myenergi is a growing global clean tech manufacturer dedicated to removing the barriers to a greener future. Known for our award winning zappi EV charger and our intelligent home energy management ecosystem, we empower customers to control, store, and optimise their self generated energy. With an expanding international presence and ambitious plans for continued global growth, we're shaping the future of smart, flexible homes, leading innovation in solar, EV, and battery technology to create a cleaner, more sustainable future for all. Role Summary: The Policy & Regulatory Affairs Manager will lead myenergi's engagement across UK, European and Australian energy policy, ensuring the company's technologies, customers, and strategic priorities are reflected in future regulation. Reporting directly to the Chief Innovation Officer, you'll act as a bridge between government, industry bodies, and myenergi's product and engineering teams. You'll develop evidence based policy positions, respond to consultations, and represent myenergi in key industry forums on topics such as flexibility, interoperability, consumer protection, and clean power. Responsibilities: Policy Strategy & Insight Monitor UK, EU and Australian policy, regulation, and standards relevant to smart energy, EV charging, battery storage, electric heating and home energy management. Analyse implications for myenergi's products and markets, turning complex developments into clear, actionable recommendations. Develop and maintain a strategic policy roadmap aligned with myenergi's business objectives. External Affairs & Representation Lead engagement with government, regulators, and trade associations such as BEAMA, REA, Solar Energy UK, EVCC. Represent myenergi in working groups and consultations, ensuring our expertise informs policy design. Prepare briefings, position papers, and responses to consultations for UK and EU institutions such as Ofgem, DESNZ, DBT, European Commission. Regulatory Coordination Support cross functional teams in understanding emerging compliance requirements such as V2G, Cybersecurity, MID, CSIP Aus. Maintain a structured register of relevant consultations, deadlines, and ongoing regulatory commitments. Liaise with Product, Engineering, and Compliance teams to align product roadmaps with future regulation. Stakeholder Management Build and sustain relationships with policymakers, industry groups, and research partners. Coordinate myenergi's participation in roundtables, summits, and public affairs activity. Act as internal point of contact for all policy and regulatory matters. Qualifications & Experience: Strong understanding of UK and European energy or clean tech policy. Experience in energy, clean tech, or smart energy policy roles, ideally within EV charging, battery storage, or home energy management sectors. Experience in government affairs is valuable but secondary to sector knowledge. Excellent communication and writing skills, with ability to translate complex regulation into compelling narrative. Confident engaging with senior stakeholders externally and internally. Analytical, proactive, and comfortable working in a fast moving innovation environment. Degree in politics, economics, law, engineering, or a related discipline. Our Core Values: Positivity & Pride Open & Honest Communication Teamwork & Kindness Empowerment & Responsibility Benefits: Free on site EV charging Private medical insurance Cycle to Work scheme 25 days' holiday (increasing with service) + Bank Holidays Mental health first responders across the business Career development and ongoing support Employee empowerment and autonomy Free on site parking A positive, purpose driven working environment EV salary sacrifice scheme Birthday leave Life assurance - death in service Long service awards Enhanced maternity and paternity pay Life celebrations - vouchers for birth and marriage Employee assistance programme - a free, 24/7 UK based counselling helpline myenergi is committed to being an equal opportunity, diverse and inclusive employer. We want a supportive and inclusive environment where our colleagues can reach their full potential without prejudice and discrimination. We are committed to a culture where respect and understanding is fostered, and the diversity of people's backgrounds and circumstances will be positively valued.
Aug 25, 2026
Full time
myenergi is a growing global clean tech manufacturer dedicated to removing the barriers to a greener future. Known for our award winning zappi EV charger and our intelligent home energy management ecosystem, we empower customers to control, store, and optimise their self generated energy. With an expanding international presence and ambitious plans for continued global growth, we're shaping the future of smart, flexible homes, leading innovation in solar, EV, and battery technology to create a cleaner, more sustainable future for all. Role Summary: The Policy & Regulatory Affairs Manager will lead myenergi's engagement across UK, European and Australian energy policy, ensuring the company's technologies, customers, and strategic priorities are reflected in future regulation. Reporting directly to the Chief Innovation Officer, you'll act as a bridge between government, industry bodies, and myenergi's product and engineering teams. You'll develop evidence based policy positions, respond to consultations, and represent myenergi in key industry forums on topics such as flexibility, interoperability, consumer protection, and clean power. Responsibilities: Policy Strategy & Insight Monitor UK, EU and Australian policy, regulation, and standards relevant to smart energy, EV charging, battery storage, electric heating and home energy management. Analyse implications for myenergi's products and markets, turning complex developments into clear, actionable recommendations. Develop and maintain a strategic policy roadmap aligned with myenergi's business objectives. External Affairs & Representation Lead engagement with government, regulators, and trade associations such as BEAMA, REA, Solar Energy UK, EVCC. Represent myenergi in working groups and consultations, ensuring our expertise informs policy design. Prepare briefings, position papers, and responses to consultations for UK and EU institutions such as Ofgem, DESNZ, DBT, European Commission. Regulatory Coordination Support cross functional teams in understanding emerging compliance requirements such as V2G, Cybersecurity, MID, CSIP Aus. Maintain a structured register of relevant consultations, deadlines, and ongoing regulatory commitments. Liaise with Product, Engineering, and Compliance teams to align product roadmaps with future regulation. Stakeholder Management Build and sustain relationships with policymakers, industry groups, and research partners. Coordinate myenergi's participation in roundtables, summits, and public affairs activity. Act as internal point of contact for all policy and regulatory matters. Qualifications & Experience: Strong understanding of UK and European energy or clean tech policy. Experience in energy, clean tech, or smart energy policy roles, ideally within EV charging, battery storage, or home energy management sectors. Experience in government affairs is valuable but secondary to sector knowledge. Excellent communication and writing skills, with ability to translate complex regulation into compelling narrative. Confident engaging with senior stakeholders externally and internally. Analytical, proactive, and comfortable working in a fast moving innovation environment. Degree in politics, economics, law, engineering, or a related discipline. Our Core Values: Positivity & Pride Open & Honest Communication Teamwork & Kindness Empowerment & Responsibility Benefits: Free on site EV charging Private medical insurance Cycle to Work scheme 25 days' holiday (increasing with service) + Bank Holidays Mental health first responders across the business Career development and ongoing support Employee empowerment and autonomy Free on site parking A positive, purpose driven working environment EV salary sacrifice scheme Birthday leave Life assurance - death in service Long service awards Enhanced maternity and paternity pay Life celebrations - vouchers for birth and marriage Employee assistance programme - a free, 24/7 UK based counselling helpline myenergi is committed to being an equal opportunity, diverse and inclusive employer. We want a supportive and inclusive environment where our colleagues can reach their full potential without prejudice and discrimination. We are committed to a culture where respect and understanding is fostered, and the diversity of people's backgrounds and circumstances will be positively valued.
Head of AI Solutions, COO Technology - MD (C16) page is loaded Head of AI Solutions, COO Technology - MD (C16)Applylocations: London United Kingdomposted on: Posted Todayjob requisition id: Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it.The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world-class engineering team, and deliver production-grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real.You will own the AI strategy and delivery capability across a $200M+ technology portfolio spanning some of the most operationally complex domains in banking: KYC, fraud detection, wholesale lending operations, global reconciliations, cash management, payments control, non-financial regulatory reporting, payroll, and international operations . The scale is significant, the problems are highly complex at this stage, and the impact is direct - the solutions you build will influence how trillions of dollars in transactions flow daily, how regulatory risk is managed, and how Citi's operational infrastructure evolves over the next decade.Unlike a role at a pure-play technology company, you will be solving AI challenges where failure has regulatory and systemic consequence - and where success reshapes the economics and resilience of critical global operations. The ambiguity is real, the stakes are high, and the opportunity for lasting impact is unmatched.This role reports directly to the Head of COO Technology. Responsibilities: AI Strategy & Platform Architecture: Define and own the multi-year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone-driven execution roadmap with measurable outcomes Develop architecture blueprints and end-to-end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end-to-end delivery of AI solutions across high-complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human-in-the-loop workflows, feedback loops, and production readiness criteria Manage cross-functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on-time, on-budget execution Ensure all AI solutions meet production-grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non-technical audiences - including COO, CIO, and regulatory stakeholders Develop executive-level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high-performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost-to-serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third-party tooling, and outsourced delivery models Qualifications: 15+ years of experience in Technology - Required: Generative AI & LLM Engineering: Deep, hands-on expertise in large language models including model selection, fine-tuning, prompt engineering, retrieval-augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design:Proven experience designing and deploying multi-agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool-use patterns, human-in-the-loop workflows, and agentic safety at enterprise scale AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership: training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents) Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems Leadership & Delivery - Required: 15+ years in technology, with a proven record of leading large-scale engineering organizations through build-out and transformation 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI Track record of operating effectively in matrixed, cross-functional organizations at the intersection of technology and operations Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable You are equally credible in a deep technical architecture review and a board-level strategy discussion You attract, develop, and retain strong technical talent - engineers want to work for you because they grow You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each Education: Bachelors required; Master's in CS, AI/ML, or related field preferred What success looks like: In the first year, we expect the successful candidate to: Establish the AI engineering team and operating model - hire and structure a high-performing team with clear roles, responsibilities, and a strong culture Deliver 3+ production-grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction) Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology Define and align the multi-year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle Why this role Scale that is rare. You will build AI capabilities across one of the world's most operationally complex banking platforms - with direct, measurable impact on how trillions of dollars in transactions are processed, controlled, and reported daily. Greenfield mandate. The team, the platform, and the strategy are yours to define. You will set the architectural direction, the engineering culture, and the standards that govern AI across the COO portfolio. Uniquely hard problems . click apply for full job details
Aug 24, 2026
Full time
Head of AI Solutions, COO Technology - MD (C16) page is loaded Head of AI Solutions, COO Technology - MD (C16)Applylocations: London United Kingdomposted on: Posted Todayjob requisition id: Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it.The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world-class engineering team, and deliver production-grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real.You will own the AI strategy and delivery capability across a $200M+ technology portfolio spanning some of the most operationally complex domains in banking: KYC, fraud detection, wholesale lending operations, global reconciliations, cash management, payments control, non-financial regulatory reporting, payroll, and international operations . The scale is significant, the problems are highly complex at this stage, and the impact is direct - the solutions you build will influence how trillions of dollars in transactions flow daily, how regulatory risk is managed, and how Citi's operational infrastructure evolves over the next decade.Unlike a role at a pure-play technology company, you will be solving AI challenges where failure has regulatory and systemic consequence - and where success reshapes the economics and resilience of critical global operations. The ambiguity is real, the stakes are high, and the opportunity for lasting impact is unmatched.This role reports directly to the Head of COO Technology. Responsibilities: AI Strategy & Platform Architecture: Define and own the multi-year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone-driven execution roadmap with measurable outcomes Develop architecture blueprints and end-to-end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end-to-end delivery of AI solutions across high-complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human-in-the-loop workflows, feedback loops, and production readiness criteria Manage cross-functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on-time, on-budget execution Ensure all AI solutions meet production-grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non-technical audiences - including COO, CIO, and regulatory stakeholders Develop executive-level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high-performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost-to-serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third-party tooling, and outsourced delivery models Qualifications: 15+ years of experience in Technology - Required: Generative AI & LLM Engineering: Deep, hands-on expertise in large language models including model selection, fine-tuning, prompt engineering, retrieval-augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design:Proven experience designing and deploying multi-agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool-use patterns, human-in-the-loop workflows, and agentic safety at enterprise scale AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership: training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents) Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems Leadership & Delivery - Required: 15+ years in technology, with a proven record of leading large-scale engineering organizations through build-out and transformation 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI Track record of operating effectively in matrixed, cross-functional organizations at the intersection of technology and operations Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable You are equally credible in a deep technical architecture review and a board-level strategy discussion You attract, develop, and retain strong technical talent - engineers want to work for you because they grow You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each Education: Bachelors required; Master's in CS, AI/ML, or related field preferred What success looks like: In the first year, we expect the successful candidate to: Establish the AI engineering team and operating model - hire and structure a high-performing team with clear roles, responsibilities, and a strong culture Deliver 3+ production-grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction) Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology Define and align the multi-year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle Why this role Scale that is rare. You will build AI capabilities across one of the world's most operationally complex banking platforms - with direct, measurable impact on how trillions of dollars in transactions are processed, controlled, and reported daily. Greenfield mandate. The team, the platform, and the strategy are yours to define. You will set the architectural direction, the engineering culture, and the standards that govern AI across the COO portfolio. Uniquely hard problems . click apply for full job details
At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. Join a company that's not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. We're looking for a People Manager to be part of making this happen, based in our Newcastle HQ office, UK. Position Overview and Objective We are seeking a dynamic People Manager to support our Go-to-Market (GTM) organisation across the EMEA region. This role is a critical partner to senior leaders, people managers and employes across our Go-to-Market organization, helping enable business growth through thoughtful people strategy, strong leadership partnership, and scalable talent programs. Primary Responsibilities and Duties Strategic Business Partnership Partner with the VP, People on overall HR strategies and projects. Serve as a trusted advisor and strategic People partner to regional GTM leaders, enabling execution of business strategy through effective workforce planning, org design, talent development, and change leadership. Proactively identify people-related risks and opportunities and partner with leaders to develop and implement solutions that support growth, performance, and engagement. Demonstrate strong revenue and GTM acumen by partnering with leaders on capacity planning, productivity, incentive implications, and organizational tradeoffs. Collaborate and communicate with HR team and other appropriate stakeholders to ensure execution of HR Integration Strategy related to mergers and acquisitions. Advise on UK and EMEA employment law practices in partnership with internal and external council. Practice on Disciplinary and Grievance Procedures. Support change management initiatives tied to GTM transformation, including role clarity, operating model shifts, territory changes, and scaling leaders through growth. Talent & Performance Enablement Partner with leaders, VP, People and HR COEs to build and execute talent strategies, including hiring plans, succession planning, leadership development, and capability building across GTM functions. Lead and support performance management processes locally. Coach senior leaders on effective people leadership, difficult conversations, and employee relations matters with consistency and sound judgment. Guide and coach leaders through employee relations matters while mitigating risk and operating within our core values and culture tenets. Program Design & Execution Collaborate closely with People team partners (Total Rewards, Talent Acquisition, People Operations, Finance) to ensure programs are aligned, compliant, and impactful. Use data and insights to measure outcomes, inform decisions, and continuously refine people strategies. Partner closely with Director of Global Compliance and other key stakeholders on compliance related projects and needs. Employee Experience & Culture Ensure fair, consistent application of policies, practices, and employment standards across geographies, in partnership with Legal. Support global employee engagement efforts and partner with leaders to address themes and improvement areas. Key Skills & Competencies Excellent time management and organizational skills. Understanding of productivity signals to inform people decisions. Executive Presence - Comfortable influencing Directors/C-suite with confidence, clarity, and sound judgment. Change & Ambiguity Management - Thrives in fast-moving, evolving environments with incomplete information. Data-Informed Decision Making - Uses people and business data to drive insights, recommendations, and prioritization. Coaching Capability - Proven ability to elevate frontline and senior leaders through effective coaching. Strong problem-solving skills - self-motivated/driven. Interpersonal savvy and ability to relate effectively with a wide variety of customers. Creativity. Influencing without authority. Problem Solving Judgment & Risk Assessment - Balances employee experience, speed, and compliance. Communication. Minimum Qualifications 5+ years of progressive HR/People Business Partner experience, including direct support of senior leaders in a complex, fast-growing organization. Strong practical command of UK employment legislation and the ACAS Code of Practice on Disciplinary and Grievance Procedures. Demonstrated experience supporting Go-to-Market, and/or revenue-generating teams. Proven ability to influence, coach, and challenge senior leaders with confidence and credibility. Experience supporting a workforce distributed across a multi-country EMEA environment. Preferred Qualifications Bachelor's Degree or equivalent experience. Proficiency in MS Office applications. Prior experience in technology, SaaS, or high-growth environments. Experience leading and executing on projects related to overall people strategy. About Arctic Wolf At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (), Best Places to Work - USA (), Great Place to Work - Canada (), Great Place to Work - UK (2025), and Kununu Top Company - Germany (2025). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values Arctic Wolf recognises that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organisations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here. Compensation and Benefits All wolves receive compelling compensation and benefits packages, including: Equity for all employees 28 days annual leave, 8 bank holidays and paid volunteering days off Pension plan employer match Training and career development programs Robust Employee Assistance Program (EAP) with mental health service Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cashback, life insurance (4x basic salary) and group income protection. Fertility support and paid parental leave Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities. Please let us know if you require any accommodations by emailing . If you require a reasonable accommodation for any part of the application or hiring process, you may make a request by calling the Arctic Wolf general contact number at 1- and asking to speak to Recruiting, or by emailing . Security Requirements Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations ("EAR"). Please note that, if applicable, an offer for employment will be conditioned on authorisation to receive software or technology controlled under these U.S. export control laws and regulations.
