L'oreal Usa
Liverpool, Lancashire
L'Oréal Group, the world's leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L'Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide. As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty. At L'Oréal, you'll be part of a vibrant community that thrives on creativity, embraces challenges, and celebrates success. Together, we push boundaries, create trends, and redefine what's possible. Are you ready to make an impact and be part of the journey? L'Oréal is looking for A One Luxe Store Manager. You will lead and develop your store team to deliver a world class consumer experience and exceed Retail Performance Targets for the portfolio of brands in your store. You are an ambitious go getter who thrives on a challenge, stays ahead of the latest beauty and retail trends, and seizes opportunities to maximize the performance of your store. You are a growth champion, passionate about coaching and developing your team to drive a high performance and service driven culture. You will monitor the store's performance closely and implement strong growth plans to ensure the portfolio exceeds targets and grows ahead of the market. As the primary ambassador of L'Oréal Luxe in your store, you will build strong relationships with key stakeholders, such as store and department managers. Key Responsibilities: Lead a World Class Customer Experience Deliver a world class Luxury Service Experience: Ensure through coaching & feedback that the team are delivering exceptional customer service throughout all our brands and touchpoints throughout the store. Embodying Brand Excellence: Act as a L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards. Product Expertise and Storytelling: Confidently demonstrate products, immerse customers into the brands history, and offer tailored product knowledge, tips, and techniques to meet customer needs, as well as services across our categories & beauty tech offerings. Foster Omni Experiences: through your team Inform new and existing customers about upcoming in store events, promotions, and brand activations & passionately represent L'Oréal Luxe brands and share your expertise on internal and external social media platforms, adhering to company guidelines. Driving Retail Performance Exceeding Sales Targets: Develop and execute retail plans to achieve and surpass the store's retail targets and KPIs, driving long term growth and profitability. Proactively identify risks and opportunities to maximize results and ensure sustainable success. Creating Engaging Events: Develop and implement a dynamic annual calendar of events and animations that create memorable customer experiences and generate excitement for L'Oréal Luxe brands to achieve greater growth for your store portfolio. Driving Innovation and New Business: Generate creative ideas and implement innovative strategies to drive new business growth, with a focus on leveraging product launches and brand anniversaries to maximize impact. Cultivating Client Loyalty: Implement strategies to build and maintain a loyal VIP customer base, fostering long term relationships and driving repeat business. People Management and Development Talent Acquisition: Lead the recruitment and selection process for Beauty Advisors, identifying and attracting top talent to build a high performing team. Team Onboarding and Training: Lead the onboarding process for new team members, providing comprehensive training that immerses them in the L'Oréal Luxe brand portfolio and sets them up for success. Drive continuous development to enhance individual performance and maximize team effectiveness. Performance Monitoring and Feedback: Provide regular coaching and timely feedback on team productivity, service levels, product knowledge, and selling skills, recognizing achievements and identifying areas for improvement. Performance Management: Actively track team performance, identify underperformance, and implement effective strategies to address and improve results. Employee Relations: Address and resolve HR issues within the team, ensuring a positive and productive work environment. Operational Excellence Maintaining Counter Standards: Ensure all Brand VM guidelines are implemented & embody the Luxury retail environment. Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment. Teamwork and Training: Actively participate in team efforts and complete all required training programs to maintain up to date product knowledge and brand expertise. Administrative Responsibilities: Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail). Stock & Operations: Ensure adequate stock levels are maintained & good level of stock in trade of top performing SKU, as well as tester & PLV management. DELIVERABLES/OUTCOMES: Achievement of Retail Targets Engaged High Performance Team Exceptional Consumer Experience Development of Team KEY SKILLS: Retail Acumen People Management Stakeholder Management Coaching Operational Skills & Management KEY STAKEHOLDERS: Retail Area Manager Education/Training Store/Department Manager BA Experience Benefits and Rewards - Be Rewarded, Be Valued, Be L'Oréal Competitive Compensation: Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success. Exclusive Product Perks: Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop. Generous Time Off: Recharge and refresh with 30 days of holiday, inclusive of bank holidays. Health and Wellness Benefits: Take advantage of discounted dental insurance and access additional support resources for mental health and financial well being. Referral Bonus Program: Share the L'Oréal Luxe experience and earn bonuses by referring talented individuals to join our team. Sustainability Initiatives: Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L'Oréal for the Future initiatives. At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
