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Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting edge defence technology to ground breaking innovations our mission is to empower and protect lives. Join us as a Laboratory Manager at our Farnborough site, where you will have the opportunity to work with cutting edge technology in partnership with some of the most brilliant minds. The Role As a Laboratory Manager, you will play a crucial role in ensuring the safe, efficient and high quality operation of our specialist laboratories and facilities, enabling world class research and technology development to take place. Day to day, you'll coordinate the smooth running of several laboratories at our Farnborough site - ensuring equipment is maintained, safety and governance standards are upheld, facilities are efficiently utilised, and operational needs of internal teams, external customers and contractors are fully supported. Your responsibilities will include: Maintaining a safe, compliant and well organised working environment across multiple laboratories and specialist facilities Coordinating day to day laboratory operations, ensuring equipment, resources and facilities are effectively utilised Ensuring all H&S, security, governance and assurance documentation is accurate, up to date and fully adhered to Managing equipment calibration, maintenance schedules and asset records in line with statutory and OEM requirements Supporting internal teams, customers and contractors by planning, deconflicting and enabling access to facilities Organising contractors, supporting procurement activity and contributing to local change and improvement projects Essential experience of the Laboratory Manager Experience of managing laboratories or technical facilities, including day to day operational oversight Strong knowledge of Health & Safety, governance and security requirements within a laboratory or technical environment Experience conducting hazard management, risk assessments, COSHH assessments and supporting HSE audits Background in an engineering or allied science discipline such as electrical, electronic, instrumentation or chemistry Experience managing equipment calibration, maintenance and asset records across multiple facilities Effective communication and stakeholder engagement skills with the ability to work across varied technical domains Essential qualifications for the Laboratory Manager City & Guilds, BTEC or Foundation Degree (or equivalent) in an engineering or science related discipline IOSH/NEBOSH, Risk Assessment or COSHH related training (or willingness to work towards) We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. This role is 37 hours per week based at Farnborough. Farnborough At our Farnborough site exciting work takes place at our state of the art facility, with high energy laser technologies, our 5m pressurised wind tunnel which has a simulation capability that is unique in the UK and our large research and development projects is a real hub of creativity, research and innovation. Join our talented teams of Engineers, IT & Cyber Specialists, Project Managers, Group Functions Teams and many more to provide future defences in the UK. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. Benefits Matched contribution pension scheme, with life assurance Generous holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme Volunteering Opportunities - helping charities and local community Our Recruitment Process We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels valued, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments. Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in. Please note that all applicants for this role must be eligible for SC clearance, as a minimum.

Overview Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. €10 billion, operating in 61 countries under two brands - Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE operates. Atos SE is listed on Euronext Paris. The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. About the Role We are seeking an experienced and forward-thinking Product Director to lead the strategic development of our Identity Security portfolio on a global scale. This is a high-impact role responsible for driving innovation, shaping product strategy, and ensuring our cybersecurity offerings remain market-leading, competitive, and fully aligned with organisational goals. You will work within the global cybersecurity products organisation and collaborate closely with fellow Product Directors to deliver a cohesive, end-to-end cybersecurity portfolio. Responsibilities Strategic Leadership: Define and communicate a clear product strategy aligned with the company's mission and long-term cybersecurity vision. Strategic Leadership: Drive portfolio innovation by identifying emerging trends, evolving customer needs, and new market opportunities. Strategic Leadership: Ensure strategic coherence with other cybersecurity product areas. Portfolio & Product Ownership: Lead the full lifecycle of the Identity Security portfolio, including roadmap creation, requirements, MVP definition, delivery, and continuous product evolution. Portfolio & Product Ownership: Guarantee the relevance, quality, and consistency of portfolio offerings. Portfolio & Product Ownership: Conduct ongoing market intelligence and competitive analysis to support data-driven decisions. Team & Resource Management: Lead and develop an international team of portfolio managers and engineers. Team & Resource Management: Oversee resource planning, task allocation, delivery quality, and performance outcomes. Team & Resource Management: Manage R&D budgets effectively and secure development funds from key technology partners when needed. Cross-Functional Collaboration: Partner with Delivery, CoE, Consulting, Sales, Pre-Sales, Marketing, and Regional Business Units to support aligned go-to-market initiatives. Cross-Functional Collaboration: Integrate business insights into portfolio updates and roadmap decisions. Cross-Functional Collaboration: Provide strategic support in customer engagements and major deal pursuits. Cross-Functional Collaboration: Lead customer innovation workshops and strategic discussions with key clients. Cross-Functional Collaboration: Capture and translate customer feedback into actionable roadmap improvements. Cross-Functional Collaboration: Define differentiated value propositions for Identity Security products. Performance & Governance: Establish KPIs and success metrics in partnership with the Head of Products & Services and fellow Product Directors. Performance & Governance: Monitor product performance, assess market position, and determine optimisation or retirement of offerings. Performance & Governance: Promote and maintain robust product governance and development standards. What We're Looking For • Proven experience in cybersecurity product management, ideally within Identity Security (IAM / PAM / CIEM). • Demonstrated ability to deliver global product strategies and complex product roadmaps. • Experience leading distributed and cross-functional teams. • Strong analytical skills and the ability to convert customer and market insights into product direction. • Excellent communication and stakeholder management capabilities at executive level. • Innovative mindset with a strong drive for continuous improvement. Why Join Us? • Shape the direction of a globally critical cybersecurity portfolio. • Work with international experts across multiple domains. • Contribute to cutting-edge Identity Security solutions with real market impact. • Engage directly with strategic customers across geographies. We Care About Our Employees' Happiness By providing: Pension Scheme - contributions matched up to 10% Private medical Cover Income Protection Life Assurance 25 days paid leave + National Holidays Flex benefits program As a Disability Confident employer, we encourage applications from all applicants, especially differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs. We are a care leaver friendly employer; if you require additional support with your application, please contact our recruiter or send an email to our dedicated mailbox - Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Customer Success Manager / Inside Sales (Contractor) About Agency