customer internally . You'll work closely with product, engineering, and sales to relay what clients are asking for, where they're getting stuck, and what would make the biggest difference to their experience. Your insights will directly shape the roadmap. Writing support articles and client-facing content . You'll build out our knowledge base by writing clear, practical support articles, how-to guides, and FAQs that help clients self-serve and get to value faster. You'll also produce walkthrough videos, best-practice materials, and webinar follow-up content - reducing inbound support volume and giving every client the resources to succeed on their own terms. What We're Looking For You'll have at least 2 years of experience in a customer success, account management, or client-facing role within a B2B SaaS environment. This is a firm requirement - we need someone who already understands the rhythms of SaaS onboarding, adoption, renewal cycles, and the metrics that matter.You're confident and personable on the phone and on camera. You're the kind of person who can jump from a live chat conversation to an onboarding call to a webinar and bring the same energy and clarity to each. You build relationships quickly and earn trust by being organised, proactive, and genuinely helpful.You're a strong writer. Whether it's a support article, a follow-up email, or a webinar script, you can take something complex and make it clear and practical without dumbing it down.You're comfortable having strategic conversations with senior stakeholders and equally happy rolling up your sleeves for a hands-on platform walkthrough with an end user. You've got a track record of identifying and closing upsell or expansion opportunities, and you're motivated by a compensation model that rewards you for growing accounts.Experience in cybersecurity, compliance, GRC, or RegTech is a strong plus but not essential - if you're a quick learner with a genuine curiosity about the space, we'll get you up to speed. Familiarity with frameworks like ISO 27001, SOC 2, or Cyber Essentials is a bonus.You'll thrive here if you're naturally data-minded, comfortable using CRM and CS tools to manage your book of business, and energised by the challenge of building processes in a company that's still defining them. Compensation £32,500 base salary plus uncapped commission on upsell and expansion revenue, with on-target earnings (OTE) in the region of £60,000. Your earning potential grows as your accounts grow. Why Join Us You'll be joining at a stage where you can genuinely shape how customer success works at OneClickComply. Your understanding of what clients need won't just improve retention - it will directly influence how the product evolves. There's no red tape, no death by committee. Just a team that cares about making compliance less painful for everyone. The Benefits We've put together a benefits package that we think goes well beyond what you'd expect from a company our size. Your health and wellbeing come first. You and your family get 24/7 access to GP appointments and prescriptions, unlimited telephone, face-to-face, and video counselling, virtual physiotherapy, and unlimited eye testing. You'll also have access to virtual gym classes and discounted
We help the world Be Everyday Ready . Today's threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools - all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way. About the Role The Principal Consultant, IGA will play a critical leadership role in delivering Identity Governance and Administration (IGA) solutions while guiding and mentoring a team of consultants across multiple client engagements. The successful candidate will serve as a trusted advisor to customers, providing strategic guidance and subject matter expertise across the broader Identity and Access Management (IAM) domain. You will work closely with client stakeholders, security leaders, and technical teams to design, architect, and implement scalable identity governance solutions that align with business objectives and security best practices. The Principal Consultant will also be responsible for mentoring junior consultants, reviewing solution designs, and ensuring project teams follow best practices throughout the delivery lifecycle. Excellent communication skills-both written and verbal-are essential, as the role involves presenting solutions to technical and executive stakeholders, documenting architectures, and facilitating workshops with clients. In addition to technical expertise, the Principal Consultant will contribute to thought leadership, delivery excellence, and continuous improvement within the practice by sharing knowledge, refining methodologies, and helping drive innovation across identity governance services. Responsibilities Serve as a product and domain expert in Identity & Access Management (IAM), with a strong focus on SailPoint solutions. Lead the technical delivery of IAM implementation projects, ensuring successful deployment and high-quality outcomes. Drive strategic IAM assessments and roadmap discussions with customers and internal stakeholders at Cyderes. Ensure technical designs align with customer requirements, use cases, and best practices. Support pre sales activities, including developing client focused proposals and leading technical proofs of concept (PoCs). Collaborate closely with Project Services and/or Engagement Managers to identify, prioritize, and catalog technical requirements, and map them to project use cases and sprint plans. Identify, qualify, and help develop new and existing customer opportunities. Build and maintain strong relationships with both technical and business stakeholders. Mentor and coach junior consultants, supporting their professional growth and project success. Share best practices and knowledge with the team to strengthen and evolve the IAM Center of Excellence. Requirements 10+ years of experience in consulting and Identity & Access Management (IAM). 6+ years of hands on experience designing and deploying SailPoint solutions. Experience with large scale implementations supporting 50K+ users. Strong experience developing complex lifecycle workflows and custom connectors. Experience onboarding applications with automated provisioning. Skilled in configuring custom reports and dashboards. Experience with role mining and implementing RBAC/ABAC models. 4+ years of experience leading large, strategic projects or programs in a technical leadership capacity. Experience with web technologies such as XML, SPML, Web Services (SOAP/REST), and web/application servers. Experience working with databases such as Oracle, Sybase, MSSQL, and MySQL. Bachelor's degree in IT or a related field, or equivalent technical and business experience. Strong customer engagement and technical leadership skills. Excellent problem solving and analytical abilities. Proven team player with strong interpersonal and communication (written and verbal) skills. Ability to motivate and guide teams to achieve high performance. Experience working remotely and leading virtual project teams. Ability to manage multiple projects and workstreams simultaneously. SailPoint Engineer Certification preferred; CISSP or CISM is a plus. Willingness to travel up to 30% annually. Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.
