Legal PA/Secretary - Corporate Location: Bristol Job Type: Permanent, Full-Time Department: Corporate Law Role: Legal Assistant / Corporate Legal Secretary About the Role An excellent opportunity for an experienced Legal Assistant, Legal Secretary, PA or professional services administrator to join a busy and collaborative Corporate team. You will provide high-quality administrative and legal support to fee earners, helping to deliver an efficient, professional service to clients. The role will involve legal administration, document production, client communication, file management, compliance, billing, CRM administration and business development support. The successful candidate will be highly organised, commercially aware, proactive and confident working in a professional services environment, with excellent attention to detail and a strong commitment to client service. Key Responsibilities Legal & Administrative Support Provide efficient administrative and legal support to corporate lawyers and fee earners. Manage competing workloads, prioritising tasks according to deadlines and client requirements. Assist with file opening, management, document production, filing, archiving and retention. Manage calls, emails, post and correspondence professionally. Draft letters, documents, bills and other correspondence using precedents and templates. Assist with basic legal processes, forms, documentation and funding arrangements. Arrange meetings, conference calls and appointments. Manage online portals, legal technology and business systems. Provide general administrative and document management support. Client Service Communicate professionally with clients and external contacts by telephone, email and in person. Provide consistently high levels of client service and customer care. Build positive relationships with clients, colleagues, agents, referrers, experts and other solicitors. Respond promptly to enquiries and ensure appropriate follow-up. Represent the organisation in a professional and commercially aware manner. Compliance & Confidentiality Follow internal policies, procedures and business processes. Maintain high standards of confidentiality, information security and data protection. Support file opening, client onboarding, AML checks, risk management and compliance procedures. Assist with file audits and ensure documentation meets required standards. Ensure work is completed accurately and in accordance with relevant legal and regulatory requirements. Business Development & CRM Support business development, networking and marketing activities. Assist with meetings, events, presentations and client materials. Maintain accurate client and contact information within the CRM. Input and manage client, referral and relationship data. Support colleagues in using the CRM effectively. Identify opportunities to improve systems, processes and administrative workflows. Teamwork & Continuous Improvement Build strong relationships across the Corporate team and wider organisation. Work collaboratively to ensure work is completed accurately and efficiently. Coordinate meetings, training and team activities where required. Take ownership of small projects and administrative initiatives. Contribute ideas to improve processes and operational efficiency. Act as a positive ambassador for the organisation. About You You will ideally have: Previous experience as a Legal Assistant, Legal Secretary, Legal PA, PA or similar support professional - essential. Experience within a professional services environment, ideally a law firm - essential. Strong organisational, administrative and prioritisation skills. Excellent attention to detail and accuracy. Strong written and verbal communication skills. A good understanding of client service and relationship management. Excellent knowledge of Microsoft Office, including Word, Outlook and Excel. Confidence using CRM systems, online portals and digital platforms. An understanding of confidentiality, data protection, AML and compliance requirements. The ability to work independently and collaboratively. A proactive approach and willingness to identify process improvements. A professional, approachable and commercially aware manner. What We're Looking For We are looking for someone who takes pride in providing high-quality legal and administrative support and understands the importance of accuracy, confidentiality and excellent client service. Corporate law experience would be advantageous, although candidates with strong Legal Assistant, Legal Secretary or professional services experience are encouraged to apply. If you are an experienced Legal Assistant, Legal Secretary, Legal PA or professional services administrator looking for your next opportunity in Bristol, we would love to hear from you.
Oct 06, 2026
Full time
Legal PA/Secretary - Corporate Location: Bristol Job Type: Permanent, Full-Time Department: Corporate Law Role: Legal Assistant / Corporate Legal Secretary About the Role An excellent opportunity for an experienced Legal Assistant, Legal Secretary, PA or professional services administrator to join a busy and collaborative Corporate team. You will provide high-quality administrative and legal support to fee earners, helping to deliver an efficient, professional service to clients. The role will involve legal administration, document production, client communication, file management, compliance, billing, CRM administration and business development support. The successful candidate will be highly organised, commercially aware, proactive and confident working in a professional services environment, with excellent attention to detail and a strong commitment to client service. Key Responsibilities Legal & Administrative Support Provide efficient administrative and legal support to corporate lawyers and fee earners. Manage competing workloads, prioritising tasks according to deadlines and client requirements. Assist with file opening, management, document production, filing, archiving and retention. Manage calls, emails, post and correspondence professionally. Draft letters, documents, bills and other correspondence using precedents and templates. Assist with basic legal processes, forms, documentation and funding arrangements. Arrange meetings, conference calls and appointments. Manage online portals, legal technology and business systems. Provide general administrative and document management support. Client Service Communicate professionally with clients and external contacts by telephone, email and in person. Provide consistently high levels of client service and customer care. Build positive relationships with clients, colleagues, agents, referrers, experts and other solicitors. Respond promptly to enquiries and ensure appropriate follow-up. Represent the organisation in a professional and commercially aware manner. Compliance & Confidentiality Follow internal policies, procedures and business processes. Maintain high standards of confidentiality, information security and data protection. Support file opening, client onboarding, AML checks, risk management and compliance procedures. Assist with file audits and ensure documentation meets required standards. Ensure work is completed accurately and in accordance with relevant legal and regulatory requirements. Business Development & CRM Support business development, networking and marketing activities. Assist with meetings, events, presentations and client materials. Maintain accurate client and contact information within the CRM. Input and manage client, referral and relationship data. Support colleagues in using the CRM effectively. Identify opportunities to improve systems, processes and administrative workflows. Teamwork & Continuous Improvement Build strong relationships across the Corporate team and wider organisation. Work collaboratively to ensure work is completed accurately and efficiently. Coordinate meetings, training and team activities where required. Take ownership of small projects and administrative initiatives. Contribute ideas to improve processes and operational efficiency. Act as a positive ambassador for the organisation. About You You will ideally have: Previous experience as a Legal Assistant, Legal Secretary, Legal PA, PA or similar support professional - essential. Experience within a professional services environment, ideally a law firm - essential. Strong organisational, administrative and prioritisation skills. Excellent attention to detail and accuracy. Strong written and verbal communication skills. A good understanding of client service and relationship management. Excellent knowledge of Microsoft Office, including Word, Outlook and Excel. Confidence using CRM systems, online portals and digital platforms. An understanding of confidentiality, data protection, AML and compliance requirements. The ability to work independently and collaboratively. A proactive approach and willingness to identify process improvements. A professional, approachable and commercially aware manner. What We're Looking For We are looking for someone who takes pride in providing high-quality legal and administrative support and understands the importance of accuracy, confidentiality and excellent client service. Corporate law experience would be advantageous, although candidates with strong Legal Assistant, Legal Secretary or professional services experience are encouraged to apply. If you are an experienced Legal Assistant, Legal Secretary, Legal PA or professional services administrator looking for your next opportunity in Bristol, we would love to hear from you.
Are you an experienced IT Technician? This Business Systems Analyst / Assistant IT Manager role is a brilliant opportunity to step up and make a bigger impact. Take charge of the full tech stack alongside our client's MSP and put your ideas to work across the business. Business Systems Analyst / Assistant IT Manager Full-time, Permanent Competitive salary, based on experience Office-based, with hybrid flexibility when schedules and tasks allow Applicants must be able to reliably commute to Southsea or relocate before starting work The Role Our client is looking for a Business Systems Analyst to support the day-to-day operation, improvement, and development of IT systems and solutions across its well-established and successful e-commerce business, which utilizes a number of mainstream platforms and extensive automation. This is a hands-on and broad role covering business systems support, process improvement, project coordination, reporting, automation, user training, cyber security, and general IT support. The role would suit an experienced IT Technician looking for a step-up, or an existing Deputy / Assistant IT Manager searching for a new opportunity. You will work closely with teams across Customer Service, Sales, Operations, Product, Purchasing, Marketing, and Finance, as well as our client's external technology partners. This role provides an excellent opportunity to broaden your experience and skill set, suiting someone with a strong mix of technical confidence, business process understanding, communication skills, and a practical continuous improvement mindset. Working Model: This role requires you to work from our client's Southsea (PO5) office, with some flexibility around hybrid working when schedules and tasks allow. You must be able to reliably commute or plan to relocate before starting work. Key Responsibilities System Administration & Support: Support, administer, and improve core business systems. Take ownership of the IT infrastructure, hardware, and security, working alongside our client's Managed Service Provider (MSP). Project & Task Management: Manage and prioritize IT tasks, system requests, and small projects. Assist the Head of IT with IT planning, budgeting, vendor management, system stability, and longer-term technology improvements. Process Improvement & Automation: Support business process improvement across departments via existing systems, data, new technology, and AI. Identify, design, and implement automation opportunities using tools such as Make, Google Apps Script, and the Odoo automation layer. Integrations: Support integrations between business systems, communication tools, e-commerce/fulfillment platforms (including WMS), reporting tools, and third-party services. Data & Reporting: Provide analytical and report-writing support, including dashboards, operational reports, and data extracts. Help improve access to business data and support wider adoption of BI/reporting tools. Support product, purchasing, operational, and content data processes (master data, digital assets, etc.). User Training & Support: Provide user support, training, documentation, and reference materials for key systems and processes. Communicate effectively with internal users, managers, software vendors, support agencies, and development partners. Skills & Experience Needed Experience: 3+ years in IT support, business systems administration, or operations improvement, with at least 2 years supporting cross-departmental business systems (ERP, CRM, Helpdesk, project management). Tech Stack Proficiency: Confident administering Google Workspace and working with cloud-based systems. Familiarity with programming languages (Python, JavaScript, or similar) and system integrations using APIs. Data & Automation: Strong analytical skills with experience managing BigQuery, ETL processes, or cloud-based analytics, alongside BI/reporting tools. Communication: Able to support both technical and non-technical users patiently and clearly, design complex spreadsheets, and translate business requirements into practical system improvements. Bonus Points for: Direct experience with Odoo ERP, Shopify Plus, BigQuery/SQL, ecommerce/marketplace platforms, or PIM/DAM/Product Master Data workflows. About You A Continuous Improver: You are practical, curious, and commercially focused on useful outcomes. Proactive & Organized: You can comfortably balance urgent helpdesk tickets with longer-term improvement work and meticulous documentation. Collaborative & Accountable: You are comfortable working across departments and willing to take ownership while knowing exactly when to escalate. What Our Client Offers Impact: A highly visible role where your technical decisions directly benefit the whole team. Financial & Future: Profit sharing and life insurance. Health & Wellbeing: Private medical insurance, private dental insurance, gym membership, and a dedicated health & wellbeing programme. Work-Life Balance: Generous sick pay terms, flexibility around additional leave, bereavement leave, and paid volunteering days. Culture: Company social events, birthday bonus vouchers, and a friendly, supportive environment where your ideas will be heard and implemented. How to Apply If you have the skills and experience required for this position, click 'apply' today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. Other Suitable Skills & Experience Include: IT Support Manager, Assistant IT Manager, Business Systems Administrator, Systems Analyst, Applications Support Analyst, ERP Administrator, IT Project Coordinator, IT Technician, IT Support Engineer, IT Systems Engineer, Systems Administrator, Infrastructure Engineer, IT Support Lead, IT Generalist, Business Systems Support Specialist, Deputy IT & Systems Manager.
