Chubb Fire & Security Ltd.
Rutherglen, Lanarkshire
# At Chubb we are driven by a powerful purpose - to protect your worldField Service Engineer page is loaded Field Service Engineerlocations: Chubb Glasgow, Suite 1.08, Red Tree Magenta, 270 Glasgow Road, Rutherglen, G73 1UZtime type: Full timeposted on: Posted Todayjob requisition id: JRHere at Chubb Fire & Security we're looking to add a Field Service Engineer to join our Large Project Team based across Scotland. Ideally based out of Glasgow this is a key role for us, working on prestigious sites across the region within Security Systems.Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things! SALARY: Upto days holiday, plus bank holidays Oncall + Overtime Employee Referral Scheme (£1000) Same GP Company Pension Scheme Life Assurance (4 x Basic Salary) Employee Scholarship Scheme A Central Benefits Platform offering a wide variety discounts Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Goals and Objectives: To provide first line service and routine maintenance activities and support to all the company & third party products in use, throughout the region. Responsibilities: To repair, maintain and service systems in accordance with the relevant company procedures, engineer instructions and specific system specifications; To ensure that if the installed system differs from the specification that the relevant documentation is complete and it is brought to the attention of the relevant Supervisor. When required commissioning of systems in accordance with the relevant standards and Codes of Practice; To ensure that all working areas on site are left in a clean and tidy state; Qualifications/ Experience/Knowledge: Good basic education and ideally a relevant qualification in the electrical/ Electronic industry. Alternatively able to demonstrate in depth knowledge through assessment. Field Service Experience. Good standard of IT skills. (Computer Literate). Good level of Customer Service experience. IPAF, ECS, CSCS, Safety Passport holder or similar would be beneficial. Full UK driving license Able to demonstrate good technical knowledge in at least two of the following disciplines: CCTV, Intruder, Access Control & Perimeter systems, Networking Personal Qualities and Behaviours: Positive, self- motivated, proactive individual. Ability to work on own initiative & as part of a team. The ability to operate effectively under pressure in rapidly changing Environments & circumstances Flexible - able to successfully accept and implement change. Good communication skills, with the ability to encourage, negotiate and persuade others to achieve objectivesChubb Systems provides sophisticated communication, security and surveillance systems for a number of Europe's leading organisations and specialises in large infrastructure projects. Our total solution includes unique design and in-house software development capabilities, integration, delivery and accreditation of bespoke systems to these customers with specialist security requirements.We welcome applications from talented Field Service Engineers, Service Engineers, Project Engineers who live within a commutable distance of Glasgow Hamilton, Motherwell Additional Information Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companiesWe believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.
Oct 29, 2025
Full time
# At Chubb we are driven by a powerful purpose - to protect your worldField Service Engineer page is loaded Field Service Engineerlocations: Chubb Glasgow, Suite 1.08, Red Tree Magenta, 270 Glasgow Road, Rutherglen, G73 1UZtime type: Full timeposted on: Posted Todayjob requisition id: JRHere at Chubb Fire & Security we're looking to add a Field Service Engineer to join our Large Project Team based across Scotland. Ideally based out of Glasgow this is a key role for us, working on prestigious sites across the region within Security Systems.Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things! SALARY: Upto days holiday, plus bank holidays Oncall + Overtime Employee Referral Scheme (£1000) Same GP Company Pension Scheme Life Assurance (4 x Basic Salary) Employee Scholarship Scheme A Central Benefits Platform offering a wide variety discounts Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Goals and Objectives: To provide first line service and routine maintenance activities and support to all the company & third party products in use, throughout the region. Responsibilities: To repair, maintain and service systems in accordance with the relevant company procedures, engineer instructions and specific system specifications; To ensure that if the installed system differs from the specification that the relevant documentation is complete and it is brought to the attention of the relevant Supervisor. When required commissioning of systems in accordance with the relevant standards and Codes of Practice; To ensure that all working areas on site are left in a clean and tidy state; Qualifications/ Experience/Knowledge: Good basic education and ideally a relevant qualification in the electrical/ Electronic industry. Alternatively able to demonstrate in depth knowledge through assessment. Field Service Experience. Good standard of IT skills. (Computer Literate). Good level of Customer Service experience. IPAF, ECS, CSCS, Safety Passport holder or similar would be beneficial. Full UK driving license Able to demonstrate good technical knowledge in at least two of the following disciplines: CCTV, Intruder, Access Control & Perimeter systems, Networking Personal Qualities and Behaviours: Positive, self- motivated, proactive individual. Ability to work on own initiative & as part of a team. The ability to operate effectively under pressure in rapidly changing Environments & circumstances Flexible - able to successfully accept and implement change. Good communication skills, with the ability to encourage, negotiate and persuade others to achieve objectivesChubb Systems provides sophisticated communication, security and surveillance systems for a number of Europe's leading organisations and specialises in large infrastructure projects. Our total solution includes unique design and in-house software development capabilities, integration, delivery and accreditation of bespoke systems to these customers with specialist security requirements.We welcome applications from talented Field Service Engineers, Service Engineers, Project Engineers who live within a commutable distance of Glasgow Hamilton, Motherwell Additional Information Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companiesWe believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.
