Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk and Controls Tester About this role As a Risk Manager in the UK Risk Office, you will be responsible for developing a strong suite of controls across the UK business. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to the business, but you will also grow your influencing skills as you set the standards for the business. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you'll do Test the design and effectiveness of the business controls Support the redesign and improvement of controls Make recommendations to various senior stakeholders across the UK business Manage projects to implement broadscale control enhancements Facilitate workshops identify risks and controls Produce regular process health reporting for internal stakeholders Build, establish and maintain strong relationships with key stakeholders across the business, including 2nd Line Testing and Compliance Advisors What we're looking for Risk management experience and/or project management experience, or a desire to learn and grow your career in this field. An ability to self-identify improvements to improve efficiency, and then execute them Previous experience of working in a highly-regulated industry and/or corporate environment Workshop facilitation Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships Strong organizational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 19, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk and Controls Tester About this role As a Risk Manager in the UK Risk Office, you will be responsible for developing a strong suite of controls across the UK business. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to the business, but you will also grow your influencing skills as you set the standards for the business. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you'll do Test the design and effectiveness of the business controls Support the redesign and improvement of controls Make recommendations to various senior stakeholders across the UK business Manage projects to implement broadscale control enhancements Facilitate workshops identify risks and controls Produce regular process health reporting for internal stakeholders Build, establish and maintain strong relationships with key stakeholders across the business, including 2nd Line Testing and Compliance Advisors What we're looking for Risk management experience and/or project management experience, or a desire to learn and grow your career in this field. An ability to self-identify improvements to improve efficiency, and then execute them Previous experience of working in a highly-regulated industry and/or corporate environment Workshop facilitation Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships Strong organizational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager About the role As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you will do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through the use of Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Drive collaboration between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to executive management and, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to M&A during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What we are looking for Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 19, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager About the role As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you will do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through the use of Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Drive collaboration between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to executive management and, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to M&A during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What we are looking for Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience £43,302 - £54,129 Company Car Benefit Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 10% company contribution) Development opportunities in line with the Asset Planning Sponsor progression plan 25 days annual leave plus bank holidays - plus an extra wellness day! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Leeds - Hybrid Working (1-2 days in an office a week) Work type: Permanent. 37 hours per week, Monday - Friday. We have an exciting opportunity for a Asset Planning Sponsor (Clean Water Networks) to join the Water Service Delivery team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Water Service Delivery are a key part of how we plan to meet the changing expectations of customers and regulators. The Sponsor role will practice Asset Management Principals working closely with Operations and other Stakeholders to understand business risks on Water Distribution assets. Sponsors support the development of mitigations to be implemented that will drive success towards Yorkshire Water's Performance Commitments. You will be accountable for the realisation of desired outcomes and benefits from any investment while supporting the governance between the organisation's senior managers and the management of each project. Where you fit in: As our Asset Planning Sponsor you will Working closely with operational colleagues to identify asset risks or opportunities that may require additional intervention to resolve - through proactive liaison meetings to discuss risks, performance and intervention plans. Understand the Business Need in the context of the company's strategic, operational and regulatory drivers. Identify and lead investigations into asset performance shortfalls or opportunities and identify a notional solution where appropriate. Lead projects through the investigation phase, ensuring that potential solutions to new regulatory obligations or asset performance shortfalls are fully investigated, utilising expert and partner resources as required During concept and investigation phases, drive TOTEX hierarchy opportunities (e.g. maximising no build, process optimisation, improved maintenance) before considering CAPEX. Balancing of OPEX, CAPEX and Carbon along with business needs resilience to achieve an optimum output Commercial discussions and challenges with Contract Partners. Ownership of the Business Case and securing funding for the project through business governance routes. Understanding project risks during the life of the scheme, through Scope change (quality), Cost, Time and managing any residual risk. Encourage innovative thinking and solution options in order to achieve cost and carbon reduction challenges. Help the organisation achieve the delivery of Price Control Deliverables for Water Mains Renewal, Lead Replacement and Water Mains Network Reinforcement. What skills & qualifications you will need: Engineering / process knowledge and experience of Clean Water Distribution asset base and its operation Risk Management understanding and experience Understanding of Yorkshire Water Performance Commitments/Price Control Deliverables Influencing and negotiating skills Well organised and methodical Ability to understand root cause analysis Understanding of Engineering Specifications Understanding of site process safety - representation in Hazard Study Process Full Driving Licence You will also benefit from having: CDM awareness/SMSTS Construction to enable development of safety culture and competence in completing PCI Health & Safety Qualifications Experience of partnership/collaborative working Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy! Do we sound like your cup of tea? If you've got experience in Asset Planning Sponsor and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.
Nov 19, 2025
Full time
Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience £43,302 - £54,129 Company Car Benefit Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 10% company contribution) Development opportunities in line with the Asset Planning Sponsor progression plan 25 days annual leave plus bank holidays - plus an extra wellness day! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Leeds - Hybrid Working (1-2 days in an office a week) Work type: Permanent. 37 hours per week, Monday - Friday. We have an exciting opportunity for a Asset Planning Sponsor (Clean Water Networks) to join the Water Service Delivery team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Water Service Delivery are a key part of how we plan to meet the changing expectations of customers and regulators. The Sponsor role will practice Asset Management Principals working closely with Operations and other Stakeholders to understand business risks on Water Distribution assets. Sponsors support the development of mitigations to be implemented that will drive success towards Yorkshire Water's Performance Commitments. You will be accountable for the realisation of desired outcomes and benefits from any investment while supporting the governance between the organisation's senior managers and the management of each project. Where you fit in: As our Asset Planning Sponsor you will Working closely with operational colleagues to identify asset risks or opportunities that may require additional intervention to resolve - through proactive liaison meetings to discuss risks, performance and intervention plans. Understand the Business Need in the context of the company's strategic, operational and regulatory drivers. Identify and lead investigations into asset performance shortfalls or opportunities and identify a notional solution where appropriate. Lead projects through the investigation phase, ensuring that potential solutions to new regulatory obligations or asset performance shortfalls are fully investigated, utilising expert and partner resources as required During concept and investigation phases, drive TOTEX hierarchy opportunities (e.g. maximising no build, process optimisation, improved maintenance) before considering CAPEX. Balancing of OPEX, CAPEX and Carbon along with business needs resilience to achieve an optimum output Commercial discussions and challenges with Contract Partners. Ownership of the Business Case and securing funding for the project through business governance routes. Understanding project risks during the life of the scheme, through Scope change (quality), Cost, Time and managing any residual risk. Encourage innovative thinking and solution options in order to achieve cost and carbon reduction challenges. Help the organisation achieve the delivery of Price Control Deliverables for Water Mains Renewal, Lead Replacement and Water Mains Network Reinforcement. What skills & qualifications you will need: Engineering / process knowledge and experience of Clean Water Distribution asset base and its operation Risk Management understanding and experience Understanding of Yorkshire Water Performance Commitments/Price Control Deliverables Influencing and negotiating skills Well organised and methodical Ability to understand root cause analysis Understanding of Engineering Specifications Understanding of site process safety - representation in Hazard Study Process Full Driving Licence You will also benefit from having: CDM awareness/SMSTS Construction to enable development of safety culture and competence in completing PCI Health & Safety Qualifications Experience of partnership/collaborative working Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy! Do we sound like your cup of tea? If you've got experience in Asset Planning Sponsor and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.
Cardiff, London or Remote (UK) We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ Our Financial Crime Operations team is the shield and the engine of Monzo. We're a collective of investigators, analysts and operational leaders who are driven by our mission to earn and keep our customers' trust, support Monzo's safe growth and contribute to building a safer society. We manage enormous scale and complexity, from real time transaction monitoring to complex regulatory reporting, all while staying human and customer focused. We operate with a high degree of accountability, constantly iterating on our processes, and thriving on the fast pace of change. When you join Financial Crime Operations, you're not just joining a function; you're joining a crucial partner in Monzo's growth, ensuring we expand safely and sustainably. Due to an internal move, we're looking for a Senior Manager to own the most complex, high impact changes across our Financial Crime Operations team. This isn't just about managing projects - it's about transforming how we deliver, embedding new ways of working, and making sure our global expansion is supported by an operation that's rock solid and regulator ready. Reporting to our Director of Financial Crime Operations, you'll be the central driving force, turning strategic vision into operational reality, especially as we stand up our European operating model. Responsibilities Deliver the successful execution of our most critical Financial Crime Operations initiatives, sitting at the intersection of Strategy, Regulation, and Operations. Define, manage and execute the Financial Crime Operations delivery roadmap, ensuring strict alignment with Monzo's wider strategy and regulatory commitments. Lead the delivery of the new EU Operating Model for FinCrime, adapting UK processes to seamlessly support EU obligations across multiple jurisdictions. Drive large scale operational transformation, including outsourcing changes and continuous improvement initiatives to build a more robust and scalable function. Champion and embed a culture of ownership, empowerment, and continuous improvement across the team. Establish and maintain best in class governance for planning, tracking, reporting, and realising benefits from our programmes. Ensure timely, accurate, and transparent communication of progress, risks, and dependencies to senior leadership. Build deep, trusted relationships with Directors and Executives across Risk, Compliance, Product, and Operations. Act as the voice of Financial Crime Operations in bank wide forums, influencing prioritisation and ensuring delivery needs are met. Resolve complex conflicts and align stakeholders across multiple functions and jurisdictions for successful delivery. As we continue to build, this role will take on people leadership responsibilities of a small team of Delivery Managers responsible for large scale, cross functional FinCrime programmes. Qualifications You have a proven track record of leading and delivering significant, large scale operational transformation programmes within regulated financial services. You have a deep working knowledge of Financial Crime Operations, regulatory requirements, and the challenges of designing and implementing global or multi jurisdictional operating models. You are an exceptional change leader who can demonstrate how you've influenced cultural and behavioural shifts, not just structural ones. You can effortlessly translate an ambitious strategic vision into a practical, operational execution plan. Your communication and stakeholder management skills are outstanding, allowing you to operate credibly and confidently at Director and Executive levels. You thrive when managing high risk, high profile regulatory delivery programmes. You have experience managing people and coordinating work across a team. What's in it for you • This role can be based in our Cardiff or London office, or distributed within the UK (with ad hoc meetings in London) • We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. • £1,000 learning budget each year to use on books, training courses and conferences. • We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work from home set up. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out. Equal Opportunities We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.
Nov 19, 2025
Full time
Cardiff, London or Remote (UK) We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ Our Financial Crime Operations team is the shield and the engine of Monzo. We're a collective of investigators, analysts and operational leaders who are driven by our mission to earn and keep our customers' trust, support Monzo's safe growth and contribute to building a safer society. We manage enormous scale and complexity, from real time transaction monitoring to complex regulatory reporting, all while staying human and customer focused. We operate with a high degree of accountability, constantly iterating on our processes, and thriving on the fast pace of change. When you join Financial Crime Operations, you're not just joining a function; you're joining a crucial partner in Monzo's growth, ensuring we expand safely and sustainably. Due to an internal move, we're looking for a Senior Manager to own the most complex, high impact changes across our Financial Crime Operations team. This isn't just about managing projects - it's about transforming how we deliver, embedding new ways of working, and making sure our global expansion is supported by an operation that's rock solid and regulator ready. Reporting to our Director of Financial Crime Operations, you'll be the central driving force, turning strategic vision into operational reality, especially as we stand up our European operating model. Responsibilities Deliver the successful execution of our most critical Financial Crime Operations initiatives, sitting at the intersection of Strategy, Regulation, and Operations. Define, manage and execute the Financial Crime Operations delivery roadmap, ensuring strict alignment with Monzo's wider strategy and regulatory commitments. Lead the delivery of the new EU Operating Model for FinCrime, adapting UK processes to seamlessly support EU obligations across multiple jurisdictions. Drive large scale operational transformation, including outsourcing changes and continuous improvement initiatives to build a more robust and scalable function. Champion and embed a culture of ownership, empowerment, and continuous improvement across the team. Establish and maintain best in class governance for planning, tracking, reporting, and realising benefits from our programmes. Ensure timely, accurate, and transparent communication of progress, risks, and dependencies to senior leadership. Build deep, trusted relationships with Directors and Executives across Risk, Compliance, Product, and Operations. Act as the voice of Financial Crime Operations in bank wide forums, influencing prioritisation and ensuring delivery needs are met. Resolve complex conflicts and align stakeholders across multiple functions and jurisdictions for successful delivery. As we continue to build, this role will take on people leadership responsibilities of a small team of Delivery Managers responsible for large scale, cross functional FinCrime programmes. Qualifications You have a proven track record of leading and delivering significant, large scale operational transformation programmes within regulated financial services. You have a deep working knowledge of Financial Crime Operations, regulatory requirements, and the challenges of designing and implementing global or multi jurisdictional operating models. You are an exceptional change leader who can demonstrate how you've influenced cultural and behavioural shifts, not just structural ones. You can effortlessly translate an ambitious strategic vision into a practical, operational execution plan. Your communication and stakeholder management skills are outstanding, allowing you to operate credibly and confidently at Director and Executive levels. You thrive when managing high risk, high profile regulatory delivery programmes. You have experience managing people and coordinating work across a team. What's in it for you • This role can be based in our Cardiff or London office, or distributed within the UK (with ad hoc meetings in London) • We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. • £1,000 learning budget each year to use on books, training courses and conferences. • We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work from home set up. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out. Equal Opportunities We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert The Manager, Customer Success is a key part of the Customer Success team, responsible for driving strategic objectives and ensuring operational excellence through the leadership of a regional team of 4-5 Customer Success Managers. Each CSM owns the full customer lifecycle -from onboarding through retention, renewals, and commercial conversations -and your role is to enable their success. Rather than managing accounts directly, the Manager, Customer Success focuses exclusively on leading, coaching, and developing the team. You will be the first line of support for escalations, ensuring CSMs have the guidance and resources they need to manage complex customer situations. You'll also work closely with Sales and Services leaders to make sure your team is aligned and positioned to deliver on customer outcomes, renewals, and growth in the region. The Manager, Customer Success is the customer's advocate and is focused on key metrics of success, including customer satisfaction, retention, and identifying new opportunities to expand our relationships with our customers and partners. The Manager, Customer Success is an expert of our products and technology, experimentation strategy, and on growing a culture of experimentation. By relying on past experience, business acumen, and keen project management skills, the Manager, Customer Success is the driving force that enables our customers to build a highly valuable digital program. The Manager, Customer Success is responsible for a regular cadence of team meetings, organizing key enablement exercises, driving higher business acumen and maturity of the team, supporting professional development for each direct report, and a process to flag and support red accounts, and renewal rate forecasting. Lastly, the Manager, Customer Success will serve as the liaison between the customer and Optimizely - facilitating collaboration with Product, Engineering, Sales, Professional Services and others to be the voice of the customer within Optimizely. Job Responsibilities In partnership with Account Executives, own the overall relationship with assigned clients in a blended portfolio of strategic customers, focusing on: growing adoption and ensuring retention, expansion and satisfaction. Work with direct reports to guide as well as directly with customers to build and execute on a success plan that establishes critical goals and key performance indicators for their digital program Ensure customers adopt best practices for both running their digital program and in using Optimizely's platform Implement and ensuring a 'white glove' service for our customers Address risks of client churn with senior management and work through churn risks with team members Introduce new products and services to our customers Lead and participate in the creation of strategies that drive product adoption, value realization, and delight our customers throughout the duration of the customer lifecycle Customer relationship and executive stakeholder management (to C-level) Regularly shares expertise and organizes trainings with the team to support continuous learning and improvement Ability to analyze data, discover compelling insights and develop action plans to achieve goals Manage customers through the full customer lifecycle, from initial on-boarding, scoping to successful maturity and growth. Guide team members in this process. Developing and maintaining a customer success management plan, both for themselves and for the wider team, executes against that plan Leading and directing customers, through building strong relationships and creating the conditions and opportunities to up-sell our company's services and additional products Drive excellent customer satisfaction by understanding and over-delivering against Customer expectations Represent the Customer Success team at client facing meetings, events and internal meetings Ability to report on team performance, conduct plans to improve performance and capabilities when needed Maintaining customer success targets through contract renewals, growth and lead generation Full management of the customer renewal process Maintaining and innovating the use of CRM and CSM tools to record customer information and to track KPI's. Being able to report back to manager on the region's performance. Maintaining outstanding levels of client retention Conducting customer presentations to educate customers on how Optimizely will provide added value and/or drive business value Collaboratively work effectively with and across other departments, especially the sales team, partner team and marketing team in the region Maintain an active course of self-development in Optimizely & Industry developments Travel to customer locations when necessary Knowledge and Experience Experience leading a team of customer success managers An innate drive for customer success and a strong commercial awareness Strong leadership capabilities at the group management level Highly driven with strong desire to achieve top results and break through barriers, determined to adapt quickly and comfortable with some ambiguity Strong conflict management and conflict resolution skills A passion for people, able to use your initiative and willing to go the extra mile Have a "Can Do" attitude Strong customer facing skills, able to pro-actively manage customer expectations, recognize customer needs and adapt company capabilities to customer's requirements Are curious and have a deep desire to continuously improve and learn, with proven capacity to quickly absorb new concepts and technologies, preferably hands-on. Strong technical, analytical, and problem-solving skills. Ability to tie business problems to technical solutions and understand technology value propositions. Comfortable leading presentations and demos of our platform to large groups, both technical and non-technical. In-person and virtually. Track record of achieving targets in a solutions environment Excellent written and verbal communication skills Ability to work well under pressure, while retaining focus and composure Ability to communicate technical/ business issues and solutions clearly and confidently Ability to understand, communicate and interpret best practice digital marketing techniques Experience of delivering strategies and plans Confident; self-motivated and driven to achieve Ability to develop customer trust, grow accounts and nurture the talented team around you is key Energetic, lively and have an engaging personality and enjoy working in a team environment The tenacity to develop and educate existing customers on the company philosophy and product offering Ability to work autonomously negotiating long term relationships Experience with A/B testing/Experimentation and statistical methodologies is a plus Ability to use Optimizely is a plus Ability to travel up to 20% of the time to visit customers
Nov 19, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert The Manager, Customer Success is a key part of the Customer Success team, responsible for driving strategic objectives and ensuring operational excellence through the leadership of a regional team of 4-5 Customer Success Managers. Each CSM owns the full customer lifecycle -from onboarding through retention, renewals, and commercial conversations -and your role is to enable their success. Rather than managing accounts directly, the Manager, Customer Success focuses exclusively on leading, coaching, and developing the team. You will be the first line of support for escalations, ensuring CSMs have the guidance and resources they need to manage complex customer situations. You'll also work closely with Sales and Services leaders to make sure your team is aligned and positioned to deliver on customer outcomes, renewals, and growth in the region. The Manager, Customer Success is the customer's advocate and is focused on key metrics of success, including customer satisfaction, retention, and identifying new opportunities to expand our relationships with our customers and partners. The Manager, Customer Success is an expert of our products and technology, experimentation strategy, and on growing a culture of experimentation. By relying on past experience, business acumen, and keen project management skills, the Manager, Customer Success is the driving force that enables our customers to build a highly valuable digital program. The Manager, Customer Success is responsible for a regular cadence of team meetings, organizing key enablement exercises, driving higher business acumen and maturity of the team, supporting professional development for each direct report, and a process to flag and support red accounts, and renewal rate forecasting. Lastly, the Manager, Customer Success will serve as the liaison between the customer and Optimizely - facilitating collaboration with Product, Engineering, Sales, Professional Services and others to be the voice of the customer within Optimizely. Job Responsibilities In partnership with Account Executives, own the overall relationship with assigned clients in a blended portfolio of strategic customers, focusing on: growing adoption and ensuring retention, expansion and satisfaction. Work with direct reports to guide as well as directly with customers to build and execute on a success plan that establishes critical goals and key performance indicators for their digital program Ensure customers adopt best practices for both running their digital program and in using Optimizely's platform Implement and ensuring a 'white glove' service for our customers Address risks of client churn with senior management and work through churn risks with team members Introduce new products and services to our customers Lead and participate in the creation of strategies that drive product adoption, value realization, and delight our customers throughout the duration of the customer lifecycle Customer relationship and executive stakeholder management (to C-level) Regularly shares expertise and organizes trainings with the team to support continuous learning and improvement Ability to analyze data, discover compelling insights and develop action plans to achieve goals Manage customers through the full customer lifecycle, from initial on-boarding, scoping to successful maturity and growth. Guide team members in this process. Developing and maintaining a customer success management plan, both for themselves and for the wider team, executes against that plan Leading and directing customers, through building strong relationships and creating the conditions and opportunities to up-sell our company's services and additional products Drive excellent customer satisfaction by understanding and over-delivering against Customer expectations Represent the Customer Success team at client facing meetings, events and internal meetings Ability to report on team performance, conduct plans to improve performance and capabilities when needed Maintaining customer success targets through contract renewals, growth and lead generation Full management of the customer renewal process Maintaining and innovating the use of CRM and CSM tools to record customer information and to track KPI's. Being able to report back to manager on the region's performance. Maintaining outstanding levels of client retention Conducting customer presentations to educate customers on how Optimizely will provide added value and/or drive business value Collaboratively work effectively with and across other departments, especially the sales team, partner team and marketing team in the region Maintain an active course of self-development in Optimizely & Industry developments Travel to customer locations when necessary Knowledge and Experience Experience leading a team of customer success managers An innate drive for customer success and a strong commercial awareness Strong leadership capabilities at the group management level Highly driven with strong desire to achieve top results and break through barriers, determined to adapt quickly and comfortable with some ambiguity Strong conflict management and conflict resolution skills A passion for people, able to use your initiative and willing to go the extra mile Have a "Can Do" attitude Strong customer facing skills, able to pro-actively manage customer expectations, recognize customer needs and adapt company capabilities to customer's requirements Are curious and have a deep desire to continuously improve and learn, with proven capacity to quickly absorb new concepts and technologies, preferably hands-on. Strong technical, analytical, and problem-solving skills. Ability to tie business problems to technical solutions and understand technology value propositions. Comfortable leading presentations and demos of our platform to large groups, both technical and non-technical. In-person and virtually. Track record of achieving targets in a solutions environment Excellent written and verbal communication skills Ability to work well under pressure, while retaining focus and composure Ability to communicate technical/ business issues and solutions clearly and confidently Ability to understand, communicate and interpret best practice digital marketing techniques Experience of delivering strategies and plans Confident; self-motivated and driven to achieve Ability to develop customer trust, grow accounts and nurture the talented team around you is key Energetic, lively and have an engaging personality and enjoy working in a team environment The tenacity to develop and educate existing customers on the company philosophy and product offering Ability to work autonomously negotiating long term relationships Experience with A/B testing/Experimentation and statistical methodologies is a plus Ability to use Optimizely is a plus Ability to travel up to 20% of the time to visit customers
Have you ever used the self-checkout? Played the slots at a casino? Maybe you grabbled a drink for a vending machine or paid to park your car? If you answered with a resounding "YES", then you have done so with the aid of one of the 10 million devices installed by Crane Payment Innovations (CPI). We make the technology that powers your everyday life, enabling more than 4 billion transactions every week in more than 143 currencies worldwide. From cash and coins to cards and mobile, we keep the world of payments moving with smart validation devices and business management software. Headquartered in Malvern, PA, CPI is supported by more than 2500 global associates, 7 manufacturing sites, and 12 corporate offices. Primary Function: Lead and drive the development of policies and procedures for compliance to all regulatory and Crane requirements for trade import and export activities within CPI. Perform random audits to ensure compliance and work with operations team to identify root cause and to drive effective countermeasures for any and all gaps. Identify areas of risk and opportunity to improve compliance and efficiency. Support foreign trade, clearance of customs, relations with national and international authorities, as well as other related parties, in order to take advantage of preferential schemes and incentives for products and raw materials which are transported and distributed around the world. Reporting Structure: This role reports to the Sr. Director of Finance and Compliance. The role is expected to lead through influence by working with the different functions within CPI to drive compliance requirements and initiatives. Responsibilities and Duties Evaluate the efficiency of controls and improve them continuously Collaborate with stakeholder departments to monitor enforcement of standards and regulations Assess the business's future ventures to identify possible compliance risks Review the work of colleagues when necessary to identify compliance issues and provide advice or training Keep abreast of regulatory developments within or outside of the company as well as evolving best practices in compliance control Prepare reports for senior management and external regulatory bodies as appropriate Develop and manage freight forwarder and customs agent relationships Assure that all third-party logistics providers are operating in accordance with agreements and company policies Assure that complete import and export procedures, standard shipping instructions and destination profiles are established for destination countries Establish partnerships/strong relationships with other departments to build standard procedures, controls, practices, and systems Develop adequate staff of skilled and trained people in all regions capable of managing international shipments originating in their local regions. Continually train staff on latest logistics and compliance policies Manage the processes around preparation, implementation, and modification of export/import license applications Interpret and ensure program compliance with terms and conditions of export authorizations Manage the export/import compliance risk assessments Development and implementation of export/import procedures, self-assessments and compliance activities Research, interpret and apply complex government regulations such as the Export Administration Regulations (EAR), Customs Regulations, Harmonized Tariff Schedule (HTS) Serve as the subject matter expert in trade compliance for Europe Act as the point of contact for CPI's UK sites for Customs and Trade Compliance matters. Conduct internal audits relating to export and import activities. Maintain part master data within the ERP systems (SAP and SmartVision) relating to tariff code, country of origin and export control classification. Manage SOPs with third party brokers, including part master data and clearance instructions. Conduct product classification including tariff code and export control classification. Conduct country of origin assessments, including verification of preferential origin status. Manage Standing Authorities for third parties in CDS. Manage UK export licence application process, including documentation verification and retention. Act as the key liaison between any government authorities and CPI's UK sites relating to trade compliance matters. Provide training relating to Trade Compliance to CPI's UK sites. Support the Director of Global Trade Compliance in the development and implementation of global trade compliance policies and procedures. Qualifications BS or BA degree and a minimum of 5-10 years import/export administration Extensive knowledge of import and export control laws and regulations as they relate to: Export Administration Regulations (EAR) Key Attributes for Success Excellent communication skills - need to constantly keep site & finance management, logistics specialists, other members of supply informed of progress as well as present to senior management Organization and follow up skills - The ability to facilitate teams and report status updates to management. Strong teamwork, interpersonal and customer service skills; ability to interface with many different members of the CPI organization Ability to manage projects; ability to prioritize multiple tasks, develop and mentor associates in the area of compliance Leadership skills - ability to implement and drive improvement in the department aligning with management vision for the department Analysis skills - must have the ability to analyze competitive quotes and recommend suppliers for projects. Experience with spreadsheets (Excel mandatory). Continuous improvement - Drive