Cybersecurity: Agency Cybersecurity is fast growing ventured back startup that provides best-in-class cybersecurity and compliance. Our software and services simplify complex compliance frameworks including SOC2, ISO 27001, HIPAA, and others, empowering businesses to scale securely and confidently. We're backed by top tier investors like Y Combinator and have offices in NYC, Boston, Richmond, and London. Location: London (local candidates only) Position Type: Contractor Compensation: £35,000 - £50,000 OTE (including bonus) + additional commission opportunities Company: US-based startup (cybersecurity & compliance) About the Role We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. This is a hybrid role combining customer success, account management, and inside sales. You'll be responsible for ensuring customers are successful while also identifying opportunities to expand accounts through upsells and renewals. This role is ideal for someone early in their career who is interested in sales, startups, and building commercial experience quickly. What You'll Do Own relationships with a portfolio of customers from onboarding through renewal Act as the primary point of contact for day-to-day customer need. Drive product adoption and ensure customers achieve their desired outcomes Identify and execute upsell and expansion opportunities Support and close renewals Collaborate with sales, product, and operations teams to improve customer experience Maintain accurate account notes and pipeline tracking What We're Looking For 2+ years of experience in B2B SaaS or services (customer success, account management, or sales) Strong communication and relationship-building skills Commercial mindset with interest in sales and revenue ownership Highly organized and comfortable managing multiple accounts Ability to operate in a fast-paced startup environment Must be based in London Compensation & Structure From £35,000 - £50,000 OTE (base and bonus) Additional upside through commission on upsells and renewals Contractor role with opportunity to grow into a larger commercial position over time Why Join Work directly with a US-based startup serving high-growth companies Gain hands-on experience across customer success and sales Clear path to move into full-cycle sales or senior account management High ownership, fast learning, and direct exposure to leadership

Location Remote (UK) Employment Type Full time Location Type Remote Department Operations Compensation €60K - €85K • 0.1% - 0.2% Summary of the Role As Founding Talent Partner at Maze, you'll be the architect of our talent engine, owning the mission-critical challenge of building one of the most talent-dense teams in the UK tech ecosystem. This is a unique opportunity to join as the first dedicated talent hire at a well-funded startup building at the intersection of generative AI and cybersecurity. You'll work directly with our VP of Operations and founders to source, assess, and hire exceptional people across the business-with a particular focus on scaling our engineering team from 15 to 35-40 people over the next 18 months. We have an extremely high hiring bar, and we need someone who knows what "great" looks like because they've built high-performing teams before. You'll spend your time proactively sourcing passive candidates, conducting rigorous screening calls that accurately predict success, and managing interview processes that move fast without compromising quality. Your success will be measured not just by hires made, but by the long-term performance of the people you bring in-are they thriving at 6, 9, and 18 months? This role is perfect for someone who has owned hiring outcomes at a fast-growth tech company known for its talent bar, has deep experience recruiting engineers, and wants to build a world-class talent function from the ground up. Your Contributions to Our Journey Own Proactive Sourcing at Scale: Build diverse, high-quality candidate pipelines through direct sourcing, leveraging your network, creative outreach strategies, and deep knowledge of where exceptional talent lives-never relying solely on inbound applications or agencies Conduct Rigorous Screening: Run high-quality first-round screening calls across all functions, with particular depth in engineering roles (backend, ML/AI, infrastructure, data), credibly assessing technical concepts and accurately predicting which candidates will succeed at Maze Scale Engineering Excellence: Partner closely with engineering leadership to hire 20+ engineers over the next 18 months, understanding the nuances of each role and building a team that maintains our high-performance culture as we grow Drive Interview Process Excellence: Own end-to-end interview coordination, ensuring processes move at startup speed while delivering exceptional candidate experience and robust assessment of every hire Partner with Hiring Managers: Build trusted relationships with hiring managers across all departments, deeply understanding their needs, challenging briefs when appropriate, and becoming a strategic partner in building their teams Manage Agency Relationships: Strategically leverage external agency partners for specific searches while maintaining primary focus on direct sourcing capabilities that give us long-term competitive advantage Build Employer Brand: Strengthen our presence on job boards, LinkedIn, Glassdoor, and through our company offsites-ensuring Maze is recognised as a destination for exceptional talent in the AI and cybersecurity space What You Need to Be Successful Proven Engineering Hiring Track Record: Demonstrable experience sourcing and hiring engineers (backend, infrastructure, data, ML) at fast-growth tech companies, with the ability to credibly discuss technical concepts and assess candidate potential before technical interview stages Ownership of Hiring Outcomes: You've owned talent acquisition for a function or business area-not just been part of a broader recruiting team-and can point to measurable impact on hiring quality, speed, and team performance Elite Sourcing Capabilities: Exceptional at proactively finding and engaging passive candidates through direct outreach, network building, and creative sourcing strategies-you don't wait for applications to come in High-Bar Environment Experience: You've worked at companies known for talent density and rigorous hiring standards, and you understand what "great" looks like because you've seen it and helped build it UK and European Market Expertise: Direct experience hiring across UK and European markets, understanding the nuances of the talent landscape, compensation expectations, and candidate motivations in this geography Speed with Quality: Ability to move fast without sacrificing rigour-you know how to run efficient processes that respect candidates' time while thoroughly assessing fit Exceptional Communication: Outstanding written and verbal communication skills, able to represent Maze compellingly to candidates and build strong relationships with hiring managers at all levels Nice to Haves: Experience hiring AI/ML talent specifically A stint at a larger tech company (FAANG or similar) combined with startup experience Interest in broader people operations work (onboarding, offsites, employee experience) Experience building out a talent function or team from scratch Cybersecurity or B2B SaaS industry exposure Why Join Us Ambitious Challenge: We're using generative AI (LLMs and agents) to solve some of the most pressing challenges in cybersecurity today. You'll be building the team at the cutting edge of this field, bringing in the talent that will deliver breakthrough solutions for security teams worldwide. Expert Team: We are a team of hands-on leaders with experience in Big Tech and Scale-ups. Our team has been part of the leadership teams behind multiple acquisitions and an IPO. You'll be recruiting into a genuinely talent-dense environment. Impactful Mission: Embark on an important mission to protect humans from cybercrime. Cybersecurity is a force for good-helping to stop cyber attacks ultimately helps deliver better outcomes for all of us. Build an AI-Native Company: We're building a new company in the AI era with the opportunity to design everything from the ground up-you'll architect our talent function from scratch, establishing practices that will scale with our growth. Foster Innovation Culture: Create an environment where people can learn, reach for more, and master their craft. The talent you bring in will directly shape our culture and capabilities as we scale. Career Growth: Clear path to Head of Talent Acquisition, building a talent team beneath you, or broader Head of People as we scale. Founding role with significant equity upside and direct partnership with VP of Operations and founders. Compensation Range: €60K - €85K

