As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 15, 2026
Full time
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
A growing UK-based manufacturing group supplying bespoke solutions to growing sectors is seeking an experienced Marketing Manager to lead and develop its marketing function. This is a newly created, senior role with genuine influence at group level. Reporting directly to the Operations Director, you will be responsible for shaping and delivering a joined-up marketing strategy across multiple specialist business units, with a strong emphasis on lead generation, brand positioning, and commercial impact. The Role As Marketing Manager, you will take ownership of the full marketing lifecycle - from strategy through to hands-on delivery - ensuring consistent messaging, effective campaigns, and measurable ROI. Key responsibilities include: Developing and executing a marketing strategy aligned to commercial goals Managing digital marketing, websites, campaigns, events, and brand positioning Creating and overseeing high-quality B2B content for technical and non-technical audiences Delivering targeted email marketing and social media activity Leading lead-generation campaigns in partnership with business development teams Managing and reporting on marketing performance, budgets, and KPIs Supporting internal communications and employer branding initiatives Coordinating co-marketing activity with customers and partners The successful Marketing Manager will You will be a commercially minded marketing professional with experience operating in manufacturing or related environments. Comfortable working both strategically and hands-on, you will be confident engaging with senior stakeholders and translating complex technical offerings into compelling marketing messages. You will ideally bring: A degree in Marketing or equivalent practical experience Experience delivering B2B marketing strategies Experience working across multiple brands or business units Strong content creation, copywriting, and digital marketing skills Experience engaging people and external suppliers Working knowledge of email marketing platforms, and analytics tools On offer Salary circa 55,0000 Bonus Employer pension contribution Life assurance 23 days annual leave plus 8 bank holidays Interested? To apply for this exciting opportunity please follow the link to send your CV to Emma Brighouse at Morgan Ryder Associates. At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.
Jan 15, 2026
Full time
A growing UK-based manufacturing group supplying bespoke solutions to growing sectors is seeking an experienced Marketing Manager to lead and develop its marketing function. This is a newly created, senior role with genuine influence at group level. Reporting directly to the Operations Director, you will be responsible for shaping and delivering a joined-up marketing strategy across multiple specialist business units, with a strong emphasis on lead generation, brand positioning, and commercial impact. The Role As Marketing Manager, you will take ownership of the full marketing lifecycle - from strategy through to hands-on delivery - ensuring consistent messaging, effective campaigns, and measurable ROI. Key responsibilities include: Developing and executing a marketing strategy aligned to commercial goals Managing digital marketing, websites, campaigns, events, and brand positioning Creating and overseeing high-quality B2B content for technical and non-technical audiences Delivering targeted email marketing and social media activity Leading lead-generation campaigns in partnership with business development teams Managing and reporting on marketing performance, budgets, and KPIs Supporting internal communications and employer branding initiatives Coordinating co-marketing activity with customers and partners The successful Marketing Manager will You will be a commercially minded marketing professional with experience operating in manufacturing or related environments. Comfortable working both strategically and hands-on, you will be confident engaging with senior stakeholders and translating complex technical offerings into compelling marketing messages. You will ideally bring: A degree in Marketing or equivalent practical experience Experience delivering B2B marketing strategies Experience working across multiple brands or business units Strong content creation, copywriting, and digital marketing skills Experience engaging people and external suppliers Working knowledge of email marketing platforms, and analytics tools On offer Salary circa 55,0000 Bonus Employer pension contribution Life assurance 23 days annual leave plus 8 bank holidays Interested? To apply for this exciting opportunity please follow the link to send your CV to Emma Brighouse at Morgan Ryder Associates. At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.
The Company Since the 1970 s the Briggs Group have grown to become one of the world leaders in the marine and environmental services industry, currently employing just around 800 dedicated members of staff. Providing clients with services ranging from terminal operations to subsea cable repair, we are committed to employing dedicated and skilled staff looking for a career that offers stability, genuine career progression and recognition. Our core values support the Company s mission and decision making and provides a benchmark for everything that we believe in. They are the Companies fundamental beliefs and are integrated into every employee process shaping the Company s culture for future success. The Role You will be managing various administrative tasks within the department, including but not limited to the managing of the proposal development process, from identifying RFP opportunities to submission, to secure new business opportunities. The role will work closely with cross-functional teams to gather information, create compelling proposals, and ensure timely submission. Principal Responsibilities • Administration of commercial tasks as directed by the Senior Operations Manager • Gather, organise, and write content for proposals, ensuring that it addresses the client's needs and is in line with the company's messaging and value proposition. • Ensure that proposals meet all requirements outlined in the RFP and follow company branding and style guidelines. • Maintain a centralised repository of proposal templates, boilerplate content, and supporting documents. • Monitor proposal outcomes, gather feedback, and contribute to debriefing sessions to continuously improve the proposal process. • Ensure that proposals are submitted in a timely and organised manner, including both physical and electronic submissions if required. The Candidate • Previous experience in a similar role • Skilled in Microsoft office applications • Experience of working with third party contractors and customer representatives • Ability to work as part of a team and build good working relationships • Experienced in financial and administrative tasks What s in it for you? We offer an excellent package with pension, life assurance, Cycle to Work scheme and much more as well as opportunities for on-the-job training and career progression within a stable environment. As an equal opportunity employer, we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining. Next Steps You must be able to provide relevant documentation confirming that you have the right to work in the UK. Please be advised that all employees may be required to undergo security vetting at any point during their employment with Briggs Marine. Data will be processed through Serco who are our FSC vetting partner and their privacy statement can be found at Privacy Policy - Serco
Jan 15, 2026
Full time
The Company Since the 1970 s the Briggs Group have grown to become one of the world leaders in the marine and environmental services industry, currently employing just around 800 dedicated members of staff. Providing clients with services ranging from terminal operations to subsea cable repair, we are committed to employing dedicated and skilled staff looking for a career that offers stability, genuine career progression and recognition. Our core values support the Company s mission and decision making and provides a benchmark for everything that we believe in. They are the Companies fundamental beliefs and are integrated into every employee process shaping the Company s culture for future success. The Role You will be managing various administrative tasks within the department, including but not limited to the managing of the proposal development process, from identifying RFP opportunities to submission, to secure new business opportunities. The role will work closely with cross-functional teams to gather information, create compelling proposals, and ensure timely submission. Principal Responsibilities • Administration of commercial tasks as directed by the Senior Operations Manager • Gather, organise, and write content for proposals, ensuring that it addresses the client's needs and is in line with the company's messaging and value proposition. • Ensure that proposals meet all requirements outlined in the RFP and follow company branding and style guidelines. • Maintain a centralised repository of proposal templates, boilerplate content, and supporting documents. • Monitor proposal outcomes, gather feedback, and contribute to debriefing sessions to continuously improve the proposal process. • Ensure that proposals are submitted in a timely and organised manner, including both physical and electronic submissions if required. The Candidate • Previous experience in a similar role • Skilled in Microsoft office applications • Experience of working with third party contractors and customer representatives • Ability to work as part of a team and build good working relationships • Experienced in financial and administrative tasks What s in it for you? We offer an excellent package with pension, life assurance, Cycle to Work scheme and much more as well as opportunities for on-the-job training and career progression within a stable environment. As an equal opportunity employer, we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining. Next Steps You must be able to provide relevant documentation confirming that you have the right to work in the UK. Please be advised that all employees may be required to undergo security vetting at any point during their employment with Briggs Marine. Data will be processed through Serco who are our FSC vetting partner and their privacy statement can be found at Privacy Policy - Serco
Due to continued success and growth, we are excited to offer a new opportunity for a Head of Business Development/Key Account Manager to help drive our food and water testing services. In this role, you will shape and advance our commercial strategy while ensuring a seamless and positive customer experience. You will support, mentor, and enhance the capabilities of our existing business development team, deliver exceptional service to key accounts, and play a pivotal role in our ongoing growth and success. ABOUT YOU We are seeking a Head of Business Development/Key Account Manager with deep expertise in food testing services. The ideal candidate will have a proven track record of managing both new and existing customers, building strong relationships at all levels of client organisations through in-person meetings and a variety of engagement activities. Required skills and experience: In-depth knowledge of food and water testing services and industry Commercially astute and a proven track record in Business Development activities with knowledge of market analysis, sales & marketing, major account planning & customer engagement, sales performance management, revenue and margin growth Proven ability to manage, direct and energise a team Being results oriented and driven to exceed objectives set for turnover, profitability and service promotion is essential Proven ability to establish strategic alliances with key decision makers internally and externally, combined with the ability to model this behaviour for direct reports Experience in presenting to senior stakeholders Strong communication skills Outgoing, energetic, and adept at building and maintaining relationships. Customer service focus, excellent teamwork skills ABOUT THE OPPORTUNITY The Head of Business Development/Key Account Manager will report to the Business Line Leader (Food UK) and lead the business development team, providing regular updates on new opportunities, key leads, and projected growth within our food and water testing services. Your role will focus on maximising commercial opportunities while also supporting our existing key accounts, ensuring their business needs are met, and long term partnerships are strengthened. Key activities: Lead, coach and develop a team of business development managers to achieve and exceed Build and maintain a strong sales pipeline through market research, networking, and prospecting Collaborate with internal teams (marketing, operations, technical) to tailor proposals and win together Negotiate pricing, contract terms, and close new business agreements Achieve or exceed monthly, quarterly, and annual sales targets Provide technical and business support to key accounts Maintain accurate records in our CRM Provide market insights, competitor analysis, and customer feedback to inform strategy Represent the company at trade shows, conferences, and networking events Point of contact for early careers colleagues, providing guidance and support throughout their journey WHAT WE OFFER Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace, and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world. Competitive salary/benefits Development and career opportunities around the Globe Working in a highly motivated team and dynamic working environment We are an Equal Opportunity Employer who do not discriminate against applicants. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex or national origin. Intertek operates a preferred supplier arrangement, and we do not accept unsolicited approaches from agencies.
Jan 15, 2026
Full time
Due to continued success and growth, we are excited to offer a new opportunity for a Head of Business Development/Key Account Manager to help drive our food and water testing services. In this role, you will shape and advance our commercial strategy while ensuring a seamless and positive customer experience. You will support, mentor, and enhance the capabilities of our existing business development team, deliver exceptional service to key accounts, and play a pivotal role in our ongoing growth and success. ABOUT YOU We are seeking a Head of Business Development/Key Account Manager with deep expertise in food testing services. The ideal candidate will have a proven track record of managing both new and existing customers, building strong relationships at all levels of client organisations through in-person meetings and a variety of engagement activities. Required skills and experience: In-depth knowledge of food and water testing services and industry Commercially astute and a proven track record in Business Development activities with knowledge of market analysis, sales & marketing, major account planning & customer engagement, sales performance management, revenue and margin growth Proven ability to manage, direct and energise a team Being results oriented and driven to exceed objectives set for turnover, profitability and service promotion is essential Proven ability to establish strategic alliances with key decision makers internally and externally, combined with the ability to model this behaviour for direct reports Experience in presenting to senior stakeholders Strong communication skills Outgoing, energetic, and adept at building and maintaining relationships. Customer service focus, excellent teamwork skills ABOUT THE OPPORTUNITY The Head of Business Development/Key Account Manager will report to the Business Line Leader (Food UK) and lead the business development team, providing regular updates on new opportunities, key leads, and projected growth within our food and water testing services. Your role will focus on maximising commercial opportunities while also supporting our existing key accounts, ensuring their business needs are met, and long term partnerships are strengthened. Key activities: Lead, coach and develop a team of business development managers to achieve and exceed Build and maintain a strong sales pipeline through market research, networking, and prospecting Collaborate with internal teams (marketing, operations, technical) to tailor proposals and win together Negotiate pricing, contract terms, and close new business agreements Achieve or exceed monthly, quarterly, and annual sales targets Provide technical and business support to key accounts Maintain accurate records in our CRM Provide market insights, competitor analysis, and customer feedback to inform strategy Represent the company at trade shows, conferences, and networking events Point of contact for early careers colleagues, providing guidance and support throughout their journey WHAT WE OFFER Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace, and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world. Competitive salary/benefits Development and career opportunities around the Globe Working in a highly motivated team and dynamic working environment We are an Equal Opportunity Employer who do not discriminate against applicants. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex or national origin. Intertek operates a preferred supplier arrangement, and we do not accept unsolicited approaches from agencies.