Branch Manager Profit Share, Company Car, Uncapped Commission We're looking for a highly motivated Branch Manager - Estate Agent to lead our fantastic residential sales team in Clarkson working in our well known Slater Hogg & Howison estate agency. This is a great opportunity for an established Estate Agent looking for progression and to step in to a branch management appointment in residential sales. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . The main purpose of the role of a Branch Manager - Estate Agent is to maximise the overall income and profitability of your branch. What's in it for you as our Branch Manager - Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Key responsibilities of a Branch Manager - Estate Agent: Running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, reservations, sales and mortgage introductions. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Branch Manager - Estate Agent: Preferably an experienced Branch Manager, Assistant Branch Manager, Residential Sales Manager or a Sales Negotiator, Estate Agent, Lister, Valuer looking to progress. Demonstrable Sales Management experience. Able to generate new business in a target driven environment. Proven experience managing, leading and mentoring a team. Outstanding customer care / customer service experience. Resilient, positive, organised, numerate and detail oriented. Excellent verbal and written communication skills. IT literate (MS Office, internet, email systems). A Full UK driving licence. Slater Hogg & Howison is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. EACW05851
Oct 27, 2025
Full time
Branch Manager Profit Share, Company Car, Uncapped Commission We're looking for a highly motivated Branch Manager - Estate Agent to lead our fantastic residential sales team in Clarkson working in our well known Slater Hogg & Howison estate agency. This is a great opportunity for an established Estate Agent looking for progression and to step in to a branch management appointment in residential sales. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . The main purpose of the role of a Branch Manager - Estate Agent is to maximise the overall income and profitability of your branch. What's in it for you as our Branch Manager - Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Key responsibilities of a Branch Manager - Estate Agent: Running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, reservations, sales and mortgage introductions. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Branch Manager - Estate Agent: Preferably an experienced Branch Manager, Assistant Branch Manager, Residential Sales Manager or a Sales Negotiator, Estate Agent, Lister, Valuer looking to progress. Demonstrable Sales Management experience. Able to generate new business in a target driven environment. Proven experience managing, leading and mentoring a team. Outstanding customer care / customer service experience. Resilient, positive, organised, numerate and detail oriented. Excellent verbal and written communication skills. IT literate (MS Office, internet, email systems). A Full UK driving licence. Slater Hogg & Howison is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. EACW05851
Job Description Revolutionize technology application in real-world scenarios, promoting impactful change and innovation. As a Software Engineer III at JPMorgan Chase within the AI/ML Data Platforms business, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives. Job responsibilities Develops and writes software applications for AI/ML platforms and building Generative AI based applications including Agents. Utilizes creative problem-solving skills to design, develop, and troubleshoot technical solutions, thinking beyond conventional approaches to innovate and resolve complex technical challenges. Develops secure high-quality production code, and reviews and debugs code written by others Proactively identifies opportunities to streamline, eliminate, or automate the remediation of recurring issues and developer challenges, enhancing the operational efficiency and excellence of software applications and systems. Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, Opportunity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts with applied experience. Practical experience in Infrastructure as Code development, ideally using Terraform. Hands-on practical experience in system design, application development, testing, and ensuring operational stability. Advanced proficiency in one or more programming languages, with a strong focus on Python or Java Comprehensive understanding of the Software Development Life Cycle (SDLC) and Model Development Life Cycle (MDLC). Deep understanding of agile methodologies and basic proficiency in architectural frameworks. Demonstrated proficiency in platform development and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.). In-depth knowledge of the financial services industry and their IT systems. Preferred qualifications, capabilities, and skills Proficient in utilizing AI tools to enhance productivity and efficiency in daily tasks. Familiarity with architecture design frameworks Self-motivated and proactive, with a strong ability to identify issues and challenge the status quo. Knowledge in automation and continuous integration, delivery, and testing (CI/CD/CT) methods. Knowledge in Gen AI application development Demonstrates initiative in learning and adapting to new technologies and methodologies. Proven problem-solving skills with a focus on innovation and continuous improvement. Excellent communication and collaboration skills to work effectively within cross-functional teams. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Oct 27, 2025
Full time
Job Description Revolutionize technology application in real-world scenarios, promoting impactful change and innovation. As a Software Engineer III at JPMorgan Chase within the AI/ML Data Platforms business, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives. Job responsibilities Develops and writes software applications for AI/ML platforms and building Generative AI based applications including Agents. Utilizes creative problem-solving skills to design, develop, and troubleshoot technical solutions, thinking beyond conventional approaches to innovate and resolve complex technical challenges. Develops secure high-quality production code, and reviews and debugs code written by others Proactively identifies opportunities to streamline, eliminate, or automate the remediation of recurring issues and developer challenges, enhancing the operational efficiency and excellence of software applications and systems. Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, Opportunity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts with applied experience. Practical experience in Infrastructure as Code development, ideally using Terraform. Hands-on practical experience in system design, application development, testing, and ensuring operational stability. Advanced proficiency in one or more programming languages, with a strong focus on Python or Java Comprehensive understanding of the Software Development Life Cycle (SDLC) and Model Development Life Cycle (MDLC). Deep understanding of agile methodologies and basic proficiency in architectural frameworks. Demonstrated proficiency in platform development and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.). In-depth knowledge of the financial services industry and their IT systems. Preferred qualifications, capabilities, and skills Proficient in utilizing AI tools to enhance productivity and efficiency in daily tasks. Familiarity with architecture design frameworks Self-motivated and proactive, with a strong ability to identify issues and challenge the status quo. Knowledge in automation and continuous integration, delivery, and testing (CI/CD/CT) methods. Knowledge in Gen AI application development Demonstrates initiative in learning and adapting to new technologies and methodologies. Proven problem-solving skills with a focus on innovation and continuous improvement. Excellent communication and collaboration skills to work effectively within cross-functional teams. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Senior Estate Agent Uncapped Commission, Career Progression, Company Car/Car Allowance We're looking for a highly motivated Sales Valuer/Lister to complement our fantastic residential sales team in Rutherglen working in our well known Countrywide Scotland estate agency. What's in it for you as our Sales Valuer/Lister? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company car or car allowance Key responsibilities of a Sales Valuer/Lister The main purpose of the role is to win listings and gain new instructions for properties to market whilst maintaining the highest level of customer service. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Sales Valuer/Lister Estate Agency experience. Preferably an experienced Lister, Valuer, Instructions Manager, Valuations Manager or an Estate Agent / Sales Negotiator looking for that step up and career progression. Outstanding customer care / customer service experience. Resilient, positive, organised, numerate and detail oriented. Excellent verbal and written communication skills. IT literate (MS Office, internet, email systems). A Full UK driving licence holder. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. EACW06110