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role The Risk, Compliance & Resilience Advisor shall help to manage compliance and assurance for supporting the Senior Manager - Risk & Compliance and Risk & Resilience Lead by ensuring that: Risk Assessment: Assist in identifying, assessing, and prioritising risks across the organisation. Conduct risk assessments to evaluate the likelihood and potential impact of risks on business operations and objectives Compliance Monitoring: Monitor regulatory developments and changes in laws, regulations, and industry standards. Assess the organisation's compliance with applicable regulations, standards, and internal policies Resilience Planning: Support the Global Risk & Resilience Lead in the Development and maintenance of IT resilience and business continuity plans to ensure the organisation's ability to respond to and recover from IT disruptions Incident Response and Management: Provide support in DR related incident response activities, including investigating IT security incidents, breaches, and disruptions Issue Identification: Identify and document risk deficiencies, compliance gaps, and areas for improvement. Collaborate with stakeholders to develop actionable recommendations and corrective action plans to address identified issues Documentation and Reporting: Maintain accurate documentation of risk assessments, compliance reviews, control testing activities, and remediation efforts. Prepare regular reports for management and stakeholders on the status of risk, compliance, and control activities Policy and Procedure Development: Assist in the development and maintenance of risk management, compliance, and control related policies, procedures, and guidelines. Ensure alignment with regulatory requirements and industry best practices in alignment with the Global IS Governance Lead Vendor Risk Management Support: Assist in assessing and managing risks associated with third party vendors and service providers. Evaluate vendor controls and adherence to contractual obligations Continuous Improvement: Identify opportunities for enhancing risk management, compliance, and control processes. Recommend and implement improvements to strengthen the organisation's risk and control environment Project Work: Contribute to project activities as required to ensure GRC requirements are understood and addressed Areas of Accountability, Responsibility and Competence Level Works with the Global Risk & Compliance Senior Manager to support IS in the delivery of governance, compliance, and risk activities, whilst supporting the Integration projects Supports the execution of the security, audit, and compliance activities Supports the Global Risk & Compliance Senior Manager by ensuring the successful delivery of initiatives and projects within the Risk and Compliance environment Supports the Risk & Compliance Senior Manager, and Risk & Resilience Lead in any required activities which support improvements in assurance, compliance, and audit activities Addresses findings from identified risks or audits Ensures the ISMS contains an accurate record of risks, events, and issues Supports the internal and external audit investigations Ensures that the audit tests, self certifications, and audit reviews are relevant, consistent, and conducted in accordance with professionally accepted auditing standards Works with minimal supervision, using clearly defined processes and procedures Facilitates the use of performance metrics to improve output May be required to provide out of hours support via an on call rota Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate compliance and risk related concepts to technical and non technical audiences Substantial relevant experience in control management for governance, compliance, IT audits, IS assurance and risk management programmes CISA, CISM or equivalent preferred BSc or equivalent qualification in IT based degree preferred 3+ years relevant IT work experience Proven ability to communicate with technical teams to elicit information and requirements Understanding of regulatory requirements, including cross industry regulations (e.g., GDPR, Data Protection Act) and industry specific regulations Skilled in implementing compliance and control frameworks Proficient in IT governance and quality standards Knowledge of common information security management frameworks, such as ISO/IEC 27001, ITIL, COBIT as well as those from NIST, including and Cybersecurity Framework Excellent stakeholder management skills High level of personal integrity, as well as the ability to professionally handle confidential matters and show an appropriate level of judgement and maturity Knowledge of OneTrust risk management toolset or similar preferred At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us.

Overview Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as an Associate IT Engineer at our Farnborough site, where you will have the opportunity to work with cutting-edge technology in partnership with some of the most brilliant minds. The Role As an Associate IT Engineer, you will work closely with project managers and technical leads, to deliver IT solutions using your SME knowledge to work on technical tasks to support the delivery of projects. Day-to-day, you'll be involved with all stages of the lifecycle of an IT project, from conception through to in-service, applying your skills to tasks including Design, Implementation, Integration, Test and evaluation. Your responsibilities will include: Will be responsible for identifying problems, providing pragmatic solutions and delivering outputs which may include Technical presentations, Technical documentation, Test plans and reports, User guides and work instructions, Design or process documents, Hardware or software builds and System installation or integration Undertake the delivery of technical tasking with moderate guidance Provide new perspectives and propose solutions to issues Provide advice and guidance to others in the team Provide input into the estimation of effort required for tasks Essential experience of the Associate IT Engineer Experience of working on projects, with a good understanding of procedures and concepts within their own area of IT Experience of Windows Client/Server Infrastructure, Networking, Virtualisation (Hyper-V) and Linux Proven interpersonal/communication skills in order to convey complex information Experience of working on a range of engineering projects Acts as a technical point of contact for support in their domain Essential qualifications for the Associate IT Engineer A degree in Science or Engineering, or an equivalent, nationally recognised, professional qualification We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. This role is 37 hours per week based at Farnborough. At our Farnborough site exciting work takes place at our state-of-the-art facility, with high-energy laser technologies, our 5m pressurised wind tunnel which has a simulation capability that is unique in the UK and our large research and development projects is a real hub of creativity, research and innovation. Join our talented teams of Engineers, IT & Cyber Specialists, Project Managers, Group Functions Teams and many more to provide future defences in the UK. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. Benefits Matched contribution pension scheme, with life assurance Generous holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme Volunteering Opportunities - helping charities and local community Our Recruitment Process We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels valued, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments. Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in. Please note that all applicants for this role must be willing to go through DV Clearance.