Aug 22, 2026
Full time
At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. Join a company that's not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. We're looking for a People Manager to be part of making this happen, based in our Newcastle HQ office, UK. Position Overview and Objective We are seeking a dynamic People Manager to support our Go-to-Market (GTM) organisation across the EMEA region. This role is a critical partner to senior leaders, people managers and employes across our Go-to-Market organization, helping enable business growth through thoughtful people strategy, strong leadership partnership, and scalable talent programs. Primary Responsibilities and Duties Strategic Business Partnership Partner with the VP, People on overall HR strategies and projects. Serve as a trusted advisor and strategic People partner to regional GTM leaders, enabling execution of business strategy through effective workforce planning, org design, talent development, and change leadership. Proactively identify people-related risks and opportunities and partner with leaders to develop and implement solutions that support growth, performance, and engagement. Demonstrate strong revenue and GTM acumen by partnering with leaders on capacity planning, productivity, incentive implications, and organizational tradeoffs. Collaborate and communicate with HR team and other appropriate stakeholders to ensure execution of HR Integration Strategy related to mergers and acquisitions. Advise on UK and EMEA employment law practices in partnership with internal and external council. Practice on Disciplinary and Grievance Procedures. Support change management initiatives tied to GTM transformation, including role clarity, operating model shifts, territory changes, and scaling leaders through growth. Talent & Performance Enablement Partner with leaders, VP, People and HR COEs to build and execute talent strategies, including hiring plans, succession planning, leadership development, and capability building across GTM functions. Lead and support performance management processes locally. Coach senior leaders on effective people leadership, difficult conversations, and employee relations matters with consistency and sound judgment. Guide and coach leaders through employee relations matters while mitigating risk and operating within our core values and culture tenets. Program Design & Execution Collaborate closely with People team partners (Total Rewards, Talent Acquisition, People Operations, Finance) to ensure programs are aligned, compliant, and impactful. Use data and insights to measure outcomes, inform decisions, and continuously refine people strategies. Partner closely with Director of Global Compliance and other key stakeholders on compliance related projects and needs. Employee Experience & Culture Ensure fair, consistent application of policies, practices, and employment standards across geographies, in partnership with Legal. Support global employee engagement efforts and partner with leaders to address themes and improvement areas. Key Skills & Competencies Excellent time management and organizational skills. Understanding of productivity signals to inform people decisions. Executive Presence - Comfortable influencing Directors/C-suite with confidence, clarity, and sound judgment. Change & Ambiguity Management - Thrives in fast-moving, evolving environments with incomplete information. Data-Informed Decision Making - Uses people and business data to drive insights, recommendations, and prioritization. Coaching Capability - Proven ability to elevate frontline and senior leaders through effective coaching. Strong problem-solving skills - self-motivated/driven. Interpersonal savvy and ability to relate effectively with a wide variety of customers. Creativity. Influencing without authority. Problem Solving Judgment & Risk Assessment - Balances employee experience, speed, and compliance. Communication. Minimum Qualifications 5+ years of progressive HR/People Business Partner experience, including direct support of senior leaders in a complex, fast-growing organization. Strong practical command of UK employment legislation and the ACAS Code of Practice on Disciplinary and Grievance Procedures. Demonstrated experience supporting Go-to-Market, and/or revenue-generating teams. Proven ability to influence, coach, and challenge senior leaders with confidence and credibility. Experience supporting a workforce distributed across a multi-country EMEA environment. Preferred Qualifications Bachelor's Degree or equivalent experience. Proficiency in MS Office applications. Prior experience in technology, SaaS, or high-growth environments. Experience leading and executing on projects related to overall people strategy. About Arctic Wolf At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (), Best Places to Work - USA (), Great Place to Work - Canada (), Great Place to Work - UK (2025), and Kununu Top Company - Germany (2025). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values Arctic Wolf recognises that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organisations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here. Compensation and Benefits All wolves receive compelling compensation and benefits packages, including: Equity for all employees 28 days annual leave, 8 bank holidays and paid volunteering days off Pension plan employer match Training and career development programs Robust Employee Assistance Program (EAP) with mental health service Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cashback, life insurance (4x basic salary) and group income protection. Fertility support and paid parental leave Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities. Please let us know if you require any accommodations by emailing . If you require a reasonable accommodation for any part of the application or hiring process, you may make a request by calling the Arctic Wolf general contact number at 1- and asking to speak to Recruiting, or by emailing . Security Requirements Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations ("EAR"). Please note that, if applicable, an offer for employment will be conditioned on authorisation to receive software or technology controlled under these U.S. export control laws and regulations.
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity The Head of AI will play a pivotal role on our executive leadership team, working in close partnership with both the innovation and technology teams to shape the strategic direction of the firm's key initiatives. You will be the catalyst of our partnership between our executive leaders and their teams, building and leading the execution of strategies that propel transformation of products and services through our AI innovation to ensure we are the most technologically sophisticated asset manager globally. This role demands a blend of technological understanding, strategic foresight, and Growth-oriented excellence as an approach to guide our firm in these next stages of transformation. You will report directly to the Chief Executive Officer and be a member of the firm's senior leadership team. You will have regular engagement with the firm's Board of Directors as well as with legal entity and fund boards. This is a diverse role, with essential factors that must be carefully considered when executing our broader strategy, including-but not limited to-security, risk management, finance, regulatory compliance, governance, and user best practices. It's how we enhance every relationship and provide a superior service, leveraging AI to deliver personalized insights and proactive solutions, enabling our clients to make more informed decisions and achieve their goals with greater confidence and efficiency - they are at the forefront of everything we do. The newly created Head of Department ensures that the firm leverages AI ethically and effectively to gain insights-improving investment research, enhancing client experiences, and optimizing operations. They establish frameworks for AI adoption, recognizing that instilling ethical AI methodologies with multiple lenses and a strong leadership vision is critical in our journey. This individual combines technical expertise in AI with a data-driven approach, understanding that data is our competitive advantage and demands the highest standards of accuracy, transparency, and trust. AI will be seamlessly embedded throughout our organization, empowering us to harness data at every level-ensuring we anticipate market trends, make informed decisions, and consistently stay ahead of the competition. Establishing the Head of AI role is not just a strategic decision-it's a necessity for our continued growth and leadership in the industry. We are fully committed to embedding this position at the core of our organization, ensuring you receive the focus and resources required for lasting impact. This is a responsibility we take seriously, and we are dedicated to upholding the highest standards as we advance our AI-driven future. We are setting the standard for innovation and excellence to become the most technologically sophisticated asset manager globally and so you will need to demonstrate a deep understanding of our clients, anticipating their needs and delivering tailored solutions that consistently exceed expectations. Key Responsibilities Driven Strategic Leadership: Serve as the driving force behind innovation by developing and implementing a cohesive AI and technology strategy that aligns with our aspirations. Be the key enabler who accelerates progress and ensures both short-term impact and long-term transformation through advanced artificial intelligence initiatives, driving results and turning vision into reality Innovation: Lead research and development initiatives to drive AI-powered innovation, continuously evaluating emerging artificial intelligence, learning prospects and strategically assessing their potential applications to advance our business objectives Advocacy and Thought Leadership: Serve as a thought leader and strategic ambassador for AI, representing to both internal and external stakeholders. Champion the adoption of advanced artificial intelligence technologies that propel our goals throughout the business and position the company at the forefront of AI-driven innovation within the investment industry Team Development: Build and mentor a high-performing AI and technology team, fostering an inclusive environment that encourages continuous learning and innovation. Support both individual growth and department objectives by equipping team members with advanced AI skills and expertise. Develop the next generation of AI leaders to drive the firm's future success Standards Development Oversight: Collaborate closely with wider technology, finance and risk teams to establish, implement, and uphold rigorous AI standards and best practices throughout product design and development and usage. Ensure consistency, quality, and ethical integrity in all AI-driven solutions Technology Infrastructure Insight: Apply a comprehensive understanding of technical infrastructure to guide the development and implementation of robust, scalable, and secure systems. Ensure the architecture effectively supports current and future AI initiatives and business needs Risk Management: Proactively identify and mitigate risks associated with AI technologies across the company. Implement comprehensive data security and privacy protocols tailored to AI systems, ensuring the protection of both company and customer data while maintaining ethical and responsible AI practices Data Management: Oversee the governance, quality, and integrity of data used in AI systems across the company. Implement robust data management in partnership with data engineering teams for protocols to ensure accuracy, security, and compliance, enabling responsible and effective use of data to power advanced AI initiatives. Cyber Security: Leverage your understanding of AI technologies to enforce robust processes, systems, and controls that proactively protect the firm against internal and external cybersecurity threats. Ensure continuous engagement with our cyber capabilities to maintain a strong and resilient security alignment. Relationship Management: Collaborate with leading AI technology providers to enhance our solutions, accelerate innovation, and secure a sustained competitive advantage. Financial Planning and Budget Management: Develop and manage the AI and technology budget, ensuring resources are strategically allocated to advance key AI initiatives. Leverage data-driven insights to maximize ROI, support innovation, and drive year-on-year improvements in efficiency and impact. Emerging Technology: Keep the firm at the forefront of technological advances in AI. Monitor industry trends (like new AI techniques, fintech innovations, or regulatory changes around AI) and evaluate their applicability to the firm. Lead innovation initiatives or pilot programs and assess ROI. Advocate for investments and capabilities where they can yield competitive advantage across the board. Clients Come First: Our clients are at the heart of everything we do-AI and technology are leveraged to ensure their experience and partnership always take priority, delivering personalized solutions and unwavering support regardless of market conditions. Understanding how we run our business is fundamental in providing the service they come to rely on us for. Required Qualifications Education: Master's in Computer Science, Data Science, Statistics, Engineering, or related quantitative field. Experience: 10+ years of experience in AI strategy and transformation with related technology roles, with at least 5 years in a leadership or managerial capacity. Extensive experience in senior transformation leadership and partnership, with a proven track record of strategic AI planning and execution, driving the successful adoption and integration of advanced artificial intelligence solutions across an organization. Demonstrated experience leading AI-driven research and development (R&D) initiatives, with a strong track record of bringing innovative products to market. Committed to continuous improvement and personal upskilling, consistently leading by example and fostering a culture of learning and advancement within the team. Proven experience in building and developing a high-performing team is essential-fostering a culture of collaboration and innovation to ensure we consistently deliver exceptional results for our clients through the effective use of AI and advanced technology Comprehensive understanding of how core technology disciplines-including software development, system architecture, and cybersecurity-interconnect and support the broader technology ecosystem within an organization. Exceptional leadership skills, with experience in building and nurturing high-performing teams Exceptional communication skills . click apply for full job details
Aug 22, 2026
Full time
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity The Head of AI will play a pivotal role on our executive leadership team, working in close partnership with both the innovation and technology teams to shape the strategic direction of the firm's key initiatives. You will be the catalyst of our partnership between our executive leaders and their teams, building and leading the execution of strategies that propel transformation of products and services through our AI innovation to ensure we are the most technologically sophisticated asset manager globally. This role demands a blend of technological understanding, strategic foresight, and Growth-oriented excellence as an approach to guide our firm in these next stages of transformation. You will report directly to the Chief Executive Officer and be a member of the firm's senior leadership team. You will have regular engagement with the firm's Board of Directors as well as with legal entity and fund boards. This is a diverse role, with essential factors that must be carefully considered when executing our broader strategy, including-but not limited to-security, risk management, finance, regulatory compliance, governance, and user best practices. It's how we enhance every relationship and provide a superior service, leveraging AI to deliver personalized insights and proactive solutions, enabling our clients to make more informed decisions and achieve their goals with greater confidence and efficiency - they are at the forefront of everything we do. The newly created Head of Department ensures that the firm leverages AI ethically and effectively to gain insights-improving investment research, enhancing client experiences, and optimizing operations. They establish frameworks for AI adoption, recognizing that instilling ethical AI methodologies with multiple lenses and a strong leadership vision is critical in our journey. This individual combines technical expertise in AI with a data-driven approach, understanding that data is our competitive advantage and demands the highest standards of accuracy, transparency, and trust. AI will be seamlessly embedded throughout our organization, empowering us to harness data at every level-ensuring we anticipate market trends, make informed decisions, and consistently stay ahead of the competition. Establishing the Head of AI role is not just a strategic decision-it's a necessity for our continued growth and leadership in the industry. We are fully committed to embedding this position at the core of our organization, ensuring you receive the focus and resources required for lasting impact. This is a responsibility we take seriously, and we are dedicated to upholding the highest standards as we advance our AI-driven future. We are setting the standard for innovation and excellence to become the most technologically sophisticated asset manager globally and so you will need to demonstrate a deep understanding of our clients, anticipating their needs and delivering tailored solutions that consistently exceed expectations. Key Responsibilities Driven Strategic Leadership: Serve as the driving force behind innovation by developing and implementing a cohesive AI and technology strategy that aligns with our aspirations. Be the key enabler who accelerates progress and ensures both short-term impact and long-term transformation through advanced artificial intelligence initiatives, driving results and turning vision into reality Innovation: Lead research and development initiatives to drive AI-powered innovation, continuously evaluating emerging artificial intelligence, learning prospects and strategically assessing their potential applications to advance our business objectives Advocacy and Thought Leadership: Serve as a thought leader and strategic ambassador for AI, representing to both internal and external stakeholders. Champion the adoption of advanced artificial intelligence technologies that propel our goals throughout the business and position the company at the forefront of AI-driven innovation within the investment industry Team Development: Build and mentor a high-performing AI and technology team, fostering an inclusive environment that encourages continuous learning and innovation. Support both individual growth and department objectives by equipping team members with advanced AI skills and expertise. Develop the next generation of AI leaders to drive the firm's future success Standards Development Oversight: Collaborate closely with wider technology, finance and risk teams to establish, implement, and uphold rigorous AI standards and best practices throughout product design and development and usage. Ensure consistency, quality, and ethical integrity in all AI-driven solutions Technology Infrastructure Insight: Apply a comprehensive understanding of technical infrastructure to guide the development and implementation of robust, scalable, and secure systems. Ensure the architecture effectively supports current and future AI initiatives and business needs Risk Management: Proactively identify and mitigate risks associated with AI technologies across the company. Implement comprehensive data security and privacy protocols tailored to AI systems, ensuring the protection of both company and customer data while maintaining ethical and responsible AI practices Data Management: Oversee the governance, quality, and integrity of data used in AI systems across the company. Implement robust data management in partnership with data engineering teams for protocols to ensure accuracy, security, and compliance, enabling responsible and effective use of data to power advanced AI initiatives. Cyber Security: Leverage your understanding of AI technologies to enforce robust processes, systems, and controls that proactively protect the firm against internal and external cybersecurity threats. Ensure continuous engagement with our cyber capabilities to maintain a strong and resilient security alignment. Relationship Management: Collaborate with leading AI technology providers to enhance our solutions, accelerate innovation, and secure a sustained competitive advantage. Financial Planning and Budget Management: Develop and manage the AI and technology budget, ensuring resources are strategically allocated to advance key AI initiatives. Leverage data-driven insights to maximize ROI, support innovation, and drive year-on-year improvements in efficiency and impact. Emerging Technology: Keep the firm at the forefront of technological advances in AI. Monitor industry trends (like new AI techniques, fintech innovations, or regulatory changes around AI) and evaluate their applicability to the firm. Lead innovation initiatives or pilot programs and assess ROI. Advocate for investments and capabilities where they can yield competitive advantage across the board. Clients Come First: Our clients are at the heart of everything we do-AI and technology are leveraged to ensure their experience and partnership always take priority, delivering personalized solutions and unwavering support regardless of market conditions. Understanding how we run our business is fundamental in providing the service they come to rely on us for. Required Qualifications Education: Master's in Computer Science, Data Science, Statistics, Engineering, or related quantitative field. Experience: 10+ years of experience in AI strategy and transformation with related technology roles, with at least 5 years in a leadership or managerial capacity. Extensive experience in senior transformation leadership and partnership, with a proven track record of strategic AI planning and execution, driving the successful adoption and integration of advanced artificial intelligence solutions across an organization. Demonstrated experience leading AI-driven research and development (R&D) initiatives, with a strong track record of bringing innovative products to market. Committed to continuous improvement and personal upskilling, consistently leading by example and fostering a culture of learning and advancement within the team. Proven experience in building and developing a high-performing team is essential-fostering a culture of collaboration and innovation to ensure we consistently deliver exceptional results for our clients through the effective use of AI and advanced technology Comprehensive understanding of how core technology disciplines-including software development, system architecture, and cybersecurity-interconnect and support the broader technology ecosystem within an organization. Exceptional leadership skills, with experience in building and nurturing high-performing teams Exceptional communication skills . click apply for full job details
Senior IT Operations Manager Deep Sea Electronics is a global leader in the design and manufacture of generator controllers, automatic transfer switch controllers, battery chargers, and vehicle and off-highway control systems. With over 200 employees across four continents, we supply our products to customers in more than 150 countries, both directly from our UK head office and through a well-established international distributor network. This is a hands-on senior leadership role responsible for shaping and delivering the organisation's IT strategy, while maintaining overall accountability for the day-to-day management and operational performance of the IT function. The role holder will assume end-to-end responsibility for the company's IT function, providing strategic and operational leadership across all technology services, infrastructure, networks, systems, applications, cybersecurity, and end-user support. They will ensure that technology capabilities are secure, resilient, scalable, and aligned with the organisation's business objectives. The successful candidate will lead both the IT team, establish and embed robust IT governance and change management processes, and take ownership of the organisation's cybersecurity programme, including leading the journey towards ISO 27001 accreditation. They will be accountable for service delivery, infrastructure performance, information security, technology risk management, and the development and execution of the long-term IT roadmap. Operating within a manufacturing environment, the role requires close collaboration with the organisation's parent company to ensure effective alignment, integration, and standardisation of IT services and strategic initiatives where appropriate. As a key member of the leadership team, the postholder will act as a trusted advisor and stakeholder to directors and senior business leaders, translating business requirements into technology solutions and ensuring IT investments deliver measurable business value. The Senior IT Operations Manager is a senior operational leadership position requiring an individual who can successfully balance strategic thinking with hands-on technical oversight. The right candidate will be equally comfortable resolving complex infrastructure challenges, leading and developing technical teams, and presenting technology strategy, risks, and opportunities to senior leadership. The Senior IT Operations Manager will be responsible for: IT Leadership and Direction Define and deliver the IT strategy aligned with overall business objectives and group direction across all technology services Act as the senior IT advisor to the leadership team, contributing to business planning and decision-making Develop a scalable and secure IT architecture to support future growth and international operations Drive continuous improvement across the organisation IT Infrastructure & Operations Responsible for the day-to-day performance, availability, and reliability of all IT infrastructure including networks, servers, end-user computing, cloud, VoIP, and connectivity services Ensure IT support services are delivered to agreed SLAs across all sites Oversee system maintenance, patching, upgrades, and capacity planning Supporting a complex engineering environment Own disaster recovery and business continuity planning, documentation, and regular testing Parent Company Integration & Change Management Act as the primary senior business stakeholder for IT integration and alignment activities with our parent company. Taking part in international IT team meetings and activities Design, implement, and embed a structured IT change management process from the ground up, ensuring it is adopted and followed consistently across the business Align the change management framework with parent company requirements where applicable, whilst protecting local operational continuity Cyber Security & ISO 27001 Lead the organisation's ISO 27001 accreditation programme from scoping through to certification Maintain and improve the day-to-day cyber security posture of the business Ensure alignment with international and parent company cybersecurity standards. Ensure disaster recovery, data protection, and business continuity plans are fit for purpose and regularly tested Manage compliance with relevant legal and regulatory requirements relating to IT systems and data Team Leadership & Development Lead, manage, and develop the IT team covering both support and network/infrastructure functions Set clear objectives, performance standards, and personal development plans for all team members Support the development of apprentices and longer-serving employees, building capability and reducing key-person dependency. Foster a proactive, service-oriented culture within the IT function Budget & Vendor Management Own and manage the IT budget, ensuring accurate forecasting and cost control Manage supplier and third-party relationships, holding vendors accountable for service quality and value Oversee procurement of IT systems, hardware, software, and services Why you should be our new Senior IT Operations Manager: 25 days holiday + Bank Holidays Company-wide performance-based annual bonus scheme Bupa Healthcare package + Life Assurance Enhanced Maternity/Paternity pay 5% Pension contributions Flexible holiday scheme
