19 jobs found

Who We Are Having surpassed $300M ARR and continuing to grow, Optro is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on and Gartner Peer Insights. At Optro, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by Deloitte! Why This Role is Exciting AuditBoard is seeking a marketing leader to fill our Senior Product Marketing Manager, International position and play a critical role in defining and executing go-to-market strategies for our EMEA markets. This is a high-impact individual contributor role at the senior level, responsible for driving strategic positioning, messaging, and GTM execution for our mature markets, as well as our emerging markets. As a Sr. PMM, you will be the primary business partner for product, sales, and marketing leadership, influencing strategic initiatives that drive market leadership, customer adoption, and revenue growth. You will lead high-visibility projects and partner cross-functionally to ensure we deliver compelling value to the market. If you are a strategic thinker, expert storyteller, and execution-focused leader who thrives in fast-paced environments and enjoys solving complex go-to-market challenges, this role is for you. Location: This is a hybrid role, with a requirement of 1-2 days in the London-based HQ. Key Responsibilities Own and drive the go-to-market strategy for AuditBoard's Platform across EMEA markets, aligning with business objectives and revenue targets. Lead localized GTM and product readiness for emerging markets. Develop and refine category-defining messaging and positioning that differentiates AuditBoard in the market and resonates with key audiences, from audit and GRC professionals. Partner with Sales and Revenue teams to improve win rates through sales enablement programs, deal support, competitive intelligence, and objection handling. Lead product launches and growth initiatives end-to-end, ensuring successful adoption, expansion, and retention. Create high-impact marketing content and assets (e.g., executive narratives, thought leadership, competitive positioning, analyst reports, and sales enablement materials) that drive demand and market awareness. Act as an internal thought leader and evangelist, educating cross-functional teams and ensuring consistent messaging across all channels. Influence roadmap and strategic decisions by serving as the voice of the customer and market, partnering closely with Product and Engineering. Conduct in-depth customer, competitor, and market research, translating insights into actionable strategies. Partner with Regional Marketing to ensure messaging and campaigns reflect local nuances, support speaking opportunities on behalf of AuditBoard, and provide insights on competitors, customer drivers and growth levers. Attributes for a Successful Candidate 10+ years of experience in Product Marketing, GRC, or B2B SaaS with a track record of owning and driving strategic GTM initiatives for enterprise SaaS products. Extensive experience in establishing market-share across EMEA markets is a must-have. Experience in GRC/Audit GTM roles is strongly preferred. Experience working in high-growth B2B SaaS environments, ideally in a leadership-level IC capacity. A compelling presenter with the ability to both develop high-impact content and lead high-level discussions. Strong strategic thinking and problem-solving skills, with the ability to frame complex challenges and drive alignment across stakeholders. Exceptional storytelling and communication skills, with the ability to craft compelling narratives for C-level audiences. Strong analytical mindset with experience leveraging market research, competitive insights, and data analytics to inform decision-making. Proven ability to influence and collaborate across Product, Sales, Marketing, and Executive teams. High degree of ownership, accountability, and autonomy in executing large-scale initiatives. A second European language is a plus (German/French get extra brownie points). Our Company Values Customer obsession: It starts and ends here. Consistently ask yourself how what you're doing creates value for our customers. It's a mindset. Gritty resilience: Make it happen. Find a way. Move fast, stay positive, and do what it takes. Win, together: One team. No silos, no egos. Drive to be the best and support each other's success. Growth mindset: 10x, not 10%. Think in orders of magnitude, not increments. Seek feedback, learn, and improve. Perks Launch a career at one of the fastest-growing SaaS companies in North America! Live your best life (LYBL)! $200/mo for anything that enhances your life Comprehensive employee health coverage (all locations) 401K with match (US) or pension with match (UK) Competitive compensation & bonus program Flexible Vacation (US exempt & CA) or 25 days (UK) Time off for your birthday & volunteering Employee resource groups Opportunities for team and company-wide get-togethers! perks may vary based on eligibility/location We love building strong partnerships, but please note that Optro cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation. Background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information.

Description Who We Are Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology. Moneycorp is a place where energy, commitment to our shared success, and collaboration are core to our values. We're restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business. Job Profile We are seeking a highly capable, influential, and hands on UK Regulatory Operations Manager to lead, shape, and embed regulatory and operational frameworks across the UK. The UK Regulatory Operations Manager is the first line, hands on lead for the UK entity, accountable for translating regulatory obligations into practical, consistently executed operational processes across Operational Resilience, Outsourcing, Third Party Risk Management (TPRM), and Business Wide Risk Assessments (BWRA). This role is both strategic and operational: the successful candidate must be confident engaging, challenging, with the ability to influence senior management and the 2nd Line of Defense, while simultaneously being willing and able to personally execute the operational work required to ensure high quality delivery across entities. The role will coordinate and influence (without direct ownership) harmonization of these frameworks across the Group's other entities in Europe, Gibraltar, and North America, supporting local COOs to adopt high standards and share best practice. This is a unique opportunity for a senior operator who enjoys both steering the agenda and doing the work-equally comfortable drafting a Board paper, mapping an onboarding workflow, reviewing an MSS service schedule, or preparing a compliance evidence pack. The ideal candidate is intellectually curious, commercially aware, operationally rigorous, and motivated by building a high performing, scalable, and compliant international operating model. Key Responsibilities UK Regulatory Operations Ownership Operational Resilience (UK): Own the UK cycle end to end (IBS identification/mapping, impact tolerances, scenario testing, remediation tracking, self assessments, MI/Board reporting). Outsourcing & TPRM (UK): Maintain the UK outsourcing register; ensure due diligence, criticality classification, ongoing monitoring, performance/SLA MI, and exit strategies are evidenced; coordinate with Procurement/Vendor Management and Legal. Business Wide Risk Assessment (UK): Lead the operational inputs and coordination, ensuring high quality data, cross functional engagement, and clear action ownership. Regulatory engagement (Ops topics): Act