Job Title: Administrations Support Location: Reading Salary: 25,000 pro-rata Job type: Part Time, Fixed-term contract (12 months), linked to funding. Continued funding is expected, so the role is likely to be extended beyond the initial 12 months (subject to confirmation). 25 hour working week. Start date: April 2026. Enemy of Boredom is the academy of creative excellence for young people who think differently. We operate as an alternative provision of contemporary arts education including video game design, music performance and Preparing for Adulthood life skills courses; delivered from a growing number of dedicated centres across the UK and online. The Role: We are seeking a reliable, organised and compassionate Admissions Support professional to act as the first point of contact for new enquiries and to support the smooth running of our admissions processes. This role is central to ensuring families, schools and local authorities receive a professional, efficient and supportive experience from initial enquiry through to onboarding. Safeguarding, health & safety: Follow safeguarding policies and report any concerns immediately in line with procedure. Support online safety practices where delivery includes digital platforms. Adhere to health and safety guidance, including risk assessments for practical activities. Skills and abilities that EOB look for: Confident and professional communication style (telephone, email and video) Warm, approachable and empathetic manner Excellent organisational skills and strong attention to detail Ability to manage multiple enquiries and prioritise workload effectively Ability to prioritise workload, meet deadlines and respond within required timeframes Comfortable communicating with a range of parents and professionals Ability to manage sensitive and confidential information appropriately Ability to work independently and as part of a team Proficiency in digital tools and office software (e.g., Microsoft Office, Google Workspace) Experience in an administrative or office support role Experience within education, alternative provision or SEND environments Understanding of EHCP processes Understanding of safeguarding principles and confidentiality Experience supporting basic financial or HR processes Commitment to improving outcomes for vulnerable young people Duties and responsibilities: Provide day-to-day administrative support to centre staff and management Maintain accurate records, databases and reports Support communication with learners, parents and partner organisations Assist with scheduling, bookings and resource preparation Contribute to the organisation of events, workshops and training sessions Support compliance with safeguarding, health & safety and data protection policies Act as the first point of contact for all new enquiries via telephone and email Respond to enquiries from parents, schools and local authorities in a timely and professional manner Provide clear and accurate information about courses, admissions processes and next steps Log, track and follow up enquiries and referrals using internal systems Respond to Local Authority consultations within required timeframes Review referral documentation, including EHCPs, to assess suitability of placement Maintain accurate student records in line with GDPR and safeguarding standards Arrange visits and taster sessions in collaboration with the Headteacher of the relevant site Conduct video calls with parents, new schools and local authority representatives where required Support the referrals/admissions team with administrative tasks Assist in the onboarding of students to ensure smooth transitions into provision Benefits: Confidential support through an Employee Assistance Programme (EAP) Stress management and wellbeing resources Flexible working arrangements where the role allows Paid day off for your birthday Team and social activities Please click APPLY to send your CV for this role. Candidates with the relevant experience or job titles of: Admin Assistant, Office Administrator, Administrator, Administration Clerk, Administrative Assistant, Receptionist, Secretary, Business Administrator, Support Administrator, Reception Administrator, Business Support, Executive Assistant, Office Assistant, Office Coordinator, Secretary, Clerk, Business Administrator, Accounts Administrator, PA, Executive Assistant, Customer Service Executive, Client Support Advisor, Office Administrator, Customer Service Advisor, Customer Relations, Client Services, Customer Support may also be considered for this role.