Oct 06, 2026
Full time
Are you an experienced IT Technician? This Business Systems Analyst / Assistant IT Manager role is a brilliant opportunity to step up and make a bigger impact. Take charge of the full tech stack alongside our client's MSP and put your ideas to work across the business. Business Systems Analyst / Assistant IT Manager Full-time, Permanent Competitive salary, based on experience Office-based, with hybrid flexibility when schedules and tasks allow Applicants must be able to reliably commute to Southsea or relocate before starting work The Role Our client is looking for a Business Systems Analyst to support the day-to-day operation, improvement, and development of IT systems and solutions across its well-established and successful e-commerce business, which utilizes a number of mainstream platforms and extensive automation. This is a hands-on and broad role covering business systems support, process improvement, project coordination, reporting, automation, user training, cyber security, and general IT support. The role would suit an experienced IT Technician looking for a step-up, or an existing Deputy / Assistant IT Manager searching for a new opportunity. You will work closely with teams across Customer Service, Sales, Operations, Product, Purchasing, Marketing, and Finance, as well as our client's external technology partners. This role provides an excellent opportunity to broaden your experience and skill set, suiting someone with a strong mix of technical confidence, business process understanding, communication skills, and a practical continuous improvement mindset. Working Model: This role requires you to work from our client's Southsea (PO5) office, with some flexibility around hybrid working when schedules and tasks allow. You must be able to reliably commute or plan to relocate before starting work. Key Responsibilities System Administration & Support: Support, administer, and improve core business systems. Take ownership of the IT infrastructure, hardware, and security, working alongside our client's Managed Service Provider (MSP). Project & Task Management: Manage and prioritize IT tasks, system requests, and small projects. Assist the Head of IT with IT planning, budgeting, vendor management, system stability, and longer-term technology improvements. Process Improvement & Automation: Support business process improvement across departments via existing systems, data, new technology, and AI. Identify, design, and implement automation opportunities using tools such as Make, Google Apps Script, and the Odoo automation layer. Integrations: Support integrations between business systems, communication tools, e-commerce/fulfillment platforms (including WMS), reporting tools, and third-party services. Data & Reporting: Provide analytical and report-writing support, including dashboards, operational reports, and data extracts. Help improve access to business data and support wider adoption of BI/reporting tools. Support product, purchasing, operational, and content data processes (master data, digital assets, etc.). User Training & Support: Provide user support, training, documentation, and reference materials for key systems and processes. Communicate effectively with internal users, managers, software vendors, support agencies, and development partners. Skills & Experience Needed Experience: 3+ years in IT support, business systems administration, or operations improvement, with at least 2 years supporting cross-departmental business systems (ERP, CRM, Helpdesk, project management). Tech Stack Proficiency: Confident administering Google Workspace and working with cloud-based systems. Familiarity with programming languages (Python, JavaScript, or similar) and system integrations using APIs. Data & Automation: Strong analytical skills with experience managing BigQuery, ETL processes, or cloud-based analytics, alongside BI/reporting tools. Communication: Able to support both technical and non-technical users patiently and clearly, design complex spreadsheets, and translate business requirements into practical system improvements. Bonus Points for: Direct experience with Odoo ERP, Shopify Plus, BigQuery/SQL, ecommerce/marketplace platforms, or PIM/DAM/Product Master Data workflows. About You A Continuous Improver: You are practical, curious, and commercially focused on useful outcomes. Proactive & Organized: You can comfortably balance urgent helpdesk tickets with longer-term improvement work and meticulous documentation. Collaborative & Accountable: You are comfortable working across departments and willing to take ownership while knowing exactly when to escalate. What Our Client Offers Impact: A highly visible role where your technical decisions directly benefit the whole team. Financial & Future: Profit sharing and life insurance. Health & Wellbeing: Private medical insurance, private dental insurance, gym membership, and a dedicated health & wellbeing programme. Work-Life Balance: Generous sick pay terms, flexibility around additional leave, bereavement leave, and paid volunteering days. Culture: Company social events, birthday bonus vouchers, and a friendly, supportive environment where your ideas will be heard and implemented. How to Apply If you have the skills and experience required for this position, click 'apply' today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. Other Suitable Skills & Experience Include: IT Support Manager, Assistant IT Manager, Business Systems Administrator, Systems Analyst, Applications Support Analyst, ERP Administrator, IT Project Coordinator, IT Technician, IT Support Engineer, IT Systems Engineer, Systems Administrator, Infrastructure Engineer, IT Support Lead, IT Generalist, Business Systems Support Specialist, Deputy IT & Systems Manager.
Senior Transport Administrator Location: Corby, Northamptonshire Salary: 16.62 - 21.36 p/h ( 35,000 - 45,000 DOE) Hours: Monday to Friday, 9:00am - 6:00pm A fantastic opportunity has arisen for an experienced Senior Transport Administrator to join a busy and growing operation in Corby. This role is ideal for someone with a strong logistics planning background who enjoys coordinating deliveries, solving problems, and ensuring a smooth transport operation. Working closely with the Order Processing, Warehouse, and Customer Service teams, you will play a key role in planning efficient delivery routes, coordinating transport activity, and providing excellent support to customers. Key Responsibilities Plan and coordinate daily delivery routes to maximise efficiency and service levels. Work closely with Order Processors and Warehouse staff to ensure deliveries are scheduled effectively. Utilise strong geographical knowledge to optimise routes and transport resources. Liaise with drivers, customers, and internal departments regarding delivery schedules and updates. Handle customer queries professionally and provide timely resolutions. Monitor transport activities and address any operational issues as they arise. Maintain accurate transport and delivery records. Support continuous improvement initiatives within the transport function. About You Previous experience within a logistics, transport planning, or transport administration role. Strong geographical knowledge and route planning capability. Excellent organisational skills and attention to detail. Confident communicator with the ability to build relationships across departments. Experience dealing with customer enquiries and resolving issues effectively. Able to work in a fast-paced environment and manage multiple priorities. Proficient in Microsoft Office and transport management systems. What's on Offer? Competitive salary of 35,000 - 45,000 , depending on experience. Monday to Friday working pattern with no weekend requirement. Opportunity to join a supportive and growing business. Varied role with responsibility and opportunities to make a real impact. If you have a background in logistics planning and enjoy coordinating transport operations while delivering excellent customer service, we'd love to hear from you.
Oct 06, 2026
Contractor
Senior Transport Administrator Location: Corby, Northamptonshire Salary: 16.62 - 21.36 p/h ( 35,000 - 45,000 DOE) Hours: Monday to Friday, 9:00am - 6:00pm A fantastic opportunity has arisen for an experienced Senior Transport Administrator to join a busy and growing operation in Corby. This role is ideal for someone with a strong logistics planning background who enjoys coordinating deliveries, solving problems, and ensuring a smooth transport operation. Working closely with the Order Processing, Warehouse, and Customer Service teams, you will play a key role in planning efficient delivery routes, coordinating transport activity, and providing excellent support to customers. Key Responsibilities Plan and coordinate daily delivery routes to maximise efficiency and service levels. Work closely with Order Processors and Warehouse staff to ensure deliveries are scheduled effectively. Utilise strong geographical knowledge to optimise routes and transport resources. Liaise with drivers, customers, and internal departments regarding delivery schedules and updates. Handle customer queries professionally and provide timely resolutions. Monitor transport activities and address any operational issues as they arise. Maintain accurate transport and delivery records. Support continuous improvement initiatives within the transport function. About You Previous experience within a logistics, transport planning, or transport administration role. Strong geographical knowledge and route planning capability. Excellent organisational skills and attention to detail. Confident communicator with the ability to build relationships across departments. Experience dealing with customer enquiries and resolving issues effectively. Able to work in a fast-paced environment and manage multiple priorities. Proficient in Microsoft Office and transport management systems. What's on Offer? Competitive salary of 35,000 - 45,000 , depending on experience. Monday to Friday working pattern with no weekend requirement. Opportunity to join a supportive and growing business. Varied role with responsibility and opportunities to make a real impact. If you have a background in logistics planning and enjoy coordinating transport operations while delivering excellent customer service, we'd love to hear from you.
We are delighted to be working in partnership with Northern Powergrid to recruit a Customer Service Administrator to join their growing team in September. Northern Powergrid are the company responsible for powering everyday life for 8 million customers across 3.9 million homes and businesses in the North East, Yorkshire and northern Lincolnshire, is at the forefront of delivering a power network that meets the region's needs, now and in the future. We're looking for people with a Customer First mind-set to provide a professional, quality service to customers as they strive to continually deliver a consistent 10 out of 10 experience for all of their customers. The role will start out as an Administrative position for the first 3 months (Monday - Friday 8.30am - 4.30pm) then will lead into a Contact Centre role in the new year (Full training given) working on a 4 week shift pattern within the hours of 6am - 10pm (5 out of 7 days) Based in Sunderland Full training provided Shifts run between 6am -10pm 37 hours a week covering any 5 out of 7 days a week Overtime availalbe Free parking on site Duties: You will support customers with a variety of queries while delivering an exceptional level of service. Accurately input and update customer data within internal systems Maintain records and ensure all information is up to date Support general administrative tasks across the team Deliver an excellent customer experience in line with the company's Quality Framework Act as the first point of contact via telephone, email, SMS, and social media Take ownership of enquiries and complaints, using initiative to find effective solutions Update internal systems accurately to ensure smooth customer journeys Work closely with internal teams and external partners to provide a seamless service Essential Skills Strong customer service skills Good Administrative skills Attention to detail Confident in handling a wide range of contacts, with a focus on delivering a high standard of customer experience Good IT literacy, in particular a good working knowledge of Microsoft office packages Excellent organisational skills To submit your CV please click apply now!
Oct 06, 2026
Full time
We are delighted to be working in partnership with Northern Powergrid to recruit a Customer Service Administrator to join their growing team in September. Northern Powergrid are the company responsible for powering everyday life for 8 million customers across 3.9 million homes and businesses in the North East, Yorkshire and northern Lincolnshire, is at the forefront of delivering a power network that meets the region's needs, now and in the future. We're looking for people with a Customer First mind-set to provide a professional, quality service to customers as they strive to continually deliver a consistent 10 out of 10 experience for all of their customers. The role will start out as an Administrative position for the first 3 months (Monday - Friday 8.30am - 4.30pm) then will lead into a Contact Centre role in the new year (Full training given) working on a 4 week shift pattern within the hours of 6am - 10pm (5 out of 7 days) Based in Sunderland Full training provided Shifts run between 6am -10pm 37 hours a week covering any 5 out of 7 days a week Overtime availalbe Free parking on site Duties: You will support customers with a variety of queries while delivering an exceptional level of service. Accurately input and update customer data within internal systems Maintain records and ensure all information is up to date Support general administrative tasks across the team Deliver an excellent customer experience in line with the company's Quality Framework Act as the first point of contact via telephone, email, SMS, and social media Take ownership of enquiries and complaints, using initiative to find effective solutions Update internal systems accurately to ensure smooth customer journeys Work closely with internal teams and external partners to provide a seamless service Essential Skills Strong customer service skills Good Administrative skills Attention to detail Confident in handling a wide range of contacts, with a focus on delivering a high standard of customer experience Good IT literacy, in particular a good working knowledge of Microsoft office packages Excellent organisational skills To submit your CV please click apply now!
