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customer success manager account manager
St Giles Hospice
Legacy Manager
St Giles Hospice
Contract type Permanent Location Whittington with some flexibility for remote working Hours Part time (22.5 hours per week) with flexibility to work evenings and weekends when required Annual salary E1 £39,224.42 to E3 £46,068.16 - Pro rata for part time hours. Last day to apply 29/03/2026 Reporting to the Fundraising Development Manager, the Legacy Manager is responsible for leading and delivering the long term growth strategy for legacy income at St Giles Hospice. The post holder will develop and implement a sustainable and scalable legacy programme that increases the number of legacy pledgers, strengthens the future pipeline of legacy gifts and delivers consistent income growth aligned to organisational objectives. The role will own the legacy value proposition, marketing strategy and support journey from initial engagement through to pledge stewardship. The post holder will champion a culture of legacy giving across the organisation and position leaving a gift in a Will as a meaningful and natural way to support St Giles Hospice. In partnership with the Fundraising Administration team, the Legacy Manager will ensure legacy gifts are managed professionally and compliantly, with strong forecasting, reporting and internal oversight. Knowledge and experience Essential Experience of working within the third sector or a values led organisation Demonstrable experience of legacy fundraising or transferable experience within a strategic income stream with clear growth accountability Proven experience of delivering income growth against agreed targets and KPIs Experience of developing and implementing strategic plans Experience of managing budgets, financial planning and reporting with commentary on variances Experience of working collaboratively with marketing and data teams to develop insight led campaigns Track record of successfully managing and developing relationships with individual supporters, customers or professional partners Experience of analysing and interpreting data to inform decision making and maximise return on investment Knowledge of the regulatory environment for fundraising from individuals including data protection, Gift Aid and Fundraising Codes of Practice and regulation Experience of project management including budget setting and performance monitoring Desirable Specific experience in legacy fundraising within a charity setting Experience of developing and delivering a legacy marketing strategy Experience of working with professional advisers such as solicitors or will writers Experience of contributing to senior leadership or board level reporting Experience using Donorflex or a similar CRM database Values Exhibits our hospice values and behaviours Skills Ability to think strategically and translate long term vision into operational delivery Strong analytical skills with the ability to interpret financial and performance data and forecast future income Excellent written communication skills with the ability to create compelling and sensitive legacy messaging Excellent interpersonal and influencing skills Ability to build and maintain strong internal and external partnerships Confident presenting to a range of audiences including professional partners and senior stakeholders Ability to prioritise and manage competing deadlines Strong organisational and diary management skills Computer literate with experience of CRM systems Ability to understand when issues need escalation Ability to maintain confidentiality Ability to work effectively as part of a team Resilience when working towards ambitious targets Personal Attributes Empathetic and emotionally intelligent Proactive and growth focused Commercially aware and results driven Collaborative and supportive Ambassador for St Giles Hospice Able to work under pressure Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: This post is subject to a Disclose and Barring Service (DBS) check. We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Mar 17, 2026
Full time
Contract type Permanent Location Whittington with some flexibility for remote working Hours Part time (22.5 hours per week) with flexibility to work evenings and weekends when required Annual salary E1 £39,224.42 to E3 £46,068.16 - Pro rata for part time hours. Last day to apply 29/03/2026 Reporting to the Fundraising Development Manager, the Legacy Manager is responsible for leading and delivering the long term growth strategy for legacy income at St Giles Hospice. The post holder will develop and implement a sustainable and scalable legacy programme that increases the number of legacy pledgers, strengthens the future pipeline of legacy gifts and delivers consistent income growth aligned to organisational objectives. The role will own the legacy value proposition, marketing strategy and support journey from initial engagement through to pledge stewardship. The post holder will champion a culture of legacy giving across the organisation and position leaving a gift in a Will as a meaningful and natural way to support St Giles Hospice. In partnership with the Fundraising Administration team, the Legacy Manager will ensure legacy gifts are managed professionally and compliantly, with strong forecasting, reporting and internal oversight. Knowledge and experience Essential Experience of working within the third sector or a values led organisation Demonstrable experience of legacy fundraising or transferable experience within a strategic income stream with clear growth accountability Proven experience of delivering income growth against agreed targets and KPIs Experience of developing and implementing strategic plans Experience of managing budgets, financial planning and reporting with commentary on variances Experience of working collaboratively with marketing and data teams to develop insight led campaigns Track record of successfully managing and developing relationships with individual supporters, customers or professional partners Experience of analysing and interpreting data to inform decision making and maximise return on investment Knowledge of the regulatory environment for fundraising from individuals including data protection, Gift Aid and Fundraising Codes of Practice and regulation Experience of project management including budget setting and performance monitoring Desirable Specific experience in legacy fundraising within a charity setting Experience of developing and delivering a legacy marketing strategy Experience of working with professional advisers such as solicitors or will writers Experience of contributing to senior leadership or board level reporting Experience using Donorflex or a similar CRM database Values Exhibits our hospice values and behaviours Skills Ability to think strategically and translate long term vision into operational delivery Strong analytical skills with the ability to interpret financial and performance data and forecast future income Excellent written communication skills with the ability to create compelling and sensitive legacy messaging Excellent interpersonal and influencing skills Ability to build and maintain strong internal and external partnerships Confident presenting to a range of audiences including professional partners and senior stakeholders Ability to prioritise and manage competing deadlines Strong organisational and diary management skills Computer literate with experience of CRM systems Ability to understand when issues need escalation Ability to maintain confidentiality Ability to work effectively as part of a team Resilience when working towards ambitious targets Personal Attributes Empathetic and emotionally intelligent Proactive and growth focused Commercially aware and results driven Collaborative and supportive Ambassador for St Giles Hospice Able to work under pressure Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: This post is subject to a Disclose and Barring Service (DBS) check. We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Accenture
Associate Planning Director- Social and Creator
Accenture
Position: Associate Planning Director- Social and CreatorLocation: LondonCareer Level: Associate ManagerAccenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: songAs a team TMW is a leading integrated creative and communications agency, based across London and Bristol. Proudly wired differently, we believe that the best ideas work everywhere. We combine standout creativity with end-to-end connectivity to create ideas that move people in every channel.As an Associate Planning Director We're looking for an Associate Strategy Director for Social & Creator to support the increase in earned-first briefs across our department and the agency. You will help deliver standout thinking and earned-first creative work that connects with audiences across social, Creator, PR, and integrated channels. We're looking for someone with a passion for social culture, creativity, and strategic excellence -who's able to inspire teams, spot opportunities and drive cultural cut-through across the agency. Whilst this role will span a range of clients, the focus clients will be within the Government roster, specifically leading the Creator Strategy for stand-alone and Integrated work streams. Responsibilities Lead social and creator strategic response to briefs across key earned-first and integrated accounts, ensuring work is culturally relevant, insight-driven, and creatively inspiring. Champion the integration of social-first thinking across the agency and our partners - collaborating with planners, creatives, and client teams to elevate our strategic product. Be client facing and able to confidently identify, present and justify strategic recommendations and work with clients to establish benchmarks. Prepare creative briefs, develop Creator briefings and lead the team to activate against your recommendations and approach. Support in new business pitches where needed. Inspire the team, planners, strategists across the agency and our clients, with Social & Creator expertise and thought leadership. Be on the pulse with Creator and Social trends and talent. Collaborate with the Human Understanding Lab to ensure our work is grounded in behavioural science and human insight, identifying opportunities Drive commercial success for TMW by working with senior team to unlock opportunities across existing and net new clients.
Mar 17, 2026
Full time
Position: Associate Planning Director- Social and CreatorLocation: LondonCareer Level: Associate ManagerAccenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: songAs a team TMW is a leading integrated creative and communications agency, based across London and Bristol. Proudly wired differently, we believe that the best ideas work everywhere. We combine standout creativity with end-to-end connectivity to create ideas that move people in every channel.As an Associate Planning Director We're looking for an Associate Strategy Director for Social & Creator to support the increase in earned-first briefs across our department and the agency. You will help deliver standout thinking and earned-first creative work that connects with audiences across social, Creator, PR, and integrated channels. We're looking for someone with a passion for social culture, creativity, and strategic excellence -who's able to inspire teams, spot opportunities and drive cultural cut-through across the agency. Whilst this role will span a range of clients, the focus clients will be within the Government roster, specifically leading the Creator Strategy for stand-alone and Integrated work streams. Responsibilities Lead social and creator strategic response to briefs across key earned-first and integrated accounts, ensuring work is culturally relevant, insight-driven, and creatively inspiring. Champion the integration of social-first thinking across the agency and our partners - collaborating with planners, creatives, and client teams to elevate our strategic product. Be client facing and able to confidently identify, present and justify strategic recommendations and work with clients to establish benchmarks. Prepare creative briefs, develop Creator briefings and lead the team to activate against your recommendations and approach. Support in new business pitches where needed. Inspire the team, planners, strategists across the agency and our clients, with Social & Creator expertise and thought leadership. Be on the pulse with Creator and Social trends and talent. Collaborate with the Human Understanding Lab to ensure our work is grounded in behavioural science and human insight, identifying opportunities Drive commercial success for TMW by working with senior team to unlock opportunities across existing and net new clients.
Operations and Logistics Manager - Capability Deployment - (FTC)
Rolls-Royce PLC
Operations and Logistics Manager - Capability Deployment - (FTC)Rolls Royce# Operations and Logistics Manager - Capability Deployment - (FTC) Full time Professionals Supply Chain Planning & Control Derby, United Kingdom Posted today Job Description Operations and Logistics Manager - Capability Deployment - (FTC) Full Time - 1-year Fixed Term Contract Derby/ HybridAt Rolls Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.By joining Rolls Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. Position Summary A unique and exciting opportunity has arisen for an Operations and Logistics Manager to support the industrialisation of existing and future On-Wing maintenance capabilities across the global Civil Large Engine fleet. The role is within the On-Wing Operations team, based in Derby, UK which is part of the Aftermarket Operations business.The On-Wing Operations team is responsible for supporting the entire Civil Aerospace fleet using real time data and information to support the 24/7 Services Control Centre, as well as providing spare parts and spare engines and on-wing services to our global customers. Simply put, we are the team that keep the engines flying.Over recent years, a number of innovative capabilities have been developed to support the fleet via maintenance and inspection activities; for example, the AeroJetVac core washing system and the Intelligent Borescope capability. These capabilities need to be scaled-up and deployed across the global network to meet the requirements of our Airline customers, maximise the time on-wing for the fleet and minimise the load on our congested Off-Wing network.The primary responsibility of the role will be to enable the operational readiness of the capabilities - this means planning and executing the deployment of hardware into the required global centres (including physical shipment and commercial coverage), ensuring that operational personnel are trained and competent and work instructions are available, forecasting the load and capacity, ensuring regulatory and customer approvals are in place. And of course, this needs to be delivered as effectively and quickly as possible to maximise the business benefit to Rolls Royce.In summary there are some fantastic capabilities and services being developed in On-Wing Operations that will have enormous benefits to our customers and our business. We are therefore looking for high calibre, driven and enthusiastic individuals to join the challenge of transforming the On-Wing capabilities across Civil Aerospace. Key Responsibilities Lead the operational deployment of new and existing On-Wing maintenance capabilities across the global Civil Aerospace network, ensuring readiness to support the large engine fleet and maximise time on-wing for customers. Plan and coordinate the global rollout of specialist equipment and tooling, including logistics, shipment, commercial coverage and infrastructure readiness across international service locations. Work cross-functionally with engineering, operations, training and regulatory teams to ensure personnel capability, competency frameworks and technical work instructions are established and embedded. Forecast operational demand, load and capacity requirements to ensure effective deployment of capabilities while supporting fleet availability and minimising pressure on off-wing maintenance facilities. Ensure all operational activities meet regulatory, safety and customer compliance requirements, securing necessary approvals prior to capability deployment. Drive continuous improvement in aftermarket service delivery by scaling innovative maintenance solutions that enhance operational efficiency and customer outcomes. Act as a key interface between global operations, service centres and programme stakeholders to ensure successful implementation and long-term sustainability of new On-Wing services. Key Experience & Qualifications (Preferred): Experience in Operations, Supply Chain or Project Delivery roles. Strong project co-ordination skills, able to manage multiple deliverables and stakeholders. Excellent communication and relationship building skills across technical and non-technical skills. Analytical and problem-solving mindset; confident using data to support recommendations. Comfortable working in a fast paced, global environment with changing priorities. Working knowledge of Overhaul, MRO and Vendor Operations is desirable. Regional Benefits: Work in a safety-first environment where doing the right thing and keeping it simple are core principles. Join a culture that values making a real difference through your work. Develop your career as a mid-career professional blending technical expertise with strong personal qualities. Thrive in a role that encourages integrity, accountability, resilience, and curiosity. Collaborate and build relationships in a team-focused environment while also working independently. Take initiative, lead, and make smart decisions with confidence and support. Grow through continuous learning, openness to improvement, and exposure to challenging opportunities.Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.Rolls Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Supply Chain Planning & Control Posting Date 06 Mar 2026; 00:03 Posting End Date 20 Mar 2026
Mar 17, 2026
Full time