Jul 29, 2026
Full time
We help the world Be Everyday Ready . Today's threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools - all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way. About the Role The Principal Consultant, IGA will play a critical leadership role in delivering Identity Governance and Administration (IGA) solutions while guiding and mentoring a team of consultants across multiple client engagements. The successful candidate will serve as a trusted advisor to customers, providing strategic guidance and subject matter expertise across the broader Identity and Access Management (IAM) domain. You will work closely with client stakeholders, security leaders, and technical teams to design, architect, and implement scalable identity governance solutions that align with business objectives and security best practices. The Principal Consultant will also be responsible for mentoring junior consultants, reviewing solution designs, and ensuring project teams follow best practices throughout the delivery lifecycle. Excellent communication skills-both written and verbal-are essential, as the role involves presenting solutions to technical and executive stakeholders, documenting architectures, and facilitating workshops with clients. In addition to technical expertise, the Principal Consultant will contribute to thought leadership, delivery excellence, and continuous improvement within the practice by sharing knowledge, refining methodologies, and helping drive innovation across identity governance services. Responsibilities Serve as a product and domain expert in Identity & Access Management (IAM), with a strong focus on SailPoint solutions. Lead the technical delivery of IAM implementation projects, ensuring successful deployment and high-quality outcomes. Drive strategic IAM assessments and roadmap discussions with customers and internal stakeholders at Cyderes. Ensure technical designs align with customer requirements, use cases, and best practices. Support pre sales activities, including developing client focused proposals and leading technical proofs of concept (PoCs). Collaborate closely with Project Services and/or Engagement Managers to identify, prioritize, and catalog technical requirements, and map them to project use cases and sprint plans. Identify, qualify, and help develop new and existing customer opportunities. Build and maintain strong relationships with both technical and business stakeholders. Mentor and coach junior consultants, supporting their professional growth and project success. Share best practices and knowledge with the team to strengthen and evolve the IAM Center of Excellence. Requirements 10+ years of experience in consulting and Identity & Access Management (IAM). 6+ years of hands on experience designing and deploying SailPoint solutions. Experience with large scale implementations supporting 50K+ users. Strong experience developing complex lifecycle workflows and custom connectors. Experience onboarding applications with automated provisioning. Skilled in configuring custom reports and dashboards. Experience with role mining and implementing RBAC/ABAC models. 4+ years of experience leading large, strategic projects or programs in a technical leadership capacity. Experience with web technologies such as XML, SPML, Web Services (SOAP/REST), and web/application servers. Experience working with databases such as Oracle, Sybase, MSSQL, and MySQL. Bachelor's degree in IT or a related field, or equivalent technical and business experience. Strong customer engagement and technical leadership skills. Excellent problem solving and analytical abilities. Proven team player with strong interpersonal and communication (written and verbal) skills. Ability to motivate and guide teams to achieve high performance. Experience working remotely and leading virtual project teams. Ability to manage multiple projects and workstreams simultaneously. SailPoint Engineer Certification preferred; CISSP or CISM is a plus. Willingness to travel up to 30% annually. Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.
Our client are a luxury five star hotel resort in Slough who are looking to add a Support Engineer to their growing team on a permanent basis. This role will be based five days on site in Slough. Job Overview: The IT Support Engineer supports the smooth day-to-day operation of the estate's technology systems, providing first-line technical assistance and ensuring the reliability of hardware, software, networks, and guest-facing systems. The role is essential in maintaining the stability and security of IT operations, supporting users across all departments, and ensuring technology contributes effectively to guest satisfaction and business efficiency. Key Responsibilities: Technical Support & User Assistance Provide first-line support for staff across the estate for hardware, software, Wi-Fi, POS and office applications. Log, prioritise, and resolve IT support tickets within agreed SLAs. Escalate complex issues to the IT Manager or external vendors where required. Assist with onboarding/offboarding tasks, including user accounts and equipment setup. Maintain accurate records of IT assets, user accounts, software licences and equipment movements. Support procurement by preparing equipment requests and tracking stock levels. Document IT procedures, troubleshooting steps and user guides where appropriate. System & Hardware Administration Maintain IT hardware including laptops, desktops, printers, handheld devices, and networking equipment. Support routine maintenance of servers, networks and backups under guidance from the IT Manager. Ensure all systems remain updated with current patches and security updates. Monitor and report on equipment performance, arranging repairs or replacements when needed. Network & Systems Support Assist in monitoring the stability of Wi-Fi, telephony and internal networks. Help maintain access control systems, CCTV integrations and other estate technologies. Support guest-facing technologies and troubleshoot guest connectivity issues when required. Cybersecurity & Compliance Adhere to data protection, GDPR and cybersecurity protocols set by the IT Manager. Assist with monitoring antivirus status, account access, password standards and device security. Report any suspected security incidents immediately. Support system upgrades, rollouts, and technology improvement initiatives led by the IT Manager. Assist in testing new systems and providing user feedback. Participate in estate-wide IT enhancement projects, including new system implementation. Experience Proven experience as an IT Administrator role. Experience in the hospitality industry is essential for this role. Full UK Driver's license Strong communication skills-both written and verbal-are essential for effective stakeholder engagement. Flexibility on working on weekends as and when required.
Jun 01, 2026
Full time
Our client are a luxury five star hotel resort in Slough who are looking to add a Support Engineer to their growing team on a permanent basis. This role will be based five days on site in Slough. Job Overview: The IT Support Engineer supports the smooth day-to-day operation of the estate's technology systems, providing first-line technical assistance and ensuring the reliability of hardware, software, networks, and guest-facing systems. The role is essential in maintaining the stability and security of IT operations, supporting users across all departments, and ensuring technology contributes effectively to guest satisfaction and business efficiency. Key Responsibilities: Technical Support & User Assistance Provide first-line support for staff across the estate for hardware, software, Wi-Fi, POS and office applications. Log, prioritise, and resolve IT support tickets within agreed SLAs. Escalate complex issues to the IT Manager or external vendors where required. Assist with onboarding/offboarding tasks, including user accounts and equipment setup. Maintain accurate records of IT assets, user accounts, software licences and equipment movements. Support procurement by preparing equipment requests and tracking stock levels. Document IT procedures, troubleshooting steps and user guides where appropriate. System & Hardware Administration Maintain IT hardware including laptops, desktops, printers, handheld devices, and networking equipment. Support routine maintenance of servers, networks and backups under guidance from the IT Manager. Ensure all systems remain updated with current patches and security updates. Monitor and report on equipment performance, arranging repairs or replacements when needed. Network & Systems Support Assist in monitoring the stability of Wi-Fi, telephony and internal networks. Help maintain access control systems, CCTV integrations and other estate technologies. Support guest-facing technologies and troubleshoot guest connectivity issues when required. Cybersecurity & Compliance Adhere to data protection, GDPR and cybersecurity protocols set by the IT Manager. Assist with monitoring antivirus status, account access, password standards and device security. Report any suspected security incidents immediately. Support system upgrades, rollouts, and technology improvement initiatives led by the IT Manager. Assist in testing new systems and providing user feedback. Participate in estate-wide IT enhancement projects, including new system implementation. Experience Proven experience as an IT Administrator role. Experience in the hospitality industry is essential for this role. Full UK Driver's license Strong communication skills-both written and verbal-are essential for effective stakeholder engagement. Flexibility on working on weekends as and when required.