as the UK COO's delegate on operational regulatory matters; prepare concise, evidence based updates for ExCo/Board and respond to ad hoc requests. Operational Resilience - UK Lead, Group Influencer Lead the UK resilience self assessment, scenario test design/execution, findings and remediation. Map IBS dependencies across people, tech, data, premises, and third parties, linking to TPRM and exit plans. Provide templates, playbooks and test artefacts that other entities can adopt; facilitate cross entity dry runs and lessons learned. Outsourcing & TPRM - UK Owner Ensure UK contracts, DD packs, ongoing monitoring, performance MI, concentration risk and exit planning are operationalized in first line. Keep the UK Outsourcing Register accurate and audit ready; coordinate with second line for oversight and thematic reviews. Influence other entities to reuse UK artefacts (risk assessments, checklists, MI definitions) to drive consistency. Governance, MI & Reporting Produce clear, decision oriented MI for ExCo/Board (UK), including resilience status, outsourcing/TPRM health, BWRA progress, and material risks/issues. Chair/coordinate UK governance routines (service reviews with MSS, outsourcing reviews, resilience forums); contribute to group forums to drive alignment (not own them). Maintain traceable evidence packs for audits, assurance and regulatory queries. Hands on Delivery (UK) Draft/maintain SOPs, workflows, controls checklists, templates, and submission packs. Run process walkthroughs, data checks and root cause analyses; drive pragmatic fixes with Operations teams. Support high intensity periods (go lives, remediation, regulatory submissions) with sleeves rolled up execution. Senior Stakeholder Engagement & Communication Prepare senior management briefings, ExCo papers, Board ready operational updates. Present findings, risks, and recommendations clearly and persuasively. Influence leaders across Operations, Compliance, and MSS to adopt Group wide standards and best practices. Support strategic decision making by providing insight into operational readiness, regulatory change impacts, and cross jurisdiction. constraints. making by providing insight into operational readiness, regulatory change impacts, and cross jurisdiction constraints. Act as an escalation point for operational issues that have regulatory implications. Skills & Experience Required Regulatory/Technical Deep, practical expertise in Operational Resilience, Outsourcing/TPRM, and BWRA within regulated payments/FX or e money/banking environments. Demonstrated ability to convert regulation into operational process (evidence, MI, testing, registers, governance). Strong understanding of first line ownership vs. second line oversight and how to collaborate with Risk/Compliance. Leadership/Influence Credible with ExCo and COOs; able to challenge constructively and secure decisions. Operates independently with sound judgement; strong communicator able to produce board ready papers. Hands on operator who enjoys diving into detail to fix gaps and raise standards. Background 3+ years in Regulatory Operations / Operational Resilience / TPRM / Operational Risk (1LoD) within payments, FX, e money, or challenger banking. Track record preparing for audits/assurance and interacting with regulators on operational topics. Please note: This is a full time, permanent position based in our London office with an opportunity to work hybrid. What you get in return: This role offers a competitive salary, plus a benefits package including private medical health insurance. Interested? If the role sounds like you, we invite you to upload a copy of your CV and can do this by clicking on the Apply Now button. For company news, announcements and market insights, visit our News Hub. You can also find Moneycorp on Facebook, Twitter UK, Twitter Americas, Instagram, LinkedIn, where you can discover how we are leading the way in global payments and currency risk management. Diversity and Inclusion Moneycorp is proud to be an Equal Opportunity employer. Across our Group, Moneycorp maintains a philosophy that an inclusive company culture inspires creativity, fosters a sense of belonging, and is imperative to both personal and professional growth. With a makeup of 47 percent female employees, Moneycorp has a remarkably diverse workforce. Our commitment to inclusion and opportunity continues to evolve and improve as we listen and engage with our diverse teams. All qualified applicants will receive consideration for employment without regard to age, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, status as an individual with a physical or mental disability status as an individual with a protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Moneycorp believes that diversity is critical to our success in helping Corporate and Private Clients with their FX and International Payments requirements across the world and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We hire on the basis of talent, merit, competence, performance, and business needs.

About Us PebblePad is the ePortfolio platform for higher education, trusted by educators and institutions around the world to deliver meaningful, student-centred learning journeys. We help bridge the gap between ambition and reality by combining the best of experiential learning and authentic assessment -areas traditional learning platforms often struggle to support. Our platform helps learners to prepare for, make sense of, curate and showcase their learning journeys through guided, reflective and personalised learning experiences. Behind the platform is an amazing team that cares. We show up for each other, celebrate the wins - and believe that making a difference should be fun as well as rewarding. About the Role As part of the wider Professional Services team, the Senior Integrations Engineer is responsible for PebblePad's end to end integration activities across our global customer base. This includes the design, configuration, troubleshooting and long term maintenance of integrations with LMS/VLE systems, SSO providers and third party platforms such as MyDay. This role provides both Level 2 and Level 3 technical support, offering deep expertise across identity management, integration technologies and API based solutions. You will work closely with the team, ensuring clear priorities, high technical standards, and consistent customer experience. The role includes significant customer collaboration and requires strong people skills, the ability to handle conflict constructively, and the confidence to guide both technical and non technical stakeholders. The post has a key focus on North American customers, alongside supporting institutions in other regions. Key Tasks & Responsibilities Lead integration activity across new and existing customers, coordinating internal and external stakeholders to ensure high quality outcomes. Meet with customers during onboarding to analyse integration requirements, identify risks, and define clear implementation plans. Own the end to end deployment of new installations, ensuring a smooth, well communicated integration experience. Manage, configure and troubleshoot LMS/VLE integrations using LTI 1.3 and LTI Advantage, plus authentication technologies including SAML, Shibboleth, ADFS and Azure AD / Entra ID. Support and extend customer API integrations using PebblePad's REST APIs and associated security frameworks. Provide integration related insights to Customer Success Managers, including accurate data and usage context. Deliver integration consultancy between PebblePad, MyDay and other third party platforms. Produce