VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
Dec 08, 2025
Full time
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
Dec 08, 2025
Full time
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
Dec 08, 2025
Full time
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
Dec 08, 2025
Full time
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
Dec 08, 2025
Full time
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
Dec 08, 2025
Full time
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
Description Starling is the UK's first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. Read more about Our Story here. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the Role As an experienced Penetration Tester you will be working with talented cyber security professionals to protect Starling customers, company assets and systems using the latest technologies and techniques. The primary objective for this role is to collaborate with, support, and guide Starling's engineering and operation functions to ensure our services are designed, developed and operated securely. As an experienced member of our penetration testing team you will directly interact with multiple areas of the business to understand requirements, define the scope and approach to testing (including undertaking appropriate research), and produce reporting information aligned to our risk framework. In addition, we understand the importance of knowledge and expertise remaining current and you shall support the continued advancement of our penetration testing through research, design and implementation of new solutions, including automation. Responsibilities Scoping and performing mobile, web application, cloud, and infrastructure penetration tests. Automation of security testing, and development of internal tooling, to achieve continuous assurance. Collaboration with engineering teams to facilitate secure development, including: Review and analysis of proposed technical solutions to identify appropriate security controls. Input and guidance to security related technical architecture and design decisions. Code review of features and critical security components. Practical security testing. Advising on remediation of security issues and processes to address root causes. Security assurance reviews of third-party solutions. Identifying and implementing improvements to the team's internal processes and procedures. Review, analysis and reporting of external threats relevant to Starling systems and solutions, in the context of Starling's desired security posture. Requirements We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. Ideally, we would like: 5+ years technical information security experience. Experience of mobile, web application, cloud and infrastructure penetration testing. Strong technical knowledge in: Mobile security (iOS and Android) Web application security Networking and associated protocols Cloud security (AWS and GCP) Containers and Kubernetes A desire to learn, and ability to apply technical security knowledge to new and unfamiliar areas. CREST, OSCP or similar industry penetration testing qualification A good understanding of applied cryptographic techniques. Reverse engineering and exploit development capabilities. Experience of security testing in an agile SDLC. Threat modelling experience. Experience performing code reviews, particularly in Java and Go. Experience of fulfilling a client facing security consulting role. Excellent verbal and written communication skills. Experience in automation of security testing, with previous development experience desirable. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First stage with the Penetration Testing Team Lead Second stage with additional members of the Penetration Testing team Final stage with Infosec Director and CISO Benefits We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Dec 08, 2025
Full time
Description Starling is the UK's first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. Read more about Our Story here. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the Role As an experienced Penetration Tester you will be working with talented cyber security professionals to protect Starling customers, company assets and systems using the latest technologies and techniques. The primary objective for this role is to collaborate with, support, and guide Starling's engineering and operation functions to ensure our services are designed, developed and operated securely. As an experienced member of our penetration testing team you will directly interact with multiple areas of the business to understand requirements, define the scope and approach to testing (including undertaking appropriate research), and produce reporting information aligned to our risk framework. In addition, we understand the importance of knowledge and expertise remaining current and you shall support the continued advancement of our penetration testing through research, design and implementation of new solutions, including automation. Responsibilities Scoping and performing mobile, web application, cloud, and infrastructure penetration tests. Automation of security testing, and development of internal tooling, to achieve continuous assurance. Collaboration with engineering teams to facilitate secure development, including: Review and analysis of proposed technical solutions to identify appropriate security controls. Input and guidance to security related technical architecture and design decisions. Code review of features and critical security components. Practical security testing. Advising on remediation of security issues and processes to address root causes. Security assurance reviews of third-party solutions. Identifying and implementing improvements to the team's internal processes and procedures. Review, analysis and reporting of external threats relevant to Starling systems and solutions, in the context of Starling's desired security posture. Requirements We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. Ideally, we would like: 5+ years technical information security experience. Experience of mobile, web application, cloud and infrastructure penetration testing. Strong technical knowledge in: Mobile security (iOS and Android) Web application security Networking and associated protocols Cloud security (AWS and GCP) Containers and Kubernetes A desire to learn, and ability to apply technical security knowledge to new and unfamiliar areas. CREST, OSCP or similar industry penetration testing qualification A good understanding of applied cryptographic techniques. Reverse engineering and exploit development capabilities. Experience of security testing in an agile SDLC. Threat modelling experience. Experience performing code reviews, particularly in Java and Go. Experience of fulfilling a client facing security consulting role. Excellent verbal and written communication skills. Experience in automation of security testing, with previous development experience desirable. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First stage with the Penetration Testing Team Lead Second stage with additional members of the Penetration Testing team Final stage with Infosec Director and CISO Benefits We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Join Barclays as a Business Information Security Officer. We currently have two openings, each aligned to different areas: one focused on developer environments and the other on infrastructure technologies. In this role, you will work closely with key technology and business stakeholders to ensure that strategic objectives are supported and that the organisation operates in a secure environment with security proactively embedded into our services. This position offers high visibility across Cyber & Technology leadership, partnering with senior management to help them understand their cyber risk posture and identify the actions and priorities needed to strengthen it. To be successful in this role you should have: Understanding of Security & Control Frameworks & Methodologies. Knowledge of Security Tooling and industry standards, including NIST frameworks. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels of the organisation, up to and including Senior Executives. Some other highly valued skills include: Background in the finance domain. Experience working within a large, complex organisation, collaborating across teams, and navigating structured processes. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. The successful candidate will be based in Knutsford (Radbroke Hall). Purpose of the role To provide a primary liaison service between the business, technology, and security functions. In order to ensure the confidentiality, integrity and availability of information, and support the mitigation of security risk. Accountabilities Collaboration with stakeholders to understand their security requirements in business processes and IT projects, to enhance overall risk management. Execution of risk assessments to identify and prioritise potential cybersecurity threats that could impact the banks operations and data and guide the implementation of mitigation strategies and communicate findings to relevant findings to relevant senior stakeholders. Collaboration with business units to develop and implement security policies and procedures for the banks operations aligned to the risk management framework. Management of the implementation, testing and monitoring of security controls across the banks IT systems to ensure the effectiveness of controls and mitigation of risk.Execution of training content and sessions to educate employees, enhance cybersecurity awareness and provide guidance on safe online practices. Management of complex cybersecurity incidents by collaborating with IT teams and response experts to effectively resolve cases through analysis, expertise support and project supervision. Identification of emerging cybersecurity trends, threats, and new technologies to address potential risks by advocating the adoption of new security solutions. Vice President Expectations Contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and elevate breaches of policies/procedures. Be a subject matter expert within own discipline and guide technical direction. Lead collaborative, multi year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. Train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 08, 2025
Full time
Join Barclays as a Business Information Security Officer. We currently have two openings, each aligned to different areas: one focused on developer environments and the other on infrastructure technologies. In this role, you will work closely with key technology and business stakeholders to ensure that strategic objectives are supported and that the organisation operates in a secure environment with security proactively embedded into our services. This position offers high visibility across Cyber & Technology leadership, partnering with senior management to help them understand their cyber risk posture and identify the actions and priorities needed to strengthen it. To be successful in this role you should have: Understanding of Security & Control Frameworks & Methodologies. Knowledge of Security Tooling and industry standards, including NIST frameworks. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels of the organisation, up to and including Senior Executives. Some other highly valued skills include: Background in the finance domain. Experience working within a large, complex organisation, collaborating across teams, and navigating structured processes. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. The successful candidate will be based in Knutsford (Radbroke Hall). Purpose of the role To provide a primary liaison service between the business, technology, and security functions. In order to ensure the confidentiality, integrity and availability of information, and support the mitigation of security risk. Accountabilities Collaboration with stakeholders to understand their security requirements in business processes and IT projects, to enhance overall risk management. Execution of risk assessments to identify and prioritise potential cybersecurity threats that could impact the banks operations and data and guide the implementation of mitigation strategies and communicate findings to relevant findings to relevant senior stakeholders. Collaboration with business units to develop and implement security policies and procedures for the banks operations aligned to the risk management framework. Management of the implementation, testing and monitoring of security controls across the banks IT systems to ensure the effectiveness of controls and mitigation of risk.Execution of training content and sessions to educate employees, enhance cybersecurity awareness and provide guidance on safe online practices. Management of complex cybersecurity incidents by collaborating with IT teams and response experts to effectively resolve cases through analysis, expertise support and project supervision. Identification of emerging cybersecurity trends, threats, and new technologies to address potential risks by advocating the adoption of new security solutions. Vice President Expectations Contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and elevate breaches of policies/procedures. Be a subject matter expert within own discipline and guide technical direction. Lead collaborative, multi year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. Train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Insight Investment are seeking a Senior Cyber Defence Operations Analyst to be a part of the CISO function reporting to the Cyber Defence Operations Lead. The role will be to maintain and update alerts/rules within Insight Investment's monitoring solution, conduct vulnerability management with various stakeholders, continually ensure compliance with regulatory requirements, generate new security controls as required, and be responsible for incident response within the firm. The candidate will lead incident response activity as required. Role Responsibilities Lead, investigate, record and respond to SIEM alerts, determine scope and severity of incidents, and coordinate containment and remediation efforts. Define, implement and continuously improve operational security processes and runbooks to align with compliance standards and evolving threats. Assist with integrating and configuring security tooling, ensuring effective data ingestion, enrichment and alerting across the environment. Lead threat hunting activities to proactively identify suspicious behaviour and improve detection coverage. Deliver effective vulnerability management: analyse scanning outputs, coordinate with technology teams and ensure timely notification and remediation tracking. Participate in the out-of-hours, on-call rotation, supporting incident response efforts during non-core hours. Enforce security processes and requirements across the business. Experience Required Previous ownership of the incident response, vulnerability management or SIEM monitoring solution processes and procedures. Knowledge of SIEM tooling, designing and implementing use cases & documenting KBAs. Strong knowledge of KQL. Proven experience in incident response and handling. Experience contributing to cybersecurity operations in a professional or structured environment. Demonstrated commitment to continuous self-study. Experience working with an MSSP. Technical knowledge of access management and security controls. Strong collaboration skills with the ability to work across teams and stakeholders. A strong desire to drive security innovation across the firm. Advantageous Relevant technical cyber security certifications are desirable. Knowledge on task automation/scripting would be hugely beneficial. Experience with Microsoft suite (Defender/Azure), query-based SIEM (e.g. Sentinel, Splunk) and orchestration platforms. Experience in financial services or other highly regulated environments. Prior involvement in threat hunting activities. About Insight Investment Insight Investment is a leading asset manager focused on designing investment solutions to meet its clients' needs. Founded in 2002, Insight's collaborative approach has delivered both investment performance and growth in assets under management. Insight manages assets across its core liability-driven investment, risk management, full-spectrum fixed income, currency and absolute return capabilities. Insight has a global network of operations in the UK, Ireland, Germany, US, Japan and Australia. More information about Insight Investment can be found at:
Dec 07, 2025
Full time
Insight Investment are seeking a Senior Cyber Defence Operations Analyst to be a part of the CISO function reporting to the Cyber Defence Operations Lead. The role will be to maintain and update alerts/rules within Insight Investment's monitoring solution, conduct vulnerability management with various stakeholders, continually ensure compliance with regulatory requirements, generate new security controls as required, and be responsible for incident response within the firm. The candidate will lead incident response activity as required. Role Responsibilities Lead, investigate, record and respond to SIEM alerts, determine scope and severity of incidents, and coordinate containment and remediation efforts. Define, implement and continuously improve operational security processes and runbooks to align with compliance standards and evolving threats. Assist with integrating and configuring security tooling, ensuring effective data ingestion, enrichment and alerting across the environment. Lead threat hunting activities to proactively identify suspicious behaviour and improve detection coverage. Deliver effective vulnerability management: analyse scanning outputs, coordinate with technology teams and ensure timely notification and remediation tracking. Participate in the out-of-hours, on-call rotation, supporting incident response efforts during non-core hours. Enforce security processes and requirements across the business. Experience Required Previous ownership of the incident response, vulnerability management or SIEM monitoring solution processes and procedures. Knowledge of SIEM tooling, designing and implementing use cases & documenting KBAs. Strong knowledge of KQL. Proven experience in incident response and handling. Experience contributing to cybersecurity operations in a professional or structured environment. Demonstrated commitment to continuous self-study. Experience working with an MSSP. Technical knowledge of access management and security controls. Strong collaboration skills with the ability to work across teams and stakeholders. A strong desire to drive security innovation across the firm. Advantageous Relevant technical cyber security certifications are desirable. Knowledge on task automation/scripting would be hugely beneficial. Experience with Microsoft suite (Defender/Azure), query-based SIEM (e.g. Sentinel, Splunk) and orchestration platforms. Experience in financial services or other highly regulated environments. Prior involvement in threat hunting activities. About Insight Investment Insight Investment is a leading asset manager focused on designing investment solutions to meet its clients' needs. Founded in 2002, Insight's collaborative approach has delivered both investment performance and growth in assets under management. Insight manages assets across its core liability-driven investment, risk management, full-spectrum fixed income, currency and absolute return capabilities. Insight has a global network of operations in the UK, Ireland, Germany, US, Japan and Australia. More information about Insight Investment can be found at:
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Location: Remote or Hybrid Team: Cyber Defence - Blue Team Type: Full-time Lead the Charge in Securing Global Animal Health Are you ready to take the lead in defending a global veterinary business from evolving cyber threats? As our Cyber Defense Manager, you'll head up the Cyber Defence "Blue Team," driving operational excellence and strategic resilience across a complex, distributed digital landscape. Your leadership will directly support the secure delivery of veterinary care and innovation worldwide-protecting the systems that help animals live healthier lives. What You'll Do This is a hands-on leadership role where you'll shape and execute our cybersecurity strategy, working across IT, digital, and regional teams to embed a strong cyber culture and robust defenses. Key responsibilities include: Strategic Leadership: Own and evolve the security roadmap, including tooling optimisation and risk management. Secure Design & Architecture: Provide expert guidance across IT projects and infrastructure. Operational Oversight: Define and deploy control baselines, templates, and standards. Tooling & Effectiveness: Manage and monitor security operations tools such as Defender, Sentinel, Tenable, and CASB. Incident Response: Lead triage, coordinate crisis responses, and oversee post-incident reviews. Documentation & Governance: Maintain hardening guides, architecture diagrams, and lead working groups. Cross-Regional Alignment: Foster collaboration and consistency across global cybersecurity efforts. What You Bring Essential: Degree or equivalent experience in Information Security. Certifications such as Security+, CEH, CySA+, or Cloud Security Engineer. Extensive experience in cybersecurity, especially incident response and technical operations. Strong understanding of AWS and Azure cloud platforms. Familiarity with frameworks like NIST, ISO, COBIT, and OWASP. Proven success in leading and delivering security projects. Experience with PowerShell and automation. Consulting experience across IT and digital teams. Flexibility for occasional travel and out-of-hours support. Desirable: Exposure to MxDR/SOC environments and advanced security protocols (SIEM, IDS/IPS, firewalls). Knowledge of GDPR, Cyber Essentials+, PCI-DSS, and other compliance standards. Strong grasp of data protection legislation (e.g., GDPR, Data Protection Act). Why Join Us? Global Impact: Your leadership will help protect the digital infrastructure that supports veterinary care across continents. Strategic Influence: Shape the future of cybersecurity in a business that values innovation and resilience. Collaborative Culture: Work with passionate teams across IT, digital, and operations in a mission-driven environment. Ready to lead a team that defends what matters most? Apply now and help us build a safer, smarter future for global animal health. What We Offer: At IVC Evidensia we recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from Work-life balance 26 days annual leave Cycle to Work scheme Initiatives focused on employee wellbeing Pension Discretionary Bonus Discounted staff pet care Free Parking available at Head Office At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Dec 07, 2025
Full time
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Location: Remote or Hybrid Team: Cyber Defence - Blue Team Type: Full-time Lead the Charge in Securing Global Animal Health Are you ready to take the lead in defending a global veterinary business from evolving cyber threats? As our Cyber Defense Manager, you'll head up the Cyber Defence "Blue Team," driving operational excellence and strategic resilience across a complex, distributed digital landscape. Your leadership will directly support the secure delivery of veterinary care and innovation worldwide-protecting the systems that help animals live healthier lives. What You'll Do This is a hands-on leadership role where you'll shape and execute our cybersecurity strategy, working across IT, digital, and regional teams to embed a strong cyber culture and robust defenses. Key responsibilities include: Strategic Leadership: Own and evolve the security roadmap, including tooling optimisation and risk management. Secure Design & Architecture: Provide expert guidance across IT projects and infrastructure. Operational Oversight: Define and deploy control baselines, templates, and standards. Tooling & Effectiveness: Manage and monitor security operations tools such as Defender, Sentinel, Tenable, and CASB. Incident Response: Lead triage, coordinate crisis responses, and oversee post-incident reviews. Documentation & Governance: Maintain hardening guides, architecture diagrams, and lead working groups. Cross-Regional Alignment: Foster collaboration and consistency across global cybersecurity efforts. What You Bring Essential: Degree or equivalent experience in Information Security. Certifications such as Security+, CEH, CySA+, or Cloud Security Engineer. Extensive experience in cybersecurity, especially incident response and technical operations. Strong understanding of AWS and Azure cloud platforms. Familiarity with frameworks like NIST, ISO, COBIT, and OWASP. Proven success in leading and delivering security projects. Experience with PowerShell and automation. Consulting experience across IT and digital teams. Flexibility for occasional travel and out-of-hours support. Desirable: Exposure to MxDR/SOC environments and advanced security protocols (SIEM, IDS/IPS, firewalls). Knowledge of GDPR, Cyber Essentials+, PCI-DSS, and other compliance standards. Strong grasp of data protection legislation (e.g., GDPR, Data Protection Act). Why Join Us? Global Impact: Your leadership will help protect the digital infrastructure that supports veterinary care across continents. Strategic Influence: Shape the future of cybersecurity in a business that values innovation and resilience. Collaborative Culture: Work with passionate teams across IT, digital, and operations in a mission-driven environment. Ready to lead a team that defends what matters most? Apply now and help us build a safer, smarter future for global animal health. What We Offer: At IVC Evidensia we recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from Work-life balance 26 days annual leave Cycle