CapGemini
Manchester, Lancashire
Security Clearance: To be successfully appointed to this role, must be eligible to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. If you are successfully offered this position, you will go through a series of pre-employment checks, including identity, nationality (single or dual) or immigration status, employment history going back three continuous years, and unspent criminal record check (known as Disclosure and Barring Service) What we will offer you You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard Manage Mentor, Cybersecurity qualifications and much more. Why we are different At Capgemini, we help organisations across the world become more agile, more competitive, and more successful. Smart, tailored, often ground-breaking technical solutions to complex problems are the norm. But so, too, is a culture that is as collaborative as it is forward thinking. Working closely with each other, and with our clients, we get under the skin of businesses and to the heart of their goals. You will too. Capgemini is proud to represent nearly 130 nationalities and its cultural diversity. Our holistic definition of diversity extends beyond gender, gender identity, sexual orientation, disability, ethnicity, race, age, and religion. Capgemini views diversity as everything that makes us who we are as an organization, including our social background, our experiences in life and work, our communication styles and even our personality. These dimensions contribute to the type of diversity we value the most: diversity of thought. Who you will be working with You will join the Data Trust Capability in Capgemini's Insights and Data (I&D) business unit. Insights and Data is a global business unit covering Enterprise Data Management, Cloud Platforms, Enterprise Content Management and AI & Analytics. Our team is one of the largest and most successful Data Management teams in the UK delivering innovative Data Management and Governance thought leadership to our clients. The Enterprise Data Management provides services on Information Strategy, Data Governance, Master Data Management, Data Architecture, Data Migration and Lifecycle Management. We help our clients build an enterprise-class data platform that allows them to move ahead in their journey of data and insights. Primarily working with leading software vendors like SAP, Informatica, IBM, Oracle et al, the team are primarily Consultants, putting client requirements and industry best practices at the heart of delivery. The focus of your role Configure and maintain Microsoft Purview features, including: Information Protection (sensitivity labels, auto-labelling), Data Loss Prevention (M365, Endpoint, Cloud Apps), Data Governance (catalogue, scanning, classification), Records Management (retention labels & policies), Insider Risk Management, eDiscovery (Standard & Premium) Manage scanning rules, data connectors, metadata sources, and catalog assets. Support integration with M365, Azure, Power Platform, and on premises data sources Monitor Purview alerts, DLP incidents, policy matches, and governance activity logs Perform investigation of policy violations, insider risk alerts, and data protection events Track and escape issues to engineering or architecture teams as required Maintain audit trails, compliance dashboards, and monthly reporting Assist with maintaining data classification schemas, taxonomy, and metadata models Support data owners and stewards in cataloguing and tagging data assets Run data scans, quality checks, and lineage validation tasks Produce and maintain operational runbooks, configuration documentation, and governance processes Create user guides for end users, compliance officers, and IT support teams Document incident response processes related to Purview alerts Work closely with Compliance, Security, Data Governance, and IT teams to implement policies into Purview Support end users by troubleshooting classification, labelling, and access issues Provide training sessions and knowledge transfer on Purview features Identify gaps in data governance and compliance processes; recommend improvements You may also offer insights to the wider community through blogs, articles, and social media. At Capgemini, we believe in bringing your whole self to work. Equity, diversity, and inclusion are woven into our everyday culture, creating a welcoming and supportive environment for everyone. What You Will Bring As a Technical Purview Analyst, you will have 7 years plus experience in data governance, security, compliance, or Microsoft 365 administration. You will have hands on experience with Microsoft Purview or related compliance/security platforms, with exposure to operational support, incident management, or compliance monitoring. Experience Microsoft Purview Information Protection - labels, policies, auto labelling, encryption Data Loss Prevention - endpoint, SharePoint/OneDrive/Teams, Exchange, cloud apps Purview Data Governance - cataloguing, scanning, metadata management Records Management & Retention Labelling eDiscovery workflows and case management Defender for Cloud Apps Wider integration with SharePoint, OneDrive, Exchange, Azure Storage, SQL, Synapse, Data Factory, and Power BI Understanding of classification, metadata, and governance principles Knowledge of Microsoft 365 security & compliance capabilities Basic understanding of Azure Active Directory / Entra ID identity and access concepts Familiarity with ITSM/incident management processes Understanding of regulatory compliance basics How compliance and data protection teams use Purview outputs Data sensitivity models and how they map to business processes Governance best practices, including cataloguing and lineage use cases Ability to configure and manage Purview policies and scanning tools Strong analytical and troubleshooting skills Familiarity with KQL, PowerShell, or Microsoft Graph Ability to interpret logs, alerts, and governance reporting Strong documentation and verbal communication skills Ability to work collaboratively with cross functional teams Good organisational and time management abilities Certifications (Desirable)