Pertemps Newcastle
Stockton-on-tees, County Durham
Location: Stockton Contract: Temporary - ongoing Pay Rate: £13.48 Hours: Monday to Friday, 37 hours per week (8:30am - 4:40pm) Northern Powergrid is currently seeking an Administration Assistant to support their Connections Team based in Stockton. This is a temporary ongoing opportunity, with the possibility of extension depending on business requirements. The Role This is a varied and busy administrative role that plays a key part in supporting the Connections process for new electricity supplies. You will be responsible for processing customer applications, maintaining accurate records, and ensuring work is set up correctly for internal technical teams. The role requires strong attention to detail, good judgement, and the ability to manage a high volume of work while meeting strict deadlines. You will be working across several IT systems, including bespoke internal systems, so confidence with IT and the ability to adapt quickly to new processes is essential. Some aspects of the role are technical in nature, making this position well suited to someone who enjoys problem-solving and variety in their day-to-day work. Key Responsibilities Processing applications for new electricity connections received via email, post, and an online application system Accurately inputting customer and job data into internal systems Setting up jobs on the system ready to be passed to the Estimating Team Printing and collating plans and maps related to customer applications Monitoring workloads and working to strict deadlines to meet company standards and service level agreements Liaising with internal teams to ensure applications are complete and processed efficiently Maintaining accurate records and ensuring compliance with internal procedures Required Skills Strong attention to detail and accuracy Able to manage a high workload in a fast-paced environment Confident IT user, comfortable working across multiple systems Good organisational and time-management skills Ableto use judgement and follow procedures A team player with a flexible and adaptable approach to work Previous administrative experience is desirable but not essential If this role is of interest, please apply direct or send your CV to
Oct 06, 2026
Full time
Location: Stockton Contract: Temporary - ongoing Pay Rate: £13.48 Hours: Monday to Friday, 37 hours per week (8:30am - 4:40pm) Northern Powergrid is currently seeking an Administration Assistant to support their Connections Team based in Stockton. This is a temporary ongoing opportunity, with the possibility of extension depending on business requirements. The Role This is a varied and busy administrative role that plays a key part in supporting the Connections process for new electricity supplies. You will be responsible for processing customer applications, maintaining accurate records, and ensuring work is set up correctly for internal technical teams. The role requires strong attention to detail, good judgement, and the ability to manage a high volume of work while meeting strict deadlines. You will be working across several IT systems, including bespoke internal systems, so confidence with IT and the ability to adapt quickly to new processes is essential. Some aspects of the role are technical in nature, making this position well suited to someone who enjoys problem-solving and variety in their day-to-day work. Key Responsibilities Processing applications for new electricity connections received via email, post, and an online application system Accurately inputting customer and job data into internal systems Setting up jobs on the system ready to be passed to the Estimating Team Printing and collating plans and maps related to customer applications Monitoring workloads and working to strict deadlines to meet company standards and service level agreements Liaising with internal teams to ensure applications are complete and processed efficiently Maintaining accurate records and ensuring compliance with internal procedures Required Skills Strong attention to detail and accuracy Able to manage a high workload in a fast-paced environment Confident IT user, comfortable working across multiple systems Good organisational and time-management skills Ableto use judgement and follow procedures A team player with a flexible and adaptable approach to work Previous administrative experience is desirable but not essential If this role is of interest, please apply direct or send your CV to
TECHNICAL ADMINISTRATOR & CUSTOMER SERVICE REPRESENTATIVE Staines Office-Based Full-Time £25,000 - £26,000 per annum Monday - Friday Are you organised, enthusiastic and confident with technology, with a natural ability to build great relationships with customers? Our client is a well-established company and they are looking for a motivated Technical Administrator & Customer Service Representative to join their friendly, close-knit team. This is a varied and rewarding role where no two days are the same. You'll play an important part in supporting customers, coordinating installations and training, managing orders and stock, and helping the wider team keep the business running smoothly. A Role at the Heart of Technology Technology is a key part of this position. You'll use a range of digital and technical tools in your day-to-day work, so being tech-savvy, curious and willing to learn is essential. You should be comfortable using everyday applications such as Microsoft Office and have an interest in the rapidly evolving world of Artificial Intelligence (AI). Experience using AI platforms such as ChatGPT and Google Gemini would be highly advantageous. You'll also have the opportunity to explore and embrace emerging AI technologies, including Microsoft Dragon Copilot, as the business continues to adopt new tools and ways of working. What You'll Be Doing Your responsibilities will be varied and may include: Providing professional and friendly customer service and technical support Managing customer enquiries and helping to resolve queries efficiently Coordinating installations, customer training and appointments Processing and managing customer orders Monitoring stock levels and assisting with stock management Supporting the wider team with administrative and organisational tasks Helping deliver customer training and demonstrations Assisting with marketing activities and communications Using technology and AI tools to improve efficiency and support day-to-day operations Working closely with colleagues across the business to ensure customers receive an excellent experience Who We're Looking For We're looking for someone who is: Enthusiastic, proactive and organised Confident communicating with customers and colleagues Comfortable working across multiple tasks and priorities Naturally curious about technology and keen to learn Confident using Microsoft Office and everyday digital applications Interested in AI and emerging technologies A good problem-solver who enjoys finding practical solutions Professional, approachable and customer-focused A strong team player who is happy to get stuck in and take responsibility Motivated to develop their knowledge and career within a technology-focused organisation Previous experience in administration, customer service, technical support, coordination or a similar environment would be beneficial, but attitude, enthusiasm and a willingness to learn are equally important. Why Join? This is an excellent opportunity for someone who wants more than a traditional administration role. You'll become an important member of a growing organisation, gaining hands-on experience across technology, customer service, administration, AI, training and marketing. With technology and AI developing at an incredible pace, this role offers the opportunity to continually expand your skills and knowledge while building a long-term career within a forward-thinking organisation. If you're bright, personable, technically curious and ready for a varied role where you can make a real contribution, we'd love to hear from you. Due to the amount of applications we are receiving, we apologise but do not always have the time to respond to everyone individually. We ask that you apply online initially and not call the office. If your application is successful, we will call you within 7 days of receipt.
Oct 06, 2026
Full time
TECHNICAL ADMINISTRATOR & CUSTOMER SERVICE REPRESENTATIVE Staines Office-Based Full-Time £25,000 - £26,000 per annum Monday - Friday Are you organised, enthusiastic and confident with technology, with a natural ability to build great relationships with customers? Our client is a well-established company and they are looking for a motivated Technical Administrator & Customer Service Representative to join their friendly, close-knit team. This is a varied and rewarding role where no two days are the same. You'll play an important part in supporting customers, coordinating installations and training, managing orders and stock, and helping the wider team keep the business running smoothly. A Role at the Heart of Technology Technology is a key part of this position. You'll use a range of digital and technical tools in your day-to-day work, so being tech-savvy, curious and willing to learn is essential. You should be comfortable using everyday applications such as Microsoft Office and have an interest in the rapidly evolving world of Artificial Intelligence (AI). Experience using AI platforms such as ChatGPT and Google Gemini would be highly advantageous. You'll also have the opportunity to explore and embrace emerging AI technologies, including Microsoft Dragon Copilot, as the business continues to adopt new tools and ways of working. What You'll Be Doing Your responsibilities will be varied and may include: Providing professional and friendly customer service and technical support Managing customer enquiries and helping to resolve queries efficiently Coordinating installations, customer training and appointments Processing and managing customer orders Monitoring stock levels and assisting with stock management Supporting the wider team with administrative and organisational tasks Helping deliver customer training and demonstrations Assisting with marketing activities and communications Using technology and AI tools to improve efficiency and support day-to-day operations Working closely with colleagues across the business to ensure customers receive an excellent experience Who We're Looking For We're looking for someone who is: Enthusiastic, proactive and organised Confident communicating with customers and colleagues Comfortable working across multiple tasks and priorities Naturally curious about technology and keen to learn Confident using Microsoft Office and everyday digital applications Interested in AI and emerging technologies A good problem-solver who enjoys finding practical solutions Professional, approachable and customer-focused A strong team player who is happy to get stuck in and take responsibility Motivated to develop their knowledge and career within a technology-focused organisation Previous experience in administration, customer service, technical support, coordination or a similar environment would be beneficial, but attitude, enthusiasm and a willingness to learn are equally important. Why Join? This is an excellent opportunity for someone who wants more than a traditional administration role. You'll become an important member of a growing organisation, gaining hands-on experience across technology, customer service, administration, AI, training and marketing. With technology and AI developing at an incredible pace, this role offers the opportunity to continually expand your skills and knowledge while building a long-term career within a forward-thinking organisation. If you're bright, personable, technically curious and ready for a varied role where you can make a real contribution, we'd love to hear from you. Due to the amount of applications we are receiving, we apologise but do not always have the time to respond to everyone individually. We ask that you apply online initially and not call the office. If your application is successful, we will call you within 7 days of receipt.