Job title: Account Manager - Client Solutions Location: Hybrid role can be based from any of our Manchester, Leeds or Reading offices Hours: Monday to Friday, 37.5 hours per week Salary: Competitive salary + Bonus Scheme About BCN: At BCN we unite people and technology to enable organisations to fly. We believe people and organisations can achieve anything using technology to its full potential. Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions. Which is why we put people front and centre - building client relationships for life and fostering a culture where our people thrive. We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry-leading client experience across business, public sector and not for profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to pioneering technology with Microsoft innovation. Guided by our 3 values of building relationships, client success and passion and dedication, we are on a mission to make BCN the most trusted tech partner in the UK today. The kind of company clients want to work with, and people want to work for. We are delighted you are on this journey with us! Focus of the role: We are looking for an Account Manager to support our key clients. As an Account Manager you will play a crucial role in driving high levels of client satisfaction and retention. You will be responsible for managing existing accounts, with a particular focus on retaining and upselling into these accounts. Your aim will be to maintain long-term relationships with clients, understand their needs, and identify opportunities for additional value. In addition to this, you will work alongside the existing sales team to handle client queries, quote for products and services, support the renewals process and provide assistance and cover to the sales team. Whilst this role is primarily focused on retention and upsell, you will be managing clients that will be receptive to new sales and therefore there is an expectation to drive sales into these clients. The progression opportunities are significant, and this role would provide a great route into the wider sales organisation. If you enjoy coming up with effective solutions and working toward achieving goals, this job is right for you. You will use your communication skills to identify and address clients' needs while representing BCN in a positive way. Previous client service experience will be an advantage. Ultimately, you will contribute to building profitable, long-term relationships with our clients to reach our business objectives. Responsibilities: Develop and maintain strong relationships with key stakeholders within your clients. Identify and implement strategies to retain and grow client accounts. Understand client needs and objectives and provide solutions to meet those needs. Identify upsell opportunities and drive additional revenue by offering new products or services. Negotiate contracts and close agreements to maximise profitability. Collaborate with internal teams, such as sales and support, to ensure client satisfaction and account growth. Track and report on account renewal metrics, performance, and outcomes. Forecast and track key account metrics (sales, sales pipeline, renewal performance) Maintain up-to-date knowledge of our products and services, as well as competitive offerings. Respond to incoming emails and phone calls, take ownership of queries to resolution. Plan and organise personal work strategies including, daily/weekly/monthly schedules to identify opportunities, drive renewal retention and improve the client experience. Work collaboratively with other business areas to align client requirements across product and services. Follow up on marketing initiatives, sharing newsletter and key thought leadership information with customers to drive value and opportunity creation. Examples KPIs: Maximise the renewal opportunity and minimise churn. Achieve monthly renewal targets and maintain the existing client contract bank. Deliver a level of incremental sales. Upsell products and services to increase the contract contribution for retained clients. Maintain accurate reporting in renewals, client experience and forecasting. Person, Skills & Experience: Minimum 2 years of experience in account management, specifically within a Managed Service Provider (MSP) environment Experience managing SMB account portfolios. Excellent communication, interpersonal, and negotiation skills. Proficiency in Microsoft Office and CRM software. Highly organised and solution oriented. Detail-oriented and able to prioritise. Self-starter and able to work efficiently under pressure. Highly driven, focused and committed with a proven track record Positive "can do" attitude, sense of urgency and strong desire to be successful Ability to operate in a high velocity, metrics driven organisation Ability to build and sustain trust among colleagues and clients of various levels at any organisation colleagues Proven ability to work independently member of a team with flexibility to adapt and manage change effective in an ever-changing environment Why BCN? The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. Competitive salary with the ability to progress. 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more! Company pension scheme. 2 paid leave days per year to volunteer and support your local community - if it matters to you it matters to us. Health cash plan with free access to a confidentialEmployee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more Life assurance Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Balancing work, life, and fitness can be challenging, so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active. Long service recognition to celebrate all the milestones Beer (or soft drinks) and Pizza Friday's, dress down every day, social events such as Summer BBQ, Christmas party and lots more!

A leading cybersecurity firm is seeking a Demand Generation Manager for the EMEA region. This role focuses on driving pipeline and revenue growth through digital marketing initiatives, including webinars and account-based marketing. The ideal candidate has over four years of experience in B2B demand generation and a proven track record of executing successful marketing programs. Strong project management skills and familiarity with marketing automation platforms are essential. Join this dynamic team committed to redefining cloud networking and security.

Job Purpose Leads and coordinates audit-related activities, including evidence collection, report generation, and response preparation, ensuring timely and accurate delivery to internal and external auditors. They play a key role in supporting compliance initiatives across cybersecurity, data privacy, and operational risk domains, helping maintain the organization's regulatory and governance posture. Main Responsibilities Security Policy & Governance Develop, implement and maintain policies and procedures in relation to security administration (e.g., identity and access management). Infrastructure Security & Compliance Oversee the security posture of all IT infrastructure components, ensuring full compliance with corporate security policies and industry best practices. Extend compliance oversight to IoT devices, including CCTV systems, door access control, and other network-connected physical security technologies. Collaborate with facilities and operations teams to integrate physical and digital security controls. Certificate & Key Management Manage the lifecycle of TLS/SSL certificates, including issuance, renewal, revocation, and secure storage. Maintain an accurate and up-to-date inventory of encryption keys, ensuring proper rotation and access control. Audit Support & Compliance Lead and coordinate audit-related activities, including evidence collection, report generation, and response drafting. Ensure timely and accurate delivery of audit materials to internal and external auditors. Support compliance initiatives across cybersecurity, data privacy, and operational risk domains. Requirements Education and Qualification A bachelor's degree / diploma in computer science, information technology, or a related field is often preferred. Possess one or more certificates in CISSP / CISA / CISM. Work Experience Minimum 5 years of relevant experience in IT security, infrastructure security, or a similar role. Experience in banking industry is preferred. Technical Skills Experience supporting audit and compliance processes (e.g., internal/external audits, regulatory reviews). Strong understanding of network and infrastructure security, security policy frameworks and regulatory standards (e.g., ISO 27001, HKMA, SFC). Personal Skills Strong analytical and problem-solving skills. Excellent communication and documentation abilities. Ability to work independently and in a team-oriented environment. Commitment to continuous learning and professional development. Please note that only shortlisted candidates will be notified. For application & more information, please log on to All information received will be kept in strict confidence and only for employment-related purposes.

