Job Title: Regional Coordinator North West (Inspiring the Future) Reports to: Senior Project Manager - Primary Futures Location: Home based with regular travel across the North West region with a primary focus on Chester, Cheshire West and a secondary focus on Northwest Lancashire. Very occasional travel to London where the charity itself is based. Travel costs will be remunerated via expenses. Purpose: This is a fantastic opportunity to take on a newly created post in the role of Regional Coordinator North West for Education and Employers Charity; supporting the delivery of our internationally recognised flagship career-related learning programme in schools. The programme is called Inspiring the Future and is known as Primary Futures in primary schools. Through our programmes, we bring inspiring volunteers from the world of work into schools, helping children learn in a fun way about a wide range of future jobs and career pathways, broadening their horizons and raising their aspirations and attainment. School activity sits at the heart of our charity s mission which is to: ensure that every young person in our country, wherever they live, whatever their parents or carers circumstances, has the opportunity to meet a diverse range of volunteers to hear first-hand about jobs and the world of work . This important role will be part of a friendly and supportive Schools Team , and the post has responsibility for supporting the local northwest delivery of a key primary school focussed project for the charity, funded by the Westminster Foundation. Responsibilities include initiating, developing, and managing relationships with primary schools in Chester, Cheshire West and Northwest Lancashire. The role will include working closely day to day with local teachers/ schools to organise and deliver an exciting range of virtual and face-to-face events and activities in their schools. The role will also require the postholder to initiate and build positive partnerships with local employers and organisations to recruit and engage more inspiring volunteers to support these activities in schools. Remuneration: £26-28k per annum depending on experience Additional Terms: We offer an excellent overall package with 30 days paid holiday, exclusive of Statutory Bank Holidays, plus a competitive pension scheme and a volunteering allowance of up to 5 days per annum pro rata in accordance with the length of contract. Additional family friendly benefits, including enhancements to Statutory Payments. Appointment Terms: Permanent and full time Job Purpose: The postholder will report to the experienced Senior Project Manager - Primary Futures and work closely with a friendly, supportive and experienced set of colleagues across the wider Inspiring the Future team. The successful appointee will be responsible for working closely with volunteers from the world of work and primary school staff supporting the effective delivery of interactive career related learning activities aimed at primary school children. It is a fantastic opportunity to make a difference to children and young people, particularly in less advantaged areas, by helping to broaden their horizons and raise their aspirations. This is a newly created role to support delivery of an exciting multi-year project, kindly funded by the Westminster Foundation as part of our Primary Futures programme. The postholder will draw upon our revolutionary online platform that helps connect schools with a huge range of diverse, inspirational volunteers that have registered with our charity and who come from a wide range of exciting sectors of the economy. You will have the chance to engage directly with primary school children by facilitating interactive virtual and in-person activities with volunteers. While experience of working in or with schools may be an advantage, it is not essential. The role will be home based with regular travel to nominated primary schools within the allocated region and very occasional meetings at the charity s office in central London. Working with schools, the successful candidate will be responsible for targets within their region, managing the relationship with schools and volunteers/ employers. The role, will by its nature, involve extensive travel across the region with a primary focus on Chester and Cheshire West and a secondary focus on North West Lancashire. Therefore, access to a car/public transport is essential. Regular virtual meetings with the wider team and occasional face-to-face team meetings either in London or another convenient location will be a requirement. The Regional Coordinator will make effective daily use of our Customer Relationship Management system (based on Salesforce technology) to manage data and delivery. What we are looking for in a candidate: We are seeking a driven, highly capable, and enthusiastic Regional Coordinator who can deliver engaging presentations to employers, children, and teachers; confidently manage relationships at varying levels; and work efficiently to support the achievement of key targets. You will bring excellent communication, organisational, and administrative skills, along with experience in relationship management. If you are motivated, enjoy connecting with people, and want to make a real difference in schools, this role could be the perfect fit for you! Education and Employers is a small charity of supportive and fun colleagues, working at a rapid pace to bring about change. This is a dynamic role for someone passionate about motivating and inspiring children and who relishes working with a range of stakeholders to create impactful activities. The exact brief to be finalised with the successful candidate and the funder but the role will be expected to undertake the following key accountabilities: Key Accountabilities: We will look to finalise these with the successful candidate but the postholder will have a range of responsibilities, including but not limited to the following: Relationship building The job holder will need to build positive relationships Re-engage with primary schools who have previously worked with us under a forerunner project that was undertaken last year Identify and initiate relationships with new target schools across the identified regions of Chester, Cheshire West and Northwest Lancashire in relation to the Westminster Foundation project Develop and manage these school relationships over the lifetime of the project, coordinating their day-to-day engagement in our career related learning (CRL) sessions and deepening their connection to the charity s work Organise virtual and face-to-face activities including school liaison, securing volunteers via the Inspiring the Future system and host on tech platforms (Zoom, MS Teams etc) Work with the Primary Futures Manager to build relationships and to capture and exchange good practice between schools and teaching professionals, from all areas involved in the project Build relationships with the charity s partnerships team to ensure that contacts and volunteers from the wider work of the charity are harnessed to support the Westminster Foundation funded project where possible Delivery the job holder will need to present/facilitate sessions to local schools and stakeholders Plan and arrange all logistics for the events that the postholder will deliver directly with schools. These will be both virtual and in person delivered in school settings Facilitate interactive virtual and face-to-face activities to connect pupils with volunteers through themed sessions, Q&A or job guessing-game format. Support and host teacher training sessions, staff meetings and info webinars to promote Inspiring the Future and encourage engagement and independent usage of the platform. Identify and connect with local employers, engaging the support of their organisation and staff, to secure and encourage local volunteers to help deliver CRL activities within funded projects. Resource development, technology, data and reporting the jobholder will need to use our technology, gather impact data on our behalf, develop resources, and make improvement suggestions Track and report back to the Primary Futures Manager, delivery against agreed targets and impact. This could include gathering baseline and impact data like pupil/ teacher surveys, feedback quotes, and photos of our activities (permissions to be obtained from the schools). Use Salesforce CRM to support with data management, assisting with maintaining up to date records and supporting data cleansing as needed Support the development of educational resources for teachers and pupils that provide insight into the world of work and different sectors Other ad hoc administrative tasks to support successful delivery of the project whilst always having a positive focus on improvements and how can we do things better . Promote Education and Employers wider offer and programmes as appropriate across the wider North West region. This would include our pilot project with the Department for Culture, Media and Sport (DCMS) to inspire young people to consider future careers in local media Person specification: We are looking for someone with the following Skills/ Knowledge/ Expertise Essential Minimum two years experience in a relationship management . click apply for full job details
Jan 21, 2026
Full time
Job Title: Regional Coordinator North West (Inspiring the Future) Reports to: Senior Project Manager - Primary Futures Location: Home based with regular travel across the North West region with a primary focus on Chester, Cheshire West and a secondary focus on Northwest Lancashire. Very occasional travel to London where the charity itself is based. Travel costs will be remunerated via expenses. Purpose: This is a fantastic opportunity to take on a newly created post in the role of Regional Coordinator North West for Education and Employers Charity; supporting the delivery of our internationally recognised flagship career-related learning programme in schools. The programme is called Inspiring the Future and is known as Primary Futures in primary schools. Through our programmes, we bring inspiring volunteers from the world of work into schools, helping children learn in a fun way about a wide range of future jobs and career pathways, broadening their horizons and raising their aspirations and attainment. School activity sits at the heart of our charity s mission which is to: ensure that every young person in our country, wherever they live, whatever their parents or carers circumstances, has the opportunity to meet a diverse range of volunteers to hear first-hand about jobs and the world of work . This important role will be part of a friendly and supportive Schools Team , and the post has responsibility for supporting the local northwest delivery of a key primary school focussed project for the charity, funded by the Westminster Foundation. Responsibilities include initiating, developing, and managing relationships with primary schools in Chester, Cheshire West and Northwest Lancashire. The role will include working closely day to day with local teachers/ schools to organise and deliver an exciting range of virtual and face-to-face events and activities in their schools. The role will also require the postholder to initiate and build positive partnerships with local employers and organisations to recruit and engage more inspiring volunteers to support these activities in schools. Remuneration: £26-28k per annum depending on experience Additional Terms: We offer an excellent overall package with 30 days paid holiday, exclusive of Statutory Bank Holidays, plus a competitive pension scheme and a volunteering allowance of up to 5 days per annum pro rata in accordance with the length of contract. Additional family friendly benefits, including enhancements to Statutory Payments. Appointment Terms: Permanent and full time Job Purpose: The postholder will report to the experienced Senior Project Manager - Primary Futures and work closely with a friendly, supportive and experienced set of colleagues across the wider Inspiring the Future team. The successful appointee will be responsible for working closely with volunteers from the world of work and primary school staff supporting the effective delivery of interactive career related learning activities aimed at primary school children. It is a fantastic opportunity to make a difference to children and young people, particularly in less advantaged areas, by helping to broaden their horizons and raise their aspirations. This is a newly created role to support delivery of an exciting multi-year project, kindly funded by the Westminster Foundation as part of our Primary Futures programme. The postholder will draw upon our revolutionary online platform that helps connect schools with a huge range of diverse, inspirational volunteers that have registered with our charity and who come from a wide range of exciting sectors of the economy. You will have the chance to engage directly with primary school children by facilitating interactive virtual and in-person activities with volunteers. While experience of working in or with schools may be an advantage, it is not essential. The role will be home based with regular travel to nominated primary schools within the allocated region and very occasional meetings at the charity s office in central London. Working with schools, the successful candidate will be responsible for targets within their region, managing the relationship with schools and volunteers/ employers. The role, will by its nature, involve extensive travel across the region with a primary focus on Chester and Cheshire West and a secondary focus on North West Lancashire. Therefore, access to a car/public transport is essential. Regular virtual meetings with the wider team and occasional face-to-face team meetings either in London or another convenient location will be a requirement. The Regional Coordinator will make effective daily use of our Customer Relationship Management system (based on Salesforce technology) to manage data and delivery. What we are looking for in a candidate: We are seeking a driven, highly capable, and enthusiastic Regional Coordinator who can deliver engaging presentations to employers, children, and teachers; confidently manage relationships at varying levels; and work efficiently to support the achievement of key targets. You will bring excellent communication, organisational, and administrative skills, along with experience in relationship management. If you are motivated, enjoy connecting with people, and want to make a real difference in schools, this role could be the perfect fit for you! Education and Employers is a small charity of supportive and fun colleagues, working at a rapid pace to bring about change. This is a dynamic role for someone passionate about motivating and inspiring children and who relishes working with a range of stakeholders to create impactful activities. The exact brief to be finalised with the successful candidate and the funder but the role will be expected to undertake the following key accountabilities: Key Accountabilities: We will look to finalise these with the successful candidate but the postholder will have a range of responsibilities, including but not limited to the following: Relationship building The job holder will need to build positive relationships Re-engage with primary schools who have previously worked with us under a forerunner project that was undertaken last year Identify and initiate relationships with new target schools across the identified regions of Chester, Cheshire West and Northwest Lancashire in relation to the Westminster Foundation project Develop and manage these school relationships over the lifetime of the project, coordinating their day-to-day engagement in our career related learning (CRL) sessions and deepening their connection to the charity s work Organise virtual and face-to-face activities including school liaison, securing volunteers via the Inspiring the Future system and host on tech platforms (Zoom, MS Teams etc) Work with the Primary Futures Manager to build relationships and to capture and exchange good practice between schools and teaching professionals, from all areas involved in the project Build relationships with the charity s partnerships team to ensure that contacts and volunteers from the wider work of the charity are harnessed to support the Westminster Foundation funded project where possible Delivery the job holder will need to present/facilitate sessions to local schools and stakeholders Plan and arrange all logistics for the events that the postholder will deliver directly with schools. These will be both virtual and in person delivered in school settings Facilitate interactive virtual and face-to-face activities to connect pupils with volunteers through themed sessions, Q&A or job guessing-game format. Support and host teacher training sessions, staff meetings and info webinars to promote Inspiring the Future and encourage engagement and independent usage of the platform. Identify and connect with local employers, engaging the support of their organisation and staff, to secure and encourage local volunteers to help deliver CRL activities within funded projects. Resource development, technology, data and reporting the jobholder will need to use our technology, gather impact data on our behalf, develop resources, and make improvement suggestions Track and report back to the Primary Futures Manager, delivery against agreed targets and impact. This could include gathering baseline and impact data like pupil/ teacher surveys, feedback quotes, and photos of our activities (permissions to be obtained from the schools). Use Salesforce CRM to support with data management, assisting with maintaining up to date records and supporting data cleansing as needed Support the development of educational resources for teachers and pupils that provide insight into the world of work and different sectors Other ad hoc administrative tasks to support successful delivery of the project whilst always having a positive focus on improvements and how can we do things better . Promote Education and Employers wider offer and programmes as appropriate across the wider North West region. This would include our pilot project with the Department for Culture, Media and Sport (DCMS) to inspire young people to consider future careers in local media Person specification: We are looking for someone with the following Skills/ Knowledge/ Expertise Essential Minimum two years experience in a relationship management . click apply for full job details
Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders. The Opportunity This leadership role within the commercial function embodies Puig's values both internally and externally. It combines strategic and operational responsibilities: defining and executing the retail excellence strategy, maintaining high standards across all retail locations, and leading the Sell Through teams for core prestige brands (Rabanne, Jean Paul Gaultier, and Carolina Herrera). The role also oversees the Beauty Advisor team to ensure best-in class retail execution, visual merchandising, and point of sale activation, driving brand growth across all channels. What you'll get to do Define and implement the UK Retail Excellence strategy, including retail KPIs (share of shelf, location, image, environment) across our retail estate including doors within Selfridges, Harrods, Boots, Harvey Nichols, Superdrug etc. Lead Visual Merchandising execution across Fragrance and Make Up channels, ensuring alignment with brand and portfolio priorities. Act as a retail excellence expert, identifying growth opportunities and anticipating emerging retail trends and experiences. Maximise POS and make up activation plans to drive sell out performance. Lead a team of Regional Retail Managers and Retail Excellence Managers, collaborating with KAMs and Field Teams to convert insights into commercial results; regularly visit top doors to identify opportunities and monitor competitor activity. Drive adoption and effective use of retail execution tools to elevate in store standards. Oversee the field team structure, roles and responsibilities, performance targets, and related HR/ER matters. Own field budget management, including commission and temporary staffing. Ensure accurate, timely reporting and administration, with a focus on top performing doors. Collaborate with Education and Marketing teams to optimise sell out strategies for key launches, including in store events and animations. Strengthen brand positioning at POS and leverage brand performance in retailer negotiations. Lead, inspire, and develop a high performing team, fostering accountability, agility, and continuous development. Align the team to business vision and guide them effectively through change. Act as a senior partner to Commercial, Marketing, Finance, KAM, and Education teams, driving strong cross functional collaboration focused on retail excellence. We'd love to meet you if you have Experience working within a similar Head of Retail/Senior Retail leader position, ideally with an understanding of or beauty/fragrance background. Proven track record of success in leadership roles, able to lead and develop team members, focusing on performance and retention. Previous experience having responsibility for budget management and good understanding of wholesale partner relationships. Demonstrated ability to set and achieve sales and implement effective strategies. Proven experience with building and developing partnerships both internally & externally. Willingness to travel as required across the UK. A few things you'll love about us An entrepreneurial, creative and welcoming work culture A range of learning and development opportunities An international company with plenty of opportunities to grow A competitive compensation & benefits package Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law. At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world. Puig 2024. This information is privileged, confidential and contains private information. Any reading, retention, distribution or copying of this communication by any person other than its intended recipient is prohibited. Job Segment: Business Development, Sales
Jan 21, 2026
Full time
Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders. The Opportunity This leadership role within the commercial function embodies Puig's values both internally and externally. It combines strategic and operational responsibilities: defining and executing the retail excellence strategy, maintaining high standards across all retail locations, and leading the Sell Through teams for core prestige brands (Rabanne, Jean Paul Gaultier, and Carolina Herrera). The role also oversees the Beauty Advisor team to ensure best-in class retail execution, visual merchandising, and point of sale activation, driving brand growth across all channels. What you'll get to do Define and implement the UK Retail Excellence strategy, including retail KPIs (share of shelf, location, image, environment) across our retail estate including doors within Selfridges, Harrods, Boots, Harvey Nichols, Superdrug etc. Lead Visual Merchandising execution across Fragrance and Make Up channels, ensuring alignment with brand and portfolio priorities. Act as a retail excellence expert, identifying growth opportunities and anticipating emerging retail trends and experiences. Maximise POS and make up activation plans to drive sell out performance. Lead a team of Regional Retail Managers and Retail Excellence Managers, collaborating with KAMs and Field Teams to convert insights into commercial results; regularly visit top doors to identify opportunities and monitor competitor activity. Drive adoption and effective use of retail execution tools to elevate in store standards. Oversee the field team structure, roles and responsibilities, performance targets, and related HR/ER matters. Own field budget management, including commission and temporary staffing. Ensure accurate, timely reporting and administration, with a focus on top performing doors. Collaborate with Education and Marketing teams to optimise sell out strategies for key launches, including in store events and animations. Strengthen brand positioning at POS and leverage brand performance in retailer negotiations. Lead, inspire, and develop a high performing team, fostering accountability, agility, and continuous development. Align the team to business vision and guide them effectively through change. Act as a senior partner to Commercial, Marketing, Finance, KAM, and Education teams, driving strong cross functional collaboration focused on retail excellence. We'd love to meet you if you have Experience working within a similar Head of Retail/Senior Retail leader position, ideally with an understanding of or beauty/fragrance background. Proven track record of success in leadership roles, able to lead and develop team members, focusing on performance and retention. Previous experience having responsibility for budget management and good understanding of wholesale partner relationships. Demonstrated ability to set and achieve sales and implement effective strategies. Proven experience with building and developing partnerships both internally & externally. Willingness to travel as required across the UK. A few things you'll love about us An entrepreneurial, creative and welcoming work culture A range of learning and development opportunities An international company with plenty of opportunities to grow A competitive compensation & benefits package Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law. At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world. Puig 2024. This information is privileged, confidential and contains private information. Any reading, retention, distribution or copying of this communication by any person other than its intended recipient is prohibited. Job Segment: Business Development, Sales
