Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Customer Success Executive Located: London (Hybrid) Package: Competitive salary, bonus and additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Provides back office administrative support for sales in conjunction with other key departments. Responsible for completing administrative tasks that support the internal sales teams in all aspects of the back-office sales cycle. Collaborating with key departments such as order processing, credit control and supply chain to ensure streamlined processes throughout the customer journey and allow the sales teams to remain focused on customer engagement and order intake. Using a continuous improvement mindset, identifying and escalating potential process improvements for further consideration. Working in collaborative way, utilising cross-functional communication to ensure smooth operations and excellent customer service is provided. Working within the defined roles and responsibilities as outlined by the Account Support Team Leader to deliver against KPIs and ensure sales receive agreed service levels. You will ideally have Previous administration and customer service experience. Excellent communication skills at all levels. Good level of IT literacy. Good numeracy skills including working with databases. Strong attention to detail. Good time management and organisational skills. Ability to work under pressure. Self-motivated with ability to work on own initiative. Working knowledge of Oracle or similar tracking software is an advantage. We receive a high volume of applications for our roles, so we encourage you to apply as soon as possible In return for your commitment, you can expect We're looking for individuals with values and causes, strengths and weaknesses, passions and ideas. Bring your unique energy, and we'll match it with opportunities to create the future. In return for your commitment, we can offer you: Excellent package with solid basic, strong bonus and company benefits including: A competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme Flexible retirement plan Wellbeing schemes to support your physical, emotional and financial health including Employee Assistance Programme, financial protection, life cover and will writing, medical protection, gym, travel and retail discounts, and more. Company car / car allowance (role-specific), cycle to work scheme Our values encourage us to constantly improve and contribute to the wellbeing of all stakeholders, including our customers, employees and society. For our leaders, we deliver training and mentorship to ensure our managers can positively contribute to our company culture, with inclusive behaviours that are aligned to our values. Be part of something bigger Our approach to sustainability touches every part of our organisation: from manufacturing to distribution, business sites to recycling, and how we support our customers. By working with Ricoh, you choose to work for a company that cares about its impact on the planet and takes steps to reduce it each year. We have a number ofglobal sustainability accreditations . You can read more about our work toward the UN's 17 Sustainable Development Goalshere . We are an equal opportunities employer We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn't just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs.
Jul 05, 2025
Full time
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Customer Success Executive Located: London (Hybrid) Package: Competitive salary, bonus and additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Provides back office administrative support for sales in conjunction with other key departments. Responsible for completing administrative tasks that support the internal sales teams in all aspects of the back-office sales cycle. Collaborating with key departments such as order processing, credit control and supply chain to ensure streamlined processes throughout the customer journey and allow the sales teams to remain focused on customer engagement and order intake. Using a continuous improvement mindset, identifying and escalating potential process improvements for further consideration. Working in collaborative way, utilising cross-functional communication to ensure smooth operations and excellent customer service is provided. Working within the defined roles and responsibilities as outlined by the Account Support Team Leader to deliver against KPIs and ensure sales receive agreed service levels. You will ideally have Previous administration and customer service experience. Excellent communication skills at all levels. Good level of IT literacy. Good numeracy skills including working with databases. Strong attention to detail. Good time management and organisational skills. Ability to work under pressure. Self-motivated with ability to work on own initiative. Working knowledge of Oracle or similar tracking software is an advantage. We receive a high volume of applications for our roles, so we encourage you to apply as soon as possible In return for your commitment, you can expect We're looking for individuals with values and causes, strengths and weaknesses, passions and ideas. Bring your unique energy, and we'll match it with opportunities to create the future. In return for your commitment, we can offer you: Excellent package with solid basic, strong bonus and company benefits including: A competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme Flexible retirement plan Wellbeing schemes to support your physical, emotional and financial health including Employee Assistance Programme, financial protection, life cover and will writing, medical protection, gym, travel and retail discounts, and more. Company car / car allowance (role-specific), cycle to work scheme Our values encourage us to constantly improve and contribute to the wellbeing of all stakeholders, including our customers, employees and society. For our leaders, we deliver training and mentorship to ensure our managers can positively contribute to our company culture, with inclusive behaviours that are aligned to our values. Be part of something bigger Our approach to sustainability touches every part of our organisation: from manufacturing to distribution, business sites to recycling, and how we support our customers. By working with Ricoh, you choose to work for a company that cares about its impact on the planet and takes steps to reduce it each year. We have a number ofglobal sustainability accreditations . You can read more about our work toward the UN's 17 Sustainable Development Goalshere . We are an equal opportunities employer We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn't just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs.
About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About OpenDoor: A Leading WPP Media Brand OpenDoor: PURPOSE The purpose of this document is to help prospective team members better understand the role and responsibilities with the position of"TITLE"atOpenDoor, WPP's bespoke global operating model for Amazon. ABOUT WPP & OPENDOOR At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've builtOpenDoorforAmazon. OpenDoor is a unique integrationofthe best ofWPP and Amazon - building on their respective strengths and visions.Whetherat WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process.OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor's values are built from Amazon's own 16 Leadership Principles ,andWPP's core values of Open, Optimistic and Extraordinary.Together, when WPP's Creative Transformation meets Amazon's next-levelcustomercentricity, our people come together to challenge and impact what's done today and build a better future. By joining OpenDoor,not only are you joining a cross-function team partnering with one of WPP's top five global clients,but youarealsotaking a step to challengeyourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity. Role Summary and Impact We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Implementational Planning Director. This is a full-time position based in London. The Role will report to implementational Planning lead and will manage a matrixed team of digital planners, channel planning and offshore teams. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI. The Implementational Planning team creates an effective link between the Strategy & Planning teams and Activation, data and tech teams. The Implementation Planning Team ensures that comprehensive briefs are developed in collaboration with the strategy and comms teams and ensures that channel specialists meet clients' expectations by achieving campaign KPI's timely and through embedding operational excellence. They are also developing and supporting the delivery of tasks such as reporting output, offer insights and recommendations across strategic planning and agency pitches. RESPONSIBILITIES Strategic Synthesis: You will lead one of the lines of business within XCM supporting and organizing the digital teams to deliver on the planning, activation, application of data and optimization of campaigns. You will need to have a deep understanding of Social, Programmatic, OLV, Pan regional IO buying, Partnerships and Content to help ensure the best digital decisions in planning are made across the full spectrum of opportunities. You will be managing both local market campaigns and multi-market campaigns so being able to switch between the two will be critical. Work closely with the planning and strategy team to take block plans by media type and flighting from our communication plannings systems and agree or challenge those breakouts to deliver the optimum digital media mix. Identify ways of integrating digital plans seamlessly with offline media i.e. aligning TV spots and digital upweights, create geo based digital campaigns to support out of home placements, building a messaging approach of online that compliments offline or vice versa. You will be in charge of the media plans for all digital components, including budgets and budget tracking, final deliverable numbers, and tracking daily pacing and performance against those numbers to ensure goals are hit across all digital elements. You will also directly be leading IO based pan regional buying / partnerships with multi-market vendors when required. This includes the briefing, management of briefs and delivery of these partners i.e. Multimarket twitch, Yahoo, We transfer deals which unlock content related value for the client. Unify disparate streams of information and insights from all biddable channels, in context of client business objectives. Help teams develop integrated experience strategies across biddable & digital touchpoints, identify strategic opportunities for proprietary solutions growth in service of solving client business problems. Guide clients and key internal orexternal stakeholders on selectionand application of systems, tools and platforms, proprietary solutions, enabling themwith the proper resources andknowledge for successfulimplementation. Provides a consistent and strongPOV to clients on digital investmentdecisions and areas of optimization. Outline advanced data analytics/measurement frameworks to shape holistic measurement of performance media strategy and activation. Advises key stakeholders by continuously helping them successfully navigate through critical business changes. Leads the development, presentation, and delivery of top-quality cross-channel planning work for larger campaigns. Plans against client outcomes - quantifying objectives and the likely impact of comms on them across all biddable practice areas, in collaboration with practice leads. Accountable for the ongoing management of performance of campaign budgets and daily spend levels, bid strategies and constant monitoring of tracking to performance goals - implementing course correction decisioning when needed. Scrutinizes performance planning budgets, of assigned accounts, to identify strengths and weaknesses and ensures proper financial allocations and ensures WPP Open and Amazon's goals are protected and driven. Proactively identify opportunities to improve and enhance clients' campaigns and advise client/agency teams accordingly. Develop an advanced understanding of media channels, channel ecosystems and planning best practices. Start to translate strategic approach into planning practices for specific client briefs. Oversee campaign management, ensuring quality control and output is of the highest standard. Lead Pan regional IO and Partnerships based buying for multi- market campaigns with manager and executive. Collaboration & Leadership: Work in a complex, matrixed environment, influencing stakeholders and leading cross-functional teams towards our common media goals. Own deep knowledge of all WPP Open deliverables and campaign KPIs' that have been committed to Amazon and share it across biddable and digital teams when/if needed. Proactively connects, partners with regional and key local market leadership on behalf of Amazon. Ensure knowledge sharing and communication flow remains informative, connected, and proactive to help provide repeatable, consistent activation excellence for all biddable/digital channels. Monitors and ensures adherence to client and WPP Open excellence standards across practices. Proactively develops actions plans and blueprints to address any gaps and non-compliance to standards. Build and maintain client and agency relationships at a mid-senior level, to ensure a comprehensive understanding of stakeholders and client business. Skills and Experience At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Can confidently answer client questions and liaise with internal teams on best solutions to use. strong knowledge of all digital channels, technology and data and how this combines to support activation. . click apply for full job details
Jul 05, 2025
Full time
About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About OpenDoor: A Leading WPP Media Brand OpenDoor: PURPOSE The purpose of this document is to help prospective team members better understand the role and responsibilities with the position of"TITLE"atOpenDoor, WPP's bespoke global operating model for Amazon. ABOUT WPP & OPENDOOR At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've builtOpenDoorforAmazon. OpenDoor is a unique integrationofthe best ofWPP and Amazon - building on their respective strengths and visions.Whetherat WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process.OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor's values are built from Amazon's own 16 Leadership Principles ,andWPP's core values of Open, Optimistic and Extraordinary.Together, when WPP's Creative Transformation meets Amazon's next-levelcustomercentricity, our people come together to challenge and impact what's done today and build a better future. By joining OpenDoor,not only are you joining a cross-function team partnering with one of WPP's top five global clients,but youarealsotaking a step to challengeyourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity. Role Summary and Impact We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Implementational Planning Director. This is a full-time position based in London. The Role will report to implementational Planning lead and will manage a matrixed team of digital planners, channel planning and offshore teams. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI. The Implementational Planning team creates an effective link between the Strategy & Planning teams and Activation, data and tech teams. The Implementation Planning Team ensures that comprehensive briefs are developed in collaboration with the strategy and comms teams and ensures that channel specialists meet clients' expectations by achieving campaign KPI's timely and through embedding operational excellence. They are also developing and supporting the delivery of tasks such as reporting output, offer insights and recommendations across strategic planning and agency pitches. RESPONSIBILITIES Strategic Synthesis: You will lead one of the lines of business within XCM supporting and organizing the digital teams to deliver on the planning, activation, application of data and optimization of campaigns. You will need to have a deep understanding of Social, Programmatic, OLV, Pan regional IO buying, Partnerships and Content to help ensure the best digital decisions in planning are made across the full spectrum of opportunities. You will be managing both local market campaigns and multi-market campaigns so being able to switch between the two will be critical. Work closely with the planning and strategy team to take block plans by media type and flighting from our communication plannings systems and agree or challenge those breakouts to deliver the optimum digital media mix. Identify ways of integrating digital plans seamlessly with offline media i.e. aligning TV spots and digital upweights, create geo based digital campaigns to support out of home placements, building a messaging approach of online that compliments offline or vice versa. You will be in charge of the media plans for all digital components, including budgets and budget tracking, final deliverable numbers, and tracking daily pacing and performance against those numbers to ensure goals are hit across all digital elements. You will also directly be leading IO based pan regional buying / partnerships with multi-market vendors when required. This includes the briefing, management of briefs and delivery of these partners i.e. Multimarket twitch, Yahoo, We transfer deals which unlock content related value for the client. Unify disparate streams of information and insights from all biddable channels, in context of client business objectives. Help teams develop integrated experience strategies across biddable & digital touchpoints, identify strategic opportunities for proprietary solutions growth in service of solving client business problems. Guide clients and key internal orexternal stakeholders on selectionand application of systems, tools and platforms, proprietary solutions, enabling themwith the proper resources andknowledge for successfulimplementation. Provides a consistent and strongPOV to clients on digital investmentdecisions and areas of optimization. Outline advanced data analytics/measurement frameworks to shape holistic measurement of performance media strategy and activation. Advises key stakeholders by continuously helping them successfully navigate through critical business changes. Leads the development, presentation, and delivery of top-quality cross-channel planning work for larger campaigns. Plans against client outcomes - quantifying objectives and the likely impact of comms on them across all biddable practice areas, in collaboration with practice leads. Accountable for the ongoing management of performance of campaign budgets and daily spend levels, bid strategies and constant monitoring of tracking to performance goals - implementing course correction decisioning when needed. Scrutinizes performance planning budgets, of assigned accounts, to identify strengths and weaknesses and ensures proper financial allocations and ensures WPP Open and Amazon's goals are protected and driven. Proactively identify opportunities to improve and enhance clients' campaigns and advise client/agency teams accordingly. Develop an advanced understanding of media channels, channel ecosystems and planning best practices. Start to translate strategic approach into planning practices for specific client briefs. Oversee campaign management, ensuring quality control and output is of the highest standard. Lead Pan regional IO and Partnerships based buying for multi- market campaigns with manager and executive. Collaboration & Leadership: Work in a complex, matrixed environment, influencing stakeholders and leading cross-functional teams towards our common media goals. Own deep knowledge of all WPP Open deliverables and campaign KPIs' that have been committed to Amazon and share it across biddable and digital teams when/if needed. Proactively connects, partners with regional and key local market leadership on behalf of Amazon. Ensure knowledge sharing and communication flow remains informative, connected, and proactive to help provide repeatable, consistent activation excellence for all biddable/digital channels. Monitors and ensures adherence to client and WPP Open excellence standards across practices. Proactively develops actions plans and blueprints to address any gaps and non-compliance to standards. Build and maintain client and agency relationships at a mid-senior level, to ensure a comprehensive understanding of stakeholders and client business. Skills and Experience At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Can confidently answer client questions and liaise with internal teams on best solutions to use. strong knowledge of all digital channels, technology and data and how this combines to support activation. . click apply for full job details
The Rodial Group was founded by London-based entrepreneur, speaker and best-selling author Maria Hatzistefanis in 1999. She has been creating bestselling skincare for over 25 years for skincare sister brands Rodial and Nip + Fab. Rodial, with its hi-tech, innovative and iconic skincare and complexion products, is loved and used by customers and high-profile names around the world, while Nip + Fab's mission is simple: to provide customers with luxury, science-based skincare formulations at high-street prices and empower them with ingredient knowledge. We are a female-led and founded independent group and live by our values. We champion each other and encourage ourselves and our customers to aim high through our products, events, engagements, publications and high-profile partnerships. Today, both Rodial and Nip + Fab products are available worldwide in 30+ countries, in both prestigious luxury department stores and multiple high-street retailers and pharmacies. The Position We are looking for an Ecommerce Trading Manager to drive success across our Rodial eCommerce business. You will be responsible for maximising online sales and conversions across the Rodial website and related channels. This is a pivotal role in the Ecommerce team, ensuring that all digital activations are delivered and you will work to identify and implement opportunities to drive sales, analysing all aspects of the customer conversion funnel to maximise conversion, alongside continuous optimisation of the customer journey. Please note this role is 4 days a week in the office in W11, and 1 day from home. Key Responsibilities Supporting the Head of Ecommerce with the digital strategy and budgeting for each region and channel Planning promotional activities to deliver the trade and marketing calendar on time, and brief and maintain communication with internal teams and key third party agencies on upcoming plans Identify trends in performance and suggest new ways to build additional revenue streams, ensuring you are highlighting sales and conversion trends against forecast and previous performance Briefing and testing new functionalities for the website with the development agency, continuously optimising mobile and desktop websites Plan and execute a CRM strategy for Email, SMS and Loyalty, and provide day to day support for digital marketing agencies and CRO teams on plans and deliverables Maintain regular communication with the Customer Service Lead and cross-functional teams in order to continuously improve the customer experience across all direct touchpoints with the brand Liaise with the Supply Chain and Operations teams to ensure that stock levels across the website are correct at all times, and that key stock lines are being delivered The successful candidate will have the following; Proven experience in a similar eCommerce role, with Beauty experience desirable Passion for the customer and all elements of customer experience Strong commercial acumen, but with a creative eye to ensure the website is as visually appealing as possible Experience using industry recognised CMS systems (Shopify, Magento etc) Experience managing third-party digital marketing agencies The ability to identify opportunities to improve efficiencies, always seeking best practice The ability to be both reactive and innovative
Jul 05, 2025
Full time
The Rodial Group was founded by London-based entrepreneur, speaker and best-selling author Maria Hatzistefanis in 1999. She has been creating bestselling skincare for over 25 years for skincare sister brands Rodial and Nip + Fab. Rodial, with its hi-tech, innovative and iconic skincare and complexion products, is loved and used by customers and high-profile names around the world, while Nip + Fab's mission is simple: to provide customers with luxury, science-based skincare formulations at high-street prices and empower them with ingredient knowledge. We are a female-led and founded independent group and live by our values. We champion each other and encourage ourselves and our customers to aim high through our products, events, engagements, publications and high-profile partnerships. Today, both Rodial and Nip + Fab products are available worldwide in 30+ countries, in both prestigious luxury department stores and multiple high-street retailers and pharmacies. The Position We are looking for an Ecommerce Trading Manager to drive success across our Rodial eCommerce business. You will be responsible for maximising online sales and conversions across the Rodial website and related channels. This is a pivotal role in the Ecommerce team, ensuring that all digital activations are delivered and you will work to identify and implement opportunities to drive sales, analysing all aspects of the customer conversion funnel to maximise conversion, alongside continuous optimisation of the customer journey. Please note this role is 4 days a week in the office in W11, and 1 day from home. Key Responsibilities Supporting the Head of Ecommerce with the digital strategy and budgeting for each region and channel Planning promotional activities to deliver the trade and marketing calendar on time, and brief and maintain communication with internal teams and key third party agencies on upcoming plans Identify trends in performance and suggest new ways to build additional revenue streams, ensuring you are highlighting sales and conversion trends against forecast and previous performance Briefing and testing new functionalities for the website with the development agency, continuously optimising mobile and desktop websites Plan and execute a CRM strategy for Email, SMS and Loyalty, and provide day to day support for digital marketing agencies and CRO teams on plans and deliverables Maintain regular communication with the Customer Service Lead and cross-functional teams in order to continuously improve the customer experience across all direct touchpoints with the brand Liaise with the Supply Chain and Operations teams to ensure that stock levels across the website are correct at all times, and that key stock lines are being delivered The successful candidate will have the following; Proven experience in a similar eCommerce role, with Beauty experience desirable Passion for the customer and all elements of customer experience Strong commercial acumen, but with a creative eye to ensure the website is as visually appealing as possible Experience using industry recognised CMS systems (Shopify, Magento etc) Experience managing third-party digital marketing agencies The ability to identify opportunities to improve efficiencies, always seeking best practice The ability to be both reactive and innovative
Title: Marketing & Communications Manager Salary: Up to 60,000 DOE Benefits: Private Medical Insurance Location: London (Hybrid: 3 days office / 2 days home) This is a chance to play a key role in amplifying one of the UK's most exciting plant-based food brands. At a time of fast growth, innovation and major industry impact. A pioneering, fast-growing plant-based food business is looking for a talented Marketing & Communications Manager to lead their brand storytelling and external messaging. Known for their premium, fermented vegetable-based alternatives and clean ingredient lists, the company is making waves across top-tier restaurants, foodservice, and consumer channels-with strong partnerships, credible science backing, and growing demand from some of the UK's most recognisable chefs and retailers. The Role In this hands-on & strategic role, you'll take the lead in crafting compelling narratives that connect with chefs, clients, customers, and the media. You'll manage the full spectrum of external brand communication-across digital, PR, trade, and partnerships-and be the key voice of the brand in-market. A major part of the role involves working closely with key customers to ensure the brand is communicated effectively across their platforms, POS, and digital touchpoints-seeking out new opportunities to elevate brand presence and build long-term equity. You'll collaborate with senior leaders and creative partners, oversee campaign development, drive brand consistency, and represent the business at industry events across the UK and beyond. Key Responsibilities: Act as the lead for all external communications-adapting messaging for different market segments and audiences. Work closely with key customers to optimise brand visibility and storytelling across their channels and physical spaces. Identify and activate brand-building opportunities through collaborative customer partnerships. Own brand consistency-ensuring tone of voice, visual identity, and messaging are aligned across all outputs. Deliver integrated marketing and communications campaigns that drive engagement and brand growth. Build and maintain strong relationships with media, influencers, collaborators, and internal stakeholders. Create and adapt written content for use across social, digital, trade, and internal platforms. Oversee the brand's social media presence, managing tone, cadence, and quality across channels. Plan and execute paid media campaigns in partnership with agencies or internal teams. Represent the brand at industry events, supporting everything from logistics to on-the-day delivery. Create and support the development of sales decks and marketing assets to empower the commercial team. Collaborate with senior leadership to define and execute communications strategy in line with broader brand goals. Travel across the UK (and occasionally internationally) to support events, customer activations, and planning meetings. Candidate Requirements: Strong experience in corporate, brand, or external communications. Excellent copywriting and editing skills, with the ability to flex tone depending on audience. Confident communicator-able to influence internally and externally, from kitchen to boardroom. Proven track record in delivering integrated PR/marketing campaigns across digital and traditional media. Experience with paid media and digital performance channels. Strong project management skills, with the ability to juggle competing deadlines and priorities. A collaborative mindset and a genuine passion for brand storytelling and food innovation. If this sounds like a role you can see yourself excelling in - Apply Now! If successful at this stage, Jordan from MorePeople will be in touch to discuss next steps.