Aug 22, 2026
Full time
Senior IT Operations Manager Deep Sea Electronics is a global leader in the design and manufacture of generator controllers, automatic transfer switch controllers, battery chargers, and vehicle and off-highway control systems. With over 200 employees across four continents, we supply our products to customers in more than 150 countries, both directly from our UK head office and through a well-established international distributor network. This is a hands-on senior leadership role responsible for shaping and delivering the organisation's IT strategy, while maintaining overall accountability for the day-to-day management and operational performance of the IT function. The role holder will assume end-to-end responsibility for the company's IT function, providing strategic and operational leadership across all technology services, infrastructure, networks, systems, applications, cybersecurity, and end-user support. They will ensure that technology capabilities are secure, resilient, scalable, and aligned with the organisation's business objectives. The successful candidate will lead both the IT team, establish and embed robust IT governance and change management processes, and take ownership of the organisation's cybersecurity programme, including leading the journey towards ISO 27001 accreditation. They will be accountable for service delivery, infrastructure performance, information security, technology risk management, and the development and execution of the long-term IT roadmap. Operating within a manufacturing environment, the role requires close collaboration with the organisation's parent company to ensure effective alignment, integration, and standardisation of IT services and strategic initiatives where appropriate. As a key member of the leadership team, the postholder will act as a trusted advisor and stakeholder to directors and senior business leaders, translating business requirements into technology solutions and ensuring IT investments deliver measurable business value. The Senior IT Operations Manager is a senior operational leadership position requiring an individual who can successfully balance strategic thinking with hands-on technical oversight. The right candidate will be equally comfortable resolving complex infrastructure challenges, leading and developing technical teams, and presenting technology strategy, risks, and opportunities to senior leadership. The Senior IT Operations Manager will be responsible for: IT Leadership and Direction Define and deliver the IT strategy aligned with overall business objectives and group direction across all technology services Act as the senior IT advisor to the leadership team, contributing to business planning and decision-making Develop a scalable and secure IT architecture to support future growth and international operations Drive continuous improvement across the organisation IT Infrastructure & Operations Responsible for the day-to-day performance, availability, and reliability of all IT infrastructure including networks, servers, end-user computing, cloud, VoIP, and connectivity services Ensure IT support services are delivered to agreed SLAs across all sites Oversee system maintenance, patching, upgrades, and capacity planning Supporting a complex engineering environment Own disaster recovery and business continuity planning, documentation, and regular testing Parent Company Integration & Change Management Act as the primary senior business stakeholder for IT integration and alignment activities with our parent company. Taking part in international IT team meetings and activities Design, implement, and embed a structured IT change management process from the ground up, ensuring it is adopted and followed consistently across the business Align the change management framework with parent company requirements where applicable, whilst protecting local operational continuity Cyber Security & ISO 27001 Lead the organisation's ISO 27001 accreditation programme from scoping through to certification Maintain and improve the day-to-day cyber security posture of the business Ensure alignment with international and parent company cybersecurity standards. Ensure disaster recovery, data protection, and business continuity plans are fit for purpose and regularly tested Manage compliance with relevant legal and regulatory requirements relating to IT systems and data Team Leadership & Development Lead, manage, and develop the IT team covering both support and network/infrastructure functions Set clear objectives, performance standards, and personal development plans for all team members Support the development of apprentices and longer-serving employees, building capability and reducing key-person dependency. Foster a proactive, service-oriented culture within the IT function Budget & Vendor Management Own and manage the IT budget, ensuring accurate forecasting and cost control Manage supplier and third-party relationships, holding vendors accountable for service quality and value Oversee procurement of IT systems, hardware, software, and services Why you should be our new Senior IT Operations Manager: 25 days holiday + Bank Holidays Company-wide performance-based annual bonus scheme Bupa Healthcare package + Life Assurance Enhanced Maternity/Paternity pay 5% Pension contributions Flexible holiday scheme
Vehicle allowance Company pension scheme. Professional membership fees paid. Funded continuing professional development. Support towards Chartered status and advanced qualifications. Role This is a rare opportunity to take ownership of Health, Safety, Quality, Environmental, Information Security and Corporate Compliance across a growing specialist contractor delivering complex projects throughout the UK. Reporting directly to the Directors, you will play a pivotal role in shaping the company's governance framework, strengthening their compliance culture and supporting the next phase of business growth across Defence, Government, Critical National Infrastructure and commercial sectors. This role offers far more than traditional Health & Safety management. It is an opportunity to influence strategic decision-making, modernise assurance processes and build an integrated compliance function that enables safe, secure and successful project delivery. Their teams work within some of the UK's most complex and security-sensitive environments, including Defence establishments, Government facilities, Critical National Infrastructure sites and operational commercial environments. Responsibilities You will act as the principal advisor to the Board on matters relating to: Health & Safety Corporate Governance Principal Contractor Compliance CDM Regulations Integrated Management Systems ISO Compliance Information Security Risk Management Environmental Performance Internal and External Auditing Accreditation and Certification Supply Chain Assurance Training and Competence You will work collaboratively with Directors, managers, employees, subcontractors and clients to ensure compliance is embedded into everyday decision-making and operational delivery. Key Responsibilities Strategic Leadership Lead and develop the company's Health, Safety, Quality, Environmental and Information Security strategy Provide expert advice and guidance to Directors and senior leadership teams. Promote a positive, proactive and accountable compliance culture. Ensure legal, contractual and regulatory obligations are effectively managed. Integrated Management Systems Own and continually improve the company's Integrated Management System. Lead compliance with ISO 9001, ISO 14001, ISO 45001 and ISO 27001. Ensure ongoing certification readiness and continual improvement. Health, Safety and CDM Compliance Act as the company's competent Health & Safety adviser. Support the business in delivering its duties as Principal Contractor. Provide leadership on CDM compliance across projects. Lead incident investigations, corrective actions and organisational learning initiatives. Governance, Assurance and Audit Develop and deliver risk-based audit programmes. Lead internal and external assurance activities. Manage certification bodies, client audits and compliance assessments. Produce meaningful compliance reporting and dashboards for senior leadership. Information Security and Corporate Compliance Support the development and maintenance of ISO 27001 certification. Strengthen information security, governance and business resilience arrangements. Support compliance with Defence, Government and client-specific requirements. Maintain effective corporate governance and risk management frameworks. People, Culture and Capability Oversee competence management and compliance training programmes. Develop leadership accountability across all levels of the business. Build employee engagement and ownership of compliance responsibilities. Foster a culture of continual improvement and operational excellence. Requirement You are an experienced Health, Safety and Compliance leader who combines technical expertise with commercial awareness and practical problem solving skills. You are comfortable operating at Board level whilst remaining engaged with operational delivery and project teams. You understand how robust governance, effective assurance and strong leadership can support business growth, protect reputation and improve client confidence. Experience within regulated industries such as construction, infrastructure, telecommunications, utilities, Defence or Critical National Infrastructure would be highly advantageous. Essential NEBOSH Diploma or equivalent Level 6 Health & Safety qualification. Chartered IOSH membership or demonstrable progression toward Chartered status. Significant senior level Health, Safety and Compliance leadership experience. Strong knowledge of CDM Regulations and Principal Contractor responsibilities. Experience managing Integrated Management Systems. Practical experience of ISO 9001, ISO 14001 and ISO 45001. Working knowledge of ISO 27001 and Information Security governance. Experience leading audit, compliance and assurance programmes. Strong stakeholder management and communication skills. Full UK Driving Licence and willingness to travel throughout the UK. Desirable Chartered IOSH status. Lead Auditor qualifications. Experience working within Defence or Government environments. Knowledge of UK Government Security requirements. Experience with Cyber Essentials Plus. Previous responsibility for corporate governance and business assurance functions. Experience within telecommunications, infrastructure, civil engineering or secure communications sectors. Security Clearance Current security clearance is not essential; however, candidates must be eligible and willing to undergo UK Government Security Vetting and satisfy the requirements for Developed Vetting where required by the role, project or client. You will work directly with company leadership, support major programmes within Defence and Critical National Infrastructure, and help create the governance framework that supports future growth.
Aug 22, 2026
Full time
Vehicle allowance Company pension scheme. Professional membership fees paid. Funded continuing professional development. Support towards Chartered status and advanced qualifications. Role This is a rare opportunity to take ownership of Health, Safety, Quality, Environmental, Information Security and Corporate Compliance across a growing specialist contractor delivering complex projects throughout the UK. Reporting directly to the Directors, you will play a pivotal role in shaping the company's governance framework, strengthening their compliance culture and supporting the next phase of business growth across Defence, Government, Critical National Infrastructure and commercial sectors. This role offers far more than traditional Health & Safety management. It is an opportunity to influence strategic decision-making, modernise assurance processes and build an integrated compliance function that enables safe, secure and successful project delivery. Their teams work within some of the UK's most complex and security-sensitive environments, including Defence establishments, Government facilities, Critical National Infrastructure sites and operational commercial environments. Responsibilities You will act as the principal advisor to the Board on matters relating to: Health & Safety Corporate Governance Principal Contractor Compliance CDM Regulations Integrated Management Systems ISO Compliance Information Security Risk Management Environmental Performance Internal and External Auditing Accreditation and Certification Supply Chain Assurance Training and Competence You will work collaboratively with Directors, managers, employees, subcontractors and clients to ensure compliance is embedded into everyday decision-making and operational delivery. Key Responsibilities Strategic Leadership Lead and develop the company's Health, Safety, Quality, Environmental and Information Security strategy Provide expert advice and guidance to Directors and senior leadership teams. Promote a positive, proactive and accountable compliance culture. Ensure legal, contractual and regulatory obligations are effectively managed. Integrated Management Systems Own and continually improve the company's Integrated Management System. Lead compliance with ISO 9001, ISO 14001, ISO 45001 and ISO 27001. Ensure ongoing certification readiness and continual improvement. Health, Safety and CDM Compliance Act as the company's competent Health & Safety adviser. Support the business in delivering its duties as Principal Contractor. Provide leadership on CDM compliance across projects. Lead incident investigations, corrective actions and organisational learning initiatives. Governance, Assurance and Audit Develop and deliver risk-based audit programmes. Lead internal and external assurance activities. Manage certification bodies, client audits and compliance assessments. Produce meaningful compliance reporting and dashboards for senior leadership. Information Security and Corporate Compliance Support the development and maintenance of ISO 27001 certification. Strengthen information security, governance and business resilience arrangements. Support compliance with Defence, Government and client-specific requirements. Maintain effective corporate governance and risk management frameworks. People, Culture and Capability Oversee competence management and compliance training programmes. Develop leadership accountability across all levels of the business. Build employee engagement and ownership of compliance responsibilities. Foster a culture of continual improvement and operational excellence. Requirement You are an experienced Health, Safety and Compliance leader who combines technical expertise with commercial awareness and practical problem solving skills. You are comfortable operating at Board level whilst remaining engaged with operational delivery and project teams. You understand how robust governance, effective assurance and strong leadership can support business growth, protect reputation and improve client confidence. Experience within regulated industries such as construction, infrastructure, telecommunications, utilities, Defence or Critical National Infrastructure would be highly advantageous. Essential NEBOSH Diploma or equivalent Level 6 Health & Safety qualification. Chartered IOSH membership or demonstrable progression toward Chartered status. Significant senior level Health, Safety and Compliance leadership experience. Strong knowledge of CDM Regulations and Principal Contractor responsibilities. Experience managing Integrated Management Systems. Practical experience of ISO 9001, ISO 14001 and ISO 45001. Working knowledge of ISO 27001 and Information Security governance. Experience leading audit, compliance and assurance programmes. Strong stakeholder management and communication skills. Full UK Driving Licence and willingness to travel throughout the UK. Desirable Chartered IOSH status. Lead Auditor qualifications. Experience working within Defence or Government environments. Knowledge of UK Government Security requirements. Experience with Cyber Essentials Plus. Previous responsibility for corporate governance and business assurance functions. Experience within telecommunications, infrastructure, civil engineering or secure communications sectors. Security Clearance Current security clearance is not essential; however, candidates must be eligible and willing to undergo UK Government Security Vetting and satisfy the requirements for Developed Vetting where required by the role, project or client. You will work directly with company leadership, support major programmes within Defence and Critical National Infrastructure, and help create the governance framework that supports future growth.
Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it. The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world class engineering team, and deliver production grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real. Responsibilities AI Strategy & Platform Architecture Define and own the multi year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone driven execution roadmap with measurable outcomes Develop architecture blueprints and end to end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end to end delivery of AI solutions across high complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human in the loop workflows, feedback loops, and production readiness criteria Manage cross functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on time, on budget execution Ensure all AI solutions meet production grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non technical audiences - including COO, CIO, and regulatory stakeholders Develop executive level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost to serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third party tooling, and outsourced delivery models Qualifications 15+ years of experience in Technology - Required: Generative AI & LLM Engineering: Deep, hands on expertise in large language models including model selection, fine tuning, prompt engineering, retrieval augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design: Proven experience designing and deploying multi agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool use patterns, human in the loop workflows, and agentic safety at enterprise scale. AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership-training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker. Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores. Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents). Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems. Leadership & Delivery - Required: 15+ years in technology, with a proven record of leading large scale engineering organizations through build out and transformation. 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams. Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept. Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI. Track record of operating effectively in matrixed, cross functional organizations at the intersection of technology and operations. Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting. Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny. Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level. Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable. You are equally credible in a deep technical architecture review and a board level strategy discussion. You attract, develop, and retain strong technical talent - engineers want to work for you because they grow. You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you. You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each. Education Bachelor's degree required; Master's in CS, AI/ML, or related field preferred. What Success Looks Like Establish the AI engineering team and operating model - hire and structure a high performing team with clear roles, responsibilities, and a strong culture. Deliver 3+ production grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction). Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology. Define and align the multi year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation. Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle. Why This Role Scale that is rare. You will build AI capabilities across one of the world's most operationally complex banking platforms - with direct, measurable impact on how trillions of dollars in transactions are processed, controlled, and reported daily. Greenfield mandate. The team, the platform, and the strategy are yours to define. You will set the architectural direction, the engineering culture, and the standards that govern AI across the COO portfolio. Uniquely hard problems. Banking operations at this scale generate AI challenges that simply do not exist elsewhere - legacy system integration, regulatory auditability requirements, multi jurisdictional data constraints, and the need for explainability in consequential decisions. If you want to solve problems that matter and that are genuinely difficult, this is the role. Executive visibility and sponsorship. This role has CIO and COO level visibility, a clear organizational mandate, and the budget to execute without delay. Strategic partnerships. Collaborate directly with Google, Anthropic, and leading cloud AI providers to design and deploy core platform capabilities at scale. Equal Employment Opportunity Citi is an equal opportunity and affirmative action employer . click apply for full job details
Aug 22, 2026
Full time
Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it. The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world class engineering team, and deliver production grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real. Responsibilities AI Strategy & Platform Architecture Define and own the multi year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone driven execution roadmap with measurable outcomes Develop architecture blueprints and end to end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end to end delivery of AI solutions across high complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human in the loop workflows, feedback loops, and production readiness criteria Manage cross functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on time, on budget execution Ensure all AI solutions meet production grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non technical audiences - including COO, CIO, and regulatory stakeholders Develop executive level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost to serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third party tooling, and outsourced delivery models Qualifications 15+ years of experience in Technology - Required: Generative AI & LLM Engineering: Deep, hands on expertise in large language models including model selection, fine tuning, prompt engineering, retrieval augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design: Proven experience designing and deploying multi agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool use patterns, human in the loop workflows, and agentic safety at enterprise scale. AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership-training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker. Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores. Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents). Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems. Leadership & Delivery - Required: 15+ years in technology, with a proven record of leading large scale engineering organizations through build out and transformation. 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams. Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept. Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI. Track record of operating effectively in matrixed, cross functional organizations at the intersection of technology and operations. Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting. Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny. Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level. Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable. You are equally credible in a deep technical architecture review and a board level strategy discussion. You attract, develop, and retain strong technical talent - engineers want to work for you because they grow. You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you. You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each. Education Bachelor's degree required; Master's in CS, AI/ML, or related field preferred. What Success Looks Like Establish the AI engineering team and operating model - hire and structure a high performing team with clear roles, responsibilities, and a strong culture. Deliver 3+ production grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction). Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology. Define and align the multi year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation. Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle. Why This Role Scale that is rare. You will build AI capabilities across one of the world's most operationally complex banking platforms - with direct, measurable impact on how trillions of dollars in transactions are processed, controlled, and reported daily. Greenfield mandate. The team, the platform, and the strategy are yours to define. You will set the architectural direction, the engineering culture, and the standards that govern AI across the COO portfolio. Uniquely hard problems. Banking operations at this scale generate AI challenges that simply do not exist elsewhere - legacy system integration, regulatory auditability requirements, multi jurisdictional data constraints, and the need for explainability in consequential decisions. If you want to solve problems that matter and that are genuinely difficult, this is the role. Executive visibility and sponsorship. This role has CIO and COO level visibility, a clear organizational mandate, and the budget to execute without delay. Strategic partnerships. Collaborate directly with Google, Anthropic, and leading cloud AI providers to design and deploy core platform capabilities at scale. Equal Employment Opportunity Citi is an equal opportunity and affirmative action employer . click apply for full job details