Job Summary JOB DESCRIPTION - Lead Zendesk Systems Engineer Location: Manchester, United Kingdom (hybrid) Division: Fan Support Technology Contract Terms: Permanent, Full-time The Team Live Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce, and artist management. Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show. At Ticketmaster Fans come first. We care passionately about our fans' interaction with our service channels and as the world's leading ticketing company, we are committed to setting the standard for a great fan experience. Our technology and services help make it easier for fans to connect with their favorite events and performers. The Job As a Lead Systems Engineer within the Global Fan Experience team, you will be the technical leader within your team for the design, configuration, and maintenance of contact center technology platforms serving 100+ different Ticketmaster & Live Nation brands around the world. You will lead cross-functional problem-solving, mentor and guide junior engineers, and coordinate resources across multiple teams to deliver complex, multi-team initiatives. Balancing competing priorities, you will drive alignment on system-level decisions, shape medium-term technical planning, and ensure our agent workspace platforms are scalable, secure, resilient, and well integrated with the wider ecosystem - while ensuring customer data is properly managed and protected. What You Will Be Doing Providing technical leadership within the team and owning the architecture, global configuration framework, reusable workflow patterns, and complex engineering changes for SaaS contact center platforms such as Zendesk and Five9. Establishing standards and guardrails for business administrators, while routine administration and local macros, views, and workflow configuration remain business-owned. Leading the design of scalable, performant, secure, and resilient systems and integrations - defining clear system boundaries and ensuring alignment with both business and technical requirements. Leading cross-functional problem-solving, coordinating resources across teams, and driving alignment on system-level decisions and trade-offs. Mentoring and coaching junior engineers, sharing knowledge, and raising the technical bar across the team. Leading improvements in system performance, incident resolution processes, and cost optimization, balancing operational efficiency with stability and proactively identifying risks. Owning deployment automation and modular development practices, and building and maintaining custom integrations with other systems and applications using APIs. Monitoring performance, ensuring availability, and leading troubleshooting and root-cause resolution of complex incidents as they arise. Supporting, implementing, and optimizing contact center channels and workflows across markets. Establishing and maintaining operating procedures, documentation, code review, and QA standards for the administration of the platforms in line with company policies and processes. Applying AI tools appropriately to explore data, code, and processes that accelerate delivery and decision-making, validating outputs carefully for accuracy and bias. What You Need to Know (or Technical Skills) Proven years of experience managing and configuring CX/CRM and contact center platforms, including a track record of acting as a technical leader within a team. Proven experience leading the design of scalable, resilient, and secure systems and architectures, including defining system boundaries and planning for long-term scalability. Strong operational excellence background: deployment automation, monitoring, incident resolution, and cost optimization. Experience with multi-channel environments, including voice, email, social, chat/chatbots, and automations. Experience mentoring junior engineers and coordinating work across cross-functional teams. Strong problem-solving, analytical, and data analysis skills, with the ability to balance competing objectives and drive alignment on system-level decisions. Ability to lead projects and manage workload and multi-team initiatives within predefined time windows. Excellent communication and interpersonal skills, and the ability to work both independently and as part of a team. Working familiarity with AI tools and their appropriate application, including validating outputs for accuracy and bias. Experience with HTML, CSS, JavaScript, Python, Microsoft 365, Google Analytics, RESTful APIs, JIRA, Confluence, Zendesk, Five9, Decagon AI or equivalent contact center technologies preferred. Experience with large contact centers is a plus. Zendesk Certification Preferred. You (behavioural Skills) Working Professionally: You set and role-model high standards, consistently meeting quality standards even with competing priorities, and proactively communicate progress. Working to Achieve Results: You take ownership and deliver results with appropriate independence, handle setbacks constructively by focusing on solutions and learning, and weigh both the short- and long-term impact of your work. Working with Others: You proactively seek collaboration opportunities, share knowledge and resources to strengthen working relationships, and adjust your communication to ensure clarity and respect across different audiences and contexts. Working Innovatively: You help solve cross-functional challenges by sharing ideas and seeking input from other perspectives, and you identify opportunities to add value through improved processes, solutions, and collaboration. Life at Ticketmaster We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our Work Is Guided By Our Values Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen. Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive EQUAL OPPORTUNITIES We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Ticketmaster may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
Oct 06, 2026
Full time
Job Summary JOB DESCRIPTION - Lead Zendesk Systems Engineer Location: Manchester, United Kingdom (hybrid) Division: Fan Support Technology Contract Terms: Permanent, Full-time The Team Live Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce, and artist management. Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show. At Ticketmaster Fans come first. We care passionately about our fans' interaction with our service channels and as the world's leading ticketing company, we are committed to setting the standard for a great fan experience. Our technology and services help make it easier for fans to connect with their favorite events and performers. The Job As a Lead Systems Engineer within the Global Fan Experience team, you will be the technical leader within your team for the design, configuration, and maintenance of contact center technology platforms serving 100+ different Ticketmaster & Live Nation brands around the world. You will lead cross-functional problem-solving, mentor and guide junior engineers, and coordinate resources across multiple teams to deliver complex, multi-team initiatives. Balancing competing priorities, you will drive alignment on system-level decisions, shape medium-term technical planning, and ensure our agent workspace platforms are scalable, secure, resilient, and well integrated with the wider ecosystem - while ensuring customer data is properly managed and protected. What You Will Be Doing Providing technical leadership within the team and owning the architecture, global configuration framework, reusable workflow patterns, and complex engineering changes for SaaS contact center platforms such as Zendesk and Five9. Establishing standards and guardrails for business administrators, while routine administration and local macros, views, and workflow configuration remain business-owned. Leading the design of scalable, performant, secure, and resilient systems and integrations - defining clear system boundaries and ensuring alignment with both business and technical requirements. Leading cross-functional problem-solving, coordinating resources across teams, and driving alignment on system-level decisions and trade-offs. Mentoring and coaching junior engineers, sharing knowledge, and raising the technical bar across the team. Leading improvements in system performance, incident resolution processes, and cost optimization, balancing operational efficiency with stability and proactively identifying risks. Owning deployment automation and modular development practices, and building and maintaining custom integrations with other systems and applications using APIs. Monitoring performance, ensuring availability, and leading troubleshooting and root-cause resolution of complex incidents as they arise. Supporting, implementing, and optimizing contact center channels and workflows across markets. Establishing and maintaining operating procedures, documentation, code review, and QA standards for the administration of the platforms in line with company policies and processes. Applying AI tools appropriately to explore data, code, and processes that accelerate delivery and decision-making, validating outputs carefully for accuracy and bias. What You Need to Know (or Technical Skills) Proven years of experience managing and configuring CX/CRM and contact center platforms, including a track record of acting as a technical leader within a team. Proven experience leading the design of scalable, resilient, and secure systems and architectures, including defining system boundaries and planning for long-term scalability. Strong operational excellence background: deployment automation, monitoring, incident resolution, and cost optimization. Experience with multi-channel environments, including voice, email, social, chat/chatbots, and automations. Experience mentoring junior engineers and coordinating work across cross-functional teams. Strong problem-solving, analytical, and data analysis skills, with the ability to balance competing objectives and drive alignment on system-level decisions. Ability to lead projects and manage workload and multi-team initiatives within predefined time windows. Excellent communication and interpersonal skills, and the ability to work both independently and as part of a team. Working familiarity with AI tools and their appropriate application, including validating outputs for accuracy and bias. Experience with HTML, CSS, JavaScript, Python, Microsoft 365, Google Analytics, RESTful APIs, JIRA, Confluence, Zendesk, Five9, Decagon AI or equivalent contact center technologies preferred. Experience with large contact centers is a plus. Zendesk Certification Preferred. You (behavioural Skills) Working Professionally: You set and role-model high standards, consistently meeting quality standards even with competing priorities, and proactively communicate progress. Working to Achieve Results: You take ownership and deliver results with appropriate independence, handle setbacks constructively by focusing on solutions and learning, and weigh both the short- and long-term impact of your work. Working with Others: You proactively seek collaboration opportunities, share knowledge and resources to strengthen working relationships, and adjust your communication to ensure clarity and respect across different audiences and contexts. Working Innovatively: You help solve cross-functional challenges by sharing ideas and seeking input from other perspectives, and you identify opportunities to add value through improved processes, solutions, and collaboration. Life at Ticketmaster We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our Work Is Guided By Our Values Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen. Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive EQUAL OPPORTUNITIES We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Ticketmaster may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
Nuffield Health The Manor Hospital
Oxford, Oxfordshire
Deputy Radiology Manager. Oxford Hospital Radiology Permanent Full time Competitive Salary Depending On Skills And Experience 37.5 hours per week As the UK's largest Healthcare Charity, we're offering you the chance to help shape the highest standards in patient care. Here, you'll have the time you need to role model good practice and develop your colleagues. We'll value your excellent communication skills and enthusiastic, forward-thinking approach. We are looking for a Deputy Radiology Manager to join our busy team of in Diagnostic imaging at The Manor, Oxford. Covering 7 Modalities, our Radiology Department consists of MRI, CT, Cardiac Cath lab within interventional radiology, ultrasound, mammography, theatres and general x-ray. We are looking for an experienced Radiographer with a 'can do' attitude to support and assist the operational management of the imaging department, ensuring the delivery of high quality imaging services. You will enjoy a varied range of responsibilities. These will include supporting the Radiology Manager to ensure the department runs in an effective but safe manner. You will also ensure professional compliance with all regulatory bodies, adequate staffing, completion of regular audit and risk assessment updates, coordinating any research activity, health & safety, infection control, radiation protection and monitoring, as well as maintaining your clinical skills within the department. You will also be keen to help validate and assess new equipment and develop new diagnostic procedures, as part of our ongoing quest to deliver the very best experience possible for our patients. Our team of administrators, health care assistants and Radiographers work closely with the Consultant Radiologists to ensure patients receive the best possible care. It is essential you're registered with the HCPC and have relevant radiology experience. A great communicator and team player, you understand how vital it is to maintain good customer relationships and provide high levels of service in a modern radiology department. As our Deputy Radiology Manager you will :- Cover the management of the department and its staff during those times the manager is absent Maintain your clinical skills by undertaking regular clinical sessions Co-ordinate the equipment training for both radiographers and radiologists Liaise with the local research facilities; ensuring that any research activity is maintained Be familiar with Risk Assessment requirements and have experience in creating and implementation of local policies to support the department requirements Be able to take on additional duties in areas such as Health and Safety, Radiation Protection and Medicines Management To succeed as our Deputy Radiology Manager you will ideally need: Extensive post graduate experience, post graduate qualifications are desirable Previous leadership/managerial experience in a sub-departmental role RPS training BSc or DCR in diagnostic radiography and current registration with the HCPC A flexible approach and the interpersonal skills required to manage a diverse and multi-skilled workforce Willingness to work flexibly, alter shift patterns, and provide assistance to staff when Radiology Manager is unavailable Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you. Oxford Hospital Our modern hospital is based within a stone's throw of the historic City of Oxford, a world-renowned centre of excellence for surgical and medical expertise. We are proud of the wonderful environment and team we have established, providing our patients with first class care. We operate 6 well equipped and modern operating theatres with 64 well-presented ensuite rooms. We cater for inpatient and day care, providing a broad range of surgical specialties and clinics including Paediatrics, Oncology, Interventional Cardiology & Radiology, Orthopaedics, Endoscopy, Gynaecology, Urology, Ophthalmology as well as women's and men's health clinics. The hospital is located with excellent transport links by road and rail, both to and from London, Thames Valley, and the Midlands. Join Nuffield Health and create the future you want, today. It starts with you.
Oct 05, 2026
Full time
Deputy Radiology Manager. Oxford Hospital Radiology Permanent Full time Competitive Salary Depending On Skills And Experience 37.5 hours per week As the UK's largest Healthcare Charity, we're offering you the chance to help shape the highest standards in patient care. Here, you'll have the time you need to role model good practice and develop your colleagues. We'll value your excellent communication skills and enthusiastic, forward-thinking approach. We are looking for a Deputy Radiology Manager to join our busy team of in Diagnostic imaging at The Manor, Oxford. Covering 7 Modalities, our Radiology Department consists of MRI, CT, Cardiac Cath lab within interventional radiology, ultrasound, mammography, theatres and general x-ray. We are looking for an experienced Radiographer with a 'can do' attitude to support and assist the operational management of the imaging department, ensuring the delivery of high quality imaging services. You will enjoy a varied range of responsibilities. These will include supporting the Radiology Manager to ensure the department runs in an effective but safe manner. You will also ensure professional compliance with all regulatory bodies, adequate staffing, completion of regular audit and risk assessment updates, coordinating any research activity, health & safety, infection control, radiation protection and monitoring, as well as maintaining your clinical skills within the department. You will also be keen to help validate and assess new equipment and develop new diagnostic procedures, as part of our ongoing quest to deliver the very best experience possible for our patients. Our team of administrators, health care assistants and Radiographers work closely with the Consultant Radiologists to ensure patients receive the best possible care. It is essential you're registered with the HCPC and have relevant radiology experience. A great communicator and team player, you understand how vital it is to maintain good customer relationships and provide high levels of service in a modern radiology department. As our Deputy Radiology Manager you will :- Cover the management of the department and its staff during those times the manager is absent Maintain your clinical skills by undertaking regular clinical sessions Co-ordinate the equipment training for both radiographers and radiologists Liaise with the local research facilities; ensuring that any research activity is maintained Be familiar with Risk Assessment requirements and have experience in creating and implementation of local policies to support the department requirements Be able to take on additional duties in areas such as Health and Safety, Radiation Protection and Medicines Management To succeed as our Deputy Radiology Manager you will ideally need: Extensive post graduate experience, post graduate qualifications are desirable Previous leadership/managerial experience in a sub-departmental role RPS training BSc or DCR in diagnostic radiography and current registration with the HCPC A flexible approach and the interpersonal skills required to manage a diverse and multi-skilled workforce Willingness to work flexibly, alter shift patterns, and provide assistance to staff when Radiology Manager is unavailable Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you. Oxford Hospital Our modern hospital is based within a stone's throw of the historic City of Oxford, a world-renowned centre of excellence for surgical and medical expertise. We are proud of the wonderful environment and team we have established, providing our patients with first class care. We operate 6 well equipped and modern operating theatres with 64 well-presented ensuite rooms. We cater for inpatient and day care, providing a broad range of surgical specialties and clinics including Paediatrics, Oncology, Interventional Cardiology & Radiology, Orthopaedics, Endoscopy, Gynaecology, Urology, Ophthalmology as well as women's and men's health clinics. The hospital is located with excellent transport links by road and rail, both to and from London, Thames Valley, and the Midlands. Join Nuffield Health and create the future you want, today. It starts with you.