Jul 04, 2025
Full time
Title: Marketing & Communications Manager Salary: Up to 60,000 DOE Benefits: Private Medical Insurance Location: London (Hybrid: 3 days office / 2 days home) This is a chance to play a key role in amplifying one of the UK's most exciting plant-based food brands. At a time of fast growth, innovation and major industry impact. A pioneering, fast-growing plant-based food business is looking for a talented Marketing & Communications Manager to lead their brand storytelling and external messaging. Known for their premium, fermented vegetable-based alternatives and clean ingredient lists, the company is making waves across top-tier restaurants, foodservice, and consumer channels-with strong partnerships, credible science backing, and growing demand from some of the UK's most recognisable chefs and retailers. The Role In this hands-on & strategic role, you'll take the lead in crafting compelling narratives that connect with chefs, clients, customers, and the media. You'll manage the full spectrum of external brand communication-across digital, PR, trade, and partnerships-and be the key voice of the brand in-market. A major part of the role involves working closely with key customers to ensure the brand is communicated effectively across their platforms, POS, and digital touchpoints-seeking out new opportunities to elevate brand presence and build long-term equity. You'll collaborate with senior leaders and creative partners, oversee campaign development, drive brand consistency, and represent the business at industry events across the UK and beyond. Key Responsibilities: Act as the lead for all external communications-adapting messaging for different market segments and audiences. Work closely with key customers to optimise brand visibility and storytelling across their channels and physical spaces. Identify and activate brand-building opportunities through collaborative customer partnerships. Own brand consistency-ensuring tone of voice, visual identity, and messaging are aligned across all outputs. Deliver integrated marketing and communications campaigns that drive engagement and brand growth. Build and maintain strong relationships with media, influencers, collaborators, and internal stakeholders. Create and adapt written content for use across social, digital, trade, and internal platforms. Oversee the brand's social media presence, managing tone, cadence, and quality across channels. Plan and execute paid media campaigns in partnership with agencies or internal teams. Represent the brand at industry events, supporting everything from logistics to on-the-day delivery. Create and support the development of sales decks and marketing assets to empower the commercial team. Collaborate with senior leadership to define and execute communications strategy in line with broader brand goals. Travel across the UK (and occasionally internationally) to support events, customer activations, and planning meetings. Candidate Requirements: Strong experience in corporate, brand, or external communications. Excellent copywriting and editing skills, with the ability to flex tone depending on audience. Confident communicator-able to influence internally and externally, from kitchen to boardroom. Proven track record in delivering integrated PR/marketing campaigns across digital and traditional media. Experience with paid media and digital performance channels. Strong project management skills, with the ability to juggle competing deadlines and priorities. A collaborative mindset and a genuine passion for brand storytelling and food innovation. If this sounds like a role you can see yourself excelling in - Apply Now! If successful at this stage, Jordan from MorePeople will be in touch to discuss next steps.
Job Title: Head of Membership Experience Location: Full-time - Hybrid - London based Office (3 days per week in office, 2 days WFH) Benefits: Competitive salary, excellent benefits package Salary: £55,000 - £65,000 per annum (dependent on experience) Contract: Permanent, Full-time Are you passionate about designing exceptional membership experiences? Our client, a leading organisation in Central London, is looking for a strategic and hands-on Head of Membership Experience to lead the transformation of their member journey. This is an exciting opportunity to shape and deliver a seamless, end-to-end experience for members, driving engagement, retention, and long-term loyalty. Key Responsibilities: Lead Member Experience Design : Oversee the creation of user-cantered membership products and services, ensuring they meet the needs of members and deliver world-class experiences. Strategy & Vision : Develop the long-term strategy for membership experience, working closely with internal teams to align on goals and objectives. Lifecycle & Communications : Own the full lifecycle communication strategy for members, from onboarding to renewal, ensuring engagement and retention at every stage. Community Management : Lead a team of Managers to ensure outstanding experiences for core member groups, including global members and micro-communities. Data-Driven Decision Making : Use qualitative and quantitative insights to drive continuous improvement in member experience, conversion, and retention. What We're Looking For: Experience in Membership or Customer-Focused Organisations : Proven track record in designing scalable, user-cantered membership experiences in organisations of 10K+ members. Service & Experience Design Expertise : Strong knowledge of user research, journey mapping, prototyping, and digital engagement. Leadership : Experience managing and motivating cross-functional teams and influencing senior stakeholders. Analytical Mindset : Ability to use data to uncover pain points, measure success, and drive improvements. Excellent Communicator : Strong written and verbal communication skills with the ability to translate complex ideas to diverse audiences. Why Our Client? Join a forward-thinking organisation committed to fostering a vibrant, engaged community of members. Our client offers a supportive and inclusive environment with a competitive salary and a comprehensive benefits package. If you're ready to lead the charge in transforming the membership experience, apply today! Apply today or get in touch for a confidential conversation.
Jul 04, 2025
Full time
Job Title: Head of Membership Experience Location: Full-time - Hybrid - London based Office (3 days per week in office, 2 days WFH) Benefits: Competitive salary, excellent benefits package Salary: £55,000 - £65,000 per annum (dependent on experience) Contract: Permanent, Full-time Are you passionate about designing exceptional membership experiences? Our client, a leading organisation in Central London, is looking for a strategic and hands-on Head of Membership Experience to lead the transformation of their member journey. This is an exciting opportunity to shape and deliver a seamless, end-to-end experience for members, driving engagement, retention, and long-term loyalty. Key Responsibilities: Lead Member Experience Design : Oversee the creation of user-cantered membership products and services, ensuring they meet the needs of members and deliver world-class experiences. Strategy & Vision : Develop the long-term strategy for membership experience, working closely with internal teams to align on goals and objectives. Lifecycle & Communications : Own the full lifecycle communication strategy for members, from onboarding to renewal, ensuring engagement and retention at every stage. Community Management : Lead a team of Managers to ensure outstanding experiences for core member groups, including global members and micro-communities. Data-Driven Decision Making : Use qualitative and quantitative insights to drive continuous improvement in member experience, conversion, and retention. What We're Looking For: Experience in Membership or Customer-Focused Organisations : Proven track record in designing scalable, user-cantered membership experiences in organisations of 10K+ members. Service & Experience Design Expertise : Strong knowledge of user research, journey mapping, prototyping, and digital engagement. Leadership : Experience managing and motivating cross-functional teams and influencing senior stakeholders. Analytical Mindset : Ability to use data to uncover pain points, measure success, and drive improvements. Excellent Communicator : Strong written and verbal communication skills with the ability to translate complex ideas to diverse audiences. Why Our Client? Join a forward-thinking organisation committed to fostering a vibrant, engaged community of members. Our client offers a supportive and inclusive environment with a competitive salary and a comprehensive benefits package. If you're ready to lead the charge in transforming the membership experience, apply today! Apply today or get in touch for a confidential conversation.
Senior Marketing Manager Retail/FMCG - £85,000 plus benefits Chelmsford, Essex A highly successful, independent retail brand that has been established for over 100 years are looking for a Head of Marketing (UK) to join their team. This is a newly created role and a fantastic opportunity for a strategic leader to take ownership for the brands growth across all marketing channels. This is a key senior leadership role that reports directly to the board and will suit a seasoned marketer with a blend of experience across B2B and B2C verticals. This role would suit a commercial Marketing Manager, Marketing Director or Head of Marketing with FMCG or Retail experience. As the Head of Marketing, you will manage a small but dedicated in house marketing team as well as third party agencies to deliver a commercial, effective marketing strategy. Key responsibilities will include: Act as the lead contact for the appointed marketing agency; providing clear, consistent direction while challenging and collaborating to ensure all output aligns with business priorities, brand values and commercial goals. Champion the brand across all touchpoints ensuring all marketing communications consistently reflect their heritage, quality and values while helping them connect with new audiences. Campaign Oversight: Oversee the execution of marketing campaigns run by the agency, particularly those linked to the core range and seasonal promotions. Ensure work is on-brand, on-brief and delivers against clear objectives. Work closely with Sales and retail partners to support in-store marketing and promotional activities across major supermarkets and independent stockists. Guide the tone, themes and content direction for all social media channels, particularly Instagram, TikTok, Facebook and LinkedIn. Work with the agency to ensure platform-specific content that is brand-aligned, engaging and current. E-commerce Marketing & Website Management: Oversee the digital marketing of our e-commerce platform. Coordinate with internal teams and the agency to ensure the site is optimised for traffic, conversion and customer experience. Guide messaging, promotional focus and digital content strategy. Review marketing performance and analytics drawing on insights to ensure appropriate actions are taken and present key outcomes to senior leadership to inform decisions. Where appropriate, lead the creation of messaging for PR, press releases, internal communications and product launches. Manage the marketing budget, ensuring resources are used effectively and agency spend is aligned with results. Monitor campaign investment and report on return on investment. Lead and support the in-house marketing team. Introduce modern marketing practices where appropriate, coach and develop talent and ensure alignment with business goals. The ideal candidate for this Head of Marketing role will have a broad range of marketing experience and some exposure to the retail or FMCG sector. You will have proven success of managing agencies and experience creating strategy and delivering brand campaigns across both traditional and digital channels. You will be a skilled storyteller, comfortable reviewing and enhancing marketing performance and will be a strong influencer. The salary on offer for this role is up to £85,000 plus benefits. >
Jul 04, 2025
Full time
Senior Marketing Manager Retail/FMCG - £85,000 plus benefits Chelmsford, Essex A highly successful, independent retail brand that has been established for over 100 years are looking for a Head of Marketing (UK) to join their team. This is a newly created role and a fantastic opportunity for a strategic leader to take ownership for the brands growth across all marketing channels. This is a key senior leadership role that reports directly to the board and will suit a seasoned marketer with a blend of experience across B2B and B2C verticals. This role would suit a commercial Marketing Manager, Marketing Director or Head of Marketing with FMCG or Retail experience. As the Head of Marketing, you will manage a small but dedicated in house marketing team as well as third party agencies to deliver a commercial, effective marketing strategy. Key responsibilities will include: Act as the lead contact for the appointed marketing agency; providing clear, consistent direction while challenging and collaborating to ensure all output aligns with business priorities, brand values and commercial goals. Champion the brand across all touchpoints ensuring all marketing communications consistently reflect their heritage, quality and values while helping them connect with new audiences. Campaign Oversight: Oversee the execution of marketing campaigns run by the agency, particularly those linked to the core range and seasonal promotions. Ensure work is on-brand, on-brief and delivers against clear objectives. Work closely with Sales and retail partners to support in-store marketing and promotional activities across major supermarkets and independent stockists. Guide the tone, themes and content direction for all social media channels, particularly Instagram, TikTok, Facebook and LinkedIn. Work with the agency to ensure platform-specific content that is brand-aligned, engaging and current. E-commerce Marketing & Website Management: Oversee the digital marketing of our e-commerce platform. Coordinate with internal teams and the agency to ensure the site is optimised for traffic, conversion and customer experience. Guide messaging, promotional focus and digital content strategy. Review marketing performance and analytics drawing on insights to ensure appropriate actions are taken and present key outcomes to senior leadership to inform decisions. Where appropriate, lead the creation of messaging for PR, press releases, internal communications and product launches. Manage the marketing budget, ensuring resources are used effectively and agency spend is aligned with results. Monitor campaign investment and report on return on investment. Lead and support the in-house marketing team. Introduce modern marketing practices where appropriate, coach and develop talent and ensure alignment with business goals. The ideal candidate for this Head of Marketing role will have a broad range of marketing experience and some exposure to the retail or FMCG sector. You will have proven success of managing agencies and experience creating strategy and delivering brand campaigns across both traditional and digital channels. You will be a skilled storyteller, comfortable reviewing and enhancing marketing performance and will be a strong influencer. The salary on offer for this role is up to £85,000 plus benefits. >
People Solutions Consultant page is loaded People Solutions Consultant Apply locations UK, London UK, York time type Full time posted on Posted Yesterday job requisition id R Job Type: Fixed Term Build a brilliant future with Hiscox People Solutions Consultant 12mth Fixed Term Contract London OR York based - Hybrid The Role We are seeking a dynamic People Solutions Consultant to help drive and support the global business agenda. Partnering with senior business stakeholders, Centres of Expertise, Strategic People Partners, and People Directors this role will implement initiatives that align with the Hiscox 2030 strategy. In this role, you will leverage analytics to inform organisational effectiveness and ensure successful implementation through effective project management practices. You will provide essential support to group-wide strategic initiatives, contributing to a transformative journey significantly impacting the future of work at Hiscox. If you are ready to take on a new challenge and be part of a team dedicated to driving change and innovation, we encourage you to apply! About the People Team The Hiscox People Function is embarking on an inspiring and forward-thinking transformation journey to establish a colleague-centric employee value proposition (EVP) that will be delivered through a digital-first approach. Our aim is to create scalable and standardised people propositions through our Centres of Expertise (CoE) that will have a significant impact, be relevant, and focus on building Hiscox's future capabilities. Our ultimate goal is to empower colleagues to reach their full potential with the support of inspirational leaders who exemplify the Hiscox values and put the organisation at the forefront of their decision-making. We strive to become an insight-led and digitally fluent people function, that leverages data to enable informed decision-making and shape a workforce that is both customer-centric and commercially viable. We are dedicated to being a strategic partner to the business by delivering innovative HR strategies and solutions that drive business performance, high performance culture and a continuous improvement, growth mindset. Our vision is to create a collaborative and diverse workplace culture whereby Hiscox is recognised as the best place to thrive and grow your career in the insurance industry. Key Responsibilities Consultancy & Advisory Services: Act as an internal consultant, partnering with the People Function and business leaders to deliver strategic projects and cyclical activities. Utilise storytelling skills to craft presentations and reports for senior stakeholders, supporting buy-in for change initiatives. Manage multiple initiatives simultaneously, ensuring timely completion and consistent follow-through. Analyse data to generate insights to inform decision-making and workforce planning. Manage people risk and workforce health through data analysis. • Champion people solutions and products across the function and within the business. Strategic Projects: Support and advise leaders in managing organisational change and transformation, ensuring HR projects and initiatives are strategically aligned. • Design, plan, and develop people solutions using qualitative and quantitative data analysis to produce findings and recommendations. Take full ownership of key HR projects and initiatives, from conceptualisation to delivery, ensuring alignment with business priorities. Manage stakeholder relationships with Strategic People Partners and leaders to gain insights and knowledge that support project requirements. Maintain awareness of industry practices by monitoring market trends and understanding the broader industry workforce landscape. Track and assess progress, identifying risks and implementing mitigation strategies. • Ensure thorough project closure by reviewing outcomes and confirming deliverables meet quality standards and stakeholder expectations. Evaluate project outcomes and apply continuous improvement practices, such as performance metrics and lessons learned, to enhance future initiatives. Project Management & Execution: Develop detailed project plans outlining scope, goals, timelines, resources, budgets, and risk mitigation strategies; co-ordinate cross-functional teams i.e. Comms, Finance for successful execution within scope, on time, and within budget. Engage and manage multiple stakeholders with clear communication, setting expectations, addressing concerns promptly, and building strong relationships to foster collaboration and buy-in. Use project management tools to track progress, monitor key performance indicators, and provide regular updates to leadership on milestones and potential challenges. Develop and execute change management strategies with relevant Centre of Expertise to ensure smooth transitions during organisational changes, minimising disruption and maximising colleague buy-in. Cyclical Processes: Manage cyclical processes, such as year-end procedures and talent reviews, from start to finish, collaborating with centres of expertise (COEs) to establish clear timelines, communications, and strategies for advancing outcomes. Lead the delivery of cyclical processes for the business, ensuring effective stakeholder management with People Directors and Strategic People Partners. Handle diverse and confidential information requiring extreme accuracy, independent judgement and discretion Responsible for the maintenance of all employee documentation to agreed standards and in accordance with data regulations and other legislative requirements. Qualifications & Experience Extensive experience in HR consultancy, project management, and organisational design within dynamic and innovative environments Proven track record of successfully leading strategic HR projects and initiatives that align with business strategies and drive organisational change. Able to analyse data, formulate findings, and provide data-based recommendations. • Proficiency in the full range of Microsoft Office applications (PowerPoint, Excel, Word, Outlook, and Teams). Performance management expertise Engagement and comms Workforce planning and skills taxonomy experience Workforce change - experience of large-scale, global organisational change specifically including TUPE/ Acquired Rights Directive Toolkit creation and development to upskill managers Strong foundation in employment law and extensive familiarity with HR standard methodologies related to Change and Employee Relations. Proven experience in leading change programmes connected to operating model and organisational design. Flexibility to travel when required. Degree in Human Resources, Business Administration, or a related field; advanced degree or certifications in HR or project management is desired but not mandatory. Personal Attributes Dynamic and innovative mindset, with a strong desire to lead and drive transformation within an organisation. Proactive and collaborative approach to working with cross-functional teams and stakeholders. Strong project management and interpersonal skills, capable of building relationships and fostering collaboration across the organisation. About Hiscox As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch. Diversity and Hybrid working At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We have also learned over the past few years that working life doesn't always have to be in the office, and now it is safe to do so we have introduced hybrid working to encourage a healthy work life balance. This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other. Work with amazing people and be part of a unique culture . click apply for full job details
Jul 04, 2025
Full time