We are currently looking for a Divisional Business Officer to join our Delivery function within the Digital and Technology group. This is a full-time opportunity, on a 12 month fixed term contract/internal move or temporary promotion basis. Client Details The role will be based in Leeds City Centre. Please be aware that this role can only be worked in the UK and not overseas. We are currently implementing a flexible, hybrid way of working, with a minimum of 4 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 8 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. Remote working is potentially available for some specific roles. Please discuss this with the recruiting manager before accepting an appointment. Description Who are we? The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The Digital and Technology Group (DTG) lies at the heart of the Agency and is responsible for delivering an optimised IT infrastructure and maximising the secure use of data to enable the rest of the organisation to deliver world class services. Its centre of excellence is also responsible for delivering a broad portfolio of change initiatives, both to transform the Agency's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DTG works in a holistic way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise out impact and ensure sustainability. What's the role? This role is responsible for a wide range of critical activities which support and enable the smooth and efficient running of the Digital and Technology Group, including supporting the effective management of recruitment and engagement of staff, coordinating a wide range of Division wide activities, such as Group events, resource management, staff communication, and supporting ad hoc projects across the Group. This is a critical role at the heart of a dynamic Division with an ambitious agenda. Key responsibilities: Resource management: supporting the division to ensure that it has the right people with the right skills at the right time to deliver its strategy and Corporate Delivery Plan objectives, by supporting DTG recruitment, and overseeing the maintenance of the Group's staff and onboarding and leavers activities. Communication and staff engagement: ensuring that DTG communicates and engages with its staff to make the division a great place to work and to support its ability to attract and retain high performing staff Business management: ensuring the smooth and efficient running of the Division, through supporting the Head of Strategic Business Operations, Chief Digital and Technology Officer and Senior Leadership Team. Supporting Operational colleagues in delivering services. Ensuring efficient and effective business support across a range of operational administrative tasks. Supporting delivery of a full range of business operation services to support the effective working of all staff. Information management: oversight of the Group's main SharePoint sites, ensuring information is current, relevant and accessible. Project Management and Delivery with the Head of Strategic Business Operations: supporting and leading ad hoc other projects to support the delivery of DTG's priorities. Supporting colleagues within the Divisional Business Office and providing cover when they are away from the office. Profile Who are we looking for? Our successful candidate will have: Track record of organisational and management skills and evidence of being able to work on multiple projects and activities simultaneously Proven ability to work with discretion and capability in own area Strong networking skills with evidence of building and maintaining relationships and leveraging them to deliver effective business outcomes Person Specification: Method of assessment: A=Application, I=Interview Behaviour Criteria: Communicating and influencing (I) Working together (I) Delivering at pace (I) Experience Criteria: Track record of organisational and management skills and evidence of being able to work on multiple projects and activities simultaneously (A, I) Proven ability to work with discretion and capability in own area (A, I) Strong networking skills with evidence of building and maintaining relationships and leveraging them to deliver effective business outcomes (A, I) Technical Criteria: Operational Leadership and Management (Practitioner).: Understanding the whole system, its complexity and interdepencies and how to maximise this understanding to lead the delivery of a quality service with a view on the future and vision (A) Adaptability to Change (Working).: Flexible in accepting and evolving to change. Learns and adapts quickly to new skills, including innovation and digitalisation of services to support improved outcomes (A) Strengths Criteria: Confident (I) Organiser (I) Catalyst (I) If you would like to find out more about this fantastic opportunity, find out more here . Job Offer The selection process: We use the Civil Service Success Profiles to assess our candidates, find out more here. Application, which will include a CV, which should demonstrate how you meet the Experience and Technical Success Profile criteria. Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. Closing date: 10.00am 5th of January Shortlisting date: from 12th of January Interview date: from 20th of January Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome. Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here. Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks. Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here. Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact. If you have any queries, please contact Careers at MHRA. In accordance with the Civil Service Commissioners' Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact Florentina Oyelami, Head of Talent Acquisition, . If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: (url removed) Civil Service Commission Room G/8 1 Horse Guards Road London SW1A 2HQ
Jan 15, 2026
Full time
We are currently looking for a Divisional Business Officer to join our Delivery function within the Digital and Technology group. This is a full-time opportunity, on a 12 month fixed term contract/internal move or temporary promotion basis. Client Details The role will be based in Leeds City Centre. Please be aware that this role can only be worked in the UK and not overseas. We are currently implementing a flexible, hybrid way of working, with a minimum of 4 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 8 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. Remote working is potentially available for some specific roles. Please discuss this with the recruiting manager before accepting an appointment. Description Who are we? The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The Digital and Technology Group (DTG) lies at the heart of the Agency and is responsible for delivering an optimised IT infrastructure and maximising the secure use of data to enable the rest of the organisation to deliver world class services. Its centre of excellence is also responsible for delivering a broad portfolio of change initiatives, both to transform the Agency's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DTG works in a holistic way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise out impact and ensure sustainability. What's the role? This role is responsible for a wide range of critical activities which support and enable the smooth and efficient running of the Digital and Technology Group, including supporting the effective management of recruitment and engagement of staff, coordinating a wide range of Division wide activities, such as Group events, resource management, staff communication, and supporting ad hoc projects across the Group. This is a critical role at the heart of a dynamic Division with an ambitious agenda. Key responsibilities: Resource management: supporting the division to ensure that it has the right people with the right skills at the right time to deliver its strategy and Corporate Delivery Plan objectives, by supporting DTG recruitment, and overseeing the maintenance of the Group's staff and onboarding and leavers activities. Communication and staff engagement: ensuring that DTG communicates and engages with its staff to make the division a great place to work and to support its ability to attract and retain high performing staff Business management: ensuring the smooth and efficient running of the Division, through supporting the Head of Strategic Business Operations, Chief Digital and Technology Officer and Senior Leadership Team. Supporting Operational colleagues in delivering services. Ensuring efficient and effective business support across a range of operational administrative tasks. Supporting delivery of a full range of business operation services to support the effective working of all staff. Information management: oversight of the Group's main SharePoint sites, ensuring information is current, relevant and accessible. Project Management and Delivery with the Head of Strategic Business Operations: supporting and leading ad hoc other projects to support the delivery of DTG's priorities. Supporting colleagues within the Divisional Business Office and providing cover when they are away from the office. Profile Who are we looking for? Our successful candidate will have: Track record of organisational and management skills and evidence of being able to work on multiple projects and activities simultaneously Proven ability to work with discretion and capability in own area Strong networking skills with evidence of building and maintaining relationships and leveraging them to deliver effective business outcomes Person Specification: Method of assessment: A=Application, I=Interview Behaviour Criteria: Communicating and influencing (I) Working together (I) Delivering at pace (I) Experience Criteria: Track record of organisational and management skills and evidence of being able to work on multiple projects and activities simultaneously (A, I) Proven ability to work with discretion and capability in own area (A, I) Strong networking skills with evidence of building and maintaining relationships and leveraging them to deliver effective business outcomes (A, I) Technical Criteria: Operational Leadership and Management (Practitioner).: Understanding the whole system, its complexity and interdepencies and how to maximise this understanding to lead the delivery of a quality service with a view on the future and vision (A) Adaptability to Change (Working).: Flexible in accepting and evolving to change. Learns and adapts quickly to new skills, including innovation and digitalisation of services to support improved outcomes (A) Strengths Criteria: Confident (I) Organiser (I) Catalyst (I) If you would like to find out more about this fantastic opportunity, find out more here . Job Offer The selection process: We use the Civil Service Success Profiles to assess our candidates, find out more here. Application, which will include a CV, which should demonstrate how you meet the Experience and Technical Success Profile criteria. Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. Closing date: 10.00am 5th of January Shortlisting date: from 12th of January Interview date: from 20th of January Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome. Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here. Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks. Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here. Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact. If you have any queries, please contact Careers at MHRA. In accordance with the Civil Service Commissioners' Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact Florentina Oyelami, Head of Talent Acquisition, . If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: (url removed) Civil Service Commission Room G/8 1 Horse Guards Road London SW1A 2HQ
Overview The Head of Airport Operations is a key senior operational management position within Swissport Western Europe reporting to the Regional Operations Director, deputising for the Station General Manager and will be responsible for Swissport Operations at station level. In this role you will be responsible for the day to day operational excellence of the station, and will be benchmarked against the Swissport Senior Leadership Competencies of Driving Transformation, Applying Commercial Acumen, Owning Business Opportunities, Coaching and Developing Others, Establishing Direction and Executing and getting Sustainable Results. You will hold full financial and operational responsibility for your station and ensure safe, profitable, high quality performance in accordance with customer expectations, corporate objectives, strategy and plans. You will be responsible for providing leadership and guidance to staff across a diverse (multi-site if applicable) workforce. Responsibilities The following responsibilities are associated with this job role: Safety Leader To implement, oversee and monitor all safety and security measures and KPI'S related to people, equipment, facilities and aircraft involved in the operation, driving a positive safety culture. To ensure that all people management practices, procedures and processes are implemented consistently across the station, To drive the achievement of the highest health, safety and security standards across all aspects of service delivery P&L Management Own and deliver against P&L targets with full financial responsibility for the station, delivering financial targets as agreed and analyse financial and operational performance and forecast data to identify trends and to determine progress toward targets. Proactively identify and capture improvement potential where possible, and carefully manage all overtime being allocated on a daily basis. Leadership and Stakeholder Management To lead, guide, evaluate, and develop a team with operational responsibilities to ensure that the organisation achieves its business objectives and complies with all relevant legislation and regulations. To develop and maintain effective business relationships with all key stakeholders (customer airlines' management, airport management, customs, various control authorities, immigration etc) to meet business targets Deliver and support people engagement. Ensure recognition and performance management is intrinsic at all levels. Quality Focus, Service Delivery and Operational Efficiency To monitor and track quality standards of the ground handling operation and ensure continuous improvements in workflows and services to maintain competences. To manage /co-ordinate operations all leadership teams to ensure required resources are available in order to deliver consistently high standards To ensure all corporate processes and KPI's are implemented across the business unit in order to deliver quality services consistently. To drive the achievement and continuous improvement of our customer and company safety and quality standards, ensuring that all working practices are fully compliant with these standards and that appropriate corrective actions are taken to ensure the requirements are consistently met or exceeded. Relationship Builder Successfully build relationships and trust within the business, with particular emphasis on the Station Manager peer group and Business unit Heads, plus relevant central support functions (eg, Finance, HR and QHSE) Manage external relationships, particularly with existing and prospective key customer stakeholders to drive high levels of operational performance. Drive a customer centric culture through your teams, creating an environment that focuses on understanding our customers' needs and their changing business priorities to continually seek to create value and become a true partner of choice. Qualifications ESSENTIAL SKILLS You will have the ability to accept and embrace change as a constant and unpredictable feature of your working environment. Can communicate clearly with customers and your people to help them understand SwissportUnited Kingdon & Irelanddirection. Be able to build positive and trusting relationships. Be open to different opinions and seek acollaborativeapproach. Embrace an ideas culture to enable teams to create an agile edge. Promote flexibility, adaptability and agility in order to enable contingency time. Demonstrate a sense of urgency and the desire to improve the delivery of services and a commitment to continuous improvement. Personal and professional integrity of the highest order Excellent organisational abilities, attention to detail, able to prioritise workloads and work effectively to deadlines in a fast-paced complex environment. Qualifications and Competencies Excellent working knowledge of business management principles and practices, financial concepts, and key drivers of profitability and operational performance delivery. Fluent spoken and written English. Swissport and its employees have a strict duty under the Equality Act 2010, not to be discriminatory in their treatment of colleagues and customers, on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Jan 15, 2026
