Are you ready to lead a high-performing team that strives for excellence? You already understand med-tech and have a genuine passion for healthcare - and that s exactly what matters to our clients. Your industry knowledge and commitment to great service will help us deliver outstanding customer results. If you thrive in a fast paced environment and want to play a critical role in shaping the success of both our clients and our team, then this role is for you. It offers both challenge and reward with a fast-expanding medical-device marketing agency known for exceptional strategy, strong client partnerships, and a supportive culture built around continuous learning. Here, you ll enjoy hybrid working, private healthcare, structured development time, and the chance to lead meaningful campaigns that truly improve patient lives. As Account Director you will lead a division of client accounts, delivering strategic marketing programmes that drive real impact. You will nurture and grow client partnerships, identify new opportunities, and inspire your team to achieve their full potential, preparing them for future roles and potentially leadership within the company. This is a role for someone who is passionate about building relationships, developing people, and delivering outstanding work. Responsibilities in this role include Act as the trusted advisor and strategic lead for key client relationships, building long-term partnerships based on value and results Shape and deliver high-impact marketing strategies and campaigns that meet client objectives and exceed expectations Lead, coach, and mentor the account management team (Senior Account Manager, Account Manager, Junior Account Manager, Content Production Specialist), supporting their career growth and professional development Drive the continued growth of client accounts, proactively identifying opportunities to expand services and deepen relationships Maintain the highest standards of client service, creative output, and project delivery across your division Review and approve all major client deliverables, ensuring strategic alignment and quality control Monitor your divisions profitability, resource allocation, and operational efficiency Collaborate closely with the Managing Director to support agency-wide goals and innovation Desired traits & experience The successful candidate needs to fit in seamlessly with our culture at Podymos. The following traits and experience will be important for this role: Significant experience leading client accounts in a marketing, communications, or creative agency environment Proven ability to build strong client relationships and drive organic account growth Inspirational leadership style with a commitment to developing and mentoring teams Strong strategic thinking, with the ability to translate client needs into effective marketing programmes Excellent project management, financial oversight, and commercial decision-making skills A proactive, solutions-oriented mindset with high attention to detail A passion for delivering outstanding work and contributing to a collaborative, high-performance culture Location Hybrid 2 days per week in London office Benefits Private healthcare. Government pension scheme. Dedicated learning time. At Podymos we are focused on continuous learning within our team and have up to 2 days per month dedicated to this. To apply, please click on the link provided, and we will be in contact! About our client This role is with a specialist marketing agency dedicated to the medical device industry. They're expanding their team to keep up with a rapidly growing client base, ensuring that they continue to deliver the exceptional quality and service they're known for. The company focus on downstream marketing, which includes brand and message creation and it's distribution across all traditional and digital channels to increase awareness of clients' technologies among healthcare professionals and patients. What happens next? Please apply here. If shortlisted you will be asked to complete a short video by our agent Hiring People be sure to check your JUNK!
Dec 22, 2025
Full time
Are you ready to lead a high-performing team that strives for excellence? You already understand med-tech and have a genuine passion for healthcare - and that s exactly what matters to our clients. Your industry knowledge and commitment to great service will help us deliver outstanding customer results. If you thrive in a fast paced environment and want to play a critical role in shaping the success of both our clients and our team, then this role is for you. It offers both challenge and reward with a fast-expanding medical-device marketing agency known for exceptional strategy, strong client partnerships, and a supportive culture built around continuous learning. Here, you ll enjoy hybrid working, private healthcare, structured development time, and the chance to lead meaningful campaigns that truly improve patient lives. As Account Director you will lead a division of client accounts, delivering strategic marketing programmes that drive real impact. You will nurture and grow client partnerships, identify new opportunities, and inspire your team to achieve their full potential, preparing them for future roles and potentially leadership within the company. This is a role for someone who is passionate about building relationships, developing people, and delivering outstanding work. Responsibilities in this role include Act as the trusted advisor and strategic lead for key client relationships, building long-term partnerships based on value and results Shape and deliver high-impact marketing strategies and campaigns that meet client objectives and exceed expectations Lead, coach, and mentor the account management team (Senior Account Manager, Account Manager, Junior Account Manager, Content Production Specialist), supporting their career growth and professional development Drive the continued growth of client accounts, proactively identifying opportunities to expand services and deepen relationships Maintain the highest standards of client service, creative output, and project delivery across your division Review and approve all major client deliverables, ensuring strategic alignment and quality control Monitor your divisions profitability, resource allocation, and operational efficiency Collaborate closely with the Managing Director to support agency-wide goals and innovation Desired traits & experience The successful candidate needs to fit in seamlessly with our culture at Podymos. The following traits and experience will be important for this role: Significant experience leading client accounts in a marketing, communications, or creative agency environment Proven ability to build strong client relationships and drive organic account growth Inspirational leadership style with a commitment to developing and mentoring teams Strong strategic thinking, with the ability to translate client needs into effective marketing programmes Excellent project management, financial oversight, and commercial decision-making skills A proactive, solutions-oriented mindset with high attention to detail A passion for delivering outstanding work and contributing to a collaborative, high-performance culture Location Hybrid 2 days per week in London office Benefits Private healthcare. Government pension scheme. Dedicated learning time. At Podymos we are focused on continuous learning within our team and have up to 2 days per month dedicated to this. To apply, please click on the link provided, and we will be in contact! About our client This role is with a specialist marketing agency dedicated to the medical device industry. They're expanding their team to keep up with a rapidly growing client base, ensuring that they continue to deliver the exceptional quality and service they're known for. The company focus on downstream marketing, which includes brand and message creation and it's distribution across all traditional and digital channels to increase awareness of clients' technologies among healthcare professionals and patients. What happens next? Please apply here. If shortlisted you will be asked to complete a short video by our agent Hiring People be sure to check your JUNK!
Director of Enterprise and External Engagement Department: Executive Team Reports to: Principal Key Relationships: Executive Team, Marketing Department, Development Department, ArtsEd Extra Department, Admissions colleuges within DSSF and Higher Education Working Pattern: All Year Round (52 weeks per year) 30 Days Annual Leave 8:30am - 5:00pm The postholder must be available to work weekends (Saturdays and Sundays) as required to meet operational and role-related needs. Start date: January 2026 Salary: £80k per annum ArtsEd is committed to safeguarding and promoting the welfare of children and young people and expects all staff (permanent and visiting) and volunteers to share this commitment; all staff are required to undergo background checks in line with Keeping Children Safe in Education 2024 regulations and to hold an enhanced DBS. Summary of the role: The Director of Enterprise and External Engagement will be a key member of the Executive Leadership Team at ArtsEd with strategic and operational responsibility for driving the institution's commercial growth and external engagement. The role is accountable for leading key income-generating and market-facing functions, including Marketing, Development, and Outreach and will also coordinate the institutional strategy for Student Recruitment and Admissions of both the Day School & Sixth Form, and the Higher Education provision. Working closely with the Principal and colleagues across the organisation, the Director will shape and deliver a long-term growth strategy that strengthens the institution's market position and supports its broader strategic goals. The postholder will bring deep commercial insight and a track record of delivering sustainable growth in complex environments. They will provide visible, values-led leadership to cross-functional teams, building a high-performance culture and ensuring alignment of activity with institutional priorities. They will promote collaboration across their teams and across the institution. The Director will work collaboratively across the Executive Leadership Team to embed a commercially informed mindset throughout the organisation, supporting data-led decision-making and customer-focused service delivery. They will also engage regularly with external partners, prospective students, donors, and key stakeholders to enhance the institution's reputation, reach, and revenue. Departmental Management & Oversight: Provide strong, clear, and supportive line management to direct reports, including the Marketing Manager, Head of Development, and Extra Manager. Lead future expansion of the team to include Lettings and Events management. Oversee the Recruitment and Admissions strategy across the insitution, situated in both the Day School and Sixth Form and in Higher Education and work with relevant team members situated in those sectors of ArtsEd. Champion a culture of collaboration, high performance, and continuous improvement across all commercial departments, ensuring shared ownership of organisational goals. Support managers in setting clear departmental objectives, developing budgets, managing resources, and ensuring operational plans are delivered on time and to the highest standards. Promote staff development by identifying training needs, encouraging professional growth, and recognising achievement. Operational Delivery: Ensure that departmental strategies, marketing campaigns, recruitment initiatives, development programmes, and outreach activities are integrated, coordinated, and aligned with institutional growth and income targets. Work closely with department heads to monitor performance, address challenges, and reallocate resources as required to maximise impact and efficiency. Produce regular reports for the Principal and Board of Trustees, providing data-driven analysis of commercial performance, strategic progress, and return on investment. Maintain an expert understanding of the independent and private education markets, tracking competitor activity, fee trends, recruitment patterns, and emerging opportunities for diversification. Lead the identification and development of new income-generating ventures, including lettings and events, ensuring these are underpinned by robust market analysis and operational planning. External Relations & Stakeholder Engagement: Act as the principal ambassador for the institution's commercial and external engagement activities, building and maintaining strong relationships with prospective families, alumni, donors, local communities, partner organisations, and relevant industry bodies. Represent the institution at key events, conferences, open days, and networking opportunities to enhance its profile and strengthen its reputation in target markets. Oversee the development of a compelling and consistent institutional narrative across all external communications, ensuring brand integrity and alignment with the institution's values and strategic aims. Collaborate with the Principal and Development team to cultivate and steward relationships with high-value donors and benefactors, ensuring engagement plans are personalised and impact-driven. Build partnerships with businesses, civic organisations, and cultural institutions to expand the institution's reach, support community and corporate engagement, and create mutually beneficial opportunities. Innovation & Market Development: Lead the identification and assessment of emerging trends, market opportunities, and innovative approaches to enhance the institution's competitive advantage. Explore and implement new commercial initiatives, products, and services such as lettings, events, summer schools, and international recruitment partnerships, ensuring each is supported by a robust business case. Encourage a culture of creativity and entrepreneurial thinking within commercial teams, empowering staff to contribute ideas and pilot new approaches. Evaluate the impact of innovative projects, measuring outcomes against agreed KPIs, and adapt strategies to maximise success and sustainability. Maintain an active awareness of developments in digital marketing, customer engagement, and fundraising innovation, applying best practice to strengthen performance across departments. Person Specification Essential: Degree-level education or equivalent senior experience. Significant leadership experience in commercial, marketing, fundraising, or external engagement roles. Proven success in developing and delivering multi-year growth strategies and generating income. Experience managing multiple functions, budgets, and high-performing teams. Strong commercial acumen with ability to interpret financial, operational, and market data. Expertise in marketing, recruitment, fundraising, and brand management. Excellent leadership, communication, negotiation, and project management skills. Proficiency in digital tools, CRM systems, and analytics. Entrepreneurial, innovative, collaborative, and customer-focused approach. Resilient, adaptable, and solutions-focused with high levels of integrity. Desirable: Professional qualification in marketing, business, fundraising, or related discipline. Experience in the independent education sector or comparable service environment. Track record in event management, lettings, or venue hire as revenue streams. Experience of working with boards, trustees, or governance bodies. Understanding of international recruitment markets and relevant regulatory frameworks. Background to ArtsEd ArtsEd originated from two schools, one founded in 1919 by Grace Cone and one founded in 1922 by Olive Ripman. These two educational pioneers believed passionately in the value of combining a general academic education with specialised training in dance, drama, music and art. They were committed to preparing young people for professional careers in or related to the theatre. In 1939, Grace and Olive joined forces to create the Cone Ripman School, subsequently named the Arts Educational Schools. Dame Alicia Markova and Sir Anton Dolin drew almost exclusively on ArtsEd students to help them create their revolutionary company London Festival Ballet, which eventually became the English National Ballet. Ballerina Dame Beryl Grey became Director of the Schools in the 1960s. ArtsEd continued to innovate, introducing both professional acting and musical theatre courses and in I986 moved to its present home in Chiswick. In 2007, Lord Andrew Lloyd Webber became President, heralding an auspicious new era for ArtsEd. The Day School and Sixth Form remains the leading school of its kind in the UK with all students possessing outstanding creativity and dedication. Academic results and vocational success are significant, and our Value-Added return is in the top 1% nationally. The School of Musical Theatre and School of Acting offer full-time BA and MA courses. Our Musical Theatre course is recognised as the best in the UK, while the Acting course is praised for its innovative 50:50 split between stage and screen acting. Our outstanding record of graduate success sees nearly every one of our Musical Theatre graduates and over three-quarters of our Acting graduates make their professional debuts within six months of graduating. . click apply for full job details