People Solutions Consultant page is loaded People Solutions Consultant Apply locations UK, London UK, York time type Full time posted on Posted Yesterday job requisition id R Job Type: Fixed Term Build a brilliant future with Hiscox People Solutions Consultant 12mth Fixed Term Contract London OR York based - Hybrid The Role We are seeking a dynamic People Solutions Consultant to help drive and support the global business agenda. Partnering with senior business stakeholders, Centres of Expertise, Strategic People Partners, and People Directors this role will implement initiatives that align with the Hiscox 2030 strategy. In this role, you will leverage analytics to inform organisational effectiveness and ensure successful implementation through effective project management practices. You will provide essential support to group-wide strategic initiatives, contributing to a transformative journey significantly impacting the future of work at Hiscox. If you are ready to take on a new challenge and be part of a team dedicated to driving change and innovation, we encourage you to apply! About the People Team The Hiscox People Function is embarking on an inspiring and forward-thinking transformation journey to establish a colleague-centric employee value proposition (EVP) that will be delivered through a digital-first approach. Our aim is to create scalable and standardised people propositions through our Centres of Expertise (CoE) that will have a significant impact, be relevant, and focus on building Hiscox's future capabilities. Our ultimate goal is to empower colleagues to reach their full potential with the support of inspirational leaders who exemplify the Hiscox values and put the organisation at the forefront of their decision-making. We strive to become an insight-led and digitally fluent people function, that leverages data to enable informed decision-making and shape a workforce that is both customer-centric and commercially viable. We are dedicated to being a strategic partner to the business by delivering innovative HR strategies and solutions that drive business performance, high performance culture and a continuous improvement, growth mindset. Our vision is to create a collaborative and diverse workplace culture whereby Hiscox is recognised as the best place to thrive and grow your career in the insurance industry. Key Responsibilities Consultancy & Advisory Services: Act as an internal consultant, partnering with the People Function and business leaders to deliver strategic projects and cyclical activities. Utilise storytelling skills to craft presentations and reports for senior stakeholders, supporting buy-in for change initiatives. Manage multiple initiatives simultaneously, ensuring timely completion and consistent follow-through. Analyse data to generate insights to inform decision-making and workforce planning. Manage people risk and workforce health through data analysis. • Champion people solutions and products across the function and within the business. Strategic Projects: Support and advise leaders in managing organisational change and transformation, ensuring HR projects and initiatives are strategically aligned. • Design, plan, and develop people solutions using qualitative and quantitative data analysis to produce findings and recommendations. Take full ownership of key HR projects and initiatives, from conceptualisation to delivery, ensuring alignment with business priorities. Manage stakeholder relationships with Strategic People Partners and leaders to gain insights and knowledge that support project requirements. Maintain awareness of industry practices by monitoring market trends and understanding the broader industry workforce landscape. Track and assess progress, identifying risks and implementing mitigation strategies. • Ensure thorough project closure by reviewing outcomes and confirming deliverables meet quality standards and stakeholder expectations. Evaluate project outcomes and apply continuous improvement practices, such as performance metrics and lessons learned, to enhance future initiatives. Project Management & Execution: Develop detailed project plans outlining scope, goals, timelines, resources, budgets, and risk mitigation strategies; co-ordinate cross-functional teams i.e. Comms, Finance for successful execution within scope, on time, and within budget. Engage and manage multiple stakeholders with clear communication, setting expectations, addressing concerns promptly, and building strong relationships to foster collaboration and buy-in. Use project management tools to track progress, monitor key performance indicators, and provide regular updates to leadership on milestones and potential challenges. Develop and execute change management strategies with relevant Centre of Expertise to ensure smooth transitions during organisational changes, minimising disruption and maximising colleague buy-in. Cyclical Processes: Manage cyclical processes, such as year-end procedures and talent reviews, from start to finish, collaborating with centres of expertise (COEs) to establish clear timelines, communications, and strategies for advancing outcomes. Lead the delivery of cyclical processes for the business, ensuring effective stakeholder management with People Directors and Strategic People Partners. Handle diverse and confidential information requiring extreme accuracy, independent judgement and discretion Responsible for the maintenance of all employee documentation to agreed standards and in accordance with data regulations and other legislative requirements. Qualifications & Experience Extensive experience in HR consultancy, project management, and organisational design within dynamic and innovative environments Proven track record of successfully leading strategic HR projects and initiatives that align with business strategies and drive organisational change. Able to analyse data, formulate findings, and provide data-based recommendations. • Proficiency in the full range of Microsoft Office applications (PowerPoint, Excel, Word, Outlook, and Teams). Performance management expertise Engagement and comms Workforce planning and skills taxonomy experience Workforce change - experience of large-scale, global organisational change specifically including TUPE/ Acquired Rights Directive Toolkit creation and development to upskill managers Strong foundation in employment law and extensive familiarity with HR standard methodologies related to Change and Employee Relations. Proven experience in leading change programmes connected to operating model and organisational design. Flexibility to travel when required. Degree in Human Resources, Business Administration, or a related field; advanced degree or certifications in HR or project management is desired but not mandatory. Personal Attributes Dynamic and innovative mindset, with a strong desire to lead and drive transformation within an organisation. Proactive and collaborative approach to working with cross-functional teams and stakeholders. Strong project management and interpersonal skills, capable of building relationships and fostering collaboration across the organisation. About Hiscox As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch. Diversity and Hybrid working At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We have also learned over the past few years that working life doesn't always have to be in the office, and now it is safe to do so we have introduced hybrid working to encourage a healthy work life balance. This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other. Work with amazing people and be part of a unique culture . click apply for full job details
People Solutions Consultant page is loaded People Solutions Consultant Apply locations UK, London UK, York time type Full time posted on Posted Yesterday job requisition id R Job Type: Fixed Term Build a brilliant future with Hiscox People Solutions Consultant 12mth Fixed Term Contract London OR York based - Hybrid The Role We are seeking a dynamic People Solutions Consultant to help drive and support the global business agenda. Partnering with senior business stakeholders, Centres of Expertise, Strategic People Partners, and People Directors this role will implement initiatives that align with the Hiscox 2030 strategy. In this role, you will leverage analytics to inform organisational effectiveness and ensure successful implementation through effective project management practices. You will provide essential support to group-wide strategic initiatives, contributing to a transformative journey significantly impacting the future of work at Hiscox. If you are ready to take on a new challenge and be part of a team dedicated to driving change and innovation, we encourage you to apply! About the People Team The Hiscox People Function is embarking on an inspiring and forward-thinking transformation journey to establish a colleague-centric employee value proposition (EVP) that will be delivered through a digital-first approach. Our aim is to create scalable and standardised people propositions through our Centres of Expertise (CoE) that will have a significant impact, be relevant, and focus on building Hiscox's future capabilities. Our ultimate goal is to empower colleagues to reach their full potential with the support of inspirational leaders who exemplify the Hiscox values and put the organisation at the forefront of their decision-making. We strive to become an insight-led and digitally fluent people function, that leverages data to enable informed decision-making and shape a workforce that is both customer-centric and commercially viable. We are dedicated to being a strategic partner to the business by delivering innovative HR strategies and solutions that drive business performance, high performance culture and a continuous improvement, growth mindset. Our vision is to create a collaborative and diverse workplace culture whereby Hiscox is recognised as the best place to thrive and grow your career in the insurance industry. Key Responsibilities Consultancy & Advisory Services: Act as an internal consultant, partnering with the People Function and business leaders to deliver strategic projects and cyclical activities. Utilise storytelling skills to craft presentations and reports for senior stakeholders, supporting buy-in for change initiatives. Manage multiple initiatives simultaneously, ensuring timely completion and consistent follow-through. Analyse data to generate insights to inform decision-making and workforce planning. Manage people risk and workforce health through data analysis. • Champion people solutions and products across the function and within the business. Strategic Projects: Support and advise leaders in managing organisational change and transformation, ensuring HR projects and initiatives are strategically aligned. • Design, plan, and develop people solutions using qualitative and quantitative data analysis to produce findings and recommendations. Take full ownership of key HR projects and initiatives, from conceptualisation to delivery, ensuring alignment with business priorities. Manage stakeholder relationships with Strategic People Partners and leaders to gain insights and knowledge that support project requirements. Maintain awareness of industry practices by monitoring market trends and understanding the broader industry workforce landscape. Track and assess progress, identifying risks and implementing mitigation strategies. • Ensure thorough project closure by reviewing outcomes and confirming deliverables meet quality standards and stakeholder expectations. Evaluate project outcomes and apply continuous improvement practices, such as performance metrics and lessons learned, to enhance future initiatives. Project Management & Execution: Develop detailed project plans outlining scope, goals, timelines, resources, budgets, and risk mitigation strategies; co-ordinate cross-functional teams i.e. Comms, Finance for successful execution within scope, on time, and within budget. Engage and manage multiple stakeholders with clear communication, setting expectations, addressing concerns promptly, and building strong relationships to foster collaboration and buy-in. Use project management tools to track progress, monitor key performance indicators, and provide regular updates to leadership on milestones and potential challenges. Develop and execute change management strategies with relevant Centre of Expertise to ensure smooth transitions during organisational changes, minimising disruption and maximising colleague buy-in. Cyclical Processes: Manage cyclical processes, such as year-end procedures and talent reviews, from start to finish, collaborating with centres of expertise (COEs) to establish clear timelines, communications, and strategies for advancing outcomes. Lead the delivery of cyclical processes for the business, ensuring effective stakeholder management with People Directors and Strategic People Partners. Handle diverse and confidential information requiring extreme accuracy, independent judgement and discretion Responsible for the maintenance of all employee documentation to agreed standards and in accordance with data regulations and other legislative requirements. Qualifications & Experience Extensive experience in HR consultancy, project management, and organisational design within dynamic and innovative environments Proven track record of successfully leading strategic HR projects and initiatives that align with business strategies and drive organisational change. Able to analyse data, formulate findings, and provide data-based recommendations. • Proficiency in the full range of Microsoft Office applications (PowerPoint, Excel, Word, Outlook, and Teams). Performance management expertise Engagement and comms Workforce planning and skills taxonomy experience Workforce change - experience of large-scale, global organisational change specifically including TUPE/ Acquired Rights Directive Toolkit creation and development to upskill managers Strong foundation in employment law and extensive familiarity with HR standard methodologies related to Change and Employee Relations. Proven experience in leading change programmes connected to operating model and organisational design. Flexibility to travel when required. Degree in Human Resources, Business Administration, or a related field; advanced degree or certifications in HR or project management is desired but not mandatory. Personal Attributes Dynamic and innovative mindset, with a strong desire to lead and drive transformation within an organisation. Proactive and collaborative approach to working with cross-functional teams and stakeholders. Strong project management and interpersonal skills, capable of building relationships and fostering collaboration across the organisation. About Hiscox As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch. Diversity and Hybrid working At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We have also learned over the past few years that working life doesn't always have to be in the office, and now it is safe to do so we have introduced hybrid working to encourage a healthy work life balance. This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other. Work with amazing people and be part of a unique culture . click apply for full job details
Jul 04, 2025
Full time
People Solutions Consultant page is loaded People Solutions Consultant Apply locations UK, London UK, York time type Full time posted on Posted Yesterday job requisition id R Job Type: Fixed Term Build a brilliant future with Hiscox People Solutions Consultant 12mth Fixed Term Contract London OR York based - Hybrid The Role We are seeking a dynamic People Solutions Consultant to help drive and support the global business agenda. Partnering with senior business stakeholders, Centres of Expertise, Strategic People Partners, and People Directors this role will implement initiatives that align with the Hiscox 2030 strategy. In this role, you will leverage analytics to inform organisational effectiveness and ensure successful implementation through effective project management practices. You will provide essential support to group-wide strategic initiatives, contributing to a transformative journey significantly impacting the future of work at Hiscox. If you are ready to take on a new challenge and be part of a team dedicated to driving change and innovation, we encourage you to apply! About the People Team The Hiscox People Function is embarking on an inspiring and forward-thinking transformation journey to establish a colleague-centric employee value proposition (EVP) that will be delivered through a digital-first approach. Our aim is to create scalable and standardised people propositions through our Centres of Expertise (CoE) that will have a significant impact, be relevant, and focus on building Hiscox's future capabilities. Our ultimate goal is to empower colleagues to reach their full potential with the support of inspirational leaders who exemplify the Hiscox values and put the organisation at the forefront of their decision-making. We strive to become an insight-led and digitally fluent people function, that leverages data to enable informed decision-making and shape a workforce that is both customer-centric and commercially viable. We are dedicated to being a strategic partner to the business by delivering innovative HR strategies and solutions that drive business performance, high performance culture and a continuous improvement, growth mindset. Our vision is to create a collaborative and diverse workplace culture whereby Hiscox is recognised as the best place to thrive and grow your career in the insurance industry. Key Responsibilities Consultancy & Advisory Services: Act as an internal consultant, partnering with the People Function and business leaders to deliver strategic projects and cyclical activities. Utilise storytelling skills to craft presentations and reports for senior stakeholders, supporting buy-in for change initiatives. Manage multiple initiatives simultaneously, ensuring timely completion and consistent follow-through. Analyse data to generate insights to inform decision-making and workforce planning. Manage people risk and workforce health through data analysis. • Champion people solutions and products across the function and within the business. Strategic Projects: Support and advise leaders in managing organisational change and transformation, ensuring HR projects and initiatives are strategically aligned. • Design, plan, and develop people solutions using qualitative and quantitative data analysis to produce findings and recommendations. Take full ownership of key HR projects and initiatives, from conceptualisation to delivery, ensuring alignment with business priorities. Manage stakeholder relationships with Strategic People Partners and leaders to gain insights and knowledge that support project requirements. Maintain awareness of industry practices by monitoring market trends and understanding the broader industry workforce landscape. Track and assess progress, identifying risks and implementing mitigation strategies. • Ensure thorough project closure by reviewing outcomes and confirming deliverables meet quality standards and stakeholder expectations. Evaluate project outcomes and apply continuous improvement practices, such as performance metrics and lessons learned, to enhance future initiatives. Project Management & Execution: Develop detailed project plans outlining scope, goals, timelines, resources, budgets, and risk mitigation strategies; co-ordinate cross-functional teams i.e. Comms, Finance for successful execution within scope, on time, and within budget. Engage and manage multiple stakeholders with clear communication, setting expectations, addressing concerns promptly, and building strong relationships to foster collaboration and buy-in. Use project management tools to track progress, monitor key performance indicators, and provide regular updates to leadership on milestones and potential challenges. Develop and execute change management strategies with relevant Centre of Expertise to ensure smooth transitions during organisational changes, minimising disruption and maximising colleague buy-in. Cyclical Processes: Manage cyclical processes, such as year-end procedures and talent reviews, from start to finish, collaborating with centres of expertise (COEs) to establish clear timelines, communications, and strategies for advancing outcomes. Lead the delivery of cyclical processes for the business, ensuring effective stakeholder management with People Directors and Strategic People Partners. Handle diverse and confidential information requiring extreme accuracy, independent judgement and discretion Responsible for the maintenance of all employee documentation to agreed standards and in accordance with data regulations and other legislative requirements. Qualifications & Experience Extensive experience in HR consultancy, project management, and organisational design within dynamic and innovative environments Proven track record of successfully leading strategic HR projects and initiatives that align with business strategies and drive organisational change. Able to analyse data, formulate findings, and provide data-based recommendations. • Proficiency in the full range of Microsoft Office applications (PowerPoint, Excel, Word, Outlook, and Teams). Performance management expertise Engagement and comms Workforce planning and skills taxonomy experience Workforce change - experience of large-scale, global organisational change specifically including TUPE/ Acquired Rights Directive Toolkit creation and development to upskill managers Strong foundation in employment law and extensive familiarity with HR standard methodologies related to Change and Employee Relations. Proven experience in leading change programmes connected to operating model and organisational design. Flexibility to travel when required. Degree in Human Resources, Business Administration, or a related field; advanced degree or certifications in HR or project management is desired but not mandatory. Personal Attributes Dynamic and innovative mindset, with a strong desire to lead and drive transformation within an organisation. Proactive and collaborative approach to working with cross-functional teams and stakeholders. Strong project management and interpersonal skills, capable of building relationships and fostering collaboration across the organisation. About Hiscox As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch. Diversity and Hybrid working At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We have also learned over the past few years that working life doesn't always have to be in the office, and now it is safe to do so we have introduced hybrid working to encourage a healthy work life balance. This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other. Work with amazing people and be part of a unique culture . click apply for full job details
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSE Burberry is looking for a talented Digital Customer Marketing Coordinator to join the Customer Marketing Team. You will play a key role in driving customer-centric campaigns across customer digital touchpoints. This role offers the opportunity to collaborate with cross-functional teams, optimise digital customer journeys, and contribute to data-driven marketing strategies. RESPONSIBILITIES Campaign Execution: Support the global and regional planning, briefing, and execution of marketing and CRM campaigns across websites, email, and messaging channels, ensuring consistent brand messaging. Cross-Channel Optimisation: Collaborate with the Digital Customer Marketing Manager and rest of the team to enhance customer journeys and orchestrate seamless cross-channel experiences. Regional campaign Support: Liaise with regional teams to plan and execute localised campaigns and communication plans. Email Marketing Support: Assist with email marketing production, calendar strategy, and optimisation of email campaigns. Stakeholder Collaboration: Work closely with Design, Editorial, Merchandising, and Publishing teams to execute campaigns effectively across the website and direct digital channels. Data-Driven Insights: Partner with data science teams to analyse campaign performance and translate data into actionable insights. Performance Reporting: Compile and analyse platform metrics across email and website campaigns, highlighting key learnings and insights to inform future strategies. Competitor Analysis: Monitor the digital landscape to identify trends, conduct competitor research, and uncover opportunities for innovation. PERSONAL PROFILE Digital Expertise: Proven experience in executing digital marketing campaigns, particularly across websites, email, and CRM platforms. Analytical Thinking: ability to interpret data and derive actionable marketing insights. Project Management: Excellent organisational skills with the ability to manage multiple projects in a fast-paced, deadline-driven environment. Collaboration: Strong interpersonal and communication skills, capable of influencing and building relationships across diverse teams. Detail-Oriented: High attention to detail, ensuring the accuracy and quality of marketing materials and reports. Experience: Minimum of 2 years in a digital marketing or CRM-focused role, with hands-on experience in campaign management. MEASURES OF SUCCESS FOOTER Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Job Segment: CRM, Project Manager, Merchandising, Technology, Marketing, Retail Provider Description Enabled Site provider Provider Description Enabled Third party (various)