bespoke integration solutions where contractually agreed. Maintain accurate records, including configuration details and integration health. Log integration feature requests and ensure product insights are communicated effectively. Respond rapidly to Priority 1 integration issues, coordinating with Customer Support and Dev Support teams. Perform Level 2 troubleshooting and advanced Level 3 investigations in partnership with the Dev Support team. Serve as the internal escalation point for bugs, custom reporting, log analysis and complex technical issues. Work closely with the team, providing coaching, workload prioritisation, quality checks and ongoing development support where appropriate. Collaborate effectively with customers across diverse roles-including IT, academics, administrators, senior leaders and technical teams. Handle conflict professionally, managing escalations, calming tense situations, and steering discussions toward positive outcomes. Required Skills & Knowledge 3+ years' experience in integrations, software support or related technical roles (preferably in EdTech). Strong experience working with LMS/VLE platforms: Blackboard (Learn/Ultra), Canvas, Moodle, Brightspace, Sakai. Solid knowledge of: Shibboleth SAML / SSO Active Directory & Azure AD / Entra ID OAuth / OAuth2 RESTful APIs LTI 1.3 and LTI Advantage Experience delivering Level 2 and Level 3 technical support. Experience using service desk environments (administrator or agent level). Strong analytical and troubleshooting ability, with a methodical, structured approach to complex problems. Excellent written and verbal communication skills, able to explain technical detail in plain language. Ability to prioritise independently and work to tight deadlines. Flexibility to support international customers across varying time zones, including occasional weekends and public holidays. A customer centric mindset with empathy, patience and accountability. Exceptional people skills, with the ability to build trust quickly. Confident working directly with customers, including technical and non technical groups. Able to manage conflict and de escalate difficult conversations with professionalism. High emotional intelligence and calmness under pressure. Strong stakeholder management and relationship building skills. A proactive, ownership driven approach that prioritises outcomes over tasks. Positive leadership behaviours, modelling fairness, clarity and consistency for the Integrations Specialist and wider team. Desirable Skills & Knowledge Experience working within Higher Education or related EdTech ecosystems. Knowledge of broader 1EdTech Standards Experience of LTI 1.1 and supporting the transition to LTI 1.3 Familiarity with academic structures, roles and processes. PebblePad platform experience (builder, administrator or advanced user). Programming or scripting experience, ideally JavaScript or C#. Experience with Freshdesk or similar tools. Knowledge of integrating with student experience platforms such as MyDay / Ready Education. Compensation & Working Hours The salary offered will be dependent on skills and experience and includes a generous benefits package. The role is full time (37.5 hours), Monday - Friday, working 12noon - 8pm to provide coverage to North America, with flexibility to adapt hours to meet the needs of customers across time zones and potentially weekends. We believe in inclusion and diversity and are an equal opportunities employer.

You'll be the go-to-expert on all thingsMedia enabling Bacardi to maximize our execution and ensure we have deep focus in all things digital media. Inform the where & how to play strategy across Europe. RESPONSIBILITIES - WITH OUR CONSUMER AT THE HEART YOUR KEY FOCUS WILL BE Media Putting our 'consumer at the heart' - support our existing Media strategy through acting as a key partner to our consumer and customer marketing teams, ensuring a cohesive through-the-line approach. Clarify, simplify and segment the different approaches to Retail Media and translate them into meaningful actions and workstreams. Develop strategies for commerce & wider media opportunities by brand/market & with the relevant media partners & channels - e.g. Amazon/Pinterest/Uber Support consumer marketing teams in media planning and reviews - ensuring appropriate channel selection, audience segmentation, adequate reach, frequency etc. Support Brand Teams in localisation of content across Europe, and with a focus on contextual relevancy & platform specificities. Capability Drive thought leadership on emerging Media (including retail media), solutions, and technology. Act as SME and 'bring the outside in' to shape our approach and actions. Support wider media team on development and roll out of Bacardi Way of Media across Must Win markets. Establish deep routed connections across key stakeholder functions including the Global Brand, local Consumer and Customer Marketing teams & Global Finance. Act as the central point of contact in Europe to cascade regular performance updates, including providing insights to key stakeholders in a clear, coherent & actionable manner. Represent Bacardi Ltd at key meetings and industry events. Manage our agency team to execute our commerce & media campaigns across multiple platforms throughout Europe. SKILLS - THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY Significant years of experience in marketing/media Have very strong analytical skills & attention to detail. Have an adaptive style in being able to communicate often technical ideas in simple terms. Strong proficiency in Microsoft Excel & PowerPoint. Have strong organizational skills, being able to manage multiple projects/stakeholders at once. Strong industry knowledge (Internal and External) PERSONAL QUALITIES - SHARE OUR FOUNDER'S PASSION AND ENTREPRENEURIAL FLAIR A self starter that enjoys working within an ambiguous and fast changing environment leadership agility At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level. Belonging: You have a strong capacity to create a culture of 'Belonging', where people feel appreciated for who they are, what they do, and who they can become Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others. Mental Agility:You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you're presented with Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person's identity. At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. It goes beyond just Cash! The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance. Compensation, Paid Time Off & Retirement Competitive Pay Package Competitive Holiday/Paid Time Off, plus additional days offered ( i.e., volunteer day, allowing you to give back to the community) Retirement/Pension Plan Medical, Critical Illness, and Life Insurance Employee Assistance Programs Best-in-class, family-friendly, and inclusive leave policies Additional Benefits Flexible work arrangements (depending on role/office/site location) Access to E-learning Platforms and Career Development programs Travel Discounts ( i.e., hotel and car rental) And much more! The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change. Some benefits may be subject to an employee contribution. Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand. Be a Part of Our Culture BE Fearless We empower our teams to question, challenge and innovate. This means adopting an agile mindset, being comfortable with trying new things and taking risks, without being reckless. BEHAVE LIKE Family We treat each other, and our communities, like family. Always. We are all 'Primos' (Spanish for cousins) at Bacardi. Being part of the family gives you the support you need to be the best you can be. The spirit of entrepreneurship is at the heart of everything we do. Everyone at Bacardi sees this business as their own. We do the right thing for the business and take accountability for our work. Life Inside Bacardi Be Fearless, act like a Founder. Follow our Primos on their journey to success. Where did they start and what's it like to work for Bacardi? You too can be part of our story. Bacardi is the world's largest privately-held international spirits company. We are a brand-led growth company with over 200 brands and labels. More than 8,000 people across the globe work toward a common purpose to Make Moments Matter. At Bacardi we are guided by our 3Fs culture of being Fearless, treating each other like Family, and having a Founders mentality. And have plenty of fun along the way! You will hear us refer to each other as a "Primo" which means cousin in Spanish, and it's our way to referring to employees. It's also a reminder that we are a family-owned business with Latin heritage since 1862. Primos are empowered to embrace diversity of thought and a global mindset to grow the Bacardi business and be future fit. Leadership at Bacardi listen to Primos through pulse surveys, town halls, action team forums and development training sessions. We get to enjoy social events, brand days, celebrate in trade with customers and have the opportunity to give back to the community through local initiatives like My Inspirit Day. We stand by doing the right thing and foster a culture of wellness and prioritizing Primo wellbeing through impactful resources and initiatives. If this sounds like a culture you wish to join, check out our current opportunities. How can I stay on top of the latest Bacardi news? Our Global headquarters is based in Bermuda. Our Regional headquarters are Amsterdam for Europe & Latin America & the Caribbean; Dubai for Asia, Middle East & Africa and Coral Gables for North America. For Global Marketing, our teams are based in London, UK. In addition, we have offices, distilleries, production sites and brand homes around the world. What careers are possible at Bacardi? Our portfolio boasts more than 200 brands and labels and we sell in more than 160 markets. That global scale offers opportunities across functions and markets. From those who craft and produce our brands to those who market and sell them to everything in between.We also have opportunities across levels of experience from those who are starting their professional career (and are of local legal drinking age) to those who have decades of experience under their belt. Does Bacardi run an Internship or Graduate program? From time to time, we contract talent for specific functions and markets on a paid internship basis. We do not run a recurring global internship and rather allow markets and team to determine local needs and opportunities. Does Bacardi offer training and development opportunities to grow your career? We are there for the moments that matter in our Primos' careers - the times they need to step outside of their comfort zone and grow. Whether that's when they step through our doors as a new Primo, take on a new role, want to learn new skills and develop . click apply for full job details

The Role At Charles Tyrwhitt, our purpose is to Make it easy for men to dress well and we can't do that without our specialist teams. This time, we're on the lookout for an Assistant Store Manager to work with Aleksandra and the Team in our Stratford Westfield store. What you will be doing The Assistant Manager role is a key function in the store's leadership structure, and the main objective is to influence and exceed sales targets, maximise KPI goals, ensure excellent customer service experience, and drive the operational metrics of the store. You'll lead and work alongside the sales team to identify and exceed sales opportunities and targets, whilst recognising and coaching great performance. You will also build lasting relationships and connections with customers, manage customer appointments (including corporate clients and wedding parties), and manage customer feedback with the Store Manager. Strong selling skills and product knowledge is key in how we deliver a high level of customer service, so the Assistant Manager will train the team on CT's service and selling standards and will encourage the sales team to utilise all store and business training tools, which include commercial reports, VM directives and courses on the Tyrwhitt Academy, so that all colleagues can be the best that they can be. The Assistant Manager will influence a great culture within the store team, ensuring a professional and enjoyable store atmosphere for both the sales team and customers, with a solution-led approach. Aside from these responsibilities, the Assistant Manager will support the Store Manager in reporting and analysing data, operational and stock responsibilities, managing and minimising controllable costs, staff recruitment and retention, colleague engagement and HR, Health and Safety, and compliance. What we are looking for How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE's: "BE the BOSS", "BE the CUSTOMER" and "BE the BEST". As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we're looking for hard working people with a pro active approach to their work. Required Skills and Experience Previous retail management experience Proven ability to lead, inspire and motivate others to achieve and work to very high standards Coaching and leadership skills Highly commercial with strong analytical skills Stock management and loss prevention experience Knowledge of understanding systems with a good understanding of Microsoft Office Strong relationship building skills and stakeholder/customer management What you can expect from us: As well as all the core benefits, UK Retail colleagues also get the following: Excellent bonus scheme -bonuses are paid quarterly when your store hits target. Teamwork makes the dream work - and fills the pockets too! Uniform - retail colleagues are entitled to a uniform allowance which is refreshed every 6 months. We will help you get to work too! We have a great cycle to work scheme, relocation packages to support career development and we offer season ticket loans to those based in London stores. We are serious about having fun at work. Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly. The Tyrwhitt Academy will take care of your professional development. Our training supports you with product knowledge, customer service and other training needs. We also have a number of apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage. Who we are Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. With a unique product offering delivered with exceptional customer service, Charles Tyrwhitt is a world-known, well-loved London-based brand with stores throughout the United Kingdom, France, and the United States. Our Global Head Office is in London Bridge, where our teams that support our online presence in North America, Canada, Europe and Australia are based. We have a small Manhattan office for our US Partnerships and US Retail support teams, and our Distribution Centre and Contact Centre are based in Milton Keynes. At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We're taking a good hard look at our social and environmental impact, and always looking for ways to be better. 'I am Proud and Free to be me!' When it comes to our people, we really do "Give a shirt". Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE liefs which are; "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".