Citizens Advice Stevenage is an ambitious and innovative member of the Citizens Advice network. We have expanded our services and offering to meet the increased demand in the area, doubling in size over the last few years. As a positive subsequence, we are looking for a Head of Finance & Business Support, who will become a core member of the Senior Leadership Team, responsible for overseeing the financial stewardship of Citizens Advice Stevenage. To lead on financial governance, business support operations, and compliance, ensuring the organization operates sustainably and meets all legal and regulatory obligations. The role is pivotal in safeguarding the charity's financial integrity, supporting strategic decision-making, and enabling effective service delivery. Financial Leadership Prepare, review, and present draft and final budgets for approval by the board, ensuring timely submission of financial information to the CEO and Trustee Board. Oversee financial reporting processes, ensuring accuracy, transparency, and compliance with regulatory standards, including variance analysis and annual balance sheets, ensuring timely submission of financial information to the CEO and Trustee Board. Manage the reserves policy, ensuring regular review and alignment with operational needs and financial risks. Identify and manage financial risks, ensuring integration into the organization's risk register and adherence to appropriate mitigations. Ensure that the day-to-day finance and back-office function is high performing and compliant, safeguarding effective and efficient financial management processes. To co-ordinate the proactive and timely dissemination of high-quality financial information to services, the CEO, and Board such as annual budgets, monthly management accounts, cash flow analysis, financial forecasting and monthly business performance figures. To ensure that the organisation has in place, robust and compliant financial systems and procedures; and that these are complied with by all budget holders, ensuring that any oversights are fully investigated and reported upwards as necessary. To lead on the preparation of statutory accounts, provide year end accounts, provide appropriate support and assistance to the organisation's auditors and delivery of recommendations arising from the Audit process. To ensure that all statutory returns are complete in a timely and effective manner, including those in relation to VAT, PAYE, NIC and SSP, and that appropriate compliance dates are met for the Charities Commission and Companies House. Oversee the transactions, activities and processes of the external payroll provider. To monitor and advise on current and future tax legislation, with a view to optimisation. To support service managers in the preparation of bids and contract negotiations and provide financial activity analysis and reports in line with specific project reporting requirements. To monitor, report and make recommendations regarding the Investment and Reserves Policy to the Board. To oversee the payroll function to ensure employees are paid in an accurate and timely manner. To monitor and control creditors and debtors, ensuring invoices are paid on time and the risk of bad debts is minimised. Compliance and Risk Management Ensure compliance with all applicable regulatory frameworks, including the Charity Commission, Companies House, FCA, ICO, and other relevant bodies. Maintain and regularly review financial systems, controls, and policies, ensuring they are effectively implemented and aligned with legal requirements. Conduct due diligence for pension, redundancy, and other liabilities, ensuring plans are in place for management and mitigation. Support the trustee board in understanding risks related to projects and contracts, providing assurance of compliance with funders' requirements. To lead on the Risk Management process, advising the CEO and managers on risk matters, and reviewing the risk register on a regular basis, reporting to the Board of Trustees. To check, amend and monitor the Financial Procedures Manual; reporting material breaches to the CEO and Board of Trustees, as required/in-line with governance. Working with the senior leadership team monitoring and updating Insurance matters as required, reporting to the CEO and Board of Trustees. Business Support Operations Lead on organisational business continuity planning, ensuring resilience during crises and alignment with the charity's objectives. Oversee the development, implementation, and review of key policies, ensuring they reflect legal obligations and organisational values. Manage IT systems and cybersecurity measures to protect organisational data and operations, ensuring compliance with standards such as Cyber Essentials. Strategic Contribution Provides proactive strategic financial advice and guidance to the Trustees and wider leadership team, monitoring and reporting on the financial performance against agreed targets, identified risks and key performance indicators. Provide financial and operational insights to inform strategic decision-making and long-term planning. Foster a culture of continuous improvement and financial accountability across the organisation. Funding strategy: Support the CEO and board to regularly review the sustainability of its income sources and their impact on achieving charitable purposes in the short, medium and longer term. Work with the CEO and Head of Impact and Development to prepare the funding strategy that should go beyond immediate budgetary considerations and look at the wider funding landscape. The organisation needs to understand potential emerging opportunities and the organisation's readiness to pursue them. Team and Stakeholder Engagement Build and maintain effective relationships with trustees, funders, regulators, and key stakeholders, to ensure that Citizens Advice Stevenage meets its financial, regulatory and legal obligations. Provide leadership and support to finance and business support teams, ensuring professional development and effective performance management. People management and development Develop and implement a culture of continuous learning that will equip and develop people to deliver outstanding delivery. Responsibility for the training and development plan for the Finance and Business Support ensuring it is in effective operation including maintaining records of training needs identified and training attended. Working with the rest of the leadership team ensure the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010. Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy. Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development. Person Specification ACA/ACCA/CIMA Qualified, CPE up to date. Strong financial management experience at a similar level within the charity/not for profit sector A proven track record of leading, developing and inspiring small teams Experience of strategic business & financial planning, forecasting and budget management. Sound experience of producing month-end management accounts and audited year-end financial accounts Experience of managing and using financial systems A working knowledge of relevant legislation (regulatory, legal and financial) in the context of a charitable organisation Experience of managing change and change programmes A track record of initiating, leading and managing associated risks Strong influencing, negotiating and collaborative working skills, with the ability to present complex financial information clearly and concisely in writing or verbally Confident IT skills; confident using Microsoft Office applications, especially Excel Experience designing and introducing new financial processes, procedures and reports Working knowledge of QuickBooks software advantageous Experience working with a Board of Trustees advantageous Understanding of Charity Commission and Companies House reporting requirements Project and/or professional services experience Understanding of Charity Law Experience of working in the not-for-profit sector Understanding and experience using the Charity Governance Code Experience in working with Charity SORP . click apply for full job details
Aug 22, 2026
Full time
Citizens Advice Stevenage is an ambitious and innovative member of the Citizens Advice network. We have expanded our services and offering to meet the increased demand in the area, doubling in size over the last few years. As a positive subsequence, we are looking for a Head of Finance & Business Support, who will become a core member of the Senior Leadership Team, responsible for overseeing the financial stewardship of Citizens Advice Stevenage. To lead on financial governance, business support operations, and compliance, ensuring the organization operates sustainably and meets all legal and regulatory obligations. The role is pivotal in safeguarding the charity's financial integrity, supporting strategic decision-making, and enabling effective service delivery. Financial Leadership Prepare, review, and present draft and final budgets for approval by the board, ensuring timely submission of financial information to the CEO and Trustee Board. Oversee financial reporting processes, ensuring accuracy, transparency, and compliance with regulatory standards, including variance analysis and annual balance sheets, ensuring timely submission of financial information to the CEO and Trustee Board. Manage the reserves policy, ensuring regular review and alignment with operational needs and financial risks. Identify and manage financial risks, ensuring integration into the organization's risk register and adherence to appropriate mitigations. Ensure that the day-to-day finance and back-office function is high performing and compliant, safeguarding effective and efficient financial management processes. To co-ordinate the proactive and timely dissemination of high-quality financial information to services, the CEO, and Board such as annual budgets, monthly management accounts, cash flow analysis, financial forecasting and monthly business performance figures. To ensure that the organisation has in place, robust and compliant financial systems and procedures; and that these are complied with by all budget holders, ensuring that any oversights are fully investigated and reported upwards as necessary. To lead on the preparation of statutory accounts, provide year end accounts, provide appropriate support and assistance to the organisation's auditors and delivery of recommendations arising from the Audit process. To ensure that all statutory returns are complete in a timely and effective manner, including those in relation to VAT, PAYE, NIC and SSP, and that appropriate compliance dates are met for the Charities Commission and Companies House. Oversee the transactions, activities and processes of the external payroll provider. To monitor and advise on current and future tax legislation, with a view to optimisation. To support service managers in the preparation of bids and contract negotiations and provide financial activity analysis and reports in line with specific project reporting requirements. To monitor, report and make recommendations regarding the Investment and Reserves Policy to the Board. To oversee the payroll function to ensure employees are paid in an accurate and timely manner. To monitor and control creditors and debtors, ensuring invoices are paid on time and the risk of bad debts is minimised. Compliance and Risk Management Ensure compliance with all applicable regulatory frameworks, including the Charity Commission, Companies House, FCA, ICO, and other relevant bodies. Maintain and regularly review financial systems, controls, and policies, ensuring they are effectively implemented and aligned with legal requirements. Conduct due diligence for pension, redundancy, and other liabilities, ensuring plans are in place for management and mitigation. Support the trustee board in understanding risks related to projects and contracts, providing assurance of compliance with funders' requirements. To lead on the Risk Management process, advising the CEO and managers on risk matters, and reviewing the risk register on a regular basis, reporting to the Board of Trustees. To check, amend and monitor the Financial Procedures Manual; reporting material breaches to the CEO and Board of Trustees, as required/in-line with governance. Working with the senior leadership team monitoring and updating Insurance matters as required, reporting to the CEO and Board of Trustees. Business Support Operations Lead on organisational business continuity planning, ensuring resilience during crises and alignment with the charity's objectives. Oversee the development, implementation, and review of key policies, ensuring they reflect legal obligations and organisational values. Manage IT systems and cybersecurity measures to protect organisational data and operations, ensuring compliance with standards such as Cyber Essentials. Strategic Contribution Provides proactive strategic financial advice and guidance to the Trustees and wider leadership team, monitoring and reporting on the financial performance against agreed targets, identified risks and key performance indicators. Provide financial and operational insights to inform strategic decision-making and long-term planning. Foster a culture of continuous improvement and financial accountability across the organisation. Funding strategy: Support the CEO and board to regularly review the sustainability of its income sources and their impact on achieving charitable purposes in the short, medium and longer term. Work with the CEO and Head of Impact and Development to prepare the funding strategy that should go beyond immediate budgetary considerations and look at the wider funding landscape. The organisation needs to understand potential emerging opportunities and the organisation's readiness to pursue them. Team and Stakeholder Engagement Build and maintain effective relationships with trustees, funders, regulators, and key stakeholders, to ensure that Citizens Advice Stevenage meets its financial, regulatory and legal obligations. Provide leadership and support to finance and business support teams, ensuring professional development and effective performance management. People management and development Develop and implement a culture of continuous learning that will equip and develop people to deliver outstanding delivery. Responsibility for the training and development plan for the Finance and Business Support ensuring it is in effective operation including maintaining records of training needs identified and training attended. Working with the rest of the leadership team ensure the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010. Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy. Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development. Person Specification ACA/ACCA/CIMA Qualified, CPE up to date. Strong financial management experience at a similar level within the charity/not for profit sector A proven track record of leading, developing and inspiring small teams Experience of strategic business & financial planning, forecasting and budget management. Sound experience of producing month-end management accounts and audited year-end financial accounts Experience of managing and using financial systems A working knowledge of relevant legislation (regulatory, legal and financial) in the context of a charitable organisation Experience of managing change and change programmes A track record of initiating, leading and managing associated risks Strong influencing, negotiating and collaborative working skills, with the ability to present complex financial information clearly and concisely in writing or verbally Confident IT skills; confident using Microsoft Office applications, especially Excel Experience designing and introducing new financial processes, procedures and reports Working knowledge of QuickBooks software advantageous Experience working with a Board of Trustees advantageous Understanding of Charity Commission and Companies House reporting requirements Project and/or professional services experience Understanding of Charity Law Experience of working in the not-for-profit sector Understanding and experience using the Charity Governance Code Experience in working with Charity SORP . click apply for full job details
Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it. The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world class engineering team, and deliver production grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real. You will own the AI strategy and delivery capability across a $200M+ technology portfolio spanning some of the most operationally complex domains in banking: KYC, fraud detection, wholesale lending operations, global reconciliations, cash management, payments control, non financial regulatory reporting, payroll, and international operations. The scale is significant, the problems are unsolved at this level of complexity, and the impact is direct - the solutions you build will influence how trillions of dollars in transactions flow daily, how regulatory risk is managed, and how Citi's operational infrastructure evolves over the next decade. Unlike a role at a pure play technology company, you will be solving AI challenges where failure has regulatory and systemic consequence - and where success reshapes the economics and resilience of critical global operations. The ambiguity is real, the stakes are high, and the opportunity for lasting impact is unmatched. This role reports directly to the Head of COO Technology. Responsibilities: AI Strategy & Platform Architecture: Define and own the multi year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone driven execution roadmap with measurable outcomes Develop architecture blueprints and end to end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end to end delivery of AI solutions across high complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human in the loop workflows, feedback loops, and production readiness criteria Manage cross functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on time, on budget execution Ensure all AI solutions meet production grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non technical audiences - including COO, CIO, and regulatory stakeholders Develop executive level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost to serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third party tooling, and outsourced delivery models Qualifications: Technological 15+ years of experience in Technology - Required Generative AI & LLM Engineering: Deep, hands on expertise in large language models including model selection, fine tuning, prompt engineering, retrieval augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design: Proven experience designing and deploying multi agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool use patterns, human in the loop workflows, and agentic safety at enterprise scale. AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership: training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker. Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores. Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents). Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems. Leadership & Delivery - Required 15+ years in technology, with a proven record of leading large scale engineering organizations through build out and transformation. 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams. Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept. Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI. Track record of operating effectively in matrixed, cross functional organizations at the intersection of technology and operations. Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting. Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny. Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level. Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable. You are equally credible in a deep technical architecture review and a board level strategy discussion. You attract, develop, and retain strong technical talent - engineers want to work for you because they grow. You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you. You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each. Education: Bachelors required; Master's in CS, AI/ML, or related field preferred. What success looks like: Establish the AI engineering team and operating model - hire and structure a high performing team with clear roles, responsibilities, and a strong culture. Deliver 3+ production grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction). Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology. Define and align the multi year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation. Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle. Why this role Scale that is rare click apply for full job details
Aug 21, 2026
Full time
Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it. The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world class engineering team, and deliver production grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real. You will own the AI strategy and delivery capability across a $200M+ technology portfolio spanning some of the most operationally complex domains in banking: KYC, fraud detection, wholesale lending operations, global reconciliations, cash management, payments control, non financial regulatory reporting, payroll, and international operations. The scale is significant, the problems are unsolved at this level of complexity, and the impact is direct - the solutions you build will influence how trillions of dollars in transactions flow daily, how regulatory risk is managed, and how Citi's operational infrastructure evolves over the next decade. Unlike a role at a pure play technology company, you will be solving AI challenges where failure has regulatory and systemic consequence - and where success reshapes the economics and resilience of critical global operations. The ambiguity is real, the stakes are high, and the opportunity for lasting impact is unmatched. This role reports directly to the Head of COO Technology. Responsibilities: AI Strategy & Platform Architecture: Define and own the multi year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone driven execution roadmap with measurable outcomes Develop architecture blueprints and end to end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end to end delivery of AI solutions across high complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human in the loop workflows, feedback loops, and production readiness criteria Manage cross functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on time, on budget execution Ensure all AI solutions meet production grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non technical audiences - including COO, CIO, and regulatory stakeholders Develop executive level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost to serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third party tooling, and outsourced delivery models Qualifications: Technological 15+ years of experience in Technology - Required Generative AI & LLM Engineering: Deep, hands on expertise in large language models including model selection, fine tuning, prompt engineering, retrieval augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design: Proven experience designing and deploying multi agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool use patterns, human in the loop workflows, and agentic safety at enterprise scale. AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership: training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker. Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores. Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents). Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems. Leadership & Delivery - Required 15+ years in technology, with a proven record of leading large scale engineering organizations through build out and transformation. 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams. Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept. Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI. Track record of operating effectively in matrixed, cross functional organizations at the intersection of technology and operations. Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting. Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny. Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level. Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable. You are equally credible in a deep technical architecture review and a board level strategy discussion. You attract, develop, and retain strong technical talent - engineers want to work for you because they grow. You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you. You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each. Education: Bachelors required; Master's in CS, AI/ML, or related field preferred. What success looks like: Establish the AI engineering team and operating model - hire and structure a high performing team with clear roles, responsibilities, and a strong culture. Deliver 3+ production grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction). Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology. Define and align the multi year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation. Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle. Why this role Scale that is rare click apply for full job details
Third Party Cyber Risk LeadApplylocations: UK - London ( St Botolph )time type: Full timeposted on: Posted Todayjob requisition id: 2026-628 Job Title: Third Party Cyber Risk Lead Reporting to: Cyber Governance Manager Direct Reports: None Position Type: Permanent Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC is one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients. About Operations Operations sits at the heart of TMHCC, we ensure the smooth running of all business processes - from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen. Operations is made up of 7 functions, this role sits within: IT We are the foundation for TMHCC's success - enabling the business to grow, compete, and innovate through technology, security, and solution design. From shaping strategy to delivering resilient operations, we ensure every capability is aligned to business value. Our inclusive and collaborative culture empowers everyone to explore ideas, solve meaningful challenges, and build fulfilling careers that make a real impact. Job Purpose: Reporting to the Cyber Governance Manager in the Business Information Security Office you will own and mature TMHCC International's third-party cyber risk management processes, streamlining processes as the vendor landscape grows. You will partner with internal teams such as Procurement and Legal to prioritise risk, remediate issues and deliver clear management information on cyber risk across the third-party portfolio. Key Responsibilities: Own, manage, and evolve the third-party security due diligence process for TMHCC International vendors, including onboarding and continuous monitoring. Establish and maintain a vendor criticality assessment process; Ensure the appropriate vendor due diligence and monitoring activities take place in accordance with vendor criticality. Own and maintain ongoing due diligence requirements for critical and high-risk suppliers in line with regulatory expectations, including DORA, NIS2, PRA and FCA requirements etc. Build MI and dashboards to showcase security due diligence and third-party risk management efforts for senior IT stakeholders and executives. Collaborate with IT, Procurement, and Legal teams to embed third party security risk management controls into the overall vendor risk management process. Ensure compliance with relevant industry regulations and standards (e.g., DORA, NIS2, CIS Controls, NIST, GDPR). Provide security guidance on third party due diligence, contract reviews, and other ad-hoc vendor security risk management queries. Create and maintain vendor security risk management documentation (including process documentation) and training materials. Stay current on emerging vendor security trends, tools, and technologies. Support the Cyber Governance Manager by providing metrics to the Divisional IT Risk Reporting and Dashboards. Escalate significant cyber risks and issues as they emerge to the Cyber Governance Manager and BISO for action or information. Performance Objectives: Develop a strong understanding on TMHCC's third party landscape and current organisational controls used within the vendor risk management process and take on responsibility for cyber third-party risk management. Identify gaps and improvement areas within the cyber third-party risk processes, develop plans to further mature cyber security controls within this area, and own the implementation of these plans going forward. Skills and Experience Specification: Essential: Experience in cyber/information security risk roles with a focus on third-party/vendor risk management. Bachelor's degree in information security, Technology Risk Management or a related field. Relevant professional certifications such as CISSP, CISM, CRISC, ISO 27001 Lead Implementer/Lead Auditor. Experience in regulated industries, implementing relevant regulations and expectations for third-party security risk management. Proven experience designing, running, and improving vendor security due diligence processes. Strong knowledge of security assurance certifications and assessments maintained by vendors (e.g., ISO 27001, SOC 2, CSA STAR/CAIQ, vendor security questionnaires) Deep understanding of and ability to articulate the risk associated with vendor risk posture to both technical and non-technical stakeholders. Ability to coordinate and chair regular meetings and workshops with multiple stakeholders to provide guidance, collaboration and oversight of third-party security risk management initiatives. Confidence in presenting information and acting as a source of SME knowledge and guidance. Analytical, conceptual thinking, planning and execution skills. Ability to drive improvements and take charge of initiatives, backed with excellent coordination strength as well as assertiveness. Results-orientated and able to manage to measurable targets and desired outcomes. A passion to champion a cyber security culture and continuous learning of latest cyber threat trends. Strong communication skills with the ability to explain complex security issues to non-technical stakeholders. Desirable: Experience with third party risk management platforms or GRC tooling. Capability and experience in building actionable MI and dashboards (e.g. using Power BI) and turning data into clear decisions and narratives. Experience of the Specialty and Lloyd's/Companies market insurance industry. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies. success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We're always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.