Job Title: Third Party Cyber Risk Lead Reporting to: Cyber Governance Manager Direct Reports: None Position Type: Permanent Why Standing still is not an option in the current world of Insurance. TMHCC is one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients. About Operations Operations sits at the heart of TMHCC, we ensure the smooth running of all business processes - from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen. Operations is made up of 7 functions, this role sits within: IT We are the foundation for TMHCC's success - enabling the business to grow, compete, and innovate through technology, security, and solution design. From shaping strategy to delivering resilient operations, we ensure every capability is aligned to business value. Our inclusive and collaborative culture empowers everyone to explore ideas, solve meaningful challenges, and build fulfilling careers that make a real impact. Job Purpose: Reporting to the Cyber Governance Manager in the Business Information Security Office you will own and mature TMHCC International's third-party cyber risk management processes, streamlining processes as the vendor landscape grows. You will partner with internal teams such as Procurement and Legal to prioritise risk, remediate issues and deliver clear management information on cyber risk across the third-party portfolio. Key Responsibilities: Own, manage, and evolve the third-party security due diligence process for TMHCC International vendors, including onboarding and continuous monitoring. Establish and maintain a vendor criticality assessment process; Ensure the appropriate vendor due diligence and monitoring activities take place in accordance with vendor criticality. Own and maintain ongoing due diligence requirements for critical and high-risk suppliers in line with regulatory expectations, including DORA, NIS2, PRA and FCA requirements etc. Build MI and dashboards to showcase security due diligence and third-party risk management efforts for senior IT stakeholders and executives. Collaborate with IT, Procurement, and Legal teams to embed third party security risk management controls into the overall vendor risk management process. Ensure compliance with relevant industry regulations and standards (e.g., DORA, NIS2, CIS Controls, NIST, GDPR). Provide security guidance on third party due diligence, contract reviews, and other ad-hoc vendor security risk management queries. Create and maintain vendor security risk management documentation (including process documentation) and training materials. Stay current on emerging vendor security trends, tools, and technologies. Support the Cyber Governance Manager by providing metrics to the Divisional IT Risk Reporting and Dashboards. Escalate significant cyber risks and issues as they emerge to the Cyber Governance Manager and BISO for action or information. Performance Objectives: Develop a strong understanding on TMHCC's third party landscape and current organisational controls used within the vendor risk management process and take on responsibility for cyber third-party risk management. Identify gaps and improvement areas within the cyber third-party risk processes, develop plans to further mature cyber security controls within this area, and own the implementation of these plans going forward. Skills and Experience Specification: Essential: Experience in cyber/information security risk roles with a focus on third-party/vendor risk management. Bachelor's degree in information security, Technology Risk Management or a related field. Relevant professional certifications such as CISSP, CISM, CRISC, ISO 27001 Lead Implementer/Lead Auditor. Experience in regulated industries, implementing relevant regulations and expectations for third-party security risk management. Proven experience designing, running, and improving vendor security due diligence processes. Strong knowledge of security assurance certifications and assessments maintained by vendors (e.g., ISO 27001, SOC 2, CSA STAR/CAIQ, vendor security questionnaires) Deep understanding of and ability to articulate the risk associated with vendor risk posture to both technical and non-technical stakeholders. Ability to coordinate and chair regular meetings and workshops with multiple stakeholders to provide guidance, collaboration and oversight of third-party security risk management initiatives. Confidence in presenting information and acting as a source of SME knowledge and guidance. Analytical, conceptual thinking, planning and execution skills. Ability to drive improvements and take charge of initiatives, backed with excellent coordination strength as well as assertiveness. Results-orientated and able to manage to measurable targets and desired outcomes. A passion to champion a cyber security culture and continuous learning of latest cyber threat trends. Strong communication skills with the ability to explain complex security issues to non-technical stakeholders. Desirable: Experience with third party risk management platforms or GRC tooling. Capability and experience in building actionable MI and dashboards (e.g. using Power BI) and turning data into clear decisions and narratives. Experience of the Specialty and Lloyd's/Companies market insurance industry. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.

About the role As a Senior OT Architect, you will play a leading role in shaping how organisations design, evolve and secure their operational technology environments. This is a senior, client-facing position focused on discovery, architectural design and technical leadership across complex OT landscapes. You will work closely with senior stakeholders, delivery teams and engineering specialists to define practical, scalable solutions that reflect the realities of operational environments. The role sits at the intersection of strategy and delivery - guiding architectural direction, supporting major programmes of work, and ensuring that designs are grounded, implementable and aligned to operational needs. You will act as a trusted technical authority across engagements, helping organisations understand their current environments, define improvement roadmaps and establish the foundations required to support long-term resilience and maturity. Working within our IACS Community Our Industrial Automation & Control Systems (IACS) capability sits at the heart of how we support organisations operating complex OT and ICS environments. As part of this practice, you'll be part of a community of experienced architects, consultants and engineers who collaborate across a wide range of operational settings. Knowledge gained from live environments is shared openly, helping shape how the practice continues to evolve. Architects operate with a high degree of autonomy while remaining closely connected to the wider team - providing technical leadership, supporting delivery teams, and contributing to the development of standards, methodologies and architectural approaches across the practice. This is an environment where experience is valued, collaboration is natural, and individuals play a meaningful role in shaping how OT services are delivered. As a Senior OT Architect, you will Lead discovery engagements and define architectural approaches across complex OT environments Design end-to-end OT solutions aligned to operational requirements, safety considerations and long-term sustainability Partner with commercial and delivery teams to support technical proposals, scope definition and solution shaping Act as the senior technical escalation point across OT engagements Lead and oversee site surveys to understand OT systems, networks and asset landscapes Guide security and compliance assessments across operational environments Facilitate risk identification and support the development of mitigation strategies Develop architectural roadmaps to support capability uplift and long-term improvement Support the creation of governance models, policies, standards and operating frameworks Oversee third-party suppliers and technical partners across project delivery Present architectural approaches, findings and recommendations to senior stakeholders Provide technical leadership, mentoring and direction to OT consultants and engineers Work alongside project managers to ensure delivery aligns with scope, timelines and outcomes Significant experience working within OT, ICS or industrial environments in an architectural, senior consultant or technical leadership capacity Strong background in one or more OT domains, such as: Network architecture and segmentation Asset discovery and environment visibility Governance, policy and standards Endpoint protection in operational environments Risk assessment and situational review Experience designing and shaping OT solutions across complex environments Proven ability to develop roadmaps and structured improvement approaches Experience producing detailed technical reports and architectural deliverables Confidence presenting complex technical concepts to senior and executive stakeholders Strong understanding of cyber security processes, tools and implementation approaches within OT contexts Excellent communication and stakeholder engagement skills Desirable Significant experience within OT security, industrial environments or critical infrastructure Previous consultancy experience across sectors such as energy, oil & gas, chemicals, manufacturing or utilities Knowledge of recognised industry frameworks and standards including: IEC 62443 NERC CIP NESA OG86 GICSP or equivalent certifications Additional cyber security certifications such as CISSP, GCIA, GCIH, CEH At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us.