compliance and logistic productivity improvements by working within the Crane Business System. Up to 50% travel Crane Competencies Safety - Promotes, creates and ensures that a safe work environment is assured and maintained. Actively participates in programs such as Safety Committees, 5S programs, SOP implementation. Uses and assures that all employees are using the required PPE. Drives safety through the organization to ensure that all staff are following the proper safety procedures. Questions current procedures to assure we are striving for perfection. Crane Business Systems - Actively leads and/or participates in appropriate continuous improvement and CBS activities for their position. Takes the initiative to learn and apply CBS tools. Seeks out areas to improve and does not accept status quo. Uses action plans, TTIs, KPI to manage and develop self and team. Sets the correct priorities and uses CBS tools to drive KPI that lead to expected results and sustained performance. Consistently follows and supports the Crane Way. This may include kaizen participation, Kaizen Roadmap development, attending report outs, use of target sheets to assure results, daily walk-through. Intellectual Capital - Understands business trends and IC capabilities needed to drive success. Assesses IC in organization or team and actively develops, top grades and recruits to ensure the right skills and talent are in place in the team to support the business strategy. Partners with HR to set recruiting strategies and proficiently utilizes the CID's process. Sets and regularly communicates expectations and ensures goals are aligned with Crane's strategic initiatives. Identifies high potentials and those in need of development. Supports recruiting, development and succession planning initiatives by identifying own as well as team's strengths and weaknesses. Sets actionable development plans for self and others. Shares knowledge and best practices and coaches others for personal and professional development. Promotes the movement of people throughout Crane for the right development opportunity. Provides continuous feedback on company, team and individual performance and is open to two-way communication. Holds self and others accountable to performance standards and recognizes top performers. Effectively uses the performance appraisal process to identify areas of improvement and is open to giving or receiving both positive as well as constructive feedback. Ethics & Transparency - In the spirit of the R.T. Crane Resolution maintains the highest standards of conduct and ethical behavior. This includes behavior that is beyond reproach: honest and vigilant for doing the right thing no matter the cost. Committed to meeting the principles of Crane's Code of Ethics, Crane's Business Ethics and Compliance with Law Policy and encourages similar commitment from other Crane employees. Seeks to understand their own strengths and weaknesses and works toward continuous improvement (including self-improvement plans). Raises issues in a timely fashion and fixes the underlying issue, with trust and respect, preventing any deception by covering up issues. Acts immediately and decisively when evidence of impropriety has occurred. Timely completion of all required training. Job Knowledge/Technical Skills - Capable and effective in the area of expertise. Able to clearly communicate the knowledge for their position into everyday use. Has the requisite skills necessary to utilize computer related tools . click apply for full job details
Nov 18, 2025
Full time
Have you ever used the self-checkout? Played the slots at a casino? Maybe you grabbled a drink for a vending machine or paid to park your car? If you answered with a resounding "YES", then you have done so with the aid of one of the 10 million devices installed by Crane Payment Innovations (CPI). We make the technology that powers your everyday life, enabling more than 4 billion transactions every week in more than 143 currencies worldwide. From cash and coins to cards and mobile, we keep the world of payments moving with smart validation devices and business management software. Headquartered in Malvern, PA, CPI is supported by more than 2500 global associates, 7 manufacturing sites, and 12 corporate offices. Primary Function: Lead and drive the development of policies and procedures for compliance to all regulatory and Crane requirements for trade import and export activities within CPI. Perform random audits to ensure compliance and work with operations team to identify root cause and to drive effective countermeasures for any and all gaps. Identify areas of risk and opportunity to improve compliance and efficiency. Support foreign trade, clearance of customs, relations with national and international authorities, as well as other related parties, in order to take advantage of preferential schemes and incentives for products and raw materials which are transported and distributed around the world. Reporting Structure: This role reports to the Sr. Director of Finance and Compliance. The role is expected to lead through influence by working with the different functions within CPI to drive compliance requirements and initiatives. Responsibilities and Duties Evaluate the efficiency of controls and improve them continuously Collaborate with stakeholder departments to monitor enforcement of standards and regulations Assess the business's future ventures to identify possible compliance risks Review the work of colleagues when necessary to identify compliance issues and provide advice or training Keep abreast of regulatory developments within or outside of the company as well as evolving best practices in compliance control Prepare reports for senior management and external regulatory bodies as appropriate Develop and manage freight forwarder and customs agent relationships Assure that all third-party logistics providers are operating in accordance with agreements and company policies Assure that complete import and export procedures, standard shipping instructions and destination profiles are established for destination countries Establish partnerships/strong relationships with other departments to build standard procedures, controls, practices, and systems Develop adequate staff of skilled and trained people in all regions capable of managing international shipments originating in their local regions. Continually train staff on latest logistics and compliance policies Manage the processes around preparation, implementation, and modification of export/import license applications Interpret and ensure program compliance with terms and conditions of export authorizations Manage the export/import compliance risk assessments Development and implementation of export/import procedures, self-assessments and compliance activities Research, interpret and apply complex government regulations such as the Export Administration Regulations (EAR), Customs Regulations, Harmonized Tariff Schedule (HTS) Serve as the subject matter expert in trade compliance for Europe Act as the point of contact for CPI's UK sites for Customs and Trade Compliance matters. Conduct internal audits relating to export and import activities. Maintain part master data within the ERP systems (SAP and SmartVision) relating to tariff code, country of origin and export control classification. Manage SOPs with third party brokers, including part master data and clearance instructions. Conduct product classification including tariff code and export control classification. Conduct country of origin assessments, including verification of preferential origin status. Manage Standing Authorities for third parties in CDS. Manage UK export licence application process, including documentation verification and retention. Act as the key liaison between any government authorities and CPI's UK sites relating to trade compliance matters. Provide training relating to Trade Compliance to CPI's UK sites. Support the Director of Global Trade Compliance in the development and implementation of global trade compliance policies and procedures. Qualifications BS or BA degree and a minimum of 5-10 years import/export administration Extensive knowledge of import and export control laws and regulations as they relate to: Export Administration Regulations (EAR) Key Attributes for Success Excellent communication skills - need to constantly keep site & finance management, logistics specialists, other members of supply informed of progress as well as present to senior management Organization and follow up skills - The ability to facilitate teams and report status updates to management. Strong teamwork, interpersonal and customer service skills; ability to interface with many different members of the CPI organization Ability to manage projects; ability to prioritize multiple tasks, develop and mentor associates in the area of compliance Leadership skills - ability to implement and drive improvement in the department aligning with management vision for the department Analysis skills - must have the ability to analyze competitive quotes and recommend suppliers for projects. Experience with spreadsheets (Excel mandatory). Continuous improvement - Drive compliance and logistic productivity improvements by working within the Crane Business System. Up to 50% travel Crane Competencies Safety - Promotes, creates and ensures that a safe work environment is assured and maintained. Actively participates in programs such as Safety Committees, 5S programs, SOP implementation. Uses and assures that all employees are using the required PPE. Drives safety through the organization to ensure that all staff are following the proper safety procedures. Questions current procedures to assure we are striving for perfection. Crane Business Systems - Actively leads and/or participates in appropriate continuous improvement and CBS activities for their position. Takes the initiative to learn and apply CBS tools. Seeks out areas to improve and does not accept status quo. Uses action plans, TTIs, KPI to manage and develop self and team. Sets the correct priorities and uses CBS tools to drive KPI that lead to expected results and sustained performance. Consistently follows and supports the Crane Way. This may include kaizen participation, Kaizen Roadmap development, attending report outs, use of target sheets to assure results, daily walk-through. Intellectual Capital - Understands business trends and IC capabilities needed to drive success. Assesses IC in organization or team and actively develops, top grades and recruits to ensure the right skills and talent are in place in the team to support the business strategy. Partners with HR to set recruiting strategies and proficiently utilizes the CID's process. Sets and regularly communicates expectations and ensures goals are aligned with Crane's strategic initiatives. Identifies high potentials and those in need of development. Supports recruiting, development and succession planning initiatives by identifying own as well as team's strengths and weaknesses. Sets actionable development plans for self and others. Shares knowledge and best practices and coaches others for personal and professional development. Promotes the movement of people throughout Crane for the right development opportunity. Provides continuous feedback on company, team and individual performance and is open to two-way communication. Holds self and others accountable to performance standards and recognizes top performers. Effectively uses the performance appraisal process to identify areas of improvement and is open to giving or receiving both positive as well as constructive feedback. Ethics & Transparency - In the spirit of the R.T. Crane Resolution maintains the highest standards of conduct and ethical behavior. This includes behavior that is beyond reproach: honest and vigilant for doing the right thing no matter the cost. Committed to meeting the principles of Crane's Code of Ethics, Crane's Business Ethics and Compliance with Law Policy and encourages similar commitment from other Crane employees. Seeks to understand their own strengths and weaknesses and works toward continuous improvement (including self-improvement plans). Raises issues in a timely fashion and fixes the underlying issue, with trust and respect, preventing any deception by covering up issues. Acts immediately and decisively when evidence of impropriety has occurred. Timely completion of all required training. Job Knowledge/Technical Skills - Capable and effective in the area of expertise. Able to clearly communicate the knowledge for their position into everyday use. Has the requisite skills necessary to utilize computer related tools . click apply for full job details
Sureserve Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do. We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents. With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future. Sureserve Compliance Central We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients We are currently searching for a dynamic and proven Regional Manager to join our team. Overview of Role The Regional Manager will provide technical support, and training to a team of experienced qualified gas engineers. They will also be responsible for the recruitment and performance management of the team, setting the standard for service and ensuring the team meets company objectives. You will be a key point of communication, liaising with senior management and reporting on regional developments. Key Responsibilities: Responsible for the recruitment and development of an engaged workforce, motivating and managing through the appropriate HR processes, including incidents of grievance and a disciplinary nature. Ensure that contractual and specific requirements are delivered, motivating the Engineers, and providing technical support in completing their duties both during normal working hours and through the 24/7 call out. Communicating Company procedures and Client requirements to operatives through daily contact and the structured monthly Toolbox Talks. Represent the Company in a professional manner at Client Progress Meetings, Tenant Forums, when dealing with complaints etc. Maintain accurate records of all formal communications, site visits and Client meetings. Drive the implementation of company strategies at the regional level. Financial responsibility for region including annual budget planning and period reforecasting. Manage stakeholder relationships with national and local customers, supply chain and workforce. Analyse key metrics and prepare comprehensive regional reports. Required Attributes: Proven experience in a managerial role within a similar sector. Strong analytical and problem solving skills. Excellent communication, interpersonal and leadership skills. Commercial acumen with a strategic mindset. What We Offer: Eligible for the Managers Performance related bonus following a probationary period. Vehicle & fuel card (excludes private use) Employee wellbeing programme, occupational health support, telephone support- counselling for staff. Service level awarded annual leave Enhanced Maternity & Paternity Packages Dental/Healthcare cash plan Cycle to Work Scheme Electric Vehicle Leasing Scheme Gender & Equality Working Group Sureserve Academy- a platform for development, career progression Employee Voice Programme Social activities for all of our teams Sureserve Legends- celebrating the fantastic ways in which our employees live our values. Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Join us in our mission to deliver excellence across the UK. JBRP1_UKTJ
Nov 18, 2025
Full time
Sureserve Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do. We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents. With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future. Sureserve Compliance Central We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients We are currently searching for a dynamic and proven Regional Manager to join our team. Overview of Role The Regional Manager will provide technical support, and training to a team of experienced qualified gas engineers. They will also be responsible for the recruitment and performance management of the team, setting the standard for service and ensuring the team meets company objectives. You will be a key point of communication, liaising with senior management and reporting on regional developments. Key Responsibilities: Responsible for the recruitment and development of an engaged workforce, motivating and managing through the appropriate HR processes, including incidents of grievance and a disciplinary nature. Ensure that contractual and specific requirements are delivered, motivating the Engineers, and providing technical support in completing their duties both during normal working hours and through the 24/7 call out. Communicating Company procedures and Client requirements to operatives through daily contact and the structured monthly Toolbox Talks. Represent the Company in a professional manner at Client Progress Meetings, Tenant Forums, when dealing with complaints etc. Maintain accurate records of all formal communications, site visits and Client meetings. Drive the implementation of company strategies at the regional level. Financial responsibility for region including annual budget planning and period reforecasting. Manage stakeholder relationships with national and local customers, supply chain and workforce. Analyse key metrics and prepare comprehensive regional reports. Required Attributes: Proven experience in a managerial role within a similar sector. Strong analytical and problem solving skills. Excellent communication, interpersonal and leadership skills. Commercial acumen with a strategic mindset. What We Offer: Eligible for the Managers Performance related bonus following a probationary period. Vehicle & fuel card (excludes private use) Employee wellbeing programme, occupational health support, telephone support- counselling for staff. Service level awarded annual leave Enhanced Maternity & Paternity Packages Dental/Healthcare cash plan Cycle to Work Scheme Electric Vehicle Leasing Scheme Gender & Equality Working Group Sureserve Academy- a platform for development, career progression Employee Voice Programme Social activities for all of our teams Sureserve Legends- celebrating the fantastic ways in which our employees live our values. Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Join us in our mission to deliver excellence across the UK. JBRP1_UKTJ