The Role At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams. This time, we're on the lookout for a Store Manager to join the team in our Blomfield Street store. What you will be doing As Store Manager of Blomfield, you will take ownership of a high-volume, corporate-focused City store, leading and developing your team to exceed KPIs, sales and profit targets whilst fostering a high-performance, customer-first culture. You'll recruit, nurture and retain the best talent for CT and your store. You'll be promoting the CT culture with your team using our brand values to create a great atmosphere for your team and customers. You will also identify sales opportunities and generate corporate activity and new business. You'll also build strong relationships with your peers and Head Office departments to effectively handle all matters that concern the store and team - this includes stock control, payroll/budgeting, layout, promotions, staff development and employee relations. You'll make commercial decisions to support the store, in particularly for VM where our VM team will support and ensure that the visuals reflect brand identity. You will be the leader of the store team managing the daily running of the store, championing colleague engagement and complying with company policy procedures, company compliance, cost and security processes. What we are looking for How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE's: "BE the BOSS", "BE the CUSTOMER" and "BE the BEST". As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we're looking for hard working people with a pro active approach to their work. Required Skills & Experience: Proven experience as a Store Manager with the ability to lead, coach, and inspire a high performing team to achieve strong results Excellent customer service and relationship building skills with customers and stakeholders Highly commercial with strong analytical skills Strong planning and organisational abilities, maintaining a clear long term vision Highly commercial mindset with strong analytical, oral, and written communication skills Stock management and loss prevention experience Knowledge of understanding systems with a good understanding of Microsoft Office Strong relationship building skills and stakeholder/customer management What you can expect from us: As well as all the core benefits, UK Retail colleagues also get the following: Excellent bonus scheme -bonuses are paid quarterly when your store hits target. Teamwork makes the dream work - and fills the pockets too! Uniform - retail colleagues are entitled to a uniform allowance which is refreshed every 6 months. We will help you get to work too! We have a great cycle to work scheme, relocation packages to support career development and we offer season ticket loans to those based in London stores. We are serious about having fun at work. Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly. The Tyrwhitt Academy will take care of your professional development. Our training supports you with product knowledge, customer service and other training needs. We also have a number of apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage. Who we are Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. With a unique product offering delivered with exceptional customer service, Charles Tyrwhitt is a world known, well loved London based brand with stores throughout the United Kingdom, France, and the United States. Our Global Head Office is in London Bridge, where our teams that support our online presence in North America, Canada, Europe and Australia are based. We have a small Manhattan office for our US Partnerships and US Retail support teams, and our Distribution Centre and Contact Centre are based in Milton Keynes. At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We're taking a good hard look at our social and environmental impact, and always looking for ways to be better. 'I am Proud and Free to be me!' When it comes to our people, we really do "Give a shirt". Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE beliefs which are; "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".

The Role At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams. This time, we're on the lookout for a People Partner who will be responsible for delivering our People agenda in the DC & CC directorate. What you will be doing The primary purposes of the People Partner - DC & CC are to support our Milton Keynes location with all people related matters. This involves successfully overseeing any ER cases in a timely and professional manner, ensuring they are resolved in line with our policies and procedures whilst remaining pragmatic to the needs of the business. Key Responsibilities People Lead and initial point of contact for Distribution Centre & Contact Centre Leadership Teams for operational and strategic initiatives. Oversee all ER activities in the DC & CC ensuring processes are followed effectively and efficiently. Support the People Advisor and management teams with complex ER cases and measures to mitigate risk. (i.e. coaching managers on Conduct, Capability and Attendance). Champion BE-liefs in all interactions with the DC & CC and ensure that they are embedded throughout the business area. Support DC & CC leaders to develop Culture Amp engagement action plans, holding them to account for delivery of them, recognising the critical role Employee Engagement plays in delivering business success Oversee the end to end talent management process for the DC & CC, ensuring there are succession plans in place for key and critical roles. Work collaboratively with the Talent Acquisition team to ensure we recruit top talent across the business area in a timely manner. Collate and analyse monthly management information for DC & CC business area; identifying trends/root causes before working with Leadership Team to deliver appropriate actions to manage (i.e. Colleague turnover, absences, colleague engagement and people development) Work collaboratively with the L&D team and DC & CC Leadership Team to identify learning and development needs; supporting the design and deployment of development activities to drive productivity and performance. Oversee induction plans for all DC & CC colleagues and monitor probationary periods. Carry out and review exit survey data for the DC & CC, using this information to discuss and create action plans with stakeholders. Deliver the CT wide People Plan with responsibility for the design and implementation of the People Plan for the DC & CC alongside the Senior People Partner and People Director Support the wider People team to deliver corporate events and activities outside of your business area Carry out other ad-hoc tasks as required and instructed by the Senior People Partner What we are looking for How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE's: "BE the BOSS", "BE the CUSTOMER" and "BE the BEST". As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we're looking for hard working people with a pro-active approach to their work. Required Skills and Experience Experience within a similar role within a warehouse or distribution centre environment Ability to communicate effectively and provide quality client services to internal/ external stakeholders Understanding of employment law and experience of practical application A capable and experience coach to client group Strong knowledge of Microsoft Office packages - Excel, Word and PowerPoint Good level of numeracy Efficient, organised and adaptable Quickly able to build effective relationships Ideally fully or partly CIPD qualified or qualified by experience What you can expect from us: Competitive salary and excellent bonus scheme An entrepreneurial environment where you'll be encouraged to try things and make changes to drive the business forward You'll have access to Staff Discount from your 1st day, not just at CT but also from The White Company! Our hybrid working policy means we work from the office 3-4 days per week (14 days onsite across a 4 week period, and Monday's are our set days in the office) We are proud to go about our business in the right way and partner with many charities and sustainability partners - 'giving something back' is an important part of our ethos At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in) Who we are Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. With a unique product offering delivered with exceptional customer service, Charles Tyrwhitt is a world-known, well-loved London-based brand with stores throughout the United Kingdom, France, and the United States. Our Global Head Office is in London Bridge, where our teams that support our online presence in North America, Canada, Europe and Australia are based. We have a small Manhattan office for our US Partnerships and US Retail support teams, and our Distribution Centre and Contact Centre are based in Milton Keynes. At Charles Tyrwhitt we believe in doing the right thing. That means making ourproducts properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We're taking a good hard look at our social and environmental impact, and always looking for ways to be better. 'I am Proud and Free to be me!' When it comes to our people, we really do "Give a shirt". Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".

