Job Title: 2nd Line Support Advisor Salary: 28,000 - 35,000 per annum (depending on experience) Location: Exeter (Hybrid) Full Time As a 2nd Line Support Advisor, you'll be part of the Managed Services team, handling escalated technical queries, troubleshooting systems and applications, and ensuring high-quality service delivery. You'll also support 1st line advisors, manage case progress, and escalate to 3rd line when needed. Key Responsibilities Manage and resolve 2nd line support cases, including hardware/software troubleshooting and remote configurations. Support 1st line with overflow calls and mentoring. Ensure timely updates, SLA adherence, and clear documentation. Escalate complex issues with adequate context to 3rd line or Field teams. Promote ITIL best practices and contribute to continuous service improvement. What You'll Need Proven experience in customer-facing tech support roles. Strong knowledge of systems, applications, and network infrastructure. Proficiency with remote support tools and ITIL practices. Excellent problem-solving and communication skills. Certifications such as MCITP or CompTIA Network+ are a plus. The Perks Flexible hybrid working for better work-life balance. Learning and development opportunities. Extra holiday and volunteering days. A supportive, sustainability-focused environment. For more information about this 2nd Line Support Advisor role, please apply or contact Jamie Watson at Clearline Recruitment on (phone number removed) between 9:00am - 5:30pm.
Jul 19, 2025
Full time
Job Title: 2nd Line Support Advisor Salary: 28,000 - 35,000 per annum (depending on experience) Location: Exeter (Hybrid) Full Time As a 2nd Line Support Advisor, you'll be part of the Managed Services team, handling escalated technical queries, troubleshooting systems and applications, and ensuring high-quality service delivery. You'll also support 1st line advisors, manage case progress, and escalate to 3rd line when needed. Key Responsibilities Manage and resolve 2nd line support cases, including hardware/software troubleshooting and remote configurations. Support 1st line with overflow calls and mentoring. Ensure timely updates, SLA adherence, and clear documentation. Escalate complex issues with adequate context to 3rd line or Field teams. Promote ITIL best practices and contribute to continuous service improvement. What You'll Need Proven experience in customer-facing tech support roles. Strong knowledge of systems, applications, and network infrastructure. Proficiency with remote support tools and ITIL practices. Excellent problem-solving and communication skills. Certifications such as MCITP or CompTIA Network+ are a plus. The Perks Flexible hybrid working for better work-life balance. Learning and development opportunities. Extra holiday and volunteering days. A supportive, sustainability-focused environment. For more information about this 2nd Line Support Advisor role, please apply or contact Jamie Watson at Clearline Recruitment on (phone number removed) between 9:00am - 5:30pm.
Enterprise Sales Executive (Client Development Director) page is loaded Enterprise Sales Executive (Client Development Director) Apply remote type Hybrid (Partially Remote) locations London, UK time type Full time posted on Posted 15 Days Ago job requisition id R DealCloud, an Intapp company is looking to hire a highly consultative Client Development Director (Sales) to join our London sales team. This individual should be a seasoned and polished C-level solution seller. It is imperative that the candidate be viewed by customers as a credible executive-level advisor and consultant as well as a business development executive. DealCloud is revolutionizing the private capital markets around the world with data, transparency, great product and sophisticated service. We've already made huge strides, but we're just getting started. The target market for DealCloud is the dynamic and growing Private Capital Market (Private Equity, Direct Lending, Real Estate, Venture/Growth, FOF and Institutional Investors, Investment Banks and Corporate Development arms of the Fortune 1000). What you will do: Drive expected value out of target region/market across various segments of Private Capital. Identify and qualify prospects via: targeted networking, internal Sales Development Resources, regional leadership initiatives, existing client relationships, phone prospecting, and email. Continually, develop new prospects to build and manage a sustained pipeline of a million dollar in opportunity Identify the prospect buying behavior and orient the proven DealCloud sales process for the prospect to drive the prospect toward a decision. Engage across the prospect to align the organization around the value of DealCloud. Uncover key components of value for the various prospect stakeholders to drive 'Why' the prospect is interested in DealCloud and then demonstrate how the platform solves the prospect's perceived value. Facilitate information gathering and match that to the prospects needs through multiple in person, social and professional engagements. Draw resources from across DealCloud (services, training, support, and product teams) to position the prospect for a successful long-term partnership. Coordinate and execute the development, delivery and presentation of proposals. Deal with complex negotiations at the executive level through a multi-constituent sales process. Close Subscription and Services business of a half-million+ dollars in bookings across region per annum. What you will need: 8+ years of experience in consultative and value based selling with a successful track record. Individuals likely to excel come from sales roles in banking, expert network, consulting, accounting or financial technology with a specific focus on financial services firms. Experience engaging clients in value-based sales process. Highly motivated, positive, entrepreneurial, can do attitude, creative, ownership driven, intellectually curious, dynamic, confident, professional and goal-oriented with excellent communication and presentation skills. Business proficiency in German. Competitive compensation Generous benefits package An incredible team of smart and mission-driven people to work with Bonus if you: Have domain expertise in private equity and growth capital firms, venture capital, private lenders, etc.) Previous experience selling in the private equity or investment banking sector, or working with an enterprise software provider What you will gain at Intapp: Our culture at Intapp emphasizes accountability, responsibility, and growth. We support each other in a positive, open atmosphere that fosters creativity, approachability, and teamwork. We're committed to creating a modern work environment that's connected yet flexible, supporting both professional success and work-life balance. In return for your passion, commitment, and collaborative approach, we offer: Competitive base salary plus variable compensation and equity Generous paid parental leave, including adoptive leave Traditional comprehensive benefits, plus: Generous Paid Time Off Tuition reimbursement plan Family Formation benefit offered by Carrot Wellness programs and benefits provided by Modern Health Paid volunteer time off and donation matching for the causes you care about Opportunities for personal growth and professional development supported by a community of talented professionals An open, collaborative environment where your background and contributions are valued Experience at a growing public company where you can make an impact and achieve your goals Open offices and kitchens stocked with beverages and snacks Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position. Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain or to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at . If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.
Jul 18, 2025
Full time
Enterprise Sales Executive (Client Development Director) page is loaded Enterprise Sales Executive (Client Development Director) Apply remote type Hybrid (Partially Remote) locations London, UK time type Full time posted on Posted 15 Days Ago job requisition id R DealCloud, an Intapp company is looking to hire a highly consultative Client Development Director (Sales) to join our London sales team. This individual should be a seasoned and polished C-level solution seller. It is imperative that the candidate be viewed by customers as a credible executive-level advisor and consultant as well as a business development executive. DealCloud is revolutionizing the private capital markets around the world with data, transparency, great product and sophisticated service. We've already made huge strides, but we're just getting started. The target market for DealCloud is the dynamic and growing Private Capital Market (Private Equity, Direct Lending, Real Estate, Venture/Growth, FOF and Institutional Investors, Investment Banks and Corporate Development arms of the Fortune 1000). What you will do: Drive expected value out of target region/market across various segments of Private Capital. Identify and qualify prospects via: targeted networking, internal Sales Development Resources, regional leadership initiatives, existing client relationships, phone prospecting, and email. Continually, develop new prospects to build and manage a sustained pipeline of a million dollar in opportunity Identify the prospect buying behavior and orient the proven DealCloud sales process for the prospect to drive the prospect toward a decision. Engage across the prospect to align the organization around the value of DealCloud. Uncover key components of value for the various prospect stakeholders to drive 'Why' the prospect is interested in DealCloud and then demonstrate how the platform solves the prospect's perceived value. Facilitate information gathering and match that to the prospects needs through multiple in person, social and professional engagements. Draw resources from across DealCloud (services, training, support, and product teams) to position the prospect for a successful long-term partnership. Coordinate and execute the development, delivery and presentation of proposals. Deal with complex negotiations at the executive level through a multi-constituent sales process. Close Subscription and Services business of a half-million+ dollars in bookings across region per annum. What you will need: 8+ years of experience in consultative and value based selling with a successful track record. Individuals likely to excel come from sales roles in banking, expert network, consulting, accounting or financial technology with a specific focus on financial services firms. Experience engaging clients in value-based sales process. Highly motivated, positive, entrepreneurial, can do attitude, creative, ownership driven, intellectually curious, dynamic, confident, professional and goal-oriented with excellent communication and presentation skills. Business proficiency in German. Competitive compensation Generous benefits package An incredible team of smart and mission-driven people to work with Bonus if you: Have domain expertise in private equity and growth capital firms, venture capital, private lenders, etc.) Previous experience selling in the private equity or investment banking sector, or working with an enterprise software provider What you will gain at Intapp: Our culture at Intapp emphasizes accountability, responsibility, and growth. We support each other in a positive, open atmosphere that fosters creativity, approachability, and teamwork. We're committed to creating a modern work environment that's connected yet flexible, supporting both professional success and work-life balance. In return for your passion, commitment, and collaborative approach, we offer: Competitive base salary plus variable compensation and equity Generous paid parental leave, including adoptive leave Traditional comprehensive benefits, plus: Generous Paid Time Off Tuition reimbursement plan Family Formation benefit offered by Carrot Wellness programs and benefits provided by Modern Health Paid volunteer time off and donation matching for the causes you care about Opportunities for personal growth and professional development supported by a community of talented professionals An open, collaborative environment where your background and contributions are valued Experience at a growing public company where you can make an impact and achieve your goals Open offices and kitchens stocked with beverages and snacks Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position. Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain or to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at . If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.
Job Description: Your Impact If you're excited by the idea of driving digital change in a cutting-edge tech environment, then this role at Leonardo could be the perfect fit. As a Digital Solutions Business Partner, you'll play a key part in shaping how we use technology to improve the way we work-primarily from our Edinburgh site, with the flexibility of hybrid working and the chance to visit other UK locations when needed. It's a great opportunity to make a real difference in a business that's always looking ahead. As the Digital Solutions Business Partner / Business Relationship Manager, you will act as the key interface between the Digital Solutions function and the Leonardo Electronics business. You will be responsible for building strong relationships with stakeholders at all levels, ensuring services and investments align with business needs, and deliver value through technology. Key Responsibilities: Act as a trusted advisor and point of contact for business leaders across Leonardo Electronics Understand business strategy, objectives, and challenges to shape demand and prioritise effectively to enable efficient delivery Collaborate with Digital Solutions colleagues to influence solution approach, delivery, and service performance Lead demand planning and portfolio management for initiatives within your business area Report on performance, value delivery, and spend, in a clear and business-focused manner Foster a culture of collaboration, innovation, and continuous improvement between Digital Solutions and business teams Influence and contribute to strategic planning, ensuring Digital Solutions is embedded in business transformation Identify opportunities for digital enablement, automation, and improvement What you'll bring Proven experience in a Business Relationship Manager, IT Business Partner, or similar role Strong stakeholder management skills with the ability to influence at all levels of the organisation Strategic thinker with the ability to translate business needs into opportunities Experience managing demand and contributing to portfolio planning Excellent communication and interpersonal skills Knowledge of IT service performance, budgeting, and financial reporting an advantage Familiarity with working in complex, regulated, or high-tech environments (e.g., defence, aerospace, engineering or manufacturing) is desirable Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance: All employees at management level and below are eligible for our bonus scheme. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Edinburgh Contract Type: Employee-Permanent Hybrid Working: Hybrid
Jul 18, 2025
Full time
Job Description: Your Impact If you're excited by the idea of driving digital change in a cutting-edge tech environment, then this role at Leonardo could be the perfect fit. As a Digital Solutions Business Partner, you'll play a key part in shaping how we use technology to improve the way we work-primarily from our Edinburgh site, with the flexibility of hybrid working and the chance to visit other UK locations when needed. It's a great opportunity to make a real difference in a business that's always looking ahead. As the Digital Solutions Business Partner / Business Relationship Manager, you will act as the key interface between the Digital Solutions function and the Leonardo Electronics business. You will be responsible for building strong relationships with stakeholders at all levels, ensuring services and investments align with business needs, and deliver value through technology. Key Responsibilities: Act as a trusted advisor and point of contact for business leaders across Leonardo Electronics Understand business strategy, objectives, and challenges to shape demand and prioritise effectively to enable efficient delivery Collaborate with Digital Solutions colleagues to influence solution approach, delivery, and service performance Lead demand planning and portfolio management for initiatives within your business area Report on performance, value delivery, and spend, in a clear and business-focused manner Foster a culture of collaboration, innovation, and continuous improvement between Digital Solutions and business teams Influence and contribute to strategic planning, ensuring Digital Solutions is embedded in business transformation Identify opportunities for digital enablement, automation, and improvement What you'll bring Proven experience in a Business Relationship Manager, IT Business Partner, or similar role Strong stakeholder management skills with the ability to influence at all levels of the organisation Strategic thinker with the ability to translate business needs into opportunities Experience managing demand and contributing to portfolio planning Excellent communication and interpersonal skills Knowledge of IT service performance, budgeting, and financial reporting an advantage Familiarity with working in complex, regulated, or high-tech environments (e.g., defence, aerospace, engineering or manufacturing) is desirable Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance: All employees at management level and below are eligible for our bonus scheme. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Edinburgh Contract Type: Employee-Permanent Hybrid Working: Hybrid
Select how often (in days) to receive an alert: Senior CyberArk Consultant Location: UK - London, UK - Reading, UK - Hatfield, UK - Nottingham, UK - Manchester, UK - Birmingham, UK - Edinburgh Job-ID: 212389 Contract type: Standard Business Unit: IT Consulting Life on the team At Computacenter, you'll be part of a highly skilled Security Consultancy team, working with enterprise customers to design and deliver cutting-edge security solutions. Whether you're leading engagements or collaborating with fellow experts, you'll be trusted to advise on complex, business-critical projects across cloud, datacentre, network, identity, and application security. We offer a dynamic, supportive environment where your expertise is valued, your ideas are heard, and your professional development is a priority. What you'll do As a Security Consultant, you'll play a pivotal role in securing some of the most complex IT environments. You'll work closely with customers to design, implement, and advise on a broad range of security solutions, ensuring they meet regulatory requirements and align with business needs. Your responsibilities will include: Leading or contributing to enterprise-level CyberArk project design and delivery engagements Acting as a trusted Subject Matter Expert (SME) for Identity Security and broader security domains Delivering consulting services such as security assessments, workshops, and gap analysis Producing high-quality documentation and outcome-based deliverables Building strong relationships with customers, providing expert advice and guidance Evaluating emerging security technologies and contributing to capability development Participating in identity security design, development, implementation, and review activities Managing personal workload to deliver high-quality results on time What you'll need We're looking for a technically strong, client-focused Security Consultant who can operate confidently in complex, enterprise-scale environments. Essential Experience & Skills: Solid background in IT Security with relevant industry accreditations Experience designing and implementing enterprise-wide security architectures for on-premises and cloud environments Strong advisory consulting skills, including the ability to lead workshops and deliver security assessments Good understanding of security regulations and compliance requirements Eligible for SC Clearance (or currently holds SC Clearance) Vendor/Product Experience (expertise in at least 2 of the following): Identity Services / IGA: CyberArk (CDE, Cloud and On-Prem deployments highly desirable) SailPoint or equivalent Identity Governance solutions SSE/SASE: zScaler General Security Technologies: CrowdStrike Microsoft security stack Current information for our applicants Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges. However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors. That's why there are still areas of our business with clear hiring requirements - and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions. We are still looking forward to getting to know you! About us Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.