Operations and Logistics Manager - Capability Deployment - (FTC)Rolls Royce# Operations and Logistics Manager - Capability Deployment - (FTC) Full time Professionals Supply Chain Planning & Control Derby, United Kingdom Posted today Job Description Operations and Logistics Manager - Capability Deployment - (FTC) Full Time - 1-year Fixed Term Contract Derby/ HybridAt Rolls Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.By joining Rolls Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. Position Summary A unique and exciting opportunity has arisen for an Operations and Logistics Manager to support the industrialisation of existing and future On-Wing maintenance capabilities across the global Civil Large Engine fleet. The role is within the On-Wing Operations team, based in Derby, UK which is part of the Aftermarket Operations business.The On-Wing Operations team is responsible for supporting the entire Civil Aerospace fleet using real time data and information to support the 24/7 Services Control Centre, as well as providing spare parts and spare engines and on-wing services to our global customers. Simply put, we are the team that keep the engines flying.Over recent years, a number of innovative capabilities have been developed to support the fleet via maintenance and inspection activities; for example, the AeroJetVac core washing system and the Intelligent Borescope capability. These capabilities need to be scaled-up and deployed across the global network to meet the requirements of our Airline customers, maximise the time on-wing for the fleet and minimise the load on our congested Off-Wing network.The primary responsibility of the role will be to enable the operational readiness of the capabilities - this means planning and executing the deployment of hardware into the required global centres (including physical shipment and commercial coverage), ensuring that operational personnel are trained and competent and work instructions are available, forecasting the load and capacity, ensuring regulatory and customer approvals are in place. And of course, this needs to be delivered as effectively and quickly as possible to maximise the business benefit to Rolls Royce.In summary there are some fantastic capabilities and services being developed in On-Wing Operations that will have enormous benefits to our customers and our business. We are therefore looking for high calibre, driven and enthusiastic individuals to join the challenge of transforming the On-Wing capabilities across Civil Aerospace. Key Responsibilities Lead the operational deployment of new and existing On-Wing maintenance capabilities across the global Civil Aerospace network, ensuring readiness to support the large engine fleet and maximise time on-wing for customers. Plan and coordinate the global rollout of specialist equipment and tooling, including logistics, shipment, commercial coverage and infrastructure readiness across international service locations. Work cross-functionally with engineering, operations, training and regulatory teams to ensure personnel capability, competency frameworks and technical work instructions are established and embedded. Forecast operational demand, load and capacity requirements to ensure effective deployment of capabilities while supporting fleet availability and minimising pressure on off-wing maintenance facilities. Ensure all operational activities meet regulatory, safety and customer compliance requirements, securing necessary approvals prior to capability deployment. Drive continuous improvement in aftermarket service delivery by scaling innovative maintenance solutions that enhance operational efficiency and customer outcomes. Act as a key interface between global operations, service centres and programme stakeholders to ensure successful implementation and long-term sustainability of new On-Wing services. Key Experience & Qualifications (Preferred): Experience in Operations, Supply Chain or Project Delivery roles. Strong project co-ordination skills, able to manage multiple deliverables and stakeholders. Excellent communication and relationship building skills across technical and non-technical skills. Analytical and problem-solving mindset; confident using data to support recommendations. Comfortable working in a fast paced, global environment with changing priorities. Working knowledge of Overhaul, MRO and Vendor Operations is desirable. Regional Benefits: Work in a safety-first environment where doing the right thing and keeping it simple are core principles. Join a culture that values making a real difference through your work. Develop your career as a mid-career professional blending technical expertise with strong personal qualities. Thrive in a role that encourages integrity, accountability, resilience, and curiosity. Collaborate and build relationships in a team-focused environment while also working independently. Take initiative, lead, and make smart decisions with confidence and support. Grow through continuous learning, openness to improvement, and exposure to challenging opportunities.Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.Rolls Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Supply Chain Planning & Control Posting Date 06 Mar 2026; 00:03 Posting End Date 20 Mar 2026
Client Services Manager
Trades Workforce Solutions Newport Pagnell, Buckinghamshire
Client Services Manager Permanent Location: Hybrid - 2 days in the office 3 days remotely Newport Pagnell Salary: £27,000 - £34,000 Role Purpose Working within the Employee Programmes team, the Client Services Manager is responsible for the successful delivery of client programmes to a high standard, while maximising revenue and profitability. The role focuses on client satisfaction and retention, as well as identifying opportunities to grow existing accounts. Key Objectives Deliver high-quality client programmes that meet agreed objectives, timelines, and budgets Ensure strong client relationships, satisfaction, and long-term retention Identify and develop new revenue opportunities within existing client accounts Maximise programme profitability through effective project and financial management Key Responsibilities Act as the lead contact for assigned client programmes Oversee end-to-end programme delivery, coordinating internal teams and suppliers Act as an escalation point for participant and client queries Own and deliver programme communication plans Manage platform configuration, reporting, and website content Ensure accuracy and security of programme and client data Produce programme analytics and reports Create design briefs and manage creative delivery Work with technical teams to manage development requirements Lead client meetings and follow-up actions Project manage timelines, records, and communications Coordinate global resources supporting programmes Support financial management including invoicing Identify and support account growth opportunities Ensure work is scoped, approved, and accurately time recorded Essential Significant client services experience Strong project management capability Budget and cost management experience Excellent communication and interpersonal skills Commercial awareness Strong organisational and time management skills Experience working with technology platforms and data Desirable Experience in employee programmes or performance improvement Data-driven or technology-enabled environment experience
Mar 16, 2026
Full time
Client Services Manager Permanent Location: Hybrid - 2 days in the office 3 days remotely Newport Pagnell Salary: £27,000 - £34,000 Role Purpose Working within the Employee Programmes team, the Client Services Manager is responsible for the successful delivery of client programmes to a high standard, while maximising revenue and profitability. The role focuses on client satisfaction and retention, as well as identifying opportunities to grow existing accounts. Key Objectives Deliver high-quality client programmes that meet agreed objectives, timelines, and budgets Ensure strong client relationships, satisfaction, and long-term retention Identify and develop new revenue opportunities within existing client accounts Maximise programme profitability through effective project and financial management Key Responsibilities Act as the lead contact for assigned client programmes Oversee end-to-end programme delivery, coordinating internal teams and suppliers Act as an escalation point for participant and client queries Own and deliver programme communication plans Manage platform configuration, reporting, and website content Ensure accuracy and security of programme and client data Produce programme analytics and reports Create design briefs and manage creative delivery Work with technical teams to manage development requirements Lead client meetings and follow-up actions Project manage timelines, records, and communications Coordinate global resources supporting programmes Support financial management including invoicing Identify and support account growth opportunities Ensure work is scoped, approved, and accurately time recorded Essential Significant client services experience Strong project management capability Budget and cost management experience Excellent communication and interpersonal skills Commercial awareness Strong organisational and time management skills Experience working with technology platforms and data Desirable Experience in employee programmes or performance improvement Data-driven or technology-enabled environment experience
Deployment Operations Lead, International
Slope
Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril's family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years. Since 2023, Anduril UK has experienced rapid growth, introducing world leading software first, hardware enabled systems to the UK Ministry of Defence and other government agencies. Our exemplar programme of Maritime Sentry Towers (MST), has been developed and delivered in close partnership with the UK government and sovereign British industry, fundamentally changing how border security and surveillance capabilities can be employed by UK authorities. Additionally, Anduril UK has expanded its portfolio to include the ALTIUS 600, a versatile autonomous aerial system, and Seabed Sentry, an advanced underwater surveillance platform. These systems, along with others, position Anduril UK to provide a broad range of software and software enabled hardware products to meet the UK's defence and security needs as outlined in the 2023 Integrated Review Refresh and Defence Command Paper. World leading technology like MST, ALTIUS 600, Seabed Sentry, and many of the other autonomous systems that will underpin the UK's technological future rely on modern C4 systems. These systems can integrate and fuse data across distributed systems, nodes, and networks to enable timely command decision making. Anduril's open architecture Lattice operating system is an AI powered software platform that transforms thousands of data streams into actionable information for operators at all levels. As the world enters an era of strategic competition, Anduril is committed to bringing cutting edge autonomy, AI, computer vision, and networking technology to UK defence and security personnel in months, not years. Our focus is on rapidly delivering innovative solutions that enhance the UK's defence capabilities, support its industrial strategy, and contribute to its position as a science and technology leader. ABOUT THE TEAM The Deployments Team manages the coordination and execution of fielding Anduril's hardware and software products to our customers where it is both mission critical and logistically challenging. Working across Product, Engineering, Business Development, Technical Operations, and Mission Operations, Deployments oversees forward logistics, site installation, maintenance & repairs, field inventory management, sustainment and reverse logistics. This will require a deep understanding of logistics, international customs, the ability to work across teams seamlessly, and the ability to learn new subject matter quickly. The team is central to ensuring effective customer and mission success, shaping the future of Anduril's defense solutions. ABOUT THE ROLE In this role, you will be responsible for managing the processes and execution of deploying Anduril's hardware across the globe. You will execute on service delivery for all deployments within the UK team and will need to partner deeply with the appropriate Growth, Mission Operations, and Technical Operations leads to deploy the right hardware and people at the right time to ensure mission success. This will require unique problem solving skills, the ability to work across teams seamlessly, the ability to prioritize effectively, and a deep appreciation for details and accountability. This role is ideal for an Operations leader who thrives in high growth, high stakes environment. You will have a direct impact on mission success, operational efficiency, and Anduril's global expansion. You will be charged with helping Anduril teams solve exceptional challenges, unblocking issues, and establishing procedures, all with the intention of making sure our customers missions are being met. WHAT YOU'LL DO: Collaborate cross functionally with business leaders, program managers, and external stakeholders to ensure project is executed successfully & on time. Drive the shipment lifecycle for all demos, tradeshows, deployments, and exercises within Europe, Middle East, and Africa (EMEA). Coordinate transportation logistics & work alongside our logistics providers. Act as the advance party / remain behind element to assist with packouts for demos, tradeshows, deployments, and exercises. Handling, storing, packing, labeling, and prepping dangerous goods for commercial shipping. Work alongside Legal and Compliance to ensure Anduril's compliance with international customs and regulatory knowledge. Lead initiatives to continuously improve operational processes, reducing inefficiencies and enhancing reliability and performance. Identify and resolve obstacles, leveraging both strategic and scrappy solutions to maintain deployment timelines according to contract. Provide leadership and maintain high standards of excellence within the deployments team, fostering a culture of innovation and continuous improvement. REQUIRED QUALIFICATIONS: 5+ years of experience in operations, logistics, supply chain, or project management, with a focus on international operations. Customer focused mindset with a track record of delivering high quality results in fast paced or ambiguous environments. Working knowledge of international customs clearance procedures including ATA Carnets and temporary imports, preferably for controlled items. Able to operate independently and in teams; willing to roll up your sleeves and tackle any challenge. Demonstrated ability to manage multiple projects, prioritization, and planning. Ability to travel up to 50%, for up to 1 week at a time. PREFERRED QUALIFICATIONS Dangerous Goods (IATA, IMDG, ADR) trained. UK Salary Range: £75,000 - £100,000 GBP The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top tier benefits for full time employees, including: Healthcare Benefits US Roles: Comprehensive medical, dental, and vision plans at little to no cost to you. UK & AUS Roles: We cover full cost of medical insurance premiums for you and your dependents. IE Roles: We offer an annual contribution toward your private health insurance for you and your dependents. Additional Benefits Income Protection: Anduril covers life and disability insurance for all employees. Generous time off: Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs. Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting. Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work life services, such as legal and financial support, are also available. Professional Development: Annual reimbursement for professional development. Commuter Benefits: Company funded commuter benefits based on your region. Relocation Assistance: Available depending on role eligibility. Retirement Savings Plan US Roles: Traditional 401(k), Roth, and after tax (mega backdoor Roth) options. UK & IE Roles: Pension plan with employer match. AUS Roles: Superannuation plan. The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process. To view Anduril's candidate data privacy policy, please visit
Mar 16, 2026
Full time
Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril's family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years. Since 2023, Anduril UK has experienced rapid growth, introducing world leading software first, hardware enabled systems to the UK Ministry of Defence and other government agencies. Our exemplar programme of Maritime Sentry Towers (MST), has been developed and delivered in close partnership with the UK government and sovereign British industry, fundamentally changing how border security and surveillance capabilities can be employed by UK authorities. Additionally, Anduril UK has expanded its portfolio to include the ALTIUS 600, a versatile autonomous aerial system, and Seabed Sentry, an advanced underwater surveillance platform. These systems, along with others, position Anduril UK to provide a broad range of software and software enabled hardware products to meet the UK's defence and security needs as outlined in the 2023 Integrated Review Refresh and Defence Command Paper. World leading technology like MST, ALTIUS 600, Seabed Sentry, and many of the other autonomous systems that will underpin the UK's technological future rely on modern C4 systems. These systems can integrate and fuse data across distributed systems, nodes, and networks to enable timely command decision making. Anduril's open architecture Lattice operating system is an AI powered software platform that transforms thousands of data streams into actionable information for operators at all levels. As the world enters an era of strategic competition, Anduril is committed to bringing cutting edge autonomy, AI, computer vision, and networking technology to UK defence and security personnel in months, not years. Our focus is on rapidly delivering innovative solutions that enhance the UK's defence capabilities, support its industrial strategy, and contribute to its position as a science and technology leader. ABOUT THE TEAM The Deployments Team manages the coordination and execution of fielding Anduril's hardware and software products to our customers where it is both mission critical and logistically challenging. Working across Product, Engineering, Business Development, Technical Operations, and Mission Operations, Deployments oversees forward logistics, site installation, maintenance & repairs, field inventory management, sustainment and reverse logistics. This will require a deep understanding of logistics, international customs, the ability to work across teams seamlessly, and the ability to learn new subject matter quickly. The team is central to ensuring effective customer and mission success, shaping the future of Anduril's defense solutions. ABOUT THE ROLE In this role, you will be responsible for managing the processes and execution of deploying Anduril's hardware across the globe. You will execute on service delivery for all deployments within the UK team and will need to partner deeply with the appropriate Growth, Mission Operations, and Technical Operations leads to deploy the right hardware and people at the right time to ensure mission success. This will require unique problem solving skills, the ability to work across teams seamlessly, the ability to prioritize effectively, and a deep appreciation for details and accountability. This role is ideal for an Operations leader who thrives in high growth, high stakes environment. You will have a direct impact on mission success, operational efficiency, and Anduril's global expansion. You will be charged with helping Anduril teams solve exceptional challenges, unblocking issues, and establishing procedures, all with the intention of making sure our customers missions are being met. WHAT YOU'LL DO: Collaborate cross functionally with business leaders, program managers, and external stakeholders to ensure project is executed successfully & on time. Drive the shipment lifecycle for all demos, tradeshows, deployments, and exercises within Europe, Middle East, and Africa (EMEA). Coordinate transportation logistics & work alongside our logistics providers. Act as the advance party / remain behind element to assist with packouts for demos, tradeshows, deployments, and exercises. Handling, storing, packing, labeling, and prepping dangerous goods for commercial shipping. Work alongside Legal and Compliance to ensure Anduril's compliance with international customs and regulatory knowledge. Lead initiatives to continuously improve operational processes, reducing inefficiencies and enhancing reliability and performance. Identify and resolve obstacles, leveraging both strategic and scrappy solutions to maintain deployment timelines according to contract. Provide leadership and maintain high standards of excellence within the deployments team, fostering a culture of innovation and continuous improvement. REQUIRED QUALIFICATIONS: 5+ years of experience in operations, logistics, supply chain, or project management, with a focus on international operations. Customer focused mindset with a track record of delivering high quality results in fast paced or ambiguous environments. Working knowledge of international customs clearance procedures including ATA Carnets and temporary imports, preferably for controlled items. Able to operate independently and in teams; willing to roll up your sleeves and tackle any challenge. Demonstrated ability to manage multiple projects, prioritization, and planning. Ability to travel up to 50%, for up to 1 week at a time. PREFERRED QUALIFICATIONS Dangerous Goods (IATA, IMDG, ADR) trained. UK Salary Range: £75,000 - £100,000 GBP The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top tier benefits for full time employees, including: Healthcare Benefits US Roles: Comprehensive medical, dental, and vision plans at little to no cost to you. UK & AUS Roles: We cover full cost of medical insurance premiums for you and your dependents. IE Roles: We offer an annual contribution toward your private health insurance for you and your dependents. Additional Benefits Income Protection: Anduril covers life and disability insurance for all employees. Generous time off: Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs. Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting. Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work life services, such as legal and financial support, are also available. Professional Development: Annual reimbursement for professional development. Commuter Benefits: Company funded commuter benefits based on your region. Relocation Assistance: Available depending on role eligibility. Retirement Savings Plan US Roles: Traditional 401(k), Roth, and after tax (mega backdoor Roth) options. UK & IE Roles: Pension plan with employer match. AUS Roles: Superannuation plan. The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process. To view Anduril's candidate data privacy policy, please visit
Source4 Personnel Solutions
Underwriter
Source4 Personnel Solutions Bracknell, Berkshire
Are you an experienced Mortgage Underwriter looking to join a forward-thinking organisation where your expertise truly makes a difference? Our client is looking for a dynamic, detail-driven professional to deliver exceptional underwriting decisions while putting customers at the heart of everything you do. Salary 40k - 45k DOE Hybrid working Purpose of the Role To consistently provide an effective and efficient mortgage underwriting service from application to completion. You will underwrite mortgage applications within lending policy and your approved mandate, delivering exceptional professional service to all parties involved in the mortgage origination process - always putting the customer first and adhering to Consumer Duty requirements. Key Accountabilities Maintain the quality of the overall mortgage book by exercising your underwriting mandate with strong credit assessment skills Ensure all applications are underwritten in line with internal policies, procedures, criteria, and regulatory guidelines Provide well-reasoned recommendations for cases outside of mandate, with robust documented rationale Build and maintain strong relationships with internal teams and external partners including packagers, brokers and solicitors Meet key performance indicators and agreed service levels Demonstrate proactive communication and strong organisational skills to achieve stretching targets Maintain up-to-date knowledge of market, financial, and regulatory requirements Take ownership of personal development and continuous learning Handle telephone calls confidently, including B2B communication Assess Decision in Principle (DIP) and full mortgage applications through all key stages Support the Manager with additional tasks and activities as required Essential Experience & Skills Held an underwriting mandate within a commercial or mortgage environment Experience in specialist lending, including complex structures and specialist property types such as HMO, MUBs, STLs, and Limited Company borrowing Strong understanding of all stages of the mortgage application process Knowledge of the regulatory landscape including DPA, Money Laundering, TCF, MCOB, Fraud awareness and Consumer Duty Excellent decision-making and organisational skills Ability to work to strict deadlines while maintaining productivity and accuracy Adaptable, flexible and customer-focused Strong team player with a positive, approachable attitude Confident communicator who remains calm under pressure PC literate with Microsoft Office and Outlook Desirable CeMAP qualified (or willing to study towards qualification) Experience within Financial Services and awareness of Consumer Duty (CD), Treating Customers Fairly (TCF) and ESG frameworks Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
Mar 16, 2026
Full time
Are you an experienced Mortgage Underwriter looking to join a forward-thinking organisation where your expertise truly makes a difference? Our client is looking for a dynamic, detail-driven professional to deliver exceptional underwriting decisions while putting customers at the heart of everything you do. Salary 40k - 45k DOE Hybrid working Purpose of the Role To consistently provide an effective and efficient mortgage underwriting service from application to completion. You will underwrite mortgage applications within lending policy and your approved mandate, delivering exceptional professional service to all parties involved in the mortgage origination process - always putting the customer first and adhering to Consumer Duty requirements. Key Accountabilities Maintain the quality of the overall mortgage book by exercising your underwriting mandate with strong credit assessment skills Ensure all applications are underwritten in line with internal policies, procedures, criteria, and regulatory guidelines Provide well-reasoned recommendations for cases outside of mandate, with robust documented rationale Build and maintain strong relationships with internal teams and external partners including packagers, brokers and solicitors Meet key performance indicators and agreed service levels Demonstrate proactive communication and strong organisational skills to achieve stretching targets Maintain up-to-date knowledge of market, financial, and regulatory requirements Take ownership of personal development and continuous learning Handle telephone calls confidently, including B2B communication Assess Decision in Principle (DIP) and full mortgage applications through all key stages Support the Manager with additional tasks and activities as required Essential Experience & Skills Held an underwriting mandate within a commercial or mortgage environment Experience in specialist lending, including complex structures and specialist property types such as HMO, MUBs, STLs, and Limited Company borrowing Strong understanding of all stages of the mortgage application process Knowledge of the regulatory landscape including DPA, Money Laundering, TCF, MCOB, Fraud awareness and Consumer Duty Excellent decision-making and organisational skills Ability to work to strict deadlines while maintaining productivity and accuracy Adaptable, flexible and customer-focused Strong team player with a positive, approachable attitude Confident communicator who remains calm under pressure PC literate with Microsoft Office and Outlook Desirable CeMAP qualified (or willing to study towards qualification) Experience within Financial Services and awareness of Consumer Duty (CD), Treating Customers Fairly (TCF) and ESG frameworks Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
Store Manager - Carnaby St / Spitalfields
LVMH Group City Of Westminster, London
Store Manager - Carnaby St / Spitalfields Store Manager - Carnaby St / Spitalfields Profile At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. Opportunity As a Store Manager at SEPHORA UK, you'll play a central role in bringing our bold, inclusive, and innovative spirit to life. Reporting to the Regional Retail Manager, you'll lead the store with passion and precision - driving commercial performance, elevating the customer experience, and inspiring a high performing team to deliver the world class service SEPHORA is known for. You'll set the tone for excellence across every part of the store, ensuring our presentation, operations and service reflect the creativity and energy of one of the world's most loved beauty brands. With strong business acumen and a talent for developing others, you'll unlock the full potential of your leadership team while driving both short and long term growth. If you thrive in a fast paced retail environment, love building empowered teams, and are excited to shape SEPHORA's next chapter in the UK, this is your moment. What you'll be doing Providing strategic insight to the Regional Retail Manager through market analysis, competitor reviews and identifying opportunities for business growth. Motivating, coaching and developing the management team through regular feedback, recognition and personalised development plans. Developing short and long term plans to maximise sales and elevate store performance. Using customer insights and local trends to inform product recommendations, stock decisions and in store opportunities. Ensuring exceptional client experience through SEPHORA Attitude behaviours, supporting the team with live coaching and service elevation. Leading sales performance by monitoring KPIs, analysing results and implementing action plans to exceed commercial targets. Ensuring operational excellence across all areas including cash handling, stock management, replenishment and visual merchandising, ensuring high standards and seamless execution. Creating a safe, organised and compliant store environment, upholding company policies, health and safety measures and loss prevention practices. Partnering with Supervisors to align on service, promotions and performance goals across departments. Driving accountability for results across all categories, including exclusive brands and Sephora Collection. Leading communication of business priorities, ensuring the whole team understands strategy, goals and expectations. Managing team scheduling and annual leave effectively to maintain strong floor coverage aligned with store needs. Partnering with the Recruitment team to attract and hire exceptional talent for your store. What you'll bring Proven experience leading high performing retail teams, with strong commercial and operational capability. The willingness to develop a deep understanding of SEPHORA product categories and exceptional customer experience standards. Strong digital and analytical skills to interpret sales data and drive informed decision making. A passion for coaching, mentoring and developing people to support long term growth and performance. Expertise in operational excellence including stock, cash, compliance and store presentation. A leadership style aligned with SEPHORA's values: inclusive, creative, empowering and customer obsessed. Beautiful Benefits at Sephora UK SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Mar 16, 2026
Full time
Store Manager - Carnaby St / Spitalfields Store Manager - Carnaby St / Spitalfields Profile At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. Opportunity As a Store Manager at SEPHORA UK, you'll play a central role in bringing our bold, inclusive, and innovative spirit to life. Reporting to the Regional Retail Manager, you'll lead the store with passion and precision - driving commercial performance, elevating the customer experience, and inspiring a high performing team to deliver the world class service SEPHORA is known for. You'll set the tone for excellence across every part of the store, ensuring our presentation, operations and service reflect the creativity and energy of one of the world's most loved beauty brands. With strong business acumen and a talent for developing others, you'll unlock the full potential of your leadership team while driving both short and long term growth. If you thrive in a fast paced retail environment, love building empowered teams, and are excited to shape SEPHORA's next chapter in the UK, this is your moment. What you'll be doing Providing strategic insight to the Regional Retail Manager through market analysis, competitor reviews and identifying opportunities for business growth. Motivating, coaching and developing the management team through regular feedback, recognition and personalised development plans. Developing short and long term plans to maximise sales and elevate store performance. Using customer insights and local trends to inform product recommendations, stock decisions and in store opportunities. Ensuring exceptional client experience through SEPHORA Attitude behaviours, supporting the team with live coaching and service elevation. Leading sales performance by monitoring KPIs, analysing results and implementing action plans to exceed commercial targets. Ensuring operational excellence across all areas including cash handling, stock management, replenishment and visual merchandising, ensuring high standards and seamless execution. Creating a safe, organised and compliant store environment, upholding company policies, health and safety measures and loss prevention practices. Partnering with Supervisors to align on service, promotions and performance goals across departments. Driving accountability for results across all categories, including exclusive brands and Sephora Collection. Leading communication of business priorities, ensuring the whole team understands strategy, goals and expectations. Managing team scheduling and annual leave effectively to maintain strong floor coverage aligned with store needs. Partnering with the Recruitment team to attract and hire exceptional talent for your store. What you'll bring Proven experience leading high performing retail teams, with strong commercial and operational capability. The willingness to develop a deep understanding of SEPHORA product categories and exceptional customer experience standards. Strong digital and analytical skills to interpret sales data and drive informed decision making. A passion for coaching, mentoring and developing people to support long term growth and performance. Expertise in operational excellence including stock, cash, compliance and store presentation. A leadership style aligned with SEPHORA's values: inclusive, creative, empowering and customer obsessed. Beautiful Benefits at Sephora UK SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Solution Architect Director
GRAITEC GmbH