DescriptionWho we areSagentia Innovation provides leading-edge product development and independent advisory services to a broad range of companies from some of the worlds leading and best-known multinationals, to start-up disruptors. We operate projects ranging in scale from £10k to £10m and serve customers across the medical, industrial, chemicals and energy, food and beverage, and consumer industry sectors. We are part of Science Group (AIM:SAG), which has more than ten offices globally, two UK-based dedicated R&D innovation centers and more than 650 employees. Our R&D consultancy projects are delivered from our UK offices.The opportunityWe are looking for a senior commercial person with significant experience of R&D or Innovation in a relevant industrial market R&D to join Sagentia Innovations dynamic and growing team in our Harston or Epsom office. Areas of expertise will likely be aligned with cross-cutting campaigns such as fluid handling, specialty chemicals and sustainable innovation. Reporting into the Managing Partner, Industrial, Chemicals & Energy, you will play a key role in contributing to the continued growth and success of the business. To be successful in this role you will lead business development and client relationship management activities drawing upon your R&D background. You will provide input to the strategy and will ultimately be responsible for profitable sales and successful project delivery within nominated accounts and sub-sector campaigns. You will have the opportunity to travel overseas to visit and work with our clients; it is expected that you will be travelling around 25% of your time (US, Europe and Asia).Key ResponsibilitiesBusiness Development within target industries: Collaborate with Business Development Managers within the Group; source new sales leads through proactive sales & marketing activities. Visit prospects to identify potential client needs sell the value proposition of Sagentia Innovation. Own and coordinate the writing and delivery of compelling sales & marketing material (e.g. discussion documents, proposals, case studies, capability decks) Take direct ownership of the sales process, including specifically the identification, profession and closing of sales opportunities contributing to the growth of the sector sales pipeline Responsible for reviewing proposals and project deliverables prior to client release Account management, within a set of nominated key accounts: Act as main point of contact between Sagentia Innovation and client account. Network widely to maximize exposure to Sagentia Innovation within the clients organization Seek opportunities within target accounts to grow additional revenue streams for Sagentia Innovation. Maintain sales and revenue forecast Responsible for client communication on commercial matters; ensure issues are addressed that are raised by the client or by Sagentia Innovation. Technical/Clinical Domain Leadership within specific market sub-sectors: Establish areas of opportunity within specific market sub-sectors, working with our marketing team Take lead on messaging and speak at events on key thought leadership topics Feedback market information to the technical & marketing teams to support product and service development Contract management Responsible for negotiating contracts; work with the Managing Partner and the Groups executive team as appropriate Demonstrate commercial and business awareness and manage situations effectively that will enhance the brand and perception of Sagentia Innovation Oversee project delivery Oversee and where necessary provide high level contribution to project delivery ensuring it meets client requirements Link client stakeholder needs with technical delivery of project and where appropriate translate technical delivery into client language Where appropriate lead delivery meetings/facilitate workshops etc. Skills, Knowledge and ExpertiseExperience & Qualifications Degree qualifications to Masters/PhD level from an Engineering or Science background preferred; MBA would be beneficial Experience of industrial R&D and Innovation You will have carried out a similar role in another fee-for-service business in either a commercial role or a client-facing Programme Management role. Approximately 10+ years post education work experience Experience of operating at a senior level (CXO, VP or R&D Director) within large blue chip corporates and startups Experience in delivering against defined sales and business development targets Evidence of success in building a rapport and trust in B2B relationships Experience of new product/device introduction Experience of operating with US, EU and Asian organisations/markets would be highly desirable. Career Development We are committed to career development and make a focussed effort to offer tailored professional training and mentoring to allow each individual to thrive within their environment and realize personal potential. BenefitsWe offer a competitive salary and benefits package. JBRP1_UKTJ
Nov 18, 2025
Full time
DescriptionWho we areSagentia Innovation provides leading-edge product development and independent advisory services to a broad range of companies from some of the worlds leading and best-known multinationals, to start-up disruptors. We operate projects ranging in scale from £10k to £10m and serve customers across the medical, industrial, chemicals and energy, food and beverage, and consumer industry sectors. We are part of Science Group (AIM:SAG), which has more than ten offices globally, two UK-based dedicated R&D innovation centers and more than 650 employees. Our R&D consultancy projects are delivered from our UK offices.The opportunityWe are looking for a senior commercial person with significant experience of R&D or Innovation in a relevant industrial market R&D to join Sagentia Innovations dynamic and growing team in our Harston or Epsom office. Areas of expertise will likely be aligned with cross-cutting campaigns such as fluid handling, specialty chemicals and sustainable innovation. Reporting into the Managing Partner, Industrial, Chemicals & Energy, you will play a key role in contributing to the continued growth and success of the business. To be successful in this role you will lead business development and client relationship management activities drawing upon your R&D background. You will provide input to the strategy and will ultimately be responsible for profitable sales and successful project delivery within nominated accounts and sub-sector campaigns. You will have the opportunity to travel overseas to visit and work with our clients; it is expected that you will be travelling around 25% of your time (US, Europe and Asia).Key ResponsibilitiesBusiness Development within target industries: Collaborate with Business Development Managers within the Group; source new sales leads through proactive sales & marketing activities. Visit prospects to identify potential client needs sell the value proposition of Sagentia Innovation. Own and coordinate the writing and delivery of compelling sales & marketing material (e.g. discussion documents, proposals, case studies, capability decks) Take direct ownership of the sales process, including specifically the identification, profession and closing of sales opportunities contributing to the growth of the sector sales pipeline Responsible for reviewing proposals and project deliverables prior to client release Account management, within a set of nominated key accounts: Act as main point of contact between Sagentia Innovation and client account. Network widely to maximize exposure to Sagentia Innovation within the clients organization Seek opportunities within target accounts to grow additional revenue streams for Sagentia Innovation. Maintain sales and revenue forecast Responsible for client communication on commercial matters; ensure issues are addressed that are raised by the client or by Sagentia Innovation. Technical/Clinical Domain Leadership within specific market sub-sectors: Establish areas of opportunity within specific market sub-sectors, working with our marketing team Take lead on messaging and speak at events on key thought leadership topics Feedback market information to the technical & marketing teams to support product and service development Contract management Responsible for negotiating contracts; work with the Managing Partner and the Groups executive team as appropriate Demonstrate commercial and business awareness and manage situations effectively that will enhance the brand and perception of Sagentia Innovation Oversee project delivery Oversee and where necessary provide high level contribution to project delivery ensuring it meets client requirements Link client stakeholder needs with technical delivery of project and where appropriate translate technical delivery into client language Where appropriate lead delivery meetings/facilitate workshops etc. Skills, Knowledge and ExpertiseExperience & Qualifications Degree qualifications to Masters/PhD level from an Engineering or Science background preferred; MBA would be beneficial Experience of industrial R&D and Innovation You will have carried out a similar role in another fee-for-service business in either a commercial role or a client-facing Programme Management role. Approximately 10+ years post education work experience Experience of operating at a senior level (CXO, VP or R&D Director) within large blue chip corporates and startups Experience in delivering against defined sales and business development targets Evidence of success in building a rapport and trust in B2B relationships Experience of new product/device introduction Experience of operating with US, EU and Asian organisations/markets would be highly desirable. Career Development We are committed to career development and make a focussed effort to offer tailored professional training and mentoring to allow each individual to thrive within their environment and realize personal potential. BenefitsWe offer a competitive salary and benefits package. JBRP1_UKTJ
New Product Development Manager - London Job Title: New Product Development (NPD) Manager Location : SE1, London (Southwark) Reports to : Head of Quality Assurance Department : Category & Product Employment Type : Full-time in office Salary : Competitive Role Overview Black Sheep Coffee is seeking a creative and driven New Product Development (NPD) Manager to lead the innovation and evolution of our food and drink offerings across the UK, US, and Middle East markets. As part of the Category & Product team, which includes Supply Chain, Data & Analytics, and Marketing, you will oversee the full product lifecycle from ideation to launch ensuring all products meet Black Sheep Coffee's high standards of quality and brand alignment. This role combines strategic planning, market research, and cross-functional collaboration to ensure we remain ahead of industry trends. The NPD Manager will also contribute valuable insights through regular Quarterly Trend Reports and Competitor Analysis Reports, shaping long-term product strategies. Key Responsibilities 1. New Product Development Lead the end-to-end development process for food and drink products, focusing on global market requirements and customer preferences. Collaborate with internal teams (e.g., Supply Chain, Marketing, and Data & Analytics) and external suppliers to refine and perfect products. Conduct in-depth market research to identify trends, competitive insights, and emerging consumer demands, ensuring Black Sheep Coffee's offerings remain innovative and market-leading. 2. Quarterly Trend Reports Produce detailed Quarterly Trend Reports, highlighting industry innovations, customer preferences, and emerging global food and beverage trends. Leverage insights to guide product development strategy and maintain a competitive edge. Present actionable findings to senior leadership and key stakeholders, influencing product roadmaps. 3. Competitor Analysis Develop and maintain comprehensive Competitor Analysis Reports, identifying key differentiators and trends in the market. Use insights to shape product development decisions, ensuring Black Sheep Coffee stays ahead in quality, innovation, and appeal. Share findings with cross-functional teams to inform broader business strategies. 4. Product Launch Coordination Partner with the Brand and Compliance Department to ensure all product launches comply with allergen and safety regulations across global markets. Collaborate with the L&D Content Creator to produce training materials and 'How-To' guides, equipping teams for successful product rollouts. Work with Marketing to develop localized promotional materials and campaigns tailored to global audiences. 5. Seasonal Product Launch Calendar Create and manage a seasonal calendar for global product launches, strategically planning releases to keep offerings exciting and relevant. Ensure timely execution of launches that resonate with customer preferences while aligning with Black Sheep Coffee's sales objectives. 6. Cross-Functional Collaboration Collaborate closely with the Category & Product team, including Supply Chain, Data & Analytics, and Marketing, to ensure seamless execution of product initiatives. Act as the central contact for global teams, ensuring alignment and smooth communication across regions. About You A Bachelor's degree in Business, Food Science, Marketing, or a related field. At least 2 years of experience in product development and management, ideally within the food and beverage industry and with global or multi-market exposure. Proven expertise in conducting trend and competitor analysis, translating findings into actionable product strategies. Solid understanding of allergen regulations, product labelling, and food safety standards across multiple markets. proficiency in Microsoft Excel, numerical and analytical skills with the ability to interpret data accurately. Strong project management skills, with the ability to manage multiple priorities and meet tight deadlines. Excellent communication and interpersonal skills, capable of collaborating with diverse teams and external suppliers. Passionate about food and drink trends, with the creativity to transform insights into globally relevant products. Detail-oriented, innovative, and driven to maintain high standards across all regions. About Black Sheep Coffee Join the thriving team at Black Sheep Coffee, the rapidly expanding 4th largest coffee chain in the UK. With our sights set on further growth, this is an exciting opportunity to be part of our success story. Since our establishment in 2013, we have captivated coffee lovers with our commitment to quality and innovation. As a testament to our dedication, we have risen to become one of the leading players in the UK coffee scene. With our continuous expansion plans, there has never been a more exciting time to join us. As a member of our team, you will have the chance to contribute to our upward trajectory and be part of our ambitious journey towards shaping the future of the coffee industry. We foster a dynamic and collaborative work environment where your ideas are valued, and your professional growth is encouraged. With a strong emphasis on teamwork and a passion for excellence, we provide a supportive platform for you to thrive and make a meaningful impact. Don't miss the opportunity to be part of a rapidly growing company that values innovation, quality, and the power of exceptional coffee. Join Black Sheep Coffee today and embark on a rewarding career that offers unlimited potential.
Nov 18, 2025
Full time
New Product Development Manager - London Job Title: New Product Development (NPD) Manager Location : SE1, London (Southwark) Reports to : Head of Quality Assurance Department : Category & Product Employment Type : Full-time in office Salary : Competitive Role Overview Black Sheep Coffee is seeking a creative and driven New Product Development (NPD) Manager to lead the innovation and evolution of our food and drink offerings across the UK, US, and Middle East markets. As part of the Category & Product team, which includes Supply Chain, Data & Analytics, and Marketing, you will oversee the full product lifecycle from ideation to launch ensuring all products meet Black Sheep Coffee's high standards of quality and brand alignment. This role combines strategic planning, market research, and cross-functional collaboration to ensure we remain ahead of industry trends. The NPD Manager will also contribute valuable insights through regular Quarterly Trend Reports and Competitor Analysis Reports, shaping long-term product strategies. Key Responsibilities 1. New Product Development Lead the end-to-end development process for food and drink products, focusing on global market requirements and customer preferences. Collaborate with internal teams (e.g., Supply Chain, Marketing, and Data & Analytics) and external suppliers to refine and perfect products. Conduct in-depth market research to identify trends, competitive insights, and emerging consumer demands, ensuring Black Sheep Coffee's offerings remain innovative and market-leading. 2. Quarterly Trend Reports Produce detailed Quarterly Trend Reports, highlighting industry innovations, customer preferences, and emerging global food and beverage trends. Leverage insights to guide product development strategy and maintain a competitive edge. Present actionable findings to senior leadership and key stakeholders, influencing product roadmaps. 3. Competitor Analysis Develop and maintain comprehensive Competitor Analysis Reports, identifying key differentiators and trends in the market. Use insights to shape product development decisions, ensuring Black Sheep Coffee stays ahead in quality, innovation, and appeal. Share findings with cross-functional teams to inform broader business strategies. 4. Product Launch Coordination Partner with the Brand and Compliance Department to ensure all product launches comply with allergen and safety regulations across global markets. Collaborate with the L&D Content Creator to produce training materials and 'How-To' guides, equipping teams for successful product rollouts. Work with Marketing to develop localized promotional materials and campaigns tailored to global audiences. 5. Seasonal Product Launch Calendar Create and manage a seasonal calendar for global product launches, strategically planning releases to keep offerings exciting and relevant. Ensure timely execution of launches that resonate with customer preferences while aligning with Black Sheep Coffee's sales objectives. 6. Cross-Functional Collaboration Collaborate closely with the Category & Product team, including Supply Chain, Data & Analytics, and Marketing, to ensure seamless execution of product initiatives. Act as the central contact for global teams, ensuring alignment and smooth communication across regions. About You A Bachelor's degree in Business, Food Science, Marketing, or a related field. At least 2 years of experience in product development and management, ideally within the food and beverage industry and with global or multi-market exposure. Proven expertise in conducting trend and competitor analysis, translating findings into actionable product strategies. Solid understanding of allergen regulations, product labelling, and food safety standards across multiple markets. proficiency in Microsoft Excel, numerical and analytical skills with the ability to interpret data accurately. Strong project management skills, with the ability to manage multiple priorities and meet tight deadlines. Excellent communication and interpersonal skills, capable of collaborating with diverse teams and external suppliers. Passionate about food and drink trends, with the creativity to transform insights into globally relevant products. Detail-oriented, innovative, and driven to maintain high standards across all regions. About Black Sheep Coffee Join the thriving team at Black Sheep Coffee, the rapidly expanding 4th largest coffee chain in the UK. With our sights set on further growth, this is an exciting opportunity to be part of our success story. Since our establishment in 2013, we have captivated coffee lovers with our commitment to quality and innovation. As a testament to our dedication, we have risen to become one of the leading players in the UK coffee scene. With our continuous expansion plans, there has never been a more exciting time to join us. As a member of our team, you will have the chance to contribute to our upward trajectory and be part of our ambitious journey towards shaping the future of the coffee industry. We foster a dynamic and collaborative work environment where your ideas are valued, and your professional growth is encouraged. With a strong emphasis on teamwork and a passion for excellence, we provide a supportive platform for you to thrive and make a meaningful impact. Don't miss the opportunity to be part of a rapidly growing company that values innovation, quality, and the power of exceptional coffee. Join Black Sheep Coffee today and embark on a rewarding career that offers unlimited potential.
