Who We Are; What We Do; Where We're Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You'll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Summary Magnet Forensics is seeking a highly experienced, strategic, and customer obsessed Flagship Customer Success Manager (CSM) to own and lead relationships with our most complex, high value, and mission critical customers. This role is designed for senior level CSMs who can operate confidently at the executive level while deeply understanding Magnet's products, services, and customer environments. As a Flagship CSM, you will serve as the primary strategic partner for assigned flagship accounts, guiding customers through their full lifecycle with Magnet - from onboarding and deployment through adoption, value realization, renewal, and expansion. You will be accountable for building deep, trusted relationships across customer organizations (including C level stakeholders), coordinating complex internal teams, and ensuring customers achieve measurable outcomes aligned to their business and investigative objectives. The mission of the Flagship Customer Success Manager is to protect and grow Magnet's most important customer relationships by delivering exceptional experiences, accelerating time to value, proactively managing risk, and creating long term partnerships that drive retention, expansion, and advocacy. Key Responsibilities Strategic Customer Leadership & Executive Engagement Own executive level relationships within flagship accounts, including regular engagement with C suite and senior leadership stakeholders. Act as a trusted advisor to customers, aligning Magnet's products and services to their strategic objectives, operational priorities, and long term success. Lead executive business reviews (EBRs/QBRs), outcome focused success planning, and roadmap discussions with customer leadership. Proactively identify risks, adoption challenges, and expansion opportunities, and drive coordinated action plans. Customer Lifecycle Ownership & Value Realization Lead complex customer onboarding, implementation, and adoption efforts across Magnet's product portfolio, ensuring successful deployment and accelerated time to value. Develop and maintain comprehensive customer success plans, including goals, milestones, success metrics, and executive outcomes. Identify, track, and mitigate adoption barriers through structured, cross functional collaboration. Drive customer retention, renewal readiness, and expansion by ensuring consistent value delivery and outcome realization. Product & Domain Expertise Serve as a subject matter expert on Magnet's products, services, workflows, and use cases across digital forensics and investigative environments. Provide strategic guidance on product capabilities, integrations, licensing, and best practice workflows to both technical and non technical audiences. Partner closely with Customer Success Engineering, Professional Services, Support, and Product teams to address complex technical and operational needs. Translate customer feedback, feature requests, and trends into actionable insights for internal teams. Cross Functional Leadership & Internal Alignment Act as the primary customer advocate within Magnet, ensuring customer priorities are understood and addressed across Sales, Renewals, Support, Product, Engineering, and Professional Services. Collaborate with Sales and Pre Sales to ensure a seamless transition from pre sales to post sales and ongoing account strategy alignment. Partner with Renewals and Growth teams to support retention and expansion strategies for flagship accounts. Use Gainsight and Salesforce to maintain a complete, accurate, and actionable 360 degree view of the customer. Relationship Building & Advocacy Build deep, multi threaded relationships across customer organizations to ensure long term partnership resilience. Collect and synthesize customer feedback, training needs, and experience insights to continuously improve customer outcomes. Champion customer advocacy opportunities, including references, testimonials, and advisory participation where appropriate. Qualifications & Experience Required Proven experience managing strategic, high value, enterprise or public sector customer relationships, including direct engagement with C level executives. Strong customer success, account management, or technical account leadership background with ownership of renewals and expansions. Deep understanding of complex software products, technical workflows, and enterprise environments. Exceptional relationship building skills with the ability to influence, lead, and align both customer and internal stakeholders. Strong business acumen and ability to translate customer goals into measurable success outcomes. Excellent verbal and written communication skills, with the ability to present confidently to executive and technical audiences. Highly organized, proactive, and comfortable managing multiple complex accounts simultaneously. Experience using Salesforce CRM and Gainsight (or similar CS platforms) to manage customer health, risk, and engagement. Fluency in French is required. Technical & Domain Expertise Previous experience in Digital Forensics and Incident Response (DFIR) or closely related investigative, security, or law enforcement technology domains. Strong technical aptitude, including the ability to discuss product architecture, integrations, workflows, and network considerations. One of the following certifications or strong demonstrated knowledge of network architecture: CCST, CCNA, or equivalent. Industry recognized certifications (CFCE, GCIHA) and/or Magnet certifications (MCFE, MCGE/MCVK, MCVE, etc.) are highly desirable. Additional Requirements Ability to work flexible hours as needed to support customer and business needs. Willingness to travel, including potential international travel, to support flagship customers. Ability to travel up to approximately 20%. The Most Important Thing We're looking for candidates that can provide examples of how they demonstrated Magnet CODE in their previous experiences. CARE -We care about each other and our mission to make a difference in the world. OWN -We are accountable for our results - while never forgetting to act with integrity, empathy, and respect. DEDICATE -We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE -We are constantly innovating and exploring new ways to work together to make an impact with our work. Compensation & Benefits The Compensation Range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (ie. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable). Compensation Range: MIN:£39,900 - MID: £57,000 - MAX: £68,400 Currency: GBP Magnet is proud to offer benefits such as: Generous time off policies Competitive compensation Volunteer opportunities Reward and recognition programs Employee committees & resource groups Healthcare and retirement benefits Equal Opportunity & Accessibility Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you're interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways. Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive . click apply for full job details
Jan 22, 2026
Full time
Who We Are; What We Do; Where We're Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You'll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Summary Magnet Forensics is seeking a highly experienced, strategic, and customer obsessed Flagship Customer Success Manager (CSM) to own and lead relationships with our most complex, high value, and mission critical customers. This role is designed for senior level CSMs who can operate confidently at the executive level while deeply understanding Magnet's products, services, and customer environments. As a Flagship CSM, you will serve as the primary strategic partner for assigned flagship accounts, guiding customers through their full lifecycle with Magnet - from onboarding and deployment through adoption, value realization, renewal, and expansion. You will be accountable for building deep, trusted relationships across customer organizations (including C level stakeholders), coordinating complex internal teams, and ensuring customers achieve measurable outcomes aligned to their business and investigative objectives. The mission of the Flagship Customer Success Manager is to protect and grow Magnet's most important customer relationships by delivering exceptional experiences, accelerating time to value, proactively managing risk, and creating long term partnerships that drive retention, expansion, and advocacy. Key Responsibilities Strategic Customer Leadership & Executive Engagement Own executive level relationships within flagship accounts, including regular engagement with C suite and senior leadership stakeholders. Act as a trusted advisor to customers, aligning Magnet's products and services to their strategic objectives, operational priorities, and long term success. Lead executive business reviews (EBRs/QBRs), outcome focused success planning, and roadmap discussions with customer leadership. Proactively identify risks, adoption challenges, and expansion opportunities, and drive coordinated action plans. Customer Lifecycle Ownership & Value Realization Lead complex customer onboarding, implementation, and adoption efforts across Magnet's product portfolio, ensuring successful deployment and accelerated time to value. Develop and maintain comprehensive customer success plans, including goals, milestones, success metrics, and executive outcomes. Identify, track, and mitigate adoption barriers through structured, cross functional collaboration. Drive customer retention, renewal readiness, and expansion by ensuring consistent value delivery and outcome realization. Product & Domain Expertise Serve as a subject matter expert on Magnet's products, services, workflows, and use cases across digital forensics and investigative environments. Provide strategic guidance on product capabilities, integrations, licensing, and best practice workflows to both technical and non technical audiences. Partner closely with Customer Success Engineering, Professional Services, Support, and Product teams to address complex technical and operational needs. Translate customer feedback, feature requests, and trends into actionable insights for internal teams. Cross Functional Leadership & Internal Alignment Act as the primary customer advocate within Magnet, ensuring customer priorities are understood and addressed across Sales, Renewals, Support, Product, Engineering, and Professional Services. Collaborate with Sales and Pre Sales to ensure a seamless transition from pre sales to post sales and ongoing account strategy alignment. Partner with Renewals and Growth teams to support retention and expansion strategies for flagship accounts. Use Gainsight and Salesforce to maintain a complete, accurate, and actionable 360 degree view of the customer. Relationship Building & Advocacy Build deep, multi threaded relationships across customer organizations to ensure long term partnership resilience. Collect and synthesize customer feedback, training needs, and experience insights to continuously improve customer outcomes. Champion customer advocacy opportunities, including references, testimonials, and advisory participation where appropriate. Qualifications & Experience Required Proven experience managing strategic, high value, enterprise or public sector customer relationships, including direct engagement with C level executives. Strong customer success, account management, or technical account leadership background with ownership of renewals and expansions. Deep understanding of complex software products, technical workflows, and enterprise environments. Exceptional relationship building skills with the ability to influence, lead, and align both customer and internal stakeholders. Strong business acumen and ability to translate customer goals into measurable success outcomes. Excellent verbal and written communication skills, with the ability to present confidently to executive and technical audiences. Highly organized, proactive, and comfortable managing multiple complex accounts simultaneously. Experience using Salesforce CRM and Gainsight (or similar CS platforms) to manage customer health, risk, and engagement. Fluency in French is required. Technical & Domain Expertise Previous experience in Digital Forensics and Incident Response (DFIR) or closely related investigative, security, or law enforcement technology domains. Strong technical aptitude, including the ability to discuss product architecture, integrations, workflows, and network considerations. One of the following certifications or strong demonstrated knowledge of network architecture: CCST, CCNA, or equivalent. Industry recognized certifications (CFCE, GCIHA) and/or Magnet certifications (MCFE, MCGE/MCVK, MCVE, etc.) are highly desirable. Additional Requirements Ability to work flexible hours as needed to support customer and business needs. Willingness to travel, including potential international travel, to support flagship customers. Ability to travel up to approximately 20%. The Most Important Thing We're looking for candidates that can provide examples of how they demonstrated Magnet CODE in their previous experiences. CARE -We care about each other and our mission to make a difference in the world. OWN -We are accountable for our results - while never forgetting to act with integrity, empathy, and respect. DEDICATE -We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE -We are constantly innovating and exploring new ways to work together to make an impact with our work. Compensation & Benefits The Compensation Range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (ie. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable). Compensation Range: MIN:£39,900 - MID: £57,000 - MAX: £68,400 Currency: GBP Magnet is proud to offer benefits such as: Generous time off policies Competitive compensation Volunteer opportunities Reward and recognition programs Employee committees & resource groups Healthcare and retirement benefits Equal Opportunity & Accessibility Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you're interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways. Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive . click apply for full job details
Are you a seasoned & ambitious Senior Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We'd love to hear from you. Join LEGALFLY! LEGALFLY is a pioneering legal AI platform offering an end-to-end solution that is transforming the legal industry: Exceptional product-market fit: Our advanced and intuitive legal AI solutions have rapidly gained traction in the market. LEGALFLY is trusted by leading European Enterprises and law firms, and we have strategic partnerships with industry leaders like Microsoft. Hyper-growth: Following our successful Series A funding round of 15 million EUR in July 2024, LEGALFLY is experiencing rapid growth. Backed by top investors, including Mehdi Ghissassi, Director of Product at Google Deepmind, we plan to triple our team by the end of the year and accelerate feature development. World-class team: LEGALFLY was founded by four tech veterans from Tinder, bringing extensive knowledge and expertise to drive innovation. Unmatched security: We are setting the global standard for responsible legal AI with unrivalled security measures. LEGALFLY ensures that sensitive client data never leaves the company's premises through on-premise anonymisation. Global expansion: Our recent funding will support our expansion across the globe. We are extending our platform to key jurisdictions, including the United States, United Kingdom, France, Netherlands, Belgium, UAE and DACH region, driving the digital transformation of legal services globally. Join us at LEGALFLY and be a part of our mission to revolutionise the legal industry with cutting-edge AI technology. Key Responsibilities: Own customer growth and retention: Lead the full customer lifecycle, from onboarding to renewal, with a focus on identifying and executing expansion opportunities that drive ARR growth. Be the customer growth partner: Use product adoption insights, usage analytics, and business reviews to surface upsell and cross-sell opportunities. Lead commercial conversations: Partner with Sales and Finance to scope, price, and negotiate expansions, acting as the trusted advisor for enterprise clients. Drive strategic QBRs and EBRs: Lead business reviews that highlight value realization, ROI, and opportunities to deepen engagement. Champion adoption: Proactively guide customers through deployment and change management to ensure strong adoption of new features and use cases. Collaborate cross-functionally: Work closely with Sales, Product, and Solutions to build scalable expansion playbooks and ensure customer feedback informs product development. Measure success: Track and report key metrics, including health scores, retention, expansion ARR, and NRR and use them to continuously improve our customer success motion. You might be a fit if you: Have a proven track record of driving expansion revenue and renewals in a SaaS environment. Have deep experience managing enterprise customers in a B2B context. Thrive in fast-paced, high-growth startups where you help shape the playbook, not just follow one. Are commercially minded, you understand business value, ROI, and how to influence buying decisions. Excel at building relationships and leading consultative discussions at executive level. Are process-oriented, data-driven, and able to balance strategic thinking with hands-on execution. Are fluent in Dutch or French and English. Our offer A position with impact: Join a fast-growing tech scale-up with an innovative culture and tremendous market opportunity. A fully optimised & competitive remuneration package. Equity compensation in the form of ESOP. Top-class equipment to thrive: Including Macbook and Widescreen 34' monitor. Investment in your well-being: top-notch health, hospital & dental insurance and a pension plan Hybrid work policy: office days are Mondays, Tuesdays and one additional day of your choice. Remote work is possible two days a week. Beautiful, light-filled office in the heart of London (Fitzrovia). ️ Free lunch on office days. Monthly team activities & yearly team retreat. Have we sparked your interest? Let's get in touch & join the AI Revolution!