Jul 04, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSE Burberry is looking for a talented Digital Customer Marketing Coordinator to join the Customer Marketing Team. You will play a key role in driving customer-centric campaigns across customer digital touchpoints. This role offers the opportunity to collaborate with cross-functional teams, optimise digital customer journeys, and contribute to data-driven marketing strategies. RESPONSIBILITIES Campaign Execution: Support the global and regional planning, briefing, and execution of marketing and CRM campaigns across websites, email, and messaging channels, ensuring consistent brand messaging. Cross-Channel Optimisation: Collaborate with the Digital Customer Marketing Manager and rest of the team to enhance customer journeys and orchestrate seamless cross-channel experiences. Regional campaign Support: Liaise with regional teams to plan and execute localised campaigns and communication plans. Email Marketing Support: Assist with email marketing production, calendar strategy, and optimisation of email campaigns. Stakeholder Collaboration: Work closely with Design, Editorial, Merchandising, and Publishing teams to execute campaigns effectively across the website and direct digital channels. Data-Driven Insights: Partner with data science teams to analyse campaign performance and translate data into actionable insights. Performance Reporting: Compile and analyse platform metrics across email and website campaigns, highlighting key learnings and insights to inform future strategies. Competitor Analysis: Monitor the digital landscape to identify trends, conduct competitor research, and uncover opportunities for innovation. PERSONAL PROFILE Digital Expertise: Proven experience in executing digital marketing campaigns, particularly across websites, email, and CRM platforms. Analytical Thinking: ability to interpret data and derive actionable marketing insights. Project Management: Excellent organisational skills with the ability to manage multiple projects in a fast-paced, deadline-driven environment. Collaboration: Strong interpersonal and communication skills, capable of influencing and building relationships across diverse teams. Detail-Oriented: High attention to detail, ensuring the accuracy and quality of marketing materials and reports. Experience: Minimum of 2 years in a digital marketing or CRM-focused role, with hands-on experience in campaign management. MEASURES OF SUCCESS FOOTER Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Job Segment: CRM, Project Manager, Merchandising, Technology, Marketing, Retail Provider Description Enabled Site provider Provider Description Enabled Third party (various)
Customer Success Manager, Laser Scanning, EMEA, UK based (F/M/D) UK Remote (NavVis UK Ltd.) OUR VISION When people use our technology to "bridge the gap" between the physical and digital worlds,they don'tjust capture reality - they create a new one. In this new reality, they aresmarter,more productive, more streamlined, and more creative - because they have the digitalfoundation to build the world they want to live in. That's whatNavVisoffers in all our products and services: the tools to not just map theworld asit is, but to pave the way to a better future. To forge something new. Physical ordigital, there is only one reality. Andit'sthe realityNavVisempowers people to build better. THE OPPORTUNITY Do you have what it takes to drive and maximize customer success for our unique products? As part of our Customer Experience team , you will play a pivotal role in enabling and increasing the adoption of NavVis' hardware and software within our customer base while ensuring customer success. The exciting opportunity to leverage your skills in order to equip our customers to tap into the full potential of our solutions awaits you! With a deep understanding of our reality capture system, you will oversee the customer onboarding process and support them throughout the adoption cycle to ensure they achieve the best possible results. HOW YOU WILL MAKE AN IMPACT Act as the trusted advisor for key accounts, building and maintaining strong relationships, synthesizing their business needs, and communicating these insights across internal stakeholders Conduct regular high-touch customer activities, such as calls, service reviews, and enablement sessions, to deepen engagement and ensure satisfaction Proactively identify opportunities to increase adoption, usage, or growth within assigned accounts Track and report on key account health metrics, and lead initiatives to address risks or drive improvements Communicating effectively at all levels of the organization, keeping stakeholders informed and delivering high-touch support, especially with our User Education and Support teams within the CX organization Oversee the onboarding process, ensuring smooth early adoption and guiding customers toward achieving measurable success Serve as the primary escalation point for customer issues, coordinating with internal and external teams to resolve them effectively WHAT WILL HELP YOU SUCCEED IN THE ROLE A Bachelors or Masters degree in Geosystems, Civil Engineering or Computer Science will help you easily understand our technology 4+ years of experience in B2B customer success, account management, or consulting, ideally within the technology, geospatial, or AEC industries (experience at leading industry companies is a plus) Exceptional organizational, interpersonal, and communication skills to foster strong team dynamics and build trust with both internal and external stakeholders Willingness to travel across the region to build deeper relationships and address customers' technical needs HOW WE WILL KNOW WE ARE A PERFECT MATCH Your recruiting partner for this role is Rina (she/her). You can expect to go through a screening call, and up to 4 rounds of interviews, where we would love to discover your passion and interests, introduce you to who we are and what drives us, and finally understand how we can potentially add value to each other's growth. HOW WE WILL KEEP YOU SMILING It's important to take a break from work! We offer 27 days of paid time off per year We offer flexible working hours and a remote work setup, enabling you to plan your work around your life, and not your life around work! A competitive compensation package that values the skills and experience you bring Up to 4000 EUR employee referral bonus ABOUT US NavVis is a technologically-focused, global leader in reality capture and digital factory solutions. Prominent manufacturers and laser scanning professionals from across the world trust our ground-breaking technology, which is designed to capture and share the built environment as photorealistic digital twins. More than 300 people from over 70 countries and offices spread around the globe make us a truly international and diverse place to work.With the innovation of startups and the stability of large enterprises at our core, we combine the best of both worlds. You will be part of an open culture that encourages the sharing of ideas and thrives on mutual trust, respect, and transparency. We love giving and receiving honest feedback that will empower us to continuously improve and grow in the right direction. Do you share our passion for our disruptive technology and want to be a part of our dynamic growth journey? You will get to own projects, implement innovative solutions, and be recognized for your successes! NavVis is a technologically-focused, global leader in reality capture and digital factory solutions. Prominent manufacturers and laser scanning professionals from across the world trust our ground-breaking technology, which is designed to capture and share the built environment as photorealistic digital twins. More than 300 people from over 70 countries and offices spread around the globe make us a truly international and diverse place to work.With the innovation of startups and the stability of large enterprises at our core, we combine the best of both worlds. You will be part of an open culture that encourages the sharing of ideas and thrives on mutual trust, respect, and transparency. We love giving and receiving honest feedback that will empower us to continuously improve and grow in the right direction. Do you share our passion for our disruptive technology and want to be a part of our dynamic growth journey? You will get to own projects, implement innovative solutions, and be recognized for your successes! We derive our strength from our diversity. NavVis' unwavering commitment to fostering an inclusive and diverse workplace has laid the foundation for our incredible growth. We thrive on the collective strength of our people who come from diverse backgrounds. We respect and value every experience associated with race, gender identity, sexual orientation, nationality, religion and disability. We do not discriminate on the basis of any of these, or other identities, and strongly encourage everyone to apply. Together with you, we build NavVis! If you need assistance at any stage of the recruiting process due to a disability, please reach out to your recruiting partner(s) for this position. Create a Job Alert Interested in building your career at NavVis? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Are you legally authorized to work in the country you are applying? Select Will you now or in the future require immigration sponsorship for employment visa status? Select Where are you currently located? What are your salary expectations for this role? (gross/annual) Preferred Start Date LinkedIn/Xing Profile Github profile (if applicable) Link to your Website/Portfolio (if applicable) How did you hear about this job? I confirm, that I have read the NavVis Privacy Notice for the handling of my personal data in the application process. Select NavVis has my consent to collect, store, and process my data for the purpose of considering me for employment, and for up to 180 days thereafter.
Jul 04, 2025
Full time
Customer Success Manager, Laser Scanning, EMEA, UK based (F/M/D) UK Remote (NavVis UK Ltd.) OUR VISION When people use our technology to "bridge the gap" between the physical and digital worlds,they don'tjust capture reality - they create a new one. In this new reality, they aresmarter,more productive, more streamlined, and more creative - because they have the digitalfoundation to build the world they want to live in. That's whatNavVisoffers in all our products and services: the tools to not just map theworld asit is, but to pave the way to a better future. To forge something new. Physical ordigital, there is only one reality. Andit'sthe realityNavVisempowers people to build better. THE OPPORTUNITY Do you have what it takes to drive and maximize customer success for our unique products? As part of our Customer Experience team , you will play a pivotal role in enabling and increasing the adoption of NavVis' hardware and software within our customer base while ensuring customer success. The exciting opportunity to leverage your skills in order to equip our customers to tap into the full potential of our solutions awaits you! With a deep understanding of our reality capture system, you will oversee the customer onboarding process and support them throughout the adoption cycle to ensure they achieve the best possible results. HOW YOU WILL MAKE AN IMPACT Act as the trusted advisor for key accounts, building and maintaining strong relationships, synthesizing their business needs, and communicating these insights across internal stakeholders Conduct regular high-touch customer activities, such as calls, service reviews, and enablement sessions, to deepen engagement and ensure satisfaction Proactively identify opportunities to increase adoption, usage, or growth within assigned accounts Track and report on key account health metrics, and lead initiatives to address risks or drive improvements Communicating effectively at all levels of the organization, keeping stakeholders informed and delivering high-touch support, especially with our User Education and Support teams within the CX organization Oversee the onboarding process, ensuring smooth early adoption and guiding customers toward achieving measurable success Serve as the primary escalation point for customer issues, coordinating with internal and external teams to resolve them effectively WHAT WILL HELP YOU SUCCEED IN THE ROLE A Bachelors or Masters degree in Geosystems, Civil Engineering or Computer Science will help you easily understand our technology 4+ years of experience in B2B customer success, account management, or consulting, ideally within the technology, geospatial, or AEC industries (experience at leading industry companies is a plus) Exceptional organizational, interpersonal, and communication skills to foster strong team dynamics and build trust with both internal and external stakeholders Willingness to travel across the region to build deeper relationships and address customers' technical needs HOW WE WILL KNOW WE ARE A PERFECT MATCH Your recruiting partner for this role is Rina (she/her). You can expect to go through a screening call, and up to 4 rounds of interviews, where we would love to discover your passion and interests, introduce you to who we are and what drives us, and finally understand how we can potentially add value to each other's growth. HOW WE WILL KEEP YOU SMILING It's important to take a break from work! We offer 27 days of paid time off per year We offer flexible working hours and a remote work setup, enabling you to plan your work around your life, and not your life around work! A competitive compensation package that values the skills and experience you bring Up to 4000 EUR employee referral bonus ABOUT US NavVis is a technologically-focused, global leader in reality capture and digital factory solutions. Prominent manufacturers and laser scanning professionals from across the world trust our ground-breaking technology, which is designed to capture and share the built environment as photorealistic digital twins. More than 300 people from over 70 countries and offices spread around the globe make us a truly international and diverse place to work.With the innovation of startups and the stability of large enterprises at our core, we combine the best of both worlds. You will be part of an open culture that encourages the sharing of ideas and thrives on mutual trust, respect, and transparency. We love giving and receiving honest feedback that will empower us to continuously improve and grow in the right direction. Do you share our passion for our disruptive technology and want to be a part of our dynamic growth journey? You will get to own projects, implement innovative solutions, and be recognized for your successes! NavVis is a technologically-focused, global leader in reality capture and digital factory solutions. Prominent manufacturers and laser scanning professionals from across the world trust our ground-breaking technology, which is designed to capture and share the built environment as photorealistic digital twins. More than 300 people from over 70 countries and offices spread around the globe make us a truly international and diverse place to work.With the innovation of startups and the stability of large enterprises at our core, we combine the best of both worlds. You will be part of an open culture that encourages the sharing of ideas and thrives on mutual trust, respect, and transparency. We love giving and receiving honest feedback that will empower us to continuously improve and grow in the right direction. Do you share our passion for our disruptive technology and want to be a part of our dynamic growth journey? You will get to own projects, implement innovative solutions, and be recognized for your successes! We derive our strength from our diversity. NavVis' unwavering commitment to fostering an inclusive and diverse workplace has laid the foundation for our incredible growth. We thrive on the collective strength of our people who come from diverse backgrounds. We respect and value every experience associated with race, gender identity, sexual orientation, nationality, religion and disability. We do not discriminate on the basis of any of these, or other identities, and strongly encourage everyone to apply. Together with you, we build NavVis! If you need assistance at any stage of the recruiting process due to a disability, please reach out to your recruiting partner(s) for this position. Create a Job Alert Interested in building your career at NavVis? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Are you legally authorized to work in the country you are applying? Select Will you now or in the future require immigration sponsorship for employment visa status? Select Where are you currently located? What are your salary expectations for this role? (gross/annual) Preferred Start Date LinkedIn/Xing Profile Github profile (if applicable) Link to your Website/Portfolio (if applicable) How did you hear about this job? I confirm, that I have read the NavVis Privacy Notice for the handling of my personal data in the application process. Select NavVis has my consent to collect, store, and process my data for the purpose of considering me for employment, and for up to 180 days thereafter.
Technical Specialist S3 Software Engineering Milton Keynes page is loaded Technical Specialist S3 Software Engineering Milton Keynes Apply locations Milton Keynes time type Full time posted on Posted Yesterday job requisition id Req Technical Specialist S3 Software Engineering Milton KeynesCountry: United Kingdom Interested in part-time, job-share or flexible working? We want to talk to you! Join our community. A fantastic opportunity has become available to join the Marketing Technical team as a Senior Software Engineer. The ideal candidate should have a vast experience in developing and building software solutions end to end through the whole software life cycle, high-skilled in Cloud technologies, autonomous, flexible, and committed. The difference you'll make. Programmes of work. Delivering high quality product and services to exceed customers expectation. Driving our data approach is at the heart of our transformation through the application of Cloud-Native and Open-source technologies. Discussing functional and technical solutions with the different stakeholders in the business, UX designers, architecture, and engineering managers to ensure US are refined and understood at the correct level Keeping the solutions delivered running healthy in production minimising incidents and maximising quality of service Becoming a role model and mentor to the rest of the Technical team What you'll bring. Demonstrable experience as a Full Stack SW Developer (AWS Cloud Services and Java). Understanding of microservice oriented Architecture running on PaaS infrastructure Broad experience of agile software development practices (Unit testing, Test driven development or CI/CD) Experience using GitHub, Jira, Jenkins during the development lifecycle as well as using automated tools to evaluate robustness, quality and vulnerabilities of the code developed Experience of using agile methodologies, TDD and BDD You have previous experience of supporting Production related incidents until resolution It would also be nice for you to have. Excellent understanding of The AWS services and Well-Architected framework, event-driven architecture. Adopting Agile engineering processes (Scrum/Kanban, DevOps, CI/CD, BDD/TDD test automation). Experience with SQL (Oracle, Postgres, MySQL, Aurora) and NoSQL (AWS DynamoDB, Mongo DB) Exposure to DevOps eco-system and automation tools to follow Continuous Integration lifecycle/ Experience in marketing Minimum 8 years of experience in leading class structure/hierarchy/use case design and data modelling to extend Pega framework(s) Database knowledge (PostGres & Cassandra) preferred Experience of Scrum/Agile development techniques and tools & knowledge of Project Management Methodologies, principles, and tools, as well as their integration with the related delivery methodologie What else you need to know: This role is based in Milton Keynes. We want our people to thrive at work and home, and also be able to deliver the best outcomes for our customers and to help each other develop. To support this, we offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month (pro-rata for part-time roles). If you apply for this role in this locations, it's important you consider your travelling distance, time and cost from your home to the office location. We're happy to discuss specific working patterns and arrangement within this hybrid approach during the recruitment process. There is an on-call rota for Out of Hours calls. Required to partake in this rota with the rest of the team. If you're interested in this role but with part time hours or a job-share we would still love to hear from you and discuss these. Application process If your application is successful a member of our recruitment team will be in touch. We will arrange a short call with you to learn more about you and what you are looking for from your next career move, as well as answer any questions you have about working in the Santander tech team. If both sides agree we will send your CV to the hiring manager to review. For this position, the interview process will be: 1st Stage -Interview - this will be a 1 hour face to face interview. If there's anything we can do in the recruitment process to help you achieve your best, please let us know. Inclusion At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. How we'll reward you. As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs. Eligible for a discretionary performance-related annual bonus We put 8% of salary into your pension, even if you don't contribute yourself We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer 30 days' holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year £6,000 car allowance per year Company funded individual private medical insurance Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, healthcare cash plan and health assessments Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover. Share in Santander's success by investing in our share plans As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services Learn more about our benefits and family friendly policies What to do next If this sounds like a role you're interested in, then please apply. If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through email. You can contact us at . The Santander Effect Our work touches 140 million lives every day. How? By always innovating, sharing our experiences, questioning how we do things and adapting to new challenges. As we keep reinventing ourselves for the digital age, you'll find that with us, even your smallest action will have a massive impact.
