We are recruiting for people to work in our Customer Experience Team to help us deliver a sensitive, fair and efficient service. As a Customer Adviser you will make a real difference to those who have been victims of violent crime. You will mainly deal with inbound and outbound calls and will need to have excellent communication skills to engage with our customers through the phone, Live Chat and email. The Criminal Injuries Compensation Authority (CICA) is an Executive Agency of Ministry of Justice. We receive over 40,000 applications a year for compensation, from people who have lost loved ones or have been injured as a result of violent crime. We know financial compensation can never fully redress what they have experienced. Nevertheless, what we do is an important part of providing justice for victims and we take pride that the compensation we pay helps people move forward with their lives. Some of the material you will access may include upsetting personal accounts of harm inflicted by others. This could include sexual assault and violence against children which is distressing. We recognise the personal impact this may have over a prolonged period and we provide resilience training, to promote wellbeing. We employ around 300 people and are based in Glasgow city centre, with excellent transport links. We are a small, engaged, productive workforce with a real sense of corporate community. We want to keep improving our services and the way we work to best serve the public, meet new challenges, deliver value for money and ensure CICA is a great place to work. These positions are based at Buchanan Wharf, 10 Clyde Place, Glasgow, G5 8AQ. We currently operate a hybrid working business model, where a typical employee works 3 days a week in the office and the remainder at home. The Role Customer Advisers are responsible for customer and representative contact with CICA by phone, Live Chat and email. You will respond to customer enquiries providing advice and guidance on applying for compensation, assisting with the application process and providing updates on the progress of applications. This role is varied and includes a range of administration tasks which contribute to compensation to victims of violent crime or to support other functions within CICA. We are looking for people with strong communication and IT skills, who can show empathy and humanity and have a passion for delivering excellent customer service. Key Responsibilities The role is primarily focused on customer contact through inbound and outbound calls and will also include an element of application processing. The role requires IT skills and an understanding of Microsoft packages. Key responsibilities include: Responding courteously to telephone, Live Chat and email enquiries, providing applicants with updates on the progress of their claims Supporting applicants accessing digital services and where necessary taking applications by phone Handling and resolving customer issues and responding positively to customer feedback or instances of dissatisfaction Processing, assessing and deciding on compensation claims through detailed investigation in accordance with guidance and giving a full and clear explanation of any decision made, keeping the customer at the heart of everything we do Updating and maintaining relevant databases Liaising with internal colleagues and external stakeholders Recording statistical information on work completed Ability to communicate with empathy and humanity to a diverse range of customers, delivering excellent customer service Ability to plan and organise your time, to deliver a quality service to customers Experience of assessing a range of information and guidance, to support accurate decision making The following criteria are not essential, however candidates who can offer this experience should provide relevant evidence in their application. Customer service experience in a customer contact environment Selection Process The vacancy process involves 2 stages using Civil Service Success Profiles and will assess your Behaviours, Strengths and Experience. Stage 1 For the first stage of the vacancy filling process, you will be asked to provide a personal statement of suitability (maximum 500 words) demonstrating evidence of the essential criteria. If applicable, you should also incorporate evidence of how you meet the desirable criteria. Stage 2 If selected to interview, you will be invited to interview where you will be assessed against the following behaviours: Communicating and Influencing Managing a Quality Service Making Effective Decisions During the panel interview, you will be asked Behaviour based questions and Strengths based questions. Interviews are expected to take place in August 2025. We will be conducting all interviews in person, at our office - Buchanan Wharf, 10 Clyde Place, Glasgow, G5 8AQ. Apply and Further Information Following the closing date, the job advert will no longer be available. You may wish to save a copy for your records. A reserve list will be created and will be valid for 12 months. If further vacancies arise for these or similar roles at Administrative Officer Grade, candidates may be appointed from the reserve list in order of merit. We offer flexible working 7am - 7pm, Monday to Friday. These roles are offered on a full-time (37 hours per week) or part-time working pattern; however, we would ask that applicants make themselves available on a full-time, fixed hours basis (9am to 5pm) for the initial training period which takes up to 10 weeks. This is to ensure the best training and consolidation experience for new colleagues. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map . All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended). Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees. Support . click apply for full job details
Jul 26, 2025
Full time
We are recruiting for people to work in our Customer Experience Team to help us deliver a sensitive, fair and efficient service. As a Customer Adviser you will make a real difference to those who have been victims of violent crime. You will mainly deal with inbound and outbound calls and will need to have excellent communication skills to engage with our customers through the phone, Live Chat and email. The Criminal Injuries Compensation Authority (CICA) is an Executive Agency of Ministry of Justice. We receive over 40,000 applications a year for compensation, from people who have lost loved ones or have been injured as a result of violent crime. We know financial compensation can never fully redress what they have experienced. Nevertheless, what we do is an important part of providing justice for victims and we take pride that the compensation we pay helps people move forward with their lives. Some of the material you will access may include upsetting personal accounts of harm inflicted by others. This could include sexual assault and violence against children which is distressing. We recognise the personal impact this may have over a prolonged period and we provide resilience training, to promote wellbeing. We employ around 300 people and are based in Glasgow city centre, with excellent transport links. We are a small, engaged, productive workforce with a real sense of corporate community. We want to keep improving our services and the way we work to best serve the public, meet new challenges, deliver value for money and ensure CICA is a great place to work. These positions are based at Buchanan Wharf, 10 Clyde Place, Glasgow, G5 8AQ. We currently operate a hybrid working business model, where a typical employee works 3 days a week in the office and the remainder at home. The Role Customer Advisers are responsible for customer and representative contact with CICA by phone, Live Chat and email. You will respond to customer enquiries providing advice and guidance on applying for compensation, assisting with the application process and providing updates on the progress of applications. This role is varied and includes a range of administration tasks which contribute to compensation to victims of violent crime or to support other functions within CICA. We are looking for people with strong communication and IT skills, who can show empathy and humanity and have a passion for delivering excellent customer service. Key Responsibilities The role is primarily focused on customer contact through inbound and outbound calls and will also include an element of application processing. The role requires IT skills and an understanding of Microsoft packages. Key responsibilities include: Responding courteously to telephone, Live Chat and email enquiries, providing applicants with updates on the progress of their claims Supporting applicants accessing digital services and where necessary taking applications by phone Handling and resolving customer issues and responding positively to customer feedback or instances of dissatisfaction Processing, assessing and deciding on compensation claims through detailed investigation in accordance with guidance and giving a full and clear explanation of any decision made, keeping the customer at the heart of everything we do Updating and maintaining relevant databases Liaising with internal colleagues and external stakeholders Recording statistical information on work completed Ability to communicate with empathy and humanity to a diverse range of customers, delivering excellent customer service Ability to plan and organise your time, to deliver a quality service to customers Experience of assessing a range of information and guidance, to support accurate decision making The following criteria are not essential, however candidates who can offer this experience should provide relevant evidence in their application. Customer service experience in a customer contact environment Selection Process The vacancy process involves 2 stages using Civil Service Success Profiles and will assess your Behaviours, Strengths and Experience. Stage 1 For the first stage of the vacancy filling process, you will be asked to provide a personal statement of suitability (maximum 500 words) demonstrating evidence of the essential criteria. If applicable, you should also incorporate evidence of how you meet the desirable criteria. Stage 2 If selected to interview, you will be invited to interview where you will be assessed against the following behaviours: Communicating and Influencing Managing a Quality Service Making Effective Decisions During the panel interview, you will be asked Behaviour based questions and Strengths based questions. Interviews are expected to take place in August 2025. We will be conducting all interviews in person, at our office - Buchanan Wharf, 10 Clyde Place, Glasgow, G5 8AQ. Apply and Further Information Following the closing date, the job advert will no longer be available. You may wish to save a copy for your records. A reserve list will be created and will be valid for 12 months. If further vacancies arise for these or similar roles at Administrative Officer Grade, candidates may be appointed from the reserve list in order of merit. We offer flexible working 7am - 7pm, Monday to Friday. These roles are offered on a full-time (37 hours per week) or part-time working pattern; however, we would ask that applicants make themselves available on a full-time, fixed hours basis (9am to 5pm) for the initial training period which takes up to 10 weeks. This is to ensure the best training and consolidation experience for new colleagues. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map . All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended). Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees. Support . click apply for full job details
Description Position at Wind River Internal Title: Business Development/Capture Manager, Aerospace, Government and Defense External Title: Business Development/Capture Manager, Aerospace, Government and Defense Location: United Kingdom ABOUT WIND RIVER Wind River is a global leader in delivering software for mission-critical intelligent systems. For more than four decades, the company has been an innovator and pioneer, powering billions of systems that require the highest levels of security, safety, and reliability. Wind River helps customers across automotive, aerospace, defense, industrial, medical, and telecommunications industries solve complex technology challenges on their journey toward the new intelligent machine economy. The company's software powers generation after generation of the safest, most secure systems in the world. Examples include playing a key role in NASA space missions such as Artemis I, the James Webb Space Telescope, and multiple Mars rovers. We've achieved recent 5G milestones including the world's first successful 5G data session with Verizon and building one of the largest Open RAN networks in the world with Vodafone. The company has received industry recognition for its technology innovation and leadership, and for its workplace culture, including global Great Place to Work certification and being named a "Top Workplace" for ten consecutive years. If you want to be part of a unique culture where the lived experience is based on our cultural attributes of growth mindset, customer-focus, and diversity, equity, inclusion & belonging, come join us and help advance the future software-defined world. ABOUT THE OPPORTUNITY Wind River is a recognized leader in Aerospace and Defense, committed to delivering advanced software solutions and services that address mission-critical needs for defense agencies and aerospace clients worldwide. We are seeking a strategic, results-driven Business Development / Capture Manager to join our team and help expand our market presence across Europe, the Middle East and Africa (EMEA), identify new business opportunities, and execute capture strategies to support sustained growth in the Aerospace, Government and Defense sectors. The Business Development / Capture Manager will be responsible for leading and driving the business development lifecycle from business opportunity identification to proposal submission and contract award. This individual will develop and execute strategic capture plans, identify and qualify new business opportunities, and ensure the successful pursuit of key contracts, including coordinating cross-functional teams and guiding proposals for complex Aerospace, Government and Defense projects. ABOUT YOU Key Responsibilities Identify and assess new business opportunities, emerging markets, and strategic partnerships within the Aerospace, Government and Defense sectors. Develop, maintain and implement strategies to drive market growth, including identifying key customer needs and aligning company solutions with those needs. Build and maintain strong relationships with clients, government agencies, prime contractors, and industry partners. Conduct market research and competitive analysis to identify trends, risks, and opportunities in the Aerospace, Government and Defense markets. Engage in networking, attend industry events, and represent the company at conferences and trade shows to build brand awareness and generate new leads. Develop and present business development and capture plans and recommendations to senior leadership, aligning strategies with the company's goals. Lead capture efforts for strategic opportunities, guiding the team through the full lifecycle of the pursuit process, including qualification, proposal development, pricing strategy, and risk management. Work closely with proposal teams to create comprehensive, compelling, and compliant proposals that align with client requirements and showcase the company's value proposition. Coordinate and communicate with internal departments (e.g., product, legal, contracts, finance) to ensure timely and accurate capture execution. Manage proposal timelines, resources, and deliverables, ensuring alignment with the opportunity's schedule and submission requirements. Conduct win/loss analyses for capture activities to refine strategies and improve future pursuits. Develop and execute strategic plans to grow the company's footprint in key markets, including identifying potential clients, understanding their needs, and proposing tailored solutions. Collaborate with senior leadership to shape long-term growth strategies, including market diversification and entry into new international or domestic markets. Work with product development teams to tailor solutions based on customer feedback and market analysis. Qualifications Holding an active security clearance is a plus, or ability to gain security clearance is a must. Bachelor's degree in Business Administration, Engineering, or a related field. MBA or equivalent advanced degree preferred. Minimum of 12 years of experience in business development, capture management, or sales within the Aerospace, Government and Defense sectors. Proven track record of leading and managing complex capture efforts for government and commercial contracts. Deep understanding of regional Acquisition Regulations and 'flow-down' requirements relative to regulated or government contracting process, contract types, and the structured bidding process for government and aerospace contracts. Experience developing and executing market strategies to support long-term business growth. Ability to identify and assess new business opportunities, manage strategic partnerships, and develop client-focused solutions. Prior experience working with government agencies and prime contractors in the Defense or Aerospace sectors is highly preferred. Demonstrated experience managing cross-functional teams and engaging with senior leadership in strategic decision-making. Experience in embedded systems and cloud software consisting of real-time operating systems (RTOS), industry-specific software (Linux), simulation technology, development tools, and middleware is a plus. Experience with Enterprise Software, specifically around Linux and cloud virtualization systems and requirements. Skills Strong communication, negotiation, and interpersonal skills with the ability to influence decision-makers and build relationships across all levels. Ability to think strategically and develop actionable plans that align with business objectives. Strong problem-solving and analytical skills, particularly in evaluating business opportunities and risks. Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), proposal management tools, and CRM tools (e.g., Salesforce). Preferred Qualifications Experience in strategic business development or capture management in key areas such as unmanned systems, cybersecurity, avionics, or aerospace systems. Familiarity with acquisition and export control regulations and their impact on capture and business development efforts.