to Work scheme Initiatives focused on employee wellbeing Pension Discretionary Bonus Discounted staff pet care Free Parking available at Head Office At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Protective Intelligence Analyst - Locations: London, United Kingdom; Mountain View, California; New York City, New York; San Francisco, California; Washington, D.C. While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. Mission At Databricks, we build tools that help organizations unlock the power of AI and big data-securely, responsibly, and at scale. Our Corporate Security & Investigations team is at the heart of this mission, proactively protecting our people, assets, and operations so our teams can focus on innovation with confidence. We're looking for a Protective Intelligence Analyst to join our growing Corporate Security team. In this role, you'll track and analyze potential physical security threats from open source intelligence (OSINT), social media, and the dark web, while staying ahead of emerging geopolitical developments that may impact our work. Your insights will drive security measures, protect our people and executives, and strengthen our global risk posture. Key Responsibilities Monitor and analyze OSINT streams, social media, and dark web sources to identify potential credible threats and inform decision making across Databricks. Conduct persons of interest (POI) investigations to assess severity, recommend countermeasures, and safeguard executives and at risk personnel. Perform end to end risk based intelligence assessments for people, operations, and assets. Build and maintain protocols for monitoring travel risks, advising business travelers and executives, and responding to critical incidents affecting personnel on the move. Collaborate with Corporate Security, Legal, People teams, and other cross functional partners to respond to emerging threats. Prepare concise, high impact intelligence briefings and reports for leadership and stakeholders. Analyze geopolitical trends and world events to proactively identify risks to our business, offices, and personnel. Use advanced analytical tools and technologies to enhance the speed and accuracy of your assessments. Maintain and evolve protective intelligence protocols, methodologies, and best practices. Build trusted intelligence sharing networks across the company and with external partners. Required Qualifications Bachelor's degree in Criminal Justice, Cybersecurity, or a related field (or equivalent experience), along with 5+ years of experience in investigations, protective intelligence, geopolitical analysis or executive protection. Deep knowledge of OSINT research techniques, corporate security protocols, risk assessment, and the intelligence cycle. Proficiency with analytical tools, including OSINT monitoring tools, threat detection, and case management software. Familiarity with the ASIS PCI investigative and/or ATAP threat assessment frameworks. Demonstrated ability performing geopolitical analysis, and converting that into actionable intelligence for decisionmakers. Proven ability to distill complex information into clear and actionable insights for diverse audiences-technical teams, senior leaders, and external partners. Exceptional problem solving skills and adaptability in fast changing environments. Comfort working independently or within a small, distributed team. Proven record of managing or mentoring contingent workers, third party security resources, or cross functional teams involved in intelligence gathering and risk mitigation. Availability to work flexible hours, including nights and weekends, to respond to urgent security events. High integrity, professionalism, and the ability to handle sensitive or confidential matters with discretion. Active U.S. or U.K. security clearance or the ability to obtain one preferred. Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range for this role is listed below and represents the expected salary range for non commissionable roles or on target earnings for commissionable roles. Zone 1 Pay Range $167,700 - $234,750 USD Zone 2 Pay Range $150,900 - $211,275 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Dec 07, 2025
Full time
Protective Intelligence Analyst - Locations: London, United Kingdom; Mountain View, California; New York City, New York; San Francisco, California; Washington, D.C. While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. Mission At Databricks, we build tools that help organizations unlock the power of AI and big data-securely, responsibly, and at scale. Our Corporate Security & Investigations team is at the heart of this mission, proactively protecting our people, assets, and operations so our teams can focus on innovation with confidence. We're looking for a Protective Intelligence Analyst to join our growing Corporate Security team. In this role, you'll track and analyze potential physical security threats from open source intelligence (OSINT), social media, and the dark web, while staying ahead of emerging geopolitical developments that may impact our work. Your insights will drive security measures, protect our people and executives, and strengthen our global risk posture. Key Responsibilities Monitor and analyze OSINT streams, social media, and dark web sources to identify potential credible threats and inform decision making across Databricks. Conduct persons of interest (POI) investigations to assess severity, recommend countermeasures, and safeguard executives and at risk personnel. Perform end to end risk based intelligence assessments for people, operations, and assets. Build and maintain protocols for monitoring travel risks, advising business travelers and executives, and responding to critical incidents affecting personnel on the move. Collaborate with Corporate Security, Legal, People teams, and other cross functional partners to respond to emerging threats. Prepare concise, high impact intelligence briefings and reports for leadership and stakeholders. Analyze geopolitical trends and world events to proactively identify risks to our business, offices, and personnel. Use advanced analytical tools and technologies to enhance the speed and accuracy of your assessments. Maintain and evolve protective intelligence protocols, methodologies, and best practices. Build trusted intelligence sharing networks across the company and with external partners. Required Qualifications Bachelor's degree in Criminal Justice, Cybersecurity, or a related field (or equivalent experience), along with 5+ years of experience in investigations, protective intelligence, geopolitical analysis or executive protection. Deep knowledge of OSINT research techniques, corporate security protocols, risk assessment, and the intelligence cycle. Proficiency with analytical tools, including OSINT monitoring tools, threat detection, and case management software. Familiarity with the ASIS PCI investigative and/or ATAP threat assessment frameworks. Demonstrated ability performing geopolitical analysis, and converting that into actionable intelligence for decisionmakers. Proven ability to distill complex information into clear and actionable insights for diverse audiences-technical teams, senior leaders, and external partners. Exceptional problem solving skills and adaptability in fast changing environments. Comfort working independently or within a small, distributed team. Proven record of managing or mentoring contingent workers, third party security resources, or cross functional teams involved in intelligence gathering and risk mitigation. Availability to work flexible hours, including nights and weekends, to respond to urgent security events. High integrity, professionalism, and the ability to handle sensitive or confidential matters with discretion. Active U.S. or U.K. security clearance or the ability to obtain one preferred. Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range for this role is listed below and represents the expected salary range for non commissionable roles or on target earnings for commissionable roles. Zone 1 Pay Range $167,700 - $234,750 USD Zone 2 Pay Range $150,900 - $211,275 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Client Lead - National Security Location: Farnborough, England, United Kingdom Role Type: Permanent - Full Time Package: Competitive Salaries + Benefits Role ID: SF18372 Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting edge defence technology to ground breaking innovations our mission is to empower and protect lives. Join us as a Senior Client Manager, where you will have the opportunity to work with cutting edge technology in partnership with some of the most brilliant minds. We have a new, exciting opportunity for a Senior Client Manager - National Security. This role will be based from our Farnborough site with some travel, and we also offer hybrid working. Role Purpose Provide central focus and orchestration for all QinetiQ engagement with National Security Client to ensure coherence of Go to market strategy and all engagements with this client. Build strong relationships and network across customer community, lead on development of coherent engagement plan and oversee its implementation across this community. Build in depth understanding of National Security Clients' strategic aims, budgets and funded programme lines. Build, coach and mentor Client Management team who report directly into this role and who are aligned with key client accounts that sit within this market segment. Day to day leadership and mentoring of this Client Management team. Implement and support ongoing development of operational tempo and heartbeat to drive coherent engagement across all relevant QQ stakeholders engaging with National Security Working with Sector MDs and BD Director develop and implement GTM strategy for National Security Ensure coherency of our GTM strategy across Defence and wider Government as appropriate Ensure ongoing alignment with IDTs to ensure effective and efficient development and execution of farmed opportunities Development and execution of larger strategic opportunities and propositions - working with the BDD and Head of Capture and Bidding Business planning to support ISBP development, and in year forecasting Ensure alignment wider QinetiQ through peer level stakeholder engagement - Capture Managers, CTO office, Campaign BD leads Key Accountabilities Leadership: provide direct and "hands on" leadership and coordination of all QinetiQ engagements into this client. Nurture and develop Client Management team aligned with the client and ensure that the team is appropriately trained in Company Best practice and that it follows this routinely in the execution of all Business Winning activities in this area. Stakeholder management: build thorough understanding of Client stakeholders, organisational construct and ways of working. Coordinate all QinetiQ engagements into this community to ensure alignment of messaging across our business. Similarly, in conjunction with the Client Management team reporting in to this role, develop strong relationships across all QinetiQ stakeholders engaging with this Client. Got to market Strategy: working across internal and external stakeholders develop a coherent Go To market Strategy for this client. This GTM strategy should leverage thorough and in depth understanding of the clients own strategy, budget and forecasted spend on future procurements. Support Development of QinetiQ strategy: engage with UKI Strategy Director and TOE functions to ensure that QinetiQ's own strategic growth plans are aligned with those of National Security Clients and that we are building skills and capacity necessary to execute on that strategy. Order Intake Number for National Security secure in year orders in line with Targets for this area whilst building credible pipeline and platform for future growth and delivery of longer term ISBP order intake commitments Capture/Bid Management: engage with UK Intelligence Head of Capture and Bid Management to ensure that approved Capture plans are in place and are being executed for all major opportunities being executed within the Defence and Training Market. Ensure that best practice is applied at all times in the execution of these captures through "hands on" leadership of all major Captures. Forward planning resourcing: Proactively engage with the Intelligence Sector BDD and Operations Lead to ensure that there is a clear forward view of the pipeline and resourcing requirements. Ensure opportunities can be resourced correctly from a Capture/Bid Management perspective and that requirements for technical resource from the business are known and understood. Wider engagement: Proactively engage with the Global Campaigns and UK Defence Sectors to ensure areas of cross collaboration are known and understood. Maintain visibility of cross collaboration execution plan to ensure that this is known and understood within the Intelligence Sector and that it is being followed correctly. Best Practice: Proactively