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customer interaction advisor
Verisure
Customer Care Call Advisor
Verisure
Customer Care Call Advisor Newcastle, NE12 8BU Salary: Starting £24,000 basic increasing to £26,000 with role progression. Role includes uncapped commission (up to £50,000 OTE) Working Hours: 37.5 hours per week Shift Pattern: Monday to Friday between 9am until 5:30pm Holidays: 29 days annual leave including bank holidays, increasing to 31 days after 1 years' service We are currently hiring Customer Care Call Advisors to join our customer care team in Newcastle! Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them. Role Responsibilities: Working in a call centre environment Making outbound calls to existing customers with the purpose of retaining them Dealing with escalated high-level complaints Establishing, building, and managing strong long-term customer relationships Ensuring customer satisfaction Liaising with various other departments both within the business and third parties Updating relevant information in our customers records Delivering first class customer service to customers Essential skills: Experience in call centre environment, an outbound or an objections handling role would be beneficial Confident dealing with high level complaints Strong computer and MS office skills Excellent communication skills with problem solving attitude Attention to detail Customer oriented, genuinely passionate about providing an amazing experience through every interaction The ability to multitask effectively whilst keeping a high level of service quality Teamworking skills Passionate and willing to learn in a dynamic environment Willing to accept new challenges Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience: Enjoy your birthday off as a special treat. Satisfy your cravings at our onsite coffee shop and our canteen. Stay active with discounted gym and health club memberships. Access private healthcare and MediCash cash plan. Unlock a world of freebies and discounts with PerkBox. Earn rewards through our employee referral program. Enjoy discounts on our alarm systems. Contribute to a greener lifestyle with the Cycle to Work Scheme. Verisure Career Opportunities A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to support you develop new skills. We want our people to grow and build a career with us. With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity. Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers. Ready to make your dream job a reality and ? Send us your CV and well get in touch! ALL APPLICANTS MUST COMPLETE A DBS CHECK- PROVIDED BY THE COMPANY IF SUCCESSFUL. JBRP1_UKTJ
Sep 09, 2025
Full time
Customer Care Call Advisor Newcastle, NE12 8BU Salary: Starting £24,000 basic increasing to £26,000 with role progression. Role includes uncapped commission (up to £50,000 OTE) Working Hours: 37.5 hours per week Shift Pattern: Monday to Friday between 9am until 5:30pm Holidays: 29 days annual leave including bank holidays, increasing to 31 days after 1 years' service We are currently hiring Customer Care Call Advisors to join our customer care team in Newcastle! Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them. Role Responsibilities: Working in a call centre environment Making outbound calls to existing customers with the purpose of retaining them Dealing with escalated high-level complaints Establishing, building, and managing strong long-term customer relationships Ensuring customer satisfaction Liaising with various other departments both within the business and third parties Updating relevant information in our customers records Delivering first class customer service to customers Essential skills: Experience in call centre environment, an outbound or an objections handling role would be beneficial Confident dealing with high level complaints Strong computer and MS office skills Excellent communication skills with problem solving attitude Attention to detail Customer oriented, genuinely passionate about providing an amazing experience through every interaction The ability to multitask effectively whilst keeping a high level of service quality Teamworking skills Passionate and willing to learn in a dynamic environment Willing to accept new challenges Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience: Enjoy your birthday off as a special treat. Satisfy your cravings at our onsite coffee shop and our canteen. Stay active with discounted gym and health club memberships. Access private healthcare and MediCash cash plan. Unlock a world of freebies and discounts with PerkBox. Earn rewards through our employee referral program. Enjoy discounts on our alarm systems. Contribute to a greener lifestyle with the Cycle to Work Scheme. Verisure Career Opportunities A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to support you develop new skills. We want our people to grow and build a career with us. With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity. Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers. Ready to make your dream job a reality and ? Send us your CV and well get in touch! ALL APPLICANTS MUST COMPLETE A DBS CHECK- PROVIDED BY THE COMPANY IF SUCCESSFUL. JBRP1_UKTJ
Verisure
Retentions Advisor
Verisure
Job Description Retentions Advisor Newcastle, NE12 8BU Salary: Starting £24,000 basic increasing to £26,000 with role progression. Role includes uncapped commission (up to £50,000 OTE) Working Hours: 37.5 hours per week Shift Pattern: Monday to Friday between 9am until 5:30pm Holidays: 29 days annual leave including bank holidays, increasing to 31 days after 1 years' service We are currently hiring Retentions Advisors to join our customer care team in Newcastle! Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them. Role Responsibilities: Working in a call centre environment Making outbound calls to existing customers with the purpose of retaining them Dealing with escalated high-level complaints Establishing, building, and managing strong long-term customer relationships Ensuring customer satisfaction Liaising with various other departments both within the business and third parties Updating relevant information in our customers records Delivering first class customer service to customers Essential skills: Experience in call centre environment, an outbound or an objections handling role would be beneficial Confident dealing with high level complaints Strong computer and MS office skills Excellent communication skills with problem solving attitude Attention to detail Customer oriented, genuinely passionate about providing an amazing experience through every interaction The ability to multitask effectively whilst keeping a high level of service quality Teamworking skills Passionate and willing to learn in a dynamic environment Willing to accept new challenges Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience: Enjoy your birthday off as a special treat. Satisfy your cravings at our onsite coffee shop and our canteen. Stay active with discounted gym and health club memberships. Access private healthcare and MediCash cash plan. Unlock a world of freebies and discounts with PerkBox. Earn rewards through our employee referral program. Enjoy discounts on our alarm systems. Contribute to a greener lifestyle with the Cycle to Work Scheme. Verisure Career Opportunities A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to support you develop new skills. We want our people to grow and build a career with us. With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity. Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers. Ready to make your dream job a reality and ? Send us your CV and well get in touch! ALL APPLICANTS MUST COMPLETE A DBS CHECK- PROVIDED BY THE COMPANY IF SUCCESSFUL. JBRP1_UKTJ
Sep 09, 2025
Full time
Job Description Retentions Advisor Newcastle, NE12 8BU Salary: Starting £24,000 basic increasing to £26,000 with role progression. Role includes uncapped commission (up to £50,000 OTE) Working Hours: 37.5 hours per week Shift Pattern: Monday to Friday between 9am until 5:30pm Holidays: 29 days annual leave including bank holidays, increasing to 31 days after 1 years' service We are currently hiring Retentions Advisors to join our customer care team in Newcastle! Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them. Role Responsibilities: Working in a call centre environment Making outbound calls to existing customers with the purpose of retaining them Dealing with escalated high-level complaints Establishing, building, and managing strong long-term customer relationships Ensuring customer satisfaction Liaising with various other departments both within the business and third parties Updating relevant information in our customers records Delivering first class customer service to customers Essential skills: Experience in call centre environment, an outbound or an objections handling role would be beneficial Confident dealing with high level complaints Strong computer and MS office skills Excellent communication skills with problem solving attitude Attention to detail Customer oriented, genuinely passionate about providing an amazing experience through every interaction The ability to multitask effectively whilst keeping a high level of service quality Teamworking skills Passionate and willing to learn in a dynamic environment Willing to accept new challenges Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience: Enjoy your birthday off as a special treat. Satisfy your cravings at our onsite coffee shop and our canteen. Stay active with discounted gym and health club memberships. Access private healthcare and MediCash cash plan. Unlock a world of freebies and discounts with PerkBox. Earn rewards through our employee referral program. Enjoy discounts on our alarm systems. Contribute to a greener lifestyle with the Cycle to Work Scheme. Verisure Career Opportunities A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to support you develop new skills. We want our people to grow and build a career with us. With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity. Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers. Ready to make your dream job a reality and ? Send us your CV and well get in touch! ALL APPLICANTS MUST COMPLETE A DBS CHECK- PROVIDED BY THE COMPANY IF SUCCESSFUL. JBRP1_UKTJ
Ecotalk Advisor
Ecotricity Group Limited Stroud, Gloucestershire
About The Role Great customer service is not rocket science. It's about keeping our promises, and fixing problems quickly. In essence it's about treating our customers the way we like to be treated. The Ecotalk Customer Service Team are the face of our business. We lead from the front in providing a first-class customer service whether that's by resolving a customer's query whilst they're on the phone or by managing their case later. This role involves a mix of hands-on customer case management, inbound phone and email contact as well as supporting other colleagues and departments as and when the business needs. We're looking for like-minded people to join our Ecotalk service team, to provide exceptional service to all our customers. Our Ecotalk Customer Service team is a one stop shop for any customer query; we are using cutting edge technology to get our customers talking to the right person - first time. We don't give our people scripts we want you to be yourself while helping our customers at the same time. The role will have a mixture of inbound work but also outbound for any assigned customers that need follow up work. Managing your own time and prioritising your work will be key. What you will do Provide first class customer service in all interactions, focused mainly on inbound and outbound phone calls, delivering first contact resolution. Ensure our customer accounts are correct and all requests are completed accurately. To take responsibility and ownership for customer queries ensuring the customer is responded too promptly & updated frequently. Mobile port ins for customers who want to keep their mobile phone number. Managing customer queries via email and social media. Adapt to the business needs when required. Working with your Line Manager to achieve personal and team objectives. Other projects and ad-hoc tasks deemed in line with the wider ongoing needs of the Team and Ecotalk as a whole. About You Some previous customer service experience would be helpful - but anything relevant will be considered. If you want to be part of our awesome team, enjoy working with a great bunch of people and are supportive to others in a busy environment, this may be right for you. We also need you to have a good grasp of numbers and be able to talk confidently to customers in the person and on the phone, although of course we'll give you training. Being happy and accurate working with detail is really important, and you'll often need to organise and prioritise your own work. What will you bring Knowledge, skills and experience: Ability to build rapport Experience in providing an excellent level of customer service Good computer literacy, including Microsoft word and Excel Excellent listening skills and verbal & written communication skills Effective objection handling Numeracy and problem-solving skills Excellent attention to detail Experience in using multiple IT systems simultaneously The ability to work with reports from several systems containing vital information. Capable of working with financial aspects of the procedures. Behaviours: Manages relationships effectively both internally and externally Methodical and organised, managing own work Is receptive to feedback and acts accordingly Exceptional team player who builds open and supportive relationships Flexible and adaptable approach to work Educational Requirements: Educated to GCSE Level or above (Maths & English essential) A-Level or Degree level education preferred About Us Ecotalk is more than just a mobile provider, simply by using our service, customers are having a positive impact on the UK environment. Ecotalk create vital new habitats for Britain's wildlife. We use the money from our customers' bills to give land back to nature. We've got some of the lowest cost tariffs available, great coverage on the market-leading network, and you can bring your current phone number with you. Britain's wildlife is suffering - one in ten UK wildlife species are under threat of extinction. Roads, buildings and intensive farming are destroying our wild places. We decided to do something about it. That's where Ecotalk was born - a mobile phone service with a green outcome. It is a simple way to help nature with your phone while enjoying some of the best tariffs and network coverage in the country. We use the money from our customers' phone bills to buy land which we give back to nature. We started with 40 acres of land at Lynch Knoll in Gloucestershire. We also helped the RSPB secure Fairburn Tips in Yorkshire. At the heart of this business is a team of fantastic people - energetic and passionate about what we do, who work together to make things better and who are keen to 'shake things up a bit' by challenging what others see as "conventional wisdom". What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering day Hybrid working Various company discounts (including shops, gym, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025 Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Job Types: Full-time, Permanent Pay: £25,500.00 per year Benefits: Additional leave Bereavement leave Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Life insurance Private dental insurance Private medical insurance Referral programme Sabbatical Sick pay Work from home Application question(s): Are you legally authorized to work in United Kingdom? Will you now or in the future require sponsorship for employment visa status? Are you able to reliably commute to Stroud (Gloucestershire) a minimum of 3 days per week? Work Location: Hybrid remote in Stroud GL5 3BY
Sep 09, 2025
Full time