Jul 26, 2025
Full time
Description Position at Wind River Internal Title: Business Development/Capture Manager, Aerospace, Government and Defense External Title: Business Development/Capture Manager, Aerospace, Government and Defense Location: United Kingdom ABOUT WIND RIVER Wind River is a global leader in delivering software for mission-critical intelligent systems. For more than four decades, the company has been an innovator and pioneer, powering billions of systems that require the highest levels of security, safety, and reliability. Wind River helps customers across automotive, aerospace, defense, industrial, medical, and telecommunications industries solve complex technology challenges on their journey toward the new intelligent machine economy. The company's software powers generation after generation of the safest, most secure systems in the world. Examples include playing a key role in NASA space missions such as Artemis I, the James Webb Space Telescope, and multiple Mars rovers. We've achieved recent 5G milestones including the world's first successful 5G data session with Verizon and building one of the largest Open RAN networks in the world with Vodafone. The company has received industry recognition for its technology innovation and leadership, and for its workplace culture, including global Great Place to Work certification and being named a "Top Workplace" for ten consecutive years. If you want to be part of a unique culture where the lived experience is based on our cultural attributes of growth mindset, customer-focus, and diversity, equity, inclusion & belonging, come join us and help advance the future software-defined world. ABOUT THE OPPORTUNITY Wind River is a recognized leader in Aerospace and Defense, committed to delivering advanced software solutions and services that address mission-critical needs for defense agencies and aerospace clients worldwide. We are seeking a strategic, results-driven Business Development / Capture Manager to join our team and help expand our market presence across Europe, the Middle East and Africa (EMEA), identify new business opportunities, and execute capture strategies to support sustained growth in the Aerospace, Government and Defense sectors. The Business Development / Capture Manager will be responsible for leading and driving the business development lifecycle from business opportunity identification to proposal submission and contract award. This individual will develop and execute strategic capture plans, identify and qualify new business opportunities, and ensure the successful pursuit of key contracts, including coordinating cross-functional teams and guiding proposals for complex Aerospace, Government and Defense projects. ABOUT YOU Key Responsibilities Identify and assess new business opportunities, emerging markets, and strategic partnerships within the Aerospace, Government and Defense sectors. Develop, maintain and implement strategies to drive market growth, including identifying key customer needs and aligning company solutions with those needs. Build and maintain strong relationships with clients, government agencies, prime contractors, and industry partners. Conduct market research and competitive analysis to identify trends, risks, and opportunities in the Aerospace, Government and Defense markets. Engage in networking, attend industry events, and represent the company at conferences and trade shows to build brand awareness and generate new leads. Develop and present business development and capture plans and recommendations to senior leadership, aligning strategies with the company's goals. Lead capture efforts for strategic opportunities, guiding the team through the full lifecycle of the pursuit process, including qualification, proposal development, pricing strategy, and risk management. Work closely with proposal teams to create comprehensive, compelling, and compliant proposals that align with client requirements and showcase the company's value proposition. Coordinate and communicate with internal departments (e.g., product, legal, contracts, finance) to ensure timely and accurate capture execution. Manage proposal timelines, resources, and deliverables, ensuring alignment with the opportunity's schedule and submission requirements. Conduct win/loss analyses for capture activities to refine strategies and improve future pursuits. Develop and execute strategic plans to grow the company's footprint in key markets, including identifying potential clients, understanding their needs, and proposing tailored solutions. Collaborate with senior leadership to shape long-term growth strategies, including market diversification and entry into new international or domestic markets. Work with product development teams to tailor solutions based on customer feedback and market analysis. Qualifications Holding an active security clearance is a plus, or ability to gain security clearance is a must. Bachelor's degree in Business Administration, Engineering, or a related field. MBA or equivalent advanced degree preferred. Minimum of 12 years of experience in business development, capture management, or sales within the Aerospace, Government and Defense sectors. Proven track record of leading and managing complex capture efforts for government and commercial contracts. Deep understanding of regional Acquisition Regulations and 'flow-down' requirements relative to regulated or government contracting process, contract types, and the structured bidding process for government and aerospace contracts. Experience developing and executing market strategies to support long-term business growth. Ability to identify and assess new business opportunities, manage strategic partnerships, and develop client-focused solutions. Prior experience working with government agencies and prime contractors in the Defense or Aerospace sectors is highly preferred. Demonstrated experience managing cross-functional teams and engaging with senior leadership in strategic decision-making. Experience in embedded systems and cloud software consisting of real-time operating systems (RTOS), industry-specific software (Linux), simulation technology, development tools, and middleware is a plus. Experience with Enterprise Software, specifically around Linux and cloud virtualization systems and requirements. Skills Strong communication, negotiation, and interpersonal skills with the ability to influence decision-makers and build relationships across all levels. Ability to think strategically and develop actionable plans that align with business objectives. Strong problem-solving and analytical skills, particularly in evaluating business opportunities and risks. Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), proposal management tools, and CRM tools (e.g., Salesforce). Preferred Qualifications Experience in strategic business development or capture management in key areas such as unmanned systems, cybersecurity, avionics, or aerospace systems. Familiarity with acquisition and export control regulations and their impact on capture and business development efforts.
AboutEnergy Systems We help customers navigate the complex transition to a decarbonized and more sustainable energy future. We do this by assuring that energy systems work safely and effectively, using solutions that are increasingly digital. We also help industries and governments to navigate the many complex, interrelated transitions taking place globally and regionally, in the energy industry. Do you want to be part of an organization dedicated to tackling global issues such as climate change? Are you enthusiastic about modernizing energy systems to support decarbonization, electrification, and the energy transition? Are you looking for an opportunity to collaborate with a team of engaged, creative colleagues to deliver industry-leading solutions to grid modernization? DNV is growing its grid modernization service offering to provide customers with strategic advisory support as they adapt their transmission and distribution networks to be resilient, reliable, flexible, secure, and equitable. DNV is seeking a Grid Modernization Business Development Leader to lead business development efforts for this service, working with new and existing customers throughout planning, integration, monitoring, and operation of grid modernization efforts to incorporate increased electrification, expansion of clean energy generation and storage resources, and general grid expansion. This includes efforts around distribution planning, Distributed Energy Resource Management Systems (DERMS) and Advanced Distribution Management Systems (ADMS) advisory, standardization of data protocols (such as the Common Information Model or CIM), and integration of benefit cost assessment (BCA) frameworks that consider advanced grid solutions alongside traditional assets. The Business Development Leader will be responsible for growing key services and will have a strong market and customer focus. You will manage customer relations, customer feedback, and help the Grid Modernization team develop and execute on the strategy to expand services. Collaborating closely with other leaders, you will be responsible for developing targeted key services in grid modernization. The ideal candidate will bring existing relationships with utility customers and can develop sole source opportunities from this customer base while also managing bids for competitive solicitations. This role is based at our DNV office in North Andover or Medford, MA; Portland, ME; New York, NY; Oakland, CA; Arlington, VA; Madison, WI; Seattle, WA, Portland, OR and Houston, TX , presenting a dynamic hybrid schedule where employees will typically spend three (3) days per week working from either a DNV office or client location/site. Further details regarding role-specific requirements will be shared during the interview process. What you'll do: Lead business development efforts to expand grid modernization services for existing and new customers. Create resources and support tools for grid modernization strategies that help customers develop strategies to procure and/or integrate solutions such as DERMS and ADMS. Support project-based teams in the delivery of studies and analyses, acting as a leader and subject matter expert. While this role is focused on business development, the ideal candidate will be expected to spend about 30% of their time on client projects after the role is established. Interpret customers' problems to be solved and convert into value-added opportunities. Collaborate with DNV staff on other teams in North America and globally (Digitalization & Analytics, Design & Evaluation, and Engineering & Technology, Power System Advisory, Storage and Grid Edge, and Renewables Advisory) to identify opportunities for collaboration and innovation and develop creative approaches to customer problems. Operate with a teamwork mentality that leads to building and maintaining interpersonal relationships, providing guidance to researchers and consultants and collaborating with other project managers and team members to share knowledge and best practices Ensure all work products are high quality, effective, and timely; effectively utilize analysts and consultants at DNV to effectively ensure high standards of accuracy. Act as a public spokesperson for DNV representing the organization at conferences and other public speaking venues. Generous paid time off (vacation, sick days, company holidays, personal days) Multiple Medical and Dental benefit plans to choose from, Vision benefits Spending accounts - FSA, Dependent Care, Commuter Benefits, company-seeded HSA Employer-paid, therapist-led, virtual care services through Talkspace 401(k) with company match Company provided life insurance, short-term, and long-term disability benefits Education reimbursement program Flexible work schedule Charitable Matched Giving and Volunteer Rewards through our Impact Program Volunteer time off (VTO) paid by the company Career advancement opportunities Benefits vary based on position, tenure, location, and employee election DNV is a proud equal opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. DNV is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. US applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the North America Recruitment Department (). Information received relating to accommodation will be addressed confidentially. For more information DNV provides a reasonable range of compensation for this role. The actual compensation is influenced by a wide array of factors, including but not limited to skill set, level of experience, and specific location. The range of starting pay for this role is $140,000.00-$195,000.00." What's Required Bachelor's degree with emphasis in a relevant discipline (Such as Business, Statistics, Economics, Environmental and Energy Policy, Engineering) Minimum of 10 years of work experience in transmission and distribution planning or operations, grid modernization, or power systems engineering in the energy industry Experience with business development (proposal development and/or proactive business development) Demonstrated curiosity and desire to continue learning and evolving with the market. An understanding of technologies and trends in transmission/distribution planning and grid modernization market developments, policies, and best practices. Willingness to undertake new and exciting activities and think creatively to find a solution to a problem. An interest in using data and research to tell a story. Motivation for sourcing and/or successfully steering efforts to obtain new business Excellent written and verbal English communication skills; demonstrated ability to write for different audiences, including proposal development Comfortable communicating with team members with different cultural backgrounds and experience. Ability to work collaboratively with a diverse team and have a positive, team-oriented attitude and professional demeanor Strong written and verbal English communication skills We conduct pre-employment drug and background screening What is Preferred Master's degree or emphasis in a relevant discipline (Such as Business, Statistics, Economics, Environmental and Energy Policy, Engineering) Experience in a consulting or team-based research environment or experience working at or with electric utilities, regional grid operators, or other relevant organizations developing energy transition initiatives and analyses. Experience in the analysis of grid services and impact opportunities of EE, DR, DER, electrification, VPPs and NWAs. Immigration-related employment benefits, for example visa sponsorship, are not available for this position
Jul 26, 2025
Full time
AboutEnergy Systems We help customers navigate the complex transition to a decarbonized and more sustainable energy future. We do this by assuring that energy systems work safely and effectively, using solutions that are increasingly digital. We also help industries and governments to navigate the many complex, interrelated transitions taking place globally and regionally, in the energy industry. Do you want to be part of an organization dedicated to tackling global issues such as climate change? Are you enthusiastic about modernizing energy systems to support decarbonization, electrification, and the energy transition? Are you looking for an opportunity to collaborate with a team of engaged, creative colleagues to deliver industry-leading solutions to grid modernization? DNV is growing its grid modernization service offering to provide customers with strategic advisory support as they adapt their transmission and distribution networks to be resilient, reliable, flexible, secure, and equitable. DNV is seeking a Grid Modernization Business Development Leader to lead business development efforts for this service, working with new and existing customers throughout planning, integration, monitoring, and operation of grid modernization efforts to incorporate increased electrification, expansion of clean energy generation and storage resources, and general grid expansion. This includes efforts around distribution planning, Distributed Energy Resource Management Systems (DERMS) and Advanced Distribution Management Systems (ADMS) advisory, standardization of data protocols (such as the Common Information Model or CIM), and integration of benefit cost assessment (BCA) frameworks that consider advanced grid solutions alongside traditional assets. The Business Development Leader will be responsible for growing key services and will have a strong market and customer focus. You will manage customer relations, customer feedback, and help the Grid Modernization team develop and execute on the strategy to expand services. Collaborating closely with other leaders, you will be responsible for developing targeted key services in grid modernization. The ideal candidate will bring existing relationships with utility customers and can develop sole source opportunities from this customer base while also managing bids for competitive solicitations. This role is based at our DNV office in North Andover or Medford, MA; Portland, ME; New York, NY; Oakland, CA; Arlington, VA; Madison, WI; Seattle, WA, Portland, OR and Houston, TX , presenting a dynamic hybrid schedule where employees will typically spend three (3) days per week working from either a DNV office or client location/site. Further details regarding role-specific requirements will be shared during the interview process. What you'll do: Lead business development efforts to expand grid modernization services for existing and new customers. Create resources and support tools for grid modernization strategies that help customers develop strategies to procure and/or integrate solutions such as DERMS and ADMS. Support project-based teams in the delivery of studies and analyses, acting as a leader and subject matter expert. While this role is focused on business development, the ideal candidate will be expected to spend about 30% of their time on client projects after the role is established. Interpret customers' problems to be solved and convert into value-added opportunities. Collaborate with DNV staff on other teams in North America and globally (Digitalization & Analytics, Design & Evaluation, and Engineering & Technology, Power System Advisory, Storage and Grid Edge, and Renewables Advisory) to identify opportunities for collaboration and innovation and develop creative approaches to customer problems. Operate with a teamwork mentality that leads to building and maintaining interpersonal relationships, providing guidance to researchers and consultants and collaborating with other project managers and team members to share knowledge and best practices Ensure all work products are high quality, effective, and timely; effectively utilize analysts and consultants at DNV to effectively ensure high standards of accuracy. Act as a public spokesperson for DNV representing the organization at conferences and other public speaking venues. Generous paid time off (vacation, sick days, company holidays, personal days) Multiple Medical and Dental benefit plans to choose from, Vision benefits Spending accounts - FSA, Dependent Care, Commuter Benefits, company-seeded HSA Employer-paid, therapist-led, virtual care services through Talkspace 401(k) with company match Company provided life insurance, short-term, and long-term disability benefits Education reimbursement program Flexible work schedule Charitable Matched Giving and Volunteer Rewards through our Impact Program Volunteer time off (VTO) paid by the company Career advancement opportunities Benefits vary based on position, tenure, location, and employee election DNV is a proud equal opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. DNV is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. US applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the North America Recruitment Department (). Information received relating to accommodation will be addressed confidentially. For more information DNV provides a reasonable range of compensation for this role. The actual compensation is influenced by a wide array of factors, including but not limited to skill set, level of experience, and specific location. The range of starting pay for this role is $140,000.00-$195,000.00." What's Required Bachelor's degree with emphasis in a relevant discipline (Such as Business, Statistics, Economics, Environmental and Energy Policy, Engineering) Minimum of 10 years of work experience in transmission and distribution planning or operations, grid modernization, or power systems engineering in the energy industry Experience with business development (proposal development and/or proactive business development) Demonstrated curiosity and desire to continue learning and evolving with the market. An understanding of technologies and trends in transmission/distribution planning and grid modernization market developments, policies, and best practices. Willingness to undertake new and exciting activities and think creatively to find a solution to a problem. An interest in using data and research to tell a story. Motivation for sourcing and/or successfully steering efforts to obtain new business Excellent written and verbal English communication skills; demonstrated ability to write for different audiences, including proposal development Comfortable communicating with team members with different cultural backgrounds and experience. Ability to work collaboratively with a diverse team and have a positive, team-oriented attitude and professional demeanor Strong written and verbal English communication skills We conduct pre-employment drug and background screening What is Preferred Master's degree or emphasis in a relevant discipline (Such as Business, Statistics, Economics, Environmental and Energy Policy, Engineering) Experience in a consulting or team-based research environment or experience working at or with electric utilities, regional grid operators, or other relevant organizations developing energy transition initiatives and analyses. Experience in the analysis of grid services and impact opportunities of EE, DR, DER, electrification, VPPs and NWAs. Immigration-related employment benefits, for example visa sponsorship, are not available for this position
About Maritime We help enhance the safety, efficiency, and sustainability of our customers in the global shipping industry, covering all vessel types and mobile offshore units. As a partner to the industry, we offer services in testing, certification, training, and technical advisory through the energy value chain. We are continually investing heavily in R&D for new services and solutions, proactively assessing the industry's current and future needs. Business Development and Sales Achieve order intake targets by identifying and implementing strategic actions to drive growth. Expand the Maritime Advisory business by targeting key customers, including ship owners, charterers, banks, and other maritime stakeholders. Identify customer needs and develop tailored solutions, focusing on decarbonization and digitalization services. Manage and oversee key opportunities as both Business Manager (BM) and Project Manager (PM). Communication and Collaboration Support the Head of Maritime Advisory China on regional marketing and communication efforts for Advisory services. Align Advisory activities with regional marketing strategies and communication plans. Build and maintain a strong global network within the Maritime Advisory team. Collaborate closely with DNV Classification and other Business Areas (Energy, SCPA, Digital Solutions, etc.) to position and promote Maritime Advisory services effectively. Organize and facilitate forums, workshops, and meetings (both internal and external) to drive engagement and business growth. Promote Maritime Advisory services through diverse channels to enhance the DNV brand and showcase the value of Maritime Advisory. Benefits A strong company culture emphasizing competence development and employee care. Attractive total compensation package. Great colleagues who value teamwork and support. International working environment. Flexible working modes with a focus on work/life balance. Interesting and challenging projects from international clients. Opportunities to grow and develop your skills and ambitions within DNV. Training and development support (training sponsorship, on-the-job training, training programs). Build a professional network and gain valuable real-world experience through our projects. Benefits may vary based on position, tenure, contract, or grade level. DNV is an Equal Opportunity Employer and considers qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age, or political opinions. We value diversity and invite you to be part of this inclusive culture. Position Qualifications 10+ years of experience in the maritime industry, with a strong understanding of market dynamics and customer needs. Proven track record in business development and sales, with results-oriented focus. Good understanding of shipping, safety, decarbonization, or digitalization in the maritime industry. Strong customer focus, capable of addressing the diverse needs of stakeholders, especially ship owners and charterers. Excellent interpersonal and communication skills, with the ability to build and maintain relationships at all levels. Solution-oriented, proactive, with a strong sense of ownership and accountability. Willingness to learn new concepts and adapt to industry changes. Team player with a collaborative mindset, eager to share knowledge and support colleagues. Fluency in English, both written and spoken.