Full time
Overview The Head of Airport Operations is a key senior operational management position within Swissport Western Europe reporting to the Regional Operations Director, deputising for the Station General Manager and will be responsible for Swissport Operations at station level. In this role you will be responsible for the day to day operational excellence of the station, and will be benchmarked against the Swissport Senior Leadership Competencies of Driving Transformation, Applying Commercial Acumen, Owning Business Opportunities, Coaching and Developing Others, Establishing Direction and Executing and getting Sustainable Results. You will hold full financial and operational responsibility for your station and ensure safe, profitable, high quality performance in accordance with customer expectations, corporate objectives, strategy and plans. You will be responsible for providing leadership and guidance to staff across a diverse (multi-site if applicable) workforce. Responsibilities The following responsibilities are associated with this job role: Safety Leader To implement, oversee and monitor all safety and security measures and KPI'S related to people, equipment, facilities and aircraft involved in the operation, driving a positive safety culture. To ensure that all people management practices, procedures and processes are implemented consistently across the station, To drive the achievement of the highest health, safety and security standards across all aspects of service delivery P&L Management Own and deliver against P&L targets with full financial responsibility for the station, delivering financial targets as agreed and analyse financial and operational performance and forecast data to identify trends and to determine progress toward targets. Proactively identify and capture improvement potential where possible, and carefully manage all overtime being allocated on a daily basis. Leadership and Stakeholder Management To lead, guide, evaluate, and develop a team with operational responsibilities to ensure that the organisation achieves its business objectives and complies with all relevant legislation and regulations. To develop and maintain effective business relationships with all key stakeholders (customer airlines' management, airport management, customs, various control authorities, immigration etc) to meet business targets Deliver and support people engagement. Ensure recognition and performance management is intrinsic at all levels. Quality Focus, Service Delivery and Operational Efficiency To monitor and track quality standards of the ground handling operation and ensure continuous improvements in workflows and services to maintain competences. To manage /co-ordinate operations all leadership teams to ensure required resources are available in order to deliver consistently high standards To ensure all corporate processes and KPI's are implemented across the business unit in order to deliver quality services consistently. To drive the achievement and continuous improvement of our customer and company safety and quality standards, ensuring that all working practices are fully compliant with these standards and that appropriate corrective actions are taken to ensure the requirements are consistently met or exceeded. Relationship Builder Successfully build relationships and trust within the business, with particular emphasis on the Station Manager peer group and Business unit Heads, plus relevant central support functions (eg, Finance, HR and QHSE) Manage external relationships, particularly with existing and prospective key customer stakeholders to drive high levels of operational performance. Drive a customer centric culture through your teams, creating an environment that focuses on understanding our customers' needs and their changing business priorities to continually seek to create value and become a true partner of choice. Qualifications ESSENTIAL SKILLS You will have the ability to accept and embrace change as a constant and unpredictable feature of your working environment. Can communicate clearly with customers and your people to help them understand SwissportUnited Kingdon & Irelanddirection. Be able to build positive and trusting relationships. Be open to different opinions and seek acollaborativeapproach. Embrace an ideas culture to enable teams to create an agile edge. Promote flexibility, adaptability and agility in order to enable contingency time. Demonstrate a sense of urgency and the desire to improve the delivery of services and a commitment to continuous improvement. Personal and professional integrity of the highest order Excellent organisational abilities, attention to detail, able to prioritise workloads and work effectively to deadlines in a fast-paced complex environment. Qualifications and Competencies Excellent working knowledge of business management principles and practices, financial concepts, and key drivers of profitability and operational performance delivery. Fluent spoken and written English. Swissport and its employees have a strict duty under the Equality Act 2010, not to be discriminatory in their treatment of colleagues and customers, on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Commercial Director Location: East Midlands Reports to: Managing Director Hours: Full time, Permanent About the Role: At Allison Homes, we are an award-winning private housebuilder with a clear ambition to redefine quality, value and sustainability in the communities we create across the Central and East of England, the Midlands and the South West. Our growth is driven by a relentless focus on excellence, long-term thinking and doing the right thing for our customers, partners and people. Our purpose is bold: to deliver aspirational, well-designed homes that remain accessible without compromise. We believe our people are the catalyst for success, and we are proud to foster a culture that champions Trust, Teamwork, Kindness, Passion and Performance , empowering individuals to lead, challenge and make a lasting impact. To support the next phase of our East Midlands expansion, we are introducing a new Commercial Director role - a pivotal leadership position created to elevate commercial capability and drive regional performance. This role offers a rare opportunity to shape and embed a best-in-class commercial function, with full accountability for commercial strategy, governance, and risk across a growing and increasingly complex development portfolio. Based in the East Midlands, the Commercial Director will be a key architect of the region s future success. Working as part of the regional leadership team, you will partner closely with the Managing Director and senior leaders across Land, Technical, Construction, Sales and Finance to transform commercial outcomes, strengthen supply chain resilience, and unlock sustainable, profitable growth from land acquisition through to final account. Key Responsibilities: Strategic Leadership & Governance Provide strategic commercial leadership across the East Midlands region, aligned with Group objectives. Act as a key member of the regional senior leadership team, contributing to business planning and decision-making. Establish and maintain robust commercial governance, controls, and reporting frameworks. Promote a strong commercial culture focused on accountability, transparency, and value creation. Team Leadership & Development Lead, mentor, and develop the regional commercial function, including Commercial Manager, Quantity Surveyors, Estimator and Buyers. Set clear objectives, KPIs, and performance expectations, conducting regular appraisals and succession planning. Ensure resourcing levels and capability align with current and future business needs. Champion continuous improvement and professional development across the team. Cost Management & Financial Performance Take full commercial ownership of regional development budgets from land appraisal through to final account. Lead commercial input into land bids, ensuring robust cost plans, risk assessments, and value optimisation. Oversee monthly cost forecasting, cash flow management, CVRs and financial reporting. Ensure accurate, timely commercial information is provided to the Board and senior stakeholders. Procurement & Supply Chain Strategy Set and implement the regional procurement and supply chain strategy in line with Group frameworks. Build and maintain strong strategic relationships with key subcontractors, suppliers and consultants. Oversee tendering, negotiation, and appointment of supply chain partners to ensure best value, quality, and compliance. Monitor supply chain performance and drive continuous improvement and value engineering. Contract Management & Risk Ensure all commercial and contractual arrangements are robust, compliant, and effectively managed. Provide leadership on the management of contractual risks, disputes, claims, and final account negotiations. Identify, assess, and mitigate commercial and financial risks across the development lifecycle. Cross-Functional Collaboration Work closely with Land teams to influence site acquisition strategy and ensure commercial viability. Collaborate with Technical and Design teams to optimise designs through value engineering. Support Construction teams with timely procurement strategies and programme alignment. Partner with Finance to ensure alignment between commercial reporting and financial controls. Essential Skills and Experience: Proven experience in a senior commercial leadership role (Commercial Director / Head of Commercial / Senior Commercial Manager) within residential housebuilding. Strong track record of delivering profitable growth in a regional housebuilding business. Extensive knowledge of residential construction methods, procurement routes, and supply chains. Expert understanding of cost planning, budgeting, contract administration, and commercial risk management. Demonstrable experience leading and developing large, high-performing commercial teams. Qualifications: Degree or equivalent in Quantity Surveying, Construction Management, or related discipline. Professional membership of RICS or CIOB preferred. Full UK driving licence. Personal Attributes: Strategic thinker with strong commercial acumen and a results-driven mindset. Confident, credible leader with the ability to influence at senior and Board level. Excellent negotiator with a pragmatic and solutions-focused approach. Highly organised, resilient, and able to manage complexity in a fast-paced environment. A role model for our company values of Trust, Teamwork, Kindness, Passion and Performance. This list is not exhaustive. To Apply If you feel you are a suitable candidate and would like to work for Allison Homes Group, please do not hesitate to apply.
Jan 15, 2026
Full time
Commercial Director Location: East Midlands Reports to: Managing Director Hours: Full time, Permanent About the Role: At Allison Homes, we are an award-winning private housebuilder with a clear ambition to redefine quality, value and sustainability in the communities we create across the Central and East of England, the Midlands and the South West. Our growth is driven by a relentless focus on excellence, long-term thinking and doing the right thing for our customers, partners and people. Our purpose is bold: to deliver aspirational, well-designed homes that remain accessible without compromise. We believe our people are the catalyst for success, and we are proud to foster a culture that champions Trust, Teamwork, Kindness, Passion and Performance , empowering individuals to lead, challenge and make a lasting impact. To support the next phase of our East Midlands expansion, we are introducing a new Commercial Director role - a pivotal leadership position created to elevate commercial capability and drive regional performance. This role offers a rare opportunity to shape and embed a best-in-class commercial function, with full accountability for commercial strategy, governance, and risk across a growing and increasingly complex development portfolio. Based in the East Midlands, the Commercial Director will be a key architect of the region s future success. Working as part of the regional leadership team, you will partner closely with the Managing Director and senior leaders across Land, Technical, Construction, Sales and Finance to transform commercial outcomes, strengthen supply chain resilience, and unlock sustainable, profitable growth from land acquisition through to final account. Key Responsibilities: Strategic Leadership & Governance Provide strategic commercial leadership across the East Midlands region, aligned with Group objectives. Act as a key member of the regional senior leadership team, contributing to business planning and decision-making. Establish and maintain robust commercial governance, controls, and reporting frameworks. Promote a strong commercial culture focused on accountability, transparency, and value creation. Team Leadership & Development Lead, mentor, and develop the regional commercial function, including Commercial Manager, Quantity Surveyors, Estimator and Buyers. Set clear objectives, KPIs, and performance expectations, conducting regular appraisals and succession planning. Ensure resourcing levels and capability align with current and future business needs. Champion continuous improvement and professional development across the team. Cost Management & Financial Performance Take full commercial ownership of regional development budgets from land appraisal through to final account. Lead commercial input into land bids, ensuring robust cost plans, risk assessments, and value optimisation. Oversee monthly cost forecasting, cash flow management, CVRs and financial reporting. Ensure accurate, timely commercial information is provided to the Board and senior stakeholders. Procurement & Supply Chain Strategy Set and implement the regional procurement and supply chain strategy in line with Group frameworks. Build and maintain strong strategic relationships with key subcontractors, suppliers and consultants. Oversee tendering, negotiation, and appointment of supply chain partners to ensure best value, quality, and compliance. Monitor supply chain performance and drive continuous improvement and value engineering. Contract Management & Risk Ensure all commercial and contractual arrangements are robust, compliant, and effectively managed. Provide leadership on the management of contractual risks, disputes, claims, and final account negotiations. Identify, assess, and mitigate commercial and financial risks across the development lifecycle. Cross-Functional Collaboration Work closely with Land teams to influence site acquisition strategy and ensure commercial viability. Collaborate with Technical and Design teams to optimise designs through value engineering. Support Construction teams with timely procurement strategies and programme alignment. Partner with Finance to ensure alignment between commercial reporting and financial controls. Essential Skills and Experience: Proven experience in a senior commercial leadership role (Commercial Director / Head of Commercial / Senior Commercial Manager) within residential housebuilding. Strong track record of delivering profitable growth in a regional housebuilding business. Extensive knowledge of residential construction methods, procurement routes, and supply chains. Expert understanding of cost planning, budgeting, contract administration, and commercial risk management. Demonstrable experience leading and developing large, high-performing commercial teams. Qualifications: Degree or equivalent in Quantity Surveying, Construction Management, or related discipline. Professional membership of RICS or CIOB preferred. Full UK driving licence. Personal Attributes: Strategic thinker with strong commercial acumen and a results-driven mindset. Confident, credible leader with the ability to influence at senior and Board level. Excellent negotiator with a pragmatic and solutions-focused approach. Highly organised, resilient, and able to manage complexity in a fast-paced environment. A role model for our company values of Trust, Teamwork, Kindness, Passion and Performance. This list is not exhaustive. To Apply If you feel you are a suitable candidate and would like to work for Allison Homes Group, please do not hesitate to apply.
