Compass UK & Ireland
Strategy Director - NEC, Birmingham Full-Time / Permanent Up to £90000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritize people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events - including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London - we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Role Overview The Director of Strategy will be responsible for shaping and delivering the long-term strategic direction of Levy's catering and hospitality operation across the NEC Group portfolio. Working closely with the Operations Director, NEC Group stakeholders and Levy leadership, you will identify opportunities to drive commercial growth, operational excellence and innovation across conferences, exhibitions, live entertainment, retail and hospitality. This is a highly visible leadership role, responsible for ensuring strategic initiatives are successfully implemented and embedded across one of the UK's busiest and most diverse venue portfolios. The successful candidate will work collaboratively across Levy and NEC Group teams to enhance guest experience, maximise revenue opportunities and support the continued growth of the partnership. Key Responsibilities Strategic Leadership • Develop and implement a comprehensive long-term strategy across conference & events, exhibitions, live entertainment and retail operations. • Identify new commercial opportunities, revenue streams and strategic partnerships to support business growth. • Work collaboratively with Commercial, Operations, Culinary, Marketing and Finance teams to maximise venue utilisation and customer experience. • Lead strategic planning across Levy's NEC Group operations, ensuring alignment with both Levy UK & Ireland and NEC Group objectives. • Analyse market trends, customer insights and competitor activity to inform strategic decision making. • Present strategic recommendations and business cases to senior leadership, supported by data-driven insight. • Foster a culture of innovation, continuous improvement and accountability. Operational Excellence • Identify and implement operational improvements across hospitality, retail and event operations. • Streamline cross-functional processes to improve efficiency and consistency. • Introduce meaningful KPIs and performance measures that support operational excellence. • Champion technology and digital innovation to improve scheduling, resource planning and guest experience. • Work closely with Facilities, IT and Commercial teams to ensure operational strategies remain scalable and future-focused. • Conduct regular operational reviews and benchmarking to identify improvement opportunities. • Embed a culture of continuous improvement across all areas of the operation. Commercial Growth & Revenue Development • Develop and execute commercial growth strategies across exhibitions, conferences, hospitality and retail. • Identify new business opportunities including partnerships, sponsorships, premium hospitality concepts and retail innovation. • Lead pricing strategy and revenue optimisation initiatives to maximise profitability. • Collaborate with Sales and Marketing teams to develop successful go-to-market strategies for new products and services. • Monitor commercial performance against agreed KPIs and adjust strategy where required. • Develop business cases for investment in new concepts, technology and operational improvements. • Keep abreast of industry developments and competitor activity to ensure the NEC remains at the forefront of venue hospitality. Stakeholder Engagement • Build strong relationships with NEC Group leadership, organisers, exhibitors, promoters, retail partners and key suppliers. • Act as a trusted strategic advisor to senior leadership teams across Levy and the NEC Group. • Foster collaboration across departments to ensure strategic initiatives are delivered successfully. • Represent Levy at industry events, conferences and networking opportunities. • Develop engagement plans that strengthen partnerships and encourage long-term collaboration. • Monitor stakeholder feedback and use insights to drive continuous improvement. • Communicate strategic change effectively, ensuring buy-in at every level of the organisation. People Leadership • Inspire, lead and develop a high-performing strategic leadership team. • Promote collaboration, accountability and continuous learning. • Support succession planning and leadership development across the business. • Encourage innovation and create an environment where new ideas are welcomed. • Work collaboratively across departments to ensure strategic objectives are understood and embraced. • Lead by example, demonstrating Levy's values and creating a positive, inclusive working culture. Qualifications & Experience Experience • Significant senior leadership experience (8+ years) within hospitality, exhibitions, live events, retail or venue operations. • Proven experience developing and implementing successful commercial and operational strategies. • Experience working within complex, multi-site or multi-functional venue environments. • Demonstrable success leading transformation, innovation and commercial growth initiatives. • Experience managing senior stakeholder relationships across both client and operational environments. Knowledge & Skills • Strong strategic thinking with excellent analytical and problem-solving abilities. • Commercially astute with experience of financial planning, business case development and revenue optimisation. • Exceptional communication and influencing skills, with confidence presenting to Executive and Board-level stakeholders. • Strong understanding of guest experience, operational excellence, sustainability and digital innovation. • Excellent stakeholder management and partnership-building skills. • Ability to balance long-term strategic planning with operational delivery. Leadership & Personal Attributes • Visionary leader with a collaborative, inclusive leadership style. • Commercially driven with a passion for innovation and continuous improvement. • Highly resilient and comfortable operating within a fast-paced, complex environment. • Excellent relationship builder with high emotional intelligence. • Adaptable and confident leading organisational change. • Passionate about delivering exceptional guest experiences and long-term business value. What you'll get in return • Competitive salary with bonus and full company benefits • 27 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme • Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments) • Mental health support: 24/7 Employee Assistance Programme • Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products • Development opportunities: Professional subscriptions, ongoing training and structured career pathways • Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences - and shape the future of hospitality. JBRP1_UKTJ