EML Payments is a global leader in the fintech space. Headquarters is in Brisbane Australia, offices are located around the world including USA and Europe. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to their customers, anytime, anywhere, wherever money is in motion. Our Purpose is to inspire transformative digital change for our customers and communities. About The Role We are looking for a hands-on Project Manager who thrives on delivery and takes pride in seeing initiatives through to completion. This role is critical to EML's global Payment Operations team, initially managing the Payments workstream of a wider transformation programme. You will be detail-oriented, with a strong grasp of the complexity of our business and the ability to manage resources and dependencies across multiple time zones. Success in this role means combining structured project management discipline-clear plans, governance, and accountability-with the agility to roll up your sleeves and drive actions forward. You will embed operational readiness into every project, ensuring processes, controls, and teams are prepared for seamless transition to BAU. You will also work closely with Compliance to align with regulatory and scheme requirements from the outset. This role demands exceptional communication and stakeholder management skills. You will report status, milestones, risks, and issues to stakeholders and senior leadership. What You'll Do End-to-End Delivery: Own planning, execution, and cutover for multiple Payment Ops projects simultaneously. Operational Readiness: Define and implement readiness criteria, run rehearsals, and ensure BAU teams are equipped for go-live. Project Planning & Governance: Develop integrated project plans with milestones, dependencies, and critical paths; maintain RAID logs; run structured governance forums with clear decision-making. Status Reporting: Provide accurate, timely reporting on project milestones, deliverables, dependencies, risks, and issues to stakeholders and senior leadership. Scheme & Provider Implementations: Deliver projects involving payment schemes (Faster Payments, BACS, SEPA, CHAPS/SWIFT), card schemes (Visa/Mastercard), and service providers. Tracking & Reporting: Monitor progress against plan, manage risks/issues proactively. Compliance & Assurance: Integrate regulatory and scheme requirements early; maintain audit-ready documentation. Global Coordination: Support initiatives across all EML regions, managing time zones and regional requirements. Qualifications Essential: Proven delivery of payment and/or card scheme implementations. Hands-on experience of initiative delivery in Payment Operations or Card Operations. Strong understanding of operational processes, scheme rules, and readiness planning. Solid project management capability: planning, governance, RAID management, and stakeholder engagement. Intermediate proficiency in MS Project, Excel, Visio, PowerPoint, and SharePoint, with experience presenting to stakeholders and senior leadership. Track record of delivering projects on time and within budget. Behavioural & Communication Bias for Action: You unblock, decide, and deliver. Governance Balance: Apply minimum effective process for speed and control. Excellent Communication & Stakeholder Management: Ability to engage at all levels, summarise complex information clearly, and influence decisions effectively. Decisiveness: Demonstrate sound judgement in resolving business problems, making decisions, and identifying priorities. What's In It For You Recharge and Give Back: 25 days annual leave, 2 volunteering days, your birthday off - plus 5 extra 'Take5' days when you've used your core leave! Global Opportunities: Collaborate across Australia, the UK, North America, and Europe - with secondment opportunities available. Work Your Way: Hybrid working that fits your lifestyle and empowers smarter working. Family First: Enhanced family leave options with 12-weeks full pay for Primary Caregivers, and 4-weeks full pay for Secondary Caregivers. Invest in You: We cover your professional memberships and offer a competitive pension scheme. Wellbeing Matters: Private medical insurance, long-term illness cover, and life assurance. Perks & Rewards: Short-term bonus scheme, Cycle2Work, 24/7 Employee Assistance Programme, and exclusive discounts via Spectrum.Life's BenefitsHub.

Athos Commerce enables ecommerce and digital marketing teams greater control over how their products are found, merchandised, and sold-on-site and across all digital marketing channels. Our tools span AI-powered search, personalized recommendations, smart merchandising, optimized product data syndication, A/B Testing and marketplace/social commerce performance. We help brands grow with sharper visibility, higher conversion, and less friction. Backed by PSG Equity and supported by a global team across North America, Europe, and APAC, we are building practical, powerful tools for the next era of commerce. Athos Commerce unites shopper intent and product visibility across every touchpoint. Who You Are You're a natural relationship builder who loves turning customers into long term champions You get energy from solving problems and helping people succeed You can explain complex ideas in a simple, clear, and engaging way You care about outcomes - using data and insights to drive real impact You're adaptable, resilient, and motivated by the fast pace of growth What You'll Do As a highly motivated Customer Success Manager, you will be responsible for delivering a best in class customer experience for our search, merchandising, and personalisation solutions. This role includes responsibilities for all Customer Success activities (e.g. onboarding, adoption, advocacy, retention, etc.) and outcomes (e.g. renewals, upsell, etc.). How You Will Succeed Manage key relationships with current Athos customers to drive product adoption, optimisation, and uncover opportunities for an improved user experience. Drive retention and growth with current Athos customers by understanding their business needs and helping them succeed. Identify opportunities for customers to act as Athos advocates (testimonials, case studies, G2 crowd reviews). Manage customer onboarding of new customers, training of end users, and post live support to ensure they are using Athos to the fullest extent. Collaborate with the technical support and implementations team to configure our implementation per customers; requirements and troubleshoot issues raised by customers. Represent the voice of the customer to provide input for product enhancements, marketing, and sales process. Be proactive, use initiative, and act quickly to mitigate client churn. Responsibilities 1. Build strong relationships with customers: Proactively engage with customers to understand their goals, challenges, and expectations. Regularly conduct business reviews to align on customer goals, communicate value realisation, assess customer sentiment and identify opportunities for expansion. Demonstrate initiative when it comes to managing your customer base. 2. Drive customer success and retention: Develop and implement customer sucess strategies and initiatives to ensure successful adoption and usage of our SaaS products. Monitor customer metrics and key performance indicators (KPIs) to track usage, satisfaction, and retention rates. Identify potential risks or issues that may impact customer success and take proactive measures to mitigate them. 3. Collaborate with internal teams: Provide customer feedback and insights to internal stakeholders to drive product enhancements and improvements. Collaborate with the implementation and support teams to ensure a smooth onboarding experience and timely issue resolution. Act as an advocate for customers, ensuring their voices are heard and their needs are addressed. Handle customer escalations or complaints with empathy and professionalism, working towards a swift and satisfactory resolution. Provide training, resources, and best practices to customers to maximize their usage and adoption of our SaaS products. 5. Analyse customer data and provide insights: Utilise data analytics and reporting tools to analyse customer usage patterns and behaviour. Identify upsell and cross sell opportunities based on customer needs and usage patterns. Prepare reports and presentations to showcase customer success metrics and share insights with internal and external stakeholders. 6. Competitors: Be a subject matter expert on the Athos platform and be able to explain the benefits of the Athos solution in comparison to competitors. What We're Looking For? Proven experience in a Customer Success or Account Management role within a SaaS environment, with demonstrated success in driving retention, renewals, and expansion. Industry knowledge will be key to your success. Prior experience in eCommerce, digital marketing, performance marketing or marketplaces is strongly preferred. Knowledge of platforms like Shopify is a distinct advantage. Exceptional ability to build strong customer and partner relationships, coupled with a passion for driving customer outcomes, revenue growth, and meeting targets. Highly motivated, results oriented top performer with a history of overachievement and a desire for continuous learning. Ability to work remotely within Australia, ideally in Sydney or Melbourne and able to attend customer visits and team meet ups as required Benefits and Company Perks Fast growing company with a proven playbook for success Work with innovative, industry leading technology Join a high performing, supportive team Company funded health insurance Remote first and flexible work environment Athos Commerce is an equal opportunity employer and proud to foster a workplace free from discrimination and harassment. We strongly believe that diverse backgrounds, experiences, and perspectives are essential in cultivating an inclusive culture and building an innovative, successful organization. All qualified applicants are considered for employment, without regard to age, race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status. If you require accommodation during the application process, please don't hesitate to contact us.