Jul 26, 2025
Full time
About Maritime We help enhance the safety, efficiency, and sustainability of our customers in the global shipping industry, covering all vessel types and mobile offshore units. As a partner to the industry, we offer services in testing, certification, training, and technical advisory through the energy value chain. We are continually investing heavily in R&D for new services and solutions, proactively assessing the industry's current and future needs. Business Development and Sales Achieve order intake targets by identifying and implementing strategic actions to drive growth. Expand the Maritime Advisory business by targeting key customers, including ship owners, charterers, banks, and other maritime stakeholders. Identify customer needs and develop tailored solutions, focusing on decarbonization and digitalization services. Manage and oversee key opportunities as both Business Manager (BM) and Project Manager (PM). Communication and Collaboration Support the Head of Maritime Advisory China on regional marketing and communication efforts for Advisory services. Align Advisory activities with regional marketing strategies and communication plans. Build and maintain a strong global network within the Maritime Advisory team. Collaborate closely with DNV Classification and other Business Areas (Energy, SCPA, Digital Solutions, etc.) to position and promote Maritime Advisory services effectively. Organize and facilitate forums, workshops, and meetings (both internal and external) to drive engagement and business growth. Promote Maritime Advisory services through diverse channels to enhance the DNV brand and showcase the value of Maritime Advisory. Benefits A strong company culture emphasizing competence development and employee care. Attractive total compensation package. Great colleagues who value teamwork and support. International working environment. Flexible working modes with a focus on work/life balance. Interesting and challenging projects from international clients. Opportunities to grow and develop your skills and ambitions within DNV. Training and development support (training sponsorship, on-the-job training, training programs). Build a professional network and gain valuable real-world experience through our projects. Benefits may vary based on position, tenure, contract, or grade level. DNV is an Equal Opportunity Employer and considers qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age, or political opinions. We value diversity and invite you to be part of this inclusive culture. Position Qualifications 10+ years of experience in the maritime industry, with a strong understanding of market dynamics and customer needs. Proven track record in business development and sales, with results-oriented focus. Good understanding of shipping, safety, decarbonization, or digitalization in the maritime industry. Strong customer focus, capable of addressing the diverse needs of stakeholders, especially ship owners and charterers. Excellent interpersonal and communication skills, with the ability to build and maintain relationships at all levels. Solution-oriented, proactive, with a strong sense of ownership and accountability. Willingness to learn new concepts and adapt to industry changes. Team player with a collaborative mindset, eager to share knowledge and support colleagues. Fluency in English, both written and spoken.
Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. Amazon Global Selling is focused on breaking down barriers to allow 3rd party sellers from across the world to sell their products to customers in India. This role entails working with multiple Amazon and external stakeholders to deliver best-in class seller experience for new sellers and help existing sellers expand their business on the Amazon platform in India. The objective of this position is to deliver business growth to the international sellers on Amazon India and to deliver new business growth to Amazon by recruiting third-party sellers that deliver competitive pricing and broad product selection. The ideal candidate will have sales experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence external stakeholders. The candidate should be comfortable interfacing with technology systems, and processes and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. The candidate will be comfortable in executing repeatable processes. Role and Responsibilities - Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences. - Work closely with senior executives at interested sellers to successfully negotiate deals and help in on-boarding. - Engage with key internal and external stakeholders to drive the seller onboarding process - Work with key internal stakeholders to set priorities and develop account targets that underpin category strategy - Review and monitor performance and sales of key partners to manage their performance. Achieve productivity and seller satisfaction targets BASIC QUALIFICATIONS - 1+ years of sales experience - Bachelor's degree PREFERRED QUALIFICATIONS - 2+ years of sales experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 26, 2025
Full time
Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. Amazon Global Selling is focused on breaking down barriers to allow 3rd party sellers from across the world to sell their products to customers in India. This role entails working with multiple Amazon and external stakeholders to deliver best-in class seller experience for new sellers and help existing sellers expand their business on the Amazon platform in India. The objective of this position is to deliver business growth to the international sellers on Amazon India and to deliver new business growth to Amazon by recruiting third-party sellers that deliver competitive pricing and broad product selection. The ideal candidate will have sales experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence external stakeholders. The candidate should be comfortable interfacing with technology systems, and processes and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. The candidate will be comfortable in executing repeatable processes. Role and Responsibilities - Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences. - Work closely with senior executives at interested sellers to successfully negotiate deals and help in on-boarding. - Engage with key internal and external stakeholders to drive the seller onboarding process - Work with key internal stakeholders to set priorities and develop account targets that underpin category strategy - Review and monitor performance and sales of key partners to manage their performance. Achieve productivity and seller satisfaction targets BASIC QUALIFICATIONS - 1+ years of sales experience - Bachelor's degree PREFERRED QUALIFICATIONS - 2+ years of sales experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Closing date: 01-08-2025 Funeral Director £14.75 per hour plus benefits Part Time, 22.5 hours per week, over 3 days that will run on a rota and could change, on call on a rota basis Westbury on Trym, Bristol, BS9 3DU No experience needed. We're looking for an empathetic and commercially minded person to join the Co-op Funeralcare team. You don't need industry experience. If you have great people skills, and a real commercial focus, you could be perfect for this role. At Co-op Funeralcare, we provide a caring and compassionate service when families need it most. As a funeral director, you'll be right at the heart of that service. You'll balance your time between managerial and business tasks, and building strong, trusting relationships with clients. At the Co-op, you'll be part of something meaningful. Join us today. What you'll do • make sure client needs, service levels and KPIs are met • be clients' main point of contact; supporting and guiding with the help of the wider team • support funerals - conducting the ceremony, leading the team and carrying the deceased when necessary • make sure all regulated work, including funeral planning appointments, is referred to a 'certified colleague' • build and maintain relationships with the team, clients and the community This role would suit people who have • a commercial mind-set and experience in a managerial role • a true customer focus and a real passion for delivering a great service • the ability to capture intricate detail and make sure it is reflected in the service we deliver • compassion, understanding and empathy, and the ability to keep a cool head under pressure • a UK manual driving licence Why Co-op? You'll get a fantastic benefits package including: • 30% off Co-op branded products in our food stores all year-round • 10% off other brands in our food stores all year-round • discounts on other Co-op products and services • 23 days holidays (pro rata, rising with service) • a pension with up to 10% employer contributions • access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day • access to virtual GP and free eye tests • endless career development opportunities including apprenticeships • friendly, supportive team and the knowledge that you make a huge difference to your community • access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities Building an inclusive work environment We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing . As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test. If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of pre-employment screening checks.
Jul 26, 2025
Full time
Closing date: 01-08-2025 Funeral Director £14.75 per hour plus benefits Part Time, 22.5 hours per week, over 3 days that will run on a rota and could change, on call on a rota basis Westbury on Trym, Bristol, BS9 3DU No experience needed. We're looking for an empathetic and commercially minded person to join the Co-op Funeralcare team. You don't need industry experience. If you have great people skills, and a real commercial focus, you could be perfect for this role. At Co-op Funeralcare, we provide a caring and compassionate service when families need it most. As a funeral director, you'll be right at the heart of that service. You'll balance your time between managerial and business tasks, and building strong, trusting relationships with clients. At the Co-op, you'll be part of something meaningful. Join us today. What you'll do • make sure client needs, service levels and KPIs are met • be clients' main point of contact; supporting and guiding with the help of the wider team • support funerals - conducting the ceremony, leading the team and carrying the deceased when necessary • make sure all regulated work, including funeral planning appointments, is referred to a 'certified colleague' • build and maintain relationships with the team, clients and the community This role would suit people who have • a commercial mind-set and experience in a managerial role • a true customer focus and a real passion for delivering a great service • the ability to capture intricate detail and make sure it is reflected in the service we deliver • compassion, understanding and empathy, and the ability to keep a cool head under pressure • a UK manual driving licence Why Co-op? You'll get a fantastic benefits package including: • 30% off Co-op branded products in our food stores all year-round • 10% off other brands in our food stores all year-round • discounts on other Co-op products and services • 23 days holidays (pro rata, rising with service) • a pension with up to 10% employer contributions • access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day • access to virtual GP and free eye tests • endless career development opportunities including apprenticeships • friendly, supportive team and the knowledge that you make a huge difference to your community • access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities Building an inclusive work environment We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing . As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test. If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of pre-employment screening checks.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jul 26, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Director, Business Development (Market Access Consulting) page is loaded Director, Business Development (Market Access Consulting) Apply locations WEMEA > United Kingdom > Remote WEMEA > Spain > Remote WEMEA > Spain > Baena WEMEA > Spain > Madrid > PLX time type Full time posted on Posted 3 Days Ago job requisition id R Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Summary: As the Director, Business Development for Market Access Healthcare Consulting, you will play a pivotal role in driving new business development by generating leads and expanding our client base. You will leverage your existing contacts and networks while actively seeking out new opportunities to enhance our Market Access, Real World Evidence (RWE), Health Economics and Outcomes Research (HEOR), and Consulting services. This role is fundamental to our growth strategy and requires a proactive approach to building relationships across the pharmaceutical and biotech sectors. You will be part of a dynamic and flexible team that collaborates cross-functionally across various sales teams and departments within Cencora. Your extensive background in Market Access and a robust existing network will enable you to understand key drivers that influence purchasing decisions and effectively position our services to meet the needs of prospective clients. Key target stakeholders will include decision-makers in European and global roles, focusing on clients with headquarters in the EU or international companies with European structures. This position does not entail people management responsibilities, allowing you to concentrate solely on business development and client engagement. Responsibilities: New Business Development: Drive new business initiatives by identifying and engaging potential clients, particularly targeting stakeholders in European and global roles. Actively leverage your existing network and contacts to generate leads and create opportunities for collaboration. Client Relationship Management: Develop and maintain strong relationships with a diverse range of clients, from large pharmaceutical companies to small and emerging biotech firms. Ensure their needs are met and maintain high levels of client satisfaction. External Product Expertise: Serve as the external product expert, maintaining a comprehensive understanding of our offerings, business positioning, and competition to keep our services competitive. Strategic Networking: Expand and cultivate professional networks through outreach, industry events, and strategic partnerships to enhance business opportunities with clients headquartered in the EU or those with European structures. Sales Process Leadership: Lead the sales process from lead generation through to successful closure, ensuring a seamless and positive experience for all clients. Customer Engagement: Collaborate with Cencora consultants to directly engage clients and explore their needs for our broader service offerings. Market Research: Conduct ongoing research on industry trends and developments to identify new business opportunities and expand our market presence. Feedback and Support: Gather and analyze customer feedback regarding our Market Access, HEOR, and Consulting offerings to address current and future needs. Networking and Representation: Attend trade shows, networking events, and join industry groups to enhance visibility and foster new connections. . Education: Education: Bachelor's degree in a relevant field; advanced degree (MBA, MSc, PhD) preferred. Experience: Strong background in Market Access, RWE, HEOR, payer marketing, or health economics. Skills and Knowledge: Proven track record in new business development and client engagement within the pharmaceutical or healthcare consulting sectors. Established and expansive network of contacts within the pharmaceutical, biotech, and healthcare sectors, including key stakeholders in European and global roles. Excellent strategic thinking and problem-solving capabilities. Strong executive presence and ability to influence at all levels, particularly with C-suite executives. Exceptional communication and interpersonal skills, with the ability to work collaboratively across functional boundaries. Self-Starter: Demonstrated ability to independently generate opportunities and cultivate relationships without direct people management responsibilities. What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: PharmaLex GmbH Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned About Us Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We're a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health. Job Scams Recruitment scams are on the rise and the intent is to target individuals looking for employment opportunities. To protect yourself, we urge you to be vigilant and follow these guidelines. 1.) Research the Company: Thoroughly research any company before applying or sharing personal information, check their website, read reviews, and verify their legitimacy. 2.) Be Wary of Unrealistic Promises: Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on 3.) Guard Your Personal Information: Only share sensitive information after vetting the employer's credibility. Avoid sharing your Social Security number, bank account details, or identification documents during the application process. Cencora does not request this information as part of the employment application. 4.) Avoid Upfront Payments: Legitimate employers do not require payment during the hiring process. Be suspicious if you are asked to pay for training materials, processing fees, or background checks before securing a job offer. Cencora will never ask you for payment information during the hiring or onboarding process. 5.) Verify Communication Channels: Scammers often use free email services or chat platforms without providing an official company contact information. Cencora recruiters will have an email address ending alliance-healthcare.fr or alliance-healthcare.ro Remember to stay vigilant and informed about common scam tactics to reduce the risk of falling victim to fraudulent employment schemes.