About The Role Great customer service is not rocket science. It's about keeping our promises, and fixing problems quickly. In essence it's about treating our customers the way we like to be treated. The Ecotalk Customer Service Team are the face of our business. We lead from the front in providing a first-class customer service whether that's by resolving a customer's query whilst they're on the phone or by managing their case later. This role involves a mix of hands-on customer case management, inbound phone and email contact as well as supporting other colleagues and departments as and when the business needs. We're looking for like-minded people to join our Ecotalk service team, to provide exceptional service to all our customers. Our Ecotalk Customer Service team is a one stop shop for any customer query; we are using cutting edge technology to get our customers talking to the right person - first time. We don't give our people scripts we want you to be yourself while helping our customers at the same time. The role will have a mixture of inbound work but also outbound for any assigned customers that need follow up work. Managing your own time and prioritising your work will be key. What you will do Provide first class customer service in all interactions, focused mainly on inbound and outbound phone calls, delivering first contact resolution. Ensure our customer accounts are correct and all requests are completed accurately. To take responsibility and ownership for customer queries ensuring the customer is responded too promptly & updated frequently. Mobile port ins for customers who want to keep their mobile phone number. Managing customer queries via email and social media. Adapt to the business needs when required. Working with your Line Manager to achieve personal and team objectives. Other projects and ad-hoc tasks deemed in line with the wider ongoing needs of the Team and Ecotalk as a whole. About You Some previous customer service experience would be helpful - but anything relevant will be considered. If you want to be part of our awesome team, enjoy working with a great bunch of people and are supportive to others in a busy environment, this may be right for you. We also need you to have a good grasp of numbers and be able to talk confidently to customers in the person and on the phone, although of course we'll give you training. Being happy and accurate working with detail is really important, and you'll often need to organise and prioritise your own work. What will you bring Knowledge, skills and experience: Ability to build rapport Experience in providing an excellent level of customer service Good computer literacy, including Microsoft word and Excel Excellent listening skills and verbal & written communication skills Effective objection handling Numeracy and problem-solving skills Excellent attention to detail Experience in using multiple IT systems simultaneously The ability to work with reports from several systems containing vital information. Capable of working with financial aspects of the procedures. Behaviours: Manages relationships effectively both internally and externally Methodical and organised, managing own work Is receptive to feedback and acts accordingly Exceptional team player who builds open and supportive relationships Flexible and adaptable approach to work Educational Requirements: Educated to GCSE Level or above (Maths & English essential) A-Level or Degree level education preferred About Us Ecotalk is more than just a mobile provider, simply by using our service, customers are having a positive impact on the UK environment. Ecotalk create vital new habitats for Britain's wildlife. We use the money from our customers' bills to give land back to nature. We've got some of the lowest cost tariffs available, great coverage on the market-leading network, and you can bring your current phone number with you. Britain's wildlife is suffering - one in ten UK wildlife species are under threat of extinction. Roads, buildings and intensive farming are destroying our wild places. We decided to do something about it. That's where Ecotalk was born - a mobile phone service with a green outcome. It is a simple way to help nature with your phone while enjoying some of the best tariffs and network coverage in the country. We use the money from our customers' phone bills to buy land which we give back to nature. We started with 40 acres of land at Lynch Knoll in Gloucestershire. We also helped the RSPB secure Fairburn Tips in Yorkshire. At the heart of this business is a team of fantastic people - energetic and passionate about what we do, who work together to make things better and who are keen to 'shake things up a bit' by challenging what others see as "conventional wisdom". What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering day Hybrid working Various company discounts (including shops, gym, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025 Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Job Types: Full-time, Permanent Pay: £25,500.00 per year Benefits: Additional leave Bereavement leave Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Life insurance Private dental insurance Private medical insurance Referral programme Sabbatical Sick pay Work from home Application question(s): Are you legally authorized to work in United Kingdom? Will you now or in the future require sponsorship for employment visa status? Are you able to reliably commute to Stroud (Gloucestershire) a minimum of 3 days per week? Work Location: Hybrid remote in Stroud GL5 3BY
MorePeople
Sales Executive
MorePeople
The Business Our client is a small but ambitious company with a strong reputation for supporting customers across the horticulture industry. They pride themselves on their down-to-earth, people-first culture and are passionate about delivering solutions that genuinely add value. The Role As a Sales Executive, you'll be the main point of contact for customers, guiding them towards the products and services that best fit their business needs. This isn't about cold calling or chasing aggressive targets - it's about becoming a trusted partner and ensuring long-term satisfaction. You'll be working closely with a supportive team while also managing your own accounts independently, building relationships that truly make a difference. Key Responsibilities Build and maintain strong, lasting relationships with new and existing customers Listen carefully to customer needs and recommend tailored solutions Act as a trusted advisor and reliable point of contact Follow up with customers to ensure satisfaction and uncover growth opportunities Collaborate with the wider team to share insights and support business goals Keep accurate records of customer interactions and sales activity The Candidate We're looking for someone who will thrive in a friendly, collaborative environment and who genuinely cares about customer success. You'll bring: Strong communication and listening skills A natural ability to build rapport Integrity and honesty in your approach to sales Experience in sales, account management, or customer service (horticulture knowledge is a bonus, but full training will be given) Self-motivation and independence, while also being a team player An interest in the horticulture industry What's on Offer A supportive, down-to-earth team culture where you'll feel valued The chance to make a real impact in a growing business Ongoing training and development in the horticulture sector Competitive salary with performance-based incentives The opportunity to build meaningful, long-term customer relationships How To Apply If you are interested in hearing more about this role, don't hesitate to reach out to Rae on (phone number removed) or email me at (url removed). If you don't have any questions please click apply!
Sep 09, 2025
Full time
The Business Our client is a small but ambitious company with a strong reputation for supporting customers across the horticulture industry. They pride themselves on their down-to-earth, people-first culture and are passionate about delivering solutions that genuinely add value. The Role As a Sales Executive, you'll be the main point of contact for customers, guiding them towards the products and services that best fit their business needs. This isn't about cold calling or chasing aggressive targets - it's about becoming a trusted partner and ensuring long-term satisfaction. You'll be working closely with a supportive team while also managing your own accounts independently, building relationships that truly make a difference. Key Responsibilities Build and maintain strong, lasting relationships with new and existing customers Listen carefully to customer needs and recommend tailored solutions Act as a trusted advisor and reliable point of contact Follow up with customers to ensure satisfaction and uncover growth opportunities Collaborate with the wider team to share insights and support business goals Keep accurate records of customer interactions and sales activity The Candidate We're looking for someone who will thrive in a friendly, collaborative environment and who genuinely cares about customer success. You'll bring: Strong communication and listening skills A natural ability to build rapport Integrity and honesty in your approach to sales Experience in sales, account management, or customer service (horticulture knowledge is a bonus, but full training will be given) Self-motivation and independence, while also being a team player An interest in the horticulture industry What's on Offer A supportive, down-to-earth team culture where you'll feel valued The chance to make a real impact in a growing business Ongoing training and development in the horticulture sector Competitive salary with performance-based incentives The opportunity to build meaningful, long-term customer relationships How To Apply If you are interested in hearing more about this role, don't hesitate to reach out to Rae on (phone number removed) or email me at (url removed). If you don't have any questions please click apply!
Omega Resource Group
Systems Engineer
Omega Resource Group Cove, Aberdeen
Systems Engineer Aberdeen (Relocation will be considered) Hybrid Working (there will be time Offshore) Salary Experience Dependent Our client are a global leader within engineering and have sites across the globe. They are seeking a systems and controls engineer to join the process and controls part of the business. The company are a recognised top UK employer and can offer excellent career prospects. Responsibilities Systems Engineer Product & Customer Support: Deliver system updates and new products while collaborating with stakeholders; provide on-call support and site visits as needed. System Development & Maintenance: Update and maintain control system hardware/software, including design specs, test procedures, and scopes of work. Testing & Integration: Lead assurance, integration, and testing of system modules, ensuring smooth delivery and performance. Bid & Proposal Support: Assist in quotation preparation and identify potential sales leads through customer interactions. Technical Advisory: Advise clients on maintenance, site planning, operational methods, control strategies, and cybersecurity. Reporting & Communication: Compile site visit reports, ensure follow-up, and maintain effective communication with internal teams and clients. Challenges & Improvements: Balance shifting priorities, manage customer expectations, drive continuous improvement, and ensure access to resources when needed Qualification/Experience Systems Engineer Strong safety and integrity mindset Solid application background with knowledge of PLCs, SCADA, HMIs, industrial networks, and cybersecurity Willingness to learn, innovate, and work independently Flexible and willing to travel to customer sites Hands-on/practical experience Offshore certification - desirable Cybersecurity and functional safety awareness - desirable Understanding of process control and loop performance - desirable Benefits Systems Engineer Competitive salary 25 days annual leave plus bank holidays Competitive contributory pension scheme Life assurance Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more) Internal mobility opportunities, mentorships & access to projects globally Employee Assistance Programme Generous employee referral scheme Private medical cover Paid overtime Generous bonus scheme For more information on this role, please contact Andrew Haddon on (phone number removed) or send a copy of your CV to (url removed) For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Sep 09, 2025
Full time
Systems Engineer Aberdeen (Relocation will be considered) Hybrid Working (there will be time Offshore) Salary Experience Dependent Our client are a global leader within engineering and have sites across the globe. They are seeking a systems and controls engineer to join the process and controls part of the business. The company are a recognised top UK employer and can offer excellent career prospects. Responsibilities Systems Engineer Product & Customer Support: Deliver system updates and new products while collaborating with stakeholders; provide on-call support and site visits as needed. System Development & Maintenance: Update and maintain control system hardware/software, including design specs, test procedures, and scopes of work. Testing & Integration: Lead assurance, integration, and testing of system modules, ensuring smooth delivery and performance. Bid & Proposal Support: Assist in quotation preparation and identify potential sales leads through customer interactions. Technical Advisory: Advise clients on maintenance, site planning, operational methods, control strategies, and cybersecurity. Reporting & Communication: Compile site visit reports, ensure follow-up, and maintain effective communication with internal teams and clients. Challenges & Improvements: Balance shifting priorities, manage customer expectations, drive continuous improvement, and ensure access to resources when needed Qualification/Experience Systems Engineer Strong safety and integrity mindset Solid application background with knowledge of PLCs, SCADA, HMIs, industrial networks, and cybersecurity Willingness to learn, innovate, and work independently Flexible and willing to travel to customer sites Hands-on/practical experience Offshore certification - desirable Cybersecurity and functional safety awareness - desirable Understanding of process control and loop performance - desirable Benefits Systems Engineer Competitive salary 25 days annual leave plus bank holidays Competitive contributory pension scheme Life assurance Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more) Internal mobility opportunities, mentorships & access to projects globally Employee Assistance Programme Generous employee referral scheme Private medical cover Paid overtime Generous bonus scheme For more information on this role, please contact Andrew Haddon on (phone number removed) or send a copy of your CV to (url removed) For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Pertemps London
Customer Sales Adviser - Manchester
Pertemps London Northenden, Manchester
The UK's leading storage provider which offers secure and flexible storage solutions for both personal and business needs. With multiple locations across the nation, they provide a range of unit sizes, packaging supplies, and additional services such as office space rental and mail handling. We are looking for a dedicated and customer-centric individual to join the team as a Customer Sales Advisor. As a Customer Sales Advisor, your primary objectives will be to guarantee an excellent level of service to Access customers and achieve the highest level of sales for the company. Your responsibilities will include: Financial Targets: Contribute to the achievement of the store's financial targets. Customer Engagement: Identify and quantify potential sales opportunities from each customer, responding effectively to diverse needs. Store Standards: Ensure the store maintains high standards of cleanliness and adheres to health and safety procedures. Sales Enquiries: Effectively handle sales inquiries, providing advice, and promoting available services. Target Achievement: Maximize every sales opportunity to ensure the store meets its targets. Administrative Tasks: Complete all necessary administrative tasks in compliance with company procedures. Store Maintenance: Maintain a clean and tidy store environment. Lone Working: Be comfortable working independently, taking key holder responsibility in the absence of management. To excel in this role, you should demonstrate: Strong written, maths and verbal communication skills. Effective listening skills in customer interactions. Self-discipline and attention to detail. Adaptability to work both in a small team and independently. Confidence and product knowledge after completing the induction and probation period. As a vital part of the team, you will be responsible for: Daily customer interactions. Achieving high levels of customer service and satisfaction. Meeting weekly, monthly, and yearly sales targets. Lone working with key holder responsibilities. Conducting physical rounds of the store and units. Forklifting, where applicable. Implementing procedures to minimize store 'bad debt.' Performing ad hoc duties. If you're ready to embark on a challenging yet rewarding journey, apply now to be a part of the family.
Sep 09, 2025
Full time
The UK's leading storage provider which offers secure and flexible storage solutions for both personal and business needs. With multiple locations across the nation, they provide a range of unit sizes, packaging supplies, and additional services such as office space rental and mail handling. We are looking for a dedicated and customer-centric individual to join the team as a Customer Sales Advisor. As a Customer Sales Advisor, your primary objectives will be to guarantee an excellent level of service to Access customers and achieve the highest level of sales for the company. Your responsibilities will include: Financial Targets: Contribute to the achievement of the store's financial targets. Customer Engagement: Identify and quantify potential sales opportunities from each customer, responding effectively to diverse needs. Store Standards: Ensure the store maintains high standards of cleanliness and adheres to health and safety procedures. Sales Enquiries: Effectively handle sales inquiries, providing advice, and promoting available services. Target Achievement: Maximize every sales opportunity to ensure the store meets its targets. Administrative Tasks: Complete all necessary administrative tasks in compliance with company procedures. Store Maintenance: Maintain a clean and tidy store environment. Lone Working: Be comfortable working independently, taking key holder responsibility in the absence of management. To excel in this role, you should demonstrate: Strong written, maths and verbal communication skills. Effective listening skills in customer interactions. Self-discipline and attention to detail. Adaptability to work both in a small team and independently. Confidence and product knowledge after completing the induction and probation period. As a vital part of the team, you will be responsible for: Daily customer interactions. Achieving high levels of customer service and satisfaction. Meeting weekly, monthly, and yearly sales targets. Lone working with key holder responsibilities. Conducting physical rounds of the store and units. Forklifting, where applicable. Implementing procedures to minimize store 'bad debt.' Performing ad hoc duties. If you're ready to embark on a challenging yet rewarding journey, apply now to be a part of the family.