In a Nutshell We have an exciting opportunity for a Senior Estimator to join our team within Vistry South West Midlands, at our Coleshill office. The Senior Estimator will work within our Commercial Team reporting to our Pre-Con Project Director to deliver accurate estimating and cashflows for a multitude of schemes, completing all-encompassing development appraisals and cashflows. The successful candidate will come from a housebuilding, or residential developer and be experienced in pricing multi tenure schemes, with a key focus on key group KPI's such as ROCE, Peak Funds and Immediate Cash requirements, through the completion of detailed cashflows. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Experienced in pricing residential development, with elemental BQ experience for all major infrastructure works. A proven track record in a similar position within a housebuilding, residential contractor. Experience working with various internal and external stakeholders Ability to utilise current and new networks to assist with the estimating process Strong commitment to achieving deadlines Able to work efficiently on own initiative, prioritising as necessary Ability to collaborate with others and inter departmental discussions and workshops, to drive value and efficiencies. Willing to work extra to meet deadlines as and when the business needs require it Experience completing detailed cashflows, both in Excel and Coins, for multi tenure developments, including Joint Ventures and pure contracting sites. Full ownership of the cost library within the regions master appraisal. Strong Experience of Excel and appraisal models. Desirable Experience with Bluebeam Knowledge of the efficiencies and key drivers present within multi tenure developments. Experience producing CSAs for varying tenures maximising day 1 cash. Experience completing Homes England Tenures and the necessary tender forms and process. Experience bidding and estimating schemes within the Midlands within the residential sector. More about the Senior Estimator role Represent the commercial viability of schemes at cross-departmental discussions and be able to communicate and strategies at all levels in respect of cost and related matters Assist in the preparation of cash flows for all viabilities, updating these through the life of the developments, including for all elements of the developments cost cycle. Provide a cost advisory and investigation service to the Estimating and Development Team Produce and manage land viabilities for bid purposes, liaising with the land department, driving value and providing opportunities allowing the region to be both competitive and accurate within the bid submissions. Evaluate risks and cost of construction abnormalities in formulating the budget, discussing and reviewing specifications for partners in association with the commercial team prior to the land bid Post the purchase of land, you will propose improved economical design and engineering solutions for the team to consider. Focusing on Value engineering existing infrastructure designs and external works. Assist the Pre-Construction Director and Commercial Director in reviewing new preliminary layouts and viabilities of schemes. Liaise and assist the Pre-Construction Director and Technical department regarding best solutions for house type designs and internal layouts, prior to planning and throughout the planning process. Taking full responsibility for the continued viability of schemes and reporting and improvements or degradation to the schemes position. Ahead of start on site, you will help prepare budget packs, liaising with the commercial managers to ensure all latest material, preliminaries, subcontracts, sales and development costs are included in the financial review. Also giving a formal handover of the site, with the varying details and nuances that must be understood. Assist in securing land and contracting opportunities within our market sector and geographic operational area. Initial appraisal of development sites based on information provided. Assess risks and opportunities, establish viability. Supporting value engineering or negotiating exercises where required. Update financial appraisal at key stages of the development process - including offer stage, acquisition approval, planning application and planning approval stages. Financial modelling of cost and revenue streams to determine funding requirements of each development. A key KPI for the group. Help the Land Director with financial metrics needed for the Life of Site Gateways and resulting approval papers. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. JBRP1_UKTJ
Nov 18, 2025
Full time
In a Nutshell We have an exciting opportunity for a Senior Estimator to join our team within Vistry South West Midlands, at our Coleshill office. The Senior Estimator will work within our Commercial Team reporting to our Pre-Con Project Director to deliver accurate estimating and cashflows for a multitude of schemes, completing all-encompassing development appraisals and cashflows. The successful candidate will come from a housebuilding, or residential developer and be experienced in pricing multi tenure schemes, with a key focus on key group KPI's such as ROCE, Peak Funds and Immediate Cash requirements, through the completion of detailed cashflows. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Experienced in pricing residential development, with elemental BQ experience for all major infrastructure works. A proven track record in a similar position within a housebuilding, residential contractor. Experience working with various internal and external stakeholders Ability to utilise current and new networks to assist with the estimating process Strong commitment to achieving deadlines Able to work efficiently on own initiative, prioritising as necessary Ability to collaborate with others and inter departmental discussions and workshops, to drive value and efficiencies. Willing to work extra to meet deadlines as and when the business needs require it Experience completing detailed cashflows, both in Excel and Coins, for multi tenure developments, including Joint Ventures and pure contracting sites. Full ownership of the cost library within the regions master appraisal. Strong Experience of Excel and appraisal models. Desirable Experience with Bluebeam Knowledge of the efficiencies and key drivers present within multi tenure developments. Experience producing CSAs for varying tenures maximising day 1 cash. Experience completing Homes England Tenures and the necessary tender forms and process. Experience bidding and estimating schemes within the Midlands within the residential sector. More about the Senior Estimator role Represent the commercial viability of schemes at cross-departmental discussions and be able to communicate and strategies at all levels in respect of cost and related matters Assist in the preparation of cash flows for all viabilities, updating these through the life of the developments, including for all elements of the developments cost cycle. Provide a cost advisory and investigation service to the Estimating and Development Team Produce and manage land viabilities for bid purposes, liaising with the land department, driving value and providing opportunities allowing the region to be both competitive and accurate within the bid submissions. Evaluate risks and cost of construction abnormalities in formulating the budget, discussing and reviewing specifications for partners in association with the commercial team prior to the land bid Post the purchase of land, you will propose improved economical design and engineering solutions for the team to consider. Focusing on Value engineering existing infrastructure designs and external works. Assist the Pre-Construction Director and Commercial Director in reviewing new preliminary layouts and viabilities of schemes. Liaise and assist the Pre-Construction Director and Technical department regarding best solutions for house type designs and internal layouts, prior to planning and throughout the planning process. Taking full responsibility for the continued viability of schemes and reporting and improvements or degradation to the schemes position. Ahead of start on site, you will help prepare budget packs, liaising with the commercial managers to ensure all latest material, preliminaries, subcontracts, sales and development costs are included in the financial review. Also giving a formal handover of the site, with the varying details and nuances that must be understood. Assist in securing land and contracting opportunities within our market sector and geographic operational area. Initial appraisal of development sites based on information provided. Assess risks and opportunities, establish viability. Supporting value engineering or negotiating exercises where required. Update financial appraisal at key stages of the development process - including offer stage, acquisition approval, planning application and planning approval stages. Financial modelling of cost and revenue streams to determine funding requirements of each development. A key KPI for the group. Help the Land Director with financial metrics needed for the Life of Site Gateways and resulting approval papers. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. JBRP1_UKTJ
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fuelled by the goal of helping our clients thrive and enabling them to make the world a better place. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do We are seeking a Manager with IT Consulting and tech experience in Commodity Trading to join our team and lead transformational initiatives in the evolving energy markets. This role offers the opportunity to work at the intersection of business, technology, and trading operations, advising leading utilities, IOCs, merchant traders, renewables developers and owners, small digital start-up traders and other market participants on how to optimize, modernize and transform their IT landscapes. The successful candidate will play a pivotal role in shaping and delivering end-to-end IT solutions - from classical ETRM implementations to modern cloud-based data-centric platforms, real-time risk management solutions, and innovative digital and AI solutions for energy trading organisations. You will lead client engagements, manage cross-functional teams, and act as a trusted advisor to senior stakeholders, helping them navigate regulatory requirements, embrace new technologies, and build the trading capabilities of the future. As a Manager, you will work closely with our client's leadership teams to unlock additional value from asset-backed trading, origination and prop trading, to build new or improved trading capabilities and solutions and/or solve their modernisation and digitalization problems. You will help to understand their key challenges, define tech visions and IT strategies, win buy-in for your recommendations and lead BCG case team members to transform client potential into performance. Besides giving direction on the functional, execution and management of the project, you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients' problems. Together with our clients, you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. You will start to take on team lead responsibilities and demonstrate intellectual leadership directing diverse teams of consulting talent. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring We're looking for exceptional talent with strong IT Consulting experience with exposure to the Commodity Trading Domain. Specifically, we are looking for expertise in the following areas: 10-15 years of professional experience since graduation, with a solid track record in IT consulting and project delivery. Significant exposure to Energy Trading IT landscapes, with hands-on experience in Energy Trading and Risk Management (ETRM) systems, short-term trading, market access, or related data-centric platforms. Prior work with international energy companies, and/or specialized commodity trading firms highly desirable. Bachelor's degree as a minimum requirement in a STEM related subject area. Computer Science Degree preferred Additional certifications in energy trading, risk management, or IT consulting (e.g., PRINCE2, PMP, Agile, Cloud certifications) are a plus. Energy Trading IT Systems & Platforms: Hands-on experience with ETRM systems (e.g., Endur, Allegro, Aspect, Openlink, or similar), including trade capture, risk management, control and reporting, settlement, and regulatory reporting (REMIT, EMIR). Knowledge of Nomination and Scheduling systems, including interaction with Transmission System Operators (TSOs) for power and gas. Familiarity with Short-Term Trading systems supporting day-ahead, intraday, and balancing markets, ideally with exposure to algorithmic/automated trading solutions. Understanding of Market Access platforms (OTC, exchange, broker integration) and trading certificates/licensing requirements. Experience with Market Data Management platforms (price curves, weather/meteorological data, analytics) and integration with downstream systems. Exposure to Finance and Controlling systems used in trading operations (billing, settlement, accounting, cost/controlling). Energy Trading Value Chain & Processes: Knowledge of the end-to-end trade lifecycle, including portfolio management, deal negotiation, trade capture, confirmation, physical and financial settlement, and risk management. Understanding of portfolio optimization and forecasting models (short-, mid-, and long-term horizons). Experience working with valuation and risk frameworks (e.g., Value-at-Risk (VaR), credit risk management, P&L scenarios). Technology & Transformation Skills: Experience delivering digital and cloud-based solutions for trading landscapes (Azure, AWS, or similar). Familiarity with Lean ETRM concepts and modular IT landscapes (e.g., microservices, APIs, containerized solutions). Strong background in data platforms, analytics, and integration for trading use cases (real-time data feeds, pricing, forecasting, optimization). Knowledge of automation and algorithmic trading capabilities in the context of power and gas trading. Domain Experience: Practical experience in Energy Trading markets (ideally power and gas but oil/LNG knowledge also helpful, with exposure to renewables integration). Familiarity with products, deal types, and counterparties across OTC and exchange markets (e.g., forwards, futures, options, swaps, day-ahead, intraday, structured products, PPAs). Understanding of regulatory requirements and compliance in European or global energy trading markets. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Nov 18, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fuelled by the goal of helping our clients thrive and enabling them to make the world a better place. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do We are seeking a Manager with IT Consulting and tech experience in Commodity Trading to join our team and lead transformational initiatives in the evolving energy markets. This role offers the opportunity to work at the intersection of business, technology, and trading operations, advising leading utilities, IOCs, merchant traders, renewables developers and owners, small digital start-up traders and other market participants on how to optimize, modernize and transform their IT landscapes. The successful candidate will play a pivotal role in shaping and delivering end-to-end IT solutions - from classical ETRM implementations to modern cloud-based data-centric platforms, real-time risk management solutions, and innovative digital and AI solutions for energy trading organisations. You will lead client engagements, manage cross-functional teams, and act as a trusted advisor to senior stakeholders, helping them navigate regulatory requirements, embrace new technologies, and build the trading capabilities of the future. As a Manager, you will work closely with our client's leadership teams to unlock additional value from asset-backed trading, origination and prop trading, to build new or improved trading capabilities and solutions and/or solve their modernisation and digitalization problems. You will help to understand their key challenges, define tech visions and IT strategies, win buy-in for your recommendations and lead BCG case team members to transform client potential into performance. Besides giving direction on the functional, execution and management of the project, you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients' problems. Together with our clients, you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. You will start to take on team lead responsibilities and demonstrate intellectual leadership directing diverse teams of consulting talent. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring We're looking for exceptional talent with strong IT Consulting experience with exposure to the Commodity Trading Domain. Specifically, we are looking for expertise in the following areas: 10-15 years of professional experience since graduation, with a solid track record in IT consulting and project delivery. Significant exposure to Energy Trading IT landscapes, with hands-on experience in Energy Trading and Risk Management (ETRM) systems, short-term trading, market access, or related data-centric platforms. Prior work with international energy companies, and/or specialized commodity trading firms highly desirable. Bachelor's degree as a minimum requirement in a STEM related subject area. Computer Science Degree preferred Additional certifications in energy trading, risk management, or IT consulting (e.g., PRINCE2, PMP, Agile, Cloud certifications) are a plus. Energy Trading IT Systems & Platforms: Hands-on experience with ETRM systems (e.g., Endur, Allegro, Aspect, Openlink, or similar), including trade capture, risk management, control and reporting, settlement, and regulatory reporting (REMIT, EMIR). Knowledge of Nomination and Scheduling systems, including interaction with Transmission System Operators (TSOs) for power and gas. Familiarity with Short-Term Trading systems supporting day-ahead, intraday, and balancing markets, ideally with exposure to algorithmic/automated trading solutions. Understanding of Market Access platforms (OTC, exchange, broker integration) and trading certificates/licensing requirements. Experience with Market Data Management platforms (price curves, weather/meteorological data, analytics) and integration with downstream systems. Exposure to Finance and Controlling systems used in trading operations (billing, settlement, accounting, cost/controlling). Energy Trading Value Chain & Processes: Knowledge of the end-to-end trade lifecycle, including portfolio management, deal negotiation, trade capture, confirmation, physical and financial settlement, and risk management. Understanding of portfolio optimization and forecasting models (short-, mid-, and long-term horizons). Experience working with valuation and risk frameworks (e.g., Value-at-Risk (VaR), credit risk management, P&L scenarios). Technology & Transformation Skills: Experience delivering digital and cloud-based solutions for trading landscapes (Azure, AWS, or similar). Familiarity with Lean ETRM concepts and modular IT landscapes (e.g., microservices, APIs, containerized solutions). Strong background in data platforms, analytics, and integration for trading use cases (real-time data feeds, pricing, forecasting, optimization). Knowledge of automation and algorithmic trading capabilities in the context of power and gas trading. Domain Experience: Practical experience in Energy Trading markets (ideally power and gas but oil/LNG knowledge also helpful, with exposure to renewables integration). Familiarity with products, deal types, and counterparties across OTC and exchange markets (e.g., forwards, futures, options, swaps, day-ahead, intraday, structured products, PPAs). Understanding of regulatory requirements and compliance in European or global energy trading markets. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Remediation Assessor About the Role Capital One has a team of Information Security specialists who not only focus on security, but are relationship experts, risk assessment champions, and resolve complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to ensure third party engagements receive the necessary CTPRR due diligence; evaluate the effectiveness of the third party's security environment and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull in experts and escalate. They challenge and innovate within their team to drive process improvements to elevate program efficiency. What you'll do: Support kick-off, planning and scoping activities for cyber-focused risk assessments, working with cross functional resources to understand the operational and technical aspects of Third Party engagement model. Analyse Third Party control environment data against Capital One security expectations; interpreting information security requirements and reasonably apply them to specific situations. Review and support execution and delivery of reports including executive summaries and work papers detailing the assessment. work completed, evidence reviewed, and identified gaps. Maintain relationships with Third Party management, and other Enterprise colleagues to manage expectations of assessments and remediation including timing and assessment deliverables. Ensure compliance to program process and procedures. Maintain a thorough understanding of the program controls, intent, and test procedures. Support third parties in appropriately managing and remediating risks identified through assessments Travel 10-25%, which may include off-site locations, to perform multi day assessments. Identify and support initiatives to drive ongoing process improvements. Other Responsibilities Include Performing cyber-focused assessments of Capital One third parties, identifying risks and delivering high-quality reports. Providing consultative services related to third party security while applying risk based judgement to information security issues. Driving risk remediation through advice and challenge. Ensuring risk is appropriately managed and escalated. Assisting Third Parties, Third Party Managers, or Accountable Executives with understanding risks identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, Business Continuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior management CISSP, CISA, or CRISC certification We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent based in our Nottingham Head O ffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 18, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Remediation Assessor About the Role Capital One has a team of Information Security specialists who not only focus on security, but are relationship experts, risk assessment champions, and resolve complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to ensure third party engagements receive the necessary CTPRR due diligence; evaluate the effectiveness of the third party's security environment and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull in experts and escalate. They challenge and innovate within their team to drive process improvements to elevate program efficiency. What you'll do: Support kick-off, planning and scoping activities for cyber-focused risk assessments, working with cross functional resources to understand the operational and technical aspects of Third Party engagement model. Analyse Third Party control environment data against Capital One security expectations; interpreting information security requirements and reasonably apply them to specific situations. Review and support execution and delivery of reports including executive summaries and work papers detailing the assessment. work completed, evidence reviewed, and identified gaps. Maintain relationships with Third Party management, and other Enterprise colleagues to manage expectations of assessments and remediation including timing and assessment deliverables. Ensure compliance to program process and procedures. Maintain a thorough understanding of the program controls, intent, and test procedures. Support third parties in appropriately managing and remediating risks identified through assessments Travel 10-25%, which may include off-site locations, to perform multi day assessments. Identify and support initiatives to drive ongoing process improvements. Other Responsibilities Include Performing cyber-focused assessments of Capital One third parties, identifying risks and delivering high-quality reports. Providing consultative services related to third party security while applying risk based judgement to information security issues. Driving risk remediation through advice and challenge. Ensuring risk is appropriately managed and escalated. Assisting Third Parties, Third Party Managers, or Accountable Executives with understanding risks identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, Business Continuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior management CISSP, CISA, or CRISC certification We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent based in our Nottingham Head O ffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
New Product Development Manager - London Job Title: New Product Development (NPD) Manager Location : SE1, London (Southwark) Reports to : Head of Quality Assurance Department : Category & Product Employment Type : Full-time in office Salary : Competitive Role Overview Black Sheep Coffee is seeking a creative and driven New Product Development (NPD) Manager to lead the innovation and evolution of our food and drink offerings across the UK, US, and Middle East markets. As part of the Category & Product team, which includes Supply Chain, Data & Analytics, and Marketing, you will oversee the full product lifecycle from ideation to launch ensuring all products meet Black Sheep Coffee's high standards of quality and brand alignment. This role combines strategic planning, market research, and cross-functional collaboration to ensure we remain ahead of industry trends. The NPD Manager will also contribute valuable insights through regular Quarterly Trend Reports and Competitor Analysis Reports, shaping long-term product strategies. Key Responsibilities 1. New Product Development Lead the end-to-end development process for food and drink products, focusing on global market requirements and customer preferences. Collaborate with internal teams (e.g., Supply Chain, Marketing, and Data & Analytics) and external suppliers to refine and perfect products. Conduct in-depth market research to identify trends, competitive insights, and emerging consumer demands, ensuring Black Sheep Coffee's offerings remain innovative and market-leading. 2. Quarterly Trend Reports Produce detailed Quarterly Trend Reports, highlighting industry innovations, customer preferences, and emerging global food and beverage trends. Leverage insights to guide product development strategy and maintain a competitive edge. Present actionable findings to senior leadership and key stakeholders, influencing product roadmaps. 3. Competitor Analysis Develop and maintain comprehensive Competitor Analysis Reports, identifying key differentiators and trends in the market. Use insights to shape product development decisions, ensuring Black Sheep Coffee stays ahead in quality, innovation, and appeal. Share findings with cross-functional teams to inform broader business strategies. 4. Product Launch Coordination Partner with the Brand and Compliance Department to ensure all product launches comply with allergen and safety regulations across global markets. Collaborate with the L&D Content Creator to produce training materials and 'How-To' guides, equipping teams for successful product rollouts. Work with Marketing to develop localized promotional materials and campaigns tailored to global audiences. 5. Seasonal Product Launch Calendar Create and manage a seasonal calendar for global product launches, strategically planning releases to keep offerings exciting and relevant. Ensure timely execution of launches that resonate with customer preferences while aligning with Black Sheep Coffee's sales objectives. 6. Cross-Functional Collaboration Collaborate closely with the Category & Product team, including Supply Chain, Data & Analytics, and Marketing, to ensure seamless execution of product initiatives. Act as the central contact for global teams, ensuring alignment and smooth communication across regions. About You A Bachelor's degree in Business, Food Science, Marketing, or a related field. At least 2 years of experience in product development and management, ideally within the food and beverage industry and with global or multi-market exposure. Proven expertise in conducting trend and competitor analysis, translating findings into actionable product strategies. Solid understanding of allergen regulations, product labelling, and food safety standards across multiple markets. proficiency in Microsoft Excel, numerical and analytical skills with the ability to interpret data accurately. Strong project management skills, with the ability to manage multiple priorities and meet tight deadlines. Excellent communication and interpersonal skills, capable of collaborating with diverse teams and external suppliers. Passionate about food and drink trends, with the creativity to transform insights into globally relevant products. Detail-oriented, innovative, and driven to maintain high standards across all regions. About Black Sheep Coffee Join the thriving team at Black Sheep Coffee, the rapidly expanding 4th largest coffee chain in the UK. With our sights set on further growth, this is an exciting opportunity to be part of our success story. Since our establishment in 2013, we have captivated coffee lovers with our commitment to quality and innovation. As a testament to our dedication, we have risen to become one of the leading players in the UK coffee scene. With our continuous expansion plans, there has never been a more exciting time to join us. As a member of our team, you will have the chance to contribute to our upward trajectory and be part of our ambitious journey towards shaping the future of the coffee industry. We foster a dynamic and collaborative work environment where your ideas are valued, and your professional growth is encouraged. With a strong emphasis on teamwork and a passion for excellence, we provide a supportive platform for you to thrive and make a meaningful impact. Don't miss the opportunity to be part of a rapidly growing company that values innovation, quality, and the power of exceptional coffee. Join Black Sheep Coffee today and embark on a rewarding career that offers unlimited potential.