Jan 22, 2026
Full time
Are you a seasoned & ambitious Senior Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We'd love to hear from you. Join LEGALFLY! LEGALFLY is a pioneering legal AI platform offering an end-to-end solution that is transforming the legal industry: Exceptional product-market fit: Our advanced and intuitive legal AI solutions have rapidly gained traction in the market. LEGALFLY is trusted by leading European Enterprises and law firms, and we have strategic partnerships with industry leaders like Microsoft. Hyper-growth: Following our successful Series A funding round of 15 million EUR in July 2024, LEGALFLY is experiencing rapid growth. Backed by top investors, including Mehdi Ghissassi, Director of Product at Google Deepmind, we plan to triple our team by the end of the year and accelerate feature development. World-class team: LEGALFLY was founded by four tech veterans from Tinder, bringing extensive knowledge and expertise to drive innovation. Unmatched security: We are setting the global standard for responsible legal AI with unrivalled security measures. LEGALFLY ensures that sensitive client data never leaves the company's premises through on-premise anonymisation. Global expansion: Our recent funding will support our expansion across the globe. We are extending our platform to key jurisdictions, including the United States, United Kingdom, France, Netherlands, Belgium, UAE and DACH region, driving the digital transformation of legal services globally. Join us at LEGALFLY and be a part of our mission to revolutionise the legal industry with cutting-edge AI technology. Key Responsibilities: Own customer growth and retention: Lead the full customer lifecycle, from onboarding to renewal, with a focus on identifying and executing expansion opportunities that drive ARR growth. Be the customer growth partner: Use product adoption insights, usage analytics, and business reviews to surface upsell and cross-sell opportunities. Lead commercial conversations: Partner with Sales and Finance to scope, price, and negotiate expansions, acting as the trusted advisor for enterprise clients. Drive strategic QBRs and EBRs: Lead business reviews that highlight value realization, ROI, and opportunities to deepen engagement. Champion adoption: Proactively guide customers through deployment and change management to ensure strong adoption of new features and use cases. Collaborate cross-functionally: Work closely with Sales, Product, and Solutions to build scalable expansion playbooks and ensure customer feedback informs product development. Measure success: Track and report key metrics, including health scores, retention, expansion ARR, and NRR and use them to continuously improve our customer success motion. You might be a fit if you: Have a proven track record of driving expansion revenue and renewals in a SaaS environment. Have deep experience managing enterprise customers in a B2B context. Thrive in fast-paced, high-growth startups where you help shape the playbook, not just follow one. Are commercially minded, you understand business value, ROI, and how to influence buying decisions. Excel at building relationships and leading consultative discussions at executive level. Are process-oriented, data-driven, and able to balance strategic thinking with hands-on execution. Are fluent in Dutch or French and English. Our offer A position with impact: Join a fast-growing tech scale-up with an innovative culture and tremendous market opportunity. A fully optimised & competitive remuneration package. Equity compensation in the form of ESOP. Top-class equipment to thrive: Including Macbook and Widescreen 34' monitor. Investment in your well-being: top-notch health, hospital & dental insurance and a pension plan Hybrid work policy: office days are Mondays, Tuesdays and one additional day of your choice. Remote work is possible two days a week. Beautiful, light-filled office in the heart of London (Fitzrovia). ️ Free lunch on office days. Monthly team activities & yearly team retreat. Have we sparked your interest? Let's get in touch & join the AI Revolution!
Manager - Data and Data Science Strategy - Emerging Data and Capabilities page is loaded Manager - Data and Data Science Strategy - Emerging Data and Capabilitieslocations: Manchester: Chester Cawley Housetime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 6, 2026 (13 days left to apply)job requisition id: 148771 End Date Monday 05 January 2026 Salary Range £65,385 - £72,650 Flexible Working Options Job Share Job Description Summary Help lead and shape projects and initiatives across the group to drive the Groupwide Data & Analytics Strategy & Culture, including supporting development of the operating model and supporting innovative ways and technologies to help deliver our strategy. Producing insightful, high quality information - tailored to senior stakeholder needs EITHER through managing a small team AND/OR operating as a research professional. Job Description JOB TITLE: Manager - Data and Data Science Strategy - Emerging Data and Capabilities LOCATION(S): Chester or Manchester HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time at an office hub mentioned above. About this role We're looking for a strategic thinker and data innovator to help shape the future of how we use emerging data and advanced analytics across Credit Cards and the wider Group. In this role, you'll lead projects and initiatives that drive our Groupwide Data & Analytics Strategy and culture, championing new technologies and approaches that unlock value for customers and the business.You'll play a key part in closing the gap in ownership and coordination of new data sources-such as Open Banking and Enriched Transaction Data-ensuring alignment across Cards, Platforms, Consumer Lending, and the Group. Whether managing a small team or operating as a research professional, you'll produce high-quality insights tailored to senior stakeholders and influence how we apply data to deliver impact. Key activities in the role: Manage and deliver the Emerging Data and Data Science strategy to support Credit Card initiatives that enable us to personalise and engage customers deeper Collaborate closely with various collaborators to understand their needs and address challenges with innovative solutions. Partner with Data Scientists, Machine Learning Engineers, and technical SMEs to explore and implement solutions that deliver significant customer and business value. Maintain positive relationships with colleagues and teams to ensure seamless delivery of new capabilities. Establish and track metrics to measure and communicate the performance and impact of new data initiatives. Invest in personal development opportunities to grow your capabilities continuously. Keep up to date with developments in Data, Data Science, and AI within the Credit Cards domain and share insights regularly with the team. Keep a complete understanding of our technology transformation journey and apply emerging data and technology to market successfully. We're looking for candidates with the following knowledge, experience and capabilities: Proven expertise in directing Data and Data Science projects, working with both business and technical teams. Experience applying new data sources to assess risk and personalise pricing. Ability to build and manage strategic roadmaps aligned with business objectives. Exceptional skill in distilling complex information into clear insights for decision-making. Comfortable working in ambiguity and navigating evolving priorities. A self-starter with the initiative to advance work independently and collaboratively. A solid understanding of and passion for the credit card industry, with awareness of Machine Learning potential. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policiesIf you're passionate about driving innovation and shaping the future of data, this is your moment. Join us and lead the way in transforming how we think, build, and deliver solutions that matter. Apply today and let's create the future together! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Jan 22, 2026
Full time
Manager - Data and Data Science Strategy - Emerging Data and Capabilities page is loaded Manager - Data and Data Science Strategy - Emerging Data and Capabilitieslocations: Manchester: Chester Cawley Housetime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 6, 2026 (13 days left to apply)job requisition id: 148771 End Date Monday 05 January 2026 Salary Range £65,385 - £72,650 Flexible Working Options Job Share Job Description Summary Help lead and shape projects and initiatives across the group to drive the Groupwide Data & Analytics Strategy & Culture, including supporting development of the operating model and supporting innovative ways and technologies to help deliver our strategy. Producing insightful, high quality information - tailored to senior stakeholder needs EITHER through managing a small team AND/OR operating as a research professional. Job Description JOB TITLE: Manager - Data and Data Science Strategy - Emerging Data and Capabilities LOCATION(S): Chester or Manchester HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time at an office hub mentioned above. About this role We're looking for a strategic thinker and data innovator to help shape the future of how we use emerging data and advanced analytics across Credit Cards and the wider Group. In this role, you'll lead projects and initiatives that drive our Groupwide Data & Analytics Strategy and culture, championing new technologies and approaches that unlock value for customers and the business.You'll play a key part in closing the gap in ownership and coordination of new data sources-such as Open Banking and Enriched Transaction Data-ensuring alignment across Cards, Platforms, Consumer Lending, and the Group. Whether managing a small team or operating as a research professional, you'll produce high-quality insights tailored to senior stakeholders and influence how we apply data to deliver impact. Key activities in the role: Manage and deliver the Emerging Data and Data Science strategy to support Credit Card initiatives that enable us to personalise and engage customers deeper Collaborate closely with various collaborators to understand their needs and address challenges with innovative solutions. Partner with Data Scientists, Machine Learning Engineers, and technical SMEs to explore and implement solutions that deliver significant customer and business value. Maintain positive relationships with colleagues and teams to ensure seamless delivery of new capabilities. Establish and track metrics to measure and communicate the performance and impact of new data initiatives. Invest in personal development opportunities to grow your capabilities continuously. Keep up to date with developments in Data, Data Science, and AI within the Credit Cards domain and share insights regularly with the team. Keep a complete understanding of our technology transformation journey and apply emerging data and technology to market successfully. We're looking for candidates with the following knowledge, experience and capabilities: Proven expertise in directing Data and Data Science projects, working with both business and technical teams. Experience applying new data sources to assess risk and personalise pricing. Ability to build and manage strategic roadmaps aligned with business objectives. Exceptional skill in distilling complex information into clear insights for decision-making. Comfortable working in ambiguity and navigating evolving priorities. A self-starter with the initiative to advance work independently and collaboratively. A solid understanding of and passion for the credit card industry, with awareness of Machine Learning potential. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policiesIf you're passionate about driving innovation and shaping the future of data, this is your moment. Join us and lead the way in transforming how we think, build, and deliver solutions that matter. Apply today and let's create the future together! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Summary As a Head of Product you will lead the Product Management function to be passionate about building products that customers love, directing the function from design and build through to launch and maintenance. You will act as the 'voice of the customer' at the intersection of technology and business and be the primary driver of the groups/domain vision overseeing the development and management of the Product roadmaps based on the business strategies. You will be prioritising work to maximise customer and business value and work as an equal partner alongside our Engineering and Technical Programme Delivery Leaders to measure and drive the success of the domain products, ensuring solutions are valuable, viable, usable, and feasible for the customer. You will be defining and tracking success measures, balancing short term goals with longer term objectives and make data driven decisions on whether to adjust, refine or pivot. As Head of Product, you will be a domain expert overseeing the innovation and improvement of the products, analysing market and competitive conditions, utilising your experience to set a product vision that differentiates and delivers unique value based on customer demands. You will play a key role in shaping the Product Management discipline to help bring about an innovative, product-led culture that allows M&S products to be built at scale with high agility and as a leader, drive, coach and support the continuous maturity of the Product Management Community. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What you'll do Lead and set the strategic direction for a portfolio of Supply Chain & Logistics products, owning the long-term vision, product strategy and OKRs to deliver measurable customer, operational and commercial outcomes across the value chain. Partner with senior stakeholders across Technology, Supply Chain, Logistics, Operations and Commercial to align priorities, shape investment decisions, and evangelise the product roadmap and value delivered. Drive best-in-class, customer-led product development across planning, fulfilment, transport and warehouse capabilities, using market insight, data, experimentation and competitor analysis to ensure resilient, optimised solutions. Ensure effective end-to-end product lifecycle management across the domain, including prioritisation, business case development, launch readiness, adoption and ongoing optimisation, with success measures clearly defined and tracked. Build, lead and inspire high-performing product teams, acting as a mentor and coach to Product Managers, embedding agile and DevOps ways of working, and fostering a strong product-led culture within Supply Chain & Logistics. Who you are Extensive experience leading complex digital or technology-enabled products within a Supply Chain & Logistics domain (e.g. planning, warehouse, transport, fulfilment or optimisation). Proven ability to define and deliver product strategy at scale, translating customer needs, operational constraints and product health into clear visions, roadmaps and OKRs. Strong commercial and analytical capability, with experience building business cases, understanding cost-to-serve and value trade-offs, and demonstrating measurable operational and financial impact. Expertise in agile product delivery and DevOps environments, driving iterative value delivery, operational resilience, and continuous improvement across multiple product teams. Exceptional leadership, communication and influencing skills, with a track record of building trusted senior relationships, developing talent, and leading product functions in complex enterprise environments. Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Jan 22, 2026
Full time
Summary As a Head of Product you will lead the Product Management function to be passionate about building products that customers love, directing the function from design and build through to launch and maintenance. You will act as the 'voice of the customer' at the intersection of technology and business and be the primary driver of the groups/domain vision overseeing the development and management of the Product roadmaps based on the business strategies. You will be prioritising work to maximise customer and business value and work as an equal partner alongside our Engineering and Technical Programme Delivery Leaders to measure and drive the success of the domain products, ensuring solutions are valuable, viable, usable, and feasible for the customer. You will be defining and tracking success measures, balancing short term goals with longer term objectives and make data driven decisions on whether to adjust, refine or pivot. As Head of Product, you will be a domain expert overseeing the innovation and improvement of the products, analysing market and competitive conditions, utilising your experience to set a product vision that differentiates and delivers unique value based on customer demands. You will play a key role in shaping the Product Management discipline to help bring about an innovative, product-led culture that allows M&S products to be built at scale with high agility and as a leader, drive, coach and support the continuous maturity of the Product Management Community. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What you'll do Lead and set the strategic direction for a portfolio of Supply Chain & Logistics products, owning the long-term vision, product strategy and OKRs to deliver measurable customer, operational and commercial outcomes across the value chain. Partner with senior stakeholders across Technology, Supply Chain, Logistics, Operations and Commercial to align priorities, shape investment decisions, and evangelise the product roadmap and value delivered. Drive best-in-class, customer-led product development across planning, fulfilment, transport and warehouse capabilities, using market insight, data, experimentation and competitor analysis to ensure resilient, optimised solutions. Ensure effective end-to-end product lifecycle management across the domain, including prioritisation, business case development, launch readiness, adoption and ongoing optimisation, with success measures clearly defined and tracked. Build, lead and inspire high-performing product teams, acting as a mentor and coach to Product Managers, embedding agile and DevOps ways of working, and fostering a strong product-led culture within Supply Chain & Logistics. Who you are Extensive experience leading complex digital or technology-enabled products within a Supply Chain & Logistics domain (e.g. planning, warehouse, transport, fulfilment or optimisation). Proven ability to define and deliver product strategy at scale, translating customer needs, operational constraints and product health into clear visions, roadmaps and OKRs. Strong commercial and analytical capability, with experience building business cases, understanding cost-to-serve and value trade-offs, and demonstrating measurable operational and financial impact. Expertise in agile product delivery and DevOps environments, driving iterative value delivery, operational resilience, and continuous improvement across multiple product teams. Exceptional leadership, communication and influencing skills, with a track record of building trusted senior relationships, developing talent, and leading product functions in complex enterprise environments. Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Summary As Senior Head of Product Management, you will create vision, set direction, and lead delivery of an entire digital product portfolio, typically overseeing over 15-20 product teams. You will create, refine and deliver product strategies and roadmaps, establish budgets, and implement product management disciplines to create innovative, digital products that customers love and drive commercial value at scale. This is a highly customer focussed and highly visible role influencing and directly leading multiple digital teams. You will manage several senior stakeholders across the business to drive alignment on objectives and key results, as well as partner with cross-functional teams to create, refine and execute the product strategy in the context of company objectives. You will play a key role in shaping the Product Management discipline to help bring about an innovative, product-led culture that allows M&S digital products to be built at scale with high agility. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What you'll do Lead and define the strategic vision for the Stores product portfolio, translating commercial, operational, and digital strategies into clear roadmaps and OKRs that enhance store performance, customer experience, and business outcomes. Drive customer-focused innovation in-store, leveraging market insight, operational data, and competitor trends to deliver seamless, engaging, and differentiated experiences across the store network. Collaborate with senior stakeholders across business, product, technology, and operations, aligning priorities, facilitating decision-making, and evangelising the product vision and roadmap. Ensure end-to-end product lifecycle excellence, including backlog prioritisation, business case development, launch readiness, adoption, and ongoing optimisation with measurable success metrics. Build, inspire, and lead high-performing product teams, embedding agile ways of working, mentoring Product Managers, and fostering a product-led culture focused on innovation, operational efficiency, and customer experience. Who you are Extensive product management experience delivering end-to-end strategies and launches across complex, customer-facing portfolios, ideally in store operations, retail technology, or omnichannel environments. Strong commercial and operational insight, with the ability to translate customer behaviour, store performance, and market trends into impactful product strategies. Proven leadership and influencing skills, with experience aligning cross-functional teams, including operations, technology, and commercial stakeholders, to deliver on strategic priorities. Data-driven decision-making and problem-solving expertise, with the ability to define and track key success metrics, optimise store experiences, and drive measurable business impact. Exceptional people and leadership skills, including mentoring, team development, and fostering an agile, product-led culture that encourages innovation and collaboration across the Stores domain. Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Jan 22, 2026