Jul 26, 2025
Full time
Director, Business Development (Market Access Consulting) page is loaded Director, Business Development (Market Access Consulting) Apply locations WEMEA > United Kingdom > Remote WEMEA > Spain > Remote WEMEA > Spain > Baena WEMEA > Spain > Madrid > PLX time type Full time posted on Posted 3 Days Ago job requisition id R Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Summary: As the Director, Business Development for Market Access Healthcare Consulting, you will play a pivotal role in driving new business development by generating leads and expanding our client base. You will leverage your existing contacts and networks while actively seeking out new opportunities to enhance our Market Access, Real World Evidence (RWE), Health Economics and Outcomes Research (HEOR), and Consulting services. This role is fundamental to our growth strategy and requires a proactive approach to building relationships across the pharmaceutical and biotech sectors. You will be part of a dynamic and flexible team that collaborates cross-functionally across various sales teams and departments within Cencora. Your extensive background in Market Access and a robust existing network will enable you to understand key drivers that influence purchasing decisions and effectively position our services to meet the needs of prospective clients. Key target stakeholders will include decision-makers in European and global roles, focusing on clients with headquarters in the EU or international companies with European structures. This position does not entail people management responsibilities, allowing you to concentrate solely on business development and client engagement. Responsibilities: New Business Development: Drive new business initiatives by identifying and engaging potential clients, particularly targeting stakeholders in European and global roles. Actively leverage your existing network and contacts to generate leads and create opportunities for collaboration. Client Relationship Management: Develop and maintain strong relationships with a diverse range of clients, from large pharmaceutical companies to small and emerging biotech firms. Ensure their needs are met and maintain high levels of client satisfaction. External Product Expertise: Serve as the external product expert, maintaining a comprehensive understanding of our offerings, business positioning, and competition to keep our services competitive. Strategic Networking: Expand and cultivate professional networks through outreach, industry events, and strategic partnerships to enhance business opportunities with clients headquartered in the EU or those with European structures. Sales Process Leadership: Lead the sales process from lead generation through to successful closure, ensuring a seamless and positive experience for all clients. Customer Engagement: Collaborate with Cencora consultants to directly engage clients and explore their needs for our broader service offerings. Market Research: Conduct ongoing research on industry trends and developments to identify new business opportunities and expand our market presence. Feedback and Support: Gather and analyze customer feedback regarding our Market Access, HEOR, and Consulting offerings to address current and future needs. Networking and Representation: Attend trade shows, networking events, and join industry groups to enhance visibility and foster new connections. . Education: Education: Bachelor's degree in a relevant field; advanced degree (MBA, MSc, PhD) preferred. Experience: Strong background in Market Access, RWE, HEOR, payer marketing, or health economics. Skills and Knowledge: Proven track record in new business development and client engagement within the pharmaceutical or healthcare consulting sectors. Established and expansive network of contacts within the pharmaceutical, biotech, and healthcare sectors, including key stakeholders in European and global roles. Excellent strategic thinking and problem-solving capabilities. Strong executive presence and ability to influence at all levels, particularly with C-suite executives. Exceptional communication and interpersonal skills, with the ability to work collaboratively across functional boundaries. Self-Starter: Demonstrated ability to independently generate opportunities and cultivate relationships without direct people management responsibilities. What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: PharmaLex GmbH Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned About Us Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We're a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health. Job Scams Recruitment scams are on the rise and the intent is to target individuals looking for employment opportunities. To protect yourself, we urge you to be vigilant and follow these guidelines. 1.) Research the Company: Thoroughly research any company before applying or sharing personal information, check their website, read reviews, and verify their legitimacy. 2.) Be Wary of Unrealistic Promises: Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on 3.) Guard Your Personal Information: Only share sensitive information after vetting the employer's credibility. Avoid sharing your Social Security number, bank account details, or identification documents during the application process. Cencora does not request this information as part of the employment application. 4.) Avoid Upfront Payments: Legitimate employers do not require payment during the hiring process. Be suspicious if you are asked to pay for training materials, processing fees, or background checks before securing a job offer. Cencora will never ask you for payment information during the hiring or onboarding process. 5.) Verify Communication Channels: Scammers often use free email services or chat platforms without providing an official company contact information. Cencora recruiters will have an email address ending alliance-healthcare.fr or alliance-healthcare.ro Remember to stay vigilant and informed about common scam tactics to reduce the risk of falling victim to fraudulent employment schemes.
Business Education Global Program Manager, APAC & EMEA The Meta Business Education team (which powers Meta Blueprint) is committed to empowering growth through digital education. Our mission is to deliver training on the latest and greatest in Meta marketing innovations-from products and services to best practices-to our global customers and partners.We collaborate with teams across the Meta organization, as well as with agencies, marketing partners, and businesses of all sizes, to develop best-in-class training and educational solutions.Our dedicated team strives to provide exceptional learning experiences, enabling partners to fully leverage everything Meta and its family of apps and services have to offer. If you're passionate about developing and deploying both in-person and online training programs and are looking for an opportunity in a rapidly expanding team, this could be your chance.The Business Education Global Program Manager role is part of the Business Education Training team. Business Education Global Program Manager, APAC & EMEA Responsibilities Project Management: Lead the project management for regional, pan-regional, or global education projects Process Enhancement: Collaborate with other regional Program Managers to enhance existing or create new global processes. Developing consistent frameworks and outline of processes and workflows to be executed by Coordinators Lead operational roll-out of Business Education programs (e.g., Meta Blueprint Business Education Program, Certified Company). Ensure regional feedback is collected and implemented, influencing global guidelines and processes. Support new program introductions, ensuring seamless integration through planning, pilots, launch, and maintenance Platform Team Collaboration: Partner with the Business Education Platforms team to ensure global processes are being followed adequately, adhering to agreed timelines and deliverables for Live Training, Webinars, Custom Learning Paths offering and Online Helpdesk support Communication: Partner on communications related to Business Education offerings, ensuring global initiatives and messaging are cascaded to the region and cross functional partners Strategy Development & Regional Expertise: Collaborate with the Regional Head and Business Education Training Partners to build the education strategy for your regions, aligning with Global Business Education priorities. Provide regional expertise and innovation for new program launches integrated into your region Program Reporting & Budget Management: Develop and maintain the region's program reporting strategy, ensuring up-to-date and accurate reporting. Manage the region's budget forecast, allocation, and expenditure, aligning with global team policies and Meta's financial guidelines Customer Support: Lead Meta Blueprint's customer support by managing and enhancing the process in the region Event Planning & Vendor Management: Oversee regional in-person event planning and management, including training, testing events, and team offsites. Manage vendor relationships, ensuring contracts are up-to-date and performance feedback is implemented Data Management & Compliance: Manage event data within your region, ensuring compliance with Meta's data sharing policy and other localized policies Innovation & Expertise: Act as a regional Meta Blueprint & Meta Certification point of contact, providing expertise on the latest operational standards and guidelines. Identify opportunities, define plans, and execute complex programs in the region, collaborating with Cross Functional Partners Cross-Functional Partnerships: Establish and maintain strategic relationships with cross-functional partners and external suppliers to ensure seamless execution of educational programs within APAC and EMEA regions Coordinator Management: Oversee the engagement, onboarding, and management of contingent worker Coordinators, providing clear direction and guidance to ensure they deliver high-quality coordination services for BizEd education programs and solutions within their designated markets Manage the relationship with Contingent Worker Program and/or Vendors to assure that contracts are up to date and timely performance feedback is provided & implemented Minimum of 30% travel Minimum Qualifications 8+ years of experience in business education, training, or a related field, with at least 3 years of experience in a program management role Proven track record of managing large-scale programs or projects in a global setting Strategic thinking and problem-solving: strong analytical and problem-solving skills, with demonstrated experience in analyzing data, identifying trends and patterns, and making informed decisions that drive business outcomes Project management skills, with proven examples of prioritization while working on multiple projects and deadlines Familiarity with event platform tools: Learning Management System, Splash, BlueJeans, Zoom, Webex Communications experience, specially creating executive communications Preferred Qualifications Proven success history of communicating with and influencing executive level stakeholders Certification in project management (e.g., PMP, Agile) is a plus Proven experience within and knowledge of the broader advertising landscape, specifically digital marketing and internal workings of media/creative agencies About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here . Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form . Apply for this job Take the first step toward a rewarding career at Meta. Explore jobs that match your skills and experience. Search by technology, team or location to find an opening that's right for you. Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here . Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .
Jul 26, 2025
Full time
Business Education Global Program Manager, APAC & EMEA The Meta Business Education team (which powers Meta Blueprint) is committed to empowering growth through digital education. Our mission is to deliver training on the latest and greatest in Meta marketing innovations-from products and services to best practices-to our global customers and partners.We collaborate with teams across the Meta organization, as well as with agencies, marketing partners, and businesses of all sizes, to develop best-in-class training and educational solutions.Our dedicated team strives to provide exceptional learning experiences, enabling partners to fully leverage everything Meta and its family of apps and services have to offer. If you're passionate about developing and deploying both in-person and online training programs and are looking for an opportunity in a rapidly expanding team, this could be your chance.The Business Education Global Program Manager role is part of the Business Education Training team. Business Education Global Program Manager, APAC & EMEA Responsibilities Project Management: Lead the project management for regional, pan-regional, or global education projects Process Enhancement: Collaborate with other regional Program Managers to enhance existing or create new global processes. Developing consistent frameworks and outline of processes and workflows to be executed by Coordinators Lead operational roll-out of Business Education programs (e.g., Meta Blueprint Business Education Program, Certified Company). Ensure regional feedback is collected and implemented, influencing global guidelines and processes. Support new program introductions, ensuring seamless integration through planning, pilots, launch, and maintenance Platform Team Collaboration: Partner with the Business Education Platforms team to ensure global processes are being followed adequately, adhering to agreed timelines and deliverables for Live Training, Webinars, Custom Learning Paths offering and Online Helpdesk support Communication: Partner on communications related to Business Education offerings, ensuring global initiatives and messaging are cascaded to the region and cross functional partners Strategy Development & Regional Expertise: Collaborate with the Regional Head and Business Education Training Partners to build the education strategy for your regions, aligning with Global Business Education priorities. Provide regional expertise and innovation for new program launches integrated into your region Program Reporting & Budget Management: Develop and maintain the region's program reporting strategy, ensuring up-to-date and accurate reporting. Manage the region's budget forecast, allocation, and expenditure, aligning with global team policies and Meta's financial guidelines Customer Support: Lead Meta Blueprint's customer support by managing and enhancing the process in the region Event Planning & Vendor Management: Oversee regional in-person event planning and management, including training, testing events, and team offsites. Manage vendor relationships, ensuring contracts are up-to-date and performance feedback is implemented Data Management & Compliance: Manage event data within your region, ensuring compliance with Meta's data sharing policy and other localized policies Innovation & Expertise: Act as a regional Meta Blueprint & Meta Certification point of contact, providing expertise on the latest operational standards and guidelines. Identify opportunities, define plans, and execute complex programs in the region, collaborating with Cross Functional Partners Cross-Functional Partnerships: Establish and maintain strategic relationships with cross-functional partners and external suppliers to ensure seamless execution of educational programs within APAC and EMEA regions Coordinator Management: Oversee the engagement, onboarding, and management of contingent worker Coordinators, providing clear direction and guidance to ensure they deliver high-quality coordination services for BizEd education programs and solutions within their designated markets Manage the relationship with Contingent Worker Program and/or Vendors to assure that contracts are up to date and timely performance feedback is provided & implemented Minimum of 30% travel Minimum Qualifications 8+ years of experience in business education, training, or a related field, with at least 3 years of experience in a program management role Proven track record of managing large-scale programs or projects in a global setting Strategic thinking and problem-solving: strong analytical and problem-solving skills, with demonstrated experience in analyzing data, identifying trends and patterns, and making informed decisions that drive business outcomes Project management skills, with proven examples of prioritization while working on multiple projects and deadlines Familiarity with event platform tools: Learning Management System, Splash, BlueJeans, Zoom, Webex Communications experience, specially creating executive communications Preferred Qualifications Proven success history of communicating with and influencing executive level stakeholders Certification in project management (e.g., PMP, Agile) is a plus Proven experience within and knowledge of the broader advertising landscape, specifically digital marketing and internal workings of media/creative agencies About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here . Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form . Apply for this job Take the first step toward a rewarding career at Meta. Explore jobs that match your skills and experience. Search by technology, team or location to find an opening that's right for you. Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here . Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .
Job Purpose We are looking for a committed, driven, and self-motivated Senior Director, Business Development with good knowledge and experience in the IP market to join our expanding Sales team. The individual will be part of the EMEA Sales team, focusing mainly on selling our services in EMEA. About IP Solutions RWS IP Solutions is the world's leading provider of intellectual property support services. With over 60 years of experience, our leadership in high quality patent translations, foreign filing and IP research services is unrivalled. Combining expert patent translators and advanced technology ensure translations of the highest consistency and quality. We help streamline client's internal processes, providing flexible, cost-effective foreign filing services reducing the administrative burden associated with protecting IP on a global scale. We also offer the widest range of IP research services and the leading patent research database, PatBase. RWS clients include many of the world's best-known brands, and 18 out of 20 of the world's largest patent filers. For further information, please visit: RWS IP Solutions Job Overview Key Responsibilities Detect and prospect new clients/opportunities the EMEA market for Search , Foreign Filing + Translation , Renewals and IP trans services . Build and maintain an active sales pipeline. Onboard and manage a portfolio of existing customers Manage prospect pipeline and record customer interactions Create, maintain and leverage client relationships Use knowledge of the market and competitors to identify and develop and promote the company's unique selling propositions and differentiators Ensure the delivery of high levels of service Skills & Experience Communication skills including delivery of presentations and pitches Knowledge of patents Experience of consultative sales in the IP space Demonstrable success in closing new business and retaining existing accounts Self-Organization Business analysis, planning and organisational skills Negotiation skills Structured approach to selling Commercial awareness and results focus Relationship management Using knowledge of the market and competitors to identify and develop the company's unique selling propositions and differentiators Ability to learn new products and services Experience tracking sales activity in a CRM tool (e.g. Salesforce) Ability to work remotely with previous success in performing independently Life at RWS Life at RWS - If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you'll love life at RWS. Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner , putting clients fist and winning together , to pioneer , innovating fearlessly and leading with vision and courage, to progress , aiming high and growing through actions and to deliver , owning the outcome and building trust with our colleagues and clients. RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. RWS Values Get the 3Ps right - Partner, Pioneer, Progress - and we'll Deliver together as RWS.
Jul 26, 2025
Full time
Job Purpose We are looking for a committed, driven, and self-motivated Senior Director, Business Development with good knowledge and experience in the IP market to join our expanding Sales team. The individual will be part of the EMEA Sales team, focusing mainly on selling our services in EMEA. About IP Solutions RWS IP Solutions is the world's leading provider of intellectual property support services. With over 60 years of experience, our leadership in high quality patent translations, foreign filing and IP research services is unrivalled. Combining expert patent translators and advanced technology ensure translations of the highest consistency and quality. We help streamline client's internal processes, providing flexible, cost-effective foreign filing services reducing the administrative burden associated with protecting IP on a global scale. We also offer the widest range of IP research services and the leading patent research database, PatBase. RWS clients include many of the world's best-known brands, and 18 out of 20 of the world's largest patent filers. For further information, please visit: RWS IP Solutions Job Overview Key Responsibilities Detect and prospect new clients/opportunities the EMEA market for Search , Foreign Filing + Translation , Renewals and IP trans services . Build and maintain an active sales pipeline. Onboard and manage a portfolio of existing customers Manage prospect pipeline and record customer interactions Create, maintain and leverage client relationships Use knowledge of the market and competitors to identify and develop and promote the company's unique selling propositions and differentiators Ensure the delivery of high levels of service Skills & Experience Communication skills including delivery of presentations and pitches Knowledge of patents Experience of consultative sales in the IP space Demonstrable success in closing new business and retaining existing accounts Self-Organization Business analysis, planning and organisational skills Negotiation skills Structured approach to selling Commercial awareness and results focus Relationship management Using knowledge of the market and competitors to identify and develop the company's unique selling propositions and differentiators Ability to learn new products and services Experience tracking sales activity in a CRM tool (e.g. Salesforce) Ability to work remotely with previous success in performing independently Life at RWS Life at RWS - If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you'll love life at RWS. Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner , putting clients fist and winning together , to pioneer , innovating fearlessly and leading with vision and courage, to progress , aiming high and growing through actions and to deliver , owning the outcome and building trust with our colleagues and clients. RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. RWS Values Get the 3Ps right - Partner, Pioneer, Progress - and we'll Deliver together as RWS.
Closing date: 01-08-2025 Funeral Director £32,175 (£16.50 per hour) including London Allowance plus benefits Full time 37.5 hours per week, Monday to Friday 9am-5pm plus occasional on-call duties covering evenings and weekends Hackney E8 3QE and Holloway N7 8DJ, London No experience needed. We're looking for an empathetic and commercially minded person to join the Co-op Funeralcare team. You don't need industry experience. If you have great people skills, and a real commercial focus, you could be perfect for this role. At Co-op Funeralcare, we provide a caring and compassionate service when families need it most. As a funeral director, you'll be right at the heart of that service. You'll balance your time between managerial and business tasks, and building strong, trusting relationships with clients. At the Co-op, you'll be part of something meaningful. Join us today. What you'll do • make sure client needs, service levels and KPIs are met • be clients' main point of contact; supporting and guiding with the help of the wider team • support funerals - conducting the ceremony, leading the team and carrying the deceased when necessary • make sure all regulated work, including funeral planning appointments, is referred to a 'certified colleague' • build and maintain relationships with the team, clients and the community This role would suit people who have • a commercial mind-set and experience in a managerial role • a true customer focus and a real passion for delivering a great service • the ability to capture intricate detail and make sure it is reflected in the service we deliver • compassion, understanding and empathy, and the ability to keep a cool head under pressure • a UK manual driving licence Why Co-op? You'll get a fantastic benefits package including: • 30% off Co-op branded products in our food stores all year-round • 10% off other brands in our food stores all year-round • discounts on other Co-op products and services • 23 days holidays (pro rata, rising with service) • a pension with up to 10% employer contributions • access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day • access to virtual GP and free eye tests • endless career development opportunities including apprenticeships • friendly, supportive team and the knowledge that you make a huge difference to your community • access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities Building an inclusive work environment We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing . As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test. If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of pre-employment screening checks.
Jul 26, 2025
Full time
Closing date: 01-08-2025 Funeral Director £32,175 (£16.50 per hour) including London Allowance plus benefits Full time 37.5 hours per week, Monday to Friday 9am-5pm plus occasional on-call duties covering evenings and weekends Hackney E8 3QE and Holloway N7 8DJ, London No experience needed. We're looking for an empathetic and commercially minded person to join the Co-op Funeralcare team. You don't need industry experience. If you have great people skills, and a real commercial focus, you could be perfect for this role. At Co-op Funeralcare, we provide a caring and compassionate service when families need it most. As a funeral director, you'll be right at the heart of that service. You'll balance your time between managerial and business tasks, and building strong, trusting relationships with clients. At the Co-op, you'll be part of something meaningful. Join us today. What you'll do • make sure client needs, service levels and KPIs are met • be clients' main point of contact; supporting and guiding with the help of the wider team • support funerals - conducting the ceremony, leading the team and carrying the deceased when necessary • make sure all regulated work, including funeral planning appointments, is referred to a 'certified colleague' • build and maintain relationships with the team, clients and the community This role would suit people who have • a commercial mind-set and experience in a managerial role • a true customer focus and a real passion for delivering a great service • the ability to capture intricate detail and make sure it is reflected in the service we deliver • compassion, understanding and empathy, and the ability to keep a cool head under pressure • a UK manual driving licence Why Co-op? You'll get a fantastic benefits package including: • 30% off Co-op branded products in our food stores all year-round • 10% off other brands in our food stores all year-round • discounts on other Co-op products and services • 23 days holidays (pro rata, rising with service) • a pension with up to 10% employer contributions • access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day • access to virtual GP and free eye tests • endless career development opportunities including apprenticeships • friendly, supportive team and the knowledge that you make a huge difference to your community • access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities Building an inclusive work environment We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing . As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test. If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of pre-employment screening checks.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jul 26, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
About Gorilla Join us at Gorilla and be part of a mission to transform the energy industry. At Gorilla, you'll play a vital role in delivering cutting-edge data solutions for a lower-carbon future. We focus on providing efficient, reliable, and flexible SaaS solutions for data processing and analysis in the energy sector. Together, we're driving digital transformation, maximising ROI for clients, and contributing to achieving net-zero emissions through technology and data-driven insights. Mission At Gorilla, we're transforming how the world's most ambitious energy companies achieve their goals. As Team Lead Customer Success & Support , you'll play a pivotal role in shaping our customer strategy, building a high-performing global team, and delivering real business impact. You'll lead both our Customer Success and Support teams to ensure our enterprise clients receive exceptional service and value. This is a high-ownership role for a hands-on strategic leader who thrives in fast-changing environments and loves empowering others to do their best work. You'll report to our VP of Customer & Delivery, Willem Torfs , and work closely with Sales, Product, Marketing, and Operations. Your Responsibilities 1. Customer Success Leadership Design and lead the Customer Success strategy to maximize value, retention, and growth. Build strong executive relationships with key enterprise customers. Lead strategic conversations and act as a point of escalation. Own and exceed metrics such as live ARR, NRR, and CSAT. 2. Support Team Integration Ensure Support is fully aligned with the customer journey and Success strategy. Empower Support Engineers with the tools and processes they need to deliver fast, reliable, and data-driven support. Provide strategic and tactical guidance for high-impact customer issues. 3. People Leadership Lead, coach, and develop a team of Customer Success Managers and Support Engineers. Foster a culture of ownership, curiosity, feedback, and continuous improvement across time zones. Champion team rituals that promote growth and well-being. 4. Digital Transformation & Innovation Lead adoption of new tools, AI, and automation to streamline operations and improve customer outcomes. Drive a test-and-learn approach to new ideas, ensuring scalable, measurable improvements. Create structure from ambiguity while remaining hands-on and adaptable. 5. Operational Excellence & Cross-Functional Partnership Use data and analytics to improve customer journeys and internal operations. Drive collaboration across departments to ensure customer-centric decisions and coordinated execution. 6. Community & Advocacy Building Strengthen our customer community and create platforms for peer learning and best practice sharing. Identify and support customer advocates to elevate Gorilla's impact and brand. What We're Looking For Must-Haves Proven leadership experience in Customer Success (enterprise SaaS/B2B context). Track record of driving business outcomes through strategic customer relationships. Confident people leader who can coach, develop, and inspire cross-functional teams. Data-driven, with experience using CS tools and analytics to inform decisions. Comfortable working across multiple time zones with a distributed team. Hands-on change leader who's led teams through digital or process transformation. Nice-to-Haves Experience managing or working closely with a Support function. Exposure to AI, automation, or tooling that improves customer experiences. Familiarity with platforms like HubSpot, Planhat, Zendesk, or equivalents. Experience building customer communities or running advocacy programs. Knowledge of the energy or utilities industry. What Success Looks Like Key customer metrics (ARR, NRR, CSAT) consistently exceed targets. High retention and expansion through strategic partnerships. CS and Support function as one cohesive, customer-centric unit. New tools and ways of working are embedded and adopted across the team. Our customer community is active, engaged, and growing. Work Location & Travel This role is currently an Office -Mix Hybrid role. This means you would chat with your leader and team for the number of day you need to be together to collaborate and achieve outcomes in close proximity. This is often 1 - 2 days a week. The other days you have flexibility. This Role Is For You If You thrive in ambiguity and bring clarity to complex situations. You coach and elevate others while driving toward meaningful outcomes. You love building strategy and also rolling up your sleeves to deliver. You believe in cross-functional collaboration and systems thinking. You embrace experimentation, feedback, and learning as part of daily leadership. What's in it for you Flexible work options - We offer country-specific mobility benefits, and the ability to work flexible hours. A job with purpose At Gorilla, we're not just watching the world change-we're making it happen! We provide cutting-edge data services to energy retailers, helping them tackle climate change while keeping the lights on; we're here to make a big impact and have some fun along the way. Renumeration Approach which is clear and no-nonsense based on your experience and location. Core Benefits - Wherever your location, you can expect a generous PTO allowance and health insurance coverage. Career Growth opportunities As Gorilla is growing at an incredible pace, you can leave your mark - growing alongside Gorilla. Lifelong learning is part of our DNA, and we care about your individual dreams and ambitions, beyond just work. International Travel We host Gorilla Company Wide Gatherings where we all get a chance to see each other in real life. Past locations have included Portugal, Amsterdam, and Spain.