Group 1 Automotive
Senior Service Advisor
Group 1 Automotive
Senior Service Advisor Audi Finchley Road Good, honest, rewarding work. It's how we're built. In the heart of our aftersales department our Senior Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Senior Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, youll broaden your experience across both sites and brands. And with the right support from us, youll be able to progress as high as you can aim. What we can offer you Enjoy 33 days of annual leave(including bank holidays) to rest and recharge Save money every day withour exclusive retail discounts Drive a great dealwith discounts on new and used cars, plus servicing offers Plan for the years aheadwith our company pension scheme Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for lesswith our cycle-to-work scheme Prioritise your wellbeingwith dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Make a differencewith a paid day to volunteer in your community Invest in your futurewith our company share purchase plan Earn financial rewardswhen you refer a friend to join the team Keep learning and growingwith our training and development opportunities for everyone. Life assurancewith the option to increase cover Were open toflexible workingoptions just ask What youll do day to day Warmly welcome and engage customers in a friendly and professional manner throughout the day Keep customers informed and updated on the progress of their vehicle repairs, ensuring transparency and trust Develop and maintain comprehensive product knowledge, enhancing expertise through manufacturer-led training Actively promote additional services and repairs based on Technician recommendations, helping customers maintain vehicle health and increasing service revenue Schedule vehicles for appointments in the workshop efficiently and accurately Conduct pre-appointment customer calls to confirm bookings, ensure readiness, and address any preliminary questions Maintain precise and up-to-date customer records within our systems for effective service management Helpful skills and qualifications Dont worry about ticking off every single skill here- if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication skills, with the ability to engage effectively with customers and colleagues Demonstrated experience in delivering exceptional customer service Skilled at identifying customer needs and opportunities for upselling Excellent time management skills and the ability to work under pressure Previous experience in a target driven role, demonstrating the ability to meet goals Must hold a valid UK driving licence We value diversity and believe it strengthens our team. If you dont meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you dont need to love cars to work with us- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team. JBRP1_UKTJ
Sep 06, 2025
Full time
Senior Service Advisor Audi Finchley Road Good, honest, rewarding work. It's how we're built. In the heart of our aftersales department our Senior Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Senior Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, youll broaden your experience across both sites and brands. And with the right support from us, youll be able to progress as high as you can aim. What we can offer you Enjoy 33 days of annual leave(including bank holidays) to rest and recharge Save money every day withour exclusive retail discounts Drive a great dealwith discounts on new and used cars, plus servicing offers Plan for the years aheadwith our company pension scheme Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for lesswith our cycle-to-work scheme Prioritise your wellbeingwith dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Make a differencewith a paid day to volunteer in your community Invest in your futurewith our company share purchase plan Earn financial rewardswhen you refer a friend to join the team Keep learning and growingwith our training and development opportunities for everyone. Life assurancewith the option to increase cover Were open toflexible workingoptions just ask What youll do day to day Warmly welcome and engage customers in a friendly and professional manner throughout the day Keep customers informed and updated on the progress of their vehicle repairs, ensuring transparency and trust Develop and maintain comprehensive product knowledge, enhancing expertise through manufacturer-led training Actively promote additional services and repairs based on Technician recommendations, helping customers maintain vehicle health and increasing service revenue Schedule vehicles for appointments in the workshop efficiently and accurately Conduct pre-appointment customer calls to confirm bookings, ensure readiness, and address any preliminary questions Maintain precise and up-to-date customer records within our systems for effective service management Helpful skills and qualifications Dont worry about ticking off every single skill here- if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication skills, with the ability to engage effectively with customers and colleagues Demonstrated experience in delivering exceptional customer service Skilled at identifying customer needs and opportunities for upselling Excellent time management skills and the ability to work under pressure Previous experience in a target driven role, demonstrating the ability to meet goals Must hold a valid UK driving licence We value diversity and believe it strengthens our team. If you dont meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you dont need to love cars to work with us- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team. JBRP1_UKTJ
Group 1 Automotive
Parts Advisor
Group 1 Automotive Slough, Berkshire
Parts Advisor BMW Reading Want to be the best you can be? Its what drives us too! Working in our parts department asa Parts Advisor you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers. As part of a successful, global automotive group, youll broaden your experience across both sites and brands. And with the right support from us, youll be able to progress as high as you can aim. What we can offer you Enjoy 33 days of annual leave(including bank holidays) to rest and recharge Save money every day withour exclusive retail discounts Drive a great dealwith discounts on new and used cars, plus servicing offers Plan for the years aheadwith our company pension scheme Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for lesswith our cycle-to-work scheme Prioritise your wellbeingwith dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Make a differencewith a paid day to volunteer in your community Invest in your futurewith our company share purchase plan Earn financial rewardswhen you refer a friend to join the team Keep learning and growingwith our training and development opportunities for everyone. Life assurancewith the option to increase cover Were open toflexible workingoptions just ask What youll do day to day Provide guidance to customers on the availability of parts, ensuring timely and accurate information Receive, log, and accurately allocate parts and consumables from suppliers Deliver outstanding customer service to both external and internal customers Offer knowledgeable recommendations on suitable parts to meet customer requirements Maintain accurate customer records on our systems Effectively communicate relevant promotions, offers, and product information to customers Ensure full familiarity with all procedures and processes within the parts department Build and maintain strong working relationships with the manufacturer and suppliers Helpful skills and qualifications Dont worry about ticking off every single skill here- if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication and customer service skills Strong ability to meet deadlines and effectively prioritise tasks in a fast-paced environment Capable of maintaining a methodical and logical approach, particularly during busy periods Exceptional time management skills and the ability to thrive under pressure Proficient in IT, with experience of using web-based systems, email, and Microsoft Excel, Word and Outlook Must hold a full UK driving licence We value diversity and believe it strengthens our team. If you dont meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you dont need to love cars to work with us- you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all that we do. Respect - Integrity - Transparency - Teamwork Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team. JBRP1_UKTJ
Sep 06, 2025
Full time
Parts Advisor BMW Reading Want to be the best you can be? Its what drives us too! Working in our parts department asa Parts Advisor you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers. As part of a successful, global automotive group, youll broaden your experience across both sites and brands. And with the right support from us, youll be able to progress as high as you can aim. What we can offer you Enjoy 33 days of annual leave(including bank holidays) to rest and recharge Save money every day withour exclusive retail discounts Drive a great dealwith discounts on new and used cars, plus servicing offers Plan for the years aheadwith our company pension scheme Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for lesswith our cycle-to-work scheme Prioritise your wellbeingwith dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Make a differencewith a paid day to volunteer in your community Invest in your futurewith our company share purchase plan Earn financial rewardswhen you refer a friend to join the team Keep learning and growingwith our training and development opportunities for everyone. Life assurancewith the option to increase cover Were open toflexible workingoptions just ask What youll do day to day Provide guidance to customers on the availability of parts, ensuring timely and accurate information Receive, log, and accurately allocate parts and consumables from suppliers Deliver outstanding customer service to both external and internal customers Offer knowledgeable recommendations on suitable parts to meet customer requirements Maintain accurate customer records on our systems Effectively communicate relevant promotions, offers, and product information to customers Ensure full familiarity with all procedures and processes within the parts department Build and maintain strong working relationships with the manufacturer and suppliers Helpful skills and qualifications Dont worry about ticking off every single skill here- if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication and customer service skills Strong ability to meet deadlines and effectively prioritise tasks in a fast-paced environment Capable of maintaining a methodical and logical approach, particularly during busy periods Exceptional time management skills and the ability to thrive under pressure Proficient in IT, with experience of using web-based systems, email, and Microsoft Excel, Word and Outlook Must hold a full UK driving licence We value diversity and believe it strengthens our team. If you dont meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you dont need to love cars to work with us- you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all that we do. Respect - Integrity - Transparency - Teamwork Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team. JBRP1_UKTJ
Group 1 Automotive
Parts Advisor
Group 1 Automotive
Parts Advisor BMW Reading Want to be the best you can be? Its what drives us too! Working in our parts department asa Parts Advisor you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers. As part of a successful, global automotive group, youll broaden your experience across both sites and brands. And with the right support from us, youll be able to progress as high as you can aim. What we can offer you Enjoy 33 days of annual leave(including bank holidays) to rest and recharge Save money every day withour exclusive retail discounts Drive a great dealwith discounts on new and used cars, plus servicing offers Plan for the years aheadwith our company pension scheme Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for lesswith our cycle-to-work scheme Prioritise your wellbeingwith dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Make a differencewith a paid day to volunteer in your community Invest in your futurewith our company share purchase plan Earn financial rewardswhen you refer a friend to join the team Keep learning and growingwith our training and development opportunities for everyone. Life assurancewith the option to increase cover Were open toflexible workingoptions just ask What youll do day to day Provide guidance to customers on the availability of parts, ensuring timely and accurate information Receive, log, and accurately allocate parts and consumables from suppliers Deliver outstanding customer service to both external and internal customers Offer knowledgeable recommendations on suitable parts to meet customer requirements Maintain accurate customer records on our systems Effectively communicate relevant promotions, offers, and product information to customers Ensure full familiarity with all procedures and processes within the parts department Build and maintain strong working relationships with the manufacturer and suppliers Helpful skills and qualifications Dont worry about ticking off every single skill here- if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication and customer service skills Strong ability to meet deadlines and effectively prioritise tasks in a fast-paced environment Capable of maintaining a methodical and logical approach, particularly during busy periods Exceptional time management skills and the ability to thrive under pressure Proficient in IT, with experience of using web-based systems, email, and Microsoft Excel, Word and Outlook Must hold a full UK driving licence We value diversity and believe it strengthens our team. If you dont meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you dont need to love cars to work with us- you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all that we do. Respect - Integrity - Transparency - Teamwork Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team. JBRP1_UKTJ
Sep 06, 2025
Full time
Parts Advisor BMW Reading Want to be the best you can be? Its what drives us too! Working in our parts department asa Parts Advisor you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers. As part of a successful, global automotive group, youll broaden your experience across both sites and brands. And with the right support from us, youll be able to progress as high as you can aim. What we can offer you Enjoy 33 days of annual leave(including bank holidays) to rest and recharge Save money every day withour exclusive retail discounts Drive a great dealwith discounts on new and used cars, plus servicing offers Plan for the years aheadwith our company pension scheme Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for lesswith our cycle-to-work scheme Prioritise your wellbeingwith dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Make a differencewith a paid day to volunteer in your community Invest in your futurewith our company share purchase plan Earn financial rewardswhen you refer a friend to join the team Keep learning and growingwith our training and development opportunities for everyone. Life assurancewith the option to increase cover Were open toflexible workingoptions just ask What youll do day to day Provide guidance to customers on the availability of parts, ensuring timely and accurate information Receive, log, and accurately allocate parts and consumables from suppliers Deliver outstanding customer service to both external and internal customers Offer knowledgeable recommendations on suitable parts to meet customer requirements Maintain accurate customer records on our systems Effectively communicate relevant promotions, offers, and product information to customers Ensure full familiarity with all procedures and processes within the parts department Build and maintain strong working relationships with the manufacturer and suppliers Helpful skills and qualifications Dont worry about ticking off every single skill here- if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication and customer service skills Strong ability to meet deadlines and effectively prioritise tasks in a fast-paced environment Capable of maintaining a methodical and logical approach, particularly during busy periods Exceptional time management skills and the ability to thrive under pressure Proficient in IT, with experience of using web-based systems, email, and Microsoft Excel, Word and Outlook Must hold a full UK driving licence We value diversity and believe it strengthens our team. If you dont meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you dont need to love cars to work with us- you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all that we do. Respect - Integrity - Transparency - Teamwork Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team. JBRP1_UKTJ
Red Recruitment
Sales Advisor
Red Recruitment Abingdon, Oxfordshire
Red Recruitment is recruiting a Sales Advisor in Banbury to join our client, a premier contact centre outsourcing business, dedicated to delivering exceptional service to their clients. This position will be working on a campaign where you will be driving extra sales for one of the most well-known brands in the world. You will be working with other dynamic and motivated Sales Advisors. The hourly rate is £12.21 per hour and is a full-time position. Benefits and Package for a Sales Advisor: Salary:£12.21 per hour Hours:Monday Friday, full-time Contract Type:Temporary Location:Banbury Comprehensive training and ongoing development opportunities Supportive and inclusive work culture Opportunity to work on high-profile campaigns Key Responsibilities of a Sales Advisor: Conducting outbound sales calls to leads/customers Collaborating with team and campaign members to achieve sales targets Utilising product knowledge and campaign information to engage potential clients and address their queries Building and maintaining strong relationships with clients Documenting call outcomes accurately and maintaining detailed records of all interactions Key Skills and Experience of a Sales Advisor: Ideally, you will have a background in sales You must be confident with talking on the phone and making sales You should have proven experience in sales or customer service, preferably in an outbound sales environment You will be required to have exceptional communication skills Having strong interpersonal skills with the ability to establish rapport with clients quickly is required If you believe you have the relevant skills required and have a keen interest in building a career within sales, please apply now! JBRP1_UKTJ