Full time
Summary As Senior Head of Product Management, you will create vision, set direction, and lead delivery of an entire digital product portfolio, typically overseeing over 15-20 product teams. You will create, refine and deliver product strategies and roadmaps, establish budgets, and implement product management disciplines to create innovative, digital products that customers love and drive commercial value at scale. This is a highly customer focussed and highly visible role influencing and directly leading multiple digital teams. You will manage several senior stakeholders across the business to drive alignment on objectives and key results, as well as partner with cross-functional teams to create, refine and execute the product strategy in the context of company objectives. You will play a key role in shaping the Product Management discipline to help bring about an innovative, product-led culture that allows M&S digital products to be built at scale with high agility. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What you'll do Lead and define the strategic vision for the Stores product portfolio, translating commercial, operational, and digital strategies into clear roadmaps and OKRs that enhance store performance, customer experience, and business outcomes. Drive customer-focused innovation in-store, leveraging market insight, operational data, and competitor trends to deliver seamless, engaging, and differentiated experiences across the store network. Collaborate with senior stakeholders across business, product, technology, and operations, aligning priorities, facilitating decision-making, and evangelising the product vision and roadmap. Ensure end-to-end product lifecycle excellence, including backlog prioritisation, business case development, launch readiness, adoption, and ongoing optimisation with measurable success metrics. Build, inspire, and lead high-performing product teams, embedding agile ways of working, mentoring Product Managers, and fostering a product-led culture focused on innovation, operational efficiency, and customer experience. Who you are Extensive product management experience delivering end-to-end strategies and launches across complex, customer-facing portfolios, ideally in store operations, retail technology, or omnichannel environments. Strong commercial and operational insight, with the ability to translate customer behaviour, store performance, and market trends into impactful product strategies. Proven leadership and influencing skills, with experience aligning cross-functional teams, including operations, technology, and commercial stakeholders, to deliver on strategic priorities. Data-driven decision-making and problem-solving expertise, with the ability to define and track key success metrics, optimise store experiences, and drive measurable business impact. Exceptional people and leadership skills, including mentoring, team development, and fostering an agile, product-led culture that encourages innovation and collaboration across the Stores domain. Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Prolific is not just another player in the AI space - we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models. The role As a Senior Human Data Operations Partner, you will play a pivotal role in ensuring the smooth execution of end-to-end operational processes that power Prolific's specialised participant pools. You'll act as a key enabler for client-specific projects, working closely with delivery teams to align participant-related processes with strategic AI customer needs. You'll also work to transform these processes and workflows into scalable solutions, partnering closely with our product and tech teams to do this. This role demands a hands on approach to participant onboarding, verification, and quality management, as well as cross functional collaboration to meet the demands of both internal stakeholders and external clients. What you'll be doing in the role Serve as a key resource for client specific AI delivery teams, acting as the primary point of contact for participant related operations. Support bespoke client projects by managing participant onboarding, verification, and activation processes to meet deliverables. Identify and address gaps in participant supply, ensuring alignment with AI task requirements and quality standards. Develop detailed project plans, workflows, and enablement materials to support efficient delivery. Maintain Prolific's participant pools as high quality, diverse, and optimised to meet customer demands. Implement and manage verification processes for domain experts and AI taskers, ensuring their skills and qualifications meet client specific requirements. Continuously optimise participant onboarding and activation funnels to enhance retention and task performance. Monitor participant engagement and quality metrics, using insights to drive improvements. Contribute to upskilling programmes and certification processes for participants involved in complex AI tasks. Work closely with product, data, science, and customer success teams to align operational priorities with strategic objectives. Collaborate with product managers to transform manual processes into scalable, technology driven solutions. Act as a conduit between delivery teams and operational functions to ensure seamless project execution. Document and communicate operational changes to stakeholders across the business, ensuring smooth adoption. What you'll bring to the role Experience in operations, ideally in marketplace or platform environments. Demonstrated ability to manage multiple projects and meet deadlines in a fast paced environment. Strong project management skills, with attention to detail and operational execution. Experience in implementing and optimising processes to improve efficiency and scalability. Proficiency in operational tools and systems such as Metabase, Zapier, Asana, and HubSpot. Exceptional communication and documentation skills, with a track record of stakeholder enablement. Confidence with data analysis and operational metrics to support decision making and continuous improvement. Familiarity with human data operations, product or data operations, participant recruitment, or managing global crowdsourcing/gig economy platforms. Experience supporting AI/ML lifecycle projects, such as data labelling, annotation, or domain specific task curation. Understanding of Prolific's platform and its role in delivering high quality human data for AI research. Why Prolific is a great place to work We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems. We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation-one that reflects the breadth and the best of humanity. Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission driven culture. By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
Jan 22, 2026
Full time
Prolific is not just another player in the AI space - we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models. The role As a Senior Human Data Operations Partner, you will play a pivotal role in ensuring the smooth execution of end-to-end operational processes that power Prolific's specialised participant pools. You'll act as a key enabler for client-specific projects, working closely with delivery teams to align participant-related processes with strategic AI customer needs. You'll also work to transform these processes and workflows into scalable solutions, partnering closely with our product and tech teams to do this. This role demands a hands on approach to participant onboarding, verification, and quality management, as well as cross functional collaboration to meet the demands of both internal stakeholders and external clients. What you'll be doing in the role Serve as a key resource for client specific AI delivery teams, acting as the primary point of contact for participant related operations. Support bespoke client projects by managing participant onboarding, verification, and activation processes to meet deliverables. Identify and address gaps in participant supply, ensuring alignment with AI task requirements and quality standards. Develop detailed project plans, workflows, and enablement materials to support efficient delivery. Maintain Prolific's participant pools as high quality, diverse, and optimised to meet customer demands. Implement and manage verification processes for domain experts and AI taskers, ensuring their skills and qualifications meet client specific requirements. Continuously optimise participant onboarding and activation funnels to enhance retention and task performance. Monitor participant engagement and quality metrics, using insights to drive improvements. Contribute to upskilling programmes and certification processes for participants involved in complex AI tasks. Work closely with product, data, science, and customer success teams to align operational priorities with strategic objectives. Collaborate with product managers to transform manual processes into scalable, technology driven solutions. Act as a conduit between delivery teams and operational functions to ensure seamless project execution. Document and communicate operational changes to stakeholders across the business, ensuring smooth adoption. What you'll bring to the role Experience in operations, ideally in marketplace or platform environments. Demonstrated ability to manage multiple projects and meet deadlines in a fast paced environment. Strong project management skills, with attention to detail and operational execution. Experience in implementing and optimising processes to improve efficiency and scalability. Proficiency in operational tools and systems such as Metabase, Zapier, Asana, and HubSpot. Exceptional communication and documentation skills, with a track record of stakeholder enablement. Confidence with data analysis and operational metrics to support decision making and continuous improvement. Familiarity with human data operations, product or data operations, participant recruitment, or managing global crowdsourcing/gig economy platforms. Experience supporting AI/ML lifecycle projects, such as data labelling, annotation, or domain specific task curation. Understanding of Prolific's platform and its role in delivering high quality human data for AI research. Why Prolific is a great place to work We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems. We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation-one that reflects the breadth and the best of humanity. Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission driven culture. By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
LDB UKI is looking for an ambitious, data-driven and results orientated team player to drive the execution of their retail media short- and long-term strategy as well as overseeing its execution with Publicis. You'll be responsible for managing both external (Publicis & several key e-retailer) partnerships as well as share internal representation to the LDB UKI e-comm team to ensure long-term sustainable revenue and customer growth. A DAY IN THE LIFE Retail Media Strategy, Innovation & Execution Retail media ROAS and revenue growth target Customer Acquisition (New To Brand) Audience Reach target (Men, Gen Z and Boomers) Drive forward the planning and execution of full funnel retail media plans, and always on performance media strategy to fuel LDB ecommerce growth across our key retail partners. Create, manage and drive retail paid media test and learn roadmap alongside brand teams and agency partners (who will be activating and sharing back insights). Role includes sharing back test insights to team and brands to improve retail media performance in the long term. Monitor wider marketing strategies (Online & Offline) to build integrated, engaging consumer-first / full funnel media plans that grow market share Retailer Media Stakeholder & Category Eventing Lead LDB retailer media relationships (Amazon, Boots and The Hut Group) negotiating plans to land revenue driving media, channel executions and customer strategy. Partner and build a close relationship with marketing, commercial teams and retailers to ensure the execution of holistic, full funnel media campaigns, and the most strategic roll out WHO YOU ARE Media Experience preferably within a fast- paced environment, with an understanding of ecommerce, and passion for skincare Entrepreneurial commercial mindset - autonomy, strategic thinking, commercial understanding and collaboration are critical to drive our ecommerce media strategy and identify new opportunities Strong analytical skills with high attention to detail - able to articulate and decipher complex data points to inform and justify media recommendations Vision - able to create and develop strong vision and action plans, taking the lead on engaging retailers & the wider business Strong communication skills (written and verbal) and excellent presentation skills Collaborative - working alongside multiple cross-functional teams (commercial, marketing, CDMO, CRM and X-Divisionally & agencies) & ability to manage multiple stakeholders Knows how to manage the complexity in terms of number of projects, timelines, meeting - innovation & BAU. Resilience and flexibility - the ability to adapt to dynamic business and market demands, overcoming challenges and driving success in an innovate way Creativity - able to create innovative, cost- effective solutions, to drive the best ROI whilst maintaining brand equity A strong sensitivity to the dermatological skincare market, with a keenness to develop understanding for the different category dynamics Coaching ability & potential to successfully manage people: coach and support the Head of Media & Performance team in delivering the media strategy. WHAT WE OFFER Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too! WHO WE ARE L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty, where diversity and purpose come together to create meaningful impact. Being part of the L'Oréal Dermatological Beauty Division will give you direct influence in achieving our mission: to help everyone in their quest for healthy and beautiful skin. As the world leader in dermocosmetics, our iconic brands La Roche- Posay, Vichy, CeraVe, SkinCeuticals, are recommended by dermatologists and health-care professionals worldwide. The division has maintained a double-digit growth worldwide for the last 5 years. HOW WE RECRUIT At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal We are a Disability Confident Employer and will offer an interview to applicants with a disability or long-term condition who best meet the minimum/essential criteria for the role. You can let us know if you would like your application to be considered under the Disability Confident Scheme within your application.
Jan 22, 2026
Full time
LDB UKI is looking for an ambitious, data-driven and results orientated team player to drive the execution of their retail media short- and long-term strategy as well as overseeing its execution with Publicis. You'll be responsible for managing both external (Publicis & several key e-retailer) partnerships as well as share internal representation to the LDB UKI e-comm team to ensure long-term sustainable revenue and customer growth. A DAY IN THE LIFE Retail Media Strategy, Innovation & Execution Retail media ROAS and revenue growth target Customer Acquisition (New To Brand) Audience Reach target (Men, Gen Z and Boomers) Drive forward the planning and execution of full funnel retail media plans, and always on performance media strategy to fuel LDB ecommerce growth across our key retail partners. Create, manage and drive retail paid media test and learn roadmap alongside brand teams and agency partners (who will be activating and sharing back insights). Role includes sharing back test insights to team and brands to improve retail media performance in the long term. Monitor wider marketing strategies (Online & Offline) to build integrated, engaging consumer-first / full funnel media plans that grow market share Retailer Media Stakeholder & Category Eventing Lead LDB retailer media relationships (Amazon, Boots and The Hut Group) negotiating plans to land revenue driving media, channel executions and customer strategy. Partner and build a close relationship with marketing, commercial teams and retailers to ensure the execution of holistic, full funnel media campaigns, and the most strategic roll out WHO YOU ARE Media Experience preferably within a fast- paced environment, with an understanding of ecommerce, and passion for skincare Entrepreneurial commercial mindset - autonomy, strategic thinking, commercial understanding and collaboration are critical to drive our ecommerce media strategy and identify new opportunities Strong analytical skills with high attention to detail - able to articulate and decipher complex data points to inform and justify media recommendations Vision - able to create and develop strong vision and action plans, taking the lead on engaging retailers & the wider business Strong communication skills (written and verbal) and excellent presentation skills Collaborative - working alongside multiple cross-functional teams (commercial, marketing, CDMO, CRM and X-Divisionally & agencies) & ability to manage multiple stakeholders Knows how to manage the complexity in terms of number of projects, timelines, meeting - innovation & BAU. Resilience and flexibility - the ability to adapt to dynamic business and market demands, overcoming challenges and driving success in an innovate way Creativity - able to create innovative, cost- effective solutions, to drive the best ROI whilst maintaining brand equity A strong sensitivity to the dermatological skincare market, with a keenness to develop understanding for the different category dynamics Coaching ability & potential to successfully manage people: coach and support the Head of Media & Performance team in delivering the media strategy. WHAT WE OFFER Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too! WHO WE ARE L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty, where diversity and purpose come together to create meaningful impact. Being part of the L'Oréal Dermatological Beauty Division will give you direct influence in achieving our mission: to help everyone in their quest for healthy and beautiful skin. As the world leader in dermocosmetics, our iconic brands La Roche- Posay, Vichy, CeraVe, SkinCeuticals, are recommended by dermatologists and health-care professionals worldwide. The division has maintained a double-digit growth worldwide for the last 5 years. HOW WE RECRUIT At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal We are a Disability Confident Employer and will offer an interview to applicants with a disability or long-term condition who best meet the minimum/essential criteria for the role. You can let us know if you would like your application to be considered under the Disability Confident Scheme within your application.
HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional - it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world's top organizations. Hackerone Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. Manager, Software Engineering Remote Location: London, Uk Position Summary HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). Hackerone Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within 50 miles of London. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together - fostering collaboration, connection, and in-person moments that enrich our culture - while still preserving the benefits of remote work. What You Will Do HackerOne is seeking an Engineering Manager who can lead teams to build high-impact, customer-focused products with an AI-first mindset. You'll guide engineers in delivering reliable, scalable solutions, champion the adoption of AI across the product and engineering lifecycle, and help shape the future of our platform. Lead an engineering team delivering high-quality products customers love, including managing senior and staff-level AI engineers working on advanced LLM, agentic, and AI-platform capabilities. Drive an AI-first approach across product development and engineering workflows, ensuring the team can design, evaluate, and ship complex AI features such as agentic systems, RAG pipelines, model evaluation frameworks, and automated security intelligence. Partner with Product and Design to define goals, scope, and success metrics. Ensure strong execution practices and predictable delivery. Set clear performance expectations for engineers working on sophisticated AI systems, including LLM reasoning, AI safety, agentic patterns, MLOps, and model-serving infrastructure, and hold the team to a high standard. Coach engineers effectively, support career growth, and raise the talent bar by developing and hiring individuals capable of delivering at Senior AI Engineer level and beyond. Hire and onboard engineers who bring strong product and AI capabilities. Contribute to org-wide engineering improvements and AI adoption standards. What You Will Bring 3+ years of experience managing engineering teams and driving high-quality delivery. Prior hands-on experience as a software engineer; comfortable engaging deeply with engineers working on LLMs, agentic systems, and AI platform infrastructure. Demonstrated AI-First experience-building or overseeing AI-driven features, agentic workflows, or ML-powered systems. A track record of using Data-Driven Decision Making to guide prioritization, trade-offs, and performance assessment. Ability to apply and model First-Principles Problem Solving when unblocking teams or evaluating complex technical decisions. Strong Change Agility, with experience leading teams through evolving requirements, fast-moving AI capabilities, or shifting product strategy. Excellent communication and cross-functional collaboration skills. Based in London (or within 50 miles of London). Compensation Band £115K - £130K (offers Equity) Job Benefits: Health (medical, vision, dental), life, and disability insurance Equity Stock Options Retirement Plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program Flexible Work Stipend Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.