Jul 18, 2025
Full time
Select how often (in days) to receive an alert: Senior CyberArk Consultant Location: UK - London, UK - Reading, UK - Hatfield, UK - Nottingham, UK - Manchester, UK - Birmingham, UK - Edinburgh Job-ID: 212389 Contract type: Standard Business Unit: IT Consulting Life on the team At Computacenter, you'll be part of a highly skilled Security Consultancy team, working with enterprise customers to design and deliver cutting-edge security solutions. Whether you're leading engagements or collaborating with fellow experts, you'll be trusted to advise on complex, business-critical projects across cloud, datacentre, network, identity, and application security. We offer a dynamic, supportive environment where your expertise is valued, your ideas are heard, and your professional development is a priority. What you'll do As a Security Consultant, you'll play a pivotal role in securing some of the most complex IT environments. You'll work closely with customers to design, implement, and advise on a broad range of security solutions, ensuring they meet regulatory requirements and align with business needs. Your responsibilities will include: Leading or contributing to enterprise-level CyberArk project design and delivery engagements Acting as a trusted Subject Matter Expert (SME) for Identity Security and broader security domains Delivering consulting services such as security assessments, workshops, and gap analysis Producing high-quality documentation and outcome-based deliverables Building strong relationships with customers, providing expert advice and guidance Evaluating emerging security technologies and contributing to capability development Participating in identity security design, development, implementation, and review activities Managing personal workload to deliver high-quality results on time What you'll need We're looking for a technically strong, client-focused Security Consultant who can operate confidently in complex, enterprise-scale environments. Essential Experience & Skills: Solid background in IT Security with relevant industry accreditations Experience designing and implementing enterprise-wide security architectures for on-premises and cloud environments Strong advisory consulting skills, including the ability to lead workshops and deliver security assessments Good understanding of security regulations and compliance requirements Eligible for SC Clearance (or currently holds SC Clearance) Vendor/Product Experience (expertise in at least 2 of the following): Identity Services / IGA: CyberArk (CDE, Cloud and On-Prem deployments highly desirable) SailPoint or equivalent Identity Governance solutions SSE/SASE: zScaler General Security Technologies: CrowdStrike Microsoft security stack Current information for our applicants Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges. However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors. That's why there are still areas of our business with clear hiring requirements - and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions. We are still looking forward to getting to know you! About us Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.
About The Role Taktile is a high-growth, post product-market-fit start-up, on a fast trajectory to becoming market leader in the field of automated decisioning. We are looking for a Senior Forward Deployed Engineer to help us transform how our customers make critical business decisions by onboarding them onto Taktile and ensuring they get real value from our platform. Acting as a trusted advisor, you'll support customers in reaching their goals and maximizing Taktile's impact. If you're passionate about tech and AI, and have extensive experience with Python, SQL, and REST APIs, you'll thrive here. This role is also open to fresh graduates. What You'll Do as Senior Forward Deployed Engineer, Insurance Lead complex Taktile deployments in production. You own technical delivery across multiple deployments from scoping to stable production. Apply your technical expertise, problem-solving skills and creativity to help organizations address real-world challenges. Your day could include designing solution architectures, developing decision logic and AI agents, or aligning with key customer stakeholders-all while ensuring an outstanding experience and rapid time to value for Taktile's customers. You effectively scope work, sequence delivery, and proactively remove blockers, while making thoughtful trade-offs between scope, speed, and quality to ensure successful and timely project delivery. Partner with Taktile's product management team to turn your understanding of customer needs into actionable product insights, directly influencing the evolution of Taktile's product roadmap. Develop reusable resources, best practices, and tools to share your expertise and help scale the forward deployed engineering function across the organization. About You You bring 3-5 years of engineering or technical deployment experience that includes customer-facing work. You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science. You can write and review production-grade code using Python and SQL. You possess a strong understanding of REST APIs. You excel at breaking down complex problems and making quick, well-informed decisions even under pressure. You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges. You are creative and proactive, always seeking new ways to deliver value and stand out with customers. You are collaborative and work well with your peers in product teams, engineers and GTM team. You are humble and have a growth mindset, with a willingness to learn new skills and methodologies and bring best practices into our business. You have excellent written and spoken English. Ideal Qualifications (but not required) You have 3-5 years of experience as a Forward Deployed Engineer, Solution Engineer, Implementation Specialist or an equivalent position within a B2B SaaS company. You have experience in building AI applications. You have experience in applying and optimizing statistical and machine learning models to solve business problems. You have experience with at least one of the major cloud platforms (AWS, Azure, GCP). You are fluent in Spanish and/or Portuguese. What We Offer Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here. Make an impact and meaningfully shape an early-stage company. Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo. Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe. Receive a top-of-market equity and cash compensation package. Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes. Use the equipment of your choice including meaningful home office set-up. Our Stance We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply. We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears. About Us Taktile is building the world's leading software platform for running critical and highly-automated decisions. Our customers use our product to catch fraudsters, prevent money laundering, and expand access to credit for small businesses, among many other use cases. Taktile is already making millions of such decisions across the globe every day. Taktile is based in Berlin, London and New York City. It was founded by machine learning and data science veterans with extensive experience building and running production ML in financial services. Our team consists of engineers, entrepreneurs, and researchers with a diverse set of backgrounds. Some of us attended top universities such as Harvard, Oxford, and Stanford and some of us have no degree at all. We have accumulated extensive work experience at leading tech companies, startups, and the enterprise software sphere. Our backers include Y Combinator, Index Ventures, and stellar angels such as the founders of Looker, GitHub, Mulesoft, Datadog and UiPath.
Jul 18, 2025
Full time
About The Role Taktile is a high-growth, post product-market-fit start-up, on a fast trajectory to becoming market leader in the field of automated decisioning. We are looking for a Senior Forward Deployed Engineer to help us transform how our customers make critical business decisions by onboarding them onto Taktile and ensuring they get real value from our platform. Acting as a trusted advisor, you'll support customers in reaching their goals and maximizing Taktile's impact. If you're passionate about tech and AI, and have extensive experience with Python, SQL, and REST APIs, you'll thrive here. This role is also open to fresh graduates. What You'll Do as Senior Forward Deployed Engineer, Insurance Lead complex Taktile deployments in production. You own technical delivery across multiple deployments from scoping to stable production. Apply your technical expertise, problem-solving skills and creativity to help organizations address real-world challenges. Your day could include designing solution architectures, developing decision logic and AI agents, or aligning with key customer stakeholders-all while ensuring an outstanding experience and rapid time to value for Taktile's customers. You effectively scope work, sequence delivery, and proactively remove blockers, while making thoughtful trade-offs between scope, speed, and quality to ensure successful and timely project delivery. Partner with Taktile's product management team to turn your understanding of customer needs into actionable product insights, directly influencing the evolution of Taktile's product roadmap. Develop reusable resources, best practices, and tools to share your expertise and help scale the forward deployed engineering function across the organization. About You You bring 3-5 years of engineering or technical deployment experience that includes customer-facing work. You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science. You can write and review production-grade code using Python and SQL. You possess a strong understanding of REST APIs. You excel at breaking down complex problems and making quick, well-informed decisions even under pressure. You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges. You are creative and proactive, always seeking new ways to deliver value and stand out with customers. You are collaborative and work well with your peers in product teams, engineers and GTM team. You are humble and have a growth mindset, with a willingness to learn new skills and methodologies and bring best practices into our business. You have excellent written and spoken English. Ideal Qualifications (but not required) You have 3-5 years of experience as a Forward Deployed Engineer, Solution Engineer, Implementation Specialist or an equivalent position within a B2B SaaS company. You have experience in building AI applications. You have experience in applying and optimizing statistical and machine learning models to solve business problems. You have experience with at least one of the major cloud platforms (AWS, Azure, GCP). You are fluent in Spanish and/or Portuguese. What We Offer Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here. Make an impact and meaningfully shape an early-stage company. Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo. Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe. Receive a top-of-market equity and cash compensation package. Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes. Use the equipment of your choice including meaningful home office set-up. Our Stance We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply. We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears. About Us Taktile is building the world's leading software platform for running critical and highly-automated decisions. Our customers use our product to catch fraudsters, prevent money laundering, and expand access to credit for small businesses, among many other use cases. Taktile is already making millions of such decisions across the globe every day. Taktile is based in Berlin, London and New York City. It was founded by machine learning and data science veterans with extensive experience building and running production ML in financial services. Our team consists of engineers, entrepreneurs, and researchers with a diverse set of backgrounds. Some of us attended top universities such as Harvard, Oxford, and Stanford and some of us have no degree at all. We have accumulated extensive work experience at leading tech companies, startups, and the enterprise software sphere. Our backers include Y Combinator, Index Ventures, and stellar angels such as the founders of Looker, GitHub, Mulesoft, Datadog and UiPath.
FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity "Reporting directly to the regional head of Customer Success, the Customer Success Manager (CSM) plays a pivotal role supporting the post-sale customer lifecycle, developing outstanding customer relationships through the highest levels of on-going support. FICO seeks to maintain a lasting partnership with all our customers. We believe that real success is an ongoing, two-way engagement focused on setting and reaching goals. Working in close collaboration with our Key Account Managers and Solution Success Managers, you'll understand and articulate how our services support the achievement of the Customers' strategic business goals and continuously check against the Customer's benefit and value realization KPI's. Engaging from project initiation, transition from implementation through to full BAU and ongoing expansion to support our clients drive towards self-sufficiency. Our CSM's focus on customer experience and are the voice of our clients to ensure our Customers remain FICO Advocates." - Customer Success, Director What You Will Contribute Nurture and expand relationships with key customer stakeholders to enable clear understanding of customer priorities. Work with the Sales, Pre-Sales and Delivery Teams to facilitate a seamless Customer on-boarding process, ensuring a smooth 'go live' and high levels of customer satisfaction. Work closely with cross-functional teams to create strategies for customer success, aligning efforts with the company's broader goals to grow our direct customer base over the next few years. Monitor and drive adoption of FICO services within assigned accounts to ensure value realization is achieved. Support the Key Account Managers with customer renewals, in alignment with the account strategy and growth potential. Develop and implement the right engagement model across levels and business areas with the Customer, establishing the right internal FICO team to strengthen that engagement. Work collaboratively with the Marketing team to build Customer testimonials, referrals and attendance at FICO Events. Work closely with the Platform-Solution Success Managers, promote the Company's services (enhancements / updates / new initiatives / maintenance) by leveraging the client relationships you have created and nurtured. Identify potential issues and engage the wider business to take timely and effective action to resolve them. What We Are Seeking Customer-centric with a passion for helping customers succeed and a knack for identifying ways to enhance their experience and maximize value from products. Proven experience in account management or Platform/Software as a Service. Experience working within strategic complex clients, and stakeholder management from C-Suite down. The ability to understand client's objectives, support and guide their thought process to identify success criteria and operating model. Creative thinker with the ability to troubleshoot effectively and quickly with examples of forward-thinking. Adaptable and comfortable collaborating across various teams to manage competing priorities. Foster a culture of accountability and build cross-functional partnerships to drive success. Abilitytoinstillconfidenceand beseenasatrustedadvisor to effectively build and maintain relationships Organized and methodical with excellent follow-up to ensure client expectations and deadlines are met. Our Offer to You An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognised for doing so An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. Why Make a Move to FICO? At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today - Big Data analytics. You'll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide: • Credit Scoring - FICO Scores are used by 90 of the top 100 US lenders. • Fraud Detection and Security - 4 billion payment cards globally are protected by FICO fraud systems. • Lending - 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICO's solutions, placing us among the world's top 100 software companies by revenue. We help many of the world's largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people - just like you - who thrive on the collaboration and innovation that's nurtured by a diverse and inclusive environment. We'll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we're proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don't meet all stated qualifications. While our qualifications are clearly related to role success, each candidate's profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to theFICO Privacy policy at
Jul 18, 2025
Full time
FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity "Reporting directly to the regional head of Customer Success, the Customer Success Manager (CSM) plays a pivotal role supporting the post-sale customer lifecycle, developing outstanding customer relationships through the highest levels of on-going support. FICO seeks to maintain a lasting partnership with all our customers. We believe that real success is an ongoing, two-way engagement focused on setting and reaching goals. Working in close collaboration with our Key Account Managers and Solution Success Managers, you'll understand and articulate how our services support the achievement of the Customers' strategic business goals and continuously check against the Customer's benefit and value realization KPI's. Engaging from project initiation, transition from implementation through to full BAU and ongoing expansion to support our clients drive towards self-sufficiency. Our CSM's focus on customer experience and are the voice of our clients to ensure our Customers remain FICO Advocates." - Customer Success, Director What You Will Contribute Nurture and expand relationships with key customer stakeholders to enable clear understanding of customer priorities. Work with the Sales, Pre-Sales and Delivery Teams to facilitate a seamless Customer on-boarding process, ensuring a smooth 'go live' and high levels of customer satisfaction. Work closely with cross-functional teams to create strategies for customer success, aligning efforts with the company's broader goals to grow our direct customer base over the next few years. Monitor and drive adoption of FICO services within assigned accounts to ensure value realization is achieved. Support the Key Account Managers with customer renewals, in alignment with the account strategy and growth potential. Develop and implement the right engagement model across levels and business areas with the Customer, establishing the right internal FICO team to strengthen that engagement. Work collaboratively with the Marketing team to build Customer testimonials, referrals and attendance at FICO Events. Work closely with the Platform-Solution Success Managers, promote the Company's services (enhancements / updates / new initiatives / maintenance) by leveraging the client relationships you have created and nurtured. Identify potential issues and engage the wider business to take timely and effective action to resolve them. What We Are Seeking Customer-centric with a passion for helping customers succeed and a knack for identifying ways to enhance their experience and maximize value from products. Proven experience in account management or Platform/Software as a Service. Experience working within strategic complex clients, and stakeholder management from C-Suite down. The ability to understand client's objectives, support and guide their thought process to identify success criteria and operating model. Creative thinker with the ability to troubleshoot effectively and quickly with examples of forward-thinking. Adaptable and comfortable collaborating across various teams to manage competing priorities. Foster a culture of accountability and build cross-functional partnerships to drive success. Abilitytoinstillconfidenceand beseenasatrustedadvisor to effectively build and maintain relationships Organized and methodical with excellent follow-up to ensure client expectations and deadlines are met. Our Offer to You An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognised for doing so An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. Why Make a Move to FICO? At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today - Big Data analytics. You'll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide: • Credit Scoring - FICO Scores are used by 90 of the top 100 US lenders. • Fraud Detection and Security - 4 billion payment cards globally are protected by FICO fraud systems. • Lending - 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICO's solutions, placing us among the world's top 100 software companies by revenue. We help many of the world's largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people - just like you - who thrive on the collaboration and innovation that's nurtured by a diverse and inclusive environment. We'll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we're proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don't meet all stated qualifications. While our qualifications are clearly related to role success, each candidate's profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to theFICO Privacy policy at