About the Role You will play a key role in designing and delivering advanced software solutions for underwater robotic systems. This position focuses on developing innovative, high-quality software aligned with business and project requirements. As a Software Lead, you will take ownership of project delivery while leading multidisciplinary engineering teams to develop technically complex solutions for subsea vehicles and associated robotic systems. Key Responsibilities Lead the delivery of complex software projects for underwater robotic systems Develop and define software architectures for large-scale, integrated systems Translate high-level system requirements into detailed technical specifications Maintain a system-level perspective while overseeing detailed implementation Act as a technical authority and primary point of contact for stakeholders and customers Communicate complex technical concepts to both technical and non-technical audiences Plan, estimate, and manage work packages, resources, and budgets Ensure adherence to software quality standards and industry best practices Implement and improve development processes and methodologies Mentor and support the development of junior engineers Manage workload distribution across teams to ensure efficiency and balance Required Skills & Experience Minimum 7 years' experience in a senior software engineering role Degree in a relevant engineering or technical discipline Strong understanding of software systems across embedded and application layers Proven experience leading multidisciplinary software teams Experience designing software architecture for complex systems Solid understanding of modern software development methodologies Experience with safety-critical systems and design principles Ability to engage directly with customers and stakeholders Strong estimation, planning, and organisational skills Practical knowledge of software standards and compliance Awareness of cybersecurity principles and their impact on system design Technical Expertise Experience with a selection of the following technologies (across Windows and Linux environments): C++, Python, JavaScript XML, JSON, HTML, CSS Web frameworks and backend technologies (e.g. Angular, Django, Node.js, React, Apache) WebSockets and real-time data systems Docker and containerisation Networking protocols (TCP/IP, UDP) SQL and database technologies Debugging and diagnostic tools (e.g. Wireshark, system logs) Cybersecurity principles If this looks like something of interest, please don't hesitate to contact or direct on (phone number removed) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
May 26, 2026
Full time
About the Role You will play a key role in designing and delivering advanced software solutions for underwater robotic systems. This position focuses on developing innovative, high-quality software aligned with business and project requirements. As a Software Lead, you will take ownership of project delivery while leading multidisciplinary engineering teams to develop technically complex solutions for subsea vehicles and associated robotic systems. Key Responsibilities Lead the delivery of complex software projects for underwater robotic systems Develop and define software architectures for large-scale, integrated systems Translate high-level system requirements into detailed technical specifications Maintain a system-level perspective while overseeing detailed implementation Act as a technical authority and primary point of contact for stakeholders and customers Communicate complex technical concepts to both technical and non-technical audiences Plan, estimate, and manage work packages, resources, and budgets Ensure adherence to software quality standards and industry best practices Implement and improve development processes and methodologies Mentor and support the development of junior engineers Manage workload distribution across teams to ensure efficiency and balance Required Skills & Experience Minimum 7 years' experience in a senior software engineering role Degree in a relevant engineering or technical discipline Strong understanding of software systems across embedded and application layers Proven experience leading multidisciplinary software teams Experience designing software architecture for complex systems Solid understanding of modern software development methodologies Experience with safety-critical systems and design principles Ability to engage directly with customers and stakeholders Strong estimation, planning, and organisational skills Practical knowledge of software standards and compliance Awareness of cybersecurity principles and their impact on system design Technical Expertise Experience with a selection of the following technologies (across Windows and Linux environments): C++, Python, JavaScript XML, JSON, HTML, CSS Web frameworks and backend technologies (e.g. Angular, Django, Node.js, React, Apache) WebSockets and real-time data systems Docker and containerisation Networking protocols (TCP/IP, UDP) SQL and database technologies Debugging and diagnostic tools (e.g. Wireshark, system logs) Cybersecurity principles If this looks like something of interest, please don't hesitate to contact or direct on (phone number removed) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Senior leadership role responsible for strategy, governance, and performance of operational and business systems across multiple industrial sites. Own PLC, SCADA, and CMMS platforms, driving reliability, safety, and scalability. Acts as the key interface between operations, engineering, IT, and vendors to deliver robust, standardised systems and continuous improvement. Client Details Our client is growing PE backed manufacturing company working within the resource sector. Known for its robust operations and commitment to innovation. As a medium-sized company, they are seeking an experienced professional to ensure seamless management of their technology systems during this interim period. Description Define and deliver the group-wide systems strategy across PLC, SCADA, and CMMS platforms Lead standardisation of control systems, architectures, and maintenance frameworks Oversee plant control systems including design, commissioning, and upgrades Own asset management and CMMS to drive maintenance efficiency and asset lifecycle optimisation Ensure high availability and reliability for 24/7 operational environments Manage system integrations, upgrades, and continuous improvements Develop documentation, training, and capability across sites Lead change management and stakeholder engagement across operational teams Manage vendors, integrators, and service contracts Ensure systems meet safety, compliance, cybersecurity, and data governance standards Support data reporting, analytics, and operational decision-making Profile A successful Interim Systems Manager should have: Proven experience with PLC and SCADA systems in industrial or process environments Strong knowledge of CMMS/EAM and asset lifecycle management Experience leading multi-site system implementations and upgrades Background in 24/7 or safety-critical operations (e.g. energy, utilities, manufacturing) Strong stakeholder management across operational and senior leadership levels Experience managing vendors and systems integrators Understanding of system architecture, data platforms, and digital systems Knowledge of cybersecurity principles and OT/IT environments Familiarity with reporting tools such as Power BI Degree in IT, Engineering, or related discipline (or equivalent experience) Job Offer A competitive daily rate of £540 to £660, paid in GBP. You must be able to travel to North Ireland A temporary position offering the chance to make a significant impact on technology operations. If you are ready to bring your expertise as an Interim Systems Manager to this exciting opportunity we encourage you to apply today.
May 25, 2026
Seasonal
Senior leadership role responsible for strategy, governance, and performance of operational and business systems across multiple industrial sites. Own PLC, SCADA, and CMMS platforms, driving reliability, safety, and scalability. Acts as the key interface between operations, engineering, IT, and vendors to deliver robust, standardised systems and continuous improvement. Client Details Our client is growing PE backed manufacturing company working within the resource sector. Known for its robust operations and commitment to innovation. As a medium-sized company, they are seeking an experienced professional to ensure seamless management of their technology systems during this interim period. Description Define and deliver the group-wide systems strategy across PLC, SCADA, and CMMS platforms Lead standardisation of control systems, architectures, and maintenance frameworks Oversee plant control systems including design, commissioning, and upgrades Own asset management and CMMS to drive maintenance efficiency and asset lifecycle optimisation Ensure high availability and reliability for 24/7 operational environments Manage system integrations, upgrades, and continuous improvements Develop documentation, training, and capability across sites Lead change management and stakeholder engagement across operational teams Manage vendors, integrators, and service contracts Ensure systems meet safety, compliance, cybersecurity, and data governance standards Support data reporting, analytics, and operational decision-making Profile A successful Interim Systems Manager should have: Proven experience with PLC and SCADA systems in industrial or process environments Strong knowledge of CMMS/EAM and asset lifecycle management Experience leading multi-site system implementations and upgrades Background in 24/7 or safety-critical operations (e.g. energy, utilities, manufacturing) Strong stakeholder management across operational and senior leadership levels Experience managing vendors and systems integrators Understanding of system architecture, data platforms, and digital systems Knowledge of cybersecurity principles and OT/IT environments Familiarity with reporting tools such as Power BI Degree in IT, Engineering, or related discipline (or equivalent experience) Job Offer A competitive daily rate of £540 to £660, paid in GBP. You must be able to travel to North Ireland A temporary position offering the chance to make a significant impact on technology operations. If you are ready to bring your expertise as an Interim Systems Manager to this exciting opportunity we encourage you to apply today.