Overview About us ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer's needs. The role ERS is a leading underwriter of a wide range of specialist motor insurance products. Within ERS' strategy of being the UKs leading specialist motor insurer, our focus is on delivering sustainable, high margin growth through the provision of quality propositions to a wide range of broker partners. The Senior Underwriter's primary responsibilities are for the execution of our underwriting strategy and development of our underwriting appetite, working closely with the Pricing and Technology teams, as well as other stakeholders across the business including our operations teams. You will be responsible for materially contributing to the achievement of our short to medium-term financial plans through translating specialist underwriting knowledge into an implementable set of rules. The role is highly market visible, involving extensive broker contact when communicating our strategy, managing the financial performance of existing relationships and in seeking to broaden our market penetration. Key responsibilities Leading the development of the underwriting strategy for our product(s) based on your market knowledge and product expertise whilst being responsible for executing the underwriting strategy through working with the product delivery team. Contributing to the management of portfolio performance through the analysis of results, execution of our selection and pricing strategies and providing recommendations that will drive continuous performance improvement, thus ensuring that we will meet or exceed our financial plans. Working alongside the Product Performance Analysts within the team, providing them with direction and support to improve their knowledge and utilising their skills to support the delivery of our strategic goals. Providing input to constantly refine our underwriting appetite to ensure that we take advantage of market opportunities and outperform our peers through superior risk selection and proactive management of our business mix. Acting as a point of technical referral from other members of the underwriting team, brokers, and other internal functions, using your extensive risk, product and pricing knowledge to inform appropriate decisions in respect of those referrals. Provide feedback to Product Managers & Heads of Class and to members of our Pricing team relating to the effectiveness of our risk pricing models to help us constantly drive enhanced sophistication and accuracy in our risk pricing. Understanding the risk environment in which we operate. Contribution to the identification and mitigation of the key risks which threaten the success and sustainability of our business. Providing substantial contribution to our "first line of defence" activities, using audit and peer-review tools, complimented by exception reporting and performance MI, to constantly assess and monitor our underwriting activities to ensure that all business is being written in accordance with our stated underwriting authorities, agreed processes and in compliance with our regulatory and conduct standards. The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. Essential qualifications, skills and experience This role carries strategic input and financial responsibility as well as being recognised as a market leading subject matter expert in our product(s). We therefore require our role-holders to demonstrate leadership and management capabilities and to possess the following skills, attributes and knowledge: The ability to collaborate with a talented team of people towards the achievement of a set of challenging financial targets. Possessing extensive technical knowledge of the product(s), including the features of the product, factors that drive product performance, market dynamics which influence how the product is delivered and the requirements of customers using the product(s). To demonstrate gravitas and clarity of purpose which will give confidence to senior stakeholders, both internally and externally. The ability to produce coherent and comprehensive Microsoft PowerPoint presentations to be presented at various committees, including senior stakeholders, both internally and externally. Extensive commercial awareness, being able to spot and take advantage of opportunities and to fulfil their role in a way which enhances our financial performance. Detailed understanding of pricing practices and methodologies with the ability and experience to help us constantly enhance our pricing capability, providing insight and feedback on our pricing models Extensive knowledge of and experience in a sophisticated underwriting control environment which allows us to execute 'first line of defence' activity, with a focus on constant performance improvement. Desirable behavioural attributes Effective Communication Skills Initiative & Change Driving & Delivering Results Planning & Organising Analytical Mindset Problem Solving Decision Making Commercial Awareness (including Financial Awareness) Building Relationships Strategic Thinking Benefits Competitive Benchmarked Salary 25 days holiday Discretionary bonus scheme Employee assistance programme Annual holiday buy (up to 3 extra days) Salary sacrifice benefits Annual benefits reviews The option for professional qualifications and study support Benefits A full job description will be found here
Jan 21, 2026
Full time
Overview About us ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer's needs. The role ERS is a leading underwriter of a wide range of specialist motor insurance products. Within ERS' strategy of being the UKs leading specialist motor insurer, our focus is on delivering sustainable, high margin growth through the provision of quality propositions to a wide range of broker partners. The Senior Underwriter's primary responsibilities are for the execution of our underwriting strategy and development of our underwriting appetite, working closely with the Pricing and Technology teams, as well as other stakeholders across the business including our operations teams. You will be responsible for materially contributing to the achievement of our short to medium-term financial plans through translating specialist underwriting knowledge into an implementable set of rules. The role is highly market visible, involving extensive broker contact when communicating our strategy, managing the financial performance of existing relationships and in seeking to broaden our market penetration. Key responsibilities Leading the development of the underwriting strategy for our product(s) based on your market knowledge and product expertise whilst being responsible for executing the underwriting strategy through working with the product delivery team. Contributing to the management of portfolio performance through the analysis of results, execution of our selection and pricing strategies and providing recommendations that will drive continuous performance improvement, thus ensuring that we will meet or exceed our financial plans. Working alongside the Product Performance Analysts within the team, providing them with direction and support to improve their knowledge and utilising their skills to support the delivery of our strategic goals. Providing input to constantly refine our underwriting appetite to ensure that we take advantage of market opportunities and outperform our peers through superior risk selection and proactive management of our business mix. Acting as a point of technical referral from other members of the underwriting team, brokers, and other internal functions, using your extensive risk, product and pricing knowledge to inform appropriate decisions in respect of those referrals. Provide feedback to Product Managers & Heads of Class and to members of our Pricing team relating to the effectiveness of our risk pricing models to help us constantly drive enhanced sophistication and accuracy in our risk pricing. Understanding the risk environment in which we operate. Contribution to the identification and mitigation of the key risks which threaten the success and sustainability of our business. Providing substantial contribution to our "first line of defence" activities, using audit and peer-review tools, complimented by exception reporting and performance MI, to constantly assess and monitor our underwriting activities to ensure that all business is being written in accordance with our stated underwriting authorities, agreed processes and in compliance with our regulatory and conduct standards. The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. Essential qualifications, skills and experience This role carries strategic input and financial responsibility as well as being recognised as a market leading subject matter expert in our product(s). We therefore require our role-holders to demonstrate leadership and management capabilities and to possess the following skills, attributes and knowledge: The ability to collaborate with a talented team of people towards the achievement of a set of challenging financial targets. Possessing extensive technical knowledge of the product(s), including the features of the product, factors that drive product performance, market dynamics which influence how the product is delivered and the requirements of customers using the product(s). To demonstrate gravitas and clarity of purpose which will give confidence to senior stakeholders, both internally and externally. The ability to produce coherent and comprehensive Microsoft PowerPoint presentations to be presented at various committees, including senior stakeholders, both internally and externally. Extensive commercial awareness, being able to spot and take advantage of opportunities and to fulfil their role in a way which enhances our financial performance. Detailed understanding of pricing practices and methodologies with the ability and experience to help us constantly enhance our pricing capability, providing insight and feedback on our pricing models Extensive knowledge of and experience in a sophisticated underwriting control environment which allows us to execute 'first line of defence' activity, with a focus on constant performance improvement. Desirable behavioural attributes Effective Communication Skills Initiative & Change Driving & Delivering Results Planning & Organising Analytical Mindset Problem Solving Decision Making Commercial Awareness (including Financial Awareness) Building Relationships Strategic Thinking Benefits Competitive Benchmarked Salary 25 days holiday Discretionary bonus scheme Employee assistance programme Annual holiday buy (up to 3 extra days) Salary sacrifice benefits Annual benefits reviews The option for professional qualifications and study support Benefits A full job description will be found here
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Customer Onboarding and Accounts area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new features. You'll also work closely with the wider product team, including contributing to the broader product roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall onboarding and accounts roadmap with inputs from your subdomain(s). You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 2+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated bank. You have a keen eye for mobile UX and a good understanding of market trends in the lending world. You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Relevant experience in implementing end-to-end customer onboarding journeys for various entity types (person, company, trust) and/or in-life management of customer accounts. Experience working across different regions and jurisdictions is a plus. You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Experience working with other Customer Management capabilities such as delegated access for authorised 3rd parties (e.g. accountants; guardians), or multi-party authorisation for customer actions (such as closing joint accounts) would also be desirable but not essential. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jan 21, 2026
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Customer Onboarding and Accounts area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new features. You'll also work closely with the wider product team, including contributing to the broader product roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall onboarding and accounts roadmap with inputs from your subdomain(s). You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 2+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated bank. You have a keen eye for mobile UX and a good understanding of market trends in the lending world. You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Relevant experience in implementing end-to-end customer onboarding journeys for various entity types (person, company, trust) and/or in-life management of customer accounts. Experience working across different regions and jurisdictions is a plus. You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Experience working with other Customer Management capabilities such as delegated access for authorised 3rd parties (e.g. accountants; guardians), or multi-party authorisation for customer actions (such as closing joint accounts) would also be desirable but not essential. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Private Banking & Wealth Management Executive Barclays London Working as a Barclays Private Banking & Wealth Management Executive, you will be assisting the Private Banker / Wealth Managers in acquiring, servicing, and retaining clients to deliver overall business objectives. You will become a key point of contact for the client for day-to-day operational matters. In your new role you will assist the Private Banker / Wealth Manager in marketing products to clients and support the Pod/ team/ business in the delivery of its targets and goals. To be successful as a Private Banking & Wealth Management Executive, you should have experience with Sound knowledge of banking, operational procedures, risk management, lending and understanding of security requirement Ability to demonstrate integrity and adherence to regulatory policies and procedures. An understanding of financial services Risk and Control procedures Experience in managing client relationship Experience in dealing with senior stakeholders Experience in preparing for client facing meetings relating to banking proposition, investments and annual reviews Relevant client facing experience in a Private Banking/Wealth Management or similar role Excellent organisational skills and attention to detail, ensuring accuracy and efficiency in all administrative tasks and client communications. Technically minded with strong PC skills (Word, Excel, Power point) Good communicator with the ability to engage across a broad client demographic Strong interpersonal and communication skills, with the ability to develop trusted relationships with clients and internal teams across various cultures and backgrounds. 1 European Language or Russian, Hebrew, Turkish, Arabic required Some other highly valued skills may include: Assist the Private Banker/Wealth Manager in administration and management of day-today administration on client relationships including payments, banking enquiries, attending meetings (to observe/take notes), preparation of file notes, drafting of letters and other documentation, annual client reviews, etc all overseen and signed-off by the Private Banker/Wealth Manager. Responds in a timely and professional manner to client requests, owning task execution end to end, working pro-actively with Operations, Business Management and other business stakeholders to ensure delivery, resolve issues and reduce / remove errors. Good overall knowledge of Barclays Private Bank/Barclays Wealth information systems Understanding of regulatory framework Taking responsibility for any remediation activities, administrative and/or governance tasks as required by client/business activity where appropriate. A strong, up to date understanding of the general financial markets dynamics and current financial concepts. A high aptitude and understanding of the digital landscape, with the ability to effectively support client's changing needs in this area Adaptability and resilience to manage multiple priorities and changing demands in a fast-paced environment. Demonstrated initiative and capacity for independent problem-solving, while ensuring appropriate escalation where required. Willingness to participate in team projects and contribute to a collaborative and supportive team culture. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. Purpose of the role To assist relationship managers to effectively manage their client portfolios and optimise the client experience. Accountabilities Maintenance of client information, management of contracts and agreements, and preparation of reports, presentations, and other materials. Coordination of schedules for relationship managers and clients, ensuring efficient time management and smooth communication. Processing of transactions, management of expense reports, and routine requests to free up the relationship manager's time for strategic activities. Information gathering on relevant market trends, competitor offerings, and industry news to support the relationship manager in providing informed advice and tailored solutions. Analysis of client data, preparation of reports on portfolio performance, and provision of insights to inform portfolio adjustments and client recommendations. Management of inbound and outbound communication through phone, email, and other channels, relaying important information and response to client inquiries. Provision of support to relationship managers with planning, tracking and the execution of complex client projects by managing timelines and resources, identifying potential issues, summarising client portfolios and proactively communicating updates and opportunities to the relationship manager. Support to clients with everyday product and services tasks such as deposits, withdrawals, transfers, bill payments, mobile app support as well as updating personal information, contact details and account preferences. Guidance to new customers through account opening procedures, explanation of account terms and conditions, and setting up of online access and other services. Management and maintenance of client relations by resolving various customer concerns and inquiries, including account balances, statements, transactions, fees. Maintenance of confidentiality and security of client data by following strict data security protocols and ethical practices. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 21, 2026
Full time
Private Banking & Wealth Management Executive Barclays London Working as a Barclays Private Banking & Wealth Management Executive, you will be assisting the Private Banker / Wealth Managers in acquiring, servicing, and retaining clients to deliver overall business objectives. You will become a key point of contact for the client for day-to-day operational matters. In your new role you will assist the Private Banker / Wealth Manager in marketing products to clients and support the Pod/ team/ business in the delivery of its targets and goals. To be successful as a Private Banking & Wealth Management Executive, you should have experience with Sound knowledge of banking, operational procedures, risk management, lending and understanding of security requirement Ability to demonstrate integrity and adherence to regulatory policies and procedures. An understanding of financial services Risk and Control procedures Experience in managing client relationship Experience in dealing with senior stakeholders Experience in preparing for client facing meetings relating to banking proposition, investments and annual reviews Relevant client facing experience in a Private Banking/Wealth Management or similar role Excellent organisational skills and attention to detail, ensuring accuracy and efficiency in all administrative tasks and client communications. Technically minded with strong PC skills (Word, Excel, Power point) Good communicator with the ability to engage across a broad client demographic Strong interpersonal and communication skills, with the ability to develop trusted relationships with clients and internal teams across various cultures and backgrounds. 1 European Language or Russian, Hebrew, Turkish, Arabic required Some other highly valued skills may include: Assist the Private Banker/Wealth Manager in administration and management of day-today administration on client relationships including payments, banking enquiries, attending meetings (to observe/take notes), preparation of file notes, drafting of letters and other documentation, annual client reviews, etc all overseen and signed-off by the Private Banker/Wealth Manager. Responds in a timely and professional manner to client requests, owning task execution end to end, working pro-actively with Operations, Business Management and other business stakeholders to ensure delivery, resolve issues and reduce / remove errors. Good overall knowledge of Barclays Private Bank/Barclays Wealth information systems Understanding of regulatory framework Taking responsibility for any remediation activities, administrative and/or governance tasks as required by client/business activity where appropriate. A strong, up to date understanding of the general financial markets dynamics and current financial concepts. A high aptitude and understanding of the digital landscape, with the ability to effectively support client's changing needs in this area Adaptability and resilience to manage multiple priorities and changing demands in a fast-paced environment. Demonstrated initiative and capacity for independent problem-solving, while ensuring appropriate escalation where required. Willingness to participate in team projects and contribute to a collaborative and supportive team culture. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. Purpose of the role To assist relationship managers to effectively manage their client portfolios and optimise the client experience. Accountabilities Maintenance of client information, management of contracts and agreements, and preparation of reports, presentations, and other materials. Coordination of schedules for relationship managers and clients, ensuring efficient time management and smooth communication. Processing of transactions, management of expense reports, and routine requests to free up the relationship manager's time for strategic activities. Information gathering on relevant market trends, competitor offerings, and industry news to support the relationship manager in providing informed advice and tailored solutions. Analysis of client data, preparation of reports on portfolio performance, and provision of insights to inform portfolio adjustments and client recommendations. Management of inbound and outbound communication through phone, email, and other channels, relaying important information and response to client inquiries. Provision of support to relationship managers with planning, tracking and the execution of complex client projects by managing timelines and resources, identifying potential issues, summarising client portfolios and proactively communicating updates and opportunities to the relationship manager. Support to clients with everyday product and services tasks such as deposits, withdrawals, transfers, bill payments, mobile app support as well as updating personal information, contact details and account preferences. Guidance to new customers through account opening procedures, explanation of account terms and conditions, and setting up of online access and other services. Management and maintenance of client relations by resolving various customer concerns and inquiries, including account balances, statements, transactions, fees. Maintenance of confidentiality and security of client data by following strict data security protocols and ethical practices. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Lending area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new lending features. You'll also work closely with the wider lending product team, including contributing to the broader lending roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class lending product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall lending roadmap with inputs from your subdomain(s) You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 5+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated lender You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Relevant experience in one or more of our lending subdomains: Origination, Credit Cards, Overdrafts, Collections and Mortgages & Term Lending. Experience working across different regions and jurisdictions is a plus You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have a keen eye for mobile UX and a good understanding of market trends in the lending world. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jan 21, 2026
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Lending area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new lending features. You'll also work closely with the wider lending product team, including contributing to the broader lending roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class lending product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall lending roadmap with inputs from your subdomain(s) You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 5+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated lender You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Relevant experience in one or more of our lending subdomains: Origination, Credit Cards, Overdrafts, Collections and Mortgages & Term Lending. Experience working across different regions and jurisdictions is a plus You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have a keen eye for mobile UX and a good understanding of market trends in the lending world. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