We're looking for a Senior Simulation Consultant to join our team. As a Senior Simulation Consultant, you'll lead high impact projects that deliver measurable operational and financial improvements for our clients. You'll apply advanced discrete event and agent based modelling, optimisation techniques, Digital Twin technologies, and AI/ML integration to help organisations streamline processes, reduce costs, and make faster, data driven decisions. Through our 50 year history, ITI Group has combined the skills, experience, and knowledge of many recognised and respected industry names to become a leading partner for industry. We develop and integrate digital transformation solutions for Energy, Nuclear and Industrial manufacturing sectors. We advance safe, secure and sustainable operations through the innovative use of technology. You'll be joining a global brand with locations across the UK, Europe and North America. Our people work together with clients to solve problems, unlock the potential of the connected world, and create solutions that deliver value. At the heart of ITI Group is a complete commitment to innovation and transformation. Our people are practical, insightful and dynamic, with a personal approach. We are dedicated to working in partnership with our colleagues, leaders and customers, and developing a culture that allows us to inspire, and deliver a safe, sustainable future where people shine. You will: Consultancy Delivery - Deliver high-quality simulation consulting projects that meet client objectives and answer critical business questions. This includes building robust simulation models, analysing scenarios, and producing clear, actionable reports and presentations. Take full ownership of engagement management by structuring and executing project plans, maintaining regular client communication, and managing scope, timelines, and change controls to ensure on time, in full delivery. Success in this area drives client satisfaction, repeat business, and positions ITI as a trusted partner for operational improvement. Pre Sales Support - Provide customer facing support to Account Managers, particularly for technical demos, model builds etc to help secure new and repeat business with prospects and customers and position ITI's expertise in the sector. Customer Relationships and Communication - Maintain and develop client relationships leading to ensure trusted partner status. Thought Leadership - Produce case studies and return on investment (ROI)-driven content to support marketing, lead generation and expertise positioning of ITI. Training Delivery - Delivery of training courses in FlexSim. Software/model testing - Carry out testing of new software and simulation models prior to release to customers. We are looking for: Experience and Knowledge Strong experience in Process/Discrete Event Simulation - From requirements gathering, through specification development to model build and delivery. Ability to build business cases and articulate ROI for simulation solutions to senior stakeholders. Mathematical, engineering, scientific, computing or business University degree. Proven Training in either Flexsim, Anylogic, Plantsim, Witness, Simio or Simul8 Skills and Abilities Good analytical and problem-solving skills Sound communication skills for report writing and presenting Strong self starter and motivated to succeed Flexibility to travel to support clients In line with our company values we are looking for someone who, Will 'Deliver' what we promise Will demand the highest levels of 'Safety and Security' Will apply 'Technical Mastery' Is committed to 'Continual Learning' Will challenge the norm to make a difference through 'Innovation' As a Great Place to Work certified organisation with over 50 years of deep technology expertise, you'll work alongside specialists who solve complex, real world challenges. You'll gain exposure to intelligent systems that power critical facilities - building skills that shape safer, smarter, and more sustainable operations. At ITI Group our people are our best asset. We offer a variety of benefits , to attract and retain talent, which include: 25 days annual leave, 8 Bank Holidays, plus the ability to buy and sell up to 5 days per year Flexible start and finish times, including flexi Fridays Competitive Employee Referral Award Scheme Private Medical Insurance Life Assurance Pension Payment of professional membership fees Healthy Extras - Employee Assistance Programme, access to a practising GP, Confidential Advice Enhanced family friendly policies Candidates should note that to be considered for this role, they must meet the eligibility criteria for National Security Vetting (NSV). Employment will be conditional upon successfully obtaining this clearance. ITI is an equal opportunities employer. For more information, please refer to ourEquality of Opportunitystatement on the ITI Group Careers page. Please note: to help our interviewers stay fully engaged in the conversation, we use an AI note taker during first-round interviews. It will join the meeting to create a transcript, which is used only to support the hiring process.

