Public Liaison Officer (Part-Time) Location: Hove Seafront, Brighton Hours: 15 hours per week, across 3 weekdays (10:00am 3:00pm, flexible) Contract: Ongoing (Part-Time) Were looking for a confident and community-minded Public Liaison Officer to support a major coastal infrastructure project in the Brighton and Hove area click apply for full job details
Dec 13, 2025
Full time
Public Liaison Officer (Part-Time) Location: Hove Seafront, Brighton Hours: 15 hours per week, across 3 weekdays (10:00am 3:00pm, flexible) Contract: Ongoing (Part-Time) Were looking for a confident and community-minded Public Liaison Officer to support a major coastal infrastructure project in the Brighton and Hove area click apply for full job details
Tax & Treasury Manager page is loaded Tax & Treasury Managerlocations: UK-Londontime type: Full timeposted on: Posted Todayjob requisition id: R003240Tax & Treasury Manager Shift Pattern: Standard 40 Hour Week (United Kingdom) Scheduled Weekly Hours: 40 Corporate Grade: D - Assistant Vice President Reporting Line: (UK Division) CFAO Office Location: UK-London Worker Type: ContractThis role focuses principally on supporting the Financial Controller with the tax, treasury and other operational responsibilities of the finance function but will also include other ad hoc responsibilities re reporting, accounting and system and process improvements. Responsibilities: Responsibilities will include but are not limited to: Tax Preparation and submission of quarterly VAT returns including review of calculations for completeness, correct tax coding and reconciliations to supporting workings and general ledger balances Provision of financial information to external advisors to facilitate the preparation of quarterly tax reporting and annual Corporation Tax returns. Coordination of responses to questions raised and review / challenge of calculations provided Calculation of Corporation Tax Quarterly Instalment Payments Coordination with and provision of information to external advisors, ensuring reporting and tax obligations are met for Singapore branch. Review of calculations for associated tax submissions Monitoring and reconciliation of tax charged to / submitted by customers in other overseas locations to fulfil local reporting obligations Calculation and submission of annual PAYE Settlement Agreement Liaison with advisors to arrange training for team members and to ensure changes to tax landscape are considered and incorporated where appropriate Coordination of tax payments ensuring all are made within required deadlines Preparation and submission of annual Senior Accounting Officer declaration including review of supporting documentation and testing of associated controls Treasury Forecasting and review of operational cash flows including management of cash balances and deposits. Monitoring of deposit maturities and provision of instructions to deposit holders to maximise investment returns whilst ensuring sufficient funds are held to meet operational requirements Forecasting and review of currency exposures. Coordination and management of existing hedging instruments and consideration / implementation of additional actions as required to minimize foreign exchange gains or losses Liaison with local and parent company Treasury functions to identify new investment / risk management opportunities and to ensure relevant limits / restrictions are adhered to Other Co-ordination and preparation of Board / Committee papers including monthly Operational Governance Committee pack, tax strategy and dividend papers FATCA and CRS coordination and reporting Preparation / monitoring of Risk Appetite Statement metrics Management of relationships, mandates, documentation and onboarding with banks and other counterparties Review, update or creation of policy and procedure documentation related to role responsibilities Work closely with other members of the Finance team to identify, define and develop system and/or process improvements Deputation for Financial Controller as required Other ad hoc tasks and support as required Academic and Professional Qualifications Required: Qualified Accountant (2-5 years PQE) with a recognised accounting body (ACA, CIMA, ACCA or equivalent) Required Knowledge and Level of Experience: Required: Qualified Accountant - ideally with financial services or technology company experience Required: 2+ years post qualified experience in industry Required: Advanced MS Excel, competent using MS Word, Powerpoint Required: Experience of using a complex ERP system (SAP, Oracle etc.) Preferred: Oracle R12 experience Skills set and Core Competencies Required for Role: Strong numerical and analytical skills Meticulous and thorough, with strong attention to detail Excellent time management, ability to prioritise and to work under pressure to ensure all deadlines are met and deliverables are completed on time to a high quality Ability to communicate financial information clearly Ability to build and develop positive working relationships Ability to work as part of a small team and also to work upon own initiative Personal Qualities: Proactive, innovative and enthusiastic individual who is self-motivated and a team player Able to work under pressure of deadlines Highly motivated and driven individual who seeks to continuously improve and enhance processes and controls Ability to build and develop positive working relationships, both inside and outside the Finance department and able to adapt personal style to different audiences Demonstrable ability to work flexibly across different reporting lines and managing multiple stakeholders.Hong Kong Exchanges and Clearing Limited (HKEX) is a publicly-traded company (HKEX Stock Code:388) and one of the world's leading global exchange groups, offering a range of equity, derivative, commodity, fixed income and other financial markets, products and services, including the London Metals Exchange.As a superconnector and gateway between East and West, HKEX facilitates the two-way flow of capital, ideas and dialogue between China and the rest of world, through its pioneering Connect schemes, increasingly diversified product ecosystem and its deep, liquid and international markets.HKEX is a purpose-led organisation which, across its business and through the work of HKEX Foundation, seeks to connect, promote and progress its markets and the communities it supports for the prosperity of all.
Dec 12, 2025
Full time
Tax & Treasury Manager page is loaded Tax & Treasury Managerlocations: UK-Londontime type: Full timeposted on: Posted Todayjob requisition id: R003240Tax & Treasury Manager Shift Pattern: Standard 40 Hour Week (United Kingdom) Scheduled Weekly Hours: 40 Corporate Grade: D - Assistant Vice President Reporting Line: (UK Division) CFAO Office Location: UK-London Worker Type: ContractThis role focuses principally on supporting the Financial Controller with the tax, treasury and other operational responsibilities of the finance function but will also include other ad hoc responsibilities re reporting, accounting and system and process improvements. Responsibilities: Responsibilities will include but are not limited to: Tax Preparation and submission of quarterly VAT returns including review of calculations for completeness, correct tax coding and reconciliations to supporting workings and general ledger balances Provision of financial information to external advisors to facilitate the preparation of quarterly tax reporting and annual Corporation Tax returns. Coordination of responses to questions raised and review / challenge of calculations provided Calculation of Corporation Tax Quarterly Instalment Payments Coordination with and provision of information to external advisors, ensuring reporting and tax obligations are met for Singapore branch. Review of calculations for associated tax submissions Monitoring and reconciliation of tax charged to / submitted by customers in other overseas locations to fulfil local reporting obligations Calculation and submission of annual PAYE Settlement Agreement Liaison with advisors to arrange training for team members and to ensure changes to tax landscape are considered and incorporated where appropriate Coordination of tax payments ensuring all are made within required deadlines Preparation and submission of annual Senior Accounting Officer declaration including review of supporting documentation and testing of associated controls Treasury Forecasting and review of operational cash flows including management of cash balances and deposits. Monitoring of deposit maturities and provision of instructions to deposit holders to maximise investment returns whilst ensuring sufficient funds are held to meet operational requirements Forecasting and review of currency exposures. Coordination and management of existing hedging instruments and consideration / implementation of additional actions as required to minimize foreign exchange gains or losses Liaison with local and parent company Treasury functions to identify new investment / risk management opportunities and to ensure relevant limits / restrictions are adhered to Other Co-ordination and preparation of Board / Committee papers including monthly Operational Governance Committee pack, tax strategy and dividend papers FATCA and CRS coordination and reporting Preparation / monitoring of Risk Appetite Statement metrics Management of relationships, mandates, documentation and onboarding with banks and other counterparties Review, update or creation of policy and procedure documentation related to role responsibilities Work closely with other members of the Finance team to identify, define and develop system and/or process improvements Deputation for Financial Controller as required Other ad hoc tasks and support as required Academic and Professional Qualifications Required: Qualified Accountant (2-5 years PQE) with a recognised accounting body (ACA, CIMA, ACCA or equivalent) Required Knowledge and Level of Experience: Required: Qualified Accountant - ideally with financial services or technology company experience Required: 2+ years post qualified experience in industry Required: Advanced MS Excel, competent using MS Word, Powerpoint Required: Experience of using a complex ERP system (SAP, Oracle etc.) Preferred: Oracle R12 experience Skills set and Core Competencies Required for Role: Strong numerical and analytical skills Meticulous and thorough, with strong attention to detail Excellent time management, ability to prioritise and to work under pressure to ensure all deadlines are met and deliverables are completed on time to a high quality Ability to communicate financial information clearly Ability to build and develop positive working relationships Ability to work as part of a small team and also to work upon own initiative Personal Qualities: Proactive, innovative and enthusiastic individual who is self-motivated and a team player Able to work under pressure of deadlines Highly motivated and driven individual who seeks to continuously improve and enhance processes and controls Ability to build and develop positive working relationships, both inside and outside the Finance department and able to adapt personal style to different audiences Demonstrable ability to work flexibly across different reporting lines and managing multiple stakeholders.Hong Kong Exchanges and Clearing Limited (HKEX) is a publicly-traded company (HKEX Stock Code:388) and one of the world's leading global exchange groups, offering a range of equity, derivative, commodity, fixed income and other financial markets, products and services, including the London Metals Exchange.As a superconnector and gateway between East and West, HKEX facilitates the two-way flow of capital, ideas and dialogue between China and the rest of world, through its pioneering Connect schemes, increasingly diversified product ecosystem and its deep, liquid and international markets.HKEX is a purpose-led organisation which, across its business and through the work of HKEX Foundation, seeks to connect, promote and progress its markets and the communities it supports for the prosperity of all.
About Freetrade Freetrade's mission is to become the default place to invest. Investing has been too complicated and expensive for too long, keeping millions from making the most of their savings. We're changing that. We're building our team and looking for people who are excited to reshape how our customers invest and grow their wealth. If you're driven by solving complex problems and building innovative products, you'll fit right in. 2025 is a big year for us. In January, we announced a game changing deal to become part of the IG Group. We'll continue to operate as an independent business while gaining access to the resources and support of an established leader in the space. This year, we're accelerating our roadmap and taking our products to the next level. We're building new features like mutual funds, bonds, and family investment tools. We're also exploring how we can leverage AI to deliver an even better experience for our customers. The Role As our Chief Financial Officer, you will be a strategic and operational leader responsible for shaping Freetrade's financial strategy to ensure sustainable growth, profitability, and operational excellence. This is a hands-on role where you will balance strategic leadership with the need to drive day-to-day financial execution. You will shape the financial model for our business and be responsible for establishing and scaling an organisation of finance business partners who work directly with product, marketing, people, and operations to fuel our mission. This is a senior executive role that requires strong commercial acumen, deep product understanding, and the ability to translate financial insights into strategic advantage. Key Responsibilities Leadership & Strategy Lead and inspire the Finance team and the broader organisation, building an inclusive, high-performing function. Develop and execute a comprehensive financial strategy aligned with Freetrade's growth ambitions. Partner closely with the CEO and executive team to shape company direction, with a strong focus on commercial outcomes and shareholder value. Commercial & Product Finance Work as a key commercial partner for the business, ensuring decisions are grounded in strong financial insight and clear commercial thinking. Partner with the CTO and CMO to evaluate, prioritise, and measure the impact of new features and initiatives. Build pricing and monetisation strategies that balance customer value with sustainable economics. Stakeholder Management Serve as the primary finance liaison with Freetrade's Board, the Freetrade Audit & Risk Committee, and our regulator, the FCA. Effectively manage our shareholder relationship with the IG Group, interlocking on key areas such as budget, reporting, and strategy. Leverage and collaborate with IG Group resources, including tax, treasury, and internal audit, to ensure financial efficiency and compliance. Finance Business Partnering Establish and scale a team of finance business partners who support all strategic areas of the business, embedding finance into product, marketing, people, and operations. Drive a culture of collaboration, ensuring that financial insights are accessible, actionable, and drive performance. Equip teams with tools and frameworks to make faster, smarter, more data-informed decisions. Operational & Financial Excellence Own all aspects of financial planning, forecasting, and reporting. Partner with the Data team to ensure financial and operational metrics are tracked, analysed, and reported effectively. Ensure KPIs are monitored to understand the health of the business and opportunities, and report progress to the executive team and board. Ensure governance, compliance, and controls while enabling agility and speed. Team Development Build, mentor, and scale a high-performing finance team. Foster a culture of accountability, innovation, and commercial thinking. Invest in talent development and create clear growth opportunities within the Finance function. Requirements A strategic leader with strong academic or professional foundations and the ability to drive meaningful change. MBA or equivalent is a plus. Proven experience as a senior finance leader, preferably as a Director or VP of Finance in a fast-paced, product-led organisation (fintech or consumer technology is a strong plus) and are ready to step up into a CFO role. Strong commercial mindset with experience supporting sustainable growth. Experience in or a keen interest in building and scaling finance business partnering within an organisation. Strong product orientation, with an ability to evaluate and influence product and pricing strategy. Deep expertise in financial planning, reporting, and analytics, with the ability to translate complexity into clear insights. Proven ability to lead, mentor, and grow teams. Excellent communication and stakeholder management skills. Entrepreneurial mindset with a passion for driving impact and delivering results. What we don't require We don't require extensive industry experience in financial services or brokerage, although experience or a deep interest in investing are a strong plus. We can teach and onboard the right candidate who is willing to learn our industry. Domain knowledge: We prefer someone who can lead strategy, deliver results by building the right level of partnership, processes, and more, leaning on the expertise of subject matter experts where needed. Benefits Freetrade is the place to accelerate your career. Our benefits package and ways of working are designed to attract and retain the most talented people who are dedicated to making an impact at Freetrade. Why join us This is an opportunity to join a successful fintech company in a senior leadership role that rarely opens up. You'll have the opportunity to make a real impact on the future of financial services. You'll be part of Freetrade's executive team. Hybrid working culture We're operating in a hybrid model: 3-days in-office / 2-days from home. We believe great collaboration happens in person and our beautiful offices in central London and Budapest are designed to bring people together. Office days: Monday, Tuesday, Thursday Work from home days: Wednesday, Friday This setup helps us stay connected, collaborate more effectively, and keep building a culture where we all do our best work together, including dedicated days for focus work. Flexibility for those who need it: We have a hybrid working model, but life happens. If you need flexibility let's talk about it, whether you're a parent or have other care responsibilities. Values At Freetrade we live and breathe our values: Honesty, Focus and Grit. Expect to be asked about these in your interview! Benefits In London: Competitive salary - carefully benchmarked. Bonus Scheme - join us and share in our growth. Bonuses are linked to both company success and your individual impact. First payouts: July 2026 Holidays - 25 days plus UK public holidays. Your birthday off, plus one extra day for every year at Freetrade. Enhanced pension - We'll match your contributions up to 5%. Group Life Insurance - Protect your loved ones with coverage at 5x your salary, ensuring financial security in any circumstance. Private Health Insurance - Which includes access to high quality medical care, mental health support, dental and vision plans, Wellness programs and preventative care initiatives are also provided to ensure the wellbeing of your entire family. Income Protection Cover - Safeguard your income with comprehensive coverage, ensuring financial stability in the event of illness or injury. Enhanced parental leave - Time off when it matters most. Flexibility for those who need it - We're office-first, but life happens. Whether you're a parent or have care responsibilities, we focus on output and trust you to manage your time. Learning & Development - We fund industry qualifications so you can grow as a financial services professional. Cycle to Work scheme - Get a high quality bike and gear through our salary sacrifice scheme, spreading the cost with tax free monthly installments. Paid Sick Leave - Receive 10 days of fully paid sick leave each calendar year. Following the completion of our acquisition by IG Group, you can expect our benefits package to further improve as we align with the broader offerings available across the group. We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. To find out more about how we look after your personal data when you apply for a job with us, please see our Recruitment Privacy Policy here. Please note we are not accepting agency CVs.