Strategy Director - NEC, Birmingham Full-Time / Permanent Up to £90000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritize people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events - including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London - we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Role Overview The Director of Strategy will be responsible for shaping and delivering the long-term strategic direction of Levy's catering and hospitality operation across the NEC Group portfolio. Working closely with the Operations Director, NEC Group stakeholders and Levy leadership, you will identify opportunities to drive commercial growth, operational excellence and innovation across conferences, exhibitions, live entertainment, retail and hospitality. This is a highly visible leadership role, responsible for ensuring strategic initiatives are successfully implemented and embedded across one of the UK's busiest and most diverse venue portfolios. The successful candidate will work collaboratively across Levy and NEC Group teams to enhance guest experience, maximise revenue opportunities and support the continued growth of the partnership. Key Responsibilities Strategic Leadership • Develop and implement a comprehensive long-term strategy across conference & events, exhibitions, live entertainment and retail operations. • Identify new commercial opportunities, revenue streams and strategic partnerships to support business growth. • Work collaboratively with Commercial, Operations, Culinary, Marketing and Finance teams to maximise venue utilisation and customer experience. • Lead strategic planning across Levy's NEC Group operations, ensuring alignment with both Levy UK & Ireland and NEC Group objectives. • Analyse market trends, customer insights and competitor activity to inform strategic decision making. • Present strategic recommendations and business cases to senior leadership, supported by data-driven insight. • Foster a culture of innovation, continuous improvement and accountability. Operational Excellence • Identify and implement operational improvements across hospitality, retail and event operations. • Streamline cross-functional processes to improve efficiency and consistency. • Introduce meaningful KPIs and performance measures that support operational excellence. • Champion technology and digital innovation to improve scheduling, resource planning and guest experience. • Work closely with Facilities, IT and Commercial teams to ensure operational strategies remain scalable and future-focused. • Conduct regular operational reviews and benchmarking to identify improvement opportunities. • Embed a culture of continuous improvement across all areas of the operation. Commercial Growth & Revenue Development • Develop and execute commercial growth strategies across exhibitions, conferences, hospitality and retail. • Identify new business opportunities including partnerships, sponsorships, premium hospitality concepts and retail innovation. • Lead pricing strategy and revenue optimisation initiatives to maximise profitability. • Collaborate with Sales and Marketing teams to develop successful go-to-market strategies for new products and services. • Monitor commercial performance against agreed KPIs and adjust strategy where required. • Develop business cases for investment in new concepts, technology and operational improvements. • Keep abreast of industry developments and competitor activity to ensure the NEC remains at the forefront of venue hospitality. Stakeholder Engagement • Build strong relationships with NEC Group leadership, organisers, exhibitors, promoters, retail partners and key suppliers. • Act as a trusted strategic advisor to senior leadership teams across Levy and the NEC Group. • Foster collaboration across departments to ensure strategic initiatives are delivered successfully. • Represent Levy at industry events, conferences and networking opportunities. • Develop engagement plans that strengthen partnerships and encourage long-term collaboration. • Monitor stakeholder feedback and use insights to drive continuous improvement. • Communicate strategic change effectively, ensuring buy-in at every level of the organisation. People Leadership • Inspire, lead and develop a high-performing strategic leadership team. • Promote collaboration, accountability and continuous learning. • Support succession planning and leadership development across the business. • Encourage innovation and create an environment where new ideas are welcomed. • Work collaboratively across departments to ensure strategic objectives are understood and embraced. • Lead by example, demonstrating Levy's values and creating a positive, inclusive working culture. Qualifications & Experience Experience • Significant senior leadership experience (8+ years) within hospitality, exhibitions, live events, retail or venue operations. • Proven experience developing and implementing successful commercial and operational strategies. • Experience working within complex, multi-site or multi-functional venue environments. • Demonstrable success leading transformation, innovation and commercial growth initiatives. • Experience managing senior stakeholder relationships across both client and operational environments. Knowledge & Skills • Strong strategic thinking with excellent analytical and problem-solving abilities. • Commercially astute with experience of financial planning, business case development and revenue optimisation. • Exceptional communication and influencing skills, with confidence presenting to Executive and Board-level stakeholders. • Strong