Sep 06, 2025
Full time
Red Recruitment is recruiting a Sales Advisor in Banbury to join our client, a premier contact centre outsourcing business, dedicated to delivering exceptional service to their clients. This position will be working on a campaign where you will be driving extra sales for one of the most well-known brands in the world. You will be working with other dynamic and motivated Sales Advisors. The hourly rate is £12.21 per hour and is a full-time position. Benefits and Package for a Sales Advisor: Salary:£12.21 per hour Hours:Monday Friday, full-time Contract Type:Temporary Location:Banbury Comprehensive training and ongoing development opportunities Supportive and inclusive work culture Opportunity to work on high-profile campaigns Key Responsibilities of a Sales Advisor: Conducting outbound sales calls to leads/customers Collaborating with team and campaign members to achieve sales targets Utilising product knowledge and campaign information to engage potential clients and address their queries Building and maintaining strong relationships with clients Documenting call outcomes accurately and maintaining detailed records of all interactions Key Skills and Experience of a Sales Advisor: Ideally, you will have a background in sales You must be confident with talking on the phone and making sales You should have proven experience in sales or customer service, preferably in an outbound sales environment You will be required to have exceptional communication skills Having strong interpersonal skills with the ability to establish rapport with clients quickly is required If you believe you have the relevant skills required and have a keen interest in building a career within sales, please apply now! JBRP1_UKTJ
Red Recruitment
Sales Advisor
Red Recruitment
Red Recruitment is recruiting a Sales Advisor in Banbury to join our client, a premier contact centre outsourcing business, dedicated to delivering exceptional service to their clients. This position will be working on a campaign where you will be driving extra sales for one of the most well-known brands in the world. You will be working with other dynamic and motivated Sales Advisors. The hourly rate is £12.21 per hour and is a full-time position. Benefits and Package for a Sales Advisor: Salary:£12.21 per hour Hours:Monday Friday, full-time Contract Type:Temporary Location:Banbury Comprehensive training and ongoing development opportunities Supportive and inclusive work culture Opportunity to work on high-profile campaigns Key Responsibilities of a Sales Advisor: Conducting outbound sales calls to leads/customers Collaborating with team and campaign members to achieve sales targets Utilising product knowledge and campaign information to engage potential clients and address their queries Building and maintaining strong relationships with clients Documenting call outcomes accurately and maintaining detailed records of all interactions Key Skills and Experience of a Sales Advisor: Ideally, you will have a background in sales You must be confident with talking on the phone and making sales You should have proven experience in sales or customer service, preferably in an outbound sales environment You will be required to have exceptional communication skills Having strong interpersonal skills with the ability to establish rapport with clients quickly is required If you believe you have the relevant skills required and have a keen interest in building a career within sales, please apply now! JBRP1_UKTJ
Sep 06, 2025
Full time
Red Recruitment is recruiting a Sales Advisor in Banbury to join our client, a premier contact centre outsourcing business, dedicated to delivering exceptional service to their clients. This position will be working on a campaign where you will be driving extra sales for one of the most well-known brands in the world. You will be working with other dynamic and motivated Sales Advisors. The hourly rate is £12.21 per hour and is a full-time position. Benefits and Package for a Sales Advisor: Salary:£12.21 per hour Hours:Monday Friday, full-time Contract Type:Temporary Location:Banbury Comprehensive training and ongoing development opportunities Supportive and inclusive work culture Opportunity to work on high-profile campaigns Key Responsibilities of a Sales Advisor: Conducting outbound sales calls to leads/customers Collaborating with team and campaign members to achieve sales targets Utilising product knowledge and campaign information to engage potential clients and address their queries Building and maintaining strong relationships with clients Documenting call outcomes accurately and maintaining detailed records of all interactions Key Skills and Experience of a Sales Advisor: Ideally, you will have a background in sales You must be confident with talking on the phone and making sales You should have proven experience in sales or customer service, preferably in an outbound sales environment You will be required to have exceptional communication skills Having strong interpersonal skills with the ability to establish rapport with clients quickly is required If you believe you have the relevant skills required and have a keen interest in building a career within sales, please apply now! JBRP1_UKTJ
Group 1 Automotive
Service Advisor
Group 1 Automotive
Service Advisor VolkswagenSwindon Good, honest, rewarding work its how were built! In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, youll broaden your experience across both sites and brands. And with the right support from us, youll be able to progress as high as you can aim. What we can offer you Enjoy 33 days of annual leave(including bank holidays) to rest and recharge Save money every day withour exclusive retail discounts Drive a great dealwith discounts on new and used cars, plus servicing offers Plan for the years aheadwith our company pension scheme Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for lesswith our cycle-to-work scheme Prioritise your wellbeingwith dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Make a differencewith a paid day to volunteer in your community Invest in your futurewith our company share purchase plan Earn financial rewardswhen you refer a friend to join the team Keep learning and growingwith our training and development opportunities for everyone. Life assurancewith the option to increase cover Were open toflexible workingoptions just ask What youll do day to day Warmly welcome and engage customers in a friendly and professional manner throughout the day Keep customers informed and updated on the progress of their vehicle repairs, ensuring transparency and trust Develop and maintain comprehensive product knowledge, enhancing expertise through manufacturer-led training Actively promote additional services and repairs based on Technician recommendations, helping customers maintain vehicle health and increasing service revenue Schedule vehicles for appointments in the workshop efficiently and accurately Conduct pre-appointment customer calls to confirm bookings, ensure readiness, and address any preliminary questions Maintain precise and up-to-date customer records within our systems for effective service management Helpful skills and qualifications Dont worry about ticking off every single skill here- if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication skills, with the ability to engage effectively with customers and colleagues Demonstrated experience in delivering exceptional customer service Skilled at identifying customer needs and opportunities for upselling Excellent time management skills and the ability to work under pressure Previous experience in a target driven role, demonstrating the ability to meet goals Must hold a full UK driving licence We value diversity and believe it strengthens our team. If you dont meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you dont need to love cars to work with us- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in allthat we do. Respect - Integrity - Transparency - Teamwork Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team. JBRP1_UKTJ
Sep 06, 2025
Full time
Service Advisor VolkswagenSwindon Good, honest, rewarding work its how were built! In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, youll broaden your experience across both sites and brands. And with the right support from us, youll be able to progress as high as you can aim. What we can offer you Enjoy 33 days of annual leave(including bank holidays) to rest and recharge Save money every day withour exclusive retail discounts Drive a great dealwith discounts on new and used cars, plus servicing offers Plan for the years aheadwith our company pension scheme Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for lesswith our cycle-to-work scheme Prioritise your wellbeingwith dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Make a differencewith a paid day to volunteer in your community Invest in your futurewith our company share purchase plan Earn financial rewardswhen you refer a friend to join the team Keep learning and growingwith our training and development opportunities for everyone. Life assurancewith the option to increase cover Were open toflexible workingoptions just ask What youll do day to day Warmly welcome and engage customers in a friendly and professional manner throughout the day Keep customers informed and updated on the progress of their vehicle repairs, ensuring transparency and trust Develop and maintain comprehensive product knowledge, enhancing expertise through manufacturer-led training Actively promote additional services and repairs based on Technician recommendations, helping customers maintain vehicle health and increasing service revenue Schedule vehicles for appointments in the workshop efficiently and accurately Conduct pre-appointment customer calls to confirm bookings, ensure readiness, and address any preliminary questions Maintain precise and up-to-date customer records within our systems for effective service management Helpful skills and qualifications Dont worry about ticking off every single skill here- if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication skills, with the ability to engage effectively with customers and colleagues Demonstrated experience in delivering exceptional customer service Skilled at identifying customer needs and opportunities for upselling Excellent time management skills and the ability to work under pressure Previous experience in a target driven role, demonstrating the ability to meet goals Must hold a full UK driving licence We value diversity and believe it strengthens our team. If you dont meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you dont need to love cars to work with us- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in allthat we do. Respect - Integrity - Transparency - Teamwork Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team. JBRP1_UKTJ
Group 1 Automotive
Service Advisor
Group 1 Automotive Guildford, Surrey
Service Advisor BMW Hindhead Good, honest, rewarding work. It's how we're built. In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, youll broaden your experience across both sites and brands. And with the right support from us, youll be able to progress as high as you can aim. What we can offer you Enjoy 33 days of annual leave(including bank holidays) to rest and recharge Save money every day withour exclusive retail discounts Drive a great dealwith discounts on new and used cars, plus servicing offers Plan for the years aheadwith our company pension scheme Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for lesswith our cycle-to-work scheme Prioritise your wellbeingwith dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Make a differencewith a paid day to volunteer in your community Invest in your futurewith our company share purchase plan Earn financial rewardswhen you refer a friend to join the team Keep learning and growingwith our training and development opportunities for everyone. Life assurancewith the option to increase cover Were open toflexible workingoptions just ask What youll do day to day Warmly welcome and engage customers in a friendly and professional manner throughout the day Keep customers informed and updated on the progress of their vehicle repairs, ensuring transparency and trust Develop and maintain comprehensive product knowledge, enhancing expertise through manufacturer-led training Actively promote additional services and repairs based on Technician recommendations, helping customers maintain vehicle health and increasing service revenue Schedule vehicles for appointments in the workshop efficiently and accurately Conduct pre-appointment customer calls to confirm bookings, ensure readiness, and address any preliminary questions Maintain precise and up-to-date customer records within our systems for effective service management Helpful skills and qualifications Dont worry about ticking off every single skill here- if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication skills, with the ability to engage effectively with customers and colleagues Demonstrated experience in delivering exceptional customer service Skilled at identifying customer needs and opportunities for upselling Excellent time management skills and the ability to work under pressure Previous experience in a target driven role, demonstrating the ability to meet goals Must hold a valid UK driving licence We value diversity and believe it strengthens our team. If you dont meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you dont need to love cars to work with us- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team. JBRP1_UKTJ
Sep 06, 2025
Full time
Service Advisor BMW Hindhead Good, honest, rewarding work. It's how we're built. In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, youll broaden your experience across both sites and brands. And with the right support from us, youll be able to progress as high as you can aim. What we can offer you Enjoy 33 days of annual leave(including bank holidays) to rest and recharge Save money every day withour exclusive retail discounts Drive a great dealwith discounts on new and used cars, plus servicing offers Plan for the years aheadwith our company pension scheme Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for lesswith our cycle-to-work scheme Prioritise your wellbeingwith dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Make a differencewith a paid day to volunteer in your community Invest in your futurewith our company share purchase plan Earn financial rewardswhen you refer a friend to join the team Keep learning and growingwith our training and development opportunities for everyone. Life assurancewith the option to increase cover Were open toflexible workingoptions just ask What youll do day to day Warmly welcome and engage customers in a friendly and professional manner throughout the day Keep customers informed and updated on the progress of their vehicle repairs, ensuring transparency and trust Develop and maintain comprehensive product knowledge, enhancing expertise through manufacturer-led training Actively promote additional services and repairs based on Technician recommendations, helping customers maintain vehicle health and increasing service revenue Schedule vehicles for appointments in the workshop efficiently and accurately Conduct pre-appointment customer calls to confirm bookings, ensure readiness, and address any preliminary questions Maintain precise and up-to-date customer records within our systems for effective service management Helpful skills and qualifications Dont worry about ticking off every single skill here- if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication skills, with the ability to engage effectively with customers and colleagues Demonstrated experience in delivering exceptional customer service Skilled at identifying customer needs and opportunities for upselling Excellent time management skills and the ability to work under pressure Previous experience in a target driven role, demonstrating the ability to meet goals Must hold a valid UK driving licence We value diversity and believe it strengthens our team. If you dont meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you dont need to love cars to work with us- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team. JBRP1_UKTJ
Group 1 Automotive
Service Advisor
Group 1 Automotive Hindhead, Surrey
Service Advisor BMW Hindhead Good, honest, rewarding work. It's how we're built. In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, youll broaden your experience across both sites and brands. And with the right support from us, youll be able to progress as high as you can aim. What we can offer you Enjoy 33 days of annual leave(including bank holidays) to rest and recharge Save money every day withour exclusive retail discounts Drive a great dealwith discounts on new and used cars, plus servicing offers Plan for the years aheadwith our company pension scheme Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for lesswith our cycle-to-work scheme Prioritise your wellbeingwith dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Make a differencewith a paid day to volunteer in your community Invest in your futurewith our company share purchase plan Earn financial rewardswhen you refer a friend to join the team Keep learning and growingwith our training and development opportunities for everyone. Life assurancewith the option to increase cover Were open toflexible workingoptions just ask What youll do day to day Warmly welcome and engage customers in a friendly and professional manner throughout the day Keep customers informed and updated on the progress of their vehicle repairs, ensuring transparency and trust Develop and maintain comprehensive product knowledge, enhancing expertise through manufacturer-led training Actively promote additional services and repairs based on Technician recommendations, helping customers maintain vehicle health and increasing service revenue Schedule vehicles for appointments in the workshop efficiently and accurately Conduct pre-appointment customer calls to confirm bookings, ensure readiness, and address any preliminary questions Maintain precise and up-to-date customer records within our systems for effective service management Helpful skills and qualifications Dont worry about ticking off every single skill here- if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication skills, with the ability to engage effectively with customers and colleagues Demonstrated experience in delivering exceptional customer service Skilled at identifying customer needs and opportunities for upselling Excellent time management skills and the ability to work under pressure Previous experience in a target driven role, demonstrating the ability to meet goals Must hold a valid UK driving licence We value diversity and believe it strengthens our team. If you dont meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you dont need to love cars to work with us- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team. JBRP1_UKTJ