Dec 12, 2025
Full time
About Freetrade Freetrade's mission is to become the default place to invest. Investing has been too complicated and expensive for too long, keeping millions from making the most of their savings. We're changing that. We're building our team and looking for people who are excited to reshape how our customers invest and grow their wealth. If you're driven by solving complex problems and building innovative products, you'll fit right in. 2025 is a big year for us. In January, we announced a game changing deal to become part of the IG Group. We'll continue to operate as an independent business while gaining access to the resources and support of an established leader in the space. This year, we're accelerating our roadmap and taking our products to the next level. We're building new features like mutual funds, bonds, and family investment tools. We're also exploring how we can leverage AI to deliver an even better experience for our customers. The Role As our Chief Financial Officer, you will be a strategic and operational leader responsible for shaping Freetrade's financial strategy to ensure sustainable growth, profitability, and operational excellence. This is a hands-on role where you will balance strategic leadership with the need to drive day-to-day financial execution. You will shape the financial model for our business and be responsible for establishing and scaling an organisation of finance business partners who work directly with product, marketing, people, and operations to fuel our mission. This is a senior executive role that requires strong commercial acumen, deep product understanding, and the ability to translate financial insights into strategic advantage. Key Responsibilities Leadership & Strategy Lead and inspire the Finance team and the broader organisation, building an inclusive, high-performing function. Develop and execute a comprehensive financial strategy aligned with Freetrade's growth ambitions. Partner closely with the CEO and executive team to shape company direction, with a strong focus on commercial outcomes and shareholder value. Commercial & Product Finance Work as a key commercial partner for the business, ensuring decisions are grounded in strong financial insight and clear commercial thinking. Partner with the CTO and CMO to evaluate, prioritise, and measure the impact of new features and initiatives. Build pricing and monetisation strategies that balance customer value with sustainable economics. Stakeholder Management Serve as the primary finance liaison with Freetrade's Board, the Freetrade Audit & Risk Committee, and our regulator, the FCA. Effectively manage our shareholder relationship with the IG Group, interlocking on key areas such as budget, reporting, and strategy. Leverage and collaborate with IG Group resources, including tax, treasury, and internal audit, to ensure financial efficiency and compliance. Finance Business Partnering Establish and scale a team of finance business partners who support all strategic areas of the business, embedding finance into product, marketing, people, and operations. Drive a culture of collaboration, ensuring that financial insights are accessible, actionable, and drive performance. Equip teams with tools and frameworks to make faster, smarter, more data-informed decisions. Operational & Financial Excellence Own all aspects of financial planning, forecasting, and reporting. Partner with the Data team to ensure financial and operational metrics are tracked, analysed, and reported effectively. Ensure KPIs are monitored to understand the health of the business and opportunities, and report progress to the executive team and board. Ensure governance, compliance, and controls while enabling agility and speed. Team Development Build, mentor, and scale a high-performing finance team. Foster a culture of accountability, innovation, and commercial thinking. Invest in talent development and create clear growth opportunities within the Finance function. Requirements A strategic leader with strong academic or professional foundations and the ability to drive meaningful change. MBA or equivalent is a plus. Proven experience as a senior finance leader, preferably as a Director or VP of Finance in a fast-paced, product-led organisation (fintech or consumer technology is a strong plus) and are ready to step up into a CFO role. Strong commercial mindset with experience supporting sustainable growth. Experience in or a keen interest in building and scaling finance business partnering within an organisation. Strong product orientation, with an ability to evaluate and influence product and pricing strategy. Deep expertise in financial planning, reporting, and analytics, with the ability to translate complexity into clear insights. Proven ability to lead, mentor, and grow teams. Excellent communication and stakeholder management skills. Entrepreneurial mindset with a passion for driving impact and delivering results. What we don't require We don't require extensive industry experience in financial services or brokerage, although experience or a deep interest in investing are a strong plus. We can teach and onboard the right candidate who is willing to learn our industry. Domain knowledge: We prefer someone who can lead strategy, deliver results by building the right level of partnership, processes, and more, leaning on the expertise of subject matter experts where needed. Benefits Freetrade is the place to accelerate your career. Our benefits package and ways of working are designed to attract and retain the most talented people who are dedicated to making an impact at Freetrade. Why join us This is an opportunity to join a successful fintech company in a senior leadership role that rarely opens up. You'll have the opportunity to make a real impact on the future of financial services. You'll be part of Freetrade's executive team. Hybrid working culture We're operating in a hybrid model: 3-days in-office / 2-days from home. We believe great collaboration happens in person and our beautiful offices in central London and Budapest are designed to bring people together. Office days: Monday, Tuesday, Thursday Work from home days: Wednesday, Friday This setup helps us stay connected, collaborate more effectively, and keep building a culture where we all do our best work together, including dedicated days for focus work. Flexibility for those who need it: We have a hybrid working model, but life happens. If you need flexibility let's talk about it, whether you're a parent or have other care responsibilities. Values At Freetrade we live and breathe our values: Honesty, Focus and Grit. Expect to be asked about these in your interview! Benefits In London: Competitive salary - carefully benchmarked. Bonus Scheme - join us and share in our growth. Bonuses are linked to both company success and your individual impact. First payouts: July 2026 Holidays - 25 days plus UK public holidays. Your birthday off, plus one extra day for every year at Freetrade. Enhanced pension - We'll match your contributions up to 5%. Group Life Insurance - Protect your loved ones with coverage at 5x your salary, ensuring financial security in any circumstance. Private Health Insurance - Which includes access to high quality medical care, mental health support, dental and vision plans, Wellness programs and preventative care initiatives are also provided to ensure the wellbeing of your entire family. Income Protection Cover - Safeguard your income with comprehensive coverage, ensuring financial stability in the event of illness or injury. Enhanced parental leave - Time off when it matters most. Flexibility for those who need it - We're office-first, but life happens. Whether you're a parent or have care responsibilities, we focus on output and trust you to manage your time. Learning & Development - We fund industry qualifications so you can grow as a financial services professional. Cycle to Work scheme - Get a high quality bike and gear through our salary sacrifice scheme, spreading the cost with tax free monthly installments. Paid Sick Leave - Receive 10 days of fully paid sick leave each calendar year. Following the completion of our acquisition by IG Group, you can expect our benefits package to further improve as we align with the broader offerings available across the group. We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. To find out more about how we look after your personal data when you apply for a job with us, please see our Recruitment Privacy Policy here. Please note we are not accepting agency CVs.
Tax & Treasury Manager page is loaded Tax & Treasury Managerlocations: UK-Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: R003240Tax & Treasury Manager Shift Pattern: Standard 40 Hour Week (United Kingdom) Scheduled Weekly Hours: 40 Corporate Grade: D - Assistant Vice President Reporting Line: (UK Division) CFAO Office Location: UK-London Worker Type: ContractThis role focuses principally on supporting the Financial Controller with the tax, treasury and other operational responsibilities of the finance function but will also include other ad hoc responsibilities re reporting, accounting and system and process improvements. Responsibilities: Responsibilities will include but are not limited to: Tax Preparation and submission of quarterly VAT returns including review of calculations for completeness, correct tax coding and reconciliations to supporting workings and general ledger balances Provision of financial information to external advisors to facilitate the preparation of quarterly tax reporting and annual Corporation Tax returns. Coordination of responses to questions raised and review / challenge of calculations provided Calculation of Corporation Tax Quarterly Instalment Payments Coordination with and provision of information to external advisors, ensuring reporting and tax obligations are met for Singapore branch. Review of calculations for associated tax submissions Monitoring and reconciliation of tax charged to / submitted by customers in other overseas locations to fulfil local reporting obligations Calculation and submission of annual PAYE Settlement Agreement Liaison with advisors to arrange training for team members and to ensure changes to tax landscape are considered and incorporated where appropriate Coordination of tax payments ensuring all are made within required deadlines Preparation and submission of annual Senior Accounting Officer declaration including review of supporting documentation and testing of associated controls Treasury Forecasting and review of operational cash flows including management of cash balances and deposits. Monitoring of deposit maturities and provision of instructions to deposit holders to maximise investment returns whilst ensuring sufficient funds are held to meet operational requirements Forecasting and review of currency exposures. Coordination and management of existing hedging instruments and consideration / implementation of additional actions as required to minimize foreign exchange gains or losses Liaison with local and parent company Treasury functions to identify new investment / risk management opportunities and to ensure relevant limits / restrictions are adhered to Other Co-ordination and preparation of Board / Committee papers including monthly Operational Governance Committee pack, tax strategy and dividend papers FATCA and CRS coordination and reporting Preparation / monitoring of Risk Appetite Statement metrics Management of relationships, mandates, documentation and onboarding with banks and other counterparties Review, update or creation of policy and procedure documentation related to role responsibilities Work closely with other members of the Finance team to identify, define and develop system and/or process improvements Deputation for Financial Controller as required Other ad hoc tasks and support as required Academic and Professional Qualifications Required: Qualified Accountant (2-5 years PQE) with a recognised accounting body (ACA, CIMA, ACCA or equivalent) Required Knowledge and Level of Experience: Required: Qualified Accountant - ideally with financial services or technology company experience Required: 2+ years post qualified experience in industry Required: Advanced MS Excel, competent using MS Word, Powerpoint Required: Experience of using a complex ERP system (SAP, Oracle etc.) Preferred: Oracle R12 experience Skills set and Core Competencies Required for Role: Strong numerical and analytical skills Meticulous and thorough, with strong attention to detail Excellent time management, ability to prioritise and to work under pressure to ensure all deadlines are met and deliverables are completed on time to a high quality Ability to communicate financial information clearly Ability to build and develop positive working relationships Ability to work as part of a small team and also to work upon own initiative Personal Qualities: Proactive, innovative and enthusiastic individual who is self-motivated and a team player Able to work under pressure of deadlines Highly motivated and driven individual who seeks to continuously improve and enhance processes and controls Ability to build and develop positive working relationships, both inside and outside the Finance department and able to adapt personal style to different audiences Demonstrable ability to work flexibly across different reporting lines and managing multiple stakeholders.Hong Kong Exchanges and Clearing Limited (HKEX) is a publicly-traded company (HKEX Stock Code:388) and one of the world's leading global exchange groups, offering a range of equity, derivative, commodity, fixed income and other financial markets, products and services, including the London Metals Exchange.As a superconnector and gateway between East and West, HKEX facilitates the two-way flow of capital, ideas and dialogue between China and the rest of world, through its pioneering Connect schemes, increasingly diversified product ecosystem and its deep, liquid and international markets.HKEX is a purpose-led organisation which, across its business and through the work of HKEX Foundation, seeks to connect, promote and progress its markets and the communities it supports for the prosperity of all.
Dec 12, 2025
Full time
Tax & Treasury Manager page is loaded Tax & Treasury Managerlocations: UK-Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: R003240Tax & Treasury Manager Shift Pattern: Standard 40 Hour Week (United Kingdom) Scheduled Weekly Hours: 40 Corporate Grade: D - Assistant Vice President Reporting Line: (UK Division) CFAO Office Location: UK-London Worker Type: ContractThis role focuses principally on supporting the Financial Controller with the tax, treasury and other operational responsibilities of the finance function but will also include other ad hoc responsibilities re reporting, accounting and system and process improvements. Responsibilities: Responsibilities will include but are not limited to: Tax Preparation and submission of quarterly VAT returns including review of calculations for completeness, correct tax coding and reconciliations to supporting workings and general ledger balances Provision of financial information to external advisors to facilitate the preparation of quarterly tax reporting and annual Corporation Tax returns. Coordination of responses to questions raised and review / challenge of calculations provided Calculation of Corporation Tax Quarterly Instalment Payments Coordination with and provision of information to external advisors, ensuring reporting and tax obligations are met for Singapore branch. Review of calculations for associated tax submissions Monitoring and reconciliation of tax charged to / submitted by customers in other overseas locations to fulfil local reporting obligations Calculation and submission of annual PAYE Settlement Agreement Liaison with advisors to arrange training for team members and to ensure changes to tax landscape are considered and incorporated where appropriate Coordination of tax payments ensuring all are made within required deadlines Preparation and submission of annual Senior Accounting Officer declaration including review of supporting documentation and testing of associated controls Treasury Forecasting and review of operational cash flows including management of cash balances and deposits. Monitoring of deposit maturities and provision of instructions to deposit holders to maximise investment returns whilst ensuring sufficient funds are held to meet operational requirements Forecasting and review of currency exposures. Coordination and management of existing hedging instruments and consideration / implementation of additional actions as required to minimize foreign exchange gains or losses Liaison with local and parent company Treasury functions to identify new investment / risk management opportunities and to ensure relevant limits / restrictions are adhered to Other Co-ordination and preparation of Board / Committee papers including monthly Operational Governance Committee pack, tax strategy and dividend papers FATCA and CRS coordination and reporting Preparation / monitoring of Risk Appetite Statement metrics Management of relationships, mandates, documentation and onboarding with banks and other counterparties Review, update or creation of policy and procedure documentation related to role responsibilities Work closely with other members of the Finance team to identify, define and develop system and/or process improvements Deputation for Financial Controller as required Other ad hoc tasks and support as required Academic and Professional Qualifications Required: Qualified Accountant (2-5 years PQE) with a recognised accounting body (ACA, CIMA, ACCA or equivalent) Required Knowledge and Level of Experience: Required: Qualified Accountant - ideally with financial services or technology company experience Required: 2+ years post qualified experience in industry Required: Advanced MS Excel, competent using MS Word, Powerpoint Required: Experience of using a complex ERP system (SAP, Oracle etc.) Preferred: Oracle R12 experience Skills set and Core Competencies Required for Role: Strong numerical and analytical skills Meticulous and thorough, with strong attention to detail Excellent time management, ability to prioritise and to work under pressure to ensure all deadlines are met and deliverables are completed on time to a high quality Ability to communicate financial information clearly Ability to build and develop positive working relationships Ability to work as part of a small team and also to work upon own initiative Personal Qualities: Proactive, innovative and enthusiastic individual who is self-motivated and a team player Able to work under pressure of deadlines Highly motivated and driven individual who seeks to continuously improve and enhance processes and controls Ability to build and develop positive working relationships, both inside and outside the Finance department and able to adapt personal style to different audiences Demonstrable ability to work flexibly across different reporting lines and managing multiple stakeholders.Hong Kong Exchanges and Clearing Limited (HKEX) is a publicly-traded company (HKEX Stock Code:388) and one of the world's leading global exchange groups, offering a range of equity, derivative, commodity, fixed income and other financial markets, products and services, including the London Metals Exchange.As a superconnector and gateway between East and West, HKEX facilitates the two-way flow of capital, ideas and dialogue between China and the rest of world, through its pioneering Connect schemes, increasingly diversified product ecosystem and its deep, liquid and international markets.HKEX is a purpose-led organisation which, across its business and through the work of HKEX Foundation, seeks to connect, promote and progress its markets and the communities it supports for the prosperity of all.