L'Oréal Group, the world's leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L'Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide. As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty. At L'Oréal, you'll be part of a vibrant community that thrives on creativity, embraces challenges, and celebrates success. Together, we push boundaries, create trends, and redefine what's possible. Are you ready to make an impact and be part of the journey? L'Oréal is looking for A One Luxe Store Manager. You will lead and develop your store team to deliver a world class consumer experience and exceed Retail Performance Targets for the portfolio of brands in your store. You are an ambitious go getter who thrives on a challenge, stays ahead of the latest beauty and retail trends, and seizes opportunities to maximize the performance of your store. You are a growth champion, passionate about coaching and developing your team to drive a high performance and service driven culture. You will monitor the store's performance closely and implement strong growth plans to ensure the portfolio exceeds targets and grows ahead of the market. As the primary ambassador of L'Oréal Luxe in your store, you will build strong relationships with key stakeholders, such as store and department managers. Key Responsibilities: Lead a World Class Customer Experience Deliver a world class Luxury Service Experience: Ensure through coaching & feedback that the team are delivering exceptional customer service throughout all our brands and touchpoints throughout the store. Embodying Brand Excellence: Act as a L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards. Product Expertise and Storytelling: Confidently demonstrate products, immerse customers into the brands history, and offer tailored product knowledge, tips, and techniques to meet customer needs, as well as services across our categories & beauty tech offerings. Foster Omni Experiences: through your team Inform new and existing customers about upcoming in store events, promotions, and brand activations & passionately represent L'Oréal Luxe brands and share your expertise on internal and external social media platforms, adhering to company guidelines. Driving Retail Performance Exceeding Sales Targets: Develop and execute retail plans to achieve and surpass the store's retail targets and KPIs, driving long term growth and profitability. Proactively identify risks and opportunities to maximize results and ensure sustainable success. Creating Engaging Events: Develop and implement a dynamic annual calendar of events and animations that create memorable customer experiences and generate excitement for L'Oréal Luxe brands to achieve greater growth for your store portfolio. Driving Innovation and New Business: Generate creative ideas and implement innovative strategies to drive new business growth, with a focus on leveraging product launches and brand anniversaries to maximize impact. Cultivating Client Loyalty: Implement strategies to build and maintain a loyal VIP customer base, fostering long term relationships and driving repeat business. People Management and Development Talent Acquisition: Lead the recruitment and selection process for Beauty Advisors, identifying and attracting top talent to build a high performing team. Team Onboarding and Training: Lead the onboarding process for new team members, providing comprehensive training that immerses them in the L'Oréal Luxe brand portfolio and sets them up for success. Drive continuous development to enhance individual performance and maximize team effectiveness. Performance Monitoring and Feedback: Provide regular coaching and timely feedback on team productivity, service levels, product knowledge, and selling skills, recognizing achievements and identifying areas for improvement. Performance Management: Actively track team performance, identify underperformance, and implement effective strategies to address and improve results. Employee Relations: Address and resolve HR issues within the team, ensuring a positive and productive work environment. Operational Excellence Maintaining Counter Standards: Ensure all Brand VM guidelines are implemented & embody the Luxury retail environment. Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment. Teamwork and Training: Actively participate in team efforts and complete all required training programs to maintain up to date product knowledge and brand expertise. Administrative Responsibilities: Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail). Stock & Operations: Ensure adequate stock levels are maintained & good level of stock in trade of top performing SKU, as well as tester & PLV management. DELIVERABLES/OUTCOMES: Achievement of Retail Targets Engaged High Performance Team Exceptional Consumer Experience Development of Team KEY SKILLS: Retail Acumen People Management Stakeholder Management Coaching Operational Skills & Management KEY STAKEHOLDERS: Retail Area Manager Education/Training Store/Department Manager BA Experience Benefits and Rewards - Be Rewarded, Be Valued, Be L'Oréal Competitive Compensation: Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success. Exclusive Product Perks: Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop. Generous Time Off: Recharge and refresh with 30 days of holiday, inclusive of bank holidays. Health and Wellness Benefits: Take advantage of discounted dental insurance and access additional support resources for mental health and financial well being. Referral Bonus Program: Share the L'Oréal Luxe experience and earn bonuses by referring talented individuals to join our team. Sustainability Initiatives: Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L'Oréal for the Future initiatives. At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
Bruntwood
Leeds, Yorkshire