ROLE: Planning Administrator HOURS: 40 hrs per week, Monday - Friday SALARY: £27,500 - £29,000 dependent on experience plus benefits BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based - Eurocell Head Office, South Normanton, DE55 2DT Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting for a Planning Administrator, responsible for the reporting requirements of our planning function, maintaining, optimising and executing the reports in a timely manner along with providing day-to-day support and cover for the EBP Planner during periods of peak activity. WHAT OUR PLANNING ADMINISTRATORS DO: Ensure all HR-related processes and procedures are completed accurately and consistently, in line with Company policies Assist wider Demand and Supply Planning teams during periods of absence, such as holidays or illness, to maintain seamless workflow Collate data and distribute daily reports on stock value, ensuring accuracy and clarity for internal stakeholders Produce daily sales-versus-forecast reports, identifying key over- or under-forecasted SKUs and highlighting areas requiring further action Contribute to monthly safety stock and demand review activities, providing accurate data and insights as required Review and update data within the MRP system to ensure accuracy, integrity, and alignment with operational requirements Prepare and communicate a suite of reports to senior stakeholders, supporting effective management of safety stock and inventory profiles for both internal and external customers WHAT WE NEED FROM OUR PLANNING ADMINISTRATORS: Previous experience within a planning function is highly beneficial Strong computer skills with advanced capability across Microsoft Office applications, particularly Excel, to support data analysis and reporting Previous exposure to planning software or systems is advantageous Confident in challenging assumptions and presenting alternative solutions Skilled in collating, interpreting, and analysing large data sets, delivering accurate daily, weekly, and monthly reports within tight deadlines. Excellent written and verbal communication skills, with confidence in presenting insights and recommendations to senior stakeholders Able to effectively manage internal communications and work collaboratively across departments and support strategic planning WHAT WE OFFER OUR PLANNING ADMINISTRATORS: You will be rewarded with a very competitive basic salary 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Oct 05, 2026
Full time
ROLE: Planning Administrator HOURS: 40 hrs per week, Monday - Friday SALARY: £27,500 - £29,000 dependent on experience plus benefits BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based - Eurocell Head Office, South Normanton, DE55 2DT Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting for a Planning Administrator, responsible for the reporting requirements of our planning function, maintaining, optimising and executing the reports in a timely manner along with providing day-to-day support and cover for the EBP Planner during periods of peak activity. WHAT OUR PLANNING ADMINISTRATORS DO: Ensure all HR-related processes and procedures are completed accurately and consistently, in line with Company policies Assist wider Demand and Supply Planning teams during periods of absence, such as holidays or illness, to maintain seamless workflow Collate data and distribute daily reports on stock value, ensuring accuracy and clarity for internal stakeholders Produce daily sales-versus-forecast reports, identifying key over- or under-forecasted SKUs and highlighting areas requiring further action Contribute to monthly safety stock and demand review activities, providing accurate data and insights as required Review and update data within the MRP system to ensure accuracy, integrity, and alignment with operational requirements Prepare and communicate a suite of reports to senior stakeholders, supporting effective management of safety stock and inventory profiles for both internal and external customers WHAT WE NEED FROM OUR PLANNING ADMINISTRATORS: Previous experience within a planning function is highly beneficial Strong computer skills with advanced capability across Microsoft Office applications, particularly Excel, to support data analysis and reporting Previous exposure to planning software or systems is advantageous Confident in challenging assumptions and presenting alternative solutions Skilled in collating, interpreting, and analysing large data sets, delivering accurate daily, weekly, and monthly reports within tight deadlines. Excellent written and verbal communication skills, with confidence in presenting insights and recommendations to senior stakeholders Able to effectively manage internal communications and work collaboratively across departments and support strategic planning WHAT WE OFFER OUR PLANNING ADMINISTRATORS: You will be rewarded with a very competitive basic salary 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Transport Administrator Castle Donington - East Midlands Gateway £12.76 - £14.66 4 on 4 off shift pattern Pertemps are recruiting for a confident and organised Transport administrator to join a busy logistics hub based in the East Midlands Gateway (DE74) , near Castle Donington and Kegworth . You'll support the transport managers and planners to ensure smooth and efficient delivery operations throughout the depot. Whilst prior experience in a transport/logistics role would be beneficial, we are looking for a self motivated and proactive individual who is cable to prioritize tasks and communicate effectively with different stake holders in a fast paced environment , often working to time sensitive deadlines. Hours: 4 on / 4 off shift pattern - 12 hour shifts Key Responsibilities: Prepare delivery and collection paperwork De-brief drivers and process return paperwork accurately Produce reports for management and customers Check driver timesheets, mileage logs, and tachograph data Handle high-volume data entry, filing, and general admin Support the wider transport team with ad hoc duties Supervise front desk About You: Experience in a 3PL or transport office would be beneficial, however other relevant sector experience would be considered Basic knowledge of transport legislation (driver hours, vehicle compliance) would be advantageous Strong IT and spreadsheet skills Highly organised and able to manage workload independently Confident communicator, able to juggle multiple tasks and prioritize workload Fluent in written and spoken English Comfortable working on a 4 on / 4 off pattern (this will include weekend / bank holiday working) Able to commute to East Midlands Gateway (DE74) for required shift times To apply for the Transport Administrator vacancy, please submit an up to date CV or call us on to discuss the opportunity further.
Oct 05, 2026
Full time
Transport Administrator Castle Donington - East Midlands Gateway £12.76 - £14.66 4 on 4 off shift pattern Pertemps are recruiting for a confident and organised Transport administrator to join a busy logistics hub based in the East Midlands Gateway (DE74) , near Castle Donington and Kegworth . You'll support the transport managers and planners to ensure smooth and efficient delivery operations throughout the depot. Whilst prior experience in a transport/logistics role would be beneficial, we are looking for a self motivated and proactive individual who is cable to prioritize tasks and communicate effectively with different stake holders in a fast paced environment , often working to time sensitive deadlines. Hours: 4 on / 4 off shift pattern - 12 hour shifts Key Responsibilities: Prepare delivery and collection paperwork De-brief drivers and process return paperwork accurately Produce reports for management and customers Check driver timesheets, mileage logs, and tachograph data Handle high-volume data entry, filing, and general admin Support the wider transport team with ad hoc duties Supervise front desk About You: Experience in a 3PL or transport office would be beneficial, however other relevant sector experience would be considered Basic knowledge of transport legislation (driver hours, vehicle compliance) would be advantageous Strong IT and spreadsheet skills Highly organised and able to manage workload independently Confident communicator, able to juggle multiple tasks and prioritize workload Fluent in written and spoken English Comfortable working on a 4 on / 4 off pattern (this will include weekend / bank holiday working) Able to commute to East Midlands Gateway (DE74) for required shift times To apply for the Transport Administrator vacancy, please submit an up to date CV or call us on to discuss the opportunity further.
Our client, a well-established company in Basingstoke , is seeking a New Enquiries & Customer Service Advisor to join their team. This is an excellent opportunity for someone with strong customer service skills and a naturally empathetic approach, who enjoys helping people and providing a positive first impression. The Role As the first point of contact for prospective clients, you will be responsible for handling incoming enquiries, understanding client needs, and ensuring each caller receives a professional and compassionate service. Key Responsibilities: Answer incoming calls from new and existing clients. Listen carefully and respond with empathy and professionalism. Gather relevant information and accurately record details. Provide excellent customer service at every stage of the client journey. Maintain confidential and accurate records. About You Previous customer service, call handling, or contact centre experience is desirable. Excellent telephone manner and communication skills. Empathetic, patient, and professional approach. Strong attention to detail. Confident using computer systems and databases. Able to remain calm and supportive when speaking with clients about sensitive matters. What's on Offer? Monday-Friday working hours (9:00am-5:00pm). Friendly and supportive team environment Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Oct 05, 2026
Full time
Our client, a well-established company in Basingstoke , is seeking a New Enquiries & Customer Service Advisor to join their team. This is an excellent opportunity for someone with strong customer service skills and a naturally empathetic approach, who enjoys helping people and providing a positive first impression. The Role As the first point of contact for prospective clients, you will be responsible for handling incoming enquiries, understanding client needs, and ensuring each caller receives a professional and compassionate service. Key Responsibilities: Answer incoming calls from new and existing clients. Listen carefully and respond with empathy and professionalism. Gather relevant information and accurately record details. Provide excellent customer service at every stage of the client journey. Maintain confidential and accurate records. About You Previous customer service, call handling, or contact centre experience is desirable. Excellent telephone manner and communication skills. Empathetic, patient, and professional approach. Strong attention to detail. Confident using computer systems and databases. Able to remain calm and supportive when speaking with clients about sensitive matters. What's on Offer? Monday-Friday working hours (9:00am-5:00pm). Friendly and supportive team environment Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Finance Assistant Location: Solihull Pay: £13.00 per hour Hours: Monday-Friday -8.30-4.30 Contract: Temporary Start: Immediate Key Responsibilities Manage Purchase Ledger and Sales Ledger processes accurately and efficiently. Process supplier and customer invoices, payments, credit notes and account adjustments. Maintain accurate supplier and customer records using Sage 50. Match invoices to supporting documentation and resolve discrepancies promptly. Monitor the accounts inbox and respond to supplier and customer queries. Carry out account and ledger reconciliations. Support credit control, payment queries and outstanding account follow-ups. Assist with month-end procedures and wider finance administration. Maintain accurate financial records and ensure confidentiality at all times. Skills & Experience Previous experience in an accounts or finance administration role. Experience with Purchase Ledger and Sales Ledger. Sage 50 experience is essential. Strong attention to detail and numerical accuracy. Good knowledge of Excel and Outlook Excellent organisation and time-management skills. Confident communicator with a proactive, hands-on approach. Ability to work independently and as part of a team. Personal Attributes Organised, reliable and detail-focused. Professional and approachable. Proactive and willing to learn. Positive attitude and strong team player.
Oct 05, 2026
Full time
Finance Assistant Location: Solihull Pay: £13.00 per hour Hours: Monday-Friday -8.30-4.30 Contract: Temporary Start: Immediate Key Responsibilities Manage Purchase Ledger and Sales Ledger processes accurately and efficiently. Process supplier and customer invoices, payments, credit notes and account adjustments. Maintain accurate supplier and customer records using Sage 50. Match invoices to supporting documentation and resolve discrepancies promptly. Monitor the accounts inbox and respond to supplier and customer queries. Carry out account and ledger reconciliations. Support credit control, payment queries and outstanding account follow-ups. Assist with month-end procedures and wider finance administration. Maintain accurate financial records and ensure confidentiality at all times. Skills & Experience Previous experience in an accounts or finance administration role. Experience with Purchase Ledger and Sales Ledger. Sage 50 experience is essential. Strong attention to detail and numerical accuracy. Good knowledge of Excel and Outlook Excellent organisation and time-management skills. Confident communicator with a proactive, hands-on approach. Ability to work independently and as part of a team. Personal Attributes Organised, reliable and detail-focused. Professional and approachable. Proactive and willing to learn. Positive attitude and strong team player.
Finance Assistant Location: Solihull Pay: £13.00 per hour Hours: Monday-Friday -8.30-4.30 Contract: Temporary Start: Immediate Key Responsibilities Manage Purchase Ledger and Sales Ledger processes accurately and efficiently. Process supplier and customer invoices, payments, credit notes and account adjustments. Maintain accurate supplier and customer records using Sage 50. Match invoices to supporting documentation and resolve discrepancies promptly. Monitor the accounts inbox and respond to supplier and customer queries. Carry out account and ledger reconciliations. Support credit control, payment queries and outstanding account follow-ups. Assist with month-end procedures and wider finance administration. Maintain accurate financial records and ensure confidentiality at all times. Skills & Experience Previous experience in an accounts or finance administration role. Experience with Purchase Ledger and Sales Ledger. Sage 50 experience is essential. Strong attention to detail and numerical accuracy. Good knowledge of Excel and Outlook Excellent organisation and time-management skills. Confident communicator with a proactive, hands-on approach. Ability to work independently and as part of a team. Personal Attributes Organised, reliable and detail-focused. Professional and approachable. Proactive and willing to learn. Positive attitude and strong team player.