Jul 03, 2025
Full time
Technical Specialist S3 Software Engineering Milton Keynes page is loaded Technical Specialist S3 Software Engineering Milton Keynes Apply locations Milton Keynes time type Full time posted on Posted Yesterday job requisition id Req Technical Specialist S3 Software Engineering Milton KeynesCountry: United Kingdom Interested in part-time, job-share or flexible working? We want to talk to you! Join our community. A fantastic opportunity has become available to join the Marketing Technical team as a Senior Software Engineer. The ideal candidate should have a vast experience in developing and building software solutions end to end through the whole software life cycle, high-skilled in Cloud technologies, autonomous, flexible, and committed. The difference you'll make. Programmes of work. Delivering high quality product and services to exceed customers expectation. Driving our data approach is at the heart of our transformation through the application of Cloud-Native and Open-source technologies. Discussing functional and technical solutions with the different stakeholders in the business, UX designers, architecture, and engineering managers to ensure US are refined and understood at the correct level Keeping the solutions delivered running healthy in production minimising incidents and maximising quality of service Becoming a role model and mentor to the rest of the Technical team What you'll bring. Demonstrable experience as a Full Stack SW Developer (AWS Cloud Services and Java). Understanding of microservice oriented Architecture running on PaaS infrastructure Broad experience of agile software development practices (Unit testing, Test driven development or CI/CD) Experience using GitHub, Jira, Jenkins during the development lifecycle as well as using automated tools to evaluate robustness, quality and vulnerabilities of the code developed Experience of using agile methodologies, TDD and BDD You have previous experience of supporting Production related incidents until resolution It would also be nice for you to have. Excellent understanding of The AWS services and Well-Architected framework, event-driven architecture. Adopting Agile engineering processes (Scrum/Kanban, DevOps, CI/CD, BDD/TDD test automation). Experience with SQL (Oracle, Postgres, MySQL, Aurora) and NoSQL (AWS DynamoDB, Mongo DB) Exposure to DevOps eco-system and automation tools to follow Continuous Integration lifecycle/ Experience in marketing Minimum 8 years of experience in leading class structure/hierarchy/use case design and data modelling to extend Pega framework(s) Database knowledge (PostGres & Cassandra) preferred Experience of Scrum/Agile development techniques and tools & knowledge of Project Management Methodologies, principles, and tools, as well as their integration with the related delivery methodologie What else you need to know: This role is based in Milton Keynes. We want our people to thrive at work and home, and also be able to deliver the best outcomes for our customers and to help each other develop. To support this, we offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month (pro-rata for part-time roles). If you apply for this role in this locations, it's important you consider your travelling distance, time and cost from your home to the office location. We're happy to discuss specific working patterns and arrangement within this hybrid approach during the recruitment process. There is an on-call rota for Out of Hours calls. Required to partake in this rota with the rest of the team. If you're interested in this role but with part time hours or a job-share we would still love to hear from you and discuss these. Application process If your application is successful a member of our recruitment team will be in touch. We will arrange a short call with you to learn more about you and what you are looking for from your next career move, as well as answer any questions you have about working in the Santander tech team. If both sides agree we will send your CV to the hiring manager to review. For this position, the interview process will be: 1st Stage -Interview - this will be a 1 hour face to face interview. If there's anything we can do in the recruitment process to help you achieve your best, please let us know. Inclusion At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. How we'll reward you. As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs. Eligible for a discretionary performance-related annual bonus We put 8% of salary into your pension, even if you don't contribute yourself We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer 30 days' holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year £6,000 car allowance per year Company funded individual private medical insurance Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, healthcare cash plan and health assessments Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover. Share in Santander's success by investing in our share plans As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services Learn more about our benefits and family friendly policies What to do next If this sounds like a role you're interested in, then please apply. If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through email. You can contact us at . The Santander Effect Our work touches 140 million lives every day. How? By always innovating, sharing our experiences, questioning how we do things and adapting to new challenges. As we keep reinventing ourselves for the digital age, you'll find that with us, even your smallest action will have a massive impact.
PADDINGTON PARTNERSHIP
City Of Westminster, London
Reporting to our Head of Social Value, the Partnerships Manager is one of two posts leading on the strategic planning and practical delivery of volunteering and social value programmes for some of the UK's biggest household names. Key activities will include: BID Member Engagement and Governance: To meet regularly with company ESG leads to propose a structure of volunteering and social impact activity that meets company priorities and goals. Onboard new members to the Grand Union BID when they relocate to Paddington. Lead accurate reporting to company ESG contacts by updating progress in our Customer Management System (CMS) in a timely manner, holding conference calls and attending regular meetings. Draft impact reports for BID member companies and support the Head of Social Value in producing the BID's annual impact report. To support the Head of Social Value in the promotion and delivery of wellbeing, networking and social initiatives for Grand Union BID member companies. Contribute towards papers for, attending and presenting at meetings of the Grand Union BID Advisory Committee. Contribute towards financial reporting to the BID's Advisory Committee on key areas of spend, keeping track of expenditure in your portfolio. Volunteering and Social Value Programmes: To plan and oversee the day-to-day volunteering and social value programme delivery for BID company members. To match, risk assess, brief and attend the majority of volunteering activity that you organise. This may involve being out of the office and travelling between multiple community partner venues over the course of the working day. To assist volunteer teams in procuring equipment and materials for volunteering events. To ensure volunteers have a fulfilling experience and that charity and community partners benefit from the sharing of volunteer time and skills. To work closely alongside colleagues to plan and deliver large-scale multi-company volunteering events in line with national campaigns, including Earth Day, National Volunteers' Week and Silver Sunday. To task and supervise any temporary staff brought in to support the delivery of volunteering activities. To devise and deliver strategic programmes that connect our BID member companies to the local community, schools and charities. Maintain regular contact with community, charity and school partners to identify new opportunities which offer companies a breadth of experiences, utilise employees' energy, skills and talents and which meet the needs of the community and makes a meaningful difference. To engage with external stakeholders and partners regularly to promote the interests of the BID and its members. Work closely with ESG and community leads at other BIDs in Westminster and London to share best practice. Provide copy for website articles and social media content regularly to the BID's Marketing and Events Manager to promote the BID's services and achievements. Public Sector Partnerships: Expanding the suite of public sector partners involved in the BID's work, including the NHS and Westminster Council services. Building more projects with library and leisure services to tackle digital and social exclusion. Scoping projects to alleviate food and/or fuel poverty for our BID members to support. Growing our relationship with the local authority care leavers team to identify opportunities for long-term partnerships between the BID, our members and care leavers. Supporting the Head of Social Value on local community health partnerships and initiatives, including the Paddington Life Sciences social value work and local community walks. Exploring new partnerships with housing-led regeneration teams to identify strategic programmes and volunteering opportunities for our members, including at community hubs. Liaising with the Council's employment and responsible business teams to identify touchpoints and areas of strategic interest to grow the offer for Grand Union BID member companies. Person Specification We are seeking someone who is highly motivated with project management experience, partnership working and community stakeholder engagement skills. Required education and experience: Two years' relevant post qualification work experience with a degree OR five years' relevant work experience including corporate community involvement. (Essential) Experience designing and delivering community involvement programmes. (Essential) Some experience of volunteering, possibly as an employee. (Desirable) Experience of working with or representing the interests of businesses or BIDs. (Essential) Experience of working with communities and local stakeholders, with an understanding of the voluntary sector. (Essential) Experience of working on projects with local authorities, the NHS, schools and colleges would be an advantage. (Desirable) Experience of using customer relationship management systems. (Desirable) Required skills and competencies: An efficient, highly-organised, proactive team member, capable of working on multiple projects and activities, maintaining high levels of good customer service and stakeholder relationships when under pressure. (Essential) Exceptional written and verbal communication skills with ability to write creatively for a range of media and audiences. (Essential) Able to communicate professionally and confidently at a range of levels in both the public and private sectors to influence and encourage co-operation, and have the diplomacy to manage the needs of a number of different partners. (Essential) A good and persuasive communicator, with well-developed brokerage skills such as negotiation and problem solving. (Essential) Strong leadership skills. When running volunteering events you will often by working independently with volunteering teams and you will be responsible for directing groups, motivating teams and ensuring the event is a success for all involved. (Essential) You should be able to build a rapport quickly with the community and different groups of people, generating enthusiasm and motivation among volunteers at events. Able to prioritise own workload and to work to tight deadlines. (Essential) A creative planner and thinker, able to problem solve and not panic in a crisis. (Desirable) Confident user of MS365. (Essential) Awareness of equal opportunities and health and safety. (Essential) The appointment will be subject to satisfactory references and a full DBS check. The successful candidate will be required to complete level 1 safeguarding training for adults and children and emergency first aid at work with one month of commencing employment. The company will meet the costs of these. Place of Work You will be based at The Paddington Partnership's offices in Paddington in London. You will be expected to travel to visit various partners' premises as part of your daily activities, for which journey costs can be reclaimed. This is full time role that requires daily attendance in the office. Hours: Monday to Friday 9.00 a.m. to 5.00 p.m. with one hour for lunch. Occasional weekend and evening working, for which time off in lieu will be given. Holiday: 25 days per annum plus paid public holidays and Christmas closure. Employee benefits: The Paddington Partnership subscribes to an Employee Assistance Programme which you can utilise confidentially throughout your employment with us. You will be automatically enrolled on the employee pension scheme. The Paddington Partnership will contribute to your pension throughout your employment, unless you choose to opt out. Moving house day. 4pm finish on Fridays (subject to diaries). Eye test and podiatry appointment. Interest-free season ticket loan. 12 weeks maternity pay. Probationary period: A probationary period of six months will apply. How to apply: Closing date for applications: 12 noon on Monday 14 July. Interviews will take place: Friday 18 July and Wednesday 23 July. Due to the volume of applicants we regret that we may not be able to reply to those applicants who have not been short-listed.
Jul 03, 2025
Full time
Reporting to our Head of Social Value, the Partnerships Manager is one of two posts leading on the strategic planning and practical delivery of volunteering and social value programmes for some of the UK's biggest household names. Key activities will include: BID Member Engagement and Governance: To meet regularly with company ESG leads to propose a structure of volunteering and social impact activity that meets company priorities and goals. Onboard new members to the Grand Union BID when they relocate to Paddington. Lead accurate reporting to company ESG contacts by updating progress in our Customer Management System (CMS) in a timely manner, holding conference calls and attending regular meetings. Draft impact reports for BID member companies and support the Head of Social Value in producing the BID's annual impact report. To support the Head of Social Value in the promotion and delivery of wellbeing, networking and social initiatives for Grand Union BID member companies. Contribute towards papers for, attending and presenting at meetings of the Grand Union BID Advisory Committee. Contribute towards financial reporting to the BID's Advisory Committee on key areas of spend, keeping track of expenditure in your portfolio. Volunteering and Social Value Programmes: To plan and oversee the day-to-day volunteering and social value programme delivery for BID company members. To match, risk assess, brief and attend the majority of volunteering activity that you organise. This may involve being out of the office and travelling between multiple community partner venues over the course of the working day. To assist volunteer teams in procuring equipment and materials for volunteering events. To ensure volunteers have a fulfilling experience and that charity and community partners benefit from the sharing of volunteer time and skills. To work closely alongside colleagues to plan and deliver large-scale multi-company volunteering events in line with national campaigns, including Earth Day, National Volunteers' Week and Silver Sunday. To task and supervise any temporary staff brought in to support the delivery of volunteering activities. To devise and deliver strategic programmes that connect our BID member companies to the local community, schools and charities. Maintain regular contact with community, charity and school partners to identify new opportunities which offer companies a breadth of experiences, utilise employees' energy, skills and talents and which meet the needs of the community and makes a meaningful difference. To engage with external stakeholders and partners regularly to promote the interests of the BID and its members. Work closely with ESG and community leads at other BIDs in Westminster and London to share best practice. Provide copy for website articles and social media content regularly to the BID's Marketing and Events Manager to promote the BID's services and achievements. Public Sector Partnerships: Expanding the suite of public sector partners involved in the BID's work, including the NHS and Westminster Council services. Building more projects with library and leisure services to tackle digital and social exclusion. Scoping projects to alleviate food and/or fuel poverty for our BID members to support. Growing our relationship with the local authority care leavers team to identify opportunities for long-term partnerships between the BID, our members and care leavers. Supporting the Head of Social Value on local community health partnerships and initiatives, including the Paddington Life Sciences social value work and local community walks. Exploring new partnerships with housing-led regeneration teams to identify strategic programmes and volunteering opportunities for our members, including at community hubs. Liaising with the Council's employment and responsible business teams to identify touchpoints and areas of strategic interest to grow the offer for Grand Union BID member companies. Person Specification We are seeking someone who is highly motivated with project management experience, partnership working and community stakeholder engagement skills. Required education and experience: Two years' relevant post qualification work experience with a degree OR five years' relevant work experience including corporate community involvement. (Essential) Experience designing and delivering community involvement programmes. (Essential) Some experience of volunteering, possibly as an employee. (Desirable) Experience of working with or representing the interests of businesses or BIDs. (Essential) Experience of working with communities and local stakeholders, with an understanding of the voluntary sector. (Essential) Experience of working on projects with local authorities, the NHS, schools and colleges would be an advantage. (Desirable) Experience of using customer relationship management systems. (Desirable) Required skills and competencies: An efficient, highly-organised, proactive team member, capable of working on multiple projects and activities, maintaining high levels of good customer service and stakeholder relationships when under pressure. (Essential) Exceptional written and verbal communication skills with ability to write creatively for a range of media and audiences. (Essential) Able to communicate professionally and confidently at a range of levels in both the public and private sectors to influence and encourage co-operation, and have the diplomacy to manage the needs of a number of different partners. (Essential) A good and persuasive communicator, with well-developed brokerage skills such as negotiation and problem solving. (Essential) Strong leadership skills. When running volunteering events you will often by working independently with volunteering teams and you will be responsible for directing groups, motivating teams and ensuring the event is a success for all involved. (Essential) You should be able to build a rapport quickly with the community and different groups of people, generating enthusiasm and motivation among volunteers at events. Able to prioritise own workload and to work to tight deadlines. (Essential) A creative planner and thinker, able to problem solve and not panic in a crisis. (Desirable) Confident user of MS365. (Essential) Awareness of equal opportunities and health and safety. (Essential) The appointment will be subject to satisfactory references and a full DBS check. The successful candidate will be required to complete level 1 safeguarding training for adults and children and emergency first aid at work with one month of commencing employment. The company will meet the costs of these. Place of Work You will be based at The Paddington Partnership's offices in Paddington in London. You will be expected to travel to visit various partners' premises as part of your daily activities, for which journey costs can be reclaimed. This is full time role that requires daily attendance in the office. Hours: Monday to Friday 9.00 a.m. to 5.00 p.m. with one hour for lunch. Occasional weekend and evening working, for which time off in lieu will be given. Holiday: 25 days per annum plus paid public holidays and Christmas closure. Employee benefits: The Paddington Partnership subscribes to an Employee Assistance Programme which you can utilise confidentially throughout your employment with us. You will be automatically enrolled on the employee pension scheme. The Paddington Partnership will contribute to your pension throughout your employment, unless you choose to opt out. Moving house day. 4pm finish on Fridays (subject to diaries). Eye test and podiatry appointment. Interest-free season ticket loan. 12 weeks maternity pay. Probationary period: A probationary period of six months will apply. How to apply: Closing date for applications: 12 noon on Monday 14 July. Interviews will take place: Friday 18 July and Wednesday 23 July. Due to the volume of applicants we regret that we may not be able to reply to those applicants who have not been short-listed.