Bruntwood SciTech, owns and manages the largest portfolio of city wide innovation ecosystems in the UK with 10 campuses across Manchester, Leeds, Liverpool, Cheshire, Birmingham, and Cambridge and 31 city centre innovation hubs. We craft the specialist environments that science, technology and innovation businesses need to form, scale and grow. We create and nurture these innovation ecosystems, supported by our in depth sector knowledge, connections and expertise. Here are some examples of our portfolio: Have a look at these videos to give an insight into who we are: You will be part of the wider UK Bruntwood SciTech innovation team who are responsible for developing the right innovation ecosystems and curating the programmes of support to grow and scale 1500 life science, deep tech, digital and innovation businesses across the campus network. Alderley Park is the main hub for this role, so you'll predominantly be based there with some travel to Manchester City Centre to visit our HQ and support our portfolio based close to the Universities on Oxford Road: Manchester Science Park & City Labs. Job purpose: You'll support the commercial growth and development of the Alderley Park ecosystem by attracting and supporting high growth businesses. This will drive the growth of Alderley Park and Manchester portfolios in the main, however this role has the opportunity to contribute to the wider development and success of our other regions. What you'll be doing: Commercial: Work closely with the commercial team to build the pipeline and capture businesses. Add significant value to the pitch process for new customers and provide support to existing customers in their growth with the company. Market Intelligence: Maintain a comprehensive understanding of the life science and tech sector and forge relationships with businesses across your geographic region to coalesce them in the cluster. Business Growth: Define business growth and support needs of portfolio businesses. Identify and manage a network of external partners to deliver growth support to portfolio businesses and attract new businesses into our clusters. Leverage Triple Helix: Lead and leverage senior relationships with universities, business schools, trade bodies, and investment organisations in the region to maximise growth opportunities for portfolio businesses. Sit on relevant steering and advisory boards as appropriate. Cultivate Investment: Build and manage a robust pipeline of potential investors, both domestic and international, with a keen interest in science and tech disciplines relevant to the cluster. Broker investment to support portfolio companies and growing the commercial SME pipeline. Budget and Reporting: support the Chief Scientific Officer in the annual innovation delivery plan and budget and lead on quarterly progress reports across the business. Lead the evaluation of return on investment of different activities within the plan and their success in generating growth for the business. Contribute to monthly KPI flash reports for the region and utilise digital tools (including Salesforce and PowerBI) to track progress of businesses. Proposition Development: Work closely with academic and industry partners to create a compelling value proposition for customers and investors, highlighting the unique advantages and opportunities offered by Bruntwood SciTech clusters. You will support the development of a strong brand and reputation for Bruntwood SciTech innovation provision. Support proposition development in Bruntwood SciTech's growing science locations such as Birmingham and London. What we're looking for: Being a credible expert in life science/medtech innovation is important, however, the ability to pivot and support businesses who operate in; energy, tech, digital and professional services is equally beneficial Experience of business development and building and managing effective strategic partnerships. Commercially aware, KPI driven, and able to work at pace. An understanding of the role of life sciences within the UK economy, with a keen interested in trends and developments within the field. Knowledge of key players and developments in the life science sector - within the region and nationally - and a strong personal network. Excellent presentation and networking skills and an interest in attending and hosting sectoral events. A collaborative team player and effective communicator, motivated by team success. An academic background within Life Sciences would be beneficial but not essential We really believe that if you're brilliant to work with, you deserve brilliant things in return: 28 days holiday plus you get your Birthday off work - and if that's not enough you can also buy & sell holidays too Bonus - based on individual and company performance 24 hours a year volunteer time - there are endless opportunities for you to get involved in supporting the causes that matter most to you Sabbatical of up to 12 months so you can take a career break after five years with us Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer free private healthcare cover on an opt in basis too Life assurance cover for all colleagues Up to 8% matched pension scheme Discounts & cashback at leading retailers Enhanced maternity / shared parental leave - 26 weeks fully paid leave Interest free loans to pursue your passions and apply for up to £2000 towards learning a new skill On our careers page you'll find our benefits calculator, where you can select what benefits you'd use to calculate the savings you'd make. In addition to what to expect within the role and your benefits, it's good to know that you'll be working for a business that gives back - The Oglesby Charitable Trust has donated more than £30m since it started out in 2001. Supporting charities across Arts and Culture, Education, Environment, Medical Research and Social & Health Inequality. We'll do our best to get back to you within a week of your application, however if it has been longer than this please feel free to email for an update.