About Graitec Group Graitec is a global leader in Building Information Modeling (BIM) solutions, designing and developing software that helps architects, engineers, and manufacturers design smarter and better. With over 30 years of innovation and an entrepreneurial spirit, we've tripled our revenue in just five years. Our North Star is clear - accelerate the digital transformation of the AECO industry and model the future. We achieve this by growing our recurring revenue through innovative software and services that drive adoption, integration, and lasting value for our customers. Our 800 experts across 30+ offices in 12 countries support more than 270,000 users worldwide. As a global Autodesk Platinum Partner, we combine world class partnerships with our own cutting edge software and services to drive performance and sustainability across the industry. At Graitec, we move fast and think big. We collaborate across teams and borders, embrace diversity, and challenge ourselves to innovate every day. We believe in doing the right thing, breaking down silos, and making an impact together. Learn more about the Graitec Group: How we work: Growth, Agility, Innovation, Responsibility How we behave: Ambition, Engagement, One Graitec, Positive Energy About the Team Hiring You will be working with a great team of technical staff both in the (your country) and globally. Having the ability to pull upon the expertise of very highly knowledgeable people is a huge benefit, and will help you firstly settle into your role, but more importantly help you with your personal development. Role Overview The Director, Solution Architecture - EMEA is accountable for leading the pre sales solution architecture function within the EMEA Services organization. This role owns the technical pre sales engagement model and leads a distributed team of Solution Architects and Senior Consultants who partner closely with Sales to shape, scope, and win complex services and solutions opportunities. The Director ensures high quality client engagement across the full pre sales lifecycle- including discovery, demonstrations, technical workshops, solution design, scoping, and proposal development- while continuously improving effectiveness, consistency, and business impact across the region. The scope of pre sales covers all solutions commercialized by Graitec, including proprietary intellectual property as well as partner portfolios. As a Platinum Autodesk Partner, a significant portion of activity relates to Autodesk solutions, with a strong and growing emphasis on cloud based offerings. Key Responsibilities Leadership & Team Development Lead, mentor, and develop a team of 5-15 Solution Architects across EMEA, with primary concentration in the UK, France, Germany, and Spain Build a high performing, collaborative, and client focused pre sales culture across geographies Drive capability development in solution design, storytelling, client communication, and value articulation Pre Sales Excellence & Sales Partnership Own the end to end pre sales engagement model for Services in EMEA Act as a senior technical and solution authority in strategic and complex opportunities Partner closely with Graitec Account Managers to support opportunity qualification, solution strategy, and deal execution Ensure consistent, high quality scoping, technical approaches, and proposals across the region Portfolio & Industry Expertise Oversee pre sales support for services ranging from training and support to large scale, multi country implementation programs Ensure strong alignment with Graitec's solutions portfolio and Autodesk's evolving roadmap, particularly cloud and platform based offerings Apply deep understanding of the AEC (Architecture, Engineering & Construction) industry and its extended manufacturing value chain Continuous Improvement & Operational Effectiveness Continuously improve pre sales performance and efficiency, with a focus on: Increased win rates Stronger client impact and engagement quality More differentiated, outcome oriented service proposals Evolve pre sales processes to enable seamless execution, scalability, and sales satisfaction Define and track relevant KPIs to measure performance, quality, and business impact Stakeholder Alignment Report to the VP EMEA Services and collaborate closely with the Head of Solution Architecture - North America to ensure global alignment and best practice sharing Responsibilities Proven experience leading pre sales or solution architecture teams within a services or solutions organization Strong background as a senior consultant, solution architect, or pre sales leader in complex, enterprise environments Demonstrated experience working across multiple EMEA markets, ideally including the UK, France, Germany, and Spain Understanding of the AEC industry and related manufacturing ecosystems Hands on experience with Autodesk solutions, with strong familiarity with cloud based and platform offerings is a plus Strong sales acumen and credibility in client facing, executive level engagements Track record of driving continuous improvement, process maturity, and skills development in expert teams Qualifications Bachelor's degree in Engineering, Architecture, Construction Management, Computer Science, or a related technical field Master's degree (MBA, Engineering, Technology, or related discipline) is strongly preferred Minimum 10+ years of experience in solution architecture, consulting, or technical pre sales roles, with at least 3-5 years in a leadership capacity Proven experience leading and developing distributed, multi country teams (ideally across EMEA) Strong commercial and financial acumen, including exposure to revenue forecasting, margin management, and services profitability Demonstrated ability to align technical strategy with business objectives and sales performance targets Experience defining and implementing governance models, pre sales frameworks, and solution qualification standards Track record of driving continuous improvement, operational maturity, and organizational transformation Ability to operate at both strategic and operational levels - setting vision while remaining close to execution Strong executive presence with the ability to influence senior stakeholders and C level decision makers Experience collaborating cross functionally with Sales, Delivery, Product, and Executive Leadership teams Experience mentoring senior consultants/architects and building capability development programs Willingness and ability to travel across EMEA as required Interview Process We are looking for talents that will enjoy, live and accelerate our culture and values. At Graitec, We work together locally & globally with an Entrepreneurial mindset. As entrepreneurs, we are focused on achieving our vision and do not easily get distracted along the way. We believe in our products and services and that we are on a path to solve a real problem for our target customers & the overall industry. We are thoughtful on our investments and lead ethically to maximize the company opportunity. To better understand them, we want to represent the diversity of our customers around the globe & we are breaking our own silos to better serve them. To make this culture a reality, we rally our teams around our cultural attributes: Agility, Growth, Trust, Inclusion and our values: Engagement, Collaboration, Innovation, Passion At Graitec, we're proud to be committed to diversity and inclusion in the workplace. We value our employees for the individuals they are and the contributions they can bring to our teams by bringing their authentic self at work. This resonates with the large variety of customers & markets we operate in and is part of our success story. As such, we welcome applications from all backgrounds and will not make any assessment into the application process other than candidates' skills and capabilities to succeed in role. Screening/Get to know discussion Hiring Manager Peer of hiring manager or key stakeholder to the role from another organization Business Unit leader / Office interview
Mar 16, 2026
Full time
About Graitec Group Graitec is a global leader in Building Information Modeling (BIM) solutions, designing and developing software that helps architects, engineers, and manufacturers design smarter and better. With over 30 years of innovation and an entrepreneurial spirit, we've tripled our revenue in just five years. Our North Star is clear - accelerate the digital transformation of the AECO industry and model the future. We achieve this by growing our recurring revenue through innovative software and services that drive adoption, integration, and lasting value for our customers. Our 800 experts across 30+ offices in 12 countries support more than 270,000 users worldwide. As a global Autodesk Platinum Partner, we combine world class partnerships with our own cutting edge software and services to drive performance and sustainability across the industry. At Graitec, we move fast and think big. We collaborate across teams and borders, embrace diversity, and challenge ourselves to innovate every day. We believe in doing the right thing, breaking down silos, and making an impact together. Learn more about the Graitec Group: How we work: Growth, Agility, Innovation, Responsibility How we behave: Ambition, Engagement, One Graitec, Positive Energy About the Team Hiring You will be working with a great team of technical staff both in the (your country) and globally. Having the ability to pull upon the expertise of very highly knowledgeable people is a huge benefit, and will help you firstly settle into your role, but more importantly help you with your personal development. Role Overview The Director, Solution Architecture - EMEA is accountable for leading the pre sales solution architecture function within the EMEA Services organization. This role owns the technical pre sales engagement model and leads a distributed team of Solution Architects and Senior Consultants who partner closely with Sales to shape, scope, and win complex services and solutions opportunities. The Director ensures high quality client engagement across the full pre sales lifecycle- including discovery, demonstrations, technical workshops, solution design, scoping, and proposal development- while continuously improving effectiveness, consistency, and business impact across the region. The scope of pre sales covers all solutions commercialized by Graitec, including proprietary intellectual property as well as partner portfolios. As a Platinum Autodesk Partner, a significant portion of activity relates to Autodesk solutions, with a strong and growing emphasis on cloud based offerings. Key Responsibilities Leadership & Team Development Lead, mentor, and develop a team of 5-15 Solution Architects across EMEA, with primary concentration in the UK, France, Germany, and Spain Build a high performing, collaborative, and client focused pre sales culture across geographies Drive capability development in solution design, storytelling, client communication, and value articulation Pre Sales Excellence & Sales Partnership Own the end to end pre sales engagement model for Services in EMEA Act as a senior technical and solution authority in strategic and complex opportunities Partner closely with Graitec Account Managers to support opportunity qualification, solution strategy, and deal execution Ensure consistent, high quality scoping, technical approaches, and proposals across the region Portfolio & Industry Expertise Oversee pre sales support for services ranging from training and support to large scale, multi country implementation programs Ensure strong alignment with Graitec's solutions portfolio and Autodesk's evolving roadmap, particularly cloud and platform based offerings Apply deep understanding of the AEC (Architecture, Engineering & Construction) industry and its extended manufacturing value chain Continuous Improvement & Operational Effectiveness Continuously improve pre sales performance and efficiency, with a focus on: Increased win rates Stronger client impact and engagement quality More differentiated, outcome oriented service proposals Evolve pre sales processes to enable seamless execution, scalability, and sales satisfaction Define and track relevant KPIs to measure performance, quality, and business impact Stakeholder Alignment Report to the VP EMEA Services and collaborate closely with the Head of Solution Architecture - North America to ensure global alignment and best practice sharing Responsibilities Proven experience leading pre sales or solution architecture teams within a services or solutions organization Strong background as a senior consultant, solution architect, or pre sales leader in complex, enterprise environments Demonstrated experience working across multiple EMEA markets, ideally including the UK, France, Germany, and Spain Understanding of the AEC industry and related manufacturing ecosystems Hands on experience with Autodesk solutions, with strong familiarity with cloud based and platform offerings is a plus Strong sales acumen and credibility in client facing, executive level engagements Track record of driving continuous improvement, process maturity, and skills development in expert teams Qualifications Bachelor's degree in Engineering, Architecture, Construction Management, Computer Science, or a related technical field Master's degree (MBA, Engineering, Technology, or related discipline) is strongly preferred Minimum 10+ years of experience in solution architecture, consulting, or technical pre sales roles, with at least 3-5 years in a leadership capacity Proven experience leading and developing distributed, multi country teams (ideally across EMEA) Strong commercial and financial acumen, including exposure to revenue forecasting, margin management, and services profitability Demonstrated ability to align technical strategy with business objectives and sales performance targets Experience defining and implementing governance models, pre sales frameworks, and solution qualification standards Track record of driving continuous improvement, operational maturity, and organizational transformation Ability to operate at both strategic and operational levels - setting vision while remaining close to execution Strong executive presence with the ability to influence senior stakeholders and C level decision makers Experience collaborating cross functionally with Sales, Delivery, Product, and Executive Leadership teams Experience mentoring senior consultants/architects and building capability development programs Willingness and ability to travel across EMEA as required Interview Process We are looking for talents that will enjoy, live and accelerate our culture and values. At Graitec, We work together locally & globally with an Entrepreneurial mindset. As entrepreneurs, we are focused on achieving our vision and do not easily get distracted along the way. We believe in our products and services and that we are on a path to solve a real problem for our target customers & the overall industry. We are thoughtful on our investments and lead ethically to maximize the company opportunity. To better understand them, we want to represent the diversity of our customers around the globe & we are breaking our own silos to better serve them. To make this culture a reality, we rally our teams around our cultural attributes: Agility, Growth, Trust, Inclusion and our values: Engagement, Collaboration, Innovation, Passion At Graitec, we're proud to be committed to diversity and inclusion in the workplace. We value our employees for the individuals they are and the contributions they can bring to our teams by bringing their authentic self at work. This resonates with the large variety of customers & markets we operate in and is part of our success story. As such, we welcome applications from all backgrounds and will not make any assessment into the application process other than candidates' skills and capabilities to succeed in role. Screening/Get to know discussion Hiring Manager Peer of hiring manager or key stakeholder to the role from another organization Business Unit leader / Office interview
Pertemps Leeds Commercial
Account Manager
Pertemps Leeds Commercial Leeds, Yorkshire
Account Manager & Customer Service Advisor Location: Leeds Hours: 37.5 hours per week Working Pattern: Monday - Friday 9:00am - 5:00pm (rotational Saturdays) Salary: Competitive Discretionary £2,000 Annual Bonus (based on KPI performance) Job Type: Permanent, Full Time About the Role We are recruiting confident, personable and customer-focused Telesales & Customer Service Advisors to join a busy and growing drinks distribution business based in Leeds. This opportunity is ideal for someone with a hospitality background, such as bar staff, supervisors, restaurant managers or hotel team members, who understands drinks, stock control, upselling and customer relationships, and has experience selling to customers over the phone. As a Customer Service and Telesales Advisor, you will use your product knowledge and communication skills to support business customers while driving sales growth. You will manage a mixture of inbound and outbound calls, speaking daily with licensed venues and business customers, building relationships, processing orders and identifying opportunities to increase product range and spend. The successful Customer Service and Telesales Advisor will be confident discussing products, making recommendations and delivering excellent service in a fast-paced, target-driven environment. If you're comfortable discussing products, making recommendations and delivering excellent service under pressure, this Telesales & Customer Service Advisor role allows you to use your industry knowledge in a commercial, results-focused setting. Key Responsibilities • Manage a daily outbound call diary to existing customers • Convert inbound calls into planned outbound sales activity • Build strong relationships with regular account customers • Process orders accurately using internal systems • Promote new product lines, seasonal offers and own-brand ranges • Identify gaps in supply and recommend relevant products • Take ownership of resolving customer queries and complaints • Support Account Managers with administration and new business support • Arrange deliveries and log technical issues where required • Maintain accurate records using Excel and internal systems What We're Looking For This role would suit someone who has: Strong drinks or product knowledge (Essential) Experience in hospitality (bar, restaurant, pub, hotel or events) Experience upselling or recommending products to customers Confidence handling phone conversations A professional and personable telephone manner Strong communication and relationship-building skills Good organisation and attention to detail Basic Microsoft Excel skills A proactive, target-driven mindset Full training on systems will be provided, industry knowledge and confidence speaking about products is a strong advantage. Bonus & Benefits • Discretionary annual bonus up to £2,000 (based on KPI performance) • Clear KPIs and structured targets • core working hours • Supportive office team environment • Genuine progression opportunities into sales or account management • Full product and systems training provided • Growing, stable business within the drinks industry This role is ideal for someone who enjoys speaking to people, understands hospitality environments, and wants to build a long-term career in sales while working regular office hours.