This is an excellent opportunity for an experienced professional to lead procurement across a fast moving, complex organisation. Based in London or Birmingham. Leading strategic implementation and end-to-end procurement. Client Details London Luton Airport (LLA) is a key gateway to the city of London, which is the world's largest aviation system. LLA is the United Kingdom's fifth largest and fastest growing airport and will facilitate around 17 million passenger journeys in 2024. 11 airlines operate from LLA, including key carriers easyJet, Wizz Air, and Ryanair. LLA's route network serves over 150 destinations across 42 countries with 24/7 operations. LLA is an integral part of the local region and a major economic contributor to the UK through direct employment of over 800 people and indirectly supports over 10,000 jobs. The freehold owner of the airport is the Luton Borough Council ("LBC") and the current concession to operate and develop the airport is held by London Luton Airport Operations Limited (LLAOL), a private sector entity that is joint owned by AENA, the world's largest airport operator, and Infrabridge, a specialist global infrastructure investment manage Description The Head of Procurement will be responsible for: Maximising value from procurement outcomes across LLA. Driving increased efficiency and innovation in procurement processes. Ensuring compliance with law, regulation and company policy. Providing strong leadership, guidance and support to a team of 16 professionals, ensuring their health, safety and wellbeing. Procurement activity at LLA encompasses supply chain purchasing, capital investment and income-generating concession contracts with retailers and transport operators. LLA is now operating outside the UK Public Procurement Regulations, providing greater flexibility to deliver commercially focused procurement and supplier strategies. The Head of Procurement will ensure that this freedom is used effectively to drive innovation, competitiveness and business agility while maintaining robust governance and ethical standards. LLA is currently embedding its new Jaggaer e-procurement system. A key aspect of this role will be to maximise the system's potential to improve process efficiency, data insight and control - enabling the Procurement Team to focus on higher-value activities such as Category Management and Supplier and Contract Management, each of which are developing rapidly in maturity. This is a strategic leadership role responsible for delivering the Procurement vision and strategy to support and enable airport growth. The role is part of the Senior Management Team, with multiple interfaces across the business, and has a strong business partnering dimension. KEY RESPONSIBILITIES: Leadership -Lead the continued transformation of LLA's Procurement function. -Review and update the Procurement Strategy, ensuring alignment to business objectives and have the autonomy to shape and implement improvements. -Communicate effectively with senior stakeholders, articulating the Procurement vision, priorities and progress in a clear and engaging way. -Strengthen the Procurement team, ensuring the right skills, structure and succession plans are in place to support future growth. -Lead, develop and empower the team with a sense of purpose, ambition and accountability. -Oversee the effective use and development of the Jaggaer e-procurement system. -Act as a mentor and coach to team members and high-potential colleagues across LLA. -As a member of the Senior Management Team, contribute constructively to business discussions, providing challenge, curiosity and collaboration. -Provide feedback and insight to the Executive Leadership Team (ELT) on the implementation of the Corporate Strategy and associated initiatives. Management Responsibilities -Lead and manage a team of 16 procurement professionals, with responsibility for all procurement and commercial sourcing activity. -Ensure continuity of operations, including appropriate risk and incident management procedures and fit-for-purpose disaster recovery processes. Business Partnering -Work collaboratively with business stakeholders to ensure procurement supports the achievement of strategic and operational goals. -Ensure the Procurement team is embedded early in business decision-making. -Promote a culture where procurement is seen as an enabler of success, while maintaining compliance with company policy. -Communicate procurement priorities and progress in clear, practical terms for non-specialist stakeholders. Innovation -Embed procurement further into the business as a driver of innovation and commercial insight. -Leverage automation, digital tools and data to identify and deliver business improvements. -Support initiatives that enhance customer experience, increase revenue or deliver operational efficiency. Role Specific -Ensure adherence to procurement policies and procedures across the business. -Manage the procurement and contracting process, using the Jaggaer system for sourcing and contract management. -Maintain an accurate contract database and supplier management framework, including preferred supplier lists. -Negotiate with suppliers to optimise value for money across Opex, Capex spend and concession income. -Develop KPIs and support business managers to monitor supplier performance against contractual obligations. -Report on procurement activity, supplier performance and commercial outcomes. -Maintain a forward-looking procurement pipeline and support the delivery of additional projects as agreed with the ELT. Profile A successful LLA Procurement Project professional should have: PERSON SPECIFICATION -Minimum of 10 years' experience at senior procurement level in a complex, multi-stakeholder organisation. -Strong leadership skills, with a proven track record of building, motivating and developing teams. -Excellent communication skills, with the ability to simplify complex issues and influence at senior level. -Experience in leading large-scale tenders and strategic sourcing across a range of categories. -Commercially astute, with demonstrable achievement of cost savings, efficiency improvements and supplier innovation. -Strong understanding of contract law, negotiation and supplier relationship management. -Experience of implementing and managing e-procurement systems (ideally Jaggaer). -Degree qualified and ideally MCIPS or FCIPS accredited. -Highly analytical, collaborative and capable of working across diverse business functions Note - Please apply via this ad if you are keen as Michael Page are running the recruitment for this recruitment assignment. All direct applications will be circled back to Michael Page by LLA for initial review for process continuity, and any speculative CVs send via other agencies will be sent to Michael Page and will fall under the Michael Page recruitment process. Job Offer Competative six figure base salary + package + bonuses + pension
Jan 21, 2026
Full time
This is an excellent opportunity for an experienced professional to lead procurement across a fast moving, complex organisation. Based in London or Birmingham. Leading strategic implementation and end-to-end procurement. Client Details London Luton Airport (LLA) is a key gateway to the city of London, which is the world's largest aviation system. LLA is the United Kingdom's fifth largest and fastest growing airport and will facilitate around 17 million passenger journeys in 2024. 11 airlines operate from LLA, including key carriers easyJet, Wizz Air, and Ryanair. LLA's route network serves over 150 destinations across 42 countries with 24/7 operations. LLA is an integral part of the local region and a major economic contributor to the UK through direct employment of over 800 people and indirectly supports over 10,000 jobs. The freehold owner of the airport is the Luton Borough Council ("LBC") and the current concession to operate and develop the airport is held by London Luton Airport Operations Limited (LLAOL), a private sector entity that is joint owned by AENA, the world's largest airport operator, and Infrabridge, a specialist global infrastructure investment manage Description The Head of Procurement will be responsible for: Maximising value from procurement outcomes across LLA. Driving increased efficiency and innovation in procurement processes. Ensuring compliance with law, regulation and company policy. Providing strong leadership, guidance and support to a team of 16 professionals, ensuring their health, safety and wellbeing. Procurement activity at LLA encompasses supply chain purchasing, capital investment and income-generating concession contracts with retailers and transport operators. LLA is now operating outside the UK Public Procurement Regulations, providing greater flexibility to deliver commercially focused procurement and supplier strategies. The Head of Procurement will ensure that this freedom is used effectively to drive innovation, competitiveness and business agility while maintaining robust governance and ethical standards. LLA is currently embedding its new Jaggaer e-procurement system. A key aspect of this role will be to maximise the system's potential to improve process efficiency, data insight and control - enabling the Procurement Team to focus on higher-value activities such as Category Management and Supplier and Contract Management, each of which are developing rapidly in maturity. This is a strategic leadership role responsible for delivering the Procurement vision and strategy to support and enable airport growth. The role is part of the Senior Management Team, with multiple interfaces across the business, and has a strong business partnering dimension. KEY RESPONSIBILITIES: Leadership -Lead the continued transformation of LLA's Procurement function. -Review and update the Procurement Strategy, ensuring alignment to business objectives and have the autonomy to shape and implement improvements. -Communicate effectively with senior stakeholders, articulating the Procurement vision, priorities and progress in a clear and engaging way. -Strengthen the Procurement team, ensuring the right skills, structure and succession plans are in place to support future growth. -Lead, develop and empower the team with a sense of purpose, ambition and accountability. -Oversee the effective use and development of the Jaggaer e-procurement system. -Act as a mentor and coach to team members and high-potential colleagues across LLA. -As a member of the Senior Management Team, contribute constructively to business discussions, providing challenge, curiosity and collaboration. -Provide feedback and insight to the Executive Leadership Team (ELT) on the implementation of the Corporate Strategy and associated initiatives. Management Responsibilities -Lead and manage a team of 16 procurement professionals, with responsibility for all procurement and commercial sourcing activity. -Ensure continuity of operations, including appropriate risk and incident management procedures and fit-for-purpose disaster recovery processes. Business Partnering -Work collaboratively with business stakeholders to ensure procurement supports the achievement of strategic and operational goals. -Ensure the Procurement team is embedded early in business decision-making. -Promote a culture where procurement is seen as an enabler of success, while maintaining compliance with company policy. -Communicate procurement priorities and progress in clear, practical terms for non-specialist stakeholders. Innovation -Embed procurement further into the business as a driver of innovation and commercial insight. -Leverage automation, digital tools and data to identify and deliver business improvements. -Support initiatives that enhance customer experience, increase revenue or deliver operational efficiency. Role Specific -Ensure adherence to procurement policies and procedures across the business. -Manage the procurement and contracting process, using the Jaggaer system for sourcing and contract management. -Maintain an accurate contract database and supplier management framework, including preferred supplier lists. -Negotiate with suppliers to optimise value for money across Opex, Capex spend and concession income. -Develop KPIs and support business managers to monitor supplier performance against contractual obligations. -Report on procurement activity, supplier performance and commercial outcomes. -Maintain a forward-looking procurement pipeline and support the delivery of additional projects as agreed with the ELT. Profile A successful LLA Procurement Project professional should have: PERSON SPECIFICATION -Minimum of 10 years' experience at senior procurement level in a complex, multi-stakeholder organisation. -Strong leadership skills, with a proven track record of building, motivating and developing teams. -Excellent communication skills, with the ability to simplify complex issues and influence at senior level. -Experience in leading large-scale tenders and strategic sourcing across a range of categories. -Commercially astute, with demonstrable achievement of cost savings, efficiency improvements and supplier innovation. -Strong understanding of contract law, negotiation and supplier relationship management. -Experience of implementing and managing e-procurement systems (ideally Jaggaer). -Degree qualified and ideally MCIPS or FCIPS accredited. -Highly analytical, collaborative and capable of working across diverse business functions Note - Please apply via this ad if you are keen as Michael Page are running the recruitment for this recruitment assignment. All direct applications will be circled back to Michael Page by LLA for initial review for process continuity, and any speculative CVs send via other agencies will be sent to Michael Page and will fall under the Michael Page recruitment process. Job Offer Competative six figure base salary + package + bonuses + pension
Procurement Manager Location: Remote (Home Based UK) Working Hours: This is a UK-based role supporting US stakeholders. Flexibility to accommodate US time zones is required from time to time, balanced with a flexible and outcome-focused approach to working hours. Salary: Competitive, dependent on experience We re looking for a proven and experienced Procurement Manager to join our established and growing branded merchandise provider operating within the US collegiate market. This is a UK-based role with a strong US focus, working primarily with US universities, campus stores, suppliers, and partners. The successful candidate will bring deep buying experience to a growing business in the university campus store space, where we drive customer engagement by delivering high-quality branded merchandise with passionate, world-class service. Reporting into senior leadership, the Procurement Manager will work closely with US-based store managers and retail operations teams to develop inventory strategies that maximise sales growth and profitability, while supporting forecasted demand across our US customer base Duties and Responsibilities Monitor and analyse US consumer, fashion, and collegiate retail buying trends, as well as broader trends within the branded merchandise industry Source and evaluate apparel and branded merchandise for the US collegiate market, selecting items that meet in-store, organisational, and online customer needs while adhering to pricing, quality, decoration, and freight cost standards Conduct merchandise planning and rate-of-sales analysis, managing the end-to-end inventory strategy including new and seasonal buys, reorders, and end-of-life markdowns based on sell-through and planned product life cycle Analyse and evaluate US in-store and online sales performance, partnering with store managers and Retail Operations to adjust inventory strategies accordingly Develop and present commercial and trend analysis to influence future buying decisions and assortment strategies Negotiate commercial terms with suppliers to achieve best value and service levels Ensure timely delivery of products and compliance with purchase contracts, factoring in international logistics and US distribution requirements Work with the administrative team to create accurate sales and purchase orders, ensuring all product, pricing, and shipping details are correct Collaborate with administrative teams, graphic artists, decorators, and suppliers to create virtual samples and decoration-ready artwork suitable for branded merchandise Monitor open purchase orders to ensure on-time delivery, proactively resolving issues and mitigating future risks Expedite or defer orders as required based on inventory levels, trading performance, and demand changes Collaborate with suppliers and internal stakeholders to drive value improvement, supply chain optimisation, and sourcing strategies Lead the reconciliation of purchase order discrepancies between suppliers, store managers, and the accounting team Provide a high level of service to internal customers, recommending alternative products or supply options when required Analyse reports to identify sales trends and recurring production or shipping issues, sharing insights with senior management Travel as required, including US buying trips, supplier visits, trade shows, and industry events, to remain up to date with market trends Knowledge, Skills and Experience Minimum 5 years experience in a retail buying or procurement role, preferably within apparel or branded merchandise Minimum 5 years experience working directly with suppliers, ideally including overseas or US-based suppliers Strong applied knowledge of forecasting, transportation, supply chain, inventory management, and warehousing Experience working with international markets, particularly the US, is highly desirable Proficient in Microsoft Office, including Outlook, Excel, Word, Teams, and SharePoint Knowledge of branded merchandise and apparel decoration techniques is advantageous Strong time management skills, with the ability to prioritise, organise, and manage multiple deadlines Strong financial acumen with experience presenting commercial data and analysis Excellent problem-solving and decision-making skills Excellent verbal, written, and presentation skills Proven ability to build and maintain relationships at all levels, including senior leadership Results-driven with the ability to adapt to changing priorities and business needs Eligibility Applicants must be 18 years of age or older and legally eligible to work in the UK. This role operates on UK employment terms, despite its primary focus on the US market. Benefits - Pension Scheme - Eye Care Scheme - Health Cash Plan - Buy and Sell Annual Leave Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Jan 21, 2026
Full time
Procurement Manager Location: Remote (Home Based UK) Working Hours: This is a UK-based role supporting US stakeholders. Flexibility to accommodate US time zones is required from time to time, balanced with a flexible and outcome-focused approach to working hours. Salary: Competitive, dependent on experience We re looking for a proven and experienced Procurement Manager to join our established and growing branded merchandise provider operating within the US collegiate market. This is a UK-based role with a strong US focus, working primarily with US universities, campus stores, suppliers, and partners. The successful candidate will bring deep buying experience to a growing business in the university campus store space, where we drive customer engagement by delivering high-quality branded merchandise with passionate, world-class service. Reporting into senior leadership, the Procurement Manager will work closely with US-based store managers and retail operations teams to develop inventory strategies that maximise sales growth and profitability, while supporting forecasted demand across our US customer base Duties and Responsibilities Monitor and analyse US consumer, fashion, and collegiate retail buying trends, as well as broader trends within the branded merchandise industry Source and evaluate apparel and branded merchandise for the US collegiate market, selecting items that meet in-store, organisational, and online customer needs while adhering to pricing, quality, decoration, and freight cost standards Conduct merchandise planning and rate-of-sales analysis, managing the end-to-end inventory strategy including new and seasonal buys, reorders, and end-of-life markdowns based on sell-through and planned product life cycle Analyse and evaluate US in-store and online sales performance, partnering with store managers and Retail Operations to adjust inventory strategies accordingly Develop and present commercial and trend analysis to influence future buying decisions and assortment strategies Negotiate commercial terms with suppliers to achieve best value and service levels Ensure timely delivery of products and compliance with purchase contracts, factoring in international logistics and US distribution requirements Work with the administrative team to create accurate sales and purchase orders, ensuring all product, pricing, and shipping details are correct Collaborate with administrative teams, graphic artists, decorators, and suppliers to create virtual samples and decoration-ready artwork suitable for branded merchandise Monitor open purchase orders to ensure on-time delivery, proactively resolving issues and mitigating future risks Expedite or defer orders as required based on inventory levels, trading performance, and demand changes Collaborate with suppliers and internal stakeholders to drive value improvement, supply chain optimisation, and sourcing strategies Lead the reconciliation of purchase order discrepancies between suppliers, store managers, and the accounting team Provide a high level of service to internal customers, recommending alternative products or supply options when required Analyse reports to identify sales trends and recurring production or shipping issues, sharing insights with senior management Travel as required, including US buying trips, supplier visits, trade shows, and industry events, to remain up to date with market trends Knowledge, Skills and Experience Minimum 5 years experience in a retail buying or procurement role, preferably within apparel or branded merchandise Minimum 5 years experience working directly with suppliers, ideally including overseas or US-based suppliers Strong applied knowledge of forecasting, transportation, supply chain, inventory management, and warehousing Experience working with international markets, particularly the US, is highly desirable Proficient in Microsoft Office, including Outlook, Excel, Word, Teams, and SharePoint Knowledge of branded merchandise and apparel decoration techniques is advantageous Strong time management skills, with the ability to prioritise, organise, and manage multiple deadlines Strong financial acumen with experience presenting commercial data and analysis Excellent problem-solving and decision-making skills Excellent verbal, written, and presentation skills Proven ability to build and maintain relationships at all levels, including senior leadership Results-driven with the ability to adapt to changing priorities and business needs Eligibility Applicants must be 18 years of age or older and legally eligible to work in the UK. This role operates on UK employment terms, despite its primary focus on the US market. Benefits - Pension Scheme - Eye Care Scheme - Health Cash Plan - Buy and Sell Annual Leave Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Ecommerce Trading Manager Online Retail Yorkshire/ Hybrid Salary circa 50k Basic + 26 Days Holiday PLUS extra days holiday throughout summer ! This role is ideal for a commercially minded, data-led Ecommerce Trading Manager who thrives on improving on-site performance and customer experience. The position offers hands-on ownership of website trading, conversion optimisation and merchandising within a fast-growing scale-up online retailer , working closely with internal teams and external partners in a highly collaborative environment. Key Responsibilities The Ecommerce Trading Manager will own day-to-day on-site trading across homepage, PLPs and PDPs, ensuring strong conversion, usability and commercial performance Lead on-site merchandising, aligning product visibility with availability, seasonality, promotions and margin priorities Manage product uploads and NPD execution, ensuring all launches and promotional changes hit site accurately and on time Drive ongoing CRO activity, using insight from GA4, Shopify analytics and session tools to identify and prioritise opportunities Design and deliver A/B testing and UX improvements to reduce friction and improve customer journeys Act as the internal Shopify expert, maximising platform functionality across themes, apps, checkout and payments Own day-to-day site changes, partnering with an external web team on larger technical initiatives Work cross-functionally with marketing, product, buying and customer service to deliver shared commercial goals Set and monitor clear KPIs for site performance, championing the customer experience across all devices What We Are Looking For Proven experience in ecommerce trading, site merchandising or optimisation roles, ideally within a 10m- 30m+ online retail business Strong hands-on Shopify experience (Shopify Plus preferred), essential for success as an Ecommerce Trading Manager Data-driven mindset with a strong understanding of customer behaviour, UX and conversion principles Experience using ecommerce and optimisation tools such as merchandising platforms, analytics and session-recording software Commercially astute, detail-focused and confident making decisions that impact revenue and margin Comfortable operating autonomously, setting standards and defining best practice as a senior Ecommerce Trading Manager Collaborative, proactive and happy to roll sleeves up in a fast-moving environment This opportunity suits an Ecommerce Trading Manager who wants genuine ownership of on-site performance and the chance to make a visible impact on conversion, revenue and customer satisfaction within a scale-up business. Apply today to be considered for the position of Ecommerce Trading Manager BH35160