Oct 26, 2025
Full time
Senior Estate Agent Uncapped Commission, Career Progression, Company Car/Car Allowance We're looking for a highly motivated Sales Valuer/Lister to complement our fantastic residential sales team in Rutherglen working in our well known Countrywide Scotland estate agency. What's in it for you as our Sales Valuer/Lister? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company car or car allowance Key responsibilities of a Sales Valuer/Lister The main purpose of the role is to win listings and gain new instructions for properties to market whilst maintaining the highest level of customer service. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Sales Valuer/Lister Estate Agency experience. Preferably an experienced Lister, Valuer, Instructions Manager, Valuations Manager or an Estate Agent / Sales Negotiator looking for that step up and career progression. Outstanding customer care / customer service experience. Resilient, positive, organised, numerate and detail oriented. Excellent verbal and written communication skills. IT literate (MS Office, internet, email systems). A Full UK driving licence holder. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. EACW06110
Estate Agent Uncapped Commission, Career Progression We're looking for a highly motivated Sales Consultant to complement our fantastic residential sales team in Shawlands, Glasgow. Why join us as a Sales Consultant? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Your role as a Sales Consultant You'll carry out viewings for our sales properties, always looking for new opportunities to help our customers through our other products and services. You're someone who loves the buzz that comes from creating life-changing moments and your passion will shine through when you're greeting people in the branch, answering the phone or going out and about to different properties. Across everything you do, you'll need to work in line with our compliance requirements. Skills and experience required to be a successful Sales Consultant Preferably an experienced sales person. Previous Estate Agency experience would be desirable but not essential. Able to generate new business in a target driven environment. Outstanding customer care / customer service experience. Resilient, positive, organised, numerate and detail oriented. Excellent verbal and written communication skills. IT literate (MS Office, internet, email systems). A Full UK driving licence and access to your own vehicle. Countrywide Scotland is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. EACW06086
Oct 26, 2025
Full time
Estate Agent Uncapped Commission, Career Progression We're looking for a highly motivated Sales Consultant to complement our fantastic residential sales team in Shawlands, Glasgow. Why join us as a Sales Consultant? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Your role as a Sales Consultant You'll carry out viewings for our sales properties, always looking for new opportunities to help our customers through our other products and services. You're someone who loves the buzz that comes from creating life-changing moments and your passion will shine through when you're greeting people in the branch, answering the phone or going out and about to different properties. Across everything you do, you'll need to work in line with our compliance requirements. Skills and experience required to be a successful Sales Consultant Preferably an experienced sales person. Previous Estate Agency experience would be desirable but not essential. Able to generate new business in a target driven environment. Outstanding customer care / customer service experience. Resilient, positive, organised, numerate and detail oriented. Excellent verbal and written communication skills. IT literate (MS Office, internet, email systems). A Full UK driving licence and access to your own vehicle. Countrywide Scotland is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. EACW06086
A successful travel company are recruiting for a Travel Customer Support Executive to join their expanding travel team offering a salary 24000 This role will combine customer service and administration and will be assisting clients with both pre and post travel queries, including amendments and changes and also adding any additional services to the booking both over the phone and by email . This role will be working on a small shift pattern Mon-Fri 9am-5.30pm or 10.30am-7pm(approx. 2 late shifts per week) and will include 2 weekends over a 6 week rota. (this can vary) start date 3rd or 10th March . . Within the role of Travel Customer Support Executive you will be responsible for: -Answer and process queries from customers via phone, email, social media and web chat -Liaise with customers for post-booking questions, assistance & customer service issues. -Process and action where relevant, incoming emails from external suppliers -Ensure bookings are loaded correctly across the booking systems supplier systems Travel Customer Support Executive skills Required: -MUST have experience working within a travel agency or travel company either in the role of travel agent, travel consultant, reservations consultant, or travel customer service consultant or have worked within customer services within a Travel environment ideally cruise but this is not essential -Great attention to detail -Confident checking over documents including invoices and tickets -Excellent customer service skills -Ability to prioritise a busy workload and work to deadlines If you would like to apply for the position of Travel Customer Support Executive please contact Rachel on (phone number removed) and forward your up to date cv to (url removed)
Feb 06, 2025
Full time
A successful travel company are recruiting for a Travel Customer Support Executive to join their expanding travel team offering a salary 24000 This role will combine customer service and administration and will be assisting clients with both pre and post travel queries, including amendments and changes and also adding any additional services to the booking both over the phone and by email . This role will be working on a small shift pattern Mon-Fri 9am-5.30pm or 10.30am-7pm(approx. 2 late shifts per week) and will include 2 weekends over a 6 week rota. (this can vary) start date 3rd or 10th March . . Within the role of Travel Customer Support Executive you will be responsible for: -Answer and process queries from customers via phone, email, social media and web chat -Liaise with customers for post-booking questions, assistance & customer service issues. -Process and action where relevant, incoming emails from external suppliers -Ensure bookings are loaded correctly across the booking systems supplier systems Travel Customer Support Executive skills Required: -MUST have experience working within a travel agency or travel company either in the role of travel agent, travel consultant, reservations consultant, or travel customer service consultant or have worked within customer services within a Travel environment ideally cruise but this is not essential -Great attention to detail -Confident checking over documents including invoices and tickets -Excellent customer service skills -Ability to prioritise a busy workload and work to deadlines If you would like to apply for the position of Travel Customer Support Executive please contact Rachel on (phone number removed) and forward your up to date cv to (url removed)
Job Description Profit Share, Uncapped Commission We're looking for a highly motivated Branch Manager - Estate Agent to lead our fantastic residential sales team in Dennistoun working in our well known Slater Hogg & Howison estate agency on a Fixed Term Contract. This is a great opportunity for an established Estate Agent looking for progression and to step in to branch management appointment in residential sales. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . The main purpose of the role of a Branch Manager - Estate Agent is to maximise the overall income and profitability of your branch. What's in it for you as our Branch Manager - Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Key responsibilities of a Branch Manager - Estate Agent: Running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, reservations, sales and mortgage introductions. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Branch Manager - Estate Agent: Preferably an experienced Branch Manager, Assistant Branch Manager, Residential Sales Manager or a Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Demonstrable Sales Management experience Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence Slater Hogg & Howison is the largest estate and letting agent in Scotland, with over 25 branches from South Ayrshire to Kirkcaldy. We have been helping people buy and sell property for over 40 years, and we are experts in the Scottish property market. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03224
Feb 01, 2024
Full time