engage with Group Business Winning Excellence to ensure that activities within the Sector follow accepted best practice and that the team is trained in accordance with Company requirements/schedules. Demonstrate leadership in the usage of SAP C4C CRM. Feedback to Group Business Winning Excellence any areas of potential improvements/refinements in best practice or training based upon experience within the Sector of Capture execution. Compliance: Ensure all business winning activities are conducted in full compliance to Group business winning policies and procedures. Ensure that Group policies relating to Ethical Trading Policy, Exports and the appointment and use of third party Commercial Intermediaries are fully complied with. Leadership: Ability to lead teams of senior professionals that span business and functional boundaries. Ability to operate in a complex matrix structure using influential leadership to bring best of capabilities to bear to enable development of strategic GTM plan, secure pipeline and win complex, competed tenders Business Development: Proven track record in leading teams to build credible pipeline at scale with high conversion rate. Ability to repeatedly deliver challenging OI targets. Execution of Win Strategy: Track record of win strategy development and implementation for complex, competed deals at scale (over c£30m), Domain Relevance: Relevant experience of winning business with customers and industrial partners across Defence with particular focus on Stratcom (Defence Digital/Defence Intelligence), DSTL and Front Line Commands. Deep customer domain knowledge and relationships: ability to provide thought leadership to customers in complex domains (spanning the above) and develop compelling QinetiQ propositions to meet deliver on this thought leadership. Wider industry relationships: established relationships at executive level and ability to engage at this level in order to build partnering strategies and detailed understanding of the competitive terrain. Experience & Qualifications Proven track record in hands on development and execution of scale pipeline (c£200m) with high conversion rate (delivering c£100m) of orders in year. Proven track record in cradle to grave execution of win strategies with demonstrated ability to win competitive tenders (over c£30m). Proven track record in the leadership/mentorship of business development teams, in order to enable development and implementation of compelling strategy and winning tender responses. Proven track record of ability to influence across matrixed internal organisational structure in order to harness wider capabilities in the development and implementation of compelling strategy and winning tender responses. Technical background with sufficient knowledge of Data Intelligence, Communications, Cyber Security and Sensor technologies to link technology with client business problems and engage confidently with client/internal technical communities. Track record in navigation of complex and multi-disciplinary stakeholder communities within customer organisations. Ability to influence and shape decision making at executive levels within the customer community. Over 10 years' experience working in Defence and Secure Government environment with particular focus on Defence Digital, Defence Intelligence, DSTL and front line commands Established network within this community with strong reputation built upon consistent delivery. Established network within other commercial organisations that operate within this market with strong reputation built upon trust and mutual respect. Security clearances to allow access to core clients and access to operational requirements and procurement strategies within the above customer communities. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic . click apply for full job details
Dec 07, 2025
Full time
Client Lead - National Security Location: Farnborough, England, United Kingdom Role Type: Permanent - Full Time Package: Competitive Salaries + Benefits Role ID: SF18372 Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting edge defence technology to ground breaking innovations our mission is to empower and protect lives. Join us as a Senior Client Manager, where you will have the opportunity to work with cutting edge technology in partnership with some of the most brilliant minds. We have a new, exciting opportunity for a Senior Client Manager - National Security. This role will be based from our Farnborough site with some travel, and we also offer hybrid working. Role Purpose Provide central focus and orchestration for all QinetiQ engagement with National Security Client to ensure coherence of Go to market strategy and all engagements with this client. Build strong relationships and network across customer community, lead on development of coherent engagement plan and oversee its implementation across this community. Build in depth understanding of National Security Clients' strategic aims, budgets and funded programme lines. Build, coach and mentor Client Management team who report directly into this role and who are aligned with key client accounts that sit within this market segment. Day to day leadership and mentoring of this Client Management team. Implement and support ongoing development of operational tempo and heartbeat to drive coherent engagement across all relevant QQ stakeholders engaging with National Security Working with Sector MDs and BD Director develop and implement GTM strategy for National Security Ensure coherency of our GTM strategy across Defence and wider Government as appropriate Ensure ongoing alignment with IDTs to ensure effective and efficient development and execution of farmed opportunities Development and execution of larger strategic opportunities and propositions - working with the BDD and Head of Capture and Bidding Business planning to support ISBP development, and in year forecasting Ensure alignment wider QinetiQ through peer level stakeholder engagement - Capture Managers, CTO office, Campaign BD leads Key Accountabilities Leadership: provide direct and "hands on" leadership and coordination of all QinetiQ engagements into this client. Nurture and develop Client Management team aligned with the client and ensure that the team is appropriately trained in Company Best practice and that it follows this routinely in the execution of all Business Winning activities in this area. Stakeholder management: build thorough understanding of Client stakeholders, organisational construct and ways of working. Coordinate all QinetiQ engagements into this community to ensure alignment of messaging across our business. Similarly, in conjunction with the Client Management team reporting in to this role, develop strong relationships across all QinetiQ stakeholders engaging with this Client. Got to market Strategy: working across internal and external stakeholders develop a coherent Go To market Strategy for this client. This GTM strategy should leverage thorough and in depth understanding of the clients own strategy, budget and forecasted spend on future procurements. Support Development of QinetiQ strategy: engage with UKI Strategy Director and TOE functions to ensure that QinetiQ's own strategic growth plans are aligned with those of National Security Clients and that we are building skills and capacity necessary to execute on that strategy. Order Intake Number for National Security secure in year orders in line with Targets for this area whilst building credible pipeline and platform for future growth and delivery of longer term ISBP order intake commitments Capture/Bid Management: engage with UK Intelligence Head of Capture and Bid Management to ensure that approved Capture plans are in place and are being executed for all major opportunities being executed within the Defence and Training Market. Ensure that best practice is applied at all times in the execution of these captures through "hands on" leadership of all major Captures. Forward planning resourcing: Proactively engage with the Intelligence Sector BDD and Operations Lead to ensure that there is a clear forward view of the pipeline and resourcing requirements. Ensure opportunities can be resourced correctly from a Capture/Bid Management perspective and that requirements for technical resource from the business are known and understood. Wider engagement: Proactively engage with the Global Campaigns and UK Defence Sectors to ensure areas of cross collaboration are known and understood. Maintain visibility of cross collaboration execution plan to ensure that this is known and understood within the Intelligence Sector and that it is being followed correctly. Best Practice: Proactively engage with Group Business Winning Excellence to ensure that activities within the Sector follow accepted best practice and that the team is trained in accordance with Company requirements/schedules. Demonstrate leadership in the usage of SAP C4C CRM. Feedback to Group Business Winning Excellence any areas of potential improvements/refinements in best practice or training based upon experience within the Sector of Capture execution. Compliance: Ensure all business winning activities are conducted in full compliance to Group business winning policies and procedures. Ensure that Group policies relating to Ethical Trading Policy, Exports and the appointment and use of third party Commercial Intermediaries are fully complied with. Leadership: Ability to lead teams of senior professionals that span business and functional boundaries. Ability to operate in a complex matrix structure using influential leadership to bring best of capabilities to bear to enable development of strategic GTM plan, secure pipeline and win complex, competed tenders Business Development: Proven track record in leading teams to build credible pipeline at scale with high conversion rate. Ability to repeatedly deliver challenging OI targets. Execution of Win Strategy: Track record of win strategy development and implementation for complex, competed deals at scale (over c£30m), Domain Relevance: Relevant experience of winning business with customers and industrial partners across Defence with particular focus on Stratcom (Defence Digital/Defence Intelligence), DSTL and Front Line Commands. Deep customer domain knowledge and relationships: ability to provide thought leadership to customers in complex domains (spanning the above) and develop compelling QinetiQ propositions to meet deliver on this thought leadership. Wider industry relationships: established relationships at executive level and ability to engage at this level in order to build partnering strategies and detailed understanding of the competitive terrain. Experience & Qualifications Proven track record in hands on development and execution of scale pipeline (c£200m) with high conversion rate (delivering c£100m) of orders in year. Proven track record in cradle to grave execution of win strategies with demonstrated ability to win competitive tenders (over c£30m). Proven track record in the leadership/mentorship of business development teams, in order to enable development and implementation of compelling strategy and winning tender responses. Proven track record of ability to influence across matrixed internal organisational structure in order to harness wider capabilities in the development and implementation of compelling strategy and winning tender responses. Technical background with sufficient knowledge of Data Intelligence, Communications, Cyber Security and Sensor technologies to link technology with client business problems and engage confidently with client/internal technical communities. Track record in navigation of complex and multi-disciplinary stakeholder communities within customer organisations. Ability to influence and shape decision making at executive levels within the customer community. Over 10 years' experience working in Defence and Secure Government environment with particular focus on Defence Digital, Defence Intelligence, DSTL and front line commands Established network within this community with strong reputation built upon consistent delivery. Established network within other commercial organisations that operate within this market with strong reputation built upon trust and mutual respect. Security clearances to allow access to core clients and access to operational requirements and procurement strategies within the above customer communities. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic . click apply for full job details
A leading energy company in the UK seeks a Cyber Security Delivery Lead to manage a solution development team. The role involves ensuring that security outcomes are delivered effectively while managing relationships with stakeholders and third-party vendors. The ideal candidate will have deep expertise in cyber security, technical delivery, and experience leading teams. This position offers a competitive salary, flexible working patterns, and substantial benefits to support employees' wellbeing and family needs.