About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all in one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point of sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google Role overview Given our exciting and progressive growth plans, we are looking for an experienced and driven People Specialist to join our dynamic People team. In this role, you'll be instrumental in delivering high quality people operations and initiatives across the full employee lifecycle. From onboarding and operations to culture and process automation, you'll play a critical part in shaping the employee experience and embedding a high performance, inclusive culture. You'll report directly to the People Team Lead, and work closely with global stakeholders and supporting leaders across all functions to deliver strategic and operational People solutions. We believe in the power of face to face connection, spontaneous creativity, and shared moments that build strong teams and great ideas. To foster this truly collaborative and community driven culture, this role is based in our dog friendly London office 5 days a week. London office address: The Bower, 207-211, Old St, Tower, London EC1V 9NR What you will be doing Operations: Support the day to day running of core People operations across the employee lifecycle, including onboarding, documentation, and off boarding. Advisory & Employee Support: Act as a first point of contact for employee queries, providing guidance on a broad range of People topics. Onboarding Support in the delivery of a consistent and high quality onboarding experience for new joiners, ensuring they feel connected and supported from day one. People Experience & Culture: Drive culture forward initiatives, internal events, and programs that connect our teams and reinforce our values globally. Learning & Enablement: Create and maintain people resources such as manager toolkits, employee guides, and intranet content to support team enablement and self service. Process Improvement: Help identify opportunities to improve processes and make People operations more efficient and employee friendly. Project Work: Get involved in cross functional People projects ranging from employee experience and systems to process design and organisational initiatives. This list is not exhaustive and there may be other activities you are required to deliver. What we are looking for We're looking for a capable and proactive People professional with solid generalist experience and a passion for creating great employee experiences. If the below sounds like you, we'd love to hear from you: Experience: You have 1 3 years of experience in a People/HR generalist or specialist role. You're comfortable owning day to day people operations and have an interest in developing further as a trusted specialist. Kind and trustworthy: You build strong relationships, handle sensitive matters with care, and treat everyone with respect. Proactive and hands on: You take initiative, enjoy solving problems, and aren't afraid to roll up your sleeves to get things done. Adaptable and resilient: You stay calm under pressure and thrive in fast moving, ever changing environments. You're open to feedback and see change as an opportunity to grow. Solution oriented: You bring a positive mindset to challenges, ask the right questions, and work through to practical, thoughtful solutions. Strong communicator: You communicate clearly and confidently with colleagues across all levels. Collaborative and positive: You're a team player who brings good energy, enjoys working with others, and contributes to a supportive, inclusive culture. Detail focused and organised: You take pride in getting the small things right, managing multiple tasks efficiently without losing track. Tech savvy: You're comfortable using tools like Google Workspace, Slack, Notion and HRIS platforms such as HiBob, and you're interested in improving and automating People processes where possible. Added bonus Experience supporting People operations across multiple regions or countries. Previous work in a scale up, tech, or high growth environment. What we can offer you Career Development - A strong foundation in People & Culture, with opportunities for growth and development across a variety of People functions. Fast Paced, Exciting Culture - Join a dynamic, innovative environment where no two days are the same, and your contributions directly impact Fresha's success. State of the Art Office - Work from our modern, dog friendly office, designed to foster collaboration, creativity, and fun. Free Friday Lunches & Drinks - Enjoy a break at the end of the week with free lunches and drinks, perfect for unwinding with the team. Social Events - From team building activities to company wide celebrations, we make sure there's always something fun to look forward to. Free Snacks & Coffees - Fuel your day with a wide selection of free snacks and top quality coffee available in the office. Inclusive & Collaborative Team - Be part of a supportive team that thrives on collaboration, diversity of thought, and a shared commitment to success. Interview Process Screening Call - Video call with Talent Team (30 mins) 1st Stage - In person with People Team Lead & People Business Partner (45 mins) Final Stage - In person task with People Team Lead & People Business Partner + meet Chief People Officer (1 hour) Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe. Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit . JOB DESCRIPTION SUMMARY The HR Business Partner (HRBP) plays a critical role in enabling Greystar's UK & Ireland Property Management business to deliver exceptional performance. Acting as a trusted adviser to leaders across Property Operations, the HRBP provides strategic and hands on support across all people matters, ensuring teams are engaged, capable and aligned to Greystar's culture and goals. This role partners directly with operational leaders to develop commercially focused, data driven people strategies that attract, retain and grow talent, create high performing teams, and support Greystar's continued expansion across the region. JOB DESCRIPTION Key Responsibilities Strategic Partnership Partners with operational leaders to design and execute robust people plans that enable business targets, ensuring teams have the right capability, capacity and structure at the right time. Advises leaders on organisational design, workforce planning and capability development to support a scalable and efficient operating model. Contributes to HR team goals, driving continuous improvement in processes, service delivery and employee experience. People Planning, Talent & Performance Uses people analytics and operational data to identify trends, drive opportunities and decisions to improve performance, productivity, engagement and retention. Partners with HR Centres of Excellence to ensure recruitment, onboarding and development initiatives fully support operational needs. Supports annual people cycles including performance reviews, compensation, benefits enrolment and bonus processes ensuring high quality execution by leadership. Employee Relations & Engagement Provides expert ER advice, coaching and support to managers on complex or sensitive issues, including performance, conduct, grievances, absence and disputes. Ensures all cases are managed fairly, consistently and in a way that supports Greystar's culture and legal compliance across the UK and Ireland. Develops actions and communications that enhance engagement, wellbeing and manager capability, acting as a champion for Greystar's values. Change, Growth & TUPE HR lead for organisational change, acquisitions, dispositions and TUPE activity within Property Management, ensuring a smooth and positive experience for incoming team members. Partners with leaders to integrate new teams, embed culture and establish consistent ways of working. Coaches managers on leading change effectively, ensuring communication and engagement plans land with impact. Policy, Process & Compliance Stays up to date with HR legislation, reviewing and updating HR policies for UK and Ireland, ensuring legal compliance, clarity and alignment with business needs. Ensures compliance with employment legislation, regulatory requirements and internal standards, escalating risks where appropriate. Collaboration Works closely with colleagues across the UK, Ireland, Europe, India and the US to ensure alignment and share best practice. Develops strong relationships with Corporate and Operations People Leaders, ensuring a joined up and proactive approach to people support. Role Scope Provides HR support to all current and future Property Management sites and teams across the UK & Ireland. Supports leaders and team members at all levels, from frontline site teams to senior operational leadership. About You Knowledge & Qualifications Significant experience in a generalist HR role. CIPD qualified (or equivalent experience). Strong proficiency in HR systems, Microsoft Office and data driven decision making. Strong numerical reasoning skills with the ability to work confidently with people metrics, reporting and financial information. Experience & Skills Deep knowledge and practical application of UK employment law; working knowledge of Irish employment law advantageous. Proven success in an HR management role within a fast paced, operational environment (Property Management or similar desirable). Experience leading or supporting organisational change, TUPE transfers, acquisitions or large scale onboarding. Strong experience managing employee relations cases from start to resolution. Ability to manage multiple priorities, projects and deadlines in a dynamic environment. Strong capability in recruitment, performance management and reward processes. Commercially astute with the ability to translate business needs into pragmatic people solutions. Excellent communication, interpersonal and influencing skills with credibility at all levels. Calm, resilient and able to exercise sound judgement under pressure. Customer focused, flexible and collaborative approach to working with others. Important Notice Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses If you receive suspicious requests, please report them immediately to .