Mar 16, 2026
Full time
Account Manager & Customer Service Advisor Location: Leeds Hours: 37.5 hours per week Working Pattern: Monday - Friday 9:00am - 5:00pm (rotational Saturdays) Salary: Competitive Discretionary £2,000 Annual Bonus (based on KPI performance) Job Type: Permanent, Full Time About the Role We are recruiting confident, personable and customer-focused Telesales & Customer Service Advisors to join a busy and growing drinks distribution business based in Leeds. This opportunity is ideal for someone with a hospitality background, such as bar staff, supervisors, restaurant managers or hotel team members, who understands drinks, stock control, upselling and customer relationships, and has experience selling to customers over the phone. As a Customer Service and Telesales Advisor, you will use your product knowledge and communication skills to support business customers while driving sales growth. You will manage a mixture of inbound and outbound calls, speaking daily with licensed venues and business customers, building relationships, processing orders and identifying opportunities to increase product range and spend. The successful Customer Service and Telesales Advisor will be confident discussing products, making recommendations and delivering excellent service in a fast-paced, target-driven environment. If you're comfortable discussing products, making recommendations and delivering excellent service under pressure, this Telesales & Customer Service Advisor role allows you to use your industry knowledge in a commercial, results-focused setting. Key Responsibilities • Manage a daily outbound call diary to existing customers • Convert inbound calls into planned outbound sales activity • Build strong relationships with regular account customers • Process orders accurately using internal systems • Promote new product lines, seasonal offers and own-brand ranges • Identify gaps in supply and recommend relevant products • Take ownership of resolving customer queries and complaints • Support Account Managers with administration and new business support • Arrange deliveries and log technical issues where required • Maintain accurate records using Excel and internal systems What We're Looking For This role would suit someone who has: Strong drinks or product knowledge (Essential) Experience in hospitality (bar, restaurant, pub, hotel or events) Experience upselling or recommending products to customers Confidence handling phone conversations A professional and personable telephone manner Strong communication and relationship-building skills Good organisation and attention to detail Basic Microsoft Excel skills A proactive, target-driven mindset Full training on systems will be provided, industry knowledge and confidence speaking about products is a strong advantage. Bonus & Benefits • Discretionary annual bonus up to £2,000 (based on KPI performance) • Clear KPIs and structured targets • core working hours • Supportive office team environment • Genuine progression opportunities into sales or account management • Full product and systems training provided • Growing, stable business within the drinks industry This role is ideal for someone who enjoys speaking to people, understands hospitality environments, and wants to build a long-term career in sales while working regular office hours.
Senior HR Business Partner - 12 month FTC
RM Education Abingdon, Oxfordshire
Overview Would you like to help enrich the lives of learners around the world? At RM, we've been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful. RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources). We are currently recruiting for a Senior HR Business Partner to join our Technology division on a Fixed Term Contract. Initially this is a fixed term contract, ideally working 4 days a week, however, we are also open to other part time options. Visit us here to find out more: We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged. Responsibilities This role will act as a trusted partner to the Technology leadership team, supporting them to develop their people strategy, drive organisational effectiveness, talent management, employee engagement, and implement change initiatives to support the division to deliver their business objectives. This role is supported by a people advisor for the division, which this role will line manage. Key Responsibilities: Partner with the leadership team to translate business goals into people and organisational strategies Lead workforce planning to ensure capability, capacity, and future skills readiness Use people data and insights to influence decision making and outcomes Drive talent planning, succession management, and high potential development Coach leaders on performance management, feedback, and career development Challenge and influence leaders to drive high performance and accountability Champion employee engagement, culture and organisational effectiveness Lead or support organisational change initiatives (restructures, TUPE, integrations, transformations) Partner with COEs (Talent, HR Operations, Workplace & ESG) to deliver integrated solutions Support the People Advisor as an escalation point for more complex ER cases International experience preferable Experience Key Experience: HR Business Partnering experience Proven experience partnering with leadership teams Strong knowledge of employment law and HR best practices Demonstrated success leading change and influencing Core Competencies: Strategic thinking with strong business acumen Strong communication, influence and coaching skills Data driven decision making and problem solving Ability to manage complexity and ambiguity Strong collaboration and stakeholder management skills Exposure to M&A, organisational transformation, or business turnarounds would be desirable What's in it for you? At RM we have My Work which provides office based colleagues with multi location and hybrid working options. As well as your office base, you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available, some roles are also eligible for a performance related bonus. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign up for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. To better reflect the society that we serve, we're committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at . Unfortunately, we are unable to offer visa sponsorship for this role.
Mar 16, 2026
Full time
Overview Would you like to help enrich the lives of learners around the world? At RM, we've been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful. RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources). We are currently recruiting for a Senior HR Business Partner to join our Technology division on a Fixed Term Contract. Initially this is a fixed term contract, ideally working 4 days a week, however, we are also open to other part time options. Visit us here to find out more: We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged. Responsibilities This role will act as a trusted partner to the Technology leadership team, supporting them to develop their people strategy, drive organisational effectiveness, talent management, employee engagement, and implement change initiatives to support the division to deliver their business objectives. This role is supported by a people advisor for the division, which this role will line manage. Key Responsibilities: Partner with the leadership team to translate business goals into people and organisational strategies Lead workforce planning to ensure capability, capacity, and future skills readiness Use people data and insights to influence decision making and outcomes Drive talent planning, succession management, and high potential development Coach leaders on performance management, feedback, and career development Challenge and influence leaders to drive high performance and accountability Champion employee engagement, culture and organisational effectiveness Lead or support organisational change initiatives (restructures, TUPE, integrations, transformations) Partner with COEs (Talent, HR Operations, Workplace & ESG) to deliver integrated solutions Support the People Advisor as an escalation point for more complex ER cases International experience preferable Experience Key Experience: HR Business Partnering experience Proven experience partnering with leadership teams Strong knowledge of employment law and HR best practices Demonstrated success leading change and influencing Core Competencies: Strategic thinking with strong business acumen Strong communication, influence and coaching skills Data driven decision making and problem solving Ability to manage complexity and ambiguity Strong collaboration and stakeholder management skills Exposure to M&A, organisational transformation, or business turnarounds would be desirable What's in it for you? At RM we have My Work which provides office based colleagues with multi location and hybrid working options. As well as your office base, you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available, some roles are also eligible for a performance related bonus. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign up for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. To better reflect the society that we serve, we're committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at . Unfortunately, we are unable to offer visa sponsorship for this role.
McGeoch Technology Ltd
Operations Manager
McGeoch Technology Ltd
Operations Manager Location: Birmingham UK (site-based with occasional travel) Salary: Competitive, dependent on experience Security Clearance: Ability to obtain and maintain UK Security Clearance (SC) Due to our ambitious growth plans, McGeoch Technology Ltd. Have an exciting opportunity for the position of Operations Manager reporting directly to the Operations & Programmes Director . The successful applicant will be based at our site in Birmingham , where we design, manufacture, and repair a range of products and services for defence and industrial markets, including ATEX Lighting, Electrical Distribution, Instrumentation and Control solutions. Our reputation for integrity is built on compliance with laws and regulations, ethical conduct, and respect for each other, wherever we operate. Our businesses serve a wide range of industries, including Aviation, Space, Defence, Rail, Medical, Scientific and Oil & Gas Sectors (ATEX). Role Purpose The Operations Manager is responsible for overseeing the end-to-end operational objectives, ensuring programmes are executed safely, compliantly, on time, on cost, and to quality standards. The role provides leadership across both our Manufacturing and Assembly areas, ensuring strong collaboration with supply chain, quality, and operational planning departments, enabling the business to meet contractual commitments while supporting sustainable growth and margin protection. Key Responsibilities Operational Delivery Lead day-to-day operational activities to meet contractual delivery, cost, and quality targets Translate business strategy and customer requirements into executable operational plans Ensure accurate production planning, scheduling, and capacity management Act as the escalation point for delivery risks and operational issues Leadership & People Management Lead and develop operational teams, fostering accountability and continuous improvement Build strong cross-functional relationships with Engineering, Commercial, Programmes, and Finance Promote a positive, high-performance culture aligned with company values Quality, Compliance & Governance Ensure compliance with defence, regulatory, and certification requirements (e.g. ISO 9001, AS9100 where applicable) Own operational readiness for internal and external audits (customers, certification bodies, MOD) Ensure export control, health & safety, and security requirements are embedded in operations Supply Chain & Resource Management Oversee supplier performance, risk management, and continuity of supply Work with procurement to mitigate long lead times and single-source risks Optimise inventory, materials flow, and working capital Continuous Improvement Identify and deliver operational improvement initiatives to increase efficiency and reduce cost Improve data quality, KPIs, and management reporting Reduce operational risk, rework, and non-conformance Financial & Commercial Awareness Support margin protection through cost control and efficient execution Contribute to bid and proposal activities from an operational feasibility perspective Monitor operational expenditure against budgets Key Performance Indicators (KPIs) On-time, on-cost delivery against contract milestones Quality performance (NCRs, rework rates, audit outcomes) Operational efficiency and throughput Supply chain performance and risk reduction Health, safety, and compliance metrics Team engagement and capability development Skills & Experience Required Essential Proven experience in an operations leadership role within a regulated environment (defence, aerospace, manufacturing, engineering, or similar) Strong understanding of operational delivery, production planning, and supply chain management Experience working with quality management systems and audits Demonstrated ability to lead, influence, and deliver through teams Commercial awareness and ability to balance cost, quality, and delivery Strong problem-solving and decision-making capability Desirable Experience working with MOD, prime contractors, or defence exports Knowledge of AS9100, ISO 14001, ISO 45001 Lean, Six Sigma, or continuous improvement background Experience supporting business growth or scale-up Personal Attributes Calm, structured, and resilient under pressure Credible leader with a collaborative style Detail-oriented but able to think strategically High integrity with a strong compliance mindset Proactive, improvement-focused, and accountable Working Conditions Full-time role Predominantly site-based to provide operational leadership Occasional travel to suppliers, customers, or partner sites To Apply If you feel you are a suitable candidate and would like to work for McGeoch Technology, please don't hesitate to apply.
Mar 16, 2026
Full time
Operations Manager Location: Birmingham UK (site-based with occasional travel) Salary: Competitive, dependent on experience Security Clearance: Ability to obtain and maintain UK Security Clearance (SC) Due to our ambitious growth plans, McGeoch Technology Ltd. Have an exciting opportunity for the position of Operations Manager reporting directly to the Operations & Programmes Director . The successful applicant will be based at our site in Birmingham , where we design, manufacture, and repair a range of products and services for defence and industrial markets, including ATEX Lighting, Electrical Distribution, Instrumentation and Control solutions. Our reputation for integrity is built on compliance with laws and regulations, ethical conduct, and respect for each other, wherever we operate. Our businesses serve a wide range of industries, including Aviation, Space, Defence, Rail, Medical, Scientific and Oil & Gas Sectors (ATEX). Role Purpose The Operations Manager is responsible for overseeing the end-to-end operational objectives, ensuring programmes are executed safely, compliantly, on time, on cost, and to quality standards. The role provides leadership across both our Manufacturing and Assembly areas, ensuring strong collaboration with supply chain, quality, and operational planning departments, enabling the business to meet contractual commitments while supporting sustainable growth and margin protection. Key Responsibilities Operational Delivery Lead day-to-day operational activities to meet contractual delivery, cost, and quality targets Translate business strategy and customer requirements into executable operational plans Ensure accurate production planning, scheduling, and capacity management Act as the escalation point for delivery risks and operational issues Leadership & People Management Lead and develop operational teams, fostering accountability and continuous improvement Build strong cross-functional relationships with Engineering, Commercial, Programmes, and Finance Promote a positive, high-performance culture aligned with company values Quality, Compliance & Governance Ensure compliance with defence, regulatory, and certification requirements (e.g. ISO 9001, AS9100 where applicable) Own operational readiness for internal and external audits (customers, certification bodies, MOD) Ensure export control, health & safety, and security requirements are embedded in operations Supply Chain & Resource Management Oversee supplier performance, risk management, and continuity of supply Work with procurement to mitigate long lead times and single-source risks Optimise inventory, materials flow, and working capital Continuous Improvement Identify and deliver operational improvement initiatives to increase efficiency and reduce cost Improve data quality, KPIs, and management reporting Reduce operational risk, rework, and non-conformance Financial & Commercial Awareness Support margin protection through cost control and efficient execution Contribute to bid and proposal activities from an operational feasibility perspective Monitor operational expenditure against budgets Key Performance Indicators (KPIs) On-time, on-cost delivery against contract milestones Quality performance (NCRs, rework rates, audit outcomes) Operational efficiency and throughput Supply chain performance and risk reduction Health, safety, and compliance metrics Team engagement and capability development Skills & Experience Required Essential Proven experience in an operations leadership role within a regulated environment (defence, aerospace, manufacturing, engineering, or similar) Strong understanding of operational delivery, production planning, and supply chain management Experience working with quality management systems and audits Demonstrated ability to lead, influence, and deliver through teams Commercial awareness and ability to balance cost, quality, and delivery Strong problem-solving and decision-making capability Desirable Experience working with MOD, prime contractors, or defence exports Knowledge of AS9100, ISO 14001, ISO 45001 Lean, Six Sigma, or continuous improvement background Experience supporting business growth or scale-up Personal Attributes Calm, structured, and resilient under pressure Credible leader with a collaborative style Detail-oriented but able to think strategically High integrity with a strong compliance mindset Proactive, improvement-focused, and accountable Working Conditions Full-time role Predominantly site-based to provide operational leadership Occasional travel to suppliers, customers, or partner sites To Apply If you feel you are a suitable candidate and would like to work for McGeoch Technology, please don't hesitate to apply.
Pertemps Redditch Commercial
Credit Controller
Pertemps Redditch Commercial Bromsgrove, Worcestershire
Job Title: Credit Control Location: Bromsgrove Hours: Monday to Friday, 9:00am - 5:00pm Salary: £26,000 - £28,000 Pertemps are currently recruiting on behalf of a well-established and growing organisation for a Credit Control Administrator to join their Head Office team in Bromsgrove. This is an excellent opportunity for someone looking to build or develop a career within finance, working in a supportive and progressive business environment. The Role The successful candidate will support the Credit Control function, ensuring customer accounts are managed effectively and payments are received within agreed terms. Key responsibilities will include: Proactively contacting customers by phone and email to recover outstanding payments Allocating incoming payments accurately to customer accounts Issuing statements and invoices in a timely manner to minimise delays and queries Processing supplier invoices Assisting with additional finance and administrative tasks as required by the line manager Candidate Requirements The ideal candidate will demonstrate: Previous experience within an office-based role A genuine interest in developing a career in finance or accounts Strong organisational skills with the ability to manage and prioritise workload effectively High attention to detail and accuracy Good working knowledge of Sage and Microsoft Office (particularly Excel, Outlook and Word) A confident and professional telephone manner with strong customer service skills A positive, flexible attitude and the ability to work well as part of a team What's on Offer Ongoing training and development opportunities Clear scope for personal progression A supportive and friendly working environment within a growing national business This opportunity would suit a motivated individual who is keen to learn, enjoys working in a fast-paced environment, and is looking to establish themselves within a finance team. To apply, click 'APPLY' with your up-to-date CV, or send your CV directly to .