Operations Manager - Stream Leeds - Site based Full Time Immediate Start Since its launch mid 2025 Stream has become a fast growing division of SM UK, today it delivers its single sign on platform solution to major fleet operators across the country. Every second counts when it comes to road safety and incident management. At Stream, our mission is to empower fleet operators with the real-time insights and AI tools they need to protect their drivers and their bottom line. We're seeking a high-calibre Operations Manager to join our team in Leeds. This role requires a true leader with energy, character and passion. Since launching Stream we have developed a like minded highly driven team and we have secured contracts with some of the UKs largest fleet operators tired of shoddy customer service and unpredictable support from other providers. As an engineering company we brought Stream to life to provide a solution that is at the forefront of SaaS in the world of Fleet telematics and video safety. 2026 is set to be a record year and this role will bring a huge array of opportunity to make a difference, achieve success, and lead a high performing team. This role requires a dynamic, energetic, and visionary leader to head our Stream division. It will take a high-impact individual who can drive growth, inspire a team, and shape the strategic direction of one of the most important parts of our business. The ideal candidate will combine strong leadership skills with commercial acumen, technical understanding, and a passion for innovation in fleet technology. Key Responsibilities Leadership & Strategy Lead the Stream department with energy, clarity, and purpose, setting a strong vision for growth and excellence. Develop and implement the strategic plan for Stream's product, service, and operational performance. Foster a high-performing culture that prioritises innovation, customer focus, collaboration, and accountability. Commercial & Operational Management Own departmental P&L, budgeting, resource planning, and reporting. Drive adoption, upsell, and retention of Stream telematics across new and existing customer bases. Oversee delivery, support, and ongoing service performance to ensure exceptional customer experience. Team Development Recruit, mentor, and inspire a growing team of specialists across technical, operational, and support functions. Set clear objectives and KPIs, ensuring the team is empowered to succeed. Encourage continuous improvement, skills development, and cross-department collaboration. Product & Innovation Work closely with suppliers, internal stakeholders, and customers to shape product development and new features. Identify market trends, competitor activity, and opportunities for Stream to stay ahead of the curve. Champion a culture of curiosity, improvement, and forward-thinking technology adoption. Stakeholder Management Act as the central contact for Stream across sales, operations, engineering, and senior leadership. Represent the Stream division internally and externally, presenting with confidence and energy. Build strong relationships with customers and partners to strengthen Stream's market position. Skills & Experience Proven experience in leadership roles, ideally within telematics, fleet technology, SaaS, or related technical sectors. Strong commercial awareness with experience managing budgets, KPIs, and strategic planning. Exceptional communication, presentation, and stakeholder-management skills. Naturally energetic, driven, and positive, with a strong ability to motivate and inspire others. Ability to think strategically while staying hands-on and operational when needed. Problem-solver with a continuous-improvement mindset and a passion for customer success. Personal Attributes Dynamic and charismatic leader Highly organised and proactive Strong sense of ownership and accountability Innovative thinker with a growth mindset Confident decision-maker with resilience and adaptability Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Jan 14, 2026
Full time
Operations Manager - Stream Leeds - Site based Full Time Immediate Start Since its launch mid 2025 Stream has become a fast growing division of SM UK, today it delivers its single sign on platform solution to major fleet operators across the country. Every second counts when it comes to road safety and incident management. At Stream, our mission is to empower fleet operators with the real-time insights and AI tools they need to protect their drivers and their bottom line. We're seeking a high-calibre Operations Manager to join our team in Leeds. This role requires a true leader with energy, character and passion. Since launching Stream we have developed a like minded highly driven team and we have secured contracts with some of the UKs largest fleet operators tired of shoddy customer service and unpredictable support from other providers. As an engineering company we brought Stream to life to provide a solution that is at the forefront of SaaS in the world of Fleet telematics and video safety. 2026 is set to be a record year and this role will bring a huge array of opportunity to make a difference, achieve success, and lead a high performing team. This role requires a dynamic, energetic, and visionary leader to head our Stream division. It will take a high-impact individual who can drive growth, inspire a team, and shape the strategic direction of one of the most important parts of our business. The ideal candidate will combine strong leadership skills with commercial acumen, technical understanding, and a passion for innovation in fleet technology. Key Responsibilities Leadership & Strategy Lead the Stream department with energy, clarity, and purpose, setting a strong vision for growth and excellence. Develop and implement the strategic plan for Stream's product, service, and operational performance. Foster a high-performing culture that prioritises innovation, customer focus, collaboration, and accountability. Commercial & Operational Management Own departmental P&L, budgeting, resource planning, and reporting. Drive adoption, upsell, and retention of Stream telematics across new and existing customer bases. Oversee delivery, support, and ongoing service performance to ensure exceptional customer experience. Team Development Recruit, mentor, and inspire a growing team of specialists across technical, operational, and support functions. Set clear objectives and KPIs, ensuring the team is empowered to succeed. Encourage continuous improvement, skills development, and cross-department collaboration. Product & Innovation Work closely with suppliers, internal stakeholders, and customers to shape product development and new features. Identify market trends, competitor activity, and opportunities for Stream to stay ahead of the curve. Champion a culture of curiosity, improvement, and forward-thinking technology adoption. Stakeholder Management Act as the central contact for Stream across sales, operations, engineering, and senior leadership. Represent the Stream division internally and externally, presenting with confidence and energy. Build strong relationships with customers and partners to strengthen Stream's market position. Skills & Experience Proven experience in leadership roles, ideally within telematics, fleet technology, SaaS, or related technical sectors. Strong commercial awareness with experience managing budgets, KPIs, and strategic planning. Exceptional communication, presentation, and stakeholder-management skills. Naturally energetic, driven, and positive, with a strong ability to motivate and inspire others. Ability to think strategically while staying hands-on and operational when needed. Problem-solver with a continuous-improvement mindset and a passion for customer success. Personal Attributes Dynamic and charismatic leader Highly organised and proactive Strong sense of ownership and accountability Innovative thinker with a growth mindset Confident decision-maker with resilience and adaptability Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Description Starling Bank is the UK's first and leading digital bank on a mission to fix banking with more than 3,000 people in our UK offices and 4 MILLION customers in the UK! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. Now we present Engine by Starling. Engine by Starling is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and over a year ago we split out as a separate business. We are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. At Engine by Starling, our technologists are at our very heart and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our London office, so that we're able to interact and collaborate in person. About the Role We are seeking an enthusiastic and highly organised Project Manager to join the core team managing the governance and enablement projects for Engine by Starling, our global technology arm. This is a brilliant opportunity for a candidate with 1-3 years of project coordination or project management experience who is eager to build a career in technology governance, international compliance, and security delivery for a rapidly expanding fintech. Formal certifications are a bonus, but not required-we prioritise dedication, a willingness to learn, and an obsession with organisation. What You'll Do: Key Responsibilities Technology Certification Lifecycle: Provide essential support for the maintenance and expansion of key organisational technology certifications (e.g., SOC 2, ISO 27001). Own the process of tracking documentation, organising evidence, and scheduling vendor/auditor review meetings across multiple workstreams. Serve as a critical coordination point for internal technology teams (DevOps, Engineering) and assist in communications with external auditors and certification bodies. Global Mobility & Expansion: Act as the primary project coordinator for initiatives enabling Starling's technology (Engine) to launch in new international markets. Support the technical and compliance requirements for global mobility projects, ensuring seamless movement of technology infrastructure and key personnel across jurisdictions. Facilitate workshops and requirements gathering sessions focused on international regulatory alignment, working closely with local counsel, legal, and compliance teams. Develop, maintain, and report on basic project documentation, including timelines, dependencies, and risk logs related to cross-border technology deployment. Project Coordination & Support: Assist in the execution of multiple, concurrent projects, including internal governance and information security initiatives within the Engine technology division. Ensure all project documentation is properly organised, version-controlled, and stored appropriately for audit readiness. Support internal reporting and assurance activities, including preparing metrics, audit response documentation, and presentations for senior stakeholders. Requirements What You'll Bring: Qualifications & Skills Experience: 1-3 years of professional experience in a project coordination, project assistant, or junior project management role, preferably within a corporate or high-growth technology environment. Organisation: Exceptional organisational skills, meticulous attention to detail, and a structured approach to managing multiple competing, critical priorities. Communication: Strong written and verbal communication skills; comfortable scheduling, documenting, and confidently following up with various technical and non-technical stakeholders. Governance & Assurance Acumen: Exposure to or understanding of technology governance processes and a basic appreciation for the demands of achieving and maintaining corporate certifications (e.g., ISO, SOC). Project Delivery Exposure: Proven ability to assist in the execution of complex projects and track progress reliably against a set plan. Desired Attributes Global Mindset: Highly motivated to learn about international technology regulations, cross-jurisdictional compliance, and various market entry frameworks. Proactive: Takes immediate initiative to follow up on open items, preempts logistical needs, and owns the resolution of roadblocks without prompting. Team Player: Excellent interpersonal skills and the ability to collaborate effectively across diverse teams in Engineering, Compliance, Legal, and Risk. Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First interview: 45 minutes with two of the team Second Interview: 1 hour with two of the team Final Interview: 45 minutes with two execs Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jan 14, 2026
Full time
Description Starling Bank is the UK's first and leading digital bank on a mission to fix banking with more than 3,000 people in our UK offices and 4 MILLION customers in the UK! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. Now we present Engine by Starling. Engine by Starling is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and over a year ago we split out as a separate business. We are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. At Engine by Starling, our technologists are at our very heart and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our London office, so that we're able to interact and collaborate in person. About the Role We are seeking an enthusiastic and highly organised Project Manager to join the core team managing the governance and enablement projects for Engine by Starling, our global technology arm. This is a brilliant opportunity for a candidate with 1-3 years of project coordination or project management experience who is eager to build a career in technology governance, international compliance, and security delivery for a rapidly expanding fintech. Formal certifications are a bonus, but not required-we prioritise dedication, a willingness to learn, and an obsession with organisation. What You'll Do: Key Responsibilities Technology Certification Lifecycle: Provide essential support for the maintenance and expansion of key organisational technology certifications (e.g., SOC 2, ISO 27001). Own the process of tracking documentation, organising evidence, and scheduling vendor/auditor review meetings across multiple workstreams. Serve as a critical coordination point for internal technology teams (DevOps, Engineering) and assist in communications with external auditors and certification bodies. Global Mobility & Expansion: Act as the primary project coordinator for initiatives enabling Starling's technology (Engine) to launch in new international markets. Support the technical and compliance requirements for global mobility projects, ensuring seamless movement of technology infrastructure and key personnel across jurisdictions. Facilitate workshops and requirements gathering sessions focused on international regulatory alignment, working closely with local counsel, legal, and compliance teams. Develop, maintain, and report on basic project documentation, including timelines, dependencies, and risk logs related to cross-border technology deployment. Project Coordination & Support: Assist in the execution of multiple, concurrent projects, including internal governance and information security initiatives within the Engine technology division. Ensure all project documentation is properly organised, version-controlled, and stored appropriately for audit readiness. Support internal reporting and assurance activities, including preparing metrics, audit response documentation, and presentations for senior stakeholders. Requirements What You'll Bring: Qualifications & Skills Experience: 1-3 years of professional experience in a project coordination, project assistant, or junior project management role, preferably within a corporate or high-growth technology environment. Organisation: Exceptional organisational skills, meticulous attention to detail, and a structured approach to managing multiple competing, critical priorities. Communication: Strong written and verbal communication skills; comfortable scheduling, documenting, and confidently following up with various technical and non-technical stakeholders. Governance & Assurance Acumen: Exposure to or understanding of technology governance processes and a basic appreciation for the demands of achieving and maintaining corporate certifications (e.g., ISO, SOC). Project Delivery Exposure: Proven ability to assist in the execution of complex projects and track progress reliably against a set plan. Desired Attributes Global Mindset: Highly motivated to learn about international technology regulations, cross-jurisdictional compliance, and various market entry frameworks. Proactive: Takes immediate initiative to follow up on open items, preempts logistical needs, and owns the resolution of roadblocks without prompting. Team Player: Excellent interpersonal skills and the ability to collaborate effectively across diverse teams in Engineering, Compliance, Legal, and Risk. Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First interview: 45 minutes with two of the team Second Interview: 1 hour with two of the team Final Interview: 45 minutes with two execs Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Senior Facilities Manager page is loaded Senior Facilities Managerremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ478985 JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Facilities Manager Location: London Role Purpose The Senior Facilities Manager will oversee day-to-day activity at our client's London offices and support the Regional Facilities Manager in ensuring JLL IFM contract delivery is achieved. The Senior Facilities Manager is responsible for assisting in all aspects of client satisfaction, contract delivery, management of all hard and soft services, financial management and leading the JLL team where applicable.# What this job involves Promoting high level of satisfaction among client users by promptly responding to their service requirements. Demonstrates leadership, gives direction and mentors the JLL team on site to promote engagement and excellency in customer service and delivery. Responsible locally for all building services, EHS and Quality Compliance. Ensures compliance with JLL and client best practice, policies and procedures including statutory compliance, Quality and EHS compliance. Acts as go-to person in relation to all facilities/project/crisis management activities on site ensuring timely solutions and identification and removal of potential roadblocks. Develops a close working relationship with Client Key Stakeholders, Landlord, Managing Agents, and all of the FM vendors to ensure that they fully understand the Client culture and become partners in delivering a high-quality service. First point of contact relating to all building issues including out of hours escalations. Monitor PPM schedules, O&M's, warranties, Task System, Asset & Life Cycle Registers. Responsible for Health & Safety during events, including contractor supervision, reviewing of H&S documentation, and working closely with the Health & Safety Manager. Manages the key vendor relationships to ensure the delivery of services are aligned to the statement of work and ensures compliance with key deliverables. Monitors and ensures office housekeeping and cleanliness is delivered to highest standards and that JLL post room functions are delivered in a timely efficient and customer orientated fashion in alignment with local requirements. Proactively manages spend and budget locally in line with JLL policies and procedures including the processing of PO's, invoices, budgets as required. Ensures the whole FM delivery team works with a constant focus on delivering exceptional client and customer experience. Engages in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices at the IFM platform level including new tools, process re-engineering and other ideas that provide service delivery efficiencies. Drive LSEG specific initiatives such technology rollouts, benchmarking, best practices etc. Support account initiatives such as user experience programmes, JLL system rollouts, regional training programmes/workshops and others as appropriate, through driving implementation and consistency across your portfolio. Hire, attract and retain a team of top talented employees and to ensure company standards are met. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Jan 14, 2026
Full time
Senior Facilities Manager page is loaded Senior Facilities Managerremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ478985 JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Facilities Manager Location: London Role Purpose The Senior Facilities Manager will oversee day-to-day activity at our client's London offices and support the Regional Facilities Manager in ensuring JLL IFM contract delivery is achieved. The Senior Facilities Manager is responsible for assisting in all aspects of client satisfaction, contract delivery, management of all hard and soft services, financial management and leading the JLL team where applicable.# What this job involves Promoting high level of satisfaction among client users by promptly responding to their service requirements. Demonstrates leadership, gives direction and mentors the JLL team on site to promote engagement and excellency in customer service and delivery. Responsible locally for all building services, EHS and Quality Compliance. Ensures compliance with JLL and client best practice, policies and procedures including statutory compliance, Quality and EHS compliance. Acts as go-to person in relation to all facilities/project/crisis management activities on site ensuring timely solutions and identification and removal of potential roadblocks. Develops a close working relationship with Client Key Stakeholders, Landlord, Managing Agents, and all of the FM vendors to ensure that they fully understand the Client culture and become partners in delivering a high-quality service. First point of contact relating to all building issues including out of hours escalations. Monitor PPM schedules, O&M's, warranties, Task System, Asset & Life Cycle Registers. Responsible for Health & Safety during events, including contractor supervision, reviewing of H&S documentation, and working closely with the Health & Safety Manager. Manages the key vendor relationships to ensure the delivery of services are aligned to the statement of work and ensures compliance with key deliverables. Monitors and ensures office housekeeping and cleanliness is delivered to highest standards and that JLL post room functions are delivered in a timely efficient and customer orientated fashion in alignment with local requirements. Proactively manages spend and budget locally in line with JLL policies and procedures including the processing of PO's, invoices, budgets as required. Ensures the whole FM delivery team works with a constant focus on delivering exceptional client and customer experience. Engages in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices at the IFM platform level including new tools, process re-engineering and other ideas that provide service delivery efficiencies. Drive LSEG specific initiatives such technology rollouts, benchmarking, best practices etc. Support account initiatives such as user experience programmes, JLL system rollouts, regional training programmes/workshops and others as appropriate, through driving implementation and consistency across your portfolio. Hire, attract and retain a team of top talented employees and to ensure company standards are met. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Position Summary The role leads the Corporate tax and VAT team, within the Tax and Financial Control team. Providing cover for the maternity leave of the incumbent manager, you will be part of a supportive and collaborative team working to ensure that the Samsung Electronics business continues to be a compliant and responsible tax payer. Role and Responsibilities Your key responsibilities The role, reporting to the Head of Tax and Financial Control is responsible for delivery of Direct and Indirect taxes: Manage the corporation tax compliance cycle for the UK company and Irish branch, including review of UK RDEC claims Prepare tax provisions and disclosures as required for monthly, quarterly and annual group and local reporting Maintain local transfer pricing documentation Ensure compliance with internal controls as required on a monthly / quarterly basis Oversea the completion and submission of VAT returns for UK and Ireland Monitor and advise on business developments and opportunities to ensure the tax obligations of the business are managed, risks identified / mitigated and that appropriate CT and VAT accounting arrangements are in place Be the key contact for HMRC Customer Compliance Manager What we need for this role To be successful, you will possess the following skills and attributes: ACA/ACCA with either CTA or significant tax experience Working understanding of IFRS and how they interact with tax accounting Experience of team / people management and an ability to lead and inspire a hard-working team Ability to build relationships across the business to support teams with a variety of business issuesTo succeed in this role, the ideal candidate will need to quickly develop strong relationships with key stakeholders, rapidly analyse tax projects, and efficiently learn and adapt to existing processes. Success in the role will be measured by the ability to seamlessly integrate into the team, deliver accurate and timely tax analysis, and maintain continuity in tax operations during the maternity cover period. Daily and weekly activities will include reviewing tax filings, collaborating with finance teams, and ensuring compliance with tax regulations.Success will be defined as having managed the CT and VAT obligations of SEUK, and identifying opportunities/implementing changes in order to reduce tax risk across SEUK over the duration of the assignment.Key behaviours for success include proactive problem-solving, attention to detail, effective communication, and the ability to work independently while aligning with broader team objectives. Skills and Qualifications Benefits of working at Samsung include Partner Colleague Hybrid working - 3 days in the office and 2 days at home per week Bonus scheme linked to individual, team and company performance Car allowance Pension contribution Three volunteering days each year Holiday - 25 days plus bank holidays and an additional day off for your birthday Access to discounts on a wide range of Samsung products Access to a discount shopping portal Partner Colleagues are not eligible for Samsung Enhanced Paid Sick Leave but may be eligible for statutory payments from their payroll agency Up to 20 (pro-rata) Partner Absence days per calendar year to be used in times of need A note on equal opportunities We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: . You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click :
Jan 14, 2026
Full time
Position Summary The role leads the Corporate tax and VAT team, within the Tax and Financial Control team. Providing cover for the maternity leave of the incumbent manager, you will be part of a supportive and collaborative team working to ensure that the Samsung Electronics business continues to be a compliant and responsible tax payer. Role and Responsibilities Your key responsibilities The role, reporting to the Head of Tax and Financial Control is responsible for delivery of Direct and Indirect taxes: Manage the corporation tax compliance cycle for the UK company and Irish branch, including review of UK RDEC claims Prepare tax provisions and disclosures as required for monthly, quarterly and annual group and local reporting Maintain local transfer pricing documentation Ensure compliance with internal controls as required on a monthly / quarterly basis Oversea the completion and submission of VAT returns for UK and Ireland Monitor and advise on business developments and opportunities to ensure the tax obligations of the business are managed, risks identified / mitigated and that appropriate CT and VAT accounting arrangements are in place Be the key contact for HMRC Customer Compliance Manager What we need for this role To be successful, you will possess the following skills and attributes: ACA/ACCA with either CTA or significant tax experience Working understanding of IFRS and how they interact with tax accounting Experience of team / people management and an ability to lead and inspire a hard-working team Ability to build relationships across the business to support teams with a variety of business issuesTo succeed in this role, the ideal candidate will need to quickly develop strong relationships with key stakeholders, rapidly analyse tax projects, and efficiently learn and adapt to existing processes. Success in the role will be measured by the ability to seamlessly integrate into the team, deliver accurate and timely tax analysis, and maintain continuity in tax operations during the maternity cover period. Daily and weekly activities will include reviewing tax filings, collaborating with finance teams, and ensuring compliance with tax regulations.Success will be defined as having managed the CT and VAT obligations of SEUK, and identifying opportunities/implementing changes in order to reduce tax risk across SEUK over the duration of the assignment.Key behaviours for success include proactive problem-solving, attention to detail, effective communication, and the ability to work independently while aligning with broader team objectives. Skills and Qualifications Benefits of working at Samsung include Partner Colleague Hybrid working - 3 days in the office and 2 days at home per week Bonus scheme linked to individual, team and company performance Car allowance Pension contribution Three volunteering days each year Holiday - 25 days plus bank holidays and an additional day off for your birthday Access to discounts on a wide range of Samsung products Access to a discount shopping portal Partner Colleagues are not eligible for Samsung Enhanced Paid Sick Leave but may be eligible for statutory payments from their payroll agency Up to 20 (pro-rata) Partner Absence days per calendar year to be used in times of need A note on equal opportunities We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: . You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click :
Wholesale Channel Controller (known internally as Route-to-Market Controller) Slough (Head Office) We operate a dynamic working model built on trust, choice and balance. Colleagues typically connect in person a few days per week, as we know the best ideas and relationships grow when we collaborate side by side. We also offer Dynamic Friday Hours, giving colleagues the opportunity to flex their time and finish early on a Friday, where the role allows. Join our snack-loving team We're looking for a Wholesale Channel Controller to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As Wholesale Controller, you'll lead a talented team of nine account managers and business development managers, plus a dynamic 3rd Party Field Sales team. You'll work closely with Shopper Marketing, Category Management, Finance and Supply teams to deliver sustainable growth in the Wholesale Channel. This is a senior leadership role where you'll champion strategic initiatives, strengthen trade partnerships and ensure KP Snacks continues to be recognised as best in class by the industry Advantage Group Survey. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: £7,500 annual car cash allowance. Annual bonus scheme (target 10% of salary), with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Lead and inspire a team of nine account managers and business development managers , setting clear objectives, coaching for success and creating a culture of accountability and high performance Manage and optimise the 3rd Party Field Sales team , ensuring strong execution of promotional plans, compliance with KP Snacks standards and effective coverage across the Wholesale Channel Develop and deliver the Wholesale Channel strategy , aligning with KP Snacks' commercial priorities and identifying opportunities for growth through data-driven insights and market trends Build and maintain senior-level relationships with key wholesale partners , negotiating terms, joint business plans and promotional agreements to deliver mutual value and long-term partnerships Own the P&L for the Wholesale Channel , monitoring performance, managing budgets and delivering sustainable, profitable sales growth while balancing investment and return Collaborate with cross-functional teams , including Shopper Marketing, Category Management, Finance and Supply Chain, to ensure best-in-class execution and support for customers Champion continuous improvement , identifying process efficiencies, leveraging technology and driving innovation in how we engage with wholesale customers Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Proven experience in front-line FMCG sales , ideally within an Impulse Category, with a proven track record of delivering results. Typically gained over several years in senior commercial roles. Strong network across the UK Wholesale Channel , with established senior-level contacts and the ability to influence at all levels Proven leadership experience , including coaching, developing and motivating teams to achieve ambitious targets Commercial acumen and negotiation expertise , with experience in creating joint business plans and delivering profitable growth P&L management skills , with the ability to balance investment and return while driving sustainable performance High levels of pace, agility and ambition , with a proactive approach to problem-solving and a desire to build long-term partnerships