Jan 22, 2026
Full time
HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional - it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world's top organizations. Hackerone Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. Manager, Software Engineering Remote Location: London, Uk Position Summary HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). Hackerone Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within 50 miles of London. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together - fostering collaboration, connection, and in-person moments that enrich our culture - while still preserving the benefits of remote work. What You Will Do HackerOne is seeking an Engineering Manager who can lead teams to build high-impact, customer-focused products with an AI-first mindset. You'll guide engineers in delivering reliable, scalable solutions, champion the adoption of AI across the product and engineering lifecycle, and help shape the future of our platform. Lead an engineering team delivering high-quality products customers love, including managing senior and staff-level AI engineers working on advanced LLM, agentic, and AI-platform capabilities. Drive an AI-first approach across product development and engineering workflows, ensuring the team can design, evaluate, and ship complex AI features such as agentic systems, RAG pipelines, model evaluation frameworks, and automated security intelligence. Partner with Product and Design to define goals, scope, and success metrics. Ensure strong execution practices and predictable delivery. Set clear performance expectations for engineers working on sophisticated AI systems, including LLM reasoning, AI safety, agentic patterns, MLOps, and model-serving infrastructure, and hold the team to a high standard. Coach engineers effectively, support career growth, and raise the talent bar by developing and hiring individuals capable of delivering at Senior AI Engineer level and beyond. Hire and onboard engineers who bring strong product and AI capabilities. Contribute to org-wide engineering improvements and AI adoption standards. What You Will Bring 3+ years of experience managing engineering teams and driving high-quality delivery. Prior hands-on experience as a software engineer; comfortable engaging deeply with engineers working on LLMs, agentic systems, and AI platform infrastructure. Demonstrated AI-First experience-building or overseeing AI-driven features, agentic workflows, or ML-powered systems. A track record of using Data-Driven Decision Making to guide prioritization, trade-offs, and performance assessment. Ability to apply and model First-Principles Problem Solving when unblocking teams or evaluating complex technical decisions. Strong Change Agility, with experience leading teams through evolving requirements, fast-moving AI capabilities, or shifting product strategy. Excellent communication and cross-functional collaboration skills. Based in London (or within 50 miles of London). Compensation Band £115K - £130K (offers Equity) Job Benefits: Health (medical, vision, dental), life, and disability insurance Equity Stock Options Retirement Plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program Flexible Work Stipend Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.
About TodayTix Group: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands-including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, and Secret Cinema connects millions of customers with the best in live entertainment. Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world. In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we're expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. About the Role: We're looking for a strategic, detail-oriented Senior Media Campaign & Distribution Manager to join our UK Media team and play a key role in delivering high-impact, multi-channel media campaigns across our owned brands. You'll be responsible for shaping and delivering our paid media, print publications, and partner-led campaigns, ensuring they drive meaningful reach, revenue, and audience engagement across the UK market. In this role, your work will directly impact media performance, commercial partnerships, and distribution effectiveness, helping connect audiences with unforgettable live entertainment experiences. You'll sit at the intersection of media strategy, campaign execution, and commercial reporting-bringing clarity, organisation, and insight to a complex media ecosystem. If you thrive in a fast-paced, cross-functional environment and are passionate about media, partnerships, and live entertainment, we'd love to hear from you. Please note: This is a full-time, 12-month fixed-term contract opportunity, and candidates must be based in the Greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week. What Success Looks Like: Campaign Execution & Performance Media campaigns across on-platform, OOH, digital, and print channels are delivered on time, on budget, and optimised using performance insights. Revenue & Partner Growth TTG media inventory is proactively promoted and sold, with strong partner relationships driving repeat bookings and incremental revenue. Financial Accuracy & Control Billing, invoicing, insertion orders, and budget tracking are consistently accurate, transparent, and well-documented. Publication & Distribution Excellence Print publications and guides are distributed effectively, with smooth asset trafficking, vendor coordination, and budget oversight. Cross-Team Impact Internal teams and external partners receive clear reporting, compelling narratives, and reliable operational support that enables smarter decision-making. What You'll Do: Own end-to-end media campaign execution across on-platform, OOH, digital, and print channels, ensuring smooth scheduling, trafficking, and creative approvals that drive strong results. Develop and maintain partner relationships with agencies, commercial partners, hotels, and restaurants to secure impactful digital and print placements. Promote and sell TTG media inventory, including ownership of London Theatre Magazine and Guides, supporting broader media sales and partnership initiatives. Produce clear post-campaign reporting and media decks, translating performance data into actionable insights and optimisation recommendations. Manage financial operations, including billing, invoicing, insertion orders, and maintaining accurate UK media trackers to support budget control and reporting. Oversee publications and distribution, managing ad trafficking, asset delivery, vendor relationships (printers, mailing houses, designers), LT subscription service and overall budget oversight. Support Travel Network initiatives, including coordinating TTG's presence at trade events and providing marketing assets for travel trade programs and exhibitions. We're Looking for Someone With: 5-7 years of experience in media planning, campaign management, and distribution, ideally within entertainment, travel, or cultural sectors. Strong analytical and project management skills, with confidence managing multiple campaigns, partners, and deadlines simultaneously. Experience with budget oversight and financial processes, including invoicing, reporting, and media tracking. Excellent communication and relationship-building skills, comfortable working with both internal stakeholders and external partners. Proficiency in media tools, CRM systems, Google Workspace, and Microsoft Office. A proactive, commercially minded approach with a genuine passion for live entertainment and audience engagement. Good To Know: Hybrid work environment (blend of in-office and at-home days) Up to 4 weeks per year of flexible 'work from anywhere' Generous pension match Access to a bespoke Pension scheme Complimentary tickets to shows and events Employee Assistance Programme Access to a corporate rate Vitality PMI plan Healthcare cash plan Season Ticket loans Birthday off Three months of fully paid Parental Leave Employee Charity Donation Matching Annual Professional Development Budget Cycle to work scheme Employee Referral Bonus TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs. TTG is dedicated to conducting all aspects of our business ethically and with integrity, in full compliance with the UK Modern Slavery Act 2015. TTG maintains a zero-tolerance approach to modern slavery, human trafficking, forced labour, and any form of exploitation. We extend these high standards to all employees, contractors, partners, and suppliers. Everyone working with or on behalf of TTG must ensure that our operations and supply chains remain free from any practices that could constitute modern slavery or human trafficking. For information on our UK Privacy policy, click here.
Jan 22, 2026
Full time
About TodayTix Group: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands-including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, and Secret Cinema connects millions of customers with the best in live entertainment. Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world. In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we're expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. About the Role: We're looking for a strategic, detail-oriented Senior Media Campaign & Distribution Manager to join our UK Media team and play a key role in delivering high-impact, multi-channel media campaigns across our owned brands. You'll be responsible for shaping and delivering our paid media, print publications, and partner-led campaigns, ensuring they drive meaningful reach, revenue, and audience engagement across the UK market. In this role, your work will directly impact media performance, commercial partnerships, and distribution effectiveness, helping connect audiences with unforgettable live entertainment experiences. You'll sit at the intersection of media strategy, campaign execution, and commercial reporting-bringing clarity, organisation, and insight to a complex media ecosystem. If you thrive in a fast-paced, cross-functional environment and are passionate about media, partnerships, and live entertainment, we'd love to hear from you. Please note: This is a full-time, 12-month fixed-term contract opportunity, and candidates must be based in the Greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week. What Success Looks Like: Campaign Execution & Performance Media campaigns across on-platform, OOH, digital, and print channels are delivered on time, on budget, and optimised using performance insights. Revenue & Partner Growth TTG media inventory is proactively promoted and sold, with strong partner relationships driving repeat bookings and incremental revenue. Financial Accuracy & Control Billing, invoicing, insertion orders, and budget tracking are consistently accurate, transparent, and well-documented. Publication & Distribution Excellence Print publications and guides are distributed effectively, with smooth asset trafficking, vendor coordination, and budget oversight. Cross-Team Impact Internal teams and external partners receive clear reporting, compelling narratives, and reliable operational support that enables smarter decision-making. What You'll Do: Own end-to-end media campaign execution across on-platform, OOH, digital, and print channels, ensuring smooth scheduling, trafficking, and creative approvals that drive strong results. Develop and maintain partner relationships with agencies, commercial partners, hotels, and restaurants to secure impactful digital and print placements. Promote and sell TTG media inventory, including ownership of London Theatre Magazine and Guides, supporting broader media sales and partnership initiatives. Produce clear post-campaign reporting and media decks, translating performance data into actionable insights and optimisation recommendations. Manage financial operations, including billing, invoicing, insertion orders, and maintaining accurate UK media trackers to support budget control and reporting. Oversee publications and distribution, managing ad trafficking, asset delivery, vendor relationships (printers, mailing houses, designers), LT subscription service and overall budget oversight. Support Travel Network initiatives, including coordinating TTG's presence at trade events and providing marketing assets for travel trade programs and exhibitions. We're Looking for Someone With: 5-7 years of experience in media planning, campaign management, and distribution, ideally within entertainment, travel, or cultural sectors. Strong analytical and project management skills, with confidence managing multiple campaigns, partners, and deadlines simultaneously. Experience with budget oversight and financial processes, including invoicing, reporting, and media tracking. Excellent communication and relationship-building skills, comfortable working with both internal stakeholders and external partners. Proficiency in media tools, CRM systems, Google Workspace, and Microsoft Office. A proactive, commercially minded approach with a genuine passion for live entertainment and audience engagement. Good To Know: Hybrid work environment (blend of in-office and at-home days) Up to 4 weeks per year of flexible 'work from anywhere' Generous pension match Access to a bespoke Pension scheme Complimentary tickets to shows and events Employee Assistance Programme Access to a corporate rate Vitality PMI plan Healthcare cash plan Season Ticket loans Birthday off Three months of fully paid Parental Leave Employee Charity Donation Matching Annual Professional Development Budget Cycle to work scheme Employee Referral Bonus TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs. TTG is dedicated to conducting all aspects of our business ethically and with integrity, in full compliance with the UK Modern Slavery Act 2015. TTG maintains a zero-tolerance approach to modern slavery, human trafficking, forced labour, and any form of exploitation. We extend these high standards to all employees, contractors, partners, and suppliers. Everyone working with or on behalf of TTG must ensure that our operations and supply chains remain free from any practices that could constitute modern slavery or human trafficking. For information on our UK Privacy policy, click here.