Jul 26, 2025
Full time
About Gorilla Join us at Gorilla and be part of a mission to transform the energy industry. At Gorilla, you'll play a vital role in delivering cutting-edge data solutions for a lower-carbon future. We focus on providing efficient, reliable, and flexible SaaS solutions for data processing and analysis in the energy sector. Together, we're driving digital transformation, maximising ROI for clients, and contributing to achieving net-zero emissions through technology and data-driven insights. Mission At Gorilla, we're transforming how the world's most ambitious energy companies achieve their goals. As Team Lead Customer Success & Support , you'll play a pivotal role in shaping our customer strategy, building a high-performing global team, and delivering real business impact. You'll lead both our Customer Success and Support teams to ensure our enterprise clients receive exceptional service and value. This is a high-ownership role for a hands-on strategic leader who thrives in fast-changing environments and loves empowering others to do their best work. You'll report to our VP of Customer & Delivery, Willem Torfs , and work closely with Sales, Product, Marketing, and Operations. Your Responsibilities 1. Customer Success Leadership Design and lead the Customer Success strategy to maximize value, retention, and growth. Build strong executive relationships with key enterprise customers. Lead strategic conversations and act as a point of escalation. Own and exceed metrics such as live ARR, NRR, and CSAT. 2. Support Team Integration Ensure Support is fully aligned with the customer journey and Success strategy. Empower Support Engineers with the tools and processes they need to deliver fast, reliable, and data-driven support. Provide strategic and tactical guidance for high-impact customer issues. 3. People Leadership Lead, coach, and develop a team of Customer Success Managers and Support Engineers. Foster a culture of ownership, curiosity, feedback, and continuous improvement across time zones. Champion team rituals that promote growth and well-being. 4. Digital Transformation & Innovation Lead adoption of new tools, AI, and automation to streamline operations and improve customer outcomes. Drive a test-and-learn approach to new ideas, ensuring scalable, measurable improvements. Create structure from ambiguity while remaining hands-on and adaptable. 5. Operational Excellence & Cross-Functional Partnership Use data and analytics to improve customer journeys and internal operations. Drive collaboration across departments to ensure customer-centric decisions and coordinated execution. 6. Community & Advocacy Building Strengthen our customer community and create platforms for peer learning and best practice sharing. Identify and support customer advocates to elevate Gorilla's impact and brand. What We're Looking For Must-Haves Proven leadership experience in Customer Success (enterprise SaaS/B2B context). Track record of driving business outcomes through strategic customer relationships. Confident people leader who can coach, develop, and inspire cross-functional teams. Data-driven, with experience using CS tools and analytics to inform decisions. Comfortable working across multiple time zones with a distributed team. Hands-on change leader who's led teams through digital or process transformation. Nice-to-Haves Experience managing or working closely with a Support function. Exposure to AI, automation, or tooling that improves customer experiences. Familiarity with platforms like HubSpot, Planhat, Zendesk, or equivalents. Experience building customer communities or running advocacy programs. Knowledge of the energy or utilities industry. What Success Looks Like Key customer metrics (ARR, NRR, CSAT) consistently exceed targets. High retention and expansion through strategic partnerships. CS and Support function as one cohesive, customer-centric unit. New tools and ways of working are embedded and adopted across the team. Our customer community is active, engaged, and growing. Work Location & Travel This role is currently an Office -Mix Hybrid role. This means you would chat with your leader and team for the number of day you need to be together to collaborate and achieve outcomes in close proximity. This is often 1 - 2 days a week. The other days you have flexibility. This Role Is For You If You thrive in ambiguity and bring clarity to complex situations. You coach and elevate others while driving toward meaningful outcomes. You love building strategy and also rolling up your sleeves to deliver. You believe in cross-functional collaboration and systems thinking. You embrace experimentation, feedback, and learning as part of daily leadership. What's in it for you Flexible work options - We offer country-specific mobility benefits, and the ability to work flexible hours. A job with purpose At Gorilla, we're not just watching the world change-we're making it happen! We provide cutting-edge data services to energy retailers, helping them tackle climate change while keeping the lights on; we're here to make a big impact and have some fun along the way. Renumeration Approach which is clear and no-nonsense based on your experience and location. Core Benefits - Wherever your location, you can expect a generous PTO allowance and health insurance coverage. Career Growth opportunities As Gorilla is growing at an incredible pace, you can leave your mark - growing alongside Gorilla. Lifelong learning is part of our DNA, and we care about your individual dreams and ambitions, beyond just work. International Travel We host Gorilla Company Wide Gatherings where we all get a chance to see each other in real life. Past locations have included Portugal, Amsterdam, and Spain.
Quantity Surveyor required by NIHE on an ongoing temporary contract basis in the Newtownards office Your new company The services of Hays have been retained by our client, the Northern Ireland Housing Executive (NIHE), to recruit a Quantity Surveyor to join their Asset Management team in Newtownards on an ongoing temporary contract basis. Your new role You will ensure the effective commercial management of Planned Works and Compliance related investment in NIHE properties. You will ensure that works are planned effectively, affordable and delivered to a high standard with minimal defects to ensure a high level of customer satisfaction is achieved. This will include: Preparing or assisting in the development of specifications, drawings, bills of quantities and schedule of rates to enable the invitation of tenders and quotations; Providing support for the correct interpretation of contract terms and conditions, ensuring that commercial risk is effectively managed; Ensuring the affordable delivery of the investment programme, the effective management and monitoring of budgets, including undertaking regular benchmark reviews, forecasting, cash-flow projections and monitoring; Receiving tenders and quotations, evaluating prices, checking documents and preparing agreements and contracts; Effectively administering NIHE's contracts to ensure that they deliver maximum value for money, ensuring risk to NIHE is minimised, and a collaborative approach to delivery is established with NIHE's Contractors; Assisting with the regular dialogue between contractors and consultants to ensure effective progress of work. What you'll need to succeed To be considered, you should satisfy one of the following requirements: Possess a Bachelor's Degree or an equivalent 3rd level qualification in a Building / Construction related discipline plus at least 1 years' relevant post-qualification experience, or; Possess a BTEC Higher or equivalent qualification in a construction related discipline plus at least 2 years' relevant post-qualification experience. Exceptionally, individuals will be considered who possess 3+ years' relevant experience working in a construction related discipline. Additionally, you must be able to demonstrate that you have a minimum of 1 year's experience of: The planning and delivery of a value for money construction programme of works. Responsibility for designated budgets and ensuring financial controls are in place within the management of NEC 3/4 construction contracts. What you'll get in return This position offers an immediate start and the opportunity to work with Northern Ireland's largest social landlord on an ongoing temporary contract basis. You will be paid via Hays on a weekly basis for all hours worked. It is our understanding that permanent Quantity Surveyor roles will be recruited by NIHE directly in due course. Undertaking the temporary position could be a good opportunity to get ahead of this process. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest. #
Jul 26, 2025
Seasonal
Quantity Surveyor required by NIHE on an ongoing temporary contract basis in the Newtownards office Your new company The services of Hays have been retained by our client, the Northern Ireland Housing Executive (NIHE), to recruit a Quantity Surveyor to join their Asset Management team in Newtownards on an ongoing temporary contract basis. Your new role You will ensure the effective commercial management of Planned Works and Compliance related investment in NIHE properties. You will ensure that works are planned effectively, affordable and delivered to a high standard with minimal defects to ensure a high level of customer satisfaction is achieved. This will include: Preparing or assisting in the development of specifications, drawings, bills of quantities and schedule of rates to enable the invitation of tenders and quotations; Providing support for the correct interpretation of contract terms and conditions, ensuring that commercial risk is effectively managed; Ensuring the affordable delivery of the investment programme, the effective management and monitoring of budgets, including undertaking regular benchmark reviews, forecasting, cash-flow projections and monitoring; Receiving tenders and quotations, evaluating prices, checking documents and preparing agreements and contracts; Effectively administering NIHE's contracts to ensure that they deliver maximum value for money, ensuring risk to NIHE is minimised, and a collaborative approach to delivery is established with NIHE's Contractors; Assisting with the regular dialogue between contractors and consultants to ensure effective progress of work. What you'll need to succeed To be considered, you should satisfy one of the following requirements: Possess a Bachelor's Degree or an equivalent 3rd level qualification in a Building / Construction related discipline plus at least 1 years' relevant post-qualification experience, or; Possess a BTEC Higher or equivalent qualification in a construction related discipline plus at least 2 years' relevant post-qualification experience. Exceptionally, individuals will be considered who possess 3+ years' relevant experience working in a construction related discipline. Additionally, you must be able to demonstrate that you have a minimum of 1 year's experience of: The planning and delivery of a value for money construction programme of works. Responsibility for designated budgets and ensuring financial controls are in place within the management of NEC 3/4 construction contracts. What you'll get in return This position offers an immediate start and the opportunity to work with Northern Ireland's largest social landlord on an ongoing temporary contract basis. You will be paid via Hays on a weekly basis for all hours worked. It is our understanding that permanent Quantity Surveyor roles will be recruited by NIHE directly in due course. Undertaking the temporary position could be a good opportunity to get ahead of this process. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest. #
About You As a Sr. CSM, you are passionate about and have a world-class track record of creating and sustaining happy, referenceable customers that realize full value from the platform and partnership. You have an exceptional ability to establish and nurture stakeholder relationships and align on value objectives and results, acting as the customer's trusted advisor. Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: ensuring clear, measurable success criteria is established and attained, driving adoption of platform best practices to optimize ROI, educating on new/upcoming features (which may qualify cross/upsell opportunities), anticipating and proactively de-escalating issues with scalable solutions, and maintaining a feedback loop for key product enhancements / improvement requests. In this job, you will bring these skills 3+ years experience in a CSM capacity, with 6+ yrs. experience in an enterprise SaaS product support environment Strong experience with building and developing long-lasting executive-level relationships (including with CISO's and CIO's) at F500 companies, along with providing an outstanding overall customer experience (measurable in the form of an achieved health score, account retention/growth rate, and % referenceable customers) Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer's trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to understand and review the financial return or ROI on the customer's investment Strong written, spoken, and presentation skills, with the ability to communicate effectively with all levels of the organization - both internally and externally Proven ability to introduce and review new product features, best practices, and follow up with customers to advance desired platform adoption/usage Strong technical troubleshooting skills (i.e., previous support or SE experience), and an ability to collaborate, coordinate and escalate issues within a team of product support professionals Previous experience with Internet and networking technologies and products, including email security products Well versed with using case management systems and CRM's (e.g., SFDC / JIRA) Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Role Responsibilities + Deliverables Value Realization: Serve as the 'voice of the customer' and provide internal feedback on how we can better serve them to maximize customer value and retention. Schedule, prepare and deliver Business Reviews for customers, with the top priority of proving ROI that leads to renewals/expansion. Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth. Product Knowledge: Maintain a deep understanding of our product and roadmap, so you can guide customers to success and continue to drive up their Adoption Score. Educate customers on the most relevant features and functionality related to their specific requirements. Relationship Building: Understand your customer's industry trends, business challenges with email security, and current and potential use cases for Abnormal. With understanding of customer needs, establish a strategic, trusted advisor relationship at the highest relevant levels by guiding the customer on best practice usage of the platform to manage risk and meet/exceed their objectives. Develop and nurture Abnormal Security champions within your customer's organization who advocate for the platform based on their positive experience. Account Success Planning: Engage customers' senior decision makers to understand their evolving strategy for email security and to shape Success Planning informed by these goals. Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics). Proactively monitor customer health to reach out to customers before risks or issues escalate and identify remediation options. Cross Functional Collaboration: Partner with Abnormal Security Account Team (Account Executives, Sales Engineers, Support Engineers, etc.) to ensure that customers renew and expand usage. Triage and Risk Mitigation: Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer's advanced reporting needs based on repeated case escalations. Coordinate internal actions and schedule customer calls as necessary to address case issues and concerns and ensure all commitments are met. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
Jul 26, 2025
Full time
About You As a Sr. CSM, you are passionate about and have a world-class track record of creating and sustaining happy, referenceable customers that realize full value from the platform and partnership. You have an exceptional ability to establish and nurture stakeholder relationships and align on value objectives and results, acting as the customer's trusted advisor. Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: ensuring clear, measurable success criteria is established and attained, driving adoption of platform best practices to optimize ROI, educating on new/upcoming features (which may qualify cross/upsell opportunities), anticipating and proactively de-escalating issues with scalable solutions, and maintaining a feedback loop for key product enhancements / improvement requests. In this job, you will bring these skills 3+ years experience in a CSM capacity, with 6+ yrs. experience in an enterprise SaaS product support environment Strong experience with building and developing long-lasting executive-level relationships (including with CISO's and CIO's) at F500 companies, along with providing an outstanding overall customer experience (measurable in the form of an achieved health score, account retention/growth rate, and % referenceable customers) Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer's trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to understand and review the financial return or ROI on the customer's investment Strong written, spoken, and presentation skills, with the ability to communicate effectively with all levels of the organization - both internally and externally Proven ability to introduce and review new product features, best practices, and follow up with customers to advance desired platform adoption/usage Strong technical troubleshooting skills (i.e., previous support or SE experience), and an ability to collaborate, coordinate and escalate issues within a team of product support professionals Previous experience with Internet and networking technologies and products, including email security products Well versed with using case management systems and CRM's (e.g., SFDC / JIRA) Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Role Responsibilities + Deliverables Value Realization: Serve as the 'voice of the customer' and provide internal feedback on how we can better serve them to maximize customer value and retention. Schedule, prepare and deliver Business Reviews for customers, with the top priority of proving ROI that leads to renewals/expansion. Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth. Product Knowledge: Maintain a deep understanding of our product and roadmap, so you can guide customers to success and continue to drive up their Adoption Score. Educate customers on the most relevant features and functionality related to their specific requirements. Relationship Building: Understand your customer's industry trends, business challenges with email security, and current and potential use cases for Abnormal. With understanding of customer needs, establish a strategic, trusted advisor relationship at the highest relevant levels by guiding the customer on best practice usage of the platform to manage risk and meet/exceed their objectives. Develop and nurture Abnormal Security champions within your customer's organization who advocate for the platform based on their positive experience. Account Success Planning: Engage customers' senior decision makers to understand their evolving strategy for email security and to shape Success Planning informed by these goals. Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics). Proactively monitor customer health to reach out to customers before risks or issues escalate and identify remediation options. Cross Functional Collaboration: Partner with Abnormal Security Account Team (Account Executives, Sales Engineers, Support Engineers, etc.) to ensure that customers renew and expand usage. Triage and Risk Mitigation: Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer's advanced reporting needs based on repeated case escalations. Coordinate internal actions and schedule customer calls as necessary to address case issues and concerns and ensure all commitments are met. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