Jan 14, 2026
Full time
Wholesale Channel Controller (known internally as Route-to-Market Controller) Slough (Head Office) We operate a dynamic working model built on trust, choice and balance. Colleagues typically connect in person a few days per week, as we know the best ideas and relationships grow when we collaborate side by side. We also offer Dynamic Friday Hours, giving colleagues the opportunity to flex their time and finish early on a Friday, where the role allows. Join our snack-loving team We're looking for a Wholesale Channel Controller to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As Wholesale Controller, you'll lead a talented team of nine account managers and business development managers, plus a dynamic 3rd Party Field Sales team. You'll work closely with Shopper Marketing, Category Management, Finance and Supply teams to deliver sustainable growth in the Wholesale Channel. This is a senior leadership role where you'll champion strategic initiatives, strengthen trade partnerships and ensure KP Snacks continues to be recognised as best in class by the industry Advantage Group Survey. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: £7,500 annual car cash allowance. Annual bonus scheme (target 10% of salary), with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Lead and inspire a team of nine account managers and business development managers , setting clear objectives, coaching for success and creating a culture of accountability and high performance Manage and optimise the 3rd Party Field Sales team , ensuring strong execution of promotional plans, compliance with KP Snacks standards and effective coverage across the Wholesale Channel Develop and deliver the Wholesale Channel strategy , aligning with KP Snacks' commercial priorities and identifying opportunities for growth through data-driven insights and market trends Build and maintain senior-level relationships with key wholesale partners , negotiating terms, joint business plans and promotional agreements to deliver mutual value and long-term partnerships Own the P&L for the Wholesale Channel , monitoring performance, managing budgets and delivering sustainable, profitable sales growth while balancing investment and return Collaborate with cross-functional teams , including Shopper Marketing, Category Management, Finance and Supply Chain, to ensure best-in-class execution and support for customers Champion continuous improvement , identifying process efficiencies, leveraging technology and driving innovation in how we engage with wholesale customers Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Proven experience in front-line FMCG sales , ideally within an Impulse Category, with a proven track record of delivering results. Typically gained over several years in senior commercial roles. Strong network across the UK Wholesale Channel , with established senior-level contacts and the ability to influence at all levels Proven leadership experience , including coaching, developing and motivating teams to achieve ambitious targets Commercial acumen and negotiation expertise , with experience in creating joint business plans and delivering profitable growth P&L management skills , with the ability to balance investment and return while driving sustainable performance High levels of pace, agility and ambition , with a proactive approach to problem-solving and a desire to build long-term partnerships
At Beam, you get to do work that matters for the world. We're solving the world's toughest social problems with an incredible team, tech and AI. And we're growing fast It's not easy. Nothing worth doing ever is. Join a company at the forefront of social impact, driving first-of-its-kind positive change. You'll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work. From top-tier coaching and personal development budgets to competitive salaries, we take care of everyone who works at Beam. We've already seen incredible growth from our Magic Notes product, helping case workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, over 50,000 frontline workers across the UK are now using Magic Notes regularly to deliver faster, more human centred support. We're also launching globally, helping practitioners across the USA, EU, and Australia make a difference. The opportunity at Beam We're looking for software engineers with a product-mindset to join our product teams to help build the future of Beam with the right technologies. It's a passionate and growing team (doubled in size in 2024) and values autonomy, empowerment and bias to action. We want engineers who want to take responsibility for the product they are building and take part in every part of the product creation. We're solving some hard problems that aren't just technical, and value people who want to solve them with us. We have 2 distinct products at the moment - MagicNotes and Beamforce. One is already leveraging AI extensively - we are one of the first EU companies to be using OpenAI in their EU cluster - and the other we are looking to level up and bring into the future with AI to help our services team with their work. What you'll be doing Help build our technology for the future - be it infrastructure or front end. We value generalists Work with product, design, commercial and analytics to figure out what new features to build within our product Building internal tools - for our team to help as many people as efficiently as possible Using the latest generative AI tooling to empower our caseworkers to focus on what matters, helping those in need Get deep into the power of the LLMs that exist and figure out ideal optimisations across our systems with them Why is this exciting? Our MagicNotes product is already used by thousands of case workers per day - you will have an opportunity to figure out the future of it or you'll be designing and defining the future of our BeamForce product You will have a high degree of autonomy working with other exceptional and like minded engineers and product people You will see your features used by people who really need them - and see the amazing 5 star feedback we get in return for building these critical features Who we're looking for Breadth of experience across infrastructure, backend and frontend technology stacks: We use the latest Ruby on Rails, Turbo, Phlex, AlpineJS, TailwindCSS, AWS, PostgresSQL to name a few technologies OpenAI & Claude for LLM interfacing We are not wedded to them and will rapidly evolve over the next 3 6 months with the right technologies Has worked in complex software systems - both front end and back end and understands the importance of good data structures, a scalable architecture and constantly evolving tech stack You care about the "right tool for the right job" and pick the pragmatic options when building software Enjoys working in cross functional teams - PMs, UX, Designers and Data You have a product mindset: you care about customer outcomes and you want to make data informed decisions You have an entrepreneurial, get things done attitude You'll contribute to fostering a culture of psychological safety, inclusivity, collaboration and continuous improvement within the team through participation in retrospectives and feedback You're passionate about social mobility We have a strong preference for London based engineers who can regularly meet the team to problem solve in person. We're committed to advancing equity, diversity, and inclusion through our work as an organisation, and that starts with the team we build. 53% of the people we support are from ethnic minority backgrounds and 17% have disabilities. We believe we serve these people best when we're a diverse and inclusive team. To that end, we particularly welcome applications from ethnic minority candidates and/or those who've experienced social disadvantage. Application process We take hiring seriously. We have a 4 stage and an optional 5th interview process, giving you plenty of time to learn about Beam while we get to know you. 30 mins with our Talent team 45 minute Interview with Ben, our VP Engineering 1.5 hour technical test with one of Beams senior engineers 1 hour product and cultural interview with one of Beams product managers and a member of the engineering/design team About Beam Our team of 200+ embraces a hybrid working approach, enjoying 2 3 days of vibrant collaboration in our beautiful Shoreditch co working space, fully equipped with rooftop views, an onsite barista and kitted out gym. We've picked up an armful of awards for our work, including one from our former Queen. We've also been named by WIRED as one of London's 10 hottest startups and by LinkedIn as a Top 15 UK Startup. Meanwhile, we've been covered in the media literally thousands of times, including the likes of The FT, BBC, TechCrunch, Forbes and The Guardian. We're also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of Calm, Shazam and Dropbox. Perks Generous EMI qualifying share options Access to therapy, coaching, classes & content - powered by Oliva Your own financial well being coach, through Bippit Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays Work remotely up to 6 weeks a year Eligible for a 6 week sabbatical after 3 years in service Nursery scheme through Gogeta Healthcare cover through Benenden Health Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks £200 WellBeam budget for activities enhancing wellbeing and professional development Annual membership to Shoreditch Exchange gym (London office only) Pension scheme where we contribute 3% of your salary and you contribute 5%. Free subscription to the Calm meditation app Discounted bike and accessories with Cyclescheme, and tech products with Techscheme Start your journey to a more impactful career today. We're excited to hear from you. Reasonable adjustments Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices. We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required. If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so. Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy.
Jan 14, 2026
Full time
At Beam, you get to do work that matters for the world. We're solving the world's toughest social problems with an incredible team, tech and AI. And we're growing fast It's not easy. Nothing worth doing ever is. Join a company at the forefront of social impact, driving first-of-its-kind positive change. You'll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work. From top-tier coaching and personal development budgets to competitive salaries, we take care of everyone who works at Beam. We've already seen incredible growth from our Magic Notes product, helping case workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, over 50,000 frontline workers across the UK are now using Magic Notes regularly to deliver faster, more human centred support. We're also launching globally, helping practitioners across the USA, EU, and Australia make a difference. The opportunity at Beam We're looking for software engineers with a product-mindset to join our product teams to help build the future of Beam with the right technologies. It's a passionate and growing team (doubled in size in 2024) and values autonomy, empowerment and bias to action. We want engineers who want to take responsibility for the product they are building and take part in every part of the product creation. We're solving some hard problems that aren't just technical, and value people who want to solve them with us. We have 2 distinct products at the moment - MagicNotes and Beamforce. One is already leveraging AI extensively - we are one of the first EU companies to be using OpenAI in their EU cluster - and the other we are looking to level up and bring into the future with AI to help our services team with their work. What you'll be doing Help build our technology for the future - be it infrastructure or front end. We value generalists Work with product, design, commercial and analytics to figure out what new features to build within our product Building internal tools - for our team to help as many people as efficiently as possible Using the latest generative AI tooling to empower our caseworkers to focus on what matters, helping those in need Get deep into the power of the LLMs that exist and figure out ideal optimisations across our systems with them Why is this exciting? Our MagicNotes product is already used by thousands of case workers per day - you will have an opportunity to figure out the future of it or you'll be designing and defining the future of our BeamForce product You will have a high degree of autonomy working with other exceptional and like minded engineers and product people You will see your features used by people who really need them - and see the amazing 5 star feedback we get in return for building these critical features Who we're looking for Breadth of experience across infrastructure, backend and frontend technology stacks: We use the latest Ruby on Rails, Turbo, Phlex, AlpineJS, TailwindCSS, AWS, PostgresSQL to name a few technologies OpenAI & Claude for LLM interfacing We are not wedded to them and will rapidly evolve over the next 3 6 months with the right technologies Has worked in complex software systems - both front end and back end and understands the importance of good data structures, a scalable architecture and constantly evolving tech stack You care about the "right tool for the right job" and pick the pragmatic options when building software Enjoys working in cross functional teams - PMs, UX, Designers and Data You have a product mindset: you care about customer outcomes and you want to make data informed decisions You have an entrepreneurial, get things done attitude You'll contribute to fostering a culture of psychological safety, inclusivity, collaboration and continuous improvement within the team through participation in retrospectives and feedback You're passionate about social mobility We have a strong preference for London based engineers who can regularly meet the team to problem solve in person. We're committed to advancing equity, diversity, and inclusion through our work as an organisation, and that starts with the team we build. 53% of the people we support are from ethnic minority backgrounds and 17% have disabilities. We believe we serve these people best when we're a diverse and inclusive team. To that end, we particularly welcome applications from ethnic minority candidates and/or those who've experienced social disadvantage. Application process We take hiring seriously. We have a 4 stage and an optional 5th interview process, giving you plenty of time to learn about Beam while we get to know you. 30 mins with our Talent team 45 minute Interview with Ben, our VP Engineering 1.5 hour technical test with one of Beams senior engineers 1 hour product and cultural interview with one of Beams product managers and a member of the engineering/design team About Beam Our team of 200+ embraces a hybrid working approach, enjoying 2 3 days of vibrant collaboration in our beautiful Shoreditch co working space, fully equipped with rooftop views, an onsite barista and kitted out gym. We've picked up an armful of awards for our work, including one from our former Queen. We've also been named by WIRED as one of London's 10 hottest startups and by LinkedIn as a Top 15 UK Startup. Meanwhile, we've been covered in the media literally thousands of times, including the likes of The FT, BBC, TechCrunch, Forbes and The Guardian. We're also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of Calm, Shazam and Dropbox. Perks Generous EMI qualifying share options Access to therapy, coaching, classes & content - powered by Oliva Your own financial well being coach, through Bippit Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays Work remotely up to 6 weeks a year Eligible for a 6 week sabbatical after 3 years in service Nursery scheme through Gogeta Healthcare cover through Benenden Health Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks £200 WellBeam budget for activities enhancing wellbeing and professional development Annual membership to Shoreditch Exchange gym (London office only) Pension scheme where we contribute 3% of your salary and you contribute 5%. Free subscription to the Calm meditation app Discounted bike and accessories with Cyclescheme, and tech products with Techscheme Start your journey to a more impactful career today. We're excited to hear from you. Reasonable adjustments Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices. We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required. If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so. Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy.