Working Location: Darwen, Lancashire Salary: Up to £45kWorking Location: Darwen, Lancashire Salary: £40,000 - £50,000 basic DOE Hours of work: Week 1: Mon Fri : 8am 5pm. Week 2: Mon Thurs : 8am 5pm. Fri: 8am 2pm. Key Responsibilities Detailed Quotations: Generate precise manufacturing cost estimates from customer drawings. Project Management: Monitor delivery lead times and coordinate sub-contract support. Costing & Routing: Develop comprehensive labor and material costing, creating full routing information. Supplier Liaison: Engage with sub-contract suppliers as needed. Quotation Management: Input all data into the system to produce full quotations for the sales department. Customer Interaction: Monitor enquiries, engage directly with customers and end users, and resolve queries. Internal Collaboration: Work closely with internal departments to expedite progress. Experience Experience: Time-served/shop floor experience in fabrication and/or multi-disciplined engineering. Customer Engagement: Ability to have technical discussions and sell WECs capabilities. Technical Expertise: Understand RFQs and technical drawings, providing practical design guidance. Sales Skills: Experience in sales, business development, and account management. Leadership Potential: Ability to manage and grow a team of estimators. Technical Proficiency: Read fabrication drawings and complete complex quotations accurately. Company Benefits 25 days holiday per year Company profit share scheme Refer a friend scheme Death in service award Free secure parking Health and wellbeing cashback scheme Employee benefit loan scheme Job Type: Full-Time, Permanent Hours of work: Week 1: 8am 5pm Monday Friday Week 2: 8am 5pm Monday Thursday and 8am 1pm Friday Industry-leading Salary and benefits Be part of a rapidly expanding company Opportunities for career progression and personal development About the role As a Group Health and Safety Officer/Coordinator, you will have an instrumental role working for the WEC Groups central function, where you will be fully supported by the Groups QHSE Manager. Your role will involve, Actively supporting continuous improvement for all health and safety activities throughout all WEC divisions. Ensuring all personnel and visitors are adhering to safe working practices. Identifying and resolving health and safety issues quickly and effectively using the embedded health and safety tools and techniques used throughout the group. Focusing on reducing the accident rate and non-conformances throughout the group. Providing key Health and Safety support to all the WEC Group divisions. Undertaking Internal and Supplier audits. Document control. Supporting all WEC divisions with their own NCRs. Attending/leading health and safety meetings at all WEC divisions. Raising and implementing safety notices. Identifying and implementing health and safety improvements throughout all WEC divisions. Completing customer questionnaires as and when required. Leading supplier approval. Conducting toolbox talks as required/support supervisors with their own toolbox talks. Supporting environmental related tasks. Any other health and safety related duties as and when required. Essential Experience: Good working knowledge of H+S processes Passionate about improving Health and Safety Excellent communicator at all levels Excellent time keeping Ability to complete given tasks within a timely manner Sharp attention to detail Meticulous and diligent attributes Ability to work independently when needed Excellent IT skills, including proficiency in Microsoft Word, Excel, Power point, and Outlook Full UK driving licence, as you will be driving the company cars between sites Desirable Experience: Engineering/fabrication/welding experience Safe working practices within an engineering environment Health and Safety inspections/reports Risk assessments Health and Safety audits Environmental audits Non-conformance reporting Identification of workplace hazards and associated risks Implementation of effective preventive actions ISO45001:2018 standard ISO14001:2015 standard Health and safety related qualifications Company Benefits 25 days holiday plus bank holidays Profit share Refer a friend scheme Free on site car parking Company pension Employee benefit loan scheme Death in service award Discounted gym membership Discounted attractions JBRP1_UKTJ
Dec 12, 2025
Full time
Working Location: Darwen, Lancashire Salary: Up to £45kWorking Location: Darwen, Lancashire Salary: £40,000 - £50,000 basic DOE Hours of work: Week 1: Mon Fri : 8am 5pm. Week 2: Mon Thurs : 8am 5pm. Fri: 8am 2pm. Key Responsibilities Detailed Quotations: Generate precise manufacturing cost estimates from customer drawings. Project Management: Monitor delivery lead times and coordinate sub-contract support. Costing & Routing: Develop comprehensive labor and material costing, creating full routing information. Supplier Liaison: Engage with sub-contract suppliers as needed. Quotation Management: Input all data into the system to produce full quotations for the sales department. Customer Interaction: Monitor enquiries, engage directly with customers and end users, and resolve queries. Internal Collaboration: Work closely with internal departments to expedite progress. Experience Experience: Time-served/shop floor experience in fabrication and/or multi-disciplined engineering. Customer Engagement: Ability to have technical discussions and sell WECs capabilities. Technical Expertise: Understand RFQs and technical drawings, providing practical design guidance. Sales Skills: Experience in sales, business development, and account management. Leadership Potential: Ability to manage and grow a team of estimators. Technical Proficiency: Read fabrication drawings and complete complex quotations accurately. Company Benefits 25 days holiday per year Company profit share scheme Refer a friend scheme Death in service award Free secure parking Health and wellbeing cashback scheme Employee benefit loan scheme Job Type: Full-Time, Permanent Hours of work: Week 1: 8am 5pm Monday Friday Week 2: 8am 5pm Monday Thursday and 8am 1pm Friday Industry-leading Salary and benefits Be part of a rapidly expanding company Opportunities for career progression and personal development About the role As a Group Health and Safety Officer/Coordinator, you will have an instrumental role working for the WEC Groups central function, where you will be fully supported by the Groups QHSE Manager. Your role will involve, Actively supporting continuous improvement for all health and safety activities throughout all WEC divisions. Ensuring all personnel and visitors are adhering to safe working practices. Identifying and resolving health and safety issues quickly and effectively using the embedded health and safety tools and techniques used throughout the group. Focusing on reducing the accident rate and non-conformances throughout the group. Providing key Health and Safety support to all the WEC Group divisions. Undertaking Internal and Supplier audits. Document control. Supporting all WEC divisions with their own NCRs. Attending/leading health and safety meetings at all WEC divisions. Raising and implementing safety notices. Identifying and implementing health and safety improvements throughout all WEC divisions. Completing customer questionnaires as and when required. Leading supplier approval. Conducting toolbox talks as required/support supervisors with their own toolbox talks. Supporting environmental related tasks. Any other health and safety related duties as and when required. Essential Experience: Good working knowledge of H+S processes Passionate about improving Health and Safety Excellent communicator at all levels Excellent time keeping Ability to complete given tasks within a timely manner Sharp attention to detail Meticulous and diligent attributes Ability to work independently when needed Excellent IT skills, including proficiency in Microsoft Word, Excel, Power point, and Outlook Full UK driving licence, as you will be driving the company cars between sites Desirable Experience: Engineering/fabrication/welding experience Safe working practices within an engineering environment Health and Safety inspections/reports Risk assessments Health and Safety audits Environmental audits Non-conformance reporting Identification of workplace hazards and associated risks Implementation of effective preventive actions ISO45001:2018 standard ISO14001:2015 standard Health and safety related qualifications Company Benefits 25 days holiday plus bank holidays Profit share Refer a friend scheme Free on site car parking Company pension Employee benefit loan scheme Death in service award Discounted gym membership Discounted attractions JBRP1_UKTJ
The role is part of the Collections and Recoveries team within Risk Services supporting Asset Finance, and or, Retail Mortgage customers. The role is primarily responsible for pro active management of cases in arrears, assessing customer circumstances and where appropriate, offering solutions (including tailored forbearance) to mitigate losses and deliver good customer outcomes; this includes the management of late arrears cases and liaison with external solicitors where enforcement action has commenced. This role requires a high level of communication, negotiation skills, and a thorough understanding of banking regulations relating to customers experiencing payment difficulties, including Consumer Duty. The Person Proven track record in dealing with Collections and Recoveries accounts in a Banking environment. Knowledge of the Asset Finance and or Residential Mortgage Collections & Recoveries industry is preferred. Experience of liaising with third parties, for example solicitors, receivers and asset managers. Understanding of the regulatory environment and in particular Consumer Duty, MCOB and CONC. Interpersonal Skills and Competencies Computer literate, PC skills including MS Excel and Word. Customer-focused approach. Strong communication, in particular listening skills and communicating with clarity. Problem solving and initiative. Planning, organising, flexibility and reliability. Negotiating and influencing skills. Adaptable and flexible. Ability to work with minimal supervision. Excellent planning and organisational skills. Enthusiastic "can do" attitude. Able to work under pressure and to tight deadlines. Accuracy and attention to detail. Ability to establish effective working relationships at all levels. The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose led organisation, with a focus on delivering long term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself Reward Your Wellbeing - We take your health and well being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Dec 12, 2025
Full time
The role is part of the Collections and Recoveries team within Risk Services supporting Asset Finance, and or, Retail Mortgage customers. The role is primarily responsible for pro active management of cases in arrears, assessing customer circumstances and where appropriate, offering solutions (including tailored forbearance) to mitigate losses and deliver good customer outcomes; this includes the management of late arrears cases and liaison with external solicitors where enforcement action has commenced. This role requires a high level of communication, negotiation skills, and a thorough understanding of banking regulations relating to customers experiencing payment difficulties, including Consumer Duty. The Person Proven track record in dealing with Collections and Recoveries accounts in a Banking environment. Knowledge of the Asset Finance and or Residential Mortgage Collections & Recoveries industry is preferred. Experience of liaising with third parties, for example solicitors, receivers and asset managers. Understanding of the regulatory environment and in particular Consumer Duty, MCOB and CONC. Interpersonal Skills and Competencies Computer literate, PC skills including MS Excel and Word. Customer-focused approach. Strong communication, in particular listening skills and communicating with clarity. Problem solving and initiative. Planning, organising, flexibility and reliability. Negotiating and influencing skills. Adaptable and flexible. Ability to work with minimal supervision. Excellent planning and organisational skills. Enthusiastic "can do" attitude. Able to work under pressure and to tight deadlines. Accuracy and attention to detail. Ability to establish effective working relationships at all levels. The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose led organisation, with a focus on delivering long term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself Reward Your Wellbeing - We take your health and well being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
The role is part of the Collections and Recoveries team within Risk Services supporting Asset Finance, and or, Retail Mortgage customers. The role is primarily responsible for pro-active management of cases in arrears, assessing customer circumstances and where appropriate, offering solutions (including tailored forbearance) to mitigate losses and deliver good customer outcomes; this includes the management of late arrears cases and liaison with external solicitors where enforcement action has commenced. This role requires a high level of communication, negotiation skills, and a thorough understanding of banking regulations relating to customers experiencing payment difficulties, including Consumer Duty. The Person Proven track recordin dealing with Collections and Recoveries accounts in a Banking environment. Knowledge of the Asset Finance and or Residential Mortgage Collections & Recoveries industry is preferred. Experience of liaising with third parties, for example solicitors, receivers and asset managers. Understanding of the regulatory environment and in particular Consumer Duty, MCOB and CONC. Interpersonal Skills and Competencies Computer literate, PC skills including MS Excel and Word. Customer-focused approach. Strong communication, in particular listening skills and communicating with clarity. Problem solving and initiative. Planning, organising, flexibility and reliability. Negotiating and influencing skills. Adaptable and flexible. Ability to work with minimal supervision. Excellent planning and organisational skills. Enthusiastic "can do" attitude. Able to work under pressure and to tight deadlines. Accuracy and attention to detail. Ability to establish effective working relationships at all levels. The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands> Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Dec 12, 2025
Full time
The role is part of the Collections and Recoveries team within Risk Services supporting Asset Finance, and or, Retail Mortgage customers. The role is primarily responsible for pro-active management of cases in arrears, assessing customer circumstances and where appropriate, offering solutions (including tailored forbearance) to mitigate losses and deliver good customer outcomes; this includes the management of late arrears cases and liaison with external solicitors where enforcement action has commenced. This role requires a high level of communication, negotiation skills, and a thorough understanding of banking regulations relating to customers experiencing payment difficulties, including Consumer Duty. The Person Proven track recordin dealing with Collections and Recoveries accounts in a Banking environment. Knowledge of the Asset Finance and or Residential Mortgage Collections & Recoveries industry is preferred. Experience of liaising with third parties, for example solicitors, receivers and asset managers. Understanding of the regulatory environment and in particular Consumer Duty, MCOB and CONC. Interpersonal Skills and Competencies Computer literate, PC skills including MS Excel and Word. Customer-focused approach. Strong communication, in particular listening skills and communicating with clarity. Problem solving and initiative. Planning, organising, flexibility and reliability. Negotiating and influencing skills. Adaptable and flexible. Ability to work with minimal supervision. Excellent planning and organisational skills. Enthusiastic "can do" attitude. Able to work under pressure and to tight deadlines. Accuracy and attention to detail. Ability to establish effective working relationships at all levels. The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands> Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Description As a Service Delivery Supervisor, you will manage the LDP Operational Teams in the successful delivery of the Cadent Mains Replacement Programme in the East Midlands. The Service Delivery Supervisor will provide supervision to those teams under their control, from work stack handover through to project completion in an effective and efficient manner. Success will be measured against our 3 imperatives; HSEQ performance, programme adherence and outstanding customer satisfaction. Key Responsibilities Supervise the delivery teams during the works, including site set up, enabling of the works, Gas operations, backfill and reinstatement and site completion Attend all sites in order to disseminate the Construction Phase Plan information, including all RAMS, with regards setting up of the site and to brief the Team leader on their responsibilities to ensure that the works carried out on the Network comply with the relevant statutory requirements (CDM, IGEM) and Cadent standards and Procedures Supervise, all Street Work Activities alongside the appointed contractors, to ensure opening and closing of street works permits in accordance with NRSWA including the management of agreed Traffic Management and Permit Conditions and the timely capture of reinstatement completion information Ensure that all the client and operational requirements are met in a professional and efficient manner Work collaboratively with the Customer Liaison Officer to engage with customers and identify any specific needs (PSR, language line etc) to minimise disruption Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Experience and Qualifications SHEA (Gas) NRSWA 1991 (Supervisor) SCO 1,2 & 5 (preferred) IOSH or SMSTS (preferred) NCO Gas Level 2 / Gas manager's appreciation Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Dec 11, 2025
Full time