Jan 21, 2026
Full time
Ecommerce Trading Manager Online Retail Yorkshire/ Hybrid Salary circa 50k Basic + 26 Days Holiday PLUS extra days holiday throughout summer ! This role is ideal for a commercially minded, data-led Ecommerce Trading Manager who thrives on improving on-site performance and customer experience. The position offers hands-on ownership of website trading, conversion optimisation and merchandising within a fast-growing scale-up online retailer , working closely with internal teams and external partners in a highly collaborative environment. Key Responsibilities The Ecommerce Trading Manager will own day-to-day on-site trading across homepage, PLPs and PDPs, ensuring strong conversion, usability and commercial performance Lead on-site merchandising, aligning product visibility with availability, seasonality, promotions and margin priorities Manage product uploads and NPD execution, ensuring all launches and promotional changes hit site accurately and on time Drive ongoing CRO activity, using insight from GA4, Shopify analytics and session tools to identify and prioritise opportunities Design and deliver A/B testing and UX improvements to reduce friction and improve customer journeys Act as the internal Shopify expert, maximising platform functionality across themes, apps, checkout and payments Own day-to-day site changes, partnering with an external web team on larger technical initiatives Work cross-functionally with marketing, product, buying and customer service to deliver shared commercial goals Set and monitor clear KPIs for site performance, championing the customer experience across all devices What We Are Looking For Proven experience in ecommerce trading, site merchandising or optimisation roles, ideally within a 10m- 30m+ online retail business Strong hands-on Shopify experience (Shopify Plus preferred), essential for success as an Ecommerce Trading Manager Data-driven mindset with a strong understanding of customer behaviour, UX and conversion principles Experience using ecommerce and optimisation tools such as merchandising platforms, analytics and session-recording software Commercially astute, detail-focused and confident making decisions that impact revenue and margin Comfortable operating autonomously, setting standards and defining best practice as a senior Ecommerce Trading Manager Collaborative, proactive and happy to roll sleeves up in a fast-moving environment This opportunity suits an Ecommerce Trading Manager who wants genuine ownership of on-site performance and the chance to make a visible impact on conversion, revenue and customer satisfaction within a scale-up business. Apply today to be considered for the position of Ecommerce Trading Manager BH35160
London Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we've grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You'll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry. Product Ebury London Office - Hybrid: 4 days in the office, 1 day working from home per week We're building the platform capabilities that will power Ebury's future, enabling faster global expansion, reducing time-to-market for new products, and creating the technical foundation for our client onboarding and activation experiences. This is a critical role where you'll balance the urgent needs of product delivery with the strategic vision of building scalable platform infrastructure. You'll lead the development of our platform domain, including capabilities like our form builder, API-driven onboarding, etc. These aren't just internal tools, they're the foundation that will reduce onboarding journey build time from days to minutes, enable true API-first product capabilities, and unlock our ability to scale across new markets and partner channels. Define and drive platform vision Develop the platform strategy for your area, ensuring alignment with overall product goals and company direction. Translate this vision into a clear, actionable roadmap that balances short-term delivery needs with long-term platform capabilities. Build platform capabilities that enable velocity Own the development of core platform systems including the form builder, API triggered journeys, and modular micro-frontend components. Your work will directly accelerate our ability to launch new markets, expand partner integrations, and reduce manual effort in onboarding and activation flows. Evangelise and create alignment Ensure all stakeholders, from engineering teams to commercial leadership, understand the platform vision, have the context they need, and are aligned on where we're heading. You'll be the voice that bridges platform capabilities with business outcomes. Champion both the customer and the internal developer Represent end users going through client facing journeys whilst also understanding the needs of internal product teams who will build on your platform. Balance the customer experience with developer experience to create solutions that serve both. Author requirements and manage complexity Translate market observations, technical constraints, and stakeholder feedback into a prioritised backlog. Write clear specifications that handle the complexity of authorisation systems, multi-tenant architectures, and API integrations whilst maintaining focus on real-world applications. Partner closely with engineering, onboarding teams, CRM, commercial, and international markets to discover platformisation opportunities. Work hand-in-hand with technical leads to make architectural decisions that will scale globally. Define and track success metrics Own the measures that define success for your platform capabilities, from build time reduction to API adoption rates. Make these metrics visible, interpret them into actionable insights, and use them to drive continuous improvement. Make tough prioritisation calls Balance the needs of urgent product delivery against building platform capabilities that will pay dividends in the future. Navigate competing priorities from multiple stakeholders whilst maintaining a clear, understandable roadmap. Identify new opportunities With your deep understanding of customer needs, technical capabilities, and market dynamics, you're uniquely positioned to identify and develop new platform opportunities that unlock business value. What you'll need 5+ years of product management experience, with at least 2-3 years building technical platforms, APIs, or developer-facing products. You've shipped platform capabilities that were adopted by internal or external teams. Strong technical fluency You understand APIs, authentication and authorisation systems, data flows, backend architecture, and frontend frameworks. You can hold your own in technical discussions with senior engineers, challenge architectural decisions constructively whilst translating complex technical concepts to non-technical stakeholders. Platform thinking You instinctively identify opportunities to build once and leverage many times. You understand the difference between building product features and building the platform capabilities that enable features. You've dealt with the tension between delivery pressure and platform investment, and know how to navigate it. Proven ability to lead in a matrix organisation You've driven complex, cross-functional initiatives from ideation through launch. You know how to build consensus, manage multiple stakeholders with competing needs, and deliver results in ambiguous environments. Exceptional communication skills You can explain technical architecture to commercial teams and business requirements to engineers. You're comfortable presenting to senior leadership and can translate between technical and non-technical audiences seamlessly. Execution focus with attention to detail You get things done. You're methodical, data-driven, and emphasise shipping whilst paying attention to the important details. You make decisions based on evidence, customer feedback, and measurable success criteria. Customer and stakeholder empathy You're not just the voice of the customer, you can channel marketing, finance, engineering, support, and operations perspectives. You understand that great platform products serve multiple audiences with different needs. Experience with relevant technologies Familiarity with micro frontends, building systems, authorisation frameworks (e.g., Keycloak), API design, and modern cloud infrastructure is valuable. Experience in fintech, onboarding flows, or regulated industries is a plus. Bonus Points Background in engineering or a technical role before moving into product management Experience building platforms that serve both B2B and B2B2C use cases Knowledge of KYC/AML flows, identity verification, or financial services onboarding Hands-on experience with API documentation, developer portals, or SDK development Understanding of internationalisation, localisation, and multi-market product challenges Bachelor's degree in Computer Science, Engineering, or a related technical field Why this Role Matters You'll be setting the foundation for how Ebury scales globally. The platform capabilities you build will determine how quickly we can enter new markets, how efficiently we can onboard partners, and how effectively we can compete in the years ahead. This is a high-impact role where your work will be felt across the entire organisation. We're at an inflection point, moving from a delivery-focused organisation to one where platform thinking enables exponential growth. You'll have the opportunity to shape that transformation and build something that outlasts any single product feature. Why Ebury? Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one. Dedicated Mentorship: Learn directly from experienced managers who are invested in your success. Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best. Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury. Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized. Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits. Central London Office: A fantastic location with excellent transport links. Ready to launch your career with a global FinTech? Click the 'Apply' Today and discover your potential at Ebury! You can also connect with me on LinkedIn - Gabriella Cheston About Us Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 29 markets worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Vancouver to Auckland, we enjoy sharing team experiences and celebrating success across the Ebury family. Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies. None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector. At Ebury, we're committed to building a workplace where everyone feels valued, supported, and empowered to thrive. We're proud to have active employee networks and ESG initiatives that reflect our inclusive culture, including our Women's Network, LGBTQIA+ Network, and Veterans Network . click apply for full job details
Jan 21, 2026
Full time
London Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we've grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You'll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry. Product Ebury London Office - Hybrid: 4 days in the office, 1 day working from home per week We're building the platform capabilities that will power Ebury's future, enabling faster global expansion, reducing time-to-market for new products, and creating the technical foundation for our client onboarding and activation experiences. This is a critical role where you'll balance the urgent needs of product delivery with the strategic vision of building scalable platform infrastructure. You'll lead the development of our platform domain, including capabilities like our form builder, API-driven onboarding, etc. These aren't just internal tools, they're the foundation that will reduce onboarding journey build time from days to minutes, enable true API-first product capabilities, and unlock our ability to scale across new markets and partner channels. Define and drive platform vision Develop the platform strategy for your area, ensuring alignment with overall product goals and company direction. Translate this vision into a clear, actionable roadmap that balances short-term delivery needs with long-term platform capabilities. Build platform capabilities that enable velocity Own the development of core platform systems including the form builder, API triggered journeys, and modular micro-frontend components. Your work will directly accelerate our ability to launch new markets, expand partner integrations, and reduce manual effort in onboarding and activation flows. Evangelise and create alignment Ensure all stakeholders, from engineering teams to commercial leadership, understand the platform vision, have the context they need, and are aligned on where we're heading. You'll be the voice that bridges platform capabilities with business outcomes. Champion both the customer and the internal developer Represent end users going through client facing journeys whilst also understanding the needs of internal product teams who will build on your platform. Balance the customer experience with developer experience to create solutions that serve both. Author requirements and manage complexity Translate market observations, technical constraints, and stakeholder feedback into a prioritised backlog. Write clear specifications that handle the complexity of authorisation systems, multi-tenant architectures, and API integrations whilst maintaining focus on real-world applications. Partner closely with engineering, onboarding teams, CRM, commercial, and international markets to discover platformisation opportunities. Work hand-in-hand with technical leads to make architectural decisions that will scale globally. Define and track success metrics Own the measures that define success for your platform capabilities, from build time reduction to API adoption rates. Make these metrics visible, interpret them into actionable insights, and use them to drive continuous improvement. Make tough prioritisation calls Balance the needs of urgent product delivery against building platform capabilities that will pay dividends in the future. Navigate competing priorities from multiple stakeholders whilst maintaining a clear, understandable roadmap. Identify new opportunities With your deep understanding of customer needs, technical capabilities, and market dynamics, you're uniquely positioned to identify and develop new platform opportunities that unlock business value. What you'll need 5+ years of product management experience, with at least 2-3 years building technical platforms, APIs, or developer-facing products. You've shipped platform capabilities that were adopted by internal or external teams. Strong technical fluency You understand APIs, authentication and authorisation systems, data flows, backend architecture, and frontend frameworks. You can hold your own in technical discussions with senior engineers, challenge architectural decisions constructively whilst translating complex technical concepts to non-technical stakeholders. Platform thinking You instinctively identify opportunities to build once and leverage many times. You understand the difference between building product features and building the platform capabilities that enable features. You've dealt with the tension between delivery pressure and platform investment, and know how to navigate it. Proven ability to lead in a matrix organisation You've driven complex, cross-functional initiatives from ideation through launch. You know how to build consensus, manage multiple stakeholders with competing needs, and deliver results in ambiguous environments. Exceptional communication skills You can explain technical architecture to commercial teams and business requirements to engineers. You're comfortable presenting to senior leadership and can translate between technical and non-technical audiences seamlessly. Execution focus with attention to detail You get things done. You're methodical, data-driven, and emphasise shipping whilst paying attention to the important details. You make decisions based on evidence, customer feedback, and measurable success criteria. Customer and stakeholder empathy You're not just the voice of the customer, you can channel marketing, finance, engineering, support, and operations perspectives. You understand that great platform products serve multiple audiences with different needs. Experience with relevant technologies Familiarity with micro frontends, building systems, authorisation frameworks (e.g., Keycloak), API design, and modern cloud infrastructure is valuable. Experience in fintech, onboarding flows, or regulated industries is a plus. Bonus Points Background in engineering or a technical role before moving into product management Experience building platforms that serve both B2B and B2B2C use cases Knowledge of KYC/AML flows, identity verification, or financial services onboarding Hands-on experience with API documentation, developer portals, or SDK development Understanding of internationalisation, localisation, and multi-market product challenges Bachelor's degree in Computer Science, Engineering, or a related technical field Why this Role Matters You'll be setting the foundation for how Ebury scales globally. The platform capabilities you build will determine how quickly we can enter new markets, how efficiently we can onboard partners, and how effectively we can compete in the years ahead. This is a high-impact role where your work will be felt across the entire organisation. We're at an inflection point, moving from a delivery-focused organisation to one where platform thinking enables exponential growth. You'll have the opportunity to shape that transformation and build something that outlasts any single product feature. Why Ebury? Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one. Dedicated Mentorship: Learn directly from experienced managers who are invested in your success. Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best. Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury. Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized. Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits. Central London Office: A fantastic location with excellent transport links. Ready to launch your career with a global FinTech? Click the 'Apply' Today and discover your potential at Ebury! You can also connect with me on LinkedIn - Gabriella Cheston About Us Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 29 markets worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Vancouver to Auckland, we enjoy sharing team experiences and celebrating success across the Ebury family. Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies. None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector. At Ebury, we're committed to building a workplace where everyone feels valued, supported, and empowered to thrive. We're proud to have active employee networks and ESG initiatives that reflect our inclusive culture, including our Women's Network, LGBTQIA+ Network, and Veterans Network . click apply for full job details
About Mous We are Mous. (Pronounced mouse, not moose.) People deserve tech and lifestyle products that are fit for purpose, perform as promised, and empower them to be their best. That's why we're building the go-to brand for products that genuinely deliver. For over 10 years, we've pushed product performance to its limits, designing from first principles, validating through real-world testing, and investing millions in R&D. In parallel, we've built world-class in-house marketing capabilities, creating highly engaging, performance-led content that proves what our products can do and resonates with a passionate, fast-growing community around the brand. From throwing phones off dams to launching category-defining products, our ambition is simple: raise the standard of the industry and build one of the most effective consumer brands in the world. About the Role We're looking for a Senior Growth Marketing Manager to lead our world-class Growth team and take significant ownership of our growth marketing engine. This is a rare opportunity to step into a highly visible, high-impact role at a company renowned for best-in-class growth marketing. You'll be responsible for shaping strategy, leading execution across our core paid channels, and driving commercial outcomes across the business. You'll hit the ground running, embedding into our growth channels, learning our proprietary attribution model, and working closely with senior leaders. Once up to speed, you'll have the autonomy to lead major growth initiatives, manage a multi-million-pound marketing budget, and develop a high-performing team. This role offers real scope to grow in responsibility and influence, allowing you to lean into leadership, strategy, and the areas of the business you find most compelling. About You As Senior Growth Marketing Manager, you'll play a pivotal role within the Growth team, collaborating closely with Creative Marketing, Data, Product, and E-commerce to scale the business and drive revenue. You're exceptionally strong with numbers, fluent in using data to make commercial decisions and optimise performance. You are results-driven and highly accountable, able to manage millions in marketing spend while delivering meaningful impact across the business. Curious and analytical, you enjoy having your assumptions challenged and aren't afraid to challenge others in return. You thrive in high-performance, fast-moving environments, embrace failure as a learning opportunity, and are motivated by ownership and making a real difference. Key Responsibilities Own and optimise paid growth marketing across Meta, Google, TikTok, Amazon, and emerging platforms Lead the development and execution of growth strategy across product categories and initiatives Manage and allocate a significant marketing budget to drive efficient customer acquisition and ROAS Use Mous' proprietary attribution model to inform channel mix, investment decisions, and forecasting Analyse key performance metrics (CAC, LTV, ROAS, CVR, AOV) and present clear insights to senior leadership Run structured A/B testing across creatives, copy, audiences, and landing pages Collaborate closely with our in-house Creative and Content Strategy teams to deliver high-impact, performance-led creative Work with Data and Analytics to translate insights into commercial action Develop, mentor, and performance-manage a team of Analysts and Executives Partner with Product and E-commerce to align growth initiatives with wider business priorities ️ How will success be measured? Deep understanding of the Mous approach to growth marketing and content Clear ownership of growth strategy and prioritisation across channels and initiatives Strong commercial impact on revenue, efficiency, and contribution margin (CM3) Effective leadership and development of a high-performing growth team Ability to connect marketing activity directly to P&L outcomes Skills and experience We're looking for someone who is: Exceptionally strong numerically, data is the language of growth marketing A rigorous problem solver, comfortable getting deep into detail to uncover insights Commercially minded, with the ability to prioritise ruthlessly Confident managing large, complex datasets and translating them into decisions Highly detail-oriented, with a strong understanding of campaign setup and execution A clear and effective communicator with internal and external stakeholders Action-biased, resilient, and comfortable operating in ambiguity Requirements Strong analytical skills with Excel and Power BI (or equivalent) Experience with experimentation and A/B testing A 2:1 or higher degree (although this isn't a prerequisite) Nice to have 2-4 years' experience with a DTC Brand, consultancy, or high-growth startup Experience managing and developing a team Exposure to SQL and advanced analytics tools About Our Offer We operate a hybrid working model, typically spending at least three days a week in our Hoxton office to maintain our collaborative and high-energy culture. Benefits include: Significant opportunity for growth, ownership, and career progression Competitive salary reflective of experience and impact 30% Friends & Family discount on all Mous products 25 days' holiday + 8 bank holidays 1 month paid leave after 5 years' service Cycle to Work Scheme Employee Assistance Programme Charlie HR perks and discounts Regular socials, events, and on-site activities (including an on-site gym) Our Values Get Results - We take accountability, prioritise impact, and push standards higher. Work Together - We collaborate openly, challenge constructively, and learn from each other. Enjoy the Ride - We stay agile, embrace change, and enjoy building something special together. Our Commitment Mous is an equal opportunity employer. We celebrate individuality and are committed to building a diverse team with a wide range of experiences, perspectives, and backgrounds.