Role Introduction Join our team, where our customers and cloud technology are at the core of everything we do. As a Professional Services Azure Architect, you will play an important role in guiding customers on their cloud journey, from architectural design, delivery, and operational support. You will be a trusted expert, providing best practice guidance on technical architecture, cost optimization, security, and governance principles. What You Will Do Collaborate with the pre-sales team on Azure opportunities. Guide customers through their journey with OneAdvanced, from understanding technical/non-technical requirements to delivery and operational support. Architect and migrate customer infrastructure to Microsoft Azure. Design and deploy secure, best practice-compliant technical solutions that align with the customer's overall IT strategy. Serve as a Cloud Advisor for OneAdvanced customers, optimizing costs, performance, and advising on security best practices while achieving operational excellence. Implement and manage Azure solutions with a focus on automation and DevOps practices. Work with customer and OneAdvanced operational teams to design and deploy robust cloud environments. Demonstrate commercial acumen, understanding the financial aspects of Azure. Maintain strong attention to detail and a proactive approach. Act as an ambassador for OneAdvanced, building trust within the customer environment. Proven experience (ideally 5+ years) in migrating customers to Microsoft Azure. Deep understanding of DevOps practices and cloud networking. What You Will Have Proficiency in core Azure services such as Azure Virtual Machines, Azure App Services, Azure SQL Database, and Azure Functions. Expertise in cloud architecture, including designing and implementing public and private cloud solutions. Strong data management skills, including data storage solutions, data migration, and database management using Azure. Familiarity with Azure DevOps for CI/CD pipelines, automation, and collaboration. Proficiency in scripting languages like PowerShell or Python for automating tasks and managing Azure resources. In-depth knowledge of Azure networking components, including hub & spoke topology, vWAN, and Azure Firewall. Experience in designing and implementing Azure resources with a zero-trust approach, enforcing least-privilege access principles, and assuming breach to limit risk. Comfortable with creating and maintaining architectural documentation including LLD/HLDs. Knowledge of Azure AI services and tools, such as Azure Machine Learning and Azure AI Studio. The ability to lead technical projects and work with other technical teams to deliver to project closure. Strong problem-solving abilities and effective troubleshooting skills. Excellent verbal and written communication skills to convey technical concepts to non-technical stakeholders. (Big Picture) mindset, working with customers to transform their infrastructure. Technical experience in: Cloud Migrations, Infrastructure as Code (ideally Terraform), CI/CD pipelines, DevOps automation, Azure Networking, Azure Identity, Azure Virtual Desktop, Cloud-native architecture (containers, serverless, and other services), Hybrid Cloud environments. Qualifications (AZ-104) Microsoft Azure Administrator (AZ-305) Microsoft Certified: Azure Solutions Architect Expert (AZ-500) Microsoft Certified: Azure Security Engineer Associate - Desirable (AZ-700) Microsoft Certified: Azure Network Engineer Associate - Desirable (AZ-140) Microsoft Certified: Azure Virtual Desktop Specialty - Desirable What We Do For You Wellbeing focused - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral. Annual Leave - 25 days of annual leave, plus public holidays and the ability to buy additional days. Employee Assistance Programme - Free advice, support, and confidential counselling available 24/7 through Care First. Endometriosis Friendly Employer - We are committed to developing an environment that supports those with endometriosis. Personal Growth - We're dedicated to enabling your personal and professional development. Development Programmes - From Future Managers to Leadership Training, designed to help you grow. Performance Bonus - Our Group-wide bonus scheme rewards your success. Financial wellbeing - Supporting your financial health with schemes like: Pension Scheme - 5% matched contribution with Scottish Widows. Income protection insurance - Support when you need it most. Discounted Parking - Partnered with QPark for discounted season tickets. Recognition - We celebrate and reward excellent work through our platform for real-time feedback and goal setting. Making a Difference - Opportunities to support causes you care about: MatchIt! - Fundraise and get matched funding. Volunteering Time - Use your leave to volunteer. Pennies from Heaven - Donate your small change to charity. Who We Are OneAdvanced is one of the UK's largest providers of business software and services, supporting over 20,000 customers globally with an annual turnover of £330M+. We support critical sectors across the UK, including education, legal, and government services. We invest in our people, fostering a diverse, inclusive, and engaging work environment that empowers growth and talent development. To learn more about working at OneAdvanced, please click here.
Jul 18, 2025
Full time
Role Introduction Join our team, where our customers and cloud technology are at the core of everything we do. As a Professional Services Azure Architect, you will play an important role in guiding customers on their cloud journey, from architectural design, delivery, and operational support. You will be a trusted expert, providing best practice guidance on technical architecture, cost optimization, security, and governance principles. What You Will Do Collaborate with the pre-sales team on Azure opportunities. Guide customers through their journey with OneAdvanced, from understanding technical/non-technical requirements to delivery and operational support. Architect and migrate customer infrastructure to Microsoft Azure. Design and deploy secure, best practice-compliant technical solutions that align with the customer's overall IT strategy. Serve as a Cloud Advisor for OneAdvanced customers, optimizing costs, performance, and advising on security best practices while achieving operational excellence. Implement and manage Azure solutions with a focus on automation and DevOps practices. Work with customer and OneAdvanced operational teams to design and deploy robust cloud environments. Demonstrate commercial acumen, understanding the financial aspects of Azure. Maintain strong attention to detail and a proactive approach. Act as an ambassador for OneAdvanced, building trust within the customer environment. Proven experience (ideally 5+ years) in migrating customers to Microsoft Azure. Deep understanding of DevOps practices and cloud networking. What You Will Have Proficiency in core Azure services such as Azure Virtual Machines, Azure App Services, Azure SQL Database, and Azure Functions. Expertise in cloud architecture, including designing and implementing public and private cloud solutions. Strong data management skills, including data storage solutions, data migration, and database management using Azure. Familiarity with Azure DevOps for CI/CD pipelines, automation, and collaboration. Proficiency in scripting languages like PowerShell or Python for automating tasks and managing Azure resources. In-depth knowledge of Azure networking components, including hub & spoke topology, vWAN, and Azure Firewall. Experience in designing and implementing Azure resources with a zero-trust approach, enforcing least-privilege access principles, and assuming breach to limit risk. Comfortable with creating and maintaining architectural documentation including LLD/HLDs. Knowledge of Azure AI services and tools, such as Azure Machine Learning and Azure AI Studio. The ability to lead technical projects and work with other technical teams to deliver to project closure. Strong problem-solving abilities and effective troubleshooting skills. Excellent verbal and written communication skills to convey technical concepts to non-technical stakeholders. (Big Picture) mindset, working with customers to transform their infrastructure. Technical experience in: Cloud Migrations, Infrastructure as Code (ideally Terraform), CI/CD pipelines, DevOps automation, Azure Networking, Azure Identity, Azure Virtual Desktop, Cloud-native architecture (containers, serverless, and other services), Hybrid Cloud environments. Qualifications (AZ-104) Microsoft Azure Administrator (AZ-305) Microsoft Certified: Azure Solutions Architect Expert (AZ-500) Microsoft Certified: Azure Security Engineer Associate - Desirable (AZ-700) Microsoft Certified: Azure Network Engineer Associate - Desirable (AZ-140) Microsoft Certified: Azure Virtual Desktop Specialty - Desirable What We Do For You Wellbeing focused - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral. Annual Leave - 25 days of annual leave, plus public holidays and the ability to buy additional days. Employee Assistance Programme - Free advice, support, and confidential counselling available 24/7 through Care First. Endometriosis Friendly Employer - We are committed to developing an environment that supports those with endometriosis. Personal Growth - We're dedicated to enabling your personal and professional development. Development Programmes - From Future Managers to Leadership Training, designed to help you grow. Performance Bonus - Our Group-wide bonus scheme rewards your success. Financial wellbeing - Supporting your financial health with schemes like: Pension Scheme - 5% matched contribution with Scottish Widows. Income protection insurance - Support when you need it most. Discounted Parking - Partnered with QPark for discounted season tickets. Recognition - We celebrate and reward excellent work through our platform for real-time feedback and goal setting. Making a Difference - Opportunities to support causes you care about: MatchIt! - Fundraise and get matched funding. Volunteering Time - Use your leave to volunteer. Pennies from Heaven - Donate your small change to charity. Who We Are OneAdvanced is one of the UK's largest providers of business software and services, supporting over 20,000 customers globally with an annual turnover of £330M+. We support critical sectors across the UK, including education, legal, and government services. We invest in our people, fostering a diverse, inclusive, and engaging work environment that empowers growth and talent development. To learn more about working at OneAdvanced, please click here.
About The Role Taktile is a high-growth, post product-market-fit start-up, on a fast trajectory to becoming market leader in the field of automated decisioning. We are looking for a Lead Forward Deployed Engineer to help us transform how our customers make critical business decisions by onboarding them onto Taktile and ensuring they get real value from our platform. Acting as a trusted advisor, you'll support customers in reaching their goals and maximizing Taktile's impact. If you're passionate about tech and AI, and have extensive experience with Python, SQL, and REST APIs, you'll thrive here. This role is also open to fresh graduates. What You'll do as Lead Forward Deployed Engineer Lead strategic Taktile deployments in production, owning technical delivery across multiple projects from scoping to stable production. Apply technical expertise, problem-solving skills and creativity to help organizations address real-world challenges. Your day could include designing solution architectures, developing decision logic or AI agents, or aligning with key customer stakeholders-all while ensuring an outstanding experience and rapid time to value for Taktile's customers. Effectively scope work, sequence delivery, and proactively remove blockers. You are making thoughtful trade-offs between scope, speed, and quality to ensure successful and timely project delivery. Partner with Taktile's product management team to turn your understanding of customer needs into actionable product insights, directly influencing the evolution of Taktile's product roadmap. You play a key role in scaling the forward deployed engineering function by creating reusable resources, best practices, and tools that share your expertise and drive organizational growth You actively coach and mentor junior Forward Deployed Engineers, supporting their development and success. About You You bring 6+ years of engineering or technical deployment experience that includes customer-facing work. You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science You can write and review production-grade code using Python and SQL. You possess a strong understanding of REST APIs. You excel at breaking down complex problems and making quick, well-informed decisions even under pressure. You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges. You are creative and proactive, always seeking new ways to deliver value and stand out with customers. You are collaborative and work well with your peers in product teams, engineers and GTM team. You are humble and have a growth mindset, with a willingness to learn new skills and methodologies and bring best practices into our business. You have excellent written and spoken English. Ideal Qualifications (but not required) You have 6+ years of experience as a Forward Deployed Engineer, Solution Engineer, Implementation Specialist or an equivalent position within a B2B SaaS company. You have experience in building AI applications. You have experience in applying and optimizing statistical and machine learning models to solve business problems. You have experience with at least one of the major cloud platforms (AWS, Azure, GCP). You are fluent in Spanish and/or Portuguese. What We Offer Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here. Make an impact and meaningfully shape an early-stage company. Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo. Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe. Receive a top-of-market equity and cash compensation package. Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes. Use the equipment of your choice including meaningful home office set-up. Our Stance We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply. We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears. About Us Taktile is building the world's leading software platform for running critical and highly-automated decisions. Our customers use our product to catch fraudsters, prevent money laundering, and expand access to credit for small businesses, among many other use cases. Taktile is already making millions of such decisions across the globe every day. Taktile is based in Berlin, London and New York City. It was founded by machine learning and data science veterans with extensive experience building and running production ML in financial services. Our team consists of engineers, entrepreneurs, and researchers with a diverse set of backgrounds. Some of us attended top universities such as Harvard, Oxford, and Stanford and some of us have no degree at all. We have accumulated extensive work experience at leading tech companies, startups, and the enterprise software sphere. Our backers include Y Combinator, Index Ventures, and stellar angels such as the founders of Looker, GitHub, Mulesoft, Datadog and UiPath.
Jul 18, 2025
Full time
About The Role Taktile is a high-growth, post product-market-fit start-up, on a fast trajectory to becoming market leader in the field of automated decisioning. We are looking for a Lead Forward Deployed Engineer to help us transform how our customers make critical business decisions by onboarding them onto Taktile and ensuring they get real value from our platform. Acting as a trusted advisor, you'll support customers in reaching their goals and maximizing Taktile's impact. If you're passionate about tech and AI, and have extensive experience with Python, SQL, and REST APIs, you'll thrive here. This role is also open to fresh graduates. What You'll do as Lead Forward Deployed Engineer Lead strategic Taktile deployments in production, owning technical delivery across multiple projects from scoping to stable production. Apply technical expertise, problem-solving skills and creativity to help organizations address real-world challenges. Your day could include designing solution architectures, developing decision logic or AI agents, or aligning with key customer stakeholders-all while ensuring an outstanding experience and rapid time to value for Taktile's customers. Effectively scope work, sequence delivery, and proactively remove blockers. You are making thoughtful trade-offs between scope, speed, and quality to ensure successful and timely project delivery. Partner with Taktile's product management team to turn your understanding of customer needs into actionable product insights, directly influencing the evolution of Taktile's product roadmap. You play a key role in scaling the forward deployed engineering function by creating reusable resources, best practices, and tools that share your expertise and drive organizational growth You actively coach and mentor junior Forward Deployed Engineers, supporting their development and success. About You You bring 6+ years of engineering or technical deployment experience that includes customer-facing work. You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science You can write and review production-grade code using Python and SQL. You possess a strong understanding of REST APIs. You excel at breaking down complex problems and making quick, well-informed decisions even under pressure. You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges. You are creative and proactive, always seeking new ways to deliver value and stand out with customers. You are collaborative and work well with your peers in product teams, engineers and GTM team. You are humble and have a growth mindset, with a willingness to learn new skills and methodologies and bring best practices into our business. You have excellent written and spoken English. Ideal Qualifications (but not required) You have 6+ years of experience as a Forward Deployed Engineer, Solution Engineer, Implementation Specialist or an equivalent position within a B2B SaaS company. You have experience in building AI applications. You have experience in applying and optimizing statistical and machine learning models to solve business problems. You have experience with at least one of the major cloud platforms (AWS, Azure, GCP). You are fluent in Spanish and/or Portuguese. What We Offer Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here. Make an impact and meaningfully shape an early-stage company. Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo. Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe. Receive a top-of-market equity and cash compensation package. Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes. Use the equipment of your choice including meaningful home office set-up. Our Stance We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply. We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears. About Us Taktile is building the world's leading software platform for running critical and highly-automated decisions. Our customers use our product to catch fraudsters, prevent money laundering, and expand access to credit for small businesses, among many other use cases. Taktile is already making millions of such decisions across the globe every day. Taktile is based in Berlin, London and New York City. It was founded by machine learning and data science veterans with extensive experience building and running production ML in financial services. Our team consists of engineers, entrepreneurs, and researchers with a diverse set of backgrounds. Some of us attended top universities such as Harvard, Oxford, and Stanford and some of us have no degree at all. We have accumulated extensive work experience at leading tech companies, startups, and the enterprise software sphere. Our backers include Y Combinator, Index Ventures, and stellar angels such as the founders of Looker, GitHub, Mulesoft, Datadog and UiPath.