Mar 02, 2026
Contractor
Job Title: Administrations Support Location: Reading Salary: 25,000 pro-rata Job type: Part Time, Fixed-term contract (12 months), linked to funding. Continued funding is expected, so the role is likely to be extended beyond the initial 12 months (subject to confirmation). 25 hour working week. Start date: April 2026. Enemy of Boredom is the academy of creative excellence for young people who think differently. We operate as an alternative provision of contemporary arts education including video game design, music performance and Preparing for Adulthood life skills courses; delivered from a growing number of dedicated centres across the UK and online. The Role: We are seeking a reliable, organised and compassionate Admissions Support professional to act as the first point of contact for new enquiries and to support the smooth running of our admissions processes. This role is central to ensuring families, schools and local authorities receive a professional, efficient and supportive experience from initial enquiry through to onboarding. Safeguarding, health & safety: Follow safeguarding policies and report any concerns immediately in line with procedure. Support online safety practices where delivery includes digital platforms. Adhere to health and safety guidance, including risk assessments for practical activities. Skills and abilities that EOB look for: Confident and professional communication style (telephone, email and video) Warm, approachable and empathetic manner Excellent organisational skills and strong attention to detail Ability to manage multiple enquiries and prioritise workload effectively Ability to prioritise workload, meet deadlines and respond within required timeframes Comfortable communicating with a range of parents and professionals Ability to manage sensitive and confidential information appropriately Ability to work independently and as part of a team Proficiency in digital tools and office software (e.g., Microsoft Office, Google Workspace) Experience in an administrative or office support role Experience within education, alternative provision or SEND environments Understanding of EHCP processes Understanding of safeguarding principles and confidentiality Experience supporting basic financial or HR processes Commitment to improving outcomes for vulnerable young people Duties and responsibilities: Provide day-to-day administrative support to centre staff and management Maintain accurate records, databases and reports Support communication with learners, parents and partner organisations Assist with scheduling, bookings and resource preparation Contribute to the organisation of events, workshops and training sessions Support compliance with safeguarding, health & safety and data protection policies Act as the first point of contact for all new enquiries via telephone and email Respond to enquiries from parents, schools and local authorities in a timely and professional manner Provide clear and accurate information about courses, admissions processes and next steps Log, track and follow up enquiries and referrals using internal systems Respond to Local Authority consultations within required timeframes Review referral documentation, including EHCPs, to assess suitability of placement Maintain accurate student records in line with GDPR and safeguarding standards Arrange visits and taster sessions in collaboration with the Headteacher of the relevant site Conduct video calls with parents, new schools and local authority representatives where required Support the referrals/admissions team with administrative tasks Assist in the onboarding of students to ensure smooth transitions into provision Benefits: Confidential support through an Employee Assistance Programme (EAP) Stress management and wellbeing resources Flexible working arrangements where the role allows Paid day off for your birthday Team and social activities Please click APPLY to send your CV for this role. Candidates with the relevant experience or job titles of: Admin Assistant, Office Administrator, Administrator, Administration Clerk, Administrative Assistant, Receptionist, Secretary, Business Administrator, Support Administrator, Reception Administrator, Business Support, Executive Assistant, Office Assistant, Office Coordinator, Secretary, Clerk, Business Administrator, Accounts Administrator, PA, Executive Assistant, Customer Service Executive, Client Support Advisor, Office Administrator, Customer Service Advisor, Customer Relations, Client Services, Customer Support may also be considered for this role.
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Feb 27, 2026
Full time
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events and residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Feb 27, 2026
Full time
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events and residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Feb 27, 2026
Full time
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Client Services & Administration Representative Location: Hatfield Hours: Full-time Salary: £28,000 - £30,000 Per annum Job Summary We are recruiting on behalf of a large, well-established equine clinical and teaching facility based in Brookmans Park. This role is responsible for overseeing the delivery of a first-class, customer-focused service for equine clients, while managing and developing a busy administrative team. The successful candidate will support the wider strategic objectives of the organisation across clinical services, education and research, ensuring operational efficiency, excellent communication and outstanding client experience. Key Responsibilities Service & Operations Management Coordinate and oversee the delivery of a high-quality, customer-focused service across all equine departments Optimise appointment scheduling by working closely with clinical and administrative teams to ensure best use of staff and resources Support the smooth daily running of administrative operations, ensuring efficient flow of appointments between teams Ensure clear, effective communication between clinical and administrative staff at all times Act as a deputy for the Administrative Manager when required Team Leadership & Development Train, mentor and support a growing, multi-skilled client coordination team Communicate policy and procedural changes clearly and effectively Support sickness absence management, training plans and professional development Contribute positively to a culture of continuous improvement Systems, Compliance & Quality Support the