Jan 21, 2026
Full time
About Mous We are Mous. (Pronounced mouse, not moose.) People deserve tech and lifestyle products that are fit for purpose, perform as promised, and empower them to be their best. That's why we're building the go-to brand for products that genuinely deliver. For over 10 years, we've pushed product performance to its limits, designing from first principles, validating through real-world testing, and investing millions in R&D. In parallel, we've built world-class in-house marketing capabilities, creating highly engaging, performance-led content that proves what our products can do and resonates with a passionate, fast-growing community around the brand. From throwing phones off dams to launching category-defining products, our ambition is simple: raise the standard of the industry and build one of the most effective consumer brands in the world. About the Role We're looking for a Senior Growth Marketing Manager to lead our world-class Growth team and take significant ownership of our growth marketing engine. This is a rare opportunity to step into a highly visible, high-impact role at a company renowned for best-in-class growth marketing. You'll be responsible for shaping strategy, leading execution across our core paid channels, and driving commercial outcomes across the business. You'll hit the ground running, embedding into our growth channels, learning our proprietary attribution model, and working closely with senior leaders. Once up to speed, you'll have the autonomy to lead major growth initiatives, manage a multi-million-pound marketing budget, and develop a high-performing team. This role offers real scope to grow in responsibility and influence, allowing you to lean into leadership, strategy, and the areas of the business you find most compelling. About You As Senior Growth Marketing Manager, you'll play a pivotal role within the Growth team, collaborating closely with Creative Marketing, Data, Product, and E-commerce to scale the business and drive revenue. You're exceptionally strong with numbers, fluent in using data to make commercial decisions and optimise performance. You are results-driven and highly accountable, able to manage millions in marketing spend while delivering meaningful impact across the business. Curious and analytical, you enjoy having your assumptions challenged and aren't afraid to challenge others in return. You thrive in high-performance, fast-moving environments, embrace failure as a learning opportunity, and are motivated by ownership and making a real difference. Key Responsibilities Own and optimise paid growth marketing across Meta, Google, TikTok, Amazon, and emerging platforms Lead the development and execution of growth strategy across product categories and initiatives Manage and allocate a significant marketing budget to drive efficient customer acquisition and ROAS Use Mous' proprietary attribution model to inform channel mix, investment decisions, and forecasting Analyse key performance metrics (CAC, LTV, ROAS, CVR, AOV) and present clear insights to senior leadership Run structured A/B testing across creatives, copy, audiences, and landing pages Collaborate closely with our in-house Creative and Content Strategy teams to deliver high-impact, performance-led creative Work with Data and Analytics to translate insights into commercial action Develop, mentor, and performance-manage a team of Analysts and Executives Partner with Product and E-commerce to align growth initiatives with wider business priorities ️ How will success be measured? Deep understanding of the Mous approach to growth marketing and content Clear ownership of growth strategy and prioritisation across channels and initiatives Strong commercial impact on revenue, efficiency, and contribution margin (CM3) Effective leadership and development of a high-performing growth team Ability to connect marketing activity directly to P&L outcomes Skills and experience We're looking for someone who is: Exceptionally strong numerically, data is the language of growth marketing A rigorous problem solver, comfortable getting deep into detail to uncover insights Commercially minded, with the ability to prioritise ruthlessly Confident managing large, complex datasets and translating them into decisions Highly detail-oriented, with a strong understanding of campaign setup and execution A clear and effective communicator with internal and external stakeholders Action-biased, resilient, and comfortable operating in ambiguity Requirements Strong analytical skills with Excel and Power BI (or equivalent) Experience with experimentation and A/B testing A 2:1 or higher degree (although this isn't a prerequisite) Nice to have 2-4 years' experience with a DTC Brand, consultancy, or high-growth startup Experience managing and developing a team Exposure to SQL and advanced analytics tools About Our Offer We operate a hybrid working model, typically spending at least three days a week in our Hoxton office to maintain our collaborative and high-energy culture. Benefits include: Significant opportunity for growth, ownership, and career progression Competitive salary reflective of experience and impact 30% Friends & Family discount on all Mous products 25 days' holiday + 8 bank holidays 1 month paid leave after 5 years' service Cycle to Work Scheme Employee Assistance Programme Charlie HR perks and discounts Regular socials, events, and on-site activities (including an on-site gym) Our Values Get Results - We take accountability, prioritise impact, and push standards higher. Work Together - We collaborate openly, challenge constructively, and learn from each other. Enjoy the Ride - We stay agile, embrace change, and enjoy building something special together. Our Commitment Mous is an equal opportunity employer. We celebrate individuality and are committed to building a diverse team with a wide range of experiences, perspectives, and backgrounds.
Role Summary As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. This role will play a key part in ensuring customers achieve long term value from the Finbourne platform and grow with us over time. We are hiring a Customer Success Manager to help establish and shape Finbourne's Customer Success capability. This is a new role and an opportunity to influence how Finbourne partners with customers beyond go live, ensuring successful adoption, value realisation, and long term retention. You will act as a trusted advisor to customers, owning the post implementation relationship and working closely with Product, Implementation, and Support teams to deliver an excellent end to end customer experience. Key Responsibilities Customer Relationship & Value Management Own the ongoing relationship with a portfolio of customers post implementation Develop a deep understanding of each customer's business objectives, use cases, and success criteria Drive platform adoption and ensure customers are realising measurable value from Finbourne Act as a strategic partner, helping customers align Finbourne's capabilities to their evolving needs Adoption, Health & Retention Define and monitor customer health metrics, adoption indicators, and risk signals Proactively identify and address risks to customer satisfaction, renewal, or expansion Lead regular customer check ins, reviews, and success planning sessions Own renewals and identify value led expansion opportunities and signals through usage patterns, operational pain points and business outcome Cross Functional Collaboration Work closely with Implementation and Delivery Managers to ensure a smooth transition to BAU Partner with Customer Support to resolve issues efficiently and communicate trends back to the business Provide structured feedback to Product and Engineering based on customer insights and usage patterns Align with Sales on customer expectations, success outcomes, and growth opportunities Building the Customer Success Function Help define Customer Success processes, playbooks, and best practices Contribute to the development of success metrics, reporting, and tooling Act as a voice of the customer internally, helping shape Finbourne's customer centric culture Support the evolution of the function as Finbourne scales Skills and Experience Experience Experience in Customer Success, Account Management, Consulting, or similar client facing roles Background in B2B SaaS, fintech, financial services, or complex enterprise software environments Experience managing long term customer relationships and driving adoption post go live Comfortable working in a fast growing, evolving organisation where processes are still being defined Skills Strong stakeholder management skills, including engagement with senior and technical client contacts Ability to translate complex products into clear value for customers Structured, proactive, and outcome oriented approach to customer management Excellent communication and problem solving skills Collaborative mindset with the confidence to challenge constructively Interest in building and shaping new functions, not just operating within existing ones Just some of our benefits Competitive salary plus performance based bonus. Health & Wellbeing: A competitive health insurance policy that disregards previous medical history. This also includes dental, optical, mental health support and comprehensive cancer cover. Cycle to work scheme and Gym discounts: Buy a bike and cycling accessories out of your pre tax salary and spread the cost over 12 months, as well huge discounts off Hussle, KOBOX and Nuffield Health gyms. Hybrid: We have a mature attitude towards hybrid working. Whether you're a night owl, morning person, parent, carer or simply need flexibility to work a different pattern to the norm, we're committed to helping you be productive and work in a way that is best for you. Professional learning and development: External training and accreditations are supported, as well internal training and development programs. Maternity, paternity and adoption leave: Paid maternity, paternity and adoption leave, which includes 13 weeks full pay for maternity and adoption leave and 6 weeks full pay for paternity leave Holiday: 25 days holiday plus bank holidays About FINBOURNE We are a young, dynamic financial technology company aiming to re engineer the world of investing to make it clearer, faster and more cost effective for everyone. At FINBOURNE, we offer a hugely supportive environment to build a career, with continuous learning and development opportunities. We have a collaborative culture of testing and exploring problems together to find the best evidence based solutions. We respect your independent thought, your intellectual curiosity and your opinion. Our solution is open, API first and developer friendly - a true first for the asset management industry. You can see what our team is busy building on Github. For more information about us please visit our website.
Jan 21, 2026
Full time
Role Summary As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. This role will play a key part in ensuring customers achieve long term value from the Finbourne platform and grow with us over time. We are hiring a Customer Success Manager to help establish and shape Finbourne's Customer Success capability. This is a new role and an opportunity to influence how Finbourne partners with customers beyond go live, ensuring successful adoption, value realisation, and long term retention. You will act as a trusted advisor to customers, owning the post implementation relationship and working closely with Product, Implementation, and Support teams to deliver an excellent end to end customer experience. Key Responsibilities Customer Relationship & Value Management Own the ongoing relationship with a portfolio of customers post implementation Develop a deep understanding of each customer's business objectives, use cases, and success criteria Drive platform adoption and ensure customers are realising measurable value from Finbourne Act as a strategic partner, helping customers align Finbourne's capabilities to their evolving needs Adoption, Health & Retention Define and monitor customer health metrics, adoption indicators, and risk signals Proactively identify and address risks to customer satisfaction, renewal, or expansion Lead regular customer check ins, reviews, and success planning sessions Own renewals and identify value led expansion opportunities and signals through usage patterns, operational pain points and business outcome Cross Functional Collaboration Work closely with Implementation and Delivery Managers to ensure a smooth transition to BAU Partner with Customer Support to resolve issues efficiently and communicate trends back to the business Provide structured feedback to Product and Engineering based on customer insights and usage patterns Align with Sales on customer expectations, success outcomes, and growth opportunities Building the Customer Success Function Help define Customer Success processes, playbooks, and best practices Contribute to the development of success metrics, reporting, and tooling Act as a voice of the customer internally, helping shape Finbourne's customer centric culture Support the evolution of the function as Finbourne scales Skills and Experience Experience Experience in Customer Success, Account Management, Consulting, or similar client facing roles Background in B2B SaaS, fintech, financial services, or complex enterprise software environments Experience managing long term customer relationships and driving adoption post go live Comfortable working in a fast growing, evolving organisation where processes are still being defined Skills Strong stakeholder management skills, including engagement with senior and technical client contacts Ability to translate complex products into clear value for customers Structured, proactive, and outcome oriented approach to customer management Excellent communication and problem solving skills Collaborative mindset with the confidence to challenge constructively Interest in building and shaping new functions, not just operating within existing ones Just some of our benefits Competitive salary plus performance based bonus. Health & Wellbeing: A competitive health insurance policy that disregards previous medical history. This also includes dental, optical, mental health support and comprehensive cancer cover. Cycle to work scheme and Gym discounts: Buy a bike and cycling accessories out of your pre tax salary and spread the cost over 12 months, as well huge discounts off Hussle, KOBOX and Nuffield Health gyms. Hybrid: We have a mature attitude towards hybrid working. Whether you're a night owl, morning person, parent, carer or simply need flexibility to work a different pattern to the norm, we're committed to helping you be productive and work in a way that is best for you. Professional learning and development: External training and accreditations are supported, as well internal training and development programs. Maternity, paternity and adoption leave: Paid maternity, paternity and adoption leave, which includes 13 weeks full pay for maternity and adoption leave and 6 weeks full pay for paternity leave Holiday: 25 days holiday plus bank holidays About FINBOURNE We are a young, dynamic financial technology company aiming to re engineer the world of investing to make it clearer, faster and more cost effective for everyone. At FINBOURNE, we offer a hugely supportive environment to build a career, with continuous learning and development opportunities. We have a collaborative culture of testing and exploring problems together to find the best evidence based solutions. We respect your independent thought, your intellectual curiosity and your opinion. Our solution is open, API first and developer friendly - a true first for the asset management industry. You can see what our team is busy building on Github. For more information about us please visit our website.
Before submitting your application, you should read our to understand how Bupa will use, store and share your information. For Australia or New Zealand candidates - Before submitting your application, you should read our to understand how Bupa will use, store and share your information.Senior Product Manager page is loaded Senior Product Managerlocations: Brighton: Central Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 29, 2026 (9 days left to apply)job requisition id: RJob Description: Senior Product Manager Permanent Brighton or London £75k - £85K Depending on Experience + 10% bonus + fantastic benefits 35 hours per week We consider all types of flexibility, including locations, hours and working patterns. We make health happen Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with Sukoon), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador. The role: In this critical leadership role, you'll be accountable for shaping and driving our global IPMI product portfolio across four key regions. You'll ensure our products continue to meet the evolving needs of target customers, deliver exceptional experiences, and achieve strong commercial performance. Leading a team of Product Managers, you will define and implement local product proposition strategies that align to a coordinated global vision - enabling growth, innovation, and competitive differentiationThis is an opportunity to make a significant impact on a global scale-shaping the future of our product portfolio and leading a talented team to deliver exceptional outcomes for customers and the business. If you're a strategic product leader with a passion for innovation and making a real difference to people's lives across the world, we'd love to hear from you. How you'll help us make health happen Shape Strategy: Define and implement local product strategies across our four key regions, ensuring alignment with global strategy, objectives, and long-term business goals Drive Performance: Act as the champion for local product portfolios, partnering with key stakeholders to deliver improved commercial outcomes and enhanced customer metrics Innovate and Evolve: Prioritise and oversee the development of new or enhanced products to meet identified customer or market needs, delivering measurable growth Customer-Centric Design: Collaborate with a range of teams across the business to create compelling local product propositions that showcase our strengths and differentiate us in the market. Lead and Inspire: Manage and develop a high-performing team of Product Managers; setting clear priorities and fostering a culture of collaboration, innovation, and continuous improvement. Portfolio Management: Monitor and analyse local product performance, identifying opportunities for optimisation, rationalisation, and simplification to improve competitiveness and profitability; then work collaboratively to deliver required changes Systems Transformation: Act as the product lead on a major systems re-platforming programme, driving requirements that unlock portfolio improvements and enable future customer-centric product innovation Regulatory Compliance: Stay ahead of emerging regulations across regions, ensuring products remain compliant and fit for purpose Strategic Influence: Build strong, collaborative stakeholder relationships across the business, influencing decisions and gaining buy-in for initiatives that deliver sustainable growth. What you'll bring Extensive experience managing complex product portfolios, ideally across multiple regulated and global markets, with a proven track record of driving commercial success Strategic leadership capability-able to set direction, develop product strategies, and lead cross-functional teams to deliver impactful initiatives Strong people leadership skills, with the ability to inspire, coach, and develop global talent while effectively prioritising and managing team objectives Exceptional stakeholder engagement, with the confidence and credibility to influence at all levels, challenge constructively, and build lasting relationships across the business Outstanding communication and storytelling ability, using clear, compelling narratives to gain buy-in and support for strategic initiatives. Highly analytical and commercially astute, with strong numerical skills and the ability to translate data into actionable insights Relevant sector experience, ideally within healthcare, insurance, or financial services Sound understanding of IPMI products and markets, with awareness of industry trends, customer needs, and regulatory considerations Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.Joining Bupa in this role you will receive the following benefits and more:25 days holiday, increasing through length of service, with option to buy or sell• Bupa health insurance as a benefit in kind• An enhanced pension plan and life insurance• Onsite gyms or local discounts where no onsite gym available• Various other benefits and online discountsWe're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. If you require information regarding this role in an alternative format, please email: Type:Full timeJob Area:Business DevelopmentLocations:Angel Court, London, Victory House, Brighton
Jan 21, 2026
Full time
Before submitting your application, you should read our to understand how Bupa will use, store and share your information. For Australia or New Zealand candidates - Before submitting your application, you should read our to understand how Bupa will use, store and share your information.Senior Product Manager page is loaded Senior Product Managerlocations: Brighton: Central Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 29, 2026 (9 days left to apply)job requisition id: RJob Description: Senior Product Manager Permanent Brighton or London £75k - £85K Depending on Experience + 10% bonus + fantastic benefits 35 hours per week We consider all types of flexibility, including locations, hours and working patterns. We make health happen Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with Sukoon), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador. The role: In this critical leadership role, you'll be accountable for shaping and driving our global IPMI product portfolio across four key regions. You'll ensure our products continue to meet the evolving needs of target customers, deliver exceptional experiences, and achieve strong commercial performance. Leading a team of Product Managers, you will define and implement local product proposition strategies that align to a coordinated global vision - enabling growth, innovation, and competitive differentiationThis is an opportunity to make a significant impact on a global scale-shaping the future of our product portfolio and leading a talented team to deliver exceptional outcomes for customers and the business. If you're a strategic product leader with a passion for innovation and making a real difference to people's lives across the world, we'd love to hear from you. How you'll help us make health happen Shape Strategy: Define and implement local product strategies across our four key regions, ensuring alignment with global strategy, objectives, and long-term business goals Drive Performance: Act as the champion for local product portfolios, partnering with key stakeholders to deliver improved commercial outcomes and enhanced customer metrics Innovate and Evolve: Prioritise and oversee the development of new or enhanced products to meet identified customer or market needs, delivering measurable growth Customer-Centric Design: Collaborate with a range of teams across the business to create compelling local product propositions that showcase our strengths and differentiate us in the market. Lead and Inspire: Manage and develop a high-performing team of Product Managers; setting clear priorities and fostering a culture of collaboration, innovation, and continuous improvement. Portfolio Management: Monitor and analyse local product performance, identifying opportunities for optimisation, rationalisation, and simplification to improve competitiveness and profitability; then work collaboratively to deliver required changes Systems Transformation: Act as the product lead on a major systems re-platforming programme, driving requirements that unlock portfolio improvements and enable future customer-centric product innovation Regulatory Compliance: Stay ahead of emerging regulations across regions, ensuring products remain compliant and fit for purpose Strategic Influence: Build strong, collaborative stakeholder relationships across the business, influencing decisions and gaining buy-in for initiatives that deliver sustainable growth. What you'll bring Extensive experience managing complex product portfolios, ideally across multiple regulated and global markets, with a proven track record of driving commercial success Strategic leadership capability-able to set direction, develop product strategies, and lead cross-functional teams to deliver impactful initiatives Strong people leadership skills, with the ability to inspire, coach, and develop global talent while effectively prioritising and managing team objectives Exceptional stakeholder engagement, with the confidence and credibility to influence at all levels, challenge constructively, and build lasting relationships across the business Outstanding communication and storytelling ability, using clear, compelling narratives to gain buy-in and support for strategic initiatives. Highly analytical and commercially astute, with strong numerical skills and the ability to translate data into actionable insights Relevant sector experience, ideally within healthcare, insurance, or financial services Sound understanding of IPMI products and markets, with awareness of industry trends, customer needs, and regulatory considerations Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.Joining Bupa in this role you will receive the following benefits and more:25 days holiday, increasing through length of service, with option to buy or sell• Bupa health insurance as a benefit in kind• An enhanced pension plan and life insurance• Onsite gyms or local discounts where no onsite gym available• Various other benefits and online discountsWe're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. If you require information regarding this role in an alternative format, please email: Type:Full timeJob Area:Business DevelopmentLocations:Angel Court, London, Victory House, Brighton
Talent Acquisition Partner (Support Centre) Location: Aldgate, London (Hybrid working, 3 days a week in the office) Reporting to: Group Talent Acquisition Manager About the role At WHSmith, our people are central to our success. As a Talent Acquisition Partner, you will play a pivotal role in helping us grow by hiring exceptional talent across our Support Centres and wider business. Partnering closely with senior leaders and the People Team, you will deliver a best-in-class, end-to-end recruitment experience, with a primary focus on mid- to senior-level hires across our Travel, In Motion, and Group business areas. You will also provide support for junior-level recruitment across Support Centres and Stores when required. This is a high-impact, highly visible role where you'll combine strategic thinking, strong stakeholder partnerships, and hands on delivery to ensure we attract, engage, and retain the right talent to support our continued growth. What you'll be doing Develop and deliver recruitment strategies aligned to business objectives, ensuring we attract high-quality candidates who thrive in the WHSmith environment. Build strong, trusted relationships with stakeholders, particularly senior leaders, providing tailored and consultative recruitment solutions. Manage market-leading, end-to-end recruitment processes for mid- to senior-level roles, from requisition through to offer negotiation and onboarding. Design creative and cost-effective sourcing strategies in a competitive talent market, using direct sourcing, networks, defined channels, and social media aligned to our employer brand. Build and maintain robust talent pipelines, engaging passive candidates for in-demand skillsets and proactively presenting talent to Senior Leaders. Use external talent data, market insights, and competitor intelligence to influence hiring decisions and shape future workforce plans. Champion diversity, equity, and inclusion across the recruitment lifecycle, ensuring fair, inclusive, and unbiased hiring practices. Continuously review and improve recruitment processes and the hiring experience, identifying opportunities to upskill and embed best practice. Provide regular reporting and insight to senior leaders on recruitment performance, trends, and market conditions. Always ensure compliance with employment legislation and recruitment best practice. Act as a brand ambassador for WHSmith, strengthening and protecting our employer brand and contributing to the delivery of the Talent Acquisition strategy and projects. Stay curious and informed about emerging recruitment trends, attending TA events and sharing insight to support future hiring plans. About you You'll be a confident, credible Talent Partner who enjoys working at pace and thrives in a collaborative, commercial environment. You'll bring: Proven end-to-end talent acquisition experience, ideally within retail or hospitality. Exceptional stakeholder management skills, with a high touch, collaborative approach and the confidence to constructively challenge where needed. Strong problem solving skills, with the ability to think both logically and creatively. A proactive mindset and the ability to prioritise effectively in a fast paced, high volume environment. Experience managing multiple vacancies and competing priorities across different business areas. High energy, self motivation, and a strong sense of curiosity, with a passion for continuous improvement. The ability to work both independently and collaboratively within a Talent Acquisition team, flexibly supporting where needed. Excellent organisation, attention to detail, follow up, and time management skills. Strong experience using LinkedIn and social media to source talent and enhance employer brand. Experience developing recruitment tools and improving ATS systems (desirable). Our People Team From employee relations and learning & development to reward, payroll, and recruitment, our People Team sits at the heart of WHSmith. We move fast, think commercially, and focus on delivering practical, innovative solutions that make a real difference to our people and our business. Our values At WHSmith, how we work matters just as much as what we deliver: Customer focus: We keep the customer at the heart of everything we do. Drive for results: We deliver ambitious outcomes with pace and determination. Value our people: We create an honest, open environment where people feel respected and supported. Accountability: We take ownership and deliver on our commitments. What we offer Flexible working from our Aldgate Office in London Competitive holiday allowance, with the option to buy more. Pension and Bonus Scheme.