Security Clearance: To be successfully appointed to this role, must be eligible to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. If you are successfully offered this position, you will go through a series of pre-employment checks, including identity, nationality (single or dual) or immigration status, employment history going back three continuous years, and unspent criminal record check (known as Disclosure and Barring Service) What we will offer you You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard Manage Mentor, Cybersecurity qualifications and much more. Why we are different At Capgemini, we help organisations across the world become more agile, more competitive, and more successful. Smart, tailored, often ground-breaking technical solutions to complex problems are the norm. But so, too, is a culture that is as collaborative as it is forward thinking. Working closely with each other, and with our clients, we get under the skin of businesses and to the heart of their goals. You will too. Capgemini is proud to represent nearly 130 nationalities and its cultural diversity. Our holistic definition of diversity extends beyond gender, gender identity, sexual orientation, disability, ethnicity, race, age, and religion. Capgemini views diversity as everything that makes us who we are as an organization, including our social background, our experiences in life and work, our communication styles and even our personality. These dimensions contribute to the type of diversity we value the most: diversity of thought. Who you will be working with You will join the Data Trust Capability in Capgemini's Insights and Data (I&D) business unit. Insights and Data is a global business unit covering Enterprise Data Management, Cloud Platforms, Enterprise Content Management and AI & Analytics. Our team is one of the largest and most successful Data Management teams in the UK delivering innovative Data Management and Governance thought leadership to our clients. The Enterprise Data Management provides services on Information Strategy, Data Governance, Master Data Management, Data Architecture, Data Migration and Lifecycle Management. We help our clients build an enterprise-class data platform that allows them to move ahead in their journey of data and insights. Primarily working with leading software vendors like SAP, Informatica, IBM, Oracle et al, the team are primarily Consultants, putting client requirements and industry best practices at the heart of delivery. The focus of your role Configure and maintain Microsoft Purview features, including: Information Protection (sensitivity labels, auto-labelling), Data Loss Prevention (M365, Endpoint, Cloud Apps), Data Governance (catalogue, scanning, classification), Records Management (retention labels & policies), Insider Risk Management, eDiscovery (Standard & Premium) Manage scanning rules, data connectors, metadata sources, and catalog assets. Support integration with M365, Azure, Power Platform, and on premises data sources Monitor Purview alerts, DLP incidents, policy matches, and governance activity logs Perform investigation of policy violations, insider risk alerts, and data protection events Track and escape issues to engineering or architecture teams as required Maintain audit trails, compliance dashboards, and monthly reporting Assist with maintaining data classification schemas, taxonomy, and metadata models Support data owners and stewards in cataloguing and tagging data assets Run data scans, quality checks, and lineage validation tasks Produce and maintain operational runbooks, configuration documentation, and governance processes Create user guides for end users, compliance officers, and IT support teams Document incident response processes related to Purview alerts Work closely with Compliance, Security, Data Governance, and IT teams to implement policies into Purview Support end users by troubleshooting classification, labelling, and access issues Provide training sessions and knowledge transfer on Purview features Identify gaps in data governance and compliance processes; recommend improvements You may also offer insights to the wider community through blogs, articles, and social media. At Capgemini, we believe in bringing your whole self to work. Equity, diversity, and inclusion are woven into our everyday culture, creating a welcoming and supportive environment for everyone. What You Will Bring As a Technical Purview Analyst, you will have 7 years plus experience in data governance, security, compliance, or Microsoft 365 administration. You will have hands on experience with Microsoft Purview or related compliance/security platforms, with exposure to operational support, incident management, or compliance monitoring. Experience Microsoft Purview Information Protection - labels, policies, auto labelling, encryption Data Loss Prevention - endpoint, SharePoint/OneDrive/Teams, Exchange, cloud apps Purview Data Governance - cataloguing, scanning, metadata management Records Management & Retention Labelling eDiscovery workflows and case management Defender for Cloud Apps Wider integration with SharePoint, OneDrive, Exchange, Azure Storage, SQL, Synapse, Data Factory, and Power BI Understanding of classification, metadata, and governance principles Knowledge of Microsoft 365 security & compliance capabilities Basic understanding of Azure Active Directory / Entra ID identity and access concepts Familiarity with ITSM/incident management processes Understanding of regulatory compliance basics How compliance and data protection teams use Purview outputs Data sensitivity models and how they map to business processes Governance best practices, including cataloguing and lineage use cases Ability to configure and manage Purview policies and scanning tools Strong analytical and troubleshooting skills Familiarity with KQL, PowerShell, or Microsoft Graph Ability to interpret logs, alerts, and governance reporting Strong documentation and verbal communication skills Ability to work collaboratively with cross functional teams Good organisational and time management abilities Certifications (Desirable)
EXPRESS SOLICITORS
Northenden, Manchester