Bruntwood SciTech, owns and manages the largest portfolio of city wide innovation ecosystems in the UK with 10 campuses across Manchester, Leeds, Liverpool, Cheshire, Birmingham, and Cambridge and 31 city centre innovation hubs. We craft the specialist environments that science, technology and innovation businesses need to form, scale and grow. We create and nurture these innovation ecosystems, supported by our in depth sector knowledge, connections and expertise. Here are some examples of our portfolio: Have a look at these videos to give an insight into who we are: You will be part of the wider UK Bruntwood SciTech innovation team who are responsible for developing the right innovation ecosystems and curating the programmes of support to grow and scale 1500 life science, deep tech, digital and innovation businesses across the campus network. Alderley Park is the main hub for this role, so you'll predominantly be based there with some travel to Manchester City Centre to visit our HQ and support our portfolio based close to the Universities on Oxford Road: Manchester Science Park & City Labs. Job purpose: You'll support the commercial growth and development of the Alderley Park ecosystem by attracting and supporting high growth businesses. This will drive the growth of Alderley Park and Manchester portfolios in the main, however this role has the opportunity to contribute to the wider development and success of our other regions. What you'll be doing: Commercial: Work closely with the commercial team to build the pipeline and capture businesses. Add significant value to the pitch process for new customers and provide support to existing customers in their growth with the company. Market Intelligence: Maintain a comprehensive understanding of the life science and tech sector and forge relationships with businesses across your geographic region to coalesce them in the cluster. Business Growth: Define business growth and support needs of portfolio businesses. Identify and manage a network of external partners to deliver growth support to portfolio businesses and attract new businesses into our clusters. Leverage Triple Helix: Lead and leverage senior relationships with universities, business schools, trade bodies, and investment organisations in the region to maximise growth opportunities for portfolio businesses. Sit on relevant steering and advisory boards as appropriate. Cultivate Investment: Build and manage a robust pipeline of potential investors, both domestic and international, with a keen interest in science and tech disciplines relevant to the cluster. Broker investment to support portfolio companies and growing the commercial SME pipeline. Budget and Reporting: support the Chief Scientific Officer in the annual innovation delivery plan and budget and lead on quarterly progress reports across the business. Lead the evaluation of return on investment of different activities within the plan and their success in generating growth for the business. Contribute to monthly KPI flash reports for the region and utilise digital tools (including Salesforce and PowerBI) to track progress of businesses. Proposition Development: Work closely with academic and industry partners to create a compelling value proposition for customers and investors, highlighting the unique advantages and opportunities offered by Bruntwood SciTech clusters. You will support the development of a strong brand and reputation for Bruntwood SciTech innovation provision. Support proposition development in Bruntwood SciTech's growing science locations such as Birmingham and London. What we're looking for: Being a credible expert in life science/medtech innovation is important, however, the ability to pivot and support businesses who operate in; energy, tech, digital and professional services is equally beneficial Experience of business development and building and managing effective strategic partnerships. Commercially aware, KPI driven, and able to work at pace. An understanding of the role of life sciences within the UK economy, with a keen interested in trends and developments within the field. Knowledge of key players and developments in the life science sector - within the region and nationally - and a strong personal network. Excellent presentation and networking skills and an interest in attending and hosting sectoral events. A collaborative team player and effective communicator, motivated by team success. An academic background within Life Sciences would be beneficial but not essential We really believe that if you're brilliant to work with, you deserve brilliant things in return: 28 days holiday plus you get your Birthday off work - and if that's not enough you can also buy & sell holidays too Bonus - based on individual and company performance 24 hours a year volunteer time - there are endless opportunities for you to get involved in supporting the causes that matter most to you Sabbatical of up to 12 months so you can take a career break after five years with us Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer free private healthcare cover on an opt in basis too Life assurance cover for all colleagues Up to 8% matched pension scheme Discounts & cashback at leading retailers Enhanced maternity / shared parental leave - 26 weeks fully paid leave Interest free loans to pursue your passions and apply for up to £2000 towards learning a new skill On our careers page you'll find our benefits calculator, where you can select what benefits you'd use to calculate the savings you'd make. In addition to what to expect within the role and your benefits, it's good to know that you'll be working for a business that gives back - The Oglesby Charitable Trust has donated more than £30m since it started out in 2001. Supporting charities across Arts and Culture, Education, Environment, Medical Research and Social & Health Inequality. We'll do our best to get back to you within a week of your application, however if it has been longer than this please feel free to email for an update.