Description As a Service Delivery Supervisor, you will manage the LDP Operational Teams in the successful delivery of the Cadent Mains Replacement Programme in the East Midlands. The Service Delivery Supervisor will provide supervision to those teams under their control, from work stack handover through to project completion in an effective and efficient manner. Success will be measured against our 3 imperatives; HSEQ performance, programme adherence and outstanding customer satisfaction. Key Responsibilities Supervise the delivery teams during the works, including site set up, enabling of the works, Gas operations, backfill and reinstatement and site completion Attend all sites in order to disseminate the Construction Phase Plan information, including all RAMS, with regards setting up of the site and to brief the Team leader on their responsibilities to ensure that the works carried out on the Network comply with the relevant statutory requirements (CDM, IGEM) and Cadent standards and Procedures Supervise, all Street Work Activities alongside the appointed contractors, to ensure opening and closing of street works permits in accordance with NRSWA including the management of agreed Traffic Management and Permit Conditions and the timely capture of reinstatement completion information Ensure that all the client and operational requirements are met in a professional and efficient manner Work collaboratively with the Customer Liaison Officer to engage with customers and identify any specific needs (PSR, language line etc) to minimise disruption Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Experience and Qualifications SHEA (Gas) NRSWA 1991 (Supervisor) SCO 1,2 & 5 (preferred) IOSH or SMSTS (preferred) NCO Gas Level 2 / Gas manager's appreciation Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
About Freetrade Freetrade's mission is to become the default place to invest. Investing has been too complicated and expensive for too long, keeping millions from making the most of their savings. We're changing that. We're building our team and looking for people who are excited to reshape how our customers invest and grow their wealth. If you're driven by solving complex problems and building innovative products, you'll fit right in. 2025 is a big year for us. In January, we announced a game changing deal to become part of the IG Group. We'll continue to operate as an independent business while gaining access to the resources and support of an established leader in the space. This year, we're accelerating our roadmap and taking our products to the next level. We're building new features like mutual funds, bonds, and family investment tools. We're also exploring how we can leverage AI to deliver an even better experience for our customers. The Role As our Chief Financial Officer, you will be a strategic and operational leader responsible for shaping Freetrade's financial strategy to ensure sustainable growth, profitability, and operational excellence. This is a hands-on role where you will balance strategic leadership with the need to drive day-to-day financial execution. You will shape the financial model for our business and be responsible for establishing and scaling an organisation of finance business partners who work directly with product, marketing, people, and operations to fuel our mission. This is a senior executive role that requires strong commercial acumen, deep product understanding, and the ability to translate financial insights into strategic advantage. Key Responsibilities Leadership & Strategy Lead and inspire the Finance team and the broader organisation, building an inclusive, high-performing function. Develop and execute a comprehensive financial strategy aligned with Freetrade's growth ambitions. Partner closely with the CEO and executive team to shape company direction, with a strong focus on commercial outcomes and shareholder value. Commercial & Product Finance Work as a key commercial partner for the business, ensuring decisions are grounded in strong financial insight and clear commercial thinking. Partner with the CTO and CMO to evaluate, prioritise, and measure the impact of new features and initiatives. Build pricing and monetisation strategies that balance customer value with sustainable economics. Stakeholder Management Serve as the primary finance liaison with Freetrade's Board, the Freetrade Audit & Risk Committee, and our regulator, the FCA. Effectively manage our shareholder relationship with the IG Group, interlocking on key areas such as budget, reporting, and strategy. Leverage and collaborate with IG Group resources, including tax, treasury, and internal audit, to ensure financial efficiency and compliance. Finance Business Partnering Establish and scale a team of finance business partners who support all strategic areas of the business, embedding finance into product, marketing, people, and operations. Drive a culture of collaboration, ensuring that financial insights are accessible, actionable, and drive performance. Equip teams with tools and frameworks to make faster, smarter, more data-informed decisions. Operational & Financial Excellence Own all aspects of financial planning, forecasting, and reporting. Partner with the Data team to ensure financial and operational metrics are tracked, analysed, and reported effectively. Ensure KPIs are monitored to understand the health of the business and opportunities, and report progress to the executive team and board. Ensure governance, compliance, and controls while enabling agility and speed. Team Development Build, mentor, and scale a high-performing finance team. Foster a culture of accountability, innovation, and commercial thinking. Invest in talent development and create clear growth opportunities within the Finance function. Requirements A strategic leader with strong academic or professional foundations and the ability to drive meaningful change. MBA or equivalent is a plus. Proven experience as a senior finance leader, preferably as a Director or VP of Finance in a fast-paced, product-led organisation (fintech or consumer technology is a strong plus) and are ready to step up into a CFO role. Strong commercial mindset with experience supporting sustainable growth. Experience in or a keen interest in building and scaling finance business partnering within an organisation. Strong product orientation, with an ability to evaluate and influence product and pricing strategy. Deep expertise in financial planning, reporting, and analytics, with the ability to translate complexity into clear insights. Proven ability to lead, mentor, and grow teams. Excellent communication and stakeholder management skills. Entrepreneurial mindset with a passion for driving impact and delivering results. What we don't require We don't require extensive industry experience in financial services or brokerage, although experience or a deep interest in investing are a strong plus. We can teach and onboard the right candidate who is willing to learn our industry. Domain knowledge: We prefer someone who can lead strategy, deliver results by building the right level of partnership, processes, and more, leaning on the expertise of subject matter experts where needed. Benefits Freetrade is the place to accelerate your career. Our benefits package and ways of working are designed to attract and retain the most talented people who are dedicated to making an impact at Freetrade. Why join us This is an opportunity to join a successful fintech company in a senior leadership role that rarely opens up. You'll have the opportunity to make a real impact on the future of financial services. You'll be part of Freetrade's executive team. Hybrid working culture We're operating in a hybrid model: 3-days in-office / 2-days from home. We believe great collaboration happens in person and our beautiful offices in central London and Budapest are designed to bring people together. Office days: Monday, Tuesday, Thursday Work from home days: Wednesday, Friday This setup helps us stay connected, collaborate more effectively, and keep building a culture where we all do our best work together, including dedicated days for focus work. Flexibility for those who need it: We have a hybrid working model, but life happens. If you need flexibility let's talk about it, whether you're a parent or have other care responsibilities. Values At Freetrade we live and breathe our values: Honesty, Focus and Grit. Expect to be asked about these in your interview! Benefits In London: Competitive salary - carefully benchmarked. Bonus Scheme - join us and share in our growth. Bonuses are linked to both company success and your individual impact. First payouts: July 2026 Holidays - 25 days plus UK public holidays. Your birthday off, plus one extra day for every year at Freetrade. Enhanced pension - We'll match your contributions up to 5%. Group Life Insurance - Protect your loved ones with coverage at 5x your salary, ensuring financial security in any circumstance. Private Health Insurance - Which includes access to high quality medical care, mental health support, dental and vision plans, Wellness programs and preventative care initiatives are also provided to ensure the wellbeing of your entire family. Income Protection Cover - Safeguard your income with comprehensive coverage, ensuring financial stability in the event of illness or injury. Enhanced parental leave - Time off when it matters most. Flexibility for those who need it - We're office-first, but life happens. Whether you're a parent or have care responsibilities, we focus on output and trust you to manage your time. Learning & Development - We fund industry qualifications so you can grow as a financial services professional. Cycle to Work scheme - Get a high quality bike and gear through our salary sacrifice scheme, spreading the cost with tax free monthly installments. Paid Sick Leave - Receive 10 days of fully paid sick leave each calendar year. Following the completion of our acquisition by IG Group, you can expect our benefits package to further improve as we align with the broader offerings available across the group. We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. To find out more about how we look after your personal data when you apply for a job with us, please see our Recruitment Privacy Policy here. Please note we are not accepting agency CVs.
Dec 10, 2025
Full time
About Freetrade Freetrade's mission is to become the default place to invest. Investing has been too complicated and expensive for too long, keeping millions from making the most of their savings. We're changing that. We're building our team and looking for people who are excited to reshape how our customers invest and grow their wealth. If you're driven by solving complex problems and building innovative products, you'll fit right in. 2025 is a big year for us. In January, we announced a game changing deal to become part of the IG Group. We'll continue to operate as an independent business while gaining access to the resources and support of an established leader in the space. This year, we're accelerating our roadmap and taking our products to the next level. We're building new features like mutual funds, bonds, and family investment tools. We're also exploring how we can leverage AI to deliver an even better experience for our customers. The Role As our Chief Financial Officer, you will be a strategic and operational leader responsible for shaping Freetrade's financial strategy to ensure sustainable growth, profitability, and operational excellence. This is a hands-on role where you will balance strategic leadership with the need to drive day-to-day financial execution. You will shape the financial model for our business and be responsible for establishing and scaling an organisation of finance business partners who work directly with product, marketing, people, and operations to fuel our mission. This is a senior executive role that requires strong commercial acumen, deep product understanding, and the ability to translate financial insights into strategic advantage. Key Responsibilities Leadership & Strategy Lead and inspire the Finance team and the broader organisation, building an inclusive, high-performing function. Develop and execute a comprehensive financial strategy aligned with Freetrade's growth ambitions. Partner closely with the CEO and executive team to shape company direction, with a strong focus on commercial outcomes and shareholder value. Commercial & Product Finance Work as a key commercial partner for the business, ensuring decisions are grounded in strong financial insight and clear commercial thinking. Partner with the CTO and CMO to evaluate, prioritise, and measure the impact of new features and initiatives. Build pricing and monetisation strategies that balance customer value with sustainable economics. Stakeholder Management Serve as the primary finance liaison with Freetrade's Board, the Freetrade Audit & Risk Committee, and our regulator, the FCA. Effectively manage our shareholder relationship with the IG Group, interlocking on key areas such as budget, reporting, and strategy. Leverage and collaborate with IG Group resources, including tax, treasury, and internal audit, to ensure financial efficiency and compliance. Finance Business Partnering Establish and scale a team of finance business partners who support all strategic areas of the business, embedding finance into product, marketing, people, and operations. Drive a culture of collaboration, ensuring that financial insights are accessible, actionable, and drive performance. Equip teams with tools and frameworks to make faster, smarter, more data-informed decisions. Operational & Financial Excellence Own all aspects of financial planning, forecasting, and reporting. Partner with the Data team to ensure financial and operational metrics are tracked, analysed, and reported effectively. Ensure KPIs are monitored to understand the health of the business and opportunities, and report progress to the executive team and board. Ensure governance, compliance, and controls while enabling agility and speed. Team Development Build, mentor, and scale a high-performing finance team. Foster a culture of accountability, innovation, and commercial thinking. Invest in talent development and create clear growth opportunities within the Finance function. Requirements A strategic leader with strong academic or professional foundations and the ability to drive meaningful change. MBA or equivalent is a plus. Proven experience as a senior finance leader, preferably as a Director or VP of Finance in a fast-paced, product-led organisation (fintech or consumer technology is a strong plus) and are ready to step up into a CFO role. Strong commercial mindset with experience supporting sustainable growth. Experience in or a keen interest in building and scaling finance business partnering within an organisation. Strong product orientation, with an ability to evaluate and influence product and pricing strategy. Deep expertise in financial planning, reporting, and analytics, with the ability to translate complexity into clear insights. Proven ability to lead, mentor, and grow teams. Excellent communication and stakeholder management skills. Entrepreneurial mindset with a passion for driving impact and delivering results. What we don't require We don't require extensive industry experience in financial services or brokerage, although experience or a deep interest in investing are a strong plus. We can teach and onboard the right candidate who is willing to learn our industry. Domain knowledge: We prefer someone who can lead strategy, deliver results by building the right level of partnership, processes, and more, leaning on the expertise of subject matter experts where needed. Benefits Freetrade is the place to accelerate your career. Our benefits package and ways of working are designed to attract and retain the most talented people who are dedicated to making an impact at Freetrade. Why join us This is an opportunity to join a successful fintech company in a senior leadership role that rarely opens up. You'll have the opportunity to make a real impact on the future of financial services. You'll be part of Freetrade's executive team. Hybrid working culture We're operating in a hybrid model: 3-days in-office / 2-days from home. We believe great collaboration happens in person and our beautiful offices in central London and Budapest are designed to bring people together. Office days: Monday, Tuesday, Thursday Work from home days: Wednesday, Friday This setup helps us stay connected, collaborate more effectively, and keep building a culture where we all do our best work together, including dedicated days for focus work. Flexibility for those who need it: We have a hybrid working model, but life happens. If you need flexibility let's talk about it, whether you're a parent or have other care responsibilities. Values At Freetrade we live and breathe our values: Honesty, Focus and Grit. Expect to be asked about these in your interview! Benefits In London: Competitive salary - carefully benchmarked. Bonus Scheme - join us and share in our growth. Bonuses are linked to both company success and your individual impact. First payouts: July 2026 Holidays - 25 days plus UK public holidays. Your birthday off, plus one extra day for every year at Freetrade. Enhanced pension - We'll match your contributions up to 5%. Group Life Insurance - Protect your loved ones with coverage at 5x your salary, ensuring financial security in any circumstance. Private Health Insurance - Which includes access to high quality medical care, mental health support, dental and vision plans, Wellness programs and preventative care initiatives are also provided to ensure the wellbeing of your entire family. Income Protection Cover - Safeguard your income with comprehensive coverage, ensuring financial stability in the event of illness or injury. Enhanced parental leave - Time off when it matters most. Flexibility for those who need it - We're office-first, but life happens. Whether you're a parent or have care responsibilities, we focus on output and trust you to manage your time. Learning & Development - We fund industry qualifications so you can grow as a financial services professional. Cycle to Work scheme - Get a high quality bike and gear through our salary sacrifice scheme, spreading the cost with tax free monthly installments. Paid Sick Leave - Receive 10 days of fully paid sick leave each calendar year. Following the completion of our acquisition by IG Group, you can expect our benefits package to further improve as we align with the broader offerings available across the group. We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. To find out more about how we look after your personal data when you apply for a job with us, please see our Recruitment Privacy Policy here. Please note we are not accepting agency CVs.