Oct 05, 2026
Full time
Finance Assistant Location: Solihull Pay: £13.00 per hour Hours: Monday-Friday -8.30-4.30 Contract: Temporary Start: Immediate Key Responsibilities Manage Purchase Ledger and Sales Ledger processes accurately and efficiently. Process supplier and customer invoices, payments, credit notes and account adjustments. Maintain accurate supplier and customer records using Sage 50. Match invoices to supporting documentation and resolve discrepancies promptly. Monitor the accounts inbox and respond to supplier and customer queries. Carry out account and ledger reconciliations. Support credit control, payment queries and outstanding account follow-ups. Assist with month-end procedures and wider finance administration. Maintain accurate financial records and ensure confidentiality at all times. Skills & Experience Previous experience in an accounts or finance administration role. Experience with Purchase Ledger and Sales Ledger. Sage 50 experience is essential. Strong attention to detail and numerical accuracy. Good knowledge of Excel and Outlook Excellent organisation and time-management skills. Confident communicator with a proactive, hands-on approach. Ability to work independently and as part of a team. Personal Attributes Organised, reliable and detail-focused. Professional and approachable. Proactive and willing to learn. Positive attitude and strong team player.
Administrator Location: Cradley Heath Hours: Monday to Thursday: 7:00am -4:00pm Friday: Early Finish Salary: Competitive, depending on experience We are looking for an Administrator to join our clients friendly and supportive team. This is a varied, hands-on administration role where no two days are the same. You'll provide day-to-day office support while working across different areas of the business, including customer service, suppliers, CRM systems and accounts administration . This role would suit an organised and adaptable administrator who enjoys variety and is confident working in a busy office environment. Key Responsibilities General office administration and day-to-day support Answering telephone calls and responding to emails Managing customer and supplier enquiries Maintaining accurate records and filing systems Updating CRM databases and internal software systems Data entry and document preparation Assisting with accounts administration, including invoices, purchase orders and basic finance tasks Supporting the wider team with a variety of administrative duties as required About You We're looking for someone who: Has previous administration experience Is confident using Microsoft Office, including Outlook, Word and Excel Has experience using CRM systems or other business software Has excellent organisational and communication skills Has strong attention to detail and can manage multiple tasks Is reliable, adaptable and willing to turn their hand to a variety of duties Experience within accounts or finance administration would be an advantage, but is not essential What We Offer Monday to Friday working hours with an early finish every Friday A varied and interesting role within a supportive team Opportunities to develop your skills Competitive salary based on experience Weekly Pay If you're an organised, enthusiastic administrator looking for a varied role where you can make a real difference, we'd love to hear from you. Apply today with your CV.
Oct 05, 2026
Full time
Administrator Location: Cradley Heath Hours: Monday to Thursday: 7:00am -4:00pm Friday: Early Finish Salary: Competitive, depending on experience We are looking for an Administrator to join our clients friendly and supportive team. This is a varied, hands-on administration role where no two days are the same. You'll provide day-to-day office support while working across different areas of the business, including customer service, suppliers, CRM systems and accounts administration . This role would suit an organised and adaptable administrator who enjoys variety and is confident working in a busy office environment. Key Responsibilities General office administration and day-to-day support Answering telephone calls and responding to emails Managing customer and supplier enquiries Maintaining accurate records and filing systems Updating CRM databases and internal software systems Data entry and document preparation Assisting with accounts administration, including invoices, purchase orders and basic finance tasks Supporting the wider team with a variety of administrative duties as required About You We're looking for someone who: Has previous administration experience Is confident using Microsoft Office, including Outlook, Word and Excel Has experience using CRM systems or other business software Has excellent organisational and communication skills Has strong attention to detail and can manage multiple tasks Is reliable, adaptable and willing to turn their hand to a variety of duties Experience within accounts or finance administration would be an advantage, but is not essential What We Offer Monday to Friday working hours with an early finish every Friday A varied and interesting role within a supportive team Opportunities to develop your skills Competitive salary based on experience Weekly Pay If you're an organised, enthusiastic administrator looking for a varied role where you can make a real difference, we'd love to hear from you. Apply today with your CV.
Service Team Lead Rainham £28,000-£33,000 basic salary Monday-Friday, 08:00-17:00 Full-time Ready to step into a leadership role? Are you an experienced customer service, service coordination or helpdesk professional looking for your next career move? Do you enjoy leading people, solving problems, building strong customer relationships and making sure customers receive an excellent service? If so, this could be the opportunity you've been waiting for. We're recruiting for a Service Team Lead on behalf of a successful business with an established service operation and a strong customer focus. This is a hands-on leadership role where you'll play a key part in leading the Service Team, supporting its development and ensuring customers receive a consistently high level of service. It's an ideal opportunity for an experienced service professional who is ready to take the next step, or an existing team leader looking for a new challenge. Why consider this opportunity? You'll have the chance to: Lead and develop a team - mentor, coach and support colleagues. Make a real impact - take ownership of customer issues and drive them through to resolution. Build relationships - become a trusted point of contact for customers. Drive performance - help ensure service levels, SLAs and KPIs are consistently achieved. Improve the way things are done - identify opportunities to improve processes and customer service. Develop your career - benefit from training and progression opportunities. The role You'll be at the centre of the Service Team, helping to ensure customers receive a responsive, professional and efficient service. Your responsibilities will include: Leading, mentoring and supporting the Service Team. Monitoring team performance against agreed SLAs and KPIs. Managing incoming customer calls, emails and service requests. Providing a professional and customer-focused service at every stage. Gathering accurate information and resolving queries wherever possible at the first point of contact. Allocating engineers based on skills, location, availability and customer requirements. Ensuring jobs are accurately logged, prepared and progressed from start to finish. Monitoring outstanding jobs and proactively chasing parts, information and updates. Keeping customers informed throughout the service process. Ensuring customer portals and job records are accurate and up to date. Working closely with engineers, supervisors, managers and senior management. Supporting the wider team during busy periods. Conducting appraisals and probation reviews where required. Identifying training and development requirements. Looking for opportunities to improve processes, efficiency and customer service. Taking ownership of problems and finding practical solutions. What are we looking for? We're interested in speaking with candidates who have experience in roles such as: Service Coordinator Helpdesk Team Leader Customer Service Team Leader Service Administrator Service Desk Supervisor Customer Service Supervisor Helpdesk Coordinator You may already have leadership experience, or you may be an experienced service professional ready to take your first step into team leadership. You'll need to be: Customer-focused with a genuine commitment to excellent service. A confident communicator who can build relationships at all levels. A natural leader who enjoys supporting and developing others. A problem solver who takes ownership and finds solutions. Highly organised with excellent attention to detail. Proactive and comfortable working in a busy environment. A team player who is happy to get involved when required. Positive and professional, with a genuine can-do attitude. You'll also need: Excellent IT skills. Strong written and verbal communication skills. Excellent organisational and time-management skills. The ability to prioritise and manage competing demands. The ability to work calmly under pressure. Strong customer relationship skills. Experience working with SLAs, KPIs, service contracts, engineers or field-based service teams would be advantageous. What's on offer? £28,000-£33,000 basic salary, depending on experience. 20 days' annual leave + 8 bank holidays. Company pension scheme. Training and career progression opportunities. Monday-Friday working hours, 08:00-17:00. The opportunity to develop your leadership experience and progress your career. The opportunity This is a role for someone who wants to take ownership, make a difference and build a long-term career. You'll have the opportunity to develop your leadership skills, influence service standards and play an important part in the continued success of the Service Team. If you're already a team leader, this could be your next challenge. If you're an experienced service professional ready to step up, this could be the opportunity you've been looking for. Interested? If you're looking for your next move and this sounds like the right opportunity for you, apply today for a confidential conversation. To apply, please send me a copy of your most up-to-date CV
Oct 05, 2026
Full time
Service Team Lead Rainham £28,000-£33,000 basic salary Monday-Friday, 08:00-17:00 Full-time Ready to step into a leadership role? Are you an experienced customer service, service coordination or helpdesk professional looking for your next career move? Do you enjoy leading people, solving problems, building strong customer relationships and making sure customers receive an excellent service? If so, this could be the opportunity you've been waiting for. We're recruiting for a Service Team Lead on behalf of a successful business with an established service operation and a strong customer focus. This is a hands-on leadership role where you'll play a key part in leading the Service Team, supporting its development and ensuring customers receive a consistently high level of service. It's an ideal opportunity for an experienced service professional who is ready to take the next step, or an existing team leader looking for a new challenge. Why consider this opportunity? You'll have the chance to: Lead and develop a team - mentor, coach and support colleagues. Make a real impact - take ownership of customer issues and drive them through to resolution. Build relationships - become a trusted point of contact for customers. Drive performance - help ensure service levels, SLAs and KPIs are consistently achieved. Improve the way things are done - identify opportunities to improve processes and customer service. Develop your career - benefit from training and progression opportunities. The role You'll be at the centre of the Service Team, helping to ensure customers receive a responsive, professional and efficient service. Your responsibilities will include: Leading, mentoring and supporting the Service Team. Monitoring team performance against agreed SLAs and KPIs. Managing incoming customer calls, emails and service requests. Providing a professional and customer-focused service at every stage. Gathering accurate information and resolving queries wherever possible at the first point of contact. Allocating engineers based on skills, location, availability and customer requirements. Ensuring jobs are accurately logged, prepared and progressed from start to finish. Monitoring outstanding jobs and proactively chasing parts, information and updates. Keeping customers informed throughout the service process. Ensuring customer portals and job records are accurate and up to date. Working closely with engineers, supervisors, managers and senior management. Supporting the wider team during busy periods. Conducting appraisals and probation reviews where required. Identifying training and development requirements. Looking for opportunities to improve processes, efficiency and customer service. Taking ownership of problems and finding practical solutions. What are we looking for? We're interested in speaking with candidates who have experience in roles such as: Service Coordinator Helpdesk Team Leader Customer Service Team Leader Service Administrator Service Desk Supervisor Customer Service Supervisor Helpdesk Coordinator You may already have leadership experience, or you may be an experienced service professional ready to take your first step into team leadership. You'll need to be: Customer-focused with a genuine commitment to excellent service. A confident communicator who can build relationships at all levels. A natural leader who enjoys supporting and developing others. A problem solver who takes ownership and finds solutions. Highly organised with excellent attention to detail. Proactive and comfortable working in a busy environment. A team player who is happy to get involved when required. Positive and professional, with a genuine can-do attitude. You'll also need: Excellent IT skills. Strong written and verbal communication skills. Excellent organisational and time-management skills. The ability to prioritise and manage competing demands. The ability to work calmly under pressure. Strong customer relationship skills. Experience working with SLAs, KPIs, service contracts, engineers or field-based service teams would be advantageous. What's on offer? £28,000-£33,000 basic salary, depending on experience. 20 days' annual leave + 8 bank holidays. Company pension scheme. Training and career progression opportunities. Monday-Friday working hours, 08:00-17:00. The opportunity to develop your leadership experience and progress your career. The opportunity This is a role for someone who wants to take ownership, make a difference and build a long-term career. You'll have the opportunity to develop your leadership skills, influence service standards and play an important part in the continued success of the Service Team. If you're already a team leader, this could be your next challenge. If you're an experienced service professional ready to step up, this could be the opportunity you've been looking for. Interested? If you're looking for your next move and this sounds like the right opportunity for you, apply today for a confidential conversation. To apply, please send me a copy of your most up-to-date CV
Pertemps Black Country Perms
West Bromwich, West Midlands
Pertemps West Bromwich are currently recruiting for a Customer Service & Internal Sales Advisor to join an expanding company based in West Bromwich. This is a great opportunity for someone with previous customer service, internal sales or account management experience who enjoys building relationships with customers and working as part of a busy team. The Role: You will be responsible for supporting customers throughout the order process, providing excellent customer service and working closely with the internal sales team and wider business. Duties will include: Handling customer enquiries and requirements via telephone, email and e-commerce Processing customer enquiries and orders using the in-house Navision system Providing internal sales support to Regional Sales Managers Managing customer accounts and maintaining strong customer relationships Providing professional advice and assistance to customers Liaising with internal departments including Warehouse, Management and other group locations Ensuring customer enquiries and orders are dealt with accurately and efficiently The Ideal Candidate: The successful candidate will ideally have: Previous experience in Customer Service, Internal Sales, Sales Administration or Account Management Excellent communication and customer service skills Good IT skills, with Microsoft Office experience essential Strong attention to detail and organisational skills The ability to work effectively as part of a busy team Experience using Navision would be advantageous, but is not essential Hours of Work: Monday to Friday 8:30am - 5:30pm Pay Rate: £12.71 per hour Temp-to-Perm opportunity for the successful candidate Immediate start available If you are looking for your next opportunity in Customer Service or Internal Sales, please apply with your CV today to be considered.