Nov 18, 2025
Full time
New Product Development Manager - London Job Title: New Product Development (NPD) Manager Location : SE1, London (Southwark) Reports to : Head of Quality Assurance Department : Category & Product Employment Type : Full-time in office Salary : Competitive Role Overview Black Sheep Coffee is seeking a creative and driven New Product Development (NPD) Manager to lead the innovation and evolution of our food and drink offerings across the UK, US, and Middle East markets. As part of the Category & Product team, which includes Supply Chain, Data & Analytics, and Marketing, you will oversee the full product lifecycle from ideation to launch ensuring all products meet Black Sheep Coffee's high standards of quality and brand alignment. This role combines strategic planning, market research, and cross-functional collaboration to ensure we remain ahead of industry trends. The NPD Manager will also contribute valuable insights through regular Quarterly Trend Reports and Competitor Analysis Reports, shaping long-term product strategies. Key Responsibilities 1. New Product Development Lead the end-to-end development process for food and drink products, focusing on global market requirements and customer preferences. Collaborate with internal teams (e.g., Supply Chain, Marketing, and Data & Analytics) and external suppliers to refine and perfect products. Conduct in-depth market research to identify trends, competitive insights, and emerging consumer demands, ensuring Black Sheep Coffee's offerings remain innovative and market-leading. 2. Quarterly Trend Reports Produce detailed Quarterly Trend Reports, highlighting industry innovations, customer preferences, and emerging global food and beverage trends. Leverage insights to guide product development strategy and maintain a competitive edge. Present actionable findings to senior leadership and key stakeholders, influencing product roadmaps. 3. Competitor Analysis Develop and maintain comprehensive Competitor Analysis Reports, identifying key differentiators and trends in the market. Use insights to shape product development decisions, ensuring Black Sheep Coffee stays ahead in quality, innovation, and appeal. Share findings with cross-functional teams to inform broader business strategies. 4. Product Launch Coordination Partner with the Brand and Compliance Department to ensure all product launches comply with allergen and safety regulations across global markets. Collaborate with the L&D Content Creator to produce training materials and 'How-To' guides, equipping teams for successful product rollouts. Work with Marketing to develop localized promotional materials and campaigns tailored to global audiences. 5. Seasonal Product Launch Calendar Create and manage a seasonal calendar for global product launches, strategically planning releases to keep offerings exciting and relevant. Ensure timely execution of launches that resonate with customer preferences while aligning with Black Sheep Coffee's sales objectives. 6. Cross-Functional Collaboration Collaborate closely with the Category & Product team, including Supply Chain, Data & Analytics, and Marketing, to ensure seamless execution of product initiatives. Act as the central contact for global teams, ensuring alignment and smooth communication across regions. About You A Bachelor's degree in Business, Food Science, Marketing, or a related field. At least 2 years of experience in product development and management, ideally within the food and beverage industry and with global or multi-market exposure. Proven expertise in conducting trend and competitor analysis, translating findings into actionable product strategies. Solid understanding of allergen regulations, product labelling, and food safety standards across multiple markets. proficiency in Microsoft Excel, numerical and analytical skills with the ability to interpret data accurately. Strong project management skills, with the ability to manage multiple priorities and meet tight deadlines. Excellent communication and interpersonal skills, capable of collaborating with diverse teams and external suppliers. Passionate about food and drink trends, with the creativity to transform insights into globally relevant products. Detail-oriented, innovative, and driven to maintain high standards across all regions. About Black Sheep Coffee Join the thriving team at Black Sheep Coffee, the rapidly expanding 4th largest coffee chain in the UK. With our sights set on further growth, this is an exciting opportunity to be part of our success story. Since our establishment in 2013, we have captivated coffee lovers with our commitment to quality and innovation. As a testament to our dedication, we have risen to become one of the leading players in the UK coffee scene. With our continuous expansion plans, there has never been a more exciting time to join us. As a member of our team, you will have the chance to contribute to our upward trajectory and be part of our ambitious journey towards shaping the future of the coffee industry. We foster a dynamic and collaborative work environment where your ideas are valued, and your professional growth is encouraged. With a strong emphasis on teamwork and a passion for excellence, we provide a supportive platform for you to thrive and make a meaningful impact. Don't miss the opportunity to be part of a rapidly growing company that values innovation, quality, and the power of exceptional coffee. Join Black Sheep Coffee today and embark on a rewarding career that offers unlimited potential.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Remediation Assessor About the Role Capital One has a team of Information Security specialists who not only focus on security, but are relationship experts, risk assessment champions, and resolve complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to ensure third party engagements receive the necessary CTPRR due diligence; evaluate the effectiveness of the third party's security environment and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull in experts and escalate. They challenge and innovate within their team to drive process improvements to elevate program efficiency. What you'll do: Support kick-off, planning and scoping activities for cyber-focused risk assessments, working with cross functional resources to understand the operational and technical aspects of Third Party engagement model. Analyse Third Party control environment data against Capital One security expectations; interpreting information security requirements and reasonably apply them to specific situations. Review and support execution and delivery of reports including executive summaries and work papers detailing the assessment. work completed, evidence reviewed, and identified gaps. Maintain relationships with Third Party management, and other Enterprise colleagues to manage expectations of assessments and remediation including timing and assessment deliverables. Ensure compliance to program process and procedures. Maintain a thorough understanding of the program controls, intent, and test procedures. Support third parties in appropriately managing and remediating risks identified through assessments Travel 10-25%, which may include off-site locations, to perform multi day assessments. Identify and support initiatives to drive ongoing process improvements. Other Responsibilities Include Performing cyber-focused assessments of Capital One third parties, identifying risks and delivering high-quality reports. Providing consultative services related to third party security while applying risk based judgement to information security issues. Driving risk remediation through advice and challenge. Ensuring risk is appropriately managed and escalated. Assisting Third Parties, Third Party Managers, or Accountable Executives with understanding risks identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, Business Continuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior management CISSP, CISA, or CRISC certification We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent based in our Nottingham Head O ffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 18, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Remediation Assessor About the Role Capital One has a team of Information Security specialists who not only focus on security, but are relationship experts, risk assessment champions, and resolve complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to ensure third party engagements receive the necessary CTPRR due diligence; evaluate the effectiveness of the third party's security environment and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull in experts and escalate. They challenge and innovate within their team to drive process improvements to elevate program efficiency. What you'll do: Support kick-off, planning and scoping activities for cyber-focused risk assessments, working with cross functional resources to understand the operational and technical aspects of Third Party engagement model. Analyse Third Party control environment data against Capital One security expectations; interpreting information security requirements and reasonably apply them to specific situations. Review and support execution and delivery of reports including executive summaries and work papers detailing the assessment. work completed, evidence reviewed, and identified gaps. Maintain relationships with Third Party management, and other Enterprise colleagues to manage expectations of assessments and remediation including timing and assessment deliverables. Ensure compliance to program process and procedures. Maintain a thorough understanding of the program controls, intent, and test procedures. Support third parties in appropriately managing and remediating risks identified through assessments Travel 10-25%, which may include off-site locations, to perform multi day assessments. Identify and support initiatives to drive ongoing process improvements. Other Responsibilities Include Performing cyber-focused assessments of Capital One third parties, identifying risks and delivering high-quality reports. Providing consultative services related to third party security while applying risk based judgement to information security issues. Driving risk remediation through advice and challenge. Ensuring risk is appropriately managed and escalated. Assisting Third Parties, Third Party Managers, or Accountable Executives with understanding risks identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, Business Continuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior management CISSP, CISA, or CRISC certification We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent based in our Nottingham Head O ffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
About JustPark JustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers, giving us the best of both worlds. We simplify the entire parking experience. From venues and councils to private driveways, our platform makes it simple for drivers to find, book, and pay for parking-while empowering our operating partners to deliver exceptional parking experiences. We've always believed parking should be easier-from end to end. That's why we, two trailblazing companies-ParkHub and JustPark-have come together to make that vision a reality. ParkHub revolutionized event parking in the U.S., optimizing venue operations for a smoother, stress-free experience. JustPark transformed parking in the UK, turning the hunt for a spot into a simple, seamless task. Now, as one unified company, we're combining expertise to offer a full-service, frictionless parking solution for both businesses and consumers. About the Role We are seeking a highly organised and process-driven Senior Client Operations Manager reporting into our Director of Client Success to join our team. This role focuses on our Event Parking business, ensuring client satisfaction, driving client commercial optimisation whilst maximising our operational efficiency. You will ensure our B2B clients gain maximum value from the JustPark platform. You will manage a portfolio of clients, guiding them through onboarding, educating them on our platform (including updates and new features), and providing ongoing support. You'll also take a share in the ownership of key operational activations, while working cross-functionally to solve issues and improve processes. In addition, you will be responsible for monitoring client health and addressing risks related to operational performance, project managing change initiatives, and ensuring clear and effective communication of status updates and project plans both internally and externally. This is a hands-on role for someone who thrives in seeking structured and scalable solutions to problem-solving, excels in cross-team collaboration, and is passionate about delivering consistent, high-quality outcomes. Key Responsibilities Operational Delivery Act as the primary operational point of contact for a portfolio of clients Onboard clients efficiently, ensuring a smooth and engaging start to their JustPark journey Migrate clients efficiently to new platforms, ensuring a smooth transition throughout their JustPark journey Provide clients with training, education, and ongoing updates on tools and performance to ensure clients maximise value from the platform Support clients in managing pricing and inventory effectively to drive utilisation and satisfaction Work with clients to resolve driver-related issues and resolve operational challenges related to the on-site offering Monitor client health, proactively identifying risks and implementing strategies to mitigate them Manage client escalations effectively, working cross-functionally to achieve timely resolution Operational Excellence & Project Management Implement and continuously improve operational processes across the client portfolio to ensure high-quality output and efficiency As part of our wider Operations team you may own key operational areas, such as: Coordination of Client Signage Management of Penalty Charge Notice (PNC) enquiries - collaborating with enforcement providers Management of Access & Barrier Control - working with internal and external partners to ensure consistent reliability Drive process improvement initiatives to streamline workflows, enhance client outcomes, and improve internal collaboration Project manage large-scale client change initiatives, ensuring plans are executed on time and to a high standard Communicate project plans, progress, and outcomes clearly to both internal stakeholders and external clients Cross-Functional Collaboration Partner closely with Account Management, Sales, Finance, Product, Engineering, and Customer Support teams to deliver seamless client experiences Provide client insights to Product and Engineering to inform platform improvements Work with Finance and Sales to ensure accurate operational inputs (e.g., pricing structures, billing accuracy) Act as an advocate for client needs at a higher level, ensuring the client perspective is represented in decision-making Operational & Professional Capabilities Operational expertise: 5 years + demonstrable experience in operational client management, process improvement, and high-quality service delivery Process-driven mindset: Proven ability to design, implement, and optimise workflows to achieve efficiency and consistency Client health focus: Ability to track, analyse, and proactively manage client health and address risks Advanced problem-solving: Strong capability to diagnose complex issues and drive resolution across multiple teams Collaboration: Excellent cross-functional working skills, with the ability to influence and partner effectively across Account Management, Product, Finance, Engineering, and Support Customer success leadership: Experience in executing strategies for customer success to improve client outcomes and drive adoption Analytical skills: Strong ability to identify trends, risks, and opportunities for improvement through data-driven insights Communication & advocacy: Excellent communication skills, with the ability to deliver clear updates, project plans, and act as an advocate for customer needs internally and externally Escalation management: Confident handling escalations, ensuring structured resolution in collaboration with internal teams Technical tools: 2+ years experience with Gsuite Salesforce (SFDC) and PlanHat (or other Customer Success Platforms) is advantageous Recharge your batteries Generous holiday policy: 25 days + bank holidays + managers have the ability to grant up to 5 extra days for high performance (total of 38 days a year) Free lunch on all office days via Feedr with the option to choose your preferred meal or cuisine everyday Free snacks & drinks on all office days Investment in you and your wellbeing Private Medical Insurance with Vitality Life assurance through YuLife £25 credit to use for eye tests a year Free O2 concert tickets through our partnership with The O2 Simplifying journeys so you can breathe easier £50 parking credit per month to use via JustPark Cycle-to-work salary sacrifice scheme EV salary sacrifice car scheme via Octopus Energy We look out for your family Enhanced parental leave with 6-months enhanced maternity leave and 4 weeks of fully-paid paternity leave Help finding great childcare, with funded hours via Koru Kids Look after the pennies Competitive pension offering with standard and salary sacrifice pension options Success is best when it's shared Quarterly away days with the whole UK team - we all go off-site each quarter to celebrate our achievements Quarterly team social budget to recharge and bond with your team Lots of social activities and celebrations on our gorgeous rooftop in King's Cross
Nov 18, 2025
Full time