Job Description Profit Share, Uncapped Commission We're looking for a highly motivated Branch Manager - Estate Agent to lead our fantastic residential sales team in Dennistoun working in our well known Slater Hogg & Howison estate agency on a Fixed Term Contract. This is a great opportunity for an established Estate Agent looking for progression and to step in to branch management appointment in residential sales. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . The main purpose of the role of a Branch Manager - Estate Agent is to maximise the overall income and profitability of your branch. What's in it for you as our Branch Manager - Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Key responsibilities of a Branch Manager - Estate Agent: Running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, reservations, sales and mortgage introductions. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Branch Manager - Estate Agent: Preferably an experienced Branch Manager, Assistant Branch Manager, Residential Sales Manager or a Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Demonstrable Sales Management experience Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence Slater Hogg & Howison is the largest estate and letting agent in Scotland, with over 25 branches from South Ayrshire to Kirkcaldy. We have been helping people buy and sell property for over 40 years, and we are experts in the Scottish property market. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03224
If you're currently working as a Customer Service or a Call Centre Agent or are interested in looking for your next opportunity in Glasgow, we may just have what you're looking for! We're looking for people who are interested in growing their careers with us and if you are comfortable working in a professional and busy environment and equally at ease making and taking calls from our clients then we want to talk to you. As a Call Centre Customer Agent at Wescot Credit Services you will be having conversations with people to support them to get back to financial wellbeing. You'll be based at our office a few minutes' walk from Glasgow Central train station. In this rewarding role we'll support you to use your expertise and commitment to customer service is helping our clients achieve financial health. Your role will involve you: Using your empathy and resilience skills to talk about difficult subjects and be able to deliver difficult news with care. Tailoring affordable repayment plans to help our customers on the road to financial recovery. Handling inbound and dialler based outbound calls. Providing exceptional customer service via telephone. Working to call KPIs and internal quality standards. We'll ask you to work 1 in 3 Saturdays, but don't worry we'll give you a day off during the week prior to your Saturday shift. To help you plan well in advance, you'll be working a six-week rolling shift rotation. To support you with this, our comprehensive four-week office-based induction on Monday-Friday between 9am -5pm means you will spend time learning how to use our systems and deal with our customers. We'll make sure you're fully prepared to speak to customers once you've hit the required quality structure. After training you'll move to support our customers when they need us. We're open Monday to Friday 9am - 8pm and Saturdays 10am - 3pm. You have the option of a 35, 37.5 or 40 hour per week contract with shift patterns that can be completed over 5 days per week so there's flexibility built in. It's our call centre teams amazing efforts, hard work and dedication that sets us apart from the rest, which is why we offer a competitive salary and benefits package, including: Salary from £24,024 rising depending on experience. Fantastic monthly bonus where you could earn around an additional £2000 per year! 31 days holiday including bank holidays. Discounts and cash back on hundreds of high-street shops Optional private healthcare plan (BUPA) Lots of great monthly incentives where you can win a range of prizes and rewards! Ongoing support and development from our in-house team Once you're fully competent and confident in your role, we operate a hybrid working business, offering employees the ability to blend between office and home working for better work life balance! If this sounds like you and you have got what it takes, come and join our rapidly expanding team! About Us: We are a contact centre-based business offering a range of financial services to a large number of blue-chip organisations - from complete outsource solutions to collections, recoveries and trace activity. We work on behalf of a number of banking, utility, telecoms and retail finance companies whose customers have fallen behind with their repayments. We then work with each individual customer to establish an affordable and sustainable repayment arrangement for the debt to support them to achieve financial health. In 2017 we became part of Cabot Credit Management, which in turn is part of Encore Capital Group. Wescot has over 1,200 employees across 4 UK based locations - Hull, Glasgow, Saltcoats and Telford, our vision is 'to be the industry-leading trusted provider', and we know the only way to achieve that is through our people. We are authorised and regulated by the UK Financial Conduct Authority. We are a member of the Credit Services Association and are proud to be at the forefront in helping to shape best practice standards for the industry. Diversity and inclusion are very important to us at Wescot and we value diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone. At Wescot we're regulated by our clients - as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we're unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK. CCAGLA
Feb 01, 2024
Full time
If you're currently working as a Customer Service or a Call Centre Agent or are interested in looking for your next opportunity in Glasgow, we may just have what you're looking for! We're looking for people who are interested in growing their careers with us and if you are comfortable working in a professional and busy environment and equally at ease making and taking calls from our clients then we want to talk to you. As a Call Centre Customer Agent at Wescot Credit Services you will be having conversations with people to support them to get back to financial wellbeing. You'll be based at our office a few minutes' walk from Glasgow Central train station. In this rewarding role we'll support you to use your expertise and commitment to customer service is helping our clients achieve financial health. Your role will involve you: Using your empathy and resilience skills to talk about difficult subjects and be able to deliver difficult news with care. Tailoring affordable repayment plans to help our customers on the road to financial recovery. Handling inbound and dialler based outbound calls. Providing exceptional customer service via telephone. Working to call KPIs and internal quality standards. We'll ask you to work 1 in 3 Saturdays, but don't worry we'll give you a day off during the week prior to your Saturday shift. To help you plan well in advance, you'll be working a six-week rolling shift rotation. To support you with this, our comprehensive four-week office-based induction on Monday-Friday between 9am -5pm means you will spend time learning how to use our systems and deal with our customers. We'll make sure you're fully prepared to speak to customers once you've hit the required quality structure. After training you'll move to support our customers when they need us. We're open Monday to Friday 9am - 8pm and Saturdays 10am - 3pm. You have the option of a 35, 37.5 or 40 hour per week contract with shift patterns that can be completed over 5 days per week so there's flexibility built in. It's our call centre teams amazing efforts, hard work and dedication that sets us apart from the rest, which is why we offer a competitive salary and benefits package, including: Salary from £24,024 rising depending on experience. Fantastic monthly bonus where you could earn around an additional £2000 per year! 31 days holiday including bank holidays. Discounts and cash back on hundreds of high-street shops Optional private healthcare plan (BUPA) Lots of great monthly incentives where you can win a range of prizes and rewards! Ongoing support and development from our in-house team Once you're fully competent and confident in your role, we operate a hybrid working business, offering employees the ability to blend between office and home working for better work life balance! If this sounds like you and you have got what it takes, come and join our rapidly expanding team! About Us: We are a contact centre-based business offering a range of financial services to a large number of blue-chip organisations - from complete outsource solutions to collections, recoveries and trace activity. We work on behalf of a number of banking, utility, telecoms and retail finance companies whose customers have fallen behind with their repayments. We then work with each individual customer to establish an affordable and sustainable repayment arrangement for the debt to support them to achieve financial health. In 2017 we became part of Cabot Credit Management, which in turn is part of Encore Capital Group. Wescot has over 1,200 employees across 4 UK based locations - Hull, Glasgow, Saltcoats and Telford, our vision is 'to be the industry-leading trusted provider', and we know the only way to achieve that is through our people. We are authorised and regulated by the UK Financial Conduct Authority. We are a member of the Credit Services Association and are proud to be at the forefront in helping to shape best practice standards for the industry. Diversity and inclusion are very important to us at Wescot and we value diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone. At Wescot we're regulated by our clients - as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we're unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK. CCAGLA