Oct 05, 2026
Full time
Pertemps West Bromwich are currently recruiting for a Customer Service & Internal Sales Advisor to join an expanding company based in West Bromwich. This is a great opportunity for someone with previous customer service, internal sales or account management experience who enjoys building relationships with customers and working as part of a busy team. The Role: You will be responsible for supporting customers throughout the order process, providing excellent customer service and working closely with the internal sales team and wider business. Duties will include: Handling customer enquiries and requirements via telephone, email and e-commerce Processing customer enquiries and orders using the in-house Navision system Providing internal sales support to Regional Sales Managers Managing customer accounts and maintaining strong customer relationships Providing professional advice and assistance to customers Liaising with internal departments including Warehouse, Management and other group locations Ensuring customer enquiries and orders are dealt with accurately and efficiently The Ideal Candidate: The successful candidate will ideally have: Previous experience in Customer Service, Internal Sales, Sales Administration or Account Management Excellent communication and customer service skills Good IT skills, with Microsoft Office experience essential Strong attention to detail and organisational skills The ability to work effectively as part of a busy team Experience using Navision would be advantageous, but is not essential Hours of Work: Monday to Friday 8:30am - 5:30pm Pay Rate: £12.71 per hour Temp-to-Perm opportunity for the successful candidate Immediate start available If you are looking for your next opportunity in Customer Service or Internal Sales, please apply with your CV today to be considered.
Product Developer - NPD, Branding & Purchasing Administrator Do you have experience in product development, NPD, buying, or bringing consumer products from concept through to launch? Location: Wimbledon Salary: 30-32k Hours: Full-time, Monday to Friday. An exciting opportunity to join a growing consumer products business developing innovative products from concept through to launch. The ideal candidate will be passionate about product innovation, highly organised, and commercially aware. You will manage multiple development projects, coordinate suppliers, maintain product information, and ensure all products are launch-ready while keeping projects on track. Key Responsibilities Support the development of new products from concept through to launch. Research market trends, competitor activity, and emerging product opportunities. Create product concepts, mood boards, and presentations to support new product initiatives. Coordinate the product sample development process, including requesting, tracking, reviewing, and organising samples. Prepare product specifications, packaging information, barcodes, and supporting product documentation. Coordinate product testing, collect feedback, and monitor development progress. Liaise with suppliers regarding product briefs, samples, packaging development, artwork, and production timelines. Support innovative packaging development and recommend improvements to product presentation and shelf appeal. Maintain accurate product development records, project trackers, and product information within internal systems. Work collaboratively with internal departments to ensure projects remain on schedule and launches are delivered successfully. Requirements 2-5 years' experience within Product Development, NPD, Buying, or a similar role. Experience within beauty, personal care, FMCG, retail, or consumer products would be highly advantageous. Passion for product innovation, trends, packaging, and consumer products. Strong organisational and project management skills with the ability to manage multiple projects simultaneously. Excellent communication and relationship-building skills when working with suppliers and internal stakeholders. Good working knowledge of Microsoft Excel and product management systems. Excellent attention to detail and a proactive, solution-focused approach. Commercial awareness and a strong interest in market trends and customer needs. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels is committed to equal opportunities and welcomes applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Oct 05, 2026
Full time
Product Developer - NPD, Branding & Purchasing Administrator Do you have experience in product development, NPD, buying, or bringing consumer products from concept through to launch? Location: Wimbledon Salary: 30-32k Hours: Full-time, Monday to Friday. An exciting opportunity to join a growing consumer products business developing innovative products from concept through to launch. The ideal candidate will be passionate about product innovation, highly organised, and commercially aware. You will manage multiple development projects, coordinate suppliers, maintain product information, and ensure all products are launch-ready while keeping projects on track. Key Responsibilities Support the development of new products from concept through to launch. Research market trends, competitor activity, and emerging product opportunities. Create product concepts, mood boards, and presentations to support new product initiatives. Coordinate the product sample development process, including requesting, tracking, reviewing, and organising samples. Prepare product specifications, packaging information, barcodes, and supporting product documentation. Coordinate product testing, collect feedback, and monitor development progress. Liaise with suppliers regarding product briefs, samples, packaging development, artwork, and production timelines. Support innovative packaging development and recommend improvements to product presentation and shelf appeal. Maintain accurate product development records, project trackers, and product information within internal systems. Work collaboratively with internal departments to ensure projects remain on schedule and launches are delivered successfully. Requirements 2-5 years' experience within Product Development, NPD, Buying, or a similar role. Experience within beauty, personal care, FMCG, retail, or consumer products would be highly advantageous. Passion for product innovation, trends, packaging, and consumer products. Strong organisational and project management skills with the ability to manage multiple projects simultaneously. Excellent communication and relationship-building skills when working with suppliers and internal stakeholders. Good working knowledge of Microsoft Excel and product management systems. Excellent attention to detail and a proactive, solution-focused approach. Commercial awareness and a strong interest in market trends and customer needs. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels is committed to equal opportunities and welcomes applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Portal Technologies are looking for a motivated and enthusiastic apprentice to join our growing Service Desk team. This is an exciting opportunity to gain hands-on experience across IT support, cyber security, cloud services, websites, and telecoms while working towards an industry-recognised qualification. Key responsibilities: Provide first-line IT support via phone, email, and remote access. Log and manage support tickets, troubleshooting Microsoft 365, hardware, software, and networking issues. Set up user accounts, devices, MFA, and business applications. Assist with cyber security monitoring, phishing awareness campaigns, and security checks. Support website content updates and basic website maintenance. Help with telecoms administration, including user accounts, call routing, and handset configuration. Maintain accurate documentation and support client onboarding and deployment activities. About you: Passionate about IT and cyber security. Strong communication and customer service skills. Eager to learn and develop new technical skills. Organised, proactive, and keen to solve problems. Ability to work independently and as part of a team. Desirable knowledge: Any experience or awareness of the following would be beneficial, but full training will be provided: Microsoft 365. Windows 11. Microsoft Teams, SharePoint and OneDrive. Networking and cyber security basics. Content management systems. VoIP telephony systems. Working hours: 9am - 5.30pm. What you'll gain: Structured apprenticeship programme with full training. Experience across IT support, cyber security, cloud services, websites, and telecoms. Exposure to real customer environments and modern technologies. Supportive team with clear development and progression opportunities. Benefits: Death in Service Insurance 3x salary. 28 days holiday. Potential career progression: IT Support Technician, Cyber Security Technician, Systems Administrator, or Professional Services Engineer. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Oct 05, 2026
Full time
Portal Technologies are looking for a motivated and enthusiastic apprentice to join our growing Service Desk team. This is an exciting opportunity to gain hands-on experience across IT support, cyber security, cloud services, websites, and telecoms while working towards an industry-recognised qualification. Key responsibilities: Provide first-line IT support via phone, email, and remote access. Log and manage support tickets, troubleshooting Microsoft 365, hardware, software, and networking issues. Set up user accounts, devices, MFA, and business applications. Assist with cyber security monitoring, phishing awareness campaigns, and security checks. Support website content updates and basic website maintenance. Help with telecoms administration, including user accounts, call routing, and handset configuration. Maintain accurate documentation and support client onboarding and deployment activities. About you: Passionate about IT and cyber security. Strong communication and customer service skills. Eager to learn and develop new technical skills. Organised, proactive, and keen to solve problems. Ability to work independently and as part of a team. Desirable knowledge: Any experience or awareness of the following would be beneficial, but full training will be provided: Microsoft 365. Windows 11. Microsoft Teams, SharePoint and OneDrive. Networking and cyber security basics. Content management systems. VoIP telephony systems. Working hours: 9am - 5.30pm. What you'll gain: Structured apprenticeship programme with full training. Experience across IT support, cyber security, cloud services, websites, and telecoms. Exposure to real customer environments and modern technologies. Supportive team with clear development and progression opportunities. Benefits: Death in Service Insurance 3x salary. 28 days holiday. Potential career progression: IT Support Technician, Cyber Security Technician, Systems Administrator, or Professional Services Engineer. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
EMEA Systems Support Technician - Tier 1 Bracknell, Berkshire Spectra Logic is a great company that values your skills, providing a work environment that is challenging and meaningful, with a culture that is casual and friendly. Spectra Logic Corporation is a storage industry leader, providing innovative data storage solutions for almost 40 years. We design and manufacture robotic libraries utilizing tape and disk technology to meet the backup needs of our diverse customer base. We offer a casual work environment with ample opportunity to learn and grow within the company, whose HQ is located in beautiful Boulder, CO. Who's on your team? Problem solvers. We have huge range of personalities with common traits, they love to solve problems, they enjoy learning, and they help each other. Most importantly, they are focused on helping our customers. We do work hard; we work together, and enjoy the challenges presented. While most of our Service Delivery Team are based in Colorado, we have a small group of very capable technical staff at our European Sales Office in Bracknell, Berkshire. The EMEA role includes the opportunity to visit our US office once a year for training and socializing with your peers. SUMMARY OF POSITION We are seeking a Tier 1 Systems Support Technician for our 24/7 Technical Support Department. Ideal candidate will thrive in a fast-paced environment while providing world-class customer service to resolve our customers' technical issues over the phone. You will also need to provide customers with full hardware and firmware support for all Spectra Logic robotic tape libraries and disk products. Basic Qualifications: Ideal candidates will possess the following essential skills: Excellent troubleshooting ability utilizing logical processes and error log analysis. Good understanding of SCSI and Fibre protocols and how they interface with hardware. Exposure to a variety of operating systems and backup software packages, and a general understanding of PC and server hardware. Knowledge of tape drives, disk products and RAID are required. Must possess the ability to clearly communicate technical topics both verbally and in writing. Previous customer service experience, preferably in a call center, would be beneficial. Experience as a backup, systems/network administrator or possession of an MCSE certification is a major plus. Fluent in another language, especially Spanish or French is also a major plus. Strong desire to provide world-class customer support is essential to the success of the Systems Support Technician candidate. Responsibilities: Answer initial incoming support phone calls. Respond to incoming customer emails. Perform technical analysis and troubleshooting of Spectra Logic hardware. Provide OS and backup software support. Take corrective action to provide timely resolution of technical problems. Actively participate in the escalation process. Follow-up on customer issues. Work closely with US and regional support teams to share information and develop understanding of technical issues. Occasionally provide training and assistance to local 3rd party service partners Occasional Travel with minimum advance notice, throughout designated region (and beyond if required) to perform Field service on sensitive/escalated issues Education/Experience: Four-year technical degree or equivalent work experience preferred. Prior technical experience and/or technical certifications and at least one-year industry specific experience is essential. Experience with Spectra Logic products and major backup software packages are a plus. Customer Service Excellence. Travel: This position is projected to have up to three weeks of travel per year. Status: Full Time, Direct Hire Schedule: This position is for day shift. Location: Candidates must reside within commuting distance of our Bracknell office. Relocation assistance is not available. Only local candidates will be considered Compensation: £30,000 - £36,500/ year. While this salary range is a good faith and reasonable estimate, a candidate's actual salary will be competitive based on a variety of factors including the candidate's knowledge, skills, and experience. Application Window : Applications will be accepted until 10/30 /2026 WHY SPECTRA? Headquartered in the foothills of the Rocky Mountains in Boulder, Colorado, Spectra is an entrepreneurial, private company with more than 40 years of proven success preserving, protecting and defending the world's data. Spectra offers a challenging, flexible and creative work environment. Our culture is one that drives personal opportunity and advancement and rewards high performance while maintaining a high-quality work-life balance. We offer a casual, hybrid work environment with ample opportunity to learn and grow within the company. Work out on your own or with our trainer at one of the on-campus gyms; grab lunch or snacks onsite or challenge the CEO to a game of pinball; and grow your career with peers who are second to none. SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYER Spectra is committed to recruiting and retaining a diverse and inclusive workforce. We are proud to be an Equal Opportunity Employer, and we never discriminate against applicants or employees on the basis of age, color, disability, gender, gender identity, gender expression, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other characteristics protected by applicable law Spectra Logic is committed to the practice and policies of equal employment opportunities in the recruitment, employment and promotion of all associates without regard to age 40 and over, race, color, religion, sex, sexual orientation, disability, gender, gender identity, gender expression, genetic information, status as protected veteran, national origin, or any other applicable status protected by state or local law.