Integration Lead - Secure Digital Platform 6-Month contract - Inside IR35 - market rate Reading based - 5 days a week onsite Defence sector - need to be eligible for SC Clearance - current and active SC Cleared already is strongly preferred Role Description The Integration Lead is responsible for leading the technical design, development, and delivery of secure, scalable, and reusable foundational technology services within the Secure Digital Platform. The Integration Lead partners with Delivery Leads, product owners and architects, to lead and manage the technical implementation of platform capabilities and enterprise services to the roadmap planned for each platform. The Integration Lead acts as a hands-on technical leader and subject matter expert, ensuring engineering excellence, operational integrity, and alignment of delivery with enterprise architectural direction and business objectives. Key Responsibilities Provide delivery leadership across the Engineering, Agile team and Test teams to build and maintain reusable and secure platform services aligned with the organisation's technology strategy. Work with the Delivery leads to understand the roadmap of work Work closely with Product Owners / Architects to implement and test the capabilities within the platforms Drive high-quality software engineering practices across the team, including code reviews, test automation, CI/CD pipelines, performance monitoring, and observability. Ensure delivered solutions align with solution designs and security guardrails. Guide teams in the selection and use of modern tools, frameworks, and platforms that optimise development efficiency and operational effectiveness for delivery. Support the development and evolution of the Secure Digital Platform roadmap by identifying technical dependencies, enablers, and delivery risks. Partner with the wider Secure Digital Platform team to establish and enforce standards for infrastructure-as-code, API development, cloud-native services, and integration. Collaborate with cybersecurity, operations, and compliance teams to ensure secure design and adherence to internal and external policies. Act as a technical escalation point for complex engineering issues and support the Engineering, Agile and Test leads to develop and row technical capability within the teams. Contribute to the preparation of delivery-related artefacts such as technical documentation, support handovers, and implementation Runbook. Foster a culture of continuous improvement, experimentation, and feedback within engineering teams. Skills and Experience Essential 5+ years of experience in technical leadership roles within software engineering, infrastructure, or platform development teams Proven experience delivering secure, scalable technology services or platforms in complex enterprise environment Hands-on experience with cloud platforms (e.g., AWS, Azure, GCP), container orchestration, and infrastructure automation (e.g., Terraform, Ansible) Strong understanding of DevSecOps principles, CI/CD pipelines, test automation, and observability tooling Familiarity with platform and product-centric delivery models and agile frameworks (e.g., Scrum, SAFe) Excellent communication and stakeholder management skills across technical and non-technical audiences Strong problem-solving skills and ability to make pragmatic decisions under ambiguity or time constraints Commitment to fostering engineering culture, mentoring others, and growing internal technical capability High ethical standards when handling confidential information Desirable Experience with platform engineering, internal developer platforms (IDPs), or technical enablement teams Experience in a highly regulated industry (e.g., Aerospace & Defence, Finance, Critical Infrastructure) Exposure to secure coding practices, threat modelling, and secure-by-design approaches Experience leading hybrid delivery teams (e.g., internal and external/partner teams) Familiarity with ITSM and incident/problem/change/ management in an enterprise context Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
May 22, 2026
Contractor
Integration Lead - Secure Digital Platform 6-Month contract - Inside IR35 - market rate Reading based - 5 days a week onsite Defence sector - need to be eligible for SC Clearance - current and active SC Cleared already is strongly preferred Role Description The Integration Lead is responsible for leading the technical design, development, and delivery of secure, scalable, and reusable foundational technology services within the Secure Digital Platform. The Integration Lead partners with Delivery Leads, product owners and architects, to lead and manage the technical implementation of platform capabilities and enterprise services to the roadmap planned for each platform. The Integration Lead acts as a hands-on technical leader and subject matter expert, ensuring engineering excellence, operational integrity, and alignment of delivery with enterprise architectural direction and business objectives. Key Responsibilities Provide delivery leadership across the Engineering, Agile team and Test teams to build and maintain reusable and secure platform services aligned with the organisation's technology strategy. Work with the Delivery leads to understand the roadmap of work Work closely with Product Owners / Architects to implement and test the capabilities within the platforms Drive high-quality software engineering practices across the team, including code reviews, test automation, CI/CD pipelines, performance monitoring, and observability. Ensure delivered solutions align with solution designs and security guardrails. Guide teams in the selection and use of modern tools, frameworks, and platforms that optimise development efficiency and operational effectiveness for delivery. Support the development and evolution of the Secure Digital Platform roadmap by identifying technical dependencies, enablers, and delivery risks. Partner with the wider Secure Digital Platform team to establish and enforce standards for infrastructure-as-code, API development, cloud-native services, and integration. Collaborate with cybersecurity, operations, and compliance teams to ensure secure design and adherence to internal and external policies. Act as a technical escalation point for complex engineering issues and support the Engineering, Agile and Test leads to develop and row technical capability within the teams. Contribute to the preparation of delivery-related artefacts such as technical documentation, support handovers, and implementation Runbook. Foster a culture of continuous improvement, experimentation, and feedback within engineering teams. Skills and Experience Essential 5+ years of experience in technical leadership roles within software engineering, infrastructure, or platform development teams Proven experience delivering secure, scalable technology services or platforms in complex enterprise environment Hands-on experience with cloud platforms (e.g., AWS, Azure, GCP), container orchestration, and infrastructure automation (e.g., Terraform, Ansible) Strong understanding of DevSecOps principles, CI/CD pipelines, test automation, and observability tooling Familiarity with platform and product-centric delivery models and agile frameworks (e.g., Scrum, SAFe) Excellent communication and stakeholder management skills across technical and non-technical audiences Strong problem-solving skills and ability to make pragmatic decisions under ambiguity or time constraints Commitment to fostering engineering culture, mentoring others, and growing internal technical capability High ethical standards when handling confidential information Desirable Experience with platform engineering, internal developer platforms (IDPs), or technical enablement teams Experience in a highly regulated industry (e.g., Aerospace & Defence, Finance, Critical Infrastructure) Exposure to secure coding practices, threat modelling, and secure-by-design approaches Experience leading hybrid delivery teams (e.g., internal and external/partner teams) Familiarity with ITSM and incident/problem/change/ management in an enterprise context Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Locations : Amsterdam Brussels London Who We Are The Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models. We solve the most daunting challenges that companies face today and envision for tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery. As a Manager, you will work closely with our client's leadership teams to understand their key challenges, define IT strategies, win buy-in for your recommendations and lead BCG case team members to transform client potential into performance. You will deploy customized IT strategies, digital platforms and architecture to leverage the digital potential of our customers with state-of-the-art tools such as cloud computing, AI, blockchain, microservices and containerization. You will evaluate and coach our clients' technology teams, manage quality and risk while maintaining client expectations and escalations. Besides giving direction on the functional, execution and management of the project you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients problems. Together with our clients you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. You will start to take on team lead responsibilities and demonstrate intellectual leadership directing diverse teams of consulting talent. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring 10 to 15 years' experience in Tech strategy and consulting or IT project management. You will have relevant experience from a top consulting firm (focused on technology, digital initiatives) and have led the design and management of IT implementation and strategy projects. A strategic thinker, entrepreneurial, able to work creatively and analytically in a problem-solving environment Outstanding analytical and conceptual skills, strong customer focus and mental agility with a results orientation Experience in the Insurance or finance industries, with strong technical expertise in banking or insurance platforms. Strong expertise working with Data and Cloud technologies. Ability to balance dogmatism and pragmatism to guide decision making. Able to present different architecture models to clients, develop MVP architecture and IT landscape modernisation roadmaps. Deep expertise with modern toolsets in Agile environments, legacy modernization and modern approaches to technology. Know-how to drive operational and client service excellence, presenting project results to C-Level. Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.). Ability to work under pressure and willingness to travel to clients world-wide. University degree with above-average academic performance in a mathematical-scientific field, information technology, engineering, or business administration. For candidates based in London: Fluent in English. For candidates based in The Netherlands: Fluent in English; Dutch is highly desirable. For candidates based in Belgium: Fluent in English, with French or Flemish as an additional requirement. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 21, 2026
Full time
Locations : Amsterdam Brussels London Who We Are The Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models. We solve the most daunting challenges that companies face today and envision for tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery. As a Manager, you will work closely with our client's leadership teams to understand their key challenges, define IT strategies, win buy-in for your recommendations and lead BCG case team members to transform client potential into performance. You will deploy customized IT strategies, digital platforms and architecture to leverage the digital potential of our customers with state-of-the-art tools such as cloud computing, AI, blockchain, microservices and containerization. You will evaluate and coach our clients' technology teams, manage quality and risk while maintaining client expectations and escalations. Besides giving direction on the functional, execution and management of the project you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients problems. Together with our clients you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. You will start to take on team lead responsibilities and demonstrate intellectual leadership directing diverse teams of consulting talent. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring 10 to 15 years' experience in Tech strategy and consulting or IT project management. You will have relevant experience from a top consulting firm (focused on technology, digital initiatives) and have led the design and management of IT implementation and strategy projects. A strategic thinker, entrepreneurial, able to work creatively and analytically in a problem-solving environment Outstanding analytical and conceptual skills, strong customer focus and mental agility with a results orientation Experience in the Insurance or finance industries, with strong technical expertise in banking or insurance platforms. Strong expertise working with Data and Cloud technologies. Ability to balance dogmatism and pragmatism to guide decision making. Able to present different architecture models to clients, develop MVP architecture and IT landscape modernisation roadmaps. Deep expertise with modern toolsets in Agile environments, legacy modernization and modern approaches to technology. Know-how to drive operational and client service excellence, presenting project results to C-Level. Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.). Ability to work under pressure and willingness to travel to clients world-wide. University degree with above-average academic performance in a mathematical-scientific field, information technology, engineering, or business administration. For candidates based in London: Fluent in English. For candidates based in The Netherlands: Fluent in English; Dutch is highly desirable. For candidates based in Belgium: Fluent in English, with French or Flemish as an additional requirement. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : Amsterdam Brussels London Who We Are The Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models. We solve the most daunting challenges that companies face today and envision for tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery. As a Manager, you will work closely with our client's leadership teams to understand their key challenges, define IT strategies, win buy-in for your recommendations and lead BCG case team members to transform client potential into performance. You will deploy customized IT strategies, digital platforms and architecture to leverage the digital potential of our customers with state-of-the-art tools such as cloud computing, AI, blockchain, microservices and containerization. You will evaluate and coach our clients' technology teams, manage quality and risk while maintaining client expectations and escalations. Besides giving direction on the functional, execution and management of the project you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients problems. Together with our clients you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. You will start to take on team lead responsibilities and demonstrate intellectual leadership directing diverse teams of consulting talent. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring 10 to 15 years' experience in Tech strategy and consulting or IT project management. You will have relevant experience from a top consulting firm (focused on technology, digital initiatives) and have led the design and management of IT implementation and strategy projects. A strategic thinker, entrepreneurial, able to work creatively and analytically in a problem-solving environment Outstanding analytical and conceptual skills, strong customer focus and mental agility with a results orientation Experience in the Insurance or finance industries, with strong technical expertise in banking or insurance platforms. Strong expertise working with Data and Cloud technologies. Ability to balance dogmatism and pragmatism to guide decision making. Able to present different architecture models to clients, develop MVP architecture and IT landscape modernisation roadmaps. Deep expertise with modern toolsets in Agile environments, legacy modernization and modern approaches to technology. Know-how to drive operational and client service excellence, presenting project results to C-Level. Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.). Ability to work under pressure and willingness to travel to clients world-wide. University degree with above-average academic performance in a mathematical-scientific field, information technology, engineering, or business administration. For candidates based in London: Fluent in English. For candidates based in The Netherlands: Fluent in English; Dutch is highly desirable. For candidates based in Belgium: Fluent in English, with French or Flemish as an additional requirement. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 21, 2026
Full time