Jan 21, 2026
Full time
Talent Acquisition Partner (Support Centre) Location: Aldgate, London (Hybrid working, 3 days a week in the office) Reporting to: Group Talent Acquisition Manager About the role At WHSmith, our people are central to our success. As a Talent Acquisition Partner, you will play a pivotal role in helping us grow by hiring exceptional talent across our Support Centres and wider business. Partnering closely with senior leaders and the People Team, you will deliver a best-in-class, end-to-end recruitment experience, with a primary focus on mid- to senior-level hires across our Travel, In Motion, and Group business areas. You will also provide support for junior-level recruitment across Support Centres and Stores when required. This is a high-impact, highly visible role where you'll combine strategic thinking, strong stakeholder partnerships, and hands on delivery to ensure we attract, engage, and retain the right talent to support our continued growth. What you'll be doing Develop and deliver recruitment strategies aligned to business objectives, ensuring we attract high-quality candidates who thrive in the WHSmith environment. Build strong, trusted relationships with stakeholders, particularly senior leaders, providing tailored and consultative recruitment solutions. Manage market-leading, end-to-end recruitment processes for mid- to senior-level roles, from requisition through to offer negotiation and onboarding. Design creative and cost-effective sourcing strategies in a competitive talent market, using direct sourcing, networks, defined channels, and social media aligned to our employer brand. Build and maintain robust talent pipelines, engaging passive candidates for in-demand skillsets and proactively presenting talent to Senior Leaders. Use external talent data, market insights, and competitor intelligence to influence hiring decisions and shape future workforce plans. Champion diversity, equity, and inclusion across the recruitment lifecycle, ensuring fair, inclusive, and unbiased hiring practices. Continuously review and improve recruitment processes and the hiring experience, identifying opportunities to upskill and embed best practice. Provide regular reporting and insight to senior leaders on recruitment performance, trends, and market conditions. Always ensure compliance with employment legislation and recruitment best practice. Act as a brand ambassador for WHSmith, strengthening and protecting our employer brand and contributing to the delivery of the Talent Acquisition strategy and projects. Stay curious and informed about emerging recruitment trends, attending TA events and sharing insight to support future hiring plans. About you You'll be a confident, credible Talent Partner who enjoys working at pace and thrives in a collaborative, commercial environment. You'll bring: Proven end-to-end talent acquisition experience, ideally within retail or hospitality. Exceptional stakeholder management skills, with a high touch, collaborative approach and the confidence to constructively challenge where needed. Strong problem solving skills, with the ability to think both logically and creatively. A proactive mindset and the ability to prioritise effectively in a fast paced, high volume environment. Experience managing multiple vacancies and competing priorities across different business areas. High energy, self motivation, and a strong sense of curiosity, with a passion for continuous improvement. The ability to work both independently and collaboratively within a Talent Acquisition team, flexibly supporting where needed. Excellent organisation, attention to detail, follow up, and time management skills. Strong experience using LinkedIn and social media to source talent and enhance employer brand. Experience developing recruitment tools and improving ATS systems (desirable). Our People Team From employee relations and learning & development to reward, payroll, and recruitment, our People Team sits at the heart of WHSmith. We move fast, think commercially, and focus on delivering practical, innovative solutions that make a real difference to our people and our business. Our values At WHSmith, how we work matters just as much as what we deliver: Customer focus: We keep the customer at the heart of everything we do. Drive for results: We deliver ambitious outcomes with pace and determination. Value our people: We create an honest, open environment where people feel respected and supported. Accountability: We take ownership and deliver on our commitments. What we offer Flexible working from our Aldgate Office in London Competitive holiday allowance, with the option to buy more. Pension and Bonus Scheme.
We are seeking an extraordinary sales leader to join our team asthe General VP UKI Sales. Your Impact As GVP, UKI Sales, you will own the overall go-to-market strategy, execution, and revenue performance across the UKI region. By combining strong operational rigor with strategic vision, you will influence how Splunk shows up in the market and how customers experience our platform. Your leadership will have a material impact on Splunk's integrated business unit performance in EMEA and globally. Lead, develop, and scale a high-performing organization of second- and third-line sales leaders across the UKI region. Set a clear vision, operating rhythm, and performance culture; lead by example, establish expectations, and hold teams accountable. Provide ongoing coaching and mentorship to your leadership bench, ensuring managers do the same for their teams and early-career talent. Consistently deliver against regional revenue, growth, and efficiency targets, aligning to Splunk and Cisco priorities. Own accurate monthly, quarterly, and annual forecasts for the UKI region, grounded in robust pipeline and account planning. Manage the region as a portfolio of accounts: prioritize focus, balance shortterm results with longterm strategic growth. Design and optimize sales force structure, coverage models, and resource plans to capture key opportunities across the UKI market. Maintain deep market and competitive intelligence and translate insights into strategies that reinforce Splunk's leadership position. Partner closely with sales engineering, channels/alliances, customer success, renewals, professional services, product, legal, and marketing to deliver seamless customer experience. Minimum Qualifications 12+ years of experience building and leading enterprise field sales teams, including proven second- and/or third-line leadership responsibility across a region or country. Strong track record of consistently meeting or exceeding software/SaaS revenue targets at scale, both personally and as a multi-level sales leader. Deep understanding of SaaS / Cloud go-to-market models (direct, partner, and account-based), including coverage design, quota setting, and pipeline management. Relevant software industry background in one or more of: IT operations, infrastructure management, application development/management, observability, security, business applications and/or analytics. Demonstrated strength in business planning, forecasting, and operational rigor-able to measure and communicate progress, identify risks, and drive corrective actions. Preferred Qualifications Demonstrated ability to influence and align senior decision-makers across customers, partners, and internal stakeholders around a common strategy. Skilled at business planning and diligent at measuring and communicating progress towards the plan, identifying roadblocks, and coming up with appropriate solutions. Strong executive presence and influencing skills; proven ability to align senior stakeholders and Clevel customers around a clear strategy and value proposition. Exceptional communication and executive presence; effective at delivering clear, compelling executive-level presentations. Bachelor's degree required; MBA or equivalent advanced degree is a plus. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Cisco is an Affinative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Jan 21, 2026
Full time
We are seeking an extraordinary sales leader to join our team asthe General VP UKI Sales. Your Impact As GVP, UKI Sales, you will own the overall go-to-market strategy, execution, and revenue performance across the UKI region. By combining strong operational rigor with strategic vision, you will influence how Splunk shows up in the market and how customers experience our platform. Your leadership will have a material impact on Splunk's integrated business unit performance in EMEA and globally. Lead, develop, and scale a high-performing organization of second- and third-line sales leaders across the UKI region. Set a clear vision, operating rhythm, and performance culture; lead by example, establish expectations, and hold teams accountable. Provide ongoing coaching and mentorship to your leadership bench, ensuring managers do the same for their teams and early-career talent. Consistently deliver against regional revenue, growth, and efficiency targets, aligning to Splunk and Cisco priorities. Own accurate monthly, quarterly, and annual forecasts for the UKI region, grounded in robust pipeline and account planning. Manage the region as a portfolio of accounts: prioritize focus, balance shortterm results with longterm strategic growth. Design and optimize sales force structure, coverage models, and resource plans to capture key opportunities across the UKI market. Maintain deep market and competitive intelligence and translate insights into strategies that reinforce Splunk's leadership position. Partner closely with sales engineering, channels/alliances, customer success, renewals, professional services, product, legal, and marketing to deliver seamless customer experience. Minimum Qualifications 12+ years of experience building and leading enterprise field sales teams, including proven second- and/or third-line leadership responsibility across a region or country. Strong track record of consistently meeting or exceeding software/SaaS revenue targets at scale, both personally and as a multi-level sales leader. Deep understanding of SaaS / Cloud go-to-market models (direct, partner, and account-based), including coverage design, quota setting, and pipeline management. Relevant software industry background in one or more of: IT operations, infrastructure management, application development/management, observability, security, business applications and/or analytics. Demonstrated strength in business planning, forecasting, and operational rigor-able to measure and communicate progress, identify risks, and drive corrective actions. Preferred Qualifications Demonstrated ability to influence and align senior decision-makers across customers, partners, and internal stakeholders around a common strategy. Skilled at business planning and diligent at measuring and communicating progress towards the plan, identifying roadblocks, and coming up with appropriate solutions. Strong executive presence and influencing skills; proven ability to align senior stakeholders and Clevel customers around a clear strategy and value proposition. Exceptional communication and executive presence; effective at delivering clear, compelling executive-level presentations. Bachelor's degree required; MBA or equivalent advanced degree is a plus. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Cisco is an Affinative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
IMI plc We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good for business, everyday life and making a better world - creating lasting impact for everyone. We design, build and service highly engineered products in fluid and motion control applications. We focus on five market sectors: Industrial Automation, Process Automation, Climate Control, Life Science and Fluid Control, and Transport. Our partnership approach breaks through problems and reduces complexity. We don't invent in isolation - we collaborate with our customers. We listen closely and we think differently, creating space for diverse minds to innovate. We are working together to make businesses safer, more sustainable and more productive. Role Overview As the Global Head of the Data Centre Business, you will be responsible for developing and executing the global strategy for this vertical market. Collaborating closely with internal teams, you will drive growth within the Data Centre segment, including OEMs, by building strong relationships and managing key accounts effectively. You will lead a team of Vertical Sales professionals, providing strategic direction and support to ensure the achievement of sales targets. Your proven ability to drive business expansion and cultivate strategic partnerships will be essential to navigating the complexities of the global market. This role requires a unique blend of technical HVAC expertise, deep understanding of data center operations, and proven commercial leadership. The successful candidate will shape the company's global approach to HVAC offerings for data centers, ensuring best-in-class performance, energy efficiency, and sustainability while meeting the evolving needs of hyperscale, colocation, and enterprise clients. Work Environment This is an international role with primary focus on North America and Europe, and partial exposure to Asia and the Middle East. The position can be based in either the US or Europe, ideally near one of our company premises. The role involves approximately 25% international travel, supporting collaboration across regions and markets. Key Responsibilities Develop a vertical-specific strategy based on a deep understanding of industry needs Define a go-to-market approach for the Data Centre Vertical Market Build and strengthen relationships with top regional data centre stakeholders to assess customer needs and recommend optimal product solutions Drive increased market share and identify new business opportunities with global OEM and Vertical accounts Ensure the sales team has vertical-specific know-how and sufficient market insights to effectively manage key accounts and strengthen overall Key Account Management Identify profitable opportunities with existing and new customers, leveraging these to drive profitable sales growth Develop strategic roadmaps for key targets, collaborating closely with internal and external stakeholders to expand market share and diversify product portfolio Ensure accurate and timely completion of all reports, plans, forecasts, and administrative requirements, both personally and for the team Provide regular, relevant feedback on market conditions, competitor activities, and progress towards business objectives Conduct a thorough analysis of the current market position, assessing strengths, weaknesses, opportunities, and threats Work with the Marketing team to develop impactful marketing material, strategies, and project justifications to support sales efforts Work with the Category Management team to develop our unique product, solution and service offering, solving customer problems Actively participate in relevant exhibitions, proactively following up on commercial and customer-related issues. Act as IMI's senior representative in the vertical, promoting the brand and influencing stakeholders Foster a culture of continuous improvement within a change-oriented environment Critical Competencies for Success BSc degree in Engineering. A BSc degree in Business Administration, Finance or equivalent is an advantage Minimum 5 years of experience as a Senior Sales Manager with P&L understanding, preferably in cooling solutions for Data Centres Proven track record of developing and executing global strategies to drive growth in key international vertical markets and through OEM partnerships Strong relations with key decision makers in the data centre space and understanding of data centre operations, HVAC systems, and energy efficiency standards Strong background in senior management within global complex organisations Demonstrated success in business development and/or sales and marketing, with a solid understanding of operations, engineering, distribution, and supply chain Highly commercial and results oriented, with the ability to balance core processes and think creatively Thorough understanding and proven ability to drive revenue, margins, and operating profit to meet short term and long term objectives Proficient in operating within a global, fast paced manufacturing/technology business, with a strategic and operational mindset Track record of leading significant change initiatives, delivering results, and inspiring global business development through influential capabilities Experienced in a data driven environment, with proficiency in reporting and analysis on a weekly, monthly, and quarterly basis English is a must, and any additional language is an advantage Regular travel is required Health & Safety The physical demands described within the Key Duties & Responsibilities section of this job description are required to perform the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities. Please contact your local HR representative to discuss the specific Work Conditions and Physical Requirements of this role. Health, Safety, and Environmental Duties At IMI, we are all personally committed to protecting our people, minimising our impact on the environment, the communities we operate in and our company. All members of our workforce have the duty to ensure the health, safety and welfare of themselves, others, and the environment. Every employee is expected to follow all HSE operating procedures and to challenge any observed behaviours or unsafe acts. Code of Ethics IMI requires the highest standard of ethics in all business dealings, particularly with customers, suppliers, advisors, employees, and the authorities. In accordance with the IMI Way: Our Code of Responsible Business. Changes to This Job Description IMI reserves the right to amend this job description in whole or in part at any time. Equal Opportunity Employer IMI is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, colour, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Jan 21, 2026
Full time
IMI plc We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good for business, everyday life and making a better world - creating lasting impact for everyone. We design, build and service highly engineered products in fluid and motion control applications. We focus on five market sectors: Industrial Automation, Process Automation, Climate Control, Life Science and Fluid Control, and Transport. Our partnership approach breaks through problems and reduces complexity. We don't invent in isolation - we collaborate with our customers. We listen closely and we think differently, creating space for diverse minds to innovate. We are working together to make businesses safer, more sustainable and more productive. Role Overview As the Global Head of the Data Centre Business, you will be responsible for developing and executing the global strategy for this vertical market. Collaborating closely with internal teams, you will drive growth within the Data Centre segment, including OEMs, by building strong relationships and managing key accounts effectively. You will lead a team of Vertical Sales professionals, providing strategic direction and support to ensure the achievement of sales targets. Your proven ability to drive business expansion and cultivate strategic partnerships will be essential to navigating the complexities of the global market. This role requires a unique blend of technical HVAC expertise, deep understanding of data center operations, and proven commercial leadership. The successful candidate will shape the company's global approach to HVAC offerings for data centers, ensuring best-in-class performance, energy efficiency, and sustainability while meeting the evolving needs of hyperscale, colocation, and enterprise clients. Work Environment This is an international role with primary focus on North America and Europe, and partial exposure to Asia and the Middle East. The position can be based in either the US or Europe, ideally near one of our company premises. The role involves approximately 25% international travel, supporting collaboration across regions and markets. Key Responsibilities Develop a vertical-specific strategy based on a deep understanding of industry needs Define a go-to-market approach for the Data Centre Vertical Market Build and strengthen relationships with top regional data centre stakeholders to assess customer needs and recommend optimal product solutions Drive increased market share and identify new business opportunities with global OEM and Vertical accounts Ensure the sales team has vertical-specific know-how and sufficient market insights to effectively manage key accounts and strengthen overall Key Account Management Identify profitable opportunities with existing and new customers, leveraging these to drive profitable sales growth Develop strategic roadmaps for key targets, collaborating closely with internal and external stakeholders to expand market share and diversify product portfolio Ensure accurate and timely completion of all reports, plans, forecasts, and administrative requirements, both personally and for the team Provide regular, relevant feedback on market conditions, competitor activities, and progress towards business objectives Conduct a thorough analysis of the current market position, assessing strengths, weaknesses, opportunities, and threats Work with the Marketing team to develop impactful marketing material, strategies, and project justifications to support sales efforts Work with the Category Management team to develop our unique product, solution and service offering, solving customer problems Actively participate in relevant exhibitions, proactively following up on commercial and customer-related issues. Act as IMI's senior representative in the vertical, promoting the brand and influencing stakeholders Foster a culture of continuous improvement within a change-oriented environment Critical Competencies for Success BSc degree in Engineering. A BSc degree in Business Administration, Finance or equivalent is an advantage Minimum 5 years of experience as a Senior Sales Manager with P&L understanding, preferably in cooling solutions for Data Centres Proven track record of developing and executing global strategies to drive growth in key international vertical markets and through OEM partnerships Strong relations with key decision makers in the data centre space and understanding of data centre operations, HVAC systems, and energy efficiency standards Strong background in senior management within global complex organisations Demonstrated success in business development and/or sales and marketing, with a solid understanding of operations, engineering, distribution, and supply chain Highly commercial and results oriented, with the ability to balance core processes and think creatively Thorough understanding and proven ability to drive revenue, margins, and operating profit to meet short term and long term objectives Proficient in operating within a global, fast paced manufacturing/technology business, with a strategic and operational mindset Track record of leading significant change initiatives, delivering results, and inspiring global business development through influential capabilities Experienced in a data driven environment, with proficiency in reporting and analysis on a weekly, monthly, and quarterly basis English is a must, and any additional language is an advantage Regular travel is required Health & Safety The physical demands described within the Key Duties & Responsibilities section of this job description are required to perform the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities. Please contact your local HR representative to discuss the specific Work Conditions and Physical Requirements of this role. Health, Safety, and Environmental Duties At IMI, we are all personally committed to protecting our people, minimising our impact on the environment, the communities we operate in and our company. All members of our workforce have the duty to ensure the health, safety and