I'm delighted to be supporting a forward-thinking, multi-award-winning business in the professional services sector as they recruit for a Marketing Campaign Lead to join their high-performing Growth Marketing team. This is a fantastic opportunity for a motivated, detail-driven campaign marketer with strong digital skills to step into a pivotal role, where your ideas will directly influence lead generation and business growth. You'll be joining a vibrant and collaborative team where marketing plays a critical role in shaping the company's commercial success. As Marketing Campaign Lead, you'll be responsible for planning and executing high-impact lead generation and nurture campaigns across a range of channels. This is a cross-functional role, collaborating closely with sales, content, analytics, design, and marketing automation to deliver campaigns that convert. The organisation is committed to innovation and continuous learning, making this an ideal place to take your campaign management skills to the next level. Day to Day Collaborate with sales and content teams to define campaign themes, customer profiles, and buying personas. Develop and manage inbound, outreach, and nurture campaigns aligned with commercial objectives. Leverage email, web, social, and paid media channels to execute multi-touch campaigns. Own campaign scheduling, resource coordination, and content planning across departments. Create campaign toolkits and sales enablement content including crib sheets, email templates, social assets, and landing pages. Track and report on lead generation metrics, working with sales to ensure effective follow-up. Coordinate with content, design, webinar, and video teams to develop or repurpose campaign assets. Use campaign management tools (e.g. Jira, Marketo) to track tasks, report status, and meet deadlines. Ensure consistent campaign messaging across always-on brand channels such as email footers and product login pages. Deliver campaign performance insights and lead regular debrief sessions to improve future outputs. YOU? 5+ years of experience in a marketing campaign or lead generation role. Hands-on experience managing multi-channel campaigns from strategy through execution. Proficient with campaign/project management tools (e.g. Jira), and ideally with Marketo. Strong copywriting skills for email and web. Basic design capability (Adobe Suite, Canva). Familiarity with analytics tools (GA4, Excel) and CRM platforms (Salesforce). Highly organised, methodical, and capable of balancing multiple campaign workflows. Excellent communicator who thrives in cross-departmental collaboration. Creative, curious, and driven to improve campaign effectiveness through data and insights. This is a brilliant opportunity to join a supportive, growth-focused organisation where marketing is respected as a key driver of success. The team is collaborative, ambitious, and always striving for better. If you're results-focused, commercially minded, and passionate about campaign execution, you'll thrive in this dynamic environment. If you're looking for a role where your campaign experience will be valued and your career can truly accelerate, I'd love to hear from you! 49591CCR3 INDMANS
Jul 03, 2025
Full time
I'm delighted to be supporting a forward-thinking, multi-award-winning business in the professional services sector as they recruit for a Marketing Campaign Lead to join their high-performing Growth Marketing team. This is a fantastic opportunity for a motivated, detail-driven campaign marketer with strong digital skills to step into a pivotal role, where your ideas will directly influence lead generation and business growth. You'll be joining a vibrant and collaborative team where marketing plays a critical role in shaping the company's commercial success. As Marketing Campaign Lead, you'll be responsible for planning and executing high-impact lead generation and nurture campaigns across a range of channels. This is a cross-functional role, collaborating closely with sales, content, analytics, design, and marketing automation to deliver campaigns that convert. The organisation is committed to innovation and continuous learning, making this an ideal place to take your campaign management skills to the next level. Day to Day Collaborate with sales and content teams to define campaign themes, customer profiles, and buying personas. Develop and manage inbound, outreach, and nurture campaigns aligned with commercial objectives. Leverage email, web, social, and paid media channels to execute multi-touch campaigns. Own campaign scheduling, resource coordination, and content planning across departments. Create campaign toolkits and sales enablement content including crib sheets, email templates, social assets, and landing pages. Track and report on lead generation metrics, working with sales to ensure effective follow-up. Coordinate with content, design, webinar, and video teams to develop or repurpose campaign assets. Use campaign management tools (e.g. Jira, Marketo) to track tasks, report status, and meet deadlines. Ensure consistent campaign messaging across always-on brand channels such as email footers and product login pages. Deliver campaign performance insights and lead regular debrief sessions to improve future outputs. YOU? 5+ years of experience in a marketing campaign or lead generation role. Hands-on experience managing multi-channel campaigns from strategy through execution. Proficient with campaign/project management tools (e.g. Jira), and ideally with Marketo. Strong copywriting skills for email and web. Basic design capability (Adobe Suite, Canva). Familiarity with analytics tools (GA4, Excel) and CRM platforms (Salesforce). Highly organised, methodical, and capable of balancing multiple campaign workflows. Excellent communicator who thrives in cross-departmental collaboration. Creative, curious, and driven to improve campaign effectiveness through data and insights. This is a brilliant opportunity to join a supportive, growth-focused organisation where marketing is respected as a key driver of success. The team is collaborative, ambitious, and always striving for better. If you're results-focused, commercially minded, and passionate about campaign execution, you'll thrive in this dynamic environment. If you're looking for a role where your campaign experience will be valued and your career can truly accelerate, I'd love to hear from you! 49591CCR3 INDMANS
About TodayTix Group: TodayTix Group, TTG, is the global e-commerce leader for cultural experiences. Founded in 2013, TTG designs frictionless e-commerce experiences via innovative product design and industry-leading technology. Through powerful consumer matchmaking technology and our expansive portfolio of brands, including TodayTix , New York Theatre Guide , London Theatre Guide , Show-Score , Arthouse , and Secret Cinema , TTG has an intimate understanding of its millions of customers. We optimize partner relationships by providing unparalleled access to engaged audiences to generate meaningful revenue, transforming the way tickets are sold. With an ever-expanding global network of theatres, producers, and cultural institutions, frictionless technology, and vast data and insights, TTG is at the forefront of the digital transformation of culture. Life at TodayTix Group We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there's no script for what comes next. New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development. Above all, you'll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply. About the Role: TodayTix is on a mission to find a seat for everyone. We connect audiences to live entertainment experiences they'll love, making it easier, faster, and more joyful to discover and buy tickets. We're a diverse, dynamic team united by a shared love for live experiences. We foster an environment of innovation, collaboration, and continuous learning, offering unparalleled opportunities to make a meaningful impact. We're seeking a Senior Product Manager to lead our acquisition product efforts globally-someone who thrives on data, moves fast, and obsesses over what makes a user convert. In this role, you will own the user journey from first touch through to first purchase, driving improvements in conversion rate, value communication, and pricing display across our global marketplace. You'll partner closely with product managers focused on retention and lifecycle, as well as with marketing and creative teams to ensure a seamless experience across channels. This role sits at the intersection of growth, user experience, and business strategy. It's perfect for someone who combines a consumer product mindset with a sharp performance orientation-someone who's excited to experiment, iterate, and win fast. Please note: This is a full-time position and qualified candidates must be based in the greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week. Success Metrics: First-time conversion rate uplift: Increase the percentage of new users who complete a purchase within their first session or within a defined activation window (e.g., 7 days). Acquisition-driven revenue growth: Contribution of acquisition funnel optimizations to topline revenue, broken down by region. A/B test velocity and impact: Track the number of A/B tests shipped each quarter and the percentage that lead to statistically significant positive outcomes. Targets to be defined as baseline data is established. Improvement in acquisition funnel KPIs: Includes bounce rate, CTR on key landing pages, and drop-off rates across onboarding steps. User satisfaction with first-time experience, as measured by user surveys, NPS, or app store reviews (filtered by first-time users or sessions). What You'll Do: Own and optimize the acquisition funnel across the TodayTix website and app (iOS and Android). This includes category and other landing pages, PDPs and onboarding flows Identify and prioritize opportunities by using data, experimentation, and user insights to uncover pain points and drive measurable improvements across onboarding, show discovery and pricing displays. Partner closely with our performance marketing team to align on user intent, landing experience, and personalization opportunities Lead A/B testing efforts around conversion rate optimization, working closely with design, research, and data Collaborate with other TodayTix product managers to ensure smooth handoffs and holistic thinking across the customer journey Champion global thinking across markets (UK, US, Australia), adapting acquisition strategies to local needs and nuances Monitor KPIs daily, flag risks early, and build product strategies rooted in measurable impact We're Looking for Someone With: The ability to solve for global needs and make local market adaptions in digital experiences 6-8 years of product management experience at a leading consumer or e-commerce brand Clear track record of fully owning and optimizing conversion funnels, with fluency in experimentation and data analysis Strong strategic thinking, analytical and communication skills-can clearly articulate product vision, tradeoffs, and size and track business impact Experience in a global product role, including work across multiple markets Comfort working in fast-paced, highly collaborative environments with hybrid and cross-functional teams An understanding of the relationship between brand, marketing and product and how they work together to create customer engagement Good To Know: TodayTix Group takes care of our team. We're proud to offer a generous suite of benefits. Here are a few of our favourites: -Hybrid work environment (blend of in-office and at-home days) -Up to 4 weeks per year of flexible 'work from anywhere' -Generous pension match -Access to a bespoke Pension scheme -Complimentary tickets to shows and events -Employee Assistance Programme -Access to a corporate rate Vitality PMI plan -Healthcare cash plan -Season Ticket loans -Birthday off -Three months of fully paid Parental Leave -Employee Charity Donation Matching -Work From Home budget -Annual Professional Development Budget -Cycle to work scheme -Employee Referral Bonus TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs. For information on our UK Privacy policy, click here .
Jul 03, 2025
Full time
About TodayTix Group: TodayTix Group, TTG, is the global e-commerce leader for cultural experiences. Founded in 2013, TTG designs frictionless e-commerce experiences via innovative product design and industry-leading technology. Through powerful consumer matchmaking technology and our expansive portfolio of brands, including TodayTix , New York Theatre Guide , London Theatre Guide , Show-Score , Arthouse , and Secret Cinema , TTG has an intimate understanding of its millions of customers. We optimize partner relationships by providing unparalleled access to engaged audiences to generate meaningful revenue, transforming the way tickets are sold. With an ever-expanding global network of theatres, producers, and cultural institutions, frictionless technology, and vast data and insights, TTG is at the forefront of the digital transformation of culture. Life at TodayTix Group We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there's no script for what comes next. New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development. Above all, you'll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply. About the Role: TodayTix is on a mission to find a seat for everyone. We connect audiences to live entertainment experiences they'll love, making it easier, faster, and more joyful to discover and buy tickets. We're a diverse, dynamic team united by a shared love for live experiences. We foster an environment of innovation, collaboration, and continuous learning, offering unparalleled opportunities to make a meaningful impact. We're seeking a Senior Product Manager to lead our acquisition product efforts globally-someone who thrives on data, moves fast, and obsesses over what makes a user convert. In this role, you will own the user journey from first touch through to first purchase, driving improvements in conversion rate, value communication, and pricing display across our global marketplace. You'll partner closely with product managers focused on retention and lifecycle, as well as with marketing and creative teams to ensure a seamless experience across channels. This role sits at the intersection of growth, user experience, and business strategy. It's perfect for someone who combines a consumer product mindset with a sharp performance orientation-someone who's excited to experiment, iterate, and win fast. Please note: This is a full-time position and qualified candidates must be based in the greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week. Success Metrics: First-time conversion rate uplift: Increase the percentage of new users who complete a purchase within their first session or within a defined activation window (e.g., 7 days). Acquisition-driven revenue growth: Contribution of acquisition funnel optimizations to topline revenue, broken down by region. A/B test velocity and impact: Track the number of A/B tests shipped each quarter and the percentage that lead to statistically significant positive outcomes. Targets to be defined as baseline data is established. Improvement in acquisition funnel KPIs: Includes bounce rate, CTR on key landing pages, and drop-off rates across onboarding steps. User satisfaction with first-time experience, as measured by user surveys, NPS, or app store reviews (filtered by first-time users or sessions). What You'll Do: Own and optimize the acquisition funnel across the TodayTix website and app (iOS and Android). This includes category and other landing pages, PDPs and onboarding flows Identify and prioritize opportunities by using data, experimentation, and user insights to uncover pain points and drive measurable improvements across onboarding, show discovery and pricing displays. Partner closely with our performance marketing team to align on user intent, landing experience, and personalization opportunities Lead A/B testing efforts around conversion rate optimization, working closely with design, research, and data Collaborate with other TodayTix product managers to ensure smooth handoffs and holistic thinking across the customer journey Champion global thinking across markets (UK, US, Australia), adapting acquisition strategies to local needs and nuances Monitor KPIs daily, flag risks early, and build product strategies rooted in measurable impact We're Looking for Someone With: The ability to solve for global needs and make local market adaptions in digital experiences 6-8 years of product management experience at a leading consumer or e-commerce brand Clear track record of fully owning and optimizing conversion funnels, with fluency in experimentation and data analysis Strong strategic thinking, analytical and communication skills-can clearly articulate product vision, tradeoffs, and size and track business impact Experience in a global product role, including work across multiple markets Comfort working in fast-paced, highly collaborative environments with hybrid and cross-functional teams An understanding of the relationship between brand, marketing and product and how they work together to create customer engagement Good To Know: TodayTix Group takes care of our team. We're proud to offer a generous suite of benefits. Here are a few of our favourites: -Hybrid work environment (blend of in-office and at-home days) -Up to 4 weeks per year of flexible 'work from anywhere' -Generous pension match -Access to a bespoke Pension scheme -Complimentary tickets to shows and events -Employee Assistance Programme -Access to a corporate rate Vitality PMI plan -Healthcare cash plan -Season Ticket loans -Birthday off -Three months of fully paid Parental Leave -Employee Charity Donation Matching -Work From Home budget -Annual Professional Development Budget -Cycle to work scheme -Employee Referral Bonus TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs. For information on our UK Privacy policy, click here .
The Business Entity It is an exciting time to work in Global Sales Enablement and Acceleration (SEA). Every day we empower our Technical Sellers to advance their technical, sales, and professional careers. We are a global team, and our purpose is to develop our Cisco sales force. Meet the Team As a Technical Enablement Architect (TEA) within the Technical Sales Role Mastery team, you are responsible for sales, technology, architecture, and cross-architecture enablement, aligned by architecture and role to build expertise, and enable our technical sellers globally. The Technical Enablement Architect (TEA) is a sales training role responsible for coordinating the strategy, planning and execution of the training programs, learning curriculum, and the cross-functional team responsible for its execution; all around Cisco's architectures and technical sales roles. Who You'll Work With This role is a strategic collaborator and technologist, primarily working with Architecture leaders, BG and SEs. TEAs enact direction and execution to scale across various development & delivery goals and works daily in close partnership with Architecture and BE Subject Matter Experts (SMEs), Instructional Designers (ID), and Program managers on the TSRM team. The Technical Enablement Architect (TEA) will be expected to providestructure for collaboration with various Stakeholder groups (Global Field Advisory Board, VT Members, Tiger Teams, Technical Advisory Groups, Business Entities, Architectural Boards & Councils, Partner Organizations, Marketing teams, etc) and TSRM team members to jointly implement training programs that will enable technical sellers to be more effective and improve their technical selling performance. Your Impact The Technical Enablement Architect (TEA) is a strategic collaborator and technologist, primarily working with Enablement Architecture Leaders, Architecture Leaders, BG and SEs. The TEA provides enablement direction and execution support to scale across various development & delivery goals aligned with business priorities. Who You Are The successful candidate for this global role requires an ability to communicate and present at a leadership level, understand business priorities and the industry/competitive landscape, have experience in building programs and processes and leading program execution. The TEA must have knowledge of adult learning methodologies, resource curation and technical resource creation. The TEA must have technology knowledge and therefore understand competencies by architecture/domain to be able to interact with subject matter experts. Role Responsibilities - Architecture & Role Alignment: Regularly meet with Enablement Leads within Architectures, BEs, and/or Sales Enablement teams to align training initiatives with their business priorities. - Work closely with Architecture Teams, Business Entities, and subject-matter-experts as a resource for alignment of training topics and materials to meet program goals, being customer relevant, accurate and engaging - Resource Strategy: Leading to ensure the cross-functional team is working collaboratively with Instructional Designers, subject matter experts (SMEs), and Architecture Teams to continuously curate, refresh and develop technical training resources and supporting the Enablement Architecture Leader. - Supporting our mission of continuous evaluation of sales training curriculum and assessment materials relative to Cisco Business Climate (VTs, Industry, Company meetings, Earnings Calls, IMPACT Presentations, CiscoLIVE, DevNet, CX Adademy etc.) - Supporting cross-functional teams to curate, develop and maintain sales training resources, gamification, curriculum materials and assessment/exams. Consult and leverage relationships with the appropriate organizations such as Sales, BE, VT, CPOC, dCloud, etc., to achieve joint organizational and business program goals - Participate as part of global cross-functional team responsible for technology platforms enabling the Virtual Learning Experience (example: Digitally Connected Virtual Classroom technologies, Lightboard Studio, Digital Whiteboards, Webex Boards/Rooms, etc.) - Continuously strengthen your knowledge of the Cisco Portfolio, our Customer Industries, and the Competition by training yourself and reading to stay up-to-date. It is important to remain relevant and understand what Cisco sells and in the environment/industry it sells within. - Independently manage program related projects which will include creating and documenting the enablement strategy, creating and documenting the plan, and coordination skills which will include rolling up your sleeves from time to time. - Actively participate in recruiting efforts, as needed - Strong focus on Reporting Metrics and Evangelize the enablement program success stories inside / outside the program - Advance the global mission of the Global Sales Training programs by driving initiatives related to program collaboration, innovation, consistency and cultural awareness Program / Project Management:make certain a successful achievement in the execution of all projects. Collaborate with the extended team and be accountable for a well-documented plan and identification and securing of key resources to accomplish the goals of the project and or program. All projects must follow a process to analyze, define, develop, manage, implement, and evaluate to ensure the flow and timely completion of activities that deliver results. Must be willing to seek help and have open discussions to ensure success. Anticipates obstacles, barriers and or gaps that would affect the project / program success and works to continuously improve and resolve to deliver results. Works with deadlines, on or under budget, delivering on agreed expectations by gaining mutual commitment to deadlines and desired outcomes in advance of the starting of a project / program. Your Experience - The ideal candidate will have 5+ years of customer-facing sales experience and at least one year in Sales Training Program management or Adult Education/Learning experience. - Focused on customer-centricity to maximize business outcomes, an ability to teach and articulate the business and technical benefits of Cisco's solutions - High energy, enthusiastic and engaging with a global audience of learners, with varying levels of experience, from early-in-career through highly experienced MUST HAVEstrong strategic planning skills, program planning and executive communication skills - Must possess exceptional presentation and storytelling skills to bring content to life especially with executive stakeholders - Demonstrated business acumen with global perspectives - Ability to observe, participate and accurately assess technical sales development plans - Ongoing evaluation of talent and methods of assessing and measuring SE development - Collaboratively work with our on-the-job experience partners; organizations mentioned above - Ability to lead and work on cross-functional programs and projects that result in shaping the strategy, success and sustainability of the curriculum and learning experience - Must perform complex work involving a wide range of difficult problems. Must exercise self-initiative, judgment, and decision-making ability to select methods and techniques for obtaining solutions to the complex work while meeting task and work deadlines. - Must be able to work independently, with little to no instruction on routine work, but receive outcome focused goals on new assignments. Education Bachelor's degree is required or 5+ years of Industry experience. Advanced degree in Engineering, Business, Education, Instructional Technology, Organization Development, Training and Development or related field is preferred. This is a Global role, therefore, work may span various time zones from time to time. When applicable, Domestic and International travel will be required. Why Join Us : This role offers an opportunity to shape the future of technical talent development through research-driven insights. You will lead the transformation of our L&D function into a data-driven organization while contributing to the growth and success of our technical sales and engineering teams. Why Cisco? . We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you! Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise. We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that). . click apply for full job details
Jul 03, 2025
Full time