understanding of guest experience, operational excellence, sustainability and digital innovation. • Excellent stakeholder management and partnership-building skills. • Ability to balance long-term strategic planning with operational delivery. Leadership & Personal Attributes • Visionary leader with a collaborative, inclusive leadership style. • Commercially driven with a passion for innovation and continuous improvement. • Highly resilient and comfortable operating within a fast-paced, complex environment. • Excellent relationship builder with high emotional intelligence. • Adaptable and confident leading organisational change. • Passionate about delivering exceptional guest experiences and long-term business value. What you'll get in return • Competitive salary with bonus and full company benefits • 27 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme • Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments) • Mental health support: 24/7 Employee Assistance Programme • Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products • Development opportunities: Professional subscriptions, ongoing training and structured career pathways • Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences - and shape the future of hospitality. JBRP1_UKTJ
Onward
Manchester, Lancashire
About The Role What you can expect from us We offer a competitive salary of £59,800 per annum. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the role We are now recruiting a Senior HR Business Partner on a 12 month Fixed term contract to support business areas in achieving their corporate objectives, with a clear understanding of business priorities, providing informative data and analysis to inform decisions and supporting all organisational change. This role will be home based with no daily requirement to attend the office but the appointed candidate will be required to attend meetings across our North West offices (Didsbury, Liverpool and Accrington) as the business requires. As part of the wider HR Management team, they will ensure effective and pro-active services are delivered across the business, continually horizon scanning best practice on people management including relevant employment law changes, whilst supporting corporate and colleague initiatives. Key Responsibilities Business Partnering With an in-depth knowledge of your allocated business area, be a trusted business partner with the ability to inform and support their business objectives and guide their People Plans. Provide technical expertise on escalated employee relations with ACAS or Tribunal matters, working with external legal advisors, providing assurance to the Executive Team. Where required, support, in conjunction with the Advisory team, on complex people issues, to seek resolution and mitigate risk. Change Management and Organisational Design Provide expertise on organisational change projects and initiatives, providing an overview of all organisational change across the business and taking the lead to support business areas with organisational design, minimising employment risks associated with change. Develop and maintain effective relationships with key stakeholders, including colleague forums as required. Work in partnership with the Reward & Engagement Manager and Resourcing & Talent Manager on aspects of future roles and recruitment needs. Track success measures to ensure organisational change is embedded and any further interventions are implemented to deliver the desired outcomes. People KPI's Collaborate across the HR team to ensure oversight of people performance for your dedicated business area. Proactively report on insight and analysis of all people data, highlighting any trends in performance and/or behaviours across the business to inform and support decisions, providing proposed solutions to mitigate risk and improve performance. Corporate Responsibility Play an active role in corporate forums as required such as OLT, Health & Safety and support the implementation and embedment of wider corporate initiatives and colleague communication. Proactively horizon scan on people management best practice, HR policy framework and provide employment law updates as appropriate to the Executive Team and wider business. Partnership Working Identify, build, and develop an extensive network of internal and external partnerships, acting as an ambassador for Onward. As a member of the HR Management team, you will work proactively and collaboratively on continuous improvement. Collaborate with colleagues or stakeholders on business projects that support our People Strategy. Skills, Knowledge, Experience and potential Experience of working in a shared service environment, with a strong emphasis on great customer service and collaborating with business areas. Excellent working knowledge of Employment Law and best practice Significant experience of working in HR and handling complex employee relations matters and complex organisational change. Proven experience and delivery of TUPE, mergers & acquisitions. Experience in change management, demonstrating effective project management skills, whilst minimising employment risk to the business. Strong and confident communicator with the ability to influence others. Experience in analysing and evaluating data and people insight with options for action to reach sound conclusions. Experience of multi-site & disciplinary environment Excellent oral and written communications Excellent knowledge of Microsoft Office Desirable: Relevant sector experience Qualification Essential CIPD Level 5 Qualified or equivalent significant experience About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