Lead Demand Generation Executive We are looking to recruit a Lead Demand Generation Executive to join our growing marketing team on a full-time permanent basis. The role can be based in Stockport or Wakefield and hybrid working is available The Opportunity This is a fantastic opportunity to join a multi-award-winning marketing team in a well-established tech company, at an exciting and transformational time. If you are self-motivated, passionate and are keen to develop amongst a highly skilled team of marketing professionals, in friendly fast-paced and collaborative environment, then this is the role for you. The Lead Demand Generation Executive will play a key role in supporting the Head of Demand Generation by executing targeted outbound and nurture marketing campaigns that drive lead generation and sales enablement. This role is instrumental in building and optimising HubSpot-based marketing workflows, ensuring alignment with sales teams, and delivering measurable results. The candidate The successful candidate will bring deep HubSpot expertise and a strong understanding of B2B marketing strategies to support the company s growth objectives. The Team The Marketing Department is an influential dynamic and creative team of 23 people split across Product Marketing, Marketing Communications and Marketing Operations. Responsible for launching new products and services, supporting a number of Sales Channels, and creating customer campaigns and initiatives. The Marketing Communications Team ensure that the Sharp brand is presented correctly and delivers a wide range of strategic and tactical activity, contributing to our sales results and success. Key responsibilities Design and deliver high-performing outbound and nurture campaigns using HubSpot, aligned with the customer journey and lead generation objectives. Work closely with the Marketing team as one team to ensure clear and consistent communication and alignment in nurture campaigns. Build and maintain sales enablement tools and content within HubSpot to support the new business team s outreach and conversion efforts. Act as the HubSpot expert within the team, managing workflows, lead scoring, segmentation, and reporting to ensure optimal use of the platform. Regularly report on campaign performance, lead engagement, and conversion metrics. Use insights to refine and improve future activity. Lead the execution of key demand generation initiatives and campaigns, ensuring they meet planned objectives and timelines. Work closely with the Head of Demand Generation, Marketing, and New Business teams to ensure alignment and integration of marketing and sales efforts. Maintain and improve marketing systems and tools in line with agreed processes. Support continuous improvement in campaign delivery and lead management. Build strong relationships with internal stakeholders to understand their goals and ensure marketing activity supports business objectives. Requirements 5+ years of experience in B2B marketing, with a focus on demand generation and sales enablement. Proven expertise in HubSpot CRM and marketing automation. Strong understanding of digital marketing trends, lead nurturing, and customer journey mapping. Experience delivering measurable results through outbound and nurture campaigns. Excellent communication, collaboration, and influencing skills. Commercially aware with a data-driven and creative mindset. Self-motivated, resilient, and able to manage multiple projects simultaneously. Professional marketing qualification preferred. About Sharp UK Sharp UK strives to continue to make Sharp a great place to work and currently has over 800 employees based out of 15 offices across the UK. Our people are the heart of our organisation and are responsible for delivering excellent service to our clients. Flexible and hybrid working, competitive salary and benefits available. Sharp provides innovative print, software, managed solutions, and IT services. Today we are a leading manufacturer of digital information technologies working in partnership with our clients to deliver innovative applications within their chosen sector. We not only strive to continually evolve, we are also committed to contributing to the culture and the well-being of people all over the world with our unique technologies. As part of the globally recognised and trusted Sharp Corporation, we are at the forefront of technical innovation ensuring that we can fulfil all printing and copying requirements. Our current portfolio of hardware products ranges from space-saving MFPs through to exceptionally versatile high-speed production print systems. We also supply a wide range of software solutions, which combines with our premium level service support to offer our clients a powerful Managed Print Service (MPS). Our IT Services support organisations of all sizes in building and maintaining a reliable and resilient IT infrastructure.
Jul 26, 2025
Full time
Lead Demand Generation Executive We are looking to recruit a Lead Demand Generation Executive to join our growing marketing team on a full-time permanent basis. The role can be based in Stockport or Wakefield and hybrid working is available The Opportunity This is a fantastic opportunity to join a multi-award-winning marketing team in a well-established tech company, at an exciting and transformational time. If you are self-motivated, passionate and are keen to develop amongst a highly skilled team of marketing professionals, in friendly fast-paced and collaborative environment, then this is the role for you. The Lead Demand Generation Executive will play a key role in supporting the Head of Demand Generation by executing targeted outbound and nurture marketing campaigns that drive lead generation and sales enablement. This role is instrumental in building and optimising HubSpot-based marketing workflows, ensuring alignment with sales teams, and delivering measurable results. The candidate The successful candidate will bring deep HubSpot expertise and a strong understanding of B2B marketing strategies to support the company s growth objectives. The Team The Marketing Department is an influential dynamic and creative team of 23 people split across Product Marketing, Marketing Communications and Marketing Operations. Responsible for launching new products and services, supporting a number of Sales Channels, and creating customer campaigns and initiatives. The Marketing Communications Team ensure that the Sharp brand is presented correctly and delivers a wide range of strategic and tactical activity, contributing to our sales results and success. Key responsibilities Design and deliver high-performing outbound and nurture campaigns using HubSpot, aligned with the customer journey and lead generation objectives. Work closely with the Marketing team as one team to ensure clear and consistent communication and alignment in nurture campaigns. Build and maintain sales enablement tools and content within HubSpot to support the new business team s outreach and conversion efforts. Act as the HubSpot expert within the team, managing workflows, lead scoring, segmentation, and reporting to ensure optimal use of the platform. Regularly report on campaign performance, lead engagement, and conversion metrics. Use insights to refine and improve future activity. Lead the execution of key demand generation initiatives and campaigns, ensuring they meet planned objectives and timelines. Work closely with the Head of Demand Generation, Marketing, and New Business teams to ensure alignment and integration of marketing and sales efforts. Maintain and improve marketing systems and tools in line with agreed processes. Support continuous improvement in campaign delivery and lead management. Build strong relationships with internal stakeholders to understand their goals and ensure marketing activity supports business objectives. Requirements 5+ years of experience in B2B marketing, with a focus on demand generation and sales enablement. Proven expertise in HubSpot CRM and marketing automation. Strong understanding of digital marketing trends, lead nurturing, and customer journey mapping. Experience delivering measurable results through outbound and nurture campaigns. Excellent communication, collaboration, and influencing skills. Commercially aware with a data-driven and creative mindset. Self-motivated, resilient, and able to manage multiple projects simultaneously. Professional marketing qualification preferred. About Sharp UK Sharp UK strives to continue to make Sharp a great place to work and currently has over 800 employees based out of 15 offices across the UK. Our people are the heart of our organisation and are responsible for delivering excellent service to our clients. Flexible and hybrid working, competitive salary and benefits available. Sharp provides innovative print, software, managed solutions, and IT services. Today we are a leading manufacturer of digital information technologies working in partnership with our clients to deliver innovative applications within their chosen sector. We not only strive to continually evolve, we are also committed to contributing to the culture and the well-being of people all over the world with our unique technologies. As part of the globally recognised and trusted Sharp Corporation, we are at the forefront of technical innovation ensuring that we can fulfil all printing and copying requirements. Our current portfolio of hardware products ranges from space-saving MFPs through to exceptionally versatile high-speed production print systems. We also supply a wide range of software solutions, which combines with our premium level service support to offer our clients a powerful Managed Print Service (MPS). Our IT Services support organisations of all sizes in building and maintaining a reliable and resilient IT infrastructure.
Maximise the value our customers derive from PortSwigger by building trusted relationships, delivering technical guidance, and driving success at every stage of their journey. PortSwigger is on a mission to secure the web. Trusted by over 16,000 organisations worldwide-including Microsoft, Amazon, and NASA-our cutting-edge security tools empower businesses to identify vulnerabilities, strengthen defences, and achieve their cybersecurity goals. As we expand into new enterprise markets, we're building our first dedicated Customer Success team to deepen relationships, drive retention, and ensure customers unlock the full value of our products. We're looking for a technically-savvy Customer Success Manager to join this team and help shape its future. This is an exciting opportunity for a proactive and results-driven individual to make a significant impact in a fast-paced, innovative environment. The Opportunity As a Customer Success Manager at PortSwigger, you will be the trusted advisor for a portfolio of high-value customers, ensuring they achieve their objectives and maximise the value of our products. With customers ranging from security engineers to senior technical leaders, you'll need a strong aptitude for understanding complex technical concepts and translating them into actionable guidance. You'll also play a critical role in fostering long-term relationships, advocating for customer needs, and driving account retention and growth. What You'll Do Technical Understanding and Enablement Build a deep understanding of PortSwigger's products, features, and roadmaps to guide customers in maximising value. Act as a product advocate, helping customers troubleshoot challenges, implement best practices, and optimise their environments. Deliver tailored enablement sessions and resources for customers with varying technical skill levels, from developers to security teams. Customer Onboarding Develop and execute effective onboarding plans for new customers. Ensure customers understand the value proposition and can effectively utilize our products. Coordinate training sessions and provide ongoing support to ensure customers are proficient in using our platform. Customer Relationship Management Set clear expectations and track key performance indicators (KPIs) to measure success. Build and nurture long-term relationships with key stakeholders across customer organisations, acting as a trusted advisor. Understand customer goals and challenges to develop tailored success plans that align PortSwigger's offerings with their business objectives. Conduct regular check-ins and Quarterly Business Reviews (QBRs) to communicate value, identify new opportunities, and ensure satisfaction. Retention and Growth Proactively identify opportunities for upselling, cross-selling, and renewals by deeply understanding customer needs and business objectives. Own and forecast the retention and growth metrics for your customer portfolio. Collaborate with Sales on strategic account plans and handovers. Work closely with the sales team to close expansion deals. Advocacy and Feedback Serve as the voice of the customer within PortSwigger, advocating for their needs to Product, Engineering, and Support teams. Collect feedback and insights from customers to shape product roadmaps and enhance the customer experience. Program Development Contribute to building and refining the Customer Success program, including processes, metrics, and best practices. Provide insights and feedback to influence the roadmap for products and services. Generate regular reports on customer health, satisfaction, and usage. About You Skills and Experience 5+ years of experience in a Customer Success, Account Management, or similar client-facing role in a SaaS or tech environment. Proven track record of managing and growing enterprise accounts, delivering on retention and growth targets. Strong technical acumen and ability to learn and communicate complex concepts; prior experience working with highly technical products or in a technical field is a significant advantage. Familiarity with web security, software development, or related technical domains is highly desirable. Excellent communication and presentation skills, with the ability to engage stakeholders at all levels, including technical teams and executives. Analytical mindset with the ability to synthesise data into actionable insights and strategies. Experience leading QBRs and strategic planning sessions with customers. Attributes Customer-Centric Mindset: Passionate about delivering exceptional value and experiences. Relationship Builder: Empathetic, trustworthy, and skilled at fostering long-term partnerships. Problem Solver: Strategic thinker who can anticipate challenges and develop creative solutions. Technically Curious: Eager to develop expertise in PortSwigger's products and the broader cybersecurity industry. Self-Starter: Proactive and capable of thriving in a fast-paced, dynamic environment. Why join us? We foster an inclusive and high-performance culture with a focus on work-life balance. We believe in rewarding people generously and offer a competitive salary based on individual skills and contribution. We host regular team events and have fantastic summer and winter parties. You'll be part of a humble, supportive, and fun team that values collaboration, humour, and a strong sense of belonging. We offer share options, 8% employer pension contribution, life assurance, income protection, private medical insurance, and 25 days holiday (plus public holidays). Our working hours are flexible, with core hours from 9am to 4pm We work best when we are together on site
Jul 25, 2025
Full time