As a Sales and Customer Service Representative at our Green Motion Glasgow Airport location your GUARANTEED EARNINGS will be £22,230 per year with the potential to earn so much more (OTE £55,000) In your role you will be talking to customers face to face and motivated to work to sales targets where you can earn brilliant commission for upselling car rental products. Your salary will be a basic wage plus a guaranteed monthly bonus with a significant focus on commissionable sales. Salary is made up of basic hourly wage £9.50 per hour with a minimum 45 hour per week contract, with a very good bonus scheme based on performance up to £55,000 OTE. Successful candidates will be required to work shifts between the hours of 0800hrs to 2000hrs, 5 days a week on a 45 hour per week contract. GREEN MOTION CAR AND VAN RENTAL Green Motion Car and Van Rental offer vehicles to both leisure and business customers. Clients have the opportunity to enjoy great value vehicle rental, while helping to reduce the impact of CO2 emissions associated with road travel. Due to expansion at Green Motion Edinburgh Airport, we are looking to add to our experienced team. Key Tasks and Responsibilities You advise our national and international customers at the rental station Completing transactions for vehicle rental on the front office desks You rent our eco-friendly, latest technological vehicles You sell additional services that span the whole topic of vehicle rental You ensure a high level of customer satisfaction whilst adhering to our service standards You coordinate our vehicle fleet You organise the day-to-day at the rental station Your Qualities Car rental/sales experience desirable but not essential. You distinguish yourself through your service-oriented way of thinking and value work that has direct customer contact Ideally, you have already worked as a customer service representative, service agent or sales consultant and are an expert in customer support You have a confident demeanor and are not only sales-oriented, but perhaps even a charming sales talent Even in testing circumstances, you keep a cool head, and act in an organised fashion with a sense of responsibility You have good English skills which allows you to be a brilliant communicator Ability to speak more than one language is desirable but not essential You hold a valid driver's licence that allows you to drive in the UK with a minimum 2 year's experience Benefits: Pension Scheme Career Progression within Green Motion UK Market Leading Bonus and Commission Incentives Great holiday allowance Employee Discounts with Green Motion Vehicle Rental Green Motion Car Rental is an equal opportunities employer. Job Types: Full-time, Permanent Salary: £22,230.00 per year Benefits: Company events Company pension Employee discount Sick pay Schedule: 10 hour shift 8 hour shift Monday to Friday Overtime Weekend availability Supplemental pay types: Bonus scheme Commission pay Loyalty bonus Performance bonus Quarterly bonus Yearly bonus Ability to commute/relocate: Glasgow Airport: reliably commute or plan to relocate before starting work (required) Language: English (required) Licence/Certification: Driving Licence (required) Shift availability: Day shift (required) Work Location: One location
Dec 08, 2022
Full time
As a Sales and Customer Service Representative at our Green Motion Glasgow Airport location your GUARANTEED EARNINGS will be £22,230 per year with the potential to earn so much more (OTE £55,000) In your role you will be talking to customers face to face and motivated to work to sales targets where you can earn brilliant commission for upselling car rental products. Your salary will be a basic wage plus a guaranteed monthly bonus with a significant focus on commissionable sales. Salary is made up of basic hourly wage £9.50 per hour with a minimum 45 hour per week contract, with a very good bonus scheme based on performance up to £55,000 OTE. Successful candidates will be required to work shifts between the hours of 0800hrs to 2000hrs, 5 days a week on a 45 hour per week contract. GREEN MOTION CAR AND VAN RENTAL Green Motion Car and Van Rental offer vehicles to both leisure and business customers. Clients have the opportunity to enjoy great value vehicle rental, while helping to reduce the impact of CO2 emissions associated with road travel. Due to expansion at Green Motion Edinburgh Airport, we are looking to add to our experienced team. Key Tasks and Responsibilities You advise our national and international customers at the rental station Completing transactions for vehicle rental on the front office desks You rent our eco-friendly, latest technological vehicles You sell additional services that span the whole topic of vehicle rental You ensure a high level of customer satisfaction whilst adhering to our service standards You coordinate our vehicle fleet You organise the day-to-day at the rental station Your Qualities Car rental/sales experience desirable but not essential. You distinguish yourself through your service-oriented way of thinking and value work that has direct customer contact Ideally, you have already worked as a customer service representative, service agent or sales consultant and are an expert in customer support You have a confident demeanor and are not only sales-oriented, but perhaps even a charming sales talent Even in testing circumstances, you keep a cool head, and act in an organised fashion with a sense of responsibility You have good English skills which allows you to be a brilliant communicator Ability to speak more than one language is desirable but not essential You hold a valid driver's licence that allows you to drive in the UK with a minimum 2 year's experience Benefits: Pension Scheme Career Progression within Green Motion UK Market Leading Bonus and Commission Incentives Great holiday allowance Employee Discounts with Green Motion Vehicle Rental Green Motion Car Rental is an equal opportunities employer. Job Types: Full-time, Permanent Salary: £22,230.00 per year Benefits: Company events Company pension Employee discount Sick pay Schedule: 10 hour shift 8 hour shift Monday to Friday Overtime Weekend availability Supplemental pay types: Bonus scheme Commission pay Loyalty bonus Performance bonus Quarterly bonus Yearly bonus Ability to commute/relocate: Glasgow Airport: reliably commute or plan to relocate before starting work (required) Language: English (required) Licence/Certification: Driving Licence (required) Shift availability: Day shift (required) Work Location: One location
About us: Were born and bred in Glasgow. Our business was founded on the Clyde back in 1864, and were still here today. We are proud to roast exceptional coffee for thousands of cafés and hospitality businesses across the UK & Ireland. Our workforce has grown to over 200 to support our expanding customer base, product range and service offering. We count some of the industrys leading talents among our staff, from green coffee buyers and roasting technicians, to barista trainers and field engineers. Do you want to join our team of top talent in an exciting and industry-leading organisation? Read on! Position: Digital Marketing Manager Location: Glasgow, Head office Job Type: Full time, Permanent Salary: £36-40,000pa Benefits: Annual bonus, 28 days annual leave increasing with length of service plus 4 public holidays, medical cash-back programme, free on-site parking, staff discounts and more! The Role An exciting opportunity has arisen within Matthew Algie to apply for the position of Group Content & Social Media Manager on a full-time, permanent basis. In your new role, you will boost the companys digital presence within the market and drive a significant increase in relevant B2B engagements and enquiries for the core channels we operate in. These include Cafes, Convenience, Retail, Hospitality and Workplace. Key Responsibilities: Development and delivery of the lead generation and content strategy - aligned to brand marketing and sales channels objectives Responsibility for all content, maintenance and performance of our lead generation websites Developing search-optimised websites and landing pages using a CMS Agency management and liaison for broader development work (within agreed budgets) Keyword research and website optimisation to fulfil SEO purposes Delivery of a rich stream of blog posts, ezine, press release and whitepaper content Working with our in-house Brand/Design team and agencies to create engaging media to be used across all digital communication channels Growing the number of engaged fans, followers, and subscribers for each social channel via paid and organic campaigns and creative ideas. Act as a social media advocate and brand guardian, providing social media guidance/ knowledge to