Job Description: Subject to the successful closing of the transaction with Spirit, after obtaining relevant regulatory approvals Role: Infrastructure Customer Reliability Engineer Description: Are you passionate about IT, experienced in IT Technical Services techniques and convinced by the business added value of digitalization? One key component of this Digital Transformation is the implementation of solutions to enable the data-value chain in Airbus and its Division and to make the best use of Data in Airbus, whether to optimize our business processes , become more agile and realize new growth opportunities, business values via data monetization Your Role: Airbus IM Infrastructure and Platforms delivers Airbus internal and external Business infrastructure Backbone to design, operate and run any Business Applications (On prem, Hybrid or Cloud based). Sustaining such business requests, we as IM pillar delivers : Design, Deploy and Operate Application platforms environment. Within IM, DICA/E is the key partner/focal point to deliver and operate IM Technical Services for business application teams in close collaboration, sustaining AIRBUS activities and enabling Digital transformation. Airbus business is expecting speed, agility and flexibility from IT Technical Services and Solutions and us as DIR is supporting and contributing to this culture change and new ways of working. The job holder will have the opportunity to work with all AIRBUS organizations to support the team in delivering and sustaining IT solutions, involving different P roduct and S ervice L ines teams (also called PSL) as well as the Digital Workplace (DW) teams, Security (DS) We as CRE - Infrastructure Customer Reliability Engineer - are the focal point and key partner for Business & IM applications teams to Advise, Design, Deliver and Operate best fit and innovative IT solutions to host applications sustaining AIRBUS activities and enabling Digital transformation. Our multidisciplinary teams mainly based throughout Europe work in close relation with all the Infrastructure & Platforms PSLs and have no dogmatic approach: we size the solution and our services to the customer's needs ensuring full alignment with AIRBUS and IM strategy and standards (security, data mgt, etc.). We provide the following services: Demand management for IM products including advisory boards for Hosting solutions Complex infra projects lead and support IT architecture services IT technology expertise through a CoC E2E infrastructure integration and operation for applications Responsibilities: Managing the overall Projects Contribution. CRE along with Architects must be able to provide an estimation of Infra costs. Proactive in business needs capturing, challenge and providing inputs for formalization into infrastructure features / solution catalogue and standard Write / Update Projects delivery follow-up (Cost / Planning /Risk / Opportunities) Raise and maintain the awareness and knowledge of CRE community and related methods based on best practices and proven methodology Run E2E application portfolio coverage : from Design to Operate inc. application evolution Some primary functions are to investigate and analyse various behaviours of applications portfolio, propose improvement process/ work around methods for an optimized infrastructure solution on the application. Identify, assess risks and opportunities in your area of duty. Identifies and prioritizes events that might negatively/positively affect the programme / process/ function objectives and categorizes them. Performing End to End testing on applications in the portfolio and identifying/analysing the errors. Ability to work in a collaborative environment. Prepare an infrastructure solution proposal for the Business. Support the application performance improvement initiatives. Qualification & Experience: We seek out curious minds. We value attention to detail, and we care deeply about outcomes. We are looking for passionate people, eager to learn, willing to share, establishing innovative ways of working and influencing culture change. Are you ready to share this exciting challenge with us? Educated to a degree level (or equivalent) in engineering or IT Experience working in a similar role within a manufacturing environment Working experience in IS/IT operations and/or IS/IT project management Proven experience in AOP management Experience in subcontracting/supplier management Proven experience in driving process improvement Ability to handle constantly changing priorities in an agile and flexible manner Very strong customer orientation Proven experience in communication and stakeholders management (incl. customer expectations) Proven experience in a transnational team and environment incl. transnational operational management Strong desire to constantly learn and improve, personally and with the team Proficient in English both spoken and written Knowledge of IT processes (incl. ITIL), methods and tools (e.g. ITSM) is a plus This job requires from the post holder constant awareness of the compliance risks we face in day-to-day responsibilities. The post holder is required to demonstrate continuous commitment to act with integrity with colleagues, communities, business partners and suppliers as a foundation for the Company's success and sustainable growth. The commitment to integrity is supported by the post holder's adherence to all internal policies and procedures that govern business activities. Compliance with these policies will also protect Airbus reputation and brand, some of our most strategic and important assets. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Operations SAS Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Jul 18, 2025
Full time
Job Description: Subject to the successful closing of the transaction with Spirit, after obtaining relevant regulatory approvals Role: Infrastructure Customer Reliability Engineer Description: Are you passionate about IT, experienced in IT Technical Services techniques and convinced by the business added value of digitalization? One key component of this Digital Transformation is the implementation of solutions to enable the data-value chain in Airbus and its Division and to make the best use of Data in Airbus, whether to optimize our business processes , become more agile and realize new growth opportunities, business values via data monetization Your Role: Airbus IM Infrastructure and Platforms delivers Airbus internal and external Business infrastructure Backbone to design, operate and run any Business Applications (On prem, Hybrid or Cloud based). Sustaining such business requests, we as IM pillar delivers : Design, Deploy and Operate Application platforms environment. Within IM, DICA/E is the key partner/focal point to deliver and operate IM Technical Services for business application teams in close collaboration, sustaining AIRBUS activities and enabling Digital transformation. Airbus business is expecting speed, agility and flexibility from IT Technical Services and Solutions and us as DIR is supporting and contributing to this culture change and new ways of working. The job holder will have the opportunity to work with all AIRBUS organizations to support the team in delivering and sustaining IT solutions, involving different P roduct and S ervice L ines teams (also called PSL) as well as the Digital Workplace (DW) teams, Security (DS) We as CRE - Infrastructure Customer Reliability Engineer - are the focal point and key partner for Business & IM applications teams to Advise, Design, Deliver and Operate best fit and innovative IT solutions to host applications sustaining AIRBUS activities and enabling Digital transformation. Our multidisciplinary teams mainly based throughout Europe work in close relation with all the Infrastructure & Platforms PSLs and have no dogmatic approach: we size the solution and our services to the customer's needs ensuring full alignment with AIRBUS and IM strategy and standards (security, data mgt, etc.). We provide the following services: Demand management for IM products including advisory boards for Hosting solutions Complex infra projects lead and support IT architecture services IT technology expertise through a CoC E2E infrastructure integration and operation for applications Responsibilities: Managing the overall Projects Contribution. CRE along with Architects must be able to provide an estimation of Infra costs. Proactive in business needs capturing, challenge and providing inputs for formalization into infrastructure features / solution catalogue and standard Write / Update Projects delivery follow-up (Cost / Planning /Risk / Opportunities) Raise and maintain the awareness and knowledge of CRE community and related methods based on best practices and proven methodology Run E2E application portfolio coverage : from Design to Operate inc. application evolution Some primary functions are to investigate and analyse various behaviours of applications portfolio, propose improvement process/ work around methods for an optimized infrastructure solution on the application. Identify, assess risks and opportunities in your area of duty. Identifies and prioritizes events that might negatively/positively affect the programme / process/ function objectives and categorizes them. Performing End to End testing on applications in the portfolio and identifying/analysing the errors. Ability to work in a collaborative environment. Prepare an infrastructure solution proposal for the Business. Support the application performance improvement initiatives. Qualification & Experience: We seek out curious minds. We value attention to detail, and we care deeply about outcomes. We are looking for passionate people, eager to learn, willing to share, establishing innovative ways of working and influencing culture change. Are you ready to share this exciting challenge with us? Educated to a degree level (or equivalent) in engineering or IT Experience working in a similar role within a manufacturing environment Working experience in IS/IT operations and/or IS/IT project management Proven experience in AOP management Experience in subcontracting/supplier management Proven experience in driving process improvement Ability to handle constantly changing priorities in an agile and flexible manner Very strong customer orientation Proven experience in communication and stakeholders management (incl. customer expectations) Proven experience in a transnational team and environment incl. transnational operational management Strong desire to constantly learn and improve, personally and with the team Proficient in English both spoken and written Knowledge of IT processes (incl. ITIL), methods and tools (e.g. ITSM) is a plus This job requires from the post holder constant awareness of the compliance risks we face in day-to-day responsibilities. The post holder is required to demonstrate continuous commitment to act with integrity with colleagues, communities, business partners and suppliers as a foundation for the Company's success and sustainable growth. The commitment to integrity is supported by the post holder's adherence to all internal policies and procedures that govern business activities. Compliance with these policies will also protect Airbus reputation and brand, some of our most strategic and important assets. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Operations SAS Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Category Development Manager page is loaded Category Development Manager Apply locations Chiswick Park time type Full time posted on Posted 30+ Days Ago job requisition id JR25453 Want to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you. As proud bakers and chocolatiers and custodians of iconic global brands, we don't compromise on the quality of ingredients in our products or on the people we hire. We are looking for entrepreneurial spirits who share our passion for bringing happiness to our consumers and who embody our Winning Traits. To succeed at pladis you need to be purpose-led , resilient and positive to succeed here because we expect pace and agility , we insist on collaboration and demand accountability. If that is your thing, then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impact Click "Apply" to get started. What will this role achieve? The role of the pladis Category Management team is to help our retail customers and so pladis to grow sales of snacking products through the provision of industry-leading shopper, retailer and market insights. These enable robust decision making on product ranges, merchandising, business planning and promotions. We work directly with customers externally, as well as providing mentorship internally to ensure alignment of our business goals with the category needs of our customers. Our success has been recognised with a Top 3 ranking in the Impulse Advantage Survey! Reporting into the Snr Category Manager, this category development manager is accountable for providing category leadership and developing and implementing plans that deliver category growth specifically for Savoury & Seasonal for Tesco , developing a working relationship with Buying teams with a view to becoming the go-to category partner of choice for the optimisation of range, distribution, space, location, promotions and availability of these categories, which will ultimately also help grow pladis' business in these areas. This is an ideal stepping stone to promotion into a full Top 5 category manager role! What will be your key deliverables? CUSTOMER RELATIONSHIPS: Build an ongoing relationship with the Buyers, as well as the category planning manager and so broaden engagement and make themselves the go-to person for category advice & range reviews/seasonal plans, through developing a detailed understanding of key contacts, their strategy, goals and calendar and using this understanding to proactively find opportunities of benefit to the Category. Build and agree a customer contact strategy that ensures regular provision of insights, leadership of range reviews & merchandising CATEGORY GROWTH PLANS: In conjunction with the Category Controller/ Category Manager, and in line with the overall application of the vision of category growth for the focus categories & customer, build a Category Growth plan for Biscuits that identifies new ways to unlock consumption and purchase for Tesco Savoury & Seasonal categories. Optimally implement the plan with the appropriate retailer teams; bringing it to life in a simple and compelling way that encourages the focus customer(s) to see the growth potential of the categories in which we operate, makes it clear what they need to do to unlock the value and reinforces pladis as the category advisor to achieve growth CATEGORY FUNDAMENTALS: Develop and implement differentiated strategies and tactics for focus categories & customer(s) that improve range, distribution, location, availability, promotions and space (Macro, primary and secondary) for the Category; making the biscuits' category easier and more enjoyable to shop. Objectively evaluate Category performance in the focus customer(s), identifying risks or opportunities and proactively communicating suggested course correction. Ensure that range reviews & ranging window opportunities are maximised by highlighting opportunities & risks, agree & track progress v agreed metrics. INSIGHTS TO ACTIONS, ANALYSIS AND REPORTING: Optimally interpret all available industry, category, customer and shopper data turning it into useful insights that are communicated regularly to focus customer(s) and, where appropriate, any specific findings for the pladis organisation e.g HFSS regulations, Category health checks, promotional analysis and category fundamentals. CONTINUOUS IMPROVEMENT: Adopt the spirit of continuous improvement and share the best ways of working on an ongoing basis via relevant team forums. Look to improve our quality of insight & customer service BRAND CHAMPION: Be the go-to person who sets up and ensures delivery of seasonal tracking for Seasonal Biscuits, reporting & customer engagement throughout the seasonal periods and that post-season customer wash-ups are of the highest possible quality in terms of insights & recommendations Bring your experience. Essential Proven experience & understanding of category management Understanding of the UK retail market Desire to engage with customer contacts Strong communication skills with the ability to influence at all levels. Strong numeric and literacy skills Excellent problem solving, data analysis and interpretation skills. . Desirable Tesco experience What will the interview process be? 1st stage interview - 45 minutes competency-based interview based on our company values and your experiences. 2nd stage interview - 60 minutes - a technical interview to understand your skill set/case study or presentation interview. pladis does also use both Psychometric and Aptitude tests to support our processes so you may be asked to complete these as part of your process. Some processes may differ, but we will keep you updated! What does pladis offer you? Annual Incentive Plan (AIP)- this is the business's annual bonus scheme. Opportunity to self-enrol into Health Cash Plan Private medical Insurance Stakeholder Pension Scheme Life Assurance Cover upon enrolment to Stakeholder Pension Scheme 25 days + bank holidays Holiday Enhancement Scheme 1 Volunteering Day per year Cycle to work scheme. Discounted gym membership - Carlisle and Chiswick only Discount and Cashback Scheme - make your everyday spending work hard for you on major high street brands, supermarkets and services Access to Employee Assistance Programme Financial Wellbeing Support Access to great training and development opportunities Our Values Purpose led - We're energised and guided by our purpose to bring happiness with every bite Agile - We're ever evolving, we never stand still, always improving for our customers and our consumers. Positive - We're highly motivated optimistic, courageous, and we inspire each other to be better Resilient - We're persistent in the face of setbacks, quick to adapt, learn and move forward Collaborative - We gain strength from operating as one pladis, winning and succeeding together. Best mix of ingredients pladis is an equal opportunities employer, like every great recipe we're a thoughtful mix. A happy and inclusive place to work that's as diverse as our consumers and the communities we support, live and work in, all around the world. Where every voice is heard, and difference is celebrated. Where fresh perspectives and new ideas help us grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform key job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. pladis is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law. We operate a strict Preferred Supplier List. If you are a recruitment agency and wish to submit candidate to be considered for this vacancy, you must have agreed to, and signed, our terms of business. We will not accept CVs from any other sources other than those currently on our PSL. We will not pay a fee for any candidate that has not been represented by a provider on our PSL.