SenseOn is looking for a Forward Deployed Engineer to sit at the intersection of security engineering, software development, and customer success. This is one of the broadest and most impactful technical roles in the business, you will be the person who makes SenseOn work, in the real world, for real customers. As a Forward Deployed Engineer, you will embed directly with customers to deploy and configure the SenseOn platform, develop custom integrations, and ensure that every customer derives measurable security value as quickly as possible. You will own the technical outcome, supporting technical sales and working on technical delivery to enable SenseOn to be effective. This is not a pre-sales or demo role. You support both new business engagements and existing customer renewals, providing the technical depth to prove and quantify the value SenseOn delivers and ensuring that as deployments grow more complex with expanded log ingestion, customers always feel in safe hands. You will report to the VP of Technology and work closely with the Security Operations, Customer Success, Sales Engineering, and Product teams. Location: UK Travel: Approx 25% to customer sites Experience: 3 to 6 years+ The Role in Detail You will own the full technical lifecycle of a customer deployment, from initial architecture review through to live production, ongoing integration development, and long term platform health. You will build cloud integrations. You will write and tune detection rules in SIEMs. You will debug customer environments. And you will ensure that every customer you touch becomes a SenseOn advocate. Your impact does not stop at deployment. As SenseOn's log ingestion capability grows and deployments become more complex and wide ranging, you will work with the Customer Success team to build the technical business cases that win renewals and drive expansion bringing the same engineering rigour to proving value as you do to deploying it. Responsibilities Customer Deployment & Technical Success Lead end-to-end SenseOn platform deployments and complex log ingestion rollouts without customer disruption. Conduct architectural reviews to define deployment strategies and identify integration opportunities. Own the post sale technical relationship into steady state operations, delivering against technical success criteria tied to quantifiable security outcomes. Travel to UK and international customer sites approximately 25% of the time. Renewal Support & Customer Value Quantification Provide the technical evidence base and build business cases for renewals and expansions, translating platform telemetry and incident response data into clear customer outcomes. Proactively health check environments, close technical gaps, and resolve visibility issues ahead of renewal conversations. Collaborate with Sales Engineering to ensure continuity from pre sale technical validation through to post sale deployment. Software Development & Integration Engineering Write production quality software to build and maintain integrations across third party security tools, SIEMs, identity platforms, and AWS, Azure, and GCP environments. Contribute reusable connectors to the SenseOn integration library and create custom automation to optimise security operations workflows. Work confidently across backend languages (Python preferred; Go, JavaScript, and Bash valued) utilising RESTful APIs, webhooks, and data pipeline patterns. Detection Engineering & SIEM Development Write, tune, and maintain high fidelity, low noise SIEM detection rules by translating threat intelligence and attacker behaviour. Map coverage to the MITRE ATT&CK framework to address visibility gaps, and develop new detection logic with Security Operations. Iterate on rules post deployment to reduce false positives, and provide expert guidance to customers regarding their detection strategy and risk posture. Customer Success & Relationship Management Develop deep relationships with customer security leadership, acting as a trusted adviser across their security architecture. Proactively mitigate adoption risks, resolve deployment blockers, and conduct structured onboarding from platform fundamentals to advanced threat hunting. Monitor deployed environment health, address technical drift, and translate field experience into actionable product feedback internally. Pre Sales & Proof of Value Support Partner with Sales Engineering on Proof of Value (POV) engagements, providing technical credibility to differentiate SenseOn. Contribute to bespoke technical demonstrations, architecture proposals, and solution designs for complex prospects transitioning from legacy platforms or traditional SIEM solutions. Product & Analytics Feedback Act as a direct conduit between the field and product teams, raising well evidenced bugs, feature requests, and detection improvements. Participate in User Acceptance Testing (UAT) for new platform releases to provide field informed quality assurance. Identify cross environment patterns to highlight new detection opportunities or platform capability gaps for the analytics backlog. Essential 3-6 years of experience in a technical cybersecurity role, ideally spanning Security Operations and an engineering or customer facing function. Demonstrable software development capability, you must be able to write, review, and deploy code in a production context. Python is strongly preferred. Proven ability to write and tune detection rules in one or more SIEM platforms (e.g. Splunk, Microsoft Sentinel, Elastic, QRadar). You are comfortable translating threat scenarios into detection logic and iterating on rule quality based on operational feedback. Hands on experience building and troubleshooting integrations with cloud platforms (AWS, Azure, or GCP), REST APIs, and common security tooling including SIEMs, EDRs, XDRs, and NDRs. Strong understanding of networking fundamentals, operating systems (Windows and Linux), and identity and access management concepts. Experience deploying or operating software in containerised environments (Docker, Kubernetes). Excellent written and verbal communication skills, with the ability to engage credibly with both technical engineers and non technical stakeholders up to C-level. Based in the United Kingdom with the right to work in the UK. Highly Desirable Prior experience in a Forward Deployed Engineer, Customer Success Engineer, or Technical Account Manager role at a security or SaaS company. Experience supporting customer renewal engagements from a technical perspective - building business cases, evidencing value, and closing coverage gaps ahead of renewal conversations. Familiarity with log ingestion at scale, including the operational and architectural challenges of onboarding diverse log sources across complex enterprise environments. Experience with CI/CD pipelines, Infrastructure as Code (Terraform, Ansible), and modern DevSecOps practices. Exposure to machine learning or AI driven security analytics platforms. Relevant industry certifications such as CISSP, AWS Solutions Architect, GCIH, or equivalent. Experience supporting or replacing incumbent security platforms (e.g. Darktrace, CrowdStrike, Splunk) within enterprise customer transitions. What Success Looks Like Within your first 90 days, you will have completed at least one end to end customer deployment, established yourself as the technical lead for a portfolio of accounts, and shipped at least one integration adopted by a customer in production. Within 6 months, you will be leading complex multi environment deployments independently, supporting renewal engagements with clear technical business cases, and have contributed meaningful detection rules and integrations to SenseOn's shared library. Within 12 months, you will be shaping how SenseOn approaches deployment and customer value quantification at scale, informing product roadmap decisions, mentoring more junior team members, and owning the technical success of some of SenseOn's most strategic accounts. What We Offer Competitive salary commensurate with experience Unlimited holiday allowance Hybrid working model with flexibility around customer commitments Bi annual career progression review Personal learning and development budget MacBook and all necessary tooling provided Enhanced pension scheme Private healthcare through Vitality, with rewards and discounts Belong at SenseOn At SenseOn, we define Talent as employees who are customer obsessed and pursuing excellence. They are courageous, good people, doing good things, powering our mission. If this resonates with you, then you will always belong. Nothing else matters. We are an Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant. Difference is what makes us stronger.