Join us as a Senior FI and Fintech Payments Product Manager where you'll help scale third-party Financial Institution and FinTech revenue across regions. You'll lead the commercial strategy for new digital payment capabilities and own the payments API and reporting agenda for this client segment. The role focuses on identifying and fixing revenue leakage by design, embedding sustainable monetisation into products and processes. You'll work closely with cross-functional teams to deliver end-to-end payment solutions that drive growth and transparency. This role plays a key part in shaping regional strategy and execution for FI and FinTech payments. We're looking for a product minded VP who writes clearly, thinks structurally, and drives outcomes with cross functional teams. Essential Skills/Basic Qualifications: Experience in product management or strategy consulting, including meaningful exposure to product development Background in banking or fintech Experience leading and delivering process improvement initiatives Client-facing and commercial experience, including product strategy and sales support High level of digital capability, including experience with digital platforms and payments Desired Skills/Preferred Qualifications: Experience with cross-border payments, including commercial or P&L responsibility Product leadership experience within payments, banking, or fintech Deep expertise in payments and fintech strategy, execution, or innovation This role is based in London. Purpose of the role To develop and manage the success of specific financial products and services, providing in-depth expertise on a particular product line, bridging the gap between product development, marketing, sales, and customer service. Accountabilities Provision of SME expertise on specific products and services to customers and colleagues, including features, functionalities, benefits, limitations, risks and compliance. Identification of market trends, new features, regulatory requirements and potential risks, and analysis of data obtained from sales figures and, customer feedback, to support the product development process, and communicate key findings to relevant stakeholders to improve product offerings. Response to customer inquiries, resolution of issues, and provision of guidance on product usage. Presentation of the advantages and features of the product to potential customers, building trust and encouraging adoption. Assistance with the development and execution of marketing materials for the product, such as brochures, presentations, and online content. Participation in training sessions and workshops to share product knowledge and expertise with colleagues and other stakeholders. Participation in events, conferences, and other networking opportunities to showcase the product and generate interest. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures. If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 22, 2026
Full time
Join us as a Senior FI and Fintech Payments Product Manager where you'll help scale third-party Financial Institution and FinTech revenue across regions. You'll lead the commercial strategy for new digital payment capabilities and own the payments API and reporting agenda for this client segment. The role focuses on identifying and fixing revenue leakage by design, embedding sustainable monetisation into products and processes. You'll work closely with cross-functional teams to deliver end-to-end payment solutions that drive growth and transparency. This role plays a key part in shaping regional strategy and execution for FI and FinTech payments. We're looking for a product minded VP who writes clearly, thinks structurally, and drives outcomes with cross functional teams. Essential Skills/Basic Qualifications: Experience in product management or strategy consulting, including meaningful exposure to product development Background in banking or fintech Experience leading and delivering process improvement initiatives Client-facing and commercial experience, including product strategy and sales support High level of digital capability, including experience with digital platforms and payments Desired Skills/Preferred Qualifications: Experience with cross-border payments, including commercial or P&L responsibility Product leadership experience within payments, banking, or fintech Deep expertise in payments and fintech strategy, execution, or innovation This role is based in London. Purpose of the role To develop and manage the success of specific financial products and services, providing in-depth expertise on a particular product line, bridging the gap between product development, marketing, sales, and customer service. Accountabilities Provision of SME expertise on specific products and services to customers and colleagues, including features, functionalities, benefits, limitations, risks and compliance. Identification of market trends, new features, regulatory requirements and potential risks, and analysis of data obtained from sales figures and, customer feedback, to support the product development process, and communicate key findings to relevant stakeholders to improve product offerings. Response to customer inquiries, resolution of issues, and provision of guidance on product usage. Presentation of the advantages and features of the product to potential customers, building trust and encouraging adoption. Assistance with the development and execution of marketing materials for the product, such as brochures, presentations, and online content. Participation in training sessions and workshops to share product knowledge and expertise with colleagues and other stakeholders. Participation in events, conferences, and other networking opportunities to showcase the product and generate interest. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures. If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
# Senior Manager - GTM and PropsJob Req ID: 54838Posting Date: 19 Jan 2026Function: Sales and CommercialUnit: UK BusinessLocation: 1 Braham Street, London, United KingdomSalary: Competitive, with excellent benefits Locations: London, Birmingham, Bristol, Manchester, Glasgow, Belfast Flexible Working: BT have moved to a hybrid working model - you can work from home 2 days per week. This means you'll be at your contractual location 3 days a week.In Sales and Commercial, we're building one of the biggest and best sales teams in the country. We've got big ambitions to develop a team that has the right ability and will to win. Central to our ambitions are; Using our unparalleled expertise to bring first class solutions to market and offer a compelling value proposition to our customers that's unmatched by our competitors Developing a highly skilled, highly efficient sales powerhouse through competitive pricing, an optimised channel model and best in class tools Relentless pursuit of a high-performance culture founded on clear career progression and the drive and determination to become the UK's best sales force Why this job matters As a Senior Propositions Manager, you will lead the strategic thinking and execution on all Vertical propositions. Working with stakeholders across the business, you'll ensure our propositions are fit for purpose to deliver our strategic growth ambitions. You are accountable for what we launch and how we launch new propositions to market to maximise market impact. You will work closely with key stakeholders across Business to translate customer and market insights into compelling propositions, ensuring our products and services are positioned effectively in the market. What you'll be doing Define and own the propositions strategy for Vertical propositions across Retail, Finance, Local Government & Health, understanding customer needs, market position, competitors, and trends. Identify ways to improve, simplify, and amplify existing vertical propositions, and build new propositions that differentiate and help us win in the market. Manage the full lifecycle of propositions from ideation to retirement, optimise the portfolio, and steer delivery of the propositions roadmap with cross-functional partners including COO, Digital, and Commercial Strategy. Be accountable for successfully launching new propositions and solutions, creating and executing the GTM roadmap with the Business Planning team, and driving sales and customer adoption. Lead and mentor the propositions team, whilst driving thought leadership and collaboration across matrixed teams to deliver outcomes for the role. The skills you'll need Business Case DevelopmentStakeholder ManagementCustomer InsightsCommercial AcumenGo-To-Market StrategyGrowth Mindset What we would like to see on your CV Proven experience in propositions management, product marketing, commercial strategy, or a closely related commercial role. Skilled in creating compelling value propositions that clearly articulate unique benefits and differentiate effectively in the market, addressing specific customer needs and market gaps. Strong presentation and communication skills to articulate propositions, engage stakeholders, and deliver persuasive pitches; ability to adapt your style to different audiences. stakeholder management skills with ability to collaborate across functions (e.g. commercial strategy, product, marketing, sales, finance, digital) and influence senior stakeholders. Proficiency in conducting market research and analysis to identify customer needs, market trends, and competitive dynamics. Solid understanding of the vertical market segments (Retail, Finance, Local Government & Health), how these markets operate, and factors affecting their economics. Benefits include 15% on target bonus Health Care Car Allowance BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. 25 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes. Flexible working BT have moved to a hybrid working model - you can work from home 2 days per week. This means you'll be at your contractual location 3 days a week.With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Jan 22, 2026
Full time
# Senior Manager - GTM and PropsJob Req ID: 54838Posting Date: 19 Jan 2026Function: Sales and CommercialUnit: UK BusinessLocation: 1 Braham Street, London, United KingdomSalary: Competitive, with excellent benefits Locations: London, Birmingham, Bristol, Manchester, Glasgow, Belfast Flexible Working: BT have moved to a hybrid working model - you can work from home 2 days per week. This means you'll be at your contractual location 3 days a week.In Sales and Commercial, we're building one of the biggest and best sales teams in the country. We've got big ambitions to develop a team that has the right ability and will to win. Central to our ambitions are; Using our unparalleled expertise to bring first class solutions to market and offer a compelling value proposition to our customers that's unmatched by our competitors Developing a highly skilled, highly efficient sales powerhouse through competitive pricing, an optimised channel model and best in class tools Relentless pursuit of a high-performance culture founded on clear career progression and the drive and determination to become the UK's best sales force Why this job matters As a Senior Propositions Manager, you will lead the strategic thinking and execution on all Vertical propositions. Working with stakeholders across the business, you'll ensure our propositions are fit for purpose to deliver our strategic growth ambitions. You are accountable for what we launch and how we launch new propositions to market to maximise market impact. You will work closely with key stakeholders across Business to translate customer and market insights into compelling propositions, ensuring our products and services are positioned effectively in the market. What you'll be doing Define and own the propositions strategy for Vertical propositions across Retail, Finance, Local Government & Health, understanding customer needs, market position, competitors, and trends. Identify ways to improve, simplify, and amplify existing vertical propositions, and build new propositions that differentiate and help us win in the market. Manage the full lifecycle of propositions from ideation to retirement, optimise the portfolio, and steer delivery of the propositions roadmap with cross-functional partners including COO, Digital, and Commercial Strategy. Be accountable for successfully launching new propositions and solutions, creating and executing the GTM roadmap with the Business Planning team, and driving sales and customer adoption. Lead and mentor the propositions team, whilst driving thought leadership and collaboration across matrixed teams to deliver outcomes for the role. The skills you'll need Business Case DevelopmentStakeholder ManagementCustomer InsightsCommercial AcumenGo-To-Market StrategyGrowth Mindset What we would like to see on your CV Proven experience in propositions management, product marketing, commercial strategy, or a closely related commercial role. Skilled in creating compelling value propositions that clearly articulate unique benefits and differentiate effectively in the market, addressing specific customer needs and market gaps. Strong presentation and communication skills to articulate propositions, engage stakeholders, and deliver persuasive pitches; ability to adapt your style to different audiences. stakeholder management skills with ability to collaborate across functions (e.g. commercial strategy, product, marketing, sales, finance, digital) and influence senior stakeholders. Proficiency in conducting market research and analysis to identify customer needs, market trends, and competitive dynamics. Solid understanding of the vertical market segments (Retail, Finance, Local Government & Health), how these markets operate, and factors affecting their economics. Benefits include 15% on target bonus Health Care Car Allowance BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. 25 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes. Flexible working BT have moved to a hybrid working model - you can work from home 2 days per week. This means you'll be at your contractual location 3 days a week.With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Head of Marketing Online Retailer - Home/General Merchandise London/Hybrid Competitive Salary A high-growth online retail business is seeking a Head of Marketing to lead a brand-led marketing strategy across its digital-first operation. This is a senior, hands-on role for an experienced ecommerce marketer who can combine strategic thinking with practical delivery. Working closely with founders and senior leaders, the Head of Marketing will shape brand positioning, customer messaging and digital presence across all online touchpoints, ensuring a consistent and compelling customer journey. Operating in a fast-paced, scale-up environment, the Head of Marketing will be comfortable building structure while remaining closely involved in day-to-day execution. Key Responsibilities Own and deliver a brand-led marketing strategy aligned to ecommerce growth objectives Define positioning, messaging and value propositions for an online retail audience Lead brand development, creative direction and digital storytelling Deliver integrated marketing activity across content, social, PR, partnerships and online channels Drive brand awareness, engagement and customer loyalty Work closely with ecommerce, trading and product teams to support online revenue growth Manage agencies, partners and marketing budgets Build scalable marketing processes and internal capability The Candidate Proven in a senior marketing role within online retail or ecommerce Strong background in brand-led, digital-first marketing Experience delivering integrated campaigns across multiple online channels Comfortable operating as a player-manager in a scale-up environment Commercially minded with strong creative judgement What Success Looks Like Within 12 months, the Head of Marketing will have strengthened brand visibility, improved customer engagement and built a scalable marketing foundation to support continued ecommerce growth. Apply today to find out more and be considered! BH35312
Jan 22, 2026
Full time
Head of Marketing Online Retailer - Home/General Merchandise London/Hybrid Competitive Salary A high-growth online retail business is seeking a Head of Marketing to lead a brand-led marketing strategy across its digital-first operation. This is a senior, hands-on role for an experienced ecommerce marketer who can combine strategic thinking with practical delivery. Working closely with founders and senior leaders, the Head of Marketing will shape brand positioning, customer messaging and digital presence across all online touchpoints, ensuring a consistent and compelling customer journey. Operating in a fast-paced, scale-up environment, the Head of Marketing will be comfortable building structure while remaining closely involved in day-to-day execution. Key Responsibilities Own and deliver a brand-led marketing strategy aligned to ecommerce growth objectives Define positioning, messaging and value propositions for an online retail audience Lead brand development, creative direction and digital storytelling Deliver integrated marketing activity across content, social, PR, partnerships and online channels Drive brand awareness, engagement and customer loyalty Work closely with ecommerce, trading and product teams to support online revenue growth Manage agencies, partners and marketing budgets Build scalable marketing processes and internal capability The Candidate Proven in a senior marketing role within online retail or ecommerce Strong background in brand-led, digital-first marketing Experience delivering integrated campaigns across multiple online channels Comfortable operating as a player-manager in a scale-up environment Commercially minded with strong creative judgement What Success Looks Like Within 12 months, the Head of Marketing will have strengthened brand visibility, improved customer engagement and built a scalable marketing foundation to support continued ecommerce growth. Apply today to find out more and be considered! BH35312
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We are seeking a Procurement Manager to join our Corporate & Business Procurement team. Reporting into the Head of CSG Procurement, you will implement the procurement strategy on Customer Experience across SKY UK & Ireland, partnering with key suppliers and senior stakeholders, you will help SKY bring their customers the joy of a better experience. What You'll Do: Lead the way: Help to develop and deliver the sourcing strategy for contact centres, using your commercial knowledge and Sky's global reach to get the best deals and partnerships." Negotiate big deals: Manage major agreements with key suppliers, making sure they fit with Sky's long-term goals and targets. " Find savings: Analyse spending, spot opportunities to save, and develop smart sourcing strategies to achieve cost savings and drive efficiency across your spend area." Build relationships: Create and manage strong relationships with internal stakeholders and key suppliers." Manage risk: Stay ahead of industry trends, market changes and handle potential risks." Work across teams: Partner with colleagues across Europe and the wider Sky Group (including Italy, Germany) and with our Comcast US counterparts." What You'll Bring: Category Management: Demonstrable experience in category management processes, ideally with some exposure to Servies and/ or Offshoring categories. "Desire to Succeed: An ambitious and highly motivated individual, keen to develop your knowledge in a specialised category and become a recognised expert. "Negotiation Skills: Confident leading or supporting negotiations on complex deals covering the elements of commercial, service, and contract terms. Team player: Excellent at building relationships with different teams across the globe, and with proven experience of supplier relationship management. Results-focused: Driven to achieve cost savings and make things more efficient and improve the suppliers' performance to our customers. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Jan 22, 2026
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We are seeking a Procurement Manager to join our Corporate & Business Procurement team. Reporting into the Head of CSG Procurement, you will implement the procurement strategy on Customer Experience across SKY UK & Ireland, partnering with key suppliers and senior stakeholders, you will help SKY bring their customers the joy of a better experience. What You'll Do: Lead the way: Help to develop and deliver the sourcing strategy for contact centres, using your commercial knowledge and Sky's global reach to get the best deals and partnerships." Negotiate big deals: Manage major agreements with key suppliers, making sure they fit with Sky's long-term goals and targets. " Find savings: Analyse spending, spot opportunities to save, and develop smart sourcing strategies to achieve cost savings and drive efficiency across your spend area." Build relationships: Create and manage strong relationships with internal stakeholders and key suppliers." Manage risk: Stay ahead of industry trends, market changes and handle potential risks." Work across teams: Partner with colleagues across Europe and the wider Sky Group (including Italy, Germany) and with our Comcast US counterparts." What You'll Bring: Category Management: Demonstrable experience in category management processes, ideally with some exposure to Servies and/ or Offshoring categories. "Desire to Succeed: An ambitious and highly motivated individual, keen to develop your knowledge in a specialised category and become a recognised expert. "Negotiation Skills: Confident leading or supporting negotiations on complex deals covering the elements of commercial, service, and contract terms. Team player: Excellent at building relationships with different teams across the globe, and with proven experience of supplier relationship management. Results-focused: Driven to achieve cost savings and make things more efficient and improve the suppliers' performance to our customers. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Ernst & Young Advisory Services Sdn Bhd