the wider team as required Refinement and growth of email databases (with GDPR compliance) Experience: To be successful in your application, it is essential that you have proven and measurable experience in a wide range of marketing skills including digital content creation, B2B lead generation techniques, Google Analytics, WordPress and more. You will be educated to degree level in a relevant subject, or experience commensurate to. Skills / Knowledge: A self-starter who will get on with the job (while aligning to company policies and brand values) Well-read on digital marketing trends and techniques & proactive in imparting such knowledge Investigative and tenacious able to pull a compelling story together from multiple sources Outstanding copy-writing skills, suited to any given context Knowledgeable in B2B online lead generation techniques (SEO, Paid Search etc) Working knowledge of website content management systems, email marketing tools, and social media platforms Budget management and agency management skills Ability to analyse and interpret data Solid commercial understanding and evaluation skills Able to multitask and work to multiple deadlines Excellent organisational and time management skills in a fast-paced environment Personal Attributes: Articulate and a strong communicator Confident and comfortable working individually or as part of a team Strong degree of emotional intelligence A passion for customers and growth Willing to go over and above when required Positive, proactive and courage of their convictions Mentality of evaluation and focus on return on investment Solution focused and always willing to go the extra mile Proactively seeks innovative ways of working Enjoys a challenge Application If this sounds like you, then you could be the right fit for us! Please click APPLY, upload your CV and well be in touch as soon as we can. Thanks, from the Algie Equal Opportunities: We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Our selection for recruitment does not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics). Your experience may include: marketing executive, assistant marketing advise, assistant marketing advisor, assistant marketing agent, assistant marketing co ordinator, assistant marketing co-ordinator, assistant marketing coordinator, assistant marketing executive, assistant marketing professional, assistant marketing representative, campaign analyst, campaign executive, campaign marketer, graduate marketing adviser, graduate marketing advisor, marketing adviser, marketing advisor, marketing agent, marketing analyst, marketing assistant, marketing co ordinator, marketing co-ordinator, marketing consultant, marketing coordinator, marketing exec, marketing officer, marketing professional, marketing representative Job Types: Full-time, Permanent Salary: £36,000.00-£40,000.00 per year Schedule: Monday to Friday Work Location: One location
Dec 08, 2022
Full time
About us: Were born and bred in Glasgow. Our business was founded on the Clyde back in 1864, and were still here today. We are proud to roast exceptional coffee for thousands of cafés and hospitality businesses across the UK & Ireland. Our workforce has grown to over 200 to support our expanding customer base, product range and service offering. We count some of the industrys leading talents among our staff, from green coffee buyers and roasting technicians, to barista trainers and field engineers. Do you want to join our team of top talent in an exciting and industry-leading organisation? Read on! Position: Digital Marketing Manager Location: Glasgow, Head office Job Type: Full time, Permanent Salary: £36-40,000pa Benefits: Annual bonus, 28 days annual leave increasing with length of service plus 4 public holidays, medical cash-back programme, free on-site parking, staff discounts and more! The Role An exciting opportunity has arisen within Matthew Algie to apply for the position of Group Content & Social Media Manager on a full-time, permanent basis. In your new role, you will boost the companys digital presence within the market and drive a significant increase in relevant B2B engagements and enquiries for the core channels we operate in. These include Cafes, Convenience, Retail, Hospitality and Workplace. Key Responsibilities: Development and delivery of the lead generation and content strategy - aligned to brand marketing and sales channels objectives Responsibility for all content, maintenance and performance of our lead generation websites Developing search-optimised websites and landing pages using a CMS Agency management and liaison for broader development work (within agreed budgets) Keyword research and website optimisation to fulfil SEO purposes Delivery of a rich stream of blog posts, ezine, press release and whitepaper content Working with our in-house Brand/Design team and agencies to create engaging media to be used across all digital communication channels Growing the number of engaged fans, followers, and subscribers for each social channel via paid and organic campaigns and creative ideas. Act as a social media advocate and brand guardian, providing social media guidance/ knowledge to the wider team as required Refinement and growth of email databases (with GDPR compliance) Experience: To be successful in your application, it is essential that you have proven and measurable experience in a wide range of marketing skills including digital content creation, B2B lead generation techniques, Google Analytics, WordPress and more. You will be educated to degree level in a relevant subject, or experience commensurate to. Skills / Knowledge: A self-starter who will get on with the job (while aligning to company policies and brand values) Well-read on digital marketing trends and techniques & proactive in imparting such knowledge Investigative and tenacious able to pull a compelling story together from multiple sources Outstanding copy-writing skills, suited to any given context Knowledgeable in B2B online lead generation techniques (SEO, Paid Search etc) Working knowledge of website content management systems, email marketing tools, and social media platforms Budget management and agency management skills Ability to analyse and interpret data Solid commercial understanding and evaluation skills Able to multitask and work to multiple deadlines Excellent organisational and time management skills in a fast-paced environment Personal Attributes: Articulate and a strong communicator Confident and comfortable working individually or as part of a team Strong degree of emotional intelligence A passion for customers and growth Willing to go over and above when required Positive, proactive and courage of their convictions Mentality of evaluation and focus on return on investment Solution focused and always willing to go the extra mile Proactively seeks innovative ways of working Enjoys a challenge Application If this sounds like you, then you could be the right fit for us! Please click APPLY, upload your CV and well be in touch as soon as we can. Thanks, from the Algie Equal Opportunities: We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Our selection for recruitment does not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics). Your experience may include: marketing executive, assistant marketing advise, assistant marketing advisor, assistant marketing agent, assistant marketing co ordinator, assistant marketing co-ordinator, assistant marketing coordinator, assistant marketing executive, assistant marketing professional, assistant marketing representative, campaign analyst, campaign executive, campaign marketer, graduate marketing adviser, graduate marketing advisor, marketing adviser, marketing advisor, marketing agent, marketing analyst, marketing assistant, marketing co ordinator, marketing co-ordinator, marketing consultant, marketing coordinator, marketing exec, marketing officer, marketing professional, marketing representative Job Types: Full-time, Permanent Salary: £36,000.00-£40,000.00 per year Schedule: Monday to Friday Work Location: One location