Jul 18, 2025
Full time
Category Development Manager page is loaded Category Development Manager Apply locations Chiswick Park time type Full time posted on Posted 30+ Days Ago job requisition id JR25453 Want to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you. As proud bakers and chocolatiers and custodians of iconic global brands, we don't compromise on the quality of ingredients in our products or on the people we hire. We are looking for entrepreneurial spirits who share our passion for bringing happiness to our consumers and who embody our Winning Traits. To succeed at pladis you need to be purpose-led , resilient and positive to succeed here because we expect pace and agility , we insist on collaboration and demand accountability. If that is your thing, then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impact Click "Apply" to get started. What will this role achieve? The role of the pladis Category Management team is to help our retail customers and so pladis to grow sales of snacking products through the provision of industry-leading shopper, retailer and market insights. These enable robust decision making on product ranges, merchandising, business planning and promotions. We work directly with customers externally, as well as providing mentorship internally to ensure alignment of our business goals with the category needs of our customers. Our success has been recognised with a Top 3 ranking in the Impulse Advantage Survey! Reporting into the Snr Category Manager, this category development manager is accountable for providing category leadership and developing and implementing plans that deliver category growth specifically for Savoury & Seasonal for Tesco , developing a working relationship with Buying teams with a view to becoming the go-to category partner of choice for the optimisation of range, distribution, space, location, promotions and availability of these categories, which will ultimately also help grow pladis' business in these areas. This is an ideal stepping stone to promotion into a full Top 5 category manager role! What will be your key deliverables? CUSTOMER RELATIONSHIPS: Build an ongoing relationship with the Buyers, as well as the category planning manager and so broaden engagement and make themselves the go-to person for category advice & range reviews/seasonal plans, through developing a detailed understanding of key contacts, their strategy, goals and calendar and using this understanding to proactively find opportunities of benefit to the Category. Build and agree a customer contact strategy that ensures regular provision of insights, leadership of range reviews & merchandising CATEGORY GROWTH PLANS: In conjunction with the Category Controller/ Category Manager, and in line with the overall application of the vision of category growth for the focus categories & customer, build a Category Growth plan for Biscuits that identifies new ways to unlock consumption and purchase for Tesco Savoury & Seasonal categories. Optimally implement the plan with the appropriate retailer teams; bringing it to life in a simple and compelling way that encourages the focus customer(s) to see the growth potential of the categories in which we operate, makes it clear what they need to do to unlock the value and reinforces pladis as the category advisor to achieve growth CATEGORY FUNDAMENTALS: Develop and implement differentiated strategies and tactics for focus categories & customer(s) that improve range, distribution, location, availability, promotions and space (Macro, primary and secondary) for the Category; making the biscuits' category easier and more enjoyable to shop. Objectively evaluate Category performance in the focus customer(s), identifying risks or opportunities and proactively communicating suggested course correction. Ensure that range reviews & ranging window opportunities are maximised by highlighting opportunities & risks, agree & track progress v agreed metrics. INSIGHTS TO ACTIONS, ANALYSIS AND REPORTING: Optimally interpret all available industry, category, customer and shopper data turning it into useful insights that are communicated regularly to focus customer(s) and, where appropriate, any specific findings for the pladis organisation e.g HFSS regulations, Category health checks, promotional analysis and category fundamentals. CONTINUOUS IMPROVEMENT: Adopt the spirit of continuous improvement and share the best ways of working on an ongoing basis via relevant team forums. Look to improve our quality of insight & customer service BRAND CHAMPION: Be the go-to person who sets up and ensures delivery of seasonal tracking for Seasonal Biscuits, reporting & customer engagement throughout the seasonal periods and that post-season customer wash-ups are of the highest possible quality in terms of insights & recommendations Bring your experience. Essential Proven experience & understanding of category management Understanding of the UK retail market Desire to engage with customer contacts Strong communication skills with the ability to influence at all levels. Strong numeric and literacy skills Excellent problem solving, data analysis and interpretation skills. . Desirable Tesco experience What will the interview process be? 1st stage interview - 45 minutes competency-based interview based on our company values and your experiences. 2nd stage interview - 60 minutes - a technical interview to understand your skill set/case study or presentation interview. pladis does also use both Psychometric and Aptitude tests to support our processes so you may be asked to complete these as part of your process. Some processes may differ, but we will keep you updated! What does pladis offer you? Annual Incentive Plan (AIP)- this is the business's annual bonus scheme. Opportunity to self-enrol into Health Cash Plan Private medical Insurance Stakeholder Pension Scheme Life Assurance Cover upon enrolment to Stakeholder Pension Scheme 25 days + bank holidays Holiday Enhancement Scheme 1 Volunteering Day per year Cycle to work scheme. Discounted gym membership - Carlisle and Chiswick only Discount and Cashback Scheme - make your everyday spending work hard for you on major high street brands, supermarkets and services Access to Employee Assistance Programme Financial Wellbeing Support Access to great training and development opportunities Our Values Purpose led - We're energised and guided by our purpose to bring happiness with every bite Agile - We're ever evolving, we never stand still, always improving for our customers and our consumers. Positive - We're highly motivated optimistic, courageous, and we inspire each other to be better Resilient - We're persistent in the face of setbacks, quick to adapt, learn and move forward Collaborative - We gain strength from operating as one pladis, winning and succeeding together. Best mix of ingredients pladis is an equal opportunities employer, like every great recipe we're a thoughtful mix. A happy and inclusive place to work that's as diverse as our consumers and the communities we support, live and work in, all around the world. Where every voice is heard, and difference is celebrated. Where fresh perspectives and new ideas help us grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform key job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. pladis is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law. We operate a strict Preferred Supplier List. If you are a recruitment agency and wish to submit candidate to be considered for this vacancy, you must have agreed to, and signed, our terms of business. We will not accept CVs from any other sources other than those currently on our PSL. We will not pay a fee for any candidate that has not been represented by a provider on our PSL.
£100k - £136k per annum About the role The Client Services team at Zero Hash acts as the customer's trusted advisor and partner, building and growing an ongoing healthy relationship with each customer. Team members are responsible for scoping out new opportunities, onboarding new business, managing customer relationships and upsells, customer experience, facilitating daily operations, and performing cross-collaborative tasks across the company. The team is currently split into seven verticals: Sales Engineering, Technical Account Management, Platform Compliance & Operations, Relationship Management, Settlement and Trading Operations, Technical Solution Engineers, and Customer Experience. Technical Account Management manages the post-sales technical engagement with the customer, leading all technical requirements and delivery of functionality for the initial phase, as well as maintaining the relationship with the platform for additional phases of their integration and expansion. The Technical Account Manager also works closely with the Relationship Management Team to roll out complex new use cases and new projects with existing customers. Successful candidates will be excited by the challenges of learning a highly technical product in an evolving regulatory environment, leading complex technical integrations, building relationships with customers, and driving real improvement in customer operations through our solutions. This role reports to the VP, Global Head of Technical Account Management. Responsibilities Work closely with customers to build and execute effective onboarding project plans for new integrations; monitor project timelines and ensure milestones are met Act as the liaison between customers and Zero Hash during the integration process to investigate and prioritize issues, remove project blockers, elicit feedback, and present customers with new opportunities Collaborate with Relationship Management to continue to focus on new opportunities to scale platforms, having an upsell mindset Consult regularly with customers to fully understand their needs and solve their pain points, building rapport with key stakeholders at all levels (including C-level) Monitor customer health to stay ahead of challenges and continually expand product adoption Build product expertise by engaging with the product, investigating technical concepts, and actively seeking deeper product understanding Work closely with the Product team to advocate for new feature requests and ensure customer feedback is incorporated into product roadmap planning Requirements 5+ years of experience in B2B SaaS as a technical account manager / technical project management / technical program management / technological consulting, specifically within client integrations with a software solution. Professional experience at a SaaS fintech company (e.g. banking-as-a-service, brokerage-as a service, payment-as-a-service business) Strong project management skills with experience leading multiple complex projects involving large, multi-layer teams with internal and external stakeholders Self-starter able to take on tasks with minimal oversight and guidance Excellent communication (written and verbal) and presentation skills, both internally and externally Ability to interact with enterprise customer teams at various levels of technical and non-technical depth Ability to clearly articulate technical topics to a non-technical audience Strategic thinker and ability to analyze client needs to drive additional value Collaborate with the relationship management team by identifying and driving cross-selling opportunities Becoming familiar with our offerings and staying apprised of the marketplace Drive a seamless client experience by working cross-functionally with sales, product, compliance, legal, and client service teams Manage customer relationships and escalations through a solution-oriented approach Maintain customer satisfaction by engaging appropriate stakeholders, removing roadblocks and advocating internally to drive product initiatives Hands-on technical troubleshooting experience via logs Experience with tools like Grafana, Splunk, Kibana, Quicksight, etc With hands-on experience with web APIs, you understand web architecture and how data passes between systems Experience using Postman / Testfully / APIDog / Postcode / etc to test and troubleshoot APIs Nice to have Hands-on experience with SQL, Javascript, Python, and/or Golang Flow creation with tools like LucidChart, Miro, Microsoft Visio, etc About the company Zero Hash is a trailblazing company that facilitates the storage of digital assets, on and off-chain settlement, and verifiable proof of assets for transactions. We're backed by Point72 Ventures, Bain Capital, NYCA Partners, DriveWealth, Struck Capital, TradeStation, and tastyworks. Our mission is to empower innovators by delivering access to the financial system 2.0. Zero Hash enables businesses to focus on building experiences and products. We empower companies to offer a suite of digital assets, provide the rails to the 2.0 payment processors, give platforms the ability to facilitate instantaneous cross-border payments, and eliminate complexity in moving assets for the world's largest liquidity providers. Benefits offered We believe that the best way to succeed is by having a happy, motivated, and healthy team. We offer the following benefits: Healthcare Insurance: Zero Hash covers roughly 100% of employee premiums Mental health and wellness program Equity ownership Vision Insurance Dental Insurance Maternity & Paternity leave Visa sponsorship 401k The Zero Hash Culture All employees at Zero Hash are guided by the following characteristics and core principles: Independence - an ability to work alone. There is no micromanaging here. Join Zero Hash, pitch ideas and shape the work you do. You will be given responsibility from day one. Vision - an ability to see the broader picture. We are innovating quickly and challenging the status quo. Seeing where we fit in is critical in making it a reality. Positivity - a good attitude and respect for others. We're teammates, not co-workers. Ambition - an ability and a passion for learning and getting things done. We will champion you, challenge you, and push you to achieve your best - and we expect the same in return. Empathy - an ability to understand the customer. We do not build products for industry, but with industry. Learn our markets and speak to our end-users. Adaptability - an ability to respond quickly. We are in a fast-paced industry and so we expect you to be creative when solving a new problem and comfortable under pressure. Apply Now
Jul 18, 2025
Full time
£100k - £136k per annum About the role The Client Services team at Zero Hash acts as the customer's trusted advisor and partner, building and growing an ongoing healthy relationship with each customer. Team members are responsible for scoping out new opportunities, onboarding new business, managing customer relationships and upsells, customer experience, facilitating daily operations, and performing cross-collaborative tasks across the company. The team is currently split into seven verticals: Sales Engineering, Technical Account Management, Platform Compliance & Operations, Relationship Management, Settlement and Trading Operations, Technical Solution Engineers, and Customer Experience. Technical Account Management manages the post-sales technical engagement with the customer, leading all technical requirements and delivery of functionality for the initial phase, as well as maintaining the relationship with the platform for additional phases of their integration and expansion. The Technical Account Manager also works closely with the Relationship Management Team to roll out complex new use cases and new projects with existing customers. Successful candidates will be excited by the challenges of learning a highly technical product in an evolving regulatory environment, leading complex technical integrations, building relationships with customers, and driving real improvement in customer operations through our solutions. This role reports to the VP, Global Head of Technical Account Management. Responsibilities Work closely with customers to build and execute effective onboarding project plans for new integrations; monitor project timelines and ensure milestones are met Act as the liaison between customers and Zero Hash during the integration process to investigate and prioritize issues, remove project blockers, elicit feedback, and present customers with new opportunities Collaborate with Relationship Management to continue to focus on new opportunities to scale platforms, having an upsell mindset Consult regularly with customers to fully understand their needs and solve their pain points, building rapport with key stakeholders at all levels (including C-level) Monitor customer health to stay ahead of challenges and continually expand product adoption Build product expertise by engaging with the product, investigating technical concepts, and actively seeking deeper product understanding Work closely with the Product team to advocate for new feature requests and ensure customer feedback is incorporated into product roadmap planning Requirements 5+ years of experience in B2B SaaS as a technical account manager / technical project management / technical program management / technological consulting, specifically within client integrations with a software solution. Professional experience at a SaaS fintech company (e.g. banking-as-a-service, brokerage-as a service, payment-as-a-service business) Strong project management skills with experience leading multiple complex projects involving large, multi-layer teams with internal and external stakeholders Self-starter able to take on tasks with minimal oversight and guidance Excellent communication (written and verbal) and presentation skills, both internally and externally Ability to interact with enterprise customer teams at various levels of technical and non-technical depth Ability to clearly articulate technical topics to a non-technical audience Strategic thinker and ability to analyze client needs to drive additional value Collaborate with the relationship management team by identifying and driving cross-selling opportunities Becoming familiar with our offerings and staying apprised of the marketplace Drive a seamless client experience by working cross-functionally with sales, product, compliance, legal, and client service teams Manage customer relationships and escalations through a solution-oriented approach Maintain customer satisfaction by engaging appropriate stakeholders, removing roadblocks and advocating internally to drive product initiatives Hands-on technical troubleshooting experience via logs Experience with tools like Grafana, Splunk, Kibana, Quicksight, etc With hands-on experience with web APIs, you understand web architecture and how data passes between systems Experience using Postman / Testfully / APIDog / Postcode / etc to test and troubleshoot APIs Nice to have Hands-on experience with SQL, Javascript, Python, and/or Golang Flow creation with tools like LucidChart, Miro, Microsoft Visio, etc About the company Zero Hash is a trailblazing company that facilitates the storage of digital assets, on and off-chain settlement, and verifiable proof of assets for transactions. We're backed by Point72 Ventures, Bain Capital, NYCA Partners, DriveWealth, Struck Capital, TradeStation, and tastyworks. Our mission is to empower innovators by delivering access to the financial system 2.0. Zero Hash enables businesses to focus on building experiences and products. We empower companies to offer a suite of digital assets, provide the rails to the 2.0 payment processors, give platforms the ability to facilitate instantaneous cross-border payments, and eliminate complexity in moving assets for the world's largest liquidity providers. Benefits offered We believe that the best way to succeed is by having a happy, motivated, and healthy team. We offer the following benefits: Healthcare Insurance: Zero Hash covers roughly 100% of employee premiums Mental health and wellness program Equity ownership Vision Insurance Dental Insurance Maternity & Paternity leave Visa sponsorship 401k The Zero Hash Culture All employees at Zero Hash are guided by the following characteristics and core principles: Independence - an ability to work alone. There is no micromanaging here. Join Zero Hash, pitch ideas and shape the work you do. You will be given responsibility from day one. Vision - an ability to see the broader picture. We are innovating quickly and challenging the status quo. Seeing where we fit in is critical in making it a reality. Positivity - a good attitude and respect for others. We're teammates, not co-workers. Ambition - an ability and a passion for learning and getting things done. We will champion you, challenge you, and push you to achieve your best - and we expect the same in return. Empathy - an ability to understand the customer. We do not build products for industry, but with industry. Learn our markets and speak to our end-users. Adaptability - an ability to respond quickly. We are in a fast-paced industry and so we expect you to be creative when solving a new problem and comfortable under pressure. Apply Now