Job Title: Operations Manager Location: Sharston, M22 4SN Salary : £45,000 - £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. About The Role: Due to continued growth and expansion, we are seeking an experienced and driven Operations Manager. The Operations Manager is responsible for driving data-led decision making, systems performance, and cross-functional operational support across the firm. This role sits at the intersection of technology, data, legal operations, and business process - providing the analytical rigour and operational structure that enables both legal and non-legal functions to operate effectively. The Operations team also handles key business processes in support of other business functions and this role will involve the management of both data focussed and more traditional operations roles Responsibilities: Responsible for the firm's operational data infrastructure, ensuring accuracy, consistency, and accessibility of business-critical data across systems. Lead the development and governance of management information (MI) reporting, providing actionable insight to senior management and department heads. Leadership of the data analytics team in production and maintenance of dashboards and reporting tools (e.g. Power BI, SQL-based reports). Working with various stakeholders directly and in through supervision of the data team to identify improvements and additions to existing reporting suites. Liaise with compliance and risk functions to ensure operational processes reflect regulatory requirements (e.g. SRA, GDPR). Working with the Development team, Business Analyst, Project Manager as required to ensure a joined-up approach to systems and compliance. Lead or contribute to firmwide operational projects such as system migrations, reporting re-platforming, or process standardisation initiatives. Maintain operational process documentation and ensure procedures are kept current, accessible and adhered to. Monitor operational risk indicators and escalate emerging issues to senior management with appropriate remediation recommendations. Contribute to the firm's AI and data strategy, including identification of use cases, vendor assessment, and governance framework development. Work with other companies within the group to ensure effective systems and data management between companies. Person Specification: Experience in senior operations roles, ideally within a legal or other professional services firm. Demonstrable expertise in data management, MI reporting, and business intelligence tools (e.g. Power BI, Tableau, or equivalent). Strong working knowledge of relational databases and querying (SQL), with an ability to interrogate and manipulate data to derive business insight. Experience using case management systems or CRM and understanding how data flows in and out of such systems. Experience managing or influencing cross-functional operational projects in an environment with multiple stakeholder groups. Strong commercial awareness with an understanding of how operational performance connects to financial outcomes. Comfortable working with analytics, data and reporting tools to translate information into clear business insights. Familiarity with AI and machine learning tools in an operational or analytical context including, document processing, predictive analytics, or LLM-based workflow augmentation. Understanding of cybersecurity and data security principles as they relate to data governance and system access management. Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations General Manager, Ops Manager, Senior Operations Executive, Legal Operations Manager, Professional Services Operations Manager, Business Management, Business Operations Leader may also be considered for this role.
Job Title: Operations Manager Location: Sharston, M22 4SN Salary : £45,000 - £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. About The Role: Due to continued growth and expansion, we are seeking an experienced and driven Operations Manager. The Operations Manager is responsible for driving data-led decision making, systems performance, and cross-functional operational support across the firm. This role sits at the intersection of technology, data, legal operations, and business process - providing the analytical rigour and operational structure that enables both legal and non-legal functions to operate effectively. The Operations team also handles key business processes in support of other business functions and this role will involve the management of both data focussed and more traditional operations roles Responsibilities: Responsible for the firm's operational data infrastructure, ensuring accuracy, consistency, and accessibility of business-critical data across systems. Lead the development and governance of management information (MI) reporting, providing actionable insight to senior management and department heads. Leadership of the data analytics team in production and maintenance of dashboards and reporting tools (e.g. Power BI, SQL-based reports). Working with various stakeholders directly and in through supervision of the data team to identify improvements and additions to existing reporting suites. Liaise with compliance and risk functions to ensure operational processes reflect regulatory requirements (e.g. SRA, GDPR). Working with the Development team, Business Analyst, Project Manager as required to ensure a joined-up approach to systems and compliance. Lead or contribute to firmwide operational projects such as system migrations, reporting re-platforming, or process standardisation initiatives. Maintain operational process documentation and ensure procedures are kept current, accessible and adhered to. Monitor operational risk indicators and escalate emerging issues to senior management with appropriate remediation recommendations. Contribute to the firm's AI and data strategy, including identification of use cases, vendor assessment, and governance framework development. Work with other companies within the group to ensure effective systems and data management between companies. Person Specification: Experience in senior operations roles, ideally within a legal or other professional services firm. Demonstrable expertise in data management, MI reporting, and business intelligence tools (e.g. Power BI, Tableau, or equivalent). Strong working knowledge of relational databases and querying (SQL), with an ability to interrogate and manipulate data to derive business insight. Experience using case management systems or CRM and understanding how data flows in and out of such systems. Experience managing or influencing cross-functional operational projects in an environment with multiple stakeholder groups. Strong commercial awareness with an understanding of how operational performance connects to financial outcomes. Comfortable working with analytics, data and reporting tools to translate information into clear business insights. Familiarity with AI and machine learning tools in an operational or analytical context including, document processing, predictive analytics, or LLM-based workflow augmentation. Understanding of cybersecurity and data security principles as they relate to data governance and system access management. Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations General Manager, Ops Manager, Senior Operations Executive, Legal Operations Manager, Professional Services Operations Manager, Business Management, Business Operations Leader may also be considered for this role.