welfare of themselves, others, and the environment. Every employee is expected to follow all HSE operating procedures and to challenge any observed behaviours or unsafe acts. Code of Ethics IMI requires the highest standard of ethics in all business dealings, particularly with customers, suppliers, advisors, employees, and the authorities. In accordance with the IMI Way: Our Code of Responsible Business. Changes to This Job Description IMI reserves the right to amend this job description in whole or in part at any time. Equal Opportunity Employer IMI is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, colour, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Private Banking Executive (Russian and/or Mandarin speaking) Barclays London. Working as a Barclays Private Banking Executive, you will assist the Private Banker / Wealth Manager in acquiring, servicing, and retaining clients to deliver overall business objectives. You will act as a key point of contact for clients on day-to-day operational matters and support the team / business in achieving its targets and goals. In this role, you will also assist with marketing banking and investment products to clients. To be successful as a Private Banking & Wealth Management Executive, you should have experience with: • Managing client relationships, including engagement with senior stakeholders, and building trusted relationships across diverse clients and internal teams • Sound knowledge of banking products, operational procedures, risk management, lending, and security requirements • Adherence to regulatory and compliance frameworks, including KYC/AML, governance, and Risk and Control procedures • Preparing for client-facing meetings and delivering high-quality client support, including correspondence, documentation, and annual reviews • Experience in a Private Banking, Wealth Management, or similar client-facing environment • Excellent organisational skills, attention to detail, and accuracy in administrative and operational tasks • Technically proficient with PC applications (Word, Excel, PowerPoint) • Fluency in either Russian and/or Mandarin. Candidates that do not meet the language requirements will not be considered. Some other highly valued skills may include: • Proactively managing day-to-day client administration and operational tasks, resolving issues, and ensuring smooth delivery in collaboration with Operations, Business Management, and other stakeholders • Strong commercial awareness and understanding of financial markets, products, and trends affecting HNW/UHNW clients • Ability to leverage digital tools and platforms to support clients' evolving needs • Adaptability, resilience, and ability to manage multiple priorities in a fast-paced, changing environment • Initiative and independent problem-solving, with appropriate escalation where required • Willingness to contribute to team projects and foster a collaborative, supportive team culture You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. Purpose of the role To assist relationship managers to effectively manage their client portfolios and optimise the client experience. Accountabilities Maintenance of client information, management of contracts and agreements, and preparation of reports, presentations, and other materials. Coordination of schedules for relationship managers and clients, ensuring efficient time management and smooth communication. Processing of transactions, management of expense reports, and routine requests to free up the relationship manager's time for strategic activities. Information gathering on relevant market trends, competitor offerings, and industry news to support the relationship manager in providing informed advice and tailored solutions. Analysis of client data, preparation of reports on portfolio performance, and provision of insights to inform portfolio adjustments and client recommendations. Management of inbound and outbound communication through phone, email, and other channels, relaying important information and response to client inquiries. Provision of support to relationship managers with planning, tracking and the execution of complex client projects by managing timelines and resources, identifying potential issues, summarising client portfolios and proactively communicating updates and opportunities to the relationship manager. Support to clients with everyday product and services tasks such as deposits, withdrawals, transfers, bill payments, mobile app support as well as updating personal information, contact details and account preferences. Guidance to new customers through account opening procedures, explanation of account terms and conditions, and setting up of online access and other services. Management and maintenance of client relations by resolving various customer concerns and inquiries, including account balances, statements, transactions, fees. Maintenance of confidentiality and security of client data by following strict data security protocols and ethical practices. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 21, 2026
Full time
Private Banking Executive (Russian and/or Mandarin speaking) Barclays London. Working as a Barclays Private Banking Executive, you will assist the Private Banker / Wealth Manager in acquiring, servicing, and retaining clients to deliver overall business objectives. You will act as a key point of contact for clients on day-to-day operational matters and support the team / business in achieving its targets and goals. In this role, you will also assist with marketing banking and investment products to clients. To be successful as a Private Banking & Wealth Management Executive, you should have experience with: • Managing client relationships, including engagement with senior stakeholders, and building trusted relationships across diverse clients and internal teams • Sound knowledge of banking products, operational procedures, risk management, lending, and security requirements • Adherence to regulatory and compliance frameworks, including KYC/AML, governance, and Risk and Control procedures • Preparing for client-facing meetings and delivering high-quality client support, including correspondence, documentation, and annual reviews • Experience in a Private Banking, Wealth Management, or similar client-facing environment • Excellent organisational skills, attention to detail, and accuracy in administrative and operational tasks • Technically proficient with PC applications (Word, Excel, PowerPoint) • Fluency in either Russian and/or Mandarin. Candidates that do not meet the language requirements will not be considered. Some other highly valued skills may include: • Proactively managing day-to-day client administration and operational tasks, resolving issues, and ensuring smooth delivery in collaboration with Operations, Business Management, and other stakeholders • Strong commercial awareness and understanding of financial markets, products, and trends affecting HNW/UHNW clients • Ability to leverage digital tools and platforms to support clients' evolving needs • Adaptability, resilience, and ability to manage multiple priorities in a fast-paced, changing environment • Initiative and independent problem-solving, with appropriate escalation where required • Willingness to contribute to team projects and foster a collaborative, supportive team culture You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. Purpose of the role To assist relationship managers to effectively manage their client portfolios and optimise the client experience. Accountabilities Maintenance of client information, management of contracts and agreements, and preparation of reports, presentations, and other materials. Coordination of schedules for relationship managers and clients, ensuring efficient time management and smooth communication. Processing of transactions, management of expense reports, and routine requests to free up the relationship manager's time for strategic activities. Information gathering on relevant market trends, competitor offerings, and industry news to support the relationship manager in providing informed advice and tailored solutions. Analysis of client data, preparation of reports on portfolio performance, and provision of insights to inform portfolio adjustments and client recommendations. Management of inbound and outbound communication through phone, email, and other channels, relaying important information and response to client inquiries. Provision of support to relationship managers with planning, tracking and the execution of complex client projects by managing timelines and resources, identifying potential issues, summarising client portfolios and proactively communicating updates and opportunities to the relationship manager. Support to clients with everyday product and services tasks such as deposits, withdrawals, transfers, bill payments, mobile app support as well as updating personal information, contact details and account preferences. Guidance to new customers through account opening procedures, explanation of account terms and conditions, and setting up of online access and other services. Management and maintenance of client relations by resolving various customer concerns and inquiries, including account balances, statements, transactions, fees. Maintenance of confidentiality and security of client data by following strict data security protocols and ethical practices. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
At Beam, you get to do work that matters for the world. We're solving the world's toughest social problems with an incredible team, tech and AI. And we're growing fast It's not easy. Nothing worth doing ever is. Join a company at the forefront of social impact, driving first of its kind positive change. You'll be part of a high performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work. From top tier coaching and personal development budgets to competitive salaries, we take care of everyone who works at Beam. We've already seen incredible growth from our Magic Notes product, helping case workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, over 50,000 frontline workers across the UK are now using Magic Notes regularly to deliver faster, more human centred support. We're also launching globally, helping practitioners across the USA, EU, and Australia make a difference. About the role We're seeking a passionate and driven Customer Success Manager to champion Beam's exciting expansion into the United States with our innovative platform, Magic Notes. Working closely with an elite team and the CEO, this pivotal role will be instrumental in ensuring the success and growth of our initial US partnerships, establishing our impact, and directly contributing to our ambitious journey. You will be at the forefront of ensuring our US partners realise the full value of Magic Notes, fostering strong relationships and driving adoption within key accounts. Magic Notes is an AI powered tool, already used and loved by thousands of frontline caseworkers in the UK, designed to significantly reduce administrative burden for frontline workers across various fields. This is a hands on and high impact role where you will be responsible for onboarding new partners, driving product adoption, project managing delivery and identifying opportunities for growth. You'll be crucial in validating our impact in the US and building the foundation for long term partnerships, all while helping the frontline care sector drastically improve its delivery of care. You'll be: Spearheading Successful Onboarding: Leading the onboarding process for new US partners, both remote and in person, ensuring a smooth and effective implementation of Magic Notes. Driving Adoption: By gathering feedback, delving deep into the data and directly running training and feedback sessions with users. Cultivating Strong Partnerships: You'll go above and beyond to deliver a truly magical customer experience. From frontline workers to senior leadership, product feedback to training, you'll be in the details which matter. Demonstrating Impact: You'll lead on pilot evaluation, gathering benchmark data and analysing the impact of Magic Notes. Through clear, concise updates and reports, you'll be showcasing how impactful our partnerships can be. Identifying and Securing Growth Opportunities: Proactively identifying opportunities for account expansion, developing proposals, and working with leadership to secure long term contracts, expansion and renewals. Serving as the Voice of the Customer: With an eye for detail and relentless focus on customer experience, you'll identify and share critical learnings to inform both our product development and wider go to market strategy. Contributing to Customer Success Strategy: Helping to build and refine the customer success processes and playbooks for the US market. You'll have: Exceptional Relationship Building Skills: A natural ability to build rapport and establish trust with individuals at all levels, fostering strong connections. Top Class Communication Skills: You have outstanding written and verbal communication skills, at ease articulating complex ideas clearly and delivering engaging presentations. A Proactive Approach: You have a keen eye for customer needs and proactively find ways to improve the customer experience, from solving problems before the customer even knows they have one to finding new ways to surprise and delight. Meticulous Attention to Detail: You understand that precision matters and bring a careful eye to your work. You're ready and willing to roll up your sleeves and dive in to deliver an outstanding customer experience. An Adaptive and Growth Mindset: You thrive in a dynamic environment, are comfortable with ambiguity and are eager to learn and adapt quickly. A Genuine Passion for Impact: You are truly motivated by the opportunity to make a positive difference in the frontline care sector. Nice to have: Experience in a fast paced startup environment. Success looks like: Achieving high levels of product adoption and engagement within our initial US partner organisations. Building strong, long lasting relationships with key stakeholders. Successfully identifying and securing account renewals and expansion opportunities. Providing valuable customer insights that inform Beam's US market strategy and product development. Contributing to the development of a strong customer success function in the US. Compensation Competitive OTE of $150k (basic salary: $80,000 - $100,000) Competitive range of perks based on geography Final compensation will be determined based on the candidate's qualifications, skills, location and previous experience Application Process We have a four stage interview process, giving you plenty of time to learn about Beam while we get to know you. A 30 minute call with a member of our talent team A case study task/interview with a member of the customer success team A roleplay/presentation with members of the team and our CCO, Rachel Final round with Beam's CEO, Alex About Beam Our team of 200+ embraces a hybrid working approach, enjoying 2 3 days of vibrant collaboration in our beautiful Shoreditch co working space, fully equipped with rooftop views, an onsite barista and kitted out gym. We've picked up an armful of awards for our work, including one from our former Queen. We've also been named by WIRED as one of London's 10 hottest startups and by LinkedIn as a Top 15 UK Startup. Meanwhile, we've been covered in the media literally thousands of times, including the likes of The FT, BBC, TechCrunch, Forbes and The Guardian. We're also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of Calm, Shazam and Dropbox. Perks Generous EMI qualifying share options Access to therapy, coaching, classes & content - powered by Oliva Your own financial well being coach, through Bippit Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays Work remotely up to 6 weeks a year Eligible for a 6 week sabbatical after 3 years in service Nursery scheme through Gogeta Healthcare cover through Benenden Health Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks £200 WellBeam budget for activities enhancing wellbeing and professional development Annual membership to Shoreditch Exchange gym (London office only) Pension scheme where we contribute 3% of your salary and you contribute 5%. Free subscription to the Calm meditation app Discounted bike and accessories with Cyclescheme, and tech products with Techscheme Start your journey to a more impactful career today. We're excited to hear from you. Reasonable adjustments: Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices. We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required. If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so. Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy.
Jan 21, 2026
Full time
At Beam, you get to do work that matters for the world. We're solving the world's toughest social problems with an incredible team, tech and AI. And we're growing fast It's not easy. Nothing worth doing ever is. Join a company at the forefront of social impact, driving first of its kind positive change. You'll be part of a high performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work. From top tier coaching and personal development budgets to competitive salaries, we take care of everyone who works at Beam. We've already seen incredible growth from our Magic Notes product, helping case workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, over 50,000 frontline workers across the UK are now using Magic Notes regularly to deliver faster, more human centred support. We're also launching globally, helping practitioners across the USA, EU, and Australia make a difference. About the role We're seeking a passionate and driven Customer Success Manager to champion Beam's exciting expansion into the United States with our innovative platform, Magic Notes. Working closely with an elite team and the CEO, this pivotal role will be instrumental in ensuring the success and growth of our initial US partnerships, establishing our impact, and directly contributing to our ambitious journey. You will be at the forefront of ensuring our US partners realise the full value of Magic Notes, fostering strong relationships and driving adoption within key accounts. Magic Notes is an AI powered tool, already used and loved by thousands of frontline caseworkers in the UK, designed to significantly reduce administrative burden for frontline workers across various fields. This is a hands on and high impact role where you will be responsible for onboarding new partners, driving product adoption, project managing delivery and identifying opportunities for growth. You'll be crucial in validating our impact in the US and building the foundation for long term partnerships, all while helping the frontline care sector drastically improve its delivery of care. You'll be: Spearheading Successful Onboarding: Leading the onboarding process for new US partners, both remote and in person, ensuring a smooth and effective implementation of Magic Notes. Driving Adoption: By gathering feedback, delving deep into the data and directly running training and feedback sessions with users. Cultivating Strong Partnerships: You'll go above and beyond to deliver a truly magical customer experience. From frontline workers to senior leadership, product feedback to training, you'll be in the details which matter. Demonstrating Impact: You'll lead on pilot evaluation, gathering benchmark data and analysing the impact of Magic Notes. Through clear, concise updates and reports, you'll be showcasing how impactful our partnerships can be. Identifying and Securing Growth Opportunities: Proactively identifying opportunities for account expansion, developing proposals, and working with leadership to secure long term contracts, expansion and renewals. Serving as the Voice of the Customer: With an eye for detail and relentless focus on customer experience, you'll identify and share critical learnings to inform both our product development and wider go to market strategy. Contributing to Customer Success Strategy: Helping to build and refine the customer success processes and playbooks for the US market. You'll have: Exceptional Relationship Building Skills: A natural ability to build rapport and establish trust with individuals at all levels, fostering strong connections. Top Class Communication Skills: You have outstanding written and verbal communication skills, at ease articulating complex ideas clearly and delivering engaging presentations. A Proactive Approach: You have a keen eye for customer needs and proactively find ways to improve the customer experience, from solving problems before the customer even knows they have one to finding new ways to surprise and delight. Meticulous Attention to Detail: You understand that precision matters and bring a careful eye to your work. You're ready and willing to roll up your sleeves and dive in to deliver an outstanding customer experience. An Adaptive and Growth Mindset: You thrive in a dynamic environment, are comfortable with ambiguity and are eager to learn and adapt quickly. A Genuine Passion for Impact: You are truly motivated by the opportunity to make a positive difference in the frontline care sector. Nice to have: Experience in a fast paced startup environment. Success looks like: Achieving high levels of product adoption and engagement within our initial US partner organisations. Building strong, long lasting relationships with key stakeholders. Successfully identifying and securing account renewals and expansion opportunities. Providing valuable customer insights that inform Beam's US market strategy and product development. Contributing to the development of a strong customer success function in the US. Compensation Competitive OTE of $150k (basic salary: $80,000 - $100,000) Competitive range of perks based on geography Final compensation will be determined based on the candidate's qualifications, skills, location and previous experience Application Process We have a four stage interview process, giving you plenty of time to learn about Beam while we get to know you. A 30 minute call with a member of our talent team A case study task/interview with a member of the customer success team A roleplay/presentation with members of the team and our CCO, Rachel Final round with Beam's CEO, Alex About Beam Our team of 200+ embraces a hybrid working approach, enjoying 2 3 days of vibrant collaboration in our beautiful Shoreditch co working space, fully equipped with rooftop views, an onsite barista and kitted out gym. We've picked up an armful of awards for our work, including one from our former Queen. We've also been named by WIRED as one of London's 10 hottest startups and by LinkedIn as a Top 15 UK Startup. Meanwhile, we've been covered in the media literally thousands of times, including the likes of The FT, BBC, TechCrunch, Forbes and The Guardian. We're also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of Calm, Shazam and Dropbox. Perks Generous EMI qualifying share options Access to therapy, coaching, classes & content - powered by Oliva Your own financial well being coach, through Bippit Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays Work remotely up to 6 weeks a year Eligible for a 6 week sabbatical after 3 years in service Nursery scheme through Gogeta Healthcare cover through Benenden Health Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks £200 WellBeam budget for activities enhancing wellbeing and professional development Annual membership to Shoreditch Exchange gym (London office only) Pension scheme where we contribute 3% of your salary and you contribute 5%. Free subscription to the Calm meditation app Discounted bike and accessories with Cyclescheme, and tech products with Techscheme Start your journey to a more impactful career today. We're excited to hear from you. Reasonable adjustments: Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices. We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required. If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so. Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy.