The Business Entity It is an exciting time to work in Global Sales Enablement and Acceleration (SEA). Every day we empower our Technical Sellers to advance their technical, sales, and professional careers. We are a global team, and our purpose is to develop our Cisco sales force. Meet the Team As a Technical Enablement Architect (TEA) within the Technical Sales Role Mastery team, you are responsible for sales, technology, architecture, and cross-architecture enablement, aligned by architecture and role to build expertise, and enable our technical sellers globally. The Technical Enablement Architect (TEA) is a sales training role responsible for coordinating the strategy, planning and execution of the training programs, learning curriculum, and the cross-functional team responsible for its execution; all around Cisco's architectures and technical sales roles. Who You'll Work With This role is a strategic collaborator and technologist, primarily working with Architecture leaders, BG and SEs. TEAs enact direction and execution to scale across various development & delivery goals and works daily in close partnership with Architecture and BE Subject Matter Experts (SMEs), Instructional Designers (ID), and Program managers on the TSRM team. The Technical Enablement Architect (TEA) will be expected to providestructure for collaboration with various Stakeholder groups (Global Field Advisory Board, VT Members, Tiger Teams, Technical Advisory Groups, Business Entities, Architectural Boards & Councils, Partner Organizations, Marketing teams, etc) and TSRM team members to jointly implement training programs that will enable technical sellers to be more effective and improve their technical selling performance. Your Impact The Technical Enablement Architect (TEA) is a strategic collaborator and technologist, primarily working with Enablement Architecture Leaders, Architecture Leaders, BG and SEs. The TEA provides enablement direction and execution support to scale across various development & delivery goals aligned with business priorities. Who You Are The successful candidate for this global role requires an ability to communicate and present at a leadership level, understand business priorities and the industry/competitive landscape, have experience in building programs and processes and leading program execution. The TEA must have knowledge of adult learning methodologies, resource curation and technical resource creation. The TEA must have technology knowledge and therefore understand competencies by architecture/domain to be able to interact with subject matter experts. Role Responsibilities - Architecture & Role Alignment: Regularly meet with Enablement Leads within Architectures, BEs, and/or Sales Enablement teams to align training initiatives with their business priorities. - Work closely with Architecture Teams, Business Entities, and subject-matter-experts as a resource for alignment of training topics and materials to meet program goals, being customer relevant, accurate and engaging - Resource Strategy: Leading to ensure the cross-functional team is working collaboratively with Instructional Designers, subject matter experts (SMEs), and Architecture Teams to continuously curate, refresh and develop technical training resources and supporting the Enablement Architecture Leader. - Supporting our mission of continuous evaluation of sales training curriculum and assessment materials relative to Cisco Business Climate (VTs, Industry, Company meetings, Earnings Calls, IMPACT Presentations, CiscoLIVE, DevNet, CX Adademy etc.) - Supporting cross-functional teams to curate, develop and maintain sales training resources, gamification, curriculum materials and assessment/exams. Consult and leverage relationships with the appropriate organizations such as Sales, BE, VT, CPOC, dCloud, etc., to achieve joint organizational and business program goals - Participate as part of global cross-functional team responsible for technology platforms enabling the Virtual Learning Experience (example: Digitally Connected Virtual Classroom technologies, Lightboard Studio, Digital Whiteboards, Webex Boards/Rooms, etc.) - Continuously strengthen your knowledge of the Cisco Portfolio, our Customer Industries, and the Competition by training yourself and reading to stay up-to-date. It is important to remain relevant and understand what Cisco sells and in the environment/industry it sells within. - Independently manage program related projects which will include creating and documenting the enablement strategy, creating and documenting the plan, and coordination skills which will include rolling up your sleeves from time to time. - Actively participate in recruiting efforts, as needed - Strong focus on Reporting Metrics and Evangelize the enablement program success stories inside / outside the program - Advance the global mission of the Global Sales Training programs by driving initiatives related to program collaboration, innovation, consistency and cultural awareness Program / Project Management:make certain a successful achievement in the execution of all projects. Collaborate with the extended team and be accountable for a well-documented plan and identification and securing of key resources to accomplish the goals of the project and or program. All projects must follow a process to analyze, define, develop, manage, implement, and evaluate to ensure the flow and timely completion of activities that deliver results. Must be willing to seek help and have open discussions to ensure success. Anticipates obstacles, barriers and or gaps that would affect the project / program success and works to continuously improve and resolve to deliver results. Works with deadlines, on or under budget, delivering on agreed expectations by gaining mutual commitment to deadlines and desired outcomes in advance of the starting of a project / program. Your Experience - The ideal candidate will have 5+ years of customer-facing sales experience and at least one year in Sales Training Program management or Adult Education/Learning experience. - Focused on customer-centricity to maximize business outcomes, an ability to teach and articulate the business and technical benefits of Cisco's solutions - High energy, enthusiastic and engaging with a global audience of learners, with varying levels of experience, from early-in-career through highly experienced MUST HAVEstrong strategic planning skills, program planning and executive communication skills - Must possess exceptional presentation and storytelling skills to bring content to life especially with executive stakeholders - Demonstrated business acumen with global perspectives - Ability to observe, participate and accurately assess technical sales development plans - Ongoing evaluation of talent and methods of assessing and measuring SE development - Collaboratively work with our on-the-job experience partners; organizations mentioned above - Ability to lead and work on cross-functional programs and projects that result in shaping the strategy, success and sustainability of the curriculum and learning experience - Must perform complex work involving a wide range of difficult problems. Must exercise self-initiative, judgment, and decision-making ability to select methods and techniques for obtaining solutions to the complex work while meeting task and work deadlines. - Must be able to work independently, with little to no instruction on routine work, but receive outcome focused goals on new assignments. Education Bachelor's degree is required or 5+ years of Industry experience. Advanced degree in Engineering, Business, Education, Instructional Technology, Organization Development, Training and Development or related field is preferred. This is a Global role, therefore, work may span various time zones from time to time. When applicable, Domestic and International travel will be required. Why Join Us : This role offers an opportunity to shape the future of technical talent development through research-driven insights. You will lead the transformation of our L&D function into a data-driven organization while contributing to the growth and success of our technical sales and engineering teams. Why Cisco? . We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you! Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise. We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that). . click apply for full job details
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Responsibilities Here is where you come in Our shops are at the heart of our business, and they all play a key part in their local community.As a Shop Manager, you will have full accountability for your shop's performance and play a pivotal role in making sure that we offer a warm and welcoming environment for customers to place bets, watch live sports and play gaming machines. Day-to-day, you will b e responsible for leading and developing a team of retail colleagues whilst delivering the highest possible retail standards and an excellent customer experience.You will become an expert in betting and make sure our customers enjoy our products and services responsibly.Being socially responsible is very important to us and a key part of your role will be to ensure that all our customers are betting within their means, and that our 'Think 25' policy is always followed. We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone. Skills & Experience What you'll need to succeed Be 18+ and have the right to work in the UK. Must be able to work evenings, weekends, and public holidays. Previous management experience in the betting or gambling industry Ability to build credible relationships with colleagues and customers Outstanding customer service skills and the ability to engage all customers. A passion for sports, betting and gaming is beneficial but not essential. An eagerness to learn, develop and flourish within the Betfred family. Why join a winning team? Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of. Be rewarded Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more. Monthly pension contributions: helping you prepare for your future. Enhanced maternity & paternity pay: our Betfred family works to support yours. A long-service recognition programme and life milestone rewards. A recognition scheme to earn and convert points to spend with over 700 retailers. A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching. Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests. We will provide you with access to further training and development opportunities as we are real supporters of internal progression and are always looking for people who want to develop their career. What's next? If you think you're a great fit for the role, and you want to be a part of the Betfred story, click 'Apply' and we will be in touch once we've reviewed your application. At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.
Jul 03, 2025
Full time
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Responsibilities Here is where you come in Our shops are at the heart of our business, and they all play a key part in their local community.As a Shop Manager, you will have full accountability for your shop's performance and play a pivotal role in making sure that we offer a warm and welcoming environment for customers to place bets, watch live sports and play gaming machines. Day-to-day, you will b e responsible for leading and developing a team of retail colleagues whilst delivering the highest possible retail standards and an excellent customer experience.You will become an expert in betting and make sure our customers enjoy our products and services responsibly.Being socially responsible is very important to us and a key part of your role will be to ensure that all our customers are betting within their means, and that our 'Think 25' policy is always followed. We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone. Skills & Experience What you'll need to succeed Be 18+ and have the right to work in the UK. Must be able to work evenings, weekends, and public holidays. Previous management experience in the betting or gambling industry Ability to build credible relationships with colleagues and customers Outstanding customer service skills and the ability to engage all customers. A passion for sports, betting and gaming is beneficial but not essential. An eagerness to learn, develop and flourish within the Betfred family. Why join a winning team? Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of. Be rewarded Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more. Monthly pension contributions: helping you prepare for your future. Enhanced maternity & paternity pay: our Betfred family works to support yours. A long-service recognition programme and life milestone rewards. A recognition scheme to earn and convert points to spend with over 700 retailers. A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching. Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests. We will provide you with access to further training and development opportunities as we are real supporters of internal progression and are always looking for people who want to develop their career. What's next? If you think you're a great fit for the role, and you want to be a part of the Betfred story, click 'Apply' and we will be in touch once we've reviewed your application. At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.
Senior Product Manager - Commerce We envisage the successful candidate being based in London, UK with hybrid working available. Like the sound of combining your knowledge of e-commerce products with your interest in media? Want to play a key role in the build and launch of a platform that grants Reuters' clients access to a wealth of media content and archive material, licenced globally? If so, this might be the role for you. Reuters is looking for a Senior Product Manager - Commerce to support its content marketplace, Reuters Connect. Creativity meets commerce in this innovative team, and we provide premium content from top global contributors and media partners to seamlessly license Reuters (and its content partners') media content. Reuters Connect gives our clients the ability to access all of Reuters content on a single platform - from the latest breaking news to footage in our archive dating back to 1896 - with additional content from over 100 of our global partners. We offer a wealth of text, live and non-live video, pictures, graphics and audio to both some of the world's largest media organisations as well as niche and local outlets. As we continue to evolve and develop our offering, we need a Senior Product Manager to grow Reuters Connect's commerce platform and drive the transformation of our commerce strategy, enhancing the user journey from registration to transaction and completion.You'll work closely with both engineering and design units as well as our commercial teams to develop and optimise the user experience and growth of the platform, keeping the needs of our varied customer base at the heart of everything we do. About the Role As Senior Product Manager - Commerce at Reuters,you will: Define and own Reuters Connect's product road-map, with a specific focus on enhancing conversion rates and revenue across all touchpoints, ensuring alignment with Reuters' overall business objectives. Work closely with cross-functional teams to identify, prioritize, and execute strategies that improve customer outcomes and drive significant business impact for Reuters. Perform comprehensive market research and user analysis to identify pain points and opportunities for improvement, integrating findings into product development.You'll design modular, scalable, and efficient conversion flows that enhance user experience and optimize revenue potential. Utilize experimentation and A/B testing to optimize offer and experience effectiveness across various customer cohorts. Collaborate with Sales and Commercial Policy teams to maximize revenue through strategic product decisions. Lead the execution of product initiatives by collaborating closely with engineering, analytics, and design partners, ensuring accountability for the performance and measurement of product experiences. Clearly communicate product plans and commitments to diverse internal and external stakeholders - including executive leadership - ensuring transparency and alignment.Establish and track key performance indicators (KPIs) to measure success and guide decision-making. Incorporate customer feedback and analysis into product requirements to ensure products meet customer needs and achieve business objectives. About You You're a fit for the role of Senior Product Manager - Commerce at Reuters if you have: Demonstrable product management experience, with a focus on commerce strategies and user journeys. A proven track record in optimizing commerce processes for increased sales and improved user experience. Strong analytical skills and ability to leverage data to drive decision-making. Excellent communication and leadership skills, with the ability to inspire and motivate cross-functional teams. Experience in user experience (UX) design and understanding of customer journey mapping. Familiarity with agile methodologies and experience in iterative product development. Please Note: Completed applications must be submitted by Sunday 20th July 2025. Early applications are encouraged. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on
Jul 03, 2025
Full time
Senior Product Manager - Commerce We envisage the successful candidate being based in London, UK with hybrid working available. Like the sound of combining your knowledge of e-commerce products with your interest in media? Want to play a key role in the build and launch of a platform that grants Reuters' clients access to a wealth of media content and archive material, licenced globally? If so, this might be the role for you. Reuters is looking for a Senior Product Manager - Commerce to support its content marketplace, Reuters Connect. Creativity meets commerce in this innovative team, and we provide premium content from top global contributors and media partners to seamlessly license Reuters (and its content partners') media content. Reuters Connect gives our clients the ability to access all of Reuters content on a single platform - from the latest breaking news to footage in our archive dating back to 1896 - with additional content from over 100 of our global partners. We offer a wealth of text, live and non-live video, pictures, graphics and audio to both some of the world's largest media organisations as well as niche and local outlets. As we continue to evolve and develop our offering, we need a Senior Product Manager to grow Reuters Connect's commerce platform and drive the transformation of our commerce strategy, enhancing the user journey from registration to transaction and completion.You'll work closely with both engineering and design units as well as our commercial teams to develop and optimise the user experience and growth of the platform, keeping the needs of our varied customer base at the heart of everything we do. About the Role As Senior Product Manager - Commerce at Reuters,you will: Define and own Reuters Connect's product road-map, with a specific focus on enhancing conversion rates and revenue across all touchpoints, ensuring alignment with Reuters' overall business objectives. Work closely with cross-functional teams to identify, prioritize, and execute strategies that improve customer outcomes and drive significant business impact for Reuters. Perform comprehensive market research and user analysis to identify pain points and opportunities for improvement, integrating findings into product development.You'll design modular, scalable, and efficient conversion flows that enhance user experience and optimize revenue potential. Utilize experimentation and A/B testing to optimize offer and experience effectiveness across various customer cohorts. Collaborate with Sales and Commercial Policy teams to maximize revenue through strategic product decisions. Lead the execution of product initiatives by collaborating closely with engineering, analytics, and design partners, ensuring accountability for the performance and measurement of product experiences. Clearly communicate product plans and commitments to diverse internal and external stakeholders - including executive leadership - ensuring transparency and alignment.Establish and track key performance indicators (KPIs) to measure success and guide decision-making. Incorporate customer feedback and analysis into product requirements to ensure products meet customer needs and achieve business objectives. About You You're a fit for the role of Senior Product Manager - Commerce at Reuters if you have: Demonstrable product management experience, with a focus on commerce strategies and user journeys. A proven track record in optimizing commerce processes for increased sales and improved user experience. Strong analytical skills and ability to leverage data to drive decision-making. Excellent communication and leadership skills, with the ability to inspire and motivate cross-functional teams. Experience in user experience (UX) design and understanding of customer journey mapping. Familiarity with agile methodologies and experience in iterative product development. Please Note: Completed applications must be submitted by Sunday 20th July 2025. Early applications are encouraged. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on
About Us Pizza Hut, a subsidiary of Yum! Brands, Inc. (NYSE: YUM), serves and delivers more pizzas than any other pizza company. Pizza Hut is committed to providing an easy pizza experience across all channels, including Dine-in, Take-Away, Own Delivery, Aggregators, Web and App. Founded in 1958, Pizza Hut has become the most-recognized pizza restaurant in the world, operating more than 19,000 restaurants in more than 100 countries. Together, we strive for culinary excellence and unmatched dining experiences, whether in our restaurants or at home. Job Purpose The Head of Operations, Europewill be a key leader, reporting directly to the General Managerand working closely with Pizza Hut Global Operations. This role is critical in establishing a roadmap for operational excellence, optimizing technology adoption and utilization, and building a repeatable modelthat drives the Metrics That Matter-including Guest & Team Member satisfactionand performance metrics-to lay the foundation for transaction growth. This individual will play a pivotal role in enhancing franchise capability and profitabilityby elevating the Guest & Team Member experience. The ideal candidate must bring a strong sense of accountability, urgency, and ownership, coupled with a continuous growth mindset. A proven track recordin operations, building scalable success routines, and leading high-performing teamsis essential. Job Functions Operational Leadership: Lead and execute Pizza Hut's operational strategyacross Europe, ensuring excellence at every touchpoint. Establish success routinesand processes to enhance efficiency, consistency, and customer experience. Franchise Management & Support: Guide and support franchisees in aligning with Pizza Hut's operational and brand standards. Work closely with franchise partners to drive and sustain operational improvements. Foster strong franchisee relationships, acting as a trusted advisoron operations and performance. Operational Excellence & Standards: Develop and implement SOPsto drive consistency in service, product quality, and customer experience. Monitor key metrics (speed of service, accuracy, cleanliness) to enhance performance. Improve product execution and delivery to meet brand standards. Guest Experience Enhancement: Lead initiatives to enhance guest satisfaction and service consistencyacross restaurants. Analyze guest feedback and service metrics, providing actionable improvement strategiesfor franchisees. Team Leadership & Development: Mentor and develop franchise business coaches and Ops leads, fostering a high-performance culture. Identify development opportunities to strengthen operational leadershipwithin franchise teams. Build a talent pipelinewithin both the business unit and franchise organizations. Operational Strategy & Innovation: Leverage industry trends, tools, and technologyto drive innovation and efficiency. Align operational initiatives with broader business goalsand promotional strategies. Use data-driven insightsto develop strategies for operational and customer experience improvements. Compliance & Brand Protection: Ensure strict adherence to food safety, health regulations, and brand standards. Conduct regular audits and assessments to maintain operational excellence. Financial Accountability: Support franchisees in maximizing profitabilitythrough cost control, labor efficiency, and inventory management. Analyze financial performance, providing data-driven recommendationsto optimize revenue and reduce costs. Knowledge & Skill Required Experience: A minimum of 10 years experience in operations, ideally within the QSR industry. Strong verbal and written communication skills, with the ability to flex between communicating with restaurant team members, franchise partners and cross-functional/global stakeholders. Business/Management qualification Proven adaptability to a fast-moving environment and high sense of urgency and accountability, you will need to manage multiple complex data sets and reporting deadlines simultaneously. Proven analytical skills with a keen attention to detail, accuracy and an eye toward continuous process improvement. Strong knowledge of business operations and unit economics. Franchise experience Proficiency in MS Office Suite (Excel, PowerPoint, Strong interest in food as a category with past experience in the QSR/Casual Dining Food Franchising industry. Relationship management crutial in this role. Customer-obsessed with a performance-driven and digital-first mindset. A change agent who will challenge the status quo and is emotionally intelligent. People Leadership: FBP (Franchise Business Partner) to support in cascading and embedding systems, processes and procedures Working Relationships: BMU LT (Leadership Team) PH Global (Ops, Technology, QA, FIT and Training) BMU Ops leaders Skills: Excellent project management. Sound analytical skills and commercial acumen. Organized, with the ability to prioritize time-sensitive assignments. A sense of urgency and a bias for action. Excellent interpersonal and communication skills (clear and concise in written and oral form). High work ethic. Strong relationship-building skills. Ability to work as part of a team. Influence and persuade key stakeholders. Abilities: Desire to commit to and deliver results. Passion for continuous improvement with exceptional project management, influencing, and communication skills. Ability to review and identify issues and opportunities in business processes and systems. Capability to develop and articulate reliable plans and link them to functional and business financial plans. Ability to build an environment where the organization and its people learn naturally from experiences and apply their learning to benefit the organization. Understanding of the impact of strategic and operational decisions on profitable business growth. Great organizational skills, with excellent planning and time management skills Beware of fake job postings using Yum! and/or our brand logos KFC, Pizza Hut, Taco Bell and Habit Burger & Grill on fraudulent sites. Yum! Brands only posts jobs on official career pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.