About JustPark JustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers, giving us the best of both worlds. We simplify the entire parking experience. From venues and councils to private driveways, our platform makes it simple for drivers to find, book, and pay for parking-while empowering our operating partners to deliver exceptional parking experiences. We've always believed parking should be easier-from end to end. That's why we, two trailblazing companies-ParkHub and JustPark-have come together to make that vision a reality. ParkHub revolutionized event parking in the U.S., optimizing venue operations for a smoother, stress-free experience. JustPark transformed parking in the UK, turning the hunt for a spot into a simple, seamless task. Now, as one unified company, we're combining expertise to offer a full-service, frictionless parking solution for both businesses and consumers. About the Role We are seeking a highly organised and process-driven Senior Client Operations Manager reporting into our Director of Client Success to join our team. This role focuses on our Event Parking business, ensuring client satisfaction, driving client commercial optimisation whilst maximising our operational efficiency. You will ensure our B2B clients gain maximum value from the JustPark platform. You will manage a portfolio of clients, guiding them through onboarding, educating them on our platform (including updates and new features), and providing ongoing support. You'll also take a share in the ownership of key operational activations, while working cross-functionally to solve issues and improve processes. In addition, you will be responsible for monitoring client health and addressing risks related to operational performance, project managing change initiatives, and ensuring clear and effective communication of status updates and project plans both internally and externally. This is a hands-on role for someone who thrives in seeking structured and scalable solutions to problem-solving, excels in cross-team collaboration, and is passionate about delivering consistent, high-quality outcomes. Key Responsibilities Operational Delivery Act as the primary operational point of contact for a portfolio of clients Onboard clients efficiently, ensuring a smooth and engaging start to their JustPark journey Migrate clients efficiently to new platforms, ensuring a smooth transition throughout their JustPark journey Provide clients with training, education, and ongoing updates on tools and performance to ensure clients maximise value from the platform Support clients in managing pricing and inventory effectively to drive utilisation and satisfaction Work with clients to resolve driver-related issues and resolve operational challenges related to the on-site offering Monitor client health, proactively identifying risks and implementing strategies to mitigate them Manage client escalations effectively, working cross-functionally to achieve timely resolution Operational Excellence & Project Management Implement and continuously improve operational processes across the client portfolio to ensure high-quality output and efficiency As part of our wider Operations team you may own key operational areas, such as: Coordination of Client Signage Management of Penalty Charge Notice (PNC) enquiries - collaborating with enforcement providers Management of Access & Barrier Control - working with internal and external partners to ensure consistent reliability Drive process improvement initiatives to streamline workflows, enhance client outcomes, and improve internal collaboration Project manage large-scale client change initiatives, ensuring plans are executed on time and to a high standard Communicate project plans, progress, and outcomes clearly to both internal stakeholders and external clients Cross-Functional Collaboration Partner closely with Account Management, Sales, Finance, Product, Engineering, and Customer Support teams to deliver seamless client experiences Provide client insights to Product and Engineering to inform platform improvements Work with Finance and Sales to ensure accurate operational inputs (e.g., pricing structures, billing accuracy) Act as an advocate for client needs at a higher level, ensuring the client perspective is represented in decision-making Operational & Professional Capabilities Operational expertise: 5 years + demonstrable experience in operational client management, process improvement, and high-quality service delivery Process-driven mindset: Proven ability to design, implement, and optimise workflows to achieve efficiency and consistency Client health focus: Ability to track, analyse, and proactively manage client health and address risks Advanced problem-solving: Strong capability to diagnose complex issues and drive resolution across multiple teams Collaboration: Excellent cross-functional working skills, with the ability to influence and partner effectively across Account Management, Product, Finance, Engineering, and Support Customer success leadership: Experience in executing strategies for customer success to improve client outcomes and drive adoption Analytical skills: Strong ability to identify trends, risks, and opportunities for improvement through data-driven insights Communication & advocacy: Excellent communication skills, with the ability to deliver clear updates, project plans, and act as an advocate for customer needs internally and externally Escalation management: Confident handling escalations, ensuring structured resolution in collaboration with internal teams Technical tools: 2+ years experience with Gsuite Salesforce (SFDC) and PlanHat (or other Customer Success Platforms) is advantageous Recharge your batteries Generous holiday policy: 25 days + bank holidays + managers have the ability to grant up to 5 extra days for high performance (total of 38 days a year) Free lunch on all office days via Feedr with the option to choose your preferred meal or cuisine everyday Free snacks & drinks on all office days Investment in you and your wellbeing Private Medical Insurance with Vitality Life assurance through YuLife £25 credit to use for eye tests a year Free O2 concert tickets through our partnership with The O2 Simplifying journeys so you can breathe easier £50 parking credit per month to use via JustPark Cycle-to-work salary sacrifice scheme EV salary sacrifice car scheme via Octopus Energy We look out for your family Enhanced parental leave with 6-months enhanced maternity leave and 4 weeks of fully-paid paternity leave Help finding great childcare, with funded hours via Koru Kids Look after the pennies Competitive pension offering with standard and salary sacrifice pension options Success is best when it's shared Quarterly away days with the whole UK team - we all go off-site each quarter to celebrate our achievements Quarterly team social budget to recharge and bond with your team Lots of social activities and celebrations on our gorgeous rooftop in King's Cross
Somerset Activity and Sports Partnership
Worcester, Worcestershire
The Head of Participation & Growth will lead on delivering the Worcestershire Cricket Foundation Strategy for the P&G side. Their role will also be to manage the Participation & Growth Project leads and operations within Worcestershire Cricket Foundation. To manage all Participation & Growth programmes within Worcestershire Cricket Foundation and ensure delivery against strategy. Manage the operations within Worcestershire Cricket Foundation. Deputise for the Executive Director, including attending relevant meetings and leading staff engagement. To line manage the Clubs Manager, Club Development Officer, Competitions Manager and Women's and Girls Officer, with oversight of the Women's and Girls coach. Monthly line report meetings to check progress against KPI Targets which align with the foundations Strategy. Internal visits across the projects WCF deliver to maintain WCF standards and provide feedback to staff. Motivate and support staff to identify and access learning opportunities for career and personal development. Relationships & Communication Create and maintain close relationships with ECB, recreational cricket clubs and other new partners where appropriate to achieve shared aims and objectives. Create partnerships with local & national stakeholders to support the delivery of our P&G programmes. Maintain an ongoing collaborative relationship with Worcestershire County Cricket Club. To organise monthly management meetings and prepare Board reports following these. Attend board meetings and sub-committee meetings where appropriate. Alongside Executive Director and Head of Community Programmes develop, publish and implement the Worcestershire Cricket Foundation Strategic plan (). Lead on strategy development and implementation for all Participation & Growth projects. Finance & Operations Deliver against budgeted sales targets in the Schools Programme, education and coaching offer programmes. Prepare and monitor Participation and Growth element of the overall Foundation budget. Produce monthly timesheets and expenses for all P & G team for the finance officer to complete payroll. Identify potential partnerships, sponsorships, and further income generation opportunities. Safeguarding & other duties To promote Health and Safety awareness in all aspects of provision and to take all necessary action to ensure that health and safety responsibilities are discharged in respect of statutory regulations and departmental safety policies in all matters within the jurisdiction of the post. Oversee safeguarding and compliance for cricket in the county in partnership with the safeguarding officer. To carry out other such duties as from time to time incidentally arise, develop or be assigned, which can include coaching work. PERSON SPECIFICATION Knowledge: Understanding of current programmes undertaken by Worcestershire Cricket Foundation. An understanding of the cricket landscape and support networks - ECB and key partners. Experience of Facility improvement within recreational sport. Experience of fundraising and identifying opportunities for partnerships. Experience Experience of responsibility for finance administration and setting, managing and reporting on budgets. Experience of designing programmes, driving participation & engagement in them. Experience of creating and maintain relationships with key stakeholders, professionals and volunteers. Experience of project development and management. Successful experience of managing a high performing team. Experience of coaching team members to assist them to develop their people management skills. Managing projects, events and schedules successfully. Previous experience in a senior role working in a Sport Development environment would be advantageous but not essential. Leading facilities investment strategies. Having worked in a similar role within a cricket organisation e.g., County Board or NGB. Adept at building rapport and trust to guide stakeholders toward mutually beneficial decisions. Experience of Safeguarding. Personal Attributes A positive attitude with initiative, focus and drive. Leadership and management skills. Excellent communication and inter-personal skills; written, verbal and listening. A customer-orientated approach to all facets of the work and Worcestershire Cricket Foundations operations. Ability to work effectively under pressure with minimal supervision. Ability to inspire, influence, motivate and manage others. A commitment to equal opportunities and working towards equality, diversity, and inclusion standards. Ability to work within a team and to contribute to the overall success of the team as a whole. Ability to evaluate, review, revise and implement new ideas and methods of working. Commitment to work to the Companies standards and within formalised rules, regulations, policies, and procedures. Excellent IT skills including the use of Microsoft Office.
Nov 18, 2025
Full time
The Head of Participation & Growth will lead on delivering the Worcestershire Cricket Foundation Strategy for the P&G side. Their role will also be to manage the Participation & Growth Project leads and operations within Worcestershire Cricket Foundation. To manage all Participation & Growth programmes within Worcestershire Cricket Foundation and ensure delivery against strategy. Manage the operations within Worcestershire Cricket Foundation. Deputise for the Executive Director, including attending relevant meetings and leading staff engagement. To line manage the Clubs Manager, Club Development Officer, Competitions Manager and Women's and Girls Officer, with oversight of the Women's and Girls coach. Monthly line report meetings to check progress against KPI Targets which align with the foundations Strategy. Internal visits across the projects WCF deliver to maintain WCF standards and provide feedback to staff. Motivate and support staff to identify and access learning opportunities for career and personal development. Relationships & Communication Create and maintain close relationships with ECB, recreational cricket clubs and other new partners where appropriate to achieve shared aims and objectives. Create partnerships with local & national stakeholders to support the delivery of our P&G programmes. Maintain an ongoing collaborative relationship with Worcestershire County Cricket Club. To organise monthly management meetings and prepare Board reports following these. Attend board meetings and sub-committee meetings where appropriate. Alongside Executive Director and Head of Community Programmes develop, publish and implement the Worcestershire Cricket Foundation Strategic plan (). Lead on strategy development and implementation for all Participation & Growth projects. Finance & Operations Deliver against budgeted sales targets in the Schools Programme, education and coaching offer programmes. Prepare and monitor Participation and Growth element of the overall Foundation budget. Produce monthly timesheets and expenses for all P & G team for the finance officer to complete payroll. Identify potential partnerships, sponsorships, and further income generation opportunities. Safeguarding & other duties To promote Health and Safety awareness in all aspects of provision and to take all necessary action to ensure that health and safety responsibilities are discharged in respect of statutory regulations and departmental safety policies in all matters within the jurisdiction of the post. Oversee safeguarding and compliance for cricket in the county in partnership with the safeguarding officer. To carry out other such duties as from time to time incidentally arise, develop or be assigned, which can include coaching work. PERSON SPECIFICATION Knowledge: Understanding of current programmes undertaken by Worcestershire Cricket Foundation. An understanding of the cricket landscape and support networks - ECB and key partners. Experience of Facility improvement within recreational sport. Experience of fundraising and identifying opportunities for partnerships. Experience Experience of responsibility for finance administration and setting, managing and reporting on budgets. Experience of designing programmes, driving participation & engagement in them. Experience of creating and maintain relationships with key stakeholders, professionals and volunteers. Experience of project development and management. Successful experience of managing a high performing team. Experience of coaching team members to assist them to develop their people management skills. Managing projects, events and schedules successfully. Previous experience in a senior role working in a Sport Development environment would be advantageous but not essential. Leading facilities investment strategies. Having worked in a similar role within a cricket organisation e.g., County Board or NGB. Adept at building rapport and trust to guide stakeholders toward mutually beneficial decisions. Experience of Safeguarding. Personal Attributes A positive attitude with initiative, focus and drive. Leadership and management skills. Excellent communication and inter-personal skills; written, verbal and listening. A customer-orientated approach to all facets of the work and Worcestershire Cricket Foundations operations. Ability to work effectively under pressure with minimal supervision. Ability to inspire, influence, motivate and manage others. A commitment to equal opportunities and working towards equality, diversity, and inclusion standards. Ability to work within a team and to contribute to the overall success of the team as a whole. Ability to evaluate, review, revise and implement new ideas and methods of working. Commitment to work to the Companies standards and within formalised rules, regulations, policies, and procedures. Excellent IT skills including the use of Microsoft Office.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Remediation Assessor About the Role Capital One has a team of Information Security specialists who not only focus on security, but are relationship experts, risk assessment champions, and resolve complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to ensure third party engagements receive the necessary CTPRR due diligence; evaluate the effectiveness of the third party's security environment and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull in experts and escalate. They challenge and innovate within their team to drive process improvements to elevate program efficiency. What you'll do: Support kick-off, planning and scoping activities for cyber-focused risk assessments, working with cross functional resources to understand the operational and technical aspects of Third Party engagement model. Analyse Third Party control environment data against Capital One security expectations; interpreting information security requirements and reasonably apply them to specific situations. Review and support execution and delivery of reports including executive summaries and work papers detailing the assessment. work completed, evidence reviewed, and identified gaps. Maintain relationships with Third Party management, and other Enterprise colleagues to manage expectations of assessments and remediation including timing and assessment deliverables. Ensure compliance to program process and procedures. Maintain a thorough understanding of the program controls, intent, and test procedures. Support third parties in appropriately managing and remediating risks identified through assessments Travel 10-25%, which may include off-site locations, to perform multi day assessments. Identify and support initiatives to drive ongoing process improvements. Other Responsibilities Include Performing cyber-focused assessments of Capital One third parties, identifying risks and delivering high-quality reports. Providing consultative services related to third party security while applying risk based judgement to information security issues. Driving risk remediation through advice and challenge. Ensuring risk is appropriately managed and escalated. Assisting Third Parties, Third Party Managers, or Accountable Executives with understanding risks identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, Business Continuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior management CISSP, CISA, or CRISC certification We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent based in our Nottingham Head O ffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 18, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Remediation Assessor About the Role Capital One has a team of Information Security specialists who not only focus on security, but are relationship experts, risk assessment champions, and resolve complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to ensure third party engagements receive the necessary CTPRR due diligence; evaluate the effectiveness of the third party's security environment and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull in experts and escalate. They challenge and innovate within their team to drive process improvements to elevate program efficiency. What you'll do: Support kick-off, planning and scoping activities for cyber-focused risk assessments, working with cross functional resources to understand the operational and technical aspects of Third Party engagement model. Analyse Third Party control environment data against Capital One security expectations; interpreting information security requirements and reasonably apply them to specific situations. Review and support execution and delivery of reports including executive summaries and work papers detailing the assessment. work completed, evidence reviewed, and identified gaps. Maintain relationships with Third Party management, and other Enterprise colleagues to manage expectations of assessments and remediation including timing and assessment deliverables. Ensure compliance to program process and procedures. Maintain a thorough understanding of the program controls, intent, and test procedures. Support third parties in appropriately managing and remediating risks identified through assessments Travel 10-25%, which may include off-site locations, to perform multi day assessments. Identify and support initiatives to drive ongoing process improvements. Other Responsibilities Include Performing cyber-focused assessments of Capital One third parties, identifying risks and delivering high-quality reports. Providing consultative services related to third party security while applying risk based judgement to information security issues. Driving risk remediation through advice and challenge. Ensuring risk is appropriately managed and escalated. Assisting Third Parties, Third Party Managers, or Accountable Executives