Dec 22, 2025
Full time
Director of Enterprise and External Engagement Department: Executive Team Reports to: Principal Key Relationships: Executive Team, Marketing Department, Development Department, ArtsEd Extra Department, Admissions colleuges within DSSF and Higher Education Working Pattern: All Year Round (52 weeks per year) 30 Days Annual Leave 8:30am - 5:00pm The postholder must be available to work weekends (Saturdays and Sundays) as required to meet operational and role-related needs. Start date: January 2026 Salary: £80k per annum ArtsEd is committed to safeguarding and promoting the welfare of children and young people and expects all staff (permanent and visiting) and volunteers to share this commitment; all staff are required to undergo background checks in line with Keeping Children Safe in Education 2024 regulations and to hold an enhanced DBS. Summary of the role: The Director of Enterprise and External Engagement will be a key member of the Executive Leadership Team at ArtsEd with strategic and operational responsibility for driving the institution's commercial growth and external engagement. The role is accountable for leading key income-generating and market-facing functions, including Marketing, Development, and Outreach and will also coordinate the institutional strategy for Student Recruitment and Admissions of both the Day School & Sixth Form, and the Higher Education provision. Working closely with the Principal and colleagues across the organisation, the Director will shape and deliver a long-term growth strategy that strengthens the institution's market position and supports its broader strategic goals. The postholder will bring deep commercial insight and a track record of delivering sustainable growth in complex environments. They will provide visible, values-led leadership to cross-functional teams, building a high-performance culture and ensuring alignment of activity with institutional priorities. They will promote collaboration across their teams and across the institution. The Director will work collaboratively across the Executive Leadership Team to embed a commercially informed mindset throughout the organisation, supporting data-led decision-making and customer-focused service delivery. They will also engage regularly with external partners, prospective students, donors, and key stakeholders to enhance the institution's reputation, reach, and revenue. Departmental Management & Oversight: Provide strong, clear, and supportive line management to direct reports, including the Marketing Manager, Head of Development, and Extra Manager. Lead future expansion of the team to include Lettings and Events management. Oversee the Recruitment and Admissions strategy across the insitution, situated in both the Day School and Sixth Form and in Higher Education and work with relevant team members situated in those sectors of ArtsEd. Champion a culture of collaboration, high performance, and continuous improvement across all commercial departments, ensuring shared ownership of organisational goals. Support managers in setting clear departmental objectives, developing budgets, managing resources, and ensuring operational plans are delivered on time and to the highest standards. Promote staff development by identifying training needs, encouraging professional growth, and recognising achievement. Operational Delivery: Ensure that departmental strategies, marketing campaigns, recruitment initiatives, development programmes, and outreach activities are integrated, coordinated, and aligned with institutional growth and income targets. Work closely with department heads to monitor performance, address challenges, and reallocate resources as required to maximise impact and efficiency. Produce regular reports for the Principal and Board of Trustees, providing data-driven analysis of commercial performance, strategic progress, and return on investment. Maintain an expert understanding of the independent and private education markets, tracking competitor activity, fee trends, recruitment patterns, and emerging opportunities for diversification. Lead the identification and development of new income-generating ventures, including lettings and events, ensuring these are underpinned by robust market analysis and operational planning. External Relations & Stakeholder Engagement: Act as the principal ambassador for the institution's commercial and external engagement activities, building and maintaining strong relationships with prospective families, alumni, donors, local communities, partner organisations, and relevant industry bodies. Represent the institution at key events, conferences, open days, and networking opportunities to enhance its profile and strengthen its reputation in target markets. Oversee the development of a compelling and consistent institutional narrative across all external communications, ensuring brand integrity and alignment with the institution's values and strategic aims. Collaborate with the Principal and Development team to cultivate and steward relationships with high-value donors and benefactors, ensuring engagement plans are personalised and impact-driven. Build partnerships with businesses, civic organisations, and cultural institutions to expand the institution's reach, support community and corporate engagement, and create mutually beneficial opportunities. Innovation & Market Development: Lead the identification and assessment of emerging trends, market opportunities, and innovative approaches to enhance the institution's competitive advantage. Explore and implement new commercial initiatives, products, and services such as lettings, events, summer schools, and international recruitment partnerships, ensuring each is supported by a robust business case. Encourage a culture of creativity and entrepreneurial thinking within commercial teams, empowering staff to contribute ideas and pilot new approaches. Evaluate the impact of innovative projects, measuring outcomes against agreed KPIs, and adapt strategies to maximise success and sustainability. Maintain an active awareness of developments in digital marketing, customer engagement, and fundraising innovation, applying best practice to strengthen performance across departments. Person Specification Essential: Degree-level education or equivalent senior experience. Significant leadership experience in commercial, marketing, fundraising, or external engagement roles. Proven success in developing and delivering multi-year growth strategies and generating income. Experience managing multiple functions, budgets, and high-performing teams. Strong commercial acumen with ability to interpret financial, operational, and market data. Expertise in marketing, recruitment, fundraising, and brand management. Excellent leadership, communication, negotiation, and project management skills. Proficiency in digital tools, CRM systems, and analytics. Entrepreneurial, innovative, collaborative, and customer-focused approach. Resilient, adaptable, and solutions-focused with high levels of integrity. Desirable: Professional qualification in marketing, business, fundraising, or related discipline. Experience in the independent education sector or comparable service environment. Track record in event management, lettings, or venue hire as revenue streams. Experience of working with boards, trustees, or governance bodies. Understanding of international recruitment markets and relevant regulatory frameworks. Background to ArtsEd ArtsEd originated from two schools, one founded in 1919 by Grace Cone and one founded in 1922 by Olive Ripman. These two educational pioneers believed passionately in the value of combining a general academic education with specialised training in dance, drama, music and art. They were committed to preparing young people for professional careers in or related to the theatre. In 1939, Grace and Olive joined forces to create the Cone Ripman School, subsequently named the Arts Educational Schools. Dame Alicia Markova and Sir Anton Dolin drew almost exclusively on ArtsEd students to help them create their revolutionary company London Festival Ballet, which eventually became the English National Ballet. Ballerina Dame Beryl Grey became Director of the Schools in the 1960s. ArtsEd continued to innovate, introducing both professional acting and musical theatre courses and in I986 moved to its present home in Chiswick. In 2007, Lord Andrew Lloyd Webber became President, heralding an auspicious new era for ArtsEd. The Day School and Sixth Form remains the leading school of its kind in the UK with all students possessing outstanding creativity and dedication. Academic results and vocational success are significant, and our Value-Added return is in the top 1% nationally. The School of Musical Theatre and School of Acting offer full-time BA and MA courses. Our Musical Theatre course is recognised as the best in the UK, while the Acting course is praised for its innovative 50:50 split between stage and screen acting. Our outstanding record of graduate success sees nearly every one of our Musical Theatre graduates and over three-quarters of our Acting graduates make their professional debuts within six months of graduating. . click apply for full job details
Events Relationship Manager - (VIP Audience Development) London Office - Hybrid Working Salary up to £35,000 + Bonus + Excellent Benefits A global events and media organisation is seeking a confident, personable and relationship-driven Relationship Manager to join their VIP Audience Development team. In this role, you will engage senior decision-makers, curate high-calibre attendees for international events, and help deliver exceptional delegate and partner experiences. This is a fast-paced, high-impact position where you will support some of our clients major international events. International Travel opportunities are available. About the Role As a Relationship Manager, you will: Identify, engage and qualify senior executives from target accounts to participate in high-profile events. Invite key VIPs to attend conferences, leadership events and curated networking programmes (including hosted meetings, dinners and roundtables). Guide VIP guests through the onboarding process, including registration, event information, support needs and pre-event preparation. Build trusted, long-term relationships that enhance the guest experience and strengthen audience quality. Collaborate with marketing, sales, content and operations teams to ensure alignment with audience targets and event strategy. Conduct proactive outreach via phone, email, LinkedIn and video calls to secure high-value attendees. Maintain accurate records using CRM systems and digital outreach tools. Facilitate smooth communication between internal teams and third-party service providers. Support onsite event delivery, ensuring exceptional VIP service and the seamless execution of 1-to-1 meetings and high-level networking activities. Contribute to audience development goals that directly support commercial opportunities and overall event success. Candidate Profile We are looking for someone who is: Experienced in customer service, telesales, B2B events, executive outreach, sales, or stakeholder engagement. A confident communicator with the ability to build rapport and adapt messaging for senior-level professionals. Commercially aware, with an understanding of how high-quality audience curation supports broader business goals. Highly organised and proactive, with strong attention to detail and the ability to manage multiple priorities at once. Comfortable working autonomously while contributing to a collaborative, fast-paced team environment. Skilled at managing conversations across multiple channels, including phone, email, LinkedIn and video calls. Tech-savvy with experience using CRM systems (e.g., Salesforce) and outreach tools. Professional, personable and able to represent events to senior stakeholders. Willing to travel internationally and occasionally work flexible hours across time zones. Degree-level educated (preferred but not essential). Why Join? Ownership of high-level executive relationships and attendee curation for major international events. Fast-paced, collaborative environment with clear opportunities for growth. Uncapped bonus/commission structure tied to audience development goals. Flexible hybrid working arrangements. 25 days holiday plus additional wellbeing and seasonal leave. Supportive, inclusive and high-performing team culture. Pension plan, health benefits and all required tech equipment provided. Interested? Apply now or contact in confidence for an initial discussion about this Events Relationship Manager position. Visit the Jackson Barnes Recruitment website to learn more about how we connect top commercial talent with world-class media and events organisations. About Jackson Barnes Recruitment Jackson Barnes Recruitment delivers international recruitment solutions within the events, media, and publishing sectors. Jackson Barnes recruits Graduate to MD level in the following positions: Researcher Conference Producer Event Marketing Sales - Delegate sales, Sponsorship Sales and Business Development Event Manager We recruit for organisations in the UK and overseas, with success in London, Dubai, New York, Singapore and Australia.
Dec 22, 2025
Full time
Events Relationship Manager - (VIP Audience Development) London Office - Hybrid Working Salary up to £35,000 + Bonus + Excellent Benefits A global events and media organisation is seeking a confident, personable and relationship-driven Relationship Manager to join their VIP Audience Development team. In this role, you will engage senior decision-makers, curate high-calibre attendees for international events, and help deliver exceptional delegate and partner experiences. This is a fast-paced, high-impact position where you will support some of our clients major international events. International Travel opportunities are available. About the Role As a Relationship Manager, you will: Identify, engage and qualify senior executives from target accounts to participate in high-profile events. Invite key VIPs to attend conferences, leadership events and curated networking programmes (including hosted meetings, dinners and roundtables). Guide VIP guests through the onboarding process, including registration, event information, support needs and pre-event preparation. Build trusted, long-term relationships that enhance the guest experience and strengthen audience quality. Collaborate with marketing, sales, content and operations teams to ensure alignment with audience targets and event strategy. Conduct proactive outreach via phone, email, LinkedIn and video calls to secure high-value attendees. Maintain accurate records using CRM systems and digital outreach tools. Facilitate smooth communication between internal teams and third-party service providers. Support onsite event delivery, ensuring exceptional VIP service and the seamless execution of 1-to-1 meetings and high-level networking activities. Contribute to audience development goals that directly support commercial opportunities and overall event success. Candidate Profile We are looking for someone who is: Experienced in customer service, telesales, B2B events, executive outreach, sales, or stakeholder engagement. A confident communicator with the ability to build rapport and adapt messaging for senior-level professionals. Commercially aware, with an understanding of how high-quality audience curation supports broader business goals. Highly organised and proactive, with strong attention to detail and the ability to manage multiple priorities at once. Comfortable working autonomously while contributing to a collaborative, fast-paced team environment. Skilled at managing conversations across multiple channels, including phone, email, LinkedIn and video calls. Tech-savvy with experience using CRM systems (e.g., Salesforce) and outreach tools. Professional, personable and able to represent events to senior stakeholders. Willing to travel internationally and occasionally work flexible hours across time zones. Degree-level educated (preferred but not essential). Why Join? Ownership of high-level executive relationships and attendee curation for major international events. Fast-paced, collaborative environment with clear opportunities for growth. Uncapped bonus/commission structure tied to audience development goals. Flexible hybrid working arrangements. 25 days holiday plus additional wellbeing and seasonal leave. Supportive, inclusive and high-performing team culture. Pension plan, health benefits and all required tech equipment provided. Interested? Apply now or contact in confidence for an initial discussion about this Events Relationship Manager position. Visit the Jackson Barnes Recruitment website to learn more about how we connect top commercial talent with world-class media and events organisations. About Jackson Barnes Recruitment Jackson Barnes Recruitment delivers international recruitment solutions within the events, media, and publishing sectors. Jackson Barnes recruits Graduate to MD level in the following positions: Researcher Conference Producer Event Marketing Sales - Delegate sales, Sponsorship Sales and Business Development Event Manager We recruit for organisations in the UK and overseas, with success in London, Dubai, New York, Singapore and Australia.