Sep 06, 2025
Full time
Service Advisor BMW Hindhead Good, honest, rewarding work. It's how we're built. In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, youll broaden your experience across both sites and brands. And with the right support from us, youll be able to progress as high as you can aim. What we can offer you Enjoy 33 days of annual leave(including bank holidays) to rest and recharge Save money every day withour exclusive retail discounts Drive a great dealwith discounts on new and used cars, plus servicing offers Plan for the years aheadwith our company pension scheme Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for lesswith our cycle-to-work scheme Prioritise your wellbeingwith dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Make a differencewith a paid day to volunteer in your community Invest in your futurewith our company share purchase plan Earn financial rewardswhen you refer a friend to join the team Keep learning and growingwith our training and development opportunities for everyone. Life assurancewith the option to increase cover Were open toflexible workingoptions just ask What youll do day to day Warmly welcome and engage customers in a friendly and professional manner throughout the day Keep customers informed and updated on the progress of their vehicle repairs, ensuring transparency and trust Develop and maintain comprehensive product knowledge, enhancing expertise through manufacturer-led training Actively promote additional services and repairs based on Technician recommendations, helping customers maintain vehicle health and increasing service revenue Schedule vehicles for appointments in the workshop efficiently and accurately Conduct pre-appointment customer calls to confirm bookings, ensure readiness, and address any preliminary questions Maintain precise and up-to-date customer records within our systems for effective service management Helpful skills and qualifications Dont worry about ticking off every single skill here- if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication skills, with the ability to engage effectively with customers and colleagues Demonstrated experience in delivering exceptional customer service Skilled at identifying customer needs and opportunities for upselling Excellent time management skills and the ability to work under pressure Previous experience in a target driven role, demonstrating the ability to meet goals Must hold a valid UK driving licence We value diversity and believe it strengthens our team. If you dont meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you dont need to love cars to work with us- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team. JBRP1_UKTJ
Virgin Media O2
Retail Assistant
Virgin Media O2 Beauly, Inverness-shire
At Virgin Media O2, were not just about keeping people connected; were about making every interaction meaningful. As a Retail Advisor, youll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best. What Youll Be Doing: Welcoming customers with a friendly, approachable attitude. Building rapport to understand their needs and recommending tailored solutions. Showcasing our innovative products and meeting performance goals. Helping to maintain an inviting and organised store environment. Who we are Virgin Media O2 is the UK's fastest broadband network and one of the nation's most-loved mobile brands. As one of the country's biggest companies, we're expanding our offering to millions of new customers. The must haves Confidence, communication skills, and a passion for delivering great service. Resilience and motivation to achieve individual and team goals. Flexibility to adapt to different shifts and customer demands. An open mind, ready to learn and grow in a fast-paced retail setting. The other stuff we are looking for A genuine interest in technology and how it can make life better. Previous experience in retail, sales, or customer service (though not essential). A proactive attitude and team spirit to thrive in a collaborative environment. What's in it for you Well set you up for success. Youll have a supportive team and exceptional tailored training on a 4-day (30 hours) induction within the first two weeks of your start date. This will delve deep into all aspects of Virgin Media O2, making sure youre well-prepared for success and able to serve our customers. Youll also receive: A competitive hourly rate of £12.40, with the potential to earn more through our accreditation programme. Opportunity to take part in our accreditation programme leading to further progression. 23 days annual leave and additional day off to celebrate your birthday, plus the option to buy and sell leave to suit your personal needs. An excellent pension scheme, matching up to 10% Employee BUPA medical cover, health care plan and life assurance A host of family friendly policies, such as neonatal leave, 14-week paternity leave and carers leave. As well as the benefits (check them out here) we also offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. Next steps Our Recruitment Process: Following your application, youll receive an invite to complete an online assessment. If youre successful, youll receive a call from one of our Recruiters to talk through the role in more detail and discuss some further questions. So, what are you waiting for! This is an opportunity to shape memorable moments for our customers while building a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O2! JBRP1_UKTJ
Sep 06, 2025
Full time
At Virgin Media O2, were not just about keeping people connected; were about making every interaction meaningful. As a Retail Advisor, youll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best. What Youll Be Doing: Welcoming customers with a friendly, approachable attitude. Building rapport to understand their needs and recommending tailored solutions. Showcasing our innovative products and meeting performance goals. Helping to maintain an inviting and organised store environment. Who we are Virgin Media O2 is the UK's fastest broadband network and one of the nation's most-loved mobile brands. As one of the country's biggest companies, we're expanding our offering to millions of new customers. The must haves Confidence, communication skills, and a passion for delivering great service. Resilience and motivation to achieve individual and team goals. Flexibility to adapt to different shifts and customer demands. An open mind, ready to learn and grow in a fast-paced retail setting. The other stuff we are looking for A genuine interest in technology and how it can make life better. Previous experience in retail, sales, or customer service (though not essential). A proactive attitude and team spirit to thrive in a collaborative environment. What's in it for you Well set you up for success. Youll have a supportive team and exceptional tailored training on a 4-day (30 hours) induction within the first two weeks of your start date. This will delve deep into all aspects of Virgin Media O2, making sure youre well-prepared for success and able to serve our customers. Youll also receive: A competitive hourly rate of £12.40, with the potential to earn more through our accreditation programme. Opportunity to take part in our accreditation programme leading to further progression. 23 days annual leave and additional day off to celebrate your birthday, plus the option to buy and sell leave to suit your personal needs. An excellent pension scheme, matching up to 10% Employee BUPA medical cover, health care plan and life assurance A host of family friendly policies, such as neonatal leave, 14-week paternity leave and carers leave. As well as the benefits (check them out here) we also offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. Next steps Our Recruitment Process: Following your application, youll receive an invite to complete an online assessment. If youre successful, youll receive a call from one of our Recruiters to talk through the role in more detail and discuss some further questions. So, what are you waiting for! This is an opportunity to shape memorable moments for our customers while building a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O2! JBRP1_UKTJ
Virgin Media O2
Retail Assistant
Virgin Media O2 Inverness, Highland
At Virgin Media O2, were not just about keeping people connected; were about making every interaction meaningful. As a Retail Advisor, youll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best. What Youll Be Doing: Welcoming customers with a friendly, approachable attitude. Building rapport to understand their needs and recommending tailored solutions. Showcasing our innovative products and meeting performance goals. Helping to maintain an inviting and organised store environment. Who we are Virgin Media O2 is the UK's fastest broadband network and one of the nation's most-loved mobile brands. As one of the country's biggest companies, we're expanding our offering to millions of new customers. The must haves Confidence, communication skills, and a passion for delivering great service. Resilience and motivation to achieve individual and team goals. Flexibility to adapt to different shifts and customer demands. An open mind, ready to learn and grow in a fast-paced retail setting. The other stuff we are looking for A genuine interest in technology and how it can make life better. Previous experience in retail, sales, or customer service (though not essential). A proactive attitude and team spirit to thrive in a collaborative environment. What's in it for you Well set you up for success. Youll have a supportive team and exceptional tailored training on a 4-day (30 hours) induction within the first two weeks of your start date. This will delve deep into all aspects of Virgin Media O2, making sure youre well-prepared for success and able to serve our customers. Youll also receive: A competitive hourly rate of £12.40, with the potential to earn more through our accreditation programme. Opportunity to take part in our accreditation programme leading to further progression. 23 days annual leave and additional day off to celebrate your birthday, plus the option to buy and sell leave to suit your personal needs. An excellent pension scheme, matching up to 10% Employee BUPA medical cover, health care plan and life assurance A host of family friendly policies, such as neonatal leave, 14-week paternity leave and carers leave. As well as the benefits (check them out here) we also offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. Next steps Our Recruitment Process: Following your application, youll receive an invite to complete an online assessment. If youre successful, youll receive a call from one of our Recruiters to talk through the role in more detail and discuss some further questions. So, what are you waiting for! This is an opportunity to shape memorable moments for our customers while building a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O2! JBRP1_UKTJ
Sep 06, 2025
Full time
At Virgin Media O2, were not just about keeping people connected; were about making every interaction meaningful. As a Retail Advisor, youll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best. What Youll Be Doing: Welcoming customers with a friendly, approachable attitude. Building rapport to understand their needs and recommending tailored solutions. Showcasing our innovative products and meeting performance goals. Helping to maintain an inviting and organised store environment. Who we are Virgin Media O2 is the UK's fastest broadband network and one of the nation's most-loved mobile brands. As one of the country's biggest companies, we're expanding our offering to millions of new customers. The must haves Confidence, communication skills, and a passion for delivering great service. Resilience and motivation to achieve individual and team goals. Flexibility to adapt to different shifts and customer demands. An open mind, ready to learn and grow in a fast-paced retail setting. The other stuff we are looking for A genuine interest in technology and how it can make life better. Previous experience in retail, sales, or customer service (though not essential). A proactive attitude and team spirit to thrive in a collaborative environment. What's in it for you Well set you up for success. Youll have a supportive team and exceptional tailored training on a 4-day (30 hours) induction within the first two weeks of your start date. This will delve deep into all aspects of Virgin Media O2, making sure youre well-prepared for success and able to serve our customers. Youll also receive: A competitive hourly rate of £12.40, with the potential to earn more through our accreditation programme. Opportunity to take part in our accreditation programme leading to further progression. 23 days annual leave and additional day off to celebrate your birthday, plus the option to buy and sell leave to suit your personal needs. An excellent pension scheme, matching up to 10% Employee BUPA medical cover, health care plan and life assurance A host of family friendly policies, such as neonatal leave, 14-week paternity leave and carers leave. As well as the benefits (check them out here) we also offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. Next steps Our Recruitment Process: Following your application, youll receive an invite to complete an online assessment. If youre successful, youll receive a call from one of our Recruiters to talk through the role in more detail and discuss some further questions. So, what are you waiting for! This is an opportunity to shape memorable moments for our customers while building a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O2! JBRP1_UKTJ
Medical Science Liaison
Cyted Cambridge, Cambridgeshire
Job Summary With rapid NHS momentum and national adoption accelerating, Cyted is looking for a confident and credible Medical Science Liaison (MSL) to bring our clinical value to life across the UK. This is a role for someone who knows the NHS inside out. Someone who understands how clinicians think, how pathways operate, and how to build meaningful partnerships within a complex system. You'll be working at the intersection of clinical engagement, scientific communication, and strategic rollout, supporting the growth of EndoSign , our non-invasive test that's already transforming care for thousands of patients. As MSL, you'll be a trusted partner to NHS KOLs, GI specialists, and primary care leaders, championing the evidence behind our technology and supporting its real-world use. You'll be the eyes and ears of the field, bringing clinical insight and frontline perspective into Cyted, collaborating with our Medical, Clinical, and Commercial teams to shape strategy and drive impact. We're looking for someone who can hit the ground running, connect confidently across generations and clinical backgrounds, and navigate both boardroom discussions and hospital corridors with ease. You'll play a key role in scaling innovation within the NHS while being embedded in a dynamic, mission-driven private company. If you're ready to step into a role where your credibility, curiosity, and connections directly affect how quickly patients access earlier, better diagnostics - shaping the future of cancer detection in the UK - we'd love to hear from you. Working Pattern and Location The role is a full-time position with a standard 37.5 hour working week. The role holder may be required to work flexibly. This is primarily a remote based role, but you will be required to visit customers frequently and our base in Cambridge when required. What you will be doing Champion Our Science in the Field: Be the clinical face of Cyted across NHS sites, building trusted relationships with early adopters, influencers, and decision-makers in gastroenterology, oncology, and primary care. Actively support regional rollouts, pilots, and pathway integrations, helping clinical teams adopt our technology with confidence. Communicate the science clearly and credibly to a wide range of audiences, from consultants and nurses to pathway leads and commissioning stakeholders. Work in step with our commercial team to ensure consistency in how our evidence and clinical impact are presented. Deliver Clinical Education: Lead effective and engaging clinical training sessions, workshops, and briefings across NHS partners and teams. Co-create educational content, scientific materials, and field FAQs in partnership with our Medical Director. Represent Cyted at advisory boards, NHS innovation events, and relevant scientific forums, both online and in person. Fuel Clinical Momentum: Support real-world data collection, outcomes research, and evidence-generation initiatives across the NHS. Identify opportunities for local collaborations, case studies, or investigator-led research that strengthen clinical advocacy. Contribute to publications, abstracts, conference submissions and clinical storytelling that reinforces Cyted's value and voice. Bridge Insight Back Into the Business: Bring real-world NHS insights directly into our product, operations, and commercial strategy. Work closely with Market Access and Health Economics to align messaging around outcomes, value, and adoption. Support onboarding of new team members by building scalable tools and sharing field-level medical knowledge. Stay Ahead of the Curve: Track NHS policy shifts, commissioning trends, and clinical service changes and help us adapt quickly. Stay up to date with research in GI diagnostics and early cancer detection, translating that knowledge into action. Help Cyted remain clinically relevant, responsive, and impactful in every conversation, every site visit, and every decision we make. How we work At Cyted, how we work is just as important as what we're building. Our