Locations : Amsterdam Brussels London Who We Are The Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models. We solve the most daunting challenges that companies face today and envision for tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery. As a Manager, you will work closely with our client's leadership teams to understand their key challenges, define IT strategies, win buy-in for your recommendations and lead BCG case team members to transform client potential into performance. You will deploy customized IT strategies, digital platforms and architecture to leverage the digital potential of our customers with state-of-the-art tools such as cloud computing, AI, blockchain, microservices and containerization. You will evaluate and coach our clients' technology teams, manage quality and risk while maintaining client expectations and escalations. Besides giving direction on the functional, execution and management of the project you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients problems. Together with our clients you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. You will start to take on team lead responsibilities and demonstrate intellectual leadership directing diverse teams of consulting talent. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring 10 to 15 years' experience in Tech strategy and consulting or IT project management. You will have relevant experience from a top consulting firm (focused on technology, digital initiatives) and have led the design and management of IT implementation and strategy projects. A strategic thinker, entrepreneurial, able to work creatively and analytically in a problem-solving environment Outstanding analytical and conceptual skills, strong customer focus and mental agility with a results orientation Experience in the Insurance or finance industries, with strong technical expertise in banking or insurance platforms. Strong expertise working with Data and Cloud technologies. Ability to balance dogmatism and pragmatism to guide decision making. Able to present different architecture models to clients, develop MVP architecture and IT landscape modernisation roadmaps. Deep expertise with modern toolsets in Agile environments, legacy modernization and modern approaches to technology. Know-how to drive operational and client service excellence, presenting project results to C-Level. Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.). Ability to work under pressure and willingness to travel to clients world-wide. University degree with above-average academic performance in a mathematical-scientific field, information technology, engineering, or business administration. For candidates based in London: Fluent in English. For candidates based in The Netherlands: Fluent in English; Dutch is highly desirable. For candidates based in Belgium: Fluent in English, with French or Flemish as an additional requirement. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Technical Product Onwer Manchester £560 p/d Inside IR35 6 month contract 3 days on site Role Summary We are seeking an experienced Technical Product Owner. This senior contractor position will play a key role in driving strategic cyber initiatives, enhancing operational models, and delivering transformation programmes that improve cyber resilience, threat detection, incident response, and risk intelligence capabilities. The role sits at the convergence of technology, operational process, and stakeholder engagement. You will work closely with cross-functional delivery teams and third-party partners to ensure products and programmes are aligned to business objectives, user expectations, and established governance standards. Key Responsibilities Lead the delivery of product initiatives, operational model enhancements, and transformation programmes using Agile methodologies and continuous improvement practices. Collaborate with business and technical stakeholders to translate strategic priorities into practical product roadmaps and deliverable outcomes. Define and oversee product vision, design, implementation, and adoption strategies while balancing commercial priorities, technical feasibility, and user experience. Coordinate dependencies, risks, and delivery impacts across multiple teams and concurrent workstreams. Proactively manage issues, assumptions, blockers, and risks, escalating where necessary and providing clear recommendations to support informed decision-making and value realisation. Support effective collaboration between engineering, delivery, cybersecurity, and business functions to ensure successful programme execution. Skills & Experience Strong experience working as a Product Owner, Technical Product Manager, or similar product leadership role within Agile delivery environments. Proven track record delivering operating model improvements and driving enhancements to organisational processes and ways of working. Excellent stakeholder management and client engagement capabilities, with the ability to navigate competing priorities and influence senior audiences. Experience converting business and technical requirements into clearly defined user stories, delivery plans, and prioritised product backlogs. Solid understanding of software development lifecycles and experience working closely with engineering and technical delivery teams. Knowledge of cybersecurity risk management, threat landscapes, controls, and regulatory considerations within enterprise environments. Exposure to enterprise-scale data and analytics platforms, including technologies supporting reporting, insights, and decision intelligence. Adaptable mindset with a willingness to learn new technologies, frameworks, and cybersecurity domains. Technical Environment Agile delivery methodologies and backlog management platforms. Enterprise software engineering and product delivery practices. Cybersecurity risk, governance, and analytics solutions. Large-scale data and analytics technologies supporting operational and strategic reporting. If thia sounds like a fit, APPLY NOW! Technical Product Onwer Manchester £560 p/d Inside IR35 6 month contract 3 days on site Oscar Associates (UK) Limited is acting as an Employment Business in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
May 21, 2026
Contractor
Technical Product Onwer Manchester £560 p/d Inside IR35 6 month contract 3 days on site Role Summary We are seeking an experienced Technical Product Owner. This senior contractor position will play a key role in driving strategic cyber initiatives, enhancing operational models, and delivering transformation programmes that improve cyber resilience, threat detection, incident response, and risk intelligence capabilities. The role sits at the convergence of technology, operational process, and stakeholder engagement. You will work closely with cross-functional delivery teams and third-party partners to ensure products and programmes are aligned to business objectives, user expectations, and established governance standards. Key Responsibilities Lead the delivery of product initiatives, operational model enhancements, and transformation programmes using Agile methodologies and continuous improvement practices. Collaborate with business and technical stakeholders to translate strategic priorities into practical product roadmaps and deliverable outcomes. Define and oversee product vision, design, implementation, and adoption strategies while balancing commercial priorities, technical feasibility, and user experience. Coordinate dependencies, risks, and delivery impacts across multiple teams and concurrent workstreams. Proactively manage issues, assumptions, blockers, and risks, escalating where necessary and providing clear recommendations to support informed decision-making and value realisation. Support effective collaboration between engineering, delivery, cybersecurity, and business functions to ensure successful programme execution. Skills & Experience Strong experience working as a Product Owner, Technical Product Manager, or similar product leadership role within Agile delivery environments. Proven track record delivering operating model improvements and driving enhancements to organisational processes and ways of working. Excellent stakeholder management and client engagement capabilities, with the ability to navigate competing priorities and influence senior audiences. Experience converting business and technical requirements into clearly defined user stories, delivery plans, and prioritised product backlogs. Solid understanding of software development lifecycles and experience working closely with engineering and technical delivery teams. Knowledge of cybersecurity risk management, threat landscapes, controls, and regulatory considerations within enterprise environments. Exposure to enterprise-scale data and analytics platforms, including technologies supporting reporting, insights, and decision intelligence. Adaptable mindset with a willingness to learn new technologies, frameworks, and cybersecurity domains. Technical Environment Agile delivery methodologies and backlog management platforms. Enterprise software engineering and product delivery practices. Cybersecurity risk, governance, and analytics solutions. Large-scale data and analytics technologies supporting operational and strategic reporting. If thia sounds like a fit, APPLY NOW! Technical Product Onwer Manchester £560 p/d Inside IR35 6 month contract 3 days on site Oscar Associates (UK) Limited is acting as an Employment Business in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Security Compliance Officer Location: Colchester - Essex - must be commutable Sector: Software & IT Services NO VISA SPONSORSHIP - MUST HAVE VALID RIGHT TO WORK A leading software and IT services company is seeking a Security Compliance Officer with experience in Cyber Essentials and/or Cyber Essentials Plus to take ownership of security compliance and certification activities across both internal systems and client environments. This is a key hire within a growing technical organisation where cybersecurity assurance, governance, and compliance are increasingly central to customer delivery and commercial growth. Key Responsibilities Lead and manage Cyber Essentials and Cyber Essentials Plus (CE+) assessments and certification activities Maintain and improve compliance with key frameworks including ISO 27001, GDPR, and internal security policies Conduct internal security audits, control reviews, and risk assessments Support evidence collection and audit readiness across technical teams Work closely with IT support, DevOps, and engineering teams to ensure security controls are implemented and maintained Handle client-facing security questionnaires and compliance requirements Assist in improving the organisation's overall security posture and governance framework Required Experience Experience working with Cyber Essentials and/or Cyber Essentials Plus frameworks and assessments Strong understanding of Cyber Essentials / Cyber Essentials Plus requirements Experience in information security, compliance, GRC, or IT security roles Familiarity with ISO 27001 or similar security frameworks Experience working with technical teams (MSP, software, or IT environments preferred) Desirable IASME Cyber Essentials Assessor/Auditor qualification ISO 27001 Lead Auditor or Implementation experience CISSP, CISM, CISA, or equivalent certifications Experience within MSP, SaaS, or software delivery environments Exposure to client-facing compliance or consultancy work What's on Offer Hybrid working (Essex-based office with flexibility) Opportunity to own and shape security compliance in a growing technical business Exposure to both internal security operations and external client compliance requirements Strong career progression into GRC, Security Manager, or Head of Compliance roles