People Services Manager We are seeking an experienced HR professional to lead a high quality people service and support a positive and inclusive working culture. Position: People Services Manager Salary: £45,122.22 - £47,430 per annum Location Doncaster or hybrid, with travel to sites Hours: Full time Contract: Permanent Closing date: 19th January 2026 About the Role This is a key leadership role that oversees the delivery of a high performing People function. You will lead a small team to deliver an annual People Plan that supports organisational priorities, enables colleagues to do their best work and drives a consistent, customer focused HR service. Working closely with senior leaders, you will shape and deliver initiatives across Equality, Diversity and Inclusion, Reward and Recognition, Learning and Development, wellbeing, employee relations and organisational development. You will also support the transformation programme, including HR system improvements and developing a culture of effective HR business partnering. Key responsibilities include: Leading and motivating the People Services team to deliver a high quality advisory and partnering service Developing and delivering the People Plan in line with organisational priorities Overseeing the implementation and monitoring of the Equality, Diversity and Inclusion plan Ensuring managers receive clear, compliant and practical HR advice across all areas Promoting a healthy working environment and wellbeing initiatives Supporting delivery of the Reward and Recognition strategy Overseeing induction and engagement activities Leading on Learning and Development needs analysis and delivery Managing HR data, reporting and workforce insights for senior leadership and governance Leading policy development and review Providing HR expertise and project management input on organisational projects Acting as People Lead for governance reporting and workforce assurance About You You will be an experienced HR leader who enjoys developing teams, improving services and shaping a positive workplace culture. You will bring strong partnering skills, sound employment law knowledge and the confidence to influence at all levels. Essential experience and skills include: Experience leading a People or HR function across multiple sites CIPD Level 7 or equivalent expertise Strong HR business partnering skills across the full People agenda Experience implementing or optimising HR systems and self service Up to date knowledge of employment law and risk management Experience managing change and supporting organisational development Strong communication and relationship building skills Successful leadership of HR teams Budget management experience Ability to manage multiple priorities and work to deadlines About the Organisation You will be joining an organisation with a clear mission and values, committed to creating a positive environmental and social impact. The team prides itself on making a real difference, working collaboratively and continuously improving. Colleagues work with a shared purpose, supporting each other and working hard to deliver the best outcomes for communities and the environment. Other roles you may have experience of could include; HR Manager, Head of People, People Business Partner, HR Business Partner, Senior HR Advisor, People and Culture Manager, HR Operations Manager, People Lead, Organisational Development Manager. We kindly request that recruitment agencies do not reach out regarding this role. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Dec 22, 2025
Full time
People Services Manager We are seeking an experienced HR professional to lead a high quality people service and support a positive and inclusive working culture. Position: People Services Manager Salary: £45,122.22 - £47,430 per annum Location Doncaster or hybrid, with travel to sites Hours: Full time Contract: Permanent Closing date: 19th January 2026 About the Role This is a key leadership role that oversees the delivery of a high performing People function. You will lead a small team to deliver an annual People Plan that supports organisational priorities, enables colleagues to do their best work and drives a consistent, customer focused HR service. Working closely with senior leaders, you will shape and deliver initiatives across Equality, Diversity and Inclusion, Reward and Recognition, Learning and Development, wellbeing, employee relations and organisational development. You will also support the transformation programme, including HR system improvements and developing a culture of effective HR business partnering. Key responsibilities include: Leading and motivating the People Services team to deliver a high quality advisory and partnering service Developing and delivering the People Plan in line with organisational priorities Overseeing the implementation and monitoring of the Equality, Diversity and Inclusion plan Ensuring managers receive clear, compliant and practical HR advice across all areas Promoting a healthy working environment and wellbeing initiatives Supporting delivery of the Reward and Recognition strategy Overseeing induction and engagement activities Leading on Learning and Development needs analysis and delivery Managing HR data, reporting and workforce insights for senior leadership and governance Leading policy development and review Providing HR expertise and project management input on organisational projects Acting as People Lead for governance reporting and workforce assurance About You You will be an experienced HR leader who enjoys developing teams, improving services and shaping a positive workplace culture. You will bring strong partnering skills, sound employment law knowledge and the confidence to influence at all levels. Essential experience and skills include: Experience leading a People or HR function across multiple sites CIPD Level 7 or equivalent expertise Strong HR business partnering skills across the full People agenda Experience implementing or optimising HR systems and self service Up to date knowledge of employment law and risk management Experience managing change and supporting organisational development Strong communication and relationship building skills Successful leadership of HR teams Budget management experience Ability to manage multiple priorities and work to deadlines About the Organisation You will be joining an organisation with a clear mission and values, committed to creating a positive environmental and social impact. The team prides itself on making a real difference, working collaboratively and continuously improving. Colleagues work with a shared purpose, supporting each other and working hard to deliver the best outcomes for communities and the environment. Other roles you may have experience of could include; HR Manager, Head of People, People Business Partner, HR Business Partner, Senior HR Advisor, People and Culture Manager, HR Operations Manager, People Lead, Organisational Development Manager. We kindly request that recruitment agencies do not reach out regarding this role. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Head of Partnerships Location : Home-based with regular meetings in London and travel across the UK as required Job Type: Full time, 37.5 hours Contract Type : Permanent Salary : £48,083 to £53,462 Benefits: 27 days holiday + bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, membership plus many more staff benefits. There s never been a better time to join the team! Our client is 18 months into their ambitious new strategy and they want you to be part of it. There are loads of reasons to love cycling, even if you re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive. Now they have confirmed their next five-year strategy, they are seeking an ambitious Head of Partnerships who can strategically lead the charity to success with new partnerships, navigate 360-degree conversations with businesses across the country to ensure they achieve their vision. You will be highly motivated to develop meaningful value propositions with like-minded organisations who want to see more shorter journeys taken by bike and more people reaping the benefits of cycling by helping them to amplify their voice and reach new audiences. This opportunity should excite you if you: • Are a strategic leader who can embed commercial and partnership thinking across the charity. • Are innovative in your thinking and can help them break beyond traditional cycling audiences and brands. • Are confident negotiating and finding routes to achieve high value, mutual outcomes. • Can inspire a team to live and breathe customer success. You don t have to be a cyclist, but it is integral that you understand the benefits of cycling to their society and believe firmly that they can achieve a better world by bike. Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria. This role is home based with expected travel to London and Guildford. Applications close at 9:00am on the closing date shown You may also have experience in the following: Head of Partnerships, Director of Partnerships, Strategic Partnerships Manager, Corporate Partnerships Lead, Business Development Director, Head of Business Development, Partnerships and Alliances Manager, Sponsorship Manager, Collaboration Manager, Strategic Alliances Director, Partnerships Development Lead, Fundraising and Partnerships Director, Commercial Partnerships Manager, Enterprise Partnerships Lead, Senior Partnership Manager REF-
Dec 22, 2025
Full time
Head of Partnerships Location : Home-based with regular meetings in London and travel across the UK as required Job Type: Full time, 37.5 hours Contract Type : Permanent Salary : £48,083 to £53,462 Benefits: 27 days holiday + bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, membership plus many more staff benefits. There s never been a better time to join the team! Our client is 18 months into their ambitious new strategy and they want you to be part of it. There are loads of reasons to love cycling, even if you re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive. Now they have confirmed their next five-year strategy, they are seeking an ambitious Head of Partnerships who can strategically lead the charity to success with new partnerships, navigate 360-degree conversations with businesses across the country to ensure they achieve their vision. You will be highly motivated to develop meaningful value propositions with like-minded organisations who want to see more shorter journeys taken by bike and more people reaping the benefits of cycling by helping them to amplify their voice and reach new audiences. This opportunity should excite you if you: • Are a strategic leader who can embed commercial and partnership thinking across the charity. • Are innovative in your thinking and can help them break beyond traditional cycling audiences and brands. • Are confident negotiating and finding routes to achieve high value, mutual outcomes. • Can inspire a team to live and breathe customer success. You don t have to be a cyclist, but it is integral that you understand the benefits of cycling to their society and believe firmly that they can achieve a better world by bike. Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria. This role is home based with expected travel to London and Guildford. Applications close at 9:00am on the closing date shown You may also have experience in the following: Head of Partnerships, Director of Partnerships, Strategic Partnerships Manager, Corporate Partnerships Lead, Business Development Director, Head of Business Development, Partnerships and Alliances Manager, Sponsorship Manager, Collaboration Manager, Strategic Alliances Director, Partnerships Development Lead, Fundraising and Partnerships Director, Commercial Partnerships Manager, Enterprise Partnerships Lead, Senior Partnership Manager REF-
Finance Business Partner HRUC (Harrow, Richmond and Uxbridge Colleges) is a successful merged college group, based across 5 vibrant campuses. We offer high quality courses, apprenticeships and programmes for young people. We are looking to appoint a Finance Business Partner to proactively identify, plan and meet the finance needs of the College group. Supporting the Head of Financial Planning & Analysis and the Director of Finance, you would provide a professional, customer focussed accounting service and deliver insightful, accurate and timely management information to ensure budget managers, the senior management team and other stakeholders have the information relevant to their needs and to ensure financial targets are met. You will also support the preparation of budgets and forecasts and monitoring of actual income, expenditure and capital spend against targets. We are seeking to appoint someone who can demonstrate the following: Completed or progressing towards a recognised accounting qualification e.g. ACCA / CIMA Minimum of 3 years' experience in a Finance role Experience of budgeting and forecasting within an accounting function Detailed knowledge of finance and accounting regulations Detailed knowledge of finance, particularly management accounting systems and processes Ability to work under pressure and to challenging deadlines Excellent interpersonal and communication skills with the ability to build relationships with stakeholders This post is based at Uxbridge Campus, with a requirement to travel to and work from other college sites as required. There may be an opportunity for hybrid working of 1 day per week after a settling in period, subject to business need. Please note, we are unable to offer sponsorship for this role. Notice for Recruitment Agencies: HRUC operates with a managed service provider (MSP) for recruitment services. We do not accept unsolicited emails, CVs, or contact from recruitment agencies. Any CVs or information sent to HRUC outside of this process will not be considered or acted upon, regardless of the terms and conditions stated by the agency.
Dec 22, 2025
Full time
Finance Business Partner HRUC (Harrow, Richmond and Uxbridge Colleges) is a successful merged college group, based across 5 vibrant campuses. We offer high quality courses, apprenticeships and programmes for young people. We are looking to appoint a Finance Business Partner to proactively identify, plan and meet the finance needs of the College group. Supporting the Head of Financial Planning & Analysis and the Director of Finance, you would provide a professional, customer focussed accounting service and deliver insightful, accurate and timely management information to ensure budget managers, the senior management team and other stakeholders have the information relevant to their needs and to ensure financial targets are met. You will also support the preparation of budgets and forecasts and monitoring of actual income, expenditure and capital spend against targets. We are seeking to appoint someone who can demonstrate the following: Completed or progressing towards a recognised accounting qualification e.g. ACCA / CIMA Minimum of 3 years' experience in a Finance role Experience of budgeting and forecasting within an accounting function Detailed knowledge of finance and accounting regulations Detailed knowledge of finance, particularly management accounting systems and processes Ability to work under pressure and to challenging deadlines Excellent interpersonal and communication skills with the ability to build relationships with stakeholders This post is based at Uxbridge Campus, with a requirement to travel to and work from other college sites as required. There may be an opportunity for hybrid working of 1 day per week after a settling in period, subject to business need. Please note, we are unable to offer sponsorship for this role. Notice for Recruitment Agencies: HRUC operates with a managed service provider (MSP) for recruitment services. We do not accept unsolicited emails, CVs, or contact from recruitment agencies. Any CVs or information sent to HRUC outside of this process will not be considered or acted upon, regardless of the terms and conditions stated by the agency.