Aug 21, 2026
Full time
Third Party Cyber Risk LeadApplylocations: UK - London ( St Botolph )time type: Full timeposted on: Posted Todayjob requisition id: 2026-628 Job Title: Third Party Cyber Risk Lead Reporting to: Cyber Governance Manager Direct Reports: None Position Type: Permanent Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC is one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients. About Operations Operations sits at the heart of TMHCC, we ensure the smooth running of all business processes - from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen. Operations is made up of 7 functions, this role sits within: IT We are the foundation for TMHCC's success - enabling the business to grow, compete, and innovate through technology, security, and solution design. From shaping strategy to delivering resilient operations, we ensure every capability is aligned to business value. Our inclusive and collaborative culture empowers everyone to explore ideas, solve meaningful challenges, and build fulfilling careers that make a real impact. Job Purpose: Reporting to the Cyber Governance Manager in the Business Information Security Office you will own and mature TMHCC International's third-party cyber risk management processes, streamlining processes as the vendor landscape grows. You will partner with internal teams such as Procurement and Legal to prioritise risk, remediate issues and deliver clear management information on cyber risk across the third-party portfolio. Key Responsibilities: Own, manage, and evolve the third-party security due diligence process for TMHCC International vendors, including onboarding and continuous monitoring. Establish and maintain a vendor criticality assessment process; Ensure the appropriate vendor due diligence and monitoring activities take place in accordance with vendor criticality. Own and maintain ongoing due diligence requirements for critical and high-risk suppliers in line with regulatory expectations, including DORA, NIS2, PRA and FCA requirements etc. Build MI and dashboards to showcase security due diligence and third-party risk management efforts for senior IT stakeholders and executives. Collaborate with IT, Procurement, and Legal teams to embed third party security risk management controls into the overall vendor risk management process. Ensure compliance with relevant industry regulations and standards (e.g., DORA, NIS2, CIS Controls, NIST, GDPR). Provide security guidance on third party due diligence, contract reviews, and other ad-hoc vendor security risk management queries. Create and maintain vendor security risk management documentation (including process documentation) and training materials. Stay current on emerging vendor security trends, tools, and technologies. Support the Cyber Governance Manager by providing metrics to the Divisional IT Risk Reporting and Dashboards. Escalate significant cyber risks and issues as they emerge to the Cyber Governance Manager and BISO for action or information. Performance Objectives: Develop a strong understanding on TMHCC's third party landscape and current organisational controls used within the vendor risk management process and take on responsibility for cyber third-party risk management. Identify gaps and improvement areas within the cyber third-party risk processes, develop plans to further mature cyber security controls within this area, and own the implementation of these plans going forward. Skills and Experience Specification: Essential: Experience in cyber/information security risk roles with a focus on third-party/vendor risk management. Bachelor's degree in information security, Technology Risk Management or a related field. Relevant professional certifications such as CISSP, CISM, CRISC, ISO 27001 Lead Implementer/Lead Auditor. Experience in regulated industries, implementing relevant regulations and expectations for third-party security risk management. Proven experience designing, running, and improving vendor security due diligence processes. Strong knowledge of security assurance certifications and assessments maintained by vendors (e.g., ISO 27001, SOC 2, CSA STAR/CAIQ, vendor security questionnaires) Deep understanding of and ability to articulate the risk associated with vendor risk posture to both technical and non-technical stakeholders. Ability to coordinate and chair regular meetings and workshops with multiple stakeholders to provide guidance, collaboration and oversight of third-party security risk management initiatives. Confidence in presenting information and acting as a source of SME knowledge and guidance. Analytical, conceptual thinking, planning and execution skills. Ability to drive improvements and take charge of initiatives, backed with excellent coordination strength as well as assertiveness. Results-orientated and able to manage to measurable targets and desired outcomes. A passion to champion a cyber security culture and continuous learning of latest cyber threat trends. Strong communication skills with the ability to explain complex security issues to non-technical stakeholders. Desirable: Experience with third party risk management platforms or GRC tooling. Capability and experience in building actionable MI and dashboards (e.g. using Power BI) and turning data into clear decisions and narratives. Experience of the Specialty and Lloyd's/Companies market insurance industry. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies. success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We're always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.
Head of IT Department: Information Technology Reporting to: CEO/ COO Direct Reports: IT Manager and IT Support Technicians Location: Manchester / UKMC & Unibridge Group locations Employment Type: Full-time Proposed Start Date: ASAP Working Pattern: 9am to 5pm / Monday to Friday About UKMC and Unibridge Group UK Management College (UKMC) and the wider Unibridge Group are committed to providing a high-quality educational experience supported by effective, reliable, secure and innovative technology. The Head of IT will provide strategic leadership and operational oversight of the Group's IT function, ensuring that technology infrastructure, systems, cybersecurity, IT service delivery, digital transformation and technology-enabled innovation meet the current and future needs of the organisation. The successful candidate will lead the IT team, manage the ITR Manager and IT Support Technicians, and work closely with the Group CEO, CEO UKMC, COO, Executive Leadership Team and other departments to ensure that IT is aligned with organisational priorities and supports the continued growth and development of UKMC and Unibridge Group. The Role The Head of IT will be responsible for the overall leadership, management and performance of the IT function across UKMC and Unibridge Group. The role combines strategic IT leadership, infrastructure management, cybersecurity, IT service management, systems development, AI automation, digital transformation, vendor management, staff technology training and team leadership. The postholder will establish and maintain a robust, secure and user-focused IT environment, ensuring that staff and students have access to the technology, systems and support required to operate effectively. The Head of IT will also provide expert advice to the Group CEO, CEO UKMC, COO, Executive Leadership Team and senior management on IT strategy, technology investment, cybersecurity, AI adoption, digital transformation, risk and business continuity. Key Responsibilities IT Strategy and Leadership Develop and implement a comprehensive IT strategy aligned with the strategic objectives of UKMC and Unibridge Group. Provide strategic advice and recommendations to the Group CEO, CEO UKMC, COO and senior leadership team on technology, infrastructure, cybersecurity, AI and digital transformation. Develop and maintain an IT roadmap covering infrastructure, systems, applications, cybersecurity, automation, AI and future technology requirements. Identify opportunities for technology to improve operational efficiency, staff productivity and the student experience. Lead the development of IT policies, procedures, standards and governance frameworks. Ensure that IT services are scalable and capable of supporting organisational growth. Establish appropriate IT performance indicators and regularly report on performance, risks and service improvements. Identify emerging technologies and assess their potential value to UKMC and Unibridge Group. IT Team Management Provide effective leadership and management of the IT department. Directly manage and support the ITR Manager and all IT Support Technicians. Define clear responsibilities, objectives and performance expectations for the IT team. Conduct regular one-to-one meetings, performance reviews and development discussions. Identify training and professional development requirements within the IT team. Ensure appropriate staffing levels and resource allocation across IT services. Promote a proactive, customer-focused and professional IT service culture. Manage workload, priorities and escalation processes across the IT function. Staff IT Training and Cybersecurity Awareness Develop and implement an organisation-wide IT training and awareness programme for staff. Ensure staff receive appropriate training when new IT systems, software, platforms or processes are introduced. Develop regular cybersecurity awareness training covering areas such as phishing, password security, multi-factor authentication, social engineering, data protection and safe use of technology. Conduct or coordinate regular cybersecurity awareness campaigns and simulated phishing exercises where appropriate. Ensure staff understand their responsibilities for protecting organisational, staff and student information. Monitor staff participation in mandatory IT and cybersecurity training and report completion levels to senior management. Develop guidance and training materials to support staff in using IT systems securely and effectively. Promote a culture of security awareness, responsible technology use and continuous learning across the organisation. IT Infrastructure and Systems Oversee the organisation's IT infrastructure, including networks, servers, endpoints, hardware, software and cloud services. Ensure systems are reliable, secure, appropriately maintained and fit for purpose. Oversee the installation, configuration, maintenance and replacement of IT hardware and software. Ensure appropriate monitoring of infrastructure and systems performance. Develop and maintain effective backup, disaster recovery and business continuity arrangements. Oversee IT asset management and lifecycle planning. Ensure IT systems are appropriately documented and maintained. Review and improve infrastructure to support multiple campuses, offices and operational locations. Cybersecurity and Information Security Lead the organisation's cybersecurity strategy and ensure appropriate security controls are implemented. Identify, assess and manage IT security risks and vulnerabilities. Ensure appropriate protection of organisational, staff and student information. Establish and maintain cybersecurity policies, procedures and controls. Oversee security monitoring, access controls, endpoint protection, authentication and other relevant security measures. Ensure appropriate response procedures are in place for cybersecurity incidents. Lead or coordinate investigations into significant IT security incidents. Promote cybersecurity awareness and good security practices across the organisation. Ensure IT practices support applicable data protection and information security requirements. Work with HR and senior management to ensure cybersecurity training and awareness requirements are incorporated into staff development and onboarding processes. IT Service Management Ensure the IT department provides an efficient, responsive and professional service to staff and students. Establish appropriate service standards, escalation procedures and response times. Monitor IT support performance, service levels and recurring issues. Identify opportunities to reduce recurring incidents and improve first-time resolution. Ensure appropriate ticketing and IT service management processes are followed. Develop a proactive approach to preventative maintenance and service improvement. Ensure major IT incidents are appropriately managed, communicated and escalated. AI, Automation and Digital Transformation Develop and implement an AI and automation strategy aligned with the wider business and IT strategy. Identify opportunities to use artificial intelligence, automation and emerging technologies to improve operational efficiency, productivity and service delivery. Assess business processes that could benefit from workflow automation, AI-enabled tools or system integration. Lead the evaluation, implementation and governance of appropriate AI technologies across UKMC and Unibridge Group. Establish appropriate controls for the responsible and secure use of AI, including data protection, access controls, confidentiality and information security. Work with departments across the organisation to identify practical opportunities for AI adoption and process automation. Support staff in understanding how AI and automation can be used effectively and responsibly within their roles. Develop guidance, training and awareness initiatives to support appropriate use of AI technologies. Monitor developments in AI and emerging technologies and advise senior management on opportunities, risks and potential investment. Lead technology-enabled transformation programmes designed to improve organisational processes, reduce manual administration and enhance the user experience. Ensure AI and automation projects are appropriately tested, documented and supported by change management and staff training. Measure the impact and benefits of AI, automation and digital transformation initiatives. Systems and Digital Transformation Evaluate existing systems and identify opportunities for improvement and automation. Lead or support the implementation of new technology platforms and IT systems. Ensure technology projects are appropriately planned, resourced and delivered. Work with internal stakeholders to understand business and operational requirements. Assess the impact of new technologies on existing systems and processes. Support digital transformation initiatives across UKMC and Unibridge Group. Ensure appropriate testing . click apply for full job details
Aug 14, 2026
Full time
Head of IT Department: Information Technology Reporting to: CEO/ COO Direct Reports: IT Manager and IT Support Technicians Location: Manchester / UKMC & Unibridge Group locations Employment Type: Full-time Proposed Start Date: ASAP Working Pattern: 9am to 5pm / Monday to Friday About UKMC and Unibridge Group UK Management College (UKMC) and the wider Unibridge Group are committed to providing a high-quality educational experience supported by effective, reliable, secure and innovative technology. The Head of IT will provide strategic leadership and operational oversight of the Group's IT function, ensuring that technology infrastructure, systems, cybersecurity, IT service delivery, digital transformation and technology-enabled innovation meet the current and future needs of the organisation. The successful candidate will lead the IT team, manage the ITR Manager and IT Support Technicians, and work closely with the Group CEO, CEO UKMC, COO, Executive Leadership Team and other departments to ensure that IT is aligned with organisational priorities and supports the continued growth and development of UKMC and Unibridge Group. The Role The Head of IT will be responsible for the overall leadership, management and performance of the IT function across UKMC and Unibridge Group. The role combines strategic IT leadership, infrastructure management, cybersecurity, IT service management, systems development, AI automation, digital transformation, vendor management, staff technology training and team leadership. The postholder will establish and maintain a robust, secure and user-focused IT environment, ensuring that staff and students have access to the technology, systems and support required to operate effectively. The Head of IT will also provide expert advice to the Group CEO, CEO UKMC, COO, Executive Leadership Team and senior management on IT strategy, technology investment, cybersecurity, AI adoption, digital transformation, risk and business continuity. Key Responsibilities IT Strategy and Leadership Develop and implement a comprehensive IT strategy aligned with the strategic objectives of UKMC and Unibridge Group. Provide strategic advice and recommendations to the Group CEO, CEO UKMC, COO and senior leadership team on technology, infrastructure, cybersecurity, AI and digital transformation. Develop and maintain an IT roadmap covering infrastructure, systems, applications, cybersecurity, automation, AI and future technology requirements. Identify opportunities for technology to improve operational efficiency, staff productivity and the student experience. Lead the development of IT policies, procedures, standards and governance frameworks. Ensure that IT services are scalable and capable of supporting organisational growth. Establish appropriate IT performance indicators and regularly report on performance, risks and service improvements. Identify emerging technologies and assess their potential value to UKMC and Unibridge Group. IT Team Management Provide effective leadership and management of the IT department. Directly manage and support the ITR Manager and all IT Support Technicians. Define clear responsibilities, objectives and performance expectations for the IT team. Conduct regular one-to-one meetings, performance reviews and development discussions. Identify training and professional development requirements within the IT team. Ensure appropriate staffing levels and resource allocation across IT services. Promote a proactive, customer-focused and professional IT service culture. Manage workload, priorities and escalation processes across the IT function. Staff IT Training and Cybersecurity Awareness Develop and implement an organisation-wide IT training and awareness programme for staff. Ensure staff receive appropriate training when new IT systems, software, platforms or processes are introduced. Develop regular cybersecurity awareness training covering areas such as phishing, password security, multi-factor authentication, social engineering, data protection and safe use of technology. Conduct or coordinate regular cybersecurity awareness campaigns and simulated phishing exercises where appropriate. Ensure staff understand their responsibilities for protecting organisational, staff and student information. Monitor staff participation in mandatory IT and cybersecurity training and report completion levels to senior management. Develop guidance and training materials to support staff in using IT systems securely and effectively. Promote a culture of security awareness, responsible technology use and continuous learning across the organisation. IT Infrastructure and Systems Oversee the organisation's IT infrastructure, including networks, servers, endpoints, hardware, software and cloud services. Ensure systems are reliable, secure, appropriately maintained and fit for purpose. Oversee the installation, configuration, maintenance and replacement of IT hardware and software. Ensure appropriate monitoring of infrastructure and systems performance. Develop and maintain effective backup, disaster recovery and business continuity arrangements. Oversee IT asset management and lifecycle planning. Ensure IT systems are appropriately documented and maintained. Review and improve infrastructure to support multiple campuses, offices and operational locations. Cybersecurity and Information Security Lead the organisation's cybersecurity strategy and ensure appropriate security controls are implemented. Identify, assess and manage IT security risks and vulnerabilities. Ensure appropriate protection of organisational, staff and student information. Establish and maintain cybersecurity policies, procedures and controls. Oversee security monitoring, access controls, endpoint protection, authentication and other relevant security measures. Ensure appropriate response procedures are in place for cybersecurity incidents. Lead or coordinate investigations into significant IT security incidents. Promote cybersecurity awareness and good security practices across the organisation. Ensure IT practices support applicable data protection and information security requirements. Work with HR and senior management to ensure cybersecurity training and awareness requirements are incorporated into staff development and onboarding processes. IT Service Management Ensure the IT department provides an efficient, responsive and professional service to staff and students. Establish appropriate service standards, escalation procedures and response times. Monitor IT support performance, service levels and recurring issues. Identify opportunities to reduce recurring incidents and improve first-time resolution. Ensure appropriate ticketing and IT service management processes are followed. Develop a proactive approach to preventative maintenance and service improvement. Ensure major IT incidents are appropriately managed, communicated and escalated. AI, Automation and Digital Transformation Develop and implement an AI and automation strategy aligned with the wider business and IT strategy. Identify opportunities to use artificial intelligence, automation and emerging technologies to improve operational efficiency, productivity and service delivery. Assess business processes that could benefit from workflow automation, AI-enabled tools or system integration. Lead the evaluation, implementation and governance of appropriate AI technologies across UKMC and Unibridge Group. Establish appropriate controls for the responsible and secure use of AI, including data protection, access controls, confidentiality and information security. Work with departments across the organisation to identify practical opportunities for AI adoption and process automation. Support staff in understanding how AI and automation can be used effectively and responsibly within their roles. Develop guidance, training and awareness initiatives to support appropriate use of AI technologies. Monitor developments in AI and emerging technologies and advise senior management on opportunities, risks and potential investment. Lead technology-enabled transformation programmes designed to improve organisational processes, reduce manual administration and enhance the user experience. Ensure AI and automation projects are appropriately tested, documented and supported by change management and staff training. Measure the impact and benefits of AI, automation and digital transformation initiatives. Systems and Digital Transformation Evaluate existing systems and identify opportunities for improvement and automation. Lead or support the implementation of new technology platforms and IT systems. Ensure technology projects are appropriately planned, resourced and delivered. Work with internal stakeholders to understand business and operational requirements. Assess the impact of new technologies on existing systems and processes. Support digital transformation initiatives across UKMC and Unibridge Group. Ensure appropriate testing . click apply for full job details
Senior Engineering Manager - Cloud NetworkingApplylocations: Great Britain - Londontime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R6256 Senior Engineering Manager - Cloud Networking Overview "We operate at scale - billions of transactions, a global hybrid-cloud footprint, and the kind of network challenges that simply don't exist in smaller environments. If you care about reliability, automation, and making infrastructure disappear so product teams can focus on customers, this is the place." Why Join Us "This role sits at the intersection of deep technical networking and genuine people leadership. You'll own the roadmap, shape how we build our hybrid-cloud network, and grow a team that raises the bar for automation and operational excellence. If you believe a reliable, well-engineered network is the foundation that accelerates delivery across an entire organisation, let's talk." Hiring Manager, Cloud Platform AI-First Engineering at Mimecast Mimecast is an AI-First engineering organization. Our teams actively leverage AI-powered development tools across all facets of engineering, from code development to testing, documentation, and operations. We're looking for leaders who don't just use AI tools but champion their adoption and establish new ways of working.Our AI leadership extends beyond how we build to what we build. Our Mihra AI agent delivers 7x faster threat response for customers, and we're recognized as "Agents of Change" in Human Risk Management. Engineers here work at the intersection of cutting-edge AI tooling and AI-powered security products that protect organizations worldwide. What You'll Do Lead and grow the team. Hire, mentor, and develop a team of cloud network engineers. Foster a culture of ownership, technical rigor, and continuous improvement. Own engineering delivery. Plan, prioritise, execute, and communicate progress on cloud networking initiatives to stakeholders across the business. Drive the technical roadmap. Shape Mimecast's hybrid-cloud network architecture through design, deployment, capacity planning, and performance tuning. Be the escalation point. Serve as the senior technical escalation for complex network incidents and architectural decisions within the Cloud Networking team. Collaborate cross-functionally. Work with Architecture, Security, Platform, and Product Engineering teams to define network requirements and align on organisational objectives. Champion automation. Set the standard for infrastructure-as-code practices. Ensure the team builds scalable, intelligent, and repeatable network automation solutions. Manage people operations. Hiring, onboarding, performance management, career development, and retention. Establish engineering processes. Build and refine operational runbooks, reliability practices, and engineering processes to support a production-first culture. Represent the team. Participate in cross-functional leadership forums and contribute to broader engineering strategy. Own vendor and budget management. Manage commercial relationships for networking hardware, software, and services - including procurement, licence renewals, vendor performance evaluation, budgeting, forecasting, and cost optimisation. What You'll Bring Significant experience managing or leading engineering teams operating large-scale production and hybrid-cloud network environments. Solid understanding of advanced networking: routing, switching, firewalls, and load balancers at scale. Strong technical grounding in AWS networking services in large distributed production environments - Direct Connect, Transit Gateway, VPCs, ALB/NLB, auto-scaling groups, security groups, RAM, IAM. Familiarity with infrastructure-as-code tools such as Terraform, with the judgement to set standards for their use across the team. Demonstrated ability to hire, develop, and retain strong engineering talent. Track record of delivering complex infrastructure projects on time, managing trade-offs between reliability, velocity, and cost. Outstanding communication and collaboration skills, with the ability to translate technical complexity for non-technical stakeholders. Experience managing engineering budgets and vendor relationships, including procurement, contract negotiation, and cost-benefit analysis for networking infrastructure and tooling. Relevant degree or equivalent experience. Networking certifications (JNCIA, CCNA, AWS Advanced Networking) or equivalent depth of knowledge are a plus. What Sets You Apart You have led teams through significant networking transformation projects. You combine hands-on technical credibility with a genuine focus on people leadership and team health. You are passionate about NetDevOps and stay current with emerging technologies in cloud networking and automation. You have a relentless focus on customer outcomes. Every network decision is measured against its impact on performance and the end-user experience. You see the network as an enabler, delivering the platform that engineering teams need to ship product faster. What We Bring A cybersecurity company operating at genuine global scale. Your work protects tens of thousands of organisations and their people. A Cloud Platform organisation that values engineering excellence, automation, and doing things properly. Competitive compensation as part of a broader total rewards package including equity, benefits, and wellbeing programmes. Investment in your development through training and access to cloud and networking technologies. A collaborative culture where technical credibility matters. Career Growth Opportunities Shape the future of hybrid-cloud networking at a company investing heavily in its cloud transformation. Build deep expertise across private data centre, AWS, and emerging cloud networking technologies. Grow into broader engineering leadership roles. Develop commercial and vendor management skills alongside your technical leadership. Manager's Working Style & Team's Purpose The Cloud Networking team exists to make the network an enabler, not a bottleneck. The team's purpose is to deliver a platform so reliable, performant, and well-abstracted that Product and Engineering teams across Mimecast can ship faster and deliver more for customers. Day to day, you'll split your time between people leadership and technical leadership. You'll work closely with peer engineering managers in Cloud Platform and with architects and security teams across the organisation. The expectation is hands-on technical credibility combined with a genuine focus on team health and individual growth. The base salary range for this position is £92,000 £138,000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly. Belonging at Mimecast Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course.We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.