We are seeking a dynamic and results-driven Sales & Account Manager to spearhead the growth of our food machine sales within the hospitality and food service industry. This role is a maternity contracted position for 9-12 months. This role combines proactive new business development with strategic account management, ensuring long-term partnerships with high-profile clients such as sports stadiums, hotels, and theme parks. The successful candidate will be both a hunter and a farmer: identifying new opportunities while nurturing existing relationships to maximise revenue and customer satisfaction. Key Responsibilities for contracted Sales and Account Manager: Sales Development: Identify, target, and secure new business opportunities within the hospitality and food service sector. Deliver compelling product demonstrations and presentations tailored to client needs. Negotiate contracts and close deals to achieve and exceed sales targets. Account Management: Build and maintain strong, long-term relationships with key accounts. Act as the primary point of contact for clients, ensuring seamless communication and support. Develop account growth strategies, upselling and cross-selling where appropriate. Monitor customer satisfaction and proactively resolve issues. Contracted Sales and Account Manager requirements: Experience: Proven track record in B2B sales, ideally within hospitality, food service equipment, or related industries. Experience managing large accounts and complex sales cycles. Familiarity with selling into venues such as stadiums, hotels, and theme parks is highly desirable. Skills: Strong negotiation and closing abilities. Excellent communication and presentation skills. Relationship-building expertise with senior stakeholders. Commercial acumen and ability to identify growth opportunities. If you have experience developing relationships within the hospitality and food service industries and are looking for a new challenge where you can develop your career in a fast growing company. Please do not hesitate to contact The Work Shop today to discuss this exciting opportunity 25k basic + OTE up to 30k B2B, Sales, Account Manager, Business Development, Account Manager, Sales Account, Maternity Contract
Jan 14, 2026
Contractor
We are seeking a dynamic and results-driven Sales & Account Manager to spearhead the growth of our food machine sales within the hospitality and food service industry. This role is a maternity contracted position for 9-12 months. This role combines proactive new business development with strategic account management, ensuring long-term partnerships with high-profile clients such as sports stadiums, hotels, and theme parks. The successful candidate will be both a hunter and a farmer: identifying new opportunities while nurturing existing relationships to maximise revenue and customer satisfaction. Key Responsibilities for contracted Sales and Account Manager: Sales Development: Identify, target, and secure new business opportunities within the hospitality and food service sector. Deliver compelling product demonstrations and presentations tailored to client needs. Negotiate contracts and close deals to achieve and exceed sales targets. Account Management: Build and maintain strong, long-term relationships with key accounts. Act as the primary point of contact for clients, ensuring seamless communication and support. Develop account growth strategies, upselling and cross-selling where appropriate. Monitor customer satisfaction and proactively resolve issues. Contracted Sales and Account Manager requirements: Experience: Proven track record in B2B sales, ideally within hospitality, food service equipment, or related industries. Experience managing large accounts and complex sales cycles. Familiarity with selling into venues such as stadiums, hotels, and theme parks is highly desirable. Skills: Strong negotiation and closing abilities. Excellent communication and presentation skills. Relationship-building expertise with senior stakeholders. Commercial acumen and ability to identify growth opportunities. If you have experience developing relationships within the hospitality and food service industries and are looking for a new challenge where you can develop your career in a fast growing company. Please do not hesitate to contact The Work Shop today to discuss this exciting opportunity 25k basic + OTE up to 30k B2B, Sales, Account Manager, Business Development, Account Manager, Sales Account, Maternity Contract
About Us Hawk is the leading provider of AI-supported anti-money laundering and fraud detection technology. Banks and payment providers globally are using Hawk's powerful combination of traditional rules and explainable AI to improve the effectiveness of their AML compliance and fraud prevention by identifying more crime while maximizing efficiency by reducing false positives. With our solution, we are playing a vital role in the global fight against Money Laundering, Fraud, or the financing of terrorism. We offer a culture of mutual trust, support and passion - while providing individuals with opportunities to grow professionally and make a difference in the world. About the Role We are seeking an experienced Customer Success Manager to manage and grow relationships with our enterprise clients. This role is critical in ensuring customer satisfaction, driving adoption, and delivering value across large-scale accounts. Key Responsibilities Serve as the primary point of contact for enterprise clients, ensuring their success and satisfaction. Develop and execute strategic account plans to drive product adoption and retention, as well as run the full customer engagement cycle for customers in your portfolio. Understand the whitespace in the client portfolio and strategically manage expansion opportunities. Partner with clients to understand their business objectives and align solutions accordingly. Supporting clients' understanding of how Hawk's product fits into their frameworks. Collaborate with internal teams (Sales, Product, Support, Implementation Engineers) to resolve issues and deliver exceptional service. Monitor account health and proactively address risks to ensure long term success. Prepare and deliver regular business reviews and performance reports to both internal and external stakeholders. Qualifications 6+ years in Customer Success, Account Management, or related roles, within banking, AML, or fraud environments. Financial crime experience and alignment are a strong plus. Strong understanding of enterprise client needs and regulatory frameworks. Excellent communication and relationship building skills. Ability to manage multiple complex projects and influence senior stakeholders, both internally and externally. Proficiency in CRM tools such as Planhat, Hubspot and data driven decision making. Language: Fluent in English and German being a bonus. Preferred Skills Knowledge of AML, financial crime prevention, and EU regulatory frameworks. Strategic thinker with a customer centric mindset and ability to influence senior stakeholders. Ability to work independently and as part of a cross functional team. Performance Metrics Success in this role will be measured by: Customer Retention Rate: Maintaining and improving renewal rates across enterprise accounts. Net Promoter Score (NPS): Driving positive customer feedback and satisfaction. Product Adoption: Ensuring clients fully utilize solutions to achieve business objectives. Revenue Growth: Supporting upsell and cross sell opportunities within existing accounts.
Jan 14, 2026
Full time
About Us Hawk is the leading provider of AI-supported anti-money laundering and fraud detection technology. Banks and payment providers globally are using Hawk's powerful combination of traditional rules and explainable AI to improve the effectiveness of their AML compliance and fraud prevention by identifying more crime while maximizing efficiency by reducing false positives. With our solution, we are playing a vital role in the global fight against Money Laundering, Fraud, or the financing of terrorism. We offer a culture of mutual trust, support and passion - while providing individuals with opportunities to grow professionally and make a difference in the world. About the Role We are seeking an experienced Customer Success Manager to manage and grow relationships with our enterprise clients. This role is critical in ensuring customer satisfaction, driving adoption, and delivering value across large-scale accounts. Key Responsibilities Serve as the primary point of contact for enterprise clients, ensuring their success and satisfaction. Develop and execute strategic account plans to drive product adoption and retention, as well as run the full customer engagement cycle for customers in your portfolio. Understand the whitespace in the client portfolio and strategically manage expansion opportunities. Partner with clients to understand their business objectives and align solutions accordingly. Supporting clients' understanding of how Hawk's product fits into their frameworks. Collaborate with internal teams (Sales, Product, Support, Implementation Engineers) to resolve issues and deliver exceptional service. Monitor account health and proactively address risks to ensure long term success. Prepare and deliver regular business reviews and performance reports to both internal and external stakeholders. Qualifications 6+ years in Customer Success, Account Management, or related roles, within banking, AML, or fraud environments. Financial crime experience and alignment are a strong plus. Strong understanding of enterprise client needs and regulatory frameworks. Excellent communication and relationship building skills. Ability to manage multiple complex projects and influence senior stakeholders, both internally and externally. Proficiency in CRM tools such as Planhat, Hubspot and data driven decision making. Language: Fluent in English and German being a bonus. Preferred Skills Knowledge of AML, financial crime prevention, and EU regulatory frameworks. Strategic thinker with a customer centric mindset and ability to influence senior stakeholders. Ability to work independently and as part of a cross functional team. Performance Metrics Success in this role will be measured by: Customer Retention Rate: Maintaining and improving renewal rates across enterprise accounts. Net Promoter Score (NPS): Driving positive customer feedback and satisfaction. Product Adoption: Ensuring clients fully utilize solutions to achieve business objectives. Revenue Growth: Supporting upsell and cross sell opportunities within existing accounts.
Business Development Manager - Water Industry Up to 60,000 + Bonus + Benefits (Dependent upon experience) Yorkshire Our Client Our client is an established and growing engineering business, delivering specialist fabricated and engineered solutions into technically regulated industrial environments. Operating from a modern production facility, the company supports customers where compliance, safety and quality are critical to project delivery. Continued growth has created the requirement to appoint a Business Development Manager to support expansion within the UK water industry. The Role The Business Development Manager will lead new business activity within the UK water industry, building, owning and maintaining long-term relationships with water companies and contractor partners to secure sustainable, framework-led and specification-driven opportunities. This will include identifying target organisations, managing engagement across complex supply chains and progressing opportunities through extended sales cycles. Working closely with engineering and operational colleagues, the Business Development Manager will play a central role in building and managing a structured opportunity pipeline, assessing technical and commercial viability and ensuring potential work aligns with business capability. The role will also involve maintaining accurate opportunity information, providing market insight and supporting informed decision-making within a regulated sales environment. The ideal candidate will bring proven experience in business development within regulated or framework-driven industries, with a strong understanding of contractor-led and specification-based sales processes. They will be a professional and credible individual, capable of building trust with senior commercial and technical stakeholders through a consultative, relationship-led approach, and working collaboratively across internal teams. Experience within the water sector or adjacent infrastructure markets would be advantageous To Apply This is an excellent opportunity to play a key role in developing a strategically important sector within a growing engineering business. Interested candidates are invited to apply accordingly. All submissions will be reviewed, and suitable candidates will be contacted directly. About Us Newman Stewart is a boutique executive search firm, delivering high-performing candidates to high-profile and mission-critical assignments. With a proven track record of success globally, we are the recruitment partner of choice to many blue chip, medium and small organisations, providing Executive Search, Management Selection and Psychometric Assessment Services to its clients.
Jan 14, 2026
Full time
Business Development Manager - Water Industry Up to 60,000 + Bonus + Benefits (Dependent upon experience) Yorkshire Our Client Our client is an established and growing engineering business, delivering specialist fabricated and engineered solutions into technically regulated industrial environments. Operating from a modern production facility, the company supports customers where compliance, safety and quality are critical to project delivery. Continued growth has created the requirement to appoint a Business Development Manager to support expansion within the UK water industry. The Role The Business Development Manager will lead new business activity within the UK water industry, building, owning and maintaining long-term relationships with water companies and contractor partners to secure sustainable, framework-led and specification-driven opportunities. This will include identifying target organisations, managing engagement across complex supply chains and progressing opportunities through extended sales cycles. Working closely with engineering and operational colleagues, the Business Development Manager will play a central role in building and managing a structured opportunity pipeline, assessing technical and commercial viability and ensuring potential work aligns with business capability. The role will also involve maintaining accurate opportunity information, providing market insight and supporting informed decision-making within a regulated sales environment. The ideal candidate will bring proven experience in business development within regulated or framework-driven industries, with a strong understanding of contractor-led and specification-based sales processes. They will be a professional and credible individual, capable of building trust with senior commercial and technical stakeholders through a consultative, relationship-led approach, and working collaboratively across internal teams. Experience within the water sector or adjacent infrastructure markets would be advantageous To Apply This is an excellent opportunity to play a key role in developing a strategically important sector within a growing engineering business. Interested candidates are invited to apply accordingly. All submissions will be reviewed, and suitable candidates will be contacted directly. About Us Newman Stewart is a boutique executive search firm, delivering high-performing candidates to high-profile and mission-critical assignments. With a proven track record of success globally, we are the recruitment partner of choice to many blue chip, medium and small organisations, providing Executive Search, Management Selection and Psychometric Assessment Services to its clients.