Hey! We're Plum, your smart saving and investing app on a mission to help grow money for life. Whether you're stashing the cash for tea and toast in your first home or catching some rays during retirement, Plum's got your back. Since 2016, over 2 million people in 10 European markets have set aside more than £2 billion with our clever automation and AI -that's the magic of Plum! As recognition for our work, we've received awards from the likes of Deloitte, Finder, and more. That's all down to our passionate team of 230+ Plumsters, who work around Europe to help us achieve our mission. And now we're looking for more brilliant people to join us on our journey. The Role We are looking for a proactive, highly motivated and ambitious individual who will hold the role of Regulatory Compliance Officer to expand our Compliance team. You will assist in the enhancement of compliance culture and support our team's mission to act as a liaison between the company and regulatory bodies. You will work closely with the team on various compliance activities, ensuring regulatory requirements are implemented by cooperating closely with teams within the company. In particular, we are seeking someone with proven experience in the oversight of ISAs and/or investment products in the UK, including familiarity with applicable FCA rules and ISA Regulations. Experience in compliance monitoring will be considered a strong advantage. What you'll be doing Develop and assist in the implementation of compliance policies and procedures by engaging in drafting and/or updating them to ensure adherence to all applicable regulations. Conduct checks, risk assessments and assist in the production of compliance reports, in accordance with our Compliance Monitoring Programme to ensure regular reviews and assessments. Execute checks in connection with Consumer Duty and support the build-out of the firm's Consumer Duty framework. Provide oversight of ISA and/or investment product operations to ensure adherence to UK regulatory requirements, including FCA rules and HMRC ISA Regulations. Review marketing, advertising and press material to ensure they comply with regulatory requirements. Design and monitor the implementation of the annual compliance plan, and deal with internal ad-hoc compliance requests to ensure that internal processes and policies are applied. Investigate from a compliance and financial crime perspective, any SARs escalations, complaints, incidents, breach of data laws, fraud-related requests and any other compliance or financial crime related request received by the Compliance Team, for review and input. Prepare compliance reports addressed to the regulators to support the Compliance Team in their role as a liaison between the company and regulatory bodies. Compile and prepare compliance and financial crime regulatory filings and respond to requests from our partners. Prepare compliance training addressed to the employees of the company. Maintain the Compliance Team's files, cases and issues, achieve deadlines and document actions needed/requested. Share knowledge and experience with peers through team meetings, presentations and collaboration sessions. Work cooperatively with other teams such as the Products' Team, Customer Service, Fraud Team, Finance Team, Data Team, Risk Management Team, Partnerships' Team and Marketing Team. Monitor regulatory changes, amendments, trends or any other developments that may impact our operations and update internal records accordingly. What we're looking for Bachelor's degree in law, economics, business, or a related field. MBA or Master's degree in Law/European Banking/Payments Regulation, Risk Management or in related fields will be considered a strong plus. At least 2-3 years of experience in a compliance-related role within the financial services industry. Relevant sectors include: Payments, Banking, Investment Services. Demonstrable experience in the oversight of ISAs and/or investment products in the UK, with a strong understanding of relevant FCA rules and HMRC ISA Regulations. Knowledge of FCA and EU compliance and AML/TF regulation, including GDPR and investment services regulation. Experience in compliance monitoring, including designing and delivering against a compliance monitoring plan, will be considered a strong advantage. Excellent written and verbal communication skills in English. Strong analytical skills and attention to detail. Ability to work both independently and in a team environment, to complete assigned tasks. Ability to prioritise multiple tasks and bring tasks to completion within established timeframes. Professional certification in compliance (such as ICA or CISI) will be considered an advantage. Plum's Perks Own part of the company you're helping grow through stock options Private health insurance Annual training budget Plum Premium for free Competitive referral scheme Flexible approach to remote working: we encourage at least 2 days a week in one of our beautiful offices in London, Athens or Cyprus Team breakfasts and team lunches 25 days holiday + bank holidays 45 work-from-anywhere days to give you flexibility to work your way 2 weeks sabbatical after 4 years to take the break you deserve Enhanced parental leave 1 paid volunteering day annually Annual team trip to a surprise destination! A fun, inclusive company culture (think ) If you think this sounds like you, don't hesitate to get in touch! Thanks, Plum Team Plum is an Equal Opportunity Employer. Plum does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.
Dec 10, 2025
Full time
Hey! We're Plum, your smart saving and investing app on a mission to help grow money for life. Whether you're stashing the cash for tea and toast in your first home or catching some rays during retirement, Plum's got your back. Since 2016, over 2 million people in 10 European markets have set aside more than £2 billion with our clever automation and AI -that's the magic of Plum! As recognition for our work, we've received awards from the likes of Deloitte, Finder, and more. That's all down to our passionate team of 230+ Plumsters, who work around Europe to help us achieve our mission. And now we're looking for more brilliant people to join us on our journey. The Role We are looking for a proactive, highly motivated and ambitious individual who will hold the role of Regulatory Compliance Officer to expand our Compliance team. You will assist in the enhancement of compliance culture and support our team's mission to act as a liaison between the company and regulatory bodies. You will work closely with the team on various compliance activities, ensuring regulatory requirements are implemented by cooperating closely with teams within the company. In particular, we are seeking someone with proven experience in the oversight of ISAs and/or investment products in the UK, including familiarity with applicable FCA rules and ISA Regulations. Experience in compliance monitoring will be considered a strong advantage. What you'll be doing Develop and assist in the implementation of compliance policies and procedures by engaging in drafting and/or updating them to ensure adherence to all applicable regulations. Conduct checks, risk assessments and assist in the production of compliance reports, in accordance with our Compliance Monitoring Programme to ensure regular reviews and assessments. Execute checks in connection with Consumer Duty and support the build-out of the firm's Consumer Duty framework. Provide oversight of ISA and/or investment product operations to ensure adherence to UK regulatory requirements, including FCA rules and HMRC ISA Regulations. Review marketing, advertising and press material to ensure they comply with regulatory requirements. Design and monitor the implementation of the annual compliance plan, and deal with internal ad-hoc compliance requests to ensure that internal processes and policies are applied. Investigate from a compliance and financial crime perspective, any SARs escalations, complaints, incidents, breach of data laws, fraud-related requests and any other compliance or financial crime related request received by the Compliance Team, for review and input. Prepare compliance reports addressed to the regulators to support the Compliance Team in their role as a liaison between the company and regulatory bodies. Compile and prepare compliance and financial crime regulatory filings and respond to requests from our partners. Prepare compliance training addressed to the employees of the company. Maintain the Compliance Team's files, cases and issues, achieve deadlines and document actions needed/requested. Share knowledge and experience with peers through team meetings, presentations and collaboration sessions. Work cooperatively with other teams such as the Products' Team, Customer Service, Fraud Team, Finance Team, Data Team, Risk Management Team, Partnerships' Team and Marketing Team. Monitor regulatory changes, amendments, trends or any other developments that may impact our operations and update internal records accordingly. What we're looking for Bachelor's degree in law, economics, business, or a related field. MBA or Master's degree in Law/European Banking/Payments Regulation, Risk Management or in related fields will be considered a strong plus. At least 2-3 years of experience in a compliance-related role within the financial services industry. Relevant sectors include: Payments, Banking, Investment Services. Demonstrable experience in the oversight of ISAs and/or investment products in the UK, with a strong understanding of relevant FCA rules and HMRC ISA Regulations. Knowledge of FCA and EU compliance and AML/TF regulation, including GDPR and investment services regulation. Experience in compliance monitoring, including designing and delivering against a compliance monitoring plan, will be considered a strong advantage. Excellent written and verbal communication skills in English. Strong analytical skills and attention to detail. Ability to work both independently and in a team environment, to complete assigned tasks. Ability to prioritise multiple tasks and bring tasks to completion within established timeframes. Professional certification in compliance (such as ICA or CISI) will be considered an advantage. Plum's Perks Own part of the company you're helping grow through stock options Private health insurance Annual training budget Plum Premium for free Competitive referral scheme Flexible approach to remote working: we encourage at least 2 days a week in one of our beautiful offices in London, Athens or Cyprus Team breakfasts and team lunches 25 days holiday + bank holidays 45 work-from-anywhere days to give you flexibility to work your way 2 weeks sabbatical after 4 years to take the break you deserve Enhanced parental leave 1 paid volunteering day annually Annual team trip to a surprise destination! A fun, inclusive company culture (think ) If you think this sounds like you, don't hesitate to get in touch! Thanks, Plum Team Plum is an Equal Opportunity Employer. Plum does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.
is a smart financial app designed for your everyday life - at home and on the go. We make payments, online shopping, and personal finance management fast, secure, and effortless. With ZEN, you can enjoy cashback on purchases, full control over your spending, and peace of mind thanks to purchase protection. A built-in multi-currency account lets you spend abroad or shop internationally with great exchange rates and no hidden fees. About the role The Senior FX Manager will be a critical leader in our Commercial Finance, Treasury and Product teams, responsible for the strategic analysis, pricing, and execution of our Foreign Exchange and cross-border payment offerings. This role requires a blend of deep market expertise, strong analytical skills, and proven leadership ability to drive critical and optimized business decisions. Key Responsibilities FX Pricing & Profitability: Own the end-to-end FX pricing strategy for retail and business products (multi-currency accounts, payments, and in-app exchange), ensuring competitiveness, compliance, and optimal margin capture. This includes setting dynamic spreads and developing tiered pricing structures based on customer segmentation and market conditions. Customer Behavior & Needs Analysis (Strengthened Focus): Deep Customer Segmentation: Conduct granular analysis of the existing customer base (both consumer and business) to understand FX consumption patterns, frequency, average volume, and preferred exchange corridors. Behavioral Modeling: Utilize data to model and predict future FX needs and behavioral triggers (e.g., wallet top-ups, international commerce payments) to inform proactive liquidity positioning and optimize customer-facing exchange rates. Pricing Elasticity: Analyze the price sensitivity of different customer segments to FX spreads and fees to drive volume growth while maximizing profit. Market Analysis & Insights: Conduct deep-dive analysis on global macroeconomic trends, central bank policies, and market liquidity to generate actionable insights and forecasting models for proprietary risk management and product development. Present concise daily market updates to internal trading and product teams. Hedge Management: Develop and execute advanced hedging strategies (e.g., limit orders, forwards, NDFs, options) to mitigate currency risk exposure across ZEN's balance sheet and operational cash flows. Oversee the calculation of FX exposure and manage counterparty relationships for execution. System Optimization: Work closely with engineering and product teams to enhance and automate our internal FX trading and settlement infrastructure, ensuring best-in-class execution, minimal slippage, and efficient straight-through processing (STP). Act as the FX SME for the implementation of new trading algorithms or liquidity connectors. Reporting & Governance: Design, produce, and present detailed FX performance reports to senior management, highlighting revenue drivers, cost of funds, hedging effectiveness, and adherence to risk limits. Cross-Functional & Product Collaboration (Strengthened Focus): Serve as the primary FX subject matter expert (SME) for critical cross-functional teams. Customer-Centric Product Design: Proactively use insights derived from customer FX behavior analysis to inform and champion the development of new multi-currency product features, new payment corridors, and improved in-app exchange experiences that directly address expressed customer needs. Translate complex regulatory or market dynamics into clear, actionable requirements and business specifications for product development. Regulatory Liaison: Stay abreast of evolving global FX regulations (e.g., T+1, MiFID II, PSD2, local payment regulations) and collaborate with the Compliance Officer to ensure ZEN's FX activities remain fully compliant across all operating jurisdictions. Counterparty Relationship Management: Manage and monitor relationships with Liquidity Providers (LPs) and banking partners, evaluating their pricing quality, execution reliability, and credit lines to ensure ZEN has the most efficient access to the FX market. Required Qualifications & Skills Experience: Minimum 5-7 years of direct experience in FX analysis, Treasury, or a quantitative FX trading role, with at least 2 years in a managerial or senior lead position, preferably within a fintech, neobank, or e-money institution. Education: Bachelor's degree in Finance, Economics, Quantitative Analysis, or a related field. An advanced degree (Master's) or a professional certification (e.g., CFA, FRM, or Ariel Certification in Quantitative Finance) is highly advantageous. Technical Expertise: Expert proficiency in data analysis tools, specifically SQL for data extraction and modeling. Demonstrable experience building and maintaining quantitative models for FX pricing, forecasting, or risk measurement (Python or R proficiency is a significant plus). In-depth knowledge of FX execution platforms, including best execution principles, matching engines, and API connectivity. Fintech Acumen: Deep understanding of the payments and cross-border FX ecosystem, including liquidity management, FX pricing methodologies, and the application of technology (API integration, cloud infrastructure) in a regulated environment. Communication: Exceptional analytical report writing and presentation skills, with the ability to clearly articulate complex financial concepts and customer-derived insights to executive stakeholders and technical teams.