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We have an exciting opportunity for someone with an Information Technology or Computer Science background to work within BDOs Innovation & Technology Group based in London. BDO is an accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. The firm's specialist Innovation & Technology Group, based in the London, at the Baker Street office, comprises engineers, software programmers and scientists as well as specialist finance professionals such as auditors and tax accountants all of whom are experienced in claiming R&D tax relief. The Innovation and Technology team provide the following services: UK R&D Tax Relief R&D Allowances (RDAs) Grants Patent Box International R&D Relief The successful candidate will get the opportunity to work as part of the wider Corporate Mergers & Acquisitions (CMA) tax team, in a diverse team of highly successful tax and industry specialists. The CMA team provides bespoke taxation services to its clients and deals with all queries from basic compliance through to high-level advisory work. It prepares tax returns and computations, carries out tax planning/consultancy work, and deals with HMRC, clients and third parties. The role and key responsibilities This is a client facing role where the consultant will be working with customers from a wide range of industry sectors undertaking development activities within their field. A key aspect for this role will be the ability to translate complex ideas into non-technical concepts and communicate these to a broad client base. You'll also be: Undertaking the technical assessment of claims and reviewing technical summaries to ensure a compelling description(s) has been drafted before submission to the HMRC Identifying qualifying R&D projects and expenditure through participation in technical discussions with clients Ensuring R&D claims meet the requirements of the relevant tax legislation and guidelines (the new joiner will be trained in-house on tax matters through a thorough a comprehensive internal induction and training programme)Undertaking costing and tax technical reviews or liaising effectively with technical tax staff on the preparation of tax documents comprising these R&D claims for submission to HMRC Supporting R&D Tax Relief claims in the event of HMRC R&D enquiries Continuously developing your own knowledge and skills to keep technical knowledge up to date You will be required to work closely with the senior staff of our clients across the relevant sectors and will be responsible for analysing all aspects of their R&D projects. You will play an active role in developing technical reports of clients' projects and taking part in extensive client communication. As well as working directly with existing clients, you will also be offered the chance to support business development opportunities and cross-sector claims. We're looking for someone with: A recognised university degree (MEng, MSc or PhD) in a field of Information Technology or Computer Software, with a minimum of 3-4 years working as an R&D tax practitioner. Experience working with software clients or software related R&D claims as an R&D tax practitioner, with strong sector knowledge. Experience in dealing with technological challenges faced by industry professionals, such as software architectural design, the enhancement or improvement of software development processes, development of new tools/APIs and improvement to existing tools/APIs. Strong understanding of all costing and tax technical aspects of R&D claims, as well as practical experience in applying them over both SME and RDEC claims. This includes being able to identify and effectively deal with all risk elements that may arise. Excellent communication (both spoken and written), curiosity, awareness and an interest in the fields of science, technology and innovation. Ability to swiftly adapt to and learn about different industry sectors such as automotive, aerospace, civil, defence, food & drink, life sciences, electronics etc. Interact readily with other technical and finance professionals, have outstanding interpersonal skills and excel in eloquence and concise summary of information. Strong attention to detail and first-time accuracy is essential, as well as an interest in project and company finances, strong numerical ability and the application of tax treatment. Proactive approach to new work opportunities, whilst being a team player and having the ability to work on your own initiative. Ability to project a professional, credible image, trustworthy and able to maintain strict confidentiality. Ability to travel to clients' premises for meetings and on-site reviews as well as other offices as needed. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jul 18, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We have an exciting opportunity for someone with an Information Technology or Computer Science background to work within BDOs Innovation & Technology Group based in London. BDO is an accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. The firm's specialist Innovation & Technology Group, based in the London, at the Baker Street office, comprises engineers, software programmers and scientists as well as specialist finance professionals such as auditors and tax accountants all of whom are experienced in claiming R&D tax relief. The Innovation and Technology team provide the following services: UK R&D Tax Relief R&D Allowances (RDAs) Grants Patent Box International R&D Relief The successful candidate will get the opportunity to work as part of the wider Corporate Mergers & Acquisitions (CMA) tax team, in a diverse team of highly successful tax and industry specialists. The CMA team provides bespoke taxation services to its clients and deals with all queries from basic compliance through to high-level advisory work. It prepares tax returns and computations, carries out tax planning/consultancy work, and deals with HMRC, clients and third parties. The role and key responsibilities This is a client facing role where the consultant will be working with customers from a wide range of industry sectors undertaking development activities within their field. A key aspect for this role will be the ability to translate complex ideas into non-technical concepts and communicate these to a broad client base. You'll also be: Undertaking the technical assessment of claims and reviewing technical summaries to ensure a compelling description(s) has been drafted before submission to the HMRC Identifying qualifying R&D projects and expenditure through participation in technical discussions with clients Ensuring R&D claims meet the requirements of the relevant tax legislation and guidelines (the new joiner will be trained in-house on tax matters through a thorough a comprehensive internal induction and training programme)Undertaking costing and tax technical reviews or liaising effectively with technical tax staff on the preparation of tax documents comprising these R&D claims for submission to HMRC Supporting R&D Tax Relief claims in the event of HMRC R&D enquiries Continuously developing your own knowledge and skills to keep technical knowledge up to date You will be required to work closely with the senior staff of our clients across the relevant sectors and will be responsible for analysing all aspects of their R&D projects. You will play an active role in developing technical reports of clients' projects and taking part in extensive client communication. As well as working directly with existing clients, you will also be offered the chance to support business development opportunities and cross-sector claims. We're looking for someone with: A recognised university degree (MEng, MSc or PhD) in a field of Information Technology or Computer Software, with a minimum of 3-4 years working as an R&D tax practitioner. Experience working with software clients or software related R&D claims as an R&D tax practitioner, with strong sector knowledge. Experience in dealing with technological challenges faced by industry professionals, such as software architectural design, the enhancement or improvement of software development processes, development of new tools/APIs and improvement to existing tools/APIs. Strong understanding of all costing and tax technical aspects of R&D claims, as well as practical experience in applying them over both SME and RDEC claims. This includes being able to identify and effectively deal with all risk elements that may arise. Excellent communication (both spoken and written), curiosity, awareness and an interest in the fields of science, technology and innovation. Ability to swiftly adapt to and learn about different industry sectors such as automotive, aerospace, civil, defence, food & drink, life sciences, electronics etc. Interact readily with other technical and finance professionals, have outstanding interpersonal skills and excel in eloquence and concise summary of information. Strong attention to detail and first-time accuracy is essential, as well as an interest in project and company finances, strong numerical ability and the application of tax treatment. Proactive approach to new work opportunities, whilst being a team player and having the ability to work on your own initiative. Ability to project a professional, credible image, trustworthy and able to maintain strict confidentiality. Ability to travel to clients' premises for meetings and on-site reviews as well as other offices as needed. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Snr Cloud Engineer/Architect, Professional Services Job ID: Amazon Web Services Australia Pty Ltd The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: 1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating with stakeholders to gather requirements and propose effective migration strategies 4. Acting as a trusted advisor to customers on industry trends and emerging technologies 5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts A day in the life AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 7+ years of technical specialist, design and architecture experience - 7+ years of consulting, design and implementation of serverless distributed solutions experience - 3+ years of cloud based solution (AWS or equivalent), system, network and operating system experience - 7+ years of external or internal customer facing, complex and large scale project management experience - Bachelor's degree, or 7+ years of professional or military experience PREFERRED QUALIFICATIONS - 5+ years of cloud based solution (AWS or equivalent), system, network and operating system experience Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: August 14, 2024 (Updated 3 days ago) Posted: May 13, 2025 (Updated 3 days ago) Posted: May 13, 2025 (Updated 6 days ago) Posted: May 13, 2025 (Updated 6 days ago) Posted: May 13, 2025 (Updated 6 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 18, 2025
Full time
Snr Cloud Engineer/Architect, Professional Services Job ID: Amazon Web Services Australia Pty Ltd The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: 1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating with stakeholders to gather requirements and propose effective migration strategies 4. Acting as a trusted advisor to customers on industry trends and emerging technologies 5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts A day in the life AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 7+ years of technical specialist, design and architecture experience - 7+ years of consulting, design and implementation of serverless distributed solutions experience - 3+ years of cloud based solution (AWS or equivalent), system, network and operating system experience - 7+ years of external or internal customer facing, complex and large scale project management experience - Bachelor's degree, or 7+ years of professional or military experience PREFERRED QUALIFICATIONS - 5+ years of cloud based solution (AWS or equivalent), system, network and operating system experience Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: August 14, 2024 (Updated 3 days ago) Posted: May 13, 2025 (Updated 3 days ago) Posted: May 13, 2025 (Updated 6 days ago) Posted: May 13, 2025 (Updated 6 days ago) Posted: May 13, 2025 (Updated 6 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Computacenter AG & Co. oHG
Hatfield, Hertfordshire
Select how often (in days) to receive an alert: Senior Identity and Sailpoint Consultant Location: UK - London, UK - Hatfield, UK - Nottingham, UK - Manchester, UK - Birmingham, UK - Edinburgh, UK - Milton Keynes Job-ID: 213226 Contract type: Standard Business Unit: IT Consulting Life on the team Join Computacenter's dynamic and fast-growing Consultancy Practice as an Identity Consultant, where you'll be part of a collaborative, forward-thinking team that's driving real change for major customers across industries. With access to cutting-edge technologies and the opportunity to work on high-profile identity and access management (IAM) projects, you'll play a key role in shaping secure, scalable solutions. You'll also enjoy the benefits of working for Europe's leading independent IT provider-with a strong culture of support, career development, and innovation. What you'll do Lead the design and delivery of Identity solutions, with a focus on SailPoint, Microsoft 365 Entra ID, and on-premises Active Directory Support presales activities by qualifying opportunities, presenting at customer meetings, and shaping technical solutions that meet client needs Own and lead technical implementations for medium-complexity enterprise identity projects Act as a trusted advisor to customers, aligning identity strategies with their business goals Provide quality assurance and leadership to technical teams, ensuring project consistency and excellence Build strong relationships with internal and external stakeholders across projects Stay ahead of the curve on identity technologies, contributing to practice development and innovation What you'll need Significant hands-on experience with SailPoint and Microsoft 365 Identity (Entra ID), including solution design and deployment Solid understanding of on-premises Active Directory and its integration with modern identity platforms A track record of delivering complex identity solutions in enterprise environments Strong communication and presentation skills, with the ability to engage technical and non-technical stakeholders alike Proven experience in technical leadership and the ability to manage virtual teams A graduate degree or equivalent technical experience in a large organisation or IT environment Relevant accreditations or certifications in identity and access technologies are desirable Current information for our applicants Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges. However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors. That's why there are still areas of our business with clear hiring requirements - and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions. We are still looking forward to getting to know you! About us Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.
Jul 18, 2025
Full time
Select how often (in days) to receive an alert: Senior Identity and Sailpoint Consultant Location: UK - London, UK - Hatfield, UK - Nottingham, UK - Manchester, UK - Birmingham, UK - Edinburgh, UK - Milton Keynes Job-ID: 213226 Contract type: Standard Business Unit: IT Consulting Life on the team Join Computacenter's dynamic and fast-growing Consultancy Practice as an Identity Consultant, where you'll be part of a collaborative, forward-thinking team that's driving real change for major customers across industries. With access to cutting-edge technologies and the opportunity to work on high-profile identity and access management (IAM) projects, you'll play a key role in shaping secure, scalable solutions. You'll also enjoy the benefits of working for Europe's leading independent IT provider-with a strong culture of support, career development, and innovation. What you'll do Lead the design and delivery of Identity solutions, with a focus on SailPoint, Microsoft 365 Entra ID, and on-premises Active Directory Support presales activities by qualifying opportunities, presenting at customer meetings, and shaping technical solutions that meet client needs Own and lead technical implementations for medium-complexity enterprise identity projects Act as a trusted advisor to customers, aligning identity strategies with their business goals Provide quality assurance and leadership to technical teams, ensuring project consistency and excellence Build strong relationships with internal and external stakeholders across projects Stay ahead of the curve on identity technologies, contributing to practice development and innovation What you'll need Significant hands-on experience with SailPoint and Microsoft 365 Identity (Entra ID), including solution design and deployment Solid understanding of on-premises Active Directory and its integration with modern identity platforms A track record of delivering complex identity solutions in enterprise environments Strong communication and presentation skills, with the ability to engage technical and non-technical stakeholders alike Proven experience in technical leadership and the ability to manage virtual teams A graduate degree or equivalent technical experience in a large organisation or IT environment Relevant accreditations or certifications in identity and access technologies are desirable Current information for our applicants Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges. However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors. That's why there are still areas of our business with clear hiring requirements - and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions. We are still looking forward to getting to know you! About us Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.
