7 jobs found

Are you an organised, detail-focused professional with a passion for Export? Our client, a leading and expanding manufacturing organisation established for over 30 years in Tamworth, is looking for an Export Coordinator to join their busy Export team. This is a pivotal role that ensures goods move seamlessly around the world, while providing critical support to internal teams and overseas offices. Your salary will be up to £28,000 depending on experience. Benefits include: 31 days holiday including Bank Holidays, Paycare - A Healthcare Cash Plan (Discounts available and access to a 24-hour Doctor), up to 5 days extra unpaid holiday available at a salary sacrifice and 2x life assurance. Please note this is an office-based position. As the Export Coordinator, you will deal with: End-to-End Export Management: Oversee international orders from booking and freight arrangements to despatch and invoicing, ensuring timely delivery. Customs & Documentation: Prepare accurate shipping documentation (Commercial Invoices, Packing Lists, Certificates of Origin) and apply HS Codes correctly, keeping up to date with customs regulations. Overseas Operations Support: Work closely with the Middle East office, managing orders, stock, invoices, and exhibition shipments. Inventory & Data Integrity: Monitor export stock, coordinate warehouse movements, and maintain accurate customer and product records. Problem Solving & Communication: Act as the point of contact for customers, freight forwarders, and internal teams to resolve issues efficiently. Team & Manager Support: Collaborate with Export Sales Managers and other departments to ensure smooth operations and provide administrative support as needed. Who we re looking for: Proven experience in export coordination and international shipping procedures. Knowledge of Sage or similar CRM/ERP systems. Excellent written and verbal communication skills with a strong customer service focus. Confident in Microsoft Office, especially Excel. Ability to prioritise a busy workload, work independently, and solve problems proactively. Detail-oriented, organised, and comfortable operating in a fast-paced environment.

Export Coordinator We are recruiting for an Export Coordinator to join our Tamworth based client. You'll be working as part of the Export team to co-ordinate the effective movement of goods globally to fulfil the needs of internal and external customer orders, whilst adhering to customs and shipping requirements. Also supporting the Export Sales Managers and Middle East office as required. As an Export Coordinator you will need to have/be: Essential experience in export procedures and familiarity with Sage or similar CRM databases Excellent written and verbal communication skills with a strong customer service focus Proficient in Microsoft Office, particularly Excel Ability to prioritise a heavy workload in a fast-paced environment, demonstrating initiative and strong problem-solving skills Details: Salary : 28, 000 Working Hours : 37.5 hours per week Monday - Friday Location : Tamworth (on site) Duration : Permanent Role of Export Coordinator: Co-ordinate the end-to-end export process for global customer orders, including quoting, booking, and re-charging freight Process customer and inter-company orders using Sage and other internal systems Monitor order statuses, back orders, and daily reports to ensure timely despatch and invoicing Prepare international shipping documents, including Commercial Invoices, Packing Lists, and Certificates of Origin Ensure accurate application of HS Codes and remain up to date with changing customs requirements Obtain, authorise, and file export documentation and invoices (e.g. C88s, waybills, freight invoices) within required timeframes Provide operational support to the Middle East team, including processes, training, and stock management Manage Middle East purchase orders, stock GRNs, and monthly invoices Co-ordinate goods movements for regional exhibitions and process sample orders Monitor export stock levels and co-ordinate movements between warehouses and group manufacturing plants Liaise with the warehouse regarding picking priorities, order changes, and bespoke requests Maintain the customer database and report stock data or commodity code issues to the technical and purchasing teams Act as a key point of contact for internal staff, customers, and freight forwarders to resolve delivery or customs issues Escalate operational issues, mis-picks, or credit control concerns to senior management when required Support Export Sales Managers and the Middle East General Manager as required Work collaboratively with other departments, including Credit Control, Technical, and IT Complete general administration duties, including scanning paperwork and other ad hoc tasks to support the wider team Benefits of working as an Export Coordinator: 23 days holiday, plus bank holidays Christmas shutdown Free on-site parking Pension scheme