implementation, training and optimisation of new and existing management systems Advise on system improvements and future training needs Prepare and maintain documentation for external quality assurance and inspection schemes Ensure full compliance with administrative legislation, data protection and organisational procedures Financial & Client Account Management Support the management of aged debt and advise on progress when required Work proactively with the team to prevent the accumulation of outstanding debt Liaise with insurance providers and external debt collection agencies where necessary Assist with reconciling daily and monthly accounts, banking procedures and invoicing Ensure transparent, competitive and user-friendly pricing and costing systems Client Experience & Reputation Embed a strong customer service ethos across all teams Ensure client satisfaction from admission through to discharge Uphold client confidentiality in line with GDPR and data protection legislation Contribute to maintaining and enhancing the organisation s reputation with clients, referring professionals, students and the wider public Support marketing initiatives, including website content and promotional materials, when required Knowledge, Skills & Experience Essential Extensive experience in administrative or client services operations Proven experience supervising or managing teams Strong organisational and planning skills Equine Knowledge Excellent written and verbal communication skills Confidence managing financial processes, invoicing and aged debt Ability to multitask, prioritise and remain calm in a fast-paced environment Strong attention to detail and problem-solving ability Desirable Experience within a clinical, veterinary, healthcare or similar regulated environment Familiarity with practice management or workflow systems Experience supporting audits, inspections or quality assurance processes Additional Responsibilities Attend internal and external meetings, training courses and industry events as required Participate in service reviews, case discussions and continuous improvement initiatives Display flexibility and a solutions-focused approach to operational challenges Ensure health & safety procedures are adhered to at all times Flexibility This role requires a flexible approach, and the post holder may occasionally be asked to undertake duties outside those listed, in line with operational needs. WGCCOMMPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Feb 24, 2026
Seasonal
Client Services & Administration Representative Location: Hatfield Hours: Full-time Salary: £28,000 - £30,000 Per annum Job Summary We are recruiting on behalf of a large, well-established equine clinical and teaching facility based in Brookmans Park. This role is responsible for overseeing the delivery of a first-class, customer-focused service for equine clients, while managing and developing a busy administrative team. The successful candidate will support the wider strategic objectives of the organisation across clinical services, education and research, ensuring operational efficiency, excellent communication and outstanding client experience. Key Responsibilities Service & Operations Management Coordinate and oversee the delivery of a high-quality, customer-focused service across all equine departments Optimise appointment scheduling by working closely with clinical and administrative teams to ensure best use of staff and resources Support the smooth daily running of administrative operations, ensuring efficient flow of appointments between teams Ensure clear, effective communication between clinical and administrative staff at all times Act as a deputy for the Administrative Manager when required Team Leadership & Development Train, mentor and support a growing, multi-skilled client coordination team Communicate policy and procedural changes clearly and effectively Support sickness absence management, training plans and professional development Contribute positively to a culture of continuous improvement Systems, Compliance & Quality Support the implementation, training and optimisation of new and existing management systems Advise on system improvements and future training needs Prepare and maintain documentation for external quality assurance and inspection schemes Ensure full compliance with administrative legislation, data protection and organisational procedures Financial & Client Account Management Support the management of aged debt and advise on progress when required Work proactively with the team to prevent the accumulation of outstanding debt Liaise with insurance providers and external debt collection agencies where necessary Assist with reconciling daily and monthly accounts, banking procedures and invoicing Ensure transparent, competitive and user-friendly pricing and costing systems Client Experience & Reputation Embed a strong customer service ethos across all teams Ensure client satisfaction from admission through to discharge Uphold client confidentiality in line with GDPR and data protection legislation Contribute to maintaining and enhancing the organisation s reputation with clients, referring professionals, students and the wider public Support marketing initiatives, including website content and promotional materials, when required Knowledge, Skills & Experience Essential Extensive experience in administrative or client services operations Proven experience supervising or managing teams Strong organisational and planning skills Equine Knowledge Excellent written and verbal communication skills Confidence managing financial processes, invoicing and aged debt Ability to multitask, prioritise and remain calm in a fast-paced environment Strong attention to detail and problem-solving ability Desirable Experience within a clinical, veterinary, healthcare or similar regulated environment Familiarity with practice management or workflow systems Experience supporting audits, inspections or quality assurance processes Additional Responsibilities Attend internal and external meetings, training courses and industry events as required Participate in service reviews, case discussions and continuous improvement initiatives Display flexibility and a solutions-focused approach to operational challenges Ensure health & safety procedures are adhered to at all times Flexibility This role requires a flexible approach, and the post holder may occasionally be asked to undertake duties outside those listed, in line with operational needs. WGCCOMMPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