Aug 12, 2026
Full time
Senior Engineering Manager - Cloud NetworkingApplylocations: Great Britain - Londontime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R6256 Senior Engineering Manager - Cloud Networking Overview "We operate at scale - billions of transactions, a global hybrid-cloud footprint, and the kind of network challenges that simply don't exist in smaller environments. If you care about reliability, automation, and making infrastructure disappear so product teams can focus on customers, this is the place." Why Join Us "This role sits at the intersection of deep technical networking and genuine people leadership. You'll own the roadmap, shape how we build our hybrid-cloud network, and grow a team that raises the bar for automation and operational excellence. If you believe a reliable, well-engineered network is the foundation that accelerates delivery across an entire organisation, let's talk." Hiring Manager, Cloud Platform AI-First Engineering at Mimecast Mimecast is an AI-First engineering organization. Our teams actively leverage AI-powered development tools across all facets of engineering, from code development to testing, documentation, and operations. We're looking for leaders who don't just use AI tools but champion their adoption and establish new ways of working.Our AI leadership extends beyond how we build to what we build. Our Mihra AI agent delivers 7x faster threat response for customers, and we're recognized as "Agents of Change" in Human Risk Management. Engineers here work at the intersection of cutting-edge AI tooling and AI-powered security products that protect organizations worldwide. What You'll Do Lead and grow the team. Hire, mentor, and develop a team of cloud network engineers. Foster a culture of ownership, technical rigor, and continuous improvement. Own engineering delivery. Plan, prioritise, execute, and communicate progress on cloud networking initiatives to stakeholders across the business. Drive the technical roadmap. Shape Mimecast's hybrid-cloud network architecture through design, deployment, capacity planning, and performance tuning. Be the escalation point. Serve as the senior technical escalation for complex network incidents and architectural decisions within the Cloud Networking team. Collaborate cross-functionally. Work with Architecture, Security, Platform, and Product Engineering teams to define network requirements and align on organisational objectives. Champion automation. Set the standard for infrastructure-as-code practices. Ensure the team builds scalable, intelligent, and repeatable network automation solutions. Manage people operations. Hiring, onboarding, performance management, career development, and retention. Establish engineering processes. Build and refine operational runbooks, reliability practices, and engineering processes to support a production-first culture. Represent the team. Participate in cross-functional leadership forums and contribute to broader engineering strategy. Own vendor and budget management. Manage commercial relationships for networking hardware, software, and services - including procurement, licence renewals, vendor performance evaluation, budgeting, forecasting, and cost optimisation. What You'll Bring Significant experience managing or leading engineering teams operating large-scale production and hybrid-cloud network environments. Solid understanding of advanced networking: routing, switching, firewalls, and load balancers at scale. Strong technical grounding in AWS networking services in large distributed production environments - Direct Connect, Transit Gateway, VPCs, ALB/NLB, auto-scaling groups, security groups, RAM, IAM. Familiarity with infrastructure-as-code tools such as Terraform, with the judgement to set standards for their use across the team. Demonstrated ability to hire, develop, and retain strong engineering talent. Track record of delivering complex infrastructure projects on time, managing trade-offs between reliability, velocity, and cost. Outstanding communication and collaboration skills, with the ability to translate technical complexity for non-technical stakeholders. Experience managing engineering budgets and vendor relationships, including procurement, contract negotiation, and cost-benefit analysis for networking infrastructure and tooling. Relevant degree or equivalent experience. Networking certifications (JNCIA, CCNA, AWS Advanced Networking) or equivalent depth of knowledge are a plus. What Sets You Apart You have led teams through significant networking transformation projects. You combine hands-on technical credibility with a genuine focus on people leadership and team health. You are passionate about NetDevOps and stay current with emerging technologies in cloud networking and automation. You have a relentless focus on customer outcomes. Every network decision is measured against its impact on performance and the end-user experience. You see the network as an enabler, delivering the platform that engineering teams need to ship product faster. What We Bring A cybersecurity company operating at genuine global scale. Your work protects tens of thousands of organisations and their people. A Cloud Platform organisation that values engineering excellence, automation, and doing things properly. Competitive compensation as part of a broader total rewards package including equity, benefits, and wellbeing programmes. Investment in your development through training and access to cloud and networking technologies. A collaborative culture where technical credibility matters. Career Growth Opportunities Shape the future of hybrid-cloud networking at a company investing heavily in its cloud transformation. Build deep expertise across private data centre, AWS, and emerging cloud networking technologies. Grow into broader engineering leadership roles. Develop commercial and vendor management skills alongside your technical leadership. Manager's Working Style & Team's Purpose The Cloud Networking team exists to make the network an enabler, not a bottleneck. The team's purpose is to deliver a platform so reliable, performant, and well-abstracted that Product and Engineering teams across Mimecast can ship faster and deliver more for customers. Day to day, you'll split your time between people leadership and technical leadership. You'll work closely with peer engineering managers in Cloud Platform and with architects and security teams across the organisation. The expectation is hands-on technical credibility combined with a genuine focus on team health and individual growth. The base salary range for this position is £92,000 £138,000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly. Belonging at Mimecast Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course.We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.
We are seeking a highly motivated and experienced Technology Managing Director to lead our Securities Finance Technology division. This senior leadership role is responsible for formulating and driving the strategy, development, and transformation of our Agency Lending and Collateral Technology platforms. The ideal candidate will have a proven track record of managing global development teams, driving large-scale modernization programs, and fostering a culture of innovation. You will be at the forefront of transforming our legacy systems into a modern, data-enabled, and microservices-based architecture to support our growing business needs. Key Responsibilities Technology Leadership & Strategy: Define and execute a comprehensive technology roadmap for the Agency Lending and Collateral Technology platforms, aligning with business goals and industry trends. Provide vision and leadership to a global team of software engineers, architects, and project managers. Champion the adoption of modern architecture patterns, including microservices, cloud-native development, and event-driven design. Drive the strategic transformation of monolithic applications into a resilient, scalable, and flexible microservices ecosystem. Application Development & Delivery: Define and execute an AI-first engineering strategy across front-end and back-end platforms, aligning technology direction with Citi's broader digital transformation priorities, and leading the group to make full use of AI-assisted software development. Oversee the end-to-end software development lifecycle (SDLC) for all applications within the Agency Lending and Collateral domains. Ensure the timely and high-quality delivery of new features, enhancements, and critical projects. Implement and enforce Agile and DevOps best practices to improve development velocity, quality, and team morale. Manage relationships with key stakeholders, including business heads, product owners, and infrastructure teams, to ensure alignment and transparency. Data Enablement & Analytics: Develop and implement a robust data strategy to unlock the value of our securities finance data. Architect and build data pipelines, data lakes, and analytical capabilities to support real-time reporting, business intelligence, and advanced analytics. Ensure data quality, governance, and security standards are met across all platforms. Promote a data-driven culture within the technology organization and the business. Team & Talent Management: Lead, mentor, and develop a high-performing, globally distributed technology team. Foster an inclusive and collaborative environment that encourages innovation, continuous learning, and professional growth. Manage resource allocation, budgeting, and vendor relationships to optimize team performance and control costs. Attract and retain top engineering talent. Risk & Resiliency: Ensure all applications are designed and operated with the highest levels of security, stability, and resiliency. Partner with enterprise infrastructure and cybersecurity teams to manage technology risk and ensure compliance with all regulatory and internal policies. Qualifications Experience: 15+ years of experience in software engineering and technology leadership, with a significant portion within the financial services industry. Minimum of 7 years in a leadership role managing large, global application development teams. Direct experience in Securities Finance, Agency Lending, or Collateral Management/Optimization is strongly preferred. Proven experience leading a successful, large-scale technology transformation from legacy systems to a microservices-based architecture. Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field. Desired Skills Technical Expertise: Deep understanding of modern architectural patterns, including microservices, APIs, event-driven architecture, and domain-driven design. Experience with cloud platforms and containerization technologies. Strong knowledge of modern programming languages (e.g., Java), database technologies (Oracle, MSSQL), and messaging systems (e.g., Kafka). Expertise in building and scaling data-intensive applications and data analytics platforms. Leadership & Management: Exceptional leadership and communication skills, with the ability to influence and inspire teams and stakeholders at all levels. Strategic thinker with a demonstrated ability to translate business needs into a clear technology vision and an executable plan. Strong financial acumen and experience managing significant budgets and vendor contracts. Industry Knowledge: In-depth knowledge of the securities finance lifecycle, including trade capture, inventory management, collateral optimization, and settlement. Familiarity with regulatory requirements in the securities finance space (e.g., SFTR). Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Aug 11, 2026
Full time
We are seeking a highly motivated and experienced Technology Managing Director to lead our Securities Finance Technology division. This senior leadership role is responsible for formulating and driving the strategy, development, and transformation of our Agency Lending and Collateral Technology platforms. The ideal candidate will have a proven track record of managing global development teams, driving large-scale modernization programs, and fostering a culture of innovation. You will be at the forefront of transforming our legacy systems into a modern, data-enabled, and microservices-based architecture to support our growing business needs. Key Responsibilities Technology Leadership & Strategy: Define and execute a comprehensive technology roadmap for the Agency Lending and Collateral Technology platforms, aligning with business goals and industry trends. Provide vision and leadership to a global team of software engineers, architects, and project managers. Champion the adoption of modern architecture patterns, including microservices, cloud-native development, and event-driven design. Drive the strategic transformation of monolithic applications into a resilient, scalable, and flexible microservices ecosystem. Application Development & Delivery: Define and execute an AI-first engineering strategy across front-end and back-end platforms, aligning technology direction with Citi's broader digital transformation priorities, and leading the group to make full use of AI-assisted software development. Oversee the end-to-end software development lifecycle (SDLC) for all applications within the Agency Lending and Collateral domains. Ensure the timely and high-quality delivery of new features, enhancements, and critical projects. Implement and enforce Agile and DevOps best practices to improve development velocity, quality, and team morale. Manage relationships with key stakeholders, including business heads, product owners, and infrastructure teams, to ensure alignment and transparency. Data Enablement & Analytics: Develop and implement a robust data strategy to unlock the value of our securities finance data. Architect and build data pipelines, data lakes, and analytical capabilities to support real-time reporting, business intelligence, and advanced analytics. Ensure data quality, governance, and security standards are met across all platforms. Promote a data-driven culture within the technology organization and the business. Team & Talent Management: Lead, mentor, and develop a high-performing, globally distributed technology team. Foster an inclusive and collaborative environment that encourages innovation, continuous learning, and professional growth. Manage resource allocation, budgeting, and vendor relationships to optimize team performance and control costs. Attract and retain top engineering talent. Risk & Resiliency: Ensure all applications are designed and operated with the highest levels of security, stability, and resiliency. Partner with enterprise infrastructure and cybersecurity teams to manage technology risk and ensure compliance with all regulatory and internal policies. Qualifications Experience: 15+ years of experience in software engineering and technology leadership, with a significant portion within the financial services industry. Minimum of 7 years in a leadership role managing large, global application development teams. Direct experience in Securities Finance, Agency Lending, or Collateral Management/Optimization is strongly preferred. Proven experience leading a successful, large-scale technology transformation from legacy systems to a microservices-based architecture. Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field. Desired Skills Technical Expertise: Deep understanding of modern architectural patterns, including microservices, APIs, event-driven architecture, and domain-driven design. Experience with cloud platforms and containerization technologies. Strong knowledge of modern programming languages (e.g., Java), database technologies (Oracle, MSSQL), and messaging systems (e.g., Kafka). Expertise in building and scaling data-intensive applications and data analytics platforms. Leadership & Management: Exceptional leadership and communication skills, with the ability to influence and inspire teams and stakeholders at all levels. Strategic thinker with a demonstrated ability to translate business needs into a clear technology vision and an executable plan. Strong financial acumen and experience managing significant budgets and vendor contracts. Industry Knowledge: In-depth knowledge of the securities finance lifecycle, including trade capture, inventory management, collateral optimization, and settlement. Familiarity with regulatory requirements in the securities finance space (e.g., SFTR). Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Lead Data Product ManagerApplylocations: London York Roadtime type: Full timeposted on: Posted 6 Days Agojob requisition id: R198483, United Kingdom Job Family Group: Trading Jobs Worker Type: Regular Posting Start Date: July 23, 2026 Business Unit: Trading and Supply Experience Level: Experienced Professionals Job Description: What's the role As a Lead Data Product Manager, within the Shell Energy Chief Data Office (CDO) organisation, you will own the business-led data product strategy, acquisition design and delivery for Shell Energy Trading & Supply. The role is accountable for translating trading, risk, finance and operations needs into high-value data products, define onboarding priorities, data contracts, target-state designs and adoption outcomes. Working in partnership with Shell's Information & Digital Technology (IDT) group, you will provide deep commodities data context, business design authority and knowledge to ensure engineered solutions are fit for trading use and deliver measurable business value. What you'll be doing Own business-led data product strategy, acquisition design and ingestion priorities Define the business target state and product roadmap for source onboarding, data acquisition priorities, data contracts, schemas, controls and service expectations across trading, risk, finance and operations. Provide product and design authority on what the data product needs to do for the business, including usability, quality, timeliness, lineage, adoption, control requirements and measurable value delivery. Partner with IDT to ensure technical designs on Azure data platforms are fit for purpose, while maintaining clear separation between business design ownership and IDT-led engineering build, infrastructure, cyber and operational run. Industrialise onboarding of sources such as ETRM/Endur, Trayport, market data vendors, SAP and operational data feeds through clear product requirements, SLAs, observability needs, runbook expectations and adoption measures. Translate business context into product outcomes and engineered delivery Bring deep commodities data knowledge across trading lifecycles, market data, reference data, ETRM workflows and risk/finance dependencies to shape practical, commercially relevant solutions. Translate trading desk, risk, operations and finance needs into a prioritised product backlog, clear epics/stories, acceptance criteria and value measures that IDT and engineering teams can deliver against. Contribute to and challenge designs constructively, shaping best practice and partnering with IDT accountabilities for engineering delivery, platform operations or solution architecture ownership. Partner with Product Owners, Business Interface, Solution/Data Architects and IDT delivery leads to align business requirements, data models, master data standards, prioritisation, adoption and delivery plans. Go to Data Manager responsibilities for the domain Steward business data definitions, ownership, lineage, metadata, quality KPIs, access requirements and product adoption metrics; chair data change forums and ensure decisions are grounded in commodities trading context. Apply Shell's technical information & data lifecycle: register, receive, set up/load, update/maintain, publish/archive or dispose; uphold audit trail and records management. Maintain clear decision rights between business SME data ownership and IDT technical delivery, ensuring requirements, controls and acceptance criteria are agreed before build and evidenced at handover. Shape product capacity plans, skills roadmap and vendor contributions; foster a culture of safety, compliance, customer focus and continuous improvement. Operate reliably & safely Oversee resilience, recoverability and cyber hygiene; meet controls for data privacy, confidentiality and regulatory obligations in trading (e.g., REMIT/EMIR, privacy). Drive incident, change & problem management; measure and report service health and user satisfaction. What you bring Deep commodities data knowledge, ideally within energy trading, including ETRM/Endur workflows, market data, reference data, trade lifecycle, risk, finance and operations data dependencies. Proven ability to translate business needs into data product designs, requirements, data contracts, controls, prioritised backlogs and adoption outcomes that engineering teams can execute. Strong product and technical judgement across modern data platforms, ingestion patterns, APIs, streaming/batch, schema management, CDC, metadata, lineage and data quality, with the ability to assess what good looks like. Experience leading cross-functional product delivery through Product Owners, architects, engineers and business SMEs; comfortable shaping acceptance criteria, priorities, value measures and handover into production. Practical exposure to Azure data services, Databricks, SQL, Python/Spark, event-based integration and DevOps practices; hands-on engineering experience is beneficial. Degree in a relevant discipline or equivalent experience; Azure Data Engineer, Databricks or data governance certifications are a plus. What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Benefit from a range of flexible working options. Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes.We are committed to attracting a broader and more diverse pool of candidates. If this position doesn't feel like the perfect fit for your qualifications right now, we'd still love to hear from you.Shell is working to advance an inclusive, psychologically safe and accessible environment where people with disabilities can excel. If you require any accommodations or accessibility adjustments (e.g. assistive technology, communication support, or other) during the application or interview process, please let us know when prompted in your application. We strive to ensure that our process and workplace is accessible to everyone and are dedicated to making reasonable adjustments to support your needs. Shell in The United Kingdom Shell UK remains one of the North Sea's biggest producers, supplying around 10% of the UK's total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.- DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
Jul 31, 2026
Full time
Lead Data Product ManagerApplylocations: London York Roadtime type: Full timeposted on: Posted 6 Days Agojob requisition id: R198483, United Kingdom Job Family Group: Trading Jobs Worker Type: Regular Posting Start Date: July 23, 2026 Business Unit: Trading and Supply Experience Level: Experienced Professionals Job Description: What's the role As a Lead Data Product Manager, within the Shell Energy Chief Data Office (CDO) organisation, you will own the business-led data product strategy, acquisition design and delivery for Shell Energy Trading & Supply. The role is accountable for translating trading, risk, finance and operations needs into high-value data products, define onboarding priorities, data contracts, target-state designs and adoption outcomes. Working in partnership with Shell's Information & Digital Technology (IDT) group, you will provide deep commodities data context, business design authority and knowledge to ensure engineered solutions are fit for trading use and deliver measurable business value. What you'll be doing Own business-led data product strategy, acquisition design and ingestion priorities Define the business target state and product roadmap for source onboarding, data acquisition priorities, data contracts, schemas, controls and service expectations across trading, risk, finance and operations. Provide product and design authority on what the data product needs to do for the business, including usability, quality, timeliness, lineage, adoption, control requirements and measurable value delivery. Partner with IDT to ensure technical designs on Azure data platforms are fit for purpose, while maintaining clear separation between business design ownership and IDT-led engineering build, infrastructure, cyber and operational run. Industrialise onboarding of sources such as ETRM/Endur, Trayport, market data vendors, SAP and operational data feeds through clear product requirements, SLAs, observability needs, runbook expectations and adoption measures. Translate business context into product outcomes and engineered delivery Bring deep commodities data knowledge across trading lifecycles, market data, reference data, ETRM workflows and risk/finance dependencies to shape practical, commercially relevant solutions. Translate trading desk, risk, operations and finance needs into a prioritised product backlog, clear epics/stories, acceptance criteria and value measures that IDT and engineering teams can deliver against. Contribute to and challenge designs constructively, shaping best practice and partnering with IDT accountabilities for engineering delivery, platform operations or solution architecture ownership. Partner with Product Owners, Business Interface, Solution/Data Architects and IDT delivery leads to align business requirements, data models, master data standards, prioritisation, adoption and delivery plans. Go to Data Manager responsibilities for the domain Steward business data definitions, ownership, lineage, metadata, quality KPIs, access requirements and product adoption metrics; chair data change forums and ensure decisions are grounded in commodities trading context. Apply Shell's technical information & data lifecycle: register, receive, set up/load, update/maintain, publish/archive or dispose; uphold audit trail and records management. Maintain clear decision rights between business SME data ownership and IDT technical delivery, ensuring requirements, controls and acceptance criteria are agreed before build and evidenced at handover. Shape product capacity plans, skills roadmap and vendor contributions; foster a culture of safety, compliance, customer focus and continuous improvement. Operate reliably & safely Oversee resilience, recoverability and cyber hygiene; meet controls for data privacy, confidentiality and regulatory obligations in trading (e.g., REMIT/EMIR, privacy). Drive incident, change & problem management; measure and report service health and user satisfaction. What you bring Deep commodities data knowledge, ideally within energy trading, including ETRM/Endur workflows, market data, reference data, trade lifecycle, risk, finance and operations data dependencies. Proven ability to translate business needs into data product designs, requirements, data contracts, controls, prioritised backlogs and adoption outcomes that engineering teams can execute. Strong product and technical judgement across modern data platforms, ingestion patterns, APIs, streaming/batch, schema management, CDC, metadata, lineage and data quality, with the ability to assess what good looks like. Experience leading cross-functional product delivery through Product Owners, architects, engineers and business SMEs; comfortable shaping acceptance criteria, priorities, value measures and handover into production. Practical exposure to Azure data services, Databricks, SQL, Python/Spark, event-based integration and DevOps practices; hands-on engineering experience is beneficial. Degree in a relevant discipline or equivalent experience; Azure Data Engineer, Databricks or data governance certifications are a plus. What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Benefit from a range of flexible working options. Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes.We are committed to attracting a broader and more diverse pool of candidates. If this position doesn't feel like the perfect fit for your qualifications right now, we'd still love to hear from you.Shell is working to advance an inclusive, psychologically safe and accessible environment where people with disabilities can excel. If you require any accommodations or accessibility adjustments (e.g. assistive technology, communication support, or other) during the application or interview process, please let us know when prompted in your application. We strive to ensure that our process and workplace is accessible to everyone and are dedicated to making reasonable adjustments to support your needs. Shell in The United Kingdom Shell UK remains one of the North Sea's biggest producers, supplying around 10% of the UK's total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.- DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
Goldman Sachs Group, Inc.