Dec 06, 2025
Full time
A leading energy company in the UK seeks a Cyber Security Delivery Lead to manage a solution development team. The role involves ensuring that security outcomes are delivered effectively while managing relationships with stakeholders and third-party vendors. The ideal candidate will have deep expertise in cyber security, technical delivery, and experience leading teams. This position offers a competitive salary, flexible working patterns, and substantial benefits to support employees' wellbeing and family needs.
Risk Ledger is developing a network of connected organisations, all working together to defend against cybersecurity attacks in the supply chain. Organisations rely on us to establish trust, through sharing their security maturity and visualising the risks posed by their supply chain ecosystem. And we're already trusted by customers like ASOS, Snyk, BAE Systems and the NHS. We are putting together an amazing and talented team from a diverse set of backgrounds and skillsets to drive us towards our vision. Risk Ledger is built on the respect we have for one another and our users, united by our shared values and mission. Every one of us is still learning: it's how we grow as individuals. We're curious. We're ambitious. And we're humble and honest. At Risk Ledger, we aim high to find the best solutions we can and always put our users first. The Role: We're looking for a Lead Product Manager to build on our momentum, driving impact on strategic initiatives while helping take our product practice to the next level. You'll typically own strategic, complex product areas - navigating broad problem spaces, synthesising diverse inputs and evidence to identify, deliver and validate solutions. Work will span both squad-level delivery and cross-squad initiatives, requiring you to operate at different altitudes: going deep on execution one day, stepping back to shape strategy the next. You'll need to be skilled at employing best-practice product development for our stage of growth, working within real constraints like technical debt while maintaining high velocity. Beyond delivery, you'll partner with our CPO to elevate our product practice - driving process improvements, strengthening cross-functional ways of working with Design and Engineering leads, and supporting and mentoring other Product Managers. The Team: You'll initially join one of three cross-functional teams working on our core platform. The squad focuses on helping customers review supplier data faster, make better decisions, and report outcomes back to their business. Right now we're heavily focused on the 'Review' workflow - getting the foundations right before layering in automation and AI capabilities - which will be a step-change in the value we're providing. We ship quickly & continuously in order to learn and iterate - whilst always pushing for high standards and keeping security top of mind. In the role you will: Own strategic product areas within and across squads. You'll start embedded in one of our core squads, working hand-in-hand with engineers and designers to critique bets, drive execution, and solve real customer problems. Over time, this will evolve to owning more complex areas or coordinating initiatives across multiple squads. Collaborate to deliver step-changes in value. Though established and growing, we have a huge opportunity in front of us, so we're looking to deliver big step-changes rather than incremental improvements. This will need strong collaboration both within the product teams, and across functions. Shape how we work as we scale. Partner with our CPO, Design and Engineering leads to evolve our product practice - improving how we collaborate cross-functionally, refining our approach to discovery and delivery, and establishing patterns that work for our stage of growth. Support and mentor other Product Managers. Provide coaching and guidance to our two Senior PMs, helping them navigate complex problems, develop their strategic thinking, and grow their impact. You'll have: 10+ years' commercial experience in Product Management, with significant time in early-stage B2B SaaS environments. Ideally this includes experience navigating phases of international expansion, portfolio expansion, and/or delivering step-changes in value. The ability to operate at different altitudes, shifting between strategic and tactical work as needed, while crafting compelling narratives that explain the "why" behind your bets. A bias for action, prioritising momentum and experimentation over perfection, with the ability to cut through ambiguity and move initiatives forward while managing risk appropriately. A results-driven mindset, focused on delivering measurable outcomes that align with strategic objectives, using qualitative and quantitative data to guide decisions and assess success. Strong stakeholder management across technical and commercial teams - able to translate between different perspectives, facilitate alignment, and build trust through clear communication and follow-through. Experience elevating team capability through sharing knowledge, providing thoughtful feedback, improving processes, and helping colleagues work through complex problems. You might have: Experience integrating LLMs or AI capabilities into products. Experience with international expansion and/or product portfolio expansion. Product ops experience - such as improving product data tooling or feedback management systems. Salary range The perks: Generous EMI equity package ️25 days annual leave + bank holidays Additional 30 days of unpaid leave per year to use as you wish Ad-hoc companywide time off - last year we gave everyone 'rest leave' in August and over the festive period Private healthcare with AXA Insurance - including enhanced mental wellbeing coverage Hybrid working policy, typically 2-3 days in the office Enhanced family (parental) leave - gender-neutral policy, 12 weeks paid leave 5 days Caretaker's leave Enhanced occupational sick pay All the learning resources and books you want to aid in your personal development Regular socials to unwind and have some fun
Dec 06, 2025
Full time
Risk Ledger is developing a network of connected organisations, all working together to defend against cybersecurity attacks in the supply chain. Organisations rely on us to establish trust, through sharing their security maturity and visualising the risks posed by their supply chain ecosystem. And we're already trusted by customers like ASOS, Snyk, BAE Systems and the NHS. We are putting together an amazing and talented team from a diverse set of backgrounds and skillsets to drive us towards our vision. Risk Ledger is built on the respect we have for one another and our users, united by our shared values and mission. Every one of us is still learning: it's how we grow as individuals. We're curious. We're ambitious. And we're humble and honest. At Risk Ledger, we aim high to find the best solutions we can and always put our users first. The Role: We're looking for a Lead Product Manager to build on our momentum, driving impact on strategic initiatives while helping take our product practice to the next level. You'll typically own strategic, complex product areas - navigating broad problem spaces, synthesising diverse inputs and evidence to identify, deliver and validate solutions. Work will span both squad-level delivery and cross-squad initiatives, requiring you to operate at different altitudes: going deep on execution one day, stepping back to shape strategy the next. You'll need to be skilled at employing best-practice product development for our stage of growth, working within real constraints like technical debt while maintaining high velocity. Beyond delivery, you'll partner with our CPO to elevate our product practice - driving process improvements, strengthening cross-functional ways of working with Design and Engineering leads, and supporting and mentoring other Product Managers. The Team: You'll initially join one of three cross-functional teams working on our core platform. The squad focuses on helping customers review supplier data faster, make better decisions, and report outcomes back to their business. Right now we're heavily focused on the 'Review' workflow - getting the foundations right before layering in automation and AI capabilities - which will be a step-change in the value we're providing. We ship quickly & continuously in order to learn and iterate - whilst always pushing for high standards and keeping security top of mind. In the role you will: Own strategic product areas within and across squads. You'll start embedded in one of our core squads, working hand-in-hand with engineers and designers to critique bets, drive execution, and solve real customer problems. Over time, this will evolve to owning more complex areas or coordinating initiatives across multiple squads. Collaborate to deliver step-changes in value. Though established and growing, we have a huge opportunity in front of us, so we're looking to deliver big step-changes rather than incremental improvements. This will need strong collaboration both within the product teams, and across functions. Shape how we work as we scale. Partner with our CPO, Design and Engineering leads to evolve our product practice - improving how we collaborate cross-functionally, refining our approach to discovery and delivery, and establishing patterns that work for our stage of growth. Support and mentor other Product Managers. Provide coaching and guidance to our two Senior PMs, helping them navigate complex problems, develop their strategic thinking, and grow their impact. You'll have: 10+ years' commercial experience in Product Management, with significant time in early-stage B2B SaaS environments. Ideally this includes experience navigating phases of international expansion, portfolio expansion, and/or delivering step-changes in value. The ability to operate at different altitudes, shifting between strategic and tactical work as needed, while crafting compelling narratives that explain the "why" behind your bets. A bias for action, prioritising momentum and experimentation over perfection, with the ability to cut through ambiguity and move initiatives forward while managing risk appropriately. A results-driven mindset, focused on delivering measurable outcomes that align with strategic objectives, using qualitative and quantitative data to guide decisions and assess success. Strong stakeholder management across technical and commercial teams - able to translate between different perspectives, facilitate alignment, and build trust through clear communication and follow-through. Experience elevating team capability through sharing knowledge, providing thoughtful feedback, improving processes, and helping colleagues work through complex problems. You might have: Experience integrating LLMs or AI capabilities into products. Experience with international expansion and/or product portfolio expansion. Product ops experience - such as improving product data tooling or feedback management systems. Salary range The perks: Generous EMI equity package ️25 days annual leave + bank holidays Additional 30 days of unpaid leave per year to use as you wish Ad-hoc companywide time off - last year we gave everyone 'rest leave' in August and over the festive period Private healthcare with AXA Insurance - including enhanced mental wellbeing coverage Hybrid working policy, typically 2-3 days in the office Enhanced family (parental) leave - gender-neutral policy, 12 weeks paid leave 5 days Caretaker's leave Enhanced occupational sick pay All the learning resources and books you want to aid in your personal development Regular socials to unwind and have some fun