City, London
Manager - Supply Chain and Inventory Optimisation - London Location: London Other locations: Primary Location Only Date: 19 Jan 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Manager - Supply Chain and Inventory Optimisation - London The Opportunity - Supply Chain and Inventory Optimisation In an economic landscape of relatively high interest rates, legacy and enduring supply chain disruption and uncertain demand, cash and the proactive management of inventory levels are key skills. EY's cash and working capital team supports businesses in improving the effectiveness of their processes and commercial arrangements in order to free cash that is tied up on the balance sheet. Focusing on sustainable change underpinned by Cash Forecasting and Reporting, they deliver value through measurable improvement. The team has significant experience supporting the complete spectrum of listed and privately owned companies across multiple sectors or geographies, whether a successful business seeking to enhance shareholder value, or an organisation experiencing a cash crisis. The team also advises on broader treasury matters, including use of technology such as data analytics, cash management solutions and treasury management systems. The team is one of the market leading advisers in this space and part of the world's largest specialist cash and working capital advisory practice. There are opportunities to become a part of this group, specifically across inventory management and supply chain optimisation. Key Responsibilities As a Senior Manager within the Working Capital Team, you will work with clients to diagnose, design and implement improvements in their inventory and supply chain operations. Key areas include inventory optimisation (e.g. safety stock, obsolete & slow-moving inventory), supply chain planning (e.g. demand forecasting, replenishment, S&OP), logistics/warehousing, procurement and end-to-end process transformation. You will take a role in all aspects of project delivery and business development and contribute to team management and practice and methodology enhancement. You will take responsibility for the management of engagements, reporting to engagement leaders and project managing the delivery team. You will input knowledge and subject matter expertise, coordinating and driving the production of deliverables to the agreed timescales and communicating progress and any issues requiring escalation to the Partner. You will actively establish, maintain and strengthen internal and external relationships, leveraging these relationships to identify and pursue potential new engagement opportunities. As an influential member of the team, you will help to create an inclusive culture and will coach and counsel junior team members and help them to develop. Skills and Attributes for Success Displays an understanding of the drivers of inventory and working capital performance and the potential opportunities that can be implemented to deliver sustainable performance improvement Has awareness of and experience in working through sales and operations planning (IBP/ SI&OP) processes Understands, and is able to apply, statistical inventory analysis and other techniques including assessing target inventory and excess stock levels and determining related root causes and translating this into practical advice and recommendations to support operational improvement Design and implement inventory management policies and solutions, including safety stocks, reorder points, min/max, SKU rationalisation, stock categorisation, spares management and other optimisation tools Experienced at interpreting information/ data, to solve problems and formulate views and conclusions Able to synthesize complex issues from initial hypothesis, and identify the data required to confirm hypothesis Able to present solutions, issues and findings in both a concise written and oral format Good project management skills, ensuring the quality and consistency of performance in every task, whilst working to tight deadlines Develops and maintains productive working relationships and manages the communication with day-to-day client contacts Manage the financial aspects of engagements by preparing a budget, organizing resources, monitoring engagement economics and communicating the status to the engagement leaders Understands the capabilities of the firm, looking for opportunities to bring in other specialists and service lines to broaden engagements and achieve the best possible solution Identifies potential sell on opportunities and support the engagement leaders in pursuing these to broaden and extend live engagements To qualify for the role you must have Demonstrable consulting experience, or experience in a role within industry, leading on day to day supply chain operations or planning with a focus on inventory management Proven experience in inventory optimisation, supply chain planning (demand/supply), warehousing/logistics The ability to build strong relationships across the firm and can actively participate in business development Appreciation of the risks inherent in advising businesses and their stakeholders The ability to support business development activities, leveraging internal and external contacts to identify and pursue potential new client engagements A passion to drive improvement in team capability through methodology development and coaching Ideally, you may also have A relevant qualification in supply chain operations and planning or six sigma/ similar methodology European language skills, experience of visualisation tools (e.g. PowerBi, Qlik, Tableau etc) Understands adjacent skills such as supplier and customer contracting, accounts receivable and payable management, cash flow forecasting, factoring and supply chain finance What we look for We are looking for candidates who are highly motivated, driven, and have a passion to be part of a fast paced, successful transaction team. Being a strong team player is also important as well as someone who is happy to work flexibly throughout a period of growth within the cash and working capital team. What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you. About EY As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we'll make our ambition to be the best employer by 2020 a reality. Next Steps If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Jan 22, 2026
Full time
Manager - Supply Chain and Inventory Optimisation - London Location: London Other locations: Primary Location Only Date: 19 Jan 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Manager - Supply Chain and Inventory Optimisation - London The Opportunity - Supply Chain and Inventory Optimisation In an economic landscape of relatively high interest rates, legacy and enduring supply chain disruption and uncertain demand, cash and the proactive management of inventory levels are key skills. EY's cash and working capital team supports businesses in improving the effectiveness of their processes and commercial arrangements in order to free cash that is tied up on the balance sheet. Focusing on sustainable change underpinned by Cash Forecasting and Reporting, they deliver value through measurable improvement. The team has significant experience supporting the complete spectrum of listed and privately owned companies across multiple sectors or geographies, whether a successful business seeking to enhance shareholder value, or an organisation experiencing a cash crisis. The team also advises on broader treasury matters, including use of technology such as data analytics, cash management solutions and treasury management systems. The team is one of the market leading advisers in this space and part of the world's largest specialist cash and working capital advisory practice. There are opportunities to become a part of this group, specifically across inventory management and supply chain optimisation. Key Responsibilities As a Senior Manager within the Working Capital Team, you will work with clients to diagnose, design and implement improvements in their inventory and supply chain operations. Key areas include inventory optimisation (e.g. safety stock, obsolete & slow-moving inventory), supply chain planning (e.g. demand forecasting, replenishment, S&OP), logistics/warehousing, procurement and end-to-end process transformation. You will take a role in all aspects of project delivery and business development and contribute to team management and practice and methodology enhancement. You will take responsibility for the management of engagements, reporting to engagement leaders and project managing the delivery team. You will input knowledge and subject matter expertise, coordinating and driving the production of deliverables to the agreed timescales and communicating progress and any issues requiring escalation to the Partner. You will actively establish, maintain and strengthen internal and external relationships, leveraging these relationships to identify and pursue potential new engagement opportunities. As an influential member of the team, you will help to create an inclusive culture and will coach and counsel junior team members and help them to develop. Skills and Attributes for Success Displays an understanding of the drivers of inventory and working capital performance and the potential opportunities that can be implemented to deliver sustainable performance improvement Has awareness of and experience in working through sales and operations planning (IBP/ SI&OP) processes Understands, and is able to apply, statistical inventory analysis and other techniques including assessing target inventory and excess stock levels and determining related root causes and translating this into practical advice and recommendations to support operational improvement Design and implement inventory management policies and solutions, including safety stocks, reorder points, min/max, SKU rationalisation, stock categorisation, spares management and other optimisation tools Experienced at interpreting information/ data, to solve problems and formulate views and conclusions Able to synthesize complex issues from initial hypothesis, and identify the data required to confirm hypothesis Able to present solutions, issues and findings in both a concise written and oral format Good project management skills, ensuring the quality and consistency of performance in every task, whilst working to tight deadlines Develops and maintains productive working relationships and manages the communication with day-to-day client contacts Manage the financial aspects of engagements by preparing a budget, organizing resources, monitoring engagement economics and communicating the status to the engagement leaders Understands the capabilities of the firm, looking for opportunities to bring in other specialists and service lines to broaden engagements and achieve the best possible solution Identifies potential sell on opportunities and support the engagement leaders in pursuing these to broaden and extend live engagements To qualify for the role you must have Demonstrable consulting experience, or experience in a role within industry, leading on day to day supply chain operations or planning with a focus on inventory management Proven experience in inventory optimisation, supply chain planning (demand/supply), warehousing/logistics The ability to build strong relationships across the firm and can actively participate in business development Appreciation of the risks inherent in advising businesses and their stakeholders The ability to support business development activities, leveraging internal and external contacts to identify and pursue potential new client engagements A passion to drive improvement in team capability through methodology development and coaching Ideally, you may also have A relevant qualification in supply chain operations and planning or six sigma/ similar methodology European language skills, experience of visualisation tools (e.g. PowerBi, Qlik, Tableau etc) Understands adjacent skills such as supplier and customer contracting, accounts receivable and payable management, cash flow forecasting, factoring and supply chain finance What we look for We are looking for candidates who are highly motivated, driven, and have a passion to be part of a fast paced, successful transaction team. Being a strong team player is also important as well as someone who is happy to work flexibly throughout a period of growth within the cash and working capital team. What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you. About EY As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we'll make our ambition to be the best employer by 2020 a reality. Next Steps If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We are seeking a Procurement Manager to join our Corporate & Business Procurement team. Reporting into the Head of CSG Procurement, you will implement the procurement strategy on Customer Experience across SKY UK & Ireland, partnering with key suppliers and senior stakeholders, you will help SKY bring their customers the joy of a better experience. What You'll Do: Lead the way: Help to develop and deliver the sourcing strategy for contact centres, using your commercial knowledge and Sky's global reach to get the best deals and partnerships." Negotiate big deals: Manage major agreements with key suppliers, making sure they fit with Sky's long-term goals and targets. " Find savings: Analyse spending, spot opportunities to save, and develop smart sourcing strategies to achieve cost savings and drive efficiency across your spend area." Build relationships: Create and manage strong relationships with internal stakeholders and key suppliers." Manage risk: Stay ahead of industry trends, market changes and handle potential risks." Work across teams: Partner with colleagues across Europe and the wider Sky Group (including Italy, Germany) and with our Comcast US counterparts." What You'll Bring: Category Management: Demonstrable experience in category management processes, ideally with some exposure to Servies and/ or Offshoring categories. "Desire to Succeed: An ambitious and highly motivated individual, keen to develop your knowledge in a specialised category and become a recognised expert. "Negotiation Skills: Confident leading or supporting negotiations on complex deals covering the elements of commercial, service, and contract terms. Team player: Excellent at building relationships with different teams across the globe, and with proven experience of supplier relationship management. Results-focused: Driven to achieve cost savings and make things more efficient and improve the suppliers' performance to our customers. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Jan 22, 2026
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We are seeking a Procurement Manager to join our Corporate & Business Procurement team. Reporting into the Head of CSG Procurement, you will implement the procurement strategy on Customer Experience across SKY UK & Ireland, partnering with key suppliers and senior stakeholders, you will help SKY bring their customers the joy of a better experience. What You'll Do: Lead the way: Help to develop and deliver the sourcing strategy for contact centres, using your commercial knowledge and Sky's global reach to get the best deals and partnerships." Negotiate big deals: Manage major agreements with key suppliers, making sure they fit with Sky's long-term goals and targets. " Find savings: Analyse spending, spot opportunities to save, and develop smart sourcing strategies to achieve cost savings and drive efficiency across your spend area." Build relationships: Create and manage strong relationships with internal stakeholders and key suppliers." Manage risk: Stay ahead of industry trends, market changes and handle potential risks." Work across teams: Partner with colleagues across Europe and the wider Sky Group (including Italy, Germany) and with our Comcast US counterparts." What You'll Bring: Category Management: Demonstrable experience in category management processes, ideally with some exposure to Servies and/ or Offshoring categories. "Desire to Succeed: An ambitious and highly motivated individual, keen to develop your knowledge in a specialised category and become a recognised expert. "Negotiation Skills: Confident leading or supporting negotiations on complex deals covering the elements of commercial, service, and contract terms. Team player: Excellent at building relationships with different teams across the globe, and with proven experience of supplier relationship management. Results-focused: Driven to achieve cost savings and make things more efficient and improve the suppliers' performance to our customers. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
At Travelbag, we make travel a piece of cake. Our knowledgeable experts live and breathe holidays, so they're always on hand with tips and advice, to help our customers discover somewhere new. Whether they want a relaxing week away or a month-long adventure, we've got it covered. We're owned by dnata Travel, part of the Emirates Group. We are looking for a Sales Manager to lead our Harpenden team. In this role you will be responsible for the overall financial and sales performance of your store. This is very much a 'hands on' role for someone with a 'lead from the front' approach. You will work closely with your regional manager and with the wider Travelbag management team to deliver sales results whilst championing the Travelbag brand. Ideally, we are looking for someone with previous travel industry experience who is an inspirational leader and engages with their team to achieve results. You should have strong commercial awareness and financial management experience alongside excellent people management skills. We are also be interested in applications from anyone looking for the next step in their career Job Accountabilities Overall responsibility for the day to day running of your shop; leading, developing and motivating your team Maximise revenue from a strong sales and customer service focus Deliver the agreed levels of service and quality ensuring targets and goals are achieved Direct and manage your shop within agreed operational and financial budgets. Actively reduce cost base to a minimum operational level to maximise revenue opportunities Work in partnership with the post sales teams to ensure a high quality end to end service to our customers Pre empt any caveats and barriers to success by on going analysis of operations, taking appropriate action to resolve issues Co ordinate with the wider management team to manage and plan available resource for the provision of call flow Engage with marketing and other sales departments to drive enquiries through increased footfall, local events, improved end to end customer experience and championing individual staff knowledge and experience Propose plans for localised revenue generation, including targets, costs and resource management and ongoing performance analysis Contribute to and attend brand events To be considered for this role, we need you to have the following skills and experience Extensive experience of working at a strategic level in an inbound travel sales environment either call centre or retail Sound operational management experience A thorough understanding of resource optimisation and delivery An excellent team player, with the ability to contribute and challenge, provide leadership and coaching opportunities within the scope of the performance management process Resilient with the ability to overcome challenges to consistently meet and exceed targets Self motivated and approaches work with a mature and positive attitude The ability to introduce meaningful and stretching KPIs and maintain focus on achievement The ability to create a dynamic and high performing team through selection, motivation and development Excellent communication skills - both written and verbal Excellent influencing skills at a senior management level Results focused and committed to high personal standards and a desire to achieve We have some fantastic benefits, making us a great place to work Travel discounts - we have a dedicated Staff Travel Team to help you plan your next adventure 25 days annual leave, increasing to 28 days after 5 full years of service (+ bank holidays) Additional annual leave purchase scheme - so you can pursue your love of travel Company pension scheme Life assurance Low cost health care for you and your family Employee Assistance programme Mental Health First Aiders Ongoing development - we have an in house People Development Team Industry/social events - including supplier events, office socials & parties and pop up shops Cycle to work scheme Long service awards Reward & recognition programme Belong programme - Employee Resource Groups (ERGs) that play a crucial role in implementing our DEI strategy Volunteer days - one day's paid leave each year to volunteer with a registered charity dnata4good - supporting the local communities we work, live and thrive in Refer a friend scheme Free eye care tests Free Taste Card membership- offering discounts on dining out, movies, attractions, takeaways and online shopping Casual dress code Free tea and coffee, break our area with free Wi Fi