Fundraising Manager (Challenge Events & Community) Help us build the best supporter experience in the charity sector Location: Remote/Hybrid/Office (Tunbridge Wells) Salary: £30,000 - £45,000 (depending on experience) Type: Full-time, Permanent What we're building Every year, 3,000+ swimmers take on some of the UK's most iconic open water challenges, including the Dart10k, Bantham Swoosh and The Hurly Burly along with our growing series of 24-hour Wild Swim Relays. They swim so that disabled kids who need it most can get life-changing swimming lessons. Last year, these swimmers raised over £1m. This year, we want to double it. And we need someone who can help us get there. We're Level Water, a founder-led charity solving learn-to-swim for disabled children. We're not your typical charity. We own the events and run them like a business. We move fast, test everything, and we're building something that doesn't exist anywhere else. We've just brought in a new Fundraising Director, and this role is a cornerstone of the team we're building. If you want to help define how a modern charity does supporter care, this is your chance. The opportunity This isn't a "send some emails and answer some queries" role. This is a "build something and make it brilliant" role. You'll own the entire experience for our 3,000 swimmers from the moment they sign up, through their training and fundraising journey, to the event itself (yes, you'll be there), and beyond. You'll design the journey, execute it, measure it, improve it, and scale it. You'll have the freedom to experiment. Want to test a new communication sequence? Build a WhatsApp community? Launch a training programme? Run in-person meet ups? Create a membership product? Brilliant, build the business case and let's do it. You'll work with real people who are doing something remarkable. You'll get to know them, thank them, support them, and help them raise more money than they thought possible. And you'll do it in a way that makes them want to come back year after year. You'll also work closely with our Fundraising Director, Events and Marketing teams to turn our swimmers into our best marketing channel, because the people who've experienced our events are the ones who'll bring their friends next year. And you'll grow with us. We're scaling fast, and we need people who can scale with us, whether that's into senior leadership, building out new teams, or launching new products. This is a mission-critical role in driving Level Water's income growth. Every strong supporter relationship you build helps unlock more funded swimming lessons, bringing us closer to a future where every disabled child can have a great swimming lesson with a confident, qualified teacher. This is the most exciting job in the charity sector for the right person. What you'll actually do This role owns the supporter experience as a growth engine. You'll set strategy, drive innovation, and be accountable for how supporter care translates into income, retention and long-term loyalty. You'll work closely with the Senior Leadership Team to shape priorities, influence decisions, and build something that scales - not just for this year's events, but for the future of Level Water. Build relationships that matter: Get to know our swimmers. Design the experience. Call them. Thank them. Make them feel valued. Be there at events throughout the summer meeting people, creating unforgettable experiences, and giving them reasons to come back. Deliver the personal touches that deepen connections: handwritten cards, phone calls, training tips, impact updates, recognition, celebration. Design and optimise the supporter journey: Own the end-to-end experience: from sign-up emails to post-event stewardship. Map out communications across our events portfolio throughout the year and execute them brilliantly. Use data to spot opportunities; where are people dropping off? Where can we increase average fundraising? What messages work best? Test everything. Buttons, subject lines, timing, tone obsess over the details that drive results. Identify and unlock growth opportunities: Spot the swimmers who could become major donors, corporate partners, or monthly givers and move them along that journey. Cross-sell and upsell: if someone's just completed their first challenge, how do we make them another offer that they can't refuse? Track, report, and improve: Keep our CRM up to date and use it intelligently. Report regularly on what's working and what's not: fundraising targets, engagement metrics, retention rates. Stay ahead of the curve: what are the best organisations doing? What can we learn and adapt? Who we're looking for We care much more about how you work than what you've done. You don't need fundraising experience. You don't need charity sector experience. You don't even need customer success experience though if you have it, great. What you do need: Hustle and drive. You take ownership. You spot opportunities and go after them. You don't wait to be told what to do. You're looking for opportunities. A knack for building relationships. You genuinely care about people and you're good at making them feel it whether that's over email, on the phone, or in person. A data brain. You can look at numbers and spot the story. You know that "engagement is up 12%" means something, and you know how to act on it. A bias for action. You test things. You move fast. You're comfortable with uncertainty and you learn by doing. An entrepreneurial mindset. You think like an owner. If this were your business, how would you grow it? Ambition. You want to grow. You want to get better. You want to build something you're proud of. Organisation: Strong attention to detail, with the ability to juggle multiple projects and stay calm under pressure. Bonus points if: You love being outdoors (swimming, hiking, wild camping, anything that gets you outside). You've worked in a startup, scale-up, or high-growth environment. You've designed customer journeys, retention strategies, or growth loops. You've worked in sales, account management, hospitality, retail management, or anything that required you to build relationships and hit targets. Why Level Water? Our values - Bold, Driven, Personal, and Joyful - are at the heart of this role. You'll be expected to bring ambition, move with purpose, care deeply about people, and help create experiences that feel genuinely joyful to be part of. Bold. This isn't a "follow the playbook" role. We want your ideas. We want you to challenge us. We want you to help us build something better. Driven. We're growing fast and we need people who can scale with us. If you're ambitious, there's a huge opportunity here. Personal. We're a small, founder-led team. We move fast, we debate hard, we test everything, and we care deeply about what we do. Joyful. You'll work on some of the most iconic outdoor swims in the UK. You'll be part of creating experiences that people remember forever. Practical details: Flexible working: remote, hybrid, or (even better) office-based in Tunbridge Wells or Exeter, your choice. You'll attend weekend events throughout the summer (with time off in lieu). Salary: £30k - £45k depending on experience. How to apply We want to hear from you in whatever way best shows us who you are and how you think. Get creative. We really want to get a feel for your personality and style. A traditional CV and cover letter? Absolutely fine. A video introduction? Great. A presentation deck? Bring it on. Whatever format helps you shine and show us who you are. Here's what we'd love to know: How you think about supporter experience: Imagine one of our swimmers has just signed up for the Dart10k but hasn't started fundraising yet. Walk us through how you'd engage them over the next 8 weeks to help them raise as much as possible and feel brilliant about it. What excites you about this role: Tell us why this opportunity appeals to you specifically. Something you're proud of: Share one thing you've built, grown, or improved. Doesn't have to be in charity or even at work, it could be anything that shows your drive and ability to make things happen. Before you apply: If you've got questions about the role, the team, or whether this might be right for you, please reach out. I'm Andy Punter, Fundraising Director at Level Water, and I'd genuinely love to chat. Book a call with me Here. Stalk me on LinkedIn Ready to apply? Send your application by an email via the button below with the subject line: "Fundraising at Level Water - Your Name " Deadline: We're reviewing applications on a rolling basis and will close this advert once we've found the right person. So if this excites you, don't wait, but do take the time to show us who you really are. We'd rather see your best work than a rushed application. If you need a bit of time to put that together, talk to us. . click apply for full job details
Dec 22, 2025
Full time
Fundraising Manager (Challenge Events & Community) Help us build the best supporter experience in the charity sector Location: Remote/Hybrid/Office (Tunbridge Wells) Salary: £30,000 - £45,000 (depending on experience) Type: Full-time, Permanent What we're building Every year, 3,000+ swimmers take on some of the UK's most iconic open water challenges, including the Dart10k, Bantham Swoosh and The Hurly Burly along with our growing series of 24-hour Wild Swim Relays. They swim so that disabled kids who need it most can get life-changing swimming lessons. Last year, these swimmers raised over £1m. This year, we want to double it. And we need someone who can help us get there. We're Level Water, a founder-led charity solving learn-to-swim for disabled children. We're not your typical charity. We own the events and run them like a business. We move fast, test everything, and we're building something that doesn't exist anywhere else. We've just brought in a new Fundraising Director, and this role is a cornerstone of the team we're building. If you want to help define how a modern charity does supporter care, this is your chance. The opportunity This isn't a "send some emails and answer some queries" role. This is a "build something and make it brilliant" role. You'll own the entire experience for our 3,000 swimmers from the moment they sign up, through their training and fundraising journey, to the event itself (yes, you'll be there), and beyond. You'll design the journey, execute it, measure it, improve it, and scale it. You'll have the freedom to experiment. Want to test a new communication sequence? Build a WhatsApp community? Launch a training programme? Run in-person meet ups? Create a membership product? Brilliant, build the business case and let's do it. You'll work with real people who are doing something remarkable. You'll get to know them, thank them, support them, and help them raise more money than they thought possible. And you'll do it in a way that makes them want to come back year after year. You'll also work closely with our Fundraising Director, Events and Marketing teams to turn our swimmers into our best marketing channel, because the people who've experienced our events are the ones who'll bring their friends next year. And you'll grow with us. We're scaling fast, and we need people who can scale with us, whether that's into senior leadership, building out new teams, or launching new products. This is a mission-critical role in driving Level Water's income growth. Every strong supporter relationship you build helps unlock more funded swimming lessons, bringing us closer to a future where every disabled child can have a great swimming lesson with a confident, qualified teacher. This is the most exciting job in the charity sector for the right person. What you'll actually do This role owns the supporter experience as a growth engine. You'll set strategy, drive innovation, and be accountable for how supporter care translates into income, retention and long-term loyalty. You'll work closely with the Senior Leadership Team to shape priorities, influence decisions, and build something that scales - not just for this year's events, but for the future of Level Water. Build relationships that matter: Get to know our swimmers. Design the experience. Call them. Thank them. Make them feel valued. Be there at events throughout the summer meeting people, creating unforgettable experiences, and giving them reasons to come back. Deliver the personal touches that deepen connections: handwritten cards, phone calls, training tips, impact updates, recognition, celebration. Design and optimise the supporter journey: Own the end-to-end experience: from sign-up emails to post-event stewardship. Map out communications across our events portfolio throughout the year and execute them brilliantly. Use data to spot opportunities; where are people dropping off? Where can we increase average fundraising? What messages work best? Test everything. Buttons, subject lines, timing, tone obsess over the details that drive results. Identify and unlock growth opportunities: Spot the swimmers who could become major donors, corporate partners, or monthly givers and move them along that journey. Cross-sell and upsell: if someone's just completed their first challenge, how do we make them another offer that they can't refuse? Track, report, and improve: Keep our CRM up to date and use it intelligently. Report regularly on what's working and what's not: fundraising targets, engagement metrics, retention rates. Stay ahead of the curve: what are the best organisations doing? What can we learn and adapt? Who we're looking for We care much more about how you work than what you've done. You don't need fundraising experience. You don't need charity sector experience. You don't even need customer success experience though if you have it, great. What you do need: Hustle and drive. You take ownership. You spot opportunities and go after them. You don't wait to be told what to do. You're looking for opportunities. A knack for building relationships. You genuinely care about people and you're good at making them feel it whether that's over email, on the phone, or in person. A data brain. You can look at numbers and spot the story. You know that "engagement is up 12%" means something, and you know how to act on it. A bias for action. You test things. You move fast. You're comfortable with uncertainty and you learn by doing. An entrepreneurial mindset. You think like an owner. If this were your business, how would you grow it? Ambition. You want to grow. You want to get better. You want to build something you're proud of. Organisation: Strong attention to detail, with the ability to juggle multiple projects and stay calm under pressure. Bonus points if: You love being outdoors (swimming, hiking, wild camping, anything that gets you outside). You've worked in a startup, scale-up, or high-growth environment. You've designed customer journeys, retention strategies, or growth loops. You've worked in sales, account management, hospitality, retail management, or anything that required you to build relationships and hit targets. Why Level Water? Our values - Bold, Driven, Personal, and Joyful - are at the heart of this role. You'll be expected to bring ambition, move with purpose, care deeply about people, and help create experiences that feel genuinely joyful to be part of. Bold. This isn't a "follow the playbook" role. We want your ideas. We want you to challenge us. We want you to help us build something better. Driven. We're growing fast and we need people who can scale with us. If you're ambitious, there's a huge opportunity here. Personal. We're a small, founder-led team. We move fast, we debate hard, we test everything, and we care deeply about what we do. Joyful. You'll work on some of the most iconic outdoor swims in the UK. You'll be part of creating experiences that people remember forever. Practical details: Flexible working: remote, hybrid, or (even better) office-based in Tunbridge Wells or Exeter, your choice. You'll attend weekend events throughout the summer (with time off in lieu). Salary: £30k - £45k depending on experience. How to apply We want to hear from you in whatever way best shows us who you are and how you think. Get creative. We really want to get a feel for your personality and style. A traditional CV and cover letter? Absolutely fine. A video introduction? Great. A presentation deck? Bring it on. Whatever format helps you shine and show us who you are. Here's what we'd love to know: How you think about supporter experience: Imagine one of our swimmers has just signed up for the Dart10k but hasn't started fundraising yet. Walk us through how you'd engage them over the next 8 weeks to help them raise as much as possible and feel brilliant about it. What excites you about this role: Tell us why this opportunity appeals to you specifically. Something you're proud of: Share one thing you've built, grown, or improved. Doesn't have to be in charity or even at work, it could be anything that shows your drive and ability to make things happen. Before you apply: If you've got questions about the role, the team, or whether this might be right for you, please reach out. I'm Andy Punter, Fundraising Director at Level Water, and I'd genuinely love to chat. Book a call with me Here. Stalk me on LinkedIn Ready to apply? Send your application by an email via the button below with the subject line: "Fundraising at Level Water - Your Name " Deadline: We're reviewing applications on a rolling basis and will close this advert once we've found the right person. So if this excites you, don't wait, but do take the time to show us who you really are. We'd rather see your best work than a rushed application. If you need a bit of time to put that together, talk to us. . click apply for full job details
We have partnered with Southern Water to appoint a Senior Media Relations Manager at a pivotal point for the organisation and the wider water sector. This is a high-profile role leading the press office function and shaping media engagement during a period of heightened scrutiny, regulatory change and organisational transformation. The role requires a confident, credible media professional with deep experience of crisis communications, senior stakeholder engagement and proactive media handling in complex, highly regulated environments. The Role Reporting into the Corporate Affairs leadership team, the Senior Media Relations Manager will: Lead Southern Water's media relations and press office function, setting strategy and overseeing reactive and proactive media engagement. Act as a trusted adviser to the CEO and Executive Team, briefing ahead of interviews and recommending which media opportunities to pursue or decline. Build and maintain strong relationships with regional and national journalists, with particular emphasis on South East regional media. Proactively manage reputational risk, anticipating media issues and ensuring accurate, balanced coverage. Lead crisis and issues management activity, including rebuttal and correction of inaccurate reporting. Work closely with Public Affairs and Stakeholder teams to ensure alignment across external affairs. Line manage and develop the press office team, setting clear standards and providing firm, constructive leadership. About You You will bring: Significant experience in media relations and crisis communications, gained in a high-profile, consumer-facing or regulated organisation. Proven ability to operate in challenging media environments, where scrutiny and pressure are constant. Strong gravitas and judgement, with confidence advising senior leaders and challenging journalists when required. A proactive, strategic approach to media handling rather than purely reactive press office delivery. Experience leading or mentoring media professionals and maintaining high professional standards. An understanding of how political and regulatory dynamics influence media coverage. Desirable: Experience within utilities, infrastructure, transport, energy or similar regulated sectors. Exposure to financial communications, remuneration scrutiny or environmental issues. Previous experience working in journalism or broadcast media. Established regional media relationships (South East). Why This Role This is a rare opportunity to step into a senior, influential media role with real impact. The successful candidate will be central to how Southern Water engages with customers, stakeholders and the media at a critical time for the organisation. The role offers visibility, responsibility and challenge in equal measure and will suit someone motivated by complexity rather than comfort. Package & Benefits £400 per month car allowance Bonus scheme up to 10% Pension contributions up to 11% Hybrid working (2 days onsite per week - Monday & Tuesday) Comprehensive benefits including health cash plan and employee assistance programme
Dec 22, 2025
Full time
We have partnered with Southern Water to appoint a Senior Media Relations Manager at a pivotal point for the organisation and the wider water sector. This is a high-profile role leading the press office function and shaping media engagement during a period of heightened scrutiny, regulatory change and organisational transformation. The role requires a confident, credible media professional with deep experience of crisis communications, senior stakeholder engagement and proactive media handling in complex, highly regulated environments. The Role Reporting into the Corporate Affairs leadership team, the Senior Media Relations Manager will: Lead Southern Water's media relations and press office function, setting strategy and overseeing reactive and proactive media engagement. Act as a trusted adviser to the CEO and Executive Team, briefing ahead of interviews and recommending which media opportunities to pursue or decline. Build and maintain strong relationships with regional and national journalists, with particular emphasis on South East regional media. Proactively manage reputational risk, anticipating media issues and ensuring accurate, balanced coverage. Lead crisis and issues management activity, including rebuttal and correction of inaccurate reporting. Work closely with Public Affairs and Stakeholder teams to ensure alignment across external affairs. Line manage and develop the press office team, setting clear standards and providing firm, constructive leadership. About You You will bring: Significant experience in media relations and crisis communications, gained in a high-profile, consumer-facing or regulated organisation. Proven ability to operate in challenging media environments, where scrutiny and pressure are constant. Strong gravitas and judgement, with confidence advising senior leaders and challenging journalists when required. A proactive, strategic approach to media handling rather than purely reactive press office delivery. Experience leading or mentoring media professionals and maintaining high professional standards. An understanding of how political and regulatory dynamics influence media coverage. Desirable: Experience within utilities, infrastructure, transport, energy or similar regulated sectors. Exposure to financial communications, remuneration scrutiny or environmental issues. Previous experience working in journalism or broadcast media. Established regional media relationships (South East). Why This Role This is a rare opportunity to step into a senior, influential media role with real impact. The successful candidate will be central to how Southern Water engages with customers, stakeholders and the media at a critical time for the organisation. The role offers visibility, responsibility and challenge in equal measure and will suit someone motivated by complexity rather than comfort. Package & Benefits £400 per month car allowance Bonus scheme up to 10% Pension contributions up to 11% Hybrid working (2 days onsite per week - Monday & Tuesday) Comprehensive benefits including health cash plan and employee assistance programme
Information on the company Our client is a fast-growing SaaS provider specialises in optimisation technology for automotive logistics, using AI to help OEMs, dealer groups, rental organisations and transport providers reduce costs and increase conversion through advanced workflow and transport-planning software. The business has secured £4m in investment from notable UK backers, tripled revenue within the past year, and now partners with 12 of the UK's top 50 dealer groups. If you're looking for a fast paced environment with lots of ownership & development, this could be the place for you. DAY TO DAY This startup is hiring a Customer Success Manager to take ownership of the full customer lifecycle. This is the first dedicated role in the function, covering onboarding of new clients as well as ongoing relationship management across roughly 10 enterprise accounts, each generating £50k+ annually. This is a pivotal hire with significant scope to develop and eventually lead the customer success capability as the company scales. Customer Onboarding & Account Management (50/50 split) Manage the journey from signed agreement through to go-live. Build strong relationships with senior operational stakeholders, including COOs, Operations Directors and Transport Managers. Lead quarterly business reviews for strategic accounts. Create and refine scalable processes for both onboarding and ongoing account management. Serve as the primary point of contact and trusted partner for assigned accounts. The ideal candidate 1-3 years' experience in customer success, account management or similar client-facing roles. Proactive, solutions-driven mindset with the ability to operate independently. Strong interest in using AI tools to enhance workflow and effectiveness. Confidence engaging with senior stakeholders, including COOs and Directors. London-based and able to attend the office regularly. Why work here? Opportunity to build and shape the customer success function from the ground up, with clear progression to a leadership role. Direct influence on retention and account expansion - the core metrics for company success. Join a business with strong momentum: rapid revenue growth, major brand trials and significant product advancements. Work alongside a team with experience from leading automotive and SaaS organisations. Working closely with the business owners. Interview process 30-minute introductory video call with co-founders. 1-hour practical task based on a realistic customer scenario. Final stage with senior leadership team members.