with understanding risks identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, Business Continuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior management CISSP, CISA, or CRISC certification We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent based in our Nottingham Head O ffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Remediation Assessor About the Role Capital One has a team of Information Security specialists who not only focus on security, but are relationship experts, risk assessment champions, and resolve complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to ensure third party engagements receive the necessary CTPRR due diligence; evaluate the effectiveness of the third party's security environment and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull in experts and escalate. They challenge and innovate within their team to drive process improvements to elevate program efficiency. What you'll do: Support kick-off, planning and scoping activities for cyber-focused risk assessments, working with cross functional resources to understand the operational and technical aspects of Third Party engagement model. Analyse Third Party control environment data against Capital One security expectations; interpreting information security requirements and reasonably apply them to specific situations. Review and support execution and delivery of reports including executive summaries and work papers detailing the assessment. work completed, evidence reviewed, and identified gaps. Maintain relationships with Third Party management, and other Enterprise colleagues to manage expectations of assessments and remediation including timing and assessment deliverables. Ensure compliance to program process and procedures. Maintain a thorough understanding of the program controls, intent, and test procedures. Support third parties in appropriately managing and remediating risks identified through assessments Travel 10-25%, which may include off-site locations, to perform multi day assessments. Identify and support initiatives to drive ongoing process improvements. Other Responsibilities Include Performing cyber-focused assessments of Capital One third parties, identifying risks and delivering high-quality reports. Providing consultative services related to third party security while applying risk based judgement to information security issues. Driving risk remediation through advice and challenge. Ensuring risk is appropriately managed and escalated. Assisting Third Parties, Third Party Managers, or Accountable Executives with understanding risks identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, Business Continuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior management CISSP, CISA, or CRISC certification We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent based in our Nottingham Head O ffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 18, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Remediation Assessor About the Role Capital One has a team of Information Security specialists who not only focus on security, but are relationship experts, risk assessment champions, and resolve complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to ensure third party engagements receive the necessary CTPRR due diligence; evaluate the effectiveness of the third party's security environment and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull in experts and escalate. They challenge and innovate within their team to drive process improvements to elevate program efficiency. What you'll do: Support kick-off, planning and scoping activities for cyber-focused risk assessments, working with cross functional resources to understand the operational and technical aspects of Third Party engagement model. Analyse Third Party control environment data against Capital One security expectations; interpreting information security requirements and reasonably apply them to specific situations. Review and support execution and delivery of reports including executive summaries and work papers detailing the assessment. work completed, evidence reviewed, and identified gaps. Maintain relationships with Third Party management, and other Enterprise colleagues to manage expectations of assessments and remediation including timing and assessment deliverables. Ensure compliance to program process and procedures. Maintain a thorough understanding of the program controls, intent, and test procedures. Support third parties in appropriately managing and remediating risks identified through assessments Travel 10-25%, which may include off-site locations, to perform multi day assessments. Identify and support initiatives to drive ongoing process improvements. Other Responsibilities Include Performing cyber-focused assessments of Capital One third parties, identifying risks and delivering high-quality reports. Providing consultative services related to third party security while applying risk based judgement to information security issues. Driving risk remediation through advice and challenge. Ensuring risk is appropriately managed and escalated. Assisting Third Parties, Third Party Managers, or Accountable Executives with understanding risks identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, Business Continuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior management CISSP, CISA, or CRISC certification We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent based in our Nottingham Head O ffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Remediation Assessor About the Role Capital One has a team of Information Security specialists who not only focus on security, but are relationship experts, risk assessment champions, and resolve complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to ensure third party engagements receive the necessary CTPRR due diligence; evaluate the effectiveness of the third party's security environment and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull in experts and escalate. They challenge and innovate within their team to drive process improvements to elevate program efficiency. What you'll do: Support kick-off, planning and scoping activities for cyber-focused risk assessments, working with cross functional resources to understand the operational and technical aspects of Third Party engagement model. Analyse Third Party control environment data against Capital One security expectations; interpreting information security requirements and reasonably apply them to specific situations. Review and support execution and delivery of reports including executive summaries and work papers detailing the assessment. work completed, evidence reviewed, and identified gaps. Maintain relationships with Third Party management, and other Enterprise colleagues to manage expectations of assessments and remediation including timing and assessment deliverables. Ensure compliance to program process and procedures. Maintain a thorough understanding of the program controls, intent, and test procedures. Support third parties in appropriately managing and remediating risks identified through assessments Travel 10-25%, which may include off-site locations, to perform multi day assessments. Identify and support initiatives to drive ongoing process improvements. Other Responsibilities Include Performing cyber-focused assessments of Capital One third parties, identifying risks and delivering high-quality reports. Providing consultative services related to third party security while applying risk based judgement to information security issues. Driving risk remediation through advice and challenge. Ensuring risk is appropriately managed and escalated. Assisting Third Parties, Third Party Managers, or Accountable Executives with understanding risks identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, Business Continuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior management CISSP, CISA, or CRISC certification We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent based in our Nottingham Head O ffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 18, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Remediation Assessor About the Role Capital One has a team of Information Security specialists who not only focus on security, but are relationship experts, risk assessment champions, and resolve complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to ensure third party engagements receive the necessary CTPRR due diligence; evaluate the effectiveness of the third party's security environment and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull in experts and escalate. They challenge and innovate within their team to drive process improvements to elevate program efficiency. What you'll do: Support kick-off, planning and scoping activities for cyber-focused risk assessments, working with cross functional resources to understand the operational and technical aspects of Third Party engagement model. Analyse Third Party control environment data against Capital One security expectations; interpreting information security requirements and reasonably apply them to specific situations. Review and support execution and delivery of reports including executive summaries and work papers detailing the assessment. work completed, evidence reviewed, and identified gaps. Maintain relationships with Third Party management, and other Enterprise colleagues to manage expectations of assessments and remediation including timing and assessment deliverables. Ensure compliance to program process and procedures. Maintain a thorough understanding of the program controls, intent, and test procedures. Support third parties in appropriately managing and remediating risks identified through assessments Travel 10-25%, which may include off-site locations, to perform multi day assessments. Identify and support initiatives to drive ongoing process improvements. Other Responsibilities Include Performing cyber-focused assessments of Capital One third parties, identifying risks and delivering high-quality reports. Providing consultative services related to third party security while applying risk based judgement to information security issues. Driving risk remediation through advice and challenge. Ensuring risk is appropriately managed and escalated. Assisting Third Parties, Third Party Managers, or Accountable Executives with understanding risks identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, Business Continuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior management CISSP, CISA, or CRISC certification We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent based in our Nottingham Head O ffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG has a real estate portfolio of more than 4M square feet across 100+ cities, with significant real estate activity as we grow and diversify as a business and evolve our workplace of the future. We have high expectations of our office experience, focused on forward thinking office design, a human-centered employee experience, and technology innovation. The Regional Portfolio Manager will be an integral part of the Portfolio Insights & Governance team to provide insightful analyses that inform the strategic direction of real estate actions, support evolution of BCG's real estate portfolio strategy, and drive a more sustainable global portfolio. Specifically, you will be a business partner to the EMESA Region Lead to proactively manage a regional portfolio and support project delivery program managers through the real estate life cycle, from strategy development to real estate approval and implementation. This position is built around teamwork, meeting customer needs, identifying trends and opportunities in the portfolio, and developing new ways of driving change in a culturally diversified portfolio. Key responsibilities include, among others: Partner closely with the Region Lead to shape portfolio initiatives and deliver compelling, executive-ready presentations to senior leadership across office, system, and regional levels Strengthen GRE seat-at-the table with senior leadership with rich, data-driven insights on portfolio trends, performance, and future trajectory Deepen cross-functional collaboration with Finance, by proactively fostering partnerships, enhancing transparency, and aligning key finance initiatives across the region Drive effective decision making and manage risk for the portfolio, ensuring consistency in quality and depth of analysis for each project Guide comprehensive due diligence of real estate strategies that balance business priorities within global parameters and regional nuances for flexibility and cost Manage business case development, from strategy planning to designing a compelling story Evolve portfolio management via digitization and other tools, uncovering opportunities to proactively optimize portfolio Partner with the Region Lead to strengthen team effectiveness through collaboration across the Regional Delivery team, ensuring the team remains coordinated to deliver on stakeholder requirements WHAT YOU'RE GOOD AT A successful candidate will be able to design a compelling story, structure and solve problems, communicate solutions, and navigate cultural nuances, as well as integrate seamlessly with a global BCG team. Specifically, you possess: A consultative approach to problem solving A drive for collaboration across multiple functions, disciplines and seniority levels Passion to make an impact through creative and insightful analyses A keen eye for detail, with a structured approach Excellence in tactical project management with strategic mindset An innate ability to build relationships within a team and with stakeholders What You'll Bring Bachelor's degree in business, finance, or related field; consulting experience a plus 5- 7 years of relevant work experience, preferably in a global environment Experience in mentorship of junior team members Experience in collaborating with finance teams, understanding the importance of their planning processes and how Finance and Real Estate partners to ensure the best outcome for the business Established record of stakeholder management experience, especially storyboarding to effectively communicate (real estate) strategies to senior leadership Exceptional attention to detail and strong organization skills Ability to synthesize data into actionable results; experience with advanced analytics a plus Strong computer skills, particularly Excel and PowerPoint Who You'll Work With The Regional Portfolio Manager will work primarily with the Region lead and Project Delivery team members on a day-to-day basis. Due to the functional nature of the work, the role will also interact with various GRE work streams, other global functions such as Technology and Finance, and senior stakeholders for GRE portfolio level initiatives as well as individual office projects. Our truly global team is highly collaborative, strategic, and solutions-oriented. While we are located in various regions (Frankfurt, London, Singapore, Delhi, Dubai, and the US), we still work very closely, learn from, and challenge each other daily. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Nov 18, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG has a real estate portfolio of more than 4M square feet across 100+ cities, with significant real estate activity as we grow and diversify as a business and evolve our workplace of the future. We have high expectations of our office experience, focused on forward thinking office design, a human-centered employee experience, and technology innovation. The Regional Portfolio Manager will be an integral part of the Portfolio Insights & Governance team to provide insightful analyses that inform the strategic direction of real estate actions, support evolution of BCG's real estate portfolio strategy, and drive a more sustainable global portfolio. Specifically, you will be a business partner to the EMESA Region Lead to proactively manage a regional portfolio and support project delivery program managers through the real estate life cycle, from strategy development to real estate approval and implementation. This position is built around teamwork, meeting customer needs, identifying trends and opportunities in the portfolio, and developing new ways of driving change in a culturally diversified portfolio. Key responsibilities include, among others: Partner closely with the Region Lead to shape portfolio initiatives and deliver compelling, executive-ready presentations to senior leadership across office, system, and regional levels Strengthen GRE seat-at-the table with senior leadership with rich, data-driven insights on portfolio trends, performance, and future trajectory Deepen cross-functional collaboration with Finance, by proactively fostering partnerships, enhancing transparency, and aligning key finance initiatives across the region Drive effective decision making and manage risk for the portfolio, ensuring consistency in quality and depth of analysis for each project Guide comprehensive due diligence of real estate strategies that balance business priorities within global parameters and regional nuances for flexibility and cost Manage business case development, from strategy planning to designing a compelling story Evolve portfolio management via digitization and other tools, uncovering opportunities to proactively optimize portfolio Partner with the Region Lead to strengthen team effectiveness through collaboration across the Regional Delivery team, ensuring the team remains coordinated to deliver on stakeholder requirements WHAT YOU'RE GOOD AT A successful candidate will be able to design a compelling story, structure and solve problems, communicate solutions, and navigate cultural nuances, as well as integrate seamlessly with a global BCG team. Specifically, you possess: A consultative approach to problem solving A drive for collaboration across multiple functions, disciplines and seniority levels Passion to make an impact through creative and insightful analyses A keen eye for detail, with a structured approach Excellence in tactical project management with strategic mindset An innate ability to build relationships within a team and with stakeholders What You'll Bring Bachelor's degree in business, finance, or related field; consulting experience a plus 5- 7 years of relevant work experience, preferably in a global environment Experience in mentorship of junior team members Experience in collaborating with finance teams, understanding the importance of their planning processes and how Finance and Real Estate partners to ensure the best outcome for the business Established record of stakeholder management experience, especially storyboarding to effectively communicate (real estate) strategies to senior leadership Exceptional attention to detail and strong organization skills Ability to synthesize data into actionable results; experience with advanced analytics a plus Strong computer skills, particularly Excel and PowerPoint Who You'll Work With The Regional Portfolio Manager will work primarily with the Region lead and Project Delivery team members on a day-to-day basis. Due to the functional nature of the work, the role will also interact with various GRE work streams, other global functions such as Technology and Finance, and senior stakeholders for GRE portfolio level initiatives as well as individual office projects. Our truly global team is highly collaborative, strategic, and solutions-oriented. While we are located in various regions (Frankfurt, London, Singapore, Delhi, Dubai, and the US), we still work very closely, learn from, and challenge each other daily. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