Jul 03, 2025
Full time
About Us Pizza Hut, a subsidiary of Yum! Brands, Inc. (NYSE: YUM), serves and delivers more pizzas than any other pizza company. Pizza Hut is committed to providing an easy pizza experience across all channels, including Dine-in, Take-Away, Own Delivery, Aggregators, Web and App. Founded in 1958, Pizza Hut has become the most-recognized pizza restaurant in the world, operating more than 19,000 restaurants in more than 100 countries. Together, we strive for culinary excellence and unmatched dining experiences, whether in our restaurants or at home. Job Purpose The Head of Operations, Europewill be a key leader, reporting directly to the General Managerand working closely with Pizza Hut Global Operations. This role is critical in establishing a roadmap for operational excellence, optimizing technology adoption and utilization, and building a repeatable modelthat drives the Metrics That Matter-including Guest & Team Member satisfactionand performance metrics-to lay the foundation for transaction growth. This individual will play a pivotal role in enhancing franchise capability and profitabilityby elevating the Guest & Team Member experience. The ideal candidate must bring a strong sense of accountability, urgency, and ownership, coupled with a continuous growth mindset. A proven track recordin operations, building scalable success routines, and leading high-performing teamsis essential. Job Functions Operational Leadership: Lead and execute Pizza Hut's operational strategyacross Europe, ensuring excellence at every touchpoint. Establish success routinesand processes to enhance efficiency, consistency, and customer experience. Franchise Management & Support: Guide and support franchisees in aligning with Pizza Hut's operational and brand standards. Work closely with franchise partners to drive and sustain operational improvements. Foster strong franchisee relationships, acting as a trusted advisoron operations and performance. Operational Excellence & Standards: Develop and implement SOPsto drive consistency in service, product quality, and customer experience. Monitor key metrics (speed of service, accuracy, cleanliness) to enhance performance. Improve product execution and delivery to meet brand standards. Guest Experience Enhancement: Lead initiatives to enhance guest satisfaction and service consistencyacross restaurants. Analyze guest feedback and service metrics, providing actionable improvement strategiesfor franchisees. Team Leadership & Development: Mentor and develop franchise business coaches and Ops leads, fostering a high-performance culture. Identify development opportunities to strengthen operational leadershipwithin franchise teams. Build a talent pipelinewithin both the business unit and franchise organizations. Operational Strategy & Innovation: Leverage industry trends, tools, and technologyto drive innovation and efficiency. Align operational initiatives with broader business goalsand promotional strategies. Use data-driven insightsto develop strategies for operational and customer experience improvements. Compliance & Brand Protection: Ensure strict adherence to food safety, health regulations, and brand standards. Conduct regular audits and assessments to maintain operational excellence. Financial Accountability: Support franchisees in maximizing profitabilitythrough cost control, labor efficiency, and inventory management. Analyze financial performance, providing data-driven recommendationsto optimize revenue and reduce costs. Knowledge & Skill Required Experience: A minimum of 10 years experience in operations, ideally within the QSR industry. Strong verbal and written communication skills, with the ability to flex between communicating with restaurant team members, franchise partners and cross-functional/global stakeholders. Business/Management qualification Proven adaptability to a fast-moving environment and high sense of urgency and accountability, you will need to manage multiple complex data sets and reporting deadlines simultaneously. Proven analytical skills with a keen attention to detail, accuracy and an eye toward continuous process improvement. Strong knowledge of business operations and unit economics. Franchise experience Proficiency in MS Office Suite (Excel, PowerPoint, Strong interest in food as a category with past experience in the QSR/Casual Dining Food Franchising industry. Relationship management crutial in this role. Customer-obsessed with a performance-driven and digital-first mindset. A change agent who will challenge the status quo and is emotionally intelligent. People Leadership: FBP (Franchise Business Partner) to support in cascading and embedding systems, processes and procedures Working Relationships: BMU LT (Leadership Team) PH Global (Ops, Technology, QA, FIT and Training) BMU Ops leaders Skills: Excellent project management. Sound analytical skills and commercial acumen. Organized, with the ability to prioritize time-sensitive assignments. A sense of urgency and a bias for action. Excellent interpersonal and communication skills (clear and concise in written and oral form). High work ethic. Strong relationship-building skills. Ability to work as part of a team. Influence and persuade key stakeholders. Abilities: Desire to commit to and deliver results. Passion for continuous improvement with exceptional project management, influencing, and communication skills. Ability to review and identify issues and opportunities in business processes and systems. Capability to develop and articulate reliable plans and link them to functional and business financial plans. Ability to build an environment where the organization and its people learn naturally from experiences and apply their learning to benefit the organization. Understanding of the impact of strategic and operational decisions on profitable business growth. Great organizational skills, with excellent planning and time management skills Beware of fake job postings using Yum! and/or our brand logos KFC, Pizza Hut, Taco Bell and Habit Burger & Grill on fraudulent sites. Yum! Brands only posts jobs on official career pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.
Tesco is a values-led business and we are committed to building a better Tesco and to support our colleagues in Serving Ireland's Shoppers a Little Better Everyday. We aspire to create an emotional connection with our customers and colleagues and to help to make their lives more manageable and enjoyable. Tesco Ireland is committed to developing individuals' talents and supporting professional development as a dynamic business that values people with strong leadership skills and an entrepreneurial attitude. THE ROLE Tesco Ireland is currently seeking to appoint a Line Manager who will have responsibility for supporting and leading a department and a team of people to deliver the best shopping trip for our customers. This role will report to the Deputy Manager and will ensure that we are serving Irelands shoppers a little better every day. You will be responsible for: Creating an inspiring and welcoming environment for my colleagues and customers Be responsible for the store when the Store Manager/Deputy Manager are not present Ensure that my team are fully trained and validated in their role Creating an environment of two-way communication, inspiring a culture of trust Coaching and managing colleagues to enable them to deliver their daily priorities and be in the right place at the right time to enable them to deliver our customers' needs Review reports and systems to enable you to deliver the right improvements for customers and colleagues Driving a culture of zero food waste, managing date codes and making sure no food suitable for human consumption goes to waste Recruiting the best colleagues for our team, selecting those passionate about our customers Understanding the cleaning specifications for your store and ensuring that the plan is delivered through your team and by leading by example Manage stock control activities, warehouse layout and processes to ensure all colleagues can complete their routines right first time. Root causing any incorrect prices, overcharges, refunds and label routines to ensure customers are charged the correct price at all times. Manage the front-end operation to ensure that customers do not queue Recognise when colleagues give great service and give feedback where necessary in relation to poor colleagues not giving great service. You will need: For the 'Line Manager' role you have a demonstrated track record of: o Being passionate about delivering the right way for customers and colleagues o Being adaptable and agile in your thinking o Delivering key objectives in a fast-paced environment o Being the 'Go To' person for all queries for your department o Shaping and influencing at the most senior level o Previous retail management experience in a similar role is preferred What's in it for you: We offer excellent benefits that help make Tesco a great place to work. These include but aren't limited to: Competitive Salary from €37,500 Bonus Scheme Colleague Clubcard offering 10% discount across stores and online, with 15% discount weekends once a month (Friday to Sunday), and 20% off twice a year. There is also 20% off F&F clothing, all year long, these various discounts can be extended to a family member with a 2nd Clubcard available. Life Assurance Pension Scheme Save As You Earn Scheme Paid Family Leave Bike to Work Long Service Awards Commuter Scheme Wellbeing Initiatives Entry requirements and rules of the scheme apply About us: Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco. We have recently announced that we will be moving towards a more blended working week - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you. NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit Search again Position Position Cart Save search Save this search and get email alerts for jobs matching your selections. If you're in the job market, it can be a worrying time with the turmoil caused by the pandemic. Youshould be registering with consultants you can trust. We can't guarantee our ability to help you, butwe can guarantee to safeguard your details. If we get in touch with you it's because there's a role weneed to discuss. If we don't, then we'll keep your details live pending future positions. RHR has specialist teams in most sectors, from manufacturing to hospitality and from public sectorthrough to retail. We recruit managers and professionals in a wide range of functions, specifically,general management, digital marketing, HR, finance, procurement and supply chain. We have tradedfor over 30 years and have an enviable reputation for delivery, honesty and integrity.
Jul 02, 2025
Full time
Tesco is a values-led business and we are committed to building a better Tesco and to support our colleagues in Serving Ireland's Shoppers a Little Better Everyday. We aspire to create an emotional connection with our customers and colleagues and to help to make their lives more manageable and enjoyable. Tesco Ireland is committed to developing individuals' talents and supporting professional development as a dynamic business that values people with strong leadership skills and an entrepreneurial attitude. THE ROLE Tesco Ireland is currently seeking to appoint a Line Manager who will have responsibility for supporting and leading a department and a team of people to deliver the best shopping trip for our customers. This role will report to the Deputy Manager and will ensure that we are serving Irelands shoppers a little better every day. You will be responsible for: Creating an inspiring and welcoming environment for my colleagues and customers Be responsible for the store when the Store Manager/Deputy Manager are not present Ensure that my team are fully trained and validated in their role Creating an environment of two-way communication, inspiring a culture of trust Coaching and managing colleagues to enable them to deliver their daily priorities and be in the right place at the right time to enable them to deliver our customers' needs Review reports and systems to enable you to deliver the right improvements for customers and colleagues Driving a culture of zero food waste, managing date codes and making sure no food suitable for human consumption goes to waste Recruiting the best colleagues for our team, selecting those passionate about our customers Understanding the cleaning specifications for your store and ensuring that the plan is delivered through your team and by leading by example Manage stock control activities, warehouse layout and processes to ensure all colleagues can complete their routines right first time. Root causing any incorrect prices, overcharges, refunds and label routines to ensure customers are charged the correct price at all times. Manage the front-end operation to ensure that customers do not queue Recognise when colleagues give great service and give feedback where necessary in relation to poor colleagues not giving great service. You will need: For the 'Line Manager' role you have a demonstrated track record of: o Being passionate about delivering the right way for customers and colleagues o Being adaptable and agile in your thinking o Delivering key objectives in a fast-paced environment o Being the 'Go To' person for all queries for your department o Shaping and influencing at the most senior level o Previous retail management experience in a similar role is preferred What's in it for you: We offer excellent benefits that help make Tesco a great place to work. These include but aren't limited to: Competitive Salary from €37,500 Bonus Scheme Colleague Clubcard offering 10% discount across stores and online, with 15% discount weekends once a month (Friday to Sunday), and 20% off twice a year. There is also 20% off F&F clothing, all year long, these various discounts can be extended to a family member with a 2nd Clubcard available. Life Assurance Pension Scheme Save As You Earn Scheme Paid Family Leave Bike to Work Long Service Awards Commuter Scheme Wellbeing Initiatives Entry requirements and rules of the scheme apply About us: Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco. We have recently announced that we will be moving towards a more blended working week - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you. NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit Search again Position Position Cart Save search Save this search and get email alerts for jobs matching your selections. If you're in the job market, it can be a worrying time with the turmoil caused by the pandemic. Youshould be registering with consultants you can trust. We can't guarantee our ability to help you, butwe can guarantee to safeguard your details. If we get in touch with you it's because there's a role weneed to discuss. If we don't, then we'll keep your details live pending future positions. RHR has specialist teams in most sectors, from manufacturing to hospitality and from public sectorthrough to retail. We recruit managers and professionals in a wide range of functions, specifically,general management, digital marketing, HR, finance, procurement and supply chain. We have tradedfor over 30 years and have an enviable reputation for delivery, honesty and integrity.
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Supply Chain Transformation Manager (Modelling & Data) Function: Procurement and Supply Chain Unit: Finance & Business Services Location: 1 Braham Street, London, United Kingdom Salary: Attractive salary & benefits Locations considered: Birmingham, London & Milton Keynes Our hybrid working means in this role you are required to be in the office 3 days per week with the option of working from a place of your choice 2 days per week The BT supply chain team manage all logistics activities on behalf of the BT Group business units, including Openreach, EE / Consumer, Networks and Business. With our 300+ fleet of vehicles, we ensure that end-customers, engineers and contractors receive their products, equipment and materials, on time and in full. Our network consists of 3 national warehouses, 11 transport hubs, 65 forward stock locations and 100s of delivery points. Travelling the length and breadth of the UK, we focus on the on time delivery of our products and the safety of our people. In this role, you will have responsibility for executing and coordinating a range of workstreams within the BT supply chain team, in alignment with the overall BT strategy and contractual requirements. Supply chain/Logistics experience will be key. What you'll be doing • Identify / design / define the physical network, processes and technologies we need to support the BT group business units now and for the future. • Use data and modelling skills to construct, test and successfully road map the long term strategy of the pan-BT supply chain structure. • Deploy the BT group supply chain, future operating model for a two to ten year outlook. • Lead the delivery of multiple projects, with a hands on, self-driven approach to manage governance of projects executed by cross-functional team members and stakeholders. • Define, document and execute projects, agreeing and reviewing project approach, engagement and communications plans, and quality and performance criteria with project partners and stakeholders. • Proactively identify and manage risk through regular assessment and diligent execution of controls and mitigations. • Mentor and nurture other members of the supply chain team to help improve the team's abilities by acting as a technical expert in your field. The skills and experience you'll need • Python/SQL/Excel/Qlik: Proficiency in the use of SQL programming languages to manipulate large volumes of data to complete detailed analysis. • An analytical mindset, with a proven track record of both fact and data based approach to operational improvement. • Collaborative working: Work with the wider supply chain strategy team to understand the key drivers and deliver solutions to improve performance. • Recent firsthand experience working in a supply chain and logistics unit, with an understanding of the required standards for conceptual logistics and warehouse modelling. • Excellent experience with data modelling, data analytics, and business intelligence. • Experience in delivering organisational transformational projects and programmes, business case development, governance and assurance. • Excellent communication skills including high level stakeholder management in the form of written and oral comms to all levels. • Self-driven, able to work well alone and as part of a virtual team. • The ability to work in a fast-paced and complex environment. Benefits of Working for BT: • A competitive starting salary embedded in a comprehensive total rewards package, including a 10% on-target bonus. • Pension plan: Contribute 5%, and BT will contribute 10%. • Generous annual leave: 25 days (plus bank holidays), increasing with service. • Inclusive family leave policies: 18 weeks' paid leave, and up to two weeks' paid leave for carers, regardless of family structure. • A wide range of flexible benefits, including cycle-to-work, private healthcare, season ticket loans, and retail discounts, including our BT shop. • World-class training and development opportunities in an inclusive environment. • Discounted broadband, mobile, and TV packages, including Discovery+ and TNT Sports. Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best. About us BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Jul 02, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Supply Chain Transformation Manager (Modelling & Data) Function: Procurement and Supply Chain Unit: Finance & Business Services Location: 1 Braham Street, London, United Kingdom Salary: Attractive salary & benefits Locations considered: Birmingham, London & Milton Keynes Our hybrid working means in this role you are required to be in the office 3 days per week with the option of working from a place of your choice 2 days per week The BT supply chain team manage all logistics activities on behalf of the BT Group business units, including Openreach, EE / Consumer, Networks and Business. With our 300+ fleet of vehicles, we ensure that end-customers, engineers and contractors receive their products, equipment and materials, on time and in full. Our network consists of 3 national warehouses, 11 transport hubs, 65 forward stock locations and 100s of delivery points. Travelling the length and breadth of the UK, we focus on the on time delivery of our products and the safety of our people. In this role, you will have responsibility for executing and coordinating a range of workstreams within the BT supply chain team, in alignment with the overall BT strategy and contractual requirements. Supply chain/Logistics experience will be key. What you'll be doing • Identify / design / define the physical network, processes and technologies we need to support the BT group business units now and for the future. • Use data and modelling skills to construct, test and successfully road map the long term strategy of the pan-BT supply chain structure. • Deploy the BT group supply chain, future operating model for a two to ten year outlook. • Lead the delivery of multiple projects, with a hands on, self-driven approach to manage governance of projects executed by cross-functional team members and stakeholders. • Define, document and execute projects, agreeing and reviewing project approach, engagement and communications plans, and quality and performance criteria with project partners and stakeholders. • Proactively identify and manage risk through regular assessment and diligent execution of controls and mitigations. • Mentor and nurture other members of the supply chain team to help improve the team's abilities by acting as a technical expert in your field. The skills and experience you'll need • Python/SQL/Excel/Qlik: Proficiency in the use of SQL programming languages to manipulate large volumes of data to complete detailed analysis. • An analytical mindset, with a proven track record of both fact and data based approach to operational improvement. • Collaborative working: Work with the wider supply chain strategy team to understand the key drivers and deliver solutions to improve performance. • Recent firsthand experience working in a supply chain and logistics unit, with an understanding of the required standards for conceptual logistics and warehouse modelling. • Excellent experience with data modelling, data analytics, and business intelligence. • Experience in delivering organisational transformational projects and programmes, business case development, governance and assurance. • Excellent communication skills including high level stakeholder management in the form of written and oral comms to all levels. • Self-driven, able to work well alone and as part of a virtual team. • The ability to work in a fast-paced and complex environment. Benefits of Working for BT: • A competitive starting salary embedded in a comprehensive total rewards package, including a 10% on-target bonus. • Pension plan: Contribute 5%, and BT will contribute 10%. • Generous annual leave: 25 days (plus bank holidays), increasing with service. • Inclusive family leave policies: 18 weeks' paid leave, and up to two weeks' paid leave for carers, regardless of family structure. • A wide range of flexible benefits, including cycle-to-work, private healthcare, season ticket loans, and retail discounts, including our BT shop. • World-class training and development opportunities in an inclusive environment. • Discounted broadband, mobile, and TV packages, including Discovery+ and TNT Sports. Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best. About us BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