Base Location: Havant or Reading Salary: £58,100 - £87,100 + performance-related bonus and a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent Full Time Flexible First options available The Role The Cyber Security Delivery Lead will be responsible for managing a solution development team to realise the product roadmap through the use of relevant and best practice methodologies, ensuring effective control over costs and resourcing in order to enable the delivery of Security outcomes. A vital part of the role is delivering the requirements as per the sponsor/stakeholder expectations. Key to the role is to manage the operational aspects of the delivery teams Manage the delivery of technology solutions with focus on tangible security outcomes in accordance with appropriate methodology. Management of 3rd parties, reviewing their performance, ensuring alignment with SSE ways of working and values, acting as a routine contact point between organisation and supplier. You Will Manage the delivery team to ensure that resultant deliveries meet the specified outcomes. Ensure that the Security strategy is adhered to, thus achieving commonality and ease of maintenance. Analyse problems, action and progress issues as appropriate, ensuring follow through to resolution. Presenting project goals and objectives to stakeholders. Capture defined delivery requirements from the product owner to ensure output meets expectations. You Have Deep expertise in cyber security and technical delivery Extensive experience working on combined IT and security work with dedicated experience delivering within Cyber Security Effective senior stakeholder and third-party relationship management. Experience in managing and leading technical teams to deliver Seek opportunities to maximise delivery value Experience in vendor management About SSE SSE has a bold ambition - to be a leading energy company in a net zero world. We're investing around £10 million a day in homegrown energy to help power a cleaner, more secure future. Our investment will see us build the world's largest offshore wind farm and transform the grid to deliver greener electricity to millions. Our IT division powers growth across all SSE business areas by making sure we have the systems, software and security needed to take the lead in a low carbon world. They provide expertise, advice and day-to-day support in emerging technologies, data and analytics, cyber security and more. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
Dec 06, 2025
Full time
Base Location: Havant or Reading Salary: £58,100 - £87,100 + performance-related bonus and a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent Full Time Flexible First options available The Role The Cyber Security Delivery Lead will be responsible for managing a solution development team to realise the product roadmap through the use of relevant and best practice methodologies, ensuring effective control over costs and resourcing in order to enable the delivery of Security outcomes. A vital part of the role is delivering the requirements as per the sponsor/stakeholder expectations. Key to the role is to manage the operational aspects of the delivery teams Manage the delivery of technology solutions with focus on tangible security outcomes in accordance with appropriate methodology. Management of 3rd parties, reviewing their performance, ensuring alignment with SSE ways of working and values, acting as a routine contact point between organisation and supplier. You Will Manage the delivery team to ensure that resultant deliveries meet the specified outcomes. Ensure that the Security strategy is adhered to, thus achieving commonality and ease of maintenance. Analyse problems, action and progress issues as appropriate, ensuring follow through to resolution. Presenting project goals and objectives to stakeholders. Capture defined delivery requirements from the product owner to ensure output meets expectations. You Have Deep expertise in cyber security and technical delivery Extensive experience working on combined IT and security work with dedicated experience delivering within Cyber Security Effective senior stakeholder and third-party relationship management. Experience in managing and leading technical teams to deliver Seek opportunities to maximise delivery value Experience in vendor management About SSE SSE has a bold ambition - to be a leading energy company in a net zero world. We're investing around £10 million a day in homegrown energy to help power a cleaner, more secure future. Our investment will see us build the world's largest offshore wind farm and transform the grid to deliver greener electricity to millions. Our IT division powers growth across all SSE business areas by making sure we have the systems, software and security needed to take the lead in a low carbon world. They provide expertise, advice and day-to-day support in emerging technologies, data and analytics, cyber security and more. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
Overview Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with Defence and Security clients, the strength of our relationships, and the variety of our skills and expertise that we bring to help them achieve their mission. We're growing our team. If you are cleared to SC or DV level, we are very keen to hear from you. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity Our projects vary greatly and your responsibility as a consultant will differ based on the focus of the client engagement and your skillset, but could include and may require you to: Assist in the design, implementation, and maintenance of IAM solutions, including integration with other systems and applications. Support the development and enforcement of IAM policies and procedures. Participate in access control and identity management activities. Supporting the monitoring and analysis of access management systems, including investigation and resolution of issues. Participating in IAM-related audits and compliance activities. Supporting the documentation of IAM processes and procedures. Assisting in the development and delivery of IAM training and awareness programmes. Collaborating with cross-functional teams to ensure effective IAM implementation and operation. Stay up to date with emerging security threats, technologies, and industry best practices, and provide recommendations for improvement. Communicate solutions to both a technical and non-technical audience. Qualifications and professional experience All applicants must have UK security clearance to Security Check (SC) or Developed Vetting (DV) level. We recognise our strength is in the diversity of our teams experience, background and culture. We are looking for talented individuals who are passionate about the work they do, prepared to think differently, are pragmatic and able to work with others to influence outcomes. We value those who aren't afraid to challenge the status-quo to help us improve. We deliver value to our clients, colleagues, and community in the way we plan, deliver, and reflect on our work, as a team. Diversity of thought is equally important to us and we are looking for applicants from all backgrounds. If you have experience in some of the areas we are looking for but aren't yet an expert in your field, that's fine. You must have some hands-on technical experience, but we are looking for team members who are at the early stages of their career who also want to grow and learn more. We will provide further training in Cloud Security, Vulnerability Management, Agile Security methodology and more, so you gain hands-on experience in areas you are not yet experienced in in a safe environment with empathetic and supportive feedback. Candidates will be able demonstrate relevant knowledge & experience through a combination of qualifications and evidence of work history such as: Certifications in IAM technologies such as CIAM or equivalent. Experience with SAML, OAuth and OpenID Connect. Practices, including securing cloud-based infrastructure and services. Experience working in or with Government organisations, including the handling of assets subject to the Government Security Classification Policy. Secure by Design, JSP 440. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Cyber The modern world is more complex than ever before, and we are navigating an ever-changing landscape. We help clients to operate with resilience and grow with confidence to secure success and minimise risk. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Join Deloitte and you'll be guiding major clients to their best technology and process decisions. You'll work at the cutting edge, with some of the finest minds in this field, and be able to take your career in any direction." "At Deloitte, is collaboration that sets us apart. Our scale and structure mean you can draw on all kinds of expertise from across our entire global business and behave as a true business partner for your clients." Our hybrid working policy You'll be based in Bristol or London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
Dec 06, 2025
Full time
Overview Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with Defence and Security clients, the strength of our relationships, and the variety of our skills and expertise that we bring to help them achieve their mission. We're growing our team. If you are cleared to SC or DV level, we are very keen to hear from you. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity Our projects vary greatly and your responsibility as a consultant will differ based on the focus of the client engagement and your skillset, but could include and may require you to: Assist in the design, implementation, and maintenance of IAM solutions, including integration with other systems and applications. Support the development and enforcement of IAM policies and procedures. Participate in access control and identity management activities. Supporting the monitoring and analysis of access management systems, including investigation and resolution of issues. Participating in IAM-related audits and compliance activities. Supporting the documentation of IAM processes and procedures. Assisting in the development and delivery of IAM training and awareness programmes. Collaborating with cross-functional teams to ensure effective IAM implementation and operation. Stay up to date with emerging security threats, technologies, and industry best practices, and provide recommendations for improvement. Communicate solutions to both a technical and non-technical audience. Qualifications and professional experience All applicants must have UK security clearance to Security Check (SC) or Developed Vetting (DV) level. We recognise our strength is in the diversity of our teams experience, background and culture. We are looking for talented individuals who are passionate about the work they do, prepared to think differently, are pragmatic and able to work with others to influence outcomes. We value those who aren't afraid to challenge the status-quo to help us improve. We deliver value to our clients, colleagues, and community in the way we plan, deliver, and reflect on our work, as a team. Diversity of thought is equally important to us and we are looking for applicants from all backgrounds. If you have experience in some of the areas we are looking for but aren't yet an expert in your field, that's fine. You must have some hands-on technical experience, but we are looking for team members who are at the early stages of their career who also want to grow and learn more. We will provide further training in Cloud Security, Vulnerability Management, Agile Security methodology and more, so you gain hands-on experience in areas you are not yet experienced in in a safe environment with empathetic and supportive feedback. Candidates will be able demonstrate relevant knowledge & experience through a combination of qualifications and evidence of work history such as: Certifications in IAM technologies such as CIAM or equivalent. Experience with SAML, OAuth and OpenID Connect. Practices, including securing cloud-based infrastructure and services. Experience working in or with Government organisations, including the handling of assets subject to the Government Security Classification Policy. Secure by Design, JSP 440. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Cyber The modern world is more complex than ever before, and we are navigating an ever-changing landscape. We help clients to operate with resilience and grow with confidence to secure success and minimise risk. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Join Deloitte and you'll be guiding major clients to their best technology and process decisions. You'll work at the cutting edge, with some of the finest minds in this field, and be able to take your career in any direction." "At Deloitte, is collaboration that sets us apart. Our scale and structure mean you can draw on all kinds of expertise from across our entire global business and behave as a true business partner for your clients." Our hybrid working policy You'll be based in Bristol or London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
A leading engineering firm in the UK is looking for a Senior Cyber Security Consultant to provide expert cyber security guidance, manage multiple projects, and mentor junior staff. Candidates should have strong experience in risk assessments, technical consultancy, and relevant security certifications. This role offers competitive compensation, professional development opportunities, and a flexible working environment.