Birmingham, Staffordshire
Internal Audit, Asset & Wealth Management Technology Audit, Vice President, Birmingham Birmingham, West Midlands, England, United Kingdom Job Description In Internal Audit, we ensure that Goldman Sachs maintains effective controls by assessing the reliability of financial reports, monitoring the firm's compliance with laws and regulations, and advising management on developing smart control solutions. Our group has unique insight on the financial industry and its products and operations. We're looking for detail oriented team players who have an interest in financial markets and want to gain insight into the firm's operations and control processes. What We Do As the third line of defense, Internal Audit's mission is to independently assess the firm's internal control structure, including the firm's governance processes and controls, risk management and capital and anti financial crime frameworks, raise awareness of control risk, and monitor the implementation of management's control measures. In doing so, internal Audit: Communicates and reports on the effectiveness of the firm's governance, risk management and controls that mitigate current and evolving risk Raises awareness of control risk Assesses the firm's control culture and conduct risks Monitors management's implementation of control measures Goldman Sachs Internal Audit comprises individuals from diverse backgrounds including chartered accountants, developers, risk management professionals, cybersecurity professionals, and data scientists. We are organized into global teams comprising business and technology auditors to cover all of the firm's businesses and functions, including global banking & markets, asset & wealth management, risk management, finance, cyber security and technology risk, and engineering. Who We Look For Goldman Sachs internal auditors demonstrate strong risk and control mindsets, possess analytical skills, exercise professional skepticism and are able to challenge and discuss effectively with management on risks and control measures. We look for individuals who enjoy learning about audit, businesses and functions, have innovative and creative mindsets to adopt analytical techniques to enhance audit processes, build relationships, and are able to evolve and thrive in a fast paced global environment. Asset & Wealth Management covers the firm's Wealth Management, Public and Private Asset Management businesses. As a Technology Auditor, you will be involved in providing assurance on the integrity and quality of data used for the purposes of portfolio construction and management, deal workflows, investment research flows, reporting for internal and regulatory purposes, application stability, system operations along with other general technology controls. As part of the third line of defense, you will be involved in independently assessing the firm's overall control environment, and communicating the results to the firm's local and global management on the effectiveness of the firm's controls that mitigate current and emerging risks, and monitoring the management's implementation of control measures. In doing so, you are supporting the provision of independent, objective and timely assurance around the firm's internal control structure, and supporting the Audit Committee, the Board of Directors and Risk Committee in fulfilling their oversight responsibilities. For each assigned review you will report to an experienced project manager. You will be expected to: Assist/lead the risk assessment, scoping and planning of reviews. Assist/lead the execution of the reviews. Specifically focusing on the following: Analyze the design of controls around the underlying system architecture in the context of information technology controls and its impact on the business. Analyze the business and technology processes to evaluate the design and effectiveness of the relevant technology controls by designing and executing tests to validate identified system control features, which may require data analysis, code inspection and re performance of system processes. Document the results of the test steps executed within the Internal Audit workflow application as per the departmental guidelines. Assist in/lead the vetting of audit observations. Assist in/lead the tracking, monitoring and recording of remediation of risks identified in reviews. Qualifications BE/B Tech/MCA/MBA/MS in Information Systems or equivalent University degree in technology Minimum 8 years of experience in technology audit focusing on Financial Services Technology audit. Technology audit skills including an understanding of: System architecture, with high level understanding of databases, operating systems and messaging Prior experience of testing automated IT application controls System Development / Programming Languages System Architecture (Distributed/Messaging, Cloud, emerging technologies) Operating Systems and databases Data analysis skills (SQL, ACL, or similar tools) Application security principles System development lifecycle (SDLC) Management, monitoring and operations of technology (backups, change management, system monitoring, incident/problem management) Business continuity planning and disaster recovery design and implementation Security within the software development lifecycle Ability to review code (object oriented programming languages) Experience in managing audit engagements or technology projects Relevant Certification or industry accreditation (CISA, CISSP, etc.) Ability to work effectively across a large global audit team, understanding the team's role in the overall strategy of the firm Strong written and verbal communication skills a must; strong interpersonal skills essential. Requirement for frequent interaction with technology management Must be able to multitask while managing both timelines and workload Experience with AI, Data Analytics tools and techniques Audit experience in Cloud and other emerging technologies About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Job Info Job Identification 164888 Job Category Vice President Posting Date 03/09/2026, 05:25 PM Locations Birmingham, West Midlands, England, United Kingdom
Jul 31, 2026
Full time
Internal Audit, Asset & Wealth Management Technology Audit, Vice President, Birmingham Birmingham, West Midlands, England, United Kingdom Job Description In Internal Audit, we ensure that Goldman Sachs maintains effective controls by assessing the reliability of financial reports, monitoring the firm's compliance with laws and regulations, and advising management on developing smart control solutions. Our group has unique insight on the financial industry and its products and operations. We're looking for detail oriented team players who have an interest in financial markets and want to gain insight into the firm's operations and control processes. What We Do As the third line of defense, Internal Audit's mission is to independently assess the firm's internal control structure, including the firm's governance processes and controls, risk management and capital and anti financial crime frameworks, raise awareness of control risk, and monitor the implementation of management's control measures. In doing so, internal Audit: Communicates and reports on the effectiveness of the firm's governance, risk management and controls that mitigate current and evolving risk Raises awareness of control risk Assesses the firm's control culture and conduct risks Monitors management's implementation of control measures Goldman Sachs Internal Audit comprises individuals from diverse backgrounds including chartered accountants, developers, risk management professionals, cybersecurity professionals, and data scientists. We are organized into global teams comprising business and technology auditors to cover all of the firm's businesses and functions, including global banking & markets, asset & wealth management, risk management, finance, cyber security and technology risk, and engineering. Who We Look For Goldman Sachs internal auditors demonstrate strong risk and control mindsets, possess analytical skills, exercise professional skepticism and are able to challenge and discuss effectively with management on risks and control measures. We look for individuals who enjoy learning about audit, businesses and functions, have innovative and creative mindsets to adopt analytical techniques to enhance audit processes, build relationships, and are able to evolve and thrive in a fast paced global environment. Asset & Wealth Management covers the firm's Wealth Management, Public and Private Asset Management businesses. As a Technology Auditor, you will be involved in providing assurance on the integrity and quality of data used for the purposes of portfolio construction and management, deal workflows, investment research flows, reporting for internal and regulatory purposes, application stability, system operations along with other general technology controls. As part of the third line of defense, you will be involved in independently assessing the firm's overall control environment, and communicating the results to the firm's local and global management on the effectiveness of the firm's controls that mitigate current and emerging risks, and monitoring the management's implementation of control measures. In doing so, you are supporting the provision of independent, objective and timely assurance around the firm's internal control structure, and supporting the Audit Committee, the Board of Directors and Risk Committee in fulfilling their oversight responsibilities. For each assigned review you will report to an experienced project manager. You will be expected to: Assist/lead the risk assessment, scoping and planning of reviews. Assist/lead the execution of the reviews. Specifically focusing on the following: Analyze the design of controls around the underlying system architecture in the context of information technology controls and its impact on the business. Analyze the business and technology processes to evaluate the design and effectiveness of the relevant technology controls by designing and executing tests to validate identified system control features, which may require data analysis, code inspection and re performance of system processes. Document the results of the test steps executed within the Internal Audit workflow application as per the departmental guidelines. Assist in/lead the vetting of audit observations. Assist in/lead the tracking, monitoring and recording of remediation of risks identified in reviews. Qualifications BE/B Tech/MCA/MBA/MS in Information Systems or equivalent University degree in technology Minimum 8 years of experience in technology audit focusing on Financial Services Technology audit. Technology audit skills including an understanding of: System architecture, with high level understanding of databases, operating systems and messaging Prior experience of testing automated IT application controls System Development / Programming Languages System Architecture (Distributed/Messaging, Cloud, emerging technologies) Operating Systems and databases Data analysis skills (SQL, ACL, or similar tools) Application security principles System development lifecycle (SDLC) Management, monitoring and operations of technology (backups, change management, system monitoring, incident/problem management) Business continuity planning and disaster recovery design and implementation Security within the software development lifecycle Ability to review code (object oriented programming languages) Experience in managing audit engagements or technology projects Relevant Certification or industry accreditation (CISA, CISSP, etc.) Ability to work effectively across a large global audit team, understanding the team's role in the overall strategy of the firm Strong written and verbal communication skills a must; strong interpersonal skills essential. Requirement for frequent interaction with technology management Must be able to multitask while managing both timelines and workload Experience with AI, Data Analytics tools and techniques Audit experience in Cloud and other emerging technologies About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Job Info Job Identification 164888 Job Category Vice President Posting Date 03/09/2026, 05:25 PM Locations Birmingham, West Midlands, England, United Kingdom
Job Description Role Title: Network Infrastructure Specialist / Assoc Manager Location: London Salary: Competitive salary and package dependent on experience Career Level: Specialist / Associate Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for its inclusion in and diversity in business performance. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO Network Infrastructure Specialist/Associate Manager We are seeking a highly skilled and experiencedNetwork Analyst/Architectto join our dynamic IT team. The ideal candidate will play a crucial role in designing, implementing, and optimizing our enterprise network infrastructure, with a strong focus on cloud networking, automation techniques, and traditional network architectures. You will be responsible for ensuring the seamless integration of cloud-based and on-premise networking technologies, driving performance, scalability, and security across the entire network environment. This position demands a forward-thinking professional who can lead in developing innovative solutions while maintaining and improving our current systems. You will collaborate with IT colleagues, external vendors, and key business stakeholders to ensure that the network infrastructure aligns with our organization's strategic goals and technology initiatives. Qualification Key Responsibilities Design, Implement, and Manage Network Infrastructure Lead the design and deployment of robust, scalable, and high-performing network architectures, including LAN, WAN, WiFi, and cloud networking solutions. Expertise in routing, switching, and network segmentation to support business operations across multiple sites and cloud environments. Design and implement secure network architectures to meet the evolving needs of a hybrid cloud environment. Cloud Networking Expertise Architect and manage cloud-based network solutions (e.g., AWS, Azure, GCP) to support a range of applications and workloads. Ensure high availability and performance of network services in cloud environments, leveraging virtual network functions, VPNs, and direct connections. Design cloud-to-cloud and hybrid cloud architectures with a focus on security and cost optimization. Automation and Scripting Leverage automation tools and scripting (e.g., Ansible, Python, Terraform) to enhance network deployment, configuration management, and ongoing network operations. Develop network automation strategies to improve efficiency, reduce human error, and minimize downtime. Collaborate with DevOps teams to integrate network automation within broader infrastructure-as-code (IaC) practices. Network Monitoring and Troubleshooting Continuously monitor and analyze network performance using various network management tools, identifying and resolving network issues to ensure uptime and stability. Provide proactive troubleshooting for complex networking issues, ensuring minimal disruption to business operations. Security and Compliance Implement and enforce network security policies and procedures to safeguard the integrity and confidentiality of organizational data. Ensure compliance with industry standards, including NIST, PCI-DSS, and GDPR, by enforcing firewall, VPN, and other security measures. Collaboration and Leadership Work closely with cross-functional teams, including cybersecurity, cloud architects, systems engineers, and external vendors to optimize network operations. Mentor junior network engineers and provide technical leadership on large-scale network projects. Experience with Artificially Intelligence and its application/use on Networkling infrastructure Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We are proud to be consistently recognized as one of the World's Best Workplaces. Join Accenture to work at the heart of change. Visit .
Jul 30, 2026
Full time
Job Description Role Title: Network Infrastructure Specialist / Assoc Manager Location: London Salary: Competitive salary and package dependent on experience Career Level: Specialist / Associate Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for its inclusion in and diversity in business performance. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO Network Infrastructure Specialist/Associate Manager We are seeking a highly skilled and experiencedNetwork Analyst/Architectto join our dynamic IT team. The ideal candidate will play a crucial role in designing, implementing, and optimizing our enterprise network infrastructure, with a strong focus on cloud networking, automation techniques, and traditional network architectures. You will be responsible for ensuring the seamless integration of cloud-based and on-premise networking technologies, driving performance, scalability, and security across the entire network environment. This position demands a forward-thinking professional who can lead in developing innovative solutions while maintaining and improving our current systems. You will collaborate with IT colleagues, external vendors, and key business stakeholders to ensure that the network infrastructure aligns with our organization's strategic goals and technology initiatives. Qualification Key Responsibilities Design, Implement, and Manage Network Infrastructure Lead the design and deployment of robust, scalable, and high-performing network architectures, including LAN, WAN, WiFi, and cloud networking solutions. Expertise in routing, switching, and network segmentation to support business operations across multiple sites and cloud environments. Design and implement secure network architectures to meet the evolving needs of a hybrid cloud environment. Cloud Networking Expertise Architect and manage cloud-based network solutions (e.g., AWS, Azure, GCP) to support a range of applications and workloads. Ensure high availability and performance of network services in cloud environments, leveraging virtual network functions, VPNs, and direct connections. Design cloud-to-cloud and hybrid cloud architectures with a focus on security and cost optimization. Automation and Scripting Leverage automation tools and scripting (e.g., Ansible, Python, Terraform) to enhance network deployment, configuration management, and ongoing network operations. Develop network automation strategies to improve efficiency, reduce human error, and minimize downtime. Collaborate with DevOps teams to integrate network automation within broader infrastructure-as-code (IaC) practices. Network Monitoring and Troubleshooting Continuously monitor and analyze network performance using various network management tools, identifying and resolving network issues to ensure uptime and stability. Provide proactive troubleshooting for complex networking issues, ensuring minimal disruption to business operations. Security and Compliance Implement and enforce network security policies and procedures to safeguard the integrity and confidentiality of organizational data. Ensure compliance with industry standards, including NIST, PCI-DSS, and GDPR, by enforcing firewall, VPN, and other security measures. Collaboration and Leadership Work closely with cross-functional teams, including cybersecurity, cloud architects, systems engineers, and external vendors to optimize network operations. Mentor junior network engineers and provide technical leadership on large-scale network projects. Experience with Artificially Intelligence and its application/use on Networkling infrastructure Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We are proud to be consistently recognized as one of the World's Best Workplaces. Join Accenture to work at the heart of change. Visit .