Dec 22, 2025
Full time
Information on the company Our client is a fast-growing SaaS provider specialises in optimisation technology for automotive logistics, using AI to help OEMs, dealer groups, rental organisations and transport providers reduce costs and increase conversion through advanced workflow and transport-planning software. The business has secured £4m in investment from notable UK backers, tripled revenue within the past year, and now partners with 12 of the UK's top 50 dealer groups. If you're looking for a fast paced environment with lots of ownership & development, this could be the place for you. DAY TO DAY This startup is hiring a Customer Success Manager to take ownership of the full customer lifecycle. This is the first dedicated role in the function, covering onboarding of new clients as well as ongoing relationship management across roughly 10 enterprise accounts, each generating £50k+ annually. This is a pivotal hire with significant scope to develop and eventually lead the customer success capability as the company scales. Customer Onboarding & Account Management (50/50 split) Manage the journey from signed agreement through to go-live. Build strong relationships with senior operational stakeholders, including COOs, Operations Directors and Transport Managers. Lead quarterly business reviews for strategic accounts. Create and refine scalable processes for both onboarding and ongoing account management. Serve as the primary point of contact and trusted partner for assigned accounts. The ideal candidate 1-3 years' experience in customer success, account management or similar client-facing roles. Proactive, solutions-driven mindset with the ability to operate independently. Strong interest in using AI tools to enhance workflow and effectiveness. Confidence engaging with senior stakeholders, including COOs and Directors. London-based and able to attend the office regularly. Why work here? Opportunity to build and shape the customer success function from the ground up, with clear progression to a leadership role. Direct influence on retention and account expansion - the core metrics for company success. Join a business with strong momentum: rapid revenue growth, major brand trials and significant product advancements. Work alongside a team with experience from leading automotive and SaaS organisations. Working closely with the business owners. Interview process 30-minute introductory video call with co-founders. 1-hour practical task based on a realistic customer scenario. Final stage with senior leadership team members.
At Audible, we believe stories have the power to transform lives. That's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THE ROLE Our Global People & Places team is seeking a talented Employee Relations (ER) & Human Resources (HR) Manager to join our London office. This dual-function role combines strategic employee relations expertise across our organization with hands-on HR partnership for our global hub teams. You'll support a positive employee relations climate that promotes employee safety, capability, engagement, and a high-performance, customer-obsessed culture. This position serves as a trusted advisor on complex ER matters while acting as the frontline HR consultant to the London Hub leader and local teams. This role offers unique career growth opportunities in a global, fast-paced environment with industry-leading People & Places practices. As an Employee Relations & Human Resources Manager, you will - Manage and oversee ER casework, collaborating with Functional and Regional Senior HRBPs as needed - Conduct and manage ER investigations, performance management, workplace conduct issues, and conflict resolution - Support the design, implementation, and rollout of ER and compliance policies and programs - Take ownership, play a supporting role in significant ER projects - Partner with legal counsel and regional stakeholders to ensure compliance with local employment regulations - Analyze ER trends and metrics to identify opportunities for proactive interventions and process improvements - Act as a primary HR point of contact for the London Hub leader and teams - Provide consultation on people matters including talent management, organizational design, compensation, and employee development - Deliver guidance on company policies, local employment practices, and HR programs - Collaborate with Global People & Places teams (Functional HRBPs, Talent Acquisition, HR Operations) to ensure seamless service delivery - Support Hub leader(s) in maintaining an inclusive, productive, and engaging workplace culture - Facilitate onboarding, employee lifecycle events, and organizational changes ABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners' imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home. BASIC QUALIFICATIONS - Bachelor's degree or equivalent - Experience in employee relations, labor relations, human relations or labor/employment law - Knowledge of national and local employment laws and regulations - Experience managing complex, sensitive ER cases with discretion and sound judgment PREFERRED QUALIFICATIONS - Advanced degree, law degree, or other specialized training in ER/HR - Excellent written and verbal communication skills with the ability to establish partnerships and work collaboratively with senior leadership and across all organizational levels Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Dec 22, 2025
Full time
At Audible, we believe stories have the power to transform lives. That's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THE ROLE Our Global People & Places team is seeking a talented Employee Relations (ER) & Human Resources (HR) Manager to join our London office. This dual-function role combines strategic employee relations expertise across our organization with hands-on HR partnership for our global hub teams. You'll support a positive employee relations climate that promotes employee safety, capability, engagement, and a high-performance, customer-obsessed culture. This position serves as a trusted advisor on complex ER matters while acting as the frontline HR consultant to the London Hub leader and local teams. This role offers unique career growth opportunities in a global, fast-paced environment with industry-leading People & Places practices. As an Employee Relations & Human Resources Manager, you will - Manage and oversee ER casework, collaborating with Functional and Regional Senior HRBPs as needed - Conduct and manage ER investigations, performance management, workplace conduct issues, and conflict resolution - Support the design, implementation, and rollout of ER and compliance policies and programs - Take ownership, play a supporting role in significant ER projects - Partner with legal counsel and regional stakeholders to ensure compliance with local employment regulations - Analyze ER trends and metrics to identify opportunities for proactive interventions and process improvements - Act as a primary HR point of contact for the London Hub leader and teams - Provide consultation on people matters including talent management, organizational design, compensation, and employee development - Deliver guidance on company policies, local employment practices, and HR programs - Collaborate with Global People & Places teams (Functional HRBPs, Talent Acquisition, HR Operations) to ensure seamless service delivery - Support Hub leader(s) in maintaining an inclusive, productive, and engaging workplace culture - Facilitate onboarding, employee lifecycle events, and organizational changes ABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners' imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home. BASIC QUALIFICATIONS - Bachelor's degree or equivalent - Experience in employee relations, labor relations, human relations or labor/employment law - Knowledge of national and local employment laws and regulations - Experience managing complex, sensitive ER cases with discretion and sound judgment PREFERRED QUALIFICATIONS - Advanced degree, law degree, or other specialized training in ER/HR - Excellent written and verbal communication skills with the ability to establish partnerships and work collaboratively with senior leadership and across all organizational levels Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
SHM: IT Manager SHM is a small, but highly successful consulting firm based in London. For the last 25 years, we've been working with our clients to help them solve complex, human-centred problems. The work we do always connects to people, and it deals often with human motivations and interpersonal relationships. We strongly believe in the uniqueness of what we do - and our clients, which over the years have comprised many of the biggest organisations of the world, tell us time and time again that they bring us their most challenging problems because they believe that only we can solve them. Our clients are now turning to us more than ever to help them overcome some of the most fundamental challenges they have ever faced, and to unlock the new opportunities that come from a period of great disruption. In practice, our work covers four main areas: 1. Customer and consumer behaviours: Developing insights and understanding so that we can influence customer and consumer behaviours; 2. Corporate strategy & change: Using insights into motivations and behaviours to change corporate cultures and set new strategies; 3. Organisational relationship development: Working with companies that are in big operational or outsourcing relationships to ensure those relationships stay healthy; 4. Business-to-business communications: Creating clear and compelling stories aimed at repositioning flagship products, services or initiatives. While the work of the team is very broad, spanning many industries, geographies, and sectors, it also has a clear niche: we focus on the motivations behind behaviours and interpersonal dynamics, and on applying insights from academia to the corporate world. Though we may defy easy categorisation, there's no denying the success we bring our clients and the quality of our team. And there's also no denying the challenge and enjoyment we gain from our work. Overview of Role: This role will focus on supporting a small yet busy, fast-paced, high output team who are based in London and all over the world. The IT Manager will provide a first-class IT service and support the smooth running of the office and the home offices of our senior team. IT support: You will work alongside the Head of IT to help the team and be the first point of contact for all IT queries. You will troubleshoot and successfully solve ad-hoc IT queries, always ensuring our people feel supported. You will manage the maintenance and set-up of all the IT equipment including laptops, printers, security systems and phones. You will be confident in supplying equipment that is effective, well maintained and always with the end-user in mind. The role requires strong, technical IT skills including Microsoft Windows Server, Client Technologies, Apple iOS and web hosting. You will need to have skills in monitoring and tuning system performance and security. IT training and process development: You will need to have a thirst for keeping up to date with new technologies, particularly AI and support the Head of IT in creating content for IT guides, policy and training. Skills in implementing and embedding effective AI systems are essential for this role. The IT Manager will also play a role in digitising logs and formalising IT processes. Data management, security, confidentiality and compliance: A strong understanding of GDPR and safe data management are essential for this role. You will ensure all employees are suitably trained and that there are as many measures in place as possible to prevent a breach to ensure we are as data compliant as possible. You will be first point of contact if a breach is suspected and work with the Data Owner/Head of IT. You will be an expert in the most up to date IT security systems and work with the Head of IT to ensure our systems are working effectively and that our people are trained and coached on working with the upmost focus on IT security. You will have a proven track record of working with highly confidential information and ensure it is managed safely, with care and that processes are finessed and documented. This will involve maintaining our compliance log and communicating deadlines and requirements to the Head of IT and the Compliance Committee. Running errands: Our founders and senior team need support with IT and security in their homes and occasionally running errands. You will need to be highly trustworthy and always provide a high-level, bespoke service for our senior team. The ideal candidate: You will have excellent communication skills and the ability to apply the correct diagnostic tools to not only identify issues, but to find the root cause to enable you to fix them. This role would suit an established IT professional who loves challenge, problem solving, helping people and implementing fresh rigour around processes and professionalisation. We are a small company which means we have the chance to get involved with a variety of things and this role will suit someone who is comfortable with working flexibly and thinking outside of the box. IT Manager: Contract detail: Full time/ Permanent Line Manager: This role reports into the Head of IT and the Head of People and Operations Location: Full time in our London offices. Some travel will be required to work in other locations at times to support our founders and senior leadership team Hours: 40 hours per week, 09.00 - 18.00 Direct Reports:N/A DBS: This role is subject to a Basic DBS check Role Summary: Provide a first-class, highly responsive and proactive IT support service Formalise and record IT processes and procedures including maintaining logs and license details Provide insight into new software, hardware, systems and new technologies such as AI Maintain our compliance log and create regular reports for the Head of IT to ensure all systems and approaches comply with our client agreements Apply a technical and analytical approach to identifying and solving IT issues Apply watertight data security and confidentiality measures Core Responsibilities: Provide technical IT support, using strong diagnostic methods to identify and troubleshoot issues and apply appropriate and specific remedies to fix the root cause of any issues Run the sub-interfaces of platforms and the VPN Confidently communicate and train a range of stakeholders on a variety of queries to explain complicated processes with clarity including on GDPR, confidentiality and data security Provide and maintain fit for purpose IT, phone and security equipment and continuously monitor a maintenance register Support the implementation of new software to support processes such as staff expenses Create, collate, update and record key processes for IT ensuring the most up to date industry standards are applied Maintain compliance logs and flag deadlines and requirements to the Compliance Committee and Head of IT Research the most up to date technologies and ensure SHM is at the cutting edge of IT and AI adaptation Ensure data security and confidentiality is managed to the highest standard and is continuously monitored Conduct the annual IT audit in partnership with the Head of IT Update licenses and records and regularly send reports for the Head of IT to flag renewal dates and license status Comply with GDPR and any other legislation that applies to IT data management, confidentiality and data security Maintain an asset register Introduce and manage a room booking system to ensure key events and meetings run harmoniously Core Responsibilities for office support: Carry out basic office maintenance tasks or arrange for professional trades people to do so with minimal disruption to the team Support the IT section of the annual risk assessment and champion health and safety at SHM Core Responsibilities for founders and senior team support: Run occasional IT-related errands for our founders and senior leaders Provide IT and security support for our founders and senior leaders in their residencies in the UK and occasionally overseas Give access to trades people or receive deliveries for our founders and leaders at their residencies Liaise with Personal Assistants, Executive Assistants and the Exec and Projects Enablement Team regarding IT support for founders and senior leaders Additional Activities: Any other duties as required to support the work of SHM Relevant Skills: The successful candidate will be: Quality-driven: You will need to: Have a strong understanding of Microsoft Windows server, Client Technologies and Apple iOS and understand web hosting Have strong skills in monitoring and tuning system performance and security systems Be a rigorous thinker with the ability to solve complex problems and juggle multiple priorities while observing strict confidentiality Strive for continuous improvement and be open to constructive criticism Apply high levels of rigour and attention to detail to both your own work and others' An excellent written and verbal communicator: Be able to find clarity in processes and create clear and sucinct, written processes and procedures . click apply for full job details
Dec 22, 2025
Full time