May 20, 2026
Full time
Security Compliance Officer Location: Colchester - Essex - must be commutable Sector: Software & IT Services NO VISA SPONSORSHIP - MUST HAVE VALID RIGHT TO WORK A leading software and IT services company is seeking a Security Compliance Officer with experience in Cyber Essentials and/or Cyber Essentials Plus to take ownership of security compliance and certification activities across both internal systems and client environments. This is a key hire within a growing technical organisation where cybersecurity assurance, governance, and compliance are increasingly central to customer delivery and commercial growth. Key Responsibilities Lead and manage Cyber Essentials and Cyber Essentials Plus (CE+) assessments and certification activities Maintain and improve compliance with key frameworks including ISO 27001, GDPR, and internal security policies Conduct internal security audits, control reviews, and risk assessments Support evidence collection and audit readiness across technical teams Work closely with IT support, DevOps, and engineering teams to ensure security controls are implemented and maintained Handle client-facing security questionnaires and compliance requirements Assist in improving the organisation's overall security posture and governance framework Required Experience Experience working with Cyber Essentials and/or Cyber Essentials Plus frameworks and assessments Strong understanding of Cyber Essentials / Cyber Essentials Plus requirements Experience in information security, compliance, GRC, or IT security roles Familiarity with ISO 27001 or similar security frameworks Experience working with technical teams (MSP, software, or IT environments preferred) Desirable IASME Cyber Essentials Assessor/Auditor qualification ISO 27001 Lead Auditor or Implementation experience CISSP, CISM, CISA, or equivalent certifications Experience within MSP, SaaS, or software delivery environments Exposure to client-facing compliance or consultancy work What's on Offer Hybrid working (Essex-based office with flexibility) Opportunity to own and shape security compliance in a growing technical business Exposure to both internal security operations and external client compliance requirements Strong career progression into GRC, Security Manager, or Head of Compliance roles
Our client are a luxury five star hotel resort in Slough who are looking to add a Support Engineer to their growing team on a permanent basis. This role will be based five days on site in Slough. Job Overview: The IT Support Engineer supports the smooth day-to-day operation of the estate's technology systems, providing first-line technical assistance and ensuring the reliability of hardware, software, networks, and guest-facing systems. The role is essential in maintaining the stability and security of IT operations, supporting users across all departments, and ensuring technology contributes effectively to guest satisfaction and business efficiency. Key Responsibilities: Technical Support & User Assistance Provide first-line support for staff across the estate for hardware, software, Wi-Fi, POS and office applications. Log, prioritise, and resolve IT support tickets within agreed SLAs. Escalate complex issues to the IT Manager or external vendors where required. Assist with onboarding/offboarding tasks, including user accounts and equipment setup. Maintain accurate records of IT assets, user accounts, software licences and equipment movements. Support procurement by preparing equipment requests and tracking stock levels. Document IT procedures, troubleshooting steps and user guides where appropriate. System & Hardware Administration Maintain IT hardware including laptops, desktops, printers, handheld devices, and networking equipment. Support routine maintenance of servers, networks and backups under guidance from the IT Manager. Ensure all systems remain updated with current patches and security updates. Monitor and report on equipment performance, arranging repairs or replacements when needed. Network & Systems Support Assist in monitoring the stability of Wi-Fi, telephony and internal networks. Help maintain access control systems, CCTV integrations and other estate technologies. Support guest-facing technologies and troubleshoot guest connectivity issues when required. Cybersecurity & Compliance Adhere to data protection, GDPR and cybersecurity protocols set by the IT Manager. Assist with monitoring antivirus status, account access, password standards and device security. Report any suspected security incidents immediately. Support system upgrades, rollouts, and technology improvement initiatives led by the IT Manager. Assist in testing new systems and providing user feedback. Participate in estate-wide IT enhancement projects, including new system implementation. Experience Proven experience as an IT Administrator role. Experience in the hospitality industry is essential for this role. Full UK Driver's license Strong communication skills-both written and verbal-are essential for effective stakeholder engagement. Flexibility on working on weekends as and when required.
May 19, 2026
Full time
Our client are a luxury five star hotel resort in Slough who are looking to add a Support Engineer to their growing team on a permanent basis. This role will be based five days on site in Slough. Job Overview: The IT Support Engineer supports the smooth day-to-day operation of the estate's technology systems, providing first-line technical assistance and ensuring the reliability of hardware, software, networks, and guest-facing systems. The role is essential in maintaining the stability and security of IT operations, supporting users across all departments, and ensuring technology contributes effectively to guest satisfaction and business efficiency. Key Responsibilities: Technical Support & User Assistance Provide first-line support for staff across the estate for hardware, software, Wi-Fi, POS and office applications. Log, prioritise, and resolve IT support tickets within agreed SLAs. Escalate complex issues to the IT Manager or external vendors where required. Assist with onboarding/offboarding tasks, including user accounts and equipment setup. Maintain accurate records of IT assets, user accounts, software licences and equipment movements. Support procurement by preparing equipment requests and tracking stock levels. Document IT procedures, troubleshooting steps and user guides where appropriate. System & Hardware Administration Maintain IT hardware including laptops, desktops, printers, handheld devices, and networking equipment. Support routine maintenance of servers, networks and backups under guidance from the IT Manager. Ensure all systems remain updated with current patches and security updates. Monitor and report on equipment performance, arranging repairs or replacements when needed. Network & Systems Support Assist in monitoring the stability of Wi-Fi, telephony and internal networks. Help maintain access control systems, CCTV integrations and other estate technologies. Support guest-facing technologies and troubleshoot guest connectivity issues when required. Cybersecurity & Compliance Adhere to data protection, GDPR and cybersecurity protocols set by the IT Manager. Assist with monitoring antivirus status, account access, password standards and device security. Report any suspected security incidents immediately. Support system upgrades, rollouts, and technology improvement initiatives led by the IT Manager. Assist in testing new systems and providing user feedback. Participate in estate-wide IT enhancement projects, including new system implementation. Experience Proven experience as an IT Administrator role. Experience in the hospitality industry is essential for this role. Full UK Driver's license Strong communication skills-both written and verbal-are essential for effective stakeholder engagement. Flexibility on working on weekends as and when required.