Dec 10, 2025
Full time
is a smart financial app designed for your everyday life - at home and on the go. We make payments, online shopping, and personal finance management fast, secure, and effortless. With ZEN, you can enjoy cashback on purchases, full control over your spending, and peace of mind thanks to purchase protection. A built-in multi-currency account lets you spend abroad or shop internationally with great exchange rates and no hidden fees. About the role The Senior FX Manager will be a critical leader in our Commercial Finance, Treasury and Product teams, responsible for the strategic analysis, pricing, and execution of our Foreign Exchange and cross-border payment offerings. This role requires a blend of deep market expertise, strong analytical skills, and proven leadership ability to drive critical and optimized business decisions. Key Responsibilities FX Pricing & Profitability: Own the end-to-end FX pricing strategy for retail and business products (multi-currency accounts, payments, and in-app exchange), ensuring competitiveness, compliance, and optimal margin capture. This includes setting dynamic spreads and developing tiered pricing structures based on customer segmentation and market conditions. Customer Behavior & Needs Analysis (Strengthened Focus): Deep Customer Segmentation: Conduct granular analysis of the existing customer base (both consumer and business) to understand FX consumption patterns, frequency, average volume, and preferred exchange corridors. Behavioral Modeling: Utilize data to model and predict future FX needs and behavioral triggers (e.g., wallet top-ups, international commerce payments) to inform proactive liquidity positioning and optimize customer-facing exchange rates. Pricing Elasticity: Analyze the price sensitivity of different customer segments to FX spreads and fees to drive volume growth while maximizing profit. Market Analysis & Insights: Conduct deep-dive analysis on global macroeconomic trends, central bank policies, and market liquidity to generate actionable insights and forecasting models for proprietary risk management and product development. Present concise daily market updates to internal trading and product teams. Hedge Management: Develop and execute advanced hedging strategies (e.g., limit orders, forwards, NDFs, options) to mitigate currency risk exposure across ZEN's balance sheet and operational cash flows. Oversee the calculation of FX exposure and manage counterparty relationships for execution. System Optimization: Work closely with engineering and product teams to enhance and automate our internal FX trading and settlement infrastructure, ensuring best-in-class execution, minimal slippage, and efficient straight-through processing (STP). Act as the FX SME for the implementation of new trading algorithms or liquidity connectors. Reporting & Governance: Design, produce, and present detailed FX performance reports to senior management, highlighting revenue drivers, cost of funds, hedging effectiveness, and adherence to risk limits. Cross-Functional & Product Collaboration (Strengthened Focus): Serve as the primary FX subject matter expert (SME) for critical cross-functional teams. Customer-Centric Product Design: Proactively use insights derived from customer FX behavior analysis to inform and champion the development of new multi-currency product features, new payment corridors, and improved in-app exchange experiences that directly address expressed customer needs. Translate complex regulatory or market dynamics into clear, actionable requirements and business specifications for product development. Regulatory Liaison: Stay abreast of evolving global FX regulations (e.g., T+1, MiFID II, PSD2, local payment regulations) and collaborate with the Compliance Officer to ensure ZEN's FX activities remain fully compliant across all operating jurisdictions. Counterparty Relationship Management: Manage and monitor relationships with Liquidity Providers (LPs) and banking partners, evaluating their pricing quality, execution reliability, and credit lines to ensure ZEN has the most efficient access to the FX market. Required Qualifications & Skills Experience: Minimum 5-7 years of direct experience in FX analysis, Treasury, or a quantitative FX trading role, with at least 2 years in a managerial or senior lead position, preferably within a fintech, neobank, or e-money institution. Education: Bachelor's degree in Finance, Economics, Quantitative Analysis, or a related field. An advanced degree (Master's) or a professional certification (e.g., CFA, FRM, or Ariel Certification in Quantitative Finance) is highly advantageous. Technical Expertise: Expert proficiency in data analysis tools, specifically SQL for data extraction and modeling. Demonstrable experience building and maintaining quantitative models for FX pricing, forecasting, or risk measurement (Python or R proficiency is a significant plus). In-depth knowledge of FX execution platforms, including best execution principles, matching engines, and API connectivity. Fintech Acumen: Deep understanding of the payments and cross-border FX ecosystem, including liquidity management, FX pricing methodologies, and the application of technology (API integration, cloud infrastructure) in a regulated environment. Communication: Exceptional analytical report writing and presentation skills, with the ability to clearly articulate complex financial concepts and customer-derived insights to executive stakeholders and technical teams.
Origen Financial Services Limited.
Farnborough, Hampshire
Job Brief The Head of Compliance provides enterprise-wide strategic leadership and direction for Origen's compliance function, ensuring adherence to regulatory and ethical standards while supporting the achievement of corporate objectives. Operating as a key member of the risk management team and trusted advisor to the Chief Risk Officer, Executive Committee and Board, this role shapes compliance strategy, governance, and culture across the organisation. The postholder exercises independent judgement in regulatory matters, maintains constructive relationships with the FCA and other external bodies, and ensures that compliance frameworks, policies and practices are robust, proportionate, and aligned to Origen's business strategy and risk appetite. Main Responsibilities To deliver appropriate compliance services across Origen. This will involve the continued identification and development of appropriate resources, systems and processes that facilitate the efficient delivery of compliance services to the business. To manage the Compliance Team as a centre of excellence in all matters pertaining to regulatory policy and interpretation, enabling the highest quality service to be provided to all areas within Origen. To ensure timely identification of regulatory requirements and guidance issued by the FCA, JMLSG and other appropriate legislative, regulatory, governmental or industry bodies, and to provide prompt assessment of the impact on Origen's processes, systems and controls, communicating this to Origen management as appropriate. To deliver the Annual Compliance Diary by accurately assessing Origen's systems and controls against the requirements set by Origen and the FCA. To develop, implementing, communicating and maintaining policies and procedures to ensure that all appropriate materials, outputs, media and documentation produced by or for Origen are approved by the Compliance team as complying with the prevailing regulatory requirements. To ensure the Compliance Team support he business with sampling of Origen financial promotions, ensuring that these are clear, fair and not misleading within agreed timescales. To provide appropriate input to key project and business development initiatives across Origen, through active liaison and participation in project teams, facilitating clear channels of communication with key business areas and the provision of a proactive compliance policy and risk consultancy service. To establish and maintain communication and partnership-working processes in order to ensure that all internal customers are aware of and accept their responsibilities for operating a compliant and risk-managed framework within their business functions. To maintain the technical knowledge necessary to carry out the role effectively. To effectively communicate with and deal with Compliance queries from across the company including all levels of management Candidate Requirements / Behaviours I identify and influence improvements in business practices and standards I create a positive environment - I am seen by others to be professional and confident I promote a culture of decision-making and problem solving I am able to make critical distinctions and achieve a balanced viewpoint to make sensible decisions whilst recognising the need to refer to others as appropriate (effective risk and commercial judgement) I ensure issues/deadlines are not overlooked I am personally well organised I demonstrate the capability to manage new tasks and initiatives to maximise outputs and fulfil stakeholders' priorities I demonstrate commercial awareness and management of resource I provide senior management with effective MI and regulatory affairs updates I take personal responsibility for ensuring approved persons have a good understanding of their responsibilities and undertake training where it is need I can influence and negotiate with other internal & external stakeholders (e.g. FCA) to reach constructive outcomes for the business. Interview Process 1st Stage = Coffee Chat 2nd Stage = Competency Based Interview
Dec 10, 2025
Full time
Job Brief The Head of Compliance provides enterprise-wide strategic leadership and direction for Origen's compliance function, ensuring adherence to regulatory and ethical standards while supporting the achievement of corporate objectives. Operating as a key member of the risk management team and trusted advisor to the Chief Risk Officer, Executive Committee and Board, this role shapes compliance strategy, governance, and culture across the organisation. The postholder exercises independent judgement in regulatory matters, maintains constructive relationships with the FCA and other external bodies, and ensures that compliance frameworks, policies and practices are robust, proportionate, and aligned to Origen's business strategy and risk appetite. Main Responsibilities To deliver appropriate compliance services across Origen. This will involve the continued identification and development of appropriate resources, systems and processes that facilitate the efficient delivery of compliance services to the business. To manage the Compliance Team as a centre of excellence in all matters pertaining to regulatory policy and interpretation, enabling the highest quality service to be provided to all areas within Origen. To ensure timely identification of regulatory requirements and guidance issued by the FCA, JMLSG and other appropriate legislative, regulatory, governmental or industry bodies, and to provide prompt assessment of the impact on Origen's processes, systems and controls, communicating this to Origen management as appropriate. To deliver the Annual Compliance Diary by accurately assessing Origen's systems and controls against the requirements set by Origen and the FCA. To develop, implementing, communicating and maintaining policies and procedures to ensure that all appropriate materials, outputs, media and documentation produced by or for Origen are approved by the Compliance team as complying with the prevailing regulatory requirements. To ensure the Compliance Team support he business with sampling of Origen financial promotions, ensuring that these are clear, fair and not misleading within agreed timescales. To provide appropriate input to key project and business development initiatives across Origen, through active liaison and participation in project teams, facilitating clear channels of communication with key business areas and the provision of a proactive compliance policy and risk consultancy service. To establish and maintain communication and partnership-working processes in order to ensure that all internal customers are aware of and accept their responsibilities for operating a compliant and risk-managed framework within their business functions. To maintain the technical knowledge necessary to carry out the role effectively. To effectively communicate with and deal with Compliance queries from across the company including all levels of management Candidate Requirements / Behaviours I identify and influence improvements in business practices and standards I create a positive environment - I am seen by others to be professional and confident I promote a culture of decision-making and problem solving I am able to make critical distinctions and achieve a balanced viewpoint to make sensible decisions whilst recognising the need to refer to others as appropriate (effective risk and commercial judgement) I ensure issues/deadlines are not overlooked I am personally well organised I demonstrate the capability to manage new tasks and initiatives to maximise outputs and fulfil stakeholders' priorities I demonstrate commercial awareness and management of resource I provide senior management with effective MI and regulatory affairs updates I take personal responsibility for ensuring approved persons have a good understanding of their responsibilities and undertake training where it is need I can influence and negotiate with other internal & external stakeholders (e.g. FCA) to reach constructive outcomes for the business. Interview Process 1st Stage = Coffee Chat 2nd Stage = Competency Based Interview
Have you been working as a Tenant Liaison Officer and feeling like your managers don't appreciate the work you do? We're working with an excellent company who genuinely value your expertise and see you as an integral part of the team. What you'll get: Up to £35k £4k car allowance/salary sacrifice company car Company bonus up to 15% 25 days holiday + 8BH Training and progression Key aspects of the role: Working with site management to ensure tenants are looked after and are informed of the upcoming work. Liaise with tenants, addressing any concerns they may have and following the correct procedures to work through them. Customer visits, monitoring works and coordinating with the senior team. Working on Social Housing refurbishment and decarbonisation schemes. What you'll need: Relevant experience working within the Social Housing industry. UK Driving Licence Who you'll be working for: Specialising in refurbishment, retrofit and decarbonisation within the Social Housing industry, you'll be supported all the way through your career with training and qualifications to invest in you. A company with fresh ideas on how to treat their employees and ample industry experience and knowledge, they have been managing teams for decades to success. What's next: If you want to hear more about this Tenant Liaison Officer role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office on JBRP1_UKTJ
Dec 10, 2025
Full time
Have you been working as a Tenant Liaison Officer and feeling like your managers don't appreciate the work you do? We're working with an excellent company who genuinely value your expertise and see you as an integral part of the team. What you'll get: Up to £35k £4k car allowance/salary sacrifice company car Company bonus up to 15% 25 days holiday + 8BH Training and progression Key aspects of the role: Working with site management to ensure tenants are looked after and are informed of the upcoming work. Liaise with tenants, addressing any concerns they may have and following the correct procedures to work through them. Customer visits, monitoring works and coordinating with the senior team. Working on Social Housing refurbishment and decarbonisation schemes. What you'll need: Relevant experience working within the Social Housing industry. UK Driving Licence Who you'll be working for: Specialising in refurbishment, retrofit and decarbonisation within the Social Housing industry, you'll be supported all the way through your career with training and qualifications to invest in you. A company with fresh ideas on how to treat their employees and ample industry experience and knowledge, they have been managing teams for decades to success. What's next: If you want to hear more about this Tenant Liaison Officer role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office on JBRP1_UKTJ
Land Rights Liaison Officer Stockton-on-Tees (Client Office-Based with Field Travel) Permanent Salary c £27,000 + £4,800 Car/Car Allowance + Flexible Benefits Summary Freedom Land & Estates Management Services is seeking a Land Rights Liaison Officer to join our team, based at our client's offices in Stockton . This is an excellent opportunity for an ambitious individual looking to progress toward a Wayleave Officer or Surveyor role. The Land Rights Liaison Officer plays a key role in delivering a professional, efficient service to customers and grantors, ensuring strong relationships and timely consent acquisition. You will visit customers and landowners to secure standard consents for low complexity connection works involving third party land. This is a development position with clear progression opportunities to Wayleave Officer or Surveyor. Starting salary: £27,030 Car or car allowance Interviews: 12/01/2026, 14/01/2026 and 20/01/2026 Applicants must be available between 10:00-15:30 on the scheduled day. Some of the key deliverables in this role will include: Obtain standard consents for low complexity projects, including: New connections Grantor/property changes Payment reassessments Substation access reviews Boundary and tenure enquiries Simple drainage claims Access arrangements for maintenance requiring site visits The role requires face to face meetings with customers and grantors You must be able to maintain strong organisational skills and demonstrate assertiveness The role is positioned between the Wayleaves Support function and an existing team of Wayleave Officers Full training and mentoring will be provided What We're Looking For Strong customer service background Ability to problem solve, prioritise, and perform under pressure Excellent communication skills Essential Qualifications: Full, clean driving licence Minimum 5 GCSEs (including Maths & English, Grade C or above) Minimum 2 A-levels or equivalent Customer service orientation Desirable Experience: Wayleaves and consents Legal processes and electricity industry regulations Negotiation experience Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Company Car / Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program (including counselling and legal advice) Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax-Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Dec 10, 2025
Full time