SHM: IT Manager SHM is a small, but highly successful consulting firm based in London. For the last 25 years, we've been working with our clients to help them solve complex, human-centred problems. The work we do always connects to people, and it deals often with human motivations and interpersonal relationships. We strongly believe in the uniqueness of what we do - and our clients, which over the years have comprised many of the biggest organisations of the world, tell us time and time again that they bring us their most challenging problems because they believe that only we can solve them. Our clients are now turning to us more than ever to help them overcome some of the most fundamental challenges they have ever faced, and to unlock the new opportunities that come from a period of great disruption. In practice, our work covers four main areas: 1. Customer and consumer behaviours: Developing insights and understanding so that we can influence customer and consumer behaviours; 2. Corporate strategy & change: Using insights into motivations and behaviours to change corporate cultures and set new strategies; 3. Organisational relationship development: Working with companies that are in big operational or outsourcing relationships to ensure those relationships stay healthy; 4. Business-to-business communications: Creating clear and compelling stories aimed at repositioning flagship products, services or initiatives. While the work of the team is very broad, spanning many industries, geographies, and sectors, it also has a clear niche: we focus on the motivations behind behaviours and interpersonal dynamics, and on applying insights from academia to the corporate world. Though we may defy easy categorisation, there's no denying the success we bring our clients and the quality of our team. And there's also no denying the challenge and enjoyment we gain from our work. Overview of Role: This role will focus on supporting a small yet busy, fast-paced, high output team who are based in London and all over the world. The IT Manager will provide a first-class IT service and support the smooth running of the office and the home offices of our senior team. IT support: You will work alongside the Head of IT to help the team and be the first point of contact for all IT queries. You will troubleshoot and successfully solve ad-hoc IT queries, always ensuring our people feel supported. You will manage the maintenance and set-up of all the IT equipment including laptops, printers, security systems and phones. You will be confident in supplying equipment that is effective, well maintained and always with the end-user in mind. The role requires strong, technical IT skills including Microsoft Windows Server, Client Technologies, Apple iOS and web hosting. You will need to have skills in monitoring and tuning system performance and security. IT training and process development: You will need to have a thirst for keeping up to date with new technologies, particularly AI and support the Head of IT in creating content for IT guides, policy and training. Skills in implementing and embedding effective AI systems are essential for this role. The IT Manager will also play a role in digitising logs and formalising IT processes. Data management, security, confidentiality and compliance: A strong understanding of GDPR and safe data management are essential for this role. You will ensure all employees are suitably trained and that there are as many measures in place as possible to prevent a breach to ensure we are as data compliant as possible. You will be first point of contact if a breach is suspected and work with the Data Owner/Head of IT. You will be an expert in the most up to date IT security systems and work with the Head of IT to ensure our systems are working effectively and that our people are trained and coached on working with the upmost focus on IT security. You will have a proven track record of working with highly confidential information and ensure it is managed safely, with care and that processes are finessed and documented. This will involve maintaining our compliance log and communicating deadlines and requirements to the Head of IT and the Compliance Committee. Running errands: Our founders and senior team need support with IT and security in their homes and occasionally running errands. You will need to be highly trustworthy and always provide a high-level, bespoke service for our senior team. The ideal candidate: You will have excellent communication skills and the ability to apply the correct diagnostic tools to not only identify issues, but to find the root cause to enable you to fix them. This role would suit an established IT professional who loves challenge, problem solving, helping people and implementing fresh rigour around processes and professionalisation. We are a small company which means we have the chance to get involved with a variety of things and this role will suit someone who is comfortable with working flexibly and thinking outside of the box. IT Manager: Contract detail: Full time/ Permanent Line Manager: This role reports into the Head of IT and the Head of People and Operations Location: Full time in our London offices. Some travel will be required to work in other locations at times to support our founders and senior leadership team Hours: 40 hours per week, 09.00 - 18.00 Direct Reports:N/A DBS: This role is subject to a Basic DBS check Role Summary: Provide a first-class, highly responsive and proactive IT support service Formalise and record IT processes and procedures including maintaining logs and license details Provide insight into new software, hardware, systems and new technologies such as AI Maintain our compliance log and create regular reports for the Head of IT to ensure all systems and approaches comply with our client agreements Apply a technical and analytical approach to identifying and solving IT issues Apply watertight data security and confidentiality measures Core Responsibilities: Provide technical IT support, using strong diagnostic methods to identify and troubleshoot issues and apply appropriate and specific remedies to fix the root cause of any issues Run the sub-interfaces of platforms and the VPN Confidently communicate and train a range of stakeholders on a variety of queries to explain complicated processes with clarity including on GDPR, confidentiality and data security Provide and maintain fit for purpose IT, phone and security equipment and continuously monitor a maintenance register Support the implementation of new software to support processes such as staff expenses Create, collate, update and record key processes for IT ensuring the most up to date industry standards are applied Maintain compliance logs and flag deadlines and requirements to the Compliance Committee and Head of IT Research the most up to date technologies and ensure SHM is at the cutting edge of IT and AI adaptation Ensure data security and confidentiality is managed to the highest standard and is continuously monitored Conduct the annual IT audit in partnership with the Head of IT Update licenses and records and regularly send reports for the Head of IT to flag renewal dates and license status Comply with GDPR and any other legislation that applies to IT data management, confidentiality and data security Maintain an asset register Introduce and manage a room booking system to ensure key events and meetings run harmoniously Core Responsibilities for office support: Carry out basic office maintenance tasks or arrange for professional trades people to do so with minimal disruption to the team Support the IT section of the annual risk assessment and champion health and safety at SHM Core Responsibilities for founders and senior team support: Run occasional IT-related errands for our founders and senior leaders Provide IT and security support for our founders and senior leaders in their residencies in the UK and occasionally overseas Give access to trades people or receive deliveries for our founders and leaders at their residencies Liaise with Personal Assistants, Executive Assistants and the Exec and Projects Enablement Team regarding IT support for founders and senior leaders Additional Activities: Any other duties as required to support the work of SHM Relevant Skills: The successful candidate will be: Quality-driven: You will need to: Have a strong understanding of Microsoft Windows server, Client Technologies and Apple iOS and understand web hosting Have strong skills in monitoring and tuning system performance and security systems Be a rigorous thinker with the ability to solve complex problems and juggle multiple priorities while observing strict confidentiality Strive for continuous improvement and be open to constructive criticism Apply high levels of rigour and attention to detail to both your own work and others' An excellent written and verbal communicator: Be able to find clarity in processes and create clear and sucinct, written processes and procedures . click apply for full job details
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 19, 2025
Full time
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 19, 2025
Full time
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Senior Sales Account Manager Location: Poole, BH15 Contract Type: 3 months with potential to become permanent Start Date: ASAP Hours: Full-time, 37.5 hours/week Join us and help to power business success! We're proud to partner with a wide network of businesses across the UK, delivering mobile connectivity and energy solutions that empower their customers click apply for full job details
Dec 18, 2025
Contractor
Senior Sales Account Manager Location: Poole, BH15 Contract Type: 3 months with potential to become permanent Start Date: ASAP Hours: Full-time, 37.5 hours/week Join us and help to power business success! We're proud to partner with a wide network of businesses across the UK, delivering mobile connectivity and energy solutions that empower their customers click apply for full job details
Wholesale Channel Controller (known internally as Route-to-Market Controller) Slough (Head Office) We operate a dynamic working model built on trust, choice and balance. Colleagues typically connect in person a few days per week, as we know the best ideas and relationships grow when we collaborate side by side. We also offer Dynamic Friday Hours, giving colleagues the opportunity to flex their time and finish early on a Friday, where the role allows. Join our snack-loving team We're looking for a Wholesale Channel Controller to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As Wholesale Controller, you'll lead a talented team of nine account managers and business development managers, plus a dynamic 3rd Party Field Sales team. You'll work closely with Shopper Marketing, Category Management, Finance and Supply teams to deliver sustainable growth in the Wholesale Channel. This is a senior leadership role where you'll champion strategic initiatives, strengthen trade partnerships and ensure KP Snacks continues to be recognised as best in class by the industry Advantage Group Survey. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: £7,500 annual car cash allowance. Annual bonus scheme (target 10% of salary), with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Lead and inspire a team of nine account managers and business development managers , setting clear objectives, coaching for success and creating a culture of accountability and high performance Manage and optimise the 3rd Party Field Sales team , ensuring strong execution of promotional plans, compliance with KP Snacks standards and effective coverage across the Wholesale Channel Develop and deliver the Wholesale Channel strategy , aligning with KP Snacks' commercial priorities and identifying opportunities for growth through data-driven insights and market trends Build and maintain senior-level relationships with key wholesale partners , negotiating terms, joint business plans and promotional agreements to deliver mutual value and long-term partnerships Own the P&L for the Wholesale Channel , monitoring performance, managing budgets and delivering sustainable, profitable sales growth while balancing investment and return Collaborate with cross-functional teams , including Shopper Marketing, Category Management, Finance and Supply Chain, to ensure best-in-class execution and support for customers Champion continuous improvement , identifying process efficiencies, leveraging technology and driving innovation in how we engage with wholesale customers Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Proven experience in front-line FMCG sales , ideally within an Impulse Category, with a proven track record of delivering results. Typically gained over several years in senior commercial roles. Strong network across the UK Wholesale Channel , with established senior-level contacts and the ability to influence at all levels Proven leadership experience , including coaching, developing and motivating teams to achieve ambitious targets Commercial acumen and negotiation expertise , with experience in creating joint business plans and delivering profitable growth P&L management skills , with the ability to balance investment and return while driving sustainable performance High levels of pace, agility and ambition , with a proactive approach to problem-solving and a desire to build long-term partnerships
Dec 18, 2025
Full time
Wholesale Channel Controller (known internally as Route-to-Market Controller) Slough (Head Office) We operate a dynamic working model built on trust, choice and balance. Colleagues typically connect in person a few days per week, as we know the best ideas and relationships grow when we collaborate side by side. We also offer Dynamic Friday Hours, giving colleagues the opportunity to flex their time and finish early on a Friday, where the role allows. Join our snack-loving team We're looking for a Wholesale Channel Controller to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As Wholesale Controller, you'll lead a talented team of nine account managers and business development managers, plus a dynamic 3rd Party Field Sales team. You'll work closely with Shopper Marketing, Category Management, Finance and Supply teams to deliver sustainable growth in the Wholesale Channel. This is a senior leadership role where you'll champion strategic initiatives, strengthen trade partnerships and ensure KP Snacks continues to be recognised as best in class by the industry Advantage Group Survey. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: £7,500 annual car cash allowance. Annual bonus scheme (target 10% of salary), with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Lead and inspire a team of nine account managers and business development managers , setting clear objectives, coaching for success and creating a culture of accountability and high performance Manage and optimise the 3rd Party Field Sales team , ensuring strong execution of promotional plans, compliance with KP Snacks standards and effective coverage across the Wholesale Channel Develop and deliver the Wholesale Channel strategy , aligning with KP Snacks' commercial priorities and identifying opportunities for growth through data-driven insights and market trends Build and maintain senior-level relationships with key wholesale partners , negotiating terms, joint business plans and promotional agreements to deliver mutual value and long-term partnerships Own the P&L for the Wholesale Channel , monitoring performance, managing budgets and delivering sustainable, profitable sales growth while balancing investment and return Collaborate with cross-functional teams , including Shopper Marketing, Category Management, Finance and Supply Chain, to ensure best-in-class execution and support for customers Champion continuous improvement , identifying process efficiencies, leveraging technology and driving innovation in how we engage with wholesale customers Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Proven experience in front-line FMCG sales , ideally within an Impulse Category, with a proven track record of delivering results. Typically gained over several years in senior commercial roles. Strong network across the UK Wholesale Channel , with established senior-level contacts and the ability to influence at all levels Proven leadership experience , including coaching, developing and motivating teams to achieve ambitious targets Commercial acumen and negotiation expertise , with experience in creating joint business plans and delivering profitable growth P&L management skills , with the ability to balance investment and return while driving sustainable performance High levels of pace, agility and ambition , with a proactive approach to problem-solving and a desire to build long-term partnerships
Head of Retail Salary £35-40k per annum (dependent on experience) The Totally Wicked Stadium, St Helens Full-time, Permanent Benefits Performance-related bonus available Additional club benefits and matchday perks About St Helens R.F.C. St Helens R.F.C. is one of the most successful and historic clubs in British rugby league, with a proud heritage, a passionate supporter base, and a strong community presence. The club operates in a modern, commercially driven environment, with retail and merchandise playing a key role in revenue generation, brand visibility, and supporter engagement. With continued ambition both on and off the field, St Helens R.F.C. is investing in its commercial operations to ensure sustainable growth and an exceptional experience for fans, partners, and players alike. Role Purpose The Head of Retail & Merchandise will lead the end-to-end retail and merchandise strategy for St Helens R.F.C., ensuring a high-performing, commercially focused retail operation that strengthens the club's brand, drives revenue growth, and delivers an outstanding supporter experience. This is a senior leadership role with full accountability for all retail channels, including stadium retail, matchday operations, e-commerce, and product development. The role also plays a critical part in supporting the professional teams through the provision of performance-critical apparel and equipment. Key Responsibilities Lead and deliver the club's retail and merchandise strategy across stadium, matchday and e-commerce channels. Drive revenue, margin and profit growth, with full ownership of the retail P&L, budgets and forecasts. Oversee buying, merchandising, pricing and stock management to maximise sales and availability. Manage key relationships with kit manufacturers, suppliers, licensors and distribution partners. Develop and grow the club's online store, using data and insight to improve performance and customer experience. Ensure all retail operations deliver a high-quality, on-brand supporter experience. Ensure the professional teams' apparel, kit and equipment requirements are fully met, working closely with Performance, Coaching and Operations teams. Person Specification Essential Experience Proven senior retail leadership experience (Head of Retail / Senior Retail Manager level desirable). Experience in multi-channel retail, including e-commerce. Strong understanding of buying, merchandising, stock management and supplier negotiation. Experience managing budgets and full retail P&L responsibility. Background in sports, leisure or branded consumer products desirable. Skills & Attributes Highly commercial, results-driven mindset. Strong leadership and people management capability. Confident communicator with excellent stakeholder management skills. Analytical, organised and comfortable working in a fast-paced environment. Passionate about supporter experience and brand quality. Additional Information Some evening and weekend work will be required, particularly on matchdays. Occasional travel for supplier meetings and events. Interested? If you feel that you possess the relevant skills and experience then please send your cv and cover letter by return. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Dec 17, 2025