Dec 06, 2025
Full time
A leading engineering firm in the UK is looking for a Senior Cyber Security Consultant to provide expert cyber security guidance, manage multiple projects, and mentor junior staff. Candidates should have strong experience in risk assessments, technical consultancy, and relevant security certifications. This role offers competitive compensation, professional development opportunities, and a flexible working environment.
CyberArk PAM Self-Hosted Architect +6 months + +Fully remote working +SC cleared role - must be elligible for clearance Are you an experienced CyberArk Architect who can define and deliver enterprise-grade PAM and secrets-management platforms in secure, complex environments? We are seeking a highly skilled CyberArk PAM Self-Hosted Architect to take ownership of architectural strategy, design and integration across a major organisation. This role is ideal for a senior expert who thrives on shaping security platforms, influencing stakeholders, and guiding delivery teams through best-practice implementation. Responsibilities: Own the end-to-end architecture and high-level design for CyberArk PAM Self-Hosted and CyberArk Conjur, defining these as strategic platforms for privileged access and secrets management. Establish and maintain reference architectures , patterns, and standards for onboarding infrastructure, applications, DevOps platforms and third parties into CyberArk. Architect CyberArk PAM Self-Hosted components -Vault, PVWA, PSM, CPM, PSMP, PTA, DR-ensuring resilience, scalability, operational segregation and regulatory compliance. Design CyberArk Conjur / Secrets Manager Enterprise & Credential Provider for secure management of application, machine and DevOps secrets, integrating with: CI/CD pipelines Containers and Kubernetes/OpenShift Multi-cloud platforms Collaborate with security, DevOps and infrastructure teams to integrate CyberArk with AD/LDAP, SAML/OIDC identity providers, SIEM (e.g. Splunk), ITSM, and MFA solutions . Lead installation, configuration, testing and handover of CyberArk secrets-management solutions into Run & Maintain teams. Provide architectural leadership on privileged access risk reduction through threat modelling, control selection and adherence to security policies . Act as a trusted advisor to senior stakeholders (CISO, security architects, platform owners, programme leadership), translating complex PAM/secret-management designs into clear business outcomes. Required skills: Typically 7+ years' experience in cybersecurity architecture, with strong PAM expertise in complex and regulated environments. Proven hands-on architectural experience with CyberArk PAM Self-Hosted , including most of: Vault, PVWA, PSM, CPM, PSMP, PTA, DR. Strong experience designing and integrating CyberArk Conjur / Credential Provider for application and DevOps secrets. Demonstrable experience integrating CyberArk with: AD/LDAP SAML/OIDC identity providers SIEM tools ITSM/ticketing systems At least one MFA platform Solid understanding of DevOps and cloud-native ecosystems, including Kubernetes, OpenShift, containers, Jenkins, CI/CD and IaC , and embedding CyberArk Conjur into these pipelines. Strong awareness of security and audit standards (NCSC, ISO 27001, NIST, FCA/financial, government). Excellent communication and stakeholder management skills, able to articulate PAM and secrets architecture to both technical and non-technical audiences. Experience working in or with secure, classified or national security environments . Strong documentation skills (HLDs, LLDs, design patterns, architecture decisions). Proven track record leading and delivering multiple CyberArk PAM and secrets-management projects . If you'd like to discuss this CyberArk PAM Self-Hosted Architect in more detail, please send your updated CV to (url removed) and I will get in touch.
Dec 06, 2025
Contractor
CyberArk PAM Self-Hosted Architect +6 months + +Fully remote working +SC cleared role - must be elligible for clearance Are you an experienced CyberArk Architect who can define and deliver enterprise-grade PAM and secrets-management platforms in secure, complex environments? We are seeking a highly skilled CyberArk PAM Self-Hosted Architect to take ownership of architectural strategy, design and integration across a major organisation. This role is ideal for a senior expert who thrives on shaping security platforms, influencing stakeholders, and guiding delivery teams through best-practice implementation. Responsibilities: Own the end-to-end architecture and high-level design for CyberArk PAM Self-Hosted and CyberArk Conjur, defining these as strategic platforms for privileged access and secrets management. Establish and maintain reference architectures , patterns, and standards for onboarding infrastructure, applications, DevOps platforms and third parties into CyberArk. Architect CyberArk PAM Self-Hosted components -Vault, PVWA, PSM, CPM, PSMP, PTA, DR-ensuring resilience, scalability, operational segregation and regulatory compliance. Design CyberArk Conjur / Secrets Manager Enterprise & Credential Provider for secure management of application, machine and DevOps secrets, integrating with: CI/CD pipelines Containers and Kubernetes/OpenShift Multi-cloud platforms Collaborate with security, DevOps and infrastructure teams to integrate CyberArk with AD/LDAP, SAML/OIDC identity providers, SIEM (e.g. Splunk), ITSM, and MFA solutions . Lead installation, configuration, testing and handover of CyberArk secrets-management solutions into Run & Maintain teams. Provide architectural leadership on privileged access risk reduction through threat modelling, control selection and adherence to security policies . Act as a trusted advisor to senior stakeholders (CISO, security architects, platform owners, programme leadership), translating complex PAM/secret-management designs into clear business outcomes. Required skills: Typically 7+ years' experience in cybersecurity architecture, with strong PAM expertise in complex and regulated environments. Proven hands-on architectural experience with CyberArk PAM Self-Hosted , including most of: Vault, PVWA, PSM, CPM, PSMP, PTA, DR. Strong experience designing and integrating CyberArk Conjur / Credential Provider for application and DevOps secrets. Demonstrable experience integrating CyberArk with: AD/LDAP SAML/OIDC identity providers SIEM tools ITSM/ticketing systems At least one MFA platform Solid understanding of DevOps and cloud-native ecosystems, including Kubernetes, OpenShift, containers, Jenkins, CI/CD and IaC , and embedding CyberArk Conjur into these pipelines. Strong awareness of security and audit standards (NCSC, ISO 27001, NIST, FCA/financial, government). Excellent communication and stakeholder management skills, able to articulate PAM and secrets architecture to both technical and non-technical audiences. Experience working in or with secure, classified or national security environments . Strong documentation skills (HLDs, LLDs, design patterns, architecture decisions). Proven track record leading and delivering multiple CyberArk PAM and secrets-management projects . If you'd like to discuss this CyberArk PAM Self-Hosted Architect in more detail, please send your updated CV to (url removed) and I will get in touch.