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview At Solus, part of the Aviva family, we are transforming how technology supports our colleagues and customers across the UK. We are looking for an IT Operations and Digital Workplace Manager to lead our operational teams and shape the future of our digital workplace. This is a senior role with the opportunity to make a real impact on how people experience technology every day. About the role You will lead our IT Operations, Service Desk and Digital Workplace Engineering teams, ensuring we deliver a reliable, secure and modern technology experience for everyone at Solus. You will own the strategy for the digital workplace, drive operational excellence, and lead the continual improvement of our core IT services. This role is perfect for someone who enjoys combining technical leadership with people leadership, and who thrives in a fast-moving, service focused environment. Responsibilities Leading the strategy for IT Operations and the Digital Workplace in line with Solus and Aviva technology goals. Driving service stability, operational performance and continual improvement across our core IT services. Overseeing incident, problem, change and request management and leading P1 and P2 governance. Managing the modern workplace environment including Intune, Autopilot, device lifecycle, Teams, OneDrive, SharePoint and wider M365 tools. Ensuring identity, access and endpoint security controls are robust and well embedded. Leading high performing operational teams, building capability and creating a strong customer centric culture. Managing supplier relationships, contracts, SLAs and commercial decisions. Owning operational budgets, technology asset lifecycle and licensing. Ensuring compliance with Solus and Aviva policies, cyber standards, and audit requirements. Acting as a senior technology partner to leaders across the business, communicating operational health, changes and improvements clearly. Qualifications Proven leadership experience across IT Operations, Service Desk or Digital Workplace. Strong knowledge of endpoint management (Intune, Autopilot), M365, identity and device management. A solid foundation in service management, operational resilience and problem resolution. Experience working with suppliers, MSPs and technology partners. Excellent communication skills with the ability to simplify technical information. A proactive, organised and customer focused approach. ITIL v4 and Microsoft certifications (M365, Intune, Entra ID) are an advantage. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
May 31, 2026
Full time
Overview At Solus, part of the Aviva family, we are transforming how technology supports our colleagues and customers across the UK. We are looking for an IT Operations and Digital Workplace Manager to lead our operational teams and shape the future of our digital workplace. This is a senior role with the opportunity to make a real impact on how people experience technology every day. About the role You will lead our IT Operations, Service Desk and Digital Workplace Engineering teams, ensuring we deliver a reliable, secure and modern technology experience for everyone at Solus. You will own the strategy for the digital workplace, drive operational excellence, and lead the continual improvement of our core IT services. This role is perfect for someone who enjoys combining technical leadership with people leadership, and who thrives in a fast-moving, service focused environment. Responsibilities Leading the strategy for IT Operations and the Digital Workplace in line with Solus and Aviva technology goals. Driving service stability, operational performance and continual improvement across our core IT services. Overseeing incident, problem, change and request management and leading P1 and P2 governance. Managing the modern workplace environment including Intune, Autopilot, device lifecycle, Teams, OneDrive, SharePoint and wider M365 tools. Ensuring identity, access and endpoint security controls are robust and well embedded. Leading high performing operational teams, building capability and creating a strong customer centric culture. Managing supplier relationships, contracts, SLAs and commercial decisions. Owning operational budgets, technology asset lifecycle and licensing. Ensuring compliance with Solus and Aviva policies, cyber standards, and audit requirements. Acting as a senior technology partner to leaders across the business, communicating operational health, changes and improvements clearly. Qualifications Proven leadership experience across IT Operations, Service Desk or Digital Workplace. Strong knowledge of endpoint management (Intune, Autopilot), M365, identity and device management. A solid foundation in service management, operational resilience and problem resolution. Experience working with suppliers, MSPs and technology partners. Excellent communication skills with the ability to simplify technical information. A proactive, organised and customer focused approach. ITIL v4 and Microsoft certifications (M365, Intune, Entra ID) are an advantage. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As an Insurance Manager in the Global Insurance team, you will be critical to ensuring we meet our strategic objectives. This key role supports the Senior Insurance team in the execution and administration of the global non-benefits insurance programs. You will work across BCG teams and functions to support our business growth, provide insurance expertise, and leverage new ways of working. WHAT YOU'LL DO Assist with the execution and administration of the global financial lines' insurance programs including Professional Indemnity, Cyber, D&O/EPL, Crime, Fiduciary and other specialty insurance to ensure programs align with overall objectives; Lead collection and organization of annual exposure data from key stakeholders, facilitating effective risk analysis and strategic decision-making and act as primary liaison between Global Insurance and Legal Operations, ensuring effective management of Risk Management Information System (Origami); Advise local office affiliates regarding their insurance requirements and potential coverage options, ensuring tailored solutions that align with global standards and local needs in collaboration with Senior Global Insurance team; Assist with thorough reviews of contracts to ensure insurance requirements are properly addressed and comply with established policies and standards; Actively engage in supporting education and training programs designed to elevate understanding and implementation of insurance best practices throughout the organization to foster a culture of proactive risk management and informed insurance decision-making; Refine and enhance the existing knowledge reference library for the global insurance team and key stakeholders, ensuring access to current and relevant insurance information, policies, and procedures; Keep abreast of industry trends, regulatory changes, and technological advancements in the insurance industry. Evaluate and recommend innovative solutions to enhance the global insurance team's best practices. YOU'RE GOOD AT Demonstrates a strong ability to work within a team, values diverse perspectives, open communication and an environment of shared success Proactive; self-starter, capable of managing multiple tasks efficiently and producing high-quality work independently Strong communication skills, with the ability to articulate complex insurance and risk management concepts clearly to diverse audiences Champion the adoption and implementation of innovative tools and technologies Risk management mindset; proactively anticipate issues and developing potential effective solutions What You'll Bring Bachelor's degree in Risk Management, Finance, Business Administration, or related field 5 to 7 years of relevant experience in risk management and insurance, within a large corporate risk management department, insurance brokerage firm, or an insurance company; global and international program experience preferred Risk management designation/certification (CPCU/ARM) or working towards designation desirable Experience with Risk Management Information Systems, specifically Origami, a plus Who You'll Work With You will join a dynamic six-person global insurance team, positioned within the larger legal team, where you will collaborate across BCG teams and functions including finance, global security, global real estate, procurement, etc. playing a pivotal role in advancing our team's strategic objectives. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 31, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As an Insurance Manager in the Global Insurance team, you will be critical to ensuring we meet our strategic objectives. This key role supports the Senior Insurance team in the execution and administration of the global non-benefits insurance programs. You will work across BCG teams and functions to support our business growth, provide insurance expertise, and leverage new ways of working. WHAT YOU'LL DO Assist with the execution and administration of the global financial lines' insurance programs including Professional Indemnity, Cyber, D&O/EPL, Crime, Fiduciary and other specialty insurance to ensure programs align with overall objectives; Lead collection and organization of annual exposure data from key stakeholders, facilitating effective risk analysis and strategic decision-making and act as primary liaison between Global Insurance and Legal Operations, ensuring effective management of Risk Management Information System (Origami); Advise local office affiliates regarding their insurance requirements and potential coverage options, ensuring tailored solutions that align with global standards and local needs in collaboration with Senior Global Insurance team; Assist with thorough reviews of contracts to ensure insurance requirements are properly addressed and comply with established policies and standards; Actively engage in supporting education and training programs designed to elevate understanding and implementation of insurance best practices throughout the organization to foster a culture of proactive risk management and informed insurance decision-making; Refine and enhance the existing knowledge reference library for the global insurance team and key stakeholders, ensuring access to current and relevant insurance information, policies, and procedures; Keep abreast of industry trends, regulatory changes, and technological advancements in the insurance industry. Evaluate and recommend innovative solutions to enhance the global insurance team's best practices. YOU'RE GOOD AT Demonstrates a strong ability to work within a team, values diverse perspectives, open communication and an environment of shared success Proactive; self-starter, capable of managing multiple tasks efficiently and producing high-quality work independently Strong communication skills, with the ability to articulate complex insurance and risk management concepts clearly to diverse audiences Champion the adoption and implementation of innovative tools and technologies Risk management mindset; proactively anticipate issues and developing potential effective solutions What You'll Bring Bachelor's degree in Risk Management, Finance, Business Administration, or related field 5 to 7 years of relevant experience in risk management and insurance, within a large corporate risk management department, insurance brokerage firm, or an insurance company; global and international program experience preferred Risk management designation/certification (CPCU/ARM) or working towards designation desirable Experience with Risk Management Information Systems, specifically Origami, a plus Who You'll Work With You will join a dynamic six-person global insurance team, positioned within the larger legal team, where you will collaborate across BCG teams and functions including finance, global security, global real estate, procurement, etc. playing a pivotal role in advancing our team's strategic objectives. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As an Insurance Manager in the Global Insurance team, you will be critical to ensuring we meet our strategic objectives. This key role supports the Senior Insurance team in the execution and administration of the global non-benefits insurance programs. You will work across BCG teams and functions to support our business growth, provide insurance expertise, and leverage new ways of working. WHAT YOU'LL DO Assist with the execution and administration of the global financial lines' insurance programs including Professional Indemnity, Cyber, D&O/EPL, Crime, Fiduciary and other specialty insurance to ensure programs align with overall objectives; Lead collection and organization of annual exposure data from key stakeholders, facilitating effective risk analysis and strategic decision-making and act as primary liaison between Global Insurance and Legal Operations, ensuring effective management of Risk Management Information System (Origami); Advise local office affiliates regarding their insurance requirements and potential coverage options, ensuring tailored solutions that align with global standards and local needs in collaboration with Senior Global Insurance team; Assist with thorough reviews of contracts to ensure insurance requirements are properly addressed and comply with established policies and standards; Actively engage in supporting education and training programs designed to elevate understanding and implementation of insurance best practices throughout the organization to foster a culture of proactive risk management and informed insurance decision-making; Refine and enhance the existing knowledge reference library for the global insurance team and key stakeholders, ensuring access to current and relevant insurance information, policies, and procedures; Keep abreast of industry trends, regulatory changes, and technological advancements in the insurance industry. Evaluate and recommend innovative solutions to enhance the global insurance team's best practices. YOU'RE GOOD AT Demonstrates a strong ability to work within a team, values diverse perspectives, open communication and an environment of shared success Proactive; self-starter, capable of managing multiple tasks efficiently and producing high-quality work independently Strong communication skills, with the ability to articulate complex insurance and risk management concepts clearly to diverse audiences Champion the adoption and implementation of innovative tools and technologies Risk management mindset; proactively anticipate issues and developing potential effective solutions What You'll Bring Bachelor's degree in Risk Management, Finance, Business Administration, or related field 5 to 7 years of relevant experience in risk management and insurance, within a large corporate risk management department, insurance brokerage firm, or an insurance company; global and international program experience preferred Risk management designation/certification (CPCU/ARM) or working towards designation desirable Experience with Risk Management Information Systems, specifically Origami, a plus Who You'll Work With You will join a dynamic six-person global insurance team, positioned within the larger legal team, where you will collaborate across BCG teams and functions including finance, global security, global real estate, procurement, etc. playing a pivotal role in advancing our team's strategic objectives. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 31, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As an Insurance Manager in the Global Insurance team, you will be critical to ensuring we meet our strategic objectives. This key role supports the Senior Insurance team in the execution and administration of the global non-benefits insurance programs. You will work across BCG teams and functions to support our business growth, provide insurance expertise, and leverage new ways of working. WHAT YOU'LL DO Assist with the execution and administration of the global financial lines' insurance programs including Professional Indemnity, Cyber, D&O/EPL, Crime, Fiduciary and other specialty insurance to ensure programs align with overall objectives; Lead collection and organization of annual exposure data from key stakeholders, facilitating effective risk analysis and strategic decision-making and act as primary liaison between Global Insurance and Legal Operations, ensuring effective management of Risk Management Information System (Origami); Advise local office affiliates regarding their insurance requirements and potential coverage options, ensuring tailored solutions that align with global standards and local needs in collaboration with Senior Global Insurance team; Assist with thorough reviews of contracts to ensure insurance requirements are properly addressed and comply with established policies and standards; Actively engage in supporting education and training programs designed to elevate understanding and implementation of insurance best practices throughout the organization to foster a culture of proactive risk management and informed insurance decision-making; Refine and enhance the existing knowledge reference library for the global insurance team and key stakeholders, ensuring access to current and relevant insurance information, policies, and procedures; Keep abreast of industry trends, regulatory changes, and technological advancements in the insurance industry. Evaluate and recommend innovative solutions to enhance the global insurance team's best practices. YOU'RE GOOD AT Demonstrates a strong ability to work within a team, values diverse perspectives, open communication and an environment of shared success Proactive; self-starter, capable of managing multiple tasks efficiently and producing high-quality work independently Strong communication skills, with the ability to articulate complex insurance and risk management concepts clearly to diverse audiences Champion the adoption and implementation of innovative tools and technologies Risk management mindset; proactively anticipate issues and developing potential effective solutions What You'll Bring Bachelor's degree in Risk Management, Finance, Business Administration, or related field 5 to 7 years of relevant experience in risk management and insurance, within a large corporate risk management department, insurance brokerage firm, or an insurance company; global and international program experience preferred Risk management designation/certification (CPCU/ARM) or working towards designation desirable Experience with Risk Management Information Systems, specifically Origami, a plus Who You'll Work With You will join a dynamic six-person global insurance team, positioned within the larger legal team, where you will collaborate across BCG teams and functions including finance, global security, global real estate, procurement, etc. playing a pivotal role in advancing our team's strategic objectives. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Job Description:Senior Security Consultant - AssurancePermanent (up to 3 days WFH)Manchester (M50 3SP), Staines (TW18 3DZ) or London (EC2R 7HJ) or Leeds (LS5 3BF)Salary from: DOE and location % bonus + fantastic benefits37.5 hours per weekWe consider all types of flexibility, including locations, hours and working patterns.We make health happenAt Bupa, we're passionate about technology. With colleagues, customers, patients and residents in mind you'll have the opportunity to work on innovative projects and make a real impact on their lives.Right from the start you'll become part of our digital & data strategy, joining us on our journey and developing yourself along the way.As a Senior Security Consultant, you'll be a trusted expert and mentor, guiding our teams through complex security challenges. You'll lead critical assessments, provide clear and confident advice on security assurance and controls, and embed best practices across a variety of delivery approaches.This role calls for deep technical knowledge combined with strong communication skills to influence and drive security excellence across multiple projects and products, whether in agile or traditional environments.How you'll help us make health happenDefine clear security requirements for programmes and agile initiatives, including user stories and acceptance criteria.Lead security design reviews and provide expert guidance on control implementation.Identify and manage complex security risks, creating practical mitigation strategies.Embed security throughout product and programme lifecycles across diverse delivery models.Manage escalations and advise on critical security decisions impacting delivery.Present security findings and recommendations to senior leaders and stakeholders.Provide expert consultation on technical security decisions during development and delivery.Support security assessments for vendors and third-party integrations.Collaborate with product owners, project managers, and technical leads to integrate security seamlessly.Champion a security-first culture and promote awareness across teams.Drive continuous improvement through retrospectives and feedback loops.Coordinate with other security functions to ensure comprehensive coverage.Contribute to process improvements and ensure consistent application of security standards.Key Skills / Qualifications needed for this role:Extensive experience in information security, including security consulting and assurance roles.Strong knowledge of cyber security principles, practices, and emerging technologies.Proven ability to lead complex security assessments and assurance activities.Expertise in cloud security concepts and best practices across major platforms (Azure, GCP)Skilled in engaging and influencing senior executives, technical leaders, and diverse stakeholders.Excellent written and verbal communication skills, able to simplify complex security topics.Deep understanding of security frameworks and standards (e.g., NIST CSF, ISO 27001, CIS Controls, OWASP).Experience embedding security within agile delivery and traditional project methodologies.Ability to work on complex, multi-disciplinary programmes and product initiatives.Advanced security certifications (CISSP, CISM etc.) and specialist knowledge across multiple domains (preferred).Familiarity with regulated environments and large-scale organisational contexts (preferred).Strong capability in security reviews, control validation, and assurance methodologies.Understanding of security testing approaches, tools, and integration with CI/CD pipelines.Awareness of security implications of emerging technologies such as AI, ML, and IoT.BenefitsOur benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.Joining Bupa in this role you will receive the following benefits and more:25 days holiday, increasing through length of service, with option to buy or sellBupa medical insurance as a benefit in kindAn enhanced pension plan and life insuranceTarget bonus of 10% based on individual and company performanceOnsite gyms or local discounts where no onsite gym availableVarious other benefits and online discountsWhy Bupa?We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.If you require information regarding this role in an alternative format, please email: Type:Full timeJob Area:ITLocations:Bupa PlaceHealth & wellbeing programme, Private dental insurance, Private medical insurance, Cycle to work scheme, Referral programme, Employee mentoring programme, Gym membership, Additional leave, Paid volunteer time, Free flu jabs, Company pension, Financial planning services
May 30, 2026
Full time
Job Description:Senior Security Consultant - AssurancePermanent (up to 3 days WFH)Manchester (M50 3SP), Staines (TW18 3DZ) or London (EC2R 7HJ) or Leeds (LS5 3BF)Salary from: DOE and location % bonus + fantastic benefits37.5 hours per weekWe consider all types of flexibility, including locations, hours and working patterns.We make health happenAt Bupa, we're passionate about technology. With colleagues, customers, patients and residents in mind you'll have the opportunity to work on innovative projects and make a real impact on their lives.Right from the start you'll become part of our digital & data strategy, joining us on our journey and developing yourself along the way.As a Senior Security Consultant, you'll be a trusted expert and mentor, guiding our teams through complex security challenges. You'll lead critical assessments, provide clear and confident advice on security assurance and controls, and embed best practices across a variety of delivery approaches.This role calls for deep technical knowledge combined with strong communication skills to influence and drive security excellence across multiple projects and products, whether in agile or traditional environments.How you'll help us make health happenDefine clear security requirements for programmes and agile initiatives, including user stories and acceptance criteria.Lead security design reviews and provide expert guidance on control implementation.Identify and manage complex security risks, creating practical mitigation strategies.Embed security throughout product and programme lifecycles across diverse delivery models.Manage escalations and advise on critical security decisions impacting delivery.Present security findings and recommendations to senior leaders and stakeholders.Provide expert consultation on technical security decisions during development and delivery.Support security assessments for vendors and third-party integrations.Collaborate with product owners, project managers, and technical leads to integrate security seamlessly.Champion a security-first culture and promote awareness across teams.Drive continuous improvement through retrospectives and feedback loops.Coordinate with other security functions to ensure comprehensive coverage.Contribute to process improvements and ensure consistent application of security standards.Key Skills / Qualifications needed for this role:Extensive experience in information security, including security consulting and assurance roles.Strong knowledge of cyber security principles, practices, and emerging technologies.Proven ability to lead complex security assessments and assurance activities.Expertise in cloud security concepts and best practices across major platforms (Azure, GCP)Skilled in engaging and influencing senior executives, technical leaders, and diverse stakeholders.Excellent written and verbal communication skills, able to simplify complex security topics.Deep understanding of security frameworks and standards (e.g., NIST CSF, ISO 27001, CIS Controls, OWASP).Experience embedding security within agile delivery and traditional project methodologies.Ability to work on complex, multi-disciplinary programmes and product initiatives.Advanced security certifications (CISSP, CISM etc.) and specialist knowledge across multiple domains (preferred).Familiarity with regulated environments and large-scale organisational contexts (preferred).Strong capability in security reviews, control validation, and assurance methodologies.Understanding of security testing approaches, tools, and integration with CI/CD pipelines.Awareness of security implications of emerging technologies such as AI, ML, and IoT.BenefitsOur benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.Joining Bupa in this role you will receive the following benefits and more:25 days holiday, increasing through length of service, with option to buy or sellBupa medical insurance as a benefit in kindAn enhanced pension plan and life insuranceTarget bonus of 10% based on individual and company performanceOnsite gyms or local discounts where no onsite gym availableVarious other benefits and online discountsWhy Bupa?We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.If you require information regarding this role in an alternative format, please email: Type:Full timeJob Area:ITLocations:Bupa PlaceHealth & wellbeing programme, Private dental insurance, Private medical insurance, Cycle to work scheme, Referral programme, Employee mentoring programme, Gym membership, Additional leave, Paid volunteer time, Free flu jabs, Company pension, Financial planning services