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. Since 2012, we have built the market leading cloud security company and an award winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Location - United Kingdom (Remote) About the position: The Territory Sales Manager (Public Sector) will acquire new customers and sell additional use cases, products and services into existing accounts. The AE is accountable for exceeding monthly/quarterly quota, proactive deal management, forecast accuracy, and driving adoption/usage with customers and prospects in collaboration with internal teams and the broader Netskope partner ecosystem. This is an amazing opportunity for the sales professional who has a history of completely dominating their territory and who wants to make an impact on building the next iconic cloud security company. Responsibilities Prospect new accounts, perform your own lead generation, qualify, develop and close new business. Develop an overall account strategy leading to the deployment of a well executed selling effort into the assigned territory/accounts. Sell new accounts, ensure customer satisfaction, and retain Netskope solutions and services. Overachieve on sales targets by developing pipeline along with a high level of forecast accuracy. Sell through channel partners to qualify opportunities. Job Requirements 4+ years of direct sales experience in a quota carrying role. 1+ years selling cybersecurity software and/or SaaS solutions preferred. Verifiable track record of exceeding quotas year after year. Understanding of enterprise web technologies and SaaS experience a must. Success working with channel partners. Ability to present and sell by phone / web demo. Highly motivated self starters, eager to learn, determined to adapt quickly, and comfortable with some ambiguity. Expert with Education Bachelor Degree preferred. •NETSPOKE is committed to implementing equal employment opportunities for all employees and applicants for employment. NETSPOKE does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate. NETSPOKE respects your privacy and is committed to protecting the personal information you share with us, please refer to NETSPOKE's Privacy Policy for more details.

A leading cloud security firm is seeking a Territory Sales Manager (Public Sector) in the United Kingdom, offering an opportunity for a sales professional eager to dominate their territory. The role involves acquiring new customers, managing accounts, and exceeding sales targets through effective strategy and collaboration. The ideal candidate has more than 4 years in direct sales, preferably with a background in cybersecurity and SaaS solutions. This position is remote with a focus on driving adoption of innovative solutions.

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role The Risk, Compliance & Resilience Advisor shall help to manage compliance and assurance for supporting the Senior Manager - Risk & Compliance and Risk & Resilience Lead by ensuring that: Risk Assessment: Assist in identifying, assessing, and prioritising risks across the organisation. Conduct risk assessments to evaluate the likelihood and potential impact of risks on business operations and objectives Compliance Monitoring: Monitor regulatory developments and changes in laws, regulations, and industry standards. Assess the organisation's compliance with applicable regulations, standards, and internal policies Resilience Planning: Support the Global Risk & Resilience Lead in the Development and maintenance of IT resilience and business continuity plans to ensure the organisation's ability to respond to and recover from IT disruptions Incident Response and Management: Provide support in DR related incident response activities, including investigating IT security incidents, breaches, and disruptions Issue Identification: Identify and document risk deficiencies, compliance gaps, and areas for improvement. Collaborate with stakeholders to develop actionable recommendations and corrective action plans to address identified issues Documentation and Reporting: Maintain accurate documentation of risk assessments, compliance reviews, control testing activities, and remediation efforts. Prepare regular reports for management and stakeholders on the status of risk, compliance, and control activities Policy and Procedure Development: Assist in the development and maintenance of risk management, compliance, and control related policies, procedures, and guidelines. Ensure alignment with regulatory requirements and industry best practices in alignment with the Global IS Governance Lead Vendor Risk Management Support: Assist in assessing and managing risks associated with third party vendors and service providers. Evaluate vendor controls and adherence to contractual obligations Continuous Improvement: Identify opportunities for enhancing risk management, compliance, and control processes. Recommend and implement improvements to strengthen the organisation's risk and control environment Project Work: Contribute to project activities as required to ensure GRC requirements are understood and addressed Areas of Accountability, Responsibility and Competence Level Works with the Global Risk & Compliance Senior Manager to support IS in the delivery of governance, compliance, and risk activities, whilst supporting the Integration projects Supports the execution of the security, audit, and compliance activities Supports the Global Risk & Compliance Senior Manager by ensuring the successful delivery of initiatives and projects within the Risk and Compliance environment Supports the Risk & Compliance Senior Manager, and Risk & Resilience Lead in any required activities which support improvements in assurance, compliance, and audit activities Addresses findings from identified risks or audits Ensures the ISMS contains an accurate record of risks, events, and issues Supports the internal and external audit investigations Ensures that the audit tests, self certifications, and audit reviews are relevant, consistent, and conducted in accordance with professionally accepted auditing standards Works with minimal supervision, using clearly defined processes and procedures Facilitates the use of performance metrics to improve output May be required to provide out of hours support via an on call rota Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate compliance and risk related concepts to technical and non technical audiences Substantial relevant experience in control management for governance, compliance, IT audits, IS assurance and risk management programmes CISA, CISM or equivalent preferred BSc or equivalent qualification in IT based degree preferred 3+ years relevant IT work experience Proven ability to communicate with technical teams to elicit information and requirements Understanding of regulatory requirements, including cross industry regulations (e.g., GDPR, Data Protection Act) and industry specific regulations Skilled in implementing compliance and control frameworks Proficient in IT governance and quality standards Knowledge of common information security management frameworks, such as ISO/IEC 27001, ITIL, COBIT as well as those from NIST, including and Cybersecurity Framework Excellent stakeholder management skills High level of personal integrity, as well as the ability to professionally handle confidential matters and show an appropriate level of judgement and maturity Knowledge of OneTrust risk management toolset or similar preferred At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us.