About the role; As a Server Support Consultant for 2nd Line you will be a strong problem solver with great communication skills who has experience resolving complex infrastructure issues and dealing with escalations. You will feel comfortable remotely diagnosing, troubleshooting and resolving tickets in relation to issues with customer infrastructure such as Networking issues, Firewall configuration and storage solutions along with proven experience in dealing with windows server infrastructure. The ability to work in a high paced environment is essential. To be successful in this role you will take pride in providing an exceptional customer experience whilst having the ability to think logically and solve problems as part of a team or as an individual. As well as infrastructure work there will be times when you will need to provide end user desktop, including but not limited to dealing with third parties for application support, VPN connectivity and general end user troubleshooting. Backup experience in varying technologies would be preferable but not essential. This is a hybrid role so you will be expected to work from our office a few days per week for regular team collaboration time. Regular travel to customer sites may also be required. Who are we? TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of . Our values are based around Quality, Ownership and Passion and these sit at the core of our business, helping us to achieve our mission. Why should I work for TSG? It is our people that make TSG what it is and a great place to work. We put a lot of work in to creating a trusted, open, fair culture and as a result, we have been named as one of the 'UKs Top 100 Best Large Companies' and one of the 'Top 50 Technology Companies' to work for. In addition, we have been awarded a 2 star accreditation for 'Outstanding' employee engagement. Here's why; Our open and honest culture where feedback is taken on-board and acted upon The monthly wellbeing check-ins we complete with all staff and the support provided off the back of those where needed Our social events. In addition to regular virtual quizzes and other ad hoc team building events, we launched the very first 'TSG Festival' in 2021, Team TSG's feedback was so positive that we have another amazing all staff festival arranged for 2022 Two paid CSR days per annum that you can use towards giving something back Our charity fundraising - TSG have raised over £20,000 in the last 2 years for our current chosen charity Mental Health UK. We have also recently launched our very own 'TSG Foundation' Our responsibility as a business to the environment as we are working towards becoming a net carbon zero business Flexible working policy Relaxed dress policy Excellent progression opportunities, training and support, including recognised qualifications Job responsibilities will include, but are not limited to; Ensuring customer tickets are responded to within SLA Communicating with customers regularly with regards to their incident/change request Diagnose and resolve incidents using TSGs remote access tools and verbal instructions Updating TSGs ticketing system and technical information repository with detailed notes Liaise with partners and third parties to aid in the resolution of incidents Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers Maintain a high-quality service to our customers Assist with the mentoring and coaching Service Desk Agents, Apprentices and more junior 2nd line engineers Assist in the creation of best practice, new user and leaver guides Knowledge, Skills & Experience; Essential: An excellent knowledge of a server and networked environment Virtualisation experience Strong desktop support experience Understanding of Firewall, anti-virus and other security technologies Experience with Microsoft Exchange and Office 365 Good customer service skills and the ability to handle customers' needs effectively in a variety of circumstances Ability to tailor style of coaching and training based on individual's needs Ability to build relationships with the wider business Excellent telephone manner. A good understanding of firewall technologies Excellent problem solving and analytical skills with a confident pro-active approach to work Ability to work in a fast paced team environment as well as individually when required Strong communication and knowledge sharing skills Good attention to detail with the ability to maintain a consistent approach Desirable: A minimum of 3 years' server and 5 years desktop experience is desirable Experience working with Cloud based backup solutions A good understanding of on-premise Backup technologies Hosted telephony experience Routing and Switching Enterprise Anti-Virus software, e.g. Sophos Knowledge on storage (SAN, NAS etc) Benefits; Company bonus scheme 25 days annual leave + public holidays Life assurance 4 x Salary Contributory pension scheme at 4% matched Perkbox discounts Paid CSR Days Company sick pay Income protection cover Enhanced Maternity and Paternity pay Home-based and hybrid opportunities Long service benefits including increased annual leave accrued with service Cycle to work scheme Employee recognition scheme If this sounds like the role for you, please apply today to be considered.
Sep 20, 2022
Full time
About the role; As a Server Support Consultant for 2nd Line you will be a strong problem solver with great communication skills who has experience resolving complex infrastructure issues and dealing with escalations. You will feel comfortable remotely diagnosing, troubleshooting and resolving tickets in relation to issues with customer infrastructure such as Networking issues, Firewall configuration and storage solutions along with proven experience in dealing with windows server infrastructure. The ability to work in a high paced environment is essential. To be successful in this role you will take pride in providing an exceptional customer experience whilst having the ability to think logically and solve problems as part of a team or as an individual. As well as infrastructure work there will be times when you will need to provide end user desktop, including but not limited to dealing with third parties for application support, VPN connectivity and general end user troubleshooting. Backup experience in varying technologies would be preferable but not essential. This is a hybrid role so you will be expected to work from our office a few days per week for regular team collaboration time. Regular travel to customer sites may also be required. Who are we? TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of . Our values are based around Quality, Ownership and Passion and these sit at the core of our business, helping us to achieve our mission. Why should I work for TSG? It is our people that make TSG what it is and a great place to work. We put a lot of work in to creating a trusted, open, fair culture and as a result, we have been named as one of the 'UKs Top 100 Best Large Companies' and one of the 'Top 50 Technology Companies' to work for. In addition, we have been awarded a 2 star accreditation for 'Outstanding' employee engagement. Here's why; Our open and honest culture where feedback is taken on-board and acted upon The monthly wellbeing check-ins we complete with all staff and the support provided off the back of those where needed Our social events. In addition to regular virtual quizzes and other ad hoc team building events, we launched the very first 'TSG Festival' in 2021, Team TSG's feedback was so positive that we have another amazing all staff festival arranged for 2022 Two paid CSR days per annum that you can use towards giving something back Our charity fundraising - TSG have raised over £20,000 in the last 2 years for our current chosen charity Mental Health UK. We have also recently launched our very own 'TSG Foundation' Our responsibility as a business to the environment as we are working towards becoming a net carbon zero business Flexible working policy Relaxed dress policy Excellent progression opportunities, training and support, including recognised qualifications Job responsibilities will include, but are not limited to; Ensuring customer tickets are responded to within SLA Communicating with customers regularly with regards to their incident/change request Diagnose and resolve incidents using TSGs remote access tools and verbal instructions Updating TSGs ticketing system and technical information repository with detailed notes Liaise with partners and third parties to aid in the resolution of incidents Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers Maintain a high-quality service to our customers Assist with the mentoring and coaching Service Desk Agents, Apprentices and more junior 2nd line engineers Assist in the creation of best practice, new user and leaver guides Knowledge, Skills & Experience; Essential: An excellent knowledge of a server and networked environment Virtualisation experience Strong desktop support experience Understanding of Firewall, anti-virus and other security technologies Experience with Microsoft Exchange and Office 365 Good customer service skills and the ability to handle customers' needs effectively in a variety of circumstances Ability to tailor style of coaching and training based on individual's needs Ability to build relationships with the wider business Excellent telephone manner. A good understanding of firewall technologies Excellent problem solving and analytical skills with a confident pro-active approach to work Ability to work in a fast paced team environment as well as individually when required Strong communication and knowledge sharing skills Good attention to detail with the ability to maintain a consistent approach Desirable: A minimum of 3 years' server and 5 years desktop experience is desirable Experience working with Cloud based backup solutions A good understanding of on-premise Backup technologies Hosted telephony experience Routing and Switching Enterprise Anti-Virus software, e.g. Sophos Knowledge on storage (SAN, NAS etc) Benefits; Company bonus scheme 25 days annual leave + public holidays Life assurance 4 x Salary Contributory pension scheme at 4% matched Perkbox discounts Paid CSR Days Company sick pay Income protection cover Enhanced Maternity and Paternity pay Home-based and hybrid opportunities Long service benefits including increased annual leave accrued with service Cycle to work scheme Employee recognition scheme If this sounds like the role for you, please apply today to be considered.