Locations: Didcot, Great Yarmouth, St Neots, Isle of Wight, Ellesmere Port & Grimsby We are seeking an experienced and dedicated OT cyber security engineer to join our team at RWE, a leading power generation company. You will play a pivotal role securing OT systems and infrastructure to ensure the safe, reliable and secure operations of our power stations. This role combines strong governance responsibilities with hands on security activities to ensure that OT Security controls are effectively implemented and enforced at operational sites in a pragmatic manner. This role will require regular travel within the UK. Responsibilities Implementation of the OT Security Strategy within RWE Generation at the sites within the designated region of responsibility Manage and monitor compliance with NIS/CAF Regulations across OT environments Conduct and document periodic compliance reviews, audits and risk assessments of OT systems Development, evaluation and continuous adaptation of best practice solutions and regulations in the area of OT security (definition of procedures, standards, concepts, etc.) Identify, assess and manage OT security risks, escalating appropriately to management Provide assurance to site management on OT security and regulatory compliance Support deployment and verification of OT security controls across power station sites (e.g. access controls, network segmentation, monitoring, patch management) Provide guidance and oversight on incident response, disaster recovery and business continuity plans for OT Collaborate with IT/OT engineering and operations teams to ensure security by design in new projects and upgrades Communicate OT security risks, compliance status, and incident findings clearly to both technical and non technical stakeholders Influence and guide site personnel, engineers and management to implement required controls What we expect Completed university or technical college studies in engineering, computer science, mathematics, engineering or comparable education Proven experience of OT infrastructures and OT application architectures in the energy sector/process industry Knowledge of power plant operation would be advantageous Familiarity with Modbus, DNP3, OPC and PROFINET Experience in planning and leading projects Excellent skills in reporting and engaging with management, influencing and engaging stakeholders at all levels Business fluent in English Clear team orientation and high integrity Knowledge of regulatory standards, CAF, ISO/27001 would be advantageous Relevant certification, CISSP, Security + would be highly desirable Completion of SC Vetting What we offer you We aim to make your time with us as rewarding as possible by fostering a supportive and inclusive environment. Alongside competitive pay and opportunities for growth, we care about your well being and the balance between work and life. Flexible and hybrid working, enabling a balance between remote work and in office collaboration Company pension scheme to help secure your future Employee share save programme giving you a stake in our success Membership discounts to keep you active and energised Employee Assistance Programme offering confidential guidance and support
Dec 05, 2025
Full time
Locations: Didcot, Great Yarmouth, St Neots, Isle of Wight, Ellesmere Port & Grimsby We are seeking an experienced and dedicated OT cyber security engineer to join our team at RWE, a leading power generation company. You will play a pivotal role securing OT systems and infrastructure to ensure the safe, reliable and secure operations of our power stations. This role combines strong governance responsibilities with hands on security activities to ensure that OT Security controls are effectively implemented and enforced at operational sites in a pragmatic manner. This role will require regular travel within the UK. Responsibilities Implementation of the OT Security Strategy within RWE Generation at the sites within the designated region of responsibility Manage and monitor compliance with NIS/CAF Regulations across OT environments Conduct and document periodic compliance reviews, audits and risk assessments of OT systems Development, evaluation and continuous adaptation of best practice solutions and regulations in the area of OT security (definition of procedures, standards, concepts, etc.) Identify, assess and manage OT security risks, escalating appropriately to management Provide assurance to site management on OT security and regulatory compliance Support deployment and verification of OT security controls across power station sites (e.g. access controls, network segmentation, monitoring, patch management) Provide guidance and oversight on incident response, disaster recovery and business continuity plans for OT Collaborate with IT/OT engineering and operations teams to ensure security by design in new projects and upgrades Communicate OT security risks, compliance status, and incident findings clearly to both technical and non technical stakeholders Influence and guide site personnel, engineers and management to implement required controls What we expect Completed university or technical college studies in engineering, computer science, mathematics, engineering or comparable education Proven experience of OT infrastructures and OT application architectures in the energy sector/process industry Knowledge of power plant operation would be advantageous Familiarity with Modbus, DNP3, OPC and PROFINET Experience in planning and leading projects Excellent skills in reporting and engaging with management, influencing and engaging stakeholders at all levels Business fluent in English Clear team orientation and high integrity Knowledge of regulatory standards, CAF, ISO/27001 would be advantageous Relevant certification, CISSP, Security + would be highly desirable Completion of SC Vetting What we offer you We aim to make your time with us as rewarding as possible by fostering a supportive and inclusive environment. Alongside competitive pay and opportunities for growth, we care about your well being and the balance between work and life. Flexible and hybrid working, enabling a balance between remote work and in office collaboration Company pension scheme to help secure your future Employee share save programme giving you a stake in our success Membership discounts to keep you active and energised Employee Assistance Programme offering confidential guidance and support
Commercial Manager Salary: Up to £76,000 + 10% bonus Location: Maidenhead (Hybrid - 3 days from home, 2 days on-site) Industry: Defence / Cyber Security Are you an experienced Commercial Manager looking for a high-impact role within a cutting-edge defence and cyber security environment? This is a rare opportunity to join a market-leading organisation that support national security and critical global operations. The Role - Commercial Manager As the Commercial Manager , you will be a key point of contact for all commercial and contractual matters. You'll support bid activity, negotiate terms with customers and suppliers, assess commercial risk, and ensure the business is fully protected through robust governance and contract management. You'll work across the full commercial lifecycle-bids, proposals, contract drafting, negotiation, change control, and ongoing commercial oversight of major programmes. Due to the nature of the work, candidates must be able to obtain SC security clearance (British citizens only, with 5 years UK residency). Key Responsibilities Act as the day-to-day commercial interface for assigned contracts Provide full commercial input to bids, proposals and customer submissions Identify commercial risks and implement effective mitigation strategies Ensure contractual obligations are communicated to internal stakeholders Support change control, contract variations and issue resolution Lead negotiations with customers, suppliers and subcontractors Draft, review and amend a wide range of contractual documents Support the protection of intellectual property and compliance obligations Work closely with project, engineering and trade compliance teams Help develop and improve commercial processes and best practices Essential: Strong experience reviewing and negotiating complex contractual documentation Good understanding of contract law Background in Defence, Aerospace or similarly regulated technical industry Experience working in both customer-facing and supplier-facing roles Excellent commercial awareness, attention to detail and risk understanding Strong communicator with the ability to influence stakeholders Highly organised, self-motivated and able to work independently Confident managing multiple priorities in a fast-paced environment Proficient user of MS Office and relevant commercial tools Desirable: Knowledge of export control regulations Experience within procurement Degree in Law, Business, Economics or related discipline CIPS, WCC or other commercial/contract management qualification Benefits Up to £80,000 base salary + 10% annual bonus Private medical cover 25 days holiday + bank holidays (option to buy additional days) 4 x life assurance Company pension scheme Flexible hours with potential for early Friday finish Hybrid working - 3 days at home, 2 on-site Additional flexible benefits including cycle-to-work scheme Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Dec 05, 2025
Full time
Commercial Manager Salary: Up to £76,000 + 10% bonus Location: Maidenhead (Hybrid - 3 days from home, 2 days on-site) Industry: Defence / Cyber Security Are you an experienced Commercial Manager looking for a high-impact role within a cutting-edge defence and cyber security environment? This is a rare opportunity to join a market-leading organisation that support national security and critical global operations. The Role - Commercial Manager As the Commercial Manager , you will be a key point of contact for all commercial and contractual matters. You'll support bid activity, negotiate terms with customers and suppliers, assess commercial risk, and ensure the business is fully protected through robust governance and contract management. You'll work across the full commercial lifecycle-bids, proposals, contract drafting, negotiation, change control, and ongoing commercial oversight of major programmes. Due to the nature of the work, candidates must be able to obtain SC security clearance (British citizens only, with 5 years UK residency). Key Responsibilities Act as the day-to-day commercial interface for assigned contracts Provide full commercial input to bids, proposals and customer submissions Identify commercial risks and implement effective mitigation strategies Ensure contractual obligations are communicated to internal stakeholders Support change control, contract variations and issue resolution Lead negotiations with customers, suppliers and subcontractors Draft, review and amend a wide range of contractual documents Support the protection of intellectual property and compliance obligations Work closely with project, engineering and trade compliance teams Help develop and improve commercial processes and best practices Essential: Strong experience reviewing and negotiating complex contractual documentation Good understanding of contract law Background in Defence, Aerospace or similarly regulated technical industry Experience working in both customer-facing and supplier-facing roles Excellent commercial awareness, attention to detail and risk understanding Strong communicator with the ability to influence stakeholders Highly organised, self-motivated and able to work independently Confident managing multiple priorities in a fast-paced environment Proficient user of MS Office and relevant commercial tools Desirable: Knowledge of export control regulations Experience within procurement Degree in Law, Business, Economics or related discipline CIPS, WCC or other commercial/contract management qualification Benefits Up to £80,000 base salary + 10% annual bonus Private medical cover 25 days holiday + bank holidays (option to buy additional days) 4 x life assurance Company pension scheme Flexible hours with potential for early Friday finish Hybrid working - 3 days at home, 2 on-site Additional flexible benefits including cycle-to-work scheme Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