Oct 05, 2026
Full time
EMEA Systems Support Technician - Tier 1 Bracknell, Berkshire Spectra Logic is a great company that values your skills, providing a work environment that is challenging and meaningful, with a culture that is casual and friendly. Spectra Logic Corporation is a storage industry leader, providing innovative data storage solutions for almost 40 years. We design and manufacture robotic libraries utilizing tape and disk technology to meet the backup needs of our diverse customer base. We offer a casual work environment with ample opportunity to learn and grow within the company, whose HQ is located in beautiful Boulder, CO. Who's on your team? Problem solvers. We have huge range of personalities with common traits, they love to solve problems, they enjoy learning, and they help each other. Most importantly, they are focused on helping our customers. We do work hard; we work together, and enjoy the challenges presented. While most of our Service Delivery Team are based in Colorado, we have a small group of very capable technical staff at our European Sales Office in Bracknell, Berkshire. The EMEA role includes the opportunity to visit our US office once a year for training and socializing with your peers. SUMMARY OF POSITION We are seeking a Tier 1 Systems Support Technician for our 24/7 Technical Support Department. Ideal candidate will thrive in a fast-paced environment while providing world-class customer service to resolve our customers' technical issues over the phone. You will also need to provide customers with full hardware and firmware support for all Spectra Logic robotic tape libraries and disk products. Basic Qualifications: Ideal candidates will possess the following essential skills: Excellent troubleshooting ability utilizing logical processes and error log analysis. Good understanding of SCSI and Fibre protocols and how they interface with hardware. Exposure to a variety of operating systems and backup software packages, and a general understanding of PC and server hardware. Knowledge of tape drives, disk products and RAID are required. Must possess the ability to clearly communicate technical topics both verbally and in writing. Previous customer service experience, preferably in a call center, would be beneficial. Experience as a backup, systems/network administrator or possession of an MCSE certification is a major plus. Fluent in another language, especially Spanish or French is also a major plus. Strong desire to provide world-class customer support is essential to the success of the Systems Support Technician candidate. Responsibilities: Answer initial incoming support phone calls. Respond to incoming customer emails. Perform technical analysis and troubleshooting of Spectra Logic hardware. Provide OS and backup software support. Take corrective action to provide timely resolution of technical problems. Actively participate in the escalation process. Follow-up on customer issues. Work closely with US and regional support teams to share information and develop understanding of technical issues. Occasionally provide training and assistance to local 3rd party service partners Occasional Travel with minimum advance notice, throughout designated region (and beyond if required) to perform Field service on sensitive/escalated issues Education/Experience: Four-year technical degree or equivalent work experience preferred. Prior technical experience and/or technical certifications and at least one-year industry specific experience is essential. Experience with Spectra Logic products and major backup software packages are a plus. Customer Service Excellence. Travel: This position is projected to have up to three weeks of travel per year. Status: Full Time, Direct Hire Schedule: This position is for day shift. Location: Candidates must reside within commuting distance of our Bracknell office. Relocation assistance is not available. Only local candidates will be considered Compensation: £30,000 - £36,500/ year. While this salary range is a good faith and reasonable estimate, a candidate's actual salary will be competitive based on a variety of factors including the candidate's knowledge, skills, and experience. Application Window : Applications will be accepted until 10/30 /2026 WHY SPECTRA? Headquartered in the foothills of the Rocky Mountains in Boulder, Colorado, Spectra is an entrepreneurial, private company with more than 40 years of proven success preserving, protecting and defending the world's data. Spectra offers a challenging, flexible and creative work environment. Our culture is one that drives personal opportunity and advancement and rewards high performance while maintaining a high-quality work-life balance. We offer a casual, hybrid work environment with ample opportunity to learn and grow within the company. Work out on your own or with our trainer at one of the on-campus gyms; grab lunch or snacks onsite or challenge the CEO to a game of pinball; and grow your career with peers who are second to none. SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYER Spectra is committed to recruiting and retaining a diverse and inclusive workforce. We are proud to be an Equal Opportunity Employer, and we never discriminate against applicants or employees on the basis of age, color, disability, gender, gender identity, gender expression, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other characteristics protected by applicable law Spectra Logic is committed to the practice and policies of equal employment opportunities in the recruitment, employment and promotion of all associates without regard to age 40 and over, race, color, religion, sex, sexual orientation, disability, gender, gender identity, gender expression, genetic information, status as protected veteran, national origin, or any other applicable status protected by state or local law.
Morgan Sindall Property Services
Welwyn Garden City, Hertfordshire
Project Coordinator / Resident Liaison Officer £28,000 - £33,000 + Excellent Benefits Welwyn Garden City, AL8 6AE Permanent, Full Time 40 hours per week: Monday to Friday, 08:00-17:00, one hour lunch We have an excellent opportunity for a Project Coordinator / Resident Liaison Officer to join our Planned team, with projects in Welwyn Hatfield, Epping and Basildon. This is an exciting opportunity to play a key role in delivering refurbishment and planned maintenance projects for housing associations and local authorities, helping to improve homes and create a lasting positive impact within communities across the UK. The Role As Project Coordinator / Resident Liaison Officer, you will be responsible for supporting the successful delivery of construction refurbishment and planned works projects from inception through to completion. Working closely with residents, Operational and Commercial teams, you will coordinate project activities, manage project documentation, monitor progress and ensure stakeholders remain informed throughout the project lifecycle. You'll help develop project plans, coordinate resources, manage schedules and support risk management activities to ensure projects are delivered on time, within budget and to the highest quality standards. Acting as a key point of contact for residents, clients, subcontractors and internal teams, you'll play a vital role in maintaining strong communication and resolving issues before they impact delivery. The role also involves property visits, maintaining project management systems, producing reports, tracking project performance, managing documentation and ensuring information remains accurate and up to date at all times. You'll work collaboratively across departments to remove obstacles, improve processes and contribute to the continued growth of our Planned Works Hub. About You We're looking for a highly organised and proactive individual who thrives in a fast-paced environment and can confidently manage multiple priorities at once. You'll have excellent customer service, administrative and coordination skills, with the ability to oversee multiple trackers, manage a high volume of bookings across different clients, and ensure all project information remains accurate and up to date. A professional and friendly telephone manner is essential, as you'll regularly liaise with residents, clients, subcontractors and internal stakeholders. You'll be a strong communicator who can build effective working relationships and provide clear, timely updates to site teams and project stakeholders whenever required. Previous experience in a Project Coordinator, Project Administrator, Resident Liaison Officer or similar role is desirable, ideally within construction, planned works, property services or social housing environments. Strong organisational skills, attention to detail and the ability to manage competing deadlines are key to success in this role. You'll also be confident using Microsoft Office applications, particularly Excel, and comfortable working with project management systems and trackers. This is an office / site based position, so we're looking for someone who enjoys working collaboratively as part of a busy team and can provide hands-on support to operational and commercial colleagues to help ensure projects are delivered efficiently and to a high standard. Benefits Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application.
Oct 05, 2026
Full time
Project Coordinator / Resident Liaison Officer £28,000 - £33,000 + Excellent Benefits Welwyn Garden City, AL8 6AE Permanent, Full Time 40 hours per week: Monday to Friday, 08:00-17:00, one hour lunch We have an excellent opportunity for a Project Coordinator / Resident Liaison Officer to join our Planned team, with projects in Welwyn Hatfield, Epping and Basildon. This is an exciting opportunity to play a key role in delivering refurbishment and planned maintenance projects for housing associations and local authorities, helping to improve homes and create a lasting positive impact within communities across the UK. The Role As Project Coordinator / Resident Liaison Officer, you will be responsible for supporting the successful delivery of construction refurbishment and planned works projects from inception through to completion. Working closely with residents, Operational and Commercial teams, you will coordinate project activities, manage project documentation, monitor progress and ensure stakeholders remain informed throughout the project lifecycle. You'll help develop project plans, coordinate resources, manage schedules and support risk management activities to ensure projects are delivered on time, within budget and to the highest quality standards. Acting as a key point of contact for residents, clients, subcontractors and internal teams, you'll play a vital role in maintaining strong communication and resolving issues before they impact delivery. The role also involves property visits, maintaining project management systems, producing reports, tracking project performance, managing documentation and ensuring information remains accurate and up to date at all times. You'll work collaboratively across departments to remove obstacles, improve processes and contribute to the continued growth of our Planned Works Hub. About You We're looking for a highly organised and proactive individual who thrives in a fast-paced environment and can confidently manage multiple priorities at once. You'll have excellent customer service, administrative and coordination skills, with the ability to oversee multiple trackers, manage a high volume of bookings across different clients, and ensure all project information remains accurate and up to date. A professional and friendly telephone manner is essential, as you'll regularly liaise with residents, clients, subcontractors and internal stakeholders. You'll be a strong communicator who can build effective working relationships and provide clear, timely updates to site teams and project stakeholders whenever required. Previous experience in a Project Coordinator, Project Administrator, Resident Liaison Officer or similar role is desirable, ideally within construction, planned works, property services or social housing environments. Strong organisational skills, attention to detail and the ability to manage competing deadlines are key to success in this role. You'll also be confident using Microsoft Office applications, particularly Excel, and comfortable working with project management systems and trackers. This is an office / site based position, so we're looking for someone who enjoys working collaboratively as part of a busy team and can provide hands-on support to operational and commercial colleagues to help ensure projects are delivered efficiently and to a high standard. Benefits Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application.