Jan 22, 2026
Full time
At Travelbag, we make travel a piece of cake. Our knowledgeable experts live and breathe holidays, so they're always on hand with tips and advice, to help our customers discover somewhere new. Whether they want a relaxing week away or a month-long adventure, we've got it covered. We're owned by dnata Travel, part of the Emirates Group. We are looking for a Sales Manager to lead our Harpenden team. In this role you will be responsible for the overall financial and sales performance of your store. This is very much a 'hands on' role for someone with a 'lead from the front' approach. You will work closely with your regional manager and with the wider Travelbag management team to deliver sales results whilst championing the Travelbag brand. Ideally, we are looking for someone with previous travel industry experience who is an inspirational leader and engages with their team to achieve results. You should have strong commercial awareness and financial management experience alongside excellent people management skills. We are also be interested in applications from anyone looking for the next step in their career Job Accountabilities Overall responsibility for the day to day running of your shop; leading, developing and motivating your team Maximise revenue from a strong sales and customer service focus Deliver the agreed levels of service and quality ensuring targets and goals are achieved Direct and manage your shop within agreed operational and financial budgets. Actively reduce cost base to a minimum operational level to maximise revenue opportunities Work in partnership with the post sales teams to ensure a high quality end to end service to our customers Pre empt any caveats and barriers to success by on going analysis of operations, taking appropriate action to resolve issues Co ordinate with the wider management team to manage and plan available resource for the provision of call flow Engage with marketing and other sales departments to drive enquiries through increased footfall, local events, improved end to end customer experience and championing individual staff knowledge and experience Propose plans for localised revenue generation, including targets, costs and resource management and ongoing performance analysis Contribute to and attend brand events To be considered for this role, we need you to have the following skills and experience Extensive experience of working at a strategic level in an inbound travel sales environment either call centre or retail Sound operational management experience A thorough understanding of resource optimisation and delivery An excellent team player, with the ability to contribute and challenge, provide leadership and coaching opportunities within the scope of the performance management process Resilient with the ability to overcome challenges to consistently meet and exceed targets Self motivated and approaches work with a mature and positive attitude The ability to introduce meaningful and stretching KPIs and maintain focus on achievement The ability to create a dynamic and high performing team through selection, motivation and development Excellent communication skills - both written and verbal Excellent influencing skills at a senior management level Results focused and committed to high personal standards and a desire to achieve We have some fantastic benefits, making us a great place to work Travel discounts - we have a dedicated Staff Travel Team to help you plan your next adventure 25 days annual leave, increasing to 28 days after 5 full years of service (+ bank holidays) Additional annual leave purchase scheme - so you can pursue your love of travel Company pension scheme Life assurance Low cost health care for you and your family Employee Assistance programme Mental Health First Aiders Ongoing development - we have an in house People Development Team Industry/social events - including supplier events, office socials & parties and pop up shops Cycle to work scheme Long service awards Reward & recognition programme Belong programme - Employee Resource Groups (ERGs) that play a crucial role in implementing our DEI strategy Volunteer days - one day's paid leave each year to volunteer with a registered charity dnata4good - supporting the local communities we work, live and thrive in Refer a friend scheme Free eye care tests Free Taste Card membership- offering discounts on dining out, movies, attractions, takeaways and online shopping Casual dress code Free tea and coffee, break our area with free Wi Fi
Be part of a global, purpose-driven organisation that protects people and assets Manage and grow strategic, long-term customer relationships About Our Client ITURRI is an international leader in industrial safety, emergency response solutions and personal protective equipment. Operating across multiple continents, the business supports customers in sectors such as fire and rescue, utilities, energy, transport and industrial services. With a strong heritage, continued investment in innovation, and a clear focus on sustainability and people safety, ITURRI combines the scale of a global organisation with a collaborative, values-led culture. Job Description The key responsibilities for the Key Account Manager will be to: Manage and develop a key strategic account, ensuring long-term partnership and customer satisfaction Act as the primary point of contact for customers, understanding their operational challenges and translating these into tailored solutions Identify opportunities to grow account value through cross-selling, up-selling and new contract wins Lead commercial negotiations, pricing discussions and contract renewals Work closely with internal teams including operations, technical, procurement and customer service to deliver seamless outcomes Monitor market trends, competitor activity and customer feedback to inform account strategy Ensure accurate forecasting, reporting and CRM discipline The Successful Applicant The successful Key Account Manager will:- Have proven experience in a Key Account Manager or senior account management role, having sold into Defence, Military or Police. Strong commercial acumen with experience managing complex, long-term customer relationships Confident communicator with the ability to influence stakeholders at all levels Self-motivated, organised and comfortable working autonomously across a national or regional customer base Experience of tendering, contract management and structured account planning Be able to travel flexibly across the UK with a key focus of visiting clients in the Bristol area. What's on Offer On offer is a competitive base salary plus a comprehensive benefits package, alongside the opportunity to join a well-established global organisation where your contribution genuinely matters. You will be given the autonomy, support and career development opportunities to succeed, while playing a key role in helping customers operate more safely and effectively. Contact Amit Johal Quote job ref JN-(phone number removed)Z Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
Jan 21, 2026
Full time
Be part of a global, purpose-driven organisation that protects people and assets Manage and grow strategic, long-term customer relationships About Our Client ITURRI is an international leader in industrial safety, emergency response solutions and personal protective equipment. Operating across multiple continents, the business supports customers in sectors such as fire and rescue, utilities, energy, transport and industrial services. With a strong heritage, continued investment in innovation, and a clear focus on sustainability and people safety, ITURRI combines the scale of a global organisation with a collaborative, values-led culture. Job Description The key responsibilities for the Key Account Manager will be to: Manage and develop a key strategic account, ensuring long-term partnership and customer satisfaction Act as the primary point of contact for customers, understanding their operational challenges and translating these into tailored solutions Identify opportunities to grow account value through cross-selling, up-selling and new contract wins Lead commercial negotiations, pricing discussions and contract renewals Work closely with internal teams including operations, technical, procurement and customer service to deliver seamless outcomes Monitor market trends, competitor activity and customer feedback to inform account strategy Ensure accurate forecasting, reporting and CRM discipline The Successful Applicant The successful Key Account Manager will:- Have proven experience in a Key Account Manager or senior account management role, having sold into Defence, Military or Police. Strong commercial acumen with experience managing complex, long-term customer relationships Confident communicator with the ability to influence stakeholders at all levels Self-motivated, organised and comfortable working autonomously across a national or regional customer base Experience of tendering, contract management and structured account planning Be able to travel flexibly across the UK with a key focus of visiting clients in the Bristol area. What's on Offer On offer is a competitive base salary plus a comprehensive benefits package, alongside the opportunity to join a well-established global organisation where your contribution genuinely matters. You will be given the autonomy, support and career development opportunities to succeed, while playing a key role in helping customers operate more safely and effectively. Contact Amit Johal Quote job ref JN-(phone number removed)Z Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
Location: Bedfordshire/Hybrid Job Description: Our established client is seeking a full-time permanent Senior Event Manager to work in their events production department. The successful candidate will work alongside the Account Manager and Event Production team to assist in delivering complex multi-faceted events. Such as incentive trips, test drive campaigns, training events, brand partnerships and experimental activations. Key Responsibilities: Assist with the event management process from planning, execution, reconciliation, including travel and accommodation booking Opportunities to project lead on some events throughout the year Assist with the creation of bespoke event templates and project coordination Understand event kits and their logistical implications Ensure excellent customer service, guest management, and quality delivery Manage supplier relationships, sourcing new suppliers, and achieving cost efficiencies Assist with venue sourcing and attend site visits as needed. Work with the talent team to appoint and manage casual event staff, ensuring necessary skills and presentation Key Skills: Passionate about the events industry and highly motivated. Resourceful, self-starting, versatile, organized, and flexible with excellent multi-tasking skills. Computer literate with good knowledge of Microsoft packages. Confident communicator, capable of building strong relationships both internally and externally. Attention to detail, able to prioritize, work to tight deadlines, and produce high-standard documents. Holds a full UK driver's license, confident driving a van, and willing to load/unload equipment. FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions please contact us to discuss one of our many positions.
Jan 21, 2026
Full time
Location: Bedfordshire/Hybrid Job Description: Our established client is seeking a full-time permanent Senior Event Manager to work in their events production department. The successful candidate will work alongside the Account Manager and Event Production team to assist in delivering complex multi-faceted events. Such as incentive trips, test drive campaigns, training events, brand partnerships and experimental activations. Key Responsibilities: Assist with the event management process from planning, execution, reconciliation, including travel and accommodation booking Opportunities to project lead on some events throughout the year Assist with the creation of bespoke event templates and project coordination Understand event kits and their logistical implications Ensure excellent customer service, guest management, and quality delivery Manage supplier relationships, sourcing new suppliers, and achieving cost efficiencies Assist with venue sourcing and attend site visits as needed. Work with the talent team to appoint and manage casual event staff, ensuring necessary skills and presentation Key Skills: Passionate about the events industry and highly motivated. Resourceful, self-starting, versatile, organized, and flexible with excellent multi-tasking skills. Computer literate with good knowledge of Microsoft packages. Confident communicator, capable of building strong relationships both internally and externally. Attention to detail, able to prioritize, work to tight deadlines, and produce high-standard documents. Holds a full UK driver's license, confident driving a van, and willing to load/unload equipment. FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions please contact us to discuss one of our many positions.
About Aios Medical Our overarching mission is to accelerate the mass market global adoption of consumer biotech products so every human can live at least 100 healthy years. Our immediate focus is excess bodyweight. We are accelerating the global take up of GLP 1 medications by increasing their accessibility to help solve obesity worldwide. To do that, we're building an AI powered clinical operating system: ClinicOS. ClinicOS makes it effortless for consumer brands to easily offer direct to patient healthcare, globally. We work with external Brand Partners, as well as using this infrastructure to scale our own internal consumer healthcare brands. Since we launched Fella Health in the US in June 2021, Fella has positioned itself as no nonsense weight loss for busy bigger guys. Today, we operate multiple brands across the US & UK - our two biggest are Fella Health (US & UK) and Bolt Pharmacy (UK). Our infrastructure will have served 100 million patients worldwide by 2035. We'll then use that direct to patient infrastructure to serve next gen biotech products at scale to increase the proportion of humans living at least 100 healthy years. In so doing, we'll become the world's first trillion dollar healthcare company. How far along are we? We've grown >1000x since Aug 2021, >200x since Aug 2022, >40x since Aug 2023. We're serving >40k customers with high NPS. We're >$50M/yr revenue. We've been cashflow positive for >24mo. We're a young startup and we're just getting started. This is still Day 1 and all our work is ahead of us. We're backed by top healthcare & consumer investors: Y Combinator Global Founders Capital - backed Facebook, Slack, LinkedIn, Revolut, Rocket Internet AngelList Early Stage Fund (backed by Naval Ravikant) BrandProject (venture builder behind 2 unicorns) The founders of Indeed, Curative (unicorn), Alan (unicorn), Kaia Health (>$300mil valuation), Vouch Insurance (>$500mil valuation), Not Boring (Packy McCormick) You can read more about working with us here: Working at Aios Medical The opportunity as the UK General Manager at Bolt Pharmacy We're building a world class team. As Head of Operations UK at Bolt, your fundamental role is to build and scale the physical and logistical backbone that makes fast, safe, and high quality patient delivery possible. You'll take full ownership of our UK operations from the current pharmacy setup to the design and launch of our next generation facility. You'll build the systems that let us move from 4,000 to 35,000 orders a day without chaos. You'll streamline every step of dispensing, automate where possible, and create clear flow across receiving, checking, packing, and handoff. You'll strengthen cold chain and inventory security, implement scan based verification, and ensure the operation is ready to handle 10x scale. At its core, this role is about running the four walls of the operation: People management: You'll lead the on site operations team day to day. This includes hiring, training, scheduling, performance management, and making hard calls when needed. You'll set clear standards on the floor and build a culture of pace, precision, and accountability. Process improvement & throughput: You'll continuously improve how work gets done. This means driving micro optimizations in layout, tooling, and workflow to increase throughput while maintaining quality. You'll own the path from today's scale to 10k, 20k, and 35k+ orders per day. Daily facility operations: You'll keep the building running. From suppliers and pickups to equipment, maintenance, safety, and site readiness, you'll ensure the operation is stable, compliant, and resilient even under spikes or unexpected issues. Great performance in this role means the site runs smoothly at scale, error rates trend down, speed increases, and the team can absorb rapid growth without chaos or burnout. This is a full time, UK based role, with some meetings around midday Pacific Time for calls as needed. You'll report directly to Jordan Pellikan (Head of CX & Ops). You'll also work closely with: Richie (CEO) Saim (UK Lead) Ben Dowdle (Head of Product) Key responsibilities Take full ownership of the new UK site built to handle 35,000+ daily orders Own day to day execution across the facility, ensuring the site runs smoothly every day Build systems and routines that keep dispensing, packing, and delivery running reliably at scale Own cold chain integrity end to end as volume grows, including capacity planning, monitoring, and failure response Tighten physical security and stock control for high value inventory Own throughput, error rates, and SLAs, using metrics to drive daily decisions on the floor Build and lead the operations team Define clear structure, ownership, and station responsibilities on the floor Hire, train, and coach team members for consistency, speed, and quality Manage performance actively, address underperformance early, and make hard people decisions when needed Establish daily reporting, operating rhythms, and clear escalation paths Drive process improvement and throughput Continuously improve workflow across receiving, checking, packing, and handoff Lead micro optimizations in layout, tooling, and standard work to increase throughput without sacrificing quality Scale the operation in clear steps (current state > 10k > 20k > 35k+ orders per day) Evaluate automation pragmatically Explore automation and tooling only where it meaningfully reduces errors or manual load Pilot practical solutions in packing, checking, or cold chain prep when stability and volume justify it Prioritize reliability and execution over heavy or experimental tech builds Ensure delivery reliability at scale Own outbound performance and day to day coordination with logistics partners Ensure delivery remains predictable and resilient as order volume increases Escalate and resolve issues quickly to protect patient experience Need to have Scale in live operations: You've run or scaled a fulfillment/distribution site at 10k+ orders/day. You know how to take a site from hundreds to a few thousand orders/day without chaos. Process + layout design: You've mapped end to end flows (receiving dispensing checking packing handoff), balanced stations, and removed failure points. You can design a floor layout for speed and clarity. Security & stock control: You're comfortable with high value inventory controls: Access, storage, counts, reconciliations, and chain of custody. Cost & ROI mindset: You reduce cost per order while holding the line on speed, quality, and compliance. You People leadership: You hired effective leaders and built teams with a high cultural standards and clear accountability. Leading large teams 100+ in fast paced, operational environments such as logistics, warehousing etc Ownership & autonomy: You are obsess with efficiency: spotting bottlenecks, redesigning workflows.Anticipate blockers and proactively solve them before they become an issue. UK logistics experience: You've worked with parcel carriers (e.g., DPD/Royal Mail/3PLs) at scale and can make pickups, manifests, and exceptions reliable You can build and maintain close relationships with senior leadership at key partners like Novo Nordisk and Lilly to drive growth and resolve challenges. Multi site scalability: You've built systems and playbooks that can be replicated across future locations. You are able to translate vision into concrete plans, projects, and targets and then work towards achieving those roadmaps. Nice to have Automation/robotics: You've evaluated or deployed practical automation for dispensing, checking, packing, or cold chain handling (including external vendors). Pharmacy/regulated ops: You've worked in or alongside GPhC/MHRA environments and understand what "good" looks like for compliance in a live pharmacy setting. Move & commissioning: You've stood up a new site: layout, staffing plan, go live, and a low downtime transition & documented evrything. Delivery network depth: You've negotiated SLAs, built peak plans/contingencies, and improved first attempt success at scale. Hub and spoke literacy: You understand central fill models and how they change staffing, flow, and stock positioning. Startup pace: You've operated in high velocity settings where priorities move fast and "done" beats "perfect." Throughput & quality metrics: You build simple dashboards (throughput, error rates, SLAs, cold chain readiness) and use them to spot bottlenecks and improve week over week. Our cultural standards Belief in the mission: We will have served 100 million patients by the end of 2035 and we transform the life of most patients who join. We have a lot of work to do. We are obsessed with our patients and are dedicated to the mission. Unwavering integrity: We are at the frontier, so we often live in ambiguity with no trodden path. When we can't look to others for guidance, we must maintain impeccable ethics and unwavering integrity. Only the paranoid survive: Bad sh t is coming. By joining us . click apply for full job details