LIFE AT CXP As a leading Glasgow outsourcer, we are not an average call centre. Many of our advisors describe our environment as the most fun and friendly they have ever worked with. You will be joining a team where you'll be excited to start work each day! Start Date - 10th January 2022 Salary - Hourly rate: £10 per hour + excellent OTE up to an additional £7,000 per annum Working hours - 37.5 to 40 hours per week, 5 days per week (working from home and office options available) Early finish on a Friday and no weekends! Equipment provided along with training which is paid. Benefits - Generous staff discounts- access to our CXP intranet with exclusive discounts from leading retailers Access to an online Wellbeing centre which has a variety of tools to nurture your physical and mental health Access to mental health support through Able Futures Refer a friend scheme (earn £500 for each person you refer) Monthly incentives and Employee of the Month scheme Progression opportunities Charity involvement - our agents nominate a charity each year which CXP then endeavour to raise money for Overall Job Purpose Working on behalf of our insurance client your role will be to drive sales volumes by matching our products and services to customer needs. You will provide an excellent customer experience to our customers every time, addressing the primary reason for the customer contact using all their skills and knowledge. Ensure engagement with the customer to draw their attention to other suitable products available that could improve their customer experience and create a sales opportunity where appropriate. Deal with a variety of different customer call types as required to ensure that the client is represented in line with our processes, values and behaviours. Take ownership for the customer experience and will as appropriate feedback to improve the journey in a positive and ethical way. Experience and Skills Required 6 months experience within Contact Centres or face to face sales Insurance Sector experience would be advantageous but not essential Excellent Communication skills Excellent Customer Service skills * Please note successful applicants will be subject to a disclosure check
Dec 02, 2021
Full time
LIFE AT CXP As a leading Glasgow outsourcer, we are not an average call centre. Many of our advisors describe our environment as the most fun and friendly they have ever worked with. You will be joining a team where you'll be excited to start work each day! Start Date - 10th January 2022 Salary - Hourly rate: £10 per hour + excellent OTE up to an additional £7,000 per annum Working hours - 37.5 to 40 hours per week, 5 days per week (working from home and office options available) Early finish on a Friday and no weekends! Equipment provided along with training which is paid. Benefits - Generous staff discounts- access to our CXP intranet with exclusive discounts from leading retailers Access to an online Wellbeing centre which has a variety of tools to nurture your physical and mental health Access to mental health support through Able Futures Refer a friend scheme (earn £500 for each person you refer) Monthly incentives and Employee of the Month scheme Progression opportunities Charity involvement - our agents nominate a charity each year which CXP then endeavour to raise money for Overall Job Purpose Working on behalf of our insurance client your role will be to drive sales volumes by matching our products and services to customer needs. You will provide an excellent customer experience to our customers every time, addressing the primary reason for the customer contact using all their skills and knowledge. Ensure engagement with the customer to draw their attention to other suitable products available that could improve their customer experience and create a sales opportunity where appropriate. Deal with a variety of different customer call types as required to ensure that the client is represented in line with our processes, values and behaviours. Take ownership for the customer experience and will as appropriate feedback to improve the journey in a positive and ethical way. Experience and Skills Required 6 months experience within Contact Centres or face to face sales Insurance Sector experience would be advantageous but not essential Excellent Communication skills Excellent Customer Service skills * Please note successful applicants will be subject to a disclosure check
LIFE AT CXP As a leading Glasgow outsourcer, we are not an average call centre. Many of our advisors describe our environment as the most fun and friendly they have ever worked with. You will be joining a team where you'll be excited to start work each day! Salary - 9.50ph with opportunity to make bonus Starting date- 10th January 2022 Working hours - 37.5 hours per week Shift rotation - Monday to Saturday, hours falling between 8am - 6:30pm, 2 weekends off a month. Working from home and office options available. Equipment provided and all training supplied and paid. Benefits - Generous staff discounts- access to our CXP intranet with exclusive discounts from leading retailers Access to an online Wellbeing centre which has a variety of tools to nurture your physical and mental health Access to mental health support through Able Futures Refer a friend scheme (earn up to £500 for each person you refer) Monthly incentives and Employee of the Month scheme Progression opportunities Charity involvement - our agents nominate a charity each year which CXP then endeavour to raise money for Free appliance care plan of your choice Overall Job Purpose You will be expected to give an excellent experience to our customers every time, addressing the primary reason for the customer contact using all your skills and knowledge. Engage and deal with a variety of different customer call types to ensure that the client is represented in line with our processes, values and behaviours. Take ownership for the customer experience and will as appropriate, feedback to improve the journey in a positive and ethical way and at times pursue any sales opportunities. Day to Day Identify opportunities that will improve the customer experience and add commercial value to the business, striving to achieve performance and customer targets. Answering and resolving customer inquiries over the phone and on webchat demonstrating ownership of the problem Working in a target driven environment focusing on excellent customer service Experience and Skills required 6 months contact centre experience Excellent Customer Service Experience in working towards and achieving targets
Dec 01, 2021
Full time
LIFE AT CXP As a leading Glasgow outsourcer, we are not an average call centre. Many of our advisors describe our environment as the most fun and friendly they have ever worked with. You will be joining a team where you'll be excited to start work each day! Salary - 9.50ph with opportunity to make bonus Starting date- 10th January 2022 Working hours - 37.5 hours per week Shift rotation - Monday to Saturday, hours falling between 8am - 6:30pm, 2 weekends off a month. Working from home and office options available. Equipment provided and all training supplied and paid. Benefits - Generous staff discounts- access to our CXP intranet with exclusive discounts from leading retailers Access to an online Wellbeing centre which has a variety of tools to nurture your physical and mental health Access to mental health support through Able Futures Refer a friend scheme (earn up to £500 for each person you refer) Monthly incentives and Employee of the Month scheme Progression opportunities Charity involvement - our agents nominate a charity each year which CXP then endeavour to raise money for Free appliance care plan of your choice Overall Job Purpose You will be expected to give an excellent experience to our customers every time, addressing the primary reason for the customer contact using all your skills and knowledge. Engage and deal with a variety of different customer call types to ensure that the client is represented in line with our processes, values and behaviours. Take ownership for the customer experience and will as appropriate, feedback to improve the journey in a positive and ethical way and at times pursue any sales opportunities. Day to Day Identify opportunities that will improve the customer experience and add commercial value to the business, striving to achieve performance and customer targets. Answering and resolving customer inquiries over the phone and on webchat demonstrating ownership of the problem Working in a target driven environment focusing on excellent customer service Experience and Skills required 6 months contact centre experience Excellent Customer Service Experience in working towards and achieving targets