values shape how we grow, collaborate, and show up for patients and partners. As our Medical Science Liaison, you'll bring these values to life from day one. We care deeply about the patients we serve, the clinicians we support, and the NHS system we're helping to evolve. In this role, care means meeting people where they are - whether that's a consultant balancing 15-minute slots or a commissioner weighing pathway impact. You'll bring empathy, clarity, and respect to every interaction, building trust by understanding what really matters to those delivering care on the ground. We expect you to own your function with confidence and credibility. You'll be responsible for building and managing key clinical relationships across the country - from early conversations to long-term partnerships. You'll take initiative, move with purpose, and know when to lead from the front. We aim high . We're scaling fast, and the NHS landscape is complex, but we're not here to follow. You'll be trusted to set bold engagement goals, create clinical confidence in our technology, and help define what great looks like in a new category of diagnostics. Your NHS insight, stakeholder knowledge, and field presence will help set the bar. You'll be expected to dive deep - into the science, the product, the workflow, and the people. You'll understand the technical and clinical nuance behind our offering, and you'll be just as comfortable explaining the data as you are listening to challenges from a GP, a GI specialist, or a CCG lead. You won't pass along questions, you'll proactively anticipate and answer them. We encourage everyone to challenge and commit . You'll be part of shaping how we work, what we prioritise, and how we grow. That means speaking up, questioning assumptions, and being open to better ways, but once we choose a path, you'll go all-in. You'll lead with clarity, alignment, and confidence. And most of all, we deliver . This is a role that requires energy, urgency, and real-world progress. You'll bring our clinical story to life, support confident adoption, and help remove friction from the system. Every meeting you run, insight you share, and relationship you build will move us closer to earlier, better care for patients across the UK. This is how we work at Cyted, and if this sounds like the environment where you'll do your best work, we'd love to speak with you. Person Specification We're looking for a confident, knowledgeable Medical Science Liaison who's ready to hit the ground running and help scale our clinical engagement across the NHS. The ideal candidate will bring deep familiarity with the UK healthcare landscape, strong existing relationships with clinicians and key stakeholders, and the credibility to navigate both strategic conversations and practical frontline needs. You'll be hands-on, adaptable, and motivated to build from the ground up in a fast-moving, purpose-driven environment. To succeed in this role, you'll bring: A medical degree. 1-3 years of experience in a Medical Affairs, Clinical Liaison, MSL, or equivalent healthcare-facing role. Prior involvement in clinical audits, service redesign, pilot studies, or pathway improvement projects. Working with scientific data and research, whether through clinical trials, guideline development, case reporting, or academic writing. You're comfortable interpreting evidence and applying it to real-world scenarios. Presenting to or educating peers, such as delivering clinical teaching, running service inductions, or leading departmental sessions. Time spent working with or alongside non-clinical teams, such as digital health companies, hospital IT, commissioning groups, or policy makers. Confident relationship-builder who can engage clinicians, including at senior level, understand their world, and build trust quickly. Able to work independently in fast-moving environments. Benefits Salary in the range of £55,000 - £70,000 per annum depending on your skills and experience. 25 days holiday per holiday year, plus public holidays Pension scheme An annual learning and development budget Medical insurance including dental and optical cover Life/critical illness cover Social events including Christmas and Summer parties Cycle to work scheme Electric Vehicle Scheme Sabbatical 4 years of service
Aug 22, 2025
Full time
Job Summary With rapid NHS momentum and national adoption accelerating, Cyted is looking for a confident and credible Medical Science Liaison (MSL) to bring our clinical value to life across the UK. This is a role for someone who knows the NHS inside out. Someone who understands how clinicians think, how pathways operate, and how to build meaningful partnerships within a complex system. You'll be working at the intersection of clinical engagement, scientific communication, and strategic rollout, supporting the growth of EndoSign , our non-invasive test that's already transforming care for thousands of patients. As MSL, you'll be a trusted partner to NHS KOLs, GI specialists, and primary care leaders, championing the evidence behind our technology and supporting its real-world use. You'll be the eyes and ears of the field, bringing clinical insight and frontline perspective into Cyted, collaborating with our Medical, Clinical, and Commercial teams to shape strategy and drive impact. We're looking for someone who can hit the ground running, connect confidently across generations and clinical backgrounds, and navigate both boardroom discussions and hospital corridors with ease. You'll play a key role in scaling innovation within the NHS while being embedded in a dynamic, mission-driven private company. If you're ready to step into a role where your credibility, curiosity, and connections directly affect how quickly patients access earlier, better diagnostics - shaping the future of cancer detection in the UK - we'd love to hear from you. Working Pattern and Location The role is a full-time position with a standard 37.5 hour working week. The role holder may be required to work flexibly. This is primarily a remote based role, but you will be required to visit customers frequently and our base in Cambridge when required. What you will be doing Champion Our Science in the Field: Be the clinical face of Cyted across NHS sites, building trusted relationships with early adopters, influencers, and decision-makers in gastroenterology, oncology, and primary care. Actively support regional rollouts, pilots, and pathway integrations, helping clinical teams adopt our technology with confidence. Communicate the science clearly and credibly to a wide range of audiences, from consultants and nurses to pathway leads and commissioning stakeholders. Work in step with our commercial team to ensure consistency in how our evidence and clinical impact are presented. Deliver Clinical Education: Lead effective and engaging clinical training sessions, workshops, and briefings across NHS partners and teams. Co-create educational content, scientific materials, and field FAQs in partnership with our Medical Director. Represent Cyted at advisory boards, NHS innovation events, and relevant scientific forums, both online and in person. Fuel Clinical Momentum: Support real-world data collection, outcomes research, and evidence-generation initiatives across the NHS. Identify opportunities for local collaborations, case studies, or investigator-led research that strengthen clinical advocacy. Contribute to publications, abstracts, conference submissions and clinical storytelling that reinforces Cyted's value and voice. Bridge Insight Back Into the Business: Bring real-world NHS insights directly into our product, operations, and commercial strategy. Work closely with Market Access and Health Economics to align messaging around outcomes, value, and adoption. Support onboarding of new team members by building scalable tools and sharing field-level medical knowledge. Stay Ahead of the Curve: Track NHS policy shifts, commissioning trends, and clinical service changes and help us adapt quickly. Stay up to date with research in GI diagnostics and early cancer detection, translating that knowledge into action. Help Cyted remain clinically relevant, responsive, and impactful in every conversation, every site visit, and every decision we make. How we work At Cyted, how we work is just as important as what we're building. Our values shape how we grow, collaborate, and show up for patients and partners. As our Medical Science Liaison, you'll bring these values to life from day one. We care deeply about the patients we serve, the clinicians we support, and the NHS system we're helping to evolve. In this role, care means meeting people where they are - whether that's a consultant balancing 15-minute slots or a commissioner weighing pathway impact. You'll bring empathy, clarity, and respect to every interaction, building trust by understanding what really matters to those delivering care on the ground. We expect you to own your function with confidence and credibility. You'll be responsible for building and managing key clinical relationships across the country - from early conversations to long-term partnerships. You'll take initiative, move with purpose, and know when to lead from the front. We aim high . We're scaling fast, and the NHS landscape is complex, but we're not here to follow. You'll be trusted to set bold engagement goals, create clinical confidence in our technology, and help define what great looks like in a new category of diagnostics. Your NHS insight, stakeholder knowledge, and field presence will help set the bar. You'll be expected to dive deep - into the science, the product, the workflow, and the people. You'll understand the technical and clinical nuance behind our offering, and you'll be just as comfortable explaining the data as you are listening to challenges from a GP, a GI specialist, or a CCG lead. You won't pass along questions, you'll proactively anticipate and answer them. We encourage everyone to challenge and commit . You'll be part of shaping how we work, what we prioritise, and how we grow. That means speaking up, questioning assumptions, and being open to better ways, but once we choose a path, you'll go all-in. You'll lead with clarity, alignment, and confidence. And most of all, we deliver . This is a role that requires energy, urgency, and real-world progress. You'll bring our clinical story to life, support confident adoption, and help remove friction from the system. Every meeting you run, insight you share, and relationship you build will move us closer to earlier, better care for patients across the UK. This is how we work at Cyted, and if this sounds like the environment where you'll do your best work, we'd love to speak with you. Person Specification We're looking for a confident, knowledgeable Medical Science Liaison who's ready to hit the ground running and help scale our clinical engagement across the NHS. The ideal candidate will bring deep familiarity with the UK healthcare landscape, strong existing relationships with clinicians and key stakeholders, and the credibility to navigate both strategic conversations and practical frontline needs. You'll be hands-on, adaptable, and motivated to build from the ground up in a fast-moving, purpose-driven environment. To succeed in this role, you'll bring: A medical degree. 1-3 years of experience in a Medical Affairs, Clinical Liaison, MSL, or equivalent healthcare-facing role. Prior involvement in clinical audits, service redesign, pilot studies, or pathway improvement projects. Working with scientific data and research, whether through clinical trials, guideline development, case reporting, or academic writing. You're comfortable interpreting evidence and applying it to real-world scenarios. Presenting to or educating peers, such as delivering clinical teaching, running service inductions, or leading departmental sessions. Time spent working with or alongside non-clinical teams, such as digital health companies, hospital IT, commissioning groups, or policy makers. Confident relationship-builder who can engage clinicians, including at senior level, understand their world, and build trust quickly. Able to work independently in fast-moving environments. Benefits Salary in the range of £55,000 - £70,000 per annum depending on your skills and experience. 25 days holiday per holiday year, plus public holidays Pension scheme An annual learning and development budget Medical insurance including dental and optical cover Life/critical illness cover Social events including Christmas and Summer parties Cycle to work scheme Electric Vehicle Scheme Sabbatical 4 years of service
Technical Project Manager
Elemica, Inc.
Please read: this remote position currently is available for candidates in England, Germany, or the Netherlands. The annual salary range is 53,200 - 66,500 euros or equivalent in GBP. Interested in a career that bridges the gap between Supply Chain and Technology? Elemica, an award-winning, digital supply chain company in the SaaS community, is seeking an experienced Project Manager to grow our business and strengthen our partnerships with existing top enterprise clients. This is an opportunity to join a growing company of talented and committed individuals, unified in the common goal of exceeding our client's expectations. Our Values At Elemica, we believe that embodying our values is essential for all team members. These qualities show up in our interactions with each other, our clients, and our collective community: Curiosity - we delight in the discovery of new challenges and feel compelled to solve them Integrity - We are relatable and trustworthy; steadfast in our commitment to our colleagues, clients, and partners Accountability - We show up and deliver measurable, meaningful business value. Consistently. Passion - We have a shared enthusiasm for transforming our clients' supply chain What's In It For You? Competitive Compensation Packages including Bonus Program/Commission Plan Hybrid Work Locations & Flexible Work Schedule Global EAP Program Company Discounts Generous Employee Referral Program Bike Leasing/By-a-Bike/Cycle-to-Work Offerings Benefits-in-kind/Wellness Stipends Rewards & Recognition incl. Years of Service Awards Quarterly Employee Engagement Events Responsibilities & Objectives Elemica's Project Managers are integral to our success and serve as trusted, dedicated advisors. Key to this role is experience in product-led implementation. We are looking for people who are self-motivated and driven to accomplish goals. Elemica values individual accountability as well as a global team approach to problem solving and knowledge sharing. What You'll Do Project Managers at Elemica are responsible for the hands-on project management of client onboarding projects and change requests using a combination of Agile and Waterfall methodologies. Lead the requirements gathering process for the implementation of the appropriate solutions Manage coordination of the clients, partners, and working groups engaged in project work: Detailed project planning and control including: Use of Elemica Standardized PMO Toolkit (training provided) Developing and maintaining a detailed project plan Manage project deliverables in line with the project plan Record and manage project issues and risks; escalate where necessary Manage project scope and change control Monitor project progress and performance against project budgets Ongoing project management of open projects to ensure that the implementation of the Elemica solution remains current and relevant to the customers, and that opportunities for expansion of the business are identified Proactively build successful internal and external working relationships Coordinate the execution of client testing activities: Facilitate end-to-end partner testing Ensure the client and trading partners can transact on the Elemica network Take an active role in troubleshooting problems discovered during the testing process and work with internal and client resources through the resolution Understand and manage project risks, escalate where necessary and design mitigation strategies to avoid delays while meeting deadlines and staying in budget Suggest improvement efforts surrounding the processes and tools utilized in Elemica's client onboarding process What You'll Need 5+ years Project Management onboarding new clients in a SaaS environment and trading partner rollouts for existing clients SAP ECC and/or SAP S4/HANA experience is REQUIRED Bachelor's Degree in Computer Science, Information Technology, Logistics, Supply Chain, or related field of study (MBA preferred) Functional knowledge of SAP OTC (order-to-cash): sales distribution (SAP SD)/extended warehouse management (SAP EWM)/logistics execution (SAP LE)/transportation management (SAP TM), or some combination thereof Experience with and functional understanding of logistics or supply chain processes Exposure to cybersecurity and networking issues and technologies Excellent organizational skills including attention-to-detail and multi-tasking skills Fluency in English (written and verbal) Use of standard PC office packages (Teams, MS Office, Excel, Word) Ability to work independently Open-minded in receiving feedback and always striving for improvement Goal-oriented, with the ability to plan, prioritize, and deliver results Who We Are Elemica is a leading provider of Digital Supply Chain Management solutions and the premier multi-enterprise collaboration network for global process manufacturing industries. Its portfolio of SaaS-based, network-powered digitization and visibility solutions automate critical information flows, enable multi-channel data strategies, and improve end-to-end supply chain performance. Elemica solutions connect many of the world's largest manufacturers to their direct material suppliers, logistics service providers and end customers, helping them realize the promise of, and return on, their investments in supply chain digitization. Today, global leaders-including Arkema, BASF, Continental, Dow, Goodyear, Michelin, and Shell-use Elemica, driving over $1 trillion in commerce annually. It is the responsibility of all Elemica employees to ensure the security, availability, processing integrity, confidentiality, and privacy of Elemica systems and data and the data of our customers. Using best practices in these areas, all Elemica employees will observe a 'security first' approach to their daily responsibilities. All employees are accountable for securing their work devices, work areas, and communications in the execution of their daily duties.