Jan 21, 2026
Full time
About Aios Medical Our overarching mission is to accelerate the mass market global adoption of consumer biotech products so every human can live at least 100 healthy years. Our immediate focus is excess bodyweight. We are accelerating the global take up of GLP 1 medications by increasing their accessibility to help solve obesity worldwide. To do that, we're building an AI powered clinical operating system: ClinicOS. ClinicOS makes it effortless for consumer brands to easily offer direct to patient healthcare, globally. We work with external Brand Partners, as well as using this infrastructure to scale our own internal consumer healthcare brands. Since we launched Fella Health in the US in June 2021, Fella has positioned itself as no nonsense weight loss for busy bigger guys. Today, we operate multiple brands across the US & UK - our two biggest are Fella Health (US & UK) and Bolt Pharmacy (UK). Our infrastructure will have served 100 million patients worldwide by 2035. We'll then use that direct to patient infrastructure to serve next gen biotech products at scale to increase the proportion of humans living at least 100 healthy years. In so doing, we'll become the world's first trillion dollar healthcare company. How far along are we? We've grown >1000x since Aug 2021, >200x since Aug 2022, >40x since Aug 2023. We're serving >40k customers with high NPS. We're >$50M/yr revenue. We've been cashflow positive for >24mo. We're a young startup and we're just getting started. This is still Day 1 and all our work is ahead of us. We're backed by top healthcare & consumer investors: Y Combinator Global Founders Capital - backed Facebook, Slack, LinkedIn, Revolut, Rocket Internet AngelList Early Stage Fund (backed by Naval Ravikant) BrandProject (venture builder behind 2 unicorns) The founders of Indeed, Curative (unicorn), Alan (unicorn), Kaia Health (>$300mil valuation), Vouch Insurance (>$500mil valuation), Not Boring (Packy McCormick) You can read more about working with us here: Working at Aios Medical The opportunity as the UK General Manager at Bolt Pharmacy We're building a world class team. As Head of Operations UK at Bolt, your fundamental role is to build and scale the physical and logistical backbone that makes fast, safe, and high quality patient delivery possible. You'll take full ownership of our UK operations from the current pharmacy setup to the design and launch of our next generation facility. You'll build the systems that let us move from 4,000 to 35,000 orders a day without chaos. You'll streamline every step of dispensing, automate where possible, and create clear flow across receiving, checking, packing, and handoff. You'll strengthen cold chain and inventory security, implement scan based verification, and ensure the operation is ready to handle 10x scale. At its core, this role is about running the four walls of the operation: People management: You'll lead the on site operations team day to day. This includes hiring, training, scheduling, performance management, and making hard calls when needed. You'll set clear standards on the floor and build a culture of pace, precision, and accountability. Process improvement & throughput: You'll continuously improve how work gets done. This means driving micro optimizations in layout, tooling, and workflow to increase throughput while maintaining quality. You'll own the path from today's scale to 10k, 20k, and 35k+ orders per day. Daily facility operations: You'll keep the building running. From suppliers and pickups to equipment, maintenance, safety, and site readiness, you'll ensure the operation is stable, compliant, and resilient even under spikes or unexpected issues. Great performance in this role means the site runs smoothly at scale, error rates trend down, speed increases, and the team can absorb rapid growth without chaos or burnout. This is a full time, UK based role, with some meetings around midday Pacific Time for calls as needed. You'll report directly to Jordan Pellikan (Head of CX & Ops). You'll also work closely with: Richie (CEO) Saim (UK Lead) Ben Dowdle (Head of Product) Key responsibilities Take full ownership of the new UK site built to handle 35,000+ daily orders Own day to day execution across the facility, ensuring the site runs smoothly every day Build systems and routines that keep dispensing, packing, and delivery running reliably at scale Own cold chain integrity end to end as volume grows, including capacity planning, monitoring, and failure response Tighten physical security and stock control for high value inventory Own throughput, error rates, and SLAs, using metrics to drive daily decisions on the floor Build and lead the operations team Define clear structure, ownership, and station responsibilities on the floor Hire, train, and coach team members for consistency, speed, and quality Manage performance actively, address underperformance early, and make hard people decisions when needed Establish daily reporting, operating rhythms, and clear escalation paths Drive process improvement and throughput Continuously improve workflow across receiving, checking, packing, and handoff Lead micro optimizations in layout, tooling, and standard work to increase throughput without sacrificing quality Scale the operation in clear steps (current state > 10k > 20k > 35k+ orders per day) Evaluate automation pragmatically Explore automation and tooling only where it meaningfully reduces errors or manual load Pilot practical solutions in packing, checking, or cold chain prep when stability and volume justify it Prioritize reliability and execution over heavy or experimental tech builds Ensure delivery reliability at scale Own outbound performance and day to day coordination with logistics partners Ensure delivery remains predictable and resilient as order volume increases Escalate and resolve issues quickly to protect patient experience Need to have Scale in live operations: You've run or scaled a fulfillment/distribution site at 10k+ orders/day. You know how to take a site from hundreds to a few thousand orders/day without chaos. Process + layout design: You've mapped end to end flows (receiving dispensing checking packing handoff), balanced stations, and removed failure points. You can design a floor layout for speed and clarity. Security & stock control: You're comfortable with high value inventory controls: Access, storage, counts, reconciliations, and chain of custody. Cost & ROI mindset: You reduce cost per order while holding the line on speed, quality, and compliance. You People leadership: You hired effective leaders and built teams with a high cultural standards and clear accountability. Leading large teams 100+ in fast paced, operational environments such as logistics, warehousing etc Ownership & autonomy: You are obsess with efficiency: spotting bottlenecks, redesigning workflows.Anticipate blockers and proactively solve them before they become an issue. UK logistics experience: You've worked with parcel carriers (e.g., DPD/Royal Mail/3PLs) at scale and can make pickups, manifests, and exceptions reliable You can build and maintain close relationships with senior leadership at key partners like Novo Nordisk and Lilly to drive growth and resolve challenges. Multi site scalability: You've built systems and playbooks that can be replicated across future locations. You are able to translate vision into concrete plans, projects, and targets and then work towards achieving those roadmaps. Nice to have Automation/robotics: You've evaluated or deployed practical automation for dispensing, checking, packing, or cold chain handling (including external vendors). Pharmacy/regulated ops: You've worked in or alongside GPhC/MHRA environments and understand what "good" looks like for compliance in a live pharmacy setting. Move & commissioning: You've stood up a new site: layout, staffing plan, go live, and a low downtime transition & documented evrything. Delivery network depth: You've negotiated SLAs, built peak plans/contingencies, and improved first attempt success at scale. Hub and spoke literacy: You understand central fill models and how they change staffing, flow, and stock positioning. Startup pace: You've operated in high velocity settings where priorities move fast and "done" beats "perfect." Throughput & quality metrics: You build simple dashboards (throughput, error rates, SLAs, cold chain readiness) and use them to spot bottlenecks and improve week over week. Our cultural standards Belief in the mission: We will have served 100 million patients by the end of 2035 and we transform the life of most patients who join. We have a lot of work to do. We are obsessed with our patients and are dedicated to the mission. Unwavering integrity: We are at the frontier, so we often live in ambiguity with no trodden path. When we can't look to others for guidance, we must maintain impeccable ethics and unwavering integrity. Only the paranoid survive: Bad sh t is coming. By joining us . click apply for full job details
ABOUT KOLLENO Kolleno is a trusted FinOps platform that simplifies receivables, payments & reconciliation for CFOs and finance teams. We redefine the very essence of payments management for businesses, foreseeing traditional finance operations transforming into seamless experiences for everyone involved: CFOs, finance teams and clients. We empower finance teams to tackle their daily tasks effortlessly and businesses to free up resources to focus on higher-priority, growth-driving activities. Founded in 2020, Kolleno raised £4M (USD $5.4M) in seed funding from leading investors, including Eurazeo, Stride.VC, Allianz Trade and Hubspot, and currently services clients across North America, Europe and South Africa. As our activity surges and clientele grows, we're expanding our Customer Success team to nurture enduring client relationships. At Kolleno, we cultivate builder mindset, curiosity, humility, and teamwork. You'll be joining a diverse and dynamic team, where your potential knows no bounds, limited only by the expanse of your own ambitions. ABOUT THE ROLE We're looking for an Implementation Manager who thrives at the intersection of customer success, product, and engineering. We are B2B Fintech in Payments, helping enterprises improve their financial operations: Do you enjoy dissecting complex enterprise systems to figure out how they actually work? get a kick out of making clunky ERP setups play nicely with modern platforms? take pride in delivering onboarding experiences that just work? love bringing clarity to chaos in cross-functional environments? Are you a strong communicator who can speak both "engineering" and "CFO"? able to understand the big picture while diving into the technical details? comfortable leading onboarding projects from kickoff to delivery? someone who thrives in client-facing, solution-oriented roles? Here's what makes our work different We're not just building B2B software - we're transforming how enterprise finance teams manage cash flow and collections. Our enterprise clients rely on us to understand their technical environments, especially ERPs like NetSuite, SAP, and Microsoft Dynamics, and to help them integrate Kolleno seamlessly. You will be the technical bridge between our clients and product, ensuring each enterprise onboarding is tailored to how the customer actually works - not how they say they work. Your Role as Project Lead You'll be the owner and driver of multiple large-scale onboarding projects. You'll operate as a hands-on project manager, responsible for coordinating cross-functional teams, unblocking issues, keeping everyone aligned, documenting progress and most importantly, getting customers live as quickly and smoothly as possible. You'll be the central point of contact internally and externally, balancing technical detail with strategic oversight, and making sure every onboarding hits the mark. You'll join a team that values A customer-first approach. Deep understanding of customer systems and workflows Clear, honest communication (internally and externally) Consistent, high-quality onboarding delivery Long-term thinking, not duct-tape fixes Customer empathy with strong technical depth Your Day-to-Day Work closely with enterprise customers to understand their ERP setups (NetSuite, SAP, Microsoft Dynamics), billing and collections processes Gather and map technical requirements, including custom fields, data flows, and integration logic Own the technical implementation of Kolleno during onboarding Collaborate across Sales,Product, Engineering, and Customer Success to design tailored solutions Develop and deliver an internal/external onboarding progress tool to track outstanding tasks and milestones Act as the go-to expert for how Kolleno integrates with ERPs across the enterprise customer base Translate customer needs into actionable tasks and ensure smooth delivery of onboarding Assist with updating and maintaining detailed project plans and coordination of partner meetings, setting agendas, recording and distributing minutes Demonstrate strong project management capabilities by driving coordination of underlying implementation activities, including core application configurations, data ingestion setup, workflow configuration, and ongoing support. Participate in client-facing meetings and communications across various organizational levels, including executives, project leads, and operational teams Experience Required 6+ years in a Solutions Engineer, Implementation Specialist, Technical Consultant, or Business Analyst role Strong understanding of APIs, data mapping, and integration patterns Comfortable in client-facing situations, including with senior stakeholders Ability to interpret business requirements and translate them into technical specs Strong organisational skills and a bias toward action Bonus: Hands-on experience working with ERPs - especially NetSuite and SAP Bonus: experience building internal tools or project tracking systems Kolleno Benefits Work all of August remotely - escape the city, or just your commute Work the two weeks of Christmas and New Year's remotely Office-based Monday to Thursday, Fridays are flexible - your call Weekly treats and Gail's pastries on Mondays 20 days of annual leave + Bank Holidays per year Performance bonuses
Jan 21, 2026
Full time
ABOUT KOLLENO Kolleno is a trusted FinOps platform that simplifies receivables, payments & reconciliation for CFOs and finance teams. We redefine the very essence of payments management for businesses, foreseeing traditional finance operations transforming into seamless experiences for everyone involved: CFOs, finance teams and clients. We empower finance teams to tackle their daily tasks effortlessly and businesses to free up resources to focus on higher-priority, growth-driving activities. Founded in 2020, Kolleno raised £4M (USD $5.4M) in seed funding from leading investors, including Eurazeo, Stride.VC, Allianz Trade and Hubspot, and currently services clients across North America, Europe and South Africa. As our activity surges and clientele grows, we're expanding our Customer Success team to nurture enduring client relationships. At Kolleno, we cultivate builder mindset, curiosity, humility, and teamwork. You'll be joining a diverse and dynamic team, where your potential knows no bounds, limited only by the expanse of your own ambitions. ABOUT THE ROLE We're looking for an Implementation Manager who thrives at the intersection of customer success, product, and engineering. We are B2B Fintech in Payments, helping enterprises improve their financial operations: Do you enjoy dissecting complex enterprise systems to figure out how they actually work? get a kick out of making clunky ERP setups play nicely with modern platforms? take pride in delivering onboarding experiences that just work? love bringing clarity to chaos in cross-functional environments? Are you a strong communicator who can speak both "engineering" and "CFO"? able to understand the big picture while diving into the technical details? comfortable leading onboarding projects from kickoff to delivery? someone who thrives in client-facing, solution-oriented roles? Here's what makes our work different We're not just building B2B software - we're transforming how enterprise finance teams manage cash flow and collections. Our enterprise clients rely on us to understand their technical environments, especially ERPs like NetSuite, SAP, and Microsoft Dynamics, and to help them integrate Kolleno seamlessly. You will be the technical bridge between our clients and product, ensuring each enterprise onboarding is tailored to how the customer actually works - not how they say they work. Your Role as Project Lead You'll be the owner and driver of multiple large-scale onboarding projects. You'll operate as a hands-on project manager, responsible for coordinating cross-functional teams, unblocking issues, keeping everyone aligned, documenting progress and most importantly, getting customers live as quickly and smoothly as possible. You'll be the central point of contact internally and externally, balancing technical detail with strategic oversight, and making sure every onboarding hits the mark. You'll join a team that values A customer-first approach. Deep understanding of customer systems and workflows Clear, honest communication (internally and externally) Consistent, high-quality onboarding delivery Long-term thinking, not duct-tape fixes Customer empathy with strong technical depth Your Day-to-Day Work closely with enterprise customers to understand their ERP setups (NetSuite, SAP, Microsoft Dynamics), billing and collections processes Gather and map technical requirements, including custom fields, data flows, and integration logic Own the technical implementation of Kolleno during onboarding Collaborate across Sales,Product, Engineering, and Customer Success to design tailored solutions Develop and deliver an internal/external onboarding progress tool to track outstanding tasks and milestones Act as the go-to expert for how Kolleno integrates with ERPs across the enterprise customer base Translate customer needs into actionable tasks and ensure smooth delivery of onboarding Assist with updating and maintaining detailed project plans and coordination of partner meetings, setting agendas, recording and distributing minutes Demonstrate strong project management capabilities by driving coordination of underlying implementation activities, including core application configurations, data ingestion setup, workflow configuration, and ongoing support. Participate in client-facing meetings and communications across various organizational levels, including executives, project leads, and operational teams Experience Required 6+ years in a Solutions Engineer, Implementation Specialist, Technical Consultant, or Business Analyst role Strong understanding of APIs, data mapping, and integration patterns Comfortable in client-facing situations, including with senior stakeholders Ability to interpret business requirements and translate them into technical specs Strong organisational skills and a bias toward action Bonus: Hands-on experience working with ERPs - especially NetSuite and SAP Bonus: experience building internal tools or project tracking systems Kolleno Benefits Work all of August remotely - escape the city, or just your commute Work the two weeks of Christmas and New Year's remotely Office-based Monday to Thursday, Fridays are flexible - your call Weekly treats and Gail's pastries on Mondays 20 days of annual leave + Bank Holidays per year Performance bonuses