Maximise the value our customers derive from PortSwigger by building trusted relationships, delivering technical guidance, and driving success at every stage of their journey. PortSwigger is on a mission to secure the web. Trusted by over 16,000 organisations worldwide-including Microsoft, Amazon, and NASA-our cutting-edge security tools empower businesses to identify vulnerabilities, strengthen defences, and achieve their cybersecurity goals. As we expand into new enterprise markets, we're building our first dedicated Customer Success team to deepen relationships, drive retention, and ensure customers unlock the full value of our products. We're looking for a technically-savvy Customer Success Manager to join this team and help shape its future. This is an exciting opportunity for a proactive and results-driven individual to make a significant impact in a fast-paced, innovative environment. The Opportunity As a Customer Success Manager at PortSwigger, you will be the trusted advisor for a portfolio of high-value customers, ensuring they achieve their objectives and maximise the value of our products. With customers ranging from security engineers to senior technical leaders, you'll need a strong aptitude for understanding complex technical concepts and translating them into actionable guidance. You'll also play a critical role in fostering long-term relationships, advocating for customer needs, and driving account retention and growth. What You'll Do Technical Understanding and Enablement Build a deep understanding of PortSwigger's products, features, and roadmaps to guide customers in maximising value. Act as a product advocate, helping customers troubleshoot challenges, implement best practices, and optimise their environments. Deliver tailored enablement sessions and resources for customers with varying technical skill levels, from developers to security teams. Customer Onboarding Develop and execute effective onboarding plans for new customers. Ensure customers understand the value proposition and can effectively utilize our products. Coordinate training sessions and provide ongoing support to ensure customers are proficient in using our platform. Customer Relationship Management Set clear expectations and track key performance indicators (KPIs) to measure success. Build and nurture long-term relationships with key stakeholders across customer organisations, acting as a trusted advisor. Understand customer goals and challenges to develop tailored success plans that align PortSwigger's offerings with their business objectives. Conduct regular check-ins and Quarterly Business Reviews (QBRs) to communicate value, identify new opportunities, and ensure satisfaction. Retention and Growth Proactively identify opportunities for upselling, cross-selling, and renewals by deeply understanding customer needs and business objectives. Own and forecast the retention and growth metrics for your customer portfolio. Collaborate with Sales on strategic account plans and handovers. Work closely with the sales team to close expansion deals. Advocacy and Feedback Serve as the voice of the customer within PortSwigger, advocating for their needs to Product, Engineering, and Support teams. Collect feedback and insights from customers to shape product roadmaps and enhance the customer experience. Program Development Contribute to building and refining the Customer Success program, including processes, metrics, and best practices. Provide insights and feedback to influence the roadmap for products and services. Generate regular reports on customer health, satisfaction, and usage. About You Skills and Experience 5+ years of experience in a Customer Success, Account Management, or similar client-facing role in a SaaS or tech environment. Proven track record of managing and growing enterprise accounts, delivering on retention and growth targets. Strong technical acumen and ability to learn and communicate complex concepts; prior experience working with highly technical products or in a technical field is a significant advantage. Familiarity with web security, software development, or related technical domains is highly desirable. Excellent communication and presentation skills, with the ability to engage stakeholders at all levels, including technical teams and executives. Analytical mindset with the ability to synthesise data into actionable insights and strategies. Experience leading QBRs and strategic planning sessions with customers. Attributes Customer-Centric Mindset: Passionate about delivering exceptional value and experiences. Relationship Builder: Empathetic, trustworthy, and skilled at fostering long-term partnerships. Problem Solver: Strategic thinker who can anticipate challenges and develop creative solutions. Technically Curious: Eager to develop expertise in PortSwigger's products and the broader cybersecurity industry. Self-Starter: Proactive and capable of thriving in a fast-paced, dynamic environment. Why join us? We foster an inclusive and high-performance culture with a focus on work-life balance. We believe in rewarding people generously and offer a competitive salary based on individual skills and contribution. We host regular team events and have fantastic summer and winter parties. You'll be part of a humble, supportive, and fun team that values collaboration, humour, and a strong sense of belonging. We offer share options, 8% employer pension contribution, life assurance, income protection, private medical insurance, and 25 days holiday (plus public holidays). Our working hours are flexible, with core hours from 9am to 4pm We work best when we are together on site
Description We are recruiting for an exciting opportunity to join our Solicitor's team within AXA's in-house Legal Services Unit (LSU). The Legal Services Unit manages litigated claims for AXA and its policyholders, forming part of the wider Claims Technical Services. This role involves supervising litigation conduct, building team capability, and ensuring regulatory compliance. AXA offers flexible work arrangements, including at least 40% remote work, with a transition to majority remote work from September 2025. Flexibility can be discussed with Talent Acquisition. Key Responsibilities: Guide, motivate, and develop the team to ensure fair case closure aligned with strategic priorities. Drive claims handling improvements and foster a culture of continuous improvement supported by MI and trend analysis. Review and enhance approaches, tools, and materials, considering virtual settings. Develop and maintain best practice materials. Identify and address inefficiencies and promote problem-solving within the team. Stay informed of market trends and regulatory changes affecting the Unit. Support and implement the People Charter pillars. Identify training needs and development opportunities. Ensure proper investigation of failures and evidence of learning progress. Ensure training and coaching lead to appropriate decision-making for customer outcomes. Manage complex cases and referrals. Produce and deliver regulatory training for the team and stakeholders. Calibrate audits according to the Ted Development Framework. Identify and mitigate regulatory compliance risks. Provide legal advice and services. Model behaviors and embed the Unit's behavioral objectives as a senior team member. We reserve the right to close the application process early due to high interest. We encourage candidates who are excited about the role, even if they do not meet every requirement, to apply. Ideal Candidate: Qualified Solicitor with CILEX or equivalent, significant PQE, and relevant insurance and motor claims experience. Strong interpersonal, communication, and coaching skills. Technical expertise with sound commercial decision-making ability. Excellent organizational and planning skills. Knowledge of Civil Procedural rules, insurance principles, case law, policies, and claims philosophy. Applicants must be eligible and authorized to work in the UK. Our rewards package includes a competitive salary (£45,000-£50,000), bonus, pension, life assurance, private health, 28 days leave plus bank holidays, and wellbeing resources. To apply, click 'apply for this job' and submit your CV. We are an Equal Opportunities Employer and support applicants with disabilities through our Accessibility Concierge. Contact for assistance. About AXA: AXA Retail helps people live confidently, with a dedicated team committed to customer service and making insurance accessible and straightforward.
Jul 25, 2025
Full time
Description We are recruiting for an exciting opportunity to join our Solicitor's team within AXA's in-house Legal Services Unit (LSU). The Legal Services Unit manages litigated claims for AXA and its policyholders, forming part of the wider Claims Technical Services. This role involves supervising litigation conduct, building team capability, and ensuring regulatory compliance. AXA offers flexible work arrangements, including at least 40% remote work, with a transition to majority remote work from September 2025. Flexibility can be discussed with Talent Acquisition. Key Responsibilities: Guide, motivate, and develop the team to ensure fair case closure aligned with strategic priorities. Drive claims handling improvements and foster a culture of continuous improvement supported by MI and trend analysis. Review and enhance approaches, tools, and materials, considering virtual settings. Develop and maintain best practice materials. Identify and address inefficiencies and promote problem-solving within the team. Stay informed of market trends and regulatory changes affecting the Unit. Support and implement the People Charter pillars. Identify training needs and development opportunities. Ensure proper investigation of failures and evidence of learning progress. Ensure training and coaching lead to appropriate decision-making for customer outcomes. Manage complex cases and referrals. Produce and deliver regulatory training for the team and stakeholders. Calibrate audits according to the Ted Development Framework. Identify and mitigate regulatory compliance risks. Provide legal advice and services. Model behaviors and embed the Unit's behavioral objectives as a senior team member. We reserve the right to close the application process early due to high interest. We encourage candidates who are excited about the role, even if they do not meet every requirement, to apply. Ideal Candidate: Qualified Solicitor with CILEX or equivalent, significant PQE, and relevant insurance and motor claims experience. Strong interpersonal, communication, and coaching skills. Technical expertise with sound commercial decision-making ability. Excellent organizational and planning skills. Knowledge of Civil Procedural rules, insurance principles, case law, policies, and claims philosophy. Applicants must be eligible and authorized to work in the UK. Our rewards package includes a competitive salary (£45,000-£50,000), bonus, pension, life assurance, private health, 28 days leave plus bank holidays, and wellbeing resources. To apply, click 'apply for this job' and submit your CV. We are an Equal Opportunities Employer and support applicants with disabilities through our Accessibility Concierge. Contact for assistance. About AXA: AXA Retail helps people live confidently, with a dedicated team committed to customer service and making insurance accessible and straightforward.
Property Services and Compliance Manager Permanent, Full time, Salary circa £60k Our client is a successful, small community-based registered provider of social housing based in Penge, Southeast London. They own and manage approximately 650 homes, with more in the pipeline; including those that they manage as part of a partnership with the London Borough of Bromley. They are passionate about working together with residents and making a positive impact on the community. We are seeking an experienced manager, with a strong customer focus and good understanding of asset management, repairs and health and safety compliance, including the legislative and regulatory requirements for housing associations. We need someone who wants to make a positive difference to our residents and can inspire and lead their team to deliver all aspects of asset management, including major repairs, planned work, stock condition and all compliance matters with a strong focus on resident satisfaction. We are a small, friendly, enthusiastic and customer focused team who aim to punch above our weight and hold our values dear. Working within a small organisation means that you will have the unique opportunity to understand, and shape, the business inside out and make a real difference to the organisation and our residents. You will need a positive and resilient approach with excellent communication and relationship building skills. As well as technical expertise and experience, and a passion for customer service, the successful candidate will embody the vision, values and ambitions of the Housing Association. They will: be a strong and organised people manager, able to support, lead and work collaboratively with their team have excellent customer service, complaint management and data analysis skills/ experience have strong knowledge of damp, mould and condensation management have experience of conducting and recording detailed property surveys have knowledge or experience of procurement processes and tendering major works have a positive outlook, approachable manner and be customer focused be self-motivated and able to think and work autonomously, with strong problem solving skills have a full driving licence and access to a vehicle. For a full recruitment pack, or an informal discussion about the role, please contact recruitment consultants: The Housing Executive on or email The pack contains background, job description, person specification and instructions for the application process, CVs alone will not be accepted. Closing date: 12 noon on Monday 4th August 2025 First Interviews: Week commencing 18th August 2025 The Housing Executive and our housing association client are committed to diversity, equity and inclusion and welcome all applications.
Jul 25, 2025
Full time
Property Services and Compliance Manager Permanent, Full time, Salary circa £60k Our client is a successful, small community-based registered provider of social housing based in Penge, Southeast London. They own and manage approximately 650 homes, with more in the pipeline; including those that they manage as part of a partnership with the London Borough of Bromley. They are passionate about working together with residents and making a positive impact on the community. We are seeking an experienced manager, with a strong customer focus and good understanding of asset management, repairs and health and safety compliance, including the legislative and regulatory requirements for housing associations. We need someone who wants to make a positive difference to our residents and can inspire and lead their team to deliver all aspects of asset management, including major repairs, planned work, stock condition and all compliance matters with a strong focus on resident satisfaction. We are a small, friendly, enthusiastic and customer focused team who aim to punch above our weight and hold our values dear. Working within a small organisation means that you will have the unique opportunity to understand, and shape, the business inside out and make a real difference to the organisation and our residents. You will need a positive and resilient approach with excellent communication and relationship building skills. As well as technical expertise and experience, and a passion for customer service, the successful candidate will embody the vision, values and ambitions of the Housing Association. They will: be a strong and organised people manager, able to support, lead and work collaboratively with their team have excellent customer service, complaint management and data analysis skills/ experience have strong knowledge of damp, mould and condensation management have experience of conducting and recording detailed property surveys have knowledge or experience of procurement processes and tendering major works have a positive outlook, approachable manner and be customer focused be self-motivated and able to think and work autonomously, with strong problem solving skills have a full driving licence and access to a vehicle. For a full recruitment pack, or an informal discussion about the role, please contact recruitment consultants: The Housing Executive on or email The pack contains background, job description, person specification and instructions for the application process, CVs alone will not be accepted. Closing date: 12 noon on Monday 4th August 2025 First Interviews: Week commencing 18th August 2025 The Housing Executive and our housing association client are committed to diversity, equity and inclusion and welcome all applications.
We're working with an exciting client in the design-led product space who are looking to hire a Graphic Designer or Artworker to join their small but mighty creative team in Bristol. This role would suit someone with 2-5 years' experience in graphic design or artwork, ideally across both print and digital channels. You'll be supporting the business with the design and rollout of marketing collateral, packaging, POS, print-ready artwork, and eCommerce visuals. You'll be working closely with an experienced creative and wider stakeholders across marketing and product, so collaboration is key. You'll need strong attention to detail, a good eye for layout and typography, and the ability to work at pace while keeping things clean and on-brand. Experience with packaging, editorial, and product-based design will be highly valued. What we're looking for: 2+ years' experience in Graphic Design or Artworking Proficiency in Adobe Creative Suite (especially InDesign, Photoshop, Illustrator) A portfolio showcasing a balance of creative and commercial work Experience with packaging design, editorial layout, or POS is a bonus Team player, highly organised, and able to take feedback constructively What you'll get in return: Salary up to 35k Flexible working (including some WFH) Enhanced parental leave Friendly, low-ego team culture Plenty of autonomy and space to make the role your own If you're a designer who's happiest outdoors and loves creating brand visuals that really connect, this could be a great home for you. Apply or get in touch with Dom. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Jul 25, 2025
Full time
We're working with an exciting client in the design-led product space who are looking to hire a Graphic Designer or Artworker to join their small but mighty creative team in Bristol. This role would suit someone with 2-5 years' experience in graphic design or artwork, ideally across both print and digital channels. You'll be supporting the business with the design and rollout of marketing collateral, packaging, POS, print-ready artwork, and eCommerce visuals. You'll be working closely with an experienced creative and wider stakeholders across marketing and product, so collaboration is key. You'll need strong attention to detail, a good eye for layout and typography, and the ability to work at pace while keeping things clean and on-brand. Experience with packaging, editorial, and product-based design will be highly valued. What we're looking for: 2+ years' experience in Graphic Design or Artworking Proficiency in Adobe Creative Suite (especially InDesign, Photoshop, Illustrator) A portfolio showcasing a balance of creative and commercial work Experience with packaging design, editorial layout, or POS is a bonus Team player, highly organised, and able to take feedback constructively What you'll get in return: Salary up to 35k Flexible working (including some WFH) Enhanced parental leave Friendly, low-ego team culture Plenty of autonomy and space to make the role your own If you're a designer who's happiest outdoors and loves creating brand visuals that really connect, this could be a great home for you. Apply or get in touch with Dom. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