Aug 21, 2025
Full time
Please read: this remote position currently is available for candidates in England, Germany, or the Netherlands. The annual salary range is 53,200 - 66,500 euros or equivalent in GBP. Interested in a career that bridges the gap between Supply Chain and Technology? Elemica, an award-winning, digital supply chain company in the SaaS community, is seeking an experienced Project Manager to grow our business and strengthen our partnerships with existing top enterprise clients. This is an opportunity to join a growing company of talented and committed individuals, unified in the common goal of exceeding our client's expectations. Our Values At Elemica, we believe that embodying our values is essential for all team members. These qualities show up in our interactions with each other, our clients, and our collective community: Curiosity - we delight in the discovery of new challenges and feel compelled to solve them Integrity - We are relatable and trustworthy; steadfast in our commitment to our colleagues, clients, and partners Accountability - We show up and deliver measurable, meaningful business value. Consistently. Passion - We have a shared enthusiasm for transforming our clients' supply chain What's In It For You? Competitive Compensation Packages including Bonus Program/Commission Plan Hybrid Work Locations & Flexible Work Schedule Global EAP Program Company Discounts Generous Employee Referral Program Bike Leasing/By-a-Bike/Cycle-to-Work Offerings Benefits-in-kind/Wellness Stipends Rewards & Recognition incl. Years of Service Awards Quarterly Employee Engagement Events Responsibilities & Objectives Elemica's Project Managers are integral to our success and serve as trusted, dedicated advisors. Key to this role is experience in product-led implementation. We are looking for people who are self-motivated and driven to accomplish goals. Elemica values individual accountability as well as a global team approach to problem solving and knowledge sharing. What You'll Do Project Managers at Elemica are responsible for the hands-on project management of client onboarding projects and change requests using a combination of Agile and Waterfall methodologies. Lead the requirements gathering process for the implementation of the appropriate solutions Manage coordination of the clients, partners, and working groups engaged in project work: Detailed project planning and control including: Use of Elemica Standardized PMO Toolkit (training provided) Developing and maintaining a detailed project plan Manage project deliverables in line with the project plan Record and manage project issues and risks; escalate where necessary Manage project scope and change control Monitor project progress and performance against project budgets Ongoing project management of open projects to ensure that the implementation of the Elemica solution remains current and relevant to the customers, and that opportunities for expansion of the business are identified Proactively build successful internal and external working relationships Coordinate the execution of client testing activities: Facilitate end-to-end partner testing Ensure the client and trading partners can transact on the Elemica network Take an active role in troubleshooting problems discovered during the testing process and work with internal and client resources through the resolution Understand and manage project risks, escalate where necessary and design mitigation strategies to avoid delays while meeting deadlines and staying in budget Suggest improvement efforts surrounding the processes and tools utilized in Elemica's client onboarding process What You'll Need 5+ years Project Management onboarding new clients in a SaaS environment and trading partner rollouts for existing clients SAP ECC and/or SAP S4/HANA experience is REQUIRED Bachelor's Degree in Computer Science, Information Technology, Logistics, Supply Chain, or related field of study (MBA preferred) Functional knowledge of SAP OTC (order-to-cash): sales distribution (SAP SD)/extended warehouse management (SAP EWM)/logistics execution (SAP LE)/transportation management (SAP TM), or some combination thereof Experience with and functional understanding of logistics or supply chain processes Exposure to cybersecurity and networking issues and technologies Excellent organizational skills including attention-to-detail and multi-tasking skills Fluency in English (written and verbal) Use of standard PC office packages (Teams, MS Office, Excel, Word) Ability to work independently Open-minded in receiving feedback and always striving for improvement Goal-oriented, with the ability to plan, prioritize, and deliver results Who We Are Elemica is a leading provider of Digital Supply Chain Management solutions and the premier multi-enterprise collaboration network for global process manufacturing industries. Its portfolio of SaaS-based, network-powered digitization and visibility solutions automate critical information flows, enable multi-channel data strategies, and improve end-to-end supply chain performance. Elemica solutions connect many of the world's largest manufacturers to their direct material suppliers, logistics service providers and end customers, helping them realize the promise of, and return on, their investments in supply chain digitization. Today, global leaders-including Arkema, BASF, Continental, Dow, Goodyear, Michelin, and Shell-use Elemica, driving over $1 trillion in commerce annually. It is the responsibility of all Elemica employees to ensure the security, availability, processing integrity, confidentiality, and privacy of Elemica systems and data and the data of our customers. Using best practices in these areas, all Elemica employees will observe a 'security first' approach to their daily responsibilities. All employees are accountable for securing their work devices, work areas, and communications in the execution of their daily duties.
Senior Consultant (EPM / SAP-SAC)
Codestone
At Codestone, we're not just part of the AI + Cloud movement - we're leading it. As Europe's trusted business transformation partner, we deliver powerhouse advisory and consultancy services spanning ERP, EPM, and analytics business applications, cybersecurity, infrastructure, modern work, and UK's Top 50 application and IT managed services. Backed by FPE Capital, we're scaling fast while staying true to our people-/client-first spirit. Why Choose Your Future with us? We're not your typical tech consultancy. We're a community of innovators and enablers who transform business challenges into success stories. As the SAP Gold Partner in Europe, with Platinum Wolters Kluwer CCH Tagetik and Gold Microsoft partnerships, we're trusted by 1000+ organisations to guide them through their digital transformation journey, enabling them to become market leaders, operate more securely, accelerate growth, and become employers of choice. Culture Matters: THRIVE Culture is the unique and beating heart of Codestone, shaping every interaction, decision, and achievement. Our THRIVE principles guide everything we do: T alent: Join a community that recognises and nurtures your unique abilities H earts: Experience genuine empathy and trust in every interaction R esponsibility: Own your impact and shape positive outcomes I nnovation: Be part of a team where forward-thinking is our superpower V alue: Create exceptional impact for our clients and each other E xcellence: Push boundaries and set new standards in everything we do We've reimagined what a modern tech workplace should be. Our flexible approach supports your lifestyle, while our comprehensive benefits package ensures you're valued beyond your role. From mental health support to personal development opportunities, we invest in your total wellbeing. About the role The Senior Consultant is responsible for implementing, configuring, and optimising D&I solutions for our customers as part of our Professional Services - D&I Consultancy team. The role involves document writing ensuring all documents are accurate, clear, and aligned with client and project requirements. You will ensure knowledge transfer with customers and across teams to foster a collaborative learning environment and manage the escalation and resolution of issues. This Senior position is also tasked with driving upselling and cross-selling opportunities, providing project management advisory, leading projects, managing escalations, and mentoring team members. Your day-to-day will include: Requirement Gathering & Analysis • Work with clients to understand their business processes, goals, and pain points. • Conduct workshops to gather functional and technical requirements. • Map business requirements to D&I functionalities. Solution Design & Customisation • Design workflows, processes, and solutions to meet client needs. • Configure modules (e.g., finance, sales, purchasing, inventory, project management). • Recommend and design customisations or integrations with third-party tools where needed. Implementation & Deployment • Set up and deploy. • Migrate data from legacy systems. • Test configurations and customisations to ensure accuracy and effectiveness. Training & User Support • Provide training to end-users and stakeholders to ensure they are comfortable using the system. • Develop documentation and user manuals for reference. • Offer post-implementation support and resolve any issues that arise. Escalation & Resolution: • Identify and escalate complex issues to appropriate resources. • Ensure timely resolution of issues to maintain client satisfaction. Project Ownership: • Pro-actively engage with project teams to deliver D&I solutions on time and within budget. • Coordinate with cross-functional teams to ensure project milestones are met. You will bring these key competencies to the role: • Key Leadership Skills o Decision Making: Exhibit strong decision-making capabilities, especially in high-pressure situations. Weigh risks and benefits to determine the most beneficial course of action for both clients and the organisation. o Empowering Others: Delegate tasks to empower team members and promote their growth. Motivate clients to take ownership of the ERP system post-implementation. o Commercial Awareness: Understand the financial implications of project decisions. Align solutions with the strategic goals of clients to maximise value. • Key Behaviours o Adaptability: Quickly adapt to emerging technologies and shifting project requirements. Maintain flexibility in diverse client settings and project scopes. o Communication: Articulate technical concepts clearly to non-technical stakeholders. Maintain transparent communication with clients and project teams. o Collaboration: Collaborate effectively with team members, clients, and external vendors. Foster a cooperative and respectful team environment. o Teamwork: Actively participate in team discussions and collective efforts. Support colleagues in achieving team objectives. o Problem Solving: Identify root causes of problems and implement effective solutions. Bring creativity to the problem-solving process to develop innovative solutions. o Time Management: Prioritise tasks to ensure timely project delivery. Efficiently balance multiple projects and deadlines. o Resilience: Demonstrate resilience in the face of challenges. Recover quickly from setbacks and maintain focus. o Emotional Intelligence: Manage your own emotions and understand others' emotions to foster effective working relationships. Display empathy towards clients and team members, strengthening collaboration. o Creativity: Introduce fresh ideas and perspectives in problem-solving and solution design. Experience Required: o Proven experience in EPM technology - Tagetik, SAP SAC consultancy or similar. o Capable of independently leading projects covering both Consolidation and Planning. o Ideally, a Chartered Accountant o Strong analytical and problem-solving skills. o Excellent communication and interpersonal skills. o Ability to manage multiple projects and priorities effectively. o Proficiency in Tagetik systems and relevant software tools. o Experience in leading project teams and managing client relationships. About the Benefits Be part of a global team that's making a real difference in how businesses transform and succeed. We believe in working hard while having fun, and we genuinely value every team member's unique contribution to our story. When we say you're welcome at Codestone, we really mean it. From 25 days holiday (plus Bank Holidays) (rising by 1 day after 1 years' service to a maximum of 28 days) Contributory company pension scheme A volunteering day each year to support your local community Training, learning & development opportunities (customer specific and general courses) Casual dress code Cycle to Work Salary Sacrifice Scheme EV Salary Sacrifice Scheme Recruitment and customer bonus referral scheme Annual company events Life assurance x 3 Employee Assist Programme Virtual GP Extended maternity and paternity leave And many more! Sounds good? If you're interested in starting or continuing your career journey with Codestone, simply apply on this link. At Codestone, we are committed to fostering a diverse and inclusive workplace where all employees are treated with respect and dignity. We believe that diversity enriches our work environment, fosters innovation, and drives better outcomes for our customers and communities. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, regardless of race, colour, ethnicity, gender, gender identity or expression, sexual orientation, religion, age, disability, marital status, veteran status, or any other characteristic protected by applicable law. This commitment to equal opportunities and inclusion is integral to our mission and values, and we are dedicated to upholding it in everything we do. If you are a person with disabilities and require reasonable adjustments to be made to make your application or to attend interview, please contact
Aug 21, 2025
Full time