Mar 16, 2026
Full time
Job Title: Credit Control Location: Bromsgrove Hours: Monday to Friday, 9:00am - 5:00pm Salary: £26,000 - £28,000 Pertemps are currently recruiting on behalf of a well-established and growing organisation for a Credit Control Administrator to join their Head Office team in Bromsgrove. This is an excellent opportunity for someone looking to build or develop a career within finance, working in a supportive and progressive business environment. The Role The successful candidate will support the Credit Control function, ensuring customer accounts are managed effectively and payments are received within agreed terms. Key responsibilities will include: Proactively contacting customers by phone and email to recover outstanding payments Allocating incoming payments accurately to customer accounts Issuing statements and invoices in a timely manner to minimise delays and queries Processing supplier invoices Assisting with additional finance and administrative tasks as required by the line manager Candidate Requirements The ideal candidate will demonstrate: Previous experience within an office-based role A genuine interest in developing a career in finance or accounts Strong organisational skills with the ability to manage and prioritise workload effectively High attention to detail and accuracy Good working knowledge of Sage and Microsoft Office (particularly Excel, Outlook and Word) A confident and professional telephone manner with strong customer service skills A positive, flexible attitude and the ability to work well as part of a team What's on Offer Ongoing training and development opportunities Clear scope for personal progression A supportive and friendly working environment within a growing national business This opportunity would suit a motivated individual who is keen to learn, enjoys working in a fast-paced environment, and is looking to establish themselves within a finance team. To apply, click 'APPLY' with your up-to-date CV, or send your CV directly to .
Pertemps Enfield
Operations Manager
Pertemps Enfield Kettering, Northamptonshire
Operations Manager Location: Kettering, Northamptonshire Salary: Up to £50,000 per annum (DOE) Hours: 37.5 hours per week Benefits 25-30 days annual leave (service related) Life assurance Group personal pension Income protection Free on-site parking Flexible working hours Potential for international travel The Company Our client is a long-established and highly respected UK-based engineering and manufacturing business with over 100 years of heritage. Originally founded to set technical standards within a specialist manufacturing sector, the organisation has evolved into a global provider of high-quality testing equipment and technical solutions. Operating from a modern manufacturing facility in Northamptonshire, the business designs, manufactures and exports precision physical testing machinery to leading brands worldwide, supporting quality and performance standards across multiple industries. The Role The Operations Manager will take full responsibility for the end-to-end coordination of production, service, logistics and operational delivery. The focus of the role is to ensure customer commitments are achieved on time, to the required quality standards and within agreed margin expectations. This is a hands-on leadership role requiring a strong engineering background, proven production management experience and sound commercial awareness. The successful candidate will act as the key link between engineering, production, sales and customers, ensuring that sold projects are delivered profitably, efficiently and reliably. The role also includes a customer-facing element and will contribute operational and technical insight into business development and strategic marketing activities. Key Responsibilities Operational Delivery & Planning Own and continuously improve end-to-end delivery performance from order acceptance through to shipment, installation, commissioning and service Lead integrated planning across sales, engineering, production, service and procurement to ensure clear visibility of priorities, capacity and risk Act as escalation point for delivery issues, ensuring early communication and effective mitigation Production & Service Oversight Lead and support team leaders across: Mechanical production and assembly Electrical build, calibration and commissioning Global service and technical support Logistics and order fulfilment Ensure all production, calibration and service activities follow agreed processes and quality standards Maintain clear logging and escalation processes for design, supplier or manufacturing defects Commercial & Financial Performance Deliver financial objectives through effective operational decision-making Reduce avoidable cost leakage through improved planning, sourcing feedback and make-versus-buy decisions Collaborate closely with Sales, Engineering and Procurement to ensure commercially robust project delivery Report on operational financial performance against budget Customer & Market Engagement Act as senior operational contact for key customers, reinforcing confidence in delivery and service performance Support the development of service offerings, training, upgrades and aftermarket opportunities Provide operational and technical input into marketing materials and product positioning Leadership & Team Development Lead, coach and develop team leaders to improve planning discipline, accountability and performance Promote a commercially aware and customer-focused culture across production and service teams Support skills development, training documentation and succession planning Continuous Improvement Improve operational consistency while maintaining a pragmatic, non-bureaucratic approach Ensure effective feedback loops between production, service and engineering teams Drive ongoing operational efficiency and process improvements About You Essential Engineering background (mechanical and/or electrical) Proven experience in production or operations management within a manufacturing environment Experience leading technical or production teams Strong planning, coordination and problem-solving skills Commercial awareness with understanding of margin and cost control Confident communicator, comfortable engaging with both internal teams and customers Experience working within a low-volume, high-value manufacturing environment Desirable Experience within test equipment, machinery or capital equipment manufacturing Exposure to commissioning, calibration or field service operations Customer-facing or account support experience Involvement in product development or business development activities Knowledge of CE/UKCA or regulated machinery environments Experience managing subcontract manufacturing
Mar 16, 2026
Full time
Operations Manager Location: Kettering, Northamptonshire Salary: Up to £50,000 per annum (DOE) Hours: 37.5 hours per week Benefits 25-30 days annual leave (service related) Life assurance Group personal pension Income protection Free on-site parking Flexible working hours Potential for international travel The Company Our client is a long-established and highly respected UK-based engineering and manufacturing business with over 100 years of heritage. Originally founded to set technical standards within a specialist manufacturing sector, the organisation has evolved into a global provider of high-quality testing equipment and technical solutions. Operating from a modern manufacturing facility in Northamptonshire, the business designs, manufactures and exports precision physical testing machinery to leading brands worldwide, supporting quality and performance standards across multiple industries. The Role The Operations Manager will take full responsibility for the end-to-end coordination of production, service, logistics and operational delivery. The focus of the role is to ensure customer commitments are achieved on time, to the required quality standards and within agreed margin expectations. This is a hands-on leadership role requiring a strong engineering background, proven production management experience and sound commercial awareness. The successful candidate will act as the key link between engineering, production, sales and customers, ensuring that sold projects are delivered profitably, efficiently and reliably. The role also includes a customer-facing element and will contribute operational and technical insight into business development and strategic marketing activities. Key Responsibilities Operational Delivery & Planning Own and continuously improve end-to-end delivery performance from order acceptance through to shipment, installation, commissioning and service Lead integrated planning across sales, engineering, production, service and procurement to ensure clear visibility of priorities, capacity and risk Act as escalation point for delivery issues, ensuring early communication and effective mitigation Production & Service Oversight Lead and support team leaders across: Mechanical production and assembly Electrical build, calibration and commissioning Global service and technical support Logistics and order fulfilment Ensure all production, calibration and service activities follow agreed processes and quality standards Maintain clear logging and escalation processes for design, supplier or manufacturing defects Commercial & Financial Performance Deliver financial objectives through effective operational decision-making Reduce avoidable cost leakage through improved planning, sourcing feedback and make-versus-buy decisions Collaborate closely with Sales, Engineering and Procurement to ensure commercially robust project delivery Report on operational financial performance against budget Customer & Market Engagement Act as senior operational contact for key customers, reinforcing confidence in delivery and service performance Support the development of service offerings, training, upgrades and aftermarket opportunities Provide operational and technical input into marketing materials and product positioning Leadership & Team Development Lead, coach and develop team leaders to improve planning discipline, accountability and performance Promote a commercially aware and customer-focused culture across production and service teams Support skills development, training documentation and succession planning Continuous Improvement Improve operational consistency while maintaining a pragmatic, non-bureaucratic approach Ensure effective feedback loops between production, service and engineering teams Drive ongoing operational efficiency and process improvements About You Essential Engineering background (mechanical and/or electrical) Proven experience in production or operations management within a manufacturing environment Experience leading technical or production teams Strong planning, coordination and problem-solving skills Commercial awareness with understanding of margin and cost control Confident communicator, comfortable engaging with both internal teams and customers Experience working within a low-volume, high-value manufacturing environment Desirable Experience within test equipment, machinery or capital equipment manufacturing Exposure to commissioning, calibration or field service operations Customer-facing or account support experience Involvement in product development or business development activities Knowledge of CE/UKCA or regulated machinery environments Experience managing subcontract manufacturing
Abbatt Dual Management
Night Concierge / Security Officer
Abbatt Dual Management
We are currently recruiting for a Night Concierge/Security Officer to become a part of the team at a spectacular site in Greenwich (SE10), with 636 private residential apartments. The concierge is the first point of contact for all residents, visitors, and contractors. Working alongside the Building Manager, they must be professional in manner and appearance at all times and available to assist residents, visitors and contractors with any enquiries they may have in a positive, solution-oriented way. Exceptional customer service skills with excellent attention to detail with an uncompromising outlook to maintaining the highest standards is a must. Outstanding communication skills, both written and verbal. Confident and dynamic speaker, able to communicate and interact effectively with residents and others. Enthusiastic, proactive and positive personality with ability to build trusting relationships with residents, colleagues and others. Your key day-to-day duties will also involve operation of the security desk, CCTV, security of the building and reporting anything to senior management We will require 2 year's minimum of residential concierge experience at a luxury establishment, a strong security background and SIA Licence is desirable. Main duties and responsibilities: To meet and greet all residents, visitors, contractors in a courteous and professional manner at all times; To act as the first point of call of all incoming telephone, intercom, email and face-to-face enquiries, responding to queries efficiently and positively; To receive and log parcels and packages on behalf of residents; To hand over parcels, packages, keys (and other logged items) to residents when they come to collect from the reception (asking for ID where resident unknown or for written authority from resident if third party is coming to collect item on their behalf); To log all resident written instructions under relevant apartment number on the concierge database; To request all verbal instructions from residents to be made in writing (email) and logged under appropriate apartment number on the database and filed in appropriate apartment folder on Outlook; To ensure all new residents register with the concierge team, providing names and contact details of all those living in the apartment for entry on the concierge database; To enter new resident (tenant) details on the database under relevant apartment number profile. Email new resident(s) their database login details and Welcome Letter outlining site procedures and services; To programme door entry fobs, key cards and enter telephone number on door entry intercom panels (where applicable); To forward any resident complaints, breach of leases (i.e. subletting, loud noises, pets) to the Building Manager; To assist with arranging apartment access for contractors (HIU, Sprinkler Head, Window Cleaning etc.); To perform end of shift parcel and key audits. Resolving any discrepancies before the end of your shift; To perform weekly fire alarm, lift alarm and other regulatory tests and inspections. Report any issues to the Building Manager and log/file records for inspection purposes; To be familiar with the site fire activation and evacuation procedures and evacuation points; To ensure the effective communication of site issues and events to colleagues (and temporary staff) by producing/updating the Handover Notes & Instructions at the end of your shift; To perform frequent site inspections and patrols reporting any issues found and taking a proactive and solution orientated approach to temporarily fixing any of issues that may pose a health and safety risk to residents and others. To complete any other requests as directed by Account Manager or Managing Agent. Hours: 4 on 4 off (19:00-07:00) Salary: £30,336 per annum or £13.89 per hour Location: Greenwich (SE10) (nearest tube station is Cutty Sark on the DLR) If this position is of interest to you, please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.
Mar 16, 2026
Full time
We are currently recruiting for a Night Concierge/Security Officer to become a part of the team at a spectacular site in Greenwich (SE10), with 636 private residential apartments. The concierge is the first point of contact for all residents, visitors, and contractors. Working alongside the Building Manager, they must be professional in manner and appearance at all times and available to assist residents, visitors and contractors with any enquiries they may have in a positive, solution-oriented way. Exceptional customer service skills with excellent attention to detail with an uncompromising outlook to maintaining the highest standards is a must. Outstanding communication skills, both written and verbal. Confident and dynamic speaker, able to communicate and interact effectively with residents and others. Enthusiastic, proactive and positive personality with ability to build trusting relationships with residents, colleagues and others. Your key day-to-day duties will also involve operation of the security desk, CCTV, security of the building and reporting anything to senior management We will require 2 year's minimum of residential concierge experience at a luxury establishment, a strong security background and SIA Licence is desirable. Main duties and responsibilities: To meet and greet all residents, visitors, contractors in a courteous and professional manner at all times; To act as the first point of call of all incoming telephone, intercom, email and face-to-face enquiries, responding to queries efficiently and positively; To receive and log parcels and packages on behalf of residents; To hand over parcels, packages, keys (and other logged items) to residents when they come to collect from the reception (asking for ID where resident unknown or for written authority from resident if third party is coming to collect item on their behalf); To log all resident written instructions under relevant apartment number on the concierge database; To request all verbal instructions from residents to be made in writing (email) and logged under appropriate apartment number on the database and filed in appropriate apartment folder on Outlook; To ensure all new residents register with the concierge team, providing names and contact details of all those living in the apartment for entry on the concierge database; To enter new resident (tenant) details on the database under relevant apartment number profile. Email new resident(s) their database login details and Welcome Letter outlining site procedures and services; To programme door entry fobs, key cards and enter telephone number on door entry intercom panels (where applicable); To forward any resident complaints, breach of leases (i.e. subletting, loud noises, pets) to the Building Manager; To assist with arranging apartment access for contractors (HIU, Sprinkler Head, Window Cleaning etc.); To perform end of shift parcel and key audits. Resolving any discrepancies before the end of your shift; To perform weekly fire alarm, lift alarm and other regulatory tests and inspections. Report any issues to the Building Manager and log/file records for inspection purposes; To be familiar with the site fire activation and evacuation procedures and evacuation points; To ensure the effective communication of site issues and events to colleagues (and temporary staff) by producing/updating the Handover Notes & Instructions at the end of your shift; To perform frequent site inspections and patrols reporting any issues found and taking a proactive and solution orientated approach to temporarily fixing any of issues that may pose a health and safety risk to residents and others. To complete any other requests as directed by Account Manager or Managing Agent. Hours: 4 on 4 off (19:00-07:00) Salary: £30,336 per annum or £13.89 per hour Location: Greenwich (SE10) (nearest tube station is Cutty Sark on the DLR) If this position is of interest to you, please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.