Service Operations Coordinator Berkshire / Hertfordshire Multi-Site / Hybrid £30,000 - £34,000 Full-time Permanent We are collaborating with a well-established and expanding organisation seeking a proactive and organised Service Operations Coordinator to serve as the primary point of contact for their service team. This varied, hands-on role is pivotal in ensuring service jobs progress seamlessly from initial customer enquiry through to completion and invoicing. You will cultivate strong working relationships with customers, technicians, suppliers, and internal teams daily. Key Responsibilities Manage service requests from initiation to completion Schedule and despatch technicians across multiple sites Provide customers with timely updates on job progress and expected timelines Order parts and coordinate site deliveries Track jobs, documentation, and billing information accurately Follow up on open and completed service tickets Prepare quotes and proposals for customers Liaise with suppliers regarding warranties and repairs Maintain technician schedules and manage van stock Candidate Profile Confident communicator with a strong customer-focused approach Highly organised with exceptional attention to detail Able to manage multiple priorities effectively within a fast-paced environment Experience in coordination, service, or customer support is advantageous but not essential full training will be provided What We Offer Permanent position within a supportive and growing organisation Hybrid working across multiple sites for flexibility and variety Clear opportunities for personal and professional development within service and operations as the business expands How to Apply Please submit your up-to-date CV. A consultant will contact you shortly to provide further details about this confidential opportunity.

Sales Co-ordinator Worcester Up to £32,000 & Real Career Progression Kick-start your career with a fast-growing, high-energy team! Are you passionate about delivering exceptional customer service, building strong relationships, and getting stuck into a role where every day brings something new? If you're ambitious, driven, and ready to grow, this Sales Co-ordinator position with our client in Worcester could be the perfect launchpad for your career. Our client operates in a fast-paced environment where problem-solving, customer focus, and technical curiosity are key. If that sounds like your kind of challenge keep reading. Key Responsibilities of the Sales Co-ordinator: You ll be the engine behind the sales and customer operations, supporting everything from order processing to product guidance. You ll develop deep technical knowledge of their product range, becoming a trusted expert for customers and internal teams. Sales & Business Development Guide customers towards the right products and solutions Take accurate, professional sales orders Spot opportunities to upsell promotional items Help eliminate order errors and returns Customer Service Excellence Be a friendly, professional point of contact via phone, email and in person Keep customers updated on delivery times and schedules Resolve complaints quickly and positively Build strong relationships that drive repeat business Operational & Admin Support Keep customer records accurate and up to date Enter and process orders daily Handle documentation and internal admin Ensure on-time despatch of all orders Follow up with customers post-delivery to ensure satisfaction Support marketing activity and events, including exhibitions Qualifications & Skills Ideally a degree in IT, STEM or another technical discipline (or strong technical aptitude) Comfortable learning and communicating technical product information Previous customer-facing experience (retail, hospitality, service etc.) Strong relationship-building skills Confident multitasker with solid organisational ability Good Excel/Word skills and strong numerical ability ERP/CRM experience is beneficial Export or logistics knowledge is a plus Working Conditions Competitive salary, £26,000 - £32,000 DOE Based in Worcester (95% office-based) Occasional travel during training or busy periods A full driving licence is required Ready to grow your career? If you re excited by the idea of joining a dynamic environment where you can develop technical expertise, build strong customer relationships, and make a real impact, we d love to hear from you. APPLY NOW for immediate consideration.