About the Role You will play a key role in designing and delivering advanced software solutions for underwater robotic systems. This position focuses on developing innovative, high-quality software aligned with business and project requirements. As a Software Lead, you will take ownership of project delivery while leading multidisciplinary engineering teams to develop technically complex solutions for subsea vehicles and associated robotic systems. Key Responsibilities Lead the delivery of complex software projects for underwater robotic systems Develop and define software architectures for large-scale, integrated systems Translate high-level system requirements into detailed technical specifications Maintain a system-level perspective while overseeing detailed implementation Act as a technical authority and primary point of contact for stakeholders and customers Communicate complex technical concepts to both technical and non-technical audiences Plan, estimate, and manage work packages, resources, and budgets Ensure adherence to software quality standards and industry best practices Implement and improve development processes and methodologies Mentor and support the development of junior engineers Manage workload distribution across teams to ensure efficiency and balance Required Skills & Experience Minimum 7 years' experience in a senior software engineering role Degree in a relevant engineering or technical discipline Strong understanding of software systems across embedded and application layers Proven experience leading multidisciplinary software teams Experience designing software architecture for complex systems Solid understanding of modern software development methodologies Experience with safety-critical systems and design principles Ability to engage directly with customers and stakeholders Strong estimation, planning, and organisational skills Practical knowledge of software standards and compliance Awareness of cybersecurity principles and their impact on system design Technical Expertise Experience with a selection of the following technologies (across Windows and Linux environments): C++, Python, JavaScript XML, JSON, HTML, CSS Web frameworks and backend technologies (e.g. Angular, Django, Node.js, React, Apache) WebSockets and real-time data systems Docker and containerisation Networking protocols (TCP/IP, UDP) SQL and database technologies Debugging and diagnostic tools (e.g. Wireshark, system logs) Cybersecurity principles If this looks like something of interest, please don't hesitate to contact or direct on Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
May 19, 2026
Full time
About the Role You will play a key role in designing and delivering advanced software solutions for underwater robotic systems. This position focuses on developing innovative, high-quality software aligned with business and project requirements. As a Software Lead, you will take ownership of project delivery while leading multidisciplinary engineering teams to develop technically complex solutions for subsea vehicles and associated robotic systems. Key Responsibilities Lead the delivery of complex software projects for underwater robotic systems Develop and define software architectures for large-scale, integrated systems Translate high-level system requirements into detailed technical specifications Maintain a system-level perspective while overseeing detailed implementation Act as a technical authority and primary point of contact for stakeholders and customers Communicate complex technical concepts to both technical and non-technical audiences Plan, estimate, and manage work packages, resources, and budgets Ensure adherence to software quality standards and industry best practices Implement and improve development processes and methodologies Mentor and support the development of junior engineers Manage workload distribution across teams to ensure efficiency and balance Required Skills & Experience Minimum 7 years' experience in a senior software engineering role Degree in a relevant engineering or technical discipline Strong understanding of software systems across embedded and application layers Proven experience leading multidisciplinary software teams Experience designing software architecture for complex systems Solid understanding of modern software development methodologies Experience with safety-critical systems and design principles Ability to engage directly with customers and stakeholders Strong estimation, planning, and organisational skills Practical knowledge of software standards and compliance Awareness of cybersecurity principles and their impact on system design Technical Expertise Experience with a selection of the following technologies (across Windows and Linux environments): C++, Python, JavaScript XML, JSON, HTML, CSS Web frameworks and backend technologies (e.g. Angular, Django, Node.js, React, Apache) WebSockets and real-time data systems Docker and containerisation Networking protocols (TCP/IP, UDP) SQL and database technologies Debugging and diagnostic tools (e.g. Wireshark, system logs) Cybersecurity principles If this looks like something of interest, please don't hesitate to contact or direct on Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Opportunity for a talented Information Security Manager / IT Manager - in a brand new role within a highly successful business to work full-time, on a 12 month fixed term contract Monday - Friday, 9am-5:30pm. Main Duties will include: Responsible for developing the data strategy alongside senior management. Responsible for imbedding data strategy and leading the implementation project. Responsible for meeting the business needs and implementation needs following agreed standards, identifying opportunities for organic growth and mutual value during engagement delivery. Responsible for maintaining consistent standards and alignment to ISO27001 (Information Security) and ISO42001 (AI) Responsible for documented framework to ensure policies align with data protection, security, and confidentiality requirements. Responsible for standardising processes, tools and documentation for all data re4lated deliverable. Responsible for Incident Management. Responsible for Business Continuity. Responsible for Monthly Management Reporting. Responsible person as the point of contact between the Commercial Business Unit in understanding the threats and opportunities within Information Security. Attending and partaking in the quarterly Risk Register meeting Responsible for daily IT operations whilst providing support for data products, platforms and projects. Lead Internal Projects - Cyber, IT, AI, IT Change Management. Lead with external auditors and regulatory bodies to uphold ISO certification standards where necessary Responsible for managing supplier relationships. Managing junior team members. Qualification, Skills and Experience required: BSc Computer Science or equivalent Information Technology Infrastructure Library or equivalent 3-5 years in IT Management Proven experience in IT infrastructures (Active Directory, Microsoft Exchange), cloud services (AWS, Azure), network security, and cybersecurity frameworks. Strong organisational skills and attention to detail Proven ability to handle confidential and sensitive information Advanced MS Office knowledge Proven problem Solving and decision-making abilities Behaviours encouraged: Professionalism & Ethics: Maintaining integrity, honesty, and taking responsibility for mistakes. Reliability & Punctuality: Being dependable, consistent in performance, and respecting time. Collaboration & Teamwork: Working well with others and offering support. Effective Communication: Being a good listener, sharing information clearly, and providing constructive feedback. Positive Attitude: Remaining professional and optimistic, even under pressure. Adaptability: Showing flexibility and willingness to learn new tasks. Respect & Courtesy: Treating colleagues, managers, and clients with respect, regardless of differing opinions. Fixed Term: 12 months
May 15, 2026
Full time
Opportunity for a talented Information Security Manager / IT Manager - in a brand new role within a highly successful business to work full-time, on a 12 month fixed term contract Monday - Friday, 9am-5:30pm. Main Duties will include: Responsible for developing the data strategy alongside senior management. Responsible for imbedding data strategy and leading the implementation project. Responsible for meeting the business needs and implementation needs following agreed standards, identifying opportunities for organic growth and mutual value during engagement delivery. Responsible for maintaining consistent standards and alignment to ISO27001 (Information Security) and ISO42001 (AI) Responsible for documented framework to ensure policies align with data protection, security, and confidentiality requirements. Responsible for standardising processes, tools and documentation for all data re4lated deliverable. Responsible for Incident Management. Responsible for Business Continuity. Responsible for Monthly Management Reporting. Responsible person as the point of contact between the Commercial Business Unit in understanding the threats and opportunities within Information Security. Attending and partaking in the quarterly Risk Register meeting Responsible for daily IT operations whilst providing support for data products, platforms and projects. Lead Internal Projects - Cyber, IT, AI, IT Change Management. Lead with external auditors and regulatory bodies to uphold ISO certification standards where necessary Responsible for managing supplier relationships. Managing junior team members. Qualification, Skills and Experience required: BSc Computer Science or equivalent Information Technology Infrastructure Library or equivalent 3-5 years in IT Management Proven experience in IT infrastructures (Active Directory, Microsoft Exchange), cloud services (AWS, Azure), network security, and cybersecurity frameworks. Strong organisational skills and attention to detail Proven ability to handle confidential and sensitive information Advanced MS Office knowledge Proven problem Solving and decision-making abilities Behaviours encouraged: Professionalism & Ethics: Maintaining integrity, honesty, and taking responsibility for mistakes. Reliability & Punctuality: Being dependable, consistent in performance, and respecting time. Collaboration & Teamwork: Working well with others and offering support. Effective Communication: Being a good listener, sharing information clearly, and providing constructive feedback. Positive Attitude: Remaining professional and optimistic, even under pressure. Adaptability: Showing flexibility and willingness to learn new tasks. Respect & Courtesy: Treating colleagues, managers, and clients with respect, regardless of differing opinions. Fixed Term: 12 months