Pertemps Northampton Commercial
Customer Service Executive - National Key Accounts
Pertemps Northampton Commercial Daventry, Northamptonshire
Customer Service Executive - National Key Accounts £26k - £30k Monday to Thursday 08.00am - 17.00pm Friday 08.00am - 13.00pm This company supplies tyres, wheels and tyre & wheel assemblies to manufacturers, distributors and dealers across all forms of wheeled equipment - from Lawn & Garden machinery and ATV/UTVs to High-Speed Trailers, Caravans & Motorhomes, Commercial Vehicle and High-Performance Sports Cars PURPOSE To be the driving force behind our Key Account relationships as the dedicated point of contact for our top customers, you will build strong connections, maximise sales opportunities and deliver outstanding account management. With a key focus on customer account management, administration and systems, commercial sales support, this role is integral to both service excellence and revenue growth. Your expertise will ensure seamless service, customer satisfaction and long-term success. We offer development opportunities within account management and commercial sales support for high-performing individuals. YOUR KEY RESPONSIBILITIES Providing accurate administration and project coordination, ensuring efficiency from order processing through to delivery Working directly with Key Account Sales Manager to service and sell to Tyre-Line's Key Account portfolio, ensuring exemplary service to all customers Managing a portfolio of nationally based Key Account customers to deliver an excellent customer experience, drive repeat business and strengthen Tyre-Line's reputation Creating and maintaining customer service metrics Proactively re-engaging lapsed customers, building relationships and expanding the sales pipeline Managing customer communications regarding delivery delays, handling credit issues and complaints, and overseeing the returns process Converting inbound telephone and email enquiries into profitable sales opportunities Effectively managing a structured pipeline of opportunities to ensure consistent customer communication and maximise conversion rates Recording all customer interactions, generating quotes and converting into orders within Tyre-Line's systems Identifying opportunities for Sales Manager involvement, arranging customer meetings to strengthen relationships Ensuring seamless collaboration with Sales Managers by proactively sharing customer insights and scheduling customer visits when beneficial Recommending best fit Tyre-Line products and solutions for both current and future customer requirements Achieving individually agreed targets and activity levels Contributing to the achievement of team targets, objectives, and customer SLA expectations Promoting the full product and service range to maximise customer spend through value based selling Participating in team meetings and regular customer check-ins Using initiative to resolve issues, protecting customer satisfaction and preventing reputational or revenue impact Collaborating with internal departments to ensure the highest levels of customer service. Attending training sessions to enhance product knowledge, customer service techniques and personal development WHAT WE NEED FROM YOU Proven customer focus in providing first class customer service experience Excellent telephone communication skills Experience processing high volume orders Strong Excel proficiency and confident use of Microsoft Office Ability to prioritise under pressure and retain attention to detail Experience working with stock systems or logistics coordination Self motivation and confident decision-making skills A positive attitude towards change and continuous improvement Experience with CRM and ERP systems (advantageous) A demonstrated collaborative team approach with strong cross department communication experience Ability to identify additional sales opportunities For further information please contact Daventry
Mar 16, 2026
Full time
Customer Service Executive - National Key Accounts £26k - £30k Monday to Thursday 08.00am - 17.00pm Friday 08.00am - 13.00pm This company supplies tyres, wheels and tyre & wheel assemblies to manufacturers, distributors and dealers across all forms of wheeled equipment - from Lawn & Garden machinery and ATV/UTVs to High-Speed Trailers, Caravans & Motorhomes, Commercial Vehicle and High-Performance Sports Cars PURPOSE To be the driving force behind our Key Account relationships as the dedicated point of contact for our top customers, you will build strong connections, maximise sales opportunities and deliver outstanding account management. With a key focus on customer account management, administration and systems, commercial sales support, this role is integral to both service excellence and revenue growth. Your expertise will ensure seamless service, customer satisfaction and long-term success. We offer development opportunities within account management and commercial sales support for high-performing individuals. YOUR KEY RESPONSIBILITIES Providing accurate administration and project coordination, ensuring efficiency from order processing through to delivery Working directly with Key Account Sales Manager to service and sell to Tyre-Line's Key Account portfolio, ensuring exemplary service to all customers Managing a portfolio of nationally based Key Account customers to deliver an excellent customer experience, drive repeat business and strengthen Tyre-Line's reputation Creating and maintaining customer service metrics Proactively re-engaging lapsed customers, building relationships and expanding the sales pipeline Managing customer communications regarding delivery delays, handling credit issues and complaints, and overseeing the returns process Converting inbound telephone and email enquiries into profitable sales opportunities Effectively managing a structured pipeline of opportunities to ensure consistent customer communication and maximise conversion rates Recording all customer interactions, generating quotes and converting into orders within Tyre-Line's systems Identifying opportunities for Sales Manager involvement, arranging customer meetings to strengthen relationships Ensuring seamless collaboration with Sales Managers by proactively sharing customer insights and scheduling customer visits when beneficial Recommending best fit Tyre-Line products and solutions for both current and future customer requirements Achieving individually agreed targets and activity levels Contributing to the achievement of team targets, objectives, and customer SLA expectations Promoting the full product and service range to maximise customer spend through value based selling Participating in team meetings and regular customer check-ins Using initiative to resolve issues, protecting customer satisfaction and preventing reputational or revenue impact Collaborating with internal departments to ensure the highest levels of customer service. Attending training sessions to enhance product knowledge, customer service techniques and personal development WHAT WE NEED FROM YOU Proven customer focus in providing first class customer service experience Excellent telephone communication skills Experience processing high volume orders Strong Excel proficiency and confident use of Microsoft Office Ability to prioritise under pressure and retain attention to detail Experience working with stock systems or logistics coordination Self motivation and confident decision-making skills A positive attitude towards change and continuous improvement Experience with CRM and ERP systems (advantageous) A demonstrated collaborative team approach with strong cross department communication experience Ability to identify additional sales opportunities For further information please contact Daventry
FEDERATION OF BRITISH ARTISTS
Head of Venue Hire and Visitor Experience, Mall Galleries
FEDERATION OF BRITISH ARTISTS City Of Westminster, London
FEDERATION OF BRITISH ARTISTS / MALL GALLERIES Job Description Job Title: Head of Venue Hire and Visitor Experience Hours of Work: Full time. Monday - Friday (sometimes involves evenings) Reports to: Chief Executive Location: Federation of British Artists, 17 Carlton House Terrace, London SW1Y 5BD Target Audiences: Gallery and event hirers, artists Background The Federation of British Artists (FBA) is the national centre for contemporary, figurative art, with administration offices and a large, contemporary gallery space located on The Mall in central London. A major visual arts charity, the FBA comprises of nine of the UK's leading art societies. The art societies are as follows: The Royal Society of British Artists The Royal Society of Portrait Painters The Royal Institute of Oil Painters The Royal Institute of Painters in Water Colours The Royal Society of Marine Artists The New English Art Club The Pastel Society The Society of Wildlife Artists The Hesketh Hubbard Life Drawing Class Vision: Leader in contemporary figurative art, led by artists, for all. Mission: Mall Galleries empowers artists through a busy programme of exhibitions and events, prizes and awards, with a focus on figurative art. Managed by the Federation of British Artists, a visual arts charity founded in 1961, Mall Galleries offers learning and engagement opportunities for everyone Exhibiting and selling figurative art, both in the galleries and online are at the centre of the FBA's activities. This is achieved by providing exhibition services, promoting the exhibitions and artists to as wide a public as possible, facilitating sales and hiring out the spacious galleries to external hirers. Inevitably the organisation has been affected financially by the COVID 19 pandemic. We need to rebuild our finances and reserves. We will do this by increasing sales of art, developing a new venue hire package for an international and national customer, attracting more Friends and donations and improving our systems. A new venue hire package was launched in early 2022. Approx 50% of the year is available for venue hire and the gallery is available for evening events throughout the year. This activity generates a vital income of between £500-600,000. Overview The post holder will be responsible for identifying and securing and then account management for venue hire clients or potential clients and nurturing existing clients. You will be part of the Sales and Marketing Department and work closely with the front of house and art services departments. Overall Purpose of the Role: Targeting and securing venue hire - continually monitor sales performance; identify gaps in the diary. Recognise and target new and suitable opportunities using proactive sales initiatives to generate new enquiries Work with the marketing team to plan and deliver marketing initiatives throughout the year and undertake proactive sales activities in line with this strategy Developing and engaging existing hirers with the aim of securing repeat business Primary account management for all venue hire - both exhibitions and events Working closely across the FBA to ensure successful outcomes Responsibilities: Targeting and Sales Create a strategy to attract venue hire Using the exhibition year create a strategy to attract evening event hire Target and approach prospects with effective digital communications, manage site visits and follow up communications Seek multi-year contracts wherever possible Proactively respond to enquiries Account Management and Delivery Account manage and be the primary point of contact for the client Manage the activities of the Venue Hire Coordinator and coordinate within the FBA team for a smooth and successful delivery of the chosen package especially working closely with the Art Services Manager and the gallery team to plan and manage exhibitions smoothly and the Head of Sales and Marketing Manage the relationship with suppliers and third parties - and review these at regular intervals Ensure all Health and Safety policies and Gallery regulations are complied with and provide all the necessary information to the client alongside the Art Services Manager Review and monitor with the client to improve for the future and create good relations with returning clients Ensure contracting and invoicing take place efficiently and in a timely manner Marketing: Editorial and design - create persuasive content, update the website and other digital platforms, work with designers to produce material Liaise and deliver with the digital marketing coordinator to produce targeted venue hire campaigns Administration: Be self-administering Use and develop the CRM for venue hire prospects and clients and produce analytical reports Update the CRM as necessary Project management: Knowledge of digital channels and what makes good digital content including demonstrable knowledge of editorial style and publishing processes in a digital environment Experience with digital analytics and reporting. Database experience with knowledge of segmentation and targeting Line Manage and Train the Visitor Experience Team: Recruit, train and manage front of house staff to provide excellent customer service. This will include, but not be limited to: Collaboration with colleagues to ensure robust recruitment and training programmes for Duty Officers staff (qualified to be in charge on site), in addition to visitor services training. Championing best practice in customer service, ensuring the visitor services team deliver an exemplary shopping and artwork sales experience to all our visitors. Work with colleagues on Fire & Evacuation and Health & Safety practices, including policy review, daily implementation e.g. training. Cultivate an ethos and practice of perpetual improvement in visitor experience through staff support and development.
Mar 16, 2026
Full time
FEDERATION OF BRITISH ARTISTS / MALL GALLERIES Job Description Job Title: Head of Venue Hire and Visitor Experience Hours of Work: Full time. Monday - Friday (sometimes involves evenings) Reports to: Chief Executive Location: Federation of British Artists, 17 Carlton House Terrace, London SW1Y 5BD Target Audiences: Gallery and event hirers, artists Background The Federation of British Artists (FBA) is the national centre for contemporary, figurative art, with administration offices and a large, contemporary gallery space located on The Mall in central London. A major visual arts charity, the FBA comprises of nine of the UK's leading art societies. The art societies are as follows: The Royal Society of British Artists The Royal Society of Portrait Painters The Royal Institute of Oil Painters The Royal Institute of Painters in Water Colours The Royal Society of Marine Artists The New English Art Club The Pastel Society The Society of Wildlife Artists The Hesketh Hubbard Life Drawing Class Vision: Leader in contemporary figurative art, led by artists, for all. Mission: Mall Galleries empowers artists through a busy programme of exhibitions and events, prizes and awards, with a focus on figurative art. Managed by the Federation of British Artists, a visual arts charity founded in 1961, Mall Galleries offers learning and engagement opportunities for everyone Exhibiting and selling figurative art, both in the galleries and online are at the centre of the FBA's activities. This is achieved by providing exhibition services, promoting the exhibitions and artists to as wide a public as possible, facilitating sales and hiring out the spacious galleries to external hirers. Inevitably the organisation has been affected financially by the COVID 19 pandemic. We need to rebuild our finances and reserves. We will do this by increasing sales of art, developing a new venue hire package for an international and national customer, attracting more Friends and donations and improving our systems. A new venue hire package was launched in early 2022. Approx 50% of the year is available for venue hire and the gallery is available for evening events throughout the year. This activity generates a vital income of between £500-600,000. Overview The post holder will be responsible for identifying and securing and then account management for venue hire clients or potential clients and nurturing existing clients. You will be part of the Sales and Marketing Department and work closely with the front of house and art services departments. Overall Purpose of the Role: Targeting and securing venue hire - continually monitor sales performance; identify gaps in the diary. Recognise and target new and suitable opportunities using proactive sales initiatives to generate new enquiries Work with the marketing team to plan and deliver marketing initiatives throughout the year and undertake proactive sales activities in line with this strategy Developing and engaging existing hirers with the aim of securing repeat business Primary account management for all venue hire - both exhibitions and events Working closely across the FBA to ensure successful outcomes Responsibilities: Targeting and Sales Create a strategy to attract venue hire Using the exhibition year create a strategy to attract evening event hire Target and approach prospects with effective digital communications, manage site visits and follow up communications Seek multi-year contracts wherever possible Proactively respond to enquiries Account Management and Delivery Account manage and be the primary point of contact for the client Manage the activities of the Venue Hire Coordinator and coordinate within the FBA team for a smooth and successful delivery of the chosen package especially working closely with the Art Services Manager and the gallery team to plan and manage exhibitions smoothly and the Head of Sales and Marketing Manage the relationship with suppliers and third parties - and review these at regular intervals Ensure all Health and Safety policies and Gallery regulations are complied with and provide all the necessary information to the client alongside the Art Services Manager Review and monitor with the client to improve for the future and create good relations with returning clients Ensure contracting and invoicing take place efficiently and in a timely manner Marketing: Editorial and design - create persuasive content, update the website and other digital platforms, work with designers to produce material Liaise and deliver with the digital marketing coordinator to produce targeted venue hire campaigns Administration: Be self-administering Use and develop the CRM for venue hire prospects and clients and produce analytical reports Update the CRM as necessary Project management: Knowledge of digital channels and what makes good digital content including demonstrable knowledge of editorial style and publishing processes in a digital environment Experience with digital analytics and reporting. Database experience with knowledge of segmentation and targeting Line Manage and Train the Visitor Experience Team: Recruit, train and manage front of house staff to provide excellent customer service. This will include, but not be limited to: Collaboration with colleagues to ensure robust recruitment and training programmes for Duty Officers staff (qualified to be in charge on site), in addition to visitor services training. Championing best practice in customer service, ensuring the visitor services team deliver an exemplary shopping and artwork sales experience to all our visitors. Work with colleagues on Fire & Evacuation and Health & Safety practices, including policy review, daily implementation e.g. training. Cultivate an ethos and practice of perpetual improvement in visitor experience through staff support and development.