ABOUT THE DEPARTMENT OF HUMAN SERVICE PROGRAMS: The Department of Human Service Programs (DHSP) creates and coordinates services that enhance the quality of life for Cambridge residents. Driven by the needs of residents, DHSP's extensive services and programs touch almost every sector in the city: from newborns to senior citizens, from school-aged children to homeless families, from non-profit organizations to local employers. ABOUT THE ROLE: Serving as the initial point of contact for individuals contacting and visiting DHSP at 51 Inman Street, the Administrative Coordinator will be responsible for fostering an environment where all employees and visitors feel welcomed and supported. Reporting to the Operations Manager, this position will provide logistical and administrative support to the management and the Administration Division for DHSP to ensure the success of daily operations. The ideal candidate will possess excellent customer service, communication, project management, and problem solving skills. ESSENTIAL DUTIES AND RESPONSIBILITIES: Support efficient daily operations including but not limited to maintaining a welcoming and orderly reception area, as well as other shared resource and meeting spaces. Provide support to senior executive management team. This includes scheduling, office communications and inter divisional coordination on behalf of the Assistant Directors and the Assistant City Manager for Human Services. Serve as the primary in person point of contact at 51 Inman Street for all visitors and staff to the Department of Human Service Programs. Uphold security and visitor procedures for the building. Manage and screen high volume multi line phone system; respond to public inquiries and redirect to the correct programs, resources and city departments with accurate information. Manage the building's conference room calendar for staff meetings. Help provide basic technology set up support for virtual meetings on Zoom/Teams. Support the efficient operation of the department's work order system. Submit IT service requests for staff through City's IT Help Desk and internal DHSP work orders through the internal system. Support internal communication efforts within the department. Assist with the development and distribution of department wide communications including flyers, posters, announcements, and newsletters. Direct all incoming and outgoing mail and packages within the department. Bring outgoing and internal mail to City Hall daily. Monitor inventory levels and order office supplies. Keep accurate records of purchase orders and maintain a tracking spreadsheet for all related purchases. Maintain the department staff contact directory and parking information list. Help provide set up and logistical support for department events. Support the onboarding of new staff by setting up workspaces, assisting with the completion of required paperwork, and orienting them with resources within the building, department, and City. Collect staff timesheets, verify signatures, and submit them to department payroll on a weekly basis. Support the department's weekly paycheck distribution process and monthly T Pass distribution for staff. Assist with the collection and tracking of required employee trainings and surveys including new hire trainings, the City Commuter Survey, and IT cybersecurity training courses. Maintain compliance records as necessary. Support the department's mission to enhance family access to programming and services. Support the Administration Division with processing of bills payable and receivables as necessary. Actively engage in and support the Department's Race and Equity Initiative. Assist in special administrative projects and other duties as assigned. Demonstrate continuous effort to improve operations and streamline work processes. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MINIMUM REQUIREMENTS: Education and Experience High School Diploma or equivalency required. 3 years of administrative and customer service skills. A combination of equivalent experience and education may be considered. Knowledge, Skills, and Abilities Ability to work cooperatively and communicate effectively with a diverse range of people including members of the public, department and city staff, and vendors. Well organized, reliable, and have strong time management skills. Ability to multi task and respond to a variety of situations while displaying mature, patient, and professional demeanor at all times. Proven ability to collaborate with all levels of an organization. Detail oriented approach ensuring accuracy in tasks and documentation. Computer literate including proficiency in Microsoft Office Suite and in multi line phone operations. The City may require that the successful candidate take and pass a computer skills proficiency test in these applications at hire or within 12 months of hire. Commitment to anti racism, diversity, equity and inclusion. The City of Cambridge's workforce, like the community it serves, is diverse. Applicants must have the ability to work and interact effectively with individuals and groups with a variety of identities, cultures, backgrounds, and ideologies. Preferred Bachelor's degree in related field or the equivalent combination of education, training, and experience preferred. Experience with creative design software, CRM, and Smartsheet preferred. Familiarity with Cambridge. PHYSICAL REQUIREMENTS, WORKING CONDITIONS, WORK FLEXIBILITY AND ACCOMMODATIONS: Busy office setting with active phone calls and walk in visitors. Open cubicles, carpeted floors, fluorescent lighting, and air conditioning. Ability to access, input and retrieve information from a computer. Ability to answer phone, maintain multiple files, and operate office equipment including copiers, printers, fax, and scanners. Ability to execute tasks involving keyboarding, telephones, writing, bending, reaching, and lifting up to 15 pounds. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential job functions. SUMMARY OF BENEFITS: Competitive health, dental, and vision insurance. Vacation and Sick leave eligible. Paid parental leave. Sick Incentive Pay Eligible. 3 Personal days. 14 Paid Holidays. Management Allowance, $2,700/year. City employee commuter benefits (T Pass reimbursement, Bluebikes membership, EZRide Shuttle membership). REQUIRED DOCUMENTS: Please upload the below documents to complete your application: Resume Cover Letter