About The Role What you can expect from us We offer a competitive salary of £59,800 per annum. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the role We are now recruiting a Senior HR Business Partner on a 12 month Fixed term contract to support business areas in achieving their corporate objectives, with a clear understanding of business priorities, providing informative data and analysis to inform decisions and supporting all organisational change. This role will be home based with no daily requirement to attend the office but the appointed candidate will be required to attend meetings across our North West offices (Didsbury, Liverpool and Accrington) as the business requires. As part of the wider HR Management team, they will ensure effective and pro-active services are delivered across the business, continually horizon scanning best practice on people management including relevant employment law changes, whilst supporting corporate and colleague initiatives. Key Responsibilities Business Partnering With an in-depth knowledge of your allocated business area, be a trusted business partner with the ability to inform and support their business objectives and guide their People Plans. Provide technical expertise on escalated employee relations with ACAS or Tribunal matters, working with external legal advisors, providing assurance to the Executive Team. Where required, support, in conjunction with the Advisory team, on complex people issues, to seek resolution and mitigate risk. Change Management and Organisational Design Provide expertise on organisational change projects and initiatives, providing an overview of all organisational change across the business and taking the lead to support business areas with organisational design, minimising employment risks associated with change. Develop and maintain effective relationships with key stakeholders, including colleague forums as required. Work in partnership with the Reward & Engagement Manager and Resourcing & Talent Manager on aspects of future roles and recruitment needs. Track success measures to ensure organisational change is embedded and any further interventions are implemented to deliver the desired outcomes. People KPI's Collaborate across the HR team to ensure oversight of people performance for your dedicated business area. Proactively report on insight and analysis of all people data, highlighting any trends in performance and/or behaviours across the business to inform and support decisions, providing proposed solutions to mitigate risk and improve performance. Corporate Responsibility Play an active role in corporate forums as required such as OLT, Health & Safety and support the implementation and embedment of wider corporate initiatives and colleague communication. Proactively horizon scan on people management best practice, HR policy framework and provide employment law updates as appropriate to the Executive Team and wider business. Partnership Working Identify, build, and develop an extensive network of internal and external partnerships, acting as an ambassador for Onward. As a member of the HR Management team, you will work proactively and collaboratively on continuous improvement. Collaborate with colleagues or stakeholders on business projects that support our People Strategy. Skills, Knowledge, Experience and potential Experience of working in a shared service environment, with a strong emphasis on great customer service and collaborating with business areas. Excellent working knowledge of Employment Law and best practice Significant experience of working in HR and handling complex employee relations matters and complex organisational change. Proven experience and delivery of TUPE, mergers & acquisitions. Experience in change management, demonstrating effective project management skills, whilst minimising employment risk to the business. Strong and confident communicator with the ability to influence others. Experience in analysing and evaluating data and people insight with options for action to reach sound conclusions. Experience of multi-site & disciplinary environment Excellent oral and written communications Excellent knowledge of Microsoft Office Desirable: Relevant sector experience Qualification Essential CIPD Level 5 Qualified or equivalent significant experience About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Onward
Manchester, Lancashire
About The Role What you can expect from us We offer a competitive salary of £59,800 per annum. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the role We are now recruiting a Senior HR Business Partner on a 12 month Fixed term contract to support business areas in achieving their corporate objectives, with a clear understanding of business priorities, providing informative data and analysis to inform decisions and supporting all organisational change. This role will be home based with no daily requirement to attend the office but the appointed candidate will be required to attend meetings across our North West offices (Didsbury, Liverpool and Accrington) as the business requires. As part of the wider HR Management team, they will ensure effective and pro-active services are delivered across the business, continually horizon scanning best practice on people management including relevant employment law changes, whilst supporting corporate and colleague initiatives. Key Responsibilities Business Partnering With an in-depth knowledge of your allocated business area, be a trusted business partner with the ability to inform and support their business objectives and guide their People Plans. Provide technical expertise on escalated employee relations with ACAS or Tribunal matters, working with external legal advisors, providing assurance to the Executive Team. Where required, support, in conjunction with the Advisory team, on complex people issues, to seek resolution and mitigate risk. Change Management and Organisational Design Provide expertise on organisational change projects and initiatives, providing an overview of all organisational change across the business and taking the lead to support business areas with organisational design, minimising employment risks associated with change. Develop and maintain effective relationships with key stakeholders, including colleague forums as required. Work in partnership with the Reward & Engagement Manager and Resourcing & Talent Manager on aspects of future roles and recruitment needs. Track success measures to ensure organisational change is embedded and any further interventions are implemented to deliver the desired outcomes. People KPI's Collaborate across the HR team to ensure oversight of people performance for your dedicated business area. Proactively report on insight and analysis of all people data, highlighting any trends in performance and/or behaviours across the business to inform