Director of Product
Safeguard Global Group
looking for an experienced Director of Product to lead the commercial success, market strategy, and growth of key products within our portfolio. The Director will oversee our EOR, Embedded & AI products. This role blends product leadership with strong commercial and marketing accountability - ensuring we build the right products and bring them successfully to market. You'll set the strategic direction for where our products and platform need to evolve, while Product Managers translate that direction into the specific features and solutions delivered in their functional domains. directly manage a Product Marketing Manager, guiding how we take products and new features to market and ensuring Sales, Marketing, Operations, and Customer Success are aligned and ready to deliver a standout experience.Evaluate product opportunities and develop the supporting business cases and expected commercial impact, to guide where we invest next and how we evolve the experience.Proven experience in a senior/leadership product role with responsibility for commercial outcomes. Strong commercial judgement with the ability to model ROI, evaluate value creation, and make data-led decisions. Experience shaping pricing, packaging, and go-to-market strategies. Exceptional communication skills, with the ability to simplify complexity and influence at all levels. Knowledge of HR tech, payroll, EOR/global employment, managed services, workforce management, or AI-enabled products is valuable. Competencies Influencing skills: Ability to align cross-functional stakeholders and drive consensus around product strategy and go-to-market plans. Execution: Drives to value at pace, unblocking obstacles and challenges whilst maintaining relationships and using influence Who we are and what we do: Safeguard Global is .Global! With offices worldwide, we help 1500+ companies hire, manage, and pay employees in 170+ countries. It's all about people! Join us to meet diverse folks, explore new cultures, and connect with amazing folks from around the globe. Our Global Benefits Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible. Bonding Leave: Enjoy paid leave to bond with your new family member. 2 Charitable Days: Contribute to causes you believe in. Reward & Recognition Program: Be rewarded for your success and championing our values. Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan. Coworking Space Why become a Guardian: International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise. Our Culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve. Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace. Next Steps: To express your interest, please click on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position's requirements, and or a gentle update if you have been unsuccessful at this time. Welcome to the Future of Work! Safeguard Global builds adaptive solutions for organizations seeking to thrive in the global economy. Through a combination of workforce management data, technologies, services and market expertise, Safeguard Global enables success through smarter, more efficient global employee management, recruitment, payroll, onboarding, expense management and more.
Mar 16, 2026
Full time
looking for an experienced Director of Product to lead the commercial success, market strategy, and growth of key products within our portfolio. The Director will oversee our EOR, Embedded & AI products. This role blends product leadership with strong commercial and marketing accountability - ensuring we build the right products and bring them successfully to market. You'll set the strategic direction for where our products and platform need to evolve, while Product Managers translate that direction into the specific features and solutions delivered in their functional domains. directly manage a Product Marketing Manager, guiding how we take products and new features to market and ensuring Sales, Marketing, Operations, and Customer Success are aligned and ready to deliver a standout experience.Evaluate product opportunities and develop the supporting business cases and expected commercial impact, to guide where we invest next and how we evolve the experience.Proven experience in a senior/leadership product role with responsibility for commercial outcomes. Strong commercial judgement with the ability to model ROI, evaluate value creation, and make data-led decisions. Experience shaping pricing, packaging, and go-to-market strategies. Exceptional communication skills, with the ability to simplify complexity and influence at all levels. Knowledge of HR tech, payroll, EOR/global employment, managed services, workforce management, or AI-enabled products is valuable. Competencies Influencing skills: Ability to align cross-functional stakeholders and drive consensus around product strategy and go-to-market plans. Execution: Drives to value at pace, unblocking obstacles and challenges whilst maintaining relationships and using influence Who we are and what we do: Safeguard Global is .Global! With offices worldwide, we help 1500+ companies hire, manage, and pay employees in 170+ countries. It's all about people! Join us to meet diverse folks, explore new cultures, and connect with amazing folks from around the globe. Our Global Benefits Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible. Bonding Leave: Enjoy paid leave to bond with your new family member. 2 Charitable Days: Contribute to causes you believe in. Reward & Recognition Program: Be rewarded for your success and championing our values. Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan. Coworking Space Why become a Guardian: International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise. Our Culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve. Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace. Next Steps: To express your interest, please click on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position's requirements, and or a gentle update if you have been unsuccessful at this time. Welcome to the Future of Work! Safeguard Global builds adaptive solutions for organizations seeking to thrive in the global economy. Through a combination of workforce management data, technologies, services and market expertise, Safeguard Global enables success through smarter, more efficient global employee management, recruitment, payroll, onboarding, expense management and more.
Key Account Manager
Oliver Belle Castleford, Yorkshire
An established and growing manufacturing business is seeking a proactive and highly organised Key Account Manager to join its commercial team. This Key Account Manager role is ideal for someone who is ready to move away from remote working and is looking for a hands-on, office-based position within a fast-paced environment. The successful candidate will thrive on managing detail, building strong retailer relationships, and ensuring orders are processed accurately and delivered on time. Key Responsibilities: Managing and developing relationships with large retail customers Acting as the primary point of contact for key accounts Overseeing the internal sales process from order placement through to delivery Coordinating closely with production, operations and logistics teams Managing high volumes of orders with accuracy and efficiency Supporting e-commerce accounts and online retail channels Ensuring orders are fulfilled correctly and on schedule Monitoring account performance and identifying growth opportunities As Key Account Manager , you will play a key role in ensuring major retail accounts receive excellent service while identifying opportunities to strengthen and grow these partnerships. Skills for a Key Account Manager: Proven experience working with large retailers in a fast-paced environment Strong background in internal sales Experience supporting or managing e-commerce accounts Highly organised with exceptional attention to detail Confident managing multiple priorities simultaneously Commercially aware with strong communication skills Motivated and eager to contribute within an office-based team setting This opportunity would suit a Key Account Manager who enjoys working closely with customers, internal teams and operations to ensure a seamless order and delivery process. Salary & Benefits: £30,000 £40,000 salary depending on experience Office-based role in Castleford Supportive leadership and structured onboarding Opportunity to work with major retail accounts in a growing manufacturing environment
Mar 16, 2026
Full time
An established and growing manufacturing business is seeking a proactive and highly organised Key Account Manager to join its commercial team. This Key Account Manager role is ideal for someone who is ready to move away from remote working and is looking for a hands-on, office-based position within a fast-paced environment. The successful candidate will thrive on managing detail, building strong retailer relationships, and ensuring orders are processed accurately and delivered on time. Key Responsibilities: Managing and developing relationships with large retail customers Acting as the primary point of contact for key accounts Overseeing the internal sales process from order placement through to delivery Coordinating closely with production, operations and logistics teams Managing high volumes of orders with accuracy and efficiency Supporting e-commerce accounts and online retail channels Ensuring orders are fulfilled correctly and on schedule Monitoring account performance and identifying growth opportunities As Key Account Manager , you will play a key role in ensuring major retail accounts receive excellent service while identifying opportunities to strengthen and grow these partnerships. Skills for a Key Account Manager: Proven experience working with large retailers in a fast-paced environment Strong background in internal sales Experience supporting or managing e-commerce accounts Highly organised with exceptional attention to detail Confident managing multiple priorities simultaneously Commercially aware with strong communication skills Motivated and eager to contribute within an office-based team setting This opportunity would suit a Key Account Manager who enjoys working closely with customers, internal teams and operations to ensure a seamless order and delivery process. Salary & Benefits: £30,000 £40,000 salary depending on experience Office-based role in Castleford Supportive leadership and structured onboarding Opportunity to work with major retail accounts in a growing manufacturing environment
Rise Executive Search And Recruitment Ltd
Internal Sales Executive
Rise Executive Search And Recruitment Ltd Farnley, Yorkshire
Internal Technical Sales Executive Negotiable Salary Package dependent upon experience, Pension, and other benefits. Our Client has a requirement for an Internal Sales Executive, ideal would be with experience in the Electrical industry to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in Leeds, Beeston, Pudsey, Morley, Rothwell, Batley, Dewsbury, Headingley, Horsforth, areas of West Yorkshire in order to commute. Ideally y ou will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area. As the Internal Sales Executive you will respond to and handle sales and product enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties. It is also expected that you have commercial ability and awareness to generate quotation for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar role as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge and Experience Sales administration experience within a Sales Office environment. Ideal but not mandatory would be some Electrical industry sector knowledge or experience (or other electrical engineering qualification) Good working knowledge of Microsoft Office and data entry systems Experience in similar sales /customer service environment. Post codes used are for advertising purposes only. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Internal Sales Engineer, Technical Support, Product Specialist, Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales.
Mar 16, 2026
Full time
Internal Technical Sales Executive Negotiable Salary Package dependent upon experience, Pension, and other benefits. Our Client has a requirement for an Internal Sales Executive, ideal would be with experience in the Electrical industry to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in Leeds, Beeston, Pudsey, Morley, Rothwell, Batley, Dewsbury, Headingley, Horsforth, areas of West Yorkshire in order to commute. Ideally y ou will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area. As the Internal Sales Executive you will respond to and handle sales and product enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties. It is also expected that you have commercial ability and awareness to generate quotation for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar role as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge and Experience Sales administration experience within a Sales Office environment. Ideal but not mandatory would be some Electrical industry sector knowledge or experience (or other electrical engineering qualification) Good working knowledge of Microsoft Office and data entry systems Experience in similar sales /customer service environment. Post codes used are for advertising purposes only. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Internal Sales Engineer, Technical Support, Product Specialist, Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales.
Specialty Representative, Psychiatry - London, KY
PowerToFly
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at. onLinkedIn,Facebook,Instagram,XandYouTube. Job Description This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies and all applicable laws and regulations. Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives. Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call. Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers. Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities. Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution. Differentiate AbbVie's value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance. Driving a personal auto or company car or truck, or a powered piece of material handling equipment. Qualifications Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required Relevant and equivalent industry experience required in lieu of a bachelor's degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Proactively identifies customer style / behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes. Operates effectively in a matrix environment. Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries). An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have. Valid driver's license: Ability to pass a pre-employment drug screening test and meet safe driving requirements. Key Stakeholders External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan. Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law: The compensation range described below is the range of possible base pay compensation that the Company believes ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees. This job is eligible toparticipatein our short-term incentiveprograms. Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company's sole andabsolutediscretion unless and until paid andmay bemodifiedat the Company's sole and absolute discretion, consistent withapplicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: What AbbVie Has to Offer Our work can-and does-have a tangible, lasting impact on millions of people. But it's not just the results that matter. How we achieve them matters, too. Leading with purpose, we work to build a more sustainable future for generations to come. We do that by putting our expertise, resources and talent to work to make a real difference for patients, communities and our world.
Mar 16, 2026
Full time
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at. onLinkedIn,Facebook,Instagram,XandYouTube. Job Description This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies and all applicable laws and regulations. Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives. Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call. Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers. Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities. Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution. Differentiate AbbVie's value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance. Driving a personal auto or company car or truck, or a powered piece of material handling equipment. Qualifications Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required Relevant and equivalent industry experience required in lieu of a bachelor's degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Proactively identifies customer style / behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes. Operates effectively in a matrix environment. Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries). An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have. Valid driver's license: Ability to pass a pre-employment drug screening test and meet safe driving requirements. Key Stakeholders External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan. Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law: The compensation range described below is the range of possible base pay compensation that the Company believes ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees. This job is eligible toparticipatein our short-term incentiveprograms. Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company's sole andabsolutediscretion unless and until paid andmay bemodifiedat the Company's sole and absolute discretion, consistent withapplicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: What AbbVie Has to Offer Our work can-and does-have a tangible, lasting impact on millions of people. But it's not just the results that matter. How we achieve them matters, too. Leading with purpose, we work to build a more sustainable future for generations to come. We do that by putting our expertise, resources and talent to work to make a real difference for patients, communities and our world.

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