Octopus Energy started with a bold idea: to build Britain's first truly digital energy supplier. By combining world-class tech with brilliant humans who care deeply about customers and driving the renewable energy transition, we made it happen and in 2025, we became Britain's largest energy supplier. Now, we're scaling fast and building the next generation of products to accelerate the green energy transition. From making it effortless to switch to heat pumps, solar and EVs, to launching smart tariffs and creating renewable generation at scale, we're solving some of the most complex challenges in energy with speed, creativity and customer obsession. We're also enabling our global businesses to reach the full capability of what we've achieved in the UK, taking the learnings, products and experiences that customers love here and rolling them out worldwide. At Octopus Tech, you'll have real ownership, variety, and the chance to shape products that make a tangible difference in people's lives - lowering bills, enabling greener living, and delivering experiences customers genuinely love. You'll work side by side with teams across marketing, operations, and data, and see the impact of your work in the real world, fast. We are looking for a Senior Product Manager to join OE Tech and support our Flex team. The flexibility team is building the next generation of products and tools to make energy more flexible. These include our flagship Intelligent Octopus product automating demand shift for 300,000 customers with electric cars, home batteries or smart heating devices, saving 2 million customers money through Saving Sessions and Free Electricity Sessions, and managing 568MW of large grid-scale batteries to balance the system. The team develops products that are used by millions of customers, helping boost renewables use and decarbonise energy systems worldwide. We embrace flat hierarchies and an open, agile culture that fosters innovation, flexibility, and creativity. We don't hang our personalities up with our coats and nor should you. At Octopus, we hire great people who get stuff done, all whilst being themselves. If this sounds exciting, we'd love to chat. What you'll be doing Partner with our Flex team to help us deliver on our mission to become the world's largest Virtual Power Plant, delivering products that make a real impact on energy usage globally Define the product strategy and roadmap, shaping the future of our innovative energy solutions Work closely with engineering, design and operations teams to launch quickly, gather feedback, and iterate at speed Lead the creation of 0-to-1 products, from customer apps and device controls to new integrations with market players, bringing bold, innovative ideas to life Track key product metrics, analyze performance data, and turn insights into actionable improvements that drive meaningful results Our stack Collaboration & Project Management Slack Notion Asana Miro Design & Prototyping Figma Backend Development & Infrastructure Python-based development framework AWS Database management API design (GraphQL, REST) Frontend & Mobile Development TypeScript Kotlin (Android/iOS) Swift (iOS) What you'll have Proven experience in a product management role within a product-led company. A track record of successfully developing and launching innovative, user-centered products Genuine care for customers and tireless advocacy on their behalf Strength in tackling problems directly and shaping effective solutions beyond rigid guidelines Strong bias towards outcomes over processes Confidence in handling large-scale tasks independently Excellent communication and stakeholder management skills Strong judgment in prioritisation: knowing what needs doing now, and what can wait Skill in juggling multiple tasks and shifting smoothly between competing demands Comfort with ambiguity, with a drive to build shared understanding and transparency among stakeholders Proactive communication and early issue-spotting Decisiveness and the ability to make sound choices quickly Empathy when delegating and collaborating, ensuring others feel supported Enthusiasm for being the connector - the "glue" that holds teams together Handy but not essential Previous experience in a fast-paced environment Previous experience in the energy industry Previous experience in Flexibility • Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit! • Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were recently named the UK's top company to work for, and we ranked in the top ten in the Sunday Times Best Places to Work 2024. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We've also been placed in the top 10 companies for senior leadership • Visit our UK perks hub - Octopus Employee Benefits If this sounds like you then we'd love to hear from you. P.S. Our process usually takes up to 4 weeks, but we'll always do our best to flex around what works for you. Along the way, you'll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at and we'd love to help! Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Jan 21, 2026
Full time
Octopus Energy started with a bold idea: to build Britain's first truly digital energy supplier. By combining world-class tech with brilliant humans who care deeply about customers and driving the renewable energy transition, we made it happen and in 2025, we became Britain's largest energy supplier. Now, we're scaling fast and building the next generation of products to accelerate the green energy transition. From making it effortless to switch to heat pumps, solar and EVs, to launching smart tariffs and creating renewable generation at scale, we're solving some of the most complex challenges in energy with speed, creativity and customer obsession. We're also enabling our global businesses to reach the full capability of what we've achieved in the UK, taking the learnings, products and experiences that customers love here and rolling them out worldwide. At Octopus Tech, you'll have real ownership, variety, and the chance to shape products that make a tangible difference in people's lives - lowering bills, enabling greener living, and delivering experiences customers genuinely love. You'll work side by side with teams across marketing, operations, and data, and see the impact of your work in the real world, fast. We are looking for a Senior Product Manager to join OE Tech and support our Flex team. The flexibility team is building the next generation of products and tools to make energy more flexible. These include our flagship Intelligent Octopus product automating demand shift for 300,000 customers with electric cars, home batteries or smart heating devices, saving 2 million customers money through Saving Sessions and Free Electricity Sessions, and managing 568MW of large grid-scale batteries to balance the system. The team develops products that are used by millions of customers, helping boost renewables use and decarbonise energy systems worldwide. We embrace flat hierarchies and an open, agile culture that fosters innovation, flexibility, and creativity. We don't hang our personalities up with our coats and nor should you. At Octopus, we hire great people who get stuff done, all whilst being themselves. If this sounds exciting, we'd love to chat. What you'll be doing Partner with our Flex team to help us deliver on our mission to become the world's largest Virtual Power Plant, delivering products that make a real impact on energy usage globally Define the product strategy and roadmap, shaping the future of our innovative energy solutions Work closely with engineering, design and operations teams to launch quickly, gather feedback, and iterate at speed Lead the creation of 0-to-1 products, from customer apps and device controls to new integrations with market players, bringing bold, innovative ideas to life Track key product metrics, analyze performance data, and turn insights into actionable improvements that drive meaningful results Our stack Collaboration & Project Management Slack Notion Asana Miro Design & Prototyping Figma Backend Development & Infrastructure Python-based development framework AWS Database management API design (GraphQL, REST) Frontend & Mobile Development TypeScript Kotlin (Android/iOS) Swift (iOS) What you'll have Proven experience in a product management role within a product-led company. A track record of successfully developing and launching innovative, user-centered products Genuine care for customers and tireless advocacy on their behalf Strength in tackling problems directly and shaping effective solutions beyond rigid guidelines Strong bias towards outcomes over processes Confidence in handling large-scale tasks independently Excellent communication and stakeholder management skills Strong judgment in prioritisation: knowing what needs doing now, and what can wait Skill in juggling multiple tasks and shifting smoothly between competing demands Comfort with ambiguity, with a drive to build shared understanding and transparency among stakeholders Proactive communication and early issue-spotting Decisiveness and the ability to make sound choices quickly Empathy when delegating and collaborating, ensuring others feel supported Enthusiasm for being the connector - the "glue" that holds teams together Handy but not essential Previous experience in a fast-paced environment Previous experience in the energy industry Previous experience in Flexibility • Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit! • Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were recently named the UK's top company to work for, and we ranked in the top ten in the Sunday Times Best Places to Work 2024. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We've also been placed in the top 10 companies for senior leadership • Visit our UK perks hub - Octopus Employee Benefits If this sounds like you then we'd love to hear from you. P.S. Our process usually takes up to 4 weeks, but we'll always do our best to flex around what works for you. Along the way, you'll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at and we'd love to help! Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Enterprise Architect page is loaded Enterprise Architectlocations: GB.Potters Bar.Connect Plus House: GB.Leatherhead.Connect Plustime type: Full timeposted on: Posted Todayjob requisition id: R-144240 Job Description OverviewEnterprise Architect to play a vital role in the delivery of the Digital Transformation of the M25 joint venture (busiest motorway network in Europe) - being instrumental in strategic change programmes and identifying innovative solutions to business needs. Accountability for IT architecture for the M25 IT systems and a roadmap of activity, aligned to architecture principles, to improve the longer-term architecture.Ensure development and adoption of a consistent structured methodology for enterprise architecture on the M25, reporting progress, developing, and managing an enterprise architecture plan and implementing appropriate governance. Working with the Project Managers and business leads so that the portfolio of projects progress to plan and any concerns are escalated as required to the Head of Business Transformation and Senior Leadership Team.Work with wider Business Transformation team, sharing architectural principles, logic of architectural decisions and impact for projects, IT service and Information Security. In addition, build strong relationship with communications, HR, Business Planning & Performance, Asset & Network Planning, Asset Delivery and Network Operations to ensure that they are aware of the architectural process, roadmap and improvements. Your roleWork with stakeholders across the M25 community to share lessons on technology decisions, proposals for alternative technology solutions and benefits of consistency around defined technology stacks. Own and manage the Technical Design Authority (TDA), providing challenge on new solutions, understanding how solutions have been developed and ensuring secure by design principles are followed. Identify technical impact for projects / programmes and ensure project and programme managers are managing this effectively.In conjunction with the Head of Business Transformation, Digital Delivery Lead and IT Service Lead, feed into the development of a digital strategy, vision, and roadmap to build engagement and communicate delivery of the wider portfolio.Understand financial impact of TDA decisions and work to mitigate any adverse impact on budgets with the Head of Business Transformation.Support large change programmes, that include procurement exercises, providing input into procurement processes and scoring potential suppliers based on their technical capabilities and alignment to architecture principles.Self-starter who can work independently but draw upon business teams where required - developing solutions to specific business needs, understanding business requirements, and reviewing solution impacts. Delivery of enterprise architecture processes and principles. Development of an enterprise architecture methodology, including key artefacts. Capture enterprise architecture decisions, providing logic and proposing plans to mitigate these impacts. Regular updates on progress made and status reporting to the Head of Business Transformation and Business Planning Director. Running and managing the Technical Design Authority (TDA) to review all proposed technical solutions and focus on bespoke solutions to ensure they have been coded effectively and considered security as part of their development. Supporting key governance forums, such as the Change Board and providing regular contributions to the Portfolio Review Meeting. Identification, reporting and tracking of architecture risks, issues, and dependencies. Escalating as required. About you Essential Successfully running enterprise architecture for small and medium size organisations. Understanding of established architectural frameworks. Supporting delivery of technical solutions and ensuring compliance with business requirements. Presenting updates at complex governance forums. Engaging senior level stakeholders and obtaining buy-in. Developing an enterprise architecture strategy organisation wide, along with roadmap, and communicating this to the business. Shaping of enterprise architecture initiatives and activities. Understanding of M25 business, digital technology and its application. Engaging third party suppliers to understand their technical solutions and their development roadmaps. Interdependency identification and tracking. Management of technical debt. Familiarity with architecture frameworks (e.g., TOGAF). Technical proficiency in data platforms (e.g., AWS Redshift, MS SQL Server), BI tools (e.g., Power BI), and scripting (SQL, Python/R). Desirable Information Security experience and understanding of NIS (Network and Information Systems) regulations and ISO27001 accreditation. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Actively collects customer information and uses it to improve services and solutions. Manages the experience of customers to ensure positive relationships are established and maintained. Focus on Excellence: Willing to go the extra mile to exceed expectations. Continually searches for ways to add value and take performance to the next level. Teamwork & Collaboration: Puts aside personal agendas to work for the benefit of customers and suppliers and other stakeholders. Proactively builds knowledge through sharing knowledge, ideas and expertise with others. Respect: Recognise and value our customers and people by encouraging and engaging. Trust: Be open and honest with all our customers and each other, reliable and predictable (no surprises) and approach everything we do with a 'can-do' attitude. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis ,
Jan 21, 2026
Full time
Enterprise Architect page is loaded Enterprise Architectlocations: GB.Potters Bar.Connect Plus House: GB.Leatherhead.Connect Plustime type: Full timeposted on: Posted Todayjob requisition id: R-144240 Job Description OverviewEnterprise Architect to play a vital role in the delivery of the Digital Transformation of the M25 joint venture (busiest motorway network in Europe) - being instrumental in strategic change programmes and identifying innovative solutions to business needs. Accountability for IT architecture for the M25 IT systems and a roadmap of activity, aligned to architecture principles, to improve the longer-term architecture.Ensure development and adoption of a consistent structured methodology for enterprise architecture on the M25, reporting progress, developing, and managing an enterprise architecture plan and implementing appropriate governance. Working with the Project Managers and business leads so that the portfolio of projects progress to plan and any concerns are escalated as required to the Head of Business Transformation and Senior Leadership Team.Work with wider Business Transformation team, sharing architectural principles, logic of architectural decisions and impact for projects, IT service and Information Security. In addition, build strong relationship with communications, HR, Business Planning & Performance, Asset & Network Planning, Asset Delivery and Network Operations to ensure that they are aware of the architectural process, roadmap and improvements. Your roleWork with stakeholders across the M25 community to share lessons on technology decisions, proposals for alternative technology solutions and benefits of consistency around defined technology stacks. Own and manage the Technical Design Authority (TDA), providing challenge on new solutions, understanding how solutions have been developed and ensuring secure by design principles are followed. Identify technical impact for projects / programmes and ensure project and programme managers are managing this effectively.In conjunction with the Head of Business Transformation, Digital Delivery Lead and IT Service Lead, feed into the development of a digital strategy, vision, and roadmap to build engagement and communicate delivery of the wider portfolio.Understand financial impact of TDA decisions and work to mitigate any adverse impact on budgets with the Head of Business Transformation.Support large change programmes, that include procurement exercises, providing input into procurement processes and scoring potential suppliers based on their technical capabilities and alignment to architecture principles.Self-starter who can work independently but draw upon business teams where required - developing solutions to specific business needs, understanding business requirements, and reviewing solution impacts. Delivery of enterprise architecture processes and principles. Development of an enterprise architecture methodology, including key artefacts. Capture enterprise architecture decisions, providing logic and proposing plans to mitigate these impacts. Regular updates on progress made and status reporting to the Head of Business Transformation and Business Planning Director. Running and managing the Technical Design Authority (TDA) to review all proposed technical solutions and focus on bespoke solutions to ensure they have been coded effectively and considered security as part of their development. Supporting key governance forums, such as the Change Board and providing regular contributions to the Portfolio Review Meeting. Identification, reporting and tracking of architecture risks, issues, and dependencies. Escalating as required. About you Essential Successfully running enterprise architecture for small and medium size organisations. Understanding of established architectural frameworks. Supporting delivery of technical solutions and ensuring compliance with business requirements. Presenting updates at complex governance forums. Engaging senior level stakeholders and obtaining buy-in. Developing an enterprise architecture strategy organisation wide, along with roadmap, and communicating this to the business. Shaping of enterprise architecture initiatives and activities. Understanding of M25 business, digital technology and its application. Engaging third party suppliers to understand their technical solutions and their development roadmaps. Interdependency identification and tracking. Management of technical debt. Familiarity with architecture frameworks (e.g., TOGAF). Technical proficiency in data platforms (e.g., AWS Redshift, MS SQL Server), BI tools (e.g., Power BI), and scripting (SQL, Python/R). Desirable Information Security experience and understanding of NIS (Network and Information Systems) regulations and ISO27001 accreditation. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Actively collects customer information and uses it to improve services and solutions. Manages the experience of customers to ensure positive relationships are established and maintained. Focus on Excellence: Willing to go the extra mile to exceed expectations. Continually searches for ways to add value and take performance to the next level. Teamwork & Collaboration: Puts aside personal agendas to work for the benefit of customers and suppliers and other stakeholders. Proactively builds knowledge through sharing knowledge, ideas and expertise with others. Respect: Recognise and value our customers and people by encouraging and engaging. Trust: Be open and honest with all our customers and each other, reliable and predictable (no surprises) and approach everything we do with a 'can-do' attitude. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis ,