About Powerfleet Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data, irrespective of source, and delivers actionable insights to help companies save lives, time, and money. Powerfleet's ethos transcends our data ecosystem and commitment to innovation; our people-centric approach empowers our customers to realize impactful and sustained business improvement. Powerfleet serves over 2.6 million subscribers across more than 48,000 customers in 120 Countries, with commercial operations in every major continent. Position Overview The Customer Success Manager plays a pivotal role in ensuring Powerfleet's customers achieve their desired outcomes with our solutions. You will act as a strategic advisor, guiding customers through onboarding, driving adoption, and fostering long-term partnerships. By proactively identifying opportunities and mitigating risks, you will maximize customer satisfaction, retention, and revenue growth. This position is ideal for a customer-centric professional who thrives in a collaborative, fast-paced environment and is passionate about leveraging technology to drive business success. Key Responsibilities Customer Onboarding & Implementation Work in partnership with the Implementation team to ensure that new customers adopt Powerfleet's solutions seamlessly. Build a clear understanding of the customer landscape and stakeholders, establishing and nurturing relationships to set the foundation for a successful, long-term partnership. Establish an account plan with clear objectives, actions and success metrics, aligning Powerfleet's capabilities with the customer's business goals. Track and manage the ongoing execution of key actions as identified in the Account Plan. Relationship Management & Customer Advocacy Serve as the primary point of contact for assigned accounts, building and maintaining trusted partnerships. Be the voice of the customer, advocating for their needs and ensuring continuous engagement. Take responsibility for driving resolution of customer challenges in collaboration with internal stakeholders Stay informed on technological advancements, industry trends and best practices to provide strategic recommendations. Proactive Engagement & Value Delivery Monitor and drive product adoption through ongoing education and coaching, ensuring that customers are using Powerfleet's solution effectively to derive business value. Monitor customer health metrics, proactively addressing challenges and identifying opportunities for improvement. Close the loop on customer feedback, ensuring that survey results and insights drive tangible action. Review customer progress through formal and regular business reviews, demonstrating ROI and uncovering opportunities for further engagement. Collaboration & Cross-Functional Partnership Work closely with Sales, Product, Support, Finance and Operations to ensure a seamless customer experience. Share customer insights to drive continuous improvement and enhance Powerfleet's offerings. Keep Powerfleet leadership informed of critical escalations and risks associated with the customer relationship. Retention & Expansion Identify growth opportunities within existing accounts, presenting relevant upsell and cross-sell solutions in collaboration with Sales. Proactively manage contract delivery and renewals by understanding customer needs and aligning them with Powerfleet's evolving capabilities. Partner with Sales to expand our footprint within customer organizations in alignment with Powerfleet's strategic objectives. Reporting & Insights Track and analyze customer engagement, usage trends, and key success metrics. Provide data-driven insights to inform Powerfleet's customer engagement strategies. Qualifications Required Skills & Experience 3+ years in customer success, account management, or a related customer-facing role within a B2B or SaaS environment. Strong ability to analyze and interpret customer data to identify opportunities for improvement. Business acumen: revenue and growth awareness, financial literacy, strategic thinking Self-driven and motivated to drive outcomes and value for customers, using a methodical and strategic approach. Excellent relationship-building and communication skills. Passion for helping customers leverage technology to drive business success. Ability to work cross-functionally and collaborate with internal teams. Preferred Skills Experience in SaaS, IoT, logistics, or asset management industries. Familiarity with customer success tools and CRM platforms. Strong problem-solving skills and ability to work in a fast-paced environment. Education Bachelor's degree in Business, Communications, or a related field preferred. OR 7 years of experience? Key Performance Indicators NPS results Relationship CSAT results Churn rate Net Revenue Retention Equal Employment Opportunity Statement Powerfleet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law. We believe that diverse perspectives drive innovation and success, and we're proud to be a workplace that reflects the communities we serve
Jul 18, 2025
Full time
About Powerfleet Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data, irrespective of source, and delivers actionable insights to help companies save lives, time, and money. Powerfleet's ethos transcends our data ecosystem and commitment to innovation; our people-centric approach empowers our customers to realize impactful and sustained business improvement. Powerfleet serves over 2.6 million subscribers across more than 48,000 customers in 120 Countries, with commercial operations in every major continent. Position Overview The Customer Success Manager plays a pivotal role in ensuring Powerfleet's customers achieve their desired outcomes with our solutions. You will act as a strategic advisor, guiding customers through onboarding, driving adoption, and fostering long-term partnerships. By proactively identifying opportunities and mitigating risks, you will maximize customer satisfaction, retention, and revenue growth. This position is ideal for a customer-centric professional who thrives in a collaborative, fast-paced environment and is passionate about leveraging technology to drive business success. Key Responsibilities Customer Onboarding & Implementation Work in partnership with the Implementation team to ensure that new customers adopt Powerfleet's solutions seamlessly. Build a clear understanding of the customer landscape and stakeholders, establishing and nurturing relationships to set the foundation for a successful, long-term partnership. Establish an account plan with clear objectives, actions and success metrics, aligning Powerfleet's capabilities with the customer's business goals. Track and manage the ongoing execution of key actions as identified in the Account Plan. Relationship Management & Customer Advocacy Serve as the primary point of contact for assigned accounts, building and maintaining trusted partnerships. Be the voice of the customer, advocating for their needs and ensuring continuous engagement. Take responsibility for driving resolution of customer challenges in collaboration with internal stakeholders Stay informed on technological advancements, industry trends and best practices to provide strategic recommendations. Proactive Engagement & Value Delivery Monitor and drive product adoption through ongoing education and coaching, ensuring that customers are using Powerfleet's solution effectively to derive business value. Monitor customer health metrics, proactively addressing challenges and identifying opportunities for improvement. Close the loop on customer feedback, ensuring that survey results and insights drive tangible action. Review customer progress through formal and regular business reviews, demonstrating ROI and uncovering opportunities for further engagement. Collaboration & Cross-Functional Partnership Work closely with Sales, Product, Support, Finance and Operations to ensure a seamless customer experience. Share customer insights to drive continuous improvement and enhance Powerfleet's offerings. Keep Powerfleet leadership informed of critical escalations and risks associated with the customer relationship. Retention & Expansion Identify growth opportunities within existing accounts, presenting relevant upsell and cross-sell solutions in collaboration with Sales. Proactively manage contract delivery and renewals by understanding customer needs and aligning them with Powerfleet's evolving capabilities. Partner with Sales to expand our footprint within customer organizations in alignment with Powerfleet's strategic objectives. Reporting & Insights Track and analyze customer engagement, usage trends, and key success metrics. Provide data-driven insights to inform Powerfleet's customer engagement strategies. Qualifications Required Skills & Experience 3+ years in customer success, account management, or a related customer-facing role within a B2B or SaaS environment. Strong ability to analyze and interpret customer data to identify opportunities for improvement. Business acumen: revenue and growth awareness, financial literacy, strategic thinking Self-driven and motivated to drive outcomes and value for customers, using a methodical and strategic approach. Excellent relationship-building and communication skills. Passion for helping customers leverage technology to drive business success. Ability to work cross-functionally and collaborate with internal teams. Preferred Skills Experience in SaaS, IoT, logistics, or asset management industries. Familiarity with customer success tools and CRM platforms. Strong problem-solving skills and ability to work in a fast-paced environment. Education Bachelor's degree in Business, Communications, or a related field preferred. OR 7 years of experience? Key Performance Indicators NPS results Relationship CSAT results Churn rate Net Revenue Retention Equal Employment Opportunity Statement Powerfleet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law. We believe that diverse perspectives drive innovation and success, and we're proud to be a workplace that reflects the communities we serve
Computacenter AG & Co. oHG
Nottingham, Nottinghamshire
Select how often (in days) to receive an alert: Senior Identity and Sailpoint Consultant Location: UK - London, UK - Hatfield, UK - Nottingham, UK - Manchester, UK - Birmingham, UK - Edinburgh, UK - Milton Keynes Job-ID: 213226 Contract type: Standard Business Unit: IT Consulting Life on the team Join Computacenter's dynamic and fast-growing Consultancy Practice as an Identity Consultant, where you'll be part of a collaborative, forward-thinking team that's driving real change for major customers across industries. With access to cutting-edge technologies and the opportunity to work on high-profile identity and access management (IAM) projects, you'll play a key role in shaping secure, scalable solutions. You'll also enjoy the benefits of working for Europe's leading independent IT provider-with a strong culture of support, career development, and innovation. What you'll do Lead the design and delivery of Identity solutions, with a focus on SailPoint, Microsoft 365 Entra ID, and on-premises Active Directory Support presales activities by qualifying opportunities, presenting at customer meetings, and shaping technical solutions that meet client needs Own and lead technical implementations for medium-complexity enterprise identity projects Act as a trusted advisor to customers, aligning identity strategies with their business goals Provide quality assurance and leadership to technical teams, ensuring project consistency and excellence Build strong relationships with internal and external stakeholders across projects Stay ahead of the curve on identity technologies, contributing to practice development and innovation What you'll need Significant hands-on experience with SailPoint and Microsoft 365 Identity (Entra ID), including solution design and deployment Solid understanding of on-premises Active Directory and its integration with modern identity platforms A track record of delivering complex identity solutions in enterprise environments Strong communication and presentation skills, with the ability to engage technical and non-technical stakeholders alike Proven experience in technical leadership and the ability to manage virtual teams A graduate degree or equivalent technical experience in a large organisation or IT environment Relevant accreditations or certifications in identity and access technologies are desirable Current information for our applicants Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges. However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors. That's why there are still areas of our business with clear hiring requirements - and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions. We are still looking forward to getting to know you! About us Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.
Jul 18, 2025
Full time
Select how often (in days) to receive an alert: Senior Identity and Sailpoint Consultant Location: UK - London, UK - Hatfield, UK - Nottingham, UK - Manchester, UK - Birmingham, UK - Edinburgh, UK - Milton Keynes Job-ID: 213226 Contract type: Standard Business Unit: IT Consulting Life on the team Join Computacenter's dynamic and fast-growing Consultancy Practice as an Identity Consultant, where you'll be part of a collaborative, forward-thinking team that's driving real change for major customers across industries. With access to cutting-edge technologies and the opportunity to work on high-profile identity and access management (IAM) projects, you'll play a key role in shaping secure, scalable solutions. You'll also enjoy the benefits of working for Europe's leading independent IT provider-with a strong culture of support, career development, and innovation. What you'll do Lead the design and delivery of Identity solutions, with a focus on SailPoint, Microsoft 365 Entra ID, and on-premises Active Directory Support presales activities by qualifying opportunities, presenting at customer meetings, and shaping technical solutions that meet client needs Own and lead technical implementations for medium-complexity enterprise identity projects Act as a trusted advisor to customers, aligning identity strategies with their business goals Provide quality assurance and leadership to technical teams, ensuring project consistency and excellence Build strong relationships with internal and external stakeholders across projects Stay ahead of the curve on identity technologies, contributing to practice development and innovation What you'll need Significant hands-on experience with SailPoint and Microsoft 365 Identity (Entra ID), including solution design and deployment Solid understanding of on-premises Active Directory and its integration with modern identity platforms A track record of delivering complex identity solutions in enterprise environments Strong communication and presentation skills, with the ability to engage technical and non-technical stakeholders alike Proven experience in technical leadership and the ability to manage virtual teams A graduate degree or equivalent technical experience in a large organisation or IT environment Relevant accreditations or certifications in identity and access technologies are desirable Current information for our applicants Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges. However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors. That's why there are still areas of our business with clear hiring requirements - and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions. We are still looking forward to getting to know you! About us Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.
Computacenter AG & Co. oHG
Birmingham, Staffordshire
Select how often (in days) to receive an alert: Senior Identity and Sailpoint Consultant Location: UK - London, UK - Hatfield, UK - Nottingham, UK - Manchester, UK - Birmingham, UK - Edinburgh, UK - Milton Keynes Job-ID: 213226 Contract type: Standard Business Unit: IT Consulting Life on the team Join Computacenter's dynamic and fast-growing Consultancy Practice as an Identity Consultant, where you'll be part of a collaborative, forward-thinking team that's driving real change for major customers across industries. With access to cutting-edge technologies and the opportunity to work on high-profile identity and access management (IAM) projects, you'll play a key role in shaping secure, scalable solutions. You'll also enjoy the benefits of working for Europe's leading independent IT provider-with a strong culture of support, career development, and innovation. What you'll do Lead the design and delivery of Identity solutions, with a focus on SailPoint, Microsoft 365 Entra ID, and on-premises Active Directory Support presales activities by qualifying opportunities, presenting at customer meetings, and shaping technical solutions that meet client needs Own and lead technical implementations for medium-complexity enterprise identity projects Act as a trusted advisor to customers, aligning identity strategies with their business goals Provide quality assurance and leadership to technical teams, ensuring project consistency and excellence Build strong relationships with internal and external stakeholders across projects Stay ahead of the curve on identity technologies, contributing to practice development and innovation What you'll need Significant hands-on experience with SailPoint and Microsoft 365 Identity (Entra ID), including solution design and deployment Solid understanding of on-premises Active Directory and its integration with modern identity platforms A track record of delivering complex identity solutions in enterprise environments Strong communication and presentation skills, with the ability to engage technical and non-technical stakeholders alike Proven experience in technical leadership and the ability to manage virtual teams A graduate degree or equivalent technical experience in a large organisation or IT environment Relevant accreditations or certifications in identity and access technologies are desirable Current information for our applicants Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges. However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors. That's why there are still areas of our business with clear hiring requirements - and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions. We are still looking forward to getting to know you! About us Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.
Jul 18, 2025
Full time
Select how often (in days) to receive an alert: Senior Identity and Sailpoint Consultant Location: UK - London, UK - Hatfield, UK - Nottingham, UK - Manchester, UK - Birmingham, UK - Edinburgh, UK - Milton Keynes Job-ID: 213226 Contract type: Standard Business Unit: IT Consulting Life on the team Join Computacenter's dynamic and fast-growing Consultancy Practice as an Identity Consultant, where you'll be part of a collaborative, forward-thinking team that's driving real change for major customers across industries. With access to cutting-edge technologies and the opportunity to work on high-profile identity and access management (IAM) projects, you'll play a key role in shaping secure, scalable solutions. You'll also enjoy the benefits of working for Europe's leading independent IT provider-with a strong culture of support, career development, and innovation. What you'll do Lead the design and delivery of Identity solutions, with a focus on SailPoint, Microsoft 365 Entra ID, and on-premises Active Directory Support presales activities by qualifying opportunities, presenting at customer meetings, and shaping technical solutions that meet client needs Own and lead technical implementations for medium-complexity enterprise identity projects Act as a trusted advisor to customers, aligning identity strategies with their business goals Provide quality assurance and leadership to technical teams, ensuring project consistency and excellence Build strong relationships with internal and external stakeholders across projects Stay ahead of the curve on identity technologies, contributing to practice development and innovation What you'll need Significant hands-on experience with SailPoint and Microsoft 365 Identity (Entra ID), including solution design and deployment Solid understanding of on-premises Active Directory and its integration with modern identity platforms A track record of delivering complex identity solutions in enterprise environments Strong communication and presentation skills, with the ability to engage technical and non-technical stakeholders alike Proven experience in technical leadership and the ability to manage virtual teams A graduate degree or equivalent technical experience in a large organisation or IT environment Relevant accreditations or certifications in identity and access technologies are desirable Current information for our applicants Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges. However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors. That's why there are still areas of our business with clear hiring requirements - and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions. We are still looking forward to getting to know you! About us Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.