At Codestone, we're not just part of the AI + Cloud movement - we're leading it. As Europe's trusted business transformation partner, we deliver powerhouse advisory and consultancy services spanning ERP, EPM, and analytics business applications, cybersecurity, infrastructure, modern work, and UK's Top 50 application and IT managed services. Backed by FPE Capital, we're scaling fast while staying true to our people-/client-first spirit. Why Choose Your Future with us? We're not your typical tech consultancy. We're a community of innovators and enablers who transform business challenges into success stories. As the SAP Gold Partner in Europe, with Platinum Wolters Kluwer CCH Tagetik and Gold Microsoft partnerships, we're trusted by 1000+ organisations to guide them through their digital transformation journey, enabling them to become market leaders, operate more securely, accelerate growth, and become employers of choice. Culture Matters: THRIVE Culture is the unique and beating heart of Codestone, shaping every interaction, decision, and achievement. Our THRIVE principles guide everything we do: T alent: Join a community that recognises and nurtures your unique abilities H earts: Experience genuine empathy and trust in every interaction R esponsibility: Own your impact and shape positive outcomes I nnovation: Be part of a team where forward-thinking is our superpower V alue: Create exceptional impact for our clients and each other E xcellence: Push boundaries and set new standards in everything we do We've reimagined what a modern tech workplace should be. Our flexible approach supports your lifestyle, while our comprehensive benefits package ensures you're valued beyond your role. From mental health support to personal development opportunities, we invest in your total wellbeing. About the role The Senior Consultant is responsible for implementing, configuring, and optimising D&I solutions for our customers as part of our Professional Services - D&I Consultancy team. The role involves document writing ensuring all documents are accurate, clear, and aligned with client and project requirements. You will ensure knowledge transfer with customers and across teams to foster a collaborative learning environment and manage the escalation and resolution of issues. This Senior position is also tasked with driving upselling and cross-selling opportunities, providing project management advisory, leading projects, managing escalations, and mentoring team members. Your day-to-day will include: Requirement Gathering & Analysis • Work with clients to understand their business processes, goals, and pain points. • Conduct workshops to gather functional and technical requirements. • Map business requirements to D&I functionalities. Solution Design & Customisation • Design workflows, processes, and solutions to meet client needs. • Configure modules (e.g., finance, sales, purchasing, inventory, project management). • Recommend and design customisations or integrations with third-party tools where needed. Implementation & Deployment • Set up and deploy. • Migrate data from legacy systems. • Test configurations and customisations to ensure accuracy and effectiveness. Training & User Support • Provide training to end-users and stakeholders to ensure they are comfortable using the system. • Develop documentation and user manuals for reference. • Offer post-implementation support and resolve any issues that arise. Escalation & Resolution: • Identify and escalate complex issues to appropriate resources. • Ensure timely resolution of issues to maintain client satisfaction. Project Ownership: • Pro-actively engage with project teams to deliver D&I solutions on time and within budget. • Coordinate with cross-functional teams to ensure project milestones are met. You will bring these key competencies to the role: • Key Leadership Skills o Decision Making: Exhibit strong decision-making capabilities, especially in high-pressure situations. Weigh risks and benefits to determine the most beneficial course of action for both clients and the organisation. o Empowering Others: Delegate tasks to empower team members and promote their growth. Motivate clients to take ownership of the ERP system post-implementation. o Commercial Awareness: Understand the financial implications of project decisions. Align solutions with the strategic goals of clients to maximise value. • Key Behaviours o Adaptability: Quickly adapt to emerging technologies and shifting project requirements. Maintain flexibility in diverse client settings and project scopes. o Communication: Articulate technical concepts clearly to non-technical stakeholders. Maintain transparent communication with clients and project teams. o Collaboration: Collaborate effectively with team members, clients, and external vendors. Foster a cooperative and respectful team environment. o Teamwork: Actively participate in team discussions and collective efforts. Support colleagues in achieving team objectives. o Problem Solving: Identify root causes of problems and implement effective solutions. Bring creativity to the problem-solving process to develop innovative solutions. o Time Management: Prioritise tasks to ensure timely project delivery. Efficiently balance multiple projects and deadlines. o Resilience: Demonstrate resilience in the face of challenges. Recover quickly from setbacks and maintain focus. o Emotional Intelligence: Manage your own emotions and understand others' emotions to foster effective working relationships. Display empathy towards clients and team members, strengthening collaboration. o Creativity: Introduce fresh ideas and perspectives in problem-solving and solution design. Experience Required: o Proven experience in EPM technology - Tagetik, SAP SAC consultancy or similar. o Capable of independently leading projects covering both Consolidation and Planning. o Ideally, a Chartered Accountant o Strong analytical and problem-solving skills. o Excellent communication and interpersonal skills. o Ability to manage multiple projects and priorities effectively. o Proficiency in Tagetik systems and relevant software tools. o Experience in leading project teams and managing client relationships. About the Benefits Be part of a global team that's making a real difference in how businesses transform and succeed. We believe in working hard while having fun, and we genuinely value every team member's unique contribution to our story. When we say you're welcome at Codestone, we really mean it. From 25 days holiday (plus Bank Holidays) (rising by 1 day after 1 years' service to a maximum of 28 days) Contributory company pension scheme A volunteering day each year to support your local community Training, learning & development opportunities (customer specific and general courses) Casual dress code Cycle to Work Salary Sacrifice Scheme EV Salary Sacrifice Scheme Recruitment and customer bonus referral scheme Annual company events Life assurance x 3 Employee Assist Programme Virtual GP Extended maternity and paternity leave And many more! Sounds good? If you're interested in starting or continuing your career journey with Codestone, simply apply on this link. At Codestone, we are committed to fostering a diverse and inclusive workplace where all employees are treated with respect and dignity. We believe that diversity enriches our work environment, fosters innovation, and drives better outcomes for our customers and communities. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, regardless of race, colour, ethnicity, gender, gender identity or expression, sexual orientation, religion, age, disability, marital status, veteran status, or any other characteristic protected by applicable law. This commitment to equal opportunities and inclusion is integral to our mission and values, and we are dedicated to upholding it in everything we do. If you are a person with disabilities and require reasonable adjustments to be made to make your application or to attend interview, please contact
Pontoon
ESS Business Advisor
Pontoon
ESS Business Advisor 6 Month Contract (Initial) London or Warwick Hybrid Working Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile Utilities clients. They are currently looking for an ESS Business Advisor to join them for an initial 6-month contract. However, there may be scope for extension. Role Purpose/Overview: Engineering Support Services (ESS) provides highly skilled engineering support with diverse technical, project and analytics skill via an outsource model with our delivery partner. We partner with business units (BUs) at each step through ideation, transformation and delivery covering five main key service lines; System Modelling and Early Development, Work Management Support, Asset Management Support, Project Controls and Data Management Support. This role will lead end-to-end delivery of ESS services building relationships between ESS, business units and our delivery partner; with goals to deliver value adding propositions and enabling the company to be at the heart of a clean, fair, and affordable energy future. The role will oversee the end-to-end lifecycle of projects, ensuring alignment with business objectives and seamless execution. You will lead activities from identifying business needs, engaging stakeholders, developing proposals, and formalising agreements, to delivering solutions that drive impactful outcomes. This role requires a strong strategic mindset, exceptional leadership skills, and a focus on operational excellence. Key Accountabilities: Business Identification & Engagement Technical know-how of at least one of the key service lines that ESS has to offer with ability to grow and improve performance of all other key service lines. Build and maintain strong relationships with Business Units (BUs) to identify opportunities where ESS can add value. Facilitate initial discussions to understand business needs, challenges, and transformation goals. Act as a trusted advisor to BUs, ensuring alignment of ESS services with their strategic priorities. Proposal Development: Collaborate with the Delivery Partner and stakeholders to design tailored solutions that address business requirements. Lead the development of proposals, ensuring clarity, feasibility, and alignment with business objectives. Present proposals to stakeholders and secure buy-in. Statement of Work (SoW) Development: Oversee the drafting and refinement of SoWs, ensuring all deliverables, timelines, and costs are clearly articulated. Work closely with legal and procurement teams to finalise agreements. Obtain necessary approvals and sign-offs from all parties. Blueprinting & Planning: Lead blueprinting sessions to define project objectives, scope, milestones, and success criteria. Ensure robust project plans are developed, incorporating risk management and resource allocation with support from our delivery partner. Align delivery plans with the overarching BUs strategies. Delivery Oversight: Oversee the execution of projects, ensuring they are delivered on time, within budget, and to the required quality. Monitor progress against milestones and proactively address any challenges or roadblocks. Ensure strong governance, transparency, and stakeholder communication throughout the delivery phase. Collaboration & Team Leadership: Lead and inspire the delivery team, fostering a culture of accountability, innovation, and excellence. Promote cross-functional collaboration to optimise project outcomes and operational efficiency. Ensure continuous professional development of the delivery team. Knowledge, Experience & Technical Know How: Proven experience in end-to-end project delivery within a complex regulatory environment Demonstrable background in cultivating relationships at all levels within a complex organisation. Strong strategic and operational leadership. Demonstrable experience of stakeholder management, problem solving, making progress in a complex and ambiguous environment with dynamic priorities and at pace, Knowledge of utilities and engineering experience would be an advantage. Proven quantitative, analytical, problem-solving, and conceptual thinking skills. Technical knowledge of any of the ESS key service lines, change and project management approaches. Excellent stakeholder interaction skills, collaborative work style and strong interpersonal and team skills. Ability to lead teams, motivate others and work collaboratively with customers and colleagues. Ability to communicate complex ideas clearly, with excellent written and oral presentation and communication skills. Excellent facilitation skills. Demonstrated commerciality, analytical skills, stakeholder management and professionalism, working in a fluid and fast paced environment. Location: This is a hybrid working role, with a requirement to work from either the clients Warwick or London office at least 2 days a week Working hours: Standard working hours with some flex where required. If you feel that this is a role that would suit you then please apply today. If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. Pontoon Solutions are an equal opportunities company
Aug 21, 2025
Contractor
ESS Business Advisor 6 Month Contract (Initial) London or Warwick Hybrid Working Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile Utilities clients. They are currently looking for an ESS Business Advisor to join them for an initial 6-month contract. However, there may be scope for extension. Role Purpose/Overview: Engineering Support Services (ESS) provides highly skilled engineering support with diverse technical, project and analytics skill via an outsource model with our delivery partner. We partner with business units (BUs) at each step through ideation, transformation and delivery covering five main key service lines; System Modelling and Early Development, Work Management Support, Asset Management Support, Project Controls and Data Management Support. This role will lead end-to-end delivery of ESS services building relationships between ESS, business units and our delivery partner; with goals to deliver value adding propositions and enabling the company to be at the heart of a clean, fair, and affordable energy future. The role will oversee the end-to-end lifecycle of projects, ensuring alignment with business objectives and seamless execution. You will lead activities from identifying business needs, engaging stakeholders, developing proposals, and formalising agreements, to delivering solutions that drive impactful outcomes. This role requires a strong strategic mindset, exceptional leadership skills, and a focus on operational excellence. Key Accountabilities: Business Identification & Engagement Technical know-how of at least one of the key service lines that ESS has to offer with ability to grow and improve performance of all other key service lines. Build and maintain strong relationships with Business Units (BUs) to identify opportunities where ESS can add value. Facilitate initial discussions to understand business needs, challenges, and transformation goals. Act as a trusted advisor to BUs, ensuring alignment of ESS services with their strategic priorities. Proposal Development: Collaborate with the Delivery Partner and stakeholders to design tailored solutions that address business requirements. Lead the development of proposals, ensuring clarity, feasibility, and alignment with business objectives. Present proposals to stakeholders and secure buy-in. Statement of Work (SoW) Development: Oversee the drafting and refinement of SoWs, ensuring all deliverables, timelines, and costs are clearly articulated. Work closely with legal and procurement teams to finalise agreements. Obtain necessary approvals and sign-offs from all parties. Blueprinting & Planning: Lead blueprinting sessions to define project objectives, scope, milestones, and success criteria. Ensure robust project plans are developed, incorporating risk management and resource allocation with support from our delivery partner. Align delivery plans with the overarching BUs strategies. Delivery Oversight: Oversee the execution of projects, ensuring they are delivered on time, within budget, and to the required quality. Monitor progress against milestones and proactively address any challenges or roadblocks. Ensure strong governance, transparency, and stakeholder communication throughout the delivery phase. Collaboration & Team Leadership: Lead and inspire the delivery team, fostering a culture of accountability, innovation, and excellence. Promote cross-functional collaboration to optimise project outcomes and operational efficiency. Ensure continuous professional development of the delivery team. Knowledge, Experience & Technical Know How: Proven experience in end-to-end project delivery within a complex regulatory environment Demonstrable background in cultivating relationships at all levels within a complex organisation. Strong strategic and operational leadership. Demonstrable experience of stakeholder management, problem solving, making progress in a complex and ambiguous environment with dynamic priorities and at pace, Knowledge of utilities and engineering experience would be an advantage. Proven quantitative, analytical, problem-solving, and conceptual thinking skills. Technical knowledge of any of the ESS key service lines, change and project management approaches. Excellent stakeholder interaction skills, collaborative work style and strong interpersonal and team skills. Ability to lead teams, motivate others and work collaboratively with customers and colleagues. Ability to communicate complex ideas clearly, with excellent written and oral presentation and communication skills. Excellent facilitation skills. Demonstrated commerciality, analytical skills, stakeholder management and professionalism, working in a fluid and fast paced environment. Location: This is a hybrid working role, with a requirement to work from either the clients Warwick or London office at least 2 days a week Working hours: Standard working hours with some flex where required. If you feel that this is a role that would suit you then please apply today. If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. Pontoon Solutions are an equal opportunities company

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