and support decisions, providing proposed solutions to mitigate risk and improve performance. Corporate Responsibility Play an active role in corporate forums as required such as OLT, Health & Safety and support the implementation and embedment of wider corporate initiatives and colleague communication. Proactively horizon scan on people management best practice, HR policy framework and provide employment law updates as appropriate to the Executive Team and wider business. Partnership Working Identify, build, and develop an extensive network of internal and external partnerships, acting as an ambassador for Onward. As a member of the HR Management team, you will work proactively and collaboratively on continuous improvement. Collaborate with colleagues or stakeholders on business projects that support our People Strategy. Skills, Knowledge, Experience and potential Experience of working in a shared service environment, with a strong emphasis on great customer service and collaborating with business areas. Excellent working knowledge of Employment Law and best practice Significant experience of working in HR and handling complex employee relations matters and complex organisational change. Proven experience and delivery of TUPE, mergers & acquisitions. Experience in change management, demonstrating effective project management skills, whilst minimising employment risk to the business. Strong and confident communicator with the ability to influence others. Experience in analysing and evaluating data and people insight with options for action to reach sound conclusions. Experience of multi-site & disciplinary environment Excellent oral and written communications Excellent knowledge of Microsoft Office Desirable: Relevant sector experience Qualification Essential CIPD Level 5 Qualified or equivalent significant experience About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
About The Role What you can expect from us We offer a competitive salary of £59,800 per annum. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the role We are now recruiting a Senior HR Business Partner on a 12 month Fixed term contract to support business areas in achieving their corporate objectives, with a clear understanding of business priorities, providing informative data and analysis to inform decisions and supporting all organisational change. This role will be home based with no daily requirement to attend the office but the appointed candidate will be required to attend meetings across our North West offices (Didsbury, Liverpool and Accrington) as the business requires. As part of the wider HR Management team, they will ensure effective and pro-active services are delivered across the business, continually horizon scanning best practice on people management including relevant employment law changes, whilst supporting corporate and colleague initiatives. Key Responsibilities Business Partnering With an in-depth knowledge of your allocated business area, be a trusted business partner with the ability to inform and support their business objectives and guide their People Plans. Provide technical expertise on escalated employee relations with ACAS or Tribunal matters, working with external legal advisors, providing assurance to the Executive Team. Where required, support, in conjunction with the Advisory team, on complex people issues, to seek resolution and mitigate risk. Change Management and Organisational Design Provide expertise on organisational change projects and initiatives, providing an overview of all organisational change across the business and taking the lead to support business areas with organisational design, minimising employment risks associated with change. Develop and maintain effective relationships with key stakeholders, including colleague forums as required. Work in partnership with the Reward & Engagement Manager and Resourcing & Talent Manager on aspects of future roles and recruitment needs. Track success measures to ensure organisational change is embedded and any further interventions are implemented to deliver the desired outcomes. People KPI's Collaborate across the HR team to ensure oversight of people performance for your dedicated business area. Proactively report on insight and analysis of all people data, highlighting any trends in performance and/or behaviours across the business to inform and support decisions, providing proposed solutions to mitigate risk and improve performance. Corporate Responsibility Play an active role in corporate forums as required such as OLT, Health & Safety and support the implementation and embedment of wider corporate initiatives and colleague communication. Proactively horizon scan on people management best practice, HR policy framework and provide employment law updates as appropriate to the Executive Team and wider business. Partnership Working Identify, build, and develop an extensive network of internal and external partnerships, acting as an ambassador for Onward. As a member of the HR Management team, you will work proactively and collaboratively on continuous improvement. Collaborate with colleagues or stakeholders on business projects that support our People Strategy. Skills, Knowledge, Experience and potential Experience of working in a shared service environment, with a strong emphasis on great customer service and collaborating with business areas. Excellent working knowledge of Employment Law and best practice Significant experience of working in HR and handling complex employee relations matters and complex organisational change. Proven experience and delivery of TUPE, mergers & acquisitions. Experience in change management, demonstrating effective project management skills, whilst minimising employment risk to the business. Strong and confident communicator with the ability to influence others. Experience in analysing and evaluating data and people insight with options for action to reach sound conclusions. Experience of multi-site & disciplinary environment Excellent oral and written communications Excellent knowledge of Microsoft Office Desirable: Relevant sector experience Qualification Essential CIPD Level 5 Qualified or equivalent significant experience About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