Land Rights Liaison Officer Stockton-on-Tees (Client Office-Based with Field Travel) Permanent Salary c £27,000 + £4,800 Car/Car Allowance + Flexible Benefits Summary Freedom Land & Estates Management Services is seeking a Land Rights Liaison Officer to join our team, based at our client's offices in Stockton . This is an excellent opportunity for an ambitious individual looking to progress toward a Wayleave Officer or Surveyor role. The Land Rights Liaison Officer plays a key role in delivering a professional, efficient service to customers and grantors, ensuring strong relationships and timely consent acquisition. You will visit customers and landowners to secure standard consents for low complexity connection works involving third party land. This is a development position with clear progression opportunities to Wayleave Officer or Surveyor. Starting salary: £27,030 Car or car allowance Interviews: 12/01/2026, 14/01/2026 and 20/01/2026 Applicants must be available between 10:00-15:30 on the scheduled day. Some of the key deliverables in this role will include: Obtain standard consents for low complexity projects, including: New connections Grantor/property changes Payment reassessments Substation access reviews Boundary and tenure enquiries Simple drainage claims Access arrangements for maintenance requiring site visits The role requires face to face meetings with customers and grantors You must be able to maintain strong organisational skills and demonstrate assertiveness The role is positioned between the Wayleaves Support function and an existing team of Wayleave Officers Full training and mentoring will be provided What We're Looking For Strong customer service background Ability to problem solve, prioritise, and perform under pressure Excellent communication skills Essential Qualifications: Full, clean driving licence Minimum 5 GCSEs (including Maths & English, Grade C or above) Minimum 2 A-levels or equivalent Customer service orientation Desirable Experience: Wayleaves and consents Legal processes and electricity industry regulations Negotiation experience Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Company Car / Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program (including counselling and legal advice) Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax-Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Land Rights Liaison Officer Castleford (Client Office-Based with Field Travel) Permanent Salary c £27,000 + £4,800 Car/Car Allowance + Flexible Benefits Summary Freedom Land & Estates Management Services is seeking a Land Rights Liaison Officer to join our team, based at our client's offices in Castleford . This is an excellent opportunity for an ambitious individual looking to progress toward a Wayleave Officer or Surveyor role. The Land Rights Liaison Officer plays a key role in delivering a professional, efficient service to customers and grantors, ensuring strong relationships and timely consent acquisition. You will visit customers and landowners to secure standard consents for low complexity connection works involving third party land. This is a development position with clear progression opportunities to Wayleave Officer or Surveyor. Starting salary: £27,030 Car or car allowance Interviews: 12/01/2026, 14/01/2026 and 20/01/2026 Applicants must be available between 10:00-15:30 on the scheduled day. Some of the key deliverables in this role will include: Obtain standard consents for low complexity projects, including: New connections Grantor/property changes Payment reassessments Substation access reviews Boundary and tenure enquiries Simple drainage claims Access arrangements for maintenance requiring site visits The role requires face to face meetings with customers and grantors You must be able to maintain strong organisational skills and demonstrate assertiveness The role is positioned between the Wayleaves Support function and an existing team of Wayleave Officers Full training and mentoring will be provided What We're Looking For Strong customer service background Ability to problem solve, prioritise, and perform under pressure Excellent communication skills Essential Qualifications: Full, clean driving licence Minimum 5 GCSEs (including Maths & English, Grade C or above) Minimum 2 A-levels or equivalent Customer service orientation Desirable Experience: Wayleaves and consents Legal processes and electricity industry regulations Negotiation experience Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Company Car / Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program (including counselling and legal advice) Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax-Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Dec 10, 2025
Full time
Land Rights Liaison Officer Castleford (Client Office-Based with Field Travel) Permanent Salary c £27,000 + £4,800 Car/Car Allowance + Flexible Benefits Summary Freedom Land & Estates Management Services is seeking a Land Rights Liaison Officer to join our team, based at our client's offices in Castleford . This is an excellent opportunity for an ambitious individual looking to progress toward a Wayleave Officer or Surveyor role. The Land Rights Liaison Officer plays a key role in delivering a professional, efficient service to customers and grantors, ensuring strong relationships and timely consent acquisition. You will visit customers and landowners to secure standard consents for low complexity connection works involving third party land. This is a development position with clear progression opportunities to Wayleave Officer or Surveyor. Starting salary: £27,030 Car or car allowance Interviews: 12/01/2026, 14/01/2026 and 20/01/2026 Applicants must be available between 10:00-15:30 on the scheduled day. Some of the key deliverables in this role will include: Obtain standard consents for low complexity projects, including: New connections Grantor/property changes Payment reassessments Substation access reviews Boundary and tenure enquiries Simple drainage claims Access arrangements for maintenance requiring site visits The role requires face to face meetings with customers and grantors You must be able to maintain strong organisational skills and demonstrate assertiveness The role is positioned between the Wayleaves Support function and an existing team of Wayleave Officers Full training and mentoring will be provided What We're Looking For Strong customer service background Ability to problem solve, prioritise, and perform under pressure Excellent communication skills Essential Qualifications: Full, clean driving licence Minimum 5 GCSEs (including Maths & English, Grade C or above) Minimum 2 A-levels or equivalent Customer service orientation Desirable Experience: Wayleaves and consents Legal processes and electricity industry regulations Negotiation experience Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Company Car / Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program (including counselling and legal advice) Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax-Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
About The Role The Direct Tax Manager plays a critical role in safeguarding the companys financial health. By balancing compliance with strategic planning, they help avoid penalties, reduce unnecessary tax burdens, and support sustainable growth. This role also needs to ensure consistency across multiple jurisdictions. This is a brand new role, reporting into our new Group Tax Director, with the objective to bring direct tax returns in-house, reducing external spend, but also bringing direct tax expertise and strategy into the central tax team. This role oversees and optimizes the Groups direct tax obligations, ensuring compliance with tax laws while strategically managing tax efficiency.The different areas of the role include: Compliance Management:Ensuring the Group meets all direct tax obligations (corporate income tax, capital gains tax, withholding tax, etc.) by preparing and reviewing accurate tax returns. Strategic Tax Planning:Working with the Group Tax Director to develop and implement tax strategies to minimize liabilities and optimize the Groups tax position. Advisory Function:Providing guidance to senior stakeholders on tax implications of business decisions, mergers, acquisitions, or restructuring. Audit & Risk Oversight:Managing direct tax audits, assists re liaison with tax authorities, and mitigates risks related to direct tax exposure. Collaboration:Working closely with finance teams and external consultants to align tax practices with broader business goals. Reporting & Policy Development:Supporting the Group Tax Director in shaping tax policies and ensuring accurate reporting across the organisation, including SAO (Senior Accounting Officer) and CCO (Corporate Criminal Offence) controls and tax risk reviews. Transfer Pricing:Developing, implementing, and maintaining transfer pricing policies consistent with OECD guidelines and local regulations Tax Technology, Automation & Transformation:Playing a pivotal role in modernising the Groups tax operations. This includes leading tax process automation, improving data flows, and implementing technology and AI-enabled solutions to enhance accuracy, efficiency and control. In this role your key responsibilities will be to: Ensure compliance with evolving global tax frameworks (e.g. BEPS (Base Erosion Profits Shifting), DAC6, OECD, etc). Prepare and review corporate tax filings, across multiple countries, and directing external advisors where returns are prepared on our behalf. Ensures compliance of and timely filing of all direct tax returns. Prepare year end tax disclosures for all statutory accounts, including associate tax accounting entries. Lead RDEC (Research and Development Expenditure Credit reclaim) process and preparation and posting of RDEC Journals. Manage any cash tax payments. Produce cash tax forecasts for the Group. Lead responses to tax authority inquiries and audits. Advise on tax-efficient structures for investments and transactions. Oversee the design, implementation, and compliance of global transfer pricing policies. Develop, implement, and maintain transfer pricing policies consistent with OECD guidelines and local regulations. Prepare and review transfer pricing documentation, including Master File, Local File, and Country-by-Country Reporting. Identify and mitigate transfer pricing risks through proactive monitoring of global tax developments. Provide guidance on intercompany agreements, cross-border transactions, and restructuring projects. Monitor legislative changes and assess their impact on the business. Train the wider finance team in order to build internal expertise. Skills & Experience Extensive Corporate Tax experience, either in an Accountancy Practice or in-house within a multinational. Experience advising on mergers, acquisitions, restructuring, and cross-border tax issues Chartered Accountant (ACA, ACCA), Chartered Tax Adviser (CTA) or similar Degree in accounting, finance, economics, or similar Continuous Professional Development Ongoing training in tax legislation, compliance, and international frameworks (e.g., OECD BEPS). Hands-on experience with corporate income tax and withholding tax. Proven track record in preparing and reviewing tax returns, managing audits, andliaising with HMRC or other tax authorities. Ability to interpret complex tax legislation and apply it accurately. Precision in preparing and reviewing tax returns, ensuring compliance and minimizing risk. Ability to communicate complex tax issues in a way that non-specialists can understand. Aligns tax strategies with broader business objectives. Anticipates the impact of legislative changes on company operations. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences.We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation.Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; were proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services.With Zellis youll have the chance to stretch and challenge yourself in an environment thats varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, youll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. JBRP1_UKTJ
Dec 09, 2025
Full time
About The Role The Direct Tax Manager plays a critical role in safeguarding the companys financial health. By balancing compliance with strategic planning, they help avoid penalties, reduce unnecessary tax burdens, and support sustainable growth. This role also needs to ensure consistency across multiple jurisdictions. This is a brand new role, reporting into our new Group Tax Director, with the objective to bring direct tax returns in-house, reducing external spend, but also bringing direct tax expertise and strategy into the central tax team. This role oversees and optimizes the Groups direct tax obligations, ensuring compliance with tax laws while strategically managing tax efficiency.The different areas of the role include: Compliance Management:Ensuring the Group meets all direct tax obligations (corporate income tax, capital gains tax, withholding tax, etc.) by preparing and reviewing accurate tax returns. Strategic Tax Planning:Working with the Group Tax Director to develop and implement tax strategies to minimize liabilities and optimize the Groups tax position. Advisory Function:Providing guidance to senior stakeholders on tax implications of business decisions, mergers, acquisitions, or restructuring. Audit & Risk Oversight:Managing direct tax audits, assists re liaison with tax authorities, and mitigates risks related to direct tax exposure. Collaboration:Working closely with finance teams and external consultants to align tax practices with broader business goals. Reporting & Policy Development:Supporting the Group Tax Director in shaping tax policies and ensuring accurate reporting across the organisation, including SAO (Senior Accounting Officer) and CCO (Corporate Criminal Offence) controls and tax risk reviews. Transfer Pricing:Developing, implementing, and maintaining transfer pricing policies consistent with OECD guidelines and local regulations Tax Technology, Automation & Transformation:Playing a pivotal role in modernising the Groups tax operations. This includes leading tax process automation, improving data flows, and implementing technology and AI-enabled solutions to enhance accuracy, efficiency and control. In this role your key responsibilities will be to: Ensure compliance with evolving global tax frameworks (e.g. BEPS (Base Erosion Profits Shifting), DAC6, OECD, etc). Prepare and review corporate tax filings, across multiple countries, and directing external advisors where returns are prepared on our behalf. Ensures compliance of and timely filing of all direct tax returns. Prepare year end tax disclosures for all statutory accounts, including associate tax accounting entries. Lead RDEC (Research and Development Expenditure Credit reclaim) process and preparation and posting of RDEC Journals. Manage any cash tax payments. Produce cash tax forecasts for the Group. Lead responses to tax authority inquiries and audits. Advise on tax-efficient structures for investments and transactions. Oversee the design, implementation, and compliance of global transfer pricing policies. Develop, implement, and maintain transfer pricing policies consistent with OECD guidelines and local regulations. Prepare and review transfer pricing documentation, including Master File, Local File, and Country-by-Country Reporting. Identify and mitigate transfer pricing risks through proactive monitoring of global tax developments. Provide guidance on intercompany agreements, cross-border transactions, and restructuring projects. Monitor legislative changes and assess their impact on the business. Train the wider finance team in order to build internal expertise. Skills & Experience Extensive Corporate Tax experience, either in an Accountancy Practice or in-house within a multinational. Experience advising on mergers, acquisitions, restructuring, and cross-border tax issues Chartered Accountant (ACA, ACCA), Chartered Tax Adviser (CTA) or similar Degree in accounting, finance, economics, or similar Continuous Professional Development Ongoing training in tax legislation, compliance, and international frameworks (e.g., OECD BEPS). Hands-on experience with corporate income tax and withholding tax. Proven track record in preparing and reviewing tax returns, managing audits, andliaising with HMRC or other tax authorities. Ability to interpret complex tax legislation and apply it accurately. Precision in preparing and reviewing tax returns, ensuring compliance and minimizing risk. Ability to communicate complex tax issues in a way that non-specialists can understand. Aligns tax strategies with broader business objectives. Anticipates the impact of legislative changes on company operations. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences.We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation.Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; were proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services.With Zellis youll have the chance to stretch and challenge yourself in an environment thats varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, youll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. JBRP1_UKTJ
SCOTTISH SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS
Dunfermline, Fife
We are current looking for a Development Officer to join the team at our headquarters in Dunfermline with a blend of home working. If this sounds like a role you would be interested in, please read on for more information. Salary - £27,499 per annum (FTE) Contract Type - Permanent About the Scottish SPCA As Scotland's animal welfare charity, we have been on-hand to protect animals and prevent cruelty since 1839 - that's over 185 years of creating abetter world for all animals. We've grown to become a national charity which celebrates the strength of the human-animal bond and enriches the lives of animals and people. We are Scotland's animal champions. What does a Development Officerdo? To assist the Development Team with prospect research, cultivation event planning, and administrative tasks, playing a vital role in supporting donor stewardship activities. Ensuring that high value prospective and current supporters and partners are engaged and inspired to continue their support for the Scottish SPCA. Overview of main duties and responsibilities • Support the Society's in memory giving programme, maximising income from this income stream • Lead on the coordination, administration and marketing of the Society's Forever care programme • Conduct detailed research to identify new prospects across trusts, corporate partnerships and philanthropy. Provide insight into potential donors' and partners interests, capacity, and connections to inform cultivation strategies. • Plan and deliver cultivation and stewardship events for donors and supporters. Coordinate event logistics and post-event follow-up. • Assist in the preparation of funding proposals, presentations, donor communications and reports. • Support the planning and execution of stewardship activities to ensure donors feel valued and engaged, including supporting in-person activity at meetings, site visits and corporate volunteering days. • Support with legacy administration and supporter liaison working directly with the finance team. • Provide general support to the Development Team, including maintaining accurate donor records and updating the CRM system. Please see full Job Description link for more detailed information on the role. What makes a good Development Officer? • Customer service or relationship management experience • Experience of providing administration support to a team • Excellent verbal and written communication skills, confidently able to engage with high value donors, partners and prospects • Strong organisational skills and time management skills with the ability to juggle multiple tasks and priorities • Strong administrative skills with knowledge of key office products • Innovative and creative looking for new ways to engage prospects and supporters in our work We are fortunate that some of our roles attract a high level of interest therefore, we may have to close roles earlier than advertised. Early application submissions are highly recommended. This also means that we cannot provide individual feedback to unsuccessful candidates due to receiving high levels of applications. The Scottish Society for Prevention of Cruelty to Animals is an Equal Opportunities Employer. We recognise that a diverse and inclusive workforce is essential to achieving our core mission. The Scottish Society for Prevention of Cruelty to Animals is an Equine Welfare Member of the National Equine Welfare Council.