Select how often (in days) to receive an alert: Senior Identity and Sailpoint Consultant Location: UK - London, UK - Hatfield, UK - Nottingham, UK - Manchester, UK - Birmingham, UK - Edinburgh, UK - Milton Keynes Job-ID: 213226 Contract type: Standard Business Unit: IT Consulting Life on the team Join Computacenter's dynamic and fast-growing Consultancy Practice as an Identity Consultant, where you'll be part of a collaborative, forward-thinking team that's driving real change for major customers across industries. With access to cutting-edge technologies and the opportunity to work on high-profile identity and access management (IAM) projects, you'll play a key role in shaping secure, scalable solutions. You'll also enjoy the benefits of working for Europe's leading independent IT provider-with a strong culture of support, career development, and innovation. What you'll do Lead the design and delivery of Identity solutions, with a focus on SailPoint, Microsoft 365 Entra ID, and on-premises Active Directory Support presales activities by qualifying opportunities, presenting at customer meetings, and shaping technical solutions that meet client needs Own and lead technical implementations for medium-complexity enterprise identity projects Act as a trusted advisor to customers, aligning identity strategies with their business goals Provide quality assurance and leadership to technical teams, ensuring project consistency and excellence Build strong relationships with internal and external stakeholders across projects Stay ahead of the curve on identity technologies, contributing to practice development and innovation What you'll need Significant hands-on experience with SailPoint and Microsoft 365 Identity (Entra ID), including solution design and deployment Solid understanding of on-premises Active Directory and its integration with modern identity platforms A track record of delivering complex identity solutions in enterprise environments Strong communication and presentation skills, with the ability to engage technical and non-technical stakeholders alike Proven experience in technical leadership and the ability to manage virtual teams A graduate degree or equivalent technical experience in a large organisation or IT environment Relevant accreditations or certifications in identity and access technologies are desirable Current information for our applicants Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges. However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors. That's why there are still areas of our business with clear hiring requirements - and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions. We are still looking forward to getting to know you! About us Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.
Jul 18, 2025
Full time
Select how often (in days) to receive an alert: Senior Identity and Sailpoint Consultant Location: UK - London, UK - Hatfield, UK - Nottingham, UK - Manchester, UK - Birmingham, UK - Edinburgh, UK - Milton Keynes Job-ID: 213226 Contract type: Standard Business Unit: IT Consulting Life on the team Join Computacenter's dynamic and fast-growing Consultancy Practice as an Identity Consultant, where you'll be part of a collaborative, forward-thinking team that's driving real change for major customers across industries. With access to cutting-edge technologies and the opportunity to work on high-profile identity and access management (IAM) projects, you'll play a key role in shaping secure, scalable solutions. You'll also enjoy the benefits of working for Europe's leading independent IT provider-with a strong culture of support, career development, and innovation. What you'll do Lead the design and delivery of Identity solutions, with a focus on SailPoint, Microsoft 365 Entra ID, and on-premises Active Directory Support presales activities by qualifying opportunities, presenting at customer meetings, and shaping technical solutions that meet client needs Own and lead technical implementations for medium-complexity enterprise identity projects Act as a trusted advisor to customers, aligning identity strategies with their business goals Provide quality assurance and leadership to technical teams, ensuring project consistency and excellence Build strong relationships with internal and external stakeholders across projects Stay ahead of the curve on identity technologies, contributing to practice development and innovation What you'll need Significant hands-on experience with SailPoint and Microsoft 365 Identity (Entra ID), including solution design and deployment Solid understanding of on-premises Active Directory and its integration with modern identity platforms A track record of delivering complex identity solutions in enterprise environments Strong communication and presentation skills, with the ability to engage technical and non-technical stakeholders alike Proven experience in technical leadership and the ability to manage virtual teams A graduate degree or equivalent technical experience in a large organisation or IT environment Relevant accreditations or certifications in identity and access technologies are desirable Current information for our applicants Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges. However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors. That's why there are still areas of our business with clear hiring requirements - and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions. We are still looking forward to getting to know you! About us Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.
Select how often (in days) to receive an alert: Senior Identity and Sailpoint Consultant Location: UK - London, UK - Hatfield, UK - Nottingham, UK - Manchester, UK - Birmingham, UK - Edinburgh, UK - Milton Keynes Job-ID: 213226 Contract type: Standard Business Unit: IT Consulting Life on the team Join Computacenter's dynamic and fast-growing Consultancy Practice as an Identity Consultant, where you'll be part of a collaborative, forward-thinking team that's driving real change for major customers across industries. With access to cutting-edge technologies and the opportunity to work on high-profile identity and access management (IAM) projects, you'll play a key role in shaping secure, scalable solutions. You'll also enjoy the benefits of working for Europe's leading independent IT provider-with a strong culture of support, career development, and innovation. What you'll do Lead the design and delivery of Identity solutions, with a focus on SailPoint, Microsoft 365 Entra ID, and on-premises Active Directory Support presales activities by qualifying opportunities, presenting at customer meetings, and shaping technical solutions that meet client needs Own and lead technical implementations for medium-complexity enterprise identity projects Act as a trusted advisor to customers, aligning identity strategies with their business goals Provide quality assurance and leadership to technical teams, ensuring project consistency and excellence Build strong relationships with internal and external stakeholders across projects Stay ahead of the curve on identity technologies, contributing to practice development and innovation What you'll need Significant hands-on experience with SailPoint and Microsoft 365 Identity (Entra ID), including solution design and deployment Solid understanding of on-premises Active Directory and its integration with modern identity platforms A track record of delivering complex identity solutions in enterprise environments Strong communication and presentation skills, with the ability to engage technical and non-technical stakeholders alike Proven experience in technical leadership and the ability to manage virtual teams A graduate degree or equivalent technical experience in a large organisation or IT environment Relevant accreditations or certifications in identity and access technologies are desirable Current information for our applicants Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges. However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors. That's why there are still areas of our business with clear hiring requirements - and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions. We are still looking forward to getting to know you! About us Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.
Jul 18, 2025
Full time
Select how often (in days) to receive an alert: Senior Identity and Sailpoint Consultant Location: UK - London, UK - Hatfield, UK - Nottingham, UK - Manchester, UK - Birmingham, UK - Edinburgh, UK - Milton Keynes Job-ID: 213226 Contract type: Standard Business Unit: IT Consulting Life on the team Join Computacenter's dynamic and fast-growing Consultancy Practice as an Identity Consultant, where you'll be part of a collaborative, forward-thinking team that's driving real change for major customers across industries. With access to cutting-edge technologies and the opportunity to work on high-profile identity and access management (IAM) projects, you'll play a key role in shaping secure, scalable solutions. You'll also enjoy the benefits of working for Europe's leading independent IT provider-with a strong culture of support, career development, and innovation. What you'll do Lead the design and delivery of Identity solutions, with a focus on SailPoint, Microsoft 365 Entra ID, and on-premises Active Directory Support presales activities by qualifying opportunities, presenting at customer meetings, and shaping technical solutions that meet client needs Own and lead technical implementations for medium-complexity enterprise identity projects Act as a trusted advisor to customers, aligning identity strategies with their business goals Provide quality assurance and leadership to technical teams, ensuring project consistency and excellence Build strong relationships with internal and external stakeholders across projects Stay ahead of the curve on identity technologies, contributing to practice development and innovation What you'll need Significant hands-on experience with SailPoint and Microsoft 365 Identity (Entra ID), including solution design and deployment Solid understanding of on-premises Active Directory and its integration with modern identity platforms A track record of delivering complex identity solutions in enterprise environments Strong communication and presentation skills, with the ability to engage technical and non-technical stakeholders alike Proven experience in technical leadership and the ability to manage virtual teams A graduate degree or equivalent technical experience in a large organisation or IT environment Relevant accreditations or certifications in identity and access technologies are desirable Current information for our applicants Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges. However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors. That's why there are still areas of our business with clear hiring requirements - and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions. We are still looking forward to getting to know you! About us Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.
Permanent employee,Full-time Neptune Software Application Ltd. London Your mission At Neptune Software, founded in 2011 in Oslo, Norway, we empower enterprises to accelerate their digital transformation through our leading Neptune DXP - a rapid application development platform that modernizes business processes and enables innovation. Our platform supports enterprise leaders like Walmart, Johnson & Johnson, Apple, Hasbro, and ExxonMobil in their transformation journeys. We are now expanding in the UK market and are looking for a Customer Success Manager to join our team. This is a high-impact role where you'll be at the forefront of helping customers achieve success with Neptune Software, while also supporting the growth of our footprint across the region. As a trusted advisor, you'll guide customers through onboarding, training, and adoption journeys-ensuring they realize measurable business value. You'll build strong, trust-based relationships while driving upsell and cross-sell opportunities through consultative engagement. You'll work closely with Sales, Product, Solutions, and Services teams to deliver value and represent the voice of the customer internally. This is the perfect role for someone who is passionate about customer outcomes, thrives in dynamic environments, and wants to shape the future of Customer Success in a fast-growing tech company. While the role is remote-friendly, we also have an office in London for collaboration and optional in-person work. Responsibilities Understand and articulate what success looks like for each customer, mapping outcomes and business value Identify growth opportunities within accounts and work jointly with Sales to shape and close expansion deals Promote and deliver our monetized High Touch Customer Success packages (Accelerators) Serve as the primary point of contact for assigned accounts, fostering strong relationships with key decision-makers and stakeholders Guide customers through onboarding, enablement, and adoption phases using a consultative approach Collaborate cross-functionally with Sales, Product, Engineering, and Professional Services to ensure alignment and drive customer value Capture and communicate customer insights internally to help influence roadmap and service improvements Provide ongoing documentation, reporting, and performance insights to support transparency and value realization Represent the customer voice internally, advocating for their needs and success Your profile Minimum Qualifications 7+ years of experience in Customer Success or Account Management, ideally in a B2B SaaS or enterprise software environment Strong verbal and written communication skills; ability to convey technical concepts to both technical and non-technical audiences Demonstrated ability to build long-term customer relationships and expand accounts through trust and value delivery Self-motivated and entrepreneurial mindset with a passion for helping customers succeed Analytical and process-oriented with strong problem-solving skills Fluency in English Preferred Qualifications Experience working with enterprise customers in the UK or EMEA region Proven ability to drive customer expansion and sell customer success service packages Familiarity with SAP systems, architecture, and terminology is a strong plus Prior experience working with low-code or application development platforms Experience collaborating across departments (Sales, Product, Services) in a customer-facing role Knowledge of Neptune Software or similar platforms is an advantage Note on Applications We encourage applicants from all backgrounds-even if you don't tick every box above. Research shows that underrepresented candidates often hesitate to apply unless they meet every requirement. If you're passionate about the role and feel you'd be a strong fit, we'd love to hear from you. Why us? What We Offer Competitive compensation package, including base salary and annual bonus Career growth in a fast-scaling international company A collaborative company culture rooted in Norwegian values-trust, transparency, and work-life balance Be part of a diverse, global team across 34+ countries Flexibility, ownership, and real impact from day one Yearly company events and a social, open, and multicultural environment Founded in 2011 in Oslo, Norway, Neptune Software is redefining how enterprises build and scale digital solutions. Our cutting-edge Low Code No Code platform, Neptune DX Platform , accelerates digital transformation by empowering organizations of all sizes to rapidly create powerful enterprise applications that drive business process improvement and innovation. Trusted by industry giants like J&J, Walmart, Apple, Hasbro, ExxonMobil , and many others, Neptune has achieved remarkable growth, securing multiple G2 Leader Awards and recognition from Gartner . Now backed by Triton Partners following our acquisition in 2022, we are on an accelerated expansion trajectory, making waves globally from our headquarters in Oslo. Neptune is the digital game-changer that democratizes technology-offering unparalleled speed, efficiency, and value. Join us and be part of the next rockstar of digital experience platforms.
Jul 18, 2025
Full time
Permanent employee,Full-time Neptune Software Application Ltd. London Your mission At Neptune Software, founded in 2011 in Oslo, Norway, we empower enterprises to accelerate their digital transformation through our leading Neptune DXP - a rapid application development platform that modernizes business processes and enables innovation. Our platform supports enterprise leaders like Walmart, Johnson & Johnson, Apple, Hasbro, and ExxonMobil in their transformation journeys. We are now expanding in the UK market and are looking for a Customer Success Manager to join our team. This is a high-impact role where you'll be at the forefront of helping customers achieve success with Neptune Software, while also supporting the growth of our footprint across the region. As a trusted advisor, you'll guide customers through onboarding, training, and adoption journeys-ensuring they realize measurable business value. You'll build strong, trust-based relationships while driving upsell and cross-sell opportunities through consultative engagement. You'll work closely with Sales, Product, Solutions, and Services teams to deliver value and represent the voice of the customer internally. This is the perfect role for someone who is passionate about customer outcomes, thrives in dynamic environments, and wants to shape the future of Customer Success in a fast-growing tech company. While the role is remote-friendly, we also have an office in London for collaboration and optional in-person work. Responsibilities Understand and articulate what success looks like for each customer, mapping outcomes and business value Identify growth opportunities within accounts and work jointly with Sales to shape and close expansion deals Promote and deliver our monetized High Touch Customer Success packages (Accelerators) Serve as the primary point of contact for assigned accounts, fostering strong relationships with key decision-makers and stakeholders Guide customers through onboarding, enablement, and adoption phases using a consultative approach Collaborate cross-functionally with Sales, Product, Engineering, and Professional Services to ensure alignment and drive customer value Capture and communicate customer insights internally to help influence roadmap and service improvements Provide ongoing documentation, reporting, and performance insights to support transparency and value realization Represent the customer voice internally, advocating for their needs and success Your profile Minimum Qualifications 7+ years of experience in Customer Success or Account Management, ideally in a B2B SaaS or enterprise software environment Strong verbal and written communication skills; ability to convey technical concepts to both technical and non-technical audiences Demonstrated ability to build long-term customer relationships and expand accounts through trust and value delivery Self-motivated and entrepreneurial mindset with a passion for helping customers succeed Analytical and process-oriented with strong problem-solving skills Fluency in English Preferred Qualifications Experience working with enterprise customers in the UK or EMEA region Proven ability to drive customer expansion and sell customer success service packages Familiarity with SAP systems, architecture, and terminology is a strong plus Prior experience working with low-code or application development platforms Experience collaborating across departments (Sales, Product, Services) in a customer-facing role Knowledge of Neptune Software or similar platforms is an advantage Note on Applications We encourage applicants from all backgrounds-even if you don't tick every box above. Research shows that underrepresented candidates often hesitate to apply unless they meet every requirement. If you're passionate about the role and feel you'd be a strong fit, we'd love to hear from you. Why us? What We Offer Competitive compensation package, including base salary and annual bonus Career growth in a fast-scaling international company A collaborative company culture rooted in Norwegian values-trust, transparency, and work-life balance Be part of a diverse, global team across 34+ countries Flexibility, ownership, and real impact from day one Yearly company events and a social, open, and multicultural environment Founded in 2011 in Oslo, Norway, Neptune Software is redefining how enterprises build and scale digital solutions. Our cutting-edge Low Code No Code platform, Neptune DX Platform , accelerates digital transformation by empowering organizations of all sizes to rapidly create powerful enterprise applications that drive business process improvement and innovation. Trusted by industry giants like J&J, Walmart, Apple, Hasbro, ExxonMobil , and many others, Neptune has achieved remarkable growth, securing multiple G2 Leader Awards and recognition from Gartner . Now backed by Triton Partners following our acquisition in 2022, we are on an accelerated expansion trajectory, making waves globally from our headquarters in Oslo. Neptune is the digital game-changer that democratizes technology-offering unparalleled speed, efficiency, and value. Join us and be part of the next rockstar of digital experience platforms.