Security Coordinator; Rochester; 12 months; £14.55ph paye; Inside IR35 We currently have a vacancy for a Security Coordinator, working for an aerospace and defence client based in Rochester The Security Coordinator will support the Site Security Office and wider Security Function. Working closely with the Security Assistant you will oversee and assist the Security Manager with the day to day running of the Security Office, helping implement all security requirements. You will achieve this by providing administrative support and guidance on all aspects of protective security, vetting and security policy. Core duties Main Security Liaison between the Security Office and Reception New start security liaison (Taleo, recruitment team, Security Watchdog) Leaver security liaison (ensure return of classified equipment/documents, site badge and car pass, etc.) Monitoring help desk calls placed by the team/guards to ensure they are completed. Monitoring of daily Car Park checks/vehicle infringements Sateon: adding of employees to access control doors. issuing of security badges, new starts, contractors, forgotten/lost/damaged/non-functioning badges. Sateon: running system reports for investigations Processing Sateon photo release request forms and emailing of photos in line with GDPR Issuing of long stay parking permits to staff leaving vehicles on site whilst away on business Security Office walk ins, assisting with customers/employees. Updating of clearance records, classified material, contracts and IVCO requests. Approval of Team Centre/Winchill requests. Processing of IVCO inwards/outwards visits. Maintaining and processing of the site Visitor database Receipt and despatch of classified material via the DCS, or other approved courier Destruction of classified material Musters and spot check lead Processing of clearances. Liaising with outside agencies to collate Contractors paperwork and clearances Processing of laptop requests for T3F4 Vetting Lead for ES UK business (including AIRs, CoPC) Processing of access requests for T3F4 Assist on Security investigations Collate and administer new starter paperwork (OSA, Confidentiality Agreements, staff pass, vehicle pass) OH liaison on security related matters Air Cargo Clearance liaison Liaison with Securitas guarding team Area Access audits On site company camera audits FSC company checks Security processing of IT account requests for new starters. Conduct Security briefings when required CCTV operator, to allow assistance during investigations Establishing and enforcing office policies Maintaining a clean and organised office Providing support for Security initiatives Improving communication in the office Administration of the access control system, including issuing security passes. Liaising with Line Managers to ensure equipment, documents, passes and other company assets are returned, as and when required. Processing visitors and contractors via the Visitor system. Advising on vetting: both in-house and NSV. In-house vetting checks to be completed to Cabinet Office BPSS standards. Receipt, despatch and destruction of sensitive material, including spot checks and musters. Knowledge required A good understanding of Office Management principles A good understanding of administration and the office environment An understanding of security issues and how a security team works Good analytical, interpersonal, organisational and communication skills. Basic project management skills Skills required Ability to manage people and resources Flexibility and ability to multi-task Excellent time management skills Ability to utilise computer software used within the office Excellent verbal and written communication skills Ability to work well with others Excellent customer service skills Ability to remain calm under pressure and balance their workload Morson is acting as an employment business in relation to this vacancy

Exclusive with SF Recruitment Sales Co-ordinator (Temporary, Potential to go Permanent) Location - North Nottingham, NG17 (Ideally looking for candidates who drive) Salary: £26-28k DOE We are recruiting for a Sales Co-ordinator to play a key role in supporting customer relationships and the smooth running business for our client. This is a varied, hands-on position within a close knit team, working closely with the Head of Customer Services. You ll be responsible for sales order processing, customer enquiries, despatching shipments, invoicing, purchasing support, and general office administration. The role involves regular contact with customers and suppliers and offers genuine scope to grow as the business develops. Key Responsibilities Processing customer orders, enquiries, and quotations Despatching daily shipments and preparing shipping documentation Raising invoices and communicating delivery details to customers Liaising with couriers, suppliers, and warehouse staff Processing purchase orders and chasing deliveries Proactive customer follow-up and support General office administration, including phones and visitors About You Highly organised with excellent attention to detail Confident communicator and strong team player Comfortable handling numbers and working in a busy office Strong MS Office skills (Sage experience advantageous) Customer-focused with a proactive mindset Full training will be provided, with opportunities to take on more responsibility as the company grows.

Sales Coordinator Loughborough up to 28,500 Are you an experienced sales order processor or account manager ready for your next challenge? This is an exciting opportunity to join a well-established, growing business where you'll build strong customer relationships, drive sales, and make a real impact every day. Description of the role: Process all orders, quotes, telephone enquiries, despatch, and invoice queries promptly, meeting agreed service levels and quality standards. Secure orders to achieve revenue, profit, and value targets from both existing and new customers. Identify customer needs and provide expert advice, support, and effective problem-solving solutions. Manage customer orders from initial enquiry through order processing to on-time product delivery. Build and nurture strong relationships with customers and colleagues. Collaborate closely with external sales teams to ensure seamless communication and superior service delivery. Coordinate projects and contracts from enquiry to completion, monitoring progress to guarantee customer satisfaction. About you: Proven experience in a similar customer service or sales coordination role. Strong customer focus with outstanding communication and relationship-building skills. Ability to identify opportunities to upsell and confidently drive sales growth. Excellent organisational and time management skills, with the ability to prioritise effectively. Technically confident, with solid experience using sales systems and advanced Excel skills. If you thrive on building relationships, delivering outstanding service, and driving sales growth, we'd love to hear from you.