Full time
Head of Retail Salary £35-40k per annum (dependent on experience) The Totally Wicked Stadium, St Helens Full-time, Permanent Benefits Performance-related bonus available Additional club benefits and matchday perks About St Helens R.F.C. St Helens R.F.C. is one of the most successful and historic clubs in British rugby league, with a proud heritage, a passionate supporter base, and a strong community presence. The club operates in a modern, commercially driven environment, with retail and merchandise playing a key role in revenue generation, brand visibility, and supporter engagement. With continued ambition both on and off the field, St Helens R.F.C. is investing in its commercial operations to ensure sustainable growth and an exceptional experience for fans, partners, and players alike. Role Purpose The Head of Retail & Merchandise will lead the end-to-end retail and merchandise strategy for St Helens R.F.C., ensuring a high-performing, commercially focused retail operation that strengthens the club's brand, drives revenue growth, and delivers an outstanding supporter experience. This is a senior leadership role with full accountability for all retail channels, including stadium retail, matchday operations, e-commerce, and product development. The role also plays a critical part in supporting the professional teams through the provision of performance-critical apparel and equipment. Key Responsibilities Lead and deliver the club's retail and merchandise strategy across stadium, matchday and e-commerce channels. Drive revenue, margin and profit growth, with full ownership of the retail P&L, budgets and forecasts. Oversee buying, merchandising, pricing and stock management to maximise sales and availability. Manage key relationships with kit manufacturers, suppliers, licensors and distribution partners. Develop and grow the club's online store, using data and insight to improve performance and customer experience. Ensure all retail operations deliver a high-quality, on-brand supporter experience. Ensure the professional teams' apparel, kit and equipment requirements are fully met, working closely with Performance, Coaching and Operations teams. Person Specification Essential Experience Proven senior retail leadership experience (Head of Retail / Senior Retail Manager level desirable). Experience in multi-channel retail, including e-commerce. Strong understanding of buying, merchandising, stock management and supplier negotiation. Experience managing budgets and full retail P&L responsibility. Background in sports, leisure or branded consumer products desirable. Skills & Attributes Highly commercial, results-driven mindset. Strong leadership and people management capability. Confident communicator with excellent stakeholder management skills. Analytical, organised and comfortable working in a fast-paced environment. Passionate about supporter experience and brand quality. Additional Information Some evening and weekend work will be required, particularly on matchdays. Occasional travel for supplier meetings and events. Interested? If you feel that you possess the relevant skills and experience then please send your cv and cover letter by return. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our Audit Quality Department. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious Senior Manager to join the Corporate Reporting Advisory Team (CRT) in the Audit Quality Department (AQD) in an exciting period, to help to shape the role and the expanding team. You will report into the Team Partners and work closely with Directors. General responsibilities Work with Managers, Senior Managers, Directors and Partners within both AQD, the Audit Stream and across the wider firm Maintain and encourage an open and constructive environment in which to provide technical accounting support and advice Bring pre-existing financial services specialist technical accounting knowledge (this might be Banking and Alternative Finance, Fintech or Insurance focused), and experience to the CRT team and contribute to all output areas Provide support and supervision to the more junior team members. Specific responsibilities The individual will support the CRT Directors and other members of AQD, ultimately reporting to the AQD lead partners and will be responsible for the following: Technical review of a personal portfolio of annual reports of publicly traded and other higher risk companies, working with the audit team to confirm compliance with financial reporting standards, company legislation and regulatory requirements Providing clear and practical solutions to the most complex technical financial reporting queries, and act as a consultant for the more junior members of the team in your specialist area Preparing and presenting financial reporting training, updates and seminars both internally and externally Helping to develop financial reporting tools and guidance for application by the firm's partners and staff Writing articles and other publications on financial reporting matters for internal and external communications Assisting with the preparation of draft responses to external consultations in relation to legal, regulatory and financial reporting matters Monitoring external developments in financial reporting areas and, specifically in your specialist area, reporting back to the team and developing an appropriate action plan where required Supporting and coaching the more junior members of the CRT and wider AQD team. The role would be particularly suited to an individual with experience of working within the technical department of another major firm of accountants, or an experienced auditor who is looking to move into a technical role and is able to demonstrate a strong technical aptitude. The right candidate for this role will: Be ACA/ICAS qualified or overseas equivalent Be a Senior Manager in a technical team or have other relevant experience in technical financial reporting Exhibit a strong working knowledge of: IFRSs, UK GAAP, and the Companies Act Sector specialism for financial services, particularly Banking and Alternative Finance, Fintech or Insurance. The content requirements for the annual report of a company listed on either the Main Market or the AIM market of the London Stock Exchange The wider financial reporting environment, including future developments in law, regulation and emerging areas Have practical experience of performing technical reviews of annual reports of listed companies Have a proven ability to apply technical knowledge to complex financial reporting issues and provide practical and supportable solutions Demonstrate strong oral and written communication skills, and an ability to adapt as appropriate to the scenario Have an ability to create productive relationships across the firm and network and to influence other senior professionals Be willing to work as part of a close-knit team and as a self-directed individual Be highly motivated and proactive, with a desire to innovate and seek new ways of improving our service to internal customers. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 15, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our Audit Quality Department. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious Senior Manager to join the Corporate Reporting Advisory Team (CRT) in the Audit Quality Department (AQD) in an exciting period, to help to shape the role and the expanding team. You will report into the Team Partners and work closely with Directors. General responsibilities Work with Managers, Senior Managers, Directors and Partners within both AQD, the Audit Stream and across the wider firm Maintain and encourage an open and constructive environment in which to provide technical accounting support and advice Bring pre-existing financial services specialist technical accounting knowledge (this might be Banking and Alternative Finance, Fintech or Insurance focused), and experience to the CRT team and contribute to all output areas Provide support and supervision to the more junior team members. Specific responsibilities The individual will support the CRT Directors and other members of AQD, ultimately reporting to the AQD lead partners and will be responsible for the following: Technical review of a personal portfolio of annual reports of publicly traded and other higher risk companies, working with the audit team to confirm compliance with financial reporting standards, company legislation and regulatory requirements Providing clear and practical solutions to the most complex technical financial reporting queries, and act as a consultant for the more junior members of the team in your specialist area Preparing and presenting financial reporting training, updates and seminars both internally and externally Helping to develop financial reporting tools and guidance for application by the firm's partners and staff Writing articles and other publications on financial reporting matters for internal and external communications Assisting with the preparation of draft responses to external consultations in relation to legal, regulatory and financial reporting matters Monitoring external developments in financial reporting areas and, specifically in your specialist area, reporting back to the team and developing an appropriate action plan where required Supporting and coaching the more junior members of the CRT and wider AQD team. The role would be particularly suited to an individual with experience of working within the technical department of another major firm of accountants, or an experienced auditor who is looking to move into a technical role and is able to demonstrate a strong technical aptitude. The right candidate for this role will: Be ACA/ICAS qualified or overseas equivalent Be a Senior Manager in a technical team or have other relevant experience in technical financial reporting Exhibit a strong working knowledge of: IFRSs, UK GAAP, and the Companies Act Sector specialism for financial services, particularly Banking and Alternative Finance, Fintech or Insurance. The content requirements for the annual report of a company listed on either the Main Market or the AIM market of the London Stock Exchange The wider financial reporting environment, including future developments in law, regulation and emerging areas Have practical experience of performing technical reviews of annual reports of listed companies Have a proven ability to apply technical knowledge to complex financial reporting issues and provide practical and supportable solutions Demonstrate strong oral and written communication skills, and an ability to adapt as appropriate to the scenario Have an ability to create productive relationships across the firm and network and to influence other senior professionals Be willing to work as part of a close-knit team and as a self-directed individual Be highly motivated and proactive, with a desire to innovate and seek new ways of improving our service to internal customers. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our Audit Quality Department. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious Senior Manager to join the Corporate Reporting Advisory Team (CRT) in the Audit Quality Department (AQD) in an exciting period, to help to shape the role and the expanding team. You will report into the Team Partners and work closely with Directors. General responsibilities Work with Managers, Senior Managers, Directors and Partners within both AQD, the Audit Stream and across the wider firm Maintain and encourage an open and constructive environment in which to provide technical accounting support and advice Bring pre-existing financial services specialist technical accounting knowledge (this might be Banking and Alternative Finance, Fintech or Insurance focused), and experience to the CRT team and contribute to all output areas Provide support and supervision to the more junior team members. Specific responsibilities The individual will support the CRT Directors and other members of AQD, ultimately reporting to the AQD lead partners and will be responsible for the following: Technical review of a personal portfolio of annual reports of publicly traded and other higher risk companies, working with the audit team to confirm compliance with financial reporting standards, company legislation and regulatory requirements Providing clear and practical solutions to the most complex technical financial reporting queries, and act as a consultant for the more junior members of the team in your specialist area Preparing and presenting financial reporting training, updates and seminars both internally and externally Helping to develop financial reporting tools and guidance for application by the firm's partners and staff Writing articles and other publications on financial reporting matters for internal and external communications Assisting with the preparation of draft responses to external consultations in relation to legal, regulatory and financial reporting matters Monitoring external developments in financial reporting areas and, specifically in your specialist area, reporting back to the team and developing an appropriate action plan where required Supporting and coaching the more junior members of the CRT and wider AQD team. The role would be particularly suited to an individual with experience of working within the technical department of another major firm of accountants, or an experienced auditor who is looking to move into a technical role and is able to demonstrate a strong technical aptitude. The right candidate for this role will: Be ACA/ICAS qualified or overseas equivalent Be a Senior Manager in a technical team or have other relevant experience in technical financial reporting Exhibit a strong working knowledge of: IFRSs, UK GAAP, and the Companies Act Sector specialism for financial services, particularly Banking and Alternative Finance, Fintech or Insurance. The content requirements for the annual report of a company listed on either the Main Market or the AIM market of the London Stock Exchange The wider financial reporting environment, including future developments in law, regulation and emerging areas Have practical experience of performing technical reviews of annual reports of listed companies Have a proven ability to apply technical knowledge to complex financial reporting issues and provide practical and supportable solutions Demonstrate strong oral and written communication skills, and an ability to adapt as appropriate to the scenario Have an ability to create productive relationships across the firm and network and to influence other senior professionals Be willing to work as part of a close-knit team and as a self-directed individual Be highly motivated and proactive, with a desire to innovate and seek new ways of improving our service to internal customers. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 15, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our Audit Quality Department. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious Senior Manager to join the Corporate Reporting Advisory Team (CRT) in the Audit Quality Department (AQD) in an exciting period, to help to shape the role and the expanding team. You will report into the Team Partners and work closely with Directors. General responsibilities Work with Managers, Senior Managers, Directors and Partners within both AQD, the Audit Stream and across the wider firm Maintain and encourage an open and constructive environment in which to provide technical accounting support and advice Bring pre-existing financial services specialist technical accounting knowledge (this might be Banking and Alternative Finance, Fintech or Insurance focused), and experience to the CRT team and contribute to all output areas Provide support and supervision to the more junior team members. Specific responsibilities The individual will support the CRT Directors and other members of AQD, ultimately reporting to the AQD lead partners and will be responsible for the following: Technical review of a personal portfolio of annual reports of publicly traded and other higher risk companies, working with the audit team to confirm compliance with financial reporting standards, company legislation and regulatory requirements Providing clear and practical solutions to the most complex technical financial reporting queries, and act as a consultant for the more junior members of the team in your specialist area Preparing and presenting financial reporting training, updates and seminars both internally and externally Helping to develop financial reporting tools and guidance for application by the firm's partners and staff Writing articles and other publications on financial reporting matters for internal and external communications Assisting with the preparation of draft responses to external consultations in relation to legal, regulatory and financial reporting matters Monitoring external developments in financial reporting areas and, specifically in your specialist area, reporting back to the team and developing an appropriate action plan where required Supporting and coaching the more junior members of the CRT and wider AQD team. The role would be particularly suited to an individual with experience of working within the technical department of another major firm of accountants, or an experienced auditor who is looking to move into a technical role and is able to demonstrate a strong technical aptitude. The right candidate for this role will: Be ACA/ICAS qualified or overseas equivalent Be a Senior Manager in a technical team or have other relevant experience in technical financial reporting Exhibit a strong working knowledge of: IFRSs, UK GAAP, and the Companies Act Sector specialism for financial services, particularly Banking and Alternative Finance, Fintech or Insurance. The content requirements for the annual report of a company listed on either the Main Market or the AIM market of the London Stock Exchange The wider financial reporting environment, including future developments in law, regulation and emerging areas Have practical experience of performing technical reviews of annual reports of listed companies Have a proven ability to apply technical knowledge to complex financial reporting issues and provide practical and supportable solutions Demonstrate strong oral and written communication skills, and an ability to adapt as appropriate to the scenario Have an ability to create productive relationships across the firm and network and to influence other senior professionals Be willing to work as part of a close-knit team and as a self-directed individual Be highly motivated and proactive, with a desire to innovate and seek new ways of improving our service to internal customers. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our Audit Quality Department. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious Senior Manager to join the Corporate Reporting Advisory Team (CRT) in the Audit Quality Department (AQD) in an exciting period, to help to shape the role and the expanding team. You will report into the Team Partners and work closely with Directors. General responsibilities Work with Managers, Senior Managers, Directors and Partners within both AQD, the Audit Stream and across the wider firm Maintain and encourage an open and constructive environment in which to provide technical accounting support and advice Bring pre-existing financial services specialist technical accounting knowledge (this might be Banking and Alternative Finance, Fintech or Insurance focused), and experience to the CRT team and contribute to all output areas Provide support and supervision to the more junior team members. Specific responsibilities The individual will support the CRT Directors and other members of AQD, ultimately reporting to the AQD lead partners and will be responsible for the following: Technical review of a personal portfolio of annual reports of publicly traded and other higher risk companies, working with the audit team to confirm compliance with financial reporting standards, company legislation and regulatory requirements Providing clear and practical solutions to the most complex technical financial reporting queries, and act as a consultant for the more junior members of the team in your specialist area Preparing and presenting financial reporting training, updates and seminars both internally and externally Helping to develop financial reporting tools and guidance for application by the firm's partners and staff Writing articles and other publications on financial reporting matters for internal and external communications Assisting with the preparation of draft responses to external consultations in relation to legal, regulatory and financial reporting matters Monitoring external developments in financial reporting areas and, specifically in your specialist area, reporting back to the team and developing an appropriate action plan where required Supporting and coaching the more junior members of the CRT and wider AQD team. The role would be particularly suited to an individual with experience of working within the technical department of another major firm of accountants, or an experienced auditor who is looking to move into a technical role and is able to demonstrate a strong technical aptitude. The right candidate for this role will: Be ACA/ICAS qualified or overseas equivalent Be a Senior Manager in a technical team or have other relevant experience in technical financial reporting Exhibit a strong working knowledge of: IFRSs, UK GAAP, and the Companies Act Sector specialism for financial services, particularly Banking and Alternative Finance, Fintech or Insurance. The content requirements for the annual report of a company listed on either the Main Market or the AIM market of the London Stock Exchange The wider financial reporting environment, including future developments in law, regulation and emerging areas Have practical experience of performing technical reviews of annual reports of listed companies Have a proven ability to apply technical knowledge to complex financial reporting issues and provide practical and supportable solutions Demonstrate strong oral and written communication skills, and an ability to adapt as appropriate to the scenario Have an ability to create productive relationships across the firm and network and to influence other senior professionals Be willing to work as part of a close-knit team and as a self-directed individual Be highly motivated and proactive, with a desire to innovate and seek new ways of improving our service to internal customers. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 15, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our Audit Quality Department. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious Senior Manager to join the Corporate Reporting Advisory Team (CRT) in the Audit Quality Department (AQD) in an exciting period, to help to shape the role and the expanding team. You will report into the Team Partners and work closely with Directors. General responsibilities Work with Managers, Senior Managers, Directors and Partners within both AQD, the Audit Stream and across the wider firm Maintain and encourage an open and constructive environment in which to provide technical accounting support and advice Bring pre-existing financial services specialist technical accounting knowledge (this might be Banking and Alternative Finance, Fintech or Insurance focused), and experience to the CRT team and contribute to all output areas Provide support and supervision to the more junior team members. Specific responsibilities The individual will support the CRT Directors and other members of AQD, ultimately reporting to the AQD lead partners and will be responsible for the following: Technical review of a personal portfolio of annual reports of publicly traded and other higher risk companies, working with the audit team to confirm compliance with financial reporting standards, company legislation and regulatory requirements Providing clear and practical solutions to the most complex technical financial reporting queries, and act as a consultant for the more junior members of the team in your specialist area Preparing and presenting financial reporting training, updates and seminars both internally and externally Helping to develop financial reporting tools and guidance for application by the firm's partners and staff Writing articles and other publications on financial reporting matters for internal and external communications Assisting with the preparation of draft responses to external consultations in relation to legal, regulatory and financial reporting matters Monitoring external developments in financial reporting areas and, specifically in your specialist area, reporting back to the team and developing an appropriate action plan where required Supporting and coaching the more junior members of the CRT and wider AQD team. The role would be particularly suited to an individual with experience of working within the technical department of another major firm of accountants, or an experienced auditor who is looking to move into a technical role and is able to demonstrate a strong technical aptitude. The right candidate for this role will: Be ACA/ICAS qualified or overseas equivalent Be a Senior Manager in a technical team or have other relevant experience in technical financial reporting Exhibit a strong working knowledge of: IFRSs, UK GAAP, and the Companies Act Sector specialism for financial services, particularly Banking and Alternative Finance, Fintech or Insurance. The content requirements for the annual report of a company listed on either the Main Market or the AIM market of the London Stock Exchange The wider financial reporting environment, including future developments in law, regulation and emerging areas Have practical experience of performing technical reviews of annual reports of listed companies Have a proven ability to apply technical knowledge to complex financial reporting issues and provide practical and supportable solutions Demonstrate strong oral and written communication skills, and an ability to adapt as appropriate to the scenario Have an ability to create productive relationships across the firm and network and to influence other senior professionals Be willing to work as part of a close-knit team and as a self-directed individual Be highly motivated and proactive, with a desire to innovate and seek new ways of improving our service to internal customers. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our Audit Quality Department. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious Senior Manager to join the Corporate Reporting Advisory Team (CRT) in the Audit Quality Department (AQD) in an exciting period, to help to shape the role and the expanding team. You will report into the Team Partners and work closely with Directors. General responsibilities Work with Managers, Senior Managers, Directors and Partners within both AQD, the Audit Stream and across the wider firm Maintain and encourage an open and constructive environment in which to provide technical accounting support and advice Bring pre-existing financial services specialist technical accounting knowledge (this might be Banking and Alternative Finance, Fintech or Insurance focused), and experience to the CRT team and contribute to all output areas Provide support and supervision to the more junior team members. Specific responsibilities The individual will support the CRT Directors and other members of AQD, ultimately reporting to the AQD lead partners and will be responsible for the following: Technical review of a personal portfolio of annual reports of publicly traded and other higher risk companies, working with the audit team to confirm compliance with financial reporting standards, company legislation and regulatory requirements Providing clear and practical solutions to the most complex technical financial reporting queries, and act as a consultant for the more junior members of the team in your specialist area Preparing and presenting financial reporting training, updates and seminars both internally and externally Helping to develop financial reporting tools and guidance for application by the firm's partners and staff Writing articles and other publications on financial reporting matters for internal and external communications Assisting with the preparation of draft responses to external consultations in relation to legal, regulatory and financial reporting matters Monitoring external developments in financial reporting areas and, specifically in your specialist area, reporting back to the team and developing an appropriate action plan where required Supporting and coaching the more junior members of the CRT and wider AQD team. The role would be particularly suited to an individual with experience of working within the technical department of another major firm of accountants, or an experienced auditor who is looking to move into a technical role and is able to demonstrate a strong technical aptitude. The right candidate for this role will: Be ACA/ICAS qualified or overseas equivalent Be a Senior Manager in a technical team or have other relevant experience in technical financial reporting Exhibit a strong working knowledge of: IFRSs, UK GAAP, and the Companies Act Sector specialism for financial services, particularly Banking and Alternative Finance, Fintech or Insurance. The content requirements for the annual report of a company listed on either the Main Market or the AIM market of the London Stock Exchange The wider financial reporting environment, including future developments in law, regulation and emerging areas Have practical experience of performing technical reviews of annual reports of listed companies Have a proven ability to apply technical knowledge to complex financial reporting issues and provide practical and supportable solutions Demonstrate strong oral and written communication skills, and an ability to adapt as appropriate to the scenario Have an ability to create productive relationships across the firm and network and to influence other senior professionals Be willing to work as part of a close-knit team and as a self-directed individual Be highly motivated and proactive, with a desire to innovate and seek new ways of improving our service to internal customers. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 15, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our Audit Quality Department. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious Senior Manager to join the Corporate Reporting Advisory Team (CRT) in the Audit Quality Department (AQD) in an exciting period, to help to shape the role and the expanding team. You will report into the Team Partners and work closely with Directors. General responsibilities Work with Managers, Senior Managers, Directors and Partners within both AQD, the Audit Stream and across the wider firm Maintain and encourage an open and constructive environment in which to provide technical accounting support and advice Bring pre-existing financial services specialist technical accounting knowledge (this might be Banking and Alternative Finance, Fintech or Insurance focused), and experience to the CRT team and contribute to all output areas Provide support and supervision to the more junior team members. Specific responsibilities The individual will support the CRT Directors and other members of AQD, ultimately reporting to the AQD lead partners and will be responsible for the following: Technical review of a personal portfolio of annual reports of publicly traded and other higher risk companies, working with the audit team to confirm compliance with financial reporting standards, company legislation and regulatory requirements Providing clear and practical solutions to the most complex technical financial reporting queries, and act as a consultant for the more junior members of the team in your specialist area Preparing and presenting financial reporting training, updates and seminars both internally and externally Helping to develop financial reporting tools and guidance for application by the firm's partners and staff Writing articles and other publications on financial reporting matters for internal and external communications Assisting with the preparation of draft responses to external consultations in relation to legal, regulatory and financial reporting matters Monitoring external developments in financial reporting areas and, specifically in your specialist area, reporting back to the team and developing an appropriate action plan where required Supporting and coaching the more junior members of the CRT and wider AQD team. The role would be particularly suited to an individual with experience of working within the technical department of another major firm of accountants, or an experienced auditor who is looking to move into a technical role and is able to demonstrate a strong technical aptitude. The right candidate for this role will: Be ACA/ICAS qualified or overseas equivalent Be a Senior Manager in a technical team or have other relevant experience in technical financial reporting Exhibit a strong working knowledge of: IFRSs, UK GAAP, and the Companies Act Sector specialism for financial services, particularly Banking and Alternative Finance, Fintech or Insurance. The content requirements for the annual report of a company listed on either the Main Market or the AIM market of the London Stock Exchange The wider financial reporting environment, including future developments in law, regulation and emerging areas Have practical experience of performing technical reviews of annual reports of listed companies Have a proven ability to apply technical knowledge to complex financial reporting issues and provide practical and supportable solutions Demonstrate strong oral and written communication skills, and an ability to adapt as appropriate to the scenario Have an ability to create productive relationships across the firm and network and to influence other senior professionals Be willing to work as part of a close-knit team and as a self-directed individual Be highly motivated and proactive, with a desire to innovate and seek new ways of improving our service to internal customers. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