Important notice In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy. Join the National Trust as a Marketing Manager specialising in paid media. In this expert role, you'll lead the planning, execution, and optimisation of paid marketing campaigns that support brand, commercial, and engagement objectives. Working closely with internal teams and external partners, you'll use data-driven insights to improve campaign performance, test personalisation strategies, and stay ahead of digital marketing trends. This is a hands-on role with influence across multiple marketing channels, requiring strong analytical skills, stakeholder collaboration, and a passion for continuous improvement. What it's like to work here Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing This role is responsible for managing the development and delivery of paid marketing campaigns that support the National Trust's broader marketing objectives and new strategy goals. As a skilled specialist in paid media, you will focus on executing, optimising, and measuring campaigns across multiple channels, ensuring they are efficient, cohesive, and aligned with audience needs and brand standards. You will leverage your strategic mindset to deliver results-whether in brand awareness, engagement, or commercial growth-by applying insight-led actions and rigorous performance analysis. Working closely with the Senior Marketing Manager, Paid and internal teams across creative, digital, and business functions, you will ensure campaigns are integrated into customer journeys, meet trading targets, and are continuously tested and refined for maximum impact. Your proactive, organised approach and ability to manage agency relationships will be key to driving success and innovation in our paid media efforts. Who we're looking for Applications from National Trust redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: Understands multichannel paid marketing, with expert knowledge of digital and offline paid media channels, such as Meta ads, Google ads, TikTok ads, Display ads, OOH and TV. Demonstrates an aptitude for building knowledge of paid media, including channel specific audiences, targeting, creative, and performance analysis. Substantial financial management skills with previous experience of being accountable for budgets, developing spending plans, and delivering financial reporting as required. Skilled in analysing performance data with a strong knowledge of different analytic methods, such as marketing mix modelling and geo-testing. Ability to manage agencies and collaborate across internal teams for aligned marketing and reporting. Additional Criteria (for all other applicants): Adapts to industry trends, applying new insights to drive continuous improvement and innovation towards campaign results. Communicates clearly, turning complex data into actionable insights for teams, stakeholders and partners. Significant experience of managing paid media campaigns across the marketing funnel, including brand awareness and income generation. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Jan 14, 2026
Full time
Important notice In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy. Join the National Trust as a Marketing Manager specialising in paid media. In this expert role, you'll lead the planning, execution, and optimisation of paid marketing campaigns that support brand, commercial, and engagement objectives. Working closely with internal teams and external partners, you'll use data-driven insights to improve campaign performance, test personalisation strategies, and stay ahead of digital marketing trends. This is a hands-on role with influence across multiple marketing channels, requiring strong analytical skills, stakeholder collaboration, and a passion for continuous improvement. What it's like to work here Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing This role is responsible for managing the development and delivery of paid marketing campaigns that support the National Trust's broader marketing objectives and new strategy goals. As a skilled specialist in paid media, you will focus on executing, optimising, and measuring campaigns across multiple channels, ensuring they are efficient, cohesive, and aligned with audience needs and brand standards. You will leverage your strategic mindset to deliver results-whether in brand awareness, engagement, or commercial growth-by applying insight-led actions and rigorous performance analysis. Working closely with the Senior Marketing Manager, Paid and internal teams across creative, digital, and business functions, you will ensure campaigns are integrated into customer journeys, meet trading targets, and are continuously tested and refined for maximum impact. Your proactive, organised approach and ability to manage agency relationships will be key to driving success and innovation in our paid media efforts. Who we're looking for Applications from National Trust redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: Understands multichannel paid marketing, with expert knowledge of digital and offline paid media channels, such as Meta ads, Google ads, TikTok ads, Display ads, OOH and TV. Demonstrates an aptitude for building knowledge of paid media, including channel specific audiences, targeting, creative, and performance analysis. Substantial financial management skills with previous experience of being accountable for budgets, developing spending plans, and delivering financial reporting as required. Skilled in analysing performance data with a strong knowledge of different analytic methods, such as marketing mix modelling and geo-testing. Ability to manage agencies and collaborate across internal teams for aligned marketing and reporting. Additional Criteria (for all other applicants): Adapts to industry trends, applying new insights to drive continuous improvement and innovation towards campaign results. Communicates clearly, turning complex data into actionable insights for teams, stakeholders and partners. Significant experience of managing paid media campaigns across the marketing funnel, including brand awareness and income generation. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Connect to your Industry Cyber Risk & Security. Everybody's talking about it. Every major corporation is concerned by it. The Government is investing £1.9 billion in tackling it. We're shaping strategies and transforming technology to minimise it and we need you to join us. You'll build strong relationships within a Cyber practice with over 200 extremely talented individuals. Our team brings together people who graduated in everything from Philosophy to Law, Maths and Computer Science. Join them and you will operate at the cutting edge, enjoying the kind of professional development that will set your potential free. At Deloitte, the Cyber Identity team help our clients assess, design, and implement Identity solutions to support digital change and reduce the risk of high impact cyber-attacks. Quite simply, the Identity team help ensure our client's business can expand and adapt to the changing digital and regulatory needs in a secure and complaint manner. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity You will have a passion and curiosity, for cyber and technology, comfortable with operating in a fastpaced environment where you will define and lead the implementation of various identity solutions that enable our clients explore new business opportunities, while reducing the risk of these changes. As an IAM technical specialist/lead, you will be responsible for: Engagement Delivery: Leading large and complex IAM engagements, you will be well versed in the Identity lifecycle and concepts as well as alignment of requirements to security frameworks like NIST. Supporting clients to define and develop their identity projects and programmes, from current state review through to CIAM strategies, roadmap development, and execution of activities to mobilise projects and programmes. Project and programme delivery, covering solution requirements definition, solution architecture, high and low-level design development, solution build / configuration / deployment / integration, supported by testing and hand-over to business as usual operational teams. Form part of digital transformation and enterprise recovery engagements delivering IAM solutions and remediation activity. Deliver broader cyber engagements where needed (across related disciplines like architecture, data security and application security) Market Development: Distilling complex technical matters into simple narratives to drive and lead conversations with senior client stakeholders. Ongoing client engagement / relationship management - building and maintaining client relationships in support of account targeting. Opportunity pursuit - engaging with clients to capture problem statements / solution requirements, developing client propositions / solutions, defining detailed delivery timelines, resource requirements and cost estimates, and supporting client pitch activity. Working with FS sector leadership to shape and refine both existing and new IAM market propositions / offerings. Connect to your skills and professional experience Whilst a bachelor's degree (or equivalent) in Computer Science or Engineering is desirable, we are more interested in your real-world professional experience and your ability to turn this into impactful client outcomes. Technical Skills: The skills we want you to ultimately have will cover: Broad enterprise identity experience across Enterprise and Customer Authentication, with demonstrable ability to build identity strategies which integrate into client enterprise architectures and beyond. Experience working in a digital transformation environment supporting the definition of Identity architecture leveraging cloud native and/or other IAM solutions. Advanced, practical experience of a variety of CIAM solutions such as ForgeRock, Ping, Microsoft Azure B2C, Okta, and Auth0 or equivalent. Advanced, practical experience of cloud hosting services including, Amazon Web Services, Microsoft Azure, Google Cloud Platform. Hands-on experience of Microsoft Active Directory/Azure AD Domain Services, Federation Services, Certificate Services, DNS and DHCP or equivalent. Hands-on experience of implementation of OAuth, OIDC and JWTs. Understanding of decentralised identity, verifiable credentials, microservices and Trust over IP architecture stack. Detail oriented and strong problem-solving skills. Excellent oral and written communication skills including concisely communicating status and creating customer reports and presentations. Consulting Skills: Project management - Experience with waterfall and agile type methodologies, often working within client specified frameworks. Delivery team management: Managing teams across a mix of locations, cultures, and experience levels. Client stakeholder management - Strong communication and relationship skills to manage a variety of client stakeholders from CISO to Developer. In addition to the above the following are desirable: Consulting or equivalent background. Understanding of malware and the modern threat landscape. Relevant certifications (e.g. CISSP, certifications from Microsoft, ISC2, ISACA, SANS, GIAC, ECCouncil etc. or equivalent). Exposure to/Understanding of DevOps tools and repositories (e.g. Git, Azure Dev Ops, Kubernetes, Docker, Jenkins, Ansible etc.). Role based access control (RBAC) design. Practical experience with Linux operating systems. Experience with Modern Authentication concepts e.g. Self-Service Identity, Bring your own Identity, SCIM, SAML, WS-Federation, OAuth, Open ID Connect or equivalent. Ability to hold Security Clearance. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Cyber The modern world is more complex than ever before, and we are navigating an ever-changing landscape. We help clients to operate with resilience and grow with confidence to secure success and minimise risk. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Join Deloitte and you'll be guiding major clients to their best technology and process decisions. You'll work at the cutting edge, with some of the finest minds in this field, and be able to take your career in any direction." - Deloitte employee "At Deloitte, is collaboration that sets us apart. Our scale and structure mean you can draw on all kinds of expertise from across our entire global business and behave as a true business partner for your clients." - Deloitte employee Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills . click apply for full job details
Jan 14, 2026
Full time
Connect to your Industry Cyber Risk & Security. Everybody's talking about it. Every major corporation is concerned by it. The Government is investing £1.9 billion in tackling it. We're shaping strategies and transforming technology to minimise it and we need you to join us. You'll build strong relationships within a Cyber practice with over 200 extremely talented individuals. Our team brings together people who graduated in everything from Philosophy to Law, Maths and Computer Science. Join them and you will operate at the cutting edge, enjoying the kind of professional development that will set your potential free. At Deloitte, the Cyber Identity team help our clients assess, design, and implement Identity solutions to support digital change and reduce the risk of high impact cyber-attacks. Quite simply, the Identity team help ensure our client's business can expand and adapt to the changing digital and regulatory needs in a secure and complaint manner. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity You will have a passion and curiosity, for cyber and technology, comfortable with operating in a fastpaced environment where you will define and lead the implementation of various identity solutions that enable our clients explore new business opportunities, while reducing the risk of these changes. As an IAM technical specialist/lead, you will be responsible for: Engagement Delivery: Leading large and complex IAM engagements, you will be well versed in the Identity lifecycle and concepts as well as alignment of requirements to security frameworks like NIST. Supporting clients to define and develop their identity projects and programmes, from current state review through to CIAM strategies, roadmap development, and execution of activities to mobilise projects and programmes. Project and programme delivery, covering solution requirements definition, solution architecture, high and low-level design development, solution build / configuration / deployment / integration, supported by testing and hand-over to business as usual operational teams. Form part of digital transformation and enterprise recovery engagements delivering IAM solutions and remediation activity. Deliver broader cyber engagements where needed (across related disciplines like architecture, data security and application security) Market Development: Distilling complex technical matters into simple narratives to drive and lead conversations with senior client stakeholders. Ongoing client engagement / relationship management - building and maintaining client relationships in support of account targeting. Opportunity pursuit - engaging with clients to capture problem statements / solution requirements, developing client propositions / solutions, defining detailed delivery timelines, resource requirements and cost estimates, and supporting client pitch activity. Working with FS sector leadership to shape and refine both existing and new IAM market propositions / offerings. Connect to your skills and professional experience Whilst a bachelor's degree (or equivalent) in Computer Science or Engineering is desirable, we are more interested in your real-world professional experience and your ability to turn this into impactful client outcomes. Technical Skills: The skills we want you to ultimately have will cover: Broad enterprise identity experience across Enterprise and Customer Authentication, with demonstrable ability to build identity strategies which integrate into client enterprise architectures and beyond. Experience working in a digital transformation environment supporting the definition of Identity architecture leveraging cloud native and/or other IAM solutions. Advanced, practical experience of a variety of CIAM solutions such as ForgeRock, Ping, Microsoft Azure B2C, Okta, and Auth0 or equivalent. Advanced, practical experience of cloud hosting services including, Amazon Web Services, Microsoft Azure, Google Cloud Platform. Hands-on experience of Microsoft Active Directory/Azure AD Domain Services, Federation Services, Certificate Services, DNS and DHCP or equivalent. Hands-on experience of implementation of OAuth, OIDC and JWTs. Understanding of decentralised identity, verifiable credentials, microservices and Trust over IP architecture stack. Detail oriented and strong problem-solving skills. Excellent oral and written communication skills including concisely communicating status and creating customer reports and presentations. Consulting Skills: Project management - Experience with waterfall and agile type methodologies, often working within client specified frameworks. Delivery team management: Managing teams across a mix of locations, cultures, and experience levels. Client stakeholder management - Strong communication and relationship skills to manage a variety of client stakeholders from CISO to Developer. In addition to the above the following are desirable: Consulting or equivalent background. Understanding of malware and the modern threat landscape. Relevant certifications (e.g. CISSP, certifications from Microsoft, ISC2, ISACA, SANS, GIAC, ECCouncil etc. or equivalent). Exposure to/Understanding of DevOps tools and repositories (e.g. Git, Azure Dev Ops, Kubernetes, Docker, Jenkins, Ansible etc.). Role based access control (RBAC) design. Practical experience with Linux operating systems. Experience with Modern Authentication concepts e.g. Self-Service Identity, Bring your own Identity, SCIM, SAML, WS-Federation, OAuth, Open ID Connect or equivalent. Ability to hold Security Clearance. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Cyber The modern world is more complex than ever before, and we are navigating an ever-changing landscape. We help clients to operate with resilience and grow with confidence to secure success and minimise risk. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Join Deloitte and you'll be guiding major clients to their best technology and process decisions. You'll work at the cutting edge, with some of the finest minds in this field, and be able to take your career in any direction." - Deloitte employee "At Deloitte, is collaboration that sets us apart. Our scale and structure mean you can draw on all kinds of expertise from across our entire global business and behave as a true business partner for your clients." - Deloitte employee Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills . click apply for full job details
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Cards area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new cards features. You'll also work closely with the wider cards product team, including contributing to the broader cards roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class card product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall card roadmap with inputs from your subdomain(s) You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 2+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated lender You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Strong preference that you have experience in card payments: Visa/Mastercard, card payment regulatory compliance, 3DS, mobile wallets, card processing. Experience working across different regions and jurisdictions is a plus You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have a keen eye for mobile UX and a good understanding of market trends in the cards world. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jan 14, 2026
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Cards area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new cards features. You'll also work closely with the wider cards product team, including contributing to the broader cards roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class card product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall card roadmap with inputs from your subdomain(s) You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 2+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated lender You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Strong preference that you have experience in card payments: Visa/Mastercard, card payment regulatory compliance, 3DS, mobile wallets, card processing. Experience working across different regions and jurisdictions is a plus You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have a keen eye for mobile UX and a good understanding of market trends in the cards world. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Customer Onboarding and Accounts area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new features. You'll also work closely with the wider product team, including contributing to the broader product roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall onboarding and accounts roadmap with inputs from your subdomain(s). You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 2+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated bank. You have a keen eye for mobile UX and a good understanding of market trends in the lending world. You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Relevant experience in implementing end-to-end customer onboarding journeys for various entity types (person, company, trust) and/or in-life management of customer accounts. Experience working across different regions and jurisdictions is a plus. You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Experience working with other Customer Management capabilities such as delegated access for authorised 3rd parties (e.g. accountants; guardians), or multi-party authorisation for customer actions (such as closing joint accounts) would also be desirable but not essential. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jan 14, 2026
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Customer Onboarding and Accounts area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new features. You'll also work closely with the wider product team, including contributing to the broader product roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall onboarding and accounts roadmap with inputs from your subdomain(s). You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 2+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated bank. You have a keen eye for mobile UX and a good understanding of market trends in the lending world. You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Relevant experience in implementing end-to-end customer onboarding journeys for various entity types (person, company, trust) and/or in-life management of customer accounts. Experience working across different regions and jurisdictions is a plus. You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Experience working with other Customer Management capabilities such as delegated access for authorised 3rd parties (e.g. accountants; guardians), or multi-party authorisation for customer actions (such as closing joint accounts) would also be desirable but not essential. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