Dec 09, 2025
Full time
We are current looking for a Development Officer to join the team at our headquarters in Dunfermline with a blend of home working. If this sounds like a role you would be interested in, please read on for more information. Salary - £27,499 per annum (FTE) Contract Type - Permanent About the Scottish SPCA As Scotland's animal welfare charity, we have been on-hand to protect animals and prevent cruelty since 1839 - that's over 185 years of creating abetter world for all animals. We've grown to become a national charity which celebrates the strength of the human-animal bond and enriches the lives of animals and people. We are Scotland's animal champions. What does a Development Officerdo? To assist the Development Team with prospect research, cultivation event planning, and administrative tasks, playing a vital role in supporting donor stewardship activities. Ensuring that high value prospective and current supporters and partners are engaged and inspired to continue their support for the Scottish SPCA. Overview of main duties and responsibilities • Support the Society's in memory giving programme, maximising income from this income stream • Lead on the coordination, administration and marketing of the Society's Forever care programme • Conduct detailed research to identify new prospects across trusts, corporate partnerships and philanthropy. Provide insight into potential donors' and partners interests, capacity, and connections to inform cultivation strategies. • Plan and deliver cultivation and stewardship events for donors and supporters. Coordinate event logistics and post-event follow-up. • Assist in the preparation of funding proposals, presentations, donor communications and reports. • Support the planning and execution of stewardship activities to ensure donors feel valued and engaged, including supporting in-person activity at meetings, site visits and corporate volunteering days. • Support with legacy administration and supporter liaison working directly with the finance team. • Provide general support to the Development Team, including maintaining accurate donor records and updating the CRM system. Please see full Job Description link for more detailed information on the role. What makes a good Development Officer? • Customer service or relationship management experience • Experience of providing administration support to a team • Excellent verbal and written communication skills, confidently able to engage with high value donors, partners and prospects • Strong organisational skills and time management skills with the ability to juggle multiple tasks and priorities • Strong administrative skills with knowledge of key office products • Innovative and creative looking for new ways to engage prospects and supporters in our work We are fortunate that some of our roles attract a high level of interest therefore, we may have to close roles earlier than advertised. Early application submissions are highly recommended. This also means that we cannot provide individual feedback to unsuccessful candidates due to receiving high levels of applications. The Scottish Society for Prevention of Cruelty to Animals is an Equal Opportunities Employer. We recognise that a diverse and inclusive workforce is essential to achieving our core mission. The Scottish Society for Prevention of Cruelty to Animals is an Equine Welfare Member of the National Equine Welfare Council.
Purpose of the Role The security officer is accountable to the security manager for the support and delivery of security within the site. You will ensure exemplary standards of security and customer service are provided to the client and visitors to the site always. You are the public face of the security team and should act with professionalism always, a can-do attitude is essential in this highly influential role. Key Responsibilities To be part of a team in a roster pattern. To readily interact with all visitors / tenants within the buildings, delivering a world class customer focused service. Carry out regular patrols of the centre as detailed in the security assignment instructions being proactive and always following the company security strategy. Ensure compliance with all company procedures, centre processes and external bodies including enforcement agencies and auditory bodies. Ensure a timely response to all security issues and events. Be professional, pleasant, friendly, courteous and helpful always whilst carrying out duties to the highest levels. To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements. Continuously look for opportunities to be of assistance to visitors to the centre proactively offering assistance wherever opportunities arise. To ensure that the centre is a safe and non-threatening environment for all visitors / tenants. Ensuring all incidents are managed in accordance with company and centre policies and procedures. Liaising with the security manager, proactively reacting to incidents and ensuring colleagues are fully briefed and supported. To deal efficiently and effectively with emergencies including fire and bomb scares ensuring the onsite team and client are always kept fully informed. Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals logging and reporting incidents in line with company and centre polices. Maintain vigilance and highlight / manage unauthorised access by banned persons. Provide assistance to third party contractors / visitors ensuring all company and centre procedures / policies are adhered too. Maintain continuous monitoring of centre radio systems adhering to correct radio procedures at all times. Diligent management and maintenance of centre records / reference materials including health and safety records, incident forms and the daily occurrence book. To provide regular liaison and timely feedback to the management team on all aspects of service delivery, implementing effective solutions and corrective action to enhance the service. Report any event that may be detrimental to the fulfilment of the provision of security to the security team leader/security manager. Support the security manager with any internal / external audits in line with company policies and procedures. Make certain that the continuous improvement process is an integral part of service delivery increasingly adding value to both the company and the centre. Undertake any other reasonable duties as required to meet the needs of the business. Ensure a timely response to all security issues and events Skills, Knowledge and Experience Qualifications and experience: Essential: Front Line SIA licence. Desirable: CCTV SIA licence. First aid qualified or willing to work towards qualification. Experience of working in a customer focused environment Working Hours -40 hours per week. 4 on 4 off shift pattern (10 & 12 hour shifts) Salary -£12.68/hr Please see our Benefits Booklet for more information.
Dec 08, 2025
Full time
Purpose of the Role The security officer is accountable to the security manager for the support and delivery of security within the site. You will ensure exemplary standards of security and customer service are provided to the client and visitors to the site always. You are the public face of the security team and should act with professionalism always, a can-do attitude is essential in this highly influential role. Key Responsibilities To be part of a team in a roster pattern. To readily interact with all visitors / tenants within the buildings, delivering a world class customer focused service. Carry out regular patrols of the centre as detailed in the security assignment instructions being proactive and always following the company security strategy. Ensure compliance with all company procedures, centre processes and external bodies including enforcement agencies and auditory bodies. Ensure a timely response to all security issues and events. Be professional, pleasant, friendly, courteous and helpful always whilst carrying out duties to the highest levels. To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements. Continuously look for opportunities to be of assistance to visitors to the centre proactively offering assistance wherever opportunities arise. To ensure that the centre is a safe and non-threatening environment for all visitors / tenants. Ensuring all incidents are managed in accordance with company and centre policies and procedures. Liaising with the security manager, proactively reacting to incidents and ensuring colleagues are fully briefed and supported. To deal efficiently and effectively with emergencies including fire and bomb scares ensuring the onsite team and client are always kept fully informed. Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals logging and reporting incidents in line with company and centre polices. Maintain vigilance and highlight / manage unauthorised access by banned persons. Provide assistance to third party contractors / visitors ensuring all company and centre procedures / policies are adhered too. Maintain continuous monitoring of centre radio systems adhering to correct radio procedures at all times. Diligent management and maintenance of centre records / reference materials including health and safety records, incident forms and the daily occurrence book. To provide regular liaison and timely feedback to the management team on all aspects of service delivery, implementing effective solutions and corrective action to enhance the service. Report any event that may be detrimental to the fulfilment of the provision of security to the security team leader/security manager. Support the security manager with any internal / external audits in line with company policies and procedures. Make certain that the continuous improvement process is an integral part of service delivery increasingly adding value to both the company and the centre. Undertake any other reasonable duties as required to meet the needs of the business. Ensure a timely response to all security issues and events Skills, Knowledge and Experience Qualifications and experience: Essential: Front Line SIA licence. Desirable: CCTV SIA licence. First aid qualified or willing to work towards qualification. Experience of working in a customer focused environment Working Hours -40 hours per week. 4 on 4 off shift pattern (10 & 12 hour shifts) Salary -£12.68/hr Please see our Benefits Booklet for more information.
We have an exciting opportunity for a Triage & Early Interventions Officer to join the team in North Wales working 37.5 hours per week. The ability to converse in Welsh is desirable for this role. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you. What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based in the Victim Help Centre, in St Asaph, North Wales and working in liaison with North Wales Police and other relevant agencies. In this position you will contact Victims by telephone to undertake a comprehensive needs assessment and commission a range of services to support identified needs if appropriate. You will refer victims to partner agencies and contact approved suppliers to deliver services to victims. You will also direct referrals to appropriate colleagues to allocate Victim Support workers for further support. You will identify and manage the victims immediate service needs and contribute towards risk assessment processes and following agreed safe contact processes and recording all contact securely. The nature of service required will vary depending on individual circumstances and specified outcomes will be achieved through building trust and confidence with victims who will be vulnerable and have complex needs. Level 4 Welsh Language skills and the ability to communicate fluently through the medium of Welsh is desirable for this role. Please see attached Job Description and Person Specification for further details. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Dec 08, 2025
Full time
We have an exciting opportunity for a Triage & Early Interventions Officer to join the team in North Wales working 37.5 hours per week. The ability to converse in Welsh is desirable for this role. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you. What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based in the Victim Help Centre, in St Asaph, North Wales and working in liaison with North Wales Police and other relevant agencies. In this position you will contact Victims by telephone to undertake a comprehensive needs assessment and commission a range of services to support identified needs if appropriate. You will refer victims to partner agencies and contact approved suppliers to deliver services to victims. You will also direct referrals to appropriate colleagues to allocate Victim Support workers for further support. You will identify and manage the victims immediate service needs and contribute towards risk assessment processes and following agreed safe contact processes and recording all contact securely. The nature of service required will vary depending on individual circumstances and specified outcomes will be achieved through building trust and confidence with victims who will be vulnerable and have complex needs. Level 4 Welsh Language skills and the ability to communicate fluently through the medium of Welsh is desirable for this role. Please see attached Job Description and Person Specification for further details. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Customer Services Advisor We are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents and help deliver excellent housing services. Position: Customer Services Advisor Salary: £28,357 per annum Location: Hammersmith with hybrid working Hours: Full time, 35 hours per week including a mandatory office day on Tuesdays Contract: Permanent Closing date: Friday 19 December 2025 Interview date: Week commencing 12 January 2026 About the Role You will be part of a small and collaborative customer services team providing a reliable, positive and professional service to residents. Acting as the first point of contact, you will handle a high volume of enquiries, resolve issues quickly, and ensure that residents feel listened to and supported. Key responsibilities include: Managing customer enquiries by phone and email, providing clear and accurate information Handling tenancy and responsive repair queries, raising works orders and keeping residents informed Keeping records and systems updated with detailed and accurate notes Liaising with contractors to ensure repairs are completed efficiently Supporting rent and service charge enquiries, including taking payments Helping to manage voids and lettings by keeping applicant information up to date Working with colleagues across the organisation to ensure a seamless and resident focused service Responding professionally to complaints and helping drive improvements based on resident feedback Ensuring all work complies with policies, procedures, safeguarding and data protection requirements About You We are looking for someone organised, calm under pressure and committed to delivering the best possible customer experience. You will have: Experience providing high quality customer service, including managing difficult conversations Excellent written and verbal communication skills Strong IT skills, including confidence using Microsoft Office Experience handling a high volume of calls Ability to prioritise workload and work to deadlines A collaborative approach and the confidence to use your own judgement Empathy, professionalism and a commitment to supporting residents An understanding of equality, diversity and inclusion It would be an advantage if you have experience with works ordering systems or Microsoft Dynamics, or knowledge of basic property maintenance, but full training will be provided. About the Organisation The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women's housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services. Other roles you may have experience of could include: Customer Service Officer, Housing Assistant, Resident Liaison Officer, Repairs Administrator, Contact Centre Advisor, Customer Support Advisor. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Dec 08, 2025
Full time
Customer Services Advisor We are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents and help deliver excellent housing services. Position: Customer Services Advisor Salary: £28,357 per annum Location: Hammersmith with hybrid working Hours: Full time, 35 hours per week including a mandatory office day on Tuesdays Contract: Permanent Closing date: Friday 19 December 2025 Interview date: Week commencing 12 January 2026 About the Role You will be part of a small and collaborative customer services team providing a reliable, positive and professional service to residents. Acting as the first point of contact, you will handle a high volume of enquiries, resolve issues quickly, and ensure that residents feel listened to and supported. Key responsibilities include: Managing customer enquiries by phone and email, providing clear and accurate information Handling tenancy and responsive repair queries, raising works orders and keeping residents informed Keeping records and systems updated with detailed and accurate notes Liaising with contractors to ensure repairs are completed efficiently Supporting rent and service charge enquiries, including taking payments Helping to manage voids and lettings by keeping applicant information up to date Working with colleagues across the organisation to ensure a seamless and resident focused service Responding professionally to complaints and helping drive improvements based on resident feedback Ensuring all work complies with policies, procedures, safeguarding and data protection requirements About You We are looking for someone organised, calm under pressure and committed to delivering the best possible customer experience. You will have: Experience providing high quality customer service, including managing difficult conversations Excellent written and verbal communication skills Strong IT skills, including confidence using Microsoft Office Experience handling a high volume of calls Ability to prioritise workload and work to deadlines A collaborative approach and the confidence to use your own judgement Empathy, professionalism and a commitment to supporting residents An understanding of equality, diversity and inclusion It would be an advantage if you have experience with works ordering systems or Microsoft Dynamics, or knowledge of basic property maintenance, but full training will be provided. About the Organisation The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women's housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services. Other roles you may have experience of could include: Customer Service Officer, Housing Assistant, Resident Liaison Officer, Repairs Administrator, Contact Centre Advisor, Customer Support Advisor. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.